Media Release Malee Group Partners SP Group to Power Green Energy Transition for Manufacturing Facility Bangkok, 30 October 2023 — SP Group (SP) announced a strategic partnership with Malee Group (Malee), a leading player in Thailand's beverage manufacturing industry, to install 1.0 Megawatt-peak (MWp) rooftop solar photovoltaic (PV). It will be the first Malee-branded factory to tap into solar power to green its energy mix. SP will design, own, install and operate the solar PV system, comprising approximately 1,600 solar panels, at Malee Group’s factory in Nakhon Pathom. When commissioned in Q1 2024, the solar PV system will generate 1,378 Megawatt-hour (MWh) of clean electricity annually, supplying approximately 15 percent of the factory’s energy requirements while reducing carbon emissions by 700 tons per year. This collaboration highlights both companies’ commitment to contribute to Thailand's renewable energy goals of achieving six Gigawatt (GW) of solar energy, amounting to 30 per cent of Thailand’s total energy production, by 2036.  “Malee Group is excited to embark on this transformative journey towards sustainable energy in partnership with SP Group,” stated Malee Group Chief Executive Officer Rajdev Narula. “Our company is determined to become the ‘Top F&B Brand of Choice’ by helping people become healthier and happier every day through the power of plant and dairy.  We fully commit to optimising energy usage for maximum efficiency, minimising environmental impact, protecting the local environment, and reducing energy costs as much as possible. Embracing solar power at our Nakhon Pathom factory is not only a significant step in reducing our carbon footprint but also a testament to our commitment to environmental stewardship and innovation. This collaboration aligns perfectly with our core values of excellence and sustainability.” SP Group Managing Director for Southeast Asia and Australia Brandon Chia said: “We are enabling the manufacturing sector to harness renewable energy sources and other sustainable energy solutions such as district cooling, cooling-as-a-service and smart digital energy management solutions. This will contribute significantly to Thailand’s decarbonisation efforts. We are committed to helping Malee incorporate clean energy and look forward to more opportunities to support its sustainability journey with our comprehensive suite of smart and sustainable energy solutions.” In addition to Malee, SP has over 35 Megawatt-peak (MWp) of rooftop solar projects in operation and under construction; and secured a pipeline of over 100MWp of projects across Thailand. Key partners include Asia Composite Material, Compact International and SAICO, who have leveraged SP’s strong engineering expertise, regional experience and operational excellence to embark on their green energy transition. Other sustainable energy solutions that SP is bringing into Thailand include its first district cooling project in Thailand, at Government Complex Centre Zone C, as part of its joint venture with Banpu NEXT. When completed in 2024, the district cooling system will operate a total cooling capacity of up to 14,000 Refrigeration Tons (RT) and enable the facility to save approximately 40 million baht (USD $1.12 million) per year on electricity costs, achieve 20 per cent in energy savings and reduce carbon emissions by up to 3,000 tons annually. -Ends-

连 续 3 年 获 公 益 金 奖 梧 梯 ( 右 ) 早 前 在 义 工 的 陪 同 下 顺 利 到 超 市 购 物 。( 全 欣 社 会 服 务 提 供 ) 新 能 源 职 员 当 义 工 陪 视 障 者 超 市 购 物 冯 凯 麟 报 道 fungkl@sph.com.sg 新 能 源 集 团 连 续 第 三 年 荣 获 公 益 金 奖 , 去 年 展 开 更 多 帮 助 弱 势 群 体 的 外 展 活 动 , 当 中 视 障 长 者 受 益 , 在 义 工 陪 同 下 可 到 超 市 购 物 。 新 能 源 集 团 (SP Group) 连 续 第 三 年 荣 获 公 益 金 奖 最 高 荣 誉 —— 顶 峰 奖 , 也 获 颁 另 外 四 个 奖 项 , 成 为 今 年 获 奖 最 多 的 机 构 。 新 能 源 集 团 一 向 致 力 于 行 善 , 积 极 动 员 职 员 、 商 业 伙 伴 以 及 客 户 参 与 社 区 公 益 项 目 , 受 益 者 不 但 包 括 年 长 者 、 儿 童 、 青 少 年 , 近 期 更 是 为 特 殊 教 育 行 业 提 供 支 持 。2022 至 2024 年 间 , 集 团 通 过 慈 善 捐 款 与 员 工 志 愿 服 务 创 造 的 社 会 价 值 总 额 已 从 500 万 元 稳 步 增 长 至 580 万 元 。 去 年 , 更 多 新 能 源 集 团 员 工 成 为 义 工 , 且 服 务 时 长 同 比 多 了 一 倍 , “ 心 能 源 义 工 ” ( S P Heart Workers) 与 全 欣 社 会 服 务 (Allkin Singapore)、 幼 儿 培 育 辅 助 计 划 (KidStart)、 触 爱 社 会 服 务 (TOUCH Community Services )、 青 年 引 导 (Youth Guidance Outreach Services) 等 社 会 伙 伴 合 作 , 为 弱 势 群 体 进 行 了 一 系 列 外 展 活 动 , 超 过 1500 人 受 益 。 视 障 人 士 卓 梧 梯 (71 岁 ) 是 受 益 者 之 一 。 与 妻 子 住 在 榜 鹅 租 赁 组 屋 的 他 受 访 时 说 ,2014 年 白 内 障 手 术 失 败 后 右 眼 失 明 ,2023 年 8 月 左 眼 视 力 更 衰 退 至 仅 存 5% 至 10%, 不 得 不 辞 去 维 修 员 的 工 作 。 “ 日 常 生 活 非 常 不 便 , 看 东 西 很 朦 , 去 看 医 生 都 需 要 邻 居 协 助 或 妻 子 请 假 陪 同 , 平 时 去 超 市 买 东 西 也 要 拿 着 拐 杖 慢 慢 走 。” 他 自 2022 年 6 月 成 为 全 欣 社 会 乐 龄 服 务 的 受 益 人 , 每 两 周 都 会 参 与 活 跃 乐 龄 中 心 的 活 动 。 他 去 年 7 月 通 过 全 欣 社 会 服 务 得 以 参 与 新 能 源 集 团 举 办 的 公 益 活 动 后 , 有 义 工 陪 他 到 超 市 一 同 购 物 , 而 且 还 能 得 到 50 元 购 物 券 , 选 择 购 买 想 要 的 商 品 。“ 这 个 活 动 切 实 减 轻 了 生 活 负 担 , 希 望 日 后 能 持 续 举 办 。” 捐 70 万 元 助 自 闭 儿 职 业 培 训 集 团 和 自 闭 症 中 心 捐 款 支 持 职 业 培 训 计 划 。 新 能 源 集 团 与 圣 安 德 烈 自 闭 症 中 心 (St Andrew's Autism Centre) 合 作 , 捐 助 70 万 元 支 持 一 项 多 管 齐 下 的 Dignity of Work 职 业 培 训 计 划 。 这 项 计 划 为 中 度 自 闭 儿 提 供 餐 饮 业 就 业 通 道 , 帮 助 自 闭 青 年 克 服 完 成 正 规 教 育 后 难 以 找 到 工 作 或 参 与 社 会 的 困 境 。 项 目 惠 及 400 多 名 中 度 自 闭 青 年 , 并 为 他 们 的 看 护 者 提 供 相 关 支 持 。

பிள்ளை்கள் மின்னியல் சாதனங்கள் பெற $1 மி. உதவி குறைந்த ெம்பைக குடும்பங்களைச் சேர்ந்த பிள்ளை்களுககு $1 மில்லியன் செலவில் மின்னியல் சாதனங்களும் ்கல்வி, மேம்பாட்டு சதாகுப்பு்களும் வழங்கப்படவுள்ளன. எஸ்பி குழுமம் அதன் எஸ்பி கிட்ஸ் எட் ஹார்ட் திட்டத்தின் கீழ் நன்ச்காளடயா்க நேற்று இதனை அளித்தது. எஸ்பி கிட்ஸ் எட் ஹார்ட் திட்டத்தில் பிள்ளை்களுடன் சதாண்டூழியர் ஒருவர் உரையாடுகிறார். படம்: எஸ்பி குழுமம்

Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. [Media+Release]+Digital+Twin+for+National+Power+Grid.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/45562f72-f426-4d68-886e-28ae29cfe57b/%5BMedia+Release%5D+Digital+Twin+for+National+Power+Grid.pdf?MOD=AJPERES&CVID= MEDIA RELEASE 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources. 2 The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: • Asset Twin 1 for the health management of grid assets (such as substations, transformers, cables); and • Network Twin 2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) 3 Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network. 4 In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations. 5 Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.” 6 Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.” 7 When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations. Annex: Factsheet on the Singapore Power Grid Digital Twin About Energy Market Authority -- End -- The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG. ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2 The digital twin of Singapore’s power grid will comprise two key models: a. Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory 3 . b. Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO) 4 , the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-stransition-to-electric-vehicles. 3 Key benefits of the Grid Digital Twin are: a. Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets. b. Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads. c. Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience. Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL OF NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as s

GETTING STARTED OPENING YOUR UTILITIES ACCOUNT GETTING YOUR UTILITIES SUPPLIES MANAGING YOUR UTILITIES ACCOUNT CLOSING YOUR UTILITIES ACCOUNT 5 Here are steps to guide you through your commercial utilities journey with us. Getting started • Use of premises • Types of supply • Meter(s) requirements • Security deposit and supply capacity/load Opening your utilities account • Where to apply? • Required documents Getting your utilities supplies • Requirements for electrical installation licence (for > 45kVA) • When can supplies be turned on? • Express turn-on requirements Managing your utilities account • Applying for an e-account • Reading your meters • Paying your bills • Understanding the tariff • How to switch electricity supply to a retailer? Closing your utilities account • Required documents • Things to note after closing your utilities account 2 GETTING STARTED GETTING STARTED USE OF PREMISES Residential – Domestic Use For premises that are used exclusively for residential purposes. Commercial – Non-Domestic Use For premises that are used for the purpose of, or in connection with any trade, business or profession. It is important to declare the use of premises correctly as it is an offence under the Public Utilities Act (Cap. 261) to make any false statement, representation or declaration in connection with the application for water supplied by the Public Utilities Board (PUB). 3 GETTING STARTED TYPES OF SUPPLY Permanent Supply Application for any residential, trade, business or professional use. Application for the following type of premises: Construction Site Street Opera (e.g. Wayang) Site Office Gondola Temporary Supply After opening of utilities account: Premises without Electricity Meter Installation, testing and submission of Electrical Installation Licence (EIL) (if applicable) are required before turning on utilities supply. Please refer to Page 9 for more information. Premises without Water Meter PUB will install and turn on water supply within three (3) business days after all plumbing works are completed and relevant documents are submitted. Premises without Gas Meter Please contact City Energy Pte. Ltd. (as Trustee of City Energy Trust) at 1800 555 1661 or visit City Energy Showroom at Plaza Singapura, #03-78 (68 Orchard Road, Singapore 238839) if you require gas supply. 4 SECURITY DEPOSIT + AND Initial Security Deposit required – Permanent Supply Use of Premises Water Electricity Gas HDB Shop Houses Stalls – Cooking Stalls – Non-Cooking Multi-Storey Carpark ATM/Translink/ Info Teller Bin Compound $100 $200 $600 $200 $500 $200 $100 $400 Public Lighting Refer to SP PowerGrid Quotation Others $3.50 per Cu M or $300, whichever is higher Based on Supply Capacity (kVA)* $400 *Please check with your appointed Licensed Electrical Worker (LEW) on the Supply Capacity. Supply Capacity (kVA) Up to 15 16 to 45 46 to 75 76 to 140 141 to 180 181 to 230 231 to 280 281 to 460 461 to 560 561 to 1,000 1,001 and above Security Deposit $450 $1,350 $2,100 $4,050 $5,100 $6,600 $7,950 $13,050 $15,900 $28,500 $57,000 5 Security Deposit (cont'd) Supply Capacity (kW) Security Deposit High Tension & Extra High Tension (Temporary & Permanent Supply) $40 per kW Initial Security Deposit required – Temporary Supply Use of Premises Water Electricity Construction Site $3.50 per Cu M or $300, whichever is higher Based on Supply Capacity Site Office $1,300 Street Opera (e.g. Wayang) $150 per day Gondola $200 + The rates are subjected to review. 6 OPENING YOUR UTILITIES ACCOUNT OPENING YOUR UTILITIES ACCOUNT SP Group Website WHERE TO APPLY? Scan here or visit https://openaccount.spgroup.com.sg/#/open-account/ to open a commercial utilities account. You are required to make payment for your initial security deposit via eNETS or Credit Card during the online application. For payment via eNETS, you will require a valid Internet Banking Personal Account with DBS/POSB/OCBC/Plus, Citibank, or UOB (eNETS Debit), adequate balance and payment limit sufficient for the security deposit deduction. For payment via Visa/Mastercard, please note that it is only applicable for electricity supply of up to 1,001kVA and above and other services such as water and gas. Customer Service Centre Opening hours Mon – Fri : 8.30am to 6.00pm Sat : 8.30am to 1.00pm Closed on Sun & Public Holidays 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 7 Required Documents 1 Application Form 2 ID CARD WORK PASS OPENING YOUR UTILITIES ACCOUNT Under Personal Name Application Form (Completed and signed) 3 Tenancy agreement Documentary proof of occupancy (e.g. Tenancy agreement or property tax) NRIC/FIN (Front and Back) [For Foreign Delegates, please provide copy of Green Card/Employment Pass/ copy of Exemption Order] 4 SPECIMEN Initial security deposit is payable upon application 1 Application Form 2 Application Form (Completed and signed) Latest ACRA detailed Business Profile/Bizfile 3 Tenancy agreement 4 Under Company Name Documentary proof of occupancy (e.g. Tenancy agreement or property tax) Copy of Acknowledgement of Electrical Installation Licence Requirement Form (EIL Form) (for > 45kVA) 5 SPECIMEN Initial security deposit is payable upon application Required upon request • Copy of Director's NRIC/FIN card [Front and Back] • Letter of Authorisation + – if signatory is not a Director according to ACRA listing + To be authorised by the Director listed in the recent ACRA detailed Business Profile/ Bizfile on the letterhead issued by the company, indicating its representative's name and identification number, i.e. NRIC or FIN. Additional Documents for Temporary Supply 1 2 Quotation for Electricity Supply Connection and EIL issued by EMA Water quotation from PUB 8 GETTING YOUR UTILITIES SUPPLIES REQUIREMENTS FOR ELECTRICAL Upon account opening, you are required to obtain an Electrical Installation Licence (EIL) when you use or operate an electrical installation of approved load exceeding 45kVA for commercial purposes. GETTING YOUR UTILITIES SUPPLIES HOW DO I APPLY FOR AN ELECTRICAL You are required to appoint a Licensed Electrical Worker (LEW) of the appropriate class to take charge of the electrical installation and submit the application for an EIL. Scan for more details 9 ELECTRICITY WHEN CAN SUPPLIES BE TURNED ON? Premises Type (Permanent Supply with meter(s) on site) Supply Turn-On Premises with electricity supply <45kVA Premises with electricity supply >45kVA 2 business days 3 business days upon submission of EIL GETTING YOUR UTILITIES SUPPLIES Same-day express turn-on service is subject to availability and with at least three hours advance notice. An express service charge is applicable for working weekdays/Saturdays. Please note that express service is unavailable for premises with: Electricity supply capacity exceeding 45kVA Water meters exceeding 25mm Commercial Gas MARKET Electricity currently supplied from the Open Electricity Market (OEM) via a licensed electricity retailer or SP Group at the wholesale electricity price 10 MANAGING YOUR UTILITIES ACCOUNT Please apply for an e-account to manage your utilities account via SP Utilities Portal. Scan here to apply Print the completed online application form, and endorse with your signature and company stamp. Submit the form to https://services.spservices.sg/#/uploadEServices Your application will be reviewed and once it is approved, the login details will be sent to the email address indicated in your online application. Get the SP App to manage your bill with greater convenience READING YOUR METERS Meter readings are taken once every two months. On months where meters are not read, your bill will be estimated based on the average daily usage between your last two actual reads. Your bill will be adjusted when your meters are next read. To avoid bill estimation, we strongly encourage customers to make use of the following e-services available for submission of meter readings: MANAGING YOUR UTILITIES ACCOUNT • SP Utilities Portal via spgrp.sg/UPortal • SP App • Email to customerreading@spgroup.com.sg Scan here to understand your utilities bill 11 PAYING YOUR BILLS GIRO How to Apply? • Through AXS machines for DBS & POSB ATM cardholders • Internet banking for DBS, POSB and OCBC cardholders • Mail the completed GIRO application form to: 2 Kallang Sector, Singapore 349277, Attention: Revenue Collection Approval may take up to six weeks. You will be notified of the status of your GIRO application via your utilities bill. Other Payment Modes Payment by credit cards via the SP App DBS/UOB/OCBC Internet banking DBS/POSB/ OCBC ATMs 7-Eleven stores SP Group Customer Service Centre AXS stations MANAGING YOUR UTILITIES ACCOUNT Note: Pink notices are issued as a reminder when payments are not made by the due date. A fee of $0.54 (inclusive of GST) applies and will be reflected in the next bill. If no payment is received after the reminder, a late payment charge of 1% will be imposed on any outstanding balance in the subsequent bill. UNDERSTANDING THE TARIFF HOW TO SWITCH ELECTRICITY SUPPLY TO RETAILER? For more information on tariffs, scan here For more information on Open Electricity Market, scan here 12 CLOSING YOUR UTILITIES ACCOUNT Required Documents Under Personal Name 1 Termination Form Termination of Utilities Supply Form (Completed and signed) 2 ID CARD WORK PASS NRIC/FIN (Front and Back) 1 Termination 2 Form Under Company Name Termination of Utilities Supply Form (Completed and signed) Required upon request Latest ACRA detailed Business Profile/Bizfile • Copy of Director's NRIC/FIN card [Front and Back] • Letter of Authorisation* – if signatory is not a Director according to ACRA listing *To be authorised by the Director listed in the recent ACRA detailed Business Profile/Bizfile on the letterhead issued by the company, indicating its representative's name and identification number, i.e. NRIC or FIN. In person: Please bring along the required documents during your visit to our Customer Service Centre Termination of Utilities Supply Forms are available at our service counters. 13 CLOSING YOUR UTILITIES ACCOUNT THINGS TO NOTE AFTER CLOSING YOUR UTILITIES ACCOUNT Termination of Gas Supply For termination of gas supply, City Energy charges a termination fee for commercial premises. Separate gas appliance disconnection fee is chargeable if required. Please refer to www.cityenergy.com.sg for more information. Refund of Security Deposit Upon closure of utilities account, the security deposit will be used to offset the final charges. Any credit balance left in your account may be transferred to other accounts under your name, if there are any outstanding charges before the final balance is refunded to you. You should receive your final bill and refund (if any) within a month. You may indicate the following in the termination form for credit balance (if any) to be: 1 2 3 GIRO DONATE Refunded via cheque Refunded to your active Giro linked to the utilities account Donated to SP Heartware Fund 4 5 Refunded to your SGD Bank account (Please provide a copy of your bank statement for verification purposes) Transferred to another active utilities account CLOSING YOUR UTILITIES ACCOUNT GIRO For utilities account under GIRO, the GIRO arrangement will be terminated after we have deducted the final charges. 14 READY TO START YOUR UTILITIES JOURNEY WITH US? Utilities Account Opening Checklist Use of premises: Types of supply: Security deposit $ Supply capacity Domestic Permanent kVA Non-Domestic Temporary Meter(s) requirements: Need to engage Licensed Electrical Worker Need to engage Licensed Plumber Need to contact City Energy Pte. Ltd. (as Trustee of City Energy Trust) Required documents (Refer to Page 8) Notes: Download forms here 15 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 1800 222 2333 www.spgroup.com.sg

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 HDB 1-Room 126 132 150 152 149 140 151 148 139 142 128 127 HDB 2-Room 167 173 199 199 195 183 198 192 183 186 166 168 HDB 3-Room 241 250 292 285 277 264 283 277 266 266 243 238 HDB 4-Room 330 342 398 396 383 360 385 381 363 365 338 327 HDB 5-Room 381 399 463 466 448 416 447 446 427 429 397 379 HDB Executive 474 489 575 568 544 515 546 548 520 523 481 462 Apartment 435 486 578 573 543 500 513 539 523 519 486 446 Terrace 794 821 957 900 872 838 847 885 851 851 785 747 Semi-Detached 1,038 1,109 1,254 1,224 1,170 1,128 1,126 1,168 1,137 1,141 1,056 1,000 Bungalow 1,951 2,146 2,432 2,360 2,266 2,220 2,121 2,347 2,192 2,190 2,012 2,004 Note: The figures exclude electricity consumption for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Powering Tengah, Singapore’s First AI-enabled, Eco-friendly, Smart Energy Town SUSTAINABILITY Speakers and moderator at the virtual Ecosperity Conversations on “Sustainable Districts for a Sustainable City”. Photo credits: Temasek How can we enhance livability, sustainability and resilience of our cities through urban planning and urban innovation? This was explored at the first virtual Ecosperity Conversations session held by Temasek on 24 June 2020. SP Group’s S Harsha, Managing Director of Singapore Markets in Sustainable Energy Solutions joined Dr. Limin Hee, Director of Research at Singapore’s Centre for Liveable Cities, Frederick Teo, Director and Soh Hui Qing, Associate Director of Sustainability and Stewardship Group at Temasek. They exchanged ideas on how district-level projects could be testbeds for the national roll-out of sustainable energy solutions. Citing the collaboration between SP Group and the Housing Development Board at Tengah, Harsha opined that the careful integration of “eco-innovations” can transform this new town into an AI-enabled and sustainability-focused eco-town of the future. These “eco-innovations” include the world’s first large-scale residential Centralised Cooling System (CCS); vertically deployed building-infused photovoltaic systems; electric vehicle fast charging hubs coupled with battery energy storage systems; and digital solutions designed for residents and municipal operators. Here are some interesting Q&As captured during Harsha’s interaction with the audience: How do you promote CCS, given that it is just an option to the residents? Harsha: We’ve been engaging Tengah residents fairly early in their home purchase journey. We talk to them during the lease signing and even unit selection phase. Since August last year, we’ve engaged close to 2,000 dwelling units and we continue to see a high interest level towards CCS. It’s very encouraging and we are aiming for at least 80% of our residents to opt for CCS! We have limited rooftop space on HDB blocks. How can one free up space to harness renewable energy? Harsha: One of the early innovations we are bringing into Tengah is the building-integrated photovoltaics whereby solar panels will be deployed vertically on the crown of the HDB blocks. They’re not going to be as efficient as the RC rooftop solar panels but we will give it our best shot to harness as much renewable energy as possible and route it back to CCS. Are you also implementing other circular economy concepts in Tengah? Harsha: We’re exploring the possibility of implementing our zero-waste gasification system which piloted at Gardens by the Bay in Tengah’s residential context. This gasification system converts waste into thermal energy and biochar (carbonised biomass). The process also emits a lot of synthesis gas that can be used for thermal heating. Instead of Sembawang Hot Springs, perhaps we can have our own Tengah Hot Springs? Well, that’s a crazy idea I have at the back of my mind. Graphic recording of the webinar. Photo credits: Temasek As Singapore's first eco-smart energy town powered by SP, Tengah could provide the blueprint for eco towns in Singapore. This can be achieved through the collective efforts of residents, municipal operators, and businesses as they advance towards sustainability together. — 6 August 2020 TAGS #SUSTAINABILITY #ECOSPERITY #TENGAH YOU MIGHT BE INTERESTED TO READ SP Group partners KBC to study and develop Vietnam's first district cooling system for industrial parks SP Group launches Singapore’s first EV fast charging hub in a HDB carpark in Tengah DSTA appoints SP Group to roll out smart utilities management system across Singapore's defence facilities

LICENSED ELECTRICIAN PREPARATORY PROGRAMME (Programme Code: ENO32) LEARNING OUTCOMES The Licensed Electrician Preparatory Programme will equip participants with the necessary theoretical foundation and practical application skills to carry out the work of a Licensed Electrician. PRE-REQUISITES Applicants are required to have at least: o 5 years of relevant local hands-on experience in electrical works; and o GCE “N” Level with pass in English and Mathematics or Workplace Literacy and Numeracy (WPLN) Level 5 --- The programme is optional for applicants with: o NITEC in Electrical Engineering and at least 2 years of relevant local hands-on experience in electrical works (after NITEC); or o At least 10 years of relevant local hands-on experience in electrical works PROGRAMME CONTENTS Theoretical Foundation Conducted by Singapore Polytechnic/Ngee Ann Polytechnic No. Description Hours Total Module 1: Electrical Principles 1.1 Basic Principles of Electricity 5 1.2 AC Circuits 15 1.3 Basics of Three Phase AC Circuits 15 1.4 Written Assessment 1 2 2 Module 2: Electrical Installation Design 2.1 Statutory Act and Regulations 5 2.2 Protective Devices and Cables 13 2.3 Protection Against Electric Shock 15 2.4 Electrical System Design 7 2.5 Temporary Electrical Installation 9 2.6 Written Assessment 2 2 2 Module 3: Testing and Maintenance of Electrical Systems 3.1 Testing of Switchboards 9 3.2 Maintenance of Switchboards 6 3.3 Standby Generators 6 3.4 Photovoltaic System 7 3.5 Written Assessment 3 2 2 1 35 49 28 Total 118 V13_042024 Practical Application Conducted by Singapore Institute of Power and Gas No. Description Hours Total Module 4: Safety and Connection Process 4.1 Safety & Licensing Requirements 3.5 4.2 The Supply Connection Process 3.5 4.3 Assessment 1.0 Module 5: Electrical Installation Less than 45kVA 5.1 Practical Design of Small Electrical Installation 10.5 5.2 Generator Supply for Small Electrical Installation 3.5 5.3 Assessment 1.0 Module 6: Inspection and Testing 6.1 Safety Requirements and Tools for Inspection and Testing 7.0 6.2 Practical Inspection and Testing of Small Installation 7.0 6.3 Assessment 1.0 8 15 15 Total 38 ASSESSMENT For modules conducted by SP/NP, a written assessment will be conducted upon completion of each module. For modules conducted by SIPG, a practical assessment will be conducted upon completion of each module. PROGRAMME TIMING The programme will be conducted during weekday evenings (6.30pm – 10.00pm) and Saturdays (8.30am – 6.00pm). CERTIFICATE Participants who have successfully pass all theoretical and practical modules will be awarded a Certificate of Achievement jointly issued by SIPG and SP/NP. EMA LICENSING COMPETENCY ASSESSMENT The “Certificate of Achievement” is required by EMA for participants without the relevant educational qualification. Participants are required to ensure that they satisfy the relevant work experience and pass the “EMA Licensing Competency Assessment” to qualify for an Electrician’s License. Please refer to EMA website for more information on application for Electrician License: EMA Website Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 2 V13_042024 PROGRAMME FEE Full Programme Fee Singapore Citizens and Permanent Residents <40 years old Nett Fee after SSG Funding* Singapore Citizens ≥ 40 years old only Enhanced Training Support for SMEs # Without GST $8,380.00 $2,514.00 $838.00 $838.00 With 9% GST + $9,134.20 $2740.26 $1064.26 $1064.26 * Subjected to SSG’s approval and changes. + 9% GST applicable for intakes starting from 1 Jan 2024 # For more information on the Enhanced Training Support for Small & Medium Enterprises (SMEs) scheme, please click here. Self-sponsored applicants may use their relevant SkillsFuture Credit (SFC) to offset the programme fee. PROGRAMME SCHEDULE Next intake: May 2024 (Closed) / Feb 2025 Registration closing date: 4 weeks before programme commencement Application will be considered upon submission of completed application form and all necessary supporting documents. SIPG will contact the applicant after confirmation that all admission criteria are met. SIPG reserves the rights to amend any details relating to the programme without prior notice. For enquiries, contact SIPG at training-institute@spgroup.com.sg or 6916 7930. 3 V13_042024 This page is intentionally left blank 4 V13_042024 Registration Form Licensed Electrician Preparatory Programme PART A: PERSONAL PARTICULARS � Self-Sponsored Applicant ** Full Name (As in NRIC/FIN) ** NRIC/FIN ** Nationality ID Expiry Date (dd/mm/yy) ** Monthly Salary 1 � Company-Sponsored Applicant Gender M / F Date of Birth (dd/mm/yy) Race: Chinese / Malay / Indian / Others: ___________________ ** Contact Number Email Address Address (Residential address for selfsponsored applicants) FOR COMPANY-SPONSORED APPLICANTS ONLY Eligibility for Enhanced Training Support for SMEs: Determination will be based on SSG system. Applicant must have continued to receive full salary under the billing company (as below) and CPF entitlements during the entire duration of the funded course. Company Name UEN Company Address Contact Person Designation Contact Number Email Address PART B: PRE-REQUISITES 1. Please indicate your relevant local hands-on electrical work experience: Employer Name Position Held Year of Joining Year of Leaving 2. Please indicate your educational qualifications: Qualification Title Name of Institute Year Completed Please attach relevant supporting documents. (Refer to Annex A for the list of supporting documents required.) 1 Salary range: a) Unemployed b) Below $1,000 c) $1,000 - $1,499 d) $1,500 - $1,999 e) $2,000 - $2,499 f) $2,500 - $2,999 g) $3,000 - $3,499 h) $3,500 and above ** Mandatory field 5 V13_042024 PART C: PAYMENT Payment is only required after the programme has been scheduled for the applicant and applicant has confirmed his/her availability. An invoice with the final amount (after funding, if any) and the available mode of payment will be sent to the applicant. PART D: DECLARATION By submitting this registration form: - I hereby declare that all information given is true and accurate; - I acknowledge that SIPG shall not be responsible should EMA rejects my application for licensing; and - I agree to the terms and conditions stated below. (i) For Self-Sponsored Application (ii) For Company-Sponsored Application Name: ______________________ Name of Authorised Personnel: _____________________ Signature: Signature: ______________________ _____________________ Date: ______________________ Date: _____________________ Company Stamp PART E: PERSONAL DATA PROTECTION ACT I/We acknowledge and agree that SIPG may collect, use and disclose to any third party any and all particulars relating to my/our personal information for the purposes of (i) providing the requested services in respect of the programme(s), (ii) billing and account management (including debt collection or recovery); (iii) conducting surveys or obtaining feedback; (iv) informing me/us of services and offers by SIPG, its related entities and business affiliates (unless I/we duly inform you otherwise); and (v) complying with all applicable laws and regulations, and business requirements. Name: Signature: Date: TERMS AND CONDITIONS: 1) The company and individual applicant have read and understood the terms of the programme information and registration form. 2) The information collected on this form is used for programme registration, account servicing of programme-related activities and/or for application of programmerelated funding to appropriate funding agencies. 3) This registration form must be submitted to SIPG at least 4 weeks before programme commencement. 4) Payment must be made to SIPG before programme commencement. 5) SIPG reserves the right to amend any details relating to the programme without any prior notice. 6) Request for withdrawal must be made in writing and are subject to approval by SIPG. >5 working days before programme commencement : 100% refund. Less than 5 working days before programme commencement : no refund. 7) Request for transfer/replacement must be made in writing at least 5 working days before programme commencement and is subject to approval by SIPG. SIPG reserves the right to impose an administration fee for such requests. 8) Trainee shall be bound by the terms and conditions of any applicable funding scheme as approved by SIPG. 9) In the event that the trainee fails to meet any of the requirements set under the funding scheme or has been granted funding for the same programme before, thereby resulting that his/her funding application is rejected, the trainee is liable to pay the balance of the full programme fee to SIPG. 10) Photographs of trainees may be taken at the event for SIPG’s marketing materials and other publications. Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 6 V13_042024 ANNEX A: LIST OF SUPPORTING DOCUMENTS REQUIRED Please submit all relevant supporting documents along with the application form via email. Note: SIPG reserves the right to reject any application due to incomplete submission of supporting documents. 1 Company Testimonial Letter (To clearly state the years and job scope of relevant local hands-on electrical works experience) 2 Educational Certificates i) Highest Qualification (Minimum of GCE ‘N’ Level with pass in English and Mathematics or Workplace Literacy and Numeracy (WPLN) Level 5) OR ii) NITEC in Electrical Engineering 7 V13_042024

Media Release Singapore Power Completes 20 Good Deeds For 20th Anniversary Singapore, 22 January 2016 – Singapore Power (SP) today completed 20 Good Deeds, a campaign of staff-led community service projects launched to commemorate the company's 20th anniversary. Launched in April last year, SP staff carried out 20 projects that benefited the community. This week, more than 350 SP volunteers assembled 3,150 bags of daily essential food items for underprivileged families. In just one afternoon, they reached more than 3,000 families from 12 voluntary welfare organisations. This Power Packs project was led entirely by SP staff volunteers or Heart Workers. Besides time and effort to acquire, assemble and distribute the Power Packs in their own vehicles, SP staff also donated to the cost of purchasing the food items, totalling $63,000. With the completion of the Power Packs initiative, SP has successfully achieved its target of 20 Good Deeds, contributing more than 6,000 volunteer hours for the Good Deeds. SP's '20 Good Deeds' covered a wide range of causes and activities, from the Love from the Stars charity gala dinner which raised close to $6.4 million, a „Gift of Power‟ of 200 free mobile device charging stations island-wide, to numerous outreach activities benefitting low-income families, children with special needs, and the needy elderly. Singapore Power's Group CEO, Mr Wong Kim Yin, said, "Singapore Power would like to promote the spirit of sharing and caring for the needy. The 20 Good Deeds, during our 20th Anniversary is Singapore Power's way of giving back to society and to help improve the quality of lives of needy Singaporeans. We are proud of SP staff, who have willingly and tirelessly given their time, effort and personal resources to drive and participate in these meaningful activities." This is the second consecutive year that SP staff have organised the Power Packs project. With the Lunar New Year just around the corner, the packs are set to bring festive cheer to the beneficiaries. ### About Singapore Power Singapore Power Group (SP) is a leading energy utility group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. More than 1.4 million industrial, commercial and residential customers in Singapore benefit from SP's world-class transmission, distribution and market support services. The networks in Singapore are amongst the most reliable and cost-effective worldwide. For more information, please visit www.singaporepower.com.sg. Issued by: Singapore Power Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg. No : 199406577N www.singaporepower.com.sg  

Consumption_Elect Average consumption of Electricity (kWh) Premises Types May-22 Jun-22 Jul-22 Aug-22 Sep-22 Oct-22 Nov-22 Dec-22 Jan-23 Feb-23 Mar-23 Apr-23 May-23 Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 HDB 1-Room 145 150 139 143 139 132 130 127 125 121 111 127 142 152 147 145 143 146 144 135 126 126 132 150 HDB 2-Room 189 199 186 186 184 172 171 165 166 158 148 166 185 202 190 190 189 190 188 176 164 167 173 199 HDB 3-Room 268 276 259 264 257 245 245 235 233 226 212 242 270 288 271 272 269 274 269 247 236 241 250 292 HDB 4-Room 370 380 356 361 354 333 334 320 318 309 289 326 367 391 371 371 367 374 370 342 321 330 342 398 HDB 5-Room 431 445 414 420 416 388 389 373 369 363 338 381 428 456 437 434 427 437 436 401 367 381 399 463 HDB Executive 527 543 506 514 504 472 476 448 453 443 414 473 528 561 531 536 528 541 530 478 456 474 489 575 Apartment 573 576 527 523 519 498 496 469 450 425 414 465 543 585 546 514 515 537 541 483 430 435 486 578 Terrace 873 865 817 833 815 781 785 752 748 727 686 756 867 902 868 866 859 890 881 804 740 794 821 957 Semi-Detached 1,196 1,174 1,092 1,097 1,091 1,030 1,054 995 997 962 930 1,024 1,182 1,233 1,159 1,134 1,150 1,187 1,174 1,065 1,019 1,038 1,109 1,254 Bungalow 2,365 2,403 2,168 2,144 2,146 2,004 2,182 1,986 2,073 1,938 1,901 2,016 2,303 2,482 2,320 2,219 2,298 2,308 2,358 2,075 2,106 1,951 2,146 2,432