Open Electricity Market
The Open Electricity Market is an initiative by the Energy Market Authority (EMA) that allows you to enjoy more choices and flexibility when buying electricity. You can benefit from competitive pricing and innovative offers from retailers.
With the Open Electricity Market, you have the choice of buying electricity from:
- SP Group at the regulated tariff (no action is required if you choose this option); or
- An electricity retailer at a price plan that best meets your needs; or
- The wholesale electricity market at half-hourly wholesale electricity prices through SP Group.
Regardless of who you buy your electricity from, your electricity supply will stay the same. This is because SP Group will continue to operate the national power grid and deliver electricity to everyone.
Working with Retailers
Our goal is to make processes convenient and efficient for all customers. SP will facilitate customer transfers between retailers and offer retailers one-stop utilities billing and call centre services.
As the Market Support Services Licensee, SP continues to provide services such as:
- Opening of utilities account
- Meter reading
- Meter data management
- Billing services
If your Retailer Exits the Market
You will be transferred to buy electricity from SP Group as a last resort.
- Households and small businesses with an average monthly consumption of less than 4MWh will buy electricity at the regulated tariff rate.
- Larger businesses with an average monthly consumption of at least 4MWh will buy electricity at the wholesale electricity price.
There will be no disruption to your electricity supply. You will continue to receive your electricity supply through the national power grid that is operated by SP Group.
Making the Switch to a Retailer
For more information on Open Electricity Market
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