TRANSMISSION SERVICE RATE SCHEDULE A SERVICE CONNECTION A1 Service Connection This includes cables, associated equipment and facilities to effect the connection of consumers’/generation companies’ equipment to SP PowerAssets Limited’s (“SPPA”) substation/network. Connection Level Low Tension (LT) High Tension (HT) Extra High Tension (EHT) Ultra High Tension (UHT) Supply Level 230V or 400V 6.6kV or 22 kV 66 kV 230kV A2 Engineering Fees Engineering fees are applicable to all cost items associated with service connection from SPPA’s substation/network to consumers’/generation companies’ premises as well as all cost items associated with required network augmentation. Table 1 – Engineering Fees (Exclusive of GST) # Category Connection Cost Rate Engineering Fee ($) 1 Up to $100,000 20% 20,000 2 3 4 5 6 7 First $100,000 Next $900,000 First $1m Next $4m First $5m Next $5m First $10m Next $10m First $20m Next $10m First $30m Above $30m - 7.5% - 6.5% - 6.0% - 5.5% - 5.0% - 4.5% # Please refer to Table 1A in Appendix 1 for charges inclusive of GST. 20,000 - 87,500 - 347,500 - 647,500 - 1,197,500 - 1,697,500 - B SERVICE CONNECTION CHARGES B1 Service Connection Charges for LT Supply All LT consumers are required to pay a one-time upfront service connection charge. This charge varies for different load requirements and is categorised as follows: [a) Development Without Substation The service connection charge comprises the cost based on requirement in kVA of tapping supply from both the High Tension [HT) and LT networks, which includes the cost of service cables. For individual consumers without substations, the cost of LT service cable for the same capacity may vary widely depending on their locations with respect to the nearest LT mains. These consumers are not the sole beneficiaries of the extension of the LT network. To achieve a greater degree of equity in terms of cost for these general consumers, a standard cost approach is adopted by grouping consumers with similar supply requirements. The average global cost per kVA is determined based on past statistics. For example, this category of consumers which comprises mainly landed residential owners applying for the same applied load, will pay the same standard connection charge regardless of the location of their premises from the existing LT network. [b) Development With Substation The service connection charge comprises the cost based on requirement in kVA of tapping supply from the HT network and the cost of service cable. The cost of tapping supply from the HT network refers to the cost of cables and consumables used in setting up a new distribution substation. It excludes the cost of shared network assets such as switchgear, transformer and HT network cables. The cost is spread to all new consumers proportionally on a per kVA basis. For consumers with substations, their supply intake point is usually adjacent to the substation, which requires a service cable of approximately 15m in most instances. Therefore, the standard cost of service cable is computed based on a length of 15m. Consumers shall pay the additional cost for service cable exceeding 15m. In addition, consumers shall also pay for those dedicated assets, such as switchgear and transformers, which are serving them and do not benefit others. Table 2 – Low Tension Standard Connection Charge (Exclusive of GST) # Capacity Requirement in kVA Up to 15 (existing premises) Up to 15 (new premises) Capacity of Final Service Cable Type of Final LT Service Cable Underground Connection Development without Substation Standard Connection Charge ($) 23 35mm 2 2C 1,600 ) 23 35mm 2 2C 1,900 ) 16 - 23 23 35mm 2 2C 2,800 ) 16 - 45 45 35mm 2 4C 5,300 ) Development with Substation* Standard Connection Charge ($) 46 - 75 75 35mm 2 4C 8,800 6,700 76 - 140 140 120mm 2 4C Al 16,700 ) 141 - 180 180 185mm 2 4C Al 22,000 ) 181 - 230 230 300mm 2 4C Al 28,700 ) 231 - 280 280 300mm 2 4C Cu 34,400 8,500 281 - 460 460 2x300mm 2 4C Al NA 12,600 461 - 560 560 2x300mm 2 4C Cu NA 17,700 561 - 1000 1,000 7x500mm 2 1C NA 26,000 # Please refer to Table 2A in Appendix 2 for charges inclusive of GST. * For service cable not exceeding 15m. For longer lengths, additional charges shall apply. Standard charges are only applicable to consumers who are connected to the shared network. Standard charges are not applicable to consumers where the network extension is unlikely to be shared by others. Some of these include supply to HDB premises, premises involving installation of bigger capacity cable in order to overcome the excessive voltage drop, temporary work sites, public installations and offshore island premises. These consumers will be required to pay for the full connection network cost, based on user-pay principle, as they are the main beneficiaries. B2 Service Connection Charges for HT, EHT and UHT Supply Consumers taking HT, EHT and UHT supply shall pay the cost of the service connections to their intake equipment including cables, associated equipment and facilities to effect the connection of consumers’ equipment to SPPA’s substation/network. The service connection shall cater for single contingency. Consumers requesting for additional level of contingency that exceeds the single contingency standard are required to pay for the full cost of such provision. B3 Dedicated Network/Substation The developer or consumer shall pay the full cost of all associated equipment and facilities under a dedicated network/substation scheme for which the network capacity is intended to serve the developer’s development or consumer’s premise(s) exclusively. A substation comprises land, building, electrical equipment and associated cables. A substation which serves a development or premise has to be provided and paid for by the developer or consumer. As the capacity of electrical equipment is lumpy, the substation may have excess capacity. The developer or consumer will carry the cost of this excess capacity which cannot be avoided. As this substation is required to serve mainly the development’s or consumer’s load, it is considered a dedicated substation. To reduce cost, a developer or consumer can choose to let SPPA bear the cost of the electrical equipment and associated cables, thus making the network/substation a nondedicated one. In return, SPPA must be allowed to allocate the excess capacity to other consumers. Even after the excess capacity is allocated, SPPA shall return the capacity to the developer or consumer if his demand grows later provided existing allocated capacity to other consumers can be diverted. The latter provision shall also apply to the decommissioning of the substation. At present, most substations provided by developers or consumers are non-dedicated substations. C GENERATION CONNECTION CHARGES Table 3: Generation Connection Charges (Exclusive of GST) # Connection Level UHT (230kV or 400kV) EHT (66kV) HT (6.6kV or 22kV) LT (230V or 400V) Charge $50,000 per MW of Installed Generation Capacity* Based on cost of service connections to generation companies’ equipment, including cables, associated equipment and facilities, to effect the connection to SPPA’s substation/network. # Please refer to Table 3A in Appendix 2 for charges inclusive of GST. * Rate is only applicable for cable installation by conventional direct burial method. D ATTENDANCE CHARGE FOR POWER FAILURE CAUSED BY FAULT WITHIN CONSUMER’S INSTALLATION Table 4: Attendance Charge (Exclusive of GST) # Consumer Type Charge per Attendance LT Domestic $5 LT Non-Domestic $30 HT $120 # Please refer to Table 4A in Appendix 3 for charges inclusive of GST. E CHARGE FOR RECONNECTION DUE TO INVOLUNTARY DISCONNECTION Table 5: Reconnection Charge (Exclusive of GST) # Charge per Connection Connection Level Weekday Weekend/ Office Hours After Office Public Holiday (8.00 am to 5.30pm) Hours LT $15 $100 $100 HT $120 $200 $200 EHT $180 $300 $300 # Please refer to Table 5A in Appendix 3 for charges inclusive of GST. F CHARGE FOR VOLUNTARY TEMPORARY DISCONNECTION & RECONNECTION Table 6: Voluntary Temporary Disconnection & Reconnection Charge (Exclusive of GST) # Charge per Feeder/Connection Connection Level Weekday Weekend/ Office Hours After Office Public Holiday (8.00 am to 5.30pm) Hours LT NA $100 $100 HT NA $200 $200 EHT NA $300 $300 # Please refer to Table 6A in Appendix 3 for charges inclusive of GST. G RE-APPOINTMENT CHARGE FOR ENERGISATION OF SERVICE CONNECTION $45 per connection (Exclusive of GST) # # Please refer to Appendix 3 for charges inclusive of GST H METER SERVICE CHARGES Table 7: Meter Service Charges (Exclusive of GST) # 1 Site testing of Single Phase Meter : $ 30 per meter per trip 2 Site testing of Three Phase Whole-Current Meter : $ 30 per meter per trip 3 Site testing of CT-operated Meter : All meter under customer account @ $80 per meter per trip 4 Additional charges for site testing : Weekday after office hours : $150 per trip Weekend/Public Holiday : $300 per trip 5 Auditing of Meter Data : $ 100 per man-day or part thereof 6 Express service for meter installation : Weekday : $150 per man-day per site Weekend/Public Holiday : $300 per man-day per site 7 Meter Installation/ Replacement of metering transformers : Weekday after office hours : $150 per man-day per site Weekend/Public Holiday : $300 per man-day per site Note : Office hours are from 8.00 am to 5.30 pm on weekdays from Monday to Friday. # Please refer to Table 7A in Appendix 4 for charges inclusive of GST. I ADVANCED METERING INFRASTRUCTURE (AMI) METER CHARGE Table 8: AMI Meter Charge (Exclusive of GST) # Applicable for any: (i) (ii) newly contestable business consumer, and household consumer who opt to use AMI meters (instead of load profiling) in OEM Installation Fee of $40.00 per AMI meter This will apply to Customer Transfer Request or Metering Option Change Request effected on 20 Mar 2018 onwards. # Please refer to Table 8A in Appendix 4 for charges inclusive of GST. J USE OF SYSTEM (UOS) CHARGES EFFECTIVE FROM 1 APRIL 2025 Table 9 : UOS Charges (Exclusive of GST) # From 1 April 2025 to 31 March 2026 Contracted Capacity Charge ($/kW/mont h) Peak Period Charge (¢/kWh) Off-Peak Period Charge (¢/kWh) Reactive Power Charge (¢/kVArh) Uncontracted Capacity Charge 7 ($/kW/month) Uncontracted Standby Capacity Charge 10 ($/kW/month) CCS 8 ECCS 9 Tier 1 Tier 2 Ultra High Tension 1 8.50 0.06 0.02 0.44 12.75 42.50 42.50 102.00 Extra High Tension 2 12.15 0.08 0.03 0.48 18.23 60.75 60.75 145.80 High Tension - Large 3 15.07 0.74 0.08 0.59 22.61 75.35 75.35 180.84 High Tension - Small 4 15.07 0.96 0.09 0.59 22.61 75.35 75.35 180.84 Low Tension - Large 5 - 6.25 4.93 - - - - - Low Tension - Small 6 - 6.25 - - - - - # Please refer to Table 9A in Appendix 5 for charges inclusive of GST. 1 Ultra High Tension - for consumers taking supplies at 230kV, 50Hz, 3-phase, 3-wire for connection with minimum Contracted Capacity of 85,000kW* 2 Extra High Tension - for consumers taking supplies at 66kV, 50Hz, 3-phase, 3-wire for a Contracted Capacity: (a) between 25,501kW and 84,999kW for service connection from the nearest feasible 66kV substation* (b) between 85,000kW and 170,000kW for connection from the nearest feasible 66kV source station* The above shall apply to new and existing customers. 3 High Tension-Large - for consumers taking supplies at 22kV or 6.6kV, 50Hz, 3-phase, 3-wire for a Contracted Capacity: (a) between 1,700kW and 12,750kW for 1 or 2 HT 22kV services* (b) between 12,751kW and 25,500kW for 3 or 4 HT 22kV services* 4 High Tension-Small - for consumers taking supplies at 22kV or 6.6kV, 50Hz, 3-phase, 3-wire for connection with Contracted Capacity of less than 1,700kW. 5 Low Tension-Large - for contestable consumers taking supplies at 400V/230V. 6 Low Tension-Small - for non-contestable consumers taking supplies at 400V/230V. These are consumers who choose to buy electricity from SP Group at the regulated tariff. 7 The Uncontracted Capacity Charge (UCC) applies in the event that the maximum demand in kW (measured by the half-hour integration meter) exceeds the Contracted Capacity. UCC applies to: (a) Normal customers without embedded generation; (b) Customers with embedded generation who require top-up supplies and opt to summate their kW output from embedded generation and kW demand from the network (i.e Summation Scheme) for determining maximum demand; and (c) Customers with embedded generation who require top-up supplies and opt to cap their power demand in kW drawn from the network (i.e Capped Capacity Scheme or Extended Capped Capacity Scheme). The UCC applies in the event that the maximum demand in kW (measured by the half-hour integration meter) exceeds the contracted capacity and shall be limited to 20% of the Contracted Capacity. 8 For Capped Capacity Scheme (CCS), the Uncontracted Standby Capacity Charge (USCC), at 5 times of Contracted Capacity Charge, applies in the event that the demand in kW (measured by the power meter) drawn from the network exceeds 120% of the contracted capacity for a duration of more than 10 seconds continuously. 9 For Extended Capped Capacity Scheme (ECCS), the 2-tier Uncontracted Standby Capacity Charge (USCC) applies as follows: • Tier 1: 5 times of Contracted Capacity Charge is applicable if the demand in kW drawn from the network exceeds 120% and up to 200% of the contracted capacity for a duration of more than 100 seconds continuously. • Tier 2: 12 times of Contracted Capacity Charge is applicable if the demand in kW drawn from the network exceeds 200% of the contracted capacity for a duration of more than 10 seconds continuously. 10 For both CCS and ECCS, the consumer shall at its own expense, install and maintain Load Limiting Device, in accordance with requirements that the Transmission Licensee may stipulate from time to time. * Based on power factor of 0.85 Notes On Use-of-System Charges Effective from 1 April 2018 1 Supply Categories The Use-of-System [UOS) Charges shall be paid for electricity transmission services at each metered intake supply point in accordance with the voltage at which a consumer receives the electricity supply. The UOS Charges are applicable for the following categories of supplies : • Low Tension [LT) Supplies at 400V/230V Supply to Low Tension-Small Consumer Supply to Low Tension-Large Consumer • High Tension [HT) Supplies at 22kV and 6.6kV Supply to High Tension-Small Consumer, whose Contracted Capacity is less than 1,700 kW per month at each metered intake supply point. Supply to High Tension-Large Consumer, whose Contracted Capacity is at least 1,700 kW per month at each metered intake supply point. • Extra-High Tension [EHT) Supplies at 66kV Supply to Extra-High Tension Consumer • Ultra-High Tension [UHT) Supplies at 230kV Supply to Ultra-High Tension Consumer • Temporary Supplies Temporary Supplies apply only to LT and HT supplies for temporary civil engineering and building construction sites. 2 Low Tension Supplies 2.1 Low Tension Small Consumer LT supplies [in kWh) to all non-contestable LT consumers are metered on a monthly basis. A flat per kWh UOS rate is levied at each metered intake supply point. These are consumers who choose to buy electricity from SP Group at the regulated tariff. 2.2 Low Tension Large Consumer LT Supplies to these contestable consumers are metered on energy (kWh) on a halfhourly time-of-day basis. The respective per kWh charges shall be levied at a “Peak” and an “Off-peak” period for the energy supplied at each metered intake supply point. 2.2.1 Peak Period Charge The Peak Period Charge payable shall be the monthly charge based on the energy (in kWh) supplied to an installation during the peak period, 7.00 am to 11.00 pm, in that month. 2.2.2 Off-Peak Period Charge The Off-Peak Period Charge payable shall be the monthly charge based on the energy (in kWh) supplied to an installation during the off-peak period, 11.00 pm to 7.00 am, in that month. 3 High Tension, Extra-High Tension and Ultra-High Tension Supplies For HT (i.e. HT Small and HT Large), EHT and UHT Supplies, UOS Charges shall be levied at each metered intake supply point as follows : a. Contracted Capacity Charge; b. Peak Period Charge; c. Off-peak Period Charge; d. Reactive Power Charge; e. Uncontracted Capacity Charge, and f. Uncontracted Standby Capacity Charge (applicable to consumers with embedded generation who opt to cap their power demand drawn from the network). 3.1 Contracted Capacity Charge 3.1.1 The Contracted Capacity Charge is a monthly charge payable in any month for the Contracted Capacity at each intake supply point of a consumer. The Contracted Capacity shall be the supply capacity (in kW), which is requested by the consumer for that intake supply point. For the avoidance of doubt, and without prejudice to paragraph 3.1.3 herein, the consumer shall not be allowed to reduce the declared Contracted Capacity upon the signing of the Consumer Connection Agreement / Supply Agreement, notwithstanding the fact that the energisation of the new supply has still not taken place. 3.1.2 For a new connection, consumers are subject to a binding period of 5 years from the target date or the commissioning date for SPPA’s plant and equipment, except for the service cable, whichever is later. During the 5-year binding period, no reduction to the Contracted Capacity is allowed. For new HT, EHT and UHT connections, the minimum Contracted Capacity for each intake supply point is as follows : HT with 1 or 2 feeders HT with 3 or 4 feeders EHT UHT 1,700 kW, 12,751 kW, 25,501 kW, 85,000 kW. During the first year of the 5-year binding period, requests for intermediate incremental steps of Contracted Capacity may be made before the full Contracted Capacity is implemented. The first step shall be at least one quarter ( 1 /4) of the consumer’s requested full Contracted Capacity at each intake supply point. 3.1.3 After the initial 5-year binding period, the consumer may, by giving at least 10 business days’ notice in writing, reduce his Contracted Capacity at each intake supply point subject to the following minimum values: HT with 1 or 2 feeders HT with 3 or 4 feeders EHT UHT 850 kW, 6,375 kW, 12,750 kW, 42,500 kW. Any such reduction in Contracted Capacity shall be subject to a 1-year binding period from the effective date of the revised Contracted Capacity, i.e. the consumer shall not be entitled to make any further reduction in the Contracted Capacity within one year following any such reduction. The Market Support Services Licensee will inform the consumer of the date of their billing cycle. The consumer will be billed based on the revised Contracted Capacity for the entire billing cycle that encompasses the effective date of the revised Contracted Capacity. 3.1.4 The consumer, may, by giving at least 15 business days’ notice in writing, may be allowed to increase his Contracted Capacity, during the 5-year or 1-year binding period. The revised Contracted Capacity shall apply for the remainder of the initial 5-year binding period or for a minimum period of 1 year, whichever is later, provided SPPA is not required to install new or additional equipment. The consumer will be billed based on the revised Contracted Capacity for the entire billing cycle that encompasses the effective date of the revised Contracted Capacity. Reduction of Contracted Capacity during binding periods will not be allowed. 3.1.5 A consumer whose revised Contracted Capacity requires SPPA to install new or additional equipment shall be considered as receiving a new supply with a new 5-year binding period. 3.1.6 Subject to Clause 3.1.4 and 3.1.5, the UCC incurred by a consumer in a particular month (“UCC Month”) can be converted into Contracted Capacity Charge provided: (i) (ii) (iii) (iv) The consumer submits the request for an increase in Contracted Capacity no later than 2 weeks after the date of the bill for the UCC Month; The revised Contracted Capacity is not less than the maximum demand recorded in the UCC Month; The revised Contracted Capacity does not require the Transmission Licensee to install new or additional equipment; and Upon approval by the Transmission Licensee, the revised Contracted Capacity shall take effect on the first day of the UCC Month and thereafter shall not be reduced within one year, or the remaining of the 5-year binding period, whichever is later. 3.1.7 For a new development with landlord and tenants, the Contracted Capacity required by the landlord himself and his tenants (HT and above) must in aggregate meet the minimum values set out in paragraphs 3.1.2 to 3.1.3 above in order for the landlord to qualify for HT, EHT or UHT supplies. If landlord or its tenants (HT and above) request to revise their Contracted Capacity, the aggregate Contracted Capacity after revision must meet the minimum Contracted Capacity values and subject to the same terms and conditions for revision of Contracted Capacity set out in paragraphs 3.1.3 and 3.1.4. 3.1.8 Existing HT, EHT or UHT consumers may have Contracted Capacity below the minimum Contracted Capacity as specified in paragraphs 3.1.2 and 3.1.3. For such consumers, they may request to increase (but not decrease) their Contracted Capacity in the manner as described above. 3.2 Peak Period Charge The Peak Period Charge payable shall be the monthly charge based on the energy (in kWh) supplied to an installation during the peak period, 7.00 am to 11.00 pm, in that month. 3.3 Off-Peak Period Charge The Off-Peak Period Charge payable shall be the monthly charge based on the energy (in kWh) supplied to an installation during the off-peak period, 11.00 pm to 7.00 am, in that month. 3.4 Reactive Power Charge The Reactive Power Charge is a monthly charge payable in any month for the installation's excess kVArh consumption. The excess kVArh shall be the difference by which the installation's kVArh consumption drawn from the network in that month is greater than 62% of its kWh consumption drawn from the network in the same month. 3.5 Uncontracted Capacity Charge 3.5.1 The Uncontracted Capacity Charge is a monthly charge payable in any month for the Uncontracted Capacity utilised. The Uncontracted Capacity is the capacity in kW by which the maximum demand in kW (measured by the half-hour integration meter) exceeds the Contracted Capacity at that metered intake supply point. 3.5.2 The Uncontracted Capacity Charge shall apply to the following HT, EHT and UHT consumers : a. Normal consumers without embedded generation; b. Consumers with embedded generation whose monthly maximum demand in kW is the maximum summated demand in kW in the month, determined by summating the kW demand drawn from the network and the kW output from embedded generation (i.e. Summation Scheme); and c. Consumers with embedded generation who opt to cap their power demand in kW drawn from the network in the event that the maximum demand in kW (measured by the half-hour integration meter) exceeds the Contracted Capacity at that metered intake supply point (i.e. Capped Capacity Scheme or Extended Capped Capacity Scheme). The Uncontracted Capacity for these consumers shall be limited to 20% of the Contracted Capacity. 3.6 Uncontracted Standby Capacity Charge 3.6.1 The Uncontracted Standby Capacity Charge is a monthly charge payable in any month for the Uncontracted Standby Capacity utilised. The Uncontracted Standby Capacity Charge shall apply to those HT, EHT and UHT consumers with embedded generation who opt for the Capped Capacity Scheme or Extended Capped Capacity Scheme. 3.6.2 For Capped Capacity Scheme, the Uncontracted Standby Capacity Charge applies in the event the demand in kW drawn from the network (measured by the power meter) exceeds 120% of the Contracted Capacity at that metered intake supply point for a duration of more than 10 seconds continuously. 3.6.3 For Extended Capped Capacity Scheme, the Uncontracted Standby Capacity Charge applies in the event : • the demand in kW drawn from the network exceeds 120% and up to 200% of the Contracted Capacity at that metered intake supply point for a duration of more than 100 seconds continuously; or • the demand in kW drawn from the network exceeds 200% of the Contracted Capacity at that metered intake supply point for a duration of more than 10 seconds continuously. 3.6.4 For the avoidance of doubt, in the event Uncontracted Standby Capacity Charge applies in accordance with Clauses 3.6.2 and 3.6.3 above, Uncontracted Capacity Charge shall also be applicable for the Contracted Capacity portion which is 20% above the customer’s declared Contracted Capacity. 4 Temporary Supplies Temporary Supplies apply only to LT and HT supplies for temporary civil engineering and building construction sites. The UOS charges applicable for the LT and HT temporary supplies shall be the same as those used for LT and HT supplies respectively. For temporary supplies at HT, the Contracted Capacity shall apply for a binding period of 2 years. Upward revision of the Contracted Capacity may be allowed during the validity of the binding period of the Contracted Capacity. The revised Contracted Capacity shall in such cases apply for a minimum period of 1 year, provided SPPA is not required to install new or additional equipment. Downward revision during such binding period will not be allowed. A consumer whose revised Contracted Capacity requires SPPA to install new or additional equipment, shall be considered as receiving a new temporary supply. The term granted for temporary connection is 2 years. Appendix 1 A2 ENGINEERING FEES Table 1A – Engineering Fees (Inclusive of 9% GST) Category Connection Cost ($) Rate* Engineering Fee Payable ($) 1 Up to $100,000 20% 21,800 First $100,000 - 2 Next $900,000 7.5% First $1m - 3 Next $4m 6.5% First $5m - 4 Next $5m 6.0% First $10m - 5 Next $10m 5.5% First $20m - 6 Next $10m 5.0% First $30m - 7 Above $30m 4.5% * Prevailing GST rate will be also applied to the balance. 21,800 - 95,375 - 378,775 - 705,775 - 1,305,275 - 1,850,275 - Appendix 2 B SERVICE CONNECTION CHARGES Table 2A – Low Tension Standard Connection Charge (Inclusive of 9% GST) Capacity Requirement in kVA Capacity of Final service Cable Type of Final LT Service Cable Development without Substation Standard Connection Charge ($) Development with Substation* Standard Connection Charge ($) Underground Connection Up to 15 (existing premises) 23 35mm 2 2C 1,744 ) Up to 15 (new premises) 23 35mm 2 2C 2,071 ) 16 - 23 23 35mm 2 2C 3,052 ) 16 - 45 45 35mm 2 4C 5,777 ) 46 - 75 75 35mm 2 4C 9,592 7,303 76 - 140 140 120mm 2 4C Al 18,203 ) 141 - 180 180 185mm 2 4C Al 23,980 ) 181 - 230 230 300mm 2 4C Al 31,283 ) 231 - 280 280 300mm 2 4C Cu 37,496 9,265 281 - 460 460 2x300mm 2 4C Al NA 13,734 461 - 560 560 2x300mm 2 4C Cu NA 19,293 561 - 1000 1,000 7x500mm 2 1C NA 28,340 * For service cable not exceeding 15m. For longer lengths, additional charges shall apply. C GENERATION CONNECTION CHARGES Table 3A: Generation Connection Charges (Inclusive of 9% GST) Connection Level UHT (230kV or 400kV) EHT (66kV) HT (6.6kV or 22kV) LT (230V or 400V) Charge $54,500 per MW of Installed Generation Capacity* Based on cost of service connections to generation companies’ equipment, including cables, associated equipment and facilities, to effect the connection to SPPA’s substation/network plus applicable GST. * Rate is only applicable for cable installation by conventional direct burial method. Appendix 3 D ATTENDANCE CHARGE FOR POWER FAILURE CAUSED BY FAULT WITHIN CONSUMER’S INSTALLATION Table 4A: Attendance Charge (Inclusive of 9% GST) Consumer Type Charge per Attendance LT Domestic $5.45 LT Non-Domestic $32.70 HT $130.80 E CHARGE FOR RECONNECTION DUE TO INVOLUNTARY DISCONNECTION Table 5A: Reconnection Charge (Inclusive of 9% GST) Charge per Connection Connection Weekday Weekend/ Level Office Hours After Office Public Holiday (8.00 am to 5.30pm) Hours LT $16.35 $109 $109 HT $130.80 $218 $218 EHT 196.20 $327 $327 F CHARGE FOR VOLUNTARY TEMPORARY DISCONNECTION & RECONNECTION Table 6A: Voluntary Temporary Disconnection & Reconnection Charge (Inclusive of 9% GST) Charge per Feeder/Connection Connection Weekday Weekend/ Level Office Hours After Office Public Holiday (8.00 am to 5.30pm) Hours LT NA $109 $109 HT NA $218 $218 EHT NA $327 $327 G RE-APPOINTMENT CHARGE FOR ENERGISATION OF SERVICE CONNECTION $49.05 per connection (Inclusive of 9% GST) Appendix 4 H METER SERVICE CHARGES Table 7A: Meter Service Charges (Inclusive of 9% GST) 1 Site testing of Single Phase Meter : $32.70 per meter per trip 2 Site testing of Three Phase Whole-Current Meter : $32.70 per meter per trip 3 Site testing of CT-operated Meter : All meter under customer account @ $87.20 per meter per trip 4 Additional charges for site testing : Weekday after office hours : $163.50 per trip Weekend/Public Holiday : $327 per trip 5 Auditing of Meter Data : $109 per man-day or part thereof 6 Express service for meter installation : Weekday : $163.50 per man-day per site Weekend/Public Holiday : $327 per man-day per site 7 Meter Installation/ Replacement of metering transformers : Weekday after office hours : $163.50 per man-day per site Weekend/Public Holiday : $327 per man-day per site Note: Office hours are from 8.00 am to 5.30 pm on weekdays from Monday to Friday. I ADVANCED METERING INFRASTRUCTURE (AMI) METER CHARGE Table 8A: AMI Meter Charge (Inclusive of 9% GST) Applicable for any: (i) (ii) newly contestable business consumer, and household consumer who opt to use AMI meters (instead of load profiling) in OEM Installation Fee of $43.60 per AMI meter This will apply to Customer Transfer Request or Metering Option Change Request effected on 20 Mar 2018 onwards. Appendix 5 J USE OF SYSTEM CHARGES (GST INCLUSIVE FEE APPLICABLE WITH EFFECT FROM 1 APRIL 2025) Table 9A : UOS Charges (Inclusive of 9% GST) From 1 April 2025 to 31 March 2026 Contracted Capacity Charge ($/kW/month) Peak Period Charge (¢/kWh) Off-Peak Period Charge (¢/kWh) Reactive Power Charge (¢/kVArh) Uncontracted Capacity Charge ($/kW/month) Uncontracted Standby Capacity Charge ($/kW/month) CCS ECCS Tier 1 Tier 2 Ultra High Tension 9.27 0.07 0.02 0.48 13.90 46.33 46.33 111.18 Extra High Tension 13.24 0.09 0.03 0.52 19.87 66.22 66.22 158.92 High Tension - Large 16.43 0.81 0.09 0.64 24.64 82.13 82.13 197.12 High Tension - Small 16.43 1.05 0.10 0.64 24.64 82.13 82.13 197.12 Low Tension - Large - 6.81 5.37 - - - - - Low Tension - Small - 6.81 - - - - - Note : Figures above may not reflect the full GST effect due to rounding.

SAFETY PERFORMANCE CRITERIA Introduction 1. With effect from 1 April 2022, all tenders called by Singapore Power Limited and its Singapore incorporated subsidiaries (SP Group) will include a tender evaluation criteria that takes into account the participating tenderer’s safety performance in their contracts with SP Group. With effect from 1 April 2023, this criteria is extended to subcontractors with LTI. 2. This is in line with SP Group’s core value that safety is our highest priority and all our suppliers and contractors must continuously adopt good safety practices and prevent accidents from occurring. Tender Evaluation Criteria 3. All open and closed tenders published on or after 1 April 2022 by SP Group shall include the new Safety Performance criteria as part of its tender evaluation criteria. 4. The Safety Performance criteria shall be a 1 st level evaluation criteria together with Price and/or Quality and shall be of a overall weightage of not less than 10% of the total evaluation score. 5. For tenders that is evaluated based solely on lowest compliant priced tender with no requirement to assess quality (e.g supply of standard items such as HP toner cartridges), the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (90%) 6. For tenders that is evaluated based on Price and Quality factors, the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (X%) + Quality (Y%) Where X + Y = 90% 7. For the avoidance of doubt, other safety related evaluation criteria such as the proposed safety measures to be taken for the tendered project or the tenderer’s past safety awards shall be accounted separately under the Quality score. Safety Performance 8. Safety Performance of tenderers shall be assessed by taking into account the occurrence of any Loss Time Injury (LTI) incidents in the past 2 years prior to tender closing date. In the event of the occurrence of any incidents that results in fatality or serious injury in the past 1 year prior to the tender closing date, the bid submitted by the tenderer may be rejected by SP Group. For the avoidance of doubt only incidents occurring on or after 1 April 2022 will be considered. 9. Loss Time Injury incidents for the purpose of this Safety Performance criteria refers to any incidents where: a. It is a work-related injury occurs which results in lost work time of one work day or more; b. The incident occurred while the tenderer was carrying out works under a contract with SP Group; and c. The incident occurred on or after 1 April 2022. 10. Any incidents that occur in the course of the Tenderer’s work in contracts with other parties are not accounted under this criteria’s scoring but may considered in the final decision for award.

News Release SP Group Partners Chevron to Offer Electric Vehicle Charging at Selected Caltex Service Stations Singapore, 22 March 2021 – SP Group (SP) and Chevron Singapore Pte. Ltd., which markets the CaltexTM brand, today announced a partnership to offer fast electric vehicle (EV) charging at selected Caltex service stations, delivering on-the-go convenience to electric vehicle motorists. To be located at four of Caltex’s service stations across Singapore, the initial batch of chargers will be strategically located across the Caltex network, at Chong Pang (North), Changi (East), Jurong Spring (West) and Dunearn (Central). These Caltex service stations will be equipped with 50kW direct current (DC) fast chargers that can charge up an EV in 30 minutes, versus a few hours required by the more commonly available alternating current (AC) chargers. Three service stations will each be equipped with one 50kW direct current (DC) fast charger. The fourth, at Changi, will have two 50kW DC charging points that are designed to allow a compatible car to charge up to a speed of 100kW, provided only one car is utilising the charging points. (Refer to the annex for the addresses of this first batch of service stations.) SP and Caltex will study EV charging usage patterns and behaviour at the stations to refine and enhance accessibility and utilisation, and plan for more charging points and locations. Group Chief Executive Officer of SP, Mr. Stanley Huang, said, “We are pleased to partner Caltex in our first collaboration with a fuels and lubricants retailer. This gives EV drivers greater convenience as it accelerates the accessibility of charging locations that are incorporated in our daily activities. Our aim is to build Singapore’s largest public EV charging network and expand our integrated green mobility solutions to meet the evolving needs and sustainability goals of businesses and individuals.” "Chevron is excited to partner with SP Group to provide EV chargers at selected Caltex stations in Singapore. It is Chevron’s goal to deliver affordable, reliable, and ever-cleaner energy that enables human progress," said Mr. Law Tat Win, Chevron Singapore Country Chairman. "We 2 endeavour to continually test, learn and explore how to enhance our product and service offerings for our Singapore customers at our Caltex stations.” This SP and Caltex partnership will better serve drivers choosing electric vehicles and help achieve a lower-carbon future for Singapore. This includes Caltex’s existing commercial customers who plan to electrify their fleets. Both companies will continue to explore initiatives to meet the EV needs for private ownership and commercial use. The chargers will be installed by the second quarter of 2021 and will be incorporated on the SP Utilities mobile app for ease of use. The SP Utilities mobile app allows EV drivers to search for the availability of the nearest charging points, receive real-time updates on their charging sessions and make direct, cashless payment. About SP Group SP Group is a leading utilities group in the Asia Pacific, enabling a low-carbon, smart energy future for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable energy solutions such as cooling and heating systems for business districts and residential townships, electric vehicle fast charging and green digital energy management tools for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG. About Chevron Singapore Chevron Singapore Pte. Ltd. markets the 85-year-young Caltex brand, which is Chevron’s customer-facing brand in Asia Pacific and parts of the Middle East and Africa. The Caltex retail network in Singapore consists of 26 Caltex service stations and StarMart-branded convenience stores. All Caltex service stations accept the CaltexGO mobile payment for fuel purchases. Products such as the all new Caltex with Techron® with Clean & Glide Technology™ petrol, Caltex Diesel with TechronD® and Havoline® motor oil are also available at all Caltex service stations. In partnership with NTUC Link, the Plus! loyalty program also enables motorists to earn 3 LinkPoints for every litre of fuel purchased at Caltex. For more information, visit www.caltex.com.sg. ANNEX A: Address of service stations Address Chong Pang (North) 3700 Yishun Ring Rd, Singapore 768690 Changi (East] 78 Changi Rd, Singapore 419714 Jurong Spring (West) 100 Jurong West Ave 1, Singapore 649519 Dunearn (Central) 130 Dunearn Rd, Singapore 309436

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Search [20191031] Media Release - SP Group And I-REC Help Corporates Achieve Green Targetshttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/8827533d-e023-43dc-b744-6ede80f90416/%5B20191031%5D+Media+Release+-+SP+Group+And+I-REC+Help+Corporates+Achieve+Green+Targets.pdf?MOD=AJPERES&CVID= Media Release SP GROUP AND I-REC HELP CORPORATES ACHIEVE GREEN TARGETS SP’s digital REC platform facilitates greater access to green energy Singapore, 31 October 2019 – SP Group (SP) is the first authorised local issuer of International Renewable Energy Certificates (I-RECs) in Asia Pacific SP Group And I-REC Help Corporates Achieve Green Targetshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-And-I-REC-Help-Corporates-Achieve-Green-Targets Media Release SP Group And I-REC Help Corporates Achieve Green Targets SP's digital REC platform facilitates greater access to green energy Singapore, 31 October 2019 – SP Group (SP) is the first authorised local issuer of International Renewable Energy Certificates (I-RECs) in Asia Pacific Searchhttps://www.spgroup.com.sg/search?tag=renewable-energy-certificates Renewable Energy Certificate (REC) is a type of Energy Attribute Certificate (EAC) that represents the environmental attributes of the generation of a one-megawatt hour (MWh) of energy produced by renewable sources. RECs can originate from wind, solar, biomass, hydropower, biogas, geothermal, and landfill Searchhttps://www.spgroup.com.sg/search?tag=recs Search SP Group And I-REC Help Corporates Achieve Green Targetshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-And-I-REC-Help-Corporates-Achieve-Green-Targets Media Release SP Group And I-REC Help Corporates Achieve Green Targets SP's digital REC platform Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/helping-corporates-achieve-their-green-targets SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Helping Corporates Achieve Their Green Targets INNOVATION Ms May Liew, Head of Sustainability & Open Innovation, SP Group (seated, left) and Mr Jared Braslawsky, Secretary General of the I-REC Standard Foundation (seated, right), signed Category: Innovation The Business Times - SP Group unveils blockchain-powered green energy platformhttps://www.spgroup.com.sg/dam/jcr:d00888e7-25a9-4299-923e-d951726744f9 certificates (RECs). The move is expected to speed up the expansion of REC trades, which have gained traction here since the ratification of the Paris climate change accord in 2015. SP’s chief digital officer, Samuel Tan, said this new platform that is backed by blockchain technology, enables The Straits Times Home - Easier for small producers to sell 'green credits'https://www.spgroup.com.sg/dam/jcr:2b3a39cb-21ae-45fb-ad23-3c9efd862078 B2 HOME | THE STRAITS TIMES | TUESDAY, OCTOBER 30, 2018 | What is blockchain? What are renewable energy certificates (RECs)? And how will they both interact? SP Group is hoping blockchain marketplace will encourage wider use of renewable energy sources. WHAT IS BLOCKCHAIN? Imagine a digital ledger Sembcorp and SP Group to Collaborate on an Environmental Sustainability Platformhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Sembcorp-and-SP-Group-to-Collaborate-on-an-Environmental-Sustainability-Platform certificates (RECs) and carbon credits as well as provide carbon consulting services. RECs are a recognised way of achieving green targets and a credible means for buyers to report their consumed energy comes from renewable energy sources. Carbon credits are tradable certificates that allow buyers [20180419] Media Release - SP Group Showcases Blockchain Platform For Renewable Energy Transactions With DBShttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/6ffa1ed2-8c40-4657-af26-958f97fa052d/%5B20180419%5D+Media+Release+-+SP+Group+Showcases+Blockchain+Platform+For+Renewable+Energy+Transactions+With+DBS.pdf?MOD=AJPERES&CVID= Media Release SP GROUP SHOWCASES BLOCKCHAIN PLATFORM FOR RENEWABLE ENERGY TRANSACTIONS WITH DBS Singapore, 19 April 2018 – In a world-wide debut, SP Group presented a blockchain marketplace platform that will promote the transaction of renewable energy certificates (REC) – tradable certificates Renewable Energy Certificates | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/climate-services/renewable-energy-certificates OverviewBusinessesIndividualsRECsCarbon CreditsSustainability ConsultingThe OneMillionTrees MovementContact Us Renewable Energy Certificates Renewable Energy Certificate (REC) is a type of Energy Attribute Certificate (EAC) that represents the environmental attributes of the generation of a one SP Group Launches One Of The World's First Blockchain-Powered Trading Of Renewable Energy Certificateshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-Launches-One-Of-The-World-s-First-Blockchain-Powered-Trading-Of-Renewable-Energy-Certificates their sustainability targets Singapore, 29 October 2018 - SP Group (SP) launched one of the world’s first blockchain-powered renewable energy certificate (REC) marketplace at the ASEAN Energy Business Forum (AEBF) on Monday, 29 October 2018. In conjunction with the launch, AEBF forum participants saw [20181029] SP Group launches one of the world's first blockchain-powered trading of renewable energy certificates https://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/e3854238-5db1-4f42-8e3d-3f7fcfa74e32/%5B20181029%5D+Media+Release+-SP+Group+launches+one+of+the+world's+first+blockchain-powered+trading+of+renewable+energy+certificates.pdf?MOD=AJPERES&CVID= their sustainability targets Singapore, 29 October 2018 - SP Group (SP) launched one of the world’s first blockchain-powered renewable energy certificate (REC) marketplace at the ASEAN Energy Business Forum (AEBF) on Monday, 29 October 2018. In conjunction with the launch, AEBF forum participants 1 2 3 4 5 6

省 电 省 空 间 还 能 回 收 热 能 地 下 “ 冷 库 ” 为 滨 海 湾 建 筑 群 送 凉 意 ▲ 制 冷 厂 从 各 建 筑 回 收 的 热 量 从 这 组 ▲ 制 冷 机 制 造 的 冷 能 以 冷 水 为 媒 介 从 右 边 的 大 水 管 输 到 各 个 建 筑 , 之 后 再 将 聚 集 在 建 筑 里 的 热 量 以 大 约 13 度 的 水 温 从 左 边 的 水 管 回 流 。 ▲ 制 冷 厂 从 各 建 筑 回 收 的 热 量 从 这 组 生 生 不 息 滨 海 湾 多 个 建 筑 皆 采 用 区 域 供 冷 系 统 调 节 室 内 温 度 。 这 个 系 统 由 滨 海 林 荫 道 1 号 大 楼 , 以 及 滨 海 湾 金 沙 商 场 和 莱 佛 士 码 头 1 号 大 楼 地 下 的 三 个 制 冷 厂 所 组 成 , 相 信 是 目 前 世 界 上 制 冷 功 率 最 大 的 多 厂 区 域 系 统 之 一 。 滨 海 湾 新 市 区 区 域 供 冷 系 统 ▲ 滨 海 湾 金 沙 地 下 的 制 冷 厂 有 几 套 这 样 的 双 蒸 发 式 制 冷 机 , 能 将 水 冷 却 至 4.5 度 , 也 能 制 冰 将 冷 能 储 存 在 蓄 冰 槽 , 必 要 时 再 使 用 。 滨 海 林 荫 道 1 号 3 2 海 洋 金 融 中 心 滨 海 湾 金 沙 地 下 1 莱 佛 士 码 头 1 号 地 下 滨 海 湾 花 园 杨 萌 报 道 yangmeng@sph.com.sg 在 滨 海 湾 金 沙 商 场 外 的 一 侧 , 有 一 扇 不 怎 么 引 人 注 意 的 小 门 , 从 小 门 下 楼 到 底 层 , 再 走 过 一 道 长 长 的 隧 道 , 那 里 却 隐 藏 着 相 信 是 新 加 坡 最 大 的 地 下 “ 冷 库 ”。 这 个 “ 冷 库 ” 是 为 滨 海 湾 新 市 区 供 应 冷 气 的 其 中 一 个 制 冷 厂 。 温 度 低 至 4.5 摄 氏 度 的 冷 却 水 , 就 是 在 这 个 深 入 地 下 20 多 米 、 面 积 约 1 万 平 方 米 的 制 冷 厂 里 制 造 。 随 着 一 组 6 0 兆 瓦 制 冷 量 (MWr) 的 制 冷 机 在 去 年 投 入 使 用 , 包 括 滨 海 湾 金 沙 制 冷 厂 在 内 的 区 域 供 冷 (district cooling) 系 统 , 相 信 已 成 为 世 界 上 制 冷 功 率 最 大 的 多 厂 区 域 供 冷 系 统 之 一 。 经 营 该 系 统 的 新 加 坡 供 冷 有 限 ▲ 制 冷 机 制 造 的 冷 能 以 冷 水 为 媒 介 从 右 边 的 大 水 管 输 到 各 个 建 筑 , 之 后 再 将 聚 集 在 建 筑 里 的 热 量 以 大 约 13 度 的 水 温 从 左 边 的 水 管 回 流 。 ▲ 制 冷 厂 从 各 建 筑 回 收 的 热 量 从 这 组 冷 却 塔 散 发 。 公 司 (Singapore District Cooling) 再 通 过 管 道 输 送 给 各 个 “ 联 网 ” 大 自 2 0 0 6 年 就 在 莱 佛 士 码 头 1 号 楼 。 大 楼 使 用 者 可 根 据 需 求 利 用 管 (One Raffles Quay) 地 下 建 造 了 第 道 里 的 冷 却 水 降 低 室 滨 内 海 温 湾 度 花 。 园 在 制 一 个 制 冷 厂 。 再 加 上 滨 海 林 荫 道 1滨 海 冷 湾 过 金 程 沙 中 地 所 下 散 发 的 热 气 则 可 用 来 烧 号 (One Marina Boulevard) 大 楼 原 热 水 , 1 供 应 给 滨 海 湾 金 沙 的 酒 店 和 有 的 10 兆 瓦 制 冷 机 组 也 被 连 接 起 厨 房 使 用 。 来 , 成 为 一 个 “ 卫 星 制 冷 厂 ”, 除 了 以 上 三 个 设 有 制 冷 厂 的 这 三 套 制 冷 厂 的 总 制 冷 量 加 起 来 达 建 筑 外 , 使 用 区 域 供 冷 系 统 的 227 兆 瓦 。 还 包 括 滨 海 湾 金 融 中 心 (Marina 跟 一 般 商 业 大 楼 独 立 运 作 的 制 Bay Financial Centre)、 亚 洲 广 冷 系 统 不 同 滨 , 海 区 林 域 荫 供 道 冷 1 系 号 统 利 用 一 场 (Asia Square)、 滨 海 舫 (The 个 个 大 型 制 冷 机 , 将 水 冷 却 之 后 , Sail)、 滨 海 湾 公 园 (Gardens By 3 The Bay)、 海 洋 金 融 中 心 (Ocean Financial Centre)、 滨 海 湾 展 馆 (Marina Bay City Gallery), 以 及 海 湾 舫 站 (Bayfront) 和 市 中 心 站 (Downtown) 这 两 个 地 铁 站 。 区 域 供 冷 计 划 或 再 扩 大 据 了 解 , 政 府 还 计 划 进 一 步 扩 大 该 区 的 供 冷 厂 数 量 , 让 更 多 大 楼 加 入 网 络 。 目 前 , 经 由 系 统 供 冷 的 滨 海 新 市 区 面 积 约 为 160 万 平 方 米 , 冷 却 自 愿 加 入 供 冷 区 的 建 筑 资 料 来 源 : 市 区 重 建 局 、 新 加 坡 供 冷 有 限 公 司 制 冷 厂 供 冷 区 ( 区 内 所 有 商 业 建 筑 都 须 由 该 系 统 供 冷 ) 水 输 送 管 道 长 约 8 公 里 , 大 部 分 管 道 都 铺 设 在 包 含 食 水 管 和 电 缆 的 共 用 服 务 设 施 隧 道 (Common Service Tunnel) 里 , 管 道 最 深 处 深 入 地 底 35 米 至 40 米 。 充 分 利 用 中 央 制 冷 有 助 提 高 能 源 效 率 。 其 中 , 区 域 供 冷 系 统 跟 传 统 的 独 立 式 制 冷 系 统 相 比 , 就 节 省 了 30% 的 能 源 。 此 外 , 建 筑 无 需 另 辟 空 间 装 置 自 己 的 制 冷 机 , 这 能 省 下 约 1% 的 建 筑 面 积 和 建 造 制 冷 机 的 成 本 。 在 土 地 宝 贵 、 可 再 生 能 源 如 太 阳 能 发 电 又 受 云 层 覆 盖 限 制 的 新 加 坡 , 这 样 的 能 源 节 省 计 划 显 得 格 外 重 要 , 特 别 是 制 冷 一 般 就 占 了 建 筑 电 力 需 求 的 一 半 。 新 加 坡 供 冷 有 限 公 司 是 新 加 坡 能 源 及 法 国 达 尔 凯 的 合 资 公 司 。 董 事 经 理 邱 秀 金 受 访 时 说 :“ 如 有 机 会 的 话 , 我 们 希 望 能 在 更 多 未 开 发 的 土 地 , 或 者 现 有 建 筑 之 间 建 造 区 域 供 冷 系 统 。” 本 地 目 前 有 数 个 区 域 供 冷 系 统 。 其 中 , 吉 宝 区 域 供 热 供 冷 (Keppel DHC S) 就 负 责 为 启 奥 生 物 医 药 园 (Biopolis) 和 启 汇 城 (Fusionopolis) 等 提 供 区 域 供 冷 系 统 。

Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 HDB 1-Room 77.04 73.76 80.08 82.78 87.43 83.34 86.23 82.42 81.64 83.97 78.63 77.93 HDB 2-Room 89.30 85.50 92.72 97.00 100.66 97.91 99.45 95.00 93.57 97.93 90.47 90.07 HDB 3-Room 112.98 109.85 119.73 124.51 129.34 124.22 126.71 122.50 121.04 124.31 116.58 115.44 HDB 4-Room 135.07 130.30 142.95 148.52 154.60 149.22 151.99 147.59 145.21 150.28 139.53 138.26 HDB 5-Room 144.01 139.05 152.34 157.84 164.50 159.46 162.46 157.97 155.35 160.85 149.14 146.83 HDB Executive 159.60 154.76 169.93 174.70 182.36 177.32 179.80 175.34 171.18 178.17 164.07 162.41 Apartment 158.33 158.04 175.68 183.56 189.46 182.17 184.14 182.73 180.50 187.96 176.05 165.34 Terrace 267.59 261.56 279.64 288.94 301.97 291.01 298.11 292.67 293.17 295.21 285.78 275.95 Semi-Detached 332.11 329.24 351.85 364.56 382.10 371.24 376.26 370.72 362.56 376.52 353.09 342.58 Bungalow 621.11 635.40 675.97 699.68 725.88 709.75 708.95 728.77 693.44 732.73 682.55 680.55 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 HDB 1-Room 67.47 64.90 70.52 74.13 78.40 75.61 77.97 73.97 73.36 75.72 70.53 69.56 HDB 2-Room 80.06 76.74 83.39 87.87 91.84 89.70 91.17 86.56 85.41 89.23 82.47 81.75 HDB 3-Room 100.23 97.68 106.96 112.09 116.92 112.61 114.89 110.33 109.14 112.40 105.15 103.85 HDB 4-Room 119.36 114.92 126.86 133.11 139.31 134.99 137.35 132.51 130.31 135.32 125.42 124.11 HDB 5-Room 126.62 121.76 134.46 140.89 147.54 143.70 146.23 141.18 138.68 144.16 133.40 131.27 HDB Executive 140.97 136.47 150.92 156.71 164.42 160.31 162.51 157.57 153.76 160.51 147.39 145.83 Apartment 135.55 134.92 152.04 161.94 168.66 163.45 164.54 161.05 158.14 166.34 155.85 144.88 Terrace 240.95 235.09 253.19 263.33 276.05 267.47 273.88 266.42 265.98 269.32 259.90 252.25 Semi-Detached 301.32 299.32 321.27 335.61 352.45 342.67 347.15 340.35 333.46 344.79 323.43 314.80 Bungalow 573.47 585.41 625.30 651.42 679.81 663.52 665.92 680.97 644.28 684.59 638.58 634.59 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

Media Advisory Advisory On Scam Calls 8 July 2016 1. SP Services has been alerted by some of its customers that they have received phone calls, claiming that the customers’ utilities accounts are in arrears or that their electricity meters require change. They have been asked to make payments to a designated bank account. 2. These calls are not from SP Services. Recipients should ignore these requests. 3. SP Services has made a police report on this scam. 4. For enquiries, please contact SP Services at 1800 222 2333 or email spservices@singaporepower.com.sg Issued by: SP Services Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No : 199504470N www.spservices.com.sg

Search Singapore Polytechnic And SP Group Launch Next-Generation Solar Car For World Solar Challenge 2017https://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Singapore-Polytechnic-And-SP-Group-Launch-Next-Generation-Solar-Car-For-World-Solar-Challenge-2017 Media Release Singapore Polytechnic And SP Group Launch Next-Generation Solar Car For World Solar Challenge 2017 SP Group adds $2 million sponsorship to groom engineering talent Singapore, 21 July 2017 – Singapore Polytechnic and SP Group today unveiled their most advanced solar car, SunSPEC 5 Searchhttps://www.spgroup.com.sg/search?tag=solar Search Singapore Polytechnic And SP Group Launch Next-Generation Solar Car For World Solar Challenge 2017https://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Singapore-Polytechnic-And-SP-Group-Launch-Next-Generation-Solar-Car-For-World-Solar-Challenge-2017 Media Release Searchhttps://www.spgroup.com.sg/search?tag=solar Search Singapore Polytechnic And SP Group Launch Next-Generation Solar Car For World Solar Challenge 2017https://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Singapore-Polytechnic-And-SP-Group-Launch-Next-Generation-Solar-Car-For-World-Solar-Challenge-2017 Media Release Searchhttps://www.spgroup.com.sg/search?tag=singapore-polytechnic ://www.spgroup.com.sg/search?tag=singapore-polytechnic Search Searchhttps://www.spgroup.com.sg/search?tag=sunspec Search Singapore Polytechnic And SP Group Launch Next-Generation Solar Car For World Solar Challenge 2017https://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases Searchhttps://www.spgroup.com.sg/search?tag=sunspec Search Singapore Polytechnic And SP Group Launch Next-Generation Solar Car For World Solar Challenge 2017https://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Singapore-Polytechnic-And-SP-Group-Launch-Next-Generation-Solar-Car-For-World-Solar-Challenge-2017 Media Release [Info] Solar Power - Non-Residential Consumers (Master-Sub Write Up)https://www.spgroup.com.sg/dam/jcr:87dc48a7-69d6-4909-9f4e-d6a01a14492d/%20Solar%20Power%20%E2%80%93%20Non-Residential%20Consumers%20(Master-Sub%20Write%20Up).pdf Solar Power – Non-Residential Consumers (Master-Sub Write Up) Background 1 Master-sub scheme is a metering arrangement whereby the common services consumption is a derived figure: • Master-meter measures overall electricity consumed by the building (i.e. both the individual units and the common [Guide] Solar Power Generators.pdfhttps://www.spgroup.com.sg/dam/jcr:bbfb030c-0d8e-422c-8eab-8cd4a3d5ee9e/%5BGuide%5D%20Solar%20Power%20Generators.pdf Solar PV – User Guide for Generators Table of Contents 1. Introduction ................................................................................................................................... 2 2. Electricity Generation Licence Solar Power – Generators.pdfhttps://www.spgroup.com.sg/dam/jcr:bbfb030c-0d8e-422c-8eab-8cd4a3d5ee9e/Solar%20Power%20%E2%80%93%20Generators.pdf Solar PV – User Guide for Generators Table of Contents 1. Introduction ................................................................................................................................... 2 2. Electricity Generation Licence Solar Power – Non-Residential Consumers.pdfhttps://www.spgroup.com.sg/dam/jcr:b1e9028b-349f-4e42-ab04-f83f618477f9/Solar%20Power%20%E2%80%93%20Non-Residential%20Consumers.pdf Solar PV – User Guide for Non-Residential Consumers Table of Contents 1. Introduction ................................................................................................................................... 2 2. Electricity Generation Licence [Guide] Solar Power Non-Residential Consumers.pdfhttps://www.spgroup.com.sg/dam/jcr:b1e9028b-349f-4e42-ab04-f83f618477f9/%5BGuide%5D%20Solar%20Power%20Non-Residential%20Consumers.pdf Solar PV – User Guide for Non-Residential Consumers Table of Contents 1. Introduction ................................................................................................................................... 2 2. Electricity Generation Licence Solar Power – Residential Consumers.pdfhttps://www.spgroup.com.sg/dam/jcr:f9c85889-9b43-4312-a3fc-5a5bcc55aaa6/Solar%20Power%20%E2%80%93%20Residential%20Consumers.pdf Solar PV – User Guide for Residential Consumers Table of Contents 1. Introduction ................................................................................................................................... 2 2. Electricity Generation Licence [Guide] Solar Power Residential Consumers.pdfhttps://www.spgroup.com.sg/dam/jcr:f9c85889-9b43-4312-a3fc-5a5bcc55aaa6/%5BGuide%5D%20Solar%20Power%20Residential%20Consumers.pdf Solar PV – User Guide for Residential Consumers Table of Contents 1. Introduction ................................................................................................................................... 2 2. Electricity Generation Licence 1 2 3 4 5 ..... 36

Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/sp-group-and-hyundai-to-accelerate-adoption-of-evs-in-singapore SP Energy HubAnnual ReportReliabilitySustainabilityInnovation SP Group and Hyundai to Accelerate Adoption of EVs in Singapore INNOVATION SP Group (SP) and Hyundai will jointly develop a new business model for battery leasing, or Battery-as-a-Service (BaaS) – a first in Southeast Asia – where EV Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation SP Energy HubAnnual ReportReliabilitySustainabilityInnovation INNOVATION We build digital, innovative solutions in-house to meet the demands of an ever-changing industrial landscape. We team up with strategic partners to develop new ideas to help our customers. SP partners Pyxis to launch direct Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/SP-partners-Pyxis-to-launch-direct-current-fast-charging-point-for-electric-harbour-crafts SP partners Pyxis to launch direct-current fast charging point for electric harbour crafts INNOVATION Composite images show the X Tron, an electric harbour craft (e-HC) by Singapore start-up Pyxis (left) and an e-HC charging point by SP Mobility and Pyxis (right). (Images: Pyxis) SP has partnered Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/sp-group-awarded-bca-grant-to-power-next-gen-green-buildings SP Energy HubAnnual ReportReliabilitySustainabilityInnovation SP Group awarded BCA grant to power next-gen green buildings INNOVATION SP Group (SP) was awarded a grant by the Building and Construction Authority (BCA) to develop and implement technologies and digital solutions to push the limits Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/world-s-first-index-for-smart-grid SP Energy HubAnnual ReportReliabilitySustainabilityInnovation World’s First Index for Smart Grid INNOVATION SP Group launched the world's first smart grid index to help utilities measure and advance in key dimensions of grid development. Using publicly available data, SP applied the framework on 45 Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/driving-innovation-from-within SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Driving Innovation From Within INNOVATION We are powering transformation with talent in our organisation. SP’s Digital Technology team is swiftly building and deploying digital solutions such as the SP Utilities app and the energy-saving Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/pushing-the-frontiers-of-innovation SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Pushing The Frontiers Of Innovation INNOVATION Brandon Chia, Managing Director of Investments, at SP’s Concept Lab. A former SP cable-jointing workshop at Woodleigh has been upcycled to be the birthplace of cutting-edge discoveries Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/sp-unveils-blockchain-powered-renewable-energy-certificates-marketplace SP Energy HubAnnual ReportReliabilitySustainabilityInnovation SP Unveils Blockchain-Powered Renewable Energy Certificates Marketplace INNOVATION SP Group presented one of the world’s first blockchain powered marketplace platform that will promote the transaction of renewable energy certificates Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/world-s-first-blockchain-powered-rec-marketplace SP Energy HubAnnual ReportReliabilitySustainabilityInnovation World’s First Blockchain-Powered Rec Marketplace INNOVATION SP Group launched the world’s first blockchain-powered renewable energy certificate (REC) marketplace . SP’s blockchain marketplace enables the trading of REC – for renewable Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/data-science-and-ai-deliver-efficient-energy-solutions-to-customers SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Data Science and AI Deliver Efficient Energy Solutions to Customers INNOVATION Dr Hu Yiqun, Director, SP Digital, solves energy challenges using innovative solutions. Imagine this: An Energy Brain, brimming with intelligence amassed from Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/sp-group-to-roll-out-singapore-s-first-large-scale-smart-water-metering-system SP Energy HubAnnual ReportReliabilitySustainabilityInnovation SP Group to roll out Singapore’s first large-scale smart water metering system INNOVATION SP Group will roll out Singapore’s first large-scale smart water metering project following the award by National Water Agency PUB to supply Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/next-generation-solutions-for-your-future-needs SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Next-Generation Solutions for Your Future Needs INNOVATION Today, cutting-edge energy solutions are closer to you than ever before, and within the reach of everyone in the community. In the heartlands, SP’s digital energy-saving solution Category: Innovation 1 2 3 4 5 ..... 20

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Searchhttps://www.spgroup.com.sg/search?tag=smart-electricity-meters Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/shaping-the-evolution-of-electricity-meters-in-the-past-25-years SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Shaping the evolution of electricity meters in the past 25 years RELIABILITY Vice President of SP Services’ Metering Branch Razali Bin Mohd. “If my coral dies, you pay”, is a customer’s comment that 51-year-old Razali Bin Mohd recalls in an unforgettable experience during his earlier days as an engineer. His team was carrying out electricity meter replacement works then. In this unique situation, when the customer was informed that the power supply will be temporarily disrupted during the replacement, she requested for a mobile electrical generator to keep her coral tanks maintained at four degrees Celsius during the servicing period. Handling a multitude of customer requests, is part and parcel of stakeholder management in Razali’s job at SP Group (SP). Over his 25 years with SP, the Vice President of SP Services’ Metering Branch has seen the evolution of analogue electricity meters manually read by meter readers to smart meters that can now be monitored remotely. As of May 2022, Razali and his team have deployed over 650,000 smart electricity meters islandwide. In the next few years, all 1.4 million residential households in Singapore will be equipped with smart meters. “I cherish this experience the most as we took great lengths to incept this idea and eventually see it come to fruition. As this project had a nation-wide impact, I remembered we went to the Parliament to present our plans to the Mayors, and convinced the relevant agencies to support our deployment plan.” Razali now has another ambitious task ahead of him. Besides rolling out smart electricity meters nationwide, his team also won the contract for Singapore’s first large-scale smart water meter programme for PUB in Apr 2021. Over the next 15 years, they will be developing the metering system, enhancing the wireless communications network, deploying, operating and maintaining over 300,000 smart water meters. “We faced intense competition against strong contenders and various challenges during the tender process. Our strong teamwork and expertise in smart electricity meter deployment has enabled us to secure this strategic partnership. The late-night calls with counterparts from different parts of the world were all worth it!” Interestingly, his career options after graduating as an electrical engineering graduate from Nanyang Technological University were between a cadet pilot at a leading airline and an engineer at SP. He received SP’s letter of offer on the day of his final round of interview for the cadet pilot position. “I just went with my gut feel and I am convinced now looking back, it was meant to be.” he recalled fondly.   Razali with his colleagues from the metering team at the old St James District Office in 2011. Back in the late 90s, Razali’s key responsibilities included working with contractors to install and maintain meters for residential and commercial customers, procure new meters, handle project tenders and manage customer feedback.  The implementation of smart electricity meters in Singapore has been the highlight of his career. Razali with colleagues from SP Services and SP Digital on an overseas trip to Itron’s office in San Francisco, to adopt best practices from the implementation of the US’ smart meter programme. Before the opening of Singapore’s electricity retail market in 2014, Razali and his team travelled to San Francisco and Melbourne to learn how these cities deployed smart meters successfully. “The study trip shortened our learning curve and prevented potential pitfalls.” SP is one of the first few utility companies in the world that has separated its communication network card from the meter. In other parts of the world, communication modules are integrated within the meters. Hence, if the communication part fails, the entire meter must be replaced. In Singapore, the decision was to adopt a “modular” structure for parts to be replaced separately if they are faulty. This will not only save cost, but also eliminate supply interruption and reduce inconvenience to the customers. CEO of SP Services Law Chin Ho (sixth from left) and Razali with the SP Services team that won the contract for Singapore’s first large-scale smart water meter programme for PUB in Apr 2021. Razali is thankful for all the growth opportunities at SP and is committed to continue rising to the challenges in the evolving energy industry. “I wake up every day looking forward to the next challenge at work. I am thankful for the wonderful team support. We are constantly innovating and finding solutions to problems. It gives me a huge sense of job satisfaction!” Volunteering trip with SP colleagues in Cambodia in 2015. In his free time, Razali enjoys travelling for nature walks, trekking, snorkelling, and exploring other types of land and sea activities. He also finds meaning in organising charity trips to children’s orphanages in Thailand, Cambodia and Indonesia and has even rallied his colleagues to join him in distributing essential items for these vulnerable communities. With borders reopening, Razali hopes to revive this initiative very soon! TAGS PUB SMART WATER METERINGPEOPLE OF SPSMART ELECTRICITY METERSAMISP SERVICES YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=smart-electricity-meters Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/shaping-the-evolution-of-electricity-meters-in-the-past-25-years SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Shaping the evolution of electricity meters in the past 25 years RELIABILITY Vice President of SP Services’ Metering Branch Razali Bin Mohd. “If my coral dies, you pay”, is a customer’s comment that 51-year-old Razali Bin Mohd recalls in an unforgettable experience during his earlier days as an engineer. His team was carrying out electricity meter replacement works then. In this unique situation, when the customer was informed that the power supply will be temporarily disrupted during the replacement, she requested for a mobile electrical generator to keep her coral tanks maintained at four degrees Celsius during the servicing period. Handling a multitude of customer requests, is part and parcel of stakeholder management in Razali’s job at SP Group (SP). Over his 25 years with SP, the Vice President of SP Services’ Metering Branch has seen the evolution of analogue electricity meters manually read by meter readers to smart meters that can now be monitored remotely. As of May 2022, Razali and his team have deployed over 650,000 smart electricity meters islandwide. In the next few years, all 1.4 million residential households in Singapore will be equipped with smart meters. “I cherish this experience the most as we took great lengths to incept this idea and eventually see it come to fruition. As this project had a nation-wide impact, I remembered we went to the Parliament to present our plans to the Mayors, and convinced the relevant agencies to support our deployment plan.” Razali now has another ambitious task ahead of him. Besides rolling out smart electricity meters nationwide, his team also won the contract for Singapore’s first large-scale smart water meter programme for PUB in Apr 2021. Over the next 15 years, they will be developing the metering system, enhancing the wireless communications network, deploying, operating and maintaining over 300,000 smart water meters. “We faced intense competition against strong contenders and various challenges during the tender process. Our strong teamwork and expertise in smart electricity meter deployment has enabled us to secure this strategic partnership. The late-night calls with counterparts from different parts of the world were all worth it!” Interestingly, his career options after graduating as an electrical engineering graduate from Nanyang Technological University were between a cadet pilot at a leading airline and an engineer at SP. He received SP’s letter of offer on the day of his final round of interview for the cadet pilot position. “I just went with my gut feel and I am convinced now looking back, it was meant to be.” he recalled fondly.   Razali with his colleagues from the metering team at the old St James District Office in 2011. Back in the late 90s, Razali’s key responsibilities included working with contractors to install and maintain meters for residential and commercial customers, procure new meters, handle project tenders and manage customer feedback.  The implementation of smart electricity meters in Singapore has been the highlight of his career. Razali with colleagues from SP Services and SP Digital on an overseas trip to Itron’s office in San Francisco, to adopt best practices from the implementation of the US’ smart meter programme. Before the opening of Singapore’s electricity retail market in 2014, Razali and his team travelled to San Francisco and Melbourne to learn how these cities deployed smart meters successfully. “The study trip shortened our learning curve and prevented potential pitfalls.” SP is one of the first few utility companies in the world that has separated its communication network card from the meter. In other parts of the world, communication modules are integrated within the meters. Hence, if the communication part fails, the entire meter must be replaced. In Singapore, the decision was to adopt a “modular” structure for parts to be replaced separately if they are faulty. This will not only save cost, but also eliminate supply interruption and reduce inconvenience to the customers. CEO of SP Services Law Chin Ho (sixth from left) and Razali with the SP Services team that won the contract for Singapore’s first large-scale smart water meter programme for PUB in Apr 2021. Razali is thankful for all the growth opportunities at SP and is committed to continue rising to the challenges in the evolving energy industry. “I wake up every day looking forward to the next challenge at work. I am thankful for the wonderful team support. We are constantly innovating and finding solutions to problems. It gives me a huge sense of job satisfaction!” Volunteering trip with SP colleagues in Cambodia in 2015. In his free time, Razali enjoys travelling for nature walks, trekking, snorkelling, and exploring other types of land and sea activities. He also finds meaning in organising charity trips to children’s orphanages in Thailand, Cambodia and Indonesia and has even rallied his colleagues to join him in distributing essential items for these vulnerable communities. With borders reopening, Razali hopes to revive this initiative very soon! TAGS PUB SMART WATER METERINGPEOPLE OF SPSMART ELECTRICITY METERSAMISP SERVICES YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=smart-electricity-meters Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/shaping-the-evolution-of-electricity-meters-in-the-past-25-years SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Shaping the evolution of electricity meters in the past 25 years RELIABILITY Vice President of SP Services’ Metering Branch Razali Bin Mohd. “If my coral dies, you pay”, is a customer’s comment that 51-year-old Razali Bin Mohd recalls in an unforgettable experience during his earlier days as an engineer. His team was carrying out electricity meter replacement works then. In this unique situation, when the customer was informed that the power supply will be temporarily disrupted during the replacement, she requested for a mobile electrical generator to keep her coral tanks maintained at four degrees Celsius during the servicing period. Handling a multitude of customer requests, is part and parcel of stakeholder management in Razali’s job at SP Group (SP). Over his 25 years with SP, the Vice President of SP Services’ Metering Branch has seen the evolution of analogue electricity meters manually read by meter readers to smart meters that can now be monitored remotely. As of May 2022, Razali and his team have deployed over 650,000 smart electricity meters islandwide. In the next few years, all 1.4 million residential households in Singapore will be equipped with smart meters. “I cherish this experience the most as we took great lengths to incept this idea and eventually see it come to fruition. As this project had a nation-wide impact, I remembered we went to the Parliament to present our plans to the Mayors, and convinced the relevant agencies to support our deployment plan.” Razali now has another ambitious task ahead of him. Besides rolling out smart electricity meters nationwide, his team also won the contract for Singapore’s first large-scale smart water meter programme for PUB in Apr 2021. Over the next 15 years, they will be developing the metering system, enhancing the wireless communications network, deploying, operating and maintaining over 300,000 smart water meters. “We faced intense competition against strong contenders and various challenges during the tender process. Our strong teamwork and expertise in smart electricity meter deployment has enabled us to secure this strategic partnership. The late-night calls with counterparts from different parts of the world were all worth it!” Interestingly, his career options after graduating as an electrical engineering graduate from Nanyang Technological University were between a cadet pilot at a leading airline and an engineer at SP. He received SP’s letter of offer on the day of his final round of interview for the cadet pilot position. “I just went with my gut feel and I am convinced now looking back, it was meant to be.” he recalled fondly.   Razali with his colleagues from the metering team at the old St James District Office in 2011. Back in the late 90s, Razali’s key responsibilities included working with contractors to install and maintain meters for residential and commercial customers, procure new meters, handle project tenders and manage customer feedback.  The implementation of smart electricity meters in Singapore has been the highlight of his career. Razali with colleagues from SP Services and SP Digital on an overseas trip to Itron’s office in San Francisco, to adopt best practices from the implementation of the US’ smart meter programme. Before the opening of Singapore’s electricity retail market in 2014, Razali and his team travelled to San Francisco and Melbourne to learn how these cities deployed smart meters successfully. “The study trip shortened our learning curve and prevented potential pitfalls.” SP is one of the first few utility companies in the world that has separated its communication network card from the meter. In other parts of the world, communication modules are integrated within the meters. Hence, if the communication part fails, the entire meter must be replaced. In Singapore, the decision was to adopt a “modular” structure for parts to be replaced separately if they are faulty. This will not only save cost, but also eliminate supply interruption and reduce inconvenience to the customers. CEO of SP Services Law Chin Ho (sixth from left) and Razali with the SP Services team that won the contract for Singapore’s first large-scale smart water meter programme for PUB in Apr 2021. Razali is thankful for all the growth opportunities at SP and is committed to continue rising to the challenges in the evolving energy industry. “I wake up every day looking forward to the next challenge at work. I am thankful for the wonderful team support. We are constantly innovating and finding solutions to problems. It gives me a huge sense of job satisfaction!” Volunteering trip with SP colleagues in Cambodia in 2015. In his free time, Razali enjoys travelling for nature walks, trekking, snorkelling, and exploring other types of land and sea activities. He also finds meaning in organising charity trips to children’s orphanages in Thailand, Cambodia and Indonesia and has even rallied his colleagues to join him in distributing essential items for these vulnerable communities. With borders reopening, Razali hopes to revive this initiative very soon! TAGS PUB SMART WATER METERINGPEOPLE OF SPSMART ELECTRICITY METERSAMISP SERVICES YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=smart-electricity-meters Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/shaping-the-evolution-of-electricity-meters-in-the-past-25-years SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Shaping the evolution of electricity meters in the past 25 years RELIABILITY Vice President of SP Services’ Metering Branch Razali Bin Mohd. “If my coral dies, you pay”, is a customer’s comment that 51-year-old Razali Bin Mohd recalls in an unforgettable experience during his earlier days as an engineer. His team was carrying out electricity meter replacement works then. In this unique situation, when the customer was informed that the power supply will be temporarily disrupted during the replacement, she requested for a mobile electrical generator to keep her coral tanks maintained at four degrees Celsius during the servicing period. Handling a multitude of customer requests, is part and parcel of stakeholder management in Razali’s job at SP Group (SP). Over his 25 years with SP, the Vice President of SP Services’ Metering Branch has seen the evolution of analogue electricity meters manually read by meter readers to smart meters that can now be monitored remotely. As of May 2022, Razali and his team have deployed over 650,000 smart electricity meters islandwide. In the next few years, all 1.4 million residential households in Singapore will be equipped with smart meters. “I cherish this experience the most as we took great lengths to incept this idea and eventually see it come to fruition. As this project had a nation-wide impact, I remembered we went to the Parliament to present our plans to the Mayors, and convinced the relevant agencies to support our deployment plan.” Razali now has another ambitious task ahead of him. Besides rolling out smart electricity meters nationwide, his team also won the contract for Singapore’s first large-scale smart water meter programme for PUB in Apr 2021. Over the next 15 years, they will be developing the metering system, enhancing the wireless communications network, deploying, operating and maintaining over 300,000 smart water meters. “We faced intense competition against strong contenders and various challenges during the tender process. Our strong teamwork and expertise in smart electricity meter deployment has enabled us to secure this strategic partnership. The late-night calls with counterparts from different parts of the world were all worth it!” Interestingly, his career options after graduating as an electrical engineering graduate from Nanyang Technological University were between a cadet pilot at a leading airline and an engineer at SP. He received SP’s letter of offer on the day of his final round of interview for the cadet pilot position. “I just went with my gut feel and I am convinced now looking back, it was meant to be.” he recalled fondly.   Razali with his colleagues from the metering team at the old St James District Office in 2011. Back in the late 90s, Razali’s key responsibilities included working with contractors to install and maintain meters for residential and commercial customers, procure new meters, handle project tenders and manage customer feedback.  The implementation of smart electricity meters in Singapore has been the highlight of his career. Razali with colleagues from SP Services and SP Digital on an overseas trip to Itron’s office in San Francisco, to adopt best practices from the implementation of the US’ smart meter programme. Before the opening of Singapore’s electricity retail market in 2014, Razali and his team travelled to San Francisco and Melbourne to learn how these cities deployed smart meters successfully. “The study trip shortened our learning curve and prevented potential pitfalls.” SP is one of the first few utility companies in the world that has separated its communication network card from the meter. In other parts of the world, communication modules are integrated within the meters. Hence, if the communication part fails, the entire meter must be replaced. In Singapore, the decision was to adopt a “modular” structure for parts to be replaced separately if they are faulty. This will not only save cost, but also eliminate supply interruption and reduce inconvenience to the customers. CEO of SP Services Law Chin Ho (sixth from left) and Razali with the SP Services team that won the contract for Singapore’s first large-scale smart water meter programme for PUB in Apr 2021. Razali is thankful for all the growth opportunities at SP and is committed to continue rising to the challenges in the evolving energy industry. “I wake up every day looking forward to the next challenge at work. I am thankful for the wonderful team support. We are constantly innovating and finding solutions to problems. It gives me a huge sense of job satisfaction!” Volunteering trip with SP colleagues in Cambodia in 2015. In his free time, Razali enjoys travelling for nature walks, trekking, snorkelling, and exploring other types of land and sea activities. He also finds meaning in organising charity trips to children’s orphanages in Thailand, Cambodia and Indonesia and has even rallied his colleagues to join him in distributing essential items for these vulnerable communities. With borders reopening, Razali hopes to revive this initiative very soon! TAGS PUB SMART WATER METERINGPEOPLE OF SPSMART ELECTRICITY METERSAMISP SERVICES YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=smart-electricity-meters Search Searchhttps://www.spgroup.com.sg/search?tag=smart-electricity-meters Search Searchhttps://www.spgroup.com.sg/search?tag=smart-electricity-meters Search Searchhttps://www.spgroup.com.sg/search?tag=smart-electricity-meters Search Searchhttps://www.spgroup.com.sg/search?tag=smart-electricity-meters Search Searchhttps://www.spgroup.com.sg/search?tag=smart-electricity-meters Search Searchhttps://www.spgroup.com.sg/search?tag=smart-electricity-meters Search 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Cents/kWh MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 JULY TO 30 SEPTEMBER 2017 Singapore, 30 June 2017 – For the period from 1 July to 30 September 2017, electricity tariffs will decrease by an average of 3.2% or 0.67 cent per kWh compared to the previous quarter. The reduction is due to the lower cost of natural gas for electricity generation, which fell by 7.5% compared to the previous quarter. For households, the electricity tariff will decrease from 21.39 to 20.72 cents per kWh for 1 July to 30 September 2017. The average monthly electricity bill for families living in four-room HDB flats will decrease by $2.55 (see Appendix 3 for the average monthly electricity bill for different household types). Quarterly Household Electricity Tariff 22.00 21.39 21.00 20.35 20.20 20.72 20.00 19.00 19.50 19.27 19.13 18.00 17.68 17.00 16.00 Oct - Dec 15 Jan - Mar 16 Apr - Jun 16 Jul - Sep 16 Oct - Dec 16 Jan - Mar 17 Apr - Jun 17 Jul - Sep 17 SP Group reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs given in Appendix 1 have been approved by the EMA. Issued by: SP Group 2 Kallang Sector Singapore 349277 www.spgroup.com.sg Appendix 1 ELECTRICITY TARIFFS FROM 1 JULY 2017 Existing Tariff (without GST) New Tariff (without GST) New Tariff (with 7% GST) LOW TENSION SUPPLIES, DOMESTIC All units, ¢/kWh LOW TENSION SUPPLIES, NON-DOMESTIC All units, ¢/kWh HIGH TENSION SMALL (HTS) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month 21.39 20.72 22.17 21.39 20.72 22.17 8.36 8.36 8.95 12.54 12.54 13.42 kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) 18.68 17.94 19.20 Off-peak period (11.00pm to 7.00am) 11.30 10.84 11.60 Reactive power Charge ¢/chargeable kVARh HIGH TENSION LARGE (HTL) SUPPLIES Contracted Capacity Charge $/kW/month 0.59 0.59 0.63 8.36 8.36 8.95 Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh 12.54 12.54 13.42 Peak period (7.00am to 11.00pm) 18.46 17.72 18.96 Off-peak period (11.00pm to 7.00am) 11.29 10.83 11.59 Reactive power Charge ¢/chargeable kVARh EXTRA HIGH TENSION (EHT) SUPPLIES Contracted Capacity Charge $/kW/month 0.59 0.59 0.63 7.54 7.54 8.07 Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh 11.31 11.31 12.10 Peak period (7.00am to 11.00pm) 17.57 16.84 18.02 Off-peak period (11.00pm to 7.00am) 11.19 10.74 11.49 Reactive power Charge ¢/chargeable kVARh 0.48 0.48 0.51 Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: a) Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of power generation. b) Network costs (paid to SP PowerAssets): This fee is reviewed annually. c) Market Support Services Fee (paid to SP Services): This fee is reviewed annually. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q3 2017 TARIFF Market Admin & PSO Fee 0.05¢/kWh (<1%) MSS Fee 0.37¢/kWh (1.8%) Network Costs 5.30¢/kWh (25.6%) Energy Costs 15.00¢/kWh (72.4%) Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF WEF 1 JULY 2017) Types of Premises Average monthly consumption per Customer Average Monthly Bill New Average Monthly Bill Average Decrease in Monthly Bill kWh $(a) $(b) $(b-a) % HDB 1 Room 141.19 30.20 29.25 (0.95) (3.1) HDB 2 Room 199.55 42.68 41.35 (1.33) (3.1) HDB 3 Room 283.59 60.66 58.76 (1.90) (3.1) HDB 4 Room 380.25 81.34 78.79 (2.55) (3.1) HDB 5 Room 436.73 93.42 90.49 (2.93) (3.1) HDB Executive 537.11 114.89 111.29 (3.60) (3.1) Apartment 563.01 120.43 116.66 (3.77) (3.1) Terrace 926.44 198.17 191.96 (6.21) (3.1) Semi-Detached 1,215.60 260.02 251.87 (8.15) (3.1) Bungalow 2,484.15 531.36 514.72 (16.64) (3.1) Average 454.74 97.27 94.22 (3.05) (3.1)