Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Climate Services | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/climate-services/overview OverviewBusinessesIndividualsRECsCarbon CreditsSustainability ConsultingThe OneMillionTrees MovementContact Us Climate Services Enabling Your Transition to Net-Zero Countries globally have committed to the Paris Agreement. Businesses and individuals are rallying towards the collective goals of limiting global warming to 1.5 degrees Celsius and achieving carbon neutrality by mid-century. Our comprehensive range of carbon solutions will enable businesses and individuals embark on their sustainability journeys, supporting baseline measurements, developing carbon-reduction roadmap, target setting, implementation and end-to-end reporting. Get in touch with us Our Solutions Integrated Climate Services for Business Climate Services for Individuals Renewable Energy Certificates Sustainability Consulting All-in-one Platform Business Explore how your organisation can measure, reduce and offset emissions today. Read more Individuals Green your monthly electricity consumption with renewable energy. Read more Register Your Project Register your project for Renewable Energy Certificates and enhance your project returns. Read more Our Solutions Renewable Energy Certificates (RECs) Make creditable claims for renewable energy to offset Scope 2 emissions through our range of RECs in Asia. Find out more Carbon Credits Align your sustainability goals and ambitions with Carbon Credits from reputable sources. Find out more Sustainability Consulting Measure your company’s carbon footprint and develop an inventory of your emissions based on Greenhouse Gas (GHG) protocol for Scope 1, 2 and 3 to start your sustainability journey and formulate your carbon-reduction roadmap. Find out more My Carbon Footprint & My Green Credits For individuals and households wanting to play their part to help the environment, My Carbon Footprint and My Green Credits allow you to track your emissions and green your electricity consumption. Start your journey by heading over to the SP app! Find out more Latest News DSTA appoints SP Group to roll out smart utilities management system across Singapore's defence facilities Read more SP Mobility and Huawei unveil ultra-fast EV charging integrating battery storage Read more Singapore’s largest industrial district cooling system begins operations to support STMicroelectronics’ decarbonisation strategy Read more SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more Ground feedback, digital tools: How she helps 8,000 workers end their day safely Read more Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Community Services | SP Grouphttps://www.spgroup.com.sg/about-us/csr OverviewSP Kids at HeartSupporting YouthStaff VolunteerismKeeping our community safe Community Empowering Lives, for Life At SP Group, we are committed to sustained giving to meet the needs of the community, creating meaningful and lasting impact. We raise funds and contribute to programmes that support vulnerable seniors, youth, and children. The SP Heartware Fund was established in 2005 in partnership with Community Chest. It currently supports vulnerable members of the community across the age spectrum. Through almost 100 critical social services programmes, we enable seniors to age with dignity, and empower young children and youth to optimise their learning and realise their potential by enhancing their social mobility. They benefit from counselling, befriending, mentorship, rehabilitation, education and enrichment resources, nutrition, and caregiver support. Our staff also contribute generously to the Fund, which SP matches dollar for dollar. In addition, SP underwrites all fund-raising and operational costs of the Fund and programmes, so that all donations will go fully to the social service organisations the Fund supports. Volunteerism is an integral part of our DNA. Our staff volunteers, known as SP Heart Workers, are passionate about giving their time, skills, and effort to improve quality of life. They drive outreach activities for the vulnerable and underserved throughout the year. We are grateful to all our staff, business associates, customers, and the public for their contributions to the Fund, over the years, in support of more social services recipients. Click here to donate SP Kids at Heart SP Kids at Heart was launched in June 2021 to support young children from low-income families in their learning journey.   More than 5,000 children under KidSTART have benefited from learning tools, including digital devices for home-based learning. To foster early literacy and parent-child bonding, new initiatives were launched in 2022, including the KidSTART Sea Adventures interactive play and KidSTART Stories, which provides lower-income families with their own mini-library to nurture reading habits. Our SP Heart Workers are also on hand to support the outreach programmes. Supporting Youth SP is committed to empowering youth with access to different developmental pathways, to pursue their education and career aspirations, regardless of their socio-economic background. We extended our support to the youth segment In April 2022 with a S$1.35 million donation to launch the inaugural SP Group Engineering Study Awards. Over three years, 450 engineering students from lower-income families at the Institute of Technical Education (ITE) will receive monthly financial support. In May 2023, SP announced a S$750,000 donation to Youth Guidance Outreach Services (YGOS) which helped launch Singapore’s first-of-its-kind mobile youth engagement outpost powered by an electric van. SP is also providing free charging for this EV on Singapore’s largest fast-charging network. In addition to this mobile outpost to extend YGOS’ outreach, the funding also enabled the refurbishment of two youth centres in Woodlands and Ang Mo Kio and ramped up operations in Jurong, which has one of the highest concentrations of youth in Singapore. Staff Volunteerism SP Heart Workers organise outreach activities for social service users throughout the year. These include befriending activities at Senior Activity Centres, helping seniors with their grocery runs, conducting digital clinics and more. At the height of the COVID-19 pandemic, SP Heart Workers also partnered FairPrice to bring a mobile supermarket to the doorstep of seniors. On the children and youth fronts, our SP Heart Workers were also actively involved in distributing learning kits to KidSTART children and their families, as well as conducting reading programmes and digital workshops at Allkin Singapore. In addition, they befriended youth at YGOS through sports and learning journeys. SP’s staff were part of national-level efforts to provide pandemic relief to the public, including the manning of hotlines for Temasek Foundation’s Stay Prepared programme and Ministry of Health’s home recovery scheme. For the latter, SP received national recognition through the COVID-19 Resilience Certificate. Its team leader and assistant team leader received the Public Service Medal (COVID-19) and they were among 16 staff presented the COVID-19 Resilience Medal. SP also received the President’s Certificate of Commendation for sustained support and contributions to the community through donations and volunteerism during the pandemic. Download SP Volunteers Guide Keeping our community safe At SP, safety is our highest priority. Staying free of accident and injury is an important part of our culture, for our community, our staff and our contractors. We organise outreach activities and produce educational resources to raise public awareness on gas safety and to prevent accidents arising from gas leaks and fires. Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=service Search WhatsApp and Facebook Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/WhatsApp-and-Facebook-Service-Disruption Media Advisory WhatsApp and Facebook Service Disruption Singapore, 4 July 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 3 July (See news report: Channel News Asia. For customers who submitted their meter readings via Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Facebook-and-WhatsApp-Service-Disruption Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter [Form] Application for Appointment for Energisation of Service Connectionhttps://www.spgroup.com.sg/dam/jcr:b79a3530-a175-4022-8e8c-bfcf3d298839/Application%20for%20Appointment%20for%20Energisation%20of%20Service%20Connection.pdf APPLICATION FOR APPOINTMENT FOR ENERGISATION OF SERVICE CONNECTION To: HOS, Elect Installation From [Name of Design LEW]: Company: SP Services Ltd Company: Email Address: largeinstall@spgroup.com.sg Contact No.: Date: Application No.: MSS A/C No.: Email Address (Design LEW): Email Address [Info] Supply Conditions for District Cooling Servicehttps://www.spgroup.com.sg/dam/jcr:e11e2c07-2c40-44b8-8306-7f59798fb50e/Supply%20Conditions%20for%20District%20Cooling%20Service.pdf SUPPLY CONDITIONS FOR DISTRICT COOLING SERVICE TABLE OF CONTENTS 1. General and Administrative Provisions 1.1 Purpose of the Conditions 1.2 Definitions 1.3 Hierarchy of Documents 2. General Obligations 2.1 General Obligations of the Service Provider 2.2 General Obligations of the Consumer 3 20190704 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/733dc35f-c0fb-4766-ab95-b3b6a32868ca/20190704+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory WhatsApp n F ce k Service Disruption Singapore, 4 l 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from , . (See news report: Channel News Asia. For customers who submitted their meter readings via WhatsApp since 5pm 20190314 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/6ae887a0-e021-4cb3-b1c8-3439a0e4442e/20190314+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Services-Customer-Service-Centre-Relocates-To-PWC-Building Media Release SP Services' Customer Service Centre Relocates To PWC Building 18 March 2015 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre is conveniently located next Schneider Electric Partners SP to Fully Electrify Service Vehicleshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Schneider-Electric-Partners-SP-To-Fully-Electrify-Service-Vehicles Media Release Schneider Electric Partners SP to Fully Electrify Service Vehicles Schneider Electric is the first corporate partner outside of the public transport sector to use SP Group’s nationwide EV charging network Singapore, 2 January 2020 – Schneider Electric (SE) and SP Group (SP) today [20160927] The Straits Times - Singapore Power Plugs For Electric Service Fleethttps://www.spgroup.com.sg/dam/jcr:9c93f33a-97a8-42be-8401-0876ee353fd7 | TUESDAY, SEPTEMBER 27, 2016 | THE STRAITS TIMES | B1 MENTAL ILLNESS GROUP SEEKS TO END HIRING PRACTICE B2 GALAXY NOTE7 EXCHANGE UNITS ALSO FAULTY B4 MOK KIM WHANG JAIL, FINE FOR ST MARINE EXEC IN GRAFT SCANDAL B3 Singapore Power plugs for electric service fleet It plans to switch its fleet of 400 Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Strides-and-SP-Group-to-Launch-Electrification-As-A-Service--EaaS--for-EV-Customers News Release Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customers Singapore, 28 May 2021 – SP Group (SP) and Strides Transportation (Strides) have signed an agreement to launch Electrification-as-a-Service (EaaS) as a new offering to Strides’ drivers and fleet Media Release - SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d6c1c4d-c024-4e26-b49a-9d3a0eca3b78/%5B20150318%5D+Media+Release+-+SP+Services'+Customer+Service+Centre+Relocates+To+PWC+Building.pdf?MOD=AJPERES&CVID= 18 Mar 2015 For Immediate Release MEDIA RELEASE SP Services’ Customer Service Centre Relocates To PWC Building 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre SP Group Partners SPC to Install EV Chargers at SPC Service Stationshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-partners-SPC-to-install-EV-chargers-at-SPC-service-stations News Release SP Group Partners SPC to Install EV Chargers at SPC Service Stations Roll out will begin with first five of SPC’s stations next year Singapore, 17 November 2022 – SP Group (SP) and Singapore Petroleum Company Ltd (SPC) announced today a partnership to install fast electric vehicle (EV 1 2 3 4 5 ..... 65 Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=service Search WhatsApp and Facebook Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/WhatsApp-and-Facebook-Service-Disruption Media Advisory WhatsApp and Facebook Service Disruption Singapore, 4 July 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 3 July (See news report: Channel News Asia. For customers who submitted their meter readings via Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Facebook-and-WhatsApp-Service-Disruption Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter [Info] Supply Conditions for District Cooling Servicehttps://www.spgroup.com.sg/dam/jcr:e11e2c07-2c40-44b8-8306-7f59798fb50e/Supply%20Conditions%20for%20District%20Cooling%20Service.pdf SUPPLY CONDITIONS FOR DISTRICT COOLING SERVICE TABLE OF CONTENTS 1. General and Administrative Provisions 1.1 Purpose of the Conditions 1.2 Definitions 1.3 Hierarchy of Documents 2. General Obligations 2.1 General Obligations of the Service Provider 2.2 General Obligations of the Consumer 3 [Form] Application for Appointment for Energisation of Service Connectionhttps://www.spgroup.com.sg/dam/jcr:b79a3530-a175-4022-8e8c-bfcf3d298839/Application%20for%20Appointment%20for%20Energisation%20of%20Service%20Connection.pdf APPLICATION FOR APPOINTMENT FOR ENERGISATION OF SERVICE CONNECTION To: HOS, Elect Installation From [Name of Design LEW]: Company: SP Services Ltd Company: Email Address: largeinstall@spgroup.com.sg Contact No.: Date: Application No.: MSS A/C No.: Email Address (Design LEW): Email Address 20190314 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/6ae887a0-e021-4cb3-b1c8-3439a0e4442e/20190314+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter 20190704 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/733dc35f-c0fb-4766-ab95-b3b6a32868ca/20190704+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory WhatsApp n F ce k Service Disruption Singapore, 4 l 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from , . (See news report: Channel News Asia. For customers who submitted their meter readings via WhatsApp since 5pm Schneider Electric Partners SP to Fully Electrify Service Vehicleshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Schneider-Electric-Partners-SP-To-Fully-Electrify-Service-Vehicles Media Release Schneider Electric Partners SP to Fully Electrify Service Vehicles Schneider Electric is the first corporate partner outside of the public transport sector to use SP Group’s nationwide EV charging network Singapore, 2 January 2020 – Schneider Electric (SE) and SP Group (SP) today SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Services-Customer-Service-Centre-Relocates-To-PWC-Building Media Release SP Services' Customer Service Centre Relocates To PWC Building 18 March 2015 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre is conveniently located next [20160927] The Straits Times - Singapore Power Plugs For Electric Service Fleethttps://www.spgroup.com.sg/dam/jcr:9c93f33a-97a8-42be-8401-0876ee353fd7 | TUESDAY, SEPTEMBER 27, 2016 | THE STRAITS TIMES | B1 MENTAL ILLNESS GROUP SEEKS TO END HIRING PRACTICE B2 GALAXY NOTE7 EXCHANGE UNITS ALSO FAULTY B4 MOK KIM WHANG JAIL, FINE FOR ST MARINE EXEC IN GRAFT SCANDAL B3 Singapore Power plugs for electric service fleet It plans to switch its fleet of 400 Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Strides-and-SP-Group-to-Launch-Electrification-As-A-Service--EaaS--for-EV-Customers News Release Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customers Singapore, 28 May 2021 – SP Group (SP) and Strides Transportation (Strides) have signed an agreement to launch Electrification-as-a-Service (EaaS) as a new offering to Strides’ drivers and fleet Media Release - SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d6c1c4d-c024-4e26-b49a-9d3a0eca3b78/%5B20150318%5D+Media+Release+-+SP+Services'+Customer+Service+Centre+Relocates+To+PWC+Building.pdf?MOD=AJPERES&CVID= 18 Mar 2015 For Immediate Release MEDIA RELEASE SP Services’ Customer Service Centre Relocates To PWC Building 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre SP+Group+partners+SPC+to+install+EV+chargers+at+SPC+service+stations.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/40e38d4c-ed73-49db-8525-89aebbe212b4/SP+Group+partners+SPC+to+install+EV+chargers+at+SPC+service+stations.pdf?MOD=AJPERES&CVID= News Release SPC PARTNERS SP GROUP TO INSTALL ELECTRIC VEHICLE CHARGING POINTS AT SPC SERVICE STATIONS Roll out will begin with first five of SPC’s stations next year Singapore, 17 November 2022 – SP Group (SP) and Singapore Petroleum Company Ltd (SPC) announced today a partnership to install fast 1 2 3 4 5 ..... 65 Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=service Search Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Facebook-and-WhatsApp-Service-Disruption Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter WhatsApp and Facebook Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/WhatsApp-and-Facebook-Service-Disruption Media Advisory WhatsApp and Facebook Service Disruption Singapore, 4 July 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 3 July (See news report: Channel News Asia. For customers who submitted their meter readings via [Info] Supply Conditions for District Cooling Servicehttps://www.spgroup.com.sg/dam/jcr:e11e2c07-2c40-44b8-8306-7f59798fb50e/Supply%20Conditions%20for%20District%20Cooling%20Service.pdf SUPPLY CONDITIONS FOR DISTRICT COOLING SERVICE TABLE OF CONTENTS 1. General and Administrative Provisions 1.1 Purpose of the Conditions 1.2 Definitions 1.3 Hierarchy of Documents 2. General Obligations 2.1 General Obligations of the Service Provider 2.2 General Obligations of the Consumer 3 [Form] Application for Appointment for Energisation of Service Connectionhttps://www.spgroup.com.sg/dam/jcr:b79a3530-a175-4022-8e8c-bfcf3d298839/Application%20for%20Appointment%20for%20Energisation%20of%20Service%20Connection.pdf APPLICATION FOR APPOINTMENT FOR ENERGISATION OF SERVICE CONNECTION To: HOS, Elect Installation From [Name of Design LEW]: Company: SP Services Ltd Company: Email Address: largeinstall@spgroup.com.sg Contact No.: Date: Application No.: MSS A/C No.: Email Address (Design LEW): Email Address 20190314 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/6ae887a0-e021-4cb3-b1c8-3439a0e4442e/20190314+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter 20190704 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/733dc35f-c0fb-4766-ab95-b3b6a32868ca/20190704+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory WhatsApp n F ce k Service Disruption Singapore, 4 l 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from , . (See news report: Channel News Asia. For customers who submitted their meter readings via WhatsApp since 5pm SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Services-Customer-Service-Centre-Relocates-To-PWC-Building Media Release SP Services' Customer Service Centre Relocates To PWC Building 18 March 2015 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre is conveniently located next Schneider Electric Partners SP to Fully Electrify Service Vehicleshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Schneider-Electric-Partners-SP-To-Fully-Electrify-Service-Vehicles Media Release Schneider Electric Partners SP to Fully Electrify Service Vehicles Schneider Electric is the first corporate partner outside of the public transport sector to use SP Group’s nationwide EV charging network Singapore, 2 January 2020 – Schneider Electric (SE) and SP Group (SP) today [20160927] The Straits Times - Singapore Power Plugs For Electric Service Fleethttps://www.spgroup.com.sg/dam/jcr:9c93f33a-97a8-42be-8401-0876ee353fd7 | TUESDAY, SEPTEMBER 27, 2016 | THE STRAITS TIMES | B1 MENTAL ILLNESS GROUP SEEKS TO END HIRING PRACTICE B2 GALAXY NOTE7 EXCHANGE UNITS ALSO FAULTY B4 MOK KIM WHANG JAIL, FINE FOR ST MARINE EXEC IN GRAFT SCANDAL B3 Singapore Power plugs for electric service fleet It plans to switch its fleet of 400 Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Strides-and-SP-Group-to-Launch-Electrification-As-A-Service--EaaS--for-EV-Customers News Release Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customers Singapore, 28 May 2021 – SP Group (SP) and Strides Transportation (Strides) have signed an agreement to launch Electrification-as-a-Service (EaaS) as a new offering to Strides’ drivers and fleet SP Group Partners SPC to Install EV Chargers at SPC Service Stationshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-partners-SPC-to-install-EV-chargers-at-SPC-service-stations News Release SP Group Partners SPC to Install EV Chargers at SPC Service Stations Roll out will begin with first five of SPC’s stations next year Singapore, 17 November 2022 – SP Group (SP) and Singapore Petroleum Company Ltd (SPC) announced today a partnership to install fast electric vehicle (EV Media Release - SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d6c1c4d-c024-4e26-b49a-9d3a0eca3b78/%5B20150318%5D+Media+Release+-+SP+Services'+Customer+Service+Centre+Relocates+To+PWC+Building.pdf?MOD=AJPERES&CVID= 18 Mar 2015 For Immediate Release MEDIA RELEASE SP Services’ Customer Service Centre Relocates To PWC Building 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre 1 2 3 4 5 ..... 65 Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Community Services | SP Grouphttps://www.spgroup.com.sg/about-us/csr OverviewSP Kids at HeartSupporting YouthStaff VolunteerismKeeping our community safe Community Empowering Lives, for Life At SP Group, we are committed to sustained giving to meet the needs of the community, creating meaningful and lasting impact. We raise funds and contribute to programmes that support vulnerable seniors, youth, and children. The SP Heartware Fund was established in 2005 in partnership with Community Chest. It currently supports vulnerable members of the community across the age spectrum. Through almost 100 critical social services programmes, we enable seniors to age with dignity, and empower young children and youth to optimise their learning and realise their potential by enhancing their social mobility. They benefit from counselling, befriending, mentorship, rehabilitation, education and enrichment resources, nutrition, and caregiver support. Our staff also contribute generously to the Fund, which SP matches dollar for dollar. In addition, SP underwrites all fund-raising and operational costs of the Fund and programmes, so that all donations will go fully to the social service organisations the Fund supports. Volunteerism is an integral part of our DNA. Our staff volunteers, known as SP Heart Workers, are passionate about giving their time, skills, and effort to improve quality of life. They drive outreach activities for the vulnerable and underserved throughout the year. We are grateful to all our staff, business associates, customers, and the public for their contributions to the Fund, over the years, in support of more social services recipients. Click here to donate SP Kids at Heart SP Kids at Heart was launched in June 2021 to support young children from low-income families in their learning journey.   More than 5,000 children under KidSTART have benefited from learning tools, including digital devices for home-based learning. To foster early literacy and parent-child bonding, new initiatives were launched in 2022, including the KidSTART Sea Adventures interactive play and KidSTART Stories, which provides lower-income families with their own mini-library to nurture reading habits. Our SP Heart Workers are also on hand to support the outreach programmes. Supporting Youth SP is committed to empowering youth with access to different developmental pathways, to pursue their education and career aspirations, regardless of their socio-economic background. We extended our support to the youth segment In April 2022 with a S$1.35 million donation to launch the inaugural SP Group Engineering Study Awards. Over three years, 450 engineering students from lower-income families at the Institute of Technical Education (ITE) will receive monthly financial support. In May 2023, SP announced a S$750,000 donation to Youth Guidance Outreach Services (YGOS) which helped launch Singapore’s first-of-its-kind mobile youth engagement outpost powered by an electric van. SP is also providing free charging for this EV on Singapore’s largest fast-charging network. In addition to this mobile outpost to extend YGOS’ outreach, the funding also enabled the refurbishment of two youth centres in Woodlands and Ang Mo Kio and ramped up operations in Jurong, which has one of the highest concentrations of youth in Singapore. Staff Volunteerism SP Heart Workers organise outreach activities for social service users throughout the year. These include befriending activities at Senior Activity Centres, helping seniors with their grocery runs, conducting digital clinics and more. At the height of the COVID-19 pandemic, SP Heart Workers also partnered FairPrice to bring a mobile supermarket to the doorstep of seniors. On the children and youth fronts, our SP Heart Workers were also actively involved in distributing learning kits to KidSTART children and their families, as well as conducting reading programmes and digital workshops at Allkin Singapore. In addition, they befriended youth at YGOS through sports and learning journeys. SP’s staff were part of national-level efforts to provide pandemic relief to the public, including the manning of hotlines for Temasek Foundation’s Stay Prepared programme and Ministry of Health’s home recovery scheme. For the latter, SP received national recognition through the COVID-19 Resilience Certificate. Its team leader and assistant team leader received the Public Service Medal (COVID-19) and they were among 16 staff presented the COVID-19 Resilience Medal. SP also received the President’s Certificate of Commendation for sustained support and contributions to the community through donations and volunteerism during the pandemic. Download SP Volunteers Guide Keeping our community safe At SP, safety is our highest priority. Staying free of accident and injury is an important part of our culture, for our community, our staff and our contractors. We organise outreach activities and produce educational resources to raise public awareness on gas safety and to prevent accidents arising from gas leaks and fires. Climate Services | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/climate-services/overview OverviewBusinessesIndividualsRECsCarbon CreditsSustainability ConsultingThe OneMillionTrees MovementContact Us Climate Services Enabling Your Transition to Net-Zero Countries globally have committed to the Paris Agreement. Businesses and individuals are rallying towards the collective goals of limiting global warming to 1.5 degrees Celsius and achieving carbon neutrality by mid-century. Our comprehensive range of carbon solutions will enable businesses and individuals embark on their sustainability journeys, supporting baseline measurements, developing carbon-reduction roadmap, target setting, implementation and end-to-end reporting. Get in touch with us Our Solutions Integrated Climate Services for Business Climate Services for Individuals Renewable Energy Certificates Sustainability Consulting All-in-one Platform Business Explore how your organisation can measure, reduce and offset emissions today. Read more Individuals Green your monthly electricity consumption with renewable energy. Read more Register Your Project Register your project for Renewable Energy Certificates and enhance your project returns. Read more Our Solutions Renewable Energy Certificates (RECs) Make creditable claims for renewable energy to offset Scope 2 emissions through our range of RECs in Asia. Find out more Carbon Credits Align your sustainability goals and ambitions with Carbon Credits from reputable sources. Find out more Sustainability Consulting Measure your company’s carbon footprint and develop an inventory of your emissions based on Greenhouse Gas (GHG) protocol for Scope 1, 2 and 3 to start your sustainability journey and formulate your carbon-reduction roadmap. Find out more My Carbon Footprint & My Green Credits For individuals and households wanting to play their part to help the environment, My Carbon Footprint and My Green Credits allow you to track your emissions and green your electricity consumption. Start your journey by heading over to the SP app! Find out more Latest News DSTA appoints SP Group to roll out smart utilities management system across Singapore's defence facilities Read more SP Mobility and Huawei unveil ultra-fast EV charging integrating battery storage Read more Singapore’s largest industrial district cooling system begins operations to support STMicroelectronics’ decarbonisation strategy Read more SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more Ground feedback, digital tools: How she helps 8,000 workers end their day safely Read more Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Searchhttps://www.spgroup.com.sg/search?tag=service Search Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Facebook-and-WhatsApp-Service-Disruption Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter WhatsApp and Facebook Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/WhatsApp-and-Facebook-Service-Disruption Media Advisory WhatsApp and Facebook Service Disruption Singapore, 4 July 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 3 July (See news report: Channel News Asia. For customers who submitted their meter readings via [Info] Supply Conditions for District Cooling Servicehttps://www.spgroup.com.sg/dam/jcr:e11e2c07-2c40-44b8-8306-7f59798fb50e/Supply%20Conditions%20for%20District%20Cooling%20Service.pdf SUPPLY CONDITIONS FOR DISTRICT COOLING SERVICE TABLE OF CONTENTS 1. General and Administrative Provisions 1.1 Purpose of the Conditions 1.2 Definitions 1.3 Hierarchy of Documents 2. General Obligations 2.1 General Obligations of the Service Provider 2.2 General Obligations of the Consumer 3 [Form] Application for Appointment for Energisation of Service Connectionhttps://www.spgroup.com.sg/dam/jcr:b79a3530-a175-4022-8e8c-bfcf3d298839/Application%20for%20Appointment%20for%20Energisation%20of%20Service%20Connection.pdf APPLICATION FOR APPOINTMENT FOR ENERGISATION OF SERVICE CONNECTION To: HOS, Elect Installation From [Name of Design LEW]: Company: SP Services Ltd Company: Email Address: largeinstall@spgroup.com.sg Contact No.: Date: Application No.: MSS A/C No.: Email Address (Design LEW): Email Address 20190314 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/6ae887a0-e021-4cb3-b1c8-3439a0e4442e/20190314+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter 20190704 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/733dc35f-c0fb-4766-ab95-b3b6a32868ca/20190704+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory WhatsApp n F ce k Service Disruption Singapore, 4 l 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from , . (See news report: Channel News Asia. For customers who submitted their meter readings via WhatsApp since 5pm SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Services-Customer-Service-Centre-Relocates-To-PWC-Building Media Release SP Services' Customer Service Centre Relocates To PWC Building 18 March 2015 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre is conveniently located next Schneider Electric Partners SP to Fully Electrify Service Vehicleshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Schneider-Electric-Partners-SP-To-Fully-Electrify-Service-Vehicles Media Release Schneider Electric Partners SP to Fully Electrify Service Vehicles Schneider Electric is the first corporate partner outside of the public transport sector to use SP Group’s nationwide EV charging network Singapore, 2 January 2020 – Schneider Electric (SE) and SP Group (SP) today [20160927] The Straits Times - Singapore Power Plugs For Electric Service Fleethttps://www.spgroup.com.sg/dam/jcr:9c93f33a-97a8-42be-8401-0876ee353fd7 | TUESDAY, SEPTEMBER 27, 2016 | THE STRAITS TIMES | B1 MENTAL ILLNESS GROUP SEEKS TO END HIRING PRACTICE B2 GALAXY NOTE7 EXCHANGE UNITS ALSO FAULTY B4 MOK KIM WHANG JAIL, FINE FOR ST MARINE EXEC IN GRAFT SCANDAL B3 Singapore Power plugs for electric service fleet It plans to switch its fleet of 400 Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Strides-and-SP-Group-to-Launch-Electrification-As-A-Service--EaaS--for-EV-Customers News Release Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customers Singapore, 28 May 2021 – SP Group (SP) and Strides Transportation (Strides) have signed an agreement to launch Electrification-as-a-Service (EaaS) as a new offering to Strides’ drivers and fleet SP Group Partners SPC to Install EV Chargers at SPC Service Stationshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-partners-SPC-to-install-EV-chargers-at-SPC-service-stations News Release SP Group Partners SPC to Install EV Chargers at SPC Service Stations Roll out will begin with first five of SPC’s stations next year Singapore, 17 November 2022 – SP Group (SP) and Singapore Petroleum Company Ltd (SPC) announced today a partnership to install fast electric vehicle (EV Media Release - SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d6c1c4d-c024-4e26-b49a-9d3a0eca3b78/%5B20150318%5D+Media+Release+-+SP+Services'+Customer+Service+Centre+Relocates+To+PWC+Building.pdf?MOD=AJPERES&CVID= 18 Mar 2015 For Immediate Release MEDIA RELEASE SP Services’ Customer Service Centre Relocates To PWC Building 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre 1 2 3 4 5 ..... 65 Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Climate Services | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/climate-services/overview OverviewBusinessesIndividualsRECsCarbon CreditsSustainability ConsultingThe OneMillionTrees MovementContact Us Climate Services Enabling Your Transition to Net-Zero Countries globally have committed to the Paris Agreement. Businesses and individuals are rallying towards the collective goals of limiting global warming to 1.5 degrees Celsius and achieving carbon neutrality by mid-century. Our comprehensive range of carbon solutions will enable businesses and individuals embark on their sustainability journeys, supporting baseline measurements, developing carbon-reduction roadmap, target setting, implementation and end-to-end reporting. Get in touch with us Our Solutions Integrated Climate Services for Business Climate Services for Individuals Renewable Energy Certificates Sustainability Consulting All-in-one Platform Business Explore how your organisation can measure, reduce and offset emissions today. Read more Individuals Green your monthly electricity consumption with renewable energy. Read more Register Your Project Register your project for Renewable Energy Certificates and enhance your project returns. Read more Our Solutions Renewable Energy Certificates (RECs) Make creditable claims for renewable energy to offset Scope 2 emissions through our range of RECs in Asia. Find out more Carbon Credits Align your sustainability goals and ambitions with Carbon Credits from reputable sources. Find out more Sustainability Consulting Measure your company’s carbon footprint and develop an inventory of your emissions based on Greenhouse Gas (GHG) protocol for Scope 1, 2 and 3 to start your sustainability journey and formulate your carbon-reduction roadmap. Find out more My Carbon Footprint & My Green Credits For individuals and households wanting to play their part to help the environment, My Carbon Footprint and My Green Credits allow you to track your emissions and green your electricity consumption. Start your journey by heading over to the SP app! Find out more Latest News DSTA appoints SP Group to roll out smart utilities management system across Singapore's defence facilities Read more SP Mobility and Huawei unveil ultra-fast EV charging integrating battery storage Read more Singapore’s largest industrial district cooling system begins operations to support STMicroelectronics’ decarbonisation strategy Read more SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more Ground feedback, digital tools: How she helps 8,000 workers end their day safely Read more Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Community Services | SP Grouphttps://www.spgroup.com.sg/about-us/csr OverviewSP Kids at HeartSupporting YouthStaff VolunteerismKeeping our community safe Community Empowering Lives, for Life At SP Group, we are committed to sustained giving to meet the needs of the community, creating meaningful and lasting impact. We raise funds and contribute to programmes that support vulnerable seniors, youth, and children. The SP Heartware Fund was established in 2005 in partnership with Community Chest. It currently supports vulnerable members of the community across the age spectrum. Through almost 100 critical social services programmes, we enable seniors to age with dignity, and empower young children and youth to optimise their learning and realise their potential by enhancing their social mobility. They benefit from counselling, befriending, mentorship, rehabilitation, education and enrichment resources, nutrition, and caregiver support. Our staff also contribute generously to the Fund, which SP matches dollar for dollar. In addition, SP underwrites all fund-raising and operational costs of the Fund and programmes, so that all donations will go fully to the social service organisations the Fund supports. Volunteerism is an integral part of our DNA. Our staff volunteers, known as SP Heart Workers, are passionate about giving their time, skills, and effort to improve quality of life. They drive outreach activities for the vulnerable and underserved throughout the year. We are grateful to all our staff, business associates, customers, and the public for their contributions to the Fund, over the years, in support of more social services recipients. Click here to donate SP Kids at Heart SP Kids at Heart was launched in June 2021 to support young children from low-income families in their learning journey.   More than 5,000 children under KidSTART have benefited from learning tools, including digital devices for home-based learning. To foster early literacy and parent-child bonding, new initiatives were launched in 2022, including the KidSTART Sea Adventures interactive play and KidSTART Stories, which provides lower-income families with their own mini-library to nurture reading habits. Our SP Heart Workers are also on hand to support the outreach programmes. Supporting Youth SP is committed to empowering youth with access to different developmental pathways, to pursue their education and career aspirations, regardless of their socio-economic background. We extended our support to the youth segment In April 2022 with a S$1.35 million donation to launch the inaugural SP Group Engineering Study Awards. Over three years, 450 engineering students from lower-income families at the Institute of Technical Education (ITE) will receive monthly financial support. In May 2023, SP announced a S$750,000 donation to Youth Guidance Outreach Services (YGOS) which helped launch Singapore’s first-of-its-kind mobile youth engagement outpost powered by an electric van. SP is also providing free charging for this EV on Singapore’s largest fast-charging network. In addition to this mobile outpost to extend YGOS’ outreach, the funding also enabled the refurbishment of two youth centres in Woodlands and Ang Mo Kio and ramped up operations in Jurong, which has one of the highest concentrations of youth in Singapore. Staff Volunteerism SP Heart Workers organise outreach activities for social service users throughout the year. These include befriending activities at Senior Activity Centres, helping seniors with their grocery runs, conducting digital clinics and more. At the height of the COVID-19 pandemic, SP Heart Workers also partnered FairPrice to bring a mobile supermarket to the doorstep of seniors. On the children and youth fronts, our SP Heart Workers were also actively involved in distributing learning kits to KidSTART children and their families, as well as conducting reading programmes and digital workshops at Allkin Singapore. In addition, they befriended youth at YGOS through sports and learning journeys. SP’s staff were part of national-level efforts to provide pandemic relief to the public, including the manning of hotlines for Temasek Foundation’s Stay Prepared programme and Ministry of Health’s home recovery scheme. For the latter, SP received national recognition through the COVID-19 Resilience Certificate. Its team leader and assistant team leader received the Public Service Medal (COVID-19) and they were among 16 staff presented the COVID-19 Resilience Medal. SP also received the President’s Certificate of Commendation for sustained support and contributions to the community through donations and volunteerism during the pandemic. Download SP Volunteers Guide Keeping our community safe At SP, safety is our highest priority. Staying free of accident and injury is an important part of our culture, for our community, our staff and our contractors. We organise outreach activities and produce educational resources to raise public awareness on gas safety and to prevent accidents arising from gas leaks and fires. Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=service Search Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Facebook-and-WhatsApp-Service-Disruption Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter WhatsApp and Facebook Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/WhatsApp-and-Facebook-Service-Disruption Media Advisory WhatsApp and Facebook Service Disruption Singapore, 4 July 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 3 July (See news report: Channel News Asia. For customers who submitted their meter readings via [Form] Application for Appointment for Energisation of Service Connectionhttps://www.spgroup.com.sg/dam/jcr:b79a3530-a175-4022-8e8c-bfcf3d298839/Application%20for%20Appointment%20for%20Energisation%20of%20Service%20Connection.pdf APPLICATION FOR APPOINTMENT FOR ENERGISATION OF SERVICE CONNECTION To: HOS, Elect Installation From [Name of Design LEW]: Company: SP Services Ltd Company: Email Address: largeinstall@spgroup.com.sg Contact No.: Date: Application No.: MSS A/C No.: Email Address (Design LEW): Email Address [Info] Supply Conditions for District Cooling Servicehttps://www.spgroup.com.sg/dam/jcr:e11e2c07-2c40-44b8-8306-7f59798fb50e/Supply%20Conditions%20for%20District%20Cooling%20Service.pdf SUPPLY CONDITIONS FOR DISTRICT COOLING SERVICE TABLE OF CONTENTS 1. General and Administrative Provisions 1.1 Purpose of the Conditions 1.2 Definitions 1.3 Hierarchy of Documents 2. General Obligations 2.1 General Obligations of the Service Provider 2.2 General Obligations of the Consumer 3 20190704 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/733dc35f-c0fb-4766-ab95-b3b6a32868ca/20190704+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory WhatsApp n F ce k Service Disruption Singapore, 4 l 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from , . (See news report: Channel News Asia. For customers who submitted their meter readings via WhatsApp since 5pm 20190314 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/6ae887a0-e021-4cb3-b1c8-3439a0e4442e/20190314+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Services-Customer-Service-Centre-Relocates-To-PWC-Building Media Release SP Services' Customer Service Centre Relocates To PWC Building 18 March 2015 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre is conveniently located next Schneider Electric Partners SP to Fully Electrify Service Vehicleshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Schneider-Electric-Partners-SP-To-Fully-Electrify-Service-Vehicles Media Release Schneider Electric Partners SP to Fully Electrify Service Vehicles Schneider Electric is the first corporate partner outside of the public transport sector to use SP Group’s nationwide EV charging network Singapore, 2 January 2020 – Schneider Electric (SE) and SP Group (SP) today Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Strides-and-SP-Group-to-Launch-Electrification-As-A-Service--EaaS--for-EV-Customers News Release Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customers Singapore, 28 May 2021 – SP Group (SP) and Strides Transportation (Strides) have signed an agreement to launch Electrification-as-a-Service (EaaS) as a new offering to Strides’ drivers and fleet [20160927] The Straits Times - Singapore Power Plugs For Electric Service Fleethttps://www.spgroup.com.sg/dam/jcr:9c93f33a-97a8-42be-8401-0876ee353fd7 | TUESDAY, SEPTEMBER 27, 2016 | THE STRAITS TIMES | B1 MENTAL ILLNESS GROUP SEEKS TO END HIRING PRACTICE B2 GALAXY NOTE7 EXCHANGE UNITS ALSO FAULTY B4 MOK KIM WHANG JAIL, FINE FOR ST MARINE EXEC IN GRAFT SCANDAL B3 Singapore Power plugs for electric service fleet It plans to switch its fleet of 400 Media Release - SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d6c1c4d-c024-4e26-b49a-9d3a0eca3b78/%5B20150318%5D+Media+Release+-+SP+Services'+Customer+Service+Centre+Relocates+To+PWC+Building.pdf?MOD=AJPERES&CVID= 18 Mar 2015 For Immediate Release MEDIA RELEASE SP Services’ Customer Service Centre Relocates To PWC Building 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre SP+Group+partners+SPC+to+install+EV+chargers+at+SPC+service+stations.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/40e38d4c-ed73-49db-8525-89aebbe212b4/SP+Group+partners+SPC+to+install+EV+chargers+at+SPC+service+stations.pdf?MOD=AJPERES&CVID= News Release SPC PARTNERS SP GROUP TO INSTALL ELECTRIC VEHICLE CHARGING POINTS AT SPC SERVICE STATIONS Roll out will begin with first five of SPC’s stations next year Singapore, 17 November 2022 – SP Group (SP) and Singapore Petroleum Company Ltd (SPC) announced today a partnership to install fast 1 2 3 4 5 ..... 65 Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Climate Services | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/climate-services/overview OverviewBusinessesIndividualsRECsCarbon CreditsSustainability ConsultingThe OneMillionTrees MovementContact Us Climate Services Enabling Your Transition to Net-Zero Countries globally have committed to the Paris Agreement. Businesses and individuals are rallying towards the collective goals of limiting global warming to 1.5 degrees Celsius and achieving carbon neutrality by mid-century. Our comprehensive range of carbon solutions will enable businesses and individuals embark on their sustainability journeys, supporting baseline measurements, developing carbon-reduction roadmap, target setting, implementation and end-to-end reporting. Get in touch with us Our Solutions Integrated Climate Services for Business Climate Services for Individuals Renewable Energy Certificates Sustainability Consulting All-in-one Platform Business Explore how your organisation can measure, reduce and offset emissions today. Read more Individuals Green your monthly electricity consumption with renewable energy. Read more Register Your Project Register your project for Renewable Energy Certificates and enhance your project returns. Read more Our Solutions Renewable Energy Certificates (RECs) Make creditable claims for renewable energy to offset Scope 2 emissions through our range of RECs in Asia. Find out more Carbon Credits Align your sustainability goals and ambitions with Carbon Credits from reputable sources. Find out more Sustainability Consulting Measure your company’s carbon footprint and develop an inventory of your emissions based on Greenhouse Gas (GHG) protocol for Scope 1, 2 and 3 to start your sustainability journey and formulate your carbon-r

Search Searchhttps://www.spgroup.com.sg/search?tag=tengah Search Searchhttps://www.spgroup.com.sg/search?tag=tengah Search Searchhttps://www.spgroup.com.sg/search?tag=tengah Search Searchhttps://www.spgroup.com.sg/search?tag=tengah Search Searchhttps://www.spgroup.com.sg/search?tag=tengah Search Searchhttps://www.spgroup.com.sg/search?tag=tengah Search Searchhttps://www.spgroup.com.sg/search?tag=tengah Search Searchhttps://www.spgroup.com.sg/search?tag=tengah Search Searchhttps://www.spgroup.com.sg/search?tag=tengah Search Searchhttps://www.spgroup.com.sg/search?tag=tengah Search Searchhttps://www.spgroup.com.sg/search?tag=tengah Search Searchhttps://www.spgroup.com.sg/search?tag=tengah Search SP Group Opens Singapore’s First Smart Energy Town Showcase at MyTengah Experience Centrehttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-Opens-Singapore-s-First-Smart-Energy-Town-Showcase-at-MyTengah-Experience-Centre at Tengah, will be open to the public from 20 October 2020. SP will bring Singapore’s first large-scale residential centralised cooling system to Tengah. Located at the HDB Hub in Toa Payoh, the MyTengah Experience Centre will give future Tengah residents and visitors a first-hand look and feel of living Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/enabling-green-mobility-in-tengah SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Enabling green mobility in Tengah SUSTAINABILITY SP Group (SP) is partnering Toyota’s authorised car distributor Borneo Motors Singapore (BMS) on EV sharing and leasing schemes for residents of Tengah. SP and BMS signed an MOU to explore Category: Sustainability Borneo Motors Singapore and SP Group to Pilot Singapore’s First Electric Car-Sharing Programme in Tengah, Singapore’s First Integrated Smart Energy Townhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Borneo-Motors-Singapore-and-SP-Group-to-pilot-Singapore-s-first-electric-car-sharing-programme-in-Tengah--Singapore-s-first-integrated-smart-energy-town News Release Borneo Motors Singapore and SP Group to Pilot Singapore’s First Electric Car-Sharing Programme in Tengah, Singapore’s First Integrated Smart Energy Town • The partnership aims to accelerate Singapore's transition to green mobility by increasing awareness on sustainable mobility [30062022]+Media+Release+-+BMS+and+SP+to+pilot+SG's+first+electric+car+sharing+programme+in+Tengah.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7aacef70-9cf0-44e6-8484-b84ac03837ec/%5B30062022%5D+Media+Release+-+BMS+and+SP+to+pilot+SG's+first+electric+car+sharing+programme+in+Tengah.pdf?MOD=AJPERES&CVID= News Release BORNEO MOTORS SINGAPORE AND SP GROUP TO PILOT SINGAPORE’S FIRST ELECTRIC CAR-SHARING PROGRAMME IN TENGAH, SINGAPORE’S FIRST INTEGRATED SMART ENERGY TOWN • The partnership aims to accelerate Singapore’s transition to green mobility by increasing awareness on sustainable mobility Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/powering-tengah--singapore-s-first-ai-enabled--eco-friendly--smart-energy-town SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Powering Tengah, Singapore’s First AI-enabled, Eco-friendly, Smart Energy Town SUSTAINABILITY Speakers and moderator at the virtual Ecosperity Conversations on “Sustainable Districts for a Sustainable City”. Photo credits: Temasek How Category: Sustainability SP Group launches Singapore’s first EV fast charging hub in a HDB carpark in Tengahhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-launches-Singapore-first-EV-fast-charging-hub-in-a-HDB-carpark Media Release SP Group launches Singapore’s first EV fast charging hub in a HDB carpark in Tengah   Eight DC and six AC charging points at Singapore’s first eco-smart town enable quick and convenient charging   Singapore, 16 May 2026 - SP Mobility, part of SP Group (SP), is bringing more high-speed [20201020] The Straits Times - 1,000 households opt in for Tengah's cool new featurehttps://www.spgroup.com.sg/dam/jcr:fea163a3-bd12-4186-8b21-42be5337b24c ” of Tengah, where some 8,000 Build-To-Order (BTO) flats have been launched so far. Home owners who opt for the energy-efficient system will save around 15 per cent to 20 per cent in upfront costs compared with current market rates, and up to 30 per cent in life cycle costs, energy utilities provider SP Searchhttps://www.spgroup.com.sg/search?tag=smart-city open digital platform Singapore is piloting more energy-efficient technologies, including district cooling systems like the one implemented in the Marina Bay district (above) in 2006, enabling energy savings of up to 40 per cent, according to energy utilities provider SP Group. Tengah new town jcr:384e4542-9961-459f-8085-16bace754c70https://www.spgroup.com.sg/dam/jcr:384e4542-9961-459f-8085-16bace754c70 THE STRAITS TIMES Tengah residents to get dedicated car-sharing service from June next year Various electrified Toyota models will be made available to Tengah residents through a car-sharing pilot between Borneo Motors and SP Group. PHOTO: SCREENGRAB FROM GOOGLE MAPS Lee Nian Tjoe Senior Transport 30-Jun-2022.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2022/30-Jun-2022.pdf THE STRAITS TIMES Tengah residents to get dedicated car-sharing service from June next year Various electrified Toyota models will be made available to Tengah residents through a car-sharing pilot between Borneo Motors and SP Group. PHOTO: SCREENGRAB FROM GOOGLE MAPS Lee Nian Tjoe Senior Transport 1 2 3 4 5 ..... 9

Search Overseas Thailandhttps://www.spgroup.com.sg/about-us/international/thailand OverviewChinaVietnamThailandAustralia Thailand Thailand’s sustainability journey is ramping up, with more policies and initiatives aimed at reducing carbon emissions slated to roll out in the coming years. These provide opportunities for SP Group to launch sustainability projects that drive Searchhttps://www.spgroup.com.sg/search?tag=thailand Search Overseas Thailandhttps://www.spgroup.com.sg/about-us/international/thailand OverviewChinaVietnamThailandAustralia Thailand Thailand’s sustainability journey is ramping up, with more policies and initiatives aimed at reducing carbon emissions slated to roll out in the coming years Searchhttps://www.spgroup.com.sg/search?tag=thailand Search Overseas Thailandhttps://www.spgroup.com.sg/about-us/international/thailand OverviewChinaVietnamThailandAustralia Thailand Thailand’s sustainability journey is ramping up, with more policies and initiatives aimed at reducing carbon emissions slated to roll out in the coming years SP Group expands renewable energy portfolio in Thailand with its first M&A dealshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-expands-renewable-energy-portfolio-in-Thailand-with-its-first-M-A-deals Media Release SP Group expands renewable energy portfolio in Thailand with its first M&A deals SP Group acquires 13 MWp of solar capacity, including 9 MWp of ground-mounted utility-scale solar farms and 4 MWp of rooftop solar projects •The new solar assets can generate approximately 17,600 MWh SP Group Accelerates Betagro's Clean Energy Transition with Large-Scale Rooftop Solar Deploymenthttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-Accelerates-Betagro-s-Clean-Energy-Transition--with-Large-Scale-Rooftop-Solar-Deployment- Media Release SP Group Accelerates Betagro's Clean Energy Transition with Large-Scale Rooftop Solar Deployment Bangkok and Singapore, 25 July 2024 – SP Group is shoring up Asia’s clean energy transition with its latest large-scale solar photovoltaic (PV) project in Thailand. The leading utilities Media Coveragehttps://www.spgroup.com.sg/about-us/media-resources/media-coverage?page=10 Limited. Permission required for reproduction. 26 Sep 2023 Berita Harian - SP Group wins tender for first district cooling project in Thailand Source: Berita Harian © Singapore Press Holdings Limited. Permission required for reproduction. 25 Sep 2023 Berita Harian Online - SP Group wins tender for first Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/driving-urban-decarbonisation-efforts-in-thailand-and-asia-pacific SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Driving urban decarbonisation efforts in Thailand and Asia Pacific SUSTAINABILITY Our partnership with Banpu Next will empower a clean energy future in Thailand and Asia Pacific. SP and Banpu Next recently signed an MOU to develop Category: Sustainability SP Group’s Integrated Energy Solutions to Power Rangsit University’s Green Energy Transformationhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-s-Integrated-Energy-Solutions-to-Power-Rangsit-University-s-Green-Energy-Transformation -climate building intelligence system, after the successful pilot at one building at the university campus achieved 40 per cent energy savings while improving occupant comfort by 14 per cent Singapore and Thailand, 15 November 2023 — Rangsit University (RSU) is set for green transformation at its 1.-Business-Times-Online---SP-Group-wins-tender-for-first-district-cooling-project-in-Thailand.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2023/1.-Business-Times-Online---SP-Group-wins-tender-for-first-district-cooling-project-in-Thailand.pdf Banking & Finance Reits & Property Energy & Commoditi SP Group wins tender for rst district cooling project in Thailand Navene Elangovan Published Mon, Sep 25, 2023 · 12:14 pm SP Group and Banpu Next say that the project will allow the complex centre to save about S$1.6 million in electricity costs BusinessTimes#BT#26-09-2023#Default#1#BTS-002#3#ccihttps://www.spgroup.com.sg/dam/jcr:4213bd9b-4418-4e31-ad5d-0da6db1c8038 2 | The T OP STORIES Business Times | Tuesday, September 26, 2023 SP Group wins tender for first district cooling project in Thailand By Navene Elangovan navene@sph.com.sg SP GROUP’S joint venture (JV) with Thai smart energy solutions provider Banpu Next has won a tender to design, build, own jcr:03531b0d-1578-4889-8352-fd9bae5c35achttps://www.spgroup.com.sg/dam/jcr:03531b0d-1578-4889-8352-fd9bae5c35ac Banking & Finance Reits & Property Energy & Commoditi SP Group wins tender for rst district cooling project in Thailand Navene Elangovan Published Mon, Sep 25, 2023 · 12:14 pm SP Group and Banpu Next say that the project will allow the complex centre to save about S$1.6 million in electricity costs 4.-Berita-Harian-Online---SP-Group-wins-tender-for-first-district-cooling-project-in-Thailand.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2023/4.-Berita-Harian-Online---SP-Group-wins-tender-for-first-district-cooling-project-in-Thailand.pdf Ekonomi & Kerja Akses Percuma SP Group menang tender pertama projek pendinginan daerah di Thailand � � SP Group Electric Car Sep 26, 2023 | 04:05 PM Dapatkan artikel ini untuk diterbitkan semula TENAGA BIJAK: SP Group dan Banpu Next berkata projek itu akan membantu pusat kompleks pemerintah di 1 2 3 4 5 ..... 11

TAKING HEART SP Group donates S$1.35m to support 450 disadvantaged ITE students It will send students on work-study stints in power grids, sustainable energy, new tech. BY MEGAN CHEAH SINGAPORE utility group SP Group is donating S$1.35 million to support 450 engineering school students in the Institute of Technical Education (ITE) through the inaugural SP Group Engineering Study Awards. The funds will be disbursed monthly to the students, who come from low-income families, over the next 3 years, the group said Launched on Tuesday (Apr 12), the new awards will complement existing book prizes for ITE’s electrical engineering students offered by the group. The group is working with ITE to send students on work-study stints in areas such as power grids, sustainable energy, and new technologies. It also links students up with SP Group’s engineers, who serve as mentors. The group noted that more than 16 per cent of its 3,600 staff are ITE alumni. Among them, close to 60 per cent went on to pursue further education and attained diplomas or degrees. Stanley Huang, group chief executive officer (CEO) of SP Group, said the group is committed to encouraging youth to pursue their career aspirations regardless of their socio-economic background. “ITE has provided many of our technical officers and technicians a strong foundation to grow their engineering capabilities,” he added. ITE CEO Low Khah Gek said the study award will enable students with financial needs to take on fewer part-time jobs and Left and above: ITE students and SP Powergrid staff. The funds from the SP Group Engineering Study Awards will be disbursed monthly to 450 ITE students over the next 3 years. PHOTOS: SP GROUP focus on their education. One such award recipient is Jackie Lim, a first-year Nitec mechatronics and robotics student who works part-time at a supermarket to help with his family’s expenses. “I am happy to receive the study award, because it means I do not need to keep thinking about having to work more hours and can instead focus more time on school,” said Lim. For over 20 years, SP Group has awarded more than 450 education scholarships, sponsorships and book prizes, amounting to S$10 million, to students with a passion for engineering across all tertiary education institutions. megancheah@sph.com.sg

Consumption_Water Average consumption of Water (CuM) Premises Types May-23 Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 HDB 1-Room 8.0 8.1 8.0 7.9 8.0 8.0 8.0 7.8 7.8 8.0 8.3 8.4 HDB 2-Room 9.6 9.7 9.4 9.5 9.5 9.5 9.6 9.3 9.3 9.3 9.7 10.0 HDB 3-Room 12.2 12.5 12.1 12.4 12.4 12.4 12.3 12.0 12.0 12.2 12.8 12.9 HDB 4-Room 15.4 15.6 15.1 15.5 15.7 15.7 15.5 15.1 15.0 15.5 16.2 16.3 HDB 5-Room 16.7 16.9 16.3 16.8 17.1 17.1 16.9 16.4 16.1 16.7 17.8 17.7 HDB Executive 18.6 18.8 18.2 18.9 19.0 19.2 18.8 18.1 18.1 18.8 19.9 19.7 Apartment 13.7 13.7 13.2 13.3 13.7 13.9 13.7 13.1 12.8 13.1 14.4 14.3 Terrace 25.3 26.0 25.5 25.9 26.0 26.5 26.5 25.2 24.3 25.8 28.0 28.4 Semi-Detached 30.7 30.9 30.7 31.5 31.6 32.9 31.9 30.4 30.0 30.7 34.9 34.6 Bungalow 50.9 48.1 48.0 48.5 51.7 54.8 54.2 48.6 49.4 46.3 59.5 58.1

SP Group and Singapore Land Group strengthen sustainability partnership with more electric vehicle charging facilities SUSTAINABILITY Singapore Land Group (SingLand) and SP Group announced that they will be installing eight new electric vehicle (EV) charging points in SingLand's properties this year. Four EV charging points were installed at Singapore Land Tower on 1 August and another four points will be installed at West Mall by the end of the year. Both companies are also working together on other sustainability projects at Singland’s properties, including district cooling and Green Energy Tech digital solutions. Read more here. - 7 August 2024 TAGS SUSTAINABILITY YOU MIGHT BE INTERESTED TO READ DSTA appoints SP Group to roll out smart utilities management system across Singapore's defence facilities SP Mobility and Huawei unveil ultra-fast EV charging integrating battery storage Singapore’s largest industrial district cooling system begins operations to support STMicroelectronics’ decarbonisation strategy

News Release UOB and SP Group partner to offset 100% or more of household electricity carbon emissions for UOB EVOL cardholders Cardholders can now achieve their sustainability goals seamlessly and conveniently when they charge their utilities bills to their card Singapore, 23 November 2022 – UOB EVOL cardholders will now be able to offset 100 per cent or more of their household electricity carbon footprint for free when they charge SP Group’s (SP) utilities bills to their credit card, via a new exclusive feature jointly launched by UOB and SP this month. With this new feature, when customers charge SP utilities bills to their UOB EVOL card, UOB will fund and contribute 2 per cent of the billed amount to purchase My Green Credits on the SP app on behalf of the customer. My Green Credits is an affordable and convenient way for customers to get on the sustainability movement by greening their energy consumption through the purchase the amount of “green credits” in the form of Renewable Energy Certificates (RECs)1. For example, when customers charge a $90 utilities bill to their UOB EVOL card, they will receive $1.80 worth of complimentary My Green Credits from UOB, equivalent to 2% of the billed amount. My Green Credits is purchased at a cost of S$0.12 per 25 kWh, which will translate to offsetting 375 kWh (kilowatt hour) or equivalent to an average national 4-room HDB flat’s electricity usage. This is equivalent to offsetting 100 per cent of the home’s electricity carbon footprint (see Annex for illustration). New UOB EVOL cardmembers paying their SP bills via the SP app will automatically enjoy the complimentary My Green Credits, while existing cardholders who are using the SP app to pay their bills before 10 November 2022 will simply need to do a one-time re-add of their EVOL card as a payment method to be eligible. My Green Credits will be automatically reflected within the customer’s SP app, with no additional effort required from them when bill payments are made. This benefit is available for both one-time and recurring SP bills payments. UOB EVOL card is the first in the market to partner with SP Group, Singapore’s national grid operator and leading sustainable energy solutions provider in the region, to offer customers complimentary My Green Credits when they use their EVOL Card to make utilities payment. This feature is applicable to all existing and new EVOL cardholders. The My Green Credits purchased will go towards supporting sustainable energy project developments in the region for the generation of green energy. 1Renewable Energy Certificates (RECs) are tradable green energy attributes that represent units of electricity generated from renewable energy generation facilities. These facilities comply with and are registered under internationally recognised standards, such as the I-REC standard, and are eligible to be issued RECs for every unit of electricity generated. A credit card that supports the green initiative UOB EVOL card is designed to appeal and serve the needs of younger customers, particularly their increasing focus on sustainability. The UOB EVOL Card is Southeast Asia’s first credit card to use bio-sourced materials to minimise ecological footprint. The EVOL Card is made of 84 percent polylactic acid (PLA) and created from renewable sources which are safe for incineration process. An EVOL Card that has expired and discarded is biodegradable in an industrial facility. Each EVOL card cuts down the use of plastic by 84 per cent and reduces carbon footprint by 10 grams per card. EVOL card also has a strong partnership with over 30 green partners to increase customers’ awareness of sustainability in their daily spending. This new card feature is another innovative initiative to further help them contribute to sustainable efforts seamlessly and conveniently. Ms Jacquelyn Tan, Head of Group Personal Financial Services, UOB, said “We understand that every customer has unique needs, preferences and goals, and this drives us to do right by them, to serve them in a way that meets their needs. Our wide suite of credit cards provides a comprehensive range of benefits and rewards to cater to different groups of customers on their differing needs. Through our partnership with SP, we are happy to further support the younger generation’s sustainability goals with our UOB EVOL card. This also shows UOB’s commitment towards sustainability, as we empower customers to work with us to tackle climate change and to forge a more sustainable future together.” Mr Luke Tang, Head of Strategy and Sustainability, SP Group, said “We are pleased to partner UOB to catalyse behaviour that promotes sustainability and the use of renewable energy certificates on the SP App to green household electricity consumption. As younger customers chart their sustainability journeys, we look forward to empowering them with green platforms and resources and collectively accelerate Singapore’s progress towards net zero.” The SP app was launched by SP as the first sustainability lifestyle app in Singapore. It aims to incorporate green solutions and initiatives to provide users with insights and solutions to manage their utilities and to reduce their carbon footprint. In addition to My Green Credits, users can also use the app to manage their utilities, reduce electricity consumption and contribute to Singapore’s sustainability targets to achieve a low-carbon future. On another sustainable front, as part of the UOB EVOL Card My Green Credits launch, SP supported National Parks Board’s (NParks) OneMillionTrees movement to plant a million more trees across Singapore by 2030 through NParks’ registered charity and IPC, Garden City Fund’s Plant-A-Tree programme. UOB and SP will plant 50 trees in April 2023, bringing us closer to realising our vision of becoming a City in Nature, a key pillar of the Singapore Green Plan 2030. Strategic partnership to create better solutions for customers This year marks the fourth year of partnership between UOB and SP, with joint efforts to empower customers on their green goals. Previous collaborations include the purchase of RECs through SP as part of a National Day promotion in 2021 for the EVOL card. UOB has also launched an API with SP in 2020, to allow UOB customers to instantly use their UNI$ to off-set their utility bills. Moving forward, UOB will work with SP to launch another new feature in the first quarter of 2023 that allows UOB cardholders to use their UNI$ to redeem for My Green Credits via the SP mobile app. They can choose which local or international renewable energy projects that they would like to support with the My Green Credits redeemed. Under the My Green Credits initiative, SP is supporting various green projects ranging from a solar farm in Vietnam, to a wind farm in Thailand, to a solar rooftop system in Singapore, to help reduce emissions and impact on the environment. In line with Singapore’s strong push to electrify its vehicle population, ecosystem, UOB and SP also have plans to provide promotional offers to customers who use their UOB cards to pay for electric vehicles (EV) charging at SP EV charging points. Over the past 2 years, UOB has been building up a suite of sustainable future solutions to make it simpler for customers to create impact with their everyday choices. The Bank has an established sustainable investing approach which set standards for its Singapore and regional footprint by curating a suite of sustainable investments across funds, bonds and structured products. This includes its first UOB Personal Financial Services (PFS) secured loans green product framework, serving as the foundation of its Go Green home and car loans. The framework leverages insight from Morningstar Sustainalytics, a leading global provider of ESG research, ratings, and data. In November 2022, UOB also will be availing a digital doorway to sustainable banking on the UOB TMRW app, allowing customers to easily access green deals, investments and banking products on mobile. Through the app, customers will also receive eco-friendly tips for the holiday festivities, and personalised insights to bank and live more sustainably in 2023.   ANNEX: Illustration of offsetting customers’ carbon footprint with UOB EVOL Card

Media Release Singapore’s First Centralised Power Plant Simulator & Structured Genco Training Programme 1. Workforce training on operations for Singapore’s power generation companies (Gencos) will now be centralised and standardised with the launch of Singapore’s first Centralised Power Plant Simulator (CPPS). 2. Developed by the Singapore Institute of Power and Gas (SIPG) – the Centralised Training Institute for Power and Gas sectors – in partnership with the Energy Market Authority (EMA) and Gencos, the CPPS courses mark the first time that Gencos operating in a competitive environment have come together to collectively design and level training standards for the sector. This ensures a consistent level of training, which plays a critical role in ensuring a secure and stable supply of electricity for Singapore. 3. Six courses integrated with CPPS training have been co-developed by SIPG and Gencos comprising Keppel Merlimau Cogen O&M, PacificLight Power, Sembcorp Cogen, Senoko Energy, Tuas Power and YTL PowerSeraya. Spanning basic to advanced levels, the training programme establishes a consistent standard for skills training, such as in power plant operations, process controls, and management of common equipment alarms and malfunctions in a controlled environment separate from actual day-to-day plant operations, ensuring the safety of participants as well as plant and system reliability. 4. A simulated environment also ensures that the workforce could be trained in scenarios which are rare in the power sector but can lead to plant shutdowns. A unique feature of the CPPS courses is that various Gencos have committed to provide trainers who are industry practitioners, who will be able to impart valuable knowledge and skills to the participants. 5. As part of the launch of the CPPS, SIPG has introduced a structured training programme consisting of two new Power Generation Certificate Programmes with certificates recognised by all Gencos. Certificates will be issued upon the completion of the CPPS courses, as well as other Power Generation courses offered by SIPG. 6. Minister of State (MOS) for Trade and Industry Low Yen Ling officiated the launch of the CPPS at SIPG today. In her opening speech, MOS Low commended key industry partners for the strong collaboration to bolster the competency of its workforce. 7. Mr Chia Soo Ping, Principal of SIPG, said: “As the energy landscape continues its dynamic and transformative journey, SIPG is focused on cultivating competencies and technological know-how needed for the industry to keep pace with change. The Gencos’ collaborative and structured approach promotes sharing and adoption of best practices. The Centralised Power Plant Simulator training reaps efficiencies and optimises the pooling of resources and expertise across all Gencos in Singapore to strengthen the overall resilience of the workforce for the energy sector.” 8. On the launch of the CPPS, Ms Violet Chen, EMA’s Industry Ecosystem Development Director, said: “We are heartened by the collective effort of SIPG and Gencos to strengthen the training of its workforce. The Power sector will continue to play a critical role in keeping the lights on and gas flowing for Singapore as we step up efforts to advance Singapore’s energy transition towards a sustainable future.”

Media Release SP Group Launches One Of The World's First Blockchain-Powered Trading Of Renewable Energy Certificates City Developments Limited and DBS Bank on board as first buyers of certificates Enables local and international organisations – regardless of size, business or location - to meet their sustainability targets Singapore, 29 October 2018 - SP Group (SP) launched one of the world’s first blockchain-powered renewable energy certificate (REC) marketplace at the ASEAN Energy Business Forum (AEBF) on Monday, 29 October 2018. In conjunction with the launch, AEBF forum participants saw screenshots of the first purchases by buyers, City Developments Limited (CDL) and DBS Bank (DBS). Designed and built in-house by SP’s team of digital energy experts, this marketplace enables local and international organisations – regardless of size, business or location in the world – to trade in RECs. The unique attributes of blockchain technology will ensure the security, integrity and traceability of each REC transaction. This will drive the greater integration of renewable energy sources on the electricity grid. Launching the marketplace innovation at the opening session of the Forum on Monday 29 October 2018, SP’s Chief Digital Officer, Samuel Tan, said, “Through blockchain technology, we enable companies to trade in renewable energy certificates conveniently, seamlessly and securely, helping them achieve greener business operations and meet their sustainability targets.” The SP REC marketplace supports local, regional and international RECs. It also supports different supply options including types of sellers and renewable energy sources. SP announced that local organisations such as CDL and DBS, who are keen drivers of sustainable solutions, have signed on as REC buyers. Solar developers such as Cleantech Solar Asia and LYS Energy Solutions, with local and regional solar assets, have signed a collaboration with SP to place their solar assets on the marketplace for sale of RECs. Katoen Natie Singapore, a global chemical logistics company who will be launching Singapore’s largest single unit rooftop solar facility at a warehouse, has also come onboard as a REC seller. When companies purchase RECs, they are consuming electricity from renewable sources, sold to them by other companies that produce green energy. With SP’s blockchain-powered marketplace, buyers are automatically matched with sellers, around the globe, according to their preferences. This helps big and small organisations to achieve their green targets and strengthens cross-border sustainability efforts with SP’s international reach. It contributes to Singapore’s low carbon targets, as part of its Paris COP-21 agreement. Annex A Hear from our Partners “As a green advocate for over two decades, CDL has always been committed to embracing technology and solutions that reduce environmental impact. Given that buildings consume 40% of energy globally, increasing the use of solar energy and neutralising our operations’ carbon footprint has been a priority in the way we build and manage our projects. We are glad to support the innovative and timely initiative by SP Group to embrace blockchain technology as a platform to accelerate Singapore’s transition to a low-carbon economy.” Ms Esther An, Chief Sustainability Officer, City Developments Limited “As Southeast Asia’s largest bank, we recognise the leadership role we can play in promoting sustainable development, including supporting innovations in renewable energy. SP Group’s blockchain REC platform will make it more economically effective for organisations and will catalyse the transition towards a low carbon economy. We look forward to many more innovations in renewable energy technologies to achieve a sustainable, affordable, secure and inclusive energy future.” Mr Mike Power, Chief Operating Officer of Technology and Operations, DBS “Cleantech Solar is excited to be onboarded onto one of the world’s first blockchain-powered REC marketplace pioneered by SP Group. By having our 120 solar sites in Asia on board this platform, we can now allow consumers, who are unable to generate their own renewable energy, another reliable solution to achieve their clean energy goals. Cleantech Solar is proud to be a contributor to SP Group’s innovative green solutions and together to work towards a zero carbon future.” Mr Raju Shukla, Executive Chairman, Cleantech Solar Asia “We are very excited to be part of the SP REC marketplace. We are launching a 6.8 MWh Solar Power Facility in Singapore this week. The SP REC marketplace gives Katoen Natie access to a broader ecosystem to drive sustainability.” Mr Koen Cardon, Chief Executive Officer, Katoen Natie Singapore “Pioneering the RECs trading since 2016, LYS Energy has envisioned the potential of blockchain technology as a powerful catalyst of a sustainable and global widespread of renewable energies adoption. Innovation leadership is our company philosophy, we are delighted today to be partnering with SP Group to support this significant milestone, as a world-wide debut of ensuring interoperability towards smart grid success while helping companies to achieve their sustainability targets.” Mr Lionel Steinitz, Chief Executive Officer, LYS Energy Solutions About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.5 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG

News Release Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customers Singapore, 28 May 2021 – SP Group (SP) and Strides Transportation (Strides) have signed an agreement to launch Electrification-as-a-Service (EaaS) as a new offering to Strides’ drivers and fleet customers. Strides will leverage SP’s high-speed public EV charging network, which is the largest of its kind in Singapore, to provide the service. Both parties also agreed on a strategic collaboration to explore various technological solutions to enhance the EaaS offering for EV customers, including the provision and operation of charging points at customer premises. Through this tie-up, Strides, a subsidiary of SMRT Road Holdings, will offer its EV drivers and corporate customers access to high-speed chargers around Singapore. This will provide greater convenience and a quicker turnaround time for its drivers. SP Mobility, a subsidiary of SP, is a dominant player and an early mover in EV charging infrastructure. It currently has 340 charging points set up in 71 locations[1] including shopping malls, commercial buildings, business parks and industrial sites islandwide. One-third of SP’s nationwide charging network are high-speed DC chargers. The signing was witnessed by Group Chief Executive Officer of SP, Mr Stanley Huang, and SMRT Corporation’s Group Chief Executive Officer, Mr Neo Kian Hong. Mr Huang said, “We are committed to accelerating Singapore’s green mobility transition and enabling large-scale adoption through accessibility, convenience and affordability. In addition to building the most pervasive network infrastructure in Singapore, we will be drawing on our technology to find new ways to meet Stride’s business needs, and the differentiated charging needs of the EV ecosystem. I am confident this partnership will provide insights and spur innovations to drive greater operational efficiencies and sustainable outcomes for customers and drivers.” Mr Tan Kian Heong, President, SMRT Road Holdings, said, “Electric vehicle charging is key to the adoption of EV and migration to green transport modes in Singapore. As a player in the EV ecosystem, we want to assure all our partners that Strides’ Electrification-as-a-Service has a suite of solutions to meet their needs. We look forward to our collaboration with SP Group, which will go a long way towards powering our fleet of EVs, which include the electric taxis that are coming our way.” Strides’ EaaS is a suite of end-to-end solutions that include the provision and maintenance of a wide range of electric vehicles, charging infrastructure and a digital management platform. Strides and SP aim to jointly develop innovative solutions that deliver a seamless user experience and help companies and fleet owners accelerate their sustainability plans. SMRT recently announced its plans to convert its entire taxi fleet to 100% electric within the next five years. The first batch of 300 electric taxis is slated to arrive in Singapore progressively from July this year. The electrification of the entire taxi fleet is part of SMRT’s growth strategy in green businesses under its urban mobility services arm, Strides Mobility. SP had earlier signed partnerships with the Goldbell Group, Grab and Schneider Electric to support the charging needs of their EV fleets. In recent months, SP announced a partnership with Chevron to install chargers at four Caltex service stations, and added chargers at locations such as Paya Lebar Quarter, Great World City and Orchid Country Club. [1] Total number of charging points and locations accurate as at 31 March 2021

GRID-TIED PHOTOVOLTAIC (PV) SYSTEM: APPLICATION FOR DECOMMISSIONING OF PV SYSTEM IN THE PREMISES To: SP PowerGrid Ltd 2 Kallang Sector Singapore 349277 For official use only Application No. Date Received PART I : APPLICANT’S DETAILS I hereby acknowledge the application to decommission the entire PV system in my premises as given in Part II by my Licensed Electrical Worker responsible for the PV system, including closing of associated PV account (if applicable). Name of Company / Applicant: Department / Sub-BU: Name of Authorised Person & Designation: Forwarding Address: Telephone: Email: Signature: Date: (DD/MM/YYYY) PART II : PV INSTALLATION DETAILS (TO BE COMPLETED BY LEW) Installation Address: Electrical Installation License No.: Utility Account No (Existing): Installation Intake Voltage: Existing Approved PV Capacity: kWp kWac I, (LEW No.: ), the (Name) undersigned Licensed Electrical Worker (LEW) for the PV system at the above premises, wish to apply for decommissioning of the entire PV system at the above premises on: Date: (at least 30 days in advance from date of application) (DD/MM/YYYY) Signature: Date: (DD/MM/YYYY) Page 1 of 1 Ver 1.0

Particulars of Electrical Installation FORM CERTIFICATE OF COMPLIANCE Name of Consumer: _______________________________________________________________ Address of Installation: _____________________________________________________________ _____________________________________________________________________________ Electrical Installation Licence No.: ____________________ MSS Account No.: ___________________ Approved load & Supply Voltage: ___________________ kW ___________________ Volts Generator(s) Installed: Operated in parallel with PowerGrid’s network No. of Generator(s): ________ Rating: _________kVA Standby Generator No. of Generator(s): ________ Rating: _________kVA Not Applicable Electrical Installation Design Certification I certify that the design of the above-mentioned electrical installation complies with the requirements of the Electricity (Electrical Installations) Regulations 2002 and the relevant Singapore Standard Code of Practice. With the certification of compliance by the LEW responsible for the installation work as shown below, I hereby request for the energisation of the supply line to the said electrical installation on _________________ (date). ___________ __________ Name & Signature of LEW responsible Licence No. Date for design of electrical installation* Electrical Installation Inspection Certification I have supervised the work of the above-mentioned electrical installation and hereby certify that the electrical installation complies with the requirements of the Electricity (Electrical Installations) Regulations 2002 and the relevant Singapore Standard Code of Practice. I further certify that the technical requirements as stipulated by the person responsible for turning on the switchgear which controls the supply of electricity to the said electrical installation have been complied with. ___________ __________ Name & Signature of LEW responsible Licence No. Date for electrical installation work* *The same LEW may perform both design and installation work for the electrical installation. Copy to: Market Support Services Licensee REF: E(EI)Reg5(2)