Terms of Use Understand the terms of your access of this website and/or use of any online services. Terms & Conditions of Use Thank you for visiting the website of the Singapore Power Group (the “Website”). PLEASE READ THESE TERMS AND CONDITIONS OF USE (“TERMS AND CONDITIONS”) CAREFULLY. BY ACCESSING THIS WEBSITE AND/OR USING THE ONLINE SERVICES, YOU AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT ANY OF THESE TERMS AND CONDITIONS, YOU MUST IMMEDIATELY DISCONTINUE YOUR ACCESS OF THIS WEBSITE AND/OR USE OF THE ONLINE SERVICES. Copyright and Trademark Notices Except as otherwise expressly stated herein, the copyright and all other intellectual property in the contents of this Website (including, but not limited to, all design, text, sound recordings, images or links) are the property of Singapore Power Limited and/or its subsidiaries and/or their respective subsidiaries (together the "SP Group"). As such, they may not be reproduced, transmitted, published, performed, broadcast, stored, adapted, distributed, displayed, licensed, altered, hyperlinked or otherwise used in whole or in part in any manner without the prior written consent of the SP Group. Save and except with the SP Group's prior written consent, you may not insert a hyperlink to this Website or any part thereof on any other website or "mirror" or frame this Website, any part thereof, or any information or materials contained in this Website on any other server, website or webpage.   All trade marks, service marks and logos used in this Website are the property of the SP Group and/or the respective third party proprietors identified in this Website. No licence or right is granted and your access to this Website and/or use of the online services should not be construed as granting, by implication, estoppel or otherwise, any license or right to use any trade marks, service marks or logos appearing on the Website without the prior written consent of the SP Group or the relevant third party proprietor thereof. Save and except with the SP Group's prior written consent, no such trade mark, service mark or logo may be used as a hyperlink or to mark any hyperlink to any SP Group member's site or any other site. Disclaimer The contents of this Website are provided on an “as is” and “as available” basis without warranties of any kind, and are of a general nature which have not been verified, considered or assessed by any member of the SP Group in relation to the making of any specific investment, business, financial or commercial decision. 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The SP Group shall not be liable regardless of the form of action for any failure of performance system, server or connection failure, error, omission, interruption, breach of security, computer virus, malicious code, corruption, delay in operation or transmission, transmission error or unavailability of access in connection with your accessing this Website and/or using the online services even if the SP Group has been advised as to the possibility. In no event shall the SP Group be liable to you or any other party for any damages, losses, expenses or costs whatsoever (including without limitation, any direct, indirect, special, incidental or consequential damages, loss of profits or loss of opportunity) arising in connection with your use of this Website, or reliance on any information, materials or online services provided at this Website, regardless of the form of action, even if the SP Group had been advised as to the possibility of such damages. Access to other websites / hyperlinks For your convenience, this Website contains hyperlinks to websites which are owned, operated or maintained by third parties. Such linked websites are not under the control of the SP Group and the SP Group is not responsible for the contents of those websites and shall not be liable for any damages or loss arising from access to those websites. Furthermore, the hyperlinks provided in this website shall not be construed as an endorsement or verification of such linked websites or the contents therein by the SP Group. Use of the hyperlinks and access to such websites are entirely at your own risk. In no circumstances shall the SP Group be considered to be associated or affiliated with any trade or service marks, logos, insignia or other devices used or appearing on websites to which this Website is linked. Indemnity You hereby agree to indemnify and hold the SP Group harmless against all damages, losses, expenses and costs (including legal costs) suffered or incurred by the SP Group in connection with or arising from: (a) your access to this Website and/or the use of the online services; (b) any other party’s access of this Website and/or use of the online services using your user id and/or login password; (c) your breach of any of these Terms and Conditions; and/or (d) any other party’s breach of these Terms and Conditions where such party was able to access this Website and/or use the online services by using your user id and/or login password. Privacy Policy Your privacy is important to the SP Group. We are committed to maintaining the confidentiality of the personal information that you give us through this Website and/or by accessing and using our online services. 1. We collect personal information from you for the purposes of providing you with and improving the SP Group’s services. We use information in the file we maintain about you, and other information we obtain from your current and past activities on the Website to resolve disputes and troubleshoot problems. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your information to identify users using multiple user ids or aliases, if any. 2. Only authorised staff will have access to your personal information 3. To serve you well, we may from time to time work with other organisations including SP Group’s affiliates to offer other products and services to you. 4. You agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyze website usage, improve our content, product offerings and services, and customize our website's content, layout, and services. This may include using your information to contact you and deliver information to you that is targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings and communications relevant to your use of the Website. 5. Like most websites, we may use cookies to "remember" information about your preferences. You can set up your web browser to accept or reject cookies. 6. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you. 7. We use industry standard practices to safeguard the confidentiality of your personal identifiable information. The SP Group treats data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside our group of companies. However, please note that we cannot ensure that all of your private communications and other personally identifiable information will not be disclosed in ways not otherwise described in  these Terms and Conditions and/or the SP Group Personal Data Protection Policy (for example, in disclosing your personal data to law enforcement, regulatory or other government agencies, or to third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your information that they collect from our website). 8. The SP Group may disclose your personal data to law enforcement, regulatory or other government agencies, or to third parties. For example, certain aggregate information contained in your registration application or account may be disclosed when we believe that the disclosure is required to comply with the law; enforce or apply our Terms and Conditions and other agreements and/or policies (including the SP Group Personal Data Protection Policy); protect the rights, property or safety of our Website, our users or others. The foregoing includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Please note that this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information of customers for commercial purposes in violation of the commitments set forth in these Terms and Conditions and/or the SP Group Personal Data Protection Policy. With respect to the collection, use and disclosure of your personal data, the SP Group has prepared the SP Group Personal Data Protection Policy which explains what personal data the SP Group collects and the purposes for which your personal data will be collected, used and disclosed by the SP Group. The SP Group Personal Data Protection Policy, which shall be deemed incorporated into these Terms and Conditions, is available here. In the event of any inconsistency between the terms set out in these Terms and Conditions and the SP Group Personal Data Protection Policy and in so far as it relates to the collection, use and disclosure of personal data, the terms set out in the SP Group Personal Data Protection Policy shall prevail. If you have any questions, comments or requests for information regarding your personal data, please contact our SP Data Protection Office at: SP Data Protection Office SP Group  2 Kallang Sector   Singapore 349277 Email: dpo@spgroup.com.sg Amendments to these Terms and Conditions The SP Group reserves the right to amend these Terms and Conditions from time to time without prior notice to you. Should there be any amendments, the revised terms and conditions will be posted on this Website. By continuing to use this Website after such changes have been made, you acknowledge and agree you have read, understood and accept the changes.

Registration Form SINGAPORE INSTITUTE OF POWER AND GAS REGISTRATION FORM (COMPANY) PART A: COURSE DETAILS COURSE TITLE COURSE CODE COURSE DATE FULL COURSE FEE PART B: PARTICULARS NAME OF BILLING COMPANY UEN REGISTERED ADDRESS SME (Y/N) NAME OF CONTACT PERSON DESIGNATION EMAIL ADDRESS CONTACT NUMBER NOTE: # Required for SSG Funding D Full NRIC is Required for SSG Funding Ä For Security Clearance to Substations " Required for Professional Development Point (PDU) · Required to Access Learning Management System No. Full Name (as in NRIC/FIN) #D NRIC/FIN No. (Last 4 Characters eg.468A) # Date of Birth (dd/mm/yy) Ä Place of Birth # Nationality # Race # Residential Status # Gender (M / F) Designation # Highest Qualification " PE Number (if applicable) · Personal Mobile No. · Personal Email Address 1 2 3 4 5 6 7 8 PART C: PAYMENT 1) All prices for the courses are subjected to prevailing GST 2) Payment is required to be made before course/programme commencement for securing the training places. By Bank Transfer Bank Name: United Overseas Bank Limited Bank Branch: UOB Main Address: UOB Plaza 1, 80 Raffles Place, Singapore 048624 Account Name: Singapore Institute of Power and Gas Pte Ltd Bank Code: 7375 Branch Code: 1 Account Number: 451-302-969-6 Swift Code: UOVBSGSG By Vendors@Gov Business Unit Code Attention to By Cheque Cheque Number Issuing Bank Note: Please indicate conmpany name and invoice number behind the cheque Cheque shall be made payable to SINGAPORE INSTITUTE OF POWER AND GAS PTE LTD and mailed to: SP Group, 2 Kallang Sector, Level 2, Singapore 349277 Attn: Singapore Institute of Power and Gas, Training Ops PART D: DECLARATION & PERSONAL DATA PROTECTION ACT By submitting and signing this registration form, I hereby declare that all information given in this form is true and accurate, and I agree to the terms and conditions stated below. I/We acknowledge and agree that SIPG may collect, use and disclose to any third party any and all particulars relating to my/our personal information for the purposes of: (i) providing the requested services in respect of the course(s); (ii) billing and account management (including debt collection or recovery); (iii) conducting surveys or obtaining feedback; (iv) informing me/us of services and offers by SIPG, its related entities and business affiliates (unless I/we duly inform you otherwise); and (v) complying with all applicable laws and regulations, and business requirements. Name of Authorised Personnel Designation Signature Date TERMS AND CONDITIONS 1) The company and individual applicant has read and understood the terms of the course information and registration form. 2) The information collected on this form is used for course registration, account servicing of course-related activities and/or for application of course-related funding to appropriate funding agencies. 3) This registration form must be submitted to SIPG at least 3 weeks before course commencement. 4) Payment must be made to SIPG before the due date of tax invoice. 5) SIPG reserves the right to amend any details relating to the course without any prior notice. 6) Request for withdrawal/transfer/replacement must be made in writing at least 5 working days before course/programme commencement and are subjected to approval by SIPG. Administrative charges of $50 (before prevailing GST) will be imposed for each approved request/pax. 7) Trainees need to achieve 75% attendance per module to be eligible to sit for the exam. 8) Trainee shall be bound by the terms and conditions of any applicable funding scheme as approved by SIPG. a. Funding grant is only applicable to Singapore Citizen, Singapore Permanent Resident and Long-Term Visit Pass plus. Trainees need to achieve 75% attendance per module, sit and pass all exams to be eligible for funding. b. In the event that the trainee fails to meet any of the requirements set under the funding scheme or has been granted funding for the same course before, thereby resulting that his/her funding application is rejected by the funding agency, the trainee is liable to pay the balance of the full course fee to SIPG. For trainees who are making payment via SFC and withdraw during the programme, you will be required to make payment in full via non-SFC payment methods. c. Absence due to valid reasons[i] will not be counted as part of the 75% attendance requirements. Trainees will need to provide supporting documents for any absence due to valid reasons within 3 working days from date of absence. For non-valid reasons[ii], it will consist of all other reasons not covered under the valid reasons. Trainees will not be allowed to take the assessment if they do not meet the 75% attendance requirement. d. There will be no postponement/replacement of schedule allowed for any session missed without valid reasons. e. Trainees will be allowed ONE re-assessment for each assessment component. Re-assessment shall be taken within 60 calendar days from the module end date. Re-assessment fee of $100 (before prevailing GST) will be applicable to each assessment component. In the event that the trainee do not pass the re-assessment or fail to take the re-assessment within 60 calendar days from end of the module, trainees will need to re-enrol for the module with full module fee. 9) Video and/or photographs of trainees may be taken at the event for SIPG’s marketing materials and other publications. Note: [i] Valid reasons refer to medical leave, hospitalization leave and compassionate reason. [ii] Non-valid reasons include work commitment, reservist, overseas trip (business/personal), not prepared for exam & etc. &9&K01+032SIPG-FORM-007 (V1) &9&K01+048Address: SP Group, 2 Kallang Sector, Singapore 349277 ● Main Line: 6916-7930 ● Email: training-institute@spgroup.com.sg &9&K01+048Page &P of &N Data Gender Race Nationality Residential Status Highest Qualification Place of Birth M CN:Chinese SG:Singapore Citizen SC:Singapore Citizen No Formal Qualification / Lower Primary Singapore F EU:Eurasian AU:Australian PR:Permanent Resident Primary China IN:Indian BD:Bangladeshi EP:Employment Pass Holder Lower Secondary India MY:Malay BU:Burmese LTVP+: Long-Term Visit Pass plus Secondary Malaysia OT:Others CN:Chinese WP:Work Permit Holder Post-Secondary (Non-Tertiary) Afghanistan HK:Hong Kong OT:Others GCE ‘N’/’O’ Level or equivalent Albania ID:Indonesian GCE ‘A’ Level or equivalent Algeria IN:Indian National ITE Certificate (NITEC) or equivalent American Samoa JP:Japanese Higher NITEC Andorra KP:Korean, North Polytechnic Diploma Angola KR:Korean, South Professional Qualification & Other Diploma Anguilla LK:Sri Lankan Bachelor's Degree or equivalent Antigua MO:Macau Master Argentina MY:Malaysian Doctorate Armenia OT:Others Other Education Aruba PH:Filipino Not Reported Australia PK:Paskistani Austria TH:Thai Azerbaijan TW:Taiwanese Bahamas UK:British Bahrain US:American Bangladesh VN:Vietnamese Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia-Herzegovina Botswana Brazil British Antarctic Territory British Indian Ocean Territory British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Canton & Enderbury Islands Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile Christmas Island Cocos Keeling Island Colombia Comoros Congo Cook Islands Costa Rica Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Falkland Islands Fiji Finland France French Guiana French Polynesia French Southern & Antarctic Territories Gabon Gambia Gaza Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Heard & Mcdonald Island Honduras Hong Kong Sar Hungary Iceland Indonesia Iran Iraq Ireland Isle Of Man Israel Italy Ivory Coast Jamaica Japan Johnston Island Jordan Kazakhstan Kenya Kirghizia Kiribati Korea, North Korea, South Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macau Sar Macedonia Madagascar Malawi Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Midway Islands Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands Netherlands Antililles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Island Norfolk Island Norway Oman Pacific Island Trust Territory Pakistan Palau Palestine Panama Panama Canal Zone Papua New Guinea Paraguay Peru Philippines Pitcairn Island Poland Portugal Puerto Rico Qatar Reunion Romania Russia Rwanda Samoa San Marino Sao Tome & Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Helena St. Kitts-Nevis St. Lucia St. Pierre & Miquelon St. Vincent Sudan Suriname Swaziland Sweden Switzerland Syria Tadzhikistan Taiwan Tajikistan Tanzania Thailand Togo Tokelau Islands Tonga Trinidad & Tobago Tunisia Turkey Turkmenistan Turks & Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States Upper Volta Uruguay Us Virgin Islands Uzbekistan Vanuatu Vatican City State Venezuela Vietnam Wake Island Wallis And Futuna Western Sahara Yemen Yugoslavia Zaire Zambia Zimbabwe List of Courses Course Code Course Title ECL04 High Voltage Distribution Cable Identification, Spiking & Fault Location ECL05 High Voltage Cable Jointing Techniques ECL06 Low Voltage Distribution Cables, Joints & Terminations ECL07 WSQ Detect & Locate Underground Power Cables (sFw) ECL08 Underground Service Detection Course ECL11 Underground Services Detection Course (Re-Attempt) ECL13 Low Voltage Cable Identification ECL15 Distribution Low Voltage Cable Jointing Proficiency ECL16 Distribution High Voltage Cable Jointing Proficiency EFD01 A Primer to Electricity EFD02 Essential Test Instruments for Low Voltage EFD08 Singapore Electricity Network and Market ENO32A Electrical Principles ENO32A_C&S Electrical Principles (Classroom & Synchronous) ENO32B Electrical Installation Design ENO32B_C&S Electrical Installation Design (Classroom & Synchronous) ENO32C Testing & Maintenance of Electrical Systems ENO32D Safety & Connection Process ENO32E Electrical Installation Less than 45kVA ENO32F Inspection & Testing ENO33A Electrical Circuit Theory & Analysis ENO33A_C&S Electrical Circuit Theory & Analysis (Classroom & Synchronous) ENO33B Distribution System & Protection ENO33B_C&S Distribution System & Protection (Classroom & Synchronous) ENO33C Electrical System Design ENO33C_C&S Electrical System Design (Classroom & Synchronous) ENO33D Electrical Machine & Control ENO33D_C&S Electrical Machine & Control (Classroom & Synchronous) ENO33E Safety & Connection Requirements ENO33F Commercial & Industrial Low Voltage Installation ENO33G Testing Methods ENO33H High Voltage Switching Operations & Procedures ENO39 Electrical Testing & Inspection for Non-licensed Electrical Installation ENO50 Electrical Safety for Distribution Works ENO51 Distribution Switchboard Maintenance for Commercial and Industrial Low Voltage Installation ENO63 Condition Monitoring Techniques for Distribution Switchgear & Transformer EPG01 Overview of Power Generation Plants EPG03 Process Control & Monitoring of Power & Process Plants EPG04 Power Plant Maintenance Principles & Strategies EPG05 Power Plant Reliability EPG06 Power Plant Efficiency EPG07 Requirements for Installation & Commissioning of Grid-Tied Photovoltaic System ERG01 SS638 Code of Practice for Electrical Installations ERG03 The Electricity Regulatory Framework ERG04 An Overview of Transmission Code ERG05 Lightning and Lightning Protection ERG06 Electrical Earthing Principles and Practices ESG04 Operation & Maintenance of High Voltage Switchgear ESG06 Design, Installation & Testing of Electrical Switchboard & Supply Turn-On ESG08 Installation & Commissioning of Distribution Switchgear ESG13 Technical Specifications of Distribution Switchgear ETF02 Operation & Maintenance of Distribution Transformer ETF12 Installation & Commissioning of Distribution Transformer GPL05 Gas Pipe Fitter GPL10 Perform Polyethylene Pipes Joining Process GRG02 Gas Market Structure & Gas Network Code GRG03 Introduction to Code of Practice for Gas Installation (SS608:2015) & its Application NGD03 Introduction to Microgrid Systems NGD06 Network Impact and Planning Practices for Connection of Distributed Energy Resources NPV01 Network Impact of Large Solar Farm and Interconnection PDC201 Electric Vehicles & the Grid SFC04 Project Safety Management SFC07 Safety@SP (General) SFC08 Safety@SP (Building & Construction) SFY05 Workplace Safety & Health for Power Sector WBC04 ISO22301 Business Continuity Management System WPD03 Lean Applications for Productivity (Lean Workforce) WPD05 Implementation-Based Project (IBP) - Lean WSO01 Energy Managers Programme WSO02 Registered Earthworks Supervisor WSO04 Registered Earthworks Supervisor Revision and Assessment (Re-Attempt) WSO07 Strategic Decision Making for Energy Traders X

Resources Can't find what you are looking for? Click on the drop-down box to find the resource that is most relevant to your needs. Resources Electricity Works FORM Application for De-Energisation/Re-Energisation (ADRE) INFO FAQs eBusiness Portal INFO FAQs on Electricity Supply Connection for Landed Residential Premises GUIDE How to Apply for Electricity Connection INFO Transmission Service Rate Schedule (effective from 1 Jul 2026) INFO New Electricity Operations – Distribution Network Boundary map of DN1 to DN6 Sections [wef 1 Jul 2023]

31 Mar 2014 For Immediate Release MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 APRIL TO 30 JUNE 2014 1. For the period from 1 Apr to 30 Jun 2014, electricity tariffs will increase by an average of 0.3% or 0.07 cent per kWh. The increase is due to a 1.3% rise in fuel costs, which was partially mitigated by a reduction in non-fuel costs. 2. For households, the electricity tariff will increase from 25.65 to 25.73 cents per kWh for 1 Apr to 30 Jun 2014. The average monthly electricity bill for families living in four-room HDB flats will increase by $0.26 (see Appendix 3 for the average increase for different household types). 3. SP Services reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs given in Appendix 1 have been approved by the EMA. _______________________________________________________________________________________________________ Issued by: SP Services Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No : 199504470N www.spservices.com.sg ELECTRICITY TARIFFS FROM 1 APRIL 2014 Appendix 1 Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: a) Energy cost (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of power generation. b) Network cost (paid to SP PowerAssets): This fee is reviewed annually. c) Market Support Services Fee (paid to SP Services): This fee is reviewed annually. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q2 2014 TARIFF Energy Costs 20.46¢/kWh Increased by 0.08 ¢/kWh Generation Companies Network Costs 5.05¢/kWh MSS Fee 0.17¢/kWh Market Admin & PSO Fee 0.05¢/kWh No Change No Change No Change SP PowerAssets SP Services Power System Operator & Energy Market Company AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF WEF 1 APRIL 2014) Appendix 3

Natural Gas Connection Policy and Procedures Updated 1 April 24 Table of Contents 1. General Information ..................................................................................................................... 1 1.1 Purpose of this Document .......................................................................................... 1 1.2 Singapore Gas Transportation System ...................................................................... 1 1.3 Definitions ..................................................................................................................... 2 1.4 Codes of Practices and Regulatory Requirements .................................................. 3 1.5 Submission of Application .......................................................................................... 3 2. Procedures for Gas Connection and Gas Admittance ............................................................. 4 2.1 Apply for Gas Connection .......................................................................................... 4 2.2 Make Payment .............................................................................................................. 5 2.3 Engage DR for Consumer’s Gas Installation .............................................................. 6 2.4 Apply for Gas Admittance .......................................................................................... 7 2.5 Apply for Supply and Gas Turn On ............................................................................ 8 3. Guidelines for Other Applications .............................................................................................. 9 3.1 Apply for Replacement, Addition & Alteration Works ............................................. 9 3.2 Apply for Disconnection ............................................................................................. 9 3.3 Apply for Re-connection ............................................................................................. 9 3.4 Other Applications ....................................................................................................... 9 4. Charges ........................................................................................................................................ 10 4.1 Connection Policy ...................................................................................................... 10 4.2 Connection Charge ................................................................................................... 10 5. Unauthorised Connection and Supply of Gas ......................................................................... 11 6. Appendices ................................................................................................................................. 12 Appendix 1 – Demarcation of responsibility ................................................................................ 12 Appendix 2 – Transmission Connection Flow Chart................................................................... 13 Appendix 3 – Transmission Connection Application Forms ...................................................... 15 Appendix 4 – Distribution Connection Flow Chart ..................................................................... 16 Appendix 5 – Distribution Connection Application Forms ........................................................ 18 Appendix 6 – Reference Rates for Transmission Project ........................................................... 19 Appendix 7 – Reference Rates for Distribution Project .............................................................. 20 Appendix 8 – Deductible Component for Natural Gas Distribution Connection .................... 21 Natural Gas Connection Policy and Procedure Updated 1 Apr 24 Page 1 1. General Information 1.1 Purpose of this Document PowerGas is licensed by the Energy Market Authority (“Authority”) to be the Gas Transporter (“Transporter”) which owns, operates, and maintains the piped gas network in Singapore. SP PowerGrid (“SPPG”) is licensed by the Authority to be the Gas Transporter Agent to operate and maintain the piped gas network in Singapore on behalf of PowerGas. SPPG’s gas business is to plan, design, operate and maintain gas network assets in a manner that supports the delivery of safe, reliable, efficient, and quality services to customers. Under the Gas Transporter Licence, the Gas Transporter has to develop separate fees and charges for separate gas transportation services such as connection services and transportation services. This document sets out the connection policy and procedure for Natural Gas supply. 1.2 Singapore Gas Transportation System PowerGas owns an extensive gas transmission and distribution network throughout Singapore. The network is generally buried underground and transports natural gas to the western and northern parts of Singapore, and town gas to the whole of Singapore. The gas assets comprise the transmission network (operating at higher pressures), which forms the main reticulation backbone and the distribution network (operating at lower pressures). • Town gas is manufactured in Senoko Gasworks and delivered to approximately 900,000 customers in Singapore. The customers are made up of industrial, commercial, and residential gas users. Residential customers consist mainly of gas users from HDB, condominiums and landed premises. The town gas transmission network operates at 3 barg whereas the distribution network operates at pressure regimes ranging from 1 kPa to 50 kPa. Natural gas is supplied to about 200 customers and is imported from four sources (two submarine pipelines from Indonesia, one submarine pipeline from Malaysia and internationally through the Liquefied Natural Gas Terminal). Under the Gas Network Code, Gas Shippers/Retailers represent the customers that are connected to the natural gas networks. These natural gas customers are typically commercial or industrial and include all power stations. The natural gas transmission network operates mainly at two pressure regimes, 28 barg and 40 barg, and the distribution network operates at pressure regimes ranging from 3 barg to 6 barg. Natural Gas Connection Policy and Procedure Updated 1 Apr 24 Page 2 1.3 Definitions The following terms shall have the following meanings when used in this document. “Authority” means the Energy Market Authority of Singapore established under the Energy Market Authority of Singapore Act (Cap.92B); “Gas Transporter” or “Transporter” means a representative holding a gas transporter’s licence; “Gas Retailer” or “Retailer” means a person who supplies gas to Retail Customers and who holds a Retailer’s Licence; “Gas Shipper” or “Shipper” means a person holding a gas shipper’s licence; “Gas Network Code” refers to the Gas Network Code issued by the Authority, setting out common terms and conditions between the Gas Transporter and Shippers who engage the Gas Transporter to transport natural gas though the gas pipeline network; “DR” known as designated representative means a professional engineer or a licensed gas service worker appointed by the developer or a responsible person for the premises; “PE” known as professional engineer means any person who is registered as a professional engineer in the mechanical engineering discipline under the Professional Engineers Act (Cap. 253); “LGSW” known as licensed gas service worker” means a person who is licensed under section 12 (3) of the Gas Act (Chapter 116A); “gas service work” means any work carried out on any gas installation or gas appliance, in whole or in part, including any design, construction, installation, commissioning, erection, testing, repair, addition, alteration or maintenance work; “gas service isolation valve (“GSIV”)” means a valve, located at or near the boundary line of any property or the apron of any building, used by a gas transporter to isolate the supply of gas to that property or building; “gas service pipe” means a pipe or any part thereof, other than a gas main, used for the purpose of conveying gas from a gas main to a gas service isolation valve, and includes any pipe owned by, or under the management or control of, a gas transporter which is used for the purpose of conveying gas from the gas service isolation valve to the meter at a consumer’s premises as defined in the Gas Act (Chapter 116A); “gas fitting” includes any pipe, valve, meter, regulator or other device for the control, measurement and use of gas as defined in the Gas Act (Chapter 116A); Natural Gas Connection Policy and Procedure Updated 1 Apr 24 Page 3 “gas installation” means a discrete grouping of gas fittings linking a gas service pipe to a gas appliance as defined in the Gas Act (Chapter 116A); “Gas Meter Control Valve” means a valve at the inlet of any meter used for the purpose of turning on or off a supply of gas through such meter to any gas installation as defined in the Gas (Supply) Regulation; “Meter Installation” means any meter and its associated equipment and installation including associated pipework, filter, valve, pressure regulating equipment, seal, housing, mounting, telemetry equipment, gas chromatograph and flow computer 1.4 Codes of Practices and Regulatory Requirements This connection procedure shall be read in conjunction with the provisions in the Gas Act, Gas (Supply) Regulations, Gas (Metering) Regulations, Gas Supply Code, Gas Metering Code, Gas Network Code, Singapore Standard, SS608 (where applicable) – Code of Practice for Gas Installation and relevant Retailer’s Handbook of Gas Supply, where applicable. The demarcation of responsibility from the gas service pipe to the gas installation is provided in Appendix 1 for reference purpose. 1.5 Submission of Application Please submit all connection enquiries, applications for gas connection and admittance request via the Gas Shipper/Retailer on SP Group’s eBusiness Portal (“Portal”): https://ebiz.spgroup.com.sg/index.html For all other matters, please submit your request to: gasenquiry@spgroup.com.sg Natural Gas Connection Policy and Procedure Updated 1 Apr 24 Page 4 2. Procedures for Gas Connection and Gas Admittance Gas users, applicants for gas supply, are advised to apply through the Shipper/Retailers for connection to the gas main network. The Shipper/Retailer will liaise with the Transporter on behalf of the applicant for gas connection and admittance. The key steps for gas connection and gas admittance are outlined below. The detailed process flow chart and Natural Gas connections application forms can be found in Appendices 2 to 5. Apply for Gas Connection Make Payment Engage DR Apply for Gas Admittance Apply for Gas Supply and Turn On 2.1 Apply for Gas Connection Transmission Connection Consumer’s pressure requirement of at least 18 barg shall be eligible for connection to a transmission pipeline, subject to Gas Transporter’s assessment. The actual delivery pressure would vary depending on the location of the offtake point. Consumers requiring higher or lower pressure than the transmission network operating pressure shall at its own cost install the necessary equipment to achieve the required pressure. To apply for a natural gas transmission connection, the Shipper shall submit the following documents and information through the Portal: • Endorsed Form GT1 - “Application for Gas Transmission Connection”; and • A plan showing the connection point endorsed by the responsible person or applicant; and • Consumer Project Data Information. The Transporter shall seek the Authority’s approval for the proposed transmission connection and notify the Shipper on the outcome of the application within 21 days, after obtaining a reply from the Authority. If the application is successful, the connection charge and project lead time will also be made known to the Shipper. Natural Gas Connection Policy and Procedure Updated 1 Apr 24 Page 5 As the Transporter will need to determine the feasibility of the new connection and establish relevant procedures for the operational phase of the connection, Shippers are advised to request for a consultation through the Portal for the Transporter to arrange a site discussion with the Shipper and Applicant prior to sending in the application. Distribution Connection To apply for a natural gas distribution connection, the Retailer shall submit the following documents and information through the Portal: • Endorsed Form GD1 - “Application for Gas Distribution Connection”; and • Location / site plan showing the project site and proposed connection point(s) endorsed by the responsible person or applicant; and • Location of Meter Installation The Transporter shall notify the Retailer on the outcome of the application within 14 days from the date of receipt of the application. If the application is successful, the connection charge will also be made known to the Retailer. 2.2 Make Payment The Shipper/Retailer shall confirm the project by making payment for the connection charge. Transmission Connection The Shipper shall confirm the project by making payment for the connection charge and book firm capacity in accordance with the requirements set forth in the Gas Network Code (“GNC”). Upon project confirmation, the Transporter shall commence permit application, procurement and construction works to extend gas pipeline up to and including the gas service isolation valve (“GSIV”). Distribution Connection The Retailer shall confirm the project by making payment for the connection charge. The Retailer’s appointed Shipper shall subsequently, where necessary, book firm capacity in accordance with the requirements set forth in the GNC. Upon project confirmation, the Transporter shall commence permit application, procurement and construction works to extend gas pipeline up to and including the GSIV. Natural Gas Connection Policy and Procedure 2.3 Engage DR for Consumer’s Gas Installation Updated 1 Apr 24 Page 6 The applicant shall engage a PE or a LGSW, as the case may require, as the DR for the project. Transmission Connection The Shipper and the DR shall liaise with the Transporter on the connection point at the property boundary, and where applicable, the location of the Meter Installation within the premises, the work schedule and other related matters throughout the entire project until final commissioning. The DR is responsible for the design, procurement, and construction of the Gas Fittings from the GSIV to the appliance/equipment including the Meter Installation, where applicable, in accordance with the Gas Act and its subsidiary legislations and applicable Code(s). Distribution Connection The Retailer and the DR shall liaise with the Transporter on the connection point at the property boundary, the work schedule, the location of the Meter Installation within the consumer’s premises and other related matters throughout the entire project until commissioning. The DR is responsible for the design, procurement, and construction of the Gas Installation from the GSIV to the appliance/equipment, excluding the Meter Installation, in accordance with the Gas Act and its subsidiary legislations and applicable Code(s). Natural Gas Connection Policy and Procedure Updated 1 Apr 24 Page 7 2.4 Apply for Gas Admittance Transmission Connection The DR shall certify completion and successful testing of the Gas Fittings and the Meter Installation, where applicable. When the Gas Fittings, the Meter Installation and the site are ready to receive gas, the DR/applicant shall apply, through the Shipper, to the Transporter to connect and admit gas into the Gas Fittings up to the Meter Installation, where applicable, by submitting the following form: • Form GT2 - “Application for Admittance of Gas” The DR shall conduct the necessary proof test and complete Form GT3 “Certificate of Proof Test” prior to the Transporter interim admittance of gas into the Gas Fitting up to the Meter Installation. The Transporter shall carry out gas admittance from the GSIV up to the Meter Installation. Upon successful interim admittance of gas, the Transporter shall issue the “Statement of Interim Admittance of Gas”. Thereafter, the DR shall proceed to purge and commission the Gas Fittings up to the Meter Installation, where applicable. The Transporter shall issue the “Statement of Admittance of Gas” upon certification by the DR of successful purging and commissioning of the Gas Fittings up to the Meter Installation. The owner of Meter Installation shall liaise with the Applicant/DR and the Shipper to purge the Meter Installation. Distribution Connection The DR shall certify completion and successful testing of the Gas Installation. When the Gas Installation is ready to receive gas, the DR/applicant shall apply, through the Retailer, to the Transporter to connect and admit gas into the Gas Installation up to, but excluding, the Meter Installation by submitting the following form: • Form GD2 - “Application for Admittance of Gas” The DR shall conduct the necessary proof test and submit the completed Form GD3 “Certificate of Proof Test” and request for interim admittance of gas immediately prior to the Transporter connecting the Gas Installation to the gas pipeline network and admitting gas into the Gas Installation up to, but excluding, the Meter Installation. Upon successful interim admittance of gas, the Transporter shall issue the “Statement of Interim Admittance of Gas”. Thereafter, the DR shall proceed to purge and commission the Gas Installation up to, but excluding, the Meter Installation. Natural Gas Connection Policy and Procedure Updated 1 Apr 24 Page 8 The Transporter shall issue the “Statement of Admittance of Gas” upon certification by the DR of successful purging and commissioning of the Gas Installation up to the Meter Installation. 2.5 Apply for Supply and Gas Turn On The applicant shall liaise with the Shipper/Retailer to carry out gas turn-on when the installation/equipment and the site are ready to receive gas. Transmission Connection Where the Meter Installation is owned by the Transporter, the Applicant/DR shall submit Form GT4 “Authorisation to Turn on Gas Meter Control Valve” to instruct the Transporter to open the Gas Meter Control Valve for gas turn-on from the Meter Installation to the appliances/equipment. For purging of the Meter Installation and gas turn on, the Shipper shall nominate for gas flow in accordance to Gas Network Code. Distribution Connection The Retailer shall carry out gas turn-on from the Meter Installation up to the appliances/equipment. The applicant is advised to refer to the Retailer’s Handbook on Gas Supply for the latest procedures. A summary of the procedures is shown below. • The DR shall: • certify completion and successful testing of the Consumer’s Internal Pipe; and • apply to the Retailer for connection and gas turn-on up to the appliances/equipment when the Consumer’s Internal Pipe is ready to receive gas. • The Retailer shall: • ensure appropriate tests, before and after the installation of the meter, are performed on the gas installation from and including the meter to the gas appliance before the as supply is turned on at the relevant Gas Meter Control Valve; • arrange for the connection of the Consumer’s Internal Pipe to the outlet of the Meter Installation thereafter; and • issue the “Statement of Turn-on of gas” to the applicant. Natural Gas Connection Policy and Procedure 3. Guidelines for Other Applications 3.1 Apply for Replacement, Addition & Alteration Works Updated 1 Apr 24 Page 9 Any application for replacement of, or addition or alteration to, the gas installation or gas fitting located from the GSIV to (and including) the Meter Installation, where applicable, shall be made by the applicant through the Shipper/Retailer to the Transporter’s email address in Section 1.5. 3.2 Apply for Disconnection An application to disconnect a gas installation or gas fitting from a gas pipeline network shall be made by the responsible person to the Transporter in the following instances: • When the gas supply to the premises has been discontinued; or • When the supply of gas is no longer required; or • When the premised are undergoing renovation or demolition and gas supply has to be disconnected for safety reasons. Any application for the disconnection of the gas installation or gas fitting shall be made to the Transporter’s email address in Section 1.5. 3.3 Apply for Re-connection Any application for the re-connection of the gas installation or gas fitting shall be made to the gas transporter only when the applicant has rectified the defects on the gas installation/fitting. The application should be made through the Shipper/Retailer via the Transporter’s Portal. The Transporter shall respond to the Shipper/Retailer on the outcome of the application within 14 days from the date of receipt of the application. 3.4 Other Applications The applicant is advised to consult with the Transporter if it has a request for gas connection that has not been covered in the procedures above. The applicant shall send its request to the Transporter’s email address in Section 1.5. Natural Gas Connection Policy and Procedure Updated 1 Apr 24 Page 10 4. Charges 4.1 Connection Policy The cost to connect a customer’s gas installation or gas fitting to the Transporter’s gas pipeline network varies from case-to-case, due to the proximity of the customer’s location and the cost of the materials and services required for the gas connection. Where possible, the Transporter will envisage to propose the most cost-effective connection to the applicant. 4.2 Connection Charge The connection charge payable for all gas connection applications is the sum of the project cost less the deductible cost, subject to a minimum connection charge of zero. The description of each of the cost components are shown below. (1) Project cost All costs related to the provision of gas connection from the Transporter’s gas pipeline network to the GSIV, including the Meter Installation (where applicable). (2) Deductible cost The Transporter’s investment value based on the committed gas demand from the applicant for the new gas connection. For distribution connections, the investment value is derived based on the net present value of the 5-Year revenue of the average consumption for each consumption category (see Appendix 8). For transmission connections, the connection charges are calculated individually on a case-bycase basis. In addition, a Last Mile Connection Charge (“LMCC”) will be levied to recover the cost of the “last mile” connection of the gas installation to the GSIV from the applicant. The natural gas transmission/distribution connection deductible cost, LMCC and unit rates used in the determination of the transmission/distribution pipeline estimated capital investment shall be reviewed and adjusted when deemed necessary by the Transporter. The Transporter reserves the right to review the connection charge paid for any new connection and seek reimbursement for the first 5 years under-recovered revenue from the Shipper/Retailer if the actual gas consumption after 5 years of operation is more than 10% below the projected gas demand declared during application. Natural Gas Connection Policy and Procedure Updated 1 Apr 24 Page 11 5. Unauthorised Connection and Supply of Gas In accordance with the Gas Act, any person who: • lays or causes to be laid gas pipe or fitting to connect to the gas network belonging to or managed by the Transporter without consent of the Transporter; • fraudulently abstracts, uses or consumes the supply of gas; • tempers any gas meter shall be guilty of an offence and shall be liable on conviction to a fine or imprisonment, or both. The Transporter may disconnect the premises of, or the gas retailer may discontinue supply of gas to the premises of, the person. Natural Gas Connection Policy and Procedure Updated 1 Apr 24 Page 12 6. Appendices Appendix 1 – Demarcation of responsibility Natural Gas Connection Policy and Procedure Appendix 2 – Transmission Connection Flow Chart Updated 1 Apr 24 Page 13 Start Responsible person applies for connection through Shipper via e-Business portal • Form GT1 • Connection Point Plan • Customer Project Data Information Is there sufficient existing pipeline capacity? No Shipper may request for issuance of Open Season Invitation Yes Upon approval by EMA, Transporter issue quotation within 21 days, with the following information: • Connection charge • Project lead time Has Shipper paid connection charge? No Works shall not commence. If connection quotation expires, Responsible person to apply for connection again. Yes Project confirmed • Transporter commences permit application, procurement and construction • Consumer engages PE and commence design, procurement and construction • Shipper liaises with consumer and Transporter on the project • Shipper applies for transmission network offtake in accordance with GNC. a Yes Is Transporter building the Meter Installation? No b Natural Gas Connection Policy and Procedure Appendix 2 – Transmission Connection Flow Chart (Cont’d) Updated 1 Apr 24 Page 14 a b Transporter designs and constructs Meter Installation PE designs and constructs Gas Fitting and Meter Installation Gas Fitting and Meter Installation and site ready to receive gas Gas Fitting and Meter Installation and site ready to receive gas PE applies for gas admittance • Form GT2 PE applies for gas admittance • Form GT2 PE conducts proof test immediately prior to gas admittance • Form GT3 PE conducts proof test immediately prior to gas admittance • Form GT3 Transporter issues “Statement of Interim Admittance of Gas” and PE proceed to purge and commission up to, but excluding, the Meter Installation Transporter issues “Statement of Interim Admittance of Gas” and PE proceed to purge and commission up to, but excluding, the Meter Installation Transporter purges and commissions Meter Installation Transporter issues “Statement of Admittance of Gas” Transporter issues “Statement of Admittance of Gas” Consumer instruct Transporter to open Gas Meter Control Valve for gas turn on • Form GT4 Consumer proceed to perform gas turn on End Natural Gas Connection Policy and Procedure Appendix 3 – Transmission Connection Application Forms Updated 1 Apr 24 Page 15 S/No. Form No. Description 1 GT1 Application for Gas Transmission Connection 2 GT2 Application for Admittance of Gas 3 GT3 Certificate of Proof Test 4 GT4 Authorisation to Turn On Gas Meter Control Valve Natural Gas Connection Policy and Procedure Appendix 4 – Distribution Connection Flow Chart Updated 1 Apr 24 Page 16 Start Responsible person applies for connection through a Retailer • Form GD1 • Connection Point Plan Transporter notifies Retailer within 14 days, applicable connection charge, lead time and other relevant information Has Retailer paid connection charge? Yes No Works shall not commence. If connection quotation expires, Responsible person to apply for connection again. Project confirmed • Transporter commences permit application, procurement and construction • Retailer liaises with consumer/DR and Transporter on the project • Retailer’s appointed Shipper applies for distribution network offtake in accordance with GNC. • DR designs and constructs gas installation from GSIV to Meter Installation a Natural Gas Connection Policy and Procedure Appendix 4 – Distribution Connection Flow Chart (Cont’d) Updated 1 Apr 24 Page 17 a Gas Installation up to the Metering Installation and the site ready to receive gas DR/ Consumer applies for gas admittance • Form GD2 DR conducts proof test immediately prior to gas admittance • Form GD3 Transporter issues “Statement of Interim Admittance of Gas” and DR proceed to purge and commission up to, but excluding, the Meter Installation Transporter issues “Statement of Admittance of Gas” End During Gas Turn-on, where applicable, the Retailer may authorise the Transporter to operate the Meter Control Valve via Form GD4 Natural Gas Connection Policy and Procedure Appendix 5 – Distribution Connection Application Forms Updated 1 Apr 24 Page 18 S/No. Form No. Description 1 GD1 Application for Gas Distribution Connection 2 GD2 Application for Admittance of Gas 3 GD3 Certificate of Proof Test 4 GD4 Authorisation to Turn On Gas Meter Control Valve Natural Gas Connection Policy and Procedure Appendix 6 – Reference Rates for Transmission Project Updated 1 Apr 24 Page 19 This sets out a non-exhaustive list of the main cost drivers and the corresponding unit rates used in the estimation of the capital investment for a new transmission pipeline. For the avoidance of doubt, the information set out here is provided solely for reference only and is subject to changes in actual contract rates. S/No. Description Size 1 2 3 Laying of underground steel pipeline ($/m) Boring and installation of concrete pipe sleeve Pipe jacking and pipeline ($/m) Construction of jacking and receiving pit ($/pair) Unit Rate ($) excl. GST Unit Rate ($) incl. 9% GST 300mm 6,200 6,758 - 8,500 9,265 - 1,013,000 1,104,170 4 Installation of underground valve ($/set) 300mm 315,000 343,350 5 6 Electrical and Instrumentation Hot tapping works Installation of surveillance system, SCADA RTU and Security RTU ($/set) Tee-off from existing 700mm dia pipeline ($/job) - 787,000 857,830 300mm 177,000 192,930 Note: • The amount of LTA road opening charges may vary due to the scope of the transmission project. For better clarity, please refer to LTA’s website for the charging methodology for LTA road opening charges. • Figures may not reflect the full GST effect due to rounding. Natural Gas Connection Policy and Procedure Appendix 7 – Reference Rates for Distribution Project Updated 1 Apr 24 Page 20 This sets out a non-exhaustive list of the main cost drivers and the corresponding unit rates used in the estimation of the capital investment for a new distribution pipeline. For the avoidance of doubt, the information set out here is provided solely for reference only and is subject to changes in actual contract rates. S/N o. Description Size Unit Rate ($) excl. GST Unit Rate ($) incl. 9% GST 1 Supply and Laying of PE pipes and fittings ($/m) 315mm 860 938 2 Connection to existing pipes ($/job) 315mm 12,900 14,601 3 Installation of Valve ($/job) 300mm 7,800 8,502 4 Reinstatement of rigid pavement / concrete panel ($/m 2 ) 480 524 5 Milling and Patching of road (min 250m 2 ) ($/m 2 ) 31 34 Note: • The amount of LTA road opening charges may vary due to the scope of the transmission project. For better clarity, please refer to LTA’s website for the charging methodology for LTA road opening charges. • Figures may not reflect the full GST effect due to rounding. Natural Gas Connection Policy and Procedure Updated 1 Apr 24 Page 21 Appendix 8 – Deductible Component for Natural Gas Distribution Connection (wef 1 Apr 24) c = Consumption per Annum (MMBtu) Distribution connection within JIT ($) Distribution connection outside JIT ($) c ≤ 5,000 nil nil 5,000 < c ≤ 15,000 80,000 185,000 15,000 < c ≤ 25,000 160,000 365,000 25,000 < c ≤ 35,000 235,000 550,000 35,000 < c ≤ 45,000 315,000 735,000 45,000 < c ≤ 55,000 395,000 915,000 55,000 < c ≤ 65,000 475,000 1,100,000 65,000 < c ≤ 75,000 550,000 1,285,000 75,000 < c ≤ 85,000 630,000 1,465,000 85,000 < c ≤ 95,000 710,000 1,650,000 95,000 < c ≤ 105,000 790,000 1,835,000 105,000 < c ≤ 115,000 865,000 2,015,000 115,000 < c ≤ 125,000 945,000 2,200,000 125,000 < c ≤ 135,000 1,025,000 2,385,000 135,000 < c ≤ 145,000 1,105,000 2,565,000 145,000 < c ≤ 155,000 1,180,000 2,750,000 155,000 < c ≤ 165,000 1,260,000 2,935,000 Beyond 165,000 1,295,000 2,970,000

LICENSED ELECTRICAL TECHNICIAN PREPARATORY PROGRAMME (Programme Code: ENO33) LEARNING OUTCOMES The Licensed Electrical Technician Preparatory Programme will equip participants with the necessary theoretical foundation and practical application skills to carry out the work of a Licensed Electrical Technician. PRE-REQUISITES Applicants are required to have: o At least 5 years as a Practicing Licensed Electrician; or o Diploma in Electrical Power Engineering from Singapore Polytechnic or Ngee Ann Polytechnic, and at least 1 year of relevant practical work experience (only required to complete the practical modules by SIPG) --- The programme is optional for applicants with: o Diploma in Electrical Power Engineering from Singapore Polytechnic or Ngee Ann Polytechnic, and o At least 2 years of relevant practical work experience --- Priority will be given to Licensed Electricians with 5 years of relevant work experience. PROGRAMME CONTENTS Theoretical Foundation Conducted by Singapore Polytechnic/Ngee Ann Polytechnic No. Description Hours Total Module 1: Electrical Circuit Theory and Analysis 1.1 Basic Circuit Theory 3 1.2 AC Theory 13 1.3 Three Phase AC Circuits 12 1.4 Written Assessment 1 2 2 Module 2: Distribution System and Protection 2.1 Power Generation, Transmission and Distribution System 3 2.2 Fault calculation 5 2.3 Circuit Switching and Switchgears 3.5 2.4 Protection 7 2.5 Distribution Transformers 3 2.6 Cables and Wiring Systems 3 2.7 Substation Earthing and System Earthing 1.5 2.8 Testing and Commissioning 2 2.9 Written Assessment 2 2 2 28 28 Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 1 V9_122022 No. Description Hours Total Module 3: Electrical System Design 3.1 Electricity Distribution System & Related Regulations 6 3.2 Characteristics and Selection of Protective Devices 9 3.3 Design of Residential Electrical Installation 9 3.4 Design of Industrial and Commercial Electrical Installation 6.5 3.5 Standby Generators 3 3.6 Inspection and Testing 3 56 3.7 Temporary Electrical installation 6 3.8 Earthing System 1.5 3.9 Grid-connected PV System 9 3.10 EV Charging System 3 3.11 Written Assessment 3 2 2 Module 4: Electrical Machines and Control 4.1 Single-phase and Three Phase Transformers 2.5 4.2 Induction and DC Motors 3 4.3 Synchronous Motors & Generators 3 4.4 Semiconductor Devices for Motor Control 3 21 4.5 DC & AC Drives 5 4.6 Motor Starters 4.5 4.7 Written Assessment 4 2 2 Total 141 Practical Application Conducted by Singapore Institute of Power and Gas No. Description Hours Total Module 5: Safety and Connection Requirements 5.1 Safety & Licensing Requirements 7 5.2 The Supply Connection Process 3.5 11 5.3 Assessment 0.5 Module 6: Commercial and Industrial Low Voltage Installation 6.1 Design for Commercial and Industrial Low Voltage Installation 14 6.2 Distribution Switchboard Maintenance for Commercial and Industrial Low Voltage Installation 7 22 6.3 Assessment 1 Module 7: Testing Methods 7.1 Inspection & Testing of Installations up to 500 kVA 14 7.2 Commissioning of Switchboard up to 500kVA 7 22 7.3 Assessment 1 Module 8: HV Switching Operations and Procedures 8.1 Protection Scheme 3.5 8.2 Operation and Maintenance of Distribution Transformer 3.5 8.3 Switching Operations and Procedures 3.5 11 8.4 Assessment 0.5 Total 66 2 V9_122022 ASSESSMENT For modules conducted by SP/NP, a written assessment will be conducted upon completion of each module. For modules conducted by SIPG, a practical assessment will be conducted upon completion of each module. PROGRAMME TIMING The programme will be conducted during weekday evenings (6.30pm – 10.00pm) and Saturdays (8.30am – 6.00pm). CERTIFICATE Participants who have successfully pass all theoretical and practical modules will be awarded a Certificate of Achievement jointly issued by SIPG and SP/NP. EMA LICENSING COMPETENCY ASSESSMENT The “Certificate of Achievement” is required by EMA for participants without the relevant educational qualification. Participants are required to ensure that they satisfy the relevant work experience and pass the “EMA Licensing Competency Assessment” to qualify for an Electrical Technician’s License. Please refer to EMA website for more information on application for Electrical Technician License: https://elise.ema.gov.sg/elise/newworkerapplicationservlet?lic_type=TE PROGRAMME FEE Full Programme (Theoretical Foundation & Practical Applications) Programme Fee Singapore Citizens and Permanent Residents <40 years old Nett Fee after SSG Funding* Singapore Citizens ≥40 years old only Enhanced Training Support for SMEs # Without GST $11,460.00 $3,438.00 $1,146.00 $1,146.00 With GST $12,376.80 $3,713.04 $1,421.04 $1,421.04 Practical Applications Only Programme Fee Singapore Citizens and Permanent Residents <40 years old Nett Fee after SSG Funding* Singapore Citizens ≥40 years old only Enhanced Training Support for SMEs # Without GST $4,800.00 $1,440.00 $480.00 $480.00 With GST $5,184.00 $1,555.20 $595.20 $595.20 * Subjected to SSG’s approval and changes. ** 8% GST applicable for intakes starting from 1 Jan 2023 # For more information on the Enhanced Training Support for Small & Medium Enterprises (SMEs) scheme, please click here. Self-sponsored applicants may use their SkillsFuture Credit (SFC) to offset the programme fee. PROGRAMME SCHEDULE Next intake: February 2023 (Closed) / June 2023 Registration closing date: 4 weeks before programme commencement Application will be considered upon submission of completed application form and all necessary supporting documents. SIPG will contact the applicant after confirmation that all admission criteria are met. For enquiries, contact SIPG at training-institute@spgroup.com.sg or 6916 7930 SIPG reserves the rights to amend any details relating to the programme without prior notice. 3 V9_122022 This page is intentionally left blank 4 V9_122022 Registration Form Licensed Electrical Technician Preparatory Programme PART A: PERSONAL PARTICULARS � Self-Sponsored Applicant � Company-Sponsored Applicant ** Full Name (As in NRIC/FIN) ** NRIC/FIN ID Expiry Date (dd/mm/yy) ** Nationality Gender M / F ** Monthly Salary 1 LE License No. (if applicable) Date of Birth (dd/mm/yy) Race: Chinese / Malay / Indian / Others: ___________________ Years of Relevant Experience as LE (if applicable) ** Contact Number Email Address Address (Residential address for self-sponsored applicants) FOR COMPANY-SPONSORED APPLICANTS ONLY Company Name Company Address Contact Person Contact Number PART B: PRE-REQUISITES Designation Email Address 1. Please indicate your relevant practical work experience: Employer Name Position Held Year of Joining Year of Leaving 2. Please indicate your educational qualifications: Qualification Title Name of Institute Year Completed Please attach relevant supporting documents. (Refer to Annex A for the list of supporting documents required.) 1 Salary range: a) Unemployed b) Below $1,000 c) $1,000 - $1,499 d) $1,500 - $1,999 e) $2,000 - $2,499 f) $2,500 - $2,999 g) $3,000 - $3,499 h) $3,500 and above ** Mandatory field 5 V9_122022 PART C: PROGRAMME TYPE Please tick the programme type that ☐ Full Programme - Theoretical Foundation & Practical Applications ☐ Practical Applications only (Applicable only to applicants with Diploma in Electrical Power Engineering from Singapore Polytechnic/Ngee Ann Polytechnic or higher qualifications that are recognised by EMA/PEB.) PART D: PAYMENT Payment is only required after the programme has been scheduled for the applicant and applicant has confirmed his/her availability. An invoice with the final amount (after funding, if any) will be sent to the applicant. Modes of payment will be advised at the point of issuing the invoice to the applicant. PART E: DECLARATION By submitting this registration form: - I hereby declare that all information given is true and accurate; - I acknowledge that SIPG shall not be responsible should EMA rejects my application for licensing; and - I agree to the terms and conditions stated below. (i) For Self-Sponsored Application (ii) For Company-Sponsored Application Name: ______________________ Name of Authorised Personnel: _____________________ Signature: ______________________ Signature: _____________________ Company Stamp Date: ______________________ Date: _____________________ PART F: PERSONAL DATA PROTECTION ACT I/We acknowledge and agree that SIPG may collect, use and disclose to any third party any and all particulars relating to my/our personal information for the purposes of (i) providing the requested services in respect of the programme(s), (ii) billing and account management (including debt collection or recovery); (iii) conducting surveys or obtaining feedback; (iv) informing me/us of services and offers by SIPG, its related entities and business affiliates (unless I/we duly inform you otherwise); and (v) complying with all applicable laws and regulations, and business requirements. Name: Signature: Date: TERMS AND CONDITIONS: 1) The company and individual applicant have read and understood the terms of the programme information and registration form. 2) The information collected on this form is used for programme registration, account servicing of programme-related activities and/or for application of programmerelated funding to appropriate funding agencies. 3) This registration form must be submitted to SIPG at least 4 weeks before programme commencement. 4) Payment must be made to SIPG before programme commencement. 5) SIPG reserves the right to amend any details relating to the programme without any prior notice. 6) Request for withdrawal must be made in writing and are subject to approval by SIPG. >5 working days before programme commencement : 100% refund; Less than 5 working days before programme commencement : no refund. 7) Request for transfer/replacement must be made in writing at least 5 working days before programme commencement and is subject to approval by SIPG. SIPG reserves the right to impose an administration fee for such requests. 8) Trainee shall be bound by the terms and conditions of any applicable funding scheme as approved by SIPG. 9) In the event that the trainee fails to meet any of the requirements set under the funding scheme or has been granted funding for the same programme before, thereby resulting that his/her funding application is rejected, the trainee is liable to pay the balance of the full programme fee to SIPG. 10) Photographs of trainees may be taken at the event for SIPG’s marketing materials and other publications. Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 6 V9_122022 ANNEX A: LIST OF SUPPORTING DOCUMENTS REQUIRED Please submit all relevant supporting documents along with the application form via email. Note: SIPG reserves the right to reject any application due to incomplete submission of supporting documents. 1 Company Testimonial Letter (To clearly state the years and job scope of relevant electrical works experience) 2 Educational Certificates (For non-Licensed Electricians) Highest Qualification (Minimum of Diploma in Electrical Power Engineering from Singapore Polytechnic/Ngee Ann Polytechnic or higher qualifications that are recognised by EMA/PEB) 7 V9_122022

Digitalisation Cybersecurity & Data Privacy SUSTAINABILITY REPORT Digitalisation, Cybersecurity & Data Privacy Amidst the fast-paced digital transformation, the growing adoption of AI and the constantly changing cyber threat environment, companies have to consistently advance initiatives to develop a strong cybersecurity ecosystem aimed at creating resilient digital infrastructure, safeguarding cybersecurity, and promoting international cyber collaboration. SP Group remains dedicated to focusing on three critical areas: digitising its operations and solutions, reinforcing the cybersecurity of its assets, and upholding data privacy.  Maintaining strong capabilities in digitalisation, cybersecurity and data privacy strengthens SP Group’s ability to safeguard data, uphold regulatory compliance, and enhance the resilience and sustainability of our operations. Key Initiatives Intelligent Asset Maintenance of Over Ground Boxes through a Digital Workforce App As part of SP Group’s ongoing efforts to strengthen sustainable operations and infrastructure resilience, the Digital Workforce App was enhanced with an Overground Box (OGB) Asset Maintenance module to transform how field inspections and maintenance activities are performed. Prior to the enhancement, OGB inspections were supported through a combination of paper-based records and PDF submissions. While the approach enabled inspections to be completed, it involved additional administrative handling and could lead to variation in how information was captured and validated. This created an opportunity to further strengthen the consistency and completeness of the asset dataset, enabling more advanced condition analytics and longer-term maintenance planning across the asset lifecycle. The enhanced solution introduced standardised digital workflows and AI-assisted image recognition, enabling inspections to be captured digitally at source and maintenance quality to be assessed more consistently. This reduced manual handling and rework, improved data accuracy and traceability, and strengthened governance through clearer audit trails and accountability between SP officers and contractors. The initiative delivers an estimated ~30,000 man hours saved annually, contributing to more efficient use of workforce resources. The solution enables more responsible asset lifecycle management by supporting data-driven maintenance planning, early identification of defects, and consistent upkeep of over 16,000 OGBs. By reducing reliance on paper-based processes, the initiative improves resource efficiency while supporting the long-term reliability and resilience of critical infrastructure. Beyond efficiency gains, the initiative also strengthens data readiness. Digitised inspection records, image-based evidence, and standardised data capture improve data integrity, enabling better decision-making on asset renewals, maintenance, and risk management. Overall, the Intelligent Asset Maintenance initiative demonstrates how digital transformation can act as a key enabler of sustainability, delivering productivity gains, strengthening governance, and supporting resilient, well-maintained infrastructure critical to long-term operational performance. Smart Grid Digitalisation & AI Elevation We are expanding digital twin and IoT sensors to enable predictive grid management, with a target to equip 400 substations with advanced sensors by 2030. These efforts improve operational efficiency and support the integration of more renewable energy on the grid, directly contributing to decarbonisation goals. AI-Powered Asset Management and Digital Workforce SP Group is embedding AI and digital technologies across asset lifecycle management and workforce processes, with an estimated productivity savings of approximately 100,000 man hours annually by 2030. Digital solutions are being implemented to enable optimised deployment of field crews, supporting AI-assisted inspections and operational decision-making with improved accuracy and efficiency. These initiatives enhance workforce productivity by strengthening validations and reducing rework, while also lowering travel requirements, vehicle usage, and overall resource consumption. By 2030, most key work processes across the asset lifecycle are expected to be digitised or AI-enabled, strengthening operational efficiency, improving consistency of execution, and enhancing the effectiveness of the engineering workforce. Learn more about our other initiatives in our Sustainability Report TAGS SUSTAINABILITY REPORT FY2526 YOU MIGHT BE INTERESTED TO READ Business Ethics & Compliance Reliability & Customer Satisfaction Workplace Safety and Health

卡 车 改 道 又 设 隔 音 墙 电 缆 隧 道 工 程 “ 静 音 ” 减 民 扰 发 展 商 在 东 西 和 南 北 两 条 电 缆 隧 道 施 工 处 采 取 了 多 项 亲 邻 措 施 , 包 括 增 设 临 时 车 道 、 限 制 每 日 进 出 的 车 辆 数 目 等 。 由 于 工 地 紧 挨 学 校 , 承 包 商 每 天 还 派 人 指 挥 交 通 , 确 保 下 课 学 生 安 全 过 马 路 。 杨 萌 报 道 yangmeng@sph.com.sg 中 央 高 速 公 路 在 马 里 士 他 路 出 口 处 前 有 个 巨 型 工 地 , 虽 然 已 经 施 工 一 年 半 , 工 地 看 起 来 却 相 当 安 静 。 这 里 是 本 地 最 深 地 底 电 缆 隧 道 工 程 南 北 和 东 西 线 路 的 交 汇 点 。 为 确 保 工 程 不 影 响 居 民 和 学 生 作 息 , 发 展 商 新 加 坡 能 源 和 负 责 该 段 工 程 主 要 承 包 商 SK 建 筑 及 工 程 公 司 采 取 了 不 少 亲 邻 措 施 , 包 括 筑 起 一 道 新 加 坡 能 源 在 中 央 高 速 公 路 靠 近 马 里 士 他 路 出 口 处 特 设 一 条 临 时 车 道 让 重 型 车 辆 进 入 , 这 样 车 辆 就 无 需 进 入 梅 路 的 组 屋 区 , 可 确 保 居 民 和 学 生 的 安 全 。( 新 能 源 提 供 ) 9 米 高 的 隔 音 墙 。 这 个 面 积 超 过 2000 平 方 米 的 工 地 有 两 个 出 入 口 , 一 个 在 中 央 高 速 公 路 , 一 个 在 梅 路 (May Road)。 梅 路 这 边 的 工 地 紧 挨 宏 文 学 校 , 承 包 商 每 天 下 午 放 学 时 间 都 会 派 人 充 当 交 通 指 挥 员 , 并 竖 起 障 碍 物 避 免 学 生 乱 过 马 路 。 宏 文 学 校 有 1000 多 名 学 生 , 工 地 附 近 则 有 至 少 900 户 居 民 。 黄 埔 麦 奈 雅 路 (Whampoa McNair) 居 民 委 员 会 主 席 黄 业 强 说 , 应 居 委 会 要 求 , 承 包 商 在 下 午 学 生 放 学 时 段 停 工 , 供 应 商 也 避 免 在 这 个 时 段 送 货 。 他 说 :“ 居 委 会 、 发 展 商 和 承 包 商 的 职 员 还 挨 家 挨 户 走 访 了 附 近 居 民 , 通 知 他 们 施 工 进 展 并 听 取 建 议 。” 施 工 一 年 半 接 投 诉 少 过 15 起 目 前 , 居 委 会 收 到 少 过 15 起 居 民 投 诉 , 曾 有 一 名 住 在 梅 路 的 居 民 反 映 工 地 有 噪 音 和 灰 尘 , 承 包 商 就 在 面 向 她 住 家 的 工 地 大 门 旁 挂 起 隔 音 布 。 该 工 地 在 2012 年 底 开 始 施 工 , 初 期 是 挖 掘 竖 井 (shaft), 目 前 已 进 入 钻 隧 道 阶 段 。 这 一 段 的 隧 道 在 地 底 58 米 处 , 无 需 爆 破 , 因 此 噪 音 低 , 一 些 比 较 会 制 造 噪 音 的 机 器 周 围 则 安 装 多 一 层 隔 音 墙 。 在 中 央 高 速 公 路 朝 市 区 方 向 的 工 地 出 入 口 , 新 能 源 还 增 设 了 一 条 300 米 临 时 车 道 , 用 钢 架 在 原 有 的 一 条 水 沟 上 铺 设 铁 板 路 供 重 型 车 辆 出 入 , 而 且 要 求 司 机 避 开 早 晚 上 下 班 高 峰 时 段 , 以 免 加 剧 高 速 公 路 交 通 拥 挤 的 情 况 , 每 天 进 出 的 车 辆 数 目 也 限 制 在 30 辆 。 有 了 临 时 车 道 后 , 重 型 车 辆 就 不 需 进 入 梅 路 , 减 少 噪 音 和 对 居 民 的 不 便 。 同 样 的 , 在 泛 岛 高 速 公 路 朝 明 地 迷 亚 (Bendemeer) 方 向 、 位 于 芽 笼 巴 鲁 (Geylang Bahru) 的 工 地 也 设 立 临 时 车 道 , 重 型 车 辆 不 需 驶 入 芽 笼 巴 鲁 巷 (Geylang Bahru Lane)。 两 条 临 时 车 道 今 年 上 半 年 完 成 , 共 耗 资 400 万 元 。 住 在 中 央 高 速 公 路 工 地 对 面 的 李 起 英 (64 岁 , 家 庭 主 妇 ) 的 外 孙 在 宏 文 学 校 念 三 年 级 。 她 说 , 这 些 安 全 措 施 让 她 很 放 心 。 虽 然 刚 开 始 施 工 时 工 地 有 些 吵 , 但 现 在 已 经 安 静 许 多 , 只 是 有 灰 尘 , 需 要 每 天 抹 地 。 新 能 源 正 在 建 造 的 东 西 和 南 北 两 条 电 缆 隧 道 共 长 35 公 里 , 预 计 2018 年 建 成 , 一 部 分 隧 道 可 深 入 地 下 60 多 米 , 隧 道 直 径 6 米 , 沿 途 有 18 个 工 地 。 隧 道 建 成 后 , 新 能 源 就 能 避 免 开 挖 地 面 来 更 换 或 维 修 电 缆 , 也 能 满 足 日 后 的 供 电 需 求 。

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Sep-22 Oct-22 Nov-22 Dec-22 Jan-23 Feb-23 Mar-23 Apr-23 May-23 Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 HDB 1-Room 139 132 130 127 125 121 111 127 142 152 147 145 143 146 144 135 126 126 132 150 152 149 140 151 HDB 2-Room 184 172 171 165 166 158 148 166 185 202 190 190 189 190 188 176 164 167 173 199 199 195 183 198 HDB 3-Room 257 245 245 235 233 226 212 242 270 288 271 272 269 274 269 247 236 241 250 292 285 277 264 283 HDB 4-Room 354 333 334 320 318 309 289 326 367 391 371 371 367 374 370 342 321 330 342 398 396 383 360 385 HDB 5-Room 416 388 389 373 369 363 338 381 428 456 437 434 427 437 436 401 367 381 399 463 466 448 416 447 HDB Executive 504 472 476 448 453 443 414 473 528 561 531 536 528 541 530 478 456 474 489 575 568 544 515 546 Apartment 519 498 496 469 450 425 414 465 543 585 546 514 515 537 541 483 430 435 486 578 573 543 500 513 Terrace 815 781 785 752 748 727 686 756 867 902 868 866 859 890 881 804 740 794 821 957 900 872 838 847 Semi-Detached 1,091 1,030 1,054 995 997 962 930 1,024 1,182 1,233 1,159 1,134 1,150 1,187 1,174 1,065 1,019 1,038 1,109 1,254 1,224 1,170 1,128 1,126 Bungalow 2,146 2,004 2,182 1,986 2,073 1,938 1,901 2,016 2,303 2,482 2,320 2,219 2,298 2,308 2,358 2,075 2,106 1,951 2,146 2,432 2,360 2,266 2,220 2,121

Media Statement GAS SUPPLY DISRUPTION ALONG JURONG WEST ST 65 Singapore, 5 May 2017 – Gas supply along Jurong West St 65 was disrupted at 1514hrs today, due to a gas leak. The gas leak was caused by damage to an underground pipe when a third-party contractor, Gerrich International Pte Ltd, was carrying out works there. A fire broke out at the void deck of Block 663D, as a result of the gas leak. SCDF was activated to put out the fire. Our engineers were immediately dispatched to the site. Our priority is to ensure the safety of everyone in the vicinity. As a precautionary measure, the valves to our gas pipes were shut off to isolate the leak, for our engineers to repair the damaged pipe and restore supply. During this period, supply to 1,305 households in 12 blocks (663A, 663B, 663C, 663D, 664A, 664B, 664C, 664D, 665A, 665B, 666A and 666B Jurong West St 65) was affected. Gas supply to 8 blocks (663A, 663B, 663C, 663D, 664A, 664B, 664C and 664D) was restored by 1920hrs and to the remaining blocks (665A, 665B, 666A and 666B) by 2100hrs. We thank the residents for their understanding and patience. Members of the public who have enquiries can contact the City Gas hotline at 1800-752-1800.

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Imprinting the SP DNA in Chongqing, China SUSTAINABILITY Chief of Operations for Cooling at SP’s Sustainable Energy Solutions, Ang Chee Keong, at SP’s district cooling plant at Marina Bay. “Staying cool” has been Ang Chee Keong’s key mission over the last 12 years in SP Group (SP), after he left his previous role as an oil terminal manager at a power generation company. The Chief of Operations for Cooling at SP’s Sustainable Energy Solutions played an instrumental role in implementing the world’s largest underground district cooling system in Singapore, at the Marina Bay area. He was also a part of the management team that led the export of SP’s district cooling system and expertise to Chongqing, China. When SP secured the project to build and maintain district cooling facilities at Raffles City Chongqing – a 1.12 million square metre megastructure consisting of a shopping mall, office space, residential apartments, serviced residence and hotel – Chee Keong was tasked to lead the operations team, which saw him relocating to Chongqing for three and a half years. Ang Chee Keong, Chief of Operations for Cooling in Sustainable Energy Solutions addressing his team at the district cooling plant, serving Raffles City Chongqing in China. While Chee Keong settled into his new living environment fairly quickly, the move was not without worry. He had to be away from his wife and three children who could not join him due to practical considerations over her career and education respectively. Chee Keong had to manage the difference in work culture at first, such as the modus operandi of contractors in Chongqing. However, he soon adapted and subsequently shared his learnings with the team who succeeded his work there. One of the greatest satisfaction for Chee Keong was leaving behind SP’s DNA. From operations philosophies to best management practices, Raffles City Chongqing district cooling network provides chilled water for air-conditioning of the buildings, which helps the customer save up to 50 per cent on their energy consumption. SP’s district cooling team in Chongqing, China. “Besides the plant structure and asset interfaces, we also have a strong emphasis on good equipment design and ‘people-centric’ approach in the way we do things,” said Chee Keong.  Since Chee Keong returned to Singapore in January this year, he has been providing remote support to the Chongqing team as they ease into assuming more responsibilities. He is also developing new innovative solutions and is excited to explore integrating useful technologies from China to local projects.  Now that he is surrounded by his favourite local food again, Chee Keong tries to stay fit and go green by cycling to work when he can. Looks like the ‘sustainability’ DNA of our district system left an indelible mark on Chee Keong’s lifestyle too! — 31 August 2020 TAGS SUSTAINABILITYDISTRICT COOLINGRAFFLES CITY CHONGQING YOU MIGHT BE INTERESTED TO READ SP Group partners KBC to study and develop Vietnam's first district cooling system for industrial parks SP Group launches Singapore’s first EV fast charging hub in a HDB carpark in Tengah DSTA appoints SP Group to roll out smart utilities management system across Singapore's defence facilities

Media Release SP Group donates $850,000 for preventive outreach to isolated youths, run by Youth Guidance Outreach Services Cyber Outreach initiative aims to prevent them from becoming “hidden youth”. SINGAPORE, 5 DECEMBER 2025 – SP Group (SP) is donating S$850,000 to Youth Guidance Outreach Services (YGOS), to support its Cyber Outreach initiative, providing rehabilitation and prevention programmes for youths who may be addicted to online gaming and face the risk of social isolation. Through early intervention, the initiative aims to prevent them from becoming “hidden youth” – individuals who are disconnected from school, family, and the community and isolate themselves at home. This builds on SP Group’s past contributions to YGOS’ outreach programmes, bringing its total contributions to S$1.6 million. The initiative was launched today by Mr Xie Yao Quan, Advisor for Jurong Central GROs. Mr Xie witnessed the presentation of SP’s donation to YGOS, which was made through Community Chest. Extensive social isolation among youths can lead to poor physical health, strained family relationships, increased risks of psychological issues and even suicidal behaviours[1]. According to the Ministry of Manpower’s 2024 Labour Force Survey[2], around 17,000 youth, aged 15 to 24, in Singapore were not in school, employed nor undergoing any form of training in 2023. This represents 4.1 per cent of youth in Singapore who may be at risk of becoming “hidden youth”. This year, the government reaffirmed its commitment to preserve social mobility and strengthen safety nets – building a nation that prioritises youths and future generations. In his first parliamentary address as Prime Minister, Lawrence Wong[3] cited growing concerns among young people on intensified competition and social stratification, highlighting similar global trends such as "躺平 (tang ping)" in China, "hikikomori" in Japan and "quiet quitting" in the West. He emphasised Singapore’s commitment to defy these trends. Mr Xie said, “The world our youth face today is changing faster than ever – shaped by technology, global challenges, and evolving social norms. As a community, we must respond with understanding and action by creating safe spaces, strengthening family bonds, and offering various pathways for learning and growth. Together, we can help young Singaporeans feel valued and supported in building their future.” Mr Stanley Huang, Group CEO of SP Group, added, "Our youth today are the foundation and future talent pipeline for our nation’s growth and development. We are committed to empowering them with the right support and resources to thrive in an increasingly complex digital world. By effectively engaging them where they are, we can connect with them in ways that resonate with their interests, and foster a sense of self-worth and belonging. This in turn can help build their confidence, hone their social skills and prepare them for a smooth transition into young adulthood.” “We believe that early intervention is critical in supporting youths before challenges escalate. With the launch of our Cyber Outreach, a dedicated team to run the programme, and through our ongoing initiatives, we aim to extend sphere of connections and mentoring efforts. These will help us go further in creating a stronger and more supportive ecosystem – where every youth feels safe, seen, and empowered to do their best”, said Wilson Tan, Executive Director of YGOS. One of the youths who has benefitted from the intervention programme is 14-year-old Joey Chung. Joey was constantly immersed in online activities as she felt unseen and unheard. Before joining YGOS, she often hid behind the screen – a common behaviour among hidden youths who turn to gaming or online spaces to feel safe. At YGOS, Joey found something different: a genuine connection with a community that values her for who she is, beyond just a username. “I usually play Roblox with my online friends through a masked identity,” she said. “But here, I feel supported and can be myself. The mentors here actually care, listen and encourage me to express my doubts and concerns, and share about things that bring me joy.” A highlight of the event today was a gaming tournament attended by youths between the ages of 13 and 24 years old and community partners. About 120 participants, including a team from SP’s gaming interest group, competed in Mobile Legends: Bang Bang, a multiplayer online battle arena mobile game. By bringing the youths together to interact in person on a common interest in a safe, environment, the event aims to foster genuine connections and build a sense of community. Beyond the tournament, the youths explored educational and interactive booths hosted by YGOS, REACH Community Services and Fei Yue Community Services. These booths offered various outreach services such as how YGOS’ Cyber Outreach team connects with hidden youths online to draw them out of isolation. In 2023, SP contributed $750,000 to YGOS to launch the first-of-its-kind mobile youth engagement outpost with an electric vehicle, and to enable the full refurbishment of its youth centres in Woodlands and Ang Mo Kio to expand service delivery and outreach programmes. For more information on SP Group’s community outreach and sustainable initiatives, visit https://spgrp.sg/csr. [1] https://www.straitstimes.com/singapore/programme-to-help-singapore-youth-overcome-self-isolation-shows-promise [2] https://stats.mom.gov.sg/Pages/Youth-Summary-Table.aspx [3] https://www.channelnewsasia.com/singapore/we-first-society-lawrence-wong-social-mobility-safety-nets-5366126