Singapore Institute of Power and Gas Electric Vehicles and the Grid Course Code: PDC201 COURSE OBJECTIVES Upon completion of this course, participants will be able to: • Quantify the variables which will determine the impact of EVs on electricity supply • Identify the key barriers to widespread EV integration and growth, from a power system perspective • Assess where and how EVs can help the grid, through smart charging and Vehicle-to-Grid (V2G) solutions • Get up-to-date on the most significant value chain activities and pilot study findings • Analyse and segment the competitive landscape for EV charging • Understand and discuss which future technologies, behavioural trends and policy influences will be crucial to creating long-term, sustainable business models MAIN CONTENTS • The EV market and its bulk impact on electricity systems o EV market drivers & charging trends o The macro impact of EVs on transitioning power systems • Charging challenges, smart charging and EVs as grid assets o Charging networks, smart charging and grid distribution systems o Electric vehicles as grid assets • Value chain convergence and technology disruption o New players, new strategies and new business opportunities o Evaluating the impacts of technology, behavioural change and potential competition METHODOLOGY Lecture TARGET AUDIENCE Engineering and technical staff involved in planning and operation of the Grid and EV charging stations COURSE DETAILS Duration : 10.5 hours Mode of Delivery : Synchronous E-Learning Certification : SIPG Certificate of Completion PDU by PE Board : 9 Additional Requirement/s : Not applicable COURSE FEES Full Course Fee : S$1,950 (before GST) For Singapore Citizens/PR/LTVP+* : Not applicable For Singapore Citizens (40 years old and above) : Not applicable Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0323 Singapore Institute of Power and Gas ADDITIONAL REMARKS • Trainee must attain at least 75% attendance rate and pass the assessment to receive Certificate of Completion and funding grant (if applicable). • Subsidy of up to 70% is applicable for Singapore Citizens, Permanent Residents or Long-Term Visitor Pass Plus (LTVP+) Holders, subject to funding agency’s approval. • Enhanced subsidy of up to 90% is applicable for Singapore Citizens aged 40 years and above, subject to funding agency’s approval. Note that GST payable will be computed from fee after 70% funding. • Professional Development Unit (PDU) is applicable for Professional Engineers registered under the Professional Engineers (PE) Board only. • All published fees are subject to prevailing GST. CONTACT US For more information, please contact SIPG at +65 6916 7930 or email training-institute@spgroup.com.sg. OTHER SIPG COURSES For more courses, visit our website at: https://www.spgroup.com.sg/about-us/training or Scan the QR code below: Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0323

Consumption_Gas Average consumption of Gas (kWh) Premises Types Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 HDB 1-Room 35 34 35 34 34 39 36 39 35 36 31 34 HDB 2-Room 36 34 35 35 35 37 35 38 37 36 33 34 HDB 3-Room 51 49 50 49 49 51 49 52 50 50 47 49 HDB 4-Room 63 61 62 60 60 63 62 65 62 62 58 60 HDB 5-Room 70 68 69 66 65 70 70 72 68 68 64 67 HDB Executive 74 72 73 69 68 75 74 77 73 72 69 71 Apartment 86 88 88 85 84 92 93 95 87 84 76 81 Terrace 105 107 108 108 99 108 107 107 103 105 96 100 Semi-Detached 120 117 120 117 115 124 121 123 117 120 116 120 Bungalow 198 206 202 179 195 192 202 205 195 186 188 177

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Keeping a keen eye on underground networks RELIABILITY With many different types of cables installed beneath the roads, it sure takes a keen eye to identify, divert and renew the power cables owned by SP Group. Mohamed Faisal, an Executive Engineer from Projects at SP PowerGrid, is trained to do so. The 29-year-old is responsible for laying new 66kV underground electrical cables. Some require diversion to prevent obstruction while others beyond their useful life of 30 to 35 years have to be renewed. Faisal has to work closely with the authorities and key customers to lay cables within areas under their purview. Once, Faisal had to find a suitable location to lay the cables as there were deeply rooted trees that were causing obstruction to the cable alignment. Faisal worked closely with NParks to find a suitable place to lay the cables. Both parties work towards the common goal of maintaining the nation’s power network infrastructure. He said, “Managing people and project timelines comes with some pressure but I find it fulfilling. Seeing the projects through and ‘come to life’ keeps me going.” aisal conducting a routine cable drum inspection at a storage site in Singapore. These cable drums need to be inspected for any damages that may arise during shipment. After inspection, they are transported to work sites for cable laying works. Describing himself as ““Agile” and “Adventurous”, it is easy to understand why this budding engineer has chosen to navigate his career in the energy sector. Faisal’s father is an engineer too. In his younger days, Faisal would tag along with his father during his school break to learn about building services such as electrical, air-conditioning, lighting and mechanical ventilation. His father has shaped Faisal’s love for electrical engineering over the years. Faisal’s younger brother, a former intern with SP PowerGrid in 2019, is also inspired to follow his footsteps to become an Electrical Engineer. Faisal (in yellow) witnessing a pre-commissioning test conducted by the Professional Engineer and his testing team at the end of the cable installation project. This test is integral in ensuring the health of new or diverted cables before they are connected to the national power grid. Beyond his core engineering work, the Engineering Development for GraduatEs (EDGE) engineer is also an app creator. With his natural engineering instincts to “fix stuff”, Faisal did not hesitate to roll up his sleeves when he noticed some gaps at work. He said, “The daily reporting process at work was manual and it took up a lot of administrative time. I was keen on creating a system to improve everyone’s productivity and make their work easier! I learnt how to create an app in three months by watching online tutorials, YouTube videos and reading forum comments. The app was first implemented in my section before it got rolled out to the entire branch after the idea took flight in the annual productivity workshop at SPPG. It is so encouraging to see that the app is now used by all SPPG staff. Now, it pushes me to create better apps!” Faisal overseeing the process of trench excavation for one of his diversion cables. Trench excavation poses challenges to contractors such as working near existing services, working in confined spaces etc. Faisal ensures that workers are always safe during trench excavation process. To Faisal, he finds meaning in doing his part for the nation. Beaming with pride, he said, “Everyone depends on us for their power needs. It is important to provide high quality of life for all customers as it keeps them safe and secure. I have many engineering friends who are keen to join SP. It’s really not the traditional utilities company you used to know. Beyond upholding reliability, we are now driving sustainability in and beyond Singapore!” TAGS PEOPLE OF SPRELIABILITY YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing

最 深 可 达 80 米 料 2017 年 完 成 最 深 海 底 电 缆 隧 道 衔 接 裕 廊 岛 与 本 岛 新 加 坡 能 源 集 团 总 裁 黄 锦 贤 指 出 , 公 司 通 过 有 效 融 资 和 加 强 系 统 生 产 力 , 多 年 来 在 提 供 可 靠 供 电 素 质 的 同 时 , 也 将 电 网 成 本 控 制 在 很 低 水 平 。( 曾 坤 顺 摄 ) 裕 廊 先 驱 电 缆 隧 道 长 5.2 公 里 , 工 程 已 展 开 。 新 加 坡 能 源 集 团 总 裁 黄 锦 贤 表 示 , 新 隧 道 增 建 将 加 强 故 障 处 理 能 力 , 确 保 全 国 电 网 的 可 靠 性 和 为 用 户 提 供 高 质 量 电 力 。 杨 萌 王 阳 发 报 道 yangmeng@sph.com.sg ongyh@sph.com.sg 随 着 更 多 发 电 厂 落 户 裕 廊 岛 , 输 电 基 建 也 需 要 进 一 步 提 升 , 负 责 经 营 我 国 电 网 设 施 的 新 加 坡 能 源 已 开 始 建 造 一 条 连 接 裕 廊 岛 和 本 岛 的 海 底 电 缆 隧 道 , 隧 道 最 深 可 达 80 米 , 这 相 信 是 我 国 最 深 的 隧 道 。 这 条 5 . 2 公 里 的 裕 廊 先 驱 电 缆 隧 道 (Jurong Island to Pioneer Transmission Cable Tunnel) 工 程 已 展 开 , 预 料 2017 年 完 成 。 新 能 源 于 10 月 份 将 合 同 颁 给 五 洋 建 筑 , 双 方 协 议 不 对 外 透 露 合 同 额 。 裕 廊 岛 和 本 岛 还 有 一 条 现 有 电 缆 隧 道 。 新 能 源 集 团 总 裁 黄 锦 贤 昨 天 接 受 本 报 专 访 时 说 :“ 这 将 增 强 我 们 的 故 障 处 理 能 力 , 确 保 全 国 电 网 的 可 靠 性 和 为 用 户 提 供 高 质 量 电 力 。” 新 能 源 目 前 也 在 建 造 共 长 35 公 里 的 东 西 两 条 电 缆 隧 道 , 隧 道 深 处 为 60 米 , 预 料 于 2018 年 完 成 。 在 用 户 端 , 随 着 大 型 设 施 如 大 泉 海 水 淡 化 厂 、 裕 廊 岛 液 化 天 然 气 接 收 站 和 实 里 达 航 空 园 等 的 建 造 , 新 能 源 也 需 加 强 配 电 设 施 。 不 过 , 它 通 过 有 效 融 资 手 段 控 制 成 本 , 对 用 户 来 说 , 电 费 中 的 电 网 费 用 (grid charge) 只 会 有 微 小 增 幅 。 黄 锦 贤 指 出 , 电 网 费 从 10 年 前 的 每 度 电 4.3 分 减 少 至 上 个 财 政 年 的 3.05 分 , 减 幅 近 30%。 受 政 府 管 制 的 家 庭 用 户 电 费 中 , 约 八 成 属 于 支 付 给 发 电 厂 的 能 源 成 本 , 只 有 两 成 是 新 加 坡 能 源 收 取 的 电 网 费 及 市 场 服 务 费 如 账 单 和 读 表 费 。 他 在 分 析 业 绩 报 告 时 说 , 上 个 财 政 年 新 能 源 系 统 故 障 导 致 的 停 电 逐 年 减 少 至 每 名 用 户 0.4 分 钟 ; 以 频 率 来 说 , 平 均 每 名 用 户 在 一 年 内 经 历 的 故 障 只 有 0.0087 起 , 相 当 于 每 115 年 才 会 有 一 次 故 障 , 可 靠 性 相 信 在 全 球 数 一 数 二 。 黄 锦 贤 也 说 , 公 司 通 过 改 善 电 网 结 构 和 实 施 状 态 检 测 (condition monitoring) 增 强 系 统 生 产 力 和 可 靠 性 。 今 年 3 月 底 财 年 新 加 坡 能 源 净 利 少 5.6% 新 加 坡 能 源 截 至 今 年 3 月 底 的 财 年 净 利 减 少 5.6% 至 8 亿 7800 万 元 , 营 收 增 加 3.5% 至 89 亿 7000 万 元 , 总 资 产 计 345 亿 元 。 该 集 团 昨 日 发 布 2012 年 年 报 , 显 示 其 业 绩 表 现 稳 健 , 盈 利 水 平 符 合 该 公 司 的 预 期 。 上 财 年 净 利 减 少 的 其 中 一 个 原 因 是 澳 元 疲 弱 , 这 是 因 为 该 集 团 在 澳 大 利 亚 有 显 著 业 务 —— 新 能 源 澳 洲 网 络 ( S P AusNet)。 黄 锦 贤 表 示 , 新 加 坡 对 电 力 的 需 求 逐 年 在 增 加 , 而 一 些 电 网 设 施 已 老 旧 , 新 加 坡 能 源 正 在 投 巨 资 重 新 铺 设 电 缆 和 建 设 多 条 地 下 电 缆 隧 道 , 创 建 “ 新 一 代 的 高 效 率 电 网 ”, 以 及 减 少 未 来 “ 挖 路 掩 埋 ” 造 成 的 不 便 。 新 加 坡 能 源 的 资 本 开 销 因 此 将 随 这 些 项 目 增 加 , 以 满 足 新 加 坡 对 电 力 的 需 求 。 他 说 , 集 团 今 年 资 本 开 销 达 12 亿 元 , 其 中 高 达 70% 是 向 资 本 市 场 融 资 。 由 于 利 率 预 料 将 继 续 上 升 , 黄 锦 贤 表 示 , 新 加 坡 能 源 今 后 面 对 的 挑 战 是 成 本 将 上 升 , 其 中 一 个 原 因 便 是 利 率 上 升 造 成 的 成 本 增 加 。 事 实 上 , 去 年 至 今 , 已 经 可 以 看 出 利 率 明 显 上 升 。 他 指 出 , 新 加 坡 能 源 是 本 区 域 唯 一 必 须 自 己 设 法 筹 资 应 付 资 本 开 销 的 电 网 公 司 。 他 说 :“ 我 们 因 此 需 要 锁 定 目 前 仍 较 低 的 利 率 , 我 们 也 擅 于 这 么 做 , 而 且 我 们 将 致 力 维 持 现 有 的 AA 信 用 评 级 , 确 保 我 们 的 利 息 成 本 不 会 上 涨 得 太 厉 害 。” 他 受 询 时 , 并 不 排 除 将 来 售 股 集 资 的 可 能 , 但 指 出 , 目 前 没 有 售 股 上 市 的 计 划 。

SINGAPORE INSTITUTE OF POWER AND GAS TRAINING CALENDAR JUL - SEP 2023 No. Course Code Course Title Duration (hr) Mode of Delivery Course Fee (1) Course Fee (after Funding) (2) (3) PDU (6) Click to download outline Upcoming Schedule 1 ECL06 Low Voltage Distribution Cables, Joints & Terminations 21 Face-to-Face $1,400 $420 19 Download 11 - 13 Jul 2 EFD08 Singapore Electricity Network and Market 14 Face-to-Face $720 N.A. Pending Download 19 - 20 Sep 3 ENO39 Electrical Testing and Inspection for Non-Licensed Electrical Installation 7 Face-to-Face $700 N.A. 7 Download 24 Aug 4 ENO51 Distribution Switchboard Maintenance for Commercial and Industrial Low Voltage Installation 7 Face-to-Face $800 N.A. 7 Download 28 Sep 5 ENO63 Condition Monitoring Techniques for Distribution Switchgear & Transformer 14 Face-to-Face $1,400 $420 Pending Download 13 - 14 Sep 6 EPG01 Overview of Power Generation Plants 7 Face-to-Face $700 $210 6 Download 3 Aug 7 EPG04 Power Plant Maintenance Principles & Strategies 14 Face-to-Face $1,400 $420 Pending Download 5 - 6 Sep 8 EPG07 Requirements for Installation & Commissioning of Grid-Tied Photovoltaic System 21 Face-to-Face $1,925 N.A. 13 Download 17 - 18, 21 Jul 9 EPG09 Control and Protection of Generator and Turbines (NEW COURSE) 14 Face-to-Face $1,400 $420 Pending Download 27 - 28 Sep 10 EPG10 Mid-Life Plant Management for Plant Optimisation (NEW COURSE) 14 Face-to-Face $1,400 N.A. Pending Pending Sep * 11 ERG01 SS638 Code of Practice for Electrical Installations 14 Face-to-Face $700 $210 13 Download 19 - 20 Jul 12 ERG05 Lightning and Lightning Protection 14 Face-to-Face $700 $210 13 Download 11 - 12 Jul 13 ESG06 Design, Installation & Testing of Electrical Switchboard & Supply Turn-On 14 Face-to-Face $1,600 N.A. 12 Download 16 - 17 Aug 14 ESG08 Installation & Commissioning of Distribution Switchgear 10.5 Face-to-Face $1,050 $315 9 Download 22 - 23 Aug 15 ETF02 Operation & Maintenance of Distribution Transformer 14 Face-to-Face $1,400 $420 14 Download 7 - 8 Aug 16 ETF12 Installation & Commissioning of Distribution Transformer 10.5 Face-to-Face $1,200 N.A. Pending Download 14 - 15 Sep 17 GRG02 Gas Market Structure & Gas Network Code 7 Face-to-Face $800 N.A. 6 Download 30 Aug *To be confirmed, please contact SIPG. Enterprise Transformation Project (NEW) SIPG offers implementation-led training and consultancy programme on Lean Methodologies that help enterprises strengthen business capabilities under the SkillsFuture Singapore Enterprise Transformation Project (ETP) initiative. Participating enterprises will enjoy programme fee funding of 90% for Small Medium Enterprises (SMEs) and 70% for Non-SMEs. Please contact SIPG at training-institute@spgroup.com.sg if you are interested to learn more. Important Notes: (1) Course fees are subject to prevailing GST. (2) Only Singapore Citizens, Permanent Residents & Long-Term Visit Pass Plus (LTVP+) Holders are eligible for Course Fee Funding (if any). (3) Funding grant is subject to funding agency's approval. (4) SkillsFuture Mid-Career Enhanced Subsidy only applicable for Singapore Citizens 40 years old and above. (5) Blended classes include online and face-to-face classes for practical hands-on training. (6) PDU: Professional Development Unit awarded by Professional Engineers Board; PEB reserves the right to reject or adjust the PDUs awarded for each run. (7) Minimim class size is required to be met to start the class. Updated: 04 Aug 2023 SINGAPORE INSTITUTE OF POWER AND GAS TRAINING CALENDAR OCT - DEC 2023 No. Course Code Course Title Duration (hr) Mode of Delivery Course Fee (1) Course Fee (after Funding) (2) (3) PDU (6) Click to download outline Upcoming Schedule UPCOMING COURSES 1 ERG01 SS638 Code of Practice for Electrical Installations 14 Face-to-Face $700 $210 13 Download 17 - 18 Oct 2 ERG04 An Overview of Transmission Code 7 Face-to-Face $800 N.A. 7 Download 17 Oct 3 ERG06 Electrical Earthing Principles and Practices 7 Face-to-Face $350 N.A. 6 Download 8 Nov 4 ESG04 Operation & Maintenance of High Voltage Switchgear 14 Face-to-Face $1,400 N.A. 13 Download 15 - 16 Nov 5 NEV03 Requirements and Implementation of Electric Vehicle Charging System 7 Face-to-Face $700 N.A. Pending Download 14 Nov 6 NGD03 Introduction to Microgrid Systems 7 Face-to-Face $700 $210 4 Download 16 Nov 7 NGD04 Introduction to Energy Storage Systems 7 Face-to-Face $700 N.A. 6 Download 15 Nov 8 PDC208 Hydrogen Industry Masterclass 14 Face-to-Face $2,200 $660 13 Download Nov * *To be confirmed, please contact SIPG. Enterprise Transformation Project (NEW) SIPG offers implementation-led training and consultancy programme on Lean Methodologies that help enterprises strengthen business capabilities under the SkillsFuture Singapore Enterprise Transformation Project (ETP) initiative. Participating enterprises will enjoy programme fee funding of 90% for Small Medium Enterprises (SMEs) and 70% for Non-SMEs. Please contact SIPG at training-institute@spgroup.com.sg if you are interested to learn more. Important Notes: (1) Course fees are subject to prevailing GST. (2) Only Singapore Citizens, Permanent Residents & Long-Term Visit Pass Plus (LTVP+) Holders are eligible for Course Fee Funding (if any). (3) Funding grant is subject to funding agency's approval. (4) SkillsFuture Mid-Career Enhanced Subsidy only applicable for Singapore Citizens 40 years old and above. (5) Blended classes include online and face-to-face classes for practical hands-on training. (6) PDU: Professional Development Unit awarded by Professional Engineers Board; PEB reserves the right to reject or adjust the PDUs awarded for each run. (7) Minimim class size is required to be met to start the class. Updated: 04 Aug 2023

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Solar PV – User Guide for Residential Consumers Table of Contents 1. Introduction ................................................................................................................................... 2 2. Electricity Generation Licence ..................................................................................................... 3 3. Electrical Installation ...................................................................................................................... 3 4. Connection Requirements ........................................................................................................... 5 5. Market Settlement ......................................................................................................................... 7 6. Monitoring Requirements ............................................................................................................ 8 7. AMI Meter Charges ....................................................................................................................... 8 8. Decommissioning Requirements .............................................................................................. 10 9. PV Directory ................................................................................................................................. 11 December 2022 1 Solar PV – User Guide for Residential Consumers 1. Introduction This section provides information applicable for residential consumers with embedded solar PV systems (i.e. consumers who install solar PV systems on their rooftops to reduce their electricity consumption). A brief summary of the relevant processes can be found in the flow chart below. Please refer to the following sections for more information. For more information on the policy and regulatory framework for solar, please refer to EMA’s website. Figure 1: Overview Process for Residential Consumers with Embedded Solar PV Systems Start Solar PV owner to engage Licensed Electrical Worker (LEW) to be responsible for the electrical works associated with the solar PV system Appointed LEW to submit the required documents to SP Services (SPS) (refer to Connection Requirements section for more details) No SP PowerGrid (SPPG) to evaluate and discuss with LEW on the technical requirements and specifications of the solar PV system Comply with technical requirements? SPS to inform LEW to proceed with Turn-On application • For those register under the “Enhanced Central Intermediary Scheme”, SPS will arrange for opening of account after Turn-On. • For those register under the “Simplified Credit Scheme”, SPS will arrange to effect the scheme after Turn-On. End Yes End Note: Residential consumers refer to residential consumers not under master-sub arrangement December 2022 2 Solar PV – User Guide for Residential Consumers 2. Electricity Generation Licence The electricity licensing requirements for solar PV systems will be based on the aggregate of the Alternating Current (AC) inverter capacities (“installed generation capacity”) at the point of connection 1 to the grid. Any person who engages in the generation of electricity with a solar PV system with installed generation capacity of 1 MWac or more but less than 10 MWac is required to apply to EMA for a Wholesaler (Generation) Licence. For installed generation capacity of 10 MWac or more, he has to apply for a Generation Licence. All relevant licences should be obtained before any turn-on of solar PV installations. A summary of the licensing requirements is shown in the table below. Table 1: Licensing Requirements for Solar PV Systems Installed Capacity of Solar PV System Connected to the Power Grid? Type of Licence* Below 1 MWac 1 MWac or more but less than 10 MWac Yes No Yes No Yes 10 MWac or more No * An Electrical Installation Licence may still be required. Exempted Wholesaler (Generation) Licence Exempted Generation Licence Application for the wholesaler or generation licence can be made on EMA’s website: http://www.ema.gov.sg/Licensees_Electricity_Licences.aspx 3. Electrical Installation An electrical installation refers to any electrical wiring, fitting or apparatus used for the conveyance and control of electricity in any premises. A solar PV system installed within such premises forms part of the consumer’s electrical installation and should comply with the requirements stipulated in the Electricity Act (Cap. 89A), the Electricity (Electrical Installations) Regulations and the Singapore Standard CP5 Code of Practice for Electrical Installations. 1 The point of connection refers to the point at which the solar PV system is connected directly or indirectly to SP PowerAsset’s substation. December 2022 3 Solar PV – User Guide for Residential Consumers All electrical work for an electrical installation, including a solar PV system, must be undertaken or carried out by a Licensed Electrical Workers (LEWs). Such electrical work includes new wiring, rewiring and extensions which have to be tested before the supply is turned on. When consumer needs any electrical work to be done at his premises, he is advised to check that the person whom he intends to engage to undertake or perform the electrical work has a valid electrical worker licence issued by the Authority. It is an offence for a person: i. To carry out or caused to be carried out any electrical work unless he holds a valid electrical worker licence; or ii. To engage knowingly any person who is not a licensed electrical worker to carry out any electrical work. For more details, you may wish to refer to ELISE website for the list of LEW. Electrical Installation Licence All electrical installations used exclusively for domestic purposes except multi-metered premises are exempted from this requirement. Safety requirements Solar PV system requires regular inspection and maintenance to ensure that the system remains efficient and safe for operation. In most cases, equipment manufacturers will provide maintenance guidelines for their specific components. It is important to ensure that the maintenance requirement is carried out according to the recommendation and certified by a LEW. December 2022 4 Solar PV – User Guide for Residential Consumers 4. Connection Requirements If you intend to connect and operate your solar PV system in parallel to the power grid, your appointed LEW will have to complete the online Application Form and submit the following documents to SPS via Singapore Power (SP) eBusiness Portal: • Document Checklist and Declaration of Compliance to SP Powergrid’s (SPPG) Technical Requirements • Application for Net Export Rebate Form • Letter of Consent • PQ Compliance Report • Inverter(s) Specifications • Solar panel(s) Specifications • Inverter(s) Type Test Reports (Harmonics, Flicker, DC Injection) • Single Line Diagram (from PV system to Point of Common Coupling (PCC) • PSO Data Form (only applicable for solar PV system 1 MWac and above) Thereafter, your appointed LEW will have to consult SPPG on the connection scheme and technical requirements. The simplified connection and turn-on application process for solar PV systems are illustrated in Figure 2 and 3. December 2022 5 Solar PV – User Guide for Residential Consumers Figure 2: Application Process for Solar PV System Connection Start Appointed LEW to submit relevant documents to SPS SPS to inform LEW (via Letter) to proceed with Turn-On Application SPPG to evaluate technical specifications of the solar PV system pertaining to PQ requirements Compliance with technical requirements? Yes No LEW to re-submit technical requirements after clarification LEW to proceed with Turn-On Application (refer to Fig 3 for Turn-On application process) End SPPG sends technical assessment completion letter to LEW End December 2022 6 Solar PV – User Guide for Residential Consumers Figure 3: Turn-On Application Process for Solar PV System Start LEW to submit Turn-On application to SPS LEW to arrange with Meters Section to install meters SPS to witness the commissioning of solar PV system on the scheduled Turn-On date End 5. Market Settlement An overview of the available payment schemes can be found on EMA’s website. Non-contestable consumers (NCCs) Currently for residential NCCs with solar PV system, the solar energy produced is first offset by their consumption of that premise. Should there be excess solar energy to be exported back to the grid, they will receive payment (the prevailing low-tension electricity tariff minus grid charge) from SP Services (SPS) by way of credit adjustment to the monthly electricity bill. The quarterly revised low-tension electricity tariff can be found at the SP Group website (www.spgroup.com.sg). Contestable consumers (CCs) With the introduction of the Open Electricity Market “OEM”, residential CCs with solar PV system less than 10 MWac, is eligible to sell his excess output through SPS under the Enhanced Central Intermediary Scheme (ECIS). SPS will act as a central intermediary, by passing through the payment and relevant market charges to consumers. Excess solar electricity sold back to the grid will be paid the weighted average nodal price. December 2022 7 Solar PV – User Guide for Residential Consumers Such consumers can either choose (a) to install a meter to accurately measure the solar electricity generated, or (b) to estimate their solar generation. For option (a), consumers will need to install the relevant metering arrangement at each generation point. More details on the meters can be found in Section 7, AMI Meter Charges. For option (b), the solar generation will be estimated based on the Solar Generation Profile (SGP) 2 for the calculations of the relevant payment and market charges. Consumers need not install any meters. 6. Monitoring Requirements With the expected increase in solar PV systems in Singapore, the Power System Operator (PSO) would need to manage the intermittent nature of such sources to ensure that the security and reliability of the power system is not compromised. Most importantly, PSO also needs to ensure that sufficient reserve capacity is available to respond to sudden fluctuations in solar output. Hence, PSO shall require solar PV systems with an installed capacity of 1 MWac and above at each site/facility to provide the Active Power output (AC-side) of its solar PV system(s), sampled at one-minute intervals and solar irradiance from sensor installed in close proximity to the PV panels. For more detailed technical requirement, please contact EMA at EMA_PSO_EMA@ema.gov.sg. 7. AMI Meter Charges This section is only applicable to residential consumers who register their embedded solar PV systems under the ECIS and chose to install an AMI meter. The owner of the generation facility (i.e. solar PV system) is the Meter Equipment Service Provider (MESP) for the meter installation associated with it. However, consumers with embedded generation facility (with installed capacity of less than 10 MWac) may choose to engage SPPG to provide, install and maintain the generation meter. The fees applicable for providing such services by SPPG are shown in the table below: 2 The SGP is approved by the Energy Market Authority (“EMA”) and is based on factors such as Singapore's historical average solar irradiance from 7am to 7pm. This is standardised for all consumers with embedded solar PV systems and will be updated by EMA as new information becomes available. December 2022 8 Solar PV – User Guide for Residential Consumers Table 2.1: Metering Charges for Generation Meters (inclusive of 7% GST before 1 st Jan 2023) Main & Check Meters Main & Check Meters Main & Check Meters Main Meters Only Per Generation Unit / Metering Point At 66kV and above At 6.6kV / 22kV At Low Tension At Low Tension Upfront charge (One time) $5,938.50 $5,938.50 $2,247.00 $1,498.00 Monthly charge (Recurring) $214.00 $85.60 $42.80 $21.40 Miscellaneous charge a) Attending to request for site enquiry during office hours (minimum 3 hours per request). b) Attending to communication / meter failure during office hour. Charges will be waived if it is due to equipment failure. c) Attending to adhoc request by customer for meter accuracy test with SAC- SINGLAS test report. $42.80 per hour $42.80 per hour $42.80 per hour $42.80 per hour $85.60 per trip $85.60 per trip $85.60 per trip $85.60 per trip $1,926.00 per meter $1,926.00 per meter $706.20 per meter $706.20 per meter Table 2.2: Metering Charges for Generation Meters (inclusive of 8% GST with effect from 1 st Jan 2023) Main & Check Meters Main & Check Meters Main & Check Meters Main Meters Only Per Generation Unit / Metering Point At 66kV and above At 6.6kV / 22kV At Low Tension At Low Tension Upfront charge (One time) $5,994.00 $5,994.00 $2,268.00 $1,512.00 Monthly charge (Recurring) $216.00 $86.40 $43.20 $21.60 Miscellaneous charge d) Attending to request for site enquiry during office hours (minimum 3 hours per request). e) Attending to communication / meter failure during office hour. Charges will be waived if it is due to equipment failure. f) Attending to adhoc request by customer for meter accuracy test with SAC- SINGLAS test report. $43.20 per hour $43.20 per hour $43.20 per hour $43.20 per hour $86.40 per trip $86.40 per trip $86.40 per trip $86.40 per trip $1,944.00 per meter $1,944.00 per meter $712.80 per meter $712.80 per meter December 2022 9 Solar PV – User Guide for Residential Consumers 8. Decommissioning Requirements If you intend to decommission the entire solar PV system installed in your premises any time after they have been connected to the Transmission System, your appointed LEW will have to complete the decommissioning form and submit to SP Powergrid Ltd at least 30 days in advance before the intended decommission commences. However, if the intent is to revise the solar PV capacity installed in your premises any time after they have been connected to the Transmission System, your appointed LEW will have to complete the online Application Form and submit the following documents to SPS via Singapore Power (SP) eBusiness Portal: • Document Checklist and Declaration of Compliance to SP Powergrid’s (SPPG) Technical Requirements • Application for Net Export Rebate Form • Letter of Consent • PQ Compliance Report • Inverter(s) Specifications • Solar panel(s) Specifications • Inverter(s) Type Test Reports (Harmonics, Flicker, DC Injection) • Single Line Diagram (from PV system to Point of Common Coupling (PCC) • PSO Data Form (only applicable for solar PV system 1 MWac and above) December 2022 10 Solar PV – User Guide for Residential Consumers 9. PV Directory For enquiries on the following matters pertaining to solar PV systems, you may wish to contact the following: Energy Market Authority (EMA) Matters on: Electricity Licences Electrical Installation Licence Licensed Electrical Workers (LEWs) Policy and Regulatory Framework Monitoring Requirements Contact Information Economic Regulation & Licensing Department Email: ema_enquiry@ema.gov.sg Tel: 6835 8000 Electricity Resilience & Regulation Department Email: lei_ema@ema.gov.sg Tel: 6835 8000 Policy Department Email: ema_ppd@ema.gov.sg Tel: 6835 8000 Energy Management Systems Department Email: EMA_PSO_EMS@ema.gov.sg Tel: 6835 8000 Energy Market Company (EMC) Matters on: Market Registration Market Payment / Charges Contact Information Market Administration Email: MPRegistration@emcsg.com Tel: 6779 3000 SP PowerGrid (SPPG) Matters on: Technical Clarification regarding Connection to the Grid Contact Information Asset Management & Projects Department Email: DERenquiries@spgroup.com.sg Tel: 6916 8888 SP Services (SPS) Matters on: Application for Connection to the Grid and Market Settlement with SPS Contact Information Electrical Installation Section Email: install@spgroup.com.sg Tel: 6916 7200 December 2022 11

Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/not-leaving-gas-safety-to-chance SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Not Leaving Gas Safety to Chance RELIABILITY SP’s gas safety ambassadors: (from left) Technician Roslee bin Mohamed Moksin, Engineer Lydia Koh and Technical Officer Muhammad Rezduan bin Abdullah. Gas Engineer Lydia Koh, 24, had just completed a lesson on energy-saving and gas safety practices. Sixty young beneficiaries from the Ang Mo Kio Family Service Centre waited eagerly for Lydia to reveal the answer to the specially designed quizzes. When she did, the room erupted in cheers, as the children rushed to make their next move on a giant snakes and ladders gameboard that Lydia designed and produced. This was one of the many regular activities organised by SP Heart Workers – the staff volunteers of SP Group. Heart Worker Lydia reaches out to communities in need by organising a sustained line-up of activities throughout the year. “We kept the game interactive, with short but impactful dos and don’ts. These children can be Powersavers and safety ambassadors among their families and friends,” Lydia said with a smile. To Lydia, who heads the Leak Survey unit at SP’s Gas Operations team, spreading gas safety practices is a top priority. She champions gas safety awareness as a member of SP’s gas safety taskforce and the SP Heart Workers. Lydia’s team of 11 inspects gas pipelines all around Singapore, on foot and in specially designed leak-detection vehicles. They cover over 400km a month. Lydia and her team member checking for gas leaks along the pipelines Driven by her desire to make a difference, Lydia is on a constant hunt for ways to uplift the job of her team to achieve greater precision and efficiency. She developed ATLAS, a combination of three apps and data visualisation tools, which enables her team to digitally file close to 3,500 reports annually from any work location. The platform which was launched in September 2019 generates monthly reports instantly, saving time required for travel and report routing. ATLAS is estimated to save 2,100 manhours per year, equivalent to over S$65,000 in cost savings. Public education continues to be a focus for Lydia, an engineer under SP’s Engineering Development for GraduatEs (EDGE) Programme. The programme enables her to gain exposure through stints in various business units over a five-year period. SP team inspecting the internal pipes of homes and sharing gas safety tips with residents. “I’ve heard about older people who try to find the source of a gas leak with a lighter, which is extremely dangerous.” “Home owners may feel we’re being overly careful, but the implications for their family members, neighbours, even their pets could be severe. Gas safety must never be left to guesswork,” cautioned Lydia. — 2 January 2020 TAGS PEOPLE OF SPRELIABILITY YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/young-animators-draw-up-gas-safety-tips SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Young Animators Draw up Gas Safety Tips RELIABILITY Working closely with NYP students were SP Group’s gas safety committee and corporate affairs department. The team comprised (first row, from left) SP’s Engineer Lydia Koh, SP’s Senior Engineer Nur Hafiza binte Mohd Zulkifli, NYP’s Lim Shu Ming, NYP’s Koh Chiau Wen, SP’s Head of Corporate Affairs, Amelia Champion, NYP’s Andrea Low, (second row, from left) NYP’s Quek Yu Jie, SP’s Senior Engineer Lo Ai Jin, NYP’s project supervisor Bhakta Srini, SP’s Senior Engineer Roseanne Chan, and SP’s Deputy Director, Corporate Affairs, Jeanie Lee. When Nanyang Polytechnic student Quek Yu Jie was 10, he came home to a strange smell and a hissing sound. He witnessed his mother’s quick reaction: she turned off a gas ring that had been left on, and opened all windows in the flat. “My mother knew we needed to let the gas out quickly. But I don’t think we knew we had to shut the main gas valve and leave all other appliances untouched,” Yu Jie, now 25 and a Nanyang Polytechnic final year student, recalled. Yu Jie and three other animation coursemates from NYP’s School of Interactive & Digital Media learnt this when they created a series of gas safety videos for SP Group as part of their Final Year Project. The biggest learning for them was that, using a mobile phone during a gas leak can spark a fire due to the microwaves emitted from phones, said Yu Jie, who led the video’s post-production. Statistics have shown that 42.5 per cent of the gas leaks attended to in the second half of 2018 were due to the misuse of gas appliances.  The videos are part of a gas safety campaign that is rolled out in September this year. NYP students engaged with the SP team to come up with a compelling public education campaign The team used animation to highlight key safety tips: how to detect a leak, ways to prevent gas-related incidents, and the importance of engaging a Licensed Gas Service Worker to install gas appliances. Team-mates Koh Chiau Wen and Lim Shu Ming, both 19, took the lead in developing key characters, while Andrea Low, 20, focused on creating the backdrop. The students worked closely with SP to decide on the best ways to drive home the key messages to a broad audience. “We want to raise the level of gas safety awareness as many people overlook the correct and safe use of gas appliances and accessories,” said Nur Hafiza binte Mohd Zulkifli, Senior Engineer, Gas Operations, from SP’s gas safety committee, a workgroup on gas safety education. Final Year Projects usually take about 480 hours, but project supervisor Bhakta Srini said that for this one, each put in up to 30 hours more, including over weekends and after school, to perfect the videos and capture the realism of human characters. “One second of a film is 24 frames and requires 12 drawings.  We created over 1,500 drawings in total,” explained Chiau Wen, who led the project team. But the students all agreed that it was worth it, since the videos get the message across using everyday scenarios. NYP students had to acquire gas safety knowledge from the SP Engineers and figure out how best to communicate this. Head of Corporate Affairs, Amelia Champion said the collaboration with the polytechnic helped to bring across SP’s gas safety advice through the lens of the students. “Anyone can potentially help detect or prevent a leak or be an advocate for safe practices. This series aims to make our safety messages easily understood and shared with others.” — 24 September 2019 TAGS RELIABILITYGAS SAFETY YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Category: Reliability SAFETY+PERFORMANCE+CRITERIA+POLICY.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/15cefbf0-572f-4ad6-9edc-9bc7b54a56f3/SAFETY+PERFORMANCE+CRITERIA+POLICY.pdf?MOD=AJPERES SAFETY PERFORMANCE CRITERIA Introduction 1. With effect from 1 April 2022, all tenders called by Singapore Power Limited and its Singapore incorporated subsidiaries (SP Group) will include a tender evaluation criteria that takes into account the participating tenderer’s safety performance in their contracts with SP Group. 2. This is in line with SP Group’s core value that safety is our highest priority and all our suppliers and contractors must continuously adopt good safety practices and prevent accidents from occurring. Tender Evaluation Criteria 3. All open and closed tenders published on or after 1 April 2022 by SP Group shall include the new Safety Performance criteria as part of its tender evaluation criteria. 4. The Safety Performance criteria shall be a 1 st level evaluation criteria together with Price and/or Quality and shall be of a overall weightage of not less than 10% of the total evaluation score. 5. For tenders that is evaluated based solely on lowest compliant priced tender with no requirement to assess quality (e.g supply of standard items such as HP toner cartridges), the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (90%) 6. For tenders that is evaluated based on Price and Quality factors, the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (X%) + Quality (Y%) Where X + Y = 90% 7. For the avoidance of doubt, other safety related evaluation criteria such as the proposed safety measures to be taken for the tendered project or the tenderer’s past safety awards shall be accounted separately under the Quality score. Safety Performance 8. Safety Performance of tenderers shall be assessed by taking into account the occurrence of any Loss Time Injury (LTI) incidents in the past 2 years prior to tender closing date. In the event of the occurrence of any incidents that results in fatality or serious injury in the past 1 year prior to the tender closing date, the bid submitted by the tenderer may be rejected by SP Group. For the avoidance of doubt only incidents occurring on or after 1 April 2022 will be considered. 9. Loss Time Injury incidents for the purpose of this Safety Performance criteria refers to any incidents where: a. It is a work-related injury occurs which results in lost work time of one work day or more; b. The incident occurred while the tenderer was carrying out works under a contract with SP Group; and c. The incident occurred on or after 1 April 2022. 10. Any incidents that occur in the course of the Tenderer’s work in contracts with other parties are not accounted under this criteria’s scoring but may considered in the final decision for award. safety-performance-criteria-policy.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/about-us/procurement/safety-performance-criteria-policy.pdf SAFETY PERFORMANCE CRITERIA Introduction 1. With effect from 1 April 2022, all tenders called by Singapore Power Limited and its Singapore incorporated subsidiaries (SP Group) will include a tender evaluation criteria that takes into account the participating tenderer’s safety performance in their contracts with SP Group. With effect from 1 April 2023, this criteria is extended to subcontractors with LTI. 2. This is in line with SP Group’s core value that safety is our highest priority and all our suppliers and contractors must continuously adopt good safety practices and prevent accidents from occurring. Tender Evaluation Criteria 3. All open and closed tenders published on or after 1 April 2022 by SP Group shall include the new Safety Performance criteria as part of its tender evaluation criteria. 4. The Safety Performance criteria shall be a 1 st level evaluation criteria together with Price and/or Quality and shall be of a overall weightage of not less than 10% of the total evaluation score. 5. For tenders that is evaluated based solely on lowest compliant priced tender with no requirement to assess quality (e.g supply of standard items such as HP toner cartridges), the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (90%) 6. For tenders that is evaluated based on Price and Quality factors, the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (X%) + Quality (Y%) Where X + Y = 90% 7. For the avoidance of doubt, other safety related evaluation criteria such as the proposed safety measures to be taken for the tendered project or the tenderer’s past safety awards shall be accounted separately under the Quality score. Safety Performance 8. Safety Performance of tenderers shall be assessed by taking into account the occurrence of any Loss Time Injury (LTI) incidents in the past 2 years prior to tender closing date. In the event of the occurrence of any incidents that results in fatality or serious injury in the past 1 year prior to the tender closing date, the bid submitted by the tenderer may be rejected by SP Group. For the avoidance of doubt only incidents occurring on or after 1 April 2022 will be considered. 9. Loss Time Injury incidents for the purpose of this Safety Performance criteria refers to any incidents where: a. It is a work-related injury occurs which results in lost work time of one work day or more; b. The incident occurred while the tenderer was carrying out works under a contract with SP Group; and c. The incident occurred on or after 1 April 2022. 10. Any incidents that occur in the course of the Tenderer’s work in contracts with other parties are not accounted under this criteria’s scoring but may considered in the final decision for award. Safety Performance Criteria Policy.pdfhttps://www.spgroup.com.sg/dam/jcr:357660c9-748b-4390-a5fe-4d1ffa7016a4/Safety%20Performance%20Criteria%20Policy.pdf SAFETY PERFORMANCE CRITERIA Introduction 1. With effect from 1 April 2022, all tenders called by Singapore Power Limited and its Singapore incorporated subsidiaries (SP Group) will include a tender evaluation criteria that takes into account the participating tenderer’s safety performance in their contracts with SP Group. With effect from 1 April 2023, this criteria is extended to subcontractors with LTI. 2. This is in line with SP Group’s core value that safety is our highest priority and all our suppliers and contractors must continuously adopt good safety practices and prevent accidents from occurring. Tender Evaluation Criteria 3. All open and closed tenders published on or after 1 April 2022 by SP Group shall include the new Safety Performance criteria as part of its tender evaluation criteria. 4. The Safety Performance criteria shall be a 1 st level evaluation criteria together with Price and/or Quality and shall be of a overall weightage of not less than 10% of the total evaluation score. 5. For tenders that is evaluated based solely on lowest compliant priced tender with no requirement to assess quality (e.g supply of standard items such as HP toner cartridges), the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (90%) 6. For tenders that is evaluated based on Price and Quality factors, the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (X%) + Quality (Y%) Where X + Y = 90% 7. For the avoidance of doubt, other safety related evaluation criteria such as the proposed safety measures to be taken for the tendered project or the tenderer’s past safety awards shall be accounted separately under the Quality score. Safety Performance 8. Safety Performance of tenderers shall be assessed by taking into account the occurrence of any Loss Time Injury (LTI) incidents in the past 2 years prior to tender closing date. In the event of the occurrence of any incidents that results in fatality or serious injury in the past 1 year prior to the tender closing date, the bid submitted by the tenderer may be rejected by SP Group. For the avoidance of doubt only incidents occurring on or after 1 April 2022 will be considered. 9. Loss Time Injury incidents for the purpose of this Safety Performance criteria refers to any incidents where: a. It is a work-related injury occurs which results in lost work time of one work day or more; b. The incident occurred while the tenderer was carrying out works under a contract with SP Group; and c. The incident occurred on or after 1 April 2022. 10. Any incidents that occur in the course of the Tenderer’s work in contracts with other parties are not accounted under this criteria’s scoring but may considered in the final decision for award. Searchhttps://www.spgroup.com.sg/search?tag=gas-safety Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/not-leaving-gas-safety-to-chance SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Not Leaving Gas Safety to Chance RELIABILITY SP’s gas safety ambassadors: (from left) Technician Roslee bin Mohamed Moksin, Engineer Lydia Koh and Technical Officer Muhammad Rezduan bin Abdullah. Gas Engineer Lydia Koh, 24, had just completed a lesson on energy-saving and gas safety practices. Sixty young beneficiaries from the Ang Mo Kio Family Service Centre waited eagerly for Lydia to reveal the answer to the specially designed quizzes. When she did, the room erupted in cheers, as the children rushed to make their next move on a giant snakes and ladders gameboard that Lydia designed and produced. This was one of the many regular activities organised by SP Heart Workers – the staff volunteers of SP Group. Heart Worker Lydia reaches out to communities in need by organising a sustained line-up of activities throughout the year. “We kept the game interactive, with short but impactful dos and don’ts. These children can be Powersavers and safety ambassadors among their families and friends,” Lydia said with a smile. To Lydia, who heads the Leak Survey unit at SP’s Gas Operations team, spreading gas safety practices is a top priority. She champions gas safety awareness as a member of SP’s gas safety taskforce and the SP Heart Workers. Lydia’s team of 11 inspects gas pipelines all around Singapore, on foot and in specially designed leak-detection vehicles. They cover over 400km a month. Lydia and her team member checking for gas leaks along the pipelines Driven by her desire to make a difference, Lydia is on a constant hunt for ways to uplift the job of her team to achieve greater precision and efficiency. She developed ATLAS, a combination of three apps and data visualisation tools, which enables her team to digitally file close to 3,500 reports annually from any work location. The platform which was launched in September 2019 generates monthly reports instantly, saving time required for travel and report routing. ATLAS is estimated to save 2,100 manhours per year, equivalent to over S$65,000 in cost savings. Public education continues to be a focus for Lydia, an engineer under SP’s Engineering Development for GraduatEs (EDGE) Programme. The programme enables her to gain exposure through stints in various business units over a five-year period. SP team inspecting the internal pipes of homes and sharing gas safety tips with residents. “I’ve heard about older people who try to find the source of a gas leak with a lighter, which is extremely dangerous.” “Home owners may feel we’re being overly careful, but the implications for their family members, neighbours, even their pets could be severe. Gas safety must never be left to guesswork,” cautioned Lydia. — 2 January 2020 TAGS PEOPLE OF SPRELIABILITY YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/young-animators-draw-up-gas-safety-tips SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Young Animators Draw up Gas Safety Tips RELIABILITY Working closely with NYP students were SP Group’s gas safety committee and corporate affairs department. The team comprised (first row, from left) SP’s Engineer Lydia Koh, SP’s Senior Engineer Nur Hafiza binte Mohd Zulkifli, NYP’s Lim Shu Ming, NYP’s Koh Chiau Wen, SP’s Head of Corporate Affairs, Amelia Champion, NYP’s Andrea Low, (second row, from left) NYP’s Quek Yu Jie, SP’s Senior Engineer Lo Ai Jin, NYP’s project supervisor Bhakta Srini, SP’s Senior Engineer Roseanne Chan, and SP’s Deputy Director, Corporate Affairs, Jeanie Lee. When Nanyang Polytechnic student Quek Yu Jie was 10, he came home to a strange smell and a hissing sound. He witnessed his mother’s quick reaction: she turned off a gas ring that had been left on, and opened all windows in the flat. “My mother knew we needed to let the gas out quickly. But I don’t think we knew we had to shut the main gas valve and leave all other appliances untouched,” Yu Jie, now 25 and a Nanyang Polytechnic final year student, recalled. Yu Jie and three other animation coursemates from NYP’s School of Interactive & Digital Media learnt this when they created a series of gas safety videos for SP Group as part of their Final Year Project. The biggest learning for them was that, using a mobile phone during a gas leak can spark a fire due to the microwaves emitted from phones, said Yu Jie, who led the video’s post-production. Statistics have shown that 42.5 per cent of the gas leaks attended to in the second half of 2018 were due to the misuse of gas appliances.  The videos are part of a gas safety campaign that is rolled out in September this year. NYP students engaged with the SP team to come up with a compelling public education campaign The team used animation to highlight key safety tips: how to detect a leak, ways to prevent gas-related incidents, and the importance of engaging a Licensed Gas Service Worker to install gas appliances. Team-mates Koh Chiau Wen and Lim Shu Ming, both 19, took the lead in developing key characters, while Andrea Low, 20, focused on creating the backdrop. The students worked closely with SP to decide on the best ways to drive home the key messages to a broad audience. “We want to raise the level of gas safety awareness as many people overlook the correct and safe use of gas appliances and accessories,” said Nur Hafiza binte Mohd Zulkifli, Senior Engineer, Gas Operations, from SP’s gas safety committee, a workgroup on gas safety education. Final Year Projects usually take about 480 hours, but project supervisor Bhakta Srini said that for this one, each put in up to 30 hours more, including over weekends and after school, to perfect the videos and capture the realism of human characters. “One second of a film is 24 frames and requires 12 drawings.  We created over 1,500 drawings in total,” explained Chiau Wen, who led the project team. But the students all agreed that it was worth it, since the videos get the message across using everyday scenarios. NYP students had to acquire gas safety knowledge from the SP Engineers and figure out how best to communicate this. Head of Corporate Affairs, Amelia Champion said the collaboration with the polytechnic helped to bring across SP’s gas safety advice through the lens of the students. “Anyone can potentially help detect or prevent a leak or be an advocate for safe practices. This series aims to make our safety messages easily understood and shared with others.” — 24 September 2019 TAGS RELIABILITYGAS SAFETY YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Category: Reliability Safety Performance Criteria Policy.pdfhttps://www.spgroup.com.sg/dam/jcr:357660c9-748b-4390-a5fe-4d1ffa7016a4/Safety%20Performance%20Criteria%20Policy.pdf SAFETY PERFORMANCE CRITERIA Introduction 1. With effect from 1 April 2022, all tenders called by Singapore Power Limited and its Singapore incorporated subsidiaries (SP Group) will include a tender evaluation criteria that takes into account the participating tenderer’s safety performance in their contracts with SP Group. With effect from 1 April 2023, this criteria is extended to subcontractors with LTI. 2. This is in line with SP Group’s core value that safety is our highest priority and all our suppliers and contractors must continuously adopt good safety practices and prevent accidents from occurring. Tender Evaluation Criteria 3. All open and closed tenders published on or after 1 April 2022 by SP Group shall include the new Safety Performance criteria as part of its tender evaluation criteria. 4. The Safety Performance criteria shall be a 1 st level evaluation criteria together with Price and/or Quality and shall be of a overall weightage of not less than 10% of the total evaluation score. 5. For tenders that is evaluated based solely on lowest compliant priced tender with no requirement to assess quality (e.g supply of standard items such as HP toner cartridges), the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (90%) 6. For tenders that is evaluated based on Price and Quality factors, the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (X%) + Quality (Y%) Where X + Y = 90% 7. For the avoidance of doubt, other safety related evaluation criteria such as the proposed safety measures to be taken for the tendered project or the tenderer’s past safety awards shall be accounted separately under the Quality score. Safety Performance 8. Safety Performance of tenderers shall be assessed by taking into account the occurrence of any Loss Time Injury (LTI) incidents in the past 2 years prior to tender closing date. In the event of the occurrence of any incidents that results in fatality or serious injury in the past 1 year prior to the tender closing date, the bid submitted by the tenderer may be rejected by SP Group. For the avoidance of doubt only incidents occurring on or after 1 April 2022 will be considered. 9. Loss Time Injury incidents for the purpose of this Safety Performance criteria refers to any incidents where: a. It is a work-related injury occurs which results in lost work time of one work day or more; b. The incident occurred while the tenderer was carrying out works under a contract with SP Group; and c. The incident occurred on or after 1 April 2022. 10. Any incidents that occur in the course of the Tenderer’s work in contracts with other parties are not accounted under this criteria’s scoring but may considered in the final decision for award. SAFETY+PERFORMANCE+CRITERIA+POLICY.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/15cefbf0-572f-4ad6-9edc-9bc7b54a56f3/SAFETY+PERFORMANCE+CRITERIA+POLICY.pdf?MOD=AJPERES SAFETY PERFORMANCE CRITERIA Introduction 1. With effect from 1 April 2022, all tenders called by Singapore Power Limited and its Singapore incorporated subsidiaries (SP Group) will include a tender evaluation criteria that takes into account the participating tenderer’s safety performance in their contracts with SP Group. 2. This is in line with SP Group’s core value that safety is our highest priority and all our suppliers and contractors must continuously adopt good safety practices and prevent accidents from occurring. Tender Evaluation Criteria 3. All open and closed tenders published on or after 1 April 2022 by SP Group shall include the new Safety Performance criteria as part of its tender evaluation criteria. 4. The Safety Performance criteria shall be a 1 st level evaluation criteria together with Price and/or Quality and shall be of a overall weightage of not less than 10% of the total evaluation score. 5. For tenders that is evaluated based solely on lowest compliant priced tender with no requirement to assess quality (e.g supply of standard items such as HP toner cartridges), the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (90%) 6. For tenders that is evaluated based on Price and Quality factors, the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (X%) + Quality (Y%) Where X + Y = 90% 7. For the avoidance of doubt, other safety related evaluation criteria such as the proposed safety measures to be taken for the tendered project or the tenderer’s past safety awards shall be accounted separately under the Quality score. Safety Performance 8. Safety Performance of tenderers shall be assessed by taking into account the occurrence of any Loss Time Injury (LTI) incidents in the past 2 years prior to tender closing date. In the event of the occurrence of any incidents that results in fatality or serious injury in the past 1 year prior to the tender closing date, the bid submitted by the tenderer may be rejected by SP Group. For the avoidance of doubt only incidents occurring on or after 1 April 2022 will be considered. 9. Loss Time Injury incidents for the purpose of this Safety Performance criteria refers to any incidents where: a. It is a work-related injury occurs which results in lost work time of one work day or more; b. The incident occurred while the tenderer was carrying out works under a contract with SP Group; and c. The incident occurred on or after 1 April 2022. 10. Any incidents that occur in the course of the Tenderer’s work in contracts with other parties are not accounted under this criteria’s scoring but may considered in the final decision for award. safety-performance-criteria-policy.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/about-us/procurement/safety-performance-criteria-policy.pdf SAFETY PERFORMANCE CRITERIA Introduction 1. With effect from 1 April 2022, all tenders called by Singapore Power Limited and its Singapore incorporated subsidiaries (SP Group) will include a tender evaluation criteria that takes into account the participating tenderer’s safety performance in their contracts with SP Group. With effect from 1 April 2023, this criteria is extended to subcontractors with LTI. 2. This is in line with SP Group’s core value that safety is our highest priority and all our suppliers and contractors must continuously adopt good safety practices and prevent accidents from occurring. Tender Evaluation Criteria 3. All open and closed tenders published on or after 1 April 2022 by SP Group shall include the new Safety Performance criteria as part of its tender evaluation criteria. 4. The Safety Performance criteria shall be a 1 st level evaluation criteria together with Price and/or Quality and shall be of a overall weightage of not less than 10% of the total evaluation score. 5. For tenders that is evaluated based solely on lowest compliant priced tender with no requirement to assess quality (e.g supply of standard items such as HP toner cartridges), the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (90%) 6. For tenders that is evaluated based on Price and Quality factors, the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (X%) + Quality (Y%) Where X + Y = 90% 7. For the avoidance of doubt, other safety related evaluation criteria such as the proposed safety measures to be taken for the tendered project or the tenderer’s past safety awards shall be accounted separately under the Quality score. Safety Performance 8. Safety Performance of tenderers shall be assessed by taking into account the occurrence of any Loss Time Injury (LTI) incidents in the past 2 years prior to tender closing date. In the event of the occurrence of any incidents that results in fatality or serious injury in the past 1 year prior to the tender closing date, the bid submitted by the tenderer may be rejected by SP Group. For the avoidance of doubt only incidents occurring on or after 1 April 2022 will be considered. 9. Loss Time Injury incidents for the purpose of this Safety Performance criteria refers to any incidents where: a. It is a work-related injury occurs which results in lost work time of one work day or more; b. The incident occurred while the tenderer was carrying out works under a contract with SP Group; and c. The incident occurred on or after 1 April 2022. 10. Any incidents that occur in the course of the Tenderer’s work in contracts with other parties are not accounted under this criteria’s scoring but may considered in the final decision for award. Searchhttps://www.spgroup.com.sg/search?tag=gas-safety Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/not-leaving-gas-safety-to-chance SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Not Leaving Gas Safety to Chance RELIABILITY SP’s gas safety ambassadors: (from left) Technician Roslee bin Mohamed Moksin, Engineer Lydia Koh and Technical Officer Muhammad Rezduan bin Abdullah. Gas Engineer Lydia Koh, 24, had just completed a lesson on energy-saving and gas safety practices. Sixty young beneficiaries from the Ang Mo Kio Family Service Centre waited eagerly for Lydia to reveal the answer to the specially designed quizzes. When she did, the room erupted in cheers, as the children rushed to make their next move on a giant snakes and ladders gameboard that Lydia designed and produced. This was one of the many regular activities organised by SP Heart Workers – the staff volunteers of SP Group. Heart Worker Lydia reaches out to communities in need by organising a sustained line-up of activities throughout the year. “We kept the game interactive, with short but impactful dos and don’ts. These children can be Powersavers and safety ambassadors among their families and friends,” Lydia said with a smile. To Lydia, who heads the Leak Survey unit at SP’s Gas Operations team, spreading gas safety practices is a top priority. She champions gas safety awareness as a member of SP’s gas safety taskforce and the SP Heart Workers. Lydia’s team of 11 inspects gas pipelines all around Singapore, on foot and in specially designed leak-detection vehicles. They cover over 400km a month. Lydia and her team member checking for gas leaks along the pipelines Driven by her desire to make a difference, Lydia is on a constant hunt for ways to uplift the job of her team to achieve greater precision and efficiency. She developed ATLAS, a combination of three apps and data visualisation tools, which enables her team to digitally file close to 3,500 reports annually from any work location. The platform which was launched in September 2019 generates monthly reports instantly, saving time required for travel and report routing. ATLAS is estimated to save 2,100 manhours per year, equivalent to over S$65,000 in cost savings. Public education continues to be a focus for Lydia, an engineer under SP’s Engineering Development for GraduatEs (EDGE) Programme. The programme enables her to gain exposure through stints in various business units over a five-year period. SP team inspecting the internal pipes of homes and sharing gas safety tips with residents. “I’ve heard about older people who try to find the source of a gas leak with a lighter, which is extremely dangerous.” “Home owners may feel we’re being overly careful, but the implications for their family members, neighbours, even their pets could be severe. Gas safety must never be left to guesswork,” cautioned Lydia. — 2 January 2020 TAGS PEOPLE OF SPRELIABILITY YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/young-animators-draw-up-gas-safety-tips SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Young Animators Draw up Gas Safety Tips RELIABILITY Working closely with NYP students were SP Group’s gas safety committee and corporate affairs department. The team comprised (first row, from left) SP’s Engineer Lydia Koh, SP’s Senior Engineer Nur Hafiza binte Mohd Zulkifli, NYP’s Lim Shu Ming, NYP’s Koh Chiau Wen, SP’s Head of Corporate Affairs, Amelia Champion, NYP’s Andrea Low, (second row, from left) NYP’s Quek Yu Jie, SP’s Senior Engineer Lo Ai Jin, NYP’s project supervisor Bhakta Srini, SP’s Senior Engineer Roseanne Chan, and SP’s Deputy Director, Corporate Affairs, Jeanie Lee. When Nanyang Polytechnic student Quek Yu Jie was 10, he came home to a strange smell and a hissing sound. He witnessed his mother’s quick reaction: she turned off a gas ring that had been left on, and opened all windows in the flat. “My mother knew we needed to let the gas out quickly. But I don’t think we knew we had to shut the main gas valve and leave all other appliances untouched,” Yu Jie, now 25 and a Nanyang Polytechnic final year student, recalled. Yu Jie and three other animation coursemates from NYP’s School of Interactive & Digital Media learnt this when they created a series of gas safety videos for SP Group as part of their Final Year Project. The biggest learning for them was that, using a mobile phone during a gas leak can spark a fire due to the microwaves emitted from phones, said Yu Jie, who led the video’s post-production. Statistics have shown that 42.5 per cent of the gas leaks attended to in the second half of 2018 were due to the misuse of gas appliances.  The videos are part of a gas safety campaign that is rolled out in September this year. NYP students engaged with the SP team to come up with a compelling public education campaign The team used animation to highlight key safety tips: how to detect a leak, ways to prevent gas-related incidents, and the importance of engaging a Licensed Gas Service Worker to install gas appliances. Team-mates Koh Chiau Wen and Lim Shu Ming, both 19, took the lead in developing key characters, while Andrea Low, 20, focused on creating the backdrop. The students worked closely with SP to decide on the best ways to drive home the key messages to a broad audience. “We want to raise the level of gas safety awareness as many people overlook the correct and safe use of gas appliances and accessories,” said Nur Hafiza binte Mohd Zulkifli, Senior Engineer, Gas Operations, from SP’s gas safety committee, a workgroup on gas safety education. Final Year Projects usually take about 480 hours, but project supervisor Bhakta Srini said that for this one, each put in up to 30 hours more, including over weekends and after school, to perfect the videos and capture the realism of human characters. “One second of a film is 24 frames and requires 12 drawings.  We created over 1,500 drawings in total,” explained Chiau Wen, who led the project team. But the students all agreed that it was worth it, since the videos get the message across using everyday scenarios. NYP students had to acquire gas safety knowledge from the SP Engineers and figure out how best to communicate this. Head of Corporate Affairs, Amelia Champion said the collaboration with the polytechnic helped to bring across SP’s gas safety advice through the lens of the students. “Anyone can potentially help detect or prevent a leak or be an advocate for safe practices. This series aims to make our safety messages easily understood and shared with others.” — 24 September 2019 TAGS RELIABILITYGAS SAFETY YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Category: Reliability SAFETY+PERFORMANCE+CRITERIA+POLICY.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/15cefbf0-572f-4ad6-9edc-9bc7b54a56f3/SAFETY+PERFORMANCE+CRITERIA+POLICY.pdf?MOD=AJPERES SAFETY PERFORMANCE CRITERIA Introduction 1. With effect from 1 April 2022, all tenders called by Singapore Power Limited and its Singapore incorporated subsidiaries (SP Group) will include a tender evaluation criteria that takes into account the participating tenderer’s safety performance in their contracts with SP Group. 2. This is in line with SP Group’s core value that safety is our highest priority and all our suppliers and contractors must continuously adopt good safety practices and prevent accidents from occurring. Tender Evaluation Criteria 3. All open and closed tenders published on or after 1 April 2022 by SP Group shall include the new Safety Performance criteria as part of its tender evaluation criteria. 4. The Safety Performance criteria shall be a 1 st level evaluation criteria together with Price and/or Quality and shall be of a overall weightage of not less than 10% of the total evaluation score. 5. For tenders that is evaluated based solely on lowest compliant priced tender with no requirement to assess quality (e.g supply of standard items such as HP toner cartridges), the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (90%) 6. For tenders that is evaluated based on Price and Quality factors, the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (X%) + Quality (Y%) Where X + Y = 90% 7. For the avoidance of doubt, other safety related evaluation criteria such as the proposed safety measures to be taken for the tendered project or the tenderer’s past safety awards shall be accounted separately under the Quality score. Safety Performance 8. Safety Performance of tenderers shall be assessed by taking into account the occurrence of any Loss Time Injury (LTI) incidents in the past 2 years prior to tender closing date. In the event of the occurrence of any incidents that results in fatality or serious injury in the past 1 year prior to the tender closing date, the bid submitted by the tenderer may be rejected by SP Group. For the avoidance of doubt only incidents occurring on or after 1 April 2022 will be considered. 9. Loss Time Injury incidents for the purpose of this Safety Performance criteria refers to any incidents where: a. It is a work-related injury occurs which results in lost work time of one work day or more; b. The incident occurred while the tenderer was carrying out works under a contract with SP Group; and c. The incident occurred on or after 1 April 2022. 10. Any incidents that occur in the course of the Tenderer’s work in contracts with other parties are not accounted under this criteria’s scoring but may considered in the final decision for award. Safety Performance Criteria Policy.pdfhttps://www.spgroup.com.sg/dam/jcr:357660c9-748b-4390-a5fe-4d1ffa7016a4/Safety%20Performance%20Criteria%20Policy.pdf SAFETY PERFORMANCE CRITERIA Introduction 1. With effect from 1 April 2022, all tenders called by Singapore Power Limited and its Singapore incorporated subsidiaries (SP Group) will include a tender evaluation criteria that takes into account the participating tenderer’s safety performance in their contracts with SP Group. With effect from 1 April 2023, this criteria is extended to subcontractors with LTI. 2. This is in line with SP Group’s core value that safety is our highest priority and all our suppliers and contractors must continuously adopt good safety practices and prevent accidents from occurring. Tender Evaluation Criteria 3. All open and closed tenders published on or after 1 April 2022 by SP Group shall include the new Safety Performance criteria as part of its tender evaluation criteria. 4. The Safety Performance criteria shall be a 1 st level evaluation criteria together with Price and/or Quality and shall be of a overall weightage of not less than 10% of the total evaluation score. 5. For tenders that is evaluated based solely on lowest compliant priced tender with no requirement to assess quality (e.g supply of standard items such as HP toner cartridges), the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (90%) 6. For tenders that is evaluated based on Price and Quality factors, the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (X%) + Quality (Y%) Where X + Y = 90% 7. For the avoidance of doubt, other safety related evaluation criteria such as the proposed safety measures to be taken for the tendered project or the tenderer’s past safety awards shall be accounted separately under the Quality score. Safety Performance 8. Safety Performance of tenderers shall be assessed by taking into account the occurrence of any Loss Time Injury (LTI) incidents in the past 2 years prior to tender closing date. In the event of the occurrence of any incidents that results in fatality or serious injury in the past 1 year prior to the tender closing date, the bid submitted by the tenderer may be rejected by SP Group. For the avoidance of doubt only incidents occurring on or after 1 April 2022 will be considered. 9. Loss Time Injury incidents for the purpose of this Safety Performance criteria refers to any incidents where: a. It is a work-related injury occurs which results in lost work time of one work day or more; b. The incident occurred while the tenderer was carrying out works under a contract with SP Group; and c. The incident occurred on or after 1 April 2022. 10. Any incidents that occur in the course of the Tenderer’s work in contracts with other parties are not accounted under this criteria’s scoring but may considered in the final decision for award. safety-performance-criteria-policy.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/about-us/procurement/safety-performance-criteria-policy.pdf SAFETY PERFORMANCE CRITERIA Introduction 1. With effect from 1 April 2022, all tenders called by Singapore Power Limited and its Singapore incorporated subsidiaries (SP Group) will include a tender evaluation criteria that takes into account the participating tenderer’s safety performance in their contracts with SP Group. With effect from 1 April 2023, this criteria is extended to subcontractors with LTI. 2. This is in line with SP Group’s core value that safety is our highest priority and all our suppliers and contractors must continuously adopt good safety practices and prevent accidents from occurring. Tender Evaluation Criteria 3. All open and closed tenders published on or after 1 April 2022 by SP Group shall include the new Safety Performance criteria as part of its tender evaluation criteria. 4. The Safety Performance criteria shall be a 1 st level evaluation criteria together with Price and/or Quality and shall be of a overall weightage of not less than 10% of the total evaluation score. 5. For tenders that is evaluated based solely on lowest compliant priced tender with no requirement to assess quality (e.g supply of standard items such as HP toner cartridges), the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (90%) 6. For tenders that is evaluated based on Price and Quality factors, the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (X%) + Quality (Y%) Where X + Y = 90% 7. For the avoidance of doubt, other safety related evaluation criteria such as the proposed safety measures to be taken for the tendered project or the tenderer’s past safety awards shall be accounted separately under the Quality score. Safety Performance 8. Safety Performance of tenderers shall be assessed by taking into account the occurrence of any Loss Time Injury (LTI) incidents in the past 2 years prior to tender closing date. In the event of the occurrence of any incidents that results in fatality or serious injury in the past 1 year prior to the tender closing date, the bid submitted by the tenderer may be rejected by SP Group. For the avoidance of doubt only incidents occurring on or after 1 April 2022 will be considered. 9. Loss Time Injury incidents for the purpose of this Safety Performance criteria refers to any incidents where: a. It is a work-related injury occurs which results in lost work time of one work day or more; b. The incident occurred while the tenderer was carrying out works under a contract with SP Group; and c. The incident occurred on or after 1 April 2022. 10. Any incidents that occur in the course of the Tenderer’s work in contracts with other parties are not accounted under this criteria’s scoring but may considered in the final decision for award. Searchhttps://www.spgroup.com.sg/search?tag=gas-safety Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/not-leaving-gas-safety-to-chance SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Not Leaving Gas Safety to Chance RELIABILITY SP’s gas safety ambassadors: (from left) Technician Roslee bin Mohamed Moksin, Engineer Lydia Koh and Technical Officer Muhammad Rezduan bin Abdullah. Gas Engineer Lydia Koh, 24, had just completed a lesson on energy-saving and gas safety practices. Sixty young beneficiaries from the Ang Mo Kio Family Service Centre waited eagerly for Lydia to reveal the answer to the specially designed quizzes. When she did, the room erupted in cheers, as the children rushed to make their next move on a giant snakes and ladders gameboard that Lydia designed and produced. This was one of the many regular activities organised by SP Heart Workers – the staff volunteers of SP Group. Heart Worker Lydia reaches out to communities in need by organising a sustained line-up of activities throughout the year. “We kept the game interactive, with short but impactful dos and don’ts. These children can be Powersavers and safety ambassadors among their families and friends,” Lydia said with a smile. To Lydia, who heads the Leak Survey unit at SP’s Gas Operations team, spreading gas safety practices is a top priority. She champions gas safety awareness as a member of SP’s gas safety taskforce and the SP Heart Workers. Lydia’s team of 11 inspects gas pipelines all around Singapore, on foot and in specially designed leak-detection vehicles. They cover over 400km a month. Lydia and her team member checking for gas leaks along the pipelines Driven by her desire to make a difference, Lydia is on a constant hunt for ways to uplift the job of her team to achieve greater precision and efficiency. She developed ATLAS, a combination of three apps and data visualisation tools, which enables her team to digitally file close to 3,500 reports annually from any work location. The platform which was launched in September 2019 generates monthly reports instantly, saving time required for travel and report routing. ATLAS is estimated to save 2,100 manhours per year, equivalent to over S$65,000 in cost savings. Public education continues to be a focus for Lydia, an engineer under SP’s Engineering Development for GraduatEs (EDGE) Programme. The programme enables her to gain exposure through stints in various business units over a five-year period. SP team inspecting the internal pipes of homes and sharing gas safety tips with residents. “I’ve heard about older people who try to find the source of a gas leak with a lighter, which is extremely dangerous.” “Home owners may feel we’re being overly careful, but the implications for their family members, neighbours, even their pets could be severe. Gas safety must never be left to guesswork,” cautioned Lydia. — 2 January 2020 TAGS PEOPLE OF SPRELIABILITY YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/young-animators-draw-up-gas-safety-tips SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Young Animators Draw up Gas Safety Tips RELIABILITY Working closely with NYP students were SP Group’s gas safety committee and corporate affairs department. The team comprised (first row, from left) SP’s Engineer Lydia Koh, SP’s Senior Engineer Nur Hafiza binte Mohd Zulkifli, NYP’s Lim Shu Ming, NYP’s Koh Chiau Wen, SP’s Head of Corporate Affairs, Amelia Champion, NYP’s Andrea Low, (second row, from left) NYP’s Quek Yu Jie, SP’s Senior Engineer Lo Ai Jin, NYP’s project supervisor Bhakta Srini, SP’s Senior Engineer Roseanne Chan, and SP’s Deputy Director, Corporate Affairs, Jeanie Lee. When Nanyang Polytechnic student Quek Yu Jie was 10, he came home to a strange smell and a hissing sound. He witnessed his mother’s quick reaction: she turned off a gas ring that had been left on, and opened all windows in the flat. “My mother knew we needed to let the gas out quickly. But I don’t think we knew we had to shut the main gas valve and leave all other appliances untouched,” Yu Jie, now 25 and a Nanyang Polytechnic final year student, recalled. Yu Jie and three other animation coursemates from NYP’s School of Interactive & Digital Media learnt this when they created a series of gas safety videos for SP Group as part of their Final Year Project. The biggest learning for them was that, using a mobile phone during a gas leak can spark a fire due to the microwaves emitted from phones, said Yu Jie, who led the video’s post-production. Statistics have shown that 42.5 per cent of the gas leaks attended to in the second half of 2018 were due to the misuse of gas appliances.  The videos are part of a gas safety campaign that is rolled out in September this year. NYP students engaged with the SP team to come up with a compelling public education campaign The team used animation to highlight key safety tips: how to detect a leak, ways to prevent gas-related incidents, and the importance of engaging a Licensed Gas Service Worker to install gas appliances. Team-mates Koh Chiau Wen and Lim Shu Ming, both 19, took the lead in developing key characters, while Andrea Low, 20, focused on creating the backdrop. The students worked closely with SP to decide on the best ways to drive home the key messages to a broad audience. “We want to raise the level of gas safety awareness as many people overlook the correct and safe use of gas appliances and accessories,” said Nur Hafiza binte Mohd Zulkifli, Senior Engineer, Gas Operations, from SP’s gas safety committee, a workgroup on gas safety education. Final Year Projects usually take about 480 hours, but project supervisor Bhakta Srini said that for this one, each put in up to 30 hours more, including over weekends and after school, to perfect the videos and capture the realism of human characters. “One second of a film is 24 frames and requires 12 drawings.  We created over 1,500 drawings in total,” explained Chiau Wen, who led the project team. But the students all agreed that it was worth it, since the videos get the message across using everyday scenarios. NYP students had to acquire gas safety knowledge from the SP Engineers and figure out how best to communicate this. Head of Corporate Affairs, Amelia Champion said the collaboration with the polytechnic helped to bring across SP’s gas safety advice through the lens of the students. “Anyone can potentially help detect or prevent a leak or be an advocate for safe practices. This series aims to make our safety messages easily understood and shared with others.” — 24 September 2019 TAGS RELIABILITYGAS SAFETY YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Category: Reliability SAFETY+PERFORMANCE+CRITERIA+POLICY.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/15cefbf0-572f-4ad6-9edc-9bc7b54a56f3/SAFETY+PERFORMANCE+CRITERIA+POLICY.pdf?MOD=AJPERES SAFETY PERFORMANCE CRITERIA Introduction 1. With effect from 1 April 2022, all tenders called by Singapore Power Limited and its Singapore incorporated subsidiaries (SP Group) will include a tender evaluation criteria that takes into account the participating tenderer’s safety performance in their contracts with SP Group. 2. This is in line with SP Group’s core value that safety is our highest priority and all our suppliers and contractors must continuously adopt good safety practices and prevent accidents from occurring. Tender Evaluation Criteria 3. All open and closed tenders published on or after 1 April 2022 by SP Group shall include the new Safety Performance criteria as part of its tender evaluation criteria. 4. The Safety Performance criteria shall be a 1 st level evaluation criteria together with Price and/or Quality and shall be of a overall weightage of not less than 10% of the total evaluation score. 5. For tenders that is evaluated based solely on lowest compliant priced tender with no requirement to assess quality (e.g supply of standard items such as HP toner cartridges), the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (90%) 6. For tenders that is evaluated based on Price and Quality factors, the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (X%) + Quality (Y%) Where X + Y = 90% 7. For the avoidance of doubt, other safety related evaluation criteria such as the proposed safety measures to be taken for the tendered project or the tenderer’s past safety awards shall be accounted separately under the Quality score. Safety Performance 8. Safety Performance of tenderers shall be assessed by taking into account the occurrence of any Loss Time Injury (LTI) incidents in the past 2 years prior to tender closing date. In the event of the occurrence of any incidents that results in fatality or serious injury in the past 1 year prior to the tender closing date, the bid submitted by the tenderer may be rejected by SP Group. For the avoidance of doubt only incidents occurring on or after 1 April 2022 will be considered. 9. Loss Time Injury incidents for the purpose of this Safety Performance criteria refers to any incidents where: a. It is a work-related injury occurs which results in lost work time of one work day or more; b. The incident occurred while the tenderer was carrying out works under a contract with SP Group; and c. The incident occurred on or after 1 April 2022. 10. Any incidents that occur in the course of the Tenderer’s work in contracts with other parties are not accounted under this criteria’s scoring but may considered in the final decision for award. safety-performance-criteria-policy.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/about-us/procurement/safety-performance-criteria-policy.pdf SAFETY PERFORMANCE CRITERIA Introduction 1. With effect from 1 April 2022, all tenders called by Singapore Power Limited and its Singapore incorporated subsidiaries (SP Group) will include a tender evaluation criteria that takes into account the participating tenderer’s safety performance in their contracts with SP Group. With effect from 1 April 2023, this criteria is extended to subcontractors with LTI. 2. This is in line with SP Group’s core value that safety is our highest priority and all our suppliers and contractors must continuously adopt good safety practices and prevent accidents from occurring. Tender Evaluation Criteria 3. All open and closed tenders published on or after 1 April 2022 by SP Group shall include the new Safety Performance criteria as part of its tender evaluation criteria. 4. The Safety Performance criteria shall be a 1 st level evaluation criteria together with Price and/or Quality and shall be of a overall weightage of not less than 10% of the total evaluation score. 5. For tenders that is evaluated based solely on lowest compliant priced tender with no requirement to assess quality (e.g supply of standard items such as HP toner cartridges), the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (90%) 6. For tenders that is evaluated based on Price and Quality factors, the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (X%) + Quality (Y%) Where X + Y = 90% 7. For the avoidance of doubt, other safety related evaluation criteria such as the proposed safety measures to be taken for the tendered project or the tenderer’s past safety awards shall be accounted separately under the Quality score. Safety Performance 8. Safety Performance of tenderers shall be assessed by taking into account the occurrence of any Loss Time Injury (LTI) incidents in the past 2 years prior to tender closing date. In the event of the occurrence of any incidents that results in fatality or serious injury in the past 1 year prior to the tender closing date, the bid submitted by the tenderer may be rejected by SP Group. For the avoidance of doubt only incidents occurring on or after 1 April 2022 will be considered. 9. Loss Time Injury incidents for the purpose of this Safety Performance criteria refers to any incidents where: a. It is a work-related injury occurs which results in lost work time of one work day or more; b. The incident occurred while the tenderer was carrying out works under a contract with SP Group; and c. The incident occurred on or after 1 April 2022. 10. Any incidents that occur in the course of the Tenderer’s work in contracts with other parties are not accounted under this criteria’s scoring but may considered in the final decision for award. Safety Performance Criteria Policy.pdfhttps://www.spgroup.com.sg/dam/jcr:357660c9-748b-4390-a5fe-4d1ffa7016a4/Safety%20Performance%20Criteria%20Policy.pdf SAFETY PERFORMANCE CRITERIA Introduction 1. With effect from 1 April 2022, all tenders called by Singapore Power Limited and its Singapore incorporated subsidiaries (SP Group) will include a tender evaluation criteria that takes into account the participating tenderer’s safety performance in their contracts with SP Group. With effect from 1 April 2023, this criteria is extended to subcontractors with LTI. 2. This is in line with SP Group’s core value that safety is our highest priority and all our suppliers and contractors must continuously adopt good safety practices and prevent accidents from occurring. Tender Evaluation Criteria 3. All open and closed tenders published on or after 1 April 2022 by SP Group shall include the new Safety Performance criteria as part of its tender evaluation criteria. 4. The Safety Performance criteria shall be a 1 st level evaluation criteria together with Price and/or Quality and shall be of a overall weightage of not less than 10% of the total evaluation score. 5. For tenders that is evaluated based solely on lowest compliant priced tender with no requirement to assess quality (e.g supply of standard items such as HP toner cartridges), the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (90%) 6. For tenders that is evaluated based on Price and Quality factors, the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (X%) + Quality (Y%) Where X + Y = 90% 7. For the avoidance of doubt, other safety related evaluation criteria such as the proposed safety measures to be taken for the tendered project or the tenderer’s past safety awards shall be accounted separately under the Quality score. Safety Performance 8. Safety Performance of tenderers shall be assessed by taking into account the occurrence of any Loss Time Injury (LTI) incidents in the past 2 years prior to tender closing date. In the event of the occurrence of any incidents that results in fatality or serious injury in the past 1 year prior to the tender closing date, the bid submitted by the tenderer may be rejected by SP Group. For the avoidance of doubt only incidents occurring on or after 1 April 2022 will be considered. 9. Loss Time Injury incidents for the purpose of this Safety Performance criteria refers to any incidents where: a. It is a work-related injury occurs which results in lost work time of one work day or more; b. The incident occurred while the tenderer was carrying out works under a contract with SP Group; and c. The incident occurred on or after 1 April 2022. 10. Any incidents that occur in the course of the Tenderer’s work in contracts with other parties are not accounted under this criteria’s scoring but may considered in the final decision for award. Searchhttps://www.spgroup.com.sg/search?tag=gas-safety Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/not-leaving-gas-safety-to-chance SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Not Leaving Gas Safety to Chance RELIABILITY SP’s gas safety ambassadors: (from left) Technician Roslee bin Mohamed Moksin, Engineer Lydia Koh and Technical Officer Muhammad Rezduan bin Abdullah. Gas Engineer Lydia Koh, 24, had just completed a lesson on energy-saving and gas safety practices. Sixty young beneficiaries from the Ang Mo Kio Family Service Centre waited eagerly for Lydia to reveal the answer to the specially designed quizzes. When she did, the room erupted in cheers, as the children rushed to make their next move on a giant snakes and ladders gameboard that Lydia designed and produced. This was one of the many regular activities organised by SP Heart Workers – the staff volunteers of SP Group. Heart Worker Lydia reaches out to communities in need by organising a sustained line-up of activities throughout the year. “We kept the game interactive, with short but impactful dos and don’ts. These children can be Powersavers and safety ambassadors among their families and friends,” Lydia said with a smile. To Lydia, who heads the Leak Survey unit at SP’s Gas Operations team, spreading gas safety practices is a top priority. She champions gas safety awareness as a member of SP’s gas safety taskforce and the SP Heart Workers. Lydia’s team of 11 inspects gas pipelines all around Singapore, on foot and in specially designed leak-detection vehicles. They cover over 400km a month. Lydia and her team member checking for gas leaks along the pipelines Driven by her desire to make a difference, Lydia is on a constant hunt for ways to uplift the job of her team to achieve greater precision and efficiency. She developed ATLAS, a combination of three apps and data visualisation tools, which enables her team to digitally file close to 3,500 reports annually from any work location. The platform which was launched in September 2019 generates monthly reports instantly, saving time required for travel and report routing. ATLAS is estimated to save 2,100 manhours per year, equivalent to over S$65,000 in cost savings. Public education continues to be a focus for Lydia, an engineer under SP’s Engineering Development for GraduatEs (EDGE) Programme. The programme enables her to gain exposure through stints in various business units over a five-year period. SP team inspecting the internal pipes of homes and sharing gas safety tips with residents. “I’ve heard about older people who try to find the source of a gas leak with a lighter, which is extremely dangerous.” “Home owners may feel we’re being overly careful, but the implications for their family members, neighbours, even their pets could be severe. Gas safety must never be left to guesswork,” cautioned Lydia. — 2 January 2020 TAGS PEOPLE OF SPRELIABILITY YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/young-animators-draw-up-gas-safety-tips SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Young Animators Draw up Gas Safety Tips RELIABILITY Working closely with NYP students were SP Group’s gas safety committee and corporate affairs department. The team comprised (first row, from left) SP’s Engineer Lydia Koh, SP’s Senior Engineer Nur Hafiza binte Mohd Zulkifli, NYP’s Lim Shu Ming, NYP’s Koh Chiau Wen, SP’s Head of Corporate Affairs, Amelia Champion, NYP’s Andrea Low, (second row, from left) NYP’s Quek Yu Jie, SP’s Senior Engineer Lo Ai Jin, NYP’s project supervisor Bhakta Srini, SP’s Senior Engineer Roseanne Chan, and SP’s Deputy Director, Corporate Affairs, Jeanie Lee. When Nanyang Polytechnic student Quek Yu Jie was 10, he came home to a strange smell and a hissing sound. He witnessed his mother’s quick reaction: she turned off a gas ring that had been left on, and opened all windows in the flat. “My mother knew we needed to let the gas out quickly. But I don’t think we knew we had to shut the main gas valve and leave all other appliances untouched,” Yu Jie, now 25 and a Nanyang Polytechnic final year student, recalled. Yu Jie and three other animation coursemates from NYP’s School of Interactive & Digital Media learnt this when they created a series of gas safety videos for SP Group as part of their Final Year Project. The biggest learning for them was that, using a mobile phone during a gas leak can spark a fire due to the microwaves emitted from phones, said Yu Jie, who led the video’s post-production. Statistics have shown that 42.5 per cent of the gas leaks attended to in the second half of 2018 were due to the misuse of gas appliances.  The videos are part of a gas safety campaign that is rolled out in September this year. NYP students engaged with the SP team to come up with a compelling public education campaign The team used animation to highlight key safety tips: how to detect a leak, ways to prevent gas-related incidents, and the importance of engaging a Licensed Gas Service Worker to install gas appliances. Team-mates Koh Chiau Wen and Lim Shu Ming, both 19, took the lead in developing key characters, while Andrea Low, 20, focused on creating the backdrop. The students worked closely with SP to decide on the best ways to drive home the key messages to a broad audience. “We want to raise the level of gas safety awareness as many people overlook the correct and safe use of gas appliances and accessories,” said Nur Hafiza binte Mohd Zulkifli, Senior Engineer, Gas Operations, from SP’s gas safety committee, a workgroup on gas safety education. Final Year Projects usually take about 480 hours, but project supervisor Bhakta Srini said that for this one, each put in up to 30 hours more, including over weekends and after school, to perfect the videos and capture the realism of human characters. “One second of a film is 24 frames and requires 12 drawings.  We created over 1,500 drawings in total,” explained Chiau Wen, who led the project team. But the students all agreed that it was worth it, since the videos get the message across using everyday scenarios. NYP students had to acquire gas safety knowledge from the SP Engineers and figure out how best to communicate this. Head of Corporate Affairs, Amelia Champion said the collaboration with the polytechnic helped to bring across SP’s gas safety advice through the lens of the students. “Anyone can potentially help detect or prevent a leak or be an advocate for safe practices. This series aims to make our safety messages easily understood and shared with others.” — 24 September 2019 TAGS RELIABILITYGAS SAFETY YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Category: Reliability SAFETY+PERFORMANCE+CRITERIA+POLICY.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/15cefbf0-572f-4ad6-9edc-9bc7b54a56f3/SAFETY+PERFORMANCE+CRITERIA+POLICY.pdf?MOD=AJPERES SAFETY PERFORMANCE CRITERIA Introduction 1. With effect from 1 April 2022, all tenders called by Singapore Power Limited and its Singapore incorporated subsidiaries (SP Group) will include a tender evaluation criteria that takes into account the participating tenderer’s safety performance in their contracts with SP Group. 2. This is in line with SP Group’s core value that safety is our highest priority and all our suppliers and contractors must continuously adopt good safety practices and prevent accidents from occurring. Tender Evaluation Criteria 3. All open and closed tenders published on or after 1 April 2022 by SP Group shall include the new Safety Performance criteria as part of its tender evaluation criteria. 4. The Safety Performance criteria shall be a 1 st level evaluation criteria together with Price and/or Quality and shall be of a overall weightage of not less than 10% of the total evaluation score. 5. For tenders that is evaluated based solely on lowest compliant priced tender with no requirement to assess quality (e.g supply of standard items such as HP toner cartridges), the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (90%) 6. For tenders that is evaluated based on Price and Quality factors, the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (X%) + Quality (Y%) Where X + Y = 90% 7. For the avoidance of doubt, other safety related evaluation criteria such as the proposed safety measures to be taken for the tendered project or the tenderer’s past safety awards shall be accounted separately under the Quality score. Safety Performance 8. Safety Performance of tenderers shall be assessed by taking into account the occurrence of any Loss Time Injury (LTI) incidents in the past 2 years prior to tender closing date. In the event of the occurrence of any incidents that results in fatality or serious injury in the past 1 year prior to the tender closing date, the bid submitted by the tenderer may be rejected by SP Group. For the avoidance of doubt only incidents occurring on or after 1 April 2022 will be considered. 9. Loss Time Injury incidents for the purpose of this Safety Performance criteria refers to any incidents where: a. It is a work-related injury occurs which results in lost work time of one work day or more; b. The incident occurred while the tenderer was carrying out works under a contract with SP Group; and c. The incident occurred on or after 1 April 2022. 10. Any incidents that occur in the course of the Tenderer’s work in contracts with other parties are not accounted under this criteria’s scoring but may considered in the final decision for award. safety-performance-criteria-policy.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/about-us/procurement/safety-performance-criteria-policy.pdf SAFETY PERFORMANCE CRITERIA Introduction 1. With effect from 1 April 2022, all tenders called by Singapore Power Limited and its Singapore incorporated subsidiaries (SP Group) will include a tender evaluation criteria that takes into account the participating tenderer’s safety performance in their contracts with SP Group. With effect from 1 April 2023, this criteria is extended to subcontractors with LTI. 2. This is in line with SP Group’s core value that safety is our highest priority and all our suppliers and contractors must continuously adopt good safety practices and prevent accidents from occurring. Tender Evaluation Criteria 3. All open and closed tenders published on or after 1 April 2022 by SP Group shall include the new Safety Performance criteria as part of its tender evaluation criteria. 4. The Safety Performance criteria shall be a 1 st level evaluation criteria together with Price and/or Quality and shall be of a overall weightage of not less than 10% of the total evaluation score. 5. For tenders that is evaluated based solely on lowest compliant priced tender with no requirement to assess quality (e.g supply of standard items such as HP toner cartridges), the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (90%) 6. For tenders that is evaluated based on Price and Quality factors, the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (X%) + Quality (Y%) Where X + Y = 90% 7. For the avoidance of doubt, other safety related evaluation criteria such as the proposed safety measures to be taken for the tendered project or the tenderer’s past safety awards shall be accounted separately under the Quality score. Safety Performance 8. Safety Performance of tenderers shall be assessed by taking into account the occurrence of any Loss Time Injury (LTI) incidents in the past 2 years prior to tender closing date. In the event of the occurrence of any incidents that results in fatality or serious injury in the past 1 year prior to the tender closing date, the bid submitted by the tenderer may be rejected by SP Group. For the avoidance of doubt only incidents occurring on or after 1 April 2022 will be considered. 9. Loss Time Injury incidents for the purpose of this Safety Performance criteria refers to any incidents where: a. It is a work-related injury occurs which results in lost work time of one work day or more; b. The incident occurred while the tenderer was carrying out works under a contract with SP Group; and c. The incident occurred on or after 1 April 2022. 10. Any incidents that occur in the course of the Tenderer’s work in contracts with other parties are not accounted under this criteria’s scoring but may considered in the final decision for award. Safety Performance Criteria Policy.pdfhttps://www.spgroup.com.sg/dam/jcr:357660c9-748b-4390-a5fe-4d1ffa7016a4/Safety%20Performance%20Criteria%20Policy.pdf SAFETY PERFORMANCE CRITERIA Introduction 1. With effect from 1 April 2022, all tenders called by Singapore Power Limited and its Singapore incorporated subsidiaries (SP Group) will include a tender evaluation criteria that takes into account the participating tenderer’s safety performance in their contracts with SP Group. With effect from 1 April 2023, this criteria is extended to subcontractors with LTI. 2. This is in line with SP Group’s core value that safety is our highest priority and all our suppliers and contractors must continuously adopt good safety practices and prevent accidents from occurring. Tender Evaluation Criteria 3. All open and closed tenders published on or after 1 April 2022 by SP Group shall include the new Safety Performance criteria as part of its tender evaluation criteria. 4. The Safety Performance criteria shall be a 1 st level evaluation criteria together with Price and/or Quality and shall be of a overall weightage of not less than 10% of the total evaluation score. 5. For tenders that is evaluated based solely on lowest compliant priced tender with no requirement to assess quality (e.g supply of standard items such as HP toner cartridges), the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (90%) 6. For tenders that is evaluated based on Price and Quality factors, the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (X%) + Quality (Y%) Where X + Y = 90% 7. For the avoidance of doubt, other safety related evaluation criteria such as the proposed safety measures to be taken for the tendered project or the tenderer’s past safety awards shall be accounted separately under the Quality score. Safety Performance 8. Safety Performance of tenderers shall be assessed by taking into account the occurrence of any Loss Time Injury (LTI) incidents in the past 2 years prior to tender closing date. In the event of the occurrence of any incidents that results in fatality or serious injury in the past 1 year prior to the tender closing date, the bid submitted by the tenderer may be rejected by SP Group. For the avoidance of doubt only incidents occurring on or after 1 April 2022 will be considered. 9. Loss Time Injury incidents for the purpose of this Safety Performance criteria refers to any incidents where: a. It is a work-related injury occurs which results in lost work time of one work day or more; b. The incident occurred while the tenderer was carrying out works under a contract with SP Group; and c. The incident occurred on or after 1 April 2022. 10. Any incidents that occur in the course of the Tenderer’s work in contracts with other parties are not accounted under this criteria’s scoring but may considered in the final decision for award. Searchhttps://www.spgroup.com.sg/search?tag=gas-safety Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/not-leaving-gas-safety-to-chance SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Not Leaving Gas Safety to Chance RELIABILITY SP’s gas safety ambassadors: (from left) Technician Roslee bin Mohamed Moksin, Engineer Lydia Koh and Technical Officer Muhammad Rezduan bin Abdullah. Gas Engineer Lydia Koh, 24, had just completed a lesson on energy-saving and gas safety practices. Sixty young beneficiaries from the Ang Mo Kio Family Service Centre waited eagerly for Lydia to reveal the answer to the specially designed quizzes. When she did, the room erupted in cheers, as the children rushed to make their next move on a giant snakes and ladders gameboard that Lydia designed and produced. This was one of the many regular activities organised by SP Heart Workers – the staff volunteers of SP Group. Heart Worker Lydia reaches out to communities in need by organising a sustained line-up of activities throughout the year. “We kept the game interactive, with short but impactful dos and don’ts. These children can be Powersavers and safety ambassadors among their families and friends,” Lydia said with a smile. To Lydia, who heads the Leak Survey unit at SP’s Gas Operations team, spreading gas safety practices is a top priority. She champions gas safety awareness as a member of SP’s gas safety taskforce and the SP Heart Workers. Lydia’s team of 11 inspects gas pipelines all around Singapore, on foot and in specially designed leak-detection vehicles. They cover over 400km a month. Lydia and her team member checking for gas leaks along the pipelines Driven by her desire to make a difference, Lydia is on a constant hunt for ways to uplift the job of her team to achieve greater precision and efficiency. She developed ATLAS, a combination of three apps and data visualisation tools, which enables her team to digitally file close to 3,500 reports annually from any work location. The platform which was launched in September 2019 generates monthly reports instantly, saving time required for travel and report routing. ATLAS is estimated to save 2,100 manhours per year, equivalent to over S$65,000 in cost savings. Public education continues to be a focus for Lydia, an engineer under SP’s Engineering Development for GraduatEs (EDGE) Programme. The programme enables her to gain exposure through stints in various business units over a five-year period. SP team inspecting the internal pipes of homes and sharing gas safety tips with residents. “I’ve heard about older people who try to find the source of a gas leak with a lighter, which is extremely dangerous.” “Home owners may feel we’re being overly careful, but the implications for their family members, neighbours, even their pets could be severe. Gas safety must never be left to guesswork,” cautioned Lydia. — 2 January 2020 TAGS PEOPLE OF SPRELIABILITY YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/young-animators-draw-up-gas-safety-tips SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Young Animators Draw up Gas Safety Tips RELIABILITY Working closely with NYP students were SP Group’s gas safety committee and corporate affairs department. The team comprised (first row, from left) SP’s Engineer Lydia Koh, SP’s Senior Engineer Nur Hafiza binte Mohd Zulkifli, NYP’s Lim Shu Ming, NYP’s Koh Chiau Wen, SP’s Head of Corporate Affairs, Amelia Champion, NYP’s Andrea Low, (second row, from left) NYP’s Quek Yu Jie, SP’s Senior Engineer Lo Ai Jin, NYP’s project supervisor Bhakta Srini, SP’s Senior Engineer Roseanne Chan, and SP’s Deputy Director, Corporate Affairs, Jeanie Lee. When Nanyang Polytechnic student Quek Yu Jie was 10, he came home to a strange smell and a hissing sound. He witnessed his mother’s quick reaction: she turned off a gas ring that had been left on, and opened all windows in the flat. “My mother knew we needed to let the gas out quickly. But I don’t think we knew we had to shut the main gas valve and leave all other appliances untouched,” Yu Jie, now 25 and a Nanyang Polytechnic final year student, recalled. Yu Jie and three other animation coursemates from NYP’s School of Interactive & Digital Media learnt this when they created a series of gas safety videos for SP Group as part of their Final Year Project. The biggest learning for them was that, using a mobile phone during a gas leak can spark a fire due to the microwaves emitted from phones, said Yu Jie, who led the video’s post-production. Statistics have shown that 42.5 per cent of the gas leaks attended to in the second half of 2018 were due to the misuse of gas appliances.  The videos are part of a gas safety campaign that is rolled out in September this year. NYP students engaged with the SP team to come up with a compelling public education campaign The team used animation to highlight key safety tips: how to detect a leak, ways to prevent gas-related incidents, and the importance of engaging a Licensed Gas Service Worker to install gas appliances. Team-mates Koh Chiau Wen and Lim Shu Ming, both 19, took the lead in developing key characters, while Andrea Low, 20, focused on creating the backdrop. The students worked closely with SP to decide on the best ways to drive home the key messages to a broad audience. “We want to raise the level of gas safety awareness as many people overlook the correct and safe use of gas appliances and accessories,” said Nur Hafiza binte Mohd Zulkifli, Senior Engineer, Gas Operations, from SP’s gas safety committee, a workgroup on gas safety education. Final Year Projects usually take about 480 hours, but project supervisor Bhakta Srini said that for this one, each put in up to 30 hours more, including over weekends and after school, to perfect the videos and capture the realism of human characters. “One second of a film is 24 frames and requires 12 drawings.  We created over 1,500 drawings in total,” explained Chiau Wen, who led the project team. But the students all agreed that it was worth it, since the videos get the message across using everyday scenarios. NYP students had to acquire gas safety knowledge from the SP Engineers and figure out how best to communicate this. Head of Corporate Affairs, Amelia Champion said the collaboration with the polytechnic helped to bring across SP’s gas safety advice through the lens of the students. “Anyone can potentially help detect or prevent a leak or be an advocate for safe practices. This series aims to make our safety messages easily understood and shared with others.” — 24 September 2019 TAGS RELIABILITYGAS SAFETY YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Category: Reliability SAFETY+PERFORMANCE+CRITERIA+POLICY.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/15cefbf0-572f-4ad6-9edc-9bc7b54a56f3/SAFETY+PERFORMANCE+CRITERIA+POLICY.pdf?MOD=AJPERES SAFETY PERFORMANCE CRITERIA Introduction 1. With effect from 1 April 2022, all tenders called by Singapore Power Limited and its Singapore incorporated subsidiaries (SP Group) will include a tender evaluation criteria that takes into account the participating tenderer’s safety performance in their contracts with SP Group. 2. This is in line with SP Group’s core value that safety is our highest priority and all our suppliers and contractors must continuously adopt good safety practices and prevent accidents from occurring. Tender Evaluation Criteria 3. All open and closed tenders published on or after 1 April 2022 by SP Group shall include the new Safety Performance criteria as part of its tender evaluation criteria. 4. The Safety Performance criteria shall be a 1 st level evaluation criteria together with Price and/or Quality and shall be of a overall weightage of not less than 10% of the total evaluation score. 5. For tenders that is evaluated based solely on lowest compliant priced tender with no requirement to assess quality (e.g supply of standard items such as HP toner cartridges), the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (90%) 6. For tenders that is evaluated based on Price and Quality factors, the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (X%) + Quality (Y%) Where X + Y = 90% 7. For the avoidance of doubt, other safety related evaluation criteria such as the proposed safety measures to be taken for the tendered project or the tenderer’s past safety awards shall be accounted separately under the Quality score. Safety Performance 8. Safety Performance of tenderers shall be assessed by taking into account the occurrence of any Loss Time Injury (LTI) incidents in the past 2 years prior to tender closing date. In the event of the occurrence of any incidents that results in fatality or serious injury in the past 1 year prior to the tender closing date, the bid submitted by the tenderer may be rejected by SP Group. For the avoidance of doubt only incidents occurring on or after 1 April 2022 will be considered. 9. Loss Time Injury incidents for the purpose of this Safety Performance criteria refers to any incidents where: a. It is a work-related injury occurs which results in lost work time of one work day or more; b. The incident occurred while the tenderer was carrying out works under a contract with SP Group; and c. The incident occurred on or after 1 April 2022. 10. Any incidents that occur in the course of the Tenderer’s work in contracts with other parties are not accounted under this criteria’s scoring but may considered in the final decision for award. safety-performance-criteria-policy.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/about-us/procurement/safety-performance-criteria-policy.pdf SAFETY PERFORMANCE CRITERIA Introduction 1. With effect from 1 April 2022, all tenders called by Singapore Power Limited and its Singapore incorporated subsidiaries (SP Group) will include a tender evaluation criteria that takes into account the participating tenderer’s safety performance in their contracts with SP Group. With effect from 1 April 2023, this criteria is extended to subcontractors with LTI. 2. This is in line with SP Group’s core value that safety is our highest priority and all our suppliers and contractors must continuously adopt good safety practices and prevent accidents from occurring. Tender Evaluation Criteria 3. All open and closed tenders published on or after 1 April 2022 by SP Group shall include the new Safety Performance criteria as part of its tender evaluation criteria. 4. The Safety Performance criteria shall be a 1 st level evaluation criteria together with Price and/or Quality and shall be of a overall weightage of not less than 10% of the total evaluation score. 5. For tenders that is evaluated based solely on lowest compliant priced tender with no requirement to assess quality (e.g supply of standard items such as HP toner cartridges), the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (90%) 6. For tenders that is evaluated based on Price and Quality factors, the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (X%) + Quality (Y%) Where X + Y = 90% 7. For the avoidance of doubt, other safety related evaluation criteria such as the proposed safety measures to be taken for the tendered project or the tenderer’s past safety awards shall be accounted separately under the Quality score. Safety Performance 8. Safety Performance of tenderers shall be assessed by taking into account the occurrence of any Loss Time Injury (LTI) incidents in the past 2 years prior to tender closing date. In the event of the occurrence of any incidents that results in fatality or serious injury in the past 1 year prior to the tender closing date, the bid submitted by the tenderer may be rejected by SP Group. For the avoidance of doubt only incidents occurring on or after 1 April 2022 will be considered. 9. Loss Time Injury incidents for the purpose of this Safety Performance criteria refers to any incidents where: a. It is a work-related injury occurs which results in lost work time of one work day or more; b. The incident occurred while the tenderer was carrying out works under a contract with SP Group; and c. The incident occurred on or after 1 April 2022. 10. Any incidents that occur in the course of the Tenderer’s work in contracts with other parties are not accounted under this criteria’s scoring but may considered in the final decision for award. Safety Performance Criteria Policy.pdfhttps://www.spgroup.com.sg/dam/jcr:357660c9-748b-4390-a5fe-4d1ffa7016a4/Safety%20Performance%20Criteria%20Policy.pdf SAFETY PERFORMANCE CRITERIA Introduction 1. With effect from 1 April 2022, all tenders called by Singapore Power Limited and its Singapore incorporated subsidiaries (SP Group) will include a tender evaluation criteria that takes into account the participating tenderer’s safety performance in their contracts with SP Group. With effect from 1 April 2023, this criteria is extended to subcontractors with LTI. 2. This is in line with SP Group’s core value that safety is our highest priority and all our suppliers and contractors must continuously adopt good safety practices and prevent accidents from occurring. Tender Evaluation Criteria 3. All open and closed tenders published on or after 1 April 2022 by SP Group shall include the new Safety Performance criteria as part of its tender evaluation criteria. 4. The Safety Performance criteria shall be a 1 st level evaluation criteria together with Price and/or Quality and shall be of a overall weightage of not less than 10% of the total evaluation score. 5. For tenders that is evaluated based solely on lowest compliant priced tender with no requirement to assess quality (e.g supply of standard items such as HP toner cartridges), the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (90%) 6. For tenders that is evaluated based on Price and Quality factors, the following evaluation method shall apply: Total Evaluation Score (100%) = Safety Performance (10%) + Price (X%) + Quality (Y%) Where X + Y = 90% 7. For the avoidance of doubt, other safety related evaluation criteria such as the proposed safety measures to be taken for the tendered project or the tenderer’s past safety awards shall be accounted separately under the Quality score. Safety Performance 8. Safety Performance of tenderers shall be assessed by taking into account the occurrence of any Loss Time Injury (LTI) incidents in the past 2 years prior to tender closing date. In the event of the occurrence of any incidents that results in fatality or serious injury in the past 1 year prior to the tender closing date, the bid submitted by the tenderer may be rejected by SP Group. For the avoidance of doubt only incidents occurring on or after 1 April 2022 will be considered. 9. Loss Time Injury incidents for the purpose of this Safety Performance criteria refers to any incidents where: a. It is a work-related injury occurs which results in lost work time of one work day or more; b. The incident occurred while the tenderer was carrying out works under a contract with SP Group; and c. The incident occurred on or after 1 April 2022. 10. Any incidents that occur in the course of the Tenderer’s work in contracts with other parties are not accounted under this criteria’s scoring but may considered in the final decision for award. Searchhttps://www.spgroup.com.sg/search?tag=gas-safety Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/not-leaving-gas-safety-to-chance SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Not Leaving Gas Safety to Chance RELIABILITY SP’s gas safety ambassadors: (from left) Technician Roslee bin Mohamed Moksin, Engineer Lydia Koh and Technical Officer Muhammad Rezduan bin Abdullah. Gas Engineer Lydia Koh, 24, had just completed a lesson on energy-saving and gas safety practices. Sixty young beneficiaries from the Ang Mo Kio Family Service Centre waited eagerly for Lydia to reveal the answer to the specially designed quizzes. When she did, the room erupted in cheers, as the children rushed to make their next move on a giant snakes and ladders gameboard that Lydia designed and produced. This was one of the many regular activities organised by SP Heart Workers – the staff volunteers of SP Group. Heart Worker Lydia reaches out to communities in need by organising a sustained line-up of activities throughout the year. “We kept the game interactive, with short but impactful dos and don’ts. These children can be Powersavers and safety ambassadors among their families and friends,” Lydia said with a smile. To Lydia, who heads the Leak Survey unit at SP’s Gas Operations team, spreading gas safety practices is a top priority. She champions gas safety awareness as a member of SP’s gas safety taskforce and the SP Heart Workers. Lydia’s team of 11 inspects gas pipelines all around Singapore, on foot and in specially designed leak-detection vehicles. They cover over 400km a month. Lydia and her team member checking for gas leaks along the pipelines Driven by her desire to make a difference, Lydia is on a constant hunt for ways to uplift the job of her team to achieve greater precision and efficiency. She developed ATLAS, a combination of three apps and data visualisation tools, which enables her team to digitally file close to 3,500 reports annually from any work location. The platform which was launched in September 2019 generates monthly reports instantly, saving time required for travel and report routing. ATLAS is estimated to save 2,100 manhours per year, equivalent to over S$65,000 in cost savings. Public education continues to be a focus for Lydia, an

Media Release SP Group Partners State Grid Shanghai Integrated Energy Services to Develop and Invest in Sustainable Energy Solutions Singapore, 26 October 2020 – SP Group (SP) and State Grid Shanghai Integrated Energy Services signed a Memorandum of Understanding (MoU) on 13 October, to study the feasibility of jointly developing and investing in integrated energy projects to bring sustainable energy solutions to customers in Shanghai, China. The signing was witnessed by SP’s Group Chief Executive Officer, Mr Stanley Huang, and State Grid Shanghai Co’s Director and General Manager, Mr Ruan Qiantu. State Grid Shanghai Integrated Energy Services, a subsidiary of State Grid Shanghai Co, is an early mover in integrated energy services in Shanghai. It has completed projects such as the Shanghai World Expo Park, an electrical equipment factory in the Minhang District, a hospital in the Jinshan District and the Shanghai Electrical Power University campus. Mr Michael Zhong Zhiming (left), SP Group’s Managing Director, China, SP International and Mr Zhou Wei (right), Executive Director, State Grid Shanghai Integrated Energy Services, signed the agreement on behalf of both parties. SP’s Group Chief Executive Officer, Mr Stanley Huang, said, “Our partnership with State Grid Shanghai underscores our commitment to deliver sustainable energy solutions to consumers in China. Backed by our established track record and technical expertise in China and Singapore, we look forward to working closely with our partners towards meeting customers’ sustainability goals.” SP Group Chief Executive Officer Mr Stanley Huang witnessed the signing ceremony via video conference in Singapore. Mr Ruan Qiantu, Director and General Manager of State Grid Shanghai Co, said, “The cooperation between State Grid Shanghai and SP Group establishes our common goal to promote and develop sustainable energy solutions. We can tap on each other’s resources as well as strengths in branding, technology and services in our respective markets, to set a new benchmark for high-quality integrated energy projects in China.” In his opening address via video conference, Mr Ruan Qiantu (centre), Director and General Manager of State Grid Shanghai Co, talked about the potential to develop more integrated energy projects together. The SP Group team led by SP Group Chief Executive Officer Mr Stanley Huang (second from right), with (from right) Mr Brandon Chia, Managing Director, Asia Pacific, SP International, Ms Loong Hui Chee, Chief Financial Officer, SP Group and Mr Sean Lim, Manager, SP International. SP Group has three offices in China, with its headquarters in Shanghai and other offices in Chongqing and Guangzhou.

Media Release SP Group conferred highest accolade at Community Chest Awards 2023 Four awards affirm SP’s sustained philanthropy, strong volunteerism culture and inclusive practices to support communities in need Singapore, 25 October 2023 – SP Group (SP) has received a record four accolades at this year’s Community Chest Awards, including the highest accolade – the Pinnacle Award – recognising one organisation each year for its holistic efforts in caring for the community. SP also received the Charity Platinum Award, Enabler Award, and Volunteer Partner Award. Since 2005, SP has set up programmes in partnership with Community Chest to support social service users from lower-income backgrounds. The company has expanded its outreach to beneficiaries across the age spectrum – from seniors to youth and children. SP’s Group Chief Executive Officer Stanley Huang received the awards at the event presided by President Tharman Shanmugaratnam at the Istana this evening. Mr Huang said, “SP Group is committed to sustained giving by funding programmes for seniors, children and youth, and creating pathways for our staff to volunteer their time and talent effectively. Through our partnership with Community Chest, we have been able to expand our reach and pioneer targeted and impactful initiatives for those in need. This year, SP is committed to extending close to S$5 million in philanthropic contributions, building on the S$5.1 million disbursed through Community Chest, and scaling up its volunteer outreach. The collective generosity of its staff, customers and business partners has enabled social service programmes to thrive and evolve to meet changing needs.”    Empowering lives, for life The SP Heartware Fund has raised more than S$20 million since it was established in 2005. SP has also sustained its scaled-up annual Power Packs initiative five-fold to enable 10,000 lower-income families to receive daily essential items. This year, the packs were also extended beyond seniors, to youth and children, with customised content for the different segments. Since the launch of SP Kids at Heart in 2021, SP has also been supporting more than 5,000 KidSTART children and their families with learning tools, as well as initiatives to foster parent-child bonding and develop early childhood literacy. As KidSTART expands its coverage across Singapore, SP is working closely with them to develop new learning adventures that deepen engagement with participating families. In the past three years, SP has donated S$3.2 million towards KidSTART programmes. Last year, SP also supported Care Corner Singapore’s Student Care Centres in providing more than 80,000 nutritious meals for 200 children from vulnerable and low-income families, helping them to grow and learn in a safe and nurturing environment. This year, SP has also extended S$350,000 in support of SHINE Children & Youth Services’ Collective Impact programmes at Spooner Road and Bukit Merah. More than 100 children and youth aged 5 to 21 years, living in rental flats, will benefit from this initiative aimed at improving their social mobility and helping to realise their potential in life. SP has further expanded its reach in the youth segment by partnering Youth Guidance Outreach Services (YGOS). Through a S$750,000 donation, we enabled  YGOS to launch Singapore's first-of-its-kind mobile youth engagement outpost powered by an electric vehicle, which includes free charging using SP’s EV charging network islandwide. The funding also enabled the refurbishment of two youth centres in Woodlands and Ang Mo Kio and ramped up operations in Jurong, to expand YGOS’ outreach to at-risk youths. In amplifying fundraising efforts for the SP Heartware Fund, SP provides platforms for its customers and business partners to make donations through the SP app and donation appeals via the monthly utilities bills. Our business partners also contribute to the annual SP Charity Golf, which raised a record S$700,000 this year. SP matches dollar-for-dollar donations made by its staff to the Fund, and underwrites all fund-raising and operational costs of the Fund and its programmes, so that all donations will go fully to the social service organisations. Strong volunteerism culture Staff volunteers, known as SP Heart Workers, organise outreach activities for social service users throughout the year. Besides Power Packs, activities include games and recreation, exercise sessions and outings for seniors, packing and distributing learning resources and conducting reading programmes for children, as well as sports activities and learning journeys for youth. Earlier this month at its inaugural Volunteers Festival, SP also launched Heart at Work: A Guide to Corporate Volunteering, to strengthen the spirit of volunteerism amongst its staff, both in their professional and personal capacity. The guide contains practical tips to address common areas of interest and encourages all business units to volunteer throughout the year. Download Heart at Work: A Guide to Corporate Volunteering: https://spgrp.sg/heartatwork Highlights of SP Volunteers Festival 2023: https://spgrp.sg/VFestHighlights The Community Chest Awards event is held annually to honour organisations and individuals in Singapore who have made outstanding contributions to the social service sector to care for the less fortunate in the community. For more information on SP Group’s community efforts, please visit https://spgrp.sg/csr. – Ends – About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, as well as sustainable energy solutions in Singapore, China, Thailand and Vietnam. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective worldwide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast-charging stations and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or follow us on Facebook at spgrp.sg/Facebook, LinkedIn at spgrp.sg/Linkedin and Instagram at spgrp.sg/Instagram. 

Singapore Institute of Power and Gas Introduction to Microgrid Systems Course Code: NGD03 SFC-Eligible | Course Reference Number: TGS-2022013403 COURSE OBJECTIVES Upon completion of this course, participants will be able to: • Know what a microgrid is and its difference from utility grid • Understand how microgrids work with real-life examples • Learn the typical distributed energy resources (DERs) in microgrids and how energy balance is calculated • Understand how the DERs are sized at a microgrid’s conceptual design stage • Learn the setup and operation of a microgrid at SP Group’s Concept Lab MAIN CONTENTS • Overview of Microgrid Systems – its functions, features and use cases • Components of Microgrids and Energy Calculation • Component Sizing and Dispatch o Consideration factors for microgrid design o Parameters for DERs sizing and dispatch o Walk-through of DER-CAM tool for microgrid conceptual design • SP Group Concept Lab Microgrid o Setup o Microgrid islanding o Zero emission operation o Virtual tour METHODOLOGY Lecture TARGET AUDIENCE Technical and non-technical staff who wish to have a basic understanding of the objectives, functions, designs and operations of microgrid systems and DERs used in microgrids COURSE DETAILS Duration : 7 hours Instructional Method : Face-to-face or Synchronous E-learning Certification : SIPG Certificate of Completion PDU by PE Board : 4 Additional Requirement/s : NIL COURSE FEES Full Course Fee : S$700 (before GST) For Singapore Citizens/PR/LTVP+* : S$210 (before GST) For Singapore Citizens (40 years old and above) : S$70 (before GST) Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 3.2_0323 Singapore Institute of Power and Gas ADDITIONAL REMARKS • Trainee must attain at least 75% attendance rate and pass the assessment to receive Certificate of Completion and funding grant (if applicable). • Subsidy of up to 70% is applicable for Singapore Citizens, Permanent Residents or Long-Term Visitor Pass Plus (LTVP+) Holders, subject to funding agency’s approval. • Enhanced subsidy of up to 90% is applicable for Singapore Citizens aged 40 years and above, subject to funding agency’s approval. Note that GST payable will be computed from fee after 70% funding. • Professional Development Unit (PDU) is applicable for Professional Engineers registered under the Professional Engineers (PE) Board only. • All published fees are subject to prevailing GST. CONTACT US For more information, please contact SIPG at +65 6916 7930 or email training-institute@spgroup.com.sg. OTHER SIPG COURSES For more courses, visit our website at: https://www.spgroup.com.sg/about-us/training or Scan the QR code below: Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 3.2_0323

Media Release World's Largest Underground District Cooling Network At Marina Bay Saves More Than 40 Per Cent In Energy For Customers National Development Minister commissions Singapore District Cooling’s district cooling network, with Marina One signing customer contract today Singapore, 3 March 2016 – Singapore District Cooling (SDC), a subsidiary of Singapore Power (SP), formally commissioned its plant operations with the completion of a major expansion project, making it the world’s largest underground district cooling network. SDC serves key buildings in the Marina Bay financial district, including the Marina Bay Sands Integrated Resort, Marina Bay Financial Centre and Gardens By The Bay and is set to welcome new customers in the district. Chilled water generated by SDC is used for air conditioning. Customers enjoy the efficiency and energy savings of more than 40 per cent. This is achieved by leveraging economies of scale, optimising asset efficiency and upholding operational excellence. SDC’s underground centralised system eliminates the space requirements and upfront costs for customers’ own on-site chillers and roof-top spaces for cooling towers. At the event officiated by National Development Minister Lawrence Wong, SDC signed a new supply agreement with the mixed-use Marina One development at Marina South. Mr Ng Lang, CEO of Urban Redevelopment Authority, said, “Developing a centralised district cooling network to serve the Marina Bay precinct is a bold idea many years in the making. Today, we reap the benefits from early planning and thoughtful design, from freeing up space and saving costs to reducing carbon emissions. We are delighted to have worked with Singapore Power and many other partners to realise this vision for a vibrant and sustainable Marina Bay, one that is supported by world-class infrastructure.” Singapore Power’s Group CEO, Mr Wong Kim Yin, said, “SDC provides an efficient, reliable and sustainable solution that translates to significant energy savings for customers. Through SDC, Singapore has another world-class solution that can contribute to meeting the world’s need for a sustainable future.” Asia Square, one of SDC’s existing customers, has reaped environmental benefits and cost savings from SDC’s operations. Mr Philip Chan, Asia Square’s Sustainability Manager said: “As one of Singapore's finest developments in the heart of the city, environmental sustainability is an important feature for Asia Square. With Singapore District Cooling's energy-efficient cooling system, we are very happy with both the energy and cost savings that we have been able to achieve.” ###   About Singapore Power Singapore Power Group (SP) is a leading energy utility group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. More than 1.4 million industrial, commercial and residential customers in Singapore benefit from SP’s world-class transmission, distribution and market support services. The networks in Singapore are amongst the most reliable and cost-effective worldwide. For more information, please visit www.singaporepower.com.sg. Issued by: Singapore Power Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg. No : 199406577N www.singaporepower.com.sg Key terms in Mandarin