Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 Mar-26 HDB 1-Room 80.08 82.78 87.43 83.34 86.23 82.42 81.64 83.97 78.63 77.93 75.97 75.08 HDB 2-Room 92.72 97.00 100.66 97.91 99.45 95.00 93.57 97.93 90.47 90.07 87.60 87.37 HDB 3-Room 119.73 124.51 129.34 124.22 126.71 122.50 121.04 124.31 116.58 115.44 112.93 113.86 HDB 4-Room 142.95 148.52 154.60 149.22 151.99 147.59 145.21 150.28 139.53 138.26 135.87 137.34 HDB 5-Room 152.34 157.84 164.50 159.46 162.46 157.97 155.35 160.85 149.14 146.83 145.17 147.64 HDB Executive 169.93 174.70 182.36 177.32 179.80 175.34 171.18 178.17 164.07 162.41 160.35 164.43 Apartment 175.68 183.56 189.46 182.17 184.14 182.73 180.50 187.96 176.05 165.34 160.41 168.05 Terrace 279.64 288.94 301.97 291.01 298.11 292.67 293.17 295.21 285.78 275.95 276.55 284.40 Semi-Detached 351.85 364.56 382.10 371.24 376.26 370.72 362.56 376.52 353.09 342.58 345.08 355.72 Bungalow 675.97 699.68 725.88 709.75 708.95 728.77 693.44 732.73 682.55 680.55 658.72 683.89 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Feb-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 Mar-26 HDB 1-Room 67.47 70.52 74.13 78.40 75.61 77.97 73.97 73.36 75.72 70.53 69.56 67.40 67.06 HDB 2-Room 80.06 83.39 87.87 91.84 89.70 91.17 86.56 85.41 89.23 82.47 81.75 79.33 78.98 HDB 3-Room 100.23 106.96 112.09 116.92 112.61 114.89 110.33 109.14 112.40 105.15 103.85 101.34 102.03 HDB 4-Room 119.36 126.86 133.11 139.31 134.99 137.35 132.51 130.31 135.32 125.42 124.11 121.47 122.33 HDB 5-Room 126.62 134.46 140.89 147.54 143.70 146.23 141.18 138.68 144.16 133.40 131.27 129.19 130.70 HDB Executive 140.97 150.92 156.71 164.42 160.31 162.51 157.57 153.76 160.51 147.39 145.83 143.33 146.49 Apartment 135.55 152.04 161.94 168.66 163.45 164.54 161.05 158.14 166.34 155.85 144.88 138.68 145.16 Terrace 240.95 253.19 263.33 276.05 267.47 273.88 266.42 265.98 269.32 259.90 252.25 251.03 256.90 Semi-Detached 301.32 321.27 335.61 352.45 342.67 347.15 340.35 333.46 344.79 323.43 314.80 316.37 323.27 Bungalow 573.47 625.30 651.42 679.81 663.52 665.92 680.97 644.28 684.59 638.58 634.59 612.19 635.63 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

Media Release SP Group To Acquire 75 MWp Of Rooftop Solar Assets In China The solar assets will generate more than 75 GWh of green electricity annually, helping to avoid more than 44,000 tonnes in carbon emissions each year 21 February 2024, Singapore & Shanghai, China — SP Group (SP) is expanding its portfolio of solar assets in China with its latest move to acquire 75 Megawatt Peak (MWp) of rooftop photovoltaic (PV) assets from Pufeng Xunlian Investment (Shanghai) Co., Ltd. Both companies completed the transaction of 75 MWp of distributed PV projects for a total equity consideration of over S$18 million (more than RMB 100 million). These rooftop PV assets are located across the provinces of Anhui, Guizhou, Hebei, Heilongjiang, Henan, Hubei and Shanxi, and installed at over 15 industrial sites, covering automobile parts, battery manufacturing, food and beverage and metal fabrication. The 75 MWp of rooftop PV assets will provide more than 75 Gigawatt Hours (GWh) of clean electricity in China annually. This will help China avoid more than 44,000 tonnes of carbon emissions each year. The acquisition is in line with SP’s strategy to enable the sustainable development and decarbonisation of the industrial sector, helping energy-intensive manufacturing facilities reduce their energy consumption and carbon footprint. Mr Michael Zhong, Managing Director, China, SP Group said: “The addition of these assets to our portfolio furthers our commitment to promote the growth of renewables and empower a clean energy future for China. Leveraging our full-service sustainable energy solutions suite and advanced operational capability, we aim to optimise the efficiency of our portfolio to bring economic benefits to our industrial customers and support their transition to low carbon energy.” SP Group has been growing its base, providing a suite of sustainable energy solutions to customers across Asia Pacific. To date, SP has secured a total 1.3 Gigawatt of solar projects in China. This acquisition will further advance SP's renewable strategy with growing solar investment footprints across 18 provinces and municipalities, targeting commercial estates and industrial parks. About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with lowcarbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, as well as sustainable energy solutions in Singapore, China, Thailand and Vietnam. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective worldwide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast-charging stations and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or follow us on Facebook at spgrp.sg/facebook, LinkedIn at spgrp.sg/linkedin and Instagram at spgrp.sg/Instagram.

Terms & Conditions of Use IMPORTANT - PLEASE READ THESE TERMS & CONDITIONS OF USE CAREFULLY. BY ACCESSING THIS PORTAL (“PORTAL”) AND/OR USING ANY OF THE SERVICES (INCLUDING DOWNLOADING, INSTALLING OR USING ANY ASSOCIATED SOFTWARE) BEING OFFERED THROUGH THE PORTAL, THE USER AGREES TO BE BOUND BY THE TERMS & CONDITIONS OF USE STATED BELOW. IF THE USER DOES NOT AGREE TO THESE TERMS & CONDITIONS OF USE, THE USER MUST IMMEDIATELY DISCONTINUE THE ACCESS AND USE OF THIS PORTAL AND/OR THE ACCESS AND USE OF ANY OF THE SERVICES. The Services (defined below) on this Portal is provided by SP PowerGrid Ltd (hereinafter called "SPPG"). These Services may only be accessed and/or used by the User (defined below) through the use of the Security Credentials. 1. ACKNOWLEDGEMENT AND ACCEPTANCE OF TERMS AND CONDITIONS These Terms & Conditions of Use shall govern the Services and the access and/or use of this App and the Services by the User. By completing the registration or subscription process and clicking the 'Finish' button (if applicable) or clicking the "I Accept" button, the User agrees to be bound by all of the terms and conditions set out herein. In addition to these Terms & Conditions of Use, the access and/or use of the App and/or Services is also subject to any prevailing or existing terms of conditions that the User has entered into or will enter into with SPPG. If there is any conflict or inconsistency between these Terms & Conditions of Use and any prevailing or existing terms of conditions, these Terms & Conditions of Use will prevail. 2. DEFINITION OF TERMS The following terms and expressions shall have the meaning stated hereunder except where the context otherwise requires: I. “Affiliate” Singapore Power Limited, and any persons or entities that are Controlled directly or indirectly by Singapore Power Limited. II. “Content” all information, text, design, sound recordings, music, Software, photographs, videos, images, graphics, data, messages, links and any other content and materials made available through or provided as part of or for purposes of or in connection with the Portal and/or Services. III. “Control” the beneficial ownership of more than 50% of the issued share capital of a company or the legal power to direct or cause the direction of the general management of the company, and “Controls”, “Controlled” and the expression “change of Control” shall be construed accordingly; IV. “E-Account” a registered account with SPPG for the purposes of using and/or accessing the Portal. V. “Intellectual Property Rights” includes but is not limited to any rights, title and interest in patents (including utility models), designs (whether or not capable of registration), semi-conductor topography rights, rights in layouts of integrated circuits, copyrights, Moral Rights, database rights, trademarks, service marks, trade and business names, domain names, and any rights of goodwill associated therewith, rights to sue for passing off, rights in the nature of unfair competition rights, trade secrets, confidentiality and other proprietary rights including rights to knowhow, rights to technical and other information, rights to apply for registration of any of the foregoing, rights to take action for past, present and future infringements in respect of any of the foregoing, and all rights in the SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg nature of any of the foregoing anywhere in the world whether registered or unregistered, whether subsisting now or in the future. VI. “Malware” any and all forms of malicious, surreptitious, destructive or corrupting code, agent, macro or any other program which is designed to permit unauthorized access, to disable, erase, corrupt or otherwise harm or damage software, hardware or data; or any device, method, or token whose apparent or intended purpose is to allow circumvention of the normal security of software or the system containing the code. VII. “Moral Rights” the rights as described in Article 6bis of the Berne Convention for Protection of Literary and Artistic Works 1886 (as amended and revised from time to time), being "droit moral" or other analogous rights arising under any law, that exist or that may come to exist, anywhere in the world, in relation to any works or other subject matter. VIII. “Personal Data” data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which SPPG has or is likely to have access. IX. “Security Credentials” the E-Account, business registration number, user identification code (“User ID”), and/or passwords and any other devices or information that may be issued by or which may be accepted by SPPG from time to time for use by the User for the purposes of authenticating the User’s access and/or use of the Portal, the Services and/or the Content. X. “Services” any features, functionalities, services or products which SPPG provides to the User through the Portal from time to time including any value-added features (whether online or otherwise). XI. “Software” any software programmes including any upgrades. XII. “User” the user using and accessing the Portal and Services for personal purposes. XIII. “User Content” information, content or materials which the User uploads, submits, stores, sends, receives or makes available to or through the Portal and/or Services and any Intellectual Property Rights subsisting therein, and all other information, content or materials made available for purposes of or in connection with the Portal and/or Services and any Intellectual Property Rights subsisting therein. 3. LICENCE TO USE PORTAL AND CONTENT The User will need to register for an E-Account with SPPG in order to utilise the Portal and the Services, access any information related to the User’s instructions given via the Portal, access the User’s E-Account information and any other records associated with the User’s use of the Portal. The User may only register for one E-Account with SPPG unless SPPG explicitly approves the opening of additional accounts. SPPG may refuse the creation of duplicate accounts for the same User. Where duplicate accounts are detected, SPPG may close or merge these duplicate accounts without notification to the User. The Portal and Content are proprietary to SPPG, its Affiliates and/or its licensors (as may be applicable) and must not be used other than strictly in accordance with these Terms & Conditions of Use. If the User agrees to these Terms & Conditions of Use, the User shall be granted a personal, limited, non-exclusive, nontransferable, non-sublicensable right to use the Portal and the Content. SPPG reserves all rights not granted hereunder. SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg The User is permitted to, through SPPG-designated means, print or download extracts of the Content for the User’s personal and non-commercial use only. Any copies of such Content saved to disk or to any other storage medium may only be used for subsequent viewing purpose or to print extracts for personal and noncommercial use. Any other use is strictly prohibited. Without prejudice to the foregoing, the User shall not without the prior written consent of SPPG: (i) remove, delete, augment, add to, copy, store, include in any public or private electronic retrieval system or service, create derivative works from or otherwise exploit in any way the Portal (or any part thereof), the Services (or any part thereof) or the Content (or any part thereof) in any form and by any means; (ii) reproduce, transmit, publish, perform, broadcast, store, adapt, distribute, display, rent, lease, license, export, participate in the transfer or sale of, or hyperlink the Portal (or any part thereof), the Services (or any part thereof)or the Content (or any part thereof) in any form and by any means; (iii) adapt, alter, modify, decompile, disassemble and/or reverse engineer the Portal (or any part thereof), the Services (or any part thereof) or the Content (or any part thereof); (iv) create a database whether in electronic or structured manual form by regularly or systematically downloading or storing all or any part of the Portal and/or Content for any purposes. Any breach of the requirements or restrictions in Paragraphs 5 and 6 shall result in immediate and automatic termination of all rights and licence granted by SPPG under these Terms & Conditions of Use. The User shall (i) abide by all applicable laws and regulations in the User’s access and/or use of the Portal, the Services and/or the Content; (ii) not impersonate any person or entity or to falsely state or otherwise misrepresent his/her affiliation with any person or entity; (iii) not send, distribute or upload, in any way, any Malware; and (iv) not post, promote or transmit through the Portal and/or the Services any unlawful, harassing, libellous, harmful, vulgar, obscene or otherwise objectionable material of any kind or nature. SPPG does not endorse nor assume any responsibility for the contents of the User’s transmissions or communications through the Portal and/or Services and the User is solely responsible therefor. The User warrants and represents that the User has the right and authority to submit the contents of the User’s transmissions or communications through the Portal and/or Services. SPPG shall be entitled to, without giving any prior notice, remove any information or materials submitted by the User or posted by the User through the Portal and/or Services. 4. SECURITY CREDENTIALS The User shall be responsible for maintaining the confidentiality of the Security Credentials, and agrees to accept responsibility for all activities that are referable to the Security Credentials. SPPG reserves the right to terminate any or all existing accounts the User has with SPPG in their sole discretion. All use and/or access (including any purported use and/or purported access) of the Portal, Services and/or Content referable to any of the Security Credentials (whether such access or use is authorised by the User or not) shall be deemed to be the use and/or access of the Portal, Services and/or Content by the User. SPPG shall be entitled to consider any person who gains access to the Portal, Services and/or the Content using the Security Credentials to be the User or an individual authorised by the User without further inquiry or investigation. Where applicable, references to the User’s use and/or access of the Portal, Services and/or the Content shall be deemed to include the use and/or access of the Portal, Services and/or the Content by an individual authorised by the User. The User is able to transmit instructions through the Portal and/or Services. All instructions referable to any of the Security Credentials shall be deemed to be instructions validly transmitted and issued by the User. Such instructions shall be deemed to be irrevocable and SPPG is entitled to act upon such instructions without requiring further consent. SPPG shall not be obliged to investigate or verify the authenticity, the authority or the identity of any persons effecting any instructions or the authenticity, accuracy and completeness of such instructions. Notwithstanding this, SPPG shall be entitled, at its own discretion, to decline to act or refrain from acting promptly upon any instructions and to investigate or verify the authenticity, the authority or the identity of such persons effecting the instructions or the authenticity, accuracy and completeness of the instruction. SPPG may, in its discretion, refuse to comply with any instruction if the instruction is ambiguous or conflicting, incomplete or inaccurate. SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg The User shall be responsible for all actions referable to any of the Security Credentials, whether or not authorised by the User. Therefore, SPPG does not recommend that the User discloses any of the Security Credentials to any third parties. The User shall be responsible for any access and/or use, and any purported access and/or use, of the Portal, Services, Content and/or E-Account, whether or not authorised by the User. If the User loses control of the Security Credentials, the User may lose substantial control over his/her personally identifiable information and may be subject to legally binding actions taken on the User’s behalf. The User shall immediately notify SPPG if it comes to their knowledge that any of the Security Credentials has been compromised (including any loss, theft, breach of security, or unauthorised disclosure or use) and/or there has been unauthorised use of their E-Account, the Portal and/or the Services. SPPG and its Affiliates shall not be liable or responsible for any damage, expense or loss of any kind suffered directly or indirectly by the User as a result of any loss, disclosure, theft and/or unauthorised use of the User’s Security Credentials. 5. ACCESS TO AND USE OF USER CONTENT Subject to Clause 15 of these Terms & Conditions of Use, the User hereby grants to SPPG, a non-exclusive, world-wide, royalty-free, perpetual and irrevocable, right and licence (“Licence”) to use, host, store, reproduce, perform, display, distribute, adapt, modify, re-format and create derivative works of any and all of the User Content, and the right to sublicense or transfer the foregoing rights to its Affiliates and such third parties designated by SPPG. The User represents and warrants to SPPG that it either owns the User Content and/or has valid licenses or other rights in relation to the User Content and has full authority to grant the Licence to SPPG. The User hereby consents to SPPG accessing, collecting and using, and authorises SPPG, to access, collect and use, subject to Clause 15, any and all information relating to the User with any relevant organisation, and all User Content. To the extent applicable or required, the User hereby warrants and confirms that it has done and will do all things necessary to authorise the access to, collection of and/or use by SPPG of (a) any and all information relating to the User with such relevant organisation and (b) all User Content. 6. INTELLECTUAL PROPERTY All Intellectual Property Rights in the Content, App and/or Services shall be absolutely owned by SPPG for the full duration of all such rights and all throughout the world. No licence or right is granted and the User’s access to and/or use of this Portal, the Content and/or the Services should not be construed as granting, by implication, estoppel or otherwise, any license or right to use any Intellectual Property Rights in the Portal, Content and/or Services without the prior written consent of SPPG or its Licensors. Any and all Intellectual Property Rights in and to the User Content shall vest in SPPG. The User hereby assigns all Intellectual Property Rights in and to the User Content to SPPG. The User warrants and represents that any transmissions or communications made by the User via the Portal and the User Content do not infringe the Intellectual Property Rights or any other rights of any third party. 7. ELECTRONIC COMMUNICATIONS When the User accesses and/or uses the Portal or any of the Services or sends e-mails to SPPG’s email address made available through the Portal, the User is communicating with SPPG electronically. The User consents to receive communications from SPPG electronically. SPPG will communicate with the User by e- mail sent to the last updated address made known to SPPG or by posting notices on the Portal. Where the communication is given by SPPG to the User electronically, it will be deemed to have been received upon delivery (and a delivery report received by SPPG will be conclusive evidence of delivery even if the communication is not opened by the User); and where the communication is given to SPPG electronically, it will be deemed to have been received upon being opened by SPPG. The User agrees that all agreements, notices, disclosures and other communications that SPPG provides to the User electronically will satisfy any and all legal requirements that such communications be in writing. SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg 8. ELECTRONIC FORM The User agrees that these Terms & Conditions of Use in electronic form constitute a written document and therefore the User undertakes not to dispute or challenge the validity or enforceability of these Terms & Conditions of Use on the grounds that it is not a written document and the User hereby waives any such right that the User may have at law. 9. PAYMENTS The User acknowledges and agrees to carry out a transaction in accordance with these Terms & Conditions of Use and the instructions set out in the Portal, which may be amended from time to time. The User further acknowledges and agrees that in the event the User fails to comply with these Terms & Conditions of Use and/or instructions set out in the Portal and such failure results in a transaction not being executed, SPPG shall not be liable in any way for any loss and liability that the User may incur as a result the non-execution of the transaction. If SPPG is unable to execute the User’s transaction, SPPG will notify the User of the same and, if possible, inform the User of the reasons for such refusal and explain how to remedy the situation. SPPG may, in its sole discretion, delay the execution of the User’s request to carry out a transaction if there is reason to believe that the User’s request to execute a transaction may involve fraud or misconduct, and/or violates any of these Terms & Conditions of Use and/or applicable law. Where the User makes payment through the Portal by debit/credit card, the User acknowledges, agrees and consents that his/her Personal Data may be disclosed to third parties (located within and outside of Singapore) processing such debit/credit card transactions, including debit/credit card companies, banks and payment gateways, and, subject to their respective personal data privacy policies and applicable laws, may be used, processed and stored by such third parties to facilitate payments that the User now or subsequently make. Payment to SPPG of fees, if any, for the provision of any of the Services shall be made in the manner prescribed by SPPG. Where the User makes payment through the Portal for third party services, the User acknowledges and agrees that the User shall be deemed to be the party making such payment directly to the relevant third party service provider. The User may not claim against SPPG or any of its agents, for any failure, disruption or error in connection with the User’s chosen payment method. SPPG reserves the right at any time to modify or discontinue, temporarily or permanently, any payment method without notice to the User or giving any reason. Subject to Paragraph 9 of this clause herein, the User acknowledges and agrees that SPPG’s records and any records of the communications, transactions, instructions or operations made or performed, processed or effected through the Portal and/or Services by the User or any person purporting to be the User (whether or not authorised by the User), or any record of communications, transactions, instructions or operations relating to the operation of the Portal and/or Services and any record of any communications, transactions, instructions or operations maintained by SPPG or by any relevant person authorised by SPPG relating to or connected with the Portal and/or Services shall be binding on the User for all purposes whatsoever and shall be conclusive evidence of such communications, transactions, instructions or operations. The User has a duty to examine and verify the correctness of any and all confirmations, statements, records and any other documents issued by SPPG in relation to the E-Account, Portal and Services. The User further undertakes to promptly inform SPPG in writing of any alleged error, irregularity, discrepancies or omissions in such documents. If no such notice is received by SPPG within 14 days from the date stated in such documents, the User shall be (a) deemed to have conclusively accepted all content contained in such documents; and (b) liable for any and all losses arising from or in connection with any alleged error, irregularity, discrepancies or omissions in such documents. SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg 10. OTHER BUSINESSES The Portal may provide links to websites or services of SPPG, SPPG’s Affiliates and certain other businesses and/or third parties. SPPG and its Affiliates are not responsible for examining or evaluating, and do not warrant the offerings of, any of these businesses or individuals or the content of their websites or services. SPPG does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. The User should carefully review their privacy statements and other conditions of use. 11. FURTHER AGREEMENTS In addition to these Terms & Conditions of Use, the access and/or use of specific aspects of the Portal, Services and/or the Content may be subject to additional terms and conditions that SPPG may prescribe. Access and/or use of additional services of SPPG’s Affiliates or other third parties may be provided through the Portal and/or Services under separate agreements with SPPG’s Affiliates or such other third parties where necessary. Such agreements shall strictly be between the User and such SPPG’s Affiliates or other third parties. Under no circumstances shall it be construed that, in the case of the User’s access to and use of the additional services of SPPG’s Affiliates or any third party, SPPG is a party to any transaction, if any, between the User and such Affiliate or third party, or that SPPG endorses, sponsors, certifies or is involved in the provision of such additional services through the Portal and/or Services. 12. DISCLAIMERS Certain links on the Portal, Content and/or Services may lead to websites or social media channels or apps not operated by or under the control of SPPG or its Affiliates. The User shall access such websites, social media channels or apps at their own risk and SPPG accepts no responsibility or liability for any damage caused or alleged to be caused by or in connection with the use of the material or functions contained on those websites, social media channels or app. Some parts of the Portal, Content and/or Services may contain advertising and/or other materials submitted by third parties. SPPG shall not be responsible for any error, omission or inaccuracy in any such advertising or such other materials. Any links to other websites, social media channels, apps or any advertising and/or materials submitted by third parties shall not be considered to be referrals or endorsements of such websites, social media channels, apps, advertising and/or materials and the links are provided purely for convenience or for informational purposes. The User agrees that the access to and/or use of such linked websites, social media channels, apps or advertising and/or materials submitted by third parties is entirely at the User’s own risk. The Portal, Services and the Content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, SPPG makes no and expressly disclaims all representations or warranties of any kind, express or implied or statutory, including without limitation to warranties of accuracy, adequacy, completeness, timeliness, merchantability, currency, reliability, satisfactory quality, fitness for a general or particular purpose, title, non-infringement of third party rights and authenticity of any material or claim, continued available or compatibility with any other equipment or other software, and to any implied warranty arising from the course of dealing or usage or trade. The Content is only for general information or use. They do not constitute advice and should not be relied upon in making (or refraining from making) any decision. No oral advice or written information given through the Portal and/or the Services or by SPPG or its officers, directors, employees, agents, third party service providers or third party content providers shall create a warranty nor shall the User rely on any such information or advice. SPPG does not warrant that the Portal, Content and/or the Services provided will meet all or any of the User's requirements. In particular, SPPG does not warrant that the Portal, Content and/or the Services will always be available, accessible, complete, uninterrupted, timely, secure or error free. Further, SPPG makes no warranty that the Portal, Content and/or Services are free from Malware or defects which may affect the Portal, Content and/or Services generally. SPPG shall in no event be liable to the User if the User does not have a device which is compatible with the software of the Portal. SPPG reserves the right not to permit the User to access and/or use the Portal, Services and/or Content should the Portal be incompatible with the User’s device. SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg To the fullest extent permitted by law, SPPG shall not, in any event, be liable to the User or any other party for any damages, losses, expenses, penalties or costs whatsoever (including without limitation, any direct, indirect, special, incidental or consequential damages, loss of profits or loss opportunity) arising in connection with the User's use of the Portal, Content and/or Services, or the User’s reliance on any Content and/or Services, regardless of the form of action and even if SPPG had been advised as to the possibility of such damages. Without prejudice to Paragraph 6 of this clause, should any liability be attributed to SPPG, SPPG’s Affiliates, and SPPG’s respective directors, officers, employees, agents, contractors and licensors, the total liability shall not exceed in aggregate the sum of S$200,000. 13. INDEMNIFICATION The User hereby agree to defend, indemnify and hold harmless SPPG and its Affiliates, officers, directors, employees, agents, third party service providers, third party content providers and licensors (“SPPG Indemnitees”) from and against all damages, claims, expenses, penalties and costs (including indemnification of legal costs on a full indemnity basis arising out of the User's use of the Portal, Content and/or the Services) suffered or incurred by SPPG Indemnitees in connection with or arising from (1) the User's access and/or use, or the User’s purported access and/or use of the Portal, Content and/or Services;(2) the User's breach or purported breach of any of these Terms & Conditions of Use; (3) the enforcement of SPPG’s rights under these Terms & Conditions of Use or in acting upon any instructions which the User may give in relation to the Portal, Content and/or Services; or (4) any negligence, fraud and/or misconduct on the User’s part. 14. TERMINATION The User may terminate these Terms & Conditions of Use by giving 30 days’ written notice to SPPG. SPPG shall be entitled to terminate the provision of the Services to the User immediately upon a breach by the User of any of the terms of these Terms & Conditions of Use with or without prior written notice. In the absence of such breach, SPPG may terminate the provision of the Portal, Services and/or Content to the User at any time in writing. For the avoidance of doubt, the User may not evade any legal proceedings or investigations by cancelling the User’s E-Account with SPPG or if the E-Account is terminated by SPPG. The User will remain liable for all obligations related to the User’s E-Account even after the E-Account is cancelled or terminated. Failure to comply with these Terms & Conditions of Use constitutes a material breach and may result in SPPG taking all or any of the following actions: (i) immediate, temporary or permanent withdrawal of the User’s right to use the Portal, Content or Services; (ii) immediate, temporary or permanent removal of any material uploaded by the User to the Portal; (iii) issuance of a warning to the User; (iv) legal proceedings against the User for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach; (v) further legal action against the User; and/or (vi) disclosure of such information to law enforcement authorities as SPPG reasonably feel is necessary. SPPG will determine, in its reasonable discretion, whether there has been a breach of these Terms & Conditions of Use through the User’s use of the Portal and/or the Services. When a breach of these Terms & Conditions of Use has occurred, SPPG may take such action as it deems appropriate. SPPG has the right to disable the access of any User at any time, if in its reasonable opinion the User has failed to comply with any of the provisions of these Terms & Conditions of Use. SPPG will notify the User of any suspension or restriction of the User’s E-Account and of the reasons for such suspension or restriction as soon as SPPG can, unless notifying the User would be unlawful or would compromise SPPG’s reasonable security interests. SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg SPPG excludes liability for actions taken in response to breaches of these Terms & Conditions of Use. The responses described in these Terms & Conditions of User are not limited, and SPPG may take any other action that it reasonably deems appropriate. 15. APP POLICIES, MODIFICATION, AND SEVERABILITY Please review our other policies, such as the SP Group Personal Data Protection Policy (https://www.spgroup.com.sg/personal-data-protection-policy) which may be updated and/or amended from time to time, which shall be deemed to be incorporated into these Terms & Conditions of Use. By using the Portal and/or the Services, the User agrees that all Personal Data of the User may be collected, used and disclosed by SPPG, its Affiliates and partners in accordance with SP Group Personal Data Protection Policy, as may be updated and/or amended from time to time. In addition to and without prejudice to any other consent which the User provides to SPPG from time to time (for example through the SP Group Personal Data Protection Policy), the User hereby authorises and consents to SPPG, its Affiliates and partners to collect, use and disclose the Personal Data of the User for the following purposes: a. To provide the User with access to and use of the Portal and/or Services; b. To process payments and all other matters in connection with the Portal and/or Services; c. To communicate with the User; d. To update SPPG’s records and to maintain the User’s E-Account; e. To verify the identity and authority of the User; f. To develop new services and products; and g. To carry out analytics, research, planning and statistical assessment. SPPG reserves the right to make such changes to these Terms & Conditions of Use as SPPG may in its discretion deem fit from time to time. SPPG will notify the User of such amendments by posting the changes on the Portal or such other method of notification as may be designated by SPPG (such as via email or other forms of electronic communications), which the User agrees shall be sufficient notice for the purposes of this paragraph. If the User does not agree to be bound by the changes to these Terms & Conditions of Use, the User shall immediately cease all access and/or use of the Portal and Services. The User further agrees that if he/she continues to use and/or access the Portal, Content and/or Services after being notified of such changes to these Terms & Conditions of Use, such use and/or access shall constitute an affirmative: (i) acknowledgement by the User of these Terms & Conditions of Use and its changes; and (ii) agreement by the User to abide and be bound by these Terms &Conditions of Use and its changes. Where any of part these Terms & Conditions of Use is deemed to be invalid, void, illegal or unenforceable, the legality, validity and enforceability of the remaining parts of these Terms & Conditions of Use shall not be affected or impaired thereby and shall continue in force as if such invalid, void, illegal or unenforceable part of these Terms & Conditions of Use was severed from these Terms & Conditions of Use. 16. REVISIONS The Content are subject to change (including, without limitation, modification, deletion or replacement thereof) from time to time at the sole discretion of SPPG and without notice the User. SPPG may upgrade, modify, alter, suspend, discontinue the provision of or remove, whether in whole or in part, this Portal, the Content and/or the Services at any time without notice and without assigning any reason therefore. SPPG shall not be liable if any such upgrade, modification, suspension or alteration prevents the User from accessing this Portal, Content and/or the Services or any part thereof. 17. MISCELLANEOUS The User may not assign any of his/her rights under these Terms & Conditions of Use without SPPG’s prior written consent. SPPG may assign its rights under these Terms & Conditions of Use to any of its Affiliates or any third party. No failure or delay to exercise SPPG’s rights under these Terms & Conditions of Use shall operate as a waiver thereof nor shall such failure or delay affect the right to enforce SPPG rights under these Terms & Conditions of Use. SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg A person or entity who is not a party to these Terms & Conditions of Use (other than SPPG’s Affiliates) shall have no right under the Contracts (Rights of Third Parties) Act (Chapter 53B of Singapore) or any similar legislation in any jurisdiction to enforce any term of these Terms & Conditions of Use. Without prejudice to the generality of the above, SPPG’s right to vary, amend or rescind these Terms & Conditions of Use in accordance with these Terms & Conditions of Use may be exercised without the consent of any person or entity who is not a party to these Terms & Conditions of Use. User agrees and acknowledges that these Terms & Conditions of Use and the Services do not include the provision of Internet access or other telecommunication services by SPPG. Any Internet access or telecommunications services (such as mobile data connectivity) required to access and use the Content and/or Services shall be the User’s sole responsibility and shall be separately obtained by User, at the User’s own cost, from the appropriate telecommunications or internet access service provider. Nothing herein shall be construed as a representation by SPPG and/or its Affiliates that the information and materials contained in or accessed through this Portal is appropriate or available for use in geographic areas or jurisdictions other than Singapore. By accessing and/or using this Portal and/or the Services, the User agrees that such access and/or use, as well as these Terms & Conditions of Use shall be governed by, and construed in accordance with, the laws of Singapore and the User agrees to submit to the exclusive jurisdiction of the Singapore courts. SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg

Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable and efficient energy supply to customers. We anchor our sustainability strategy on the United Nation’s Sustainable Development Goal (SDG) 7, which is to ensure access to reliable, sustainable and modern energy for all. To achieve this goal, we focus on strategic areas of network reliability, innovation and customer empowerment. We recognise the need to invest in innovative technologies and infrastructure. Beyond our own operations, we empower customers to make choices in their daily lives that contribute towards a greener energy future. Read our Sustainability Review FY2019/2020 for more details. — 27 July 2020 TAGS SUSTAINABILITY REVIEWSUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable and efficient energy supply to customers. We anchor our sustainability strategy on the United Nation’s Sustainable Development Goal (SDG) 7, which is to ensure access to reliable, sustainable and modern energy for all. To achieve this goal, we focus on strategic areas of network reliability, innovation and customer empowerment. We recognise the need to invest in innovative technologies and infrastructure. Beyond our own operations, we empower customers to make choices in their daily lives that contribute towards a greener energy future. Read our Sustainability Review FY2019/2020 for more details. — 27 July 2020 TAGS SUSTAINABILITY REVIEWSUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable and efficient energy supply to customers. We anchor our sustainability strategy on the United Nation’s Sustainable Development Goal (SDG) 7, which is to ensure access to reliable, sustainable and modern energy for all. To achieve this goal, we focus on strategic areas of network reliability, innovation and customer empowerment. We recognise the need to invest in innovative technologies and infrastructure. Beyond our own operations, we empower customers to make choices in their daily lives that contribute towards a greener energy future. Read our Sustainability Review FY2019/2020 for more details. — 27 July 2020 TAGS SUSTAINABILITY REVIEWSUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable and efficient energy supply to customers. We anchor our sustainability strategy on the United Nation’s Sustainable Development Goal (SDG) 7, which is to ensure access to reliable, sustainable and modern energy for all. To achieve this goal, we focus on strategic areas of network reliability, innovation and customer empowerment. We recognise the need to invest in innovative technologies and infrastructure. Beyond our own operations, we empower customers to make choices in their daily lives that contribute towards a greener energy future. Read our Sustainability Review FY2019/2020 for more details. — 27 July 2020 TAGS SUSTAINABILITY REVIEWSUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable and efficient energy supply to customers. We anchor our sustainability strategy on the United Nation’s Sustainable Development Goal (SDG) 7, which is to ensure access to reliable, sustainable and modern energy for all. To achieve this goal, we focus on strategic areas of network reliability, innovation and customer empowerment. We recognise the need to invest in innovative technologies and infrastructure. Beyond our own operations, we empower customers to make choices in their daily lives that contribute towards a greener energy future. Read our Sustainability Review FY2019/2020 for more details. — 27 July 2020 TAGS SUSTAINABILITY REVIEWSUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable and efficient energy supply to customers. We anchor our sustainability strategy on the United Nation’s Sustainable Development Goal (SDG) 7, which is to ensure access to reliable, sustainable and modern energy for all. To achieve this goal, we focus on strategic areas of network reliability, innovation and customer empowerment. We recognise the need to invest in innovative technologies and infrastructure. Beyond our own operations, we empower customers to make choices in their daily lives that contribute towards a greener energy future. Read our Sustainability Review FY2019/2020 for more details. — 27 July 2020 TAGS SUSTAINABILITY REVIEWSUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps Sustainability | SP Grouphttps://www.spgroup.com.sg/about-us/sustainability About SP GroupBoard of DirectorsExecutive Leadership TeamAwards & AffiliationsAnnual ReportsSustainability Sustainability Our Sustainability Commitment Sustainability is integral to our corporate purpose of empowering the future of energy through low-carbon, smart solutions. As Singapore’s national Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable Searchhttps://www.spgroup.com.sg/search?tag=agrivoltaic ?tag=agrivoltaic Search Searchhttps://www.spgroup.com.sg/search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/SP-Group-makes-its-largest-solar-investment-in-China-with-240-MWp-agrivoltaic-project-in-Huizhou--Guangdong SP Group makes its largest solar Searchhttps://www.spgroup.com.sg/search?tag=agrivoltaic =agrivoltaic Search Searchhttps://www.spgroup.com.sg/search?tag=agrivoltaic Search Searchhttps://www.spgroup.com.sg/search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/SP-Group-makes-its-largest-solar-investment-in-China-with-240-MWp-agrivoltaic-project Searchhttps://www.spgroup.com.sg/search?tag=growing-greener Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/growing-greener-and-cooler-outdoors SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Growing Greener and Cooler Outdoors SUSTAINABILITY Photo: NDP 2018 Exco Powering Singapore’s birthday SP-Group-Sustainability-Review-FY2021-2022.pdfhttps://www.spgroup.com.sg/dam/spgroupvn/About-Us/SP-Group-Sustainability-Review-FY2021-2022.pdf Sustainability Review FY2021/2022 Table of Contents About this report 3 Materiality 4 About SP Group 5 Our sustainable energy ecosystem 6 Our impact 7 Sustainability strategy 8 Alignment with the global goals 9 Financing sustainable energy solutions 9 Sustainability governance 10 Board’s role 10 Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable and efficient energy supply to customers. We anchor our sustainability strategy on the United Nation’s Sustainable Development Category: Sustainability Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Coolinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Sustainable-Cooling-At-Tampines---Singapore-s-First-Town-Centre-To-Be-Retrofitted-With-District-Cooling News Release Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Cooling SP Group, supported by Temasek, Tampines Group Representation Constituency (GRC) and the Ministry of Sustainability and the Environment (MSE), will install and operate distributed Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-focus SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Focus SUSTAINABILITY Sustainability is central to our mission to deliver reliable and efficient power supply, and helping our customers enjoy a high quality way of life. We incorporate sustainability in our operations Category: Sustainability [20230314]+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d5de33a-0a1c-4a73-a0ef-289aad97c804/%5B20230314%5D+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdf?MOD=AJPERES&CVID= group and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment 1 2 3 4 5 ..... 49 Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps Sustainability | SP Grouphttps://www.spgroup.com.sg/about-us/sustainability About SP GroupBoard of DirectorsExecutive Leadership TeamAwards & AffiliationsAnnual ReportsSustainability Sustainability Our Sustainability Commitment Sustainability is integral to our corporate purpose of empowering the future of energy through low-carbon, smart solutions. As Singapore’s national Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable Searchhttps://www.spgroup.com.sg/search?tag=agrivoltaic =agrivoltaic Search Searchhttps://www.spgroup.com.sg/search?tag=agrivoltaic Search Searchhttps://www.spgroup.com.sg/search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/SP-Group-makes-its-largest-solar-investment-in-China-with-240-MWp-agrivoltaic-project Searchhttps://www.spgroup.com.sg/search?tag=agrivoltaic =agrivoltaic Search Searchhttps://www.spgroup.com.sg/search?tag=agrivoltaic Search Searchhttps://www.spgroup.com.sg/search Searchhttps://www.spgroup.com.sg/search?tag=sustainability =agrivoltaic ?tag=agrivoltaic Search Searchhttps://www.spgroup.com.sg/search Sustainabilityhttps://www.spgroup.com.sg/about Searchhttps://www.spgroup.com.sg/search?tag=growing-greener Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/growing-greener-and-cooler-outdoors SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Growing Greener and Cooler Outdoors SUSTAINABILITY Photo: NDP 2018 Exco Powering Singapore’s birthday SP-Group-Sustainability-Review-FY2021-2022.pdfhttps://www.spgroup.com.sg/dam/spgroupvn/About-Us/SP-Group-Sustainability-Review-FY2021-2022.pdf Sustainability Review FY2021/2022 Table of Contents About this report 3 Materiality 4 About SP Group 5 Our sustainable energy ecosystem 6 Our impact 7 Sustainability strategy 8 Alignment with the global goals 9 Financing sustainable energy solutions 9 Sustainability governance 10 Board’s role 10 Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Coolinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Sustainable-Cooling-At-Tampines---Singapore-s-First-Town-Centre-To-Be-Retrofitted-With-District-Cooling News Release Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Cooling SP Group, supported by Temasek, Tampines Group Representation Constituency (GRC) and the Ministry of Sustainability and the Environment (MSE), will install and operate distributed Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable and efficient energy supply to customers. We anchor our sustainability strategy on the United Nation’s Sustainable Development Category: Sustainability Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-focus SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Focus SUSTAINABILITY Sustainability is central to our mission to deliver reliable and efficient power supply, and helping our customers enjoy a high quality way of life. We incorporate sustainability in our operations Category: Sustainability UOB and SP Group partner to offset 100% or more of household electricity carbon emissions for UOB EVOL cardholdershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/UOB-and-SP-Group-partner-to-offset-100--or-more-of-household-electricity-carbon-emissions-for-UOB-EVOL-cardholders News Release UOB and SP Group partner to offset 100% or more of household electricity carbon emissions for UOB EVOL cardholders Cardholders can now achieve their sustainability goals seamlessly and conveniently when they charge their utilities bills to their card Singapore, 23 November 2022 – UOB 1 2 3 4 5 ..... 49 Sustainability | SP Grouphttps://www.spgroup.com.sg/about-us/sustainability About SP GroupBoard of DirectorsExecutive Leadership TeamAwards & AffiliationsAnnual ReportsSustainability Sustainability Our Sustainability Commitment Sustainability is integral to our corporate purpose of empowering the future of energy through low-carbon, smart solutions. As Singapore’s national grid operator, we deliver reliable electricity and gas through one of the world’s most efficient networks. We also empower businesses in Singapore and the region with sustainable energy solutions, helping them achieve their sustainability goals. In creating long-term value for our stakeholders, we focus our sustainability efforts on three strategic pillars: Stewarding Environmental Action, Caring for Our People and Community, and Championing Responsible Growth. Find out more here Read here SP Sustainability Framework The SP Sustainability Framework aligns SP Group towards shared focus areas, targets and metrics Sustainability Governance The Executive Leadership Team (ELT), guided by the Sustainability Committee, is tasked with implementing practical applications of SP Group's sustainability strategy. The ELT is supported by the Sustainability Team. The Sustainability Team monitors sustainability matters, guides the organisation on its corporate sustainability reporting obligations, and embeds sustainability strategies and initiatives across the business. The Sustainability Taskforce comprising representatives from key business units, drives and executes initiatives to enhance sustainability integration across all facets of the organisation. The Taskforce works in close partnership with the Sustainability Team. Past Sustainability Reports and Reviews Sustainability Report FY2023/2024 Sustainability Review FY2022/2023 Sustainability Review FY2021/2022 Sustainability Review FY2020/2021 Sustainability Review FY2019/2020 Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable and efficient energy supply to customers. We anchor our sustainability strategy on the United Nation’s Sustainable Development Goal (SDG) 7, which is to ensure access to reliable, sustainable and modern energy for all. To achieve this goal, we focus on strategic areas of network reliability, innovation and customer empowerment. We recognise the need to invest in innovative technologies and infrastructure. Beyond our own operations, we empower customers to make choices in their daily lives that contribute towards a greener energy future. Read our Sustainability Review FY2019/2020 for more details. — 27 July 2020 TAGS SUSTAINABILITY REVIEWSUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub Sustainability | SP Grouphttps://www.spgroup.com.sg/about-us/sustainability About SP GroupBoard of DirectorsExecutive Leadership TeamAwards & AffiliationsAnnual ReportsSustainability Sustainability Our Sustainability Commitment Sustainability is integral to our corporate purpose of empowering the future of energy through low-carbon, smart solutions. As Singapore’s national Searchhttps://www.spgroup.com.sg/search?tag=agrivoltaic =agrivoltaic Search Searchhttps://www.spgroup.com.sg/search?tag=agrivoltaic Search Searchhttps://www.spgroup.com.sg/search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Sustainability strategy 8 Alignment with the global goals 9 Financing sustainable energy solutions 9 Sustainability Searchhttps://www.spgroup.com.sg/search?tag=growing-greener Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/growing-greener-and-cooler-outdoors SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Growing Greener and Cooler Outdoors SUSTAINABILITY Photo: NDP 2018 Exco Powering Singapore’s birthday Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable SP-Group-Sustainability-Review-FY2021-2022.pdfhttps://www.spgroup.com.sg/dam/spgroupvn/About-Us/SP-Group-Sustainability-Review-FY2021-2022.pdf Sustainability Review FY2021/2022 Table of Contents About this report 3 Materiality 4 About SP Group 5 Our sustainable energy ecosystem 6 Our impact 7 Sustainability strategy 8 Alignment with the global goals 9 Financing sustainable energy solutions 9 Sustainability governance 10 Board’s role 10 Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable and efficient energy supply to customers. We anchor our sustainability strategy on the United Nation’s Sustainable Development Category: Sustainability Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Coolinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Sustainable-Cooling-At-Tampines---Singapore-s-First-Town-Centre-To-Be-Retrofitted-With-District-Cooling News Release Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Cooling SP Group, supported by Temasek, Tampines Group Representation Constituency (GRC) and the Ministry of Sustainability and the Environment (MSE), will install and operate distributed Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-focus SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Focus SUSTAINABILITY Sustainability is central to our mission to deliver reliable and efficient power supply, and helping our customers enjoy a high quality way of life. We incorporate sustainability in our operations Category: Sustainability SP Group launches complete suite of carbon solutions capabilities, leveraging new partnership with Turnkeyhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-launches-complete-suite-of-carbon-solutions-capabilities--leveraging-new-partnership-with-Turnkey and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment SP’s [20230314]+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d5de33a-0a1c-4a73-a0ef-289aad97c804/%5B20230314%5D+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdf?MOD=AJPERES&CVID= group and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment 1 2 3 4 5 ..... 49 Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub Sustainability | SP Grouphttps://www.spgroup.com.sg/about-us/sustainability About SP GroupBoard of DirectorsExecutive Leadership TeamAwards & AffiliationsAnnual ReportsSustainability Sustainability Our Sustainability Commitment Sustainability is integral to our corporate purpose of empowering the future of energy through low-carbon, smart solutions. As Singapore’s national Searchhttps://www.spgroup.com.sg/search?tag=agrivoltaic =agrivoltaic Search Searchhttps://www.spgroup.com.sg/search?tag=agrivoltaic Search Searchhttps://www.spgroup.com.sg/search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Sustainability strategy 8 Alignment with the global goals 9 Financing sustainable energy solutions 9 Sustainability Searchhttps://www.spgroup.com.sg/search?tag=growing-greener Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/growing-greener-and-cooler-outdoors SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Growing Greener and Cooler Outdoors SUSTAINABILITY Photo: NDP 2018 Exco Powering Singapore’s birthday Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable SP-Group-Sustainability-Review-FY2021-2022.pdfhttps://www.spgroup.com.sg/dam/spgroupvn/About-Us/SP-Group-Sustainability-Review-FY2021-2022.pdf Sustainability Review FY2021/2022 Table of Contents About this report 3 Materiality 4 About SP Group 5 Our sustainable energy ecosystem 6 Our impact 7 Sustainability strategy 8 Alignment with the global goals 9 Financing sustainable energy solutions 9 Sustainability governance 10 Board’s role 10 Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable and efficient energy supply to customers. We anchor our sustainability strategy on the United Nation’s Sustainable Development Category: Sustainability Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Coolinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Sustainable-Cooling-At-Tampines---Singapore-s-First-Town-Centre-To-Be-Retrofitted-With-District-Cooling News Release Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Cooling SP Group, supported by Temasek, Tampines Group Representation Constituency (GRC) and the Ministry of Sustainability and the Environment (MSE), will install and operate distributed Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-focus SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Focus SUSTAINABILITY Sustainability is central to our mission to deliver reliable and efficient power supply, and helping our customers enjoy a high quality way of life. We incorporate sustainability in our operations Category: Sustainability [20230314]+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d5de33a-0a1c-4a73-a0ef-289aad97c804/%5B20230314%5D+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdf?MOD=AJPERES&CVID= group and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment SP Group launches complete suite of carbon solutions capabilities, leveraging new partnership with Turnkeyhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-launches-complete-suite-of-carbon-solutions-capabilities--leveraging-new-partnership-with-Turnkey and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment SP’s 1 2 3 4 5 ..... 49 Sustainability | SP Grouphttps://www.spgroup.com.sg/about-us/sustainability About SP GroupBoard of DirectorsExecutive Leadership TeamAwards & AffiliationsAnnual ReportsSustainability Sustainability Our Sustainability Commitment Sustainability is integral to our corporate purpose of empowering the future of energy through low-carbon, smart solutions. As Singapore’s national grid operator, we deliver reliable electricity and gas through one of the world’s most efficient networks. We also empower businesses in Singapore and the region with sustainable energy solutions, helping them achieve their sustainability goals. In creating long-term value for our stakeholders, we focus our sustainability efforts on three strategic pillars: Stewarding Environmental Action, Caring for Our People and Community, and Championing Responsible Growth. Find out more here Read here SP Sustainability Framework The SP Sustainability Framework aligns SP Group towards shared focus areas, targets and metrics Sustainability Governance The Executive Leadership Team (ELT), guided by the Sustainability Committee, is tasked with implementing practical applications of SP Group's sustainability strategy. The ELT is supported by the Sustainability Team. The Sustainability Team monitors sustainability matters, guides the organisation on its corporate sustainability reporting obligations, and embeds sustainability strategies and initiatives across the business. The Sustainability Taskforce comprising representatives from key business units, drives and executes initiatives to enhance sustainability integration across all facets of the organisation. The Taskforce works in close partnership with the Sustainability Team. Past Sustainability Reports and Reviews Sustainability Report FY2023/2024 Sustainability Review FY2022/2023 Sustainability Review FY2021/2022 Sustainability Review FY2020/2021 Sustainability Review FY2019/2020 Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable and efficient energy supply to customers. We anchor our sustainability strategy on the United Nation’s Sustainable Development Goal (SDG) 7, which is to ensure access to reliable, sustainable and modern energy for all. To achieve this goal, we focus on strategic areas of network reliability, innovation and customer empowerment. We recognise the need to invest in innovative technologies and infrastructure. Beyond our own operations, we empower customers to make choices in their daily lives that contribute towards a greener energy future. Read our Sustainability Review FY2019/2020 for more details. — 27 July 2020 TAGS SUSTAINABILITY REVIEWSUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual Sustainability | SP Grouphttps://www.spgroup.com.sg/about-us/sustainability About SP GroupBoard of DirectorsExecutive Leadership TeamAwards & AffiliationsAnnual ReportsSustainability Sustainability Our Sustainability Commitment Sustainability is integral to our corporate purpose of empowering the future of energy through low-carbon, smart solutions. As Singapore’s national Searchhttps://www.spgroup.com.sg/search?tag=growing-greener Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/growing-greener-and-cooler-outdoors SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Growing Greener and Cooler Outdoors SUSTAINABILITY Photo: NDP 2018 Exco Powering Singapore’s birthday Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable SP-Group-Sustainability-Review-FY2021-2022.pdfhttps://www.spgroup.com.sg/dam/spgroupvn/About-Us/SP-Group-Sustainability-Review-FY2021-2022.pdf Sustainability Review FY2021/2022 Table of Contents About this report 3 Materiality 4 About SP Group 5 Our sustainable energy ecosystem 6 Our impact 7 Sustainability strategy 8 Alignment with the global goals 9 Financing sustainable energy solutions 9 Sustainability governance 10 Board’s role 10 Searchhttps://www.spgroup.com.sg/search?tag=agrivoltaic =agrivoltaic Search Searchhttps://www.spgroup.com.sg/search?tag=agrivoltaic Search Searchhttps://www.spgroup.com.sg/search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/SP-Group-makes-its-largest-solar-investment-in-China-with-240-MWp-agrivoltaic-project Searchhttps://www.spgroup.com.sg/search?tag=agrivoltaic ?tag=agrivoltaic Search Searchhttps://www.spgroup.com.sg/search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/SP-Group-makes-its-largest-solar-investment-in-China-with-240-MWp-agrivoltaic-project-in-Huizhou--Guangdong SP Group makes its largest solar Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Coolinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Sustainable-Cooling-At-Tampines---Singapore-s-First-Town-Centre-To-Be-Retrofitted-With-District-Cooling News Release Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Cooling SP Group, supported by Temasek, Tampines Group Representation Constituency (GRC) and the Ministry of Sustainability and the Environment (MSE), will install and operate distributed Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable and efficient energy supply to customers. We anchor our sustainability strategy on the United Nation’s Sustainable Development Category: Sustainability Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-focus SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Focus SUSTAINABILITY Sustainability is central to our mission to deliver reliable and efficient power supply, and helping our customers enjoy a high quality way of life. We incorporate sustainability in our operations Category: Sustainability SP Group launches complete suite of carbon solutions capabilities, leveraging new partnership with Turnkeyhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-launches-complete-suite-of-carbon-solutions-capabilities--leveraging-new-partnership-with-Turnkey and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment SP’s 1 2 3 4 5 ..... 49 Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability Search Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub Sustainability | SP Grouphttps://www.spgroup.com.sg/about-us/sustainability About SP GroupBoard of DirectorsExecutive Leadership TeamAwards & AffiliationsAnnual ReportsSustainability Sustainability Our Sustainability Commitment Sustainability is integral to our corporate purpose of empowering the future of energy through low-carbon, smart solutions. As Singapore’s national Searchhttps://www.spgroup.com.sg/search?tag=growing-greener Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/growing-greener-and-cooler-outdoors SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Growing Greener and Cooler Outdoors SUSTAINABILITY Photo: NDP 2018 Exco Powering Singapore’s birthday Searchhttps://www.spgroup.com.sg/search?tag=agrivoltaic =agrivoltaic Search Searchhttps://www.spgroup.com.sg/search?tag=agrivoltaic Search Searchhttps://www.spgroup.com.sg/search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/SP-Group-makes-its-largest-solar-investment-in-China-with-240-MWp-agrivoltaic-project Searchhttps://www.spgroup.com.sg/search?tag=sustainability-review Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable SP-Group-Sustainability-Review-FY2021-2022.pdfhttps://www.spgroup.com.sg/dam/spgroupvn/About-Us/SP-Group-Sustainability-Review-FY2021-2022.pdf Sustainability Review FY2021/2022 Table of Contents About this report 3 Materiality 4 About SP Group 5 Our sustainable energy ecosystem 6 Our impact 7 Sustainability strategy 8 Alignment with the global goals 9 Financing sustainable energy solutions 9 Sustainability governance 10 Board’s role 10 Searchhttps://www.spgroup.com.sg/search?tag=agrivoltaic ?tag=agrivoltaic Search Searchhttps://www.spgroup.com.sg/search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/SP-Group-makes-its-largest-solar-investment-in-China-with-240-MWp-agrivoltaic-project-in-Huizhou--Guangdong SP Group makes its largest solar Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable and efficient energy supply to customers. We anchor our sustainability strategy on the United Nation’s Sustainable Development Category: Sustainability Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Coolinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Sustainable-Cooling-At-Tampines---Singapore-s-First-Town-Centre-To-Be-Retrofitted-With-District-Cooling News Release Sustainable Cooling at Tampines – Singapore’s First Town Centre to Be Retrofitted With District Cooling SP Group, supported by Temasek, Tampines Group Representation Constituency (GRC) and the Ministry of Sustainability and the Environment (MSE), will install and operate distributed Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-focus SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Focus SUSTAINABILITY Sustainability is central to our mission to deliver reliable and efficient power supply, and helping our customers enjoy a high quality way of life. We incorporate sustainability in our operations Category: Sustainability [20230314]+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d5de33a-0a1c-4a73-a0ef-289aad97c804/%5B20230314%5D+Media+Release+-+SP+Group+partners+Turnkey+to+offer+ESG+Reporting+Solution.pdf?MOD=AJPERES&CVID= group and sustainable energy solutions provider and Turnkey, a global ESG data solutions company, announced a partnership to offer ESG analytics, carbon accounting and climate advisory services to key countries in the region including Singapore, China, Vietnam and Thailand. These services will augment 1 2 3 4 5 ..... 49 Sustainability | SP Grouphttps://www.spgroup.com.sg/about-us/sustainability About SP GroupBoard of DirectorsExecutive Leadership TeamAwards & AffiliationsAnnual ReportsSustainability Sustainability Our Sustainability Commitment Sustainability is integral to our corporate purpose of empowering the future of energy through low-carbon, smart solutions. As Singapore’s national grid operator, we deliver reliable electricity and gas through one of the world’s most efficient networks. We also empower businesses in Singapore and the region with sustainable energy solutions, helping them achieve their sustainability goals. In creating long-term value for our stakeholders, we focus our sustainability efforts on three strategic pillars: Stewarding Environmental Action, Caring for Our People and Community, and Championing Responsible Growth. Find out more here Read here SP Sustainability Framework The SP Sustainability Framework aligns SP Group towards shared focus areas, targets and metrics Sustainability Governance The Executive Leadership Team (ELT), guided by the Sustainability Committee, is tasked with implementing practical applications of SP Group's sustainability strategy. The ELT is supported by the Sustainability Team. The Sustainability Team monitors sustainability matters, guides the organisation on its corporate sustainability reporting obligations, and embeds sustainability strategies and initiatives across the business. The Sustainability Taskforce comprising representatives from key business units, drives and executes initiatives to enhance sustainability integration across all facets of the organisation. The Taskforce works in close partnership with the Sustainability Team. Past Sustainability Reports and Reviews Sustainability Report FY2023/2024 Sustainability Review FY2022/2023 Sustainability Review FY2021/2022 Sustainability Review FY2020/2021 Sustainability Review FY2019/2020 SP Group Sustainability Review FY2019-2020https://www.spgroup.com.sg/dam/spgroup/pdf/about-us/our-sustainability-commitment/SP-Group-Sustainability-Review-FY2019-2020.pdf SP Group Sustainability Review FY2019/2020 SP GROUP Sustainability Review FY2019/2020 Scope of Review This is the annual sustainability review published by SP Group for the financial year 1 April 2019 to 31 March 2020. The scope of this review covers SP Group’s Singapore-based operations. Sustainability Strategy SP Group’s mission is to deliver reliable and efficient utilities services to enhance the economy and the quality of life of our consumers. This mission is rooted in our value system of commitment, integrity, passion and teamwork. Sustainability is central to our mission and guides us to achieve our mission in a responsible and committed manner. As a leading energy utilities company, we anchor our sustainability strategy around the United Nation’s Sustainable Development Goal (SDG) 7 – to ensure access to reliable, sustainable and modern energy for all. For more information, please refer to https://www.un.org/sustainabledevelopment/energy/ 7.1 Enhance energy access SDG 7 has three key targets: 7.2 Increase renewable energy 7.3 Promote energy efficiency Industry collaboration in energy technology and investment in energy infrastructure are identified as key enablers to meet these targets. We aspire to be a leading utilities company in a low-carbon future and providing energy that is reliable and sustainable is central to this long-term strategy. We recognise that to enable this clean transition, we need to invest in innovative technologies and infrastructure. We also understand that our actions need to extend beyond our own operations, to those of our customers who can create a large share of the impact through their choices and decisions. With this in mind, we have identified three strategic areas that support our actions towards the achievement of SDG 7: (1) Network Reliability, (2) Innovation and (3) Customer Empowerment. Mission: Deliver reliable and efficient utilities services to enhance the economy and the quality of life Network Reliability Value System: Commitment, Integrity, Passion, Teamwork customer empowerment Innovation 02 SP GROUP Sustainability Review FY2019/2020 In addition to helping customers reduce their carbon footprint, SP Group is committed to reducing the environmental impact from our business operations. In 2019, an extensive data collection exercise was completed to calculate the greenhouse gas (GHG) emissions following the principles in the Greenhouse Gas Protocol: A Corporate Accounting and Reporting Standard (revised edition). FY2019/2020 emissions Absolute, tonnesCO 2 e Intensity, kgCO 2 e/MWh sold Scope 1 25,966 0.54 Scope 2, location based 355,110 7.38 The bulk of SP Group’s GHG emissions in Scope 2 resulted from the dissipated energy emissions from technical losses via the distribution network and the transmission system in Singapore. While these emissions are inherent in the operations of the network, SP Group is committed to identifying opportunities to reduce the emissions from other key business activities that we operate and can influence. Value Add 30 Vision 2030 Reduce Carbon 30 We have set ourselves a “30-30-30” target to add at least 30 per cent value to our customers and reduce our carbon footprint by 30 per cent, by 2030. With FY2018/2019 as the baseline year where applicable, selected performance indicators will be measured and tracked in relation to our material topics of network reliability, innovation and customer empowerment. Our SAIDI performance for electricity network improved to 0.56 minute as compared to 0.87 minute in the previous year More than 29,000 tonnesCO 2 e avoided from our various low carbon solutions offered to our customers In FY2019/2020, our System Average Interruption Duration Index (SAIDI) for electricity network improved to 0.56 minute as compared to 0.87 minute in the previous year. Commonly used as a reliability indicator by electricity companies, SAIDI measures the average outage duration experienced by each customer served. Our improvement reflects the continuous efforts we have put in place to ensure our customers are provided with reliable electricity supply. We have also facilitated the switch for 46 per cent of residential customers and 43 per cent of small business customers in the Open Electricity Market, enabling them to enjoy savings of 20 per cent to 30 per cent off the regulated tariff. Customers also have the option of a non-standard price plan to buy electricity from the wholesale electricity market. The various initiatives that have resulted from our focus on innovation have helped to reduce the carbon footprint of our customers through avoided emissions. In FY2019/2020, the carbon dioxide (CO 2 ) emissions avoided amounted to more than 29,000 tonnes carbon dioxide equivalent (tonnesCO 2 e), which was 19 per cent more than the baseline year of FY2018/2019. 03 SP GROUP Sustainability Review FY2019/2020 Contributing to SDG 7 Targets SDG targets by 2030 Material topic Our key contributions 7.1 Energy Access Ensure universal access to affordable, reliable and modern energy services. Network reliability Innovation • Investing in network infrastructure upgrades • Deploying smart grid technologies to improve and maintain network reliability • Increasing electric vehicle charging stations Customer empowerment • Enabling access to the Open Electricity Market by empowering customers to choose electricity packages and enjoy savings • Deploying digital solutions for energy consumers 7.2 Renewable Energy Increase substantially the share of renewable energy in the global energy mix. Innovation • Deploying solar PV projects • Testing green hydrogen • Testing waste-to-energy solutions • Issuing and trading of Renewable Energy Certificates 7.3 Energy Efficiency Double the global rate of improvement in energy efficiency. Innovation Customer empowerment • Developing smart building and smart district level solutions • Deploying district cooling and energy saving solutions • Deploying smart technology through advanced electricity meters and SP Utilities mobile app • Spreading environmental awareness through GreenWall, GreenUP, Energy Challenge and My Carbon Footprint Refer to page 17 for more details on these initiatives 04 SP GROUP Sustainability Review FY2019/2020 Network Reliability Why This is Material SP Group serves a large customer base who expects uninterrupted power and a high-quality maintenance framework. We understand that people and businesses rely on us to provide consistent and reliable power. SP Group aims to deliver a high reliability rate with near-zero downtime. Network reliability will continue to be a key topic to SP Group as we strive to deliver excellence in our service provision and operations. Management Approach Network Maintenance Singapore has one of the best electricity and gas network systems in the world. Despite all our efforts, supply interruption is inevitable. They occur due to various reasons including network failure, damage by third parties, faulty equipment at customer sites or issues with the source of the supply. Electricity Network To minimise occurrence of power failure, SP Group carries out regular maintenance measures. One of the measures is online condition monitoring which checks the network around the clock. Any anomalies detected will trigger a response for the team to carry out rectification works to ensure the continued well-being of the equipment. In 2019, to enhance speed and accuracy in predicting anomalies, we have implemented online condition monitoring for newly installed 230kV and 400kV cable joints, and for all 230kV, 400kV and new 66kV switchgears. We are in the process of doing the same for all 22kV source station’s switchgears, to be completed by 2022. We also carry out physical monitoring every six to nine months. This measures the voltage and equipment condition when the checks are being conducted. If a power failure occurs, we take remediation actions to minimise the impact and downtime. Implemented online condition monitoring for newly installed 230kV and 400kV cable joints, and for all 230kV, 400kV and new 66kV switchgears to enhance speed and accuracy Employees work 24/7 at SP Group’s distribution control centre, the nerve centre of Singapore’s power grid, to ensure supply reliability. 05 SP GROUP Sustainability Review FY2019/2020 SP Group’s mobile generator crew is on standby 24/7. 1. Remote switching 2. Manual switching 3. Mobile generators 4. Cable jointing When a power fault is detected, this first course of action disconnects the affected equipment from the network and reconnects it to an alternative supply source. In 2019, we implemented remote switching capabilities for all 6.6kV distribution networks substations, enabling quicker restoration should a supply interruption occur. This is conducted when remote switching is unable to restore power supply. Power faults in low-voltage networks, such as damage to overground boxes that are used to transmit electricity to customers, are usually resolved through manual switching. These generators are deployed when power faults are reported and are used to provide temporary electricity supply while network issues are being resolved. This is conducted when switching is unable to resolve the power fault and the mobile generators cannot access the substation where the fault has occurred. Manual switching 06 SP GROUP Sustainability Review FY2019/2020 Gas Network SP Group owns and operates the gas network to supply gas to industrial, commercial and residential customers. The high pressure gas transmission system transports the main fuel source for Singapore’s power generation plants. A whole-of-life approach to asset management is adopted to manage risk and ensure that the gas network is developed, maintained and operated in a safe manner. The gas network is monitored round the clock in a system control centre. A Supervisory Control and Data Acquisition (SCADA) system is deployed on the transmission system to avail remote monitoring and operations capability, which enables immediate response to incidents. When incidents occur, response is centrally managed to ensure that performance recovery is quick and directed, and disruption to customers is minimised. SP Group checks the gas regulators regularly to ensure optimal gas supply pressure for customers. Regular inspections and maintenance are conducted on our assets to maintain reliability. An asset renewal programme tracks asset performance and replaces deteriorating assets efficiently. Patrol and leak survey of the pipelines are conducted to detect third party activities and gas leaks respectively. Dedicated planning of assets, selection of materials, project management and strict testing requirements are in place to maintain the integrity of the gas network. This enables continual good performance to existing consumers and supply to new consumers. International Collaboration In ensuring a more secure, accessible and sustainable energy future, SP Group is an active member of several international and regional working groups which benchmark and share best practices on grid operations. Participants at the 2019 HAPUA Council meeting. SP Group represents Singapore in the Heads of ASEAN Power Utilities Authorities (HAPUA) Pantone 2235C C75 M0 Y35 K0 R0 G176 B178 Pantone Red 032C C0 M91 Y87 K0 R239 G63 B54 Pantone 286C C100 M60 Y0 K6 R0 G98 B170 Pantone Process Yellow C C0 M0 Y100 K0 R:255 G242 B0 In the International Utility Working Group that was formed in 2003, SP Group is one of the utilities companies in the 10-member countries that meet annually to address grid reliability and security, integrating clean energy sources and meeting the digital needs of customers. In Southeast Asia, SP Group represents Singapore in the Heads of ASEAN Power Utilities Authorities (HAPUA). HAPUA’s key objectives include strengthening regional energy security through interconnection development and enhancing the quality and reliability of the electricity supply system. SP Group is the Chair of the Working Group #3 to focus on the areas of Distribution, Power Reliability and Quality. 07 SP GROUP Sustainability Review FY2019/2020 SP Group continues to invest in infrastructure to uphold network reliability. Initiatives Energy Access – SDG 7.1 Investing in Network Infrastructure Upgrades Planning and investing in network infrastructure upgrades is key to ensuring consumers have reliable and safe access to electricity. As part of our accelerated gas mains renewal programme, we have replaced more than 70km of aging ductile iron pipelines with more durable polyethylene pipes. This significantly reduces the risk of gas leaks and improves gas safety. We have embarked on the upgrading of two key operational systems, for gas network monitoring and control, and to support all gas market activities in Singapore. The final connection of our transmission network in the north of Singapore was also completed, enhancing the security and reliability of supply serving Liquefied Natural Gas (LNG) customers in the area. Commissioned a new 400kV substation to support more industrial capacity We have a long-term asset renewal strategy – based on the performance, condition and age of our equipment – to ensure that our electricity network remains resilient. We commissioned a new 400kV substation to support more industrial capacity and renewed one of two 230kV interconnections between Singapore and Malaysia. We have also replaced 606 switchgear panels, 158 transformers and 253km of cables in the distribution network. In 2012, we commenced an underground transmission cable tunnel project to support SP Group’s long-term plan of securing reliable and efficient electricity supply for Singapore. The project will allow us to install, repair and replace aging assets, and upgrade our network efficiently, with minimal inconvenience to the public. We have since installed and commissioned seven transmission cable circuits in our cross-island underground cable tunnels that were completed in 2019. These circuits, spanning close to 138km, are part of our long-term plan to replace aging assets and meet Singapore’s future electricity needs. 08 SP GROUP Sustainability Review FY2019/2020 Smart Grid Index In 2018, we launched the world’s first Smart Grid Index (SGI) to help utilities measure and advance in key dimensions of grid development. The SGI received strong endorsement from industry experts and stakeholders. Covering seven key aspects of an electricity grid – 1) supply reliability; 2) monitoring and control; 3) data analytics; 4) integration of Distributed Energy Resources (DER); 5) green energy; 6) security, and 7) customer empowerment and satisfaction – the SGI allows utilities to understand their strengths and areas they can improve in. Today, the SGI measures and benchmarks grid smartness across 75 utilities from 35 countries. In 2019, utilities in Asia Pacific nations made significant improvements in the rankings with an overall improvement of 10 percentage points from 2018. Improvements were most notable in areas of integration of DER, security, and customer empowerment and satisfaction. For further details on the benchmarking scores, please refer to https://www.spgroup.com.sg/what-we-do/smart-grid-index. SECURITY & SATISFACTION CUSTOMER EMPOWERMENT Best Practices by Dimensions GREEN ENERGY MONITORING & CONTROL DER INTEGRATION DATA ANALYTICS SUPPLY RELIABILITY Performance Network reliability is an important contributor to the economy and SP Group aims to ensure minimum disruption to electricity and gas supply for all businesses and households. There are two key indicators that our industry measures when assessing performance on network reliability: i) SAIDI, a system index of average duration of interruption in the power supply indicated in minutes per customers, and ii) System Average Interruption Frequency Index (SAIFI), a system index of average frequency of interruptions in the power supply. In FY2019/2020, our SAIDI for the electricity network improved by over 35 per cent. FY2018/2019 FY2019/2020 Electricity SAIDI (min) 0.87 0.56 SAIFI 0.0307 0.0366 Gas SAIDI (min) 0.0932 0.2637 SAIFI 0.0014 0.0019 To ensure minimal service disruption to our gas network, we have been actively replacing aging ductile iron pipelines with more durable polyethylene pipes to improve our gas SAIFI and SAIDI performance. Future Outlook To meet the 30-30-30 targets and minimise customer supply interruption, we actively invest in infrastructure, technology and engineering capabilities to uphold high performance standards. We continually look for innovative and cost-effective ways to deliver faster and better services and empower our staff with the knowledge they need to increase productivity and bring value to our customers and stakeholders. 09 SP GROUP Sustainability Review FY2019/2020 Innovation Why This is Material Singapore has pledged to reduce its Emissions Intensity by 36 per cent from 2005 levels by 2030. It has recently committed to enhance its nationally determined contribution to the absolute peak emissions level of 65 million tonnes of CO 2 equivalent around 2030. By 2050, Singapore aims to halve the amount of emissions it produces from its 2030 peak, with the view to achieve net-zero emissions as soon as viable in the second half of the century. Innovation and new technologies are central to facilitating this transition. SP Group can be a key facilitator and enabler for this change. Our investments in climate-friendly innovations will not only power a greener tomorrow for our business, they benefit the entire ecosystem, including organisations and individuals trying to reduce their own footprint. Management Approach SP Group takes an active approach to keep at the forefront of new technologies. Our approach has been to tap the global innovation ecosystem for exposure, test new solutions and build new capabilities to enable us to deliver value-added solutions to customers. SP has been actively engaging the global innovation ecosystem through programmes such as the Free Electrons Global Accelerator. In partnership with nine other global utilities, SP Group invites promising energy-related start-ups to apply for the accelerator programme which runs annually. Into its fourth edition in 2020, Free Electrons received a total of more than 850 start-up applications from 86 countries. Since 2017, Free Electrons has received more than 2,300 applications and investments were made in more than 100 pilot programmes while more than S$30 million has been invested in start-ups. SP Group invests in venture capital funds globally to access the innovation ecosystems and keeps abreast of market and technology developments. Our venture capital funds provide SP Group with deal flow access to start-ups globally including Asia, US and Europe. Through this innovation ecosystem, SP Group has been identifying relevant and promising technologies to run pilots. This approach allows us to validate the technologies and performance in our local environment, and build new capabilities as we partner start-ups and organisations to develop new solutions. By 2050, Singapore aims to halve the amount of emissions it produces from its 2030 peak, with the view to achieve net-zero emissions as soon as viable in the second half of the century Since 2017, Free Electrons has received more than 2,300 applications from innovative energy startups. More than 100 pilot programmes were initiated between the utilities and start-ups. More than S$30 million has been invested in the start-ups. Free Electrons utilities and start-up participants in Berlin, Germany. 10 SP GROUP Sustainability Review FY2019/2020 Initiatives Energy Access – SDG 7.1 Electric Vehicle Charging The switch to low-carbon electric vehicles (EVs) is seen as an increasingly viable route for the decarbonisation of the transportation sector globally. With our geographic size, economic landscape and existing infrastructure, Singapore is well-placed to adopt green mobility, and SP Group aims to drive this change. Over the past two years, SP Group has been partnering organisations to set up EV charging stations across the island, in line with the government’s longerterm plan to build 28,000 electric vehicle charging points by 2030. In 2019, the high-speed EV charging network was increased to 200 points across Singapore, including 52 direct current fast chargers. Locating the charging points can be done via the SP Utilities app. Through the app, users can start and stop charging, and pay for the electricity used. This allows for greater convenience to users to access the largest fleet of EV charging points in Singapore. Renewable Energy – SDG 7.2 Solar Panels SP Group has installed solar photovoltaic (PV) panels at our headquarters and district offices and developed storage systems to harness and deploy energy efficiently. This experience enables us to work with partners in the community and industrial customers to achieve similar sustainable outcomes. The Integrated Energy Solutions system includes features like the SP Group’s direct current fast charging points offer our customers a convenient and quick way to charge their electric vehicles. “ We are very pleased to work with SP Group on the enabling infrastructure for EVs at Paya Lebar Quarter. We see EVs as representing a better environmental solution for cars in Singapore and are already seeing demand from our Paya Lebar Quarter office tenants for EV charging stations.” - Mr Richard Paine, Managing Director of Paya Lebar Quarter energy storage capabilities, energy sensors and a real-time digital platform to monitor, analyse and optimise energy usage. Machine learning models were also deployed to better monitor the panels’ condition to reduce the need for regular inspections. One such digital system was developed at the local SembCorp Marine Tuas Boulevard Yard that optimises energy consumption and harnesses solar energy for significant savings. The system is paired with 4.5 MegaWattpeak (MWp) solar panels, the largest single solar rooftop at a shipyard in Southeast Asia. It will provide up to 30 per cent of electricity consumed by the yard’s steel structure fabrication workshop during peak load. 11 SP GROUP Sustainability Review FY2019/2020 Green Hydrogen While renewable energy such as solar and wind has been at the forefront of clean energy solutions, alternative clean fuels such as hydrogen gas has the potential to offer consumers a viable option for accessing clean energy. With water and energy as the bi-products, hydrogen gas as a fuel offers plenty of potential, more so for Singapore, which has limited renewable options. In 2019, SP Group installed a hydrogen energy system at our training centre at Woodleigh Park in partnership with Marubeni Corporation and Tohoku University. The system generates green hydrogen through electrolysis powered by solar energy. This has helped us convert the training centre into the first zero-emission building in Southeast Asia that is powered by green hydrogen. Since October last year, the building, which consumes about 2,000 kilowatt hours of electricity a month – equivalent to the monthly usage of five four-room Housing Board flats – has been able to operate independently from the national grid. Waste to Energy Waste generation in Singapore has increased seven fold over the past 40 years, putting immense pressure on Singapore’s only landfill at Pulau Semakau which will be full by 2035. With land being a scarce resource, there is urgent need to explore alternatives for waste disposal. SP Group and Gardens by the Bay announced plans to pilot a zero-waste solution at the Gardens. This solution offers an effective alternative to incineration using compact gasification technology to convert waste into thermal energy and biochar. As a result, waste is reduced to only five per cent of its original volume and emissions are reduced by up to 20 per cent. The smart-waste management system could enable sustainable zero-waste districts to be viable in Singapore, bringing the country closer towards a circular economy. In addition to tackling the waste issue, this technology will also allow us to explore efficient alternative solutions to generating energy and reducing our reliance on fossil fuels. SP Group harnesses renewable energy to create clean energy solutions for customers. SP Group installed a hydrogen energy system at our training centre at Woodleigh Park in partnership with Marubeni Corporation and Tohoku University SP Group and Gardens by the Bay announced plans to pilot a zero-waste solution at the Gardens. As a result, waste is reduced to only five per cent of its original volume and emissions are reduced by up to 20 per cent. The smart-waste management system is deployed at Gardens by the Bay. 12 SP GROUP Sustainability Review FY2019/2020 Renewable Energy Certificates Platform In 2018, SP Group launched the world’s first blockchain-powered Renewable Energy Certificate (REC) marketplace. The marketplace enables the trading of RECs – for renewable energy producers to sell, and for consumers wishing to use green energy to purchase. In 2019, an agreement was signed with the International REC Standard Foundation for SP Group to be the first authorised local issuer of I-RECs in the Asia Pacific. This international accreditation means consumers can be assured of the integrity of each REC transaction. With the one-stop digital REC platform, SP Group is removing barriers so that big and small consumers can achieve their green targets seamlessly and securely. Energy Efficiency – SDG 7.3 Smart Building Solutions SP Group actively explores new technologies to support the energy needs of buildings and districts. With 75F, a building intelligence provider harnessing Internet of Things and machine learning, we are A sample of an REC that is issued to consumers. In 2018, SP Group launched the world’s first blockchain-powered Renewable Energy Certificate marketplace offering a micro-climate control solution that can save up to 30 per cent in energy consumption while improving occupant comfort. This solution has been deployed at DBS Asia Hub at Changi Business Park since February 2020. Tenancity was launched in 2019 to provide offices, malls and campuses with an energy-efficient solution in both tenant and common spaces. As part of this product, the consumption insights were also offered for the landlord and tenants to know about unusual deviations from benchmarks, anomalies in usage, and water leakage detection. This allows customers to take concrete steps to save energy and water. The first project was in Changi Airport where smart electricity and water meters were deployed for all tenants in Terminal 3. Data was aggregated through a wireless mesh network, becoming one of the first to integrate smart electricity and water meters in a wireless network within a building. Through the implementation of an energyefficient solution, coupled with advanced meters and operational analytics within the tenant premises, we are able to improve operational efficiency in Changi Airport Group’s utilities billing processes. Since then, similar projects have been undertaken at HDB Connection One and Nanyang Technological University. SP Group is also working with the newly set up Singapore Eco Office from the Ministry of the Environment and Water Resources and Temasek Holdings to transform Tampines into an Eco Town. This is part of the Singapore Government’s plans to rejuvenate and transform mature towns and make them more sustainable. SP Group’s micro-climate control solution allows customers to save up to 30 per cent in energy consumption while improving occupant comfort. 13 SP GROUP Sustainability Review FY2019/2020 District Cooling and Energy Saving Solutions At Marina Bay Sands, SP Group operates the world’s largest underground district cooling system. Here, chillers centrally produce chilled water during off-peak periods, store the chilled water using a thermal energy storage system, and supply the chilled water for air conditioning use at the buildings in the Marina Bay area. If renewable energy that is used to power the chillers suddenly fluctuates, the lithium ion battery will immediately discharge energy to balance the supply, hence overcoming the challenge of inconsistent renewable energy in a cost-effective way. For the innovative efforts, SP Group was presented with the 2019 Minister for National Development’s R&D Merit Award at the Urban Sustainability R&D Congress 2019. Performance SP Group’s low-carbon initiatives have enabled our customers to avoid more than 29,000 tonnesCO 2 in FY2019/2020, equivalent to planting more than 1.4 million rain trees 1 or taking more than 6,300 cars off the road for a year 2 . Measuring this progress against the target of helping our customers reduce their carbon footprint, these initiatives have achieved 19 per cent increase in the CO 2 avoided since 2018. Future Outlook SP Group recognises that Singapore lacks land to scale up renewable energy systems. However, we plan to work with our neighbouring countries on cross-border power supply. Building transmission lines to connect the countries and using renewable energy credits to facilitate power trading can allow Singapore to use clean power even if it cannot produce it. Furthermore, we will continue to work on our strategic areas for innovation to provide our customers with low-carbon solutions. SP Group’s low carbon initiatives have enabled customers to avoid more than 29,000 tonnesCO 2 in FY19/20, equivalent to planting more than 1.4 million rain trees or taking more than 6,300 cars off the road for a year SP Group operates the world’s largest underground district cooling system that supplies chilled water for air conditioning to buildings in the Marina Bay area. 1 One mature rain tree absorbs 0.0201 tonnesCO 2 a year - data from My Carbon Footprint study by South Pole 2 From US EPA Greenhouse Gas Equivalencies Calculator 14 SP GROUP Sustainability Review FY2019/2020 Customer Empowerment Why This is Material The transition towards a clean energy economy will largely be driven by end-user consumption. Given that SP Group provides electricity and gas transmission and distribution services to consumers in Singapore, customer education and empowerment will support Singapore’s target to transition to a low-carbon future. Beyond this, empowerment of customers can result in energy and cost savings for the customers of SP Group, increasing value to them. Management Approach SP Group’s customers are at the core of our business strategies. Our initiatives for the community and our customers are aligned with our mission – to deliver reliable and efficient utilities services to enhance the economy and the quality of life. Public education is an important aspect of our management approach. SP Heart Workers, the staff volunteers of SP Group, organise interactive workshops and training for members of the community on issues of energy efficiency and safety. In 2019, we engaged students from the Nanyang Polytechnic School of Interactive and Digital Media to develop a series of gas safety awareness videos. These videos were part of a gas safety campaign that we rolled out in September last year. Empowerment Through Technology To provide greater convenience to our customer base, we have embarked on a digital transformation journey. This has resulted in digital products that power internal business units and energy technology products that are available to customers. With energy technology as a tool to drive sustainability, the primary goals are to: 1) inform, 2) enable and 3) add value. Inform Timely data, information and recommendations on your energy use. Enable Take actions through direct control and automation with AI recommendations. Add Value Providing economic value while contributing to sustainability. 15 SP GROUP Sustainability Review FY2019/2020 Initiatives Energy Access – SDG 7.1 Open Electricity Market In 2018, the electricity market in Singapore opened up, allowing residential consumers to choose their utilities package from new retailers in the market. Regardless of their choice of whether to remain with SP Group at the regulated tariff, or switch to another electricity retailer, SP Group is committed to helping consumers make the right decisions which enable them to save energy and cost. Typical savings are between 20 per cent to 30 per cent off the regulated tariff. To demonstrate our commitment, we have rolled out a price comparison feature on the SP Utilities app, whereby customers can see various price plans at a glance. This makes it easier for consumers to select price plans that best suit their consumption needs. Energy Efficiency – SDG 7.3 SP Group has facilitated the switch for many of our customers to enable them to save 20 per cent to 30 per cent off the regulated tariff Smart Technology SP Group is increasingly shifting its focus to use data science and artificial intelligence (AI) to deliver efficient energy solutions to our customers. We refer to this as an “Energy Brain”. This “Energy Brain” uses intelligence gathered from a large volume of consumption data from both residential homes and businesses to provide customers with data-driven solutions. Beyond this, we are increasing customer empowerment by installing advanced electricity meters for all households, allowing residents to access their half-hourly electricity usage through our SP Utilities app. These advanced meters allow residents to gain a better picture of their consumption patterns, enabling them to implement reduction and efficiency measures in a meaningful manner. SP Group uses data science and artificial intelligence to deliver efficient energy solutions to customers. 16 SP GROUP Sustainability Review FY2019/2020 Energy Efficiency – SDG 7.3 Environmental Awareness In March 2020, SP Group launched the enhanced Carbon Footprint calculator, called My Carbon Footprint. It enables everyone in Singapore to be more aware of the environmental impact of their daily actions. First launched in December 2019, the initial version allows users to view the carbon emissions resulting from their electricity consumption. The calculator that is available on the SP Utilities app allows everyone in Singapore to measure their environmental impact from their daily lifestyle choices according to their household profile, mode and duration of commute, frequency of holiday travel, spending habits and food consumption. Approximately 13 per cent of SP Utilities app users had participated in GreenUP and completed over 1.3 million activities In addition, SP Group has launched initiatives that allow A screengrab of My Carbon Footprint. consumers to adopt a more sustainable lifestyle through their daily actions. GreenUP, also available on the SP Utilities app, aims to educate and empower customers to go green in a fun and interactive way. As of 31 March 2020, approximately 13 per cent of SP Utilities app users have participated in GreenUP and completed over 1.3 million activities cumulatively since its launch in September 2019. The Energy Savings Challenge was rolled out through various platforms including the SP Utilities app. A partnership between the National Environment Agency and SP Group, the Challenge was first launched in 2017 as a call to households to reduce their electricity use by 1 per cent by practising simple energy saving habits as a way of life to contribute to a sustainable environment. With the GreenUP feature on the SP Utilities app, users can participate in challenges and earn rewards. 17 SP GROUP Sustainability Review FY2019/2020 Performance Customer Empowerment As of 31 March 2020, 46 per cent of households and 43 per cent of eligible businesses have switched to buying electricity from a retailer of their choice. They have since enjoyed savings of about 20 per cent to 30 per cent off the regulated tariff. Customers also have the option of buying electricity from the wholesale electricity market. Under this arrangement, customers buy at the wholesale electricity price which varies every half an hour depending on the prevailing demand and supply situation in Singapore’s wholesale electricity market. SP Group has installed 480,000 smart meters to businesses and households as of March 2020 Customers are empowered with their utilities consumption data via the SP Utilities app. With more than 900,000 app downloads, customers are submitting their meter readings, viewing their bills and paying directly via the SP Utilities app. Customers can pay with all credit cards from over 380 banks and enjoy rebates and rewards offered by banking partners for payment through the app. We have processed over 800,000 unique transactions through the app since 2019, giving customers greater convenience. SP Group has also installed 480,000 smart meters to businesses and households as of March 2020 and will continue to roll these out incrementally over the next five years. Future Outlook SP Group’s overarching goal is to empower everyone with the knowledge and tools to foster a low-carbon future for all. We will continue to harness digital technology to provide our customers with the information and means to lower their electricity consumption and adopt a more sustainable lifestyle. SP Group enables a low-carbon and sustainable future for Singapore. 18 Sustainability Review FY2019/2020 2 Kallang Sector Singapore 349277 T. +65 6916 8888 F. +65 6304 8188 https://www.spgroup.com.sg/ SP Group Sustainability Review FY2020-2021https://www.spgroup.com.sg/dam/spgroup/pdf/energy-hub/sustainability/sp-group-sustainability-review-fy2020-2021.pdf Sustainability Review FY2020/2021 Scope of review This is the annual sustainability review published by SP Group (SP) for the financial year 1 April 2020 to 31 March 2021 (“FY20/21”). The scope of this review covers SP’s Singapore-based operations. Sustainability Strategy SP’s mission is to deliver reliable and efficient utilities services to enhance the economy and the quality of life of our customers. This mission is rooted in our core values of commitment, integrity, passion and teamwork. In FY20/21, we maintained our focus on upholding reliability while we charted new paths for the business with Strategy 2030, a 10-year roadmap to create a low carbon, smart energy Singapore and become the leading sustainable energy solutions player in Asia Pacific. Sustainability is central to achieving our mission and business objectives in a responsible and committed manner. As a leading energy utilities company, we have anchored our sustainability strategy on the United Nation’s Sustainable Development Goal (SDG) 7 to ensure access to reliable, sustainable and modern energy for all. In the past year, we have added SDG 9 to build resilient infrastructure, promote inclusive and sustainable industrialisation and foster innovation. With this, the specific targets that the Group aims to support are grouped under the two focus areas of Clean and Smart Energy and Reliable and Sustainable Infrastructure. Clean and Smart Energy: SDG 7.1 – Universal Access to Modern Energy (Energy access) SDG 7.2 – Increase Global Percentage of Renewable Energy (Renewable Energy) SDG 7.3 – Double the Improvement in Energy Efficiency (Energy Efficiency) Reliable and Sustainable Infrastructure: SDG 9.1 – Develop Sustainable, Resilient and Inclusive Infrastructures (Reliable Infrastructure) SDG 9.4 – Update all Industries and Infrastructure for Sustainability (Sustainable Infrastructure) 2 We have also identified three material topics that support our actions towards the achievement of the targets of SDG 7 and SDG 9: 1) Network Reliability, 2) Innovation and 3) Customer Empowerment. Mission: Deliver reliable and efficient utilities services to enhance the economy and the quality of life NETWORK RELIABILITY Core Values: Commitment, Integrity, Passion, Teamwork CUSTOMER EMPOWERMENT RENEWABLE ENERGY ENERGY ACCESS 7 AFFORDABLE AND CLEAN ENERGY ENERGY EFFICIENCY RELIABLE INFRASTRUCTURE 9 INDUSTRY, INNOVATION AND INFRASTRUCTURE SUSTAINABLE INFRASTRUCTURE INNOVATION Creating a sustainable future We aspire to be a leading utilities company in a sustainable future. To achieve this, we invest in innovative technology and infrastructure to ensure that we continue to deliver energy to customers safely and reliably amidst an evolving energy landscape. The following strategic thrusts form the pillars to our future: 1. Upholding our position as a reliable and efficient grid operator With the proliferation of distributed and intermittent energy sources, we continue to invest in innovative technologies to integrate renewables to maintain grid stability and reliability. 2. Providing Sustainable Energy Solutions To create a low carbon, smart energy Singapore, we extend our efforts beyond our own operations to empower both residential, commercial and industrial customers to make changes to their daily habits and operations, with the aim of creating a larger impact. Innovative solutions such as district cooling, centralised cooling system solutions in new HDB towns and promoting electromobility are key to achieving this goal. 3. Be a leading Sustainable Energy Solutions player in Asia Pacific Leveraging our strengths and experience to enable a sustainable energy future for customers in Singapore, we are bringing our solutions and experiences to overseas markets such as China and Vietnam to benefit more customers in the region. 3 Integrating sustainable financing To deepen the integration of our sustainability ambitions within our financing strategy, we have recently established a Green Financing Framework 1 that is benchmarked against relevant international principles and guidelines. Under the Framework, the Group and its subsidiaries will be able to issue green financing instruments to finance and/or refinance eligible green projects in four categories, namely: 1) clean transportation, 2) energy efficiency projects, 3) renewable energy and 4) green buildings. This allows investors and lenders to have greater visibility on the use of proceeds and the positive environmental impact of the Group’s investments in sustainable energy solutions and projects that are funded by green financing instruments. FY20/21 environmental performance SP is committed to reducing the environmental impact of our business operations. Since 2019, we have undertaken annual data collection exercise to calculate the greenhouse gas (GHG) emissions from our business activities following the principles in the Greenhouse Gas Protocol: A Corporate Accounting and Reporting Standard (revised edition) and GHG Protocol Scope 2 Guidance. Absolute, tonnesCO 2 e Intensity, kgCO 2 e/MWh sold Emissions FY19/20 FY20/21 FY19/20 FY20/21 Scope 1 25,966 21,098 0.54 0.45 Scope 2 375,987 2 383,846 7.83 8.17 The bulk of SP’s GHG emissions in Scope 2 resulted from the dissipated energy emissions from technical losses from the transmission system and distribution network in Singapore. While this emission is relatively stable and inherent in the operations of the network, SP Group is committed to identify opportunities to reduce the emissions from other key business activities. In the coming years, we will explore new technologies to help us develop our decarbonisation roadmap to reduce our emissions to meet our carbon reduction target. This roadmap will also include an identification of the climate-related risks and opportunities to help us plan for more sustainable and resilient operations into the future. With the launch of My Green Credits TM on the SP Utilities app, SP has pledged to cover 100 per cent of the electricity consumption at our Singapore headquarters with Renewable Energy Certificates (RECs) from October 2020 onwards. These actions are in support of the “30-30-30” target that was set to add at least 30 per cent value to our customers and reduce our carbon footprint by 30 per cent, by 2030. With FY18/19 as the baseline year where 1 SP’s Green Financing Framework can be accessed here: https://spgrp.sg/SPGreenFinancingFramework 2 Data restated after internal review 4 applicable, selected performance indicators are measured and tracked in relation to our material topics of network reliability, innovation and customer empowerment. In FY20/21, our System Average Interruption Duration Index (SAIDI) performance for electricity network recorded an all-time best of 0.15 minute, an improvement from 0.56 minute in the previous year. Commonly used as a reliability indicator by electricity companies, SAIDI measures the average outage duration experienced by each customer served. Our improvement reflects the continuous efforts we have put in place to ensure our customers are provided with reliable electricity supply. We have also facilitated the switch for 49 per cent of residential customers and 47 per cent of small business customers in the Open Electricity Market, enabling them to enjoy savings of 20 to 30 per cent off the regulated tariff. Customers also have the option of a non-standard price plan to buy electricity from the wholesale electricity market. SP’s low carbon initiatives such as district cooling, solar and electromobility have enabled customers to avoid more than 28,000 tonnesCO 2 e in FY20/21, equivalent to planting almost 1.4 million rain trees 3 or taking more than 6,000 cars off the road for a year 4 . Measuring this progress against the target of helping customers reduce their carbon footprint, these initiatives have achieved 18 per cent increase in the CO2 avoided since the baseline year of 2018. There was a slight reduction as compared to the previous year's reduction of 19 per cent due to a decrease in demand of the various sustainable energy solutions amidst the Covid-19 situation in Singapore last year. 3 One mature rain tree absorbs 0.0201 tonnesCO 2 a year - data from My Carbon Footprint study by South Pole 4 From US EPA Greenhouse Gas Equivalencies Calculator 5 Contributing to SDG 7 and 9 targets SDG Target by 2030 Material topic Our key contributions 7.1 Energy access Ensure universal access to affordable, reliable and modern energy services. Innovation Customer Empowerment • Increasing electric vehicle charging stations • Enabling access to the Open Electricity Market by empowering customers with options for electricity packages and to enjoy savings 7.2 Renewable energy Increase substantially the share of renewable energy in the global energy mix. Innovation • Deploying solar PV projects • Testing green hydrogen • Issuing and trading of Renewable Energy Certificates Customer Empowerment • Launch of My Green Credits TM on the SP Utilities app to enable households to match their electricity consumption with an equivalent amount of green energy produced 7.3 Energy efficiency Double the global rate of improvement in energy efficiency. Innovation Customer Empowerment • Deploying energy saving solutions like GET TM TenantCare • Deploying smart technology and SP Utilities app to access half-hourly electricity usage • Spreading environmental awareness through Eco-Boards, GreenUP and My Carbon Footprint • Deploying smart technologies for Tengah smart energy town 9.1 Reliable infrastructure Develop quality, reliable, sustainable, and resilient infrastructure, including regional and transborder infrastructure, to support economic development and human well-being, with a focus on affordable and equitable access for all. Network Reliability • Investing in network infrastructure upgrades • Deploying smart grid technologies • Developing Asset Health Digital Twin to monitor equipment health • Constructing the first large-scale underground substation in Southeast Asia to optimise space in land-scarce Singapore Innovation • Deploying district cooling and energy saving solutions • Developing urban micro-grid 9.4 Sustainable infrastructure Upgrade infrastructure and retrofit industries to make them sustainable, with increased resource-use efficiency and greater adoption of clean and environmentally sound technologies and industrial processes, with all countries taking action in accordance with their respective capabilities. Network Reliability • Capacity upgrade for the Interconnector between Singapore and Peninsular Malaysia to support a regional grid energy import pilot • Recommissioning of Toh Tuck Gasholder • Developing Distributed Energy Resources Management System (DERMS) to enable the effective integration of renewables • Developing utility-scale energy storage system 6 Network Reliability Why this is material SP serves a large customer base of 1.6 million customers in Singapore, with a rising expectation of uninterrupted power and a high-quality maintenance framework. We invest in capabilities to uphold reliable, efficient power supply to households and businesses. Network reliability is mission critical to SP as we strive to deliver excellence in our service provision and operations and align to the identified targets under SDG 9. Management Approach Network maintenance Despite Singapore having one of the best electricity and gas network systems in the world, supply interruption is inevitable and may occur due to various reasons including network failure, damage by third parties, faulty equipment at customer sites or issues with the source of the supply. Operations run 24/7 at SP’s distribution control centre, the nerve centre of Singapore’s power grid to ensure supply reliability. Electricity network To minimise the possibility of supply interruption, SP follows a systematic regime of maintenance, timely replacement of ageing equipment and close monitoring of equipment performance. For example, our Asset Sensing and Analytics team monitors and checks the health of our network around the clock. Any anomalies detected will trigger a response for the team to carry out rectification works to ensure the continued well-being of the equipment. Our specialists keep a close eye on about 11,800 substations and over 28,000km of cables in the grid. They conduct regular health screening of all electrical assets on the network and recommend deeper investigations or treatment when necessary. 7 To enhance speed and accuracy in predicting anomalies, we have implemented online asset sensing and analysis for newly installed 230kV and 400kV cable joints, and for all 400kV, 230kV and new 66kV switchgears. We are in the process of doing the same for critical 22kV substation’s switchgear which will be completed by 2022. We also carry out physical monitoring every three to six months. This measures the electrical and acoustic signal and temperature of the equipment when the condition checks are being conducted. If a power failure occurs, we take four remediation actions to minimise the impact and downtime. 1. Remote switching When a power fault is detected, this first course of action disconnects the affected equipment from the network and reconnects it to an alternative supply source. Since 2019, we have implemented remote switching capabilities for all 6.6kV distribution networks substations, allowing for quicker restoration should a supply interruption occur. 2. Manual switching This is conducted when remote switching is unable to restore power supply. Power faults in low-voltage networks, such as damage to over ground boxes that are used to transmit electricity to customers, are usually resolved through manual switching. 3. Mobile generators These generators are immediately deployed when power faults are reported and are used to provide temporary electricity supply while the network issues are being resolved. 4. Cable jointing This is conducted when switching is unable to resolve the power fault and the mobile generators cannot access the substation where the fault has occurred. Gas network SP owns and operates the gas network that supplies gas to industrial, commercial and residential customers. The high pressure gas transmission system transports the main fuel source for Singapore’s power generation plants. An asset life cycle approach to asset management is adopted to manage risk and ensure that the gas network is developed, maintained and operated in a safe and reliable manner. The gas network is monitored round the clock in a system control centre. A supervisory control and data acquisition (SCADA) system is deployed on the transmission system to avail remote monitoring and operations capability, which enables us to respond immediately to

Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 HDB 1-Room 78.29 77.04 73.76 80.08 82.78 87.43 83.34 86.23 82.42 81.64 83.97 78.63 HDB 2-Room 91.27 89.30 85.50 92.72 97.00 100.66 97.91 99.45 95.00 93.57 97.93 90.47 HDB 3-Room 114.72 112.98 109.85 119.73 124.51 129.34 124.22 126.71 122.50 121.04 124.31 116.58 HDB 4-Room 135.59 135.07 130.30 142.95 148.52 154.60 149.22 151.99 147.59 145.21 150.28 139.53 HDB 5-Room 142.48 144.01 139.05 152.34 157.84 164.50 159.46 162.46 157.97 155.35 160.85 149.14 HDB Executive 157.40 159.60 154.76 169.93 174.70 182.36 177.32 179.80 175.34 171.18 178.17 164.07 Apartment 163.41 158.33 158.04 175.68 183.56 189.46 182.17 184.14 182.73 180.50 187.96 176.05 Terrace 263.67 267.59 261.56 279.64 288.94 301.97 291.01 298.11 292.67 293.17 295.21 285.78 Semi-Detached 335.83 332.11 329.24 351.85 364.56 382.10 371.24 376.26 370.72 362.56 376.52 353.09 Bungalow 659.36 621.11 635.40 675.97 699.68 725.88 709.75 708.95 728.77 693.44 732.73 682.55 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 HDB 1-Room 69.80 67.47 64.90 70.52 74.13 78.40 75.61 77.97 73.97 73.36 75.72 70.53 HDB 2-Room 82.58 80.06 76.74 83.39 87.87 91.84 89.70 91.17 86.56 85.41 89.23 82.47 HDB 3-Room 102.49 100.23 97.68 106.96 112.09 116.92 112.61 114.89 110.33 109.14 112.40 105.15 HDB 4-Room 120.76 119.36 114.92 126.86 133.11 139.31 134.99 137.35 132.51 130.31 135.32 125.42 HDB 5-Room 126.41 126.62 121.76 134.46 140.89 147.54 143.70 146.23 141.18 138.68 144.16 133.40 HDB Executive 140.37 140.97 136.47 150.92 156.71 164.42 160.31 162.51 157.57 153.76 160.51 147.39 Apartment 142.43 135.55 134.92 152.04 161.94 168.66 163.45 164.54 161.05 158.14 166.34 155.85 Terrace 239.06 240.95 235.09 253.19 263.33 276.05 267.47 273.88 266.42 265.98 269.32 259.90 Semi-Detached 307.20 301.32 299.32 321.27 335.61 352.45 342.67 347.15 340.35 333.46 344.79 323.43 Bungalow 610.72 573.47 585.41 625.30 651.42 679.81 663.52 665.92 680.97 644.28 684.59 638.58 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

LETTER OF CONSENT FROM CUSTOMERS FOR CONNECTION OF SOLAR PHOTOVOLTAIC SYSTEM To: SP Services Limited (as agent of the Transmission Licensee (defined below)) 2 Kallang Sector Singapore 349277 Fax No. 6304 8289 I/We, (Name) _______________ of UEN No.: ___________ or NRIC/FIN No. 1 : (the “Consumer”), being the party to whom SP PowerAssets Limited (UEN: 200302108D) (the “Transmission Licensee”) is providing transmission services (through its Transmission System) at the premises located at _________________________________________ (Address) (the “Premises”), acknowledge and agree that: (a) the inverters of the solar photovoltaic system(s) installed or to be installed by the Consumer at the Premises (the “Solar PV System”) shall automatically disconnect from the Transmission System in the event of any loss of supply from the Transmission System (such event being a “Loss of Mains”); (b) upon the occurrence of a Loss of Mains, the Solar PV System shall not be able to feed electricity to the Transmission System; and (c) upon restoration of power supply from the Transmission System, the inverters of the Solar PV System shall automatically synchronise and connect with the Transmission System. In consideration of the Transmission Licensee providing, and continuing to provide, the above transmission services, I/ we: (1) agree that the Transmission Licensee shall not be liable to the Consumer in respect of any loss, damage, costs or expenses of any nature whatsoever arising as a result of, or in connection with, the operation of the Solar PV System, including but not limited to any damage whatsoever caused to the Solar PV System as a result of or in connection with the Loss of Mains; and (2) shall indemnify and keep indemnified the Transmission Licensee for all losses and liabilities incurred by the Transmission Licensee arising, whether directly or indirectly (including as a result of third party claims), from the operation of the Solar PV System. Nothing herein shall affect in any way whatsoever, the terms and conditions of the agreement between the Transmission Licensee and the Consumer (if any) pursuant to which the above transmission services are provided. It is hereby agreed and acknowledged that by the Consumer signing below on this Letter of Consent and returning it to SP Services Limited, this Letter of Consent shall have the effect of a binding contract between the Consumer and the Transmission Licensee from the date written below. 1 Note: Please state the last 4 characters (i.e. last three digits and alphabet) of NRIC / FIN / passport or other personal identification number. Page 1 of 2 [In the case of a natural person] Signed by: ____________________________________ (Name): ______________________________________ (NRIC/FIN No. 1 ): (Date of Signature): _____________________________ Witnessed by: _________________________________ (Name): ______________________________________ (NRIC/FIN No. 1 ): [In the case of a body corporate] Signed by: ____________________________________ for and on behalf of [insert name of body corporate] [affix company stamp] (Name): ______________________________________ (Designation): _________________________________ (NRIC/FIN No. 1 ): (Date of Signature): _____________________________ Witnessed by: _________________________________ (Name): ______________________________________ (Designation): _________________________________ (NRIC/FIN No. 1 ): 1 Note: Please state the last 4 characters (i.e. last three digits and alphabet) of NRIC / FIN / passport or other personal identification number. Page 2 of 2

MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 OCTOBER TO 31 DECEMBER 2021 Singapore, 30 September 2021 – For the period from 1 October to 31 December 2021, electricity tariff (before 7% GST) will increase by an average of 3.2% or 0.73 cent per kWh compared with the previous quarter. This is due to higher cost of fuel for producing electricity by the power generation companies. For details on the four components of the electricity tariff, please refer to Appendix 1: Breakdown of Electricity Tariff. For households, the electricity tariff (before 7% GST) will increase from 23.38 to 24.11 cents per kWh for 1 October to 31 December 2021. The average monthly electricity bill for families living in HDB four-room flats will increase by $2.49 (before 7% GST) (Appendix 3: Average monthly electricity bills of domestic consumers). *before 7% GST SP Group reviews the electricity tariffs every quarter based on guidelines set by the electricity industry regulator, Energy Market Authority (EMA). The tariffs shown in Appendix 2 have been approved by EMA. Issued by: SP Group 2 Kallang Sector Singapore 349277 www.spgroup.com.sg Appendix 1 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: a) Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of fuel and power generation. The fuel cost is the cost of imported natural gas, which is tied to oil prices by commercial contracts. The cost of power generation covers mainly the costs of operating the power stations, such as the manpower and maintenance costs, as well as the capital cost of the stations. b) Network costs (paid to SP Group): This is to recover the cost of transporting electricity through the power grid. c) Market Support Services Fee (paid to SP Group): This is to recover the costs of billing and meter reading, data management, retail market systems as well as market development initiatives. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q4 2021 TARIFF (before 7% GST) Market Admin & PSO Fee (No Change) 0.06¢/kWh (<1%) MSS Fee (No Change) 0.40¢/kWh (1.7%) Network Costs (No Change) 5.77¢/kWh (23.9%) Energy Costs (Increase by 0.73¢/kWh) 17.88¢/kWh (74.2%) ELECTRICITY TARIFFS FROM 1 OCTOBER 2021 LOW TENSION SUPPLIES, DOMESTIC All units, ¢/kWh LOW TENSION SUPPLIES, NON-DOMESTIC All units, ¢/kWh HIGH TENSION SMALL (HTS) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh HIGH TENSION LARGE (HTL) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh EXTRA HIGH TENSION (EHT) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh Existing Tariff (without GST) New Tariff (without GST) Appendix 2 New Tariff (with 7% GST) 23.38 24.11 25.80 23.38 24.11 25.80 10.90 10.90 11.66 16.35 16.35 17.49 20.44 21.24 22.73 12.51 13.01 13.92 0.59 0.59 0.63 10.90 10.90 11.66 16.35 16.35 17.49 20.22 21.02 22.49 12.50 13.00 13.91 0.59 0.59 0.63 9.33 9.33 9.98 14.00 14.00 14.98 19.31 20.11 21.52 12.40 12.90 13.80 0.48 0.48 0.51 AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS TARIFF WEF 1 OCTOBER 2021 (before 7% GST) Appendix 3 Type of Premises Average monthly consumption per Customer Average Monthly Bill New Average Monthly Bill Average Change in Monthly Bill kWh $(a) $(b) $(b-a) % HDB 1 Room 153.05 35.78 36.90 1.12 3.1 HDB 2 Room 203.64 47.61 49.10 1.49 3.1 HDB 3 Room 283.13 66.20 68.26 2.06 3.1 HDB 4 Room 340.42 79.59 82.08 2.49 3.1 HDB 5 Room 455.74 106.55 109.88 3.33 3.1 HDB Executive 553.88 129.50 133.54 4.04 3.1 Apartment 588.44 137.58 141.87 4.29 3.1 Terrace 853.10 199.45 205.68 6.23 3.1 Semi-Detached 1,156.55 270.40 278.84 8.44 3.1 Bungalow 2,329.58 544.66 561.66 17.00 3.1 Average 425.92 99.58 102.69 3.11 3.1

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Calculate Your Carbon Footprint, Here’s Why it Matters SUSTAINABILITY Countries are experiencing cleaner skies due to slowdown in air travel during COVID-19. The COVID-19 pandemic has brought air travel almost to a halt since the start of this year. As countries begin to ease air travel restrictions, many local residents may be looking forward to a much-needed getaway to their favourite vacation spots. According to a Guardian article in 2019, a long-haul flight emits more carbon emissions than the total emissions produced in a year by the citizens of some countries[1]. Besides air travel, there has been a huge surge in single-use plastics. Based on a TODAY Online report, an extra 1,334 tonnes of plastic waste was generated from takeaway and delivery meals in Singapore, during the Circuit Breaker period[2]. This is equivalent to the weight of 92 double-decker buses! Of all the plastic waste generated last year, ninety-six per cent was incinerated[3]. Around 3 per cent of our total greenhouse gas emissions were generated from the waste incineration process in Singapore[4]. So, how can individuals track and reduce their carbon emissions? SP Group (SP) has developed a carbon footprint calculator, which anyone can use to track the impact of daily activities and lifestyle. My Carbon Footprint enables consumers to keep tabs on the environmental impact of their energy consumption and lifestyle choices. Called My Carbon Footprint, this new feature in the SP Utilities app enables users to calculate their carbon emissions and the results are referenced against the national average. These projections are based on local data such as food consumption, driving conditions and air travel originating from Singapore. The calculator also draws its projection from common lifestyle and spending habits in Singapore, such as purchase of clothing and footwear, recreational activities or communication, to name a few. Most importantly, the calculator provides practical tips on reducing carbon footprint. My Carbon Footprint is the latest feature in the app, which also equips users to monitor and reduce their energy consumption. The SP Utilities app can be downloaded from the Apple App Store and Google Play Store. To directly access the calculator, click here. — 27 August 2020 [1] https://www.theguardian.com/environment/ng-interactive/2019/jul/19/carbon-calculator-how-taking-one-flight-emits-as-much-as-many-people-do-in-a-year [2] https://www.todayonline.com/singapore/singapore-households-generated-additional-1334-tonnes-plastic-waste-during-circuit-breaker [3] https://www.nea.gov.sg/our-services/waste-management/waste-statistics-and-overall-recycling [4] https://www.mewr.gov.sg/news/oral-reply-by-senior-minister-of-state-for-the-environment-and-water-resources-dr-amy-khor-to-parliamentary-question-on-carbon-emissions-on-4-nov-2019     TAGS SUSTAINABILITYCARBON FOOTPRINT TRACKER YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 HDB 1-Room 140 151 148 139 142 128 127 121 119 128 136 150 HDB 2-Room 183 198 192 183 186 166 168 161 156 169 181 195 HDB 3-Room 264 283 277 266 266 243 238 231 231 250 265 284 HDB 4-Room 360 385 381 363 365 338 327 320 309 341 363 390 HDB 5-Room 416 447 446 427 429 397 379 374 359 399 425 457 HDB Executive 515 546 548 520 523 481 462 458 445 495 522 562 Apartment 500 513 539 523 519 486 446 419 417 476 516 548 Terrace 838 847 885 851 851 785 747 744 714 775 823 881 Semi-Detached 1,128 1,126 1,168 1,137 1,141 1,056 1,000 974 960 1,031 1,080 1,173 Bungalow 2,220 2,121 2,347 2,192 2,190 2,012 2,004 1,872 1,904 2,016 2,154 2,244 Note: The figures exclude electricity consumption for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Charging Up a Cleaner Energy Future SUSTAINABILITY Olivia Oo, Director of SP Group's Mobility team, at one of SP’s electric vehicle charging stations. Observe Olivia Oo and you will notice the ease with which she switches between handling commercial engagements and making operational decisions. The Director of SP Group's Mobility team is an electrical engineering graduate turned business intrapreneur. In her previous role at the Economic Development Board, Olivia had been involved in designing and implementing Singapore’s clean energy strategy. She now enjoys rolling up her sleeves to bring clean energy initiatives to life and unlocking new SP business offerings for customers. With the Budget 2020 announcement to phase out fuel-powered vehicles and the installation of 28,000 charging points by 2030, she believes that more car owners will seek to convert to greener vehicles and enjoy cost savings. This is also fuelled by advances in energy storage and the push by many global cities to lower their carbon footprint. Globally, EVs are expected to account for 57 percent of all passenger car sales, and over 30 per cent of the global passenger vehicle fleet will be electric[1]. Details of SP’s EV charging points can be found in SP Utilities app. Olivia is focused on expanding the EV charging network, enhancing operational efficiencies and strengthening customer engagement. She likens her role to that of a founder of a start-up who has to constantly think about the broader strategy and direction for the business while managing day-to-day, but no less critical, aspects like technical operations, customer service, installation, testing and commissioning.  In this respect, she is very thankful to have a capable team, pioneering what they believe is the future of transportation in Singapore. Technical Officers Teddy Ling (left) and Neo Kai Neng carrying out maintenance work on an EV charger. “Electric mobility is the future and here to stay. The team understands our duty is in laying the groundwork for a cleaner future for Singapore. Increasing access island-wide to EV charging infrastructure and fast charging is the precursor to encouraging more people to adopt EVs in their daily lives,” says Olivia. Click here to watch Olivia, as she joins 11-year-old Oliver Chua - a budding climate change activist - on an adventure to learn how Singapore is on track to join the world in reducing carbon emissions. — 26 May 2020 [1] Source: Electric Vehicle Outlook 2019 by Bloomberg New Energy Finance TAGS ELECTRIC VEHICLESSUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment

THE STRAITS TIMES Xi says China to step up efforts to fight 'splittism' in Tibet Two injured after ventilation duct falls from cinema hall ceiling in Nex shopping mall Get $206 worth of free gifts when you buy the NEW Samsung SG Sponsored S'pore aims to work more closely with Guangdong in finance, talent exchange and aviation: Ong Ye Kung Besides financial services, Singapore Transport Minister Ong Ye Kung also called for more talent exchanges between Singapore and Guangdong. PHOTO: ENTERPRISE SINGAPORE � PUBLISHED AUG 31, 2020, 3:11 PM SGT � Prisca Ang ( mailto:prisang@sph.com.sg) SINGAPORE - Singapore aims to deepen collaboration with China's Guangdong province in several key areas, including in financial services, talent exchange and aviation. At the Singapore-Guangdong Collaboration Council (SGCC) on Monday (Aug 31), both sides pledged to work together to s trengthen economic relations. Singapore firms and their partners signed 15 agreements at the annual meeting, which was conducted by video conference this year. Co-chaired by Singapore Transport Minister Ong Ye Kung and Guangdong Governor Ma Xingrui, it was the first provincial business council meeting between Singapore an be convened amid the Covid-19 pandemic. Mr Ong told the meeting there was scope for Singapore and Guangdong to work together in green finance, fintech, disaster risk insurance and Reits (real estate investment structuring. Besides financial services, he also called for more talent exchanges between Singapore and Guangdong. Mr Ong, who was previously education minister , signed an agreement with China last year on the Youth Interns Exchange Scheme, which allows up to 500 Singaporean f students and recent graduates from universities and polytechnics each year to secure visas for internships with China-based companies. The agreement allowed for a reciprocal arrangement for Chinese students in Singapore. "We had hoped to see the first batch of internship exchanges earlier this year, but Covid-19 made this challenging. Nonetheless, with our Singapore-China fast lane in place to facilitate internship exchanges for students very soon, especially with Guangdong, once the implementation agreement on (the scheme) is signed," said Mr Ong. Courtesy call between Guangdong Governor Ma Xingrui (on screen) and Minister Ong Ye Kung (far right). PHOTO: ENTERPRISE SINGAPORE On aviation, Mr Ong noted that China was the first country with which Singapore launched a "fast lane" arrangement for short-term and essential travel. Singapore is the fi in South-east Asia with such an arrangement with China. On the sidelines of the meeting, Mr Ong told reporters that the quota of seats on flights under the fast lane arrangement - including 500 seats across two flights per week b Singapore and Guangdong's capital Guangzhou - was "very underused". "These are things that we will work on and officials will discuss in the coming months, and we hope we will have good progress," he said. Besides these areas, Mr Ong noted that two bilateral projects - the China-Singapore Guangzhou Knowledge City and the Singapore-China (Shenzhen) Smart City Initiative made steady progress in the past year. This year marks the 10th anniversary of the China-Singapore Guangzhou Knowledge City, and Singapore aims to partner the city in its long-term development in areas su solutions and biomedicine. For example, local medical technology start-up Star3D Material Development Company signed a memorandum of understanding with the Sino-Singapore Guangzhou Kn City Investment and Development Co to further develop and commercialise the use of dental 3D technology in China. The firm, which isbased in Singapore and has a factory in Shanghai, aims to set up a joint laboratory and research platform, and introduce projects in the digital dental field general manager Chen Baiqun. The Singapore-China (Shenzhen) Smart City Initiative focuses on three key areas - digital connectivity, innovation and entrepreneurship and tech talent exchange and dev and promotes greater ease of access to market opportunities in the Greater Bay Area and South-east Asia. Guangdong, China's most prosperous province, lies at the heart of the Greater Bay Area - a mega economic zone that includes nine cities in the province, Hong Kong and M In 2019, bilateral trade between Singapore and Guangdong grew 1.9 per cent year-on-year to reach US$19 billion (S$25.8 billion). In the first half of 2020, bilateral trade rea US$8.06 billion. There were more than 3,100 Singapore projects in the province as of December last year, with cumulative investments of US$13.1 billion. Beyond the key cities of Guangzhou and Shenzhen, Singapore businesses have also ventured to new Greater Bay Area cities such as Huizhou, tapping on opportunities in smart city solutions and financial services. The businesses include Keppel Data Centres, which is collaborating with China's Country Garden Holdings and Shenzhen Huateng Intelligent Technology to develop the data centre project in Huizhou's Tonghu Smart City. It is Keppel's first greenfield data centre development in China, said a Keppel Data Centres spokesman. National power grid operator SP Group has also entered into a joint venture agreement with the Sino-Singapore Guangzhou Knowledge City Investment and Developmen establish a company focused on district cooling, heating and integrated energy projects in Guangzhou. The project is SP Group's first foray into southern China. Mr Stanley Huang, group chief executive officer of SP Group, said: "Together, we aim to enable customers in China to enjoy a sustainable, low-carbon future." SPH Digital News / Copyright © 2020 Singapore Press Holdings Ltd. Co. Regn. No. 198402868E. All rights reserved