PERFORMANCE IMPROVEMENT SCHEME (PIS) FOR REGISTERED EXCAVATOR OPERATOR (REO) LIST OF VIOLATIONS & PENALTIES ITEM VIOLATION PENALTY 1 Operating excavator which resulted in the damage of: i) 400kV / 230kV / 66kV Electricity Cable** i) Revocation of REO pass for 1 year ii) 22kV / 6.6kV Electricity Cable** ii) Damage causing either a Supply Outage or Voltage Dip: Revocation of REO pass for 6 months Damage not causing a Supply Outage or Voltage Dip: 20 demerit points iii) LV Electricity Cable** iii) Damage causing either a Supply Outage or Voltage Dip: 15 demerit points Damage not causing a Supply Outage or Voltage Dip: 10 demerit points iv) Gas Transmission Pipeline (3 bar (TG) / 28 bar / 40 iv) Revocation of REO Pass for 1 year bar) v) Gas Medium Pressure Pipeline (3 bar – 7 bar) v) Damage causing either a Supply Interruption or Leak: Revocation of REO Pass for 6 months Damage not causing a Supply Interruption or Leak: 20 demerit points vi) Gas Low Pressure Pipeline (2 kPa / 20 kPa / 50 kPa) vi) Damage causing either a Supply Interruption or Leak: 15 demerit points Damage not causing a Supply Interruption or Leak: 10 demerit points 2 A) Attempt by REO to tamper or repair damaged Cable / Gas pipe A) Revocation of REO Pass for 1 year B) C) Using excavator to excavate beyond the premix / hard core surface layer Using excavator to excavate beyond the level of Cable /Gas pipe ID Marker / PVC Slab / Concrete Slab B) Suspension of REO pass for 3 months C) Suspension of REO Pass for 1 year D) Carrying out mechanical excavation / piling works without close supervision by a full-time site supervisor E) Carrying out mechanical excavation / piling works without referring to SPPG Gas plan or LCDW Detection Drawing & SPPG Cable plan D) 15 demerit points E) 10 demerit points F) Using excavator that puts Cable / Gas pipe at risk of damage by dumping debris / sharp object / concrete trash or placing heavy object on top of Cable / Gas Pipe G) Failure to report to SP PowerGrid Ltd – Electricity Service Centre on any discovery of Cable damage or to Gas Customer Service Centre on any discovery of Gas pipe damage F) 15 demerit points G) 10 demerit points H) Taking instruction from unauthorised parties to excavate H) 10 demerit points 3 A) Tampering with REO pass / Transferring REO pass for others to use A) Revocation of REO Pass for 1 year B) Using expired registration pass B) Suspension of REO Pass renewal for 3 months C) Failure to report loss of REO pass to SP PowerGrid Ltd C) 10 demerit points D) Failure to show REO pass on request D) 10 demerit points 4 Accumulation of 25 demerit points within 12 months Suspension of REO Pass for 6 months 5 Committed Two Violations on separate incidents within 6 months Suspension of REO Pass for 6 months* Last revised on 4 Nov 2022 Note: When a pass is revoked, retraining and application for a new pass is only allowed after the period of revocation. *REO is required to complete serving the suspension period for the prior violation(s) before serving the suspension period for this violation. This penalty is not applicable if the REO pass is revoked for the second violation. **Under the Electricity Act (Chapter 89), “electricity cable” means a length of insulated single conductor or of 2 or more such conductors, whether or not the conductor or conductors are provided with an overall covering for mechanical protection, and — (a) all other apparatus or devices connected to the conductor or conductors, as the case may be (including by any remote or wireless means); and (b) any data communication cable used to monitor or control the transmission of electricity.

Media Advisory Advisory On Fake Emails 31 August 2016 Dear customers, Some of our customers have alerted us that they have received an email that appears to be from SP Services. The email claims to be from an SP Services account – ebillsummary@singaporepower.com.sg, and comes with an attachment whose name suggests it is a utility bill. These messages are NOT from SP Services and recipients are advised NOT to open the attachment. Do note that the official SP Services bill summary sent by email does NOT contain any attachment. A sample of the fake email is attached below. Notice that while the sender address states , the actual sender is . The official SP Services bill summary sent by email looks like this: For further enquiries, please contact SP Services at 1800 222 2333 or email spservices@singaporepower.com.sg. Customers can also visit https://www.scamalert.sg to understand and learn more about scams (including email scams). Thank you for your attention.

Media Release Singapore Power Centre Of Excellence Commences Collaboration With 5 Industry Partners Projects will draw on S$30 million programme set up by SP and EDB Singapore, 12 August 2016 – Singapore Power Centre of Excellence (SP CoE), an initiative supported by the Economic Development Board (EDB), commenced collaborations with 5 industry players to drive research and development of next-generation energy network technologies. The collaborations are part of the Singapore Power Energy Advanced Research and Development (SPEAR) programme, which is the CoE’s flagship programme. 1. The partnerships will draw approximately S$10 million – one-third of the overall S$30 million programme, which was launched in April 2015 to promote the development, pilot and integration of cutting-edge solutions and technologies in Singapore’s energy infrastructure network. 2. The projects and partnerships are as follows:  Grid Sensing with 3M Substation Digitalisation with GE’s Grid Solutions business Smart Energy Management Platform with IJENKO Energy Network Health Analytics with NEC and Space-Time Insight Big Data Analytics with OMNETRIC Group 3. Mr Brandon Chia, Head, SP CoE, said, "SP CoE is committed to driving research and innovation that translates into a future-ready national grid. This marks a significant milestone for the CoE as we begin our first partnerships with industry players to collaborate on developing and implementing next-generation solutions and technologies that will build up the resilience and reliability of our network. This brings us closer to providing sustainable solutions in meeting the evolving customer needs of the future." 4. Mr Goh Chee Kiong, Executive Director, Cleantech, Singapore Economic Development Board, said, “Through the Singapore Power CoE and its flagship SPEAR programme, Singapore is well positioned to become a reference model for smarter grids through the piloting of next-generation technologies to enhance Singapore’s core grid network, integrate renewables and improve demand-side consumer applications. The Singapore Power living lab platform will also catalyse demand-led innovation, and anchor new investments and capabilities from the energy industry.” 5. When completed by 2021, the projects are expected to strengthen the resilience, reliability and efficiency of Singapore’s energy network, supporting SP’s objective in building a future-ready network to enhance the economy and the quality of life. Projects such as Grid 2 Sensing and Energy Network Health Analytics will provide cutting-edge monitoring systems, predictive alerts and risk assessment analysis in accurate, real-time alerts. These will allow SP to further enhance our electricity supply reliability and reduce electrical disruptions to customers by anticipating and solving network incidents before they occur. 6. While strengthening the capabilities of our grid currently, the Substation Digitalisation project will deliver sustainable benefits. When implemented, this will relieve network constraints by accelerating renewable connections, providing customers with a greater choice in distributed energy sources (i.e. renewable energy) when connected to the network. 7. The Smart Energy Management Platform and Big Data Analytics projects will pilot applications that enable SP to analyse data to gain customer insights thus enhancing our understanding of end-user behaviour, in order to develop solutions that will help SP better engage our customers during service provision and help them better manage their energy consumption. More information about the various projects can be found in Annex A. For more enquires on SP CoE and its projects, please contact COE@singaporepower.com.sg.   About Singapore Power Singapore Power Group (SP) is a leading energy utility group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. More than 1.4 million industrial, commercial and residential customers in Singapore benefit from SP’s world-class transmission, distribution and market support services. The networks in Singapore are amongst the most reliable and cost-effective worldwide. For more information, please visit www.singaporepower.com.sg. About SP Centre of Excellence The SP Centre of Excellence (CoE) is an initiative by Singapore Power (SP) to drive the innovation and commercialisation of next-generation energy network technologies for greater reliability and efficiency of Singapore’s energy network infrastructure. Supported by the Singapore Economic Development Board, the CoE aims to establish SP as a thought leader in the utility industry forefront and build future-ready energy networks and resource capabilities, to stay ahead of global trends such as the drive for smarter and greener performance, to sustainably meet the evolving customer needs of the future. Issued by: Singapore Power Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No : 199406577N www.singaporepower.com.sg ANNEX A SP CoE, SPEAR Projects 1. Grid Sensing with 3M  This project provides the technologies and capabilities to better monitor, understand and control the low-voltage distribution network. This will facilitate our customers’ ability to “plug and play” distributed energy sources in the future to maximise the usage of sustainable but intermittent sources, such as solar and wind. Through the implementation of Grid Sensing, we can improve access to sustainable but intermittent energy sources. 2. Substation Digitalisation with GE Grid Solutions This project will bring us closer to achieving a full digitalisation of the Singapore electricity network by creating a single platform that integrates our existing technology and new intelligent electronic devices. This allows different devices to interoperate and communicate with each other to maximise efficiency of routing energy resources. When implemented, this will relieve network constraints by accelerating renewable connections, providing customers with a greater choice in distributed energy sources (i.e. renewable energy) when connected to the network. 3. Smart Energy Management with IJENKO This project will provide a platform to better understand our customers’ usage of electricity, paving the way to provide greater value to our customers. For example, through this technology, we can obtain information to provide our customers with practical advice in real time to help them increase energy efficiency and to achieve cost savings. 4. Energy Network Health Analytics with NEC and Space-Time Insight The solution derived from this project will help us optimise asset deployment and maintenance. It will offer the capability to analyse and predict when we need to reinforce and maintain our assets before they fail, thereby minimising disruption and inconvenience to our customers. 5. Big Data Analytics with OMNETRIC Group This project offers analytical insight for operations by providing action alerts when sensing potential damage to our underground assets at worksites, thereby preventing voltage dips or supply interruption to our customers. Besides implementing for operations, this project works on analysis to help us understand our customers better, allowing us to tailor the most appropriate communication mode to engage our customers, leading to an enhanced customer experience.

Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 HDB 1-Room 73.76 80.08 82.78 87.43 83.34 86.23 82.42 81.64 83.97 78.63 77.93 75.97 HDB 2-Room 85.50 92.72 97.00 100.66 97.91 99.45 95.00 93.57 97.93 90.47 90.07 87.60 HDB 3-Room 109.85 119.73 124.51 129.34 124.22 126.71 122.50 121.04 124.31 116.58 115.44 112.93 HDB 4-Room 130.30 142.95 148.52 154.60 149.22 151.99 147.59 145.21 150.28 139.53 138.26 135.87 HDB 5-Room 139.05 152.34 157.84 164.50 159.46 162.46 157.97 155.35 160.85 149.14 146.83 145.17 HDB Executive 154.76 169.93 174.70 182.36 177.32 179.80 175.34 171.18 178.17 164.07 162.41 160.35 Apartment 158.04 175.68 183.56 189.46 182.17 184.14 182.73 180.50 187.96 176.05 165.34 160.41 Terrace 261.56 279.64 288.94 301.97 291.01 298.11 292.67 293.17 295.21 285.78 275.95 276.55 Semi-Detached 329.24 351.85 364.56 382.10 371.24 376.26 370.72 362.56 376.52 353.09 342.58 345.08 Bungalow 635.40 675.97 699.68 725.88 709.75 708.95 728.77 693.44 732.73 682.55 680.55 658.72 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 HDB 1-Room 67.47 64.90 70.52 74.13 78.40 75.61 77.97 73.97 73.36 75.72 70.53 69.56 67.40 HDB 2-Room 80.06 76.74 83.39 87.87 91.84 89.70 91.17 86.56 85.41 89.23 82.47 81.75 79.33 HDB 3-Room 100.23 97.68 106.96 112.09 116.92 112.61 114.89 110.33 109.14 112.40 105.15 103.85 101.34 HDB 4-Room 119.36 114.92 126.86 133.11 139.31 134.99 137.35 132.51 130.31 135.32 125.42 124.11 121.47 HDB 5-Room 126.62 121.76 134.46 140.89 147.54 143.70 146.23 141.18 138.68 144.16 133.40 131.27 129.19 HDB Executive 140.97 136.47 150.92 156.71 164.42 160.31 162.51 157.57 153.76 160.51 147.39 145.83 143.33 Apartment 135.55 134.92 152.04 161.94 168.66 163.45 164.54 161.05 158.14 166.34 155.85 144.88 138.68 Terrace 240.95 235.09 253.19 263.33 276.05 267.47 273.88 266.42 265.98 269.32 259.90 252.25 251.03 Semi-Detached 301.32 299.32 321.27 335.61 352.45 342.67 347.15 340.35 333.46 344.79 323.43 314.80 316.37 Bungalow 573.47 585.41 625.30 651.42 679.81 663.52 665.92 680.97 644.28 684.59 638.58 634.59 612.19 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

News Release KidSTART Singapore new play production, Adventures with Andi, promotes reading and language development among children Presented as part of KidSTART Stories, the play brings to life Minister of State Sun Xueling’s book series “What Ants Do” to provide access to theatre arts and nurture reading interest through interactive plays for KidSTART families Singapore, 30 May 2023 - This National Family Week, KidSTART Singapore presents Adventures with Andi, a children’s play production adapted by KidSTART Early Childhood Consultant, Mdm Puspavalli Namasivayam based on the 3-book series “What Ants Do”, authored by Minister of State, Ministry of Home Affairs and Ministry of Social and Family Development Sun Xueling. An interactive play developed for the whole family, Adventures with Andi is an extension of KidSTART Stories, an initiative to support parents in the early childhood development of their children through storytelling and reading. To be staged at the School of the Arts (SOTA) Drama Theatre from 9 to 11 June, children, parents and grandparents alike can embark on an adventure through the characters to discover the meaning of home and friendship. Supported by SP Group, 2 about 450 KidSTART families will enjoy the play for free, through an immersive theatre arts experience. The families were also gifted MOS Sun’s book series which will give them the opportunity to read the book before experiencing it come to life in the theatre. Tickets are also available for the public to purchase via Sistic. The adapted screenplay for Adventures with Andi illustrates values of kindness, care and teamwork as Andi the ant embarks on a journey around the world to find the true meaning of home and friendship. The play features interactive songs and craft sessions for the whole family to participate in, offering a valuable opportunity for families to spend quality time together and foster deeper parent-child interactions, as well as hone the development of children’s language skills through storytelling and theatre. Madam Rahayu Buang, Chief Executive Officer, KidSTART Singapore said, “Experiences such as reading, storytelling and attending theatre productions are not only powerful in supporting the development of language skills and encourage imagination and creativity amongst children, they also provide an opportunity for family quality time and play, which support the holistic development of children during their early years. Following the positive feedback on KidSTART Stories last year, we are happy to extend a new play production with the support of SP Group for all families to enjoy this June school holiday. At KidSTART, we want all children to have the opportunity to grow, learn and bond with their parents. I encourage families to join us at Adventures with Andi, and eligible families to sign up for the KidSTART programme so that they can enjoy similar activities and learn together.” Minister of State, Ministry of Home Affairs and Ministry of Social and Family Development Sun Xueling said “It has been a memorable experience partnering with KidSTART Singapore to create the stage adaptation and I can’t wait for families to experience it! I hope that as part of National Family Week, families can have a meaningful and positive experience at Adventures with Andi where the children can learn about core family values such as love, care, and respect through Andi's story. By bringing the world of arts to the families, my wish is for parents to witness how we can have different dreams such as being a playwriter or an actor. If children are passionate about arts, we should celebrate their diverse talents and help them achieve their potential.” In addition to sponsoring KidSTART families to Adventures with Andi, SP Group volunteers, known as SP Heart Workers, also helped to distribute the three-part “What Ants Do” book series 3 to KidSTART families who will be attending the play. The books will expand the families’ KidSTART Stories collection at home, providing more opportunities for families to cultivate their child's interest in reading and use stories to develop their language abilities. Stanley Huang, Group CEO of SP Group, said, “We are heartened that our collaboration with KidSTART Singapore will benefit more than 6,000 children and their families, through strengthening family bonds and nurturing early childhood development and literacy. As KidSTART’s initiatives grow from strength to strength, we remain committed to helping more children from lower-income families grow holistically during their formative years. Adventures with Andi is a great example led by MOS Sun Xueling of how we can enable unique learning experiences and create memorable family moments.” Madam Rahayu adds, “We would like to thank MOS Sun Xueling for allowing KidSTART to adapt her book series into an interactive children’s play, as well as ‘Growing Together with KidSTART’ partner SP Group for their generous support towards KidSTART families. There are many ways to uplift children and Adventures with Andi is a great example of how the public, private and people sectors can work together to support KidSTART children in having a good start in life.” KidSTART mother of 4 children, Ms Teresa Christiana Katty, 34 years old shared that the family is looking forward to watching Adventures with Andi, which will be their first theatre experience. “My children and I enjoyed reading the “What Ants Do” book series received and are excited to watch the books come to life on stage at the upcoming Adventures with Andi play. It is a great way to occupy the children during the June holidays and I believe the play will teach my children about good values in a fun way. I want to thank KidSTART Singapore for providing us with such free family activities where we can enjoy family time and experience a play at the theatre for the very first time.”   KidSTART parent of six, Mdm Juliana Binte Samsudien, aged 35 also shared, “This June holidays, I am surprising my children with tickets to catch the play and believe this would be a great opportunity to develop their love for the arts and theatre. As a mother, I am always on the lookout for new experiences to help my children learn. After attending KidSTART Sea Adventures last year, I saw how they enjoyed themselves dancing to the music and characters. Till today they are still humming to the play’s tunes! I cannot wait to see their reactions when they watch Adventures with Andi.” Adventures with Andi runs from 9 to 11 June at SOTA Drama Theatre. Tickets are priced at $35 and $45 and members of the public can purchase them from Sistic. KidSTART families attend free of charge. This is the second play production by KidSTART Singapore, following the inaugural play, KidSTART Sea Adventures, in 2022. KidSTART Stories provides KidSTART families a set of age-appropriate books and bookshelves to create a reading area at home to kickstart their reading journey and support children’s learning and development through books. It is an initiative under KidSTART Singapore, a non-profit organisation dedicated to support low-income families with early childhood development of children aged 0 to 6 years, to have a good start in life. The media kit for Adventures with Andi can be found here, and for more information, please visit the KidSTART website here. For information about joining the KidSTART programme, visit here. About KidSTART Singapore Limited KidSTART Singapore Limited is a non-profit organisation incorporated as a Company Limited by Guarantee in September 2020, to implement programmes supporting families in early childhood development, particularly the KidSTART programme. The CLG attained charity status in March 2022. Click here for more information on KidSTART. About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with lowcarbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, as well as sustainable energy solutions in Singapore, China, Thailand and Vietnam. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective worldwide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast-charging stations and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or follow us on Facebook at spgrp.sg/facebook, LinkedIn at https://spgrp.sg/linkedin and Instagram at https://spgrp.sg/Instagram.

Media Release SP Group Embarking on S$30 million in Research and Education Initiatives with NTU Singapore Singapore, 19 August 2020 SP Group embarking on S$30 million in research and education initiatives with NTU Singapore S$20 million set aside for a new joint lab and research programmes to develop solutions to enhance the resilience of national electricity grid S$10 million contribution from SP Group to groom next-generation experts in energy sector SP Group (SP) will be embarking on S$30 million in research and education initiatives with Nanyang Technological University, Singapore (NTU Singapore), to enhance the resilience of Singapore’s electricity network, improve the reliability and efficiency of supply to consumers, and nurture experts for the energy sector.  The collaboration will see the establishment of the SP Group-NTU Joint Laboratory to explore energy-related projects in the areas of asset management and network operations. Located on the NTU Smart Campus, the new joint lab will house 60 researchers, 85 undergraduate and postgraduate students, and serve as a training platform for SP’s engineers. Through the joint lab, which SP is setting aside S$20 million to fund, new research topics will be identified which will support SP’s vision to develop solutions for the Energy Grid of the future. In addition, SP is contributing S$10 million to NTU to set up two endowment funds at the university to support and groom next-generation experts in Singapore’s energy sector. The SP Group Professorship Fund will support two outstanding faculty members in their research and scholarship. The SP Group Presidential Postdoctoral Fellowship Fund will boost early-career scientists’ and engineers’ research in energy and power systems. The recipients from both endowment funds will contribute to the research being done at the Lab. “Singapore has one of the most reliable electricity networks globally. We must continue to develop and grow our local capabilities to prepare for the future. This collaboration between NTU and SP Group will boost our network resilience and develop innovative solutions that will serve our future energy needs,” said Dr Tan See Leng, Second Minister for Trade and Industry. The Lab’s research will focus on four key thrusts, namely: Failure analysis and detection of equipment degradation, at the component level; Enhancing condition monitoring techniques to detect anomalies and pre-empt equipment fault; Assessment and modelling of key equipment to optimise asset performance and useful life; and Enhancing system planning to optimise renewal, maintenance and operation of the grid, taking into consideration criticality, asset performance and cost-benefit. The Lab will conduct studies on equipment components and materials to gauge the equipment’s degradation and lifespan. This helps to optimise equipment maintenance and replacement and achieve network reliability in a cost- and operationally-effective manner. Researchers from SP Group and NTU will design and develop a unique scalable system – one of the first in the world – that can detect and pre-empt equipment fault by sensing electrical and sound anomalies within power distribution substations. The research will leverage artificial intelligence (AI) and machine learning to conduct comprehensive real-time monitoring and perform trend analysis to predict future network problems before they appear. The Lab will also develop new intellectual property and commercially viable innovations which will benefit the wider energy industry. Mr Stanley Huang, Group Chief Executive Officer at SP Group said: “SP Group is focused on upholding reliable and efficient supply of electricity to consumers in Singapore. Together with NTU, we look forward to developing first-in-class, innovative ways to strengthen our network planning, renewal and maintenance practices. In creating a sustainable network for future generations, we are committed to building a strong pipeline of engineering leaders for the energy sector.” NTU President Professor Subra Suresh said: “We are delighted that SP Group has selected NTU as their partner in both research and education. While the research collaboration leverages advanced technologies such as artificial intelligence and machine learning to enhance the resilience and efficiency of Singapore’s power grid, 3 the endowment funds invest in the future of outstanding talent for the energy sector by supporting our young researchers and faculty members. Our partnerships with industry play a critical role in translating our vision of the NTU Smart Campus initiative to harness digital and tech-enabled solutions for the benefit of society and the sustainability of resources.” -Ends- About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.5 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG. About Nanyang Technological University, Singapore A research-intensive public university, Nanyang Technological University, Singapore (NTU Singapore) has 33,000 undergraduate and postgraduate students in the Engineering, Business, Science, Humanities, Arts, & Social Sciences, and Graduate colleges. It also has a medical school, the Lee Kong Chian School of Medicine, set up jointly with Imperial College London. NTU is also home to world-class autonomous institutes - the National Institute of Education, S Rajaratnam School of International Studies, Earth Observatory of Singapore, and Singapore Centre for Environmental Life Sciences Engineering - and various leading research centres such as the Nanyang Environment & Water Research Institute (NEWRI) and Energy Research Institute @ NTU (ERI@N). Ranked amongst the world's top universities by QS, NTU has also been named the world's top young university for the last seven years. The University's main campus is frequently listed among the Top 15 most beautiful university campuses in the world and it has 57 Green Mark-certified (equivalent to LEED-certified) building projects, of which 95% are certified Green Mark Platinum. Apart from its main campus, NTU also has a campus in Novena, Singapore's healthcare district. For more information, visit www.ntu.edu.sg.

SP Group bina substesen bawah tanah berskala besar pertama di Asia Tenggara KEMUDAHAN BAWAH TANAH: Apabila siap nanti, substesen bawah tanah yang terletak di Labrador itu akan memenuhi keperluan elektrik kawasan berdekatan seperti Alexandra, Clementi, Keppel, Pasir Panjang dan kawasan Science Park. – Foto SP GROUP SYARIKAT elektrik dan gas SP Group sedang membina substesen bawah tanah berskala besar pertama di Asia Tenggara yang terletak di Labrador. Dengan membina kemudahan itu di bawah tanah, langkah ini akan menjimatkan ruang di atas tanah yang seluas tiga hektar, kata kumpulan itu dalam satu kenyataan semalam. Tiga hektar ialah seluas empat padang bola sepak. Di atas substesen bawah tanah itu, satu pembangunan setinggi 34 tingkat akan dibina. Apabila siap nanti, substesen 230 kilovolt yang terletak di Labrador itu akan memenuhi keperluan elektrik kawasan berdekatan seperti Alexandra, Clementi, Keppel, Pasir Panjang dan kawasan Science Park. Kumpulan itu juga mengumumkan semalam ia telah memberikan kontrak pembinaan substesen itu kepada kontraktor utama Hyundai Engineering & Construction Co. Ketua Pegawai Eksekutif SP Group, Encik Stanley Huang, berkata: “Dalam perniagaan kami yang membolehkan masa depan rendah karbon serta bijak dari segi tenaga, kami sedang membina infrastruktur yang lestari dan berdaya tahan. “Ini sejajar dengan rancangan pembaharuan bandar Singapura dan SDG (Matlamat Pembangunan Mampan Pertubuhan Bangsa-Bangsa Bersatu) kami sendiri bagi memastikan akses kepada tenaga yang boleh dipercayai, mampan serta moden bagi semua dan memanfaatkan inovasi untuk membina prasarana yang lestari.” Syarikat itu juga menarik perhatian kerja membina substesen bawah tanah itu akan memerlukan lebih banyak sumber serta keupayaan kejuruteraan yang lebih pakar, berbanding membinanya di atas tanah. Ini disebabkan keperluan menggunakan bahan dan peralatan yang sesuai bagi sekitaran di bawah tanah. Sebagai contoh, kajian kejuruteraan yang terperinci dan kaedah pembinaan yang sesuai perlu dilaksana untuk mengawal kesannya kepada bangunan di sekeliling. Namun, faedah jangka panjang membina substesen bawah tanah mengatasi kosnya, kata SP Group. Selain memanfaatkan sumber tanah bagi tujuan lain, substesen bawah tanah mempunyai risiko lebih rendah didedahkan kepada bahaya dan kerosakan. “Ini akan meningkatkan keselamatan aset dan rangkaian,” kata SP Group. Kumpulan itu berkata ia akan memanfaatkan pengalamannya dalam membina terowong kabel elektrik bawah tanah di serata Singapura sebelum ini dalam membina substesen bawah tanah itu. “Dengan pelajaran dan pengalaman yang diraih daripada projek ini, kami boleh meneroka kemungkinan membina lebih banyak substesen di bawah tanah,” kata Encik Huang. Substesen bawah tanah itu merupakan sebahagian daripada Pelan Induk 2019 bawah tanah Penguasa Pembangunan Semula Bandar (URA). Substesen dan bangunan komersial yang akan dibina itu dijadual siap pada 2024.

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Searchhttps://www.spgroup.com.sg/search?tag=integrated-energy-solutions Search Searchhttps://www.spgroup.com.sg/search?tag=integrated-energy-solutions Search Searchhttps://www.spgroup.com.sg/search?tag=integrated-energy-solutions Search Searchhttps://www.spgroup.com.sg/search?tag=integrated-energy-solutions Search Searchhttps://www.spgroup.com.sg/search?tag=integrated-energy-solutions Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/using-integrated-energy-solutions-to-green-data-centres SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Using Integrated Energy Solutions to Green Data Centres SUSTAINABILITY SP, CapitaLand and Sembcorp Industries (Sembcorp) have signed a Memorandum of Understanding (MOU) to jointly study the use of integrated energy solutions to power data centres. CapitaLand’s data centre is the first to pilot in Singapore under SP’s Energy Partnership Programme. The integrated energy solutions will potentially include a combination of solar photovoltaic, green hydrogen and energy storage amongst others. These will be further enhanced with smart technologies to increase energy efficiency and effectiveness.  The study covered under the MOU will initially focus on developing solutions to power CapitaLand’s flagship data centre, 9 Tai Seng Drive with green energy. The feasibility study results planned for the second half of 2021, would potentially be applicable to benefit other data centres in Singapore.   First row (L-R): Mr Chuah Kee Heng (Chief Executive Officer, Sustainable Energy Solutions, SP Group), Mr Kelvin Fong (Managing Director, Data Centre, CapitaLand Group), Mr Lim Yeow Keong (Senior Vice President, Singapore and Southeast Asia (Energy), Sembcorp Industries). Second row (L-R): Mr Mike Chan Siang Chin (Vice President, Sustainable Energy Solutions, SP Group), Mr Sim Thiam Chye (Head, Operations Data Centre, CapitaLand Group), Mr Eddie Tan (Vice President, Energy Transition and Sustainability Solutions, Sembcorp Industries). This collaboration is the first under SP’s Energy Partnership Programme. The programme aims to help corporates meet their green ambitions and overcome energy-related business challenges using integrated energy solutions. Leveraging SP’s technical expertise in smart energy solutions, research and testing will be undertaken at SP’s Concept Lab. Corporates enjoy the benefits of researching and testing the viability of sustainable solutions before advancing to real-world applications. Mr Chuah Kee Heng, Chief Executive Officer, Sustainable Energy Solutions, SP Group, said: “We are pleased to work with CapitaLand and Sembcorp to green CapitaLand’s data centres. Under SP Group’s Energy Partnership Programme, we provide expertise and a conducive environment to help corporates solve their energy challenges and contribute to a low carbon, smart energy Singapore.”  For more information on SP’s Energy Partnership Programme, contact the team at EPP@spgroup.com.sg. — 5 November 2020 TAGS #ENERGYSOLUTIONS #SUSTAINABILITY #DATACENTRES YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment Category: Sustainability SP Group’s Integrated Energy Solutions to Power Rangsit University’s Green Energy Transformationhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-s-Integrated-Energy-Solutions-to-Power-Rangsit-University-s-Green-Energy-Transformation Media Release SP Group’s Integrated Energy Solutions to Power Rangsit University’s Green Energy Transformation Deployment of solar PV and energy storage system will enable the university to green up to 21 per cent of its total energy consumption by 2024. Further deployment of GETTM Control, a micro-climate building intelligence system, after the successful pilot at one building at the university campus achieved 40 per cent energy savings while improving occupant comfort by 14 per cent Singapore and Thailand, 15 November 2023 — Rangsit University (RSU) is set for green transformation at its main campus in Mueang Pathum Thani District, Greater Bangkok. SP Group (SP), a utilities group and sustainable energy solutions provider in Singapore and the Asia Pacific, is partnering RSU, a leading private university in Thailand, to transform this space into a smart, low-carbon campus. SP will deploy a comprehensive suite of integrated and sustainable energy solutions across the campus. These include solar photovoltaic (PV) deployment with a centralised energy management and storage system, and harnessing SP’s GETTM (Green Energy Tech) – a smart building intelligence system that maximises building energy efficiency and enhances occupant comfort. When completed in 2024, these solutions will enable the university to green up to 21 per cent of its total energy consumption and lower its carbon emissions by 1,400 tonnes annually. To further this green partnership, SP and RSU will conduct a feasibility study to implement more integrated sustainable energy solutions across the campus. These include a district cooling system to provide energy-efficient air-conditioning, increasing the scale of solar PV and energy storage systems deployment, and further expanding the integration of the GETTM suite of digital energy management tools that leverage smart insights to optimise energy efficiency, enhance occupant experience, and advance sustainability efforts. As part of the partnership, SP will install a 2-Megawatt Peak (MWp) of rooftop solar photovoltaic (PV) across nine buildings on the campus, and a floating solar PV system on one of the university’s ponds. To maximise the accessibility of solar energy across the campus, SP will also be installing an Energy Storage System (ESS) that enables on-demand supply of solar energy. The combined solar PV system is expected to generate 2,749 Megawatt-hour annually. When the system is completed, RSU’s Facility and Environmental Management Office (Building 13) will be 100 per cent powered by solar energy and will be the first building in a Thailand university campus to aim for net-zero status. SP will also expand its deployment of GETTM Control, a micro-climate building intelligence system that maximises energy-efficiency of the building’s air-conditioning, to two additional buildings – Building 12/1 and Building 11 – following a successful pilot deployment. Over a two-month period, the pilot helped to achieve 40 per cent energy savings for two levels on building 12/1 and Building 11 and improved occupant comfort by 14 per cent. The solution utilises Artificial Intelligence and Internet of Things to optimise and regulate air-conditioning, by taking into consideration factors like occupancy and ambient weather conditions to optimise air-flow to evenly cool areas. “Buildings like offices, factories, hospitals and university campuses have unique operational and energy demands. Our expertise in delivering customised, end-to-end integrated energy services will enable buildings to maximise the benefits of diverse energy resources, optimise efficiency and achieve significant environmental benefits including reduction of carbon emissions. We are very pleased to partner Rangsit University on its ambitious sustainability journey, and look forward to joining hands with more developments to drive the decarbonisation of Thailand’s urban built environment,” said Mr. Brandon Chia, Managing Director (Southeast Asia & Australia), Sustainable Energy Solutions, SP Group. “Climate change affects everyone, including educational institutions like us. There is an urgent need to enhance our buildings’ energy efficiency and develop sustainability goals to support Thailand’s targets of reducing the amount of greenhouse gas emissions,” said Associate Professor Dr. Thammasak Rujirayanyong, Assistant to the President for Building and Environment, Rangsit University. “We selected SP Group based on the efficacy of their track record, and they have impressed with their commitment and thoroughness. I hope that RSU’s successful implementation of SP’s integrated energy solutions will serve as an example for other education institutions to follow suit.” Rangsit University has set a target to become a smart, low carbon campus as part of its commitment to environmental stewardship and social responsibility, including carbon neutrality, sustainable infrastructure, and sustainable transportation. SP Group has been supporting the green energy transition of customers in Thailand since 2022. It has over 40MWp of solar projects in operation and under construction; and secured a pipeline of over 100MWp of other solar projects across Thailand. Key partners include Malee Group, Asia Composite Material, Compact International and SAICO, who have leveraged SP’s strong engineering expertise, regional experience, and operational excellence to embark on their green energy transition. SP recently announced its first district cooling project in Thailand, at Government Complex Centre Zone C, as part of its joint venture with Banpu NEXT. When completed in 2024, the district cooling system will operate a total cooling capacity of up to 14,000 Refrigeration Tons (RT) and enable the facility to save approximately 40 million baht (USD $1.12 million) per year on electricity costs, achieve 20 per cent in energy savings and reduce carbon emissions by up to 3,000 tonnes annually. ### About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, as well as sustainable energy solutions in Singapore, China, Thailand, and Vietnam. As Singapore’s national grid operator, about 1.6 million industrial, commercial, and residential customers benefit from its world-class transmission, distribution, and market support services. These networks are amongst the most reliable and cost-effective worldwide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast-charging stations and digital energy solutions for customers in Singapore and the region. For more information, please visit www.spgroup.com.sg or follow us on Facebook at spgrp.sg/Facebook, LinkedIn at spgrp.sg/LinkedIn and Instagram at spgrp.sg/Instagram. Our Integrated EV Charging Solutionshttps://www.spgroup.com.sg/sustainable-energy-solutions/electric-vehicle-solutions/our-integrated-ev-charging-solutions OverviewSP MobilityFor DriversFor PartnersCharger Locations Our Integrated EV Charging Solutions Catalysing sustainable mobility SP mobility is committed to accelerate Singapore’s transition to sustainable mobility by building Singapore’s largest high-speed EV charging network. We are nurturing a thriving EV ecosystem to support customer-focused innovation, technology and services. As part of SP Group, safety and reliability are our top priorities backed by strong power engineering fundamentals. We currently operate the nation’s largest high-speed public EV charging network across retail, commercial, industrial and residential locations. Join us in shaping the future of sustainable mobility. What differentiates SP Mobility Strong focus on reliability Our hardware and software systems are rigorously tested to ensure our installations are robust and stable to provide a reliable charging experience. We understand what it takes Our hardware and software systems are rigorously tested to ensure our installations are robust and stable to provide a reliable charging experience. Highest safety standards Our hardware and software systems are rigorously tested to ensure our installations are robust and stable to provide a reliable charging experience. Join us in creating a greener and more sustainable future I'm a DriverI'm a Partner Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Searchhttps://www.spgroup.com.sg/search?tag=integrated-energy-solutions Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/using-integrated-energy-solutions-to-green-data-centres SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Using Integrated Energy Solutions to Green Data Centres SUSTAINABILITY SP, CapitaLand and Sembcorp Industries (Sembcorp) have signed a Memorandum of Understanding (MOU) to jointly study the use of integrated energy solutions to power data centres. CapitaLand’s data centre is the first to pilot in Singapore under SP’s Energy Partnership Programme. The integrated energy solutions will potentially include a combination of solar photovoltaic, green hydrogen and energy storage amongst others. These will be further enhanced with smart technologies to increase energy efficiency and effectiveness.  The study covered under the MOU will initially focus on developing solutions to power CapitaLand’s flagship data centre, 9 Tai Seng Drive with green energy. The feasibility study results planned for the second half of 2021, would potentially be applicable to benefit other data centres in Singapore.   First row (L-R): Mr Chuah Kee Heng (Chief Executive Officer, Sustainable Energy Solutions, SP Group), Mr Kelvin Fong (Managing Director, Data Centre, CapitaLand Group), Mr Lim Yeow Keong (Senior Vice President, Singapore and Southeast Asia (Energy), Sembcorp Industries). Second row (L-R): Mr Mike Chan Siang Chin (Vice President, Sustainable Energy Solutions, SP Group), Mr Sim Thiam Chye (Head, Operations Data Centre, CapitaLand Group), Mr Eddie Tan (Vice President, Energy Transition and Sustainability Solutions, Sembcorp Industries). This collaboration is the first under SP’s Energy Partnership Programme. The programme aims to help corporates meet their green ambitions and overcome energy-related business challenges using integrated energy solutions. Leveraging SP’s technical expertise in smart energy solutions, research and testing will be undertaken at SP’s Concept Lab. Corporates enjoy the benefits of researching and testing the viability of sustainable solutions before advancing to real-world applications. Mr Chuah Kee Heng, Chief Executive Officer, Sustainable Energy Solutions, SP Group, said: “We are pleased to work with CapitaLand and Sembcorp to green CapitaLand’s data centres. Under SP Group’s Energy Partnership Programme, we provide expertise and a conducive environment to help corporates solve their energy challenges and contribute to a low carbon, smart energy Singapore.”  For more information on SP’s Energy Partnership Programme, contact the team at EPP@spgroup.com.sg. — 5 November 2020 TAGS #ENERGYSOLUTIONS #SUSTAINABILITY #DATACENTRES YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment Category: Sustainability SP Group’s Integrated Energy Solutions to Power Rangsit University’s Green Energy Transformationhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-s-Integrated-Energy-Solutions-to-Power-Rangsit-University-s-Green-Energy-Transformation Media Release SP Group’s Integrated Energy Solutions to Power Rangsit University’s Green Energy Transformation Deployment of solar PV and energy storage system will enable the university to green up to 21 per cent of its total energy consumption by 2024. Further deployment of GETTM Control, a micro-climate building intelligence system, after the successful pilot at one building at the university campus achieved 40 per cent energy savings while improving occupant comfort by 14 per cent Singapore and Thailand, 15 November 2023 — Rangsit University (RSU) is set for green transformation at its main campus in Mueang Pathum Thani District, Greater Bangkok. SP Group (SP), a utilities group and sustainable energy solutions provider in Singapore and the Asia Pacific, is partnering RSU, a leading private university in Thailand, to transform this space into a smart, low-carbon campus. SP will deploy a comprehensive suite of integrated and sustainable energy solutions across the campus. These include solar photovoltaic (PV) deployment with a centralised energy management and storage system, and harnessing SP’s GETTM (Green Energy Tech) – a smart building intelligence system that maximises building energy efficiency and enhances occupant comfort. When completed in 2024, these solutions will enable the university to green up to 21 per cent of its total energy consumption and lower its carbon emissions by 1,400 tonnes annually. To further this green partnership, SP and RSU will conduct a feasibility study to implement more integrated sustainable energy solutions across the campus. These include a district cooling system to provide energy-efficient air-conditioning, increasing the scale of solar PV and energy storage systems deployment, and further expanding the integration of the GETTM suite of digital energy management tools that leverage smart insights to optimise energy efficiency, enhance occupant experience, and advance sustainability efforts. As part of the partnership, SP will install a 2-Megawatt Peak (MWp) of rooftop solar photovoltaic (PV) across nine buildings on the campus, and a floating solar PV system on one of the university’s ponds. To maximise the accessibility of solar energy across the campus, SP will also be installing an Energy Storage System (ESS) that enables on-demand supply of solar energy. The combined solar PV system is expected to generate 2,749 Megawatt-hour annually. When the system is completed, RSU’s Facility and Environmental Management Office (Building 13) will be 100 per cent powered by solar energy and will be the first building in a Thailand university campus to aim for net-zero status. SP will also expand its deployment of GETTM Control, a micro-climate building intelligence system that maximises energy-efficiency of the building’s air-conditioning, to two additional buildings – Building 12/1 and Building 11 – following a successful pilot deployment. Over a two-month period, the pilot helped to achieve 40 per cent energy savings for two levels on building 12/1 and Building 11 and improved occupant comfort by 14 per cent. The solution utilises Artificial Intelligence and Internet of Things to optimise and regulate air-conditioning, by taking into consideration factors like occupancy and ambient weather conditions to optimise air-flow to evenly cool areas. “Buildings like offices, factories, hospitals and university campuses have unique operational and energy demands. Our expertise in delivering customised, end-to-end integrated energy services will enable buildings to maximise the benefits of diverse energy resources, optimise efficiency and achieve significant environmental benefits including reduction of carbon emissions. We are very pleased to partner Rangsit University on its ambitious sustainability journey, and look forward to joining hands with more developments to drive the decarbonisation of Thailand’s urban built environment,” said Mr. Brandon Chia, Managing Director (Southeast Asia & Australia), Sustainable Energy Solutions, SP Group. “Climate change affects everyone, including educational institutions like us. There is an urgent need to enhance our buildings’ energy efficiency and develop sustainability goals to support Thailand’s targets of reducing the amount of greenhouse gas emissions,” said Associate Professor Dr. Thammasak Rujirayanyong, Assistant to the President for Building and Environment, Rangsit University. “We selected SP Group based on the efficacy of their track record, and they have impressed with their commitment and thoroughness. I hope that RSU’s successful implementation of SP’s integrated energy solutions will serve as an example for other education institutions to follow suit.” Rangsit University has set a target to become a smart, low carbon campus as part of its commitment to environmental stewardship and social responsibility, including carbon neutrality, sustainable infrastructure, and sustainable transportation. SP Group has been supporting the green energy transition of customers in Thailand since 2022. It has over 40MWp of solar projects in operation and under construction; and secured a pipeline of over 100MWp of other solar projects across Thailand. Key partners include Malee Group, Asia Composite Material, Compact International and SAICO, who have leveraged SP’s strong engineering expertise, regional experience, and operational excellence

Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide - ResidentialUtilities Guide - Commercial Understanding Utilities and Tariffs Electricity tariffs are regulated by the Energy Market Authority (EMA) of Singapore and revised quarterly to reflect the actual cost of electricity. SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Community Services | SP Grouphttps://www.spgroup.com.sg/about-us/csr OverviewSP Kids at HeartSupporting YouthStaff VolunteerismKeeping our community safe Community Empowering Lives, for Life At SP Group, we are committed to sustained giving to meet the needs of the community, creating meaningful and lasting impact. We raise funds and contribute to programmes that support vulnerable seniors, youth, and children. The SP Heartware Fund was established in 2005 in partnership with Community Chest. It currently supports vulnerable members of the community across the age spectrum. Through almost 100 critical social services programmes, we enable seniors to age with dignity, and empower young children and youth to optimise their learning and realise their potential by enhancing their social mobility. They benefit from counselling, befriending, mentorship, rehabilitation, education and enrichment resources, nutrition, and caregiver support. Our staff also contribute generously to the Fund, which SP matches dollar for dollar. In addition, SP underwrites all fund-raising and operational costs of the Fund and programmes, so that all donations will go fully to the social service organisations the Fund supports. Volunteerism is an integral part of our DNA. Our staff volunteers, known as SP Heart Workers, are passionate about giving their time, skills, and effort to improve quality of life. They drive outreach activities for the vulnerable and underserved throughout the year. We are grateful to all our staff, business associates, customers, and the public for their contributions to the Fund, over the years, in support of more social services recipients. Click here to donate SP Kids at Heart SP Kids at Heart was launched in June 2021 to support young children from low-income families in their learning journey.   More than 5,000 children under KidSTART have benefited from learning tools, including digital devices for home-based learning. To foster early literacy and parent-child bonding, new initiatives were launched in 2022, including the KidSTART Sea Adventures interactive play and KidSTART Stories, which provides lower-income families with their own mini-library to nurture reading habits. Our SP Heart Workers are also on hand to support the outreach programmes. Supporting Youth SP is committed to empowering youth with access to different developmental pathways, to pursue their education and career aspirations, regardless of their socio-economic background. We extended our support to the youth segment In April 2022 with a S$1.35 million donation to launch the inaugural SP Group Engineering Study Awards. Over three years, 450 engineering students from lower-income families at the Institute of Technical Education (ITE) will receive monthly financial support. In May 2023, SP announced a S$750,000 donation to Youth Guidance Outreach Services (YGOS) which helped launch Singapore’s first-of-its-kind mobile youth engagement outpost powered by an electric van. SP is also providing free charging for this EV on Singapore’s largest fast-charging network. In addition to this mobile outpost to extend YGOS’ outreach, the funding also enabled the refurbishment of two youth centres in Woodlands and Ang Mo Kio and ramped up operations in Jurong, which has one of the highest concentrations of youth in Singapore. Staff Volunteerism SP Heart Workers organise outreach activities for social service users throughout the year. These include befriending activities at Senior Activity Centres, helping seniors with their grocery runs, conducting digital clinics and more. At the height of the COVID-19 pandemic, SP Heart Workers also partnered FairPrice to bring a mobile supermarket to the doorstep of seniors. On the children and youth fronts, our SP Heart Workers were also actively involved in distributing learning kits to KidSTART children and their families, as well as conducting reading programmes and digital workshops at Allkin Singapore. In addition, they befriended youth at YGOS through sports and learning journeys. SP’s staff were part of national-level efforts to provide pandemic relief to the public, including the manning of hotlines for Temasek Foundation’s Stay Prepared programme and Ministry of Health’s home recovery scheme. For the latter, SP received national recognition through the COVID-19 Resilience Certificate. Its team leader and assistant team leader received the Public Service Medal (COVID-19) and they were among 16 staff presented the COVID-19 Resilience Medal. SP also received the President’s Certificate of Commendation for sustained support and contributions to the community through donations and volunteerism during the pandemic. Download SP Volunteers Guide Keeping our community safe At SP, safety is our highest priority. Staying free of accident and injury is an important part of our culture, for our community, our staff and our contractors. We organise outreach activities and produce educational resources to raise public awareness on gas safety and to prevent accidents arising from gas leaks and fires. Climate Services | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/climate-services/overview OverviewBusinessesIndividualsRECsCarbon CreditsSustainability ConsultingThe OneMillionTrees MovementContact Us Climate Services Enabling Your Transition to Net-Zero Countries globally have committed to the Paris Agreement. Businesses and individuals are rallying towards the collective goals of limiting global warming to 1.5 degrees Celsius and achieving carbon neutrality by mid-century. Our comprehensive range of carbon solutions will enable businesses and individuals embark on their sustainability journeys, supporting baseline measurements, developing carbon-reduction roadmap, target setting, implementation and end-to-end reporting. Get in touch with us Our Solutions Integrated Climate Services for Business Climate Services for Individuals Renewable Energy Certificates Sustainability Consulting All-in-one Platform Business Explore how your organisation can measure, reduce and offset emissions today. Read more Individuals Green your monthly electricity consumption with renewable energy. Read more Register Your Project Register your project for Renewable Energy Certificates and enhance your project returns. Read more Our Solutions Renewable Energy Certificates (RECs) Make creditable claims for renewable energy to offset Scope 2 emissions through our range of RECs in Asia. Find out more Carbon Credits Align your sustainability goals and ambitions with Carbon Credits from reputable sources. Find out more Sustainability Consulting Measure your company’s carbon footprint and develop an inventory of your emissions based on Greenhouse Gas (GHG) protocol for Scope 1, 2 and 3 to start your sustainability journey and formulate your carbon-reduction roadmap. Find out more My Carbon Footprint & My Green Credits For individuals and households wanting to play their part to help the environment, My Carbon Footprint and My Green Credits allow you to track your emissions and green your electricity consumption. Start your journey by heading over to the SP app! Find out more Latest News SP Group partners KBC to study and develop Vietnam's first district cooling system for industrial parks Read more SP Group launches Singapore’s first EV fast charging hub in a HDB carpark in Tengah Read more DSTA appoints SP Group to roll out smart utilities management system across Singapore's defence facilities Read more SP Mobility and Huawei unveil ultra-fast EV charging integrating battery storage Read more Singapore’s largest industrial district cooling system begins operations to support STMicroelectronics’ decarbonisation strategy Read more SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more Digitalisation Cybersecurity & Data Privacy Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Searchhttps://www.spgroup.com.sg/search?tag=service Search Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Facebook-and-WhatsApp-Service-Disruption Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter WhatsApp and Facebook Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/WhatsApp-and-Facebook-Service-Disruption Media Advisory WhatsApp and Facebook Service Disruption Singapore, 4 July 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 3 July (See news report: Channel News Asia. For customers who submitted their meter readings via [Info] Supply Conditions for District Cooling Servicehttps://www.spgroup.com.sg/dam/jcr:e11e2c07-2c40-44b8-8306-7f59798fb50e/Supply%20Conditions%20for%20District%20Cooling%20Service.pdf SUPPLY CONDITIONS FOR DISTRICT COOLING SERVICE TABLE OF CONTENTS 1. General and Administrative Provisions 1.1 Purpose of the Conditions 1.2 Definitions 1.3 Hierarchy of Documents 2. General Obligations 2.1 General Obligations of the Service Provider 2.2 General Obligations of the Consumer 3 [Form] Application for Appointment for Energisation of Service Connectionhttps://www.spgroup.com.sg/dam/jcr:b79a3530-a175-4022-8e8c-bfcf3d298839/Application%20for%20Appointment%20for%20Energisation%20of%20Service%20Connection.pdf APPLICATION FOR APPOINTMENT FOR ENERGISATION OF SERVICE CONNECTION To: HOS, Elect Installation From [Name of Design LEW]: Company: SP Services Ltd Company: Email Address: largeinstall@spgroup.com.sg Contact No.: Date: Application No.: MSS A/C No.: Email Address (Design LEW): Email Address 20190704 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/733dc35f-c0fb-4766-ab95-b3b6a32868ca/20190704+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory WhatsApp n F ce k Service Disruption Singapore, 4 l 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from , . (See news report: Channel News Asia. For customers who submitted their meter readings via WhatsApp since 5pm 20190314 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/6ae887a0-e021-4cb3-b1c8-3439a0e4442e/20190314+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter Schneider Electric Partners SP to Fully Electrify Service Vehicleshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Schneider-Electric-Partners-SP-To-Fully-Electrify-Service-Vehicles Media Release Schneider Electric Partners SP to Fully Electrify Service Vehicles Schneider Electric is the first corporate partner outside of the public transport sector to use SP Group’s nationwide EV charging network Singapore, 2 January 2020 – Schneider Electric (SE) and SP Group (SP) today SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Services-Customer-Service-Centre-Relocates-To-PWC-Building Media Release SP Services' Customer Service Centre Relocates To PWC Building 18 March 2015 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre is conveniently located next Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Strides-and-SP-Group-to-Launch-Electrification-As-A-Service--EaaS--for-EV-Customers News Release Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customers Singapore, 28 May 2021 – SP Group (SP) and Strides Transportation (Strides) have signed an agreement to launch Electrification-as-a-Service (EaaS) as a new offering to Strides’ drivers and fleet [20160927] The Straits Times - Singapore Power Plugs For Electric Service Fleethttps://www.spgroup.com.sg/dam/jcr:9c93f33a-97a8-42be-8401-0876ee353fd7 | TUESDAY, SEPTEMBER 27, 2016 | THE STRAITS TIMES | B1 MENTAL ILLNESS GROUP SEEKS TO END HIRING PRACTICE B2 GALAXY NOTE7 EXCHANGE UNITS ALSO FAULTY B4 MOK KIM WHANG JAIL, FINE FOR ST MARINE EXEC IN GRAFT SCANDAL B3 Singapore Power plugs for electric service fleet It plans to switch its fleet of 400 Media Release - SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d6c1c4d-c024-4e26-b49a-9d3a0eca3b78/%5B20150318%5D+Media+Release+-+SP+Services'+Customer+Service+Centre+Relocates+To+PWC+Building.pdf?MOD=AJPERES&CVID= 18 Mar 2015 For Immediate Release MEDIA RELEASE SP Services’ Customer Service Centre Relocates To PWC Building 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre SP+Group+partners+SPC+to+install+EV+chargers+at+SPC+service+stations.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/40e38d4c-ed73-49db-8525-89aebbe212b4/SP+Group+partners+SPC+to+install+EV+chargers+at+SPC+service+stations.pdf?MOD=AJPERES&CVID= News Release SPC PARTNERS SP GROUP TO INSTALL ELECTRIC VEHICLE CHARGING POINTS AT SPC SERVICE STATIONS Roll out will begin with first five of SPC’s stations next year Singapore, 17 November 2022 – SP Group (SP) and Singapore Petroleum Company Ltd (SPC) announced today a partnership to install fast 1 2 3 4 5 ..... 66 Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide - ResidentialUtilities Guide - Commercial Understanding Utilities and Tariffs Electricity tariffs are regulated by the Energy Market Authority (EMA) of Singapore and revised quarterly to reflect the actual cost of electricity. SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide - ResidentialUtilities Guide - Commercial Understanding Utilities and Tariffs Electricity tariffs are regulated by the Energy Market Authority (EMA) of Singapore and revised quarterly to reflect the actual cost of electricity. SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide - ResidentialUtilities Guide - Commercial Understanding Utilities and Tariffs Electricity tariffs are regulated by the Energy Market Authority (EMA) of Singapore and revised quarterly to reflect the actual cost of electricity. SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=service Search WhatsApp and Facebook Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/WhatsApp-and-Facebook-Service-Disruption Media Advisory WhatsApp and Facebook Service Disruption Singapore, 4 July 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 3 July (See news report: Channel News Asia. For customers who submitted their meter readings via Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Facebook-and-WhatsApp-Service-Disruption Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter [Form] Application for Appointment for Energisation of Service Connectionhttps://www.spgroup.com.sg/dam/jcr:b79a3530-a175-4022-8e8c-bfcf3d298839/Application%20for%20Appointment%20for%20Energisation%20of%20Service%20Connection.pdf APPLICATION FOR APPOINTMENT FOR ENERGISATION OF SERVICE CONNECTION To: HOS, Elect Installation From [Name of Design LEW]: Company: SP Services Ltd Company: Email Address: largeinstall@spgroup.com.sg Contact No.: Date: Application No.: MSS A/C No.: Email Address (Design LEW): Email Address [Info] Supply Conditions for District Cooling Servicehttps://www.spgroup.com.sg/dam/jcr:e11e2c07-2c40-44b8-8306-7f59798fb50e/Supply%20Conditions%20for%20District%20Cooling%20Service.pdf SUPPLY CONDITIONS FOR DISTRICT COOLING SERVICE TABLE OF CONTENTS 1. General and Administrative Provisions 1.1 Purpose of the Conditions 1.2 Definitions 1.3 Hierarchy of Documents 2. General Obligations 2.1 General Obligations of the Service Provider 2.2 General Obligations of the Consumer 3 20190704 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/733dc35f-c0fb-4766-ab95-b3b6a32868ca/20190704+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory WhatsApp n F ce k Service Disruption Singapore, 4 l 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from , . (See news report: Channel News Asia. For customers who submitted their meter readings via WhatsApp since 5pm 20190314 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/6ae887a0-e021-4cb3-b1c8-3439a0e4442e/20190314+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Services-Customer-Service-Centre-Relocates-To-PWC-Building Media Release SP Services' Customer Service Centre Relocates To PWC Building 18 March 2015 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre is conveniently located next Schneider Electric Partners SP to Fully Electrify Service Vehicleshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Schneider-Electric-Partners-SP-To-Fully-Electrify-Service-Vehicles Media Release Schneider Electric Partners SP to Fully Electrify Service Vehicles Schneider Electric is the first corporate partner outside of the public transport sector to use SP Group’s nationwide EV charging network Singapore, 2 January 2020 – Schneider Electric (SE) and SP Group (SP) today [20160927] The Straits Times - Singapore Power Plugs For Electric Service Fleethttps://www.spgroup.com.sg/dam/jcr:9c93f33a-97a8-42be-8401-0876ee353fd7 | TUESDAY, SEPTEMBER 27, 2016 | THE STRAITS TIMES | B1 MENTAL ILLNESS GROUP SEEKS TO END HIRING PRACTICE B2 GALAXY NOTE7 EXCHANGE UNITS ALSO FAULTY B4 MOK KIM WHANG JAIL, FINE FOR ST MARINE EXEC IN GRAFT SCANDAL B3 Singapore Power plugs for electric service fleet It plans to switch its fleet of 400 Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Strides-and-SP-Group-to-Launch-Electrification-As-A-Service--EaaS--for-EV-Customers News Release Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customers Singapore, 28 May 2021 – SP Group (SP) and Strides Transportation (Strides) have signed an agreement to launch Electrification-as-a-Service (EaaS) as a new offering to Strides’ drivers and fleet Media Release - SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d6c1c4d-c024-4e26-b49a-9d3a0eca3b78/%5B20150318%5D+Media+Release+-+SP+Services'+Customer+Service+Centre+Relocates+To+PWC+Building.pdf?MOD=AJPERES&CVID= 18 Mar 2015 For Immediate Release MEDIA RELEASE SP Services’ Customer Service Centre Relocates To PWC Building 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre SP+Group+partners+SPC+to+install+EV+chargers+at+SPC+service+stations.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/40e38d4c-ed73-49db-8525-89aebbe212b4/SP+Group+partners+SPC+to+install+EV+chargers+at+SPC+service+stations.pdf?MOD=AJPERES&CVID= News Release SPC PARTNERS SP GROUP TO INSTALL ELECTRIC VEHICLE CHARGING POINTS AT SPC SERVICE STATIONS Roll out will begin with first five of SPC’s stations next year Singapore, 17 November 2022 – SP Group (SP) and Singapore Petroleum Company Ltd (SPC) announced today a partnership to install fast 1 2 3 4 5 ..... 66 Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide - ResidentialUtilities Guide - Commercial Understanding Utilities and Tariffs Electricity tariffs are regulated by the Energy Market Authority (EMA) of Singapore and revised quarterly to reflect the actual cost of electricity. SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide - ResidentialUtilities Guide - Commercial Understanding Utilities and Tariffs Electricity tariffs are regulated by the Energy Market Authority (EMA) of Singapore and revised quarterly to reflect the actual cost of electricity. SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=service Search WhatsApp and Facebook Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/WhatsApp-and-Facebook-Service-Disruption Media Advisory WhatsApp and Facebook Service Disruption Singapore, 4 July 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 3 July (See news report: Channel News Asia. For customers who submitted their meter readings via Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Facebook-and-WhatsApp-Service-Disruption Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter [Form] Application for Appointment for Energisation of Service Connectionhttps://www.spgroup.com.sg/dam/jcr:b79a3530-a175-4022-8e8c-bfcf3d298839/Application%20for%20Appointment%20for%20Energisation%20of%20Service%20Connection.pdf APPLICATION FOR APPOINTMENT FOR ENERGISATION OF SERVICE CONNECTION To: HOS, Elect Installation From [Name of Design LEW]: Company: SP Services Ltd Company: Email Address: largeinstall@spgroup.com.sg Contact No.: Date: Application No.: MSS A/C No.: Email Address (Design LEW): Email Address [Info] Supply Conditions for District Cooling Servicehttps://www.spgroup.com.sg/dam/jcr:e11e2c07-2c40-44b8-8306-7f59798fb50e/Supply%20Conditions%20for%20District%20Cooling%20Service.pdf SUPPLY CONDITIONS FOR DISTRICT COOLING SERVICE TABLE OF CONTENTS 1. General and Administrative Provisions 1.1 Purpose of the Conditions 1.2 Definitions 1.3 Hierarchy of Documents 2. General Obligations 2.1 General Obligations of the Service Provider 2.2 General Obligations of the Consumer 3 20190314 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/6ae887a0-e021-4cb3-b1c8-3439a0e4442e/20190314+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter 20190704 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/733dc35f-c0fb-4766-ab95-b3b6a32868ca/20190704+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory WhatsApp n F ce k Service Disruption Singapore, 4 l 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from , . (See news report: Channel News Asia. For customers who submitted their meter readings via WhatsApp since 5pm SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Services-Customer-Service-Centre-Relocates-To-PWC-Building Media Release SP Services' Customer Service Centre Relocates To PWC Building 18 March 2015 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre is conveniently located next Schneider Electric Partners SP to Fully Electrify Service Vehicleshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Schneider-Electric-Partners-SP-To-Fully-Electrify-Service-Vehicles Media Release Schneider Electric Partners SP to Fully Electrify Service Vehicles Schneider Electric is the first corporate partner outside of the public transport sector to use SP Group’s nationwide EV charging network Singapore, 2 January 2020 – Schneider Electric (SE) and SP Group (SP) today Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Strides-and-SP-Group-to-Launch-Electrification-As-A-Service--EaaS--for-EV-Customers News Release Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customers Singapore, 28 May 2021 – SP Group (SP) and Strides Transportation (Strides) have signed an agreement to launch Electrification-as-a-Service (EaaS) as a new offering to Strides’ drivers and fleet [20160927] The Straits Times - Singapore Power Plugs For Electric Service Fleethttps://www.spgroup.com.sg/dam/jcr:9c93f33a-97a8-42be-8401-0876ee353fd7 | TUESDAY, SEPTEMBER 27, 2016 | THE STRAITS TIMES | B1 MENTAL ILLNESS GROUP SEEKS TO END HIRING PRACTICE B2 GALAXY NOTE7 EXCHANGE UNITS ALSO FAULTY B4 MOK KIM WHANG JAIL, FINE FOR ST MARINE EXEC IN GRAFT SCANDAL B3 Singapore Power plugs for electric service fleet It plans to switch its fleet of 400 SP Group Partners SPC to Install EV Chargers at SPC Service Stationshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-partners-SPC-to-install-EV-chargers-at-SPC-service-stations News Release SP Group Partners SPC to Install EV Chargers at SPC Service Stations Roll out will begin with first five of SPC’s stations next year Singapore, 17 November 2022 – SP Group (SP) and Singapore Petroleum Company Ltd (SPC) announced today a partnership to install fast electric vehicle (EV Media Release - SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d6c1c4d-c024-4e26-b49a-9d3a0eca3b78/%5B20150318%5D+Media+Release+-+SP+Services'+Customer+Service+Centre+Relocates+To+PWC+Building.pdf?MOD=AJPERES&CVID= 18 Mar 2015 For Immediate Release MEDIA RELEASE SP Services’ Customer Service Centre Relocates To PWC Building 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre 1 2 3 4 5 ..... 66 Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide - ResidentialUtilities Guide - Commercial Understanding Utilities and Tariffs Electricity tariffs are regulated by the Energy Market Authority (EMA) of Singapore and revised quarterly to reflect the actual cost of electricity. SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide - ResidentialUtilities Guide - Commercial Understanding Utilities and Tariffs Electricity tariffs are regulated by the Energy Market Authority (EMA) of Singapore and revised quarterly to reflect the actual cost of electricity. SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Climate Services | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/climate-services/overview OverviewBusinessesIndividualsRECsCarbon CreditsSustainability ConsultingThe OneMillionTrees MovementContact Us Climate Services Enabling Your Transition to Net-Zero Countries globally have committed to the Paris Agreement. Businesses and individuals are rallying towards the collective goals of limiting global warming to 1.5 degrees Celsius and achieving carbon neutrality by mid-century. Our comprehensive range of carbon solutions will enable businesses and individuals embark on their sustainability journeys, supporting baseline measurements, developing carbon-reduction roadmap, target setting, implementation and end-to-end reporting. Get in touch with us Our Solutions Integrated Climate Services for Business Climate Services for Individuals Renewable Energy Certificates Sustainability Consulting All-in-one Platform Business Explore how your organisation can measure, reduce and offset emissions today. Read more Individuals Green your monthly electricity consumption with renewable energy. Read more Register Your Project Register your project for Renewable Energy Certificates and enhance your project returns. Read more Our Solutions Renewable Energy Certificates (RECs) Make creditable claims for renewable energy to offset Scope 2 emissions through our range of RECs in Asia. Find out more Carbon Credits Align your sustainability goals and ambitions with Carbon Credits from reputable sources. Find out more Sustainability Consulting Measure your company’s carbon footprint and develop an inventory of your emissions based on Greenhouse Gas (GHG) protocol for Scope 1, 2 and 3 to start your sustainability journey and formulate your carbon-reduction roadmap. Find out more My Carbon Footprint & My Green Credits For individuals and households wanting to play their part to help the environment, My Carbon Footprint and My Green Credits allow you to track your emissions and green your electricity consumption. Start your journey by heading over to the SP app! Find out more Latest News SP Group partners KBC to study and develop Vietnam's first district cooling system for industrial parks Read more SP Group launches Singapore’s first EV fast charging hub in a HDB carpark in Tengah Read more DSTA appoints SP Group to roll out smart utilities management system across Singapore's defence facilities Read more SP Mobility and Huawei unveil ultra-fast EV charging integrating battery storage Read more Singapore’s largest industrial district cooling system begins operations to support STMicroelectronics’ decarbonisation strategy Read more SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more Digitalisation Cybersecurity & Data Privacy Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Community Services | SP Grouphttps://www.spgroup.com.sg/about-us/csr OverviewSP Kids at HeartSupporting YouthStaff VolunteerismKeeping our community safe Community Empowering Lives, for Life At SP Group, we are committed to sustained giving to meet the needs of the community, creating meaningful and lasting impact. We raise funds and contribute to programmes that support vulnerable seniors, youth, and children. The SP Heartware Fund was established in 2005 in partnership with Community Chest. It currently supports vulnerable members of the community across the age spectrum. Through almost 100 critical social services programmes, we enable seniors to age with dignity, and empower young children and youth to optimise their learning and realise their potential by enhancing their social mobility. They benefit from counselling, befriending, mentorship, rehabilitation, education and enrichment resources, nutrition, and caregiver support. Our staff also contribute generously to the Fund, which SP matches dollar for dollar. In addition, SP underwrites all fund-raising and operational costs of the Fund and programmes, so that all donations will go fully to the social service organisations the Fund supports. Volunteerism is an integral part of our DNA. Our staff volunteers, known as SP Heart Workers, are passionate about giving their time, skills, and effort to improve quality of life. They drive outreach activities for the vulnerable and underserved throughout the year. We are grateful to all our staff, business associates, customers, and the public for their contributions to the Fund, over the years, in support of more social services recipients. Click here to donate SP Kids at Heart SP Kids at Heart was launched in June 2021 to support young children from low-income families in their learning journey.   More than 5,000 children under KidSTART have benefited from learning tools, including digital devices for home-based learning. To foster early literacy and parent-child bonding, new initiatives were launched in 2022, including the KidSTART Sea Adventures interactive play and KidSTART Stories, which provides lower-income families with their own mini-library to nurture reading habits. Our SP Heart Workers are also on hand to support the outreach programmes. Supporting Youth SP is committed to empowering youth with access to different developmental pathways, to pursue their education and career aspirations, regardless of their socio-economic background. We extended our support to the youth segment In April 2022 with a S$1.35 million donation to launch the inaugural SP Group Engineering Study Awards. Over three years, 450 engineering students from lower-income families at the Institute of Technical Education (ITE) will receive monthly financial support. In May 2023, SP announced a S$750,000 donation to Youth Guidance Outreach Services (YGOS) which helped launch Singapore’s first-of-its-kind mobile youth engagement outpost powered by an electric van. SP is also providing free charging for this EV on Singapore’s largest fast-charging network. In addition to this mobile outpost to extend YGOS’ outreach, the funding also enabled the refurbishment of two youth centres in Woodlands and Ang Mo Kio and ramped up operations in Jurong, which has one of the highest concentrations of youth in Singapore. Staff Volunteerism SP Heart Workers organise outreach activities for social service users throughout the year. These include befriending activities at Senior Activity Centres, helping seniors with their grocery runs, conducting digital clinics and more. At the height of the COVID-19 pandemic, SP Heart Workers also partnered FairPrice to bring a mobile supermarket to the doorstep of seniors. On the children and youth fronts, our SP Heart Workers were also actively involved in distributing learning kits to KidSTART children and their families, as well as conducting reading programmes and digital workshops at Allkin Singapore. In addition, they befriended youth at YGOS through sports and learning journeys. SP’s staff were part of national-level efforts to provide pandemic relief to the public, including the manning of hotlines for Temasek Foundation’s Stay Prepared programme and Ministry of Health’s home recovery scheme. For the latter, SP received national recognition through the COVID-19 Resilience Certificate. Its team leader and assistant team leader received the Public Service Medal (COVID-19) and they were among 16 staff presented the COVID-19 Resilience Medal. SP also received the President’s Certificate of Commendation for sustained support and contributions to the community through donations and volunteerism during the pandemic. Download SP Volunteers Guide Keeping our community safe At SP, safety is our highest priority. Staying free of accident and injury is an important part of our culture, for our community, our staff and our contractors. We organise outreach activities and produce educational resources to raise public awareness on gas safety and to prevent accidents arising from gas leaks and fires. Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide - ResidentialUtilities Guide - Commercial Understanding Utilities and Tariffs Electricity tariffs are regulated by the Energy Market Authority (EMA) of Singapore and revised quarterly to reflect the actual cost of electricity. SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Community Services | SP Grouphttps://www.spgroup.com.sg/about-us/csr OverviewSP Kids at HeartSupporting YouthStaff VolunteerismKeeping our community safe Community Empowering Lives, for Life At SP Group, we are committed to sustained giving to meet the needs of the community, creating meaningful and lasting impact. We raise funds and contribute to programmes that support vulnerable seniors, youth, and children. The SP Heartware Fund was established in 2005 in partnership with Community Chest. It currently supports vulnerable members of the community across the age spectrum. Through almost 100 critical social services programmes, we enable seniors to age with dignity, and empower young children and youth to optimise their learning and realise their potential by enhancing their social mobility. They benefit from counselling, befriending, mentorship, rehabilitation, education and enrichment resources, nutrition, and caregiver support. Our staff also contribute generously to the Fund, which SP matches dollar for dollar. In addition, SP underwrites all fund-raising and operational costs of the Fund and programmes, so that all donations will go fully to the social service organisations the Fund supports. Volunteerism is an integral part of our DNA. Our staff volunteers, known as SP Heart Workers, are passionate about giving their time, skills, and effort to improve quality of life. They drive outreach activities for the vulnerable and underserved throughout the year. We are grateful to all our staff, business associates, customers, and the public for their contributions to the Fund, over the years, in support of more social services recipients. Click here to donate SP Kids at Heart SP Kids at Heart was launched in June 2021 to support young children from low-income families in their learning journey.   More than 5,000 children under KidSTART have benefited from learning tools, including digital devices for home-based learning. To foster early literacy and parent-child bonding, new initiatives were launched in 2022, including the KidSTART Sea Adventures interactive play and KidSTART Stories, which provides lower-income families with their own mini-library to nurture reading habits. Our SP Heart Workers are also on hand to support the outreach programmes. Supporting Youth SP is committed to empowering youth with access to different developmental pathways, to pursue their education and career aspirations, regardless of their socio-economic background. We extended our support to the youth segment In April 2022 with a S$1.35 million donation to launch the inaugural SP Group Engineering Study Awards. Over three years, 450 engineering students from lower-income families at the Institute of Technical Education (ITE) will receive monthly financial support. In May 2023, SP announced a S$750,000 donation to Youth Guidance Outreach Services (YGOS) which helped launch Singapore’s first-of-its-kind mobile youth engagement outpost powered by an electric van. SP is also providing free charging for this EV on Singapore’s largest fast-charging network. In addition to this mobile outpost to extend YGOS’ outreach, the funding also enabled the refurbishment of two youth centres in Woodlands and Ang Mo Kio and ramped up operations in Jurong, which has one of the highest concentrations of youth in Singapore. Staff Volunteerism SP Heart Workers organise outreach activities for social service users throughout the year. These include befriending activities at Senior Activity Centres, helping seniors with their grocery runs, conducting digital clinics and more. At the height of the COVID-19 pandemic, SP Heart Workers also partnered FairPrice to bring a mobile supermarket to the doorstep of seniors. On the children and youth fronts, our SP Heart Workers were also actively involved in distributing learning kits to KidSTART children and their families, as well as conducting reading programmes and digital workshops at Allkin Singapore. In addition, they befriended youth at YGOS through sports and learning journeys. SP’s staff were part of national-level efforts to provide pandemic relief to the public, including the manning of hotlines for Temasek Foundation’s Stay Prepared programme and Ministry of Health’s home recovery scheme. For the latter, SP received national recognition through the COVID-19 Resilience Certificate. Its team leader and assistant team leader received the Public Service Medal (COVID-19) and they were among 16 staff presented the COVID-19 Resilience Medal. SP also received the President’s Certificate of Commendation for sustained support and contributions to the community through donations and volunteerism during the pandemic. Download SP Volunteers Guide Keeping our community safe At SP, safety is our highest priority. Staying free of accident and injury is an important part of our culture, for our community, our staff and our contractors. We organise outreach activities and produce educational resources to raise public awareness on gas safety and to prevent accidents arising from gas leaks and fires. Climate Services | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/climate-services/overview OverviewBusinessesIndividualsRECsCarbon CreditsSustainability ConsultingThe OneMillionTrees MovementContact Us Climate Services Enabling Your Transition to Net-Zero Countries globally have committed to the Paris Agreement. Businesses and individuals are rallying towards the collective goals of limiting global warming to 1.5 degrees Celsius and achieving carbon neutrality by mid-century. Our comprehensive range of carbon solutions will enable businesses and individuals embark on their sustainability journeys, supporting baseline measurements, developing carbon-reduction roadmap, target setting, implementation and end-to-end reporting. Get in touch with us Our Solutions Integrated Climate Services for Business Climate Services for Individuals Renewable Energy Certificates Sustainability Consulting All-in-one Platform Business Explore how your organisation can measure, reduce and offset emissions today. Read more Individuals Green your monthly electricity consumption with renewable energy. Read more Register Your Project Register your project for Renewable Energy Certificates and enhance your project returns. Read more Our Solutions Renewable Energy Certificates (RECs) Make creditable claims for renewable energy to offset Scope 2 emissions through our range of RECs in Asia. Find out more Carbon Credits Align your sustainability goals and ambitions with Carbon Credits from reputable sources. Find out more Sustainability Consulting Measure your company’s carbon footprint and develop an inventory of your emissions based on Greenhouse Gas (GHG) protocol for Scope 1, 2 and 3 to start your sustainability journey and formulate your carbon-reduction roadmap. Find out more My Carbon Footprint & My Green Credits For individuals and households wanting to play their part to help the environment, My Carbon Footprint and My Green Credits allow you to track your emissions and green your electricity consumption. Start your journey by heading over to the SP app! Find out more Latest News SP Group partners KBC to study and develop Vietnam's first district cooling system for industrial parks Read more SP Group launches Singapore’s first EV fast charging hub in a HDB carpark in Tengah Read more DSTA appoints SP Group to roll out smart utilities management system across Singapore's defence facilities Read more SP Mobility and Huawei unveil ultra-fast EV charging integrating battery storage Read more Singapore’s largest industrial district cooling system begins operations to support STMicroelectronics’ decarbonisation strategy Read more SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more Digitalisation Cybersecurity & Data Privacy Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide - ResidentialUtilities Guide - Commercial Understanding Utilities and Tariffs Electricity tariffs are regulated by the Energy Market Authority (EMA) of Singapore and revised quarterly to reflect the actual cost of electricity. SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Community Services | SP Grouphttps://www.spgroup.com.sg/about-us/csr OverviewSP Kids at HeartSupporting YouthStaff VolunteerismKeeping our community safe Community Empowering Lives, for Life At SP Group, we are committed to sustained giving to meet the needs of the community, creating meaningful and lasting impact. We raise funds and contribute to programmes that support vulnerable seniors, youth, and children. The SP Heartware Fund was established in 2005 in partnership with Community Chest. It currently supports vulnerable members of the community across the age spectrum. Through almost 100 critical social services programmes, we enable seniors to age with dignity, and empower young children and youth to optimise their learning and realise their potential by enhancing their social mobility. They benefit from counselling, befriending, mentorship, rehabilitation, education and enrichment resources, nutrition, and caregiver support. Our staff also contribute generously to the Fund, which SP matches dollar for dollar. In addition, SP underwrites all fund-raising and operational costs of the Fund and programmes, so that all donations will go fully to the social service organisations the Fund supports. Volunteerism is an integral part of our DNA. Our staff volunteers, known as SP Heart Workers, are passionate about giving their time, skills, and effort to improve quality of life. They drive outreach activities for the vulnerable and underserved throughout the year. We are grateful to all our staff, business associates, customers, and the public for their contributions to the Fund, over the years, in support of more social services recipients. Click here to donate SP Kids at Heart SP Kids at Heart was launched in June 2021 to support young children from low-income families in their learning journey.   More than 5,000 children under KidSTART have benefited from learning tools, including digital devices for home-based learning. To foster early literacy and parent-child bonding, new initiatives were launched in 2022, including the KidSTART Sea Adventures interactive play and KidSTART Stories, which provides lower-income families with their own mini-library to nurture reading habits. Our SP Heart Workers are also on hand to support the outreach programmes. Supporting Youth SP is committed to empowering youth with access to different developmental pathways, to pursue their education and career aspirations, regardless of their socio-economic background. We extended our support to the youth segment In April 2022 with a S$1.35 million donation to launch the inaugural SP Group Engineering Study Awards. Over three years, 450 engineering students from lower-income families at the Institute of Technical Education (ITE) will receive monthly financial support. In May 2023, SP announced a S$750,000 donation to Youth Guidance Outreach Services (YGOS) which helped launch Singapore’s first-of-its-kind mobile youth engagement outpost powered by an electric van. SP is also providing free charging for this EV on Singapore’s largest fast-charging network. In addition to this mobile outpost to extend YGOS’ outreach, the funding also enabled the refurbishment of two youth centres in Woodlands and Ang Mo Kio and ramped up operations in Jurong, which has one of the highest concentrations of youth in Singapore. Staff Volunteerism SP Heart Workers organise outreach activities for social service users throughout the year. These include befriending activities at Senior Activity Centres, helping seniors with their grocery runs, conducting digital clinics and more. At the height of the COVID-19 pandemic, SP Heart Workers also partnered FairPrice to bring a mobile supermarket to the doorstep of seniors. On the children and youth fronts, our SP Heart Workers were also actively involved in distributing learning kits to KidSTART children and their families, as well as conducting reading programmes and digital workshops at Allkin Singapore. In addition, they befriended youth at YGOS through sports and learning journeys. SP’s staff were part of national-level efforts to provide pandemic relief to the public, including the manning of hotlines for Temasek Foundation’s Stay Prepared programme and Ministry of Health’s home recovery scheme. For the latter, SP received national recognition through the COVID-19 Resilience Certificate. Its team leader and assistant team leader received the Public Service Medal (COVID-19) and they were among 16 staff presented the COVID-19 Resilience Medal. SP also received the President’s Certificate of Commendation for sustained support and contributions to the community through donations and volunteerism during the pandemic. Download SP Volunteers Guide Keeping our community safe At SP, safety is our highest priority. Staying free of accident and injury is an important part of our culture, for our community, our staff and our contractors. We organise outreach activities and produce educational resources to raise public awareness on gas safety and to prevent accidents arising from gas leaks and fires. Climate Services | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/climate-services/overview OverviewBusinessesIndividualsRECsCarbon CreditsSustainability ConsultingThe OneMillionTrees MovementContact Us Climate Services Enabling Your Transition to Net-Zero Countries globally have committed to the Paris Agreement. Businesses and individuals are rallying towards the collective goals of limiting global warming to 1.5 degrees Celsius and achieving carbon neutrality by mid-century. Our comprehensive range of carbon solutions will enable businesses and individuals embark on their sustainability journeys, supporting baseline measurements, developing carbon-reduction roadmap, target setting, implementation and end-to-end reporting. Get in touch with us Our Solutions Integrated Climate Services for Business Climate Services for Individuals Renewable Energy Certificates Sustainability Consulting All-in-one Platform Business Explore how your organisation can measure, reduce and offset emissions today. Read more Individuals Green your monthly electricity consumption with renewable energy. Read more Register Your Project Register your project for Renewable Energy Certificates and enhance your project returns. Read more Our Solutions Renewable Energy Certificates (RECs) Make creditable claims for renewable energy to offset Scope 2 emissions through our range of RECs in Asia. Find out more Carbon Credits Align your sustainability goals and ambitions with Carbon Credits from reputable sources. Find out more Sustainability Consulting Measure your company’s carbon footprint and develop an inventory of your emissions based on Greenhouse Gas (GHG) protocol for Scope 1, 2 and 3 to start your sustainability journey and formulate your carbon-reduction roadmap. Find out more My Carbon Footprint & My Green Credits For individuals and households wanting to play their part to help the environment, My Carbon Footprint and My Green Credits allow you to track your emissions and green your electricity consumption. Start your journey by heading over to the SP app! Find out more Latest News SP Group partners KBC to study and develop Vietnam's first district cooling system for industrial parks Read more SP Group launches Singapore’s first EV fast charging hub in a HDB carpark in Tengah Read more DSTA appoints SP Group to roll out smart utilities management system across Singapore's defence facilities Read more SP Mobility and Huawei unveil ultra-fast EV charging integrating battery storage Read more Singapore’s largest industrial district cooling system begins operations to support STMicroelectronics’ decarbonisation strategy Read more SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more Digitalisation Cybersecurity & Data Privacy Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide - ResidentialUtilities Guide - Commercial Understanding Utilities and Tariffs Electricity tariffs are regulated by the Energy Market Authority (EMA) of Singapore and revised quarterly to reflect the actual cost of electricity. SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=service Search Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Facebook-and-WhatsApp-Service-Disruption Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter WhatsApp and Facebook Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/WhatsApp-and-Facebook-Service-Disruption Media Advisory WhatsApp and Facebook Service Disruption Singapore, 4 July 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 3 July (See news report: Channel News Asia. For customers who submitted their meter readings via [Form] Application for Appointment for Energisation of Service Connectionhttps://www.spgroup.com.sg/dam/jcr:b79a3530-a175-4022-8e8c-bfcf3d298839/Application%20for%20Appointment%20for%20Energisation%20of%20Service%20Connection.pdf APPLICATION FOR APPOINTMENT FOR ENERGISATION OF SERVICE CONNECTION To: HOS, Elect Installation From [Name of Design LEW]: Company: SP Services Ltd Company: Email Address: largeinstall@spgroup.com.sg Contact No.: Date: Application No.: MSS A/C No.: Email Address (Design LEW): Email Address [Info] Supply Conditions for District Cooling Servicehttps://www.spgroup.com.sg/dam/jcr:e11e2c07-2c40-44b8-8306-7f59798fb50e/Supply%20Conditions%20for%20District%20Cooling%20Service.pdf SUPPLY CONDITIONS FOR DISTRICT COOLING SERVICE TABLE OF CONTENTS 1. General and Administrative Provisions 1.1 Purpose of the Conditions 1.2 Definitions 1.3 Hierarchy of Documents 2. General Obligations 2.1 General Obligations of the Service Provider 2.2 General Obligations of the Consumer 3 20190704 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/733dc35f-c0fb-4766-ab95-b3b6a32868ca/20190704+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory WhatsApp n F ce k Service Disruption Singapore, 4 l 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from , . (See news report: Channel News Asia. For customers who submitted their meter readings via WhatsApp since 5pm 20190314 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/6ae887a0-e021-4cb3-b1c8-3439a0e4442e/20190314+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Services-Customer-Service-Centre-Relocates-To-PWC-Building Media Release SP Services' Customer Service Centre Relocates To PWC Building 18 March 2015 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre is conveniently located next Schneider Electric Partners SP to Fully Electrify Service Vehicleshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Schneider-Electric-Partners-SP-To-Fully-Electrify-Service-Vehicles Media Release Schneider Electric Partners SP to Fully Electrify Service Vehicles Schneider Electric is the first corporate partner outside of the public transport sector to use SP Group’s nationwide EV charging network Singapore, 2 January 2020 – Schneider Electric (SE) and SP Group (SP) today Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Strides-and-SP-Group-to-Launch-Electrification-As-A-Service--EaaS--for-EV-Customers News Release Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customers Singapore, 28 May 2021 – SP Group (SP) and Strides Transportation (Strides) have signed an agreement to launch Electrification-as-a-Service (EaaS) as a new offering to Strides’ drivers and fleet [20160927] The Straits Times - Singapore Power Plugs For Electric Service Fleethttps://www.spgroup.com.sg/dam/jcr:9c93f33a-97a8-42be-8401-0876ee353fd7 | TUESDAY, SEPTEMBER 27, 2016 | THE STRAITS TIMES | B1 MENTAL ILLNESS GROUP SEEKS TO END HIRING PRACTICE B2 GALAXY NOTE7 EXCHANGE UNITS ALSO FAULTY B4 MOK KIM WHANG JAIL, FINE FOR ST MARINE EXEC IN GRAFT SCANDAL B3 Singapore Power plugs for electric service fleet It plans to switch its fleet of 400 Media Release - SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d6c1c4d-c024-4e26-b49a-9d3a0eca3b78/%5B20150318%5D+Media+Release+-+SP+Services'+Customer+Service+Centre+Relocates+To+PWC+Building.pdf?MOD=AJPERES&CVID= 18 Mar 2015 For Immediate Release MEDIA RELEASE SP Services’ Customer Service Centre Relocates To PWC Building 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre SP Group Partners SPC to Install EV Chargers at SPC Service Stationshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-partners-SPC-to-install-EV-chargers-at-SPC-service-stations News Release SP Group Partners SPC to Install EV Chargers at SPC Service Stations Roll out will begin with first five of SPC’s stations next year Singapore, 17 November 2022 – SP Group (SP) and Singapore Petroleum Company Ltd (SPC) announced today a partnership to install fast electric vehicle (EV 1 2 3 4 5 ..... 66 Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide - ResidentialUtilities Guide - Commercial Understanding Utilities and Tariffs Electricity tariffs are regulated by the Energy Market Authority (EMA) of Singapore and revised quarterly to reflect the actual cost of electricity. SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Climate Services | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/climate-services/overview OverviewBusinessesIndividualsRECsCarbon CreditsSustainability ConsultingThe OneMillionTrees MovementContact Us Climate Services Enabling Your Transition to Net-Zero Countries globally have committed to the Paris Agreement. Businesses and individuals are rallying towards the collective goals of limiting global warming to 1.5 degrees Celsius and achieving carbon neutrality by mid-century. Our comprehensive range of carbon solutions will enable businesses and individuals embark on their sustainability journeys, supporting baseline measurements, developing carbon-reduction roadmap, target setting, implementation and end-to-end reporting. Get in touch with us Our Solutions Integrated Climate Services for Business Climate Services for Individuals Renewable Energy Certificates Sustainability Consulting All-in-one Platform Business Explore how your organisation can measure, reduce and offset emissions today. Read more Individuals Green your monthly electricity consumption with renewable energy. Read more Register Your Project Register your project for Renewable Energy Certificates and enhance your project returns. Read more Our Solutions Renewable Energy Certificates (RECs) Make creditable claims for renewable energy to offset Scope 2 emissions through our range of RECs in Asia. Find out more Carbon Credits Align your sustainability goals and ambitions with Carbon Credits from reputable sources. Find out more Sustainability Consulting Measure your company’s carbon footprint and develop an inventory of your emissions based on Greenhouse Gas (GHG) protocol for Scope 1, 2 and 3 to start your sustainability journey and formulate your carbon-reduction roadmap. Find out more My Carbon Footprint & My Green Credits For individuals and households wanting to play their part to help the environment, My Carbon Footprint and My Green Credits allow you to track your emissions and green your electricity consumption. Start your journey by heading over to the SP app! Find out more Latest News SP Group partners KBC to study and develop Vietnam's first district cooling system for industrial parks Read more SP Group launches Singapore’s first EV fast charging hub in a HDB carpark in Tengah Read more DSTA appoints SP Group to roll out smart utilities management system across Singapore's defence facilities Read more SP Mobility and Huawei unveil ultra-fast EV charging integrating battery storage Read more Singapore’s largest industrial district cooling system begins operations to support STMicroelectronics’ decarbonisation strategy Read more SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more Digitalisation Cybersecurity & Data Privacy Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Community Services | SP Grouphttps://www.spgroup.com.sg/about-us/csr OverviewSP Kids at HeartSupporting YouthStaff VolunteerismKeeping our community safe Community Empowering Lives, for Life At SP Group, we are committed to sustained giving to meet the needs of the community, creating meaningful and lasting impact. We raise funds and contribute to programmes that support vulnerable seniors, youth, and children. The SP Heartware Fund was establ

Search SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-May-2026.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 MAY 2026 Capacity Charge : $24.40/kWr per month Usage Charge : $0.0602/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/8ae71105-507f-4abc-8e63-53015ea1dff7/%5BInfo%5D+Tariff+for+District+Cooling+(from+1+May+2022).pdf?MOD=AJPERES&CVID= SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2022 Capacity Charge : $21.28/kWr per month Usage Charge : $0.1549/kWrh District Cooling System | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/district-cooling-and-heating OverviewKey ProjectsContact Us District Cooling & Heating District Cooling & Heating for Sustainable Operations District cooling and heating systems are centralised energy systems which help buildings, districts, and townships improve energy efficiency, lower operational costs and reduce their carbon footprint. As Singapore's largest district cooling operator, SP Group designs, builds and operates district cooling systems for customers across the region. These include Marina Bay in Singapore, the world's largest underground district cooling network and Raffles City Chongqing, the largest shopping mall in Chongqing, China. In partnership with STMicroelectronics (ST), SP Group will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. Read more What is District Cooling and Heating District cooling and heating is an energy-efficient urban utility service that distributes chilled or hot water and supply air-conditioning to a network of buildings, providing comfort and reliability while reducing carbon emissions. Key Benefits Instead of individual buildings having their own chillers, district cooling reaps the benefits of economies of scale by consolidating chiller and heating capacity, operated and maintained by our expert operations team. With attributes similar to public electricity supply, district cooling is an energy- and economically-efficient urban utility service. It presents attractive value propositions to building owners: Round-the-clock availability and support On-demand flexibility High supply reliability More space for alternative use Lower initial and recurrent operating costs Platinum Green Mark Certification Energy assessment on existing and potential savings To view our list of awards, please click here. Click to download the Supply Conditions for District Cooling and the latest Tariff Rates. Key Projects Marina Bay District World's largest underground district cooling network Situated in Singapore’s Marina Bay financial district, the cooling network has achieved zero supply disruptions since 2006. As one of Singapore’s Top 50 Engineering Feats, the network will be expanded and connected to five more buildings to extend the same reliable and sustainable solution to other buildings in Singapore’s core financial district. Expanding to 32 buildings by 2027 Reduces carbon emissions by nearly 22,000 tonnes annually Read MoreWatch Video Tampines Eco Town Singapore's first brownfield district cooling project In highly developed cities like Singapore, majority of land has been built up and individual building owners are already equipped with their own chiller plants. With a Distributed District Cooling (DDC) network – an interconnected cooling system – existing towns and districts may now be able to enjoy a more sustainable way to cool. 7 commercial and community buildings Reduces carbon emissions by more than 1,000 tonnes annually Brownfield District Cooling Feasibility Study: Tampines Central Distributed District Cooling  Download WhitepaperRead moreWatch Video STMicroelectronics (AMK) Singapore's largest industrial district cooling project In partnership with STMicroelectronics (ST), SP Group (SP) will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. The estimated project value of $370 million USD over 20 years, will help the manufacturing company save 20 per cent on cooling-related electricity consumption annually. 5 industrial buildings Reduces carbon emissions by more than 120,000 tonnes annually (Photo credit: STMicroelectronics) Read moreWatch Video Tengah Town Centralised Cooling System Singapore's first centralised cooling public housing township In collaboration with the Housing & Development Board, SP Group will be bringing its first large-scale residential centralised cooling system to Tengah, Singapore’s first smart energy township. Chilled water will be centrally produced from interconnected modular chiller plants built on the rooftops before it is distributed to residential and commercial units for air-conditioning. The centralised cooling system will also be serviced by SP, bringing greater convenience to residents living in Tengah. (Photo credit: HDB) Read moreVisit Microsite Raffles City Chongqing District cooling and heating in China An advanced energy-efficient cooling and heating system was designed and built for Raffles City Chongqing, an iconic integrated development, spanning 1.12 million square metres, comprising a shopping mall, a hotel, office towers, residences and service residences. A megastructure featuring a suite of 8 buildings Reduce energy consumption by more than 40 per cent, compared to conventional building's chiller plants Read more International Sports Park City SP’s largest district cooling system in Chengdu SP Group (SP) has secured a bid to build and operate a state-of-the-art district cooling and heating system for the new International Sports Park City – an integrated development with commercial, residential and leisure spaces in Chengdu, China. The sustainable cooling solution will be enhanced with an ice thermal energy storage system that will strengthen its reliability and performance. This is SP’s first deployment in China of such a system. With an installed cooling capacity of 9,800 refrigeration tonnes, this project will be SP’s largest district cooling system in Chengdu when operational in 2025. Enables energy savings of 2,900 MWh annually Reduces carbon emissions by 1,700 tonnes Delivers greater energy efficiency of over 30% for cooling and over 50% for heating Read more Shudu Center Upgrade to energy-efficient cooling and heating Building on successful projects in Chengdu, SP Group acquired Shudu Center’s existing chiller plant to optimise it for district cooling and heating. The mixed-use development is equipped with a 7,000 refrigeration-tonne cooling and heating system that ensures efficient energy consumption and a sustainable way to work and play in comfort. 7 commercial, retail, and office buildings Covers a land area of 4,400 square metres Government Complex Center Zone C SP's first district cooling project in Thailand SP Group and Banpu NEXT have entered a joint venture to design, build, own and operate a cutting-edge district cooling system at Government Complex Center Zone C in Bangkok, Thailand. As SP’s first district cooling project in Thailand, the integrated development will have a total cooling capacity of up to 14,000 refrigeration tonnes and is expected to achieve results equivalent to removing about 20,000 Internal Combustion Engine cars from the roads over 20 years. Total gross floor area of 660,000 square metres Reduces carbon emissions by up to 3,000 tonnes annually Achieves 20 per cent in energy savings per year Read more International Urban Design Centre China’s first ever district cooling microgrid Under the MOUs signed with Wuhou District government, SP will serve as the sustainable energy solutions partner to the district government with the objective of establishing the district as the benchmark for smart eco-districts in Chengdu. This includes developing and implementing technologies and digital solutions such as advanced data analytics and artificial intelligence tools to support the city’s roadmap to carbon neutrality. Total gross floor area of 630,000 square metres Cooling capacity of 1,950 refregeration tonnes Achieves 35 per cent and 50 per cent in cooling and heating savings per year respectively Read more Chongqing East Railway Station Delivering sustainable energy to Western China’s largest high-speed rail hub Sino-Singapore Energy Services, a joint venture between SP Group and Chongqing Gas Group, is the integrated energy system operator for Chongqing East Railway Station, the largest high-speed railway hub in Western China. The project marks the first time a major high-speed railway hub in the country has appointed a professional third-party energy services provider to manage its energy systems. The integrated energy system spans 360,000 square metres and features a trigeneration setup — combining natural gas-powered electricity generation with high-efficiency chillers to provide cooling, heating and electricity.  Cooling and heating capacity of nearly 14,000 refrigeration tonnes Reduces energy consumption by 15% each year Lowers carbon emissions by approximately 9,400 tonnes per year Read more Additional Media Supply condition for Marina Bay district cooling Latest tariff rates for Marina Bay district cooling Latest News SP Group partners KBC to study and develop Vietnam's first district cooling system for industrial parks Read more SP Group launches Singapore’s first EV fast charging hub in a HDB carpark in Tengah Read more DSTA appoints SP Group to roll out smart utilities management system across Singapore's defence facilities Read more SP Mobility and Huawei unveil ultra-fast EV charging integrating battery storage Read more Singapore’s largest industrial district cooling system begins operations to support STMicroelectronics’ decarbonisation strategy Read more SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more Digitalisation Cybersecurity & Data Privacy Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2024.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2024 Capacity Charge : $23.67/kWr per month Usage Charge : $0.0798/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-May-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 MAY 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0616/kWrh Lianhe-Zaobao---District-cooling-networkhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2026/-20260811--Lianhe-Zaobao---District-Cooling---Print.pdf 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Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/8ae71105-507f-4abc-8e63-53015ea1dff7/%5BInfo%5D+Tariff+for+District+Cooling+(from+1+May+2022).pdf?MOD=AJPERES&CVID= SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2022 Capacity Charge : $21.28/kWr per month Usage Charge : $0.1549/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0651/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2024.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2024 Capacity Charge : $23.67/kWr per month Usage Charge : $0.0798/kWrh District Cooling System | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/district-cooling-and-heating OverviewKey ProjectsContact Us District Cooling & Heating District Cooling & Heating for Sustainable Operations District cooling and heating systems are centralised energy systems which help buildings, districts, and townships improve energy efficiency, lower operational costs and reduce their carbon footprint. As Singapore's largest district cooling operator, SP Group designs, builds and operates district cooling systems for customers across the region. These include Marina Bay in Singapore, the world's largest underground district cooling network and Raffles City Chongqing, the largest shopping mall in Chongqing, China. In partnership with STMicroelectronics (ST), SP Group will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. Read more What is District Cooling and Heating District cooling and heating is an energy-efficient urban utility service that distributes chilled or hot water and supply air-conditioning to a network of buildings, providing comfort and reliability while reducing carbon emissions. Key Benefits Instead of individual buildings having their own chillers, district cooling reaps the benefits of economies of scale by consolidating chiller and heating capacity, operated and maintained by our expert operations team. With attributes similar to public electricity supply, district cooling is an energy- and economically-efficient urban utility service. It presents attractive value propositions to building owners: Round-the-clock availability and support On-demand flexibility High supply reliability More space for alternative use Lower initial and recurrent operating costs Platinum Green Mark Certification Energy assessment on existing and potential savings To view our list of awards, please click here. Click to download the Supply Conditions for District Cooling and the latest Tariff Rates. Key Projects Marina Bay District World's largest underground district cooling network Situated in Singapore’s Marina Bay financial district, the cooling network has achieved zero supply disruptions since 2006. As one of Singapore’s Top 50 Engineering Feats, the network will be expanded and connected to five more buildings to extend the same reliable and sustainable solution to other buildings in Singapore’s core financial district. Expanding to 32 buildings by 2027 Reduces carbon emissions by nearly 22,000 tonnes annually Read MoreWatch Video Tampines Eco Town Singapore's first brownfield district cooling project In highly developed cities like Singapore, majority of land has been built up and individual building owners are already equipped with their own chiller plants. With a Distributed District Cooling (DDC) network – an interconnected cooling system – existing towns and districts may now be able to enjoy a more sustainable way to cool. 7 commercial and community buildings Reduces carbon emissions by more than 1,000 tonnes annually Brownfield District Cooling Feasibility Study: Tampines Central Distributed District Cooling  Download WhitepaperRead moreWatch Video STMicroelectronics (AMK) Singapore's largest industrial district cooling project In partnership with STMicroelectronics (ST), SP Group (SP) will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. The estimated project value of $370 million USD over 20 years, will help the manufacturing company save 20 per cent on cooling-related electricity consumption annually. 5 industrial buildings Reduces carbon emissions by more than 120,000 tonnes annually (Photo credit: STMicroelectronics) Read moreWatch Video Tengah Town Centralised Cooling System Singapore's first centralised cooling public housing township In collaboration with the Housing & Development Board, SP Group will be bringing its first large-scale residential centralised cooling system to Tengah, Singapore’s first smart energy township. Chilled water will be centrally produced from interconnected modular chiller plants built on the rooftops before it is distributed to residential and commercial units for air-conditioning. The centralised cooling system will also be serviced by SP, bringing greater convenience to residents living in Tengah. (Photo credit: HDB) Read moreVisit Microsite Raffles City Chongqing District cooling and heating in China An advanced energy-efficient cooling and heating system was designed and built for Raffles City Chongqing, an iconic integrated development, spanning 1.12 million square metres, comprising a shopping mall, a hotel, office towers, residences and service residences. A megastructure featuring a suite of 8 buildings Reduce energy consumption by more than 40 per cent, compared to conventional building's chiller plants Read more International Sports Park City SP’s largest district cooling system in Chengdu SP Group (SP) has secured a bid to build and operate a state-of-the-art district cooling and heating system for the new International Sports Park City – an integrated development with commercial, residential and leisure spaces in Chengdu, China. The sustainable cooling solution will be enhanced with an ice thermal energy storage system that will strengthen its reliability and performance. This is SP’s first deployment in China of such a system. With an installed cooling capacity of 9,800 refrigeration tonnes, this project will be SP’s largest district cooling system in Chengdu when operational in 2025. Enables energy savings of 2,900 MWh annually Reduces carbon emissions by 1,700 tonnes Delivers greater energy efficiency of over 30% for cooling and over 50% for heating Read more Shudu Center Upgrade to energy-efficient cooling and heating Building on successful projects in Chengdu, SP Group acquired Shudu Center’s existing chiller plant to optimise it for district cooling and heating. The mixed-use development is equipped with a 7,000 refrigeration-tonne cooling and heating system that ensures efficient energy consumption and a sustainable way to work and play in comfort. 7 commercial, retail, and office buildings Covers a land area of 4,400 square metres Government Complex Center Zone C SP's first district cooling project in Thailand SP Group and Banpu NEXT have entered a joint venture to design, build, own and operate a cutting-edge district cooling system at Government Complex Center Zone C in Bangkok, Thailand. As SP’s first district cooling project in Thailand, the integrated development will have a total cooling capacity of up to 14,000 refrigeration tonnes and is expected to achieve results equivalent to removing about 20,000 Internal Combustion Engine cars from the roads over 20 years. Total gross floor area of 660,000 square metres Reduces carbon emissions by up to 3,000 tonnes annually Achieves 20 per cent in energy savings per year Read more International Urban Design Centre China’s first ever district cooling microgrid Under the MOUs signed with Wuhou District government, SP will serve as the sustainable energy solutions partner to the district government with the objective of establishing the district as the benchmark for smart eco-districts in Chengdu. This includes developing and implementing technologies and digital solutions such as advanced data analytics and artificial intelligence tools to support the city’s roadmap to carbon neutrality. Total gross floor area of 630,000 square metres Cooling capacity of 1,950 refregeration tonnes Achieves 35 per cent and 50 per cent in cooling and heating savings per year respectively Read more Chongqing East Railway Station Delivering sustainable energy to Western China’s largest high-speed rail hub Sino-Singapore Energy Services, a joint venture between SP Group and Chongqing Gas Group, is the integrated energy system operator for Chongqing East Railway Station, the largest high-speed railway hub in Western China. The project marks the first time a major high-speed railway hub in the country has appointed a professional third-party energy services provider to manage its energy systems. The integrated energy system spans 360,000 square metres and features a trigeneration setup — combining natural gas-powered electricity generation with high-efficiency chillers to provide cooling, heating and electricity.  Cooling and heating capacity of nearly 14,000 refrigeration tonnes Reduces energy consumption by 15% each year Lowers carbon emissions by approximately 9,400 tonnes per year Read more Additional Media Supply condition for Marina Bay district cooling Latest tariff rates for Marina Bay district cooling Latest News SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Read more Ground feedback, digital tools: How she helps 8,000 workers end their day safely Read more Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more SP Digital’s Green Energy Tech (GET) solutions at Airbus Asia Training Centre Read more Launch of Distributed District Cooling network at Tampines Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-May-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 MAY 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0616/kWrh Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2024.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2024 Capacity Charge : $23.67/kWr per month Usage Charge : $0.0798/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-May-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 MAY 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0616/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/8ae71105-507f-4abc-8e63-53015ea1dff7/%5BInfo%5D+Tariff+for+District+Cooling+(from+1+May+2022).pdf?MOD=AJPERES&CVID= SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2022 Capacity Charge : $21.28/kWr per month Usage Charge : $0.1549/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0651/kWrh District Cooling System | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/district-cooling-and-heating OverviewKey ProjectsContact Us District Cooling & Heating District Cooling & Heating for Sustainable Operations District cooling and heating systems are centralised energy systems which help buildings, districts, and townships improve energy efficiency, lower operational costs and reduce their carbon footprint. As Singapore's largest district cooling operator, SP Group designs, builds and operates district cooling systems for customers across the region. These include Marina Bay in Singapore, the world's largest underground district cooling network and Raffles City Chongqing, the largest shopping mall in Chongqing, China. In partnership with STMicroelectronics (ST), SP Group will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. Read more What is District Cooling and Heating District cooling and heating is an energy-efficient urban utility service that distributes chilled or hot water and supply air-conditioning to a network of buildings, providing comfort and reliability while reducing carbon emissions. Key Benefits Instead of individual buildings having their own chillers, district cooling reaps the benefits of economies of scale by consolidating chiller and heating capacity, operated and maintained by our expert operations team. With attributes similar to public electricity supply, district cooling is an energy- and economically-efficient urban utility service. It presents attractive value propositions to building owners: Round-the-clock availability and support On-demand flexibility High supply reliability More space for alternative use Lower initial and recurrent operating costs Platinum Green Mark Certification Energy assessment on existing and potential savings To view our list of awards, please click here. Click to download the Supply Conditions for District Cooling and the latest Tariff Rates. Key Projects Marina Bay District World's largest underground district cooling network Situated in Singapore’s Marina Bay financial district, the cooling network has achieved zero supply disruptions since 2006. As one of Singapore’s Top 50 Engineering Feats, the network will be expanded and connected to five more buildings to extend the same reliable and sustainable solution to other buildings in Singapore’s core financial district. Expanding to 32 buildings by 2027 Reduces carbon emissions by nearly 22,000 tonnes annually Read MoreWatch Video Tampines Eco Town Singapore's first brownfield district cooling project In highly developed cities like Singapore, majority of land has been built up and individual building owners are already equipped with their own chiller plants. With a Distributed District Cooling (DDC) network – an interconnected cooling system – existing towns and districts may now be able to enjoy a more sustainable way to cool. 7 commercial and community buildings Reduces carbon emissions by more than 1,000 tonnes annually Brownfield District Cooling Feasibility Study: Tampines Central Distributed District Cooling  Download WhitepaperRead moreWatch Video STMicroelectronics (AMK) Singapore's largest industrial district cooling project In partnership with STMicroelectronics (ST), SP Group (SP) will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. The estimated project value of $370 million USD over 20 years, will help the manufacturing company save 20 per cent on cooling-related electricity consumption annually. 5 industrial buildings Reduces carbon emissions by more than 120,000 tonnes annually (Photo credit: STMicroelectronics) Read moreWatch Video Tengah Town Centralised Cooling System Singapore's first centralised cooling public housing township In collaboration with the Housing & Development Board, SP Group will be bringing its first large-scale residential centralised cooling system to Tengah, Singapore’s first smart energy township. Chilled water will be centrally produced from interconnected modular chiller plants built on the rooftops before it is distributed to residential and commercial units for air-conditioning. The centralised cooling system will also be serviced by SP, bringing greater convenience to residents living in Tengah. (Photo credit: HDB) Read moreVisit Microsite Raffles City Chongqing District cooling and heating in China An advanced energy-efficient cooling and heating system was designed and built for Raffles City Chongqing, an iconic integrated development, spanning 1.12 million square metres, comprising a shopping mall, a hotel, office towers, residences and service residences. A megastructure featuring a suite of 8 buildings Reduce energy consumption by more than 40 per cent, compared to conventional building's chiller plants Read more International Sports Park City SP’s largest district cooling system in Chengdu SP Group (SP) has secured a bid to build and operate a state-of-the-art district cooling and heating system for the new International Sports Park City – an integrated development with commercial, residential and leisure spaces in Chengdu, China. The sustainable cooling solution will be enhanced with an ice thermal energy storage system that will strengthen its reliability and performance. This is SP’s first deployment in China of such a system. With an installed cooling capacity of 9,800 refrigeration tonnes, this project will be SP’s largest district cooling system in Chengdu when operational in 2025. Enables energy savings of 2,900 MWh annually Reduces carbon emissions by 1,700 tonnes Delivers greater energy efficiency of over 30% for cooling and over 50% for heating Read more Shudu Center Upgrade to energy-efficient cooling and heating Building on successful projects in Chengdu, SP Group acquired Shudu Center’s existing chiller plant to optimise it for district cooling and heating. The mixed-use development is equipped with a 7,000 refrigeration-tonne cooling and heating system that ensures efficient energy consumption and a sustainable way to work and play in comfort. 7 commercial, retail, and office buildings Covers a land area of 4,400 square metres Government Complex Center Zone C SP's first district cooling project in Thailand SP Group and Banpu NEXT have entered a joint venture to design, build, own and operate a cutting-edge district cooling system at Government Complex Center Zone C in Bangkok, Thailand. As SP’s first district cooling project in Thailand, the integrated development will have a total cooling capacity of up to 14,000 refrigeration tonnes and is expected to achieve results equivalent to removing about 20,000 Internal Combustion Engine cars from the roads over 20 years. Total gross floor area of 660,000 square metres Reduces carbon emissions by up to 3,000 tonnes annually Achieves 20 per cent in energy savings per year Read more International Urban Design Centre China’s first ever district cooling microgrid Under the MOUs signed with Wuhou District government, SP will serve as the sustainable energy solutions partner to the district government with the objective of establishing the district as the benchmark for smart eco-districts in Chengdu. This includes developing and implementing technologies and digital solutions such as advanced data analytics and artificial intelligence tools to support the city’s roadmap to carbon neutrality. Total gross floor area of 630,000 square metres Cooling capacity of 1,950 refregeration tonnes Achieves 35 per cent and 50 per cent in cooling and heating savings per year respectively Read more Chongqing East Railway Station Delivering sustainable energy to Western China’s largest high-speed rail hub Sino-Singapore Energy Services, a joint venture between SP Group and Chongqing Gas Group, is the integrated energy system operator for Chongqing East Railway Station, the largest high-speed railway hub in Western China. The project marks the first time a major high-speed railway hub in the country has appointed a professional third-party energy services provider to manage its energy systems. The integrated energy system spans 360,000 square metres and features a trigeneration setup — combining natural gas-powered electricity generation with high-efficiency chillers to provide cooling, heating and electricity.  Cooling and heating capacity of nearly 14,000 refrigeration tonnes Reduces energy consumption by 15% each year Lowers carbon emissions by approximately 9,400 tonnes per year Read more Additional Media Supply condition for Marina Bay district cooling Latest tariff rates for Marina Bay district cooling Latest News SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Read more Ground feedback, digital tools: How she helps 8,000 workers end their day safely Read more Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more SP Digital’s Green Energy Tech (GET) solutions at Airbus Asia Training Centre Read more Launch of Distributed District Cooling network at Tampines Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search District Cooling System | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/district-cooling-and-heating OverviewKey ProjectsContact Us District Cooling & Heating District Cooling & Heating for Sustainable Operations District cooling and heating systems are centralised energy systems which help buildings, districts, and townships improve energy efficiency, lower operational costs and reduce their carbon footprint. As Singapore's largest district cooling operator, SP Group designs, builds and operates district cooling systems for customers across the region. These include Marina Bay in Singapore, the world's largest underground district cooling network and Raffles City Chongqing, the largest shopping mall in Chongqing, China. In partnership with STMicroelectronics (ST), SP Group will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. Read more What is District Cooling and Heating District cooling and heating is an energy-efficient urban utility service that distributes chilled or hot water and supply air-conditioning to a network of buildings, providing comfort and reliability while reducing carbon emissions. Key Benefits Instead of individual buildings having their own chillers, district cooling reaps the benefits of economies of scale by consolidating chiller and heating capacity, operated and maintained by our expert operations team. With attributes similar to public electricity supply, district cooling is an energy- and economically-efficient urban utility service. It presents attractive value propositions to building owners: Round-the-clock availability and support On-demand flexibility High supply reliability More space for alternative use Lower initial and recurrent operating costs Platinum Green Mark Certification Energy assessment on existing and potential savings To view our list of awards, please click here. Click to download the Supply Conditions for District Cooling and the latest Tariff Rates. Key Projects Marina Bay District World's largest underground district cooling network Situated in Singapore’s Marina Bay financial district, the cooling network has achieved zero supply disruptions since 2006. As one of Singapore’s Top 50 Engineering Feats, the network will be expanded and connected to five more buildings to extend the same reliable and sustainable solution to other buildings in Singapore’s core financial district. Expanding to 32 buildings by 2027 Reduces carbon emissions by nearly 22,000 tonnes annually Read MoreWatch Video Tampines Eco Town Singapore's first brownfield district cooling project In highly developed cities like Singapore, majority of land has been built up and individual building owners are already equipped with their own chiller plants. With a Distributed District Cooling (DDC) network – an interconnected cooling system – existing towns and districts may now be able to enjoy a more sustainable way to cool. 7 commercial and community buildings Reduces carbon emissions by more than 1,000 tonnes annually Brownfield District Cooling Feasibility Study: Tampines Central Distributed District Cooling  Download WhitepaperRead moreWatch Video STMicroelectronics (AMK) Singapore's largest industrial district cooling project In partnership with STMicroelectronics (ST), SP Group (SP) will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. The estimated project value of $370 million USD over 20 years, will help the manufacturing company save 20 per cent on cooling-related electricity consumption annually. 5 industrial buildings Reduces carbon emissions by more than 120,000 tonnes annually (Photo credit: STMicroelectronics) Read moreWatch Video Tengah Town Centralised Cooling System Singapore's first centralised cooling public housing township In collaboration with the Housing & Development Board, SP Group will be bringing its first large-scale residential centralised cooling system to Tengah, Singapore’s first smart energy township. Chilled water will be centrally produced from interconnected modular chiller plants built on the rooftops before it is distributed to residential and commercial units for air-conditioning. The centralised cooling system will also be serviced by SP, bringing greater convenience to residents living in Tengah. (Photo credit: HDB) Read moreVisit Microsite Raffles City Chongqing District cooling and heating in China An advanced energy-efficient cooling and heating system was designed and built for Raffles City Chongqing, an iconic integrated development, spanning 1.12 million square metres, comprising a shopping mall, a hotel, office towers, residences and service residences. A megastructure featuring a suite of 8 buildings Reduce energy consumption by more than 40 per cent, compared to conventional building's chiller plants Read more International Sports Park City SP’s largest district cooling system in Chengdu SP Group (SP) has secured a bid to build and operate a state-of-the-art district cooling and heating system for the new International Sports Park City – an integrated development with commercial, residential and leisure spaces in Chengdu, China. The sustainable cooling solution will be enhanced with an ice thermal energy storage system that will strengthen its reliability and performance. This is SP’s first deployment in China of such a system. With an installed cooling capacity of 9,800 refrigeration tonnes, this project will be SP’s largest district cooling system in Chengdu when operational in 2025. Enables energy savings of 2,900 MWh annually Reduces carbon emissions by 1,700 tonnes Delivers greater energy efficiency of over 30% for cooling and over 50% for heating Read more Shudu Center Upgrade to energy-efficient cooling and heating Building on successful projects in Chengdu, SP Group acquired Shudu Center’s existing chiller plant to optimise it for district cooling and heating. The mixed-use development is equipped with a 7,000 refrigeration-tonne cooling and heating system that ensures efficient energy consumption and a sustainable way to work and play in comfort. 7 commercial, retail, and office buildings Covers a land area of 4,400 square metres Government Complex Center Zone C SP's first district cooling project in Thailand SP Group and Banpu NEXT have entered a joint venture to design, build, own and operate a cutting-edge district cooling system at Government Complex Center Zone C in Bangkok, Thailand. As SP’s first district cooling project in Thailand, the integrated development will have a total cooling capacity of up to 14,000 refrigeration tonnes and is expected to achieve results equivalent to removing about 20,000 Internal Combustion Engine cars from the roads over 20 years. Total gross floor area of 660,000 square metres Reduces carbon emissions by up to 3,000 tonnes annually Achieves 20 per cent in energy savings per year Read more International Urban Design Centre China’s first ever district cooling microgrid Under the MOUs signed with Wuhou District government, SP will serve as the sustainable energy solutions partner to the district government with the objective of establishing the district as the benchmark for smart eco-districts in Chengdu. This includes developing and implementing technologies and digital solutions such as advanced data analytics and artificial intelligence tools to support the city’s roadmap to carbon neutrality. Total gross floor area of 630,000 square metres Cooling capacity of 1,950 refregeration tonnes Achieves 35 per cent and 50 per cent in cooling and heating savings per year respectively Read more Chongqing East Railway Station Delivering sustainable energy to Western China’s largest high-speed rail hub Sino-Singapore Energy Services, a joint venture between SP Group and Chongqing Gas Group, is the integrated energy system operator for Chongqing East Railway Station, the largest high-speed railway hub in Western China. The project marks the first time a major high-speed railway hub in the country has appointed a professional third-party energy services provider to manage its energy systems. The integrated energy system spans 360,000 square metres and features a trigeneration setup — combining natural gas-powered electricity generation with high-efficiency chillers to provide cooling, heating and electricity.  Cooling and heating capacity of nearly 14,000 refrigeration tonnes Reduces energy consumption by 15% each year Lowers carbon emissions by approximately 9,400 tonnes per year Read more Additional Media Supply condition for Marina Bay district cooling Latest tariff rates for Marina Bay district cooling Latest News SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Read more Ground feedback, digital tools: How she helps 8,000 workers end their day safely Read more Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more SP Digital’s Green Energy Tech (GET) solutions at Airbus Asia Training Centre Read more Launch of Distributed District Cooling network at Tampines Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-May-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 MAY 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0616/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0651/kWrh SINGAPORE DISTRICT COOLING PTE 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Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0651/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/8ae71105-507f-4abc-8e63-53015ea1dff7/%5BInfo%5D+Tariff+for+District+Cooling+(from+1+May+2022).pdf?MOD=AJPERES&CVID= SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2022 Capacity Charge : $21.28/kWr per month Usage Charge : $0.1549/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2024.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2024 Capacity Charge : $23.67/kWr per month Usage Charge : $0.0798/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions

News Release SP GROUP EXPANDS MARINA BAY DISTRICT COOLING NETWORK WITH NEW PARTNERSHIPS • 8 Shenton Way, IOI Central Boulevard Towers, 80 Anson Road, Marina Bay Sands Integrated Resort Expansion and NS Square, will be connected to the world’s largest underground district cooling network • Sustainable cooling solution helps Marina Bay avoid almost 20,000 tonnes of carbon emissions annually Singapore, 20 April 2022 – SP Group (SP) announced that it will be providing its energy efficient district cooling services to five upcoming new and retrofit developments – 8 Shenton Way (formerly AXA Tower), the commercial component of 80 Anson Road (formerly Fuji Xerox Towers), IOI Central Boulevard Towers, Marina Bay Sands Integrated Resort Expansion and NS Square – through its Marina Bay District Cooling Network. Marina Bay is planned as a sustainable live-work-play district, and all developments are served by a comprehensive underground network of common services tunnels that houses the district cooling system. 1 The addition of the five developments will further expand the world’s largest underground district cooling network, bringing the total number of buildings served by SP’s Marina Bay operations to 28. SP’s sustainable cooling solution will help the Marina Bay district reduce its carbon emissions by 19,439 tonnes annually while providing the same cool comfort. This is equivalent to removing 17,672 cars off our roads. At an appreciation event held earlier today which marked the expansion of the Marina Bay District Cooling network, Mr Desmond Lee, Minister for National Development and Minister-in-charge of Social Services Integration, presented certificates of appreciation to 1 District cooling in Marina Bay provides centralised cooling to developments in the area. There are two district cooling plants in Marina Bay, both situated underground and seamlessly integrated with the surrounding developments, providing greater reliability of services and allows more efficient use of energy across the district. SP Group operates the district cooling network in Marina Bay. 1 the building owners of the five buildings – City Developments Limited (CDL), IOI Properties, Marina Bay Sands Singapore, NS Square, and Perennial Holdings – affirming their commitment to the sustainable development of our city centre. Through subscribing to district cooling, the new developments will enjoy reliable cooling comfort with the network achieving zero supply interruptions since the Marina Bay District Cooling operations started in 2006. Without the need to invest in their own chillers, the new developments will enjoy a lower initial investment cost compared to a conventional air-conditioning system. The savings on equipment, operating and maintenance costs will also reduce the total cost of ownership by up to 15 per cent. Having centralised chiller plants also frees up prime space for other commercial or lifestyle purposes, potentially increasing asset yield for building owners. SP’s Group Chief Executive Officer, Mr Stanley Huang, said, “SP Group is the largest district cooling solutions provider in Singapore. With the expanded infrastructure in place, we are pleased to extend the same reliable and sustainable solution to other buildings in Singapore’s core financial district and look forward to welcoming more partners to this network. Together, we can accelerate the development of greener buildings and cities to achieve Singapore’s ambitious sustainability targets.” In addition to the energy savings and the reduction in carbon emissions, developments will also benefit from the centralisation of ownership and maintenance of their cooling systems under a district cooling operator, ensuring optimal operations at all times. SP as the district cooling operator is responsible for meeting the industry sustainability standards. Under the latest BCA Green Mark 2021 (GM: 2021) green building certification scheme, buildings supplied by an external district cooling system (DCS) plant have a dedicated pathway to demonstrate their energy efficiency performance, allowing for a more seamless certification experience. With the inclusion of these new customers, SP will be increasing the capacity of its Marina Bay district cooling network to 70,000 refrigerant tons (RT). It will also add more than two 2 kilometres of underground insulated pipes to the network to cater to the additional demand and cooling capacity. To further enhance the reliability of the network, SP is exploring installing thermal storage tanks in the neighbouring Central Business District to increase the network’s energy storage capacity. These auxiliary chilled water tanks will enable the existing network to significantly reduce its peak load consumption and support future expansion of the cooling network beyond the Marina Bay vicinity. Additional energy storage capacity will also facilitate the incorporation of more renewable energy sources to the grid by mitigating the intermittency of renewables while maintaining grid stability and reliability. The deployment of energy storage systems, such as thermal storage tanks, is in line with government’s energy storage target and vision of a clean and efficient energy future. SP continues to actively engage with potential customers to further expand the Marina Bay district cooling network. It is currently studying the feasibility of M Hotel Singapore, a hotel under the CDL Group, being the first brownfield hotel development to incorporate district cooling in its operations. In addition to the Marina Bay district cooling network, SP is also collaborating with the Housing and Development Board (HDB) to deploy Singapore’s first residential centralised cooling system for up to 22,000 households at the upcoming Tengah housing estate by 2023. SP will also be developing Singapore’s first brownfield, sustainable cooling solution for a town centre at Tampines. When completed, SP will be operating a total 118,500 RTs of cooling capacity through its district cooling networks, extending its lead as the biggest provider of district cooling solutions in Singapore. - Ends - 3 Quotes from new partners Quote from City Developments Limited for 80 Anson Road (formerly Fuji Xerox Towers) “We are delighted for 80 Anson Road’s commercial space to be part of SP Group’s initiative to provide sustainable cooling solutions to the Marina Bay district. This partnership reaffirms our support of global climate action and commitment to achieve net zero operational carbon emissions by 2030 for all our wholly-owned assets and developments under direct operational and management control. Our 80 Anson Road redevelopment project is a prime example of how we create environmentally-friendly developments with health and wellness at the centre of building design and construction. Apart from being CDL’s first super low-energy integrated development, 80 Anson Road has also set a new benchmark as Singapore’s first Green Mark Platinum Super Low Energy integrated development, with certifications obtained for both its residential and commercial (comprising serviced apartments, office and retail) components. Together with our partners and stakeholders in the building value chain, we will continue to push the envelope in developing innovative solutions and technologies to tackle climate change and enable a greener and more resilient ecosystem for the communities we operate in.” Mr Chia Ngiang Hong, Group General Manager, City Developments Limited (CDL) Quote from IOI Properties for IOI Central Boulevard Towers “As the next office landmark in Singapore’s new downtown, IOI Central Boulevard Towers is proud to partner SP Group to bring the Marina Bay District Cooling Network into its next phase of expansion. The network’s propositions are well aligned to IOI Properties Group’s vision to develop IOI Central Boulevard Towers into a sustainable premium Grade A office icon that creates shared values and positive impacts for our stakeholders; and adopts innovation solutions to bring about a low-carbon, smart energy future for Singapore.” Ms Lee Yean Pin, Director of Wealthy Link Pte Ltd (a subsidiary of IOI Properties Group) Quote from NS Square “As part of NS Square’s sustainability strategy in support of the Singapore Green Plan, the development will be tapping on the SP Group’s Marina Bay District Cooling Network to 4 achieve higher energy savings and reduction in carbon emissions. Together with the use of renewable energy technologies and other innovative cooling solutions, NS Square will be a sustainable and vibrant space in Marina Bay.” Quote attributed to a spokesperson from The Ministry of National Development and The Ministry of Defence 5 About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore, China and Vietnam. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective worldwide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG. 6

Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles.