Media Release SP Group Holds Its First Volunteers Festival, Launching Toolkit to Enlarge Its Volunteering Footprint Singapore, 4 October 2023 – Empowering employees to volunteer regularly and creating pathways for them to do so easily. SP Group (SP) has reaffirmed this commitment at its inaugural Volunteers Festival, held at the kick-off of its largest annual staff volunteer initiative. SP aims to encourage all its business units to participate in volunteer activities that the company organises throughout the year. SP has also launched Heart at Work: A Guide to Corporate Volunteering, to provide tips on ways for anyone to volunteer, matching interest and talents with various needs in the community. Drawing from the company’s decade-long experience in sustained and coordinated volunteerism, the guide aims to inspire more of its 3,700 employees to embark on their journey of creating meaningful impact and influence their colleagues, family and friends. The guide also serves as a toolkit for organisations looking to build their corporate volunteering culture. The festival at SP’s head office culminated in the flag-off of SP Power Packs – the company’s largest annual volunteer initiative. Staff volunteers, known as SP Heart Workers, deliver care packs of essential items to 10,000 lower-income households throughout the year. The initiative was scaled up five folds in 2022 to its current scope. SP has also extended the reach of the packs, from seniors to social service users across to age spectrum, such as children and youth. The items in the packs are customised according to the different age segments. Speaking at the festival, SP Group’s Chairman, Ms Leong Wai Leng, said, “SP Group is committed to ensuring that our contributions to the community are made in a sustained manner, and have a lasting impact. We have created pathways for staff to be involved by sharing their time and talent. No effort is too small. It could go a long way to brightening someone’s day, extending companionship or being a mentor or role model to the next generation.” By volunteering together, staff enjoy team bonding while alleviating the operational load of social service agencies. Besides Power Packs, activities include exercise sessions and outings for seniors, packing and distributing learning resources and conducting reading programmes for children, as well as sports activities and learning journeys for youth. These efforts complement SP’s philanthropic contributions to programmes for seniors, children and youth. Ms Leong, joined by SP’s Board members, Executive Leadership Team and union leaders, flagged off the Power Packs convoy. Leading the line-up were SP Heart Workers driving SP’s electric vehicles and others in their own vehicles. Electric vehicles now make up close to 40 per cent of SP’s vehicle fleet. The Festival featured SP Heart Workers sharing their experiences. SP’s partners AMKFSC, KidSTART Singapore, TOUCH Community Services, and Youth Guidance Outreach Services were also present with stories of how volunteers play a pivotal role in uplifting beneficiaries and improving their quality of life. To understand SP’s corporate giving and volunteer initiatives, please visit https://spgrp.sg/csr. Heart at Work: A Guide to Corporate Volunteering may be downloaded at https://spgrp.sg/heartatwork. - End - About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, as well as sustainable energy solutions in Singapore, China, Thailand and Vietnam. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective worldwide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast-charging stations and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or follow us on Facebook at spgrp.sg/Facebook, LinkedIn at spgrp.sg/Linkedin and Instagram at spgrp.sg/Instagram. 

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 Mar-26 Apr-26 May-26 Jun-26 HDB 1-Room 140 151 148 139 142 128 127 121 119 128 136 150 143 150 136 136 144 127 124 119 118 135 139 144 HDB 2-Room 183 198 192 183 186 166 168 161 156 169 181 195 190 195 177 177 188 164 165 158 158 181 185 192 HDB 3-Room 264 283 277 266 266 243 238 231 231 250 265 284 273 280 257 259 271 242 239 231 234 264 267 281 HDB 4-Room 360 385 381 363 365 338 327 320 309 341 363 390 381 388 358 355 377 334 330 322 325 365 369 388 HDB 5-Room 416 447 446 427 429 397 379 374 359 399 425 457 450 459 423 417 444 392 386 378 383 430 435 459 HDB Executive 515 546 548 520 523 481 462 458 445 495 522 562 554 562 520 513 546 478 472 462 474 525 528 557 Apartment 500 513 539 523 519 486 446 419 417 476 516 548 536 541 513 501 538 500 451 429 450 509 544 559 Terrace 838 847 885 851 851 785 747 744 714 775 823 881 848 866 817 818 836 785 734 735 722 788 830 870 Semi-Detached 1,128 1,126 1,168 1,137 1,141 1,056 1,000 974 960 1,031 1,080 1,173 1,123 1,121 1,072 1,056 1,107 1,016 951 940 939 1,007 1,073 1,132 Bungalow 2,220 2,121 2,347 2,192 2,190 2,012 2,004 1,872 1,904 2,016 2,154 2,244 2,175 2,168 2,190 2,074 2,202 2,040 1,950 1,863 1,918 2,054 2,212 2,279 Note: The figures exclude electricity consumption for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

News Release SP Group Stands By Singapore Against COVID-19 Singapore, 6 March 2020 - Backing Singapore's fight against the COVID-19 outbreak, SP Group (SP) today announced a series of initiatives to show solidarity with the nation, and to support its staff and the wider community. Taking the lead, SP's Board of Directors will reduce their director fees by five per cent. The senior management team, comprising Vice Presidents and above, will reduce their performance bonuses for this financial year by one to two months. This translates to eight to 15 per cent of annual base salaries, increasing in quantum with staff seniority. In recognition of the dedication of frontline officers and to encourage them during this period, SP will make a special one-time payment of S$1,500 to more than 400 of its frontline officers. At the same time, SP would like to support the less privileged. SP is calling on its employees to contribute to the SP Heartware Fund. The company will match dollar-for-dollar for all staff donations. Started in 2005, the SP Heartware Fund supports programmes for senior citizens from low-income families. To date, it has raised more than S$14 million and reached out to more than 25,000 beneficiaries. -Ends- About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.6 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG.

Media Release Asia-Pacific Utilities Improve In SP Group’s 2019 Smart Grid Index Singapore, 31 October 2019 – Utilities in Asia Pacific nations made significant improvements in the 2019 Smart Grid Index (SGI) rankings with an overall improvement by 10 percentage points from 2018. Improvements were most notable in areas of integration of Distributed Energy Resources (DER), security, and customer empowerment and satisfaction. The SGI is the world’s first industry framework that measures and benchmarks grid smartness across 75 utilities from 35 countries. Here are the key findings from the 2019 results: Asia-Pacific utilities have made significant improvements in DER integration, security and customer empowerment and satisfaction. This reflects the increasing importance of enhancing renewable energy penetration into the grid, cyber security defence and a greater focus on customer satisfaction. State Grid Beijing was the most improved utility in this year’s results, increasing its score by 29 percentage points – from 50 per cent in 2018 to 79 per cent in 2019. Ranked #9 on the SGI, it made significant improvements in the areas of data analytics, DER integration and security. Key contributions include its first large grid-connected energy storage system, use of predictive analytics for Asset Health Index, adoption of the National Cyber Security Protocol and providing real-time energy consumption monitoring to customers. North American utilities continue to lead in smart grid development. As a region, they improved by 8 percentage points in Data Analytics. This can be attributed to increasing smart meter coverage and wider data analytics application to their grid system. It makes planning, operating and maintaining the network more efficient, thereby providing better value to customers. Ranked #1 on the SGI is PG&E for the second year running. The American utility scored 93 per cent, improving by 7 percentage points from 2018. It continued to achieve best practices in Monitoring & Control, Data Analytics, DER Integration, Green Energy and Security, and improved its score on supply reliability. Globally, there is increasing focus on security, which on average increased by more than 13 percentage points. This comes on the back of greater emphasis on strengthening against cyber security threats to utilities SP Group, ranked 33, scoring 66 per cent this year, an improvement of 16 percentage points from its 2018 score, mainly in the areas of green energy, data analytics and customer empowerment and satisfaction. This was due to its efforts to install an island-wide highspeed electric vehicle charging network, provide half-hourly electricity usage with smart meters and achieving higher customer satisfaction scores. Mr. Sim Kwong Mian, Chairman of the SP Engineering Council said: “We are greatly encouraged that within a short two years, almost one-third of the utilities benchmarked improved by more than 10 percentage points. We see utilities advancing to counter the potential impact of climate change and security threats, while meeting customer demands and expectations.” A simple definition of a smart grid is an electricity network that integrates distributed energy resources and deploys technology to better serve customers. Distributed Energy Resources (DER) refer to energy technologies such as solar panels, energy storage systems, and electric cars and their charging points that can be connected to and respond to signals from the grid. The SGI’s seven key dimensions are: Monitoring and Control Data Analytics Supply Reliability Integration of Distributed Energy Resources (DER) Green Energy Security Customer Empowerment and Satisfaction   SP Group developed the SGI last year to advance its own grid development and encourage the sharing of best practices. The SGI benchmarking results identify best practices in smart grid development by utilities to enhance service offerings, save cost, and be more sustainable. More information about the smart grid index can be found at https://www.spgroup.com.sg/whatwe-do/smart-grid-index. -Ends- About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. More than 1.6 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG

PRE-TURN-ON INFORMATION FOR NEW BTO APARTMENT OWNERS Dear Customer Congratulations on being the proud owner of your new BTO apartment. As our valued customer, we have specially arranged for your electricity and water supply to be made available even before you move in. To start using your electricity and water supply, turn on the electricity circuit breakers and water control valve. Please refer to the simple steps detailed in this booklet. Your Electricity Supply STEP 1 Please note the following: Your electricity meter is located outside your apartment either on the wall or in a service cupboard. Your distribution board is situated inside your apartment: Residual Current Circuit Breaker Miniature Circuit Breakers Main Circuit Breaker Before switching on your distribution board, please check your electrical system as detailed in Step 2. 1 STEP 2 Although your electrical system has been tested earlier, please inspect all wirings and fittings once more. If you notice any damages or loose fittings, please inform your HDB Branch Office at once. Do not start using electricity supply before the defect(s) are corrected. Exposed Wire Missing Distribution Board Damaged Power Point 2 STEP 3 If everything is in order, switch on your electricity supply as follows: 1) Push the operating lever of the Main Circuit Breaker upwards to the ‘ON’ position. 2) Switch on the Residual Current Circuit Breaker. 3) Switch on the Miniature Circuit Breakers one at a time. 4) If any of the operating levers do not remain in the ‘ON’ position, inform your HDB Branch Office. 3 2 1 3 Your Water Supply STEP 1 Your water meter is located either just outside your apartment or in a service cupboard. STEP 2 Turn the level of your ball valves at your wash basins and toilet cisterns to the ‘OPEN’ position. OPEN If there is no water supply, please call PUB’s contact centre, PUB-one, at 1800-225-5782. 4 STEP 3 Check your pipes for leaks by shutting all the taps. If the counter of the meter is moving, or if you notice water dripping from your pipes, taps, or toilet cistern, shut the control valve at the meter position and inform your HDB Branch Office at once. Should your premises be left vacant for an extended period, please shut the control valve at the meter position. To monitor your water consumption, please read your meter regularly. 5 Opening A Utilities Account This pre-turn-on facility has been provided for your convenience. If you have opened your utilities account after collecting your keys, we will take the readings of your electricity and water meters for billing purposes. If you have not yet opened your utilities account, please submit your application online via our SP app or SP website at www.spgroup.com.sg. You must do so within 3 days after collecting your keys, failing which the pre-turn-on facility will be withdrawn. 6 24-Hours Service & Operation Centres Electricity 1800-778-8888 (Toll-Free) Water (PUB-One) 1800-225-5782 (Toll-Free) Gas 1800-752-1800 (Toll-Free) SP Group No. 2, Kallang Sector Singapore 349277 Tel: 6916 8888 Co Registration No: 199504470N

BUILDINGCAREERS / Employer branding key to firm’s success BY REICO WONG C OMPANIES are known to devote much attention and resources to building up their identity and reputation among their business partners and clients, but many often neglect the other side of the coin – branding themselves within the company. After all, employees can be said to be a corporation’s most important stakeholders, without whom it would not be possible to carry out the company’s business. And, given today’s tight labour market where there’s a fierce battle for talent, developing a strong internal brand, or employer brand, can go a long way in helping companies attract and retain top personnel, said human-resource experts. Specifically, companies that invest in positioning themselves as an employer keenly interested in the development and welfare of its employees, and carry out these promises, have seen success. SP Services is a case in point. Mr Melvin Wong, 28, an assistant manager at SP Services’ project-management office, said that he is motivated to stay on with the company after 2 1 /2 years because the management actively creates training and development opportunities for its staff, not just leaving it to chance. While he joined the company as an executive in the firm’s business-development arm, Mr Wong was given the opportunity to move to the regulatory-affairs department just eight months later. He spent 1 1 /2 years there learning about macro issues affecting the company, such as regulatory policies laid down by the Government, and managing corporate profits and losses. Then, just last month, he joined the company’s project-management team on rotation. “Supervisors will have regular sit-down sessions with staff, ask you what you see yourself doing in three to five years’ time, and groom you for it if it’s aligned with organisational goals,” said Mr Wong. “I’m deeply appreciative of this as not all companies have the appetite to let staff explore opportunities laterally. Most prefer to hire individuals with experience in a particular role.” He added that his company strongly encourages work-life balance, and is “very open” to staff coming in slightly later, if necessary, as long as they deliver on their work. “It’s a big relief that they are so flexible as I’m very busy preparing for my wedding in December,” said Mr Wong, who also manages to find time to pursue hobbies like ballroom dancing after work. Besides that, SP Services has in place a strong telecommuting scheme. Its field team starts its assignments from home, instead of having to report to the office first. Technicians and meter readers, for example, receive their assignments through personal digital assistants, saving at least two hours each day in travelling time. A range of employee-support programmes has also been rolled out, including financial assistance for renovation, and subsidies for children’s education, gym memberships and personal-development courses. Mrs Jeanne Cheng, managing director of SP Services, said these are all part of the company’s strategy to help staff feel happy, fulfilled and cared for. “A company’s identity, image and reputation are reflected not only through its products and services. It has to start from within and resonate first with its employees,” she said. “Employees who feel a sense of belonging, ownership and pride will make it their personal mission to be ambassadors of the organisation – not because it is their job, but because they truly feel they are part of the company and want to make a valuable contribution.” This ultimately translates into better customer service, increased customer satisfaction and confidence, and strengthens brand equity, Mrs Cheng added. Mr Josh Goh, assistant director of corporate services at human-resource firm The GMP Group, noted that company culture plays a critical role in establishing an attractive employer brand. “Having a strong corporate reputation does not equate to a strong employer brand,” he said. “Internal practices and policies should be reviewed regularly so that they are kept up-to-date with changing times.” Ms Shauna Li, principal consultant at BrandHub, pointed out that employer branding is not just the responsibility of the human-resource department. The human-resource team needs to have strong connection with the operations team and to have deep understanding of both operational requirements and employee needs. Managers also need to be roped in to ensure that employee-centric policies are carried out and that flexibility is given, she said. “Keeping in touch with company alumni is also very important in terms of word-of-mouth referrals about the company to future employees and potential clients,” said Ms Li. “Opportunities for current staff to interact with alumni is important so that they can learn more about the history of the firm and develop a stronger sense of belonging.” reicow@sph.com.sg Branding: 品 牌 推 广 工 作 pĭn pái tuī guăng gōng zuò Work-life balance: 工 作 与 生 活 的 平 衡 gōng zuò yǔ shēng huó de píng héng Sense of belonging: 归 属 感 guī shŭ găn Referrals: 介 绍 jiè shào THIS SPONSORED PAGE IS BROUGHT TO YOU BY THE GMP GROUP

今 起 至 下 周 一 基 本 应 急 包 发 给 全 国 家 庭 ▲ 从 即 日 起 至 5 月 12 日 , 邮 差 派 信 时 会 把 应 急 包 投 进 住 家 信 箱 里 。( 图 / 早 报 ) 提 醒 国 人 未 雨 绸 缪 , 全 国 120 万 户 将 获 基 本 应 急 包 。 从 今 天 起 , 全 国 120 万 户 家 庭 将 陆 续 收 到 一 个 基 本 应 急 包 , 里 头 有 三 片 N95 口 罩 、 图 文 并 茂 的 口 罩 佩 戴 指 南 和 紧 急 联 络 号 码 。 这 个 由 淡 马 锡 关 怀 基 金 会 、 新 加 坡 能 源 公 司 和 新 加 坡 邮 政 共 同 推 出 的 “ 未 雨 绸 缪 基 本 应 急 包 计 划 ”(‘Stay Prepared’Starter Kits Programme), 目 的 是 为 唤 醒 国 人 的 危 机 意 识 , 养 成 未 雨 绸 缪 的 习 惯 。 接 下 来 一 个 星 期 ( 即 日 起 至 12 日 ), 邮 差 会 在 派 信 时 把 应 急 包 投 进 住 家 信 箱 , 每 天 能 派 送 给 约 20 万 至 30 万 户 家 庭 。 除 了 普 通 住 户 外 ,144 家 福 利 机 构 也 将 收 到 共 计 1 万 7000 个 基 本 应 急 包 。 淡 马 锡 控 股 今 年 3 月 宣 布 拨 款 4000 万 元 成 立 紧 急 预 备 基 金 , 并 拨 出 400 万 元 资 助 基 本 应 急 包 ▲ 每 个 应 急 包 里 , 会 有 三 片 N95 口 罩 。( 图 / 早 报 ) 计 划 , 让 公 众 了 解 为 紧 急 情 况 做 好 准 备 的 必 要 性 。 选 择 以 口 罩 作 为 应 急 包 的 基 本 配 件 , 主 要 是 为 了 提 醒 新 加 坡 人 为 可 能 再 次 来 袭 的 烟 霾 做 好 准 , 避 免 口 罩 难 求 的 局 面 历 史 重 演 。 淡 马 锡 关 怀 基 金 会 主 席 马 格 纳 斯 说 , 每 户 家 庭 只 分 得 三 片 口 罩 , 正 是 希 望 以 “ 去 哪 里 添 置 更 多 口 罩 ” 为 第 一 步 , 促 使 公 众 思 考 如 何 逐 步 充 实 应 急 包 , 养 成 未 雨 绸 缪 的 思 维 习 惯 。 公 众 从 即 日 起 可 拨 打 热 线 电 话 1 8 0 0 7382000( 每 天 上 午 8 时 至 晚 上 8 时 ) 查 询 应 急 包 的 派 送 情 况 , 这 条 热 线 将 开 放 到 24 日 ( 星 期 六 )。

Media Release My Carbon Footprint: Go Green while Beating the Heat and Staying Home 16 June 2020 FACTSHEET Households’ Electricity Consumption During the Circuit-Breaker Period Singapore households’ electricity consumption typically increases from April through August. This is because the weather tends to be hotter in these months, and households use more electricity to power their fans or air-conditioners to stay cool. 2.    During the Circuit Breaker (CB) period, most Singaporeans have been staying, working, or studying from home. This, coupled with the hotter weather, has led to higher electricity usage as well. For example, we saw an average increase of 22% in daily household electricity consumption in May 2020, compared to February 2020. How Households Are Billed During the Circuit-Breaker Period 3.    Under normal circumstances, SP Group will send meter readers to visit households to record their electricity, water and gas consumption every alternate month. From 7 April to 1 June 2020, SP Group suspended physical meter reading services in line with the safe distancing measures to minimise the transmission of Covid-19. 4.    For households who do not have advanced electricity meters and also did not submit their own meter readings, their April and May consumption were estimated based on previous months’ consumption data. This would result in an underestimation of their bills for these months. When SP Group resumed its pre-CB physical meter reading routine from 2 June 2020, the accumulated underestimated amount of consumption will be adjusted in the June or July bill. Therefore, the June or July utility bills could be higher than the April and May bills. See below for the illustration. Illustration: For consumers whose electricity meters are read during odd months 5.    About 300,000 households have advanced electricity meters, and their electricity consumption is read remotely. They would be billed based on their actual consumption for April and May. Support to Households 6.  As part of the Budget 2020 Care and Support Package, eligible HDB households will receive double their regular GST Voucher U-Save this year, through a one-off GST Voucher U-Save Special Payment. Eligible households with five or more members will receive an additional GST Voucher – U-Save rebate. The next round of disbursement of the regular GST Voucher U-Save rebate and GST Voucher U-Save Special Payment will be in July 2020. The first disbursement of the additional GST Voucher U-Save rebate for eligible larger households with five or more members will be in October 2020. For more information, visit www.gstvoucher.gov.sg. 7.   As part of the recently announced Fortitude Budget, each household with at least one Singapore Citizen will receive a one-off $100 Solidarity Utilities Credit for doing their part in staying home during the CB period. This amount will be credited in the July or August utilities bill with SP Group and covers all property types. 8.   In support of the Government’s Resilience Budget 2020 measures to freeze all government fees and charges for one year, SP Group has deferred grid charges amounting to S$343 million and maintained its grid fee to customers. What Households Can Do to Be Billed According to Actual Consumption 9.   Households are encouraged to submit their own meter readings so as to be billed based on their actual consumption. 10.   They can submit their meter readings via the following channels: SP Utilities app - Download the app from spgrp.sg/mobileapp. Go to “Explore” and select “Submit Meter”. SP Utilities Portal - Log on to SP Utilities Portal at spgrp.sg/UPortal. Go to “Usage” and select “Submit Meter Readings”. WhatsApp - Take a photo of the meter (with the meter number and meter reading clearly shown) and send to 8482 8636. Email – Email the meter readings to customerreading@spgroup.com.sg. Automated Phone System – Call 1800 222 2333 to submit meter readings via the automated option.   11.   Households can refer to their SP bills for their meter submission period (refer to image below). They can submit their meter readings up to three days (by 5pm) from the scheduled meter reading date. For those who have downloaded the SP Utilities app, they can also set an alert for their meter reading submission period.

MEDIA RELEASE 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources. 2 The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: • Asset Twin 1 for the health management of grid assets (such as substations, transformers, cables); and • Network Twin 2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) 3 Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network. 4 In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations. 5 Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.” 6 Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.” 7 When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations. Annex: Factsheet on the Singapore Power Grid Digital Twin About Energy Market Authority -- End -- The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG. ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2 The digital twin of Singapore’s power grid will comprise two key models: a. Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory 3 . b. Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO) 4 , the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-stransition-to-electric-vehicles. 3 Key benefits of the Grid Digital Twin are: a. Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets. b. Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads. c. Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience. Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL OF NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE)

THE STRAITS TIMES Tengah residents to get dedicated car-sharing service from June next year Various electrified Toyota models will be made available to Tengah residents through a car-sharing pilot between Borneo Motors and SP Group. PHOTO: SCREENGRAB FROM GOOGLE MAPS Lee Nian Tjoe Senior Transport Correspondent PUBLISHED JUN 30, 2022, 5:40 PM SGT SINGAPORE - Residents in Tengah town will have access to various electrified Toyota models through a car-sharing pilot between Toyota distributor Borneo Motors and energy provider SP Group. The announcement was made at a signing ceremony for the memorandum of understanding between the two parties on Thursday (June 30). When launched in June next year, the cars can be booked through the SP smartphone app or the Kinto Share app operated by Borneo Motors. This will be the first time that users of SP Group's services can hire a car through its smartphone app. Ms Jasmine Wong, the chief executive of Inchcape Singapore and Greater China, which owns Borneo Motors, said: "With this initiative, we combine our expertise in electrified vehicles with SP Group's eco-charging solutions to embark on a significant step in steering the nation towards a more responsible and sustainable way of living." In addition, Borneo Motors and SP Group will set up an innovation and experience centre in the housing estate to help Tengah residents learn about sustainable mobility solutions. Borneo Motors launched Kinto Share last year for its on-demand car-sharing service with Lexus models. On its website, prices for daily rental start from $198. The collaboration with SP Group will see the vehicles being parked at dedicated carparks in the Tengah township. The exact details are still being worked out. This is the first time Kinto Share will serve a housing estate. Currently, users of the car-sharing service pick up the vehicles from the Lexus Boutique in Leng Kee Road. They can also pay for doorstep delivery and retrieval. SP Group and Borneo Motors are also conducting joint research in electrification, focusing on areas such as user behaviour and vehicle energy consumption, to further develop their future electric mobility programmes. The pilot, which runs for five years, will initially have eight Toyota models, seven of which are hybrids that do not require access to an EV charger. The eighth is the bZ4X, the Japanese car brand's first fully-electric vehicle, which will be officially launched in Singapore by then. A plug-in hybrid model is said to be in the pipeline. To encourage take-up, Tengah residents will be offered preferential rates for both the car rental and EV charging. Located in the western part of Singapore, Tengah consists of five districts with 42,000 residential units. Touted as a "smart-energy town", it features EV-ready carparks. Solar panels located on the top of residential blocks supply the needed electricity to power selected parking lots with EV chargers. MORE ON THIS TOPIC Govt proposes laws for EV charging, including requiring new buildings to install chargers Treating EV charging as essential service will drive consumer adoption: Experts Join ST's Telegram channel and get the latest breaking news delivered to you. � E-paper � Facebook � Instagram � Twitter � Podcasts � RSS Feed � Telegram � Youtube • SINGAPORE • ASIA • WORLD • OPINION • LIFE • TECH • SPORT • VIDEOS • PODCASTS • MULTIMEDIA • BUSINESS Terms & Conditions Data Protection Policy Need help? Reach us here. Advertise with us � Sign up for our daily newsletter Enter your e-mail Sign up More newsletters By registering, you agree to our T&C and Privacy Policy. MCI (P) 031/10/2021, MCI (P) 032/10/2021. Published by SPH Media Limited, Co. Regn. No. 202120748H. Copyright © 2021 SPH Media Limited. All rights reserved.

14 2018 年 10 月 26 日 星 期 五 新 加 坡 新 能 源 将 为 宏 达 同 电 动 德 士 设 1000 充 电 站 未 来 10 年 , 新 加 坡 能 源 集 团 将 设 立 1000 个 充 电 站 , 为 宏 达 同 新 加 坡 德 士 (HDT Singapore Taxi) 私 人 有 限 公 司 旗 下 的 800 辆 电 动 德 士 提 供 快 捷 的 充 电 网 络 。 新 能 源 集 团 和 宏 达 同 新 加 坡 德 士 昨 天 发 表 联 合 文 告 说 , 到 了 2022 年 , 宏 达 同 的 电 动 德 士 车 队 将 增 至 800 辆 ; 到 了 2020 年 , 新 能 源 集 团 则 将 发 展 本 地 规 模 最 大 的 电 动 车 充 电 网 络 , 到 时 全 岛 将 有 1000 个 充 电 站 。 除 了 将 从 新 能 源 的 快 速 充 电 网 络 中 获 益 , 宏 达 同 的 德 士 车 队 也 可 以 采 用 新 的 电 动 车 款 式 , 并 可 以 在 新 能 源 的 直 流 电 (direct current) 充 电 点 充 电 。 新 加 坡 能 源 集 团 总 裁 黄 锦 贤 说 :“ 随 着 宏 达 同 扩 大 电 动 德 士 的 车 队 , 我 们 非 常 乐 意 为 司 机 提 供 快 捷 又 方 便 的 充 电 服 务 ; 这 些 推 动 电 动 车 方 面 的 努 力 将 有 助 加 强 我 国 在 减 少 车 辆 碳 排 放 量 方 面 所 做 的 努 力 , 使 到 新 加 坡 更 清 洁 和 绿 化 。” 宏 达 同 总 裁 黄 椿 荃 说 :“ 新 能 源 集 团 的 充 电 网 络 将 能 为 我 们 的 司 机 在 计 划 路 程 时 , 带 来 很 多 方 便 和 灵 活 度 。” 他 表 示 , 由 于 全 岛 各 地 有 很 多 充 电 站 , 电 动 德 士 的 司 机 将 能 安 心 和 有 较 多 时 间 在 公 路 上 行 驶 , 载 送 搭 客 , 再 也 不 必 为 电 动 德 士 找 充 电 站 而 烦 恼 。 他 说 , 公 司 将 继 续 为 司 机 提 供 有 利 的 工 作 环 境 。 Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction.