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SPD23_6450 SP App Digital Brochure_R4https://www.spgroup.com.sg/dam/jcr:7757fa21-6247-4b58-8c7c-bbf1c1a92ef3/SPD23_6450%20SP%20App%20Digital%20Brochure_R4.pdf
Managing your utilities is easy, quick, and green! Download the SP app now! Convenience and sustainability, all within the app! Submit meter readings Explore sustainable products on Green Marketplace Green your electricity consumption with My Green Credits™ Locate an EV charger, charge and pay View and pay bills Track your carbon footprint Open account, link and track your consumption Utilities Management with Consumption Insights Manage your utilities account anywhere, anytime. Monitor your utilities consumption through dynamic insights and save energy. You can: • Open and close your utilities account • Link your utilities account to track your consumption • View your consumption in an hourly, monthly and yearly comparison • Submit meter readings for electricity, water and gas • Reschedule appointments My Carbon Footprint A calculator that helps you understand the impact of your actions on the environment, this tracker promotes changes in behaviour and lifestyle to reduce your carbon emissions. Calculate your carbon footprint based on your lifestyle choices such as in food, transportation and the use of electrical appliances. View and pay bills Never worry again about missing a payment, queuing to pay or finding your past or present bills. View and pay your bills on the go with your preferred card or via PayNow QR. You may also choose to set it on recurring payment. Adhoc payments STEP 1 Select the Bills tab > Select a bill. STEP 2 Select a payment method. STEP 3 Complete your payment. Recurring payments Have the option to set it on automatic monthly recurring payment to avoid missing a payment. STEP 1 Select the Profile tab. STEP 2 Select your Payment Method. STEP 3 Select your default card for recurring payments. STEP 4 Choose the Account to set up recurring and select Submit. Electric Vehicle (EV) Charging Your green mobility journey is an easy ride with Singapore’s largest fast-charging network via the app. Search for the nearest available charging points, receive updates about your charging sessions and make payments seamlessly. My Green Credits™ Support the growth of renewable energy projects through the purchase of renewable energy certificates (RECs), that represent the environmental attributes of the generation of a one-megawatt hour (MWh) of energy produced by renewable sources such as solar, wind and others. With every purchase of My Green Credits from the OneMillionTrees Initiative category, SP Group pledges to donate 15% of proceeds to support the OneMillionTrees movement in partnership with Garden City Fund under NParks. Green Marketplace Welcome to Green Marketplace, where you can find greener choices for your planned purchases. These include financial services which encourage green living, for instance a home loan with incentives for solar panel installation, or a car insurance plan that rewards you for driving less! You can look for car loans specifically designed for the purchase of Electric Vehicles (EVs). You can choose home loans that encourage greener living, for instance with incentives for solar panel installation, or rewards if your home incorporates sustainability features. You can even choose financial services that encourage green behaviour, including an innovative car insurance plan that rewards you for driving less! In the meantime, you’ll gain insights on how your choices can reduce your carbon footprint and save costs. © 2023 Singapore Power Ltd. All Rights Reserved Information is accurate as of July 2023 publication.
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Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. 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Brochure_R4https://www.spgroup.com.sg/dam/jcr:7757fa21-6247-4b58-8c7c-bbf1c1a92ef3/SPD23_6450%20SP%20App%20Digital%20Brochure_R4.pdf Managing your utilities is easy, quick, and green! Download the SP app now! Convenience and sustainability, all within the app! Submit meter readings Explore sustainable products on Green Marketplace Green your electricity consumption with My Green Credits™ Locate an EV charger, charge and pay View and pay bills Track your carbon footprint Open account, link and track your consumption Utilities Management with Consumption Insights Manage your utilities account anywhere, anytime. Monitor your utilities consumption through dynamic insights and save energy. You can: • Open and close your utilities account • Link your utilities account to track your consumption • View your consumption in an hourly, monthly and yearly comparison • Submit meter readings for electricity, water and gas • Reschedule appointments My Carbon Footprint A calculator that helps you understand the impact of your actions on the environment, this tracker promotes changes in behaviour and lifestyle to reduce your carbon emissions. Calculate your carbon footprint based on your lifestyle choices such as in food, transportation and the use of electrical appliances. View and pay bills Never worry again about missing a payment, queuing to pay or finding your past or present bills. View and pay your bills on the go with your preferred card or via PayNow QR. You may also choose to set it on recurring payment. Adhoc payments STEP 1 Select the Bills tab > Select a bill. STEP 2 Select a payment method. STEP 3 Complete your payment. Recurring payments Have the option to set it on automatic monthly recurring payment to avoid missing a payment. STEP 1 Select the Profile tab. STEP 2 Select your Payment Method. STEP 3 Select your default card for recurring payments. STEP 4 Choose the Account to set up recurring and select Submit. Electric Vehicle (EV) Charging Your green mobility journey is an easy ride with Singapore’s largest fast-charging network via the app. Search for the nearest available charging points, receive updates about your charging sessions and make payments seamlessly. My Green Credits™ Support the growth of renewable energy projects through the purchase of renewable energy certificates (RECs), that represent the environmental attributes of the generation of a one-megawatt hour (MWh) of energy produced by renewable sources such as solar, wind and others. With every purchase of My Green Credits from the OneMillionTrees Initiative category, SP Group pledges to donate 15% of proceeds to support the OneMillionTrees movement in partnership with Garden City Fund under NParks. Green Marketplace Welcome to Green Marketplace, where you can find greener choices for your planned purchases. These include financial services which encourage green living, for instance a home loan with incentives for solar panel installation, or a car insurance plan that rewards you for driving less! You can look for car loans specifically designed for the purchase of Electric Vehicles (EVs). You can choose home loans that encourage greener living, for instance with incentives for solar panel installation, or rewards if your home incorporates sustainability features. You can even choose financial services that encourage green behaviour, including an innovative car insurance plan that rewards you for driving less! In the meantime, you’ll gain insights on how your choices can reduce your carbon footprint and save costs. © 2023 Singapore Power Ltd. All Rights Reserved Information is accurate as of July 2023 publication. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingl
Searchhttps://www.spgroup.com.sg/search?tag=sp-digital
Search SPD23_6450 SP App Digital Brochure_R4https://www.spgroup.com.sg/dam/jcr:7757fa21-6247-4b58-8c7c-bbf1c1a92ef3/SPD23_6450%20SP%20App%20Digital%20Brochure_R4.pdf Managing your utilities is easy, quick, and green! Download the SP app now! Convenience and sustainability, all within the app! Submit meter readings Explore sustainable products on Green Marketplace Green your electricity consumption with My Green Credits™ Locate an EV charger, charge and pay View and pay bills Track your carbon footprint Open account, link and track your consumption Utilities Management with Consumption Insights Manage your utilities account anywhere, anytime. Monitor your utilities consumption through dynamic insights and save energy. You can: • Open and close your utilities account • Link your utilities account to track your consumption • View your consumption in an hourly, monthly and yearly comparison • Submit meter readings for electricity, water and gas • Reschedule appointments My Carbon Footprint A calculator that helps you understand the impact of your actions on the environment, this tracker promotes changes in behaviour and lifestyle to reduce your carbon emissions. Calculate your carbon footprint based on your lifestyle choices such as in food, transportation and the use of electrical appliances. View and pay bills Never worry again about missing a payment, queuing to pay or finding your past or present bills. View and pay your bills on the go with your preferred card or via PayNow QR. You may also choose to set it on recurring payment. Adhoc payments STEP 1 Select the Bills tab > Select a bill. STEP 2 Select a payment method. STEP 3 Complete your payment. Recurring payments Have the option to set it on automatic monthly recurring payment to avoid missing a payment. STEP 1 Select the Profile tab. STEP 2 Select your Payment Method. STEP 3 Select your default card for recurring payments. STEP 4 Choose the Account to set up recurring and select Submit. Electric Vehicle (EV) Charging Your green mobility journey is an easy ride with Singapore’s largest fast-charging network via the app. Search for the nearest available charging points, receive updates about your charging sessions and make payments seamlessly. My Green Credits™ Support the growth of renewable energy projects through the purchase of renewable energy certificates (RECs), that represent the environmental attributes of the generation of a one-megawatt hour (MWh) of energy produced by renewable sources such as solar, wind and others. With every purchase of My Green Credits from the OneMillionTrees Initiative category, SP Group pledges to donate 15% of proceeds to support the OneMillionTrees movement in partnership with Garden City Fund under NParks. Green Marketplace Welcome to Green Marketplace, where you can find greener choices for your planned purchases. These include financial services which encourage green living, for instance a home loan with incentives for solar panel installation, or a car insurance plan that rewards you for driving less! You can look for car loans specifically designed for the purchase of Electric Vehicles (EVs). You can choose home loans that encourage greener living, for instance with incentives for solar panel installation, or rewards if your home incorporates sustainability features. You can even choose financial services that encourage green behaviour, including an innovative car insurance plan that rewards you for driving less! In the meantime, you’ll gain insights on how your choices can reduce your carbon footprint and save costs. © 2023 Singapore Power Ltd. All Rights Reserved Information is accurate as of July 2023 publication. 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National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. 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Brochure_R4https://www.spgroup.com.sg/dam/jcr:7757fa21-6247-4b58-8c7c-bbf1c1a92ef3/SPD23_6450%20SP%20App%20Digital%20Brochure_R4.pdf Managing your utilities is easy, quick, and green! Download the SP app now! Convenience and sustainability, all within the app! Submit meter readings Explore sustainable products on Green Marketplace Green your electricity consumption with My Green Credits™ Locate an EV charger, charge and pay View and pay bills Track your carbon footprint Open account, link and track your consumption Utilities Management with Consumption Insights Manage your utilities account anywhere, anytime. Monitor your utilities consumption through dynamic insights and save energy. You can: • Open and close your utilities account • Link your utilities account to track your consumption • View your consumption in an hourly, monthly and yearly comparison • Submit meter readings for electricity, water and gas • Reschedule appointments My Carbon Footprint A calculator that helps you understand the impact of your actions on the environment, this tracker promotes changes in behaviour and lifestyle to reduce your carbon emissions. Calculate your carbon footprint based on your lifestyle choices such as in food, transportation and the use of electrical appliances. View and pay bills Never worry again about missing a payment, queuing to pay or finding your past or present bills. View and pay your bills on the go with your preferred card or via PayNow QR. You may also choose to set it on recurring payment. Adhoc payments STEP 1 Select the Bills tab > Select a bill. STEP 2 Select a payment method. STEP 3 Complete your payment. Recurring payments Have the option to set it on automatic monthly recurring payment to avoid missing a payment. STEP 1 Select the Profile tab. STEP 2 Select your Payment Method. STEP 3 Select your default card for recurring payments. STEP 4 Choose the Account to set up recurring and select Submit. Electric Vehicle (EV) Charging Your green mobility journey is an easy ride with Singapore’s largest fast-charging network via the app. Search for the nearest available charging points, receive updates about your charging sessions and make payments seamlessly. My Green Credits™ Support the growth of renewable energy projects through the purchase of renewable energy certificates (RECs), that represent the environmental attributes of the generation of a one-megawatt hour (MWh) of energy produced by renewable sources such as solar, wind and others. With every purchase of My Green Credits from the OneMillionTrees Initiative category, SP Group pledges to donate 15% of proceeds to support the OneMillionTrees movement in partnership with Garden City Fund under NParks. Green Marketplace Welcome to Green Marketplace, where you can find greener choices for your planned purchases. These include financial services which encourage green living, for instance a home loan with incentives for solar panel installation, or a car insurance plan that rewards you for driving less! You can look for car loans specifically designed for the purchase of Electric Vehicles (EVs). You can choose home loans that encourage greener living, for instance with incentives for solar panel installation, or rewards if your home incorporates sustainability features. You can even choose financial services that encourage green behaviour, including an innovative car insurance plan that rewards you for driving less! In the meantime, you’ll gain insights on how your choices can reduce your carbon footprint and save costs. © 2023 Singapore Power Ltd. All Rights Reserved Information is accurate as of July 2023 publication. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngi
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Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/data-science-and-ai-deliver-efficient-energy-solutions-to-customers SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Data Science and AI Deliver Efficient Energy Solutions to Customers INNOVATION Dr Hu Yiqun, Director, SP Digital, solves energy challenges using innovative solutions. Imagine this: An Energy Brain, brimming with intelligence amassed from large volume of energy consumption data from residential households and businesses. Together with complementary data, the Energy Brain analysed the data to offer our customers with data-driven solutions. This scenario, described by Dr Hu Yiqun, Director, SP Digital, showcases a future where data science, coupled with Artificial Intelligence (AI) can improve energy services and business intelligence to customers. “Data is the new currency in our economy. Increasingly, data provides insights and information to solve real-world problems. AI is the way for machines to extract these insights and information automatically. Through the Energy Brain, we successfully helped a shipyard reduce their electricity bills by predicting its electricity load with historical data, and optimising the Energy Storage System (ESS) to deploy energy. This helps to reduce the cost of drawing energy from the grid during peak demand,” explained Dr Hu. “With machine learning, the Energy Brain can make use of data to automate the release of electricity from the batteries, charge it back up when storage runs low,” he added. Another of Dr Hu’s project involves using data science and AI to improve the operational efficiency of SP’s metering and billing processes. By applying machine learning on the retrieval of smart meter data, we can automatically analyse and predict whether a meter reading is reasonable based on customer’s profile and usage patterns. This helps to achieve productivity gains and eliminate unnecessary on-site meter investigations. Over the last 12 months, SP saved close to S$500,000 in productivity costs, and reduced S$15,000 in man-hours. These savings enabled staff to focus on more value-added tasks to better serve our customers. “Another critical function of data and AI is fault diagnosis of our grid. AI-based fault diagnosis enables greater accuracy and shorter response time in locating fault-occurring sections, components or properties. This allows us to safeguard the health of our grid network and enhances our reliability,” shared Dr Hu. The energy sector is evolving and facing digitisation at a very fast pace.  Dr Hu believes that the energy sector can play an important role to combat climate change by adjusting the way energy is being consumed. Prior to joining SP, Dr Hu’s experience spans across academia research and development, banking, payments and e-Commerce. He describes his role at SP as one that can transform a traditional business to a digital enterprise powered by data. People always matter Dr Hu maintains that despite the digital evolution being the way forward, human interpretation of insights is the conduit between data sets and achieving business outcomes. “People matter the most. My goal is to use insights to understand our customers’ needs better, pre-empt issues and fix them before they arise. This, in turn, provides greater value and better service to our customers.” — 28 April 2020 TAGS PEOPLE OF SPSP DIGITALENERGY BRAININNOVATION YOU MIGHT BE INTERESTED TO READ Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. SP Group awarded BCA grant to power next-gen green buildings SP Group (SP) was awarded a grant by the Building and Construction Authority (BCA) to develop and implement technologies and digital solutions to push the limits of buildings’ energy efficiency standards. Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/data-science-and-ai-deliver-efficient-energy-solutions-to-customers SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Data Science and AI Deliver Efficient Energy Solutions to Customers INNOVATION Dr Hu Yiqun, Director, SP Digital, solves energy challenges using innovative solutions. Imagine this: An Energy Brain, brimming with intelligence amassed from large volume of energy consumption data from residential households and businesses. Together with complementary data, the Energy Brain analysed the data to offer our customers with data-driven solutions. This scenario, described by Dr Hu Yiqun, Director, SP Digital, showcases a future where data science, coupled with Artificial Intelligence (AI) can improve energy services and business intelligence to customers. “Data is the new currency in our economy. Increasingly, data provides insights and information to solve real-world problems. AI is the way for machines to extract these insights and information automatically. Through the Energy Brain, we successfully helped a shipyard reduce their electricity bills by predicting its electricity load with historical data, and optimising the Energy Storage System (ESS) to deploy energy. This helps to reduce the cost of drawing energy from the grid during peak demand,” explained Dr Hu. “With machine learning, the Energy Brain can make use of data to automate the release of electricity from the batteries, charge it back up when storage runs low,” he added. Another of Dr Hu’s project involves using data science and AI to improve the operational efficiency of SP’s metering and billing processes. By applying machine learning on the retrieval of smart meter data, we can automatically analyse and predict whether a meter reading is reasonable based on customer’s profile and usage patterns. This helps to achieve productivity gains and eliminate unnecessary on-site meter investigations. Over the last 12 months, SP saved close to S$500,000 in productivity costs, and reduced S$15,000 in man-hours. These savings enabled staff to focus on more value-added tasks to better serve our customers. “Another critical function of data and AI is fault diagnosis of our grid. AI-based fault diagnosis enables greater accuracy and shorter response time in locating fault-occurring sections, components or properties. This allows us to safeguard the health of our grid network and enhances our reliability,” shared Dr Hu. The energy sector is evolving and facing digitisation at a very fast pace.  Dr Hu believes that the energy sector can play an important role to combat climate change by adjusting the way energy is being consumed. Prior to joining SP, Dr Hu’s experience spans across academia research and development, banking, payments and e-Commerce. He describes his role at SP as one that can transform a traditional business to a digital enterprise powered by data. People always matter Dr Hu maintains that despite the digital evolution being the way forward, human interpretation of insights is the conduit between data sets and achieving business outcomes. “People matter the most. My goal is to use insights to understand our customers’ needs better, pre-empt issues and fix them before they arise. This, in turn, provides greater value and better service to our customers.” — 28 April 2020 TAGS PEOPLE OF SPSP DIGITALENERGY BRAININNOVATION YOU MIGHT BE INTERESTED TO READ Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. SP Group awarded BCA grant to power next-gen green buildings SP Group (SP) was awarded a grant by the Building and Construction Authority (BCA) to develop and implement technologies and digital solutions to push the limits of buildings’ energy efficiency standards. Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/data-science-and-ai-deliver-efficient-energy-solutions-to-customers SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Data Science and AI Deliver Efficient Energy Solutions to Customers INNOVATION Dr Hu Yiqun, Director, SP Digital, solves energy challenges using innovative solutions. Imagine this: An Energy Brain, brimming with intelligence amassed from large volume of energy consumption data from residential households and businesses. Together with complementary data, the Energy Brain analysed the data to offer our customers with data-driven solutions. This scenario, described by Dr Hu Yiqun, Director, SP Digital, showcases a future where data science, coupled with Artificial Intelligence (AI) can improve energy services and business intelligence to customers. “Data is the new currency in our economy. Increasingly, data provides insights and information to solve real-world problems. AI is the way for machines to extract these insights and information automatically. Through the Energy Brain, we successfully helped a shipyard reduce their electricity bills by predicting its electricity load with historical data, and optimising the Energy Storage System (ESS) to deploy energy. This helps to reduce the cost of drawing energy from the grid during peak demand,” explained Dr Hu. “With machine learning, the Energy Brain can make use of data to automate the release of electricity from the batteries, charge it back up when storage runs low,” he added. Another of Dr Hu’s project involves using data science and AI to improve the operational efficiency of SP’s metering and billing processes. By applying machine learning on the retrieval of smart meter data, we can automatically analyse and predict whether a meter reading is reasonable based on customer’s profile and usage patterns. This helps to achieve productivity gains and eliminate unnecessary on-site meter investigations. Over the last 12 months, SP saved close to S$500,000 in productivity costs, and reduced S$15,000 in man-hours. These savings enabled staff to focus on more value-added tasks to better serve our customers. “Another critical function of data and AI is fault diagnosis of our grid. AI-based fault diagnosis enables greater accuracy and shorter response time in locating fault-occurring sections, components or properties. This allows us to safeguard the health of our grid network and enhances our reliability,” shared Dr Hu. The energy sector is evolving and facing digitisation at a very fast pace.  Dr Hu believes that the energy sector can play an important role to combat climate change by adjusting the way energy is being consumed. Prior to joining SP, Dr Hu’s experience spans across academia research and development, banking, payments and e-Commerce. He describes his role at SP as one that can transform a traditional business to a digital enterprise powered by data. People always matter Dr Hu maintains that despite the digital evolution being the way forward, human interpretation of insights is the conduit between data sets and achieving business outcomes. “People matter the most. My goal is to use insights to understand our customers’ needs better, pre-empt issues and fix them before they arise. This, in turn, provides greater value and better service to our customers.” — 28 April 2020 TAGS PEOPLE OF SPSP DIGITALENERGY BRAININNOVATION YOU MIGHT BE INTERESTED TO READ Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. SP Group awarded BCA grant to power next-gen green buildings SP Group (SP) was awarded a grant by the Building and Construction Authority (BCA) to develop and implement technologies and digital solutions to push the limits of buildings’ energy efficiency standards. Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/data-science-and-ai-deliver-efficient-energy-solutions-to-customers SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Data Science and AI Deliver Efficient Energy Solutions to Customers INNOVATION Dr Hu Yiqun, Director, SP Digital, solves energy challenges using innovative solutions. Imagine this: An Energy Brain, brimming with intelligence amassed from large volume of energy consumption data from residential households and businesses. Together with complementary data, the Energy Brain analysed the data to offer our customers with data-driven solutions. This scenario, described by Dr Hu Yiqun, Director, SP Digital, showcases a future where data science, coupled with Artificial Intelligence (AI) can improve energy services and business intelligence to customers. “Data is the new currency in our economy. Increasingly, data provides insights and information to solve real-world problems. AI is the way for machines to extract these insights and information automatically. Through the Energy Brain, we successfully helped a shipyard reduce their electricity bills by predicting its electricity load with historical data, and optimising the Energy Storage System (ESS) to deploy energy. This helps to reduce the cost of drawing energy from the grid during peak demand,” explained Dr Hu. “With machine learning, the Energy Brain can make use of data to automate the release of electricity from the batteries, charge it back up when storage runs low,” he added. Another of Dr Hu’s project involves using data science and AI to improve the operational efficiency of SP’s metering and billing processes. By applying machine learning on the retrieval of smart meter data, we can automatically analyse and predict whether a meter reading is reasonable based on customer’s profile and usage patterns. This helps to achieve productivity gains and eliminate unnecessary on-site meter investigations. Over the last 12 months, SP saved close to S$500,000 in productivity costs, and reduced S$15,000 in man-hours. These savings enabled staff to focus on more value-added tasks to better serve our customers. “Another critical function of data and AI is fault diagnosis of our grid. AI-based fault diagnosis enables greater accuracy and shorter response time in locating fault-occurring sections, components or properties. This allows us to safeguard the health of our grid network and enhances our reliability,” shared Dr Hu. The energy sector is evolving and facing digitisation at a very fast pace.  Dr Hu believes that the energy sector can play an important role to combat climate change by adjusting the way energy is being consumed. Prior to joining SP, Dr Hu’s experience spans across academia research and development, banking, payments and e-Commerce. He describes his role at SP as one that can transform a traditional business to a digital enterprise powered by data. People always matter Dr Hu maintains that despite the digital evolution being the way forward, human interpretation of insights is the conduit between data sets and achieving business outcomes. “People matter the most. My goal is to use insights to understand our customers’ needs better, pre-empt issues and fix them before they arise. This, in turn, provides greater value and better service to our customers.” — 28 April 2020 TAGS PEOPLE OF SPSP DIGITALENERGY BRAININNOVATION YOU MIGHT BE INTERESTED TO READ Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. SP Group awarded BCA grant to power next-gen green buildings SP Group (SP) was awarded a grant by the Building and Construction Authority (BCA) to develop and implement technologies and digital solutions to push the limits of buildings’ energy efficiency standards. Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/data-science-and-ai-deliver-efficient-energy-solutions-to-customers SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Data Science and AI Deliver Efficient Energy Solutions to Customers INNOVATION Dr Hu Yiqun, Director, SP Digital, solves energy challenges using innovative solutions. Imagine this: An Energy Brain, brimming with intelligence amassed from large volume of energy consumption data from residential households and businesses. Together with complementary data, the Energy Brain analysed the data to offer our customers with data-driven solutions. This scenario, described by Dr Hu Yiqun, Director, SP Digital, showcases a future where data science, coupled with Artificial Intelligence (AI) can improve energy services and business intelligence to customers. “Data is the new currency in our economy. Increasingly, data provides insights and information to solve real-world problems. AI is the way for machines to extract these insights and information automatically. Through the Energy Brain, we successfully helped a shipyard reduce their electricity bills by predicting its electricity load with historical data, and optimising the Energy Storage System (ESS) to deploy energy. This helps to reduce the cost of drawing energy from the grid during peak demand,” explained Dr Hu. “With machine learning, the Energy Brain can make use of data to automate the release of electricity from the batteries, charge it back up when storage runs low,” he added. Another of Dr Hu’s project involves using data science and AI to improve the operational efficiency of SP’s metering and billing processes. By applying machine learning on the retrieval of smart meter data, we can automatically analyse and predict whether a meter reading is reasonable based on customer’s profile and usage patterns. This helps to achieve productivity gains and eliminate unnecessary on-site meter investigations. Over the last 12 months, SP saved close to S$500,000 in productivity costs, and reduced S$15,000 in man-hours. These savings enabled staff to focus on more value-added tasks to better serve our customers. “Another critical function of data and AI is fault diagnosis of our grid. AI-based fault diagnosis enables greater accuracy and shorter response time in locating fault-occurring sections, components or properties. This allows us to safeguard the health of our grid network and enhances our reliability,” shared Dr Hu. The energy sector is evolving and facing digitisation at a very fast pace.  Dr Hu believes that the energy sector can play an important role to combat climate change by adjusting the way energy is being consumed. Prior to joining SP, Dr Hu’s experience spans across academia research and development, banking, payments and e-Commerce. He describes his role at SP as one that can transform a traditional business to a digital enterprise powered by data. People always matter Dr Hu maintains that despite the digital evolution being the way forward, human interpretation of insights is the conduit between data sets and achieving business outcomes. “People matter the most. My goal is to use insights to understand our customers’ needs better, pre-empt issues and fix them before they arise. This, in turn, provides greater value and better service to our customers.” — 28 April 2020 TAGS PEOPLE OF SPSP DIGITALENERGY BRAININNOVATION YOU MIGHT BE INTERESTED TO READ Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. SP Group awarded BCA grant to power next-gen green buildings SP Group (SP) was awarded a grant by the Building and Construction Authority (BCA) to develop and implement technologies and digital solutions to push the limits of buildings’ energy efficiency standards. Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/data-science-and-ai-deliver-efficient-energy-solutions-to-customers SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Data Science and AI Deliver Efficient Energy Solutions to Customers INNOVATION Dr Hu Yiqun, Director, SP Digital, solves energy challenges using innovative solutions. Imagine this: An Energy Brain, brimming with intelligence amassed from large volume of energy consumption data from residential households and businesses. Together with complementary data, the Energy Brain analysed the data to offer our customers with data-driven solutions. This scenario, described by Dr Hu Yiqun, Director, SP Digital, showcases a future where data science, coupled with Artificial Intelligence (AI) can improve energy services and business intelligence to customers. “Data is the new currency in our economy. Increasingly, data provides insights and information to solve real-world problems. AI is the way for machines to extract these insights and information automatically. Through the Energy Brain, we successfully helped a shipyard reduce their electricity bills by predicting its electricity load with historical data, and optimising the Energy Storage System (ESS) to deploy energy. This helps to reduce the cost of drawing energy from the grid during peak demand,” explained Dr Hu. “With machine learning, the Energy Brain can make use of data to automate the release of electricity from the batteries, charge it back up when storage runs low,” he added. Another of Dr Hu’s project involves using data science and AI to improve the operational efficiency of SP’s metering and billing processes. By applying machine learning on the retrieval of smart meter data, we can automatically analyse and predict whether a meter reading is reasonable based on customer’s profile and usage patterns. This helps to achieve productivity gains and eliminate unnecessary on-site meter investigations. Over the last 12 months, SP saved close to S$500,000 in productivity costs, and reduced S$15,000 in man-hours. These savings enabled staff to focus on more value-added tasks to better serve our customers. “Another critical function of data and AI is fault diagnosis of our grid. AI-based fault diagnosis enables greater accuracy and shorter response time in locating fault-occurring sections, components or properties. This allows us to safeguard the health of our grid network and enhances our reliability,” shared Dr Hu. The energy sector is evolving and facing digitisation at a very fast pace.  Dr Hu believes that the energy sector can play an important role to combat climate change by adjusting the way energy is being consumed. Prior to joining SP, Dr Hu’s experience spans across academia research and development, banking, payments and e-Commerce. He describes his role at SP as one that can transform a traditional business to a digital enterprise powered by data. People always matter Dr Hu maintains that despite the digital evolution being the way forward, human interpretation of insights is the conduit between data sets and achieving business outcomes. “People matter the most. My goal is to use insights to understand our customers’ needs better, pre-empt issues and fix them before they arise. This, in turn, provides greater value and better service to our customers.” — 28 April 2020 TAGS PEOPLE OF SPSP DIGITALENERGY BRAININNOVATION YOU MIGHT BE INTERESTED TO READ Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. SP Group awarded BCA grant to power next-gen green buildings SP Group (SP) was awarded a grant by the Building and Construction Authority (BCA) to develop and implement technologies and digital solutions to push the limits of buildings’ energy efficiency standards. Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/data-science-and-ai-deliver-efficient-energy-solutions-to-customers SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Data Science and AI Deliver Efficient Energy Solutions to Customers INNOVATION Dr Hu Yiqun, Director, SP Digital, solves energy challenges using innovative solutions. Imagine this: An Energy Brain, brimming with intelligence amassed from large volume of energy consumption data from residential households and businesses. Together with complementary data, the Energy Brain analysed the data to offer our customers with data-driven solutions. This scenario, described by Dr Hu Yiqun, Director, SP Digital, showcases a future where data science, coupled with Artificial Intelligence (AI) can improve energy services and business intelligence to customers. “Data is the new currency in our economy. Increasingly, data provides insights and information to solve real-world problems. AI is the way for machines to extract these insights and information automatically. Through the Energy Brain, we successfully helped a shipyard reduce their electricity bills by predicting its electricity load with historical data, and optimising the Energy Storage System (ESS) to deploy energy. This helps to reduce the cost of drawing energy from the grid during peak demand,” explained Dr Hu. “With machine learning, the Energy Brain can make use of data to automate the release of electricity from the batteries, charge it back up when storage runs low,” he added. Another of Dr Hu’s project involves using data science and AI to improve the operational efficiency of SP’s metering and billing processes. By applying machine learning on the retrieval of smart meter data, we can automatically analyse and predict whether a meter reading is reasonable based on customer’s profile and usage patterns. This helps to achieve productivity gains and eliminate unnecessary on-site meter investigations. Over the last 12 months, SP saved close to S$500,000 in productivity costs, and reduced S$15,000 in man-hours. These savings enabled staff to focus on more value-added tasks to better serve our customers. “Another critical function of data and AI is fault diagnosis of our grid. AI-based fault diagnosis enables greater accuracy and shorter response time in locating fault-occurring sections, components or properties. This allows us to safeguard the health of our grid network and enhances our reliability,” shared Dr Hu. The energy sector is evolving and facing digitisation at a very fast pace.  Dr Hu believes that the energy sector can play an important role to combat climate change by adjusting the way energy is being consumed. Prior to joining SP, Dr Hu’s experience spans across academia research and development, banking, payments and e-Commerce. He describes his role at SP as one that can transform a traditional business to a digital enterprise powered by data. People always matter Dr Hu maintains that despite the digital evolution being the way forward, human interpretation of insights is the conduit between data sets and achieving business outcomes. “People matter the most. My goal is to use insights to understand our customers’ needs better, pre-empt issues and fix them before they arise. This, in turn, provides greater value and better service to our customers.” — 28 April 2020 TAGS PEOPLE OF SPSP DIGITALENERGY BRAININNOVATION YOU MIGHT BE INTERESTED TO READ Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. SP Group awarded BCA grant to power next-gen green buildings SP Group (SP) was awarded a grant by the Building and Construction Authority (BCA) to develop and implement technologies and digital solutions to push the limits of buildings’ energy efficiency standards. Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/data-science-and-ai-deliver-efficient-energy-solutions-to-customers SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Data Science and AI Deliver Efficient Energy Solutions to Customers INNOVATION Dr Hu Yiqun, Director, SP Digital, solves energy challenges using innovative solutions. Imagine this: An Energy Brain, brimming with intelligence amassed from large volume of energy consumption data from residential households and businesses. Together with complementary data, the Energy Brain analysed the data to offer our customers with data-driven solutions. This scenario, described by Dr Hu Yiqun, Director, SP Digital, showcases a future where data science, coupled with Artificial Intelligence (AI) can improve energy services and business intelligence to customers. “Data is the new currency in our economy. Increasingly, data provides insights and information to solve real-world problems. AI is the way for machines to extract these insights and information automatically. Through the Energy Brain, we successfully helped a shipyard reduce their electricity bills by predicting its electricity load with historical data, and optimising the Energy Storage System (ESS) to deploy energy. This helps to reduce the cost of drawing energy from the grid during peak demand,” explained Dr Hu. “With machine learning, the Energy Brain can make use of data to automate the release of electricity from the batteries, charge it back up when storage runs low,” he added. Another of Dr Hu’s project involves using data science and AI to improve the operational efficiency of SP’s metering and billing processes. By applying machine learning on the retrieval of smart meter data, we can automatically analyse and predict whether a meter reading is reasonable based on customer’s profile and usage patterns. This helps to achieve productivity gains and eliminate unnecessary on-site meter investigations. Over the last 12 months, SP saved close to S$500,000 in productivity costs, and reduced S$15,000 in man-hours. These savings enabled staff to focus on more value-added tasks to better serve our customers. “Another critical function of data and AI is fault diagnosis of our grid. AI-based fault diagnosis enables greater accuracy and shorter response time in locating fault-occurring sections, components or properties. This allows us to safeguard the health of our grid network and enhances our reliability,” shared Dr Hu. The energy sector is evolving and facing digitisation at a very fast pace.  Dr Hu believes that the energy sector can play an important role to combat climate change by adjusting the way energy is being consumed. Prior to joining SP, Dr Hu’s experience spans across academia research and development, banking, payments and e-Commerce. He describes his role at SP as one that can transform a traditional business to a digital enterprise powered by data. People always matter Dr Hu maintains that despite the digital evolution being the way forward, human interpretation of insights is the conduit between data sets and achieving business outcomes. “People matter the most. My goal is to use insights to understand our customers’ needs better, pre-empt issues and fix them before they arise. This, in turn, provides greater value and better service to our customers.” — 28 April 2020 TAGS PEOPLE OF SPSP DIGITALENERGY BRAININNOVATION YOU MIGHT BE INTERESTED TO READ Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. SP Group awarded BCA grant to power next-gen green buildings SP Group (SP) was awarded a grant by the Building and Construction Authority (BCA) to develop and implement technologies and digital solutions to push the limits of buildings’ energy efficiency standards. Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/data-science-and-ai-deliver-efficient-energy-solutions-to-customers SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Data Science and AI Deliver Efficient Energy Solutions to Customers INNOVATION Dr Hu Yiqun, Director, SP Digital, solves energy challenges using innovative solutions. Imagine this: An Energy Brain, brimming with intelligence amassed from large volume of energy consumption data from residential households and businesses. Together with complementary data, the Energy Brain analysed the data to offer our customers with data-driven solutions. This scenario, described by Dr Hu Yiqun, Director, SP Digital, showcases a future where data science, coupled with Artificial Intelligence (AI) can improve energy services and business intelligence to customers. “Data is the new currency in our economy. Increasingly, data provides insights and information to solve real-world problems. AI is the way for machines to extract these insights and information automatically. Through the Energy Brain, we successfully helped a shipyard reduce their electricity bills by predicting its electricity load with historical data, and optimising the Energy Storage System (ESS) to deploy energy. This helps to reduce the cost of drawing energy from the grid during peak demand,” explained Dr Hu. “With machine learning, the Energy Brain can make use of data to automate the release of electricity from the batteries, charge it back up when storage runs low,” he added. Another of Dr Hu’s project involves using data science and AI to improve the operational efficiency of SP’s metering and billing processes. By applying machine learning on the retrieval of smart meter data, we can automatically analyse and predict whether a meter reading is reasonable based on customer’s profile and usage patterns. This helps to achieve productivity gains and eliminate unnecessary on-site meter investigations. Over the last 12 months, SP saved close to S$500,000 in productivity costs, and reduced S$15,000 in man-hours. These savings enabled staff to focus on more value-added tasks to better serve our customers. “Another critical function of data and AI is fault diagnosis of our grid. AI-based fault diagnosis enables greater accuracy and shorter response time in locating fault-occurring sections, components or properties. This allows us to safeguard the health of our grid network and enhances our reliability,” shared Dr Hu. The energy sector is evolving and facing digitisation at a very fast pace.  Dr Hu believes that the energy sector can play an important role to combat climate change by adjusting the way energy is being consumed. Prior to joining SP, Dr Hu’s experience spans across academia research and development, banking, payments and e-Commerce. He describes his role at SP as one that can transform a traditional business to a digital enterprise powered by data. People always matter Dr Hu maintains that despite the digital evolution being the way forward, human interpretation of insights is the conduit between data sets and achieving business outcomes. “People matter the most. My goal is to use insights to understand our customers’ needs better, pre-empt issues and fix them before they arise. This, in turn, provides greater value and better service to our customers.” — 28 April 2020 TAGS PEOPLE OF SPSP DIGITALENERGY BRAININNOVATION YOU MIGHT BE INTERESTED TO READ Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. SP Group awarded BCA grant to power next-gen green buildings SP Group (SP) was awarded a grant by the Building and Construction Authority (BCA) to develop and implement technologies and digital solutions to push the limits of buildings’ energy efficiency standards. Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=innovation Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/sp-unveils-blockchain-powered-renewable-energy-certificates-marketplace SP Energy HubAnnual ReportReliabilitySustainabilityInnovation SP Unveils Blockchain-Powered Renewable Energy Certificates Marketplace INNOVATION SP Group presented one of the world’s first blockchain powered marketplace platform that will promote the transaction of renewable energy certificates Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/using-get--to-help-mercatus-digitally-manage-their-tenant-utilities SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Using GET™ to help Mercatus digitally manage their tenant utilities INNOVATION Dashboard view of GET™ TenantCare, which provides Mercatus with insights on utility usage data. SP Group (SP) is partnering Mercatus Co-operative Limited Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/sp-group-to-roll-out-singapore-s-first-large-scale-smart-water-metering-system SP Energy HubAnnual ReportReliabilitySustainabilityInnovation SP Group to roll out Singapore’s first large-scale smart water metering system INNOVATION SP Group will roll out Singapore’s first large-scale smart water metering project following the award by National Water Agency PUB to supply Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/driving-innovation-from-within SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Driving Innovation From Within INNOVATION We are powering transformation with talent in our organisation. SP’s Digital Technology team is swiftly building and deploying digital solutions such as the SP Utilities app and the energy-saving Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/world-s-first-blockchain-powered-rec-marketplace SP Energy HubAnnual ReportReliabilitySustainabilityInnovation World’s First Blockchain-Powered Rec Marketplace INNOVATION SP Group launched the world’s first blockchain-powered renewable energy certificate (REC) marketplace . SP’s blockchain marketplace enables the trading of REC – for renewable Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/data-science-and-ai-deliver-efficient-energy-solutions-to-customers SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Data Science and AI Deliver Efficient Energy Solutions to Customers INNOVATION Dr Hu Yiqun, Director, SP Digital, solves energy challenges using innovative solutions. Imagine this: An Energy Brain, brimming with intelligence amassed from Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/world-s-first-index-for-smart-grid SP Energy HubAnnual ReportReliabilitySustainabilityInnovation World’s First Index for Smart Grid INNOVATION SP Group launched the world's first smart grid index to help utilities measure and advance in key dimensions of grid development. Using publicly available data, SP applied the framework on 45 Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/sp-group-and-hyundai-to-accelerate-adoption-of-evs-in-singapore SP Energy HubAnnual ReportReliabilitySustainabilityInnovation SP Group and Hyundai to Accelerate Adoption of EVs in Singapore INNOVATION SP Group (SP) and Hyundai will jointly develop a new business model for battery leasing, or Battery-as-a-Service (BaaS) – a first in Southeast Asia – where EV Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/developing-the-digital-core-of-sustainable-energy-solutions SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Developing the digital core of sustainable energy solutions INNOVATION Ibrahim Ghouth Wu, Infrastructure and Platforms Lead at SP Digital. Ibrahim first started as a Senior Systems Engineer in IT Operations, ensuring that servers Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=innovation Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/world-s-first-index-for-smart-grid SP Energy HubAnnual ReportReliabilitySustainabilityInnovation World’s First Index for Smart Grid INNOVATION SP Group launched the world's first smart grid index to help Searchhttps://www.spgroup.com.sg/search?tag=concept-lab /about-us/media-resources/energy-hub/innovation/pushing-the-frontiers-of-innovation SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Pushing The Frontiers Of Innovation INNOVATION Brandon Chia, Managing Director of Investments, at SP’s Concept Lab. A former SP cable-jointing workshop Media Release - Singapore Power Partners International Consortium Of Leading Utilities To Launch The Free Electrons Global Accelerator Programmehttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/3b92b588-2fac-425a-be34-c99aa1682947/%5B20170109%5D+Media+Release+-+Singapore+Power+Partners+International+Consortium+Of+Leading+Utilities+To+Launch+The+Free+Electrons+Global+Accelerator+Programme.pdf?MOD=AJPERES&CVID= Power Company (TEPCO). These utilities are leaders in clean energy transition, and have extensive experience in driving technological innovation. Together, the eight utilities represent a global footprint covering 73 million end customers across more than 40 countries, with a combined net income 1 2 3 4 5 ..... 15 Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/data-science-and-ai-deliver-efficient-energy-solutions-to-customers SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Data Science and AI Deliver Efficient Energy Solutions to Customers INNOVATION Dr Hu Yiqun, Director, SP Digital, solves energy challenges using innovative solutions. Imagine this: An Energy Brain, brimming with intelligence amassed from large volume of energy consumption data from residential households and businesses. Together with complementary data, the Energy Brain analysed the data to offer our customers with data-driven solutions. This scenario, described by Dr Hu Yiqun, Director, SP Digital, showcases a future where data science, coupled with Artificial Intelligence (AI) can improve energy services and business intelligence to customers. “Data is the new currency in our economy. Increasingly, data provides insights and information to solve real-world problems. AI is the way for machines to extract these insights and information automatically. Through the Energy Brain, we successfully helped a shipyard reduce their electricity bills by predicting its electricity load with historical data, and optimising the Energy Storage System (ESS) to deploy energy. This helps to reduce the cost of drawing energy from the grid during peak demand,” explained Dr Hu. “With machine learning, the Energy Brain can make use of data to automate the release of electricity from the batteries, charge it back up when storage runs low,” he added. Another of Dr Hu’s project involves using data science and AI to improve the operational efficiency of SP’s metering and billing processes. By applying machine learning on the retrieval of smart meter data, we can automatically analyse and predict whether a meter reading is reasonable based on customer’s profile and usage patterns. This helps to achieve productivity gains and eliminate unnecessary on-site meter investigations. Over the last 12 months, SP saved close to S$500,000 in productivity costs, and reduced S$15,000 in man-hours. These savings enabled staff to focus on more value-added tasks to better serve our customers. “Another critical function of data and AI is fault diagnosis of our grid. AI-based fault diagnosis enables greater accuracy and shorter response time in locating fault-occurring sections, components or properties. This allows us to safeguard the health of our grid network and enhances our reliability,” shared Dr Hu. The energy sector is evolving and facing digitisation at a very fast pace.  Dr Hu believes that the energy sector can play an important role to combat climate change by adjusting the way energy is being consumed. Prior to joining SP, Dr Hu’s experience spans across academia research and development, banking, payments and e-Commerce. He describes his role at SP as one that can transform a traditional business to a digital enterprise powered by data. People always matter Dr Hu maintains that despite the digital evolution being the way forward, human interpretation of insights is the conduit between data sets and achieving business outcomes. “People matter the most. My goal is to use insights to understand our customers’ needs better, pre-empt issues and fix them before they arise. This, in turn, provides greater value and better service to our customers.” — 28 April 2020 TAGS PEOPLE OF SPSP DIGITALENERGY BRAININNOVATION YOU MIGHT BE INTERESTED TO READ Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. SP Group awarded BCA grant to power next-gen green buildings SP Group (SP) was awarded a grant by the Building and Construction Authority (BCA) to develop and implement technologies and digital solutions to push the limits of buildings’ energy efficiency standards. Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=innovation Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/sp-unveils-blockchain-powered-renewable-energy-certificates-marketplace SP Energy HubAnnual ReportReliabilitySustainabilityInnovation SP Unveils Blockchain-Powered Renewable Energy Certificates Marketplace INNOVATION SP Group presented one of the world’s first blockchain powered marketplace platform that will promote the transaction of renewable energy certificates Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/using-get--to-help-mercatus-digitally-manage-their-tenant-utilities SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Using GET™ to help Mercatus digitally manage their tenant utilities INNOVATION Dashboard view of GET™ TenantCare, which provides Mercatus with insights on utility usage data. SP Group (SP) is partnering Mercatus Co-operative Limited Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/sp-group-to-roll-out-singapore-s-first-large-scale-smart-water-metering-system SP Energy HubAnnual ReportReliabilitySustainabilityInnovation SP Group to roll out Singapore’s first large-scale smart water metering system INNOVATION SP Group will roll out Singapore’s first large-scale smart water metering project following the award by National Water Agency PUB to supply Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/driving-innovation-from-within SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Driving Innovation From Within INNOVATION We are powering transformation with talent in our organisation. SP’s Digital Technology team is swiftly building and deploying digital solutions such as the SP Utilities app and the energy-saving Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/world-s-first-blockchain-powered-rec-marketplace SP Energy HubAnnual ReportReliabilitySustainabilityInnovation World’s First Blockchain-Powered Rec Marketplace INNOVATION SP Group launched the world’s first blockchain-powered renewable energy certificate (REC) marketplace . SP’s blockchain marketplace enables the trading of REC – for renewable Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/data-science-and-ai-deliver-efficient-energy-solutions-to-customers SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Data Science and AI Deliver Efficient Energy Solutions to Customers INNOVATION Dr Hu Yiqun, Director, SP Digital, solves energy challenges using innovative solutions. Imagine this: An Energy Brain, brimming with intelligence amassed from Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/world-s-first-index-for-smart-grid SP Energy HubAnnual ReportReliabilitySustainabilityInnovation World’s First Index for Smart Grid INNOVATION SP Group launched the world's first smart grid index to help utilities measure and advance in key dimensions of grid development. Using publicly available data, SP applied the framework on 45 Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/sp-group-and-hyundai-to-accelerate-adoption-of-evs-in-singapore SP Energy HubAnnual ReportReliabilitySustainabilityInnovation SP Group and Hyundai to Accelerate Adoption of EVs in Singapore INNOVATION SP Group (SP) and Hyundai will jointly develop a new business model for battery leasing, or Battery-as-a-Service (BaaS) – a first in Southeast Asia – where EV Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/developing-the-digital-core-of-sustainable-energy-solutions SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Developing the digital core of sustainable energy solutions INNOVATION Ibrahim Ghouth Wu, Infrastructure and Platforms Lead at SP Digital. Ibrahim first started as a Senior Systems Engineer in IT Operations, ensuring that servers Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=innovation Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/world-s-first-index-for-smart-grid SP Energy HubAnnual ReportReliabilitySustainabilityInnovation World’s First Index for Smart Grid INNOVATION SP Group launched the world's first smart grid index to help Searchhttps://www.spgroup.com.sg/search?tag=concept-lab /about-us/media-resources/energy-hub/innovation/pushing-the-frontiers-of-innovation SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Pushing The Frontiers Of Innovation INNOVATION Brandon Chia, Managing Director of Investments, at SP’s Concept Lab. A former SP cable-jointing workshop Media Release - Singapore Power Partners International Consortium Of Leading Utilities To Launch The Free Electrons Global Accelerator Programmehttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/3b92b588-2fac-425a-be34-c99aa1682947/%5B20170109%5D+Media+Release+-+Singapore+Power+Partners+International+Consortium+Of+Leading+Utilities+To+Launch+The+Free+Electrons+Global+Accelerator+Programme.pdf?MOD=AJPERES&CVID= Power Company (TEPCO). These utilities are leaders in clean energy transition, and have extensive experience in driving technological innovation. Together, the eight utilities represent a global footprint covering 73 million end customers across more than 40 countries, with a combined net income 1 2 3 4 5 ..... 15 [20191029] The Business Times - Powering Singapore for the futurehttps://www.spgroup.com.sg/dam/jcr:b54cd553-54c8-4a3c-bd40-974dbb2db5e2 As Singapore continues to strike a balance between providing reliable supply and cost to consumers, it is modernising its grid and exploring opportunities that can be pursued in renewables, data analytics, control and consumer empowerment. This is key to addressing climate change. BT FILE PHOTO Powering Singapore for the future Advances in digital technologies will usher in the use of smart meters within a Smart Grid, communications networks and data management systems. BY SUBODH MHAISALKAR AND AMIT PATHARE CLIMATE change – a key topic during the Singapore International Energy Week – is the existential threat today. The drumbeats are getting louder, and the world is beginning to listen. On the other hand, with improving living standards, growth in global energy demand is seen as inevitable. These seemingly contradictory priorities of growth and reducing environmental impact are prompting governments and corporations to consider the challenges and opportunities presented by green growth where economic expansion is decoupled from energy usage. A large proportion of the global strategy for reduction in emissions intensity will rely on electrification and deployment of renewable energy. The world’s primary energy supply continues to rely on fossil fuels like coal, gas and oil. Renewables contribute only around a quarter of the energy mix, even though their share is growing. Driven by falling costs of solar cells and wind energy (88 per cent and 54 per cent reduction respectively from 2010 to 2019), investments in renewables capacity continue to outstrip those in new capacity of fossil fuel-based power generation. Battery costs have similarly fallen 86 per cent from 2010 to 2019, making electric vehicles progressively cheaper and easier to provide back-up for solar cells for when the sun doesn’t shine. Energy demand delivered by electricity (for example, transportation, cooking, cooling) will double from 19 per cent in 2017 to 40 per cent in 2050. This shift to renewables and electrification will require a fresh look at the power sector. The current “power grid”, designed in the late 19th century, is uni-directional where energy flows from central power plants to the customers. In Singapore, power-generation companies produce electricity which is transported to customers via the power grid owned and operated by SP Group. Integrating renewables and catering for large variable loads (such as charging of electric cars and buses) have created the need for the advent of the “Smart Grid”. THE SMART GRID Recent years have seen numerous advances in digital technologies. These advances include smart meters, communications networks and data management systems that enable two-way communication between utilities and customers. Better monitoring and control have enhanced both energy efficiency and reliability. The Smart Grid is thus an electricity network that enables integration of renewables and uses smart technologies to better serve consumers. SP Group’s Smart Grid Index 2019 compares 75 utilities from 35 countries. US and European utilities were ranked higher than many Asian utilities. This could be attributed to the US/European utilities’ continued focus on green energy adoption. Singapore was ranked 33rd (score of 66 per cent), while utilities from the Asean countries were ranked between the 50s and 60s with scores in the range of 45-50 per cent. Asia-Pacific utilities have also made significant improvements in Distributed Energy Resources, security and customer empowerment and satisfaction. US/European utilities fare better in areas including monitoring and control, data analytics, renewables integration, green energy, security as well as consumer empowerment. By one indicator – the System Average Interruption Duration Index which measures the average duration of interruption in power supply, indicated in minutes per customer – Singapore is the undisputed world leader. The Republic’s grid performance, measured in terms of both the frequency and duration of grid outages, is far better than that of even the other cities in the top 10 – including Tokyo, Frankfurt, London, Taipei and Hong Kong. Singapore’s high performance may be explained by our urban, high-density networks, continuous investments in advanced technological solutions, and the use of underground cables instead of overhead lines that are vulnerable to natural disasters. Singapore’s approach towards Smart Grids prioritises sustainable growth, energy security and affordability. The grid charges in Singapore for the average consumer are among the lowest in the world. Some consumers may be willing to pay more for fewer outages, but it is neither feasible to charge different prices according to the quality of electricity supply nor socially possible to impose high charges on everyone. As Singapore continues to strike a balance between providing reliable supply and cost to consumers, it is modernising its grid and exploring opportunities that can be pursued in renewables, data analytics, control and consumer empowerment. THE SMART GRID OF TOMORROW Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. Levelling up, the Smart Grid of tomorrow is envisioned to be a technology leap that will usher in the Internet of Energy, with the capability to manage millions of connected devices at all levels of the grid. Replacing today’s analog power-line transformers with power electronics will allow bi-directional energy flows, enable intelligent and remote network management, and usher in the era of a fully digital power grid. The grid will also require an added buffer of storage and demand sinks and an array of power devices that will allow it to absorb massive swings in supply and demand and cater for intermittency of renewables. These hardware improvements will be optimised by a range of software solutions driven by stochastic algorithms that integrate supply and demand movements. We can think of it in terms of a new Artificial Intelligence “brain” for the grid that can: ■ absorb and structure the vast amounts of data being continually generated by a multitude of devices; ■ deploy platforms and protocols for these devices to “communicate” with each other; and ■ adapt, learn and evolve in order to keep improving grid efficiency without compromising on security. Transactive platforms could potentially use blockchain technology with embedded encryption for power transactions enabled by ultra-fast 5G telecommunications networks. As Singapore’s challenges are markedly different from America’s and Europe’s, we require a different approach. Feed-in-tariffs, microgrids, natural disasters and transmission over hundreds of kilometres are not top challenges to the Singapore power grid. Instead, Singapore has to deploy and integrate renewables into its power system. Although the architectures of future grids are still emerging, Singapore’s priorities include clean energy generation, energy efficiency and grid resilience. Initiatives to support these include power generation from natural gas and potentially hydrogen in the future, deployment of solar cells coupled with energy storage, building and industrial energy efficiency, and electrification of transport. The time for incremental efforts is gone. A groundbreaking shift in clean energy deployment, underpinned by the right supporting infrastructure for scaleup of these solutions, is the way. In keeping with the Smart Nation vision, the Smart Grid offers an unparalleled opportunity to leverage the full potential of electrification that enhances security, reliability and affordability. This is key to addressing climate change and delivering sustainable development for Singapore. ❚ The writers are from the Energy Research Institute (ERI), Nanyang Technological University (NTU) of Singapore. Subodh Mhaisalkar is associate vice-president and professor at the School of Materials Science and Engineering at NTU, and also executive director of the ERI. Amit Pathare is a senior scientist and programme director at ERI. SP Group Sustainability Review FY2019-2020https://www.spgroup.com.sg/dam/spgroup/pdf/about-us/our-sustainability-commitment/SP-Group-Sustainability-Review-FY2019-2020.pdf SP Group Sustainability Review FY2019/2020 SP GROUP Sustainability Review FY2019/2020 Scope of Review This is the annual sustainability review published by SP Group for the financial year 1 April 2019 to 31 March 2020. The scope of this review covers SP Group’s Singapore-based operations. Sustainability Strategy SP Group’s mission is to deliver reliable and efficient utilities services to enhance the economy and the quality of life of our consumers. This mission is rooted in our value system of commitment, integrity, passion and teamwork. Sustainability is central to our mission and guides us to achieve our mission in a responsible and committed manner. As a leading energy utilities company, we anchor our sustainability strategy around the United Nation’s Sustainable Development Goal (SDG) 7 – to ensure access to reliable, sustainable and modern energy for all. For more information, please refer to https://www.un.org/sustainabledevelopment/energy/ 7.1 Enhance energy access SDG 7 has three key targets: 7.2 Increase renewable energy 7.3 Promote energy efficiency Industry collaboration in energy technology and investment in energy infrastructure are identified as key enablers to meet these targets. We aspire to be a leading utilities company in a low-carbon future and providing energy that is reliable and sustainable is central to this long-term strategy. We recognise that to enable this clean transition, we need to invest in innovative technologies and infrastructure. We also understand that our actions need to extend beyond our own operations, to those of our customers who can create a large share of the impact through their choices and decisions. With this in mind, we have identified three strategic areas that support our actions towards the achievement of SDG 7: (1) Network Reliability, (2) Innovation and (3) Customer Empowerment. Mission: Deliver reliable and efficient utilities services to enhance the economy and the quality of life Network Reliability Value System: Commitment, Integrity, Passion, Teamwork customer empowerment Innovation 02 SP GROUP Sustainability Review FY2019/2020 In addition to helping customers reduce their carbon footprint, SP Group is committed to reducing the environmental impact from our business operations. In 2019, an extensive data collection exercise was completed to calculate the greenhouse gas (GHG) emissions following the principles in the Greenhouse Gas Protocol: A Corporate Accounting and Reporting Standard (revised edition). FY2019/2020 emissions Absolute, tonnesCO 2 e Intensity, kgCO 2 e/MWh sold Scope 1 25,966 0.54 Scope 2, location based 355,110 7.38 The bulk of SP Group’s GHG emissions in Scope 2 resulted from the dissipated energy emissions from technical losses via the distribution network and the transmission system in Singapore. While these emissions are inherent in the operations of the network, SP Group is committed to identifying opportunities to reduce the emissions from other key business activities that we operate and can influence. Value Add 30 Vision 2030 Reduce Carbon 30 We have set ourselves a “30-30-30” target to add at least 30 per cent value to our customers and reduce our carbon footprint by 30 per cent, by 2030. With FY2018/2019 as the baseline year where applicable, selected performance indicators will be measured and tracked in relation to our material topics of network reliability, innovation and customer empowerment. Our SAIDI performance for electricity network improved to 0.56 minute as compared to 0.87 minute in the previous year More than 29,000 tonnesCO 2 e avoided from our various low carbon solutions offered to our customers In FY2019/2020, our System Average Interruption Duration Index (SAIDI) for electricity network improved to 0.56 minute as compared to 0.87 minute in the previous year. Commonly used as a reliability indicator by electricity companies, SAIDI measures the average outage duration experienced by each customer served. Our improvement reflects the continuous efforts we have put in place to ensure our customers are provided with reliable electricity supply. We have also facilitated the switch for 46 per cent of residential customers and 43 per cent of small business customers in the Open Electricity Market, enabling them to enjoy savings of 20 per cent to 30 per cent off the regulated tariff. Customers also have the option of a non-standard price plan to buy electricity from the wholesale electricity market. The various initiatives that have resulted from our focus on innovation have helped to reduce the carbon footprint of our customers through avoided emissions. In FY2019/2020, the carbon dioxide (CO 2 ) emissions avoided amounted to more than 29,000 tonnes carbon dioxide equivalent (tonnesCO 2 e), which was 19 per cent more than the baseline year of FY2018/2019. 03 SP GROUP Sustainability Review FY2019/2020 Contributing to SDG 7 Targets SDG targets by 2030 Material topic Our key contributions 7.1 Energy Access Ensure universal access to affordable, reliable and modern energy services. Network reliability Innovation • Investing in network infrastructure upgrades • Deploying smart grid technologies to improve and maintain network reliability • Increasing electric vehicle charging stations Customer empowerment • Enabling access to the Open Electricity Market by empowering customers to choose electricity packages and enjoy savings • Deploying digital solutions for energy consumers 7.2 Renewable Energy Increase substantially the share of renewable energy in the global energy mix. Innovation • Deploying solar PV projects • Testing green hydrogen • Testing waste-to-energy solutions • Issuing and trading of Renewable Energy Certificates 7.3 Energy Efficiency Double the global rate of improvement in energy efficiency. Innovation Customer empowerment • Developing smart building and smart district level solutions • Deploying district cooling and energy saving solutions • Deploying smart technology through advanced electricity meters and SP Utilities mobile app • Spreading environmental awareness through GreenWall, GreenUP, Energy Challenge and My Carbon Footprint Refer to page 17 for more details on these initiatives 04 SP GROUP Sustainability Review FY2019/2020 Network Reliability Why This is Material SP Group serves a large customer base who expects uninterrupted power and a high-quality maintenance framework. We understand that people and businesses rely on us to provide consistent and reliable power. SP Group aims to deliver a high reliability rate with near-zero downtime. Network reliability will continue to be a key topic to SP Group as we strive to deliver excellence in our service provision and operations. Management Approach Network Maintenance Singapore has one of the best electricity and gas network systems in the world. Despite all our efforts, supply interruption is inevitable. They occur due to various reasons including network failure, damage by third parties, faulty equipment at customer sites or issues with the source of the supply. Electricity Network To minimise occurrence of power failure, SP Group carries out regular maintenance measures. One of the measures is online condition monitoring which checks the network around the clock. Any anomalies detected will trigger a response for the team to carry out rectification works to ensure the continued well-being of the equipment. In 2019, to enhance speed and accuracy in predicting anomalies, we have implemented online condition monitoring for newly installed 230kV and 400kV cable joints, and for all 230kV, 400kV and new 66kV switchgears. We are in the process of doing the same for all 22kV source station’s switchgears, to be completed by 2022. We also carry out physical monitoring every six to nine months. This measures the voltage and equipment condition when the checks are being conducted. If a power failure occurs, we take remediation actions to minimise the impact and downtime. Implemented online condition monitoring for newly installed 230kV and 400kV cable joints, and for all 230kV, 400kV and new 66kV switchgears to enhance speed and accuracy Employees work 24/7 at SP Group’s distribution control centre, the nerve centre of Singapore’s power grid, to ensure supply reliability. 05 SP GROUP Sustainability Review FY2019/2020 SP Group’s mobile generator crew is on standby 24/7. 1. Remote switching 2. Manual switching 3. Mobile generators 4. Cable jointing When a power fault is detected, this first course of action disconnects the affected equipment from the network and reconnects it to an alternative supply source. In 2019, we implemented remote switching capabilities for all 6.6kV distribution networks substations, enabling quicker restoration should a supply interruption occur. This is conducted when remote switching is unable to restore power supply. Power faults in low-voltage networks, such as damage to overground boxes that are used to transmit electricity to customers, are usually resolved through manual switching. These generators are deployed when power faults are reported and are used to provide temporary electricity supply while network issues are being resolved. This is conducted when switching is unable to resolve the power fault and the mobile generators cannot access the substation where the fault has occurred. Manual switching 06 SP GROUP Sustainability Review FY2019/2020 Gas Network SP Group owns and operates the gas network to supply gas to industrial, commercial and residential customers. The high pressure gas transmission system transports the main fuel source for Singapore’s power generation plants. A whole-of-life approach to asset management is adopted to manage risk and ensure that the gas network is developed, maintained and operated in a safe manner. The gas network is monitored round the clock in a system control centre. A Supervisory Control and Data Acquisition (SCADA) system is deployed on the transmission system to avail remote monitoring and operations capability, which enables immediate response to incidents. When incidents occur, response is centrally managed to ensure that performance recovery is quick and directed, and disruption to customers is minimised. SP Group checks the gas regulators regularly to ensure optimal gas supply pressure for customers. Regular inspections and maintenance are conducted on our assets to maintain reliability. An asset renewal programme tracks asset performance and replaces deteriorating assets efficiently. Patrol and leak survey of the pipelines are conducted to detect third party activities and gas leaks respectively. Dedicated planning of assets, selection of materials, project management and strict testing requirements are in place to maintain the integrity of the gas network. This enables continual good performance to existing consumers and supply to new consumers. International Collaboration In ensuring a more secure, accessible and sustainable energy future, SP Group is an active member of several international and regional working groups which benchmark and share best practices on grid operations. Participants at the 2019 HAPUA Council meeting. SP Group represents Singapore in the Heads of ASEAN Power Utilities Authorities (HAPUA) Pantone 2235C C75 M0 Y35 K0 R0 G176 B178 Pantone Red 032C C0 M91 Y87 K0 R239 G63 B54 Pantone 286C C100 M60 Y0 K6 R0 G98 B170 Pantone Process Yellow C C0 M0 Y100 K0 R:255 G242 B0 In the International Utility Working Group that was formed in 2003, SP Group is one of the utilities companies in the 10-member countries that meet annually to address grid reliability and security, integrating clean energy sources and meeting the digital needs of customers. In Southeast Asia, SP Group represents Singapore in the Heads of ASEAN Power Utilities Authorities (HAPUA). HAPUA’s key objectives include strengthening regional energy security through interconnection development and enhancing the quality and reliability of the electricity supply system. SP Group is the Chair of the Working Group #3 to focus on the areas of Distribution, Power Reliability and Quality. 07 SP GROUP Sustainability Review FY2019/2020 SP Group continues to invest in infrastructure to uphold network reliability. Initiatives Energy Access – SDG 7.1 Investing in Network Infrastructure Upgrades Planning and investing in network infrastructure upgrades is key to ensuring consumers have reliable and safe access to electricity. As part of our accelerated gas mains renewal programme, we have replaced more than 70km of aging ductile iron pipelines with more durable polyethylene pipes. This significantly reduces the risk of gas leaks and improves gas safety. We have embarked on the upgrading of two key operational systems, for gas network monitoring and control, and to support all gas market activities in Singapore. The final connection of our transmission network in the north of Singapore was also completed, enhancing the security and reliability of supply serving Liquefied Natural Gas (LNG) customers in the area. Commissioned a new 400kV substation to support more industrial capacity We have a long-term asset renewal strategy – based on the performance, condition and age of our equipment – to ensure that our electricity network remains resilient. We commissioned a new 400kV substation to support more industrial capacity and renewed one of two 230kV interconnections between Singapore and Malaysia. We have also replaced 606 switchgear panels, 158 transformers and 253km of cables in the distribution network. In 2012, we commenced an underground transmission cable tunnel project to support SP Group’s long-term plan of securing reliable and efficient electricity supply for Singapore. The project will allow us to install, repair and replace aging assets, and upgrade our network efficiently, with minimal inconvenience to the public. We have since installed and commissioned seven transmission cable circuits in our cross-island underground cable tunnels that were completed in 2019. These circuits, spanning close to 138km, are part of our long-term plan to replace aging assets and meet Singapore’s future electricity needs. 08 SP GROUP Sustainability Review FY2019/2020 Smart Grid Index In 2018, we launched the world’s first Smart Grid Index (SGI) to help utilities measure and advance in key dimensions of grid development. The SGI received strong endorsement from industry experts and stakeholders. Covering seven key aspects of an electricity grid – 1) supply reliability; 2) monitoring and control; 3) data analytics; 4) integration of Distributed Energy Resources (DER); 5) green energy; 6) security, and 7) customer empowerment and satisfaction – the SGI allows utilities to understand their strengths and areas they can improve in. Today, the SGI measures and benchmarks grid smartness across 75 utilities from 35 countries. In 2019, utilities in Asia Pacific nations made significant improvements in the rankings with an overall improvement of 10 percentage points from 2018. Improvements were most notable in areas of integration of DER, security, and customer empowerment and satisfaction. For further details on the benchmarking scores, please refer to https://www.spgroup.com.sg/what-we-do/smart-grid-index. SECURITY & SATISFACTION CUSTOMER EMPOWERMENT Best Practices by Dimensions GREEN ENERGY MONITORING & CONTROL DER INTEGRATION DATA ANALYTICS SUPPLY RELIABILITY Performance Network reliability is an important contributor to the economy and SP Group aims to ensure minimum disruption to electricity and gas supply for all businesses and households. There are two key indicators that our industry measures when assessing performance on network reliability: i) SAIDI, a system index of average duration of interruption in the power supply indicated in minutes per customers, and ii) System Average Interruption Frequency Index (SAIFI), a system index of average frequency of interruptions in the power supply. In FY2019/2020, our SAIDI for the electricity network improved by over 35 per cent. FY2018/2019 FY2019/2020 Electricity SAIDI (min) 0.87 0.56 SAIFI 0.0307 0.0366 Gas SAIDI (min) 0.0932 0.2637 SAIFI 0.0014 0.0019 To ensure minimal service disruption to our gas network, we have been actively replacing aging ductile iron pipelines with more durable polyethylene pipes to improve our gas SAIFI and SAIDI performance. Future Outlook To meet the 30-30-30 targets and minimise customer supply interruption, we actively invest in infrastructure, technology and engineering capabilities to uphold high performance standards. We continually look for innovative and cost-effective ways to deliver faster and better services and empower our staff with the knowledge they need to increase productivity and bring value to our customers and stakeholders. 09 SP GROUP Sustainability Review FY2019/2020 Innovation Why This is Material Singapore has pledged to reduce its Emissions Intensity by 36 per cent from 2005 levels by 2030. It has recently committed to enhance its nationally determined contribution to the absolute peak emissions level of 65 million tonnes of CO 2 equivalent around 2030. By 2050, Singapore aims to halve the amount of emissions it produces from its 2030 peak, with the view to achieve net-zero emissions as soon as viable in the second half of the century. Innovation and new technologies are central to facilitating this transition. SP Group can be a key facilitator and enabler for this change. Our investments in climate-friendly innovations will not only power a greener tomorrow for our business, they benefit the entire ecosystem, including organisations and individuals trying to reduce their own footprint. Management Approach SP Group takes an active approach to keep at the forefront of new technologies. Our approach has been to tap the global innovation ecosystem for exposure, test new solutions and build new capabilities to enable us to deliver value-added solutions to customers. SP has been actively engaging the global innovation ecosystem through programmes such as the Free Electrons Global Accelerator. In partnership with nine other global utilities, SP Group invites promising energy-related start-ups to apply for the accelerator programme which runs annually. Into its fourth edition in 2020, Free Electrons received a total of more than 850 start-up applications from 86 countries. Since 2017, Free Electrons has received more than 2,300 applications and investments were made in more than 100 pilot programmes while more than S$30 million has been invested in start-ups. SP Group invests in venture capital funds globally to access the innovation ecosystems and keeps abreast of market and technology developments. Our venture capital funds provide SP Group with deal flow access to start-ups globally including Asia, US and Europe. Through this innovation ecosystem, SP Group has been identifying relevant and promising technologies to run pilots. This approach allows us to validate the technologies and performance in our local environment, and build new capabilities as we partner start-ups and organisations to develop new solutions. By 2050, Singapore aims to halve the amount of emissions it produces from its 2030 peak, with the view to achieve net-zero emissions as soon as viable in the second half of the century Since 2017, Free Electrons has received more than 2,300 applications from innovative energy startups. More than 100 pilot programmes were initiated between the utilities and start-ups. More than S$30 million has been invested in the start-ups. Free Electrons utilities and start-up participants in Berlin, Germany. 10 SP GROUP Sustainability Review FY2019/2020 Initiatives Energy Access – SDG 7.1 Electric Vehicle Charging The switch to low-carbon electric vehicles (EVs) is seen as an increasingly viable route for the decarbonisation of the transportation sector globally. With our geographic size, economic landscape and existing infrastructure, Singapore is well-placed to adopt green mobility, and SP Group aims to drive this change. Over the past two years, SP Group has been partnering organisations to set up EV charging stations across the island, in line with the government’s longerterm plan to build 28,000 electric vehicle charging points by 2030. In 2019, the high-speed EV charging network was increased to 200 points across Singapore, including 52 direct current fast chargers. Locating the charging points can be done via the SP Utilities app. Through the app, users can start and stop charging, and pay for the electricity used. This allows for greater convenience to users to access the largest fleet of EV charging points in Singapore. Renewable Energy – SDG 7.2 Solar Panels SP Group has installed solar photovoltaic (PV) panels at our headquarters and district offices and developed storage systems to harness and deploy energy efficiently. This experience enables us to work with partners in the community and industrial customers to achieve similar sustainable outcomes. The Integrated Energy Solutions system includes features like the SP Group’s direct current fast charging points offer our customers a convenient and quick way to charge their electric vehicles. “ We are very pleased to work with SP Group on the enabling infrastructure for EVs at Paya Lebar Quarter. We see EVs as representing a better environmental solution for cars in Singapore and are already seeing demand from our Paya Lebar Quarter office tenants for EV charging stations.” - Mr Richard Paine, Managing Director of Paya Lebar Quarter energy storage capabilities, energy sensors and a real-time digital platform to monitor, analyse and optimise energy usage. Machine learning models were also deployed to better monitor the panels’ condition to reduce the need for regular inspections. One such digital system was developed at the local SembCorp Marine Tuas Boulevard Yard that optimises energy consumption and harnesses solar energy for significant savings. The system is paired with 4.5 MegaWattpeak (MWp) solar panels, the largest single solar rooftop at a shipyard in Southeast Asia. It will provide up to 30 per cent of electricity consumed by the yard’s steel structure fabrication workshop during peak load. 11 SP GROUP Sustainability Review FY2019/2020 Green Hydrogen While renewable energy such as solar and wind has been at the forefront of clean energy solutions, alternative clean fuels such as hydrogen gas has the potential to offer consumers a viable option for accessing clean energy. With water and energy as the bi-products, hydrogen gas as a fuel offers plenty of potential, more so for Singapore, which has limited renewable options. In 2019, SP Group installed a hydrogen energy system at our training centre at Woodleigh Park in partnership with Marubeni Corporation and Tohoku University. The system generates green hydrogen through electrolysis powered by solar energy. This has helped us convert the training centre into the first zero-emission building in Southeast Asia that is powered by green hydrogen. Since October last year, the building, which consumes about 2,000 kilowatt hours of electricity a month – equivalent to the monthly usage of five four-room Housing Board flats – has been able to operate independently from the national grid. Waste to Energy Waste generation in Singapore has increased seven fold over the past 40 years, putting immense pressure on Singapore’s only landfill at Pulau Semakau which will be full by 2035. With land being a scarce resource, there is urgent need to explore alternatives for waste disposal. SP Group and Gardens by the Bay announced plans to pilot a zero-waste solution at the Gardens. This solution offers an effective alternative to incineration using compact gasification technology to convert waste into thermal energy and biochar. As a result, waste is reduced to only five per cent of its original volume and emissions are reduced by up to 20 per cent. The smart-waste management system could enable sustainable zero-waste districts to be viable in Singapore, bringing the country closer towards a circular economy. In addition to tackling the waste issue, this technology will also allow us to explore efficient alternative solutions to generating energy and reducing our reliance on fossil fuels. SP Group harnesses renewable energy to create clean energy solutions for customers. SP Group installed a hydrogen energy system at our training centre at Woodleigh Park in partnership with Marubeni Corporation and Tohoku University SP Group and Gardens by the Bay announced plans to pilot a zero-waste solution at the Gardens. As a result, waste is reduced to only five per cent of its original volume and emissions are reduced by up to 20 per cent. The smart-waste management system is deployed at Gardens by the Bay. 12 SP GROUP Sustainability Review FY2019/2020 Renewable Energy Certificates Platform In 2018, SP Group launched the world’s first blockchain-powered Renewable Energy Certificate (REC) marketplace. The marketplace enables the trading of RECs – for renewable energy producers to sell, and for consumers wishing to use green energy to purchase. In 2019, an agreement was signed with the International REC Standard Foundation for SP Group to be the first authorised local issuer of I-RECs in the Asia Pacific. This international accreditation means consumers can be assured of the integrity of each REC transaction. With the one-stop digital REC platform, SP Group is removing barriers so that big and small consumers can achieve their green targets seamlessly and securely. Energy Efficiency – SDG 7.3 Smart Building Solutions SP Group actively explores new technologies to support the energy needs of buildings and districts. With 75F, a building intelligence provider harnessing Internet of Things and machine learning, we are A sample of an REC that is issued to consumers. In 2018, SP Group launched the world’s first blockchain-powered Renewable Energy Certificate marketplace offering a micro-climate control solution that can save up to 30 per cent in energy consumption while improving occupant comfort. This solution has been deployed at DBS Asia Hub at Changi Business Park since February 2020. Tenancity was launched in 2019 to provide offices, malls and campuses with an energy-efficient solution in both tenant and common spaces. As part of this product, the consumption insights were also offered for the landlord and tenants to know about unusual deviations from benchmarks, anomalies in usage, and water leakage detection. This allows customers to take concrete steps to save energy and water. The first project was in Changi Airport where smart electricity and water meters were deployed for all tenants in Terminal 3. Data was aggregated through a wireless mesh network, becoming one of the first to integrate smart electricity and water meters in a wireless network within a building. Through the implementation of an energyefficient solution, coupled with advanced meters and operational analytics within the tenant premises, we are able to improve operational efficiency in Changi Airport Group’s utilities billing processes. Since then, similar projects have been undertaken at HDB Connection One and Nanyang Technological University. SP Group is also working with the newly set up Singapore Eco Office from the Ministry of the Environment and Water Resources and Temasek Holdings to transform Tampines into an Eco Town. This is part of the Singapore Government’s plans to rejuvenate and transform mature towns and make them more sustainable. SP Group’s micro-climate control solution allows customers to save up to 30 per cent in energy consumption while improving occupant comfort. 13 SP GROUP Sustainability Review FY2019/2020 District Cooling and Energy Saving Solutions At Marina Bay Sands, SP Group operates the world’s largest underground district cooling system. Here, chillers centrally produce chilled water during off-peak periods, store the chilled water using a thermal energy storage system, and supply the chilled water for air conditioning use at the buildings in the Marina Bay area. If renewable energy that is used to power the chillers suddenly fluctuates, the lithium ion battery will immediately discharge energy to balance the supply, hence overcoming the challenge of inconsistent renewable energy in a cost-effective way. For the innovative efforts, SP Group was presented with the 2019 Minister for National Development’s R&D Merit Award at the Urban Sustainability R&D Congress 2019. Performance SP Group’s low-carbon initiatives have enabled our customers to avoid more than 29,000 tonnesCO 2 in FY2019/2020, equivalent to planting more than 1.4 million rain trees 1 or taking more than 6,300 cars off the road for a year 2 . Measuring this progress against the target of helping our customers reduce their carbon footprint, these initiatives have achieved 19 per cent increase in the CO 2 avoided since 2018. Future Outlook SP Group recognises that Singapore lacks land to scale up renewable energy systems. However, we plan to work with our neighbouring countries on cross-border power supply. Building transmission lines to connect the countries and using renewable energy credits to facilitate power trading can allow Singapore to use clean power even if it cannot produce it. Furthermore, we will continue to work on our strategic areas for innovation to provide our customers with low-carbon solutions. SP Group’s low carbon initiatives have enabled customers to avoid more than 29,000 tonnesCO 2 in FY19/20, equivalent to planting more than 1.4 million rain trees or taking more than 6,300 cars off the road for a year SP Group operates the world’s largest underground district cooling system that supplies chilled water for air conditioning to buildings in the Marina Bay area. 1 One mature rain tree absorbs 0.0201 tonnesCO 2 a year - data from My Carbon Footprint study by South Pole 2 From US EPA Greenhouse Gas Equivalencies Calculator 14 SP GROUP Sustainability Review FY2019/2020 Customer Empowerment Why This is Material The transition towards a clean energy economy will largely be driven by end-user consumption. Given that SP Group provides electricity and gas transmission and distribution services to consumers in Singapore, customer education and empowerment will support Singapore’s target to transition to a low-carbon future. Beyond this, empowerment of customers can result in energy and cost savings for the customers of SP Group, increasing value to them. Management Approach SP Group’s customers are at the core of our business strategies. Our initiatives for the community and our customers are aligned with our mission – to deliver reliable and efficient utilities services to enhance the economy and the quality of life. Public education is an important aspect of our management approach. SP Heart Workers, the staff volunteers of SP Group, organise interactive workshops and training for members of the community on issues of energy efficiency and safety. In 2019, we engaged students from the Nanyang Polytechnic School of Interactive and Digital Media to develop a series of gas safety awareness videos. These videos were part of a gas safety campaign that we rolled out in September last year. Empowerment Through Technology To provide greater convenience to our customer base, we have embarked on a digital transformation journey. This has resulted in digital products that power internal business units and energy technology produc
Leveraging Digital Solutions to Future-Proof Singapore’s Energy Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Leveraging-Digital-Solutions-to-Future-Proof-Singapore-s-Energy-Grid
Media Release Leveraging Digital Solutions to Future-Proof Singapore’s Energy Grid As part of Singapore’s energy transition, the Energy Market Authority (EMA), together with industry partners, have embarked on digital projects to future-proof the nation's energy grid infrastructure. There has been good progress in the development of Singapore’s first Grid Digital Twin and Distributed Energy Resource Management System, and they will continue to be developed over the next few years. These projects will serve to enhance the resilience and reliability of Singapore’s electricity grid and support the deployment of cleaner energy sources. Grid Digital Twin 2. Singapore embarked on the Grid Digital Twin in 2021 with the aim of enhancing Singapore’s grid resilience, reliability, and support the deployment of cleaner energy sources. The Grid Digital Twin, comprising two key models - Digital Asset Twin and Digital Network Twin - is a virtual replica of the physical grid network and infrastructural assets. Created in collaboration with Government agencies, industry players and academia, research and development for Singapore’s first Grid Digital Twin for the national power grid has demonstrated good progress. Digital Asset Twin 3. The Digital Asset Twin is a virtual replica of SP Group’s electricity network assets. Developed by the SP Group, in collaboration with Nanyang Technological University (NTU), the Digital Asset Twin aims to enable network operators to monitor and analyse the condition and performance of grid assets, in order to mitigate potential issues. When fully developed, it is envisaged that the Digital Asset Twin will also enable informed decisions for prioritised and timely renewal and maintenance of grid assets. 4. Through in-house digital development capabilities, SP Group has built the core of the asset dashboard as well as key Artificial Intelligence (AI) engines and algorithms to integrate with sensors in real time. The SP-NTU Joint Lab will provide components of an Asset Health system and cost-effective condition monitoring sensors. SP Group targets to deploy a pilot by 2025. As costs of sensors, digital and communication solutions reduce, they can potentially be applied to the large number of distribution assets, such as the 18,000 transformers across SP’s 12,000 substations. Digital Network Twin 5. EMA has also collaborated with partners such as S&TPPO, A*STAR’s Institute of High Performance Computing (IHPC), and TUMCREATE to develop the Digital Network Twin within the Singapore Integrated Transport and Energy Model (SITEM). With the development of the Digital Network Twin, it enables SITEM to make use of advanced modelling and simulation software to model the impact of additional Electric Vehicle (EV) demand on the grid and identify necessary infrastructure upgrades under different scenarios. This has provided insights to EMA and SP Power Grid (SPPG) on how substation capacity could be optimised to support EV charging. The Digital Network Twin is currently undergoing the next stage of translational research and development in order to deploy the developed solutions into an end-user software solution usable by EMA by 2025. The software solution will help to assess the impact of significant demand changes expected in the distribution grid as energy sector decarbonises. 6. A*STAR has also incorporated high-resolution electricity demand results obtained from the Digital Network Twin into a national-level energy systems model that aims to optimise Singapore’s long-term decarbonisation pathways. The effort has yielded positive initial outcomes through the identification of potential ways to reduce investment costs in the power sector over the next 30 years, as the nation seeks to achieve net zero emissions by 2050. EMA will also work with A*STAR and other partner agencies, through the Centre for Energy and Emissions Modelling (CE2M), to further improve long term power sector decarbonisation planning. 7. Through these initiatives, Singapore will have smarter and more efficient ways of monitoring and predicting the health of the nation’s grid assets and network. In addition, the Grid Digital Twin allows for a risk-free environment to study and test different scenarios. This will help future-proof Singapore’s power grid by ensuring that it is well-equipped to manage increasing electricity demand and changes in energy supply, while maintaining reliability in grid operations. Distributed Energy Resource Management System (DERMS) 8. Distributed Energy Resources (DERs) like solar generation systems, battery Energy Storage Systems (ESS), and Electric Vehicles (EVs) are likely to proliferate in the coming decades. This is because solar power generation and battery ESS are expected to become cheaper and more efficient, given ongoing research and development efforts as well as economies of scale. As such, it is increasingly vital to ensure that Singapore’s grid infrastructure is able to support the integration and deployment of cleaner energy sources.   9. To better optimise the management of small-scale DERs such as solar and EVs across the network, SPPG has embarked on pilot development for a Distributed Energy Resource Management System (DERMS). DERMS is a monitoring and control platform which aims to support SPPG’s network operators with real-time information and control capabilities to optimise DER connections. 10. SP Group has carried out a proof-of-concept in 2021, to explore use cases where monitoring and control of DERs could support network operations. From this first phase, monitoring and control solutions were trialled on test setup to gain first-hand experience and identify potential applications for Singapore’s context. 11. The next phase of the DERMS pilot is focused on solar forecasting and capabilities to prepare for increasing EV adoption, and will be test-bedded at selected SP substations. When fully developed, DERMS will be able to support network operators in the sustainable integration of solar and EV-related DERs into the network, while effectively managing reliability and system costs. ANNEX A: Factsheet on Singapore National Grid Digital Twin -- End -- About the Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to build a clean energy future that is resilient, sustainable, and competitive. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. About the SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, as well as sustainable energy solutions in Singapore, China, Thailand and Vietnam.  As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective worldwide.  Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast-charging stations and digital energy solutions for customers in Singapore and the region.  For more information, please visit spgroup.com.sg or follow us on Facebook at spgrp.sg/facebook, LinkedIn at spgrp.sg/linkedin and Instagram at spgrp.sg/Instagram.   ANNEX A: FACTSHEET ON THE SINGAPORE NATIONAL GRID DIGITAL TWIN 1. A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s national grid will comprise two key models: a. Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. Through in-house digital development capabilities, SP Group has built the core of the asset dashboard and the initial key AI engines and algorithms to integrate with sensors in real time. The SP NTU Joint Lab will provide components of an Asset Health system and break-through cost effective condition monitoring sensors. SP Group targets to deploy a pilot by 2025. As costs of sensors, digital and communication solutions reduce, these digital solutions can potentially be applied to the large number of distribution assets, such as the 18,000 transformers across 12,000 substations.  The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory[1]. b. Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)[2], the Network Twin is able to provide EMA and SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. EMA and agencies such as A*STAR’s IHPC, S&TPPO, and TUMCREATE, have developed the Singapore Integrated Transport and Energy Model (SITEM) to model the impact of additional Electric Vehicle (EV) demand on the grid and identify necessary infrastructure upgrades under different scenarios. SITEM has provided insights on how substation capacity can be optimised to support EV charging. The first prototype Network Twin was developed as part of the SITEM project by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project was funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).  IHPC is currently undertaking the next stage of translational R&D that aims to deploy the Network Twin into an end-user software solution usable by EMA engineers by 2025.  EMA will work together with A*STAR and other partner agencies in the Centre for Energy and Emissions Modelling (CE2M), which seeks to support long-term national decarbonisation planning. The initiative aims to develop a federated systems architecture that integrates the national energy system model, with sectoral models such as power and transport.  The modelling effort would better inform Singapore’s net-zero strategy, including our future power grid. 3. Key benefits of the Grid Digital Twin are: a. Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.  b. Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads. c. Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience. [1] The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. [2] MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s-transition-to-electric-vehicles. Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory)
Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid
Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles.
[Media+Release]+Digital+Twin+for+National+Power+Grid.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/45562f72-f426-4d68-886e-28ae29cfe57b/%5BMedia+Release%5D+Digital+Twin+for+National+Power+Grid.pdf?MOD=AJPERES&CVID=
MEDIA RELEASE 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources. 2 The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: • Asset Twin 1 for the health management of grid assets (such as substations, transformers, cables); and • Network Twin 2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) 3 Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network. 4 In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations. 5 Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.” 6 Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.” 7 When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations. Annex: Factsheet on the Singapore Power Grid Digital Twin About Energy Market Authority -- End -- The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG. ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2 The digital twin of Singapore’s power grid will comprise two key models: a. Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory 3 . b. Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO) 4 , the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-stransition-to-electric-vehicles. 3 Key benefits of the Grid Digital Twin are: a. Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets. b. Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads. c. Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience. Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL OF NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE)
Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/sp-group-awarded-bca-grant-to-power-next-gen-green-buildings
SP Energy HubAnnual ReportReliabilitySustainabilityInnovation SP Group awarded BCA grant to power next-gen green buildings INNOVATION SP Group (SP) was awarded a grant by the Building and Construction Authority (BCA) to develop and implement technologies and digital solutions to push the limits of buildings’ energy efficiency standards. The grant was awarded under the Green Buildings Innovation Cluster (GBIC) Programme -  one of the enablers of the Singapore Green Building Masterplan, as part of the Singapore Green Plan 2030. A screen grab of the dynamic online digital portal Under GBIC funding, SP Group will pilot a dynamic online digital portal and an artificial intelligence (A.I.) powered mobile application tool to provide real-time electricity and water usage insights to both occupants and building facilities managers. Building occupants will also be equipped with an “At Work” function of the SP Utilities App to encourage them to achieve a more sustainable lifestyle. Sustainability App function - How it works The National University of Singapore’s (NUS) University Town (UTown) will be the first development to have these digital solutions implemented under this programme. The solutions will be piloted at two buildings at UTown – the Education Resource Centre and the Stephen Riady Centre – and will be installed in the first half of 2022. Read more in the media release. - 16 June 2021 TAGS INNOVATION YOU MIGHT BE INTERESTED TO READ SP partners Pyxis to launch direct-current fast charging point for electric harbour crafts Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP.
Category: Innovation
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Consumptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/17797d11-ce00-4ca1-8d3b-e9465f497c49/%5B20150107%5D+Media+Release+-+Mobile+App+To+Help+Consumers+Reduce+Energy+And+Water+Consumption.pdf?MOD=AJPERES&CVID= 7 January 2015 FOR IMMEDIATE RELEASE Mobile App to Help Consumers Reduce Energy and Water Consumption 1. SP Services has launched a new mobile app as part of a joint pilot between SP Services, EMA and PUB to help consumers reduce energy and water consumption, lower their utilities bill and conserve the environment. 2. During the pilot, the new app is available to about 310,000 consumers who have registered an online SP utilities account as of 15 September 2014. These consumers may download the app from the iTunes or Google Play Store from today to access features ranging from their historical consumption data to usage audits. Eligible users will be informed by SP Services via email by 16 January 2015. 3. The features of the new app include: (i) (ii) Home Utilities Audit: This lets users check the estimated utilities usage of their appliances at home and find out which are consuming the most energy and water. They can then set a savings target for their future bills. The app will provide steps on how to reduce their energy and water consumption to achieve those targets. Past consumption and peer comparison: Users can compare their energy and water consumption against the average and most efficient consumption of their neighbours. Users can also view their own past consumption over the last six months. Selected participants on the pilot will also receive a new e-bill or hardcopy letter providing this information. Please refer to the Annex for more details. 4. The pilot will run from January to April 2015. SP Services will use the results arising from this pilot to study how consumers respond to enhanced information feedback relating to energy and water usage before rolling out the application nationwide. 5. Managing Director of SP Services, Ms Jeanne Cheng, said, “We continuously look for ways to improve service touchpoints and customer experience. With the enhancements on our mobile and web platforms, we hope to raise customers’ awareness of energy efficiency and importance of water conservation which will also help them reduce their utility bills." 1 6. “Saving energy is a good way to help ensure a sustainable future. The new app will enable homeowners to analyse their use of electricity and gas. It will empower them to make an informed decision on efficient use of energy, lower their utility bills and reduce their carbon footprint,” said Mr Yeo Yek Seng, EMA's Acting Chief Executive. 7. “Water is a precious resource and small acts can go a long way in helping Singapore as a whole use water more efficiently. We hope that this mobile app will help consumers be more mindful of how they use water in their daily lives and in the process reduce their water usage and bills,” said Mr Chong Hou Chun, Director of PUB’s Water Supply (Network) Department. 8. Besides the two features above, all users of My Utilities Portal will also be able to perform common utility transactions on-the-go via the app, from viewing their bill and payment history to updating mailing addresses. 9. Members of the public who have questions about the pilot can email to csonline@singaporepower.com.sg or call the SP Services’ hotline at 1800 738 2000. A demo video on the new app can be found at SP Services’ website at www.singaporepower.com.sg/SPServicesMobile. – End – Jointly Issued by: SP Services Limited, Energy Market Authority and Public Utilities Board About Singapore Power and SP Services Singapore Power Group (SP) is a leading energy utility group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia. Over a million industrial, commercial and residential customers in Singapore benefit from SP’s world-class transmission, distribution and market support services. The networks in Singapore are amongst the most reliable and cost-effective worldwide. SP Services, a subsidiary of SP, provides every household and business in Singapore with a convenient and efficient one stop service for electricity, water and piped gas supplies. As the Market Support Services Licensee in the deregulated electricity market in Singapore, SP Services provides meter reading, data management and billing services. It also processes consumer registration and transfers for electricity retailers, thus playing a key role in facilitating competition and consumer choice in the retail market by enabling consumers to switch seamlessly between retailers, and to buy electricity at wholesale market prices. 2 SP Services also provides metering, billing, payment collection, and customer service on behalf of other utility service providers, including PUB for water charges, CityGas for gas charges, and refuse collection companies for refuse removal fees. About the Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Ministry of Trade and Industry. Its main goals are to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Through its work, the EMA seeks to forge a progressive energy landscape for sustained growth. Please visit our website www.ema.gov.sg for more information. About PUB, Singapore’s national water agency PUB is a statutory board under the Ministry of the Environment and Water Resources. It is the water agency that manages Singapore’s water supply, water catchment and used water in an integrated way. PUB has ensured a diversified and sustainable supply of water for Singapore with the Four National Taps (local catchment water, imported water, NEWater, desalinated water). To provide water for all, PUB calls on all to play our part to conserve water, keep our water catchments and waterways clean and build a relationship with water so we can enjoy our water resources. If we all play our part, we can have enough water for all our needs – for industry, for living, for life. 3 Annex Features of New App that Promote Energy Efficiency 1) Consumers can compare their energy and water consumption against the average and most efficient consumption of their neighbours. 4 2) Consumers can conduct a self-audit of their energy and water usage at home. The mobile app can guide them on steps to take to reduce their energy and water consumption. 5 3) Consumers can view their bill and historical consumption, as well as receive energy and water conservation tips. 6 Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/enjoy-a-seamless-unified-experience SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Enjoy a Seamless, Unified Experience RELIABILITY Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. With the SP Utilities mobile app, you can open a utility account, make a payment and even chat “live” with our call agents. A single touch-ID makes it easy to check your bills and past transactions. You’ll never miss important updates through timely alerts. One call, one click and one-stop service in one business day With the SP Utilities app, you can chat “live” with us on the go. SP's one-stop solution at your fingertips. Manage your utilities through one call, one click, at one-stop in one business day. Download the SP Utilities mobile app here. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Empowering talent Benjamin Festin describes how SP is constantly designing programmes for employees to grow and upskill, while Muhammad Ariff Bin Ramli shares how he feels empowered to assume greater responsibilities in his job role. Category: Reliability [20150108] The Straits Times - An App To Keep Tabs On Energy, Water Usagehttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/ded84d01-2668-4c8e-bc18-9c698938fbff/%5B20150108%5D+The+Straits+Times+-+An+App+To+Keep+Tabs+On+Energy,+Water+Usage.pdf?MOD=AJPERES&CVID= An app to keep tabs on energy, water usage Test project between PUB, EMA and SP Services to help cut carbon footprint By CAROLYN KHEW A MOBILE app launched yesterday can be used to keep tabs on home energy and water consumption. About 310,000 residents will be the first to try out the app, which lets them check their estimated utility usage and find out which appliances are consuming the most energy and water. It also offers energy- and water-saving tips. Users may set a savings target for future bills, look at their utility consumption over the past six months and compare this with their neighbours’. They can view their bill and payment history, and update their mailing addresses. The test – from now to April – is a joint pilot project between SP Services, a subsidiary of Singapore Power (SP), the Energy Market Authority (EMA) and national water agency PUB. SP Services said it will look at the results from the pilot before extending the app to all users with an online SP utility account. For the pilot, only residents who have registered for such an account as of Sept 15 last year are eligible. The SP website shows the average electricity use for last October ranged from 131 kilowatt hour About 310,000 HDB residents will be the first to try out a new mobile app which will, among other things, let them check their estimated utility usage and find out which appliances are consuming the most energy and water. PHOTOS: SP SERVICES (kwH) for a one-room HDB flat to 437 kwH for a five-room one. The average utility bill for households with gas went from about $70 for a one-room flat to about $180 for a five-room flat. “Saving energy is a good way to help ensure a sustainable future. The new app will enable home- owners to analyse their use of electricity and gas,” said Mr Yeo Yek Seng, acting chief executive of EMA. “It will empower them to make an informed decision on efficient use of energy, lower their utility bills and reduce their carbon footprint.” The app is available for download from the iTunes or Google Play Store. Those with questions about the pilot project can e-mail csonline@singaporepower.com.sg or call the SP Services’ hotline on 1800-738-2000. There is also a video on SP Services’ website: www.singaporepower.com.sg/SPServicesMobile. kcarolyn@sph.com.sg [FIRST - 8] ST/MONEY/PAGE ... 17/06/21https://www.spgroup.com.sg/dam/jcr:3baf3440-3876-411f-a64b-9f81d2344e20 NUS to pilot SP Group’s digital energy solutions Cha Hae Won The National University of Singapore (NUS) will pilot SP Group’s digital energy solutions to improve energy efficiency standards. SP Group’s spokesman said the company has been in talks with NUS to deploy smart energy solutions. The digital energy solutions will be installed at two buildings in NUS’ University Town – the Education Resource Centre and the Stephen Riady Centre – in the first half of next year. According to SP Group, both buildings will allow the solutions to be tested effectively, with their various categories of spatial use such as offices, teaching rooms and sports facilities. They also have commercial tenants. The solutions consist of an online portal and a mobile application tool. The portal allows building facilities managers to keep track of the building’s aggregated water and electricity consumption, and resulting carbon emissions. This would aid users in identifying ways to reduce their utilities usage. The portal has two key features – advanced data analytics and an anomaly detection function. The data analytics feature provides recommendations on saving energy. The artificial intelligenceenabled anomaly detection function helps prevent utilities wastage. Building occupants will also be involved in SP Group’s digital energy solutions. The occupants as well as those who may visit the buildings will be provided with an “At Work” function of the SP Utilities mobile app. The app provides them with personalised energy data, helping them to be more aware of the buildings’ consumption performance. These digital energy solutions have been developed by SP Group under the Green Buildings Innovation Cluster, with the Building and Construction Authority (BCA) awarding it a grant to implement digital solutions to push the limits of buildings’ energy efficiency standards. SP Group chief executive Stanley Huang said: “With the support of BCA and operators, we will develop user-centric solutions to advance next-gen green, energy-efficient buildings, and create green communities that will accelerate a carbonneutral future for Singapore.” hwcha@sph.com.sg [20150108] The New Paper - New App For Monitoring Utilities Usagehttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/cf453a08-6c49-4d39-b227-7c1bec438f67/%5B20150108%5D+The+New+Paper+-+New+App+For+Monitoring+Utilities+Usage.pdf?MOD=AJPERES&CVID= New app for monitoring utilities usage A new mobile application was launched yesterday to help residents monitor their energy and water consumption at home. The free application is part of a joint pilot scheme involving SP Services, a subsidiary of Singapore Power, the Energy Market Authority (EMA) and PUB. It is available to about 310,000 consumers who registered for an online SP utilities account by Sept 15 last year, said SP Services, EMA and PUB in a joint statement. The pilot scheme runs from this month to April this year. The app can be downloaded from the iTunes or Google Play Store and eligible users will be informed via e-mail by Jan 16. The app allows users to check the estimated utilities usage of their appliances at home and find out which are consuming the most energy and water. The app will also provide tips on how to save energy and water. SP Services said it will look at the results from the pilot scheme before rolling out the application nationwide. 2021-38.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2021/2021-38.pdf NUS to pilot SP Group's digital solutions to improve energy efficiency The digital energy solutions will be installed at two buildings in NUS' University Town in the first half of 2022. PHOTO: LIANHE ZAOBAO Cha Hae Won The Straits Times PUBLISHED JUN 16, 2021, 7:22 PM SGT SINGAPORE - The National University of Singapore (NUS) will pilot SP Group's digital energy solutions to improve energy efficiency standards. SP Group, a leading utilities provider in the Asia-Pacific, also offers sustainable energy solutions for businesses. Its spokesman said the company has been in talks with NUS to deploy smart energy solutions. The digital energy solutions will be installed at two buildings in NUS' University Town (UTown) - the Education Resource Centre and the Stephen Riady Centre - in the first half of 2022. According to SP Group, both buildings will allow the solutions to be tested effectively, with their various categories of spatial use, such as offices, teaching rooms and sports facilities. They also have commercial tenants. The solutions consist of an online portal and a mobile application tool. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. This would aid users to identify ways to reduce their utilities usage. The portal has two prominent features - advanced data analytics and an anomaly detection function. The data analytics feature provides recommendations on saving energy. This will assist building operators to plan more efficient building management. The artificial intelligence-enabled anomaly detection function prevents utilities wastage by alerting managers of anomalies in consumption patterns. Alongside facilities managers, building occupants will also be involved in SP Group's digital energy solutions. The occupants, such as staff, workers and students, as well as those who may visit the buildings for meetings, will be provided with an "At Work" function of the SP Utilities mobile app. The app aims to enhance the occupants' sustainability experience by providing them personalised energy data, such as how much energy and water are being used in specific locations of the building, helping them to be more aware of its consumption performance. Additionally, occupants will be encouraged to adopt green behaviour through the app's quizzes, challenges, rewards and tips on saving energy. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. PHOTOS: SP GROUP These digital energy solutions have been developed by SP Group under the Green Buildings Innovation Cluster with the Building and Construction Authority (BCA) awarding it a grant to implement digital solutions to push the limits of buildings' energy efficiency standards. SP Group chief executive Stanley Huang said: "With the support of BCA and operators, we will develop user-centric solutions to advance next-gen green, energy-efficient buildings, and create green communities that will accelerate a carbon neutral future for Singapore." jcr:ffe49b0d-8536-4bfe-9d1f-15f8e075c9e6https://www.spgroup.com.sg/dam/jcr:ffe49b0d-8536-4bfe-9d1f-15f8e075c9e6 NUS to pilot SP Group's digital solutions to improve energy efficiency The digital energy solutions will be installed at two buildings in NUS' University Town in the first half of 2022. PHOTO: LIANHE ZAOBAO Cha Hae Won The Straits Times PUBLISHED JUN 16, 2021, 7:22 PM SGT SINGAPORE - The National University of Singapore (NUS) will pilot SP Group's digital energy solutions to improve energy efficiency standards. SP Group, a leading utilities provider in the Asia-Pacific, also offers sustainable energy solutions for businesses. Its spokesman said the company has been in talks with NUS to deploy smart energy solutions. The digital energy solutions will be installed at two buildings in NUS' University Town (UTown) - the Education Resource Centre and the Stephen Riady Centre - in the first half of 2022. According to SP Group, both buildings will allow the solutions to be tested effectively, with their various categories of spatial use, such as offices, teaching rooms and sports facilities. They also have commercial tenants. The solutions consist of an online portal and a mobile application tool. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. This would aid users to identify ways to reduce their utilities usage. The portal has two prominent features - advanced data analytics and an anomaly detection function. The data analytics feature provides recommendations on saving energy. This will assist building operators to plan more efficient building management. The artificial intelligence-enabled anomaly detection function prevents utilities wastage by alerting managers of anomalies in consumption patterns. Alongside facilities managers, building occupants will also be involved in SP Group's digital energy solutions. The occupants, such as staff, workers and students, as well as those who may visit the buildings for meetings, will be provided with an "At Work" function of the SP Utilities mobile app. The app aims to enhance the occupants' sustainability experience by providing them personalised energy data, such as how much energy and water are being used in specific locations of the building, helping them to be more aware of its consumption performance. Additionally, occupants will be encouraged to adopt green behaviour through the app's quizzes, challenges, rewards and tips on saving energy. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. PHOTOS: SP GROUP These digital energy solutions have been developed by SP Group under the Green Buildings Innovation Cluster with the Building and Construction Authority (BCA) awarding it a grant to implement digital solutions to push the limits of buildings' energy efficiency standards. SP Group chief executive Stanley Huang said: "With the support of BCA and operators, we will develop user-centric solutions to advance next-gen green, energy-efficient buildings, and create green communities that will accelerate a carbon neutral future for Singapore." [20210617]+The+Straits+Times+Online+-+NUS+to+pilot+SP+Group's+digital+solutions+to+improve+energy+efficiency.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/fe5ec213-fdc4-4117-b488-f5e89662944c/%5B20210617%5D+The+Straits+Times+Online+-+NUS+to+pilot+SP+Group's+digital+solutions+to+improve+energy+efficiency.pdf?MOD=AJPERES&CVID= NUS to pilot SP Group's digital solutions to improve energy efficiency The digital energy solutions will be installed at two buildings in NUS' University Town in the first half of 2022. PHOTO: LIANHE ZAOBAO Cha Hae Won The Straits Times PUBLISHED JUN 16, 2021, 7:22 PM SGT SINGAPORE - The National University of Singapore (NUS) will pilot SP Group's digital energy solutions to improve energy efficiency standards. SP Group, a leading utilities provider in the Asia-Pacific, also offers sustainable energy solutions for businesses. Its spokesman said the company has been in talks with NUS to deploy smart energy solutions. The digital energy solutions will be installed at two buildings in NUS' University Town (UTown) - the Education Resource Centre and the Stephen Riady Centre - in the first half of 2022. According to SP Group, both buildings will allow the solutions to be tested effectively, with their various categories of spatial use, such as offices, teaching rooms and sports facilities. They also have commercial tenants. The solutions consist of an online portal and a mobile application tool. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. This would aid users to identify ways to reduce their utilities usage. The portal has two prominent features - advanced data analytics and an anomaly detection function. The data analytics feature provides recommendations on saving energy. This will assist building operators to plan more efficient building management. The artificial intelligence-enabled anomaly detection function prevents utilities wastage by alerting managers of anomalies in consumption patterns. Alongside facilities managers, building occupants will also be involved in SP Group's digital energy solutions. The occupants, such as staff, workers and students, as well as those who may visit the buildings for meetings, will be provided with an "At Work" function of the SP Utilities mobile app. The app aims to enhance the occupants' sustainability experience by providing them personalised energy data, such as how much energy and water are being used in specific locations of the building, helping them to be more aware of its consumption performance. Additionally, occupants will be encouraged to adopt green behaviour through the app's quizzes, challenges, rewards and tips on saving energy. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. PHOTOS: SP GROUP These digital energy solutions have been developed by SP Group under the Green Buildings Innovation Cluster with the Building and Construction Authority (BCA) awarding it a grant to implement digital solutions to push the limits of buildings' energy efficiency standards. SP Group chief executive Stanley Huang said: "With the support of BCA and operators, we will develop user-centric solutions to advance next-gen green, energy-efficient buildings, and create green communities that will accelerate a carbon neutral future for Singapore." Everyone Can Contribute to a Low-Carbon, Smart Energy Singapore with SP Group’s My Green Credits™https://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Everyone-Can-Contribute-to-a-Low-Carbon--Smart-Energy-Singapore-with-SP-Groups-My-Green-Credits-TM News Release Everyone Can Contribute to a Low-Carbon, Smart Energy Singapore with SP Group’s My Green Credits™ Singapore, 1 October 2020 – Everyone in Singapore can now contribute to a low-carbon, smart energy Singapore by purchasing Renewable Energy Certificates1 (RECs) on SP Group’s (SP) digital app platform. SP has launched My Green CreditsTM, a feature on the SP Utilities app, making it affordable and convenient for anyone2 in Singapore to purchase “green credits” and match their electricity consumption with an equivalent amount of green energy produced. To underscore its commitment to creating a low-carbon future, SP is covering 100 per cent of the electricity consumption at its headquarters at 2 Kallang Sector with RECs. Its management and staff are also “greening” their own electricity consumption with My Green CreditsTM. There is a choice to “green” any amount from zero to 100 per cent of monthly electricity consumption, at the click of a button. Mr Stanley Huang, Group Chief Executive Officer, SP Group, said: “Many in Singapore are keen to make green practices part of their everyday life. However, they may be deterred by relatively high costs and the lack of easy access to green sources on a sustained basis. With My Green CreditsTM, everyone can counter the impact of their electricity consumption and create a low-carbon, smart energy Singapore. We are putting the green power back in the consumer’s hands, in a convenient, affordable and secure way.” Customers utilising My Green CreditsTM will have peace of mind knowing that SP is the first authorised local issuer of International Renewable Energy Certificates (I-RECs) in Asia Pacific. This independent accreditation by the globally recognised International REC Standard Foundation (IREC Standard) means consumers can be assured of the integrity of each local I-REC issued. The launch of My Green CreditsTM is an extension of the suite of green solutions offered on the SP Utilities mobile app to help customers achieve a low-carbon, smart energy future. Earlier in the year, SP launched My Carbon Footprint – a carbon footprint calculator to help build awareness of one’s daily impact on the environment. Download the SP Utilities App here: spgrp.sg/mobileapp if you have not done so. If you have downloaded the SP Utilities App like one million others in Singapore, simply log on to your utilities account and make use of My Green CreditsTM. For more details, please refer to Appendix 1. -Ends- About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.6 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG. SP Group Partners Chevron to Offer Electric Vehicle Charging at Selected Caltex Service Stationshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-Partners-Chevron-to-Offer-Electric-Vehicle-Charging-at-Selected-Caltex-Service-Stations News Release SP Group Partners Chevron to Offer Electric Vehicle Charging at Selected Caltex Service Stations Singapore, 22 March 2021 – SP Group (SP) and Chevron Singapore Pte. Ltd., which markets the CaltexTM brand, today announced a partnership to offer fast electric vehicle (EV) charging at selected Caltex service stations, delivering on-the-go convenience to electric vehicle motorists. To be located at four of Caltex’s service stations across Singapore, the initial batch of chargers will be strategically located across the Caltex network, at Chong Pang (North), Changi (East), Jurong Spring (West) and Dunearn (Central). These Caltex service stations will be equipped with 50kW direct current (DC) fast chargers that can charge up an EV in 30 minutes, versus a few hours required by the more commonly available alternating current (AC) chargers. Three service stations will each be equipped with one 50kW direct current (DC) fast charger. The fourth, at Changi, will have two 50kW DC charging points that are designed to allow a compatible car to charge up to a speed of 100kW, provided only one car is utilising the charging points. (Refer to the annex for the addresses of this first batch of service stations.) SP and Caltex will study EV charging usage patterns and behaviour at the stations to refine and enhance accessibility and utilisation, and plan for more charging points and locations. Group Chief Executive Officer of SP, Mr. Stanley Huang, said, “We are pleased to partner Caltex in our first collaboration with a fuels and lubricants retailer. This gives EV drivers greater convenience as it accelerates the accessibility of charging locations that are incorporated in our daily activities. Our aim is to build Singapore’s largest public EV charging network and expand our integrated green mobility solutions to meet the evolving needs and sustainability goals of businesses and individuals.” "Chevron is excited to partner with SP Group to provide EV chargers at selected Caltex stations in Singapore. It is Chevron’s goal to deliver affordable, reliable, and ever-cleaner energy that enables human progress," said Mr. Law Tat Win, Chevron Singapore Country Chairman. "We 2 endeavour to continually test, learn and explore how to enhance our product and service offerings for our Singapore customers at our Caltex stations.” This SP and Caltex partnership will better serve drivers choosing electric vehicles and help achieve a lower-carbon future for Singapore. This includes Caltex’s existing commercial customers who plan to electrify their fleets. Both companies will continue to explore initiatives to meet the EV needs for private ownership and commercial use. The chargers will be installed by the second quarter of 2021 and will be incorporated on the SP Utilities mobile app for ease of use. The SP Utilities mobile app allows EV drivers to search for the availability of the nearest charging points, receive real-time updates on their charging sessions and make direct, cashless payment. About SP Group SP Group is a leading utilities group in the Asia Pacific, enabling a low-carbon, smart energy future for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable energy solutions such as cooling and heating systems for business districts and residential townships, electric vehicle fast charging and green digital energy management tools for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG. About Chevron Singapore Chevron Singapore Pte. Ltd. markets the 85-year-young Caltex brand, which is Chevron’s customer-facing brand in Asia Pacific and parts of the Middle East and Africa. The Caltex retail network in Singapore consists of 26 Caltex service stations and StarMart-branded convenience stores. All Caltex service stations accept the CaltexGO mobile payment for fuel purchases. Products such as the all new Caltex with Techron® with Clean & Glide Technology™ petrol, Caltex Diesel with TechronD® and Havoline® motor oil are also available at all Caltex service stations. In partnership with NTUC Link, the Plus! loyalty program also enables motorists to earn 3 LinkPoints for every litre of fuel purchased at Caltex. For more information, visit www.caltex.com.sg. ANNEX A: Address of service stations Address Chong Pang (North) 3700 Yishun Ring Rd, Singapore 768690 Changi (East] 78 Changi Rd, Singapore 419714 Jurong Spring (West) 100 Jurong West Ave 1, Singapore 649519 Dunearn (Central) 130 Dunearn Rd, Singapore 309436 [20210322] Media Release - SP Group Partners Chevron to Offer Electric Vehicle Charging at Selected Caltex Service Stationshttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/d8f3cb97-70e4-4c5f-bd57-29d857e496c6/%5B20210322%5D+Media+Release+-+SP+Group+Partners+Chevron+to+Offer+Electric+Vehicle+Charging+at+Selected+Caltex+Service+Stations.pdf?MOD=AJPERES&CVID= News Release SP GROUP PARTNERS CHEVRON TO OFFER ELECTRIC VEHICLE CHARGING AT SELECTED CALTEX SERVICE STATIONS Singapore, 22 March 2021 – SP Group (SP) and Chevron Singapore Pte. Ltd., which markets the Caltex TM brand, today announced a partnership to offer fast electric vehicle (EV) charging at selected Caltex service stations, delivering on-the-go convenience to electric vehicle motorists. To be located at four of Caltex’s service stations across Singapore, the initial batch of chargers will be strategically located across the Caltex network, at Chong Pang (North), Changi (East), Jurong Spring (West) and Dunearn (Central). These Caltex service stations will be equipped with 50kW direct current (DC) fast chargers that can charge up an EV in 30 minutes, versus a few hours required by the more commonly available alternating current (AC) chargers. Three service stations will each be equipped with one 50kW direct current (DC) fast charger. The fourth, at Changi, will have two 50kW DC charging points that are designed to allow a compatible car to charge up to a speed of 100kW, provided only one car is utilising the charging points. (Refer to the annex for the addresses of this first batch of service stations.) SP and Caltex will study EV charging usage patterns and behaviour at the stations to refine and enhance accessibility and utilisation, and plan for more charging points and locations. Group Chief Executive Officer of SP, Mr. Stanley Huang, said, “We are pleased to partner Caltex in our first collaboration with a fuels and lubricants retailer. This gives EV drivers greater convenience as it accelerates the accessibility of charging locations that are incorporated in our daily activities. Our aim is to build Singapore’s largest public EV charging network and expand our integrated green mobility solutions to meet the evolving needs and sustainability goals of businesses and individuals.” "Chevron is excited to partner with SP Group to provide EV chargers at selected Caltex stations in Singapore. It is Chevron’s goal to deliver affordable, reliable, and ever-cleaner energy that enables human progress," said Mr. Law Tat Win, Chevron Singapore Country Chairman. "We 1 endeavour to continually test, learn and explore how to enhance our product and service offerings for our Singapore customers at our Caltex stations.” This SP and Caltex partnership will better serve drivers choosing electric vehicles and help achieve a lower-carbon future for Singapore. This includes Caltex’s existing commercial customers who plan to electrify their fleets. Both companies will continue to explore initiatives to meet the EV needs for private ownership and commercial use. The chargers will be installed by the second quarter of 2021 and will be incorporated on the SP Utilities mobile app for ease of use. The SP Utilities mobile app allows EV drivers to search for the availability of the nearest charging points, receive real-time updates on their charging sessions and make direct, cashless payment. -Ends- 2 About SP Group SP Group is a leading utilities group in the Asia Pacific, enabling a low-carbon, smart energy future for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable energy solutions such as cooling and heating systems for business districts and residential townships, electric vehicle fast charging and green digital energy management tools for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG. About Chevron Singapore Chevron Singapore Pte. Ltd. markets the 85-year-young Caltex brand, which is Chevron’s customer-facing brand in Asia Pacific and parts of the Middle East and Africa. The Caltex retail network in Singapore consists of 26 Caltex service stations and StarMart-branded convenience stores. All Caltex service stations accept the CaltexGO mobile payment for fuel purchases. Products such as the all new Caltex with Techron® with Clean & Glide Technology™ petrol, Caltex Diesel with TechronD® and Havoline® motor oil are also available at all Caltex service stations. In partnership with NTUC Link, the Plus! loyalty program also enables motorists to earn 3 LinkPoints for every litre of fuel purchased at Caltex. For more information, visit www.caltex.com.sg. 3 ANNEX A: Address of service stations Address Chong Pang (North) 3700 Yishun Ring Rd, Singapore 768690 Changi (East] 78 Changi Rd, Singapore 419714 Jurong Spring (West) 100 Jurong West Ave 1, Singapore 649519 Dunearn (Central) 130 Dunearn Rd, Singapore 309436 4 Searchhttps://www.spgroup.com.sg/search?tag=service Search Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search Searchhttps://www.spgroup.com.sg/search Searchhttps://www.spgroup.com.sg/search?tag=service-excellence Search Searchhttps://www.spgroup.com.sg/search?tag=service-excellence Search Searchhttps://www.spgroup.com.sg/search?tag=service-excellence Search Searchhttps://www.spgroup.com.sg/search?tag=service-excellence Search Searchhttps://www.spgroup.com.sg/search?tag=service-excellence Search Searchhttps [Info] Supply Conditions for District Cooling Servicehttps://www.spgroup.com.sg/dam/jcr:e11e2c07-2c40-44b8-8306-7f59798fb50e/Supply%20Conditions%20for%20District%20Cooling%20Service.pdf SUPPLY CONDITIONS FOR DISTRICT COOLING SERVICE TABLE OF CONTENTS 1. General and Administrative Provisions 1.1 Purpose of the Conditions 1.2 Definitions 1.3 Hierarchy of Documents 2. General Obligations 2.1 General Obligations of the Service Provider 2.2 General Obligations of the Consumer 3 Searchhttps://www.spgroup.com.sg/search?tag=service Search [Info] Supply Conditions for District Cooling Servicehttps://www.spgroup.com.sg/dam/jcr:e11e2c07-2c40-44b8-8306-7f59798fb50e/Supply%20Conditions%20for%20District%20Cooling%20Service.pdf SUPPLY CONDITIONS FOR DISTRICT COOLING SERVICE TABLE OF CONTENTS 1. General and Administrative Provisions Media Release - SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d6c1c4d-c024-4e26-b49a-9d3a0eca3b78/%5B20150318%5D+Media+Release+-+SP+Services'+Customer+Service+Centre+Relocates+To+PWC+Building.pdf?MOD=AJPERES&CVID= 18 Mar 2015 For Immediate Release MEDIA RELEASE SP Services’ Customer Service Centre Relocates To PWC Building 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre Microsoft Word - SP Contractor Portal T&C.docxhttps://www.spgroup.com.sg/dam/jcr:071bcebf-7797-434d-9550-004d2d8dc112/%20SP%20Contractor%20Portal%20T&C.pdf Terms & Conditions of Use IMPORTANT - PLEASE READ THESE TERMS & CONDITIONS OF USE CAREFULLY. BY ACCESSING THIS PORTAL (“PORTAL”) AND/OR USING ANY OF THE SERVICES (INCLUDING DOWNLOADING, INSTALLING OR USING ANY ASSOCIATED SOFTWARE) BEING OFFERED THROUGH THE PORTAL, THE USER AGREES TO BE BOUND Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/jcr:0a5abe66-cae2-4aad-9ec2-b4c986f9c8dc/Tariffs%20for%20District%20Cooling%20Service%20(wef%201%20May%202024).pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 MAY 2024 Capacity Media Release - Using Data To Help Consumers Reduce Their Electricity Consumptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/e33d0750-c136-4f0c-9e7c-9df1943d2b0b/%5B20140218%5D+Media+Release+-+Using+Data+To+Help+Consumers+Reduce+Their+Electricity+Consumption.pdf?MOD=AJPERES&CVID= 18 February 2014 Using data to help consumers reduce their electricity consumption 1. A new pilot by SP Services (SPS) and the Energy Market Authority (EMA) will enable participating consumers to compare their electricity consumption against the average consumption of their neighbours; and through FAQs.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/411e3df0-e1e0-427d-9265-150c26db88fb/FAQs.pdf?MOD=AJPERES&CVID=nOcN2r1 1. What will happen to my electricity supply? Will my supply be disrupted? Please be assured that we will work with your retailer for a smooth transfer to SP Services as a retailer of last resort to ensure that there is no disruption to your power supply. 2. Will SP Services be able to honour Advisory On Scam Emailhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/51b7575d-4093-475a-ab2a-6ce31bc4a7d2/%5B20140911%5D+Advisory+On+Scam+Email.pdf?MOD=AJPERES&CVID= 11 September 2014 For Immediate Release MEDIA RELEASE ADVISORY ON SCAM EMAIL 1. There have been reported cases of individuals receiving emails from a sender titled ‘SP Services Offer’ claiming to provide refunds on their utilities bills. The Appendix contains a screenshot of such an email Media Release - Mobile App To Help Consumers Reduce Energy And Water Consumptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/17797d11-ce00-4ca1-8d3b-e9465f497c49/%5B20150107%5D+Media+Release+-+Mobile+App+To+Help+Consumers+Reduce+Energy+And+Water+Consumption.pdf?MOD=AJPERES&CVID= 7 January 2015 FOR IMMEDIATE RELEASE Mobile App to Help Consumers Reduce Energy and Water Consumption 1. SP Services has launched a new mobile app as part of a joint pilot between SP Services, EMA and PUB to help consumers reduce energy and water consumption, lower their utilities bill and conserve Awards & Affiliationshttps://www.spgroup.com.sg/about-us/awards-and-affiliations Volunteerism & Philanthropy Award – Corporate (Large Enterprise) 2016 SP Group by National Volunteer & Philanthropy Centre 17th CCAS International Contact Centre Awards, 2017 - Gold Award - Best Retention programme SP Services by Contact Centre Association of Singapore 17th CCAS International Contact Centre 1 2 3 4 5 ..... 50 1 2 3 4 5 ..... 78 Media Release - Mobile App To Help Consumers Reduce Energy And Water Consumptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/17797d11-ce00-4ca1-8d3b-e9465f497c49/%5B20150107%5D+Media+Release+-+Mobile+App+To+Help+Consumers+Reduce+Energy+And+Water+Consumption.pdf?MOD=AJPERES&CVID= 7 January 2015 FOR IMMEDIATE RELEASE Mobile App to Help Consumers Reduce Energy and Water Consumption 1. SP Services has launched a new mobile app as part of a joint pilot between SP Services, EMA and PUB to help consumers reduce energy and water consumption, lower their utilities bill and conserve the environment. 2. During the pilot, the new app is available to about 310,000 consumers who have registered an online SP utilities account as of 15 September 2014. These consumers may download the app from the iTunes or Google Play Store from today to access features ranging from their historical consumption data to usage audits. Eligible users will be informed by SP Services via email by 16 January 2015. 3. The features of the new app include: (i) (ii) Home Utilities Audit: This lets users check the estimated utilities usage of their appliances at home and find out which are consuming the most energy and water. They can then set a savings target for their future bills. The app will provide steps on how to reduce their energy and water consumption to achieve those targets. Past consumption and peer comparison: Users can compare their energy and water consumption against the average and most efficient consumption of their neighbours. Users can also view their own past consumption over the last six months. Selected participants on the pilot will also receive a new e-bill or hardcopy letter providing this information. Please refer to the Annex for more details. 4. The pilot will run from January to April 2015. SP Services will use the results arising from this pilot to study how consumers respond to enhanced information feedback relating to energy and water usage before rolling out the application nationwide. 5. Managing Director of SP Services, Ms Jeanne Cheng, said, “We continuously look for ways to improve service touchpoints and customer experience. With the enhancements on our mobile and web platforms, we hope to raise customers’ awareness of energy efficiency and importance of water conservation which will also help them reduce their utility bills." 1 6. “Saving energy is a good way to help ensure a sustainable future. The new app will enable homeowners to analyse their use of electricity and gas. It will empower them to make an informed decision on efficient use of energy, lower their utility bills and reduce their carbon footprint,” said Mr Yeo Yek Seng, EMA's Acting Chief Executive. 7. “Water is a precious resource and small acts can go a long way in helping Singapore as a whole use water more efficiently. We hope that this mobile app will help consumers be more mindful of how they use water in their daily lives and in the process reduce their water usage and bills,” said Mr Chong Hou Chun, Director of PUB’s Water Supply (Network) Department. 8. Besides the two features above, all users of My Utilities Portal will also be able to perform common utility transactions on-the-go via the app, from viewing their bill and payment history to updating mailing addresses. 9. Members of the public who have questions about the pilot can email to csonline@singaporepower.com.sg or call the SP Services’ hotline at 1800 738 2000. A demo video on the new app can be found at SP Services’ website at www.singaporepower.com.sg/SPServicesMobile. – End – Jointly Issued by: SP Services Limited, Energy Market Authority and Public Utilities Board About Singapore Power and SP Services Singapore Power Group (SP) is a leading energy utility group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia. Over a million industrial, commercial and residential customers in Singapore benefit from SP’s world-class transmission, distribution and market support services. The networks in Singapore are amongst the most reliable and cost-effective worldwide. SP Services, a subsidiary of SP, provides every household and business in Singapore with a convenient and efficient one stop service for electricity, water and piped gas supplies. As the Market Support Services Licensee in the deregulated electricity market in Singapore, SP Services provides meter reading, data management and billing services. It also processes consumer registration and transfers for electricity retailers, thus playing a key role in facilitating competition and consumer choice in the retail market by enabling consumers to switch seamlessly between retailers, and to buy electricity at wholesale market prices. 2 SP Services also provides metering, billing, payment collection, and customer service on behalf of other utility service providers, including PUB for water charges, CityGas for gas charges, and refuse collection companies for refuse removal fees. About the Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Ministry of Trade and Industry. Its main goals are to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Through its work, the EMA seeks to forge a progressive energy landscape for sustained growth. Please visit our website www.ema.gov.sg for more information. About PUB, Singapore’s national water agency PUB is a statutory board under the Ministry of the Environment and Water Resources. It is the water agency that manages Singapore’s water supply, water catchment and used water in an integrated way. PUB has ensured a diversified and sustainable supply of water for Singapore with the Four National Taps (local catchment water, imported water, NEWater, desalinated water). To provide water for all, PUB calls on all to play our part to conserve water, keep our water catchments and waterways clean and build a relationship with water so we can enjoy our water resources. If we all play our part, we can have enough water for all our needs – for industry, for living, for life. 3 Annex Features of New App that Promote Energy Efficiency 1) Consumers can compare their energy and water consumption against the average and most efficient consumption of their neighbours. 4 2) Consumers can conduct a self-audit of their energy and water usage at home. The mobile app can guide them on steps to take to reduce their energy and water consumption. 5 3) Consumers can view their bill and historical consumption, as well as receive energy and water conservation tips. 6 Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/enjoy-a-seamless-unified-experience SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Enjoy a Seamless, Unified Experience RELIABILITY Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. With the SP Utilities mobile app, you can open a utility account, make a payment and even chat “live” with our call agents. A single touch-ID makes it easy to check your bills and past transactions. You’ll never miss important updates through timely alerts. One call, one click and one-stop service in one business day With the SP Utilities app, you can chat “live” with us on the go. SP's one-stop solution at your fingertips. Manage your utilities through one call, one click, at one-stop in one business day. Download the SP Utilities mobile app here. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Empowering talent Benjamin Festin describes how SP is constantly designing programmes for employees to grow and upskill, while Muhammad Ariff Bin Ramli shares how he feels empowered to assume greater responsibilities in his job role. Category: Reliability [20150108] The Straits Times - An App To Keep Tabs On Energy, Water Usagehttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/ded84d01-2668-4c8e-bc18-9c698938fbff/%5B20150108%5D+The+Straits+Times+-+An+App+To+Keep+Tabs+On+Energy,+Water+Usage.pdf?MOD=AJPERES&CVID= An app to keep tabs on energy, water usage Test project between PUB, EMA and SP Services to help cut carbon footprint By CAROLYN KHEW A MOBILE app launched yesterday can be used to keep tabs on home energy and water consumption. About 310,000 residents will be the first to try out the app, which lets them check their estimated utility usage and find out which appliances are consuming the most energy and water. It also offers energy- and water-saving tips. Users may set a savings target for future bills, look at their utility consumption over the past six months and compare this with their neighbours’. They can view their bill and payment history, and update their mailing addresses. The test – from now to April – is a joint pilot project between SP Services, a subsidiary of Singapore Power (SP), the Energy Market Authority (EMA) and national water agency PUB. SP Services said it will look at the results from the pilot before extending the app to all users with an online SP utility account. For the pilot, only residents who have registered for such an account as of Sept 15 last year are eligible. The SP website shows the average electricity use for last October ranged from 131 kilowatt hour About 310,000 HDB residents will be the first to try out a new mobile app which will, among other things, let them check their estimated utility usage and find out which appliances are consuming the most energy and water. PHOTOS: SP SERVICES (kwH) for a one-room HDB flat to 437 kwH for a five-room one. The average utility bill for households with gas went from about $70 for a one-room flat to about $180 for a five-room flat. “Saving energy is a good way to help ensure a sustainable future. The new app will enable home- owners to analyse their use of electricity and gas,” said Mr Yeo Yek Seng, acting chief executive of EMA. “It will empower them to make an informed decision on efficient use of energy, lower their utility bills and reduce their carbon footprint.” The app is available for download from the iTunes or Google Play Store. Those with questions about the pilot project can e-mail csonline@singaporepower.com.sg or call the SP Services’ hotline on 1800-738-2000. There is also a video on SP Services’ website: www.singaporepower.com.sg/SPServicesMobile. kcarolyn@sph.com.sg [FIRST - 8] ST/MONEY/PAGE ... 17/06/21https://www.spgroup.com.sg/dam/jcr:3baf3440-3876-411f-a64b-9f81d2344e20 NUS to pilot SP Group’s digital energy solutions Cha Hae Won The National University of Singapore (NUS) will pilot SP Group’s digital energy solutions to improve energy efficiency standards. SP Group’s spokesman said the company has been in talks with NUS to deploy smart energy solutions. The digital energy solutions will be installed at two buildings in NUS’ University Town – the Education Resource Centre and the Stephen Riady Centre – in the first half of next year. According to SP Group, both buildings will allow the solutions to be tested effectively, with their various categories of spatial use such as offices, teaching rooms and sports facilities. They also have commercial tenants. The solutions consist of an online portal and a mobile application tool. The portal allows building facilities managers to keep track of the building’s aggregated water and electricity consumption, and resulting carbon emissions. This would aid users in identifying ways to reduce their utilities usage. The portal has two key features – advanced data analytics and an anomaly detection function. The data analytics feature provides recommendations on saving energy. The artificial intelligenceenabled anomaly detection function helps prevent utilities wastage. Building occupants will also be involved in SP Group’s digital energy solutions. The occupants as well as those who may visit the buildings will be provided with an “At Work” function of the SP Utilities mobile app. The app provides them with personalised energy data, helping them to be more aware of the buildings’ consumption performance. These digital energy solutions have been developed by SP Group under the Green Buildings Innovation Cluster, with the Building and Construction Authority (BCA) awarding it a grant to implement digital solutions to push the limits of buildings’ energy efficiency standards. SP Group chief executive Stanley Huang said: “With the support of BCA and operators, we will develop user-centric solutions to advance next-gen green, energy-efficient buildings, and create green communities that will accelerate a carbonneutral future for Singapore.” hwcha@sph.com.sg [20150108] The New Paper - New App For Monitoring Utilities Usagehttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/cf453a08-6c49-4d39-b227-7c1bec438f67/%5B20150108%5D+The+New+Paper+-+New+App+For+Monitoring+Utilities+Usage.pdf?MOD=AJPERES&CVID= New app for monitoring utilities usage A new mobile application was launched yesterday to help residents monitor their energy and water consumption at home. The free application is part of a joint pilot scheme involving SP Services, a subsidiary of Singapore Power, the Energy Market Authority (EMA) and PUB. It is available to about 310,000 consumers who registered for an online SP utilities account by Sept 15 last year, said SP Services, EMA and PUB in a joint statement. The pilot scheme runs from this month to April this year. The app can be downloaded from the iTunes or Google Play Store and eligible users will be informed via e-mail by Jan 16. The app allows users to check the estimated utilities usage of their appliances at home and find out which are consuming the most energy and water. The app will also provide tips on how to save energy and water. SP Services said it will look at the results from the pilot scheme before rolling out the application nationwide. Searchhttps://www.spgroup.com.sg/search?tag=service Search Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search Searchhttps://www.spgroup.com.sg/search Searchhttps://www.spgroup.com.sg/search?tag=service-excellence Search Searchhttps://www.spgroup.com.sg/search?tag=service-excellence Search Searchhttps://www.spgroup.com.sg/search?tag=service-excellence Search Searchhttps://www.spgroup.com.sg/search?tag=service-excellence Search Searchhttps://www.spgroup.com.sg/search?tag=service-excellence Search Searchhttps [Info] Supply Conditions for District Cooling Servicehttps://www.spgroup.com.sg/dam/jcr:e11e2c07-2c40-44b8-8306-7f59798fb50e/Supply%20Conditions%20for%20District%20Cooling%20Service.pdf SUPPLY CONDITIONS FOR DISTRICT COOLING SERVICE TABLE OF CONTENTS 1. General and Administrative Provisions 1.1 Purpose of the Conditions 1.2 Definitions 1.3 Hierarchy of Documents 2. General Obligations 2.1 General Obligations of the Service Provider 2.2 General Obligations of the Consumer 3 Searchhttps://www.spgroup.com.sg/search?tag=service Search [Info] Supply Conditions for District Cooling Servicehttps://www.spgroup.com.sg/dam/jcr:e11e2c07-2c40-44b8-8306-7f59798fb50e/Supply%20Conditions%20for%20District%20Cooling%20Service.pdf SUPPLY CONDITIONS FOR DISTRICT COOLING SERVICE TABLE OF CONTENTS 1. General and Administrative Provisions Media Release - SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d6c1c4d-c024-4e26-b49a-9d3a0eca3b78/%5B20150318%5D+Media+Release+-+SP+Services'+Customer+Service+Centre+Relocates+To+PWC+Building.pdf?MOD=AJPERES&CVID= 18 Mar 2015 For Immediate Release MEDIA RELEASE SP Services’ Customer Service Centre Relocates To PWC Building 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre Microsoft Word - SP Contractor Portal T&C.docxhttps://www.spgroup.com.sg/dam/jcr:071bcebf-7797-434d-9550-004d2d8dc112/%20SP%20Contractor%20Portal%20T&C.pdf Terms & Conditions of Use IMPORTANT - PLEASE READ THESE TERMS & CONDITIONS OF USE CAREFULLY. BY ACCESSING THIS PORTAL (“PORTAL”) AND/OR USING ANY OF THE SERVICES (INCLUDING DOWNLOADING, INSTALLING OR USING ANY ASSOCIATED SOFTWARE) BEING OFFERED THROUGH THE PORTAL, THE USER AGREES TO BE BOUND Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/jcr:0a5abe66-cae2-4aad-9ec2-b4c986f9c8dc/Tariffs%20for%20District%20Cooling%20Service%20(wef%201%20May%202024).pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 MAY 2024 Capacity Media Release - Using Data To Help Consumers Reduce Their Electricity Consumptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/e33d0750-c136-4f0c-9e7c-9df1943d2b0b/%5B20140218%5D+Media+Release+-+Using+Data+To+Help+Consumers+Reduce+Their+Electricity+Consumption.pdf?MOD=AJPERES&CVID= 18 February 2014 Using data to help consumers reduce their electricity consumption 1. A new pilot by SP Services (SPS) and the Energy Market Authority (EMA) will enable participating consumers to compare their electricity consumption against the average consumption of their neighbours; and through FAQs.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/411e3df0-e1e0-427d-9265-150c26db88fb/FAQs.pdf?MOD=AJPERES&CVID=nOcN2r1 1. What will happen to my electricity supply? Will my supply be disrupted? Please be assured that we will work with your retailer for a smooth transfer to SP Services as a retailer of last resort to ensure that there is no disruption to your power supply. 2. Will SP Services be able to honour Advisory On Scam Emailhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/51b7575d-4093-475a-ab2a-6ce31bc4a7d2/%5B20140911%5D+Advisory+On+Scam+Email.pdf?MOD=AJPERES&CVID= 11 September 2014 For Immediate Release MEDIA RELEASE ADVISORY ON SCAM EMAIL 1. There have been reported cases of individuals receiving emails from a sender titled ‘SP Services Offer’ claiming to provide refunds on their utilities bills. The Appendix contains a screenshot of such an email Media Release - Mobile App To Help Consumers Reduce Energy And Water Consumptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/17797d11-ce00-4ca1-8d3b-e9465f497c49/%5B20150107%5D+Media+Release+-+Mobile+App+To+Help+Consumers+Reduce+Energy+And+Water+Consumption.pdf?MOD=AJPERES&CVID= 7 January 2015 FOR IMMEDIATE RELEASE Mobile App to Help Consumers Reduce Energy and Water Consumption 1. SP Services has launched a new mobile app as part of a joint pilot between SP Services, EMA and PUB to help consumers reduce energy and water consumption, lower their utilities bill and conserve Awards & Affiliationshttps://www.spgroup.com.sg/about-us/awards-and-affiliations Volunteerism & Philanthropy Award – Corporate (Large Enterprise) 2016 SP Group by National Volunteer & Philanthropy Centre 17th CCAS International Contact Centre Awards, 2017 - Gold Award - Best Retention programme SP Services by Contact Centre Association of Singapore 17th CCAS International Contact Centre 1 2 3 4 5 ..... 50 2021-38.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2021/2021-38.pdf NUS to pilot SP Group's digital solutions to improve energy efficiency The digital energy solutions will be installed at two buildings in NUS' University Town in the first half of 2022. PHOTO: LIANHE ZAOBAO Cha Hae Won The Straits Times PUBLISHED JUN 16, 2021, 7:22 PM SGT SINGAPORE - The National University of Singapore (NUS) will pilot SP Group's digital energy solutions to improve energy efficiency standards. SP Group, a leading utilities provider in the Asia-Pacific, also offers sustainable energy solutions for businesses. Its spokesman said the company has been in talks with NUS to deploy smart energy solutions. The digital energy solutions will be installed at two buildings in NUS' University Town (UTown) - the Education Resource Centre and the Stephen Riady Centre - in the first half of 2022. According to SP Group, both buildings will allow the solutions to be tested effectively, with their various categories of spatial use, such as offices, teaching rooms and sports facilities. They also have commercial tenants. The solutions consist of an online portal and a mobile application tool. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. This would aid users to identify ways to reduce their utilities usage. The portal has two prominent features - advanced data analytics and an anomaly detection function. The data analytics feature provides recommendations on saving energy. This will assist building operators to plan more efficient building management. The artificial intelligence-enabled anomaly detection function prevents utilities wastage by alerting managers of anomalies in consumption patterns. Alongside facilities managers, building occupants will also be involved in SP Group's digital energy solutions. The occupants, such as staff, workers and students, as well as those who may visit the buildings for meetings, will be provided with an "At Work" function of the SP Utilities mobile app. The app aims to enhance the occupants' sustainability experience by providing them personalised energy data, such as how much energy and water are being used in specific locations of the building, helping them to be more aware of its consumption performance. Additionally, occupants will be encouraged to adopt green behaviour through the app's quizzes, challenges, rewards and tips on saving energy. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. PHOTOS: SP GROUP These digital energy solutions have been developed by SP Group under the Green Buildings Innovation Cluster with the Building and Construction Authority (BCA) awarding it a grant to implement digital solutions to push the limits of buildings' energy efficiency standards. SP Group chief executive Stanley Huang said: "With the support of BCA and operators, we will develop user-centric solutions to advance next-gen green, energy-efficient buildings, and create green communities that will accelerate a carbon neutral future for Singapore." jcr:ffe49b0d-8536-4bfe-9d1f-15f8e075c9e6https://www.spgroup.com.sg/dam/jcr:ffe49b0d-8536-4bfe-9d1f-15f8e075c9e6 NUS to pilot SP Group's digital solutions to improve energy efficiency The digital energy solutions will be installed at two buildings in NUS' University Town in the first half of 2022. PHOTO: LIANHE ZAOBAO Cha Hae Won The Straits Times PUBLISHED JUN 16, 2021, 7:22 PM SGT SINGAPORE - The National University of Singapore (NUS) will pilot SP Group's digital energy solutions to improve energy efficiency standards. SP Group, a leading utilities provider in the Asia-Pacific, also offers sustainable energy solutions for businesses. Its spokesman said the company has been in talks with NUS to deploy smart energy solutions. The digital energy solutions will be installed at two buildings in NUS' University Town (UTown) - the Education Resource Centre and the Stephen Riady Centre - in the first half of 2022. According to SP Group, both buildings will allow the solutions to be tested effectively, with their various categories of spatial use, such as offices, teaching rooms and sports facilities. They also have commercial tenants. The solutions consist of an online portal and a mobile application tool. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. This would aid users to identify ways to reduce their utilities usage. The portal has two prominent features - advanced data analytics and an anomaly detection function. The data analytics feature provides recommendations on saving energy. This will assist building operators to plan more efficient building management. The artificial intelligence-enabled anomaly detection function prevents utilities wastage by alerting managers of anomalies in consumption patterns. Alongside facilities managers, building occupants will also be involved in SP Group's digital energy solutions. The occupants, such as staff, workers and students, as well as those who may visit the buildings for meetings, will be provided with an "At Work" function of the SP Utilities mobile app. The app aims to enhance the occupants' sustainability experience by providing them personalised energy data, such as how much energy and water are being used in specific locations of the building, helping them to be more aware of its consumption performance. Additionally, occupants will be encouraged to adopt green behaviour through the app's quizzes, challenges, rewards and tips on saving energy. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. PHOTOS: SP GROUP These digital energy solutions have been developed by SP Group under the Green Buildings Innovation Cluster with the Building and Construction Authority (BCA) awarding it a grant to implement digital solutions to push the limits of buildings' energy efficiency standards. SP Group chief executive Stanley Huang said: "With the support of BCA and operators, we will develop user-centric solutions to advance next-gen green, energy-efficient buildings, and create green communities that will accelerate a carbon neutral future for Singapore." [20210617]+The+Straits+Times+Online+-+NUS+to+pilot+SP+Group's+digital+solutions+to+improve+energy+efficiency.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/fe5ec213-fdc4-4117-b488-f5e89662944c/%5B20210617%5D+The+Straits+Times+Online+-+NUS+to+pilot+SP+Group's+digital+solutions+to+improve+energy+efficiency.pdf?MOD=AJPERES&CVID= NUS to pilot SP Group's digital solutions to improve energy efficiency The digital energy solutions will be installed at two buildings in NUS' University Town in the first half of 2022. PHOTO: LIANHE ZAOBAO Cha Hae Won The Straits Times PUBLISHED JUN 16, 2021, 7:22 PM SGT SINGAPORE - The National University of Singapore (NUS) will pilot SP Group's digital energy solutions to improve energy efficiency standards. SP Group, a leading utilities provider in the Asia-Pacific, also offers sustainable energy solutions for businesses. Its spokesman said the company has been in talks with NUS to deploy smart energy solutions. The digital energy solutions will be installed at two buildings in NUS' University Town (UTown) - the Education Resource Centre and the Stephen Riady Centre - in the first half of 2022. According to SP Group, both buildings will allow the solutions to be tested effectively, with their various categories of spatial use, such as offices, teaching rooms and sports facilities. They also have commercial tenants. The solutions consist of an online portal and a mobile application tool. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. This would aid users to identify ways to reduce their utilities usage. The portal has two prominent features - advanced data analytics and an anomaly detection function. The data analytics feature provides recommendations on saving energy. This will assist building operators to plan more efficient building management. The artificial intelligence-enabled anomaly detection function prevents utilities wastage by alerting managers of anomalies in consumption patterns. Alongside facilities managers, building occupants will also be involved in SP Group's digital energy solutions. The occupants, such as staff, workers and students, as well as those who may visit the buildings for meetings, will be provided with an "At Work" function of the SP Utilities mobile app. The app aims to enhance the occupants' sustainability experience by providing them personalised energy data, such as how much energy and water are being used in specific locations of the building, helping them to be more aware of its consumption performance. Additionally, occupants will be encouraged to adopt green behaviour through the app's quizzes, challenges, rewards and tips on saving energy. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. PHOTOS: SP GROUP These digital energy solutions have been developed by SP Group under the Green Buildings Innovation Cluster with the Building and Construction Authority (BCA) awarding it a grant to implement digital solutions to push the limits of buildings' energy efficiency standards. SP Group chief executive Stanley Huang said: "With the support of BCA and operators, we will develop user-centric solutions to advance next-gen green, energy-efficient buildings, and create green communities that will accelerate a carbon neutral future for Singapore." Media Release - Singapore Power Enhances Feedback Channels With Mobile Applicationhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/f043bd41-4a4b-4e4d-a30a-80d9b20ff86e/%5B20140321%5D+Media+Release+-+Singapore+Power+Enhances+Feedback+Channels+With+Mobile+Application.pdf?MOD=AJPERES&CVID= 21 March 2014 PRESS RELEASE SINGAPORE POWER ENHANCES FEEDBACK CHANNELS WITH MOBILE APPLICATION 1. Sending feedback on electricity and gas matters is now easier and more convenient with a new mobile application by Singapore Power (SP). 2. Available for download on both iOS and Android platforms, the app allows the public to provide service feedback or report on electricity and gas supply matters. Customers can also use the app to send feedback on SP worksites such as roadworks, noise or safety concerns, and equipment like overground boxes and substations. In addition, the app enables the public to attach pictures and tag location specific information to the feedback. (see Annex A for screenshots of the app) 3. This app leverages Singapore’s high smartphone penetration rate and excellent cellular infrastructure, to provide SP customers with another fast, easy and convenient way to connect with SP in real time. 4. "Timely feedback from our stakeholders is crucial to our operations. This new app underscores our commitment to service excellence and to deliver quality, reliable and secure electricity and gas supply to the nation,” said Mr Peter Leong, Managing Director of SP PowerGrid. 5. For feedback warranting a direct service response, customers should call the following numbers: a. 1800–778 8888 for electricity supply disruptions; or b. 1800–752 1800 for gas supply disruptions or suspected gas leaks. 6. For more information on the SP public feedback application, please visit the Singapore Power website or get on the App store (iPhone users) or Play Store (Android users) and search for “SP PowerGrid” – END – 1 Issued by: Singapore Power Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No: 199406577N www.singaporepower.com.sg About Singapore Power Singapore Power Group (SP) is a leading energy utility group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia. More than 1.4 million industrial, commercial and residential customers in Singapore benefit from SP’s world-class transmission, distribution and market support services. The networks in Singapore are amongst the most reliable and cost-effective worldwide. 2 Annex A 3 4 Everyone Can Contribute to a Low-Carbon, Smart Energy Singapore with SP Group’s My Green Credits™https://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Everyone-Can-Contribute-to-a-Low-Carbon--Smart-Energy-Singapore-with-SP-Groups-My-Green-Credits-TM News Release Everyone Can Contribute to a Low-Carbon, Smart Energy Singapore with SP Group’s My Green Credits™ Singapore, 1 October 2020 – Everyone in Singapore can now contribute to a low-carbon, smart energy Singapore by purchasing Renewable Energy Certificates1 (RECs) on SP Group’s (SP) digital app platform. SP has launched My Green CreditsTM, a feature on the SP Utilities app, making it affordable and convenient for anyone2 in Singapore to purchase “green credits” and match their electricity consumption with an equivalent amount of green energy produced. To underscore its commitment to creating a low-carbon future, SP is covering 100 per cent of the electricity consumption at its headquarters at 2 Kallang Sector with RECs. Its management and staff are also “greening” their own electricity consumption with My Green CreditsTM. There is a choice to “green” any amount from zero to 100 per cent of monthly electricity consumption, at the click of a button. Mr Stanley Huang, Group Chief Executive Officer, SP Group, said: “Many in Singapore are keen to make green practices part of their everyday life. However, they may be deterred by relatively high costs and the lack of easy access to green sources on a sustained basis. With My Green CreditsTM, everyone can counter the impact of their electricity consumption and create a low-carbon, smart energy Singapore. We are putting the green power back in the consumer’s hands, in a convenient, affordable and secure way.” Customers utilising My Green CreditsTM will have peace of mind knowing that SP is the first authorised local issuer of International Renewable Energy Certificates (I-RECs) in Asia Pacific. This independent accreditation by the globally recognised International REC Standard Foundation (IREC Standard) means consumers can be assured of the integrity of each local I-REC issued. The launch of My Green CreditsTM is an extension of the suite of green solutions offered on the SP Utilities mobile app to help customers achieve a low-carbon, smart energy future. Earlier in the year, SP launched My Carbon Footprint – a carbon footprint calculator to help build awareness of one’s daily impact on the environment. Download the SP Utilities App here: spgrp.sg/mobileapp if you have not done so. If you have downloaded the SP Utilities App like one million others in Singapore, simply log on to your utilities account and make use of My Green CreditsTM. For more details, please refer to Appendix 1. -Ends- About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.6 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG. 1 2 3 4 5 ..... 79 Media Release - Mobile App To Help Consumers Reduce Energy And Water Consumptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/17797d11-ce00-4ca1-8d3b-e9465f497c49/%5B20150107%5D+Media+Release+-+Mobile+App+To+Help+Consumers+Reduce+Energy+And+Water+Consumption.pdf?MOD=AJPERES&CVID= 7 January 2015 FOR IMMEDIATE RELEASE Mobile App to Help Consumers Reduce Energy and Water Consumption 1. SP Services has launched a new mobile app as part of a joint pilot between SP Services, EMA and PUB to help consumers reduce energy and water consumption, lower their utilities bill and conserve the environment. 2. During the pilot, the new app is available to about 310,000 consumers who have registered an online SP utilities account as of 15 September 2014. These consumers may download the app from the iTunes or Google Play Store from today to access features ranging from their historical consumption data to usage audits. Eligible users will be informed by SP Services via email by 16 January 2015. 3. The features of the new app include: (i) (ii) Home Utilities Audit: This lets users check the estimated utilities usage of their appliances at home and find out which are consuming the most energy and water. They can then set a savings target for their future bills. The app will provide steps on how to reduce their energy and water consumption to achieve those targets. Past consumption and peer comparison: Users can compare their energy and water consumption against the average and most efficient consumption of their neighbours. Users can also view their own past consumption over the last six months. Selected participants on the pilot will also receive a new e-bill or hardcopy letter providing this information. Please refer to the Annex for more details. 4. The pilot will run from January to April 2015. SP Services will use the results arising from this pilot to study how consumers respond to enhanced information feedback relating to energy and water usage before rolling out the application nationwide. 5. Managing Director of SP Services, Ms Jeanne Cheng, said, “We continuously look for ways to improve service touchpoints and customer experience. With the enhancements on our mobile and web platforms, we hope to raise customers’ awareness of energy efficiency and importance of water conservation which will also help them reduce their utility bills." 1 6. “Saving energy is a good way to help ensure a sustainable future. The new app will enable homeowners to analyse their use of electricity and gas. It will empower them to make an informed decision on efficient use of energy, lower their utility bills and reduce their carbon footprint,” said Mr Yeo Yek Seng, EMA's Acting Chief Executive. 7. “Water is a precious resource and small acts can go a long way in helping Singapore as a whole use water more efficiently. We hope that this mobile app will help consumers be more mindful of how they use water in their daily lives and in the process reduce their water usage and bills,” said Mr Chong Hou Chun, Director of PUB’s Water Supply (Network) Department. 8. Besides the two features above, all users of My Utilities Portal will also be able to perform common utility transactions on-the-go via the app, from viewing their bill and payment history to updating mailing addresses. 9. Members of the public who have questions about the pilot can email to csonline@singaporepower.com.sg or call the SP Services’ hotline at 1800 738 2000. A demo video on the new app can be found at SP Services’ website at www.singaporepower.com.sg/SPServicesMobile. – End – Jointly Issued by: SP Services Limited, Energy Market Authority and Public Utilities Board About Singapore Power and SP Services Singapore Power Group (SP) is a leading energy utility group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia. Over a million industrial, commercial and residential customers in Singapore benefit from SP’s world-class transmission, distribution and market support services. The networks in Singapore are amongst the most reliable and cost-effective worldwide. SP Services, a subsidiary of SP, provides every household and business in Singapore with a convenient and efficient one stop service for electricity, water and piped gas supplies. As the Market Support Services Licensee in the deregulated electricity market in Singapore, SP Services provides meter reading, data management and billing services. It also processes consumer registration and transfers for electricity retailers, thus playing a key role in facilitating competition and consumer choice in the retail market by enabling consumers to switch seamlessly between retailers, and to buy electricity at wholesale market prices. 2 SP Services also provides metering, billing, payment collection, and customer service on behalf of other utility service providers, including PUB for water charges, CityGas for gas charges, and refuse collection companies for refuse removal fees. About the Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Ministry of Trade and Industry. Its main goals are to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Through its work, the EMA seeks to forge a progressive energy landscape for sustained growth. Please visit our website www.ema.gov.sg for more information. About PUB, Singapore’s national water agency PUB is a statutory board under the Ministry of the Environment and Water Resources. It is the water agency that manages Singapore’s water supply, water catchment and used water in an integrated way. PUB has ensured a diversified and sustainable supply of water for Singapore with the Four National Taps (local catchment water, imported water, NEWater, desalinated water). To provide water for all, PUB calls on all to play our part to conserve water, keep our water catchments and waterways clean and build a relationship with water so we can enjoy our water resources. If we all play our part, we can have enough water for all our needs – for industry, for living, for life. 3 Annex Features of New App that Promote Energy Efficiency 1) Consumers can compare their energy and water consumption against the average and most efficient consumption of their neighbours. 4 2) Consumers can conduct a self-audit of their energy and water usage at home. The mobile app can guide them on steps to take to reduce their energy and water consumption. 5 3) Consumers can view their bill and historical consumption, as well as receive energy and water conservation tips. 6 Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/enjoy-a-seamless-unified-experience SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Enjoy a Seamless, Unified Experience RELIABILITY Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. With the SP Utilities mobile app, you can open a utility account, make a payment and even chat “live” with our call agents. A single touch-ID makes it easy to check your bills and past transactions. You’ll never miss important updates through timely alerts. One call, one click and one-stop service in one business day With the SP Utilities app, you can chat “live” with us on the go. SP's one-stop solution at your fingertips. Manage your utilities through one call, one click, at one-stop in one business day. Download the SP Utilities mobile app here. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Empowering talent Benjamin Festin describes how SP is constantly designing programmes for employees to grow and upskill, while Muhammad Ariff Bin Ramli shares how he feels empowered to assume greater responsibilities in his job role. Category: Reliability [20150108] The Straits Times - An App To Keep Tabs On Energy, Water Usagehttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/ded84d01-2668-4c8e-bc18-9c698938fbff/%5B20150108%5D+The+Straits+Times+-+An+App+To+Keep+Tabs+On+Energy,+Water+Usage.pdf?MOD=AJPERES&CVID= An app to keep tabs on energy, water usage Test project between PUB, EMA and SP Services to help cut carbon footprint By CAROLYN KHEW A MOBILE app launched yesterday can be used to keep tabs on home energy and water consumption. About 310,000 residents will be the first to try out the app, which lets them check their estimated utility usage and find out which appliances are consuming the most energy and water. It also offers energy- and water-saving tips. Users may set a savings target for future bills, look at their utility consumption over the past six months and compare this with their neighbours’. They can view their bill and payment history, and update their mailing addresses. The test – from now to April – is a joint pilot project between SP Services, a subsidiary of Singapore Power (SP), the Energy Market Authority (EMA) and national water agency PUB. SP Services said it will look at the results from the pilot before extending the app to all users with an online SP utility account. For the pilot, only residents who have registered for such an account as of Sept 15 last year are eligible. The SP website shows the average electricity use for last October ranged from 131 kilowatt hour About 310,000 HDB residents will be the first to try out a new mobile app which will, among other things, let them check their estimated utility usage and find out which appliances are consuming the most energy and water. PHOTOS: SP SERVICES (kwH) for a one-room HDB flat to 437 kwH for a five-room one. The average utility bill for households with gas went from about $70 for a one-room flat to about $180 for a five-room flat. “Saving energy is a good way to help ensure a sustainable future. The new app will enable home- owners to analyse their use of electricity and gas,” said Mr Yeo Yek Seng, acting chief executive of EMA. “It will empower them to make an informed decision on efficient use of energy, lower their utility bills and reduce their carbon footprint.” The app is available for download from the iTunes or Google Play Store. Those with questions about the pilot project can e-mail csonline@singaporepower.com.sg or call the SP Services’ hotline on 1800-738-2000. There is also a video on SP Services’ website: www.singaporepower.com.sg/SPServicesMobile. kcarolyn@sph.com.sg [FIRST - 8] ST/MONEY/PAGE ... 17/06/21https://www.spgroup.com.sg/dam/jcr:3baf3440-3876-411f-a64b-9f81d2344e20 NUS to pilot SP Group’s digital energy solutions Cha Hae Won The National University of Singapore (NUS) will pilot SP Group’s digital energy solutions to improve energy efficiency standards. SP Group’s spokesman said the company has been in talks with NUS to deploy smart energy solutions. The digital energy solutions will be installed at two buildings in NUS’ University Town – the Education Resource Centre and the Stephen Riady Centre – in the first half of next year. According to SP Group, both buildings will allow the solutions to be tested effectively, with their various categories of spatial use such as offices, teaching rooms and sports facilities. They also have commercial tenants. The solutions consist of an online portal and a mobile application tool. The portal allows building facilities managers to keep track of the building’s aggregated water and electricity consumption, and resulting carbon emissions. T
Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/using-get--to-help-mercatus-digitally-manage-their-tenant-utilities
SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Using GET™ to help Mercatus digitally manage their tenant utilities INNOVATION Dashboard view of GET™ TenantCare, which provides Mercatus with insights on utility usage data. SP Group (SP) is partnering Mercatus Co-operative Limited (Mercatus) to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties at AMK Hub, One Marina Boulevard and Jurong Point. SP’s digital solutions will help Mercatus enhance its operational efficiency, enabling it to deliver greater value to its tenants while advancing its own sustainability agenda. SP will deploy GET™ Insights and GET™ TenantCare to provide Mercatus with a more seamless utilities management experience while it makes informed decisions relating to building performance, sustainability and occupant well-being. GET™ Insights will also enable Mercatus to integrate different building systems and diverse data sources for an overview of the energy aspects of the three buildings. This will help Mercatus identify and forecast usage patterns as well as detect anomalies early to prevent wastage. As GET™ TenantCare leverages Internet of Things (IoT) and Advanced Metering Infrastructure (AMI), SP has deployed an AMI consisting of more than 700 smart electricity meters at the three Mercatus properties. With the smart meters’ capability of real time and advanced monitoring, along with the cloud-based tenant utilities management software, Mercatus can then translate the data into actionable insights to uncover potential pathways to boost energy efficiency. Through SP’s suite of digital solutions, tenants can look forward to greater convenience and a more seamless approach when engaging with Mercatus, contributing to a stronger landlord-tenant relationship. More details in the media release here. TAGS INNOVATION YOU MIGHT BE INTERESTED TO READ SP partners Pyxis to launch direct-current fast charging point for electric harbour crafts Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. SP Group awarded BCA grant to power next-gen green buildings SP Group (SP) was awarded a grant by the Building and Construction Authority (BCA) to develop and implement technologies and digital solutions to push the limits of buildings’ energy efficiency standards.
Category: Innovation
Media Release - JTC and SP Group to develop and operate Singapore's first Smart Grid for Business Parks at Punggol Digital Districthttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/c5bd36db-b34e-4de6-9ee6-a9cd5c554b23/%5B20181031%5D+Media+Release+-+JTC+and+SP+Group+to+develop+and+operate+Singapore's+first+Smart+Grid+for+Business+Parks+at+Punggol+Digital+District.pdf?MOD=AJPERES&CVID=
News Release JTC AND SP GROUP TO DEVELOP AND OPERATE SINGAPORE’S FIRST SMART GRID FOR BUSINESS PARKS AT PUNGGOL DIGITAL DISTRICT Partnership will help the District optimise energy consumption, reduce carbon footprint and save cost for businesses and consumers Singapore, 31 October 2018 – A Smart Grid system that provides green energy and increases energy efficiency will serve businesses and consumers in the upcoming Punggol Digital District (PDD). JTC and SP Group signed a Memorandum of Understanding (MOU) to collaborate on the Smart Grid at the Asia Clean Energy Summit 2018 today, witnessed by Minister for the Environment and Water Resources, Mr Masagos Zulkifli. This partnership will drive the design of smart energy solutions comprising the areas of renewable energy and electric mobility, that will be integrated with the Open Digital Platform in the District, announced in July this year. 2. Under the MoU, JTC and SP Group will develop and implement a Smart Grid within PDD. Companies in PDD can look forward to adopting clean sources of energy, such as solar energy generated from building roofs, and take advantage of new technologies, such as electric vehicle charging and smart metering. Through the Smart Grid, about 1,700 tonnes of carbon emissions could be reduced per year, equivalent to taking 270 cars off the road. 3. The Smart Grid will be integrated with the Open Digital Platform, allowing communication and interaction with other building systems in the District, such as the District Cooling System (DCS) and the Building Management System (BMS). For instance, on a hot sunny day, the Smart Grid will register an increase in electricity consumption as the air conditioning systems consume more energy to maintain the temperature in the building. It automatically sends a signal to the Open Digital Platform, which detects the specific rooms where the temperature has increased. The Open Digital Platform then activates the Building Management System within the building to lower the blinds in those rooms, reducing heat gain and conserving energy. 1 4. JTC’s Assistant Chief Executive Officer, Mr. David Tan, said, “Beyond utilities and technologies, it is about giving the community the data and tools to make informed decisions about their energy consumption, be it adopting clean sources of energy or optimising usage to reduce costs. Aggregated data on energy consumption from the Smart Grid will be made available for academics, researchers, start-ups and enterprises to encourage innovation in the domains of clean energy and energy management.” 5. Mr Goh Chee Kiong, Head, Strategic Development of SP Group said, “SP Group is committed to design and implement smart energy solutions, driven by our deep energy integration and digital capabilities. We are pleased to work with JTC to help businesses in the Punggol Digital District save cost and go green through our innovative smart grid.” 6. At the forefront of Singapore’s Smart Nation push, PDD is envisioned to be a vibrant and inclusive district where cutting-edge technology and social innovation transform the way we work, live, learn and play in the future. PDD will house key growth sectors such as digital and cybersecurity, and will also be the first district in Singapore to be fully integrated with Internet of Things systems from the ground up. This infrastructure will create conducive testbed environments for businesses and entrepreneurs, allowing them to thrive in a digital economy, while the enhanced experience brought about by the digitalisation will provide a sustainable and connected environment for the community. The first buildings in District are expected to be completed by 2023. --------------------------------------------------------------------------------------------------------------------------- 2 About JTC Set up in 1968, JTC is the lead government agency responsible for the planning and development of industrial infrastructure to support and catalyse the growth of industries and enterprises in Singapore. Landmark projects by JTC include the Jurong Industrial Estate; the Jurong Island for energy and chemical industries; business and specialised parks such as the International and Changi Business Parks, Seletar Aerospace Park and Tuas Biomedical Park; a work-live-play-&-learn development called one-north; next generation districts including Jurong Innovation District and the Punggol Digital District, as well as the Jurong Rock Caverns, Southeast Asia’s first commercial underground storage facility for liquid hydrocarbons. JTC also develops innovative space such as the JTC Surface Engineering Hub, JTC MedTech Hub, JTC Food Hub @ Senoko, and TimMac @ Kranji which incorporate innovative features and shared infrastructure and services to enable industrialists to start their operations quickly and enhance productivity. For more information on JTC and its products and services, please visit www.jtc.gov.sg. About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.5 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG. 3
[FIRST - 8] ST/MONEY/PAGE<HOM-008> ... 17/06/21https://www.spgroup.com.sg/dam/jcr:3baf3440-3876-411f-a64b-9f81d2344e20
NUS to pilot SP Group’s digital energy solutions Cha Hae Won The National University of Singapore (NUS) will pilot SP Group’s digital energy solutions to improve energy efficiency standards. SP Group’s spokesman said the company has been in talks with NUS to deploy smart energy solutions. The digital energy solutions will be installed at two buildings in NUS’ University Town – the Education Resource Centre and the Stephen Riady Centre – in the first half of next year. According to SP Group, both buildings will allow the solutions to be tested effectively, with their various categories of spatial use such as offices, teaching rooms and sports facilities. They also have commercial tenants. The solutions consist of an online portal and a mobile application tool. The portal allows building facilities managers to keep track of the building’s aggregated water and electricity consumption, and resulting carbon emissions. This would aid users in identifying ways to reduce their utilities usage. The portal has two key features – advanced data analytics and an anomaly detection function. The data analytics feature provides recommendations on saving energy. The artificial intelligenceenabled anomaly detection function helps prevent utilities wastage. Building occupants will also be involved in SP Group’s digital energy solutions. The occupants as well as those who may visit the buildings will be provided with an “At Work” function of the SP Utilities mobile app. The app provides them with personalised energy data, helping them to be more aware of the buildings’ consumption performance. These digital energy solutions have been developed by SP Group under the Green Buildings Innovation Cluster, with the Building and Construction Authority (BCA) awarding it a grant to implement digital solutions to push the limits of buildings’ energy efficiency standards. SP Group chief executive Stanley Huang said: “With the support of BCA and operators, we will develop user-centric solutions to advance next-gen green, energy-efficient buildings, and create green communities that will accelerate a carbonneutral future for Singapore.” hwcha@sph.com.sg