DISTRIBUTED ENERGY RESOURCE (DER) SYSTEM: CHECKLIST AND DECLARATION OF COMPLIANCE TO SP POWERGRID’S (SPPG) TECHNICAL REQUIREMENTS (To be submitted together with CS1 application) PART I: INSTALLATION DETAILS Consumer Name: Installation/Premises Address: For official use only Application No. Electrical Installation License No.: Installation Intake Voltage: Existing Site Approved Load: kVA / kW (to delete accordingly) PART II: DER SYSTEM DETAILS Total Short Circuit Current Contribution: Amps Metering Point Existing DER System Details Description of Metering Point kWp/kWh kWac 1,3 System Type Location ☐PV ☐BESS ☐Others:___ ☐PV ☐BESS ☐Others:___ ☐PV ☐BESS ☐Others:___ Total Existing Generation Capacity Metering Point Description of Metering Point Location Total Applied Generation Capacity Total Generation Capacity Applied DER System Details kWp/kWh kWac 1,3 System Type Owner of DER system 2 kWp/kWh kWac ,1.3 ☐PV ☐BESS ☐Others:___ ☐PV ☐BESS ☐Others:___ ☐PV ☐BESS ☐Others:___ ☐ Consumer ☐ 3 rd party ☐ Consumer ☐ 3 rd party ☐ Consumer ☐ 3 rd party 1. Based on inverter rated AC capacity. 2. If DER is owned by 3 rd party, please state Company Name: 3. The Consumer shall declare if the Owner of the applied DER system has an aggregated Generation Capacity of ≥ 1MWac installed in this premise. If yes, the Owner of the applied DER system shall furnish the Wholesaler/Generation License at point of Turn-On. ☐ No ☐ Yes New DER Inverter(s) Information: S/N Brand Model Rated Power (kWac) Quantity PART III: DOCUMENT CHECKLIST Please check the boxes to acknowledge that you have submitted the following documents: � Letter of Consent � Single Line Diagram (SLD) (from DER System to Point of Common Coupling (PCC)) Page 1 of 3 Ver 6.0 � PQ Compliance Report � Short Circuit Current Contribution Report � Inverter(s) Specifications � Voltage and Frequency Protection Settings � Inverter(s) Type Test Reports (Harmonics, Voltage Unbalance, Flicker, DC Injection) � Solar panel(s)/Batteries Specifications � Isolation Transformer Specifications (if used) � Dynamic Simulation Model (for aggregated capacity as per Transmission Code C7.2 ) � Other Supporting Documents (if any) Please submit the following documents to the respective Distribution Network (DN) sections upon commissioning of the DER system. 1) Certificate of Compliance 2) Commissioning Declaration of DER System PART IV: TECHNICAL REQUIREMENTS We confirm that the application complies with the following requirements at PCC: 1) Power Quality Harmonics Voltage at PCC (kV) 0.23 / 0.4 6.6 / 22 66 230 / 400 Total harmonic voltage distortion, VTHD < 5% < 4% < 3% < 1.5% Individual harmonic voltage (odd) < 4% < 3% < 2% < 1% Individual harmonic voltage (even) < 2% < 2% < 1% < 0.5% DC Injection Max DC injection per phase < 0.5% of inverter rated output current DC injection is deprecated Voltage Fluctuation Flicker Voltage Unbalance The LEW shall submit technical justification in the PQ compliance report for consideration, if the DER system DC injection at the PCC deviates from this requirement. Percentage difference from nominal voltage < ±3% Short term flicker severity, PST < 1.0 Long term flicker severity, PLT < 0.8 Max ratio of negative phase sequence to positive phase sequence voltage < 1% 2) Protection Abnormal Voltage Response Minimum Holding Time (s) - requirement Maximum Tripping Time (s) - requirement Abnormal Voltage Range (% of nominal voltage) V < 50 50 ≤ V < 88 110 < V < 120 > 0.6 > 2.0 > 1.0 ≤ 1.6 ≤ 3.0 ≤ 2.0 The DER generating unit shall be capable of disconnecting from the transmission system if under or over voltage is detected at the connected person’s incoming switchboard or at the generating unit terminal. Depending on the abnormal voltage range, the generating unit shall remain in operation for a minimum holding time and disconnect before the maximum tripping time as specified above. Abnormal Frequency Response Operating Time Continuous operation Frequency Range (Hz) 47.5 ≤ f ≤ 52 47 ≤ f < 47.5 Remain in operation for at least 20s each time frequency falls below 47.5Hz. 3) Reconnection The DER system shall also cease to energize the transmission system for faults on the service connection between the DER system to the PCC. The DER system may reconnect to the transmission system 1 minute after the voltage and frequency at its connection point have recovered and remained within the ranges listed as follows: (a) Frequency within 49.8Hz and 50.2Hz; Page 2 of 3 Ver 6.0 (b) Transmission network voltage within ±3% of the nominal value or distribution network voltage within ±6% of the nominal value. 4) Inverter Specification Reactive power control mode: Q(V) Control 4 If other mode is selected, please indicate the details: _____________________________________________ 4. By signing below (Part IV), you agree that the above reactive power control mode will be set before inverter(s) energization, in compliance with the requirements stipulated in the Transmission Code. For more details on the settings, please refer to Transmission Code F12. PART V: CHOICE OF BACKUP SCHEME FOR EMBEDDED GENERATION (DER) (Must be filled for Intake Voltage at HT and above) We understand that consumers connected at HT and above with embedded generation (DER) are required to choose a backup scheme 5 for their service connection. Please prepare a Supplemental Agreement for Consumer based on the backup scheme of their choice (please tick one backup scheme): ☐ 1) Summation Scheme (please tick one metering option): ☐ Installation of Summation meters (Where there are no generation meters installed, summation meters will be provided by SPPA) ☐ Generation meters (If generation meters are already installed, there is no need to install additional summation meters as the generation meters can double up as summation meters) ☐ Solar Generation Profile (Applicable for contestable consumers who have embedded generation (PV) below 10 MWac and are registered with SPS/EMC) ☐ 2) Capped Capacity Scheme ☐ 3) Extended Capped Capacity Scheme 5. For more details on backup scheme, please refer to Handbook on “How to Apply for Electricity Connection” (Appendix 39). PART VI: DECLARATION OF COMPLIANCE TO SPPG’S TECHNICAL REQUIREMENTS I, (LEW No.: ), (Name) the undersigned Licensed Electrical Worker (LEW) for the DER installation at the above premises, declare that I have evaluated and confirmed that the DER system complies with the above, including requirements as per “Technical Requirements of Distributed Generation (DG) and New Extra High Tension (EHT) Connection”. Signature: Date: (DD/MM/YYYY) Page 3 of 3 Ver 6.0

News Release SP GROUP INKS MOU WITH BCG ENERGY TO INVEST IN RENEWABLES IN VIETNAM Singapore, Vietnam, 24 May 2021 – SP Group (SP) and BCG Energy Joint Stock Company (BCG Energy), a wholly owned subsidiary of Bamboo Capital JSC, signed a Memorandum of Understanding (MoU) to invest in renewable energy projects in Vietnam. The MOU also provides an exclusive right for SP to acquire up to 49 per cent of its subsidiary Skylar Joint Stock Company (Skylar). Skylar currently has 61.1MWp of rooftop solar assets in operations. These assets are located across 14 provinces in Vietnam. SP and BCG Energy will also jointly explore opportunities to invest in other solar power projects to enhance Vietnam’s electricity supply capacity and support Vietnam’s ambitious goal of increasing the rate of electricity produced from renewable energy sources to about 30% by 2030. Skylar specialises in rooftop solar and the development and deployment of solar rooftop assets on factories and industrial zones across Vietnam. BCG Energy is regarded as a pioneer developer in Vietnam’s renewable energy industry with a portfolio of renewable energy assets. In recent years, BCG Energy priority is on research and implementation of renewable energy projects to create an alternative supply. BCG Energy partners the world’s leading players in the solar industry on solutions, technology, infrastructure development, environmental solutions, as well as analysis and research of local energy needs. These partnerships have accelerated BCG Energy’s investments made in large renewable energy plants across Vietnam. BCG Energy Chief Executive Officer, Tuan Pham said, “Our vision is to become one of the market leaders in renewable energy in Vietnam and Asia. We aim to develop 1.5 GW 1 Internal by 2023 of solar farms and wind farms and an additional 500 MW rooftop solar on industrial zone and manufacturing facilities across Vietnam over the next few years”. SP’s Group Chief Executive Officer, Mr Stanley Huang, said, “Vietnam is a key strategic market for SP and this collaboration with BCG Energy will create a strong platform for us to invest in renewables projects by leveraging the strengths of both parties.” In November last year, SP established its Vietnam office located in Ho Chi Minh city. Leveraging its capabilities in sustainable energy and digital solutions, SP aims to create value-added solutions for its customers in Vietnam and establish SP’s position as a leading sustainable energy solutions player in Asia Pacific. -Ends- About SP Group SP Group is a leading utilities group in the Asia Pacific, enabling a low-carbon, smart energy future for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective worldwide. Beyond traditional utilities services, SP Group provides a suite of renewable and sustainable energy solutions including solar energy solutions, microgrids, cooling and heating systems for business districts and residential townships, electric vehicle fast charging and green digital energy management tools for customers in Singapore and the region. 2 Internal For more information, please visit spgroup.com.sg or follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG. About BCG Energy BCG Energy is the holding company for renewable energy assets under Bamboo Capital JSC, a company listed on the Ho Chi Minh Stock Exchange. BCG Energy was founded in 2017 as a key pillar in BCG’s long-term growth strategy. Aligned with the Government’s directive for renewable power, BCG Energy focuses on development and operation of ground-mounted and rooftop solar assets in Vietnam. As part of its strategy to achieve 2.0 GW of capacity by 2023, BCG Energy also intends to diversify its portfolio into floating solar, wind power, and LNG projects in the future. About Skylar Joint Stock Company Skylar JSC – a subsidiary of BCG Energy concentrates on rooftop solar sector, provide professional services to maximize the benefits for our customers while minimize investment risks. In 2020, Skylar has installed nearly 50 MW of rooftop solar in many provinces and cities in Vietnam. In the period of 2021-2022, Skylar is expected to continue to install 250 MW of rooftop solar power in Vietnam. 3 Internal

28 Sep 2012 For Immediate Release MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 OCTOBER TO 31 DECEMBER 2012 1. For the period from 1 Oct to 31 Dec 2012, electricity tariffs will decrease by an average of 2.9%. This follows the drop in tariffs by 2.5% for the quarter from 1 Jul to 30 Sep 2012. The tariff reduction is due to lower power generation costs arising mainly from lower natural gas prices. Over the last three months (1 Jul to 15 Sep 2012), the average fuel oil price dropped by 4.5% from S$130.10 per barrel to S$124.19 per barrel. This resulted in natural gas prices also falling by 4.5%, as the price of natural gas in Asia is pegged to fuel oil price. 2. The electricity tariff for households will decrease by 2.9% (or 0.81 cents per kWh) from 28.08 cents per kWh to 27.27 cents per kWh. The average monthly electricity bill for families living in four-room HDB flats will decrease by $3.24. (please see Appendix 4 for the average reduction for different household types) 3. SP Services reviews the electricity tariffs quarterly, based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The latest tariffs in Appendix 1 have been approved by the EMA. ______________________________________________________________________________________________________ Issued by: SP Services Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No : 199504470N www.spservices.com.sg SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N Appendix 1 REVISION OF ELECTRICITY TARIFFS FROM 1 OCTOBER 2012 Existing Tariff (without GST) New Tariff (without GST) New Tariff (with 7% GST) LOW TENSION SUPPLIES, DOMESTIC All units, ¢/kWh LOW TENSION SUPPLIES, NON-DOMESTIC All units, ¢/kWh HIGH TENSION SMALL (HTS) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh |Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh HIGH TENSION LARGE (HTL) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh EXTRA HIGH TENSION (EHT) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh 28.08 27.27 29.18 28.08 27.27 29.18 6.96 6.96 7.45 10.44 10.44 11.17 26.65 25.72 27.52 16.27 15.83 16.94 0.59 0.59 0.63 6.96 6.96 7.45 10.44 10.44 11.17 26.43 25.50 27.29 16.26 15.82 16.93 0.59 0.59 0.63 6.52 6.52 6.98 9.78 9.78 10.46 25.46 24.54 26.26 16.16 15.72 16.82 0.48 0.48 0.51 SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N Appendix 2 Breakdown of Electricity Tariff 1. The electricity tariff consists of the following four components: a) Energy cost (paid to the generation companies): This will decrease by 0.81 cents per kWh from 23.03 cents per kWh to 22.22 cents per kWh in Q4 2012. This component is adjusted quarterly to reflect changes in the cost of power generation. b) Network cost (paid to SP PowerAssets): Remains unchanged at 4.78 cents per kWh. This fee is reviewed annually and was last reduced by 2.8% in April 2011. c) Market Support Services Fee (paid to SP Services): Remains unchanged at 0.22 cents per kWh. This fee is reviewed annually and has been reduced by 21% since July 2009. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): Remains unchanged at 0.05 cents per kWh. This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q4 2012 Tariff Energy Costs 22.22¢/kWh Decreased by 0.81 ¢/kWh Generation Companies Network Costs 4.78¢/kWh MSS Fee 0.22¢/kWh Market Admin & PSO Fee 0.05¢/kWh Unchanged Unchanged Unchanged SP PowerAssets SP Services Power System Operator & Energy Market Company SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N Appendix 3 1 Metric Ton of Fuel Oil is equivalent to 6.5 barrels(bbl) of Fuel Oil SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N Appendix 4 Average Reduction in Monthly Electricity Bills of Domestic Customers (Tariff Revision for 1 Oct to 31 Dec 2012) Types of Premises Average monthly consumption per Customer Average Monthly Bill New Average Monthly Bill Decrease in Average Monthly Bill kWh $(a) $(b) $b-a % HDB 1 Room 127.68 35.85 34.82 -1.03 -2.88 HDB 2 Room 188.50 52.93 51.40 -1.53 -2.88 HDB 3 Room 296.19 83.17 80.77 -2.40 -2.88 HDB 4 Room 400.24 112.39 109.15 -3.24 -2.88 HDB 5 Room 468.17 131.46 127.67 -3.79 -2.88 HDB Executive 567.71 159.41 154.81 -4.60 -2.88 Apartment 676.91 190.08 184.59 -5.48 -2.88 Terrace 973.04 273.23 265.35 -7.88 -2.88 Semi-Detached 1,254.16 352.17 342.01 -10.16 -2.88 Bungalow 2,428.67 681.97 662.30 -19.67 -2.88 SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N

The Business Times | Friday, August 25, 2023 | C OMPANIES & MARKETS 5 SP Group, Frasers Property to jointly develop smart energy solutions in Vietnam industrial park Partnership will help the development to enhance energy savings and reduce carbon emissions for all tenants By Mia Pei yxmiap@sph.com.sg SP GROUP and Frasers Property will jointly develop and implement smart energy solutions at Binh Duong Industrial Park (BDIP) in Vietnam. Both parties have inked a memorandum of understanding (MOU), they said in a joint statement on Thursday (Aug 24). The partnership will help the Frasers Property-owned industrial park to accelerate the adoption of green energy solutions, enhance energy savings and reduce carbon emissions for all tenants. SP will design, invest, install, operate and maintain smart energy solutions for the industrial service centre at BDIP in the initial phase of the MOU. These include the installation of various green infrastructure, such as solar cells, electricvehicle charging stations, as well as smart energy optimisation and management systems. Binh Duong Industrial Park is Frasers Property Vietnam’s first industrial park development in Vietnam. SP and the property developer will then collaborate on a feasibility study to implement a green micro-grid for BDIP. This will accelerate its clean energy transition by easing access to renewable energy and providing greater power reliability and resilience for the tenants. BDIP is Frasers Property Vietnam’s first industrial park development in Vietnam, and the first phase is now at over 90 per cent occupancy. The park’s industrial service centre occupies 837 square metres. To maximise energy efficiency and thermal comfort, SP will deploy smart building energy management systems, Green Energy Tech, which uses artificial intelligence to regulate the air-conditioning based on changes in occupancy and weather conditions. The parties expect to save up to 30 per cent on cooling energy and reduce carbon emissions by nearly 18 per cent. Brandon Chia (second from left), MD, sustainability energy solutions for South-east Asia and Australia, SP Group; and Lim Hua Tiong (third from left), CEO of Frasers Property Vietnam, at the MOU signing ceremony. PHOTO: SP GROUP

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LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-May-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 MAY 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0616/kWrh District Cooling System | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/district-cooling-and-heating OverviewKey ProjectsContact Us District Cooling & Heating District Cooling & Heating for Sustainable Operations District cooling and heating systems are centralised energy systems which help buildings, districts, and townships improve energy efficiency, lower operational costs and reduce their carbon footprint. As Singapore's largest district cooling operator, SP Group designs, builds and operates district cooling systems for customers across the region. These include Marina Bay in Singapore, the world's largest underground district cooling network and Raffles City Chongqing, the largest shopping mall in Chongqing, China. In partnership with STMicroelectronics (ST), SP Group will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. Read more What is District Cooling and Heating District cooling and heating is an energy-efficient urban utility service that distributes chilled or hot water and supply air-conditioning to a network of buildings, providing comfort and reliability while reducing carbon emissions. Key Benefits Instead of individual buildings having their own chillers, district cooling reaps the benefits of economies of scale by consolidating chiller and heating capacity, operated and maintained by our expert operations team. With attributes similar to public electricity supply, district cooling is an energy- and economically-efficient urban utility service. It presents attractive value propositions to building owners: Round-the-clock availability and support On-demand flexibility High supply reliability More space for alternative use Lower initial and recurrent operating costs Platinum Green Mark Certification Energy assessment on existing and potential savings To view our list of awards, please click here. Click to download the Supply Conditions for District Cooling and the latest Tariff Rates. Key Projects Marina Bay District World's largest underground district cooling network Situated in Singapore’s Marina Bay financial district, the cooling network has achieved zero supply disruptions since 2006. As one of Singapore’s Top 50 Engineering Feats, the network will be expanded and connected to five more buildings to extend the same reliable and sustainable solution to other buildings in Singapore’s core financial district. Expanding to 32 buildings by 2027 Reduces carbon emissions by nearly 22,000 tonnes annually Read MoreWatch Video Tampines Eco Town Singapore's first brownfield district cooling project In highly developed cities like Singapore, majority of land has been built up and individual building owners are already equipped with their own chiller plants. With a Distributed District Cooling (DDC) network – an interconnected cooling system – existing towns and districts may now be able to enjoy a more sustainable way to cool. 7 commercial and community buildings Reduces carbon emissions by more than 1,000 tonnes annually Brownfield District Cooling Feasibility Study: Tampines Central Distributed District Cooling  Download WhitepaperRead moreWatch Video STMicroelectronics (AMK) Singapore's largest industrial district cooling project In partnership with STMicroelectronics (ST), SP Group (SP) will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. The estimated project value of $370 million USD over 20 years, will help the manufacturing company save 20 per cent on cooling-related electricity consumption annually. 5 industrial buildings Reduces carbon emissions by more than 120,000 tonnes annually (Photo credit: STMicroelectronics) Read moreWatch Video Tengah Town Centralised Cooling System Singapore's first centralised cooling public housing township In collaboration with the Housing & Development Board, SP Group will be bringing its first large-scale residential centralised cooling system to Tengah, Singapore’s first smart energy township. Chilled water will be centrally produced from interconnected modular chiller plants built on the rooftops before it is distributed to residential and commercial units for air-conditioning. The centralised cooling system will also be serviced by SP, bringing greater convenience to residents living in Tengah. (Photo credit: HDB) Read moreVisit Microsite Raffles City Chongqing District cooling and heating in China An advanced energy-efficient cooling and heating system was designed and built for Raffles City Chongqing, an iconic integrated development, spanning 1.12 million square metres, comprising a shopping mall, a hotel, office towers, residences and service residences. A megastructure featuring a suite of 8 buildings Reduce energy consumption by more than 40 per cent, compared to conventional building's chiller plants Read more International Sports Park City SP’s largest district cooling system in Chengdu SP Group (SP) has secured a bid to build and operate a state-of-the-art district cooling and heating system for the new International Sports Park City – an integrated development with commercial, residential and leisure spaces in Chengdu, China. The sustainable cooling solution will be enhanced with an ice thermal energy storage system that will strengthen its reliability and performance. This is SP’s first deployment in China of such a system. With an installed cooling capacity of 9,800 refrigeration tonnes, this project will be SP’s largest district cooling system in Chengdu when operational in 2025. Enables energy savings of 2,900 MWh annually Reduces carbon emissions by 1,700 tonnes Delivers greater energy efficiency of over 30% for cooling and over 50% for heating Read more Shudu Center Upgrade to energy-efficient cooling and heating Building on successful projects in Chengdu, SP Group acquired Shudu Center’s existing chiller plant to optimise it for district cooling and heating. The mixed-use development is equipped with a 7,000 refrigeration-tonne cooling and heating system that ensures efficient energy consumption and a sustainable way to work and play in comfort. 7 commercial, retail, and office buildings Covers a land area of 4,400 square metres Government Complex Center Zone C SP's first district cooling project in Thailand SP Group and Banpu NEXT have entered a joint venture to design, build, own and operate a cutting-edge district cooling system at Government Complex Center Zone C in Bangkok, Thailand. As SP’s first district cooling project in Thailand, the integrated development will have a total cooling capacity of up to 14,000 refrigeration tonnes and is expected to achieve results equivalent to removing about 20,000 Internal Combustion Engine cars from the roads over 20 years. Total gross floor area of 660,000 square metres Reduces carbon emissions by up to 3,000 tonnes annually Achieves 20 per cent in energy savings per year Read more International Urban Design Centre China’s first ever district cooling microgrid Under the MOUs signed with Wuhou District government, SP will serve as the sustainable energy solutions partner to the district government with the objective of establishing the district as the benchmark for smart eco-districts in Chengdu. This includes developing and implementing technologies and digital solutions such as advanced data analytics and artificial intelligence tools to support the city’s roadmap to carbon neutrality. Total gross floor area of 630,000 square metres Cooling capacity of 1,950 refregeration tonnes Achieves 35 per cent and 50 per cent in cooling and heating savings per year respectively Read more Chongqing East Railway Station Delivering sustainable energy to Western China’s largest high-speed rail hub Sino-Singapore Energy Services, a joint venture between SP Group and Chongqing Gas Group, is the integrated energy system operator for Chongqing East Railway Station, the largest high-speed railway hub in Western China. The project marks the first time a major high-speed railway hub in the country has appointed a professional third-party energy services provider to manage its energy systems. The integrated energy system spans 360,000 square metres and features a trigeneration setup — combining natural gas-powered electricity generation with high-efficiency chillers to provide cooling, heating and electricity.  Cooling and heating capacity of nearly 14,000 refrigeration tonnes Reduces energy consumption by 15% each year Lowers carbon emissions by approximately 9,400 tonnes per year Read more Additional Media Supply condition for Marina Bay district cooling Latest tariff rates for Marina Bay district cooling Latest News SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Read more Ground feedback, digital tools: How she helps 8,000 workers end their day safely Read more Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more SP Digital’s Green Energy Tech (GET) solutions at Airbus Asia Training Centre Read more Launch of Distributed District Cooling network at Tampines Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. 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FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2022 Capacity Charge : $21.28/kWr per month Usage Charge : $0.1549/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2024.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2024 Capacity Charge : $23.67/kWr per month Usage Charge : $0.0798/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0651/kWrh District Cooling System | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/district-cooling-and-heating OverviewKey ProjectsContact Us District Cooling & Heating District Cooling & Heating for Sustainable Operations District cooling and heating systems are centralised energy systems which help buildings, districts, and townships improve energy efficiency, lower operational costs and reduce their carbon footprint. As Singapore's largest district cooling operator, SP Group designs, builds and operates district cooling systems for customers across the region. These include Marina Bay in Singapore, the world's largest underground district cooling network and Raffles City Chongqing, the largest shopping mall in Chongqing, China. In partnership with STMicroelectronics (ST), SP Group will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. Read more What is District Cooling and Heating District cooling and heating is an energy-efficient urban utility service that distributes chilled or hot water and supply air-conditioning to a network of buildings, providing comfort and reliability while reducing carbon emissions. Key Benefits Instead of individual buildings having their own chillers, district cooling reaps the benefits of economies of scale by consolidating chiller and heating capacity, operated and maintained by our expert operations team. With attributes similar to public electricity supply, district cooling is an energy- and economically-efficient urban utility service. It presents attractive value propositions to building owners: Round-the-clock availability and support On-demand flexibility High supply reliability More space for alternative use Lower initial and recurrent operating costs Platinum Green Mark Certification Energy assessment on existing and potential savings To view our list of awards, please click here. Click to download the Supply Conditions for District Cooling and the latest Tariff Rates. Key Projects Marina Bay District World's largest underground district cooling network Situated in Singapore’s Marina Bay financial district, the cooling network has achieved zero supply disruptions since 2006. As one of Singapore’s Top 50 Engineering Feats, the network will be expanded and connected to five more buildings to extend the same reliable and sustainable solution to other buildings in Singapore’s core financial district. Expanding to 32 buildings by 2027 Reduces carbon emissions by nearly 22,000 tonnes annually Read MoreWatch Video Tampines Eco Town Singapore's first brownfield district cooling project In highly developed cities like Singapore, majority of land has been built up and individual building owners are already equipped with their own chiller plants. With a Distributed District Cooling (DDC) network – an interconnected cooling system – existing towns and districts may now be able to enjoy a more sustainable way to cool. 7 commercial and community buildings Reduces carbon emissions by more than 1,000 tonnes annually Brownfield District Cooling Feasibility Study: Tampines Central Distributed District Cooling  Download WhitepaperRead moreWatch Video STMicroelectronics (AMK) Singapore's largest industrial district cooling project In partnership with STMicroelectronics (ST), SP Group (SP) will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. The estimated project value of $370 million USD over 20 years, will help the manufacturing company save 20 per cent on cooling-related electricity consumption annually. 5 industrial buildings Reduces carbon emissions by more than 120,000 tonnes annually (Photo credit: STMicroelectronics) Read moreWatch Video Tengah Town Centralised Cooling System Singapore's first centralised cooling public housing township In collaboration with the Housing & Development Board, SP Group will be bringing its first large-scale residential centralised cooling system to Tengah, Singapore’s first smart energy township. Chilled water will be centrally produced from interconnected modular chiller plants built on the rooftops before it is distributed to residential and commercial units for air-conditioning. The centralised cooling system will also be serviced by SP, bringing greater convenience to residents living in Tengah. (Photo credit: HDB) Read moreVisit Microsite Raffles City Chongqing District cooling and heating in China An advanced energy-efficient cooling and heating system was designed and built for Raffles City Chongqing, an iconic integrated development, spanning 1.12 million square metres, comprising a shopping mall, a hotel, office towers, residences and service residences. A megastructure featuring a suite of 8 buildings Reduce energy consumption by more than 40 per cent, compared to conventional building's chiller plants Read more International Sports Park City SP’s largest district cooling system in Chengdu SP Group (SP) has secured a bid to build and operate a state-of-the-art district cooling and heating system for the new International Sports Park City – an integrated development with commercial, residential and leisure spaces in Chengdu, China. The sustainable cooling solution will be enhanced with an ice thermal energy storage system that will strengthen its reliability and performance. This is SP’s first deployment in China of such a system. With an installed cooling capacity of 9,800 refrigeration tonnes, this project will be SP’s largest district cooling system in Chengdu when operational in 2025. Enables energy savings of 2,900 MWh annually Reduces carbon emissions by 1,700 tonnes Delivers greater energy efficiency of over 30% for cooling and over 50% for heating Read more Shudu Center Upgrade to energy-efficient cooling and heating Building on successful projects in Chengdu, SP Group acquired Shudu Center’s existing chiller plant to optimise it for district cooling and heating. The mixed-use development is equipped with a 7,000 refrigeration-tonne cooling and heating system that ensures efficient energy consumption and a sustainable way to work and play in comfort. 7 commercial, retail, and office buildings Covers a land area of 4,400 square metres Government Complex Center Zone C SP's first district cooling project in Thailand SP Group and Banpu NEXT have entered a joint venture to design, build, own and operate a cutting-edge district cooling system at Government Complex Center Zone C in Bangkok, Thailand. As SP’s first district cooling project in Thailand, the integrated development will have a total cooling capacity of up to 14,000 refrigeration tonnes and is expected to achieve results equivalent to removing about 20,000 Internal Combustion Engine cars from the roads over 20 years. Total gross floor area of 660,000 square metres Reduces carbon emissions by up to 3,000 tonnes annually Achieves 20 per cent in energy savings per year Read more International Urban Design Centre China’s first ever district cooling microgrid Under the MOUs signed with Wuhou District government, SP will serve as the sustainable energy solutions partner to the district government with the objective of establishing the district as the benchmark for smart eco-districts in Chengdu. This includes developing and implementing technologies and digital solutions such as advanced data analytics and artificial intelligence tools to support the city’s roadmap to carbon neutrality. Total gross floor area of 630,000 square metres Cooling capacity of 1,950 refregeration tonnes Achieves 35 per cent and 50 per cent in cooling and heating savings per year respectively Read more Chongqing East Railway Station Delivering sustainable energy to Western China’s largest high-speed rail hub Sino-Singapore Energy Services, a joint venture between SP Group and Chongqing Gas Group, is the integrated energy system operator for Chongqing East Railway Station, the largest high-speed railway hub in Western China. The project marks the first time a major high-speed railway hub in the country has appointed a professional third-party energy services provider to manage its energy systems. The integrated energy system spans 360,000 square metres and features a trigeneration setup — combining natural gas-powered electricity generation with high-efficiency chillers to provide cooling, heating and electricity.  Cooling and heating capacity of nearly 14,000 refrigeration tonnes Reduces energy consumption by 15% each year Lowers carbon emissions by approximately 9,400 tonnes per year Read more Additional Media Supply condition for Marina Bay district cooling Latest tariff rates for Marina Bay district cooling Latest News SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more SP Digital’s Green Energy Tech (GET) solutions at Airbus Asia Training Centre Read more Launch of Distributed District Cooling network at Tampines Read more Launch of Singapore’s Fastest Public EV Charger at Temasek Polytechnic by SP Mobility and Huawei Read more SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Read more S'pore engineer explains why bird poop is so dangerous to solar panels Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0651/kWrh District Cooling System | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/district-cooling-and-heating OverviewKey ProjectsContact Us District Cooling & Heating District Cooling & Heating for Sustainable Operations District cooling and heating systems are centralised energy systems which help buildings, districts, and townships improve energy efficiency, lower operational costs and reduce their carbon footprint. As Singapore's largest district cooling operator, SP Group designs, builds and operates district cooling systems for customers across the region. These include Marina Bay in Singapore, the world's largest underground district cooling network and Raffles City Chongqing, the largest shopping mall in Chongqing, China. In partnership with STMicroelectronics (ST), SP Group will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. Read more What is District Cooling and Heating District cooling and heating is an energy-efficient urban utility service that distributes chilled or hot water and supply air-conditioning to a network of buildings, providing comfort and reliability while reducing carbon emissions. Key Benefits Instead of individual buildings having their own chillers, district cooling reaps the benefits of economies of scale by consolidating chiller and heating capacity, operated and maintained by our expert operations team. With attributes similar to public electricity supply, district cooling is an energy- and economically-efficient urban utility service. It presents attractive value propositions to building owners: Round-the-clock availability and support On-demand flexibility High supply reliability More space for alternative use Lower initial and recurrent operating costs Platinum Green Mark Certification Energy assessment on existing and potential savings To view our list of awards, please click here. Click to download the Supply Conditions for District Cooling and the latest Tariff Rates. Key Projects Marina Bay District World's largest underground district cooling network Situated in Singapore’s Marina Bay financial district, the cooling network has achieved zero supply disruptions since 2006. As one of Singapore’s Top 50 Engineering Feats, the network will be expanded and connected to five more buildings to extend the same reliable and sustainable solution to other buildings in Singapore’s core financial district. Expanding to 32 buildings by 2027 Reduces carbon emissions by nearly 22,000 tonnes annually Read MoreWatch Video Tampines Eco Town Singapore's first brownfield district cooling project In highly developed cities like Singapore, majority of land has been built up and individual building owners are already equipped with their own chiller plants. With a Distributed District Cooling (DDC) network – an interconnected cooling system – existing towns and districts may now be able to enjoy a more sustainable way to cool. 7 commercial and community buildings Reduces carbon emissions by more than 1,000 tonnes annually Brownfield District Cooling Feasibility Study: Tampines Central Distributed District Cooling  Download WhitepaperRead moreWatch Video STMicroelectronics (AMK) Singapore's largest industrial district cooling project In partnership with STMicroelectronics (ST), SP Group (SP) will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. The estimated project value of $370 million USD over 20 years, will help the manufacturing company save 20 per cent on cooling-related electricity consumption annually. 5 industrial buildings Reduces carbon emissions by more than 120,000 tonnes annually (Photo credit: STMicroelectronics) Read moreWatch Video Tengah Town Centralised Cooling System Singapore's first centralised cooling public housing township In collaboration with the Housing & Development Board, SP Group will be bringing its first large-scale residential centralised cooling system to Tengah, Singapore’s first smart energy township. Chilled water will be centrally produced from interconnected modular chiller plants built on the rooftops before it is distributed to residential and commercial units for air-conditioning. The centralised cooling system will also be serviced by SP, bringing greater convenience to residents living in Tengah. (Photo credit: HDB) Read moreVisit Microsite Raffles City Chongqing District cooling and heating in China An advanced energy-efficient cooling and heating system was designed and built for Raffles City Chongqing, an iconic integrated development, spanning 1.12 million square metres, comprising a shopping mall, a hotel, office towers, residences and service residences. A megastructure featuring a suite of 8 buildings Reduce energy consumption by more than 40 per cent, compared to conventional building's chiller plants Read more International Sports Park City SP’s largest district cooling system in Chengdu SP Group (SP) has secured a bid to build and operate a state-of-the-art district cooling and heating system for the new International Sports Park City – an integrated development with commercial, residential and leisure spaces in Chengdu, China. The sustainable cooling solution will be enhanced with an ice thermal energy storage system that will strengthen its reliability and performance. This is SP’s first deployment in China of such a system. With an installed cooling capacity of 9,800 refrigeration tonnes, this project will be SP’s largest district cooling system in Chengdu when operational in 2025. Enables energy savings of 2,900 MWh annually Reduces carbon emissions by 1,700 tonnes Delivers greater energy efficiency of over 30% for cooling and over 50% for heating Read more Shudu Center Upgrade to energy-efficient cooling and heating Building on successful projects in Chengdu, SP Group acquired Shudu Center’s existing chiller plant to optimise it for district cooling and heating. The mixed-use development is equipped with a 7,000 refrigeration-tonne cooling and heating system that ensures efficient energy consumption and a sustainable way to work and play in comfort. 7 commercial, retail, and office buildings Covers a land area of 4,400 square metres Government Complex Center Zone C SP's first district cooling project in Thailand SP Group and Banpu NEXT have entered a joint venture to design, build, own and operate a cutting-edge district cooling system at Government Complex Center Zone C in Bangkok, Thailand. As SP’s first district cooling project in Thailand, the integrated development will have a total cooling capacity of up to 14,000 refrigeration tonnes and is expected to achieve results equivalent to removing about 20,000 Internal Combustion Engine cars from the roads over 20 years. Total gross floor area of 660,000 square metres Reduces carbon emissions by up to 3,000 tonnes annually Achieves 20 per cent in energy savings per year Read more International Urban Design Centre China’s first ever district cooling microgrid Under the MOUs signed with Wuhou District government, SP will serve as the sustainable energy solutions partner to the district government with the objective of establishing the district as the benchmark for smart eco-districts in Chengdu. This includes developing and implementing technologies and digital solutions such as advanced data analytics and artificial intelligence tools to support the city’s roadmap to carbon neutrality. Total gross floor area of 630,000 square metres Cooling capacity of 1,950 refregeration tonnes Achieves 35 per cent and 50 per cent in cooling and heating savings per year respectively Read more Chongqing East Railway Station Delivering sustainable energy to Western China’s largest high-speed rail hub Sino-Singapore Energy Services, a joint venture between SP Group and Chongqing Gas Group, is the integrated energy system operator for Chongqing East Railway Station, the largest high-speed railway hub in Western China. The project marks the first time a major high-speed railway hub in the country has appointed a professional third-party energy services provider to manage its energy systems. The integrated energy system spans 360,000 square metres and features a trigeneration setup — combining natural gas-powered electricity generation with high-efficiency chillers to provide cooling, heating and electricity.  Cooling and heating capacity of nearly 14,000 refrigeration tonnes Reduces energy consumption by 15% each year Lowers carbon emissions by approximately 9,400 tonnes per year Read more Additional Media Supply condition for Marina Bay district cooling Latest tariff rates for Marina Bay district cooling Latest News SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more SP Digital’s Green Energy Tech (GET) solutions at Airbus Asia Training Centre Read more Launch of Distributed District Cooling network at Tampines Read more Launch of Singapore’s Fastest Public EV Charger at Temasek Polytechnic by SP Mobility and Huawei Read more SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Read more S'pore engineer explains why bird poop is so dangerous to solar panels Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-May-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 MAY 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0616/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2024.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2024 Capacity Charge : $23.67/kWr per month Usage Charge : $0.0798/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/8ae71105-507f-4abc-8e63-53015ea1dff7/%5BInfo%5D+Tariff+for+District+Cooling+(from+1+May+2022).pdf?MOD=AJPERES&CVID= SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2022 Capacity Charge : $21.28/kWr per month Usage Charge : $0.1549/kWrh Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search District Cooling System | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/district-cooling-and-heating OverviewKey ProjectsContact Us District Cooling & Heating District Cooling & Heating for Sustainable Operations District cooling and heating systems are centralised energy systems which help buildings, districts, and townships improve energy efficiency, lower operational costs and reduce their carbon footprint. As Singapore's largest district cooling operator, SP Group designs, builds and operates district cooling systems for customers across the region. These include Marina Bay in Singapore, the world's largest underground district cooling network and Raffles City Chongqing, the largest shopping mall in Chongqing, China. In partnership with STMicroelectronics (ST), SP Group will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. Read more What is District Cooling and Heating District cooling and heating is an energy-efficient urban utility service that distributes chilled or hot water and supply air-conditioning to a network of buildings, providing comfort and reliability while reducing carbon emissions. Key Benefits Instead of individual buildings having their own chillers, district cooling reaps the benefits of economies of scale by consolidating chiller and heating capacity, operated and maintained by our expert operations team. With attributes similar to public electricity supply, district cooling is an energy- and economically-efficient urban utility service. It presents attractive value propositions to building owners: Round-the-clock availability and support On-demand flexibility High supply reliability More space for alternative use Lower initial and recurrent operating costs Platinum Green Mark Certification Energy assessment on existing and potential savings To view our list of awards, please click here. Click to download the Supply Conditions for District Cooling and the latest Tariff Rates. Key Projects Marina Bay District World's largest underground district cooling network Situated in Singapore’s Marina Bay financial district, the cooling network has achieved zero supply disruptions since 2006. As one of Singapore’s Top 50 Engineering Feats, the network will be expanded and connected to five more buildings to extend the same reliable and sustainable solution to other buildings in Singapore’s core financial district. Expanding to 32 buildings by 2027 Reduces carbon emissions by nearly 22,000 tonnes annually Read MoreWatch Video Tampines Eco Town Singapore's first brownfield district cooling project In highly developed cities like Singapore, majority of land has been built up and individual building owners are already equipped with their own chiller plants. With a Distributed District Cooling (DDC) network – an interconnected cooling system – existing towns and districts may now be able to enjoy a more sustainable way to cool. 7 commercial and community buildings Reduces carbon emissions by more than 1,000 tonnes annually Brownfield District Cooling Feasibility Study: Tampines Central Distributed District Cooling  Download WhitepaperRead moreWatch Video STMicroelectronics (AMK) Singapore's largest industrial district cooling project In partnership with STMicroelectronics (ST), SP Group (SP) will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. The estimated project value of $370 million USD over 20 years, will help the manufacturing company save 20 per cent on cooling-related electricity consumption annually. 5 industrial buildings Reduces carbon emissions by more than 120,000 tonnes annually (Photo credit: STMicroelectronics) Read moreWatch Video Tengah Town Centralised Cooling System Singapore's first centralised cooling public housing township In collaboration with the Housing & Development Board, SP Group will be bringing its first large-scale residential centralised cooling system to Tengah, Singapore’s first smart energy township. Chilled water will be centrally produced from interconnected modular chiller plants built on the rooftops before it is distributed to residential and commercial units for air-conditioning. The centralised cooling system will also be serviced by SP, bringing greater convenience to residents living in Tengah. (Photo credit: HDB) Read moreVisit Microsite Raffles City Chongqing District cooling and heating in China An advanced energy-efficient cooling and heating system was designed and built for Raffles City Chongqing, an iconic integrated development, spanning 1.12 million square metres, comprising a shopping mall, a hotel, office towers, residences and service residences. A megastructure featuring a suite of 8 buildings Reduce energy consumption by more than 40 per cent, compared to conventional building's chiller plants Read more International Sports Park City SP’s largest district cooling system in Chengdu SP Group (SP) has secured a bid to build and operate a state-of-the-art district cooling and heating system for the new International Sports Park City – an integrated development with commercial, residential and leisure spaces in Chengdu, China. The sustainable cooling solution will be enhanced with an ice thermal energy storage system that will strengthen its reliability and performance. This is SP’s first deployment in China of such a system. With an installed cooling capacity of 9,800 refrigeration tonnes, this project will be SP’s largest district cooling system in Chengdu when operational in 2025. Enables energy savings of 2,900 MWh annually Reduces carbon emissions by 1,700 tonnes Delivers greater energy efficiency of over 30% for cooling and over 50% for heating Read more Shudu Center Upgrade to energy-efficient cooling and heating Building on successful projects in Chengdu, SP Group acquired Shudu Center’s existing chiller plant to optimise it for district cooling and heating. The mixed-use development is equipped with a 7,000 refrigeration-tonne cooling and heating system that ensures efficient energy consumption and a sustainable way to work and play in comfort. 7 commercial, retail, and office buildings Covers a land area of 4,400 square metres Government Complex Center Zone C SP's first district cooling project in Thailand SP Group and Banpu NEXT have entered a joint venture to design, build, own and operate a cutting-edge district cooling system at Government Complex Center Zone C in Bangkok, Thailand. As SP’s first district cooling project in Thailand, the integrated development will have a total cooling capacity of up to 14,000 refrigeration tonnes and is expected to achieve results equivalent to removing about 20,000 Internal Combustion Engine cars from the roads over 20 years. Total gross floor area of 660,000 square metres Reduces carbon emissions by up to 3,000 tonnes annually Achieves 20 per cent in energy savings per year Read more International Urban Design Centre China’s first ever district cooling microgrid Under the MOUs signed with Wuhou District government, SP will serve as the sustainable energy solutions partner to the district government with the objective of establishing the district as the benchmark for smart eco-districts in Chengdu. This includes developing and implementing technologies and digital solutions such as advanced data analytics and artificial intelligence tools to support the city’s roadmap to carbon neutrality. Total gross floor area of 630,000 square metres Cooling capacity of 1,950 refregeration tonnes Achieves 35 per cent and 50 per cent in cooling and heating savings per year respectively Read more Chongqing East Railway Station Delivering sustainable energy to Western China’s largest high-speed rail hub Sino-Singapore Energy Services, a joint venture between SP Group and Chongqing Gas Group, is the integrated energy system operator for Chongqing East Railway Station, the largest high-speed railway hub in Western China. The project marks the first time a major high-speed railway hub in the country has appointed a professional third-party energy services provider to manage its energy systems. The integrated energy system spans 360,000 square metres and features a trigeneration setup — combining natural gas-powered electricity generation with high-efficiency chillers to provide cooling, heating and electricity.  Cooling and heating capacity of nearly 14,000 refrigeration tonnes Reduces energy consumption by 15% each year Lowers carbon emissions by approximately 9,400 tonnes per year Read more Additional Media Supply condition for Marina Bay district cooling Latest tariff rates for Marina Bay district cooling Latest News SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more SP Digital’s Green Energy Tech (GET) solutions at Airbus Asia Training Centre Read more Launch of Distributed District Cooling network at Tampines Read more Launch of Singapore’s Fastest Public EV Charger at Temasek Polytechnic by SP Mobility and Huawei Read more SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Read more S'pore engineer explains why bird poop is so dangerous to solar panels Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/8ae71105-507f-4abc-8e63-53015ea1dff7/%5BInfo%5D+Tariff+for+District+Cooling+(from+1+May+2022).pdf?MOD=AJPERES&CVID= SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2022 Capacity Charge : $21.28/kWr per month Usage Charge : $0.1549/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2024.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2024 Capacity Charge : $23.67/kWr per month Usage Charge : $0.0798/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-May-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 MAY 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0616/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0651/kWrh Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/8ae71105-507f-4abc-8e63-53015ea1dff7/%5BInfo%5D+Tariff+for+District+Cooling+(from+1+May+2022).pdf?MOD=AJPERES&CVID= SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2022 Capacity Charge : $21.28/kWr per month Usage Charge : $0.1549/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0651/kWrh District Cooling System | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/district-cooling-and-heating OverviewKey ProjectsContact Us District Cooling & Heating District Cooling & Heating for Sustainable Operations District cooling and heating systems are centralised energy systems which help buildings, districts, and townships improve energy efficiency, lower operational costs and reduce their carbon footprint. As Singapore's largest district cooling operator, SP Group designs, builds and operates district cooling systems for customers across the region. These include Marina Bay in Singapore, the world's largest underground district cooling network and Raffles City Chongqing, the largest shopping mall in Chongqing, China. In partnership with STMicroelectronics (ST), SP Group will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. Read more What is District Cooling and Heating District cooling and heating is an energy-efficient urban utility service that distributes chilled or hot water and supply air-conditioning to a network of buildings, providing comfort and reliability while reducing carbon emissions. Key Benefits Instead of individual buildings having their own chillers, district cooling reaps the benefits of economies of scale by consolidating chiller and heating capacity, operated and maintained by our expert operations team. With attributes similar to public electricity supply, district cooling is an energy- and economically-efficient urban utility service. It presents attractive value propositions to building owners: Round-the-clock availability and support On-demand flexibility High supply reliability More space for alternative use Lower initial and recurrent operating costs Platinum Green Mark Certification Energy assessment on existing and potential savings To view our list of awards, please click here. Click to download the Supply Conditions for District Cooling and the latest Tariff Rates. Key Projects Marina Bay District World's largest underground district cooling network Situated in Singapore’s Marina Bay financial district, the cooling network has achieved zero supply disruptions since 2006. As one of Singapore’s Top 50 Engineering Feats, the network will be expanded and connected to five more buildings to extend the same reliable and sustainable solution to other buildings in Singapore’s core financial district. Expanding to 32 buildings by 2027 Reduces carbon emissions by nearly 22,000 tonnes annually Read MoreWatch Video Tampines Eco Town Singapore's first brownfield district cooling project In highly developed cities like Singapore, majority of land has been built up and individual building owners are already equipped with their own chiller plants. With a Distributed District Cooling (DDC) network – an interconnected cooling system – existing towns and districts may now be able to enjoy a more sustainable way to cool. 7 commercial and community buildings Reduces carbon emissions by more than 1,000 tonnes annually Brownfield District Cooling Feasibility Study: Tampines Central Distributed District Cooling  Download WhitepaperRead moreWatch Video STMicroelectronics (AMK) Singapore's largest industrial district cooling project In partnership with STMicroelectronics (ST), SP Group (SP) will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. The estimated project value of $370 million USD over 20 years, will help the manufacturing company save 20 per cent on cooling-related electricity consumption annually. 5 industrial buildings Reduces carbon emissions by more than 120,000 tonnes annually (Photo credit: STMicroelectronics) Read moreWatch Video Tengah Town Centralised Cooling System Singapore's first centralised cooling public housing township In collaboration with the Housing & Development Board, SP Group will be bringing its first large-scale residential centralised cooling system to Tengah, Singapore’s first smart energy township. Chilled water will be centrally produced from interconnected modular chiller plants built on the rooftops before it is distributed to residential and commercial units for air-conditioning. The centralised cooling system will also be serviced by SP, bringing greater convenience to residents living in Tengah. (Photo credit: HDB) Read moreVisit Microsite Raffles City Chongqing District cooling and heating in China An advanced energy-efficient cooling and heating system was designed and built for Raffles City Chongqing, an iconic integrated development, spanning 1.12 million square metres, comprising a shopping mall, a hotel, office towers, residences and service residences. A megastructure featuring a suite of 8 buildings Reduce energy consumption by more than 40 per cent, compared to conventional building's chiller plants Read more International Sports Park City SP’s largest district cooling system in Chengdu SP Group (SP) has secured a bid to build and operate a state-of-the-art district cooling and heating system for the new International Sports Park City – an integrated development with commercial, residential and leisure spaces in Chengdu, China. The sustainable cooling solution will be enhanced with an ice thermal energy storage system that will strengthen its reliability and performance. This is SP’s first deployment in China of such a system. With an installed cooling capacity of 9,800 refrigeration tonnes, this project will be SP’s largest district cooling system in Chengdu when operational in 2025. Enables energy savings of 2,900 MWh annually Reduces carbon emissions by 1,700 tonnes Delivers greater energy efficiency of over 30% for cooling and over 50% for heating Read more Shudu Center Upgrade to energy-efficient cooling and heating Building on successful projects in Chengdu, SP Group acquired Shudu Center’s existing chiller plant to optimise it for district cooling and heating. The mixed-use development is equipped with a 7,000 refrigeration-tonne cooling and heating system that ensures efficient energy consumption and a sustainable way to work and play in comfort. 7 commercial, retail, and office buildings Covers a land area of 4,400 square metres Government Complex Center Zone C SP's first district cooling project in Thailand SP Group and Banpu NEXT have entered a joint venture to design, build, own and operate a cutting-edge district cooling system at Government Complex Center Zone C in Bangkok, Thailand. As SP’s first district cooling project in Thailand, the integrated development will have a total cooling capacity of up to 14,000 refrigeration tonnes and is expected to achieve results equivalent to removing about 20,000 Internal Combustion Engine cars from the roads over 20 years. Total gross floor area of 660,000 square metres Reduces carbon emissions by up to 3,000 tonnes annually Achieves 20 per cent in energy savings per year Read more International Urban Design Centre China’s first ever district cooling microgrid Under the MOUs signed with Wuhou District government, SP will serve as the sustainable energy solutions partner to the district government with the objective of establishing the district as the benchmark for smart eco-districts in Chengdu. This includes developing and implementing technologies and digital solutions such as advanced data analytics and artificial intelligence tools to support the city’s roadmap to carbon neutrality. Total gross floor area of 630,000 square metres Cooling capacity of 1,950 refregeration tonnes Achieves 35 per cent and 50 per cent in cooling and heating savings per year respectively Read more Chongqing East Railway Station Delivering sustainable energy to Western China’s largest high-speed rail hub Sino-Singapore Energy Services, a joint venture between SP Group and Chongqing Gas Group, is the integrated energy system operator for Chongqing East Railway Station, the largest high-speed railway hub in Western China. The project marks the first time a major high-speed railway hub in the country has appointed a professional third-party energy services provider to manage its energy systems. The integrated energy system spans 360,000 square metres and features a trigeneration setup — combining natural gas-powered electricity generation with high-efficiency chillers to provide cooling, heating and electricity.  Cooling and heating capacity of nearly 14,000 refrigeration tonnes Reduces energy consumption by 15% each year Lowers carbon emissions by approximately 9,400 tonnes per year Read more Additional Media Supply condition for Marina Bay district cooling Latest tariff rates for Marina Bay district cooling Latest News SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more SP Digital’s Green Energy Tech (GET) solutions at Airbus Asia Training Centre Read more Launch of Distributed District Cooling network at Tampines Read more Launch of Singapore’s Fastest Public EV Charger at Temasek Polytechnic by SP Mobility and Huawei Read more SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Read more S'pore engineer explains why bird poop is so dangerous to solar panels Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2024.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2024 Capacity Charge : $23.67/kWr per month Usage Charge : $0.0798/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-May-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 MAY 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0616/kWrh Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/8ae71105-507f-4abc-8e63-53015ea1dff7/%5BInfo%5D+Tariff+for+District+Cooling+(from+1+May+2022).pdf?MOD=AJPERES&CVID= SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2022 Capacity Charge : $21.28/kWr per month Usage Charge : $0.1549/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0651/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-May-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 MAY 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0616/kWrh District Cooling System | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/district-cooling-and-heating OverviewKey ProjectsContact Us District Cooling & Heating District Cooling & Heating for Sustainable Operations District cooling and heating systems are centralised energy systems which help buildings, districts, and townships improve energy efficiency, lower operational costs and reduce their carbon footprint. As Singapore's largest district cooling operator, SP Group designs, builds and operates district cooling systems for customers across the region. These include Marina Bay in Singapore, the world's largest underground district cooling network and Raffles City Chongqing, the largest shopping mall in Chongqing, China. In partnership with STMicroelectronics (ST), SP Group will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. Read more What is District Cooling and Heating District cooling and heating is an energy-efficient urban utility service that distributes chilled or hot water and supply air-conditioning to a network of buildings, providing comfort and reliability while reducing carbon emissions. Key Benefits Instead of individual buildings having their own chillers, district cooling reaps the benefits of economies of scale by consolidating chiller and heating capacity, operated and maintained by our expert operations team. With attributes similar to public electricity supply, district cooling is an energy- and economically-efficient urban utility service. It presents attractive value propositions to building owners: Round-the-clock availability and support On-demand flexibility High supply reliability More space for alternative use Lower initial and recurrent operating costs Platinum Green Mark Certification Energy assessment on existing and potential savings To view our list of awards, please click here. Click to download the Supply Conditions for District Cooling and the latest Tariff Rates. Key Projects Marina Bay District World's largest underground district cooling network Situated in Singapore’s Marina Bay financial district, the cooling network has achieved zero supply disruptions since 2006. As one of Singapore’s Top 50 Engineering Feats, the network will be expanded and connected to five more buildings to extend the same reliable and sustainable solution to other buildings in Singapore’s core financial district. Expanding to 32 buildings by 2027 Reduces carbon emissions by nearly 22,000 tonnes annually Read MoreWatch Video Tampines Eco Town Singapore's first brownfield district cooling project In highly developed cities like Singapore, majority of land has been built up and individual building owners are already equipped with their own chiller plants. With a Distributed District Cooling (DDC) network – an interconnected cooling system – existing towns and districts may now be able to enjoy a more sustainable way to cool. 7 commercial and community buildings Reduces carbon emissions by more than 1,000 tonnes annually Brownfield District Cooling Feasibility Study: Tampines Central Distributed District Cooling  Download WhitepaperRead moreWatch Video STMicroelectronics (AMK) Singapore's largest industrial district cooling project In partnership with STMicroelectronics (ST), SP Group (SP) will design, build, own, and operate Singapore's larg

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 HDB 1-Room 119 128 136 150 143 150 136 136 144 127 124 119 HDB 2-Room 156 169 181 195 190 195 177 177 188 164 165 158 HDB 3-Room 231 250 265 284 273 280 257 259 271 242 239 231 HDB 4-Room 309 341 363 390 381 388 358 355 377 334 330 322 HDB 5-Room 359 399 425 457 450 459 423 417 444 392 386 378 HDB Executive 445 495 522 562 554 562 520 513 546 478 472 462 Apartment 417 476 516 548 536 541 513 501 538 500 451 429 Terrace 714 775 823 881 848 866 817 818 836 785 734 735 Semi-Detached 960 1,031 1,080 1,173 1,123 1,121 1,072 1,056 1,107 1,016 951 940 Bungalow 1,904 2,016 2,154 2,244 2,175 2,168 2,190 2,074 2,202 2,040 1,950 1,863 Note: The figures exclude electricity consumption for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Climate Services | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/climate-services/overview OverviewBusinessesIndividualsRECsCarbon CreditsSustainability ConsultingThe OneMillionTrees MovementContact Us Climate Services Enabling Your Transition to Net-Zero Countries globally have committed to the Paris Agreement. Businesses and individuals are rallying towards the collective goals of limiting global warming to 1.5 degrees Celsius and achieving carbon neutrality by mid-century. Our comprehensive range of carbon solutions will enable businesses and individuals embark on their sustainability journeys, supporting baseline measurements, developing carbon-reduction roadmap, target setting, implementation and end-to-end reporting. Get in touch with us Our Solutions Integrated Climate Services for Business Climate Services for Individuals Renewable Energy Certificates Sustainability Consulting All-in-one Platform Business Explore how your organisation can measure, reduce and offset emissions today. Read more Individuals Green your monthly electricity consumption with renewable energy. Read more Register Your Project Register your project for Renewable Energy Certificates and enhance your project returns. Read more Our Solutions Renewable Energy Certificates (RECs) Make creditable claims for renewable energy to offset Scope 2 emissions through our range of RECs in Asia. Find out more Carbon Credits Align your sustainability goals and ambitions with Carbon Credits from reputable sources. Find out more Sustainability Consulting Measure your company’s carbon footprint and develop an inventory of your emissions based on Greenhouse Gas (GHG) protocol for Scope 1, 2 and 3 to start your sustainability journey and formulate your carbon-reduction roadmap. Find out more My Carbon Footprint & My Green Credits For individuals and households wanting to play their part to help the environment, My Carbon Footprint and My Green Credits allow you to track your emissions and green your electricity consumption. Start your journey by heading over to the SP app! Find out more Latest News SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Read more Ground feedback, digital tools: How she helps 8,000 workers end their day safely Read more Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more SP Digital’s Green Energy Tech (GET) solutions at Airbus Asia Training Centre Read more Launch of Distributed District Cooling network at Tampines Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Community Services | SP Grouphttps://www.spgroup.com.sg/about-us/csr OverviewSP Kids at HeartSupporting YouthStaff VolunteerismKeeping our community safe Community Empowering Lives, for Life At SP Group, we are committed to sustained giving to meet the needs of the community, creating meaningful and lasting impact. We raise funds and contribute to programmes that support vulnerable seniors, youth, and children. The SP Heartware Fund was established in 2005 in partnership with Community Chest. It currently supports vulnerable members of the community across the age spectrum. Through almost 100 critical social services programmes, we enable seniors to age with dignity, and empower young children and youth to optimise their learning and realise their potential by enhancing their social mobility. They benefit from counselling, befriending, mentorship, rehabilitation, education and enrichment resources, nutrition, and caregiver support. Our staff also contribute generously to the Fund, which SP matches dollar for dollar. In addition, SP underwrites all fund-raising and operational costs of the Fund and programmes, so that all donations will go fully to the social service organisations the Fund supports. Volunteerism is an integral part of our DNA. Our staff volunteers, known as SP Heart Workers, are passionate about giving their time, skills, and effort to improve quality of life. They drive outreach activities for the vulnerable and underserved throughout the year. We are grateful to all our staff, business associates, customers, and the public for their contributions to the Fund, over the years, in support of more social services recipients. Click here to donate SP Kids at Heart SP Kids at Heart was launched in June 2021 to support young children from low-income families in their learning journey.   More than 5,000 children under KidSTART have benefited from learning tools, including digital devices for home-based learning. To foster early literacy and parent-child bonding, new initiatives were launched in 2022, including the KidSTART Sea Adventures interactive play and KidSTART Stories, which provides lower-income families with their own mini-library to nurture reading habits. Our SP Heart Workers are also on hand to support the outreach programmes. Supporting Youth SP is committed to empowering youth with access to different developmental pathways, to pursue their education and career aspirations, regardless of their socio-economic background. We extended our support to the youth segment In April 2022 with a S$1.35 million donation to launch the inaugural SP Group Engineering Study Awards. Over three years, 450 engineering students from lower-income families at the Institute of Technical Education (ITE) will receive monthly financial support. In May 2023, SP announced a S$750,000 donation to Youth Guidance Outreach Services (YGOS) which helped launch Singapore’s first-of-its-kind mobile youth engagement outpost powered by an electric van. SP is also providing free charging for this EV on Singapore’s largest fast-charging network. In addition to this mobile outpost to extend YGOS’ outreach, the funding also enabled the refurbishment of two youth centres in Woodlands and Ang Mo Kio and ramped up operations in Jurong, which has one of the highest concentrations of youth in Singapore. Staff Volunteerism SP Heart Workers organise outreach activities for social service users throughout the year. These include befriending activities at Senior Activity Centres, helping seniors with their grocery runs, conducting digital clinics and more. At the height of the COVID-19 pandemic, SP Heart Workers also partnered FairPrice to bring a mobile supermarket to the doorstep of seniors. On the children and youth fronts, our SP Heart Workers were also actively involved in distributing learning kits to KidSTART children and their families, as well as conducting reading programmes and digital workshops at Allkin Singapore. In addition, they befriended youth at YGOS through sports and learning journeys. SP’s staff were part of national-level efforts to provide pandemic relief to the public, including the manning of hotlines for Temasek Foundation’s Stay Prepared programme and Ministry of Health’s home recovery scheme. For the latter, SP received national recognition through the COVID-19 Resilience Certificate. Its team leader and assistant team leader received the Public Service Medal (COVID-19) and they were among 16 staff presented the COVID-19 Resilience Medal. SP also received the President’s Certificate of Commendation for sustained support and contributions to the community through donations and volunteerism during the pandemic. Download SP Volunteers Guide Keeping our community safe At SP, safety is our highest priority. Staying free of accident and injury is an important part of our culture, for our community, our staff and our contractors. We organise outreach activities and produce educational resources to raise public awareness on gas safety and to prevent accidents arising from gas leaks and fires. Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Community Services | SP Grouphttps://www.spgroup.com.sg/about-us/csr OverviewSP Kids at HeartSupporting YouthStaff VolunteerismKeeping our community safe Community Empowering Lives, for Life At SP Group, we are committed to sustained giving to meet the needs of the community, creating meaningful and lasting impact. We raise funds and contribute to programmes that support vulnerable seniors, youth, and children. The SP Heartware Fund was established in 2005 in partnership with Community Chest. It currently supports vulnerable members of the community across the age spectrum. Through almost 100 critical social services programmes, we enable seniors to age with dignity, and empower young children and youth to optimise their learning and realise their potential by enhancing their social mobility. They benefit from counselling, befriending, mentorship, rehabilitation, education and enrichment resources, nutrition, and caregiver support. Our staff also contribute generously to the Fund, which SP matches dollar for dollar. In addition, SP underwrites all fund-raising and operational costs of the Fund and programmes, so that all donations will go fully to the social service organisations the Fund supports. Volunteerism is an integral part of our DNA. Our staff volunteers, known as SP Heart Workers, are passionate about giving their time, skills, and effort to improve quality of life. They drive outreach activities for the vulnerable and underserved throughout the year. We are grateful to all our staff, business associates, customers, and the public for their contributions to the Fund, over the years, in support of more social services recipients. Click here to donate SP Kids at Heart SP Kids at Heart was launched in June 2021 to support young children from low-income families in their learning journey.   More than 5,000 children under KidSTART have benefited from learning tools, including digital devices for home-based learning. To foster early literacy and parent-child bonding, new initiatives were launched in 2022, including the KidSTART Sea Adventures interactive play and KidSTART Stories, which provides lower-income families with their own mini-library to nurture reading habits. Our SP Heart Workers are also on hand to support the outreach programmes. Supporting Youth SP is committed to empowering youth with access to different developmental pathways, to pursue their education and career aspirations, regardless of their socio-economic background. We extended our support to the youth segment In April 2022 with a S$1.35 million donation to launch the inaugural SP Group Engineering Study Awards. Over three years, 450 engineering students from lower-income families at the Institute of Technical Education (ITE) will receive monthly financial support. In May 2023, SP announced a S$750,000 donation to Youth Guidance Outreach Services (YGOS) which helped launch Singapore’s first-of-its-kind mobile youth engagement outpost powered by an electric van. SP is also providing free charging for this EV on Singapore’s largest fast-charging network. In addition to this mobile outpost to extend YGOS’ outreach, the funding also enabled the refurbishment of two youth centres in Woodlands and Ang Mo Kio and ramped up operations in Jurong, which has one of the highest concentrations of youth in Singapore. Staff Volunteerism SP Heart Workers organise outreach activities for social service users throughout the year. These include befriending activities at Senior Activity Centres, helping seniors with their grocery runs, conducting digital clinics and more. At the height of the COVID-19 pandemic, SP Heart Workers also partnered FairPrice to bring a mobile supermarket to the doorstep of seniors. On the children and youth fronts, our SP Heart Workers were also actively involved in distributing learning kits to KidSTART children and their families, as well as conducting reading programmes and digital workshops at Allkin Singapore. In addition, they befriended youth at YGOS through sports and learning journeys. SP’s staff were part of national-level efforts to provide pandemic relief to the public, including the manning of hotlines for Temasek Foundation’s Stay Prepared programme and Ministry of Health’s home recovery scheme. For the latter, SP received national recognition through the COVID-19 Resilience Certificate. Its team leader and assistant team leader received the Public Service Medal (COVID-19) and they were among 16 staff presented the COVID-19 Resilience Medal. SP also received the President’s Certificate of Commendation for sustained support and contributions to the community through donations and volunteerism during the pandemic. Download SP Volunteers Guide Keeping our community safe At SP, safety is our highest priority. Staying free of accident and injury is an important part of our culture, for our community, our staff and our contractors. We organise outreach activities and produce educational resources to raise public awareness on gas safety and to prevent accidents arising from gas leaks and fires. Climate Services | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/climate-services/overview OverviewBusinessesIndividualsRECsCarbon CreditsSustainability ConsultingThe OneMillionTrees MovementContact Us Climate Services Enabling Your Transition to Net-Zero Countries globally have committed to the Paris Agreement. Businesses and individuals are rallying towards the collective goals of limiting global warming to 1.5 degrees Celsius and achieving carbon neutrality by mid-century. Our comprehensive range of carbon solutions will enable businesses and individuals embark on their sustainability journeys, supporting baseline measurements, developing carbon-reduction roadmap, target setting, implementation and end-to-end reporting. Get in touch with us Our Solutions Integrated Climate Services for Business Climate Services for Individuals Renewable Energy Certificates Sustainability Consulting All-in-one Platform Business Explore how your organisation can measure, reduce and offset emissions today. Read more Individuals Green your monthly electricity consumption with renewable energy. Read more Register Your Project Register your project for Renewable Energy Certificates and enhance your project returns. Read more Our Solutions Renewable Energy Certificates (RECs) Make creditable claims for renewable energy to offset Scope 2 emissions through our range of RECs in Asia. Find out more Carbon Credits Align your sustainability goals and ambitions with Carbon Credits from reputable sources. Find out more Sustainability Consulting Measure your company’s carbon footprint and develop an inventory of your emissions based on Greenhouse Gas (GHG) protocol for Scope 1, 2 and 3 to start your sustainability journey and formulate your carbon-reduction roadmap. Find out more My Carbon Footprint & My Green Credits For individuals and households wanting to play their part to help the environment, My Carbon Footprint and My Green Credits allow you to track your emissions and green your electricity consumption. Start your journey by heading over to the SP app! Find out more Latest News SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Read more Ground feedback, digital tools: How she helps 8,000 workers end their day safely Read more Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more SP Digital’s Green Energy Tech (GET) solutions at Airbus Asia Training Centre Read more Launch of Distributed District Cooling network at Tampines Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Community Services | SP Grouphttps://www.spgroup.com.sg/about-us/csr OverviewSP Kids at HeartSupporting YouthStaff VolunteerismKeeping our community safe Community Empowering Lives, for Life At SP Group, we are committed to sustained giving to meet the needs of the community, creating meaningful and lasting impact. We raise funds and contribute to programmes that support vulnerable seniors, youth, and children. The SP Heartware Fund was established in 2005 in partnership with Community Chest. It currently supports vulnerable members of the community across the age spectrum. Through almost 100 critical social services programmes, we enable seniors to age with dignity, and empower young children and youth to optimise their learning and realise their potential by enhancing their social mobility. They benefit from counselling, befriending, mentorship, rehabilitation, education and enrichment resources, nutrition, and caregiver support. Our staff also contribute generously to the Fund, which SP matches dollar for dollar. In addition, SP underwrites all fund-raising and operational costs of the Fund and programmes, so that all donations will go fully to the social service organisations the Fund supports. Volunteerism is an integral part of our DNA. Our staff volunteers, known as SP Heart Workers, are passionate about giving their time, skills, and effort to improve quality of life. They drive outreach activities for the vulnerable and underserved throughout the year. We are grateful to all our staff, business associates, customers, and the public for their contributions to the Fund, over the years, in support of more social services recipients. Click here to donate SP Kids at Heart SP Kids at Heart was launched in June 2021 to support young children from low-income families in their learning journey.   More than 5,000 children under KidSTART have benefited from learning tools, including digital devices for home-based learning. To foster early literacy and parent-child bonding, new initiatives were launched in 2022, including the KidSTART Sea Adventures interactive play and KidSTART Stories, which provides lower-income families with their own mini-library to nurture reading habits. Our SP Heart Workers are also on hand to support the outreach programmes. Supporting Youth SP is committed to empowering youth with access to different developmental pathways, to pursue their education and career aspirations, regardless of their socio-economic background. We extended our support to the youth segment In April 2022 with a S$1.35 million donation to launch the inaugural SP Group Engineering Study Awards. Over three years, 450 engineering students from lower-income families at the Institute of Technical Education (ITE) will receive monthly financial support. In May 2023, SP announced a S$750,000 donation to Youth Guidance Outreach Services (YGOS) which helped launch Singapore’s first-of-its-kind mobile youth engagement outpost powered by an electric van. SP is also providing free charging for this EV on Singapore’s largest fast-charging network. In addition to this mobile outpost to extend YGOS’ outreach, the funding also enabled the refurbishment of two youth centres in Woodlands and Ang Mo Kio and ramped up operations in Jurong, which has one of the highest concentrations of youth in Singapore. Staff Volunteerism SP Heart Workers organise outreach activities for social service users throughout the year. These include befriending activities at Senior Activity Centres, helping seniors with their grocery runs, conducting digital clinics and more. At the height of the COVID-19 pandemic, SP Heart Workers also partnered FairPrice to bring a mobile supermarket to the doorstep of seniors. On the children and youth fronts, our SP Heart Workers were also actively involved in distributing learning kits to KidSTART children and their families, as well as conducting reading programmes and digital workshops at Allkin Singapore. In addition, they befriended youth at YGOS through sports and learning journeys. SP’s staff were part of national-level efforts to provide pandemic relief to the public, including the manning of hotlines for Temasek Foundation’s Stay Prepared programme and Ministry of Health’s home recovery scheme. For the latter, SP received national recognition through the COVID-19 Resilience Certificate. Its team leader and assistant team leader received the Public Service Medal (COVID-19) and they were among 16 staff presented the COVID-19 Resilience Medal. SP also received the President’s Certificate of Commendation for sustained support and contributions to the community through donations and volunteerism during the pandemic. Download SP Volunteers Guide Keeping our community safe At SP, safety is our highest priority. Staying free of accident and injury is an important part of our culture, for our community, our staff and our contractors. We organise outreach activities and produce educational resources to raise public awareness on gas safety and to prevent accidents arising from gas leaks and fires. Climate Services | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/climate-services/overview OverviewBusinessesIndividualsRECsCarbon CreditsSustainability ConsultingThe OneMillionTrees MovementContact Us Climate Services Enabling Your Transition to Net-Zero Countries globally have committed to the Paris Agreement. Businesses and individuals are rallying towards the collective goals of limiting global warming to 1.5 degrees Celsius and achieving carbon neutrality by mid-century. Our comprehensive range of carbon solutions will enable businesses and individuals embark on their sustainability journeys, supporting baseline measurements, developing carbon-reduction roadmap, target setting, implementation and end-to-end reporting. Get in touch with us Our Solutions Integrated Climate Services for Business Climate Services for Individuals Renewable Energy Certificates Sustainability Consulting All-in-one Platform Business Explore how your organisation can measure, reduce and offset emissions today. Read more Individuals Green your monthly electricity consumption with renewable energy. Read more Register Your Project Register your project for Renewable Energy Certificates and enhance your project returns. Read more Our Solutions Renewable Energy Certificates (RECs) Make creditable claims for renewable energy to offset Scope 2 emissions through our range of RECs in Asia. Find out more Carbon Credits Align your sustainability goals and ambitions with Carbon Credits from reputable sources. Find out more Sustainability Consulting Measure your company’s carbon footprint and develop an inventory of your emissions based on Greenhouse Gas (GHG) protocol for Scope 1, 2 and 3 to start your sustainability journey and formulate your carbon-reduction roadmap. Find out more My Carbon Footprint & My Green Credits For individuals and households wanting to play their part to help the environment, My Carbon Footprint and My Green Credits allow you to track your emissions and green your electricity consumption. Start your journey by heading over to the SP app! Find out more Latest News SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Read more Ground feedback, digital tools: How she helps 8,000 workers end their day safely Read more Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more SP Digital’s Green Energy Tech (GET) solutions at Airbus Asia Training Centre Read more Launch of Distributed District Cooling network at Tampines Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Community Services | SP Grouphttps://www.spgroup.com.sg/about-us/csr OverviewSP Kids at HeartSupporting YouthStaff VolunteerismKeeping our community safe Community Empowering Lives, for Life At SP Group, we are committed to sustained giving to meet the needs of the community, creating meaningful and lasting impact. We raise funds and contribute to programmes that support vulnerable seniors, youth, and children. The SP Heartware Fund was established in 2005 in partnership with Community Chest. It currently supports vulnerable members of the community across the age spectrum. Through almost 100 critical social services programmes, we enable seniors to age with dignity, and empower young children and youth to optimise their learning and realise their potential by enhancing their social mobility. They benefit from counselling, befriending, mentorship, rehabilitation, education and enrichment resources, nutrition, and caregiver support. Our staff also contribute generously to the Fund, which SP matches dollar for dollar. In addition, SP underwrites all fund-raising and operational costs of the Fund and programmes, so that all donations will go fully to the social service organisations the Fund supports. Volunteerism is an integral part of our DNA. Our staff volunteers, known as SP Heart Workers, are passionate about giving their time, skills, and effort to improve quality of life. They drive outreach activities for the vulnerable and underserved throughout the year. We are grateful to all our staff, business associates, customers, and the public for their contributions to the Fund, over the years, in support of more social services recipients. Click here to donate SP Kids at Heart SP Kids at Heart was launched in June 2021 to support young children from low-income families in their learning journey.   More than 5,000 children under KidSTART have benefited from learning tools, including digital devices for home-based learning. To foster early literacy and parent-child bonding, new initiatives were launched in 2022, including the KidSTART Sea Adventures interactive play and KidSTART Stories, which provides lower-income families with their own mini-library to nurture reading habits. Our SP Heart Workers are also on hand to support the outreach programmes. Supporting Youth SP is committed to empowering youth with access to different developmental pathways, to pursue their education and career aspirations, regardless of their socio-economic background. We extended our support to the youth segment In April 2022 with a S$1.35 million donation to launch the inaugural SP Group Engineering Study Awards. Over three years, 450 engineering students from lower-income families at the Institute of Technical Education (ITE) will receive monthly financial support. In May 2023, SP announced a S$750,000 donation to Youth Guidance Outreach Services (YGOS) which helped launch Singapore’s first-of-its-kind mobile youth engagement outpost powered by an electric van. SP is also providing free charging for this EV on Singapore’s largest fast-charging network. In addition to this mobile outpost to extend YGOS’ outreach, the funding also enabled the refurbishment of two youth centres in Woodlands and Ang Mo Kio and ramped up operations in Jurong, which has one of the highest concentrations of youth in Singapore. Staff Volunteerism SP Heart Workers organise outreach activities for social service users throughout the year. These include befriending activities at Senior Activity Centres, helping seniors with their grocery runs, conducting digital clinics and more. At the height of the COVID-19 pandemic, SP Heart Workers also partnered FairPrice to bring a mobile supermarket to the doorstep of seniors. On the children and youth fronts, our SP Heart Workers were also actively involved in distributing learning kits to KidSTART children and their families, as well as conducting reading programmes and digital workshops at Allkin Singapore. In addition, they befriended youth at YGOS through sports and learning journeys. SP’s staff were part of national-level efforts to provide pandemic relief to the public, including the manning of hotlines for Temasek Foundation’s Stay Prepared programme and Ministry of Health’s home recovery scheme. For the latter, SP received national recognition through the COVID-19 Resilience Certificate. Its team leader and assistant team leader received the Public Service Medal (COVID-19) and they were among 16 staff presented the COVID-19 Resilience Medal. SP also received the President’s Certificate of Commendation for sustained support and contributions to the community through donations and volunteerism during the pandemic. Download SP Volunteers Guide Keeping our community safe At SP, safety is our highest priority. Staying free of accident and injury is an important part of our culture, for our community, our staff and our contractors. We organise outreach activities and produce educational resources to raise public awareness on gas safety and to prevent accidents arising from gas leaks and fires. Climate Services | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/climate-services/overview OverviewBusinessesIndividualsRECsCarbon CreditsSustainability ConsultingThe OneMillionTrees MovementContact Us Climate Services Enabling Your Transition to Net-Zero Countries globally have committed to the Paris Agreement. Businesses and individuals are rallying towards the collective goals of limiting global warming to 1.5 degrees Celsius and achieving carbon neutrality by mid-century. Our comprehensive range of carbon solutions will enable businesses and individuals embark on their sustainability journeys, supporting baseline measurements, developing carbon-reduction roadmap, target setting, implementation and end-to-end reporting. Get in touch with us Our Solutions Integrated Climate Services for Business Climate Services for Individuals Renewable Energy Certificates Sustainability Consulting All-in-one Platform Business Explore how your organisation can measure, reduce and offset emissions today. Read more Individuals Green your monthly electricity consumption with renewable energy. Read more Register Your Project Register your project for Renewable Energy Certificates and enhance your project returns. Read more Our Solutions Renewable Energy Certificates (RECs) Make creditable claims for renewable energy to offset Scope 2 emissions through our range of RECs in Asia. Find out more Carbon Credits Align your sustainability goals and ambitions with Carbon Credits from reputable sources. Find out more Sustainability Consulting Measure your company’s carbon footprint and develop an inventory of your emissions based on Greenhouse Gas (GHG) protocol for Scope 1, 2 and 3 to start your sustainability journey and formulate your carbon-reduction roadmap. Find out more My Carbon Footprint & My Green Credits For individuals and households wanting to play their part to help the environment, My Carbon Footprint and My Green Credits allow you to track your emissions and green your electricity consumption. Start your journey by heading over to the SP app! Find out more Latest News SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Read more Ground feedback, digital tools: How she helps 8,000 workers end their day safely Read more Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more SP Digital’s Green Energy Tech (GET) solutions at Airbus Asia Training Centre Read more Launch of Distributed District Cooling network at Tampines Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=service Search Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Facebook-and-WhatsApp-Service-Disruption Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter WhatsApp and Facebook Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/WhatsApp-and-Facebook-Service-Disruption Media Advisory WhatsApp and Facebook Service Disruption Singapore, 4 July 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 3 July (See news report: Channel News Asia. For customers who submitted their meter readings via [Info] Supply Conditions for District Cooling Servicehttps://www.spgroup.com.sg/dam/jcr:e11e2c07-2c40-44b8-8306-7f59798fb50e/Supply%20Conditions%20for%20District%20Cooling%20Service.pdf SUPPLY CONDITIONS FOR DISTRICT COOLING SERVICE TABLE OF CONTENTS 1. General and Administrative Provisions 1.1 Purpose of the Conditions 1.2 Definitions 1.3 Hierarchy of Documents 2. General Obligations 2.1 General Obligations of the Service Provider 2.2 General Obligations of the Consumer 3 [Form] Application for Appointment for Energisation of Service Connectionhttps://www.spgroup.com.sg/dam/jcr:b79a3530-a175-4022-8e8c-bfcf3d298839/Application%20for%20Appointment%20for%20Energisation%20of%20Service%20Connection.pdf APPLICATION FOR APPOINTMENT FOR ENERGISATION OF SERVICE CONNECTION To: HOS, Elect Installation From [Name of Design LEW]: Company: SP Services Ltd Company: Email Address: largeinstall@spgroup.com.sg Contact No.: Date: Application No.: MSS A/C No.: Email Address (Design LEW): Email Address 20190704 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/733dc35f-c0fb-4766-ab95-b3b6a32868ca/20190704+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory WhatsApp n F ce k Service Disruption Singapore, 4 l 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from , . (See news report: Channel News Asia. For customers who submitted their meter readings via WhatsApp since 5pm 20190314 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/6ae887a0-e021-4cb3-b1c8-3439a0e4442e/20190314+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter Schneider Electric Partners SP to Fully Electrify Service Vehicleshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Schneider-Electric-Partners-SP-To-Fully-Electrify-Service-Vehicles Media Release Schneider Electric Partners SP to Fully Electrify Service Vehicles Schneider Electric is the first corporate partner outside of the public transport sector to use SP Group’s nationwide EV charging network Singapore, 2 January 2020 – Schneider Electric (SE) and SP Group (SP) today Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Strides-and-SP-Group-to-Launch-Electrification-As-A-Service--EaaS--for-EV-Customers News Release Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customers Singapore, 28 May 2021 – SP Group (SP) and Strides Transportation (Strides) have signed an agreement to launch Electrification-as-a-Service (EaaS) as a new offering to Strides’ drivers and fleet SP+Group+partners+SPC+to+install+EV+chargers+at+SPC+service+stations.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/40e38d4c-ed73-49db-8525-89aebbe212b4/SP+Group+partners+SPC+to+install+EV+chargers+at+SPC+service+stations.pdf?MOD=AJPERES&CVID= News Release SPC PARTNERS SP GROUP TO INSTALL ELECTRIC VEHICLE CHARGING POINTS AT SPC SERVICE STATIONS Roll out will begin with first five of SPC’s stations next year Singapore, 17 November 2022 – SP Group (SP) and Singapore Petroleum Company Ltd (SPC) announced today a partnership to install fast SP Group Partners SPC to Install EV Chargers at SPC Service Stationshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-partners-SPC-to-install-EV-chargers-at-SPC-service-stations News Release SP Group Partners SPC to Install EV Chargers at SPC Service Stations Roll out will begin with first five of SPC’s stations next year Singapore, 17 November 2022 – SP Group (SP) and Singapore Petroleum Company Ltd (SPC) announced today a partnership to install fast electric vehicle (EV Media Release - SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d6c1c4d-c024-4e26-b49a-9d3a0eca3b78/%5B20150318%5D+Media+Release+-+SP+Services'+Customer+Service+Centre+Relocates+To+PWC+Building.pdf?MOD=AJPERES&CVID= 18 Mar 2015 For Immediate Release MEDIA RELEASE SP Services’ Customer Service Centre Relocates To PWC Building 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre Searchhttps://www.spgroup.com.sg/search?tag=service-excellence Search Searchhttps://www.spgroup.com.sg/search?tag=service-excellence Search Searchhttps://www.spgroup.com.sg/search?tag=service-excellence Search Searchhttps://www.spgroup.com.sg/search?tag=service-excellence Search Searchhttps://www.spgroup.com.sg/search?tag=service-excellence Search Searchhttps 1 2 3 4 5 ..... 57 Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=service Search WhatsApp and Facebook Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/WhatsApp-and-Facebook-Service-Disruption Media Advisory WhatsApp and Facebook Service Disruption Singapore, 4 July 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 3 July (See news report: Channel News Asia. For customers who submitted their meter readings via Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Facebook-and-WhatsApp-Service-Disruption Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter [Form] Application for Appointment for Energisation of Service Connectionhttps://www.spgroup.com.sg/dam/jcr:b79a3530-a175-4022-8e8c-bfcf3d298839/Application%20for%20Appointment%20for%20Energisation%20of%20Service%20Connection.pdf APPLICATION FOR APPOINTMENT FOR ENERGISATION OF SERVICE CONNECTION To: HOS, Elect Installation From [Name of Design LEW]: Company: SP Services Ltd Company: Email Address: largeinstall@spgroup.com.sg Contact No.: Date: Application No.: MSS A/C No.: Email Address (Design LEW): Email Address [Info] Supply Conditions for District Cooling Servicehttps://www.spgroup.com.sg/dam/jcr:e11e2c07-2c40-44b8-8306-7f59798fb50e/Supply%20Conditions%20for%20District%20Cooling%20Service.pdf SUPPLY CONDITIONS FOR DISTRICT COOLING SERVICE TABLE OF CONTENTS 1. General and Administrative Provisions 1.1 Purpose of the Conditions 1.2 Definitions 1.3 Hierarchy of Documents 2. General Obligations 2.1 General Obligations of the Service Provider 2.2 General Obligations of the Consumer 3 20190704 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/733dc35f-c0fb-4766-ab95-b3b6a32868ca/20190704+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory WhatsApp n F ce k Service Disruption Singapore, 4 l 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from , . (See news report: Channel News Asia. For customers who submitted their meter readings via WhatsApp since 5pm 20190314 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/6ae887a0-e021-4cb3-b1c8-3439a0e4442e/20190314+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Services-Customer-Service-Centre-Relocates-To-PWC-Building Media Release SP Services' Customer Service Centre Relocates To PWC Building 18 March 2015 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre is conveniently located next Schneider Electric Partners SP to Fully Electrify Service Vehicleshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Schneider-Electric-Partners-SP-To-Fully-Electrify-Service-Vehicles Media Release Schneider Electric Partners SP to Fully Electrify Service Vehicles Schneider Electric is the first corporate partner outside of the public transport sector to use SP Group’s nationwide EV charging network Singapore, 2 January 2020 – Schneider Electric (SE) and SP Group (SP) today [20160927] The Straits Times - Singapore Power Plugs For Electric Service Fleethttps://www.spgroup.com.sg/dam/jcr:9c93f33a-97a8-42be-8401-0876ee353fd7 | TUESDAY, SEPTEMBER 27, 2016 | THE STRAITS TIMES | B1 MENTAL ILLNESS GROUP SEEKS TO END HIRING PRACTICE B2 GALAXY NOTE7 EXCHANGE UNITS ALSO FAULTY B4 MOK KIM WHANG JAIL, FINE FOR ST MARINE EXEC IN GRAFT SCANDAL B3 Singapore Power plugs for electric service fleet It plans to switch its fleet of 400 Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Strides-and-SP-Group-to-Launch-Electrification-As-A-Service--EaaS--for-EV-Customers News Release Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customers Singapore, 28 May 2021 – SP Group (SP) and Strides Transportation (Strides) have signed an agreement to launch Electrification-as-a-Service (EaaS) as a new offering to Strides’ drivers and fleet SP Group Partners SPC to Install EV Chargers at SPC Service Stationshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-partners-SPC-to-install-EV-chargers-at-SPC-service-stations News Release SP Group Partners SPC to Install EV Chargers at SPC Service Stations Roll out will begin with first five of SPC’s stations next year Singapore, 17 November 2022 – SP Group (SP) and Singapore Petroleum Company Ltd (SPC) announced today a partnership to install fast electric vehicle (EV Media Release - SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d6c1c4d-c024-4e26-b49a-9d3a0eca3b78/%5B20150318%5D+Media+Release+-+SP+Services'+Customer+Service+Centre+Relocates+To+PWC+Building.pdf?MOD=AJPERES&CVID= 18 Mar 2015 For Immediate Release MEDIA RELEASE SP Services’ Customer Service Centre Relocates To PWC Building 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre 1 2 3 4 5 ..... 65 Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=service Search WhatsApp and Facebook Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/WhatsApp-and-Facebook-Service-Disruption Media Advisory WhatsApp and Facebook Service Disruption Singapore, 4 July 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 3 July (See news report: Channel News Asia. For customers who submitted their meter readings via Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Facebook-and-WhatsApp-Service-Disruption Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter [Form] Application for Appointment for Energisation of Service Connectionhttps://www.spgroup.com.sg/dam/jcr:b79a3530-a175-4022-8e8c-bfcf3d298839/Application%20for%20Appointment%20for%20Energisation%20of%20Service%20Connection.pdf APPLICATION FOR APPOINTMENT FOR ENERGISATION OF SERVICE CONNECTION To: HOS, Elect Installation From [Name of Design LEW]: Company: SP Services Ltd Company: Email Address: largeinstall@spgroup.com.sg Contact No.: Date: Application No.: MSS A/C No.: Email Address (Design LEW): Email Address [Info] Supply Conditions for District Cooling Servicehttps://www.spgroup.com.sg/dam/jcr:e11e2c07-2c40-44b8-8306-7f59798fb50e/Supply%20Conditions%20for%20District%20Cooling%20Service.pdf SUPPLY CONDITIONS FOR DISTRICT COOLING SERVICE TABLE OF CONTENTS 1. General and Administrative Provisions 1.1 Purpose of the Conditions 1.2 Definitions 1.3 Hierarchy of Documents 2. General Obligations 2.1 General Obligations of the Service Provider 2.2 General Obligations of the Consumer 3 20190704 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/733dc35f-c0fb-4766-ab95-b3b6a32868ca/20190704+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory WhatsApp n F ce k Service Disruption Singapore, 4 l 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from , . (See news report: Channel News Asia. For customers who submitted their meter readings via WhatsApp since 5pm 20190314 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/6ae887a0-e021-4cb3-b1c8-3439a0e4442e/20190314+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Services-Customer-Service-Centre-Relocates-To-PWC-Building Media Release SP Services' Customer Service Centre Relocates To PWC Building 18 March 2015 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre is conveniently located next Schneider Electric Partners SP to Fully Electrify Service Vehicleshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Schneider-Electric-Partners-SP-To-Fully-Electrify-Service-Vehicles Media Release Schneider Electric Partners SP to Fully Electrify Service Vehicles Schneider Electric is the first corporate partner outside of the public transport sector to use SP Group’s nationwide EV charging network Singapore, 2 January 2020 – Schneider Electric (SE) and SP Group (SP) today [20160927] The Straits Times - Singapore Power Plugs For Electric Service Fleethttps://www.spgroup.com.sg/dam/jcr:9c93f33a-97a8-42be-8401-0876ee353fd7 | TUESDAY, SEPTEMBER 27, 2016 | THE STRAITS TIMES | B1 MENTAL ILLNESS GROUP SEEKS TO END HIRING PRACTICE B2 GALAXY NOTE7 EXCHANGE UNITS ALSO FAULTY B4 MOK KIM WHANG JAIL, FINE FOR ST MARINE EXEC IN GRAFT SCANDAL B3 Singapore Power plugs for electric service fleet It plans to switch its fleet of 400 Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Strides-and-SP-Group-to-Launch-Electrification-As-A-Service--EaaS--for-EV-Customers News Release Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customers Singapore, 28 May 2021 – SP Group (SP) and Strides Transportation (Strides) have signed an agreement to launch Electrification-as-a-Service (EaaS) as a new offering to Strides’ drivers and fleet SP Group Partners SPC to Install EV Chargers at SPC Service Stationshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-partners-SPC-to-install-EV-chargers-at-SPC-service-stations News Release SP Group Partners SPC to Install EV Chargers at SPC Service Stations Roll out will begin with first five of SPC’s stations next year Singapore, 17 November 2022 – SP Group (SP) and Singapore Petroleum Company Ltd (SPC) announced today a partnership to install fast electric vehicle (EV Media Release - SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d6c1c4d-c024-4e26-b49a-9d3a0eca3b78/%5B20150318%5D+Media+Release+-+SP+Services'+Customer+Service+Centre+Relocates+To+PWC+Building.pdf?MOD=AJPERES&CVID= 18 Mar 2015 For Immediate Release MEDIA RELEASE SP Services’ Customer Service Centre Relocates To PWC Building 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre 1 2 3 4 5 ..... 65 Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View M

Contractor Performance Management System Introduction 1. With effect from 1 October 2016, Singapore Power Limited and its Singaporeincorporated subsidiaries (SP Group) has implemented the SP Group’s Contractor Performance Management System (CPMS) to strengthen its partnership with and improve the safety and quality performance of its contractors. 2. Through the CPMS, SP Group aims to take a holistic approach to the selection of its contractors as part of enhancing procurement process, by looking at the performance of its contractors at a quarterly and annual basis and not only based at performance at each individual contract basis. The previous demerit scheme in respect of each contract will be abolished while an incentive and mitigation scheme that goes towards enabling contractors to improve their performance on a longer term basis is now implemented. Objectives 3. The objectives of the CPMS are: (a) (b) (c) to adopt a more holistic approach in reviewing contractors’ overall performance; to work with contractors to raise safety and quality standards; and to encourage an environment of continuous improvement by contractors. 4. In order to achieve the above objectives, CPMS will utilise the following 3 main components: (a) (b) (c) Contractor Performance Assessment (CPA); Business Under Surveillance (BUS) Programme; and Tender Evaluation Framework (TEF). SP Group CPMS V6.0 19 Jul 2023 1 Applicability 5. The CPMS will be applicable for procurement in relation of the following services and works: (a) (b) (c) (d) (e) (f) cable installation, cable jointing and road reinstatement; gas pipe-laying; milling and patching; transmission cable-laying; building and construction; and other road opening-related works (e.g., manhole access works). SP Group intends to broaden the scope of the CPMS to eventually apply the CPMS for procurement of other engineering-related works and services. 6. The CPMS will apply to contracts awarded on or after 1 October 2016 and any ongoing contracts which fall in any of the above categories set out in paragraph 5. All aspects of the CPMS, such as the BUS Programme and rewards and mitigations, will apply to such contracts. Contractor Performance Assessment 7. For each contract, a contractor will be assessed by the relevant SP Group project team in the following four (4) areas: (a) (b) (c) (d) Safety. Quality of Work; Project & Risk Management; and Value Added Services. These scores for each contract (Contract Quarterly Score) will be tabulated at fixed quarterly basis. The individual Contract Quarterly Scores applicable for each contract will then be averaged to derive the Contractor Quarterly Score. SP Group CPMS V6.0 19 Jul 2023 2 The criteria have a direct impact on risk mitigation which helps to review the way work activities are planned and executed. The objective of the enhancements is to reduce risk and improve safety at work sites. The PSR shall review the risk identification and mitigation measures to be taken during the design & construction for all contracts within SP Group. Emphasis will be given to the PSR communication to workers through the Risk Management workshops on site. ABSIS will be used to engage with the worker level to improve work processes and create a safer environment to work in. SP Group will assess the contractors’ senior management engagement with their workers through various in-house activities. 8. Examples of the factors taken into consideration in determining the individual Contract Quarterly Score are as follows Safety • Safety Performance • Site Safety Management • Safety Engagement by Management • Project Safety Review (PSR) • Risk Management workshop • Activity Based Safety Improvement System (ABSIS) Quality of Work • Documentation • Workmanship • Any damage to properties Project & Risk Management • Incident management • Cooperativeness • Meeting schedules Value Added Services • Initiatives to improve productivity and efficiency SP Group CPMS V6.0 19 Jul 2023 3 9. In addition to the above criteria, SP Group will also take into account the occurrence of any Critical Incidents when determining the Contractor’s Quarterly Score by applying a corresponding adjustment factor to their score. (a) The Critical Incidents includes: Critical Incidents Smoking or open flame in gas installations and electricity transmission substations Not adhering strictly to isolation procedures for live electricity or gas equipment and machinery at site Damage to Transmission Cables / Gas Pipes Damage to Distribution Cables / Gas Pipes Not anchoring safety harness while working at heights exceeding 3 metres Working in a confined space without conducting mandatory gas check Working under suspended load during lifting or excavator operations Fatality or serious injury Where Serious Injury is defined as: Serious Injuries Loss of 2 limbs Loss of both hands or of all fingers and both thumbs Loss of both feet Total loss of sight, including the loss of sight to such extent as to render the employee unable to perform any work for which eyesight is essential Total paralysis Injuries requiring more than 20 days of hospitalization. (Hospitalization refers to the period where injured remains warded in a hospital) Loss of arm at shoulder Loss of arm between elbow and shoulder Injuries resulting in being permanently bedridden Loss of arm at elbow Loss of arm between wrist and elbow SP Group CPMS V6.0 19 Jul 2023 4 Loss of hand at wrist Loss of 4 fingers and thumb of one hand Loss of 4 fingers Loss of leg • At or above knee • Below knee Loss of foot Loss of sight of one eye Total loss of hearing (b) The Serious Incidents includes: Serious Incidents Damage to Distribution Cables/ Gas pipes affecting less than or equal to 300 customers Damage to Public assets (e.g., PUB pipes, streetlights) Note: Contractors shall not be penalised for damages to the public assets if it was unavoidable due to Authorities’ drawings that provided inaccurate factual information and the Contractor’s detection works did not provide better information. 10. At the end of each quarter, SP Group will provide each contractor a grade relative to their score to provide them timely information on their performance. The names and grades for each contractor scored in each quarter shall be available on the SP Group corporate website. 11. In the event the Contractor’s Quarterly Score is lower than 50, the contractor will be suspended from participating in any new procurement activities for the next 3 months. In the event of an occurrence of a fatality or serious injury at his work site, the main contractor and its subcontractor will be suspended from participating in any new procurement activities for 12 months from the incident date. The suspended contractors and their subsidiaries are also not allowed to apply to be sub-contractors for any SP Group contracts during the suspension period. SP Group CPMS V6.0 19 Jul 2023 5 12. The Contractor Quarterly Scores will be aggregated on an annual basis [Contractor Annual Score]. Contractors must have at least two (2) Contractor Quarterly Scores to be included for the Contractor Annual Score computation. 13. At the end of each Assessment Year, the 5 contractors with the highest Contractor Annual Score for the year will be given an incentive of 2% of the total annual value of their respective contracts capped at $100,000.00 per year per contractor. The annual value of each contract is computed as follows: where: ACV is the annual value of a contract; ACV = A X B A is the Contract Sum divided by the Contract Period [weeks]; and B is the number of weeks [or part thereof] where Works carried out in that year under that contract. 14. The 2 contractors with the lowest annual scores will be subjected to a penalty deduction to their PQS scores in all subsequent SP Group tenders published during the next Assessment Year. In addition, they would also have to comply with performance improvement requirements specified by SP Group to address areas of deficiency. SP Group CPMS V6.0 19 Jul 2023 6 Business Under Surveillance (BUS) Programme 15. The BUS Programme is an educational and correctional tool aimed to partner contractors to address safety and quality issues encountered by contractors in the course of their work for the SP Group and in the longer term help improve their safety and quality standards. The BUS Programme and will be activated in the following situations: (a) (b) Occurrence of any Critical Incident; and/or 3 or more safety inspections at the project sites where major safety-related non-conformances (safety non-conformance) are observed. 16. In the event of the activation of the BUS Programme, the Contractor will be required to undergo the activities as follows: 17. Stopping work at the affected site[s] during a BUS Programme is important to allow contractors to review its safety practices and focus on its operational methods and processes with the aim of preventing further incidents from occurring again. 18. If the contractor placed on a BUS Programme is unable to meet the exit requirements at the end of the 5 th week, a further 2 weeks extension will be granted. If the contractor is still unable to meet the exit requirements at the end of the 7 th week, the contractor will be placed on a second BUS Programme to address the failure of the first BUS Programme. SP Group CPMS V6.0 19 Jul 2023 7 19. In the event the contractor is placed on the BUS Programme more than 2 times in a calendar quarter, the contractor will be suspended from participating in any new procurement activities for the next three months. The suspended contractors and their subsidiaries are also not allowed to apply to be sub-contractors for any SP Group contracts during the suspension period. 20. From 1 Apr 2023, Contractor shall not be under MOM’s Business Under Surveillance programme (BUS) OR not accumulated 25 or more demerit points under MOM’s DPS as at the Tender Closing Date and before the Tender Award Date. Tender Evaluation Framework 21. The CPMS adopts a tender evaluation framework that comprises the following 3 Stages: 22. Stage 1 (SET) aims to inculcate a mindset of safety being the highest priority among our contractors, by selecting only likeminded contractors who have adequate safety management system and track records to work on our projects. Contractors who meet the SET requirements will be pre-qualified to participate in SP Group’s tenders for works described in paragraph 5 above. Once such pre-qualification is granted by SP to the contractors, it shall be valid for the entire Assessment Year. Any contractor which fails the Stage 1 assessment can apply for re-assessment at the start of new calendar quarter after being notified of its failure to pre-qualify. SP Group CPMS V6.0 19 Jul 2023 8 23. In the subsequent Stage 2 and 3 of the evaluation of bids submitted for CPMS applicable tenders, each bidder’s Contractor Quarterly scores over the past 2 years will be taken into account to determine the successful bidder. Where a bidder does not have sufficient records of past Contractor Quarterly Scores (e.g. new contractors) a default score will be used instead. Amendments and FAQs 24. SP Group may modify the CPMS at any time and such amendments shall be deemed immediately applicable to the contracts that are ongoing at the time of such amendments. Contractors are strongly encouraged to check https://www.spgroup.com.sg/doing-business-with-us/procurement for amendments, updates and FAQs relating to the CPMS. 25. If you have any questions, comments or suggestions regarding the CPMS, please email to us at the following address: CPMS@spgroup.com.sg SP Group CPMS V6.0 19 Jul 2023 9

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Fast-charging Singapore’s EV Charging Network with Ascendas-Singbridge SUSTAINABILITY Ascendas-Singbridge Group was SP Group’s first major location partner for its high-speed EV charging network. At the launch event on 21 January 2019, Ascendas-Singbridge Group announced it has 24 high-speed EV charging points installed at six of its buildings. These charging points are part of SP’s first wave of 38 charging points, including high-powered 50kW direct current (DC) chargers that can fully charge a car in 30 minutes. The present six locations at Ascendas-Singbridge Group properties are 80 Bendemeer Road (Hyflux Innovation Centre), Corporation Place, Techlink, Techplace I, The Capricorn and The Kendall. More high-speed charging points will be installed at buildings managed by Ascendas-Singbridge Group later this year, including Infinite Studios and 5 Science Park Drive at Singapore Science Park 1. SP Group is building Singapore’s largest and fastest public EV charging network, with 1,000 charging points island-wide by 2020. — 29 January 2019 TAGS ELECTRIC VEHICLESSUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment

Media Release SP Group and Gardens by the Bay Pilot Zero-Waste Gasification System System paves way for sustainable district solutions in Singapore Singapore, 6 June 2019 – SP Group (SP) and Gardens by the Bay announced plans to pilot a zerowaste solution at the Gardens. Using compact gasification technology to convert waste into thermal energy and biochar (carbonised biomass), the system could help to reduce carbon emissions by up to 20 per cent. The smart waste management system could enable sustainable zero-waste districts to be viable in Singapore, bringing the country closer towards a circular economy. At Ecosperity Week 2019, SP and Gardens by the Bay signed an agreement on the rollout of the system, supported by Temasek. The signing was witnessed by Minister for the Environment and Water Resources, Mr Masagos Zulkifli. Gasification is an alternative to incineration and it reduces waste to only five per cent of its original volume. There is also no need for the sorting of plastics from general or food waste. This addresses some of Singapore’s key waste disposal challenges. Without the need to transport waste to offsite incineration plants, the use of refuse trucks will also be reduced significantly. This will help to ease traffic conditions and further reduce carbon emissions. The pilot system can handle up to one tonne of waste per day and converts the waste into energy by-products as well as biochar for the Gardens. The main by-product is synthesis gas (syngas) that can be used for thermal heating. The biochar has been known to be used as a soil amendment in agriculture and horticulture, to condition the soil. Mr Jimmy Khoo, CEO, Singapore District Cooling, SP Group, said, “We are developing district solutions to help Singapore achieve its sustainability goals. This paves the way for decentralised waste management for other businesses and residential estates. We are pleased to work with Temasek and Gardens by the Bay towards a zero-waste green space for Singaporeans to enjoy.” Mr Felix Loh, CEO, Gardens by the Bay, said, “As a garden that values nature and sustainability, we have a responsibility towards finding innovative ways to protect our environment. Gardens by the Bay is uniquely placed to allow for the testing of such an onsite system because waste collected in the Gardens can be directly converted and repurposed into by-products, which can in turn be used in the Gardens.” Besides providing an experimentation site and supplying waste for the pilot, Gardens by the Bay will also be studying the usefulness and viability of biochar in improving local soil conditions. Waste generation in Singapore increased seven-fold over the past 40 years. In 2018, 7.7 million tonnes of solid waste was generated and this figure is projected to increase. Even with waste incineration, Singapore’s only landfill at Pulau Semakau will be full by 2035. Building new offshore landfill sites is also not sustainable in land-scarce Singapore. About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.5 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG. About Gardens by the Bay An integral part of Singapore’s “City in a Garden” vision, Gardens by the Bay is a national garden and premier horticultural attraction that showcases the best of garden and floral artistry for all to enjoy. Spanning 101 hectares in the heart of Singapore’s downtown Marina Bay, it comprises three waterfront gardens – Bay South, Bay East, and Bay Central. Bay South, the largest at 54 hectares, officially opened on 29 June 2012. Guided by the vision to be a world of gardens for all to own, enjoy and cherish, the Gardens’ extensive plant collection, ever-changing floral displays, and myriad of engaging programmes have captured the imagination of many, while its Gift of Gardens community initiative, with President of the Republic of Singapore Madam Halimah Yacob as Patron, reaches out to people from all walks of life. Since opening, Gardens by the Bay has welcomed more than 50 million visitors and garnered numerous international awards including Best Attraction Experience in the Singapore Tourism Awards 2019 and ASEAN Sustainable Tourism Award presented by ASEAN Tourism in 2018. The Gardens continues to refresh and refine its offerings, to be a place that everyone can enjoy – a garden where wonder blooms. For more information, visit www.gardensbythebay.com.sg.

Singapore Institute of Power and Gas Electric Vehicles and the Grid Course Code: PDC201 COURSE OBJECTIVES Upon completion of this course, participants will be able to: • Quantify the variables which will determine the impact of EVs on electricity supply • Identify the key barriers to widespread EV integration and growth, from a power system perspective • Assess where and how EVs can help the grid, through smart charging and Vehicle-to-Grid (V2G) solutions • Get up-to-date on the most significant value chain activities and pilot study findings • Analyse and segment the competitive landscape for EV charging • Understand and discuss which future technologies, behavioural trends and policy influences will be crucial to creating long-term, sustainable business models MAIN CONTENTS • The EV market and its bulk impact on electricity systems o EV market drivers & charging trends o The macro impact of EVs on transitioning power systems • Charging challenges, smart charging and EVs as grid assets o Charging networks, smart charging and grid distribution systems o Electric vehicles as grid assets • Value chain convergence and technology disruption o New players, new strategies and new business opportunities o Evaluating the impacts of technology, behavioural change and potential competition METHODOLOGY Lecture TARGET AUDIENCE Engineering and technical staff involved in planning and operation of the Grid and EV charging stations COURSE DETAILS Duration : 10.5 hours Mode of Delivery : Synchronous E-Learning Certification : SIPG Certificate of Completion PDU by PE Board : 9 Additional Requirement/s : Not applicable COURSE FEES Full Course Fee : S$1,950 (before GST) For Singapore Citizens/PR/LTVP+* : Not applicable For Singapore Citizens (40 years old and above) : Not applicable Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0323 Singapore Institute of Power and Gas ADDITIONAL REMARKS • Trainee must attain at least 75% attendance rate and pass the assessment to receive Certificate of Completion and funding grant (if applicable). • Subsidy of up to 70% is applicable for Singapore Citizens, Permanent Residents or Long-Term Visitor Pass Plus (LTVP+) Holders, subject to funding agency’s approval. • Enhanced subsidy of up to 90% is applicable for Singapore Citizens aged 40 years and above, subject to funding agency’s approval. Note that GST payable will be computed from fee after 70% funding. • Professional Development Unit (PDU) is applicable for Professional Engineers registered under the Professional Engineers (PE) Board only. • All published fees are subject to prevailing GST. CONTACT US For more information, please contact SIPG at +65 6916 7930 or email training-institute@spgroup.com.sg. OTHER SIPG COURSES For more courses, visit our website at: https://www.spgroup.com.sg/about-us/training or Scan the QR code below: Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0323