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Searchhttps://www.spgroup.com.sg/search?tag=people-of-sp Search Searchhttps://www.spgroup.com.sg/search Search jcr:256b3cc7-6e8a-4728-82a9-2a89fbe49d71https://www.spgroup.com.sg/dam/jcr:256b3cc7-6e8a-4728-82a9-2a89fbe49d71 ASEAN Business Global Enterprise SP Group acquires rooftop solar assets in China The deal will help China avoid 88,000 tonnes of carbon emissions annually. MON, APR 10, 2023 - 02:53 PM SP Group Follow The rooftop solar panels at the Hefei Wahaha Group are one of the 50 industrial sites that were part of the first phrase of the PV assets acquisition. PHOTO: SP GROUP SP Group announced on Monday (Apr 10) that it has acquired up to 150 megawattspeak (MWp) of rooftop photovoltaic (PV) assets from China’s Shanghai Unisun New Energy. In a press release, SP Group – an energy utilities group and sustainable energy solutions provider – said that the solar assets will generate more than 150 gigawatthours (GWh) of green electricity annually. This will help China avoid more than 88,000 tonnes in carbon emissions each year. The 150 MWp of rooftop PV assets are solar panels which convert light to electricity. The two companies have already completed the acquisition of the rst 80 MWp of distributed PV projects for a total equity consideration of S$34 million. These assets are installed at over 50 industrial sites in Fujian, Jiangsu, Zhejiang, and Guangdong, covering the food and beverage, automobile and textiles industries. The transaction for the remaining 70 MWp is likely to be completed by the middle of this year. SP Group said the acquisition is in line with its strategy towards sustainable development and decarbonisation of the industrial sector, reducing energy consumption and carbon footprint of manufacturing facilities. “The acquisition is part of SP Group’s long-term commitment to support China’s clean energy expansion and strengthen our sustainable energy portfolio”, said Michael Zhong, SP Group China managing director. “We look forward to accelerating the green energy transition and sustainable development for industrial parks, districts, and townships across China through deeper partnerships and value-added innovations”. SP Group recently formed alliances with China Southern Network Financial Leasing, CGN International Financial Leasing and CIMC Capital, to jointly invest and develop sustainable energy projects in new energy development, energy storage systems and integrated energy managements. China has pledged to peak carbon emissions by 2030 and achieve carbon neutrality by 2060, as announced by President Xi Jinping in September 2020. According to a report by the International Energy Agency in September 2021, the pace of China’s emissions reductions will be an important factor in global efforts to limit global warming to 1.5 deg C. STAY UPDATED Get the latest on ASEAN and business news Your email address SIGN UP By signing up, you agree to our Privacy policy and Terms and Conditions. Everything you need to know about Global Enterprise and the people behind them. FOLLOW US Powered by E-PAPER BT 12-DAY PRINT ARCHIVE ABOUT US CONTACT US HELP PRIVACY POLICY TERMS & CONDITIONS COOKIE POLICY DATA PROTECTION POLICY SPH MEDIA DIGITAL NEWS MCI (P) 074/10/2022 © 2023 SPH MEDIA LIMITED. REGN NO. 202120748H Residential Utilities Guide.pdfhttps://www.spgroup.com.sg/dam/jcr:70b9de32-e725-4e0b-be24-32ad023bfd55/%20Residential%20Utilities%20Guide.pdf COME ONBOARD THE UTILITY JOURNEY! G U I DE B OOK OPENING YOUR RESIDENTIAL UTILITIES ACCOUNT GETTING STARTED UNDERSTANDING YOUR UTILITIES CLOSING YOUR ACCOUNT OPENING YOUR RESIDENTIAL UTILITIES ACCOUNT Who can apply? Only Singaporeans, PRs and foreigners with valid passes aged 18 years and above can apply Application You can open your utilities account through the following channels: Apply through SP Group website or SP App Download via the Apple Store or Google Play Store Apply at Customer Service Centre Please furnish the documents below: ✓ NRIC / FIN Card / Valid Pass / Passports ✓ Completed Application Form for Utilities Account Upon request, customers may be required to share with us the Proof of Ownership / Tenancy Please submit the required documents to our Customer Service Centre at 490 Lorong 6 Toa Payoh #09-11, HDB Hub Biz Three Lift Lobby 1, S(310490) Security Deposit Security deposit will be billed in your first bill Type of Premises Singaporean or Permanent Resident GIRO Customers Non-GIRO Customers GIRO Customers Foreigners Non-GIRO Customers HDB 1 or 2 Rooms $40 $60 $80 $120 HDB 3, 4 or 5 Rooms $70 $100 $140 $200 HDB Executive/ HUDC $100 $150 $200 $300 Flat/ Terrace House Condominium $150 $250 $300 $500 / Semi-Detached House / Private Apartment Bungalow/ Penthouse $250 $400 $500 $800 / Townhouse Turn-on Appointment Turn-on appointment is made during the application. Please allow a 1 week lead time from your application date for your turn-on appointment. A confirmation SMS and email will be sent to you by the next working day. An appointment letter will be sent to you at least 2 working days before your appointment date. For gas supply, please call City Energy at 1800 555 1661 to schedule a gas turn-on appointment after obtaining your account number from SP Services. Arranging for turn-on appointments BTO For HDB BTOs: No appointments are required for electricity and water supplies. For resale HDB and other residential properties: Safety inspection will be done on site before your supplies are turned on. Account holders or a representative must be present for turn-on appointments. GETTING STARTED There are two channels to manage your utility account SP App helps you to • View and pay bills • Manage and update your personal details • Track consumption • Receive notifications and alerts • Submit meter readings • Live chat • Find charging points for your electric vehicle SP Utilities Portal helps you to • View and pay bills • View current and historical utility consumption • Manage and update your personal details • Submit meter readings • Request for payment arrangements • Request for waiver of pink notices and late payment charges https://spgrp.sg/3VF5AsB What you will see in your bill Scan here to understand your utilities bill or visit this link: https://spgrp.sg/Utilities-Bill Paying your bill Pay your bills with eGIRO for that extra convenience and savings such as: Automated electronic payment service Convenient and paperless Hassle-free monthly payments No set-up fee Avoid pink notices or late payment penalties How to apply for eGIRO Apply for eGIRO through one of the following: • SP Utilities Portal • SP app Approval is instant. You may check the status of your eGIRO application either through the SP Utilities Portal or SP app. Other Payment Modes Payment by credit cards via the SP App DBS/UOB/OCBC Internet banking DBS/POSB/OCBC ATMs AXS stations 7-Eleven stores SP Group Customer Service Centre What to note • Pink notices are issued as a reminder when payments are not made by the due date. A fee of $0.55 (inclusive of GST) applies and will be reflected in the next bill. • If no payment is received after the reminder, a late payment charge of 1% will be imposed on any outstanding balance in the subsequent bill. Meter Reading Meter readings are taken once every 2 months. Readings are estimated on months when the meter is not read. Estimated readings are based on the usage of the past 2 actual readings. Any higher or lower estimation to your usage will be adjusted when your meters are next read. Type XXXX-XX 1P2W 10(100)A 230V, 50Hz CL-1 1000 imp/kWh CAL Phase kWh If you wish to be billed based on your actual usage every month, you may submit your reading on estimated months. Meter readings can be submitted 3 days before and up to 5 pm on the Scheduled Meter Reading date. The window period for submission of meter readings on a non-reading month is reflected on the previous month’s bill. Example: MAY JUNE JULY If your meters are read in May, the next reading month will be in July. Your June bill will be estimated based on the average consumption of your past 2 actual meter readings in the month of March and May. When the meters are next read in July, you will be billed the remaining consumption between the estimated reading month and the month the meter was read. Submission of Meter Reading SP App Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Receive alerts, reminders to submit your meter readings and much more! Important Note: This service is applicable for residential and commercial account under Personal Name. A SP Utilities Portal account is required to use this service. Please note that if there is more than 1 electricity meter, this service is not applicable. SP Utilities Portal Submit your reading online via the Utilities Portal and learn tips on how you can better manage your utility consumption Important Note: A SP Utilities Portal account is required to use this service. This service is applicable for residential and commercial account under Personal Name. Please note that if there is more than 1 electricity meter, this service is not applicable. Email Email a photo of your meter clearly showing the meter reading and meter number to customerreading@spgroup.com.sg This service is applicable for both residential and commercial accounts. Important Note: For meter reading submissions due on weekends and public holiday, kindly use the SP Utilities Portal or SP app modes. UNDERSTANDING YOUR UTILITIES Understanding Electricity Tariff Electricity tariffs are regulated by the Energy Market Authority (EMA) and revised quarterly to reflect the actual cost of electricity. SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA. There are four main cost components in the electricity tariff. Market Administration and Power System Operation Fee (reviewed annually) Payable to Energy Market Company and Power System Operator. Market Support Services Fee (reviewed annually) Payable to SP Services. Network Cost (reviewed annually) Payable to SP Power Assets. Energy Cost (adjusted quarterly) Payable to generation companies. About Open Electricity Market • It is not mandatory to switch to a retailer. • You do not have to close your account if you decide to switch. • You will still continue to enjoy U-save rebates. • If you decide to switch, your appointed retailer will work with SP Group in handling the account matters. • If your retailer is a partner of SP Group, you will receive 1 consolidated bill for electricity, gas and refuse. Otherwise, you will receive 1 bill from the retailer for electricity consumption and 1 bill from SP Group for water, gas and refuse. Scan to find out more CLOSING YOUR ACCOUNT ON OFF Ways to close your account SP Utilities Portal SP App Customer Service Centre www.spgroup.com.sg An online termination form can be submitted via the SP Utilities Portal or via the SP Group website. Customers can also choose to submit the online termination form on the SP App Submit the termination request during your visit to our Customer Service Centre. The Termination of Utilities Supply Forms are available at our service counters. What to note after closing your account The security deposit will be used to offset the final charges. Any credit balance will be refunded to your GIRO account or mailed to you by cheque between 4 – 6 weeks. GIRO arrangement will automatically be terminated after the final charges have been deducted from your GIRO account. Your gas supply will be terminated. City Energy charges a termination fee. For more information, please check with City Energy. Separate gas appliance disconnection fee will be charged if applicable. jcr:03531b0d-1578-4889-8352-fd9bae5c35achttps://www.spgroup.com.sg/dam/jcr:03531b0d-1578-4889-8352-fd9bae5c35ac Banking & Finance Reits & Property Energy & Commoditi SP Group wins tender for rst district cooling project in Thailand Navene Elangovan Published Mon, Sep 25, 2023 · 12:14 pm SP Group and Banpu Next say that the project will allow the complex centre to save about S$1.6 million in electricity costs yearly. PHOTO: SP GROUP SP Group SP GROUP’S joint venture (JV) with Thai smart energy solutions provider Banpu Next has won a tender to design, build, own and operate a district cooling system in Bangkok. The project at Government Complex Centre Zone C in the city marks SP Group’s rst district cooling project in Thailand. It will be completed next year. The district cooling system will operate a total cooling capacity of up to 14,000 refrigeration tonnes for the complex centre’s total gross oor area of 660,000 square metres. On Monday (Sep 25), SP Group and Banpu Next said that the project will allow the complex centre to save about S$1.6 million in electricity costs yearly. It will also help the complex centre achieve energy savings of 20 per cent and reduce emissions by up to 3,000 tonnes annually. “This equates to removing about 20,000 internal combustion engine cars from the roads cumulatively over the 20-year contract period,” the companies said. The tender was awarded by Dhanarak Asset Development, a wholly-owned subsidiary under Thailand’s Ministry of Finance. The companies added that their venture will provide reliable and energy-ef cient chilled water to the network of buildings within the complex through the cooling system, and install an electric vehicle (EV) charging station at the facility. SP Group and Banpu Next will also support their JV in exploring the potential deployment of additional sustainable solutions including EV buses, solar power systems, and energy storage systems. Stanley Huang, SP Group’s chief executive, said the tender win represents the national grid operator’s “ rst success in Thailand’s district cooling market”. “We are well-positioned to expand our network and enable the rapid adoption of sustainable cooling across the region, including Thailand, Vietnam and Indonesia,” he said. 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SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Empowering talent RELIABILITY With a staff strength of more than 3,700, how do the People of SP stay connected and build a collaborative culture to achieve synergistic outcomes? We speak to Benjamin Festin, Vice President of Human Resource and Muhammad Ariff Bin Ramli, Technical Officer from Gas Operations at SP Group (SP). Benjamin describes how SP is constantly designing programmes for employees to grow and upskill, while Ariff shares how he feels empowered to assume greater responsibilities in his job role. What are your responsibilities at SP Group? Benjamin (B): I lead the talent development unit in the Human Resource department at SP. We are constantly on the lookout for people with diverse and unique skills who can contribute to the organisation’s rapid expansion locally and in the region. To build a strong and committed team, we ensure our workforce is equipped with current and future-ready capabilities, stay relevant and help groom our next generation of leaders. We invest in our staff’s professional growth, through training and development programmes. I also enjoy the role I double-hat in, as Chairman of the ReCharge Committee. Our team organises a range of activities to enhance and enrich staff well-being, such as sports, recreation, wellness and even our company’s Family Day! Ariff (A): I am part of the Gas Operations team that renews gas pipes for residential and commercial projects to ensure reliable gas supply for customers’ daily needs. We work closely with authorities and contractors, often completing projects within a tight timeline. An example would be a tunnelling project where we had to use a special digging machine at 30 meters beneath ground level to pave the way for laying of gas pipes. A key motivator for me is knowing that what I do impacts the daily lives of people in Singapore.   What’s one memorable work experience you’ve had? B: During the Covid-19 pandemic I was touched to witness the selflessness of our colleagues. They continued to carry out their work and endure long hours in hot protective gear to ensure critical services continue to be made available. I developed a newfound respect for our colleagues working on power grid services! Muhammad Ariff Bin Ramli (in yellow outfit), with contractors working on commissioning works during the pandemic. A: When most people could work from home during the pandemic to keep safe, our team and the contractors continued to expedite urgent gas renewal works. This was a particularly challenging as the daily rise in infection cases affected the number of workers available for work. Looking back, I am so proud we managed to push through during that period. What would you say to people considering a career at SP? Benjamin Festin (third from left) with the ReCharge committee at the SP Fun Walk 2023. B: It’s an exciting time to join us as we are expanding our presence in Singapore and the region. If you’re looking for a role that allows you to play a part in securing Singapore’s energy future, consider SP! We also play an active role in social and community service, with outreach programmes growing from strength to strength catering to seniors, kids and youth, that YOU can be part of. Ariff: We are always encouraged to upgrade ourselves with easy access to a variety of courses to prepare us for future challenges and demands. The team spirit is also high. It’s like working in a big family where we always have each other’s back! Find out more about our career opportunities here: spgrp.sg/3sbjyJ6 TAGS PEOPLE OF SPSUSTAINABILITYRELIABILITY YOU MIGHT BE INTERESTED TO READ Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Mentor gives out tough assignments to sharpen skills of next generation With nearly four decades of experience under his belt, Chua Khim Mong believes tough assignments can help his mentees stretch their capabilities and grow in their careers. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=people-of-sp Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=people-of-sp Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=people-of-sp Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/Empowering-talent SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Empowering talent RELIABILITY With a staff strength of more than 3,700, how do the People of SP stay connected and build a collaborative culture to achieve synergistic outcomes? We speak to Benjamin Festin, Vice President of Human Resource and Muhammad Ariff Bin Ramli, Technical Officer from Gas Operations at SP Group (SP). Benjamin describes how SP is constantly designing programmes for employees to grow and upskill, while Ariff shares how he feels empowered to assume greater responsibilities in his job role. What are your responsibilities at SP Group? Benjamin (B): I lead the talent development unit in the Human Resource department at SP. We are constantly on the lookout for people with diverse and unique skills who can contribute to the organisation’s rapid expansion locally and in the region. To build a strong and committed team, we ensure our workforce is equipped with current and future-ready capabilities, stay relevant and help groom our next generation of leaders. We invest in our staff’s professional growth, through training and development programmes. I also enjoy the role I double-hat in, as Chairman of the ReCharge Committee. Our team organises a range of activities to enhance and enrich staff well-being, such as sports, recreation, wellness and even our company’s Family Day! Ariff (A): I am part of the Gas Operations team that renews gas pipes for residential and commercial projects to ensure reliable gas supply for customers’ daily needs. We work closely with authorities and contractors, often completing projects within a tight timeline. An example would be a tunnelling project where we had to use a special digging machine at 30 meters beneath ground level to pave the way for laying of gas pipes. A key motivator for me is knowing that what I do impacts the daily lives of people in Singapore.   What’s one memorable work experience you’ve had? B: During the Covid-19 pandemic I was touched to witness the selflessness of our colleagues. They continued to carry out their work and endure long hours in hot protective gear to ensure critical services continue to be made available. I developed a newfound respect for our colleagues working on power grid services! Muhammad Ariff Bin Ramli (in yellow outfit), with contractors working on commissioning works during the pandemic. A: When most people could work from home during the pandemic to keep safe, our team and the contractors continued to expedite urgent gas renewal works. This was a particularly challenging as the daily rise in infection cases affected the number of workers available for work. Looking back, I am so proud we managed to push through during that period. What would you say to people considering a career at SP? Benjamin Festin (third from left) with the ReCharge committee at the SP Fun Walk 2023. B: It’s an exciting time to join us as we are expanding our presence in Singapore and the region. If you’re looking for a role that allows you to play a part in securing Singapore’s energy future, consider SP! We also play an active role in social and community service, with outreach programmes growing from strength to strength catering to seniors, kids and youth, that YOU can be part of. Ariff: We are always encouraged to upgrade ourselves with easy access to a variety of courses to prepare us for future challenges and demands. The team spirit is also high. It’s like working in a big family where we always have each other’s back! Find out more about our career opportunities here: spgrp.sg/3sbjyJ6 TAGS PEOPLE OF SPSUSTAINABILITYRELIABILITY YOU MIGHT BE INTERESTED TO READ Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Mentor gives out tough assignments to sharpen skills of next generation With nearly four decades of experience under his belt, Chua Khim Mong believes tough assignments can help his mentees stretch their capabilities and grow in their careers. 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We speak to Benjamin Festin, Vice President of Human Resource and Muhammad Ariff Bin Ramli, Technical Officer from Gas Operations at SP Group (SP). Benjamin describes how SP is constantly designing programmes for employees to grow and upskill, while Ariff shares how he feels empowered to assume greater responsibilities in his job role. What are your responsibilities at SP Group? Benjamin (B): I lea

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Search jcr:256b3cc7-6e8a-4728-82a9-2a89fbe49d71https://www.spgroup.com.sg/dam/jcr:256b3cc7-6e8a-4728-82a9-2a89fbe49d71 ASEAN Business Global Enterprise SP Group acquires rooftop solar assets in China The deal will help China avoid 88,000 tonnes of carbon emissions annually. MON, APR 10, 2023 - 02:53 PM SP Group Follow The rooftop solar panels at the Hefei Wahaha Group are one of the 50 industrial sites that were part of the first phrase of the PV assets acquisition. PHOTO: SP GROUP SP Group announced on Monday (Apr 10) that it has acquired up to 150 megawattspeak (MWp) of rooftop photovoltaic (PV) assets from China’s Shanghai Unisun New Energy. In a press release, SP Group – an energy utilities group and sustainable energy solutions provider – said that the solar assets will generate more than 150 gigawatthours (GWh) of green electricity annually. This will help China avoid more than 88,000 tonnes in carbon emissions each year. The 150 MWp of rooftop PV assets are solar panels which convert light to electricity. The two companies have already completed the acquisition of the rst 80 MWp of distributed PV projects for a total equity consideration of S$34 million. These assets are installed at over 50 industrial sites in Fujian, Jiangsu, Zhejiang, and Guangdong, covering the food and beverage, automobile and textiles industries. The transaction for the remaining 70 MWp is likely to be completed by the middle of this year. SP Group said the acquisition is in line with its strategy towards sustainable development and decarbonisation of the industrial sector, reducing energy consumption and carbon footprint of manufacturing facilities. “The acquisition is part of SP Group’s long-term commitment to support China’s clean energy expansion and strengthen our sustainable energy portfolio”, said Michael Zhong, SP Group China managing director. “We look forward to accelerating the green energy transition and sustainable development for industrial parks, districts, and townships across China through deeper partnerships and value-added innovations”. SP Group recently formed alliances with China Southern Network Financial Leasing, CGN International Financial Leasing and CIMC Capital, to jointly invest and develop sustainable energy projects in new energy development, energy storage systems and integrated energy managements. China has pledged to peak carbon emissions by 2030 and achieve carbon neutrality by 2060, as announced by President Xi Jinping in September 2020. According to a report by the International Energy Agency in September 2021, the pace of China’s emissions reductions will be an important factor in global efforts to limit global warming to 1.5 deg C. STAY UPDATED Get the latest on ASEAN and business news Your email address SIGN UP By signing up, you agree to our Privacy policy and Terms and Conditions. Everything you need to know about Global Enterprise and the people behind them. FOLLOW US Powered by E-PAPER BT 12-DAY PRINT ARCHIVE ABOUT US CONTACT US HELP PRIVACY POLICY TERMS & CONDITIONS COOKIE POLICY DATA PROTECTION POLICY SPH MEDIA DIGITAL NEWS MCI (P) 074/10/2022 © 2023 SPH MEDIA LIMITED. REGN NO. 202120748H Residential Utilities Guide.pdfhttps://www.spgroup.com.sg/dam/jcr:70b9de32-e725-4e0b-be24-32ad023bfd55/%20Residential%20Utilities%20Guide.pdf COME ONBOARD THE UTILITY JOURNEY! G U I DE B OOK OPENING YOUR RESIDENTIAL UTILITIES ACCOUNT GETTING STARTED UNDERSTANDING YOUR UTILITIES CLOSING YOUR ACCOUNT OPENING YOUR RESIDENTIAL UTILITIES ACCOUNT Who can apply? Only Singaporeans, PRs and foreigners with valid passes aged 18 years and above can apply Application You can open your utilities account through the following channels: Apply through SP Group website or SP App Download via the Apple Store or Google Play Store Apply at Customer Service Centre Please furnish the documents below: ✓ NRIC / FIN Card / Valid Pass / Passports ✓ Completed Application Form for Utilities Account Upon request, customers may be required to share with us the Proof of Ownership / Tenancy Please submit the required documents to our Customer Service Centre at 490 Lorong 6 Toa Payoh #09-11, HDB Hub Biz Three Lift Lobby 1, S(310490) Security Deposit Security deposit will be billed in your first bill Type of Premises Singaporean or Permanent Resident GIRO Customers Non-GIRO Customers GIRO Customers Foreigners Non-GIRO Customers HDB 1 or 2 Rooms $40 $60 $80 $120 HDB 3, 4 or 5 Rooms $70 $100 $140 $200 HDB Executive/ HUDC $100 $150 $200 $300 Flat/ Terrace House Condominium $150 $250 $300 $500 / Semi-Detached House / Private Apartment Bungalow/ Penthouse $250 $400 $500 $800 / Townhouse Turn-on Appointment Turn-on appointment is made during the application. Please allow a 1 week lead time from your application date for your turn-on appointment. A confirmation SMS and email will be sent to you by the next working day. An appointment letter will be sent to you at least 2 working days before your appointment date. For gas supply, please call City Energy at 1800 555 1661 to schedule a gas turn-on appointment after obtaining your account number from SP Services. Arranging for turn-on appointments BTO For HDB BTOs: No appointments are required for electricity and water supplies. For resale HDB and other residential properties: Safety inspection will be done on site before your supplies are turned on. Account holders or a representative must be present for turn-on appointments. GETTING STARTED There are two channels to manage your utility account SP App helps you to • View and pay bills • Manage and update your personal details • Track consumption • Receive notifications and alerts • Submit meter readings • Live chat • Find charging points for your electric vehicle SP Utilities Portal helps you to • View and pay bills • View current and historical utility consumption • Manage and update your personal details • Submit meter readings • Request for payment arrangements • Request for waiver of pink notices and late payment charges https://spgrp.sg/3VF5AsB What you will see in your bill Scan here to understand your utilities bill or visit this link: https://spgrp.sg/Utilities-Bill Paying your bill Pay your bills with eGIRO for that extra convenience and savings such as: Automated electronic payment service Convenient and paperless Hassle-free monthly payments No set-up fee Avoid pink notices or late payment penalties How to apply for eGIRO Apply for eGIRO through one of the following: • SP Utilities Portal • SP app Approval is instant. You may check the status of your eGIRO application either through the SP Utilities Portal or SP app. Other Payment Modes Payment by credit cards via the SP App DBS/UOB/OCBC Internet banking DBS/POSB/OCBC ATMs AXS stations 7-Eleven stores SP Group Customer Service Centre What to note • Pink notices are issued as a reminder when payments are not made by the due date. A fee of $0.55 (inclusive of GST) applies and will be reflected in the next bill. • If no payment is received after the reminder, a late payment charge of 1% will be imposed on any outstanding balance in the subsequent bill. Meter Reading Meter readings are taken once every 2 months. Readings are estimated on months when the meter is not read. Estimated readings are based on the usage of the past 2 actual readings. Any higher or lower estimation to your usage will be adjusted when your meters are next read. Type XXXX-XX 1P2W 10(100)A 230V, 50Hz CL-1 1000 imp/kWh CAL Phase kWh If you wish to be billed based on your actual usage every month, you may submit your reading on estimated months. Meter readings can be submitted 3 days before and up to 5 pm on the Scheduled Meter Reading date. The window period for submission of meter readings on a non-reading month is reflected on the previous month’s bill. Example: MAY JUNE JULY If your meters are read in May, the next reading month will be in July. Your June bill will be estimated based on the average consumption of your past 2 actual meter readings in the month of March and May. When the meters are next read in July, you will be billed the remaining consumption between the estimated reading month and the month the meter was read. Submission of Meter Reading SP App Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Receive alerts, reminders to submit your meter readings and much more! Important Note: This service is applicable for residential and commercial account under Personal Name. A SP Utilities Portal account is required to use this service. Please note that if there is more than 1 electricity meter, this service is not applicable. SP Utilities Portal Submit your reading online via the Utilities Portal and learn tips on how you can better manage your utility consumption Important Note: A SP Utilities Portal account is required to use this service. This service is applicable for residential and commercial account under Personal Name. Please note that if there is more than 1 electricity meter, this service is not applicable. Email Email a photo of your meter clearly showing the meter reading and meter number to customerreading@spgroup.com.sg This service is applicable for both residential and commercial accounts. Important Note: For meter reading submissions due on weekends and public holiday, kindly use the SP Utilities Portal or SP app modes. UNDERSTANDING YOUR UTILITIES Understanding Electricity Tariff Electricity tariffs are regulated by the Energy Market Authority (EMA) and revised quarterly to reflect the actual cost of electricity. SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA. There are four main cost components in the electricity tariff. Market Administration and Power System Operation Fee (reviewed annually) Payable to Energy Market Company and Power System Operator. Market Support Services Fee (reviewed annually) Payable to SP Services. Network Cost (reviewed annually) Payable to SP Power Assets. Energy Cost (adjusted quarterly) Payable to generation companies. About Open Electricity Market • It is not mandatory to switch to a retailer. • You do not have to close your account if you decide to switch. • You will still continue to enjoy U-save rebates. • If you decide to switch, your appointed retailer will work with SP Group in handling the account matters. • If your retailer is a partner of SP Group, you will receive 1 consolidated bill for electricity, gas and refuse. Otherwise, you will receive 1 bill from the retailer for electricity consumption and 1 bill from SP Group for water, gas and refuse. Scan to find out more CLOSING YOUR ACCOUNT ON OFF Ways to close your account SP Utilities Portal SP App Customer Service Centre www.spgroup.com.sg An online termination form can be submitted via the SP Utilities Portal or via the SP Group website. Customers can also choose to submit the online termination form on the SP App Submit the termination request during your visit to our Customer Service Centre. The Termination of Utilities Supply Forms are available at our service counters. What to note after closing your account The security deposit will be used to offset the final charges. Any credit balance will be refunded to your GIRO account or mailed to you by cheque between 4 – 6 weeks. GIRO arrangement will automatically be terminated after the final charges have been deducted from your GIRO account. Your gas supply will be terminated. City Energy charges a termination fee. For more information, please check with City Energy. Separate gas appliance disconnection fee will be charged if applicable. jcr:03531b0d-1578-4889-8352-fd9bae5c35achttps://www.spgroup.com.sg/dam/jcr:03531b0d-1578-4889-8352-fd9bae5c35ac Banking & Finance Reits & Property Energy & Commoditi SP Group wins tender for rst district cooling project in Thailand Navene Elangovan Published Mon, Sep 25, 2023 · 12:14 pm SP Group and Banpu Next say that the project will allow the complex centre to save about S$1.6 million in electricity costs yearly. PHOTO: SP GROUP SP Group SP GROUP’S joint venture (JV) with Thai smart energy solutions provider Banpu Next has won a tender to design, build, own and operate a district cooling system in Bangkok. The project at Government Complex Centre Zone C in the city marks SP Group’s rst district cooling project in Thailand. It will be completed next year. The district cooling system will operate a total cooling capacity of up to 14,000 refrigeration tonnes for the complex centre’s total gross oor area of 660,000 square metres. On Monday (Sep 25), SP Group and Banpu Next said that the project will allow the complex centre to save about S$1.6 million in electricity costs yearly. It will also help the complex centre achieve energy savings of 20 per cent and reduce emissions by up to 3,000 tonnes annually. “This equates to removing about 20,000 internal combustion engine cars from the roads cumulatively over the 20-year contract period,” the companies said. The tender was awarded by Dhanarak Asset Development, a wholly-owned subsidiary under Thailand’s Ministry of Finance. The companies added that their venture will provide reliable and energy-ef cient chilled water to the network of buildings within the complex through the cooling system, and install an electric vehicle (EV) charging station at the facility. SP Group and Banpu Next will also support their JV in exploring the potential deployment of additional sustainable solutions including EV buses, solar power systems, and energy storage systems. Stanley Huang, SP Group’s chief executive, said the tender win represents the national grid operator’s “ rst success in Thailand’s district cooling market”. “We are well-positioned to expand our network and enable the rapid adoption of sustainable cooling across the region, including Thailand, Vietnam and Indonesia,” he said. 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SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Empowering talent RELIABILITY With a staff strength of more than 3,700, how do the People of SP stay connected and build a collaborative culture to achieve synergistic outcomes? We speak to Benjamin Festin, Vice President of Human Resource and Muhammad Ariff Bin Ramli, Technical Officer from Gas Operations at SP Group (SP). Benjamin describes how SP is constantly designing programmes for employees to grow and upskill, while Ariff shares how he feels empowered to assume greater responsibilities in his job role. What are your responsibilities at SP Group? Benjamin (B): I lead the talent development unit in the Human Resource department at SP. We are constantly on the lookout for people with diverse and unique skills who can contribute to the organisation’s rapid expansion locally and in the region. To build a strong and committed team, we ensure our workforce is equipped with current and future-ready capabilities, stay relevant and help groom our next generation of leaders. We invest in our staff’s professional growth, through training and development programmes. I also enjoy the role I double-hat in, as Chairman of the ReCharge Committee. Our team organises a range of activities to enhance and enrich staff well-being, such as sports, recreation, wellness and even our company’s Family Day! Ariff (A): I am part of the Gas Operations team that renews gas pipes for residential and commercial projects to ensure reliable gas supply for customers’ daily needs. We work closely with authorities and contractors, often completing projects within a tight timeline. An example would be a tunnelling project where we had to use a special digging machine at 30 meters beneath ground level to pave the way for laying of gas pipes. A key motivator for me is knowing that what I do impacts the daily lives of people in Singapore.   What’s one memorable work experience you’ve had? B: During the Covid-19 pandemic I was touched to witness the selflessness of our colleagues. They continued to carry out their work and endure long hours in hot protective gear to ensure critical services continue to be made available. I developed a newfound respect for our colleagues working on power grid services! Muhammad Ariff Bin Ramli (in yellow outfit), with contractors working on commissioning works during the pandemic. A: When most people could work from home during the pandemic to keep safe, our team and the contractors continued to expedite urgent gas renewal works. This was a particularly challenging as the daily rise in infection cases affected the number of workers available for work. Looking back, I am so proud we managed to push through during that period. What would you say to people considering a career at SP? Benjamin Festin (third from left) with the ReCharge committee at the SP Fun Walk 2023. B: It’s an exciting time to join us as we are expanding our presence in Singapore and the region. If you’re looking for a role that allows you to play a part in securing Singapore’s energy future, consider SP! We also play an active role in social and community service, with outreach programmes growing from strength to strength catering to seniors, kids and youth, that YOU can be part of. Ariff: We are always encouraged to upgrade ourselves with easy access to a variety of courses to prepare us for future challenges and demands. The team spirit is also high. It’s like working in a big family where we always have each other’s back! Find out more about our career opportunities here: spgrp.sg/3sbjyJ6 TAGS PEOPLE OF SPSUSTAINABILITYRELIABILITY YOU MIGHT BE INTERESTED TO READ Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Mentor gives out tough assignments to sharpen skills of next generation With nearly four decades of experience under his belt, Chua Khim Mong believes tough assignments can help his mentees stretch their capabilities and grow in their careers. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=people-of-sp Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=people-of-sp Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=people-of-sp Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/Empowering-talent SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Empowering talent RELIABILITY With a staff strength of more than 3,700, how do the People of SP stay connected and build a collaborative culture to achieve synergistic outcomes? We speak to Benjamin Festin, Vice President of Human Resource and Muhammad Ariff Bin Ramli, Technical Officer from Gas Operations at SP Group (SP). Benjamin describes how SP is constantly designing programmes for employees to grow and upskill, while Ariff shares how he feels empowered to assume greater responsibilities in his job role. What are your responsibilities at SP Group? Benjamin (B): I lead the talent development unit in the Human Resource department at SP. We are constantly on the lookout for people with diverse and unique skills who can contribute to the organisation’s rapid expansion locally and in the region. To build a strong and committed team, we ensure our workforce is equipped with current and future-ready capabilities, stay relevant and help groom our next generation of leaders. We invest in our staff’s professional growth, through training and development programmes. I also enjoy the role I double-hat in, as Chairman of the ReCharge Committee. Our team organises a range of activities to enhance and enrich staff well-being, such as sports, recreation, wellness and even our company’s Family Day! Ariff (A): I am part of the Gas Operations team that renews gas pipes for residential and commercial projects to ensure reliable gas supply for customers’ daily needs. We work closely with authorities and contractors, often completing projects within a tight timeline. An example would be a tunnelling project where we had to use a special digging machine at 30 meters beneath ground level to pave the way for laying of gas pipes. A key motivator for me is knowing that what I do impacts the daily lives of people in Singapore.   What’s one memorable work experience you’ve had? B: During the Covid-19 pandemic I was touched to witness the selflessness of our colleagues. They continued to carry out their work and endure long hours in hot protective gear to ensure critical services continue to be made available. I developed a newfound respect for our colleagues working on power grid services! Muhammad Ariff Bin Ramli (in yellow outfit), with contractors working on commissioning works during the pandemic. A: When most people could work from home during the pandemic to keep safe, our team and the contractors continued to expedite urgent gas renewal works. This was a particularly challenging as the daily rise in infection cases affected the number of workers available for work. Looking back, I am so proud we managed to push through during that period. What would you say to people considering a career at SP? Benjamin Festin (third from left) with the ReCharge committee at the SP Fun Walk 2023. B: It’s an exciting time to join us as we are expanding our presence in Singapore and the region. If you’re looking for a role that allows you to play a part in securing Singapore’s energy future, consider SP! We also play an active role in social and community service, with outreach programmes growing from strength to strength catering to seniors, kids and youth, that YOU can be part of. Ariff: We are always encouraged to upgrade ourselves with easy access to a variety of courses to prepare us for future challenges and demands. The team spirit is also high. It’s like working in a big family where we always have each other’s back! Find out more about our career opportunities here: spgrp.sg/3sbjyJ6 TAGS PEOPLE OF SPSUSTAINABILITYRELIABILITY YOU MIGHT BE INTERESTED TO READ Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Mentor gives out tough assignments to sharpen skills of next generation With nearly four decades of experience under his belt, Chua Khim Mong believes tough assignments can help his mentees stretch their capabilities and grow in their careers. 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We speak to Benjamin Festin, Vice President of Human Resource and Muhammad Ariff Bin Ramli, Technical Officer from Gas Operations at SP Group (SP). Benjamin describes how SP is constantly designing programmes for employees to grow and upskill, while Ariff shares how he feels empowered to assume greater responsibilities in his job role. What are your responsibilities at SP Group? Benjamin (B): I lead the talent development unit in the Human Resource department a

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Empowering talent RELIABILITY With a staff strength of more than 3,700, how do the People of SP stay connected and build a collaborative culture to achieve synergistic outcomes? We speak to Benjamin Festin, Vice President of Human Resource and Muhammad Ariff Bin Ramli, Technical Officer from Gas Operations at SP Group (SP). Benjamin describes how SP is constantly designing programmes for employees to grow and upskill, while Ariff shares how he feels empowered to assume greater responsibilities in his job role. What are your responsibilities at SP Group? Benjamin (B): I lead the talent development unit in the Human Resource department at SP. We are constantly on the lookout for people with diverse and unique skills who can contribute to the organisation’s rapid expansion locally and in the region. To build a strong and committed team, we ensure our workforce is equipped with current and future-ready capabilities, stay relevant and help groom our next generation of leaders. We invest in our staff’s professional growth, through training and development programmes. I also enjoy the role I double-hat in, as Chairman of the ReCharge Committee. Our team organises a range of activities to enhance and enrich staff well-being, such as sports, recreation, wellness and even our company’s Family Day! Ariff (A): I am part of the Gas Operations team that renews gas pipes for residential and commercial projects to ensure reliable gas supply for customers’ daily needs. We work closely with authorities and contractors, often completing projects within a tight timeline. An example would be a tunnelling project where we had to use a special digging machine at 30 meters beneath ground level to pave the way for laying of gas pipes. A key motivator for me is knowing that what I do impacts the daily lives of people in Singapore.   What’s one memorable work experience you’ve had? B: During the Covid-19 pandemic I was touched to witness the selflessness of our colleagues. They continued to carry out their work and endure long hours in hot protective gear to ensure critical services continue to be made available. I developed a newfound respect for our colleagues working on power grid services! Muhammad Ariff Bin Ramli (in yellow outfit), with contractors working on commissioning works during the pandemic. A: When most people could work from home during the pandemic to keep safe, our team and the contractors continued to expedite urgent gas renewal works. This was a particularly challenging as the daily rise in infection cases affected the number of workers available for work. Looking back, I am so proud we managed to push through during that period. What would you say to people considering a career at SP? Benjamin Festin (third from left) with the ReCharge committee at the SP Fun Walk 2023. B: It’s an exciting time to join us as we are expanding our presence in Singapore and the region. If you’re looking for a role that allows you to play a part in securing Singapore’s energy future, consider SP! We also play an active role in social and community service, with outreach programmes growing from strength to strength catering to seniors, kids and youth, that YOU can be part of. Ariff: We are always encouraged to upgrade ourselves with easy access to a variety of courses to prepare us for future challenges and demands. The team spirit is also high. It’s like working in a big family where we always have each other’s back! Find out more about our career opportunities here: spgrp.sg/3sbjyJ6 TAGS PEOPLE OF SPSUSTAINABILITYRELIABILITY YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation RELIABILITY We invest in infrastructure, technology and manpower, and make long-term plans to renew aging assets, so that we can continue to provide our customers with efficient and reliable power supply. Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks People of Sp Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 People of Sp How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels People of Sp SP Group hosts energy leaders at the 25th AESIEAP CEO Conference in Singapore Reliability view more

OverviewScholarship & InternshipsMeet Our PeopleContact Us Careers Empowering Talent Fuel your passion in engineering. Join us and take pride in upholding Singapore's world-class network and drive sustainable energy solutions. We are looking for talent with the passion and agility to strive for high quality performance and develop cutting-edge innovative solutions for our customers in Singapore and the region. View Job Opportunities For a dynamic career in the energy industry click the appropriate hyperlink to view the available job opportunities. Administrative Positions Assistant Engineer/Technical Positions Corporate Function Positions Digital/Info Technology Positions Engineer Positions Scholarship Watch Our People at Work Watch how our people lead transformation and make their mark in their careers and fulfil their ambitions. Play Video Our Scholarship & Internship Programmes​ Harness the power of the SP scholarship Fulfil your ambition, lead transformation and make your mark in national-level initiatives and the global arena. As a scholar with SP Group, you are headed for a strong start in your engineering career. ​ Our engineers will go through a customised structured development programme varying from classroom, online and on-the-job training to accelerate the learning process. At the end of the structured training, they will be posted to key areas within SP Group, such as SP PowerGrid, Sustainable Energy Solutions or SP Services.​ We are looking for students pursuing a Diploma / Degree related to Electrical or Mechanical Engineering, with strong academic and co-curricular activities record. ​ Contact us at scholarship@spgroup.com.sg to find out more!​ Apply Online Energise your internship experience SP Internships offer a holistic experience for students with the desire to join the energy industry. Interns will be exposed to different aspects of our organisation, acquire practical skills through on-the-job training and build technical expertise by learning from dedicated mentors. We offer multidisciplinary internship roles in:​ Engineering (Electrical, Mechanical, etc.)​ Computing and Infocomm Technology (Data Analytics, Artificial Intelligence, Software Development, Information Security, etc.)​ Business (Human Resources, Finance, Marketing & Communications, etc.)​ Students from Universities, Polytechnics and Institute of Technical Education (ITE) are welcome to join our internship programme.​ Send your CV to internship@spgroup.com.sg to apply today! Meet our People STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Read more S'pore engineer explains why bird poop is so dangerous to solar panels Read more HSBC Asset Management Energy Transition Infrastructure (ETI) Team Invests in a Strategic Stake in SP Mobility Read more Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 Read more SP Group secures district cooling and heating energy management project at Chengdu Future Medical City Read more How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Read more SP Group hosts energy leaders at the 25th AESIEAP CEO Conference in Singapore Read more

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Data Science and AI Deliver Efficient Energy Solutions to Customers INNOVATION Dr Hu Yiqun, Director, SP Digital, solves energy challenges using innovative solutions. Imagine this: An Energy Brain, brimming with intelligence amassed from large volume of energy consumption data from residential households and businesses. Together with complementary data, the Energy Brain analysed the data to offer our customers with data-driven solutions. This scenario, described by Dr Hu Yiqun, Director, SP Digital, showcases a future where data science, coupled with Artificial Intelligence (AI) can improve energy services and business intelligence to customers. “Data is the new currency in our economy. Increasingly, data provides insights and information to solve real-world problems. AI is the way for machines to extract these insights and information automatically. Through the Energy Brain, we successfully helped a shipyard reduce their electricity bills by predicting its electricity load with historical data, and optimising the Energy Storage System (ESS) to deploy energy. This helps to reduce the cost of drawing energy from the grid during peak demand,” explained Dr Hu. “With machine learning, the Energy Brain can make use of data to automate the release of electricity from the batteries, charge it back up when storage runs low,” he added. Another of Dr Hu’s project involves using data science and AI to improve the operational efficiency of SP’s metering and billing processes. By applying machine learning on the retrieval of smart meter data, we can automatically analyse and predict whether a meter reading is reasonable based on customer’s profile and usage patterns. This helps to achieve productivity gains and eliminate unnecessary on-site meter investigations. Over the last 12 months, SP saved close to S$500,000 in productivity costs, and reduced S$15,000 in man-hours. These savings enabled staff to focus on more value-added tasks to better serve our customers. “Another critical function of data and AI is fault diagnosis of our grid. AI-based fault diagnosis enables greater accuracy and shorter response time in locating fault-occurring sections, components or properties. This allows us to safeguard the health of our grid network and enhances our reliability,” shared Dr Hu. The energy sector is evolving and facing digitisation at a very fast pace.  Dr Hu believes that the energy sector can play an important role to combat climate change by adjusting the way energy is being consumed. Prior to joining SP, Dr Hu’s experience spans across academia research and development, banking, payments and e-Commerce. He describes his role at SP as one that can transform a traditional business to a digital enterprise powered by data. People always matter Dr Hu maintains that despite the digital evolution being the way forward, human interpretation of insights is the conduit between data sets and achieving business outcomes. “People matter the most. My goal is to use insights to understand our customers’ needs better, pre-empt issues and fix them before they arise. This, in turn, provides greater value and better service to our customers.” — 28 April 2020 TAGS PEOPLE OF SPSP DIGITALENERGY BRAININNOVATION YOU MIGHT BE INTERESTED TO READ SP partners Pyxis to launch direct-current fast charging point for electric harbour crafts Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP.

Empowering Green Capabilities SUSTAINABILITY With a staff strength of over 3,700, how do the People of SP stay connected and build a collaborative culture to achieve synergistic outcomes? We speak to Satinderpal Singh, Head of Sales of SP Digital – the digital arm of SP Group – and Fong Yi Kit, Deputy Director of Sustainable Energy Solutions. They deal with the polarising “hot” and “cold” elements, but share one thing in common: empowering organisations with tools to create a low carbon, smart energy Singapore. Tell us about your role at SP Group and what a regular workday is like. Satinderpal (ST): My team deploys green energy tech solutions for commercial and industrial buildings, to enhance energy efficiency, lower cooling costs, and reduce carbon emissions. Yi Kit (YK): In my role, I help companies achieve their sustainability goals by leveraging renewable energy technologies such as solar photovoltaic (PV) solutions and Energy Storage Systems. ST: I am constantly on the go, engaging prospects and customers to understand their green goals and offer them Green Energy Tech solutions to overcome their challenges. I also keep abreast of the latest industry trends and developments and coach my team on strategic selling and customer management skills. Yi Kit: You can often find me on rooftops, not to chill and have a drink, but to design and develop the best solar PV solutions. On other days, I meet customers over coffee to discuss how best we can provide sustainable energy solutions that add value to their businesses. Beyond that, I always make time to catch up with colleagues over lunch or a game of basketball! Head of Sales of SP Digital, Satinderpal Singh (right), discussing the implementation of Green Energy Tech solutions with his colleagues. What is your most significant project to date? ST: One of the most significant projects is the upcoming Labrador Tower mixed-use development that will be launched next year. Fully equipped with our suite of in-house sustainable energy solutions, the project attained the Super Low Energy Building certification awarded by the Building and Construction Authority – the highest sustainability rating for buildings. Yi Kit: We recently installed rooftop solar PV systems at six of the properties under AIMS APAC REIT, a major industrial real estate investment trust. The project involved installing about 20,000 solar panels that will help reduce the company’s carbon emissions by 5,900 tonnes and generate 14,500 Megawatt-hours (MWh) of energy each year, enough to power more than 4,000 three-room HDB flats yearly. Deputy Director of Sustainable Energy Solutions, Fong Yi Kit, pursued his Masters in Renewable Energy in the UK, sponsored by SP Group. Describe in one sentence your deepest impression about SP your company. ST: A vibrant and energetic team with a can-do mindset and a thirst for knowledge.  Yi Kit: Strong focus on engineering excellence with safety as our highest priority, and camaraderie as second nature among our people. What would you say to fresh graduates or mid-career switchers looking to join the energy industry? Satinderpal: This is an extremely exciting phase for the energy industry as it plays an eminent role in the energy transition towards cleaner and greener sources.  I encourage our younger generation to sign up and join what we do! Yi Kit: A sustainable energy future is no longer an ambition. It is a future we need to make a reality. Take the leap and you will reap what you sow. Find out more about our career opportunities here: spgrp.sg/3StEp4R TAGS PEOPLE OF SP YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Empowering People, Building Communities Click button below to read our Chairman’s Message for the year 2024 Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Sustainability SP signs PPA with BASF for rooftop solar deployment Solar Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks People of Sp view more

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Smartnesshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-Launches-World-s-First-International-Index-For-Utilities-To-Advance-In-Grid-Smartness Media Release SP Group Launches World's First International Index For Utilities To Advance In Grid Smartness Singapore, 29 October 2018 – At the ASEAN Energy Business Forum today, SP Group (SP) launched the world’s first smart grid index to help utilities measure and advance in key dimensions of grid development. The Singapore energy utilities company has developed this international benchmarking framework that will enable utilities to identify best-practices by leading industry players. This will help them to develop the infrastructure needed to support Smart Cities and serve customers better. While the provision of reliable, secure and efficient electricity supply remains crucial, there are other key considerations for developing a future-ready grid. The smart grid index provides a framework of seven key dimensions of an electricity grid. These are: supply reliability; monitoring and control; data analytics; integration of DER Distributed Energy Resources (DER); green energy; security; and customer empowerment and satisfaction. The framework was designed to be simple and quantifiable for utilities to easily determine what aspects they are strong in, and where they can improve. Using publicly available data, SP applied the framework on 45 utilities across 30 countries. The published results will allow utilities to identify leading players across the seven dimensions. They can reach out to their counterparts to learn industry best practices to drive smart grid development. At SP Group, we have drawn from our own experience in creating a framework to measure our grid performance and benchmark it internationally with other countries. It has been well received and accepted when previewed earlier this year to industry experts and fellow utilities at the International Utility Working Group meeting in Singapore in April, and at the Conference of the Electric Power Supply Industry in Kuala Lumpur in September. The index’s methodology and benchmarking studies were also validated by the Energy Research Institute @ NTU (ERI@N). Mr Sim Kwong Mian, Chairman of the SP Engineering Council, said, “We created this index as we wanted a simple, quantifiable framework to advance our own grid development. It has been useful for us and we would like to contribute it to the wider utilities community. It will enable us to learn best practices from each other, towards developing a future-ready grid and to serve our customers better. “Smart grids are a critical infrastructure that supports economic growth while improving the quality of life in a city. SP Group’s smart grid index is useful for utilities to define, measure and advance in the fundamental aspects of grid development. It will provide important data points, aids healthy industry discourse and enables utilities to deliver sustainable solutions for the future,” Professor Kam Chan Hin, Deputy Provost (Education), and former Chair, School of Electrical & Electronic Engineering, Nanyang Technological University. More information about the smart grid index can be found at https://www.spgroup.com.sg/our-services/network/overview/smart-grid-index. About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. More than 1.4 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG [20170711] Media Release - SP Group Partners Siemens To Build Next-Generation Systems To Uphold Singapore's World-Class Electricity Network Reliability And Efficiencyhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/ae022d7d-af2d-47f6-a539-26955cd13690/%5B20170711%5D+Media+Release+-+SP+Group+Partners+Siemens+To+Build+Next-Generation+Systems.pdf?MOD=AJPERES&CVID= News Release SP GROUP PARTNERS SIEMENS TO BUILD NEXT-GENERATION SYSTEMS TO UPHOLD SINGAPORE’S WORLD-CLASS ELECTRICITY NETWORK RELIABILITY AND EFFICIENCY Singapore, 11 July 2017 – SP Group (SP) today announced that it will collaborate with Siemens to build next-generation electricity network technologies to help consumers enjoy reliable, secure and efficient electricity supply for long-term needs. “The next-generation digital technologies SP Group and Siemens are creating will enhance the world-class reliability and resilience of Singapore's electricity network. This enables us to continue delivering high-quality, sustainable lifestyle solutions to help consumers save energy and cost, and meet the nation's future energy needs,” said Mr Wong Kim Yin, Group Chief Executive Officer of SP Group. SP will collaborate with Siemens to create a software platform for SP's 24/7 control centres to enable more robust planning, surveillance and predictive maintenance of Singapore's electricity network, already ranked one of the best performing globally. The new system will be designed to run with “non-stop technology” for SP to improve asset performance and reduce unplanned interruption in network operations, strengthening the reliability, stability and security of Singapore’s power grid. SP and Siemens will also develop technologies for new urban electricity microgrids that are suited for Singapore's tropical climate, supporting the growth of residential estates and commercial and industrial hubs. The urban microgrids will contribute to a sustainable energy future for Singapore, as consumers can incorporate renewable sources of energy, thereby increasing energy efficiency, lowering carbon emissions and reducing cost. SP and Siemens signed a collaboration agreement today at a ceremony carried out at parallel events in Singapore and Siemens’ headquarters in Munich. Presiding at the event in Munich were Singapore Prime Minister Mr Lee Hsien Loong and President and CEO of Siemens AG Mr Joe Kaeser. Minister for Trade and Industry (Industry) Mr S Iswaran graced the event in Singapore with Siemens Singapore CEO Dr Armin Bruck. The successful implementation of these digital solutions will help advance Singapore towards a more sustainable energy future. About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. More than 1.4 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG. SP Group And I-REC Help Corporates Achieve Green Targetshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-And-I-REC-Help-Corporates-Achieve-Green-Targets Media Release SP Group And I-REC Help Corporates Achieve Green Targets SP's digital REC platform facilitates greater access to green energy Singapore, 31 October 2019 – SP Group (SP) is the first authorised local issuer of International Renewable Energy Certificates (I-RECs) in Asia Pacific. This independent accreditation by the globally recognised International REC Standard Foundation (I-REC Standard) means consumers can be assured of the integrity of each REC transaction. SP has also enhanced its digital REC trading platform to provide a one-stop solution for buyers and sellers around the globe – regardless of size, business or location – to gain greater access to green energy. In 2018, more than 1,000,000 GWh of renewable energy certificates (RECs) were issued globally, amounting to more than 20 times of Singapore’s annual energy consumption. The challenge to achieving green targets Singapore has a target to increase solar penetration to 350 MWp by 2020 and to reach 2 GWp by 20301. Companies have also set targets to consume renewable energy and reduce carbon emission. In urban places faced with limited land to produce energy from natural resources and inconsistent solar energy, corporates find it a challenge to access sufficient green energy supply. RECs as a solution RECs are a recognised way of achieving renewable energy targets and a credible means to report that the consumed energy comes from renewable energy sources. With each megawatt-hour of green energy produced, one REC is recorded and uniquely numbered and tracked. A buyer can purchase the REC and show proof that he or she consumed green energy. The latest example of using RECs is the sponsorship by SP Group of RECs matching the electricity consumed for the Singapore International Energy Week (SIEW) 2019. SP’s sponsorship means the electricity consumed at SIEW is matched with an equivalent amount of green energy produced. I-REC accreditation provides security and integrity assurance SP, as an authorised I-REC local issuer, ensures that a vigorous and transparent attribute tracking system is in place and adherence to best practices. This avoids double counting, double certificate issuance and double attribute claiming. Jared Braslawsky, Secretary General of the International REC Standard Foundation, said: “Reliable information and robust tracking systems are key to ensuring the reliability and integrity of RECs around the world. The I-REC Standard empowers consumers to take responsibility not just for the energy they consumed but also for the origin of the energy consumed. With the support of SP Group, there is a neutral and unprejudiced market facilitator who can play a crucial role in strengthening consumers’ sustainability efforts.” One-stop platform provides ease and convenience SP’s digital REC platform, first introduced in 2018, was designed by its in-house digital engineers to digitally link up buyers and sellers of RECs, making it easier for the trading of RECs. However, sellers had to deal with multiple manual processes to enable the trading of RECs. The enhanced platform provides a seamless one-stop solution which automates the entire process of buying and selling RECs. Speaking at SP’s I-REC Forum in conjunction with the SIEW 2019, May Liew, Head of Sustainability & Open Innovation, SP Group, said: “SP is removing barriers so that big and small organisations can achieve their green targets seamlessly and securely. With our one-stop digital REC platform, they not only have the assurance that the electricity they consume comes from renewable sources, they can also buy and sell RECs without the hassle of dealing with multiple manual processes to issue and verify the RECs.” -Ends- About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.6 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG.   About the International REC Standard Foundation (I-REC Standard) The I-REC Standard is a non-profit organisation that supports robust attribute tracking systems development around the world. This standard requires local stakeholders and government authorities to facilitate national implementation in adherence with local or national regulations. Based upon the I-REC Standard codes and associated documents – the blueprints for the attribute tracking systems – I-REC independent issuers are able to implement robust and transparent attribute tracking systems, ensuring the highest quality systems and adherence to best practices for the avoidance of double counting, double certificate issuance and double attribute claiming. The I-REC Standard governing board regulates the use of the I-REC code and associated documents. For more information, please visit www.irecstandard.org. 1 Energy Market Authority of Singapore Media Release – The Future of Singapore’s Energy Story (29 October 2019) [20150930] Lianhe Zaobao - Singapore's First Two-Seater Solar Car To Participate In Australia Racehttps://www.spgroup.com.sg/dam/jcr:78625826-573a-4b17-9d70-85a56297d9bf Lianhe Zaobao, ��������������� Page 6, 30 September 2015 ��������� ��������� ����������� ��������� ������ wenbiny@sph.com.sg�� ��������������� ��������������� ��������� ��������������� ��������������� ��������������� ���������� �������� ��������������� ��������������� �������������� ���������������� �������������� �������������� �� ����������������� ���������������� ��������������� ��������������������� �������������������� ������������������ ����������� ������������������ ������������������������� �������������������� ����������������� �� �������������������� ���������������� �������������������������� ������������������ ������������������ ����������� ����������������� ����������������� ������������������������ ������������������� ����������������� �������� ���������������� ����������������� ������������������ ����������������� ����������������� ��������������������������������������������������� ������ ������ ����������������� ������������������ ����������������� ������������������� ����������������� ������ ����������������� ������������������ ����������������� ����������������� �������������������� ����������������� ����������������� ����������������� �������������������� ��������������� ����������������� ����������������� ����������������� ����� ������ ����� ����� ������ ���������� Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/sp-group-to-roll-out-singapore-s-first-large-scale-smart-water-metering-system SP Energy HubAnnual ReportReliabilitySustainabilityInnovation SP Group to roll out Singapore’s first large-scale smart water metering system INNOVATION SP Group will roll out Singapore’s first large-scale smart water metering project following the award by National Water Agency PUB to supply, install and manage some 300,000 smart water meters across seven locations island-wide. The contract was awarded to SP Services Limited, a subsidiary of SP Group, through an open tender exercise. With SP operating and maintaining Singapore’s current smart electricity metering system, the award of this smart water metering project will forge synergies in creating a smart utility and grid of the future. This builds on SP’s track record of establishing and operating the nation’s island-wide smart electricity metering system. Coupled with a long-standing partnership with PUB, SP is well-positioned to enhance the value of services to customers and contribute to advancing Singapore’s smart nation initiative across all utilities services. With smart water meters, customers can access near real-time consumption data to better manage and make decisions in respect of their water usage. Currently, customers on the nationwide smart electricity meter network are already benefitting from this feature. To date, SP has installed more than 500,000 smart electricity meters across Singapore and is on track to complete installation for all 1.4 million households by 2024. Besides installing the smart water meters from early 2022, SP will operate and maintain the metering system for 15 years. The smart water meters will connect wirelessly to SP’s existing Advanced Metering Infrastructure (AMI) to transmit meter information. SP can also leverage its existing AMI network to scale up future deployment of the smart water meters. TAGS SUSTAINABILITYINNOVATION YOU MIGHT BE INTERESTED TO READ SP partners Pyxis to launch direct-current fast charging point for electric harbour crafts Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/world-s-first-blockchain-powered-rec-marketplace SP Energy HubAnnual ReportReliabilitySustainabilityInnovation World’s First Blockchain-Powered Rec Marketplace INNOVATION SP Group launched the world’s first blockchain-powered renewable energy certificate (REC) marketplace . SP’s blockchain marketplace enables the trading of REC – for renewable energy producers to sell, and for consumers wishing to use green energy to purchase. The unique attributes of blockchain technology will ensure the security, integrity and traceability of each REC transaction. The marketplace strengthens cross-border sustainability efforts by allowing buyers and sellers from anywhere in the world to transact easily. There is no minimum size for each transaction so more sellers and buyers, no matter how big or small, can participate in this green movement. SP announced that local organisations such as CDL and DBS, who are keen drivers of sustainable solutions, have signed on as REC buyers. Solar developers such as Cleantech Solar Asia and LYS Energy Solutions, with local and regional solar assets, have signed a collaboration with SP to place their solar assets on the marketplace for sale. Katoen Natie Singapore, a global chemical logistics company that owns Singapore’s largest single unit rooftop solar facility at a warehouse, has also come onboard as an REC seller. — 1 November 2018 TAGS SUSTAINABILITYBLOCKCHAININNOVATIONRENEWABLE ENERGY CERTIFICATES YOU MIGHT BE INTERESTED TO READ SP partners Pyxis to launch direct-current fast charging point for electric harbour crafts Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. Category: Innovation Media Release - Electricity Tariff Revision For The Period 1 January To 31 March 2016https://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/12ec7e32-ffb9-4950-b4eb-6c895b10e9e4/%5B20151231%5D+Media+Release+-+Electricity+Tariff+Revision+For+The+Period+1+January+To+31+March+2016.pdf?MOD=AJPERES&CVID= 31 Dec 2015 For Immediate Release MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 JANUARY TO 31 MARCH 2016 1. For the period from 1 Jan to 31 Mar 2016, electricity tariffs will decrease by an average of 4.2% or 0.85 cent per kWh compared to the previous quarter. The tariff reduction is due to the lower cost of natural gas for electricity generation which fell by 8.9% compared to 4Q 2015. 2. For households, the electricity tariff will decrease from 20.35 to 19.50 cents per kWh for 1 Jan to 31 Mar 2016. The average monthly electricity bill for families living in four-room HDB flats will decrease by $3.55. 3. SP Services reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs given in Appendix 1 have been approved by the EMA. ___________________________________________________________________________ Issued by: SP Services Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No : 199504470N www.spservices.com.sg For more information, please contact: Jansen Yeo, Manager, Corporate Affairs Tel: 6378 8187 Hp: 8138 9278 Email: jansenyeo@singaporepower.com.sg Appendix 1 ELECTRICITY TARIFFS FROM 1 JAN 2016 Existing Tariff (without GST) New Tariff (without GST) New Tariff (with 7% GST) LOW TENSION SUPPLIES, DOMESTIC All units, ¢/kWh 20.35 19.50 20.87 LOW TENSION SUPPLIES, NON-DOMESTIC All units, ¢/kWh 20.35 19.50 20.87 HIGH TENSION SMALL (HTS) SUPPLIES Contracted Capacity Charge $/kW/month 8.15 8.15 8.72 Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh HIGH TENSION LARGE (HTL) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh EXTRA HIGH TENSION (EHT) SUPPLIES Contracted Capacity Charge $/kW/month 12.23 12.23 13.09 17.40 16.59 17.75 11.04 10.08 10.79 0.59 0.59 0.63 8.15 8.15 8.72 12.23 12.23 13.09 17.18 16.37 17.52 11.03 10.07 10.77 0.59 0.59 0.63 7.38 7.38 7.90 Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh 11.07 11.07 11.84 16.33 15.52 16.61 10.94 9.99 10.69 0.48 0.48 0.51 Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: a) Energy cost (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of power generation. b) Network cost (paid to SP PowerAssets): This fee is reviewed annually. c) Market Support Services Fee (paid to SP Services): This fee is reviewed annually. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q1 2016 TARIFF Energy Costs 14.02¢/kWh Decreased by 0.85 ¢/kWh Generation Companies Network Costs 5.26¢/kWh MSS Fee 0.17¢/kWh Market Admin & PSO Fee 0.05¢/kWh No Change No Change No Change SP PowerAssets SP Services Power System Operator & Energy Market Company Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF WEF 1 JANUARY 2016) Types of Premises Average monthly consumption per Customer Average Monthly Bill New Average Monthly Bill Average Decrease in Monthly Bill kWh $(a) $(b) $(b-a) % HDB 1 Room 144.18 29.34 28.12 (1.22) (4.2) HDB 2 Room 207.16 42.16 40.40 (1.76) (4.2) HDB 3 Room 306.80 62.43 59.83 (2.60) (4.2) HDB 4 Room 417.33 84.93 81.38 (3.55) (4.2) HDB 5 Room 492.05 100.13 95.95 (4.18) (4.2) HDB Executive 603.21 122.75 117.63 (5.12) (4.2) Apartment 654.45 133.18 127.62 (5.56) (4.2) Terrace 1,028.49 209.30 200.56 (8.74) (4.2) Semi-Detached 1,365.96 277.97 266.36 (11.61) (4.2) Bungalow 2,696.33 548.70 525.78 (22.92) (4.2) Average 508.99 103.58 99.25 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Searchhttps://www.spgroup.com.sg/search?tag=people-of-sp Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=people-of-sp Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/Empowering-talent SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Empowering talent RELIABILITY With a staff strength of more than 3,700, how do the People of SP stay connected and build a collaborative culture to achieve synergistic outcomes? We speak to Benjamin Festin, Vice President of Human Resource and Muhammad Ariff Bin Ramli, Technical Officer from Gas Operations at SP Group (SP). Benjamin describes how SP is constantly designing programmes for employees to grow and upskill, while Ariff shares how he feels empowered to assume greater responsibilities in his job role. What are your responsibilities at SP Group? Benjamin (B): I lead the talent development unit in the Human Resource department at SP. We are constantly on the lookout for people with diverse and unique skills who can contribute to the organisation’s rapid expansion locally and in the region. To build a strong and committed team, we ensure our workforce is equipped with current and future-ready capabilities, stay relevant and help groom our next generation of leaders. We invest in our staff’s professional growth, through training and development programmes. I also enjoy the role I double-hat in, as Chairman of the ReCharge Committee. Our team organises a range of activities to enhance and enrich staff well-being, such as sports, recreation, wellness and even our company’s Family Day! Ariff (A): I am part of the Gas Operations team that renews gas pipes for residential and commercial projects to ensure reliable gas supply for customers’ daily needs. We work closely with authorities and contractors, often completing projects within a tight timeline. An example would be a tunnelling project where we had to use a special digging machine at 30 meters beneath ground level to pave the way for laying of gas pipes. A key motivator for me is knowing that what I do impacts the daily lives of people in Singapore.   What’s one memorable work experience you’ve had? B: During the Covid-19 pandemic I was touched to witness the selflessness of our colleagues. They continued to carry out their work and endure long hours in hot protective gear to ensure critical services continue to be made available. I developed a newfound respect for our colleagues working on power grid services! Muhammad Ariff Bin Ramli (in yellow outfit), with contractors working on commissioning works during the pandemic. A: When most people could work from home during the pandemic to keep safe, our team and the contractors continued to expedite urgent gas renewal works. This was a particularly challenging as the daily rise in infection cases affected the number of workers available for work. Looking back, I am so proud we managed to push through during that period. What would you say to people considering a career at SP? Benjamin Festin (third from left) with the ReCharge committee at the SP Fun Walk 2023. B: It’s an exciting time to join us as we are expanding our presence in Singapore and the region. If you’re looking for a role that allows you to play a part in securing Singapore’s energy future, consider SP! We also play an active role in social and community service, with outreach programmes growing from strength to strength catering to seniors, kids and youth, that YOU can be part of. Ariff: We are always encouraged to upgrade ourselves with easy access to a variety of courses to prepare us for future challenges and demands. The team spirit is also high. It’s like working in a big family where we always have each other’s back! Find out more about our career opportunities here: spgrp.sg/3sbjyJ6 TAGS PEOPLE OF SPSUSTAINABILITYRELIABILITY YOU MIGHT BE INTERESTED TO READ Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Mentor gives out tough assignments to sharpen skills of next generation With nearly four decades of experience under his belt, Chua Khim Mong believes tough assignments can help his mentees stretch their capabilities and grow in their careers. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=people-of-sp Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/Empowering-talent SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Empowering talent RELIABILITY With a staff strength of more than 3,700, how do the People of SP stay connected and build a collaborative culture to achieve synergistic outcomes? We speak to Benjamin Festin, Vice President of Human Resource and Muhammad Ariff Bin Ramli, Technical Officer from Gas Operations at SP Group (SP). Benjamin describes how SP is constantly designing programmes for employees to grow and upskill, while Ariff shares how he feels empowered to assume greater responsibilities in his job role. What are your responsibilities at SP Group? Benjamin (B): I lead the talent development unit in the Human Resource department at SP. We are constantly on the lookout for people with diverse and unique skills who can contribute to the organisation’s rapid expansion locally and in the region. To build a strong and committed team, we ensure our workforce is equipped with current and future-ready capabilities, stay relevant and help groom our next generation of leaders. We invest in our staff’s professional growth, through training and development programmes. I also enjoy the role I double-hat in, as Chairman of the ReCharge Committee. Our team organises a range of activities to enhance and enrich staff well-being, such as sports, recreation, wellness and even our company’s Family Day! Ariff (A): I am part of the Gas Operations team that renews gas pipes for residential and commercial projects to ensure reliable gas supply for customers’ daily needs. We work closely with authorities and contractors, often completing projects within a tight timeline. An example would be a tunnelling project where we had to use a special digging machine at 30 meters beneath ground level to pave the way for laying of gas pipes. A key motivator for me is knowing that what I do impacts the daily lives of people in Singapore.   What’s one memorable work experience you’ve had? B: During the Covid-19 pandemic I was touched to witness the selflessness of our colleagues. They continued to carry out their work and endure long hours in hot protective gear to ensure critical services continue to be made available. I developed a newfound respect for our colleagues working on power grid services! Muhammad Ariff Bin Ramli (in yellow outfit), with contractors working on commissioning works during the pandemic. A: When most people could work from home during the pandemic to keep safe, our team and the contractors continued to expedite urgent gas renewal works. This was a particularly challenging as the daily rise in infection cases affected the number of workers available for work. Looking back, I am so proud we managed to push through during that period. What would you say to people considering a career at SP? Benjamin Festin (third from left) with the ReCharge committee at the SP Fun Walk 2023. B: It’s an exciting time to join us as we are expanding our presence in Singapore and the region. If you’re looking for a role that allows you to play a part in securing Singapore’s energy future, consider SP! We also play an active role in social and community service, with outreach programmes growing from strength to strength catering to seniors, kids and youth, that YOU can be part of. Ariff: We are always encouraged to upgrade ourselves with easy access to a variety of courses to prepare us for future challenges and demands. The team spirit is also high. It’s like working in a big family where we always have each other’s back! Find out more about our career opportunities here: spgrp.sg/3sbjyJ6 TAGS PEOPLE OF SPSUSTAINABILITYRELIABILITY YOU MIGHT BE INTERESTED TO READ Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Mentor gives out tough assignments to sharpen skills of next generation With nearly four decades of experience under his belt, Chua Khim Mong believes tough assignments can help his mentees stretch their capabilities and grow in their careers. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=people-of-sp Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/Empowering-talent SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Empowering talent RELIABILITY With a staff strength of more than 3,700, how do the People of SP stay connected and build a collaborative culture to achieve synergistic outcomes? We speak to Benjamin Festin, Vice President of Human Resource and Muhammad Ariff Bin Ramli, Technical Officer from Gas Operations at SP Group (SP). Benjamin describes how SP is constantly designing programmes for employees to grow and upskill, while Ariff shares how he feels empowered to assume greater responsibilities in his job role. What are your responsibilities at SP Group? Benjamin (B): I lead the talent development unit in the Human Resource department at SP. We are constantly on the lookout for people with diverse and unique skills who can contribute to the organisation’s rapid expansion locally and in the region. To build a strong and committed team, we ensure our workforce is equipped with current and future-ready capabilities, stay relevant and help groom our next generation of leaders. We invest in our staff’s professional growth, through training and development programmes. I also enjoy the role I double-hat in, as Chairman of the ReCharge Committee. Our team organises a range of activities to enhance and enrich staff well-being, such as sports, recreation, wellness and even our company’s Family Day! Ariff (A): I am part of the Gas Operations team that renews gas pipes for residential and commercial projects to ensure reliable gas supply for customers’ daily needs. We work closely with authorities and contractors, often completing projects within a tight timeline. An example would be a tunnelling project where we had to use a special digging machine at 30 meters beneath ground level to pave the way for laying of gas pipes. A key motivator for me is knowing that what I do impacts the daily lives of people in Singapore.   What’s one memorable work experience you’ve had? B: During the Covid-19 pandemic I was touched to witness the selflessness of our colleagues. They continued to carry out their work and endure long hours in hot protective gear to ensure critical services continue to be made available. I developed a newfound respect for our colleagues working on power grid services! Muhammad Ariff Bin Ramli (in yellow outfit), with contractors working on commissioning works during the pandemic. A: When most people could work from home during the pandemic to keep safe, our team and the contractors continued to expedite urgent gas renewal works. This was a particularly challenging as the daily rise in infection cases affected the number of workers available for work. Looking back, I am so proud we managed to push through during that period. What would you say to people considering a career at SP? Benjamin Festin (third from left) with the ReCharge committee at the SP Fun Walk 2023. B: It’s an exciting time to join us as we are expanding our presence in Singapore and the region. If you’re looking for a role that allows you to play a part in securing Singapore’s energy future, consider SP! We also play an active role in social and community service, with outreach programmes growing from strength to strength catering to seniors, kids and youth, that YOU can be part of. Ariff: We are always encouraged to upgrade ourselves with easy access to a variety of courses to prepare us for future challenges and demands. The team spirit is also high. It’s like working in a big family where we always have each other’s back! Find out more about our career opportunities here: spgrp.sg/3sbjyJ6 TAGS PEOPLE OF SPSUSTAINABILITYRELIABILITY YOU MIGHT BE INTERESTED TO READ Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Mentor gives out tough assignments to sharpen skills of next generation With nearly four decades of experience under his belt, Chua Khim Mong believes tough assignments can help his mentees stretch their capabilities and grow in their careers. Category: Reliability Careershttps://www.spgroup.com.sg/about-us/careers OverviewScholarship & InternshipsMeet Our PeopleContact Us Careers Empowering Talent Fuel your passion in engineering. Join us and take pride in upholding Singapore's world-class network and drive sustainable energy solutions. We are looking for talent with the passion and agility to strive for high quality performance and develop cutting-edge innovative solutions for our customers in Singapore and the region. View Job Opportunities For a dynamic career in the energy industry click the appropriate hyperlink to view the available job opportunities. Administrative Positions Assistant Engineer/Technical Positions Corporate Function Positions Digital/Info Technology Positions Engineer Positions Scholarship Watch Our People at Work Watch how our people lead transformation and make their mark in their careers and fulfil their ambitions. Play Video Our Scholarship & Internship Programmes​ Harness the power of the SP scholarship Fulfil your ambition, lead transformation and make your mark in national-level initiatives and the global arena. As a scholar with SP Group, you are headed for a strong start in your engineering career. ​ Our engineers will go through a customised structured development programme varying from classroom, online and on-the-job training to accelerate the learning process. At the end of the structured training, they will be posted to key areas within SP Group, such as SP PowerGrid, Sustainable Energy Solutions or SP Services.​ We are looking for students pursuing a Diploma / Degree related to Electrical or Mechanical Engineering, with strong academic and co-curricular activities record. ​ Contact us at scholarship@spgroup.com.sg to find out more!​ Apply Online Energise your internship experience SP Internships offer a holistic experience for students with the desire to join the energy industry. Interns will be exposed to different aspects of our organisation, acquire practical skills through on-the-job training and build technical expertise by learning from dedicated mentors. We offer multidisciplinary internship roles in:​ Engineering (Electrical, Mechanical, etc.)​ Computing and Infocomm Technology (Data Analytics, Artificial Intelligence, Software Development, Information Security, etc.)​ Business (Human Resources, Finance, Marketing & Communications, etc.)​ Students from Universities, Polytechnics and Institute of Technical Education (ITE) are welcome to join our internship programme.​ Send your CV to internship@spgroup.com.sg to apply today! Meet our People Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/data-science-and-ai-deliver-efficient-energy-solutions-to-customers SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Data Science and AI Deliver Efficient Energy Solutions to Customers INNOVATION Dr Hu Yiqun, Director, SP Digital, solves energy challenges using innovative solutions. Imagine this: An Energy Brain, brimming with intelligence amassed from large volume of energy consumption data from residential households and businesses. Together with complementary data, the Energy Brain analysed the data to offer our customers with data-driven solutions. This scenario, described by Dr Hu Yiqun, Director, SP Digital, showcases a future where data science, coupled with Artificial Intelligence (AI) can improve energy services and business intelligence to customers. “Data is the new currency in our economy. Increasingly, data provides insights and information to solve real-world problems. AI is the way for machines to extract these insights and information automatically. Through the Energy Brain, we successfully helped a shipyard reduce their electricity bills by predicting its electricity load with historical data, and optimising the Energy Storage System (ESS) to deploy energy. This helps to reduce the cost of drawing energy from the grid during peak demand,” explained Dr Hu. “With machine learning, the Energy Brain can make use of data to automate the release of electricity from the batteries, charge it back up when storage runs low,” he added. Another of Dr Hu’s project involves using data science and AI to improve the operational efficiency of SP’s metering and billing processes. By applying machine learning on the retrieval of smart meter data, we can automatically analyse and predict whether a meter reading is reasonable based on customer’s profile and usage patterns. This helps to achieve productivity gains and eliminate unnecessary on-site meter investigations. Over the last 12 months, SP saved close to S$500,000 in productivity costs, and reduced S$15,000 in man-hours. These savings enabled staff to focus on more value-added tasks to better serve our customers. “Another critical function of data and AI is fault diagnosis of our grid. AI-based fault diagnosis enables greater accuracy and shorter response time in locating fault-occurring sections, components or properties. This allows us to safeguard the health of our grid network and enhances our reliability,” shared Dr Hu. The energy sector is evolving and facing digitisation at a very fast pace.  Dr Hu believes that the energy sector can play an important role to combat climate change by adjusting the way energy is being consumed. Prior to joining SP, Dr Hu’s experience spans across academia research and development, banking, payments and e-Commerce. He describes his role at SP as one that can transform a traditional business to a digital enterprise powered by data. People always matter Dr Hu maintains that despite the digital evolution being the way forward, human interpretation of insights is the conduit between data sets and achieving business outcomes. “People matter the most. My goal is to use insights to understand our customers’ needs better, pre-empt issues and fix them before they arise. This, in turn, provides greater value and better service to our customers.” — 28 April 2020 TAGS PEOPLE OF SPSP DIGITALENERGY BRAININNOVATION YOU MIGHT BE INTERESTED TO READ SP partners Pyxis to launch direct-current fast charging point for electric harbour crafts Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. Category: Innovation Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/empowering-green-capabilities Empowering Green Capabilities SUSTAINABILITY With a staff strength of over 3,700, how do the People of SP stay connected and build a collaborative culture to achieve synergistic outcomes? We speak to Satinderpal Singh, Head of Sales of SP Digital – the digital arm of SP Group – and Fong Yi Kit, Deputy Director of Sustainable Energy Solutions. They deal with the polarising “hot” and “cold” elements, but share one thing in common: empowering organisations with tools to create a low carbon, smart energy Singapore. Tell us about your role at SP Group and what a regular workday is like. Satinderpal (ST): My team deploys green energy tech solutions for commercial and industrial buildings, to enhance energy efficiency, lower cooling costs, and reduce carbon emissions. Yi Kit (YK): In my role, I help companies achieve their sustainability goals by leveraging renewable energy technologies such as solar photovoltaic (PV) solutions and Energy Storage Systems. ST: I am constantly on the go, engaging prospects and customers to understand their green goals and offer them Green Energy Tech solutions to overcome their challenges. I also keep abreast of the latest industry trends and developments and coach my team on strategic selling and customer management skills. Yi Kit: You can often find me on rooftops, not to chill and have a drink, but to design and develop the best solar PV solutions. On other days, I meet customers over coffee to discuss how best we can provide sustainable energy solutions that add value to their businesses. Beyond that, I always make time to catch up with colleagues over lunch or a game of basketball! Head of Sales of SP Digital, Satinderpal Singh (right), discussing the implementation of Green Energy Tech solutions with his colleagues. What is your most significant project to date? ST: One of the most significant projects is the upcoming Labrador Tower mixed-use development that will be launched next year. Fully equipped with our suite of in-house sustainable energy solutions, the project attained the Super Low Energy Building certification awarded by the Building and Construction Authority – the highest sustainability rating for buildings. Yi Kit: We recently installed rooftop solar PV systems at six of the properties under AIMS APAC REIT, a major industrial real estate investment trust. The project involved installing about 20,000 solar panels that will help reduce the company’s carbon emissions by 5,900 tonnes and generate 14,500 Megawatt-hours (MWh) of energy each year, enough to power more than 4,000 three-room HDB flats yearly. Deputy Director of Sustainable Energy Solutions, Fong Yi Kit, pursued his Masters in Renewable Energy in the UK, sponsored by SP Group. Describe in one sentence your deepest impression about SP your company. ST: A vibrant and energetic team with a can-do mindset and a thirst for knowledge.  Yi Kit: Strong focus on engineering excellence with safety as our highest priority, and camaraderie as second nature among our people. What would you say to fresh graduates or mid-career switchers looking to join the energy industry? Satinderpal: This is an extremely exciting phase for the energy industry as it plays an eminent role in the energy transition towards cleaner and greener sources.  I encourage our younger generation to sign up and join what we do! Yi Kit: A sustainable energy future is no longer an ambition. It is a future we need to make a reality. Take the leap and you will reap what you sow. Find out more about our career opportunities here: spgrp.sg/3StEp4R TAGS PEOPLE OF SP YOU MIGHT BE INTERESTED TO READ SP to design, build and operate a district cooling and heating system for the new international sports park city in Chengdu, China SP partners Capitaland to deploy distributed district cooling network at the new Geneo life sciences and innovation cluster at Singapore Science Park SP invests and builds 90-megawatt aquavoltaic farm in Shandong China Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain 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Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/data-science-and-ai-deliver-efficient-energy-solutions-to-customers SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Data Science and AI Deliver Efficient Energy Solutions to Customers INNOVATION Dr Hu Yiqun, Director, SP Digital, solves energy challenges using innovative solutions. Imagine this: An Energy Brain, brimming with intelligence amassed from large volume of energy consumption data from residential households and businesses. Together with complementary data, the Energy Brain analysed the data to offer our customers with data-driven solutions. This scenario, described by Dr Hu Yiqun, Director, SP Digital, showcases a future where data science, coupled with Artificial Intelligence (AI) can improve energy services and business intelligence to customers. “Data is the new currency in our economy. Increasingly, data provides insights and information to solve real-world problems. AI is the way for machines to extract these insights and information automatically. Through the Energy Brain, we successfully helped a shipyard reduce their electricity bills by predicting its electricity load with historical data, and optimising the Energy Storage System (ESS) to deploy energy. This helps to reduce the cost of drawing energy from the grid during peak demand,” explained Dr Hu. “With machine learning, the Energy Brain can make use of data to automate the release of electricity from the batteries, charge it back up when storage runs low,” he added. Another of Dr Hu’s project involves using data science and AI to improve the operational efficiency of SP’s metering and billing processes. By applying machine learning on the retrieval of smart meter data, we can automatically analyse and predict whether a meter reading is reasonable based on customer’s profile and usage patterns. This helps to achieve productivity gains and eliminate unnecessary on-site meter investigations. Over the last 12 months, SP saved close to S$500,000 in productivity costs, and reduced S$15,000 in man-hours. These savings enabled staff to focus on more value-added tasks to better serve our customers. “Another critical function of data and AI is fault diagnosis of our grid. AI-based fault diagnosis enables greater accuracy and shorter response time in locating fault-occurring sections, components or properties. This allows us to safeguard the health of our grid network and enhances our reliability,” shared Dr Hu. The energy sector is evolving and facing digitisation at a very fast pace.  Dr Hu believes that the energy sector can play an important role to combat climate change by adjusting the way energy is being consumed. Prior to joining SP, Dr Hu’s experience spans across academia research and development, banking, payments and e-Commerce. He describes his role at SP as one that can transform a traditional business to a digital enterprise powered by data. People always matter Dr Hu maintains that despite the digital evolution being the way forward, human interpretation of insights is the conduit between data sets and achieving business outcomes. “People matter the most. My goal is to use insights to understand our customers’ needs better, pre-empt issues and fix them before they arise. This, in turn, provides greater value and better service to our customers.” — 28 April 2020

Search Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/calculate-your-carbon-footprint--here-s-why-it-matters SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Calculate Your Carbon Footprint, Here’s Why it Matters SUSTAINABILITY Countries are experiencing cleaner skies due to slowdown in air travel during COVID-19. The COVID-19 pandemic has brought air travel almost to a halt since the start of this year. As countries begin to ease air travel restrictions, many local residents may be looking forward to a much-needed getaway to their favourite vacation spots. According to a Guardian article in 2019, a long-haul flight emits more carbon emissions than the total emissions produced in a year by the citizens of some countries[1]. Besides air travel, there has been a huge surge in single-use plastics. Based on a TODAY Online report, an extra 1,334 tonnes of plastic waste was generated from takeaway and delivery meals in Singapore, during the Circuit Breaker period[2]. This is equivalent to the weight of 92 double-decker buses! Of all the plastic waste generated last year, ninety-six per cent was incinerated[3]. Around 3 per cent of our total greenhouse gas emissions were generated from the waste incineration process in Singapore[4]. So, how can individuals track and reduce their carbon emissions? SP Group (SP) has developed a carbon footprint calculator, which anyone can use to track the impact of daily activities and lifestyle. My Carbon Footprint enables consumers to keep tabs on the environmental impact of their energy consumption and lifestyle choices. Called My Carbon Footprint, this new feature in the SP Utilities app enables users to calculate their carbon emissions and the results are referenced against the national average. These projections are based on local data such as food consumption, driving conditions and air travel originating from Singapore. The calculator also draws its projection from common lifestyle and spending habits in Singapore, such as purchase of clothing and footwear, recreational activities or communication, to name a few. Most importantly, the calculator provides practical tips on reducing carbon footprint. My Carbon Footprint is the latest feature in the app, which also equips users to monitor and reduce their energy consumption. The SP Utilities app can be downloaded from the Apple App Store and Google Play Store. To directly access the calculator, click here. — 27 August 2020 [1] https://www.theguardian.com/environment/ng-interactive/2019/jul/19/carbon-calculator-how-taking-one-flight-emits-as-much-as-many-people-do-in-a-year [2] https://www.todayonline.com/singapore/singapore-households-generated-additional-1334-tonnes-plastic-waste-during-circuit-breaker [3] https://www.nea.gov.sg/our-services/waste-management/waste-statistics-and-overall-recycling [4] https://www.mewr.gov.sg/news/oral-reply-by-senior-minister-of-state-for-the-environment-and-water-resources-dr-amy-khor-to-parliamentary-question-on-carbon-emissions-on-4-nov-2019     TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/calculate-your-carbon-footprint--here-s-why-it-matters SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Calculate Your Carbon Footprint, Here’s Why it Matters SUSTAINABILITY Countries are experiencing cleaner skies due to slowdown in air travel during COVID-19. The COVID-19 pandemic has brought air travel almost to a halt since the start of this year. As countries begin to ease air travel restrictions, many local residents may be looking forward to a much-needed getaway to their favourite vacation spots. According to a Guardian article in 2019, a long-haul flight emits more carbon emissions than the total emissions produced in a year by the citizens of some countries[1]. Besides air travel, there has been a huge surge in single-use plastics. Based on a TODAY Online report, an extra 1,334 tonnes of plastic waste was generated from takeaway and delivery meals in Singapore, during the Circuit Breaker period[2]. This is equivalent to the weight of 92 double-decker buses! Of all the plastic waste generated last year, ninety-six per cent was incinerated[3]. Around 3 per cent of our total greenhouse gas emissions were generated from the waste incineration process in Singapore[4]. So, how can individuals track and reduce their carbon emissions? SP Group (SP) has developed a carbon footprint calculator, which anyone can use to track the impact of daily activities and lifestyle. My Carbon Footprint enables consumers to keep tabs on the environmental impact of their energy consumption and lifestyle choices. Called My Carbon Footprint, this new feature in the SP Utilities app enables users to calculate their carbon emissions and the results are referenced against the national average. These projections are based on local data such as food consumption, driving conditions and air travel originating from Singapore. The calculator also draws its projection from common lifestyle and spending habits in Singapore, such as purchase of clothing and footwear, recreational activities or communication, to name a few. Most importantly, the calculator provides practical tips on reducing carbon footprint. My Carbon Footprint is the latest feature in the app, which also equips users to monitor and reduce their energy consumption. The SP Utilities app can be downloaded from the Apple App Store and Google Play Store. To directly access the calculator, click here. — 27 August 2020 [1] https://www.theguardian.com/environment/ng-interactive/2019/jul/19/carbon-calculator-how-taking-one-flight-emits-as-much-as-many-people-do-in-a-year [2] https://www.todayonline.com/singapore/singapore-households-generated-additional-1334-tonnes-plastic-waste-during-circuit-breaker [3] https://www.nea.gov.sg/our-services/waste-management/waste-statistics-and-overall-recycling [4] https://www.mewr.gov.sg/news/oral-reply-by-senior-minister-of-state-for-the-environment-and-water-resources-dr-amy-khor-to-parliamentary-question-on-carbon-emissions-on-4-nov-2019     TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/calculate-your-carbon-footprint--here-s-why-it-matters SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Calculate Your Carbon Footprint, Here’s Why it Matters SUSTAINABILITY Countries are experiencing cleaner skies due to slowdown in air travel during COVID-19. The COVID-19 pandemic has brought air travel almost to a halt since the start of this year. As countries begin to ease air travel restrictions, many local residents may be looking forward to a much-needed getaway to their favourite vacation spots. According to a Guardian article in 2019, a long-haul flight emits more carbon emissions than the total emissions produced in a year by the citizens of some countries[1]. Besides air travel, there has been a huge surge in single-use plastics. Based on a TODAY Online report, an extra 1,334 tonnes of plastic waste was generated from takeaway and delivery meals in Singapore, during the Circuit Breaker period[2]. This is equivalent to the weight of 92 double-decker buses! Of all the plastic waste generated last year, ninety-six per cent was incinerated[3]. Around 3 per cent of our total greenhouse gas emissions were generated from the waste incineration process in Singapore[4]. So, how can individuals track and reduce their carbon emissions? SP Group (SP) has developed a carbon footprint calculator, which anyone can use to track the impact of daily activities and lifestyle. My Carbon Footprint enables consumers to keep tabs on the environmental impact of their energy consumption and lifestyle choices. Called My Carbon Footprint, this new feature in the SP Utilities app enables users to calculate their carbon emissions and the results are referenced against the national average. These projections are based on local data such as food consumption, driving conditions and air travel originating from Singapore. The calculator also draws its projection from common lifestyle and spending habits in Singapore, such as purchase of clothing and footwear, recreational activities or communication, to name a few. Most importantly, the calculator provides practical tips on reducing carbon footprint. My Carbon Footprint is the latest feature in the app, which also equips users to monitor and reduce their energy consumption. The SP Utilities app can be downloaded from the Apple App Store and Google Play Store. To directly access the calculator, click here. — 27 August 2020 [1] https://www.theguardian.com/environment/ng-interactive/2019/jul/19/carbon-calculator-how-taking-one-flight-emits-as-much-as-many-people-do-in-a-year [2] https://www.todayonline.com/singapore/singapore-households-generated-additional-1334-tonnes-plastic-waste-during-circuit-breaker [3] https://www.nea.gov.sg/our-services/waste-management/waste-statistics-and-overall-recycling [4] https://www.mewr.gov.sg/news/oral-reply-by-senior-minister-of-state-for-the-environment-and-water-resources-dr-amy-khor-to-parliamentary-question-on-carbon-emissions-on-4-nov-2019     TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/calculate-your-carbon-footprint--here-s-why-it-matters SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Calculate Your Carbon Footprint, Here’s Why it Matters SUSTAINABILITY Countries are experiencing cleaner skies due to slowdown in air travel during COVID-19. The COVID-19 pandemic has brought air travel almost to a halt since the start of this year. As countries begin to ease air travel restrictions, many local residents may be looking forward to a much-needed getaway to their favourite vacation spots. According to a Guardian article in 2019, a long-haul flight emits more carbon emissions than the total emissions produced in a year by the citizens of some countries[1]. Besides air travel, there has been a huge surge in single-use plastics. Based on a TODAY Online report, an extra 1,334 tonnes of plastic waste was generated from takeaway and delivery meals in Singapore, during the Circuit Breaker period[2]. This is equivalent to the weight of 92 double-decker buses! Of all the plastic waste generated last year, ninety-six per cent was incinerated[3]. Around 3 per cent of our total greenhouse gas emissions were generated from the waste incineration process in Singapore[4]. So, how can individuals track and reduce their carbon emissions? SP Group (SP) has developed a carbon footprint calculator, which anyone can use to track the impact of daily activities and lifestyle. My Carbon Footprint enables consumers to keep tabs on the environmental impact of their energy consumption and lifestyle choices. Called My Carbon Footprint, this new feature in the SP Utilities app enables users to calculate their carbon emissions and the results are referenced against the national average. These projections are based on local data such as food consumption, driving conditions and air travel originating from Singapore. The calculator also draws its projection from common lifestyle and spending habits in Singapore, such as purchase of clothing and footwear, recreational activities or communication, to name a few. Most importantly, the calculator provides practical tips on reducing carbon footprint. My Carbon Footprint is the latest feature in the app, which also equips users to monitor and reduce their energy consumption. The SP Utilities app can be downloaded from the Apple App Store and Google Play Store. To directly access the calculator, click here. — 27 August 2020 [1] https://www.theguardian.com/environment/ng-interactive/2019/jul/19/carbon-calculator-how-taking-one-flight-emits-as-much-as-many-people-do-in-a-year [2] https://www.todayonline.com/singapore/singapore-households-generated-additional-1334-tonnes-plastic-waste-during-circuit-breaker [3] https://www.nea.gov.sg/our-services/waste-management/waste-statistics-and-overall-recycling [4] https://www.mewr.gov.sg/news/oral-reply-by-senior-minister-of-state-for-the-environment-and-water-resources-dr-amy-khor-to-parliamentary-question-on-carbon-emissions-on-4-nov-2019     TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/calculate-your-carbon-footprint--here-s-why-it-matters SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Calculate Your Carbon Footprint, Here’s Why it Matters SUSTAINABILITY Countries are experiencing cleaner skies due to slowdown in air travel during COVID-19. The COVID-19 pandemic has brought air travel almost to a halt since the start of this year. As countries begin to ease air travel restrictions, many local residents may be looking forward to a much-needed getaway to their favourite vacation spots. According to a Guardian article in 2019, a long-haul flight emits more carbon emissions than the total emissions produced in a year by the citizens of some countries[1]. Besides air travel, there has been a huge surge in single-use plastics. Based on a TODAY Online report, an extra 1,334 tonnes of plastic waste was generated from takeaway and delivery meals in Singapore, during the Circuit Breaker period[2]. This is equivalent to the weight of 92 double-decker buses! Of all the plastic waste generated last year, ninety-six per cent was incinerated[3]. Around 3 per cent of our total greenhouse gas emissions were generated from the waste incineration process in Singapore[4]. So, how can individuals track and reduce their carbon emissions? SP Group (SP) has developed a carbon footprint calculator, which anyone can use to track the impact of daily activities and lifestyle. My Carbon Footprint enables consumers to keep tabs on the environmental impact of their energy consumption and lifestyle choices. Called My Carbon Footprint, this new feature in the SP Utilities app enables users to calculate their carbon emissions and the results are referenced against the national average. These projections are based on local data such as food consumption, driving conditions and air travel originating from Singapore. The calculator also draws its projection from common lifestyle and spending habits in Singapore, such as purchase of clothing and footwear, recreational activities or communication, to name a few. Most importantly, the calculator provides practical tips on reducing carbon footprint. My Carbon Footprint is the latest feature in the app, which also equips users to monitor and reduce their energy consumption. The SP Utilities app can be downloaded from the Apple App Store and Google Play Store. To directly access the calculator, click here. — 27 August 2020 [1] https://www.theguardian.com/environment/ng-interactive/2019/jul/19/carbon-calculator-how-taking-one-flight-emits-as-much-as-many-people-do-in-a-year [2] https://www.todayonline.com/singapore/singapore-households-generated-additional-1334-tonnes-plastic-waste-during-circuit-breaker [3] https://www.nea.gov.sg/our-services/waste-management/waste-statistics-and-overall-recycling [4] https://www.mewr.gov.sg/news/oral-reply-by-senior-minister-of-state-for-the-environment-and-water-resources-dr-amy-khor-to-parliamentary-question-on-carbon-emissions-on-4-nov-2019     TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/going-green-while-staying-at-home-with-my-carbon-footprint SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Going Green while Staying at Home with My Carbon Footprint SUSTAINABILITY Each of us can actively reduce the harmful effects of global warming and combat climate change. SP has launched its Carbon Footprint calculator - My Carbon Footprint, available now on the SP Utilities App.  The upgraded calculator promotes behaviour and lifestyle changes to reduce carbon emissions through greater awareness of the environmental impact from everyday habits such as transportation, use of electrical appliances and even food consumption. Designed and built in-house, My Carbon Footprint comes with additional features from the original version that was launched in December. Users can now track their emissions from not just electricity, but also from water and gas. They can also calculate the total amount of carbon emissions of their daily activities, according to their household profile, mode and duration of commute, frequency of holiday travel, as well as spending and dining habits. This is useful especially with a Singapore household consuming an average of seven per cent more electricity during the months of April to August, due to the hotter months when there is higher usage of air conditioning. With an increase of people staying at home, it also points to higher electricity and water consumption. On average, a consumer in Singapore emits more than eight tonnes of carbon emissions annually due to their lifestyle and consumption patterns. More than 400 rain trees are required to absorb this impact on the environment. What’s your carbon footprint?  Download the SP Utilities app and find out now! —  5 May 2020 TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/calculate-your-carbon-footprint--here-s-why-it-matters SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Calculate Your Carbon Footprint, Here’s Why it Matters SUSTAINABILITY Countries are experiencing cleaner skies due to slowdown in air travel during COVID-19. The COVID-19 pandemic has brought air travel almost to a halt since the start of this year. As countries begin to ease air travel restrictions, many local residents may be looking forward to a much-needed getaway to their favourite vacation spots. According to a Guardian article in 2019, a long-haul flight emits more carbon emissions than the total emissions produced in a year by the citizens of some countries[1]. Besides air travel, there has been a huge surge in single-use plastics. Based on a TODAY Online report, an extra 1,334 tonnes of plastic waste was generated from takeaway and delivery meals in Singapore, during the Circuit Breaker period[2]. This is equivalent to the weight of 92 double-decker buses! Of all the plastic waste generated last year, ninety-six per cent was incinerated[3]. Around 3 per cent of our total greenhouse gas emissions were generated from the waste incineration process in Singapore[4]. So, how can individuals track and reduce their carbon emissions? SP Group (SP) has developed a carbon footprint calculator, which anyone can use to track the impact of daily activities and lifestyle. My Carbon Footprint enables consumers to keep tabs on the environmental impact of their energy consumption and lifestyle choices. Called My Carbon Footprint, this new feature in the SP Utilities app enables users to calculate their carbon emissions and the results are referenced against the national average. These projections are based on local data such as food consumption, driving conditions and air travel originating from Singapore. The calculator also draws its projection from common lifestyle and spending habits in Singapore, such as purchase of clothing and footwear, recreational activities or communication, to name a few. Most importantly, the calculator provides practical tips on reducing carbon footprint. My Carbon Footprint is the latest feature in the app, which also equips users to monitor and reduce their energy consumption. The SP Utilities app can be downloaded from the Apple App Store and Google Play Store. To directly access the calculator, click here. — 27 August 2020 [1] https://www.theguardian.com/environment/ng-interactive/2019/jul/19/carbon-calculator-how-taking-one-flight-emits-as-much-as-many-people-do-in-a-year [2] https://www.todayonline.com/singapore/singapore-households-generated-additional-1334-tonnes-plastic-waste-during-circuit-breaker [3] https://www.nea.gov.sg/our-services/waste-management/waste-statistics-and-overall-recycling [4] https://www.mewr.gov.sg/news/oral-reply-by-senior-minister-of-state-for-the-environment-and-water-resources-dr-amy-khor-to-parliamentary-question-on-carbon-emissions-on-4-nov-2019     TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/going-green-while-staying-at-home-with-my-carbon-footprint SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Going Green while Staying at Home with My Carbon Footprint SUSTAINABILITY Each of us can actively reduce the harmful effects of global warming and combat climate change. SP has launched its Carbon Footprint calculator - My Carbon Footprint, available now on the SP Utilities App.  The upgraded calculator promotes behaviour and lifestyle changes to reduce carbon emissions through greater awareness of the environmental impact from everyday habits such as transportation, use of electrical appliances and even food consumption. Designed and built in-house, My Carbon Footprint comes with additional features from the original version that was launched in December. Users can now track their emissions from not just electricity, but also from water and gas. They can also calculate the total amount of carbon emissions of their daily activities, according to their household profile, mode and duration of commute, frequency of holiday travel, as well as spending and dining habits. This is useful especially with a Singapore household consuming an average of seven per cent more electricity during the months of April to August, due to the hotter months when there is higher usage of air conditioning. With an increase of people staying at home, it also points to higher electricity and water consumption. On average, a consumer in Singapore emits more than eight tonnes of carbon emissions annually due to their lifestyle and consumption patterns. More than 400 rain trees are required to absorb this impact on the environment. What’s your carbon footprint?  Download the SP Utilities app and find out now! —  5 May 2020 TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/calculate-your-carbon-footprint--here-s-why-it-matters SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Calculate Your Carbon Footprint, Here’s Why it Matters SUSTAINABILITY Countries are experiencing cleaner skies due to slowdown in air travel during COVID-19. The COVID-19 pandemic has brought air travel almost to a halt since the start of this year. As countries begin to ease air travel restrictions, many local residents may be looking forward to a much-needed getaway to their favourite vacation spots. According to a Guardian article in 2019, a long-haul flight emits more carbon emissions than the total emissions produced in a year by the citizens of some countries[1]. Besides air travel, there has been a huge surge in single-use plastics. Based on a TODAY Online report, an extra 1,334 tonnes of plastic waste was generated from takeaway and delivery meals in Singapore, during the Circuit Breaker period[2]. This is equivalent to the weight of 92 double-decker buses! Of all the plastic waste generated last year, ninety-six per cent was incinerated[3]. Around 3 per cent of our total greenhouse gas emissions were generated from the waste incineration process in Singapore[4]. So, how can individuals track and reduce their carbon emissions? SP Group (SP) has developed a carbon footprint calculator, which anyone can use to track the impact of daily activities and lifestyle. My Carbon Footprint enables consumers to keep tabs on the environmental impact of their energy consumption and lifestyle choices. Called My Carbon Footprint, this new feature in the SP Utilities app enables users to calculate their carbon emissions and the results are referenced against the national average. These projections are based on local data such as food consumption, driving conditions and air travel originating from Singapore. The calculator also draws its projection from common lifestyle and spending habits in Singapore, such as purchase of clothing and footwear, recreational activities or communication, to name a few. Most importantly, the calculator provides practical tips on reducing carbon footprint. My Carbon Footprint is the latest feature in the app, which also equips users to monitor and reduce their energy consumption. The SP Utilities app can be downloaded from the Apple App Store and Google Play Store. To directly access the calculator, click here. — 27 August 2020 [1] https://www.theguardian.com/environment/ng-interactive/2019/jul/19/carbon-calculator-how-taking-one-flight-emits-as-much-as-many-people-do-in-a-year [2] https://www.todayonline.com/singapore/singapore-households-generated-additional-1334-tonnes-plastic-waste-during-circuit-breaker [3] https://www.nea.gov.sg/our-services/waste-management/waste-statistics-and-overall-recycling [4] https://www.mewr.gov.sg/news/oral-reply-by-senior-minister-of-state-for-the-environment-and-water-resources-dr-amy-khor-to-parliamentary-question-on-carbon-emissions-on-4-nov-2019     TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/going-green-while-staying-at-home-with-my-carbon-footprint SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Going Green while Staying at Home with My Carbon Footprint SUSTAINABILITY Each of us can actively reduce the harmful effects of global warming and combat climate change. SP has launched its Carbon Footprint calculator - My Carbon Footprint, available now on the SP Utilities App.  The upgraded calculator promotes behaviour and lifestyle changes to reduce carbon emissions through greater awareness of the environmental impact from everyday habits such as transportation, use of electrical appliances and even food consumption. Designed and built in-house, My Carbon Footprint comes with additional features from the original version that was launched in December. Users can now track their emissions from not just electricity, but also from water and gas. They can also calculate the total amount of carbon emissions of their daily activities, according to their household profile, mode and duration of commute, frequency of holiday travel, as well as spending and dining habits. This is useful especially with a Singapore household consuming an average of seven per cent more electricity during the months of April to August, due to the hotter months when there is higher usage of air conditioning. With an increase of people staying at home, it also points to higher electricity and water consumption. On average, a consumer in Singapore emits more than eight tonnes of carbon emissions annually due to their lifestyle and consumption patterns. More than 400 rain trees are required to absorb this impact on the environment. What’s your carbon footprint?  Download the SP Utilities app and find out now! —  5 May 2020 TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/calculate-your-carbon-footprint--here-s-why-it-matters SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Calculate Your Carbon Footprint, Here’s Why it Matters SUSTAINABILITY Countries are experiencing cleaner skies due to slowdown in air travel during COVID-19. The COVID-19 pandemic has brought air travel almost to a halt since the start of this year. As countries begin to ease air travel restrictions, many local residents may be looking forward to a much-needed getaway to their favourite vacation spots. According to a Guardian article in 2019, a long-haul flight emits more carbon emissions than the total emissions produced in a year by the citizens of some countries[1]. Besides air travel, there has been a huge surge in single-use plastics. Based on a TODAY Online report, an extra 1,334 tonnes of plastic waste was generated from takeaway and delivery meals in Singapore, during the Circuit Breaker period[2]. This is equivalent to the weight of 92 double-decker buses! Of all the plastic waste generated last year, ninety-six per cent was incinerated[3]. Around 3 per cent of our total greenhouse gas emissions were generated from the waste incineration process in Singapore[4]. So, how can individuals track and reduce their carbon emissions? SP Group (SP) has developed a carbon footprint calculator, which anyone can use to track the impact of daily activities and lifestyle. My Carbon Footprint enables consumers to keep tabs on the environmental impact of their energy consumption and lifestyle choices. Called My Carbon Footprint, this new feature in the SP Utilities app enables users to calculate their carbon emissions and the results are referenced against the national average. These projections are based on local data such as food consumption, driving conditions and air travel originating from Singapore. The calculator also draws its projection from common lifestyle and spending habits in Singapore, such as purchase of clothing and footwear, recreational activities or communication, to name a few. Most importantly, the calculator provides practical tips on reducing carbon footprint. My Carbon Footprint is the latest feature in the app, which also equips users to monitor and reduce their energy consumption. The SP Utilities app can be downloaded from the Apple App Store and Google Play Store. To directly access the calculator, click here. — 27 August 2020 [1] https://www.theguardian.com/environment/ng-interactive/2019/jul/19/carbon-calculator-how-taking-one-flight-emits-as-much-as-many-people-do-in-a-year [2] https://www.todayonline.com/singapore/singapore-households-generated-additional-1334-tonnes-plastic-waste-during-circuit-breaker [3] https://www.nea.gov.sg/our-services/waste-management/waste-statistics-and-overall-recycling [4] https://www.mewr.gov.sg/news/oral-reply-by-senior-minister-of-state-for-the-environment-and-water-resources-dr-amy-khor-to-parliamentary-question-on-carbon-emissions-on-4-nov-2019     TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/going-green-while-staying-at-home-with-my-carbon-footprint SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Going Green while Staying at Home with My Carbon Footprint SUSTAINABILITY Each of us can actively reduce the harmful effects of global warming and combat climate change. SP has launched its Carbon Footprint calculator - My Carbon Footprint, available now on the SP Utilities App.  The upgraded calculator promotes behaviour and lifestyle changes to reduce carbon emissions through greater awareness of the environmental impact from everyday habits such as transportation, use of electrical appliances and even food consumption. Designed and built in-house, My Carbon Footprint comes with additional features from the original version that was launched in December. Users can now track their emissions from not just electricity, but also from water and gas. They can also calculate the total amount of carbon emissions of their daily activities, according to their household profile, mode and duration of commute, frequency of holiday travel, as well as spending and dining habits. This is useful especially with a Singapore household consuming an average of seven per cent more electricity during the months of April to August, due to the hotter months when there is higher usage of air conditioning. With an increase of people staying at home, it also points to higher electricity and water consumption. On average, a consumer in Singapore emits more than eight tonnes of carbon emissions annually due to their lifestyle and consumption patterns. More than 400 rain trees are required to absorb this impact on the environment. What’s your carbon footprint?  Download the SP Utilities app and find out now! —  5 May 2020 TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/calculate-your-carbon-footprint--here-s-why-it-matters SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Calculate Your Carbon Footprint, Here’s Why it Matters SUSTAINABILITY Countries are experiencing cleaner skies due to slowdown in air travel during COVID-19. The COVID-19 pandemic has brought air travel almost to a halt since the start of this year. As countries begin to ease air travel restrictions, many local residents may be looking forward to a much-needed getaway to their favourite vacation spots. According to a Guardian article in 2019, a long-haul flight emits more carbon emissions than the total emissions produced in a year by the citizens of some countries[1]. Besides air travel, there has been a huge surge in single-use plastics. Based on a TODAY Online report, an extra 1,334 tonnes of plastic waste was generated from takeaway and delivery meals in Singapore, during the Circuit Breaker period[2]. This is equivalent to the weight of 92 double-decker buses! Of all the plastic waste generated last year, ninety-six per cent was incinerated[3]. Around 3 per cent of our total greenhouse gas emissions were generated from the waste incineration process in Singapore[4]. So, how can individuals track and reduce their carbon emissions? SP Group (SP) has developed a carbon footprint calculator, which anyone can use to track the impact of daily activities and lifestyle. My Carbon Footprint enables consumers to keep tabs on the environmental impact of their energy consumption and lifestyle choices. Called My Carbon Footprint, this new feature in the SP Utilities app enables users to calculate their carbon emissions and the results are referenced against the national average. These projections are based on local data such as food consumption, driving conditions and air travel originating from Singapore. The calculator also draws its projection from common lifestyle and spending habits in Singapore, such as purchase of clothing and footwear, recreational activities or communication, to name a few. Most importantly, the calculator provides practical tips on reducing carbon footprint. My Carbon Footprint is the latest feature in the app, which also equips users to monitor and reduce their energy consumption. The SP Utilities app can be downloaded from the Apple App Store and Google Play Store. To directly access the calculator, click here. — 27 August 2020 [1] https://www.theguardian.com/environment/ng-interactive/2019/jul/19/carbon-calculator-how-taking-one-flight-emits-as-much-as-many-people-do-in-a-year [2] https://www.todayonline.com/singapore/singapore-households-generated-additional-1334-tonnes-plastic-waste-during-circuit-breaker [3] https://www.nea.gov.sg/our-services/waste-management/waste-statistics-and-overall-recycling [4] https://www.mewr.gov.sg/news/oral-reply-by-senior-minister-of-state-for-the-environment-and-water-resources-dr-amy-khor-to-parliamentary-question-on-carbon-emissions-on-4-nov-2019     TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/calculate-your-carbon-footprint--here-s-why-it-matters SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Calculate Your Carbon Footprint, Here’s Why it Matters SUSTAINABILITY Countries are experiencing cleaner skies due to slowdown in air travel during COVID-19. The COVID-19 pandemic has brought air travel almost to a halt since the start of this year. As countries begin to ease air travel restrictions, many local residents may be looking forward to a much-needed getaway to their favourite vacation spots. According to a Guardian article in 2019, a long-haul flight emits more carbon emissions than the total emissions produced in a year by the citizens of some countries[1]. Besides air travel, there has been a huge surge in single-use plastics. Based on a TODAY Online report, an extra 1,334 tonnes of plastic waste was generated from takeaway and delivery meals in Singapore, during the Circuit Breaker period[2]. This is equivalent to the weight of 92 double-decker buses! Of all the plastic waste generated last year, ninety-six per cent was incinerated[3]. Around 3 per cent of our total greenhouse gas emissions were generated from the waste incineration process in Singapore[4]. So, how can individuals track and reduce their carbon emissions? SP Group (SP) has developed a carbon footprint calculator, which anyone can use to track the impact of daily activities and lifestyle. My Carbon Footprint enables consumers to keep tabs on the environmental impact of their energy consumption and lifestyle choices. Called My Carbon Footprint, this new feature in the SP Utilities app enables users to calculate their carbon emissions and the results are referenced against the national average. These projections are based on local data such as food consumption, driving conditions and air travel originating from Singapore. The calculator also draws its projection from common lifestyle and spending habits in Singapore, such as purchase of clothing and footwear, recreational activities or communication, to name a few. Most importantly, the calculator provides practical tips on reducing carbon footprint. My Carbon Footprint is the latest feature in the app, which also equips users to monitor and reduce their energy consumption. The SP Utilities app can be downloaded from the Apple App Store and Google Play Store. To directly access the calculator, click here. — 27 August 2020 [1] https://www.theguardian.com/environment/ng-interactive/2019/jul/19/carbon-calculator-how-taking-one-flight-emits-as-much-as-many-people-do-in-a-year [2] https://www.todayonline.com/singapore/singapore-households-generated-additional-1334-tonnes-plastic-waste-during-circuit-breaker [3] https://www.nea.gov.sg/our-services/waste-management/waste-statistics-and-overall-recycling [4] https://www.mewr.gov.sg/news/oral-reply-by-senior-minister-of-state-for-the-environment-and-water-resources-dr-amy-khor-to-parliamentary-question-on-carbon-emissions-on-4-nov-2019     TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/calculate-your-carbon-footprint--here-s-why-it-matters SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Calculate Your Carbon Footprint, Here’s Why it Matters SUSTAINABILITY Countries are experiencing cleaner skies due to slowdown in air travel during COVID-19. The COVID-19 pandemic has brought air travel almost to a halt since the start of this year. As countries begin to ease air travel restrictions, many local residents may be looking forward to a much-needed getaway to their favourite vacation spots. According to a Guardian article in 2019, a long-haul flight emits more carbon emissions than the total emissions produced in a year by the citizens of some countries[1]. Besides air travel, there has been a huge surge in single-use plastics. Based on a TODAY Online report, an extra 1,334 tonnes of plastic waste was generated from takeaway and delivery meals in Singapore, during the Circuit Breaker period[2]. This is equivalent to the weight of 92 double-decker buses! Of all the plastic waste generated last year, ninety-six per cent was incinerated[3]. Around 3 per cent of our total greenhouse gas emissions were generated from the waste incineration process in Singapore[4]. So, how can individuals track and reduce their carbon emissions? SP Group (SP) has developed a carbon footprint calculator, which anyone can use to track the impact of daily activities and lifestyle. My Carbon Footprint enables consumers to keep tabs on the environmental impact of their energy consumption and lifestyle choices. Called My Carbon Footprint, this new feature in the SP Utilities app enables users to calculate their carbon emissions and the results are referenced against the national average. These projections are based on local data such as food consumption, driving conditions and air travel originating from Singapore. The calculator also draws its projection from common lifestyle and spending habits in Singapore, such as purchase of clothing and footwear, recreational activities or communication, to name a few. Most importantly, the calculator provides practical tips on reducing carbon footprint. My Carbon Footprint is the latest feature in the app, which also equips users to monitor and reduce their energy consumption. The SP Utilities app can be downloaded from the Apple App Store and Google Play Store. To directly access the calculator, click here. — 27 August 2020 [1] https://www.theguardian.com/environment/ng-interactive/2019/jul/19/carbon-calculator-how-taking-one-flight-emits-as-much-as-many-people-do-in-a-year [2] https://www.todayonline.com/singapore/singapore-households-generated-additional-1334-tonnes-plastic-waste-during-circuit-breaker [3] https://www.nea.gov.sg/our-services/waste-management/waste-statistics-and-overall-recycling [4] https://www.mewr.gov.sg/news/oral-reply-by-senior-minister-of-state-for-the-environment-and-water-resources-dr-amy-khor-to-parliamentary-question-on-carbon-emissions-on-4-nov-2019     TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/calculate-your-carbon-footprint--here-s-why-it-matters SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Calculate Your Carbon Footprint, Here’s Why it Matters SUSTAINABILITY Countries are experiencing cleaner skies due to slowdown in air travel during COVID-19. The COVID-19 pandemic has brought air travel almost to a halt since the start of this year. As countries begin to ease air travel restrictions, many local residents may be looking forward to a much-needed getaway to their favourite vacation spots. According to a Guardian article in 2019, a long-haul flight emits more carbon emissions than the total emissions produced in a year by the citizens of some countries[1]. Besides air travel, there has been a huge surge in single-use plastics. Based on a TODAY Online report, an extra 1,334 tonnes of plastic waste was generated from takeaway and delivery meals in Singapore, during the Circuit Breaker period[2]. This is equivalent to the weight of 92 double-decker buses! Of all the plastic waste generated last year, ninety-six per cent was incinerated[3]. Around 3 per cent of our total greenhouse gas emissions were generated from the waste incineration process in Singapore[4]. So, how can individuals track and reduce their carbon emissions? SP Group (SP) has developed a carbon footprint calculator, which anyone can use to track the impact of daily activities and lifestyle. My Carbon Footprint enables consumers to keep tabs on the environmental impact of their energy consumption and lifestyle choices. Called My Carbon Footprint, this new feature in the SP Utilities app enables users to calculate their carbon emissions and the results are referenced against the national average. These projections are based on local data such as food consumption, driving conditions and air travel originating from Singapore. The calculator also draws its projection from common lifestyle and spending habits in Singapore, such as purchase of clothing and footwear, recreational activities or communication, to name a few. Most importantly, the calculator provides practical tips on reducing carbon footprint. My Carbon Footprint is the latest feature in the app, which also equips users to monitor and reduce their energy consumption. The SP Utilities app can be downloaded from the Apple App Store and Google Play Store. To directly access the calculator, click here. — 27 August 2020 [1] https://www.theguardian.com/environment/ng-interactive/2019/jul/19/carbon-calculator-how-taking-one-flight-emits-as-much-as-many-people-do-in-a-year [2] https://www.todayonline.com/singapore/singapore-households-generated-additional-1334-tonnes-plastic-waste-during-circuit-breaker [3] https://www.nea.gov.sg/our-services/waste-management/waste-statistics-and-overall-recycling [4] https://www.mewr.gov.sg/news/oral-reply-by-senior-minister-of-state-for-the-environment-and-water-resources-dr-amy-khor-to-parliamentary-question-on-carbon-emissions-on-4-nov-2019     TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/going-green-while-staying-at-home-with-my-carbon-footprint SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Going Green while Staying at Home with My Carbon Footprint SUSTAINABILITY Each of us can actively reduce the harmful effects of global warming and combat climate change. SP has launched its Carbon Footprint calculator - My Carbon Footprint, available now on the SP Utilities App.  The upgraded calculator promotes behaviour and lifestyle changes to reduce carbon emissions through greater awareness of the environmental impact from everyday habits such as transportation, use of electrical appliances and even food consumption. Designed and built in-house, My Carbon Footprint comes with additional features from the original version that was launched in December. Users can now track their emissions from not just electricity, but also from water and gas. They can also calculate the total amount of carbon emissions of their daily activities, according to their household profile, mode and duration of commute, frequency of holiday travel, as well as spending and dining habits. This is useful especially with a Singapore household consuming an average of seven per cent more electricity during the months of April to August, due to the hotter months when there is higher usage of air conditioning. With an increase of people staying at home, it also points to higher electricity and water consumption. On average, a consumer in Singapore emits more than eight tonnes of carbon emissions annually due to their lifestyle and consumption patterns. More than 400 rain trees are required to absorb this impact on the environment. What’s your carbon footprint?  Download the SP Utilities app and find out now! —  5 May 2020 TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/calculate-your-carbon-footprint--here-s-why-it-matters SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Calculate Your Carbon Footprint, Here’s Why it Matters SUSTAINABILITY Countries are experiencing cleaner skies due to slowdown in air travel during COVID-19. The COVID-19 pandemic has brought air travel almost to a halt since the start of this year. As countries begin to ease air travel restrictions, many local residents may be looking forward to a much-needed getaway to their favourite vacation spots. According to a Guardian article in 2019, a long-haul flight emits more carbon emissions than the total emissions produced in a year by the citizens of some countries[1]. Besides air travel, there has been a huge surge in single-use plastics. Based on a TODAY Online report, an extra 1,334 tonnes of plastic waste was generated from takeaway and delivery meals in Singapore, during the Circuit Breaker period[2]. This is equivalent to the weight of 92 double-decker buses! Of all the plastic waste generated last year, ninety-six per cent was incinerated[3]. Around 3 per cent of our total greenhouse gas emissions were generated from the waste incineration process in Singapore[4]. So, how can individuals track and reduce their carbon emissions? SP Group (SP) has developed a carbon footprint calculator, which anyone can use to track the impact of daily activities and lifestyle. My Carbon Footprint enables consumers to keep tabs on the environmental impact of their energy consumption and lifestyle choices. Called My Carbon Footprint, this new feature in the SP Utilities app enables users to calculate their carbon emissions and the results are referenced against the national average. These projections are based on local data such as food consumption, driving conditions and air travel originating from Singapore. The calculator also draws its projection from common lifestyle and spending habits in Singapore, such as purchase of clothing and footwear, recreational activities or communication, to name a few. Most importantly, the calculator provides practical tips on reducing carbon footprint. My Carbon Footprint is the latest feature in the app, which also equips users to monitor and reduce their energy consumption. The SP Utilities app can be downloaded from the Apple App Store and Google Play Store. To directly access the calculator, click here. — 27 August 2020 [1] https://www.theguardian.com/environment/ng-interactive/2019/jul/19/carbon-calculator-how-taking-one-flight-emits-as-much-as-many-people-do-in-a-year [2] https://www.todayonline.com/singapore/singapore-households-generated-additional-1334-tonnes-plastic-waste-during-circuit-breaker [3] https://www.nea.gov.sg/our-services/waste-management/waste-statistics-and-overall-recycling [4] https://www.mewr.gov.sg/news/oral-reply-by-senior-minister-of-state-for-the-environment-and-water-resources-dr-amy-khor-to-parliamentary-question-on-carbon-emissions-on-4-nov-2019     TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/going-green-while-staying-at-home-with-my-carbon-footprint SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Going Green while Staying at Home with My Carbon Footprint SUSTAINABILITY Each of us can actively reduce the harmful effects of global warming and combat climate change. SP has launched its Carbon Footprint calculator - My Carbon Footprint, available now on the SP Utilities App.  The upgraded calculator promotes behaviour and lifestyle changes to reduce carbon emissions through greater awareness of the environmental impact from everyday habits such as transportation, use of electrical appliances and even food consumption. Designed and built in-house, My Carbon Footprint comes with additional features from the original version that was launched in December. Users can now track their emissions from not just electricity, but also from water and gas. They can also calculate the total amount of carbon emissions of their daily activities, according to their household profile, mode and duration of commute, frequency of holiday travel, as well as spending and dining habits. This is useful especially with a Singapore household consuming an average of seven per cent more electricity during the months of April to August, due to the hotter months when there is higher usage of air conditioning. With an increase of people staying at home, it also points to higher electricity and water consumption. On average, a consumer in Singapore emits more than eight tonnes of carbon emissions annually due to their lifestyle and consumption patterns. More than 400 rain trees are required to absorb this impact on the environment. What’s your carbon footprint?  Download the SP Utilities app and find out now! —  5 May 2020 TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/calculate-your-carbon-footprint--here-s-why-it-matters SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Calculate Your Carbon Footprint, Here’s Why it Matters SUSTAINABILITY Countries are experiencing cleaner skies due to slowdown in air travel during COVID-19. The COVID-19 pandemic has brought air travel almost to a halt since the start of this year. As countries begin to ease air travel restrictions, many local residents may be looking forward to a much-needed getaway to their favourite vacation spots. According to a Guardian article in 2019, a long-haul flight emits more carbon emissions than the total emissions produced in a year by the citizens of some countries[1]. Besides air travel, there has been a huge surge in single-use plastics. Based on a TODAY Online report, an extra 1,334 tonnes of plastic waste was generated from takeaway and delivery meals in Singapore, during the Circuit Breaker period[2]. This is equivalent to the weight of 92 double-decker buses! Of all the plastic waste generated last year, ninety-six per cent was incinerated[3]. Around 3 per cent of our total greenhouse gas emissions were generated from the waste incineration process in Singapore[4]. So, how can individuals track and reduce their carbon emissions? SP Group (SP) has developed a carbon footprint calculator, which anyone can use to track the impact of daily activities and lifestyle. My Carbon Footprint enables consumers to keep tabs on the environmental impact of their energy consumption and lifestyle choices. Called My Carbon Footprint, this new feature in the SP Utilities app enables users to calculate their carbon emissions and the results are referenced against the national average. These projections are based on local data such as food consumption, driving conditions and air travel originating from Singapore. The calculator also draws its projection from common lifestyle and spending habits in Singapore, such as purchase of clothing and footwear, recreational activities or communication, to name a few. Most importantly, the calculator provides practical tips on reducing carbon footprint. My Carbon Footprint is the latest feature in the app, which also equips users to monitor and reduce their energy consumption. The SP Utilities app can be downloaded from the Apple App Store and Google Play Store. To directly access the calculator, click here. — 27 August 2020 [1] https://www.theguardian.com/environment/ng-interactive/2019/jul/19/carbon-calculator-how-taking-one-flight-emits-as-much-as-many-people-do-in-a-year [2] https://www.todayonline.com/singapore/singapore-households-generated-additional-1334-tonnes-plastic-waste-during-circuit-breaker [3] https://www.nea.gov.sg/our-services/waste-management/waste-statistics-and-overall-recycling [4] https://www.mewr.gov.sg/news/oral-reply-by-senior-minister-of-state-for-the-environment-and-water-resources-dr-amy-khor-to-parliamentary-question-on-carbon-emissions-on-4-nov-2019     TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/calculate-your-carbon-footprint--here-s-why-it-matters SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Calculate Your Carbon Footprint, Here’s Why it Matters SUSTAINABILITY Countries are experiencing cleaner skies due to slowdown in air travel during COVID-19. The COVID-19 pandemic has brought air travel almost to a halt since the start of this year. As countries begin to ease air travel restrictions, many local residents may be looking forward to a much-needed getaway to their favourite vacation spots. According to a Guardian article in 2019, a long-haul flight emits more carbon emissions than the total emissions produced in a year by the citizens of some countries[1]. Besides air travel, there has been a huge surge in single-use plastics. Based on a TODAY Online report, an extra 1,334 tonnes of plastic waste was generated from takeaway and delivery meals in Singapore, during the Circuit Breaker period[2]. This is equivalent to the weight of 92 double-decker buses! Of all the plastic waste generated last year, ninety-six per cent was incinerated[3]. Around 3 per cent of our total greenhouse gas emissions were generated from the waste incineration process in Singapore[4]. So, how can individuals track and reduce their carbon emissions? SP Group (SP) has developed a carbon footprint calculator, which anyone can use to track the impact of daily activities and lifestyle. My Carbon Footprint enables consumers to keep tabs on the environmental impact of their energy consumption and lifestyle choices. Called My Carbon Footprint, this new feature in the SP Utilities app enables users to calculate their carbon emissions and the results are referenced against the national average. These projections are based on local data such as food consumption, driving conditions and air travel originating from Singapore. The calculator also draws its projection from common lifestyle and spending habits in Singapore, such as purchase of clothing and footwear, recreational activities or communication, to name a few. Most importantly, the calculator provides practical tips on reducing carbon footprint. My Carbon Footprint is the latest feature in the app, which also equips users to monitor and reduce their energy consumption. The SP Utilities app can be downloaded from the Apple App Store and Google Play Store. To directly access the calculator, click here. — 27 August 2020 [1] https://www.theguardian.com/environment/ng-interactive/2019/jul/19/carbon-calculator-how-taking-one-flight-emits-as-much-as-many-people-do-in-a-year [2] https://www.todayonline.com/singapore/singapore-households-generated-additional-1334-tonnes-plastic-waste-during-circuit-breaker [3] https://www.nea.gov.sg/our-services/waste-management/waste-statistics-and-overall-recycling [4] https://www.mewr.gov.sg/news/oral-reply-by-senior-minister-of-state-for-the-environment-and-water-resources-dr-amy-khor-to-parliamentary-question-on-carbon-emissions-on-4-nov-2019     TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/going-green-while-staying-at-home-with-my-carbon-footprint SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Going Green while Staying at Home with My Carbon Footprint SUSTAINABILITY Each of us can actively reduce the harmful effects of global warming and combat climate change. SP has launched its Carbon Footprint calculator - My Carbon Footprint, available now on the SP Utilities App.  The upgraded calculator promotes behaviour and lifestyle changes to reduce carbon emissions through greater awareness of the environmental impact from everyday habits such as transportation, use of electrical appliances and even food consumption. Designed and built in-house, My Carbon Footprint comes with additional features from the original version that was launched in December. Users can now track their emissions from not just electricity, but also from water and gas. They can also calculate the total amount of carbon emissions of their daily activities, according to their household profile, mode and duration of commute, frequency of holiday travel, as well as spending and dining habits. This is useful especially with a Singapore household consuming an average of seven per cent more electricity during the months of April to August, due to the hotter months when there is higher usage of air conditioning. With an increase of people staying at home, it also points to higher electricity and water consumption. On average, a consumer in Singapore emits more than eight tonnes of carbon emissions annually due to their lifestyle and consumption patterns. More than 400 rain trees are required to absorb this impact on the environment. What’s your carbon footprint?  Download the SP Utilities app and find out now! —  5 May 2020 TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/calculate-your-carbon-footprint--here-s-why-it-matters SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Calculate Your Carbon Footprint, Here’s Why it Matters SUSTAINABILITY Countries are experiencing cleaner skies due to slowdown in air travel during COVID-19. The COVID-19 pandemic has brought air travel almost to a halt since the start of this year. As countries begin to ease air travel restrictions, many local residents may be looking forward to a much-needed getaway to their favourite vacation spots. According to a Guardian article in 2019, a long-haul flight emits more carbon emissions than the total emissions produced in a year by the citizens of some countries[1]. Besides air travel, there has been a huge surge in single-use plastics. Based on a TODAY Online report, an extra 1,334 tonnes of plastic waste was generated from takeaway and delivery meals in Singapore, during the Circuit Breaker period[2]. This is equivalent to the weight of 92 double-decker buses! Of all the plastic waste generated last year, ninety-six per cent was incinerated[3]. Around 3 per cent of our total greenhouse gas emissions were generated from the waste incineration process in Singapore[4]. So, how can individuals track and reduce their carbon emissions? SP Group (SP) has developed a carbon footprint calculator, which anyone can use to track the impact of daily activities and lifestyle. My Carbon Footprint enables consumers to keep tabs on the environmental impact of their energy consumption and lifestyle choices. Called My Carbon Footprint, this new feature in the SP Utilities app enables users to calculate their carbon emissions and the results are referenced against the national average. These projections are based on local data such as food consumption, driving conditions and air travel originating from Singapore. The calculator also draws its projection from common lifestyle and spending habits in Singapore, such as purchase of clothing and footwear, recreational activities or communication, to name a few. Most importantly, the calculator provides practical tips on reducing carbon footprint. My Carbon Footprint is the latest feature in the app, which also equips users to monitor and reduce their energy consumption. The SP Utilities app can be downloaded from the Apple App Store and Google Play Store. To directly access the calculator, click here. — 27 August 2020 [1] https://www.theguardian.com/environment/ng-interactive/2019/jul/19/carbon-calculator-how-taking-one-flight-emits-as-much-as-many-people-do-in-a-year [2] https://www.todayonline.com/singapore/singapore-households-generated-additional-1334-tonnes-plastic-waste-during-circuit-breaker [3] https://www.nea.gov.sg/our-services/waste-management/waste-statistics-and-overall-recycling [4] https://www.mewr.gov.sg/news/oral-reply-by-senior-minister-of-state-for-the-environment-and-water-resources-dr-amy-khor-to-parliamentary-question-on-carbon-emissions-on-4-nov-2019     TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/going-green-while-staying-at-home-with-my-carbon-footprint SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Going Green while Staying at Home with My Carbon Footprint SUSTAINABILITY Each of us can actively reduce the harmful effects of global warming and combat climate change. SP has launched its Carbon Footprint calculator - My Carbon Footprint, available now on the SP Utilities App.  The upgraded calculator promotes behaviour and lifestyle changes to reduce carbon emissions through greater awareness of the environmental impact from everyday habits such as transportation, use of electrical appliances and even food consumption. Designed and built in-house, My Carbon Footprint comes with additional features from the original version that was launched in December. Users can now track their emissions from not just electricity, but also from water and gas. They can also calculate the total amount of carbon emissions of their daily activities, according to their household profile, mode and duration of commute, frequency of holiday travel, as well as spending and dining habits. This is useful especially with a Singapore household consuming an average of seven per cent more electricity during the months of April to August, due to the hotter months when there is higher usage of air conditioning. With an increase of people staying at home, it also points to higher electricity and water consumption. On average, a consumer in Singapore emits more than eight tonnes of carbon emissions annually due to their lifestyle and consumption patterns. More than 400 rain trees are required to absorb this impact on the environment. What’s your carbon footprint?  Download the SP Utilities app and find out now! —  5 May 2020 TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/calculate-your-carbon-footprint--here-s-why-it-matters SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Calculate Your Carbon Footprint, Here’s Why it Matters SUSTAINABILITY Countries are experiencing cleaner skies due to slowdown in air travel during COVID-19. The COVID-19 pandemic has brought air travel almost to a halt since the start of this year. As countries begin to ease air travel restrictions, many local residents may be looking forward to a much-needed getaway to their favourite vacation spots. According to a Guardian article in 2019, a long-haul flight emits more carbon emissions than the total emissions produced in a year by the citizens of some countries[1]. Besides air travel, there has been a huge surge in single-use plastics. Based on a TODAY Online report, an extra 1,334 tonnes of plastic waste was generated from takeaway and delivery meals in Singapore, during the Circuit Breaker period[2]. This is equivalent to the weight of 92 double-decker buses! Of all the plastic waste generated last year, ninety-six per cent was incinerated[3]. Around 3 per cent of our total greenhouse gas emissions were generated from the waste incineration process in Singapore[4]. So, how can individuals track and reduce their carbon emissions? SP Group (SP) has developed a carbon footprint calculator, which anyone can use to track the impact of daily activities and lifestyle. My Carbon Footprint enables consumers to keep tabs on the environmental impact of their energy consumption and lifestyle choices. Called My Carbon Footprint, this new feature in the SP Utilities app enables users to calculate their carbon emissions and the results are referenced against the national average. These projections are based on local data such as food consumption, driving conditions and air travel originating from Singapore. The calculator also draws its projection from common lifestyle and spending habits in Singapore, such as purchase of clothing and footwear, recreational activities or communication, to name a few. Most importantly, the calculator provides practical tips on reducing carbon footprint. My Carbon Footprint is the latest feature in the app, which also equips users to monitor and reduce their energy consumption. The SP Utilities app can be downloaded from the Apple App Store and Google Play Store. To directly access the calculator, click here. — 27 August 2020 [1] https://www.theguardian.com/environment/ng-interactive/2019/jul/19/carbon-calculator-how-taking-one-flight-emits-as-much-as-many-people-do-in-a-year [2] https://www.todayonline.com/singapore/singapore-households-generated-additional-1334-tonnes-plastic-waste-during-circuit-breaker [3] https://www.nea.gov.sg/our-services/waste-management/waste-statistics-and-overall-recycling [4] https://www.mewr.gov.sg/news/oral-reply-by-senior-minister-of-state-for-the-environment-and-water-resources-dr-amy-khor-to-parliamentary-question-on-carbon-emissions-on-4-nov-2019     TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/calculate-your-carbon-footprint--here-s-why-it-matters SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Calculate Your Carbon Footprint, Here’s Why it Matters SUSTAINABILITY Countries are experiencing cleaner skies due to slowdown in air travel during COVID-19. The COVID-19 pandemic has brought air travel almost to a halt since the start of this year. As countries begin to ease air travel restrictions, many local residents may be looking forward to a much-needed getaway to their favourite vacation spots. According to a Guardian article in 2019, a long-haul flight emits more carbon emissions than the total emissions produced in a year by the citizens of some countries[1]. Besides air travel, there has been a huge surge in single-use plastics. Based on a TODAY Online report, an extra 1,334 tonnes of plastic waste was generated from takeaway and delivery meals in Singapore, during the Circuit Breaker period[2]. This is equivalent to the weight of 92 double-decker buses! Of all the plastic waste generated last year, ninety-six per cent was incinerated[3]. Around 3 per cent of our total greenhouse gas emissions were generated from the waste incineration process in Singapore[4]. So, how can individuals track and reduce their carbon emissions? SP Group (SP) has developed a carbon footprint calculator, which anyone can use to track the impact of daily activities and lifestyle. My Carbon Footprint enables consumers to keep tabs on the environmental impact of their energy consumption and lifestyle choices. Called My Carbon Footprint, this new feature in the SP Utilities app enables users to calculate their carbon emissions and the results are referenced against the national average. These projections are based on local data such as food consumption, driving conditions and air travel originating from Singapore. The calculator also draws its projection from common lifestyle and spending habits in Singapore, such as purchase of clothing and footwear, recreational activities or communication, to name a few. Most importantly, the calculator provides practical tips on reducing carbon footprint. My Carbon Footprint is the latest feature in the app, which also equips users to monitor and reduce their energy consumption. The SP Utilities app can be downloaded from the Apple App Store and Google Play Store. To directly access the calculator, click here. — 27 August 2020 [1] https://www.theguardian.com/environment/ng-interactive/2019/jul/19/carbon-calculator-how-taking-one-flight-emits-as-much-as-many-people-do-in-a-year [2] https://www.todayonline.com/singapore/singapore-households-generated-additional-1334-tonnes-plastic-waste-during-circuit-breaker [3] https://www.nea.gov.sg/our-services/waste-management/waste-statistics-and-overall-recycling [4] https://www.mewr.gov.sg/news/oral-reply-by-senior-minister-of-state-for-the-environment-and-water-resources-dr-amy-khor-to-parliamentary-question-on-carbon-emissions-on-4-nov-2019     TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/calculate-your-carbon-footprint--here-s-why-it-matters SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Calculate Your Carbon Footprint, Here’s Why it Matters SUSTAINABILITY Countries are experiencing cleaner skies due to slowdown in air travel during COVID-19. The COVID-19 pandemic has brought air travel almost to a halt since the start of this year. As countries begin to ease air travel restrictions, many local residents may be looking forward to a much-needed getaway to their favourite vacation spots. According to a Guardian article in 2019, a long-haul flight emits more carbon emissions than the total emissions produced in a year by the citizens of some countries[1]. Besides air travel, there has been a huge surge in single-use plastics. Based on a TODAY Online report, an extra 1,334 tonnes of plastic waste was generated from takeaway and delivery meals in Singapore, during the Circuit Breaker period[2]. This is equivalent to the weight of 92 double-decker buses! Of all the plastic waste generated last year, ninety-six per cent was incinerated[3]. Around 3 per cent of our total greenhouse gas emissions were generated from the waste incineration process in Singapore[4]. So, how can individuals track and reduce their carbon emissions? SP Group (SP) has developed a carbon footprint calculator, which anyone can use to track the impact of daily activities and lifestyle. My Carbon Footprint enables consumers to keep tabs on the environmental impact of their energy consumption and lifestyle choices. Called My Carbon Footprint, this new feature in the SP Utilities app enables users to calculate their carbon emissions and the results are referenced against the national average. These projections are based on local data such as food consumption, driving conditions and air travel originating from Singapore. The calculator also draws its projection from common lifestyle and spending habits in Singapore, such as purchase of clothing and footwear, recreational activities or communication, to name a few. Most importantly, the calculator provides practical tips on reducing carbon footprint. My Carbon Footprint is the latest feature in the app, which also equips users to monitor and reduce their energy consumption. The SP Utilities app can be downloaded from the Apple App Store and Google Play Store. To directly access the calculator, click here. — 27 August 2020 [1] https://www.theguardian.com/environment/ng-interactive/2019/jul/19/carbon-calculator-how-taking-one-flight-emits-as-much-as-many-people-do-in-a-year [2] https://www.todayonline.com/singapore/singapore-households-generated-additional-1334-tonnes-plastic-waste-during-circuit-breaker [3] https://www.nea.gov.sg/our-services/waste-management/waste-statistics-and-overall-recycling [4] https://www.mewr.gov.sg/news/oral-reply-by-senior-minister-of-state-for-the-environment-and-water-resources-dr-amy-khor-to-parliamentary-question-on-carbon-emissions-on-4-nov-2019     TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/calculate-your-carbon-footprint--here-s-why-it-matters SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Calculate Your Carbon Footprint, Here’s Why it Matters SUSTAINABILITY Countries are experiencing cleaner skies due to slowdown in air travel during COVID-19. The COVID-19 pandemic has brought air travel almost to a halt since the start of this year. As countries begin to ease air travel restrictions, many local residents may be looking forward to a much-needed getaway to their favourite vacation spots. According to a Guardian article in 2019, a long-haul flight emits more carbon emissions than the total emissions produced in a year by the citizens of some countries[1]. Besides air travel, there has been a huge surge in single-use plastics. Based on a TODAY Online report, an extra 1,334 tonnes of plastic waste was generated from takeaway and delivery meals in Singapore, during the Circuit Breaker period[2]. This is equivalent to the weight of 92 double-decker buses! Of all the plastic waste generated last year, ninety-six per cent was incinerated[3]. Around 3 per cent of our total greenhouse gas emissions were generated from the waste incineration process in Singapore[4]. So, how can individuals track and reduce their carbon emissions? SP Group (SP) has developed a carbon footprint calculator, which anyone can use to track the impact of daily activities and lifestyle. My Carbon Footprint enables consumers to keep tabs on the environmental impact of their energy consumption and lifestyle choices. Called My Carbon Footprint, this new feature in the SP Utilities app enables users to calculate their carbon emissions and the results are referenced against the national average. These projections are based on local data such as food consumption, driving conditions and air travel originating from Singapore. The calculator also draws its projection from common lifestyle and spending habits in Singapore, such as purchase of clothing and footwear, recreational activities or communication, to name a few. Most importantly, the calculator provides practical tips on reducing carbon footprint. My Carbon Footprint is the latest feature in the app, which also equips users to monitor and reduce their energy consumption. The SP Utilities app can be downloaded from the Apple App Store and Google Play Store. To directly access the calculator, click here. — 27 August 2020 [1] https://www.theguardian.com/environment/ng-interactive/2019/jul/19/carbon-calculator-how-taking-one-flight-emits-as-much-as-many-people-do-in-a-year [2] https://www.todayonline.com/singapore/singapore-households-generated-additional-1334-tonnes-plastic-waste-during-circuit-breaker [3] https://www.nea.gov.sg/our-services/waste-management/waste-statistics-and-overall-recycling [4] https://www.mewr.gov.sg/news/oral-reply-by-senior-minister-of-state-for-the-environment-and-water-resources-dr-amy-khor-to-parliamentary-question-on-carbon-emissions-on-4-nov-2019     TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/going-green-while-staying-at-home-with-my-carbon-footprint SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Going Green while Staying at Home with My Carbon Footprint SUSTAINABILITY Each of us can actively reduce the harmful effects of global warming and combat climate change. SP has launched its Carbon Footprint calculator - My Carbon Footprint, available now on the SP Utilities App.  The upgraded calculator promotes behaviour and lifestyle changes to reduce carbon emissions through greater awareness of the environmental impact from everyday habits such as transportation, use of electrical appliances and even food consumption. Designed and built in-house, My Carbon Footprint comes with additional features from the original version that was launched in December. Users can now track their emissions from not just electricity, but also from water and gas. They can also calculate the total amount of carbon emissions of their daily activities, according to their household profile, mode and duration of commute, frequency of holiday travel, as well as spending and dining habits. This is useful especially with a Singapore household consuming an average of seven per cent more electricity during the months of April to August, due to the hotter months when there is higher usage of air conditioning. With an increase of people staying at home, it also points to higher electricity and water consumption. On average, a consumer in Singapore emits more than eight tonnes of carbon emissions annually due to their lifestyle and consumption patterns. More than 400 rain trees are required to absorb this impact on the environment. What’s your carbon footprint?  Download the SP Utilities app and find out now! —  5 May 2020 TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/calculate-your-carbon-footprint--here-s-why-it-matters SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Calculate Your Carbon Footprint, Here’s Why it Matters SUSTAINABILITY Countries are experiencing cleaner skies due to slowdown in air travel during COVID-19. The COVID-19 pandemic has brought air travel almost to a halt since the start of this year. As countries begin to ease air travel restrictions, many local residents may be looking forward to a much-needed getaway to their favourite vacation spots. According to a Guardian article in 2019, a long-haul flight emits more carbon emissions than the total emissions produced in a year by the citizens of some countries[1]. Besides air travel, there has been a huge surge in single-use plastics. Based on a TODAY Online report, an extra 1,334 tonnes of plastic waste was generated from takeaway and delivery meals in Singapore, during the Circuit Breaker period[2]. This is equivalent to the weight of 92 double-decker buses! Of all the plastic waste generated last year, ninety-six per cent was incinerated[3]. Around 3 per cent of our total greenhouse gas emissions were generated from the waste incineration process in Singapore[4]. So, how can individuals track and reduce their carbon emissions? SP Group (SP) has developed a carbon footprint calculator, which anyone can use to track the impact of daily activities and lifestyle. My Carbon Footprint enables consumers to keep tabs on the environmental impact of their energy consumption and lifestyle choices. Called My Carbon Footprint, this new feature in the SP Utilities app enables users to calculate their carbon emissions and the results are referenced against the national average. These projections are based on local data such as food consumption, driving conditions and air travel originating from Singapore. The calculator also draws its projection from common lifestyle and spending habits in Singapore, such as purchase of clothing and footwear, recreational activities or communication, to name a few. Most importantly, the calculator provides practical tips on reducing carbon footprint. My Carbon Footprint is the latest feature in the app, which also equips users to monitor and reduce their energy consumption. The SP Utilities app can be downloaded from the Apple App Store and Google Play Store. To directly access the calculator, click here. — 27 August 2020 [1] https://www.theguardian.com/environment/ng-interactive/2019/jul/19/carbon-calculator-how-taking-one-flight-emits-as-much-as-many-people-do-in-a-year [2] https://www.todayonline.com/singapore/singapore-households-generated-additional-1334-tonnes-plastic-waste-during-circuit-breaker [3] https://www.nea.gov.sg/our-services/waste-management/waste-statistics-and-overall-recycling [4] https://www.mewr.gov.sg/news/oral-reply-by-senior-minister-of-state-for-the-environment-and-water-resources-dr-amy-khor-to-parliamentary-question-on-carbon-emissions-on-4-nov-2019     TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Category: Sustainability Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/going-green-while-staying-at-home-with-my-carbon-footprint SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Going Green while Staying at Home with My Carbon Footprint SUSTAINABILITY Each of us can actively reduce the harmful effects of global warming and combat climate change. SP has launched its Carbon Footprint calculator - My Carbon Footprint, available now on the SP Utilities App.  The upgraded calculator promotes behaviour and lifestyle changes to reduce carbon emissions through greater awareness of the environmental impact from everyday habits such as transportation, use of electrical appliances and even food consumption. Designed and built in-house, My Carbon Footprint comes with additional features from the original version that was launched in December. Users can now track their emissions from not just electricity, but also from water and gas. They can also calculate the total amount of carbon emissions of their daily activities, according to their household profile, mode and duration of commute, frequency of holiday travel, as well as spending and dining habits. This is useful especially with a Singapore household consuming an average of seven per cent more electricity during the months of April to August, due to the hotter months when there is higher usage of air conditioning. With an increase of people staying at home, it also points to higher electricity and water consumption. On average, a consumer in Singapore emits more than eight tonnes of carbon emissions annually due to their lifestyle and consumption patterns. More than 400 rain trees are required to absorb this impact on the environment. What’s your carbon footprint?  Download the SP Utilities app and find out now! —  5 May 2020 TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ SP signs PPA with BASF for rooftop solar deployment SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network S'pore engineer explains why bird poop is so dangerous to solar panels Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/calculate-your-carbon-footprint--here-s-why-it-matters SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Calculate Your Carbon Footprint, Here’s Why it Matters SUSTAINABILITY Countries are experiencing cleaner skies due to slowdown in air travel during COVID-19. The COVID-19 pandemic has brought air travel almost to a halt since the start of this year. As countries begin to ease air travel restrictions, many local residents may be looking forward to a much-needed getaway to their favourite vacation spots. According to a Guardian article in 2019, a long-haul flight emits more carbon emissions than the total emissions produced in a year by the citizens of some countries[1]. Besides air travel, there has been a huge surge in single-use plastics. Based on a TODAY Online report, an extra 1,334 tonnes of plastic waste was generated from takeaway and delivery meals in Singapore, during the Circuit Breaker period[2]. This is equivalent to the weight of 92 double-decker buses! Of all the plastic waste generated last year, ninety-six per cent was incinerated[3]. Around 3 per cent of our total greenhouse gas emissions were generated from the waste incineration process in Singapore[4]. So, how can individuals track and reduce their carbon emissions? SP Group (SP) has developed a carbon footprint calculator, which anyone can use to track the impact of daily activities and lifestyle. My Carbon Footprint enables consumers to keep tabs on the environmental impact of their energy consumption and lifestyle choices. Called My Carbon Footprint, this new feature in the SP Utilities app enables users to calculate their carbon emissions and the results are referenced against the national average. These projections are based on local data such as food consumption, driving conditions and air travel originating from Singapore. The calculator also draws its projection from common lifestyle and spending habits in Singapore, such as purchase of clothing and footwear, recreational activities or communication, to name a few. Most importantly, the calculator provides practical tips on reducing carbon footprint. My Carbon Footprint is the latest feature in the app, which also equips users to monitor and reduce their energy consumption. The SP Utilities app can be downloaded from the Apple App Store and Google Play Store. To directly access the calculator, click here. — 27 August 2020 [1] https://www.theguardian.com/environment/ng-interactive/2019/jul/19/carbon-calculator-how-taking-one-flight-emits-as-much-as-many-people-do-in-a-year [2] https://www.todayonline.com/singapore/singapore-households-generated-additional-1334-tonnes-plastic-waste-during-circuit-breaker [3] https://www.nea.gov.sg/our-services/waste-management/waste-statistics-and-overall-recycling [4] https://www.mewr.gov.sg/news/oral-reply-by-senior-minister-of-state-for-the-environment-and-water-resources-dr-amy-khor-to-parliamentary-question-on-carbon-emissions-on-4-nov-2019     TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network S'pore engineer explains why bird poop is so dangerous to solar panels HSBC Asset Management Energy Transition Infrastructure (ETI) Team Invests in a Strategic Stake in SP Mobility Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=carbon-footprint-tracker Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/calculate-your-carbon-footprint--here-s-why-it-matters SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Calculate Your Carbon Footprint, Here’s Why it Matters SUSTAINABILITY Countries are experiencing cleaner skies due to slowdown in air travel during COVID-19. The COVID-19 pandemic has brought air travel almost to a halt since the start of this year. As countries begin to ease air travel restrictions, many local residents may be looking forward to a much-needed getaway to their favourite vacation spots. According to a Guardian article in 2019, a long-haul flight emits more carbon emissions than the total emissions produced in a year by the citizens of some countries[1]. Besides air travel, there has been a huge surge in single-use plastics. Based on a TODAY Online report, an extra 1,334 tonnes of plastic waste was generated from takeaway and delivery meal

Powering the Future SP Group, with its world-class power transmission networks and services, is expanding into the region and Executive Engineer Hor Thon Hern is proud to be part of it. Hor Thon Hern implements equipment renewal projects across Singapore in his role as Executive Engineer. He is an SP Mid-Term Scholar and he holds a Bachelor of Bachelor of Engineering (Electrical & Electronic Engineering) with First Class Honours from Nanyang Technological University. Hor Thon Hern’s love for electrical engineering since young fueled his passion to kickstart a career in the energy sector. When he interned with SP in 2015, he went behind the scenes to uncover first-hand, the importance of maintaining the reliability of the national grid so families can maintain their quality of life. His stint at the substation reaffirmed his decision to jumpstart his career with SP. The success of SP would not have been possible without its skilled and dedicated employees like 27-year-old Hor Thon Hern. The Executive Engineer shared with BrightSparks his engaging work with SP, and the opportunities presented to him as a recipient of the SP Mid-Term Scholarship. How did you get interested in power transmission? When I was a child, I always wondered how a power outlet could power appliances plugged into it. I also enjoyed fixing home appliances like electric fan and extension cord with my father when I was in primary school. It was not until secondary school when I learned about the science behind the flow of electricity which probably laid the foundation of my pursuit of a degree in Electrical & Electronics Engineering in Nanyang Technological University (NTU). During my internship at SP in 2015, I witnessed first-hand the process of the 66kV switchgear installation. From the delivery of the switchgear equipment to the rigorous testing, I was intrigued by the complexity of our transmission system. I had to be at the substation every day during the internship but I actually found it very fulfilling! You are a SP Mid-Term Scholar. In your opinion, why should students pursue a scholarship? Everyone needs a goal in life to stay motivated. A scholarship is like an engine that keeps you moving and driven throughout your undergraduate studies and eventually lands you your dream job! Rewinding a bit, how did you discover the scholarship and why did you shortlist it? I came across the SP scholarship programme while scrolling through the BrightSparks website for career opportunities. After researching on SP, I was particularly inspired by SP’s commitment in renewable energy to safeguard the environment for the future generations. What was the defining factor that made you apply for the scholarship? I felt that SP, as the national grid operator for Singapore, would be an excellent training ground for me to hone my technical skills to become a well-rounded engineer. And, what led to your decision to apply for a mid-term scholarship? It was when I was at a crossroads in my second year of undergraduate studies, uncertain on which modules to specialise in. The SP scholarship included an internship opportunity which I believed would offer a realistic insight into the workings of the energy industry which will help narrow my choice of specialisation. What was your biggest takeaway during your university days at NTU? Looking back, I deeply appreciate the opportunity to learn and discuss ideas with like-minded peers. I was born in a small town in Malaysia and furthered my tertiary education in NTU. University life was an eye-opener as I stepped out of my comfort zone and interacted with people from all walks of life. I slowly honed my life skills such as interpersonal, people management and social intelligence skills. It prepared me for the different situations posed to me during the daily work life now. How did you apply what you have learnt to your current work? My mentor at SP once told me that “every complex system you see is built from fundamentals”. I finally understood what he meant when I saw how our network system works. Whenever I face any engineering challenges, I always return to the fundamentals I’ve learnt to troubleshoot and derive practical solutions. I am so thankful to have a mentor who helped me navigate the first leg of my career! Tell us more about your role and responsibilities. I currently work in the Distribution Projects section which implements equipment renewal projects across Singapore. Our work encompass the renewal and replacement of aging equipment such as switchgear, cables and transformers ahead of time. To do this smoothly, we have to analyze network configurations for risk assessments before implementing the replacement work. The entire process is critical to ensure reliable services to our customers. What is your most significant career achievement to date? I attained the 22kV switching certificate in 2018 which was sponsored by SP. With the certification, it allows me to operate high tension equipment in the SP PowerGrid network. To attain such certification, we had to undergo comprehensive in-house training and one year of practical experience. This is to ensure that we are adequately trained and armed with sufficient technical knowledge before handling the equipment. The training deepened my skillsets and I was able to expand my job scope. What is the work culture at SP? At SP, safety is our highest priority. We are trained to keep ourselves safe at work and also ensure the safety of stakeholders whom we work closely with. SP also embraces innovation. Employees are encouraged to learn new skills such as building apps to improve productivity. One of the apps that I built is used to automate the submission of allowance claims. Now that I am more proficient in building apps, I am being tasked as a trainer for my colleagues who are keen to be app developers too! What possibilities are there for scholars working at your organisation? SP believes in investing in its people to help them be future-ready. Apart from our core engineering work, we are given the opportunity to attend senior management meetings to understand the strategic directives in this dynamic industry. One of SP’s growth areas is in renewable energies. Fresh graduates who share the passion should consider joining SP. What advice would you give to aspiring scholars looking to join SP? If you are inspired to be part of the team to power the nation, SP is the organization to realise your ambition. You will play an important part to maintain a world-class power network that reaches more than 1.6 million residential and business clients in Singapore. SP’s EDGE Programme, which caters to fresh graduates, aims to groom new engineers to grow with the energy utility industry with a structured multi-disciplinary training programme. Fellow engineers whom I speak to exude a sense of pride in upholding the nation’s grid and I believe you will feel the same if you join SP. This article was first published in BrightSparks Magazine July 2020. Republished with permission from CareerBuilder Singapore.

Our Core, Our Future ANNUAL REPORT 2005 Singapore Power Annual Report 2005 1 Contents Chairman’s Statement 7 Board of Directors 10 Corporate Governance 14 Senior Management 18 Corporate Highlights 20 Group Financial Highlights 23 Operational Review 25 • Singapore Power At Home 25 – SP PowerGrid 27 – PowerGas 37 – SP Services 45 • Singapore Power Overseas 51 – SP AusNet 53 – Asia 59 Our People, Our Community 61 2 Singapore Power Annual Report 2005 Our Mission We provide reliable and efficient energy utility services to enhance the economy and the quality of life. Our Values Commitment We commit to creating value for our customers, our people and our shareholders. We uphold the highest standards of service and performance. Integrity We act with honesty. We practise the highest ethical standards. Passion We take pride and ownership in what we do. Teamwork We support, respect and trust each other. We continually learn, and share ideas and knowledge. Singapore Power Annual Report 2005 3 Our Core, Our Future “ Growth, new challenges and adaptability are symbolised in this ceramic wall mural (facing page). The pillars depict the strength which is gained from unity, while the concentric configurations, made up of separate pieces, represent the role that each person has to play in contributing to the whole. Like the individuals who make up the organisation, each piece is unique. ” By Mural Artist Hasan Zolkifly Rahim 4 Singapore Power Annual Report 2005 Wall mural of stoneware with gold ash glaze at Singapore Power Building Singapore Power Annual Report 2005 5 Building on our strengths, we continued to achieve significant progress on many fronts during FY2005. It was a very successful year — SP AusNet was simultaneously listed in Australia and Singapore; network performance improved, maintaining world-class standards; continued investments were made to enhance and expand our electricity and gas networks; partnerships with customers were deepened; and new service initiatives launched. 6 Singapore Power Annual Report 2005 Chairman’s Statement Our Core, Our Future We celebrated our 10th Anniversary during the year under review. It was a significant milestone for all of us at Singapore Power (SP), marking a decade of changes, challenges, and achievements. In the relatively short span of 10 years, we have seen the liberalisation of the electricity industry in Singapore and the transformation of the market to one that is based on competition. The restructuring of the industry and the new rules of a competitive electricity market have had a profound impact on the nature and structure of our business and organisation. We can be justifiably proud of our achievements and our evolution in the liberalised electricity sector. We have done this by strengthening and deepening our core capabilities and expertise to enhance our standing and performance. Today, we are the sole electricity and gas transmission and distribution company in Singapore. Our Australian subsidiary, SP AusNet, owns the sole electricity transmission network and one of the electricity and gas distribution networks in Victoria. We also provide integrated utilities support services for electricity, gas, water and refuse collection in Singapore. And we have maintained our good credit ratings of “AA” from Standard & Poor’s and “Aa1” from Moody’s. Building on our strengths, we continued to achieve significant progress on many fronts during FY2005. FINANCIAL PERFORMANCE For the financial year ended 31 March 2006, SP Group reported a proforma net profit of $726 million, excluding exceptional and nonrecurring items, up 6% from a year ago. Total revenue rose 17.1% to $4.84 billion. Total assets stood at $18.7 billion. Currently, the Group has close to 3,800 staff. SP AUSNET LISTING A SUCCESS A major corporate highlight was the successful simultaneous listing of SP AusNet on the Australian and Singapore stock exchanges. The Initial Public Offering was greeted by enthusiastic response and support from investors in Australia, Singapore, United States and Europe. BIG GAINS IN ELECTRICITY NETWORK PERFORMANCE In Singapore, our network performance achieved considerable improvements, reflecting our commitment to maintaining a world-class power network. There was a shorter system average interruption time; fewer supply interruptions; and lower interruption frequency as well as interruption duration indices. Singapore Power Annual Report 2005 7 Chairman’s Statement Meanwhile, feedback from our second annual customer survey showed better customer satisfaction than that of the first survey in 2004. CONTINUING INVESTMENTS AND EXPANSION Without letting up, we continued to push ahead with investments in our electricity infrastructure to ensure an efficient and reliable delivery of quality power into the future. We also increased the capacity of our natural gas transmission network and expanded the reach of our natural gas and town gas distribution. Priming ourselves for increasing opportunities beyond Singapore, we launched a new initiative called SP Global Solutions (SPGS). It will leverage upon the Group’s core competencies and intellectual property to provide management consultancy to overseas utilities as a means to enter into new markets and seize new expansion opportunities. The natural gas projects could potentially see up to 15,000 properties having access to natural gas for the first time while the transmission network augmentation projects are intended to support and meet load growth in Victoria’s metropolitan and regional areas. DEEPENING PARTNERSHIP WITH CUSTOMERS We are also deepening our relationship with customers in Singapore, working in close partnership with individual companies as well as industry sectors. A high-level Power Quality Advisory Panel, which includes chief executives from industry as members, was formed to address power quality issues at a macro and strategic level. At the industry level, the Electronics & Semiconductor Power Quality Interest Group was inaugurated. Interest groups for the Pharmaceutical and the Chemical & Petrochemical sectors will be launched in the coming year. In Victoria, Australia, SP AusNet further entrenched itself as a leader in electricity transmission and electricity and gas distribution. This follows its success in securing a natural gas extension programme to supply natural gas to a dozen regional towns, in tendering for two major transmission network augmentation projects, and the further expansion and development of its electricity transmission and distribution networks. NEW SERVICE INITIATIVES We continued to move towards improving customer services. A Pay-As-You-Use (PAYU) metering scheme was successfully launched, enabling customers whose utility payments are in arrears to better manage their consumption while discharging their outstanding bills over a period of time. 8 Singapore Power Annual Report 2005 We also made it even easier and more convenient for customers to pay their utility bills by expanding the channels to include the island-wide 7-Eleven convenience store chain. Customers can now pay their utility bills at any 7-Eleven convenience store, at any time — day or night — using cash, NETS or CashCard. A new common utility enquiry hotline was also introduced for the convenience of customers. An independent “mystery” audit last year found that overall service level improved from 77% to 85% over a 12-month period. A Customer Satisfaction Survey reinforced this finding, with results showing that 83% of customers were satisfied with our services. SERVING THE COMMUNITY We have always strived to be a part of the community in which we operate, contributing to charities and worthwhile causes. We are happy that we were able to commemorate our 10th Anniversary Celebrations with the launch of the Singapore Power Heartware Fund. We have raised more than $1 million so far to support Home Help Service programmes administered by the Community Chest. We are committed to raising $1 million a year for three years. My fellow members on the SP Board of Directors have faithfully and diligently carried out their duties, and have been unstinting in their valuable counsel. I would like to extend my deep appreciation to Ms Engeline Teh Guek Ngor who retired from the Board in July 2005. Our achievements in FY2005 were also made possible because of the dedication and commitment of our staff, all of whom can be proud of their role and position in the organisation and its success. The Union of Power and Gas Employees (UPAGE) has been highly effective in representing our staff through their responsible dialogue and partnership with Management to further improve employee relations for the benefit of all. We are also fortunate to have customers and business partners who are willing and responsive in working closely with us. I look forward to your continued support as Singapore Power builds on its core competencies to secure its future. LAST BUT NOT LEAST It has, indeed, been a very busy year for the SP Group, and a very fruitful one too. It is with great pleasure that I acknowledge and thank all those who have been a part of it. NG KEE CHOE Chairman Singapore Power Annual Report 2005 9 Board of Directors MR NG KEE CHOE, CHAIRMAN Mr Ng Kee Choe, 61, is the non-executive Chairman of Singapore Power Limited. He was appointed Director on 1 September 2000 and became its Chairman on 15 September 2000. He is also the nonexecutive Chairman of SP AusNet*. Mr Ng’s other current board directorships include his position as Chairman of NTUC Income Insurance Cooperative Ltd, and Director of Singapore Airport Terminal Services Ltd and Singapore Exchange Limited. He is also the President Commissioner of PT Bank Danamon Tbk of Indonesia, a member of the Temasek Advisory Panel and a member of the Advisory Council of China Development Bank. For his contributions to public service, Mr Ng was awarded the Public Service Star Award in 2001. MR TAN GUONG CHING Mr Tan Guong Ching, 59, is a nonexecutive independent Director of Singapore Power Limited. He was appointed Director on 1 June 2000. He is the Chairman of various companies, including SP PowerGrid Limited, Singapore Technologies Aerospace Ltd, Singapore Technologies Telemedia Pte Ltd, STT Communications Ltd and StarHub Ltd. He is also a Director of Allco (Singapore) Limited and Singapore Pools (Private) Limited. Mr Tan was formerly the Permanent Secretary for the Ministry of Home Affairs. 10 Singapore Power Annual Report 2005 MR ALAN CHAN HENG LOON Mr Alan Chan Heng Loon, 53, is a non-executive independent Director of Singapore Power Limited. He was appointed Director on 1 June 2001 and is also the Chairman of SP PowerAssets Limited. Mr Chan is currently the Chief Executive Officer and a Director of Singapore Press Holdings Ltd. He is the Chairman of Urban Redevelopment Authority and is a member of the External Review Panel (Quality Assurance Framework for Universities), the Board of Trustees, Courage Fund, Board of Governors of The Singapore-China Foundation, INSEAD Singapore Council and INSEAD France. Previously, Mr Chan was the Permanent Secretary for the Ministry of Transport and held directorships in DBS Group Holdings Ltd, The Development Bank of Singapore Ltd and PSA Corporation Ltd. He is currently on the boards of MediaCorp TV Holdings Pte Ltd, MediaCorp Press Ltd, Singapore Press Holdings Foundation Limited and TOM Outdoor Media Group Limited. MR ERIC GWEE TECK HAI Mr Eric Gwee Teck Hai, 67, is a nonexecutive independent Director of Singapore Power Limited. He was appointed Director on 1 January 2001. He is the Chairman of SP Services Limited and a Director of SP AusNet*. Mr Gwee is also a Director of WorleyParsons Ltd and the Melbourne Business School Ltd. In addition, he is the Chairman of the Board of Governors for the Institute of Technical Education (ITE) and ITE Holding Pte Ltd. Mr Gwee was the Chairman of the Public Transport Council from 1989 to 2005. He was also the Chairman of CPG Corporation Pte Ltd and was a Director of ExxonMobil Singapore Pte Ltd till 2001. For his many years of dedicated service to the community, Mr Gwee was awarded the Public Service Star in 1994 and the Public Service Star (Bar)[BBM(L)] in 2004. DR GEORGE ALLISTER LEFROY Dr George Allister Lefroy, 66, is a non-executive independent Director of Singapore Power Limited. He was appointed Director of Singapore Power Limited on 1 June 2000. He is also a Director of SP AusNet* and Cobar Consolidated Resources Ltd, as well as the President/Commissioner of PT Chandra Asri. Dr Lefroy is the Chairman of the Cambridge Australian Trust, Victorian Committee and a State Councillor of St John Ambulance Australia (Victoria) Pty Ltd. He also founded the Bruce Lefroy Centre for Genetic Health Research. Dr Lefroy was formerly the Executive Vice-President of Shell Chemicals Ltd and held directorships in Shell Eastern Petroleum Ltd, Petrochemical Corporation of Singapore Pte Ltd, Basell Eastern Pte Ltd and Saudi Petrochemical Company Ltd. Singapore Power Annual Report 2005 11 Board of Directors MR KEITH TAY AH KEE Mr Keith Tay Ah Kee, 62, is a nonexecutive independent Director of Singapore Power Limited. He joined the Board on 1 January 2002. He currently serves on the boards of several public companies, including Singapore Reinsurance Corporation Ltd, Singapore Post Limited and Stirling Coleman Capital Limited, of which he is Chairman. He is also the Chairman of Aviva Ltd. Mr Tay is currently a board member of the Singapore International Chamber of Commerce, of which he was Chairman from 1995 to 1997. He is also Vice Chairman of the Singapore Institute of Directors. He was the President of the Institute of Certified Public Accountants of Singapore from 1982 to 1992 and was the Singapore Representative on the Council of the International Federation of Accountants from 1987 to 1990. Mr Tay was also Chairman and Managing Partner of KPMG Peat Marwick from 1984 to 1993. MR HO TIAN YEE Mr Ho Tian Yee, 54, is a non-executive independent Director of Singapore Power Limited. He joined the Board on 1 May 2003. Currently, Mr Ho is the Executive Director of Pacific Asset Management (S) Pte Ltd and holds directorships in publicly-listed companies, including Fraser & Neave Ltd, Singapore Exchange Limited and Great Eastern Holdings Ltd. He also sits on the boards of non-listed companies — The Overseas Assurance Corporation Ltd, Times Publishing Ltd and The Great Eastern Life Assurance Company Ltd. Mr Ho was awarded the Public Service Medal in 1997. Mr Tay qualified as a Chartered Accountant in London, UK, in 1968, and is a Fellow of the Institute of Chartered Accountants in England and Wales. He was conferred the first International Award for outstanding contribution to the profession by the Institute of Chartered Accountants in England and Wales in 1988 and the BBM Public Service Star in 1990. The Institute of Certified Public Accountants of Singapore also conferred on Mr Tay the Gold Medal for distinguished service to the profession and made him an Honorary Fellow in 1993. 12 Singapore Power Annual Report 2005 MR TAN CHEE MENG Mr Tan Chee Meng, 49, is a nonexecutive independent Director of Singapore Power Limited. He was appointed Director on 1 August 2005. He is also a Director of SP PowerAssets Limited. Currently, he is the Managing Partner of Harry Elias Partnership and was appointed a Senior Counsel in 2006. Mr Tan is a member of the Singapore Institute of Arbitrators and an Accredited Adjudicator of the Singapore Mediation Centre. He is also on the Panel of Accredited Arbitrators of the Singapore International Arbitration Centre, and of Badan Arbitrase Nasional Indonesia. MR BOBBY CHIN YOKE CHOONG Mr Bobby Chin Yoke Choong, 54, is a non-executive independent Director of Singapore Power Limited. He was appointed Director on 23 January 2006. Currently, he is the Chairman of Singapore Totalisator Board and Changi Airports International Pte Ltd. Mr Chin serves on the boards of the Competition Commission of Singapore and several publicly-listed companies including Oversea-Chinese Banking Corporation Limited, AV Jennings Limited, The Straits Trading Company Limited, Yeo Hiap Seng Limited and Stamford Land Corporation Ltd. He also sits on the Boards of Trustees of the Singapore Management University and the Singapore Indian Development Association (SINDA). He was the Managing Partner of KPMG Singapore from 1992 to 2005 and Chairman of Urban Redevelopment Authority from April 2001 to March 2006. In 2003, Mr Chin was awarded the Public Service Medal. MR QUEK POH HUAT Mr Quek Poh Huat, 59, is the Group Chief Executive Officer and a Director of Singapore Power Limited. Within the Singapore Power Group, Mr Quek serves as Director on the boards of SP PowerAssets Limited, SP PowerGrid Limited and SP Services Limited. He is the Chairman and a Director of PowerGas Limited and SPI Management Services Pty Ltd. Mr Quek is also a Director of SP AusNet*. He is a board director of publicly-listed Singapore Technologies Engineering Ltd. Mr Quek is Singapore’s non-resident Ambassador to Sweden. He was awarded the Public Service Star Award in 1994. Information as at 15 June 2006 * A stapled group comprising SP Australia Networks (Transmission) Ltd, SP Australia Networks (Distribution) Ltd and SP Australia Networks (Finance) Trust, acting through its responsible entity, SP Australia Networks (RE) Ltd. It is dual-listed on the Australian Stock Exchange and the Singapore Exchange Securities Trading Limited. Singapore Power Annual Report 2005 13 Corporate Governance Ethics and Accountability The SP Board is committed to good corporate governance. The principles set out in the revised Code of Corporate Governance 2005 (the Code) for listed companies are followed closely by SP although it is not required to do so. SP has used the Code as its guide and has put in place an internal framework to ensure good corporate governance in its business practices and activities. The Whistleblower Policy, which was launched during the financial year, strengthens ethical business conduct in the Group. SP endeavours to enhance shareholder value by ensuring the highest standards of corporate governance and accountability. SETTING DIRECTIONS The Board provides broad strategic directions for the Group and undertakes key investment and funding decisions. In addition, the Board ensures that Management maintains a sound system of internal controls to protect the Group’s assets, and reviews the Group’s financial performance. The Board meets at least four times a year to review the Group’s business performance. In the last financial year, the Board met seven times and held a Board retreat. Newly-appointed Board Directors attend an orientation programme to familiarise themselves with the Group’s business and governance practices. The Group also provides on-going education on Board processes and best practices. ACCESS TO INFORMATION The Board is provided with complete information prior to Board meetings and on an on-going basis. Board papers include management financial reports, annual budgets and performance against budget, announcement of results, matters requiring Board’s decision, updates on key outstanding issues and disclosure documents as well as updates on new legislative developments. The Board also has separate and independent access to Senior Management and the Company Secretary. The Company Secretary ensures that Board procedures are observed and that the Company complies with the requirements of the Companies Act and other applicable regulations. Should the Directors, whether as a group or individually, require independent professional advice to carry out their duties, the Company will arrange to appoint, at the Company’s expense, a professional advisor to render advice. 14 Singapore Power Annual Report 2005 ACCOUNTABILITY In presenting the annual financial statements to the shareholder, the Board aims to provide the shareholder with a balanced and comprehensive assessment of the Group’s position and prospects. Management currently provides the Board with appropriately detailed management accounts of the Group’s performance, position and prospects on a monthly basis. There is a strong element of independence in the Board composition — independent nonexecutive Directors constitute more than threequarters of the entire Board. The independence of each Director is reviewed annually by a Nominating Committee in accordance with the Code of Corporate Governance. The current size of 10 Board members is appropriate for effective decision-making, taking into account the scope and nature of the Group’s operations. Collectively, the Directors possess a wealth of expertise and experience in the management of business at senior and international levels. BOARD COMMITTEES The Board is supported by specialised committees to facilitate effective supervision of Management. These are the Audit Committee, the Risk Management Committee, the Finance Committee, the Nominating Committee and the Staff Development and Compensation Committee. Audit Committee The Audit Committee (AC) comprises three non-executive Directors, all of whom are independent Directors as defined in the Code. The Board is of the view that the members of the AC have the financial management expertise and experience to discharge the AC’s responsibilities. The members are: Mr Keith Tay Ah Kee (Chairman) Mr Tan Chee Meng Mr Timothy Chia Chee Ming (co-opted external member) The main function of the AC is to assist the Board in discharging its statutory and oversight responsibilities relating to the financial reporting and audit processes; the systems of internal controls; and the process of monitoring compliance with the applicable laws, regulations and codes of conduct. The AC holds at least three meetings each year and is responsible for the following: • review and approval of the audit plans of external and internal auditors; • review of the adequacy of the internal audit function; • review of the financial accounts of the Group and the Company; • review of the independence and objectivity of the external auditors; and • nomination of external auditors for re-appointment. Singapore Power Annual Report 2005 15 Corporate Governance Risk Management Committee The Risk Management Committee (RMC) assists the Board in fulfilling its risk oversight responsibilities. The members are: Mr Ho Tian Yee (Chairman) Mr Tan Guong Ching Mrs Oon Kum Loon (co-opted external member) The RMC reviews and approves: • the type and level of business risks (risk appetite) that the Company, its subsidiaries and associated companies undertake on an integrated basis to achieve their business strategy; and • the Group-wide risk policies, procedures and methodologies for identifying, measuring, monitoring and managing risks that are consistent with its risk appetite. The RMC meets at least three times a year. The RMC is supported by the Group Risk Management Unit in its oversight of SP Group risks. Although the risk management responsibilities of the Board are executed through the organisational set-up mentioned above, the ultimate risk ownership rests with the business groups. Finance Committee The responsibilities of the Finance Committee are to: • consider and recommend, for SP Board’s approval, SP Group’s annual operating and capital expenditure budgets and business plans; • consider and approve SP Group’s mergers, acquisitions, divestments or corporate financial restructuring; • consider and approve or endorse, as the case may be, SP Group’s borrowings and financings; and • consider and approve or endorse such other matters as provided from time to time in the Authority Manual of SP Board. The Committee holds at least two meetings a year. The members are: Mr Ng Kee Choe (Chairman)* Mr Ho Tian Yee Mr Eric Gwee Teck Hai Mr Quek Poh Huat* * Non-independent Nominating Committee The Nominating Committee (NC) is responsible for formulating policies and guidelines on matters relating to Board appointments and re-appointments. The Directors’ performance, contribution and independence are taken into consideration in the Committee’s review and assessment. The NC comprises three Directors. 16 Singapore Power Annual Report 2005 The Chairman of the NC is an independent non-executive Director. The members are: Mr Alan Chan Heng Loon (Chairman) Mr Ng Kee Choe* Mr Quek Poh Huat * * Non-independent The NC, in consultation with the Chairman of the Board, considers and makes recommendations to the Board concerning the appropriate size and needs of the Board. New Directors are currently appointed by way of a Board resolution, after the NC has endorsed their appointment. The new Directors must submit themselves for re-election at the next Annual General Meeting (AGM) of the Company pursuant to the Articles of Association of the Company. The Articles of Association of the Company requires not less than one-third of Directors to retire by rotation at every AGM. maintains an appropriate and competitive level of remuneration to attract, retain and motivate senior executives to manage the Group successfully. No Director is involved or has participated in any proceedings in respect of his own remuneration. The SDCC comprises three Directors, two of whom are independent Directors. The members are: Mr Ng Kee Choe (Chairman)* Mr Tan Guong Ching Mr Alan Chan Heng Loon * Non-independent COMMUNICATION WITH SHAREHOLDER The Company values communication and ensures that timely and adequate disclosures of material information of the Company are made available to the shareholder. Staff Development and Compensation Committee The Staff Development and Compensation Committee (SDCC) oversees the remuneration of the Group Chief Executive Officer and senior executives. The SDCC establishes and Singapore Power Annual Report 2005 17 Senior Management MR QUEK POH HUAT Group Chief Executive Officer MR SIM KWONG MIAN Managing Director (SP PowerGrid) MR YAP CHEE KEONG Chief Financial Officer & Group Head (Corporate Services) MR NINO FICCA Managing Director (SP AusNet) MR ONG KENG KIAT Managing Director (SP Services) MR JOHN BAPTIST TAY Managing Director (PowerGas) 18 Singapore Power Annual Report 2005 MR WONG CHIT SIENG Head (Information Systems) MRS LYNN LOH Head (Human Resource & Administration) MS CHI PING HUEY Head (Legal & Corporate Secretariat) MS LOH HUI YIN Head (Corporate Communications) MR LIM HOWE RUN Head (Strategic Investments) & Head (Group Risk Management) MR WONG TOON SUAN Head (Group Initiatives) Singapore Power Annual Report 2005 19 Corporate Highlights Consolidation and Celebrations Two major events marked SP’s corporate calendar in FY2005 — SP AusNet’s public listing in Australia and Singapore, and SP’s 10th Anniversary Celebrations. Right: An SP AusNet IPO marketing balloon at Raffles Place in Singapore’s central business district In preparation for SP AusNet’s Initial Public Offering (IPO) and its listing, our business interests in Australia were restructured and consolidated. We sold our merchant energy business, and we integrated our transmission and distribution networks under SP AusNet. At the same time, a number of events and activities were organised to commemorate our tenth year of incorporation. In addition to the celebrations, we launched the Singapore Power Heartware Fund to focus our community efforts on helping the elderly in need of assistance. SP AUSNET IPO The SP AusNet IPO, which attracted much interest and was over-subscribed by more than two times, scored a number of firsts for SP and the capital market in Singapore. It is the first time the Group has listed one of its business units. When SP AusNet’s IPO was launched in November 2005, it was also the largest in Singapore since 1993. Additionally, it was the first dual Australian and Singapore IPO. SP AusNet has a primary listing on the Australian Stock Exchange and a secondary listing on the Singapore Exchange. Trading commenced on 14 December 2005. SP AusNet raised more than A$1.4 billion from investors in Australia, Singapore, United States and Europe. The complexity of having to comply with differing regulatory regimes in three separate markets was ably addressed by the team of in-house and external professionals. 20 Singapore Power Annual Report 2005 The SP AusNet IPO offered stapled securities, which is still relatively new in Singapore. Investors in SP AusNet hold triple-stapled securities consisting of one share of SP Australia Networks (Transmission) Ltd, one share of SP Australia Networks (Distribution) Ltd, and one unit in SP Australia Networks (Finance) Trust. SP, through wholly-owned subsidiary Singapore Power International Pte Ltd, holds a majority 51% stake in SP AusNet. SPI Management Services Pty Ltd (wholly-owned by SP) performs management services for SP AusNet under a management services agreement. The key benefits of stapled securities include cash distributions in excess of accounting profits and flexibility for future acquisitions. SP, through its wholly-owned subsidiary, SP (Belgium) Holdings SA, offered a 49% stake or 1.025 billion stapled securities in SP AusNet to investors. In Singapore, 210 million securities were allocated, of which 35 million went to the public. The strong support for the IPO resulted in SP AusNet fixing the price at A$1.38 ($1.75) per security. This represented an annualised forecast distribution yield of 7.96% for the financial year ended 31 March 2006, and increasing to 8.17% for the financial year ending 31 March 2007. Top: Group CEO Quek Poh Huat (right) and SGX CEO Hsieh Fu Hua at the start of trading for SP AusNet on the Singapore bourse. Left: First day of trading for SP AusNet on the Australian exchange Singapore Power Annual Report 2005 21 Corporate Highlights Minister of Trade and Industry, Mr Lim Hng Kiang, witnessing the presentation of the cheque for $750,000 to the National Council of Social Service SINGAPORE POWER 10TH ANNIVERSARY CELEBRATIONS Having successfully propelled itself from a domestic-based utility company to an international and dynamic group with a footprint across the Asia-Pacific region, SP celebrated its 10th Anniversary during the year. The highlight of the celebrations was the Anniversary Dinner held on 1 October 2005, which brought together key partners and players who have contributed to the development of the energy industry in Singapore. Some 700 guests and staff attended the Dinner, which was graced by the Minister of Trade and Industry, Mr Lim Hng Kiang, and Mrs Lim. The Minister launched the Singapore Power Heartware Fund during the Dinner at which a cheque for $750,000 was presented to the National Council of Social Service. Of the amount presented, $538,000 was raised through the sale of the dinner tables. The remaining amount was raised through donations from corporate sponsors and a pledge card drive among our staff, with SP matching staff pledges dollar-for-dollar. SINGAPORE POWER HEARTWARE FUND As SP celebrated a decade of progress and growth, the less fortunate in our society were not forgotten. As part of its 10th Anniversary Celebrations, the Singapore Power Heartware Fund was launched with the aim of achieving greater focus in our endeavours to enhance the quality of life of those in need of help. Thus, the Fund is committed to specifically helping the elderly in need, a segment of our population which is growing rapidly. The Fund will support Home Help Service programmes for the next three years. The programmes, administered by the Community Chest, benefit some 2,700 elderly people and their caregivers by providing essential services such as meal delivery, personal care hygiene, housekeeping, laundry and transport for medical consultations. A slew of fund-raising activities resulted in more than $1 million being raised for the Fund, with every dollar raised going to the beneficiaries. We are committed to raising $1 million a year for three years. A portion will be used to purchase hardware and equipment such as vans for old folks’ homes, and wheel chairs for the less mobile. All staff are also being encouraged to take part in voluntary work for the elderly under the various Home Help Service programmes, for which one day’s volunteer leave is given. 22 Singapore Power Annual Report 2005 Group Financial Highlights Key Financial Data REVENUE AND PROFIT ������������� �������������������� ����� ����� ����� ����� ��������� ����� ����� ����� ��� ��� ����� ��� � ��������� ��������� ��� ��� ��������� ��������� ������������� ������������������� ���������������� ASSETS AND SHAREHOLDER’S EQUITY ������������ �������������������� ������ ������ ������ ������ ��������� ������ ������ ����� ����� ����� � ��������� ��������� ��������� ��������� Singapore Power Annual Report 2005 23 24 Singapore Power Annual Report 2005 Operational Review Singapore Power At Home SP builds on its core capabilities and wealth of experience in the utilities industry to strengthen its future prospects. In the home market, we are firmly entrenched in electricity and gas transmission and distribution, and utilities support services through four major subsidiaries — SP PowerAssets, SP PowerGrid, PowerGas, and SP Services. Singapore Power Annual Report 2005 25 SP PowerGrid 26 Singapore Power Annual Report 2005 Operational Review management Mr Sim Kwong Mian Managing Director Mr Chan Eng Kiat General Manager (Regulatory & Network Planning) Mr Chang Swee Tong Deputy Managing Director Mr Albert Teow Director (Corporate Services) Mr Cheng See Tau General Manager (Network Management) Mr Law Chin Ho Director (Finance) Mr Chung Choon Heong General Manager (Network Development) Singapore Power Annual Report 2005 27 Our state-of-the-art Supervisory Control and Data Acquisition (SCADA) system ensures power supply reliability. At the Core of Power Quality 28 Singapore Power Annual Report 2005 Operational Review SP PowerGrid We have built up a robust electricity transmission and distribution network that is world-class in standard, employing leading-edge technology. At the heart of this network are two subsidiaries. They are geared towards providing quality power through investments in and management of a national electricity grid infrastructure that provides for future growth. SP PowerAssets (SPPA) is the owner of electricity transmission and distribution assets in Singapore. Its total fixed assets, valued at $6.5 billion, comprise a transmission network at 400kV, 230kV and 66kV, and a distribution network at 22kV, 6.6kV and 400V. SP PowerGrid (SPPG) manages and operates the electricity transmission and distribution networks owned by SPPA. SPPG adopts state-of-the-art technology and innovations to put in place a resilient infrastructure that ensures reliable and efficient supply of electricity to customers. Singapore Power Annual Report 2005 29 Checking gas content in cable oil: Our team of highly-skilled engineers and technicians is committed to ensuring that our transmission and distribution networks run smoothly. 30 Singapore Power Annual Report 2005 Operational Review SP PowerGrid RELIABILITY AND EFFICIENCY: NETWORK PERFORMANCE IMPROVEMENTS Key performance indicators for the electricity network for the year under review recorded major improvements over the same period last year. The system average interruption time, which has improved over the years, was further reduced from 4.32 minutes to 0.29 minute for the year, a significant improvement of 93% over the previous year. The number of supply interruptions, which saw continued reductions over the years, went down from 0.58 to 0.40 interruptions per 1,000 customers during the year under review, a healthy improvement of 31%. PREVENTIVE CHECKS: CONDITION MONITORING FOR BETTER PERFORMANCE SPPG’s efforts in condition monitoring continued to contribute to better performance, resulting in 55 potential failures being averted during the year. Since FY2001, a total of 255 potential failures were prevented, thus saving a repair bill of $26.4 million. WORKING IN PARTNERSHIP: IMPROVING SERVICE AND COMMUNICATION In its continual efforts to maintain close rapport with customers, SPPG organised the inaugural Power Quality Forum on 25 May 2005. The Forum, attended by customers, suppliers and retailers, provided a platform for knowledge sharing of power quality management experiences by renowned international experts. SHARING PRODUCTIVITY GAINS: GRID PRICING FURTHER REDUCED The average grid charge was reduced from 3.75 cents per kWh to 3.67 cents per kWh. This is the fourth consecutive year of price reductions to customers. High-tension customers were segmented into two new tariff categories — HT-Large (customers with monthly contracted capacity of at least 1,700kW) and HT-Small (contracted capacity of less than 1,700kW) — to better reflect the cost of service to the two groups of industrial customers. This is yet another way to help customers improve their competitiveness and make Singapore more attractive for investors. The setting up of Power Quality Interest Groups, which focus on high-technology industry sectors and provide opportunities for regular exchange of experiences and knowledge, was announced at the Forum. The Electronics & Semiconductor Power Quality Interest Group was inaugurated in October 2005, and interest groups for the Pharmaceutical and the Chemical & Petrochemical sectors will be established in the coming year. Singapore Power Annual Report 2005 31 Operational Review SP PowerGrid A high-level Power Quality Advisory Panel, led by SPPG Chairman with chief executives from industry as members, was formed for industry leaders to address power quality issues at a macro and strategic level. Customer Managers were appointed to enhance communication and working relations with SPPG’s key customers. There are about 150 key customers with whom SPPG maintains close rapport. A team of about 40 SPPG engineers visit these customers on a regular basis. REALITY CHECK: CUSTOMER SATISFACTION INDEX In the second annual customer survey conducted in December 2005, customers appraised SPPG with a customer satisfaction Work in progress at a new 400kV substation 32 Singapore Power Annual Report 2005 index of 7.5 out of 10. This is a significant improvement over the 6.6 rating in the previous year, and a testimony to the significant strides made by SPPG in meeting the needs of its customers. INVESTING FOR THE FUTURE: ON-GOING NETWORK DEVELOPMENT AND PLANNING The year in review saw good progress made on major 400kV and 230kV projects. Works are continuing well in the following, which are scheduled for completion in 2006 and 2007: • A 400kV substation to meet increasing electricity demand in the eastern part of Singapore; • A 230kV substation to meet anticipated demand growth in the northern part of Singapore; • The installation of a phase-shift transformer, allowing more efficient utilisation of transmission circuits to cater for additional power export from the northern part of the island; and • The installation of Time-of-Day (TOD) meters and telephone lines for some 4,700 contestable consumers under Phase 2 of the retail market liberalisation. In addition to on-going network development, major projects and initiatives in network planning were launched during the year. BREAKING NEW GROUND: 230/22KV SUBSTATION Singapore’s first substation with direct transformation from 230kV to 22kV will be installed in 2008/2009. Bypassing the 66kV voltage will result in a more efficient and reliable transportation of power to customers. The substation will serve as the primary power source for the new downtown at Marina Bay where the development will include the Integrated Resort and Business Financial Centre. ENHANCING EFFECTIVENESS: RE-ORGANISING FOR SHARPER FOCUS Organisational changes were made to achieve greater efficiency and effectiveness with existing functions. The Asset Management Branch and Procurement Branch were created; and a Corporate Relations Section was established under the Corporate Services Branch. The Asset Management Branch focuses on the optimisation of lifecycle management of network assets. Singapore Power Annual Report 2005 33 Operational Review SP PowerGrid The year saw good progress made on major projects, including an undersea cable tunnel. The Procurement Branch undertakes central procurement for the entire SP Group in Singapore. Through collaborative and consolidated procurement, SP can potentially enjoy price advantages. The Corporate Relations Section is tasked to develop the overall customer management strategy, co-ordinate customer management and communications programmes, and facilitate training for Customer Managers. QUALITY HUMAN RESOURCES: A PEOPLE DEVELOPER COMPANY SPPG joined the ranks of people-centric companies certified by SPRING Singapore as having attained the People Developer Standard. This achievement in January 2006 is a testimony of SPPG’s commitment to developing its people through the adoption and implementation of quality human resource development practices. 34 Singapore Power Annual Report 2005 Key Network Indicators SHORTER INTERRUPTIONS System Average Interruption Time (Minutes) FEWER INTERRUPTIONS Number of Supply Interruptions per 1,000 Customers � ��� ������������������� � � � � ���� ���� ���� ���� ����� ��������������������������������� ��� ��� ��� ���� ���� ���� ���� ���� ���� � ����� ����� ����� ����� ����� ����� ���� ��� ����� ����� ����� ����� ����� ����� �������������� �������������� POWERING ECONOMIC GROWTH Real GDP vs Electricity Net Demand Growth (% Change) POWER DELIVERY Electricity Transmitted and Distributed (GWh) �� ���� ������ ��������������������� � � � � � �� ��� ��� ��� ��� ����� ��� ��� ��� ��� ��� ��� ������� ���������������� ��� ������ ������ ������ ������ ������ ������ ������ ������ ������ �� �� �� �� �� �� �� � ����� ����� ����� ����� ����� ����� ������������� �������������� GWh percentage change based on Actual Sales GWh values based on Account Sales Singapore Power Annual Report 2005 35 PowerGas 36 Singapore Power Annual Report 2005 Operational Review management Mr John Baptist Tay Managing Director Mr Lim Song Hau Director (Network Development) Mr Tai Seng Chong Director (System Operation) Mr Chin Terk Chung Director (Network Management) Singapore Power Annual Report 2005 37 Growing Gas Networks 38 Singapore Power Annual Report 2005 Laying of gas transmission pipelines that will cater to future needs Operational Review PowerGas Being Singapore’s oldest and most established gas company, PowerGas has a wealth of expertise that comes from more than 140 years of serving the local gas industry. Today, PowerGas is the sole gas transporter and system operator in Singapore. It manages a transportation network of about 2,800km of transmission and distribution pipelines. INCREASING CAPACITY: TRANSMISSION NETWORK EXPANDED PowerGas commissioned the 15-km pipeline extension to Tuas Power on 27 April 2005, about one and a half months ahead of schedule. With this completion, the three major generation companies have access to two sources of natural gas supply. Further work will be carried out in 2006 to enable additional gas injection from the Tuas Pipeline into the Sakra- Senoko pipeline system. Singapore Power Annual Report 2005 39 Gas analysis checks are part of a quality control system at the natural gas facility of PowerGas. 40 Singapore Power Annual Report 2005 Operational Review PowerGas Another 6km of gas transmission pipeline is being constructed to transport Malaysian gas to Keppel Energy’s 500MW co-generation power plant on Jurong Island. Work started in December 2005 and is expected to be completed by the third quarter of 2006. EXPANDING REACH: DISTRIBUTION AND TOWN GAS NETWORKS ENHANCED The natural gas distribution network in Jurong and Tuas was extended by about 1km to support the delivery of natural gas to industrial customers. Supply reliability will be further improved by end-2006 with the development of offtake stations in the western part of Singapore to enable additional injection points from the transmission system into the distribution network. Maintenance (left) and monitoring (below) are essential to gas supply reliability. Singapore Power Annual Report 2005 41 The Meter Testing Laboratory of PowerGas has received SAC-SINGLAS Certificate of Accreditation. 42 Singapore Power Annual Report 2005 Operational Review PowerGas The town gas network was extended by 16km to reach more customers in new Housing & Development Board estates, as well as private residential and commercial premises. The year also saw 13km of old pipelines renewed, and the diversion of 5km of pipelines affected by mass rapid transit extension works. PASSING THE TEST: ACCREDITATION OF METER TESTING LABORATORY The Meter Testing Laboratory of PowerGas, located at its National Gas Control Centre, was accredited under the Singapore Accreditation Council-Singapore Laboratory Accreditation Scheme. It received its Certificate of Accreditation on 9 May 2005. With this accreditation, the laboratory can test meters up to a capacity of five cubic metres per hour, and verify the meters’ accuracy to international standards. GEARING UP: THE NEW GAS INDUSTRY FRAMEWORK Under the new gas industry framework, PowerGas will be the sole transporter and gas system operator (GSO). It will own and operate the onshore gas transportation network, which includes the pipelines currently owned and operated by SembCorp Gas Pte Ltd. The interconnection of the existing network of PowerGas and that of SembCorp Gas is being studied by the Energy Market Authority (EMA). The new industry framework will enable an open-access gas transportation network in a multi-shipper, multi-retailer market environment. The Gas Network Code was approved by the EMA in October 2005. Work is continuing by the Standard Operating Procedures (SOP) Industry Working Group to develop SOPs. These will enable close co-ordination between the Transporter/GSO, shippers, end-users and Power System Operator under various operating scenarios, including contingency operations under the Gas Network Code framework. To meet the requirements of the Gas Network Code and SOPs, PowerGas is developing the Gas Transportation System Solution, a web-based IT system. It will facilitate gas nominations by shippers, as well as scheduling and the balancing of gas injections and withdrawals in the transportation network. Singapore Power Annual Report 2005 43 SP Services 44 Singapore Power Annual Report 2005 Operational Review management Mr Ong Keng Kiat Managing Director Mrs Jeanne Cheng General Manager (Services & Marketing) Mr Lim Ah Kuan Director (Operations) Ms Lily Tan Acting Director (Information Systems) Ms Derbin Kwek Deputy Director (Finance & Accounts) Singapore Power Annual Report 2005 45 An integrated customer service call centre is dedicated to attending to the needs of our more than one million utility customer accounts. At the Heart of Customer Service 46 Singapore Power Annual Report 2005 Operational Review SP Services SP Services provides a convenient one-stop customer service for electricity, water, piped gas supplies and refuse collection in Singapore. It is also the Market Support Services Licensee in the New Electricity Market, enabling a smooth and seamless operation of the competitive electricity market for the benefit of consumers and the industry as a whole. SP Services provides services such as meter reading and data management, and facilitates consumer registration and transfers from one retailer to another. It also provides other utilities support services such as billing and payment collection on behalf of SP PowerGrid (SPPG) and other utility service providers. These include the Public Utilities Board (PUB), City Gas and various refuse collection companies. Leveraging on its experience in consolidated billing and payment collection, SP Services provides an efficient and convenient service for every home and business in Singapore. SURPASSING BENCHMARKS: SERVICE QUALITY SP Services views feedback and suggestions from principals and customers as critical to further improvements. In line with this focus, in the last quarter of 2005, it conducted a comprehensive Customer Satisfaction Survey of 800 customers who were randomly selected. Singapore Power Annual Report 2005 47 Operational Review SP Services SP Services’ branch at Woodlands Civic Centre was recently renovated and is one of our initiatives to go the extra mile for our customers. The survey results were very good — 83% of the customers surveyed were satisfied with SP Services. The high rating also placed SP Services ahead of five other major service providers in Singapore that were chosen as benchmarks for comparison. The survey also helped SP Services identify areas for improvement. SP Services’ commitment towards service excellence is also shown in its service level performance. It exceeded all the regulated service levels and also introduced several new initiatives to boost service quality. THE EXTRA MILE: NEW INITIATIVES IN SERVICE EXCELLENCE Providing quality service and greater convenience for its customers continued to be the focus of SP Services. The year under review saw the launch of several new customer service initiatives. SP Services successfully launched the Pay- As-You-Use (PAYU) metering scheme on 16 May 2005. As at 31 March 2006, some 9,000 customers have signed up for the prepaid metering scheme. The scheme enables customers to better manage their consumption while paying their arrears over a period of time. In another customer service initiative, SP Services partnered DBS Bank to launch the POSB Everyday Card on 30 September 2005. Customers can pay their utility bills conveniently and, at the same time, enjoy a wide array of benefits. These include instant cash rebates, ranging from 1% to 20%. The cash rebates in the form of Daily$ can be used to offset 48 Singapore Power Annual Report 2005 payment for items such as utilities, petrol, groceries as well as cable television and mobile phone charges. Customers who pay their utility bills through the POSB Everyday Card enjoy a 1% cash rebate on their utility payment. Given the company’s continuous efforts to improve service to customers, SP Services teamed up with the 7-Eleven convenience store chain to introduce a new payment mode. Since 12 December 2005, customers have been able to pay their utility bills at any of the more than 300 7-Eleven stores island-wide at any time of the day, and night, using cash, NETS or CashCard. The service has been well-received by customers. (Smile, Timely, Accessible, Reliable) service guidelines and customer servicing skills. All frontline staff went through customised programmes to acquaint or refresh themselves with the STAR service and to learn new service skills. SP Services was awarded the People Developer Standard in May 2005. The award recognises that SP Services has adopted sound, effective strategies on staff development. The PAYU metering scheme helps customers better manage their utility consumption. SP Services introduced a new common utility enquiry hotline — 1800-2222 333 — for the convenience of customers who call the various utility service providers. This initiative is a joint effort of SP Services, SPPG, PUB and City Gas. Customers who call the billing enquiry hotline are routed to SP Services, SPPG, PUB or City Gas, depending on the nature of their enquiries. ESSENCE OF EXCELLENCE: OUR PEOPLE AND OUR PROCESSES SP Services obtained its ISO 9001:2000 certification in July 2004. A surveillance audit by external assessors conducted in February 2006 affirmed that SP Services had continued to comply with the ISO (International Organization for Standardization) certification standards. SP Services is committed to developing its staff, firmly believing that a trained and skilled workforce will enable the company to meet the challenges ahead. During the year, it provided 91 training hours per person for all levels of staff. PLAYING AN INTEGRAL ROLE: ELECTRICITY MARKET DEREGULATION SP Services continued to play an integral role in expanding the liberalisation of the electricity market. During the year, more contestable consumer accounts were activated, bringing the total number of contestable customers to 9,264 as at 31 March 2006. These consumers can choose to buy electricity from retailers, or directly or indirectly from the wholesale electricity market. In 2005, the company collaborated with its training partner to develop and roll out a series of service skills training programmes incorporating the Strategic Service Intent STAR Singapore Power Annual Report 2005 49 50 Singapore Power Annual Report 2005 Operational Review Singapore Power Overseas SP envisions itself becoming a leading energy player in the Asia-Pacific region. We have a strong presence in Australia through SP AusNet, which was publicly-listed in 2005, and investments in South Korea and Taiwan. Singapore Power Annual Report 2005 51 SP AusNet 52 Singapore Power Annual Report 2005 Operational Review management Mr Nino Ficca Managing Director Mr Charles Popple General Manager (Regulatory & Business Strategy) Mr Paul Adams General Manager (Network Services Group) Mr John Azaris General Manager (Human Resources & Communications) Mr Norm Drew General Manager (Transmission Network Development) Mr Peter Merritt General Manager (Business Systems & Services) Mr Peter Buck General Manager (Distribution Network Development) Mr Adrian Hill Director (Strategic Projects) Mr Terry Fowler General Manager (Finance) Ms Elizabeth Mildwater General Counsel & Company Secretary Singapore Power Annual Report 2005 53 New Phase for SP in Australia 54 Singapore Power Annual Report 2005 Operational Review SP AusNet The past year certainly brought many changes to SP’s Australian arm, SP AusNet, culminating in its dual public listing in Australia and Singapore. Leading up to this, the merchant energy business was divested, and the electricity transmission business and the electricity and gas distribution businesses integrated. These changes herald a new era for the Australian energy sector, and a new phase for SP in Australia. SP AusNet, which has an ”A1” rating from Moody’s and an “A” rating from Standard & Poor’s, is the largest combined electricity transmission and electricity and gas distribution business in Australia. It is 51% owned by Singapore Power International Pte Ltd, a whollyowned subsidiary of SP, following SP AusNet’s Initial Public Offering (IPO). SPI Management Services Pty Ltd (whollyowned by SP) performs management services for SP AusNet under a management services agreement. The business transition this past year was comprehensive and beneficial, and the focus on extracting and capitalising on the synergies of bringing together the network businesses proved fruitful. SP AusNet is committed to ensuring that equipment remain in the best working order. Singapore Power Annual Report 2005 55 SP AusNet provides electricity to over one million homes in Victoria. 56 Singapore Power Annual Report 2005 Operational Review SP AusNet A new integrated business structure and the market launch of a new brand name, SP AusNet, was just the beginning of a hectic and successful year, with the highlights of the SP AusNet calendar being its IPO in November 2005 and the start of trading in Australia and Singapore the following month. The strong local management team has a wealth of experience in running the company, and SP AusNet — situated in four of the five growth corridors in Victoria — has strong organic growth potential, contributing to its asset base and regulated revenue streams. GOING REGIONAL: NATURAL GAS EXTENSION PROGRAMME A A$40 million natural gas extension programme for the supply of natural gas to 12 regional towns across the west of the State was rolled out. This programme could potentially see up to 15,000 properties having access to natural gas for the first time. The construction programme, which began in March 2005, constitutes six discrete projects with a total of 12 towns to be reticulated by the end of 2007. When completed, SP AusNet will own and operate the new gas infrastructure. By the close of 2005, the first connection was completed in Creswick, with work underway in the towns of Gisborne, New Gisborne, Macedon, Port Fairy, and Woodend. Connections in all of these towns are due for completion by the end of 2006. In 2007, the towns of Barwon Heads, Camperdown, Lancefield, Maiden Gully, Riddells Creek and Romsey will follow. These first-stage works have increased SP AusNet’s regulated gas asset base by 131km of mains and eight major regulating facilities. These, in turn, position SP AusNet to extend the network in each town as further growth occurs. Planning for the rollout of the natural gas infrastructure was carried out in consultation with a wide spectrum of stakeholders, including Regional Development Victoria, local communities, environmental agencies and councils. Delivery of natural gas to regional areas benefits the local communities through lower energy costs, and drives future investment and employment growth. NETWORK EXPANDS: ELECTRICITY CONNECTIONS IN GROWTH CORRIDORS Many regions across SP AusNet’s operating area have benefited from the expansion and development of the electricity distribution network to support social and economic infrastructure activities. Near the northern border town of Wodonga, the establishment of a large distribution centre for a major retail company called for SP AusNet to install a new zone substation. In the rural east, the expansion of manufacturing plants and industrial estates resulted in network augmentations in Leongatha, Morwell, Sale, Traralgon and Warragul. Singapore Power Annual Report 2005 57 Operational Review SP AusNet Closer to Melbourne, the network’s capacity was boosted to meet the growing demand of manufacturing plants at Monbulk and Rowville as well as the growth in population in the northern and south-eastern growth corridors. New connections were made for urban residential customers in the northern metropolitan corridor (Epping, Mernda, Doreen and South Morang) and the south-eastern corridor of Cranbourne, Pakenham, Berwick and Narre Warren. A marked increase in the energy required to power upgraded water and sewerage infrastructure in growth corridors led to distribution network upgrades in the northern Melbourne growth corridor and, regionally, at Morwell. One area of Victoria state requiring both network upgrades and new connections is South Gippsland where Wonthaggi, Inverloch, Lakes Entrance and several other coastal towns have benefited from the sea-change phenomenon that is driving growth in all sectors. This phenomenon refers to the growing shift in population to the coast. In December 2005, SP AusNet was successful in a competitive tendering process for two major transmission network augmentation projects at Rowville and Moorabool. The two competitive contracts were awarded by VENCorp, the Victorian energy system planner, and are intended to support load growth in Victoria’s metropolitan and regional areas. SP AusNet will provide natural gas to twelve new Victorian towns by end of 2007. 58 Singapore Power Annual Report 2005 Operational Review Asia Investments in Asia SPI SEOSAN CO-GENERATION AND WATER TREATMENT, SOUTH KOREA SP’s investment in South Korea comprises a co-generation plant of 92MW and a water treatment plant of 840 tons/hour. The Seosan industrial utilities complex provides electricity, steam and water treatment services to Samsung Total Petrochemicals Co Ltd, one of the largest petrochemical companies in the country. The utilities complex continued to provide reliable services to Samsung Total during the year. It achieved 100% availability in the supply of water and steam, and 99.9% availability in electricity supply. The complex also completed on schedule a major overhaul in conjunction with the petrochemical complex turnaround in June 2005. The Seosan complex achieved a good safety record, meeting the zero lost time incident standard mandated by Korea Occupational Safety & Health Agency. EVER POWER, TAIWAN SP’s investment in Taiwan comprises a 25% stake in Ever Power IPP Company, an independent power producer, which operates a 960MW combined-cycle power generation plant. The power plant supplies electricity to Taiwan Power Company. During FY2005, Ever Power continued to maintain good availability, meeting the dispatch requirements of Taiwan Power Company. Ever Power also achieved good profitability and maintained a consistent dividend payout to shareholders. The Seosan industrial utilities complex continued to provide reliable services to Samsung Total during the year. Singapore Power Annual Report 2005 59 Beyond Business 60 Singapore Power Annual Report 2005 Our People, Our Community It’s never too early to learn about efficient use of electricity. Our staff explains basic concepts to these young visitors at the Electricity Efficiency Centre at Singapore Power Building. PEOPLE AND COMMUNITY SP Group has a staff strength of close to 3,800 in its Singapore and overseas operations. Just as we are committed to creating value for our customers and shareholders, we are similarly committed to our people, and our community. We support both, we continually learn from each other, and we share ideas and knowledge for a brighter future. Our People: Developing Employees and Expanding the Talent Pool SP accords high priority to staff development, with each staff receiving an average of 61 learning hours a year. In all, 90 in-house training courses were made available to staff during the year, as well as various public seminars, apprenticeship training schemes, overseas training, on-the-job training, and e-learning. Leading-edge training technology was utilised for more effective and “just-in-time” learning. Three new e-learning courses were developed in-house during the year to provide customised training on the Customer Management System. Singapore Power Annual Report 2005 61 Our People, Our Community Right: Our scholarship programme provides us with a growing talent pool. Extreme right: Fostering Union- Management relations through regular dialogue We continued to expand our talent pool through our scholarship programme. A total of five scholarships, three for local universities and two for overseas universities, were awarded in the year. Upon completion of their university studies, our graduating scholars join us as Management Associates and are exposed to different functional areas within the Group. Other leadership training programmes are also provided — such as job rotation across the subsidiaries, specialised courses and challenging assignments on strategic initiatives. Union-Management Relations A strong partnership exists between the Union of Power and Gas Employees (UPAGE) and Management. The Union-Management Seminar held in Kuching in September 2005 is testimony to the efforts made to foster greater understanding between UPAGE and Management. With the support of the Union, SP was able to carry through many initiatives and changes. Working in close liaison with UPAGE, SP participated in the launch on 7 February 2006 of the National Trades Union Congress (NTUC) initiative on the employability of mature workers. Two colleagues who were on re-employment after retirement, Mr Lim Ah Kok and Mr Nadaison Pookays, were featured in an NTUC video presentation. SP’s initiative on employability of mature workers was also featured in Chinese daily Lianhe Zaobao, and on Channel 5’s news bulletin. Keeping In Touch, Engaging Our People An Employee Opinion Survey was conducted as part of our continuing efforts to engage our staff. Results of the survey and follow-up action plans were shared with the staff at the Management Annual Plan 2006. The year under review also saw the introduction of the Singapore Power ACE (Appreciation for Commitment and Excellence) Award. Aimed at motivating staff to continue to excel and strive for improvements, the award recognises SP staff who have displayed outstanding work performance, made significant contributions outside their scope of work, and exhibited exemplary conduct and work attitude. 62 Singapore Power Annual Report 2005 The Wellness Award was introduced during the year to reward employees who do not take any medical leave for a calendar year. Singapore HEALTH Award For the second consecutive year, SP clinched the Singapore HEALTH (Helping Employees Achieve Life-Time Health) Gold Award, which underscores our commitment in helping employees lead a healthy lifestyle. Left: Kick-off meeting for an Economic Value Cross-Functional Project Below: Engaging staff at our Management Annual Plan meeting The inaugural ACE Award winner was Mr Azhar Bin Mohamed Noor from PowerGas. The Merit Award winners were Mr Lawrence Lee Siew Ming from SP Services, Mr Jason Tan Chee Kean from SP PowerGrid (SPPG) and Mr Rosle Bin Gaus from HR&A Department. Reward for Performance The Economic Value Added (EVA)-based long-term incentive plan for executive staff in Singapore was introduced. To further encourage commitment to the performance of the company, staff in Singapore and Australia were given priority in the allocation of SP AusNet securities during its initial public offering. Singapore Power Annual Report 2005 63 Our People, Our Community Our performance appraisal system was also further refined to recognise important competencies, valued behavioural traits and subscription to corporate values. Right: Artist’s impression of Singapore Power Building’s new façade Below: A billiard room is one of several new facilities for staff to enjoy at our newly-opened recreation club. Creating Value During the year, a total of $12,295 was awarded to staff who contributed their ideas via the Value Creation Idea Award (VCIA) scheme. In all, 348 ideas to improve operations were accepted. An Economic Value Project (EVP) Workshop series was organised company-wide. Eleven cross-functional projects were identified at these workshops. Team leaders and members were selected to work on these projects, leveraging on synergies between the company’s value centres. 64 Singapore Power Annual Report 2005 Reaching out at a roadshow in Tampines Upgrading of Singapore Power Building Our headquarters in Singapore Power Building was renovated to enhance the working environment, and our offices integrated and clustered to streamline workflow and to facilitate staff communication and interaction. A new recreation club was built to provide facilities such as a gymnasium, sauna, and billiard and karaoke rooms. The recreation club was opened to staff in February 2006. The exterior of Singapore Power Building is currently being refurbished. The façade is being re-cladded, replacing the tiled finishes with matching aluminium panels. External windows are being replaced to enhance sound and thermal insulation for the building which also houses non-SP tenants. Our Community: Contributing to Society We pride ourselves as a socially responsible corporate citizen, contributing actively to society and the less fortunate in our midst. We have contributed to numerous charities in our efforts to enrich the quality of lives of thousands of needy children, the elderly, and people with disabilities. We have also donated to civic organisations and other causes that strive to make a positive change in society. During the year under review, SP launched the Singapore Power Heartware Fund, initially raising more than $1 million to help the needy elderly. In addition, we contributed over $385,000 in financial assistance to some 20 charities and associations, including the MILK Fund, Rainbow Centre and Asian Women’s Welfare Association Welfare Fund. SP staff also donated more than $50,000 as part of the Community Chest SHARE programme, with SP matching contributions dollar-for-dollar. Reaching Out Two roadshows, attracting more than 20,000 visitors, were organised as part of SP’s Public Outreach Programme to increase awareness of SP, its operations and the role it plays in the energy sector. The programme also included briefings to Members of Parliament, grassroots leaders and the media. National Day In support of nation building, SP made a record contribution of $250,000 to the celebration of Singapore’s 40th birthday last year. The sponsorship placed SP as one of the top-tier sponsors of the National Day Celebrations. Singapore Power Annual Report 2005 65 Our People, Our Community SP AusNet supports environmental groups such as the Landcare and is committed to the environment. Victorian Energy Education and Training (VEET) Programme The VEET Programme forges links between industry, education providers and community leaders. The programme provides young people with a first-hand understanding of the energy industry, plus the opportunity of a job placement and a potential career. Contribution Towards the Nation In recognition of its outstanding support and contribution towards national defence, SP was accorded the Minister for Defence Award 2005 and the Ministry of Home Affairs Award for National Servicemen’s Employers 2005. The Minister for Defence Award is the highest accolade for employers accorded by the Ministry of Defence. SP was one of 21 employers who received the award in 2005. Community Development Fund The Community Development Fund was developed by SP AusNet to contribute positively to the long-term growth and development of Australia’s Victorian communities. The Fund demonstrates that SP AusNet does more than deliver safe and reliable energy to over a million customers across Victoria. SP AusNet launched the fund in South Gippsland Shire in FY2005. Two projects are being undertaken in this area with the help of the Fund. REACH Foundation Regional Workshops SP AusNet sponsors the REACH Foundation to run school-based workshops in key regional towns. The workshops empower young people with life skills and raise questions that stimulate positive and critical thinking. Landcare Sponsorship SP AusNet has maintained a long and mutuallybeneficial relationship with Landcare Victoria since 1999. Over this period, SP AusNet has targeted funding to preserve and improve the native landscape; develop and maintain suitable native vegetation near easements; and educate landowners on selecting and managing vegetation near powerlines. The Landcare programme provides the basis of a working partnership between the community, government and industry. As part of its commitment to the environment, SP AusNet also encourages its security holders to register to receive their security holder notices and annual report electronically through the eTree programme. For each investor who signs up, SP AusNet donates A$2 to Landcare Australia to fund the planting of indigenous trees in the community. 66 Singapore Power Annual Report 2005 Designed and produced Singapore by Key Power Communications Annual Report Pte 2005 Ltd 67 Singapore Power Limited 111 Somerset Road #10-01 Singapore Power Building Singapore 238164 Tel: (65) 6823 8888 Fax: (65) 6823 8188 www.singaporepower.com.sg 68 Singapore Power Annual Report 2005