SP building undersea transmission cable tunnel It will connect Jurong Island to the mainland By RONNIE LIM ronnie@sph.com.sg ONE year after starting construction of Singapore’s $2 billion next-generation power network, Singapore Power (SP) is now following up by building a crucial new undersea transmission cable tunnel connecting Jurong Island (JI) to the mainland to export electricity from new power plants there. Penta-Ocean Construction, which was awarded the latest contract in October, started work last month on the 5.2 km JI-Pioneer (Road) cable tunnel under the West Jurong Channel, Singapore Power disclosed in its just-released 2012/13 annual report. No project cost was mentioned because of contractual reasons. “Cost-wise, it is a fraction of the $2 billion mainland tunnel project. But the undersea tunnel is not a small project, and it is also more challenging as it goes deeper,” said SP’s CEO, Wong Kim Yin, in an interview. Expected to be around 45 metres to 80 metres deep, the undersea cable tunnel is “planned in conjunction with the (next-generation) 400kV West Jurong Island substation and will accommodate up to 10 circuits” from JI to the mainland, SP added. It will also house Singapore’s next-generation 400 kV transmission cables (replacing current 230kV ones) which have greater capacity to handle the volume of electricity being generated and transmitted here. SP had earlier carried out both preliminary and detailed soil investigations, as the tunnel will be built through Jurong sedimentary formation. The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings by gencos including Keppel Merlimau Cogen, Sembcorp Cogen, Tuas Power’s multi-utilities complex and newcomer PacificLight Power. “By 2019, transmission load in south-western Singapore is expected to increase by 62.5 per cent,” SP said, explaining the need to expand the transmission cable network in that area, which includes Jurong Island and Tuas (where the new port will also be built). Timing-wise, it will also tie in with the expected completion of the mega $2 billion cross-island tunnel The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings. project on the mainland. Comprising two ultra-deep, extra-high voltage power transmission tunnels running 16.5 km east-west and 18.5 km north-south, the tunnels are expected to be completed in Q2, 2017 and Q2, 2018 respectively. Tunnelling proper of the two is set to start early next year, following the completion of the upper and lower access shafts this year. In its annual report, SP said that it is leveraging cutting-edge technology and investing in network infrastructure to support key industries and economic and social developments. For instance, it said that to cater for future growth and development of petrochemical industries on JI, development of Tembusu 230kV and 400kV West Jurong Island substations is progressing. Rangoon 400kV substation is also set to be completed by this year-end to cater to power demand growth in central Singapore. On the gas front, subsidiary PowerGas also supported the start-up of the Singapore LNG terminal in May this year by laying pipelines connecting SLNG to new transmission customers.

Search [20131212] The Business Times - SP Building Undersea Transmission Cable Tunnelhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7c753c01-2182-47cb-a685-db14138de939/%5B20131212%5D+The+Business+Times+-+SP+Building+Undersea+Transmission+Cable+Tunnel.pdf?MOD=AJPERES&CVID= SP building undersea transmission cable tunnel It will connect Jurong Island to the mainland By RONNIE LIM ronnie@sph.com.sg ONE year after starting construction of Singapore’s $2 billion next-generation power network, Singapore Power (SP) is now following up by building a crucial new undersea transmission cable tunnel connecting Jurong Island (JI) to the mainland to export electricity from new power plants there. Penta-Ocean Construction, which was awarded the latest contract in October, started work last month on the 5.2 km JI-Pioneer (Road) cable tunnel under the West Jurong Channel, Singapore Power disclosed in its just-released 2012/13 annual report. No project cost was mentioned because of contractual reasons. “Cost-wise, it is a fraction of the $2 billion mainland tunnel project. But the undersea tunnel is not a small project, and it is also more challenging as it goes deeper,” said SP’s CEO, Wong Kim Yin, in an interview. Expected to be around 45 metres to 80 metres deep, the undersea cable tunnel is “planned in conjunction with the (next-generation) 400kV West Jurong Island substation and will accommodate up to 10 circuits” from JI to the mainland, SP added. It will also house Singapore’s next-generation 400 kV transmission cables (replacing current 230kV ones) which have greater capacity to handle the volume of electricity being generated and transmitted here. SP had earlier carried out both preliminary and detailed soil investigations, as the tunnel will be built through Jurong sedimentary formation. The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings by gencos including Keppel Merlimau Cogen, Sembcorp Cogen, Tuas Power’s multi-utilities complex and newcomer PacificLight Power. “By 2019, transmission load in south-western Singapore is expected to increase by 62.5 per cent,” SP said, explaining the need to expand the transmission cable network in that area, which includes Jurong Island and Tuas (where the new port will also be built). Timing-wise, it will also tie in with the expected completion of the mega $2 billion cross-island tunnel The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings. project on the mainland. Comprising two ultra-deep, extra-high voltage power transmission tunnels running 16.5 km east-west and 18.5 km north-south, the tunnels are expected to be completed in Q2, 2017 and Q2, 2018 respectively. Tunnelling proper of the two is set to start early next year, following the completion of the upper and lower access shafts this year. In its annual report, SP said that it is leveraging cutting-edge technology and investing in network infrastructure to support key industries and economic and social developments. For instance, it said that to cater for future growth and development of petrochemical industries on JI, development of Tembusu 230kV and 400kV West Jurong Island substations is progressing. Rangoon 400kV substation is also set to be completed by this year-end to cater to power demand growth in central Singapore. On the gas front, subsidiary PowerGas also supported the start-up of the Singapore LNG terminal in May this year by laying pipelines connecting SLNG to new transmission customers. Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search [20131212] The Business Times - SP Building Undersea Transmission Cable Tunnelhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7c753c01-2182-47cb-a685-db14138de939/%5B20131212%5D+The+Business+Times+-+SP+Building+Undersea+Transmission+Cable+Tunnel.pdf?MOD=AJPERES&CVID= SP building undersea transmission cable tunnel It will connect Jurong Island to the mainland By RONNIE LIM ronnie@sph.com.sg ONE year after starting construction of Singapore’s $2 billion next-generation power network, Singapore Power (SP) is now following up by building a crucial new undersea transmission cable tunnel connecting Jurong Island (JI) to the mainland to export electricity from new power plants there. Penta-Ocean Construction, which was awarded the latest contract in October, started work last month on the 5.2 km JI-Pioneer (Road) cable tunnel under the West Jurong Channel, Singapore Power disclosed in its just-released 2012/13 annual report. No project cost was mentioned because of contractual reasons. “Cost-wise, it is a fraction of the $2 billion mainland tunnel project. But the undersea tunnel is not a small project, and it is also more challenging as it goes deeper,” said SP’s CEO, Wong Kim Yin, in an interview. Expected to be around 45 metres to 80 metres deep, the undersea cable tunnel is “planned in conjunction with the (next-generation) 400kV West Jurong Island substation and will accommodate up to 10 circuits” from JI to the mainland, SP added. It will also house Singapore’s next-generation 400 kV transmission cables (replacing current 230kV ones) which have greater capacity to handle the volume of electricity being generated and transmitted here. SP had earlier carried out both preliminary and detailed soil investigations, as the tunnel will be built through Jurong sedimentary formation. The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings by gencos including Keppel Merlimau Cogen, Sembcorp Cogen, Tuas Power’s multi-utilities complex and newcomer PacificLight Power. “By 2019, transmission load in south-western Singapore is expected to increase by 62.5 per cent,” SP said, explaining the need to expand the transmission cable network in that area, which includes Jurong Island and Tuas (where the new port will also be built). Timing-wise, it will also tie in with the expected completion of the mega $2 billion cross-island tunnel The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings. project on the mainland. Comprising two ultra-deep, extra-high voltage power transmission tunnels running 16.5 km east-west and 18.5 km north-south, the tunnels are expected to be completed in Q2, 2017 and Q2, 2018 respectively. Tunnelling proper of the two is set to start early next year, following the completion of the upper and lower access shafts this year. In its annual report, SP said that it is leveraging cutting-edge technology and investing in network infrastructure to support key industries and economic and social developments. For instance, it said that to cater for future growth and development of petrochemical industries on JI, development of Tembusu 230kV and 400kV West Jurong Island substations is progressing. Rangoon 400kV substation is also set to be completed by this year-end to cater to power demand growth in central Singapore. On the gas front, subsidiary PowerGas also supported the start-up of the Singapore LNG terminal in May this year by laying pipelines connecting SLNG to new transmission customers. Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search [20131212] The Business Times - SP Building Undersea Transmission Cable Tunnelhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7c753c01-2182-47cb-a685-db14138de939/%5B20131212%5D+The+Business+Times+-+SP+Building+Undersea+Transmission+Cable+Tunnel.pdf?MOD=AJPERES&CVID= SP building undersea transmission cable tunnel It will connect Jurong Island to the mainland By RONNIE LIM ronnie@sph.com.sg ONE year after starting construction of Singapore’s $2 billion next-generation power network, Singapore Power (SP) is now following up by building a crucial new undersea transmission cable tunnel connecting Jurong Island (JI) to the mainland to export electricity from new power plants there. Penta-Ocean Construction, which was awarded the latest contract in October, started work last month on the 5.2 km JI-Pioneer (Road) cable tunnel under the West Jurong Channel, Singapore Power disclosed in its just-released 2012/13 annual report. No project cost was mentioned because of contractual reasons. “Cost-wise, it is a fraction of the $2 billion mainland tunnel project. But the undersea tunnel is not a small project, and it is also more challenging as it goes deeper,” said SP’s CEO, Wong Kim Yin, in an interview. Expected to be around 45 metres to 80 metres deep, the undersea cable tunnel is “planned in conjunction with the (next-generation) 400kV West Jurong Island substation and will accommodate up to 10 circuits” from JI to the mainland, SP added. It will also house Singapore’s next-generation 400 kV transmission cables (replacing current 230kV ones) which have greater capacity to handle the volume of electricity being generated and transmitted here. SP had earlier carried out both preliminary and detailed soil investigations, as the tunnel will be built through Jurong sedimentary formation. The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings by gencos including Keppel Merlimau Cogen, Sembcorp Cogen, Tuas Power’s multi-utilities complex and newcomer PacificLight Power. “By 2019, transmission load in south-western Singapore is expected to increase by 62.5 per cent,” SP said, explaining the need to expand the transmission cable network in that area, which includes Jurong Island and Tuas (where the new port will also be built). Timing-wise, it will also tie in with the expected completion of the mega $2 billion cross-island tunnel The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings. project on the mainland. Comprising two ultra-deep, extra-high voltage power transmission tunnels running 16.5 km east-west and 18.5 km north-south, the tunnels are expected to be completed in Q2, 2017 and Q2, 2018 respectively. Tunnelling proper of the two is set to start early next year, following the completion of the upper and lower access shafts this year. In its annual report, SP said that it is leveraging cutting-edge technology and investing in network infrastructure to support key industries and economic and social developments. For instance, it said that to cater for future growth and development of petrochemical industries on JI, development of Tembusu 230kV and 400kV West Jurong Island substations is progressing. Rangoon 400kV substation is also set to be completed by this year-end to cater to power demand growth in central Singapore. On the gas front, subsidiary PowerGas also supported the start-up of the Singapore LNG terminal in May this year by laying pipelines connecting SLNG to new transmission customers. Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search [20131212] The Business Times - SP Building Undersea Transmission Cable Tunnelhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7c753c01-2182-47cb-a685-db14138de939/%5B20131212%5D+The+Business+Times+-+SP+Building+Undersea+Transmission+Cable+Tunnel.pdf?MOD=AJPERES&CVID= SP building undersea transmission cable tunnel It will connect Jurong Island to the mainland By RONNIE LIM ronnie@sph.com.sg ONE year after starting construction of Singapore’s $2 billion next-generation power network, Singapore Power (SP) is now following up by building a crucial new undersea transmission cable tunnel connecting Jurong Island (JI) to the mainland to export electricity from new power plants there. Penta-Ocean Construction, which was awarded the latest contract in October, started work last month on the 5.2 km JI-Pioneer (Road) cable tunnel under the West Jurong Channel, Singapore Power disclosed in its just-released 2012/13 annual report. No project cost was mentioned because of contractual reasons. “Cost-wise, it is a fraction of the $2 billion mainland tunnel project. But the undersea tunnel is not a small project, and it is also more challenging as it goes deeper,” said SP’s CEO, Wong Kim Yin, in an interview. Expected to be around 45 metres to 80 metres deep, the undersea cable tunnel is “planned in conjunction with the (next-generation) 400kV West Jurong Island substation and will accommodate up to 10 circuits” from JI to the mainland, SP added. It will also house Singapore’s next-generation 400 kV transmission cables (replacing current 230kV ones) which have greater capacity to handle the volume of electricity being generated and transmitted here. SP had earlier carried out both preliminary and detailed soil investigations, as the tunnel will be built through Jurong sedimentary formation. The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings by gencos including Keppel Merlimau Cogen, Sembcorp Cogen, Tuas Power’s multi-utilities complex and newcomer PacificLight Power. “By 2019, transmission load in south-western Singapore is expected to increase by 62.5 per cent,” SP said, explaining the need to expand the transmission cable network in that area, which includes Jurong Island and Tuas (where the new port will also be built). Timing-wise, it will also tie in with the expected completion of the mega $2 billion cross-island tunnel The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings. project on the mainland. Comprising two ultra-deep, extra-high voltage power transmission tunnels running 16.5 km east-west and 18.5 km north-south, the tunnels are expected to be completed in Q2, 2017 and Q2, 2018 respectively. Tunnelling proper of the two is set to start early next year, following the completion of the upper and lower access shafts this year. In its annual report, SP said that it is leveraging cutting-edge technology and investing in network infrastructure to support key industries and economic and social developments. For instance, it said that to cater for future growth and development of petrochemical industries on JI, development of Tembusu 230kV and 400kV West Jurong Island substations is progressing. Rangoon 400kV substation is also set to be completed by this year-end to cater to power demand growth in central Singapore. On the gas front, subsidiary PowerGas also supported the start-up of the Singapore LNG terminal in May this year by laying pipelines connecting SLNG to new transmission customers. Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search [20131212] The Business Times - SP Building Undersea Transmission Cable Tunnelhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7c753c01-2182-47cb-a685-db14138de939/%5B20131212%5D+The+Business+Times+-+SP+Building+Undersea+Transmission+Cable+Tunnel.pdf?MOD=AJPERES&CVID= SP building undersea transmission cable tunnel It will connect Jurong Island to the mainland By RONNIE LIM ronnie@sph.com.sg ONE year after starting construction of Singapore’s $2 billion next-generation power network, Singapore Power (SP) is now following up by building a crucial new undersea transmission cable tunnel connecting Jurong Island (JI) to the mainland to export electricity from new power plants there. Penta-Ocean Construction, which was awarded the latest contract in October, started work last month on the 5.2 km JI-Pioneer (Road) cable tunnel under the West Jurong Channel, Singapore Power disclosed in its just-released 2012/13 annual report. No project cost was mentioned because of contractual reasons. “Cost-wise, it is a fraction of the $2 billion mainland tunnel project. But the undersea tunnel is not a small project, and it is also more challenging as it goes deeper,” said SP’s CEO, Wong Kim Yin, in an interview. Expected to be around 45 metres to 80 metres deep, the undersea cable tunnel is “planned in conjunction with the (next-generation) 400kV West Jurong Island substation and will accommodate up to 10 circuits” from JI to the mainland, SP added. It will also house Singapore’s next-generation 400 kV transmission cables (replacing current 230kV ones) which have greater capacity to handle the volume of electricity being generated and transmitted here. SP had earlier carried out both preliminary and detailed soil investigations, as the tunnel will be built through Jurong sedimentary formation. The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings by gencos including Keppel Merlimau Cogen, Sembcorp Cogen, Tuas Power’s multi-utilities complex and newcomer PacificLight Power. “By 2019, transmission load in south-western Singapore is expected to increase by 62.5 per cent,” SP said, explaining the need to expand the transmission cable network in that area, which includes Jurong Island and Tuas (where the new port will also be built). Timing-wise, it will also tie in with the expected completion of the mega $2 billion cross-island tunnel The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings. project on the mainland. Comprising two ultra-deep, extra-high voltage power transmission tunnels running 16.5 km east-west and 18.5 km north-south, the tunnels are expected to be completed in Q2, 2017 and Q2, 2018 respectively. Tunnelling proper of the two is set to start early next year, following the completion of the upper and lower access shafts this year. In its annual report, SP said that it is leveraging cutting-edge technology and investing in network infrastructure to support key industries and economic and social developments. For instance, it said that to cater for future growth and development of petrochemical industries on JI, development of Tembusu 230kV and 400kV West Jurong Island substations is progressing. Rangoon 400kV substation is also set to be completed by this year-end to cater to power demand growth in central Singapore. On the gas front, subsidiary PowerGas also supported the start-up of the Singapore LNG terminal in May this year by laying pipelines connecting SLNG to new transmission customers. Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search [20131212] The Business Times - SP Building Undersea Transmission Cable Tunnelhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7c753c01-2182-47cb-a685-db14138de939/%5B20131212%5D+The+Business+Times+-+SP+Building+Undersea+Transmission+Cable+Tunnel.pdf?MOD=AJPERES&CVID= SP building undersea transmission cable tunnel It will connect Jurong Island to the mainland By RONNIE LIM ronnie@sph.com.sg ONE year after starting construction of Singapore’s $2 billion next-generation power network, Singapore Power (SP) is now following up by building a crucial new undersea transmission cable tunnel connecting Jurong Island (JI) to the mainland to export electricity from new power plants there. Penta-Ocean Construction, which was awarded the latest contract in October, started work last month on the 5.2 km JI-Pioneer (Road) cable tunnel under the West Jurong Channel, Singapore Power disclosed in its just-released 2012/13 annual report. No project cost was mentioned because of contractual reasons. “Cost-wise, it is a fraction of the $2 billion mainland tunnel project. But the undersea tunnel is not a small project, and it is also more challenging as it goes deeper,” said SP’s CEO, Wong Kim Yin, in an interview. Expected to be around 45 metres to 80 metres deep, the undersea cable tunnel is “planned in conjunction with the (next-generation) 400kV West Jurong Island substation and will accommodate up to 10 circuits” from JI to the mainland, SP added. It will also house Singapore’s next-generation 400 kV transmission cables (replacing current 230kV ones) which have greater capacity to handle the volume of electricity being generated and transmitted here. SP had earlier carried out both preliminary and detailed soil investigations, as the tunnel will be built through Jurong sedimentary formation. The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings by gencos including Keppel Merlimau Cogen, Sembcorp Cogen, Tuas Power’s multi-utilities complex and newcomer PacificLight Power. “By 2019, transmission load in south-western Singapore is expected to increase by 62.5 per cent,” SP said, explaining the need to expand the transmission cable network in that area, which includes Jurong Island and Tuas (where the new port will also be built). Timing-wise, it will also tie in with the expected completion of the mega $2 billion cross-island tunnel The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings. project on the mainland. Comprising two ultra-deep, extra-high voltage power transmission tunnels running 16.5 km east-west and 18.5 km north-south, the tunnels are expected to be completed in Q2, 2017 and Q2, 2018 respectively. Tunnelling proper of the two is set to start early next year, following the completion of the upper and lower access shafts this year. In its annual report, SP said that it is leveraging cutting-edge technology and investing in network infrastructure to support key industries and economic and social developments. For instance, it said that to cater for future growth and development of petrochemical industries on JI, development of Tembusu 230kV and 400kV West Jurong Island substations is progressing. Rangoon 400kV substation is also set to be completed by this year-end to cater to power demand growth in central Singapore. On the gas front, subsidiary PowerGas also supported the start-up of the Singapore LNG terminal in May this year by laying pipelines connecting SLNG to new transmission customers. Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search [20131212] The Business Times - SP Building Undersea Transmission Cable Tunnelhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7c753c01-2182-47cb-a685-db14138de939/%5B20131212%5D+The+Business+Times+-+SP+Building+Undersea+Transmission+Cable+Tunnel.pdf?MOD=AJPERES&CVID= SP building undersea transmission cable tunnel It will connect Jurong Island to the mainland By RONNIE LIM ronnie@sph.com.sg ONE year after starting construction of Singapore’s $2 billion next-generation power network, Singapore Power (SP) is now following up by building a crucial new undersea transmission cable tunnel connecting Jurong Island (JI) to the mainland to export electricity from new power plants there. Penta-Ocean Construction, which was awarded the latest contract in October, started work last month on the 5.2 km JI-Pioneer (Road) cable tunnel under the West Jurong Channel, Singapore Power disclosed in its just-released 2012/13 annual report. No project cost was mentioned because of contractual reasons. “Cost-wise, it is a fraction of the $2 billion mainland tunnel project. But the undersea tunnel is not a small project, and it is also more challenging as it goes deeper,” said SP’s CEO, Wong Kim Yin, in an interview. Expected to be around 45 metres to 80 metres deep, the undersea cable tunnel is “planned in conjunction with the (next-generation) 400kV West Jurong Island substation and will accommodate up to 10 circuits” from JI to the mainland, SP added. It will also house Singapore’s next-generation 400 kV transmission cables (replacing current 230kV ones) which have greater capacity to handle the volume of electricity being generated and transmitted here. SP had earlier carried out both preliminary and detailed soil investigations, as the tunnel will be built through Jurong sedimentary formation. The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings by gencos including Keppel Merlimau Cogen, Sembcorp Cogen, Tuas Power’s multi-utilities complex and newcomer PacificLight Power. “By 2019, transmission load in south-western Singapore is expected to increase by 62.5 per cent,” SP said, explaining the need to expand the transmission cable network in that area, which includes Jurong Island and Tuas (where the new port will also be built). Timing-wise, it will also tie in with the expected completion of the mega $2 billion cross-island tunnel The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings. project on the mainland. Comprising two ultra-deep, extra-high voltage power transmission tunnels running 16.5 km east-west and 18.5 km north-south, the tunnels are expected to be completed in Q2, 2017 and Q2, 2018 respectively. Tunnelling proper of the two is set to start early next year, following the completion of the upper and lower access shafts this year. In its annual report, SP said that it is leveraging cutting-edge technology and investing in network infrastructure to support key industries and economic and social developments. For instance, it said that to cater for future growth and development of petrochemical industries on JI, development of Tembusu 230kV and 400kV West Jurong Island substations is progressing. Rangoon 400kV substation is also set to be completed by this year-end to cater to power demand growth in central Singapore. On the gas front, subsidiary PowerGas also supported the start-up of the Singapore LNG terminal in May this year by laying pipelines connecting SLNG to new transmission customers. Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search [20131212] The Business Times - SP Building Undersea Transmission Cable Tunnelhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7c753c01-2182-47cb-a685-db14138de939/%5B20131212%5D+The+Business+Times+-+SP+Building+Undersea+Transmission+Cable+Tunnel.pdf?MOD=AJPERES&CVID= SP building undersea transmission cable tunnel It will connect Jurong Island to the mainland By RONNIE LIM ronnie@sph.com.sg ONE year after starting construction of Singapore’s $2 billion next-generation power network, Singapore Power (SP) is now following up by building a crucial new undersea transmission cable tunnel connecting Jurong Island (JI) to the mainland to export electricity from new power plants there. Penta-Ocean Construction, which was awarded the latest contract in October, started work last month on the 5.2 km JI-Pioneer (Road) cable tunnel under the West Jurong Channel, Singapore Power disclosed in its just-released 2012/13 annual report. No project cost was mentioned because of contractual reasons. “Cost-wise, it is a fraction of the $2 billion mainland tunnel project. But the undersea tunnel is not a small project, and it is also more challenging as it goes deeper,” said SP’s CEO, Wong Kim Yin, in an interview. Expected to be around 45 metres to 80 metres deep, the undersea cable tunnel is “planned in conjunction with the (next-generation) 400kV West Jurong Island substation and will accommodate up to 10 circuits” from JI to the mainland, SP added. It will also house Singapore’s next-generation 400 kV transmission cables (replacing current 230kV ones) which have greater capacity to handle the volume of electricity being generated and transmitted here. SP had earlier carried out both preliminary and detailed soil investigations, as the tunnel will be built through Jurong sedimentary formation. The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings by gencos including Keppel Merlimau Cogen, Sembcorp Cogen, Tuas Power’s multi-utilities complex and newcomer PacificLight Power. “By 2019, transmission load in south-western Singapore is expected to increase by 62.5 per cent,” SP said, explaining the need to expand the transmission cable network in that area, which includes Jurong Island and Tuas (where the new port will also be built). Timing-wise, it will also tie in with the expected completion of the mega $2 billion cross-island tunnel The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings. project on the mainland. Comprising two ultra-deep, extra-high voltage power transmission tunnels running 16.5 km east-west and 18.5 km north-south, the tunnels are expected to be completed in Q2, 2017 and Q2, 2018 respectively. Tunnelling proper of the two is set to start early next year, following the completion of the upper and lower access shafts this year. In its annual report, SP said that it is leveraging cutting-edge technology and investing in network infrastructure to support key industries and economic and social developments. For instance, it said that to cater for future growth and development of petrochemical industries on JI, development of Tembusu 230kV and 400kV West Jurong Island substations is progressing. Rangoon 400kV substation is also set to be completed by this year-end to cater to power demand growth in central Singapore. On the gas front, subsidiary PowerGas also supported the start-up of the Singapore LNG terminal in May this year by laying pipelines connecting SLNG to new transmission customers. Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search [20131212] The Business Times - SP Building Undersea Transmission Cable Tunnelhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7c753c01-2182-47cb-a685-db14138de939/%5B20131212%5D+The+Business+Times+-+SP+Building+Undersea+Transmission+Cable+Tunnel.pdf?MOD=AJPERES&CVID= SP building undersea transmission cable tunnel It will connect Jurong Island to the mainland By RONNIE LIM ronnie@sph.com.sg ONE year after starting construction of Singapore’s $2 billion next-generation power network, Singapore Power (SP) is now following up by building a crucial new undersea transmission cable tunnel connecting Jurong Island (JI) to the mainland to export electricity from new power plants there. Penta-Ocean Construction, which was awarded the latest contract in October, started work last month on the 5.2 km JI-Pioneer (Road) cable tunnel under the West Jurong Channel, Singapore Power disclosed in its just-released 2012/13 annual report. No project cost was mentioned because of contractual reasons. “Cost-wise, it is a fraction of the $2 billion mainland tunnel project. But the undersea tunnel is not a small project, and it is also more challenging as it goes deeper,” said SP’s CEO, Wong Kim Yin, in an interview. Expected to be around 45 metres to 80 metres deep, the undersea cable tunnel is “planned in conjunction with the (next-generation) 400kV West Jurong Island substation and will accommodate up to 10 circuits” from JI to the mainland, SP added. It will also house Singapore’s next-generation 400 kV transmission cables (replacing current 230kV ones) which have greater capacity to handle the volume of electricity being generated and transmitted here. SP had earlier carried out both preliminary and detailed soil investigations, as the tunnel will be built through Jurong sedimentary formation. The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings by gencos including Keppel Merlimau Cogen, Sembcorp Cogen, Tuas Power’s multi-utilities complex and newcomer PacificLight Power. “By 2019, transmission load in south-western Singapore is expected to increase by 62.5 per cent,” SP said, explaining the need to expand the transmission cable network in that area, which includes Jurong Island and Tuas (where the new port will also be built). Timing-wise, it will also tie in with the expected completion of the mega $2 billion cross-island tunnel The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings. project on the mainland. Comprising two ultra-deep, extra-high voltage power transmission tunnels running 16.5 km east-west and 18.5 km north-south, the tunnels are expected to be completed in Q2, 2017 and Q2, 2018 respectively. Tunnelling proper of the two is set to start early next year, following the completion of the upper and lower access shafts this year. In its annual report, SP said that it is leveraging cutting-edge technology and investing in network infrastructure to support key industries and economic and social developments. For instance, it said that to cater for future growth and development of petrochemical industries on JI, development of Tembusu 230kV and 400kV West Jurong Island substations is progressing. Rangoon 400kV substation is also set to be completed by this year-end to cater to power demand growth in central Singapore. On the gas front, subsidiary PowerGas also supported the start-up of the Singapore LNG terminal in May this year by laying pipelines connecting SLNG to new transmission customers. Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search [20131212] The Business Times - SP Building Undersea Transmission Cable Tunnelhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7c753c01-2182-47cb-a685-db14138de939/%5B20131212%5D+The+Business+Times+-+SP+Building+Undersea+Transmission+Cable+Tunnel.pdf?MOD=AJPERES&CVID= SP building undersea transmission cable tunnel It will connect Jurong Island to the mainland By RONNIE LIM ronnie@sph.com.sg ONE year after starting construction of Singapore’s $2 billion next-generation power network, Singapore Power (SP) is now following up by building a crucial new undersea transmission cable tunnel connecting Jurong Island (JI) to the mainland to export electricity from new power plants there. Penta-Ocean Construction, which was awarded the latest contract in October, started work last month on the 5.2 km JI-Pioneer (Road) cable tunnel under the West Jurong Channel, Singapore Power disclosed in its just-released 2012/13 annual report. No project cost was mentioned because of contractual reasons. “Cost-wise, it is a fraction of the $2 billion mainland tunnel project. But the undersea tunnel is not a small project, and it is also more challenging as it goes deeper,” said SP’s CEO, Wong Kim Yin, in an interview. Expected to be around 45 metres to 80 metres deep, the undersea cable tunnel is “planned in conjunction with the (next-generation) 400kV West Jurong Island substation and will accommodate up to 10 circuits” from JI to the mainland, SP added. It will also house Singapore’s next-generation 400 kV transmission cables (replacing current 230kV ones) which have greater capacity to handle the volume of electricity being generated and transmitted here. SP had earlier carried out both preliminary and detailed soil investigations, as the tunnel will be built through Jurong sedimentary formation. The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings by gencos including Keppel Merlimau Cogen, Sembcorp Cogen, Tuas Power’s multi-utilities complex and newcomer PacificLight Power. “By 2019, transmission load in south-western Singapore is expected to increase by 62.5 per cent,” SP said, explaining the need to expand the transmission cable network in that area, which includes Jurong Island and Tuas (where the new port will also be built). Timing-wise, it will also tie in with the expected completion of the mega $2 billion cross-island tunnel The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings. project on the mainland. Comprising two ultra-deep, extra-high voltage power transmission tunnels running 16.5 km east-west and 18.5 km north-south, the tunnels are expected to be completed in Q2, 2017 and Q2, 2018 respectively. Tunnelling proper of the two is set to start early next year, following the completion of the upper and lower access shafts this year. In its annual report, SP said that it is leveraging cutting-edge technology and investing in network infrastructure to support key industries and economic and social developments. For instance, it said that to cater for future growth and development of petrochemical industries on JI, development of Tembusu 230kV and 400kV West Jurong Island substations is progressing. Rangoon 400kV substation is also set to be completed by this year-end to cater to power demand growth in central Singapore. On the gas front, subsidiary PowerGas also supported the start-up of the Singapore LNG terminal in May this year by laying pipelines connecting SLNG to new transmission customers. Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search [20131212] The Business Times - SP Building Undersea Transmission Cable Tunnelhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7c753c01-2182-47cb-a685-db14138de939/%5B20131212%5D+The+Business+Times+-+SP+Building+Undersea+Transmission+Cable+Tunnel.pdf?MOD=AJPERES&CVID= SP building undersea transmission cable tunnel It will connect Jurong Island to the mainland By RONNIE LIM ronnie@sph.com.sg ONE year after starting construction of Singapore’s $2 billion next-generation power network, Singapore Power (SP) is now following up by building a crucial new undersea transmission cable tunnel connecting Jurong Island (JI) to the mainland to export electricity from new power plants there. Penta-Ocean Construction, which was awarded the latest contract in October, started work last month on the 5.2 km JI-Pioneer (Road) cable tunnel under the West Jurong Channel, Singapore Power disclosed in its just-released 2012/13 annual report. No project cost was mentioned because of contractual reasons. “Cost-wise, it is a fraction of the $2 billion mainland tunnel project. But the undersea tunnel is not a small project, and it is also more challenging as it goes deeper,” said SP’s CEO, Wong Kim Yin, in an interview. Expected to be around 45 metres to 80 metres deep, the undersea cable tunnel is “planned in conjunction with the (next-generation) 400kV West Jurong Island substation and will accommodate up to 10 circuits” from JI to the mainland, SP added. It will also house Singapore’s next-generation 400 kV transmission cables (replacing current 230kV ones) which have greater capacity to handle the volume of electricity being generated and transmitted here. SP had earlier carried out both preliminary and detailed soil investigations, as the tunnel will be built through Jurong sedimentary formation. The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings by gencos including Keppel Merlimau Cogen, Sembcorp Cogen, Tuas Power’s multi-utilities complex and newcomer PacificLight Power. “By 2019, transmission load in south-western Singapore is expected to increase by 62.5 per cent,” SP said, explaining the need to expand the transmission cable network in that area, which includes Jurong Island and Tuas (where the new port will also be built). Timing-wise, it will also tie in with the expected completion of the mega $2 billion cross-island tunnel The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings. project on the mainland. Comprising two ultra-deep, extra-high voltage power transmission tunnels running 16.5 km east-west and 18.5 km north-south, the tunnels are expected to be completed in Q2, 2017 and Q2, 2018 respectively. Tunnelling proper of the two is set to start early next year, following the completion of the upper and lower access shafts this year. In its annual report, SP said that it is leveraging cutting-edge technology and investing in network infrastructure to support key industries and economic and social developments. For instance, it said that to cater for future growth and development of petrochemical industries on JI, development of Tembusu 230kV and 400kV West Jurong Island substations is progressing. Rangoon 400kV substation is also set to be completed by this year-end to cater to power demand growth in central Singapore. On the gas front, subsidiary PowerGas also supported the start-up of the Singapore LNG terminal in May this year by laying pipelines connecting SLNG to new transmission customers. Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search [20131212] The Business Times - SP Building Undersea Transmission Cable Tunnelhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7c753c01-2182-47cb-a685-db14138de939/%5B20131212%5D+The+Business+Times+-+SP+Building+Undersea+Transmission+Cable+Tunnel.pdf?MOD=AJPERES&CVID= SP building undersea transmission cable tunnel It will connect Jurong Island to the mainland By RONNIE LIM ronnie@sph.com.sg ONE year after starting construction of Singapore’s $2 billion next-generation power network, Singapore Power (SP) is now following up by building a crucial new undersea transmission cable tunnel connecting Jurong Island (JI) to the mainland to export electricity from new power plants there. Penta-Ocean Construction, which was awarded the latest contract in October, started work last month on the 5.2 km JI-Pioneer (Road) cable tunnel under the West Jurong Channel, Singapore Power disclosed in its just-released 2012/13 annual report. No project cost was mentioned because of contractual reasons. “Cost-wise, it is a fraction of the $2 billion mainland tunnel project. But the undersea tunnel is not a small project, and it is also more challenging as it goes deeper,” said SP’s CEO, Wong Kim Yin, in an interview. Expected to be around 45 metres to 80 metres deep, the undersea cable tunnel is “planned in conjunction with the (next-generation) 400kV West Jurong Island substation and will accommodate up to 10 circuits” from JI to the mainland, SP added. It will also house Singapore’s next-generation 400 kV transmission cables (replacing current 230kV ones) which have greater capacity to handle the volume of electricity being generated and transmitted here. SP had earlier carried out both preliminary and detailed soil investigations, as the tunnel will be built through Jurong sedimentary formation. The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings by gencos including Keppel Merlimau Cogen, Sembcorp Cogen, Tuas Power’s multi-utilities complex and newcomer PacificLight Power. “By 2019, transmission load in south-western Singapore is expected to increase by 62.5 per cent,” SP said, explaining the need to expand the transmission cable network in that area, which includes Jurong Island and Tuas (where the new port will also be built). Timing-wise, it will also tie in with the expected completion of the mega $2 billion cross-island tunnel The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings. project on the mainland. Comprising two ultra-deep, extra-high voltage power transmission tunnels running 16.5 km east-west and 18.5 km north-south, the tunnels are expected to be completed in Q2, 2017 and Q2, 2018 respectively. Tunnelling proper of the two is set to start early next year, following the completion of the upper and lower access shafts this year. In its annual report, SP said that it is leveraging cutting-edge technology and investing in network infrastructure to support key industries and economic and social developments. For instance, it said that to cater for future growth and development of petrochemical industries on JI, development of Tembusu 230kV and 400kV West Jurong Island substations is progressing. Rangoon 400kV substation is also set to be completed by this year-end to cater to power demand growth in central Singapore. On the gas front, subsidiary PowerGas also supported the start-up of the Singapore LNG terminal in May this year by laying pipelines connecting SLNG to new transmission customers. Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search [20131212] The Business Times - SP Building Undersea Transmission Cable Tunnelhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7c753c01-2182-47cb-a685-db14138de939/%5B20131212%5D+The+Business+Times+-+SP+Building+Undersea+Transmission+Cable+Tunnel.pdf?MOD=AJPERES&CVID= SP building undersea transmission cable tunnel It will connect Jurong Island to the mainland By RONNIE LIM ronnie@sph.com.sg ONE year after starting construction of Singapore’s $2 billion next-generation power network, Singapore Power (SP) is now following up by building a crucial new undersea transmission cable tunnel connecting Jurong Island (JI) to the mainland to export electricity from new power plants there. Penta-Ocean Construction, which was awarded the latest contract in October, started work last month on the 5.2 km JI-Pioneer (Road) cable tunnel under the West Jurong Channel, Singapore Power disclosed in its just-released 2012/13 annual report. No project cost was mentioned because of contractual reasons. “Cost-wise, it is a fraction of the $2 billion mainland tunnel project. But the undersea tunnel is not a small project, and it is also more challenging as it goes deeper,” said SP’s CEO, Wong Kim Yin, in an interview. Expected to be around 45 metres to 80 metres deep, the undersea cable tunnel is “planned in conjunction with the (next-generation) 400kV West Jurong Island substation and will accommodate up to 10 circuits” from JI to the mainland, SP added. It will also house Singapore’s next-generation 400 kV transmission cables (replacing current 230kV ones) which have greater capacity to handle the volume of electricity being generated and transmitted here. SP had earlier carried out both preliminary and detailed soil investigations, as the tunnel will be built through Jurong sedimentary formation. The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings by gencos including Keppel Merlimau Cogen, Sembcorp Cogen, Tuas Power’s multi-utilities complex and newcomer PacificLight Power. “By 2019, transmission load in south-western Singapore is expected to increase by 62.5 per cent,” SP said, explaining the need to expand the transmission cable network in that area, which includes Jurong Island and Tuas (where the new port will also be built). Timing-wise, it will also tie in with the expected completion of the mega $2 billion cross-island tunnel The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings. project on the mainland. Comprising two ultra-deep, extra-high voltage power transmission tunnels running 16.5 km east-west and 18.5 km north-south, the tunnels are expected to be completed in Q2, 2017 and Q2, 2018 respectively. Tunnelling proper of the two is set to start early next year, following the completion of the upper and lower access shafts this year. In its annual report, SP said that it is leveraging cutting-edge technology and investing in network infrastructure to support key industries and economic and social developments. For instance, it said that to cater for future growth and development of petrochemical industries on JI, development of Tembusu 230kV and 400kV West Jurong Island substations is progressing. Rangoon 400kV substation is also set to be completed by this year-end to cater to power demand growth in central Singapore. On the gas front, subsidiary PowerGas also supported the start-up of the Singapore LNG terminal in May this year by laying pipelines connecting SLNG to new transmission customers. Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search [20131212] The Business Times - SP Building Undersea Transmission Cable Tunnelhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7c753c01-2182-47cb-a685-db14138de939/%5B20131212%5D+The+Business+Times+-+SP+Building+Undersea+Transmission+Cable+Tunnel.pdf?MOD=AJPERES&CVID= SP building undersea transmission cable tunnel It will connect Jurong Island to the mainland By RONNIE LIM ronnie@sph.com.sg ONE year after starting construction of Singapore’s $2 billion next-generation power network, Singapore Power (SP) is now following up by building a crucial new undersea transmission cable tunnel connecting Jurong Island (JI) to the mainland to export electricity from new power plants there. Penta-Ocean Construction, which was awarded the latest contract in October, started work last month on the 5.2 km JI-Pioneer (Road) cable tunnel under the West Jurong Channel, Singapore Power disclosed in its just-released 2012/13 annual report. No project cost was mentioned because of contractual reasons. “Cost-wise, it is a fraction of the $2 billion mainland tunnel project. But the undersea tunnel is not a small project, and it is also more challenging as it goes deeper,” said SP’s CEO, Wong Kim Yin, in an interview. Expected to be around 45 metres to 80 metres deep, the undersea cable tunnel is “planned in conjunction with the (next-generation) 400kV West Jurong Island substation and will accommodate up to 10 circuits” from JI to the mainland, SP added. It will also house Singapore’s next-generation 400 kV transmission cables (replacing current 230kV ones) which have greater capacity to handle the volume of electricity being generated and transmitted here. SP had earlier carried out both preliminary and detailed soil investigations, as the tunnel will be built through Jurong sedimentary formation. The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings by gencos including Keppel Merlimau Cogen, Sembcorp Cogen, Tuas Power’s multi-utilities complex and newcomer PacificLight Power. “By 2019, transmission load in south-western Singapore is expected to increase by 62.5 per cent,” SP said, explaining the need to expand the transmission cable network in that area, which includes Jurong Island and Tuas (where the new port will also be built). Timing-wise, it will also tie in with the expected completion of the mega $2 billion cross-island tunnel The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings. project on the mainland. Comprising two ultra-deep, extra-high voltage power transmission tunnels running 16.5 km east-west and 18.5 km north-south, the tunnels are expected to be completed in Q2, 2017 and Q2, 2018 respectively. Tunnelling proper of the two is set to start early next year, following the completion of the upper and lower access shafts this year. In its annual report, SP said that it is leveraging cutting-edge technology and investing in network infrastructure to support key industries and economic and social developments. For instance, it said that to cater for future growth and development of petrochemical industries on JI, development of Tembusu 230kV and 400kV West Jurong Island substations is progressing. Rangoon 400kV substation is also set to be completed by this year-end to cater to power demand growth in central Singapore. On the gas front, subsidiary PowerGas also supported the start-up of the Singapore LNG terminal in May this year by laying pipelines connecting SLNG to new transmission customers. Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search [20131212] The Business Times - SP Building Undersea Transmission Cable Tunnelhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7c753c01-2182-47cb-a685-db14138de939/%5B20131212%5D+The+Business+Times+-+SP+Building+Undersea+Transmission+Cable+Tunnel.pdf?MOD=AJPERES&CVID= SP building undersea transmission cable tunnel It will connect Jurong Island to the mainland By RONNIE LIM ronnie@sph.com.sg ONE year after starting construction of Singapore’s $2 billion next-generation power network, Singapore Power (SP) is now following up by building a crucial new undersea transmission cable tunnel connecting Jurong Island (JI) to the mainland to export electricity from new power plants there. Penta-Ocean Construction, which was awarded the latest contract in October, started work last month on the 5.2 km JI-Pioneer (Road) cable tunnel under the West Jurong Channel, Singapore Power disclosed in its just-released 2012/13 annual report. No project cost was mentioned because of contractual reasons. “Cost-wise, it is a fraction of the $2 billion mainland tunnel project. But the undersea tunnel is not a small project, and it is also more challenging as it goes deeper,” said SP’s CEO, Wong Kim Yin, in an interview. Expected to be around 45 metres to 80 metres deep, the undersea cable tunnel is “planned in conjunction with the (next-generation) 400kV West Jurong Island substation and will accommodate up to 10 circuits” from JI to the mainland, SP added. It will also house Singapore’s next-generation 400 kV transmission cables (replacing current 230kV ones) which have greater capacity to handle the volume of electricity being generated and transmitted here. SP had earlier carried out both preliminary and detailed soil investigations, as the tunnel will be built through Jurong sedimentary formation. The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings by gencos including Keppel Merlimau Cogen, Sembcorp Cogen, Tuas Power’s multi-utilities complex and newcomer PacificLight Power. “By 2019, transmission load in south-western Singapore is expected to increase by 62.5 per cent,” SP said, explaining the need to expand the transmission cable network in that area, which includes Jurong Island and Tuas (where the new port will also be built). Timing-wise, it will also tie in with the expected completion of the mega $2 billion cross-island tunnel The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings. project on the mainland. Comprising two ultra-deep, extra-high voltage power transmission tunnels running 16.5 km east-west and 18.5 km north-south, the tunnels are expected to be completed in Q2, 2017 and Q2, 2018 respectively. Tunnelling proper of the two is set to start early next year, following the completion of the upper and lower access shafts this year. In its annual report, SP said that it is leveraging cutting-edge technology and investing in network infrastructure to support key industries and economic and social developments. For instance, it said that to cater for future growth and development of petrochemical industries on JI, development of Tembusu 230kV and 400kV West Jurong Island substations is progressing. Rangoon 400kV substation is also set to be completed by this year-end to cater to power demand growth in central Singapore. On the gas front, subsidiary PowerGas also supported the start-up of the Singapore LNG terminal in May this year by laying pipelines connecting SLNG to new transmission customers. Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search [20131212] The Business Times - SP Building Undersea Transmission Cable Tunnelhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7c753c01-2182-47cb-a685-db14138de939/%5B20131212%5D+The+Business+Times+-+SP+Building+Undersea+Transmission+Cable+Tunnel.pdf?MOD=AJPERES&CVID= SP building undersea transmission cable tunnel It will connect Jurong Island to the mainland By RONNIE LIM ronnie@sph.com.sg ONE year after starting construction of Singapore’s $2 billion next-generation power network, Singapore Power (SP) is now following up by building a crucial new undersea transmission cable tunnel connecting Jurong Island (JI) to the mainland to export electricity from new power plants there. Penta-Ocean Construction, which was awarded the latest contract in October, started work last month on the 5.2 km JI-Pioneer (Road) cable tunnel under the West Jurong Channel, Singapore Power disclosed in its just-released 2012/13 annual report. No project cost was mentioned because of contractual reasons. “Cost-wise, it is a fraction of the $2 billion mainland tunnel project. But the undersea tunnel is not a small project, and it is also more challenging as it goes deeper,” said SP’s CEO, Wong Kim Yin, in an interview. Expected to be around 45 metres to 80 metres deep, the undersea cable tunnel is “planned in conjunction with the (next-generation) 400kV West Jurong Island substation and will accommodate up to 10 circuits” from JI to the mainland, SP added. It will also house Singapore’s next-generation 400 kV transmission cables (replacing current 230kV ones) which have greater capacity to handle the volume of electricity being generated and transmitted here. SP had earlier carried out both preliminary and detailed soil investigations, as the tunnel will be built through Jurong sedimentary formation. The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings by gencos including Keppel Merlimau Cogen, Sembcorp Cogen, Tuas Power’s multi-utilities complex and newcomer PacificLight Power. “By 2019, transmission load in south-western Singapore is expected to increase by 62.5 per cent,” SP said, explaining the need to expand the transmission cable network in that area, which includes Jurong Island and Tuas (where the new port will also be built). Timing-wise, it will also tie in with the expected completion of the mega $2 billion cross-island tunnel The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings. project on the mainland. Comprising two ultra-deep, extra-high voltage power transmission tunnels running 16.5 km east-west and 18.5 km north-south, the tunnels are expected to be completed in Q2, 2017 and Q2, 2018 respectively. Tunnelling proper of the two is set to start early next year, following the completion of the upper and lower access shafts this year. In its annual report, SP said that it is leveraging cutting-edge technology and investing in network infrastructure to support key industries and economic and social developments. For instance, it said that to cater for future growth and development of petrochemical industries on JI, development of Tembusu 230kV and 400kV West Jurong Island substations is progressing. Rangoon 400kV substation is also set to be completed by this year-end to cater to power demand growth in central Singapore. On the gas front, subsidiary PowerGas also supported the start-up of the Singapore LNG terminal in May this year by laying pipelines connecting SLNG to new transmission customers. Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search [20131212] The Business Times - SP Building Undersea Transmission Cable Tunnelhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7c753c01-2182-47cb-a685-db14138de939/%5B20131212%5D+The+Business+Times+-+SP+Building+Undersea+Transmission+Cable+Tunnel.pdf?MOD=AJPERES&CVID= SP building undersea transmission cable tunnel It will connect Jurong Island to the mainland By RONNIE LIM ronnie@sph.com.sg ONE year after starting construction of Singapore’s $2 billion next-generation power network, Singapore Power (SP) is now following up by building a crucial new undersea transmission cable tunnel connecting Jurong Island (JI) to the mainland to export electricity from new power plants there. Penta-Ocean Construction, which was awarded the latest contract in October, started work last month on the 5.2 km JI-Pioneer (Road) cable tunnel under the West Jurong Channel, Singapore Power disclosed in its just-released 2012/13 annual report. No project cost was mentioned because of contractual reasons. “Cost-wise, it is a fraction of the $2 billion mainland tunnel project. But the undersea tunnel is not a small project, and it is also more challenging as it goes deeper,” said SP’s CEO, Wong Kim Yin, in an interview. Expected to be around 45 metres to 80 metres deep, the undersea cable tunnel is “planned in conjunction with the (next-generation) 400kV West Jurong Island substation and will accommodate up to 10 circuits” from JI to the mainland, SP added. It will also house Singapore’s next-generation 400 kV transmission cables (replacing current 230kV ones) which have greater capacity to handle the volume of electricity being generated and transmitted here. SP had earlier carried out both preliminary and detailed soil investigations, as the tunnel will be built through Jurong sedimentary formation. The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings by gencos including Keppel Merlimau Cogen, Sembcorp Cogen, Tuas Power’s multi-utilities complex and newcomer PacificLight Power. “By 2019, transmission load in south-western Singapore is expected to increase by 62.5 per cent,” SP said, explaining the need to expand the transmission cable network in that area, which includes Jurong Island and Tuas (where the new port will also be built). Timing-wise, it will also tie in with the expected completion of the mega $2 billion cross-island tunnel The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings. project on the mainland. Comprising two ultra-deep, extra-high voltage power transmission tunnels running 16.5 km east-west and 18.5 km north-south, the tunnels are expected to be completed in Q2, 2017 and Q2, 2018 respectively. Tunnelling proper of the two is set to start early next year, following the completion of the upper and lower access shafts this year. In its annual report, SP said that it is leveraging cutting-edge technology and investing in network infrastructure to support key industries and economic and social developments. For instance, it said that to cater for future growth and development of petrochemical industries on JI, development of Tembusu 230kV and 400kV West Jurong Island substations is progressing. Rangoon 400kV substation is also set to be completed by this year-end to cater to power demand growth in central Singapore. On the gas front, subsidiary PowerGas also supported the start-up of the Singapore LNG terminal in May this year by laying pipelines connecting SLNG to new transmission customers. Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search [20131212] The Business Times - SP Building Undersea Transmission Cable Tunnelhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7c753c01-2182-47cb-a685-db14138de939/%5B20131212%5D+The+Business+Times+-+SP+Building+Undersea+Transmission+Cable+Tunnel.pdf?MOD=AJPERES&CVID= SP building undersea transmission cable tunnel It will connect Jurong Island to the mainland By RONNIE LIM ronnie@sph.com.sg ONE year after starting construction of Singapore’s $2 billion next-generation power network, Singapore Power (SP) is now following up by building a crucial new undersea transmission cable tunnel connecting Jurong Island (JI) to the mainland to export electricity from new power plants there. Penta-Ocean Construction, which was awarded the latest contract in October, started work last month on the 5.2 km JI-Pioneer (Road) cable tunnel under the West Jurong Channel, Singapore Power disclosed in its just-released 2012/13 annual report. No project cost was mentioned because of contractual reasons. “Cost-wise, it is a fraction of the $2 billion mainland tunnel project. But the undersea tunnel is not a small project, and it is also more challenging as it goes deeper,” said SP’s CEO, Wong Kim Yin, in an interview. Expected to be around 45 metres to 80 metres deep, the undersea cable tunnel is “planned in conjunction with the (next-generation) 400kV West Jurong Island substation and will accommodate up to 10 circuits” from JI to the mainland, SP added. It will also house Singapore’s next-generation 400 kV transmission cables (replacing current 230kV ones) which have greater capacity to handle the volume of electricity being generated and transmitted here. SP had earlier carried out both preliminary and detailed soil investigations, as the tunnel will be built through Jurong sedimentary formation. The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings by gencos including Keppel Merlimau Cogen, Sembcorp Cogen, Tuas Power’s multi-utilities complex and newcomer PacificLight Power. “By 2019, transmission load in south-western Singapore is expected to increase by 62.5 per cent,” SP said, explaining the need to expand the transmission cable network in that area, which includes Jurong Island and Tuas (where the new port will also be built). Timing-wise, it will also tie in with the expected completion of the mega $2 billion cross-island tunnel The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings. project on the mainland. Comprising two ultra-deep, extra-high voltage power transmission tunnels running 16.5 km east-west and 18.5 km north-south, the tunnels are expected to be completed in Q2, 2017 and Q2, 2018 respectively. Tunnelling proper of the two is set to start early next year, following the completion of the upper and lower access shafts this year. In its annual report, SP said that it is leveraging cutting-edge technology and investing in network infrastructure to support key industries and economic and social developments. For instance, it said that to cater for future growth and development of petrochemical industries on JI, development of Tembusu 230kV and 400kV West Jurong Island substations is progressing. Rangoon 400kV substation is also set to be completed by this year-end to cater to power demand growth in central Singapore. On the gas front, subsidiary PowerGas also supported the start-up of the Singapore LNG terminal in May this year by laying pipelines connecting SLNG to new transmission customers. Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search [20131212] The Business Times - SP Building Undersea Transmission Cable Tunnelhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7c753c01-2182-47cb-a685-db14138de939/%5B20131212%5D+The+Business+Times+-+SP+Building+Undersea+Transmission+Cable+Tunnel.pdf?MOD=AJPERES&CVID= SP building undersea transmission cable tunnel It will connect Jurong Island to the mainland By RONNIE LIM ronnie@sph.com.sg ONE year after starting construction of Singapore’s $2 billion next-generation power network, Singapore Power (SP) is now following up by building a crucial new undersea transmission cable tunnel connecting Jurong Island (JI) to the mainland to export electricity from new power plants there. Penta-Ocean Construction, which was awarded the latest contract in October, started work last month on the 5.2 km JI-Pioneer (Road) cable tunnel under the West Jurong Channel, Singapore Power disclosed in its just-released 2012/13 annual report. No project cost was mentioned because of contractual reasons. “Cost-wise, it is a fraction of the $2 billion mainland tunnel project. But the undersea tunnel is not a small project, and it is also more challenging as it goes deeper,” said SP’s CEO, Wong Kim Yin, in an interview. Expected to be around 45 metres to 80 metres deep, the undersea cable tunnel is “planned in conjunction with the (next-generation) 400kV West Jurong Island substation and will accommodate up to 10 circuits” from JI to the mainland, SP added. It will also house Singapore’s next-generation 400 kV transmission cables (replacing current 230kV ones) which have greater capacity to handle the volume of electricity being generated and transmitted here. SP had earlier carried out both preliminary and detailed soil investigations, as the tunnel will be built through Jurong sedimentary formation. The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings by gencos including Keppel Merlimau Cogen, Sembcorp Cogen, Tuas Power’s multi-utilities complex and newcomer PacificLight Power. “By 2019, transmission load in south-western Singapore is expected to increase by 62.5 per cent,” SP said, explaining the need to expand the transmission cable network in that area, which includes Jurong Island and Tuas (where the new port will also be built). Timing-wise, it will also tie in with the expected completion of the mega $2 billion cross-island tunnel The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings. project on the mainland. Comprising two ultra-deep, extra-high voltage power transmission tunnels running 16.5 km east-west and 18.5 km north-south, the tunnels are expected to be completed in Q2, 2017 and Q2, 2018 respectively. Tunnelling proper of the two is set to start early next year, following the completion of the upper and lower access shafts this year. In its annual report, SP said that it is leveraging cutting-edge technology and investing in network infrastructure to support key industries and economic and social developments. For instance, it said that to cater for future growth and development of petrochemical industries on JI, development of Tembusu 230kV and 400kV West Jurong Island substations is progressing. Rangoon 400kV substation is also set to be completed by this year-end to cater to power demand growth in central Singapore. On the gas front, subsidiary PowerGas also supported the start-up of the Singapore LNG terminal in May this year by laying pipelines connecting SLNG to new transmission customers. Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search [20131212] The Business Times - SP Building Undersea Transmission Cable Tunnelhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7c753c01-2182-47cb-a685-db14138de939/%5B20131212%5D+The+Business+Times+-+SP+Building+Undersea+Transmission+Cable+Tunnel.pdf?MOD=AJPERES&CVID= SP building undersea transmission cable tunnel It will connect Jurong Island to the mainland By RONNIE LIM ronnie@sph.com.sg ONE year after starting construction of Singapore’s $2 billion next-generation power network, Singapore Power (SP) is now following up by building a crucial new undersea transmission cable tunnel connecting Jurong Island (JI) to the mainland to export electricity from new power plants there. Penta-Ocean Construction, which was awarded the latest contract in October, started work last month on the 5.2 km JI-Pioneer (Road) cable tunnel under the West Jurong Channel, Singapore Power disclosed in its just-released 2012/13 annual report. No project cost was mentioned because of contractual reasons. “Cost-wise, it is a fraction of the $2 billion mainland tunnel project. But the undersea tunnel is not a small project, and it is also more challenging as it goes deeper,” said SP’s CEO, Wong Kim Yin, in an interview. Expected to be around 45 metres to 80 metres deep, the undersea cable tunnel is “planned in conjunction with the (next-generation) 400kV West Jurong Island substation and will accommodate up to 10 circuits” from JI to the mainland, SP added. It will also house Singapore’s next-generation 400 kV transmission cables (replacing current 230kV ones) which have greater capacity to handle the volume of electricity being generated and transmitted here. SP had earlier carried out both preliminary and detailed soil investigations, as the tunnel will be built through Jurong sedimentary formation. The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings by gencos including Keppel Merlimau Cogen, Sembcorp Cogen, Tuas Power’s multi-utilities complex and newcomer PacificLight Power. “By 2019, transmission load in south-western Singapore is expected to increase by 62.5 per cent,” SP said, explaining the need to expand the transmission cable network in that area, which includes Jurong Island and Tuas (where the new port will also be built). Timing-wise, it will also tie in with the expected completion of the mega $2 billion cross-island tunnel The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings. project on the mainland. Comprising two ultra-deep, extra-high voltage power transmission tunnels running 16.5 km east-west and 18.5 km north-south, the tunnels are expected to be completed in Q2, 2017 and Q2, 2018 respectively. Tunnelling proper of the two is set to start early next year, following the completion of the upper and lower access shafts this year. In its annual report, SP said that it is leveraging cutting-edge technology and investing in network infrastructure to support key industries and economic and social developments. For instance, it said that to cater for future growth and development of petrochemical industries on JI, development of Tembusu 230kV and 400kV West Jurong Island substations is progressing. Rangoon 400kV substation is also set to be completed by this year-end to cater to power demand growth in central Singapore. On the gas front, subsidiary PowerGas also supported the start-up of the Singapore LNG terminal in May this year by laying pipelines connecting SLNG to new transmission customers. Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search [20131212] The Business Times - SP Building Undersea Transmission Cable Tunnelhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7c753c01-2182-47cb-a685-db14138de939/%5B20131212%5D+The+Business+Times+-+SP+Building+Undersea+Transmission+Cable+Tunnel.pdf?MOD=AJPERES&CVID= SP building undersea transmission cable tunnel It will connect Jurong Island to the mainland By RONNIE LIM ronnie@sph.com.sg ONE year after starting construction of Singapore’s $2 billion next-generation power network, Singapore Power (SP) is now following up by building a crucial new undersea transmission cable tunnel connecting Jurong Island (JI) to the mainland to export electricity from new power plants there. Penta-Ocean Construction, which was awarded the latest contract in October, started work last month on the 5.2 km JI-Pioneer (Road) cable tunnel under the West Jurong Channel, Singapore Power disclosed in its just-released 2012/13 annual report. No project cost was mentioned because of contractual reasons. “Cost-wise, it is a fraction of the $2 billion mainland tunnel project. But the undersea tunnel is not a small project, and it is also more challenging as it goes deeper,” said SP’s CEO, Wong Kim Yin, in an interview. Expected to be around 45 metres to 80 metres deep, the undersea cable tunnel is “planned in conjunction with the (next-generation) 400kV West Jurong Island substation and will accommodate up to 10 circuits” from JI to the mainland, SP added. It will also house Singapore’s next-generation 400 kV transmission cables (replacing current 230kV ones) which have greater capacity to handle the volume of electricity being generated and transmitted here. SP had earlier carried out both preliminary and detailed soil investigations, as the tunnel will be built through Jurong sedimentary formation. The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings by gencos including Keppel Merlimau Cogen, Sembcorp Cogen, Tuas Power’s multi-utilities complex and newcomer PacificLight Power. “By 2019, transmission load in south-western Singapore is expected to increase by 62.5 per cent,” SP said, explaining the need to expand the transmission cable network in that area, which includes Jurong Island and Tuas (where the new port will also be built). Timing-wise, it will also tie in with the expected completion of the mega $2 billion cross-island tunnel The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings. project on the mainland. Comprising two ultra-deep, extra-high voltage power transmission tunnels running 16.5 km east-west and 18.5 km north-south, the tunnels are expected to be completed in Q2, 2017 and Q2, 2018 respectively. Tunnelling proper of the two is set to start early next year, following the completion of the upper and lower access shafts this year. In its annual report, SP said that it is leveraging cutting-edge technology and investing in network infrastructure to support key industries and economic and social developments. For instance, it said that to cater for future growth and development of petrochemical industries on JI, development of Tembusu 230kV and 400kV West Jurong Island substations is progressing. Rangoon 400kV substation is also set to be completed by this year-end to cater to power demand growth in central Singapore. On the gas front, subsidiary PowerGas also supported the start-up of the Singapore LNG terminal in May this year by laying pipelines connecting SLNG to new transmission customers. Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search [20131212] The Business Times - SP Building Undersea Transmission Cable Tunnelhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7c753c01-2182-47cb-a685-db14138de939/%5B20131212%5D+The+Business+Times+-+SP+Building+Undersea+Transmission+Cable+Tunnel.pdf?MOD=AJPERES&CVID= SP building undersea transmission cable tunnel It will connect Jurong Island to the mainland By RONNIE LIM ronnie@sph.com.sg ONE year after starting construction of Singapore’s $2 billion next-generation power network, Singapore Power (SP) is now following up by building a crucial new undersea transmission cable tunnel connecting Jurong Island (JI) to the mainland to export electricity from new power plants there. Penta-Ocean Construction, which was awarded the latest contract in October, started work last month on the 5.2 km JI-Pioneer (Road) cable tunnel under the West Jurong Channel, Singapore Power disclosed in its just-released 2012/13 annual report. No project cost was mentioned because of contractual reasons. “Cost-wise, it is a fraction of the $2 billion mainland tunnel project. But the undersea tunnel is not a small project, and it is also more challenging as it goes deeper,” said SP’s CEO, Wong Kim Yin, in an interview. Expected to be around 45 metres to 80 metres deep, the undersea cable tunnel is “planned in conjunction with the (next-generation) 400kV West Jurong Island substation and will accommodate up to 10 circuits” from JI to the mainland, SP added. It will also house Singapore’s next-generation 400 kV transmission cables (replacing current 230kV ones) which have greater capacity to handle the volume of electricity being generated and transmitted here. SP had earlier carried out both preliminary and detailed soil investigations, as the tunnel will be built through Jurong sedimentary formation. The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings by gencos including Keppel Merlimau Cogen, Sembcorp Cogen, Tuas Power’s multi-utilities complex and newcomer PacificLight Power. “By 2019, transmission load in south-western Singapore is expected to increase by 62.5 per cent,” SP said, explaining the need to expand the transmission cable network in that area, which includes Jurong Island and Tuas (where the new port will also be built). Timing-wise, it will also tie in with the expected completion of the mega $2 billion cross-island tunnel The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings. project on the mainland. Comprising two ultra-deep, extra-high voltage power transmission tunnels running 16.5 km east-west and 18.5 km north-south, the tunnels are expected to be completed in Q2, 2017 and Q2, 2018 respectively. Tunnelling proper of the two is set to start early next year, following the completion of the upper and lower access shafts this year. In its annual report, SP said that it is leveraging cutting-edge technology and investing in network infrastructure to support key industries and economic and social developments. For instance, it said that to cater for future growth and development of petrochemical industries on JI, development of Tembusu 230kV and 400kV West Jurong Island substations is progressing. Rangoon 400kV substation is also set to be completed by this year-end to cater to power demand growth in central Singapore. On the gas front, subsidiary PowerGas also supported the start-up of the Singapore LNG terminal in May this year by laying pipelines connecting SLNG to new transmission customers. Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search [20131212] The Business Times - SP Building Undersea Transmission Cable Tunnelhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7c753c01-2182-47cb-a685-db14138de939/%5B20131212%5D+The+Business+Times+-+SP+Building+Undersea+Transmission+Cable+Tunnel.pdf?MOD=AJPERES&CVID= SP building undersea transmission cable tunnel It will connect Jurong Island to the mainland By RONNIE LIM ronnie@sph.com.sg ONE year after starting construction of Singapore’s $2 billion next-generation power network, Singapore Power (SP) is now following up by building a crucial new undersea transmission cable tunnel connecting Jurong Island (JI) to the mainland to export electricity from new power plants there. Penta-Ocean Construction, which was awarded the latest contract in October, started work last month on the 5.2 km JI-Pioneer (Road) cable tunnel under the West Jurong Channel, Singapore Power disclosed in its just-released 2012/13 annual report. No project cost was mentioned because of contractual reasons. “Cost-wise, it is a fraction of the $2 billion mainland tunnel project. But the undersea tunnel is not a small project, and it is also more challenging as it goes deeper,” said SP’s CEO, Wong Kim Yin, in an interview. Expected to be around 45 metres to 80 metres deep, the undersea cable tunnel is “planned in conjunction with the (next-generation) 400kV West Jurong Island substation and will accommodate up to 10 circuits” from JI to the mainland, SP added. It will also house Singapore’s next-generation 400 kV transmission cables (replacing current 230kV ones) which have greater capacity to handle the volume of electricity being generated and transmitted here. SP had earlier carried out both preliminary and detailed soil investigations, as the tunnel will be built through Jurong sedimentary formation. The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings by gencos including Keppel Merlimau Cogen, Sembcorp Cogen, Tuas Power’s multi-utilities complex and newcomer PacificLight Power. “By 2019, transmission load in south-western Singapore is expected to increase by 62.5 per cent,” SP said, explaining the need to expand the transmission cable network in that area, which includes Jurong Island and Tuas (where the new port will also be built). Timing-wise, it will also tie in with the expected completion of the mega $2 billion cross-island tunnel The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings. project on the mainland. Comprising two ultra-deep, extra-high voltage power transmission tunnels running 16.5 km east-west and 18.5 km north-south, the tunnels are expected to be completed in Q2, 2017 and Q2, 2018 respectively. Tunnelling proper of the two is set to start early next year, following the completion of the upper and lower access shafts this year. In its annual report, SP said that it is leveraging cutting-edge technology and investing in network infrastructure to support key industries and economic and social developments. For instance, it said that to cater for future growth and development of petrochemical industries on JI, development of Tembusu 230kV and 400kV West Jurong Island substations is progressing. Rangoon 400kV substation is also set to be completed by this year-end to cater to power demand growth in central Singapore. On the gas front, subsidiary PowerGas also supported the start-up of the Singapore LNG terminal in May this year by laying pipelines connecting SLNG to new transmission customers. Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search [20131212] The Business Times - SP Building Undersea Transmission Cable Tunnelhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7c753c01-2182-47cb-a685-db14138de939/%5B20131212%5D+The+Business+Times+-+SP+Building+Undersea+Transmission+Cable+Tunnel.pdf?MOD=AJPERES&CVID= SP building undersea transmission cable tunnel It will connect Jurong Island to the mainland By RONNIE LIM ronnie@sph.com.sg ONE year after starting construction of Singapore’s $2 billion next-generation power network, Singapore Power (SP) is now following up by building a crucial new undersea transmission cable tunnel connecting Jurong Island (JI) to the mainland to export electricity from new power plants there. Penta-Ocean Construction, which was awarded the latest contract in October, started work last month on the 5.2 km JI-Pioneer (Road) cable tunnel under the West Jurong Channel, Singapore Power disclosed in its just-released 2012/13 annual report. No project cost was mentioned because of contractual reasons. “Cost-wise, it is a fraction of the $2 billion mainland tunnel project. But the undersea tunnel is not a small project, and it is also more challenging as it goes deeper,” said SP’s CEO, Wong Kim Yin, in an interview. Expected to be around 45 metres to 80 metres deep, the undersea cable tunnel is “planned in conjunction with the (next-generation) 400kV West Jurong Island substation and will accommodate up to 10 circuits” from JI to the mainland, SP added. It will also house Singapore’s next-generation 400 kV transmission cables (replacing current 230kV ones) which have greater capacity to handle the volume of electricity being generated and transmitted here. SP had earlier carried out both preliminary and detailed soil investigations, as the tunnel will be built through Jurong sedimentary formation. The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings by gencos including Keppel Merlimau Cogen, Sembcorp Cogen, Tuas Power’s multi-utilities complex and newcomer PacificLight Power. “By 2019, transmission load in south-western Singapore is expected to increase by 62.5 per cent,” SP said, explaining the need to expand the transmission cable network in that area, which includes Jurong Island and Tuas (where the new port will also be built). Timing-wise, it will also tie in with the expected completion of the mega $2 billion cross-island tunnel The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings. project on the mainland. Comprising two ultra-deep, extra-high voltage power transmission tunnels running 16.5 km east-west and 18.5 km north-south, the tunnels are expected to be completed in Q2, 2017 and Q2, 2018 respectively. Tunnelling proper of the two is set to start early next year, following the completion of the upper and lower access shafts this year. In its annual report, SP said that it is leveraging cutting-edge technology and investing in network infrastructure to support key industries and economic and social developments. For instance, it said that to cater for future growth and development of petrochemical industries on JI, development of Tembusu 230kV and 400kV West Jurong Island substations is progressing. Rangoon 400kV substation is also set to be completed by this year-end to cater to power demand growth in central Singapore. On the gas front, subsidiary PowerGas also supported the start-up of the Singapore LNG terminal in May this year by laying pipelines connecting SLNG to new transmission customers. Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search [20131212] The Business Times - SP Building Undersea Transmission Cable Tunnelhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7c753c01-2182-47cb-a685-db14138de939/%5B20131212%5D+The+Business+Times+-+SP+Building+Undersea+Transmission+Cable+Tunnel.pdf?MOD=AJPERES&CVID= SP building undersea transmission cable tunnel It will connect Jurong Island to the mainland By RONNIE LIM ronnie@sph.com.sg ONE year after starting construction of Singapore’s $2 billion next-generation power network, Singapore Power (SP) is now following up by building a crucial new undersea transmission cable tunnel connecting Jurong Island (JI) to the mainland to export electricity from new power plants there. Penta-Ocean Construction, which was awarded the latest contract in October, started work last month on the 5.2 km JI-Pioneer (Road) cable tunnel under the West Jurong Channel, Singapore Power disclosed in its just-released 2012/13 annual report. No project cost was mentioned because of contractual reasons. “Cost-wise, it is a fraction of the $2 billion mainland tunnel project. But the undersea tunnel is not a small project, and it is also more challenging as it goes deeper,” said SP’s CEO, Wong Kim Yin, in an interview. Expected to be around 45 metres to 80 metres deep, the undersea cable tunnel is “planned in conjunction with the (next-generation) 400kV West Jurong Island substation and will accommodate up to 10 circuits” from JI to the mainland, SP added. It will also house Singapore’s next-generation 400 kV transmission cables (replacing current 230kV ones) which have greater capacity to handle the volume of electricity being generated and transmitted here. SP had earlier carried out both preliminary and detailed soil investigations, as the tunnel will be built through Jurong sedimentary formation. The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings by gencos including Keppel Merlimau Cogen, Sembcorp Cogen, Tuas Power’s multi-utilities complex and newcomer PacificLight Power. “By 2019, transmission load in south-western Singapore is expected to increase by 62.5 per cent,” SP said, explaining the need to expand the transmission cable network in that area, which includes Jurong Island and Tuas (where the new port will also be built). Timing-wise, it will also tie in with the expected completion of the mega $2 billion cross-island tunnel The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings. project on the mainland. Comprising two ultra-deep, extra-high voltage power transmission tunnels running 16.5 km east-west and 18.5 km north-south, the tunnels are expected to be completed in Q2, 2017 and Q2, 2018 respectively. Tunnelling proper of the two is set to start early next year, following the completion of the upper and lower access shafts this year. In its annual report, SP said that it is leveraging cutting-edge technology and investing in network infrastructure to support key industries and economic and social developments. For instance, it said that to cater for future growth and development of petrochemical industries on JI, development of Tembusu 230kV and 400kV West Jurong Island substations is progressing. Rangoon 400kV substation is also set to be completed by this year-end to cater to power demand growth in central Singapore. On the gas front, subsidiary PowerGas also supported the start-up of the Singapore LNG terminal in May this year by laying pipelines connecting SLNG to new transmission customers. Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search [20131212] The Business Times - SP Building Undersea Transmission Cable Tunnelhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7c753c01-2182-47cb-a685-db14138de939/%5B20131212%5D+The+Business+Times+-+SP+Building+Undersea+Transmission+Cable+Tunnel.pdf?MOD=AJPERES&CVID= SP building undersea transmission cable tunnel It will connect Jurong Island to the mainland By RONNIE LIM ronnie@sph.com.sg ONE year after starting construction of Singapore’s $2 billion next-generation power network, Singapore Power (SP) is now following up by building a crucial new undersea transmission cable tunnel connecting Jurong Island (JI) to the mainland to export electricity from new power plants there. Penta-Ocean Construction, which was awarded the latest contract in October, started work last month on the 5.2 km JI-Pioneer (Road) cable tunnel under the West Jurong Channel, Singapore Power disclosed in its just-released 2012/13 annual report. No project cost was mentioned because of contractual reasons. “Cost-wise, it is a fraction of the $2 billion mainland tunnel project. But the undersea tunnel is not a small project, and it is also more challenging as it goes deeper,” said SP’s CEO, Wong Kim Yin, in an interview. Expected to be around 45 metres to 80 metres deep, the undersea cable tunnel is “planned in conjunction with the (next-generation) 400kV West Jurong Island substation and will accommodate up to 10 circuits” from JI to the mainland, SP added. It will also house Singapore’s next-generation 400 kV transmission cables (replacing current 230kV ones) which have greater capacity to handle the volume of electricity being generated and transmitted here. SP had earlier carried out both preliminary and detailed soil investigations, as the tunnel will be built through Jurong sedimentary formation. The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings by gencos including Keppel Merlimau Cogen, Sembcorp Cogen, Tuas Power’s multi-utilities complex and newcomer PacificLight Power. “By 2019, transmission load in south-western Singapore is expected to increase by 62.5 per cent,” SP said, explaining the need to expand the transmission cable network in that area, which includes Jurong Island and Tuas (where the new port will also be built). Timing-wise, it will also tie in with the expected completion of the mega $2 billion cross-island tunnel The undersea cable tunnel is scheduled for completion by 2018, in time to handle the substantial increase in transmission load from JI, which is seeing new plantings. project on the mainland. Comprising two ultra-deep, extra-high voltage power transmission tunnels running 16.5 km east-west and 18.5 km north-south, the tunnels are expected to be completed in Q2, 2017 and Q2, 2018 respectively. Tunnelling proper of the two is set to start early next year, following the completion of the upper and lower access shafts this year. In its annual report, SP said that it is leveraging cutting-edge technology and investing in network infrastructure to support key industries and economic and social developments. For instance, it said that to cater for future growth and development of petrochemical industries on JI, development of Tembusu 230kV and 400kV West Jurong Island substations is progressing. Rangoon 400kV substation is also set to be completed by this year-end to cater to power demand growth in central Singapore. On the gas front, subsidiary PowerGas also supported the start-up of the Singapore LNG terminal in May this year by laying pipelines connecting SLNG to new transmission customers. Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search Searchhttps://www.spgroup.com.sg/search?tag=cable-tunnel Search [20131212] The Business Times - SP Building Undersea Transmission Cable Tunnelhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7c753c01-2182-47cb-a685-db14138de939/%5B20131212%5D+The+Business+Times+-+SP+Building+Undersea+Transmission+Cable+Tunnel.pdf?MOD=AJPERES&CVID= SP building undersea transmission cable tunnel It will connect Jurong Island to the mainland By RONNIE LIM ronnie@sph.com.sg ONE year after starting construction of Singapore’s $2 billion next-generation power network, Singapore Power (SP) is now following up by building a crucial new undersea transmission cable tunnel connecting Jurong Island (JI) to the mainland to export electricity from new power plants there. Penta-Ocean Construction, which was awarded the latest contract in October, started work last month on the 5.2 km JI-Pioneer (Road) cable tunnel under the West Jurong Channel, Singapore Power disclosed in its just-released 2012/13 annual report. No project cost was mentioned because of contractual reasons. “Cost-wise, it is a fraction of the $2 billion mainland tunnel project. But the undersea tunnel is not a small project, and it is also more challenging as it goes deeper,” said SP’s CEO, Wong Kim Yin, in an interview. Expected to be around 45 metres to 80 metres deep, the undersea cable tunnel is “planned in conjunction with the (next-generation) 400kV West Jurong Island substation and will accommodate up to 10 circuits” from JI to the mainland, SP added. It will also house Singapore’s next-generation 400 kV transmission cables (replacing current 230kV ones) which have greater capacity to handle the volume of electricity being generated and transmitted here. SP had earlier carried out both preliminary and detailed soil investigations, as the tunnel will be built through Jurong sedimentary formation. The undersea cable tunnel is scheduled fo

A6 TOPOF THENEWS | THE STRAITS TIMES | WEDNESDAY, DECEMBER 20, 2017 | Singapore’s deepest tunnel system The Underground Transmission Cable Tunnel Project will safeguard Singapore’s electricity supply network for the future. It will begin operations by the end of next year. ST illustrates the key points of this $2.4 billion engineering feat. UNDERGROUND TUNNELS 3m Sewage and current power grids 12m Underpass and malls Robots on the lookout for water leaks and fires 1.7m 6m Automatic inspection vehicle 60m SP Group electricity cable tunnels 8-25m Underground expressways 30m MRT tunnels 20-55m Deep tunnel sewerage system 60m Height of a 20-storey HDB block WHERE THE NEW TUNNELS LIE Existing power circuits to be renewed Gambas Woodlands Avenue 8 Ayer Rajah Senoko Cable renewal routes Kallang Basin Tampines Paya Lebar 400kV substation Automatic inspection vehicles will be traversing the length of the 40km tunnels Jose Hong Singapore’s new electricity supply tunnels have the latest high-tech sensors to detect water seepage, fires and infiltration that could harm the electricity network. Robots, or automatic inspection vehicles (AIVs), traversing the length of the 40km tunnels, will look out for changes in the colour of the concrete walls, a warning sign for water leaks. Mr Michael Chin, managing director of infrastructure and projects at energy utility company SP Group, said yesterday that water leaks are the most common problem in tunnels, and AIVs can detect concrete patches that suddenly turn a different colour. He said the AIVs will also eventually be able to detect fires using infrared cameras. Each of the three tunnels also has a firefighting system that uses a superior “water mist system”, instead of sprinklers, said Mr Chin. He explained that the system shoots very fine water mist which evaporates faster and removes heat quickly from fire. The water mist also displaces air and suffocates the flames. Smoke particles will dissolve into the fine water droplets and sink, leaving a fine mist and making it safe for firefighters to enter the tunnel to put out the fire, said Mr Chin. The system also sends an alarm signal to the Singapore Civil Defence Force. Another set of sensors in the tunnels can detect pollutants and abnormal concentrations of gases. Most parts of the multibillion-dollar Underground Transmission Cable Tunnel Project are about 60m beneath the earth, but some will be at 80m, making the electricity project one of the world’s deepest. The tunnels – named the North-South, East-West and Jurong Island-Pioneer tunnels – will be able to house 1,200km of extra-high-voltage cables. Singaporeans will begin tapping this source from next year, said SP Group yesterday. About 500km of cables will be laid, which is less than half the capacity of the tunnels. There will be 17 equipment buildings spanning the 40km network, and each of them will have two electric bicycles to allow staff to quickly move to parts of the tunnels that require attention. Mr Chin said that anyone trying to enter the tunnels will need to break through three layers of security at the equipment buildings. “All these systems protect the cables and the people working in the tunnel and so, in the long run, maintain the reliability of the system,” he said. josehong@sph.com.sg SCAN TO WATCH A walk through the underground tunnels. http://str.sg/ tunnels West Jurong Island 400kV substation Ayer Rajah 400kV substation Rangoon 400kV substation FACTS AND FIGURES 3 21 tunnels shafts long 60-80m deep 40km tunnel High-tech protection There are only 17 entry points to the tunnel, and each of them has three levels of security and surveillance cameras. The tunnels also have systems that protect against fire and water seepage. Long-term planning There is space to lay 1,200km of cables in the tunnels – more than thrice the distance between Singapore and Kuala Lumpur. However, by 2022, SP Group will lay only around 500km of cables, leaving plenty of space for expansion. Long-lasting supply The tunnels are built to last 120 years. This refers to the concrete segments and the structural reinforcements. Source: SP GROUP PHOTOS: ZAOBAO, HDB STRAITS TIMES GRAPHICS A prototype of the automatic inspection vehicle that will be used to detect water seepage and fires in the tunnel system. PHOTO: LIANHE ZAOBAO Tunnel system replaces ageing network of the 1980s Eight circuits of the power cable network, which were built in the 1980s, will soon become too old to maintain and will be left in place while being gradually replaced with the new tunnel system. These cables were installed just below roads, and repairs and replacement work would cause traffic jams and increase the risk of accidents – problems that the new underground tunnel network will avoid, said SP Group managing director of infrastructure and projects Michael Chin. He added that the existing cables are so old that they need to be inspected once every three months, which adds to maintenance costs. Singapore’s land scarcity means that SP Group had “no choice” but to build the tunnel system 60m below ground, said Mr Chin. He said that the 60m-deep tunnels mean that cable checks will not disrupt ground-level life. Reflecting long-term planning, Mr Chin said the 40km tunnel project is designed to last 120 years. This refers to the concrete segments and the structural reinforcements. However, he said that there is no knowing what will happen once the system ends. “I will not be around and you will not be around,” he chuckled, adding that Singapore could end up with a completely different system of transmitting electricity. Jose Hong

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Planning for Singapore’s Long-Term Network Reliability RELIABILITY When completed by 2019, the underground transmission cable tunnel project will play an integral part of SP Group’s long-term plan to secure reliable and efficient electricity supply for Singapore. It will enable SP to plan and anticipate future network requirements. It will also allow us to install, repair and replace aging assets, and upgrade our network efficiently, with minimal inconvenience to the public. Constructions on this project started in 2012. Comprising three underground tunnels spanning 40km around Singapore, the tunnels were constructed at a depth of 60 meters below ground (the “height” of a 20-storey building) to minimise the congestion of underground utility services. These are the deepest tunnels to be ever constructed in Singapore, and will house 1,200km of extra-high voltage cables. The tunnels consist of: The North-South Tunnel – 18.5km tunnel from Gambas to May Road The East-West Tunnel – 16.5km tunnel from Ayer Rajah to Paya Lebar The Jurong Island-Pioneer Tunnels – 5km tunnel from Benoi to Jurong Island Built to last 120 years, the tunnels will allow Singapore to be equipped with optimal electricity supply infrastructure for the future and ensure that the nation will continue to have one of the best performing electricity networks in the world. — 26 June 2018 Watch this video to find out more about the transmission cable tunnel project. TAGS CABLE TUNNELFUTURE READYRELIABILITY YOU MIGHT BE INTERESTED TO READ Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Empowering talent Benjamin Festin describes how SP is constantly designing programmes for employees to grow and upskill, while Muhammad Ariff Bin Ramli shares how he feels empowered to assume greater responsibilities in his job role.

卡 车 改 道 又 设 隔 音 墙 电 缆 隧 道 工 程 “ 静 音 ” 减 民 扰 发 展 商 在 东 西 和 南 北 两 条 电 缆 隧 道 施 工 处 采 取 了 多 项 亲 邻 措 施 , 包 括 增 设 临 时 车 道 、 限 制 每 日 进 出 的 车 辆 数 目 等 。 由 于 工 地 紧 挨 学 校 , 承 包 商 每 天 还 派 人 指 挥 交 通 , 确 保 下 课 学 生 安 全 过 马 路 。 杨 萌 报 道 yangmeng@sph.com.sg 中 央 高 速 公 路 在 马 里 士 他 路 出 口 处 前 有 个 巨 型 工 地 , 虽 然 已 经 施 工 一 年 半 , 工 地 看 起 来 却 相 当 安 静 。 这 里 是 本 地 最 深 地 底 电 缆 隧 道 工 程 南 北 和 东 西 线 路 的 交 汇 点 。 为 确 保 工 程 不 影 响 居 民 和 学 生 作 息 , 发 展 商 新 加 坡 能 源 和 负 责 该 段 工 程 主 要 承 包 商 SK 建 筑 及 工 程 公 司 采 取 了 不 少 亲 邻 措 施 , 包 括 筑 起 一 道 新 加 坡 能 源 在 中 央 高 速 公 路 靠 近 马 里 士 他 路 出 口 处 特 设 一 条 临 时 车 道 让 重 型 车 辆 进 入 , 这 样 车 辆 就 无 需 进 入 梅 路 的 组 屋 区 , 可 确 保 居 民 和 学 生 的 安 全 。( 新 能 源 提 供 ) 9 米 高 的 隔 音 墙 。 这 个 面 积 超 过 2000 平 方 米 的 工 地 有 两 个 出 入 口 , 一 个 在 中 央 高 速 公 路 , 一 个 在 梅 路 (May Road)。 梅 路 这 边 的 工 地 紧 挨 宏 文 学 校 , 承 包 商 每 天 下 午 放 学 时 间 都 会 派 人 充 当 交 通 指 挥 员 , 并 竖 起 障 碍 物 避 免 学 生 乱 过 马 路 。 宏 文 学 校 有 1000 多 名 学 生 , 工 地 附 近 则 有 至 少 900 户 居 民 。 黄 埔 麦 奈 雅 路 (Whampoa McNair) 居 民 委 员 会 主 席 黄 业 强 说 , 应 居 委 会 要 求 , 承 包 商 在 下 午 学 生 放 学 时 段 停 工 , 供 应 商 也 避 免 在 这 个 时 段 送 货 。 他 说 :“ 居 委 会 、 发 展 商 和 承 包 商 的 职 员 还 挨 家 挨 户 走 访 了 附 近 居 民 , 通 知 他 们 施 工 进 展 并 听 取 建 议 。” 施 工 一 年 半 接 投 诉 少 过 15 起 目 前 , 居 委 会 收 到 少 过 15 起 居 民 投 诉 , 曾 有 一 名 住 在 梅 路 的 居 民 反 映 工 地 有 噪 音 和 灰 尘 , 承 包 商 就 在 面 向 她 住 家 的 工 地 大 门 旁 挂 起 隔 音 布 。 该 工 地 在 2012 年 底 开 始 施 工 , 初 期 是 挖 掘 竖 井 (shaft), 目 前 已 进 入 钻 隧 道 阶 段 。 这 一 段 的 隧 道 在 地 底 58 米 处 , 无 需 爆 破 , 因 此 噪 音 低 , 一 些 比 较 会 制 造 噪 音 的 机 器 周 围 则 安 装 多 一 层 隔 音 墙 。 在 中 央 高 速 公 路 朝 市 区 方 向 的 工 地 出 入 口 , 新 能 源 还 增 设 了 一 条 300 米 临 时 车 道 , 用 钢 架 在 原 有 的 一 条 水 沟 上 铺 设 铁 板 路 供 重 型 车 辆 出 入 , 而 且 要 求 司 机 避 开 早 晚 上 下 班 高 峰 时 段 , 以 免 加 剧 高 速 公 路 交 通 拥 挤 的 情 况 , 每 天 进 出 的 车 辆 数 目 也 限 制 在 30 辆 。 有 了 临 时 车 道 后 , 重 型 车 辆 就 不 需 进 入 梅 路 , 减 少 噪 音 和 对 居 民 的 不 便 。 同 样 的 , 在 泛 岛 高 速 公 路 朝 明 地 迷 亚 (Bendemeer) 方 向 、 位 于 芽 笼 巴 鲁 (Geylang Bahru) 的 工 地 也 设 立 临 时 车 道 , 重 型 车 辆 不 需 驶 入 芽 笼 巴 鲁 巷 (Geylang Bahru Lane)。 两 条 临 时 车 道 今 年 上 半 年 完 成 , 共 耗 资 400 万 元 。 住 在 中 央 高 速 公 路 工 地 对 面 的 李 起 英 (64 岁 , 家 庭 主 妇 ) 的 外 孙 在 宏 文 学 校 念 三 年 级 。 她 说 , 这 些 安 全 措 施 让 她 很 放 心 。 虽 然 刚 开 始 施 工 时 工 地 有 些 吵 , 但 现 在 已 经 安 静 许 多 , 只 是 有 灰 尘 , 需 要 每 天 抹 地 。 新 能 源 正 在 建 造 的 东 西 和 南 北 两 条 电 缆 隧 道 共 长 35 公 里 , 预 计 2018 年 建 成 , 一 部 分 隧 道 可 深 入 地 下 60 多 米 , 隧 道 直 径 6 米 , 沿 途 有 18 个 工 地 。 隧 道 建 成 后 , 新 能 源 就 能 避 免 开 挖 地 面 来 更 换 或 维 修 电 缆 , 也 能 满 足 日 后 的 供 电 需 求 。

23 July 2014 News Release Singapore Power boosts public safety around major construction sites with two new roads for heavy vehicles Access roads at May Road and Kallang bypass schools and residential areas Singapore Power (SP) has stepped up public safety measures by building two roads for heavy construction vehicles to access its May Road and Kallang cable tunnel sites directly from expressways, bypassing nearby residential areas and schools. The move has been well received by community stakeholders, whom Singapore Power consulted in the course of undertaking this initiative. At the May Road site, SP constructed an additional lane to the Central Expressway (CTE) in the city-bound direction before the Balestier Road exit. This allows heavy vehicles to enter and exit the site without taking the narrow roads around Hong Wen School and the residential neighbourhood around McNair Road, Towner Road and May Road. At the Kallang site, an access way was created off the slip road alongside the Pan-Island Expressway (PIE), in the direction of Bendemeer at Geylang Bahru. Construction vehicles now do not drive through Geylang Bahru and Geylang Bahru Lane, as well as around Kallang Basin Swimming Complex, to enter or exit the Kallang site. The roads were built in the first half of 2014 at a total cost of about $4 million, with the one at Kallang opening first in January and the one at May Road opening in May. “At Singapore Power, we spare no effort in ensuring the safety of the community, our workers and contractors,” said Michael Chin, Managing Director (Special Projects), SP PowerGrid. “This initiative meant going beyond established industry practices for safety. We will continue to be alert to any risks and room for improvement at our sites.” The new access roads are the latest of safety measures implemented from the onset of the cable tunnel construction in end 2012. Initial safety measures included deploying traffic marshals at schools, restricting heavy vehicle traffic during school peak hours, giving talks to students to raise road safety awareness and installing water barricades to prevent jaywalking around the construction sites. SP formulated these safety measures in consultation with community stakeholders. The project teams make door-to-door visits to residents and attend monthly Residents’ Committee meetings. For the May Road site, these stakeholders included Hong Wen School, Whampoa McNair and St George’s West Residents’ Committees, Whampoa Citizens’ Consultative Committee and residents living near the site. At the Kallang site, there is regular consultation 1 with the Kallang Bahru Residents’ Committee, Kolam Ayer Citizens’ Consultative Committee, Kallang Basin Swimming Complex, Saint Joseph’s Institution Junior (when the holding school was there) and residents living near the site. “Safety is of paramount importance to us. We appreciate the continuous engagement efforts by Singapore Power, as well as the many proactive measures which it has introduced to help ensure the safety of road users in our community,” said Mr Raymond Poon, principal of Hong Wen School. “The safety of our residents and children is of the highest importance to us, so it is heartening to see the road safety measures that Singapore Power has implemented and especially the creation of this new access into the Kallang construction site,” said Chiang Heng Liang, Chairman of the Kolam Ayer Citizens’ Consultative Committee. “Prevention is better than cure, so it is prudent to segregate heavy vehicle traffic from the residential road network when and where feasible.” All heavy vehicles entering or exiting the May Road site will use the new access road, only outside of peak hours, to ensure minimal impact on CTE traffic. The existing safety measures along May Road will remain in force as light vehicles continue to use the previous site access. All vehicles entering or exiting the Kallang site will use the new access road instead of Geylang Bahru Lane. About Singapore Power Singapore Power Group (SP) is a leading energy utility group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia. More than 1.4 million industrial, commercial and residential customers in Singapore benefit from SP’s world-class transmission, distribution and market support services. The networks in Singapore are amongst the most reliable and cost-effective worldwide. For more information, please visit www.singaporepower.com.sg. Issued by: Singapore Power Limited 10 PasirPanjang Road #03-01 Mapletree Business City Singapore 117438 Co. RegNo : 199406577N www.singaporepower.com.sg - end – 2 FACT SHEET ABOUT THE CONSTRUCTION PROJECT AT MAY ROAD AND KALLANG The May Road and Kallang sites are part of the Transmission Cable Tunnel Project, which involves the construction of two cross-island cable tunnels to meet Singapore’s long-term demand for power. The tunnels will be located under public roads and will not run under any private properties. • The Kallang site houses a permanent shaft along the East-West tunnel, while the May Road shaft is connected to both the North-South and East-West tunnels. • Construction work at the two sites began at end-2012 and will be completed by 2018. MAY ROAD KALLANG * Note: Diagram for illustrative purposes only – access road not drawn to scale. Conditions of access road use • Strictly for heavy construction vehicles only to prevent congestion along the CTE • In operation from 10:00AM-4:00PM and 10:00PM-6:00AM only, outside peak traffic hours. • The frequency at which heavy vehicles use the access roads will be limited and capped at 30 a day currently. * Note: Diagram for illustrative purposes only – access road not drawn to scale. Conditions of access road use • All vehicles entering or exiting the site use the new access road instead of travelling along Geylang Bahru Lane. • The frequency at which heavy vehicles use the access road will be limited and capped at 50 a day currently. 3 FACT SHEET MAY ROAD BIRD’S EYE VIEW OF ACCESS ROAD BEFORE AFTER Heavy vehicle driving through May Road Heavy vehicle entering May Road site through new access road off CTE Dismissal time at Hong Wen School 4 FACT SHEET KALLANG BIRD’S EYE VIEW OF ACCESS ROAD BEFORE AFTER Heavy vehicle entering Kallang site through new access road Heavy vehicles driving through Geylang Bahru Lane 5 FACT SHEET OTHER SAFETY MEASURES FROM START OF PROJECT Safety measures have been implemented at all the cable tunnel sites from the onset of cable tunnel construction in end 2012. Marshals directing traffic at Hong Wen School Marshals directing traffic at St. Joseph’s Institution Junior Vehicle commander boarding heavy vehicle to ensure it slows down approaching the site Water barricades to prevent jaywalking (May Road only) Marshal in place to direct traffic at the junction of May Road / Towner Road Marshal in place to direct traffic at the junction of Geylang Bahru / Geylang Bahru Lane 6 FACT SHEET COMMUNITY ENGAGEMENT EFFORTS SP’s dialogue and engagement with the May Road and Kallang stakeholders include the following measures: • Before the start of cable tunnel construction in December 2012, the project officers provided basic information about the projects and offered a point of contact. • Following the commencement of construction, the project officers embarked on months of intensive door-to-door engagement with residents and schools to share updates and more details on the project. • The project team maintained close contact with stakeholders and attended monthly Residents’ Committee meetings to provide updates, solicit feedback and address public queries and concerns. • The project officers reached out to the appropriate Citizens’ Consultative Committees and increased community engagement before any major construction activity to keep stakeholders informed and reassured. • The project officers conducted a safety talk at St. Joseph’s Institution Junior to raise road safety awareness. • Since then, the project officers have built a strong rapport with the stakeholders and have an open line of communication with them. 7

The Business Times, Wednesday, August 21, 2013 one taps, Net anti-graft war llow phone tapping itoring as it steps up rate and government the country as much year, a minister said. ONESIA, PAGE 10 Q2 earnings HK$3.02b nment Group, the rator founded by e Woo, reported s above analyst ese tourists boosted A/INDIA, PAGE 12 ie to recognise s Freddie Mac are billions of dollars in the level of loans they carry, a said, adding that the immediately be nise the costs of some CH, PAGE 13 t shortcomings s test responses rve described some omings in banks’ stress tests. It said not taking into bility of falling house ing certain Work on ultra-deep power tunnels to start next year The $2b project to carry high-voltage power cables is on schedule, says SP By RONNIE LIM ronnie@sph.com.sg [SINGAPORE] Work on Singapore’s $2 billion next-generation power network is “on track and on schedule”, says Singapore Power (SP), nine months after starting on the mega project. Two cross-island, ultra-deep tunnels, each to house extra-high voltage power transmission cables, are to be built. Work on them will start in the first quarter of next year, an SP spokesman told BT. But first, work on their Seafront project upper and lower shafts must be completed. In response to BT queries, the spokesman said work on most of the 18 upper shafts will be done by the end of next month; this will be followed by drilling and blasting of the hard rock to build the lower shafts. The tunnels will not encroach on any private properties. An Integrated Data Monitoring System (IDMS) will track the effects of the excavation and tunnelling on the surrounding ground. This is the first time an IDMS of this scale is being used in a construction project here, said the spokesman. Tunnel boring machines, the main components of which are from Japan and Germany, are expected to arrive here from December, in time for the actual tunnelling work from early next year. SP simultaneously started work on the 16.5 km east-west tunnel and the 18.6 km north-south tunnel last December. It carved out the work into six contracts and handed these out only to contractors experienced in tunnel-boring because of the expected complications in building the tunnels. The contractors are Obayashi Corporation, Nishimatsu Construction-KTC Civil Engineering and Construction, Hyundai Engineering & Construction, Samsung C&T Corporation and SK Engineering & Construction. Apart from the depth at which the work will take place, the space down there will offer a tight turning radius of only 75 metres at some points – narrower than the 200 metres in MRT tunnels. Another challenge will come from the varying types of rock below ground. The IDMS will integrate all instrumentation and monitoring data from various sources into a single web-based platform and enable easy access and review of data as construction progresses. The SP spokesman said: “This will ensure that ground settlements, movements and vibrations caused by various underground tunnelling construction activities are monitored to ensure minimal impact on existing adjacent buildings, structures and utilities. It is a proactive approach that will detect problems before they escalate into bigger issues, she added. Measuring 6 metres wide and up to 60 metres deep, the tunnels will accommodate 400 kV power circuits, which can carry the volume of electricity being generated and transmitted today. Singapore had started out with 66 kV high-voltage power circuits, and subsequently upgraded to the current 230 kV ones. The east-west tunnel, running from Ayer Rajah to Paya Lebar, is expected to be completed by 2017; the north-south tunnel, stretching from Gambas to May Road, will be done the following year.

OverviewOur Smart Energy ServicesContact Us Electricity & Gas Operations Electricity Operations SP Group owns and operates Singapore's electricity network, which ranks one of the most reliable among major cities in the world. Based on a benchmarking report in 2020, customers in Singapore experienced an average of 0.15 minute of electricity interruption. We remain committed to keeping the nation’s grid strong for our 1.6 million customers. Our Electricity Operations team carries out rigorous preventive maintenance on our assets island-wide, and monitors and operates the network round-the-clock to provide reliable supply to households, businesses and industries. Gas Operations As much as 95 per cent of the gas that is imported into Singapore daily is transported to power plants. Ensuring the reliability of gas supply is a key priority. This critical round-the-clock operation is entrusted to our dedicated Gas Operations team to keep gas demand and supply in check, from the onshore gas receiving facilities for piped natural gas and the distribution gas pipes serving industries and town gas for household and business customers. Meet our People He connects the nation to Singapore's electricity grid Electricity is crucial to sustaining life, quite literally, as SP PowerGrid (SPPG) Principal Technical Officer Adbul Latiff Muhamed Abdullah would tell you. Read more Asset Management and Cable Tunnels As part of SP Group’s long-term plan to secure reliable and efficient electricity supply for Singapore, we built cross-island underground transmission cable tunnels. Completed in 2019 and spanning 40km around Singapore at a depth of 60 metres below ground (equivalent to a 20-storey building), the tunnels are built to last 120 years. Besides enabling us to better plan for future network requirements, we can install, repair and replace aging assets efficiently, without digging up the roads, which may inconvenience the public. This ensures that Singapore continues to be equipped with optimal electricity supply infrastructure and maintains its position as having one of the best performing electricity networks in the world.​ Asset Sensing and Analytics​ Our Asset Sensing and Analytics specialists keep a close eye on the 12,000 substations and over 28,000km of cables in the grid. They conduct regular health screening of all electrical assets on the network and recommend deeper investigations or treatment when necessary. Condition monitoring provides an additional layer of insurance over scheduled maintenance, making the grid even more reliable.​ Smart Grid Index The Smart Grid Index (SGI) is a simple and quantifiable framework that measures smartness of power grids globally, in seven key dimensions. The framework assesses proxies of each dimension using publicly available information. The index guides utilities to build smarter grids and deliver better value to customers. From the benchmarking results, best practices can be identified, and shared among peer utilities to drive smart grid advancement. Find out more Latest News

Media Coverage Catch the latest news on SP All Years 19 Dec 2017 Berita Harian - Deepest cable tunnel in S'pore to be ready by June next year Source: Berita Harian © Singapore Press Holdings Limited. Permission required for reproduction 19 Dec 2017 The New Paper - Completed 2.4billion tunnel project for 1,200km of cables Source: The New Paper © Singapore Press Holdings Limited. Permission required for reproduction 04 Nov 2017 Lianhe Zaobao - Market Opening Up As Consumers Are Free To Buy Their Own Energy Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction 24 Oct 2017 The Business Times - SP Group To Build First Micro-Grid On Mainland Singapore Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. 23 Oct 2017 The Straits Times - New Developments In Energy Sector Source: The Straits Times © Singapore Press Holdings Limited. Permission required for reproduction 23 Oct 2017 Lianhe Zaobao - SP Group Enhances Mobile App For Customers To Track Utilities Usage On-The-Go, Anytime, Anywhere Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction 23 Oct 2017 Lianhe Zaobao - SIT Will Build Micro-Grid To Reach Zero Emission Goal Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction 23 Oct 2017 Lianhe Zaobao - SembCorp Marine At Tuas Will Adopt Digital Energy Saving System Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction 21 Sep 2017 Lianhe Zaobao - Marina Bay Underground Cooling System Needs Extension Of Its Services Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction 21 Sep 2017 The Business Times - SP Group Ties Up With Two Overseas Startups Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction 1 ... 24 25 26 ... 40

O OU UR R F FU UT TU UR RE E O OU UR R MII IS SS SII IO ON N SINGAPORE POWER ANNUAL REPORT 2015/16 CONTENTS 2 Corporate Profile Our Mission Our Values 3 Financial Highlights 6 Chairman’s Message 10 Board of Directors 14 Senior Management 15 Group Structure 16 Corporate Governance 19 Risk and Business Continuity Management 20 Certification and Accreditation 21 Awards 22 Remembering Lee Kuan Yew 24 Reliability Powerhouse 32 Driving Innovation 38 Striving for Service Excellence 42 An Energised Workplace 48 Promoting a Culture of Safety 54 Powering a Better World 63 Financial Summary CORPORATE PROFILE OUR MISSION Singapore Power (SP) Limited is a leading energy utility company in Asia Pacific. One of Singapore’s largest corporations, SP recorded revenues of We provide reliable and efficient energy utility services to enhance the economy and the quality of life. S$4.0 billion and assets of S$16.7 billion in FY 15/16. SP owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia. It also owns and operates the world’s largest underground district cooling network in Singapore, and is setting up district cooling operations in China. More than 1.4 million industrial, commercial and residential customers in Singapore benefit from SP’s world-class transmission, distribution and market support services. The SP networks in Singapore are amongst the most reliable and cost-effective worldwide. In Australia, SP’s 40 per cent-owned SGSPAA, a diversified energy utility company, and 31.1 per cent-owned AusNet Services, which is publicly listed on the Australian and Singapore Stock Exchanges, collectively serve 3.9 million customers. OUR VALUES COMMITMENT • We commit to creating value for our customers, our people, and our shareholders. • We uphold the highest standards of service and performance. INTEGRITY • We act with honesty. • We practise the highest ethical standards. PASSION • We take pride and ownership in what we do. TEAMWORK • We support, respect and trust each other. • We continually learn, and share ideas and knowledge. 2 FINANCIAL HIGHLIGHTS REVENUE FROM CONTINUING OPERATIONS (S$million) 4,793 4,840 3,964 TOTAL ASSETS (S$million) 16,980* 15,635 16,716 FY2013/14 FY2014/15 FY2015/16 FY2013/14 FY2014/15 FY2015/16 NET PROFIT AFTER TAX (S$million) 922* 991 924 SHAREHOLDERS’ EQUITY (S$million) 9,221* 8,528 9,088 FY2013/14 FY2014/15 FY2015/16 FY2013/14 FY2014/15 FY2015/16 ECONOMIC VALUE ADDED (EVA) (S$million) 235 284 300 RETURN ON EQUITY (%) 10.4* 11.2 10.5 FY2013/14 FY2014/15 FY2015/16 FY2013/14 FY2014/15 FY2015/16 * Restated 3 BOOSTING PRODUCTIVITY AT WORK • Embarked on more than 100 improvement initiatives in 2015, with projected savings of S$16 million when implemented • Leaner work processes from the use of new technology tools and applications has reduced manpower and manhours required. One example is the Automated Coiling Machine which sees fewer people needed (from 7 men to 4 men) and less time used (from 60 minutes to about 30 minutes) to re-coil cables • Pilot project to put Lean tools into practice at Pasir Panjang District Office Inventory Management store led to 5 per cent reduction in man-hours, and S$1.3 million in outright savings S$16 million in projected savings with the implementation of more than 100 improvement initiatives From Left Michael Tan Mien Duan Deputy Director, Productivity (Maximus) Herman Bin Harun Storekeeper, Procurement Gurcharan Singh Manager, Procurement Tommy Lim Soon Kong Deputy Director, Procurement Law Chin Ho Head, Procurement CHAIRMAN’S MESSAGE ”The year turned out to be a very memorable one not only for us at SP but also for Singapore as we journeyed through unprecedented developments, surmounted difficult challenges and recorded notable achievements while continuing to forge ties that further advanced our mission to improve quality of life.” n behalf of the Board of O Directors of Singapore Power (SP), it gives me great pleasure to present the SP Annual Report 2015/2016. The year turned out to be a very memorable one not only for us at SP but also for Singapore as we journeyed through unprecedented developments, surmounted difficult challenges and recorded notable achievements while continuing to forge ties that further advanced our mission to improve quality of life. 2015 was a double joy for us as we celebrated our 20th Anniversary while Singapore celebrated her 50th birthday. We proudly participated in all major National Day events including the historic National Day Parade and made sure all related events were backed by 24/7 power reliability. Our SG50 Gift of Power to Singapore provides the public with power on the go, with free charging of mobile devices at 200 locations island-wide. We continue to give back to the community through our 20 Good Deeds of community service and volunteer outreach programmes to commemorate our 20th anniversary, which was very well received and exceeded expectations. The SP family stood with the nation at the passing of Singapore’s founding Prime Minister Lee Kuan Yew, joining millions in the tremendous outpouring of tributes to a luminary who has and will continue to inspire generations. To commemorate the first year anniversary of his passing, we collaborated with Mapletree Investments to publish and distribute a workbook, “Follow That Rainbow, Go Ride It” for secondary school students so that they may build on Mr Lee’s legacy to create an even brighter future for themselves, their families and the country. At SP, we are focused on meeting the needs of future generations of customers in a rapidly changing environment, through innovation and collaborations within the power industry and across sectors. Our unwavering commitment is to uphold the standing of Singapore’s power network as one of the top utility networks in the world, and to create sustainable solutions to improve quality of life. FINANCIAL PERFORMANCE For the financial year 2015/2016, the Group’s net profit was S$924 million. Strong operating performance from our transmission and distribution businesses contributed to this result. There was also higher profit contribution from our investment in Australia, mainly AusNet Services, largely due to one-off tax consolidation benefit arising from a corporate restructuring. Despite a volatile market backdrop, we successfully raised a benchmark 10-year US$700 million S144A bond in November 2015 to refinance maturing debt and fund future capital expenditure. This issuance, our first S144A bond since 2003, was well received 6 by a diverse range of high quality investors, including a strong participation from US institutional investors, resulting in a strong order book of US$1.4 billion. The strong endorsement by investors reflected their confidence in our high credit quality. POWERING SUSTAINABILITY Singapore’s electricity and gas networks have remained among the world’s highest-rated in reliability and efficiency. Last year, the average electricity customer experienced 0.56 minute of electricity interruption. We achieved zero transmission minutes loss, which means there was no supply interruption at the electricity transmission network level. The average gas customer experienced 0.16 minute of gas interruption. We continued to expand our gas transmission network by adding pipelines to ensure that gas is delivered to our customers safely and reliably. District cooling is another important area where we are leading the charge in sustainable development, as buildings are among the biggest energy consumers in Singapore. Singapore District Cooling (SDC), a wholly owned subsidiary of SP, owns and operates the world’s largest underground district cooling network. In March 2016, the entire Marina Bay district cooling network was commissioned with the completion of the third phase of capacity expansion. Its two main plants and one satellite plant supply chilled water for air conditioning in the Marina Bay financial district, including Marina Bay Sands Integrated Resort, Marina Bay Financial Centre and Gardens by the Bay. Customers have reported energy savings of up to 40 per cent. We look forward to welcoming new customers in the district, and we are currently working with the Urban Redevelopment Authority and Building and Construction Authority to expand the use of district cooling in Singapore. In China, we are building a district cooling system for CapitaLand’s Raffles City development in Chongqing. In our effort to maximise land utilisation to meet Singapore’s growing urban environment, our first 66kV underground transmission substation at Changi Business Park was commissioned on 31 December 2015. We will continue to explore more underground power installations for the future. Our cross island Transmission Cable Tunnel Project is 85 per cent complete and Jurong Island- Pioneer Cable Tunnel project is 40 per cent complete. The tunnels are a cost-effective long-term solution for the provision of reliable, quality electricity supply to the future. Our engineering capabilities and commitment to sustainable development in Singapore received a major endorsement when the public voted three of our projects as Singapore’s top 50 engineering feats. All three SP entries to the Institution of Engineers Singapore’s competition made the list – underground district cooling system, underground cable tunnels and world-class electricity grid. AT YOUR E-SERVICE We continue to uphold our “One Call, One Click, One Stop, in One Day” promise to all customers. Besides providing convenience to our customers, we empowered them in our broader drive for sustainability and in using energy efficiently, while helping them bring down the cost of their utilities. Following a successful pilot programme last year in which 27,000 households had access to e-services that allowed them to keep closer tabs on their energy and water consumption, we have rolled out the service to all our customers. With the service, our customers will be able to view their consumption patterns, set their own consumption targets, and reduce their energy consumption. Since May 2016, our SP Services mobile application, website and e-bill summary have included user-friendly features that allow consumers to audit their own energy consumption and even compare it against their neighbours’. It also provides tips for efficient energy and water use. These new features have been incorporated into our newlydesigned SP Services bill which is simpler and clearer, with information at a glance, easy ways to track consumption, and ways to bring down both consumption and cost. 7 CHAIRMAN’S MESSAGE In supporting the move towards full retail competition and enabling customers a greater choice of power retailers, SP has rolled out approximately 84,000 Advanced Metering Infrastructure meters which measures contestable customers’ usage at half-hour intervals, to help consumers decide on the best service provider for them. So far, we have achieved a read rate of about 99.7 per cent. PEOPLE POWER Over the course of the year, we continue to build on investments we have made in growing the talent pipeline. We have since 2012 awarded more than 100 scholarships to students with a passion for engineering in the energy sector as we seek to broaden our talent pool. Our Engineering Development for Graduates (EDGE) programme, which was started in 2013, has provided 121 fresh graduates with structured training and job rotation to critical operations to gain broad-based exposure and diverse technical expertise. We remain committed to staff upgrading, handing out 419 sponsorships for SP staff to pursue part-time education since 2002, including four who are pursuing their Master’s degree overseas. Towards strengthening our engineering bench, we now have 100 certified Professional Engineers, who make up 18.5 per cent of our total engineering pool, above the national average of 1.7 per cent. We will continue to sponsor the certification journey for more of our engineers. SP has made strides in creating a culture of innovation among our employees. On the digital frontier, we have made technology tools available to all staff, automating processes and approvals, and streamlining workflows. This is part of a continuing effort to create an agile, collaborative and mobile workforce. We embarked on new projects such as an enhanced electronic vendor procurement management system, a condition monitoring app to ensure power supply reliability and a cable and gas pipeline patrolling app. These initiatives helped to boost productivity and improve the quality of life at work. We also set out to devise leaner work processes and undertook more than 100 improvement initiatives in 2015, with projected savings of S$16 million when implemented. These were ground-up initiatives by staff which contributed towards more productive ways of working. We are boosting our capabilities from within, through initiatives that allow our employees to take charge of their own development. With the launch of the iTalent human resource tool in January 2016 and its inclusion on their mobile tablets, employees have easy access to learning and development resources, channels for engagement and feedback, and their performance appraisals. This promotes “development on the go”, allows employees to stay engaged, and will have a positive impact on productivity. ACCELERATING GROWTH We are seeing rapid changes in the power industry. On the horizon, we foresee that sustainability, energy technology and urbanisation are key global trends that will shape the future of our business. We have developed strategies to leverage on solutions and innovations that can help us to better serve customers’ needs and lifestyles. Supported by Singapore’s Economic Development Board, SP launched the S$30 million SP Centre of Excellence in April 2015 to drive the innovation and commercialisation of nextgeneration network technologies. During the Singapore International Energy Week in October 2015, the SP Centre of Excellence entered into a Memorandum of Understanding with the Omnetric Group, 3M Singapore and the Economic Development Board under the Singapore Power Energy Advanced Research and Development programme to build and pilot next-generation technologies to enhance Singapore’s power value chain. Other initiatives that we are working on include converting our fleet of vehicles to electric vehicles and developing solar and storage solutions at our facilities. We are also going underground – building underground substations and housing our network cables deep beneath in the cable tunnels – to optimise space in our landscarce city. SAFETY AS A PRIORITY Safety affects the well-being of our workers as well as the public, the 8 working environment and project costs, and remains an important focus for us. Our Gas Safety Awareness campaign, launched in August 2015, aims to raise public awareness on the risks and ways to prevent accidents arising from gas fires. The campaign leverages touch points such as the Ministry of Manpower Foreign Domestic Worker training sessions, community events, grassroots platforms and schools. We have participated in 13 community road shows to date. The campaign videos have garnered more than 1.19 million views on YouTube as of March 2016. We are happy to have seen our efforts in this area show tangible results. Of particular note is our Lost Time Injury Frequency Rate (LTIFR), which dropped to 0.77 per million man-hours in FY15/16, a significant improvement on 1.10 the year before. This improvement reflects the commitment to safety that we have in place and the constant improvements we have made in our safety transformation journey. It has also brought us closer to our “world-class” target LTIFR of 0.57 per million man-hours several years ahead of schedule. Our contractors play a critical role in creating a safety culture for all. In the past year, we established targeted programmes and processes to help our contractors uphold safe work practices. The Hand Safety Campaign exemplifies our efforts to engage contractors to improve safety processes. The campaign was launched in September 2015 to promote safe practices of hand-related operations and prevent hand and finger injury among workers. Activities carried out include conducting in-house training on hand safety to increase awareness. SP PowerGrid’s Cable Tunnel team’s Gold Award for Health and Safety 2016 from the Royal Society for Prevention of Accidents (RoSPA) affirmed our steady efforts. The award is an endorsement of the Cable Tunnel team’s strategic initiatives, the support of management and our collective passion for raising safety standards in the tunneling industry. Our shared commitment to safety, and ensuring we are all aligned in terms of safety requirements and expectations, means our workers are safe, our projects are well managed, and our risks are contained. THE POWER OF GOOD SP celebrated SG50 by presenting Singapore with a Gift of Power in July 2015, providing free charging of mobile devices at 200 locations island-wide. Just as SP serves the nation by striving to keep the lights on 24/7, the Gift of Power affirms SP’s commitment to always be there for Singapore, by helping Singaporeans to stay connected. This was one of two major projects SP undertook to celebrate Singapore’s 50th birthday. The other was the Love from the Stars charity gala dinner and concert in May 2015 featuring international artistes like Jackie Chan. The event raised close to S$6.4 million for 6 charities, which provided assistance to about 160,000 beneficiaries. These two projects were part of 20 Good Deeds, a volunteerled initiative to give back to the community through 20 acts of community service for SP’s 20th anniversary in 2015. These activities included programmes to encourage energy-efficiency, outings with underprivileged children and visits to homes and activity centres for the elderly. The activities were driven by our staff volunteers – SP Heart Workers – and every business unit spearheaded at least one good deed. Collectively, we far exceeded our target, rounding off the year with a grand total of 30 good deeds and putting in almost 9,000 volunteer hours across the events. IN APPRECIATION On behalf of the Board of Directors, I would like to thank the management and staff union, as well as regulators, government agencies and shareholder, for their valuable advice and support in the last financial year. To the members of the Board, thank you for your guidance and counsel. To my colleagues at Singapore Power, thank you for your tireless efforts and I look forward to powering tomorrow’s possibilities with you. MOHD HASSAN MARICAN Chairman July 2016 9 BOARD OF DIRECTORS TAN SRI MOHD HASSAN MARICAN HO TIAN YEE TAN CHEE MENG Tan Sri Mohd Hassan Marican is the Chairman of Singapore Power Ltd. He joined the Board on 15 February 2011 and was appointed Chairman on 30 June 2012. Tan Sri Hassan is also the Chairman of Pavilion Energy Pte Ltd, Pavilion Gas Pte Ltd, Sembcorp Marine Ltd, Lan Ting Holdings Pte Ltd; and a Director of Sembcorp Industries Ltd, Regional Economic Development Authority of Sarawak, Sarawak Energy Berhad, Lambert Energy Advisory Ltd and mh Marican Advisory Sdn Bhd. He is also a Senior International Advisor of Temasek International Advisors, a subsidiary of Temasek Holdings. Tan Sri Hassan was the President & CEO of Malaysia’s Petroliam Nasional (PETRONAS) from 1995 until his retirement in February 2010, with over 30 years of experience in the energy sector, finance and management. Mr Ho Tian Yee joined the Board in May 2003. He is also a Director of AusNet Services Ltd, Managing Director of Pacific Asset Management (S) Pte Ltd, and an Investment Advisor at Blue Edge Advisors Pte Ltd. He serves on the Board of Mount Alvernia Hospital, and is the Chairman of Fullerton Fund Management Co Ltd. Mr Ho is also a director of two public-listed companies in the DBS Group, DBS Group Holdings Ltd and DBS Bank Ltd. He has over 30 years of experience in managing financial products and organisational management, and has served on the Boards of several companies. Mr Tan Chee Meng joined the Board in August 2005. Mr Tan was appointed as a Director of AusNet Services Ltd on 11 May 2016. A Senior Counsel, Mr Tan is Deputy Chairman of WongPartnership LLP. Mr Tan sits on the boards of Urban Redevelopment Authority, Jurong Town Corporation, St Gabriel’s Foundation, All Saints Home, WOPA Services Pte Ltd, TJ Holdings (III) Pte Ltd and the Arts House Ltd. He is also the Chairman of the School Management Committee of Assumption English School. 10 CHOI SHING KWOK OON KUM LOON Mr Choi Shing Kwok joined the Board in August 2006. He is the Permanent Secretary of the Ministry of the Environment and Water Resources. Mr Choi was formerly the Chairman of PowerGas Ltd and a Director of SP PowerAssets Ltd. He has also served on the boards of many other companies and statutory boards in the past. Formerly the Permanent Secretary of the Ministry of Transport, Mr Choi has had a long career in government and was awarded the Meritorious Service Medal in 2000 and the Long Service Award in 2004 by the Government of Singapore. He has also received state awards from foreign governments. Mrs Oon Kum Loon joined the Board in April 2010. She is also a Director on the boards of Keppel Land Ltd and Jurong Port Pte Ltd. Mrs Oon has about 30 years of extensive experience with DBS Bank Ltd, and held positions including Chief Financial Officer, Managing Director and Head of Group Risk Management. During her career with the bank, she was responsible for treasury and markets operations, corporate finance, and credit management and for the development and implementation of a group-wide integrated risk management framework. 11 BOARD OF DIRECTORS TAN PUAY CHIANG ONG YEW HUAT TIMOTHY CHIA CHEE MING Mr Tan Puay Chiang joined the Board in April 2012. Mr Ong Yew Huat joined the Board in February 2013. Mr Timothy Chia joined the Board in June 2014. Mr Tan is the Chairman of SP Services Ltd and is also a Director on the boards of Neptune Orient Lines Ltd and Keppel Corporation Ltd. Mr Tan was the Chairman of ExxonMobil (China) Investments Co from 2001 to 2007. During his 37-year career with Mobil and later ExxonMobil, he held extensive executive management roles in Australia, Singapore and the United States. Mr Tan had been a member of various business and industry boards including the Australian Institute of Petroleum, the Washington, D.C.-based National Policy Association, and the American Chamber of Commerce in Hong Kong. He is the Chairman of United Overseas Bank (Malaysia) Bhd, the National Heritage Board, Singapore Tyler Print Institute and the Tax Academy of Singapore. He also serves on the boards of United Overseas Bank Limited, Singapore Mediation Center and Ascendas- Singbridge Pte Ltd. Mr Ong, a former board member of the Singapore Accounting and Corporate Regulatory Authority, and the Public Accountants Oversight Committee, retired as the Executive Chairman of Ernst & Young Singapore after serving 33 years with the firm. Mr Chia is Chairman of Gracefield Holdings Limited and Hup Soon Global Corporation Private Limited. He is a member of the Board of Trustees of Singapore Management University, Advisory Council Member of the ASEAN Business Club (“ABC”) and the co-chair of ABC Singapore. Mr Chia also serves on the boards of several private and public-listed companies in Singapore as well as in the region. Mr Chia was instrumental in the founding of Hup Soon Global. Prior to Hup Soon Group. Mr Chia was a director of PAMA Group Inc from 1986 to 2004 where he was responsible for private equity investments and from 1995 to 2004, he was President of PAMA. Mr Chia also previously served as Vice President of the Investment Department of American International Assurance Company Ltd, President of Unithai Oxide Company Ltd and Chairman – Asia for UBS Investment Bank. 12 NG KWAN MENG WONG KIM YIN Mr Ng Kwan Meng joined the Board in June 2014. He is the Chairman of Aestiwood Pte. Ltd. and a Director of Tasek Jurong Limited. Mr Ng retired in August 2013 as Managing Director and Head, Group Global Markets at United Overseas Bank after serving 30 years with the bank. He was also an Executive Director and Chief Executive Officer of UOB Bullion and Futures Ltd, and a Director of Tuas Power Ltd. Mr Ng was involved in the promotion of the forex and debt capital markets in Singapore. He was a member of the Singapore Foreign Exchange Market Committee, the working group on Financial Industry Competency Standards and National Integration Working Group for the Community. Mr Wong Kim Yin is the Group Chief Executive Officer of Singapore Power Ltd. He is also the Chairman of SP PowerAssets Ltd, PowerGas Ltd, SP Telecommunications Pte Ltd, Singapore District Cooling Pte Ltd, SPI Management Services Pty Ltd and Enterprise Business Services (Australia) Pty Ltd as well as a Director of SP Services Ltd. Mr Wong is also a Director of SeaTown Holdings Pte Ltd, a member of the Board of Governors, Singapore Polytechnic and the Council for Private Education. Mr Wong was formerly Senior Managing Director, Investments at Temasek International (Pte) Ltd, where he had been responsible for investments in various sectors, including the energy, transportation and industrial clusters. Prior to Temasek, he was with the AES Corporation, a global power company listed on the New York Stock Exchange. 13 SENIOR MANAGEMENT IN ALPHABETICAL ORDER AMELIA CHAMPION Head Corporate Affairs JIMMY KHOO Managing Director Singapore District Cooling SIM KWONG MIAN Executive Vice President Chairman, SP Engineering Board JEANNE CHENG Chief Risk Officer PETER LEONG Managing Director SP PowerGrid TAN WEI KEONG Head Internal Audit LENA CHIA Chief Legal Officer & General Counsel LIM CHOR HOON Chief Talent Officer Human Resource SAMUEL TAN Chief Information Officer MICHAEL CHIN Managing Director Special Projects SP PowerGrid CHUAH KEE HENG Managing Director SP Services STANLEY HUANG Chief Financial Officer LIM HOWE RUN Head Regulatory Management and Strategic Investments CHRIS LIM Managing Director SP Training and Consultancy Company POH MUI HOON Chief Executive Officer SP Telecommunications SAMUEL TSO Head Group Safety and Health WONG CHIT SIENG Chief Corporate Officer WONG KIM YIN Group Chief Executive Officer 14 GROUP STRUCTURE SP PowerAssets SINGAPORE OPERATIONS Singapore District Cooling AUSTRALIA INVESTMENTS SGSP (Australia) Assets (40%) SP Cross Island Tunnel Trust PowerGas SP Training and Consultancy Company SP Telecommunications AusNet Services (31.1%) SP PowerGrid Power Automation (51%) SP Services We own and operate Singapore’s electricity and gas transmission and distribution networks. We also provide meter reading, billing and customer service support for the utilities market. SP PowerAssets owns the electricity transmission and distribution assets, while PowerGas owns the gas transmission and distribution assets. SP Cross Island Tunnel Trust is a business trust with a portfolio comprising the North-South and East-West transmission cable tunnel assets. SP PowerGrid manages the electricity and gas transmission and distribution networks owned by SP PowerAssets and PowerGas. SP Services provides market support services to customers for electricity, gas, water and refuse removal, and facilitates electricity retail market competition. Singapore District Cooling provides chilled water services for airconditioning in buildings. SP Training and Consultancy Company provides consultancy and training, leveraging SP’s expertise in developing and operating energy utility infrastructure and businesses. SP Telecommunications provides telecommunication infrastructure services. Power Automation is a joint-venture systems integration company providing power system control, smart grid/metering, protection system and substation automation solutions. SGSP (Australia) Assets (SGSPAA) and AusNet Services form the two main arms of our business in Australia. Together, their presence spans eastern Australia, and includes electricity and gas transmission and distribution ownership and operation, as well as related services. SGSPAA comprises Jemena, which owns and operates gas transmission pipelines, and gas and electricity distribution networks in New South Wales, Queensland, Victoria and the Australian Capital Territory, and Zinfra Group, which provides engineering, operations, maintenance and construction services to Jemena and external clients. AusNet Services owns and operates Victoria’s electricity transmission network, an electricity distribution network in eastern Victoria, and a gas distribution network in western Victoria. 15 CORPORATE GOVERNANCE ETHICS & ACCOUNTABILITY The Group endeavours to enhance shareholder value by ensuring the highest standards of corporate governance, transparency, accountability and integrity. The Group adheres closely to the principles and guidelines set out in the Singapore Code of Corporate Governance 2012 (the Code) for listed companies. The Company has adopted the Code as its guide for best practice standards and put in place an internal framework to ensure good corporate governance in its business practices and activities. The Whistleblower Policy, implemented since 2005, seeks to strengthen ethical business conduct in the Group. SETTING DIRECTION The Board provides broad strategic directions for the Group and undertakes key investment and funding decisions. In addition, the Board ensures that Management maintains a robust system of internal controls to protect the Group’s assets and reviews the Group’s financial performance. The Board typically meets at least four times a year. Special Board meetings may be convened as and when necessary to consider urgent corporate actions or specific issues of importance. During the financial year, two Board Strategic Reviews were also held. Directors with potential conflict in specific subject matters are recused from the relevant information flow, deliberation and decisions of such matters. ACCESS TO INFORMATION The Board is provided with relevant information prior to Board meetings and on an ongoing basis so as to enable them to make informed decisions to discharge their duties and responsibilities. Board papers include management financial reports, annual budgets and performance against budget, updates on key outstanding issues and updates on new legislative developments. The Board has separate and independent access to Senior Management. Should the Directors, whether as a group or individually, require independent professional advice to carry out their duties, the Company will arrange to appoint, at the Company’s expense, professional advisors to render due advice. Newly-appointed Directors attend an orientation programme to familiarise themselves with the Group’s business and governance practices. Directors are encouraged to attend appropriate courses, conferences and seminars so as to be better equipped to effectively discharge their duties as Directors. BOARD COMPOSITION There is a strong element of independence in the Board composition. Other than Mr Wong Kim Yin, who is the Group CEO, all the directors are independent. The Nominating Committee reviews the independence of each Director annually and provides its views to the Board for the Board’s consideration in accordance with the Code. It also evaluates the Board’s performance on an annual basis. The current Board size of 10 is appropriate for effective decision-making, taking into account the scope and nature of the Group’s operations. Collectively, the Directors have a wealth of expertise and experience in the management of business at senior and international levels. BOARD COMMITTEES The SP Board is supported by board committees to facilitate effective supervision of the Management. These are the Board Executive Committee, the Audit Committee, the Board Risk Management Committee, the Nominating Committee and the Staff Development and Compensation Committee. 16 As and when required for specific projects, special board steering committees and due diligence committees are formed to provide support and guidance to Management. BOARD EXECUTIVE COMMITTEE The Board Executive Committee (ExCo) comprises five Directors, four of whom are independent. The ExCo assists the Board in overseeing the performance of the Company, its subsidiaries and its associated companies. It also reviews, endorses, approves or recommends to the Board for approval, acquisitions, financing plans, and the annual operating and capital expenditure budgets of the Group. The ExCo typically meets at least four times a year. AUDIT COMMITTEE Currently, the Audit Committee (AC) comprises five independent Directors. Members of the AC have recent and relevant accounting or related financial management expertise and experience to discharge their responsibilities. The main function of the AC is to assist the Board in discharging its statutory and oversight responsibilities relating to the financial reporting and audit processes, the systems of internal controls and the process of monitoring compliance within applicable laws, regulations and codes of conduct. Responsibilities of the AC include: • Review and approval of the audit plans of external and internal auditors; • Review of the adequacy of the internal audit function; • Review of the financial statements of the Group and the Company; • Review of the independence and objectivity of the external auditors; and • Nomination of external auditors for reappointment. BOARD RISK MANAGEMENT COMMITTEE The Board Risk Management Committee (BRMC) comprises five members, four of whom are independent. The BRMC assists the Board in fulfilling its oversight responsibilities by reviewing: • the type and level of business risks that the Company, its subsidiaries and associated companies undertake on an integrated basis to achieve their business strategy; and • the policies, procedures and methodologies for identifying, assessing, quantifying (where appropriate), monitoring and mitigating risks. The BRMC is supported by the Group Risk Management Office in its risk governance responsibilities. While the BRMC oversees the SP Group’s risk management framework and policies, the risk ownership remains with the business groups. The BRMC typically meets at least three times a year. NOMINATING COMMITTEE The Nominating Committee (NC) comprises four Directors, all of whom are independent. The NC is responsible for formulating policies and guidelines on matters relating to Board appointments, reappointments, retirement and rotation of Directors. The NC, in consultation with the Chairman of the Board, considers and makes recommendations to the Board on the appropriate size and needs of the Board. New Directors are appointed by the Board after the NC has endorsed their appointment. New Directors must submit themselves for re-election at the next Annual General Meeting (AGM) of the Company pursuant to the Constitution of the Company. The Constitution of the Company also require not less than one-third of the Directors to retire by rotation at every AGM. The NC typically meets at least twice a year. The AC typically meets at least three times a year. 17 CORPORATE GOVERNANCE STAFF DEVELOPMENT AND COMPENSATION COMMITTEE The Staff Development and Compensation Committee (SDCC) comprises four Directors, all of whom are independent Directors. The SDCC oversees the remuneration of the Group Chief Executive Officer and senior executives. The SDCC establishes and maintains an appropriate and competitive level of remuneration to attract, retain and motivate senior executives to manage the Group successfully. No Director is involved, or has participated, in any proceedings with respect to his or her own remuneration. The SDCC typically meets at least twice a year. COMPOSITION OF BOARD AND BOARD COMMITTEES Board Members Audit Committee Board Executive Committee Board Risk Management Committee Nominating Committee Staff Development & Compensation Committee Tan Sri Mohd Hassan Marican, Chairman - Chairman - Member Chairman Mr Ho Tian Yee - Member Chairman - - Mr Tan Chee Meng Member Member - Chairman - Mr Choi Shing Kwok Member - - Member - Mrs Oon Kum Loon Member - Member - Member Mr Tan Puay Chiang - Member Member - - Mr Ong Yew Huat Chairman - - Member - Mr Timothy Chia Chee Ming - - Member - Member Mr Ng Kwan Meng Member - - - Member Mr Wong Kim Yin* - Member Ex-officio - - * Non-independent 18 RISK AND BUSINESS CONTINUITY MANAGEMENT SP is committed to ensuring that a strong and robust risk management system is in place for effective corporate governance, sound decision-making and efficient operational management. In addition to the generic framework of risk identification, assessment and treatment, SP proactively considers emerging risks in order to ensure business resilience. All this has translated into sustainable business performance that enables reliable and efficient utilities supply all year round. The SP Group’s guiding principle is that every employee is a risk manager in his respective area of work. Key risk issues and mitigation plans are proactively highlighted to the Risk Management Committees of the respective subsidiaries, as well as to the Board Risk Management Committee (BRMC). Key risk issues are monitored and necessary actions are taken, including remediation and business continuity planning. We continue to promote a culture of risk awareness amongst staff through initiatives such as induction courses and workshops, publishing relevant articles in company periodicals, and regular interaction between risk management teams and risk owners. KEY INITIATIVES OF RISK AND BUSINESS CONTINUITY MANAGEMENT (BCM) IN FY15/16 • Conducted risk assessment workshops with SP principal operating subsidiaries • Conducted a review of SP’s Enterprise Risk Management framework • Enhanced existing risk management processes • Maintained risk governance oversight of major projects including Full Retail Competition • Distributed N95 respirators and digital thermometers to staff, and installed air purifiers as part of the haze response plan • Successfully conducted business continuity exercises, including mobile power sub-station deployment and contact tracing, to ensure emergency preparedness and operational resilience in the event of any major incident or business disruption from local power outages to outbreaks of pandemics. • Conducted monthly BCM briefings for 460 new staff 19 CERTIFICATION AND ACCREDITATION BCA-IDA Green Mark SS564 (Energy & Environment Management System) Singapore Power Group by Building Construction Authority, 2015 ISO50001 (Energy Management) Singapore Power Group by Building Construction Authority, 2015 Singapore Innovation Class Certification, Singapore Quality Class Certification (STAR) Singapore Service Class Certification SP Services by SPRING Singapore, 2010 to 2018 People Developer Standard Singapore Power, 2000 to 2017 SP PowerGrid, 2005 to 2017 SP Services, 2005 to 2018 by SPRING Singapore ISO/IEC 17025:2005 in Electrical Testing for Electricity Meters SP PowerGrid by the Singapore Accreditation Council – Singapore Laboratory Accreditation Scheme, 2000 to present ISO/IEC 17025:2005 in Electrical Testing for Current Transformers SP PowerGrid by the Singapore Accreditation Council – Singapore Laboratory Accreditation Scheme, 2000 to present ISO 9001:2008 Certification For Quality Management System SP PowerGrid (Distribution Control & Customer Services Section) by Certification International, FY06/07 to present SP PowerGrid (Network Development) (Electricity) by Certification International, FY02/03 to present SP PowerGrid (Network Management) (Electricity) by Certification International, FY02/03 to present SP PowerGrid (Gas Operations) by SGS International Certification Services Singapore Pte Ltd, FY00/01 to present SP Services by BSI Management Systems, FY04/05 to present ISO/IEC 17025:2005 in Calibration and Measurement for Gas Flow Meters SP PowerGrid by the Singapore Accreditation Council – Singapore Laboratory Accreditation Scheme, 2005 to present ISO/IEC 27001:2013 in Operations and Maintenance of Downstream Gas Transmission and Distribution SP PowerGrid (Gas Operations) by TÜV SÜD PSB Pte Ltd, 2014 to 2017 ISO/IEC 27001:2013 SP PowerGrid (SCADA Section) by DNV GL Business Assurance, 2016 to 2019 BS OHSAS18001:2007 Certification for Occupational Health & Safety Management System SP Services by Bureau Veritas, 2014 to 2017 Singapore District Cooling by TÜV SÜD PSB Pte Ltd, 2014 to 2017 SS506 Part 1:2009 BS OHSAS 18001:2007 Certification for Occupational Health and Safety Management System SP PowerGrid by Certification International, 2014 to 2017 SS 506 Part 3:2013 Certification for Occupational Safety & Health Management System SP PowerGrid (Gas Operations) by Certification International, 2015 to 2018 20 AWARDS Top 50 Engineering Feats District Cooling System for Marina Bay Singapore District Cooling Cross-Island and Jurong Island - Pioneer Cable Tunnels SP PowerGrid (Special Projects – Cable Tunnels Section) World Class Electricity Grid Reliability Singapore Power Group by Institute of Engineering Singapore (IES), 2016 District Cooling Utility of the Year Award (2015) Singapore District Cooling by Fleming Gulf, 4th Asia Pacific District Cooling Conference, 2015 MND Minister’s Award (Team) Singapore District Cooling by Ministry of National Development (MND), 2016 Asian Utility Week Awards: Best Customer Engagement Project Award for SP Services App SP Services, 2016 Gold Award – Community Service SP Services by Mob-Ex Awards, 2016 Gold Award – Health & Safety SP PowerGrid (Special Projects – Cable Tunnels Section) by Royal Society for Prevention of Accidents, 2016 Minister’s Honour Roll (Star) Singapore Power Group by the Ministry of Home Affairs, 2013 to 2018 Advocate of NS (Organisations) Singapore Power Group by the Ministry of Defence, 2015 to 2018 Singapore H.E.A.L.T.H. Platinum Award Singapore Power Group by the Health Promotion Board, 2004 to 2018 Most Innovative Project in The Energy Sector for Knowledge Management (KM) System Singapore Power by OpenText Elite Awards, 2015 International APEX award Award of Excellence for Design and Illustration – Print Ads and Advertorials The Electricity Times Singapore Power by Communications Concept, 2016 International APEX award for Gas Safety Awareness campaign: Award of Excellence for Campaigns, Programs and Plans – Public Service Gas Safety Awareness Campaign Singapore Power by Communications Concept, 2016 Asia-Pacific Stevie Awards: Bronze Award for Innovation in Community Relations or Public Service Communications Gift of Power campaign Singapore Power 2016 International APEX award Grand Award for Design and Illustration – Design and Layout 20 Power Facts for spectrum Magazine (Feb/Mar 2015) Singapore Power by Communications Concept, 2016 21 REMEMBERING LEE KUAN YEW Right Chairman Tan Sri Mohd Hassan Marican delivered a message and led staff in a minute of silence on 23 March 2015. Above Staff penned tributes in the Condolence Book before the SP delegation went to Parliament House to pay their last respects. ingapore’s founding Prime Minister S Lee Kuan Yew was a trailblazer in every way. Under his visionary leadership, Singapore was transformed from a third to a first world country in a single generation. When he passed away on 23 March 2015, Singapore Power stood alongside the nation to pay tribute to him and honour his legacy. Condolences penned by staff across the SP Group were compiled into a book that was delivered to the Prime Minister’s Office. A delegation of SP staff also paid their last respects to Mr Lee at Parliament House. SP’s senior management joined representatives from other Temasek portfolio companies to distribute umbrellas to members of the public waiting in line to enter Parliament House. Our electricity and gas operations officers were also on standby during both the week-long lying-in-state at Parliament House and the state funeral on 29 March 2015 to ensure that proceedings went smoothly. 22 Top Left Mrs Josephine Teo, with UPAGE General Secretary Abdul Samad bin Abdul Wahab (in blue SP polo), listens to Bendemeer Secondary School students share their aspirations. Top Right UPAGE leaders and SP senior management prepare the books for distribution. Left Mrs Josephine Teo unveils the cover of the book, ‘LKY: Follow that Rainbow, Go Ride It’. LKY’S LIFE LESSONS FOR STUDENTS SP commemorated the first anniversary of the passing of Singapore’s first Prime Minister Lee Kuan Yew by partnering with Mapletree Investments to give all secondary school students a copy of “LKY: Follow that Rainbow, Go Ride It”, published by Straits Times Press. Mrs Josephine Teo, Senior Minister of State, Prime Minister’s Office, Ministry of Foreign Affairs and Ministry of Transport, launched the book with SP and Mapletree on 23 March 2016 at Bendemeer Secondary School. Union of Power & Gas Employees (UPAGE) and Building Construction and Timber Industries Employees’ Union (BATU) leaders attended the launch. Targeted at teenagers between 13 and 17-years old, it chronicles the life of Mr Lee, and is structured around the four key guiding values – idealism, courage, resilience and tenacity – that helped him and Singapore’s other Founding Fathers overcome seemingly insurmountable challenges. It also captures how Mr Lee led his life through extracts from newspaper articles and interviews, quotes and historical photographs. We hope that new generations of Singaporeans will be inspired by Mr Lee’s character, values and vision, and contribute to making Singapore shine even more brightly. 23 RELIABILITY POWERHOUSE • Commissioned the world’s largest underground district cooling network in Marina Bay in March 2016. Singapore District Cooling helps customers achieve up to 40 per cent in energy savings • Remained among the world’s highest-rated utility companies in terms of reliability and efficiency, with our customers experiencing just 0.56 minute of electricity interruption and 0.16 minute of gas interruption in FY15/16 • Three SP projects were voted among Singapore’s top 50 Engineering Feats in the Institution of Engineers (IES) Singapore’s IES-SG50 competition – Our World Class Electricity Grid Reliability, District Cooling System for Marina Bay and Cross-Island and Jurong Island-Pioneer Cable Tunnels Singapore District Cooling helps customers achieve up to 40% in energy savings From Left Benjamin Ng Jet Hon Executive Engineer, Network Management, Gas Operations Ken Kong Chee Keen Principal Engineer, Network Management, Gas Operations RELIABILITY POWERHOUSE R eliable energy infrastructure is vital for the smooth running of households, businesses and cities. In Singapore, ensuring that this service is dependable, uninterrupted and safe is a key priority for SP, and a critical component of our business strategy. We continually invest in improving our systems and processes, and seize opportunities to create sustainable growth. In FY15/16, we broke new ground with a number of major projects. We completed our first underground substation at Changi Expo and commissioned the Changi East and Upper Jurong II 230kV substations. We also commissioned the world’s largest underground district cooling network, run by our subsidiary Singapore District Cooling (SDC), which keeps Marina Bay cool. We upgraded and expanded critical power and gas networks, and network monitoring systems. We also took steps to ensure stable and reliable power supply for the future with major new transmission projects planned, and are on track to complete our Transmission Cable Tunnel Project by 2018. Our commitment to fulfilling our reliability promise has helped us record among the lowest incidence of power and gas supply interruption in the world. Last year, our customers experienced an average 0.56 minute of electricity interruption. We achieved zero transmission minutes lost, which means there was no supply interruption at the electricity transmission network level. Our gas customers experienced an average 0.16 minute of gas interruption. We continually look for innovative and cost-effective Minister for National Development Lawrence Wong toured the Singapore District Cooling’s Marina Bay plant during the commissioning event on 3 March 2016. 26 ways to do our work faster, better and more safely, and empower our staff with the knowledge they need to increase productivity and bring value to our customers and stakeholders. COUNTING ON SOLID NETWORKS Cooling down the Bay In March 2016, we commissioned the entire Marina Bay district cooling network following the third phase of capacity expansion. With the expansion, SDC now operates the world’s largest underground district cooling network. Buildings consume some 30 per cent of Singapore’s energy, and air-conditioning accounts for half their consumption. SDC’s services translate into energy savings of up to 40 per cent for customers. It also means that gardens, restaurants and infinity pools can take the place of unsightly rooftop cooling towers. The plants have a total installed capacity of 217MW, and serve 1.7 million square metres of Gross Floor Area. This idea, more than a decade in the making and supported by a robust network design, strong engineering team and high operational standards, contributes to realising the vision of an environmentally sustainable Marina Bay – and ultimately, a sustainable Singapore. Even as we look forward to welcoming new customers in the district, we are already working with the Urban Redevelopment Authority and Building and Construction Authority to expand the use of district cooling in Singapore. Overseas, we are building a district cooling system for CapitaLand’s Raffles City development in Chongqing, China. Once completed, the system will enable the development to achieve up to 50 per cent energy savings, and reduce utility cost by about S$30 million over 20 years. Raffles City Chongqing is the largest single investment by any Singapore firm in China, with total development cost expected to be around S$4.2 billion. Powering for Growth On 31 December 2015, we commissioned our first underground transmission substation, the Changi Expo 66kV substation, at Changi Business Park. It will provide 66kV intake supply to the MRT Downtown Line 3 Extension, and to multinational corporations and industries in the area. To meet growing electricity demand in the Jurong and Changi areas, 230kV substations were commissioned in Upper Jurong II and Changi East in June 2015 and July 2015, respectively. Enhanced distribution management We have upgraded our Distribution Management System (DMS), a critical system for remote monitoring and control functions for our entire 22kV network of 6,600 substations. The system also provides monitoring and control for 3,420 substations in our 6.6kV network. Following the upgrading, the DMS now includes a biometric access control system. Engineers can use artificial intelligence instead of desktop planning exercises to run contingency scenarios for equipment maintenance. The system also automatically produces and broadcasts reports on network faults as soon as they occur. Since June 2015, we have progressively implemented remote monitoring and control capabilities at our 6.6kV substations. The system has been upgraded to protect against cyber-attacks, improve system robustness, and streamline network database updating processes. 27 RELIABILITY POWERHOUSE Expanded Gas Network Infrastructure We expanded our gas transmission network towards Senoko in the North. Approximately 14km of pipelines – from Jalan Bahar to Mandai and the Mandai Offtake Station II – were completed and commissioned in March 2016. Another 12km of pipelines – from Mandai to Senoko and the Woodlands East Offtake Station – will be constructed by December 2016. This enables the safe and reliable delivery of gas from the Singapore LNG Terminal located at Jurong Island to existing and new customers in the northern part of the island, including power plants. More Capital Projects To meet customers’ growing power needs and ensure timely renewal of aging assets, we plan to roll out several major transmission projects over the next five years. These include the development of a 400/230kV substation at Jurong Island, and the progressive replacement of 230kV circuits through the North-South and East- West underground cable tunnels. The new West Jurong 400/230kV Substation, to be commissioned in December 2018, will reinforce our 400kV network and help meet the growth in demand in the western part of Singapore. This will facilitate and increase the transmission of power from Jurong Island to the mainland. Technical Officer Mohamad Ridhwan Bin Mansor conducting a gas leak survey as part of our regular maintenance to ensure the integrity of our network. Interconnecting Gas Networks Singapore’s two medium pressure gas networks that serve customers in the Jurong and Tuas areas were successfully interconnected in November 2015. The interconnection improves network supply reliability, and promotes contestability among gas shippers and retailers. Transmission Cable Tunnel Project Milestones The North-South and East-West cable tunnels, which will allow the efficient installation and replacement of underground cables, sit below the MRT underground system and are unprecedented in scale. When completed in 2017 and 2018 respectively, they will provide a cost-effective, long-term solution for the supply of reliable, quality electricity to future generations of customers. We have completed close to 85 per cent of the tunnelling for the project, with distances of 15,327m and 13,643m achieved on the North-South and East-West tunnels respectively as of March 2016. 28 Our engineers behind the Cable Tunnel project – one of three SP projects named among Singapore’s top 50 engineering feats. (From left) Koh Keng Boon, Tuem Heng Seng, Jack Puang, Shawn Seah, Weng Liwei, Yew Mun Cheong and Winston Lian. Close to 40 per cent of the Jurong Island-Pioneer Cable Tunnel, which connects the 400kV substation at Jurong Island to mainland Singapore, has also been completed. In all, we have achieved seven tunnel boring machine (TBM) breakthroughs, negotiating the tightest tunnel curvatures in Singapore. On 31 January 2016, we made history with the first ever docking of two TBMs in Singapore, 60m under the Holland Village MRT station. All tunnelling for the remaining 11 TBM drives are scheduled for completion by March 2017. Visit to SP’s Cable Tunnel North Buona Vista shaft on 28 January 2016 by Chan Chun Sing, NTUC Secretary- General, Minister, Prime Minister’s Office, and Member of Parliament for Tanjong Pagar GRC. 29 RELIABILITY POWERHOUSE Our standby crew provides the support that enables major events, such as the 28th SEA Games Singapore 2015, to run smoothly. At the right place, right time The upgrading of our SP Services Wireless Workforce Management System (WWMS) was completed in December 2015. The WWMS is an integral part of our service delivery operations. It ensures that our technicians arrive at the right location at the right time for supply activation or termination, installation inspection or meter readings. With the latest upgrade, our field services teams can use the WWMS app on their iPads to get more information on the job while on-the-go. New features, including camera and video functions, have also improved productivity, allowing site photos to be uploaded directly into the system via tablets. Our engineering feats Three SP projects – underground district cooling system, underground cable tunnels and world-class electricity grid – were voted by the public to be among Singapore’s top 50 engineering feats. This is an endorsement of our engineering capabilities and our commitment to Singapore’s sustainability drive. This competition was organised by the Institution of Engineers Singapore as part of its 50th anniversary celebrations. Leading by example SP’s Senior Management team are on a 24-hour roster and will be activated to go onsite when there are serious electricity supply disruptions, regardless of the cause of the incident. Together with our engineers, they will be ready to tackle issues and address concerns at the site. Green enterprise data centre Our SP Services enterprise data centre received three certifications – BCA-IDA Green Mark, SS564 (Energy & Environment Management System), and ISO50001 (Energy Management). The data centre was designed and built with environmentallyfriendly features, adopting industry best practices and the latest technologies to reduce energy consumption and its carbon footprint. Prominent green features include a cold aisle containment system, highly efficient power equipment, precision cooling and chilled water systems, and the use of natural lighting and LEDs with motion sensors. These features will reduce power consumption at the data centre by 15 per cent every month. PRODUCTIVITY A better way to work We have created a suite of training programmes at our Lean Academy to educate and equip our staff with the necessary skill sets to eliminate wasteful work processes. More 30 than 95 per cent of our staff have completed the DOWNTIME online training programme, which addresses waste that could be caused by Defects, Overproduction, Waiting, Not utilising talent, Transportation, Inventory, Motion and Extra processing. Customised workshops and forums strengthened our managers’ and leaders’ understanding of Lean techniques, which seek to maximise customer value while minimising waste. Armed with Lean insights, our staff shared ideas and best practices on the VOICES staff suggestion portal. More than 3,700 ideas were submitted and 100 improvement initiatives pursued in 2015. They are expected to collectively save the company S$16 million. Delivering Sustainability In September 2015, we embarked on an ambitious pilot project – Project Maximus – to embed Lean tools and practices into our operations over a nineweek induction period. The project kicked off at our Pasir Panjang District Office Inventory Management store. Staff came up with 26 ideas and six improvement projects that would potentially lead to a 5 per cent reduction in terms of man-hours, and S$1.3 million in outright savings for SP. Following the successful pilot, we identified 32 core sections that will undergo the same programme over the next two years. To sustain SP’s transformation into a Lean organisation, we integrated productivity with staff reward programmes, and simplified existing policies to make it easier to recognise staff efforts. Process Automation To improve turnaround time for cable preparation during installation, maintenance and repair work, SP invested in an Automated Coiling Machine. This significantly reduces the amount of time needed to prepare cables, and requires only a fraction of the manpower to perform the task manually. The machine comes with a hydraulic lifting mechanism and a digital measuring system, improving both safety and the accuracy of the coiled lengths to minimise re-coiling. Supporting national events We supported several national and major events in FY15/16. Close to 500 officers from Electricity and Gas Operations were mobilised for standby duty during National Day and the SG50 celebrations, the National Day Rally, the Formula 1 Singapore Airlines Singapore Grand Prix, the 28th SEA Games Singapore 2015, and the 8th ASEAN Para Games Singapore 2015. Our teams were involved in planning, discussions, practices and rehearsals to ensure there were no electricity or gas interruption during these events. Another poignant example was when our officers were also at hand to support the lying-in-state and state funeral of founding Prime Minister Lee Kuan Yew as we mourned alongside the nation on his passing in March 2015. The Automated Coiling Machine supports our productivity process by reducing the manpower required and time taken to re-coil cables. 31 DRIVING INNOVATION • Developed 17 apps, including iTalent and the Condition Monitoring inspection app, to boost productivity and collaboration among staff • Rolled out an e-biz portal to make it more convenient for potential partners to work with us • SP Services’ mobile app for customers picked up the Gold Award at Mob-Ex 2016 and was named “Best Customer Engagement Project” at Asian Utility Week 2016 S$3.4 million Projected productivity savings over two years as a result of the new electronic and digital tools for all staff. Standing from left Than Keng Hwa, Kenny Chiang Kwok Hoo, Leong Fai Choy, Chua Bing Sheng, Lam Yee Ki, Steven Chew Lai Keat Front row from left Ng Kim Yi Technical Officer, Network Management, Electricity Operations Ng Guan Jie Technical Officer, Network Management, Electricity Operations Lee Kok Kin Deputy Director, Group CEO’s Office Standing from left Chua Zhi Xin, Teo Yi Qian, Melvin Ng Cheng Li, Malcolm Samuel, Kee Yan Hong, Pyae Ko Ko, Bryan Lee Zhen Yuan, Daniel Quick Rui Wen Front row from left Darryl Ng Zhi Wei, Chen Jing Wen DRIVING INNOVATION The team from the InfoComm Technology Department Human Resource Systems section behind the iTalent talent management system – (from left) Puli Bhuvaneswari, Chua Hwee Nee, Andrew Soh, Chee Chee Kin and Cheng Wen Sen. nnovation is the driving force for change. Each I wave of progress propels the global economy forward and delivers improvement to the quality of life of our customers. The first industrial revolution was driven by steam power. The introduction of electricity transformed the way people live. Innovation has continued to provide us with significant advances in electronics, computing, digital networks and communications. We are starting to see the potential of sustainable energy. SP is committed to remain at the forefront of these developments and is driving innovation in every part of our operations so that we are able to continuously improve the quality of life for consumers. In the past year, as part of our innovation roadmap, we continued to digitalise SP to put power in the hands of our customers, partners and employees by providing them with the tools that give added convenience, increased productivity and support our drive towards greater sustainability. Beyond actively integrating new technologies for better customer experience and system performance, we are going a step further, already considering the future needs of our customers. To that end, we set up the SP Centre of Excellence to partner companies, research institutes and other innovative parties to co-develop and commercialise next-generation energy network technologies and solutions. The SP Services team receiving the Gold Award in the “Best Mobile App – Community Service” category at the Mob-Ex 2016. They are: (from left) Chin Wai Tieng, Bertina Cheong, Jacqueline Chew, Melvin Wong, Lynette Tan, SP Services Managing Director Chuah Kee Heng, Seng Siew Foong, Liong Chee Wei, Saskia Tan and Chief Information Officer Samuel Tan. 34 One of the key components in enabling innovation to cater to customer’s future needs is the ability to have fast and secure connections. SP is using its expertise in providing safe and reliable power in the area of telecommunications, providing consumers more choice in this age of increasing data flow. Together, SP’s innovation efforts in energy and communications networks will form the backbone that supports Singapore’s Smart Nation Vision. DIGITALISING SP Award-winning mobile apps We have introduced a number of mobile apps for our customers and staff. Customers have benefited from the SP Services mobile app, which enables them to monitor their utilities consumption patterns, and compare these patterns against those of their neighbours and the national average. They are also able to conduct their own home utilities audits, get energy-saving tips and set targets for lower consumption. The app picked up a Gold Award at Mob-Ex 2016 in the “Best Mobile App – Community Service” category. The Mob-Ex Awards recognises mobile marketing excellence across South Asia, Southeast Asia, and Australia and New Zealand. The app was also named the “Best Customer Engagement Project” during Asian Utility Week 2016, which was held in Bangkok. Providing convenience to our partners We rolled out our own e-biz portal, the Supplier Relationship Management system. Our vendors, developers and government agencies can expect greater convenience and better service when they process tenders, approvals, permits and other documents. Putting Power in the Hands of our Staff A key initiative for our 20th anniversary was to empower every staff with electronic tools that improve the way they work and interact with colleagues and partners. All 3,700 SP staff now have an electronic tablet which provides them with information at their fingertips, enabling them to work on the go. Projected productivity savings from this effort is estimated at S$3.4 million over two years. Our union, the Union of Power and Gas Employees (UPAGE), is a strong advocate of this initiative, which will also see staff benefit from a better quality of life at work. The iPad tablet has also allowed staff to access a number of productivity apps. We have launched a Cable and Gas Pipe Patrolling app, a Gas Meter Replacement app and a Condition Monitoring app. The Cable and Gas Pipe Patrolling app makes earthworks site monitoring more efficient by enabling staff doing patrols and site checks to create real-time recordings and instantly upload time-stamped photographs into a central database, facilitating investigation work. The mobile app also provides access to site maps and the required forms. With the Condition Monitoring inspection app, field staff can submit their inspection records immediately. They can also access live data to guide decision-making in the field. The app, implemented from 1 February 2016, is expected to achieve cost savings of approximately S$300,000, or 404 man days, during its projected lifespan of five years. In all, 17 apps have been developed since August 2013 and more are in the pipeline to help drive the efficiency of our operations. Besides boosting productivity and collaboration, better information and communications channels have helped improve employee engagement. The tools have also sped up the adoption of SP’s customised apps such as SParkle, a peer appreciation and recognition software, and iTalent, a talent management app that allows a wide range of functions, such as performance appraisal, to be done anytime, anywhere. Promoting knowledge exchange Having their own tablets also means our staff can easily access our newly-launched Knowledge Management (KM) System, an online social community where SP staff can share knowledge and discuss work-related topics. Our engineers collect and collate content on the job, including standard processes and procedures, case studies and lessons learnt. The KM System allows for this knowledge to be shared, promoting a culture of continuous learning. Knowledge from more experienced SP engineers benefits the newer members of our community. 35 DRIVING INNOVATION Some 74 online communities had been formed as of March 2016, including the Professional Engineers Guild House, which provides peer support for aspiring engineers working towards professional certification; the Safety Community, which promotes awareness around safety issues and shares observations and audits; and the Cyber Security forum, where discussions about IT risks and threats on the Internet take place. The system was recognised as the “Most Innovative Project for Energy Sector” by OpenText, a global leader in Enterprise Information Management solutions, in November 2015. Documents Registry for better accountability In line with our mission to proactively improve and add value through systems and processes, SP launched the SP Group Critical Documents Registry last year with representatives from each SP business unit, ensuring all critical documents within the SP Group are properly accounted for and stored, and can be easily traced in a common repository. This improves efficiency and productivity in tracking and retrieval, and ensures accountability. Leveraging on data analytics The Data Analytics Task Force was set up in October 2014 for various business units to develop Proof of Value (PoV) projects that use Data Analytics Tools. Our Data Analytics Resources Lab, helps take the successful PoVs to the next stage of development. These projects include Network Management, Geospatial Gas Leak Location Analysis, and Customer Contract and Debt Recovery, among others. One success story is the Geospatial Gas Leaks Location Analysis project, with a pilot completed in February 2016. Using Geospatial Data Analytics Tools, the Gas Asset Strategy and Condition Monitoring Section built a prototype that analyses historical data of gas leaks to determine areas that have a higher propensity for recurrence. This helps to optimise inspection resources. The results of this project are being adopted in gas leak inspections. Consolidating asset management systems We completed the first phase of Project NOVA, an enterprisewide asset management system, in January 2016. The system consolidates and automates manual work processes maintained by the different business units. NOVA will enable remote access of information via mobile apps, and increases staff productivity and effectiveness of workflow processes. It also paves the way for the development of a future-proof system that will drive business process automation within the organisation. SEEING POTENTIAL Next-Generation Solutions In April 2015, we launched the SP Centre of Excellence (CoE), a S$30 million collaboration with the Economic Development Board to drive the innovation and commercialisation of nextgeneration energy network technologies. Mr Neo Kim Hai (middle), Head, Knowledge Management, receiving the ‘Most Innovative Project in the Energy Sector’ award at the OpenText Elite Awards 2015. SP CoE will work with industry partners to co-develop, pilot and proof emerging technologies in SP’s networks. This collaboration does not just develop internal capabilities, but also helps SP’s partners bring their products and solutions to market. Our partners also benefit from SP’s operational expertise, and are able to test their products and solutions in actual networks, in real-time and with real consumers, measure the impact of these innovations, and commercialise them. It also brings to market solutions that improve our customers’ quality of life. Current areas being worked on include energy network digitisation, smart energy management, network sensing and big data analytics. Leveraging power experience for fibre networks Besides providing Singapore with reliable power supply, SP is also providing greater choice as a trusted partner of enterprises in 36 the telecommunications industry. Our telecommunications network arm SP Telecommunications (SPTel), whose extensive optical fibre network runs alongside SP’s nation-wide power lines, will offer connectivity and enabling-technologies to telecommunications carriers, retail service providers, data centres and enterprises. SPTel’s customers include carriers such as China Telecom and HKT, as well as enterprises such as MediaCorp. Through its extensive OpticNet dark fibre network, SPTel also allows data centres, landlords and property developers to strengthen their offerings to their end-customers – enabling organisations, from emerging InfoComm companies to e-commerce brands and entrepreneurs, to be futureready. Its SmartConnect service combines the power of Ethernet with the reliability of optical fibre to optimise connectivity for high quality, secure and speedy connections – whether between people and businesses, or between data centres and key interconnection hubs. In addition, SPTel will provide fibre links to the Woodlands Causeway and the Tuas Second Link, adding to diversity with off-shore connections outside of Singapore. DigiHub, Equinix, Global Switch, 1Net and Kingsland. Seeding the sustainable future SP actively promotes renewables and innovation in technology developments. Among our initiatives is a S$1 million, 5-year sponsorship to help Singapore Polytechnic build solar vehicles and participate in three editions of the World Solar Challenge in 2015, 2017 and 2019. Just three weeks before their scheduled departure to compete in the 2015 edition of the 3,000km solar car race across Australia, the Singapore Polytechnic team’s selfbuilt solar car, SunSPEC4, was destroyed in a fire. With additional funding and logistical support from SP, as well as our undertaking to air freight the SunSPEC4 to save time, both the team and their car were at the starting line on time to be flagged off. SP’s staff, who are also alumni of the polytechnic, travelled with the SunSPEC team to provide additional support and advice on logistics and safety. SP also sponsored a satellite phone with call and data features so the team could keep in touch with families and friends even when in remote areas. SP also launched the SunSPEC Polytechnic & University Sponsorship scheme, that offers SP academic sponsorship to the Singapore Polytechnic students who were part of the SunSPEC solar car team last year. The SunSPEC academic sponsorship scheme recognises the determination, tenacity and strong engineering passion of the students, and expands our pool of enthusiastic future engineers. As the role of data centres grows, with business applications becoming more data-intensive and requiring more bandwidth, SPTel is on track to meet the increasing demand for connectivity, speed, diversity and reliability by creating a data centre fibre fabric linking the nation’s key data centres. To date, SPTel’s customers include Keppel Singapore Polytechnic’s SunSPEC team, sponsored by Singapore Power, at the finishing line of the World Solar Challenge 2015 in Adelaide, Australia. 37 STRIVING FOR SERVICE EXCELLENCE • Customers benefit from our “one-call, one-click and onestop service in one business day” promise when they apply for utilities services • SP Services mobile app empowers customers to be more energy-efficient by helping them track consumption, compare it with their neighbours and set goals to save energy • 84,000 smart meters installed as of April 2016, out of a total 280,000 by 2021, in preparation for full liberalisation of the electricity market 1.4 million The number of customers we serve each month, including fielding some 80,000 calls. Our team reads a total of 3.6 million electricity, water and gas meters every other month. We also process some S$6 billion in utility payments annually. Customers will receive their new utilities bill in August 2016. STRIVING FOR SERVICE EXCELLENCE The app won the Gold Award – Community Service at the 2016 Mob-Ex Awards, a premier event that celebrates mobile marketing excellence across South Asia, Southeast Asia, Australia and New Zealand. The app also won the “Best Customer Engagement Project” award during Asian Utility Week 2016, held in Bangkok. CLEANER, CLEARER BILLS Melvin Chan, Customer Care Officer, helping new condominium homeowners open their utility accounts on-site when they collect their keys. F rom individuals and families to companies and industrial customers, ensuring a convenient, efficient and hassle-free service experience has always been a priority for SP. Whether through technology and innovation, or simply by listening to our customers, we continually strengthen our service culture and strive to enhance every encounter at our service touchpoints. This includes simplifying our bills so they are clear, helping customers make energy-efficient choices, putting utilities management at their fingertips, and providing easy access to assistance and self-help channels. UTILITIES AUDITS AT YOUR FINGERTIPS Following a successful pilot run, we rolled out enhanced e-services to all customers, designed to help them adopt more energy-efficient practices. From May 2016, all our customers are able to keep tabs on their energy and water consumption patterns more easily through the SP Services mobile application, website and email bill summary. The app, available from iTunes and the Google Play Store, lets customers compare their current consumption against that of their neighbours, the national average and their own past consumption. They can also conduct their own home utilities audits, get energy-saving tips, and set targets for lower consumption. Customers now receive their utilities bill in a new design, intended to promote more efficient utilities consumption and help customers better understand billing information. Past consumption and comparisons with that of neighbours and the national average are also available at a glance. The new bill offers utilities-saving tips and advice that can help customers become more energy and water efficient. Several different versions of the new design were tested with customers before the final design, which is simpler and clearer, was selected. EASY UTILITIES APPLICATION FOR NEW HOMEOWNERS Setting up a new utilities account with SP Services has become even more convenient. Customers can apply for utilities services by making one call to our hotline, one click to our website, visiting any of our three customer service centres for one-stop services, and having their utilities connected in one business day. New homeowners can now also open their utility accounts on-site at their new condominiums when they collect the keys. This means having immediate access 40 Thomas Goh (standing), Assistant Director, manages call centre operations, which includes handling about 80,000 phone calls monthly. to electricity and water without having to contact SP Services to open an account and then booking a separate appointment for the utilities to be activiated. This initiative has been very well received. ENGAGING COMMERCIAL AND INDUSTRIAL CUSTOMERS As part of ongoing efforts to build a stronger partnership with our key customers, SP PowerGrid conducted six Power Quality Interest Group (PQIG) meetings between October 2015 and February 2016 for voltage-sensitive customers from seven sectors: Semiconductor & Electronics, Pharmaceutical, Petrochemical & Chemical, Banking, Essential Services, Tourism & Hospitality, and Data Centres. The newly-formed Data Centres cluster was added to the PQIG in view of the sector’s rapid growth. The new cluster’s members had their first meeting in December 2015. GEARING UP FOR FULL LIBERALISATION OF ELECTRICITY RETAIL We continue to gear up for full liberalisation of the electricity market in Singapore, scheduled for the second half of 2018. By then, more than 1.4 million consumers, mainly households, will be able to buy electricity from the retailer of their choice or from the wholesale market. The contestability threshold has been progressively lowered since 2014. With the downward revision in July 2015, commercial and industrial consumers with an average monthly electricity consumption of at least 2,000 kWh became eligible for contestability. SP continues to work closely with new electricity retailers, helping them with the registration and activation of customer accounts. We are also making major upgrades to our systems, including equipping them with the technology and automated processes necessary to handle a higher volume of dealings between consumers and electricity retailers. More Advanced Metering Infrastructure (AMI) meters, or smart meters, will be deployed to cope with the larger number of opt-in customers. A total of 280,000 smart meters are expected to be installed by 2021, up from about 84,000 as of April 2016. AMI meters are capable of measuring contestable customers’ electricity consumption at half-hourly intervals, allowing customers to better manage their consumption and lower their electricity bills. Beyond that, more communication equipment such as Access Points and Relays will be installed to expand and strengthen the existing Radio Frequency communication network. This will not only support retail competition but also future Smart Grid developments. 41 AN ENERGISED WORKPLACE • Strengthened our engineering bench through sponsorship for Professional Engineer certification. To date, we have 100 certified engineers • Welcomed 121 fresh graduates to our in-house leadership training programme, Engineering Development for Graduates (EDGE) since 2013 • Awarded more than 100 scholarships since 2012 • Sponsored 419 staff in their part-time education since 2002 100 certified engineers This makes up 18.5 per cent of our total engineering pool who have their Professional Engineer certification, above the national average of 1.7 per cent. We have the most number of certified engineers inhouse in Singapore. * Figures updated as of March 2016. From Left Jason Chan Wei Hao Manager, Human Resource Anna Ng Lay Tin Director, Human Resource Chua Hwee Nee Assistant Director, Infocomm Technology AN ENERGISED WORKPLACE ur people are integral to O our success. We focus on attracting the best talent, developing them with diverse exposure and training, and ensuring that they have enriching and rewarding careers. We provide our staff with career development and training programmes that are tailored to their strengths and help them keep pace with our digital transformation, even as we continue to reach out to young graduates and other talent through scholarships, awards and internships. Investing in our people ensures both a dedicated workforce and the long-term sustainability of our business. Senior Engineer Lian Zijuan (left) mentors younger engineers like Chen Zhiyi (middle) and Muhammad Shahid bin Mohamed Jailani. As our industry continues to evolve and grow, we are committed to building an engaged and experienced workforce that will fuel and sustain the utilities sector in Singapore. CONTINUAL TALENT DEVELOPMENT As part of our sustained efforts to groom future-ready leaders, we partnered with Singapore Management University to run two leadership programmes aimed at equipping emerging leaders with critical skills such as decisionmaking, change leadership and communication skills, to help them navigate the ever-changing business environment. Our core leadership competencies – Strategic Perspective, People Orientation, Result Focus and Change Leadership – and SAIL (Safety, Accountability, Institution First and Learning Continuously) principles are woven into the programmes to reinforce their importance in achieving our vision, mission and strategic thrusts in Commercial, Operations, People and Stakeholders. Our leadership pipeline programme, Engineering Development for Graduates (EDGE), provides fresh graduates with structured training and job rotation to critical operations so they can gain broad-based exposure and diverse technical expertise. We developed the Enterprise-Tune Up programme for the 2013 cohort of EDGE Engineers as they entered the third year of their careers with SP. This rigourous programme is aimed at helping 44 Singapore Power is among 17 companies that signed a Memorandum of Understanding with three polytechnics and the Institute of Technical Education to place students on internships in the power sector. them improve their personal effectiveness and leadership skills, as well as enhancing their core knowledge in Safety, Regulatory Management, Risk Management and emerging trends in the utilities sector. For new technical staff, we launched the Learning Through Technical Accelerated Programme (LEAP), which will provide them with structured training before they embark on their jobs. We awarded 419 sponsorships to staff to pursue further education, including to four staff members for their Master’s degree in the United Kingdom. Of these, 54 per cent have been appointed to positions of higher responsibility, having performed well in their jobs. We have invested more than S$2 million to date in upgrading our staff. We developed a World Class Engineering Bench by complementing core engineering work with continual learning. Mentors and fellow engineers share their experiences with their younger counterparts on SP’s Knowledge Management Portal. We continue to offer our engineers sponsorship for their Professional Engineering certification. To date, we have 100 certified engineers who make up 18.5 per cent of our total engineering pool, above the national average of 1.7 per cent. This makes us the organisation with the most number of certified engineers in-house. Our investment in the energy sector starts early. Most recently, we committed ourselves to granting S$10,000 in awards over five years to Singapore University of Technology and Design (SUTD) students who demonstrate outstanding performance in their Electric Power Systems and Design module. This is in addition to targeted efforts to reach out to students to fuel interest not just in SP but in the energy sector as a whole. A total of 97 sponsorships and book prizes were awarded to students from tertiary institutions. Since 2012, we have also awarded more than 100 scholarships to students with a passion for engineering in the energy sector. ITALENT AND SPARKLE In January 2016, we rolled out iTalent, a user-friendly App that allows our staff to take charge of their career development. Accessible via the office workstation or SP-issued iPads, iTalent helps employees identify 45 AN ENERGISED WORKPLACE The EDGE programme has nurtured Executive Engineer Gary Tan’s leadership skills. He leads a team of 29 technical staff that deals with Gas Operations emergency responses. their career goals and provides them with “development on the go” – online access to the tools and training that can help them achieve their career goals. Staff can also access their performance appraisals, view their profiles and update their performance on the platform. For managers, iTalent’s dashboard and data-on-demand provides a sound overview of their teams’ progress and where their capabilities stand, as well as opportunities for better communication. We believe that iTalent will result in greater work efficiency and productivity as information becomes more available and accessible. SParkle is a new channel for staff to provide timely recognition to any colleague – peer, supervisor or subordinate. The SParkle App enables staff to send a compliment, word of thanks or commendation at any time, quickly and easily. Since its launch in December 2015, more than 16,000 stars have been sent out. We believe timely affirmation goes a long way in strengthening morale and motivating staff to perform their best. SAFETY FOR EVERYONE Safety also continues to feature prominently on SP’s agenda, with the implementation of safety courses not just for management and staff, but extending to our contractors as well. Such courses ensure that SP is primed to further enhance safety management and practices, and reinforce SP’s safety culture. 46 Since December 2015, more than 16,000 SParkle stars have been awarded by staff in recognition of their colleagues. FUELLING SKILLS DEVELOPMENT As a major player in the energy sector, we established the Singapore Institute of Power and Gas (SPIG) in 2014 as a one-stop training and development centre. SPIG also offers courses to power generation companies to build capabilities within Singapore’s energy industry. We believe such initiatives fuel employee engagement as we build a resilient and adaptable organisation together. We also continued to recognise staff who displayed exemplary customer service through awards, including the annual Super Star Awards. In May 2016, we launched the two-day “Sulphur-Hexafluoride SF6: Benefits, Application and Safe Handling” course to boost knowledge and understanding of SF6, a gas used as an insulating medium in electrical equipment, among the technical professionals and technicians handling it. We also continued to train staff working towards switching certification and began offering a cable jointing expertise course. Attendees of the “Sulphur-Hexafluoride SF6: Benefits, Application and Safe Handling” course learn to measure gas quality. SG50 AND SP20 STAFF INCENTIVES During the year, we rolled out initiatives to motivate staff and boost engagement. To celebrate Singapore’s 50th birthday and to commemorate SP’s 20th anniversary, we launched the SG50/SP20 Bonus. Staff qualified for this bonus when they fulfilled three meaningful engagement tasks on their SP-issued iPads or SP’s mobile apps. They had to award SParkle “Stars” to colleagues exhibiting the SAIL principles, vote on the top three Good Deeds performed by SP Heart Workers and post blog entries on the topics of safety and productivity. 47 PROMOTING A CULTURE OF SAFETY • Lowered our Lost Time Injury Frequency Rate* (LTIFR) – a global measure of safety standards – to 0.77 per million man-hours in FY15/16. We are closer to our goal of attaining the world-class standard LTIFR of 0.57 by FY18/19 • Achieved zero controllable traffic accident for FY15/16 since launch of the SP Services Motorcycle Helmet Camera for all field staff in May 2015 • SPPG’s Cable Tunnel team received the Gold Award for Health and Safety 2016 from the Royal Society for Prevention of Accidents, an endorsement of our team’s efforts to raise safety standards in the tunnelling industry 0.77 per million man-hours our Lost Time Injury Frequency Rate* – a 30% improvement from the year before. * Lost Time Injury (LTI) is a work related injury which results in a person being unfit for work on any day after the day of occurrence of the injury. Lost Time Injury Frequency Rate (LTIFR) is the number of lost time injuries per 1,000,000 man-hours worked. Back row, from left Ragunath Balamurugan S/O Paulsamy Principal Engineer, Group Safety and Health Leslie Neo Wei Han Manager, Group Safety and Health with employees of a contractor’s company. PROMOTING A CULTURE OF SAFETY t SP, safety is a team effort A requiring commitment from every player. It is driven by our management with active staff involvement. Staying free of accident and injury is an important part of our culture, for the public, our staff and our contractors. In FY15/16, we continued to enhance our safety culture and improve our safety performance. We focussed on building long-term partnerships with our contractors, ensuring that they share our safety philosophy and maintain stringent safety standards. SP has more than 6,500 workers from over 130 contractor companies involved in critical transmission and distribution network projects across Singapore. We conducted regular safety workshops and campaigns as well as weekly safety inspections and reviews, and involved workers in our efforts to improve on safety. We continue to raise the standards of our contractor safety management practices and strengthen our partnership with contractors to reduce injuries at work. We are pleased to report tangible results from our joint efforts. In FY15/16, our Lost Time Injury Frequency Rate (LTIFR) was 0.77 per million man-hours worked, a 30 per cent improvement over the previous year. Beyond worker health and wellbeing, alignment with our partners on safety also contributed to the success of our projects and helped us better manage risks. The Gas Safety Awareness committee members (from left, in blue SP polo) Gary Tan, Andrew Ang, Ken Kong, Tan Lih Hong and Joanne Ong with Home Affairs and Law Minister K Shanmugam at a community outreach event in Yishun. 50 Mr Hawazi Daipi (middle), then Senior Parliamentary Secretary for the Ministry of Manpower and Education, SP Chairman Tan Sri Mohd Hassan Marican and Group Chief Executive Officer, Mr Wong Kim Yin, launching the Gas Safety Awareness campaign during the inaugural Group Safety Summit. SAFETY AS A WAY OF LIFE We held our inaugural Group Safety Summit in July 2015 with the theme Safety is Our Way of Life. During the event, Group CEO Wong Kim Yin reiterated SP’s priorities on safety and highlighted our journey to becoming a Safety Champion. He shared our five-year roadmap to attaining the worldclass safety target LTIFR of 0.57. He joined Guest of Honour Mr Hawazi Daipi, then Senior Parliamentary Secretary for the Ministry of Manpower and Education, and SP Chairman Tan Sri Mohd Hassan Marican, in launching SP’s Gas Safety Awareness campaign for the public. We also presented awards for sound safety culture and best practices, as well as for a video competition for the best “safety story” at the Summit. The Cable Tunnel team from Special Projects, SP PowerGrid, walked away with both awards, and won for its video entry, “Family Values”, a story about the importance of safety and the safe return of our employees to their families at the end of the workday. GAS SAFETY AWARENESS CAMPAIGN Launched at the Group Safety Summit, the Gas Safety Awareness campaign aims to equip the public with the knowledge they need to respond safely to a gas leak. It specifically addresses the gaps in gas safety knowledge derived from the findings of a survey conducted in February 2015. We produced and publicised messages through posters and pamphlets, as well as a series of three videos on the “dos and don’ts” in the event of a gas leak. As of March 2016, the campaign videos had garnered more than 1.19 million views on YouTube. We also collaborated with partners such as the Ministry of Manpower and Town Councils to educate the public on gas safety issues. Since July 2015, we have participated in 13 such events. IT’S IN YOUR HANDS In September 2015, we launched a Hand Safety Campaign to promote safe practices in hand-related operations, and prevent hand and finger injuries among workers. 51 PROMOTING A CULTURE OF SAFETY The introduction of the Motorcycle Helmet Camera has helped SP Services achieve zero controllable traffic accidents for FY15/16. We conducted workshops for contractors to share hand safety statistics and incidents from the previous year. We also discussed the root causes of such injuries and control measures that could be taken. Other campaign activities included conducting risk assessments, reviewing safe work procedures and participating in SP’s in-house training on hand safety. As of March 2016, some 125 contractors’ supervisors and safety coordinators had undergone the train-the-trainer session, and more than 2,100 workers had been through hand safety briefings. Within six months of the campaign’s launch, we saw a 63 per cent improvement in our LTIFR for hand-related injuries. ACTIVITY BASED SAFETY IMPROVEMENT SYSTEM (ABSIS) In March 2015, the Cable Tunnel team from Special Projects, SP PowerGrid, introduced the Activity Based Safety Improvement System (ABSIS), a systematic approach to ensuring the safety of our workers as they carry out critical tunnel construction operations. Throughout the year, the team captured video footage as workers conducted tunnelling activities, focussing on one specific activity each week. The 52 videos are used to educate workers on safe work procedures, enhancing their safety awareness and vigilance. This form of audio visual communication cuts across the various languages our workers speak and provides them with essential information to stay safe. The initiative has been well received by contractors and project consultants. DRIVING HOME THE SAFETY MESSAGE Our goal of zero safety accident means ensuring that our field staff are aware of the hazards that might exist in any given situation, and are well-equipped to minimise the risk of accidents. We introduced the SP Services Motorcycle Helmet Camera in May 2015 for all field 52 staff to help us evaluate their safety awareness of riding behaviour. Using the footage collected, we were able to identify gaps in riding safety and establish appropriate safety measures while raising safety awareness among our riders. Since its launch, SP Services has achieved zero controllable traffic accident for FY15/16. CUSTOMISED SAFETY EFFORTS The Singapore Institute of Power and Gas conducts safety training courses for SP’s contractors. The courses help them understand the importance of workplace safety and health, and enable them to apply safe practices at the worksite. The courses are customised, specifically for cable tunnel operations, building construction and for SPPG’s road works and installations. They are conducted in English as well as in Tamil, Bengali and Mandarin. In FY15/16, there were 6,500 contractors who underwent safety training at SIPG. BREAKING NEW GROUND FOR SAFETY The Cable Tunnel team from Special Projects, SP PowerGrid, received the Gold Award for Health and Safety 2016 from the Royal Society for Prevention of Accidents (RoSPA). The UK-based company has a more than 100- year history of promoting health and safety around the world. This is an endorsement of the team’s strategic initiatives, the support of management and our collective passion for raising safety standards in the tunneling industry. The video-based ABSIS system educates workers on safe work procedures, enhancing their safety awareness and vigilance. Mr Michael Chin (right), Managing Director (Special Projects) receiving the RoSPA Gold Award for Health and Safety from RoSPA Trustee Harpeet Kondel. 53 POWERING A BETTER WORLD • For SG50, we gave Singapore the Gift of Power – free mobile device charging stations at 200 locations island-wide • For SP’s 20th anniversary, we rallied SP staff to carry out 20 Good Deeds of community service through 6,000 volunteer hours to help the less fortunate. We exceeded the target, with 30 deeds in almost 9,000 hours of service • More than S$10 million has been raised for the SP Heartware Fund over the past 10 years, helping more than 31,000 beneficiaries through 26 programmes annually 9,000 The number of hours clocked by SP Heart Workers participating in 30 community service initiatives in FY15/16. From left, in blue SP polo Thor Wen Lei Senior Engineer, Network Development, Electricity Operations Gavin Ong Hongjie Senior Engineer, Network Management, Electricity Operations Tiong Heng Liong Assistant Director, Strategic Development POWERING A BETTER WORLD CELEBRATING SG50 n 2015, we celebrated I Singapore’s 50th birthday and SP’s 20th anniversary with a series of unprecedented initiatives. To the nation, we presented a Gift of Power, setting up free mobile device charging stations at 200 locations islandwide. Through Love from the Stars, a charity gala dinner and concert featuring international artistes like Jackie Chan, we helped raise close to S$6.4 million for six charities. These initiatives were among the “20 Good Deeds” of community service which we had committed to undertake to mark SP’s 20th anniversary. Our staff volunteers, also known as SP Heart Workers, initially set a target of 6,000 volunteer hours to accomplish 20 Good Deeds. They far exceeded this target, putting in almost 9,000 hours to perform 30 Good Deeds. Our community service initiatives benefitted low-income families, children with special needs, and the needy elderly. To help the public save energy and contribute to a sustainable Singapore, SP also initiated programmes to promote energy efficiency and the use of renewable energy. We celebrated Singapore’s 50th birthday by presenting the nation with a Gift of Power in July 2015 – 200 mobile device charging stations in high traffic locations across the city-state. Our aim is to help Singaporeans stay connected on the go, and our gift reflected our commitment to always be there for Singapore. The charging stations can be found at hospitals, polyclinics, universities, polytechnics, supermarkets and libraries, among other places. Besides giving mobil

B6 HOME FRIDAY, NOVEMBER 22, 2013 FRIDAY, NOVEMBER 22, 2013 HOME B7 Like arteries and veins that keep the body alive with a constant flow of blood, close to 26,000km of cables, more than 3,240km of gas pipelines and a 3,000-strong team of people work around the clock to keep Singapore’s lights on and air cool. Arti Mulchand speaks to the unsung heroes. POWER TRIP Lighting up Marina Bay Getting power to the people IN 2004, when Mr Peter Leong oversaw the engineering division at Premas International, which provides property management services, Singapore was hit by one of its worst blackouts in history. Piped gas supply from Indonesia to Singapore’s power stations was disrupted by a technical fault and most turbines were unable to switch to the backup source of fuel. It caused a two-hour outage affecting more than 300,000 homes. In one home in Jurong, a man had a heart attack and needed to get to a hospital. The lifts did not work. At the time, Premas managed the Jurong Town Council, to which Mr Leong provided engineering support. “I had to send our contractor up to carry him down. I saw how the residents were affected. Failure can be very serious and I know how important continuity is. I remember that even now,” recalled the 57-year-old, who joined Singapore Power (SP) PowerGrid as general manager about five years ago. That image remains with him, and has served as a constant reminder in his current role as managing director of SP PowerGrid – he has to ensure “the lights are always on” for the company’s 1.4 million customers. “Singapore is like a copper mine. There is 26,000km of copper underground because everything needs power. Just like blood needs to flow to every part of the body, electricity needs to flow to every corner of Singapore. And like the human heart, we cannot afford to fail, so we do everything we can and put every effort into ensuring nothing goes wrong.” The three main areas Singapore Power covers are: planning and strategy, that is, planning ahead for energy needs; network development, that is, building the transmission and distribution network; and network management, that is, operating and maintaining network equipment. “The team works 24/7 to ensure the health of the system. We A SERIES BROUGHT TO YOU BY Building a more resilient grid THE power grid of the future could include a large number of distributed renewable generation sources such as solar photovoltaics, energy storage facilities and energy management systems. It is also expected to be flexible and scalable, such that fluctuations in energy demand or supply will not affect the grid’s stability and reliability. A team from the National University of Singapore, headed by Associate Professor Dipti Srinivasan, is working with SP PowerGrid to look into “dynamic optimisation and energy management for smart grids”. It hopes to develop a set of computational tools that will, among other things, automatically diagnose faults so outages can be handled quickly. respond immediately to any system distress,” Mr Leong said. Temperatures of transformers are taken, insulating oil is checked, and other parameters are continuously measured – whether online or off – to ensure that Mr Peter Leong, 57, managing director of SP PowerGrid, says that energy demand in Singapore has increased dramatically between the pre-war period and now. PHOTO: LIM YAOHUI FOR THE STRAITS TIMES the power paramedics can be sent in for swift and often pre-emptive responses. Exercises are conducted for everything from network management to billing, so that if anything goes wrong, everyone knows what to do. In the last 20 years, Singapore has achieved one of the most reliable grids in the world – the average amount of outage time has gone from 27.44 minutes per person a year two decades ago, to less than half a minute now. But just like Singapore has evolved, so must the power superhighways. Mr Leong says that energy demand has increased dramatically between the pre-war period and now. Power is pumped through some 26,000km of cables to more than 10,000 transmission and distribution substations that convert electricity into the necessary voltages for various uses. “As power demand grows, it becomes more efficient to push through power with higher-voltage cables. It is not unlike Singapore’s highways. Where two lanes used to do the job, we now have the Marina Coastal Expressway, which is 10 lanes wide. As energy intensity grows, we need a bigger highway,” said Mr Leong. The North-South and East-West Electricity Cable Tunnel Project is part of that expansion. Its two 60m-deep tunnels will span 35km way below the MRT and even the sewerage system and, when completed in 2018, will reinforce Singapore’s power grid as one of the most reliable in the world, said Mr Leong. The company has been looking into how new technologies and energy sources, such as solar photovoltaic power, could impact the grid. As Mr Leong listed some of the major infrastructural projects in store for the nation – Changi Airport’s Terminal 5, Project Jewel at Changi Airport, the redevelopment of the southern waterfront and new container ports at Tuas – his eyes lighted up. “We have to plan now for tomorrow,” he said with a smile. Mr Leong, who studied electrical engineering at RMIT University in Australia and did his master’s at the National University of Singapore, began his career at the then-Singapore Institute of Standards and Industrial Research, which eventually merged with the National Productivity Board to become Spring Singapore. There, he spent 18 years with safety on his mind, operating the nation’s test lab for equipment and accessories that connected to the electricity network, then regulated by PUB, the national water agency. He did product testing and also participated in investigations into electrical deaths. When he moved on to Premas, he oversaw the maintenance and operation of equipment such as chillers, lifts and switchboards in commercial buildings and techno parks, and several town councils. But it is at Singapore Power that he has found a “better sense of purpose”, he said. “I love being able to look at how to do things differently, and I can never say that my job is done. This is a journey without a finish line.” Mr Thiam Chiong Seng helped build the Marina South substation, which powers Marina Bay Sands and Gardens by the Bay. ST PHOTO: NEO XIAOBIN Senior engineer Chu Xiao En (left) at SP PowerGrid’s Emergency Operations Centre. PHOTO: LIM YAOHUI FOR THE STRAITS TIMES MORE THAN DRAWING LINES ASK senior engineer Chu Xiao En what the biggest misconception about her job is and she will tell you it is this: “People think that planners only draw lines.” The 27-year-old works in Singapore Power’s planning and strategy division, which plans for Singapore’s electrical infrastructural needs five, 10 and even 20 years down the road. They include the need for new substations, and the renewal or decommissioning of old ones. “While the end result of a plan and review might be a line connecting two substations, a lot of analysis goes into exploring every possible option and anticipating all kinds of contingencies,” she said. The 15-strong team she belongs to gathers input from customers along Singapore Power’s transmission and distribution grid, and looks at the growth and development plans for the country, said Ms Chu, who oversees network planning for Singapore’s western region. She covers areas WHEN Mr Thiam Chiong Seng drives along the East Coast Parkway and past the Marina Bay area, it is rarely without a smile on his face. The 47-year-old engineer is the director of network development at Singapore Power (SP), where he has worked for 16 years doing high-voltage equipment installations, including at the Marina South substation. That means keeping the lights on in iconic buildings that include Marina Bay Sands, the Marina Bay Financial Centre and Gardens by the Bay. “With Marina Bay, I know that we are literally powering it. You can see and feel the impact,” he said. “That’s why it’s very exciting being in the energy business. You’re not dealing with tiny electronics. What we build is so huge so you feel a real sense of satisfaction when you see a job completed.” SP’s network development engineers develop and build the infrastructure that ensures continuous and reliable power supply to households, as well as industrial and commercial buildings. This includes forging the fit between network demand and supply, conducting simulations and doing tests and checks on equipment before it is used. “We don’t want a situation in such as Choa Chu Kang, Jurong, Woodlands and Ayer Rajah. Part of the job includes carrying out simulation studies, planning cable routes and substation sites, and figuring out how to get the best possible network at the lowest cost. Each year, her department submits an updated 10-year plan to the Energy Market Authority (EMA), which takes into account developments and changes. “The EMA works top down and we work bottom up to forecast the national energy demand,” she explained, adding that based on the latest estimates, energy demand in Singapore could grow between 2.2 per cent and 3.7 per cent each year between this year and 2023. It is that kind of work that appeals to the self-confessed applied mathematics and physics fan. “I have always been a rational and logical person so that’s what attracted me to engineering. I like that one plus one will always be which we turn the equipment on and you suddenly see ‘fireworks’. We have our biggest fireworks display on National Day and we’d like to keep it that way,” Mr Thiam said with a laugh. What makes the Marina South substation unique is that it is Singapore’s first substation that can receive bulk energy transmissions at 230 kilovolts (kV) from the power generation companies and then convert it to 22kV, which is the voltage at which some consumers can use it. Usually, power has to be converted to 66kV before being reconverted to 22kV or lower voltages, but new equipment allows it to bypass that intermediate stage. That means saving on space and equipment cost. The current capacity of the substation is 300 megavolt amperes (MVA) – meaning it can power up an area up to twice the size of Ang Mo Kio Town. “But we have also future-proofed it so it can deal with the area’s expansion,” he explained, adding that the substation is capable of servicing the area’s needs for at least the next decade. The substation also has three sets of 230kV cables to create a situation of “double redundancy”, so even if one set is knocked out, the other two function as two,” said the Singapore Power scholar who did her degree in electrical engineering at Imperial College and her master’s at Stanford University. She joined Singapore Power in 2009. The job has multiple challenges. For instance, her department is looking into the renewal of a lot of electrical infrastructure that was created in the 1980s, but there are limitations on what can be done. “Most of the renewals are done in mature estates, so you’re working with a live network. You need to have a step-by-step contingency plan for anything that might go wrong,” she explained. The four years that Ms Chu has been at Singapore Power have included a three-month stint at the company’s Melbourne-based subsidiary Jemena, and eight months in Network Management, a department tasked with ensuring that power supply to customers does not get disrupted. She worked on, for instance, the diversion of power cables that Planning for the next generation back-up, keeping the lights on. Mr Thiam got involved in the Marina South project in 2000, when his team helped outline the technical requirements for transmitting power through South-east Asia’s first Common Services Tunnel, which was being built by the Urban Redevelopment Authority at the time. Those tunnels, which sit between 2.5m and 20m underground, deliver everything from electricity to chilled water and telecommunication cables. “The Government realised the CBD (Central Business District) had to be expanded, and we were able to support them in the development,” said Mr Thiam, who oversees a department of 18, including six engineers. Mr Thiam, who studied electrical and electronic engineering at Nanyang Technological University, started out in an industrial air-conditioning company before moving to an SP subcontractor doing maintenance work on 230kV transformers. He was so impressed with Singapore Power that he ended up applying for a job. He has not looked back since. What he is especially proud of is that other countries look to Singapore for the types and technical specifications of equipment used and even quality control processes. But communicating this information can be harder than one can imagine. “In China, it would be rude to speak English, but try finding the Chinese word for cross-linked polyethylene (XLPE) or polypropylene laminated paper (PPLP). Chinese is not our native language for technical terms,” he exclaimed with a laugh, referring to the types of insulation materials used in cables. His overseas exposure has also been eye-opening, not least because of the much higher tolerance level other countries have for disruptive electrical and road works. “In China and India, they understand that electrical cabling is for the good of the country. Here? We have to work at night or traffic would be obstructed, and we can work only a limited number of hours at night because residents complain about the noise,” he said, shaking his head. During the Marina South substation project, for instance, one 900m stretch of road between Anson Road and Cecil Street took almost two years to complete because work could be done only between 8pm and 4am and the noisier work had to be finished by 10pm. “In other countries, they would just block off the road and finish it up in just months.” had been laid under Upper Bukit Timah Road to make way for the construction of Downtown Line 2, which is due to be completed in 2016. “I never realised how much went into the planning of an MRT line. There is a lot of preparatory work that has to be done alongside other utility providers. I am now a lot more tolerant of road works,” said Ms Chu, whose husband is also an electrical engineer in the power sector. The time spent in Network Management made her an unlikely sympathiser when a fire broke out at SingTel’s Bukit Panjang facility in October, disrupting a range of services across the island, including her pay TV services at home. She was part of a team that, following a fault that tripped a circuit in Woodlands in 2009, had to walk along roads that had cables under them, armed with cable fault detectors and special headphones to identity the problem segment. It was about a day and a half before the segment was isolated, and only then could contractors proceed to dig up the road, find the fault and fix it. She said: “While the public was asking why there were no back-ups during the SingTel incident, I felt appreciative of what they were trying to do to restore the network. When these things happen, you are really trying your best to get things back up. I understand how challenging that can be.” And while being a planner also means gratification is much delayed, since most of the projects she has had a hand in planning have yet to become a reality, it makes the job no less fulfilling. “We get to be involved first-hand in nation-building. And I appreciate that the good performance of our network today is the result of the work of some of my mentors and the planners that have come before me. “Now, we’re planning for the next generation.” ENSURING SMOOTH OPERATIONS All fired up about keeping businesses cool SINGAPORE District Cooling’s (SDC) senior engineering officer for safety Ariff Shah Mohd proudly declares that in his seven years with the plant, there has not been a single serious accident. The plant, which spans 19,000 sq m, supplies the chilled water that keeps many buildings in the Marina Bay financial district cool. Among his responsibilities: to ensure compliance with safety measures and equipment, and make sure that all the permits for machinery are in order. “I have to cultivate a culture of safety among the staff as well as our contractors, and ensure that the plant has reliability and efficiency and operates safely. It can be tricky, and you have to be alert,” said the 39-year-old, who holds a position more often held by someone who is trained in engineering. Mr Ariff, an Institute of Technical Education graduate who studied mechanical and electrical drafting and design, toyed with the idea of becoming a policeman before ending up in IT support. Eventually, he learnt the ropes as an operations technician at a petrochemical plant on Jurong Island. That led him to a similar position at the SDC plant, which began operations in 2006. SDC is a joint venture between Singapore Power and Dalkia. After four years, he was given the opportunity to pursue a oneyear specialist diploma in workplace safety and health at Singapore Polytechnic in 2009, after which he was promoted to engineering officer for safety and projects. This year, he became senior engineering officer for safety. Today, he oversees all of the plant’s safety matters, including safety precautions that are in place, risk assessment, safety compliance and training. He is also the secretary of the plant’s 10-man safety committee, which meets once a month. This father of two is so passionate about safety that, this week, his team held its first SDC Safety Day. Some 70 spouses and children of SDC’s staff had a first-hand look at how the plant works and a lesson on why safety matters. Safety Day will now be an annual affair. Similarly, Mr Wong Toon Soon, the operations manager of Keppel District Heating and Cooling Systems (DHCS), started out in construction, doing electrical installations. Mr Wong, who is now 51 and also a father of two, became an electrical foreman after completing a full-time Industrial Technician Certificate course at Singapore Technical Institute. Mr Wong, who received his diploma in electrical engineering from Singapore Polytechnic in Neither Keppel DHCS operations manager Wong Toon Soon (above) nor Singapore District Cooling senior engineering officer for safety Ariff Shah Mohd (right) started their careers in the district cooling field, but both men now power vital aspects of their plants which provide cooling services in various parts of Singapore. ST PHOTOS: CAROLINE CHIA, NEO XIAOBIN 1991, was also keenly interested in energy efficiency, which was a buzzword in the late 1990s. He was introduced to the brand-new sector of district cooling when his company became involved in the construction of the Keppel DHCS plant in Changi Business Park, Singapore’s first district cooling system, in 1998. When completed, it would provide cooling services to businesses in the area, including commercial, banking, biomedical and wafer fabrication customers. Fascinated, he applied for a position as senior control engineer in 2003. He said: “During the construction phase, I realised they were using the latest energy-efficient technologies and I was excited at the prospect of learning more. This was my opportunity.” Just three years later, he was promoted to operations manager of all three of Keppel’s DHCS facilities. Keppel is the only other provider of district cooling services here, and services 18 customers in Changi Business Park and 18 at Biopolis. It also provides district cooling at Woodlands Wafer Fab Park. Mr Wong, who also has specialist diplomas in energy efficiency management and security networking, ensures that the plants run smoothly, and works closely with Keppel’s customers to help them maximise their efficiency gains. He was involved in setting up a DHCS plant in the Sino-Singapore Tianjin Eco-City in 2010, where he oversaw everything from its construction all the way to the time the chilled water started pumping. It has been up and running since August. At the moment, Mr Wong is planning to refresh the 13-year-old DHCS plant in Changi – Keppel’s oldest DHCS facility – with new and more efficient chiller equipment planned for next year. Keppel, which is looking into new sites for DHCS facilities, most recently secured the contract to provide district cooling to Mediapolis from the second quarter of 2015. Mr Wong is most encouraged by the growing footprint of district cooling, especially since building owners and tenants have much to benefit from this, both in terms of lower investment costs and energy savings. In the longer term, it also means having a smaller carbon footprint. “It is better for business, and better for the planet as well,” he concluded. CHILLING UNDERGROUND The world’s largest district cooling plant ALL the action at what is arguably the world’s largest district cooling plant by capacity is well hidden from public view. The plant is located five floors – about 25m – underground. The only evidence of the plant’s existence is a cleverly concealed cooling tower, which pops up above the ground facing Marina Bay Sands’ hotel building. A curtain of metal plates that allow exhaust heat to escape the tower shimmers in the sunlight, and a strategically placed water feature masks the sound of the water that flows from it. Even access to the plant, which produces 600 tonnes of chilled water per hour, is like a scene out of Alice in Wonderland – there is no signage, only a small door located at the end of the Double Helix Bridge. Stairs and a lift transport the plant’s 52 employees deeper underground. Chilled water is one of several utilities continuously pumped through a network of common services tunnels to 14 customers in the area, including Marina Bay Sands, the Marina Bay Financial Centre and One Raffles Quay. District cooling is an energy-efficient and cost-effective method to provide buildings in the area with an optimal indoor climate. In the case of Singapore District Cooling, chilled water is produced by production plants and distributed by water pipes contained within the common services tunnels. Specially designed units within each building draw on the cooling properties of the water to, for instance, lower the temperature of the air passing through the air-conditioning system. There are three interconnected plants in Marina Bay spanning a total of about 19,000 sq m – the other two plants are at One Raffles Quay and One Marina Boulevard – and there are plans to grow this to five plants, so more than eight million sq m can ultimately be serviced. The success of a cooling plant lies in being able to maintain the temperature of continuous water flow at under 6 deg C. At Singapore District Cooling, that standard is met 99.9999 per cent of the time. Using a district cooling facility – as opposed to having to build and install their own plant rooms and cooling towers – helps make businesses in the area about 30 per cent more energy-efficient. In temperate countries, similar networks can be used to supply heating, as is the case with Keppel’s District Heating and Cooling Systems plant at the Sino-Singapore Tianjin Eco-City in China. Keppel also has three district cooling plants. They are located in Changi Business Park, Biopolis and Woodlands. While it is more common in the United States and the Middle East, district cooling is catching on in Asia, said Singapore District Cooling managing director Jimmy Khoo, adding that the Marina South substation is a “true success story for Singapore”.

POWERING THE NATION SINGAPORE POWER ANNUAL REPORT 2012 POWERING THE NATION Energy is critical to the growth of the nation – in Singapore, Australia and wherever our presence is established. With a highly skilled workforce that embraces exciting challenges, and leading-edge technology that reaps efficiency and innovation, Singapore Power ensures energy is delivered reliably and costeffectively, and is accessible to all. For our customers and the community, our partners and staff, our work contributes to a strong and vibrant economy, keeps businesses and industries humming and sustains quality of life for families. From left: Yeo Kheng San, Principal Engineer, Network Management Bay Suay Yang, Technical Manager, Systems on Silicon Manufacturing Co. Building TRUST We make power accessible wherever and whenever it is needed, for the nation’s progress and a better tomorrow for our community. Our customers, partners and employees count on us to make a valuable impact through all our responsibilities. Harnessing Technology We harness leading-edge technology to deliver world-class performance and customer experience. We are committed to developing next-generation power solutions to meet present and future needs. Distribution Control Centre, Ayer Rajah District Office From left: Leong Wai Yee, Engineer, SP Engineering Board / Woon Thian Han, Henrick, Engineer Lee Say Teck, Cedric, Principal Engineer, Network Management Nur Hafiza Binte Mohd Zulkifli, Engineer / Yong Haur Ming, Engineer Tang Shing Him, Accountant, Finance Developing Talent Designing and running the complexity of the nation’s power infrastructure and service takes a passionate and dedicated workforce. We value diversity of talent and nurture our people by developing expertise and rewarding good performance. Our Mission We provide reliable and efficient energy utility services to enhance the economy and the quality of life. Our Values Commitment We commit to creating value for our customers, our people, and our shareholders. We uphold the highest standards of service and performance. Integrity We act with honesty. We practise the highest ethical standards. Passion We take pride and ownership in what we do. Teamwork We support, respect and trust each other. We continually learn, and share ideas and knowledge. Safety is our Way of Life Safety Pledge Safety is our highest priority Every life is precious Every accident is avoidable We uphold safe practices and strive for zero accident 08 Singapore Power Annual Report 2012 The Singapore Power Group Singapore Power (SP) Limited is a leading energy utility company in Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia. The SP Group is wholly owned by Temasek Holdings (Private) Limited. Over a million industrial, commercial and residential customers in Singapore benefit from SP ’s world-class transmission, distribution and market support services. The SP networks in Singapore are amongst the most reliable and costeffective worldwide. In Australia, the SP Group serves 2.8 million consumers through wholly owned SPIAA, a diversified energy utility company and 51%-owned SP AusNet, which is publicly listed on the Australian and Singapore Stock Exchanges. As one of Singapore’s largest corporations, SP recorded revenue of S$9.0 billion and assets of S$34.5 billion in FY 12/13. Singapore Power Annual Report 2012 09 Contents FROM THE CHAIRMAN 12 Financial Highlights 16 Group Structure 17 Board of Directors 18 Senior Management 22 Awards & Accolades 24 Corporate Governance 27 Risk Management/SAFETY 31 ELECTRICITY AND GAS NETWORKS 34 SINGAPORE DISTRICT COOLING 47 Australia OPERATIONS 48 Service Excellence 54 Building our talent pool 56 Developing Expertise 59 Community Outreach 62 Financial Summary 65 DEVELOP AND SUS AIN FROM THE CHAIRMAN Singapore Power continues to focus on providing reliable and quality utility services to customers both in Singapore and Australia, while contributing to the development of the two nations. Singapore Power continues to focus on providing reliable and quality utility services to customers both in Singapore and Australia, while contributing to the development of the two nations. More than four million electricity and gas customers depend on us to deliver energy to them reliably, cost-effectively and safely at all times. This is certainly a monumental task and is made possible with the support and dedicated effort as well as expertise of all our staff, and our business partners. FINANCIAL PERFORMANCE Group net profit, excluding exceptional items, for the financial year ended 31 March 2013 was S$878 million, compared to S$930 million in the previous year. The decrease was due to the final adjustments to the qualifying revenue for the regulatory period from 1 April 2008 to 31 March 2013, and the weaker Australian dollar. Total assets grew by S$2.1 billion to S$34.5 billion during the year as the Group continues to invest in electricity and gas networks in Singapore and Australia. ENHANCING OPERATIONAL EXCELLENCE At SP, we focus our efforts on ensuring that our strategies and operations not only drive our business but also enhance quality of life. Mindful that the best of strategies would be meaningless with flawed execution, we remain committed in enhancing our operational excellence. For FY12/13, the Singapore electricity network continued to perform well within set targets. The System Average Interruption Duration Index (SAIDI) was 0.42 minute per customer per year, while the System Average Interruption Frequency Index (SAIFI) was 0.0087 interruptions per customer per year. Said another way, the average electricity customer would experience an interruption only once in 115 years. Gas network performance was also well within regulatory targets, with SAIDI and SAIFI scores of 0.174 minute and 0.0026 interruption per customer per year respectively. While upholding high network performance standards, grid charges for electricity have come down over the years due to increased efficiencies and better technology applications. In fact, average grid charge has reduced 30% over the past 10 years from 4.30 cents/kWh to 3.06 cents/kWh. During the year, SP continued to upgrade and expand its infrastructure to meet Singapore’s growing demand for electricity. Several transmission projects were completed and commissioned. These include: • Marina South 230kV substation, mainly to serve future developments at Marina South. This is Singapore’s first 230/22kV substation, minimising the land area needed for substation buildings. • Seletar Aerospace Park 66kV substation to serve the upcoming aerospace hub and Seletar Airport. • Two 66kV cable circuits to power up the LNG terminal on Jurong Island. The terminal will diversify Singapore’s energy resources and meet future energy needs. • Two 66kV cable circuits to power up the Tuas Spring desalination plant. The plant is Singapore’s latest water supply infrastructure project and will further enhance water supply security. 12 Singapore Power Annual Report 2012 The transmission projects in progress include the 400kV substation at Rangoon Road to meet growing demand and strengthen the network in central Singapore. PowerGas extended the natural gas network by 29km and the town gas network by 85km to reach more residential estates and commercial premises. Construction of the 18.5km North-South and the 16.5km East-West transmission cable tunnels is progressing well towards completion by 2018. The six main contract packages for the project were awarded in September 2012, and work started in December that year. Most of the 18 shaft sites would have the construction of the upper shafts completed by September 2013. In Australia, Jemena’s electricity network achieved its best year for network reliability in 2012. The network experienced an average of 50.2 unplanned minutes off supply in 2012, a 9 per cent improvement on 2011, and well below the Australian Energy Regulator’s target. SP AusNet also improved supply reliability, reducing the time that customers were without electricity by 13.7 per cent and gas by 11.7 per cent. SP AusNet invested $881.4 million over the past year in capital expenditure to strengthen and expand its network. There were 11,485 new electricity customers and 13,825 new gas customers connected over the year. Leveraging advanced technology, we were able to power the nation while actively engaged in research and development to improve energy efficiency as well as develop sustainable solutions for the power network of the future. Key initiatives include enterprise asset management, data analytics, mobile applications, smart grid, micro-grids and distributed generation and energy storage. SERVICE EXCELLENCE SP continued to engage business customers through its Power Quality Interest Groups knowledge sharing sessions, workshops and site visits. We strive to improve customer experience by enhancing our services and operations, and raise productivity through technology and innovations to mitigate cost pressures. These help us to efficiently manage 1.4 million bills and 75,000 phone calls monthly, as well as the 3.3 million electricity, water and gas meters read every two months. Among the new initiatives are a smartphone app for customers to submit their own meter readings for greater billing accuracy and convenience. The customer service web portal now has more features that cater to the rising and evolving needs of customers. Our service ratings affirm the efforts to design and plan strategies that bring value to our customers. In the biennial Customer Satisfaction Survey 2012 which covered 1,209 respondents, SP Services topped customer ratings ahead of major statutory boards and service organisations in Singapore. SP Services was honoured as one of the finalists at the Singapore Service Excellence Medallion 2012 Awards for its customer-focused culture and practices. COMMITMENT TO SAFETY For FY12/13, our lost time injury frequency rate was 1.1, lower than the national average of 1.7. Our lost time injury severity rate was 14.9, significantly lower than the national average of 88. An SP Group Safety Review Committee (GSRC) was formed during the year to conduct an extensive review of safety practices across SP’s subsidiaries, learn from external best safety practitioners, and propose recommendations to enhance safety further. Singapore Power Annual Report 2012 13 FROM THE CHAIRMAN In Australia, Jemena achieved an improvement in significant injury frequency rate (SIFR), from 12.1 at the end of FY12 to 9.3 at the end of FY13. Key initiatives include a five-year health and safety strategic plan and appointment of a critical coach for health and safety culture improvements. SP AusNet achieved a 31 per cent improvement in recordable injury frequency rate compared to the previous year, underpinned by its ‘MissionZero’ safety strategy. INVESTING IN OUR PEOPLE We recognise that a strong, dynamic and forward looking workforce is paramount in order to carry out our role successfully, while continuing to advance and innovate for the future. It is important for our people to buy into our vision, have a deep sense of ownership and pride, and to be equipped with the knowledge, tools and support to succeed in their careers. In FY12/13, we launched a 5-year Human Resource Masterplan to tackle strategic priorities in attracting and retaining talent. This includes an enhanced performance management framework with a strong emphasis on staff development with structured goals-setting. We also continue to invest in enhancing people management, technical and soft skills competencies for staff through various learning programmes. SP continued to partner the Union of Power & Gas Employees (UPAGE) to reach out to and equip staff with the necessary skills for bigger job responsibilities and better pay. We have also established the SP Engineering Board (SPEB) in April 2013 to uphold the SP Group’s leadership in network engineering and meet the Group’s mission to deliver energy solutions reliably and efficiently. The SPEB will help identify, retain and build up engineering capabilities and technical competencies to meet future operational requirements. In Australia, Jemena launched two new talent management systems during the year – ETWeb and illuminate. ETWeb is an online employee performance management system that aims to enhance the accountability and transparency of employee performance and development information. illuminate on the other hand is a company recognition programme to reward employee excellence. SP AusNet developed a three-year talent roadmap to attract, develop and retain employees with crucial leadership and technical skills. A quarterly Talent and Diversity Forum attended by general managers was established to lead diversity improvement across the organisation, develop people capabilities and provide governance for talent, succession and performance management processes. Zinfra Group collaborated with Engineers Australia on a professional development programme to raise industry standards. Engineers Australia will provide professional development support, assessment and accreditation services for Zinfra Group engineers and engineering officers. CARING FOR THE COMMUNITY As a responsible citizen, we seek to make a positive impact through meaningful contributions to the underprivileged, caring for the environment and improving consumer awareness on energy matters. Our SP Heartware Fund which supports some 2,100 needy elderly under the Home Help Service programmes has raised more than $7 million since its inception. For FY12/13, we raised over $1 million for 14 Singapore Power Annual Report 2012 We recognise that a strong, dynamic and forward looking workforce is paramount in order to carry out our role successfully, while continuing to advance and innovate for the future. It is important for our people to buy into our vision, have a deep sense of ownership and pride, and to be equipped with the knowledge, tools and support to succeed in their careers. this Fund. Our staff donated $19,800 to this Fund and $36,900 to the ComChest SHARE programme. SP matched these contributions dollar-for-dollar. We also contributed close to $500,000 to various charity organisations and causes. The elderly have been our beneficiary group of focus as they have helped our nation prosper and we want to help them journey through their golden years with respect and dignity. In Australia, Jemena employees raised over A$60,000 for charities, including the Salvation Army, Parramatta Mission and the Children’s Hospital at Westmead. Zinfra Group’s employees contributed to a variety of charity initiatives throughout the year while SP AusNet’s Community Development Fund collaborated with local councils to offer grants to local non-profit community organisations. SECURING FUTURE GROWTH Australia forms a critical part of SP’s growth strategy, and will remain firmly so. Currently, Singapore Power International Pte Ltd (SPI) owns SPI (Australia) Assets Pte Ltd (SPIAA), which operates under the Jemena brand, and 51 per cent of SP AusNet. To enhance investment value and position for future strategic growth, SPI entered into an agreement with State Grid International Development Ltd (SGID) in May 2013 for SGID to purchase a 60 per cent shareholding in SPIAA and a 19.9 per cent interest in SP AusNet. SGID is a subsidiary of State Grid Corporation of China (SGCC), the world’s largest utility, with core businesses in the construction and operation of electricity grids and provision of electricity supply services, and will bring on board its extensive operational experience to add value to the joint venture. The partnership also demonstrates the confidence of SP and SGCC in the long term growth potential of SPIAA and SP AusNet, as well as the energy infrastructure environment in Australia. Colleagues in Singapore and Australia will build on their established relationships, and find valuable new insights with SGCC’s partnership, as we embark on this next exciting phase of growth to enhance the value of our Australia businesses even further. IN APPRECIATION I would like to express my appreciation to the Board of Directors, Management and staff, UPAGE and unions representing employees in Australia for their immense contributions to another good year for SP. I would also like to place on record my sincere appreciation to my predecessor Mr Ng Kee Choe for his invaluable contributions during his tenure in SP, and welcome on board Mr Ong Yew Huat who was appointed to the Board on 8 February 2013. Together with all our stakeholders, we look forward to continued growth, creating solutions for future generations and achieving greater success for the economies and communities in which we operate. Mohd Hassan Marican Chairman 1 October 2013 Singapore Power Annual Report 2012 15 Financial Highlights Operating revenue ($million) Total Assets ($million) 10,000 8,000 7,805 8,662 8,968 40,000 30,000 31,093 32,366 34,456 6,000 4,000 20,000 2,000 10,000 0 FY10/11 FY11/12 FY12/13 0 FY10/11 FY11/12 FY12/13 Net Profit After Tax ($million) Shareholders’ Equity ($million) 1,000 800 924 930 878* 10,000 8,000 7,843 8,336 8,464 600 6,000 400 4,000 200 2,000 0 FY10/11 FY11/12 FY12/13 0 FY10/11 FY11/12 FY12/13 Economic Value Added (EVA) ($million) Return on Equity (%) 400 20 300 200 339 339 257 15 10 12.6% 11.5% 10.5%* 100 5 0 FY10/11 FY11/12 FY12/13 * Exclude exceptional items on impairment 0 FY10/11 FY11/12 FY12/13 16 Singapore Power Annual Report 2012 Group Structure SINGAPORE OPERATIONS AUSTRALIA OPERATIONS SP PowerAssets SP Training and Consultancy Company SP AusNet (51%) PowerGas SP PowerGrid SP Telecommunications Singapore District Cooling (60%) SPI Management Services Jemena SP Services Power Automation (51%) Zinfra Group SINGAPORE OPERATIONS We own and operate the Singapore electricity and gas transmission and distribution networks. We also service consumers for their utility needs, through providing meter reading, billing, and customer service support. SP PowerAssets owns the electricity transmission and distribution assets, while PowerGas owns the gas transmission and distribution assets. SP PowerGrid manages the electricity and gas transmission and distribution networks owned by SP PowerAssets and PowerGas. SP Services provides market support services to customers for electricity, gas, water and refuse removal, and facilitates electricity retail market competition. SP Training and Consultancy Company provides consultancy and training, leveraging SP’s expertise in developing and operating energy utility infrastructure and businesses. SP Telecommunications provides telecommunication infrastructure services. AUSTRALIA OPERATIONS SP AusNet and Jemena form the two main arms of our business in Australia. Together, their presence spans eastern Australia, and includes electricity and gas transmission and distribution ownership and operation, as well as related services. SP AusNet owns and operates Victoria’s electricity transmission network, an electricity distribution network in eastern Victoria, and a gas distribution network in western Victoria. SPI Management Services is the management company operating the business of SP AusNet under a management services agreement. Jemena owns and operates gas transmission pipelines, gas and electricity distribution networks in New South Wales, Queensland, Victoria and the Australian Capital Territory. Zinfra Group provides engineering, operations, maintenance and construction services to Jemena and external clients. Singapore District Cooling is a joint-venture company providing chilled water services for airconditioning in buildings. Power Automation is a joint-venture systems integration company providing power system control, smart grid/metering, protection system and substation automation solutions. Singapore Power Annual Report 2012 17 Board Of Directors Tan Sri Mohd Hassan Marican Tan Sri Mohd Hassan Marican was appointed Director of Singapore Power Ltd in February 2011 and became its Chairman on 30 June 2012. Tan Sri Hassan is the Chairman of Pavilion Energy Pte Ltd and Deputy Chairman of Sembcorp Marine Ltd; and a Director of Sembcorp Industries Ltd, Regional Economic Development Authority of Sarawak, Sarawak Energy Berhad, Lambert Energy Advisory Ltd, mh Marican Advisory Sdn Bhd and Lan Ting Holdings Pte Ltd. He is also a Senior International Advisor of Temasek International Advisors, a subsidiary of Temasek Holdings. Tan Sri Hassan was the President & CEO of Malaysia’s Petroliam Nasional (PETRONAS) from 1995 until his retirement in February 2010 and has over 30 years’ experience in finance and management. Alan Chan Heng Loon Mr Alan Chan Heng Loon has been a Director since June 2001. He is also the Chairman of SP PowerAssets Ltd. Mr Chan is the Chief Executive Officer of Singapore Press Holdings Ltd. He sits on the boards of Singapore Press Holdings Ltd and its subsidiaries, MediaCorp TV Holdings Pte Ltd, MediaCorp Press Ltd and OpenNet Pte Ltd. Mr Chan is the Chairman of the Ministry of Defence – Panel on Safety & Safety Management, a member of the Public Service Commission; and a Director of Business China, Singapore-China Foundation and the Lee Kuan Yew Fund for Bilingualism. He also serves on the boards of the Federation Internationale of Periodics Publishers and World Association of Newspapers – IFRA. Mr Chan was formerly the Permanent Secretary for the Ministry of Transport. He chaired the Council that reviewed the Code of Corporate Governance in 2012. Mr Chan was awarded the Public Administration Medal (Gold) in 2002 and the Meritorious Service Medal at the 2012 National Day Awards. Ho Tian Yee Mr Ho Tian Yee joined the Board in May 2003. He is also a Director of SP AusNet. Mr Ho is the Managing Director of Pacific Asset Management (S) Pte Ltd. He is appointed as Investment Advisor of Blue Edge Advisors Pte Ltd and holds directorships in publicly-listed companies including DBS Group Holdings Ltd and DBS Bank Ltd. He is also a Director of Fullerton Fund Management Co Ltd and was formerly a Director of Fraser and Neave Ltd and Singapore Exchange Ltd. Mr Ho was awarded the Public Service Medal in 1997. 18 Singapore Power Annual Report 2012 Tan Chee Meng Mr Tan Chee Meng joined the Board in August 2005. He is also a Director of SPI (Australia) Assets Pty Ltd. A Senior Counsel, Mr Tan is the Deputy Managing Partner of WongPartnership LLP. Mr Tan sits on the boards of Urban Redevelopment Authority, Jurong Town Corporation, Mapletree Commercial Trust Management Ltd, St Gabriel’s Foundation, All Saints Home and WOPA Services Pte Ltd. He is also the Chairman of the School Management Committee of Assumption English School. Bobby Chin Yoke Choong Mr Bobby Chin Yoke Choong joined the Board in January 2006. He is the Deputy Chairman of NTUC Enterprise Co-operative Ltd and a Director of the Singapore Labour Foundation and NTUC Fairprice Co-operative Ltd. He is also a board member of various listed companies including Oversea-Chinese Banking Corporation Ltd, AV Jennings Ltd, Yeo Hiap Seng Ltd, Ho Bee Land Ltd, Sembcorp Industries Ltd and Singapore Telecommunications Ltd. He was appointed to the Council of Presidential Advisers in January 2010. Mr Chin was the Managing Partner of KPMG Singapore from 1992 to 2005. He served as Chairman of the Urban Redevelopment Authority from April 2001 to March 2006 and Singapore Totalisator Board from 2006 to 2012. Professor Jeremy Guy Ashcroft Davis Am Professor Jeremy Guy Ashcroft Davis joined the Board in August 2006. He is also a Director of SP AusNet. Professor Davis is the Chairman of UNSW Professorial Superannuation Pty Ltd and the Deputy Chairman of AMWIN Management Pty Ltd. He is also a Director of CHAMP Ventures Pty Ltd. He was the former AMP Society Professor at the Australian Graduate School of Management. Professor Davis spent 10 years as a management consultant with the Boston Consulting Group. He was also Chairman of AIDC Ltd and Amdel Holdings Pty Ltd and Director of the Transurban Group. Singapore Power Annual Report 2012 19 Board Of Directors Choi Shing Kwok Mr Choi Shing Kwok joined the Board in August 2006. He is also the Chairman of PowerGas Ltd and a Director of SP PowerAssets Ltd. Mr Choi is the Permanent Secretary of the Ministry of the Environment and Water Resources. Formerly the Permanent Secretary of the Ministry of Transport, Mr Choi has had a long career in government and was awarded the Meritorious Service Medal in 2000 and the Long Service Award in 2004 by the Government of Singapore. He has also received state awards from foreign governments. Oon Kum Loon Mrs Oon Kum Loon joined the Board in April 2010. She is also a Director of SP PowerAssets Ltd and PowerGas Ltd. Mrs Oon serves on the boards of Keppel Corporation Ltd and Keppel Land Ltd. Mrs Oon has 30 years of extensive experience with DBS Bank Ltd, and held positions including Chief Financial Officer, Managing Director and Head of Group Risk Management. Tan Puay Chiang Mr Tan Puay Chiang joined the Board in April 2012. He is also a Director of SP Services Ltd. He is a Board member of Neptune Orient Lines Ltd, Keppel Corporation Ltd, and the Energy Studies Institute at the National University of Singapore. Mr Tan was Chairman, ExxonMobil (China) Investments Co from 2001 to 2007. During his 37-year career with Mobil and later ExxonMobil, he held extensive executive management roles in Australia, Singapore and the United States. 20 Singapore Power Annual Report 2012 Ong Yew Huat Mr Ong Yew Huat joined the Board in February 2013. He is the Chairman of the National Heritage Board, United Overseas Bank Berhad and Singapore Tyler Print Institute. He also serves on the boards of United Overseas Bank Ltd, and the Singapore Accounting and Corporate Regulatory Authority. He is a member of the Public Accountants Oversight Committee. Mr Ong retired in December 2012 as the Executive Chairman of Ernst & Young Singapore after serving 33 years with the firm. He was awarded the Public Service Medal in 2011. Wong Kim Yin Mr Wong Kim Yin was appointed a Director of Singapore Power Ltd and its Group Chief Executive Officer on 1 January 2012. He is currently the Chairman of SP PowerGrid Ltd and a Director of SP PowerAssets Ltd, PowerGas Ltd and SP Services Ltd. Mr Wong is also the Chairman of SPI Management Services Pty Ltd, SPI (Australia) Assets Pty Ltd and Enterprise Business Services (Australia) Pty Ltd. Mr Wong is a non-executive director of CITIC Resources Holdings Ltd. Mr. Wong was formerly Senior Managing Director, Investments at Temasek International (Pte) Ltd, where he had been responsible for investments in various sectors, including the energy, transportation and industrial clusters. He also worked for The AES Corporation, a global power company listed on the New York Stock Exchange. Singapore Power Annual Report 2012 21 SENIOR MANAGEMENT In alphabetical order Paul Adams Managing Director Jemena Amelia Champion Head Corporate Affairs Jeanne Cheng Managing Director SP Services Michael Chin Managing Director Special Projects SP PowerGrid Chuah Kee Heng Head Strategic Development Nino Ficca Managing Director SP AusNet Madalene Hee Head Internal Audit Jimmy Khoo Managing Director Singapore District Cooling Peter Leong Managing Director SP PowerGrid Lim Chor Hoon Head Human Resource Lim Howe Run Head Regulatory Management Lim Lay Hong Chief Financial Officer CHRIS LIM Managing Director SP Training and Consultancy Company Sim Kwong Mian Executive Vice President Chairman, SP Engineering Board Helen Tay Bee Hoon General Counsel & Company Secretary Wong Chit Sieng Chief Information Officer Wong Kim Yin Group Chief Executive Officer 22 Singapore Power Annual Report 2012 SP Powergrid SP Services SP Ausnet Jemena Ang Seng Kok General Manager Network Management Cheng See Tau Deputy Managing Director Gas Chew Min Lip Deputy Managing Director Network Management, Planning & Strategy Han Tek Fong General Manager Network Development Ho Yin Shan Head Procurement Peter Leong Managing Director Irene Lim Head Human Resource Loong Hui Chee General Manager Finance Dr Yoon Kok Thean General Manager Planning & Strategy Jeanne Cheng Managing Director Lee Chui Ping Director Finance & Accounts Lawrence Lee Head Operations & Projects Shirley Tan Lee Cheng Director Special Projects Lynette Tan Acting Director Customer Relationship Management John Azaris General Manager Service Delivery Nino Ficca Managing Director Claire Hamilton General Manager Risk and Assurance Chad Hymas General Manager Strategy and Business Development John Kelso General Manager Select Solutions Geraldine Leslie General Manager People and Safety Adam Newman Chief Financial Officer Alistair Parker General Manager Asset Management Ash Peck General Manager Information and Communication Technology, Market and Customer Services Paul Adams Managing Director Jodie Blake Executive General Manager Human Resources & Health, Safety, Environment And Quality Cameron Dorse Executive General Manager Technology SteveN Macdonald Managing Director Zinfra Group Tina Ooi General Counsel and Company Secretary Joanne Pearson Chief Financial Officer Alf Rapisarda Executive General Manager Networks And Pipes Dr Shaun Reardon Executive General Manager Strategy, Regulation And Projects Susan Taylor General Counsel and Company Secretary John Van Weel Executive General Manager Works Delivery Singapore Power Annual Report 2012 23 Awards & Accolades Singapore ISO 9001:2008 Certification for Quality Management System SP PowerGrid (Distribution Control & Customer Services Section) by Certification International, FY06/07 to present SP PowerGrid (Network Development) (Electricity) by Certification International, FY02/03 to present SP PowerGrid (Network Management) (Electricity) by Certification International, FY02/03 to present SP PowerGrid (Gas Operations) by SGS International Certification Services Singapore Pte Ltd, FY00/01 to present SP Services by BSI Management Systems, FY04/05 to present Singapore Quality Class Certification (STAR) SP Services by SPRING Singapore, 2010 to 2014 Singapore Service Class Certification SP Services by SPRING Singapore, 2010 to 2014 ISO/IEC 17025:2005 in Electrical Testing for Electricity Meters SP PowerGrid by the Singapore Accreditation Council – Singapore Laboratory Accreditation Scheme, 2000 to present ISO/IEC 17025:2005 in Electrical Testing for Current Transformers SP PowerGrid by the Singapore Accreditation Council – Singapore Laboratory Accreditation Scheme, 2008 to present ISO/IEC 17025:2005 in Calibration and Measurement for Gas Flow Meters PowerGas by the Singapore Accreditation Council – Singapore Laboratory Accreditation Scheme, 2005 to present BS OHSAS 18001:2007 Certification for Occupational Health & Safety Management System Singapore District Cooling by TÜV SÜD PSB Pte Ltd, 2008 to 2014 People Developer Standard by SPRING Singapore Singapore Power, 2000 to 2013 SP PowerGrid, 2005 to 2013 SP Services, 2005 to 2015 Work Life Achiever Award SP Services by Tripartite Committee on Work-Life Strategy, 2012 SAP Outstanding Industry Solution Project Award for MSSL SP Services by SAP Singapore, 2012 Asia-Pacific Transmission Deal of the Year Award for Cable Tunnel project Singapore Power Group by the Project Finance magazine, 2012 Minister’s Honour Roll (Star) Singapore Power Group by the Ministry of Home Affairs, 2013 to 2018 Minister for Defence Award Singapore Power Group by the Ministry of Defence, 2005 to 2015 May Day Model Partnership Award Singapore Power Group by National Trades Union Congress, 2013 24 Singapore Power Annual Report 2012 Australia Singapore H.E.A.L.T.H. Platinum Award Singapore Power Group by the Health Promotion Board, 2004 to 2014 Special Events Platinum Award Singapore Power Group by the Community Chest, 2006 to 2013 SHARE Corporate Gold Award Singapore Power Group by the Community Chest, 2003 to 2013 BSI PAS 55 Certification to British Asset Management Specification SP AusNet by Asset Management Consulting Limited, 2008 to 2013 NSW State Awards for Marketing Excellence Jemena Gas Networks by the NSW Chapter of the Australian Marketing Institute, 2012 Australian Service Excellence Award Jemena Electricity Networks by the Customer Service Institute of Australia, 2012 ISO 9001:2008 Certification for Quality Management System ISO 14001:2004 Certification for Environmental Management System 4801:2001 Certification for Occupational Health & Safety System Zinfra Group by the Office of the Federal Safety Commissioner for Australian Government, 2012 – 2015 Singapore Power Annual Report 2012 25 Ghazali Bin Embi Deputy Director Gas Transmission Projects Gas transmission pipelines are at the upstream of the power value chain in Singapore. My team and I are responsible for the development of the pipelines and related facilities, from conceptual design to installation. We make sure these projects are delivered on time so that there is continued supply of reliable electricity to the whole of Singapore. Today, imported liquefied natural gas (LNG) arrives in Singapore at a terminal on Jurong Island, and more electricity in Singapore will be generated from natural gas. With the growing demand for LNG, we will continue to develop new facilities to meet future needs. 26 Singapore Power Annual Report 2012 CORPORATE GOVERNANCE Report for the period 1 April 2012 to 31 March 2013 Ethics & accountability The SP Board is committed to good corporate governance. The Group adheres closely to the principles and guidelines set out in the revised Singapore Code of Corporate Governance 2012 (the Code) for listed companies. The Company has adopted the Code as its guide for best practice standards and put in place an internal framework to ensure good corporate governance in its business practices and activities. The Whistleblower Policy, implemented since 2005, seeks to strengthen ethical business conduct in the Group. The Group endeavours to enhance shareholder value by ensuring the highest standards of corporate governance, transparency, accountability and integrity. Setting direction The Board provides broad strategic directions for the Group and undertakes key investment and funding decisions. In addition, the Board ensures that Management maintains a robust system of internal controls to protect the Group’s assets and reviews the Group’s financial performance. The Board meets at least four times a year to review the Group’s business performance. Special Board meetings may be convened as and when necessary to consider urgent corporate actions or specific issues of importance. During the financial year, the Board met four times and held a Board Strategic Review in December 2012. Access to Information The Board is provided with relevant information prior to Board meetings and on an ongoing basis so as to enable them to make informed decisions to discharge their duties and responsibilities. Board papers include management financial reports, annual budgets and performance against budget, matters requiring the Board’s decision, updates on key outstanding issues and disclosure documents as well as updates on new legislative developments. The Board has separate and independent access to the Senior Management and the Company Secretaries. Should the Directors, whether as a group or individually, require independent professional advice to carry out their duties, the Company will arrange to appoint, at the Company’s expense, professional advisors to render due advice. Newly-appointed Board Directors attend an orientation programme to familiarise themselves with the Group’s business and governance practices. The Directors may also attend appropriate courses, conferences and seminars so as to be better equipped to effectively discharge their duties as Directors. Board composition There is a strong element of independence in the Board composition. Other than the Group CEO, all are independent non-executive Directors. The Nominating Committee reviews the independence of each Director annually and provides its views to the Board for the Board’s consideration in accordance with the Code. The current size of 11 Board members is appropriate for effective decision-making, taking into account the scope and nature of the Group’s operations. Collectively, the Directors have a wealth of expertise and experience in the management of business at senior and international levels. Singapore Power Annual Report 2012 27 CORPORATE GOVERNANCE Report for the period 1 April 2012 to 31 March 2013 Board Committees The SP Board is supported by specialised board committees to facilitate effective supervision of Management. These are the Audit Committee, the Board Risk Management Committee, the Finance Committee, the Nominating Committee and the Staff Development and Compensation Committee. As and when required for specific projects, special board steering committees and due diligence committees are formed to provide support and guidance to Management. SP AusNet, as a publicly-listed stapled entity on the Australian Securities Exchange and the Singapore Exchange Securities Trading Limited, has established its own Audit and Risk Management Committee, Nomination Committee, Remuneration Committee and Compliance Committee to ensure a high standard of corporate governance. Audit Committee During the financial year, the Audit Committee (AC) comprises four non-executive Directors, all of whom are independent Directors as defined in the Code. The Board is of the view that the AC has recent and relevant accounting or related financial management expertise and experience to discharge its responsibilities. The main function of the AC is to assist the Board in discharging its statutory and oversight responsibilities relating to the financial reporting and audit processes, the systems of internal controls and the process of monitoring compliance within applicable laws, regulations and codes of conduct. The AC is responsible for the following: • Review and approval of the audit plans of external and internal auditors; • Review of the adequacy of the internal audit function; • Review of the financial accounts of the Group and the Company; • Review of the independence and objectivity of the external auditors; and • Nomination of external auditors for re-appointment. The AC holds at least three meetings a year. Board Risk Management Committee The Board Risk Management Committee (BRMC) comprises six Directors, five of whom are independent non-executive Directors. The BRMC assists the Board in fulfilling its oversight responsibilities by reviewing: The type and level of business risks that the Company, its subsidiaries and associated companies undertake on an integrated basis to achieve their business strategy; and the policies, procedures and methodologies for identifying, assessing, quantifying (where appropriate), monitoring and managing risks. The BRMC is supported by the Group Risk Management Office in its risk governance responsibilities. While the BRMC oversees the SP Group’s risk management framework and policies, the risk ownership remains with the business groups. The BRMC meets at least three times a year. 28 Singapore Power Annual Report 2012 Finance Committee The Finance Committee (FC) comprises four Directors, three of whom are independent Directors. The responsibilities of the FC are to consider and endorse, for the Board’s approval, SP’s annual operating and capital expenditure budgets, and business and financing plans; and approve or endorse SP’s borrowing and financing-related matters. The FC holds at least two meetings a year. Nominating Committee The Nominating Committee (NC) comprises four Directors, all of whom are independent Directors. The NC is responsible for formulating policies and guidelines on matters relating to Board appointments, re-appointments, retirement and rotation of Directors. The Directors’ performance, contribution and independence are taken into consideration in the NC’s review and assessment. The NC, in consultation with the Chairman of the Board, considers and makes recommendations to the Board concerning the appropriate size and needs of the Board. New Directors are appointed by the Board after the NC has endorsed their appointment. New Directors must submit themselves for re-election at the next Annual General Meeting (AGM) of the Company pursuant to the Articles of Association of the Company. The Articles of Association of the Company also require not less than one-third of Directors to retire by rotation at every AGM. The NC meets at least twice a year. Staff Development and Compensation Committee The Staff Development and Compensation Committee (SDCC) comprises four Directors, all of whom are independent Directors. The SDCC oversees the remuneration of the Group Chief Executive Officer and senior executives. The SDCC establishes and maintains an appropriate and competitive level of remuneration to attract, retain and motivate senior executives to manage the Group successfully. No Director is involved, or has participated, in any proceedings with respect to his or her own remuneration. The SDCC meets at least twice a year. Communication with shareholder The Company values communication and ensures that timely and adequate disclosures of material information on the Company are made available to its shareholder. It holds regular dialogue and liaison sessions with the shareholder. Singapore Power Annual Report 2012 29 CORPORATE GOVERNANCE Report for the period 1 April 2012 to 31 March 2013 Composition of Board and Board Committees Staff Board Risk development & Audit Management Finance Nominating Compensation Board Members Committee Committee Committee Committee Committee Tan Sri Mohd Hassan Marican, Chairman – – Chairman Member Chairman Mr Alan Chan Heng Loon – – – Chairman Member Mr Ho Tian Yee – Chairman Member – – Mr Tan Chee Meng Member Member – – – Mr Bobby Chin Yoke Choong 1 – – – Member Member Prof Jeremy Guy Ashcroft Davis Member Member – – – Mr Choi Shing Kwok Member – – Member – Mrs Oon Kum Loon 2 – Member Member – Member Mr Tan Puay Chiang 3 – Member – – – Mr Ong Yew Huat 4 Chairman – – – – Mr Wong Kim Yin* – Ex-officio Ex-officio – – 1 Mr Bobby Chin Yoke Choong stepped down as Chairman and a member of AC on 23 Aug 2013. 2 Mrs Oon Kum Loon was appointed a member of FC on 1 Oct 2012. 3 Mr Tan Puay Chiang was appointed a member of BRMC on 1 Oct 2012. 4 Mr Ong Yew Huat was appointed Director of the Board on 8 Feb 2013. He was appointed a member and Chairman of AC on 1 May 2013 and 23 Aug 2013 respectively. As at 1 Sept 2013 * Non-independent 30 Singapore Power Annual Report 2012 RISK MANAGEMENT The SP Group’s guiding principle is that every employee is a risk manager in his area of work. Risk issues are identified and necessary actions taken. Key risk issues are monitored closely and highlighted to the various subsidiaries’ Risk Management Committees and the BRMC (where appropriate). We sustain a culture of risk awareness amongst staff with initiatives including staff education through induction courses and workshops, publishing risk-related articles in company periodicals, and regular interaction between risk management teams and risk owners. Key Risk Management Initiatives in FY12/13 • Revision of Fraud Risk Management Framework • Independent risk oversight of North-South and East-West cable tunnel projects • Spearheading of Group Safety Review Committee • Review of procurement practices • Review of Group insurance SAFETY This year marks the dawn of a renewed and enhanced focus on safety in the Group, with the Board and Management reaffirming that safety is the Group’s top priority. The Group Safety Review Committee (GSRC) was formed to: • Review benchmarks internally – conducting an extensive review of safety practices across SP’s subsidiaries to share ideas; • Learn from external best safety practitioners – understanding their safety management frameworks for adaptation; and • Propose recommendations to further enhance safety. Singapore Power Annual Report 2012 31 Yong Chee Meng Principal Engineer Network Development We take pride in powering two of Singapore’s icons in its emerging city centre. The Marina substation supplies power to the Marina Bay financial district as well as Gardens by the Bay, amidst the tourism and hospitality facilities there. The commercial and residential buildings in this area are switched on 24/7, so our work is on round the clock. Each successfully commissioned project adds to the reliability of the whole network. With Singapore set for much more development, we look forward to more opportunities to grow the network. Over AND Bey nd ELECTRICITY AND GAS NETWORKS We are responsible for power all over the nation. Our leading-edge technology and dedicated expertise enable us to meet the needs of over 1.3 million industrial, commercial and residential customers in Singapore. The SP networks in Singapore are amongst the most reliable and cost-effective worldwide. SP continuously upgrades and expands its infrastructure to meet Singapore’s growing demand for electricity and gas. We actively engage in research and development of grid technologies to improve reliability and energy efficiency and develop sustainable solutions for our future. SP, through its subsidiary SP PowerAssets, owns and operates electricity transmission and distribution businesses in Singapore. SP’s electricity assets comprise advanced and robust 400kV, 230kV and 66kV transmission networks and 22kV, 6.6kV and 400V distribution networks. Through its subsidiary PowerGas, SP plays a pivotal role in Singapore’s energy market. The company is the sole licensed gas transporter and system operator, transporting both natural gas and town gas through its network of 3,200km of underground gas pipelines. We operate two onshore natural gas receiving facilities and a gas holder station. Network Performance In FY12/13, SP continued to develop and improve its processes and operations to deliver network performance that meets and surpasses global benchmarks. The Singapore electricity network continued to perform well for the year. The System Average Interruption Duration Index (SAIDI) remains low, at 0.42 minute per customer per year, while the System Average Interruption Frequency Index (SAIFI) was 0.0087 interruptions per customer per year. Gas network performance was well within regulatory targets, with SAIDI and SAIFI scores of 0.174 minute and 0.0026 interruption per customer per year respectively. Infrastructure Development Electricity networks To meet Singapore’s growing demand for electricity and support the expected increase in generation capacities, SP leverages cutting edge technology and invests in network infrastructure to support key industries and economic and social development. In FY12/13, we completed several projects and have also embarked on new projects which serve key installations and industries across different parts of Singapore: In the East: • Changi East 230kV substation Scheduled for completion in 2015, the project will support residential, commercial and industrial developments in Changi East and Changi South areas. It will also support key infrastructure like the Changi General Hospital and the upcoming Singapore University of Technology & Design. • 22kV distribution network project Completed in December 2012, this key 22kV distribution network project was for the supply connection to the Singapore Sports Hub located at Stadium Road. 34 Singapore Power Annual Report 2012 Condition monitoring detects and removes incipient faults to help avert network failure. In Central Singapore: • Targeted for completion in end 2013, the Rangoon 400kV substation will cater to the anticipated power demand growth and strengthen the network in central Singapore. In the West: • The development of Tembusu 230kV and 400kV West Jurong Island substations are in progress. Scheduled for completion in 2014 and 2019 respectively, the two substation projects are poised to enhance network reliability and cater for future growth and development on Jurong Island. The 400kV substation will also cater to the rapid growth of South West Singapore, including Jurong Island and Tuas areas. • Two 66kV cable circuits were installed and commissioned in July 2012 to power up the LNG terminal on Jurong Island. The facility will help diversify and meet Singapore’s growing energy demand, and stimulate the development of a robust gas market and promote industrial growth. • Two 66kV cable circuits were installed and commissioned in March 2013 to power up the Tuaspring desalination plant at Tuas South Ave 3. The plant is Singapore’s latest water supply infrastructure project and will further enhance Singapore’s water supply security. • A 22kV distribution network project was completed in West Park Biz Central for multi stack-up factory/ warehouse complex. The uniquely designed 22kV substation was first commissioned in January 2011, allowing equipment to be progressively installed based on the customer’s growth needs. As at March 2013, all six 22kV substations and their associated transformers were installed in accordance to customer’s requirements. In the South: • The Marina South 230kV substation, commissioned in June 2012, will continue to strengthen the supply to the Marina Bay area including the future downtown at Marina South. This is the first 230/22kV substation in Singapore. It has a designed capacity of 300MVA. The new supply mode – by directly transforming power at 230kV to distribution voltage level at 22kV without the intermediate 66kV system – is a highly efficient way of transporting power to high load-density developments. In the North: • Seletar Aerospace Park 66kV substation was built mainly to serve the aerospace industries, Seletar Airport and industrial and commercial developments at Seletar Aerospace Park. Commissioned in December 2012, this substation has a designed capacity of 150MVA. Key aerospace facilities include Rolls-Royce’s regional training centre and plant for assembly and testing of aircraft engines, Eurocopter’s training centre and maintenance and repair of helicopters, and Pratt & Whitney’s R&D services and parts supplies. Singapore Power Annual Report 2012 35 Koh Keng Boon Principal Engineer Special Projects It is an honour and challenge for us to construct the North-South and East-West transmission cable tunnels, which will house future power lines for our future generations. Various professionals – engineers, quantity surveyors, geologists, project managers, and public relations officers – work together to make this a success. We harness advanced technology to improve performance. The Instrumentation Data Monitoring System allows us to monitor real-time geographical conditions during construction, while RFID tags are employed to enhance security and safety across all 18 work sites. We ensure the highest safety standards by embracing best practices in everything we do – because safety is always our priority. 36 Singapore Power Annual Report 2012 ELECTRICITY AND GAS NETWORKS North-South and East-West Transmission Cable Tunnels Construction of the 18.5km North-South and the 16.5km East-West transmission cable tunnels is progressing well. When completed, they will provide secure corridors for faster and more efficient transmission cable installation. They will enable the timely and orderly replacement of 230kV circuits and installation of 400kV circuits. The six main contract packages for the construction of the North-South and East-West cable tunnels totalling 35km were awarded in September 2012. By September 2013, construction of the upper shafts under Phase 2 development would have been completed in most of the 18 shaft sites – representing completion of a third of a six-phase process. The East-West and North-South transmission cable tunnels are expected to be completed in the second quarters of 2017 and 2018 respectively. Jurong Island – Pioneer Transmission Cable Tunnel By 2019, transmission load in south-western Singapore is expected to increase by 62.5%. To manage this increase in load, there is a need for the expansion of the transmission cable network in the region including Jurong Island and Tuas areas. A new undersea tunnel from Jurong Island to Pioneer Road will be constructed to provide the cable corridor for future bulk power transmission from Jurong Island to mainland Singapore. This sustains power reliability and achieves space efficiency. The contract was awarded to Penta-Ocean Construction in October 2013 and work commenced in November 2013. The Jurong Island-Pioneer Cable Tunnel, approximately 5.2km long, will cross under the West Jurong Channel. The tunnel will have an internal diameter of 6 metres to accommodate extra high voltage cable circuits. It will include the construction of equipment and ventilation buildings and cable access/ exit shafts at various intervals along the tunnel route, including engineering works. The tunnel is expected to be in the range of 45 metres to 80 metres deep and will be constructed through Jurong sedimentary formation. Preliminary and detailed soil investigation works were carried out, which include topographical survey; marine hydrographical and geophysical survey; and onshore and offshore ground investigation works and horizontal borehole drilling across the West Jurong Channel. The consultancy contract was awarded to AECOM Singapore Pte Ltd in December 2012. The Jurong Island- Pioneer tunnel is planned in conjunction with the 400kV West Jurong Island substation and will accommodate up to 10 circuits from Jurong Island to the mainland. The project is scheduled for completion by 2018. The tunnel projects harness the use of advanced technology for better project management. One such technology is the Instrumentation Data Monitoring System (IDMS) which integrates all instrumentation and monitoring data from various sources into a single web-based platform using the Geographical Information System. The IDMS monitors both real-time and manual readings such that ground settlements, movements and vibrations caused by various underground tunnelling construction activities are closely monitored and instantaneously detected and relayed via the IDMS to the control centre. This ensures Singapore Power Annual Report 2012 37 ELECTRICITY AND GAS NETWORKS full understanding of the impact on nearby buildings, structures and utilities above and underground. Another breakthrough technology is Radio Frequency Identification for the dual purposes of controlling security access to work sites and monitoring workers’ safety inside the tunnel when it is being constructed at a depth of 60m underground. RFID tags monitor employees as they enter and exit sections of the tunnel. Duty managers are then able to monitor and locate the people in any section of the tunnel at any given time. In times of emergency and evacuation, RFID is effective in establishing the location of staff within the tunnel. Gas Networks SP extended the natural gas network by 29km and the town gas network by 85km to reach more customers in residential estates and commercial premises. As at March 2013, about 21 km of transmission pipelines have been laid this year in Jurong Island and Tuas South area, and for the connection of the LNG Terminal to new transmission customers. Another 8 km of LNG distribution pipelines were laid in the Tuas South area to extend the existing natural gas network. The town gas network was extended to serve residential customers in various HDB estates in Serangoon, Choa Chu Kang, Marina, Yishun, Punggol, Buangkok and Toa Payoh. Another 20km of town gas trunk and feeder gas pipelines will be laid in the next two years to serve new HDB estates. Survey and renewal of gas pipelines SP completed coating defect and close interval potential surveys of 72km of natural gas transmission pipelines and verified that all coatings were in good condition. It continued its five-year accelerated gas mains renewal programme to replace old cast/ductile iron gas pipelines. This year, approximately 27km of the gas mains were replaced with polyethylene pipes. Gas market SP has been operating the Gas Transportation IT System Solution (GTSS) which manages the transportation of natural gas in accordance with the Gas Network Code (GNC). During the year, SP PowerGrid achieved all the GTSS performance standards prescribed under GNC. As at March 2013, 21 GNC modifications approved by EMA had been implemented. LNG Central to the Government’s strategy to diversify the sources of gas supply to Singapore is the development of the LNG Terminal on Jurong Island. PowerGas worked closely with the Energy Market Authority (EMA) and Singapore Liquefied Natural Gas Corporation Pte Ltd to connect the LNG Terminal to the existing transmission networks. The first phase of the project, which was completed ahead of schedule in March 2013, involved laying of underground pipelines and construction of gas offtake stations in Jurong Island and Tuas South, and laying a submarine pipeline across the West Jurong Channel. It enabled the timely injection of regasified LNG into the transmission network for the commercial operation of the LNG terminal in May 2013, a significant milestone in Singapore’s energy sector. 38 Singapore Power Annual Report 2012 ENHANCING CAPABILITIES The Tuas South offtake station is one of the key facilities that connect the LNG Terminal to the gas transmission network in Singapore. SP Engineering Board The SP Engineering Board was established during the year to uphold SP Group’s leadership in network engineering, to meet the Group’s mission to deliver energy solutions reliably and efficiently. One of the initiatives include establishing a Knowledge Management framework to preserve institutional knowledge within the organisation, leading to operational continuity and quality performance. Under the framework, reviews and enhancement of electricity and gas transmission and distribution practices and asset utilisation will also be covered. The Board will also develop the expertise of the engineering/technical workforce through establishing a technical competency framework to articulate the core skills and know-how required to perform key job roles effectively. Condition Monitoring During the year, SP continued to strengthen its network performance by further extending its online monitoring capabilities. In FY 12/13, 19 Extra High Voltage transmission substations have been installed with online partial discharge (PD) monitoring systems while 24 transmission transformers and shunt reactors were installed with online Dissolved Gas Analysis (DGA) monitoring systems. Potential failures avoided • 42 incidents of potential network failure were avoided through SP’s concerted efforts in condition monitoring this year. • Two potential cases of failure on 22kV and 6.6kV cables were prevented by the Oscillating Wave Test System (OWTS ). From January 2006 to March 2013, the OWTS has prevented 141 cases of potential cable failure. Online PD Monitoring pilot project A pilot project to use High Frequency Current Transformer (HFCT) for online PD monitoring of 230kV transformers and shunt reactors was installed at the Kallang Basin substation. The installed HFCT PDM system has advanced intelligent systems to enable the separation of weak PD signals from background noise. Progress of Gas Insulated Switchgear (GIS) Partial Discharge Monitoring (PDM) retrofitting project Transmission Gas Insulated Switchgear (GIS) are among the most valuable assets in SPPA. Failure of GIS will lead to catastrophic impact to Singapore’s industries. Leveraging advanced technology, such as Partial Discharge Testing and Monitoring, we achieved improved supply reliability and performance of critical power transmission assets. Online Partial Discharge Monitoring (PDM) System on transmission GIS is part of SP’s ongoing initiative to achieve early detection of GIS insulation defects to avert potential equipment failure, thus improving network reliability and security. The PDM system has effectively detected partial discharge activities on the newly commissioned 230kV/400kV GIS and existing 230kV/400kV GIS. Singapore Power Annual Report 2012 39 Ng Bang Kok Principal Technical Officer Network Management Transformers in substations help to step-down voltage for distribution to homes and offices. Our role is to ensure the smooth running of the 400kV and 230kV transformers. We plan, operate and maintain the reliability of the transformers, reactors and tertiary switchgears in the transmission network. We also respond to power outages and technical problems promptly so that electricity can be restored swiftly and efficiently. Since joining SP (when it was part of the Public Utilities Board) in 1985 as a technician, I have advanced to my present role as a Principal Technical Officer and taken on greater responsibilities. I now mentor younger staff and am happy to share my experiences and knowledge with them. 40 Singapore Power Annual Report 2012 ENHANCING CAPABILITIES All 400kV GIS in 400kV substations and 16 230kV GIS substations are equipped with the online PDM system. Work is in progress for another two 230kV substations. Major Gas Insulated Switchgears (GIS) maintenance project In our continued effort in maintaining reliable power supply, comprehensive maintenance was carried out on the GIS system reaching its mid-life, to ensure that it is in good working condition. Two 230kV substations were completed this year and work is in progress on another four 230kV substations. Wireless SCADA for 6.6kV network To further improve supply restoration time and network performance, wireless remote monitoring and control capabilities were implemented at the 6.6kV substations. One thousand 6.6kV substations have been completed and the remaining 400 substations, in the commercial and residential areas, will be progressively equipped with wireless remote monitoring and control capabilities in the next two financial years. Security enhancements for 22kV SCADA system During the year, security review was carried out on the 22kV SCADA system. External consultants were engaged to carry out the vulnerability assessment and penetration test for the 22kV SCADA system. After the review, additional measures were implemented to mitigate the risk of possible unauthorised access to the system and address the constant evolving cyber security threats. The physical security within the SCADA rooms was further enhanced with the installation of additional advanced hardware. Enhancement of Direct Current system for Transmission Remote Terminal Units (RTUs) A reliable 110V DC power supply for the RTUs is crucial to enable supply restoration remotely during a power outage. A fast-track project was initiated to install DC-DC convertors at all the 120 transmission substations to enhance RTU’s operation reliability. This project has been completed one year ahead of schedule. Singapore Power Annual Report 2012 41 ENHANCING CAPABILITIES SP leverages advanced technology to enable leading network performance and reliability standards. In September 2012, our Geographic Information System (GIS), a 10-year-old mapping system for supporting the electricity and gas networks, was replaced by a single application with greater functional capabilities to enhance work efficiency. Protection System Retrofitting/ Enhancement Projects The 66kV second main protection system programme installs another protection unit for critical legacy 66kV feeder circuits which have only one electromechanical main protection. The second main protection will greatly enhance the dependability and reliability of these legacy circuits. Twenty-four circuits were completed this year. To improve the reliability of the 22kV network, Pilot Wire Supervision relays were progressively installed at both ends of existing and new 22kV feeder circuits. The relays will detect open circuits in the pilot cable which can result in power outage. This year, 400 relays were commissioned in existing 22kV substations and another 250 relays were commissioned in new 22kV substations. Geographic Information System (GIS) SP leverages advanced technology to enable leading network performance and reliability standards. In September 2012, our Geographic Information System (GIS), a 10-year-old mapping system for supporting the electricity and gas networks, was replaced by a single application with greater functional capabilities to enhance work efficiency. The new application uses more advanced technology and provides greater functional capabilities to enable enhanced effectiveness and efficiency in the office and the field. The GIS, which stores digital copies of maps and underlying cables and gas pipes, is heavily used to support SPPG’s critical business operations from planning and project construction to network maintenance and extensions. Replacing it with a single application combines two legacy systems for electricity and gas mapping information into one. The benefits include lower costs and sharing common landbase data for data consistency and quality. 42 Singapore Power Annual Report 2012 Fong Yi Kit Executive Engineer Planning & Strategy We help map Singapore’s energy network 10 years into the future. We need to forecast, identify, assess and initiate projects. Our aim: a reliable, robust network configuration. We anticipate and mitigate potential problems during project implementation or equipment maintenance, to ensure SP remains a world-class utility. In the near term, my focus is meeting the growing energy needs of Singapore’s western region. We work closely with government agencies, numerous foreign investors and other stakeholders. We design cable routes and substation sites, and develop cost-effective strategies and project plans to realise a secure network at the lowest cost. Singapore Power Annual Report 2012 43 TECHNOLOGY FOR THE FUTURE In anticipation of increasingly sophisticated energy demands, SP has been actively engaged in research and development on Smart Grid technologies to improve energy efficiency and develop sustainable solutions for the electricity network. The following projects are being carried out in collaboration with industry partners. • Intelligent Energy System (IES) SP’s collaboration with EMA culminated in the completion of the IES pilot project which developed and tested new smart grid technologies and solutions to help customers better manage their energy usage. • Cyber Security and Secure Intelligent Electronics Devices for Electric Vehicle (EV) Ecosystem in the Smart Grid SP partnered A*Star’s Institute for Infocomm Research (I 2 R) to develop a prototype that addresses potential cyber security issues of integrating EV charging infrastructure. In addition, the prototype had demonstrated the capability to control the EV’s charging current according to loading profile of distribution networks. Such a solution could potentially reduce the impact of large-scale EV penetration to grid in future. • Fault Current Limiter SP completed this Fault Current Limiter (FCL) collaboration project during the year with Experimental Power Grid Centre (EPGC). This gives SP the capability to assess the application of FCL in the distribution network – to limit and manage localised fault levels within the network. • Integrated grid electro-mobility SP is working with TUM CREATE to simulate the impact of large scale EV penetration to the grid and the user behaviour of an EV fleet. Study on the network capacity was completed in August 2013 while that on the user behaviour of EV fleet is in progress and is targeted to be completed by April 2014. 44 Singapore Power Annual Report 2012 The substation inspection mobile app allows inspectors to carry out their work more efficiently. • Distributed Intelligent Partial Discharge Sensing (DIPDS) system SP participated in this innovative project to develop an advanced and cost-effective partial discharge sensing technology for smart grid application. A prototype of Distributed Intelligent Partial Discharge Sensing (DIPDS) system has been developed. • Substation inspection mobility SP embarked on the substation inspection mobility project as part of the enterprise mobility development. A proof-of-concept prototype has been completed for field evaluation. • TV White Space (TVWS) mesh This joint project with I 2 R will enable SP to tap on TV White Space (ie. unused broadcast frequency bands with premium wireless broadband capabilities) to carry out condition monitoring of substations efficiently and collect valuable data that will enhance the reliability of our grid networks. • Smart grid technology grant call SP, in collaboration with the National University of Singapore, Nanyang Technological University, I 2 R, Solar Energy Research Institute of Singapore and Singapore Polytechnic, participated in EMA’s Smart Grid Technology Grant Call exercise. SP will participate in five smart grid projects with a total funding of $7.36m. The projects will develop smart grid technologies in the areas of grid analytics, sensors and energy management. Singapore Power Annual Report 2012 45 Suzanne Vo Contracts Manager Jemena Gas Networks (Australia) My team and I help facilitate retailers’ and customers’ access to Jemena’s gas network by providing guidance on the required procedures. We find solutions, agreeable to all parties, over issues such as land access arrangements affecting high pressure pipelines. We also help install new service offerings such as a gas data access service directly from Jemena, that allows customers to see their daily gas consumption. Sometimes, new laws require changes in areas such as technical installation requirements for gas meters. We help our customers find ways to minimise the cost of the projects and quickly connect to our gas network. 46 Singapore Power Annual Report 2012 SINGAPORE DISTRICT COOLING SDC operates a multi-plant network, harnessing greater benefits in efficiencies and additional redundancies from the chilled water network. Singapore District Cooling (SDC) is a joint venture of SP (60%) with Dalkia, a global leader in energy services. SDC owns and operates the district cooling system at Marina Bay Business District. It produces chilled water for air-conditioning, as well as hot water, for commercial buildings and the integrated resort in Marina Bay. This centralised production generates energy efficiencies for customers. To meet the increasing demand from new customers, a plant expansion project to add another 60MWr capacity to the Marina Bay area has been completed. The combined chilled water production capacity of 217MWr will make SDC one of the largest providers of district cooling services in the region. Working with a technology partner, SDC has also installed one of the largest energy efficient dualevaporator chillers in the world. With the additional capacity, SDC is expected to avoid 23,000 tonnes of CO 2 emissions annually, thus contributing to sustainable development in Singapore. The concept of the multi-plant network has been further enhanced with a commercial agreement to connect four in-building chillers from a customer in the Central Business District into the SDC network for full integrated operations. This would provide the customer with energy efficiencies, reliability and full operational and maintenance support, while providing the cooling network with a satellite plant. Continued operational focus and innovative design have enabled improved control schemes for the network, enabling a high energy usage index and a supply availability index of more than 99.99%, both of which far exceeded regulated reliability requirements. Singapore Power Annual Report 2012 47 Australia OPERATIONS SP serves 2.8 million customers in Australia through energy utility companies Jemena and SP AusNet, which is listed on the Australia and Singapore Stock Exchanges. JEMENA Secure power Jemena emphasises efficient operations, a strong health and safety culture, and the ability of its people to embrace change with professionalism and enthusiasm. Following approval by the SPIAA board, a new Business Plan was launched on 28 March 2013. As part of this five-year plan (FY14-18), a new vision was established: To be recognised as a world-class owner and manager of energy delivery assets. The year also saw the implementation of the “Establish, Lead, Extend” strategy framework. Record high network reliability The Jemena Electricity Network achieved its best year on record for network reliability in 2012. The network experienced an average of 50.2 unplanned minutes off supply in 2012, a 9% improvement on the 2011 result, and well under the Australian Energy Regulator’s target. Strong safety and environmental performance Jemena continued to improve safety performance, in line with its objective of embedding a world-class safety culture. Jemena achieved an improvement in significant injury frequency rate (SIFR), from 12.1 at the end of FY12 to 9.3 at the end of FY13. Key initiatives include the development of the HSE Leadership programme (part of the Supervisor Development Programme), the establishment of a five-year health and safety strategic plan and the appointment of a critical coach in relation to health and safety cultural improvements. As part of Jemena’s commitment to holistic employee care and early intervention, an on-site physiotherapy programme has also been implemented. Jemena maintained its strong commitment to the environment during the year, registering no major environmental incidents and meeting environmental incident frequency rate targets for all assets. Jemena also commenced a review and restructuring of its environmental management system. 48 Singapore Power Annual Report 2012 Jemena’s new Electricity Outlook portal has proved a success, with positive feedback received from customers. Service and operational enhancements Jemena launched its Electricity Outlook web portal in June 2012, further building on the capabilities of its Advanced Metering Infrastructure (AMI) technology, which continues to be installed throughout the Jemena Electricity Network. The new online tool allows customers to view and manage their electricity usage, set electricity saving targets and compare retailer pricing using their own load profiles at no additional charge. Customer service has also been significantly enhanced by the introduction of systems and processes in support of the National Energy Customer Framework for the Jemena Gas Network and Jemena Electricity Network. They include dedicated service teams and new customer interaction facilities. In FY2013, SPIAA simplified its operating structure by the creation of Zinfra Group as the entity through which it would deliver infrastructure services to other utilities, while retaining Jemena as the entity which manages and operates those assets which it owns. The new structure commenced operation on 2 July 2012. The new operating model lays the foundation for Jemena and Zinfra Group to focus on developing their respective competencies, and also simplifies Jemena’s company structure and processes. A revamped Enterprise Resource Planning system was launched in FY2013, with the Jemena SAP (JSAP) project going live on 4 April 2012. The JSAP project improved Jemena’s financial reporting capability and reduced risk, due to the consolidation of two unsupported SAP platforms and the introduction of stronger financial controls. The JSAP system was further developed to reflect the process simplifications facilitated by the separation of Jemena and Zinfra Group, with the JSAP1.2 Project going live on 1 April 2013. Singapore Power Annual Report 2012 49 Australia OPERATIONS A Zinfra Group operator checking the pressure control valve at a gas distribution station in the MultiNet Gas network. ZINFRA Group Power for the next five years The Zinfra Group five-year strategy was launched in late 2012. The strategy is to create an industry-leading contracting services business that meets or exceeds the expectations of clients and shareholders. The strategy has a focus on creating a sustainable business model in a competitive contracting environment with a focus on six strategic value drivers: • Improving safety performance • Reducing overheads • Improving work and management processes • Managing risk • Implementing cost-effective systems and infrastructure, and • Achieving growth in targeted revenue sectors HSEQ Certification achieved In 2012, Zinfra Group achieved certification for compliance of their HSEQ Business Management System. Certification was achieved for AS/ NZS4801:2001 (Occupational Health & Safety), AS/NZS ISO 9001:2008 (Quality) and AS/NZS ISO 14001: 2004 (Environment). The achievement acknowledges that the Zinfra Group system has been effectively implemented, and its commitment to manage and enhance the health, safety, quality and environmental performance of the business. Zinfra Group’s initial year of operation produced a significant number of projects to develop the business. These include: Multinet Gas Operational and Management Services Agreement The five-year Multinet Gas Operational and Management Services Agreement (OMSA) was signed in early 2013. Under the agreement, ZNX Network Services will be the service provider to the Northern region of the Multinet Gas network. SP AusNet panel position win In 2013, Zinfra Southern Contracting was awarded one of three panel positions for Project Alpha with SP AusNet. The A$60M three-year project involves distribution line maintenance work across Eastern and Central Victoria. This upgrade is part of the work being undertaken by SP AusNet following the Bushfire Royal Commission recommendations. Fortescue Metals Group – Solomon Mine Project Zinfra Group was contracted to provide the power transmission and distribution to the Fortescue Metals Group for its Solomon iron ore mine in the Pilbara desert, Western Australia. The A$40M project saw the construction of high-voltage overhead and underground transmission lines as well as three substations. Zone substations projects Zinfra Group has established a significant presence in the Australian market for the delivery of substations projects. In FY2013, Zinfra secured or delivered over A$100M worth of contracts for zone substations in Queensland, New South Wales, Victoria, Tasmania and Western Australia. 50 Singapore Power Annual Report 2012 The safety cross is a proud display of SP AusNet’s outstanding safety performance. SP AUSNET Investing in reliable power SP AusNet is committed to delivering over 1.3 million customers with an efficient, reliable and safe supply of electricity and gas. Over the past year, SP AusNet invested A$881.4 million in capital expenditure to maintain, strengthen and expand networks that deliver electricity and gas from power stations to households and businesses. On the electricity networks, this included upgrading zone substations and terminal stations, as well as connecting Australia’s largest wind farm to the National Electricity Market. Distribution assets were upgraded to improve the safe and reliable supply of electricity to around 800 residents and businesses around Seaspray and Longford in East Victoria. SP AusNet also rebuilt the Brooklyn Terminal Station, which has helped distribute electricity to Melbourne’s western suburbs for more than 40 years. The upgraded infrastructure provides improved operational flexibility, voltage control and power flow. Within the gas network, 126 km of low-pressure mains nearing their life cycle end were replaced with high pressure mains. This included a $2 million project to replace almost 15 km of underground cast-iron low-pressure gas mains with modern, polypropylene high-pressure mains in Castlemaine, to further improve reliable delivery to residents. SP AusNet’s electricity and gas distribution networks saw growth over the past year, to meet strong expansion in customer numbers in growth corridors. There were 11,485 new electricity customers connected over the year, while 121 km of new gas mains were commissioned and 13,825 new gas customers connected. Supply reliability has also improved, reducing the time customers were without electricity by 13.7 per cent and gas by 11.7 per cent. Commitment to safety In the last 12 months, SP AusNet has made significant improvements to safety performance, underpinned by its missionZero safety strategy. MissionZero has increased safety awareness throughout the business, and SP AusNet is proud to have achieved a 31 per cent improvement in its Recordable Injury Frequency Rate as at 31 March 2013 against the last financial year. This result was achieved through a range of initiatives, including the one-day safety training completed by 1,615 employees (97%), as well as maintaining a focus on line management accountability for safety and setting clear safety expectations for staff. Singapore Power Annual Report 2012 51 D K Arumugam Technician Metering Data Management My job gets down to ‘the last mile’ of power supply – meter reading. With Singapore moving towards full retail contestability, all consumers will eventually be equipped with smart meters that can be read remotely. We help ensure timely collection of metering data for contestable consumers so that they are billed on actual consumption. We also go onsite to help resolve technical issues. With advancements in technology such as the Wireless Workforce Management System, we are able to download and submit the data from wherever we are, anytime. This allows us to work faster and more efficiently. Passi AND Pride n SERVICE EXCELLENCE We strive to provide quality service to our customers. Our people hone their skills and expertise through diverse experiences and take pride in the high standards and outcomes they achieve. In FY 12/13 we focused on enhancing our service delivery to customers by establishing efficient processes and practices and boosting our information technology system to consolidate all business systems on a common platform. Customers applying for a commercial account no longer need to visit SP Services’ Customer Service Centres. They can do so conveniently online. Apart from the time and effort saved, there are also multiple modes of payment for the convenience of customers. SP implemented a smartphone app for iOS and Android systems from February 2013, to further encourage customers to submit their own meter readings, in addition to the current multiple channels available for submission. This will enable customers to receive bills based on actual readings instead of estimates. Customers can now view their last 13 months’ power consumption and bills online through our enhanced Utilities Portal. This ongoing project will also allow customers to update their contact information and apply for instalment payment plans. The automation of several processes will lead to higher productivity and improved service. SP’s e-billing system – which aims to improve productivity and customer service while promoting an eco-friendly environment – is being increasingly adopted by our customers. This year saw a 65% increase in e-bill subscribers to more than 268,000 with 22,000 of them opted to stop receiving hardcopy bills. This potentially saves almost $75,000 annually. These customers also receive an email summary of their bills and they can easily log-on to the webpage for more bill details. The email also allows customers to opt out of paper bills. SP continued to engage customers through interest groups and knowledge sharing sessions. SP shared with customers on good practices in mitigating voltage dips and conducted voltage dip tests on customers’ essential equipment. Power quality measurements were conducted on site to assist customers in solving their power quality issues. SP Services was honoured as one of the finalists at the Singapore Service Excellence Medallion 2012 Awards, for its customer-focused culture. In the biennial Customer Satisfaction Survey 2012 which covered 1,209 respondents, SP Services topped customer ratings ahead of major service providers in Singapore. SP Services’ 54 Singapore Power Annual Report 2012 Customer Care Officers provide quality and friendly service. convenient one-stop service for all utilities led to customers rating it ahead of overseas utility providers in countries such as Hong Kong, Japan and Australia. Towards Full Retail Contestability Singapore’s retail electricity market has been liberalised in phases since 2000, with plans to open up the market to full competition to promote efficient supply of competitively priced electricity. The introduction of competition among retailers benefits contestable consumers with improved services, greater efficiency, competitive prices and innovative products. Today, about 75% of total electricity demand in Singapore has been opened up for competition. Large non-residential consumers with an average monthly electricity consumption of 10,000 kWh or more at a single location can choose to become contestable. As a step towards full retail contestability, the monthly consumption threshold will be lowered from 10,000 kWh to 8,000 kWh on 1 April 2014, and then to 4,000 kWh on 1 October 2014. This will allow some 70,000 more non-residential consumers to be eligible for retail contestability. SP has assembled a dedicated cross-subsidiary team to oversee the smooth implementation of increased retail contestability, establishing a holistic IT infrastructure to meet the requirements of a growing customer base of contestable consumers, and supporting the implementation of Advanced Metering Infrastructure (AMI) meters and infrastructure. With AMI, contestable customers will be able to view their usage at half-hour intervals. This allows them to better monitor and manage their energy usage to achieve savings on electricity bills. The project’s core team comprises around 100 staff from various departments which include: SP Services, SP PowerGrid, the IT Department in Singapore; as well as colleagues from Jemena in Australia, together with external project consultants. To cater to the needs of the growing number of contestable customers, MyPower website (www.MyPower.com.sg) was launched in March 2013. The portal functions as an information guide on retail contestability, and allows customers to check their eligibility. Singapore Power Annual Report 2012 55 Building our talent pool Masterplan for high-impact performance SP seeks out talented and committed people and develops their expertise to manage the complexity of the nation’s power needs and building it for long-term sustainability. In the year, a five-year Human Resource Masterplan was launched, aimed at tackling key strategic priorities in the attraction and retention of diverse talents joining and working in SP. Key initiatives include looking at enhancing the profile of our employment brand and promise, establishing a technical competency framework, and enhancing leadership development with tools such as 360 Feedback. In January 2013 SP implemented an enhanced performance management framework with a strong emphasis on staff development with structured goals-setting. SP believes in enhancing the competencies of our people so that they could adapt to industry developments in the dynamic power sector. We invested $3.1million in FY12/13 to enhance the people management, and technical and soft skills competencies of staff through various learning programmes. Customised courses were rolled out for all supervisors to pick up techniques and skills to give feedback to employees during appraisals. As part of our lifelong learning initiative, SP continues to work closely with the Union of Power & Gas Employees (UPAGE) to fully sponsor employees for courses leading to a certificate or diploma in a relevant field. A total of 432 staff have benefited from this since 2002. During the year, SP partnered UPAGE to reach out to lower-wage earners for in-house training in areas such as electrical principles and installation, operating distribution equipment, and maintenance. Twenty-two staff have benefited from this up-skilling initiative which enhanced their skill sets and prepared them for higher job responsibilities, and they have since progressed to a higher wage bracket. In Australia Jemena launched two new talent management systems during the year, in line with Jemena’s objective to be a high-performing and engaged workplace that attracts, develops and retains industry leaders. ETWeb is an online employee performance management system that aims to enhance the accountability and transparency of employee performance and development information. 56 Singapore Power Annual Report 2012 Benson Chia Director Human Resource At SP, we want the company to be highperforming and globally competitive. My job centres on the most vital and core ingredient – our people. We equip our staff with the necessary skills and knowledge to advance in their careers. We constantly look for diverse talent to join our ranks and take SP to new heights of excellence. We nurture present and future leaders, through specialised programmes that enhance core competencies and seek all-round performance feedback. We help our supervisors to more effectively nurture each team member and bring out the best in them. Singapore Power Annual Report 2012 57 Building our talent pool EDGE recruits undergo a wide spectrum of technical training to gain core knowledge and competencies. The illuminate company recognition programme ensures Jemena attracts and retains the best talent, by acknowledging the efforts of its people and rewarding employee excellence. The programme was developed using feedback from employee climate surveys. SP AusNet developed a three-year ‘Talent Roadmap’ to drive SP AusNet’s success in attracting, developing and retaining employees with crucial leadership and technical skills. A range of talent and workforce planning activities took place throughout 2012/13 to deliver on this ‘Talent Roadmap’. SP AusNet continued its investment in its Skilling for the Future programme, with 31 apprentices and trainees recruited in January 2013. In 2012, SP AusNet established a quarterly Talent and Diversity Forum attended by General Managers, with the objective of leading diversity improvement across the organisation, developing people capability and providing governance for our talent, succession and performance management processes. Building a Talent pipeline To ensure the professional development of our engineers, we have also been actively recruiting high-calibre fresh graduates to join SP’s Engineering Development for Graduates (EDGE) Programme, with the first intake of 30 in July 2013. This is aimed at building a sustainable pipeline of engineering talents achieving Professional Engineer accreditation at the end of the programme. The new hires will go through a structured learning programme to accelerate their technical knowledge. Thereafter, they will be posted to critical operational areas for broader engineering exposure. In Australia, Zinfra Group signed up for the Professional Development Programme (PDP) with Engineers Australia, signalling their commitment to these critical industry standards. Under this programme, Engineers Australia will provide professional development support, assessment and accreditation services for Zinfra Group engineers and engineering officers. 58 Singapore Power Annual Report 2012 Developing Expertise A cable-jointing workshop in progress. SP Training & Consultancy Company (SPTCC) comprises two business units: SP Training Institute (SPTI) is the Singapore training arm, while SP Global Solutions (SPGS) carries out work internationally to promote its training services. The SPTCC’s core focus has been to meet the training needs of SP’s staff. Moving forward, SPTCC aims to be a one-stop professional training centre for the power and gas utility sector through supporting the growing demand for, and professional development of competent and skilled engineering and technical personnel. In the longer term, SPTCC will expand its capabilities to provide technical training to the power and gas utility sector in Singapore and the region. SPTI SPTI conducted over 200 training sessions through more than 70 courses. The courses are developed by SP’s team of experienced practitioners and associates, and are specially tailored for those working in the power and gas industries, as well as professional engineers and licensed workers from related industries. Structured to enhance technical competencies in electricity and gas network operations, business continuity management, safety and power quality, these courses offer participants a comprehensive understanding of the key technical elements governing power and gas industries. Practical training is included to give training participants a hands-on experience in operating the network. The Institute continues to partner Singapore’s Workforce Development Agency (WDA) and the Employment and Employability Institute (e2i) to offer training programmes to improve the skills qualifications of staff, to enhance their employability. SPTCC received a training grant offer of $1.7 million from WDA for the period 10 October 2012 to 30 September 2014 for SP staff to sign up for Workforce Skills Qualification (WSQ) courses. SPTI (through SPTCC) is an Approved Training Organisation (ATO) of the WDA, and conducts accredited courses under WDA’s WSQ co-funding training scheme. SPTI has conducted eight WSQ courses, mainly technical courses for the energy industry, for 316 participants. SPGS During the year, SPGS completed a key project for Guangdong Power Grid Corporation (part of China Southern Grid Co.). Training programmes were conducted for 132 key management staff in Singapore. SPGS continues to provide training services for China Southern Grid Co. overseas and in Singapore. The SPGS courses are in the areas of power quality management, distribution network planning, and condition monitoring technology and application. SPGS is developing its ongoing consultancy project with West Bengal State Electricity Distribution Company Ltd, under a three-year agreement that started in January 2011. The consultancy focuses on improving network reliability, and covers aspects such as network distribution planning and condition-based maintenance. Singapore Power Annual Report 2012 59 Emmeline Siew Assistant Director Billing Services I manage and monitor the performance of the billing services branch. We ensure timely, accurate billing to consumers in our role as a Market Support Services Licensee for the electricity market, and also on behalf of other utility service providers. With initiatives such as electronic billing and automation of work processes, we help enhance convenience for customers, productivity for employees and the organisation, and also reduce our carbon footprint. We constantly look for ways to improve the way we work. My team and I also introduced a work-from-home scheme for our employees, enabling them to raise productivity and be able to spend more time with their families. He AND SOUl rt Community Outreach Our nation-building commitment transcends a full spectrum of sectors. We also reach out to communities in need through donations, fund-raising activities and volunteer efforts. SINGAPORE Our community responsibility The SP Heartware Fund was launched in 2005 to support the Home Help Service Programmes administered through the Community Chest of Singapore to benefit some 2,100 elderly people and their caregivers. The Fund provides essential services such as meal delivery, personal hygiene, housekeeping, laundry and medical escort service for medical consultations. These services help senior citizens age in place by living independently within their own community. Since the inception of the SP Heartware Fund, more than $7 million has been raised to benefit needy elderly beneficiaries of seven Home Help Service programmes. In FY12/13, we raised over $1 million for the Fund through activities such as the SP Charity Golf and direct mail drives. Charity Golf 2012, held on 5 October 2012, raised over $367,000. The fund-raising activities were underwritten by SP, with 100 per cent of all funds going to beneficiaries. This year was a milestone in our support of the Community Chest. We were presented with the 10-year outstanding SHARE award for having received the SHARE Corporate Gold award (for staff strength and participation rate in the SHARE programme) every year since 2003. We also received the Special Events Platinum award for fund-raising through events. For the year, SP contributed close to $500,000 to various charity organisations and worthy causes. SP staff donated over $36,900 as part of the Community Chest SHARE programme and contributed over $19,800 towards the SP Heartware Fund. SP also matched every dollar donated by staff through these two channels. In February 2013, Riders Aid – a community group made up of motorcycle enthusiasts – raised over $10,600 for the SP Heartware Fund. More than 1,000 bikers took part in the event, graced by Environment & Water Resources Minister Vivian Balakrishnan. Joining them were some 20 senior citizens from Sunshine Welfare Action Mission, who are among the beneficiaries. Beyond collaborating with our partners to raise funds through events like the Charity Golf, we also encourage our staff to do their part in reaching out to the community through various community outreach initiatives. These initiatives enable us to foster camaraderie among staff and also with our business and community partners. In 2013, SP partnered the National Parks Board (NParks) to launch Nature Cares, a community engagement programme that connects corporations, beneficiaries of welfare homes and students through nature activities. The pilot programme marks NParks’ 50 years of greening Singapore. SP volunteers worked with residents from St John’s Home for Elderly Persons and students from Cedar Primary School in nature activities including herb gardening and potting workshops, nature tours and arts and crafts sessions. As an extension of our support to the elderly beneficiaries, a donation of $5,000 was given to St John’s Home to meet the physical needs of the elderly residents. This includes a massage chair, a washing machine and physiotherapy services for a month. 62 Singapore Power Annual Report 2012 The Nature Cares programme saw SP partnering the elderly and students in a series of nature-based activities. SP also took part in other community outreach initiatives such as the JP Morgan Run, in aid of Operation Smile, which provides free surgeries to repair facial deformities for children around the globe. The SP Cable Tunnel Team is a good illustration of collaboration between business partners and the community. The team’s joint outreach initiatives with their consultants and contractors focus on specific locations of cable tunnel shafts and regular interaction with people who live and work around our shaft locations. The activities include the Nature Cares programme, Peirce Secondary School’s field trips to SP’s Energy Efficiency Centre and photography contest, Cable Tunnel Project Exhibition at Admiralty Secondary School, futsal matches with the Singapore Civil Defence Force team at Bishan Fire Station, and providing daily necessities to the Lee Ah Mooi Old Age Home and St Theresa’s Home. AUSTRALIA During the year, Jemena employees raised over A$60,000 for charities, including the Salvation Army, Parramatta Mission and the Children’s Hospital at Westmead. Jemena contin