Singapore Institute of Power and Gas Requirements and Implementation of Electric Vehicle Charging System Course Code: NEV03 COURSE OBJECTIVES This course refers to the Technical Reference for Electric Vehicle Charging System (TR 25-1:2022) Upon completion of this course, participants will be able to: • Explain the setup of an EV charging system • Highlight the EV charging system requirements stated in TR 25 • Understand the role and responsibilities of a Skilled Person and Equipment Specialist • Describe the procedures in installation, testing, and commissioning of EV charging systems MAIN CONTENTS • Setup of EV charging system o Components of EV Supply Equipment (EVSE) o Types and charging modes of EV charging system • EV charging system standard TR 25 o Classification and functions of EV charging system o Technical and safety requirements for EV charging system • Understand the role and responsibilities of Skilled Person and Equipment Specialist • Installation of EV charging system o Project planning and implementation o Technical and safety considerations • Testing and Commissioning of EV charging system o Tests and checks to be conducted o Documentation to be prepared METHODOLOGY Lecture and practical session TARGET AUDIENCE Engineering and technical staff involved in the installation, commissioning, operation and maintenance of EV charging stations COURSE DETAILS Duration : 7 hours Instructional Method : Face-to-face or Synchronous E-learning Certification : SIPG Certificate of Completion PDU by PE Board : Pending Additional Requirement/s : NIL COURSE FEES Full Course Fee : S$700 (before GST) For Singapore Citizens/PR/LTVP+* : S$210 (before GST) For Singapore Citizens (40 years old and above) : S$70 (before GST) Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0523 Singapore Institute of Power and Gas ADDITIONAL REMARKS • Trainee must attain at least 75% attendance rate and pass the assessment to receive Certificate of Completion and funding grant (if applicable). • Subsidy of up to 70% is applicable for Singapore Citizens, Permanent Residents or Long-Term Visitor Pass Plus (LTVP+) Holders, subject to funding agency’s approval. • Enhanced subsidy of up to 90% is applicable for Singapore Citizens aged 40 years and above, subject to funding agency’s approval. Note that GST payable will be computed from fee after 70% funding. • Professional Development Unit (PDU) is applicable for Professional Engineers registered under the Professional Engineers (PE) Board only. • All published fees are subject to prevailing GST. CONTACT US For more information, please contact SIPG at +65 6916 7930 or email training-institute@spgroup.com.sg. OTHER SIPG COURSES For more courses, visit our website at: https://www.spgroup.com.sg/about-us/training or Scan the QR code below: Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0523

Consumption_Water Average consumption of Water (CuM) Premises Types May-23 Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 HDB 1-Room 8.0 8.1 8.0 7.9 8.0 8.0 8.0 7.8 7.8 8.0 8.3 8.4 HDB 2-Room 9.6 9.7 9.4 9.5 9.5 9.5 9.6 9.3 9.3 9.3 9.7 10.0 HDB 3-Room 12.2 12.5 12.1 12.4 12.4 12.4 12.3 12.0 12.0 12.2 12.8 12.9 HDB 4-Room 15.4 15.6 15.1 15.5 15.7 15.7 15.5 15.1 15.0 15.5 16.2 16.3 HDB 5-Room 16.7 16.9 16.3 16.8 17.1 17.1 16.9 16.4 16.1 16.7 17.8 17.7 HDB Executive 18.6 18.8 18.2 18.9 19.0 19.2 18.8 18.1 18.1 18.8 19.9 19.7 Apartment 13.7 13.7 13.2 13.3 13.7 13.9 13.7 13.1 12.8 13.1 14.4 14.3 Terrace 25.3 26.0 25.5 25.9 26.0 26.5 26.5 25.2 24.3 25.8 28.0 28.4 Semi-Detached 30.7 30.9 30.7 31.5 31.6 32.9 31.9 30.4 30.0 30.7 34.9 34.6 Bungalow 50.9 48.1 48.0 48.5 51.7 54.8 54.2 48.6 49.4 46.3 59.5 58.1

Media Release Electricity Tariff Revision For The Period 1 January To 31 March 2016 For the period from 1 Jan to 31 Mar 2016, electricity tariffs will decrease by an average of 4.2% or 0.85 cent per kWh compared to the previous quarter. The tariff reduction is due to the lower cost of natural gas for electricity generation which fell by 8.9% compared to 4Q 2015. For households, the electricity tariff will decrease from 20.35 to 19.50 cents per kWh for 1 Jan to 31 Mar 2016. The average monthly electricity bill for families living in four-room HDB flats will decrease by $3.55 SP Services reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs given in Appendix 1 have been approved by the EMA. Issued by: SP Group 2 Kallang Sector Singapore 349277 www.spgroup.com.sg Appendix 1 ELECTRICITY TARIFFS FROM 1 JAN 2016 Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of power generation. Network costs (paid to SP PowerAssets): This fee is reviewed annually. Market Support Services Fee (paid to SP Services): This fee is reviewed annually. Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q1 2016 TARIF Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF WEF 1 JANUARY 2016)

Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 HDB 1-Room 80.39 77.86 77.18 78.99 81.28 87.54 87.29 84.83 81.86 87.86 87.69 83.11 HDB 2-Room 94.79 90.73 89.63 91.78 94.78 103.49 102.84 98.53 96.07 102.96 101.39 96.90 HDB 3-Room 118.49 112.22 112.11 115.94 120.33 132.29 128.10 124.29 121.74 129.94 128.83 123.83 HDB 4-Room 140.04 133.47 131.31 137.04 142.66 156.01 153.34 147.42 143.11 152.92 152.86 146.17 HDB 5-Room 148.87 141.61 136.79 144.16 151.97 165.19 162.85 156.27 149.96 161.67 162.41 156.08 HDB Executive 164.43 154.00 153.21 160.98 168.72 184.59 180.19 172.48 168.80 178.86 180.50 172.04 Apartment 177.46 164.16 156.19 163.04 179.66 198.71 191.52 184.01 175.50 181.94 191.11 186.36 Terrace 276.46 260.00 252.25 270.34 290.38 311.38 286.03 283.33 283.80 289.68 301.49 291.00 Semi-Detached 349.78 325.65 324.20 335.52 370.67 392.95 372.29 354.71 361.00 367.73 385.46 366.17 Bungalow 699.45 627.26 650.18 619.13 718.02 776.44 731.30 675.72 711.32 685.95 762.28 719.32 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 HDB 1-Room 71.86 69.16 67.69 69.30 71.92 78.05 78.52 76.28 73.55 78.77 78.62 74.36 HDB 2-Room 85.94 81.99 80.46 82.23 85.21 93.42 93.59 89.84 87.41 93.80 92.26 88.22 HDB 3-Room 106.15 100.27 99.66 102.84 107.06 118.11 115.38 112.09 109.70 116.95 115.78 111.35 HDB 4-Room 124.99 118.78 116.20 120.97 126.03 138.53 137.64 132.74 128.46 137.02 136.76 130.76 HDB 5-Room 132.27 125.43 120.56 126.60 133.43 145.81 145.63 140.07 134.00 144.16 144.59 138.87 HDB Executive 146.81 137.03 135.88 142.35 149.14 163.91 161.79 155.45 151.54 160.36 161.59 153.95 Apartment 156.79 144.07 135.03 140.09 155.96 175.31 171.33 164.80 156.02 161.06 169.18 164.23 Terrace 251.12 235.05 227.31 243.21 259.98 282.50 262.69 259.01 258.83 264.59 274.69 263.93 Semi-Detached 319.99 297.18 295.56 305.12 337.24 359.90 342.81 328.12 331.78 338.46 354.82 336.52 Bungalow 650.72 578.80 597.47 570.77 662.48 717.39 678.65 633.29 661.40 638.62 711.71 667.03 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

News Release SP GROUP PARTNERS CHEVRON TO OFFER ELECTRIC VEHICLE CHARGING AT SELECTED CALTEX SERVICE STATIONS Singapore, 22 March 2021 – SP Group (SP) and Chevron Singapore Pte. Ltd., which markets the Caltex TM brand, today announced a partnership to offer fast electric vehicle (EV) charging at selected Caltex service stations, delivering on-the-go convenience to electric vehicle motorists. To be located at four of Caltex’s service stations across Singapore, the initial batch of chargers will be strategically located across the Caltex network, at Chong Pang (North), Changi (East), Jurong Spring (West) and Dunearn (Central). These Caltex service stations will be equipped with 50kW direct current (DC) fast chargers that can charge up an EV in 30 minutes, versus a few hours required by the more commonly available alternating current (AC) chargers. Three service stations will each be equipped with one 50kW direct current (DC) fast charger. The fourth, at Changi, will have two 50kW DC charging points that are designed to allow a compatible car to charge up to a speed of 100kW, provided only one car is utilising the charging points. (Refer to the annex for the addresses of this first batch of service stations.) SP and Caltex will study EV charging usage patterns and behaviour at the stations to refine and enhance accessibility and utilisation, and plan for more charging points and locations. Group Chief Executive Officer of SP, Mr. Stanley Huang, said, “We are pleased to partner Caltex in our first collaboration with a fuels and lubricants retailer. This gives EV drivers greater convenience as it accelerates the accessibility of charging locations that are incorporated in our daily activities. Our aim is to build Singapore’s largest public EV charging network and expand our integrated green mobility solutions to meet the evolving needs and sustainability goals of businesses and individuals.” "Chevron is excited to partner with SP Group to provide EV chargers at selected Caltex stations in Singapore. It is Chevron’s goal to deliver affordable, reliable, and ever-cleaner energy that enables human progress," said Mr. Law Tat Win, Chevron Singapore Country Chairman. "We 1 endeavour to continually test, learn and explore how to enhance our product and service offerings for our Singapore customers at our Caltex stations.” This SP and Caltex partnership will better serve drivers choosing electric vehicles and help achieve a lower-carbon future for Singapore. This includes Caltex’s existing commercial customers who plan to electrify their fleets. Both companies will continue to explore initiatives to meet the EV needs for private ownership and commercial use. The chargers will be installed by the second quarter of 2021 and will be incorporated on the SP Utilities mobile app for ease of use. The SP Utilities mobile app allows EV drivers to search for the availability of the nearest charging points, receive real-time updates on their charging sessions and make direct, cashless payment. -Ends- 2 About SP Group SP Group is a leading utilities group in the Asia Pacific, enabling a low-carbon, smart energy future for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable energy solutions such as cooling and heating systems for business districts and residential townships, electric vehicle fast charging and green digital energy management tools for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG. About Chevron Singapore Chevron Singapore Pte. Ltd. markets the 85-year-young Caltex brand, which is Chevron’s customer-facing brand in Asia Pacific and parts of the Middle East and Africa. The Caltex retail network in Singapore consists of 26 Caltex service stations and StarMart-branded convenience stores. All Caltex service stations accept the CaltexGO mobile payment for fuel purchases. Products such as the all new Caltex with Techron® with Clean & Glide Technology™ petrol, Caltex Diesel with TechronD® and Havoline® motor oil are also available at all Caltex service stations. In partnership with NTUC Link, the Plus! loyalty program also enables motorists to earn 3 LinkPoints for every litre of fuel purchased at Caltex. For more information, visit www.caltex.com.sg. 3 ANNEX A: Address of service stations Address Chong Pang (North) 3700 Yishun Ring Rd, Singapore 768690 Changi (East] 78 Changi Rd, Singapore 419714 Jurong Spring (West) 100 Jurong West Ave 1, Singapore 649519 Dunearn (Central) 130 Dunearn Rd, Singapore 309436 4

Consumption_Water Average consumption of Water (CuM) Premises Types Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 HDB 1-Room 7.8 8.0 8.3 8.4 8.1 7.7 7.5 8.1 8.3 7.9 8.1 7.8 HDB 2-Room 9.3 9.3 9.7 10.0 9.5 8.7 8.7 9.4 9.5 9.2 9.3 9.0 HDB 3-Room 12.0 12.2 12.8 12.9 12.0 11.5 11.6 12.4 12.5 12.2 12.2 12.0 HDB 4-Room 15.0 15.5 16.2 16.3 15.3 14.7 14.6 15.6 15.7 15.3 15.5 15.1 HDB 5-Room 16.1 16.7 17.8 17.7 16.7 16.0 15.6 16.9 17.1 16.7 17.0 16.4 HDB Executive 18.1 18.8 19.9 19.7 18.6 17.7 17.7 18.8 19.1 18.5 18.8 18.1 Apartment 12.8 13.1 14.4 14.3 13.2 12.7 12.5 13.1 13.8 13.8 13.8 13.3 Terrace 24.3 25.8 28.0 28.4 24.2 24.1 24.7 25.7 26.7 25.9 26.2 25.6 Semi-Detached 30.0 30.7 34.9 34.6 30.2 28.3 30.0 31.5 33.4 31.4 32.2 30.9 Bungalow 49.4 46.3 59.5 58.1 50.4 42.1 49.6 48.1 54.7 52.4 52.4 50.2

News Release JTC AND SP GROUP TO DEVELOP AND OPERATE SINGAPORE’S FIRST SMART GRID FOR BUSINESS PARKS AT PUNGGOL DIGITAL DISTRICT Partnership will help the District optimise energy consumption, reduce carbon footprint and save cost for businesses and consumers Singapore, 31 October 2018 – A Smart Grid system that provides green energy and increases energy efficiency will serve businesses and consumers in the upcoming Punggol Digital District (PDD). JTC and SP Group signed a Memorandum of Understanding (MOU) to collaborate on the Smart Grid at the Asia Clean Energy Summit 2018 today, witnessed by Minister for the Environment and Water Resources, Mr Masagos Zulkifli. This partnership will drive the design of smart energy solutions comprising the areas of renewable energy and electric mobility, that will be integrated with the Open Digital Platform in the District, announced in July this year. 2. Under the MoU, JTC and SP Group will develop and implement a Smart Grid within PDD. Companies in PDD can look forward to adopting clean sources of energy, such as solar energy generated from building roofs, and take advantage of new technologies, such as electric vehicle charging and smart metering. Through the Smart Grid, about 1,700 tonnes of carbon emissions could be reduced per year, equivalent to taking 270 cars off the road. 3. The Smart Grid will be integrated with the Open Digital Platform, allowing communication and interaction with other building systems in the District, such as the District Cooling System (DCS) and the Building Management System (BMS). For instance, on a hot sunny day, the Smart Grid will register an increase in electricity consumption as the air conditioning systems consume more energy to maintain the temperature in the building. It automatically sends a signal to the Open Digital Platform, which detects the specific rooms where the temperature has increased. The Open Digital Platform then activates the Building Management System within the building to lower the blinds in those rooms, reducing heat gain and conserving energy. 1 4. JTC’s Assistant Chief Executive Officer, Mr. David Tan, said, “Beyond utilities and technologies, it is about giving the community the data and tools to make informed decisions about their energy consumption, be it adopting clean sources of energy or optimising usage to reduce costs. Aggregated data on energy consumption from the Smart Grid will be made available for academics, researchers, start-ups and enterprises to encourage innovation in the domains of clean energy and energy management.” 5. Mr Goh Chee Kiong, Head, Strategic Development of SP Group said, “SP Group is committed to design and implement smart energy solutions, driven by our deep energy integration and digital capabilities. We are pleased to work with JTC to help businesses in the Punggol Digital District save cost and go green through our innovative smart grid.” 6. At the forefront of Singapore’s Smart Nation push, PDD is envisioned to be a vibrant and inclusive district where cutting-edge technology and social innovation transform the way we work, live, learn and play in the future. PDD will house key growth sectors such as digital and cybersecurity, and will also be the first district in Singapore to be fully integrated with Internet of Things systems from the ground up. This infrastructure will create conducive testbed environments for businesses and entrepreneurs, allowing them to thrive in a digital economy, while the enhanced experience brought about by the digitalisation will provide a sustainable and connected environment for the community. The first buildings in District are expected to be completed by 2023. --------------------------------------------------------------------------------------------------------------------------- 2 About JTC Set up in 1968, JTC is the lead government agency responsible for the planning and development of industrial infrastructure to support and catalyse the growth of industries and enterprises in Singapore. Landmark projects by JTC include the Jurong Industrial Estate; the Jurong Island for energy and chemical industries; business and specialised parks such as the International and Changi Business Parks, Seletar Aerospace Park and Tuas Biomedical Park; a work-live-play-&-learn development called one-north; next generation districts including Jurong Innovation District and the Punggol Digital District, as well as the Jurong Rock Caverns, Southeast Asia’s first commercial underground storage facility for liquid hydrocarbons. JTC also develops innovative space such as the JTC Surface Engineering Hub, JTC MedTech Hub, JTC Food Hub @ Senoko, and TimMac @ Kranji which incorporate innovative features and shared infrastructure and services to enable industrialists to start their operations quickly and enhance productivity. For more information on JTC and its products and services, please visit www.jtc.gov.sg. About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.5 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG. 3

Free N95 masks in kits for every home BY ADRIAN LIM E VERY household here will receive three N95 face masks, as part of a nation-wide push to get individuals to think about being prepared for emergencies, such as haze crises and flu pandemics. The 3M brand foldable masks are packed in a “Stay Prepared” kit that will also contain instructions in four languages on how to put them on, and useful emergency contact numbers. A total of 1.2 million kits will be delivered to homes between today and next Monday. The initiative is led by Temasek Cares, a non-profit philantrophic arm under Temasek Holdings, in partnership with Singapore Power and Singapore Post. Temasek Cares will be pumping in $4 million from its $40 million war chest, called the Temasek Emergency Preparedness Fund, for the mask distribution programme. The fund was set up earlier this year to help Singaporeans prepare and deal with emergencies. Last month, a $1.5 million project to train 60 therapists to help children deal with traumatic situations, such as accidents, was also launched. Richard Magnus, chairman of Temasek Cares, said the kits will give households an “initial stock” of masks to encourage them to plan their own contingencies. “It’s a habit of mind we want to prompt... Last June, there was a severe haze that impacted Singapore... we need to be prepared,” said Mr Magnus. The Asean Specialised Meteorological Centre expects this year’s haze to be worse than last year’s. This is because of lower than usual rainfall expected from now till October in parts of the region and the El Nino weather pattern, which is linked to drought, said reports. Being prepared earlier will also prevent a repeat of last June, when people scrambled to stock up on face masks. An additional 17,000 kits will also be delivered to over 140 charity homes, and another 300,000 have been prepared on standby for needy families. Mary Abishagam, 57, a senior administrative assistant with Singapore Power, said she will be volunteering an extra three hours every day, on top of her regular work, to help pack the kits for delivery. “It’s going to be challenging, but we will manage... We are getting people prepared and not many people have thought of keeping masks in their homes,” she said cheerily. Members of the public who wish to get more information about the delivery of the kits can call a hotline, 1800-738-2000, from today until May 24, between 8am and 8pm daily. adrianl@sph.com.sg

Consumption_Water Average consumption of Water (CuM) Premises Types Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 HDB 1-Room 7.8 7.8 7.8 7.2 7.8 7.8 8.1 7.8 8.1 8.0 7.8 7.9 HDB 2-Room 9.0 9.0 9.1 8.4 9.0 9.0 9.1 9.0 9.3 9.2 8.8 9.1 HDB 3-Room 12.0 11.9 12.0 11.2 12.0 12.0 12.1 11.8 12.2 12.3 11.9 12.0 HDB 4-Room 15.1 14.9 15.2 14.3 15.3 15.1 15.4 14.9 15.4 15.6 15.1 15.3 HDB 5-Room 16.4 16.1 16.7 15.8 16.8 16.5 16.8 16.2 16.9 17.1 16.6 16.8 HDB Executive 18.1 17.9 18.7 17.8 18.8 18.4 18.7 18.2 18.8 19.2 18.4 18.8 Apartment 13.3 12.8 13.0 12.7 13.7 13.5 13.4 12.8 13.3 13.9 13.7 13.7 Terrace 25.6 24.7 25.7 24.7 25.7 25.1 25.6 25.1 26.1 26.5 26.0 26.0 Semi-Detached 30.9 30.4 30.6 29.8 31.0 30.4 30.9 30.5 32.0 32.5 31.1 31.6 Bungalow 50.2 49.8 49.4 48.6 51.5 48.4 49.7 49.3 50.9 53.6 49.6 52.7

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation SP and UOB facilitate credit cardholders’ carbon offset SUSTAINABILITY SP has partnered UOB to enable UOB EVOL cardholders to offset 100 per cent or more of their household electricity carbon emissions for free when they charge their SP bill payments to their credit card via a new exclusive feature jointly launched by SP and UOB. UOB will fund and contribute 2 per cent of the billed amount to purchase My Green Credits on the SP app on behalf of the customer. My Green Credits are "green credits" in the form of Renewable Energy Certificates. As part of the UOB EVOL Card My Green Credits launch, SP is supporting NParks' One Million Trees movement to plant more trees across Singapore by 2030 through the Garden City Fund's Plant-A-Tree programme. UOB and SP will plant 50 trees in April 2023. This brings Singapore closer to becoming a City in Nature, a key pillar of the Singapore Green Plan 2030. More details in the media release here. TAGS SUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Always Here for You RELIABILITY Life should be free of interruption. But when it happens, we know what it means for you to have things back to normal without delay. Our officers stand by 24/7 to respond immediately, should electricity or gas supply be disrupted, regardless of the cause. Our priority is always to restore supply as safely and quickly as possible so that inconvenience to customers is minimised. Singapore’s power network is ranked one of the most reliable in the world. In 2016/17, customers experienced an average of 0.25 minute of electricity interruption. That year, 98 per cent of all electricity interruptions were restored within just 2 hours, and 90 per cent in an hour. Our officers stand by at major events, like National Day Parade 2017, to ensure reliable power supply. Our engineers working on the cross-island Transmission Cable Tunnel project, which offers a cost-effective long-term solution for reliable electricity supply in Singapore. Restoration Time Customers experienced an average of 0.25 minute of electricity interruption in 2016/17. Source: DNV.GL Electricity Network Performance Benchmarking Customers in Singapore experienced 0.56 minute of electricity interruption in 2015/16, compared to an average of 10.19 minutes in top 5 performing cities \nSource: DNV.GL Grid Price and Performance Benchmarking Report 2016 We continually monitor, maintain and renew our infrastructure, with the latest techniques and technology, to meet the nation’s growing power needs and ensure long-term reliability and efficiency. We have systems in place to detect and avert abnormalities as much as possible.  We are building capabilities today, to power the lives of generations to come. TAGS RELIABILITYYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing

Consumption_Gas Average consumption of Gas (kWh) Premises Types Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 HDB 1-Room 35 36 38 38 37 38 35 34 33 35 35 34 HDB 2-Room 36 36 37 38 38 40 37 34 34 36 36 34 HDB 3-Room 51 49 50 52 53 56 50 48 47 51 51 49 HDB 4-Room 62 61 61 64 66 69 62 58 58 62 63 61 HDB 5-Room 69 67 65 70 73 77 68 64 63 69 70 68 HDB Executive 73 70 70 74 78 82 73 68 68 72 74 72 Apartment 85 83 85 91 94 93 80 76 77 82 86 88 Terrace 105 103 100 108 120 114 93 97 98 98 105 107 Semi-Detached 123 118 115 120 133 130 117 105 115 115 120 117 Bungalow 201 200 213 192 220 234 209 168 197 185 198 206