Search [20190110] Tamil Murasu - Charging Points for Electric Vehicleshttps://www.spgroup.com.sg/dam/jcr:13083dd3-5d8f-4798-b008-aff32ef063a1 ������� ���� ����� ������ �������� ���� ��� ��� �� ����� ���� ���� ������� ������, ���� ��� ���� ����� ���� �� (���) ��� ���� ���� ����. �� ������ ��� ��� ������ ���� 38 ����� ������ �� ������������. �����, 43 ���� ����� �� ����� ������ 19. ���� 50 ���� ��� �� �� ����� ������. ��� ����� ������ ��������� ���� ������������ ����� �� ������� ���� ������ ����� ����. ���� ������ ��� ����� ���������� 1,000 ����� ������� ���� ���������� 38 ������ �������� �������� ������. ��� ������ ���� ����� ��� ����. ���� ����� ���� ���� �� �� ������� ������ ��� ����. ���� ����� ����� ��������� ���� �� ��� ��� �� ��� ������. ��� ����� ������ ����� ����� ����� �� ����� ��������� ��� ������� ����� ������� ����. ���� ����������� ���� ��� ����� ������ ���. ������ ���� ���� ����� ������ ��� ���� ����� ��� ��� ���� ����. ��� ���� ������ ������� �������� ��� ���� ����� �������� ���� ���. �� ����� ���� �� ����� 45 ��� 60 ������ ����� ����, �� ����� ������ ���� ��� 30 ������ ����� ���� �� ���� ��. ���� �� ������ 350 ���� ����� �� Source: Tamil Murasu © Singapore Press Holdings Limited. 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Schneider Electric Partners SP to Fully Electrify Service Vehicleshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Schneider-Electric-Partners-SP-To-Fully-Electrify-Service-Vehicles Media Release Schneider Electric Partners SP to Fully Electrify Service Vehicles Schneider Electric is the first corporate partner outside of the public transport sector to use SP Group’s nationwide EV charging network Singapore, 2 January 2020 – Schneider Electric (SE) and SP Group (SP) today announced a partnership to fully electrify SE’s service fleet in Singapore. The agreement enables SE’s service vehicles to access SP’s nationwide network of electric vehicle (EV) charging points. SP will fully support SE’s charging needs for at least the next two years. SE has a total service fleet size of 25. Its intent is to convert 10 of its vehicles into EVs by June 2020 and fully electrify its fleet by 2021. This decision was made possible with the partnership with SP. Damien Dhellemmes, Country President of Schneider Electric Singapore elaborates: “Going green is a deliberate decision. After greening our regional headquarters in Singapore, our next step is to electrify our fleet. This is only possible if we have an accessible and wide enough charging network so that our service vehicles can be green and still serve our customers efficiently. SP’s nationwide network gives us the impetus to make this decision.” SP had earlier signed partnerships with Grab and HDT Singapore Taxi (HDT) to support the charging needs of their EV fleets. SE is the first corporate partner outside of the public transport sector to be using SP’s nationwide EV charging network. This represents a growing trend of companies in Singapore electrifying their internal fleets to achieve environmental sustainability and cost savings. SP currently operates Singapore’s largest and fastest public EV charging network with more than 200 charging points across the island. It is targeting 1,000 EV charging points by end of 2020, of which 250 will be high-speed DC (direct current) chargers that can deliver a full charge in 30 minutes. Goh Chee Kiong, Head of Strategic Development, SP Group, said: “SP has built up deep capabilities in electric vehicle charging and usage over the years which we have harnessed for our nationwide public EV charging network. We are pleased to have Schneider Electric as our first corporate partner outside of the public transport sector and are confident this will provide a model for many other corporates to electrify their own fleet vehicles. SP’s pervasive EV charging network across Singapore will fully support their charging needs, providing drivers convenience and peace of mind.” About Schneider Electric At Schneider, we believe access to energy and digital is a basic human right. We empower all to make the most of their energy and resources, ensuring Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability. We combine world-leading energy technologies, real-time automation, software and services into integrated solutions for Homes, Buildings, Data Centers, Infrastructure and Industries. We are committed to unleash the infinite possibilities of an open, global, innovative community that is passionate about our Meaningful Purpose, Inclusive and Empowered values. About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.6 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services.  These networks are amongst the most reliable and cost-effective world-wide. SP Group also provides digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG. SP Group Partners Hyundai Motor Group to Accelerate Adoption of Electric Vehicles in Singaporehttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-Partners-Hyundai-Motor-Group-to-Accelerate-Adoption-of-Electric-Vehicles-in-Singapore News Release SP Group Partners Hyundai Motor Group to Accelerate Adoption of Electric Vehicles in Singapore First Battery-as-a-Service concept in Southeast Asia Singapore & Seoul, 12 November 2020 – SP Group (SP) and Hyundai Motor Group (Hyundai) today announced that they have signed a Business Cooperation Agreement (BCA) to accelerate the adoption of electric vehicles (EV) in Singapore. SP, which operates Singapore’s largest high-speed charging network, will partner with Hyundai to jointly develop a new business model for battery leasing, or Battery-as-a-Service (BaaS) – a first in Southeast Asia – where EV users lease the car battery instead of owning it. Stanley Huang, Group Chief Executive Officer, SP Group, said: “SP has the largest fast EV charging network in Singapore and we are progressively expanding it to establish a highly pervasive and reliable network in order to encourage EV adoption. Through this partnership with Hyundai, we are making low-carbon mobility solutions more accessible to vehicle owners. EVs are a key pillar in SP’s strategy to introduce more low-carbon, smart energy solutions to help achieve Singapore’s sustainability goals.” “For the success of innovation activities through the Hyundai Motor Group's Singapore Global Innovation Center (HMGICS), cooperation with competent local partners like SP Group is important,” said Hongbum Jung, Senior Vice President of Hyundai Motor Group. “We will strengthen cooperation with various local partners starting with this cooperation.” In October 2020, Hyundai announced the establishment of an open innovation base through a groundbreaking ceremony for the HMGICS. Hyundai will step up efforts to expand the supply of electric vehicles in Singapore in cooperation with SP, which is expanding its network of charging infrastructure. Meanwhile, Hyundai is working closely with local universities, startups, and research institutes to build an innovative ecosystem in Singapore, including Nanyang Technological University for industry-academic cooperation in smart city and future new business areas, and PSA Cargo Solutions for the establishment of automatic logistics services. -Ends- About SP Group SP Group is a leading utilities group in the Asia Pacific, enabling a low-carbon, smart energy future for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable energy solutions such as cooling and heating systems for business districts and residential townships, electric vehicle fast charging and green digital energy management tools for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG. About Hyundai Motor Group Hyundai Motor Group is a global corporation that has created a value chain based on automobiles, steel, and construction and includes logistics, finance, IT and service. With about 250,000 employees worldwide, the Group’s automobile brands include Hyundai Motor Co. and Kia Motors Corp and Genesis. Armed with creative thinking, cooperative communication and the will to take on all challenges, we are working to create a better future for all. More information about Hyundai Motor Group, please see: www.hyundaimotorgroup.com Disclaimer: Hyundai Motor Company believes the information contained herein to be accurate at the time of release. However, the company may upload new or updated information if required and assumes that it is not liable for the accuracy of any information interpreted and used by the reader. [20170627] The Business Times - Electric vehicles drive change in grid operators and oil firmshttps://www.spgroup.com.sg/dam/jcr:4b74afb6-528d-4b14-932a-95f0189f8214 ally on hydrogen, biofuels, solar and ment production will continue to depend on hydrocarbons, he added. wind. The division has since expanded “You cannot make steel with electricity, or fly a plane or send a big con- to more than 200 staff, and hopes to invest about US$1 billion a year by tainer ship across the ocean on electricity. There isn't the energy density 2020; group CEO Ben van Beurden has said the business is expected to available.” 4 | TOPSTORIES The solar panels, but also take it into the distribution system and sell it to industrial and residential customers. “I think we will want to become value chain players. Whether we will invest equally in all parts of the value chain, I think it's too early to say,” he The third is its global presence. “The interesting bit about the new energies business is there are no global players in it; the people in this business tend to be local or sometimes regional, but certainly nobody global,” said Mr Wetselaar. for oil and gas to continue to receive investments as these will be “absolutely needed” to keep the world running for a long time. Furthermore, Shell is good and profitable in this business, he said. A lot of investments will also be Electric vehicles drive change in grid operators and oil firms CLEAN ENERGY the end of the decade is also just a starting point, he added. “We intend to make this a big business for Shell that over time can stand on its own feet, just like the oil business does, the downstream business does and the gas business does.” Business Times | Tuesday, June 27, 2017 Plausible energy mix in a net-zero emissions world By Andrea Soh ing for the day when there are so He cited as example: “Maybe work UK, last year launched a trial from Half the of perspective energy supply of balance...If will come gies through unit, is electricity, currently conducting research to explore the possibility of de- sandrea@sph.com.sg many electric vehicles the stability of someone with a life support system with Nissan allowing drivers to sell you lower (the threshold), it enables @AndreaSohBT up from current one fifth the grid could be affected. at home cannot afford not to have electricity stored in their electric car market operations. If you put it too veloping differentiated technologies Singapore “Today there are 600,000 cars in that power as opposed to you being batteries back to the grid during peak high, you are impeding 2015 market operations,” said Mr Wong. “Our motivation It has no ambitions in manufactur- in batteries. Net-zero emissions world Shell aims Singapore. to If all of them ride become electric vehicles, and they all start char- In such a situation, someone will UK think-tank Green Alliance es- is that the consumer must win ing batteries, but is 8% interested in learn- able to branding, charge the car.” hours. WANT to make a quick buck with your electric vehicle? In five to ten ging in Jurong, at some level Jurong have to segment power needs according to their criticality, and make a call closely-located vehicles charging sim- security.” charge batteries”, he said. “Because at timates that it could take as few as six without compromising reliability and ing “how can we Nuclear best and in a fast way years, you might just be able to do won’t be able to handle it. The rest of global that, by selling electricity from clout the the system will be in destabilised,” clean said on the allocation energy of power supply, he ultaneously race during periods of high For oil major 28% Shell, the future of the end of the day our business is delivering energy to customers and that 15% car battery to grid operator SP Group SP Group CEO Wong Kim Yin in an interview with The Business Times. This is why SP Group will need the Oil The delivery is our main business”. said. power demand for there to be possible shortages. Network operators keeping a close tab on. the transport Coal sector is one 31% 30% that it is Bioenergy Solar when power supply in Singapore runs It wants to be leader in the business and establish itself And among hydrocarbons, natural low. there said. are “It also depends reportedly a bit on planning the market to Anglo-Dutch group said earlier this The 9% group is also placing some of Emphasising that the group is not ability gas is by to far intervene the cleanest. in the “Natural market, gas install design technology because not that all allows countries cars have across That charging full value station chain you pull of into renewables, against the alternative to adoption of energies year that it is introducing battery charging points at some petrol stations in “I think it’s likely that the world will its bets on hydrogen-fuelled vehicles. electric such has an as important by notifying role to car play owners in meeting electricity an app demand that they while are not we decar- able be deregulated charged only power when markets. the network So you 11% Coal to do that may also very well be run vehicles, Mr Wong said SP Group will through can have cope, to when understand, electric geography vehicles be-bcome geography, more prevalent. what the opportunities France’s Total is studying Gas the viabdrogen Oilfor powering light Bioenergy 12% Britain and the Netherlands. 21% end up using 7% both batteries Wind and hy- By by Royal Andrea Dutch SohShell, a name more familiar today for its petrol stations. as become far as possible a significant allow growth the market priority to to bonise charge, the and energy to offer production to buy electricity grow at a it, much and a higher very important price instead, role or to are.” 10% and sandrea@sph.com.sg 9% run beyond as it 2020. is, unless The a unit certain is part threshold of a bigger breached. story of how the energy system to play control in delivering the charging the energy stations. that can- believes The it business will have of to manufacturing When such a time comes, SP Group ility of such a move, while Italy’s Eni vehicles...We’re Gasnot betting on a @AndreaSohBT As electric vehicles grow in popularity, it is not only carmakers Singapore and has At to that change point from – which where Mr it is Wong today not Grid be electrified.” operators all across the world threshold solar panels that – strikes which Shell the right had previ- balmestic Nuclear and central European stations. at all of them,” said Mr Wetselaar. is Other establish a already has 5% such facilities at some do- single outcome – we want to be good ROYAL transport Dutch groups Shell that aims are to be affected. a leader reckoned to where it could needs come to be in future, five to said 10 are finding In the one that year they since have its to formation, rapidly ance ously between dabbled allowing – is market however operations area to that run, the so company as to maximise will not value enter. ber Maarten WindWetselaar Solar Other told BT in a re- becomes AND STORAGE more prevalent will depend one FOSSIL Shell 0.5% executive 0.5% committee 3% mem- WITH Ultimately, CARBON CAPTURE whichever technology in Among clean energy those who and sees find an themselves opportunity having using to adapt its global their presence businesses and are estervene, As the possibly world’s by population not allowing contin- elec- cope It with has, unexpected firstly, been surges working de- to for the “Whether consumer, it comes against to the solar need panels to cent interview: “I could certainly see a on customers’ choice and regulators’ years Mr Wetselaar. – the group will then need to in- change the New their Energies businesses unit has in been order busy. to tablished electricity brand grid operators scale and up the oil companies. business quickly as and critical pand. Meanwhile, users can the access current the power energy vehicles technology proliferate. and the markets The National in the sec- grid. cing those is probably best in the become over major the course chargers of this century of cars.” whatever the customer wants, he ad- new tric ues vehicles to grow, to energy charge demand so that will more exmand deepen for its understanding electricity as of electric both the ensure or batteries reliability or other and security things, in produ- the business Note: For over a world time with where widespread we could prosperity, decision, the energy system and will Shell double will offer energies when. In Singapore, SP Group is prepar- supply. system also needs to be overhauled Grid, tor. “Before which operates we decide the where power to net- play, hands “We think of low-cost of the producing future stability companies and countries. The group, through its New Enerded. Source: Shell The second largest-publicly to reduce its carbon footprint. which part of the business and which traded oil company the world also “So the real challenge is to grow geographies, you need to deepen “So we're more system integrators “With the presence we have across needed on the new energies front, Source: plans on establishing The Business itself across Times the © the Singapore energy supply Press and at Holdings the same Limited. your understanding,” Permission said Mr required Wetselaar. transform Most law firms likely to renew leases and take capacity in the transmission where for reproduction. we would invest in a wind farm full SP value Group chain of renewables poised and alternative energies as it has done for cleaner...In order to get there, our It has also won a bid to build an off- system. And then delivering the all major economies, with the relation- size of the new energies business is time to reorganise it to become a lot the world in so many countries and in but “I’m not yet convinced that the energy to customers, and building a ships we have with governments, best measured by the capital emcore hypothesis is that we will need shore windfarm in Netherlands, and di- [20190110] Berita Harian - SP Group Launches 38 Charging Points for Electric Vehicleshttps://www.spgroup.com.sg/dam/jcr:f278505f-b7f6-4258-8ebc-776e2a445a3c Berita Harian | Khamis, 10 Januari 2019 Berita SP Group lancar 38 tempat pengecas kenderaan elektrik MENGECAS KENDERAAN ELEKTRIK: Syarikat pembekal tenaga SP Group telah melancarkan kumpulan pertama tempat mengecas kenderaan elektrik. – Foto SPH SYARIKAT pembekal tenaga SP Group telah melancarkan kumpulan pertama tempat mengecas kenderaan elektrik. Langkah itu bertepatan dengan langkah syarikat pengangkutan sewa swasta, Grab, memanfaatkan kemudahan tersebut untuk mengecas kereta-kereta elektriknya. Kesemua 38 tempat pengecasan – 19 alat pengecas yang mempunyai arus berubah arah (AC) sebanyak 43 kilowatt dan 19 alat pengecas 50 kilowatt langsung (DC) – merupakan pengecas berkelajuan tinggi yang mampu menambah kuasa pada kereta elektrik bersaiz sederhana dalam masa sejam, berbanding enam hingga lapan jam menggunakan pengecas dalam rumah. Dalam kenyataannya, SP berkata tempat pengecasan itu terletak di lapan lokasi serata Singapura, berhampiran dengan pusat makanan, agar pemandu boleh berehat ketika kereta mereka sedang dicas. Tempat pengecasan tersebut adalah yang pertama daripada 1,000 tempat pengecasan yang SP ingin lancarkan menjelang 2020. Pengguna boleh mencari dan mengakses tempat mengecas yang disediakan melalui aplikasi SP. Ia boleh dimuat turun di iTunes App Store dan Google Play. Aplikasi tersebut turut mempunyai fungsi yang memaklumkan pengguna apabila pengecasan selesai. Ia juga membolehkan pengguna membuat pembayaran menerusi kad DBS dan POSB. Kad dari semua bank utama akan disertakan tidak lama lagi, kata SP. Sistem AC dapat mengecas kereta bersaiz sederhana dalam masa 45 hingga 60 minit, manakala pengecas DC dapat melakukannya dalam masa sekitar setengah jam. SP berkata ia merancang mahu memperkenalkan pengecas berkuasa 350 kilowatt “dalam beberapa tahun mendatang”. Pengecas tersebut dapat mengecas kereta berprestasi tinggi dalam kira-kira 15 minit. Ketika ini, pengguna perlu membayar 41.4 sen bagi setiap kilowatt jika mereka menggunakan pengecas AC dan 47.3 sen setiap kilowatt bagi pengecas DC. Mengikut kadar ini, SP berkata pemandu kereta elektrik boleh menjimat sekurang-kurangnya 50 peratus berbanding mereka yang memandu model setanding yang menggunakan petrol. Namun, akhbar The Straits Times difahamkan bahawa Grab akan memberi diskaun kepada para pemandu elektriknya. Syarikat tersebut dijangka menerima 20 kereta Hyundai Kona Electric bulan ini. Kereta ini – yang boleh memandu sejauh 400 kilometer jika dicas sehingga penuh – adalah sebahagian daripada 200 kereta yang telah dipesan Grab. Ogos lalu, syarikat pengangkutan itu telah membuat pengumuman bahawa ia bakal memperkenalkan kereta tersebut sebagai sebahagian daripada perkongsian dengan SP Group. Ketua Pegawai Eksekutif (CEO) Kumpulan SP, Encik Wong Kim Yin, berkata rangkaian pengecasan SP akan “menggalak penggunaan mobiliti hijau yang lebih meluas di Singapura, dan membolehkan pemandu untuk berjimat”. Source: Berita Harian © Singapore Press Holdings Limited. Permission required for reproduction. [20200102] Joint Media Release - Schneider Electric Partners SP To Fully Electrify Service Vehicleshttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/d043785c-3726-4511-abcd-740361a5a138/%5B20200102%5D+Joint+Media+Release+-+Schneider+Electric+Partners+SP+To+Fully+Electrify+Service+Vehicles.pdf?MOD=AJPERES&CVID= SCHNEIDER ELECTRIC PARTNERS SP GROUP TO FULLY ELECTRIFY SERVICE VEHICLES IN SINGAPORE Schneider Electric is the first corporate partner outside of the public transport sector to use SP Group’s nationwide EV charging network Singapore, 2 January 2020 – Schneider Electric (SE) and SP Group (SP) today announced a partnership to fully electrify SE’s service fleet in Singapore. The agreement enables SE’s service vehicles to access SP’s nationwide network of electric vehicle (EV) charging points. SP will fully support SE’s charging needs for at least the next two years. SE has a total service fleet size of 25. Its intent is to convert 10 of its vehicles into EVs by June 2020 and fully electrify its fleet by 2021. This decision was made possible with the partnership with SP. Damien Dhellemmes, Country President of Schneider Electric Singapore elaborates: “Going green is a deliberate decision. After greening our regional headquarters in Singapore, our next step is to electrify our fleet. This is only possible if we have an accessible and wide enough charging network so that our service vehicles can be green and still serve our customers efficiently. SP’s nationwide network gives us the impetus to make this decision.” SP had earlier signed partnerships with Grab and HDT Singapore Taxi (HDT) to support the charging needs of their EV fleets. SE is the first corporate partner outside of the public transport sector to be using SP’s nationwide EV charging network. This represents a growing trend of companies in Singapore electrifying their internal fleets to achieve environmental sustainability and cost savings. SP currently operates Singapore’s largest and fastest public EV charging network with more than 200 charging points across the island. It is targeting 1,000 EV charging points by end of 2020, of which 250 will be high-speed DC (direct current) chargers that can deliver a full charge in 30 minutes. 1 Goh Chee Kiong, Head of Strategic Development, SP Group, said: “SP has built up deep capabilities in electric vehicle charging and usage over the years which we have harnessed for our nationwide public EV charging network. We are pleased to have Schneider Electric as our first corporate partner outside of the public transport sector and are confident this will provide a model for many other corporates to electrify their own fleet vehicles. SP’s pervasive EV charging network across Singapore will fully support their charging needs, providing drivers convenience and peace of mind.” - Ends - 2 About Schneider Electric At Schneider, we believe access to energy and digital is a basic human right. We empower all to make the most of their energy and resources, ensuring Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability. We combine world-leading energy technologies, real-time automation, software and services into integrated solutions for Homes, Buildings, Data Centers, Infrastructure and Industries. We are committed to unleash the infinite possibilities of an open, global, innovative community that is passionate about our Meaningful Purpose, Inclusive and Empowered values. About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.6 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also provides digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG. 3 [20180620] The Business Times - SP Group calls for tenders to build charging grid for electric vehicleshttps://www.spgroup.com.sg/dam/jcr:8b96067e-3926-464b-a17b-c407dfaa3cd2 SP Group calls for tenders to build charging grid for electric vehicles 30 charging points to be up in six months, and 500 by 2020. Charging small car to take as little as 30 minutes By Leow Ju-Len btnews@sph.com.sg Singapore DRIVE your electric vehicle (EV) to the mall and leave with a fully-charged battery in the time it takes to grab a leisurely coffee. This is one premise behind SP Group’s intention to build the largest public EV charging network in Singapore by the end of the year. On Tuesday, the nation’s power grid operator announced that it will install 30 charging points across the island within the next six months, under a larger plan to set up 500 points by 2020. These points will be installed in shopping malls, residential areas, business parks and industrial sites. All of them will be available to any EV driver. SP Group chief executive Wong Kim Yin said the move was a logical one for the utilities company to make. “As the national grid operator, we are in a natural position to look after this because our electricity network is already pervasive. Wherever you want to charge EVs, the nearest infrastructure would most likely be from us,” he said. SP Group has called for two tenders to build the network: one for the supply of charging hardware and the other, for their installation at the charging points. More than 100 of the new chargers The charging points (above) will be in public-friendly points. A car being charged (right). SP Group’s grid is expected to raise demand for EVs. BT PHOTOS: KEVIN LIM will be direct-current (DC) fast chargers that operate at 50 kilowatts (kW) – enough to fully charge a small EV in as little as 30 minutes. The rest will be alternating current (AC) chargers that operate at 22kW. These are slower than DC chargers, but still roughly three times faster than the home chargers that EV owners typically install. Mr Wong would not disclose the amount that SP Group will invest in the network. A source from Komoco Motors, which imports the Hyundai Ioniq Electric here, told The Business Times that a single fast DC charger can cost as much as S$65,000 with installation. In contrast, a slower AC charger retails for just over S$5,000 here. The exact locations of the first 30 charging points are being determined, but the grid operator is inviting the public to suggest sites. Pricing has also yet to be finalised, but Goh Chee Kiong, the head of strategic development for SP Group, said there would likely be a tiered pricing system between DC and AC charging. “The investment in DC charging is substantially higher, because we are dealing with higher power ratings,” he said. He added that charging an EV nevertheless costs less than half of what it would cost to run a comparable petrol vehicle over the same distance. Going electric can also halve carbon emissions and reduce noise pollution, he said. SP Group is developing a smartphone app that will help EV drivers locate available charging points and pay for their electricity. As a power distributor, SP Group is unlikely to sell the juice to EV drivers directly. Instead, it will probably collect a tariff for the energy while building owners where the charging points are installed will be paid for the power supplied to them. EV retailers reacted positively to the announcement. Kevin Teng, the managing director of Wearnes (Renault), said: “This is extremely promising for the EV scene in Singapore, and could be a catalyst for widespread adoption of the quiet, environmentally friendly technology here.” In May, the company launched the Renault Zoe, a compact electric hatchback, and the Kangoo ZE, an electric panel van aimed at fleet operators. A spokesman for BMW Asia, which imports the BMW i3 EV and six Plug-in Hybrid Electric Vehicle models, also welcomed the move. Preeti Gupta, the director of corporate affairs for BMW Asia, said: “We believe electro-mobility is the future for Singapore and SP Group’s bold contribution puts us a step closer to making this a reality.” SP Group’s Mr Goh said the company hoped that the network would stimulate demand for EVs in Singapore. “The common grouse by many prospective EV buyers in Singapore is always, ‘Where are the charging points?’ We have done our homework and we believe there is a certain threshold that we need to cross in terms of being pervasive and also having higher (charging) speed.” [20210323] Lianhe Zaobao - 4 Caltex stations to set up fast charging points for electric vehicleshttps://www.spgroup.com.sg/dam/jcr:63e7286d-e4bc-4962-88e9-3006e005786c 四 加 德 士 油 站 将 设 电 动 车 快 速 充 电 设 备 四 个 加 德 士 油 站 最 迟 将 在 今 年 第 二 季 , 安 装 电 动 车 快 速 充 电 设 备 , 车 子 能 在 30 分 钟 内 充 满 电 上 路 。 新 加 坡 能 源 集 团 与 经 营 加 德 士 油 站 品 牌 的 雪 佛 龙 (Chevron) 昨 天 发 布 联 合 文 告 , 宣 布 将 在 忠 邦 、 樟 宜 、 裕 泉 和 杜 尼 安 (Dunearn) 四 个 加 德 士 油 站 , 装 置 电 动 车 快 速 充 电 设 备 , 为 驾 驶 电 动 车 者 提 供 更 大 便 利 。 其 中 , 三 个 油 站 各 设 有 一 个 50 千 瓦 (kW) 的 快 速 直 流 电 (direct current) 充 电 器 , 让 电 动 车 30 分 钟 内 充 满 电 。 樟 宜 加 德 士 油 站 则 设 有 两 个 50 千 瓦 的 快 速 充 电 设 备 , 如 果 同 一 时 间 只 有 一 辆 车 使 用 , 就 可 以 让 这 辆 车 以 100 千 瓦 的 速 度 , 更 快 充 满 电 。 相 较 于 常 见 的 低 压 交 流 电 (alternating current) 充 电 器 需 要 几 小 时 充 电 , 直 流 电 充 电 快 许 多 。 新 能 源 和 加 德 士 油 站 将 观 察 使 用 者 的 充 电 习 惯 , 以 改 善 充 电 设 备 的 便 利 性 , 提 高 使 用 率 , 并 为 拓 展 更 多 充 电 点 做 准 备 。 本 地 目 前 有 26 个 加 德 士 油 站 。 车 主 在 为 电 动 车 充 电 时 必 须 采 用 新 能 源 的 手 机 应 用 , 这 个 应 用 可 让 驾 车 者 寻 找 最 靠 近 的 充 电 点 、 实 时 更 新 充 电 情 况 , 以 及 无 现 金 支 付 充 电 费 。 蚬 壳 (Shell) 自 2019 年 起 已 在 旗 下 油 站 设 置 电 动 车 充 电 站 。 据 蚬 壳 网 站 显 示 , 它 目 前 在 全 国 有 18 个 油 站 可 为 电 动 车 充 电 。 为 鼓 励 更 多 人 使 用 洁 净 能 源 驱 动 的 汽 车 , 政 府 上 个 月 公 布 2021 财 政 年 预 算 案 声 明 时 宣 布 一 系 列 措 施 , 包 括 到 了 2030 年 在 全 国 设 立 6 万 个 电 动 车 充 电 站 , 比 原 本 的 2 万 8000 个 目 标 多 超 过 一 倍 。 [20201112]+News+Release+-+SP+Group+partners+Hyundai+Motor+Group+to+accelerate+adoption+of+Electric+Vehicles+in+Singapore.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/75a29bd3-ad2c-4d71-a1d4-921b37d989ab/%5B20201112%5D+News+Release+-+SP+Group+partners+Hyundai+Motor+Group+to+accelerate+adoption+of+Electric+Vehicles+in+Singapore.pdf?MOD=AJPERES&CVID= SP Group partners Hyundai Motor Group to accelerate adoption of electric vehicles in Singapore First Battery-as-a-Service concept in Southeast Asia Singapore & Seoul, 12 November 2020 – SP Group (SP) and Hyundai Motor Group (Hyundai) today announced that they have signed a Business Cooperation Agreement (BCA) to accelerate the adoption of electric vehicles (EV) in Singapore. SP, which operates Singapore’s largest high-speed charging network, will partner with Hyundai to jointly develop a new business model for battery leasing, or Battery-as-a-Service (BaaS) – a first in Southeast Asia – where EV users lease the car battery instead of owning it. The collaboration includes a study on EV battery utilisation and improving the ownership experience for consumers, expansion of the EV charging infrastructure and development of new solutions for battery reuse and recycling to achieve carbon neutrality. SP and Hyundai aim to lower the initial cost of purchasing EVs, enhance the accessibility of charging points and build an ecosystem of innovative solutions that can encourage the adoption of EVs in Singapore. Stanley Huang, Group Chief Executive Officer, SP Group, said: “SP has the largest fast EV charging network in Singapore and we are progressively expanding it to establish a highly pervasive and reliable network in order to encourage EV adoption. Through this partnership with Hyundai, we are making low-carbon mobility solutions more accessible to vehicle owners. EVs are a key pillar in SP’s strategy to introduce more low-carbon, smart energy solutions to help achieve Singapore’s sustainability goals.” “For the success of innovation activities through the Hyundai Motor Group's Singapore Global Innovation Center (HMGICS), cooperation with competent local partners like SP Group is important,” said Hongbum Jung, Senior Vice President of Hyundai Motor Group. “We will strengthen cooperation with various local partners starting with this cooperation.” In October 2020, Hyundai announced the establishment of an open innovation base through a groundbreaking ceremony for the HMGICS. Hyundai will step up efforts to expand the supply of electric vehicles in Singapore in cooperation with SP, which is expanding its network of charging infrastructure. Meanwhile, Hyundai is working closely with local universities, startups, and research institutes to build an innovative ecosystem in Singapore, including Nanyang Technological University for industry-academic cooperation in smart city and future new business areas, and PSA Cargo Solutions for the establishment of automatic logistics services. - Ends – About SP Group SP Group is a leading utilities group in the Asia Pacific, enabling a low-carbon, smart energy future for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable energy solutions such as cooling and heating systems for business districts and residential townships, electric vehicle fast charging and green digital energy management tools for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG. About Hyundai Motor Group Hyundai Motor Group is a global corporation that has created a value chain based on automobiles, steel, and construction and includes logistics, finance, IT and service. With about 250,000 employees worldwide, the Group’s automobile brands include Hyundai Motor Co. and Kia Motors Corp and Genesis. Armed with creative thinking, cooperative communication and the will to take on all challenges, we are working to create a better future for all. More information about Hyundai Motor Group, please see: www.hyundaimotorgroup.com Disclaimer: Hyundai Motor Company believes the information contained herein to be accurate at the time of release. However, the company may upload new or updated information if required and assumes that it is not liable for the accuracy of any information interpreted and used by the reader. [20201113] Straits Times - Higher rebates, surcharges to cut vehicle emissions from next yearhttps://www.spgroup.com.sg/dam/jcr:cdb796c3-b029-4dbe-a0c0-8a023522f3c5 Higher rebates, surcharges to cut vehicle emissions from next year Clement Yong Rebates on the purchase of cleaner cars will be increased by $5,000 from Jan 1 next year to Dec 31, 2022, under the Vehicular Emissions Scheme (VES). Cleaner taxis will have their rebates increased by $7,500 in the same time period, under the programme aimed at nudging motorists towards more environmentally friendly models of private transport. In the carrot-and-stick model, surcharges for more pollutive vehicles will also be increased – by $5,000 for cars and $7,500 for taxis. This will kick in on July 1 next year instead of at the start of the year to allow time for the market to adjust, and will be in effect until Dec 31, 2022, the National Environment Agency (NEA) and Land Transport Authority (LTA) said in a joint statement yesterday. The increased rebates and surcharges mean buyers of cleaner cars will be awarded with rebates of up to $25,000, up from the previous $20,000, while buyers of the most pollutive cars will be penalised by $25,000, also up from $20,000. The VES was introduced in 2018 to reduce carbon emissions on Singapore’s roads. It categorises vehicles based on emissions across five pollutants, with each category’s rebate or surcharge calibrated accordingly. NEA and LTA said the scheme has been effective in encouraging the purchase of cleaner car models, with the number of new cars that qualify for the cleanest two bands increasing by 60 per cent between the third quarter of 2018 and the first quarter of this year. The number of those in the most pollutive two bands has fallen by around 20 per cent in the same time period. Singapore University of Social Sciences associate professor of economics Walter Theseira said the VES rebates and surcharges could push motorists towards the adoption of cleaner cars in two ways. As motor car dealers usually quote a price inclusive of all taxes and certificate of entitlement bidding, a portion of the discounts usually goes to car buyers, while another could go to the dealers. This means that in addition to consumers getting a discount, the VES changes could also encourage car dealers to import cleaner models. Cleaner cars include the Hyundai Kona Electric, Renault Zoe and Toyota Prius Plus, while more pollutive cars are those like the Mitsubishi Outlander 2.0 CVT, Mazda CX-5 2.5 AT and Porsche Cayenne E3. The enhanced VES is also a boon for aspiring electric car buyers, whose car models often fall under the cleanest bands. Together with the early adoption incentive scheme for electric vehicle buyers announced by LTA in February – which offers rebates capped at $20,000 per vehicle – the increased rebates under the VES will allow for savings of up to $45,000 for each new fully electric car. However, Associate Professor Transport Minister Ong Ye Kung beside a BlueSG electric vehicle (EV). He said the authorities are reviewing the plan to increase the number of EV-charging points to see if commercial parties could be roped in. PHOTO: ONG YE KUNG/FACEBOOK Theseira noted that there are additional factors to consider with regard to electric vehicles. “The number of electric vehicle models is still very limited compared with that of internal combustion engines. Electric vehicles also require the owner to have available charging. I think until these two are solved, the VES change will have minimal effect,” he said. Transport Minister Ong Ye Kung said yesterday that industry watchers believe that costs for motorists choosing between electric vehicles and internal combustion engine vehicles will equalise by around 2025, or earlier. Electric models are now still generally more expensive, and there were only 1,125 electric cars on the road as at January. SP, Hyundai to boost usage of electric vehicles SP Group and Hyundai Motor Group signed an agreement yesterday to accelerate the adoption of electric vehicles in Singapore. The Temasek investment fund-owned group and the South Korean automotive manufacturer will work together on various initiatives, including the expansion of Singapore’s electric vehicle-charging infrastructure to make owning an electric car more convenient for motorists. They will also jointly develop a new business model for battery leasing, which will allow electric vehicle users to lease the car battery instead of owning it. It will be the first such exploration in South-east Asia. “SP and Hyundai aim to lower the initial cost of purchasing electric vehicles, enhance the accessibility of charging points and build an ecosystem of innovative solutions that can encourage the adoption of electric vehicles in Singapore,” the two groups said in a press statement. Mr Ong referred to Singapore’s electric vehicle-charging infrastructure, which has been cited as a potential bottleneck by industry watchers who believe the lack of chargers could stop Singapore’s electric dreams in its tracks. Singapore currently has 1,800 charging points and is planning to increase this to 28,000 by 2030. Mr Ong repeated what he said in SP’s group chief executive officer Stanley Huang said electric vehicles constitute a key pillar in SP’s strategy to help Singapore achieve its sustainability goals. Singapore aims for the last internal combustion engine car to be sold in 2030 and wants to phase out internal combustion engine vehicles by 2040. Hyundai Motor Group’s senior vice-president Jung Hong-bum said the group will continue to strengthen its cooperation with various local partners, beginning with this partnership with SP group. It is currently working closely with local universities such as Nanyang Technological University, start-ups and research institutes to create smart city solutions and brainstorm new future business areas. There are currently about 1,800 charging points in Singapore. The aim is to have more than 28,000 by 2030. Clement Yong Parliament last month – that the authorities are reviewing this plan to see if it could be made more ambitious by roping in commercial parties. “What is clear is that EVs (electric vehicles) will become a reality, but we need to embrace and promote it,” he said. clementy@sph.com.sg SP Group's electric-vehicle chargers grow to 200 islandwidehttps://www.spgroup.com.sg/dam/jcr:bb5f1043-5592-4fb2-8d9b-f6bc2bbe48c7 SP Group’s electric-vehicle chargers grow to 200 islandwide Christopher Tan Senior Transport Correspondent SP Group has installed 200 electric-vehicle (EV) charging points across the island, four times the number it had as at June this year. Giving an update on its roll-out, the utility group said yesterday the 200 points include 52 direct current (DC) fast chargers. By next year, SP is targeting 1,000 charging points, of which 250 will be high-speed DC chargers. DC fast chargers are seen to be most convenient for users who need to charge their vehicles on the go. They can charge up a car in as little as 30 minutes, compared with six to eight hours for a normal charger. SP said some of its DC charging 52 Number of direct current (DC) fast chargers, out of the 200 charging points, installed across the island. 30 mins How long it takes for a DC fast charger to charge up a car, compared with six to eight hours for a normal charger. points are in the Central Business District, with Republic Plaza being the first commercial building in the CBD to host a fast charger. Other new charging locations include Orchard Road, Sentosa and Paya Lebar. EV drivers visiting Orchard Road can now charge their cars at Shaw Centre. Elsewhere, Resorts World Sentosa is hosting Sentosa’s first fast chargers, while a cluster of 20 charging points are at Paya Lebar Quarter. SP Group’s head of strategic development Goh Chee Kiong said: “Our aim is to drive green mobility in Singapore. By building the largest and fastest public EV charging network islandwide, we reduce range anxiety and shorten the time needed to charge the vehicles.” Mr Christopher Wehner, managing director of BMW Group Asia, said: “BMW still believes electrification is the future in Singapore, and it’s clear we aren’t the only ones. “I find it extremely heartening to see companies such as SP Group invest in the development of the charging infrastructure and in key areas of Singapore.” He described the race to mass adoption of electrified vehicles as a marathon, not a sprint, adding that it will be won only if companies work together to provide a complete ecosystem. “BMW Asia is doing its part by continually introducing the latest EVs and plug-in hybrids into the market,” added Mr Wehner. Currently, BMW has one electric model – the i3 – and a number of plug-in hybrids, which still have an internal combustion engine but can cover up to 50km on pure electric mode. Hyundai agent Komoco, which currently has two electric models, said: “We’re glad that electric car charging stations are now more readily available and conveniently located for the public.” christan@sph.com.sg Source: The Straits Times © Singapore Press Holdings Limited. Permission required for reproduction. [20180620] The Straits Times - SP Group to build 500 charging points for electric cars by 2020https://www.spgroup.com.sg/dam/jcr:9b6dd759-8cbe-4db7-bc1f-15b4e3108ef5 SP Group to build 500 charging points for electric cars by 2020 It says its network will be largest one fully accessible to public, with first 30 set up by year end Adrian Lim Transport Correspondent Energy utilities provider SP Group plans to build 500 charging points for electric vehicles islandwide by 2020. The points will be placed at housing estates, shopping malls, industrial sites and business parks, the firm announced yesterday. While others such as Greenlots, Red Dot Power and BlueSG are already in the market, SP Group said its network will be the largest one fully accessible to the public. More than 100 of the charging points will be of the direct current type with a 50 kilowatt power rating that can fully charge a vehicle in as little as 30 minutes. SP Group said there are fewer than five direct current charging points here now. Most points use alternating current, and a lower 7.4kw rating, which takes the car about seven times longer to be fully charged. An app will allow motorists to pay for charging electronically while also getting updates on the availability of charging points. Details on pricing will be disclosed closer to the end of the year, when SP Group sets up its first 30 charging points. These will be a mix of the alternating current and direct current types. There were 592 electric and plugin hybrid cars on the road here as at the end of last month, about 0.1 per cent of the total car population of 613,383. There are also 31 electricpowered goods and commercial vehicles. “There is a chicken-and-egg conundrum when it comes to electric vehicle adoption... Many prospective drivers are concerned about the lack of a pervasive charging network,” said Mr Goh Chee Kiong, head of strategic development at SP Group. He added that some have “range anxiety” – the fear that the electric vehicle will run out of battery in the middle of a journey. Owners tend to install their own GETTING MORE ON BOARD There is a chicken-and-egg conundrum when it comes to electric vehicle adoption... Many prospective drivers are concerned about the lack of a pervasive charging network. ’’ MR GOH CHEE KIONG, head of strategic development at SP Group. charging points if they live in landed properties or get their condominium management to have stations set up, said Mr Terence Siew, president of the Electric Vehicle Association of Singapore. There are 30 condos with charging points. There will be more public choices available down the road. Charging infrastructure specialist Greenlots operates 16 publicly accessible charging stations, with aims to lift that to 50 by the end of this year. Electricity retailer Red Dot Power announced a partnership in February with PlugIT, a Finnish charging technology specialist, to install at least 50 charging stations by the end of next year. BlueSG, which runs an electric vehicle-sharing programme, aims to build 2,000 charging points by 2020, and make 400 of them available to the public. While electric vehicles are generally more costly than a comparable combustion engine car, Mr Siew said this will change as battery prices drop over the next few years due to mass production and economies of scale. “Electric vehicles will be cost competitive with normal cars,” he added. Dr Sanjay Kuttan, programme director of Nanyang Technological University’s Energy Research Institute, said the SP Group’s initiative should help to spur the adoption of electric vehicles, but the charging points must be well distributed and accessible. While there will be a combined 1,000 public charging points by 2020 – which could support between 2,000 and 10,000 vehicles – there must also be “one common consolidated payment system, across all infrastructure” regardless of which firm owns the points, Dr Kuttan added. adrianl@sph.com.sg SP Group plans to place the charging points for electric vehicles in locations such as housing estates, shopping malls, industrial sites and business parks. ST PHOTO: KEVIN LIM SCAN TO WATCH How to charge an electric vehicle. http://str.sg/ ecar 1 2 3 4 5 ..... 56

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Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/making-air-conditioning-greener--helping-singaporean-s-reduce-carbon-footprint SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Making air-conditioning greener: Helping Singaporean's reduce carbon footprint SUSTAINABILITY Liu Yue is the deputy lead for the construction of the centralised cooling system in Tengah eco-town. Three years ago, Sustainable Energy Solutions (SES) Principal Engineer Liu Yue was tasked to design and build the first centralised cooling system (CCS) for Tengah eco-town. “We started from ground zero and had our fair share of roadblocks. With all the hard work we put in, it is very rewarding to see everything come to fruition. I am glad to be able to play a part in pioneering the most futuristic town in Singapore towards smart and sustainable living. I guess it's my way of leaving my mark – a green one,” says Mr Liu. Read more about how Liu Yue and the SES team have powered through challenges to deliver solutions that help residents and businesses in Singapore reduce their carbon footprint here: https://spgrp.sg/GreenCCS TAGS SUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=centralised-cooling-system Search Searchhttps://www.spgroup.com.sg/search?tag=centralised-cooling-system Search Searchhttps://www.spgroup.com.sg/search?tag=centralised-cooling-system Search Searchhttps://www.spgroup.com.sg/search?tag=centralised-cooling-system Search Searchhttps://www.spgroup.com.sg/search?tag=centralised-cooling-system Search Searchhttps://www.spgroup.com.sg/search?tag=centralised-cooling-system Search 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Searchhttps://www.spgroup.com.sg/search?tag=integrated-energy-solutions Search Searchhttps://www.spgroup.com.sg/search?tag=integrated-energy-solutions Search Searchhttps://www.spgroup.com.sg/search?tag=integrated-energy-solutions Search SP Group’s Integrated Energy Solutions to Power Rangsit University’s Green Energy Transformationhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-s-Integrated-Energy-Solutions-to-Power-Rangsit-University-s-Green-Energy-Transformation Media Release SP Group’s Integrated Energy Solutions to Power Rangsit University’s Green Energy Transformation Deployment of solar PV and energy storage system will enable the university to green up to 21 per cent of its total energy consumption by 2024. Further deployment of GETTM Control, a micro-climate building intelligence system, after the successful pilot at one building at the university campus achieved 40 per cent energy savings while improving occupant comfort by 14 per cent Singapore and Thailand, 15 November 2023 — Rangsit University (RSU) is set for green transformation at its main campus in Mueang Pathum Thani District, Greater Bangkok. SP Group (SP), a utilities group and sustainable energy solutions provider in Singapore and the Asia Pacific, is partnering RSU, a leading private university in Thailand, to transform this space into a smart, low-carbon campus. SP will deploy a comprehensive suite of integrated and sustainable energy solutions across the campus. These include solar photovoltaic (PV) deployment with a centralised energy management and storage system, and harnessing SP’s GETTM (Green Energy Tech) – a smart building intelligence system that maximises building energy efficiency and enhances occupant comfort. When completed in 2024, these solutions will enable the university to green up to 21 per cent of its total energy consumption and lower its carbon emissions by 1,400 tonnes annually. To further this green partnership, SP and RSU will conduct a feasibility study to implement more integrated sustainable energy solutions across the campus. These include a district cooling system to provide energy-efficient air-conditioning, increasing the scale of solar PV and energy storage systems deployment, and further expanding the integration of the GETTM suite of digital energy management tools that leverage smart insights to optimise energy efficiency, enhance occupant experience, and advance sustainability efforts. As part of the partnership, SP will install a 2-Megawatt Peak (MWp) of rooftop solar photovoltaic (PV) across nine buildings on the campus, and a floating solar PV system on one of the university’s ponds. To maximise the accessibility of solar energy across the campus, SP will also be installing an Energy Storage System (ESS) that enables on-demand supply of solar energy. The combined solar PV system is expected to generate 2,749 Megawatt-hour annually. When the system is completed, RSU’s Facility and Environmental Management Office (Building 13) will be 100 per cent powered by solar energy and will be the first building in a Thailand university campus to aim for net-zero status. SP will also expand its deployment of GETTM Control, a micro-climate building intelligence system that maximises energy-efficiency of the building’s air-conditioning, to two additional buildings – Building 12/1 and Building 11 – following a successful pilot deployment. Over a two-month period, the pilot helped to achieve 40 per cent energy savings for two levels on building 12/1 and Building 11 and improved occupant comfort by 14 per cent. The solution utilises Artificial Intelligence and Internet of Things to optimise and regulate air-conditioning, by taking into consideration factors like occupancy and ambient weather conditions to optimise air-flow to evenly cool areas. “Buildings like offices, factories, hospitals and university campuses have unique operational and energy demands. Our expertise in delivering customised, end-to-end integrated energy services will enable buildings to maximise the benefits of diverse energy resources, optimise efficiency and achieve significant environmental benefits including reduction of carbon emissions. We are very pleased to partner Rangsit University on its ambitious sustainability journey, and look forward to joining hands with more developments to drive the decarbonisation of Thailand’s urban built environment,” said Mr. Brandon Chia, Managing Director (Southeast Asia & Australia), Sustainable Energy Solutions, SP Group. “Climate change affects everyone, including educational institutions like us. There is an urgent need to enhance our buildings’ energy efficiency and develop sustainability goals to support Thailand’s targets of reducing the amount of greenhouse gas emissions,” said Associate Professor Dr. Thammasak Rujirayanyong, Assistant to the President for Building and Environment, Rangsit University. “We selected SP Group based on the efficacy of their track record, and they have impressed with their commitment and thoroughness. I hope that RSU’s successful implementation of SP’s integrated energy solutions will serve as an example for other education institutions to follow suit.” Rangsit University has set a target to become a smart, low carbon campus as part of its commitment to environmental stewardship and social responsibility, including carbon neutrality, sustainable infrastructure, and sustainable transportation. SP Group has been supporting the green energy transition of customers in Thailand since 2022. It has over 40MWp of solar projects in operation and under construction; and secured a pipeline of over 100MWp of other solar projects across Thailand. Key partners include Malee Group, Asia Composite Material, Compact International and SAICO, who have leveraged SP’s strong engineering expertise, regional experience, and operational excellence to embark on their green energy transition. SP recently announced its first district cooling project in Thailand, at Government Complex Centre Zone C, as part of its joint venture with Banpu NEXT. When completed in 2024, the district cooling system will operate a total cooling capacity of up to 14,000 Refrigeration Tons (RT) and enable the facility to save approximately 40 million baht (USD $1.12 million) per year on electricity costs, achieve 20 per cent in energy savings and reduce carbon emissions by up to 3,000 tonnes annually. ### About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, as well as sustainable energy solutions in Singapore, China, Thailand, and Vietnam. As Singapore’s national grid operator, about 1.6 million industrial, commercial, and residential customers benefit from its world-class transmission, distribution, and market support services. These networks are amongst the most reliable and cost-effective worldwide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast-charging stations and digital energy solutions for customers in Singapore and the region. For more information, please visit www.spgroup.com.sg or follow us on Facebook at spgrp.sg/Facebook, LinkedIn at spgrp.sg/LinkedIn and Instagram at spgrp.sg/Instagram. 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Read our Sustainability Review FY2019/2020 for more details. — 27 July 2020 TAGS SUSTAINABILITY REVIEWSUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group marks 20 years of Marina Bay district cooling network operations, with plans for expansion SP Group Strengthens EV Charging Network with Full Acquisition of ChargEco SP Group partners KBC to study and develop Vietnam's first district cooling system for industrial parks Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable and efficient energy supply to customers. We anchor our sustainability strategy on the United Nation’s Sustainable Development Goal (SDG) 7, which is to ensure access to reliable, sustainable and modern energy for all. To achieve this goal, we focus on strategic areas of network reliability, innovation and customer empowerment. We recognise the need to invest in innovative technologies and infrastructure. Beyond our own operations, we empower customers to make choices in their daily lives that contribute towards a greener energy future. Read our Sustainability Review FY2019/2020 for more details. — 27 July 2020 TAGS SUSTAINABILITY REVIEWSUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group marks 20 years of Marina Bay district cooling network operations, with plans for expansion SP Group Strengthens EV Charging Network with Full Acquisition of ChargEco SP Group partners KBC to study and develop Vietnam's first district cooling system for industrial parks Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search 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DirectorsExecutive Leadership TeamAwards & AffiliationsAnnual ReportsSustainability Sustainability Our Sustainability Commitment Sustainability is integral to our corporate purpose of empowering the future of energy through low-carbon, smart solutions. As Singapore’s national SP-Group-Sustainability-Review-FY2021-2022.pdfhttps://www.spgroup.com.sg/dam/spgroupvn/About-Us/SP-Group-Sustainability-Review-FY2021-2022.pdf Sustainability Review FY2021/2022 Table of Contents About this report 3 Materiality 4 About SP Group 5 Our sustainable energy ecosystem 6 Our impact 7 Sustainability strategy 8 Alignment with the global goals 9 Financing sustainable energy solutions 9 Sustainability governance 10 Board’s role 10 Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Coolinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Sustainable-Cooling-At-Tampines---Singapore-s-First-Town-Centre-To-Be-Retrofitted-With-District-Cooling News Release Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Cooling SP Group, supported by Temasek, Tampines Group Representation Constituency (GRC) and the Ministry of Sustainability and the Environment (MSE), will install and operate distributed sp-group-sustainability-report-fy2025-26https://www.spgroup.com.sg/dam/spgroup/pdf/about-us/our-sustainability-commitment/sp-group-sustainability-report-fy2025-26 FY 2025/2026 Sustainability Report About this report IFRS S1 20 | 21b | 22 | 24 | 59 | 64 Reporting Period and Scope This is SP Group’s (SP or the Group) seventh sustainability report outlining our sustainability performance and progress across our key business areas for the Financial Year (FY SP Group launches complete suite of carbon solutions capabilities, leveraging new partnership with Turnkeyhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-launches-complete-suite-of-carbon-solutions-capabilities--leveraging-new-partnership-with-Turnkey and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment SP’s [20230314]+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d5de33a-0a1c-4a73-a0ef-289aad97c804/%5B20230314%5D+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdf?MOD=AJPERES&CVID= group and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment UOB and SP Group partner to offset 100% or more of household electricity carbon emissions for UOB EVOL cardholdershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/UOB-and-SP-Group-partner-to-offset-100--or-more-of-household-electricity-carbon-emissions-for-UOB-EVOL-cardholders News Release UOB and SP Group partner to offset 100% or more of household electricity carbon emissions for UOB EVOL cardholders Cardholders can now achieve their sustainability goals seamlessly and conveniently when they charge their utilities bills to their card Singapore, 23 November 2022 – UOB 1 2 3 4 5 ..... 51 Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review Sustainability | SP Grouphttps://www.spgroup.com.sg/about-us/sustainability About SP GroupBoard of DirectorsExecutive Leadership TeamAwards & AffiliationsAnnual ReportsSustainability Sustainability Our Sustainability Commitment Sustainability is integral to our corporate purpose of empowering the future of energy through low-carbon, smart solutions. As Singapore’s national SP-Group-Sustainability-Review-FY2021-2022.pdfhttps://www.spgroup.com.sg/dam/spgroupvn/About-Us/SP-Group-Sustainability-Review-FY2021-2022.pdf Sustainability Review FY2021/2022 Table of Contents About this report 3 Materiality 4 About SP Group 5 Our sustainable energy ecosystem 6 Our impact 7 Sustainability strategy 8 Alignment with the global goals 9 Financing sustainable energy solutions 9 Sustainability governance 10 Board’s role 10 Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Coolinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Sustainable-Cooling-At-Tampines---Singapore-s-First-Town-Centre-To-Be-Retrofitted-With-District-Cooling News Release Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Cooling SP Group, supported by Temasek, Tampines Group Representation Constituency (GRC) and the Ministry of Sustainability and the Environment (MSE), will install and operate distributed sp-group-sustainability-report-fy2025-26https://www.spgroup.com.sg/dam/spgroup/pdf/about-us/our-sustainability-commitment/sp-group-sustainability-report-fy2025-26 FY 2025/2026 Sustainability Report About this report IFRS S1 20 | 21b | 22 | 24 | 59 | 64 Reporting Period and Scope This is SP Group’s (SP or the Group) seventh sustainability report outlining our sustainability performance and progress across our key business areas for the Financial Year (FY [20230314]+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d5de33a-0a1c-4a73-a0ef-289aad97c804/%5B20230314%5D+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdf?MOD=AJPERES&CVID= group and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment SP Group launches complete suite of carbon solutions capabilities, leveraging new partnership with Turnkeyhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-launches-complete-suite-of-carbon-solutions-capabilities--leveraging-new-partnership-with-Turnkey and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment SP’s Searchhttps://www.spgroup.com.sg/search?tag=tengah Searchhttps://www.spgroup.com.sg/search?tag=tengah Search Searchhttps://www.spgroup.com.sg/search?tag=tengah Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/enabling-green-mobility-in-tengah SP Energy HubAnnual 1 2 3 4 5 ..... 51 Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review Sustainability | SP Grouphttps://www.spgroup.com.sg/about-us/sustainability About SP GroupBoard of DirectorsExecutive Leadership TeamAwards & AffiliationsAnnual ReportsSustainability Sustainability Our Sustainability Commitment Sustainability is integral to our corporate purpose of empowering the future of energy through low-carbon, smart solutions. As Singapore’s national SP-Group-Sustainability-Review-FY2021-2022.pdfhttps://www.spgroup.com.sg/dam/spgroupvn/About-Us/SP-Group-Sustainability-Review-FY2021-2022.pdf Sustainability Review FY2021/2022 Table of Contents About this report 3 Materiality 4 About SP Group 5 Our sustainable energy ecosystem 6 Our impact 7 Sustainability strategy 8 Alignment with the global goals 9 Financing sustainable energy solutions 9 Sustainability governance 10 Board’s role 10 Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Coolinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Sustainable-Cooling-At-Tampines---Singapore-s-First-Town-Centre-To-Be-Retrofitted-With-District-Cooling News Release Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Cooling SP Group, supported by Temasek, Tampines Group Representation Constituency (GRC) and the Ministry of Sustainability and the Environment (MSE), will install and operate distributed sp-group-sustainability-report-fy2025-26https://www.spgroup.com.sg/dam/spgroup/pdf/about-us/our-sustainability-commitment/sp-group-sustainability-report-fy2025-26 FY 2025/2026 Sustainability Report About this report IFRS S1 20 | 21b | 22 | 24 | 59 | 64 Reporting Period and Scope This is SP Group’s (SP or the Group) seventh sustainability report outlining our sustainability performance and progress across our key business areas for the Financial Year (FY SP Group launches complete suite of carbon solutions capabilities, leveraging new partnership with Turnkeyhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-launches-complete-suite-of-carbon-solutions-capabilities--leveraging-new-partnership-with-Turnkey and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment SP’s [20230314]+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d5de33a-0a1c-4a73-a0ef-289aad97c804/%5B20230314%5D+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdf?MOD=AJPERES&CVID= group and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment UOB and SP Group partner to offset 100% or more of household electricity carbon emissions for UOB EVOL cardholdershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/UOB-and-SP-Group-partner-to-offset-100--or-more-of-household-electricity-carbon-emissions-for-UOB-EVOL-cardholders News Release UOB and SP Group partner to offset 100% or more of household electricity carbon emissions for UOB EVOL cardholders Cardholders can now achieve their sustainability goals seamlessly and conveniently when they charge their utilities bills to their card Singapore, 23 November 2022 – UOB 1 2 3 4 5 ..... 51 Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review Sustainability | SP Grouphttps://www.spgroup.com.sg/about-us/sustainability About SP GroupBoard of DirectorsExecutive Leadership TeamAwards & AffiliationsAnnual ReportsSustainability Sustainability Our Sustainability Commitment Sustainability is integral to our corporate purpose of empowering the future of energy through low-carbon, smart solutions. As Singapore’s national SP-Group-Sustainability-Review-FY2021-2022.pdfhttps://www.spgroup.com.sg/dam/spgroupvn/About-Us/SP-Group-Sustainability-Review-FY2021-2022.pdf Sustainability Review FY2021/2022 Table of Contents About this report 3 Materiality 4 About SP Group 5 Our sustainable energy ecosystem 6 Our impact 7 Sustainability strategy 8 Alignment with the global goals 9 Financing sustainable energy solutions 9 Sustainability governance 10 Board’s role 10 Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Coolinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Sustainable-Cooling-At-Tampines---Singapore-s-First-Town-Centre-To-Be-Retrofitted-With-District-Cooling News Release Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Cooling SP Group, supported by Temasek, Tampines Group Representation Constituency (GRC) and the Ministry of Sustainability and the Environment (MSE), will install and operate distributed sp-group-sustainability-report-fy2025-26https://www.spgroup.com.sg/dam/spgroup/pdf/about-us/our-sustainability-commitment/sp-group-sustainability-report-fy2025-26 FY 2025/2026 Sustainability Report About this report IFRS S1 20 | 21b | 22 | 24 | 59 | 64 Reporting Period and Scope This is SP Group’s (SP or the Group) seventh sustainability report outlining our sustainability performance and progress across our key business areas for the Financial Year (FY [20230314]+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d5de33a-0a1c-4a73-a0ef-289aad97c804/%5B20230314%5D+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdf?MOD=AJPERES&CVID= group and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment SP Group launches complete suite of carbon solutions capabilities, leveraging new partnership with Turnkeyhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-launches-complete-suite-of-carbon-solutions-capabilities--leveraging-new-partnership-with-Turnkey and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment SP’s Searchhttps://www.spgroup.com.sg/search?tag=tengah Searchhttps://www.spgroup.com.sg/search?tag=tengah Search Searchhttps://www.spgroup.com.sg/search?tag=tengah Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/enabling-green-mobility-in-tengah SP Energy HubAnnual 1 2 3 4 5 ..... 51 Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review Sustainability | SP Grouphttps://www.spgroup.com.sg/about-us/sustainability About SP GroupBoard of DirectorsExecutive Leadership TeamAwards & AffiliationsAnnual ReportsSustainability Sustainability Our Sustainability Commitment Sustainability is integral to our corporate purpose of empowering the future of energy through low-carbon, smart solutions. As Singapore’s national SP-Group-Sustainability-Review-FY2021-2022.pdfhttps://www.spgroup.com.sg/dam/spgroupvn/About-Us/SP-Group-Sustainability-Review-FY2021-2022.pdf Sustainability Review FY2021/2022 Table of Contents About this report 3 Materiality 4 About SP Group 5 Our sustainable energy ecosystem 6 Our impact 7 Sustainability strategy 8 Alignment with the global goals 9 Financing sustainable energy solutions 9 Sustainability governance 10 Board’s role 10 sp-group-sustainability-report-fy2025-26https://www.spgroup.com.sg/dam/spgroup/pdf/about-us/our-sustainability-commitment/sp-group-sustainability-report-fy2025-26 FY 2025/2026 Sustainability Report About this report IFRS S1 20 | 21b | 22 | 24 | 59 | 64 Reporting Period and Scope This is SP Group’s (SP or the Group) seventh sustainability report outlining our sustainability performance and progress across our key business areas for the Financial Year (FY Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Coolinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Sustainable-Cooling-At-Tampines---Singapore-s-First-Town-Centre-To-Be-Retrofitted-With-District-Cooling News Release Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Cooling SP Group, supported by Temasek, Tampines Group Representation Constituency (GRC) and the Ministry of Sustainability and the Environment (MSE), will install and operate distributed UOB and SP Group partner to offset 100% or more of household electricity carbon emissions for UOB EVOL cardholdershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/UOB-and-SP-Group-partner-to-offset-100--or-more-of-household-electricity-carbon-emissions-for-UOB-EVOL-cardholders News Release UOB and SP Group partner to offset 100% or more of household electricity carbon emissions for UOB EVOL cardholders Cardholders can now achieve their sustainability goals seamlessly and conveniently when they charge their utilities bills to their card Singapore, 23 November 2022 – UOB [20230314]+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d5de33a-0a1c-4a73-a0ef-289aad97c804/%5B20230314%5D+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdf?MOD=AJPERES&CVID= group and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment SP Group launches complete suite of carbon solutions capabilities, leveraging new partnership with Turnkeyhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-launches-complete-suite-of-carbon-solutions-capabilities--leveraging-new-partnership-with-Turnkey and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment SP’s 1 2 3 4 5 ..... 51 Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy Sustainability | SP Grouphttps://www.spgroup.com.sg/about-us/sustainability About SP GroupBoard of DirectorsExecutive Leadership TeamAwards & AffiliationsAnnual ReportsSustainability Sustainability Our Sustainability Commitment Sustainability is integral to our corporate purpose of empowering the future of energy through low-carbon, smart solutions. As Singapore’s national SP-Group-Sustainability-Review-FY2021-2022.pdfhttps://www.spgroup.com.sg/dam/spgroupvn/About-Us/SP-Group-Sustainability-Review-FY2021-2022.pdf Sustainability Review FY2021/2022 Table of Contents About this report 3 Materiality 4 About SP Group 5 Our sustainable energy ecosystem 6 Our impact 7 Sustainability strategy 8 Alignment with the global goals 9 Financing sustainable energy solutions 9 Sustainability governance 10 Board’s role 10 sp-group-sustainability-report-fy2025-26https://www.spgroup.com.sg/dam/spgroup/pdf/about-us/our-sustainability-commitment/sp-group-sustainability-report-fy2025-26 FY 2025/2026 Sustainability Report About this report IFRS S1 20 | 21b | 22 | 24 | 59 | 64 Reporting Period and Scope This is SP Group’s (SP or the Group) seventh sustainability report outlining our sustainability performance and progress across our key business areas for the Financial Year (FY Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Coolinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Sustainable-Cooling-At-Tampines---Singapore-s-First-Town-Centre-To-Be-Retrofitted-With-District-Cooling News Release Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Cooling SP Group, supported by Temasek, Tampines Group Representation Constituency (GRC) and the Ministry of Sustainability and the Environment (MSE), will install and operate distributed UOB and SP Group partner to offset 100% or more of household electricity carbon emissions for UOB EVOL cardholdershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/UOB-and-SP-Group-partner-to-offset-100--or-more-of-household-electricity-carbon-emissions-for-UOB-EVOL-cardholders News Release UOB and SP Group partner to offset 100% or more of household electricity carbon emissions for UOB EVOL cardholders Cardholders can now achieve their sustainability goals seamlessly and conveniently when they charge their utilities bills to their card Singapore, 23 November 2022 – UOB [20230314]+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d5de33a-0a1c-4a73-a0ef-289aad97c804/%5B20230314%5D+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdf?MOD=AJPERES&CVID= group and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment SP Group launches complete suite of carbon solutions capabilities, leveraging new partnership with Turnkeyhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-launches-complete-suite-of-carbon-solutions-capabilities--leveraging-new-partnership-with-Turnkey and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment SP’s 1 2 3 4 5 ..... 51 Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy Sustainability | SP Grouphttps://www.spgroup.com.sg/about-us/sustainability About SP GroupBoard of DirectorsExecutive Leadership TeamAwards & AffiliationsAnnual ReportsSustainability Sustainability Our Sustainability Commitment Sustainability is integral to our corporate purpose of empowering the future of energy through low-carbon, smart solutions. As Singapore’s national SP-Group-Sustainability-Review-FY2021-2022.pdfhttps://www.spgroup.com.sg/dam/spgroupvn/About-Us/SP-Group-Sustainability-Review-FY2021-2022.pdf Sustainability Review FY2021/2022 Table of Contents About this report 3 Materiality 4 About SP Group 5 Our sustainable energy ecosystem 6 Our impact 7 Sustainability strategy 8 Alignment with the global goals 9 Financing sustainable energy solutions 9 Sustainability governance 10 Board’s role 10 sp-group-sustainability-report-fy2025-26https://www.spgroup.com.sg/dam/spgroup/pdf/about-us/our-sustainability-commitment/sp-group-sustainability-report-fy2025-26 FY 2025/2026 Sustainability Report About this report IFRS S1 20 | 21b | 22 | 24 | 59 | 64 Reporting Period and Scope This is SP Group’s (SP or the Group) seventh sustainability report outlining our sustainability performance and progress across our key business areas for the Financial Year (FY Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Coolinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Sustainable-Cooling-At-Tampines---Singapore-s-First-Town-Centre-To-Be-Retrofitted-With-District-Cooling News Release Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Cooling SP Group, supported by Temasek, Tampines Group Representation Constituency (GRC) and the Ministry of Sustainability and the Environment (MSE), will install and operate distributed UOB and SP Group partner to offset 100% or more of household electricity carbon emissions for UOB EVOL cardholdershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/UOB-and-SP-Group-partner-to-offset-100--or-more-of-household-electricity-carbon-emissions-for-UOB-EVOL-cardholders News Release UOB and SP Group partner to offset 100% or more of household electricity carbon emissions for UOB EVOL cardholders Cardholders can now achieve their sustainability goals seamlessly and conveniently when they charge their utilities bills to their card Singapore, 23 November 2022 – UOB [20230314]+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d5de33a-0a1c-4a73-a0ef-289aad97c804/%5B20230314%5D+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdf?MOD=AJPERES&CVID= group and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment SP Group launches complete suite of carbon solutions capabilities, leveraging new partnership with Turnkeyhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-launches-complete-suite-of-carbon-solutions-capabilities--leveraging-new-partnership-with-Turnkey and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment SP’s 1 2 3 4 5 ..... 51 Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy Sustainability | SP Grouphttps://www.spgroup.com.sg/about-us/sustainability About SP GroupBoard of DirectorsExecutive Leadership TeamAwards & AffiliationsAnnual ReportsSustainability Sustainability Our Sustainability Commitment Sustainability is integral to our corporate purpose of empowering the future of energy through low-carbon, smart solutions. As Singapore’s national SP-Group-Sustainability-Review-FY2021-2022.pdfhttps://www.spgroup.com.sg/dam/spgroupvn/About-Us/SP-Group-Sustainability-Review-FY2021-2022.pdf Sustainability Review FY2021/2022 Table of Contents About this report 3 Materiality 4 About SP Group 5 Our sustainable energy ecosystem 6 Our impact 7 Sustainability strategy 8 Alignment with the global goals 9 Financing sustainable energy solutions 9 Sustainability governance 10 Board’s role 10 sp-group-sustainability-report-fy2025-26https://www.spgroup.com.sg/dam/spgroup/pdf/about-us/our-sustainability-commitment/sp-group-sustainability-report-fy2025-26 FY 2025/2026 Sustainability Report About this report IFRS S1 20 | 21b | 22 | 24 | 59 | 64 Reporting Period and Scope This is SP Group’s (SP or the Group) seventh sustainability report outlining our sustainability performance and progress across our key business areas for the Financial Year (FY Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Coolinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Sustainable-Cooling-At-Tampines---Singapore-s-First-Town-Centre-To-Be-Retrofitted-With-District-Cooling News Release Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Cooling SP Group, supported by Temasek, Tampines Group Representation Constituency (GRC) and the Ministry of Sustainability and the Environment (MSE), will install and operate distributed SP Group launches complete suite of carbon solutions capabilities, leveraging new partnership with Turnkeyhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-launches-complete-suite-of-carbon-solutions-capabilities--leveraging-new-partnership-with-Turnkey and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment SP’s [20230314]+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d5de33a-0a1c-4a73-a0ef-289aad97c804/%5B20230314%5D+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdf?MOD=AJPERES&CVID= group and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment UOB and SP Group partner to offset 100% or more of household electricity carbon emissions for UOB EVOL cardholdershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/UOB-and-SP-Group-partner-to-offset-100--or-more-of-household-electricity-carbon-emissions-for-UOB-EVOL-cardholders News Release UOB and SP Group partner to offset 100% or more of household electricity carbon emissions for UOB EVOL cardholders Cardholders can now achieve their sustainability goals seamlessly and conveniently when they charge their utilities bills to their card Singapore, 23 November 2022 – UOB 1 2 3 4 5 ..... 51 Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy Sustainability | SP Grouphttps://www.spgroup.com.sg/about-us/sustainability About SP GroupBoard of DirectorsExecutive Leadership TeamAwards & AffiliationsAnnual ReportsSustainability Sustainability Our Sustainability Commitment Sustainability is integral to our corporate purpose of empowering the future of energy through low-carbon, smart solutions. As Singapore’s national SP-Group-Sustainability-Review-FY2021-2022.pdfhttps://www.spgroup.com.sg/dam/spgroupvn/About-Us/SP-Group-Sustainability-Review-FY2021-2022.pdf Sustainability Review FY2021/2022 Table of Contents About this report 3 Materiality 4 About SP Group 5 Our sustainable energy ecosystem 6 Our impact 7 Sustainability strategy 8 Alignment with the global goals 9 Financing sustainable energy solutions 9 Sustainability governance 10 Board’s role 10 sp-group-sustainability-report-fy2025-26https://www.spgroup.com.sg/dam/spgroup/pdf/about-us/our-sustainability-commitment/sp-group-sustainability-report-fy2025-26 FY 2025/2026 Sustainability Report About this report IFRS S1 20 | 21b | 22 | 24 | 59 | 64 Reporting Period and Scope This is SP Group’s (SP or the Group) seventh sustainability report outlining our sustainability performance and progress across our key business areas for the Financial Year (FY Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Coolinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Sustainable-Cooling-At-Tampines---Singapore-s-First-Town-Centre-To-Be-Retrofitted-With-District-Cooling News Release Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Cooling SP Group, supported by Temasek, Tampines Group Representation Constituency (GRC) and the Ministry of Sustainability and the Environment (MSE), will install and operate distributed [20230314]+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d5de33a-0a1c-4a73-a0ef-289aad97c804/%5B20230314%5D+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdf?MOD=AJPERES&CVID= group and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment SP Group launches complete suite of carbon solutions capabilities, leveraging new partnership with Turnkeyhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-launches-complete-suite-of-carbon-solutions-capabilities--leveraging-new-partnership-with-Turnkey and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment SP’s UOB and SP Group partner to offset 100% or more of household electricity carbon emissions for UOB EVOL cardholdershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/UOB-and-SP-Group-partner-to-offset-100--or-more-of-household-electricity-carbon-emissions-for-UOB-EVOL-cardholders News Release UOB and SP Group partner to offset 100% or more of household electricity carbon emissions for UOB EVOL cardholders Cardholders can now achieve their sustainability goals seamlessly and conveniently when they charge their utilities bills to their card Singapore, 23 November 2022 – UOB 1 2 3 4 5 ..... 51 Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review Sustainability | SP Grouphttps://www.spgroup.com.sg/about-us/sustainability About SP GroupBoard of DirectorsExecutive Leadership TeamAwards & AffiliationsAnnual ReportsSustainability Sustainability Our Sustainability Commitment Sustainability is integral to our corporate purpose of empowering the future of energy through low-carbon, smart solutions. As Singapore’s national Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy SP-Group-Sustainability-Review-FY2021-2022.pdfhttps://www.spgroup.com.sg/dam/spgroupvn/About-Us/SP-Group-Sustainability-Review-FY2021-2022.pdf Sustainability Review FY2021/2022 Table of Contents About this report 3 Materiality 4 About SP Group 5 Our sustainable energy ecosystem 6 Our impact 7 Sustainability strategy 8 Alignment with the global goals 9 Financing sustainable energy solutions 9 Sustainability governance 10 Board’s role 10 sp-group-sustainability-report-fy2025-26https://www.spgroup.com.sg/dam/spgroup/pdf/about-us/our-sustainability-commitment/sp-group-sustainability-report-fy2025-26 FY 2025/2026 Sustainability Report About this report IFRS S1 20 | 21b | 22 | 24 | 59 | 64 Reporting Period and Scope This is SP Group’s (SP or the Group) seventh sustainability report outlining our sustainability performance and progress across our key business areas for the Financial Year (FY Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Coolinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Sustainable-Cooling-At-Tampines---Singapore-s-First-Town-Centre-To-Be-Retrofitted-With-District-Cooling News Release Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Cooling SP Group, supported by Temasek, Tampines Group Representation Constituency (GRC) and the Ministry of Sustainability and the Environment (MSE), will install and operate distributed UOB and SP Group partner to offset 100% or more of household electricity carbon emissions for UOB EVOL cardholdershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/UOB-and-SP-Group-partner-to-offset-100--or-more-of-household-electricity-carbon-emissions-for-UOB-EVOL-cardholders News Release UOB and SP Group partner to offset 100% or more of household electricity carbon emissions for UOB EVOL cardholders Cardholders can now achieve their sustainability goals seamlessly and conveniently when they charge their utilities bills to their card Singapore, 23 November 2022 – UOB SP Group launches complete suite of carbon solutions capabilities, leveraging new partnership with Turnkeyhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-launches-complete-suite-of-carbon-solutions-capabilities--leveraging-new-partnership-with-Turnkey and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment SP’s Searchhttps://www.spgroup.com.sg/search?tag=tengah Search Searchhttps://www.spgroup.com.sg/search?tag=tengah Search Searchhttps://www.spgroup.com.sg/search?tag=tengah Search Searchhttps://www.spgroup.com.sg/search?tag=tengah Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/enabling-green-mobility 1 2 3 4 5 ..... 51 Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review Sustainability | SP Grouphttps://www.spgroup.com.sg/about-us/sustainability About SP GroupBoard of DirectorsExecutive Leadership TeamAwards & AffiliationsAnnual ReportsSustainability Sustainability Our Sustainability Commitment Sustainability is integral to our corporate purpose of empowering the future of energy through low-carbon, smart solutions. As Singapore’s national Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual SP-Group-Sustainability-Review-FY2021-2022.pdfhttps://www.spgroup.com.sg/dam/spgroupvn/About-Us/SP-Group-Sustainability-Review-FY2021-2022.pdf Sustainability Review FY2021/2022 Table of Contents About this report 3 Materiality 4 About SP Group 5 Our sustainable energy ecosystem 6 Our impact 7 Sustainability strategy 8 Alignment with the global goals 9 Financing sustainable energy solutions 9 Sustainability governance 10 Board’s role 10 Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Coolinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Sustainable-Cooling-At-Tampines---Singapore-s-First-Town-Centre-To-Be-Retrofitted-With-District-Cooling News Release Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Cooling SP Group, supported by Temasek, Tampines Group Representation Constituency (GRC) and the Ministry of Sustainability and the Environment (MSE), will install and operate distributed sp-group-sustainability-report-fy2025-26https://www.spgroup.com.sg/dam/spgroup/pdf/about-us/our-sustainability-commitment/sp-group-sustainability-report-fy2025-26 FY 2025/2026 Sustainability Report About this report IFRS S1 20 | 21b | 22 | 24 | 59 | 64 Reporting Period and Scope This is SP Group’s (SP or the Group) seventh sustainability report outlining our sustainability performance and progress across our key business areas for the Financial Year (FY [20230314]+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d5de33a-0a1c-4a73-a0ef-289aad97c804/%5B20230314%5D+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdf?MOD=AJPERES&CVID= group and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment SP Group launches complete suite of carbon solutions capabilities, leveraging new partnership with Turnkeyhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-launches-complete-suite-of-carbon-solutions-capabilities--leveraging-new-partnership-with-Turnkey and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment SP’s UOB and SP Group partner to offset 100% or more of household electricity carbon emissions for UOB EVOL cardholdershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/UOB-and-SP-Group-partner-to-offset-100--or-more-of-household-electricity-carbon-emissions-for-UOB-EVOL-cardholders News Release UOB and SP Group partner to offset 100% or more of household electricity carbon emissions for UOB EVOL cardholders Cardholders can now achieve their sustainability goals seamlessly and conveniently when they charge their utilities bills to their card Singapore, 23 November 2022 – UOB 1 2 3 4 5 ..... 51 Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review Sustainability | SP Grouphttps://www.spgroup.com.sg/about-us/sustainability About SP GroupBoard of DirectorsExecutive Leadership TeamAwards & AffiliationsAnnual ReportsSustainability Sustainability Our Sustainability Commitment Sustainability is integral to our corporate purpose of empowering the future of energy through low-carbon, smart solutions. As Singapore’s national Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy SP-Group-Sustainability-Review-FY2021-2022.pdfhttps://www.spgroup.com.sg/dam/spgroupvn/About-Us/SP-Group-Sustainability-Review-FY2021-2022.pdf Sustainability Review FY2021/2022 Table of Contents About this report 3 Materiality 4 About SP Group 5 Our sustainable energy ecosystem 6 Our impact 7 Sustainability strategy 8 Alignment with the global goals 9 Financing sustainable energy solutions 9 Sustainability governance 10 Board’s role 10 sp-group-sustainability-report-fy2025-26https://www.spgroup.com.sg/dam/spgroup/pdf/about-us/our-sustainability-commitment/sp-group-sustainability-report-fy2025-26 FY 2025/2026 Sustainability Report About this report IFRS S1 20 | 21b | 22 | 24 | 59 | 64 Reporting Period and Scope This is SP Group’s (SP or the Group) seventh sustainability report outlining our sustainability performance and progress across our key business areas for the Financial Year (FY Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Coolinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Sustainable-Cooling-At-Tampines---Singapore-s-First-Town-Centre-To-Be-Retrofitted-With-District-Cooling News Release Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Cooling SP Group, supported by Temasek, Tampines Group Representation Constituency (GRC) and the Ministry of Sustainability and the Environment (MSE), will install and operate distributed UOB and SP Group partner to offset 100% or more of household electricity carbon emissions for UOB EVOL cardholdershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/UOB-and-SP-Group-partner-to-offset-100--or-more-of-household-electricity-carbon-emissions-for-UOB-EVOL-cardholders News Release UOB and SP Group partner to offset 100% or more of household electricity carbon emissions for UOB EVOL cardholders Cardholders can now achieve their sustainability goals seamlessly and conveniently when they charge their utilities bills to their card Singapore, 23 November 2022 – UOB SP Group launches complete suite of carbon solutions capabilities, leveraging new partnership with Turnkeyhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-launches-complete-suite-of-carbon-solutions-capabilities--leveraging-new-partnership-with-Turnkey and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment SP’s Searchhttps://www.spgroup.com.sg/search?tag=tengah Search Searchhttps://www.spgroup.com.sg/search?tag=tengah Search Searchhttps://www.spgroup.com.sg/search?tag=tengah Search Searchhttps://www.spgroup.com.sg/search?tag=tengah Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/enabling-green-mobility 1 2 3 4 5 ..... 51 Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review Sustainability | SP Grouphttps://www.spgroup.com.sg/about-us/sustainability About SP GroupBoard of DirectorsExecutive Leadership TeamAwards & AffiliationsAnnual ReportsSustainability Sustainability Our Sustainability Commitment Sustainability is integral to our corporate purpose of empowering the future of energy through low-carbon, smart solutions. As Singapore’s national Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy Searchhttps://www.spgroup.com.sg/search?tag=Sustainability-Report-FY2526 Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual SP-Group-Sustainability-Review-FY2021-2022.pdfhttps://www.spgroup.com.sg/dam/spgroupvn/About-Us/SP-Group-Sustainability-Review-FY2021-2022.pdf Sustainability Review FY2021/2022 Table of Contents About this report 3 Materiality 4 About SP Group 5 Our sustainable energy ecosystem 6 Our impact 7 Sustainability strategy 8 Alignment with the global goals 9 Financing sustainable energy solutions 9 Sustainability governance 10 Board’s role 10 Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Coolinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Sustainable-Cooling-At-Tampines---Singapore-s-First-Town-Centre-To-Be-Retrofitted-With-District-Cooling News Release Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Cooling SP Group, supported by Temasek, Tampines Group Representation Constituency (GRC) and the Ministry of Sustainability and the Environment (MSE), will install and operate distributed sp-group-sustainability-report-fy2025-26https://www.spgroup.com.sg/dam/spgroup/pdf/about-us/our-sustainability-commitment/sp-group-sustainability-report-fy2025-26 FY 2025/2026 Sustainability Report About this report IFRS S1 20 | 21b | 22 | 24 | 59 | 64 Reporting Period and Scope This is SP Group’s (SP or the Group) seventh sustainability report outlining our sustainability performance and progress across our key business areas for the Financial Year (FY [20230314]+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d5de33a-0a1c-4a73-a0ef-289aad97c804/%5B20230314%5D+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdf?MOD=AJPERES&CVID= group and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment SP Group launches complete suite of carbon solutions capabilities, leveraging new partnership with Turnkeyhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-launches-complete-suite-of-carbon-solutions-capabilities--leveraging-new-partnership-with-Turnkey and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment SP’s UOB and SP Group partner to offset 100% or more of household electricity carbon emissions for UOB EVOL cardholdershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/UOB-and-SP-Group-partner-to-offset-100--or-more-of-household-electricity-carbon-emissions-for-UOB-EVOL-cardholders News Release UOB and SP Group partner to offset 100% or more of household electricity carbon emissions

Media Release SP Group Partners CapitaLand to Deploy Distributed District Cooling Network at Geneo Cluster In Singapore Science Park Singapore, 27 May 2024 – SP Group (SP) and CapitaLand Group (CapitaLand) today announced a partnership to deploy a distributed district cooling network at the new life sciences and innovation cluster in Singapore Science Park. SP will provide centralised energy-efficient chilled water for air-conditioning to the Geneo cluster, which comprises three business park properties targeting full completion in 2025. In line with CapitaLand’s design brief, SP will be operating the distributed district cooling network at an energy efficiency level that is about 14 per cent higher than conventional in-building cooling systems and the National Environment Agency (NEA)’s Minimum Energy Efficiency Standards (MEES) for water-cooled chilled water systems in industrial facilities. This will allow the cluster to abate at least 20,000 tonnes of carbon emissions over the 30-year operating period, akin to removing more than 600 cars from our roads annually. SP will own, operate and maintain two chiller plants, which are interconnected and will supply chilled water to the five buildings across 1, 5 and 7 Science Park Drive through a series of interlinked pipe networks. The distributed district cooling network will thereby enhance supply reliability and resilience for the building cluster. When fully operational in 2025, SP will operate a total cooling capacity of 10,400 refrigeration tons (RT) at Science Park. Mr S. Harsha, SP Group’s Managing Director for Sustainable Energy Solutions, Singapore, said: “District cooling is a pivotal solution to enable a heat-resilient and sustainable future for Singapore. From commercial districts to industrial projects, we are now helping business parks and clusters achieve their sustainability targets through innovative applications of district cooling. We look forward to working closely with CapitaLand to operate greener districts for Singapore.” In addition to district cooling, the Geneo cluster features an accordion-shape facade that helps to block out sunlight, the use of photovoltaic solar panels to generate renewable energy and abundant greenery to reduce the urban heat island effect. These sustainability features have helped the Geneo cluster to achieve top green building certifications, namely Green Mark Platinum Super Low Energy for 7 Science Park Drive and Green Mark Platinum for 1 and 5 Science Park Drive. Mr Tan Yew Chin, Chief Executive Officer, CapitaLand Development (Singapore), said: “Science Park 1, where Geneo is located, is the first business park and one of only two existing districts in Singapore to have received recertification for BCA Green Mark Platinum for Districts conferred by the Building and Construction Authority. Deploying a distributed district cooling network at Geneo is part of our strategy to sustain the green operations of Science Park, in line with our goal of achieving a resource-efficient and climate-resilient portfolio.” SP is the biggest provider of district cooling solutions in Singapore, with a total cooling capacity of 203,000 RT in operation and secured through its district cooling networks. Besides the collaboration on district cooling, SP has partnered with CapitaLand to install 34 electric vehicle charging points across seven properties at Science Park to drive green mobility adoption. -Ends-

Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/world-s-first-blockchain-powered-rec-marketplace SP Energy HubAnnual ReportReliabilitySustainabilityInnovation World’s First Blockchain-Powered Rec Marketplace INNOVATION SP Group launched the world’s first blockchain-powered renewable energy certificate (REC) marketplace . SP’s blockchain marketplace enables the trading of REC – for renewable Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/next-generation-solutions-for-your-future-needs SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Next-Generation Solutions for Your Future Needs INNOVATION Today, cutting-edge energy solutions are closer to you than ever before, and within the reach of everyone in the community. In the heartlands, SP’s digital energy-saving solution Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/pushing-the-frontiers-of-innovation SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Pushing The Frontiers Of Innovation INNOVATION Brandon Chia, Managing Director of Investments, at SP’s Concept Lab. A former SP cable-jointing workshop at Woodleigh has been upcycled to be the birthplace of cutting-edge discoveries Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/developing-the-digital-core-of-sustainable-energy-solutions SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Developing the digital core of sustainable energy solutions INNOVATION Ibrahim Ghouth Wu, Infrastructure and Platforms Lead at SP Digital. Ibrahim first started as a Senior Systems Engineer in IT Operations, ensuring that servers Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/helping-corporates-achieve-their-green-targets SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Helping Corporates Achieve Their Green Targets INNOVATION Ms May Liew, Head of Sustainability & Open Innovation, SP Group (seated, left) and Mr Jared Braslawsky, Secretary General of the I-REC Standard Foundation (seated, right), signed Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/data-science-and-ai-deliver-efficient-energy-solutions-to-customers SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Data Science and AI Deliver Efficient Energy Solutions to Customers INNOVATION Dr Hu Yiqun, Director, SP Digital, solves energy challenges using innovative solutions. Imagine this: An Energy Brain, brimming with intelligence amassed from Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation SP Energy HubAnnual ReportReliabilitySustainabilityInnovation INNOVATION We build digital, innovative solutions in-house to meet the demands of an ever-changing industrial landscape. We team up with strategic partners to develop new ideas to help our customers. SP partners Pyxis to launch direct Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/sp-group-to-roll-out-singapore-s-first-large-scale-smart-water-metering-system SP Energy HubAnnual ReportReliabilitySustainabilityInnovation SP Group to roll out Singapore’s first large-scale smart water metering system INNOVATION SP Group will roll out Singapore’s first large-scale smart water metering project following the award by National Water Agency PUB to supply Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/world-s-first-index-for-smart-grid SP Energy HubAnnual ReportReliabilitySustainabilityInnovation World’s First Index for Smart Grid INNOVATION SP Group launched the world's first smart grid index to help utilities measure and advance in key dimensions of grid development. Using publicly available data, SP applied the framework on 45 Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/ideabox-turns-concepts-to-application SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Ideabox Turns Concepts to Application INNOVATION Imagine a hybrid solar cone that uses solar concentrating lenses to maximise energy absorption and promises to produce more than five times the energy of a conventional solar cell Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/SP-partners-Pyxis-to-launch-direct-current-fast-charging-point-for-electric-harbour-crafts SP partners Pyxis to launch direct-current fast charging point for electric harbour crafts INNOVATION Composite images show the X Tron, an electric harbour craft (e-HC) by Singapore start-up Pyxis (left) and an e-HC charging point by SP Mobility and Pyxis (right). (Images: Pyxis) SP has partnered Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/sp-group-and-hyundai-to-accelerate-adoption-of-evs-in-singapore SP Energy HubAnnual ReportReliabilitySustainabilityInnovation SP Group and Hyundai to Accelerate Adoption of EVs in Singapore INNOVATION SP Group (SP) and Hyundai will jointly develop a new business model for battery leasing, or Battery-as-a-Service (BaaS) – a first in Southeast Asia – where EV Category: Innovation 1 2 3 4 5 ..... 20

Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide - ResidentialUtilities Guide - Commercial Understanding Utilities and Tariffs Electricity tariffs are regulated by the Energy Market Authority (EMA) of Singapore and revised quarterly to reflect the actual cost of electricity. SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application Status SP Utilities Portal Open Electricity Market Towards a greener life SP app Access a full suite of utilities services, including monitoring of energy consumption, payment options and account management. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide - ResidentialUtilities Guide - Commercial Understanding Utilities and Tariffs Electricity tariffs are regulated by the Energy Market Authority (EMA) of Singapore and revised quarterly to reflect the actual cost of electricity. SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application Status SP Utilities Portal Open Electricity Market Towards a greener life SP app Access a full suite of utilities services, including monitoring of energy consumption, payment options and account management. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide - ResidentialUtilities Guide - Commercial Understanding Utilities and Tariffs Electricity tariffs are regulated by the Energy Market Authority (EMA) of Singapore and revised quarterly to reflect the actual cost of electricity. SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application Status SP Utilities Portal Open Electricity Market Towards a greener life SP app Access a full suite of utilities services, including monitoring of energy consumption, payment options and account management. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=service Search Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Facebook-and-WhatsApp-Service-Disruption Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter WhatsApp and Facebook Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/WhatsApp-and-Facebook-Service-Disruption Media Advisory WhatsApp and Facebook Service Disruption Singapore, 4 July 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 3 July (See news report: Channel News Asia. For customers who submitted their meter readings via [Form] Application for Appointment for Energisation of Service Connectionhttps://www.spgroup.com.sg/dam/jcr:b79a3530-a175-4022-8e8c-bfcf3d298839/Application%20for%20Appointment%20for%20Energisation%20of%20Service%20Connection.pdf APPLICATION FOR APPOINTMENT FOR ENERGISATION OF SERVICE CONNECTION To: HOS, Elect Installation From [Name of Design LEW]: Company: SP Services Ltd Company: Email Address: largeinstall@spgroup.com.sg Contact No.: Date: Application No.: MSS A/C No.: Email Address (Design LEW): Email Address [Info] Supply Conditions for District Cooling Servicehttps://www.spgroup.com.sg/dam/jcr:e11e2c07-2c40-44b8-8306-7f59798fb50e/Supply%20Conditions%20for%20District%20Cooling%20Service.pdf SUPPLY CONDITIONS FOR DISTRICT COOLING SERVICE TABLE OF CONTENTS 1. General and Administrative Provisions 1.1 Purpose of the Conditions 1.2 Definitions 1.3 Hierarchy of Documents 2. General Obligations 2.1 General Obligations of the Service Provider 2.2 General Obligations of the Consumer 3 20190704 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/733dc35f-c0fb-4766-ab95-b3b6a32868ca/20190704+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory WhatsApp n F ce k Service Disruption Singapore, 4 l 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from , . (See news report: Channel News Asia. For customers who submitted their meter readings via WhatsApp since 5pm 20190314 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/6ae887a0-e021-4cb3-b1c8-3439a0e4442e/20190314+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Services-Customer-Service-Centre-Relocates-To-PWC-Building Media Release SP Services' Customer Service Centre Relocates To PWC Building 18 March 2015 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre is conveniently located next Schneider Electric Partners SP to Fully Electrify Service Vehicleshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Schneider-Electric-Partners-SP-To-Fully-Electrify-Service-Vehicles Media Release Schneider Electric Partners SP to Fully Electrify Service Vehicles Schneider Electric is the first corporate partner outside of the public transport sector to use SP Group’s nationwide EV charging network Singapore, 2 January 2020 – Schneider Electric (SE) and SP Group (SP) today [20160927] The Straits Times - Singapore Power Plugs For Electric Service Fleethttps://www.spgroup.com.sg/dam/jcr:9c93f33a-97a8-42be-8401-0876ee353fd7 | TUESDAY, SEPTEMBER 27, 2016 | THE STRAITS TIMES | B1 MENTAL ILLNESS GROUP SEEKS TO END HIRING PRACTICE B2 GALAXY NOTE7 EXCHANGE UNITS ALSO FAULTY B4 MOK KIM WHANG JAIL, FINE FOR ST MARINE EXEC IN GRAFT SCANDAL B3 Singapore Power plugs for electric service fleet It plans to switch its fleet of 400 Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Strides-and-SP-Group-to-Launch-Electrification-As-A-Service--EaaS--for-EV-Customers News Release Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customers Singapore, 28 May 2021 – SP Group (SP) and Strides Transportation (Strides) have signed an agreement to launch Electrification-as-a-Service (EaaS) as a new offering to Strides’ drivers and fleet Media Release - SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d6c1c4d-c024-4e26-b49a-9d3a0eca3b78/%5B20150318%5D+Media+Release+-+SP+Services'+Customer+Service+Centre+Relocates+To+PWC+Building.pdf?MOD=AJPERES&CVID= 18 Mar 2015 For Immediate Release MEDIA RELEASE SP Services’ Customer Service Centre Relocates To PWC Building 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre SP+Group+partners+SPC+to+install+EV+chargers+at+SPC+service+stations.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/40e38d4c-ed73-49db-8525-89aebbe212b4/SP+Group+partners+SPC+to+install+EV+chargers+at+SPC+service+stations.pdf?MOD=AJPERES&CVID= News Release SPC PARTNERS SP GROUP TO INSTALL ELECTRIC VEHICLE CHARGING POINTS AT SPC SERVICE STATIONS Roll out will begin with first five of SPC’s stations next year Singapore, 17 November 2022 – SP Group (SP) and Singapore Petroleum Company Ltd (SPC) announced today a partnership to install fast 1 2 3 4 5 ..... 66 Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide - ResidentialUtilities Guide - Commercial Understanding Utilities and Tariffs Electricity tariffs are regulated by the Energy Market Authority (EMA) of Singapore and revised quarterly to reflect the actual cost of electricity. SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application Status SP Utilities Portal Open Electricity Market Towards a greener life SP app Access a full suite of utilities services, including monitoring of energy consumption, payment options and account management. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide - ResidentialUtilities Guide - Commercial Understanding Utilities and Tariffs Electricity tariffs are regulated by the Energy Market Authority (EMA) of Singapore and revised quarterly to reflect the actual cost of electricity. SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application Status SP Utilities Portal Open Electricity Market Towards a greener life SP app Access a full suite of utilities services, including monitoring of energy consumption, payment options and account management. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Community Services | SP Grouphttps://www.spgroup.com.sg/about-us/csr OverviewSP Kids at HeartSupporting YouthStaff VolunteerismKeeping our community safe Community Empowering Lives, for Life At SP Group, we are committed to sustained giving to meet the needs of the community, creating meaningful and lasting impact. We raise funds and contribute to programmes that support vulnerable seniors, youth, and children. The SP Heartware Fund was established in 2005 in partnership with Community Chest. It currently supports vulnerable members of the community across the age spectrum. Through almost 100 critical social services programmes, we enable seniors to age with dignity, and empower young children and youth to optimise their learning and realise their potential by enhancing their social mobility. They benefit from counselling, befriending, mentorship, rehabilitation, education and enrichment resources, nutrition, and caregiver support. Our staff also contribute generously to the Fund, which SP matches dollar for dollar. In addition, SP underwrites all fund-raising and operational costs of the Fund and programmes, so that all donations will go fully to the social service organisations the Fund supports. Volunteerism is an integral part of our DNA. Our staff volunteers, known as SP Heart Workers, are passionate about giving their time, skills, and effort to improve quality of life. They drive outreach activities for the vulnerable and underserved throughout the year. We are grateful to all our staff, business associates, customers, and the public for their contributions to the Fund, over the years, in support of more social services recipients. Click here to donate SP Kids at Heart SP Kids at Heart was launched in June 2021 to support young children from low-income families in their learning journey.   More than 5,000 children under KidSTART have benefited from learning tools, including digital devices for home-based learning. To foster early literacy and parent-child bonding, new initiatives were launched in 2022, including the KidSTART Sea Adventures interactive play and KidSTART Stories, which provides lower-income families with their own mini-library to nurture reading habits. Our SP Heart Workers are also on hand to support the outreach programmes. Supporting Youth SP is committed to empowering youth with access to different developmental pathways, to pursue their education and career aspirations, regardless of their socio-economic background. We extended our support to the youth segment In April 2022 with a S$1.35 million donation to launch the inaugural SP Group Engineering Study Awards. Over three years, 450 engineering students from lower-income families at the Institute of Technical Education (ITE) will receive monthly financial support. In May 2023, SP announced a S$750,000 donation to Youth Guidance Outreach Services (YGOS) which helped launch Singapore’s first-of-its-kind mobile youth engagement outpost powered by an electric van. SP is also providing free charging for this EV on Singapore’s largest fast-charging network. In addition to this mobile outpost to extend YGOS’ outreach, the funding also enabled the refurbishment of two youth centres in Woodlands and Ang Mo Kio and ramped up operations in Jurong, which has one of the highest concentrations of youth in Singapore. Staff Volunteerism SP Heart Workers organise outreach activities for social service users throughout the year. These include befriending activities at Senior Activity Centres, helping seniors with their grocery runs, conducting digital clinics and more. At the height of the COVID-19 pandemic, SP Heart Workers also partnered FairPrice to bring a mobile supermarket to the doorstep of seniors. On the children and youth fronts, our SP Heart Workers were also actively involved in distributing learning kits to KidSTART children and their families, as well as conducting reading programmes and digital workshops at Allkin Singapore. In addition, they befriended youth at YGOS through sports and learning journeys. SP’s staff were part of national-level efforts to provide pandemic relief to the public, including the manning of hotlines for Temasek Foundation’s Stay Prepared programme and Ministry of Health’s home recovery scheme. For the latter, SP received national recognition through the COVID-19 Resilience Certificate. Its team leader and assistant team leader received the Public Service Medal (COVID-19) and they were among 16 staff presented the COVID-19 Resilience Medal. SP also received the President’s Certificate of Commendation for sustained support and contributions to the community through donations and volunteerism during the pandemic. Download SP Volunteers Guide Keeping our community safe At SP, safety is our highest priority. Staying free of accident and injury is an important part of our culture, for our community, our staff and our contractors. We organise outreach activities and produce educational resources to raise public awareness on gas safety and to prevent accidents arising from gas leaks and fires. Climate Services | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/climate-services/overview OverviewBusinessesIndividualsRECsCarbon CreditsSustainability ConsultingThe OneMillionTrees MovementContact Us Climate Services Enabling Your Transition to Net-Zero Countries globally have committed to the Paris Agreement. Businesses and individuals are rallying towards the collective goals of limiting global warming to 1.5 degrees Celsius and achieving carbon neutrality by mid-century. Our comprehensive range of carbon solutions will enable businesses and individuals embark on their sustainability journeys, supporting baseline measurements, developing carbon-reduction roadmap, target setting, implementation and end-to-end reporting. Get in touch with us Our Solutions Integrated Climate Services for Business Climate Services for Individuals Renewable Energy Certificates Sustainability Consulting All-in-one Platform Business Explore how your organisation can measure, reduce and offset emissions today. Read more Individuals Green your monthly electricity consumption with renewable energy. Read more Register Your Project Register your project for Renewable Energy Certificates and enhance your project returns. Read more Our Solutions Renewable Energy Certificates (RECs) Make creditable claims for renewable energy to offset Scope 2 emissions through our range of RECs in Asia. Find out more Carbon Credits Align your sustainability goals and ambitions with Carbon Credits from reputable sources. Find out more Sustainability Consulting Measure your company’s carbon footprint and develop an inventory of your emissions based on Greenhouse Gas (GHG) protocol for Scope 1, 2 and 3 to start your sustainability journey and formulate your carbon-reduction roadmap. Find out more My Carbon Footprint & My Green Credits For individuals and households wanting to play their part to help the environment, My Carbon Footprint and My Green Credits allow you to track your emissions and green your electricity consumption. Start your journey by heading over to the SP app! Find out more Latest News SP Group marks 20 years of Marina Bay district cooling network operations, with plans for expansion Read more SP Group Strengthens EV Charging Network with Full Acquisition of ChargEco Read more SP Group partners KBC to study and develop Vietnam's first district cooling system for industrial parks Read more SP Group launches Singapore’s first EV fast charging hub in a HDB carpark in Tengah Read more DSTA appoints SP Group to roll out smart utilities management system across Singapore's defence facilities Read more SP Mobility and Huawei unveil ultra-fast EV charging integrating battery storage Read more Singapore’s largest industrial district cooling system begins operations to support STMicroelectronics’ decarbonisation strategy Read more SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Sustainable Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide - ResidentialUtilities Guide - Commercial Understanding Utilities and Tariffs Electricity tariffs are regulated by the Energy Market Authority (EMA) of Singapore and revised quarterly to reflect the actual cost of electricity. SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application Status SP Utilities Portal Open Electricity Market Towards a greener life SP app Access a full suite of utilities services, including monitoring of energy consumption, payment options and account management. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Community Services | SP Grouphttps://www.spgroup.com.sg/about-us/csr OverviewSP Kids at HeartSupporting YouthStaff VolunteerismKeeping our community safe Community Empowering Lives, for Life At SP Group, we are committed to sustained giving to meet the needs of the community, creating meaningful and lasting impact. We raise funds and contribute to programmes that support vulnerable seniors, youth, and children. The SP Heartware Fund was established in 2005 in partnership with Community Chest. It currently supports vulnerable members of the community across the age spectrum. Through almost 100 critical social services programmes, we enable seniors to age with dignity, and empower young children and youth to optimise their learning and realise their potential by enhancing their social mobility. They benefit from counselling, befriending, mentorship, rehabilitation, education and enrichment resources, nutrition, and caregiver support. Our staff also contribute generously to the Fund, which SP matches dollar for dollar. In addition, SP underwrites all fund-raising and operational costs of the Fund and programmes, so that all donations will go fully to the social service organisations the Fund supports. Volunteerism is an integral part of our DNA. Our staff volunteers, known as SP Heart Workers, are passionate about giving their time, skills, and effort to improve quality of life. They drive outreach activities for the vulnerable and underserved throughout the year. We are grateful to all our staff, business associates, customers, and the public for their contributions to the Fund, over the years, in support of more social services recipients. Click here to donate SP Kids at Heart SP Kids at Heart was launched in June 2021 to support young children from low-income families in their learning journey.   More than 5,000 children under KidSTART have benefited from learning tools, including digital devices for home-based learning. To foster early literacy and parent-child bonding, new initiatives were launched in 2022, including the KidSTART Sea Adventures interactive play and KidSTART Stories, which provides lower-income families with their own mini-library to nurture reading habits. Our SP Heart Workers are also on hand to support the outreach programmes. Supporting Youth SP is committed to empowering youth with access to different developmental pathways, to pursue their education and career aspirations, regardless of their socio-economic background. We extended our support to the youth segment In April 2022 with a S$1.35 million donation to launch the inaugural SP Group Engineering Study Awards. Over three years, 450 engineering students from lower-income families at the Institute of Technical Education (ITE) will receive monthly financial support. In May 2023, SP announced a S$750,000 donation to Youth Guidance Outreach Services (YGOS) which helped launch Singapore’s first-of-its-kind mobile youth engagement outpost powered by an electric van. SP is also providing free charging for this EV on Singapore’s largest fast-charging network. In addition to this mobile outpost to extend YGOS’ outreach, the funding also enabled the refurbishment of two youth centres in Woodlands and Ang Mo Kio and ramped up operations in Jurong, which has one of the highest concentrations of youth in Singapore. Staff Volunteerism SP Heart Workers organise outreach activities for social service users throughout the year. These include befriending activities at Senior Activity Centres, helping seniors with their grocery runs, conducting digital clinics and more. At the height of the COVID-19 pandemic, SP Heart Workers also partnered FairPrice to bring a mobile supermarket to the doorstep of seniors. On the children and youth fronts, our SP Heart Workers were also actively involved in distributing learning kits to KidSTART children and their families, as well as conducting reading programmes and digital workshops at Allkin Singapore. In addition, they befriended youth at YGOS through sports and learning journeys. SP’s staff were part of national-level efforts to provide pandemic relief to the public, including the manning of hotlines for Temasek Foundation’s Stay Prepared programme and Ministry of Health’s home recovery scheme. For the latter, SP received national recognition through the COVID-19 Resilience Certificate. Its team leader and assistant team leader received the Public Service Medal (COVID-19) and they were among 16 staff presented the COVID-19 Resilience Medal. SP also received the President’s Certificate of Commendation for sustained support and contributions to the community through donations and volunteerism during the pandemic. Download SP Volunteers Guide Keeping our community safe At SP, safety is our highest priority. Staying free of accident and injury is an important part of our culture, for our community, our staff and our contractors. We organise outreach activities and produce educational resources to raise public awareness on gas safety and to prevent accidents arising from gas leaks and fires. Climate Services | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/climate-services/overview OverviewBusinessesIndividualsRECsCarbon CreditsSustainability ConsultingThe OneMillionTrees MovementContact Us Climate Services Enabling Your Transition to Net-Zero Countries globally have committed to the Paris Agreement. Businesses and individuals are rallying towards the collective goals of limiting global warming to 1.5 degrees Celsius and achieving carbon neutrality by mid-century. Our comprehensive range of carbon solutions will enable businesses and individuals embark on their sustainability journeys, supporting baseline measurements, developing carbon-reduction roadmap, target setting, implementation and end-to-end reporting. Get in touch with us Our Solutions Integrated Climate Services for Business Climate Services for Individuals Renewable Energy Certificates Sustainability Consulting All-in-one Platform Business Explore how your organisation can measure, reduce and offset emissions today. Read more Individuals Green your monthly electricity consumption with renewable energy. Read more Register Your Project Register your project for Renewable Energy Certificates and enhance your project returns. Read more Our Solutions Renewable Energy Certificates (RECs) Make creditable claims for renewable energy to offset Scope 2 emissions through our range of RECs in Asia. Find out more Carbon Credits Align your sustainability goals and ambitions with Carbon Credits from reputable sources. Find out more Sustainability Consulting Measure your company’s carbon footprint and develop an inventory of your emissions based on Greenhouse Gas (GHG) protocol for Scope 1, 2 and 3 to start your sustainability journey and formulate your carbon-reduction roadmap. Find out more My Carbon Footprint & My Green Credits For individuals and households wanting to play their part to help the environment, My Carbon Footprint and My Green Credits allow you to track your emissions and green your electricity consumption. Start your journey by heading over to the SP app! Find out more Latest News SP Group marks 20 years of Marina Bay district cooling network operations, with plans for expansion Read more SP Group Strengthens EV Charging Network with Full Acquisition of ChargEco Read more SP Group partners KBC to study and develop Vietnam's first district cooling system for industrial parks Read more SP Group launches Singapore’s first EV fast charging hub in a HDB carpark in Tengah Read more DSTA appoints SP Group to roll out smart utilities management system across Singapore's defence facilities Read more SP Mobility and Huawei unveil ultra-fast EV charging integrating battery storage Read more Singapore’s largest industrial district cooling system begins operations to support STMicroelectronics’ decarbonisation strategy Read more SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Sustainable Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide - ResidentialUtilities Guide - Commercial Understanding Utilities and Tariffs Electricity tariffs are regulated by the Energy Market Authority (EMA) of Singapore and revised quarterly to reflect the actual cost of electricity. SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application Status SP Utilities Portal Open Electricity Market Towards a greener life SP app Access a full suite of utilities services, including monitoring of energy consumption, payment options and account management. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Climate Services | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/climate-services/overview OverviewBusinessesIndividualsRECsCarbon CreditsSustainability ConsultingThe OneMillionTrees MovementContact Us Climate Services Enabling Your Transition to Net-Zero Countries globally have committed to the Paris Agreement. Businesses and individuals are rallying towards the collective goals of limiting global warming to 1.5 degrees Celsius and achieving carbon neutrality by mid-century. Our comprehensive range of carbon solutions will enable businesses and individuals embark on their sustainability journeys, supporting baseline measurements, developing carbon-reduction roadmap, target setting, implementation and end-to-end reporting. Get in touch with us Our Solutions Integrated Climate Services for Business Climate Services for Individuals Renewable Energy Certificates Sustainability Consulting All-in-one Platform Business Explore how your organisation can measure, reduce and offset emissions today. Read more Individuals Green your monthly electricity consumption with renewable energy. Read more Register Your Project Register your project for Renewable Energy Certificates and enhance your project returns. Read more Our Solutions Renewable Energy Certificates (RECs) Make creditable claims for renewable energy to offset Scope 2 emissions through our range of RECs in Asia. Find out more Carbon Credits Align your sustainability goals and ambitions with Carbon Credits from reputable sources. Find out more Sustainability Consulting Measure your company’s carbon footprint and develop an inventory of your emissions based on Greenhouse Gas (GHG) protocol for Scope 1, 2 and 3 to start your sustainability journey and formulate your carbon-reduction roadmap. Find out more My Carbon Footprint & My Green Credits For individuals and households wanting to play their part to help the environment, My Carbon Footprint and My Green Credits allow you to track your emissions and green your electricity consumption. Start your journey by heading over to the SP app! Find out more Latest News SP Group marks 20 years of Marina Bay district cooling network operations, with plans for expansion Read more SP Group Strengthens EV Charging Network with Full Acquisition of ChargEco Read more SP Group partners KBC to study and develop Vietnam's first district cooling system for industrial parks Read more SP Group launches Singapore’s first EV fast charging hub in a HDB carpark in Tengah Read more DSTA appoints SP Group to roll out smart utilities management system across Singapore's defence facilities Read more SP Mobility and Huawei unveil ultra-fast EV charging integrating battery storage Read more Singapore’s largest industrial district cooling system begins operations to support STMicroelectronics’ decarbonisation strategy Read more SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Sustainable Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Community Services | SP Grouphttps://www.spgroup.com.sg/about-us/csr OverviewSP Kids at HeartSupporting YouthStaff VolunteerismKeeping our community safe Community Empowering Lives, for Life At SP Group, we are committed to sustained giving to meet the needs of the community, creating meaningful and lasting impact. We raise funds and contribute to programmes that support vulnerable seniors, youth, and children. The SP Heartware Fund was established in 2005 in partnership with Community Chest. It currently supports vulnerable members of the community across the age spectrum. Through almost 100 critical social services programmes, we enable seniors to age with dignity, and empower young children and youth to optimise their learning and realise their potential by enhancing their social mobility. They benefit from counselling, befriending, mentorship, rehabilitation, education and enrichment resources, nutrition, and caregiver support. Our staff also contribute generously to the Fund, which SP matches dollar for dollar. In addition, SP underwrites all fund-raising and operational costs of the Fund and programmes, so that all donations will go fully to the social service organisations the Fund supports. Volunteerism is an integral part of our DNA. Our staff volunteers, known as SP Heart Workers, are passionate about giving their time, skills, and effort to improve quality of life. They drive outreach activities for the vulnerable and underserved throughout the year. We are grateful to all our staff, business associates, customers, and the public for their contributions to the Fund, over the years, in support of more social services recipients. Click here to donate SP Kids at Heart SP Kids at Heart was launched in June 2021 to support young children from low-income families in their learning journey.   More than 5,000 children under KidSTART have benefited from learning tools, including digital devices for home-based learning. To foster early literacy and parent-child bonding, new initiatives were launched in 2022, including the KidSTART Sea Adventures interactive play and KidSTART Stories, which provides lower-income families with their own mini-library to nurture reading habits. Our SP Heart Workers are also on hand to support the outreach programmes. Supporting Youth SP is committed to empowering youth with access to different developmental pathways, to pursue their education and career aspirations, regardless of their socio-economic background. We extended our support to the youth segment In April 2022 with a S$1.35 million donation to launch the inaugural SP Group Engineering Study Awards. Over three years, 450 engineering students from lower-income families at the Institute of Technical Education (ITE) will receive monthly financial support. In May 2023, SP announced a S$750,000 donation to Youth Guidance Outreach Services (YGOS) which helped launch Singapore’s first-of-its-kind mobile youth engagement outpost powered by an electric van. SP is also providing free charging for this EV on Singapore’s largest fast-charging network. In addition to this mobile outpost to extend YGOS’ outreach, the funding also enabled the refurbishment of two youth centres in Woodlands and Ang Mo Kio and ramped up operations in Jurong, which has one of the highest concentrations of youth in Singapore. Staff Volunteerism SP Heart Workers organise outreach activities for social service users throughout the year. These include befriending activities at Senior Activity Centres, helping seniors with their grocery runs, conducting digital clinics and more. At the height of the COVID-19 pandemic, SP Heart Workers also partnered FairPrice to bring a mobile supermarket to the doorstep of seniors. On the children and youth fronts, our SP Heart Workers were also actively involved in distributing learning kits to KidSTART children and their families, as well as conducting reading programmes and digital workshops at Allkin Singapore. In addition, they befriended youth at YGOS through sports and learning journeys. SP’s staff were part of national-level efforts to provide pandemic relief to the public, including the manning of hotlines for Temasek Foundation’s Stay Prepared programme and Ministry of Health’s home recovery scheme. For the latter, SP received national recognition through the COVID-19 Resilience Certificate. Its team leader and assistant team leader received the Public Service Medal (COVID-19) and they were among 16 staff presented the COVID-19 Resilience Medal. SP also received the President’s Certificate of Commendation for sustained support and contributions to the community through donations and volunteerism during the pandemic. Download SP Volunteers Guide Keeping our community safe At SP, safety is our highest priority. Staying free of accident and injury is an important part of our culture, for our community, our staff and our contractors. We organise outreach activities and produce educational resources to raise public awareness on gas safety and to prevent accidents arising from gas leaks and fires. Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide - ResidentialUtilities Guide - Commercial Understanding Utilities and Tariffs Electricity tariffs are regulated by the Energy Market Authority (EMA) of Singapore and revised quarterly to reflect the actual cost of electricity. SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application Status SP Utilities Portal Open Electricity Market Towards a greener life SP app Access a full suite of utilities services, including monitoring of energy consumption, payment options and account management. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Community Services | SP Grouphttps://www.spgroup.com.sg/about-us/csr OverviewSP Kids at HeartSupporting YouthStaff VolunteerismKeeping our community safe Community Empowering Lives, for Life At SP Group, we are committed to sustained giving to meet the needs of the community, creating meaningful and lasting impact. We raise funds and contribute to programmes that support vulnerable seniors, youth, and children. The SP Heartware Fund was established in 2005 in partnership with Community Chest. It currently supports vulnerable members of the community across the age spectrum. Through almost 100 critical social services programmes, we enable seniors to age with dignity, and empower young children and youth to optimise their learning and realise their potential by enhancing their social mobility. They benefit from counselling, befriending, mentorship, rehabilitation, education and enrichment resources, nutrition, and caregiver support. Our staff also contribute generously to the Fund, which SP matches dollar for dollar. In addition, SP underwrites all fund-raising and operational costs of the Fund and programmes, so that all donations will go fully to the social service organisations the Fund supports. Volunteerism is an integral part of our DNA. Our staff volunteers, known as SP Heart Workers, are passionate about giving their time, skills, and effort to improve quality of life. They drive outreach activities for the vulnerable and underserved throughout the year. We are grateful to all our staff, business associates, customers, and the public for their contributions to the Fund, over the years, in support of more social services recipients. Click here to donate SP Kids at Heart SP Kids at Heart was launched in June 2021 to support young children from low-income families in their learning journey.   More than 5,000 children under KidSTART have benefited from learning tools, including digital devices for home-based learning. To foster early literacy and parent-child bonding, new initiatives were launched in 2022, including the KidSTART Sea Adventures interactive play and KidSTART Stories, which provides lower-income families with their own mini-library to nurture reading habits. Our SP Heart Workers are also on hand to support the outreach programmes. Supporting Youth SP is committed to empowering youth with access to different developmental pathways, to pursue their education and career aspirations, regardless of their socio-economic background. We extended our support to the youth segment In April 2022 with a S$1.35 million donation to launch the inaugural SP Group Engineering Study Awards. Over three years, 450 engineering students from lower-income families at the Institute of Technical Education (ITE) will receive monthly financial support. In May 2023, SP announced a S$750,000 donation to Youth Guidance Outreach Services (YGOS) which helped launch Singapore’s first-of-its-kind mobile youth engagement outpost powered by an electric van. SP is also providing free charging for this EV on Singapore’s largest fast-charging network. In addition to this mobile outpost to extend YGOS’ outreach, the funding also enabled the refurbishment of two youth centres in Woodlands and Ang Mo Kio and ramped up operations in Jurong, which has one of the highest concentrations of youth in Singapore. Staff Volunteerism SP Heart Workers organise outreach activities for social service users throughout the year. These include befriending activities at Senior Activity Centres, helping seniors with their grocery runs, conducting digital clinics and more. At the height of the COVID-19 pandemic, SP Heart Workers also partnered FairPrice to bring a mobile supermarket to the doorstep of seniors. On the children and youth fronts, our SP Heart Workers were also actively involved in distributing learning kits to KidSTART children and their families, as well as conducting reading programmes and digital workshops at Allkin Singapore. In addition, they befriended youth at YGOS through sports and learning journeys. SP’s staff were part of national-level efforts to provide pandemic relief to the public, including the manning of hotlines for Temasek Foundation’s Stay Prepared programme and Ministry of Health’s home recovery scheme. For the latter, SP received national recognition through the COVID-19 Resilience Certificate. Its team leader and assistant team leader received the Public Service Medal (COVID-19) and they were among 16 staff presented the COVID-19 Resilience Medal. SP also received the President’s Certificate of Commendation for sustained support and contributions to the community through donations and volunteerism during the pandemic. Download SP Volunteers Guide Keeping our community safe At SP, safety is our highest priority. Staying free of accident and injury is an important part of our culture, for our community, our staff and our contractors. We organise outreach activities and produce educational resources to raise public awareness on gas safety and to prevent accidents arising from gas leaks and fires. Climate Services | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/climate-services/overview OverviewBusinessesIndividualsRECsCarbon CreditsSustainability ConsultingThe OneMillionTrees MovementContact Us Climate Services Enabling Your Transition to Net-Zero Countries globally have committed to the Paris Agreement. Businesses and individuals are rallying towards the collective goals of limiting global warming to 1.5 degrees Celsius and achieving carbon neutrality by mid-century. Our comprehensive range of carbon solutions will enable businesses and individuals embark on their sustainability journeys, supporting baseline measurements, developing carbon-reduction roadmap, target setting, implementation and end-to-end reporting. Get in touch with us Our Solutions Integrated Climate Services for Business Climate Services for Individuals Renewable Energy Certificates Sustainability Consulting All-in-one Platform Business Explore how your organisation can measure, reduce and offset emissions today. Read more Individuals Green your monthly electricity consumption with renewable energy. Read more Register Your Project Register your project for Renewable Energy Certificates and enhance your project returns. Read more Our Solutions Renewable Energy Certificates (RECs) Make creditable claims for renewable energy to offset Scope 2 emissions through our range of RECs in Asia. Find out more Carbon Credits Align your sustainability goals and ambitions with Carbon Credits from reputable sources. Find out more Sustainability Consulting Measure your company’s carbon footprint and develop an inventory of your emissions based on Greenhouse Gas (GHG) protocol for Scope 1, 2 and 3 to start your sustainability journey and formulate your carbon-reduction roadmap. Find out more My Carbon Footprint & My Green Credits For individuals and households wanting to play their part to help the environment, My Carbon Footprint and My Green Credits allow you to track your emissions and green your electricity consumption. Start your journey by heading over to the SP app! Find out more Latest News SP Group marks 20 years of Marina Bay district cooling network operations, with plans for expansion Read more SP Group Strengthens EV Charging Network with Full Acquisition of ChargEco Read more SP Group partners KBC to study and develop Vietnam's first district cooling system for industrial parks Read more SP Group launches Singapore’s first EV fast charging hub in a HDB carpark in Tengah Read more DSTA appoints SP Group to roll out smart utilities management system across Singapore's defence facilities Read more SP Mobility and Huawei unveil ultra-fast EV charging integrating battery storage Read more Singapore’s largest industrial district cooling system begins operations to support STMicroelectronics’ decarbonisation strategy Read more SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Sustainable Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide - ResidentialUtilities Guide - Commercial Understanding Utilities and Tariffs Electricity tariffs are regulated by the Energy Market Authority (EMA) of Singapore and revised quarterly to reflect the actual cost of electricity. SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application Status SP Utilities Portal Open Electricity Market Towards a greener life SP app Access a full suite of utilities services, including monitoring of energy consumption, payment options and account management. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Climate Services | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/climate-services/overview OverviewBusinessesIndividualsRECsCarbon CreditsSustainability ConsultingThe OneMillionTrees MovementContact Us Climate Services Enabling Your Transition to Net-Zero Countries globally have committed to the Paris Agreement. Businesses and individuals are rallying towards the collective goals of limiting global warming to 1.5 degrees Celsius and achieving carbon neutrality by mid-century. Our comprehensive range of carbon solutions will enable businesses and individuals embark on their sustainability journeys, supporting baseline measurements, developing carbon-reduction roadmap, target setting, implementation and end-to-end reporting. Get in touch with us Our Solutions Integrated Climate Services for Business Climate Services for Individuals Renewable Energy Certificates Sustainability Consulting All-in-one Platform Business Explore how your organisation can measure, reduce and offset emissions today. Read more Individuals Green your monthly electricity consumption with renewable energy. Read more Register Your Project Register your project for Renewable Energy Certificates and enhance your project returns. Read more Our Solutions Renewable Energy Certificates (RECs) Make creditable claims for renewable energy to offset Scope 2 emissions through our range of RECs in Asia. Find out more Carbon Credits Align your sustainability goals and ambitions with Carbon Credits from reputable sources. Find out more Sustainability Consulting Measure your company’s carbon footprint and develop an inventory of your emissions based on Greenhouse Gas (GHG) protocol for Scope 1, 2 and 3 to start your sustainability journey and formulate your carbon-reduction roadmap. Find out more My Carbon Footprint & My Green Credits For individuals and households wanting to play their part to help the environment, My Carbon Footprint and My Green Credits allow you to track your emissions and green your electricity consumption. Start your journey by heading over to the SP app! Find out more Latest News SP Group marks 20 years of Marina Bay district cooling network operations, with plans for expansion Read more SP Group Strengthens EV Charging Network with Full Acquisition of ChargEco Read more SP Group partners KBC to study and develop Vietnam's first district cooling system for industrial parks Read more SP Group launches Singapore’s first EV fast charging hub in a HDB carpark in Tengah Read more DSTA appoints SP Group to roll out smart utilities management system across Singapore's defence facilities Read more SP Mobility and Huawei unveil ultra-fast EV charging integrating battery storage Read more Singapore’s largest industrial district cooling system begins operations to support STMicroelectronics’ decarbonisation strategy Read more SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Sustainable Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Community Services | SP Grouphttps://www.spgroup.com.sg/about-us/csr OverviewSP Kids at HeartSupporting YouthStaff VolunteerismKeeping our community safe Community Empowering Lives, for Life At SP Group, we are committed to sustained giving to meet the needs of the community, creating meaningful and lasting impact. We raise funds and contribute to programmes that support vulnerable seniors, youth, and children. The SP Heartware Fund was established in 2005 in partnership with Community Chest. It currently supports vulnerable members of the community across the age spectrum. Through almost 100 critical social services programmes, we enable seniors to age with dignity, and empower young children and youth to optimise their learning and realise their potential by enhancing their social mobility. They benefit from counselling, befriending, mentorship, rehabilitation, education and enrichment resources, nutrition, and caregiver support. Our staff also contribute generously to the Fund, which SP matches dollar for dollar. In addition, SP underwrites all fund-raising and operational costs of the Fund and programmes, so that all donations will go fully to the social service organisations the Fund supports. Volunteerism is an integral part of our DNA. Our staff volunteers, known as SP Heart Workers, are passionate about giving their time, skills, and effort to improve quality of life. They drive outreach activities for the vulnerable and underserved throughout the year. We are grateful to all our staff, business associates, customers, and the public for their contributions to the Fund, over the years, in support of more social services recipients. Click here to donate SP Kids at Heart SP Kids at Heart was launched in June 2021 to support young children from low-income families in their learning journey.   More than 5,000 children under KidSTART have benefited from learning tools, including digital devices for home-based learning. To foster early literacy and parent-child bonding, new initiatives were launched in 2022, including the KidSTART Sea Adventures interactive play and KidSTART Stories, which provides lower-income families with their own mini-library to nurture reading habits. Our SP Heart Workers are also on hand to support the outreach programmes. Supporting Youth SP is committed to empowering youth with access to different developmental pathways, to pursue their education and career aspirations, regardless of their socio-economic background. We extended our support to the youth segment In April 2022 with a S$1.35 million donation to launch the inaugural SP Group Engineering Study Awards. Over three years, 450 engineering students from lower-income families at the Institute of Technical Education (ITE) will receive monthly financial support. In May 2023, SP announced a S$750,000 donation to Youth Guidance Outreach Services (YGOS) which helped launch Singapore’s first-of-its-kind mobile youth engagement outpost powered by an electric van. SP is also providing free charging for this EV on Singapore’s largest fast-charging network. In addition to this mobile outpost to extend YGOS’ outreach, the funding also enabled the refurbishment of two youth centres in Woodlands and Ang Mo Kio and ramped up operations in Jurong, which has one of the highest concentrations of youth in Singapore. Staff Volunteerism SP Heart Workers organise outreach activities for social service users throughout the year. These include befriending activities at Senior Activity Centres, helping seniors with their grocery runs, conducting digital clinics and more. At the height of the COVID-19 pandemic, SP Heart Workers also partnered FairPrice to bring a mobile supermarket to the doorstep of seniors. On the children and youth fronts, our SP Heart Workers were also actively involved in distributing learning kits to KidSTART children and their families, as well as conducting reading programmes and digital workshops at Allkin Singapore. In addition, they befriended youth at YGOS through sports and learning journeys. SP’s staff were part of national-level efforts to provide pandemic relief to the public, including the manning of hotlines for Temasek Foundation’s Stay Prepared programme and Ministry of Health’s home recovery scheme. For the latter, SP received national recognition through the COVID-19 Resilience Certificate. Its team leader and assistant team leader received the Public Service Medal (COVID-19) and they were among 16 staff presented the COVID-19 Resilience Medal. SP also received the President’s Certificate of Commendation for sustained support and contributions to the community through donations and volunteerism during the pandemic. Download SP Volunteers Guide Keeping our community safe At SP, safety is our highest priority. Staying free of accident and injury is an important part of our culture, for our community, our staff and our contractors. We organise outreach activities and produce educational resources to raise public awareness on gas safety and to prevent accidents arising from gas leaks and fires. Searchhttps://www.spgroup.com.sg/search?tag=service Search WhatsApp and Facebook Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/WhatsApp-and-Facebook-Service-Disruption Media Advisory WhatsApp and Facebook Service Disruption Singapore, 4 July 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 3 July (See news report: Channel News Asia. For customers who submitted their meter readings via Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Facebook-and-WhatsApp-Service-Disruption Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter [Form] Application for Appointment for Energisation of Service Connectionhttps://www.spgroup.com.sg/dam/jcr:b79a3530-a175-4022-8e8c-bfcf3d298839/Application%20for%20Appointment%20for%20Energisation%20of%20Service%20Connection.pdf APPLICATION FOR APPOINTMENT FOR ENERGISATION OF SERVICE CONNECTION To: HOS, Elect Installation From [Name of Design LEW]: Company: SP Services Ltd Company: Email Address: largeinstall@spgroup.com.sg Contact No.: Date: Application No.: MSS A/C No.: Email Address (Design LEW): Email Address [Info] Supply Conditions for District Cooling Servicehttps://www.spgroup.com.sg/dam/jcr:e11e2c07-2c40-44b8-8306-7f59798fb50e/Supply%20Conditions%20for%20District%20Cooling%20Service.pdf SUPPLY CONDITIONS FOR DISTRICT COOLING SERVICE TABLE OF CONTENTS 1. General and Administrative Provisions 1.1 Purpose of the Conditions 1.2 Definitions 1.3 Hierarchy of Documents 2. General Obligations 2.1 General Obligations of the Service Provider 2.2 General Obligations of the Consumer 3 20190314 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/6ae887a0-e021-4cb3-b1c8-3439a0e4442e/20190314+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter 20190704 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/733dc35f-c0fb-4766-ab95-b3b6a32868ca/20190704+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory WhatsApp n F ce k Service Disruption Singapore, 4 l 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from , . (See news report: Channel News Asia. For customers who submitted their meter readings via WhatsApp since 5pm Schneider Electric Partners SP to Fully Electrify Service Vehicleshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Schneider-Electric-Partners-SP-To-Fully-Electrify-Service-Vehicles Media Release Schneider Electric Partners SP to Fully Electrify Service Vehicles Schneider Electric is the first corporate partner outside of the public transport sector to use SP Group’s nationwide EV charging network Singapore, 2 January 2020 – Schneider Electric (SE) and SP Group (SP) today SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Services-Customer-Service-Centre-Relocates-To-PWC-Building Media Release SP Services' Customer Service Centre Relocates To PWC Building 18 March 2015 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre is conveniently located next [20160927] The Straits Times - Singapore Power Plugs For Electric Service Fleethttps://www.spgroup.com.sg/dam/jcr:9c93f33a-97a8-42be-8401-0876ee353fd7 | TUESDAY, SEPTEMBER 27, 2016 | THE STRAITS TIMES | B1 MENTAL ILLNESS GROUP SEEKS TO END HIRING PRACTICE B2 GALAXY NOTE7 EXCHANGE UNITS ALSO FAULTY B4 MOK KIM WHANG JAIL, FINE FOR ST MARINE EXEC IN GRAFT SCANDAL B3 Singapore Power plugs for electric service fleet It plans to switch its fleet of 400 Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Strides-and-SP-Group-to-Launch-Electrification-As-A-Service--EaaS--for-EV-Customers News Release Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customers Singapore, 28 May 2021 – SP Group (SP) and Strides Transportation (Strides) have signed an agreement to launch Electrification-as-a-Service (EaaS) as a new offering to Strides’ drivers and fleet Media Release - SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d6c1c4d-c024-4e26-b49a-9d3a0eca3b78/%5B20150318%5D+Media+Release+-+SP+Services'+Customer+Service+Centre+Relocates+To+PWC+Building.pdf?MOD=AJPERES&CVID= 18 Mar 2015 For Immediate Release MEDIA RELEASE SP Services’ Customer Service Centre Relocates To PWC Building 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre SP Group Partners SPC to Install EV Chargers at SPC Service Stationshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-partners-SPC-to-install-EV-chargers-at-SPC-service-stations News Release SP Group Partners SPC to Install EV Chargers at SPC Service Stations Roll out will begin with first five of SPC’s stations next year Singapore, 17 November 2022 – SP Group (SP) and Singapore Petroleum Company Ltd (SPC) announced today a partnership to install fast electric vehicle (EV 1 2 3 4 5 ..... 66 Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide - ResidentialUtilities Guide - Commercial Understanding Utilities and Tariffs Electricity tariffs are regulated by the Energy Market Authority (EMA) of Singapore and revised quarterly to reflect the actual cost of electricity. SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application Status SP Utilities Portal Open Electricity Market Towards a greener life SP app Access a full suite of utilities services, including monitoring of energy consumption, payment options and account management. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Community Services | SP Grouphttps://www.spgroup.com.sg/about-us/csr OverviewSP Kids at HeartSupporting YouthStaff VolunteerismKeeping our community safe Community Empowering Lives, for Life At SP Group, we are committed to sustained giving to meet the needs of the community, creating meaningful and lasting impact. We raise funds and contribute to programmes that support vulnerable seniors, youth, and children. The SP Heartware Fund was established in 2005 in partnership with Community Chest. It currently supports vulnerable members of the community across the age spectrum. Through almost 100 critical social services programmes, we enable seniors to age with dignity, and empower young children and youth to optimise their learning and realise their potential by enhancing their social mobility. They benefit from counselling, befriending, mentorship, rehabilitation, education and enrichment resources, nutrition, and caregiver support. Our staff also contribute generously to the Fund, which SP matches dollar for dollar. In addition, SP underwrites all fund-raising and operational costs of the Fund and programmes, so that all donations will go fully to the social service organisations the Fund supports. Volunteerism is an integral part of our DNA. Our staff volunteers, known as SP Heart Workers, are passionate about giving their time, skills, and effort to improve quality of life. They drive outreach activities for the vulnerable and underserved throughout the year. We are grateful to all our staff, business associates, customers, and the public for their contributions to the Fund, over the years, in support of more social services recipients. Click here to donate SP Kids at Heart SP Kids at Heart was launched in June 2021 to support young children from low-income families in their learning journey.   More than 5,000 children under KidSTART have benefited from learning tools, including digital devices for home-based learning. To foster early literacy and parent-child bonding, new initiatives were launched in 2022, including the KidSTART Sea Adventures interactive play and KidSTART Stories, which provides lower-income families with their own mini-library to nurture reading habits. Our SP Heart Workers are also on hand to support the outreach programmes. Supporting Youth SP is committed to empowering youth with access to different developmental pathways, to pursue their education and career aspirations, regardless of their socio-economic background. We extended our support to the youth segment In April 2022 with a S$1.35 million donation to launch the inaugural SP Group Engineering Study Awards. Over three years, 450 engineering students from lower-income families at the Institute of Technical Education (ITE) will receive monthly financial support. In May 2023, SP announced a S$750,000 donation to Youth Guidance Outreach Services (YGOS) which helped launch Singapore’s first-of-its-kind mobile youth engagement outpost powered by an electric van. SP is also providing free charging for this EV on Singapore’s largest fast-charging network. In addition to this mobile outpost to extend YGOS’ outreach, the funding also enabled the refurbishment of two youth centres in Woodlands and Ang Mo Kio and ramped up operations in Jurong, which has one of the highest concentrations of youth in Singapore. Staff Volunteerism SP Heart Workers organise outreach activities for social service users throughout the year. These include befriending activities at Senior Activity Centres, helping seniors with their grocery runs, conducting digital clinics and more. At the height of the COVID-19 pandemic, SP Heart Workers also partnered FairPrice to bring a mobile supermarket to the doorstep of seniors. On the children and youth fronts, our SP Heart Workers were also actively involved in distributing learning kits to KidSTART children and their families, as well as conducting reading programmes and digital workshops at Allkin Singapore. In addition, they befriended youth at YGOS through sports and learning journeys. SP’s staff were part of national-level efforts to provide pandemic relief to the public, including the manning of hotlines for Temasek Foundation’s Stay Prepared programme and Ministry of Health’s home recovery scheme. For the latter, SP received national recognition through the COVID-19 Resilience Certificate. Its team leader and assistant team leader received the Public Service Medal (COVID-19) and they were among 16 staff presented the COVID-19 Resilience Medal. SP also received the President’s Certificate of Commendation for sustained support and contributions to the community through donations and volunteerism during the pandemic. Download SP Volunteers Guide Keeping our community safe At SP, safety is our highest priority. Staying free of accident and injury is an important part of our culture, for our community, our staff and our contractors. We organise outreach activities and produce educational resources to raise public awareness on gas safety and to prevent accidents arising from gas leaks and fires. Climate Services | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/climate-services/overview OverviewBusinessesIndividualsRECsCarbon CreditsSustainability ConsultingThe OneMillionTrees MovementContact Us Climate Services Enabling Your Transition to Net-Zero Countries globally have committed to the Paris Agreement. Businesses and individuals are rallying towards the collective goals of limiting global warming to 1.5 degrees Celsius and achieving carbon neutrality by mid-century. Our comprehensive range of carbon solutions will enable businesses and individuals embark on their sustainability journeys, supporting baseline measurements, developing carbon-reduction roadmap, target setting, implementation and end-to-end reporting. Get in touch with us Our Solutions Integrated Climate Services for Business Climate Services for Individuals Renewable Energy Certificates Sustainability Consulting All-in-one Platform Business Explore how your organisation can measure, reduce and offset emissions today. Read more Individuals Green your monthly electricity consumption with renewable energy. Read more Register Your Project Register your project for Renewable Energy Certificates and enhance your project returns. Read more Our Solutions Renewable Energy Certificates (RECs) Make creditable claims for renewable energy to offset Scope 2 emissions through our range of RECs in Asia. Find out more Carbon Credits Align your sustainability goals and ambitions with Carbon Credits from reputable sources. Find out more Sustainability Consulting Measure your company’s carbon footprint and develop an inventory of your emissions based on Greenhouse Gas (GHG) protocol for Scope 1, 2 and 3 to start your sustainability journey and formulate your carbon-reduction roadmap. Find out more My Carbon Footprint & My Green Credits For individuals and households wanting to play their part to help the environment, My Carbon Footprint and My Green Credits allow you to track your emissions and green your electricity consumption. Start your journey by heading over to the SP app! Find out more Latest News SP Group marks 20 years of Marina Bay district cooling network operations, with plans for expansion Read more SP Group Strengthens EV Charging Network with Full Acquisition of ChargEco Read more SP Group partners KBC to study and develop Vietnam's first district cooling system for industrial parks Read more SP Group launches Singapore’s first EV fast charging hub in a HDB carpark in Tengah Read more DSTA appoints SP Group to roll out smart utilities management system across Singapore's defence facilities Read more SP Mobility and Huawei unveil ultra-fast EV charging integrating battery storage Read more Singapore’s largest industrial district cooling system begins operations to support STMicroelectronics’ decarbonisation strategy Read more SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Sustainable Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide - ResidentialUtilities Guide - Commercial Understanding Utilities and Tariffs Electricity tariffs are regulated by the Energy Market Authority (EMA) of Singapore and revised quarterly to reflect the actual cost of electricity. SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application Status SP Utilities Portal Open Electricity Market Towards a greener life SP app Access a full suite of utilities services, including monitoring of energy consumption, payment options and account management. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Community Services | SP Grouphttps://www.spgroup.com.sg/about-us/csr OverviewSP Kids at HeartSupporting YouthStaff VolunteerismKeeping our community safe Community Empowering Lives, for Life At SP Group, we are committed to sustained giving to meet the needs of the community, creating meaningful and lasting impact. We raise funds and contribute to programmes that support vulnerable seniors, youth, and children. The SP Heartware Fund was established in 2005 in partnership with Community Chest. It currently supports vulnerable members of the community across the age spectrum. Through almost 100 critical social services programmes, we enable seniors to age with dignity, and empower young children and youth to optimise their learning and realise their potential by enhancing their social mobility. They benefit from counselling, befriending, mentorship, rehabilitation, education and enrichment resources, nutrition, and caregiver support. Our staff also contribute generously to the Fund, which SP matches dollar for dollar. In addition, SP underwrites all fund-raising and operational costs of the Fund and programmes, so that all donations will go fully to the social service organisations the Fund supports. Volunteerism is an integral part of our DNA. Our staff volunteers, known as SP Heart Workers, are passionate about giving their time, skills, and effort to improve quality of life. They drive outreach activities for the vulnerable and underserved throughout the year. We are grateful to all our staff, business associates, customers, and the public for their contributions to the Fund, over the years, in support of more social services recipients. Click here to donate SP Kids at Heart SP Kids at Heart was launched in June 2021 to support young children from low-income families in their learning journey.   More than 5,000 children under KidSTART have benefited from learning tools, including digital devices for home-based learning. To foster early literacy and parent-child bonding, new initiatives were launched in 2022, including the KidSTART Sea Adventures interactive play and KidSTART Stories, which provides lower-income families with their own mini-library to nurture reading habits. Our SP Heart Workers are also on hand to support the outreach programmes. Supporting Youth SP is committed to empowering youth with access to different developmental pathways, to pursue their education and career aspirations, regardless of their socio-economic background. We extended our support to the youth segment In April 2022 with a S$1.35 million donation to launch the inaugural SP Group Engineering Study Awards. Over three years, 450 engineering students from lower-income families at the Institute of Technical Education (ITE) will receive monthly financial support. In May 2023, SP announced a S$750,000 donation to Youth Guidance Outreach Services (YGOS) which helped launch Singapore’s first-of-its-kind mobile youth engagement outpost powered by an electric van. SP is also providing free charging for this EV on Singapore’s largest fast-charging network. In addition to this mobile outpost to extend YGOS’ outreach, the funding also enabled the refurbishment of two youth centres in Woodlands and Ang Mo Kio and ramped up operations in Jurong, which has one of the highest concentrations of youth in Singapore. Staff Volunteerism SP Heart Workers organise outreach activities for social service users throughout the year. These include befriending activities at Senior Activity Centres, helping seniors with their grocery runs, conducting digital clinics and more. At the height of the COVID-19 pandemic, SP Heart Workers also partnered FairPrice to bring a mobile supermarket to the doorstep of seniors. On the children and youth fronts, our SP Heart Workers were also actively involved in distributing learning kits to KidSTART children and their families, as well as conducting reading programmes and digital workshops at Allkin Singapore. In addition, they befriended youth at YGOS through sports and learning journeys. SP’s staff were part of national-level efforts to provide pandemic relief to the public, including the manning of hotlines for Temasek Foundation’s Stay Prepared programme and Ministry of Health’s home recovery scheme. For the latter, SP received national recognition through the COVID-19 Resilience Certificate. Its team leader and assistant team leader received the Public Service Medal (COVID-19) and they were among 16 staff presented the COVID-19 Resilience Medal. SP also received the President’s Certificate of Commendation for sustained support and contributions to the community through donations and volunteerism during the pandemic. Download SP Volunteers Guide Keeping our community safe At SP, safety is our highest priority. Staying free of accident and injury is an important part of our culture, for our community, our staff and our contractors. We organise outreach activities and produce educational resources to raise public awareness on gas safety and to prevent accidents arising from gas leaks and fires. Climate Services | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/climate-services/overview OverviewBusinessesIndividualsRECsCarbon CreditsSustainability ConsultingThe OneMillionTrees MovementContact Us Climate Services Enabling Your Transition to Net-Zero Countries globally have committed to the Paris Agreement. Businesses and individuals are rallying towards the collective goals of limiting global warming to 1.5 degrees Celsius and achieving carbon neutrality by mid-century. Our comprehensive range of carbon solutions will enable businesses and individuals embark on their sustainability journeys, supporting baseline measurements, developing carbon-reduction roadmap, target setting, implementation and end-to-end reporting. Get in touch with us Our Solutions Integrated Climate Services for Business Climate Services for Individuals Renewable Energy Certificates Sustainability Consulting All-in-one Platform Business Explore how your organisation can measure, reduce and offset emissions today. Read more Individuals Green your monthly electricity consumption with renewable energy. Read more Register Your Project Register your project for Renewable Energy Certificates and enhance your project returns. Read more Our Solutions Renewable Energy Certificates (RECs) Make creditable claims for renewable energy to offset Scope 2 emissions through our range of RECs in Asia. Find out more Carbon Credits Align your sustainability goals and ambitions with Carbon Credits from reputable sources. Find out more Sustainability Consulting Measure your company’s carbon footprint and develop an inventory of your emissions based on Greenhouse Gas (GHG) protocol for Scope 1, 2 and 3 to start your sustainability journey and formulate your carbon-reduction roadmap. Find out more My Carbon Footprint & My Green Credits For individuals and households wanting to play their part to help the environment, My Carbon Footprint and My Green Credits allow you to track your emissions and green your electricity consumption. Start your journey by heading over to the SP app! Find out more Latest News SP Group marks 20 years of Marina Bay district cooling network operations, with plans for expansion Read more SP Group Strengthens EV Charging Network with Full Acquisition of ChargEco Read more SP Group partners KBC to study and develop Vietnam's first district cooling system for industrial parks Read more SP Group launches Singapore’s first EV fast charging hub in a HDB carpark in Tengah Read more DSTA appoints SP Group to roll out smart utilities management system across Singapore's defence facilities Read more SP Mobility and Huawei unveil ultra-fast EV charging integrating battery storage Read more Singapore’s largest industrial district cooling system begins operations to support STMicroelectronics’ decarbonisation strategy Read more SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Sustainable Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Searchhttps://www.spgroup.com.sg/search?tag=service Search WhatsApp and Facebook Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/WhatsApp-and-Facebook-Service-Disruption Media Advisory WhatsApp and Facebook Service Disruption Singapore, 4 July 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 3 July (See news report: Channel News Asia. For customers who submitted their meter readings via Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Facebook-and-WhatsApp-Service-Disruption Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter [Info] Supply Conditions for District Cooling Servicehttps://www.spgroup.com.sg/dam/jcr:e11e2c07-2c40-44b8-8306-7f59798fb50e/Supply%20Conditions%20for%20District%20Cooling%20Service.pdf SUPPLY CONDITIONS FOR DISTRICT COOLING SERVICE TABLE OF CONTENTS 1. General and Administrative Provisions 1.1 Purpose of the Conditions 1.2 Definitions 1.3 Hierarchy of Documents 2. General Obligations 2.1 General Obligations of the Service Provider 2.2 General Obligations of the Consumer 3 [Form] Application for Appointment for Energisation of Service Connectionhttps://www.spgroup.com.sg/dam/jcr:b79a3530-a175-4022-8e8c-bfcf3d298839/Application%20for%20Appointment%20for%20Energisation%20of%20Service%20Connection.pdf APPLICATION FOR APPOINTMENT FOR ENERGISATION OF SERVICE CONNECTION To: HOS, Elect Installation From [Name of Design LEW]: Company: SP Services Ltd Company: Email Address: largeinstall@spgroup.com.sg Contact No.: Date: Application No.: MSS A/C No.: Email Address (Design LEW): Email Address 20190704 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/733dc35f-c0fb-4766-ab95-b3b6a32868ca/20190704+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory WhatsApp n F ce k Service Disruption Singapore, 4 l 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from , . (See news report: Channel News Asia. For customers who submitted their meter readings via WhatsApp since 5pm 20190314 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/6ae887a0-e021-4cb3-b1c8-3439a0e4442e/20190314+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Services-Customer-Service-Centre-Relocates-To-PWC-Building Media Release SP Services' Customer Service Centre Relocates To PWC Building 18 March 2015 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre is conveniently located next Schneider Electric Partners SP to Fully Electrify Service Vehicleshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Schneider-Electric-Partners-SP-To-Fully-Electrify-Service-Vehicles Media Release Schneider Electric Partners SP to Fully Electrify Service Vehicles Schneider Electric is the first corporate partner outside of the public transport sector to use SP Group’s nationwide EV charging network Singapore, 2 January 2020 – Schneider Electric (SE) and SP Group (SP) today [20160927] The Straits Times - Singapore Power Plugs For Electric Service Fleethttps://www.spgroup.com.sg/dam/jcr:9c93f33a-97a8-42be-8401-0876ee353fd7 | TUESDAY, SEPTEMBER 27, 2016 | THE STRAITS TIMES | B1 MENTAL ILLNESS GROUP SEEKS TO END HIRING PRACTICE B2 GALAXY NOTE7 EXCHANGE UNITS ALSO FAULTY B4 MOK KIM WHANG JAIL, FINE FOR ST MARINE EXEC IN GRAFT SCANDAL B3 Singapore Power plugs for electric service fleet It plans to switch its fleet of 400 Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Strides-and-SP-Group-to-Launch-Electrification-As-A-Service--EaaS--for-EV-Customers News Release Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customers Singapore, 28 May 2021 – SP Group (SP) and Strides Transportation (Strides) have signed an agreement to launch Electrification-as-a-Service (EaaS) as a new offering to Strides’ drivers and fleet Media Release - SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d6c1c4d-c024-4e26-b49a-9d3a0eca3b78/%5B20150318%5D+Media+Release+-+SP+Services'+Customer+Service+Centre+Relocates+To+PWC+Building.pdf?MOD=AJPERES&CVID= 18 Mar 2015 For Immediate Release MEDIA RELEASE SP Services’ Customer Service Centre Relocates To PWC Building 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre SP Group Partners SPC to Install EV Chargers at SPC Service Stationshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-partners-SPC-to-install-EV-chargers-at-SPC-service-stations News Release SP Group Partners SPC to Install EV Chargers at SPC Service Stations Roll out will begin with first five of SPC’s stations next year Singapore, 17 November 2022 – SP Group (SP) and Singapore Petroleum Company Ltd (SPC) announced today a partnership to install fast electric vehicle (EV 1 2 3 4 5 ..... 66 Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide - ResidentialUtilities Guide - Commercial Understanding Utilities and Tariffs Electricity tariffs are regulated by the Energy Market Authority (EMA) of Singapore and revised quarterly to reflect the actual cost of electricity. SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application Status SP Utilities Portal Open Electricity Market Towards a greener life SP app Access a full suite of utilities services, including monitoring of energy consumption, payment options and account management. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Community Services | SP Grouphttps://www.spgroup.com.sg/about-us/csr OverviewSP Kids at HeartSupporting YouthStaff VolunteerismKeeping our community safe Community Empowering Lives, for Life At SP Group, we are committed to sustained giving to meet the needs of the community, creating meaningful and lasting impact. We raise funds and contribute to programmes that support vulnerable seniors, youth, and children. The SP Heartware Fund was established in 2005 in partnership with Community Chest. It currently supports vulnerable members of the community across the age spectrum. Through almost 100 critical social services programmes, we enable seniors to age with dignity, and empower young children and youth to optimise their learning and realise their potential by enhancing their social mobility. They benefit from counselling, befriending, mentorship, rehabilitation, education and enrichment resources, nutrition, and caregiver support. Our staff also contribute generously to the Fund, which SP matches dollar for dollar. In addition, SP underwrites all fund-raising and operational costs of the Fund and programmes, so that all donations will go fully to the social service organisations the Fund supports. Volunteerism is an integral part of our DNA. Our staff volunteers, known as SP Heart Workers, are passionate about giving their time, skills, and effort to improve quality of life. They drive outreach activities for the vulnerable and underserved throughout the year. We are grateful to all our staff, business associates, customers, and the public for their contributions to the Fund, over the years, in support of more social services recipients. Click here to donate SP Kids at Heart SP Kids at Heart was launched in June 2021 to suppor

MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 APRIL TO 30 JUNE 2022 Singapore, 31 March 2022 – For the period from 1 April to 30 June 2022, electricity tariff (before 7% GST) will increase by an average of 9.9% or 2.49 cents per kWh compared with the previous quarter. The increase is mainly due to higher energy cost arising from significantly higher global gas and oil prices exacerbated by the conflict in Ukraine. For details on the components of the electricity tariff, please refer to Appendix 1: Breakdown of Electricity Tariff. For households, the electricity tariff (before 7% GST) will increase from 25.44 to 27.94 cents per kWh for 1 April to 30 June 2022. The average monthly electricity bill for families living in HDB four-room flats will increase by $8.73 (before 7% GST) (Appendix 3: Average monthly electricity bills of domestic consumers). *before 7% GST SP Group reviews the electricity tariffs every quarter based on guidelines set by the electricity industry regulator, Energy Market Authority (EMA). The tariffs shown in Appendix 2 have been approved by EMA. Issued by: SP Group 2 Kallang Sector Singapore 349277 www.spgroup.com.sg Appendix 1 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: a) Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of fuel and power generation. The fuel cost is the cost of imported natural gas, which is tied to oil prices by commercial contracts. The cost of power generation covers mainly the costs of operating the power stations, such as the manpower and maintenance costs, as well as the capital cost of the stations. b) Network costs (paid to SP Group): This is to recover the cost of transporting electricity through the power grid. c) Market Support Services Fee (paid to SP Group): This is to recover the costs of billing and meter reading, data management, retail market systems as well as market development initiatives. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q2 2022 TARIFF (before 7% GST) Market Admin & PSO Fee (Increase by <0.01¢/kWh) 0.06¢/kWh (<1%) MSS Fee (No Change) 0.40¢/kWh (1.4%) Network Costs (No Change) 5.77¢/kWh (20.7%) Energy Costs (Increase by 2.50¢/kWh) 21.71¢/kWh (77.7%) ELECTRICITY TARIFFS FROM 1 APRIL 2022 LOW TENSION SUPPLIES, DOMESTIC All units, ¢/kWh LOW TENSION SUPPLIES, NON-DOMESTIC All units, ¢/kWh HIGH TENSION SMALL (HTS) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh HIGH TENSION LARGE (HTL) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh EXTRA HIGH TENSION (EHT) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh Existing Tariff (without GST) New Tariff (without GST) Appendix 2 New Tariff (with 7% GST) 25.44 27.94 29.90 25.44 27.94 29.90 10.90 10.90 11.66 16.35 16.35 17.49 22.77 25.71 27.51 13.77 14.54 15.56 0.59 0.59 0.63 10.90 10.90 11.66 16.35 16.35 17.49 22.55 25.49 27.27 13.76 14.53 15.55 0.59 0.59 0.63 9.33 9.33 9.98 14.00 14.00 14.98 21.61 24.48 26.19 13.65 14.40 15.41 0.48 0.48 0.51 AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS TARIFF WEF 1 APRIL 2022 (before 7% GST) Appendix 3 Type of Premises Average monthly consumption per Customer Average Monthly Bill New Average Monthly Bill Average Change in Monthly Bill kWh $(a) $(b) $(b-a) % HDB 1 Room 134.75 34.28 37.65 3.37 9.8 HDB 2 Room 181.72 46.23 50.77 4.54 9.8 HDB 3 Room 253.19 64.41 70.74 6.33 9.8 HDB 4 Room 349.24 88.85 97.58 8.73 9.8 HDB 5 Room 407.57 103.69 113.88 10.19 9.8 HDB Executive 498.57 126.84 139.30 12.46 9.8 Apartment 502.65 127.87 140.44 12.57 9.8 Terrace 810.53 206.20 226.46 20.26 9.8 Semi-Detached 1,099.47 279.71 307.19 27.48 9.8 Bungalow 2,141.39 544.77 598.30 53.53 9.8 Average 392.87 99.95 109.77 9.82 9.8

Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/not-leaving-gas-safety-to-chance SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Not Leaving Gas Safety to Chance RELIABILITY SP’s gas safety ambassadors: (from left) Technician Roslee bin Mohamed Moksin, Engineer Lydia Koh and Technical Officer Muhammad Rezduan bin Abdullah. Gas Engineer Lydia Koh, 24, had just Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/electricitys-first-responders SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Electricity’s First Responders RELIABILITY SP Group’s Principal Engineer Jerome Choong is one of the first at the scene should an electricity disruption happen. Five-year-old Jovan thinks his father Jerome Choong, an SP Group Principal Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/best-in-class-customer-experience-with-a-personal-touch SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Best-in-class customer experience, with a personal touch RELIABILITY Our colleagues inspire us with their talent, dedication and capacity to juggle many hats in their profession, family and the community. Meet Jacqueline Chew as she Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/safeguarding-the-backbone-of-singapores-grid SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Safeguarding the Backbone of Singapore’s Grid RELIABILITY The transmission substations that Kane Neo oversees are key to keeping Singapore powered Kane Neo and his team protect a part of the power world that is invisible to most Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/guarding-gas-operations-for-the-nations-power-needs SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Guarding Gas Operations for the Nation’s Power Needs RELIABILITY Ong Sheau Chin at the Sakra Gas Receiving Facility in Jurong Island. Most people associate gas with cooking, so it is easy to underestimate how gas operations impact Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/helping-consumers-change-and-save SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Helping Consumers Change and Save RELIABILITY The electricity market is opening up to all residential customers in 2018. They can choose the electricity provider and price plan that best suit their lifestyle and needs. SP Group will help Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/always-here-for-you SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Always Here for You RELIABILITY Life should be free of interruption. But when it happens, we know what it means for you to have things back to normal without delay. Our officers stand by 24/7 to respond immediately, should electricity Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/beyond-the-call-of-duty SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Beyond the call of duty RELIABILITY Customer service is a key part of the job for 36-year-old Louis Ang Ming Hui, a Principal Engineer at SP Group’s Gas Distribution Pipeline Operations and Maintenance (DPOM) section. Out of all Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/pushing-boundaries-to-impact-future-generations SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Pushing boundaries to impact future generations RELIABILITY Managing high voltage equipment is all in a day’s work for our senior engineer Tan Jie Yi. She works in the Transmission Operation and Maintenance team, part of the 24/7 Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/mobile-generators-powering-continuity SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Mobile Generators: Powering Continuity RELIABILITY Mohamed Nasir bin Mohamed Ismail, Technical Officer, Electricity Operations (center) together with Ismet Imran bin Chuma'ing, Senior Technician, Electricity Operations (left Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water Category: Reliability 1 2 3 4 5 ..... 22

POWERING THE NATION SINGAPORE POWER ANNUAL REPORT 2012 POWERING THE NATION Energy is critical to the growth of the nation – in Singapore, Australia and wherever our presence is established. With a highly skilled workforce that embraces exciting challenges, and leading-edge technology that reaps efficiency and innovation, Singapore Power ensures energy is delivered reliably and costeffectively, and is accessible to all. For our customers and the community, our partners and staff, our work contributes to a strong and vibrant economy, keeps businesses and industries humming and sustains quality of life for families. From left: Yeo Kheng San, Principal Engineer, Network Management Bay Suay Yang, Technical Manager, Systems on Silicon Manufacturing Co. Building TRUST We make power accessible wherever and whenever it is needed, for the nation’s progress and a better tomorrow for our community. Our customers, partners and employees count on us to make a valuable impact through all our responsibilities. Harnessing Technology We harness leading-edge technology to deliver world-class performance and customer experience. We are committed to developing next-generation power solutions to meet present and future needs. Distribution Control Centre, Ayer Rajah District Office From left: Leong Wai Yee, Engineer, SP Engineering Board / Woon Thian Han, Henrick, Engineer Lee Say Teck, Cedric, Principal Engineer, Network Management Nur Hafiza Binte Mohd Zulkifli, Engineer / Yong Haur Ming, Engineer Tang Shing Him, Accountant, Finance Developing Talent Designing and running the complexity of the nation’s power infrastructure and service takes a passionate and dedicated workforce. We value diversity of talent and nurture our people by developing expertise and rewarding good performance. Our Mission We provide reliable and efficient energy utility services to enhance the economy and the quality of life. Our Values Commitment We commit to creating value for our customers, our people, and our shareholders. We uphold the highest standards of service and performance. Integrity We act with honesty. We practise the highest ethical standards. Passion We take pride and ownership in what we do. Teamwork We support, respect and trust each other. We continually learn, and share ideas and knowledge. Safety is our Way of Life Safety Pledge Safety is our highest priority Every life is precious Every accident is avoidable We uphold safe practices and strive for zero accident 08 Singapore Power Annual Report 2012 The Singapore Power Group Singapore Power (SP) Limited is a leading energy utility company in Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia. The SP Group is wholly owned by Temasek Holdings (Private) Limited. Over a million industrial, commercial and residential customers in Singapore benefit from SP ’s world-class transmission, distribution and market support services. The SP networks in Singapore are amongst the most reliable and costeffective worldwide. In Australia, the SP Group serves 2.8 million consumers through wholly owned SPIAA, a diversified energy utility company and 51%-owned SP AusNet, which is publicly listed on the Australian and Singapore Stock Exchanges. As one of Singapore’s largest corporations, SP recorded revenue of S$9.0 billion and assets of S$34.5 billion in FY 12/13. Singapore Power Annual Report 2012 09 Contents FROM THE CHAIRMAN 12 Financial Highlights 16 Group Structure 17 Board of Directors 18 Senior Management 22 Awards & Accolades 24 Corporate Governance 27 Risk Management/SAFETY 31 ELECTRICITY AND GAS NETWORKS 34 SINGAPORE DISTRICT COOLING 47 Australia OPERATIONS 48 Service Excellence 54 Building our talent pool 56 Developing Expertise 59 Community Outreach 62 Financial Summary 65 DEVELOP AND SUS AIN FROM THE CHAIRMAN Singapore Power continues to focus on providing reliable and quality utility services to customers both in Singapore and Australia, while contributing to the development of the two nations. Singapore Power continues to focus on providing reliable and quality utility services to customers both in Singapore and Australia, while contributing to the development of the two nations. More than four million electricity and gas customers depend on us to deliver energy to them reliably, cost-effectively and safely at all times. This is certainly a monumental task and is made possible with the support and dedicated effort as well as expertise of all our staff, and our business partners. FINANCIAL PERFORMANCE Group net profit, excluding exceptional items, for the financial year ended 31 March 2013 was S$878 million, compared to S$930 million in the previous year. The decrease was due to the final adjustments to the qualifying revenue for the regulatory period from 1 April 2008 to 31 March 2013, and the weaker Australian dollar. Total assets grew by S$2.1 billion to S$34.5 billion during the year as the Group continues to invest in electricity and gas networks in Singapore and Australia. ENHANCING OPERATIONAL EXCELLENCE At SP, we focus our efforts on ensuring that our strategies and operations not only drive our business but also enhance quality of life. Mindful that the best of strategies would be meaningless with flawed execution, we remain committed in enhancing our operational excellence. For FY12/13, the Singapore electricity network continued to perform well within set targets. The System Average Interruption Duration Index (SAIDI) was 0.42 minute per customer per year, while the System Average Interruption Frequency Index (SAIFI) was 0.0087 interruptions per customer per year. Said another way, the average electricity customer would experience an interruption only once in 115 years. Gas network performance was also well within regulatory targets, with SAIDI and SAIFI scores of 0.174 minute and 0.0026 interruption per customer per year respectively. While upholding high network performance standards, grid charges for electricity have come down over the years due to increased efficiencies and better technology applications. In fact, average grid charge has reduced 30% over the past 10 years from 4.30 cents/kWh to 3.06 cents/kWh. During the year, SP continued to upgrade and expand its infrastructure to meet Singapore’s growing demand for electricity. Several transmission projects were completed and commissioned. These include: • Marina South 230kV substation, mainly to serve future developments at Marina South. This is Singapore’s first 230/22kV substation, minimising the land area needed for substation buildings. • Seletar Aerospace Park 66kV substation to serve the upcoming aerospace hub and Seletar Airport. • Two 66kV cable circuits to power up the LNG terminal on Jurong Island. The terminal will diversify Singapore’s energy resources and meet future energy needs. • Two 66kV cable circuits to power up the Tuas Spring desalination plant. The plant is Singapore’s latest water supply infrastructure project and will further enhance water supply security. 12 Singapore Power Annual Report 2012 The transmission projects in progress include the 400kV substation at Rangoon Road to meet growing demand and strengthen the network in central Singapore. PowerGas extended the natural gas network by 29km and the town gas network by 85km to reach more residential estates and commercial premises. Construction of the 18.5km North-South and the 16.5km East-West transmission cable tunnels is progressing well towards completion by 2018. The six main contract packages for the project were awarded in September 2012, and work started in December that year. Most of the 18 shaft sites would have the construction of the upper shafts completed by September 2013. In Australia, Jemena’s electricity network achieved its best year for network reliability in 2012. The network experienced an average of 50.2 unplanned minutes off supply in 2012, a 9 per cent improvement on 2011, and well below the Australian Energy Regulator’s target. SP AusNet also improved supply reliability, reducing the time that customers were without electricity by 13.7 per cent and gas by 11.7 per cent. SP AusNet invested $881.4 million over the past year in capital expenditure to strengthen and expand its network. There were 11,485 new electricity customers and 13,825 new gas customers connected over the year. Leveraging advanced technology, we were able to power the nation while actively engaged in research and development to improve energy efficiency as well as develop sustainable solutions for the power network of the future. Key initiatives include enterprise asset management, data analytics, mobile applications, smart grid, micro-grids and distributed generation and energy storage. SERVICE EXCELLENCE SP continued to engage business customers through its Power Quality Interest Groups knowledge sharing sessions, workshops and site visits. We strive to improve customer experience by enhancing our services and operations, and raise productivity through technology and innovations to mitigate cost pressures. These help us to efficiently manage 1.4 million bills and 75,000 phone calls monthly, as well as the 3.3 million electricity, water and gas meters read every two months. Among the new initiatives are a smartphone app for customers to submit their own meter readings for greater billing accuracy and convenience. The customer service web portal now has more features that cater to the rising and evolving needs of customers. Our service ratings affirm the efforts to design and plan strategies that bring value to our customers. In the biennial Customer Satisfaction Survey 2012 which covered 1,209 respondents, SP Services topped customer ratings ahead of major statutory boards and service organisations in Singapore. SP Services was honoured as one of the finalists at the Singapore Service Excellence Medallion 2012 Awards for its customer-focused culture and practices. COMMITMENT TO SAFETY For FY12/13, our lost time injury frequency rate was 1.1, lower than the national average of 1.7. Our lost time injury severity rate was 14.9, significantly lower than the national average of 88. An SP Group Safety Review Committee (GSRC) was formed during the year to conduct an extensive review of safety practices across SP’s subsidiaries, learn from external best safety practitioners, and propose recommendations to enhance safety further. Singapore Power Annual Report 2012 13 FROM THE CHAIRMAN In Australia, Jemena achieved an improvement in significant injury frequency rate (SIFR), from 12.1 at the end of FY12 to 9.3 at the end of FY13. Key initiatives include a five-year health and safety strategic plan and appointment of a critical coach for health and safety culture improvements. SP AusNet achieved a 31 per cent improvement in recordable injury frequency rate compared to the previous year, underpinned by its ‘MissionZero’ safety strategy. INVESTING IN OUR PEOPLE We recognise that a strong, dynamic and forward looking workforce is paramount in order to carry out our role successfully, while continuing to advance and innovate for the future. It is important for our people to buy into our vision, have a deep sense of ownership and pride, and to be equipped with the knowledge, tools and support to succeed in their careers. In FY12/13, we launched a 5-year Human Resource Masterplan to tackle strategic priorities in attracting and retaining talent. This includes an enhanced performance management framework with a strong emphasis on staff development with structured goals-setting. We also continue to invest in enhancing people management, technical and soft skills competencies for staff through various learning programmes. SP continued to partner the Union of Power & Gas Employees (UPAGE) to reach out to and equip staff with the necessary skills for bigger job responsibilities and better pay. We have also established the SP Engineering Board (SPEB) in April 2013 to uphold the SP Group’s leadership in network engineering and meet the Group’s mission to deliver energy solutions reliably and efficiently. The SPEB will help identify, retain and build up engineering capabilities and technical competencies to meet future operational requirements. In Australia, Jemena launched two new talent management systems during the year – ETWeb and illuminate. ETWeb is an online employee performance management system that aims to enhance the accountability and transparency of employee performance and development information. illuminate on the other hand is a company recognition programme to reward employee excellence. SP AusNet developed a three-year talent roadmap to attract, develop and retain employees with crucial leadership and technical skills. A quarterly Talent and Diversity Forum attended by general managers was established to lead diversity improvement across the organisation, develop people capabilities and provide governance for talent, succession and performance management processes. Zinfra Group collaborated with Engineers Australia on a professional development programme to raise industry standards. Engineers Australia will provide professional development support, assessment and accreditation services for Zinfra Group engineers and engineering officers. CARING FOR THE COMMUNITY As a responsible citizen, we seek to make a positive impact through meaningful contributions to the underprivileged, caring for the environment and improving consumer awareness on energy matters. Our SP Heartware Fund which supports some 2,100 needy elderly under the Home Help Service programmes has raised more than $7 million since its inception. For FY12/13, we raised over $1 million for 14 Singapore Power Annual Report 2012 We recognise that a strong, dynamic and forward looking workforce is paramount in order to carry out our role successfully, while continuing to advance and innovate for the future. It is important for our people to buy into our vision, have a deep sense of ownership and pride, and to be equipped with the knowledge, tools and support to succeed in their careers. this Fund. Our staff donated $19,800 to this Fund and $36,900 to the ComChest SHARE programme. SP matched these contributions dollar-for-dollar. We also contributed close to $500,000 to various charity organisations and causes. The elderly have been our beneficiary group of focus as they have helped our nation prosper and we want to help them journey through their golden years with respect and dignity. In Australia, Jemena employees raised over A$60,000 for charities, including the Salvation Army, Parramatta Mission and the Children’s Hospital at Westmead. Zinfra Group’s employees contributed to a variety of charity initiatives throughout the year while SP AusNet’s Community Development Fund collaborated with local councils to offer grants to local non-profit community organisations. SECURING FUTURE GROWTH Australia forms a critical part of SP’s growth strategy, and will remain firmly so. Currently, Singapore Power International Pte Ltd (SPI) owns SPI (Australia) Assets Pte Ltd (SPIAA), which operates under the Jemena brand, and 51 per cent of SP AusNet. To enhance investment value and position for future strategic growth, SPI entered into an agreement with State Grid International Development Ltd (SGID) in May 2013 for SGID to purchase a 60 per cent shareholding in SPIAA and a 19.9 per cent interest in SP AusNet. SGID is a subsidiary of State Grid Corporation of China (SGCC), the world’s largest utility, with core businesses in the construction and operation of electricity grids and provision of electricity supply services, and will bring on board its extensive operational experience to add value to the joint venture. The partnership also demonstrates the confidence of SP and SGCC in the long term growth potential of SPIAA and SP AusNet, as well as the energy infrastructure environment in Australia. Colleagues in Singapore and Australia will build on their established relationships, and find valuable new insights with SGCC’s partnership, as we embark on this next exciting phase of growth to enhance the value of our Australia businesses even further. IN APPRECIATION I would like to express my appreciation to the Board of Directors, Management and staff, UPAGE and unions representing employees in Australia for their immense contributions to another good year for SP. I would also like to place on record my sincere appreciation to my predecessor Mr Ng Kee Choe for his invaluable contributions during his tenure in SP, and welcome on board Mr Ong Yew Huat who was appointed to the Board on 8 February 2013. Together with all our stakeholders, we look forward to continued growth, creating solutions for future generations and achieving greater success for the economies and communities in which we operate. Mohd Hassan Marican Chairman 1 October 2013 Singapore Power Annual Report 2012 15 Financial Highlights Operating revenue ($million) Total Assets ($million) 10,000 8,000 7,805 8,662 8,968 40,000 30,000 31,093 32,366 34,456 6,000 4,000 20,000 2,000 10,000 0 FY10/11 FY11/12 FY12/13 0 FY10/11 FY11/12 FY12/13 Net Profit After Tax ($million) Shareholders’ Equity ($million) 1,000 800 924 930 878* 10,000 8,000 7,843 8,336 8,464 600 6,000 400 4,000 200 2,000 0 FY10/11 FY11/12 FY12/13 0 FY10/11 FY11/12 FY12/13 Economic Value Added (EVA) ($million) Return on Equity (%) 400 20 300 200 339 339 257 15 10 12.6% 11.5% 10.5%* 100 5 0 FY10/11 FY11/12 FY12/13 * Exclude exceptional items on impairment 0 FY10/11 FY11/12 FY12/13 16 Singapore Power Annual Report 2012 Group Structure SINGAPORE OPERATIONS AUSTRALIA OPERATIONS SP PowerAssets SP Training and Consultancy Company SP AusNet (51%) PowerGas SP PowerGrid SP Telecommunications Singapore District Cooling (60%) SPI Management Services Jemena SP Services Power Automation (51%) Zinfra Group SINGAPORE OPERATIONS We own and operate the Singapore electricity and gas transmission and distribution networks. We also service consumers for their utility needs, through providing meter reading, billing, and customer service support. SP PowerAssets owns the electricity transmission and distribution assets, while PowerGas owns the gas transmission and distribution assets. SP PowerGrid manages the electricity and gas transmission and distribution networks owned by SP PowerAssets and PowerGas. SP Services provides market support services to customers for electricity, gas, water and refuse removal, and facilitates electricity retail market competition. SP Training and Consultancy Company provides consultancy and training, leveraging SP’s expertise in developing and operating energy utility infrastructure and businesses. SP Telecommunications provides telecommunication infrastructure services. AUSTRALIA OPERATIONS SP AusNet and Jemena form the two main arms of our business in Australia. Together, their presence spans eastern Australia, and includes electricity and gas transmission and distribution ownership and operation, as well as related services. SP AusNet owns and operates Victoria’s electricity transmission network, an electricity distribution network in eastern Victoria, and a gas distribution network in western Victoria. SPI Management Services is the management company operating the business of SP AusNet under a management services agreement. Jemena owns and operates gas transmission pipelines, gas and electricity distribution networks in New South Wales, Queensland, Victoria and the Australian Capital Territory. Zinfra Group provides engineering, operations, maintenance and construction services to Jemena and external clients. Singapore District Cooling is a joint-venture company providing chilled water services for airconditioning in buildings. Power Automation is a joint-venture systems integration company providing power system control, smart grid/metering, protection system and substation automation solutions. Singapore Power Annual Report 2012 17 Board Of Directors Tan Sri Mohd Hassan Marican Tan Sri Mohd Hassan Marican was appointed Director of Singapore Power Ltd in February 2011 and became its Chairman on 30 June 2012. Tan Sri Hassan is the Chairman of Pavilion Energy Pte Ltd and Deputy Chairman of Sembcorp Marine Ltd; and a Director of Sembcorp Industries Ltd, Regional Economic Development Authority of Sarawak, Sarawak Energy Berhad, Lambert Energy Advisory Ltd, mh Marican Advisory Sdn Bhd and Lan Ting Holdings Pte Ltd. He is also a Senior International Advisor of Temasek International Advisors, a subsidiary of Temasek Holdings. Tan Sri Hassan was the President & CEO of Malaysia’s Petroliam Nasional (PETRONAS) from 1995 until his retirement in February 2010 and has over 30 years’ experience in finance and management. Alan Chan Heng Loon Mr Alan Chan Heng Loon has been a Director since June 2001. He is also the Chairman of SP PowerAssets Ltd. Mr Chan is the Chief Executive Officer of Singapore Press Holdings Ltd. He sits on the boards of Singapore Press Holdings Ltd and its subsidiaries, MediaCorp TV Holdings Pte Ltd, MediaCorp Press Ltd and OpenNet Pte Ltd. Mr Chan is the Chairman of the Ministry of Defence – Panel on Safety & Safety Management, a member of the Public Service Commission; and a Director of Business China, Singapore-China Foundation and the Lee Kuan Yew Fund for Bilingualism. He also serves on the boards of the Federation Internationale of Periodics Publishers and World Association of Newspapers – IFRA. Mr Chan was formerly the Permanent Secretary for the Ministry of Transport. He chaired the Council that reviewed the Code of Corporate Governance in 2012. Mr Chan was awarded the Public Administration Medal (Gold) in 2002 and the Meritorious Service Medal at the 2012 National Day Awards. Ho Tian Yee Mr Ho Tian Yee joined the Board in May 2003. He is also a Director of SP AusNet. Mr Ho is the Managing Director of Pacific Asset Management (S) Pte Ltd. He is appointed as Investment Advisor of Blue Edge Advisors Pte Ltd and holds directorships in publicly-listed companies including DBS Group Holdings Ltd and DBS Bank Ltd. He is also a Director of Fullerton Fund Management Co Ltd and was formerly a Director of Fraser and Neave Ltd and Singapore Exchange Ltd. Mr Ho was awarded the Public Service Medal in 1997. 18 Singapore Power Annual Report 2012 Tan Chee Meng Mr Tan Chee Meng joined the Board in August 2005. He is also a Director of SPI (Australia) Assets Pty Ltd. A Senior Counsel, Mr Tan is the Deputy Managing Partner of WongPartnership LLP. Mr Tan sits on the boards of Urban Redevelopment Authority, Jurong Town Corporation, Mapletree Commercial Trust Management Ltd, St Gabriel’s Foundation, All Saints Home and WOPA Services Pte Ltd. He is also the Chairman of the School Management Committee of Assumption English School. Bobby Chin Yoke Choong Mr Bobby Chin Yoke Choong joined the Board in January 2006. He is the Deputy Chairman of NTUC Enterprise Co-operative Ltd and a Director of the Singapore Labour Foundation and NTUC Fairprice Co-operative Ltd. He is also a board member of various listed companies including Oversea-Chinese Banking Corporation Ltd, AV Jennings Ltd, Yeo Hiap Seng Ltd, Ho Bee Land Ltd, Sembcorp Industries Ltd and Singapore Telecommunications Ltd. He was appointed to the Council of Presidential Advisers in January 2010. Mr Chin was the Managing Partner of KPMG Singapore from 1992 to 2005. He served as Chairman of the Urban Redevelopment Authority from April 2001 to March 2006 and Singapore Totalisator Board from 2006 to 2012. Professor Jeremy Guy Ashcroft Davis Am Professor Jeremy Guy Ashcroft Davis joined the Board in August 2006. He is also a Director of SP AusNet. Professor Davis is the Chairman of UNSW Professorial Superannuation Pty Ltd and the Deputy Chairman of AMWIN Management Pty Ltd. He is also a Director of CHAMP Ventures Pty Ltd. He was the former AMP Society Professor at the Australian Graduate School of Management. Professor Davis spent 10 years as a management consultant with the Boston Consulting Group. He was also Chairman of AIDC Ltd and Amdel Holdings Pty Ltd and Director of the Transurban Group. Singapore Power Annual Report 2012 19 Board Of Directors Choi Shing Kwok Mr Choi Shing Kwok joined the Board in August 2006. He is also the Chairman of PowerGas Ltd and a Director of SP PowerAssets Ltd. Mr Choi is the Permanent Secretary of the Ministry of the Environment and Water Resources. Formerly the Permanent Secretary of the Ministry of Transport, Mr Choi has had a long career in government and was awarded the Meritorious Service Medal in 2000 and the Long Service Award in 2004 by the Government of Singapore. He has also received state awards from foreign governments. Oon Kum Loon Mrs Oon Kum Loon joined the Board in April 2010. She is also a Director of SP PowerAssets Ltd and PowerGas Ltd. Mrs Oon serves on the boards of Keppel Corporation Ltd and Keppel Land Ltd. Mrs Oon has 30 years of extensive experience with DBS Bank Ltd, and held positions including Chief Financial Officer, Managing Director and Head of Group Risk Management. Tan Puay Chiang Mr Tan Puay Chiang joined the Board in April 2012. He is also a Director of SP Services Ltd. He is a Board member of Neptune Orient Lines Ltd, Keppel Corporation Ltd, and the Energy Studies Institute at the National University of Singapore. Mr Tan was Chairman, ExxonMobil (China) Investments Co from 2001 to 2007. During his 37-year career with Mobil and later ExxonMobil, he held extensive executive management roles in Australia, Singapore and the United States. 20 Singapore Power Annual Report 2012 Ong Yew Huat Mr Ong Yew Huat joined the Board in February 2013. He is the Chairman of the National Heritage Board, United Overseas Bank Berhad and Singapore Tyler Print Institute. He also serves on the boards of United Overseas Bank Ltd, and the Singapore Accounting and Corporate Regulatory Authority. He is a member of the Public Accountants Oversight Committee. Mr Ong retired in December 2012 as the Executive Chairman of Ernst & Young Singapore after serving 33 years with the firm. He was awarded the Public Service Medal in 2011. Wong Kim Yin Mr Wong Kim Yin was appointed a Director of Singapore Power Ltd and its Group Chief Executive Officer on 1 January 2012. He is currently the Chairman of SP PowerGrid Ltd and a Director of SP PowerAssets Ltd, PowerGas Ltd and SP Services Ltd. Mr Wong is also the Chairman of SPI Management Services Pty Ltd, SPI (Australia) Assets Pty Ltd and Enterprise Business Services (Australia) Pty Ltd. Mr Wong is a non-executive director of CITIC Resources Holdings Ltd. Mr. Wong was formerly Senior Managing Director, Investments at Temasek International (Pte) Ltd, where he had been responsible for investments in various sectors, including the energy, transportation and industrial clusters. He also worked for The AES Corporation, a global power company listed on the New York Stock Exchange. Singapore Power Annual Report 2012 21 SENIOR MANAGEMENT In alphabetical order Paul Adams Managing Director Jemena Amelia Champion Head Corporate Affairs Jeanne Cheng Managing Director SP Services Michael Chin Managing Director Special Projects SP PowerGrid Chuah Kee Heng Head Strategic Development Nino Ficca Managing Director SP AusNet Madalene Hee Head Internal Audit Jimmy Khoo Managing Director Singapore District Cooling Peter Leong Managing Director SP PowerGrid Lim Chor Hoon Head Human Resource Lim Howe Run Head Regulatory Management Lim Lay Hong Chief Financial Officer CHRIS LIM Managing Director SP Training and Consultancy Company Sim Kwong Mian Executive Vice President Chairman, SP Engineering Board Helen Tay Bee Hoon General Counsel & Company Secretary Wong Chit Sieng Chief Information Officer Wong Kim Yin Group Chief Executive Officer 22 Singapore Power Annual Report 2012 SP Powergrid SP Services SP Ausnet Jemena Ang Seng Kok General Manager Network Management Cheng See Tau Deputy Managing Director Gas Chew Min Lip Deputy Managing Director Network Management, Planning & Strategy Han Tek Fong General Manager Network Development Ho Yin Shan Head Procurement Peter Leong Managing Director Irene Lim Head Human Resource Loong Hui Chee General Manager Finance Dr Yoon Kok Thean General Manager Planning & Strategy Jeanne Cheng Managing Director Lee Chui Ping Director Finance & Accounts Lawrence Lee Head Operations & Projects Shirley Tan Lee Cheng Director Special Projects Lynette Tan Acting Director Customer Relationship Management John Azaris General Manager Service Delivery Nino Ficca Managing Director Claire Hamilton General Manager Risk and Assurance Chad Hymas General Manager Strategy and Business Development John Kelso General Manager Select Solutions Geraldine Leslie General Manager People and Safety Adam Newman Chief Financial Officer Alistair Parker General Manager Asset Management Ash Peck General Manager Information and Communication Technology, Market and Customer Services Paul Adams Managing Director Jodie Blake Executive General Manager Human Resources & Health, Safety, Environment And Quality Cameron Dorse Executive General Manager Technology SteveN Macdonald Managing Director Zinfra Group Tina Ooi General Counsel and Company Secretary Joanne Pearson Chief Financial Officer Alf Rapisarda Executive General Manager Networks And Pipes Dr Shaun Reardon Executive General Manager Strategy, Regulation And Projects Susan Taylor General Counsel and Company Secretary John Van Weel Executive General Manager Works Delivery Singapore Power Annual Report 2012 23 Awards & Accolades Singapore ISO 9001:2008 Certification for Quality Management System SP PowerGrid (Distribution Control & Customer Services Section) by Certification International, FY06/07 to present SP PowerGrid (Network Development) (Electricity) by Certification International, FY02/03 to present SP PowerGrid (Network Management) (Electricity) by Certification International, FY02/03 to present SP PowerGrid (Gas Operations) by SGS International Certification Services Singapore Pte Ltd, FY00/01 to present SP Services by BSI Management Systems, FY04/05 to present Singapore Quality Class Certification (STAR) SP Services by SPRING Singapore, 2010 to 2014 Singapore Service Class Certification SP Services by SPRING Singapore, 2010 to 2014 ISO/IEC 17025:2005 in Electrical Testing for Electricity Meters SP PowerGrid by the Singapore Accreditation Council – Singapore Laboratory Accreditation Scheme, 2000 to present ISO/IEC 17025:2005 in Electrical Testing for Current Transformers SP PowerGrid by the Singapore Accreditation Council – Singapore Laboratory Accreditation Scheme, 2008 to present ISO/IEC 17025:2005 in Calibration and Measurement for Gas Flow Meters PowerGas by the Singapore Accreditation Council – Singapore Laboratory Accreditation Scheme, 2005 to present BS OHSAS 18001:2007 Certification for Occupational Health & Safety Management System Singapore District Cooling by TÜV SÜD PSB Pte Ltd, 2008 to 2014 People Developer Standard by SPRING Singapore Singapore Power, 2000 to 2013 SP PowerGrid, 2005 to 2013 SP Services, 2005 to 2015 Work Life Achiever Award SP Services by Tripartite Committee on Work-Life Strategy, 2012 SAP Outstanding Industry Solution Project Award for MSSL SP Services by SAP Singapore, 2012 Asia-Pacific Transmission Deal of the Year Award for Cable Tunnel project Singapore Power Group by the Project Finance magazine, 2012 Minister’s Honour Roll (Star) Singapore Power Group by the Ministry of Home Affairs, 2013 to 2018 Minister for Defence Award Singapore Power Group by the Ministry of Defence, 2005 to 2015 May Day Model Partnership Award Singapore Power Group by National Trades Union Congress, 2013 24 Singapore Power Annual Report 2012 Australia Singapore H.E.A.L.T.H. Platinum Award Singapore Power Group by the Health Promotion Board, 2004 to 2014 Special Events Platinum Award Singapore Power Group by the Community Chest, 2006 to 2013 SHARE Corporate Gold Award Singapore Power Group by the Community Chest, 2003 to 2013 BSI PAS 55 Certification to British Asset Management Specification SP AusNet by Asset Management Consulting Limited, 2008 to 2013 NSW State Awards for Marketing Excellence Jemena Gas Networks by the NSW Chapter of the Australian Marketing Institute, 2012 Australian Service Excellence Award Jemena Electricity Networks by the Customer Service Institute of Australia, 2012 ISO 9001:2008 Certification for Quality Management System ISO 14001:2004 Certification for Environmental Management System 4801:2001 Certification for Occupational Health & Safety System Zinfra Group by the Office of the Federal Safety Commissioner for Australian Government, 2012 – 2015 Singapore Power Annual Report 2012 25 Ghazali Bin Embi Deputy Director Gas Transmission Projects Gas transmission pipelines are at the upstream of the power value chain in Singapore. My team and I are responsible for the development of the pipelines and related facilities, from conceptual design to installation. We make sure these projects are delivered on time so that there is continued supply of reliable electricity to the whole of Singapore. Today, imported liquefied natural gas (LNG) arrives in Singapore at a terminal on Jurong Island, and more electricity in Singapore will be generated from natural gas. With the growing demand for LNG, we will continue to develop new facilities to meet future needs. 26 Singapore Power Annual Report 2012 CORPORATE GOVERNANCE Report for the period 1 April 2012 to 31 March 2013 Ethics & accountability The SP Board is committed to good corporate governance. The Group adheres closely to the principles and guidelines set out in the revised Singapore Code of Corporate Governance 2012 (the Code) for listed companies. The Company has adopted the Code as its guide for best practice standards and put in place an internal framework to ensure good corporate governance in its business practices and activities. The Whistleblower Policy, implemented since 2005, seeks to strengthen ethical business conduct in the Group. The Group endeavours to enhance shareholder value by ensuring the highest standards of corporate governance, transparency, accountability and integrity. Setting direction The Board provides broad strategic directions for the Group and undertakes key investment and funding decisions. In addition, the Board ensures that Management maintains a robust system of internal controls to protect the Group’s assets and reviews the Group’s financial performance. The Board meets at least four times a year to review the Group’s business performance. Special Board meetings may be convened as and when necessary to consider urgent corporate actions or specific issues of importance. During the financial year, the Board met four times and held a Board Strategic Review in December 2012. Access to Information The Board is provided with relevant information prior to Board meetings and on an ongoing basis so as to enable them to make informed decisions to discharge their duties and responsibilities. Board papers include management financial reports, annual budgets and performance against budget, matters requiring the Board’s decision, updates on key outstanding issues and disclosure documents as well as updates on new legislative developments. The Board has separate and independent access to the Senior Management and the Company Secretaries. Should the Directors, whether as a group or individually, require independent professional advice to carry out their duties, the Company will arrange to appoint, at the Company’s expense, professional advisors to render due advice. Newly-appointed Board Directors attend an orientation programme to familiarise themselves with the Group’s business and governance practices. The Directors may also attend appropriate courses, conferences and seminars so as to be better equipped to effectively discharge their duties as Directors. Board composition There is a strong element of independence in the Board composition. Other than the Group CEO, all are independent non-executive Directors. The Nominating Committee reviews the independence of each Director annually and provides its views to the Board for the Board’s consideration in accordance with the Code. The current size of 11 Board members is appropriate for effective decision-making, taking into account the scope and nature of the Group’s operations. Collectively, the Directors have a wealth of expertise and experience in the management of business at senior and international levels. Singapore Power Annual Report 2012 27 CORPORATE GOVERNANCE Report for the period 1 April 2012 to 31 March 2013 Board Committees The SP Board is supported by specialised board committees to facilitate effective supervision of Management. These are the Audit Committee, the Board Risk Management Committee, the Finance Committee, the Nominating Committee and the Staff Development and Compensation Committee. As and when required for specific projects, special board steering committees and due diligence committees are formed to provide support and guidance to Management. SP AusNet, as a publicly-listed stapled entity on the Australian Securities Exchange and the Singapore Exchange Securities Trading Limited, has established its own Audit and Risk Management Committee, Nomination Committee, Remuneration Committee and Compliance Committee to ensure a high standard of corporate governance. Audit Committee During the financial year, the Audit Committee (AC) comprises four non-executive Directors, all of whom are independent Directors as defined in the Code. The Board is of the view that the AC has recent and relevant accounting or related financial management expertise and experience to discharge its responsibilities. The main function of the AC is to assist the Board in discharging its statutory and oversight responsibilities relating to the financial reporting and audit processes, the systems of internal controls and the process of monitoring compliance within applicable laws, regulations and codes of conduct. The AC is responsible for the following: • Review and approval of the audit plans of external and internal auditors; • Review of the adequacy of the internal audit function; • Review of the financial accounts of the Group and the Company; • Review of the independence and objectivity of the external auditors; and • Nomination of external auditors for re-appointment. The AC holds at least three meetings a year. Board Risk Management Committee The Board Risk Management Committee (BRMC) comprises six Directors, five of whom are independent non-executive Directors. The BRMC assists the Board in fulfilling its oversight responsibilities by reviewing: The type and level of business risks that the Company, its subsidiaries and associated companies undertake on an integrated basis to achieve their business strategy; and the policies, procedures and methodologies for identifying, assessing, quantifying (where appropriate), monitoring and managing risks. The BRMC is supported by the Group Risk Management Office in its risk governance responsibilities. While the BRMC oversees the SP Group’s risk management framework and policies, the risk ownership remains with the business groups. The BRMC meets at least three times a year. 28 Singapore Power Annual Report 2012 Finance Committee The Finance Committee (FC) comprises four Directors, three of whom are independent Directors. The responsibilities of the FC are to consider and endorse, for the Board’s approval, SP’s annual operating and capital expenditure budgets, and business and financing plans; and approve or endorse SP’s borrowing and financing-related matters. The FC holds at least two meetings a year. Nominating Committee The Nominating Committee (NC) comprises four Directors, all of whom are independent Directors. The NC is responsible for formulating policies and guidelines on matters relating to Board appointments, re-appointments, retirement and rotation of Directors. The Directors’ performance, contribution and independence are taken into consideration in the NC’s review and assessment. The NC, in consultation with the Chairman of the Board, considers and makes recommendations to the Board concerning the appropriate size and needs of the Board. New Directors are appointed by the Board after the NC has endorsed their appointment. New Directors must submit themselves for re-election at the next Annual General Meeting (AGM) of the Company pursuant to the Articles of Association of the Company. The Articles of Association of the Company also require not less than one-third of Directors to retire by rotation at every AGM. The NC meets at least twice a year. Staff Development and Compensation Committee The Staff Development and Compensation Committee (SDCC) comprises four Directors, all of whom are independent Directors. The SDCC oversees the remuneration of the Group Chief Executive Officer and senior executives. The SDCC establishes and maintains an appropriate and competitive level of remuneration to attract, retain and motivate senior executives to manage the Group successfully. No Director is involved, or has participated, in any proceedings with respect to his or her own remuneration. The SDCC meets at least twice a year. Communication with shareholder The Company values communication and ensures that timely and adequate disclosures of material information on the Company are made available to its shareholder. It holds regular dialogue and liaison sessions with the shareholder. Singapore Power Annual Report 2012 29 CORPORATE GOVERNANCE Report for the period 1 April 2012 to 31 March 2013 Composition of Board and Board Committees Staff Board Risk development & Audit Management Finance Nominating Compensation Board Members Committee Committee Committee Committee Committee Tan Sri Mohd Hassan Marican, Chairman – – Chairman Member Chairman Mr Alan Chan Heng Loon – – – Chairman Member Mr Ho Tian Yee – Chairman Member – – Mr Tan Chee Meng Member Member – – – Mr Bobby Chin Yoke Choong 1 – – – Member Member Prof Jeremy Guy Ashcroft Davis Member Member – – – Mr Choi Shing Kwok Member – – Member – Mrs Oon Kum Loon 2 – Member Member – Member Mr Tan Puay Chiang 3 – Member – – – Mr Ong Yew Huat 4 Chairman – – – – Mr Wong Kim Yin* – Ex-officio Ex-officio – – 1 Mr Bobby Chin Yoke Choong stepped down as Chairman and a member of AC on 23 Aug 2013. 2 Mrs Oon Kum Loon was appointed a member of FC on 1 Oct 2012. 3 Mr Tan Puay Chiang was appointed a member of BRMC on 1 Oct 2012. 4 Mr Ong Yew Huat was appointed Director of the Board on 8 Feb 2013. He was appointed a member and Chairman of AC on 1 May 2013 and 23 Aug 2013 respectively. As at 1 Sept 2013 * Non-independent 30 Singapore Power Annual Report 2012 RISK MANAGEMENT The SP Group’s guiding principle is that every employee is a risk manager in his area of work. Risk issues are identified and necessary actions taken. Key risk issues are monitored closely and highlighted to the various subsidiaries’ Risk Management Committees and the BRMC (where appropriate). We sustain a culture of risk awareness amongst staff with initiatives including staff education through induction courses and workshops, publishing risk-related articles in company periodicals, and regular interaction between risk management teams and risk owners. Key Risk Management Initiatives in FY12/13 • Revision of Fraud Risk Management Framework • Independent risk oversight of North-South and East-West cable tunnel projects • Spearheading of Group Safety Review Committee • Review of procurement practices • Review of Group insurance SAFETY This year marks the dawn of a renewed and enhanced focus on safety in the Group, with the Board and Management reaffirming that safety is the Group’s top priority. The Group Safety Review Committee (GSRC) was formed to: • Review benchmarks internally – conducting an extensive review of safety practices across SP’s subsidiaries to share ideas; • Learn from external best safety practitioners – understanding their safety management frameworks for adaptation; and • Propose recommendations to further enhance safety. Singapore Power Annual Report 2012 31 Yong Chee Meng Principal Engineer Network Development We take pride in powering two of Singapore’s icons in its emerging city centre. The Marina substation supplies power to the Marina Bay financial district as well as Gardens by the Bay, amidst the tourism and hospitality facilities there. The commercial and residential buildings in this area are switched on 24/7, so our work is on round the clock. Each successfully commissioned project adds to the reliability of the whole network. With Singapore set for much more development, we look forward to more opportunities to grow the network. Over AND Bey nd ELECTRICITY AND GAS NETWORKS We are responsible for power all over the nation. Our leading-edge technology and dedicated expertise enable us to meet the needs of over 1.3 million industrial, commercial and residential customers in Singapore. The SP networks in Singapore are amongst the most reliable and cost-effective worldwide. SP continuously upgrades and expands its infrastructure to meet Singapore’s growing demand for electricity and gas. We actively engage in research and development of grid technologies to improve reliability and energy efficiency and develop sustainable solutions for our future. SP, through its subsidiary SP PowerAssets, owns and operates electricity transmission and distribution businesses in Singapore. SP’s electricity assets comprise advanced and robust 400kV, 230kV and 66kV transmission networks and 22kV, 6.6kV and 400V distribution networks. Through its subsidiary PowerGas, SP plays a pivotal role in Singapore’s energy market. The company is the sole licensed gas transporter and system operator, transporting both natural gas and town gas through its network of 3,200km of underground gas pipelines. We operate two onshore natural gas receiving facilities and a gas holder station. Network Performance In FY12/13, SP continued to develop and improve its processes and operations to deliver network performance that meets and surpasses global benchmarks. The Singapore electricity network continued to perform well for the year. The System Average Interruption Duration Index (SAIDI) remains low, at 0.42 minute per customer per year, while the System Average Interruption Frequency Index (SAIFI) was 0.0087 interruptions per customer per year. Gas network performance was well within regulatory targets, with SAIDI and SAIFI scores of 0.174 minute and 0.0026 interruption per customer per year respectively. Infrastructure Development Electricity networks To meet Singapore’s growing demand for electricity and support the expected increase in generation capacities, SP leverages cutting edge technology and invests in network infrastructure to support key industries and economic and social development. In FY12/13, we completed several projects and have also embarked on new projects which serve key installations and industries across different parts of Singapore: In the East: • Changi East 230kV substation Scheduled for completion in 2015, the project will support residential, commercial and industrial developments in Changi East and Changi South areas. It will also support key infrastructure like the Changi General Hospital and the upcoming Singapore University of Technology & Design. • 22kV distribution network project Completed in December 2012, this key 22kV distribution network project was for the supply connection to the Singapore Sports Hub located at Stadium Road. 34 Singapore Power Annual Report 2012 Condition monitoring detects and removes incipient faults to help avert network failure. In Central Singapore: • Targeted for completion in end 2013, the Rangoon 400kV substation will cater to the anticipated power demand growth and strengthen the network in central Singapore. In the West: • The development of Tembusu 230kV and 400kV West Jurong Island substations are in progress. Scheduled for completion in 2014 and 2019 respectively, the two substation projects are poised to enhance network reliability and cater for future growth and development on Jurong Island. The 400kV substation will also cater to the rapid growth of South West Singapore, including Jurong Island and Tuas areas. • Two 66kV cable circuits were installed and commissioned in July 2012 to power up the LNG terminal on Jurong Island. The facility will help diversify and meet Singapore’s growing energy demand, and stimulate the development of a robust gas market and promote industrial growth. • Two 66kV cable circuits were installed and commissioned in March 2013 to power up the Tuaspring desalination plant at Tuas South Ave 3. The plant is Singapore’s latest water supply infrastructure project and will further enhance Singapore’s water supply security. • A 22kV distribution network project was completed in West Park Biz Central for multi stack-up factory/ warehouse complex. The uniquely designed 22kV substation was first commissioned in January 2011, allowing equipment to be progressively installed based on the customer’s growth needs. As at March 2013, all six 22kV substations and their associated transformers were installed in accordance to customer’s requirements. In the South: • The Marina South 230kV substation, commissioned in June 2012, will continue to strengthen the supply to the Marina Bay area including the future downtown at Marina South. This is the first 230/22kV substation in Singapore. It has a designed capacity of 300MVA. The new supply mode – by directly transforming power at 230kV to distribution voltage level at 22kV without the intermediate 66kV system – is a highly efficient way of transporting power to high load-density developments. In the North: • Seletar Aerospace Park 66kV substation was built mainly to serve the aerospace industries, Seletar Airport and industrial and commercial developments at Seletar Aerospace Park. Commissioned in December 2012, this substation has a designed capacity of 150MVA. Key aerospace facilities include Rolls-Royce’s regional training centre and plant for assembly and testing of aircraft engines, Eurocopter’s training centre and maintenance and repair of helicopters, and Pratt & Whitney’s R&D services and parts supplies. Singapore Power Annual Report 2012 35 Koh Keng Boon Principal Engineer Special Projects It is an honour and challenge for us to construct the North-South and East-West transmission cable tunnels, which will house future power lines for our future generations. Various professionals – engineers, quantity surveyors, geologists, project managers, and public relations officers – work together to make this a success. We harness advanced technology to improve performance. The Instrumentation Data Monitoring System allows us to monitor real-time geographical conditions during construction, while RFID tags are employed to enhance security and safety across all 18 work sites. We ensure the highest safety standards by embracing best practices in everything we do – because safety is always our priority. 36 Singapore Power Annual Report 2012 ELECTRICITY AND GAS NETWORKS North-South and East-West Transmission Cable Tunnels Construction of the 18.5km North-South and the 16.5km East-West transmission cable tunnels is progressing well. When completed, they will provide secure corridors for faster and more efficient transmission cable installation. They will enable the timely and orderly replacement of 230kV circuits and installation of 400kV circuits. The six main contract packages for the construction of the North-South and East-West cable tunnels totalling 35km were awarded in September 2012. By September 2013, construction of the upper shafts under Phase 2 development would have been completed in most of the 18 shaft sites – representing completion of a third of a six-phase process. The East-West and North-South transmission cable tunnels are expected to be completed in the second quarters of 2017 and 2018 respectively. Jurong Island – Pioneer Transmission Cable Tunnel By 2019, transmission load in south-western Singapore is expected to increase by 62.5%. To manage this increase in load, there is a need for the expansion of the transmission cable network in the region including Jurong Island and Tuas areas. A new undersea tunnel from Jurong Island to Pioneer Road will be constructed to provide the cable corridor for future bulk power transmission from Jurong Island to mainland Singapore. This sustains power reliability and achieves space efficiency. The contract was awarded to Penta-Ocean Construction in October 2013 and work commenced in November 2013. The Jurong Island-Pioneer Cable Tunnel, approximately 5.2km long, will cross under the West Jurong Channel. The tunnel will have an internal diameter of 6 metres to accommodate extra high voltage cable circuits. It will include the construction of equipment and ventilation buildings and cable access/ exit shafts at various intervals along the tunnel route, including engineering works. The tunnel is expected to be in the range of 45 metres to 80 metres deep and will be constructed through Jurong sedimentary formation. Preliminary and detailed soil investigation works were carried out, which include topographical survey; marine hydrographical and geophysical survey; and onshore and offshore ground investigation works and horizontal borehole drilling across the West Jurong Channel. The consultancy contract was awarded to AECOM Singapore Pte Ltd in December 2012. The Jurong Island- Pioneer tunnel is planned in conjunction with the 400kV West Jurong Island substation and will accommodate up to 10 circuits from Jurong Island to the mainland. The project is scheduled for completion by 2018. The tunnel projects harness the use of advanced technology for better project management. One such technology is the Instrumentation Data Monitoring System (IDMS) which integrates all instrumentation and monitoring data from various sources into a single web-based platform using the Geographical Information System. The IDMS monitors both real-time and manual readings such that ground settlements, movements and vibrations caused by various underground tunnelling construction activities are closely monitored and instantaneously detected and relayed via the IDMS to the control centre. This ensures Singapore Power Annual Report 2012 37 ELECTRICITY AND GAS NETWORKS full understanding of the impact on nearby buildings, structures and utilities above and underground. Another breakthrough technology is Radio Frequency Identification for the dual purposes of controlling security access to work sites and monitoring workers’ safety inside the tunnel when it is being constructed at a depth of 60m underground. RFID tags monitor employees as they enter and exit sections of the tunnel. Duty managers are then able to monitor and locate the people in any section of the tunnel at any given time. In times of emergency and evacuation, RFID is effective in establishing the location of staff within the tunnel. Gas Networks SP extended the natural gas network by 29km and the town gas network by 85km to reach more customers in residential estates and commercial premises. As at March 2013, about 21 km of transmission pipelines have been laid this year in Jurong Island and Tuas South area, and for the connection of the LNG Terminal to new transmission customers. Another 8 km of LNG distribution pipelines were laid in the Tuas South area to extend the existing natural gas network. The town gas network was extended to serve residential customers in various HDB estates in Serangoon, Choa Chu Kang, Marina, Yishun, Punggol, Buangkok and Toa Payoh. Another 20km of town gas trunk and feeder gas pipelines will be laid in the next two years to serve new HDB estates. Survey and renewal of gas pipelines SP completed coating defect and close interval potential surveys of 72km of natural gas transmission pipelines and verified that all coatings were in good condition. It continued its five-year accelerated gas mains renewal programme to replace old cast/ductile iron gas pipelines. This year, approximately 27km of the gas mains were replaced with polyethylene pipes. Gas market SP has been operating the Gas Transportation IT System Solution (GTSS) which manages the transportation of natural gas in accordance with the Gas Network Code (GNC). During the year, SP PowerGrid achieved all the GTSS performance standards prescribed under GNC. As at March 2013, 21 GNC modifications approved by EMA had been implemented. LNG Central to the Government’s strategy to diversify the sources of gas supply to Singapore is the development of the LNG Terminal on Jurong Island. PowerGas worked closely with the Energy Market Authority (EMA) and Singapore Liquefied Natural Gas Corporation Pte Ltd to connect the LNG Terminal to the existing transmission networks. The first phase of the project, which was completed ahead of schedule in March 2013, involved laying of underground pipelines and construction of gas offtake stations in Jurong Island and Tuas South, and laying a submarine pipeline across the West Jurong Channel. It enabled the timely injection of regasified LNG into the transmission network for the commercial operation of the LNG terminal in May 2013, a significant milestone in Singapore’s energy sector. 38 Singapore Power Annual Report 2012 ENHANCING CAPABILITIES The Tuas South offtake station is one of the key facilities that connect the LNG Terminal to the gas transmission network in Singapore. SP Engineering Board The SP Engineering Board was established during the year to uphold SP Group’s leadership in network engineering, to meet the Group’s mission to deliver energy solutions reliably and efficiently. One of the initiatives include establishing a Knowledge Management framework to preserve institutional knowledge within the organisation, leading to operational continuity and quality performance. Under the framework, reviews and enhancement of electricity and gas transmission and distribution practices and asset utilisation will also be covered. The Board will also develop the expertise of the engineering/technical workforce through establishing a technical competency framework to articulate the core skills and know-how required to perform key job roles effectively. Condition Monitoring During the year, SP continued to strengthen its network performance by further extending its online monitoring capabilities. In FY 12/13, 19 Extra High Voltage transmission substations have been installed with online partial discharge (PD) monitoring systems while 24 transmission transformers and shunt reactors were installed with online Dissolved Gas Analysis (DGA) monitoring systems. Potential failures avoided • 42 incidents of potential network failure were avoided through SP’s concerted efforts in condition monitoring this year. • Two potential cases of failure on 22kV and 6.6kV cables were prevented by the Oscillating Wave Test System (OWTS ). From January 2006 to March 2013, the OWTS has prevented 141 cases of potential cable failure. Online PD Monitoring pilot project A pilot project to use High Frequency Current Transformer (HFCT) for online PD monitoring of 230kV transformers and shunt reactors was installed at the Kallang Basin substation. The installed HFCT PDM system has advanced intelligent systems to enable the separation of weak PD signals from background noise. Progress of Gas Insulated Switchgear (GIS) Partial Discharge Monitoring (PDM) retrofitting project Transmission Gas Insulated Switchgear (GIS) are among the most valuable assets in SPPA. Failure of GIS will lead to catastrophic impact to Singapore’s industries. Leveraging advanced technology, such as Partial Discharge Testing and Monitoring, we achieved improved supply reliability and performance of critical power transmission assets. Online Partial Discharge Monitoring (PDM) System on transmission GIS is part of SP’s ongoing initiative to achieve early detection of GIS insulation defects to avert potential equipment failure, thus improving network reliability and security. The PDM system has effectively detected partial discharge activities on the newly commissioned 230kV/400kV GIS and existing 230kV/400kV GIS. Singapore Power Annual Report 2012 39 Ng Bang Kok Principal Technical Officer Network Management Transformers in substations help to step-down voltage for distribution to homes and offices. Our role is to ensure the smooth running of the 400kV and 230kV transformers. We plan, operate and maintain the reliability of the transformers, reactors and tertiary switchgears in the transmission network. We also respond to power outages and technical problems promptly so that electricity can be restored swiftly and efficiently. Since joining SP (when it was part of the Public Utilities Board) in 1985 as a technician, I have advanced to my present role as a Principal Technical Officer and taken on greater responsibilities. I now mentor younger staff and am happy to share my experiences and knowledge with them. 40 Singapore Power Annual Report 2012 ENHANCING CAPABILITIES All 400kV GIS in 400kV substations and 16 230kV GIS substations are equipped with the online PDM system. Work is in progress for another two 230kV substations. Major Gas Insulated Switchgears (GIS) maintenance project In our continued effort in maintaining reliable power supply, comprehensive maintenance was carried out on the GIS system reaching its mid-life, to ensure that it is in good working condition. Two 230kV substations were completed this year and work is in progress on another four 230kV substations. Wireless SCADA for 6.6kV network To further improve supply restoration time and network performance, wireless remote monitoring and control capabilities were implemented at the 6.6kV substations. One thousand 6.6kV substations have been completed and the remaining 400 substations, in the commercial and residential areas, will be progressively equipped with wireless remote monitoring and control capabilities in the next two financial years. Security enhancements for 22kV SCADA system During the year, security review was carried out on the 22kV SCADA system. External consultants were engaged to carry out the vulnerability assessment and penetration test for the 22kV SCADA system. After the review, additional measures were implemented to mitigate the risk of possible unauthorised access to the system and address the constant evolving cyber security threats. The physical security within the SCADA rooms was further enhanced with the installation of additional advanced hardware. Enhancement of Direct Current system for Transmission Remote Terminal Units (RTUs) A reliable 110V DC power supply for the RTUs is crucial to enable supply restoration remotely during a power outage. A fast-track project was initiated to install DC-DC convertors at all the 120 transmission substations to enhance RTU’s operation reliability. This project has been completed one year ahead of schedule. Singapore Power Annual Report 2012 41 ENHANCING CAPABILITIES SP leverages advanced technology to enable leading network performance and reliability standards. In September 2012, our Geographic Information System (GIS), a 10-year-old mapping system for supporting the electricity and gas networks, was replaced by a single application with greater functional capabilities to enhance work efficiency. Protection System Retrofitting/ Enhancement Projects The 66kV second main protection system programme installs another protection unit for critical legacy 66kV feeder circuits which have only one electromechanical main protection. The second main protection will greatly enhance the dependability and reliability of these legacy circuits. Twenty-four circuits were completed this year. To improve the reliability of the 22kV network, Pilot Wire Supervision relays were progressively installed at both ends of existing and new 22kV feeder circuits. The relays will detect open circuits in the pilot cable which can result in power outage. This year, 400 relays were commissioned in existing 22kV substations and another 250 relays were commissioned in new 22kV substations. Geographic Information System (GIS) SP leverages advanced technology to enable leading network performance and reliability standards. In September 2012, our Geographic Information System (GIS), a 10-year-old mapping system for supporting the electricity and gas networks, was replaced by a single application with greater functional capabilities to enhance work efficiency. The new application uses more advanced technology and provides greater functional capabilities to enable enhanced effectiveness and efficiency in the office and the field. The GIS, which stores digital copies of maps and underlying cables and gas pipes, is heavily used to support SPPG’s critical business operations from planning and project construction to network maintenance and extensions. Replacing it with a single application combines two legacy systems for electricity and gas mapping information into one. The benefits include lower costs and sharing common landbase data for data consistency and quality. 42 Singapore Power Annual Report 2012 Fong Yi Kit Executive Engineer Planning & Strategy We help map Singapore’s energy network 10 years into the future. We need to forecast, identify, assess and initiate projects. Our aim: a reliable, robust network configuration. We anticipate and mitigate potential problems during project implementation or equipment maintenance, to ensure SP remains a world-class utility. In the near term, my focus is meeting the growing energy needs of Singapore’s western region. We work closely with government agencies, numerous foreign investors and other stakeholders. We design cable routes and substation sites, and develop cost-effective strategies and project plans to realise a secure network at the lowest cost. Singapore Power Annual Report 2012 43 TECHNOLOGY FOR THE FUTURE In anticipation of increasingly sophisticated energy demands, SP has been actively engaged in research and development on Smart Grid technologies to improve energy efficiency and develop sustainable solutions for the electricity network. The following projects are being carried out in collaboration with industry partners. • Intelligent Energy System (IES) SP’s collaboration with EMA culminated in the completion of the IES pilot project which developed and tested new smart grid technologies and solutions to help customers better manage their energy usage. • Cyber Security and Secure Intelligent Electronics Devices for Electric Vehicle (EV) Ecosystem in the Smart Grid SP partnered A*Star’s Institute for Infocomm Research (I 2 R) to develop a prototype that addresses potential cyber security issues of integrating EV charging infrastructure. In addition, the prototype had demonstrated the capability to control the EV’s charging current according to loading profile of distribution networks. Such a solution could potentially reduce the impact of large-scale EV penetration to grid in future. • Fault Current Limiter SP completed this Fault Current Limiter (FCL) collaboration project during the year with Experimental Power Grid Centre (EPGC). This gives SP the capability to assess the application of FCL in the distribution network – to limit and manage localised fault levels within the network. • Integrated grid electro-mobility SP is working with TUM CREATE to simulate the impact of large scale EV penetration to the grid and the user behaviour of an EV fleet. Study on the network capacity was completed in August 2013 while that on the user behaviour of EV fleet is in progress and is targeted to be completed by April 2014. 44 Singapore Power Annual Report 2012 The substation inspection mobile app allows inspectors to carry out their work more efficiently. • Distributed Intelligent Partial Discharge Sensing (DIPDS) system SP participated in this innovative project to develop an advanced and cost-effective partial discharge sensing technology for smart grid application. A prototype of Distributed Intelligent Partial Discharge Sensing (DIPDS) system has been developed. • Substation inspection mobility SP embarked on the substation inspection mobility project as part of the enterprise mobility development. A proof-of-concept prototype has been completed for field evaluation. • TV White Space (TVWS) mesh This joint project with I 2 R will enable SP to tap on TV White Space (ie. unused broadcast frequency bands with premium wireless broadband capabilities) to carry out condition monitoring of substations efficiently and collect valuable data that will enhance the reliability of our grid networks. • Smart grid technology grant call SP, in collaboration with the National University of Singapore, Nanyang Technological University, I 2 R, Solar Energy Research Institute of Singapore and Singapore Polytechnic, participated in EMA’s Smart Grid Technology Grant Call exercise. SP will participate in five smart grid projects with a total funding of $7.36m. The projects will develop smart grid technologies in the areas of grid analytics, sensors and energy management. Singapore Power Annual Report 2012 45 Suzanne Vo Contracts Manager Jemena Gas Networks (Australia) My team and I help facilitate retailers’ and customers’ access to Jemena’s gas network by providing guidance on the required procedures. We find solutions, agreeable to all parties, over issues such as land access arrangements affecting high pressure pipelines. We also help install new service offerings such as a gas data access service directly from Jemena, that allows customers to see their daily gas consumption. Sometimes, new laws require changes in areas such as technical installation requirements for gas meters. We help our customers find ways to minimise the cost of the projects and quickly connect to our gas network. 46 Singapore Power Annual Report 2012 SINGAPORE DISTRICT COOLING SDC operates a multi-plant network, harnessing greater benefits in efficiencies and additional redundancies from the chilled water network. Singapore District Cooling (SDC) is a joint venture of SP (60%) with Dalkia, a global leader in energy services. SDC owns and operates the district cooling system at Marina Bay Business District. It produces chilled water for air-conditioning, as well as hot water, for commercial buildings and the integrated resort in Marina Bay. This centralised production generates energy efficiencies for customers. To meet the increasing demand from new customers, a plant expansion project to add another 60MWr capacity to the Marina Bay area has been completed. The combined chilled water production capacity of 217MWr will make SDC one of the largest providers of district cooling services in the region. Working with a technology partner, SDC has also installed one of the largest energy efficient dualevaporator chillers in the world. With the additional capacity, SDC is expected to avoid 23,000 tonnes of CO 2 emissions annually, thus contributing to sustainable development in Singapore. The concept of the multi-plant network has been further enhanced with a commercial agreement to connect four in-building chillers from a customer in the Central Business District into the SDC network for full integrated operations. This would provide the customer with energy efficiencies, reliability and full operational and maintenance support, while providing the cooling network with a satellite plant. Continued operational focus and innovative design have enabled improved control schemes for the network, enabling a high energy usage index and a supply availability index of more than 99.99%, both of which far exceeded regulated reliability requirements. Singapore Power Annual Report 2012 47 Australia OPERATIONS SP serves 2.8 million customers in Australia through energy utility companies Jemena and SP AusNet, which is listed on the Australia and Singapore Stock Exchanges. JEMENA Secure power Jemena emphasises efficient operations, a strong health and safety culture, and the ability of its people to embrace change with professionalism and enthusiasm. Following approval by the SPIAA board, a new Business Plan was launched on 28 March 2013. As part of this five-year plan (FY14-18), a new vision was established: To be recognised as a world-class owner and manager of energy delivery assets. The year also saw the implementation of the “Establish, Lead, Extend” strategy framework. Record high network reliability The Jemena Electricity Network achieved its best year on record for network reliability in 2012. The network experienced an average of 50.2 unplanned minutes off supply in 2012, a 9% improvement on the 2011 result, and well under the Australian Energy Regulator’s target. Strong safety and environmental performance Jemena continued to improve safety performance, in line with its objective of embedding a world-class safety culture. Jemena achieved an improvement in significant injury frequency rate (SIFR), from 12.1 at the end of FY12 to 9.3 at the end of FY13. Key initiatives include the development of the HSE Leadership programme (part of the Supervisor Development Programme), the establishment of a five-year health and safety strategic plan and the appointment of a critical coach in relation to health and safety cultural improvements. As part of Jemena’s commitment to holistic employee care and early intervention, an on-site physiotherapy programme has also been implemented. Jemena maintained its strong commitment to the environment during the year, registering no major environmental incidents and meeting environmental incident frequency rate targets for all assets. Jemena also commenced a review and restructuring of its environmental management system. 48 Singapore Power Annual Report 2012 Jemena’s new Electricity Outlook portal has proved a success, with positive feedback received from customers. Service and operational enhancements Jemena launched its Electricity Outlook web portal in June 2012, further building on the capabilities of its Advanced Metering Infrastructure (AMI) technology, which continues to be installed throughout the Jemena Electricity Network. The new online tool allows customers to view and manage their electricity usage, set electricity saving targets and compare retailer pricing using their own load profiles at no additional charge. Customer service has also been significantly enhanced by the introduction of systems and processes in support of the National Energy Customer Framework for the Jemena Gas Network and Jemena Electricity Network. They include dedicated service teams and new customer interaction facilities. In FY2013, SPIAA simplified its operating structure by the creation of Zinfra Group as the entity through which it would deliver infrastructure services to other utilities, while retaining Jemena as the entity which manages and operates those assets which it owns. The new structure commenced operation on 2 July 2012. The new operating model lays the foundation for Jemena and Zinfra Group to focus on developing their respective competencies, and also simplifies Jemena’s company structure and processes. A revamped Enterprise Resource Planning system was launched in FY2013, with the Jemena SAP (JSAP) project going live on 4 April 2012. The JSAP project improved Jemena’s financial reporting capability and reduced risk, due to the consolidation of two unsupported SAP platforms and the introduction of stronger financial controls. The JSAP system was further developed to reflect the process simplifications facilitated by the separation of Jemena and Zinfra Group, with the JSAP1.2 Project going live on 1 April 2013. Singapore Power Annual Report 2012 49 Australia OPERATIONS A Zinfra Group operator checking the pressure control valve at a gas distribution station in the MultiNet Gas network. ZINFRA Group Power for the next five years The Zinfra Group five-year strategy was launched in late 2012. The strategy is to create an industry-leading contracting services business that meets or exceeds the expectations of clients and shareholders. The strategy has a focus on creating a sustainable business model in a competitive contracting environment with a focus on six strategic value drivers: • Improving safety performance • Reducing overheads • Improving work and management processes • Managing risk • Implementing cost-effective systems and infrastructure, and • Achieving growth in targeted revenue sectors HSEQ Certification achieved In 2012, Zinfra Group achieved certification for compliance of their HSEQ Business Management System. Certification was achieved for AS/ NZS4801:2001 (Occupational Health & Safety), AS/NZS ISO 9001:2008 (Quality) and AS/NZS ISO 14001: 2004 (Environment). The achievement acknowledges that the Zinfra Group system has been effectively implemented, and its commitment to manage and enhance the health, safety, quality and environmental performance of the business. Zinfra Group’s initial year of operation produced a significant number of projects to develop the business. These include: Multinet Gas Operational and Management Services Agreement The five-year Multinet Gas Operational and Management Services Agreement (OMSA) was signed in early 2013. Under the agreement, ZNX Network Services will be the service provider to the Northern region of the Multinet Gas network. SP AusNet panel position win In 2013, Zinfra Southern Contracting was awarded one of three panel positions for Project Alpha with SP AusNet. The A$60M three-year project involves distribution line maintenance work across Eastern and Central Victoria. This upgrade is part of the work being undertaken by SP AusNet following the Bushfire Royal Commission recommendations. Fortescue Metals Group – Solomon Mine Project Zinfra Group was contracted to provide the power transmission and distribution to the Fortescue Metals Group for its Solomon iron ore mine in the Pilbara desert, Western Australia. The A$40M project saw the construction of high-voltage overhead and underground transmission lines as well as three substations. Zone substations projects Zinfra Group has established a significant presence in the Australian market for the delivery of substations projects. In FY2013, Zinfra secured or delivered over A$100M worth of contracts for zone substations in Queensland, New South Wales, Victoria, Tasmania and Western Australia. 50 Singapore Power Annual Report 2012 The safety cross is a proud display of SP AusNet’s outstanding safety performance. SP AUSNET Investing in reliable power SP AusNet is committed to delivering over 1.3 million customers with an efficient, reliable and safe supply of electricity and gas. Over the past year, SP AusNet invested A$881.4 million in capital expenditure to maintain, strengthen and expand networks that deliver electricity and gas from power stations to households and businesses. On the electricity networks, this included upgrading zone substations and terminal stations, as well as connecting Australia’s largest wind farm to the National Electricity Market. Distribution assets were upgraded to improve the safe and reliable supply of electricity to around 800 residents and businesses around Seaspray and Longford in East Victoria. SP AusNet also rebuilt the Brooklyn Terminal Station, which has helped distribute electricity to Melbourne’s western suburbs for more than 40 years. The upgraded infrastructure provides improved operational flexibility, voltage control and power flow. Within the gas network, 126 km of low-pressure mains nearing their life cycle end were replaced with high pressure mains. This included a $2 million project to replace almost 15 km of underground cast-iron low-pressure gas mains with modern, polypropylene high-pressure mains in Castlemaine, to further improve reliable delivery to residents. SP AusNet’s electricity and gas distribution networks saw growth over the past year, to meet strong expansion in customer numbers in growth corridors. There were 11,485 new electricity customers connected over the year, while 121 km of new gas mains were commissioned and 13,825 new gas customers connected. Supply reliability has also improved, reducing the time customers were without electricity by 13.7 per cent and gas by 11.7 per cent. Commitment to safety In the last 12 months, SP AusNet has made significant improvements to safety performance, underpinned by its missionZero safety strategy. MissionZero has increased safety awareness throughout the business, and SP AusNet is proud to have achieved a 31 per cent improvement in its Recordable Injury Frequency Rate as at 31 March 2013 against the last financial year. This result was achieved through a range of initiatives, including the one-day safety training completed by 1,615 employees (97%), as well as maintaining a focus on line management accountability for safety and setting clear safety expectations for staff. Singapore Power Annual Report 2012 51 D K Arumugam Technician Metering Data Management My job gets down to ‘the last mile’ of power supply – meter reading. With Singapore moving towards full retail contestability, all consumers will eventually be equipped with smart meters that can be read remotely. We help ensure timely collection of metering data for contestable consumers so that they are billed on actual consumption. We also go onsite to help resolve technical issues. With advancements in technology such as the Wireless Workforce Management System, we are able to download and submit the data from wherever we are, anytime. This allows us to work faster and more efficiently. Passi AND Pride n SERVICE EXCELLENCE We strive to provide quality service to our customers. Our people hone their skills and expertise through diverse experiences and take pride in the high standards and outcomes they achieve. In FY 12/13 we focused on enhancing our service delivery to customers by establishing efficient processes and practices and boosting our information technology system to consolidate all business systems on a common platform. Customers applying for a commercial account no longer need to visit SP Services’ Customer Service Centres. They can do so conveniently online. Apart from the time and effort saved, there are also multiple modes of payment for the convenience of customers. SP implemented a smartphone app for iOS and Android systems from February 2013, to further encourage customers to submit their own meter readings, in addition to the current multiple channels available for submission. This will enable customers to receive bills based on actual readings instead of estimates. Customers can now view their last 13 months’ power consumption and bills online through our enhanced Utilities Portal. This ongoing project will also allow customers to update their contact information and apply for instalment payment plans. The automation of several processes will lead to higher productivity and improved service. SP’s e-billing system – which aims to improve productivity and customer service while promoting an eco-friendly environment – is being increasingly adopted by our customers. This year saw a 65% increase in e-bill subscribers to more than 268,000 with 22,000 of them opted to stop receiving hardcopy bills. This potentially saves almost $75,000 annually. These customers also receive an email summary of their bills and they can easily log-on to the webpage for more bill details. The email also allows customers to opt out of paper bills. SP continued to engage customers through interest groups and knowledge sharing sessions. SP shared with customers on good practices in mitigating voltage dips and conducted voltage dip tests on customers’ essential equipment. Power quality measurements were conducted on site to assist customers in solving their power quality issues. SP Services was honoured as one of the finalists at the Singapore Service Excellence Medallion 2012 Awards, for its customer-focused culture. In the biennial Customer Satisfaction Survey 2012 which covered 1,209 respondents, SP Services topped customer ratings ahead of major service providers in Singapore. SP Services’ 54 Singapore Power Annual Report 2012 Customer Care Officers provide quality and friendly service. convenient one-stop service for all utilities led to customers rating it ahead of overseas utility providers in countries such as Hong Kong, Japan and Australia. Towards Full Retail Contestability Singapore’s retail electricity market has been liberalised in phases since 2000, with plans to open up the market to full competition to promote efficient supply of competitively priced electricity. The introduction of competition among retailers benefits contestable consumers with improved services, greater efficiency, competitive prices and innovative products. Today, about 75% of total electricity demand in Singapore has been opened up for competition. Large non-residential consumers with an average monthly electricity consumption of 10,000 kWh or more at a single location can choose to become contestable. As a step towards full retail contestability, the monthly consumption threshold will be lowered from 10,000 kWh to 8,000 kWh on 1 April 2014, and then to 4,000 kWh on 1 October 2014. This will allow some 70,000 more non-residential consumers to be eligible for retail contestability. SP has assembled a dedicated cross-subsidiary team to oversee the smooth implementation of increased retail contestability, establishing a holistic IT infrastructure to meet the requirements of a growing customer base of contestable consumers, and supporting the implementation of Advanced Metering Infrastructure (AMI) meters and infrastructure. With AMI, contestable customers will be able to view their usage at half-hour intervals. This allows them to better monitor and manage their energy usage to achieve savings on electricity bills. The project’s core team comprises around 100 staff from various departments which include: SP Services, SP PowerGrid, the IT Department in Singapore; as well as colleagues from Jemena in Australia, together with external project consultants. To cater to the needs of the growing number of contestable customers, MyPower website (www.MyPower.com.sg) was launched in March 2013. The portal functions as an information guide on retail contestability, and allows customers to check their eligibility. Singapore Power Annual Report 2012 55 Building our talent pool Masterplan for high-impact performance SP seeks out talented and committed people and develops their expertise to manage the complexity of the nation’s power needs and building it for long-term sustainability. In the year, a five-year Human Resource Masterplan was launched, aimed at tackling key strategic priorities in the attraction and retention of diverse talents joining and working in SP. Key initiatives include looking at enhancing the profile of our employment brand and promise, establishing a technical competency framework, and enhancing leadership development with tools such as 360 Feedback. In January 2013 SP implemented an enhanced performance management framework with a strong emphasis on staff development with structured goals-setting. SP believes in enhancing the competencies of our people so that they could adapt to industry developments in the dynamic power sector. We invested $3.1million in FY12/13 to enhance the people management, and technical and soft skills competencies of staff through various learning programmes. Customised courses were rolled out for all supervisors to pick up techniques and skills to give feedback to employees during appraisals. As part of our lifelong learning initiative, SP continues to work closely with the Union of Power & Gas Employees (UPAGE) to fully sponsor employees for courses leading to a certificate or diploma in a relevant field. A total of 432 staff have benefited from this since 2002. During the year, SP partnered UPAGE to reach out to lower-wage earners for in-house training in areas such as electrical principles and installation, operating distribution equipment, and maintenance. Twenty-two staff have benefited from this up-skilling initiative which enhanced their skill sets and prepared them for higher job responsibilities, and they have since progressed to a higher wage bracket. In Australia Jemena launched two new talent management systems during the year, in line with Jemena’s objective to be a high-performing and engaged workplace that attracts, develops and retains industry leaders. ETWeb is an online employee performance management system that aims to enhance the accountability and transparency of employee performance and development information. 56 Singapore Power Annual Report 2012 Benson Chia Director Human Resource At SP, we want the company to be highperforming and globally competitive. My job centres on the most vital and core ingredient – our people. We equip our staff with the necessary skills and knowledge to advance in their careers. We constantly look for diverse talent to join our ranks and take SP to new heights of excellence. We nurture present and future leaders, through specialised programmes that enhance core competencies and seek all-round performance feedback. We help our supervisors to more effectively nurture each team member and bring out the best in them. Singapore Power Annual Report 2012 57 Building our talent pool EDGE recruits undergo a wide spectrum of technical training to gain core knowledge and competencies. The illuminate company recognition programme ensures Jemena attracts and retains the best talent, by acknowledging the efforts of its people and rewarding employee excellence. The programme was developed using feedback from employee climate surveys. SP AusNet developed a three-year ‘Talent Roadmap’ to drive SP AusNet’s success in attracting, developing and retaining employees with crucial leadership and technical skills. A range of talent and workforce planning activities took place throughout 2012/13 to deliver on this ‘Talent Roadmap’. SP AusNet continued its investment in its Skilling for the Future programme, with 31 apprentices and trainees recruited in January 2013. In 2012, SP AusNet established a quarterly Talent and Diversity Forum attended by General Managers, with the objective of leading diversity improvement across the organisation, developing people capability and providing governance for our talent, succession and performance management processes. Building a Talent pipeline To ensure the professional development of our engineers, we have also been actively recruiting high-calibre fresh graduates to join SP’s Engineering Development for Graduates (EDGE) Programme, with the first intake of 30 in July 2013. This is aimed at building a sustainable pipeline of engineering talents achieving Professional Engineer accreditation at the end of the programme. The new hires will go through a structured learning programme to accelerate their technical knowledge. Thereafter, they will be posted to critical operational areas for broader engineering exposure. In Australia, Zinfra Group signed up for the Professional Development Programme (PDP) with Engineers Australia, signalling their commitment to these critical industry standards. Under this programme, Engineers Australia will provide professional development support, assessment and accreditation services for Zinfra Group engineers and engineering officers. 58 Singapore Power Annual Report 2012 Developing Expertise A cable-jointing workshop in progress. SP Training & Consultancy Company (SPTCC) comprises two business units: SP Training Institute (SPTI) is the Singapore training arm, while SP Global Solutions (SPGS) carries out work internationally to promote its training services. The SPTCC’s core focus has been to meet the training needs of SP’s staff. Moving forward, SPTCC aims to be a one-stop professional training centre for the power and gas utility sector through supporting the growing demand for, and professional development of competent and skilled engineering and technical personnel. In the longer term, SPTCC will expand its capabilities to provide technical training to the power and gas utility sector in Singapore and the region. SPTI SPTI conducted over 200 training sessions through more than 70 courses. The courses are developed by SP’s team of experienced practitioners and associates, and are specially tailored for those working in the power and gas industries, as well as professional engineers and licensed workers from related industries. Structured to enhance technical competencies in electricity and gas network operations, business continuity management, safety and power quality, these courses offer participants a comprehensive understanding of the key technical elements governing power and gas industries. Practical training is included to give training participants a hands-on experience in operating the network. The Institute continues to partner Singapore’s Workforce Development Agency (WDA) and the Employment and Employability Institute (e2i) to offer training programmes to improve the skills qualifications of staff, to enhance their employability. SPTCC received a training grant offer of $1.7 million from WDA for the period 10 October 2012 to 30 September 2014 for SP staff to sign up for Workforce Skills Qualification (WSQ) courses. SPTI (through SPTCC) is an Approved Training Organisation (ATO) of the WDA, and conducts accredited courses under WDA’s WSQ co-funding training scheme. SPTI has conducted eight WSQ courses, mainly technical courses for the energy industry, for 316 participants. SPGS During the year, SPGS completed a key project for Guangdong Power Grid Corporation (part of China Southern Grid Co.). Training programmes were conducted for 132 key management staff in Singapore. SPGS continues to provide training services for China Southern Grid Co. overseas and in Singapore. The SPGS courses are in the areas of power quality management, distribution network planning, and condition monitoring technology and application. SPGS is developing its ongoing consultancy project with West Bengal State Electricity Distribution Company Ltd, under a three-year agreement that started in January 2011. The consultancy focuses on improving network reliability, and covers aspects such as network distribution planning and condition-based maintenance. Singapore Power Annual Report 2012 59 Emmeline Siew Assistant Director Billing Services I manage and monitor the performance of the billing services branch. We ensure timely, accurate billing to consumers in our role as a Market Support Services Licensee for the electricity market, and also on behalf of other utility service providers. With initiatives such as electronic billing and automation of work processes, we help enhance convenience for customers, productivity for employees and the organisation, and also reduce our carbon footprint. We constantly look for ways to improve the way we work. My team and I also introduced a work-from-home scheme for our employees, enabling them to raise productivity and be able to spend more time with their families. He AND SOUl rt Community Outreach Our nation-building commitment transcends a full spectrum of sectors. We also reach out to communities in need through donations, fund-raising activities and volunteer efforts. SINGAPORE Our community responsibility The SP Heartware Fund was launched in 2005 to support the Home Help Service Programmes administered through the Community Chest of Singapore to benefit some 2,100 elderly people and their caregivers. The Fund provides essential services such as meal delivery, personal hygiene, housekeeping, laundry and medical escort service for medical consultations. These services help senior citizens age in place by living independently within their own community. Since the inception of the SP Heartware Fund, more than $7 million has been raised to benefit needy elderly beneficiaries of seven Home Help Service programmes. In FY12/13, we raised over $1 million for the Fund through activities such as the SP Charity Golf and direct mail drives. Charity Golf 2012, held on 5 October 2012, raised over $367,000. The fund-raising activities were underwritten by SP, with 100 per cent of all funds going to beneficiaries. This year was a milestone in our support of the Community Chest. We were presented with the 10-year outstanding SHARE award for having received the SHARE Corporate Gold award (for staff strength and participation rate in the SHARE programme) every year since 2003. We also received the Special Events Platinum award for fund-raising through events. For the year, SP contributed close to $500,000 to various charity organisations and worthy causes. SP staff donated over $36,900 as part of the Community Chest SHARE programme and contributed over $19,800 towards the SP Heartware Fund. SP also matched every dollar donated by staff through these two channels. In February 2013, Riders Aid – a community group made up of motorcycle enthusiasts – raised over $10,600 for the SP Heartware Fund. More than 1,000 bikers took part in the event, graced by Environment & Water Resources Minister Vivian Balakrishnan. Joining them were some 20 senior citizens from Sunshine Welfare Action Mission, who are among the beneficiaries. Beyond collaborating with our partners to raise funds through events like the Charity Golf, we also encourage our staff to do their part in reaching out to the community through various community outreach initiatives. These initiatives enable us to foster camaraderie among staff and also with our business and community partners. In 2013, SP partnered the National Parks Board (NParks) to launch Nature Cares, a community engagement programme that connects corporations, beneficiaries of welfare homes and students through nature activities. The pilot programme marks NParks’ 50 years of greening Singapore. SP volunteers worked with residents from St John’s Home for Elderly Persons and students from Cedar Primary School in nature activities including herb gardening and potting workshops, nature tours and arts and crafts sessions. As an extension of our support to the elderly beneficiaries, a donation of $5,000 was given to St John’s Home to meet the physical needs of the elderly residents. This includes a massage chair, a washing machine and physiotherapy services for a month. 62 Singapore Power Annual Report 2012 The Nature Cares programme saw SP partnering the elderly and students in a series of nature-based activities. SP also took part in other community outreach initiatives such as the JP Morgan Run, in aid of Operation Smile, which provides free surgeries to repair facial deformities for children around the globe. The SP Cable Tunnel Team is a good illustration of collaboration between business partners and the community. The team’s joint outreach initiatives with their consultants and contractors focus on specific locations of cable tunnel shafts and regular interaction with people who live and work around our shaft locations. The activities include the Nature Cares programme, Peirce Secondary School’s field trips to SP’s Energy Efficiency Centre and photography contest, Cable Tunnel Project Exhibition at Admiralty Secondary School, futsal matches with the Singapore Civil Defence Force team at Bishan Fire Station, and providing daily necessities to the Lee Ah Mooi Old Age Home and St Theresa’s Home. AUSTRALIA During the year, Jemena employees raised over A$60,000 for charities, including the Salvation Army, Parramatta Mission and the Children’s Hospital at Westmead. Jemena contin

SP GROUP PARTNERS CJ OLIVENETWORKS VINA CO. TO EXPAND VIETNAM ROOFTOP SOLAR PORTFOLIO • The partnership targets to develop up to 50MWp of rooftop solar projects across Vietnam over the next two years • Partnership secures its first project to install and operate 2.5MWp of rooftop solar for CJ Vina Agri Singapore, Vietnam, March 28 th , 2022 — SP Group (SP) and CJ OliveNetworks Vina Co. (CJ ONS) today announced a partnership to boost Vietnam’s clean energy transformation through the development of rooftop solar projects. SP, a leading utilities group and sustainable energy solutions provider in Singapore and the Asia Pacific, and CJ ONS, a subsidiary of South Korea's CJ OliveNetworks in Vietnam, signed a memorandum of understanding (MOU) to jointly invest, build, and develop up to 50 Megawatt-peak (MWp) of rooftop solar projects across Vietnam over the next two years. The partnership has secured its first project to install and operate 2.5MWp of rooftop solar for a CJ Vina Agri Co Ltd (CJ Agri) manufacturing plant by June 2022. The agreements were signed by Mr Phat Nguyen, Managing Director of Vietnam, SP Group, Mr Jang Myung Soo, Chief Executive Officer, CJ ONS, and Mr Nam Ki Don, General Director, CJ Vina Agri. Through this partnership, SP and CJ ONS will combine their expertise, experience and resources in sustainable energy solutions to explore solar projects for CJ ONS’ affiliates and other commercial and industrial customers in Vietnam. CJ ONS will take on the engineering, procurement, and construction (EPC) functions for all joint solar projects with SP. The partnership supports Vietnam’s green ambitions to achieve carbon emission neutrality by 2050, and target to double the country’s existing wind and solar power generation capacity by 2030. 1 CJ Vina Agri, a subsidiary of South Korea's CJ Group, specialises in the production of high-quality livestock, poultry, and aquaculture feed. The deployment of 2.5MWp of rooftop solar solutions for CJ Vina Agri’s manufacturing plant marks the company’s first large-scale injection of solar power into its energy mix. The rooftop solar solution is expected to be operational by June 2022 and can deliver up to 3,577 Megawatt-hour (MWh) of electricity annually. It will effectively provide 20 per cent of electricity consumed by the facility at peak load and will avoid carbon emissions of more than 3,500 tons annually, equivalent to taking approximately 1,100 cars off the road. Mr. Jang Myung Soo, CEO of CJ ONS, said, “We are honoured to partner with SP to support Vietnam’s roadmap towards a cleaner, greener energy mix. SP's sustainable energy solutions will be pivotal in enhancing energy-efficient plant operations for manufacturing facilities across all sectors and scales. We look forward to collaborating with SP to accelerate the renewable energy sector and meet growing demand in the industry by leveraging upon our combined strengths, network, expertise, and experience.” 1 Source: Vietnam targeting carbon emission neutrality by 2050, minister says | Reuters Mr. Brandon Chia, Managing Director, Southeast Asia & Australia, SP Group, said, “This partnership with CJ ONS is a significant milestone that will enhance market access to our range of renewable energy solutions and accelerate the decarbonisation of the industrial and manufacturing sector in Vietnam. Our goal is to enable the sustainable transformation of our local customers by increasing the share of renewables in both energy production and consumption for their facilities. Together with our digital and sustainable energy solutions expertise, we aim to continue growing our sustainability footprint in Vietnam and to empower the country’s green energy transition for a carbon-neutral future.” This partnership is aligned with SP’s ambitions to leverage its capabilities in sustainable energy and digital solutions to create value-added solutions for its customers in Vietnam and establish SP’s position as a leading sustainable energy solutions player in the Asia Pacific. ### About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with lowcarbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, as well as sustainable energy solutions in Singapore, China and Vietnam. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective worldwide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast-charging stations and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG. About CJ Olivenetworks Vina Co. Since its foundation in 1995, CJ OliveNetworks has achieved utmost customer satisfaction and value via the successful offering of lifestyle-based IT services such as manufacturing, distribution, logistics and media, leveraging steady growth of the company with customer trust and support. Based on numerous experiences and capabilities accumulated from building and providing IT systems and services, CJ OliveNetworks answers to needs of the market by leading the development of new technologies which corresponds to the latest IT trends including open source, big data, Internet of things(IoT), cloud computing, security, and many others. CJ OliveNetworks promises to grow into a global ICT company through consistent challenges and innovations. We also provide an end-to-end energy solution to our clients, delivering clean energy for the long term with zero effort from customers while ensuring significant savings. Our in-house design and engineering team ensures a best-in-a-class solar solution tailored to client needs and local Vietnam requirements.

Contact Us Enquiries SP Services - Enquiries on Utilities Account Open Electricity Market Submit Meter Readings Message* Contact Person* Contact Email* Contact Number* Utilities Account Number* Attachment Upload your supporting documents [Optional] (Max 3 files, 4MB each. File type .pdf, .jpg, .jpeg, .png) Choose File No file chosen Ticket Number I- Submit * denotes mandatory field By submitting this form, I hereby agree to SP Group to collect, use and disclose my information provided above, for the purpose of [i] responding to my inquiry, [ii] receiving relevant marketing information, and [iii] complying with all applicable laws and regulations, and business requirements, in accordance with SP Group's personal data protection policy at https://www.spgroup.com.sg/personal-data-protection-policy. Customers Billing & Retail To send us your written query, please click here Billing / Utilities Account Enquiries 1800 222 2333 Quality Service Manager 1800 235 2151 servicequality@spgroup.com.sg Open Electricity Market Enquiries 1800 233 8000 choice@spgroup.com.sg Gas Installation Appointments Click here to make an appointment. 1800 555 1661 Customer Service Centre HDB Hub 490 Lorong 6 Toa Payoh #09-11   HDB Hub Biz Three Lift Lobby 1 Singapore 310490   Opening Hours: Mon to Fri (8:30am to 6pm) Sat (8:30am to 1pm) Closed on Sun & Public Holidays Note: Issuance of queue tickets ends at 5pm on weekdays and 12pm on Saturdays. District Cooling & Heating Singapore District Cooling Enquries districtcooling@spgroup.com.sg Electric Vehicle Solutions EV Charging Solutions Enquiries 6916 7799 emobility@spgroup.com.sg Electricity, Gas & Solar Power Electricity Supply Interruption Electricity Service Centre (24-Hour Hotline) 1800 778 8888 Solar PV Enquiries powerfeedback@spgroup.com.sg Water Supply Interruption, Quality & Pressure Issues Public Utilities Board (24-Hour Hotline) 1800 225 5782 Worksite, Equipment or Service Quality Issues powerfeedback@spgroup.com.sg Gas Emergency Hotline 1800 752 1800 Replacement of Gas Meters +65 6671 7109 Residential Premises Gas Pipe Inspection Click here to make an appointment +65 6916 7940 gaspip@spgroup.com.sg Licensed Electrical Workers Purchase of Electricity Cable / Gas Pipe Plans +65 6916 5022 mea@spgroup.com.sg Installation / Replacement of Electrical Meters +65 6916 8555 +65 6671 7107 Endorsement of Substation Drawings +65 6916 8557 (East) +65 6916 8679 (West) Procurement of Transmission & Distribution Equipment & Cables +65 6916 8538 Technical Matters on Transmission & Distribution Equipment & Cables powerfeedback@spgroup.com.sg Search for Licensed Electrical Workers Click here to find a Licensed Electrical Worker. Notice for Commencement of Earthworks/ Registered Excavator Operator/Registered Earthworks Supervisor Applications +65 6916 5021 Training To reach Singapore Institute of Power and Gas for enquiries on training courses, you can email training-institute@spgroup.com.sg. Procurement To reach the SP Group Procurement team for enquiries on current/upcoming tender opportunities or technical support for the Supplier Relationship Management System, you can call +65 6916 8839 or email srmsupport@spgroup.com.sg. Careers To reach the SP Group Human Resource team for enquiries on job opportunities, scholarships or internships, you can email recruitment@spgroup.com.sg. Media Contacts For media related enquiries, please write to us here. Please note that your personal data may be shared with our partners and other relevant third parties - to enable them to follow-up and reply to you directly on your feedback. By provision of your personal particulars, you are deemed to have provided your consent to the collection, use or disclosure of your personal data for this purpose. Mailing Address SP Group 2 Kallang Sector Singapore 349277