18 February 2014 Using data to help consumers reduce their electricity consumption 1. A new pilot by SP Services (SPS) and the Energy Market Authority (EMA) will enable participating consumers to compare their electricity consumption against the average consumption of their neighbours; and through such comparisons, reduce their electricity usage over time. 2. The pilot will involve users of SPS’ My Utilities Portal (at www.spservices.com.sg), currently numbering at 260,000. These are consumers with e-billing accounts; the number may increase when more consumers sign up for e-bill service with SPS. They could compare their electricity consumption in the last 6 months against the national average consumption and the average consumption of their neighbours living in similar housing types (see Annex A for more details). 3. ‘’With this new comparison feature, we hope to raise customers’ awareness of their consumption pattern and hence encourage better energy-saving habits. This builds on our continuous efforts to equip the public with information on efficient use of energy,’’ said Jeanne Cheng, Managing Director of SP Services. 4. Chee Hong Tat, Chief Executive, EMA said, "Improving energy efficiency and helping consumers to save electricity are important priorities for EMA. These efforts will reduce costs for consumers, enhance Singapore’s energy security and benefit the environment. After gathering feedback from this pilot, we will work with SP Services on redesigning the hardcopy utilities bill to reach out to all 1.2 million households. We also plan to include comparisons of gas and water consumption data in the next phase.” 5. In the coming months, SP Services will be enhancing the pilot with additional features, and making this service available through other channels such as mobile applications. – End – 1 Jointly Issued by: SP Services Limited and Energy Market Authority About Singapore Power and SP Services Singapore Power Group (SP) is a leading energy utility group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia. Over a million industrial, commercial and residential customers in Singapore benefit from SP’s world-class transmission, distribution and market support services. The networks in Singapore are amongst the most reliable and cost-effective worldwide. SP Services, a subsidiary of SP, provides every household and business in Singapore with a convenient and efficient one stop service for electricity, water and piped gas supplies. As the Market Support Services Licensee in the deregulated electricity market in Singapore, SP Services provides meter reading, data management and billing services. It also processes consumer registration and transfers for electricity retailers, thus playing a key role in facilitating competition and consumer choice in the retail market by enabling consumers to switch seamlessly between retailers, and to buy electricity at wholesale market prices. SP Services also provides metering, billing, payment collection, and customer service on behalf of other utility service providers, including Public Utilities Board for water charges, CityGas for gas charges, and refuse collection companies for refuse removal fees. About the Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Ministry of Trade and Industry. Its main goals are to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Through its work, the EMA seeks to forge a progressive energy landscape for sustained growth. Please visit our website www.ema.gov.sg for more information. 2 Annex A Enhanced electricity consumption information available online now 1. Month-on-month comparison against the average electricity consumption of neighbours and national average 2. Six-month comparison against the average electricity consumption of neighbours and national average * In order to ensure the privacy of personal data, and prevent individual household data from being easily identified, only households that have sufficient number of neighbours will have access to these statistics. 3

Media Release Electricity Tariff Revision For The Period 1 January to 31 March 2019 Singapore, 30 December 2018 – For the period from 1 January to 31 March 2019, electricity tariffs (before 7% GST) will decrease by an average of 1.2% or 0.28 cent per kWh compared to the previous quarter. This is mainly due to the lower cost of natural gas for electricity generation compared to the previous quarter. For households, the electricity tariff (before 7% GST) will decrease from 24.13 to 23.85 cents per kWh for 1 Jan to 31 March 2019. The average monthly electricity bill for families living in four-room HDB flats will decrease by $1.00 (before 7% GST) (see Appendix 3 for the average monthly electricity bill for different household types). SP Group reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs given in Appendix 1 have been approved by the EMA Issued by: SP Group 2 Kallang Sector Singapore 349277 www.spgroup.com.sg Appendix 1 ELECTRICITY TARIFFS FROM 1 JANUARY 2019 Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF The electricity tariff consists of the following four components: Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of power generation. Network costs (paid to SP PowerAssets): This fee is reviewed annually.   Market Support Services Fee (paid to SP Services): This fee is reviewed annually. Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system.   Q1 2019TARIFF(before 7% GST) Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF WEF 1 JANUARY 2019) (before 7% GST)

Search Recruitment Scamhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Recruitment-Scam Media Advisory Recruitment Scam Recruitment Scam Singapore, 24 August 2018 – SP Group has been alerted to cases of fraudulent recruiters claiming to be our Human Resource officers. Scammers would contact prospective applicants, conduct interviews over online channels, and thereafter offer them fake jobs at SP Group. To our knowledge, the scammers largely target recipients outside Singapore. Please be aware of unsolicited contact offering jobs, whether by phone, email or other channels. Verify the source of such communication before revealing personal information or providing consent of any kind. 2021-38.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2021/2021-38.pdf NUS to pilot SP Group's digital solutions to improve energy efficiency The digital energy solutions will be installed at two buildings in NUS' University Town in the first half of 2022. PHOTO: LIANHE ZAOBAO Cha Hae Won The Straits Times PUBLISHED JUN 16, 2021, 7:22 PM SGT SINGAPORE - The National University of Singapore (NUS) will pilot SP Group's digital energy solutions to improve energy efficiency standards. SP Group, a leading utilities provider in the Asia-Pacific, also offers sustainable energy solutions for businesses. Its spokesman said the company has been in talks with NUS to deploy smart energy solutions. The digital energy solutions will be installed at two buildings in NUS' University Town (UTown) - the Education Resource Centre and the Stephen Riady Centre - in the first half of 2022. According to SP Group, both buildings will allow the solutions to be tested effectively, with their various categories of spatial use, such as offices, teaching rooms and sports facilities. They also have commercial tenants. The solutions consist of an online portal and a mobile application tool. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. This would aid users to identify ways to reduce their utilities usage. The portal has two prominent features - advanced data analytics and an anomaly detection function. The data analytics feature provides recommendations on saving energy. This will assist building operators to plan more efficient building management. The artificial intelligence-enabled anomaly detection function prevents utilities wastage by alerting managers of anomalies in consumption patterns. Alongside facilities managers, building occupants will also be involved in SP Group's digital energy solutions. The occupants, such as staff, workers and students, as well as those who may visit the buildings for meetings, will be provided with an "At Work" function of the SP Utilities mobile app. The app aims to enhance the occupants' sustainability experience by providing them personalised energy data, such as how much energy and water are being used in specific locations of the building, helping them to be more aware of its consumption performance. Additionally, occupants will be encouraged to adopt green behaviour through the app's quizzes, challenges, rewards and tips on saving energy. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. PHOTOS: SP GROUP These digital energy solutions have been developed by SP Group under the Green Buildings Innovation Cluster with the Building and Construction Authority (BCA) awarding it a grant to implement digital solutions to push the limits of buildings' energy efficiency standards. SP Group chief executive Stanley Huang said: "With the support of BCA and operators, we will develop user-centric solutions to advance next-gen green, energy-efficient buildings, and create green communities that will accelerate a carbon neutral future for Singapore." 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Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/data-science-and-ai-deliver-efficient-energy-solutions-to-customers SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Data Science and AI Deliver Efficient Energy Solutions to Customers INNOVATION Dr Hu Yiqun, Director, SP Digital, solves energy challenges using innovative solutions. Imagine this: An Energy Brain, brimming with intelligence amassed from large volume of energy consumption data from residential households and businesses. Together with complementary data, the Energy Brain analysed the data to offer our customers with data-driven solutions. This scenario, described by Dr Hu Yiqun, Director, SP Digital, showcases a future where data science, coupled with Artificial Intelligence (AI) can improve energy services and business intelligence to customers. “Data is the new currency in our economy. Increasingly, data provides insights and information to solve real-world problems. AI is the way for machines to extract these insights and information automatically. Through the Energy Brain, we successfully helped a shipyard reduce their electricity bills by predicting its electricity load with historical data, and optimising the Energy Storage System (ESS) to deploy energy. This helps to reduce the cost of drawing energy from the grid during peak demand,” explained Dr Hu. “With machine learning, the Energy Brain can make use of data to automate the release of electricity from the batteries, charge it back up when storage runs low,” he added. Another of Dr Hu’s project involves using data science and AI to improve the operational efficiency of SP’s metering and billing processes. By applying machine learning on the retrieval of smart meter data, we can automatically analyse and predict whether a meter reading is reasonable based on customer’s profile and usage patterns. This helps to achieve productivity gains and eliminate unnecessary on-site meter investigations. Over the last 12 months, SP saved close to S$500,000 in productivity costs, and reduced S$15,000 in man-hours. These savings enabled staff to focus on more value-added tasks to better serve our customers. “Another critical function of data and AI is fault diagnosis of our grid. AI-based fault diagnosis enables greater accuracy and shorter response time in locating fault-occurring sections, components or properties. This allows us to safeguard the health of our grid network and enhances our reliability,” shared Dr Hu. The energy sector is evolving and facing digitisation at a very fast pace.  Dr Hu believes that the energy sector can play an important role to combat climate change by adjusting the way energy is being consumed. Prior to joining SP, Dr Hu’s experience spans across academia research and development, banking, payments and e-Commerce. He describes his role at SP as one that can transform a traditional business to a digital enterprise powered by data. People always matter Dr Hu maintains that despite the digital evolution being the way forward, human interpretation of insights is the conduit between data sets and achieving business outcomes. “People matter the most. My goal is to use insights to understand our customers’ needs better, pre-empt issues and fix them before they arise. This, in turn, provides greater value and better service to our customers.” — 28 April 2020 TAGS PEOPLE OF SPSP DIGITALENERGY BRAININNOVATION YOU MIGHT BE INTERESTED TO READ SP partners Pyxis to launch direct-current fast charging point for electric harbour crafts Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/data-science-and-ai-deliver-efficient-energy-solutions-to-customers SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Data Science and AI Deliver Efficient Energy Solutions to Customers INNOVATION Dr Hu Yiqun, Director, SP Digital, solves energy challenges using innovative solutions. Imagine this: An Energy Brain, brimming with intelligence amassed from large volume of energy consumption data from residential households and businesses. Together with complementary data, the Energy Brain analysed the data to offer our customers with data-driven solutions. This scenario, described by Dr Hu Yiqun, Director, SP Digital, showcases a future where data science, coupled with Artificial Intelligence (AI) can improve energy services and business intelligence to customers. “Data is the new currency in our economy. Increasingly, data provides insights and information to solve real-world problems. AI is the way for machines to extract these insights and information automatically. Through the Energy Brain, we successfully helped a shipyard reduce their electricity bills by predicting its electricity load with historical data, and optimising the Energy Storage System (ESS) to deploy energy. This helps to reduce the cost of drawing energy from the grid during peak demand,” explained Dr Hu. “With machine learning, the Energy Brain can make use of data to automate the release of electricity from the batteries, charge it back up when storage runs low,” he added. Another of Dr Hu’s project involves using data science and AI to improve the operational efficiency of SP’s metering and billing processes. By applying machine learning on the retrieval of smart meter data, we can automatically analyse and predict whether a meter reading is reasonable based on customer’s profile and usage patterns. This helps to achieve productivity gains and eliminate unnecessary on-site meter investigations. Over the last 12 months, SP saved close to S$500,000 in productivity costs, and reduced S$15,000 in man-hours. These savings enabled staff to focus on more value-added tasks to better serve our customers. “Another critical function of data and AI is fault diagnosis of our grid. AI-based fault diagnosis enables greater accuracy and shorter response time in locating fault-occurring sections, components or properties. This allows us to safeguard the health of our grid network and enhances our reliability,” shared Dr Hu. The energy sector is evolving and facing digitisation at a very fast pace.  Dr Hu believes that the energy sector can play an important role to combat climate change by adjusting the way energy is being consumed. Prior to joining SP, Dr Hu’s experience spans across academia research and development, banking, payments and e-Commerce. He describes his role at SP as one that can transform a traditional business to a digital enterprise powered by data. People always matter Dr Hu maintains that despite the digital evolution being the way forward, human interpretation of insights is the conduit between data sets and achieving business outcomes. “People matter the most. My goal is to use insights to understand our customers’ needs better, pre-empt issues and fix them before they arise. This, in turn, provides greater value and better service to our customers.” — 28 April 2020 TAGS PEOPLE OF SPSP DIGITALENERGY BRAININNOVATION YOU MIGHT BE INTERESTED TO READ SP partners Pyxis to launch direct-current fast charging point for electric harbour crafts Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/data-science-and-ai-deliver-efficient-energy-solutions-to-customers SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Data Science and AI Deliver Efficient Energy Solutions to Customers INNOVATION Dr Hu Yiqun, Director, SP Digital, solves energy challenges using innovative solutions. Imagine this: An Energy Brain, brimming with intelligence amassed from large volume of energy consumption data from residential households and businesses. Together with complementary data, the Energy Brain analysed the data to offer our customers with data-driven solutions. This scenario, described by Dr Hu Yiqun, Director, SP Digital, showcases a future where data science, coupled with Artificial Intelligence (AI) can improve energy services and business intelligence to customers. “Data is the new currency in our economy. Increasingly, data provides insights and information to solve real-world problems. AI is the way for machines to extract these insights and information automatically. Through the Energy Brain, we successfully helped a shipyard reduce their electricity bills by predicting its electricity load with historical data, and optimising the Energy Storage System (ESS) to deploy energy. This helps to reduce the cost of drawing energy from the grid during peak demand,” explained Dr Hu. “With machine learning, the Energy Brain can make use of data to automate the release of electricity from the batteries, charge it back up when storage runs low,” he added. Another of Dr Hu’s project involves using data science and AI to improve the operational efficiency of SP’s metering and billing processes. By applying machine learning on the retrieval of smart meter data, we can automatically analyse and predict whether a meter reading is reasonable based on customer’s profile and usage patterns. This helps to achieve productivity gains and eliminate unnecessary on-site meter investigations. Over the last 12 months, SP saved close to S$500,000 in productivity costs, and reduced S$15,000 in man-hours. These savings enabled staff to focus on more value-added tasks to better serve our customers. “Another critical function of data and AI is fault diagnosis of our grid. AI-based fault diagnosis enables greater accuracy and shorter response time in locating fault-occurring sections, components or properties. This allows us to safeguard the health of our grid network and enhances our reliability,” shared Dr Hu. The energy sector is evolving and facing digitisation at a very fast pace.  Dr Hu believes that the energy sector can play an important role to combat climate change by adjusting the way energy is being consumed. Prior to joining SP, Dr Hu’s experience spans across academia research and development, banking, payments and e-Commerce. He describes his role at SP as one that can transform a traditional business to a digital enterprise powered by data. People always matter Dr Hu maintains that despite the digital evolution being the way forward, human interpretation of insights is the conduit between data sets and achieving business outcomes. “People matter the most. My goal is to use insights to understand our customers’ needs better, pre-empt issues and fix them before they arise. This, in turn, provides greater value and better service to our customers.” — 28 April 2020 TAGS PEOPLE OF SPSP DIGITALENERGY BRAININNOVATION YOU MIGHT BE INTERESTED TO READ SP partners Pyxis to launch direct-current fast charging point for electric harbour crafts Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/data-science-and-ai-deliver-efficient-energy-solutions-to-customers SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Data Science and AI Deliver Efficient Energy Solutions to Customers INNOVATION Dr Hu Yiqun, Director, SP Digital, solves energy challenges using innovative solutions. Imagine this: An Energy Brain, brimming with intelligence amassed from large volume of energy consumption data from residential households and businesses. Together with complementary data, the Energy Brain analysed the data to offer our customers with data-driven solutions. This scenario, described by Dr Hu Yiqun, Director, SP Digital, showcases a future where data science, coupled with Artificial Intelligence (AI) can improve energy services and business intelligence to customers. “Data is the new currency in our economy. Increasingly, data provides insights and information to solve real-world problems. AI is the way for machines to extract these insights and information automatically. Through the Energy Brain, we successfully helped a shipyard reduce their electricity bills by predicting its electricity load with historical data, and optimising the Energy Storage System (ESS) to deploy energy. This helps to reduce the cost of drawing energy from the grid during peak demand,” explained Dr Hu. “With machine learning, the Energy Brain can make use of data to automate the release of electricity from the batteries, charge it back up when storage runs low,” he added. Another of Dr Hu’s project involves using data science and AI to improve the operational efficiency of SP’s metering and billing processes. By applying machine learning on the retrieval of smart meter data, we can automatically analyse and predict whether a meter reading is reasonable based on customer’s profile and usage patterns. This helps to achieve productivity gains and eliminate unnecessary on-site meter investigations. Over the last 12 months, SP saved close to S$500,000 in productivity costs, and reduced S$15,000 in man-hours. These savings enabled staff to focus on more value-added tasks to better serve our customers. “Another critical function of data and AI is fault diagnosis of our grid. AI-based fault diagnosis enables greater accuracy and shorter response time in locating fault-occurring sections, components or properties. This allows us to safeguard the health of our grid network and enhances our reliability,” shared Dr Hu. The energy sector is evolving and facing digitisation at a very fast pace.  Dr Hu believes that the energy sector can play an important role to combat climate change by adjusting the way energy is being consumed. Prior to joining SP, Dr Hu’s experience spans across academia research and development, banking, payments and e-Commerce. He describes his role at SP as one that can transform a traditional business to a digital enterprise powered by data. People always matter Dr Hu maintains that despite the digital evolution being the way forward, human interpretation of insights is the conduit between data sets and achieving business outcomes. “People matter the most. My goal is to use insights to understand our customers’ needs better, pre-empt issues and fix them before they arise. This, in turn, provides greater value and better service to our customers.” — 28 April 2020 TAGS PEOPLE OF SPSP DIGITALENERGY BRAININNOVATION YOU MIGHT BE INTERESTED TO READ SP partners Pyxis to launch direct-current fast charging point for electric harbour crafts Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/data-science-and-ai-deliver-efficient-energy-solutions-to-customers SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Data Science and AI Deliver Efficient Energy Solutions to Customers INNOVATION Dr Hu Yiqun, Director, SP Digital, solves energy challenges using innovative solutions. Imagine this: An Energy Brain, brimming with intelligence amassed from large volume of energy consumption data from residential households and businesses. Together with complementary data, the Energy Brain analysed the data to offer our customers with data-driven solutions. This scenario, described by Dr Hu Yiqun, Director, SP Digital, showcases a future where data science, coupled with Artificial Intelligence (AI) can improve energy services and business intelligence to customers. “Data is the new currency in our economy. Increasingly, data provides insights and information to solve real-world problems. AI is the way for machines to extract these insights and information automatically. Through the Energy Brain, we successfully helped a shipyard reduce their electricity bills by predicting its electricity load with historical data, and optimising the Energy Storage System (ESS) to deploy energy. This helps to reduce the cost of drawing energy from the grid during peak demand,” explained Dr Hu. “With machine learning, the Energy Brain can make use of data to automate the release of electricity from the batteries, charge it back up when storage runs low,” he added. Another of Dr Hu’s project involves using data science and AI to improve the operational efficiency of SP’s metering and billing processes. By applying machine learning on the retrieval of smart meter data, we can automatically analyse and predict whether a meter reading is reasonable based on customer’s profile and usage patterns. This helps to achieve productivity gains and eliminate unnecessary on-site meter investigations. Over the last 12 months, SP saved close to S$500,000 in productivity costs, and reduced S$15,000 in man-hours. These savings enabled staff to focus on more value-added tasks to better serve our customers. “Another critical function of data and AI is fault diagnosis of our grid. AI-based fault diagnosis enables greater accuracy and shorter response time in locating fault-occurring sections, components or properties. This allows us to safeguard the health of our grid network and enhances our reliability,” shared Dr Hu. The energy sector is evolving and facing digitisation at a very fast pace.  Dr Hu believes that the energy sector can play an important role to combat climate change by adjusting the way energy is being consumed. Prior to joining SP, Dr Hu’s experience spans across academia research and development, banking, payments and e-Commerce. He describes his role at SP as one that can transform a traditional business to a digital enterprise powered by data. People always matter Dr Hu maintains that despite the digital evolution being the way forward, human interpretation of insights is the conduit between data sets and achieving business outcomes. “People matter the most. My goal is to use insights to understand our customers’ needs better, pre-empt issues and fix them before they arise. This, in turn, provides greater value and better service to our customers.” — 28 April 2020 TAGS PEOPLE OF SPSP DIGITALENERGY BRAININNOVATION YOU MIGHT BE INTERESTED TO READ SP partners Pyxis to launch direct-current fast charging point for electric harbour crafts Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/data-science-and-ai-deliver-efficient-energy-solutions-to-customers SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Data Science and AI Deliver Efficient Energy Solutions to Customers INNOVATION Dr Hu Yiqun, Director, SP Digital, solves energy challenges using innovative solutions. Imagine this: An Energy Brain, brimming with intelligence amassed from large volume of energy consumption data from residential households and businesses. Together with complementary data, the Energy Brain analysed the data to offer our customers with data-driven solutions. This scenario, described by Dr Hu Yiqun, Director, SP Digital, showcases a future where data science, coupled with Artificial Intelligence (AI) can improve energy services and business intelligence to customers. “Data is the new currency in our economy. Increasingly, data provides insights and information to solve real-world problems. AI is the way for machines to extract these insights and information automatically. Through the Energy Brain, we successfully helped a shipyard reduce their electricity bills by predicting its electricity load with historical data, and optimising the Energy Storage System (ESS) to deploy energy. This helps to reduce the cost of drawing energy from the grid during peak demand,” explained Dr Hu. “With machine learning, the Energy Brain can make use of data to automate the release of electricity from the batteries, charge it back up when storage runs low,” he added. Another of Dr Hu’s project involves using data science and AI to improve the operational efficiency of SP’s metering and billing processes. By applying machine learning on the retrieval of smart meter data, we can automatically analyse and predict whether a meter reading is reasonable based on customer’s profile and usage patterns. This helps to achieve productivity gains and eliminate unnecessary on-site meter investigations. Over the last 12 months, SP saved close to S$500,000 in productivity costs, and reduced S$15,000 in man-hours. These savings enabled staff to focus on more value-added tasks to better serve our customers. “Another critical function of data and AI is fault diagnosis of our grid. AI-based fault diagnosis enables greater accuracy and shorter response time in locating fault-occurring sections, components or properties. This allows us to safeguard the health of our grid network and enhances our reliability,” shared Dr Hu. The energy sector is evolving and facing digitisation at a very fast pace.  Dr Hu believes that the energy sector can play an important role to combat climate change by adjusting the way energy is being consumed. Prior to joining SP, Dr Hu’s experience spans across academia research and development, banking, payments and e-Commerce. He describes his role at SP as one that can transform a traditional business to a digital enterprise powered by data. People always matter Dr Hu maintains that despite the digital evolution being the way forward, human interpretation of insights is the conduit between data sets and achieving business outcomes. “People matter the most. My goal is to use insights to understand our customers’ needs better, pre-empt issues and fix them before they arise. This, in turn, provides greater value and better service to our customers.” — 28 April 2020 TAGS PEOPLE OF SPSP DIGITALENERGY BRAININNOVATION YOU MIGHT BE INTERESTED TO READ SP partners Pyxis to launch direct-current fast charging point for electric harbour crafts Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/data-science-and-ai-deliver-efficient-energy-solutions-to-customers SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Data Science and AI Deliver Efficient Energy Solutions to Customers INNOVATION Dr Hu Yiqun, Director, SP Digital, solves energy challenges using innovative solutions. Imagine this: An Energy Brain, brimming with intelligence amassed from large volume of energy consumption data from residential households and businesses. Together with complementary data, the Energy Brain analysed the data to offer our customers with data-driven solutions. This scenario, described by Dr Hu Yiqun, Director, SP Digital, showcases a future where data science, coupled with Artificial Intelligence (AI) can improve energy services and business intelligence to customers. “Data is the new currency in our economy. Increasingly, data provides insights and information to solve real-world problems. AI is the way for machines to extract these insights and information automatically. Through the Energy Brain, we successfully helped a shipyard reduce their electricity bills by predicting its electricity load with historical data, and optimising the Energy Storage System (ESS) to deploy energy. This helps to reduce the cost of drawing energy from the grid during peak demand,” explained Dr Hu. “With machine learning, the Energy Brain can make use of data to automate the release of electricity from the batteries, charge it back up when storage runs low,” he added. Another of Dr Hu’s project involves using data science and AI to improve the operational efficiency of SP’s metering and billing processes. By applying machine learning on the retrieval of smart meter data, we can automatically analyse and predict whether a meter reading is reasonable based on customer’s profile and usage patterns. This helps to achieve productivity gains and eliminate unnecessary on-site meter investigations. Over the last 12 months, SP saved close to S$500,000 in productivity costs, and reduced S$15,000 in man-hours. These savings enabled staff to focus on more value-added tasks to better serve our customers. “Another critical function of data and AI is fault diagnosis of our grid. AI-based fault diagnosis enables greater accuracy and shorter response time in locating fault-occurring sections, components or properties. This allows us to safeguard the health of our grid network and enhances our reliability,” shared Dr Hu. The energy sector is evolving and facing digitisation at a very fast pace.  Dr Hu believes that the energy sector can play an important role to combat climate change by adjusting the way energy is being consumed. Prior to joining SP, Dr Hu’s experience spans across academia research and development, banking, payments and e-Commerce. He describes his role at SP as one that can transform a traditional business to a digital enterprise powered by data. People always matter Dr Hu maintains that despite the digital evolution being the way forward, human interpretation of insights is the conduit between data sets and achieving business outcomes. “People matter the most. My goal is to use insights to understand our customers’ needs better, pre-empt issues and fix them before they arise. This, in turn, provides greater value and better service to our customers.” — 28 April 2020 TAGS PEOPLE OF SPSP DIGITALENERGY BRAININNOVATION YOU MIGHT BE INTERESTED TO READ SP partners Pyxis to launch direct-current fast charging point for electric harbour crafts Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/data-science-and-ai-deliver-efficient-energy-solutions-to-customers SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Data Science and AI Deliver Efficient Energy Solutions to Customers INNOVATION Dr Hu Yiqun, Director, SP Digital, solves energy challenges using innovative solutions. Imagine this: An Energy Brain, brimming with intelligence amassed from large volume of energy consumption data from residential households and businesses. Together with complementary data, the Energy Brain analysed the data to offer our customers with data-driven solutions. This scenario, described by Dr Hu Yiqun, Director, SP Digital, showcases a future where data science, coupled with Artificial Intelligence (AI) can improve energy services and business intelligence to customers. “Data is the new currency in our economy. Increasingly, data provides insights and information to solve real-world problems. AI is the way for machines to extract these insights and information automatically. Through the Energy Brain, we successfully helped a shipyard reduce their electricity bills by predicting its electricity load with historical data, and optimising the Energy Storage System (ESS) to deploy energy. This helps to reduce the cost of drawing energy from the grid during peak demand,” explained Dr Hu. “With machine learning, the Energy Brain can make use of data to automate the release of electricity from the batteries, charge it back up when storage runs low,” he added. Another of Dr Hu’s project involves using data science and AI to improve the operational efficiency of SP’s metering and billing processes. By applying machine learning on the retrieval of smart meter data, we can automatically analyse and predict whether a meter reading is reasonable based on customer’s profile and usage patterns. This helps to achieve productivity gains and eliminate unnecessary on-site meter investigations. Over the last 12 months, SP saved close to S$500,000 in productivity costs, and reduced S$15,000 in man-hours. These savings enabled staff to focus on more value-added tasks to better serve our customers. “Another critical function of data and AI is fault diagnosis of our grid. AI-based fault diagnosis enables greater accuracy and shorter response time in locating fault-occurring sections, components or properties. This allows us to safeguard the health of our grid network and enhances our reliability,” shared Dr Hu. The energy sector is evolving and facing digitisation at a very fast pace.  Dr Hu believes that the energy sector can play an important role to combat climate change by adjusting the way energy is being consumed. Prior to joining SP, Dr Hu’s experience spans across academia research and development, banking, payments and e-Commerce. He describes his role at SP as one that can transform a traditional business to a digital enterprise powered by data. People always matter Dr Hu maintains that despite the digital evolution being the way forward, human interpretation of insights is the conduit between data sets and achieving business outcomes. “People matter the most. My goal is to use insights to understand our customers’ needs better, pre-empt issues and fix them before they arise. This, in turn, provides greater value and better service to our customers.” — 28 April 2020 TAGS PEOPLE OF SPSP DIGITALENERGY BRAININNOVATION YOU MIGHT BE INTERESTED TO READ SP partners Pyxis to launch direct-current fast charging point for electric harbour crafts Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=innovation Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/sp-unveils-blockchain-powered-renewable-energy-certificates-marketplace SP Energy HubAnnual ReportReliabilitySustainabilityInnovation SP Unveils Blockchain-Powered Renewable Energy Certificates Marketplace INNOVATION SP Group presented one of the world’s first blockchain powered marketplace platform that will promote the transaction of renewable energy certificates Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/world-s-first-blockchain-powered-rec-marketplace SP Energy HubAnnual ReportReliabilitySustainabilityInnovation World’s First Blockchain-Powered Rec Marketplace INNOVATION SP Group launched the world’s first blockchain-powered renewable energy certificate (REC) marketplace . SP’s blockchain marketplace enables the trading of REC – for renewable Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/world-s-first-index-for-smart-grid SP Energy HubAnnual ReportReliabilitySustainabilityInnovation World’s First Index for Smart Grid INNOVATION SP Group launched the world's first smart grid index to help utilities measure and advance in key dimensions of grid development. Using publicly available data, SP applied the framework on 45 Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/next-generation-solutions-for-your-future-needs SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Next-Generation Solutions for Your Future Needs INNOVATION Today, cutting-edge energy solutions are closer to you than ever before, and within the reach of everyone in the community. In the heartlands, SP’s digital energy-saving solution Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/ideabox-turns-concepts-to-application SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Ideabox Turns Concepts to Application INNOVATION Imagine a hybrid solar cone that uses solar concentrating lenses to maximise energy absorption and promises to produce more than five times the energy of a conventional solar cell Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/sp-group-to-roll-out-singapore-s-first-large-scale-smart-water-metering-system SP Energy HubAnnual ReportReliabilitySustainabilityInnovation SP Group to roll out Singapore’s first large-scale smart water metering system INNOVATION SP Group will roll out Singapore’s first large-scale smart water metering project following the award by National Water Agency PUB to supply Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/driving-innovation-from-within SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Driving Innovation From Within INNOVATION We are powering transformation with talent in our organisation. SP’s Digital Technology team is swiftly building and deploying digital solutions such as the SP Utilities app and the energy-saving Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/helping-corporates-achieve-their-green-targets SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Helping Corporates Achieve Their Green Targets INNOVATION Ms May Liew, Head of Sustainability & Open Innovation, SP Group (seated, left) and Mr Jared Braslawsky, Secretary General of the I-REC Standard Foundation (seated, right), signed Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/data-science-and-ai-deliver-efficient-energy-solutions-to-customers SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Data Science and AI Deliver Efficient Energy Solutions to Customers INNOVATION Dr Hu Yiqun, Director, SP Digital, solves energy challenges using innovative solutions. Imagine this: An Energy Brain, brimming with intelligence amassed from Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/pushing-the-frontiers-of-innovation SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Pushing The Frontiers Of Innovation INNOVATION Brandon Chia, Managing Director of Investments, at SP’s Concept Lab. A former SP cable-jointing workshop at Woodleigh has been upcycled to be the birthplace of cutting-edge discoveries Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/using-get--to-help-mercatus-digitally-manage-their-tenant-utilities SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Using GET™ to help Mercatus digitally manage their tenant utilities INNOVATION Dashboard view of GET™ TenantCare, which provides Mercatus with insights on utility usage data. SP Group (SP) is partnering Mercatus Co-operative Limited Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/developing-the-digital-core-of-sustainable-energy-solutions SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Developing the digital core of sustainable energy solutions INNOVATION Ibrahim Ghouth Wu, Infrastructure and Platforms Lead at SP Digital. Ibrahim first started as a Senior Systems Engineer in IT Operations, ensuring that servers Category: Innovation 1 2 3 4 5 ..... 19 [20191029] The Business Times - Powering Singapore for the futurehttps://www.spgroup.com.sg/dam/jcr:b54cd553-54c8-4a3c-bd40-974dbb2db5e2 As Singapore continues to strike a balance between providing reliable supply and cost to consumers, it is modernising its grid and exploring opportunities that can be pursued in renewables, data analytics, control and consumer empowerment. This is key to addressing climate change. BT FILE PHOTO Powering Singapore for the future Advances in digital technologies will usher in the use of smart meters within a Smart Grid, communications networks and data management systems. BY SUBODH MHAISALKAR AND AMIT PATHARE CLIMATE change – a key topic during the Singapore International Energy Week – is the existential threat today. The drumbeats are getting louder, and the world is beginning to listen. On the other hand, with improving living standards, growth in global energy demand is seen as inevitable. These seemingly contradictory priorities of growth and reducing environmental impact are prompting governments and corporations to consider the challenges and opportunities presented by green growth where economic expansion is decoupled from energy usage. A large proportion of the global strategy for reduction in emissions intensity will rely on electrification and deployment of renewable energy. The world’s primary energy supply continues to rely on fossil fuels like coal, gas and oil. Renewables contribute only around a quarter of the energy mix, even though their share is growing. Driven by falling costs of solar cells and wind energy (88 per cent and 54 per cent reduction respectively from 2010 to 2019), investments in renewables capacity continue to outstrip those in new capacity of fossil fuel-based power generation. Battery costs have similarly fallen 86 per cent from 2010 to 2019, making electric vehicles progressively cheaper and easier to provide back-up for solar cells for when the sun doesn’t shine. Energy demand delivered by electricity (for example, transportation, cooking, cooling) will double from 19 per cent in 2017 to 40 per cent in 2050. This shift to renewables and electrification will require a fresh look at the power sector. The current “power grid”, designed in the late 19th century, is uni-directional where energy flows from central power plants to the customers. In Singapore, power-generation companies produce electricity which is transported to customers via the power grid owned and operated by SP Group. Integrating renewables and catering for large variable loads (such as charging of electric cars and buses) have created the need for the advent of the “Smart Grid”. THE SMART GRID Recent years have seen numerous advances in digital technologies. These advances include smart meters, communications networks and data management systems that enable two-way communication between utilities and customers. Better monitoring and control have enhanced both energy efficiency and reliability. The Smart Grid is thus an electricity network that enables integration of renewables and uses smart technologies to better serve consumers. SP Group’s Smart Grid Index 2019 compares 75 utilities from 35 countries. US and European utilities were ranked higher than many Asian utilities. This could be attributed to the US/European utilities’ continued focus on green energy adoption. Singapore was ranked 33rd (score of 66 per cent), while utilities from the Asean countries were ranked between the 50s and 60s with scores in the range of 45-50 per cent. Asia-Pacific utilities have also made significant improvements in Distributed Energy Resources, security and customer empowerment and satisfaction. US/European utilities fare better in areas including monitoring and control, data analytics, renewables integration, green energy, security as well as consumer empowerment. By one indicator – the System Average Interruption Duration Index which measures the average duration of interruption in power supply, indicated in minutes per customer – Singapore is the undisputed world leader. The Republic’s grid performance, measured in terms of both the frequency and duration of grid outages, is far better than that of even the other cities in the top 10 – including Tokyo, Frankfurt, London, Taipei and Hong Kong. Singapore’s high performance may be explained by our urban, high-density networks, continuous investments in advanced technological solutions, and the use of underground cables instead of overhead lines that are vulnerable to natural disasters. Singapore’s approach towards Smart Grids prioritises sustainable growth, energy security and affordability. The grid charges in Singapore for the average consumer are among the lowest in the world. Some consumers may be willing to pay more for fewer outages, but it is neither feasible to charge different prices according to the quality of electricity supply nor socially possible to impose high charges on everyone. As Singapore continues to strike a balance between providing reliable supply and cost to consumers, it is modernising its grid and exploring opportunities that can be pursued in renewables, data analytics, control and consumer empowerment. THE SMART GRID OF TOMORROW Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. Levelling up, the Smart Grid of tomorrow is envisioned to be a technology leap that will usher in the Internet of Energy, with the capability to manage millions of connected devices at all levels of the grid. Replacing today’s analog power-line transformers with power electronics will allow bi-directional energy flows, enable intelligent and remote network management, and usher in the era of a fully digital power grid. The grid will also require an added buffer of storage and demand sinks and an array of power devices that will allow it to absorb massive swings in supply and demand and cater for intermittency of renewables. These hardware improvements will be optimised by a range of software solutions driven by stochastic algorithms that integrate supply and demand movements. We can think of it in terms of a new Artificial Intelligence “brain” for the grid that can: ■ absorb and structure the vast amounts of data being continually generated by a multitude of devices; ■ deploy platforms and protocols for these devices to “communicate” with each other; and ■ adapt, learn and evolve in order to keep improving grid efficiency without compromising on security. Transactive platforms could potentially use blockchain technology with embedded encryption for power transactions enabled by ultra-fast 5G telecommunications networks. As Singapore’s challenges are markedly different from America’s and Europe’s, we require a different approach. Feed-in-tariffs, microgrids, natural disasters and transmission over hundreds of kilometres are not top challenges to the Singapore power grid. Instead, Singapore has to deploy and integrate renewables into its power system. Although the architectures of future grids are still emerging, Singapore’s priorities include clean energy generation, energy efficiency and grid resilience. Initiatives to support these include power generation from natural gas and potentially hydrogen in the future, deployment of solar cells coupled with energy storage, building and industrial energy efficiency, and electrification of transport. The time for incremental efforts is gone. A groundbreaking shift in clean energy deployment, underpinned by the right supporting infrastructure for scaleup of these solutions, is the way. In keeping with the Smart Nation vision, the Smart Grid offers an unparalleled opportunity to leverage the full potential of electrification that enhances security, reliability and affordability. This is key to addressing climate change and delivering sustainable development for Singapore. ❚ The writers are from the Energy Research Institute (ERI), Nanyang Technological University (NTU) of Singapore. Subodh Mhaisalkar is associate vice-president and professor at the School of Materials Science and Engineering at NTU, and also executive director of the ERI. Amit Pathare is a senior scientist and programme director at ERI. Searchhttps://www.spgroup.com.sg/search?tag=concept-lab Search Searchhttps://www.spgroup.com.sg/search?tag=concept-lab Search Searchhttps://www.spgroup.com.sg/search?tag=concept-lab Search Searchhttps://www.spgroup.com.sg/search?tag=concept-lab Search Searchhttps://www.spgroup.com.sg/search?tag=concept-lab Search Searchhttps://www.spgroup.com.sg/search?tag=concept-lab Search Searchhttps://www.spgroup.com.sg/search?tag=concept-lab Search Searchhttps://www.spgroup.com.sg/search?tag=concept-lab Search Searchhttps://www.spgroup.com.sg/search?tag=concept-lab Search Searchhttps://www.spgroup.com.sg/search?tag=concept-lab Search Searchhttps://www.spgroup.com.sg/search?tag=concept-lab Search Searchhttps://www.spgroup.com.sg/search?tag=concept-lab Search Searchhttps://www.spgroup.com.sg/search?tag=concept-lab Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/pushing-the-frontiers-of-innovation SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Pushing The Frontiers Of Innovation INNOVATION Brandon Chia, Managing Director of Investments, at SP’s Concept Lab. A former SP cable-jointing workshop at Woodleigh has been upcycled to be the birthplace of cutting-edge discoveries. The 23,000 sq ft site space is repurposed to be SP’s “Concept Lab”, and acts as a collaboration space for its open innovation team of 40 and co-development partners. At the Concept Lab, breakthrough ideas to solve energy challenges faced by SP and corporate customers are refined, tested and co-developed with experts from industry and academia. “We designed and built the part-lab, part-office space from scratch. We have a lab to test new concepts and technologies, and also an office space to see them at work,” explains Brandon Chia, who led the setting up of the lab in 2018. One of the major breakthroughs was a Hydrogen Energy System that powers the first zero-emission building in Southeast Asia. The system uses solar energy to extract hydrogen from water, safely stores the hydrogen and generates electricity when needed. A three-month pilot in 2019 by the team at Concept Lab and the Singapore Institute of Technology (SIT) tackled the perennial problem of staff at one section of an office feeling warm while those in another are wrapped up in sweaters. By using a combination of sensors and artificial intelligence, temperature uniformity was achieved at the SIT’s Dover campus. This microclimate control technology reduced energy usage by more than 30 per cent. Following its success, plans to potentially scale up this technology at the SIT’s campus in Punggol Digital District are underway. “Innovation isn’t simply about new technology, it is also about relooking the business model and figuring out how new ideas can be made commercially viable and sustainable,” he explained.  The SP scholar’s diverse experience since he first joined SP in 2002 helps him consider innovation from different angles. Brandon has held various positions in SP, ranging from operations, regulatory management and risk management to business development, mergers and acquisitions and technology development, in Singapore and Australia. This puts him in good stead for his newly minted role as Managing Director of Investments for SP’s international businesses. Brandon with team members and partners from SIT & 75F [1] at the Concept Lab. “Innovation isn’t simply about new technology, it’s also about relooking the business model and figuring out how new ideas can improve quality of life for customers, be sustainable and commercially viable,” he concluded. — 27 February 2020 [1] A building intelligence solutions provider. TAGS PEOPLE OF SPRELIABILITYCONCEPT LAB YOU MIGHT BE INTERESTED TO READ SP partners Pyxis to launch direct-current fast charging point for electric harbour crafts Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Searchhttps://www.spgroup.com.sg/search?tag=concept-lab systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search [20180403] Media Release - IdeaBoxhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7233cf0f-6e75-4b9e-b28c-794190578768/%5B20180403%5D+Media+Release+-+ideaBox.pdf?MOD=AJPERES&CVID= -concentrating lenses to maximise energy absorption onto a solar cell. This prototype, called SCONE, is among the first to be produced by ideaBox, an idea translation lab set up by Singapore Polytechnic and SP Group. ideaBox is a platform to turn promising ideas by tertiary students and SP Group employees Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/ideabox-turns-concepts-to-application SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Ideabox Turns Concepts to Application INNOVATION Imagine a hybrid solar cone that uses solar concentrating lenses to maximise energy absorption and promises to produce more than five times the energy of a conventional solar cell Category: Innovation [20180404] The Straits Times - New platform helps students bring energy-efficient ideas to lifehttps://www.spgroup.com.sg/dam/jcr:a9a576ab-512c-4d2d-a50c-ca95c3ad3016 and showcased yesterday at the launch of ideaBox, a platform which offers students the space and resources to crystallise their ideas into energy- and costsaving technologies. An initiative by SP and Singapore Power Group (SP Group), ideaBox selects ideas with potential from tertiary-level competitions Singapore Polytechnic and SP Group set up idea translation lab to develop ideas into real-world, energy-saving applicationshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Singapore-Polytechnic-and-SP-Group-Set-Up-Idea-Translation-Lab -concentrating lenses to maximise energy absorption onto a solar cell. This prototype, called SCONE, is among the first to be produced by ideaBox, an idea translation lab set up by Singapore Polytechnic and SP Group. ideaBox is a platform to turn promising ideas by tertiary students and SP Group employees Searchhttps://www.spgroup.com.sg/search?tag=innovation Singapore’s first large-scale smart water metering project following the award by National Water Agency PUB to supply Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/ideabox-turns-concepts-to-application SP Energy HubAnnual Searchhttps://www.spgroup.com.sg/search?tag=singapore-polytechnic the first to be produced by ideaBox, an idea translation lab set up by Singapore Polytechnic and SP Group. ideaBox is a platform to turn promising ideas by tertiary students and SP Group employees into sustainable energy applications in everyday life. Singapore Polytechnic students will develop Searchhttps://www.spgroup.com.sg/search?tag=energy-brain INNOVATION SP Group will roll out Singapore’s first large-scale smart water metering project following the award by National Water Agency PUB to supply Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/ideabox-turns-concepts-to-application SP Energy Searchhttps://www.spgroup.com.sg/search?tag=renewable-energy-certificates -hub/innovation/ideabox-turns-concepts-to-application SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Ideabox Turns Concepts to Application INNOVATION Imagine a hybrid solar cone that uses solar concentrating lenses to maximise energy absorption and promises to produce more than five Annual Report Year 2018/2019https://www.spgroup.com.sg/dam/spgroup/pdf/annual-reports/Annual-Report-Year-20182019.pdf Polytechnic to develop an idea translation lab – ideaBox. Through ideaBox, Singapore Polytechnic students will draw on concepts generated from ideation competitions to turn innovative ideas into real-world solutions. Building on strong labour-management relations, we signed three collective agreements SP Annual Report 2018 Archive https://www.spgroup.com.sg/dam/spgroup/pdf/annual-reports/SP-Annual-Report-2018-Archive.pdf of Understanding with two start-ups in the areas of digital solutions and renewables. To nurture future engineering talent, we have partnered Singapore Polytechnic to launch ideaBox, an idea translation lab that will turn promising ideas into real-world green applications. Students will be exposed to industry 1 Searchhttps://www.spgroup.com.sg/search?tag=concept-lab Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/pushing-the-frontiers-of-innovation SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Pushing The Frontiers Of Innovation INNOVATION Brandon Chia, Managing Director of Investments, at SP’s Concept Lab. A former SP cable-jointing workshop at Woodleigh has been upcycled to be the birthplace of cutting-edge discoveries. The 23,000 sq ft site space is repurposed to be SP’s “Concept Lab”, and acts as a collaboration space for its open innovation team of 40 and co-development partners. At the Concept Lab, breakthrough ideas to solve energy challenges faced by SP and corporate customers are refined, tested and co-developed with experts from industry and academia. “We designed and built the part-lab, part-office space from scratch. We have a lab to test new concepts and technologies, and also an office space to see them at work,” explains Brandon Chia, who led the setting up of the lab in 2018. One of the major breakthroughs was a Hydrogen Energy System that powers the first zero-emission building in Southeast Asia. The system uses solar energy to extract hydrogen from water, safely stores the hydrogen and generates electricity when needed. A three-month pilot in 2019 by the team at Concept Lab and the Singapore Institute of Technology (SIT) tackled the perennial problem of staff at one section of an office feeling warm while those in another are wrapped up in sweaters. By using a combination of sensors and artificial intelligence, temperature uniformity was achieved at the SIT’s Dover campus. This microclimate control technology reduced energy usage by more than 30 per cent. Following its success, plans to potentially scale up this technology at the SIT’s campus in Punggol Digital District are underway. “Innovation isn’t simply about new technology, it is also about relooking the business model and figuring out how new ideas can be made commercially viable and sustainable,” he explained.  The SP scholar’s diverse experience since he first joined SP in 2002 helps him consider innovation from different angles. Brandon has held various positions in SP, ranging from operations, regulatory management and risk management to business development, mergers and acquisitions and technology development, in Singapore and Australia. This puts him in good stead for his newly minted role as Managing Director of Investments for SP’s international businesses. Brandon with team members and partners from SIT & 75F [1] at the Concept Lab. “Innovation isn’t simply about new technology, it’s also about relooking the business model and figuring out how new ideas can improve quality of life for customers, be sustainable and commercially viable,” he concluded. — 27 February 2020 [1] A building intelligence solutions provider. TAGS PEOPLE OF SPRELIABILITYCONCEPT LAB YOU MIGHT BE INTERESTED TO READ SP partners Pyxis to launch direct-current fast charging point for electric harbour crafts Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Searchhttps://www.spgroup.com.sg/search?tag=concept-lab systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search [20180403] Media Release - IdeaBoxhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7233cf0f-6e75-4b9e-b28c-794190578768/%5B20180403%5D+Media+Release+-+ideaBox.pdf?MOD=AJPERES&CVID= -concentrating lenses to maximise energy absorption onto a solar cell. This prototype, called SCONE, is among the first to be produced by ideaBox, an idea translation lab set up by Singapore Polytechnic and SP Group. ideaBox is a platform to turn promising ideas by tertiary students and SP Group employees Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/ideabox-turns-concepts-to-application SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Ideabox Turns Concepts to Application INNOVATION Imagine a hybrid solar cone that uses solar concentrating lenses to maximise energy absorption and promises to produce more than five times the energy of a conventional solar cell Category: Innovation [20180404] The Straits Times - New platform helps students bring energy-efficient ideas to lifehttps://www.spgroup.com.sg/dam/jcr:a9a576ab-512c-4d2d-a50c-ca95c3ad3016 and showcased yesterday at the launch of ideaBox, a platform which offers students the space and resources to crystallise their ideas into energy- and costsaving technologies. An initiative by SP and Singapore Power Group (SP Group), ideaBox selects ideas with potential from tertiary-level competitions Singapore Polytechnic and SP Group set up idea translation lab to develop ideas into real-world, energy-saving applicationshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Singapore-Polytechnic-and-SP-Group-Set-Up-Idea-Translation-Lab -concentrating lenses to maximise energy absorption onto a solar cell. This prototype, called SCONE, is among the first to be produced by ideaBox, an idea translation lab set up by Singapore Polytechnic and SP Group. ideaBox is a platform to turn promising ideas by tertiary students and SP Group employees Searchhttps://www.spgroup.com.sg/search?tag=innovation Singapore’s first large-scale smart water metering project following the award by National Water Agency PUB to supply Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/ideabox-turns-concepts-to-application SP Energy HubAnnual Searchhttps://www.spgroup.com.sg/search?tag=singapore-polytechnic the first to be produced by ideaBox, an idea translation lab set up by Singapore Polytechnic and SP Group. ideaBox is a platform to turn promising ideas by tertiary students and SP Group employees into sustainable energy applications in everyday life. Singapore Polytechnic students will develop Searchhttps://www.spgroup.com.sg/search?tag=energy-brain INNOVATION SP Group will roll out Singapore’s first large-scale smart water metering project following the award by National Water Agency PUB to supply Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/ideabox-turns-concepts-to-application SP Energy Searchhttps://www.spgroup.com.sg/search?tag=renewable-energy-certificates -hub/innovation/ideabox-turns-concepts-to-application SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Ideabox Turns Concepts to Application INNOVATION Imagine a hybrid solar cone that uses solar concentrating lenses to maximise energy absorption and promises to produce more than five Annual Report Year 2018/2019https://www.spgroup.com.sg/dam/spgroup/pdf/annual-reports/Annual-Report-Year-20182019.pdf Polytechnic to develop an idea translation lab – ideaBox. Through ideaBox, Singapore Polytechnic students will draw on concepts generated from ideation competitions to turn innovative ideas into real-world solutions. Building on strong labour-management relations, we signed three collective agreements SP Annual Report 2018 Archive https://www.spgroup.com.sg/dam/spgroup/pdf/annual-reports/SP-Annual-Report-2018-Archive.pdf of Understanding with two start-ups in the areas of digital solutions and renewables. To nurture future engineering talent, we have partnered Singapore Polytechnic to launch ideaBox, an idea translation lab that will turn promising ideas into real-world green applications. Students will be exposed to industry 1 Searchhttps://www.spgroup.com.sg/search?tag=concept-lab Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/pushing-the-frontiers-of-innovation SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Pushing The Frontiers Of Innovation INNOVATION Brandon Chia, Managing Director of Investments, at SP’s Concept Lab. A former SP cable-jointing workshop at Woodleigh has been upcycled to be the birthplace of cutting-edge discoveries. The 23,000 sq ft site space is repurposed to be SP’s “Concept Lab”, and acts as a collaboration space for its open innovation team of 40 and co-development partners. At the Concept Lab, breakthrough ideas to solve energy challenges faced by SP and corporate customers are refined, tested and co-developed with experts from industry and academia. “We designed and built the part-lab, part-office space from scratch. We have a lab to test new concepts and technologies, and also an office space to see them at work,” explains Brandon Chia, who led the setting up of the lab in 2018. One of the major breakthroughs was a Hydrogen Energy System that powers the first zero-emission building in Southeast Asia. The system uses solar energy to extract hydrogen from water, safely stores the hydrogen and generates electricity when needed. A three-month pilot in 2019 by the team at Concept Lab and the Singapore Institute of Technology (SIT) tackled the perennial problem of staff at one section of an office feeling warm while those in another are wrapped up in sweaters. By using a combination of sensors and artificial intelligence, temperature uniformity was achieved at the SIT’s Dover campus. This microclimate control technology reduced energy usage by more than 30 per cent. Following its success, plans to potentially scale up this technology at the SIT’s campus in Punggol Digital District are underway. “Innovation isn’t simply about new technology, it is also about relooking the business model and figuring out how new ideas can be made commercially viable and sustainable,” he explained.  The SP scholar’s diverse experience since he first joined SP in 2002 helps him consider innovation from different angles. Brandon has held various positions in SP, ranging from operations, regulatory management and risk management to business development, mergers and acquisitions and technology development, in Singapore and Australia. This puts him in good stead for his newly minted role as Managing Director of Investments for SP’s international businesses. Brandon with team members and partners from SIT & 75F [1] at the Concept Lab. “Innovation isn’t simply about new technology, it’s also about relooking the business model and figuring out how new ideas can improve quality of life for customers, be sustainable and commercially viable,” he concluded. — 27 February 2020 [1] A building intelligence solutions provider. TAGS PEOPLE OF SPRELIABILITYCONCEPT LAB YOU MIGHT BE INTERESTED TO READ SP partners Pyxis to launch direct-current fast charging point for electric harbour crafts Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Searchhttps://www.spgroup.com.sg/search?tag=concept-lab systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/ideabox-turns-concepts-to-application SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Ideabox Turns Concepts to Application INNOVATION Imagine a hybrid solar cone that uses solar concentrating lenses to maximise energy absorption and promises to produce more than five times the energy of a conventional solar cell Category: Innovation [20180404] The Straits Times - New platform helps students bring energy-efficient ideas to lifehttps://www.spgroup.com.sg/dam/jcr:a9a576ab-512c-4d2d-a50c-ca95c3ad3016 and showcased yesterday at the launch of ideaBox, a platform which offers students the space and resources to crystallise their ideas into energy- and costsaving technologies. An initiative by SP and Singapore Power Group (SP Group), ideaBox selects ideas with potential from tertiary-level competitions [20180403] Media Release - IdeaBoxhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7233cf0f-6e75-4b9e-b28c-794190578768/%5B20180403%5D+Media+Release+-+ideaBox.pdf?MOD=AJPERES&CVID= -concentrating lenses to maximise energy absorption onto a solar cell. This prototype, called SCONE, is among the first to be produced by ideaBox, an idea translation lab set up by Singapore Polytechnic and SP Group. ideaBox is a platform to turn promising ideas by tertiary students and SP Group employees Singapore Polytechnic and SP Group set up idea translation lab to develop ideas into real-world, energy-saving applicationshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Singapore-Polytechnic-and-SP-Group-Set-Up-Idea-Translation-Lab -concentrating lenses to maximise energy absorption onto a solar cell. This prototype, called SCONE, is among the first to be produced by ideaBox, an idea translation lab set up by Singapore Polytechnic and SP Group. ideaBox is a platform to turn promising ideas by tertiary students and SP Group employees Searchhttps://www.spgroup.com.sg/search?tag=innovation , Secretary General of the I-REC Standard Foundation (seated, right), signed Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/ideabox-turns-concepts-to-application SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Ideabox Turns Concepts Searchhttps://www.spgroup.com.sg/search?tag=singapore-polytechnic a hybrid solar cone that produce more than five times the energy than a conventional solar cell. The cone uses solar-concentrating lenses to maximise energy absorption onto a solar cell. This prototype, called SCONE, is among the first to be produced by ideaBox, an idea translation lab set up Searchhttps://www.spgroup.com.sg/search?tag=energy-brain Agency PUB to supply Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/ideabox-turns-concepts-to-application SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Ideabox Turns Concepts to Application INNOVATION Imagine a hybrid solar cone Searchhttps://www.spgroup.com.sg/search?tag=renewable-energy-certificates Foundation (seated, right), signed Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/ideabox-turns-concepts-to-application SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Ideabox Turns Concepts to Application INNOVATION Imagine Annual Report Year 2018/2019https://www.spgroup.com.sg/dam/spgroup/pdf/annual-reports/Annual-Report-Year-20182019.pdf Polytechnic to develop an idea translation lab – ideaBox. Through ideaBox, Singapore Polytechnic students will draw on concepts generated from ideation competitions to turn innovative ideas into real-world solutions. Building on strong labour-management relations, we signed three collective agreements SP Annual Report 2018 Archive https://www.spgroup.com.sg/dam/spgroup/pdf/annual-reports/SP-Annual-Report-2018-Archive.pdf of Understanding with two start-ups in the areas of digital solutions and renewables. To nurture future engineering talent, we have partnered Singapore Polytechnic to launch ideaBox, an idea translation lab that will turn promising ideas into real-world green applications. Students will be exposed to industry 1 Searchhttps://www.spgroup.com.sg/search?tag=concept-lab Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/pushing-the-frontiers-of-innovation SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Pushing The Frontiers Of Innovation INNOVATION Brandon Chia, Managing Director of Investments, at SP’s Concept Lab. A former SP cable-jointing workshop at Woodleigh has been upcycled to be the birthplace of cutting-edge discoveries. The 23,000 sq ft site space is repurposed to be SP’s “Concept Lab”, and acts as a collaboration space for its open innovation team of 40 and co-development partners. At the Concept Lab, breakthrough ideas to solve energy challenges faced by SP and corporate customers are refined, tested and co-developed with experts from industry and academia. “We designed and built the part-lab, part-office space from scratch. We have a lab to test new concepts and technologies, and also an office space to see them at work,” explains Brandon Chia, who led the setting up of the lab in 2018. One of the major breakthroughs was a Hydrogen Energy System that powers the first zero-emission building in Southeast Asia. The system uses solar energy to extract hydrogen from water, safely stores the hydrogen and generates electricity when needed. A three-month pilot in 2019 by the team at Concept Lab and the Singapore Institute of Technology (SIT) tackled the perennial problem of staff at one section of an office feeling warm while those in another are wrapped up in sweaters. By using a combination of s

Application Number : Date Received : Application for Net Export Rebate 1. Customer Information Full Name: _____________________________________________________________________ UEN No. (if applicable): ___________________________________________________________ Last 4 characters of NRIC/FIN/Passport No. (if applicable): Premises: ______________________________________________________________________ Mailing Address (if different from premises address): ____________________________________ Existing Utility Account number (load): ________________________________________________ Generation Unit Capacity (MWac): ___________________________________________________ 2. Contestability Status: Non-contestable Contestable *For non-contestable customers with rebate under Simplified Credit Scheme (SCS), please fill in the details till point 6. **For contestable customers, a separate generation account will be created for the net export rebate. 3. Has the generation / embedded generation facility been commissioned? Yes No *All new embedded IGS and non-IGS below 10MW can only be registered under Enhanced Central Intermediary Scheme (ECIS). All new standalone facilities will continue to register with EMC. 4. Is the current application for upgrading of your generation / embedded generation facility? Yes No 5. Please select one of the following types of generation facility: Embedded PV Standalone PV EG (Embedded Generator) Others 6. Please indicate if you wish to receive rebate for your net export of electricity from: SP Services Limited under Enhanced Central Intermediary Scheme (ECIS) (for embedded IGS and non-IGS generation unit less 10MWac) 1 I/We agree and undertake as follows: a) I/We have at least one (1) generation facility (with a generation capacity of less than 10MWac) at my/our premises. b) I/We will inform SP Services Limited in writing immediately if there are any changes to the total generation capacity. Application for Net Export Rebate Version Dec 2022 1 | c) SP Services Limited will pass on the rebates and charges in the next billing cycle only after SP Services Limited receives payment of the same from EMC. d) [Only applicable if Customer is not GST-registered] I/We am/are not GST-registered. I/We have carried out an up-todate “GST Registered Business Search” on the IRAS website, and attached a screenshot of the search results showing that I/We are not GST registered. e) [Only applicable if Customer is GST-registered] I/We am/are GST-registered. My/Our GST registration number and date are as follows. I/We attach a copy of the GST registration letter from IRAS. GST registration number_______________________ GST registration date______________________ f) If I/We am/are (or subsequently become) GST-registered, I/We agree that I/we will not issue any tax invoice for electricity sold to SP Services Limited but hereby authorize SP Services Limited to issue tax invoices on my/our behalf. I/We further agree that where SP Services Limited issues any tax invoice(s) on my behalf in respect of any taxable supplies that I/we provide, SP Services Limited shall be entitled to charge GST at the prevailing rate as at the date on which such taxable supplies are provided. g) I/We will notify SP Services Limited in writing immediately if there is any change to my/our GST status, including without limitation if my/our GST registration is cancelled; I/we am/are not currently GST-registered but subsequently become GST-registered; I/We am/are issued with a new GST registration number, etc. h) I/We accept the Embedded Generation requirements (applicable to non-PV embedded generation only): - The load facility, and the land on which the generation and load facilities are located, are majority (i.e. at least 50%) owned by me/us; and - The generation facility is located on land which is contiguous to the load facility except where there is insufficient contiguous land available for me/us to accommodate both the generation and load facilities. 1 PSO approval letter is required for PV whose generation capacity is equal or above 1MWac, and is applicable for all Embedded Generation application prior to the turn on of the facility and generation account opening. Energy Market Company *^ (for embedded IGS and non-IGS generation unit more than 10MW and Standalone Generation Facilities) Energy Market Company * as Non-Exporting Intermittent Generation Facility (NEIGF) (for embedded IGS generation unit more than 1MW and less than 10MW) *Registration with Energy Market Company (EMC) as a Market Participant is required. Under the Market Rules, you are not permitted to convey any physical service through or out of the transmission system unless you/your facility have been registered by the EMC. ^Registration with Energy Market Company (EMC) is required to receive payment for generation. No rebate (for embedded IGS and non-IGS generation unit less than 1MW only) 7. For PV/EG rebate scheme, please indicate the applicable metering option: Private SP PowerGrid Solar Generation Profile Continue to point 8 Continue to point 8 Skip point 8 & 9 and sign on page 4 a) Please note that the meters must be of the AMI (Advanced Metering Infrastructure) type. b) The metering charges described in Table 2 will apply if you wish to engage SP PowerGrid to install the generation meter(s), and generation check meter(s) if applicable. Please refer to Figure F2.4.10a of the Metering Code for the metering requirement for Generation Facility. c) Refer to Table 3 for the latest list of AMI meter vendors if private meter is preferred. d) Please indicate details for private generation meter(s) under point 8 if you are installing the generation meters. e) Please complete Part A if you are engaging SP PowerGrid to install and maintain the generation meter(s), and check meter(s) if applicable. Please inform SP PowerGrid – Electrical Meters Section at least 2 weeks in advance prior to the tentative date of installation of the Generation meter. Application for Net Export Rebate Version Dec 2022 2 | 8. Generation System Details Reference Metering Point (eg. Feeder 1 Main, Feeder 1 Check, etc) *Generation Capacity (MWac) Location of Gen Meter (eg. ESS1 Switchboard 1, etc) *If the installed capacity of the intermittent generation facility is at least 1MWac and above per site, please submit the Power System Operator (PSO) Data Form for Intermittent Generation Facility Registration to PSO at ema_pso_ssp@ema.gov.sg Please use separate sheet for more than 1 metering point. 9. Please indicate details of private generation meter based on the naming convention described in Table 1. a) Private Generation Meter Meter Serial HT-CT Serial Serial of Device HT-VT Serial LT-CT Serial VT info (for HT meters only) CT info (for both LT and HT meters) Meter Accuracy Meter Attribute Value Summation Registers Unit of Measurement Load Profile Unit of Measurement • Import – Withdrawal from Grid • Export – Injecting to Grid VT Ratio VT Manufacturer Name CT Ratio CT Manufacturer Name Meter Accuracy Class Multiplier factor for the meter (Value = “1” if the multiplier is already configured in the meter internally) Register number kWh Import Register 1 Register number kWh Export Register 2 Register number Q1 kVarh Import Register 5 Register number Q3 kVarh Export Register 7 Channel number kWh Import Channel 1 Channel number Q1 kVarh Import Channel 2 Channel number kWh Export Channel 3 Channel number Q3 kVarh Export Channel 4 Application for Net Export Rebate Version Dec 2022 3 | b) Private Check Meter (If applicable) Meter Serial HT-CT Serial Serial of Device HT-VT Serial LT-CT Serial VT info (for HT meters only) CT info (for both LT and HT meters) Meter Accuracy Meter Attribute Value Summation Registers Unit of Measurement Load Profile Unit of Measurement • Import – Withdrawal from Grid • Export – Injecting to Grid VT Ratio VT Manufacturer Name CT Ratio CT Manufacturer Name Meter Accuracy Class Multiplier factor for the meter (Value = “1” if the multiplier is already configured in the meter internally) Register number kWh Import Register 1 Register number kWh Export Register 2 Register number Q1 kVarh Import Register 5 Register number Q3 kVarh Export Register 7 Channel number kWh Import Channel 1 Channel number Q1 kVarh Import Channel 2 Channel number kWh Export Channel 3 Channel number Q3 kVarh Export Channel 4 *Please note that metering charges will apply if you wish to engage SP PowerGrid to install generation and check meters (if applicable). Signature of applicant: ___________________________________________ Applicant’s Full Name: ___________________________________________ Signatory’s Full name/designation: ___________________________________________ Date: ___________________________________________ Application for Net Export Rebate Version Dec 2022 4 | Part A Name of contact person for site works: __________________________ Contact number : __________________________ Number of metering point(s)* : __________________________ *Please indicate the metering point details in the table below. Metering Point No. PV generation capacity Breaker Size Meter Location I confirm that the above information is correct and agree to advise SP Services should there be subsequent changes before the commissioning of the intermittent generation facility. I confirm to engage SP PowerGrid Ltd to install the generation meters, and check meter(s) if applicable as stated above and pay the relevant charges based on the services provided. I agree to inform SP PowerGrid – Electrical Meters Section at least 2 weeks prior to the tentative date of generation meters installation for testing and preparation (1) of the generation meters. * (1) Testing of the generation meters and preparation of test reports require 2 weeks lead time. Name of Authorized LEW : _________________ License Number : ____________________ Signature of Authorized LEW : _________________ Date : ____________________ Part B (To be filled up by SP Services Limited) Name of Company Name of Company Representative Designation Contact Number MSSL Account Number EBS Installation Number : ________________________________ : ________________________________ : ________________________________ : ________________________________ : ________________________________ : ________________________________ Application for Net Export Rebate Version Dec 2022 5 | Table 1: Naming Convention for Private Generation Meter Serial of Device VT info (for HT meters only) CT info (for both LT and HT meters) Mandatory Info for Input into EBS No. of characters Meter Serial 10 Prefix 2 alphabets HT-CT Serial 10 HT (fixed) HT-VT Serial 10 VT (fixed) LT-CT Serial 10 LT (fixed) VT Ratio VT Manufacturer Name CT Ratio CT Manufacturer Name 22kV / 110 (example) Rudolph (example) 300 / 5 (example) Rudolph (example) where X = 100 / 150 / 200 / 300 / 400 / 500 / 800 / 1000 / 1500 etc Serial Number 8 digits (maximum) 8 digits (maximum) 8 digits (maximum) 8 digits (maximum) Example ZZ12345678 HT12345678 VT12345678 LT12345678 Meter Accuracy Class 0.5 Meter Attribute Value 1 Application for Net Export Rebate Version Dec 2022 6 | Table 2: Metering Charges for Generation Meters (Charges inclusive of 7% GST before 1 st Jan 2023) Main and Check Meters Main Meter only Metering Point at 66kV and above Metering Point at 6.6kV/22kV Metering Point at Low Tension Metering Point at Low Tension Upfront charge (i) One time charge regardless the number of metering points Site inspection and meetings $1,926.00 * $1,926.00 * $428.00 * $428.00 * (ii) Charges per metering point Meter testing and site installation $4,012.50 * $4,012.50 * $1,819.00 * $1,070.00 * Recurring charge Monthly charge per metering point $214.00 * $85.60 * $42.80 * $21.40 * * Charges inclusive of 7% GST before 1 st Jan 2023. Main and Check Meters Main Meter only Per Generation Unit / Metering Point Metering Point at 66kV and above Metering Point at 6.6kV/22kV Metering Point at Low Tension Metering Point at Low Tension a) Attending to request for site enquiry during office hours. (minimum 3 hours per request) $42.80 * per hour Miscellaneous Charges b) Attending to communication / meter failure during office hour. Charges will be waived if it is due to equipment failure. $85.60 * per trip c) Attending to adhoc request by customer for meter accuracy test with SAC-SINGLAS test report. $1,926.00 * per meter $706.20 * per meter * Charges inclusive of 7% GST before 1 st Jan 2023. Application for Net Export Rebate Version Dec 2022 7 | Table 2: Metering Charges for Generation Meters (Charges inclusive of 8% GST with effect from 1 st Jan 2023) Main and Check Meters Main Meter only Metering Point at 66kV and above Metering Point at 6.6kV/22kV Metering Point at Low Tension Metering Point at Low Tension Upfront charge (i) One time charge regardless the number of metering points Site inspection and meetings $1,944.00 ^ $1,944.00 ^ $432.00 ^ $432.00 ^ (ii) Charges per metering point Meter testing and site installation $4,050.00 ^ $4,050.00 ^ $1,836.00 ^ $1,080.00 ^ Recurring charge Monthly charge per metering point $216.00 ^ $86.40 ^ $43.20 ^ $21.60 ^ ^ Charges inclusive of 8% GST with effect from 1 st Jan 2023. Main and Check Meters Main Meter only Per Generation Unit / Metering Point Metering Point at 66kV and above Metering Point at 6.6kV/22kV Metering Point at Low Tension Metering Point at Low Tension a) Attending to request for site enquiry during office hours. (minimum 3 hours per request) $43.20 ^ per hour Miscellaneous Charges b) Attending to communication / meter failure during office hour. Charges will be waived if it is due to equipment failure. $86.40 ^ per trip c) Attending to adhoc request by customer for meter accuracy test with SAC-SINGLAS test report. $1,944.00 ^ per meter $712.80 ^ per meter ^ Charges inclusive of 8% GST with effect from 1 st Jan 2023. Application for Net Export Rebate Version Dec 2022 8 | Table 3: List of AMI Meter Vendors Device Type 1P2W AMI Meter, Class 1 Type 3P4W Direct Connected AMI Meter, Class 1 Type 3P4W Low Tension CT Operated AMI Meter, Class 0.5s Type 3P3W HT CT Operated AMI Meter, Class 0.5s Type Vendor Meters MK7B, MK7BT MK10E MK10E MK10E EDMI Ltd Meters A100 A300 A300 - Itron Metering Systems Singapore Pte Ltd Meters i-Credit 510 Sprint 210 - - Secure Meters Ltd Communications Pods with RF NIC 1 Phase RF NIC (Gen 4/Gen 5) 3 Phase RF NIC (Gen 4/Gen 5) Itron Metering Systems Singapore Pte Ltd Note: All AMI meters to be supplied with the communication pods which are assembled and paired with the required Itron NICs by the respective meter vendors. Buyers to check with SP for firmware compatibility after quotation by vendors to ensure meters can be remotely read by SP. Vendor Contact EDMI Ltd Jonathan Tan (jonathantan@edmi-meters.com) Secure Meters Ltd Amit K Gupta (Gupta.Amit@securemeters.com) Itron Metering Systems Singapore Pte Ltd Nikunj Desai (Nikuni.Desai@itron.com) Agus Suhertan (suhertan.agus@itron.com) Application for Net Export Rebate Version Dec 2022 9 |

Solar PV – User Guide for Generators Table of Contents 1. Introduction ................................................................................................................................... 2 2. Electricity Generation Licence ..................................................................................................... 4 3. Electrical Installation ...................................................................................................................... 4 4. Connection Requirements ........................................................................................................... 6 5. Market Settlement ......................................................................................................................... 9 6. Intermittency Pricing Mechanism .............................................................................................. 10 7. Monitoring Requirements .......................................................................................................... 11 8. Decommissioning Requirements .............................................................................................. 11 9. PV Directory ................................................................................................................................. 13 September 2018 1 Solar PV – User Guide for Generators 1. Introduction This section provides information applicable to solar PV generators who install solar PV systems to inject all electricity generated into the grid (e.g. solar farm). A brief summary of the relevant processes can be found in the flow chart below. Please refer to the following sections for more information. For more information on the policy and regulatory framework for solar, please refer to EMA’s website. September 2018 2 Solar PV – User Guide for Generators Figure 1: Overview Process for Solar PV Generators Start Solar PV owner to engage Licensed Electrical Worker (LEW) to be responsible for the electrical works associated with the solar PV system Appointed LEW to submit the required documents to SP Services (SPS) (refer to Connection Requirements section for more details) Generation Capacity > 1 MWac? Yes No PowerGrid (SPPG) to evaluate and discuss with LEW on the technical requirements and specifications of the solar PV system pertaining to PQ requirements Comply with technical requirements? Consumers to sign Connection Agreement No • No Electricity Generation Licence required • Register for the applicable options available for market participation and settlement (refer to Market Settlement section for more details) • Yes SPS to inform LEW to proceed with Turn- On application • All required documents need to be submitted and approved before Turn-On. • Apply for the applicable Generation Licence (refer to Electricity Generation Licence section for more details) • Register with the Energy Market Company (EMC) to receive payment for excess electricity sold back to the grid (refer to Market Settlement section for more details) September 2018 3 Turn-On Solar PV – User Guide for Generators 2. Electricity Generation Licence The electricity licensing requirements for solar PV systems will be based on the aggregate of the Alternating Current (AC) inverter capacities (“installed generation capacity”) at the point of connection 1 to the grid. Any person who engages in the generation of electricity with a solar PV system with installed generation capacity of 1 MWac or more but less than 10 MWac is required to apply to EMA for a Wholesaler (Generation) Licence. For installed generation capacity of 10 MWac or more, he has to apply for a Generation Licence. All relevant licenses should be obtained before any turn-on of solar PV installations. A summary of the licensing requirements is shown in the table below. Table 1: Licensing Requirements for Solar PV System Installed Capacity of Solar PV System Below 1 MWac Connected to the Power Grid? Yes No 1 MWac or more but less Yes than 10 MWac No Yes 10 MWac or more No * An Electrical Installation Licence may still be required. Type of Licence* Exempted Wholesaler (Generation) Licence Exempted Generation Licence Application for the wholesaler or generation licence can be made on EMA’s website: http://www.ema.gov.sg/Licensees_Electricity_Licences.aspx 3. Electrical Installation An electrical installation refers to any electrical wiring, fitting or apparatus used for the conveyance and control of electricity in any premises. A solar PV system installed within such premises forms part of the consumer’s electrical installation and should comply with the requirements stipulated in the Electricity Act (Cap. 89A), the Electricity (Electrical Installations) Regulations and the Singapore Standard CP5 Code of Practice for Electrical Installations. 1 The point of connection refers to the point at which the solar PV system is connected directly or indirectly to SP PowerAsset’s substation. September 2018 4 Solar PV – User Guide for Generators All electrical work for an electrical installation, including a solar PV system, must be undertaken or carried out by a Licensed Electrical Workers (LEWs). Such electrical work includes new wiring, rewiring and extensions which have to be tested before the supply is turned on. When consumer needs any electrical work to be done at his premises, he is advised to check that the person whom he intends to engage to undertake or perform the electrical work has a valid electrical worker licence issued by the Authority. It is an offence for a person: i. To carry out or caused to be carried out any electrical work unless he holds a valid electrical worker licence; or ii. To engage knowingly any person who is not a licensed electrical worker to carry out any electrical work. For more details, you may wish to refer to ELISE website for the list of LEW. Electrical Installation Licence LEW will need to apply for an Electrical Installation Licence for the installation if the usage or operation of an electrical installation exceeds 45 kVA of approved load for non-domestic purposes. Electrical installations are licensed to ensure that owners/users of certain electrical installations engage a LEW to take charge of and maintain their electrical installations for reason of safety. A grid-connected solar PV system is also categorised as an electrical installation. A new solar PV system will be covered under the existing electrical installation licence upon connection to the installation by the LEW taking charge of the electrical installation. If there is no existing electrical installation licence, the LEW shall apply for electrical installation licence for his solar PV system. Safety requirements Currently under the electrical installation licensing scheme, the consumer’s appointed LEW is required to carry out safety inspection and certification of the electrical installation, including the solar PV system, according to the conditions specified under the electrical installation licence. Solar PV systems require regular inspection and maintenance to ensure that the system remains efficient and safe for operation. In most cases, equipment manufacturers will provide maintenance guidelines for their specific components. It is important to ensure that the maintenance requirement is carried out according to the recommendation and certified by the LEW. September 2018 5 Solar PV – User Guide for Generators 4. Connection Requirements If you intend to connect and operate your solar PV system in parallel to the power grid, your appointed LEW will have to complete the online Application Form and submit the following documents to SPS via Singapore Power (SP) eBusiness Portal: • Document Checklist and Declaration of Compliance to SP Powergrid’s (SPPG) Technical Requirements • Application for Net Export Rebate Form • Letter of Consent • PQ Compliance Report • Inverter(s) Specifications • Solar panel(s) Specifications • Inverter(s) Type Test Reports (Harmonics, Flicker, DC Injection) • Single Line Diagram (from PV system to Point of Common Coupling (PCC) • PSO Data Form (only applicable for solar PV systems 1 MWac and above) • Certificate of Compliance (only applicable for licensed installation who are eligible to appoint their LEW to commission the solar PV system) • Commissioning Declaration (only applicable for licensed installation who are eligible to appoint their LEW to commission the solar PV system) Thereafter, your appointed LEW will have to consult SPPG on the connection scheme and technical requirements. You will need to sign a Connection Agreement with the Transmission Licensee for the generation connection to your PV generation facility. September 2018 6 Solar PV – User Guide for Generators The simplified connection and turn-on application process for solar PV generators are illustrated in Figure 2 and 3. Figure 2: Application Process for Solar PV Generator Connection Start Appointed LEW to submit relevant documents to SPS Consumers to sign Connection Agreement SPPG to evaluate technical specifications of the solar PV system pertaining to PQ requirements Compliance with technical requirements? Yes No LEW to re-submit technical requirements after clarification SPPG sends technical assessment completion letter to LEW LEW to proceed with Turn-On Application (refer to Fig 3 for Turn-On application process) End September 2018 7 Solar PV – User Guide for Generators Figure 3: Turn-On Application Process for Solar PV Generator Connection Start LEW to submit Turn-On application to SPS LEW to ensure that the relevant meters are installed Does the premise have an Electrical Installation Licence? Yes No LEW to commission the solar PV system LEW to submit Certificate of Compliance (COC) and Commissioning Declaration of solar PV system within 7 days of solar PV system commissioning to SPPG SPS to witness the commissioning of solar PV system on the scheduled Turn-On date End End September 2018 8 Solar PV – User Guide for Generators 5. Market Settlement Similar to other commercial generators, a standalone solar PV generator is required to register with the Energy Market Company (EMC) as Market Participant (MP); and to register their Solar Generation Facility, in order to receive payment for export of electricity into the grid. They will be paid nodal price for the selling of solar electricity back to the grid, and are subjected to the applicable market charges. The required registration documents can be found below. Market Participant Registration • MP Registration form • Signed PSO-MP Agreement and Generation Facility Operating (GFO) Agreement with PSO (if applicable) Generation Facility Registration • The Generation Facility Registration form (which includes PSO Standing Data Form for IGS) • Approved Connection Agreement from SP PowerAssets • Signed MSSL-MP Agreement All the documents should be approved before the solar PV system is turned on. A summary of the market payments and charges for such installations can be found in the table below. Table 2: Market Payment and Charges for Standalone Solar PV Generators Applicable Payments / Charges Energy Generation Energy Consumption Spinning Reserves Regulation Reserves (i.e. AFP) EMC Fees Power System Operator (PSO) Fees Market Support Services (MSS) Charge Description Energy Payment / Charges Nodal Price (to be paid based on net export) Uniform Singapore Electricity Prices (USEP) + Hourly Energy Uplift Charge (HEUC) (to be charged based on net import) Reserves Charges Only applicable for solar PV systems more than 10 MWac (subject to change based on the New Pricing Mechanism Framework) Half-hourly AFP (to be charged based on gross generation and gross consumption) Non-Reserves Market Charges Yearly revised EMC Fees (to be charged based on net import or net export) Daily revised PSO Fees (to be charged based on net import or net export) Yearly revised MSS Charge (to be charged based on net import only) September 2018 9 Solar PV – User Guide for Generators Applicable Payments / Charges Monthly Energy Uplift Charge (MEUC) Use of System (UOS) Uncontracted Capacity Charge (High-Tension & Above Network only) Description Monthly revised MEUC prices (to be charged based on net import only) Grid Charges Yearly revised UOS Charge (to be charged based on import channel) Cost is dependent on type of backup required 6. Intermittency Pricing Mechanism Given the intermittent nature of solar PV, reserves from conventional power sources are required to ensure system stability. For example, cloud cover or shadows may cause solar PV output to drop quickly, which requires the need for reserves to make up for the shortfall. Without the back-up through reserves sources, consumers are exposed to the risk of power disruptions, which happened in other countries with large amounts of intermittent generation. To ensure the sustainable growth of solar, a balance has to be struck between the benefits of solar generation and the intermittency costs it imposes on the system. Hence, it is appropriate to consider a mechanism, Intermittency Pricing Mechanism (IPM), to allocate the fair share of reserves costs to solar. Upon its implementation, the IPM will apply to all IGS, except for certain groups which the EMA had previously indicated that would not be subject to the IPM. The groups include: a. Residential consumers with embedded solar PV systems below 1 MWac; and b. Non-residential consumers with embedded solar PV systems connected to the system on or before 31 January 2018, unless (i) they retrofit their IGS systems such that re-commissioning by SP PowerGrid would be required in the process; or (ii) 25 years from the commissioning date of their existing IGS systems, whichever occurs earlier. More details on the IPM can be found in EMA’s Consultation Paper. September 2018 10 Solar PV – User Guide for Generators 7. Monitoring Requirements With the expected increase in solar PV systems in Singapore, the Power System Operator (PSO) would need to manage the intermittent nature of such sources to ensure that the security and reliability of the power system is not compromised. Most importantly, PSO also needs to ensure that sufficient reserve capacity is available to respond to sudden fluctuations in solar output. Hence, PSO shall require solar PV systems with an installed capacity of 1 MWac and above at each site/facility to provide the Active Power output (AC-side) of its solar PV system(s), sampled at one-minute intervals and solar irradiance from sensor installed in close proximity to the PV panels. For more detailed technical requirement, please contact EMA at EMA_PSO_EMS@ema.gov.sg. Localised Network Limit As there may be physical constraints of each network ring, there could be a limit to the amount of solar PV systems that the network circuit can support. Therefore, depending on the limitations in that area, the permissible capacity of solar PV systems in each location may differ. Hence, parties who wish to invest in solar PV systems should check if there are possible network constraints in their preferred locations, before making their investment decisions. 8. Decommissioning Requirements If you intend to decommission the entire solar PV system installed in your premises any time after they have been connected to the Transmission System, your appointed LEW will have to complete the decommissioning form and submit to SP PowerGrid Ltd at least 30 days in advance before the intended decommission commences. However, if the intent is to revise the solar PV capacity installed in your premises any time after they have been connected to the Transmission System, your appointed LEW will have to complete the online Application Form and submit the following documents to SPS via Singapore Power (SP) eBusiness Portal: • Document Checklist and Declaration of Compliance to SP PowerGrid’s (SPPG) Technical Requirements • Application for Net Export Rebate Form • Letter of Consent • PQ Compliance Report • Inverter(s) Specifications • Solar panel(s) Specifications September 2018 11 Solar PV – User Guide for Generators • Inverter(s) Type Test Reports (Harmonics, Flicker, DC Injection) • Single Line Diagram (from PV system to Point of Common Coupling (PCC) • PSO Data Form (only applicable for solar PV systems 1 MWac and above) • Certificate of Compliance (only applicable for licensed installation who are eligible to appoint their LEW to commission the solar PV system) • Commissioning Declaration (only applicable for licensed installation who are eligible to appoint their LEW to commission the solar PV system) September 2018 12 Solar PV – User Guide for Generators 9. PV Directory For enquiries on the following matters pertaining to solar PV systems, you may wish to contact the following: Energy Market Authority (EMA) Matters on: Electricity Licences Electrical Installation Licence Licensed Electrical Workers (LEWs) Policy and Regulatory Framework Monitoring Requirements Contact Information Economic Regulation & Licensing Department Email: ema_enquiry@ema.gov.sg Tel: 6835 8000 Electricity Resilience & Regulation Department Email: lei_ema@ema.gov.sg Tel: 6835 8000 Policy Department Email: ema_ppd@ema.gov.sg Tel: 6835 8000 Energy Management Systems Department Email: EMA_PSO_EMS@ema.gov.sg Tel: 6835 8000 Energy Market Company (EMC) Matters on: Market Registration Market Payment / Charges Contact Information Market Administration Email: MPRegistration@emcsg.com Tel: 6779 3000 SP PowerGrid (SPPG) Matters on: Technical Clarification regarding Connection to the Grid Contact Information Asset Management & Projects Department Email: DERenquiries@spgroup.com.sg SP Services (SPS) Matters on: Application for Connection to the Grid Contact Information Electrical Installation Section Email: install@spgroup.com.sg Tel: 6916 7200 September 2018 13

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Jun-21 Feb-22 Mar-22 Apr-22 May-22 Jun-22 Jul-22 Aug-22 Sep-22 Oct-22 Nov-22 Dec-22 Jan-23 Feb-23 Mar-23 Apr-23 May-23 Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 HDB 1-Room 154 135 128 140 145 150 139 143 139 132 130 127 125 121 111 127 142 152 147 145 143 146 144 135 126 HDB 2-Room 204 182 169 183 189 199 186 186 184 172 171 165 166 158 148 166 185 202 190 190 189 190 188 176 164 HDB 3-Room 292 253 239 259 268 276 259 264 257 245 245 235 233 226 212 242 270 288 271 272 269 274 269 247 236 HDB 4-Room 400 349 329 354 370 380 356 361 354 333 334 320 318 309 289 326 367 391 371 371 367 374 370 342 321 HDB 5-Room 465 408 382 411 431 445 414 420 416 388 389 373 369 363 338 381 428 456 437 434 427 437 436 401 367 HDB Executive 574 498 470 500 527 543 506 514 504 472 476 448 453 443 414 473 528 561 531 536 528 541 530 478 456 Apartment 609 503 488 533 573 576 527 523 519 498 496 469 450 425 414 465 543 585 546 514 515 537 541 483 430 Terrace 891 811 771 816 873 865 817 833 815 781 785 752 748 727 686 756 867 902 868 866 859 890 881 804 740 Semi-Detached 1,225 1,099 1,029 1,090 1,196 1,174 1,092 1,097 1,091 1,030 1,054 995 997 962 930 1,024 1,182 1,233 1,159 1,134 1,150 1,187 1,174 1,065 1,019 Bungalow 2,433 2,141 2,063 2,218 2,365 2,403 2,168 2,144 2,146 2,004 2,182 1,986 2,073 1,938 1,901 2,016 2,303 2,482 2,320 2,219 2,298 2,308 2,358 2,075 2,106

Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 HDB 1-Room 77.04 73.76 80.08 82.78 87.43 83.34 86.23 82.42 81.64 83.97 78.63 77.93 HDB 2-Room 89.30 85.50 92.72 97.00 100.66 97.91 99.45 95.00 93.57 97.93 90.47 90.07 HDB 3-Room 112.98 109.85 119.73 124.51 129.34 124.22 126.71 122.50 121.04 124.31 116.58 115.44 HDB 4-Room 135.07 130.30 142.95 148.52 154.60 149.22 151.99 147.59 145.21 150.28 139.53 138.26 HDB 5-Room 144.01 139.05 152.34 157.84 164.50 159.46 162.46 157.97 155.35 160.85 149.14 146.83 HDB Executive 159.60 154.76 169.93 174.70 182.36 177.32 179.80 175.34 171.18 178.17 164.07 162.41 Apartment 158.33 158.04 175.68 183.56 189.46 182.17 184.14 182.73 180.50 187.96 176.05 165.34 Terrace 267.59 261.56 279.64 288.94 301.97 291.01 298.11 292.67 293.17 295.21 285.78 275.95 Semi-Detached 332.11 329.24 351.85 364.56 382.10 371.24 376.26 370.72 362.56 376.52 353.09 342.58 Bungalow 621.11 635.40 675.97 699.68 725.88 709.75 708.95 728.77 693.44 732.73 682.55 680.55 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 HDB 1-Room 67.47 64.90 70.52 74.13 78.40 75.61 77.97 73.97 73.36 75.72 70.53 69.56 HDB 2-Room 80.06 76.74 83.39 87.87 91.84 89.70 91.17 86.56 85.41 89.23 82.47 81.75 HDB 3-Room 100.23 97.68 106.96 112.09 116.92 112.61 114.89 110.33 109.14 112.40 105.15 103.85 HDB 4-Room 119.36 114.92 126.86 133.11 139.31 134.99 137.35 132.51 130.31 135.32 125.42 124.11 HDB 5-Room 126.62 121.76 134.46 140.89 147.54 143.70 146.23 141.18 138.68 144.16 133.40 131.27 HDB Executive 140.97 136.47 150.92 156.71 164.42 160.31 162.51 157.57 153.76 160.51 147.39 145.83 Apartment 135.55 134.92 152.04 161.94 168.66 163.45 164.54 161.05 158.14 166.34 155.85 144.88 Terrace 240.95 235.09 253.19 263.33 276.05 267.47 273.88 266.42 265.98 269.32 259.90 252.25 Semi-Detached 301.32 299.32 321.27 335.61 352.45 342.67 347.15 340.35 333.46 344.79 323.43 314.80 Bungalow 573.47 585.41 625.30 651.42 679.81 663.52 665.92 680.97 644.28 684.59 638.58 634.59 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

Advisory for Consumers Switching to Buy Electricity from the Wholesale Electricity Market Through SP Group 1. Switching is not compulsory. There is no deadline for switching, so take your time to understand your options before making a decision. 2. Switching to a retailer will not affect your electricity supply. SP Group will continue to operate the national power grid and deliver electricity to you. 3. If you switch to buy electricity from the Wholesale Electricity Market through SP Group, the electricity rate you pay is uncertain, as it will vary every half hour depending on the prevailing demand and supply situation in the wholesale electricity market. 4. Before you sign up with SP Group to buy electricity at the wholesale electricity price: • Read the Fact Sheet which summarises the key contractual terms. • Ask SP Group to explain the terms and conditions of the contract if you do not understand them. 5. For any dispute with SP Group, you can approach the Consumers Association of Singapore (CASE) for assistance. • Website: www.case.org.sg • Hotline: 6100 0315 (Operating hours: Mon to Fri, 9am to 5pm) Visit www.openelectricitymarket.sg or call 1800-233-8000 for more information Fact Sheet for Non-Standard Price Plan Note: 1) The Energy Market Authority (EMA) requires SP Group to provide you with this Fact Sheet before you enter into an Electricity Supply Contract with SP Group to buy electricity from the Wholesale Electricity Market at the wholesale electricity price. This Fact Sheet provides you with key information about the contract. 2) SP Group must answer any questions you have about this Fact Sheet. 3) Unless otherwise stated, all fees and charges stated in this Fact Sheet are inclusive of the Goods and Services Tax (GST). If there is any change to the GST rate during the contract duration, SP Group reserves the right to update the applicable fees and charges to be inclusive of the prevailing GST rate. A. General Information Name of Electricity Service Provider: SP Group Fact Sheet Version Date: 1 Jan 2023 B. Electricity Price Plan Information Name of Price Plan: Wholesale Electricity Price Type of Price Plan (see footnote 1): This is a Non-Standard Price Plan. The electricity rate to be paid by you is: Non-Standard The electricity rate will be determined based on the Uniform Singapore Energy Price (USEP) and other ancillary charges published by the Energy Market Company (www.emcsg.com) in accordance to the Market Support Services Code. The USEP is the half-hourly energy price in the Singapore Wholesale Electricity Market (SWEM). SP Group must clearly state any incentives (including the terms and conditions) that you will receive if you contract for the electricity price plan (see footnote 2): Not applicable Contract Duration: Automatic Renewal of Contract (see footnote 3): Not applicable The contract has no expiry date. To terminate the contract, simply contact SP Group directly. There will be no charge to terminate the contract. Advanced Meter Required (see footnote 4): No Direct Billing of Electricity Charges by SP Group (see footnote 5): Yes C. Additional Fees or Charges For Electricity Services One-Time Registration Fee: Nil Late Payment Charge: 1% of overdue amount Early Termination Charge (see footnote 6): Nil Any Other Fees and Charges (see footnote 8): 1 Security Deposit (see footnote 7): SP Group will require you to provide a security deposit, and this will be billed to your first bill. The below indicative charges are regulated and approved by the EMA, and will be included in your monthly electricity bill: List of Other Applicable Charges Rate (excl. GST) Rate (incl. 8% GST)* Vesting Contract Debit/Credit Vesting Contract Debit/Credit Variable Variable Transmission Charges for Low Tension Off Peak Period Charge $0.0462 per kWh $0.0499 per kWh Peak Period Charge $0.0594 per kWh $0.0642 per kWh Recurring Market Support Service Charges Meter Reading and Data Management $2.1800 per meter $2.3500 per meter Market Development and Systems Charge $0.0098 per kWh $0.0106 per kWh Retail Settlement Uplift $0.0015 per kWh $0.0016 per kWh *The figures may not reflect the full GST effect due to rounding Refer to www.openelectricitymarket.sg for the list of applicable charges. A one-time installation fee of $43.20 (incl. 8% GST) may be charged if you opt for a smart meter. D. Bundled Product or Services (see footnote 9) There are other products or services bundled with the electricity price plan: No If yes, SP Group should specify below what are the bundled products or services. You should discuss the details with SP Group such as the applicable fees and charges as well as the terms and conditions for accepting the bundled products or services: Not applicable E. Footnotes 1) Please note the differences between a Standard Price Plan and Non-Standard Price Plan. Standard Price Plan Electricity Rates • Inclusive of all applicable charges that vary according to the level of consumption. • Will not change throughout the contract duration. Other Fees and Charges • No recurring charges or fees throughout the contract duration. Non-Standard Price Plan • May not be inclusive of all applicable charges that vary according to the level of consumption. • May change in accordance with the terms and conditions of the contract. • May include recurring charges or fees throughout the contract duration. Contract Duration • 6, 12 or 24 months. • Not limited to 6, 12 or 24 months. Pricing Structure • Fixed Price. Pay a fixed rate (e.g. 20 cents/kWh) for electricity throughout the contract duration. • The electricity retailer may set its own pricing structure, while SP Group can only sell electricity at the USEP. OR • Discount Off the Regulated Tariff. Enjoy a discount off the prevailing regulated tariff (e.g. 5% off) throughout the contract duration. More Information • Visit the Price Comparison Tool at compare.openelectricitymarket.sg to compare the Standard Price Plans offered by different electricity retailers • Visit the electricity retailer’s or SP Group’s website to enquire on Non- Standard Price Plans. 2) SP Group is not allowed to offer any incentive. 3) This contract offered by SP Group has no contract expiry date. 2 4) An advanced meter is a digital meter capable of measuring your electricity consumption every half-hour. It is optional to install an advanced meter to measure your half-hourly electricity consumption unless the price plan you sign up for requires one. The Standard Price Plans do not require an advanced meter. 5) With direct billing, SP Group will bill you directly for electricity supply, and send you a separate bill for the other utilities (such as water and gas supply). 6) SP Group is not allowed to charge you a fee if you terminate the contract. 7) SP Group will require you to provide a security deposit, and this will be billed to your first bill. 8) SP Group will require you to pay other fees and charges, including the prevailing market-related charges. You may refer to www.openelectricitymarket.sg for more information on the market-related charges. 9) SP Group is not allowed to bundle the supply of electricity with other products and/or services. 3

SP Group makes its largest solar investment in China with 240 MWp agrivoltaic project in Huizhou, Guangdong SUSTAINABILITY The 240 MWp agrivoltaic project in Huizhou is being completed in stages and will be fully connected to the grid by end-2024. SP announced the deployment of a 240 MWp agrivoltaic project in Huizhou, Guangdong – our largest solar PV project investment in China, integrating clean energy with agriculture. It is also the largest centralised solar project currently connected to the grid in Guangdong and will be fully operational by the end of this year. The project will occupy about 660 acres of land with a solar installation capacity of 240 megawatt MW. This is expected to generate 7.5 billion kWh of green electricity over the next 25 years, reduce coal use by 920,000 tonnes and abate 4.46 million tonnes of carbon emissions. Read more here. TAGS SOLAR YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment

������������� ������������� Shin ��Min Daily News, Page06, 3 Mar 2016 ���������� ������������� ��� ��� ������������� ������������� ������������� ������������� ������ ������������ ����������������� ������������������������� ������������� ������������� ����������������� �������������� ������������� ������������� ������������� ������������� ������������� ������������� ��� Source: Shin MinDaily News © Singapore Press Holdings Limited. Permission required for reproduction.

A2 | THE BIG STORY | THE STRAITS TIMES | FRIDAY, APRIL 7, 2023 | PUB joins initiative that rewards businesses for lowering electricity usage Ang Qing National water agency PUB will join a new initiative to reward businesses for lowering their electricity usage as part of efforts to help ease demand for energy on the power grid. On Thursday, PUB said it will join the Energy Market Authority’s (EMA) Demand Side Management Sandbox initiative for energy-intensive commercial and industrial firms. This will make it the first government agency to take part in the initiative, which comprises two programmes and runs until January 2025. PUB will partner national grid operator SP Group to participate in both programmes to cut energy usage during peak periods or when supply from renewable energy sources is not consistent. The first is the Demand Response programme, which incentivises companies to reduce their electricity demand voluntarily when wholesale electricity prices spike. The second, the Interruptible Load programme, rewards companies for reducing some electrical load during periods of tight power generation supply. When demand is well managed, said EMA in 2022, businesses and households are expected to benefit, paying lower electricity bills in the long run. PUB chief executive Goh Si Hou said the initiative aligns with the agency’s bid to raise energy efficiency in its operations. This is becoming more important, as more energy-intensive water sources like Newater and desalination are tapped to meet future growth in water demand. He said: “It will provide PUB with greater flexibility in managing energy demand, and allow us to achieve cost savings. At the same time, our participation will support the national effort for energy resilience, and bring system-level benefits to all users.” For a start, the Marina Raw Water Pumping Station at Kallang Basin will participate in the programmes, PUB said on Thursday. Each of the four pumps at the station can transfer 30 million gallons of water daily, and require about 1.3 megawatts of power, or the equivalent of powering about 110 four-room Housing Board flats, The Marina Raw Water Pumping Station, which pumps water from Marina Reservoir (left) to Upper Peirce Reservoir, will participate in the energy saving programmes. PHOTO: PUB said PUB. The station transfers raw water from Marina Reservoir to Upper Peirce Reservoir to maintain optimal water levels in the reservoirs. Its daily energy consumption varies depending on the number of pumps in operation. A deal inked between SP and PUB on Wednesday will ensure that when the electricity load needs to be curtailed, SP will reduce or interrupt demand from its Marina Bay district cooling ice thermal energy storage systems and its partners, including PUB. Once on board, PUB will work closely with SP in the first few months to calibrate the daily operational process. EMA chief executive Ngiam Shih Chun said: “As we transform our energy sector to be more sustainable, it is also important that consumers are empowered to optimise and reduce their electricity consumption, in exchange for a share of the system-wide benefits. We encourage more consumers to come on board the programmes to enjoy these benefits.” Businesses that consume at least 100kW of electricity an hour are eligible for this initiative. The monthly energy consumption of a four-room HDB flat, for instance, is about 360kWh. Businesses will pay a penalty if they under-deliver on the electrical load they promised to reduce. As at the end of March, five buildings have registered for EMA’s Demand Response programme and eight buildings come under its Interruptible Load programme. In October 2022, an EMA spokesman said that if the initiative proves to be successful, it could be made permanent. aqing@sph.com.sg