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Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/sp-group-to-roll-out-singapore-s-first-large-scale-smart-water-metering-system SP Energy HubAnnual ReportReliabilitySustainabilityInnovation SP Group to roll out Singapore’s first large-scale smart water metering system INNOVATION SP Group will roll out Singapore’s first large-scale smart water metering project following the award by National Water Agency PUB to supply, install and manage some 300,000 smart water meters across seven locations island-wide. The contract was awarded to SP Services Limited, a subsidiary of SP Group, through an open tender exercise. With SP operating and maintaining Singapore’s current smart electricity metering system, the award of this smart water metering project will forge synergies in creating a smart utility and grid of the future. This builds on SP’s track record of establishing and operating the nation’s island-wide smart electricity metering system. Coupled with a long-standing partnership with PUB, SP is well-positioned to enhance the value of services to customers and contribute to advancing Singapore’s smart nation initiative across all utilities services. With smart water meters, customers can access near real-time consumption data to better manage and make decisions in respect of their water usage. Currently, customers on the nationwide smart electricity meter network are already benefitting from this feature. To date, SP has installed more than 500,000 smart electricity meters across Singapore and is on track to complete installation for all 1.4 million households by 2024. Besides installing the smart water meters from early 2022, SP will operate and maintain the metering system for 15 years. The smart water meters will connect wirelessly to SP’s existing Advanced Metering Infrastructure (AMI) to transmit meter information. SP can also leverage its existing AMI network to scale up future deployment of the smart water meters. TAGS SUSTAINABILITYINNOVATION YOU MIGHT BE INTERESTED TO READ SP partners Pyxis to launch direct-current fast charging point for electric harbour crafts Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=pub-smart-water-metering Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/sp-group-to-roll-out-singapore-s-first-large-scale-smart-water-metering-system SP Energy HubAnnual ReportReliabilitySustainabilityInnovation SP Group to roll out Singapore’s first large-scale smart water metering system INNOVATION SP Group will roll out Singapore’s first large-scale smart water metering project following the award by National Water Agency PUB to supply, install and manage some 300,000 smart water meters across seven locations island-wide. The contract was awarded to SP Services Limited, a subsidiary of SP Group, through an open tender exercise. With SP operating and maintaining Singapore’s current smart electricity metering system, the award of this smart water metering project will forge synergies in creating a smart utility and grid of the future. This builds on SP’s track record of establishing and operating the nation’s island-wide smart electricity metering system. Coupled with a long-standing partnership with PUB, SP is well-positioned to enhance the value of services to customers and contribute to advancing Singapore’s smart nation initiative across all utilities services. With smart water meters, customers can access near real-time consumption data to better manage and make decisions in respect of their water usage. Currently, customers on the nationwide smart electricity meter network are already benefitting from this feature. To date, SP has installed more than 500,000 smart electricity meters across Singapore and is on track to complete installation for all 1.4 million households by 2024. Besides installing the smart water meters from early 2022, SP will operate and maintain the metering system for 15 years. The smart water meters will connect wirelessly to SP’s existing Advanced Metering Infrastructure (AMI) to transmit meter information. SP can also leverage its existing AMI network to scale up future deployment of the smart water meters. TAGS SUSTAINABILITYINNOVATION YOU MIGHT BE INTERESTED TO READ SP partners Pyxis to launch direct-current fast charging point for electric harbour crafts Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. 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[20210709]+The+Business+Times+Online+-+SP+Group+starts+vehicle-to-grid+technology+trial.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/6be47bc7-cd00-4490-8334-697cf18bf6c9/%5B20210709%5D+The+Business+Times+Online+-+SP+Group+starts+vehicle-to-grid+technology+trial.pdf?MOD=AJPERES&CVID=
SP Group starts vehicle-to-grid technology trial � THU, JUL 08, 2021 - 9:24 PM | UPDATED THU, JUL 08, 2021 - 9:35 PM TAY PECK GEK � peckgek@sph.com.sg � @PeckGekBT Jimmy Khoo, chief executive of SP PowerGrid, with the V2G-capable Nissan LEAF and a V2G bi-directional charger that will be used in the Singapore trial. NATIONAL grid operator SP Group (SP) has started its trial of vehicle-to-grid (V2G) technology and has raised its investment in a V2G technology rm as Singapore progresses towards wider adoption of electric vehicles (EVs). The company aims to test the viability of tapping the energy stored in EVs in the trial to enhance the reliability of the grid, which will need to support more than 600,000 vehicles when Singapore phases out internal combustion engine vehicles by 2040, said SP in its media statement on Thursday. When charged, EVs store energy in their lithium-ion batteries, which serve as small energy storage systems that can transfer energy back to balance the power grid, such as when renewable energy sources such as solar power fluctuate due to weather conditions. If V2G technology is viable, owners of EVs can be paid for the use of their batteries when they are tapped to mitigate the intermittency problem in other energy sources. SP has stepped up its investment in the V2G technology rm The Mobility House (TMH), but did not provide the speci cs. SP only stated that TMH has a presence in Munich, Zurich and Belmont (in California) , and provides a non-proprietary software for integrating vehicle batteries into power grids using intelligent charging and storage solutions. SP is providing four V2G charging points at SP's premises for the trial, which will be completed in June 2022. V2G technology allows energy transfer between the batteries within an EV and the power grid, and so is more sophisticated than uni-directional charging of EVs.
Fact+Sheet+for+WEP+(1+Jan+2023).pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/ef571fe9-86f4-4bea-a491-e5dc2eb8f1aa/Fact+Sheet+for+WEP+(1+Jan+2023).pdf?MOD=AJPERES&CONVERT_TO=url&CACHEID=ROOTWORKSPACE.Z18_M1IEHBK0MOUJ20ABQK7Q593U32-ef571fe9-86f4-4bea-a491-e5dc2eb8f1aa-olEWLk-
Advisory for Consumers Switching to Buy Electricity from the Wholesale Electricity Market Through SP Group 1. Switching is not compulsory. There is no deadline for switching, so take your time to understand your options before making a decision. 2. Switching to a retailer will not affect your electricity supply. SP Group will continue to operate the national power grid and deliver electricity to you. 3. If you switch to buy electricity from the Wholesale Electricity Market through SP Group, the electricity rate you pay is uncertain, as it will vary every half hour depending on the prevailing demand and supply situation in the wholesale electricity market. 4. Before you sign up with SP Group to buy electricity at the wholesale electricity price: • Read the Fact Sheet which summarises the key contractual terms. • Ask SP Group to explain the terms and conditions of the contract if you do not understand them. 5. For any dispute with SP Group, you can approach the Consumers Association of Singapore (CASE) for assistance. • Website: www.case.org.sg • Hotline: 6100 0315 (Operating hours: Mon to Fri, 9am to 5pm) Visit www.openelectricitymarket.sg or call 1800-233-8000 for more information Fact Sheet for Non-Standard Price Plan Note: 1) The Energy Market Authority (EMA) requires SP Group to provide you with this Fact Sheet before you enter into an Electricity Supply Contract with SP Group to buy electricity from the Wholesale Electricity Market at the wholesale electricity price. This Fact Sheet provides you with key information about the contract. 2) SP Group must answer any questions you have about this Fact Sheet. 3) Unless otherwise stated, all fees and charges stated in this Fact Sheet are inclusive of the Goods and Services Tax (GST). If there is any change to the GST rate during the contract duration, SP Group reserves the right to update the applicable fees and charges to be inclusive of the prevailing GST rate. A. General Information Name of Electricity Service Provider: SP Group Fact Sheet Version Date: 1 Jan 2023 B. Electricity Price Plan Information Name of Price Plan: Wholesale Electricity Price Type of Price Plan (see footnote 1): This is a Non-Standard Price Plan. The electricity rate to be paid by you is: Non-Standard The electricity rate will be determined based on the Uniform Singapore Energy Price (USEP) and other ancillary charges published by the Energy Market Company (www.emcsg.com) in accordance to the Market Support Services Code. The USEP is the half-hourly energy price in the Singapore Wholesale Electricity Market (SWEM). SP Group must clearly state any incentives (including the terms and conditions) that you will receive if you contract for the electricity price plan (see footnote 2): Not applicable Contract Duration: Automatic Renewal of Contract (see footnote 3): Not applicable The contract has no expiry date. To terminate the contract, simply contact SP Group directly. There will be no charge to terminate the contract. Advanced Meter Required (see footnote 4): No Direct Billing of Electricity Charges by SP Group (see footnote 5): Yes C. Additional Fees or Charges For Electricity Services One-Time Registration Fee: Nil Late Payment Charge: 1% of overdue amount Early Termination Charge (see footnote 6): Nil Any Other Fees and Charges (see footnote 8): 1 Security Deposit (see footnote 7): SP Group will require you to provide a security deposit, and this will be billed to your first bill. The below indicative charges are regulated and approved by the EMA, and will be included in your monthly electricity bill: List of Other Applicable Charges Rate (excl. GST) Rate (incl. 8% GST)* Vesting Contract Debit/Credit Vesting Contract Debit/Credit Variable Variable Transmission Charges for Low Tension Off Peak Period Charge $0.0462 per kWh $0.0499 per kWh Peak Period Charge $0.0594 per kWh $0.0642 per kWh Recurring Market Support Service Charges Meter Reading and Data Management $2.1800 per meter $2.3500 per meter Market Development and Systems Charge $0.0098 per kWh $0.0106 per kWh Retail Settlement Uplift $0.0015 per kWh $0.0016 per kWh *The figures may not reflect the full GST effect due to rounding Refer to www.openelectricitymarket.sg for the list of applicable charges. A one-time installation fee of $43.20 (incl. 8% GST) may be charged if you opt for a smart meter. D. Bundled Product or Services (see footnote 9) There are other products or services bundled with the electricity price plan: No If yes, SP Group should specify below what are the bundled products or services. You should discuss the details with SP Group such as the applicable fees and charges as well as the terms and conditions for accepting the bundled products or services: Not applicable E. Footnotes 1) Please note the differences between a Standard Price Plan and Non-Standard Price Plan. Standard Price Plan Electricity Rates • Inclusive of all applicable charges that vary according to the level of consumption. • Will not change throughout the contract duration. Other Fees and Charges • No recurring charges or fees throughout the contract duration. Non-Standard Price Plan • May not be inclusive of all applicable charges that vary according to the level of consumption. • May change in accordance with the terms and conditions of the contract. • May include recurring charges or fees throughout the contract duration. Contract Duration • 6, 12 or 24 months. • Not limited to 6, 12 or 24 months. Pricing Structure • Fixed Price. Pay a fixed rate (e.g. 20 cents/kWh) for electricity throughout the contract duration. • The electricity retailer may set its own pricing structure, while SP Group can only sell electricity at the USEP. OR • Discount Off the Regulated Tariff. Enjoy a discount off the prevailing regulated tariff (e.g. 5% off) throughout the contract duration. More Information • Visit the Price Comparison Tool at compare.openelectricitymarket.sg to compare the Standard Price Plans offered by different electricity retailers • Visit the electricity retailer’s or SP Group’s website to enquire on Non- Standard Price Plans. 2) SP Group is not allowed to offer any incentive. 3) This contract offered by SP Group has no contract expiry date. 2 4) An advanced meter is a digital meter capable of measuring your electricity consumption every half-hour. It is optional to install an advanced meter to measure your half-hourly electricity consumption unless the price plan you sign up for requires one. The Standard Price Plans do not require an advanced meter. 5) With direct billing, SP Group will bill you directly for electricity supply, and send you a separate bill for the other utilities (such as water and gas supply). 6) SP Group is not allowed to charge you a fee if you terminate the contract. 7) SP Group will require you to provide a security deposit, and this will be billed to your first bill. 8) SP Group will require you to pay other fees and charges, including the prevailing market-related charges. You may refer to www.openelectricitymarket.sg for more information on the market-related charges. 9) SP Group is not allowed to bundle the supply of electricity with other products and/or services. 3
Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/next-generation-solutions-for-your-future-needs
SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Next-Generation Solutions for Your Future Needs INNOVATION Today, cutting-edge energy solutions are closer to you than ever before, and within the reach of everyone in the community. In the heartlands, SP’s digital energy-saving solution, integrated with solar, battery storage and sensor monitoring capabilities, has enabled Bukit Panjang Community Club to reduce its energy consumption by 31 per cent. We partnered South West Community Development Council in an energy-saving challenge for residents, which reaped savings of 50,000 kWh – enough to power 160 three-room HDB flats for a month. More new technologies are being deployed to serve you better. South West CDC Mayor Low Yen Ling (in green), with Group CEO of SP, Wong Kim Yin (seated, extreme left) presenting a starter kit to residents to help them participate in the Power Savers-for-Charity@South West energy-saving challenge. SP Group's digital energy-saving solution helped Bukit Panjang Community Club reduce its energy consumption by 31 per cent. Together with seven other international utilities leaders, we have launched a global energy accelerator programme called Free Electrons. It supports start-ups developing solutions in areas such as clean energy, energy efficiency and mobility, digitisation, and on-demand customer services. SP Group, Energy Web Foundation and other global energy players are developing blockchain technologies that will enable greater integration of renewable energy sources on the electricity grid and lower transaction costs for customers. SP has partnered seven other international utilities to launch Free Electrons, the world’s first global energy accelerator, to nurture start-ups in creating next-generation customer solutions. We are partnering General Electric to develop Industrial Internet of Things capabilities and intelligent applications to enhance the reliability and efficiency of Singapore’s power network. With Siemens, we are creating a software platform for SP’s 24/7 control centres to enable more robust planning, surveillance and predictive maintenance of the electricity network, and technologies for new urban electricity microgrids which will incorporate renewable sources of energy. Similarly, the SP Centre of Excellence continues to invest in next-generation technologies for sustainable living. The SP Centre of Excellence signing Memoranda of Understanding with partners from 3M, GE Grid Solutions, IJENKO, Singapore Economic Development Board, NEC, Space-Time Insight and OMNETRIC Group. SP Group is supporting Singapore Polytechnic students with a S$1million sponsorship over five years to build solar cars to compete in the biennial World Solar Challenge. The latest edition of the car, SunSPEC5, was launched in July 2017. It features advanced solar and energy storage capabilities close to commercially viable vehicles. We are also offering SunSPEC polytechnic and university sponsorships for students who are part of the solar car team. They will secure jobs at SP Group with customised training and exposure in critical areas such as electricity and gas planning and operations. Through a S$1 million SP Group sponsorship, Singapore Polytechnic students are building solar cars and competing in the biennial World Solar Challenge in Australia. One of the electric vehicles in SP’s service fleet. TAGS YEAR IN REVIEW 2017INNOVATION YOU MIGHT BE INTERESTED TO READ SP partners Pyxis to launch direct-current fast charging point for electric harbour crafts Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP.
Category: Innovation
[Guide] Solar Power Non-Residential Consumers.pdfhttps://www.spgroup.com.sg/dam/jcr:b1e9028b-349f-4e42-ab04-f83f618477f9/%5BGuide%5D%20Solar%20Power%20Non-Residential%20Consumers.pdf
Solar PV – User Guide for Non-Residential Consumers Table of Contents 1. Introduction ................................................................................................................................... 2 2. Electricity Generation Licence ..................................................................................................... 3 3. Electrical Installation ...................................................................................................................... 3 4. Connection Requirements ........................................................................................................... 5 5. Market Settlement ....................................................................................................................... 10 6. Intermittency Pricing Mechanism .............................................................................................. 15 7. Monitoring Requirements .......................................................................................................... 16 8. AMI Meter Charges ..................................................................................................................... 17 9. Decommissioning Requirements .............................................................................................. 18 10. PV Directory ................................................................................................................................. 20 December 2022 1 Solar PV – User Guide for Non-Residential Consumers 1. Introduction This section provides information applicable to non-residential consumers with embedded solar PV systems to reduce their electricity consumption. A brief summary of the relevant processes can be found in the flow chart on the website. Please refer to the following sections for more information. For more information on the policy and regulatory framework for solar, please refer to EMA’s website. December 2022 2 Solar PV – User Guide for Non-Residential Consumers 2. Electricity Generation Licence The electricity licensing requirements for solar PV systems will be based on the aggregate of the Alternating Current (AC) inverter capacities (“installed generation capacity”) at the point of connection 1 to the grid. Any person who engages in the generation of electricity with a solar PV system with installed generation capacity of 1 MWac or more but less than 10 MWac is required to apply to EMA for a Wholesaler (Generation) Licence. For installed generation capacity of 10 MWac or more, he has to apply for a Generation Licence. All relevant licences should be obtained before any turn-on of solar PV installations. A summary of the licensing requirements is shown in the table below. Table 1: Licensing Requirements for Solar PV Systems Installed Capacity of Solar PV System Connected to the Power Grid? Type of Licence* Below 1 MWac Yes No 1 MWac or more but less Yes than 10 MWac No Yes 10 MWac or more No * An Electrical Installation Licence may still be required. Exempted Wholesaler (Generation) Licence Exempted Generation Licence Application for the wholesaler or generation licence can be made on EMA’s website: http://www.ema.gov.sg/Licensees_Electricity_Licences.aspx. 3. Electrical Installation An electrical installation refers to any electrical wiring, fitting or apparatus used for the conveyance and control of electricity in any premises. A solar PV system installed within such premises forms part of the consumer’s electrical installation and should comply with the requirements stipulated in the Electricity Act (Cap. 89A), the Electricity (Electrical Installations) Regulations and the Singapore Standard CP5 Code of Practice for Electrical Installations. 1 The point of connection refers to the point at which the solar PV system is connected directly or indirectly to SP PowerAsset’s substation. December 2022 3 Solar PV – User Guide for Non-Residential Consumers All electrical work for an electrical installation, including a solar PV system, must be undertaken or carried out by a Licensed Electrical Worker (LEW). Such electrical work includes new wiring, rewiring and extensions which have to be tested before the supply is turned on. When consumer needs any electrical work to be done at his premises, he is advised to check that the person whom he intends to engage to undertake or perform the electrical work has a valid electrical worker licence issued by the Authority. It is an offence for a person: i. To carry out or caused to be carried out any electrical work unless he holds a valid electrical worker licence; or ii. To engage knowingly any person who is not a licensed electrical worker to carry out any electrical work. For more details, you may wish to refer to ELISE website for the list of LEW. Electrical Installation Licence LEW will need to apply for an Electrical Installation Licence for the installation if the usage or operation of an electrical installation exceeds 45 kVA of approved load for non-domestic purposes and for multi-metered premises. Electrical installations are licensed to ensure that owners/users of certain electrical installations engage a LEW to take charge of and maintain their electrical installations for reason of safety. A grid-connected solar PV system forms part of the consumer’s electrical installation. A new solar PV system will be covered under the existing electrical installation licence upon connection to the installation by the LEW taking charge of the electrical installation. Safety requirements Currently under the electrical installation licensing scheme, the consumer’s appointed LEW is required to carry out safety inspection and certification of the electrical installation, including the solar PV system, according to the conditions specified under the electrical installation licence. Solar PV systems require regular inspection and maintenance to ensure that the system remains efficient and safe for operation. In most cases, equipment manufacturers will provide maintenance guidelines for their specific components. It is important to ensure that the maintenance requirement is carried out according to the recommendation and certified by the LEW. December 2022 4 Solar PV – User Guide for Non-Residential Consumers 4. Connection Requirements If you intend to connect and operate your solar PV system in parallel to the power grid, your appointed LEW will have to complete the online Application Form and submit the following documents to SPS via Singapore Power (SP) eBusiness Portal: • Document Checklist and Declaration of Compliance to SP PowerGrid’s (SPPG) Technical Requirements • Application for Net Export Rebate Form • Letter of Consent • PQ Compliance Report • Inverter(s) Specifications • Solar Panel(s) Specifications • Inverter(s) Type Test Reports (Harmonics, Flicker, DC Injection) • Single Line Diagram (from PV system to Point of Common Coupling (PCC) • PSO Data Form (only applicable for solar PV system 1 MWac and above) • Certificate of Compliance (only applicable for licensed installation who are eligible to appoint their LEW to commission the solar PV system) • Commissioning Declaration (only applicable for licensed installation who are eligible to appoint their LEW to commission the solar PV system) Thereafter, your appointed LEW will have to consult SPPG on the connection scheme and technical requirements. For High Tension and above (6.6kV and above) consumers with embedded IGS / generation, you will need to choose one of the 3 backup schemes (full or partial) required: (1) Summation Scheme; (2) Capped Capacity Scheme; or (3) Extended Capped Capacity Scheme You will need to sign a Supplemental Agreement with the Transmission Licensee to reflect your choice of backup scheme for the service connection. For more information on each scheme, please refer to SPPG’s guide on “How to Apply for Electricity Connection” available on the SP Group website (www.spgroup.com.sg). December 2022 5 Solar PV – User Guide for Non-Residential Consumers The simplified connection and turn-on application process for solar PV systems less than 1 MWac are illustrated in Figure 2 and 3. Figure 2: Application Process for Solar PV System Connection (less than 1 MWac) Start Appointed LEW to submit relevant documents to SPS SPS to inform LEW (via Letter) to proceed with Turn-On Application * Concurrently, HT & above consumers with embedded IGS / generation to sign Supplemental Agreement for backup scheme SPPG to evaluate technical specifications of the solar PV system pertaining to PQ requirements Compliance with technical requirements? No LEW to re-submit technical requirements after clarification Yes LEW to proceed with Turn-On Application (refer to Fig 3 for Turn-On application process) SPPG sends technical assessment completion letter to LEW End End December 2022 6 Solar PV – User Guide for Non-Residential Consumers Figure 3: Turn-On Application Process for Solar PV System (less than 1 MWac) Start LEW to submit Turn-On application to SPS LEW to ensure that the relevant meters are installed Does the premise have an Electrical Installation Licence? Yes No LEW to commission the solar PV system SPS to witness the commissioning of solar PV system on the scheduled Turn-On date LEW to submit Commissioning Declaration of solar PV system within 7 days of solar PV system commissioning to SPPG End End December 2022 7 Solar PV – User Guide for Non-Residential Consumers The simplified connection and turn-on application process for solar PV systems 1 MWac and above are illustrated in Figure 4 and 5. Figure 4: Application Process for Solar PV System Connection (1 MWac and above) Start Appointed LEW to submit relevant documents to SPS HT & above consumers with embedded IGS / generation to sign Supplemental Agreement for backup scheme SPPG to evaluate technical specifications of the solar PV system pertaining to PQ requirements Compliance with technical requirements? Yes No LEW to re-submit technical requirements after clarification SPPG sends technical assessment completion letter to LEW LEW to proceed with Turn-On Application (refer to Fig 5 for Turn-On application process) End December 2022 8 Solar PV – User Guide for Non-Residential Consumers Figure 5: Turn-On Application Process for Solar PV System (1 MWac and above) Start LEW to submit Turn-On application to SPS LEW to ensure that the relevant meters are installed LEW to commission the solar PV system LEW to submit Commissioning Declaration of solar PV system within 7 days of solar PV system commissioning to SPPG End December 2022 9 Solar PV – User Guide for Non-Residential Consumers 5. Market Settlement The process required and the amount of payment received for selling excess solar electricity back to the grid depends on the size of the solar PV system and contestability status of the consumer. An overview of the available payment schemes can be found on EMA’s website. Consumers with embedded solar PV systems will be given ‘net settlement’ of the energy component. This means that consumers are either charged for their net consumption or paid for their net generation within each trading period. 5.1 Solar PV system below 1 MWac Non-contestable consumers (NCCs) For Low Tension (LT) NCCs with less than 1 MWac embedded solar PV systems, the solar energy produced is first offset by their consumption of that premise. Should there be excess solar energy to be exported back to the grid, they will receive payment (the prevailing low-tension electricity tariff minus grid charge) from SP Services (SPS) by way of credit adjustment to the monthly electricity bill. The quarterly revised low-tension electricity tariffs can be found on SP Group’s website (www.spgroup.com.sg). Contestable consumers (CCs) For CCs who wish to be paid for the excess electricity sold to the grid, they can register with SPS under the Enhanced Central Intermediary Scheme (ECIS). Under this simplified arrangement, they will be paid the weighted average nodal price through SPS, for the selling of excess solar electricity back to grid. SPS will act as a central intermediary, by passing through the payment and relevant market charges to consumers. Such consumers can either choose (a) to install a meter to accurately measure the solar electricity generated, or (b) to estimate their solar generation. For option (a), consumers will need to install the relevant metering arrangement at each generation point. More details on the meters can be found in Section 8, AMI Meter Charges. For option (b), the solar generation will be estimated based on the Solar Generation Profile (SGP) 2 for the calculations of the relevant payment and market charges. Consumers need not install any meters. For CCs who do not wish to be paid for the excess electricity sold to the grid, they do not need to register with EMC as Market Participant or with SPS under the ECIS. They 2 The SGP is approved by the Energy Market Authority (“EMA”) and is based on factors such as Singapore's historical average solar irradiance from 7am to 7pm. This is standardised for all consumers with embedded solar PV systems and will be updated by EMA as new information becomes available. December 2022 10 Solar PV – User Guide for Non-Residential Consumers will not be eligible for the ‘net settlement’ scheme and also not be subjected to the applicable market charges. 5.2 Solar PV system 1 MWac and above but below 10 MWac There are various options for CCs to sell excess electricity back to the grid: i. Register with SPS under the Enhanced Central Intermediary Scheme. Under this simplified arrangement, they will be paid the weighted average nodal price through SPS, for the selling of excess solar electricity back to grid. SPS will act as a central intermediary, by passing through the payment and relevant market charges to consumers. Such consumers can either choose (a) to install a meter to accurately measure the solar electricity generated, or (b) to estimate their solar generation. For option (a), consumers will need to install the relevant metering arrangement at each generation point. More details on the meters can be found in Section 8, AMI Meter Charges. For option (b), the solar generation will be estimated based on the SGP for the calculations of the relevant payment and market charges. Consumers need not install any meters. ii. Register with the EMC as Market Participant. Under this existing arrangement, the CCs are required to register with the Energy Market Company (EMC) as Market Participant (MP); and to register their Solar Generation Facility, in order to receive payment for the selling of the excess solar electricity back to the grid. They will be paid nodal price for the selling of excess solar electricity back to the grid, and are subjected to the applicable market charges. Such consumers can either choose (a) to install a meter to accurately measure the solar electricity generated, or (b) to estimate their solar generation. For option (a), consumers will need to install the relevant metering arrangement at each generation point. More details on the meters can be found in Section 8, AMI Meter Charges. For option (b), the solar generation will be estimated based on the SGP for the calculations of the relevant payment and market charges. Consumers need not install any meters. The required registration documents can be found below. Market Participant Registration • MP Registration form • Signed PSO-MP Agreement and Generation Facility Operating (GFO) Agreement with PSO (if applicable) Generation Facility Registration • The Generation Facility Registration form • Approved Connection Agreement from SP PowerAsset • Signed MSSL-MP Agreement December 2022 11 Solar PV – User Guide for Non-Residential Consumers All the documents should be approved before the solar PV system is turned on. iii. Register with EMC as Market Participant (IGS non-exporting). For consumers with embedded solar PV systems below 10 MWac who are not eligible for option (i) or (ii) and will not be selling any electricity back to the grid, they can undergo a streamlined market registration process and pay EMC an estimated fixed charge determined by EMA. This fixed charge will be based on the SGP and the historical average rates of the respective charges. For options (i) and (ii), CCs would need to register their load and generation accounts under the same entity with SPS. A summary of the market payments and charges for the respective options can be found in the table below. Table 2: Market Payment and Charges for Solar PV Systems less than 10 MWac Applicable Payments / Charges Energy Generation CCs with Non-Registered Solar PV System (applicable for less than 1 MWac) Energy Payment / Charges Not Eligible for Payment CCs with EMC/ECIS- Registered Solar PV System • For CCs with EMCregistered solar PV system: Nodal Price • For CCs with CIS-registered solar PV system: Weighted Average Nodal Price (to be paid based on net export) Energy Consumption Spinning Reserves 3 • For CCs who buy electricity from the market: Uniform Singapore Electricity Prices (USEP) + Hourly Energy Uplift Charge (HEUC) • For CCs who buy electricity from retailers: Agreed Retail Price for Energy (to be charged based on meter’s import channel) Reserves Charges • For CCs who buy electricity from the market: Uniform Singapore Electricity Prices (USEP) + Hourly Energy Uplift Charge (HEUC) • For CCs who buy electricity from retailers: Agreed Retail Price for Energy (to be charged based on net import) Not Applicable (subject to change based on the New Pricing Mechanism Framework) 3 Spinning reserves charge is recovered from all generation facilities scheduled (less the first 5 MWh of each facility, which is allocated the cost of regulation reserve) operating in each half hour dispatch period based on the ‘modified runway model’. December 2022 12 Solar PV – User Guide for Non-Residential Consumers Applicable Payments / Charges Regulation Reserves (i.e. AFP) 4 EMC Fees Power System Operator (PSO) Fees Market Support Services (MSS) Charge Monthly Energy Uplift Charge (MEUC) Use of System (UOS) Uncontracted Capacity Charge (High-Tension & Above Network only) CCs with Non-Registered Solar PV System (applicable for less than 1 MWac) Half-hourly AFP (to be charged based on meter’s import channel) CCs with EMC/ECIS- Registered Solar PV System Half-hourly AFP (to be charged based on gross generation and gross consumption) Non-Reserves Market Charges Yearly revised EMC Fees Yearly revised EMC Fees (to be charged based on (to be charged based on net meter’s import channel) import or net export) Daily revised PSO Fees Daily revised PSO Fees (to be charged based on (to be charged based on net meter’s import channel) import or net export) Yearly revised MSS Charge Yearly revised MSS Charge (to be charged based on (to be charged based on net meter’s import channel) import only) Monthly revised MEUC prices Monthly revised MEUC prices (to be charged based on (to be charged based on net meter’s import channel) import only) Grid Charges Yearly revised UOS Charge (to be charged based on import channel) Cost is dependent on type of backup required 5.3 Solar PV systems 10 MWac and above For consumers with solar PV systems 10 MWac and above, they are required to register with the Energy Market Company (EMC) as Market Participant (MP); and to register their Solar Generation Facility, in order to receive payment for the selling of the excess solar electricity back to the grid. They will be paid nodal price for the selling of excess solar electricity back to the grid, and are subjected to the applicable market charges. In addition to that, consumers would need to register their load and generation accounts under the same entity with SPS. The required registration documents can be found below. Market Participant Registration • MP Registration form • Signed PSO-MP Agreement and Generation Facility Operating (GFO) Agreement with PSO (if applicable) 4 Regulation reserves charge is recovered from all loads and the first 5 MWh of each generation facility (including all solar PV systems generation facilities that are registered under CIS) in each half hour dispatch period. December 2022 13 Solar PV – User Guide for Non-Residential Consumers Generation Facility Registration • The Generation Facility Registration form • Approved Connection Agreement from SP PowerAssets • Signed MSSL-MP Agreement All the documents should be approved before the solar PV system is turned on. A summary of the market payments and charges for consumers with solar PV systems 10 MWac and above can be found in the table below. Table 3: Market Payment and Charges for Solar PV Systems 10 MWac and above Applicable Payments / Charges Energy Generation Energy Consumption Spinning Reserves Regulation Reserves (i.e. AFP) EMC Fees Power System Operator (PSO) Fees Market Support Services (MSS) Charge Monthly Energy Uplift Charge (MEUC) Use of System (UOS) Uncontracted Capacity Charge (High-Tension & Above Network only) Description Energy Payment / Charges Nodal Price (to be paid based on net export) • For CCs who buy electricity from the market: Uniform Singapore Electricity Prices (USEP) + Hourly Energy Uplift Charge (HEUC) • For CCs who buy electricity from retailers: Agreed Retail Price for Energy (to be charged based on net import) Reserves Charges Subject to change based on the New Pricing Mechanism Framework Half-hourly AFP (to be charged based on gross generation and gross consumption) Non-Reserves Market Charges Yearly revised EMC Fees (to be charged based on net import or net export) Daily revised PSO Fees (to be charged based on net import or net export) Yearly revised MSS Charge (to be charged based on net import only) Monthly revised MEUC prices (to be charged based on net import only) Grid Charges Yearly revised UOS Charge (to be charged based on import channel) Cost is dependent on type of backup required December 2022 14 Solar PV – User Guide for Non-Residential Consumers 5.4 Solar Generation Profile Grid Back-up Scheme For Summation Scheme consumers who opt for SGP, there may be instances where they will incur uncontracted capacity charge. For example, on a rainy or cloudy day, they will be consuming more electricity from the grid as their solar PV system may be generating little or no electricity. However, as the SGP is a fixed output throughout the year, it would indicate that the solar installation is still generating. Hence, before deciding on the type of backup scheme and whether to opt for SGP or meters, consumers should assess their consumption profile and operational needs. They should also consider carefully the costs and benefits, including the risks and uncertainties due to weather variability. Reactive Power Currently in the Transmission Code, High-Tension consumers would be required to implement power factor correction measures, if deemed necessary by the Transmission Licensee, to maintain a power factor of no less than 0.85. This is because a load with high reactive power will require more current-carrying capacity from the grid. For solar consumers who opt for SGP, there may be instances where they are penalised due to differences between active power output based on the SGP and active power output based on actual generation. This affects the calculation of gross load, on which reactive power penalties are determined. Hence, consumers who opt for SGP may risk incurring reactive power penalties when actual generation values differ from SGP values. If so, consumers can opt out of the SGP and install physical meters to accurately measure the active power output. 6. Intermittency Pricing Mechanism Given the intermittent nature of solar PV, reserves from conventional power sources are required to ensure system stability. For example, cloud cover or shadows may cause solar PV output to drop quickly, which requires the need for reserves to make up for the shortfall. Without the back-up through reserves sources, consumers are exposed to the risk of power disruptions, which happened in other countries with large amounts of intermittent generation. December 2022 15 Solar PV – User Guide for Non-Residential Consumers To ensure the sustainable growth of solar, a balance has to be struck between the benefits of solar generation and the intermittency costs it imposes on the system. Hence, it is appropriate to consider a mechanism, Intermittency Pricing Mechanism (IPM), to allocate the fair share of reserves costs to solar. Upon its implementation, the IPM will apply to all IGS, except for certain groups which the EMA had previously indicated that would not be subject to the IPM. The groups include: a. Residential consumers with embedded solar PV systems below 1 MWac; and b. Non-residential consumers with embedded solar PV systems connected to the system on or before 31 January 2018, unless (i) they retrofit their IGS systems such that re-commissioning by SP PowerGrid would be required in the process; or (ii) 25 years from the commissioning date of their existing IGS systems, whichever occurs earlier. More details on the IPM can be found in EMA’s Consultation Paper. 7. Monitoring Requirements With the expected increase in solar PV systems in Singapore, the Power System Operator (PSO) would need to manage the intermittent nature of such sources to ensure that the security and reliability of the power system is not compromised. Most importantly, PSO also needs to ensure that sufficient reserve capacity is available to respond to sudden fluctuations in solar output. Hence, PSO shall require solar PV systems with an installed capacity of 1 MWac and above at each site/facility to provide the Active Power output (AC-side) of its solar PV system(s), sampled at one-minute intervals and solar irradiance from sensor installed in close proximity to the PV panels. For more detailed technical requirement, please contact EMA at EMA_PSO_EMS@ema.gov.sg. Localised Network Limit As there may be physical constraints of each network ring, there could be a limit to the amount of solar PV systems that the network circuit can support. Therefore, depending on the limitations in that area, the permissible capacity of solar PV systems in each location may differ. Hence, parties who wish to invest in solar PV systems should check if there are possible network constraints in their preferred locations, before making their investment decisions. December 2022 16 Solar PV – User Guide for Non-Residential Consumers 8. AMI Meter Charges This section is only applicable to consumers who register their embedded solar PV systems with SPS under the Central Intermediary Scheme, or with EMC as a Market Participant. The owner of the generation facility (i.e. solar PV system) is the Meter Equipment Service Provider (MESP) for the meter installation associated with it. However, consumers with embedded generation facility (with installed capacity of less than 10 MWac) may choose to engage SPPG to provide, install and maintain the generation meter. The fees applicable for providing such services by SPPG are shown in the tables below: Table 4.1: Metering Charges for Generation Meters (inclusive of 7% GST before 1 st Jan 2023) Per Generation Unit / Metering Point Main & Check Meters At 66kV and above Main & Check Meters At 6.6kV / 22kV Main & Check Meters At Low Tension Main Meters Only At Low Tension Upfront charge (One time) $5,938.50 $5,938.50 $2,247.00 $1,498.00 Monthly charge (Recurring) $214.00 $85.60 $42.80 $21.40 Miscellaneous charge a) Attending to request for site enquiry during office hours (minimum 3 hours per request). b) Attending to communication / meter failure during office hour. Charges will be waived if it is due to equipment failure. c) Attending to adhoc request by customer for meter accuracy test with SAC- SINGLAS test report. $42.80 per hour $42.80 per hour $42.80 per hour $42.80 per hour $85.60 per trip $85.60 per trip $85.60 per trip $85.60 per trip $1,926.00 per meter $1,926.00 per meter $706.20 per meter $706.20 per meter December 2022 17 Solar PV – User Guide for Non-Residential Consumers Table 4.2: Metering Charges for Generation Meters (inclusive of 8% GST with effect from 1 st Jan 2023) Main & Check Meters Main & Check Meters Main & Check Meters Main Meters Only Per Generation Unit / Metering Point At 66kV and above At 6.6kV / 22kV At Low Tension At Low Tension Upfront charge (One time) $5,994.00 $5,994.00 $2,268.00 $1,512.00 Monthly charge (Recurring) $216.00 $86.40 $43.20 $21.60 Miscellaneous charge d) Attending to request for site enquiry during office hours (minimum 3 hours per request). e) Attending to communication / meter failure during office hour. Charges will be waived if it is due to equipment failure. f) Attending to adhoc request by customer for meter accuracy test with SAC- SINGLAS test report. $43.20 per hour $43.20 per hour $43.20 per hour $43.20 per hour $86.40 per trip $86.40 per trip $86.40 per trip $86.40 per trip $1,944.00 per meter $1,944.00 per meter $712.80 per meter $712.80 per meter 9. Decommissioning Requirements If you intend to decommission the entire solar PV system installed in your premises any time after they have been connected to the Transmission System, your appointed LEW will have to complete the decommissioning form and submit to SP Powergrid Ltd at least 30 days in advance before the intended decommission commences. However, if the intent is to revise the solar PV capacity installed in your premises any time after they have been connected to the Transmission System, your appointed LEW will have to complete the online Application Form and submit the following documents to SPS via Singapore Power (SP) eBusiness Portal: • Document Checklist and Declaration of Compliance to SP Powergrid’s (SPPG) Technical Requirements • Application for Net Export Rebate Form • Letter of Consent • PQ Compliance Report • Inverter(s) Specifications December 2022 18 Solar PV – User Guide for Non-Residential Consumers • Solar panel(s) Specifications • Inverter(s) Type Test Reports (Harmonics, Flicker, DC Injection) • Single Line Diagram (from PV system to Point of Common Coupling (PCC) • PSO Data Form (only applicable for solar PV system 1 MWac and above) • Certificate of Compliance (only applicable for licensed installation who are eligible to appoint their LEW to commission the solar PV system) • Commissioning Declaration (only applicable for licensed installation who are eligible to appoint their LEW to commission the solar PV system) December 2022 19 Solar PV – User Guide for Non-Residential Consumers 10. PV Directory For enquiries on the following matters pertaining to solar PV systems, you may wish to contact the following: Energy Market Authority (EMA) Matters on: Electricity Licences Electrical Installation Licensed Electrical Workers (LEWs) Policy and Regulatory Framework Monitoring Requirements Contact Information Economic Regulation & Licensing Department Email: ema_enquiry@ema.gov.sg Tel: 6835 8000 Electricity Resilience & Regulation Department Email: lei_ema@ema.gov.sg Tel: 6835 8000 Policy Department Email: ema_ppd@ema.gov.sg Tel: 6835 8000 Energy Management Systems Department Email: EMA_PSO_EMS@ema.gov.sg Tel: 6835 8000 Energy Market Company (EMC) Matters on: Market Registration Market Payment / Charges Contact Information Market Administration Email: MPRegistration@emcsg.com Tel: 6779 3000 SP PowerGrid (SPPG) Matters on: Technical Clarification regarding Connection to the Grid Contact Information Asset Management & Projects Department Email: DERenquiries@spgroup.com.sg Tel: 6916 8888 SP Services (SPS) Matters on: Application for Connection to the Grid and Market Settlement with SPS Contact Information Electrical Installation Section Email: install@spgroup.com.sg Tel: 6916 7200 December 2022 20
CPMS-Quarterly-Results-Q1-Q2-Q3-Q4-FY2526.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/about-us/procurement/CPMS-Quarterly-Results-Q1-Q2-Q3-Q4-FY2526.pdf
Appendix 1 CPMS Quarterly Assessment Q4 FY25/26 CPMS Quarter Assessment Q4 FY25/26 (01 Jan 2026 – 31 Mar 2026) Results Q4 FY2526 CPMS Quarter Assessment 20 17 15 15 10 5 2 5 0 2 0 Grade A (≥90) Grade B (80 - 89) Grade C (70 - 79) Grade D (60 - 69) Grade E (50-59) Grade F (0-49) We have completed our last quarter for CPMS assessment based on the contracts that are CPMS applicable rendered to your respective company based on the following four (4) areas: (a) Safety; (b) Quality of Work; (c) Project & Risk Management; and (d) Value Added Services The contractors involved in CPMS with their respective grades are shown as below table. SP Group 2 Kallang Sector, Singapore 349277, www.spgroup.com.sg Appendix 1 CPMS Quarter Assessment Q4 FY25/26 (01 Jan 2026 – 31 Mar 2026) Results The list of the contractors below is arranged in alphabetical order and not in any particular ranking sequence. Contractor Grade KIM SENG HENG ENGINEERING CONSTRUCTION (PTE) LTD LIH MING PTE. LTD. A CHINA INTERNATIONAL WATER & ELECTRIC CORPORATION (S) PTE LTD CHUAN LIM CONSTRUCTION PTE LTD DOSK CONTRACT SERVICES PTE. LTD. HAO DA PTE LTD HPC BUILDERS PTE. LTD. HYNERGY CORPORATION PTE. LTD. KEN-PAL (S) PTE. LTD. LEY CHOON CONSTRUCTIONS AND ENGINEERING PTE LTD LIANG & HOW CONTRACTOR PTE. LTD. LONG ZHOU ENGINEERING PTE. LTD. SAM LAIN EQUIPMENT SERVICES PTE LTD SANGEETH CONSTRUCTION PTE LTD SER CHUAN CONSTRUCTION PTE LTD SL LINK ENGINEERING PTE. LTD. TAIHAN CABLE & SOLUTION CO., LTD. WENG GUAN TECHNOLOGY PTE LTD WOH HUP ENGINEERING PTE. LTD. B SP Group 2 Kallang Sector, Singapore 349277, www.spgroup.com.sg Appendix 1 Contractor Grade AVENUE ENGINEERING PTE LTD FURUKAWA ELECTRIC ENGINEERING SINGAPORE PTE LTD HANAKO CONSTRUCTION PTE. LTD. HSC PIPELINE ENGINEERING PTE LTD HUAT BENG ENGINEERING CONSTRUCTION PTE LTD ILJIN ELECTRIC CO., LTD SINGAPORE BRANCH JIN CHOON CIVIL ENGINEERING PTE. LTD. MACBUILD CONSTRUCTION PTE. LTD. MR. BERG PTE. LTD. NECTRIC ENGINEERING PTE. LTD. PACIFIC CENTRAL TEKNIK PTE LTD SIGMA CABLE COMPANY (PRIVATE) LIMITED TECIVIL ENGINEERING PTE. LTD. U GUAN CONSTRUCTION PTE. LTD. VISTEK PTE. LTD. C CITI CONSTRUCTION & ENGINEERING PTE. LTD. K.H. LEE ENGINEERING & CONSTRUCTION PTE LTD POWERCOM ENGINEERING WORKS PTE. LTD. TEACLY (S) PTE. LTD. UNITED ASPHALT PTE. LTD. D CHIN KUAN ENGINEERING & CONTRACTORS PTE LTD LS CABLE & SYSTEM LTD SINGAPORE BRANCH F SP Group 2 Kallang Sector, Singapore 349277, www.spgroup.com.sg Appendix 1 CPMS Quarterly Assessment Q3 FY25/26 CPMS Quarter Assessment Q3 FY25/26 (01 Oct 2025 – 31 Dec 2025) Results Q3 FY2526 CPMS Quarter Assessment 25 21 20 15 10 5 0 10 6 1 1 0 Grade A (≥90) Grade B (80 - 89) Grade C (70 - 79) Grade D (60 - 69) Grade E (50-59) Grade F (0-49) We have completed our third quarter for CPMS assessment based on the contracts that are CPMS applicable rendered to your respective company based on the following four (4) areas: (a) Safety; (b) Quality of Work; (c) Project & Risk Management; and (d) Value Added Services The contractors involved in CPMS with their respective grades are shown as below table. SP Group 2 Kallang Sector, Singapore 349277, www.spgroup.com.sg Appendix 1 CPMS Quarter Assessment Q3 FY25/26 (01 Oct 2025 – 31 Dec 2025) Results The list of the contractors below is arranged in alphabetical order and not in any particular ranking sequence. Contractor CHINA INTERNATIONAL WATER & ELECTRIC CORPORATION (S) PTE LTD CHUAN LIM CONSTRUCTION PTE LTD CITI CONSTRUCTION & ENGINEERING PTE. LTD. DOSK CONTRACT SERVICES PTE. LTD. FURUKAWA ELECTRIC ENGINEERING SINGAPORE PTE LTD HUAT BENG ENGINEERING CONSTRUCTION PTE LTD HYNERGY CORPORATION PTE. LTD. JIN CHOON CIVIL ENGINEERING PTE. LTD. KEN-PAL (S) PTE. LTD. LEY CHOON CONSTRUCTIONS AND ENGINEERING PTE LTD LIANG & HOW CONTRACTOR PTE. LTD. LIH MING CONSTRUCTION PTE. LTD. LONG ZHOU ENGINEERING PTE. LTD. MACBUILD CONSTRUCTION PTE. LTD. SAM LAIN EQUIPMENT SERVICES PTE LTD SANGEETH CONSTRUCTION PTE LTD SER CHUAN CONSTRUCTION PTE LTD SL LINK ENGINEERING PTE. LTD. TECIVIL ENGINEERING PTE. LTD. U GUAN CONSTRUCTION PTE. LTD. WENG GUAN TECHNOLOGY PTE LTD Grade B SP Group 2 Kallang Sector, Singapore 349277, www.spgroup.com.sg Appendix 1 Contractor AVENUE ENGINEERING PTE LTD HANAKO CONSTRUCTION PTE. LTD. HAO DA PTE LTD HSC PIPELINE ENGINEERING PTE LTD ILJIN ELECTRIC CO., LTD SINGAPORE BRANCH KIM SENG HENG ENGINEERING CONSTRUCTION (PTE) LTD MR. BERG PTE. LTD. PACIFIC CENTRAL TEKNIK PTE LTD POWERCOM ENGINEERING WORKS PTE. LTD. TAIHAN CABLE & SOLUTION CO., LTD. Grade C K.H. LEE ENGINEERING & CONSTRUCTION PTE LTD LS CABLE & SYSTEM LTD SINGAPORE BRANCH NECTRIC ENGINEERING PTE. LTD. TEACLY (S) PTE. LTD. UNITED ASPHALT PTE. LTD. VISTEK PTE. LTD. D SIGMA CABLE COMPANY (PRIVATE) LIMITED E CHIN KUAN ENGINEERING AND CONTRACTORS PTE LTD F SP Group 2 Kallang Sector, Singapore 349277, www.spgroup.com.sg Appendix 1 CPMS Quarterly Assessment Q2 FY25/26 CPMS Quarter Assessment Q2 FY25/26 (01 Jul 2025 – 30 Sep 2025) Results Q2 FY2526 CPMS Quarter Assessment 20 15 18 13 10 5 4 5 0 0 0 Grade A (≥90) Grade B (80 - 89) Grade C (70 - 79) Grade D (60 - 69) Grade E (50-59) Grade F (0-49) We have completed our second quarter for CPMS assessment based on the contracts that are CPMS applicable rendered to your respective company based on the following four (4) areas: (a) Safety; (b) Quality of Work; (c) Project & Risk Management; and (d) Value Added Services The contractors involved in CPMS with their respective grades are shown as below table. SP Group 2 Kallang Sector, Singapore 349277, www.spgroup.com.sg Appendix 1 CPMS Quarter Assessment Q2 FY25/26 (01 Jul 2025 – 30 Sep 2025) Results The list of the contractors below is arranged in alphabetical order and not in any particular ranking sequence. Contractor Grade CHINA INTERNATIONAL WATER & ELECTRIC CORPORATION (S) PTE LTD CITI CONSTRUCTION & ENGINEERING PTE. LTD. DOSK CONTRACT SERVICES PTE. LTD. HAO DA PTE LTD HUAT BENG ENGINEERING CONSTRUCTION PTE LTD KEN-PAL (S) PTE. LTD. LIH MING CONSTRUCTION PTE. LTD. LONG ZHOU ENGINEERING PTE. LTD. MACBUILD CONSTRUCTION PTE. LTD. PACIFIC CENTRAL TEKNIK PTE LTD POWERCOM ENGINEERING WORKS PTE. LTD. SAM LAIN EQUIPMENT SERVICES PTE LTD SANGEETH CONSTRUCTION PTE LTD SER CHUAN CONSTRUCTION PTE LTD SING TEC DEVELOPMENT PTE. LTD. TAIHAN CABLE & SOLUTION CO., LTD. U GUAN CONSTRUCTION PTE. LTD. WENG GUAN TECHNOLOGY PTE LTD B SP Group 2 Kallang Sector, Singapore 349277, www.spgroup.com.sg Appendix 1 Contractor Grade CHUAN LIM CONSTRUCTION PTE LTD FURUKAWA ELECTRIC ENGINEERING SINGAPORE PTE LTD HANAKO CONSTRUCTION PTE. LTD. HSC PIPELINE ENGINEERING PTE LTD HYNERGY CORPORATION PTE. LTD. ILJIN ELECTRIC CO., LTD SINGAPORE BRANCH JIN CHOON CIVIL ENGINEERING PTE. LTD. LEY CHOON CONSTRUCTIONS AND ENGINEERING PTE LTD MR. BERG PTE. LTD. NECTRIC ENGINEERING PTE. LTD. SIGMA CABLE COMPANY (PRIVATE) LIMITED TECIVIL ENGINEERING PTE. LTD. VISTEK PTE. LTD. C CHIN KUAN ENGINEERING & CONTRACTORS PTE LTD HI POWER PTE. LTD. HYUNDAI ENGINEERING & CONSTRUCTION CO. LTD K.H. LEE ENGINEERING & CONSTRUCTION PTE LTD TEACLY (S) PTE. LTD. D LIANG & HOW CONTRACTOR PTE. LTD. LS CABLE & SYSTEM LTD SINGAPORE BRANCH SL LINK ENGINEERING PTE. LTD. UNITED ASPHALT PTE. LTD. E SP Group 2 Kallang Sector, Singapore 349277, www.spgroup.com.sg Appendix 1 CPMS Quarterly Assessment Q1 FY25/26 CPMS Quarter Assessment Q1 FY25/26 (01 Apr 2025 – 30 Jun 2025) Results Q1 FY2526 CPMS Quarter Assessment 23 25 20 15 10 5 1 8 7 4 1 0 Grade A (≥90) Grade B (80 - 89) Grade C (70 - 79) Grade D (60 - 69) Grade E (50-59) Grade F (0-49) We have completed our first quarter for CPMS assessment based on the contracts that are CPMS applicable rendered to your respective company based on the following four (4) areas: (a) Safety; (b) Quality of Work; (c) Project & Risk Management; and (d) Value Added Services The contractors involved in CPMS with their respective grades are shown as below table. SP Group 2 Kallang Sector, Singapore 349277, www.spgroup.com.sg Appendix 1 CPMS Quarter Assessment Q1 FY25/26 (01 Apr 2025 – 30 Jun 2025) Results The list of the contractors below is arranged in alphabetical order and not in any particular ranking sequence. Contractor Grade HUAT BENG ENGINEERING CONSTRUCTION PTE LTD A AVENUE ENGINEERING PTE LTD CHINA INTERNATIONAL WATER & ELECTRIC CORPORATION (S) PTE LTD CHUAN LIM CONSTRUCTION PTE LTD CITI CONSTRUCTION & ENGINEERING PTE. LTD. FURUKAWA ELECTRIC ENGINEERING SINGAPORE PTE LTD HAO DA PTE LTD HSC PIPELINE ENGINEERING PTE LTD J&CO ENGINEERING PTE. LTD. K.H. LEE ENGINEERING & CONSTRUCTION PTE LTD KEN-PAL (S) PTE. LTD. LEY CHOON CONSTRUCTIONS AND ENGINEERING PTE LTD LIANG & HOW CONTRACTOR PTE. LTD. LIH MING CONSTRUCTION PTE. LTD. LONG ZHOU ENGINEERING PTE. LTD. MACBUILD CONSTRUCTION PTE. LTD. NECTRIC ENGINEERING PTE. LTD. SAM LAIN EQUIPMENT SERVICES PTE LTD SANGEETH CONSTRUCTION PTE LTD SER CHUAN CONSTRUCTION PTE LTD SING TEC DEVELOPMENT PTE. LTD. TECIVIL ENGINEERING PTE. LTD. U GUAN CONSTRUCTION PTE. LTD. YUAN JI ENTERPRISES PTE LTD B SP Group 2 Kallang Sector, Singapore 349277, www.spgroup.com.sg Appendix 1 Contractor Grade DOSK CONTRACT SERVICES PTE. LTD. HANAKO CONSTRUCTION PTE. LTD. LS CABLE & SYSTEM LTD SINGAPORE BRANCH MR. BERG PTE. LTD. SING & SAN CONSTRUCTION PTE LTD SL LINK ENGINEERING PTE. LTD. UNIGLORY CONSTRUCTION PTE LTD VISTEK PTE. LTD. C HI POWER PTE. LTD. HYUNDAI ENGINEERING & CONSTRUCTION CO. LTD ILJIN ELECTRIC CO., LTD SINGAPORE BRANCH POWERCOM ENGINEERING WORKS PTE. LTD. SIGMA CABLE COMPANY (PRIVATE) LIMITED TAIHAN CABLE & SOLUTION CO., LTD. TEACLY (S) PTE. LTD. D CHIN KUAN ENGINEERING & CONTRACTORS PTE LTD JIN CHOON CIVIL ENGINEERING PTE. LTD. UK ENGINEERING & CONSTRUCTION PTE. LTD. UNITED ASPHALT PTE. LTD. E HYNERGY CORPORATION PTE. LTD. F SP Group 2 Kallang Sector, Singapore 349277, www.spgroup.com.sg
Upgrading To Serve Customers Betterhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Upgrading-To-Serve-Customers-Better
Media Release Upgrading To Serve Customers Better Singapore, 24 April 2017 – SP Group is carrying out a scheduled system upgrade as part of continuous efforts to improve our service to customers. Our Customer Service Centres at PWC Building at Cross Street, HDB Hub at Toa Payoh and Woodlands Civic Centre will be closed on Saturday 29 April 2017. From 28 April, 3.00 pm, to 1 May 2017, transactions and e-services, such as bill payment and submission of meter readings, will not be available on the following platforms: SP Utilities portal (http://bit.ly/2na4TLh) My Power portal [https://www.mypower.com.sg] SP Utilities mobile app Customers can continue to pay their utilities bills by GIRO, and at SingPost Self-Service Automated Machines (SAMs), AXS Stations, AXS e-Station, AXS m-Station, NETS Self-Service Stations and DBS/POSB/OCBC ATMs. Customers can also make payment at all post offices and 7-11 convenience stores with their hardcopy bills. Customers who wish to submit their meter readings can do so via WhatsApp at 8482 8636. Full services will resume on Tuesday, 2 May, after the public holiday. We thank customers for their understanding and support and apologise for any inconvenience caused. For enquiries, customers can contact SP Group at 1800 222 2333 during office hours or email customersupport@spgroup.com.sg.
Licensed Electrician Preparatory Programme.pdfhttps://www.spgroup.com.sg/dam/jcr:f4ea0458-9c1d-495d-8eea-0c072490426e/Licensed%20Electrician%20Preparatory%20Programme.pdf
LICENSED ELECTRICIAN PREPARATORY PROGRAMME (Programme Code: ENO32) LEARNING OUTCOMES The Licensed Electrician Preparatory Programme will equip participants with the necessary theoretical foundation and practical application skills to carry out the work of a Licensed Electrician. PRE-REQUISITES Applicants are required to have at least: o 5 years of relevant local hands-on experience in electrical works; and o GCE “N” Level with pass in English and Mathematics or Workplace Literacy and Numeracy (WPLN) Level 5 --- The programme is optional for applicants with: o NITEC in Electrical Engineering and at least 2 years of relevant local hands-on experience in electrical works (after NITEC); or o At least 10 years of relevant local hands-on experience in electrical works PROGRAMME CONTENTS Theoretical Foundation Conducted by Singapore Polytechnic/Ngee Ann Polytechnic No. Description Hours Total Module 1: Electrical Principles 1.1 Basic Principles of Electricity 5 1.2 AC Circuits 15 1.3 Basics of Three Phase AC Circuits 15 1.4 Written Assessment 1 2 2 Module 2: Electrical Installation Design 2.1 Statutory Act and Regulations 5 2.2 Protective Devices and Cables 13 2.3 Protection Against Electric Shock 15 2.4 Electrical System Design 7 2.5 Temporary Electrical Installation 9 2.6 Written Assessment 2 2 2 Module 3: Testing and Maintenance of Electrical Systems 3.1 Testing of Switchboards 9 3.2 Maintenance of Switchboards 6 3.3 Standby Generators 6 3.4 Photovoltaic System 7 3.5 Written Assessment 3 2 2 1 35 49 28 Total 118 V13_042024 Practical Application Conducted by Singapore Institute of Power and Gas No. Description Hours Total Module 4: Safety and Connection Process 4.1 Safety & Licensing Requirements 3.5 4.2 The Supply Connection Process 3.5 4.3 Assessment 1.0 Module 5: Electrical Installation Less than 45kVA 5.1 Practical Design of Small Electrical Installation 10.5 5.2 Generator Supply for Small Electrical Installation 3.5 5.3 Assessment 1.0 Module 6: Inspection and Testing 6.1 Safety Requirements and Tools for Inspection and Testing 7.0 6.2 Practical Inspection and Testing of Small Installation 7.0 6.3 Assessment 1.0 8 15 15 Total 38 ASSESSMENT For modules conducted by SP/NP, a written assessment will be conducted upon completion of each module. For modules conducted by SIPG, a practical assessment will be conducted upon completion of each module. PROGRAMME TIMING The programme will be conducted during weekday evenings (6.30pm – 10.00pm) and Saturdays (8.30am – 6.00pm). CERTIFICATE Participants who have successfully pass all theoretical and practical modules will be awarded a Certificate of Achievement jointly issued by SIPG and SP/NP. EMA LICENSING COMPETENCY ASSESSMENT The “Certificate of Achievement” is required by EMA for participants without the relevant educational qualification. Participants are required to ensure that they satisfy the relevant work experience and pass the “EMA Licensing Competency Assessment” to qualify for an Electrician’s License. Please refer to EMA website for more information on application for Electrician License: EMA Website Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 2 V13_042024 PROGRAMME FEE Full Programme Fee Singapore Citizens and Permanent Residents <40 years old Nett Fee after SSG Funding* Singapore Citizens ≥ 40 years old only Enhanced Training Support for SMEs # Without GST $8,380.00 $2,514.00 $838.00 $838.00 With 9% GST + $9,134.20 $2740.26 $1064.26 $1064.26 * Subjected to SSG’s approval and changes. + 9% GST applicable for intakes starting from 1 Jan 2024 # For more information on the Enhanced Training Support for Small & Medium Enterprises (SMEs) scheme, please click here. Self-sponsored applicants may use their relevant SkillsFuture Credit (SFC) to offset the programme fee. PROGRAMME SCHEDULE Next intake: May 2024 (Closed) / Feb 2025 Registration closing date: 4 weeks before programme commencement Application will be considered upon submission of completed application form and all necessary supporting documents. SIPG will contact the applicant after confirmation that all admission criteria are met. SIPG reserves the rights to amend any details relating to the programme without prior notice. For enquiries, contact SIPG at training-institute@spgroup.com.sg or 6916 7930. 3 V13_042024 This page is intentionally left blank 4 V13_042024 Registration Form Licensed Electrician Preparatory Programme PART A: PERSONAL PARTICULARS � Self-Sponsored Applicant ** Full Name (As in NRIC/FIN) ** NRIC/FIN ** Nationality ID Expiry Date (dd/mm/yy) ** Monthly Salary 1 � Company-Sponsored Applicant Gender M / F Date of Birth (dd/mm/yy) Race: Chinese / Malay / Indian / Others: ___________________ ** Contact Number Email Address Address (Residential address for selfsponsored applicants) FOR COMPANY-SPONSORED APPLICANTS ONLY Eligibility for Enhanced Training Support for SMEs: Determination will be based on SSG system. Applicant must have continued to receive full salary under the billing company (as below) and CPF entitlements during the entire duration of the funded course. Company Name UEN Company Address Contact Person Designation Contact Number Email Address PART B: PRE-REQUISITES 1. Please indicate your relevant local hands-on electrical work experience: Employer Name Position Held Year of Joining Year of Leaving 2. Please indicate your educational qualifications: Qualification Title Name of Institute Year Completed Please attach relevant supporting documents. (Refer to Annex A for the list of supporting documents required.) 1 Salary range: a) Unemployed b) Below $1,000 c) $1,000 - $1,499 d) $1,500 - $1,999 e) $2,000 - $2,499 f) $2,500 - $2,999 g) $3,000 - $3,499 h) $3,500 and above ** Mandatory field 5 V13_042024 PART C: PAYMENT Payment is only required after the programme has been scheduled for the applicant and applicant has confirmed his/her availability. An invoice with the final amount (after funding, if any) and the available mode of payment will be sent to the applicant. PART D: DECLARATION By submitting this registration form: - I hereby declare that all information given is true and accurate; - I acknowledge that SIPG shall not be responsible should EMA rejects my application for licensing; and - I agree to the terms and conditions stated below. (i) For Self-Sponsored Application (ii) For Company-Sponsored Application Name: ______________________ Name of Authorised Personnel: _____________________ Signature: Signature: ______________________ _____________________ Date: ______________________ Date: _____________________ Company Stamp PART E: PERSONAL DATA PROTECTION ACT I/We acknowledge and agree that SIPG may collect, use and disclose to any third party any and all particulars relating to my/our personal information for the purposes of (i) providing the requested services in respect of the programme(s), (ii) billing and account management (including debt collection or recovery); (iii) conducting surveys or obtaining feedback; (iv) informing me/us of services and offers by SIPG, its related entities and business affiliates (unless I/we duly inform you otherwise); and (v) complying with all applicable laws and regulations, and business requirements. Name: Signature: Date: TERMS AND CONDITIONS: 1) The company and individual applicant have read and understood the terms of the programme information and registration form. 2) The information collected on this form is used for programme registration, account servicing of programme-related activities and/or for application of programmerelated funding to appropriate funding agencies. 3) This registration form must be submitted to SIPG at least 4 weeks before programme commencement. 4) Payment must be made to SIPG before programme commencement. 5) SIPG reserves the right to amend any details relating to the programme without any prior notice. 6) Request for withdrawal must be made in writing and are subject to approval by SIPG. >5 working days before programme commencement : 100% refund. Less than 5 working days before programme commencement : no refund. 7) Request for transfer/replacement must be made in writing at least 5 working days before programme commencement and is subject to approval by SIPG. SIPG reserves the right to impose an administration fee for such requests. 8) Trainee shall be bound by the terms and conditions of any applicable funding scheme as approved by SIPG. 9) In the event that the trainee fails to meet any of the requirements set under the funding scheme or has been granted funding for the same programme before, thereby resulting that his/her funding application is rejected, the trainee is liable to pay the balance of the full programme fee to SIPG. 10) Photographs of trainees may be taken at the event for SIPG’s marketing materials and other publications. Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 6 V13_042024 ANNEX A: LIST OF SUPPORTING DOCUMENTS REQUIRED Please submit all relevant supporting documents along with the application form via email. Note: SIPG reserves the right to reject any application due to incomplete submission of supporting documents. 1 Company Testimonial Letter (To clearly state the years and job scope of relevant local hands-on electrical works experience) 2 Educational Certificates i) Highest Qualification (Minimum of GCE ‘N’ Level with pass in English and Mathematics or Workplace Literacy and Numeracy (WPLN) Level 5) OR ii) NITEC in Electrical Engineering 7 V13_042024
Hyundai Motor Group Launches ‘E-mobility Pilot’ in Singapore with SP Group and Komoco Motors to Enhance EV Customer Experiencehttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Hyundai-Motor-Launches--E-mobility-Pilot--in-Singapore-with-SP-Group-and-Komoco
News Release Hyundai Motor Group Launches ‘E-mobility Pilot’ in Singapore with SP Group and Komoco Motors to Enhance EV Customer Experience Pilot program to offer real-time EV battery management solution, preventive maintenance, EV charging credits and V2V mobile charging for EV owners in Singapore EV owners to experience leading EV-integrated solutions from Hyundai Motor Group, SP Group, and Komoco Motors Program to identify the needs of EV owners to enhance customer value, and establish a robust EV ecosystem in Singapore A total of 50 long-range Hyundai IONIQ 5 will be involved in the pilot program SINGAPORE, September 25, 2021 – Hyundai Motor Group (the Group), in partnership with SP Group and Komoco Motors, announced the launch of an E-mobility pilot program in Singapore. The program aims to identify real-world customer concerns and requirements for enhancing customer value and experience and establishing a robust EV ecosystem in the city state. The E-mobility pilot plans to offer EV owners convenience, reliability, and peace of mind while driving an EV based on customers’ needs. The pilot will test a new business model - participants will subscribe to one of the three monthly subscription plans that integrate customer care services and EV-charging credits. A group of 50 participants, who were selected in July 2021, will experience long-range IONIQ 5 BEVs of Hyundai Motor Company for the next five years starting from September 2021. Through the Emobility platform, Hyundai Motor Group’s proprietary system developed for BEV maintenance and being operated jointly with program partners, drivers will be able to receive diverse services. SP Group, which operates Singapore’s largest fast-charging network, will provide customized EV charging solutions. On the E-mobility platform and the SP Utilities app, participants can seamlessly subscribe and pay for their chosen plan, locate the nearest charging point, charge and track the remaining charging credits. Under the program, subscribers can choose one of three charging credit plans - basic (60kWh/month), standard (180kWh/month), and premium (300kWh/month). In addition, pilot participants will be provided with in-vehicle air care products. Embiome, a Hyundai Motor affiliate that specializes in automotive products based on eco-friendly biotechnology, will offer eco-friendly coating and filters to maintain the vehicle’s internal clean air quality. “Hyundai Motor Group is strengthening partnerships with various partners in Singapore, not only to promote innovation in the overall value chain of the automobile industry but also to introduce new mobility solutions that accelerate future mobility,” said Hong Bum Jung, Chief Executive Officer of Hyundai Motor Group Innovation Center in Singapore (HMGICS). “Starting from the E-mobility pilot, we will create the diverse EV ecosystems that are designed by and built for Singapore.” SP Group Chief Executive Officer Mr. Stanley Huang said, “This strategic partnership is an important milestone for us to enable large-scale EV adoption through ensuring accessibility, convenience, and reliability for the EV community. The pilot will provide crucial driver insights to help us better understand and meet the needs of future EV adopters. This will allow us to design and develop EV infrastructure and smarter integrated solutions to support Singapore’s electrification journey.” Mr. Teo Hock Seng, Executive Chairman of Komoco Motors Pte Ltd, commented, “We are honored to be part of this strategic development, demonstrating to Singaporeans what an EV ownership journey could offer. With peace of mind after-sales support by a trained technical crew coupled with robust infrastructure and mobility solutions, I believe this exercise will be a good benchmark for those considering switching to full electric. We hope more people will join in this electric motion.” HMGICS, the Group’s open innovation lab for mobility research and development, will lead the pilot with the aim of revolutionizing the future mobility value chain. To that end, Hyundai is expanding its partnerships with SP Group to accelerate future mobility innovation. – End – About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG. About Komoco Holdings Komoco Holdings Pte Ltd is a regional automotive group of companies that was established in 1986 with it base operation in Singapore. The Group has a strong retail distribution network of over ten points of sales for six leading brands in Singapore and China including Hyundai, Harley-Davidson, Jeep, Ferrari, Maserati and Alfa Romeo (China). The portfolio of brands provides a variety of options for the populace to luxury motorcycle and super car collectors. The Group has also been certified by the brand factories for their state-of-the-art AfterSales facilities. http://www.komoco.com.sg/#/home About Hyundai Motor Group Hyundai Motor Group is a global enterprise that has created a value chain based on mobility, steel, and construction, as well as logistics, finance, IT, and service. With about 250,000 employees worldwide, the Group's mobility brands include Hyundai, Kia, and Genesis. Armed with creative thinking, cooperative communication and the will to take on any challenges, we strive to create a better future for all. More information about Hyundai Motor Group, please see: www.hyundaimotorgroup.com
Resourceshttps://www.spgroup.com.sg/resources?category=Solar%20Power&page=2
Resources Can't find what you are looking for? Click on the drop-down box to find the resource that is most relevant to your needs. Resources Solar Power GUIDE Solar Power – Residential Consumers 1 2
SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Services-Customer-Service-Centre-Relocates-To-PWC-Building
Media Release SP Services' Customer Service Centre Relocates To PWC Building 18 March 2015 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre is conveniently located next to Telok Ayer MRT station and within walking distance from Chinatown and Raffles Place MRT stations. Please refer to Annex A for details. 3. The last day of operation for our Customer Service Centre at TripleOne Somerset is Saturday 21 March 2015. 4. For customers’ convenience, we have two other Customer Service Centres located at Toa Payoh and Woodlands. Please refer to Annex B for the location of our Customer Service Centres. 5. Customers may also carry out their utility transactions via the following channels: Self-service kiosks located at all Customer Service Centres; SP Services’ customer service hotline at 1800 222 2333; SP Services’ website at www.spservices.com.sg; and SP Services mobile app (download from iTunes or Google Play Store). Issued by: Singapore Power Limited 10 PasirPanjang Road #03-01 Mapletree Business City Singapore 117438 Co. RegNo : 199406577N www.singaporepower.com.sg Annex A SP SERVICES’ CUSTOMER SERVICE CENTRE AT 8 CROSS STREET   Directions via MRT: Directly beside Telok Ayer MRT station via Exit C Approximately 6mins walk from Raffles Place MRT station via Exit F Approximately 8mins walk from Chinatown MRT station via Exit E Directions via bus: Bus stop opposite PWC Building: Bus 186 and 970 Annex B List of SP SERVICES’ CUSTOMER SERVICE CENTRES