Search SPD23_6450 SP App Digital Brochure_R4https://www.spgroup.com.sg/dam/jcr:7757fa21-6247-4b58-8c7c-bbf1c1a92ef3/SPD23_6450%20SP%20App%20Digital%20Brochure_R4.pdf Managing your utilities is easy, quick, and green! Download the SP app now! Convenience and sustainability, all within the app! Submit meter readings Explore sustainable products on Green Marketplace Green your electricity consumption with My Green Credits™ Locate an EV charger, charge and pay View and pay bills Track your carbon footprint Open account, link and track your consumption Utilities Management with Consumption Insights Manage your utilities account anywhere, anytime. Monitor your utilities consumption through dynamic insights and save energy. You can: • Open and close your utilities account • Link your utilities account to track your consumption • View your consumption in an hourly, monthly and yearly comparison • Submit meter readings for electricity, water and gas • Reschedule appointments My Carbon Footprint A calculator that helps you understand the impact of your actions on the environment, this tracker promotes changes in behaviour and lifestyle to reduce your carbon emissions. Calculate your carbon footprint based on your lifestyle choices such as in food, transportation and the use of electrical appliances. View and pay bills Never worry again about missing a payment, queuing to pay or finding your past or present bills. View and pay your bills on the go with your preferred card or via PayNow QR. You may also choose to set it on recurring payment. Adhoc payments STEP 1 Select the Bills tab > Select a bill. STEP 2 Select a payment method. STEP 3 Complete your payment. Recurring payments Have the option to set it on automatic monthly recurring payment to avoid missing a payment. STEP 1 Select the Profile tab. STEP 2 Select your Payment Method. STEP 3 Select your default card for recurring payments. STEP 4 Choose the Account to set up recurring and select Submit. Electric Vehicle (EV) Charging Your green mobility journey is an easy ride with Singapore’s largest fast-charging network via the app. Search for the nearest available charging points, receive updates about your charging sessions and make payments seamlessly. My Green Credits™ Support the growth of renewable energy projects through the purchase of renewable energy certificates (RECs), that represent the environmental attributes of the generation of a one-megawatt hour (MWh) of energy produced by renewable sources such as solar, wind and others. With every purchase of My Green Credits from the OneMillionTrees Initiative category, SP Group pledges to donate 15% of proceeds to support the OneMillionTrees movement in partnership with Garden City Fund under NParks. Green Marketplace Welcome to Green Marketplace, where you can find greener choices for your planned purchases. These include financial services which encourage green living, for instance a home loan with incentives for solar panel installation, or a car insurance plan that rewards you for driving less! You can look for car loans specifically designed for the purchase of Electric Vehicles (EVs). You can choose home loans that encourage greener living, for instance with incentives for solar panel installation, or rewards if your home incorporates sustainability features. You can even choose financial services that encourage green behaviour, including an innovative car insurance plan that rewards you for driving less! In the meantime, you’ll gain insights on how your choices can reduce your carbon footprint and save costs. © 2023 Singapore Power Ltd. All Rights Reserved Information is accurate as of July 2023 publication. Digital Productshttps://www.spgroup.com.sg/sustainable-energy-solutions/digital-products Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Searchhttps://www.spgroup.com.sg/search?tag=digital-twin Search Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determin

The Business Times | Wednesday, January 21, 2026 | COMPANIES & MARKETS 7 ShopBack crosses S$1b in cashback to users, says experimentation is still key Being app-driven sets it apart from competitors in markets such as the US and Germany By Benjamin Cher benjamincher@sph.com.sg LOYALTY platform ShopBack has crossed the S$1 billion in cashback to users since its inception11years ago, and is not looking to stop trying new things. Its co-founder Joel Leong told The Business Times that crossing the S$1 billion threshold is proof that the flywheel for ShopBack is working, given the platform’s efforts to drive value for its users, merchants and the platform itself. “Our goal as a platform is to make sure this flywheel makes sense for them, the goals they are aiming for and how we can help them,” he said. “We keep doing new things, new things that refresh what ShopBack is, and that’s what makes it exciting for us.” For example, the loyalty platform started out targeting marketplaces like Lazada and Shopee, but now also has brands from other categories of products and services, including merchants such as Uniqlo, Guardian and Lego, and travel services such as Klook, Agoda and Emirates. ShopBack offers users real moneycashbackforonlineandin-store purchases, vouchers and payments, by earning commissions from its partnered merchants and then sharing a portion of these with its users, allowing them to withdraw cash or use it for future deals. In its new category such as ShopBack Play, for instance, users earn cashback for playing casual mobile games. In markets such as Taiwan and Australia, another new feature, ShopBack Snap, lets users scan receipts for offline in-store purchases. Some hits, some misses The company has been through some failures as well, having shuttered features such as ShopBack Go, through which users designated a credit card to be tracked for offline use, and ShopBack Paylater, a buy-now-pay later (BNPL) service launched after the acquisition of Hoolah. In May 2024, the company announced layoffs, cutting 195 roles or nearly a quarter (about 24 per cent) of its headcount then. ShopBack had a banner year in 2025, clocking S$7 billion in gross merchandise value to merchants and brand partners, a growth of 30% year on year. Mapletree Investments, MPACT appoint SP Group to build district cooling system By Chloe Lim chloeljh@sph.com.sg MAPLETREE Investments and Mapletree Pan Asia Commercial Trust (MPACT) have appointed SP Group to design, build and operate a new distributed district cooling (DDC) system at HarbourFront Precinct. The system will connect five buildings – Bank of America HarbourFront, the new HarbourFront Centre, the existing HarbourFront Towers1and 2, and VivoCity – supplying chilled water through three injection nodes. The buildings will rely on a shared system that aggregates cooling demand, to achieve economies of scale and improve cooling efficiency, instead of each building running its own chiller. “This reduces operating costs and carbon emissions, while freeing up valuable space previously used for individual cooling plants for operational or commercial use,” said the companies in a joint statement on Tuesday (Jan 20). The DDC network will be implemented over two phases, commencing in 2027. It is targeted to be fully operational by 2031. The project will be one of Singapore’s largest brownfield district cooling deployments. Located at HarbourFront Precinct, it supports Mapletree’s plans to “rejuvenate... and enhance building energy efficiency” across the area, they added. The venture is part of Mapletree’s commitment to achieve net zero by 2050. The DDC system is projected to hit over 5 per cent of savings in cooling-related expenses a year, with an installed cooling capacity of17,150 refrigeration tonnes, said the companies. It is expected to be 8 per cent more energy-efficient than the National Environment Agency’s minimum energy efficiency standards for water-cooled chilled water systems in industrial facilities, upon its full implementation. Thesystem“willalsoreducecarbon emissions by about 13,700 tonnes over the 20-year operating period”, noted the companies. “This is comparable to the emissions from powering 550 threeroom HDB households a year.” This is Singapore’s second brownfield DDC deployment, after SP Group’s work at Tampines Central in March 2025. Joel Leong, a co-founder of ShopBack, says: “We keep doing new things, new things that refresh what ShopBack is, and that’s what makes it exciting for us.” PHOTO: SHOPBACK INVESTORS do not just focus on a company’s past performance; they also buy into its future. In a market where confidence drives capital, forward guidance – the practice of sharing credible statements about future performance and strategy – matters more than ever. Singapore’s stock market is gaining momentum. The Monetary Authority of Singapore has announced initiatives such as the S$5 billion Equity Market Development Programme to catalyse investor demand and a S$30 million Value Unlock programme to help listed companies strengthen investor engagement and sharpen shareholder value creation. While these two programmes are significant levers, they cannot replace the power of clear communication from listed companies themselves. With investor interest in Singapore stocks picking up, companies have a golden opportunity to strengthen fundamentals, enhance communications and demonstrate value creation. In our many engagements with investors, forward-looking statements – commonly referred to as earnings or forward guidance – rank high on investors’ wish lists. Research analysts and institutional investors consistently emphasise the importance of anticipated earnings and the strategy the business will employ to achieve those results. Yet, few companies provide such statements. Why? Misperceptions. Let us clarify three biggest myths. Myth 1: Forward guidance is frowned upon by the authorities Many companies fear regulatory backlash if projections miss the mark. One common misconception is that forward guidance will attract regulatory scrutiny – particularly if the forward guidance subsequently proves inaccurate – and result in disciplinary consequences. In reality, companies can and should offer such guidance. While not mandatory, Singapore Exchange Regulation (SGX RegCo) strongly encourages issuers to provide forward guidance to inform shareholders of their strategic direction and business targets. The key lies in ensuring that the forward guidance is carefully prepared, based on credible methodologies and assumptions, and is realistic and defensible, in line with the principles set out in the Listing Rules. Internal models, historical performance and external market data should underpin these projections. Offering a range rather than single-point estimates is acceptable when it reflects the inherent uncertainties. If an issuer is not confident to provide quantitative forward guidance, giving forward-looking disclosures in narrative form around the companies’ strategies, or intended activities, would still be helpful. These practical guidelines ensure that investors can reasonably rely on the forward guidance. Issuers should decide, based on their own industry and business model, which metrics are appropriate for forward guidance. Examples observed in the market include traditional metrics such as revenue, earnings and costs, as well as other metrics such as assets under management or project completion milestones. Myth 2: Companies need an auditor to sign off forward-looking guidance Another myth is that an auditor must sign off on forward-looking statements. Thisisnotthecase.Auditorconfirmation applies only in specific circumstances under the Listing Rules, such as when a profit forecast is accepted from a vendor in a Chapter 10 transaction. What truly matters is that the issuer follows the guidelines above, and the board stands by the issuer’s forward guidance. Myth 3: Forward guidance must be updated immediately A third misconception is that forward guidance must be updated immediately in response to changes in the issuer’s circumstances. Despite these setbacks, Leong is undeterred. ShopBack is about experimentation and doing new things, he said, and evaluating if these new features make sense for all three parties – the users, merchants and ShopBack itself. He noted: “I never want the team to stop experimenting, even if it means that now and then, there might be one or two that we might not get right.” The unsuccessful BNPL business was evaluated, and it emerged that ShopBack Pay, a pure payment business, wasbetterforusers, merchants and ShopBack. This payment feature is growing and expanding into different markets, and would not have been discovered if ShopBack had not experimented with BNPL, noted Leong. Aside from new features and categories, ShopBack has now expanded beyond the region, entering new markets in Germany in 2023 and the US, in 2025. ShopBack’s expansion beyond the Asia-Pacific is backed by what it has learned from the region nearer home. In the Asia-Pacific, it is in 11 markets – Singapore, Malaysia, the Philippines, Indonesia, Thailand, Taiwan, Australia, New Zealand, South Korea, Vietnam and Hong Kong. The foray into the US and Germany was based on the strength of the e-commerce market there. Germany, for example, is estimated to be one of Europe’s largest e-commerce markets, with user growth projected to grow from 47.7 million in 2025 to 51.8 million by 2029, reported the International Trade Administration. ShopBack’s app-driven approach also differentiates it from its competitors in the US and Germany, which have favoured a desktop approach. ShopBack Play was brought to the US under its push to differentiate itself from the incumbents. “A lot of merchants tell us that they are willing to take a chance with us because they want to grow their app business … If you look at the incumbents in those markets, the majority of their orders come from the desktop computer,” said Leong. The platform’s German and American competitors are formidable; they include Honey, a similar affiliate marketing platform acquired by PayPal for US$4 billion in 2020. ShopBack has previously taken on incumbents and come out on top. When it entered Australia, for example, the incumbent Cashrewards was bigger than ShopBack’s combined markets. Cashrewards shuttered in September 2025, when its owner ANZ Bank’s corporate-venture arm 1835i offloaded its major investments and then closed the following month. Leong noted: “If we really play our cards right, we create a better experience for the user, we differentiate ourselves. There’s a good chance we can get a good market share in these markets.” The US and German markets have been stable for a while and need someone to shake things up, he added. Focus and funding Looking ahead, Leong sees key areas of focus being not just in artificial intelligence, but also in the offline space. ShopBack is looking to tap AI for both efficiency and personalisation. ShopBack’s business model turns on having data on its users’ spending habits across brands and being able to push personalised offers to them, benefiting both these users and the brands. Moving more into the offline space would also give ShopBack’s businessmodelaboost,asitwould gather data on users’ offline spending for a more complete picture of their spending habits. “How can we help them get rewarded for that on an everyday basis? I think that’s important for us,” said Leong. Solid performance ShopBack had a banner year in 2025, clocking S$7 billion in gross merchandise value to merchants and brand partners, a growth of 30 per cent year on year. Orders by users grew 35 per cent year on year to 120 million in 2025; the platform remained earnings before interest, taxes, depreciation and amortisation positive. This financial performance comes amid work on a dual-listing bridge between the Singapore Exchange and Nasdaq. As ShopBack has taken on funding from 65 Equity Partners’ Anchor Fund, there is some expectation of a local listing down the road. Leong is not ruling out using the bridge, but stressed that ShopBack is agnostic about all funding options. “What I’ve come to learn in10 years of business is that as long as you have a good business, all options will be on the table for you,” he added. COMMENTARY Forward guidance: Why it matters and how to get it right By Tan Boon Gin and Michael Tang Again, that is not correct. Regulators understand that forward guidance relates to an uncertain future and therefore do not require instant updates for every change. This means that issuers are not required to amend forward guidance immediately when a material event, such as winning or losing a major contract, occurs, or when there is firm evidence of significant deviations between projections and actual results. Instead, they need only announce the material event or the existence of such significant deviations, and whether the forward guidance can still be relied on. The magnitude of the differences between the forward guidance and the actual results, as well as any updates for future periods, need only be provided at the next financial report or business update. For example, while preparing its financial statements for a particular period, if an issuer finds that actual results materially deviate from prior projections, it should promptly announce the fact that the actual results may materially deviate from the forward guidance – similar to a profit warning. It would also be helpful if the issuer discloses whether the actual results would be better or worse than the forward guidance. The issuer need only provide the magnitude of the deviation, as well as updates to forward guidance for future periods, in the upcoming financial report or business update. While issuers are encouraged to provide forward guidance consistently, issuers may also choose to pause or stop if they assess that conditions are too uncertain for guidance to be meaningful and disclose the reasons for doing so. We would also encourage companies to update shareholders on their performance against previous guidance, even when such guidance has been met, as this helps to build trust. Forward guidance is an opportunity, not a risk As investor interest in Singapore stocks picks up, companies have a golden opportunity to strengthen fundamentals, enhance communications and demonstrate value creation, say the writers. PHOTO: CMG There are three key points about forward guidance that issuers and investors should remember. First, issuers are always and ultimately responsible for the accuracy and integrity of their announcements, including forward guidance. Importantly, all material information including forward guidance must be made public via SGXNet to ensure a level playing field. Second, investors should equally recognise that forward guidance, by its nature, relates to an uncertain future. It would therefore not be reasonable to expect issuers to meet their projections with absolute certainty. Third, in reviewing compliance with the Listing Rules, SGX RegCo will adopt a sensible approach. Forward-looking disclosures that issuers announce in good faith, accompanied by appropriate disclosures to enable investors to appreciate both the basis for the projections, as well as the inherent uncertainties involved, should in the ordinary course of events not attract regulatory queries. SGX RegCo continues to support disclosures that promote transparency and informed decision-making. Forward guidance should not be viewed as compliance, but a competitive edge. It signals confidence and builds credibility, which can underpin value. Forward guidance, when thoughtfully and responsibly prepared, can be a useful tool in achieving these outcomes. The writers are from SGX RegCo; Tan Boon Gin is CEO and Michael Tang is head of listing compliance

Singapore gears up for cleaner cars with bigger rebates, EV battery leasing By Fiona Lam fiolam@sph.com.sg @FionaLamBT Singapore TWO initiatives announced on Thursday are set to further fuel Singapore’s drive towards greener transport. The Vehicular Emissions Scheme (VES) will soon give bigger rebates to reward buyers of cleaner cars, while upping surcharges to discourage people from buying pollutive models. A new business model for electric vehicle (EV) users to rent batteries is also in the works, by Singapore utilities firm SP Group and South Korean car maker Hyundai Motor Group. Starting next year, the VES’s rebates and surcharges will be increased for new cars and taxis as well as imported used cars, depending on the vehicle’s pollutant levels. The enhanced emission rebates will take effect on Jan 1, 2021 till Dec Carrot and stick Emission rebates will increase next January for cleaner models, while surcharges will rise next July to discourage purchases of pollutive models. BAND CARBON DIOXIDE (G/KM) HYDROCARBONS (G/KM) 31, 2022, said the National Environment Agency (NEA) and the Land Transport Authority (LTA) in a joint statement on Thursday. The increased surcharges will kick in only on July 1, 2021, and last till Dec 31, 2022, to allow time for the market to adjust to them. Rebates for vehicles in Bands A1 and A2 will be increased by S$5,000 for cars and S$7,500 for taxis starting next January. That means a person who buys an A1 car will receive a S$25,000 rebate instead of S$20,000, while an A2 car will attract a S$15,000 rebate instead of S$10,000. The enhanced VES coupled with the Electric Vehicle Early Adoption Incentive (EEAI) will offer buyers combined cost savings of up to S$45,000 when they purchase a new fully electric car and up to S$57,500 for a new fully electric taxi. These higher savings will encourage EV adoption, by narrowing the upfront cost gap between electric cars and their internal combustion engine equivalents, said NEA and LTA. The EEAI, effective from Jan 1, 2021 to Dec 31, 2023, offers a rebate of 45 per cent, capped at S$20,000, off the additional registration fee for the purchase of a new fully electric car or taxi. Meanwhile, the surcharges for Bands C1 and C2 will rise by S$5,000 for cars and by S$7,500 for taxis, starting next July. That means a C1 car will incur a surcharge of S$15,000 instead of S$10,000, while a C2 car will be slapped with a S$25,000 surcharge instead of S$20,000. There will be no change in the pollutant criteria for each VES band for the duration of the enhanced scheme, till the end of 2022. Vehicles in Band B do not come with any rebates or surcharges under the scheme. The VES was implemented in January 2018 to encourage buyers to choose car models with lower emissions across five pollutants: carbon dioxide, hydrocarbons, carbon monoxide, nitrogen oxides and particulate matter. NEA said on Thursday that it will contact the vehicle industry in due course for consultations on the possibility of tightening the VES band thresholds. Separately, SP and Hyundai will jointly develop a business model named battery-as-a-service for the leasing of EV batteries. CARBON MONOXIDE (G/KM) NITROGEN OXIDES (G/KM) The two companies said this will be the first such model in South-east Asia, enabling EV users to rent the car battery instead of owning it. SP and Hyundai aim to accelerate the adoption of EVs in Singapore with the tie-up. Both companies will also conduct a study on EV battery utilisation and improving the ownership experience for consumers. In addition, they are looking to expand the EV charging infrastructure and develop new solutions for battery reuse and recycling to achieve carbon neutrality. SP and Hyundai said they hope to PARTICULATE MATTER (MG/KM) REBATE (-) OR SURCHARGE (+) FOR CARS (S$) REBATE (-) OR SURCHARGE (+) FOR TAXIS (S$) A1 ≤90 ≤0.020 ≤0.15 ≤0.007 =0.0 -25,000 -37,500 A2 ≤125 ≤0.036 ≤0.19 ≤0.013 ≤0.3 -15,000 -22,500 B ≤160 ≤0.052 ≤0.27 ≤0.024 ≤0.5 0 0 C1 ≤185 ≤0.075 ≤0.35 ≤0.030 ≤2.0 +15,000 +22,500 C2 >185 >0.075 >0.35 >0.030 >2.0 +25,000 +37,500 Sources: NEA, LTA lower the initial cost of purchasing EVs as well as make charging points and low-carbon mobility solutions more accessible to vehicle owners in Singapore. Hyundai last month announced a S$400 million innovation centre in Jurong, which may produce up to 30,000 vehicles per year by 2025. The South Korean firm on Thursday said it will step up its efforts to expand the supply of EVs in Singapore in cooperation with SP, which is growing its network of EV charging infrastructure.

Media Release Electricity Tariff Revision For The Period 1 April to 30 June 2021 Singapore, 31 March 2021 – For the period from 1 April to 30 June 2021, electricity tariff (before 7% GST) will increase by an average of 8.7% or 1.77 cents per kWh compared with the previous quarter. This is mainly due to higher cost of fuel for producing electricity by the power generation companies. For details on the four components of the electricity tariff, please refer to Appendix 1: Breakdown of Electricity Tariff. For households, the electricity tariff (before 7% GST) will increase from 20.76 to 22.55 cents per kWh for 1 April to 30 June 2021. The average monthly electricity bill for families living in HDB four-room flats will increase by $5.62 (before 7% GST) (Appendix 3: Average monthly electricity bills of domestic consumers). *before 7% GST SP Group reviews the electricity tariffs every quarter based on guidelines set by the electricity industry regulator, Energy Market Authority (EMA). The tariffs shown in Appendix 2 have been approved by the EMA. Issued by: SP Group 2 Kallang Sector Singapore 349277 Appendix 1 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of fuel and power generation. The fuel cost is the cost of imported natural gas, which is tied to oil prices by commercial contracts. The cost of power generation covers mainly the costs of operating the power stations, such as the manpower and maintenance costs, as well as the capital cost of the stations. Network costs (paid to SP Group): This is to recover the cost of transporting electricity through the power grid. Market Support Services Fee (paid to SP Group): This is to recover the costs of billing and meter reading, data management, retail market systems as well as for market development initiatives. Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Appendix 2 Appendix 3

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Searchhttps://www.spgroup.com.sg/search?tag=green-energy Search Searchhttps://www.spgroup.com.sg/search?tag=green-energy Search Searchhttps://www.spgroup.com.sg/search?tag=green-energy Search Searchhttps://www.spgroup.com.sg/search?tag=green-energy Search Searchhttps://www.spgroup.com.sg/search?tag=green-energy Search Searchhttps://www.spgroup.com.sg/search?tag=green-energy Search Searchhttps://www.spgroup.com.sg/search?tag=green-energy Search SP Group’s Integrated Energy Solutions to Power Rangsit University’s Green Energy Transformationhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-s-Integrated-Energy-Solutions-to-Power-Rangsit-University-s-Green-Energy-Transformation Media Release SP Group’s Integrated Energy Solutions to Power Rangsit University’s Green Energy Transformation Deployment of solar PV and energy storage system will enable the university to green up to 21 per cent of its total energy consumption by 2024. Further deployment of GETTM Control, a micro-climate building intelligence system, after the successful pilot at one building at the university campus achieved 40 per cent energy savings while improving occupant comfort by 14 per cent Singapore and Thailand, 15 November 2023 — Rangsit University (RSU) is set for green transformation at its main campus in Mueang Pathum Thani District, Greater Bangkok. SP Group (SP), a utilities group and sustainable energy solutions provider in Singapore and the Asia Pacific, is partnering RSU, a leading private university in Thailand, to transform this space into a smart, low-carbon campus. SP will deploy a comprehensive suite of integrated and sustainable energy solutions across the campus. These include solar photovoltaic (PV) deployment with a centralised energy management and storage system, and harnessing SP’s GETTM (Green Energy Tech) – a smart building intelligence system that maximises building energy efficiency and enhances occupant comfort. When completed in 2024, these solutions will enable the university to green up to 21 per cent of its total energy consumption and lower its carbon emissions by 1,400 tonnes annually. To further this green partnership, SP and RSU will conduct a feasibility study to implement more integrated sustainable energy solutions across the campus. These include a district cooling system to provide energy-efficient air-conditioning, increasing the scale of solar PV and energy storage systems deployment, and further expanding the integration of the GETTM suite of digital energy management tools that leverage smart insights to optimise energy efficiency, enhance occupant experience, and advance sustainability efforts. As part of the partnership, SP will install a 2-Megawatt Peak (MWp) of rooftop solar photovoltaic (PV) across nine buildings on the campus, and a floating solar PV system on one of the university’s ponds. To maximise the accessibility of solar energy across the campus, SP will also be installing an Energy Storage System (ESS) that enables on-demand supply of solar energy. The combined solar PV system is expected to generate 2,749 Megawatt-hour annually. When the system is completed, RSU’s Facility and Environmental Management Office (Building 13) will be 100 per cent powered by solar energy and will be the first building in a Thailand university campus to aim for net-zero status. SP will also expand its deployment of GETTM Control, a micro-climate building intelligence system that maximises energy-efficiency of the building’s air-conditioning, to two additional buildings – Building 12/1 and Building 11 – following a successful pilot deployment. Over a two-month period, the pilot helped to achieve 40 per cent energy savings for two levels on building 12/1 and Building 11 and improved occupant comfort by 14 per cent. The solution utilises Artificial Intelligence and Internet of Things to optimise and regulate air-conditioning, by taking into consideration factors like occupancy and ambient weather conditions to optimise air-flow to evenly cool areas. “Buildings like offices, factories, hospitals and university campuses have unique operational and energy demands. Our expertise in delivering customised, end-to-end integrated energy services will enable buildings to maximise the benefits of diverse energy resources, optimise efficiency and achieve significant environmental benefits including reduction of carbon emissions. We are very pleased to partner Rangsit University on its ambitious sustainability journey, and look forward to joining hands with more developments to drive the decarbonisation of Thailand’s urban built environment,” said Mr. Brandon Chia, Managing Director (Southeast Asia & Australia), Sustainable Energy Solutions, SP Group. “Climate change affects everyone, including educational institutions like us. There is an urgent need to enhance our buildings’ energy efficiency and develop sustainability goals to support Thailand’s targets of reducing the amount of greenhouse gas emissions,” said Associate Professor Dr. Thammasak Rujirayanyong, Assistant to the President for Building and Environment, Rangsit University. “We selected SP Group based on the efficacy of their track record, and they have impressed with their commitment and thoroughness. I hope that RSU’s successful implementation of SP’s integrated energy solutions will serve as an example for other education institutions to follow suit.” Rangsit University has set a target to become a smart, low carbon campus as part of its commitment to environmental stewardship and social responsibility, including carbon neutrality, sustainable infrastructure, and sustainable transportation. SP Group has been supporting the green energy transition of customers in Thailand since 2022. It has over 40MWp of solar projects in operation and under construction; and secured a pipeline of over 100MWp of other solar projects across Thailand. Key partners include Malee Group, Asia Composite Material, Compact International and SAICO, who have leveraged SP’s strong engineering expertise, regional experience, and operational excellence to embark on their green energy transition. SP recently announced its first district cooling project in Thailand, at Government Complex Centre Zone C, as part of its joint venture with Banpu NEXT. When completed in 2024, the district cooling system will operate a total cooling capacity of up to 14,000 Refrigeration Tons (RT) and enable the facility to save approximately 40 million baht (USD $1.12 million) per year on electricity costs, achieve 20 per cent in energy savings and reduce carbon emissions by up to 3,000 tonnes annually. ### About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, as well as sustainable energy solutions in Singapore, China, Thailand, and Vietnam. As Singapore’s national grid operator, about 1.6 million industrial, commercial, and residential customers benefit from its world-class transmission, distribution, and market support services. These networks are amongst the most reliable and cost-effective worldwide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast-charging stations and digital energy solutions for customers in Singapore and the region. For more information, please visit www.spgroup.com.sg or follow us on Facebook at spgrp.sg/Facebook, LinkedIn at spgrp.sg/LinkedIn and Instagram at spgrp.sg/Instagram. Searchhttps://www.spgroup.com.sg/search?tag=green-energy Search SP Group’s Integrated Energy Solutions to Power Rangsit University’s Green Energy Transformationhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-s-Integrated-Energy-Solutions-to-Power-Rangsit-University-s-Green-Energy-Transformation Media Release SP Group’s Integrated Energy Solutions to Power Rangsit University’s Green Energy Transformation Deployment of solar PV and energy storage system will enable the university to green up to 21 per cent of its total energy consumption by 2024. Further deployment of GETTM Control, a micro-climate building intelligence system, after the successful pilot at one building at the university campus achieved 40 per cent energy savings while improving occupant comfort by 14 per cent Singapore and Thailand, 15 November 2023 — Rangsit University (RSU) is set for green transformation at its main campus in Mueang Pathum Thani District, Greater Bangkok. SP Group (SP), a utilities group and sustainable energy solutions provider in Singapore and the Asia Pacific, is partnering RSU, a leading private university in Thailand, to transform this space into a smart, low-carbon campus. SP will deploy a comprehensive suite of integrated and sustainable energy solutions across the campus. These include solar photovoltaic (PV) deployment with a centralised energy management and storage system, and harnessing SP’s GETTM (Green Energy Tech) – a smart building intelligence system that maximises building energy efficiency and enhances occupant comfort. When completed in 2024, these solutions will enable the university to green up to 21 per cent of its total energy consumption and lower its carbon emissions by 1,400 tonnes annually. To further this green partnership, SP and RSU will conduct a feasibility study to implement more integrated sustainable energy solutions across the campus. These include a district cooling system to provide energy-efficient air-conditioning, increasing the scale of solar PV and energy storage systems deployment, and further expanding the integration of the GETTM suite of digital energy management tools that leverage smart insights to optimise energy efficiency, enhance occupant experience, and advance sustainability efforts. As part of the partnership, SP will install a 2-Megawatt Peak (MWp) of rooftop solar photovoltaic (PV) across nine buildings on the campus, and a floating solar PV system on one of the university’s ponds. To maximise the accessibility of solar energy across the campus, SP will also be installing an Energy Storage System (ESS) that enables on-demand supply of solar energy. The combined solar PV system is expected to generate 2,749 Megawatt-hour annually. When the system is completed, RSU’s Facility and Environmental Management Office (Building 13) will be 100 per cent powered by solar energy and will be the first building in a Thailand university campus to aim for net-zero status. SP will also expand its deployment of GETTM Control, a micro-climate building intelligence system that maximises energy-efficiency of the building’s air-conditioning, to two additional buildings – Building 12/1 and Building 11 – following a successful pilot deployment. Over a two-month period, the pilot helped to achieve 40 per cent energy savings for two levels on building 12/1 and Building 11 and improved occupant comfort by 14 per cent. The solution utilises Artificial Intelligence and Internet of Things to optimise and regulate air-conditioning, by taking into consideration factors like occupancy and ambient weather conditions to optimise air-flow to evenly cool areas. “Buildings like offices, factories, hospitals and university campuses have unique operational and energy demands. Our expertise in delivering customised, end-to-end integrated energy services will enable buildings to maximise the benefits of diverse energy resources, optimise efficiency and achieve significant environmental benefits including reduction of carbon emissions. We are very pleased to partner Rangsit University on its ambitious sustainability journey, and look forward to joining hands with more developments to drive the decarbonisation of Thailand’s urban built environment,” said Mr. Brandon Chia, Managing Director (Southeast Asia & Australia), Sustainable Energy Solutions, SP Group. “Climate change affects everyone, including educational institutions like us. There is an urgent need to enhance our buildings’ energy efficiency and develop sustainability goals to support Thailand’s targets of reducing the amount of greenhouse gas emissions,” said Associate Professor Dr. Thammasak Rujirayanyong, Assistant to the President for Building and Environment, Rangsit University. “We selected SP Group based on the efficacy of their track record, and they have impressed with their commitment and thoroughness. I hope that RSU’s successful implementation of SP’s integrated energy solutions will serve as an example for other education institutions to follow suit.” Rangsit University has set a target to become a smart, low carbon campus as part of its commitment to environmental stewardship and social responsibility, including carbon neutrality, sustainable infrastructure, and sustainable transportation. SP Group has been supporting the green energy transition of customers in Thailand since 2022. It has over 40MWp of solar projects in operation and under construction; and secured a pipeline of over 100MWp of other solar projects across Thailand. Key partners include Malee Group, Asia Composite Material, Compact International and SAICO, who have leveraged SP’s strong engineering expertise, regional experience, and operational excellence to embark on their green energy transition. SP recently announced its first district cooling project in Thailand, at Government Complex Centre Zone C, as part of its joint venture with Banpu NEXT. When completed in 2024, the district cooling system will operate a total cooling capacity of up to 14,000 Refrigeration Tons (RT) and enable the facility to save approximately 40 million baht (USD $1.12 million) per year on electricity costs, achieve 20 per cent in energy savings and reduce carbon emissions by up to 3,000 tonnes annually. ### About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, as well as sustainable energy solutions in Singapore, China, Thailand, and Vietnam. As Singapore’s national grid operator, about 1.6 million industrial, commercial, and residential customers benefit from its world-class transmission, distribution, and market support services. These networks are amongst the most reliable and cost-effective worldwide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast-charging stations and digital energy solutions for customers in Singapore and the region. For more information, please visit www.spgroup.com.sg or follow us on Facebook at spgrp.sg/Facebook, LinkedIn at spgrp.sg/LinkedIn and Instagram at spgrp.sg/Instagram. Searchhttps://www.spgroup.com.sg/search?tag=green-energy Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/using-integrated-energy-solutions-to-green-data-centres SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Using Integrated Energy Solutions to Green Data Centres SUSTAINABILITY SP, CapitaLand and Sembcorp Industries (Sembcorp) have signed a Memorandum of Understanding (MOU) to jointly study the use of integrated energy solutions to power data centres. CapitaLand’s data centre is the first to pilot in Singapore under SP’s Energy Partnership Programme. The integrated energy solutions will potentially include a combination of solar photovoltaic, green hydrogen and energy storage amongst others. These will be further enhanced with smart technologies to increase energy efficiency and effectiveness.  The study covered under the MOU will initially focus on developing solutions to power CapitaLand’s flagship data centre, 9 Tai Seng Drive with green energy. The feasibility study results planned for the second half of 2021, would potentially be applicable to benefit other data centres in Singapore.   First row (L-R): Mr Chuah Kee Heng (Chief Executive Officer, Sustainable Energy Solutions, SP Group), Mr Kelvin Fong (Managing Director, Data Centre, CapitaLand Group), Mr Lim Yeow Keong (Senior Vice President, Singapore and Southeast Asia (Energy), Sembcorp Industries). Second row (L-R): Mr Mike Chan Siang Chin (Vice President, Sustainable Energy Solutions, SP Group), Mr Sim Thiam Chye (Head, Operations Data Centre, CapitaLand Group), Mr Eddie Tan (Vice President, Energy Transition and Sustainability Solutions, Sembcorp Industries). This collaboration is the first under SP’s Energy Partnership Programme. The programme aims to help corporates meet their green ambitions and overcome energy-related business challenges using integrated energy solutions. Leveraging SP’s technical expertise in smart energy solutions, research and testing will be undertaken at SP’s Concept Lab. Corporates enjoy the benefits of researching and testing the viability of sustainable solutions before advancing to real-world applications. Mr Chuah Kee Heng, Chief Executive Officer, Sustainable Energy Solutions, SP Group, said: “We are pleased to work with CapitaLand and Sembcorp to green CapitaLand’s data centres. Under SP Group’s Energy Partnership Programme, we provide expertise and a conducive environment to help corporates solve their energy challenges and contribute to a low carbon, smart energy Singapore.”  For more information on SP’s Energy Partnership Programme, contact the team at EPP@spgroup.com.sg. — 5 November 2020 TAGS #ENERGYSOLUTIONS #SUSTAINABILITY #DATACENTRES YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment Category: Sustainability Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/SP-Group-s-Integrated-Energy-Solutions-to-Power-Rangsit-University-s-Green-Energy-Transformation SP Group’s Integrated Energy Solutions to Power Rangsit University’s Green Energy Transformation SUSTAINABILITY SP is partnering Rangsit University (RSU) in Thailand to transform RSU’s main campus into a smart energy, low-carbon academic environment. At the campus, located at Mueang Pathum Thani District, Greater Bangkok, SP will design and deploy a comprehensive suite of integrated and sustainable energy solutions. These include rooftop and floating solar PV systems with a centralised energy management and storage system, and harnessing SP’s GETTM (Green Energy Tech) building intelligence system to maximise energy efficiency and enhance occupant comfort.  When completed in 2024, these solutions will enable the university to green up to 21 per cent of its total energy consumption and lower its carbon emissions by 1,400 tonnes annually. SP and RSU will also study the feasibility of implementing more solutions across the campus, such as district cooling and increasing the scale of solutions deployed in the partnership agreement.  The collaboration on these fronts will be announced today an event in Bangkok, where there will be a showcase of SP’s solutions to guests and the media at the event. For more info, please read:  TAGS SUSTAINABILITYTHAILAND YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment Category: Sustainability SP Group’s Integrated Energy Solutions to Power Rangsit University’s Green Energy Transformationhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-s-Integrated-Energy-Solutions-to-Power-Rangsit-University-s-Green-Energy-Transformation Media Release SP Group’s Integrated Energy Solutions to Power Rangsit University’s Green Energy Transformation Deployment of solar PV and energy storage system will enable the university to green up to 21 per cent of its total energy consumption by 2024. Further deployment of GETTM Control, a micro-climate building intelligence system, after the successful pilot at one building at the university campus achieved 40 per cent energy savings while improving occupant comfort by 14 per cent Singapore and Thailand, 15 November 2023 — Rangsit University (RSU) is set for green transformation at its main campus in Mueang Pathum Thani District, Greater Bangkok. SP Group (SP), a utilities group and sustainable energy solutions provider in Singapore and the Asia Pacific, is partnering RSU, a leading private university in Thailand, to transform this space into a smart, low-carbon campus. SP will deploy a comprehensive suite of integrated and sustainable energy solutions across the campus. These include solar photovoltaic (PV) deployment with a centralised energy management and storage system, and harnessing SP’s GETTM (Green Energy Tech) – a smart building intelligence system that maximises building energy efficiency and enhances occupant comfort. When completed in 2024, these solutions will enable the university to green up to 21 per cent of its total energy consumption and lower its carbon emissions by 1,400 tonnes annually. To further this green partnership, SP and RSU will conduct a feasibility study to implement more integrated sustainable energy solutions across the campus. These include a district cooling system to provide energy-efficient air-conditioning, increasing the scale of solar PV and energy storage systems deployment, and further expanding the integration of the GETTM suite of digital energy management tools that leverage smart insights to optimise energy efficiency, enhance occupant experience, and advance sustainability efforts. As part of the partnership, SP will install a 2-Megawatt Peak (MWp) of rooftop solar photovoltaic (PV) across nine buildings on the campus, and a floating solar PV system on one of the university’s ponds. To maximise the accessibility of solar energy across the campus, SP will also be installing an Energy Storage System (ESS) that enables on-demand supply of solar energy. The combined solar PV system is expected to generate 2,749 Megawatt-hour annually. When the system is completed, RSU’s Facility and Environmental Management Office (Building 13) will be 100 per cent powered by solar energy and will be the first building in a Thailand university campus to aim for net-zero status. SP will also expand its deployment of GETTM Control, a micro-climate building intelligence system that maximises energy-efficiency of the building’s air-conditioning, to two additional buildings – Building 12/1 and Building 11 – following a successful pilot deployment. Over a two-month period, the pilot helped to achieve 40 per cent energy savings for two levels on building 12/1 and Building 11 and improved occupant comfort by 14 per cent. The solution utilises Artificial Intelligence and Internet of Things to optimise and regulate air-conditioning, by taking into consideration factors like occupancy and ambient weather conditions to optimise air-flow to evenly cool areas. “Buildings like offices, factories, hospitals and university campuses have unique operational and energy demands. Our expertise in delivering customised, end-to-end integrated energy services will enable buildings to maximise the benefits of diverse energy resources, optimise efficiency and achieve significant environmental benefits including reduction of carbon emissions. We are very pleased to partner Rangsit University on its ambitious sustainability journey, and look forward to joining hands with more developments to drive the decarbonisation of Thailand’s urban built environment,” said Mr. Brandon Chia, Managing Director (Southeast Asia & Australia), Sustainable Energy Solutions, SP Group. “Climate change affects everyone, including educational institutions like us. There is an urgent need to enhance our buildings’ energy efficiency and develop sustainability goals to support Thailand’s targets of reducing the amount of greenhouse gas emissions,” said Associate Professor Dr. Thammasak Rujirayanyong, Assistant to the President for Building and Environment, Rangsit University. “We selected SP Group based on the efficacy of their track record, and they have impressed with their commitment and thoroughness. I hope that RSU’s successful implementation of SP’s integrated energy solutions will serve as an example for other education institutions to follow suit.” Rangsit University has set a target to become a smart, low carbon campus as part of its commitment to environmental stewardship and social responsibility, including carbon neutrality, sustainable infrastructure, and sustainable transportation. SP Group has been supporting the green energy transition of customers in Thailand since 2022. It has over 40MWp of solar projects in operation and under construction; and secured a pipeline of over 100MWp of other solar projects across Thailand. Key partners include Malee Group, Asia Composite Material, Compact International and SAICO, who have leveraged SP’s strong engineering expertise, regional experience, and operational excellence to embark on their green energy transition. SP recently announced its first district cooling project in Thailand, at Government Complex Centre Zone C, as part of its joint venture with Banpu NEXT. When completed in 2024, the district cooling system will operate a total cooling capacity of up to 14,000 Refrigeration Tons (RT) and enable the facility to save approximately 40 million baht (USD $1.12 million) per year on electricity costs, achieve 20 per cent in energy savings and reduce carbon emissions by up to 3,000 tonnes annually. ### About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, as well as sustainable energy solutions in Singapore, China, Thailand, and Vietnam. As Singapore’s national grid operator, about 1.6 million industrial, commercial, and residential customers benefit from its world-class transmission, distribution, and market support services. These networks are amongst the most reliable and cost-effective worldwide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast-charging stations and digital energy solutions for customers in Singapore and the region. For more information, please visit www.spgroup.com.sg or follow us on Facebook at spgrp.sg/Facebook, LinkedIn at spgrp.sg/LinkedIn and Instagram at spgrp.sg/Instagram. 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Media Release Electricity Tariff Revision for the Period 1 January to 31 March 2025 Singapore, 30 December 2024 – For the period from 1 January to 31 March 2025, the electricity tariff (before GST) for households will decrease by 3.4% or 0.98 cent per kWh compared with the previous quarter due to lower energy costs. The average monthly electricity bill for families living in HDB four-room flats will decrease by $3.58 (before GST). Electricity tariffs (before GST), including tariffs for non-households, will decrease by an average of 3.5% or 0.99 cent per kWh compared with the previous quarter. SP Group reviews the electricity tariffs every quarter based on guidelines set by the electricity industry regulator, Energy Market Authority (EMA). The electricity tariffs may fluctuate quarter to quarter due to volatile global fuel prices. Please refer to Appendix 1 for the components of the electricity tariff, Appendix 2 for the electricity tariffs approved by EMA, and Appendix 3 for the average monthly electricity bill for households. Appendix 1 BREAKDOWN OF ELECTRICITY TARIFF The electricity tariff consists of the following four components: Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of fuel and power generation. The fuel cost is the cost of imported natural gas, which is tied to oil prices by commercial contracts. The cost of power generation covers mainly the costs of operating the power stations, such as the manpower and maintenance costs, as well as the capital cost of the stations. Network costs (paid to SP Group): This is to recover the cost of transporting electricity through the power grid. Market Support Services Fee (paid to SP Group): This is to recover the costs of billing and meter reading, data management, retail market systems as well as market development initiatives. Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system.   Q1 2025 TARIFF FOR HOUSEHOLDS (before 9% GST) Appendix 2 ELECTRICITY TARIFFS FROM 1 JANUARY 2025 Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS FOR HOUSEHOLDS TARIFF WEF 1 JANUARY 2025 (before GST)

About SP GroupBoard of DirectorsExecutive Leadership TeamAwards & AffiliationsAnnual ReportsSustainability Awards & Affiliations In our quest for excellence, we are proud that our efforts have been recognised with awards and accolades from leading organisations. Awards Pinnacle Award SP Group by Community Chest Singapore, 2023, 2024, 2025 and 2026 Charity Platinum Award SP Group by Community Chest Singapore, 2018 to 2026 Volunteer Partner Award SP Group by Community Chest Singapore, 2018, 2020 to 2026 Enabler Award SP Group by Community Chest Singapore, 2022 to 2026 SGShare Award SP Group by Community Chest Singapore, 2025 and 2026 Excellence in Workforce Innovation, Gold SP Group by Singapore Human Resources Institute, 2026 Excellence in Employee Well-Being, Silver SP Group by Singapore Human Resources Institute, 2026 Excellence in People Development, Silver SP Group by Singapore Human Resources Institute, 2026 Asia's Top Employer Award (Energy & Utilities) SP Group by Influential Brands, 2025 & 2026 Singapore Opportunity Index Top 300 Employers SP Group by Ministry of Manpower, 2026 Employee Engagement Award and CSR and Sustainability Award SP Group by Public Relations and Communications Association, 2026 PMI Chapter Singapore Awards, Project of the Year (Engineering & Construction), 1st Runner-Up SP Group by Project Management Institute Singapore, 2026 Smart Grid Project of the Year and Innovative Power Technology of the Year SP Group by Asian Power, 2026 WSH Developer Award - Sustainable Energy Solutions team managing STMicroelectronics TechnoPark District Cooling Project SP Group by Workplace Safety and Health Council, 2026 WSH Performance Awards, Silver SP Mobility SP Energy Services by Workplace Safety and Health Council, 2026 Power Utility of the Year (Singapore), Transmission & Distribution Project of the Year (Gold), Smart Grid Project of the Year (Singapore) SP Group by Asian Power, 2025 SkillsFuture SG Employer Award (Gold) SP Group by SkillsFuture SG, 2025 Plaque of Commendation SP Group by National Trades Union Congress, 2024 Champions of Good SP Group by National Volunteer & Philanthropy Centre, 2017 to 2020, and 2024 MSF Community Cares Award SP Group by Community Chest Singapore, 2018 to 2022 Outstanding Partner Award SP Group by Ministry of Social and Family Development, 2025 ASEAN Rural Development and Poverty Eradication Awards SP Group by Community Chest Singapore, 2021 President’s Volunteerism & Philanthropy Award – Corporate (Large Enterprise) 2016 SP Group by National Volunteer & Philanthropy Centre National Service Advocate Award for Large Companies SP Group by Ministry of Defence of Singapore, 2023 Outstanding Community Partnership Award SP Group by Singapore Police Force, 2024 Public Service Medal (COVID-19) SP Services by Prime Minister's Office President’s Certificate of Commendation (COVID-19) SP Group by Prime Minister's Office Threat-Oriented Person Screening Integrated System (TOPSIS) Outstanding Award SP Group by Ministry of Home Affairs, 2022 and 2024 Safety and Security Watch Group (SSWG) Outstanding Individual Award SP Group by Ministry of Home Affairs, 2022 and 2024 NS Mark (Gold) SP Group by the Ministry of Defence, w.e.f. May 2026 MND Minister's Award (Team) Singapore District Cooling by Ministry of National Development (MND), 2016 Best Liquidity and Investments Solution (China) Award SP Group by The Asset, 2024 Sustainable Development Partner Award (China) SP Group by DBS Foundation, 2024 Organisational Champion (Excellence) Award SP Group by Singapore Health Promotion Board, 2024 Global Healthy Workplace 2024 – 2026 SP Group by Global Centre for Health Workplaces Singapore's Best Employers SP Group - Best in Utiliites Sector by The Straits Times and Statista, 2024 to 2026 Singapore's 100 Leading Graduate Employers SP Group - 2nd in Energy, Oil and Gas, Utilities category by gradsingapore, 2025 Company Excellence Award SP Services by Singapore Road Safety Council, 2023, 2025 Company Merit Award SP PowerGrid  SP Services by Singapore Road Safety Council, 2024 to 2025 RoSPA Gold Award 2023 SP Group by Royal Society for Prevention of Accidents (RoSPA), 2023 International Safety Awards 2023 (Merit) SP PowerGrid by British Safety Council Power & Energy Awards 2022 - Building the Energy Metaverse with A Digital Twin SP PowerGrid by Enlit Asia Power & Energy Awards 2022 - Improving SAIDI with Condition Monitoring Systems and Engineering SP PowerGrid by Enlit Asia bizSAFE Partner Award SP PowerGrid by Workplace Safety and Health Council, 2024 to 2026 Excellent Service Award (EXSA) SP Services by Singapore Retailer Association, 2020 to 2024 IDEA District Energy Space 2019 Beyond North America Bronze Award - Total Building Area Committed Singapore District Cooling by 108th International District Energy Association (IDEA) Annual Conference 17th CCAS International Contact Centre Awards, 2017 Gold Award - Best Quality Assurance Specialist SP Services by Contact Centre Association of Singapore 17th CCAS International Contact Centre Awards, 2017 Bronze Award - Best In-House Section Contact Centre SP Services by Contact Centre Association of Singapore 17th CCAS International Contact Centre Awards, 2017 Gold Award - Best Retention programme SP Services by Contact Centre Association of Singapore 17th CCAS International Contact Centre Awards, 2017 Gold Award - Customer Experience Mystery Shopper Awards SP Services by Contact Centre Association of Singapore Gold Award - Best Employee Engagement SP Services by Customer Experience Management Asia Excellence Awards, 2017 Singapore Quality Award SP Services by Enterprise Singapore, 2017 Best In-House PR Team of the Year SP Group by Institute of Public Relations Singapore's PRISM awards, 2017 Minister's Honour Roll (Star) SP Group by Ministry of Home Affairs, 2013 to 2018 Top 50 Engineering Feats - World Class Electricity Grid Reliability SP Group by Institution of Engineers Singapore (IES), 2016 Top 50 Engineering Feats - District Cooling System for Marina Bay Singapore District Cooling by Institution of Engineers Singapore (IES), 2016 Top 50 Engineering Feats - Cross-Island and Jurong Island - Pioneer Cable Tunnels SP PowerGrid (Special Projects - Cable Tunnels Section) by Institution of Engineers Singapore (IES), 2016 Certification & Accreditation Data Protection Trustmark SP Services (from Apr 2023) By Infocomm Media Development Authority (IMDA) bizSAFE Star SP PowerGrid SP Services Singapore District Cooling SP Digital SP Mobility SP Energy Services Workplace Safety and Health Council, 2024 to 2027 ISO37001:2016 Certification for Anti-bribery Management Systems Singapore Power Limited and its wholly owned Singapore incorporated subsidiaries SOCOTEC Certification International, 2024 to 2027 BCA-IMDA Green Mark Platinum Certification for New Data Centre (SP Group Headquarters) SP Group by Building Construction Authority, 2023 to 2026 ISO55001:2014 Certification For Asset Management System SP PowerGrid SOCOTEC Certification International, 2018 to present BCA Green Mark Platinum Super Low Energy Certification (Labrador Tower) SP Group By the Building and Construction Authority of Singapore, 2022 to 2027 BCA Green Mark Platinum Super Low Energy Certification (SP Group Headquarters) SP Group By the Building and Construction Authority of Singapore, 2024 to 2029 ISO/IEC 17025:2005 in Electrical Testing for Electricity Meters SP PowerGrid by Singapore Accreditation Council - Singapore Laboratory Accreditation Scheme, 2000 to present SS564:2013 (Energy & Environment Management System for Operations and Maintenance of Data Centre) SP Group by Building Construction Authority, 2025 to 2028 ISO/IEC 17025:2017 in Calibration and Measurement for Gas Flow Meters SP PowerGrid by Singapore Accreditation Council - Singapore Laboratory Accreditation Scheme, 2005 to present ISO50001 (Energy Management for Operations and Maintenance of Data Centre) SP Group by Building Construction Authority, 2025 to 2028 ISO/IEC 27001:2022 in Management, Operations and Maintenance of Critical Gas and Electricity Systems SP Group by TÜV SÜD PSB Pte Ltd, 2025 to 2028 ISO 50001: 2018 Certification for Provision of Green Data Centre Services SP Services by SOCOTEC Certification International, 2025 to 2028 SS564 : Part 1 : 2020 Certification for Provision of Green Data Centre Services SP Services by SOCOTEC Certification International, 2025 to 2028 ISO/IEC 17025:2005 in Electrical Testing for Current Transformers SP PowerGrid by Singapore Accreditation Council - Singapore Laboratory Accreditation Scheme, 2000 to present ISO27001:2022 Certification for Information Security Management System SP Services by SOCOTEC Certification International, 2025 – 2027 ISO 45001:2018 Occupational Health & Safety Management Systems Singapore Power Limited and its wholly owned Singapore incorporated subsidiaries by SOCOTEC Certification International, 2024 to 2027 ISO 9001:2015 Certification For Quality Management System SP PowerGrid by SOCOTEC Certification International, FY16/17 to present ISO 22301:2012 Business Continuity Management System SP PowerGrid by SOCOTEC Certification International, FY17/18 to present SS651:2019 Certification for Occupational Safety & Health Management System SP PowerGrid (Gas Operations) by SOCOTEC Certification International, 2024 to 2027 ISO 9001:2015 Standard for Quality Management System SP Services by Element Testing Services (S) Pte Ltd, 2023 to 2026 ISO 50001: 2018 Certification for Provision of Centralized Production and Distribution of Chilled Water for District Cooling System Singapore District Cooling By SOCOTEC Certification International, 2024 to 2027 ISO 50001:2018 Energy Management System SP PowerGrid (Sakra Natural Gas Station) by TÜV SÜD PSB Pte Ltd, 2025 to 2028 Affiliations and Associations World Energy Council Singapore The Singapore chapter of the World Energy Council — a United Nations-accredited energy body — provides a platform for the local industry to chart the course of the nation's energy landscape amid disruptive changes, and to address the energy trilemma of creating a secure, accessible and sustainable energy future. It taps on the Council's network of more than 3,000 member organisations in 90 countries, for global insights and best practices on energy policy, innovation and sustainability strategies. The chapter's founding members are Singapore Power (SP), Senoko Energy, YTL PowerSeraya, Tuas Power, PacificLight Power and Singapore District Cooling.

[●insert name of contractor●] Date: [●] [●insert address of contractor●] Co. Registration No.: [●] Your Ref: [●] Our Ref: [●] Dear Sir REQUIREMENTS FOR EARTHWORKS AT [●insert location●] 1. We refer to your Notice for Commencement of Earthworks (“NCE”) at the above-mentioned location ("Worksite") dated [●] and note that you will commence earthworks (as defined in Section 2 of the Gas Act (Cap. 116A) (the “Act”)) ("Earthworks") from [●]to [●]. 2. Pursuant to Section 32(3)(a) of the Act, you are required to comply with the following requirements when carrying out the Earthworks: 2.1. Trial Holes 2.1.1. As the gas plan obtained from SP PowerGrid Limited (“SPPG”) (which shows the necessary information on the location of the gas plant (as defined in Section 2 of the Act) ("Gas Plant") and gas pipes (conveying gas in a gas pipeline network as defined in Section 2 of the Act) ("Gas Pipes")) ("SPPG Gas Plans") only indicate the approximate location of Gas Pipes, you shall dig an adequate number of appropriate trial holes by manual means to determine the exact location of medium pressure (“MP”) Gas Pipes and low pressure (“LP”) Gas Pipes prior to the carrying out of any Earthworks. 2.1.2. When working in the vicinity of a MP Gas Pipe or a LP Gas Pipe you shall only use powered mechanical equipment for the initial breaking of the surface layer of hardcore/premix. You shall not use powered mechanical equipment below the surface layer of hard-core/premix and shall only use manual excavation with hand tools. 2.1.3. You shall contact Distribution Pipelines Operations and Maintenance section, SPPG (“DPOM”) if you are unable to locate the MP Gas Pipe and/or the LP Gas Pipe by digging the trial holes. 2.1.4. You shall not dig any trial holes in the vicinity of gas transmission pipeline (as defined in Section 2 of the Act) (“GTP”) without the written consent from Transmission Pipelines Operations and Maintenance section, SPPG (“TPOM”). You shall comply with any additional requirements that may be imposed by SPPG. Page 1 of 9 2.1.5. After the trial holes have been dug, you shall ensure that photographs of the trial holes are taken showing the dimensions of trial holes and their location. You shall make these photographs available to SPPG upon request. 2.2. Marking of Gas Pipes, Engagement of Surveyor and Purchase of Surveyed Drawings 2.2.1. Prior to the carrying out of any Earthworks when working in the vicinity of a GTP, you are required to schedule a meeting with TPOM officers to present the details of the Earthworks to be carried out and to purchase the as-surveyed drawing from the Mapping & Earthworks Administration section, SPPG (“MEA”). 2.2.2. After purchasing the as-surveyed drawing, you shall engage a registered land surveyor to peg out the Gas Pipe positions for GTP and provide adequate and prominent markings to show the Gas Pipe positions. You shall ensure that all Gas Pipe markings are durable and prominent and are not disturbed, removed or tampered with. You shall also ensure that the Gas Pipe markings are reapplied from time to time to ensure that they remain conspicuous. 2.3. Risk Management (For MP & GTP) 2.3.1. You shall assess the impact of carrying out the intended Earthworks on any Gas Plant or Gas Pipe and prepare a report detailing such assessment. 2.3.2. If there are changes to the schedule for the carrying out of the Earthworks or changes in Earthworks work methods, you shall study the implications, review the earlier assessment that had been carried out and promptly notify SPPG in writing if there are any changes to the earlier assessment. 2.3.3. The report of such assessment shall be made available to SPPG on request. Such report shall also be made known to all personnel of all working levels in the team handling the project in which the Earthworks are or are to be carried out ("Project"), including sub-contractors and any third party who are involved in any way with any part of the intended Earthworks. 2.4. Worksite Management 2.4.1. You shall provide a full-time site supervisor to monitor the site operations for the entire duration of any Earthworks. You shall ensure that the site supervisor is familiar with these requirements. 2.4.2. You shall ensure that daily site briefings with site workers are conducted (in languages that are understood by all workers) to remind them about the location of the Gas Pipes and the measures to be taken to prevent damage to the Gas Pipes. You Page 2 of 9 shall keep records of such daily briefings (which shall include but are not limited to date and time, venue and person conducting the briefings, contents of briefings and the list of site workers who have attended such briefings). You shall also disallow any site worker who has not attended such briefings from being involved with any part of the intended Earthworks. New staff must be briefed before they start work. 2.4.3. You shall inform Earthworks Surveillance & Patrolling section, SPPG (“ESP”) officers of the identity of the site management / Registered Excavator Operator (“REO”), the proposed methods of carrying out of the Earthworks and/or location of the proposed Earthworks. You shall also inform the ESP officers if there are any changes to the above. 2.4.4. You shall ensure that information on the presence of Gas Pipes in the vicinity of the Worksite and all mitigating measures that can be taken to prevent damage to such Gas Pipes, have been communicated and adhered to by all personnel of all working levels in the Project team, including sub-contractors and any third party who are in any way involved with any part of the intended Earthworks. 2.4.5. SPPG may, from time to time and at its sole discretion, deploy its officers to the Worksite to inspect and monitor the status of your works. Notwithstanding the deployment of SPPG’s officers at the worksite, you shall continue to be responsible for discharging your obligations under this Letter of Requirements (“LRe”) and for the performance of your works. SPPG shall not assume any liability for any noncompliance by you of any such obligation or non-performance of your works. 2.5. Seek Consultation with SPPG: Gas Operations (DPOM and TPOM sections) 2.5.1. You shall contact and consult TPOM and/or DPOM section(s) when the proposed Earthworks are within 5 metres of any GTP and/or 3 metres of any MP Gas Pipes respectively. You shall only carry out any Earthworks within the vicinity of Gas Pipes after seeking advice and obtaining approval from SPPG. 2.5.2. You shall contact DPOM or our 24-hour Customer Service Centre if you find any live or abandoned Gas Pipes in the course of carrying out any Earthworks at the Worksite which have not been shown in the SPPG Gas Plan. 2.5.3. You shall also contact and consult with SPPG in the following circumstances: 2.5.3.1. If it is reasonable to expect that the Earthworks could cause ground vibrations or ground movements; and/or Page 3 of 9 2.5.3.2. If there is a need for Earthworks to be carried out below Gas Pipe slabs. 2.6. Protection of Gas Pipe and Gas Pipe Diversion 2.6.1. You shall take all steps to ascertain the presence of any Gas Pipe within the boundary and/or the vicinity of the Worksite prior to the carrying out of any Earthworks. You shall take all necessary measures and due care to prevent damage to the Gas Pipes. 2.6.2. You shall relocate your intended Earthworks away from any gas pipeline or submit an official request to SPPG to divert out of the Worksite any Gas Pipe that will be affected by the intended Earthworks and bear any and all costs incurred from such diversion. 2.6.3. If the proposed Earthworks involve overcrossing, undercrossing, exposing of, or diversion of Gas Pipes, you shall, prior to the carrying out of any Earthworks: 2.6.3.1. Contact and consult SPPG; 2.6.3.2. Provide SPPG with a detailed work method statement and proposed measures to protect the Gas Pipes; 2.6.3.3. Assess the risk of damage to the Gas Pipes and submit the report of such assessment to SPPG; and 2.6.3.4. Comply with any further and additional requirements that may be imposed by SPPG. 2.6.4. You shall not construct any structure (temporary, permanent, or otherwise) over any Gas Pipe. 2.6.5. You shall not place any heavy equipment or stock pile above any Gas Pipe. 2.6.6. You shall not allow any heavy machinery or vehicular movement above any Gas Pipe. 2.6.7. You shall backfill with quarry dust during reinstatement and do not dump any debris / concrete trash / sharp objects or place any heavy object on top of the Gas Pipe corridor. 2.6.8. You shall ensure proper and adequate shoring and shuttering to prevent soil movement and/or soil subsidence which may affect any Gas Pipe. 2.6.9. You shall carefully select positions for the sinking and driving of earth rod, sheet piling, bore piling, diaphragm walling, installing of reinforced concrete/steel piles by Page 4 of 9 percussion or jack-in method, bore piling casing, installing of ground anchors, pressure grouting, installing of tubes, installing of poles, hand augering, pipe jacking, shoring, soil investigating, bore drilling and horizontal directional drilling, in order to avoid damage to any Gas Pipes. You shall do this by, amongst other things: 2.6.9.1. Referring to the SPPG Gas Plan and digging appropriate trial holes by manual means, to confirm the presence or absence of any Gas Pipe prior to the carrying out of any Earthworks. For trial hole to be dug in the vicinity of GTP, you shall obtain written consent from TPOM. 2.6.9.2. For pipe jacking and horizontal directional drilling, you shall consider additional factors such as loading from the construction plants, ground conditions, bore diameter, possible deviation of the drilling. You shall ensure that there is a minimum clearance of 2m between the path of drilling/boring device and any Gas Pipe that is in the vicinity of the Earthworks. 2.6.10. You shall provide adequate protection to unexposed or reinstated Gas Pipes that are within the work area when carrying out of any Earthworks. 2.6.11. You shall ensure that all surface boxes are accessible at all times and are not covered by tarmac, earth, landscape, equipment, stock pile or any other material. 2.6.12. You shall ensure that no static loads (i.e. loads that do not change in magnitude or position with time) are placed above the surface boxes. 2.6.13. You shall exercise due care and diligence when removing any rock, boulder, wood, metal rod, sharp object or other obstacles which are in the vicinity of Gas Pipes. 2.6.14. You shall ensure that gas free tests are carried out by a competent person along the Gas Pipe route at regular intervals throughout the duration of the Project. You shall not carry out any processes that may be a source of ignition in the vicinity of any Gas Pipes. You shall also take all other necessary mitigating measures to prevent ignition of escaped gas, if any. 2.6.15. You shall ensure that a clearance of at least 5 metres is maintained between the external wall of LP Gas Pipe and any piles and/or diaphragm wall and a clearance of at least 0.3 metres is maintained between the external wall of LP Gas Pipe and other services when working in the vicinity of LP Gas Pipe. You shall also ensure that no services are laid directly on top and parallel to any existing Gas Pipes. 2.6.16. You shall not expose, suspend and/or otherwise interfere with any Gas Pipes, without the written consent of SPPG. Page 5 of 9 2.6.17. You shall stop all Earthworks and call SPPG for advice whenever in doubt. 2.6.18. You shall stop work immediately and report to the 24-hour Customer Service Centre upon any damage or suspected damage to any Gas Pipe (including surface damage without gas escaping) or the discovery of any gas leak. You and/or your workers shall not attempt to repair or modify damaged Gas Pipes. 2.6.19. Damaging a Gas Plant or a Gas Pipe(s) may cause a delay in the completion of the Project as SPPG will need time to investigate and carry out repair work as necessary. Any repair costs may have to be borne by you. 2.6.20. SPPG shall be entitled to ask you to stop work with immediate effect in the event of non-compliance to this LRe. SPPG shall not be liable to you in any way for any losses, claims or damages arising from or in connection with such stop work requests. 2.6.21. You shall comply with any requirements as reasonably prescribed by SPPG in SPPG’s review and endorsement of the relevant method statement and any other documents submitted by you in relation thereto for the Earthworks. 2.7. NCE Submission by Sub-Contractor(s), NCE Extension and Site Meeting 2.7.1. You and/or your representatives shall attend meetings with SPPG officers as and when required. 2.7.2. When working in the vicinity of a GTP or MP Gas Pipe, you shall carry out a site visit jointly with SPPG officers before carrying out any Earthworks specified under the submitted NCE. 2.7.3. In the event that you engage a sub-contractor to carry out any Earthworks within the vicinity of any Gas Pipes, you shall ensure that such sub-contractor submits the appropriate NCE prior to the carrying out of any Earthworks in the vicinity of any Gas Pipes. 2.7.4. If, at any stage of your Project, there is a likelihood that the Earthworks may continue beyond the anticipated completion date and/or beyond the work boundary as declared in the NCE which you have submitted to SPPG, you shall notify SPPG in writing of the new date of completion and/or the new work boundary (as applicable) by submitting a new NCE. 2.7.5. You shall obtain a new SPPG Gas Plan from SPPG prior to submitting the new NCE. Prior to carrying out any Earthworks, you shall consult SPPG to ascertain if there are Page 6 of 9 changes to the gas plans that you possess. In the event there are changes to the gas plans, you shall purchase fresh gas plans from SPPG. 2.8. Powered Mechanical Excavation 2.8.1. You shall engage only a REO to operate a powered mechanical excavator. 2.8.2. You shall ensure that powered mechanical excavation is only used, under the close standing supervision of a full time site supervisor, for the surface layer of hardcore/premix when working near or above any Gas Pipe. 2.8.3. You shall not use a powered mechanical excavator, whether for mechanical excavation or otherwise (irrespective of soil condition), below the surface layer of hard-core/premix when working near or above any Gas Pipe. You shall only use manual excavation with hand tools below the surface layer of hard-core/premix. 2.8.4. You shall not excavate deeper than the PVC warning tape or the top of any Gas Pipe if there is no PVC warning tape. You shall immediately cease all further Earthworks and consult the DPOM for advice on working with the Gas Pipes when exposed Gas Pipes are encountered in the course of carrying out any Earthworks. 2.9. Pressure Grouting Works 2.9.1. You shall ascertain the alignment of Gas Pipes within the grouting influence zone prior to the carrying out of any Earthworks. 2.9.2. You shall use the necessary ground instrumentations to monitor the effect of the grouting works and ensure that adequate protective measures are provided to protect any Gas Pipes within the grouting influence zone. 2.10. Permit-to-Work (“PTW”) and Records 2.10.1. You shall implement a PTW system to monitor and ensure that all Earthworks are properly tracked and controlled if such Earthworks are to be carried out in the vicinity of GTP and MP Gas Pipes. Under the PTW system, such Earthworks shall be approved by the manager of the Project or his authorised deputy. You shall periodically audit the PTW system for its effectiveness. 2.10.2. You shall display prominently and make available the most up to date NCE, SPPG Gas Plans and these requirements at the Worksite where the proposed Earthworks are to be carried out. Page 7 of 9 2.10.3. You shall keep progressive records (Photographs / Movement Chart) of the Earthworks that have been carried out including, but not limited to, work schedules and location of trial holes. 3. Notes: 3.1. These requirements are applicable to all persons who carry out any Earthworks and strict compliance is required, unless otherwise permitted in writing by SPPG. Please consult the relevant SPPG section, if necessary. 3.2. The approximate locations of the Gas Pipes are shown in the SPPG Gas Plan. The respective operating pressure regime of the Gas Pipes is indicated against the Gas Pipelines as shown in the SPPG Gas Plan. The default pressure regime (when there is no indication of pressure regime) is low pressure. Other LP Gas Pipes are indicated as “LPA” and “LPB” in the SPPG Gas Plan. 3.3. In the low pressure distribution network, there are valves, syphons and standpipes which are indicated as “V”, “SY” and “SP” respectively. 3.4. You shall take note of the presence of standpipes and/or valve stems that are encased in a PVC pipe and accessible from surface boxes installed at ground level and not damage such fittings or cover. 3.5. The requirements stated above are not exhaustive. Additional requirements may be issued from time to time by SPPG. These additional requirements, together with the requirements in this letter, shall form the full list of requirements that must be complied with at all times. You are advised to carry out all necessary assessments and take all necessary precautions to prevent damage to any existing Gas Plant and/or Gas Pipe. 3.6. Pursuant to Section 32(3)(a) of the Act, it shall be the duty of the person who commences or carries out, or causes or permits the commencement or carrying out of, any Earthworks to comply with the reasonable requirements of SPPG for the prevention of damage to a Gas Plant or Gas Pipe. Pursuant to Section 32(7) of the Act, any person who contravenes Section 32(3)(a) shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $100,000 or to imprisonment for a term not exceeding 5 years or both. Further, Section 32A(1) of the Act provides that any person who, removes, destroys or damages any Gas Plant or Gas Pipe which is part of a Gas Pipeline Network owned by, or under the management or control of, SPPG, shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $1 million or to imprisonment for a term not exceeding 5 years or to both. 3.7. Damaging a Gas Plant or a Gas Pipe may also cause fatalities or severe injuries to personnel as well as damage to property. Page 8 of 9 3.8. Should you require any further clarification, please contact Follow up officer at [●] and/or the respective sections of SPPG as listed in the table below: SPPG Section Telephone Email TPOM 6916 6136/ 6916 6124 gasenquiry@spgroup.com.sg DPOM 6916 5947/ 6916 5908 gasenquiry@spgroup.com.sg ESP 6916 5119 espsection@spgroup.com.sg MEA 6916 5021/ 6916 5022 mea@spgroup.com.sg 24-hour Customer Service Centre 1800 752 1800 - Yours faithfully, [●] for HEAD OF SECTION EARTHWORKS SURVEILLANCE & PATROLLING SECTION As agent for and on behalf of POWERGAS LTD. Page 9 of 9

Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 HDB 1-Room 83.11 84.19 79.07 78.29 77.04 73.76 80.08 82.78 87.43 83.34 86.23 82.42 HDB 2-Room 96.90 97.62 92.27 91.27 89.30 85.50 92.72 97.00 100.66 97.91 99.45 95.00 HDB 3-Room 123.83 123.57 117.18 114.72 112.98 109.85 119.73 124.51 129.34 124.22 126.71 122.50 HDB 4-Room 146.17 146.88 140.21 135.59 135.07 130.30 142.95 148.52 154.60 149.22 151.99 147.59 HDB 5-Room 156.08 156.45 149.31 142.48 144.01 139.05 152.34 157.84 164.50 159.46 162.46 157.97 HDB Executive 172.04 172.61 163.45 157.40 159.60 154.76 169.93 174.70 182.36 177.32 179.80 175.34 Apartment 186.36 183.84 175.37 163.41 158.33 158.04 175.68 183.56 189.46 182.17 184.14 182.73 Terrace 291.00 290.49 277.89 263.67 267.59 261.56 279.64 288.94 301.97 291.01 298.11 292.67 Semi-Detached 366.17 370.19 349.08 335.83 332.11 329.24 351.85 364.56 382.10 371.24 376.26 370.72 Bungalow 719.32 712.26 661.91 659.36 621.11 635.40 675.97 699.68 725.88 709.75 708.95 728.77 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 HDB 1-Room 74.36 75.37 70.55 69.80 67.47 64.90 70.52 74.13 78.40 75.61 77.97 73.97 HDB 2-Room 88.22 88.72 83.62 82.58 80.06 76.74 83.39 87.87 91.84 89.70 91.17 86.56 HDB 3-Room 111.35 111.05 105.02 102.49 100.23 97.68 106.96 112.09 116.92 112.61 114.89 110.33 HDB 4-Room 130.76 131.35 125.25 120.76 119.36 114.92 126.86 133.11 139.31 134.99 137.35 132.51 HDB 5-Room 138.87 139.24 132.77 126.41 126.62 121.76 134.46 140.89 147.54 143.70 146.23 141.18 HDB Executive 153.95 154.44 146.15 140.37 140.97 136.47 150.92 156.71 164.42 160.31 162.51 157.57 Apartment 164.23 161.75 154.01 142.43 135.55 134.92 152.04 161.94 168.66 163.45 164.54 161.05 Terrace 263.93 263.37 250.88 239.06 240.95 235.09 253.19 263.33 276.05 267.47 273.88 266.42 Semi-Detached 336.52 340.26 319.77 307.20 301.32 299.32 321.27 335.61 352.45 342.67 347.15 340.35 Bungalow 667.03 661.57 617.06 610.72 573.47 585.41 625.30 651.42 679.81 663.52 665.92 680.97 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

新 能 源 展 开 电 动 车 入 网 测 试 推 动 电 动 车 在 本 地 普 及 化 来 自 / 联 合 早 报 发 布 / 2021 年 7 月 9 日 5:00 AM 新 能 源 电 网 总 裁 邱 秀 金 为 具 有 V2G 功 能 的 日 产 Leaf 纯 电 动 车 充 电 。( 新 能 源 集 团 提 供 ) 新 能 源 集 团 展 开 电 动 车 入 网 (Vehicle-to-grid, 简 称 V2G) 技 术 测 试 , 探 讨 利 用 储 存 在 电 动 车 电 池 内 的 电 源 来 加 强 电 网 的 可 靠 性 , 推 动 电 动 车 在 本 地 的 发 展 与 普 及 化 。 通 过 V2G 技 术 , 电 源 能 够 从 电 网 和 电 动 车 的 锂 离 子 电 池 双 向 流 动 。 电 动 车 除 了 能 使 用 电 网 充 电 , 当 太 阳 能 等 可 再 生 能 源 因 天 气 状 况 而 出 现 波 动 时 , 储 存 在 电 动 车 电 池 内 的 电 源 也 能 输 出 至 电 网 , 用 来 平 衡 电 网 的 电 量 。 新 能 源 集 团 (SP Group) 在 文 告 中 说 , 集 团 将 提 供 四 个 充 电 设 施 , 以 进 行 V2G 技 术 的 测 试 。 这 项 测 试 将 探 讨 V2G 的 功 能 与 应 用 如 频 率 调 节 、 从 电 动 车 输 出 电 源 以 减 少 传 统 电 源 的 需 求 、 减 轻 配 电 系 统 中 电 压 过 高 或 过 低 的 问 题 , 以 及 在 尖 峰 和 非 尖 峰 时 段 的 电 动 车 充 电 能 力 。 测 试 工 作 预 计 将 在 明 年 6 月 完 成 。 新 能 源 集 团 指 出 , 若 V2G 技 术 可 行 , 这 将 是 个 具 有 成 本 效 益 的 方 案 , 能 解 决 电 源 间 歇 性 的 问 题 。 同 时 , 在 必 要 时 使 用 储 存 在 电 动 车 电 池 内 的 电 源 , 车 主 或 也 能 获 得 一 笔 费 用 。 新 能 源 集 团 总 裁 黄 天 源 说 :“ 作 为 全 国 电 网 的 经 营 者 , 我 们 必 须 建 造 可 靠 、 智 能 的 电 网 , 以 确 保 我 们 的 电 源 系 统 能 应 付 日 后 因 使 用 电 动 车 , 所 带 来 的 负 荷 增 加 。 为 推 动 可 持 续 性 的 能 源 , 我 们 也 积 极 投 资 并 使 用 智 能 能 源 方 案 , 加 强 电 网 使 用 可 再 生 能 源 的 能 力 。”