Search Average-Electricity-Consumption--kWh-_Jun-23-to-May-24.xlsxhttps://www.spgroup.com.sg/dam/spgroup/docs/our-services/utilities/tariff-information/Average-Electricity-Consumption--kWh-_Jun-23-to-May-24.xlsx Consumption_Elect Average consumption of Electricity (kWh) Premises Types Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 HDB 1-Room 152 147 145 143 146 144 135 126 126 132 150 152 HDB 2-Room 202 190 190 189 190 188 176 164 167 173 199 199 HDB 3-Room 288 271 272 269 274 269 247 236 241 250 292 285 HDB 4-Room 391 371 371 367 374 370 342 321 330 342 398 396 HDB 5-Room 456 437 434 427 437 436 401 367 381 399 463 466 HDB Executive 561 531 536 528 541 530 478 456 474 489 575 568 Apartment 585 546 514 515 537 541 483 430 435 486 578 573 Terrace 902 868 866 859 890 881 804 740 794 821 957 900 Semi-Detached 1,233 1,159 1,134 1,150 1,187 1,174 1,065 1,019 1,038 1,109 1,254 1,224 Bungalow 2,482 2,320 2,219 2,298 2,308 2,358 2,075 2,106 1,951 2,146 2,432 2,360 Note: The figures exclude electricity consumption for PAYU customers and customers who are not purchasing electricity at the regulated tariff. [20140211] The Straits Times - Impacting People's Liveshttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/251b64a6-0ea5-47f3-90cf-59688be25366/%5B20140211%5D+The+Straits+Times+-+Impacting+People's+Lives.pdf?MOD=AJPERES&CVID= Impacting people’s lives Singapore Power engineer Thiruchelvam Ranjan loves what he does because the outcome is tangible and necessary At a glance n n n About 2,400 technical professionals required by 2020. Electricity sales are expected to grow by more than 30 per cent over the next decade. Less than 1 minute per customer a year is the average interruption time, making Singapore’s electricity grid one of the most reliable in the world. by wong sher maine In hIs six years with singapore Power (sP), Mr Thiruchelvam Ranjan has held three job portfolios. he has also added a significant achievement to his resumé — he was part of a team that set up a substation — and is being groomed for leadership. The sP scholar and principal engineer says: “I underwent a rigorous graduate development programme during which I was posted to various departments. Besides giving me an understanding of many aspects of the organisation, these rotations also helped me to feel the pulse on the ground, understand the culture of the organisation, and build a strong social network.” The 32-year-old became interested in the power sector during his final year at the national University of singapore, where he earned a bachelor’s degree in engineering, specialising in electrical engineering. he says: “Power is an important and necessary part of everyone’s lives. singapore’s economy and all modern day activities are enabled by electricity, and our networks are amongst the most reliable worldwide.” his career choice was partly inspired by his engineer father. “My father made me realise the impact engineers make on people’s lives,” says Mr Ranjan. “Also, as a young child I would often see him take things apart and put them back together. In today’s world where it’s easier to replace than repair, he made me appreciate and take good care of what I had.” his mother also played a crucial role in shaping who he is today. “Mum was a teacher, and she taught me to question everything. This is something which I constantly apply when I was a student and now as an engineer.” Under sP’s graduate development programme, he has enjoyed a diverse range of jobs. he started off as a network management engineer helping to ensure that the network delivering power to customers is in tip-top condition. Then, in risk management, he learnt to effectively manage sP’s risk exposures. he is currently a project engineer within sP PowerGrid’s network development division where he works on developing singapore’s electricity network, installing and renewing network infrastructure to meet the increasing power demands and connecting new customers to the grid. One of his professional highlights was when he helped to set up the 66kV Rangoon substation, to meet growing demand and strengthen the power network in the central part of singapore including areas like Toa Payoh and Bishan. “We conduct voltage tests, equipment My colleagues comprise a mixture of industry veterans and young talents, but they all have one thing in common — a deep rooted sense of pride in what they do. They have inspired me to always give my best at work, because what I do impacts lives. — Mr Thiruchelvam Ranjan (right), principal engineer, Singapore Power functionality and safety checks before the substation goes live. Each successfully commissioned project adds to the reliability of singapore’s power network, and I am proud to have contributed to this effort.” he adds: “As an sP engineer, no two work days are identical. The challenges I have had to handle include managing network projects, addressing customers’ concerns and responding to power outages.” he was selected to attend the 2013 Young LEADERs! programme conducted by Business Leadership Centre of the Temasek Management services Group, where he honed his strategic thinking and business leadership skills. he is now in charge of organising sP Family Day 2014. he says: “This is a massive event with a lot of logistical and manpower planning involved. I look forward to the challenge of providing an enjoyable and memorable experience for 10,000 staff and their loved ones.” his experience and accomplishments at sP stand him in good stead for a Professional Engineer certification, which is the profession’s highest standard of competence. Mr Ranjan says: “The experience and knowledge that I have gained from working in sP will be instrumental towards achieving this goal.” he loves what he does because the outcome is tangible and necessary. “Every day, the work we do and projects we handle help to grow singapore’s network and connect customers to the grid, powering their activities at home, work and play. In many ways, PhoTo: Wee TY what we do at sP is an integral part of nation building and enhancing lives.” Mr Ranjan is in good company. “My colleagues comprise a mixture of industry veterans and young talents, but they all have one thing in common — a deep rooted sense of pride in what they do. They have inspired me to always give my best at work, because what I do impacts lives.” Diverse career track Singapore Power’s Graduate Development Programme is a talent development scheme where staff benefits from job rotations to better understand the organisation at a macro and micro level. They also benefit from leadership development programmes, and are given opportunities to maximise their potential via stretch assignments. PhoTo: Wee TY Town Gas Connection Policy and Procedures (wef 1 Apr 2023).pdfhttps://www.spgroup.com.sg/dam/jcr:35028c51-f044-46f0-9ea6-6b2d734f1fc0/Town%20Gas%20Connection%20Policy%20and%20Procedures%20(wef%201%20Apr%202023).pdf Town Gas Connection Policy and Procedures Updated 1 April 24 Table of Contents 1. General Information ..................................................................................................................... 1 1.1 Purpose of this Document ................................................................................................... 1 1.2 Singapore Gas Transportation System ............................................................................... 1 1.3 Definitions .............................................................................................................................. 2 1.4 Codes of Practices and Regulatory Requirements ........................................................... 3 1.5 Submission of Application ................................................................................................... 3 2. Procedures for Gas Connection and Gas Admittance ............................................................. 4 2.1 Apply for Gas Connection ................................................................................................... 4 2.2 Make Payment ....................................................................................................................... 4 2.3 Engage DR for Consumer’s Gas Installation ....................................................................... 5 2.4 Apply for Gas Admittance ................................................................................................... 5 2.5 Apply to Retailer for Supply and Gas Turn On .................................................................. 6 3. Guidelines for Other Applications .............................................................................................. 7 3.1 Apply for Replacement, Addition & Alteration Works ...................................................... 7 3.2 Apply for Disconnection ...................................................................................................... 7 3.3 Apply for Re-connection ...................................................................................................... 7 3.4 Other Applications ................................................................................................................ 7 4. Charges .......................................................................................................................................... 8 4.1 Connection Policy ................................................................................................................. 8 4.2 Connection Charge .............................................................................................................. 8 5. Unauthorised Connection and Supply of Gas ........................................................................... 9 6. Pressure Regulation for Internal Gas Pipeline ............................................................................ 9 7. Appendices ................................................................................................................................. 10 Appendix 1 – Demarcation of Responsibility ............................................................................... 10 Appendix 2 – Town Gas Distribution Connection Flow Chart ................................................... 11 Appendix 3 – Town Gas Connection Application Forms .......................................................... 13 Appendix 4 – Reference Rates ..................................................................................................... 14 Appendix 5 – Deductible Component for Town Gas Distribution Connection ...................... 15 Appendix 6 – Last Mile Standard Connection Charge ............................................................... 17 Town Gas Connection Policy and Procedure Updated on: 1 Apr 24 Page 1 1. General Information 1.1 Purpose of this Document PowerGas is licensed by the Energy Market Authority (“Authority”) to be the Gas Transporter (“Transporter”) which owns, operates, and maintains the piped gas network in Singapore. SP PowerGrid (“SPPG”) is licensed by the Authority to be the Gas Transporter Agent to operate and maintain the piped gas network in Singapore on behalf of PowerGas. SPPG’s gas business is to plan, design, operate and maintain gas network assets in a manner that supports the delivery of safe, reliable, efficient and quality services to customers. Under the Gas Transporter License, the Gas Transporter has to develop separate fees and charges for separate gas transportation services such as connection services and transportation services. This document sets out the connection policy and procedure for Town Gas supply. 1.2 Singapore Gas Transportation System PowerGas owns an extensive gas transmission and distribution network throughout Singapore. The network is generally buried underground and transports natural gas to the western and northern parts of Singapore, and town gas to the whole of Singapore. The gas assets comprise the transmission network (operating at higher pressures), which forms the main reticulation backbone and the distribution network (operating at lower pressures). • Town gas is manufactured in Senoko Gasworks and delivered to approximately 900,000 customers in Singapore. The customers are made up of industrial, commercial and residential gas users. Residential customers consist mainly of gas users from HDB, condominiums and landed premises. The town gas transmission network operates at 3 barg whereas the distribution network operates at pressure regimes ranging from 1 kPa to 50 kPa. • Natural gas is supplied to about 200 customers and is imported from four sources (two submarine pipelines from Indonesia, one submarine pipeline from Malaysia and internationally through the Liquefied Natural Gas Terminal). Under the Gas Network Code, Gas Shippers/Retailers represent the customers that are connected to the natural gas networks. These natural gas customers are typically commercial or industrial and include all power stations. The natural gas transmission network operates mainly at two pressure regimes, 28 barg and 40 barg, and the distribution network operates at pressure regimes ranging from 3 barg to 6 barg. 1 Town Gas Connection Policy and Procedure Updated on: 1 Apr 24 Page 2 1.3 Definitions The following terms shall have the following meanings when used in this document. “Authority” means the Energy Market Authority of Singapore established under the Energy Market Authority of Singapore Act (Cap.92B); “Gas Transporter” or “Transporter” means a representative holding a gas transporter’s license; “Gas Retailer” or “Retailer” means a person who supplies gas to Retail Customers and who holds a Retailer’s license; “Gas Shipper” or “Shipper” means a person holding a gas shipper’s license; “Gas Network Code” refers to the Gas Network Code issued by the Authority, setting out common terms and conditions between the Gas Transporter and Shippers who engage the Gas Transporter to transport natural gas though the gas pipeline network. “DR” known as designated representative means a professional engineer or a licensed gas service worker appointed by the developer or a responsible person for the premises; “PE” known as professional engineer means any person who is registered as a professional engineer in the mechanical engineering discipline under the Professional Engineers Act (Cap. 253); “LGSW” known as licensed gas service worker” means a person who is licensed under section 12 (3) of the Gas Act (Chapter 116A); “gas service work” means any work carried out on any gas installation or gas appliance, in whole or in part, including any design, construction, installation, commissioning, erection, testing, repair, addition, alteration or maintenance work; “gas service isolation valve (“GSIV”)” means a valve, located at or near the boundary line of any property or the apron of any building, used by a gas transporter to isolate the supply of gas to that property or building; “gas service pipe” means a pipe or any part thereof, other than a gas main, used for the purpose of conveying gas from a gas main to a gas service isolation valve, and includes any pipe owned by, or under the management or control of, a gas transporter which is used for the purpose of conveying gas from the gas service isolation valve to the meter at a consumer’s premises as defined in the Gas Act (Chapter 116A); “gas fitting” includes any pipe, valve, meter, regulator or other device for the control, measurement and use of gas as defined in the Gas Act (Chapter 116A); 2 Town Gas Connection Policy and Procedure Updated on: 1 Apr 24 Page 3 “Gas installation” means a discrete grouping of gas fittings linking a gas service pipe to a gas appliance as defined in the Gas Act (Chapter 116A); “Gas Meter Control Valve” means a valve at the inlet of any meter used for the purpose of turning on or off a supply of gas through such meter to any gas installation as defined in the Gas (Supply) Regulations; “Meter Installation” means any meter and its associated equipment and installation including associated pipework, filter, valve, pressure regulating equipment, seal, housing, mounting, telemetry equipment, gas chromatograph and flow computer 1.4 Codes of Practices and Regulatory Requirements This connection procedure shall be read in conjunction with the provisions in the Gas Act, Gas (Supply) Regulations, Gas (Metering) Regulations, Gas Supply Code, Gas Metering Code, Singapore Standard, SS608 – Code of Practice for Gas Installation and relevant Retailer’s Handbook of Gas Supply, where applicable. The demarcation of responsibility from the gas service pipe to the gas installation is provided in Appendix 1 for reference purpose. 1.5 Submission of Application Please submit all connection enquiries, applications for gas connection and admittance request via the Gas Retailer on SP Group’s eBusiness Portal (“Portal”): https://ebiz.spgroup.com.sg/index.html For all other matters, please submit your request to: gasenquiry@spgroup.com.sg 3 Town Gas Connection Policy and Procedure Updated on: 1 Apr 24 Page 4 2. Procedures for Gas Connection and Gas Admittance Gas user, the applicant for gas supply, are advised to apply through City Energy, the Town Gas Retailer, for connection to the gas main network. The Retailer will liaise with the Transporter on behalf of the applicant for gas connection and admittance. The key steps for gas connection and gas admittance are outlined below. The detailed process flow chart and Town Gas Connection application forms can be found in Appendix 2 and Appendix 3 respectively. Apply for Gas Connection Make Payment Engage DR Apply for Gas Admittance Apply to Retailer for Gas Supply and Turn On 2.1 Apply for Gas Connection To apply for a town gas connection, the Retailer shall submit the following documents and information through the Portal: • Endorsed Form GD1 - “Application for Gas Distribution Connection”; & • Location / site plan showing the project site and proposed connection point(s) endorsed by the responsible person or applicant The Transporter shall notify the Retailer on the outcome of the application within 14 days from the date of receipt of the application. If the application is successful, the connection charge will also be made known to the Retailer. 2.2 Make Payment The Retailer shall confirm the project by making payment for the connection charge. The Transporter shall commence work upon receipt of the connection charge payment from the Retailer. The Transporter shall commence permit application, procurement and construction works to extend the gas pipeline up to and including the GSIV. Typically, a lead time of 6 to 8 weeks is required to apply for and obtain services’ plans and opening permit from the relevant authorities / agencies before excavation, pipe laying and connection works can commence. 4 Town Gas Connection Policy and Procedure 2.3 Engage DR for Consumer’s Gas Installation Updated on: 1 Apr 24 Page 5 The applicant shall engage a PE or a LGSW, as the case may require, as the DR for the project. The Retailer and the DR shall liaise with the Transporter on the connection point at the property boundary, the work schedule, and other related matters throughout the entire project until commissioning. The DR is responsible for the design, procurement and construction of the Gas Installation from the GSIV to the appliance/equipment, excluding the Meter Installation, in accordance to the Gas Act and its subsidiary legislations and applicable Code(s). 2.4 Apply for Gas Admittance The DR shall certify completion and successful testing of the Gas Installation. When the Gas Installation is ready to receive gas, the DR/applicant shall apply, through the Retailer, to the Transporter to connect and admit gas into the Gas Installation up to, but excluding, the Meter Installation by submitting the following forms: • Form GD2 - “Application for Admittance of Gas”; The DR shall conduct the necessary proof test and submit the completed Form GD3 “Certificate of Proof Test” and request for interim admittance of gas immediately prior to the Transporter connecting the Gas Installation to the gas pipeline network and admits gas into the Gas Installation up to, but excluding, the Meter Installation. Upon successful interim admittance of gas, the Transporter shall issue the “Statement of Interim Admittance of Gas”. Thereafter, the DR shall proceed to purge and commission the Gas Installation up to, but excluding, the Meter Installation. The Transporter shall issue the “Statement of Admittance of Gas” upon certification by the DR of successful purging and commissioning of the Gas Installation up to the Meter Installation. 5 Town Gas Connection Policy and Procedure 2.5 Apply to Retailer for Supply and Gas Turn On Updated on: 1 Apr 24 Page 6 The application for gas supply and turn-on shall be made to the Retailer in the case of Town Gas Connection. The Retailer shall carry out gas turn-on from the Meter Installation up to the appliances/equipment. The applicant is advised to refer to the Retailer’s "Handbook for Gas Supply" for the latest procedures. A summary of the procedures is shown below. • The DR shall: o certify completion and successful testing of the Consumer’s Internal Pipe; and o apply to the Retailer for connection and gas turn-on up to the appliances/equipment when the Consumer’s Internal Pipe is ready to receive gas. • The Retailer shall: o ensure appropriate tests, before and after the installation of the meter, are performed on the gas installation from and including the meter to the gas appliance before the as supply is turned on at the relevant Gas Meter Control Valve; o arrange for the connection of the Consumer’s Internal Pipe to the outlet of the Meter Installation thereafter; and o issue the “Statement of Turn-on of gas” to the applicant. 6 Town Gas Connection Policy and Procedure 3. Guidelines for Other Applications 3.1 Apply for Replacement, Addition & Alteration Works Updated on: 1 Apr 24 Page 7 Any application for replacement of, addition or alteration to, the gas installation or gas fitting located from the gas service isolation valve to (and including) the meter installation or after the meter installation shall be made by the applicant, through the Retailer to the Transporter’s email address stated in Section 1.5. 3.2 Apply for Disconnection An application to disconnect a gas installation or gas fitting from a gas pipeline network shall be made by the responsible person to the Transporter in the following instances: • When the gas supply to the premises has been discontinued; or • When the supply of gas is no longer required; or • When the premises are undergoing renovation or demolition and gas supply has to be disconnected for safety reasons. Any application for the disconnection of the gas installation or gas fitting shall be made to the Transporter’s email address in Section 1.5. 3.3 Apply for Re-connection Any application for the re-connection of the gas installation or gas fitting shall be made to the Transporter only when the applicant has rectified the defects on the gas installation/fitting. The application should be made through the Retailer via the Transporter’s Portal. The Transporter shall respond to the Retailer on the outcome of the application within 14 days from the date of receipt of the application. If the application is successful, the connection charge will be provided to the Retailer. 3.4 Other Applications The applicant is advised to consult with the Transporter for gas connections not covered in the procedures stated in this connection policy. The applicant shall send their request to the Transporter’s email address stated in Section 1.5. 7 Town Gas Connection Policy and Procedure Updated on: 1 Apr 24 Page 8 4. Charges 4.1 Connection Policy The cost to connect a customer’s gas installation or gas fitting to the Transporter’s gas pipeline network varies from case-to-case, due to the proximity of the customer’s location and the cost of the materials and services required for the gas connection. Where possible, the Transporter will envisage to propose the most cost-effective connection to the applicant. 4.2 Connection Charge The connection charge payable for all gas connection applications is the sum of the connection cost less the deductible cost, subject to a minimum connection charge of zero. The description of each of the cost components are shown below. (1) Connection cost All costs related to the provision of gas connection from the Transporter’s gas pipeline network to the GSIV. (2) Deductible cost The Transporter’s investment value based on the committed gas demand from the applicant for the new gas connection. The investment value is derived based on the net present value of the 5-Year revenue of the average consumption for each consumption category (see Appendix 5). In addition, a Last Mile Standard Connection Charge (“LMSCC”) will be levied to recover the cost of “last mile” connection of the gas installation to the GSIV from the applicant. Details can be found in Appendix 6. The town gas distribution connection deductible costs, LMSCC, standard connection charge for landed residential property and unit rates shall be reviewed and adjusted when deemed necessary by the Transporter. The Transporter reserves the right to review the connection charge paid for any new connection and seek reimbursement for the first 5 years under-recovered revenue from the Retailer if the actual gas consumption after 5 years of operation is more than 10% below the projected gas demand declared during application. 8 Town Gas Connection Policy and Procedure Updated on: 1 Apr 24 Page 9 5. Unauthorised Connection and Supply of Gas In accordance to the Gas Act, any person who: • lays or causes to be laid gas pipe or fitting to connect to the gas network belonging to or managed by the Transporter without consent of the Transporter; • fraudulently abstracts, uses or consumes the supply of gas; • tempers any gas meter shall be guilty of an offence and shall be liable on conviction to a fine or imprisonment, or both. The Transporter may disconnect the premises of, or the gas retailer may discontinue supply of gas to the premises of, the person. 6. Pressure Regulation for Internal Gas Pipeline With effect from 1 April 2020, when designing the internal pipe for any premise supplied with TG at low pressure, the DR shall ensure that the pressure supplied to any gas appliance shall not exceed 31 mbarg. An accessible pressure measurement test point shall also be provided at the top of every gas riser. 9 Town Gas Connection Policy and Procedure Updated on: 1 Apr 24 Page 10 7. Appendices Appendix 1 – Demarcation of Responsibility 10 Town Gas Connection Policy and Procedure Appendix 2 – Town Gas Distribution Connection Flow Chart Updated on: 1 Apr 24 Page 11 Start Applicant/Responsible person applies for connection through Retailer via e-Business portal • Endorsed Form GD1 • Connection Point Plan Transporter notifies Retailer within 14 days on the connection charge and project lead time. Has Retailer paid connection charge? Yes No Works shall not commence. If connection quotation expires, Applicant/ Responsible person to apply for connection again. Project confirmed • Transporter commences permit application, procurement and construction • Retailer liaises with consumer/DR and Transporter on the project • DR designs and constructs gas installation from GSIV to the appliance/equipment, excluding the Meter Installation. a 11 Town Gas Connection Policy and Procedure Updated on: 1 Apr 24 Page 12 Appendix 2 – Town Gas Distribution Connection Flow Chart (Con’t) a Gas Installation up to the Meter Installation and the site ready to receive gas DR applies for gas admittance • Form GD2 DR conducts proof test immediately prior to gas admittance • Form GD3 Transporter issues “Statement of Interim Admittance of Gas” and DR proceeds to purge and commission up to the Meter Installation Transporter issues “Statement of Admittance of Gas” End (Refer to Retailer’s “Handbook on Gas Supply” for Application for supply and Gas Turn-on.) 12 Town Gas Connection Policy and Procedure Appendix 3 – Town Gas Connection Application Forms Updated on: 1 Apr 24 Page 13 S/No. Form No. Description 1 GD1 Application for Gas Distribution Connection 2 GD2 Application for Admittance of Gas 3 GD3 Certificate of Proof Test 4 GD4 Authorisation to Turn on Gas Meter Control Valve 13 Town Gas Connection Policy and Procedure Updated on: 1 Apr 24 Page 14 Appendix 4 – Reference Rates This sets out a non-exhaustive list of the main cost drivers and the corresponding unit rates used in the estimation of the capital investment for a new distribution pipeline. For the avoidance of doubt, the information set out here is provided solely for reference only and will be subject to changes in actual contract rates. S/No. Description Size (mm) Unit Rate ($) excl. GST Unit Rate ($) incl. 9% GST 1 Supply and Laying of PE pipes and fittings ($/m) 315 750 818 2 Connection to existing pipes ($/job) 315 12,900 14,061 3 Installation of Valve ($/job) 300 7,800 8,502 4 Installation of regulator ($/pc) 42,500 46,325 5 Reinstatement of rigid pavement / concrete panel ($/m 2 ) 480 524 6 Milling and Patching of road (min 250m 2 ) ($/m 2 ) 31 34 Note: The amount of LTA road opening charges may vary due to the scope of the distribution project. For better clarity, please refer to LTA’s website for the charging methodology for LTA road opening charges. 14 Town Gas Connection Policy and Procedure Updated on: 1 Apr 24 Page 15 Appendix 5 – Deductible Component for Town Gas Distribution Connection (wef 1 Apr 24) 1) For General, Bulk A and Bulk B Consumers c = Consumption per Annum General Bulk A Bulk B (kWh) Tariff ($) Tariff ($) Tariff ($) c ≤ 50,000 - - - 50,000 < c ≤ 75,000 20,000 20,000 - 75,000 < c ≤ 100,000 25,000 25,000 - 100,000 < c ≤ 125,000 35,000 30,000 - 125,000 < c ≤ 150,000 45,000 40,000 - 150,000 < c ≤ 175,000 50,000 45,000 - 175,000 < c ≤ 200,000 60,000 55,000 - 200,000 < c ≤ 250,000 70,000 65,000 - 250,000 < c ≤ 300,000 85,000 80,000 - 300,000 < c ≤ 350,000 100,000 90,000 - 350,000 < c ≤ 400,000 120,000 105,000 - 400,000 < c ≤ 450,000 135,000 120,000 - 450,000 < c ≤ 500,000 150,000 135,000 - 500,000 < c ≤ 600,000 170,000 155,000 - 600,000 < c ≤ 700,000 205,000 - 175,000 700,000 < c ≤ 1,000,000 265,000 - 225,000 1,000,000 < c ≤ 1,500,000 390,000 - 335,000 1,500,000 < c ≤ 2,000,000 550,000 - 465,000 Beyond 2,000,000 625,000 - 530,000 15 Town Gas Connection Policy and Procedure Updated on: 1 Apr 24 Page 16 2) For Bulk E consumers c = Consumption per Annum (kWh) Bulk E Tariff ($) c ≥ 6,000,000 960,000 16 Town Gas Connection Policy and Procedure Updated on: 1 Apr 24 Page 17 Appendix 6 – Last Mile Standard Connection Charge Pipe diameter (d) LMSCC ($) Excl. GST LMSCC ($) incl. 9% GST 1 d < 100mm 500 545 2 200mm > d ≥ 100mm 800 872 3 300mm > d ≥ 200mm 2,000 2,180 4 d ≥ 300mm 3,200 3,488 Note: • Standard connection charge of $3,500 ($3,815 incl. 9% GST) is only applicable for connection in front of a private landed residential property where the gas main is in LTA road reserve in front of the house. Connection to landed property shall be from the front of the house only. • Figures may not reflect the full GST effect due to rounding. 17 Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/helping-consumers-change-and-save SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Helping Consumers Change and Save RELIABILITY The electricity market is opening up to all residential customers in 2018. They can choose the electricity provider and price plan that best suit their lifestyle and needs. SP Group will help them make the switch seamlessly. Customers can also choose to remain with SP Group. They can buy electricity from the Wholesale Electricity Market or continue at the regulated tariff. Buying from the wholesale market is a new option where customers pay the prevailing electricity market prices based on demand and supply. Regardless of their choice, SP Group will help customers change and save. They can connect with us through our phone hotline, website, customer service centres or chat ‘live’ with our agents on the SP Utilities mobile application. Since 2001, SP Group has been supporting the Energy Market Authority (EMA) in progressively opening the retail electricity market to competition. We will continue to operate the national power grid so consumers can enjoy the same reliable and efficient electricity supply, regardless of their choice of retailer. — 30 May 2018 Watch this video to find out more about the transmission cable tunnel project. TAGS SERVICEOPEN ELECTRICITY MARKET YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Category: Reliability Safety Performance Criteria Policy.pdfhttps://www.spgroup.com.sg/dam/jcr:357660c9-748b-4390-a5fe-4d1ffa7016a4/Safety%20Performance%20Criteria%20Policy.pdf SAFETY PERFORMANCE CRITERIA Introduction 1. With effect from 1 April 2022, all tenders called by Singapore Power Limited and its Singapore incorporated subsidiaries (SP Group) will include a tender evaluation criteria that takes into account the participating tenderer’s safety performance in their contracts with SP Group. With effect from 1 April 2023, this criteria is extended to subcontractors with LTI. 2. This is in line with SP Group’s core value that safety is our highest priority and all our suppliers and contractors must continuously adopt good safety practices and prevent accidents from occurring. Tender Evaluation Criteria 3. All open and closed tenders published on or after 1 April 2022 by SP Group shall include the new Safety Performance criteria as part of its tender evaluation criteria. 4. The Safety Performance criteria shall be a 1 st level evaluation criteria together with Price and/or Quality and shall be of a overall weightage of not less than 10% of the total evaluation score. 5. For tenders that is evaluated based solely on lowest compliant priced tender with no requirement to assess quality (e.g supply of standard items such as HP toner cartridges), the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (90%) 6. For tenders that is evaluated based on Price and Quality factors, the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (X%) + Quality (Y%) Where X + Y = 90% 7. For the avoidance of doubt, other safety related evaluation criteria such as the proposed safety measures to be taken for the tendered project or the tenderer’s past safety awards shall be accounted separately under the Quality score. Safety Performance 8. Safety Performance of tenderers shall be assessed by taking into account the occurrence of any Loss Time Injury (LTI) incidents in the past 2 years prior to tender closing date. In the event of the occurrence of any incidents that results in fatality or serious injury in the past 1 year prior to the tender closing date, the bid submitted by the tenderer may be rejected by SP Group. For the avoidance of doubt only incidents occurring on or after 1 April 2022 will be considered. 9. Loss Time Injury incidents for the purpose of this Safety Performance criteria refers to any incidents where: a. It is a work-related injury occurs which results in lost work time of one work day or more; b. The incident occurred while the tenderer was carrying out works under a contract with SP Group; and c. The incident occurred on or after 1 April 2022. 10. Any incidents that occur in the course of the Tenderer’s work in contracts with other parties are not accounted under this criteria’s scoring but may considered in the final decision for award. Searchhttps://www.spgroup.com.sg/search?tag=open-electricity-market Search Open Electricity Markethttps://www.spgroup.com.sg/our-services/utilities/open-electricity-market OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Open Electricity Market The Open Electricity Market is an initiative by the Energy Market Authority (EMA) that allows you to enjoy more choices and flexibility when buying electricity. You can benefit from competitive pricing and innovative offers from retailers. With the Open Electricity Market, you have the choice of buying electricity from: SP Group at the regulated tariff (no action is required if you choose this option); or An electricity retailer at a price plan that best meets your needs; or The wholesale electricity market at half-hourly wholesale electricity prices through SP Group. Regardless of who you buy your electricity from, your electricity supply will stay the same. This is because SP Group will continue to operate the national power grid and deliver electricity to everyone. Working with Retailers Our goal is to make processes convenient and efficient for all customers. SP will facilitate customer transfers between retailers and offer retailers one-stop utilities billing and call centre services. As the Market Support Services Licensee, SP continues to provide services such as: Opening of utilities account Meter reading Meter data management Billing services If your Retailer Exits the Market You will be transferred to buy electricity from SP Group as a last resort.  Households and small businesses with an average monthly consumption of less than 4MWh will buy electricity at the regulated tariff rate. Larger businesses with an average monthly consumption of at least 4MWh will buy electricity at the wholesale electricity price. There will be no disruption to your electricity supply. You will continue to receive your electricity supply through the national power grid that is operated by SP Group. Making the Switch to a Retailer Residential Consumers Business Consumers For more information on Open Electricity Market Visit www.openelectricitymarket.com.sg Have a business enquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry, and our qualified professionals will reach out to you. Contact Us The Sunday Times - Open Electricity Market - How to save energy and moneyhttps://www.spgroup.com.sg/dam/jcr:4b271c9a-e89d-4c36-ae95-3f38f985c89c B14 | The Sunday Times | Sunday, September 1, 2019 Me & My Property Before investing in properties, entrepreneur Gerald Tan researches extensively such as viewing listings online. B11 The Energy Market Authority stated earlier this year that consumers who have switched out of buying electricity from SP Power to one of the 12 electricity retailers pay a rate that is about 20 to 30 per cent lower than the regulated tariff. ST FILE PHOTO Open electricity market: How to save energy and money About 34% of household consumers made switch, most on 24-month standard price plan Lorna Tan Invest Editor The nationwide roll-out of the Open Electricity Market (OEM) has been completed so consumers have the power to choose who to buy electricity from and potentially lower their power bills. The roll-out started with a soft launch to households and businesses in Jurong in April last year and ended with the last zone in May, with around 1.6 million accounts or households connected. You would have received a notification package and a booklet on how to switch out of buying electricity from SP Power to one of the 12 retailers. The option to choose from these electricity retailers comes with benefits like competitive pricing and innovative offers such as cash rebates if paying via selected credit cards. About 34 per cent of household consumers have made a switch. The Energy Market Authority (EMA) stated earlier this year that consumers who have switched pay an electricity rate that is about 20 to 30 per cent lower than the regulated tariff. Retailers are offering rates ranging from 17.66 cents/kWh (kilowatt hour ) to 23.01 cents/kWh for their fixed price plans and discounts ranging from 14.5 per cent to 25 per cent off the regulated tariff plans. Most households that switched signed up for 24-month standard price plans. The fixed-price plans have seen a higher take-up than the discount off the regulated tariff plans, the EMA said. Bear in mind that you should buy electricity only from retailers authorised by the EMA. And buying electricity from a retailer does not change the way power is physically supplied to you because SP will continue to operate the national grid. For those who have not switched to an electricity retailer, there is no time pressure as you can change at any time and you can continue to buy electricity from SP at the regulated tariff as you do today. The Sunday Times highlights the role of SP, and the various plans and factors to consider so you can make an informed decision on the price plan that best suits your needs. SP’s role in OEM SP does not generate or sell electricity. It buys it from power generation companies and distributes it to consumers at zero markup. SP has continued to own, operate and maintain the national electricity grid since the OEM. It transmits and distributes electricity to all consumers. This ensures a reliable supply, regardless of your choice of retailer. SP also acts as a safeguard. If a retailer ceases operations, SP Group will take over the accounts at the default tariff price and continue to supply electricity to consumers. SP’s Wholesale Price Plan Consumers can choose from any of the 12 retailers (the list may change over time), selecting one of the many price plans that best suits their needs. Some consumers may not be aware that they can also buy directly from the wholesale electricity market via SP. This is because SP offers two price plans – the regulated tariff and a wholesale price. Consumers who prefer to keep How they compare Name Best Electricity Diamond Electric Geneco iSwitch Keppel Electric Ohm Electricity PacificLight SembCorp Power Senoko Energy Sunseap Tuas Power Union Power NOTE: Table as at Aug 26, 2019. Type of plans offered Fixed-rate plan Discount-off tariff plan Non-standard Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Wholesale market rate plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan the status quo can choose to remain with SP on the regulated tariff that is set by the EMA. When the market was progressively liberalised from 2001, commercial and industrial customers with higher consumptions already had a choice of buying electricity at a tariffed rate or at a wholesale price Contract length 6 months/1 year/2 years 1 year/2 years 2 years No contract/1 year/2 years 1 year/2 years 6 months/1 year/2 years 2 years 1 year/2 years/3 years 1 year/2 years 1 year/2 years/3 years 3 months/2 years 2 years No contract/6 months/ 1 year/2 years 6 months/1 year No contract 1 year/2 years/3 years 1 year 1 year/2 years/3 years 1 year/2 years 1 year/2 years 1 year No contract 1 year/2 years 1 year/2 years 6 months/1 year/2 years 6 months/1 year/2 years 1.5 years/2 years/3 years 6 months/2 years 1 year/2 years 6 months/2 years Source: SEEDLY.SG SUNDAY TIMES GRAPHICS from SP Group, or at retail price from the big generation companies such as Sembcorp, Tuas, Senoko and Geneco (formerly Seraya). Residential customers had the option of the wholesale price when their respective zones opened up, starting with Jurong in April last year. Price plans available to consumers REGULATED TARIFF This price plan is regulated and set by the EMA quarterly. The tariff takes into consideration the longterm cost of producing electricity and looks to protect consumers from volatile oil and gas prices. As this is a regulated price, SP does not have the flexibility of lowering it by bundling with other offers and service partners. Who is suited for this? Typically, consumers with low electricity consumption prefer to stick to the option they are familiar with and not bother with gimmicks or additional terms and conditions. The tariffed price is stable and regulated. WHOLESALE ELECTRICITY PRICE You can choose to buy electricity directly from the wholesale market at no mark-up. As the prices are determined by market forces, they are the lowest price out there. However, prices fluctuate due to demand and supply of real-time electricity consumption across Singapore. On a day when heavy industries consume a lot of electricity, the demand is high and hence the price is higher compared with night hours when these heavy industries shut down. Who is suited for this? This can be considered by consumers who are more savvy, who do not mind the volatility of real-time electricity costs that change every 30 minutes, and if they tend to consume power more in the night (for example, by using air conditioning) when prices are cheaper than in the day time. In addition, there is no fixed term tied to this option so you can terminate as and when you want. RETAIL PRICE There are multiple plans that are offered by retailers. They can be grouped into: • Fixed price – A fixed price per kilowatt of electricity. A household on this plan will pay a constant rate (for example, 20 cents/kWh) throughout the contract duration. Note that the rates retailers offer may be higher or lower than the regulated tariff. • Discount-off tariff – Discount based on a fixed percentage off the regulated tariff. The family that opts for this plan will get a fixed discount off the prevailing regulated tariff (for example, 5 per cent) throughout the contract duration. The regulated tariff is reviewed by SP Group quarterly and approved by the EMA. While these two plans are relatively cheaper compared with the regulated tariff and could be creatively bundled with other offerings and service partners, they look at the short-term cost of producing electricity, which is why they tend to be tied to a one- or two-year lock-up period. Who is suited for this? It is important that you understand the terms and conditions before signing up for a plan. Check things like whether you need to pay a fee if you terminate the plan and make a switch. Do not make the decision to switch to a retailer simply based on price. Assess your lifestyle needs and consumption patterns. In general, if you are looking at locking up a fixed price for the next one or two years, getting a fixedpriced plan is an option. Others who would like a fixed discount over the regulated tariff can opt for the discount-off tariff plan. Some retailers also offer green-energy plans that are catered towards consumers who want to do their part for the environment. Making comparisons There are more than 100 different plans offered by electricity retailers. You can visit compare.openelectricitymarket.sg to make price comparisons. Seedly has also launched an Electricity Market price comparison tool which compares the plans based on user reviews, rates, housing type, promotional codes and deals in the market. Over at UOB Bank, its UOB Utility Marketplace makes it easy for consumers to compare providers and plans through its Electricity Price Plan Recommender. lornatan@sph.com.sg Understanding the electricity tariff SP Group does not have a retailer licence and can only supply electricity to consumers at the regulated tariff rate. About 75 per cent of the tariff goes directly to generation companies as SP passes down the cost directly without any mark-up. Approximately 24 per cent of the regulated tariff goes to SP for grid charges and a market-support services fee. This component of the tariff works out to approximately five to six cents, and goes towards operating, maintaining and upgrading the national electricity grid. While energy costs have gone up and down through the years, SP says the fees for maintaining the grid have been kept stable over the past decade. SP Group is believed to be the most reliable energy distributor in the world, based on the average length of electricity interruption experienced by users. According to the System Average Interruption Duration Index, Singapore’s score is under a minute, next best is Osaka at five minutes. Energy-saving tips Electricity is generated here by burning natural gas and oil, which releases pollutants and greenhouse gases. These trap heat from the sun and keep it from escaping, causing the earth to become warmer, which in turn changes climates everywhere. When we use electricity wisely, there will be less pollution and fewer greenhouse gases. So it’s important to do our part to practise good energy conservation habits. Here are some household energy-savings tips from Singapore Power and the National Environment Agency. LIVING ROOM • Choose energy-saving lighting such as LED bulbs instead of incandescent lamps. • Always switch off electrical appliances at the power socket. Standby power can account for up to 10 per cent of home energy use. BEDROOM • Service your air-conditioners and clean the filters regularly to ensure optimal working condition. • Set the air-conditioner temperature to 25 deg C or higher. The lower the temperature, the more electricity is used. • Close doors and windows when the air-conditioning is on. • Use a laptop instead of desktop as it uses less electricity. KITCHEN • Cover liquids and food stored in the refrigerator. Uncovered items release moisture, forcing the compressor to work harder to keep the temperature low. • Allow food to cool before putting it into the refrigerator. Hot food causes the compressor to work harder to keep the temperature low. • Match the size of the pot with the size of the burner. This is because energy is lost when small pots are used on larger burners. • Wash with an optimal load to maximise energy savings. Lorna Tan Publishedandprinted bySingapore Press Holdings Limited. Co. Regn.No. 198402868E. Amember of AuditBureauof CirculationsSingapore. CustomerService(Circulation): 6388-3838,circs@sph.com.sg, Fax 6746-1925. [20180929]+SP+Group's+role+in+Open+Electricity+Market+-+Response+on+Straits+Times+Forum.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/620a98dd-de66-45f8-b702-7f3eb1a678d8/%5B20180929%5D+SP+Group's+role+in+Open+Electricity+Market+-+Response+on+Straits+Times+Forum.pdf?MOD=AJPERES&CVID= SP Group’s role in electricity industry As published in Straits Times Forum Letter (29 Sept 2018) We thank readers for their letters and the queries they raised (How are new retailers able to offer better prices than SP Group? by Mr Max Leong; Maintaining cost savings tough in the long term by Mr Goh Boon Kai and Many concerns over changes in power market by Mr Ong Soon Yam for their letters, all on Sept 25). SP Group operates and maintains the electricity grid and provides market support services such as billing and meter reading. Under the regulated tariff set by the Energy Market Authority (EMA) for the period of July 1 to Sept 30, SP Group is paid 5.71 cents per kWh (SP Component) for the above services, out of 23.65 cents per kWh paid by residential consumers. The remaining tariff components go to the generation companies, Energy Market Company for market administration, and EMA for power system operator costs. Under the Open Electricity Market (OEM), consumers will be able to buy electricity from retailers, at the retail electricity price, instead of buying under the tariff set by the EMA. The electricity price offered by retailers will also include the SP Component. Whether consumers buy electricity under tariff, or through a retailer, the SP Component collected from consumers is the same. It is regulated by the EMA, and has been stable the past 10 years, even as the electricity tariff fluctuated. Chuah Kee Heng Managing Director SP Services Jan-08 Apr-08 Jul-08 Oct-08 Jan-09 Apr-09 Jul-09 Oct-09 Jan-10 Apr-10 Jul-10 Oct-10 Jan-11 Apr-11 Jul-11 Oct-11 Jan-12 Apr-12 Jul-12 Oct-12 Jan-13 Apr-13 Jul-13 Oct-13 Jan-14 Apr-14 Jul-14 Oct-14 Jan-15 Apr-15 Jul-15 Oct-15 Jan-16 Apr-16 Jul-16 Oct-16 Jan-17 Apr-17 Jul-17 Oct-17 Jan-18 Apr-18 Jul-18 Reference Low Tension Electricity Tariff for Residential Customers 35 30 25 20 15 10 5 0 Grid Charge MSS Fee Market Admin & PSO Energy Cost Q3 2018 TARIFF (July – September) Market Admin & Power System Operator Fee to EMA (No change) 0.05¢/kWh (<1%) Market Support Services Fee to SP Group (No change) 0.40¢/kWh (1. to7%) Network Costs to SP Group (No change) 5.31¢/kWh (22.5%) Energy Costs to electricity generation companies (Increase by 1.50¢/kWh compared to previous quarter) 17.89¢/kWh (75.6%) Searchhttps://www.spgroup.com.sg/search?tag=open-electricity-market Search Open Electricity Markethttps://www.spgroup.com.sg/our-services/utilities/open-electricity-market OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Open Electricity Market The Open Electricity Market is an initiative by the Energy Market Authority (EMA) that allows you to enjoy more choices and flexibility when buying electricity. You can benefit from competitive pricing and innovative offers from retailers. With the Open Electricity Market, you have the choice of buying electricity from: SP Group at the regulated tariff (no action is required if you choose this option); or An electricity retailer at a price plan that best meets your needs; or The wholesale electricity market at half-hourly wholesale electricity prices through SP Group. Regardless of who you buy your electricity from, your electricity supply will stay the same. This is because SP Group will continue to operate the national power grid and deliver electricity to everyone. Working with Retailers Our goal is to make processes convenient and efficient for all customers. SP will facilitate customer transfers between retailers and offer retailers one-stop utilities billing and call centre services. As the Market Support Services Licensee, SP continues to provide services such as: Opening of utilities account Meter reading Meter data management Billing services If your Retailer Exits the Market You will be transferred to buy electricity from SP Group as a last resort.  Households and small businesses with an average monthly consumption of less than 4MWh will buy electricity at the regulated tariff rate. Larger businesses with an average monthly consumption of at least 4MWh will buy electricity at the wholesale electricity price. There will be no disruption to your electricity supply. You will continue to receive your electricity supply through the national power grid that is operated by SP Group. Making the Switch to a Retailer Residential Consumers Business Consumers For more information on Open Electricity Market Visit www.openelectricitymarket.com.sg Have a business enquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry, and our qualified professionals will reach out to you. Contact Us The Sunday Times - Open Electricity Market - How to save energy and moneyhttps://www.spgroup.com.sg/dam/jcr:4b271c9a-e89d-4c36-ae95-3f38f985c89c B14 | The Sunday Times | Sunday, September 1, 2019 Me & My Property Before investing in properties, entrepreneur Gerald Tan researches extensively such as viewing listings online. B11 The Energy Market Authority stated earlier this year that consumers who have switched out of buying electricity from SP Power to one of the 12 electricity retailers pay a rate that is about 20 to 30 per cent lower than the regulated tariff. ST FILE PHOTO Open electricity market: How to save energy and money About 34% of household consumers made switch, most on 24-month standard price plan Lorna Tan Invest Editor The nationwide roll-out of the Open Electricity Market (OEM) has been completed so consumers have the power to choose who to buy electricity from and potentially lower their power bills. The roll-out started with a soft launch to households and businesses in Jurong in April last year and ended with the last zone in May, with around 1.6 million accounts or households connected. You would have received a notification package and a booklet on how to switch out of buying electricity from SP Power to one of the 12 retailers. The option to choose from these electricity retailers comes with benefits like competitive pricing and innovative offers such as cash rebates if paying via selected credit cards. About 34 per cent of household consumers have made a switch. The Energy Market Authority (EMA) stated earlier this year that consumers who have switched pay an electricity rate that is about 20 to 30 per cent lower than the regulated tariff. Retailers are offering rates ranging from 17.66 cents/kWh (kilowatt hour ) to 23.01 cents/kWh for their fixed price plans and discounts ranging from 14.5 per cent to 25 per cent off the regulated tariff plans. Most households that switched signed up for 24-month standard price plans. The fixed-price plans have seen a higher take-up than the discount off the regulated tariff plans, the EMA said. Bear in mind that you should buy electricity only from retailers authorised by the EMA. And buying electricity from a retailer does not change the way power is physically supplied to you because SP will continue to operate the national grid. For those who have not switched to an electricity retailer, there is no time pressure as you can change at any time and you can continue to buy electricity from SP at the regulated tariff as you do today. The Sunday Times highlights the role of SP, and the various plans and factors to consider so you can make an informed decision on the price plan that best suits your needs. SP’s role in OEM SP does not generate or sell electricity. It buys it from power generation companies and distributes it to consumers at zero markup. SP has continued to own, operate and maintain the national electricity grid since the OEM. It transmits and distributes electricity to all consumers. This ensures a reliable supply, regardless of your choice of retailer. SP also acts as a safeguard. If a retailer ceases operations, SP Group will take over the accounts at the default tariff price and continue to supply electricity to consumers. SP’s Wholesale Price Plan Consumers can choose from any of the 12 retailers (the list may change over time), selecting one of the many price plans that best suits their needs. Some consumers may not be aware that they can also buy directly from the wholesale electricity market via SP. This is because SP offers two price plans – the regulated tariff and a wholesale price. Consumers who prefer to keep How they compare Name Best Electricity Diamond Electric Geneco iSwitch Keppel Electric Ohm Electricity PacificLight SembCorp Power Senoko Energy Sunseap Tuas Power Union Power NOTE: Table as at Aug 26, 2019. Type of plans offered Fixed-rate plan Discount-off tariff plan Non-standard Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Wholesale market rate plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan the status quo can choose to remain with SP on the regulated tariff that is set by the EMA. When the market was progressively liberalised from 2001, commercial and industrial customers with higher consumptions already had a choice of buying electricity at a tariffed rate or at a wholesale price Contract length 6 months/1 year/2 years 1 year/2 years 2 years No contract/1 year/2 years 1 year/2 years 6 months/1 year/2 years 2 years 1 year/2 years/3 years 1 year/2 years 1 year/2 years/3 years 3 months/2 years 2 years No contract/6 months/ 1 year/2 years 6 months/1 year No contract 1 year/2 years/3 years 1 year 1 year/2 years/3 years 1 year/2 years 1 year/2 years 1 year No contract 1 year/2 years 1 year/2 years 6 months/1 year/2 years 6 months/1 year/2 years 1.5 years/2 years/3 years 6 months/2 years 1 year/2 years 6 months/2 years Source: SEEDLY.SG SUNDAY TIMES GRAPHICS from SP Group, or at retail price from the big generation companies such as Sembcorp, Tuas, Senoko and Geneco (formerly Seraya). Residential customers had the option of the wholesale price when their respective zones opened up, starting with Jurong in April last year. Price plans available to consumers REGULATED TARIFF This price plan is regulated and set by the EMA quarterly. The tariff takes into consideration the longterm cost of producing electricity and looks to protect consumers from volatile oil and gas prices. As this is a regulated price, SP does not have the flexibility of lowering it by bundling with other offers and service partners. Who is suited for this? Typically, consumers with low electricity consumption prefer to stick to the option they are familiar with and not bother with gimmicks or additional terms and conditions. The tariffed price is stable and regulated. WHOLESALE ELECTRICITY PRICE You can choose to buy electricity directly from the wholesale market at no mark-up. As the prices are determined by market forces, they are the lowest price out there. However, prices fluctuate due to demand and supply of real-time electricity consumption across Singapore. On a day when heavy industries consume a lot of electricity, the demand is high and hence the price is higher compared with night hours when these heavy industries shut down. Who is suited for this? This can be considered by consumers who are more savvy, who do not mind the volatility of real-time electricity costs that change every 30 minutes, and if they tend to consume power more in the night (for example, by using air conditioning) when prices are cheaper than in the day time. In addition, there is no fixed term tied to this option so you can terminate as and when you want. RETAIL PRICE There are multiple plans that are offered by retailers. They can be grouped into: • Fixed price – A fixed price per kilowatt of electricity. A household on this plan will pay a constant rate (for example, 20 cents/kWh) throughout the contract duration. Note that the rates retailers offer may be higher or lower than the regulated tariff. • Discount-off tariff – Discount based on a fixed percentage off the regulated tariff. The family that opts for this plan will get a fixed discount off the prevailing regulated tariff (for example, 5 per cent) throughout the contract duration. The regulated tariff is reviewed by SP Group quarterly and approved by the EMA. While these two plans are relatively cheaper compared with the regulated tariff and could be creatively bundled with other offerings and service partners, they look at the short-term cost of producing electricity, which is why they tend to be tied to a one- or two-year lock-up period. Who is suited for this? It is important that you understand the terms and conditions before signing up for a plan. Check things like whether you need to pay a fee if you terminate the plan and make a switch. Do not make the decision to switch to a retailer simply based on price. Assess your lifestyle needs and consumption patterns. In general, if you are looking at locking up a fixed price for the next one or two years, getting a fixedpriced plan is an option. Others who would like a fixed discount over the regulated tariff can opt for the discount-off tariff plan. Some retailers also offer green-energy plans that are catered towards consumers who want to do their part for the environment. Making comparisons There are more than 100 different plans offered by electricity retailers. You can visit compare.openelectricitymarket.sg to make price comparisons. Seedly has also launched an Electricity Market price comparison tool which compares the plans based on user reviews, rates, housing type, promotional codes and deals in the market. Over at UOB Bank, its UOB Utility Marketplace makes it easy for consumers to compare providers and plans through its Electricity Price Plan Recommender. lornatan@sph.com.sg Understanding the electricity tariff SP Group does not have a retailer licence and can only supply electricity to consumers at the regulated tariff rate. About 75 per cent of the tariff goes directly to generation companies as SP passes down the cost directly without any mark-up. Approximately 24 per cent of the regulated tariff goes to SP for grid charges and a market-support services fee. This component of the tariff works out to approximately five to six cents, and goes towards operating, maintaining and upgrading the national electricity grid. While energy costs have gone up and down through the years, SP says the fees for maintaining the grid have been kept stable over the past decade. SP Group is believed to be the most reliable energy distributor in the world, based on the average length of electricity interruption experienced by users. According to the System Average Interruption Duration Index, Singapore’s score is under a minute, next best is Osaka at five minutes. Energy-saving tips Electricity is generated here by burning natural gas and oil, which releases pollutants and greenhouse gases. These trap heat from the sun and keep it from escaping, causing the earth to become warmer, which in turn changes climates everywhere. When we use electricity wisely, there will be less pollution and fewer greenhouse gases. So it’s important to do our part to practise good energy conservation habits. Here are some household energy-savings tips from Singapore Power and the National Environment Agency. LIVING ROOM • Choose energy-saving lighting such as LED bulbs instead of incandescent lamps. • Always switch off electrical appliances at the power socket. Standby power can account for up to 10 per cent of home energy use. BEDROOM • Service your air-conditioners and clean the filters regularly to ensure optimal working condition. • Set the air-conditioner temperature to 25 deg C or higher. The lower the temperature, the more electricity is used. • Close doors and windows when the air-conditioning is on. • Use a laptop instead of desktop as it uses less electricity. KITCHEN • Cover liquids and food stored in the refrigerator. Uncovered items release moisture, forcing the compressor to work harder to keep the temperature low. • Allow food to cool before putting it into the refrigerator. Hot food causes the compressor to work harder to keep the temperature low. • Match the size of the pot with the size of the burner. This is because energy is lost when small pots are used on larger burners. • Wash with an optimal load to maximise energy savings. Lorna Tan Publishedandprinted bySingapore Press Holdings Limited. Co. Regn.No. 198402868E. Amember of AuditBureauof CirculationsSingapore. CustomerService(Circulation): 6388-3838,circs@sph.com.sg, Fax 6746-1925. Searchhttps://www.spgroup.com.sg/search?tag=open-electricity-market Search Open Electricity Markethttps://www.spgroup.com.sg/our-services/utilities/open-electricity-market OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Open Electricity Market The Open Electricity Market is an initiative by the Energy Market Authority (EMA) that allows you to enjoy more choices and flexibility when buying electricity. You can benefit from competitive pricing and innovative offers from retailers. With the Open Electricity Market, you have the choice of buying electricity from: SP Group at the regulated tariff (no action is required if you choose this option); or An electricity retailer at a price plan that best meets your needs; or The wholesale electricity market at half-hourly wholesale electricity prices through SP Group. Regardless of who you buy your electricity from, your electricity supply will stay the same. This is because SP Group will continue to operate the national power grid and deliver electricity to everyone. Working with Retailers Our goal is to make processes convenient and efficient for all customers. SP will facilitate customer transfers between retailers and offer retailers one-stop utilities billing and call centre services. As the Market Support Services Licensee, SP continues to provide services such as: Opening of utilities account Meter reading Meter data management Billing services If your Retailer Exits the Market You will be transferred to buy electricity from SP Group as a last resort.  Households and small businesses with an average monthly consumption of less than 4MWh will buy electricity at the regulated tariff rate. Larger businesses with an average monthly consumption of at least 4MWh will buy electricity at the wholesale electricity price. There will be no disruption to your electricity supply. You will continue to receive your electricity supply through the national power grid that is operated by SP Group. Making the Switch to a Retailer Residential Consumers Business Consumers For more information on Open Electricity Market Visit www.openelectricitymarket.com.sg Have a business enquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry, and our qualified professionals will reach out to you. Contact Us The Sunday Times - Open Electricity Market - How to save energy and moneyhttps://www.spgroup.com.sg/dam/jcr:4b271c9a-e89d-4c36-ae95-3f38f985c89c B14 | The Sunday Times | Sunday, September 1, 2019 Me & My Property Before investing in properties, entrepreneur Gerald Tan researches extensively such as viewing listings online. B11 The Energy Market Authority stated earlier this year that consumers who have switched out of buying electricity from SP Power to one of the 12 electricity retailers pay a rate that is about 20 to 30 per cent lower than the regulated tariff. ST FILE PHOTO Open electricity market: How to save energy and money About 34% of household consumers made switch, most on 24-month standard price plan Lorna Tan Invest Editor The nationwide roll-out of the Open Electricity Market (OEM) has been completed so consumers have the power to choose who to buy electricity from and potentially lower their power bills. The roll-out started with a soft launch to households and businesses in Jurong in April last year and ended with the last zone in May, with around 1.6 million accounts or households connected. You would have received a notification package and a booklet on how to switch out of buying electricity from SP Power to one of the 12 retailers. The option to choose from these electricity retailers comes with benefits like competitive pricing and innovative offers such as cash rebates if paying via selected credit cards. About 34 per cent of household consumers have made a switch. The Energy Market Authority (EMA) stated earlier this year that consumers who have switched pay an electricity rate that is about 20 to 30 per cent lower than the regulated tariff. Retailers are offering rates ranging from 17.66 cents/kWh (kilowatt hour ) to 23.01 cents/kWh for their fixed price plans and discounts ranging from 14.5 per cent to 25 per cent off the regulated tariff plans. Most households that switched signed up for 24-month standard price plans. The fixed-price plans have seen a higher take-up than the discount off the regulated tariff plans, the EMA said. Bear in mind that you should buy electricity only from retailers authorised by the EMA. And buying electricity from a retailer does not change the way power is physically supplied to you because SP will continue to operate the national grid. For those who have not switched to an electricity retailer, there is no time pressure as you can change at any time and you can continue to buy electricity from SP at the regulated tariff as you do today. The Sunday Times highlights the role of SP, and the various plans and factors to consider so you can make an informed decision on the price plan that best suits your needs. SP’s role in OEM SP does not generate or sell electricity. It buys it from power generation companies and distributes it to consumers at zero markup. SP has continued to own, operate and maintain the national electricity grid since the OEM. It transmits and distributes electricity to all consumers. This ensures a reliable supply, regardless of your choice of retailer. SP also acts as a safeguard. If a retailer ceases operations, SP Group will take over the accounts at the default tariff price and continue to supply electricity to consumers. SP’s Wholesale Price Plan Consumers can choose from any of the 12 retailers (the list may change over time), selecting one of the many price plans that best suits their needs. Some consumers may not be aware that they can also buy directly from the wholesale electricity market via SP. This is because SP offers two price plans – the regulated tariff and a wholesale price. Consumers who prefer to keep How they compare Name Best Electricity Diamond Electric Geneco iSwitch Keppel Electric Ohm Electricity PacificLight SembCorp Power Senoko Energy Sunseap Tuas Power Union Power NOTE: Table as at Aug 26, 2019. Type of plans offered Fixed-rate plan Discount-off tariff plan Non-standard Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Wholesale market rate plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan the status quo can choose to remain with SP on the regulated tariff that is set by the EMA. When the market was progressively liberalised from 2001, commercial and industrial customers with higher consumptions already had a choice of buying electricity at a tariffed rate or at a wholesale price Contract length 6 months/1 year/2 years 1 year/2 years 2 years No contract/1 year/2 years 1 year/2 years 6 months/1 year/2 years 2 years 1 year/2 years/3 years 1 year/2 years 1 year/2 years/3 years 3 months/2 years 2 years No contract/6 months/ 1 year/2 years 6 months/1 year No contract 1 year/2 years/3 years 1 year 1 year/2 years/3 years 1 year/2 years 1 year/2 years 1 year No contract 1 year/2 years 1 year/2 years 6 months/1 year/2 years 6 months/1 year/2 years 1.5 years/2 years/3 years 6 months/2 years 1 year/2 years 6 months/2 years Source: SEEDLY.SG SUNDAY TIMES GRAPHICS from SP Group, or at retail price from the big generation companies such as Sembcorp, Tuas, Senoko and Geneco (formerly Seraya). Residential customers had the option of the wholesale price when their respective zones opened up, starting with Jurong in April last year. Price plans available to consumers REGULATED TARIFF This price plan is regulated and set by the EMA quarterly. The tariff takes into consideration the longterm cost of producing electricity and looks to protect consumers from volatile oil and gas prices. As this is a regulated price, SP does not have the flexibility of lowering it by bundling with other offers and service partners. Who is suited for this? Typically, consumers with low electricity consumption prefer to stick to the option they are familiar with and not bother with gimmicks or additional terms and conditions. The tariffed price is stable and regulated. WHOLESALE ELECTRICITY PRICE You can choose to buy electricity directly from the wholesale market at no mark-up. As the prices are determined by market forces, they are the lowest price out there. However, prices fluctuate due to demand and supply of real-time electricity consumption across Singapore. On a day when heavy industries consume a lot of electricity, the demand is high and hence the price is higher compared with night hours when these heavy industries shut down. Who is suited for this? This can be considered by consumers who are more savvy, who do not mind the volatility of real-time electricity costs that change every 30 minutes, and if they tend to consume power more in the night (for example, by using air conditioning) when prices are cheaper than in the day time. In addition, there is no fixed term tied to this option so you can terminate as and when you want. RETAIL PRICE There are multiple plans that are offered by retailers. They can be grouped into: • Fixed price – A fixed price per kilowatt of electricity. A household on this plan will pay a constant rate (for example, 20 cents/kWh) throughout the contract duration. Note that the rates retailers offer may be higher or lower than the regulated tariff. • Discount-off tariff – Discount based on a fixed percentage off the regulated tariff. The family that opts for this plan will get a fixed discount off the prevailing regulated tariff (for example, 5 per cent) throughout the contract duration. The regulated tariff is reviewed by SP Group quarterly and approved by the EMA. While these two plans are relatively cheaper compared with the regulated tariff and could be creatively bundled with other offerings and service partners, they look at the short-term cost of producing electricity, which is why they tend to be tied to a one- or two-year lock-up period. Who is suited for this? It is important that you understand the terms and conditions before signing up for a plan. Check things like whether you need to pay a fee if you terminate the plan and make a switch. Do not make the decision to switch to a retailer simply based on price. Assess your lifestyle needs and consumption patterns. In general, if you are looking at locking up a fixed price for the next one or two years, getting a fixedpriced plan is an option. Others who would like a fixed discount over the regulated tariff can opt for the discount-off tariff plan. Some retailers also offer green-energy plans that are catered towards consumers who want to do their part for the environment. Making comparisons There are more than 100 different plans offered by electricity retailers. You can visit compare.openelectricitymarket.sg to make price comparisons. Seedly has also launched an Electricity Market price comparison tool which compares the plans based on user reviews, rates, housing type, promotional codes and deals in the market. Over at UOB Bank, its UOB Utility Marketplace makes it easy for consumers to compare providers and plans through its Electricity Price Plan Recommender. lornatan@sph.com.sg Understanding the electricity tariff SP Group does not have a retailer licence and can only supply electricity to consumers at the regulated tariff rate. About 75 per cent of the tariff goes directly to generation companies as SP passes down the cost directly without any mark-up. Approximately 24 per cent of the regulated tariff goes to SP for grid charges and a market-support services fee. This component of the tariff works out to approximately five to six cents, and goes towards operating, maintaining and upgrading the national electricity grid. While energy costs have gone up and down through the years, SP says the fees for maintaining the grid have been kept stable over the past decade. SP Group is believed to be the most reliable energy distributor in the world, based on the average length of electricity interruption experienced by users. According to the System Average Interruption Duration Index, Singapore’s score is under a minute, next best is Osaka at five minutes. Energy-saving tips Electricity is generated here by burning natural gas and oil, which releases pollutants and greenhouse gases. These trap heat from the sun and keep it from escaping, causing the earth to become warmer, which in turn changes climates everywhere. When we use electricity wisely, there will be less pollution and fewer greenhouse gases. So it’s important to do our part to practise good energy conservation habits. Here are some household energy-savings tips from Singapore Power and the National Environment Agency. LIVING ROOM • Choose energy-saving lighting such as LED bulbs instead of incandescent lamps. • Always switch off electrical appliances at the power socket. Standby power can account for up to 10 per cent of home energy use. BEDROOM • Service your air-conditioners and clean the filters regularly to ensure optimal working condition. • Set the air-conditioner temperature to 25 deg C or higher. The lower the temperature, the more electricity is used. • Close doors and windows when the air-conditioning is on. • Use a laptop instead of desktop as it uses less electricity. KITCHEN • Cover liquids and food stored in the refrigerator. Uncovered items release moisture, forcing the compressor to work harder to keep the temperature low. • Allow food to cool before putting it into the refrigerator. Hot food causes the compressor to work harder to keep the temperature low. • Match the size of the pot with the size of the burner. This is because energy is lost when small pots are used on larger burners. • Wash with an optimal load to maximise energy savings. Lorna Tan Publishedandprinted bySingapore Press Holdings Limited. Co. Regn.No. 198402868E. Amember of AuditBureauof CirculationsSingapore. CustomerService(Circulation): 6388-3838,circs@sph.com.sg, Fax 6746-1925. [20180929]+SP+Group's+role+in+Open+Electricity+Market+-+Response+on+Straits+Times+Forum.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/620a98dd-de66-45f8-b702-7f3eb1a678d8/%5B20180929%5D+SP+Group's+role+in+Open+Electricity+Market+-+Response+on+Straits+Times+Forum.pdf?MOD=AJPERES&CVID= SP Group’s role in electricity industry As published in Straits Times Forum Letter (29 Sept 2018) We thank readers for their letters and the queries they raised (How are new retailers able to offer better prices than SP Group? by Mr Max Leong; Maintaining cost savings tough in the long term by Mr Goh Boon Kai and Many concerns over changes in power market by Mr Ong Soon Yam for their letters, all on Sept 25). SP Group operates and maintains the electricity grid and provides market support services such as billing and meter reading. Under the regulated tariff set by the Energy Market Authority (EMA) for the period of July 1 to Sept 30, SP Group is paid 5.71 cents per kWh (SP Component) for the above services, out of 23.65 cents per kWh paid by residential consumers. The remaining tariff components go to the generation companies, Energy Market Company for market administration, and EMA for power system operator costs. Under the Open Electricity Market (OEM), consumers will be able to buy electricity from retailers, at the retail electricity price, instead of buying under the tariff set by the EMA. The electricity price offered by retailers will also include the SP Component. Whether consumers buy electricity under tariff, or through a retailer, the SP Component collected from consumers is the same. It is regulated by the EMA, and has been stable the past 10 years, even as the electricity tariff fluctuated. Chuah Kee Heng Managing Director SP Services Jan-08 Apr-08 Jul-08 Oct-08 Jan-09 Apr-09 Jul-09 Oct-09 Jan-10 Apr-10 Jul-10 Oct-10 Jan-11 Apr-11 Jul-11 Oct-11 Jan-12 Apr-12 Jul-12 Oct-12 Jan-13 Apr-13 Jul-13 Oct-13 Jan-14 Apr-14 Jul-14 Oct-14 Jan-15 Apr-15 Jul-15 Oct-15 Jan-16 Apr-16 Jul-16 Oct-16 Jan-17 Apr-17 Jul-17 Oct-17 Jan-18 Apr-18 Jul-18 Reference Low Tension Electricity Tariff for Residential Customers 35 30 25 20 15 10 5 0 Grid Charge MSS Fee Market Admin & PSO Energy Cost Q3 2018 TARIFF (July – September) Market Admin & Power System Operator Fee to EMA (No change) 0.05¢/kWh (<1%) Market Support Services Fee to SP Group (No change) 0.40¢/kWh (1. to7%) Network Costs to SP Group (No change) 5.31¢/kWh (22.5%) Energy Costs to electricity generation companies (Increase by 1.50¢/kWh compared to previous quarter) 17.89¢/kWh (75.6%) Searchhttps://www.spgroup.com.sg/search?tag=open-electricity-market Search Open Electricity Markethttps://www.spgroup.com.sg/our-services/utilities/open-electricity-market OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Open Electricity Market The Open Electricity Market is an initiative by the Energy Market Authority (EMA) that allows you to enjoy more choices and flexibility when buying electricity. You can benefit from competitive pricing and innovative offers from retailers. With the Open Electricity Market, you have the choice of buying electricity from: SP Group at the regulated tariff (no action is required if you choose this option); or An electricity retailer at a price plan that best meets your needs; or The wholesale electricity market at half-hourly wholesale electricity prices through SP Group. Regardless of who you buy your electricity from, your electricity supply will stay the same. This is because SP Group will continue to operate the national power grid and deliver electricity to everyone. Working with Retailers Our goal is to make processes convenient and efficient for all customers. SP will facilitate customer transfers between retailers and offer retailers one-stop utilities billing and call centre services. As the Market Support Services Licensee, SP continues to provide services such as: Opening of utilities account Meter reading Meter data management Billing services If your Retailer Exits the Market You will be transferred to buy electricity from SP Group as a last resort.  Households and small businesses with an average monthly consumption of less than 4MWh will buy electricity at the regulated tariff rate. Larger businesses with an average monthly consumption of at least 4MWh will buy electricity at the wholesale electricity price. There will be no disruption to your electricity supply. You will continue to receive your electricity supply through the national power grid that is operated by SP Group. Making the Switch to a Retailer Residential Consumers Business Consumers For more information on Open Electricity Market Visit www.openelectricitymarket.com.sg Have a business enquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry, and our qualified professionals will reach out to you. Contact Us The Sunday Times - Open Electricity Market - How to save energy and moneyhttps://www.spgroup.com.sg/dam/jcr:4b271c9a-e89d-4c36-ae95-3f38f985c89c B14 | The Sunday Times | Sunday, September 1, 2019 Me & My Property Before investing in properties, entrepreneur Gerald Tan researches extensively such as viewing listings online. B11 The Energy Market Authority stated earlier this year that consumers who have switched out of buying electricity from SP Power to one of the 12 electricity retailers pay a rate that is about 20 to 30 per cent lower than the regulated tariff. ST FILE PHOTO Open electricity market: How to save energy and money About 34% of household consumers made switch, most on 24-month standard price plan Lorna Tan Invest Editor The nationwide roll-out of the Open Electricity Market (OEM) has been completed so consumers have the power to choose who to buy electricity from and potentially lower their power bills. The roll-out started with a soft launch to households and businesses in Jurong in April last year and ended with the last zone in May, with around 1.6 million accounts or households connected. You would have received a notification package and a booklet on how to switch out of buying electricity from SP Power to one of the 12 retailers. The option to choose from these electricity retailers comes with benefits like competitive pricing and innovative offers such as cash rebates if paying via selected credit cards. About 34 per cent of household consumers have made a switch. The Energy Market Authority (EMA) stated earlier this year that consumers who have switched pay an electricity rate that is about 20 to 30 per cent lower than the regulated tariff. Retailers are offering rates ranging from 17.66 cents/kWh (kilowatt hour ) to 23.01 cents/kWh for their fixed price plans and discounts ranging from 14.5 per cent to 25 per cent off the regulated tariff plans. Most households that switched signed up for 24-month standard price plans. The fixed-price plans have seen a higher take-up than the discount off the regulated tariff plans, the EMA said. Bear in mind that you should buy electricity only from retailers authorised by the EMA. And buying electricity from a retailer does not change the way power is physically supplied to you because SP will continue to operate the national grid. For those who have not switched to an electricity retailer, there is no time pressure as you can change at any time and you can continue to buy electricity from SP at the regulated tariff as you do today. The Sunday Times highlights the role of SP, and the various plans and factors to consider so you can make an informed decision on the price plan that best suits your needs. SP’s role in OEM SP does not generate or sell electricity. It buys it from power generation companies and distributes it to consumers at zero markup. SP has continued to own, operate and maintain the national electricity grid since the OEM. It transmits and distributes electricity to all consumers. This ensures a reliable supply, regardless of your choice of retailer. SP also acts as a safeguard. If a retailer ceases operations, SP Group will take over the accounts at the default tariff price and continue to supply electricity to consumers. SP’s Wholesale Price Plan Consumers can choose from any of the 12 retailers (the list may change over time), selecting one of the many price plans that best suits their needs. Some consumers may not be aware that they can also buy directly from the wholesale electricity market via SP. This is because SP offers two price plans – the regulated tariff and a wholesale price. Consumers who prefer to keep How they compare Name Best Electricity Diamond Electric Geneco iSwitch Keppel Electric Ohm Electricity PacificLight SembCorp Power Senoko Energy Sunseap Tuas Power Union Power NOTE: Table as at Aug 26, 2019. Type of plans offered Fixed-rate plan Discount-off tariff plan Non-standard Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Wholesale market rate plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan the status quo can choose to remain with SP on the regulated tariff that is set by the EMA. When the market was progressively liberalised from 2001, commercial and industrial customers with higher consumptions already had a choice of buying electricity at a tariffed rate or at a wholesale price Contract length 6 months/1 year/2 years 1 year/2 years 2 years No contract/1 year/2 years 1 year/2 years 6 months/1 year/2 years 2 years 1 year/2 years/3 years 1 year/2 years 1 year/2 years/3 years 3 months/2 years 2 years No contract/6 months/ 1 year/2 years 6 months/1 year No contract 1 year/2 years/3 years 1 year 1 year/2 years/3 years 1 year/2 years 1 year/2 years 1 year No contract 1 year/2 years 1 year/2 years 6 months/1 year/2 years 6 months/1 year/2 years 1.5 years/2 years/3 years 6 months/2 years 1 year/2 years 6 months/2 years Source: SEEDLY.SG SUNDAY TIMES GRAPHICS from SP Group, or at retail price from the big generation companies such as Sembcorp, Tuas, Senoko and Geneco (formerly Seraya). Residential customers had the option of the wholesale price when their respective zones opened up, starting with Jurong in April last year. Price plans available to consumers REGULATED TARIFF This price plan is regulated and set by the EMA quarterly. The tariff takes into consideration the longterm cost of producing electricity and looks to protect consumers from volatile oil and gas prices. As this is a regulated price, SP does not have the flexibility of lowering it by bundling with other offers and service partners. Who is suited for this? Typically, consumers with low electricity consumption prefer to stick to the option they are familiar with and not bother with gimmicks or additional terms and conditions. The tariffed price is stable and regulated. WHOLESALE ELECTRICITY PRICE You can choose to buy electricity directly from the wholesale market at no mark-up. As the prices are determined by market forces, they are the lowest price out there. However, prices fluctuate due to demand and supply of real-time electricity consumption across Singapore. On a day when heavy industries consume a lot of electricity, the demand is high and hence the price is higher compared with night hours when these heavy industries shut down. Who is suited for this? This can be considered by consumers who are more savvy, who do not mind the volatility of real-time electricity costs that change every 30 minutes, and if they tend to consume power more in the night (for example, by using air conditioning) when prices are cheaper than in the day time. In addition, there is no fixed term tied to this option so you can terminate as and when you want. RETAIL PRICE There are multiple plans that are offered by retailers. They can be grouped into: • Fixed price – A fixed price per kilowatt of electricity. A household on this plan will pay a constant rate (for example, 20 cents/kWh) throughout the contract duration. Note that the rates retailers offer may be higher or lower than the regulated tariff. • Discount-off tariff – Discount based on a fixed percentage off the regulated tariff. The family that opts for this plan will get a fixed discount off the prevailing regulated tariff (for example, 5 per cent) throughout the contract duration. The regulated tariff is reviewed by SP Group quarterly and approved by the EMA. While these two plans are relatively cheaper compared with the regulated tariff and could be creatively bundled with other offerings and service partners, they look at the short-term cost of producing electricity, which is why they tend to be tied to a one- or two-year lock-up period. Who is suited for this? It is important that you understand the terms and conditions before signing up for a plan. Check things like whether you need to pay a fee if you terminate the plan and make a switch. Do not make the decision to switch to a retailer simply based on price. Assess your lifestyle needs and consumption patterns. In general, if you are looking at locking up a fixed price for the next one or two years, getting a fixedpriced plan is an option. Others who would like a fixed discount over the regulated tariff can opt for the discount-off tariff plan. Some retailers also offer green-energy plans that are catered towards consumers who want to do their part for the environment. Making comparisons There are more than 100 different plans offered by electricity retailers. You can visit compare.openelectricitymarket.sg to make price comparisons. Seedly has also launched an Electricity Market price comparison tool which compares the plans based on user reviews, rates, housing type, promotional codes and deals in the market. Over at UOB Bank, its UOB Utility Marketplace makes it easy for consumers to compare providers and plans through its Electricity Price Plan Recommender. lornatan@sph.com.sg Understanding the electricity tariff SP Group does not have a retailer licence and can only supply electricity to consumers at the regulated tariff rate. About 75 per cent of the tariff goes directly to generation companies as SP passes down the cost directly without any mark-up. Approximately 24 per cent of the regulated tariff goes to SP for grid charges and a market-support services fee. This component of the tariff works out to approximately five to six cents, and goes towards operating, maintaining and upgrading the national electricity grid. While energy costs have gone up and down through the years, SP says the fees for maintaining the grid have been kept stable over the past decade. SP Group is believed to be the most reliable energy distributor in the world, based on the average length of electricity interruption experienced by users. According to the System Average Interruption Duration Index, Singapore’s score is under a minute, next best is Osaka at five minutes. Energy-saving tips Electricity is generated here by burning natural gas and oil, which releases pollutants and greenhouse gases. These trap heat from the sun and keep it from escaping, causing the earth to become warmer, which in turn changes climates everywhere. When we use electricity wisely, there will be less pollution and fewer greenhouse gases. So it’s important to do our part to practise good energy conservation habits. Here are some household energy-savings tips from Singapore Power and the National Environment Agency. LIVING ROOM • Choose energy-saving lighting such as LED bulbs instead of incandescent lamps. • Always switch off electrical appliances at the power socket. Standby power can account for up to 10 per cent of home energy use. BEDROOM • Service your air-conditioners and clean the filters regularly to ensure optimal working condition. • Set the air-conditioner temperature to 25 deg C or higher. The lower the temperature, the more electricity is used. • Close doors and windows when the air-conditioning is on. • Use a laptop instead of desktop as it uses less electricity. KITCHEN • Cover liquids and food stored in the refrigerator. Uncovered items release moisture, forcing the compressor to work harder to keep the temperature low. • Allow food to cool before putting it into the refrigerator. Hot food causes the compressor to work harder to keep the temperature low. • Match the size of the pot with the size of the burner. This is because energy is lost when small pots are used on larger burners. • Wash with an optimal load to maximise energy savings. Lorna Tan Publishedandprinted bySingapore Press Holdings Limited. Co. Regn.No. 198402868E. Amember of AuditBureauof CirculationsSingapore. CustomerService(Circulation): 6388-3838,circs@sph.com.sg, Fax 6746-1925. Searchhttps://www.spgroup.com.sg/search?tag=open-electricity-market Search Open Electricity Markethttps://www.spgroup.com.sg/our-services/utilities/open-electricity-market OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Open Electricity Market The Open Electricity M

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 HDB 1-Room 126 126 132 150 152 149 140 151 148 139 142 128 HDB 2-Room 164 167 173 199 199 195 183 198 192 183 186 166 HDB 3-Room 236 241 250 292 285 277 264 283 277 266 266 243 HDB 4-Room 321 330 342 398 396 383 360 385 381 363 365 338 HDB 5-Room 367 381 399 463 466 448 416 447 446 427 429 397 HDB Executive 456 474 489 575 568 544 515 546 548 520 523 481 Apartment 430 435 486 578 573 543 500 513 539 523 519 486 Terrace 740 794 821 957 900 872 838 847 885 851 851 785 Semi-Detached 1,019 1,038 1,109 1,254 1,224 1,170 1,128 1,126 1,168 1,137 1,141 1,056 Bungalow 2,106 1,951 2,146 2,432 2,360 2,266 2,220 2,121 2,347 2,192 2,190 2,012 Note: The figures exclude electricity consumption for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

Search Open Electricity Markethttps://www.spgroup.com.sg/our-services/utilities/open-electricity-market OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Open Electricity Market The Open Electricity Market is an initiative by the Energy Market Authority (EMA) that allows you to enjoy more choices and flexibility when buying electricity. You can benefit from competitive pricing and innovative offers from retailers. With the Open Electricity Market, you have the choice of buying electricity from: SP Group at the regulated tariff (no action is required if you choose this option); or An electricity retailer at a price plan that best meets your needs; or The wholesale electricity market at half-hourly wholesale electricity prices through SP Group. Regardless of who you buy your electricity from, your electricity supply will stay the same. This is because SP Group will continue to operate the national power grid and deliver electricity to everyone. Working with Retailers Our goal is to make processes convenient and efficient for all customers. SP will facilitate customer transfers between retailers and offer retailers one-stop utilities billing and call centre services. As the Market Support Services Licensee, SP continues to provide services such as: Opening of utilities account Meter reading Meter data management Billing services If your Retailer Exits the Market You will be transferred to buy electricity from SP Group as a last resort.  Households and small businesses with an average monthly consumption of less than 4MWh will buy electricity at the regulated tariff rate. Larger businesses with an average monthly consumption of at least 4MWh will buy electricity at the wholesale electricity price. There will be no disruption to your electricity supply. You will continue to receive your electricity supply through the national power grid that is operated by SP Group. Making the Switch to a Retailer Residential Consumers Business Consumers For more information on Open Electricity Market Visit www.openelectricitymarket.com.sg Have a business enquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry, and our qualified professionals will reach out to you. Contact Us The Sunday Times - Open Electricity Market - How to save energy and moneyhttps://www.spgroup.com.sg/dam/jcr:4b271c9a-e89d-4c36-ae95-3f38f985c89c B14 | The Sunday Times | Sunday, September 1, 2019 Me & My Property Before investing in properties, entrepreneur Gerald Tan researches extensively such as viewing listings online. B11 The Energy Market Authority stated earlier this year that consumers who have switched out of buying electricity from SP Power to one of the 12 electricity retailers pay a rate that is about 20 to 30 per cent lower than the regulated tariff. ST FILE PHOTO Open electricity market: How to save energy and money About 34% of household consumers made switch, most on 24-month standard price plan Lorna Tan Invest Editor The nationwide roll-out of the Open Electricity Market (OEM) has been completed so consumers have the power to choose who to buy electricity from and potentially lower their power bills. The roll-out started with a soft launch to households and businesses in Jurong in April last year and ended with the last zone in May, with around 1.6 million accounts or households connected. You would have received a notification package and a booklet on how to switch out of buying electricity from SP Power to one of the 12 retailers. The option to choose from these electricity retailers comes with benefits like competitive pricing and innovative offers such as cash rebates if paying via selected credit cards. About 34 per cent of household consumers have made a switch. The Energy Market Authority (EMA) stated earlier this year that consumers who have switched pay an electricity rate that is about 20 to 30 per cent lower than the regulated tariff. Retailers are offering rates ranging from 17.66 cents/kWh (kilowatt hour ) to 23.01 cents/kWh for their fixed price plans and discounts ranging from 14.5 per cent to 25 per cent off the regulated tariff plans. Most households that switched signed up for 24-month standard price plans. The fixed-price plans have seen a higher take-up than the discount off the regulated tariff plans, the EMA said. Bear in mind that you should buy electricity only from retailers authorised by the EMA. And buying electricity from a retailer does not change the way power is physically supplied to you because SP will continue to operate the national grid. For those who have not switched to an electricity retailer, there is no time pressure as you can change at any time and you can continue to buy electricity from SP at the regulated tariff as you do today. The Sunday Times highlights the role of SP, and the various plans and factors to consider so you can make an informed decision on the price plan that best suits your needs. SP’s role in OEM SP does not generate or sell electricity. It buys it from power generation companies and distributes it to consumers at zero markup. SP has continued to own, operate and maintain the national electricity grid since the OEM. It transmits and distributes electricity to all consumers. This ensures a reliable supply, regardless of your choice of retailer. SP also acts as a safeguard. If a retailer ceases operations, SP Group will take over the accounts at the default tariff price and continue to supply electricity to consumers. SP’s Wholesale Price Plan Consumers can choose from any of the 12 retailers (the list may change over time), selecting one of the many price plans that best suits their needs. Some consumers may not be aware that they can also buy directly from the wholesale electricity market via SP. This is because SP offers two price plans – the regulated tariff and a wholesale price. Consumers who prefer to keep How they compare Name Best Electricity Diamond Electric Geneco iSwitch Keppel Electric Ohm Electricity PacificLight SembCorp Power Senoko Energy Sunseap Tuas Power Union Power NOTE: Table as at Aug 26, 2019. Type of plans offered Fixed-rate plan Discount-off tariff plan Non-standard Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Wholesale market rate plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan the status quo can choose to remain with SP on the regulated tariff that is set by the EMA. When the market was progressively liberalised from 2001, commercial and industrial customers with higher consumptions already had a choice of buying electricity at a tariffed rate or at a wholesale price Contract length 6 months/1 year/2 years 1 year/2 years 2 years No contract/1 year/2 years 1 year/2 years 6 months/1 year/2 years 2 years 1 year/2 years/3 years 1 year/2 years 1 year/2 years/3 years 3 months/2 years 2 years No contract/6 months/ 1 year/2 years 6 months/1 year No contract 1 year/2 years/3 years 1 year 1 year/2 years/3 years 1 year/2 years 1 year/2 years 1 year No contract 1 year/2 years 1 year/2 years 6 months/1 year/2 years 6 months/1 year/2 years 1.5 years/2 years/3 years 6 months/2 years 1 year/2 years 6 months/2 years Source: SEEDLY.SG SUNDAY TIMES GRAPHICS from SP Group, or at retail price from the big generation companies such as Sembcorp, Tuas, Senoko and Geneco (formerly Seraya). Residential customers had the option of the wholesale price when their respective zones opened up, starting with Jurong in April last year. Price plans available to consumers REGULATED TARIFF This price plan is regulated and set by the EMA quarterly. The tariff takes into consideration the longterm cost of producing electricity and looks to protect consumers from volatile oil and gas prices. As this is a regulated price, SP does not have the flexibility of lowering it by bundling with other offers and service partners. Who is suited for this? Typically, consumers with low electricity consumption prefer to stick to the option they are familiar with and not bother with gimmicks or additional terms and conditions. The tariffed price is stable and regulated. WHOLESALE ELECTRICITY PRICE You can choose to buy electricity directly from the wholesale market at no mark-up. As the prices are determined by market forces, they are the lowest price out there. However, prices fluctuate due to demand and supply of real-time electricity consumption across Singapore. On a day when heavy industries consume a lot of electricity, the demand is high and hence the price is higher compared with night hours when these heavy industries shut down. Who is suited for this? This can be considered by consumers who are more savvy, who do not mind the volatility of real-time electricity costs that change every 30 minutes, and if they tend to consume power more in the night (for example, by using air conditioning) when prices are cheaper than in the day time. In addition, there is no fixed term tied to this option so you can terminate as and when you want. RETAIL PRICE There are multiple plans that are offered by retailers. They can be grouped into: • Fixed price – A fixed price per kilowatt of electricity. A household on this plan will pay a constant rate (for example, 20 cents/kWh) throughout the contract duration. Note that the rates retailers offer may be higher or lower than the regulated tariff. • Discount-off tariff – Discount based on a fixed percentage off the regulated tariff. The family that opts for this plan will get a fixed discount off the prevailing regulated tariff (for example, 5 per cent) throughout the contract duration. The regulated tariff is reviewed by SP Group quarterly and approved by the EMA. While these two plans are relatively cheaper compared with the regulated tariff and could be creatively bundled with other offerings and service partners, they look at the short-term cost of producing electricity, which is why they tend to be tied to a one- or two-year lock-up period. Who is suited for this? It is important that you understand the terms and conditions before signing up for a plan. Check things like whether you need to pay a fee if you terminate the plan and make a switch. Do not make the decision to switch to a retailer simply based on price. Assess your lifestyle needs and consumption patterns. In general, if you are looking at locking up a fixed price for the next one or two years, getting a fixedpriced plan is an option. Others who would like a fixed discount over the regulated tariff can opt for the discount-off tariff plan. Some retailers also offer green-energy plans that are catered towards consumers who want to do their part for the environment. Making comparisons There are more than 100 different plans offered by electricity retailers. You can visit compare.openelectricitymarket.sg to make price comparisons. Seedly has also launched an Electricity Market price comparison tool which compares the plans based on user reviews, rates, housing type, promotional codes and deals in the market. Over at UOB Bank, its UOB Utility Marketplace makes it easy for consumers to compare providers and plans through its Electricity Price Plan Recommender. lornatan@sph.com.sg Understanding the electricity tariff SP Group does not have a retailer licence and can only supply electricity to consumers at the regulated tariff rate. About 75 per cent of the tariff goes directly to generation companies as SP passes down the cost directly without any mark-up. Approximately 24 per cent of the regulated tariff goes to SP for grid charges and a market-support services fee. This component of the tariff works out to approximately five to six cents, and goes towards operating, maintaining and upgrading the national electricity grid. While energy costs have gone up and down through the years, SP says the fees for maintaining the grid have been kept stable over the past decade. SP Group is believed to be the most reliable energy distributor in the world, based on the average length of electricity interruption experienced by users. According to the System Average Interruption Duration Index, Singapore’s score is under a minute, next best is Osaka at five minutes. Energy-saving tips Electricity is generated here by burning natural gas and oil, which releases pollutants and greenhouse gases. These trap heat from the sun and keep it from escaping, causing the earth to become warmer, which in turn changes climates everywhere. When we use electricity wisely, there will be less pollution and fewer greenhouse gases. So it’s important to do our part to practise good energy conservation habits. Here are some household energy-savings tips from Singapore Power and the National Environment Agency. LIVING ROOM • Choose energy-saving lighting such as LED bulbs instead of incandescent lamps. • Always switch off electrical appliances at the power socket. Standby power can account for up to 10 per cent of home energy use. BEDROOM • Service your air-conditioners and clean the filters regularly to ensure optimal working condition. • Set the air-conditioner temperature to 25 deg C or higher. The lower the temperature, the more electricity is used. • Close doors and windows when the air-conditioning is on. • Use a laptop instead of desktop as it uses less electricity. KITCHEN • Cover liquids and food stored in the refrigerator. Uncovered items release moisture, forcing the compressor to work harder to keep the temperature low. • Allow food to cool before putting it into the refrigerator. Hot food causes the compressor to work harder to keep the temperature low. • Match the size of the pot with the size of the burner. This is because energy is lost when small pots are used on larger burners. • Wash with an optimal load to maximise energy savings. Lorna Tan Publishedandprinted bySingapore Press Holdings Limited. Co. Regn.No. 198402868E. Amember of AuditBureauof CirculationsSingapore. CustomerService(Circulation): 6388-3838,circs@sph.com.sg, Fax 6746-1925. [20180929]+SP+Group's+role+in+Open+Electricity+Market+-+Response+on+Straits+Times+Forum.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/620a98dd-de66-45f8-b702-7f3eb1a678d8/%5B20180929%5D+SP+Group's+role+in+Open+Electricity+Market+-+Response+on+Straits+Times+Forum.pdf?MOD=AJPERES&CVID= SP Group’s role in electricity industry As published in Straits Times Forum Letter (29 Sept 2018) We thank readers for their letters and the queries they raised (How are new retailers able to offer better prices than SP Group? by Mr Max Leong; Maintaining cost savings tough in the long term by Mr Goh Boon Kai and Many concerns over changes in power market by Mr Ong Soon Yam for their letters, all on Sept 25). SP Group operates and maintains the electricity grid and provides market support services such as billing and meter reading. Under the regulated tariff set by the Energy Market Authority (EMA) for the period of July 1 to Sept 30, SP Group is paid 5.71 cents per kWh (SP Component) for the above services, out of 23.65 cents per kWh paid by residential consumers. The remaining tariff components go to the generation companies, Energy Market Company for market administration, and EMA for power system operator costs. Under the Open Electricity Market (OEM), consumers will be able to buy electricity from retailers, at the retail electricity price, instead of buying under the tariff set by the EMA. The electricity price offered by retailers will also include the SP Component. Whether consumers buy electricity under tariff, or through a retailer, the SP Component collected from consumers is the same. It is regulated by the EMA, and has been stable the past 10 years, even as the electricity tariff fluctuated. Chuah Kee Heng Managing Director SP Services Jan-08 Apr-08 Jul-08 Oct-08 Jan-09 Apr-09 Jul-09 Oct-09 Jan-10 Apr-10 Jul-10 Oct-10 Jan-11 Apr-11 Jul-11 Oct-11 Jan-12 Apr-12 Jul-12 Oct-12 Jan-13 Apr-13 Jul-13 Oct-13 Jan-14 Apr-14 Jul-14 Oct-14 Jan-15 Apr-15 Jul-15 Oct-15 Jan-16 Apr-16 Jul-16 Oct-16 Jan-17 Apr-17 Jul-17 Oct-17 Jan-18 Apr-18 Jul-18 Reference Low Tension Electricity Tariff for Residential Customers 35 30 25 20 15 10 5 0 Grid Charge MSS Fee Market Admin & PSO Energy Cost Q3 2018 TARIFF (July – September) Market Admin & Power System Operator Fee to EMA (No change) 0.05¢/kWh (<1%) Market Support Services Fee to SP Group (No change) 0.40¢/kWh (1. to7%) Network Costs to SP Group (No change) 5.31¢/kWh (22.5%) Energy Costs to electricity generation companies (Increase by 1.50¢/kWh compared to previous quarter) 17.89¢/kWh (75.6%) Searchhttps://www.spgroup.com.sg/search?tag=open-electricity-market Search Open Electricity Markethttps://www.spgroup.com.sg/our-services/utilities/open-electricity-market OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Open Electricity Market The Open Electricity Market is an initiative by the Energy Market Authority (EMA) that allows you to enjoy more choices and flexibility when buying electricity. You can benefit from competitive pricing and innovative offers from retailers. With the Open Electricity Market, you have the choice of buying electricity from: SP Group at the regulated tariff (no action is required if you choose this option); or An electricity retailer at a price plan that best meets your needs; or The wholesale electricity market at half-hourly wholesale electricity prices through SP Group. Regardless of who you buy your electricity from, your electricity supply will stay the same. This is because SP Group will continue to operate the national power grid and deliver electricity to everyone. Working with Retailers Our goal is to make processes convenient and efficient for all customers. SP will facilitate customer transfers between retailers and offer retailers one-stop utilities billing and call centre services. As the Market Support Services Licensee, SP continues to provide services such as: Opening of utilities account Meter reading Meter data management Billing services If your Retailer Exits the Market You will be transferred to buy electricity from SP Group as a last resort.  Households and small businesses with an average monthly consumption of less than 4MWh will buy electricity at the regulated tariff rate. Larger businesses with an average monthly consumption of at least 4MWh will buy electricity at the wholesale electricity price. There will be no disruption to your electricity supply. You will continue to receive your electricity supply through the national power grid that is operated by SP Group. Making the Switch to a Retailer Residential Consumers Business Consumers For more information on Open Electricity Market Visit www.openelectricitymarket.com.sg Have a business enquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry, and our qualified professionals will reach out to you. Contact Us The Sunday Times - Open Electricity Market - How to save energy and moneyhttps://www.spgroup.com.sg/dam/jcr:4b271c9a-e89d-4c36-ae95-3f38f985c89c B14 | The Sunday Times | Sunday, September 1, 2019 Me & My Property Before investing in properties, entrepreneur Gerald Tan researches extensively such as viewing listings online. B11 The Energy Market Authority stated earlier this year that consumers who have switched out of buying electricity from SP Power to one of the 12 electricity retailers pay a rate that is about 20 to 30 per cent lower than the regulated tariff. ST FILE PHOTO Open electricity market: How to save energy and money About 34% of household consumers made switch, most on 24-month standard price plan Lorna Tan Invest Editor The nationwide roll-out of the Open Electricity Market (OEM) has been completed so consumers have the power to choose who to buy electricity from and potentially lower their power bills. The roll-out started with a soft launch to households and businesses in Jurong in April last year and ended with the last zone in May, with around 1.6 million accounts or households connected. You would have received a notification package and a booklet on how to switch out of buying electricity from SP Power to one of the 12 retailers. The option to choose from these electricity retailers comes with benefits like competitive pricing and innovative offers such as cash rebates if paying via selected credit cards. About 34 per cent of household consumers have made a switch. The Energy Market Authority (EMA) stated earlier this year that consumers who have switched pay an electricity rate that is about 20 to 30 per cent lower than the regulated tariff. Retailers are offering rates ranging from 17.66 cents/kWh (kilowatt hour ) to 23.01 cents/kWh for their fixed price plans and discounts ranging from 14.5 per cent to 25 per cent off the regulated tariff plans. Most households that switched signed up for 24-month standard price plans. The fixed-price plans have seen a higher take-up than the discount off the regulated tariff plans, the EMA said. Bear in mind that you should buy electricity only from retailers authorised by the EMA. And buying electricity from a retailer does not change the way power is physically supplied to you because SP will continue to operate the national grid. For those who have not switched to an electricity retailer, there is no time pressure as you can change at any time and you can continue to buy electricity from SP at the regulated tariff as you do today. The Sunday Times highlights the role of SP, and the various plans and factors to consider so you can make an informed decision on the price plan that best suits your needs. SP’s role in OEM SP does not generate or sell electricity. It buys it from power generation companies and distributes it to consumers at zero markup. SP has continued to own, operate and maintain the national electricity grid since the OEM. It transmits and distributes electricity to all consumers. This ensures a reliable supply, regardless of your choice of retailer. SP also acts as a safeguard. If a retailer ceases operations, SP Group will take over the accounts at the default tariff price and continue to supply electricity to consumers. SP’s Wholesale Price Plan Consumers can choose from any of the 12 retailers (the list may change over time), selecting one of the many price plans that best suits their needs. Some consumers may not be aware that they can also buy directly from the wholesale electricity market via SP. This is because SP offers two price plans – the regulated tariff and a wholesale price. Consumers who prefer to keep How they compare Name Best Electricity Diamond Electric Geneco iSwitch Keppel Electric Ohm Electricity PacificLight SembCorp Power Senoko Energy Sunseap Tuas Power Union Power NOTE: Table as at Aug 26, 2019. Type of plans offered Fixed-rate plan Discount-off tariff plan Non-standard Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Wholesale market rate plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan the status quo can choose to remain with SP on the regulated tariff that is set by the EMA. When the market was progressively liberalised from 2001, commercial and industrial customers with higher consumptions already had a choice of buying electricity at a tariffed rate or at a wholesale price Contract length 6 months/1 year/2 years 1 year/2 years 2 years No contract/1 year/2 years 1 year/2 years 6 months/1 year/2 years 2 years 1 year/2 years/3 years 1 year/2 years 1 year/2 years/3 years 3 months/2 years 2 years No contract/6 months/ 1 year/2 years 6 months/1 year No contract 1 year/2 years/3 years 1 year 1 year/2 years/3 years 1 year/2 years 1 year/2 years 1 year No contract 1 year/2 years 1 year/2 years 6 months/1 year/2 years 6 months/1 year/2 years 1.5 years/2 years/3 years 6 months/2 years 1 year/2 years 6 months/2 years Source: SEEDLY.SG SUNDAY TIMES GRAPHICS from SP Group, or at retail price from the big generation companies such as Sembcorp, Tuas, Senoko and Geneco (formerly Seraya). Residential customers had the option of the wholesale price when their respective zones opened up, starting with Jurong in April last year. Price plans available to consumers REGULATED TARIFF This price plan is regulated and set by the EMA quarterly. The tariff takes into consideration the longterm cost of producing electricity and looks to protect consumers from volatile oil and gas prices. As this is a regulated price, SP does not have the flexibility of lowering it by bundling with other offers and service partners. Who is suited for this? Typically, consumers with low electricity consumption prefer to stick to the option they are familiar with and not bother with gimmicks or additional terms and conditions. The tariffed price is stable and regulated. WHOLESALE ELECTRICITY PRICE You can choose to buy electricity directly from the wholesale market at no mark-up. As the prices are determined by market forces, they are the lowest price out there. However, prices fluctuate due to demand and supply of real-time electricity consumption across Singapore. On a day when heavy industries consume a lot of electricity, the demand is high and hence the price is higher compared with night hours when these heavy industries shut down. Who is suited for this? This can be considered by consumers who are more savvy, who do not mind the volatility of real-time electricity costs that change every 30 minutes, and if they tend to consume power more in the night (for example, by using air conditioning) when prices are cheaper than in the day time. In addition, there is no fixed term tied to this option so you can terminate as and when you want. RETAIL PRICE There are multiple plans that are offered by retailers. They can be grouped into: • Fixed price – A fixed price per kilowatt of electricity. A household on this plan will pay a constant rate (for example, 20 cents/kWh) throughout the contract duration. Note that the rates retailers offer may be higher or lower than the regulated tariff. • Discount-off tariff – Discount based on a fixed percentage off the regulated tariff. The family that opts for this plan will get a fixed discount off the prevailing regulated tariff (for example, 5 per cent) throughout the contract duration. The regulated tariff is reviewed by SP Group quarterly and approved by the EMA. While these two plans are relatively cheaper compared with the regulated tariff and could be creatively bundled with other offerings and service partners, they look at the short-term cost of producing electricity, which is why they tend to be tied to a one- or two-year lock-up period. Who is suited for this? It is important that you understand the terms and conditions before signing up for a plan. Check things like whether you need to pay a fee if you terminate the plan and make a switch. Do not make the decision to switch to a retailer simply based on price. Assess your lifestyle needs and consumption patterns. In general, if you are looking at locking up a fixed price for the next one or two years, getting a fixedpriced plan is an option. Others who would like a fixed discount over the regulated tariff can opt for the discount-off tariff plan. Some retailers also offer green-energy plans that are catered towards consumers who want to do their part for the environment. Making comparisons There are more than 100 different plans offered by electricity retailers. You can visit compare.openelectricitymarket.sg to make price comparisons. Seedly has also launched an Electricity Market price comparison tool which compares the plans based on user reviews, rates, housing type, promotional codes and deals in the market. Over at UOB Bank, its UOB Utility Marketplace makes it easy for consumers to compare providers and plans through its Electricity Price Plan Recommender. lornatan@sph.com.sg Understanding the electricity tariff SP Group does not have a retailer licence and can only supply electricity to consumers at the regulated tariff rate. About 75 per cent of the tariff goes directly to generation companies as SP passes down the cost directly without any mark-up. Approximately 24 per cent of the regulated tariff goes to SP for grid charges and a market-support services fee. This component of the tariff works out to approximately five to six cents, and goes towards operating, maintaining and upgrading the national electricity grid. While energy costs have gone up and down through the years, SP says the fees for maintaining the grid have been kept stable over the past decade. SP Group is believed to be the most reliable energy distributor in the world, based on the average length of electricity interruption experienced by users. According to the System Average Interruption Duration Index, Singapore’s score is under a minute, next best is Osaka at five minutes. Energy-saving tips Electricity is generated here by burning natural gas and oil, which releases pollutants and greenhouse gases. These trap heat from the sun and keep it from escaping, causing the earth to become warmer, which in turn changes climates everywhere. When we use electricity wisely, there will be less pollution and fewer greenhouse gases. So it’s important to do our part to practise good energy conservation habits. Here are some household energy-savings tips from Singapore Power and the National Environment Agency. LIVING ROOM • Choose energy-saving lighting such as LED bulbs instead of incandescent lamps. • Always switch off electrical appliances at the power socket. Standby power can account for up to 10 per cent of home energy use. BEDROOM • Service your air-conditioners and clean the filters regularly to ensure optimal working condition. • Set the air-conditioner temperature to 25 deg C or higher. The lower the temperature, the more electricity is used. • Close doors and windows when the air-conditioning is on. • Use a laptop instead of desktop as it uses less electricity. KITCHEN • Cover liquids and food stored in the refrigerator. Uncovered items release moisture, forcing the compressor to work harder to keep the temperature low. • Allow food to cool before putting it into the refrigerator. Hot food causes the compressor to work harder to keep the temperature low. • Match the size of the pot with the size of the burner. This is because energy is lost when small pots are used on larger burners. • Wash with an optimal load to maximise energy savings. Lorna Tan Publishedandprinted bySingapore Press Holdings Limited. Co. Regn.No. 198402868E. Amember of AuditBureauof CirculationsSingapore. CustomerService(Circulation): 6388-3838,circs@sph.com.sg, Fax 6746-1925. [20180929]+SP+Group's+role+in+Open+Electricity+Market+-+Response+on+Straits+Times+Forum.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/620a98dd-de66-45f8-b702-7f3eb1a678d8/%5B20180929%5D+SP+Group's+role+in+Open+Electricity+Market+-+Response+on+Straits+Times+Forum.pdf?MOD=AJPERES&CVID= SP Group’s role in electricity industry As published in Straits Times Forum Letter (29 Sept 2018) We thank readers for their letters and the queries they raised (How are new retailers able to offer better prices than SP Group? by Mr Max Leong; Maintaining cost savings tough in the long term by Mr Goh Boon Kai and Many concerns over changes in power market by Mr Ong Soon Yam for their letters, all on Sept 25). SP Group operates and maintains the electricity grid and provides market support services such as billing and meter reading. Under the regulated tariff set by the Energy Market Authority (EMA) for the period of July 1 to Sept 30, SP Group is paid 5.71 cents per kWh (SP Component) for the above services, out of 23.65 cents per kWh paid by residential consumers. The remaining tariff components go to the generation companies, Energy Market Company for market administration, and EMA for power system operator costs. Under the Open Electricity Market (OEM), consumers will be able to buy electricity from retailers, at the retail electricity price, instead of buying under the tariff set by the EMA. The electricity price offered by retailers will also include the SP Component. Whether consumers buy electricity under tariff, or through a retailer, the SP Component collected from consumers is the same. It is regulated by the EMA, and has been stable the past 10 years, even as the electricity tariff fluctuated. Chuah Kee Heng Managing Director SP Services Jan-08 Apr-08 Jul-08 Oct-08 Jan-09 Apr-09 Jul-09 Oct-09 Jan-10 Apr-10 Jul-10 Oct-10 Jan-11 Apr-11 Jul-11 Oct-11 Jan-12 Apr-12 Jul-12 Oct-12 Jan-13 Apr-13 Jul-13 Oct-13 Jan-14 Apr-14 Jul-14 Oct-14 Jan-15 Apr-15 Jul-15 Oct-15 Jan-16 Apr-16 Jul-16 Oct-16 Jan-17 Apr-17 Jul-17 Oct-17 Jan-18 Apr-18 Jul-18 Reference Low Tension Electricity Tariff for Residential Customers 35 30 25 20 15 10 5 0 Grid Charge MSS Fee Market Admin & PSO Energy Cost Q3 2018 TARIFF (July – September) Market Admin & Power System Operator Fee to EMA (No change) 0.05¢/kWh (<1%) Market Support Services Fee to SP Group (No change) 0.40¢/kWh (1. to7%) Network Costs to SP Group (No change) 5.31¢/kWh (22.5%) Energy Costs to electricity generation companies (Increase by 1.50¢/kWh compared to previous quarter) 17.89¢/kWh (75.6%) Searchhttps://www.spgroup.com.sg/search?tag=open-electricity-market Search Open Electricity Markethttps://www.spgroup.com.sg/our-services/utilities/open-electricity-market OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Open Electricity Market The Open Electricity Market is an initiative by the Energy Market Authority (EMA) that allows you to enjoy more choices and flexibility when buying electricity. You can benefit from competitive pricing and innovative offers from retailers. With the Open Electricity Market, you have the choice of buying electricity from: SP Group at the regulated tariff (no action is required if you choose this option); or An electricity retailer at a price plan that best meets your needs; or The wholesale electricity market at half-hourly wholesale electricity prices through SP Group. Regardless of who you buy your electricity from, your electricity supply will stay the same. This is because SP Group will continue to operate the national power grid and deliver electricity to everyone. Working with Retailers Our goal is to make processes convenient and efficient for all customers. SP will facilitate customer transfers between retailers and offer retailers one-stop utilities billing and call centre services. As the Market Support Services Licensee, SP continues to provide services such as: Opening of utilities account Meter reading Meter data management Billing services If your Retailer Exits the Market You will be transferred to buy electricity from SP Group as a last resort.  Households and small businesses with an average monthly consumption of less than 4MWh will buy electricity at the regulated tariff rate. Larger businesses with an average monthly consumption of at least 4MWh will buy electricity at the wholesale electricity price. There will be no disruption to your electricity supply. You will continue to receive your electricity supply through the national power grid that is operated by SP Group. Making the Switch to a Retailer Residential Consumers Business Consumers For more information on Open Electricity Market Visit www.openelectricitymarket.com.sg Have a business enquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry, and our qualified professionals will reach out to you. Contact Us The Sunday Times - Open Electricity Market - How to save energy and moneyhttps://www.spgroup.com.sg/dam/jcr:4b271c9a-e89d-4c36-ae95-3f38f985c89c B14 | The Sunday Times | Sunday, September 1, 2019 Me & My Property Before investing in properties, entrepreneur Gerald Tan researches extensively such as viewing listings online. B11 The Energy Market Authority stated earlier this year that consumers who have switched out of buying electricity from SP Power to one of the 12 electricity retailers pay a rate that is about 20 to 30 per cent lower than the regulated tariff. ST FILE PHOTO Open electricity market: How to save energy and money About 34% of household consumers made switch, most on 24-month standard price plan Lorna Tan Invest Editor The nationwide roll-out of the Open Electricity Market (OEM) has been completed so consumers have the power to choose who to buy electricity from and potentially lower their power bills. The roll-out started with a soft launch to households and businesses in Jurong in April last year and ended with the last zone in May, with around 1.6 million accounts or households connected. You would have received a notification package and a booklet on how to switch out of buying electricity from SP Power to one of the 12 retailers. The option to choose from these electricity retailers comes with benefits like competitive pricing and innovative offers such as cash rebates if paying via selected credit cards. About 34 per cent of household consumers have made a switch. The Energy Market Authority (EMA) stated earlier this year that consumers who have switched pay an electricity rate that is about 20 to 30 per cent lower than the regulated tariff. Retailers are offering rates ranging from 17.66 cents/kWh (kilowatt hour ) to 23.01 cents/kWh for their fixed price plans and discounts ranging from 14.5 per cent to 25 per cent off the regulated tariff plans. Most households that switched signed up for 24-month standard price plans. The fixed-price plans have seen a higher take-up than the discount off the regulated tariff plans, the EMA said. Bear in mind that you should buy electricity only from retailers authorised by the EMA. And buying electricity from a retailer does not change the way power is physically supplied to you because SP will continue to operate the national grid. For those who have not switched to an electricity retailer, there is no time pressure as you can change at any time and you can continue to buy electricity from SP at the regulated tariff as you do today. The Sunday Times highlights the role of SP, and the various plans and factors to consider so you can make an informed decision on the price plan that best suits your needs. SP’s role in OEM SP does not generate or sell electricity. It buys it from power generation companies and distributes it to consumers at zero markup. SP has continued to own, operate and maintain the national electricity grid since the OEM. It transmits and distributes electricity to all consumers. This ensures a reliable supply, regardless of your choice of retailer. SP also acts as a safeguard. If a retailer ceases operations, SP Group will take over the accounts at the default tariff price and continue to supply electricity to consumers. SP’s Wholesale Price Plan Consumers can choose from any of the 12 retailers (the list may change over time), selecting one of the many price plans that best suits their needs. Some consumers may not be aware that they can also buy directly from the wholesale electricity market via SP. This is because SP offers two price plans – the regulated tariff and a wholesale price. Consumers who prefer to keep How they compare Name Best Electricity Diamond Electric Geneco iSwitch Keppel Electric Ohm Electricity PacificLight SembCorp Power Senoko Energy Sunseap Tuas Power Union Power NOTE: Table as at Aug 26, 2019. Type of plans offered Fixed-rate plan Discount-off tariff plan Non-standard Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Wholesale market rate plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan the status quo can choose to remain with SP on the regulated tariff that is set by the EMA. When the market was progressively liberalised from 2001, commercial and industrial customers with higher consumptions already had a choice of buying electricity at a tariffed rate or at a wholesale price Contract length 6 months/1 year/2 years 1 year/2 years 2 years No contract/1 year/2 years 1 year/2 years 6 months/1 year/2 years 2 years 1 year/2 years/3 years 1 year/2 years 1 year/2 years/3 years 3 months/2 years 2 years No contract/6 months/ 1 year/2 years 6 months/1 year No contract 1 year/2 years/3 years 1 year 1 year/2 years/3 years 1 year/2 years 1 year/2 years 1 year No contract 1 year/2 years 1 year/2 years 6 months/1 year/2 years 6 months/1 year/2 years 1.5 years/2 years/3 years 6 months/2 years 1 year/2 years 6 months/2 years Source: SEEDLY.SG SUNDAY TIMES GRAPHICS from SP Group, or at retail price from the big generation companies such as Sembcorp, Tuas, Senoko and Geneco (formerly Seraya). Residential customers had the option of the wholesale price when their respective zones opened up, starting with Jurong in April last year. Price plans available to consumers REGULATED TARIFF This price plan is regulated and set by the EMA quarterly. The tariff takes into consideration the longterm cost of producing electricity and looks to protect consumers from volatile oil and gas prices. As this is a regulated price, SP does not have the flexibility of lowering it by bundling with other offers and service partners. Who is suited for this? Typically, consumers with low electricity consumption prefer to stick to the option they are familiar with and not bother with gimmicks or additional terms and conditions. The tariffed price is stable and regulated. WHOLESALE ELECTRICITY PRICE You can choose to buy electricity directly from the wholesale market at no mark-up. As the prices are determined by market forces, they are the lowest price out there. However, prices fluctuate due to demand and supply of real-time electricity consumption across Singapore. On a day when heavy industries consume a lot of electricity, the demand is high and hence the price is higher compared with night hours when these heavy industries shut down. Who is suited for this? This can be considered by consumers who are more savvy, who do not mind the volatility of real-time electricity costs that change every 30 minutes, and if they tend to consume power more in the night (for example, by using air conditioning) when prices are cheaper than in the day time. In addition, there is no fixed term tied to this option so you can terminate as and when you want. RETAIL PRICE There are multiple plans that are offered by retailers. They can be grouped into: • Fixed price – A fixed price per kilowatt of electricity. A household on this plan will pay a constant rate (for example, 20 cents/kWh) throughout the contract duration. Note that the rates retailers offer may be higher or lower than the regulated tariff. • Discount-off tariff – Discount based on a fixed percentage off the regulated tariff. The family that opts for this plan will get a fixed discount off the prevailing regulated tariff (for example, 5 per cent) throughout the contract duration. The regulated tariff is reviewed by SP Group quarterly and approved by the EMA. While these two plans are relatively cheaper compared with the regulated tariff and could be creatively bundled with other offerings and service partners, they look at the short-term cost of producing electricity, which is why they tend to be tied to a one- or two-year lock-up period. Who is suited for this? It is important that you understand the terms and conditions before signing up for a plan. Check things like whether you need to pay a fee if you terminate the plan and make a switch. Do not make the decision to switch to a retailer simply based on price. Assess your lifestyle needs and consumption patterns. In general, if you are looking at locking up a fixed price for the next one or two years, getting a fixedpriced plan is an option. Others who would like a fixed discount over the regulated tariff can opt for the discount-off tariff plan. Some retailers also offer green-energy plans that are catered towards consumers who want to do their part for the environment. Making comparisons There are more than 100 different plans offered by electricity retailers. You can visit compare.openelectricitymarket.sg to make price comparisons. Seedly has also launched an Electricity Market price comparison tool which compares the plans based on user reviews, rates, housing type, promotional codes and deals in the market. Over at UOB Bank, its UOB Utility Marketplace makes it easy for consumers to compare providers and plans through its Electricity Price Plan Recommender. lornatan@sph.com.sg Understanding the electricity tariff SP Group does not have a retailer licence and can only supply electricity to consumers at the regulated tariff rate. About 75 per cent of the tariff goes directly to generation companies as SP passes down the cost directly without any mark-up. Approximately 24 per cent of the regulated tariff goes to SP for grid charges and a market-support services fee. This component of the tariff works out to approximately five to six cents, and goes towards operating, maintaining and upgrading the national electricity grid. While energy costs have gone up and down through the years, SP says the fees for maintaining the grid have been kept stable over the past decade. SP Group is believed to be the most reliable energy distributor in the world, based on the average length of electricity interruption experienced by users. According to the System Average Interruption Duration Index, Singapore’s score is under a minute, next best is Osaka at five minutes. Energy-saving tips Electricity is generated here by burning natural gas and oil, which releases pollutants and greenhouse gases. These trap heat from the sun and keep it from escaping, causing the earth to become warmer, which in turn changes climates everywhere. When we use electricity wisely, there will be less pollution and fewer greenhouse gases. So it’s important to do our part to practise good energy conservation habits. Here are some household energy-savings tips from Singapore Power and the National Environment Agency. LIVING ROOM • Choose energy-saving lighting such as LED bulbs instead of incandescent lamps. • Always switch off electrical appliances at the power socket. Standby power can account for up to 10 per cent of home energy use. BEDROOM • Service your air-conditioners and clean the filters regularly to ensure optimal working condition. • Set the air-conditioner temperature to 25 deg C or higher. The lower the temperature, the more electricity is used. • Close doors and windows when the air-conditioning is on. • Use a laptop instead of desktop as it uses less electricity. KITCHEN • Cover liquids and food stored in the refrigerator. Uncovered items release moisture, forcing the compressor to work harder to keep the temperature low. • Allow food to cool before putting it into the refrigerator. Hot food causes the compressor to work harder to keep the temperature low. • Match the size of the pot with the size of the burner. This is because energy is lost when small pots are used on larger burners. • Wash with an optimal load to maximise energy savings. Lorna Tan Publishedandprinted bySingapore Press Holdings Limited. Co. Regn.No. 198402868E. Amember of AuditBureauof CirculationsSingapore. CustomerService(Circulation): 6388-3838,circs@sph.com.sg, Fax 6746-1925. Searchhttps://www.spgroup.com.sg/search?tag=open-electricity-market Search Open Electricity Markethttps://www.spgroup.com.sg/our-services/utilities/open-electricity-market OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Open Electricity Market The Open Electricity Market is an initiative by the Energy Market Authority (EMA) that allows you to enjoy more choices and flexibility when buying electricity. You can benefit from competitive pricing and innovative offers from retailers. With the Open Electricity Market, you have the choice of buying electricity from: SP Group at the regulated tariff (no action is required if you choose this option); or An electricity retailer at a price plan that best meets your needs; or The wholesale electricity market at half-hourly wholesale electricity prices through SP Group. Regardless of who you buy your electricity from, your electricity supply will stay the same. This is because SP Group will continue to operate the national power grid and deliver electricity to everyone. Working with Retailers Our goal is to make processes convenient and efficient for all customers. SP will facilitate customer transfers between retailers and offer retailers one-stop utilities billing and call centre services. As the Market Support Services Licensee, SP continues to provide services such as: Opening of utilities account Meter reading Meter data management Billing services If your Retailer Exits the Market You will be transferred to buy electricity from SP Group as a last resort.  Households and small businesses with an average monthly consumption of less than 4MWh will buy electricity at the regulated tariff rate. Larger businesses with an average monthly consumption of at least 4MWh will buy electricity at the wholesale electricity price. There will be no disruption to your electricity supply. You will continue to receive your electricity supply through the national power grid that is operated by SP Group. Making the Switch to a Retailer Residential Consumers Business Consumers For more information on Open Electricity Market Visit www.openelectricitymarket.com.sg Have a business enquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry, and our qualified professionals will reach out to you. Contact Us The Sunday Times - Open Electricity Market - How to save energy and moneyhttps://www.spgroup.com.sg/dam/jcr:4b271c9a-e89d-4c36-ae95-3f38f985c89c B14 | The Sunday Times | Sunday, September 1, 2019 Me & My Property Before investing in properties, entrepreneur Gerald Tan researches extensively such as viewing listings online. B11 The Energy Market Authority stated earlier this year that consumers who have switched out of buying electricity from SP Power to one of the 12 electricity retailers pay a rate that is about 20 to 30 per cent lower than the regulated tariff. ST FILE PHOTO Open electricity market: How to save energy and money About 34% of household consumers made switch, most on 24-month standard price plan Lorna Tan Invest Editor The nationwide roll-out of the Open Electricity Market (OEM) has been completed so consumers have the power to choose who to buy electricity from and potentially lower their power bills. The roll-out started with a soft launch to households and businesses in Jurong in April last year and ended with the last zone in May, with around 1.6 million accounts or households connected. You would have received a notification package and a booklet on how to switch out of buying electricity from SP Power to one of the 12 retailers. The option to choose from these electricity retailers comes with benefits like competitive pricing and innovative offers such as cash rebates if paying via selected credit cards. About 34 per cent of household consumers have made a switch. The Energy Market Authority (EMA) stated earlier this year that consumers who have switched pay an electricity rate that is about 20 to 30 per cent lower than the regulated tariff. Retailers are offering rates ranging from 17.66 cents/kWh (kilowatt hour ) to 23.01 cents/kWh for their fixed price plans and discounts ranging from 14.5 per cent to 25 per cent off the regulated tariff plans. Most households that switched signed up for 24-month standard price plans. The fixed-price plans have seen a higher take-up than the discount off the regulated tariff plans, the EMA said. Bear in mind that you should buy electricity only from retailers authorised by the EMA. And buying electricity from a retailer does not change the way power is physically supplied to you because SP will continue to operate the national grid. For those who have not switched to an electricity retailer, there is no time pressure as you can change at any time and you can continue to buy electricity from SP at the regulated tariff as you do today. The Sunday Times highlights the role of SP, and the various plans and factors to consider so you can make an informed decision on the price plan that best suits your needs. SP’s role in OEM SP does not generate or sell electricity. It buys it from power generation companies and distributes it to consumers at zero markup. SP has continued to own, operate and maintain the national electricity grid since the OEM. It transmits and distributes electricity to all consumers. This ensures a reliable supply, regardless of your choice of retailer. SP also acts as a safeguard. If a retailer ceases operations, SP Group will take over the accounts at the default tariff price and continue to supply electricity to consumers. SP’s Wholesale Price Plan Consumers can choose from any of the 12 retailers (the list may change over time), selecting one of the many price plans that best suits their needs. Some consumers may not be aware that they can also buy directly from the wholesale electricity market via SP. This is because SP offers two price plans – the regulated tariff and a wholesale price. Consumers who prefer to keep How they compare Name Best Electricity Diamond Electric Geneco iSwitch Keppel Electric Ohm Electricity PacificLight SembCorp Power Senoko Energy Sunseap Tuas Power Union Power NOTE: Table as at Aug 26, 2019. Type of plans offered Fixed-rate plan Discount-off tariff plan Non-standard Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Wholesale market rate plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan the status quo can choose to remain with SP on the regulated tariff that is set by the EMA. When the market was progressively liberalised from 2001, commercial and industrial customers with higher consumptions already had a choice of buying electricity at a tariffed rate or at a wholesale price Contract length 6 months/1 year/2 years 1 year/2 years 2 years No contract/1 year/2 years 1 year/2 years 6 months/1 year/2 years 2 years 1 year/2 years/3 years 1 year/2 years 1 year/2 years/3 years 3 months/2 years 2 years No contract/6 months/ 1 year/2 years 6 months/1 year No contract 1 year/2 years/3 years 1 year 1 year/2 years/3 years 1 year/2 years 1 year/2 years 1 year No contract 1 year/2 years 1 year/2 years 6 months/1 year/2 years 6 months/1 year/2 years 1.5 years/2 years/3 years 6 months/2 years 1 year/2 years 6 months/2 years Source: SEEDLY.SG SUNDAY TIMES GRAPHICS from SP Group, or at retail price from the big generation companies such as Sembcorp, Tuas, Senoko and Geneco (formerly Seraya). Residential customers had the option of the wholesale price when their respective zones opened up, starting with Jurong in April last year. Price plans available to consumers REGULATED TARIFF This price plan is regulated and set by the EMA quarterly. The tariff takes into consideration the longterm cost of producing electricity and looks to protect consumers from volatile oil and gas prices. As this is a regulated price, SP does not have the flexibility of lowering it by bundling with other offers and service partners. Who is suited for this? Typically, consumers with low electricity consumption prefer to stick to the option they are familiar with and not bother with gimmicks or additional terms and conditions. The tariffed price is stable and regulated. WHOLESALE ELECTRICITY PRICE You can choose to buy electricity directly from the wholesale market at no mark-up. As the prices are determined by market forces, they are the lowest price out there. However, prices fluctuate due to demand and supply of real-time electricity consumption across Singapore. On a day when heavy industries consume a lot of electricity, the demand is high and hence the price is higher compared with night hours when these heavy industries shut down. Who is suited for this? This can be considered by consumers who are more savvy, who do not mind the volatility of real-time electricity costs that change every 30 minutes, and if they tend to consume power more in the night (for example, by using air conditioning) when prices are cheaper than in the day time. In addition, there is no fixed term tied to this option so you can terminate as and when you want. RETAIL PRICE There are multiple plans that are offered by retailers. They can be grouped into: • Fixed price – A fixed price per kilowatt of electricity. A household on this plan will pay a constant rate (for example, 20 cents/kWh) throughout the contract duration. Note that the rates retailers offer may be higher or lower than the regulated tariff. • Discount-off tariff – Discount based on a fixed percentage off the regulated tariff. The family that opts for this plan will get a fixed discount off the prevailing regulated tariff (for example, 5 per cent) throughout the contract duration. The regulated tariff is reviewed by SP Group quarterly and approved by the EMA. While these two plans are relatively cheaper compared with the regulated tariff and could be creatively bundled with other offerings and service partners, they look at the short-term cost of producing electricity, which is why they tend to be tied to a one- or two-year lock-up period. Who is suited for this? It is important that you understand the terms and conditions before signing up for a plan. Check things like whether you need to pay a fee if you terminate the plan and make a switch. Do not make the decision to switch to a retailer simply based on price. Assess your lifestyle needs and consumption patterns. In general, if you are looking at locking up a fixed price for the next one or two years, getting a fixedpriced plan is an option. Others who would like a fixed discount over the regulated tariff can opt for the discount-off tariff plan. Some retailers also offer green-energy plans that are catered towards consumers who want to do their part for the environment. Making comparisons There are more than 100 different plans offered by electricity retailers. You can visit compare.openelectricitymarket.sg to make price comparisons. Seedly has also launched an Electricity Market price comparison tool which compares the plans based on user reviews, rates, housing type, promotional codes and deals in the market. Over at UOB Bank, its UOB Utility Marketplace makes it easy for consumers to compare providers and plans through its Electricity Price Plan Recommender. lornatan@sph.com.sg Understanding the electricity tariff SP Group does not have a retailer licence and can only supply electricity to consumers at the regulated tariff rate. About 75 per cent of the tariff goes directly to generation companies as SP passes down the cost directly without any mark-up. Approximately 24 per cent of the regulated tariff goes to SP for grid charges and a market-support services fee. This component of the tariff works out to approximately five to six cents, and goes towards operating, maintaining and upgrading the national electricity grid. While energy costs have gone up and down through the years, SP says the fees for maintaining the grid have been kept stable over the past decade. SP Group is believed to be the most reliable energy distributor in the world, based on the average length of electricity interruption experienced by users. According to the System Average Interruption Duration Index, Singapore’s score is under a minute, next best is Osaka at five minutes. Energy-saving tips Electricity is generated here by burning natural gas and oil, which releases pollutants and greenhouse gases. These trap heat from the sun and keep it from escaping, causing the earth to become warmer, which in turn changes climates everywhere. When we use electricity wisely, there will be less pollution and fewer greenhouse gases. So it’s important to do our part to practise good energy conservation habits. Here are some household energy-savings tips from Singapore Power and the National Environment Agency. LIVING ROOM • Choose energy-saving lighting such as LED bulbs instead of incandescent lamps. • Always switch off electrical appliances at the power socket. Standby power can account for up to 10 per cent of home energy use. BEDROOM • Service your air-conditioners and clean the filters regularly to ensure optimal working condition. • Set the air-conditioner temperature to 25 deg C or higher. The lower the temperature, the more electricity is used. • Close doors and windows when the air-conditioning is on. • Use a laptop instead of desktop as it uses less electricity. KITCHEN • Cover liquids and food stored in the refrigerator. Uncovered items release moisture, forcing the compressor to work harder to keep the temperature low. • Allow food to cool before putting it into the refrigerator. Hot food causes the compressor to work harder to keep the temperature low. • Match the size of the pot with the size of the burner. This is because energy is lost when small pots are used on larger burners. • Wash with an optimal load to maximise energy savings. Lorna Tan Publishedandprinted bySingapore Press Holdings Limited. Co. Regn.No. 198402868E. Amember of AuditBureauof CirculationsSingapore. CustomerService(Circulation): 6388-3838,circs@sph.com.sg, Fax 6746-1925. [20180929]+SP+Group's+role+in+Open+Electricity+Market+-+Response+on+Straits+Times+Forum.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/620a98dd-de66-45f8-b702-7f3eb1a678d8/%5B20180929%5D+SP+Group's+role+in+Open+Electricity+Market+-+Response+on+Straits+Times+Forum.pdf?MOD=AJPERES&CVID= SP Group’s role in electricity industry As published in Straits Times Forum Letter (29 Sept 2018) We thank readers for their letters and the queries they raised (How are new retailers able to offer better prices than SP Group? by Mr Max Leong; Maintaining cost savings tough in the long term by Mr Goh Boon Kai and Many concerns over changes in power market by Mr Ong Soon Yam for their letters, all on Sept 25). SP Group operates and maintains the electricity grid and provides market support services such as billing and meter reading. Under the regulated tariff set by the Energy Market Authority (EMA) for the period of July 1 to Sept 30, SP Group is paid 5.71 cents per kWh (SP Component) for the above services, out of 23.65 cents per kWh paid by residential consumers. The remaining tariff components go to the generation companies, Energy Market Company for market administration, and EMA for power system operator costs. Under the Open Electricity Market (OEM), consumers will be able to buy electricity from retailers, at the retail electricity price, instead of buying under the tariff set by the EMA. The electricity price offered by retailers will also include the SP Component. Whether consumers buy electricity under tariff, or through a retailer, the SP Component collected from consumers is the same. It is regulated by the EMA, and has been stable the past 10 years, even as the electricity tariff fluctuated. Chuah Kee Heng Managing Director SP Services Jan-08 Apr-08 Jul-08 Oct-08 Jan-09 Apr-09 Jul-09 Oct-09 Jan-10 Apr-10 Jul-10 Oct-10 Jan-11 Apr-11 Jul-11 Oct-11 Jan-12 Apr-12 Jul-12 Oct-12 Jan-13 Apr-13 Jul-13 Oct-13 Jan-14 Apr-14 Jul-14 Oct-14 Jan-15 Apr-15 Jul-15 Oct-15 Jan-16 Apr-16 Jul-16 Oct-16 Jan-17 Apr-17 Jul-17 Oct-17 Jan-18 Apr-18 Jul-18 Reference Low Tension Electricity Tariff for Residential Customers 35 30 25 20 15 10 5 0 Grid Charge MSS Fee Market Admin & PSO Energy Cost Q3 2018 TARIFF (July – September) Market Admin & Power System Operator Fee to EMA (No change) 0.05¢/kWh (<1%) Market Support Services Fee to SP Group (No change) 0.40¢/kWh (1. to7%) Network Costs to SP Group (No change) 5.31¢/kWh (22.5%) Energy Costs to electricity generation companies (Increase by 1.50¢/kWh compared to previous quarter) 17.89¢/kWh (75.6%) Searchhttps://www.spgroup.com.sg/search?tag=open-electricity-market Search Open Electricity Markethttps://www.spgroup.com.sg/our-services/utilities/open-electricity-market OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Open Electricity Market The Open Electricity Market is an initiative by the Energy Market Authority (EMA) that allows you to enjoy more choices and flexibility when buying electricity. You can benefit from competitive pricing and innovative offers from retailers. With the Open Electricity Market, you have the choice of buying electricity from: SP Group at the regulated tariff (no action is required if you choose this option); or An electricity retailer at a price plan that best meets your needs; or The wholesale electricity market at half-hourly wholesale electricity prices through SP Group. Regardless of who you buy your electricity from, your electricity supply will stay the same. This is because SP Group will continue to operate the national power grid and deliver electricity to everyone. Working with Retailers Our goal is to make processes convenient and efficient for all customers. SP will facilitate customer transfers between retailers and offer retailers one-stop utilities billing and call centre services. As the Market Support Services Licensee, SP continues to provide services such as: Opening of utilities account Meter reading Meter data management Billing services If your Retailer Exits the Market You will be transferred to buy electricity from SP Group as a last resort.  Households and small businesses with an average monthly consumption of less than 4MWh will buy electricity at the regulated tariff rate. Larger businesses with an average monthly consumption of at least 4MWh will buy electricity at the wholesale electricity price. There will be no disruption to your electricity supply. You will continue to receive your electricity supply through the national power grid that is operated by SP Group. Making the Switch to a Retailer Residential Consumers Business Consumers For more information on Open Electricity Market Visit www.openelectricitymarket.com.sg Have a business enquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry, and our qualified professionals will reach out to you. Contact Us The Sunday Times - Open Electricity Market - How to save energy and moneyhttps://www.spgroup.com.sg/dam/jcr:4b271c9a-e89d-4c36-ae95-3f38f985c89c B14 | The Sunday Times | Sunday, September 1, 2019 Me & My Property Before investing in properties, entrepreneur Gerald Tan researches extensively such as viewing listings online. B11 The Energy Market Authority stated earlier this year that consumers who have switched out of buying electricity from SP Power to one of the 12 electricity retailers pay a rate that is about 20 to 30 per cent lower than the regulated tariff. ST FILE PHOTO Open electricity market: How to save energy and money About 34% of household consumers made switch, most on 24-month standard price plan Lorna Tan Invest Editor The nationwide roll-out of the Open Electricity Market (OEM) has been completed so consumers have the power to choose who to buy electricity from and potentially lower their power bills. The roll-out started with a soft launch to households and businesses in Jurong in April last year and ended with the last zone in May, with around 1.6 million accounts or households connected. You would have received a notification package and a booklet on how to switch out of buying electricity from SP Power to one of the 12 retailers. The option to choose from these electricity retailers comes with benefits like competitive pricing and innovative offers such as cash rebates if paying via selected credit cards. About 34 per cent of household consumers have made a switch. The Energy Market Authority (EMA) stated earlier this year that consumers who have switched pay an electricity rate that is about 20 to 30 per cent lower than the regulated tariff. Retailers are offering rates ranging from 17.66 cents/kWh (kilowatt hour ) to 23.01 cents/kWh for their fixed price plans and discounts ranging from 14.5 per cent to 25 per cent off the regulated tariff plans. Most households that switched signed up for 24-month standard price plans. The fixed-price plans have seen a higher take-up than the discount off the regulated tariff plans, the EMA said. Bear in mind that you should buy electricity only from retailers authorised by the EMA. And buying electricity from a retailer does not change the way power is physically supplied to you because SP will continue to operate the national grid. For those who have not switched to an electricity retailer, there is no time pressure as you can change at any time and you can continue to buy electricity from SP at the regulated tariff as you do today. The Sunday Times highlights the role of SP, and the various plans and factors to consider so you can make an informed decision on the price plan that best suits your needs. SP’s role in OEM SP does not generate or sell electricity. It buys it from power generation companies and distributes it to consumers at zero markup. SP has continued to own, operate and maintain the national electricity grid since the OEM. It transmits and distributes electricity to all consumers. This ensures a reliable supply, regardless of your choice of retailer. SP also acts as a safeguard. If a retailer ceases operations, SP Group will take over the accounts at the default tariff price and continue to supply electricity to consumers. SP’s Wholesale Price Plan Consumers can choose from any of the 12 retailers (the list may change over time), selecting one of the many price plans that best suits their needs. Some consumers may not be aware that they can also buy directly from the wholesale electricity market via SP. This is because SP offers two price plans – the regulated tariff and a wholesale price. Consumers who prefer to keep How they compare Name Best Electricity Diamond Electric Geneco iSwitch Keppel Electric Ohm Electricity PacificLight SembCorp Power Senoko Energy Sunseap Tuas Power Union Power NOTE: Table as at Aug 26, 2019. Type of plans offered Fixed-rate plan Discount-off tariff plan Non-standard Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Wholesale market rate plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan the status quo can choose to remain with SP on the regulated tariff that is set by the EMA. When the market was progressively liberalised from 2001, commercial and industrial customers with higher consumptions already had a choice of buying electricity at a tariffed rate or at a wholesale price Contract length 6 months/1 year/2 years 1 year/2 years 2 years No contract/1 year/2 years 1 year/2 years 6 months/1 year/2 years 2 years 1 year/2 years/3 years 1 year/2 years 1 year/2 years/3 years 3 months/2 years 2 years No contract/6 months/ 1 year/2 years 6 months/1 year No contract 1 year/2 years/3 years 1 year 1 year/2 years/3 years 1 year/2 years 1 year/2 years 1 year No contract 1 year/2 years 1 year/2 years 6 months/1 year/2 years 6 months/1 year/2 years 1.5 years/2 years/3 years 6 months/2 years 1 year/2 years 6 months/2 years Source: SEEDLY.SG SUNDAY TIMES GRAPHICS from SP Group, or at retail price from the big generation companies such as Sembcorp, Tuas, Senoko and Geneco (formerly Seraya). Residential customers had the option of the wholesale price when their respective zones opened up, starting with Jurong in April last year. Price plans available to consumers REGULATED TARIFF This price plan is regulated and set by the EMA quarterly. The tariff takes into consideration the longterm cost of producing electricity and looks to protect consumers from volatile oil and gas prices. As this is a regulated price, SP does not have the flexibility of lowering it by bundling with other offers and service partners. Who is suited for this? Typically, consumers with low electricity consumption prefer to stick to the option they are familiar with and not bother with gimmicks or additional terms and conditions. The tariffed price is stable and regulated. WHOLESALE ELECTRICITY PRICE You can choose to buy electricity directly from the wholesale market at no mark-up. As the prices are determined by market forces, they are the lowest price out there. However, prices fluctuate due to demand and supply of real-time electricity consumption across Singapore. On a day when heavy industries consume a lot of electricity, the demand is high and hence the price is higher compared with night hours when these heavy industries shut down. Who is suited for this? This can be considered by consumers who are more savvy, who do not mind the volatility of real-time electricity costs that change every 30 minutes, and if they tend to consume power more in the night (for example, by using air conditioning) when prices are cheaper than in the day time. In addition, there is no fixed term tied to this option so you can terminate as and when you want. RETAIL PRICE There are multiple plans that are offered by retailers. They can be grouped into: • Fixed price – A fixed price per kilowatt of electricity. A household on this plan will pay a constant rate (for example, 20 cents/kWh) throughout the contract duration. Note that the rates retailers offer may be higher or lower than the regulated tariff. • Discount-off tariff – Discount based on a fixed percentage off the regulated tariff. The family that opts for this plan will get a fixed discount off the prevailing regulated tariff (for example, 5 per cent) throughout the contract duration. The regulated tariff is reviewed by SP Group quarterly and approved by the EMA. While these two plans are relatively cheaper compared with the regulated tariff and could be creatively bundled with other offerings and service partners, they look at the short-term cost of producing electricity, which is why they tend to be tied to a one- or two-year lock-up period. Who is suited for this? It is important that you understand the terms and conditions before signing up for a plan. Check things like whether you need to pay a fee if you terminate the plan and make a switch. Do not make the decision to switch to a retailer simply based on price. Assess your lifestyle needs and consumption patterns. In general, if you are looking at locking up a fixed price for the next one or two years, getting a fixedpriced plan is an option. Others who would like a fixed discount over the regulated tariff can opt for the discount-off tariff plan. Some retailers also offer green-energy plans that are catered towards consumers who want to do their part for the environment. Making comparisons There are more than 100 different plans offered by electricity retailers. You can visit compare.openelectricitymarket.sg to make price comparisons. Seedly has also launched an Electricity Market price comparison tool which compares the plans based on user reviews, rates, housing type, promotional codes and deals in the market. Over at UOB Bank, its UOB Utility Marketplace makes it easy for consumers to compare providers and plans through its Electricity Price Plan Recommender. lornatan@sph.com.sg Understanding the electricity tariff SP Group does not have a retailer licence and can only supply electricity to consumers at the regulated tariff rate. About 75 per cent of the tariff goes directly to generation companies as SP passes down the cost directly without any mark-up. Approximately 24 per cent of the regulated tariff goes to SP for grid charges and a market-support services fee. This component of the tariff works out to approximately five to six cents, and goes towards operating, maintaining and upgrading the national electricity grid. While energy costs have gone up and down through the years, SP says the fees for maintaining the grid have been kept stable over the past decade. SP Group is believed to be the most reliable energy distributor in the world, based on the average length of electricity interruption experienced by users. According to the System Average Interruption Duration Index, Singapore’s score is under a minute, next best is Osaka at five minutes. Energy-saving tips Electricity is generated here by burning natural gas and oil, which releases pollutants and greenhouse gases. These trap heat from the sun and keep it from escaping, causing the earth to become warmer, which in turn changes climates everywhere. When we use electricity wisely, there will be less pollution and fewer greenhouse gases. So it’s important to do our part to practise good energy conservation habits. Here are some household energy-savings tips from Singapore Power and the National Environment Agency. LIVING ROOM • Choose energy-saving lighting such as LED bulbs instead of incandescent lamps. • Always switch off electrical appliances at the power socket. Standby power can account for up to 10 per cent of home energy use. BEDROOM • Service your air-conditioners and clean the filters regularly to ensure optimal working condition. • Set the air-conditioner temperature to 25 deg C or higher. The lower the temperature, the more electricity is used. • Close doors and windows when the air-conditioning is on. • Use a laptop instead of desktop as it uses less electricity. KITCHEN • Cover liquids and food stored in the refrigerator. Uncovered items release moisture, forcing the compressor to work harder to keep the temperature low. • Allow food to cool before putting it into the refrigerator. Hot food causes the compressor to work harder to keep the temperature low. • Match the size of the pot with the size of the burner. This is because energy is lost when small pots are used on larger burners. • Wash with an optimal load to maximise energy savings. Lorna Tan Publishedandprinted bySingapore Press Holdings Limited. Co. Regn.No. 198402868E. Amember of AuditBureauof CirculationsSingapore. CustomerService(Circulation): 6388-3838,circs@sph.com.sg, Fax 6746-1925. Searchhttps://www.spgroup.com.sg/search?tag=open-electricity-market Search Open Electricity Markethttps://www.spgroup.com.sg/our-services/utilities/open-electricity-market OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Open Electricity Market The Open Electricity Market is an initiative by the Energy Market Authority (EMA) that allows you to enjoy more choices and flexibility when buying electricity. You can benefit from competitive pricing and innovative offers from retailers. With the Open Electricity Market, you have the choice of buying electricity from: SP Group at the regulated tariff (no action is required if you choose this option); or An electricity retailer at a price plan that best meets your needs; or The wholesale electricity market at half-hourly wholesale electricity prices through SP Group. Regardless of who you buy your electricity from, your electricity supply will stay the same. This is because SP Group will continue to operate the national power grid and deliver electricity to everyone. Working with Retailers Our goal is to make processes convenient and efficient for all customers. SP will facilitate customer transfers between retailers and offer retailers one-stop utilities billing and call centre services. As the Market Support Services Licensee, SP continues to provide services such as: Opening of utilities account Meter reading Meter data management Billing services If your Retailer Exits the Market You will be transferred to buy electricity from SP Group as a last resort.  Households and small businesses with an average monthly consumption of less than 4MWh will buy electricity at the regulated tariff rate. Larger businesses with an average monthly consumption of at least 4MWh will buy electricity at the wholesale electricity price. There will be no disruption to your electricity supply. You will continue to receive your electricity supply through the national power grid that is operated by SP Group. Making the Switch to a Retailer Residential Consumers Business Consumers For more information on Open Electricity Market Visit www.openelectricitymarket.com.sg Have a business enquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry, and our qualified professionals will reach out to you. Contact Us The Sunday Times - Open Electricity Market - How to save energy and moneyhttps://www.spgroup.com.sg/dam/jcr:4b271c9a-e89d-4c36-ae95-3f38f985c89c B14 | The Sunday Times | Sunday, September 1, 2019 Me & My Property Before investing in properties, entrepreneur Gerald Tan researches extensively such as viewing listings online. B11 The Energy Market Authority stated earlier this year that consumers who have switched out of buying electricity from SP Power to one of the 12 electricity retailers pay a rate that is about 20 to 30 per cent lower than the regulated tariff. ST FILE PHOTO Open electricity market: How to save energy and money About 34% of household consumers made switch, most on 24-month standard price plan Lorna Tan Invest Editor The nationwide roll-out of the Open Electricity Market (OEM) has been completed so consumers have the power to choose who to buy electricity from and potentially lower their power bills. The roll-out started with a soft launch to households and businesses in Jurong in April last year and ended with the last zone in May, with around 1.6 million accounts or households connected. You would have received a notification package and a booklet on how to switch out of buying electricity from SP Power to one of the 12 retailers. The option to choose from these electricity retailers comes with benefits like competitive pricing and innovative offers such as cash rebates if paying via selected credit cards. About 34 per cent of household consumers have made a switch. The Energy Market Authority (EMA) stated earlier this year that consumers who have switched pay an electricity rate that is about 20 to 30 per cent lower than the regulated tariff. Retailers are offering rates ranging from 17.66 cents/kWh (kilowatt hour ) to 23.01 cents/kWh for their fixed price plans and discounts ranging from 14.5 per cent to 25 per cent off the regulated tariff plans. Most households that switched signed up for 24-month standard price plans. The fixed-price plans have seen a higher take-up than the discount off the regulated tariff plans, the EMA said. Bear in mind that you should buy electricity only from retailers authorised by the EMA. And buying electricity from a retailer does not change the way power is physically supplied to you because SP will continue to operate the national grid. For those who have not switched to an electricity retailer, there is no time pressure as you can change at any time and you can continue to buy electricity from SP at the regulated tariff as you do today. The Sunday Times highlights the role of SP, and the various plans and factors to consider so you can make an informed decision on the price plan that best suits your needs. SP’s role in OEM SP does not generate or sell electricity. It buys it from power generation companies and distributes it to consumers at zero markup. SP has continued to own, operate and maintain the national electricity grid since the OEM. It transmits and distributes electricity to all consumers. This ensures a reliable supply, regardless of your choice of retailer. SP also acts as a safeguard. If a retailer ceases operations, SP Group will take over the accounts at the default tariff price and continue to supply electricity to consumers. SP’s Wholesale Price Plan Consumers can choose from any of the 12 retailers (the list may change over time), selecting one of the many price plans that best suits their needs. Some consumers may not be aware that they can also buy directly from the wholesale electricity market via SP. This is because SP offers two price plans – the regulated tariff and a wholesale price. Consumers who prefer to keep How they compare Name Best Electricity Diamond Electric Geneco iSwitch Keppel Electric Ohm Electricity PacificLight SembCorp Power Senoko Energy Sunseap Tuas Power Union Power NOTE: Table as at Aug 26, 2019. Type of plans offered Fixed-rate plan Discount-off tariff plan Non-standard Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Wholesale market rate plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan the status quo can choose to remain with SP on the regulated tariff that is set by the EMA. When the market was progressively liberalised from 2001, commercial and industrial customers with higher consumptions already had a choice of buying electricity at a tariffed rate or at a wholesale price Contract length 6 months/1 year/2 years 1 year/2 years 2 years No contract/1 year/2 years 1 year/2 years 6 months/1 year/2 years 2 years 1 year/2 years/3 years 1 year/2 years 1 year/2 years/3 years 3 months/2 years 2 years No contract/6 months/ 1 year/2 years 6 months/1 year No contract 1 year/2 years/3 years 1 year 1 year/2 years/3 years 1 year/2 years 1 year/2 years 1 year No contract 1 year/2 years 1 year/2 years 6 months/1 year/2 years 6 months/1 year/2 years 1.5 years/2 years/3 years 6 months/2 years 1 year/2 years 6 months/2 years Source: SEEDLY.SG SUNDAY TIMES GRAPHICS from SP Group, or at retail price from the big generation companies such as Sembcorp, Tuas, Senoko and Geneco (formerly Seraya). Residential customers had the option of the wholesale price when their respective zones opened up, starting with Jurong in April last year. Price plans available to consumers REGULATED TARIFF This price plan is regulated and set by the EMA quarterly. The tariff takes into consideration the longterm cost of producing electricity and looks to protect consumers from volatile oil and gas prices. As this is a regulated price, SP does not have the flexibility of lowering it by bundling with other offers and service partners. Who is suited for this? Typically, consumers with low electricity consumption prefer to stick to the option they are familiar with and not bother with gimmicks or additional terms and conditions. The tariffed price is stable and regulated. WHOLESALE ELECTRICITY PRICE You can choose to buy electricity directly from the wholesale market at no mark-up. As the prices are determined by market forces, they are the lowest price out there. However, prices fluctuate due to demand and supply of real-time electricity consumption across Singapore. On a day when heavy industries consume a lot of electricity, the demand is high and hence the price is higher compared with night hours when these heavy industries shut down. Who is suited for this? This can be considered by consumers who are more savvy, who do not mind the volatility of real-time electricity costs that change every 30 minutes, and if they tend to consume power more in the night (for example, by using air conditioning) when prices are cheaper than in the day time. In addition, there is no fixed term tied to this option so you can terminate as and when you want. RETAIL PRICE There are multiple plans that are offered by retailers. They can be grouped into: • Fixed price – A fixed price per kilowatt of electricity. A household on this plan will pay a constant rate (for example, 20 cents/kWh) throughout the contract duration. Note that the rates retailers offer may be higher or lower than the regulated tariff. • Discount-off tariff – Discount based on a fixed percentage off the regulated tariff. The family that opts for this plan will get a fixed discount off the prevailing regulated tariff (for example, 5 per cent) throughout the contract duration. The regulated tariff is reviewed by SP Group quarterly and approved by the EMA. While these two plans are relatively cheaper compared with the regulated tariff and could be creatively bundled with other offerings and service partners, they look at the short-term cost of producing electricity, which is why they tend to be tied to a one- or two-year lock-up period. Who is suited for this? It is important that you understand the terms and conditions before signing up for a plan. Check things like whether you need to pay a fee if you terminate the plan and make a switch. Do not make the decision to switch to a retailer simply based on price. Assess your lifestyle needs and consumption patterns. In general, if you are looking at locking up a fixed price for the next one or two years, getting a fixedpriced plan is an option. Others who would like a fixed discount over the regulated tariff can opt for the discount-off tariff plan. Some retailers also offer green-energy plans that are catered towards consumers who want to do their part for the environment. Making comparisons There are more than 100 different plans offered by electricity retailers. You can visit compare.openelectricitymarket.sg to make price comparisons. Seedly has also launched an Electricity Market price comparison tool which compares the plans based on user reviews, rates, housing type, promotional codes and deals in the market. Over at UOB Bank, its UOB Utility Marketplace makes it easy for consumers to compare providers and plans through its Electricity Price Plan Recommender. lornatan@sph.com.sg Understanding the electricity tariff SP Group does not have a retailer licence and can only supply electricity to consumers at the regulated tariff rate. About 75 per cent of the tariff goes directly to generation companies as SP passes down the cost directly without any mark-up. Approximately 24 per cent of the regulated tariff goes to SP for grid charges and a market-support services fee. This component of the tariff works out to approximately five to six cents, and goes towards operating, maintaining and upgrading the national electricity grid. While energy costs have gone up and down through the years, SP says the fees for maintaining the grid have been kept stable over the past decade. SP Group is believed to be the most reliable energy distributor in the world, based on the average length of electricity interruption experienced by users. According to the System Average Interruption Duration Index, Singapore’s score is under a minute, next best is Osaka at five minutes. Energy-saving tips Electricity is generated here by burning natural gas and oil, which releases pollutants and greenhouse gases. These trap heat from the sun and keep it from escaping, causing the earth to become warmer, which in turn changes climates everywhere. When we use electricity wisely, there will be less pollution and fewer greenhouse gases. So it’s important to do our part to practise good energy conservation habits. Here are some household energy-savings tips from Singapore Power and the National Environment Agency. LIVING ROOM • Choose energy-saving lighting such as LED bulbs instead of incandescent lamps. • Always switch off electrical appliances at the power socket. Standby power can account for up to 10 per cent of home energy use. BEDROOM • Service your air-conditioners and clean the filters regularly to ensure optimal working condition. • Set the air-conditioner temperature to 25 deg C or higher. The lower the temperature, the more electricity is used. • Close doors and windows when the air-conditioning is on. • Use a laptop instead of desktop as it uses less electricity. KITCHEN • Cover liquids and food stored in the refrigerator. Uncovered items release moisture, forcing the compressor to work harder to keep the temperature low. • Allow food to cool before putting it into the refrigerator. Hot food causes the compressor to work harder to keep the temperature low. • Match the size of the pot with the size of the burner. This is because energy is lost when small pots are used on larger burners. • Wash with an optimal load to maximise energy savings. Lorna Tan Publishedandprinted bySingapore Press Holdings Limited. Co. Regn.No. 198402868E. Amember of AuditBureauof CirculationsSingapore. CustomerService(Circulation): 6388-3838,circs@sph.com.sg, Fax 6746-1925. Searchhttps://www.spgroup.com.sg/search?tag=open-electricity-market Search Open Electricity Markethttps://www.spgroup.com.sg/our-services/utilities/open-electricity-market OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Open Electricity Market The Open Electricity Market is an initiative by the Energy Market Authority (EMA) that allows you to enjoy more choices and flexibility when buying electricity. You can benefit from competitive pricing and innovative offers from retailers. With the Open Electricity Market, you have the choice of buying electricity from: SP Group at the regulated tariff (no action is required if you choose this option); or An electricity retailer at a price plan that best meets your needs; or The wholesale electricity market at half-hourly wholesale electricity prices through SP Group. Regardless of who you buy your electricity from, your electricity supply will stay the same. This is because SP Group will continue to operate the national power grid and deliver electricity to everyone. Working with Retailers Our goal is to make processes convenient and efficient for all customers. SP will facilitate customer transfers between retailers and offer retailers one-stop utilities billing and call centre services. As the Market Support Services Licensee, SP continues to provide services such as: Opening of utilities account Meter reading Meter data management Billing services If your Retailer Exits the Market You will be transferred to buy electricity from SP Group as a last resort.  Households and small businesses with an average monthly consumption of less than 4MWh will buy electricity at the regulated tariff rate. Larger businesses with an average monthly consumption of at least 4MWh will buy electricity at the wholesale electricity price. There will be no disruption to your electricity supply. You will continue to receive your electricity supply through the national power grid that is operated by SP Group. Making the Switch to a Retailer Residential Consumers Business Consumers For more information on Open Electricity Market Visit www.openelectricitymarket.com.sg Have a business enquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry, and our qualified professionals will reach out to you. Contact Us The Sunday Times - Open Electricity Market - How to save energy and moneyhttps://www.spgroup.com.sg/dam/jcr:4b271c9a-e89d-4c36-ae95-3f38f985c89c B14 | The Sunday Times | Sunday, September 1, 2019 Me & My Property Before investing in properties, entrepreneur Gerald Tan researches extensively such as viewing listings online. B11 The Energy Market Authority stated earlier this year that consumers who have switched out of buying electricity from SP Power to one of the 12 electricity retailers pay a rate that is about 20 to 30 per cent lower than the regulated tariff. ST FILE PHOTO Open electricity market: How to save energy and money About 34% of household consumers made switch, most on 24-month standard price plan Lorna Tan Invest Editor The nationwide roll-out of the Open Electricity Market (OEM) has been completed so consumers have the power to choose who to buy electricity from and potentially lower their power bills. The roll-out started with a soft launch to households and businesses in Jurong in April last year and ended with the last zone in May, with around 1.6 million accounts or households connected. You would have received a notification package and a booklet on how to switch out of buying electricity from SP Power to one of the 12 retailers. The option to choose from these electricity retailers comes with benefits like competitive pricing and innovative offers such as cash rebates if paying via selected credit cards. About 34 per cent of household consumers have made a switch. The Energy Market Authority (EMA) stated earlier this year that consumers who have switched pay an electricity rate that is about 20 to 30 per cent lower than the regulated tariff. Retailers are offering rates ranging from 17.66 cents/kWh (kilowatt hour ) to 23.01 cents/kWh for their fixed price plans and discounts ranging from 14.5 per cent to 25 per cent off the regulated tariff plans. Most households that switched signed up for 24-month standard price plans. The fixed-price plans have seen a higher take-up than the discount off the regulated tariff plans, the EMA said. Bear in mind that you should buy electricity only from retailers authorised by the EMA. And buying electricity from a retailer does not change the way power is physically supplied to you because SP will continue to operate the national grid. For those who have not switched to an electricity retailer, there is no time pressure as you can change at any time and you can co

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Nov-22 Dec-22 Jan-23 Feb-23 Mar-23 Apr-23 May-23 Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 HDB 1-Room 130 127 125 121 111 127 142 152 147 145 143 146 144 135 126 126 132 150 152 149 140 151 148 139 HDB 2-Room 171 165 166 158 148 166 185 202 190 190 189 190 188 176 164 167 173 199 199 195 183 198 192 183 HDB 3-Room 245 235 233 226 212 242 270 288 271 272 269 274 269 247 236 241 250 292 285 277 264 283 277 266 HDB 4-Room 334 320 318 309 289 326 367 391 371 371 367 374 370 342 321 330 342 398 396 383 360 385 381 363 HDB 5-Room 389 373 369 363 338 381 428 456 437 434 427 437 436 401 367 381 399 463 466 448 416 447 446 427 HDB Executive 476 448 453 443 414 473 528 561 531 536 528 541 530 478 456 474 489 575 568 544 515 546 548 520 Apartment 496 469 450 425 414 465 543 585 546 514 515 537 541 483 430 435 486 578 573 543 500 513 539 523 Terrace 785 752 748 727 686 756 867 902 868 866 859 890 881 804 740 794 821 957 900 872 838 847 885 851 Semi-Detached 1,054 995 997 962 930 1,024 1,182 1,233 1,159 1,134 1,150 1,187 1,174 1,065 1,019 1,038 1,109 1,254 1,224 1,170 1,128 1,126 1,168 1,137 Bungalow 2,182 1,986 2,073 1,938 1,901 2,016 2,303 2,482 2,320 2,219 2,298 2,308 2,358 2,075 2,106 1,951 2,146 2,432 2,360 2,266 2,220 2,121 2,347 2,192

Media Release SP Group Boosts Electric Mobility Capabilities via Investment in The Mobility House Singapore/Munich/Zurich, 3 September 2020 – SP Group (SP) today announced a strategic investment in The Mobility House AG (TMH) to explore smart charging1 (V1G) and vehicle-to-grid2 (V2G) feasibility in Singapore. SP will leverage TMH’s expertise and technology in Europe and the United States to boost Singapore’s electric mobility capabilities, enabling its energy system to integrate more renewable energy and ultimately mitigate climate change. Operating from Munich, Zurich and Belmont (California), TMH is a technology company that provides a non-proprietary software for integrating vehicle batteries into power grids using intelligent charging and storage solutions. The collaboration with SP, a leading energy utilities group in the Asia Pacific, expands TMH’s reach into Asia. Together, SP and TMH aim to accelerate the goal of a zero-emission future on a global scale and realise the commercial integration of electric vehicles into the energy market. SP Group Chief Executive Officer, Stanley Huang, said, “SP Group has built deep capabilities in operating Singapore’s national grid and upholding its world-class electricity network reliability. We have expanded the breadth of our experience to electric mobility and are rolling out a nationwide electric vehicle charging network in Singapore. Our investment in The Mobility House advances our goal to pioneer sustainable energy solutions in transportation, enabling a low-carbon future for customers.” With its hardware-agnostic Charging and Energy Management system, ChargePilot, TMH created the basis for a uni- and bi-directional integration of electric vehicles into the power grid. The system not only manages the grid-optimised charging process of vehicles but has also been marketing over 3,000 stationary vehicle batteries commercially in various energy markets since 2016, while always considering cycling costs and battery aging. ChargePilot has also been successfully implemented in several hundred projects in Europe and the USA and was recently also supported by the European Investment Bank as a relevant technology. The collaboration between SP and TMH will add value to existing partnerships with international car manufacturers, paving the way for a zero-emission future. “V2G is the basis for the energy world of the future – and thanks to our intelligent software, our partners will be able to access it and make use of all the opportunities it holds. With SP on board, it gives me great pleasure to see all those years of hard work at The Mobility House pay off and that we will now be able to cover a global market”, said Thomas Raffeiner, CEO and founder of The Mobility House. In Singapore, the phasing-out of Internal Combustion Engine vehicles by 2040 will accelerate the adoption of electric vehicles (EVs) and the rollout of more EV charging points. With the Singapore government’s target to increase solar penetration to reach 2GWp by 20303 , integrating V2G technology into the national grid can be the key to managing the intermittency of renewables while maintaining grid stability and reliability. Similarly, the ambitious climate target of the EU achieving climate neutrality by 2050 and the Paris Agreement’s goal of keeping the increase in global average temperature to 1.5°C above preindustrial levels can be achieved by focusing on renewable energy sources and integrating EVs into the grid. This investment therefore not only brings Singapore a step closer towards lowering the national carbon footprint but will subsequently bring great benefits to a cleaner energy future worldwide. -Ends- About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.5 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG. About The Mobility House The goal of The Mobility House is to shape an emission-free energy and mobility future. We integrate vehicle batteries into the power grid using intelligent charging and energy solutions. This way, we promote the development of renewable energies, stabilise the power grid, and make electric mobility more affordable. The technology company was founded in 2009 and operates globally from its sites in Munich, Zurich and Belmont (CA). We support our private and business customers on their way to electromobility through the planning and building process as well as the operation of an individual charging infrastructure. As a neutral supplier, we work together with many partners such as charging infrastructure manufacturers, installation companies, back-end system operators, energy suppliers and automobile manufacturers. Our intelligent Charging and Energy Management system ChargePilot enables our customers and partners to integrate electric vehicles into the grid in a way that is both grid-optimised and future-proof. For more information visit mobilityhouse.com.

B4 HOME | THE STRAITS TIMES | FRIDAY, JUNE 7, 2019 | Trash becomes energy at Gardens by the Bay Garden trials system created by SP Group that turns waste into heat, material for soil treatment Shabana Begum Visitors to nature parks overseas could be reminded to take their trash with them – but at Gardens by the Bay, leaving behind plastic waste, especially bottles and bags, may actually help the environment. The popular tourist destination, which has received more than 50 million visitors since it opened in 2012, has adopted technology that converts trash into energy as well as a carbon-based product that may enhance plant growth. Energy provider SP Group has created a 6m-long enclosed system that converts food waste, plastic and general waste into thermal energy at 650 deg C. This energy is used to heat a large water tank for use by food and beverage (F&B) outlets at Gardens by the Bay. As a by-product of the chemical reaction, 5 per cent of the waste’s volume becomes biochar – carbonbased chips that resemble charcoal and can be used to treat soil. Gardens will research biochar’s effects on plant growth and health. As the waste is not incinerated and some carbon is locked in the biochar, Gardens by the Bay’s carbon footprint is reduced by up to 20 per cent. SP and Gardens, with the support of Singapore investment company Temasek, signed an agreement yesterday at the CleanEnviro Summit Singapore (CESS) Catalyst 2019 to start a two-year trial of the system. The signing was witnessed by Minister for the Environment and Water Resources Masagos Zulkifli. The summit involved discussions on how technology and innovation can be used to create a circular economy where waste is minimised. SP’s system, which began operating last month and will run as a pilot project until May 2021, will help to reduce Singapore’s reliance on the Pulau Semakau landfill, which is expected to be filled by 2035. All of the chemical reactions and equipment are contained in a compact system into which food waste, plastic, cardboard and wood chips are loaded.A small amount of piped town gas is needed to start the chemical reaction, known as gasification. As the reaction generates heat, the waste is converted into synthetic gas, or syngas, containing primarily carbon monoxide and hydrogen. The syngas then undergoes combustion to produce thermal energy. The self-sustaining process takes between 10 and 15 minutes. The thermal energy heats a 2,000-litre water tank used by F&B outlets for consumption and washing. Previously, Gardens by the Bay heated the water with electricity. Mr Thomas Seow, Gardens by the Bay’s senior director of research and horticulture, said: “The Gardens is an ideal location for the pilot Mr Dex Ng, assistant director for conservation and environmental sustainability at Gardens by the Bay, demonstrating the disposal of trash into the gasification system. The system, created by SP Group, began operating last month and will run as a pilot project till May 2021. It will help to reduce Singapore’s reliance on the Pulau Semakau landfill, which is expected to be filled by 2035. ST PHOTO: SHINTARO TAY Making good use of waste SP Group's system converts waste collected from Gardens by the Bay into heat and a solid by-product containing carbon. A worker from Gardens by the Bay wheeling a bag of waste to a compact gasification system housed in a 20-foot container. 1 Waste is loaded into the gasification chamber through a hatch. Gasification chamber GASIFICATION PROCESS because it has a (variety) of waste that can be tested through the gasification system to find outcomes and data. Hot water and biochar can be used here and need not be transferred out of the Gardens.” This is not the first time that gasification has been used here. Earlier this week, Nanyang Technological University launched a bigger gasification system to treat solid waste generated on campus. “We think the system can be deployed in places such as hotels and hospitals, where there is waste and a significant need for hot water for sanitation,” said Mr Jimmy Khoo, SP’s chief executive for Singapore 2 3 The syngas is channelled into the combustion chamber, where the syngas is burned to generate thermal energy. 4 At up to 650 deg C, the waste is converted into syngas, which largely consists of hydrogen and carbon monoxide. Heat is released at the same time, helping to sustain the gasification process. Combustion chamber district cooling. In the trial, SP’s system will run for eight hours a day, converting about 300kg of waste. Between four and five tonnes of waste are collected at Gardens by the Bay every day. The project is part of the National Environment Agency’s regulatory The thermal energy is then extracted through a series of heat exchangers and it is used to heat up potable water in an external water tank for use in a foodcourt. 5 WATER TANK The by-product of the waste is called biochar, which can be used as a soil amendment to enhance plant growth. Source: SP GROUP ST PHOTOS: SHINTARO TAY ST GRAPHICS: BILLY KER sandbox initiative, which was announced at CESS last year. Another project approved for the initiative was a digital platform, developed by Alpha Biofuels, for logistics firms to collect and recycle used cooking oil from F&B outlets. nshab@sph.com.sg IDEAL TEST BED The Gardens is an ideal location for the pilot because it has a (variety) of waste that can be tested through the gasification system to find outcomes and data. Hot water and biochar can be used here and need not be transferred out of the Gardens. ’’ MR THOMAS SEOW, Gardens by the Bay’s senior director of research and horticulture, on Gardens’ suitability for the zero-waste pilot project. HOW IT CAN BE USED We think the system can be deployed in places such as hotels and hospitals, where there is waste and a significant need for hot water for sanitation. ’’ MR JIMMY KHOO, SP’s chief executive for Singapore district cooling, on potential uses for the compact gasification system. Source: The Straits Times © Singapore Press Holdings Limited. Permission required for reproduction.

16 Berita Harian | Isnin, 8 Jun 2020 Berita SETEMPAT �IRMA KAMARUDIN irmak@sph.com.sg APABILA menerima aduan mengenai kebocoran gas di rumah atau bau gas di luar, Encik Muhammad Fitri Johari ialah orang yang akan turun padang untuk memeriksa keadaan dan melakukan kerja pembaikan, jika perlu. Namun, disebabkan tugasnya memerlukan beliau berada di tempat awam, ia biasanya menarik perhatian orang awam yang akan memerhatikan apa yang beliau lakukan dan bertanyakan soalan. Keadaan sedemikian membimbangkan Encik Fitri, seorang teknisyen bahagian respons kecemasan dan penyenggaraan pengatur di SP Group, terutamanya ketika pandemik Covid-19 ini. Dalam usaha melindungi dirinya, Encik Fitri dan rakan sepasukannya menggunakan pelitup muka pada setiap masa dan mengamalkan jarak selamat. “Apabila kami pergi ke rumah orang, biasanya mereka mahu melihat apakah masalahnya. Jadi, kami perlu memberitahu mereka supaya tunggu sebentar sementara kami melaksanakan tugas. “Apabila saya dah jumpa punca masalahnya, saya akan tunjuk dan jelaskan kepada mereka dan kemudian minta mereka berdiri jauh sementara saya meneruskan kerja. “Sebelum pandemik Covid-19, biasanya saya boleh lakukan kerja sambil menjelaskan keadaan kepada mereka,” kata beliau. Sebagai teknisyen, Encik Fitri, 32 tahun, perlu bersiap sedia 24/7 untuk memberi respons kepada kes kecemasan seperti tidak ada bekalan gas, masalah berkaitan kebocoran gas dan tekanan gas yang lemah. Menurutnya, terdapat beberapa cabaran lain yang perlu beliau hadapi dalam menjalankan tugas semasa pandemik ini, termasuk perlu menahan rasa panas ketika mengenakan pakaian perlindungan, topi keselamatan dan pelitup muka semasa bekerja. Semasa Ramadan lalu, beliau juga kadangkala menghadapi cabaran bersahur dan berbuka puasa dek waktu syif dan juga keperluan bersiap sedia 24/7. Malah, dalam kerjayanya selama hampir sembilan tahun bersama SP Group, Encik Fitri pernah bekerja sekitar empat atau lima kali pada Hari Raya. Mengimbas antara kenangan bekerja semasa Hari Raya yang tidak dapat dilupakan, Encik Fitri berkata beliau pernah pergi ke rumah seorang wanita yang sedang masak pada malam Raya. Namun, wanita itu tidak dapat terus memasak kerana pembakar gasnya bocor dan beliau tidak boleh membeli yang baru disebabkan sudah lewat malam. Encik Fitri cuba memperbaiki masalah itu tetapi tidak dapat melakukannya dan terpaksa mengasingkan pembakar gas itu demi keselamatan wanita berkenaan dan keluarganya. Beliau kemudian kembali ke rumah itu keesokannya untuk menyelesaikan masalah tersebut. “Apabila saya kembali ke rumahnya, saya lihat wanita itu dah improvise iaitu mengambil langkah lain bersesuaian dengan keadaan dengan menggunakan dapur arang untuk memasak! Pelitup dan jarak selamat jadi ‘pelindung’ Teknisyen SP Group cerita pengalaman apabila perlu jelaskan pada pelanggan ketika jalankan tugas CEKAL HADAPI CABARAN: Sebagai teknisyen di SP Group, Encik Fitri, perlu bersiap sedia 24/7 untuk memberi respons kepada kes kecemasan berkaitan masalah bekalan gas dan perlu berdepan orang ramai. Dalam usaha melindungi dirinya, beliau dan rakan sepasukannya menggunakan pelitup muka pada setiap masa dan mengamalkan jarak selamat. Bersama beliau ialah rakannya, Encik Hussain Suhri. – Foto SP Group “Saya cuba jelaskan keadaan kepada keluarga wanita itu malam sebelumnya dan mereka bersetuju kami harus tunggu sehingga esok untuk perbaiki masalah. “Wanita itu juga mahu bungkuskan rendang untuk saya,” ujarnya. Encik Fitri berkata beliau rasa puas hati apabila dapat membantu pelanggan menyelesaikan masalah yang dihadapi. “Kebanyakan pelanggan, apabila mereka dengar mengenai kebocoran gas, mereka akan berasa takut dan khuatir kerana mereka tak dapat melihat gas itu dan hanya boleh bau saja. “Selepas pembaikan dibuat, saya selalu beri jaminan kepada mereka bahawa adalah selamat untuk mereka gunakan gas dan mereka boleh teruskan kehidupan seperti biasa. Itulah perkara yang paling memuaskan hati saya,” kata beliau. “ Apabila kami pergi ke rumah orang, biasanya mereka mahu melihat apakah masalahnya. Jadi, kami perlu memberitahu mereka supaya tunggu sebentar sementara kami melaksanakan tugas. Apabila saya dah jumpa punca masalahnya, saya akan tunjuk dan jelaskan kepada mereka dan kemudian minta mereka berdiri jauh sementara saya meneruskan kerja.” – Encik Muhammad Fitri Johari, teknisyen bahagian respons kecemasan dan penyenggaraan pengatur di SP Group, yang perlu menggunakan pelitup muka pada setiap masa dan mengamalkan jarak selamat bagi melindungi diri mereka. Source: Berita Harian © Singapore Press Holdings Limited. Permission required for reproduction Article Summary Whenever he is activated to attend to a suspected gas leak, Gas Operations Technician Muhammad Fitri Johari will go onsite to do a check, and carry out repair works if necessary. With the COVID-19 situation, he has to take extra precaution, such as wear a mask at all times, and maintaining social distancing with the public. Having been with SP Group for about nine years, Fitri’s job satisfaction comes from helping customers solve problems and keeping them safe,

KENALI telah me sistem p universit 6 Berita Berita Harian, Local 06, 4 Mar 2016 SISTEM RANGKAIAN PENDINGINAN DAERAH BAWAH TANAH Beberapa bangunan di Marina Bay dapat jimat tenaga lebih 40% SISTEM PENDINGINAN BAWAH TANAH: Encik Wong (dua dari kiri) meninjau sistem rangkaian pendinginan daerah bawah tanah Singapore District Cooling (SDC) yang berupaya membantu bangunan di kawasan kewangan Marina Bay menjimatkan tenaga. – Foto SINGAPORE POWER BEBERAPA bangunan utama di kawasan kewangan Marina Bay kini dapat menjimatkan tenaga sebanyak lebih 40 peratus dengan sistem rangkaian pendinginan daerah bawah tanah. Menteri Pembangunan Negara, Encik Lawrence Wong, merasmikan operasi loji sistem Singapore District Cooling (SDC) – sebuah anak syarikat di bawah Singapore Power (SP) – yang baru selesai projek pengembangannya semalam. Pendinginan daerah melibatkan proses penghasilan air sejuk yang disalurkan kepada bangunan di daerah itu, yang antara lain bagi sistem hawa dingin di bangunan-bangunan di situ. Selain berupaya menjimatkan tenaga, sistem bawah tanah dengan rangkaian paip sepanjang lima kilometer itu juga boleh membantu bangunan di kawasan tersebut mengatasi cabaran ruang mereka dan menjimatkan kos kerana kini mereka tidak perlu memasang alat pendingin atau menara pendingin di bumbung bangunan sendiri. Ketua Pegawai Eksekutif (CEO) Penguasa Pembangunan Semula Bandar (URA), Encik Ng Lang, menyifatkan usaha membangunkan rangkaian pendinginan daerah bagi kawasan Marina Bay itu sebagai idea berani yang memakan masa bertahun-tahun untuk menjadi kenyataan. Sebagai contoh, projek itu melibatkan kawasan lantai kasar (GFA) kira-kira 1.25 juta meter persegi di Marina Bay yang ditetapkan sebagai zon rintis bagi projek Sistem Pendinginan Daerah itu. Pemaju di One Raffles Quay dan Marina Bay Sands membina ruang bagi loji pendinginan daerah itu sebagai sebahagian syarat tender tanah pemerintah. Hasilnya, dua loji – satu di besmen One Raffles Quay dan satu lagi di besmen Bayfront Avenue di Marina Bay Sands – disepadukan sementara loji yang ketiga terletak di One Marina Boulevard. “Hari ini kita meraih manfaatnya hasil perancangan awal dan reka bentuk yang difikirkan dengan teliti, serta usaha mencipta lebih ruang dan menjimat kos bagi mengurangkan pengeluaran karbon,” kata Encik Ng. Dalam pada itu, SDC turut mengumumkan semalam bahawa Marina One di Marina South telah menandatangani perjanjian dengan pihaknya. Ini bermakna SDC kini menawarkan khidmat kepada 12 pelanggan secara keseluruhan. KEP versiti masa se Pelb pelajar univers Lant versiti mengam 2016 b hupun jar dari Men 2016, E but jug sampin layu/Isl jian di Jom si iaitu NUS show y didikan hal pen univers Aca Politek NUS. NUS NUS! 2 hingga Fakulti (NUS). Source: Berita Harian © Singapore Press Holdings Limited. Permission required for reproduction.

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The digital board provides real-time figures of a block’s aggregated water and electricity consumption and the resulting carbon emissions generated over the previous 24 hours. PHOTO: TAMPINES TOWN COUNCIL/FACEBOOK ‘Eco boards’ to track utilities usage at five Tampines HDB blocks Rei Kurohi Residents from about 633 households staying in five Housing Board blocks in Tampines can now track their blocks’ utilities usage at “eco boards” installed at their lift lobbies under a pilot programme. The digital boards provide real-time figures of the block’s aggregated water and electricity consumption and the resulting carbon emissions generated over the previous 24 hours. They also offer residents tips on lowering their utilities consumption and will let them take part in energy-saving challenges through competitions with other blocks. Speaking at the launch event yesterday morning at Block 878A in Tampines Avenue 8, Minister for Social and Family Development Masagos Zulkifli said the eco boards are part of the Tampines Town Council’s effort to make the estate Singapore’s first “eco town”. Mr Masagos, who is the MP for the Tampines West ward of Tampines GRC, noted that Singapore is aiming to reduce the amount of water used by households to 130 litres per person daily by 2030, down from the current amount of about 140 litres daily. “To get there, there are a lot of things that need to be done. First, we need to get information to our residents for them to know how they compare with others in terms of usage and what they can do to reduce their water usage over time.” Three other Tampines GRC MPs – Ms Cheng Li Hui, Mr Desmond Choo and Mr Baey Yam Keng – also attended the launch. More eco boards will be installed at five other blocks in Tampines over the next two months under the pilot, which will last about six months. The programme is the result of a partnership between Tampines Town Council and utilities provider SP Group, which designed and developed the boards. Mr Chang Sau Sheong, chief executive of energy tech company SP Digital under SP Group, said during the launch that the boards will complement the SP Utilities app, which was rolled out in 2015 to let consumers track their individual consumption. On top of its main aim to change residents’ behaviour and nudge them to reduce their consumption, the boards will also help the town council and municipal operators improve estate management efficiency by enabling them to monitor utilities used for common areas. This will allow them to pick up any anomalies and react quickly, Mr Chang said. “Today, what they have is end of the month (figures). This is often too late, say, if there’s a leakage in the water supply or some issues with the electricity usage.” rei@sph.com.sg

新 能 源 手 机 应 用 让 用 户 监 测 能 源 用 量 公 众 未 来 可 通 过 手 机 应 用 追 踪 能 源 使 用 量 , 从 而 减 少 碳 足 迹 。 新 能 源 集 团 昨 天 发 文 告 说 , 从 今 年 12 月 起 , 本 地 160 万 个 住 户 和 企 业 将 可 利 用 新 能 源 “SP Utilities” 手 机 应 用 里 的 “ 碳 足 迹 追 踪 器 ” 功 能 , 追 踪 日 常 生 活 的 能 源 使 用 量 , 培 养 节 能 习 惯 , 减 少 碳 足 迹 。 新 能 源 集 团 总 裁 黄 锦 贤 说 : “ 这 项 新 功 能 将 让 用 户 了 解 他 们 的 行 为 如 何 影 响 环 境 , 从 而 改 变 生 活 习 惯 , 迈 向 可 持 续 的 生 活 方 式 。” 应 用 里 的 模 拟 工 具 , 可 根 据 用 户 的 日 常 活 动 计 算 每 日 的 碳 排 放 量 , 包 括 消 费 习 惯 、 交 通 习 惯 及 能 源 使 用 量 等 。 用 户 也 可 通 过 应 用 游 戏 , 与 家 人 和 朋 友 一 起 竞 赛 , 鼓 励 彼 此 实 现 “ 绿 色 目 标 ”。 不 论 公 众 使 用 的 是 哪 个 供 电 商 或 电 表 类 型 , 只 要 拥 有 “SP Utilities” 账 户 就 可 下 载 应 用 , 使 用 “ 碳 足 迹 追 踪 器 ”。 Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction.