Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 HDB 1-Room 87.86 87.69 83.11 84.19 79.07 78.29 77.04 73.76 80.08 82.78 87.43 83.34 HDB 2-Room 102.96 101.39 96.90 97.62 92.27 91.27 89.30 85.50 92.72 97.00 100.66 97.91 HDB 3-Room 129.94 128.83 123.83 123.57 117.18 114.72 112.98 109.85 119.73 124.51 129.34 124.22 HDB 4-Room 152.92 152.86 146.17 146.88 140.21 135.59 135.07 130.30 142.95 148.52 154.60 149.22 HDB 5-Room 161.67 162.41 156.08 156.45 149.31 142.48 144.01 139.05 152.34 157.84 164.50 159.46 HDB Executive 178.86 180.50 172.04 172.61 163.45 157.40 159.60 154.76 169.93 174.70 182.36 177.32 Apartment 181.94 191.11 186.36 183.84 175.37 163.41 158.33 158.04 175.68 183.56 189.46 182.17 Terrace 289.68 301.49 291.00 290.49 277.89 263.67 267.59 261.56 279.64 288.94 301.97 291.01 Semi-Detached 367.73 385.46 366.17 370.19 349.08 335.83 332.11 329.24 351.85 364.56 382.10 371.24 Bungalow 685.95 762.28 719.32 712.26 661.91 659.36 621.11 635.40 675.97 699.68 725.88 709.75 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 HDB 1-Room 78.77 78.62 74.36 75.37 70.55 69.80 67.47 64.90 70.52 74.13 78.40 75.61 HDB 2-Room 93.80 92.26 88.22 88.72 83.62 82.58 80.06 76.74 83.39 87.87 91.84 89.70 HDB 3-Room 116.95 115.78 111.35 111.05 105.02 102.49 100.23 97.68 106.96 112.09 116.92 112.61 HDB 4-Room 137.02 136.76 130.76 131.35 125.25 120.76 119.36 114.92 126.86 133.11 139.31 134.99 HDB 5-Room 144.16 144.59 138.87 139.24 132.77 126.41 126.62 121.76 134.46 140.89 147.54 143.70 HDB Executive 160.36 161.59 153.95 154.44 146.15 140.37 140.97 136.47 150.92 156.71 164.42 160.31 Apartment 161.06 169.18 164.23 161.75 154.01 142.43 135.55 134.92 152.04 161.94 168.66 163.45 Terrace 264.59 274.69 263.93 263.37 250.88 239.06 240.95 235.09 253.19 263.33 276.05 267.47 Semi-Detached 338.46 354.82 336.52 340.26 319.77 307.20 301.32 299.32 321.27 335.61 352.45 342.67 Bungalow 638.62 711.71 667.03 661.57 617.06 610.72 573.47 585.41 625.30 651.42 679.81 663.52 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Apr-23 May-23 Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 HDB 1-Room 127 142 152 147 145 143 146 144 135 126 126 132 HDB 2-Room 166 185 202 190 190 189 190 188 176 164 167 173 HDB 3-Room 242 270 288 271 272 269 274 269 247 236 241 250 HDB 4-Room 326 367 391 371 371 367 374 370 342 321 330 342 HDB 5-Room 381 428 456 437 434 427 437 436 401 367 381 399 HDB Executive 473 528 561 531 536 528 541 530 478 456 474 489 Apartment 465 543 585 546 514 515 537 541 483 430 435 486 Terrace 756 867 902 868 866 859 890 881 804 740 794 821 Semi-Detached 1,024 1,182 1,233 1,159 1,134 1,150 1,187 1,174 1,065 1,019 1,038 1,109 Bungalow 2,016 2,303 2,482 2,320 2,219 2,298 2,308 2,358 2,075 2,106 1,951 2,146

STATEMENT OF PRACTICE SP Group promotes the efficient use of electricity to residential consumers through education and on-going advocacy efforts across various communication channels as follows: 1. SP Group Website SP Group website features various energy saving tips and measures that residential consumers can adopt at home to save electricity. A. Energy Audit The Energy Audit tab enables residential consumers to estimate their electricity consumption by selecting the household appliances and the number of hours of usage. This allows consumers to have a better understanding on the amount of electricity consumed when operating certain common household appliances. B. Energy Saving Tips The Energy Saving Tips tab enables residential consumers to select common household appliances and at the same time, read its associated energy efficiency tips. C. Frequently Asked Questions (FAQs) on Energy Efficiency SP Group provides interactive FAQs on energy efficiency in its website to assist residential consumers in obtaining quick answers to common energy-efficiency related questions. For more information, please visit SP Group website at https://www.spgroup.com.sg/spservices/tips-for-consumers 2. e!Chat Newsletter Through its e!Chat newsletter sent to all residential consumers, SP Group enhances consumers’ awareness on the efficient use of electricity supplied to them by providing energy saving tips. 3. Consumption Graph for Past Electricity Consumption in Monthly Utilities Bill SP Group residential customers’ utilities bills feature bar graphs for past consumption comparing the individual household’s electricity consumption against their neighbours and the national average consumption. The neighbour’s average is derived based on the average usage of similar housing types within a block or street for landed premises. 4. Other sources of information Please visit the following websites for more information about energy efficiency: https://www.nea.gov.sg/our-services/climate-change-energy-efficiency/ climate-change/overview Notice of Closure: 1. Electricity Efficiency Centre (EEC) Please be informed that the EEC at 460 Alexandra Road PSA Building has ceased its operation on 29 November 2019, as approved by the Energy Market Authority (EMA).

Consumption_Water Average consumption of Water (CuM) Premises Types Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 Mar-26 Apr-26 May-26 Jun-26 Jul-26 HDB 1-Room 8.1 8.0 7.8 7.9 7.7 7.7 7.6 7.6 7.8 7.7 7.9 7.5 HDB 2-Room 9.3 9.2 8.8 9.1 8.7 8.9 8.8 8.6 9.0 8.8 9.1 8.7 HDB 3-Room 12.2 12.3 11.9 12.0 11.7 11.8 11.9 11.8 12.0 11.6 12.1 11.6 HDB 4-Room 15.4 15.6 15.1 15.3 14.7 14.8 15.0 14.9 15.3 14.7 15.3 14.7 HDB 5-Room 16.9 17.1 16.6 16.8 16.1 16.2 16.5 16.6 17.0 16.1 16.9 16.1 HDB Executive 18.8 19.2 18.4 18.8 18.1 18.2 18.5 18.7 18.9 18.1 18.7 17.8 Apartment 13.3 13.9 13.7 13.7 13.1 13.0 13.1 13.6 13.7 13.2 13.8 12.8 Terrace 26.1 26.5 26.0 26.0 25.8 25.7 26.8 27.5 25.9 25.1 26.4 25.4 Semi-Detached 32.0 32.5 31.1 31.6 30.5 30.7 32.9 33.3 31.9 30.6 31.4 30.5 Bungalow 50.9 53.6 49.6 52.7 49.3 52.6 53.6 55.0 56.1 52.7 52.9 51.4

Media Release Advisory On Scam Email 11 September 2014 There have been reported cases of individuals receiving emails from a sender titled ‘SP Services Offer’ claiming to provide refunds on their utilities bills. The Appendix contains a screenshot of such an email for reference.   These email messages are not from SP Services. Recipients of such emails are advised not to respond to the email, click on the hyperlink or provide their personal information.   SP Services would like to assure its customers that no unauthorised access has been made into its systems, and utility accounts and personal information that reside in SP Services’ system have not been compromised.   SP Services has made a police report regarding this.    For enquiries, please contact SP Services at 1800 222 2333 or email spservices@singaporepower.com.sg. Issued by: SP Services Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No : 199504470N www.spservices.com.sg Example of scam email From: SP Services Offer [mailto:info@offer-chic.com] Sent: Friday, 29 August, 2014 10:03 AM To: Subject: SGD35 Discount on your next bill!

Consumption_Gas Average consumption of Gas (kWh) Premises Types Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 HDB 1-Room 38 37 38 35 34 33 35 35 34 35 34 34 HDB 2-Room 38 38 40 37 34 34 36 36 34 35 35 35 HDB 3-Room 52 53 56 50 48 47 51 51 49 50 49 49 HDB 4-Room 64 66 69 62 58 58 62 63 61 62 60 60 HDB 5-Room 70 73 77 68 64 63 69 70 68 69 66 65 HDB Executive 74 78 82 73 68 68 72 74 72 73 69 68 Apartment 91 94 93 80 76 77 82 86 88 88 85 84 Terrace 108 120 114 93 97 98 98 105 107 108 108 99 Semi-Detached 120 133 130 117 105 115 115 120 117 120 117 115 Bungalow 192 220 234 209 168 197 185 198 206 202 179 195

Media Release SP GROUP TO GREEN ELECTRICITY SUBSTATIONS FOR A MORE SUSTAINABLE FUTURE • Rooftop solar panels to be installed at 37 substations by 2025, generating enough electricity to power 4,500 four-room Housing Development Board flats for a year • This is the latest in a series of green initiatives to maximise substation infrastructure for sustainable outcomes Singapore, 8 November 2022 – SP Group (SP) announced that it will be installing rooftop solar panels at 37 electricity substations by 2025, with a total installed capacity of 15.7 megawatt-peak (MWp). This is the latest green initiative by SP to optimise substations with low-carbon capabilities and achieve our national sustainability targets. When completed, the combined solar power capacity of 15.7 megawatt-peak (MWp) will deliver up to 21,000 megawatt-hour (MWh) of renewable electricity into Singapore’s electricity network annually – enough to power more than 4,500 four-room Housing Development Board (HDB) flats for a year. The substations were selected for their suitability to install solar panels and generate solar energy. The rooftop solar installation will be done across three phases. The first phase of six substations with a combined solar power capacity of 7.1 MWp will be completed by end- 2023 – with the very first substation at West Jurong Island to have its rooftop solar system operational by July 2023. This will be followed by the second batch of 12 substations with a combined capacity of 6 MWp by mid-2024 and the final batch of 19 substations with a combined capacity of 2.6 MWp to be completed by end-2025. Each substation will have an installed capacity not exceeding 1 MWac (Megawatt of AC Power). The initiative is part of the Singapore’s plans to incorporate more renewable energy in its energy mix and will contribute towards EMA’s target of installing at least 2 gigawatt-peak 1 (GWp) of solar deployment by 2030 1 . It will also support Singapore’s long-term ambitions to achieve net-zero emissions by 2050. Mr Ngiam Shih Chun, Chief Executive of the Energy Market Authority (EMA), said, “Solar is Singapore’s most viable renewable energy source. As part of our efforts to tackle climate change and decarbonise the power sector, we will need to maximise solar deployment on all available land and space in Singapore. With SP Group’s deployment of solar panels on its network of power substations, this brings about an intuitive use of the limited space available in addition to other innovative deployments such as on temporary vacant land and water bodies.” Mr Stanley Huang, Group CEO, SP Group, said, “In supporting the energy transition, we are keen to leverage our electricity substations and roof spaces to contribute clean energy for Singapore. We will continue to work closely with EMA to optimise our existing electricity infrastructure and assets to provide reliable and efficient electricity supply, and to support developments to meet Singapore’s sustainability targets.” SP has been working on various green initiatives to leverage electricity substations for sustainable outcomes. In August this year, EMA and SP jointly announced a pilot to test the viability of installing a thermal energy storage system at the George Street substation. The pilot also includes the installation of additional chillers to support future expansion of the Marina Bay district cooling network, bringing sustainable cooling to more buildings. This is a first move to locate an ice thermal storage facility outside a district cooling plant. - End - 1 The Future of Singapore’s Energy Story – EMA 2 About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore, China, Vietnam and Thailand. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG and LinkedIn at spgrp.sg/linkedin. 3

Consumption_Gas Average consumption of Gas (kWh) Premises Types Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 Mar-26 Apr-26 May-26 Jun-26 Jul-26 Aug-26 HDB 1-Room 35 34 34 33 35 36 34 37 33 35 33 34 HDB 2-Room 35 34 36 33 35 35 36 37 34 34 33 34 HDB 3-Room 50 49 49 47 48 49 50 52 48 48 46 49 HDB 4-Room 62 61 61 58 59 61 63 65 58 59 58 60 HDB 5-Room 69 69 68 65 65 68 72 73 65 66 64 67 HDB Executive 73 72 72 68 69 72 76 77 69 69 68 72 Apartment 89 92 89 83 85 92 97 92 81 84 79 83 Terrace 108 112 106 106 99 108 116 110 100 105 98 100 Semi-Detached 125 120 130 122 116 122 137 127 119 118 117 122 Bungalow 197 202 198 181 191 197 204 203 198 200 193 191

Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 HDB 1-Room 81.09 78.98 79.00 78.86 80.17 80.39 77.86 77.18 78.99 81.28 87.54 87.29 HDB 2-Room 96.52 91.92 92.92 92.62 94.12 94.79 90.73 89.63 91.78 94.78 103.49 102.84 HDB 3-Room 119.49 114.80 116.91 116.30 118.85 118.49 112.22 112.11 115.94 120.33 132.29 128.10 HDB 4-Room 139.94 134.96 137.64 137.70 140.19 140.04 133.47 131.31 137.04 142.66 156.01 153.34 HDB 5-Room 147.54 142.78 145.35 145.56 148.64 148.87 141.61 136.79 144.16 151.97 165.19 162.85 HDB Executive 164.05 158.23 162.29 161.77 166.18 164.43 154.00 153.21 160.98 168.72 184.59 180.19 Apartment 175.53 167.39 164.61 167.46 175.43 177.46 164.16 156.19 163.04 179.66 198.71 191.52 Terrace 267.44 262.12 265.22 265.40 276.88 276.46 260.00 252.25 270.34 290.38 311.38 286.03 Semi-Detached 340.32 333.05 332.47 336.34 351.53 349.78 325.65 324.20 335.52 370.67 392.95 372.29 Bungalow 666.12 646.66 633.47 662.99 688.41 699.45 627.26 650.18 619.13 718.02 776.44 731.30 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 HDB 1-Room 72.46 71.03 70.38 70.28 71.48 71.86 69.16 67.69 69.30 71.92 78.05 78.52 HDB 2-Room 87.55 83.48 84.15 83.90 85.46 85.94 81.99 80.46 82.23 85.21 93.42 93.59 HDB 3-Room 107.51 103.13 104.73 104.06 106.59 106.15 100.27 99.66 102.84 107.06 118.11 115.38 HDB 4-Room 125.27 120.86 122.70 122.47 125.06 124.99 118.78 116.20 120.97 126.03 138.53 137.64 HDB 5-Room 131.50 127.51 129.05 128.83 131.93 132.27 125.43 120.56 126.60 133.43 145.81 145.63 HDB Executive 147.11 141.81 144.94 144.02 148.42 146.81 137.03 135.88 142.35 149.14 163.91 161.79 Apartment 157.00 149.45 145.14 146.83 154.44 156.79 144.07 135.03 140.09 155.96 175.31 171.33 Terrace 244.04 239.52 241.71 240.94 251.32 251.12 235.05 227.31 243.21 259.98 282.50 262.69 Semi-Detached 313.22 305.01 304.96 308.47 323.21 319.99 297.18 295.56 305.12 337.24 359.90 342.81 Bungalow 621.34 599.37 589.03 615.12 636.98 650.72 578.80 597.47 570.77 662.48 717.39 678.65 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

Porsche, SP Group tie up to launch 3 new EV charging sites � WED, DEC 01, 2021 - 12:40 PM VIVIENNE TAY � vtay@sph.com.sg � @VivienneTayBT Porsche and SP Group will launch new charging sites at Gardens by the Bay, South Beach and Sembawang Country Club by January 2022. PHOTO: REUTERS PORSCHE Asia Pacific is partnering utility group SP Group to expand the sports car maker's charging network in Singapore for plug-in hybrid electric vehicles (EV) and battery EVs. As part of the tie-up, Porsche and SP Group will launch 3 new Porsche destination charging (PDC) network sites at Gardens by the Bay, South Beach and Sembawang Country Club by January 2022. The move adds 15 new charging points to the PDC network, Porsche and SP Group said in a joint press statement on Wednesday (Dec 1). Both parties have also partnered property developer City Developments Limited (CDL) to expand EV charging infrastructure at 4 CDL properties - City Square Mall, King's Centre, Palais Renaissance and Quayside Isle, adding another 15 charging points to the PDC network. Porsche aims to have 51 charging stations islandwide by mid-2022. At present, SP Group runs 10 PDC charging points at ONE15 Marina Sentosa Cove and Jewel Changi Airport. The PDC network is open to all EV drivers, but owners of Porsche plug-in EVs and battery EVs have additional benefits. SP Group operates over 450 charging points across more than 100 locations, including shopping malls, commercial buildings, business parks, industrial sites, residential and attractions islandwide.

THE STRAITS TIMES Xi says China to step up efforts to fight 'splittism' in Tibet Two injured after ventilation duct falls from cinema hall ceiling in Nex shopping mall Get $206 worth of free gifts when you buy the NEW Samsung SG Sponsored S'pore aims to work more closely with Guangdong in finance, talent exchange and aviation: Ong Ye Kung Besides financial services, Singapore Transport Minister Ong Ye Kung also called for more talent exchanges between Singapore and Guangdong. PHOTO: ENTERPRISE SINGAPORE � PUBLISHED AUG 31, 2020, 3:11 PM SGT � Prisca Ang ( mailto:prisang@sph.com.sg) SINGAPORE - Singapore aims to deepen collaboration with China's Guangdong province in several key areas, including in financial services, talent exchange and aviation. At the Singapore-Guangdong Collaboration Council (SGCC) on Monday (Aug 31), both sides pledged to work together to s trengthen economic relations. Singapore firms and their partners signed 15 agreements at the annual meeting, which was conducted by video conference this year. Co-chaired by Singapore Transport Minister Ong Ye Kung and Guangdong Governor Ma Xingrui, it was the first provincial business council meeting between Singapore an be convened amid the Covid-19 pandemic. Mr Ong told the meeting there was scope for Singapore and Guangdong to work together in green finance, fintech, disaster risk insurance and Reits (real estate investment structuring. Besides financial services, he also called for more talent exchanges between Singapore and Guangdong. Mr Ong, who was previously education minister , signed an agreement with China last year on the Youth Interns Exchange Scheme, which allows up to 500 Singaporean f students and recent graduates from universities and polytechnics each year to secure visas for internships with China-based companies. The agreement allowed for a reciprocal arrangement for Chinese students in Singapore. "We had hoped to see the first batch of internship exchanges earlier this year, but Covid-19 made this challenging. Nonetheless, with our Singapore-China fast lane in place to facilitate internship exchanges for students very soon, especially with Guangdong, once the implementation agreement on (the scheme) is signed," said Mr Ong. Courtesy call between Guangdong Governor Ma Xingrui (on screen) and Minister Ong Ye Kung (far right). PHOTO: ENTERPRISE SINGAPORE On aviation, Mr Ong noted that China was the first country with which Singapore launched a "fast lane" arrangement for short-term and essential travel. Singapore is the fi in South-east Asia with such an arrangement with China. On the sidelines of the meeting, Mr Ong told reporters that the quota of seats on flights under the fast lane arrangement - including 500 seats across two flights per week b Singapore and Guangdong's capital Guangzhou - was "very underused". "These are things that we will work on and officials will discuss in the coming months, and we hope we will have good progress," he said. Besides these areas, Mr Ong noted that two bilateral projects - the China-Singapore Guangzhou Knowledge City and the Singapore-China (Shenzhen) Smart City Initiative made steady progress in the past year. This year marks the 10th anniversary of the China-Singapore Guangzhou Knowledge City, and Singapore aims to partner the city in its long-term development in areas su solutions and biomedicine. For example, local medical technology start-up Star3D Material Development Company signed a memorandum of understanding with the Sino-Singapore Guangzhou Kn City Investment and Development Co to further develop and commercialise the use of dental 3D technology in China. The firm, which isbased in Singapore and has a factory in Shanghai, aims to set up a joint laboratory and research platform, and introduce projects in the digital dental field general manager Chen Baiqun. The Singapore-China (Shenzhen) Smart City Initiative focuses on three key areas - digital connectivity, innovation and entrepreneurship and tech talent exchange and dev and promotes greater ease of access to market opportunities in the Greater Bay Area and South-east Asia. Guangdong, China's most prosperous province, lies at the heart of the Greater Bay Area - a mega economic zone that includes nine cities in the province, Hong Kong and M In 2019, bilateral trade between Singapore and Guangdong grew 1.9 per cent year-on-year to reach US$19 billion (S$25.8 billion). In the first half of 2020, bilateral trade rea US$8.06 billion. There were more than 3,100 Singapore projects in the province as of December last year, with cumulative investments of US$13.1 billion. Beyond the key cities of Guangzhou and Shenzhen, Singapore businesses have also ventured to new Greater Bay Area cities such as Huizhou, tapping on opportunities in smart city solutions and financial services. The businesses include Keppel Data Centres, which is collaborating with China's Country Garden Holdings and Shenzhen Huateng Intelligent Technology to develop the data centre project in Huizhou's Tonghu Smart City. It is Keppel's first greenfield data centre development in China, said a Keppel Data Centres spokesman. National power grid operator SP Group has also entered into a joint venture agreement with the Sino-Singapore Guangzhou Knowledge City Investment and Developmen establish a company focused on district cooling, heating and integrated energy projects in Guangzhou. The project is SP Group's first foray into southern China. Mr Stanley Huang, group chief executive officer of SP Group, said: "Together, we aim to enable customers in China to enjoy a sustainable, low-carbon future." SPH Digital News / Copyright © 2020 Singapore Press Holdings Ltd. Co. Regn. No. 198402868E. All rights reserved