Consumption_Elect Average consumption of Electricity (kWh) Premises Types Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 Mar-26 Apr-26 May-26 Jun-26 HDB 1-Room 140 151 148 139 142 128 127 121 119 128 136 150 143 150 136 136 144 127 124 119 118 135 139 144 HDB 2-Room 183 198 192 183 186 166 168 161 156 169 181 195 190 195 177 177 188 164 165 158 158 181 185 192 HDB 3-Room 264 283 277 266 266 243 238 231 231 250 265 284 273 280 257 259 271 242 239 231 234 264 267 281 HDB 4-Room 360 385 381 363 365 338 327 320 309 341 363 390 381 388 358 355 377 334 330 322 325 365 369 388 HDB 5-Room 416 447 446 427 429 397 379 374 359 399 425 457 450 459 423 417 444 392 386 378 383 430 435 459 HDB Executive 515 546 548 520 523 481 462 458 445 495 522 562 554 562 520 513 546 478 472 462 474 525 528 557 Apartment 500 513 539 523 519 486 446 419 417 476 516 548 536 541 513 501 538 500 451 429 450 509 544 559 Terrace 838 847 885 851 851 785 747 744 714 775 823 881 848 866 817 818 836 785 734 735 722 788 830 870 Semi-Detached 1,128 1,126 1,168 1,137 1,141 1,056 1,000 974 960 1,031 1,080 1,173 1,123 1,121 1,072 1,056 1,107 1,016 951 940 939 1,007 1,073 1,132 Bungalow 2,220 2,121 2,347 2,192 2,190 2,012 2,004 1,872 1,904 2,016 2,154 2,244 2,175 2,168 2,190 2,074 2,202 2,040 1,950 1,863 1,918 2,054 2,212 2,279 Note: The figures exclude electricity consumption for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

S'pore engineer explains why bird poop is so dangerous to solar panels SUSTAINABILITY Francis Koh, Principal Engineer from Sustainable Energy Solutions at SP Group, leads the installation of solar panels on the rooftop of electrical substations. Principal engineer, Francis Koh, from the Sustainable Energy Solutions team in SP Group, has worked on installing solar panels at many of SP’s electrical substations for the past three years. In an interview with Mothership, Francis candidly shared the ups and downs of working in the solar energy industry in Singapore. From tackling challenges like bird excrement to “shading” issues from surrounding building developments, Francis finds fulfilment in thinking out of the box to ensure the project’s success. In the article, he also shared some of the common misconceptions about the solar energy industry and his passion in renewable energy and its importance for Singapore’s future. Read more here. - 24 Jan 2025 TAGS PEOPLE OF SP YOU MIGHT BE INTERESTED TO READ SP Group partners KBC to study and develop Vietnam's first district cooling system for industrial parks SP Group launches Singapore’s first EV fast charging hub in a HDB carpark in Tengah DSTA appoints SP Group to roll out smart utilities management system across Singapore's defence facilities

Acknowledgement of Electrical Installation Licence Requirement We, (Name of Customer) _______________________________________________ of UEN No: ______________________ at (Address of Application) _________________________________________________________________________________ Email: _____________________________________________________________ Tel: _______________________________ Hereby acknowledge, agree and/or declare the following: (A) the date of electricity account transfer (“Transfer”)/ electricity supply turn-on (“Turn- On”) has been scheduled on _____________________________________ (the “Scheduled Date”); 7th working day after account application date (B) the electrical installation at the above address requires an EMA Electrical Installation License (“EIL”) for operation/use; as referenced in the QR code attached below; (C) we have engaged a Licensed Electrical Worker (“LEW”) who will apply for the EIL required; (D) for the purposes of a (i) Turn-On, we will ensure that our appointed LEW will be present at the premises with the EIL on the Scheduled Date; or (ii) Transfer, we will ensure that the EIL will be made available to SP Services Ltd at the premises on the Scheduled Date; (E) if we are unable to proceed with the Transfer / Turn-On on the Scheduled Date, we will inform SP Services Ltd at least 2 working days prior to the Scheduled Date; and (F) in the event that the conditions set out in paragraphs (C) and/or (D) are not satisfied, SP Services Ltd reserves the right not to proceed with the Transfer / Turn-On. Customer Signature Name, Contact & Designation of Person signing for the Customer _______________________ Attended by Staff/Date __________________________________________________ For general information on the application of an Electrical Installation Licence, please scan the QR code below or visit: https://www.ema.gov.sg. ________________________ Note: This information is provided for reference only and does not form part of this application or contractual terms. This is an acknowledgement form from SP Services Ltd, (Reg No. 199504470N), a member of the SP Group. Walk-in: 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 Hotline: 1800-2222333 Website: www.spgroup.com.sg Version 5/ 01/ 26

30 Sep 2013 For Immediate Release MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 OCTOBER TO 31 DECEMBER 2013 1. For the period from 1 Oct to 31 Dec 2013, electricity tariffs will increase by an average of 0.5% or 0.12 cents per kWh. The higher tariff is due to an increase in fuel costs of 4.3% compared to the previous quarter. The quantum of the increase is mitigated by a reduction in non-fuel costs; otherwise the tariff would have gone up by 2.2%. 2. For households, the electricity tariff will increase from 25.95 to 26.08 cents per kWh in Q4 2013. The average monthly electricity bill for families living in four-room HDB flats will rise by $0.55 (see Appendix 3 for the average increase for different household types). 3. SP Services reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs given in Appendix 1 have been approved by the EMA. _______________________________________________________________________________________________________ Issued by: SP Services Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No : 199504470N www.spservices.com.sg SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N Appendix 1 REVISION OF ELECTRICITY TARIFFS FROM 1 OCTOBER 2013 Existing Tariff (without GST) New Tariff (without GST) New Tariff (with 7% GST) LOW TENSION SUPPLIES, DOMESTIC All units, ¢/kWh 25.95 26.08 27.91 LOW TENSION SUPPLIES, NON-DOMESTIC All units, ¢/kWh HIGH TENSION SMALL (HTS) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh HIGH TENSION LARGE (HTL) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh EXTRA HIGH TENSION (EHT) SUPPLIES Contracted Capacity Charge $/kW/month 25.95 26.08 27.91 7.49 7.49 8.01 11.24 11.24 12.03 23.98 24.17 25.86 14.71 14.65 15.68 0.59 0.59 0.63 7.49 7.49 8.01 11.24 11.24 12.03 23.76 23.95 25.63 14.70 14.64 15.66 0.59 0.59 0.63 6.90 6.90 7.38 Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh 10.35 10.35 11.07 22.81 22.99 24.60 14.59 14.54 15.56 0.48 0.48 0.51 SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: a) Energy cost (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of power generation. b) Network cost (paid to SP PowerAssets): This fee is reviewed annually. c) Market Support Services Fee (paid to SP Services): This fee is reviewed annually. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q4 2013 TARIFF Energy Costs 20.81¢/kWh Increased by 0.13 ¢/kWh Generation Companies Network Costs 5.05¢/kWh MSS Fee 0.17¢/kWh Market Admin & PSO Fee 0.05¢/kWh No Change No Change No Change SP PowerAssets SP Services Power System Operator & Energy Market Company SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N Appendix 3 AVERAGE INCREASE IN MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF REVISION WEF 1 OCTOBER 2013) SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N

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SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Powering Tengah, Singapore’s First AI-enabled, Eco-friendly, Smart Energy Town SUSTAINABILITY Speakers and moderator at the virtual Ecosperity Conversations on “Sustainable Districts for a Sustainable City”. Photo credits: Temasek How can we enhance livability, sustainability and resilience of our cities through urban planning and urban innovation? This was explored at the first virtual Ecosperity Conversations session held by Temasek on 24 June 2020. SP Group’s S Harsha, Managing Director of Singapore Markets in Sustainable Energy Solutions joined Dr. Limin Hee, Director of Research at Singapore’s Centre for Liveable Cities, Frederick Teo, Director and Soh Hui Qing, Associate Director of Sustainability and Stewardship Group at Temasek. They exchanged ideas on how district-level projects could be testbeds for the national roll-out of sustainable energy solutions. Citing the collaboration between SP Group and the Housing Development Board at Tengah, Harsha opined that the careful integration of “eco-innovations” can transform this new town into an AI-enabled and sustainability-focused eco-town of the future. These “eco-innovations” include the world’s first large-scale residential Centralised Cooling System (CCS); vertically deployed building-infused photovoltaic systems; electric vehicle fast charging hubs coupled with battery energy storage systems; and digital solutions designed for residents and municipal operators. Here are some interesting Q&As captured during Harsha’s interaction with the audience: How do you promote CCS, given that it is just an option to the residents? Harsha: We’ve been engaging Tengah residents fairly early in their home purchase journey. We talk to them during the lease signing and even unit selection phase. Since August last year, we’ve engaged close to 2,000 dwelling units and we continue to see a high interest level towards CCS. It’s very encouraging and we are aiming for at least 80% of our residents to opt for CCS! We have limited rooftop space on HDB blocks. How can one free up space to harness renewable energy? Harsha: One of the early innovations we are bringing into Tengah is the building-integrated photovoltaics whereby solar panels will be deployed vertically on the crown of the HDB blocks. They’re not going to be as efficient as the RC rooftop solar panels but we will give it our best shot to harness as much renewable energy as possible and route it back to CCS. Are you also implementing other circular economy concepts in Tengah? Harsha: We’re exploring the possibility of implementing our zero-waste gasification system which piloted at Gardens by the Bay in Tengah’s residential context. This gasification system converts waste into thermal energy and biochar (carbonised biomass). The process also emits a lot of synthesis gas that can be used for thermal heating. Instead of Sembawang Hot Springs, perhaps we can have our own Tengah Hot Springs? Well, that’s a crazy idea I have at the back of my mind. Graphic recording of the webinar. Photo credits: Temasek As Singapore's first eco-smart energy town powered by SP, Tengah could provide the blueprint for eco towns in Singapore. This can be achieved through the collective efforts of residents, municipal operators, and businesses as they advance towards sustainability together. — 6 August 2020 TAGS #SUSTAINABILITY #ECOSPERITY #TENGAH YOU MIGHT BE INTERESTED TO READ SP Group partners KBC to study and develop Vietnam's first district cooling system for industrial parks SP Group launches Singapore’s first EV fast charging hub in a HDB carpark in Tengah DSTA appoints SP Group to roll out smart utilities management system across Singapore's defence facilities

Media Release Singapore Power Enhances Feedback Channels With Mobile Application Singapore, 21 March 2014 - Sending feedback on electricity and gas matters is now easier and more convenient with a new mobile application by Singapore Power (SP). 2. Available for download on both iOS and Android platforms, the app allows the public to provide service feedback or report on electricity and gas supply matters. Customers can also use the app to send feedback on SP worksites such as roadworks, noise or safety concerns, and equipment like overground boxes and substations. In addition, the app enables the public to attach pictures and tag location specific information to the feedback. (see Annex A for screenshots of the app). 3. This app leverages Singapore’s high smartphone penetration rate and excellent cellular infrastructure, to provide SP customers with another fast, easy and convenient way to connect with SP in real time. 4. "Timely feedback from our stakeholders is crucial to our operations. This new app underscores our commitment to service excellence and to deliver quality, reliable and secure electricity and gas supply to the nation,” said Mr Peter Leong, Managing Director of SP PowerGrid. 5. For feedback warranting a direct service response, customers should call the following numbers: 1800–778 8888 for electricity supply disruptions; or 1800–752 1800 for gas supply disruptions or suspected gas leaks. For more information on the SP public feedback application, please visit the Singapore Power website or get on the App store (iPhone users) or Play Store (Android users) and search for “SP PowerGrid” Issued by: Singapore Power Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No : 199406577N www.singaporepower.com.sg About Singapore Power Singapore Power Group (SP) is a leading energy utility group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia. More than 1.4 million industrial, commercial and residential customers in Singapore benefit from SP’s world-class transmission, distribution and market support services. The networks in Singapore are amongst the most reliable and cost-effective worldwide. Annex A

News Release Aims Apac REIT Partners SP Group to Install Large-Scale Rooftop Solar System Across Six Properties in Singapore • One of the largest rooftop solar photovoltaic (PV) installations by any Singapore-listed real estate investment trust1 • The combined solar PV system generates over 14,500 Megawatt-hours of energy per year, which is equivalent to powering 4,400 3-room HDB flats for a year2 • AA REIT will receive renewable energy certificates (RECs) which can be used to offset carbon emissions by AA REIT and its tenants Singapore, 16 September 2022 – AIMS APAC REIT Management Limited (the Manager) as manager of AIMS APAC REIT (AA REIT) and SP Group (SP), a leading provider of utilities and sustainable energy solutions in Asia Pacific, announced a partnership to install rooftop solar PV system across six of AA REIT’s industrial, logistics and warehouse properties in Singapore by December 2023. The six properties are 20 Gul Way, 27 Penjuru Lane, 30 Tuas West Road, 103 Defu Lane, 8 & 10 Pandan Crescent and 8 Tuas Avenue 20. The 10.8 Megawatt-peak (MWp) combined solar PV system will be one of the largest rooftop solar installations by any Singapore-listed real estate investment trust. To be deployed and maintained by SP, the 20,157 rooftop solar panels will span across 5.2 hectares and can collectively produce 14,500 Megawatt-hours (MWh) of energy per year which is equivalent to powering 4,400 three-room Housing & Development Board (HDB) flats each year. This will help avoid over 5,900 tonnes of carbon emissions a year and is equivalent to taking almost 6,490 cars off the road3. The solar energy generated from the combined rooftop solar PV system is recognised as a renewable energy source and AA REIT will receive all the renewable energy certificates (RECs) associated with the green energy generated. These RECs can be used to offset carbon emissions by AA REIT as well as support its tenants in their emission reduction efforts. The Manager’s CEO, Mr Russell Ng, said, “We believe in embedding sustainability into our business practices, which not only benefits the environment and our stakeholders, but creates long-term value for our unitholders. Furthermore, we are pleased to partner with one of Asia Pacific’s leading utilities company, SP Group, on this significant milestone and continuation of our decarbonisation journey. We are also proactively reviewing our portfolio to identify measures and potential opportunities to reduce the brown energy consumption and carbon footprint across our properties." Mr S. Harsha, Managing Director of Sustainable Energy Solutions, Singapore, SP Group, said, “Accelerating Singapore’s transition to a clean energy future is a key priority for SP Group. We are pleased to support AIMS APAC REIT in achieving this milestone on their sustainability agenda with the incorporation of solar and carbon solutions. Our expertise in renewables and smart energy management solutions helps industrial, commercial and residential properties green their energy consumption, and enhance the energy efficiency and performance of buildings. This drives decarbonisation of our highly urbanised city and unlocks greater asset value for all stakeholders.” Additionally, AA REIT and SP are also exploring the feasibility of introducing more sustainable energy solutions to enhance the sustainability credentials in AA REIT's Singapore portfolio. Photo: Rooftop solar PV to be installed atop AA Reit’s largest logistics and warehouse property in Singapore at 20 Gul Way. - Ends - Important Notice The value of units of AIMS APAC REIT (“AA REIT”) (“Units”) and the income derived from them may fall as well as rise. The Units are not obligations of, deposits in, or guaranteed by, AIMS APAC REIT Management Limited (“Manager”), or any of its affiliates. An investment in Units is subject to investment risks, including the possible loss of the principal amount invested. Investors have no right to request the Manager to redeem their Units while the Units are listed. It is intended that Unitholders of AA REIT may only deal in their Units through trading on the Singapore Exchange Securities Trading Limited (the “SGX-ST”). Listing of the Units on the SGX-ST does not guarantee a liquid market for the Units. This announcement is for information only and does not constitute an invitation or offer to acquire, purchase or subscribe for the Units. The past performance of AA REIT is not necessarily indicative of the future performance of AA REIT. This announcement may contain forward-looking statements that involve risks and uncertainties. Actual future performance, outcomes and results may differ materially from those expressed in forward-looking statements as a result of a number of risks, uncertainties and assumptions. Representative examples of these factors include (without limitation) general industry and economic conditions, interest rate trends, cost of capital and capital availability, competition from similar developments, shifts in expected levels of property rental income, changes in operating expenses (including employee wages, benefits and training costs), property expenses and governmental and public policy changes. Investors are cautioned not to place undue reliance on these forward-looking statements, which are based on the Manager’s view of future events. About AIMS APAC REIT (www.aimsapacreit.com) Managed by the Manager, AA REIT was established with the principal investment objective of owning and investing in a diversified portfolio of income-producing industrial, logistics and business park real estate, located throughout the Asia Pacific region. The real estate assets are utilised for a variety of purposes, including but not limited to warehousing and distribution activities, business park activities and manufacturing activities. AA REIT’s existing portfolio consists of 29 properties, of which 26 properties are located throughout Singapore, and 3 properties located in Australia, including a property located in Gold Coast, Queensland, a 49.0% interest in Optus Centre located in Macquarie Park, New South Wales and Woolworths Headquarters located in Bella Vista, New South Wales. For further information, please visit www.aimsapacreit.com or follow us on LinkedIn at https://www.linkedin.com/company/aimsapacreit/ About AIMS Financial Group (www.aims.com.au) AIMS Financial Group (“AIMS”) is the sole sponsor of AA REIT. Established in 1991, AIMS is a diversified financial services and investment group, active in the areas of funds management, mortgage lending, investment banking and property investment. AIMS is also the owner of the Sydney Stock Exchange. AIMS' head office is in Sydney and it has businesses across Australia, China, Hong Kong and Singapore. Its highly qualified, professional and experienced cross-cultural teams enable AIMS to bridge the gap between Australia and Asia across various sectors. For further information, please visit www.aims.com.au About SP Group (www.spgroup.com.sg) SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore, China, Vietnam and Thailand. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, and on LinkedIn at spgrp.sg/linkedin. 1In Singapore and in terms of Megawatt-peak of solar energy. 2According to Singapore Energy Statistics 2021. 3Based on Singapore's Land Authority Transport Fuel Economy Calculator.

Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 HDB 1-Room 81.09 78.98 79.00 78.86 80.17 80.39 77.86 77.18 78.99 81.28 87.54 87.29 HDB 2-Room 96.52 91.92 92.92 92.62 94.12 94.79 90.73 89.63 91.78 94.78 103.49 102.84 HDB 3-Room 119.49 114.80 116.91 116.30 118.85 118.49 112.22 112.11 115.94 120.33 132.29 128.10 HDB 4-Room 139.94 134.96 137.64 137.70 140.19 140.04 133.47 131.31 137.04 142.66 156.01 153.34 HDB 5-Room 147.54 142.78 145.35 145.56 148.64 148.87 141.61 136.79 144.16 151.97 165.19 162.85 HDB Executive 164.05 158.23 162.29 161.77 166.18 164.43 154.00 153.21 160.98 168.72 184.59 180.19 Apartment 175.53 167.39 164.61 167.46 175.43 177.46 164.16 156.19 163.04 179.66 198.71 191.52 Terrace 267.44 262.12 265.22 265.40 276.88 276.46 260.00 252.25 270.34 290.38 311.38 286.03 Semi-Detached 340.32 333.05 332.47 336.34 351.53 349.78 325.65 324.20 335.52 370.67 392.95 372.29 Bungalow 666.12 646.66 633.47 662.99 688.41 699.45 627.26 650.18 619.13 718.02 776.44 731.30 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 HDB 1-Room 72.46 71.03 70.38 70.28 71.48 71.86 69.16 67.69 69.30 71.92 78.05 78.52 HDB 2-Room 87.55 83.48 84.15 83.90 85.46 85.94 81.99 80.46 82.23 85.21 93.42 93.59 HDB 3-Room 107.51 103.13 104.73 104.06 106.59 106.15 100.27 99.66 102.84 107.06 118.11 115.38 HDB 4-Room 125.27 120.86 122.70 122.47 125.06 124.99 118.78 116.20 120.97 126.03 138.53 137.64 HDB 5-Room 131.50 127.51 129.05 128.83 131.93 132.27 125.43 120.56 126.60 133.43 145.81 145.63 HDB Executive 147.11 141.81 144.94 144.02 148.42 146.81 137.03 135.88 142.35 149.14 163.91 161.79 Apartment 157.00 149.45 145.14 146.83 154.44 156.79 144.07 135.03 140.09 155.96 175.31 171.33 Terrace 244.04 239.52 241.71 240.94 251.32 251.12 235.05 227.31 243.21 259.98 282.50 262.69 Semi-Detached 313.22 305.01 304.96 308.47 323.21 319.99 297.18 295.56 305.12 337.24 359.90 342.81 Bungalow 621.34 599.37 589.03 615.12 636.98 650.72 578.80 597.47 570.77 662.48 717.39 678.65 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

Powering New Talents One of Singapore’s largest corporations, SP Group (SP) is a leading energy utilities company in the Asia Pacific. SP owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia. Tay Wei Jia holds a Bachelor in Electrical Engineering (Highest Distinction), and is a Scholarship Recipient of SP Group. He currently works as an Executive Engineer in SP. More than 1.6 million industrial, commercial and residential customers in Singapore benefit from SP’s world-class transmission, distribution and market support services. With the rapid growth in energy demand globally, a country’s electricity network is key infrastructure in today’s society. Without electricity, cities can virtually go into a standstill. Singapore’s power network is ranked one of the most reliable in the world. SP invests in infrastructure, technology and manpower to ensure our customers have efficient and reliable power supply. Undoubtedly, maintaining that high level of performance requires sound planning and robust operations, as well as a dedicated and skilled workforce. Tay Wei Jia, 28 years old, is a Scholarship Recipient of SP Group. As an Executive Engineer at SP for over two years, he shares how he is part of a diverse organisation, and how he hopes to contribute in the future. Why did you choose to study engineering? Have you always been technology-inclined? Engineering has been a natural choice for me since I was in Secondary School. I’m curious about how things work and enjoy solving problems. I see engineering as a practical way to create solutions that help improve the quality of life for others. Technology enables us to bring reliable and efficient solutions to people. How did you discover SP Group’s Scholarship, and what was key to you taking on the scholarship? I thought carefully about what I wanted to do as an electrical engineer, and I had an interest in the energy sector. SP operates the national grid from transmission to distribution, and plays a role in making renewable energy sources accessible. I wanted to take up a scholarship from SP in order to apply my electrical engineering skills to the electrical network in Singapore. Securing an interview with SP was the launchpad for the journey ahead. Tell us more about your role in SP. And, which aspect of your role excites you most? I currently lead a team in the electricity operations and maintenance section. Our team diverts underground cables, making way for new developments, as part of Singapore’s nation-building efforts. Cable diversion work requires careful planning and precision to maintain reliability in our network. I feel a personal sense of satisfaction when I walk on Singapore’s streets and see everywhere brightly lit. I know I have contributed to Singapore’s energy sector. From top left to bottom right: As an Executive Engineer, Wei Jia also leads his team in doing high-voltage switching for cable maintenance and repair. Precision and careful planning are key in Wei Jia’s duties in cable diversion works. EDGE engineers like Wei Jia also has the opportunity to play a part in driving digitalisation in SP. How does your role as an Executive Engineer in SP help shape you both professionally and personally? As an Engineering Development for GraduatE (EDGE) Executive Engineer in SP, I’m equipped with a strong foundation from which to build my career. Aside from professional development and training, I also have the opportunity to lead teams and network with industry partners at external events. The experience and exposure have helped hone my technical and leadership skills, and boosted my confidence in dealing with people. You have worked at SP Group for over two years. What was your most significant moment so far? For me, it was witnessing first-hand how everyone got together to restore electricity supply during a blackout. Their dedication and efficiency made me feel proud to be part of the team. Everyone acted swiftly and decisively to bring things back to normal. Did you face any setback and if so, how did you overcome it? There will always be challenges and setbacks in any line of work – such as problems we did not anticipate. I’ve learnt that it’s important to build a strong and bonded team. Team members need to motivate one another and when we brainstorm for solutions, we tap on everyone’s experiences. It is a continuous learning journey that helps strengthen our competencies. Aside from your role as an Executive Engineer, how else have you contributed to the organisation? I’m currently working on a data digitisation project. This excites me as the energy future is about driving innovations with technology. I’m keen to explore how we can leverage data for reliability – further strengthening our networks and making them more cost-efficient. How has this scholarship benefited your career? What advice do you have for juniors considering this scholarship? We’re exposed to events and meetings where we gain insights on the company’s strategic plans. This helps us align our own work plans with the company. Such opportunities hone our thinking skills and understand how high-level plans translate to overall business success. SP is a good learning ground for fresh graduates, especially on the future of green energy. What are your goals for the near future? Singapore is driving towards a higher adoption of renewable energy sources, with solar photovoltaic installations being accelerated exponentially. SP is leading the way on many fronts. For example, we’re enabling the increase in electric vehicle adoption by setting up a network of 1,000 charging points island-wide by 2020. We’re also building digital energy solutions to help customers to save energy and cost. I’m looking forward to contributing as actively as I can to this transformation! This article was first published in BrightSparks Magazine July 2020. Republished with permission from CareerBuilder Singapore.

OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Go green, go paperless Moving from paper to electronic bills   As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Frequently Asked Questions About Go Green, Go Paperless 1. I received a letter from SP titled "Going Paperless." What is this initiative about? As part of our sustainability efforts, we are transitioning from paper to electronic bills in phases. Many customers have embraced this change, and we encourage more to join us. You can access your e-bill via the SP app or Utilities Portal if you’ve registered an e-account. With an e-account, you’ll be able to view your e-bill and access a full suite of utilities services, including consumption tracking, payment options, and account management. 2. I still require physical copies of my bill. Can I opt out of this initiative, and is there a charge for paper bills? We understand some customers may still need paper bills or more time to transition. Paper bills remain available at no charge. To continue receiving paper bills, contact us via: • E-bill Hotline: 6671 7101 • WhatsApp: 9659 8250 • Online: spgrp.sg/contactus Customers without an online account via the SP app or Utilities Portal will continue receiving paper bills. 3. What will happen if I don’t sign up for an e-account and don’t contact SP? If you need more time or prefer not to register, paper bills will continue to be provided. 4. Will SP be charging for paper bills under this initiative? There is currently no charge for paper bills. 5. I have more than one account, but your "Go Paperless" letter only shows one. Will I receive letters for my other accounts? We are sending letters in batches and converting accounts progressively. You may receive letters for your other accounts later. We appreciate your patience and understanding. E-Account and E-Bill Setup 6. What is an e-account and how do I register for one? An e-account provides access to our SP app and Utilities Portal, where you can manage all available utility services. To sign up for an e-account, please follow the steps below: Step 1: Download the SP app from the App Store or Google Play, or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the login page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number (found on your bill), the postal code tied to your premises, and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account login details, click on “Forgot Password” or “Forgot Email”, and follow the instructions to perform a reset. You can download and save your current and past 13 months’ bills using our SP app or Utilities Portal (spgrp.sg/UPortal) at no charge. 7. What are the benefits of creating an e-account? Going paperless helps the environment and offers greater convenience. With an e-account, you can access a full suite of utility e-services such as: Monitoring utilities consumption Opening and closing accounts Submitting meter readings Making utilities bill payments on the go Retrieving past transactions or bills (up to 13 months)   8. What if I forget to check my e-bill? You will receive monthly notifications via email and the SP app whenever your latest bill is ready. 9. How do I view my e-bill from the SP app or Utilities Portal? You can conveniently view your e-bills under the “Bills” section in the SP app or Utilities Portal. 10. Do I need to wait for a notification letter to switch to e-bill? You may set up an e-account and switch to e-bill at any time. Billing History and Account Access 11. Can I get past copies of my bill if I need them and do I need to pay for them? You can download and save your current and past 13 months’ bills using our SP app or Utilities Portal ( spgrp.sg/UPortal ) at no charge. Payment and Account Management 12. I am currently paying my utilities bill through GIRO. If I switch to e-bills, will my existing GIRO arrangements be affected? No, your existing GIRO arrangements will not be impacted by the switch to e-bills. 13. Will switching to e-bill impact my account, payment mode and/or billing cycle in any way? This initiative will not impact your account, payment mode and billing cycle at all. 14. Do I need to choose between paper or e-bills again if I switch from SP to an electricity retailer? Retailers will either bill you directly or via SP Group. Please check with your retailer about the billing arrangement. Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home.

Porsche, SP Group tie up to launch 3 new EV charging sites � WED, DEC 01, 2021 - 12:40 PM VIVIENNE TAY � vtay@sph.com.sg � @VivienneTayBT Porsche and SP Group will launch new charging sites at Gardens by the Bay, South Beach and Sembawang Country Club by January 2022. PHOTO: REUTERS PORSCHE Asia Pacific is partnering utility group SP Group to expand the sports car maker's charging network in Singapore for plug-in hybrid electric vehicles (EV) and battery EVs. As part of the tie-up, Porsche and SP Group will launch 3 new Porsche destination charging (PDC) network sites at Gardens by the Bay, South Beach and Sembawang Country Club by January 2022. The move adds 15 new charging points to the PDC network, Porsche and SP Group said in a joint press statement on Wednesday (Dec 1). Both parties have also partnered property developer City Developments Limited (CDL) to expand EV charging infrastructure at 4 CDL properties - City Square Mall, King's Centre, Palais Renaissance and Quayside Isle, adding another 15 charging points to the PDC network. Porsche aims to have 51 charging stations islandwide by mid-2022. At present, SP Group runs 10 PDC charging points at ONE15 Marina Sentosa Cove and Jewel Changi Airport. The PDC network is open to all EV drivers, but owners of Porsche plug-in EVs and battery EVs have additional benefits. SP Group operates over 450 charging points across more than 100 locations, including shopping malls, commercial buildings, business parks, industrial sites, residential and attractions islandwide.