SP Energy HubAnnual ReportReliabilitySustainabilityInnovation SP Unveils Blockchain-Powered Renewable Energy Certificates Marketplace INNOVATION SP Group presented one of the world’s first blockchain powered marketplace platform that will promote the transaction of renewable energy certificates (REC) – tradable certificates of energy generated by renewable sources. The world-wide preview took place in Berlin on 19 April at Event Horizon, a global energy sector blockchain summit. This platform enables companies and individuals to trade RECs in a simple, secure and cost-effective manner. It helps corporates achieve their sustainability goals by ensuring that the electricity they consume comes from renewable sources. The platform will encourage a greater integration of renewable energy sources onto the electricity grid, by enabling “green conscious” homeowners to market their RECs easily and conveniently. — 27 June 2018 TAGS SUSTAINABILITYBLOCKCHAININNOVATION YOU MIGHT BE INTERESTED TO READ SP partners Pyxis to launch direct-current fast charging point for electric harbour crafts Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP.

News Release Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Cooling SP Group, supported by Temasek, Tampines Group Representation Constituency (GRC) and the Ministry of Sustainability and the Environment (MSE), will install and operate distributed district cooling at seven buildings in Tampines Central by 2025   Singapore, 18 April 2022 – Tampines will be Singapore’s first town centre to be retrofitted with an interconnected, sustainable cooling solution designed by SP Group. Seven existing buildings across the town centre – Century Square, CPF Tampines Building, Income At Tampines Junction, OCBC Tampines Centre 2, Our Tampines Hub, Tampines Mall and Tampines One, will be retrofitted to plug into this novel distributed district cooling (DDC) network, which is specially engineered for brownfield developments to provide the same cooling comfort while saving energy and lowering carbon emissions at the same time. The network will be completed and operational in the first half of 2025. Signing the supply agreement at Our Tampines Hub earlier today, and becoming the first batch of building owners to join the network were CapitaLand, CPF Board, Frasers Property, NTUC Income, OCBC Bank, and People’s Association. The signing ceremony was witnessed by Mr Masagos Zulkifli, Adviser to Tampines GROs, Minister for Social and Family Development, Second Minister for Health and Minister-in-charge of Muslim Affairs. The event is held in conjunction with the CleanEnviro Summit Singapore and the Singapore International Water Week organised by the National Environment Agency and PUB respectively. Instead of constructing a new centralised cooling plant, a DDC utilises existing in-building chiller plants that have been carefully evaluated. A few injection nodes are then selected based on their existing excess cooling capacity and superior energy efficiency factor. By connecting the injection nodes through a piping network, the rest of the buildings can obtain chilled water for their cooling needs, thereby doing away with the need for their own chiller plants completely. This in turn optimises the installed cooling capacity, ensures chiller systems operate at maximum efficiency, and leads to more benefits including reducing equipment costs and freeing up leasable space. Of the seven buildings in Tampines plugging into the DDC network, Century Square, Our Tampines Hub and Tampines One will serve as injection nodes. In addition, SP has signed a Letter of Intent (LOI) with Ascendas Reit to design, build, own and operate the chiller plant at Telepark. This will ready Telepark to be a potential injection node for the network to serve future demands. All in, this brownfield cooling network will help the town centre reduce its carbon emissions by 1,359 tonnes annually, equivalent to removing 1,236 cars off our roads. It will also achieve energy savings of more than 2,800,000 kilowatt-hour (kWh) annually, which can power more than 905 three-room HDB households for a year. The realisation of this green solution was brought about through a partnership between Tampines GRC, MSE, Temasek and SP Group, with the strong support of building owners. It comes just eight months after a successful feasibility study of brownfield distributed district cooling was published in August 2021, affirming the various parties’ commitment to the nation’s sustainable development. Mr Masagos Zulkifli, Adviser to Tampines GROs, Minister for Social and Family Development, Second Minister for Health and Minister-in-charge of Muslim Affairs said: “The significance of this project should not be overlooked because it illustrates how sustainable solutions can be integrated to transform existing townships. In international forums, pressure to show and prove commitment to adaptation and mitigation for climate change is mounting. This project is therefore crucial to Singapore given that a significant proportion of our building stock today will continue to exist in 2050. The energy and cost savings, as well as reduction in carbon emissions enjoyed by building owners prove that with the right solutions, doing good and doing well are not mutually exclusive and will address our challenge posed by climate change.” “Novel sustainable solutions such as distributed district cooling can help scale practical and sustainable benefits not only for cities, but also for businesses as well as communities around the world. We will continue partnering like-minded organisations and businesses to catalyse breakthrough technologies that mitigate the impact of the climate crisis, and pave the way to a low-carbon future,” said Dr Steve Howard, Chief Sustainability Officer, Temasek. SP’s Group Chief Executive Officer, Mr Stanley Huang, said, “The widespread implementation of low-carbon technologies like distributed district cooling can make a significant contribution towards Singapore’s climate ambitions. We are encouraged by the strong support from building owners for this sustainable cooling solution, which will contribute towards Tampines’ Eco-Town ambitions and will also create a long-term sustainable impact for Singapore’s built environment.” The introduction of a brownfield DDC at Tampines supports the Singapore Green Plan 2030, which is a whole-of-nation movement to advance Singapore’s national agenda on sustainable development. Cooling contributes to Singapore’s annual carbon emissions, as air-conditioning can utilise up to 50 per cent of a building’s energy consumption. With more than 80 per cent of Singapore’s landscape being brownfield, a wider application of such a sustainable cooling solution will contribute towards the energy goals under the Green Plan and Singapore’s climate targets of reaching net zero by or around mid-century. In addition to the energy savings and reduction in carbon emissions, the DDC network will provide building owners combined life-cycle economic benefits of up to $50.8 million over 30 years. Through interconnection across the various buildings, the DDC will also reduce the current unutilised cooling capacity by up to 42 per cent, freeing up chiller plant gross floor area (GFA) that can be converted to commercial and lifestyle spaces. - Ends - Quotes from Building Owners Quote from CapitaLand Investment1 “As a global sustainability leader consistently recognised as one of the most sustainable corporations in the world, CapitaLand has played an active role in greening the built environment to reduce our carbon footprint. Sustainability is integrated into everything we do, from investment to property design, development and operations. CapitaLand has adopted district cooling for nine of our properties in Singapore and China. As one of the pioneers to join Singapore’s first brownfield distributed district cooling network, we look forward to further reducing energy consumption and carbon emissions at our properties in line with CapitaLand’s 2030 Sustainability Master Plan to increase our sustainability efforts globally. We are also intensifying our global search for innovations through our CapitaLand Sustainability X Challenge and stepping up our adoption of sustainable finance, among others. As we grow our business, we remain committed to creating a positive impact to the environmental and social well-being of the communities.” Ms Lynette Leong, Chief Sustainability Officer, CapitaLand Investment Quote from CPF Board “At CPF, it’s ingrained in our culture to take a long view to build a strong foundation for citizens’ retirement needs. It is our collective responsibility to tread lightly on this planet and do our part for long-term sustainability. This Distributed District Cooling system could not have been more timely. It will reduce our carbon emissions by about 6% over 30 years." Mr Augustin Lee, Chief Executive Officer, CPF Board Quote from Frasers Property “As we move towards being a net-zero carbon corporation by 2050, sustainability is a key business priority for Frasers Property. Being one of the leading suburban mall owners in Singapore, we have a responsibility to build a sustainable environment as buildings are large emitter of carbon. The Tampines DDC project is a ground-breaking initiative which holds significant potential and positive impact for Singapore, and is one of our strategic partnerships with like-minded corporations to support and ensure a sustainable built environment. We are glad to be able to contribute to this project with Tampines One and Century Square serving as two out of the three injection nodes to produce and supply chilled water to the precinct, and look forward to seeing the township reap the benefits of this plan. In time, we hope that the success of this DDC network will attract the participation of other building owners and industry players, to contribute to the ever-important goal of promoting sustainable living and achieving a greener future for all.” Mr Low Chee Wah, Chief Executive Officer, Frasers Property Retail Quote from NTUC Income As a well-known landmark building at Tampines Central, it is only apt for Income at Tampines Junction to be amongst the first batch of buildings to join the distributed district cooling network. We look forward to doing our part in Singapore’s efforts towards climate change initiatives while reaping the benefits of energy savings and lower carbon emissions.” Mr Teo Yung Fung, Chief Investment Officer, Mercatus Co-operative Limited (on behalf of NTUC Income) Quote from OCBC Bank “Embedding responsible and sustainable business practices into everything we do is integral to OCBC’s purpose. Climate change and its effects have made sustainability a fundamental business driver and an agenda for collective action. We are pleased to be partnering like-minded organisations such as SP Group and our neighbouring building owners on this initiative that seeks to reduce energy consumption and our carbon footprint.” Mr Lim Khiang Tong, Group Chief Operating Officer, OCBC Bank Quote from People’s Association “Our Tampines Hub is a Green Mark Platinum certified building. Since the planning and development of Our Tampines Hub, People’s Association has paid special attention and incorporated various sustainable and eco-friendly elements throughout the entire building. These include but is not limited to harnessing solar energy to generate power and electricity, an on-site wastes treatment machine to convert food wastes to non-potable water, liquid plant nutrients and organic fertilisers and installation of Ethylene Tetrafluoroethylene (ETFE) roofs to lower temperature in the building. The largest number of Electric Vehicle (EV) charging stations was also launched in 2018 in Our Tampines Hub to encourage EV adoption. As one of the major injection nodes for the Distribution District Cooling in Tampines Central, the participation by Our Tampines Hub will achieve reduction in both electricity consumption and carbon footprint which are part of People’s Association effort towards Singapore’s agenda on sustainable development.” Mr Lim Hock Yu, Chief Executive Director, People’s Association About Temasek Temasek is an investment company with a net portfolio value of S$381 billion as at 31 March 2021. Our Temasek Charter defines our three roles as an Investor, Institution and Steward, and shapes our ethos to do well, do right, and do good. As a provider of catalytic capital, we seek to enable solutions to key global challenges. We deploy financial capital to stimulate innovation and growth; develop human capital to uplift capabilities and enhance potential; enable natural capital and foster sustainable solutions for the climate and a better living environment; and seed social capital to transform lives for a more inclusive and resilient world. Sustainability is at the core of all that we do. We actively seek sustainable solutions to address present and future challenges, as we capture investible opportunities to bring about a sustainable future for all. Temasek has had overall corporate credit ratings of Aaa/AAA by rating agencies Moody’s Investors Service and S&P Global Ratings respectively, since our inaugural credit ratings in 2004. Headquartered in Singapore, we have 13 offices in 9 countries around the world: Beijing, Hanoi, Mumbai, Shanghai, Shenzhen and Singapore in Asia; and London, Brussels, New York, San Francisco, Washington DC, Mexico City, and Sao Paulo outside Asia. For more information on Temasek, please visit www.temasek.com.sg For Temasek Review 2021, please visit www.temasekreview.com.sg About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore, China and Vietnam. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.

30 Jun 2015 For Immediate Release MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 JULY TO 30 SEPTEMBER 2015 1. For the period from 1 Jul to 30 Sep 2015 (i.e. 3Q 2015), electricity tariffs will increase by an average of 1.54 cents per kWh or 7.5% from the previous quarter, 2Q 2015. This is due to a 15.1% increase in the cost of natural gas for electricity generation from 2Q 2015. The electricity tariff for households will be revised to 22.41 cents per kWh for 3Q 2015 (refer to chart below for the tariffs in the preceding four quarters). The average monthly electricity bill for families living in four-room HDB flats will increase by $6.01 (see Appendix 3 for the average increase for different household types). 2. SP Services reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs given in Appendix 1 have been approved by the EMA. _______________________________________________________________________________________________________ Issued by: SP Services Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No : 199504470N www.spservices.com.sg 1 Appendix 1 ELECTRICITY TARIFFS FROM 1 JUL 2015 2 Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: a) Energy cost (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of power generation. b) Network cost (paid to SP PowerAssets): This fee is reviewed annually. c) Market Support Services Fee (paid to SP Services): This fee is reviewed annually. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. 3Q 2015 TARIFF Energy Costs 16.93¢/kWh Increased by 1.54 ¢/kWh Generation Companies Network Costs 5.26¢/kWh MSS Fee 0.17¢/kWh Market Admin & PSO Fee 0.05¢/kWh No Change No Change No Change SP PowerAssets SP Services Power System Operator & Energy Market Company 3 Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF WEF 1 JULY 2015) 4

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Searchhttps://www.spgroup.com.sg/search?tag=future-ready Search -20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2024/-20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdf SP Group receives NTUC’s top award for employers, for advancing future-ready skills and career pathwayshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-receives-NTUC-s-top-award-for-employers--for-advancing-future-ready-skills-and-career-pathways Media Release SP Group receives NTUC’s top award for employers, for advancing future-ready skills and career pathways Singapore, 3 May 2024 – At this year’s May Day Awards, SP Group (SP) is receiving the highest award for employers – the Plaque of Commendation (Star) – conferred by the National Trades Union Congress (NTUC). This recognition is underpinned by SP’s long-standing partnership with the Union of Power and Gas Employees (UPAGE) in advancing continuous skills upgrading and career pathways for SP’s 3,700 employees, sustainable wage growth and age-friendly work environments. Several notable initiatives have been introduced over the years. In 2018, SP launched Project FUSION, which stands for Future Skills in Everyone, with a structured career and development road map to enhance employability of staff. This has resulted in workers undergoing continuous training and upskilling in readiness for evolving industry needs, and benefitting from job transformation. Since then, SP has invested $52 million in its employees’ training and development, with 1.1 million training hours clocked. Technical officers Goh Yap Meng and Muhammad Shamil bin Abu Bakar are among SP’s employees who have undergone further education and training to be equipped for career progression and job transformation. The most recent joint effort between SP and UPAGE is Project Silver+ to pre-emptively address potential challenges faced by mature workers at the workplace. Key solutions implemented include modifications to facilities at work areas, the provision of age-friendly work tools and aids, and programmes that boost wellness and retirement adequacy. In tandem with skills upgrading and systematic job progression, SP regularly reviews and revises its employees’ wages to ensure these remain competitive and in line with Progressive Wage Model guidelines. Working closely with UPAGE, SP started a scheme to uplift the earnings of lower income earners by doubling their annual wage increment as part of efforts to provide meaningful wage growth for lower wage employees.   Receiving SP Group’s award at a ceremony on 10 May 2024, Group Chief Executive Officer Stanley Huang said, “We are honoured to receive this highest award for employers, with strong endorsement from UPAGE. It serves as a testament to our long-standing union-management partnership towards building a workforce well-equipped for the diverse and evolving needs of the industry. Our employees are instrumental in upholding Singapore’s world-class energy network reliability, and advancing SP’s sustainable energy solutions for customers.”     General Secretary of UPAGE Abdul Samad Abdul Wahab echoed the Union’s shared commitment to enhancing employability and welfare of workers. He said, “Our journey with SP Group has resulted in joint initiatives to meet the needs and aspirations of workers across the ranks. These holistic efforts have enabled workers to level up their competencies and perform roles that are valuable for the energy sector today and in the future. Our workers are also assured of competitive wages and having their well-being cared for. - Ends - Searchhttps://www.spgroup.com.sg/search?tag=future-ready Search -20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2024/-20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdf Searchhttps://www.spgroup.com.sg/search?tag=future-ready Search -20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2024/-20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdf Searchhttps://www.spgroup.com.sg/search?tag=future-ready Search -20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2024/-20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdf Searchhttps://www.spgroup.com.sg/search?tag=future-ready Search 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Searchhttps://www.spgroup.com.sg/search?tag=future-ready Search -20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2024/-20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdf Searchhttps://www.spgroup.com.sg/search?tag=future-ready Search -20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2024/-20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdf Searchhttps://www.spgroup.com.sg/search?tag=future-ready Search -20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2024/-20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdf Searchhttps://www.spgroup.com.sg/search?tag=future-ready Search -20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2024/-20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdf SP Group receives NTUC’s top award for employers, for advancing future-ready skills and career pathwayshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-receives-NTUC-s-top-award-for-employers--for-advancing-future-ready-skills-and-career-pathways Media Release SP Group receives NTUC’s top award for employers, for advancing future-ready skills and career pathways Singapore, 3 May 2024 – At this year’s May Day Awards, SP Group (SP) is receiving the highest award for employers – the Plaque of Commendation (Star) – conferred by the National Trades Union Congress (NTUC). This recognition is underpinned by SP’s long-standing partnership with the Union of Power and Gas Employees (UPAGE) in advancing continuous skills upgrading and career pathways for SP’s 3,700 employees, sustainable wage growth and age-friendly work environments. Several notable initiatives have been introduced over the years. In 2018, SP launched Project FUSION, which stands for Future Skills in Everyone, with a structured career and development road map to enhance employability of staff. This has resulted in workers undergoing continuous training and upskilling in readiness for evolving industry needs, and benefitting from job transformation. Since then, SP has invested $52 million in its employees’ training and development, with 1.1 million training hours clocked. Technical officers Goh Yap Meng and Muhammad Shamil bin Abu Bakar are among SP’s employees who have undergone further education and training to be equipped for career progression and job transformation. The most recent joint effort between SP and UPAGE is Project Silver+ to pre-emptively address potential challenges faced by mature workers at the workplace. Key solutions implemented include modifications to facilities at work areas, the provision of age-friendly work tools and aids, and programmes that boost wellness and retirement adequacy. In tandem with skills upgrading and systematic job progression, SP regularly reviews and revises its employees’ wages to ensure these remain competitive and in line with Progressive Wage Model guidelines. Working closely with UPAGE, SP started a scheme to uplift the earnings of lower income earners by doubling their annual wage increment as part of efforts to provide meaningful wage growth for lower wage employees.   Receiving SP Group’s award at a ceremony on 10 May 2024, Group Chief Executive Officer Stanley Huang said, “We are honoured to receive this highest award for employers, with strong endorsement from UPAGE. It serves as a testament to our long-standing union-management partnership towards building a workforce well-equipped for the diverse and evolving needs of the industry. Our employees are instrumental in upholding Singapore’s world-class energy network reliability, and advancing SP’s sustainable energy solutions for customers.”     General Secretary of UPAGE Abdul Samad Abdul Wahab echoed the Union’s shared commitment to enhancing employability and welfare of workers. He said, “Our journey with SP Group has resulted in joint initiatives to meet the needs and aspirations of workers across the ranks. These holistic efforts have enabled workers to level up their competencies and perform roles that are valuable for the energy sector today and in the future. Our workers are also assured of competitive wages and having their well-being cared for. - Ends - Searchhttps://www.spgroup.com.sg/search?tag=future-ready Search -20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2024/-20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdf Searchhttps://www.spgroup.com.sg/search?tag=future-ready Search -20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2024/-20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdf Searchhttps://www.spgroup.com.sg/search?tag=future-ready Search -20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2024/-20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdf Searchhttps://www.spgroup.com.sg/search?tag=future-ready Search 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-20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2024/-20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdf Searchhttps://www.spgroup.com.sg/search?tag=future-ready Search -20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2024/-20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdf Searchhttps://www.spgroup.com.sg/search?tag=future-ready Search -20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2024/-20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdf Searchhttps://www.spgroup.com.sg/search?tag=future-ready Search -20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2024/-20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdf SP Group receives NTUC’s top award for employers, for advancing future-ready skills and career pathwayshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-receives-NTUC-s-top-award-for-employers--for-advancing-future-ready-skills-and-career-pathways Media Release SP Group receives NTUC’s top award for employers, for advancing future-ready skills and career pathways Singapore, 3 May 2024 – At this year’s May Day Awards, SP Group (SP) is receiving the highest award for employers – the Plaque of Commendation (Star) – conferred by the National Trades Union Congress (NTUC). This recognition is underpinned by SP’s long-standing partnership with the Union of Power and Gas Employees (UPAGE) in advancing continuous skills upgrading and career pathways for SP’s 3,700 employees, sustainable wage growth and age-friendly work environments. Several notable initiatives have been introduced over the years. In 2018, SP launched Project FUSION, which stands for Future Skills in Everyone, with a structured career and development road map to enhance employability of staff. This has resulted in workers undergoing continuous training and upskilling in readiness for evolving industry needs, and benefitting from job transformation. Since then, SP has invested $52 million in its employees’ training and development, with 1.1 million training hours clocked. Technical officers Goh Yap Meng and Muhammad Shamil bin Abu Bakar are among SP’s employees who have undergone further education and training to be equipped for career progression and job transformation. The most recent joint effort between SP and UPAGE is Project Silver+ to pre-emptively address potential challenges faced by mature workers at the workplace. Key solutions implemented include modifications to facilities at work areas, the provision of age-friendly work tools and aids, and programmes that boost wellness and retirement adequacy. In tandem with skills upgrading and systematic job progression, SP regularly reviews and revises its employees’ wages to ensure these remain competitive and in line with Progressive Wage Model guidelines. Working closely with UPAGE, SP started a scheme to uplift the earnings of lower income earners by doubling their annual wage increment as part of efforts to provide meaningful wage growth for lower wage employees.   Receiving SP Group’s award at a ceremony on 10 May 2024, Group Chief Executive Officer Stanley Huang said, “We are honoured to receive this highest award for employers, with strong endorsement from UPAGE. It serves as a testament to our long-standing union-management partnership towards building a workforce well-equipped for the diverse and evolving needs of the industry. Our employees are instrumental in upholding Singapore’s world-class energy network reliability, and advancing SP’s sustainable energy solutions for customers.”     General Secretary of UPAGE Abdul Samad Abdul Wahab echoed the Union’s shared commitment to enhancing employability and welfare of workers. He said, “Our journey with SP Group has resulted in joint initiatives to meet the needs and aspirations of workers across the ranks. These holistic efforts have enabled workers to level up their competencies and perform roles that are valuable for the energy sector today and in the future. Our workers are also assured of competitive wages and having their well-being cared for. - Ends - Searchhttps://www.spgroup.com.sg/search?tag=future-ready Search -20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2024/-20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdf Searchhttps://www.spgroup.com.sg/search?tag=future-ready Search -20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2024/-20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdf Searchhttps://www.spgroup.com.sg/search?tag=future-ready Search -20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2024/-20240514--The-Straits-Times---Preparing-a-future-ready-workforce.pdf Searchhttps://www.spgroup.com.sg/search?tag=future-ready Search 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‘Making power accessible’ Singapore Power engineer Dennis Khah combines his passion and desire to make a meaningful contribution A LOVE of mathematics and physics led Mr Dennis Khah to work in one of the most dynamic industries in singapore. As an engineer in singapore Power (sP), he is part of a team that ensures that all households get their electricity and gas supply. “With the increasing focus on developments such as renewable energy and smart grid, singapore’s energy landscape is poised for exciting changes on the horizon,” says the 25-year-old. His choice of a career was seeded as a teenager with a love for robotics, solving problems using mathematics and physics theories and dabbling in electronic circuits. He says: “My passion for power engineering was fuelled when I joined university, as I realised I could apply my interest towards the real challenges of operating singapore’s power network, tackling increasing energy demands and achieving environmental sustainability. Joining sP became a natural choice.” Now, not only is he in an industry which is set to shine even brighter, the graduate from the Nanyang Technological University’s school of Electrical and Electronic Engineering is also benefiting from efforts to groom the next generation of leaders for the power industry. He is part of a select group of bright sparks in sP’s EDGE Programme. It aims to quickly prepare its engineers for leadership by exposing them to the different facets of the organisation, at a high level and on the ground. Currently with the network management division of sP PowerGrid, Mr Khah helps to ensure that people in the northern part of singapore get their electricity. He has been busy on the ground conducting ‘healthchecks’ on cables, detecting low voltage cable faults in the network, carrying out repair works and responding to customer feedback. He says: “sP takes a ground-up approach when it comes to grooming fresh graduates and we are given the challenge of working in key operational areas to gain exposure and practical experience. “I particularly enjoy these attachments, as we get to work with engineers who work round-the-clock to maintain singapore’s electricity network.” Being in the EDGE Programme, he got to attend Workforce skills Qualification (WsQ) workshops to hone his leadership skills, and technical skills in areas like how to detect and locate underground power cables. Working with him are a close-knit team of colleagues and supervisors, some of whom he got to know better via orientation and Outward Bound school programmes organised by their employer. Mr Khah says: “We work with colleagues and mentors who are always happy to share their knowledge and experiences. The trust my bosses have in me, and the camaraderie amongst colleagues have empowered me to perform in my role effectively, which is important for newcomers to an organisation.” He adds: “In sP, there is also a strong emphasis on safety in all that we do. We take My passion in power engineering was fuelled when I joined university, as I realised I could apply my interest towards the real challenges of operating Singapore’s power network, tackling increasing energy demands and achieving environmental sustainability. Joining SP became a natural choice. — Mr Dennis Khah (right), engineer, Singapore Power pride in upholding the highest safety standards and best practices.” What he does on the job is crucial in keeping singapore going, he notes. “In singapore, we tend to take electricity for granted. The light always comes on at the flick of the switch. But being part of sP has helped me understand and better appreciate the tremendous amount of effort by a huge team that goes into making this possible. I liken my job to that of powering the nation. We make power accessible, whenever and wherever it is needed.” – Wong Sher Maine Upping the competitive EDGE Singapore Power started its EDGE (Engineering Development for Graduates) programme in July 2013 to groom its young talents for leadership positions. In their first year of joining the company, EDGE engineers undergo a customised structured training programme, which Photo: WEE tY comprises a series of theory-based lessons, short attachments and on-the-job training so they are quickly exposed to the workings of the company. At the end of the structured training, they will be rotated to critical operational areas such as network development and network management.

B10 THURSDAY, MARCH 20, 2014 THURSDAY, MARCH 20, 2014 B11 A SPECIAL FEATURE BROUGHT TO YOU BY Power sector draws young talents Singapore Power awards scholarships to ITE and polytechnic students eyeing fulfilling careers in the dynamic energy sector KIMBERLEY KOH STUDENTS pursuing electrical or mechanical engineering courses at the Institute of Technical Education (ITE) and polytechnics can now apply for scholarships from Singapore Power if they are keen on careers in the energy sector. It is the first time the leading energy utility company is offering scholarships at the ITE and polytechnic levels, which have been named after the late unionist Mr Nithiah Nandan (see sidebar). The inaugural batch of 21 recipients of the Nithiah Nandan ITE and Polytechnic Scholarships received their Singapore Power study awards from Mr Lim Swee Say (right), Secretary-General of the National Trades Union Congress, during a presentation ceremony on Tuesday afternoon at the Devan Nair Institute of Employment and Employability (e2i). Thirteen recipients are from Singapore Polytechnic and Ngee Ann Polytechnic while the rest are students of ITE College East and ITE College West. The latest scholarships complement those that Singapore Power provides to current undergraduates and students who are about to enrol in universities. These are part of Singapore Power’s efforts to groom talent and develop their expertise in various areas to help the company sustain the reliability of Singapore’s world-class power system. After completing their studies, the scholarship recipients will begin their careers with Singapore Power, where they can look forward to upgrading their skills and knowledge under the company’s range of professional and personal development schemes. Singapore Power also offers the Engineering Development for Graduates (EDGE) programme, which aims to build a pipeline of engineering talents with Professional Engineer Certification. EDGE hires also can look forward to structured training programmes, job attachments, comprehensive training and rotational stints in key operational areas. Details are at www.singaporepower.com.sg Energy is critical to Singapore’s growth and all essential activities of daily life. It takes a dedicated, highly skilled workforce to power the nation. The work we do is central to ensuring reliable, cost-efficient power supply. We work closely with academic institutions, the Union of Power and Gas Employees and the labour movement to nurture diversity of talent and develop expertise for the power sector. The Singapore Power scholarships will be an important component to the suite of learning and development programmes available to SP employees, enabling them to advance and excel throughout their career with us. — MR WONG KIM YIN, GROUP CHIEF EXECUTIVE OFFICER, SINGAPORE POWER The power sector is a good model of how companies, learning institutions and the labour movement effectively build a pipeline of workers who are knowledgeable and committed to their jobs. Workers have a structured career path that rewards good performance and continuous upgrading efforts. I am pleased that the legacy of a highly respected unionist, the late Nithiah Nandan, is honoured through the Singapore Power scholarships. I hope these initiatives will inspire more Singaporeans to pursue a meaningful career in the power sector. — MR LIM SWEE SAY, SECRETARY-GENERAL, NATIONAL TRADES UNION CONGRESS NTUC Secretary-General Mr Lim Swee Say (sixth from left) with Mrs Nithiah Nandan, Singapore Power Group CEO Mr Wong Kim Yin, UPAGE leaders and recipients of the inaugural Nithiah Nandan ITE and Polytechnic scholarships. PHOTO: SINGAPORE POWER WORKERS’ CHAMPION REMEMBERED Singapore Power’s new ITE and Polytechnic scholarships are named after Mr Nithiah Nandan (below), the late union leader who fought for the welfare of workers in the power sector. PHOTO: SPH He was executive secretary of the Union of Power and Gas Employees (UPAGE) and a former Nominated Member of Parliament. He died of cancer in 2007. He believed in hard work and skills upgrading as key to improving the lives of rank-and-file workers. He convinced their employer to sponsor their studies – including those in their 50s – for a National Technical Certificate-3 metal machining certificate. To show his support and solidarity, Mr Nithiah and the UPAGE executive council members pledged not to accept any promotion for six years until every low-wage worker in the company received upgrading and was promoted. His push for continuous learning eventually paid off as the prospects of the low-income employees improved. Paying tribute to Mr Nithiah, Singapore Power described him as a man of integrity, commitment and strong conviction, which are values the company shares, and named the scholarships to honour his memory. WORKING in the dark, driving through peak-hour jams and dealing with people who may take out their frustrations on him — it is all in a day’s work for SP PowerGrid service technician Muhd Shaiffudin Wakiman (left) . Working 24/7 over three rotating shifts, the 35-year-old and his colleagues are the first to arrive at the site of any network incident like power disruptions. Armed with safety gear, tools, voltmeters and other electrical equipment, they work to ensure that the electrical supply is restored as quickly and efficiently as possible. Sometimes, they are literally groping in the dark. Serving with pride Professionalism and dedication are the key qualities of Singapore Power employees, who toil endlessly to ensure the country enjoys an uninterrupted supply of electricity, reports NICHOLAS YONG FOURTEEN years ago, Mr Kane Neo (left) joined Singapore Power, drawn by childhood memories of his home and his uncle. “I remember being fascinated by how electricity is transported to houses, when I looked up at the low voltage overhead cables outside my old kampung house. My uncle was also working in the power industry, and through him, I could see the respect and pride associated with the profession,” he says. He was 28 when he began his Singapore Power career as a member of the network management team responsible for ensuring continuous power supply to households in western Singapore. Mr Neo rose to oversee a crew of more than 20 engineers and technicians, First on the scene Rain or shine, technician Muhd Shaiffudin Wakiman is always hard at work PHOTOS: SINGAPORE POWER Sustaining reliability A diverse and holistic career is powering engineer Kane Neo’s efforts to shape Singapore’s energy landscape Mr Shaiffudin says: “It can get very dark in customers’ houses, even with torchlights. We need to walk carefully to avoid tripping, and also to handle the electrical equipment with extra care.” Starting as an assistant when he first joined the company in 2006, he has advanced in his career thanks to Singapore Power’s Progressive Wage Model that provides a structured pathway for employees to upgrade their skills, move up the career ladder and achieve higher income. Mr Shaiffudin’s “office” is a service van equipped with materials such as cables, fuses and a mobile generator. As the designated driver, he needs to be quick-thinking while on the road. “When we respond to disruptions during peak hours, the traffic conditions can be bad. We try to avoid the busy roads, or look for alternative routes to CUSTOMERS make some 75,000 calls a month to the Integrated Call Centre at Singapore Power, keeping 117 staff based there busy attending to requests for information and complaints. Some of these employees are mentored by the company’s awardwinning service ambassador, Ms Ires Wang (left), a veteran with 14 years of experience. Now a team coach in customer relationship management at SP Services, a subsidiary of Singapore Power, Ms Wang supervises her staff and gives advice on providing service. “Sometimes the issue may be small, but all the customer needs is a listening ear, an outlet for him to give feedback,” she says. The 35-year-old joined Singapore Power after graduating from Ngee AS A senior engineer at SP PowerGrid, a subsidiary of energy utility provider Singapore Power, Mr Jaimes Kolantharaj (left) handles “massive” and “complex” projects, with each typically lasting one to two years. The 32-year-old is currently working on the installation of circuits at a power transmission substation in Upper Jurong. The cables are for an upcoming power plant that supports the Tuaspring seawater desalination plant, the largest in Singapore. Attached to the Network Development division, Mr Jaimes ensures that each project meets the required specifications, is within budget and is delivered on time. He oversees the entire process from installation to testing to going live. whose tasks were to maintain and test cables and equipment. More than a decade later, he became the Head of Section in charge of the team looking after northern Singapore. The 42-year-old holds a bachelor’s degree with second class honours in electrical and electronics engineering from the University of Aberdeen in Britain. He is also a registered Professional Engineer under the Professional Engineers Board Singapore. Overseas stint In his eighth year with the company, Mr Neo was seconded for two years to Jemena, Singapore Power’s subsidiary in Australia, which builds, owns and maintains electricity, gas and water assets. get to our destination. It helps to know the roads in Singapore well,” he says. When it rains, their skills are tested and true teamwork surfaces. “Rain will affect our visibility, and we also have to make sure the electrical equipment doesn’t get wet. So while we wear our raincoats, sometimes one of us will hold the umbrella to shelter the other guy who does the work. And when there is lightning or heavy rain, we need to stop work as a safety precaution,” he says. Mr Shaiffudin also repairs and maintains network equipment, and assists engineers on site at substations and transformers during wider outages. He also communicates with the public during disruptions to allay their concerns. It is perhaps this last role — of reassuring frustrated customers — that is perhaps the most challenging part of his job. Mr Shaiffudin cites an incident when he was called to attend to a house without power, where the lights had shut down due to a network fault. He Customers matter most Passion, patience and perseverance make up call centre team coach Ires Wang’s award- winning ways Ann Polytechnic with an engineering diploma. Passion for her job is key to her career longevity. She says: “I have always wanted a career in customer service. When I am able to meet my customers’ needs, or win over an angry customer, it makes my day. The best and most satisfying part of my job is to receive customers’ appreciation through e-mail or letters.” Service DNA She recalls attending to a customer some years ago on the eve of Chinese New Year. The customer had closed his utilities account and asked for his deposit to be refunded urgently as he was leaving Singapore. “I had to handle the case till past office hours,” she says. “I also came back to the office on the second day Powering the future Engineer Jaimes Kolantharaj works behind the scenes to enhance the power infrastructure It is a role that requires Mr Jaimes to deal with various stakeholders. Externally, he meets with representatives from government agencies such as the Land Transport Authority to discuss land use issues, or National Parks Board to ensure the minimal impact of construction on greenery. Internally, he and his colleagues from the Planning and Strategy Division chart the roadmap for Singapore’s future electricity infrastructure. International experience Armed with professional experience from working in India, Qatar and Dubai, he joined the company in 2011, drawn by its reputation as one with the world’s shortest and least power disruptions. “Even in developed nations and advanced economies, power outages can be common. In Singapore, the power network is one of the most reliable and efficient,” says Mr Jaimes, who holds a Master in Power Engineering from the He was responsible for electrical networks in north and south-east Melbourne and led a team in charge of substations, underground protection facilities and high voltage test laboratories. He says: “I met stakeholders like customers and unions to communicate the project and understand their interests. I worked with people of diverse cultures and backgrounds and expanded my professional network.” When he came back to Singapore, he returned to network management and assumed a leadership position. He says: “I oversaw projects to enhance the reliability of our system, and provide a higher level of service delivery to our customers and stakeholders, such as cable diversion works for the construction of the Downtown Line rail network. “A lot of the work we do goes on behind the scenes, like monitoring our network, and testing and maintaining our equipment. What the public see is road digging works we carry out for cable says: “To repair it, we needed to shut down the neighbour’s supply, due to the network configuration. The neighbour was naturally unhappy and we had to explain the situation to him.” Fewest outages Singapore consumers enjoy the world’s fewest and shortest power failures. When an interruption does occur, it could be due to numerous reasons such as customers’ faulty appliances and electric switchboards. But this often cuts no ice with customers concerned over food in their refrigerators going bad, and people frustrated with having to take the stairs when the lift is out of order. Progress on getting the job done can be hampered by countless enquiries. Mr Shaiffudin says: “Customers are always asking what’s going on. They want immediate updates on what caused the fault and when it will be fixed. We help them understand that our priority is to restore power safely, as of Chinese New Year to follow up. In the end we managed to deliver the cheque to him on time.” Ms Wang’s commitment and professionalism netted her the Gold Award in the 2006 Excellence Service Awards, which are annual accolades given out to high performers in various industries. Employees like Ms Wang have contributed to the power company’s strong service DNA. In 2012, SP Services was honoured as a finalist at the Singapore Service Excellence Medallion Awards for its customerfocused culture. The company’s one-stop service for all utilities led customers to rate it ahead of utility providers in Hong Kong, Japan and Australia. Frontline customer service is challenging, and having to do this without eye contact ups the ante. Says Ms Wang: “Dealing with customers over the phone is both a science and an art. The words that we say, our tone — all these have to be done the right way to avoid Nanyang Technological University. Mr Jaimes is also attracted by Singapore Power’s stellar track record in professional staff development. He says: “The company puts a lot of emphasis on training the employee; they feel that you should be trained well before you are immersed into the job. We also have all the modern facilities, and as a power engineer, it’s a dream to work with such sophisticated and high-end equipment.” In just two years, he has participated in major efforts to upgrade and expand the power network to meet growing demand and ensure continued and sustained reliability. Recently, Mr Jaimes oversaw the installation of high voltage cables from Jurong Pier to Upper Jurong, and from Upper Jurong to Tuas. These projects will help to strengthen the power network in western Singapore, he says. “The length of the Upper Jurong-Tuas circuit is about 9.5km long. Part of it was laid via the Tuas sea tunnel,” he says. “Typical cables are jointed, but the one installed in the undersea tunnel replacement.” So education is key to fostering public understanding, he adds. “We have to explain to customers that the projects we undertake now and our investments in infrastructure are necessary for the continued sustained reliability of our power network into the future.” Mr Neo’s diverse work experiences and unrelenting passion for the industry make him an authority on power engineering. He is now a deputy director at the SP Engineering Board, helping to establish a framework to shape and guide the company with enhanced operational policies and identify best practices, areas of improvement and new technologies. He also meets representatives from local and overseas companies to establish partnerships.He has been travelling to Europe and Asia to see what can be adapted for Singapore. He says: “A career at Singapore Power is not just a job. Here you will take in first hand the complexities of running the nation’s power network.” soon as possible. “When faced with an angry customer, the most important thing is to show empathy, and to assure customers that we are there to help. Whatever the situation, we take it in our stride, think on our feet and focus on service restoration.” As a professional who takes pride in his work, he gets a sense of satisfaction when customers are assured at seeing them arrive on site, knowing that help has arrived. More so, when supply has been restored. His wife is supportive of his work but their two children aged five years and three months are too young to understand the demands of his job and shift work. Mr Shaiffudin says with a chuckle: “My son always asks why I have to work when other people are not working. “This is a challenge I’ve taken up — to be part of a team that ensures the lights stay on, and provides power whenever and wherever it is needed.” miscommunication.” It helps to have a positive mindset and not to take things personally, she adds. “It is natural for customers to get upset occasionally when things do not go their way. What matters most is for us to promptly resolve the issue. I tell my staff, the customer is not angry with you, but the situation,” she says. She notes that callers become most annoyed when they are passed from department to department, with their issue still unresolved, or without viable alternative solutions. She says: “Imagine you are the caller with an issue to resolve. What kind of service would you expect? And how would you like the service staff to assist? Once we have the answers, we will then work towards meeting those expectations.” Her supervisory role means she still handles challenging customers daily. “As service staff, the most important thing is to build customers’ trust in us, so they will be assured that their interests are well taken care of.” wasn’t, and this was due to the space constraints within the tunnel. So the cable, which was 2.3km long, had to be transported and laid in one single piece. It took us a lot of planning and effort to get it done. “Installation of transmission cables is always a challenge because Singapore is densely built above and underground, and finding space for laying cables can be tricky. “It always feels like I am doing something important to enhance the Singapore network, or to help new industrial development. Whenever I come out of the office, I can see one of the transformers that I helped to build, and I feel very proud.” Besides working on high-profile projects, Mr Jaimes found time to attend training programmes on operations and maintenance, project management and communication. “Doing something you enjoy is important, but working for a company that nurtures you is equally important. I am glad I can have the best of both worlds.”

News Release SP Group Partners Chevron to Offer Electric Vehicle Charging at Selected Caltex Service Stations Singapore, 22 March 2021 – SP Group (SP) and Chevron Singapore Pte. Ltd., which markets the CaltexTM brand, today announced a partnership to offer fast electric vehicle (EV) charging at selected Caltex service stations, delivering on-the-go convenience to electric vehicle motorists. To be located at four of Caltex’s service stations across Singapore, the initial batch of chargers will be strategically located across the Caltex network, at Chong Pang (North), Changi (East), Jurong Spring (West) and Dunearn (Central). These Caltex service stations will be equipped with 50kW direct current (DC) fast chargers that can charge up an EV in 30 minutes, versus a few hours required by the more commonly available alternating current (AC) chargers. Three service stations will each be equipped with one 50kW direct current (DC) fast charger. The fourth, at Changi, will have two 50kW DC charging points that are designed to allow a compatible car to charge up to a speed of 100kW, provided only one car is utilising the charging points. (Refer to the annex for the addresses of this first batch of service stations.) SP and Caltex will study EV charging usage patterns and behaviour at the stations to refine and enhance accessibility and utilisation, and plan for more charging points and locations. Group Chief Executive Officer of SP, Mr. Stanley Huang, said, “We are pleased to partner Caltex in our first collaboration with a fuels and lubricants retailer. This gives EV drivers greater convenience as it accelerates the accessibility of charging locations that are incorporated in our daily activities. Our aim is to build Singapore’s largest public EV charging network and expand our integrated green mobility solutions to meet the evolving needs and sustainability goals of businesses and individuals.” "Chevron is excited to partner with SP Group to provide EV chargers at selected Caltex stations in Singapore. It is Chevron’s goal to deliver affordable, reliable, and ever-cleaner energy that enables human progress," said Mr. Law Tat Win, Chevron Singapore Country Chairman. "We 2 endeavour to continually test, learn and explore how to enhance our product and service offerings for our Singapore customers at our Caltex stations.” This SP and Caltex partnership will better serve drivers choosing electric vehicles and help achieve a lower-carbon future for Singapore. This includes Caltex’s existing commercial customers who plan to electrify their fleets. Both companies will continue to explore initiatives to meet the EV needs for private ownership and commercial use. The chargers will be installed by the second quarter of 2021 and will be incorporated on the SP Utilities mobile app for ease of use. The SP Utilities mobile app allows EV drivers to search for the availability of the nearest charging points, receive real-time updates on their charging sessions and make direct, cashless payment. About SP Group SP Group is a leading utilities group in the Asia Pacific, enabling a low-carbon, smart energy future for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable energy solutions such as cooling and heating systems for business districts and residential townships, electric vehicle fast charging and green digital energy management tools for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG. About Chevron Singapore Chevron Singapore Pte. Ltd. markets the 85-year-young Caltex brand, which is Chevron’s customer-facing brand in Asia Pacific and parts of the Middle East and Africa. The Caltex retail network in Singapore consists of 26 Caltex service stations and StarMart-branded convenience stores. All Caltex service stations accept the CaltexGO mobile payment for fuel purchases. Products such as the all new Caltex with Techron® with Clean & Glide Technology™ petrol, Caltex Diesel with TechronD® and Havoline® motor oil are also available at all Caltex service stations. In partnership with NTUC Link, the Plus! loyalty program also enables motorists to earn 3 LinkPoints for every litre of fuel purchased at Caltex. For more information, visit www.caltex.com.sg. ANNEX A: Address of service stations Address Chong Pang (North) 3700 Yishun Ring Rd, Singapore 768690 Changi (East] 78 Changi Rd, Singapore 419714 Jurong Spring (West) 100 Jurong West Ave 1, Singapore 649519 Dunearn (Central) 130 Dunearn Rd, Singapore 309436

Media Release Leadership Change at SP Group Singapore, 16 March 2020 - SP Group (SP] today announced that Mr. Wong Kim Yin, Group Chief Executive of SP Group, will be leaving SP to join Sembcorp Industries Ltd as Group Chief Executive Officer on 1 July 2020. The SP Board of Directors has appointed Mr. Stanley Huang Tian Guan, Chief Financial Officer of SP Group, and Chief Executive Officer of SP International, as Group Chief Executive Officer, effective 1 July 2020. Kim Yin and Stanley will work together to ensure a smooth transition. Tan Sri Mohd Hassan Marican, Chairman of SP Group, said: "On behalf of the Board, I would like to thank Kim Yin for his outstanding leadership during his eight years with us. He has transformed the group amidst an evolving landscape and embedded innovation and sustainability in the company's DNA. With Stanley taking over the helm, I look forward to working with him as he leads the team in charting SP's next phase of growth." Stanley has 25 years of experience in international business management and finance. Stanley is also director of several SP companies including SP Services Limited, SP PowerAssets Limited, SGSP [Australia) Assets Pty Ltd and Singapore Power International Pte Ltd. Prior to joining SP, Stanley was the Global Chief Financial Officer of Volvo Construction Equipment. About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.6 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG.

Consumption_Water Average consumption of Water (CuM) Premises Types Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 Mar-26 Apr-26 May-26 Jun-26 HDB 1-Room 7.8 8.1 8.0 7.8 7.9 7.7 7.7 7.6 7.6 7.8 7.7 7.9 HDB 2-Room 9.0 9.3 9.2 8.8 9.1 8.7 8.9 8.8 8.6 9.0 8.8 9.1 HDB 3-Room 11.8 12.2 12.3 11.9 12.0 11.7 11.8 11.9 11.8 12.0 11.6 12.1 HDB 4-Room 14.9 15.4 15.6 15.1 15.3 14.7 14.8 15.0 14.9 15.3 14.7 15.3 HDB 5-Room 16.2 16.9 17.1 16.6 16.8 16.1 16.2 16.5 16.6 17.0 16.1 16.9 HDB Executive 18.2 18.8 19.2 18.4 18.8 18.1 18.2 18.5 18.7 18.9 18.1 18.7 Apartment 12.8 13.3 13.9 13.7 13.7 13.1 13.0 13.1 13.6 13.7 13.2 13.8 Terrace 25.1 26.1 26.5 26.0 26.0 25.8 25.7 26.8 27.5 25.9 25.1 26.4 Semi-Detached 30.5 32.0 32.5 31.1 31.6 30.5 30.7 32.9 33.3 31.9 30.6 31.4 Bungalow 49.3 50.9 53.6 49.6 52.7 49.3 52.6 53.6 55.0 56.1 52.7 52.9

1 20 November 2019 Joint Media Release Union of Power and Gas Employees and SP Group form Company Training Committee to upskill 3,600 employees 1. In view of the energy sector’s rapid transformation, which comprises digitalisation and rising customer expectations, SP Group (SP) is working together with the Union of Power and Gas Employees (UPAGE) to prepare its employees to be ready for these changes via the formalisation of a Company Training Committee (CTC). In addition, SP has committed S$35 million over the next three years until 2022 to further develop competencies in the areas of customer service, cybersecurity, data analytics, safety and skills for a digital workplace. 2. In January 2018, SP in collaboration with UPAGE, launched Project FUSION which stands for “Future Skills for Everyone”. Project FUSION has benefitted about 80 per cent of SP’s staff strength in the past two years, and it is in the process of upgrading more than 200 job roles. 3. The CTC is a formalisation of this continued partnership. Comprising UPAGE and SP’s management representatives, the CTC is a joint effort in meeting talent resourcing needs in a sustainable manner. This will ensure SP is well prepared with human capital equipped with the right skill sets and mindset for its business growth. 4. UPAGE General Secretary Abdul Samad bin Abdul Wahab shared, “Some of our workers are anxious with changes coming their way, as there is the fear that technology will be taking over jobs. Through this CTC, we hope to allay this fear by explaining and showcasing how upskilling and taking on higher value jobs will lead to better wages and work prospects. As union leaders, we want to lead by 2 example, too, and be the first to attend training courses so we can encourage others to sign up.” 5. Mr Wong Kim Yin, Group CEO of SP Group, added, “The energy industry is transforming, with the advent of new technology. We want to help our people adapt and prepare ahead of this potentially disruptive transformation. Today, in collaboration with UPAGE, we are formalising this initiative with the CTC. Over the next three years, we are committing S$35 million to equip our employees with adaptive and technical skills, so we can meet the changing needs of customers in an increasingly digitalised world.” 6. One of the signature features of a CTC is the ground-up approach to identifying jobs affected by both industry and company transformation, putting in place targeted training programmes to help employees acquire relevant skills to take on new or transformed jobs. 7. Mohd Farhan bin Kasman, 34, is a Warehouse Assistant-turned-Condition Monitoring Technician at SP Group. He is one of 200 workers whose role was upgraded. Said Mohd Farhan, “My previous duties included the issuance of equipment and taking stock, but I picked up new skills in technology and data management, and now enjoy a greater sense of purpose at work.” 8. NTUC Secretary General Ng Chee Meng said, “The power industry is experiencing structural change and disruption. Whilst this poses challenges, it also offers opportunities for companies and workers to transform themselves. It’s therefore vital that our unions and management work closely to assess skill gaps, identify training needs and more importantly, design a job progression pathway for our workers to grow with the company. Hence I am happy to witness the formation of this CTC that covers all its workers at SP Group.” # # # 3 About Company Training Committees Company Training Committees (CTCs) are an initiative by the Labour Movement to help both workers and companies transform for the future. First announced in February 2019, it involves our union leaders working closely with management to firstly, understand the company’s strategic objectives and transformation plans; secondly, identify and address skills gaps and training needs; and thirdly, seize opportunities for companies to adopt new technologies for enhanced productivity. The objectives of CTCs are therefore two-pronged – first, to help workers become Worker 4.0, which is defined by the Labour Movement as workers who are proficient in working with machines, using technology and tapping digital resources to be more productive at work; and second, to partner companies in their transformation towards Industry 4.0. Combined, these will help our workers have better Wages, Welfare and Work Prospects. About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.6 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG.

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Paving the way for greater EV adoption with vehicle-to-grid integration SUSTAINABILITY SP Group is starting a first-in-Southeast Asia trial of vehicle-to-grid (V2G) integration, using four V2G charging points at SP’s premises. The trial seeks to test and verify the possibility of tapping energy stored in electric vehicles (EVs) to enhance grid reliability when Singapore phases out Internal Combustion Engine vehicles by 2040. V2G technology allows a two-way energy transfer between the batteries within an EV and the power grid. With V2G technology, the EV can be charged with energy from the grid and store this energy in its batteries. When renewable energy sources such as solar power fluctuate due to weather conditions, V2G enables the EV batteries to transfer energy back to balance the power grid.  The trial is targeted to be completed by June 2022. If V2G integration is proven to be viable, it can benefit the electricity system, acting as a cost-effective solution to overcome intermittency. At the same time, EV owners can be paid for use of the EV batteries when needed. TAGS SUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group partners KBC to study and develop Vietnam's first district cooling system for industrial parks SP Group launches Singapore’s first EV fast charging hub in a HDB carpark in Tengah DSTA appoints SP Group to roll out smart utilities management system across Singapore's defence facilities

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