AUTHORISATION AND INDEMNITY FORM Section A To be completed by Requestor Date: ______________________ I, _______________________________________________________________________ (Full Name and NRIC/FIN) undersigned Requestor, refer to utilities account no. __________________________________ (the “Account”) I am the: Registered account holder Authorised representative of the registered Account holder Next of kin of the registered Account holder who is deceased Payor of a payment that was made to the Account by mistake I hereby authorise SP Services Ltd to refund/transfer credit/debit balance¹ of $ ________________________ in the Account to the following Recipient: Name: __________________________________________ NRIC/FIN (if applicable): _________________________ Utilities account no. (if applicable): __________________________________________________________________ __________________________________________⁴ Signature of Requestor Section B To be completed by Recipient Date: ______________________ I, ______________________________________________________________________ (Full Name and NRIC/FIN) the undersigned Recipient/authorised representative of the Recipient¹, in consideration of SP Services Ltd acceding to the request set out in Section A, hereby undertake and agree for myself/on behalf of the organisation that I represent: (a) To accept the refund/transfer of the balance to myself/the nominated utilities account (b) To indemnify SP Services Ltd against all liabilities, claims, damages, and losses that may arise out of or in connection with SP Services Ltd acting on the request set out in Section A. I am the _________________________________________² and hereby confirm that I am authorised to represent ________________________________________________________³ on whose behalf I have signed this Section B. __________________________________________⁴ Signature of Recipient/Authorised Representative [1] Delete as applicable. [2] Insert designation of authorised representative, or “NA” if not applicable. [3] Insert name of organisation, or “NA” if not applicable. [4] By submitting this form, I consent to SP Services Ltd collecting, using, and disclosing my personal data as reasonably required to provide services, in accordance with the Personal Data Protection Act and SP Group’s data protection policy. Version 1.0/Dec 25

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Making air-conditioning greener: Helping Singaporean's reduce carbon footprint SUSTAINABILITY Liu Yue is the deputy lead for the construction of the centralised cooling system in Tengah eco-town. Three years ago, Sustainable Energy Solutions (SES) Principal Engineer Liu Yue was tasked to design and build the first centralised cooling system (CCS) for Tengah eco-town. “We started from ground zero and had our fair share of roadblocks. With all the hard work we put in, it is very rewarding to see everything come to fruition. I am glad to be able to play a part in pioneering the most futuristic town in Singapore towards smart and sustainable living. I guess it's my way of leaving my mark – a green one,” says Mr Liu. Read more about how Liu Yue and the SES team have powered through challenges to deliver solutions that help residents and businesses in Singapore reduce their carbon footprint here: https://spgrp.sg/GreenCCS TAGS SUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group partners KBC to study and develop Vietnam's first district cooling system for industrial parks SP Group launches Singapore’s first EV fast charging hub in a HDB carpark in Tengah DSTA appoints SP Group to roll out smart utilities management system across Singapore's defence facilities

SPWebsite (without GST) excl 9% GST wef 1 Jan 24 Electricity Tariff (2014 - 2026) Rates are not inclusive of GST Jul-26 Apr-26 Jan-26 Oct-25 Jul-25 Apr-25 Jan-25 Oct-24 Jul-24 Apr-24 Jan-24 Oct-23 Jul-23 Apr-23 Jan-23 Oct-22 Jul-22 Apr-22 Jan-22 Oct-21 Jul-21 Apr-21 Jan-21 Oct-20 Jul-20 Apr-20 Jan-20 Oct-19 Jul-19 Apr-19 Jan-19 Oct-18 Jul-18 Apr-18 Jan-18 Oct-17 Jul-17 Apr-17 Jan-17 Oct-16 Jul-16 Apr-16 Jan-16 Oct-15 Jul-15 Apr-15 Jan-15 Oct-14 Jul-14 Apr-14 Jan-14 LOW TENSION SUPPLIES, DOMESTIC All units, ¢/kWh                    31.91 27.27 26.71 27.55 27.47 28.12 28.12 29.10 29.88 29.79 29.89 28.70 27.74 27.43 28.95 29.74 30.17 27.94 25.44 24.11 23.38 22.55 20.76 21.43 19.60 23.02 24.24 23.43 24.22 22.79 23.85 24.13 23.65 22.15 21.56 20.30 20.72 21.39 20.20 19.13 19.27 17.68 19.50 20.35 22.41 20.87 23.29 25.28 25.68 25.73 25.65 LOW TENSION SUPPLIES, NON-DOMESTIC All units, ¢/kWh                    31.91 27.27 26.71 27.55 27.47 28.12 28.12 29.10 29.88 29.79 29.89 28.70 27.74 27.43 28.95 29.74 30.17 27.94 25.44 24.11 23.38 22.55 20.76 21.43 19.60 23.02 24.24 23.43 24.22 22.79 23.85 24.13 23.65 22.15 21.56 20.30 20.72 21.39 20.20 19.13 19.27 17.68 19.50 20.35 22.41 20.87 23.29 25.28 25.68 25.73 25.65 HIGH TENSION SMALL (HTS) SUPPLIES Contracted Capacity Charge $/kW/month               14.21 15.07 15.07 15.07 15.07 15.07 16.37 16.37 16.37 16.37 15.12 14.25 13.44 12.67 11.95 11.95 11.95 10.90 10.90 10.90 10.90 10.90 8.90 8.90 8.90 8.90 8.90 8.90 8.90 8.90 8.58 8.58 8.58 8.58 8.36 8.36 8.36 8.36 8.36 8.36 8.36 8.36 8.15 8.15 8.15 8.15 7.49 7.49 7.49 7.49 7.49 Uncontracted Capacity Charge $/chargeable kW/month               21.32 22.61 22.61 22.61 22.61 22.61 24.56 24.56 24.56 24.56 22.68 21.38 20.16 19.01 17.93 17.93 17.93 16.35 16.35 16.35 16.35 16.35 13.35 13.35 13.35 13.35 13.35 13.35 13.35 13.35 12.87 12.87 12.87 12.87 12.54 12.54 12.54 12.54 12.54 12.54 12.54 12.54 12.23 12.23 12.23 12.23 11.24 11.24 11.24 11.24 11.24 kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) 29.77 24.16 23.79 24.60 24.46 25.45 25.16 26.46 27.05 27.31 27.44 26.98 25.13 24.77 26.37 27.17 27.81 25.71 22.77 21.24 20.44 19.54 17.88 18.63 16.52 20.51 21.76 20.85 21.74 20.15 21.40 21.71 21.27 19.56 18.88 17.47 17.94 18.68 17.27 16.07 16.22 14.50 16.59 17.40 19.72 18.20 21.05 23.22 23.67 23.75 23.67 Off-peak period (11.00pm to 7.00am)               17.51 15.02 15.11 16.03 16.07 15.95 15.90 16.16 17.38 16.49 16.92 13.98 15.15 14.96 15.92 16.69 16.49 14.54 13.77 13.01 12.51 11.85 11.20 11.67 10.55 12.50 13.28 12.71 13.26 12.28 13.09 13.27 12.65 11.77 11.37 10.55 10.84 11.3 10.51 9.84 9.93 8.78 10.08 11.04 12.29 10.72 12.71 14.19 14.40 14.35 14.45 Reactive power Charge ¢/chargeable kVARh               0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 HIGH TENSION LARGE (HTL) SUPPLIES Contracted Capacity Charge $/kW/month                    14.21 15.07 15.07 15.07 15.07 15.07 16.37 16.37 16.37 16.37 15.12 14.25 13.44 12.67 11.95 11.95 11.95 10.90 10.90 10.90 10.90 10.90 8.90 8.90 8.90 8.90 8.90 8.90 8.90 8.90 8.58 8.58 8.58 8.58 8.36 8.36 8.36 8.36 8.36 8.36 8.36 8.36 8.15 8.15 8.15 8.15 7.49 7.49 7.49 7.49 7.49 Uncontracted Capacity Charge $/chargeable kW/month                21.32 22.61 22.61 22.61 22.61 22.61 24.56 24.56 24.56 24.56 22.68 21.38 20.16 19.01 17.93 17.93 17.93 16.35 16.35 16.35 16.35 16.35 13.35 13.35 13.35 13.35 13.35 13.35 13.35 13.35 12.87 12.87 12.87 12.87 12.54 12.54 12.54 12.54 12.54 12.54 12.54 12.54 12.23 12.23 12.23 12.23 11.24 11.24 11.24 11.24 11.24 kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) 29.55 23.94 23.57 24.38 24.24 25.23 24.94 26.24 26.83 27.09 27.22 26.76 24.91 24.55 26.15 26.95 27.59 25.49 22.55 21.02 20.22 19.32 17.66 18.41 16.30 20.29 21.54 20.63 21.52 19.93 21.18 21.49 21.05 19.34 18.66 17.25 17.72 18.46 17.05 15.85 16.00 14.28 16.37 17.18 19.50 17.98 20.83 23.00 23.45 23.53 23.45 Off-peak period (11.00pm to 7.00am)        17.50 15.01 15.10 16.02 16.06 15.94 15.89 16.15 17.37 16.48 16.91 13.97 15.14 14.95 15.91 16.68 16.48 14.53 13.76 13.00 12.50 11.84 11.19 11.66 10.54 12.49 13.27 12.70 13.25 12.27 13.08 13.26 12.64 11.76 11.36 10.54 10.83 11.29 10.50 9.83 9.92 8.77 10.07 11.03 12.28 10.71 12.70 14.18 14.39 14.34 14.44 Reactive power Charge ¢/chargeable kVARh                0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 EXTRA HIGH TENSION (EHT) SUPPLIES Contracted Capacity Charge 7.54 7.54 7.54 7.54 7.38 7.38 7.38 7.38 6.90 6.90 6.90 6.90 6.90 $/kW/month                    11.67 12.15 12.15 12.15 12.15 12.15 12.90 12.90 12.90 12.90 12.12 11.58 11.06 10.56 10.09 10.09 10.09 9.33 9.33 9.33 9.33 9.33 7.87 7.87 7.87 7.87 7.87 7.87 7.87 7.87 7.68 7.68 7.68 7.68 7.54 7.54 7.54 7.54 Uncontracted Capacity Charge $/chargeable kW/month               17.51 18.23 18.23 18.23 18.23 18.23 19.35 19.35 19.35 19.35 18.18 17.37 16.59 15.84 15.14 15.14 15.14 14.00 14.00 14.00 14.00 14.00 11.81 11.81 11.81 11.81 11.81 11.81 11.81 11.81 11.52 11.52 11.52 11.52 11.31 11.31 11.31 11.31 11.31 11.31 11.31 11.31 11.07 11.07 11.07 11.07 10.35 10.35 10.35 10.35 10.35 kWh charge, ¢/kWh                                Peak period (7.00am to 11.00pm) 28.52 23.01 22.66 23.47 23.34 24.30 24.01 25.28 25.88 26.11 26.25 25.71 23.96 23.61 25.16 25.96 26.57 24.48 21.61 20.11 19.31 18.42 16.81 17.54 15.47 19.39 20.62 19.72 20.6 19.03 20.26 20.57 20.12 18.44 17.77 16.38 16.84 17.57 16.18 15.01 15.16 13.45 15.52 16.33 18.62 17.1 19.91 22.06 22.50 22.58 22.50 Off-peak period (11.00pm to 7.00am)           17.38 14.91 15.00 15.93 15.97 15.84 15.79 16.05 17.27 16.38 16.80 13.85 15.04 14.85 15.79 16.56 16.35 14.40 13.65 12.90 12.40 11.74 11.11 11.57 10.46 12.39 13.16 12.6 13.15 12.17 12.97 13.15 12.54 11.66 11.26 10.45 10.74 11.19 10.41 9.74 9.83 8.69 9.99 10.94 12.18 10.62 12.60 14.08 14.28 14.23 14.34 Reactive power Charge ¢/chargeable kVARh               0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 SPWebsite (with GST) incl 9% GST wef 1 Jan 24 Electricity Tariff (2014 - 2026) Rates are inclusive of GST Jul-26 Apr-26 Jan-26 Oct-25 Jul-25 Apr-25 Jan-25 Oct-24 Jul-24 Apr-24 Jan-24 Oct-23 Jul-23 Apr-23 Jan-23 Oct-22 Jul-22 Apr-22 Jan-22 Oct-21 Jul-21 Apr-21 Jan-21 Oct-20 Jul-20 Apr-20 Jan-20 Oct-19 Jul-19 Apr-19 Jan-19 Oct-18 Jul-18 Apr-18 Jan-18 Oct-17 Jul-17 Apr-17 Jan-17 Oct-16 Jul-16 Apr-16 Jan-16 Oct-15 Jul-15 Apr-15 Jan-15 Oct-14 Jul-14 Apr-14 Jan-14 LOW TENSION SUPPLIES, DOMESTIC All units, ¢/kWh                    34.78 29.72 29.11 30.03 29.94 30.65 30.65 31.72 32.57 32.47 32.58 31.00 29.96 29.62 31.27 31.82 32.28 29.90 27.22 25.80 25.02 24.13 22.21 22.93 20.97 24.63 25.94 25.07 25.92 24.39 25.52 25.82 25.31 23.70 23.07 21.72 22.17 22.89 21.61 20.47 20.62 18.92 20.87 21.77 23.98 22.33 24.92 27.05 27.48 27.53 27.45 LOW TENSION SUPPLIES, NON-DOMESTIC All units, ¢/kWh                    34.78 29.72 29.11 30.03 29.94 30.65 30.65 31.72 32.57 32.47 32.58 31.00 29.96 29.62 31.27 31.82 32.28 29.90 27.22 25.80 25.02 24.13 22.21 22.93 20.97 24.63 25.94 25.07 25.92 24.39 25.52 25.82 25.31 23.70 23.07 21.72 22.17 22.89 21.61 20.47 20.62 18.92 20.87 21.77 23.98 22.33 24.92 27.05 27.48 27.53 27.45 HIGH TENSION SMALL (HTS) SUPPLIES Contracted Capacity Charge $/kW/month               15.49 16.43 16.43 16.43 16.43 16.43 17.84 17.84 17.84 17.84 16.48 15.39 14.52 13.68 12.91 12.79 12.79 11.66 11.66 11.66 11.66 11.66 9.52 9.52 9.52 9.52 9.52 9.52 9.52 9.52 9.18 9.18 9.18 9.18 8.95 8.95 8.95 8.95 8.95 8.95 8.95 8.95 8.72 8.72 8.72 8.72 8.01 8.01 8.01 8.01 8.01 Uncontracted Capacity Charge $/chargeable kW/month               23.24 24.64 24.64 24.64 24.64 24.64 26.77 26.77 26.77 26.77 24.72 23.09 21.77 20.53 19.36 19.19 19.19 17.49 17.49 17.49 17.49 17.49 14.28 14.28 14.28 14.28 14.28 14.28 14.28 14.28 13.77 13.77 13.77 13.77 13.42 13.42 13.42 13.42 13.42 13.42 13.42 13.42 13.09 13.09 13.09 13.09 12.03 12.03 12.03 12.03 12.03 kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) 32.45 26.33 25.93 26.81 26.66 27.74 27.42 28.84 29.48 29.77 29.91 29.14 27.14 26.75 28.48 29.07 29.76 27.51 24.36 22.73 21.87 20.91 19.13 19.93 17.68 21.95 23.28 22.31 23.26 21.56 22.90 23.23 22.76 20.93 20.20 18.69 19.20 19.99 18.48 17.19 17.36 15.52 17.75 18.62 21.10 19.47 22.52 24.85 25.33 25.41 25.33 Off-peak period (11.00pm to 7.00am)               19.09 16.37 16.47 17.47 17.52 17.39 17.33 17.61 18.94 17.97 18.44 15.10 16.36 16.16 17.19 17.86 17.64 15.56 14.73 13.92 13.39 12.68 11.98 12.49 11.29 13.38 14.21 13.60 14.28 13.14 14.01 14.20 13.54 12.59 12.17 11.29 11.60 12.09 11.25 10.53 10.63 9.39 10.79 11.81 13.15 11.47 13.60 15.18 15.41 15.35 15.46 Reactive power Charge ¢/chargeable kVARh               0.64 0.64 0.64 0.64 0.64 0.64 0.64 0.64 0.64 0.64 0.64 0.64 0.64 0.64 0.64 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 HIGH TENSION LARGE (HTL) SUPPLIES Contracted Capacity Charge $/kW/month                    15.49 16.43 16.43 16.43 16.43 16.43 17.84 17.84 17.84 17.84 16.48 15.39 14.52 13.68 12.91 12.79 12.79 11.66 11.66 11.66 11.66 11.66 9.52 9.52 9.52 9.52 9.52 9.52 9.52 9.52 9.18 9.18 9.18 9.18 8.95 8.95 8.95 8.95 8.95 8.95 8.95 8.95 8.72 8.72 8.72 8.72 8.01 8.01 8.01 8.01 8.01 Uncontracted Capacity Charge $/chargeable kW/month                23.24 24.64 24.64 24.64 24.64 24.64 26.77 26.77 26.77 26.77 24.72 23.09 21.77 20.53 19.36 19.19 19.19 17.49 17.49 17.49 17.49 17.49 14.28 14.28 14.28 14.28 14.28 14.28 14.28 14.28 13.77 13.77 13.77 13.77 13.42 13.42 13.42 13.42 13.42 13.42 13.42 13.42 13.09 13.09 13.09 13.09 12.03 12.03 12.03 12.03 12.03 kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) 32.21 26.09 25.69 26.57 26.42 27.50 27.18 28.60 29.24 29.53 29.67 28.90 26.90 26.51 28.24 28.84 29.52 27.27 24.13 22.49 21.64 20.67 18.90 19.70 17.44 21.71 23.05 22.07 23.03 21.33 22.66 22.99 22.52 20.69 19.97 18.46 18.96 19.75 18.24 16.96 17.12 15.28 17.52 18.38 20.87 19.24 22.29 24.61 25.09 25.18 25.09 Off-peak period (11.00pm to 7.00am)        19.08 16.36 16.46 17.46 17.51 17.37 17.32 17.60 18.93 17.96 18.43 15.09 16.35 16.15 17.18 17.85 17.63 15.55 14.72 13.91 13.38 12.67 11.97 12.48 11.28 13.36 14.20 13.59 14.18 13.13 14.00 14.19 13.52 12.58 12.16 11.28 11.59 12.08 11.24 10.52 10.61 9.38 10.77 11.80 13.14 11.46 13.59 15.17 15.40 15.34 15.45 Reactive power Charge ¢/chargeable kVARh                0.64 0.64 0.64 0.64 0.64 0.64 0.64 0.64 0.64 0.64 0.64 0.64 0.64 0.64 0.64 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 EXTRA HIGH TENSION (EHT) SUPPLIES Contracted Capacity Charge $/kW/month                    12.72 13.24 13.24 13.24 13.24 13.24 14.06 14.06 14.06 14.06 13.21 12.51 11.94 11.40 10.90 10.80 10.80 9.98 9.98 9.98 9.98 9.98 8.42 8.42 8.42 8.42 8.42 8.42 8.42 8.42 8.22 8.22 8.22 8.22 8.07 8.07 8.07 8.07 8.07 8.07 8.07 8.07 7.90 7.90 7.90 7.90 7.38 7.38 7.38 7.38 7.38 Uncontracted Capacity Charge $/chargeable kW/month               19.09 19.87 19.87 19.87 19.87 19.87 21.09 21.09 21.09 21.09 19.82 18.76 17.92 17.11 16.35 16.20 16.20 14.98 14.98 14.98 14.98 14.98 12.64 12.64 12.64 12.64 12.64 12.64 12.64 12.64 12.33 12.33 12.33 12.33 12.10 12.10 12.10 12.10 12.10 12.10 12.10 12.10 11.84 11.84 11.84 11.84 11.07 11.07 11.07 11.07 11.07 kWh charge, ¢/kWh                                Peak period (7.00am to 11.00pm) 31.09 25.08 24.70 25.58 25.44 26.49 26.17 27.56 28.21 28.46 28.61 27.77 25.88 25.50 27.17 27.78 28.43 26.19 23.12 21.52 20.66 19.71 17.99 18.77 16.55 20.75 22.06 21.10 22.04 20.36 21.68 22.01 21.53 19.73 19.01 17.53 18.02 18.80 17.31 16.06 16.22 14.39 16.61 17.47 19.92 18.30 21.30 23.60 24.08 24.16 24.08 Off-peak period (11.00pm to 7.00am)           18.94 16.25 16.35 17.36 17.41 17.27 17.21 17.49 18.82 17.85 18.31 14.96 16.24 16.04 17.05 17.72 17.49 15.41 14.61 13.80 13.27 12.56 11.89 12.38 11.19 13.26 14.08 13.48 14.07 13.02 13.88 14.07 13.42 12.48 12.05 11.18 11.49 11.97 11.14 10.42 10.52 9.30 10.69 11.71 13.03 11.36 13.48 15.07 15.28 15.23 15.34 Reactive power Charge ¢/chargeable kVARh               0.52 0.52 0.52 0.52 0.52 0.52 0.52 0.52 0.52 0.52 0.52 0.52 0.52 0.52 0.52 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 HDB 1-Room 128 127 121 119 128 136 150 143 150 136 136 144 HDB 2-Room 166 168 161 156 169 181 195 190 195 177 177 188 HDB 3-Room 243 238 231 231 250 265 284 273 280 257 259 271 HDB 4-Room 338 327 320 309 341 363 390 381 388 358 355 377 HDB 5-Room 397 379 374 359 399 425 457 450 459 423 417 444 HDB Executive 481 462 458 445 495 522 562 554 562 520 513 546 Apartment 486 446 419 417 476 516 548 536 541 513 501 538 Terrace 785 747 744 714 775 823 881 848 866 817 818 836 Semi-Detached 1,056 1,000 974 960 1,031 1,080 1,173 1,123 1,121 1,072 1,056 1,107 Bungalow 2,012 2,004 1,872 1,904 2,016 2,154 2,244 2,175 2,168 2,190 2,074 2,202 Note: The figures exclude electricity consumption for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

Media Release Using Data To Help Consumers Reduce Their Electricity Consumption Singapore, 18 February 2014 - A new pilot by SP Services (SPS) and the Energy Market Authority (EMA) will enable participating consumers to compare their electricity consumption against the average consumption of their neighbours; and through such comparisons, reduce their electricity usage over time. 2. The pilot will involve users of SPS’ My Utilities Portal (at www.spservices.com.sg), currently numbering at 260,000. These are consumers with e-billing accounts; the number may increase when more consumers sign up for e-bill service with SPS. They could compare their electricity consumption in the last 6 months against the national average consumption and the average consumption of their neighbours living in similar housing types (see Annex A for more details). 3. ‘’With this new comparison feature, we hope to raise customers’ awareness of their consumption pattern and hence encourage better energy-saving habits. This builds on our continuous efforts to equip the public with information on efficient use of energy,’’ said Jeanne Cheng, Managing Director of SP Services. 4. Chee Hong Tat, Chief Executive, EMA said, "Improving energy efficiency and helping consumers to save electricity are important priorities for EMA. These efforts will reduce costs for consumers, enhance Singapore’s energy security and benefit the environment. After gathering feedback from this pilot, we will work with SP Services on redesigning the hardcopy utilities bill to reach out to all 1.2 million households. We also plan to include comparisons of gas and water consumption data in the next phase.” 5. In the coming months, SP Services will be enhancing the pilot with additional features, and making this service available through other channels such as mobile applications. Jointly Issued by: SP Services Limited and Energy Market Authority About Singapore Power and SP Services Singapore Power Group (SP) is a leading energy utility group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia. Over a million industrial, commercial and residential customers in Singapore benefit from SP’s world-class transmission, distribution and market support services. The networks in Singapore are amongst the most reliable and cost-effective worldwide. SP Services, a subsidiary of SP, provides every household and business in Singapore with a convenient and efficient one stop service for electricity, water and piped gas supplies. As the Market Support Services Licensee in the deregulated electricity market in Singapore, SP Services provides meter reading, data management and billing services. It also processes consumer registration and transfers for electricity retailers, thus playing a key role in facilitating competition and consumer choice in the retail market by enabling consumers to switch seamlessly between retailers, and to buy electricity at wholesale market prices. SP Services also provides metering, billing, payment collection, and customer service on behalf of other utility service providers, including Public Utilities Board for water charges, CityGas for gas charges, and refuse collection companies for refuse removal fees. About the Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Ministry of Trade and Industry. Its main goals are to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Through its work, the EMA seeks to forge a progressive energy landscape for sustained growth. Please visit our website www.ema.gov.sg for more information. Annex A Enhanced electricity consumption information available online now 1. Month-on-month comparison against the average electricity consumption of neighbours and national average 2. Six-month comparison against the average electricity consumption of neighbours and national average * In order to ensure the privacy of personal data, and prevent individual household data from being easily identified, only households that have sufficient number of neighbours will have access to these statistics.

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 HDB 1-Room 139 142 128 127 121 119 128 136 150 143 150 136 HDB 2-Room 183 186 166 168 161 156 169 181 195 190 195 177 HDB 3-Room 266 266 243 238 231 231 250 265 284 273 280 257 HDB 4-Room 363 365 338 327 320 309 341 363 390 381 388 358 HDB 5-Room 427 429 397 379 374 359 399 425 457 450 459 423 HDB Executive 520 523 481 462 458 445 495 522 562 554 562 520 Apartment 523 519 486 446 419 417 476 516 548 536 541 513 Terrace 851 851 785 747 744 714 775 823 881 848 866 817 Semi-Detached 1,137 1,141 1,056 1,000 974 960 1,031 1,080 1,173 1,123 1,121 1,072 Bungalow 2,192 2,190 2,012 2,004 1,872 1,904 2,016 2,154 2,244 2,175 2,168 2,190 Note: The figures exclude electricity consumption for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

News Release SP Group Stands By Singapore Against COVID-19 Singapore, 6 March 2020 - Backing Singapore's fight against the COVID-19 outbreak, SP Group (SP) today announced a series of initiatives to show solidarity with the nation, and to support its staff and the wider community. Taking the lead, SP's Board of Directors will reduce their director fees by five per cent. The senior management team, comprising Vice Presidents and above, will reduce their performance bonuses for this financial year by one to two months. This translates to eight to 15 per cent of annual base salaries, increasing in quantum with staff seniority. In recognition of the dedication of frontline officers and to encourage them during this period, SP will make a special one-time payment of S$1,500 to more than 400 of its frontline officers. At the same time, SP would like to support the less privileged. SP is calling on its employees to contribute to the SP Heartware Fund. The company will match dollar-for-dollar for all staff donations. Started in 2005, the SP Heartware Fund supports programmes for senior citizens from low-income families. To date, it has raised more than S$14 million and reached out to more than 25,000 beneficiaries. -Ends- About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.6 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG.

THE STRAITS TIMES SP Group to trial charging points that can draw energy from EVs back into power grid SP PowerGrid CEO Jimmy Khoo with the V2G-compatible Nissan Leaf and V2G bidirectional charger that will be used for SP Group's trial. PHOTO: SP GROUP Toh Ting Wei PUBLISHED JUL 8, 2021, 5:55 PM SGT SP signed two memoranda of understanding (MOUs) with the district government, and was appointed the energy and building solutions partner for International Urban Design Centre (IUDC) in Wuhou. Under the MOUs, SP will be the sustainable-energy solutions partner to the district government, providing smart solutions in line with the city's urban renewal master plan. There is an estimated rejuvenation pipeline of over 630,000 sq m in gross floor area over the next five years, said SP. In the first phase of the partnership, SP will design, build, own and operate an integrated energy solution that includes district cooling and heating systems, smart metering, energy management and monitoring for IUDC over the next 25 years, at an estimated total contract value of S$110 million. The IUDC consists of four existing buildings with an estimated gross floor area of 48,000 sq m. SP Group said it will look into areas including EV charging during peak and off-peak periods, as well as the management of the voltage in the distribution system. "If V2G technology is proven viable, it can be a win-win for the electricity system and EV owners, acting as a cost-effective solution to supplement the larger energy storage systems to overcome intermittency while EV owners can be paid for use of the EV batteries when needed," said SP Group. Intermittency refers to power supply being interrupted. SP Group said power plants have traditionally performed the role of mitigating intermittency, but EV owners can now contribute with V2G technology. Citing the example of EV charging points powered by solar energy, SP Group said: "When solar generation drops due to rain or cloud cover, the EVs plugged into the system can balance out the fall in supply. "During periods of significant solar generation, the EVs can store the excess energy." SP Group chief executive Stanley Huang said the trial is another step forward to support Singapore's green energy transformation. The Government has said it will phase out petrol vehicles by 2040. It has committed to fitting eight towns with charging points by 2025, and building 60,000 charging points around the island by 2030.

Media Release SP Group Partners State Grid Chongqing Integrated Energy Service to Develop Greener and Smarter Buildings Singapore, 17 March 2021 – SP Group (SP) and State Grid Chongqing Integrated Energy Service signed a Memorandum of Understanding (MoU) today, to jointly develop integrated energy projects that deliver smart, efficient energy management solutions to meet the evolving operational needs and green targets of customers in Chongqing, China. The signing was witnessed by SP’s Group Chief Executive Officer, Mr Stanley Huang, and State Grid Chongqing’s Chairman, Mr Chen Liankai. State Grid Chongqing Integrated Energy Service, a subsidiary co-owned by State Grid Integrated Energy Service Group and State Grid Chongqing Electric Power Company, is responsible for advancing investments, innovation and implementation of energy-efficient solutions and technology through research, building and operational management of energy storage, renewable energy and electricity distribution network projects. The company aims to reduce the cost of energy supply, improve the efficiency of energy utilisation and provide customers with a comprehensive suite of clean energy solutions. SP’s Group Chief Executive Officer, Mr Stanley Huang, said, “Through our partnership with State Grid Chongqing, we will leverage our combined resources, strengths and domain knowledge to develop sustainable energy solutions customised for customers in China. Chongqing is a key economic, trade and financial city in China and one of strategic importance to us. We are committed to help the city achieve its carbon emissions targets and meet increasingly sophisticated operational demands on its buildings.” State Grid Chongqing’s Chairman, Mr Chen Liankai, said, “State Grid Chongqing Integrated Energy Services is a key platform for State Grid Chongqing to implement its mandate to build world-class smart grid enterprises. Our objective is to support the city in reducing energy consumption and carbon emissions, and building a better future based on sustainable growth. We value this partnership with SP given its strong footprint in Chongqing, and the success of Raffles City Chongqing’s energy-efficient cooling and heating system. We look forward to leveraging our combined strengths to drive innovation and capabilities towards carbon neutrality.” In Chongqing, SP Group invested, designed, and operates Raffles City Chongqing’s energyefficient cooling and heating system since 2019 to deliver energy savings for the customer. In January 2021, SP Group also acquired a 40 per cent stake in Chongqing Sino-French Energy Services which expanded the Group’s capabilities into Combined Cooling Heating and Power offerings for Chongqing. SP Group currently has three offices in China (Shanghai, Guangzhou and Chongqing), with its China headquarters located in Shanghai. -Ends- About SP Group SP Group is a leading utilities group in the Asia Pacific, enabling a low-carbon, smart energy future for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable energy solutions such as cooling and heating systems for business districts and residential townships, electric vehicle fast charging and green digital energy management tools for customers in Singapore and the region. For more information, please visit spgroup.com.sg or follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   新加坡能源集团与国网重庆综合能源服务有限公司 共同开发绿色智能建筑，助力加速碳中和 2021 年 3 月 17 日，新加坡能源集团与国网重庆综合能源服务有限公司签署战略合作框架协议 （MoU），共同开发可提供智能、高效能源管理和助力加速碳中和的综合能源项目，以满足中国 重庆客户的复杂运营需求，协助客户实现绿色低碳目标。 新加坡能源集团总裁黄天源先生和国网重庆市电力公司董事长陈连凯先生见证了战略合作框架协 议签署仪式。 国网重庆综合能源服务有限公司主要经营节能技术推广、节能方案设计、节能项目投资，以及储 能、新能源、配电网项目的研发、建设和运营。该公司旨在降低能源供应成本、提高能源使用效 率，并为客户提供一套全面的洁净能源解决方案。 新加坡能源集团总裁黄天源先生表示：“我们期待与国网重庆综合能源服务有限公司合作，以此 为契机，利用我们的综合资源、优势和专业知识，为国内市场开发可持续能源解决方案。重庆是 中国西南地区最大的工商业城市，也是新加坡能源集团在中国市场开发的重点城市之一。我们将 深化合作，联手为客户提供高效节能的能源解决方案，助力加速碳中和进程。” 国网重庆市电力公司董事长陈连凯先生表示：“国网重庆综合能源服务有限公司是国网重庆市电 力公司推动国家电网有限公司‘建设具有中国特色国际领先的能源互联网企业’战略落地的重要 平台，致力于服务重庆地区节能减排、绿色发展和人民美好生活。新加坡能源集团在重庆成功实 践了来福士广场能源系统等项目，彰显了世界一流的节能技术和服务水平。希望合作双方携手同 心，充分发挥各自资源优势，深耕重庆综合能源服务市场，共同探索并早日实现‘碳达峰、碳中 和’的新路径。” 在重庆，新加波能源集团（SP）为重庆朝天门来福士广场投资、设计、建设和运营集中供冷供热 系统。自 2019 年投运以来，集团始终为客户提供优质高效的服务。同时，集团在 2021 年 1 月收购 4 了中国重庆的中法能源服务有限公司（SFES）40%的股份，从而提升了可为重庆提供冷热电三联 供方案的运营能力。 新加坡能源集团（SP）目前在中国设有三个办事处（上海、广州和重庆），中国总部设在上海。 关于新加坡能源集团 新加坡能源集团是亚太地区一家主要的能源公司，为客户提供迎合未来需求的低碳、智慧能源方 案。新加坡能源集团在新加坡和澳大利亚拥有并运营电力与燃气的输配和经销事业，并在新加坡 和中国推行永续能源方案。作为新加坡国家电网经营者，新加坡能源集团为大约 160 万新加坡工 业、商业和住宅客户提供世界级的电力与燃气的输配、分销和市场支持服务。我们的电网是全球 最可靠、最具成本效益的网络之一。除了传统的能源服务，新加坡能源集团也为新加坡和区域客 户，提供一系列可持续能源方案，例如提供商业区域和城镇住宅供冷供热系统、电动车快速充电 和数字环保能源管理工具。 更多信息请访问 spgroup.com.sg 或在领英 spgrp.sg/linkedin 和推特 Twitter @SPGroupSG 上关注我们。

Media Release Suntec City to Join World’s Largest Underground District Cooling Network at Marina Bay Singapore, 29 April 2024 – Suntec City will be the latest development to be connected to SP Group (SP)’s Marina Bay district cooling network, expanding what is already the world's largest underground district cooling network. In a partnership agreement signed on 29 April 2024, SP will take charge of the operation of Suntec City’s cooling system. The system will then be interconnected to the Marina Bay District Cooling network via neighbouring developments by 2027. Suntec City’s cooling system is made up of a single central chiller plant with an installed capacity of approximately 20,000 refrigerant tons (RT) providing cooling services across its five office towers, retail mall and convention centre, covering a total net lettable area of more than 3.4 million square feet. The expansion of the Suntec City chiller plant into the Marina Bay district cooling network will create opportunities to deliver energy efficient cooling to a wider range of developments in the area, including Marina Centre and Bugis, thereby offering sustainable cooling solutions to more customers. The inclusion of Suntec City brings the total current cooling capacity in operation and secured by SP through its district cooling networks in Singapore to 203,000 RT – making SP the biggest provider of district cooling solutions in Singapore. Leveraging SP’s district cooling technology will enable Suntec City to reduce its carbon emissions by at least 10,400 tonnes over the 30-year operating period, akin to removing more than 315 cars from our roads annually. Under the agreement, SP will oversee the maintenance and future cooling equipment replacement. This encompasses the prompt replacement of aging electrical systems and a gradual transition to energy-efficient and eco-friendly chillers, all while accommodating any expansionary cooling requirements from Suntec City. Mr Ivan Koh, the Chief Executive Officer of APM Property Management, the Managing Agent for Suntec City said, “Our key priority has always been to achieve optimum energy efficiency for our buildings. This partnership with SP Group to implement district cooling for Suntec City is a significant stride in our sustainable energy solutions, and advances our journey towards the reduction of carbon emission for a greener built environment for Singapore.” Mr S. Harsha, Managing Director of Sustainable Energy Solutions (Singapore), SP Group, said, “As Singapore accelerates towards our net-zero goals, sustainable energy innovations and solutions such as district cooling networks will be crucial to support our demand for urban and economic growth in a sustainable manner. We are delighted to welcome Suntec City to our Marina Bay district cooling network and look forward to bringing this proven technology to more developments, enabling them to be more energy- and cost-efficient. - Ends - About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, as well as sustainable energy solutions in Singapore, China, Thailand and Vietnam. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective worldwide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast-charging stations and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or follow us on Facebook at spgrp.sg/facebook, LinkedIn at spgrp.sg/linkedin and Instagram at spgrp.sg/Instagram. About Suntec City Suntec City is one of Singapore’s largest integrated developments, comprising a shopping mall, five Grade A office towers, and a world-class convention and exhibition centre. Nestled in the heart of the bustling Marina Central precinct, the entire development is well connected by MRT stations, street-level plazas and underground walkways. Comprising of over 2 million square feet of retail areas, office spaces and a convention centre, the strata-titled development is owned by subsidiary proprietors and managed by the Management Corporation Strata Title of Suntec City. Our commitment to lowering environmental impact is evidenced through our sustainability accolades, including Water Efficient Building certification for the retail mall and office towers, as well as BCA Green Mark Platinum for all the office towers and Green Mark Gold for the retail mall and convention centre.  

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Eye on the Grid RELIABILITY Mr Tan Teck Wee, Head, Distribution Control & Customer Service (standing), with Principal Operation Officer Ghazali Bin Mohamed Rahim in the Distribution Control Centre. The ringing of Tan Teck Wee’s phone at 1.20am jolted him from his sleep. There was a blackout affecting several areas. In the 30 minutes that Teck Wee, head of SP Group’s Distribution Control & Customer Service, took to get to the control centre at Ayer Rajah, work was already under way to bring supply back up. As the central nervous system of Singapore’s power distribution network, red-coded alarms on the dashboard showed the affected locations. On one wall, screens displayed incident alerts, digital maps and data on energy demand from the 11,000 substations and over 27,000km of cables that make up Singapore’s electricity grid. With various teams working together, power was restored within a few minutes, and Teck Wee was soon on his way home. A 25-year SP veteran, Teck Wee is on standby 24/7. He oversees the work of 95 staff. Apart from the 15 staff who man the control centre around the clock, team members from the Electricity Service Centre receive calls from customers and mobilise officers to attend to supply disruption.  Emergency response makes up the bulk of his team’s work, even if most problems are solved before customers are impacted, explained Teck Wee, who trained as an electrical engineer. Most often, when the alarms go off, it takes less than a minute for the incoming data to be reviewed, a remote restoration attempted, or for supply to be re-routed. A service crew is also dispatched for a manual check. In a supply disruption, staff at the control centre will first try to restore supply through remotely switching to an alternate feed. If this is not possible, it will send out mobile generators to provide temporary power to customers. The team is supported by 20 standby officers deployed in five zones across Singapore. When activated, these standby teams examine and re-condition the substation equipment to rectify the issue.   Technology drives precise and prompt response. Through a combination of sensors, monitors, alarms, micro-processors and a communication network, the control centre team can quickly pinpoint and manage disturbances on the network. Artificial Intelligence helps engineers make faster decisions through diagnostics of incidents to identify causes and possible actions. Supply disruptions could occur for different reasons, such as roadworks which can damage cables, or accidents, says Teck Wee. A rogue snake or monitor lizard sneaking into an over-ground supply box could also cause an outage. Singapore's electricity network ranks top among major cities. Based on a benchmarking report, in 2017, customers in Singapore experienced an average of 0.19 minute of electricity interruption, compared to Osaka’s 5 minutes and London’s 16.70 minutes. Despite that, Teck Wee says every incident is taken seriously, and the teams look closely at ways to prevent it from occurring again. Keeping the nation’s grid going strong is a source of great pride. “Electricity affects quality of life in so many ways and it’s gratifying to know that we can play a part in upholding it for consumers, he said. — 15 May 2019 TAGS PEOPLE OF SPRELIABILITY YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks