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Searchhttps://www.spgroup.com.sg/search?tag=our-power-is-yours Search Searchhttps://www.spgroup.com.sg/search?tag=our-power-is-yours Search Searchhttps://www.spgroup.com.sg/search?tag=our-power-is-yours Search Searchhttps://www.spgroup.com.sg/search?tag=our-power-is-yours Search Searchhttps://www.spgroup.com.sg/search?tag=our-power-is-yours Search Searchhttps://www.spgroup.com.sg/search?tag=our-power-is-yours Search Searchhttps://www.spgroup.com.sg/search?tag=our-power-is-yours Search Searchhttps://www.spgroup.com.sg/search?tag=our-power-is-yours Search Searchhttps://www.spgroup.com.sg/search?tag=our-power-is-yours Search Searchhttps://www.spgroup.com.sg/search?tag=our-power-is-yours Search Searchhttps://www.spgroup.com.sg/search?tag=our-power-is-yours Search Searchhttps://www.spgroup.com.sg/search Search [20150728] Lianhe Zaobao - 200 Spots Islandwide To Charge Mobile Devices For Freehttps://www.spgroup.com.sg/dam/jcr:23668635-af1e-4396-aee9-122f48ccf6c0 Lianhe Zaobao, Page 5, 28 July 2015 ������������������������ ���������������������� �������� Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction ���������� ������������������������ ���������������������� �������� ����� �������� ������ yangdx@sph.com.sg ��������������������� ��������������������� ��������������������� ����������������������� ������������������������ ����� ����������������������� ����������������������� ������ ��� leeyee@sph.com.sg ����������������������� ����������������������� ������������������������ ������������������ �������� ������������������ ���������� ������������������ ����������� �������� ������������������� ������������ ������� ������ ������������������� �������� ���������� �������� ����������� �������� ������������������������������� ����������� �������� ���������������������� ����������� ������������������ �������� ����������� ����������������������� ������������������ ����� ������������������� ���������������������� ������������������ ����������������������� ������������������� ����������������������� ������������������ ����������������� ��� ���������������������� ����������������������� ����������������� ����������������������� ������������������� �������� ������������������� ����������������������� ������������������������ ����������������������� ������� � � � � ���������������� ����������������� ���������� ��������� ���������� �������� ��������� ���������� ��������� ��������� ���������� ��������� �������� �������� ��������� ��������� ��������� ��������� ���������� ��������� ����� ����������� ��������� [20210322] Media Release - SP Group Partners Chevron to Offer Electric Vehicle Charging at Selected Caltex Service Stationshttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/d8f3cb97-70e4-4c5f-bd57-29d857e496c6/%5B20210322%5D+Media+Release+-+SP+Group+Partners+Chevron+to+Offer+Electric+Vehicle+Charging+at+Selected+Caltex+Service+Stations.pdf?MOD=AJPERES&CVID= News Release SP GROUP PARTNERS CHEVRON TO OFFER ELECTRIC VEHICLE CHARGING AT SELECTED CALTEX SERVICE STATIONS Singapore, 22 March 2021 – SP Group (SP) and Chevron Singapore Pte. Ltd., which markets the Caltex TM brand, today announced a partnership to offer fast electric vehicle (EV) charging at selected Caltex service stations, delivering on-the-go convenience to electric vehicle motorists. To be located at four of Caltex’s service stations across Singapore, the initial batch of chargers will be strategically located across the Caltex network, at Chong Pang (North), Changi (East), Jurong Spring (West) and Dunearn (Central). These Caltex service stations will be equipped with 50kW direct current (DC) fast chargers that can charge up an EV in 30 minutes, versus a few hours required by the more commonly available alternating current (AC) chargers. Three service stations will each be equipped with one 50kW direct current (DC) fast charger. The fourth, at Changi, will have two 50kW DC charging points that are designed to allow a compatible car to charge up to a speed of 100kW, provided only one car is utilising the charging points. (Refer to the annex for the addresses of this first batch of service stations.) SP and Caltex will study EV charging usage patterns and behaviour at the stations to refine and enhance accessibility and utilisation, and plan for more charging points and locations. Group Chief Executive Officer of SP, Mr. Stanley Huang, said, “We are pleased to partner Caltex in our first collaboration with a fuels and lubricants retailer. This gives EV drivers greater convenience as it accelerates the accessibility of charging locations that are incorporated in our daily activities. Our aim is to build Singapore’s largest public EV charging network and expand our integrated green mobility solutions to meet the evolving needs and sustainability goals of businesses and individuals.” "Chevron is excited to partner with SP Group to provide EV chargers at selected Caltex stations in Singapore. It is Chevron’s goal to deliver affordable, reliable, and ever-cleaner energy that enables human progress," said Mr. Law Tat Win, Chevron Singapore Country Chairman. "We 1 endeavour to continually test, learn and explore how to enhance our product and service offerings for our Singapore customers at our Caltex stations.” This SP and Caltex partnership will better serve drivers choosing electric vehicles and help achieve a lower-carbon future for Singapore. This includes Caltex’s existing commercial customers who plan to electrify their fleets. Both companies will continue to explore initiatives to meet the EV needs for private ownership and commercial use. The chargers will be installed by the second quarter of 2021 and will be incorporated on the SP Utilities mobile app for ease of use. The SP Utilities mobile app allows EV drivers to search for the availability of the nearest charging points, receive real-time updates on their charging sessions and make direct, cashless payment. -Ends- 2 About SP Group SP Group is a leading utilities group in the Asia Pacific, enabling a low-carbon, smart energy future for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable energy solutions such as cooling and heating systems for business districts and residential townships, electric vehicle fast charging and green digital energy management tools for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG. About Chevron Singapore Chevron Singapore Pte. Ltd. markets the 85-year-young Caltex brand, which is Chevron’s customer-facing brand in Asia Pacific and parts of the Middle East and Africa. The Caltex retail network in Singapore consists of 26 Caltex service stations and StarMart-branded convenience stores. All Caltex service stations accept the CaltexGO mobile payment for fuel purchases. Products such as the all new Caltex with Techron® with Clean & Glide Technology™ petrol, Caltex Diesel with TechronD® and Havoline® motor oil are also available at all Caltex service stations. In partnership with NTUC Link, the Plus! loyalty program also enables motorists to earn 3 LinkPoints for every litre of fuel purchased at Caltex. For more information, visit www.caltex.com.sg. 3 ANNEX A: Address of service stations Address Chong Pang (North) 3700 Yishun Ring Rd, Singapore 768690 Changi (East] 78 Changi Rd, Singapore 419714 Jurong Spring (West) 100 Jurong West Ave 1, Singapore 649519 Dunearn (Central) 130 Dunearn Rd, Singapore 309436 4 [20191230] Media Release - Electricity Tariff Revision For The Period 1 Jan - 31 Mar 2020https://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/09726f6b-7280-4049-a757-b9bb75f312d1/%5B20191230%5D+Media+Release+-+Electricity+Tariff+Revision+For+The+Period+1+January+to+31+March.pdf?MOD=AJPERES&CVID= MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 JANUARY TO 31 MARCH 2020 Singapore, 30 December 2019 – For the period from 1 January to 31 March 2020, electricity tariffs (before 7% GST) will increase by an average of 3.5% or 0.81 cent per kWh compared with the previous quarter. This is due to higher energy cost compared with the previous quarter. For households, the electricity tariff (before 7% GST) will increase from 23.43 to 24.24 cents per kWh for 1 January to 31 March 2020. The average monthly electricity bill for families living in four-room HDB flats will increase by $2.76 (before 7% GST) (see Appendix 3 for the average monthly electricity bill for different household types). Cents/kWh 25.00 24.00 23.00 22.00 21.00 20.00 19.00 18.00 17.00 16.00 15.00 Quarterly Household Electricity Tariff* 24.13 23.65 23.85 24.22 24.24 23.43 22.79 22.15 Apr - Jun '18 Jul - Sep '18 Oct - Dec '18Jan - Mar '19 Apr - Jun '19 Jul - Sep '19 Oct - Dec '19Jan - Mar '20 *before 7% GST SP Group reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs given in Appendix 1 have been approved by the EMA. Issued by: SP Group 2 Kallang Sector Singapore 349277 www.spgroup.com.sg Appendix 1 ELECTRICITY TARIFFS FROM 1 JANUARY 2020 LOW TENSION SUPPLIES, DOMESTIC All units, ¢/kWh LOW TENSION SUPPLIES, NON-DOMESTIC All units, ¢/kWh HIGH TENSION SMALL (HTS) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh HIGH TENSION LARGE (HTL) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh EXTRA HIGH TENSION (EHT) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh Existing Tariff (without GST) New Tariff (without 7% GST) New Tariff (with 7% GST) 23.43 24.24 25.94 23.43 24.24 25.94 8.90 8.90 9.52 13.35 13.35 14.28 20.85 21.76 23.28 12.71 13.28 14.21 0.59 0.59 0.63 8.90 8.90 9.52 13.35 13.35 14.28 20.63 21.54 23.05 12.70 13.27 14.20 0.59 0.59 0.63 7.87 7.87 8.42 11.81 11.81 12.64 19.72 20.62 22.06 12.60 13.16 14.08 0.48 0.48 0.51 Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: a) Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of fuel and power generation. The fuel cost is the cost of imported natural gas, which is tied to oil prices by commercial contracts. The cost of power generation covers mainly the costs of operating the power stations, such as the manpower and maintenance costs, as well as the capital cost of the stations. b) Network costs (paid to SP PowerAssets): This fee is reviewed annually. This is to recover the cost of transporting electricity through the power grid. c) Market Support Services Fee (paid to SP Services): This fee is reviewed annually. This is to recover the costs of billing and meter reading, data management, retail market systems as well as for market development initiatives. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q1 2020 TARIFF (before 7% GST) Market Admin & PSO Fee (No Change) 0.06¢/kWh (<1%) MSS Fee (No Change) 0.40¢/kWh (1.7%) %) Network Costs (No Change) 5.44¢/kWh (22.4%) Energy Costs (Increase by 0.81¢/kWh) 18.34¢/kWh (75.7%) Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF WEF 1 JANUARY 2020) (before 7% GST) Types of Premises Average monthly consumption per Customer Average Monthly Bill New Average Monthly Bill Average Change in Monthly Bill kWh $(a) $(b) $(b-a) % HDB 1 Room 125.84 29.48 30.50 1.02 3.5 HDB 2 Room 168.47 39.47 40.84 1.37 3.5 HDB 3 Room 249.72 58.51 60.53 2.02 3.5 HDB 4 Room 340.08 79.68 82.44 2.76 3.5 HDB 5 Room 395.84 92.75 95.95 3.20 3.5 HDB Executive 485.11 113.66 117.59 3.93 3.5 Apartment 530.96 124.40 128.70 4.30 3.5 Terrace 803.92 188.36 194.87 6.51 3.5 Semi-Detached 1,084.08 254.00 262.78 8.78 3.5 Bungalow 2,254.95 528.33 546.60 18.27 3.5 Average 396.44 92.89 96.10 3.21 3.5 Average-Water-Consumption--CuM-_May-23-to-Apr-24.xlsxhttps://www.spgroup.com.sg/dam/spgroup/docs/our-services/utilities/tariff-information/Average-Water-Consumption--CuM-_May-23-to-Apr-24.xlsx Consumption_Water Average consumption of Water (CuM) Premises Types May-23 Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 HDB 1-Room 8.0 8.1 8.0 7.9 8.0 8.0 8.0 7.8 7.8 8.0 8.3 8.4 HDB 2-Room 9.6 9.7 9.4 9.5 9.5 9.5 9.6 9.3 9.3 9.3 9.7 10.0 HDB 3-Room 12.2 12.5 12.1 12.4 12.4 12.4 12.3 12.0 12.0 12.2 12.8 12.9 HDB 4-Room 15.4 15.6 15.1 15.5 15.7 15.7 15.5 15.1 15.0 15.5 16.2 16.3 HDB 5-Room 16.7 16.9 16.3 16.8 17.1 17.1 16.9 16.4 16.1 16.7 17.8 17.7 HDB Executive 18.6 18.8 18.2 18.9 19.0 19.2 18.8 18.1 18.1 18.8 19.9 19.7 Apartment 13.7 13.7 13.2 13.3 13.7 13.9 13.7 13.1 12.8 13.1 14.4 14.3 Terrace 25.3 26.0 25.5 25.9 26.0 26.5 26.5 25.2 24.3 25.8 28.0 28.4 Semi-Detached 30.7 30.9 30.7 31.5 31.6 32.9 31.9 30.4 30.0 30.7 34.9 34.6 Bungalow 50.9 48.1 48.0 48.5 51.7 54.8 54.2 48.6 49.4 46.3 59.5 58.1 Searchhttps://www.spgroup.com.sg/search?tag=our-power-is-yours Search Searchhttps://www.spgroup.com.sg/search?tag=our-power-is-yours Search Searchhttps://www.spgroup.com.sg/search?tag=our-power-is-yours Search Searchhttps://www.spgroup.com.sg/search?tag=our-power-is-yours Search Searchhttps://www.spgroup.com.sg/search?tag=our-power-is-yours Search Searchhttps://www.spgroup.com.sg/search?tag=our-power-is-yours Search Searchhttps://www.spgroup.com.sg/search?tag=our-power-is-yours Search Searchhttps://www.spgroup.com.sg/search?tag=our-power-is-yours Search Searchhttps://www.spgroup.com.sg/search?tag=our-power-is-yours Search Searchhttps://www.spgroup.com.sg/search?tag=our-power-is-yours Search Searchhttps://www.spgroup.com.sg/search?tag=our-power-is-yours Search Searchhttps://www.spgroup.com.sg/search?tag=our-power-is-yours Search Searchhttps://www.spgroup.com.sg/search?tag=our-power-is-yours Search Searchhttps://www.spgroup.com.sg/search?tag=our-power-is-yours Search Searchhttps://www.spgroup.com.sg/search Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/developing-singapore-s-first-smart-energy-town-in-tengah SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Developing Singapore’s First Smart Energy Town in Tengah SUSTAINABILITY Mr Goh Chee Kiong, Head, Strategic Development, SP Group (extreme right) and Dr Johnny Wong, Group Director, Building Research Institute Singapore, HDB (extreme left) signing the MOU to jointly study the development of Singapore’s first smart energy town in Tengah. The signing was witnessed by National Development and Second Finance Minister, Mr Lawrence Wong (centre) together with Mr Wong Kim Yin, Group CEO, SP Group (second from right) and Dr Cheong Koon Hean, CEO, HDB (second from left) SP Group (SP) and the Housing & Development Board (HDB) will collaborate on an integrated energy masterplan to develop Singapore’s first smart energy town at Tengah. SP and HDB signed the memorandum of understanding on 10 July 2018 at the World Cities Summit 2018, witnessed by Minister for National Development and Second Minister for Finance Mr Lawrence Wong. The masterplan integrates a wide range of energy solutions to help Tengah residents save energy and cost. These include Singapore’s first residential district cooling solution, solar energy, electric vehicle charging points and batteries as a smart energy enabler. SP will develop an integrative software layer called the Smart Energy Concierge, that will integrate the various energy solutions in a coordinated manner to generate efficiencies and energy savings. Enabled by artificial intelligence (AI), it will utilise smart controls, sensors and algorithms to provide the town council and residents with greater insights into managing their energy consumption and creating more savings. — 12 July 2018 TAGS SUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment Category: Sustainability Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/sp-group-to-green-electricity-substations-for-a-more-sustainable-future SP Energy HubAnnual ReportReliabilitySustainabilityInnovation SP Group to green electricity substations for a more sustainable future SUSTAINABILITY SP will be installing rooftop solar panels at 37 electricity substations by 2025, with a total installed capacity of 15.7 megawatt-peak (MWp). When completed, the combined solar power capacity of 15.7 MWp will deliver up to 21,000 megawatt-hour of renewable electricity into Singapore’s electricity network annually – enough to power more than 4,500 four-room HDB flats a year. This is SP’s latest green initiative to optimise substations with low-carbon capabilities and achieve our national sustainability targets. More details in the media release here. TAGS SUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment Category: Sustainability SP Group Acquires ENGIE's 40 Per Cent Stake in Chongqing Sino-French Energy Serviceshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-Acquires-ENGIE-s-40-Per-Cent-Stake-in-Chongqing-Sino-French-Energy-Services News Release SP Group Acquires ENGIE's 40 Per Cent Stake in Chongqing Sino-French Energy Services Singapore, 20 January 2021 – SP Group (SP) today announced an agreement with ENGIE SA, to acquire ENGIE’s 40 per cent stake in Sino-French Energy Services Co. Ltd (SFES) in Chongqing, China. This is SP’s first acquisition of energy assets in China, growing the company’s China presence with sustainable energy solutions. SP’s Group Chief Executive Officer, Mr Stanley Huang, said, “The acquisition of ENGIE’s stake in SFES strengthens SP Group’s District Cooling and Heating presence in Chongqing and expands our capabilities into Combined Cooling Heating and Power (CCHP) offerings for the hospital segment. Together with Chongqing Gas Group, we will continue to play a key role in supporting the hospitals to adopt more energy efficient CCHP and grow the CCHP market share.” Established in 2010, SFES was a joint venture company between ENGIE and Chongqing Gas Group, a state-owned enterprise that owns 80 per cent of Chongqing’s gas distribution network. SFES is the market leader for CCHP solutions in Chongqing. It operates CCHP solutions deployed in three of the city’s hospitals as well as a District Cooling and Heating plant that serves the Chongqing Danzishi Central Business District. The district is located 2.7 kilometres across the Yangtze river from SP’s integrated cooling and heating plant in Raffles City Chongqing. SP Group runs an advanced energy-efficient cooling and heating system for Raffles City Chongqing, that commenced operations in September 2019. SP’s cooling operations enables Raffles City Chongqing to reduce energy consumption by more than 40 per cent, compared to conventional building chiller plants. Besides Chongqing, new partnerships and collaborations are taking root in Shanghai and Guangzhou. In August 2020, SP signed an agreement with the Sino-Singapore Guangzhou Knowledge City (GKC) to develop district cooling and heating solutions for the Knowledge Tower in GKC. In October, SP inked a Memorandum of Understanding with State Grid Shanghai Energy Services to study the feasibility of jointly developing and investing in integrated energy projects to bring sustainable energy solutions to customers in Shanghai. SP Group currently has three offices in China (Shanghai, Guangzhou and Chongqing), with its China headquarters located in Shanghai. About SP Group SP Group is a leading utilities group in the Asia Pacific, enabling a low-carbon, smart energy future for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable energy solutions such as cooling and heating systems for business districts and residential townships, electric vehicle fast charging and green digital energy management tools for customers in Singapore and the region. For more information, please visit spgroup.com.sg or follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG. Sembcorp and SP Group to Collaborate on an Environmental Sustainability Platformhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Sembcorp-and-SP-Group-to-Collaborate-on-an-Environmental-Sustainability-Platform News Release Sembcorp and SP Group to Collaborate on an Environmental Sustainability Platform Platform to offer one-stop global solution to help customers meet sustainability targets Singapore, 27 October 2020 – Leading energy companies Sembcorp Industries (Sembcorp) and SP Group (SP) are collaborating to develop an Environmental Sustainability Platform, a one-stop global solution to help corporates and consumers achieve their sustainability goals. The launch of the platform is planned for the first quarter of 2021. The platform aims to include a marketplace that trades renewable energy certificates (RECs) and carbon credits as well as provide carbon consulting services. RECs are a recognised way of achieving green targets and a credible means for buyers to report their consumed energy comes from renewable energy sources. Carbon credits are tradable certificates that allow buyers to offset their greenhouse gas emissions (GHG) by supporting projects aimed at reducing GHG emissions. Carbon consulting services include analysis, advisory and strategy development to assist corporates in achieving their carbon emission reduction targets. The momentum for climate action is accelerating. In 2015, Singapore pledged to reduce the nation’s emission intensity by 36 per cent from 2005 levels by 2030, and to stabilise emissions with the aim of peaking around 20301 . The national target is to halve emissions from its peak to 33 million tonnes of CO2 equivalent by 2050, with a view to achieving net zero emissions as soon as viable in the second half of the century. Increasingly, companies are incorporating environmental, social and corporate governance (ESG) factors into their business strategies and practices, which has led to growing demand for environmental solutions to offset GHG emissions. The Environmental Sustainability Platform will tap on the expertise of both parties to provide consultancy services that encompass physical and digital solutions across energy, water and waste management – enabling corporates to achieve their GHG reduction targets. More companies have joined the RE100, a global initiative that brings together the world’s leading businesses committed to using only renewable electricity. As of September this year, the number of companies who have set Science Based Targets2 to pursue efforts to limit global warming to 1.5oC has increased by about 45 per cent from the same period in 2019. The Sembcorp-SP collaboration will cater to demand among corporates and consumers to reduce their carbon intensity and improve their sustainability credentials. Mr Stanley Huang, SP’s Group Chief Executive Officer said: “This platform complements SP Group’s full suite of sustainable energy solutions that enable individuals and corporates to achieve a lowcarbon, smart energy future. We contribute through deep experience and a strong track record of serving our strong base of 1.6 million industrial, commercial and residential customers in Singapore and the region, as well as operating the world’s first blockchain-powered RECs platform.” Mr Wong Kim Yin, Group President and Chief Executive Officer, Sembcorp Industries, said: “Our partnership with SP is timely as more customers pivot towards low-carbon energy goals. We are well positioned to add value through our strong global energy expertise, digital innovation and renewables portfolio. This offering, together with the 2,600MW renewable energy assets we have developed across key markets, enables Sembcorp and our customers to contribute actively towards a sustainable future.” SP Group, through its existing REC platform, has been providing corporates with a one-stop automated process of buying and selling of RECs by the I-REC Standard3. Customers enjoy the convenience, ease and transparency for the issuance, transaction and redemption of RECs. In addition, SP’s My Green CreditsTM provides individuals and households in Singapore an affordable and convenient way to purchase RECs via the SP Utilities App and match their electricity consumption with an equivalent amount of green energy produced to support renewable energy generation. The Sembcorp REC platform offers customers high liquidity and flexibility with a stable source of RE100-recognised RECs. As an aggregator, Sembcorp combines qualified RECs from sellers for sale to customers seeking high quality sources. With its strong supply base of RECs and access to other renewable energy generators in Singapore and the region, Sembcorp will add to the list of thirdparty assets offered on the combined platform. 1 Singapore’s Climate Action Plan: Take Action Today, For a Carbon-Efficient Singapore, 2016, National Climate Change Secretariat, Prime Minister’s Office, Singapore 2 The Science Based Targets initiative (SBTi) calls on organisations to set and commit to greenhouse gas emissions reduction targets that “limit global warming to well-below 2oC above pre-industrial levels and pursue efforts to limit warming to 1.5oC”. 3 I-REC Standard ensures a stringent process for the trading of RECs by mitigating double claiming, double counting and double certificate issuance. This provides the assurance that each REC transaction is with integrity and secure. Singapore's First Digital Twin for National Power Gridhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Digital-Twin-for-National-Power-Grid Media Release Singapore's First Digital Twin for National Power Grid 27 October 2021 Singapore’s First Digital Twin for National Power Grid Created in collaboration with government agencies, industry players and research experts to enhance power grid resilience A brighter and more sustainable energy future – this is what Singapore’s first digital twin for the power grid will enable. Supported by the Energy Market Authority (EMA), SP Group (SP) and the Science and Technology Policy and Plans Office (S&TPPO) under the Prime Minister’s Office, the upcoming Grid Digital Twin will serve to enhance Singapore’s grid resilience to ensure grid reliability and support the deployment of cleaner energy sources.   The Grid Digital Twin is a virtual representation of the physical power grid assets and network and operates using real-time and historical data. It comprises two key models: Asset Twin1 for the health management of grid assets (such as substations, transformers, cables); and Network Twin2 for the assessment of impact on the grid when connecting new energy sources or consumers to the grid. The Grid Digital Twin is currently in a prototype stage and is expected to be fully developed over the next few years. When fully deployed, it will enable SP to better plan, operate and maintain the national power grid through modelling and simulations so that the actual works can be carried out in a more effective and efficient way. (Refer to Annex for more information.) Key benefits of the Grid Digital Twin include improving network planning analysis and remote monitoring of asset conditions, thereby saving manpower resources in carrying out extensive physical inspections. As the Grid Digital Twin provides a more holistic model of the grid, it can facilitate planning of infrastructure for different needs (such as installation of electric vehicle chargers, and connection of solar photovoltaic systems and energy storage systems). Progressive enhancements to the Grid Digital Twin are in place to make it more accurate and efficient, as SP continues to digitise the existing electricity assets under the network.   In tandem with the Singapore Green Plan 2030, Singapore is looking to greener sources of energy and more diversification of energy supply, such as solar deployments, energy storage systems and vehicle-to-grid technologies. In addition, power grid operations will become more complex with increasing electrification and deployment of more distributed energy resources (DERs). Currently, the national power grid comprises over 18,000 transformers, with more than 27,000 km of underground cables interconnecting over 11,000 substations. The Grid Digital Twin will therefore help to future-proof our power grid, to ensure that it is well-equipped to manage such complexities while maintaining reliability of grid operations.   Mr Ngiam Shih Chun, Chief Executive of EMA, said, “The digital twin for our national power grid will help to enhance the reliability of our electricity supply and support our transition towards greater energy sustainability. With the pressing need to tackle climate change, the power grid needs to evolve to support a more complex power system that will connect to more diverse sources of cleaner energy as well as a growing network to meet rising demand.”   Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group works closely with EMA to explore measures to improve Singapore’s grid reliability and resilience. Harnessing the power of digitisation, the Grid Digital Twin enables us to monitor and test different scenarios based on a virtual replica of the grid. We can then effectively test potential upgrades and enhancements, and future-ready innovations such as the projects under the SP Group - NTU Joint Lab to support our ambition to empower the future of energy.”   When completed, the Grid Digital Twin will be a key initiative in contributing towards Singapore’s overall efforts for greater sustainability through enhanced grid network planning and operations.   Annex: Factsheet on the Singapore Power Grid Digital Twin -- End -- About Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Singapore Ministry of Trade and Industry. Through our work, we seek to forge a progressive energy landscape for sustained growth. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Visit www.ema.gov.sg for more information. Instagram: @EMA_Singapore | Facebook: facebook.com/EnergyMarketAuthority | Twitter: @EMA_sg | LinkedIn: linkedin.com/company/energy-market-authority-ema-/ About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.   ANNEX FACTSHEET ON THE SINGAPORE POWER GRID DIGITAL TWIN A digital twin is a virtual model of physical infrastructure, processes and systems that can carry out various functions such as intelligent data analysis, computer modelling and simulation and machine learning to support users in improving planning and decision-making processes. 2. The digital twin of Singapore’s power grid will comprise two key models: Asset Twin to optimise the planning, operations and maintenance of SP’s grid assets (such as substations, transformers, switchgears and cables). The Asset Twin is able to remotely monitor and analyse the condition and performance of assets and identify potential risks in grid operations early. This allows SP Group (SP) to make informed decisions on renewal and maintenance plans accordingly. The Asset Twin is underpinned by five research projects awarded by the Energy Market Authority (EMA) to SP and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory3   Network Twin for impact assessment on grid. This uses modelling and simulations to determine the impact of additional loads (such as charging of electric vehicles) and distributed energy resources (such as solar photovoltaics and energy storage systems) on the grid. Using an advanced software framework known as the Multi Energy System Modelling & Optimisation (MESMO)4, the Network Twin is able to provide SP with a high-level assessment of the impact of demands on the grid and any upgrades required for different scenarios. The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO).   Key benefits of the Grid Digital Twin are: Enhanced condition monitoring of assets and prioritisation of asset renewal, by having a decision tool that can identify risks and prioritise grid assets renewal plans. The tool will take into account health, utilisation and failure history of the grid assets.   Improvement in carrying out network planning analysis by having a better network utilisation when balancing new or peak electricity loads.   Optimisation of asset investment, by identifying potential synergies between asset renewal and upgrades for load growth without compromising grid resilience.   Grid Digital Twin comprising the Asset Twin and Network Twin (Image Credit: Energy Market Authority) KEY VISUAL FOR ASSET TWIN Overview of Asset Health and Criticality Index for the Distribution Network (Image Credit: SP Group-NTU Joint Laboratory) KEY VISUAL FOR NETWORK TWIN Dashboard for analysing electric vehicle charging impact on the distribution grid using the Network Twin (Image Credit: Institute of High Performance Computing and TUMCREATE) 1 The Asset Twin is underpinned by five research projects awarded by EMA to SP Group and Nanyang Technological University (NTU) under the SP Group - NTU Joint Laboratory. 2 The Network Twin is being developed by the Institute of High Performance Computing (IHPC) at the Agency for Science, Technology and Research (A*STAR), together with its technology partner TUMCREATE Ltd. The project is funded by the Public Sector Science & Technology Policy & Plans Office (S&TPPO). 3 The SP Group - NTU Joint Lab was established between SP Group and NTU in 2020, to explore energy-related projects in the areas of asset management and network operations. 4 MESMO is one of two primary simulation technologies that is used in the Singapore Integrated Transport Energy Model (SITEM) project. More details on SITEM can be found on A*STAR’s website: www.a-star.edu.sg/News-and-Events/a-star-news/news/press-releases/supporting-singapore-s- transition-to-electric-vehicles. 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APPLICATION FOR DE-ENERGISATION / RE-ENERGISATION (ADRE) Licensed Installation No Service No Voltage Name of Installation: Address of Installation: Requested De-energisation Requested Re-energisation Date: Time: Date: Time: Contestable Customer: #Name of Customer: #MSS A/C No: #Name of Retailer Tax Invoice/Receipt will be sent to this email: Name: Address: Tax invoice will not be provided unless requested. To: 1 I, the undersigned LEW for the above installation, wish to apply for a *de-energisation/reenergisation at the time stated above. My work, after the de-energisation, will involve the following: Routine Servicing Others (Please specify): 2 * I / or __________________________ (Name / Licence No of appointee approved by Regulation Division of EMA) will attend to the *de-energisation / re-energisation PERSONALLY. 3 I understand that: - (a) No work is to be carried out on the service cable until both SPPG officer and myself have signed the SDRE (“Statement for De-energisation and Re-energisation”) after we have safely isolated the service cable at both ends. (b) I am required to be on time on the approved date of de-energisation or re-energisation, failing which the SPPG officer may cancel any appointment made. Signature: Name: Licence No: Notes: Telephone / HP No.: Date: Grade: (a) All requested date and time are subject to SPPG’s approval. (b) This form shall reach SPPG 7 business days before the requested date. (c) For urgent work on Sundays / Public Holidays and after office hours, LEW is required to co-ordinate with SPPG personally. (d) All ADRE charges are to be made prior to the shutdown date and proof of payment are to be submitted to the SPPG site officer of respective section. (e) * Delete whichever not applicable. (f) # To be filled in for contestable customer DN1 (22kV/6.6kV/LV) Tel: 6916 5728 Email: dn1adre@spgroup.com.sg DN2 (22kV/6.6kV/LV) Tel: 6916 5635 Email: dn2adre@spgroup.com.sg DN3 (22kV/6.6kV/LV) Tel: 6916 5398 Email: dn3adre@spgroup.com.sg DN4(22kV/6.6kV/LV) Tel: 6916 5048 Email: dn4adre@spgroup.com.sg DN5 (22kV/6.6kV/LV) Tel: 6916 5717/ 5015 Email: dn5adre@spgroup.com.sg DN6 (22kV/6.6kV/LV) Tel: 6916 7472 Email: dn6adre@spgroup.com.sg RNE (66kV) Tel: 6916 5226 Email: puiyee@spgroup.com.sg RNW (66kV) Tel: 6916 5253 Email: syafikah@spgroup.com.sg CPE (22kV/6.6kV/LV) Tel: 6916 7920 Email: cpe@spgroup.com.sg CPW (22kV/6.6kV/LV) Tel: 6916 5020 Email: cpwest@spgroup.com.sg DP I (22kV/6.6kV) Tel: 6916 6487 Email: bengchoong@spgroup.com.sg DP II (22kV/6.6kV) Tel: 6916 6423 Email: marina@spgroup.com.sg DP III (22kV/6.6kV) Tel: 6916 6968 Email: weiliching@spgroup.com.sg EHVN(230kV&400kV)Tel: 6916 5488 Email: neohuili@spgroup.com.sg NRP ( 22kV/6.6kV/LV)Tel: 6916 7640 Email: simpeiyun@spgroup.com.sg Version - July 2023 SP Powergrid Ltd, 2 Kallang Sector, Singapore 349277, Co. Registration No. 200306959Z FOR OFFICIAL USE Date: To: Number of pages including this sheet: From: Tel: Hp: Tel: Fax: Fax: APPLICATION FOR DE-ENERGISATION/RE-ENERGISATION AT 1 I am pleased to inform you that your application is acceptable to us. The officer-in-charge of the deenergisation/re-energisation on is who can be contacted at . Should you have any difficulty in con tacting our officer, you may call our service hotline at 1800-778-8888. 2 This service is free of charge. The total fee payable is $ /-(inclusive of GST) . Please make payment via internet banking. The reference number is Please include the given reference number in your internet banking transfer. 3 LEWs are reminded to submit duly completed CS1 application form via SP eBusiness Portal and apply turn-on appointment via largeinstall@spgroup.com.sg before carry out switchboard replacement work. Yours Faithfully, SPPA UOB bank details: Bank Name: United Overseas Bank Ltd Bank Account number: 4513029777 Bank Address: 80 Raffles Place, UOB Plaza1, Singapore 048624 Bank code: 7375. Branch Code: 001. Swift Code: UOVBSGSG. For HEAD OF SECTION SP PowerGrid Limited as agent for and on behalf of SP PowerAssets Limited : HOS – FYI SP Services Limited, Attn:Meter_Config - Please attend. Version - July 2023

APPLICATION FOR DE-ENERGISATION / RE-ENERGISATION (ADRE) Licensed Installation No Service No Voltage Name of Installation: Address of Installation: Requested De-energisation Requested Re-energisation Date: Time: Date: Time: Contestable Customer: #Name of Customer: #MSS A/C No: #Name of Retailer Tax Invoice/Receipt will be sent to this email: Name: Address: Tax invoice will not be provided unless requested. To: Click here to view DN1-DN6 Boundary Map 1 I, the undersigned LEW for the above installation, wish to apply for a *de-energisation/reenergisation at the time stated above. My work, after the de-energisation, will involve the following: Routine Servicing Others (Please specify): 2 * I / or __________________________ (Name / Licence No of appointee approved by Regulation Division of EMA) will attend to the *de-energisation / re-energisation PERSONALLY. 3 I understand that: - (a) No work is to be carried out on the service cable until both SPPG officer and myself have signed the SDRE (“Statement for De-energisation and Re-energisation”) after we have safely isolated the service cable at both ends. (b) I am required to be on time on the approved date of de-energisation or re-energisation, failing which the SPPG officer may cancel any appointment made. Signature: Name: Licence No: Notes: Telephone / HP No.: Date: Grade: (a) All requested date and time are subject to SPPG’s approval. (b) This form shall reach SPPG 7 business days before the requested date. (c) For urgent work on Sundays / Public Holidays and after office hours, LEW is required to co-ordinate with SPPG personally. (d) All ADRE charges are to be made prior to the shutdown date and proof of payment are to be submitted to the SPPG site officer of respective section. (e) * Delete whichever not applicable. (f) # To be filled in for contestable customer DN1 (22kV/6.6kV/LV) Tel: 6916 5728 Email: dn1adre@spgroup.com.sg DN2 (22kV/6.6kV/LV) Tel: 6916 5635 Email: dn2adre@spgroup.com.sg DN3 (22kV/6.6kV/LV) Tel: 6916 5398 Email: dn3adre@spgroup.com.sg DN4(22kV/6.6kV/LV) Tel: 6916 5048 Email: dn4adre@spgroup.com.sg DN5 (22kV/6.6kV/LV) Tel: 6916 5717/ 5015 Email: dn5adre@spgroup.com.sg DN6 (22kV/6.6kV/LV) Tel: 6916 7472 Email: dn6adre@spgroup.com.sg RNE (66kV) Tel: 6916 5226 Email: puiyee@spgroup.com.sg RNW (66kV) Tel: 6916 5253 Email: syafikah@spgroup.com.sg CPE (22kV/6.6kV/LV) Tel: 6916 7920 Email: cpe@spgroup.com.sg CPW (22kV/6.6kV/LV) Tel: 6916 5020 Email: cpwest@spgroup.com.sg DP I (22kV/6.6kV) Tel: 6916 6487 Email: bengchoong@spgroup.com.sg DP II (22kV/6.6kV) Tel: 6916 6423 Email: marina@spgroup.com.sg DP III (22kV/6.6kV) Tel: 6916 6968 Email: weiliching@spgroup.com.sg EHVN(230kV&400kV)Tel: 6916 5488 Email: neohuili@spgroup.com.sg NRP ( 22kV/6.6kV/LV)Tel: 6916 7640 Email: simpeiyun@spgroup.com.sg Version - April 2025 SP Powergrid Ltd, 2 Kallang Sector, Singapore 349277, Co. Registration No. 200306959Z FOR OFFICIAL USE Date: To: Number of pages including this sheet: From: Tel: Hp: Tel: Fax: Fax: APPLICATION FOR DE-ENERGISATION/RE-ENERGISATION AT 1 I am pleased to inform you that your application is acceptable to us. The officer-in-charge of the deenergisation/re-energisation on is who can be contacted at . Should you have any difficulty in con tacting our officer, you may call our service hotline at 1800-778-8888. 2 This service is free of charge. The total fee payable is $ /-(inclusive of GST) . Please make payment via internet banking. The reference number is Please include the given reference number in your internet banking transfer. 3 LEWs are reminded to submit duly completed CS1 application form via SP eBusiness Portal and apply turn-on appointment via largeinstall@spgroup.com.sg before carry out switchboard replacement work. Yours Faithfully, SPPA UOB bank details: Bank Name: United Overseas Bank Ltd Bank Account number: 4513029777 Bank Address: 80 Raffles Place, UOB Plaza1, Singapore 048624 Bank code: 7375. Branch Code: 001. Swift Code: UOVBSGSG. For HEAD OF SECTION SP PowerGrid Limited as agent for and on behalf of SP PowerAssets Limited : HOS – FYI SP Services Limited, Attn:Meter_Config - Please attend. Version - April 2025

APPLICATION FOR DE-ENERGISATION / RE-ENERGISATION (ADRE) Licensed Installation No Service No Voltage Name of Installation: Address of Installation: Requested De-energisation Requested Re-energisation Date: Time: Date: Time: Contestable Customer: #Name of Customer: #MSS A/C No: #Name of Retailer Tax Invoice/Receipt will be sent to this email: Name: Address: Tax invoice will not be provided unless requested. To: Click here to view DN1-DN6 Boundary Map 1 I, the undersigned LEW for the above installation, wish to apply for a *de-energisation/reenergisation at the time stated above. My work, after the de-energisation, will involve the following: Routine Servicing Others (Please specify): 2 * I / or __________________________ (Name / Licence No of appointee approved by Regulation Division of EMA) will attend to the *de-energisation / re-energisation PERSONALLY. 3 I understand that: - (a) No work is to be carried out on the service cable until both SPPG officer and myself have signed the SDRE (“Statement for De-energisation and Re-energisation”) after we have safely isolated the service cable at both ends. (b) I am required to be on time on the approved date of de-energisation or re-energisation, failing which the SPPG officer may cancel any appointment made. Signature: Name: Licence No: Notes: Telephone / HP No.: Date: Grade: (a) All requested date and time are subject to SPPG’s approval. (b) This form shall reach SPPG 7 business days before the requested date. (c) For urgent work on Sundays / Public Holidays and after office hours, LEW is required to co-ordinate with SPPG personally. (d) All ADRE charges are to be made prior to the shutdown date and proof of payment are to be submitted to the SPPG site officer of respective section. (e) * Delete whichever not applicable. (f) # To be filled in for contestable customer DN1 (22kV/6.6kV/LV) Tel: 6916 5728 Email: dn1adre@spgroup.com.sg DN2 (22kV/6.6kV/LV) Tel: 6916 5635 Email: dn2adre@spgroup.com.sg DN3 (22kV/6.6kV/LV) Tel: 6916 5398 Email: dn3adre@spgroup.com.sg DN4(22kV/6.6kV/LV) Tel: 6916 5048 Email: dn4adre@spgroup.com.sg DN5 (22kV/6.6kV/LV) Tel: 6916 5717/ 5015 Email: dn5adre@spgroup.com.sg DN6 (22kV/6.6kV/LV) Tel: 6916 7472 Email: dn6adre@spgroup.com.sg RNE (66kV) Tel: 6916 5226 Email: puiyee@spgroup.com.sg RNW (66kV) Tel: 6916 5253 Email: syafikah@spgroup.com.sg CPE (22kV/6.6kV/LV) Tel: 6916 7920 Email: cpe@spgroup.com.sg CPW (22kV/6.6kV/LV) Tel: 6916 5020 Email: cpwest@spgroup.com.sg DP I (22kV/6.6kV) Tel: 6916 6487 Email: bengchoong@spgroup.com.sg DP II (22kV/6.6kV) Tel: 6916 6423 Email: marina@spgroup.com.sg DP III (22kV/6.6kV) Tel: 6916 6968 Email: weiliching@spgroup.com.sg EHVN(230kV&400kV)Tel: 6916 5488 Email: neohuili@spgroup.com.sg NRP ( 22kV/6.6kV/LV)Tel: 6916 7640 Email: simpeiyun@spgroup.com.sg Version - April 2025 SP Powergrid Ltd, 2 Kallang Sector, Singapore 349277, Co. Registration No. 200306959Z FOR OFFICIAL USE Date: To: Number of pages including this sheet: From: Tel: Hp: Tel: Fax: Fax: APPLICATION FOR DE-ENERGISATION/RE-ENERGISATION AT 1 I am pleased to inform you that your application is acceptable to us. The officer-in-charge of the deenergisation/re-energisation on is who can be contacted at . Should you have any difficulty in con tacting our officer, you may call our service hotline at 1800-778-8888. 2 This service is free of charge. The total fee payable is $ /-(inclusive of GST) . Please make payment via internet banking. The reference number is Please include the given reference number in your internet banking transfer. 3 LEWs are reminded to submit duly completed CS1 application form via SP eBusiness Portal and apply turn-on appointment via largeinstall@spgroup.com.sg before carry out switchboard replacement work. Yours Faithfully, SPPA UOB bank details: Bank Name: United Overseas Bank Ltd Bank Account number: 4513029777 Bank Address: 80 Raffles Place, UOB Plaza1, Singapore 048624 Bank code: 7375. Branch Code: 001. Swift Code: UOVBSGSG. For HEAD OF SECTION SP PowerGrid Limited as agent for and on behalf of SP PowerAssets Limited : HOS – FYI SP Services Limited, Attn:Meter_Config - Please attend. Version - April 2025

APPLICATION FOR DE-ENERGISATION / RE-ENERGISATION (ADRE) Licensed Installation No Service No Voltage Name of Installation: Address of Installation: Requested De-energisation Requested Re-energisation Date: Time: Date: Time: Contestable Customer: #Name of Customer: #MSS A/C No: #Name of Retailer Tax Invoice/Receipt will be sent to this email: Name: Address: Tax invoice will not be provided unless requested. To: Click here to view DN1-DN6 Boundary Map 1 I, the undersigned LEW for the above installation, wish to apply for a *de-energisation/reenergisation at the time stated above. My work, after the de-energisation, will involve the following: Routine Servicing Others (Please specify): 2 * I / or __________________________ (Name / Licence No of appointee approved by Regulation Division of EMA) will attend to the *de-energisation / re-energisation PERSONALLY. 3 I understand that: - (a) No work is to be carried out on the service cable until both SPPG officer and myself have signed the SDRE (“Statement for De-energisation and Re-energisation”) after we have safely isolated the service cable at both ends. (b) I am required to be on time on the approved date of de-energisation or re-energisation, failing which the SPPG officer may cancel any appointment made. Signature: Name: Licence No: Notes: Telephone / HP No.: Date: Grade: (a) All requested date and time are subject to SPPG’s approval. (b) This form shall reach SPPG 7 business days before the requested date. (c) For urgent work on Sundays / Public Holidays and after office hours, LEW is required to co-ordinate with SPPG personally. (d) All ADRE charges are to be made prior to the shutdown date and proof of payment are to be submitted to the SPPG site officer of respective section. (e) * Delete whichever not applicable. (f) # To be filled in for contestable customer DN1 (22kV/6.6kV/LV) Tel: 6916 5728 Email: dn1adre@spgroup.com.sg DN2 (22kV/6.6kV/LV) Tel: 6916 5635 Email: dn2adre@spgroup.com.sg DN3 (22kV/6.6kV/LV) Tel: 6916 5398 Email: dn3adre@spgroup.com.sg DN4(22kV/6.6kV/LV) Tel: 6916 5048 Email: dn4adre@spgroup.com.sg DN5 (22kV/6.6kV/LV) Tel: 6916 5717/ 5015 Email: dn5adre@spgroup.com.sg DN6 (22kV/6.6kV/LV) Tel: 6916 7472 Email: dn6adre@spgroup.com.sg RNE (66kV) Tel: 6916 5226 Email: puiyee@spgroup.com.sg RNW (66kV) Tel: 6916 5253 Email: syafikah@spgroup.com.sg CPE (22kV/6.6kV/LV) Tel: 6916 7920 Email: cpe@spgroup.com.sg CPW (22kV/6.6kV/LV) Tel: 6916 5020 Email: cpwest@spgroup.com.sg DP I (22kV/6.6kV) Tel: 6916 6487 Email: bengchoong@spgroup.com.sg DP II (22kV/6.6kV) Tel: 6916 6423 Email: marina@spgroup.com.sg DP III (22kV/6.6kV) Tel: 6916 6968 Email: weiliching@spgroup.com.sg EHVN(230kV&400kV)Tel: 6916 5488 Email: neohuili@spgroup.com.sg NRP ( 22kV/6.6kV/LV)Tel: 6916 7640 Email: simpeiyun@spgroup.com.sg Version - April 2025 SP Powergrid Ltd, 2 Kallang Sector, Singapore 349277, Co. Registration No. 200306959Z FOR OFFICIAL USE Date: To: Number of pages including this sheet: From: Tel: Hp: Tel: Fax: Fax: APPLICATION FOR DE-ENERGISATION/RE-ENERGISATION AT 1 I am pleased to inform you that your application is acceptable to us. The officer-in-charge of the deenergisation/re-energisation on is who can be contacted at . Should you have any difficulty in con tacting our officer, you may call our service hotline at 1800-778-8888. 2 This service is free of charge. The total fee payable is $ /-(inclusive of GST) . Please make payment via internet banking. The reference number is Please include the given reference number in your internet banking transfer. 3 LEWs are reminded to submit duly completed CS1 application form via SP eBusiness Portal and apply turn-on appointment via largeinstall@spgroup.com.sg before carry out switchboard replacement work. Yours Faithfully, SPPA UOB bank details: Bank Name: United Overseas Bank Ltd Bank Account number: 4513029777 Bank Address: 80 Raffles Place, UOB Plaza1, Singapore 048624 Bank code: 7375. Branch Code: 001. Swift Code: UOVBSGSG. For HEAD OF SECTION SP PowerGrid Limited as agent for and on behalf of SP PowerAssets Limited : HOS – FYI SP Services Limited, Attn:Meter_Config - Please attend. Version - April 2025

[●insert name of contractor●] Date: [●] [●insert address of contractor●] Co. Registration No.: [●] Your Ref: [●] Our Ref: [●] Dear Sir REQUIREMENTS FOR EARTHWORKS AT [●insert location●] 1. We refer to your Notice for Commencement of Earthworks (“NCE”) at the above-mentioned location ("Worksite") dated [●] and note that you will commence earthworks (as defined in Section 2 of the Gas Act (Cap. 116A) (the “Act”)) ("Earthworks") from [●]to [●]. 2. Pursuant to Section 32(3)(a) of the Act, you are required to comply with the following requirements when carrying out the Earthworks: 2.1. Trial Holes 2.1.1. As the gas plan obtained from SP PowerGrid Limited (“SPPG”) (which shows the necessary information on the location of the gas plant (as defined in Section 2 of the Act) ("Gas Plant") and gas pipes (conveying gas in a gas pipeline network as defined in Section 2 of the Act) ("Gas Pipes")) ("SPPG Gas Plans") only indicate the approximate location of Gas Pipes, you shall dig an adequate number of appropriate trial holes by manual means to determine the exact location of medium pressure (“MP”) Gas Pipes and low pressure (“LP”) Gas Pipes prior to the carrying out of any Earthworks. 2.1.2. When working in the vicinity of a MP Gas Pipe or a LP Gas Pipe you shall only use powered mechanical equipment for the initial breaking of the surface layer of hardcore/premix. You shall not use powered mechanical equipment below the surface layer of hard-core/premix and shall only use manual excavation with hand tools. 2.1.3. You shall contact Distribution Pipelines Operations and Maintenance section, SPPG (“DPOM”) if you are unable to locate the MP Gas Pipe and/or the LP Gas Pipe by digging the trial holes. 2.1.4. You shall not dig any trial holes in the vicinity of gas transmission pipeline (as defined in Section 2 of the Act) (“GTP”) without the written consent from Transmission Pipelines Operations and Maintenance section, SPPG (“TPOM”). You shall comply with any additional requirements that may be imposed by SPPG. Page 1 of 9 2.1.5. After the trial holes have been dug, you shall ensure that photographs of the trial holes are taken showing the dimensions of trial holes and their location. You shall make these photographs available to SPPG upon request. 2.2. Marking of Gas Pipes, Engagement of Surveyor and Purchase of Surveyed Drawings 2.2.1. Prior to the carrying out of any Earthworks when working in the vicinity of a GTP, you are required to schedule a meeting with TPOM officers to present the details of the Earthworks to be carried out and to purchase the as-surveyed drawing from the Mapping & Earthworks Administration section, SPPG (“MEA”). 2.2.2. After purchasing the as-surveyed drawing, you shall engage a registered land surveyor to peg out the Gas Pipe positions for GTP and provide adequate and prominent markings to show the Gas Pipe positions. You shall ensure that all Gas Pipe markings are durable and prominent and are not disturbed, removed or tampered with. You shall also ensure that the Gas Pipe markings are reapplied from time to time to ensure that they remain conspicuous. 2.3. Risk Management (For MP & GTP) 2.3.1. You shall assess the impact of carrying out the intended Earthworks on any Gas Plant or Gas Pipe and prepare a report detailing such assessment. 2.3.2. If there are changes to the schedule for the carrying out of the Earthworks or changes in Earthworks work methods, you shall study the implications, review the earlier assessment that had been carried out and promptly notify SPPG in writing if there are any changes to the earlier assessment. 2.3.3. The report of such assessment shall be made available to SPPG on request. Such report shall also be made known to all personnel of all working levels in the team handling the project in which the Earthworks are or are to be carried out ("Project"), including sub-contractors and any third party who are involved in any way with any part of the intended Earthworks. 2.4. Worksite Management 2.4.1. You shall provide a full-time site supervisor to monitor the site operations for the entire duration of any Earthworks. You shall ensure that the site supervisor is familiar with these requirements. 2.4.2. You shall ensure that daily site briefings with site workers are conducted (in languages that are understood by all workers) to remind them about the location of the Gas Pipes and the measures to be taken to prevent damage to the Gas Pipes. You Page 2 of 9 shall keep records of such daily briefings (which shall include but are not limited to date and time, venue and person conducting the briefings, contents of briefings and the list of site workers who have attended such briefings). You shall also disallow any site worker who has not attended such briefings from being involved with any part of the intended Earthworks. New staff must be briefed before they start work. 2.4.3. You shall inform Earthworks Surveillance & Patrolling section, SPPG (“ESP”) officers of the identity of the site management / Registered Excavator Operator (“REO”), the proposed methods of carrying out of the Earthworks and/or location of the proposed Earthworks. You shall also inform the ESP officers if there are any changes to the above. 2.4.4. You shall ensure that information on the presence of Gas Pipes in the vicinity of the Worksite and all mitigating measures that can be taken to prevent damage to such Gas Pipes, have been communicated and adhered to by all personnel of all working levels in the Project team, including sub-contractors and any third party who are in any way involved with any part of the intended Earthworks. 2.4.5. SPPG may, from time to time and at its sole discretion, deploy its officers to the Worksite to inspect and monitor the status of your works. Notwithstanding the deployment of SPPG’s officers at the worksite, you shall continue to be responsible for discharging your obligations under this Letter of Requirements (“LRe”) and for the performance of your works. SPPG shall not assume any liability for any noncompliance by you of any such obligation or non-performance of your works. 2.5. Seek Consultation with SPPG: Gas Operations (DPOM and TPOM sections) 2.5.1. You shall contact and consult TPOM and/or DPOM section(s) when the proposed Earthworks are within 5 metres of any GTP and/or 3 metres of any MP Gas Pipes respectively. You shall only carry out any Earthworks within the vicinity of Gas Pipes after seeking advice and obtaining approval from SPPG. 2.5.2. You shall contact DPOM or our 24-hour Customer Service Centre if you find any live or abandoned Gas Pipes in the course of carrying out any Earthworks at the Worksite which have not been shown in the SPPG Gas Plan. 2.5.3. You shall also contact and consult with SPPG in the following circumstances: 2.5.3.1. If it is reasonable to expect that the Earthworks could cause ground vibrations or ground movements; and/or Page 3 of 9 2.5.3.2. If there is a need for Earthworks to be carried out below Gas Pipe slabs. 2.6. Protection of Gas Pipe and Gas Pipe Diversion 2.6.1. You shall take all steps to ascertain the presence of any Gas Pipe within the boundary and/or the vicinity of the Worksite prior to the carrying out of any Earthworks. You shall take all necessary measures and due care to prevent damage to the Gas Pipes. 2.6.2. You shall relocate your intended Earthworks away from any gas pipeline or submit an official request to SPPG to divert out of the Worksite any Gas Pipe that will be affected by the intended Earthworks and bear any and all costs incurred from such diversion. 2.6.3. If the proposed Earthworks involve overcrossing, undercrossing, exposing of, or diversion of Gas Pipes, you shall, prior to the carrying out of any Earthworks: 2.6.3.1. Contact and consult SPPG; 2.6.3.2. Provide SPPG with a detailed work method statement and proposed measures to protect the Gas Pipes; 2.6.3.3. Assess the risk of damage to the Gas Pipes and submit the report of such assessment to SPPG; and 2.6.3.4. Comply with any further and additional requirements that may be imposed by SPPG. 2.6.4. You shall not construct any structure (temporary, permanent, or otherwise) over any Gas Pipe. 2.6.5. You shall not place any heavy equipment or stock pile above any Gas Pipe. 2.6.6. You shall not allow any heavy machinery or vehicular movement above any Gas Pipe. 2.6.7. You shall backfill with quarry dust during reinstatement and do not dump any debris / concrete trash / sharp objects or place any heavy object on top of the Gas Pipe corridor. 2.6.8. You shall ensure proper and adequate shoring and shuttering to prevent soil movement and/or soil subsidence which may affect any Gas Pipe. 2.6.9. You shall carefully select positions for the sinking and driving of earth rod, sheet piling, bore piling, diaphragm walling, installing of reinforced concrete/steel piles by Page 4 of 9 percussion or jack-in method, bore piling casing, installing of ground anchors, pressure grouting, installing of tubes, installing of poles, hand augering, pipe jacking, shoring, soil investigating, bore drilling and horizontal directional drilling, in order to avoid damage to any Gas Pipes. You shall do this by, amongst other things: 2.6.9.1. Referring to the SPPG Gas Plan and digging appropriate trial holes by manual means, to confirm the presence or absence of any Gas Pipe prior to the carrying out of any Earthworks. For trial hole to be dug in the vicinity of GTP, you shall obtain written consent from TPOM. 2.6.9.2. For pipe jacking and horizontal directional drilling, you shall consider additional factors such as loading from the construction plants, ground conditions, bore diameter, possible deviation of the drilling. You shall ensure that there is a minimum clearance of 2m between the path of drilling/boring device and any Gas Pipe that is in the vicinity of the Earthworks. 2.6.10. You shall provide adequate protection to unexposed or reinstated Gas Pipes that are within the work area when carrying out of any Earthworks. 2.6.11. You shall ensure that all surface boxes are accessible at all times and are not covered by tarmac, earth, landscape, equipment, stock pile or any other material. 2.6.12. You shall ensure that no static loads (i.e. loads that do not change in magnitude or position with time) are placed above the surface boxes. 2.6.13. You shall exercise due care and diligence when removing any rock, boulder, wood, metal rod, sharp object or other obstacles which are in the vicinity of Gas Pipes. 2.6.14. You shall ensure that gas free tests are carried out by a competent person along the Gas Pipe route at regular intervals throughout the duration of the Project. You shall not carry out any processes that may be a source of ignition in the vicinity of any Gas Pipes. You shall also take all other necessary mitigating measures to prevent ignition of escaped gas, if any. 2.6.15. You shall ensure that a clearance of at least 5 metres is maintained between the external wall of LP Gas Pipe and any piles and/or diaphragm wall and a clearance of at least 0.3 metres is maintained between the external wall of LP Gas Pipe and other services when working in the vicinity of LP Gas Pipe. You shall also ensure that no services are laid directly on top and parallel to any existing Gas Pipes. 2.6.16. You shall not expose, suspend and/or otherwise interfere with any Gas Pipes, without the written consent of SPPG. Page 5 of 9 2.6.17. You shall stop all Earthworks and call SPPG for advice whenever in doubt. 2.6.18. You shall stop work immediately and report to the 24-hour Customer Service Centre upon any damage or suspected damage to any Gas Pipe (including surface damage without gas escaping) or the discovery of any gas leak. You and/or your workers shall not attempt to repair or modify damaged Gas Pipes. 2.6.19. Damaging a Gas Plant or a Gas Pipe(s) may cause a delay in the completion of the Project as SPPG will need time to investigate and carry out repair work as necessary. Any repair costs may have to be borne by you. 2.6.20. SPPG shall be entitled to ask you to stop work with immediate effect in the event of non-compliance to this LRe. SPPG shall not be liable to you in any way for any losses, claims or damages arising from or in connection with such stop work requests. 2.6.21. You shall comply with any requirements as reasonably prescribed by SPPG in SPPG’s review and endorsement of the relevant method statement and any other documents submitted by you in relation thereto for the Earthworks. 2.7. NCE Submission by Sub-Contractor(s), NCE Extension and Site Meeting 2.7.1. You and/or your representatives shall attend meetings with SPPG officers as and when required. 2.7.2. When working in the vicinity of a GTP or MP Gas Pipe, you shall carry out a site visit jointly with SPPG officers before carrying out any Earthworks specified under the submitted NCE. 2.7.3. In the event that you engage a sub-contractor to carry out any Earthworks within the vicinity of any Gas Pipes, you shall ensure that such sub-contractor submits the appropriate NCE prior to the carrying out of any Earthworks in the vicinity of any Gas Pipes. 2.7.4. If, at any stage of your Project, there is a likelihood that the Earthworks may continue beyond the anticipated completion date and/or beyond the work boundary as declared in the NCE which you have submitted to SPPG, you shall notify SPPG in writing of the new date of completion and/or the new work boundary (as applicable) by submitting a new NCE. 2.7.5. You shall obtain a new SPPG Gas Plan from SPPG prior to submitting the new NCE. Prior to carrying out any Earthworks, you shall consult SPPG to ascertain if there are Page 6 of 9 changes to the gas plans that you possess. In the event there are changes to the gas plans, you shall purchase fresh gas plans from SPPG. 2.8. Powered Mechanical Excavation 2.8.1. You shall engage only a REO to operate a powered mechanical excavator. 2.8.2. You shall ensure that powered mechanical excavation is only used, under the close standing supervision of a full time site supervisor, for the surface layer of hardcore/premix when working near or above any Gas Pipe. 2.8.3. You shall not use a powered mechanical excavator, whether for mechanical excavation or otherwise (irrespective of soil condition), below the surface layer of hard-core/premix when working near or above any Gas Pipe. You shall only use manual excavation with hand tools below the surface layer of hard-core/premix. 2.8.4. You shall not excavate deeper than the PVC warning tape or the top of any Gas Pipe if there is no PVC warning tape. You shall immediately cease all further Earthworks and consult the DPOM for advice on working with the Gas Pipes when exposed Gas Pipes are encountered in the course of carrying out any Earthworks. 2.9. Pressure Grouting Works 2.9.1. You shall ascertain the alignment of Gas Pipes within the grouting influence zone prior to the carrying out of any Earthworks. 2.9.2. You shall use the necessary ground instrumentations to monitor the effect of the grouting works and ensure that adequate protective measures are provided to protect any Gas Pipes within the grouting influence zone. 2.10. Permit-to-Work (“PTW”) and Records 2.10.1. You shall implement a PTW system to monitor and ensure that all Earthworks are properly tracked and controlled if such Earthworks are to be carried out in the vicinity of GTP and MP Gas Pipes. Under the PTW system, such Earthworks shall be approved by the manager of the Project or his authorised deputy. You shall periodically audit the PTW system for its effectiveness. 2.10.2. You shall display prominently and make available the most up to date NCE, SPPG Gas Plans and these requirements at the Worksite where the proposed Earthworks are to be carried out. Page 7 of 9 2.10.3. You shall keep progressive records (Photographs / Movement Chart) of the Earthworks that have been carried out including, but not limited to, work schedules and location of trial holes. 3. Notes: 3.1. These requirements are applicable to all persons who carry out any Earthworks and strict compliance is required, unless otherwise permitted in writing by SPPG. Please consult the relevant SPPG section, if necessary. 3.2. The approximate locations of the Gas Pipes are shown in the SPPG Gas Plan. The respective operating pressure regime of the Gas Pipes is indicated against the Gas Pipelines as shown in the SPPG Gas Plan. The default pressure regime (when there is no indication of pressure regime) is low pressure. Other LP Gas Pipes are indicated as “LPA” and “LPB” in the SPPG Gas Plan. 3.3. In the low pressure distribution network, there are valves, syphons and standpipes which are indicated as “V”, “SY” and “SP” respectively. 3.4. You shall take note of the presence of standpipes and/or valve stems that are encased in a PVC pipe and accessible from surface boxes installed at ground level and not damage such fittings or cover. 3.5. The requirements stated above are not exhaustive. Additional requirements may be issued from time to time by SPPG. These additional requirements, together with the requirements in this letter, shall form the full list of requirements that must be complied with at all times. You are advised to carry out all necessary assessments and take all necessary precautions to prevent damage to any existing Gas Plant and/or Gas Pipe. 3.6. Pursuant to Section 32(3)(a) of the Act, it shall be the duty of the person who commences or carries out, or causes or permits the commencement or carrying out of, any Earthworks to comply with the reasonable requirements of SPPG for the prevention of damage to a Gas Plant or Gas Pipe. Pursuant to Section 32(7) of the Act, any person who contravenes Section 32(3)(a) shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $100,000 or to imprisonment for a term not exceeding 5 years or both. Further, Section 32A(1) of the Act provides that any person who, removes, destroys or damages any Gas Plant or Gas Pipe which is part of a Gas Pipeline Network owned by, or under the management or control of, SPPG, shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $1 million or to imprisonment for a term not exceeding 5 years or to both. 3.7. Damaging a Gas Plant or a Gas Pipe may also cause fatalities or severe injuries to personnel as well as damage to property. Page 8 of 9 3.8. Should you require any further clarification, please contact Follow up officer at [●] and/or the respective sections of SPPG as listed in the table below: SPPG Section Telephone Email TPOM 6916 6136/ 6916 6124 gasenquiry@spgroup.com.sg DPOM 6916 5947/ 6916 5908 gasenquiry@spgroup.com.sg ESP 6916 5119 espsection@spgroup.com.sg MEA 6916 5021/ 6916 5022 mea@spgroup.com.sg 24-hour Customer Service Centre 1800 752 1800 - Yours faithfully, [●] for HEAD OF SECTION EARTHWORKS SURVEILLANCE & PATROLLING SECTION As agent for and on behalf of POWERGAS LTD. Page 9 of 9

[●insert name of contractor●] Date: [●] [●insert address of contractor●] Co. Registration No.: [●] Your Ref: [●] Our Ref: [●] Dear Sir REQUIREMENTS FOR EARTHWORKS AT [●insert location●] (Site Meeting Date: [●]) 1. We refer to your Notice for Commencement of Earthworks (“NCE”) at the above-mentioned location ("Worksite") dated [●] and note that you will commence earthworks (as defined in Section 2 of the Gas Act (Cap. 116A) (the “Act”)) ("Earthworks") from [●]to [●]. 2. Pursuant to Section 32(3)(a) of the Act, you are required to comply with the following requirements when carrying out the Earthworks: 2.1. Trial Holes 2.1.1. As the gas plan obtained from SP PowerGrid Limited (“SPPG”) (which shows the necessary information on the location of the gas plant (as defined in Section 2 of the Act) ("Gas Plant") and gas pipes (conveying gas in a gas pipeline network as defined in Section 2 of the Act) ("Gas Pipes")) ("SPPG Gas Plans") only indicate the approximate location of Gas Pipes, you shall dig an adequate number of appropriate trial holes by manual means to determine the exact location of medium pressure (“MP”) Gas Pipes and low pressure (“LP”) Gas Pipes prior to the carrying out of any Earthworks. 2.1.2. When working in the vicinity of a MP Gas Pipe or a LP Gas Pipe you shall only use powered mechanical equipment for the initial breaking of the surface layer of hardcore/premix. You shall not use powered mechanical equipment below the surface layer of hard-core/premix and shall only use manual excavation with hand tools. 2.1.3. You shall contact Distribution Pipelines Operations and Maintenance section, SPPG (“DPOM”) if you are unable to locate the MP Gas Pipe and/or the LP Gas Pipe by digging the trial holes. 2.1.4. You shall not dig any trial holes in the vicinity of gas transmission pipeline (as defined in Section 2 of the Act) (“GTP”) without the written consent from Transmission Pipelines Operations and Maintenance section, SPPG (“TPOM”). You shall comply with any additional requirements that may be imposed by SPPG. Page 1 of 10 2.1.5. After the trial holes have been dug, you shall ensure that photographs of the trial holes are taken showing the dimensions of trial holes and their location. You shall make these photographs available to SPPG upon request. 2.2. Marking of Gas Pipes, Engagement of Surveyor and Purchase of Surveyed Drawings 2.2.1. Prior to the carrying out of any Earthworks when working in the vicinity of a GTP, you are required to schedule a meeting with TPOM officers to present the details of the Earthworks to be carried out and to purchase the as-surveyed drawing from the Mapping & Earthworks Administration section, SPPG (“MEA”). 2.2.2. After purchasing the as-surveyed drawing, you shall engage a registered land surveyor to peg out the Gas Pipe positions for GTP and provide adequate and prominent markings to show the Gas Pipe positions. You shall ensure that all Gas Pipe markings are durable and prominent and are not disturbed, removed or tampered with. You shall also ensure that the Gas Pipe markings are reapplied from time to time to ensure that they remain conspicuous. 2.3. Risk Management (For MP & GTP) 2.3.1. You shall assess the impact of carrying out the intended Earthworks on any Gas Plant or Gas Pipe and prepare a report detailing such assessment. 2.3.2. If there are changes to the schedule for the carrying out of the Earthworks or changes in Earthworks work methods, you shall study the implications, review the earlier assessment that had been carried out and promptly notify SPPG in writing if there are any changes to the earlier assessment. 2.3.3. The report of such assessment shall be made available to SPPG on request. Such report shall also be made known to all personnel of all working levels in the team handling the project in which the Earthworks are or are to be carried out ("Project"), including sub-contractors and any third party who are involved in any way with any part of the intended Earthworks. 2.4. Worksite Management 2.4.1. You shall provide a full-time Registered Earthworks Supervisor (“RES”) to monitor the site operations for the entire duration of any Earthworks. You shall ensure that the RES is familiar with these requirements. 2.4.2. You shall ensure that daily site briefings with site workers are conducted (in languages that are understood by all workers) to remind them about the location of the Gas Pipes and the measures to be taken to prevent damage to the Gas Pipes. You Page 2 of 10 shall keep records of such daily briefings (which shall include but are not limited to date and time, venue and person conducting the briefings, contents of briefings and the list of site workers who have attended such briefings). You shall also disallow any site worker who has not attended such briefings from being involved with any part of the intended Earthworks. New staff must be briefed before they start work. 2.4.3. You shall inform Earthworks Surveillance & Patrolling section, SPPG (“ESP”) officers of the identity of the site management / Registered Excavator Operator (“REO”), the proposed methods of carrying out of the Earthworks and/or location of the proposed Earthworks. You shall also inform the ESP officers if there are any changes to the above. 2.4.4. You shall ensure that information on the presence of Gas Pipes in the vicinity of the Worksite and all mitigating measures that can be taken to prevent damage to such Gas Pipes, have been communicated and adhered to by all personnel of all working levels in the Project team, including sub-contractors and any third party who are in any way involved with any part of the intended Earthworks. 2.4.5. SPPG may, from time to time and at its sole discretion, deploy its officers to the Worksite to inspect and monitor the status of your works. Notwithstanding the deployment of SPPG’s officers at the worksite, you shall continue to be responsible for discharging your obligations under this Letter of Requirements (“LRe”) and for the performance of your works. SPPG shall not assume any liability for any noncompliance by you of any such obligation or non-performance of your works. 2.5. Seek Consultation with SPPG: Gas Operations (DPOM and TPOM sections) 2.5.1. You shall contact and consult TPOM and/or DPOM section(s) when the proposed Earthworks are within 5 metres of any GTP and/or 3 metres of any MP Gas Pipes respectively. You shall only carry out any Earthworks within the vicinity of Gas Pipes after seeking advice and obtaining approval from SPPG. 2.5.2. You shall contact DPOM or our 24-hour Customer Service Centre if you find any live or abandoned Gas Pipes in the course of carrying out any Earthworks at the Worksite which have not been shown in the SPPG Gas Plan. 2.5.3. You shall also contact and consult with SPPG in the following circumstances: 2.5.3.1. If it is reasonable to expect that the Earthworks could cause ground vibrations or ground movements; and/or Page 3 of 10 2.5.3.2. If there is a need for Earthworks to be carried out below Gas Pipe slabs. 2.6. Protection of Gas Pipe and Gas Pipe Diversion 2.6.1. You shall take all steps to ascertain the presence of any Gas Pipe within the boundary and/or the vicinity of the Worksite prior to the carrying out of any Earthworks. You shall take all necessary measures and due care to prevent damage to the Gas Pipes. 2.6.2. You shall relocate your intended Earthworks away from any gas pipeline or submit an official request to SPPG to divert out of the Worksite any Gas Pipe that will be affected by the intended Earthworks and bear any and all costs incurred from such diversion. 2.6.3. If the proposed Earthworks involve overcrossing, undercrossing, exposing of, or diversion of Gas Pipes, you shall, prior to the carrying out of any Earthworks: 2.6.3.1. Contact and consult SPPG; 2.6.3.2. Provide SPPG with a detailed work method statement and proposed measures to protect the Gas Pipes; 2.6.3.3. Assess the risk of damage to the Gas Pipes and submit the report of such assessment to SPPG; and 2.6.3.4. Comply with any further and additional requirements that may be imposed by SPPG. 2.6.4. You shall not construct any structure (temporary, permanent, or otherwise) over any Gas Pipe. 2.6.5. You shall not place any heavy equipment or stock pile above any Gas Pipe. 2.6.6. You shall not allow any heavy machinery or vehicular movement above any Gas Pipe. 2.6.7. You shall backfill with quarry dust during reinstatement and do not dump any debris / concrete trash / sharp objects or place any heavy object on top of the Gas Pipe corridor. 2.6.8. You shall ensure proper and adequate shoring and shuttering to prevent soil movement and/or soil subsidence which may affect any Gas Pipe. 2.6.9. You shall carefully select positions for the sinking and driving of earth rod, sheet piling, bore piling, diaphragm walling, installing of reinforced concrete/steel piles by Page 4 of 10 percussion or jack-in method, bore piling casing, installing of ground anchors, pressure grouting, installing of tubes, installing of poles, hand augering, pipe jacking, shoring, soil investigating, bore drilling and horizontal directional drilling, in order to avoid damage to any Gas Pipes. You shall do this by, amongst other things: 2.6.9.1. Referring to the SPPG Gas Plan and digging appropriate trial holes by manual means, to confirm the presence or absence of any Gas Pipe prior to the carrying out of any Earthworks. For trial hole to be dug in the vicinity of GTP, you shall obtain written consent from TPOM. 2.6.9.2. For pipe jacking and horizontal directional drilling, you shall consider additional factors such as loading from the construction plants, ground conditions, bore diameter, possible deviation of the drilling. You shall ensure that there is a minimum clearance of 2m between the path of drilling/boring device and any Gas Pipe that is in the vicinity of the Earthworks. 2.6.10. You shall provide adequate protection to unexposed or reinstated Gas Pipes that are within the work area when carrying out of any Earthworks. 2.6.11. You shall ensure that all surface boxes are accessible at all times and are not covered by tarmac, earth, landscape, equipment, stock pile or any other material. 2.6.12. You shall ensure that no static loads (i.e. loads that do not change in magnitude or position with time) are placed above the surface boxes. 2.6.13. You shall exercise due care and diligence when removing any rock, boulder, wood, metal rod, sharp object or other obstacles which are in the vicinity of Gas Pipes. 2.6.14. You shall ensure that gas free tests are carried out by a competent person along the Gas Pipe route at regular intervals throughout the duration of the Project. You shall not carry out any processes that may be a source of ignition in the vicinity of any Gas Pipes. You shall also take all other necessary mitigating measures to prevent ignition of escaped gas, if any. 2.6.15. You shall ensure that a clearance of at least 5 metres is maintained between the external wall of LP Gas Pipe and any piles and/or diaphragm wall and a clearance of at least 0.3 metres is maintained between the external wall of LP Gas Pipe and other services when working in the vicinity of LP Gas Pipe. You shall also ensure that no services are laid directly on top and parallel to any existing Gas Pipes. 2.6.16. You shall not expose, suspend and/or otherwise interfere with any Gas Pipes, without the written consent of SPPG. Page 5 of 10 2.6.17. You shall stop all Earthworks and call SPPG for advice whenever in doubt. 2.6.18. You shall stop work immediately and report to the 24-hour Customer Service Centre upon any damage or suspected damage to any Gas Pipe (including surface damage without gas escaping) or the discovery of any gas leak. You and/or your workers shall not attempt to repair or modify damaged Gas Pipes. 2.6.19. Damaging a Gas Plant or a Gas Pipe(s) may cause a delay in the completion of the Project as SPPG will need time to investigate and carry out repair work as necessary. Any repair costs may have to be borne by you. 2.6.20. SPPG shall be entitled to ask you to stop work with immediate effect in the event of non-compliance to this LRe. SPPG shall not be liable to you in any way for any losses, claims or damages arising from or in connection with such stop work requests. 2.6.21. You shall comply with any requirements as reasonably prescribed by SPPG in SPPG’s review and endorsement of the relevant method statement and any other documents submitted by you in relation thereto for the Earthworks. 2.7. NCE Submission by Sub-Contractor(s), NCE Extension and Site Meeting 2.7.1. You and/or your representatives shall attend meetings with SPPG officers as and when required. 2.7.2. When working in the vicinity of a GTP or MP Gas Pipe, you shall carry out a site visit jointly with SPPG officers before carrying out any Earthworks specified under the submitted NCE. 2.7.3. In the event that you engage a sub-contractor to carry out any Earthworks within the vicinity of any Gas Pipes, you shall ensure that such sub-contractor submits the appropriate NCE prior to the carrying out of any Earthworks in the vicinity of any Gas Pipes. 2.7.4. If, at any stage of your Project, there is a likelihood that the Earthworks may continue beyond the anticipated completion date and/or beyond the work boundary as declared in the NCE which you have submitted to SPPG, you shall notify SPPG in writing of the new date of completion and/or the new work boundary (as applicable) by submitting a new NCE. 2.7.5. You shall obtain a new SPPG Gas Plan from SPPG prior to submitting the new NCE. Prior to carrying out any Earthworks, you shall consult SPPG to ascertain if there are Page 6 of 10 changes to the gas plans that you possess. In the event there are changes to the gas plans, you shall purchase fresh gas plans from SPPG. 2.8. Powered Mechanical Excavation 2.8.1. You shall engage only a REO to operate a powered mechanical excavator. 2.8.2. You shall ensure that powered mechanical excavation is only used, under the close standing supervision of a full time RES, for the surface layer of hard-core/premix when working near or above any Gas Pipe. 2.8.3. You shall not use a powered mechanical excavator, whether for mechanical excavation or otherwise (irrespective of soil condition), below the surface layer of hard-core/premix when working near or above any Gas Pipe. You shall only use manual excavation with hand tools below the surface layer of hard-core/premix. 2.8.4. You shall not excavate deeper than the PVC warning tape or the top of any Gas Pipe if there is no PVC warning tape. You shall immediately cease all further Earthworks and consult the DPOM for advice on working with the Gas Pipes when exposed Gas Pipes are encountered in the course of carrying out any Earthworks. 2.9. Pressure Grouting Works 2.9.1. You shall ascertain the alignment of Gas Pipes within the grouting influence zone prior to the carrying out of any Earthworks. 2.9.2. You shall use the necessary ground instrumentations to monitor the effect of the grouting works and ensure that adequate protective measures are provided to protect any Gas Pipes within the grouting influence zone. 2.10. Permit-to-Work (“PTW”) and Records 2.10.1. You shall implement a PTW system to monitor and ensure that all Earthworks are properly tracked and controlled if such Earthworks are to be carried out in the vicinity of GTP and MP Gas Pipes. Under the PTW system, such Earthworks shall be approved by the manager of the Project or his authorised deputy. You shall periodically audit the PTW system for its effectiveness. 2.10.2. You shall display prominently and make available the most up to date NCE, SPPG Gas Plans and these requirements at the Worksite where the proposed Earthworks are to be carried out. Page 7 of 10 2.10.3. You shall keep progressive records (Photographs / Movement Chart) of the Earthworks that have been carried out including, but not limited to, work schedules and location of trial holes. 3. Notes: 3.1. These requirements are applicable to all persons who carry out any Earthworks and strict compliance is required, unless otherwise permitted in writing by SPPG. Please consult the relevant SPPG section, if necessary. 3.2. The approximate locations of the Gas Pipes are shown in the SPPG Gas Plan. The respective operating pressure regime of the Gas Pipes is indicated against the Gas Pipelines as shown in the SPPG Gas Plan. The default pressure regime (when there is no indication of pressure regime) is low pressure. Other LP Gas Pipes are indicated as “LPA” and “LPB” in the SPPG Gas Plan. 3.3. In the low pressure distribution network, there are valves, syphons and standpipes which are indicated as “V”, “SY” and “SP” respectively. 3.4. You shall take note of the presence of standpipes and/or valve stems that are encased in a PVC pipe and accessible from surface boxes installed at ground level and not damage such fittings or cover. 3.5. The requirements stated above are not exhaustive. Additional requirements may be issued from time to time by SPPG. These additional requirements, together with the requirements in this letter, shall form the full list of requirements that must be complied with at all times. You are advised to carry out all necessary assessments and take all necessary precautions to prevent damage to any existing Gas Plant and/or Gas Pipe. 3.6. Pursuant to Section 32(3)(a) of the Act, it shall be the duty of the person who commences or carries out, or causes or permits the commencement or carrying out of, any Earthworks to comply with the reasonable requirements of SPPG for the prevention of damage to a Gas Plant or Gas Pipe. Pursuant to Section 32(7) of the Act, any person who contravenes Section 32(3)(a) shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $100,000 or to imprisonment for a term not exceeding 5 years or both. Further, Section 32A(1) of the Act provides that any person who, removes, destroys or damages any Gas Plant or Gas Pipe which is part of a Gas Pipeline Network owned by, or under the management or control of, SPPG, shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $1 million or to imprisonment for a term not exceeding 5 years or to both. 3.7. Damaging a Gas Plant or a Gas Pipe may also cause fatalities or severe injuries to personnel as well as damage to property. Page 8 of 10 3.8. Should you require any further clarification, please contact Follow up officer at [●] and/or the respective sections of SPPG as listed in the table below: SPPG Section Telephone Email TPOM 6916 6136/ 6916 6124 gasenquiry@spgroup.com.sg DPOM 6916 5947/ 6916 5908 gasenquiry@spgroup.com.sg ESP 6916 5119 espsection@spgroup.com.sg MEA 6916 5021/ 6916 5022 mea@spgroup.com.sg 24-hour Customer Service Centre 1800 752 1800 - Yours faithfully, [●] for HEAD OF SECTION EARTHWORKS SURVEILLANCE & PATROLLING SECTION As agent for and on behalf of POWERGAS LTD. To be acknowledged by the contractor who is commencing or carrying out or causing or permitting the commencing or carrying out of any Earthworks Page 9 of 10 Acknowledgement by Contractor: I hereby acknowledge that I am aware of the requirements stated in this letter dated __________________ with NCE no.: _____________________ and I will comply and ensure compliance with the requirements. Name : __________________________________ NRIC/PP No. : _________________________ Company : _____________________________________ ____________________________________ Designation : __________________________________________________________________________ Signature : __________________________________ Date: ________________________________ Page 10 of 10

Search Searchhttps://www.spgroup.com.sg/search Search Average-Electricity-Consumption--kWh-_Nov-24-to-Oct-25.xlsxhttps://www.spgroup.com.sg/dam/spgroup/docs/Average-Electricity-Consumption--kWh-_Nov-24-to-Oct-25.xlsx Consumption_Elect Average consumption of Electricity (kWh) Premises Types Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 HDB 1-Room 121 119 128 136 150 143 150 136 136 144 127 124 HDB 2-Room 161 156 169 181 195 190 195 177 177 188 164 165 HDB 3-Room 231 231 250 265 284 273 280 257 259 271 242 239 HDB 4-Room 320 309 341 363 390 381 388 358 355 377 334 330 HDB 5-Room 374 359 399 425 457 450 459 423 417 444 392 386 HDB Executive 458 445 495 522 562 554 562 520 513 546 478 472 Apartment 419 417 476 516 548 536 541 513 501 538 500 451 Terrace 744 714 775 823 881 848 866 817 818 836 785 734 Semi-Detached 974 960 1,031 1,080 1,173 1,123 1,121 1,072 1,056 1,107 1,016 951 Bungalow 1,872 1,904 2,016 2,154 2,244 2,175 2,168 2,190 2,074 2,202 2,040 1,950 Note: The figures exclude electricity consumption for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Average-Water-Consumption--CuM-_Nov-24-to-Oct-25.xlsxhttps://www.spgroup.com.sg/dam/spgroup/docs/Average-Water-Consumption--CuM-_Nov-24-to-Oct-25.xlsx Consumption_Water Average consumption of Water (CuM) Premises Types Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 HDB 1-Room 7.8 7.2 7.8 7.8 8.1 7.8 8.1 8.0 7.8 7.9 7.7 7.7 HDB 2-Room 9.1 8.4 9.0 9.0 9.1 9.0 9.3 9.2 8.8 9.1 8.7 8.9 HDB 3-Room 12.0 11.2 12.0 12.0 12.1 11.8 12.2 12.3 11.9 12.0 11.7 11.8 HDB 4-Room 15.2 14.3 15.3 15.1 15.4 14.9 15.4 15.6 15.1 15.3 14.7 14.8 HDB 5-Room 16.7 15.8 16.8 16.5 16.8 16.2 16.9 17.1 16.6 16.8 16.1 16.2 HDB Executive 18.7 17.8 18.8 18.4 18.7 18.2 18.8 19.2 18.4 18.8 18.1 18.2 Apartment 13.0 12.7 13.7 13.5 13.4 12.8 13.3 13.9 13.7 13.7 13.1 13.0 Terrace 25.7 24.7 25.7 25.1 25.6 25.1 26.1 26.5 26.0 26.0 25.8 25.7 Semi-Detached 30.6 29.8 31.0 30.4 30.9 30.5 32.0 32.5 31.1 31.6 30.5 30.7 Bungalow 49.4 48.6 51.5 48.4 49.7 49.3 50.9 53.6 49.6 52.7 49.3 52.6 Media Release - Electricity Tariff Revision For The Period 1 July To 30 September 2014https://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/be524c94-71cb-4d3d-8a40-3203cf9131c6/%5B20140630%5D+Media+Release+-+Electricity+Tariff+Revision+For+The+Period+1+July+To+30+September+2014.pdf?MOD=AJPERES&CVID= 30 JUN 2014 For Immediate Release MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 JULY TO 30 SEPTEMBER 2014 1. For the period from 1 Jul to 30 Sep 2014, electricity tariffs will decrease by an average of 0.05 cent per kWh or 0.2% compared to the previous quarter. 2. For households, the electricity tariff will decrease from 25.73 to 25.68 cents per kWh for 1 Jul to 30 Sep 2014. The average monthly electricity bill for families living in four-room HDB flats will decrease by $0.20 (see Appendix 3 for the average decrease for different household types). 3. SP Services reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs given in Appendix 1 have been approved by the EMA. _______________________________________________________________________________________________________ Issued by: SP Services Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No : 199504470N www.spservices.com.sg ELECTRICITY TARIFFS FROM 1 JULY 2014 Appendix 1 Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: a) Energy cost (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of power generation. b) Network cost (paid to SP PowerAssets): This fee is reviewed annually. c) Market Support Services Fee (paid to SP Services): This fee is reviewed annually. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q3 2014 TARIFF Energy Costs 20.41¢/kWh Decreased by 0.05 ¢/kWh Generation Companies Network Costs 5.05¢/kWh MSS Fee 0.17¢/kWh Market Admin & PSO Fee 0.05¢/kWh No Change No Change No Change SP PowerAssets SP Services Power System Operator & Energy Market Company AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF WEF 1 JULY 2014) Appendix 3 Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/our-sustainability-review SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Our Sustainability Review SUSTAINABILITY Sustainability is central to SP Group’s mission of providing reliable and efficient energy supply to customers. We anchor our sustainability strategy on the United Nation’s Sustainable Development Goal (SDG) 7, which is to ensure access to reliable, sustainable and modern energy for all. To achieve this goal, we focus on strategic areas of network reliability, innovation and customer empowerment. We recognise the need to invest in innovative technologies and infrastructure. Beyond our own operations, we empower customers to make choices in their daily lives that contribute towards a greener energy future. Read our Sustainability Review FY2019/2020 for more details. — 27 July 2020 TAGS SUSTAINABILITY REVIEWSUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment Category: Sustainability [Info] Letter of Requirements for Gas (Gas Transmission Pipeline and Medium Pressure Pipeline)https://www.spgroup.com.sg/dam/jcr:e2e1ac09-83e8-4d3f-a615-c78c8cd0473e/%20Letter%20of%20Requirements%20for%20Gas%20(Gas%20Transmission%20Pipeline%20and%20Medium%20Pressure%20Pipeline).pdf [●insert name of contractor●] Date: [●] [●insert address of contractor●] Co. Registration No.: [●] Your Ref: [●] Our Ref: [●] Dear Sir REQUIREMENTS FOR EARTHWORKS AT [●insert location●] (Site Meeting Date: [●]) 1. We refer to your Notice for Commencement of Earthworks (“NCE”) at the above-mentioned location ("Worksite") dated [●] and note that you will commence earthworks (as defined in Section 2 of the Gas Act (Cap. 116A) (the “Act”)) ("Earthworks") from [●]to [●]. 2. Pursuant to Section 32(3)(a) of the Act, you are required to comply with the following requirements when carrying out the Earthworks: 2.1. Trial Holes 2.1.1. As the gas plan obtained from SP PowerGrid Limited (“SPPG”) (which shows the necessary information on the location of the gas plant (as defined in Section 2 of the Act) ("Gas Plant") and gas pipes (conveying gas in a gas pipeline network as defined in Section 2 of the Act) ("Gas Pipes")) ("SPPG Gas Plans") only indicate the approximate location of Gas Pipes, you shall dig an adequate number of appropriate trial holes by manual means to determine the exact location of medium pressure (“MP”) Gas Pipes and low pressure (“LP”) Gas Pipes prior to the carrying out of any Earthworks. 2.1.2. When working in the vicinity of a MP Gas Pipe or a LP Gas Pipe you shall only use powered mechanical equipment for the initial breaking of the surface layer of hardcore/premix. You shall not use powered mechanical equipment below the surface layer of hard-core/premix and shall only use manual excavation with hand tools. 2.1.3. You shall contact Distribution Pipelines Operations and Maintenance section, SPPG (“DPOM”) if you are unable to locate the MP Gas Pipe and/or the LP Gas Pipe by digging the trial holes. 2.1.4. You shall not dig any trial holes in the vicinity of gas transmission pipeline (as defined in Section 2 of the Act) (“GTP”) without the written consent from Transmission Pipelines Operations and Maintenance section, SPPG (“TPOM”). You shall comply with any additional requirements that may be imposed by SPPG. Page 1 of 10 2.1.5. After the trial holes have been dug, you shall ensure that photographs of the trial holes are taken showing the dimensions of trial holes and their location. You shall make these photographs available to SPPG upon request. 2.2. Marking of Gas Pipes, Engagement of Surveyor and Purchase of Surveyed Drawings 2.2.1. Prior to the carrying out of any Earthworks when working in the vicinity of a GTP, you are required to schedule a meeting with TPOM officers to present the details of the Earthworks to be carried out and to purchase the as-surveyed drawing from the Mapping & Earthworks Administration section, SPPG (“MEA”). 2.2.2. After purchasing the as-surveyed drawing, you shall engage a registered land surveyor to peg out the Gas Pipe positions for GTP and provide adequate and prominent markings to show the Gas Pipe positions. You shall ensure that all Gas Pipe markings are durable and prominent and are not disturbed, removed or tampered with. You shall also ensure that the Gas Pipe markings are reapplied from time to time to ensure that they remain conspicuous. 2.3. Risk Management (For MP & GTP) 2.3.1. You shall assess the impact of carrying out the intended Earthworks on any Gas Plant or Gas Pipe and prepare a report detailing such assessment. 2.3.2. If there are changes to the schedule for the carrying out of the Earthworks or changes in Earthworks work methods, you shall study the implications, review the earlier assessment that had been carried out and promptly notify SPPG in writing if there are any changes to the earlier assessment. 2.3.3. The report of such assessment shall be made available to SPPG on request. Such report shall also be made known to all personnel of all working levels in the team handling the project in which the Earthworks are or are to be carried out ("Project"), including sub-contractors and any third party who are involved in any way with any part of the intended Earthworks. 2.4. Worksite Management 2.4.1. You shall provide a full-time Registered Earthworks Supervisor (“RES”) to monitor the site operations for the entire duration of any Earthworks. You shall ensure that the RES is familiar with these requirements. 2.4.2. You shall ensure that daily site briefings with site workers are conducted (in languages that are understood by all workers) to remind them about the location of the Gas Pipes and the measures to be taken to prevent damage to the Gas Pipes. You Page 2 of 10 shall keep records of such daily briefings (which shall include but are not limited to date and time, venue and person conducting the briefings, contents of briefings and the list of site workers who have attended such briefings). You shall also disallow any site worker who has not attended such briefings from being involved with any part of the intended Earthworks. New staff must be briefed before they start work. 2.4.3. You shall inform Earthworks Surveillance & Patrolling section, SPPG (“ESP”) officers of the identity of the site management / Registered Excavator Operator (“REO”), the proposed methods of carrying out of the Earthworks and/or location of the proposed Earthworks. You shall also inform the ESP officers if there are any changes to the above. 2.4.4. You shall ensure that information on the presence of Gas Pipes in the vicinity of the Worksite and all mitigating measures that can be taken to prevent damage to such Gas Pipes, have been communicated and adhered to by all personnel of all working levels in the Project team, including sub-contractors and any third party who are in any way involved with any part of the intended Earthworks. 2.4.5. SPPG may, from time to time and at its sole discretion, deploy its officers to the Worksite to inspect and monitor the status of your works. Notwithstanding the deployment of SPPG’s officers at the worksite, you shall continue to be responsible for discharging your obligations under this Letter of Requirements (“LRe”) and for the performance of your works. SPPG shall not assume any liability for any noncompliance by you of any such obligation or non-performance of your works. 2.5. Seek Consultation with SPPG: Gas Operations (DPOM and TPOM sections) 2.5.1. You shall contact and consult TPOM and/or DPOM section(s) when the proposed Earthworks are within 5 metres of any GTP and/or 3 metres of any MP Gas Pipes respectively. You shall only carry out any Earthworks within the vicinity of Gas Pipes after seeking advice and obtaining approval from SPPG. 2.5.2. You shall contact DPOM or our 24-hour Customer Service Centre if you find any live or abandoned Gas Pipes in the course of carrying out any Earthworks at the Worksite which have not been shown in the SPPG Gas Plan. 2.5.3. You shall also contact and consult with SPPG in the following circumstances: 2.5.3.1. If it is reasonable to expect that the Earthworks could cause ground vibrations or ground movements; and/or Page 3 of 10 2.5.3.2. If there is a need for Earthworks to be carried out below Gas Pipe slabs. 2.6. Protection of Gas Pipe and Gas Pipe Diversion 2.6.1. You shall take all steps to ascertain the presence of any Gas Pipe within the boundary and/or the vicinity of the Worksite prior to the carrying out of any Earthworks. You shall take all necessary measures and due care to prevent damage to the Gas Pipes. 2.6.2. You shall relocate your intended Earthworks away from any gas pipeline or submit an official request to SPPG to divert out of the Worksite any Gas Pipe that will be affected by the intended Earthworks and bear any and all costs incurred from such diversion. 2.6.3. If the proposed Earthworks involve overcrossing, undercrossing, exposing of, or diversion of Gas Pipes, you shall, prior to the carrying out of any Earthworks: 2.6.3.1. Contact and consult SPPG; 2.6.3.2. Provide SPPG with a detailed work method statement and proposed measures to protect the Gas Pipes; 2.6.3.3. Assess the risk of damage to the Gas Pipes and submit the report of such assessment to SPPG; and 2.6.3.4. Comply with any further and additional requirements that may be imposed by SPPG. 2.6.4. You shall not construct any structure (temporary, permanent, or otherwise) over any Gas Pipe. 2.6.5. You shall not place any heavy equipment or stock pile above any Gas Pipe. 2.6.6. You shall not allow any heavy machinery or vehicular movement above any Gas Pipe. 2.6.7. You shall backfill with quarry dust during reinstatement and do not dump any debris / concrete trash / sharp objects or place any heavy object on top of the Gas Pipe corridor. 2.6.8. You shall ensure proper and adequate shoring and shuttering to prevent soil movement and/or soil subsidence which may affect any Gas Pipe. 2.6.9. You shall carefully select positions for the sinking and driving of earth rod, sheet piling, bore piling, diaphragm walling, installing of reinforced concrete/steel piles by Page 4 of 10 percussion or jack-in method, bore piling casing, installing of ground anchors, pressure grouting, installing of tubes, installing of poles, hand augering, pipe jacking, shoring, soil investigating, bore drilling and horizontal directional drilling, in order to avoid damage to any Gas Pipes. You shall do this by, amongst other things: 2.6.9.1. Referring to the SPPG Gas Plan and digging appropriate trial holes by manual means, to confirm the presence or absence of any Gas Pipe prior to the carrying out of any Earthworks. For trial hole to be dug in the vicinity of GTP, you shall obtain written consent from TPOM. 2.6.9.2. For pipe jacking and horizontal directional drilling, you shall consider additional factors such as loading from the construction plants, ground conditions, bore diameter, possible deviation of the drilling. You shall ensure that there is a minimum clearance of 2m between the path of drilling/boring device and any Gas Pipe that is in the vicinity of the Earthworks. 2.6.10. You shall provide adequate protection to unexposed or reinstated Gas Pipes that are within the work area when carrying out of any Earthworks. 2.6.11. You shall ensure that all surface boxes are accessible at all times and are not covered by tarmac, earth, landscape, equipment, stock pile or any other material. 2.6.12. You shall ensure that no static loads (i.e. loads that do not change in magnitude or position with time) are placed above the surface boxes. 2.6.13. You shall exercise due care and diligence when removing any rock, boulder, wood, metal rod, sharp object or other obstacles which are in the vicinity of Gas Pipes. 2.6.14. You shall ensure that gas free tests are carried out by a competent person along the Gas Pipe route at regular intervals throughout the duration of the Project. You shall not carry out any processes that may be a source of ignition in the vicinity of any Gas Pipes. You shall also take all other necessary mitigating measures to prevent ignition of escaped gas, if any. 2.6.15. You shall ensure that a clearance of at least 5 metres is maintained between the external wall of LP Gas Pipe and any piles and/or diaphragm wall and a clearance of at least 0.3 metres is maintained between the external wall of LP Gas Pipe and other services when working in the vicinity of LP Gas Pipe. You shall also ensure that no services are laid directly on top and parallel to any existing Gas Pipes. 2.6.16. You shall not expose, suspend and/or otherwise interfere with any Gas Pipes, without the written consent of SPPG. Page 5 of 10 2.6.17. You shall stop all Earthworks and call SPPG for advice whenever in doubt. 2.6.18. You shall stop work immediately and report to the 24-hour Customer Service Centre upon any damage or suspected damage to any Gas Pipe (including surface damage without gas escaping) or the discovery of any gas leak. You and/or your workers shall not attempt to repair or modify damaged Gas Pipes. 2.6.19. Damaging a Gas Plant or a Gas Pipe(s) may cause a delay in the completion of the Project as SPPG will need time to investigate and carry out repair work as necessary. Any repair costs may have to be borne by you. 2.6.20. SPPG shall be entitled to ask you to stop work with immediate effect in the event of non-compliance to this LRe. SPPG shall not be liable to you in any way for any losses, claims or damages arising from or in connection with such stop work requests. 2.6.21. You shall comply with any requirements as reasonably prescribed by SPPG in SPPG’s review and endorsement of the relevant method statement and any other documents submitted by you in relation thereto for the Earthworks. 2.7. NCE Submission by Sub-Contractor(s), NCE Extension and Site Meeting 2.7.1. You and/or your representatives shall attend meetings with SPPG officers as and when required. 2.7.2. When working in the vicinity of a GTP or MP Gas Pipe, you shall carry out a site visit jointly with SPPG officers before carrying out any Earthworks specified under the submitted NCE. 2.7.3. In the event that you engage a sub-contractor to carry out any Earthworks within the vicinity of any Gas Pipes, you shall ensure that such sub-contractor submits the appropriate NCE prior to the carrying out of any Earthworks in the vicinity of any Gas Pipes. 2.7.4. If, at any stage of your Project, there is a likelihood that the Earthworks may continue beyond the anticipated completion date and/or beyond the work boundary as declared in the NCE which you have submitted to SPPG, you shall notify SPPG in writing of the new date of completion and/or the new work boundary (as applicable) by submitting a new NCE. 2.7.5. You shall obtain a new SPPG Gas Plan from SPPG prior to submitting the new NCE. Prior to carrying out any Earthworks, you shall consult SPPG to ascertain if there are Page 6 of 10 changes to the gas plans that you possess. In the event there are changes to the gas plans, you shall purchase fresh gas plans from SPPG. 2.8. Powered Mechanical Excavation 2.8.1. You shall engage only a REO to operate a powered mechanical excavator. 2.8.2. You shall ensure that powered mechanical excavation is only used, under the close standing supervision of a full time RES, for the surface layer of hard-core/premix when working near or above any Gas Pipe. 2.8.3. You shall not use a powered mechanical excavator, whether for mechanical excavation or otherwise (irrespective of soil condition), below the surface layer of hard-core/premix when working near or above any Gas Pipe. You shall only use manual excavation with hand tools below the surface layer of hard-core/premix. 2.8.4. You shall not excavate deeper than the PVC warning tape or the top of any Gas Pipe if there is no PVC warning tape. You shall immediately cease all further Earthworks and consult the DPOM for advice on working with the Gas Pipes when exposed Gas Pipes are encountered in the course of carrying out any Earthworks. 2.9. Pressure Grouting Works 2.9.1. You shall ascertain the alignment of Gas Pipes within the grouting influence zone prior to the carrying out of any Earthworks. 2.9.2. You shall use the necessary ground instrumentations to monitor the effect of the grouting works and ensure that adequate protective measures are provided to protect any Gas Pipes within the grouting influence zone. 2.10. Permit-to-Work (“PTW”) and Records 2.10.1. You shall implement a PTW system to monitor and ensure that all Earthworks are properly tracked and controlled if such Earthworks are to be carried out in the vicinity of GTP and MP Gas Pipes. Under the PTW system, such Earthworks shall be approved by the manager of the Project or his authorised deputy. You shall periodically audit the PTW system for its effectiveness. 2.10.2. You shall display prominently and make available the most up to date NCE, SPPG Gas Plans and these requirements at the Worksite where the proposed Earthworks are to be carried out. Page 7 of 10 2.10.3. You shall keep progressive records (Photographs / Movement Chart) of the Earthworks that have been carried out including, but not limited to, work schedules and location of trial holes. 3. Notes: 3.1. These requirements are applicable to all persons who carry out any Earthworks and strict compliance is required, unless otherwise permitted in writing by SPPG. Please consult the relevant SPPG section, if necessary. 3.2. The approximate locations of the Gas Pipes are shown in the SPPG Gas Plan. The respective operating pressure regime of the Gas Pipes is indicated against the Gas Pipelines as shown in the SPPG Gas Plan. The default pressure regime (when there is no indication of pressure regime) is low pressure. Other LP Gas Pipes are indicated as “LPA” and “LPB” in the SPPG Gas Plan. 3.3. In the low pressure distribution network, there are valves, syphons and standpipes which are indicated as “V”, “SY” and “SP” respectively. 3.4. You shall take note of the presence of standpipes and/or valve stems that are encased in a PVC pipe and accessible from surface boxes installed at ground level and not damage such fittings or cover. 3.5. The requirements stated above are not exhaustive. Additional requirements may be issued from time to time by SPPG. These additional requirements, together with the requirements in this letter, shall form the full list of requirements that must be complied with at all times. You are advised to carry out all necessary assessments and take all necessary precautions to prevent damage to any existing Gas Plant and/or Gas Pipe. 3.6. Pursuant to Section 32(3)(a) of the Act, it shall be the duty of the person who commences or carries out, or causes or permits the commencement or carrying out of, any Earthworks to comply with the reasonable requirements of SPPG for the prevention of damage to a Gas Plant or Gas Pipe. Pursuant to Section 32(7) of the Act, any person who contravenes Section 32(3)(a) shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $100,000 or to imprisonment for a term not exceeding 5 years or both. Further, Section 32A(1) of the Act provides that any person who, removes, destroys or damages any Gas Plant or Gas Pipe which is part of a Gas Pipeline Network owned by, or under the management or control of, SPPG, shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $1 million or to imprisonment for a term not exceeding 5 years or to both. 3.7. Damaging a Gas Plant or a Gas Pipe may also cause fatalities or severe injuries to personnel as well as damage to property. Page 8 of 10 3.8. Should you require any further clarification, please contact Follow up officer at [●] and/or the respective sections of SPPG as listed in the table below: SPPG Section Telephone Email TPOM 6916 6136/ 6916 6124 gasenquiry@spgroup.com.sg DPOM 6916 5947/ 6916 5908 gasenquiry@spgroup.com.sg ESP 6916 5119 espsection@spgroup.com.sg MEA 6916 5021/ 6916 5022 mea@spgroup.com.sg 24-hour Customer Service Centre 1800 752 1800 - Yours faithfully, [●] for HEAD OF SECTION EARTHWORKS SURVEILLANCE & PATROLLING SECTION As agent for and on behalf of POWERGAS LTD. To be acknowledged by the contractor who is commencing or carrying out or causing or permitting the commencing or carrying out of any Earthworks Page 9 of 10 Acknowledgement by Contractor: I hereby acknowledge that I am aware of the requirements stated in this letter dated __________________ with NCE no.: _____________________ and I will comply and ensure compliance with the requirements. Name : __________________________________ NRIC/PP No. : _________________________ Company : _____________________________________ ____________________________________ Designation : __________________________________________________________________________ Signature : __________________________________ Date: ________________________________ Page 10 of 10 Historical-National-Average-Household-usage--Website-Data-Jul22-to-Jun24-.xlsxhttps://www.spgroup.com.sg/dam/spgroup/docs/our-services/utilities/tariff-information/Historical-National-Average-Household-usage--Website-Data-Jul22-to-Jun24-.xlsx Consumption_Elect Average consumption of Electricity (kWh) Premises Types Jul-22 Aug-22 Sep-22 Oct-22 Nov-22 Dec-22 Jan-23 Feb-23 Mar-23 Apr-23 May-23 Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 HDB 1-Room 139 143 139 132 130 127 125 121 111 127 142 152 147 145 143 146 144 135 126 126 132 150 152 149 HDB 2-Room 186 186 184 172 171 165 166 158 148 166 185 202 190 190 189 190 188 176 164 167 173 199 199 195 HDB 3-Room 259 264 257 245 245 235 233 226 212 242 270 288 271 272 269 274 269 247 236 241 250 292 285 277 HDB 4-Room 356 361 354 333 334 320 318 309 289 326 367 391 371 371 367 374 370 342 321 330 342 398 396 383 HDB 5-Room 414 420 416 388 389 373 369 363 338 381 428 456 437 434 427 437 436 401 367 381 399 463 466 448 HDB Executive 506 514 504 472 476 448 453 443 414 473 528 561 531 536 528 541 530 478 456 474 489 575 568 544 Apartment 527 523 519 498 496 469 450 425 414 465 543 585 546 514 515 537 541 483 430 435 486 578 573 543 Terrace 817 833 815 781 785 752 748 727 686 756 867 902 868 866 859 890 881 804 740 794 821 957 900 872 Semi-Detached 1,092 1,097 1,091 1,030 1,054 995 997 962 930 1,024 1,182 1,233 1,159 1,134 1,150 1,187 1,174 1,065 1,019 1,038 1,109 1,254 1,224 1,170 Bungalow 2,168 2,144 2,146 2,004 2,182 1,986 2,073 1,938 1,901 2,016 2,303 2,482 2,320 2,219 2,298 2,308 2,358 2,075 2,106 1,951 2,146 2,432 2,360 2,266 -20240713--ST-SingHealth-s-hospitals--facilities-to-get-up-to-300-EV-chargers-by-2028.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2024/-20240713--ST-SingHealth-s-hospitals--facilities-to-get-up-to-300-EV-chargers-by-2028.pdf A16 | THE STRAITS TIMES | SATURDAY, JULY 13, 2024 | SINGAPORE SingHealth’s hospitals, facilities to get up to 300 EV chargers by 2028 Lee Nian Tjoe Senior Transport Correspondent By 2028, SingHealth’s hospitals and facilities will have up to 300 electric vehicle (EV) charging points. The first 12 in this new roll-out were officially launched at Sing- Health Tower at the Singapore General Hospital (SGH) Campus on July 12. They are operated by utilities company SP Group. “We are proud to be taking significant steps towards creating a greener and more sustainable future with the installation of EV chargers on our hospital campuses,” said Mr Tan Jack Thian, Sing- Health group chief operating officer. “As our health and that of the planet are closely related, Sing- Health’s partnership with SP Group and continued commitment to other sustainable practices... will in turn promote the well-being of our community and staff in the long run,” he said. The chargers, which may be used by the public and staff, are located on levels B3 and B4 at the Sing- Health Tower carpark. It costs 65.4 cents per kilowatt-hour to use them, similar to what SP charges for the service at Housing Board carparks. These chargers are rated at 7.4kW. Plugging in an EV like the BYD Atto 3 for an hour will add around 50km of operating range. In a joint statement with SP Group on July 12, SingHealth said that it will have more than 80 charging points deployed across its facilities by the end of 2024, including 10 fast-charging points. SingHealth is the largest of three public healthcare clusters in Singapore. Apart from SGH, other locations under the cluster that will get EV charging points include Changi General Hospital (CGH), KK Women’s and Children’s Hospital (KKH), Sengkang General Hospital (SKH), the National Heart Centre Singapore, National Cancer Centre Singapore, Singapore National Eye Centre and Eunos Polyclinic. “In supporting the healthcare sector’s decarbonisation journey, we are pleased to partner Sing- Health to scale up electrification across its facilities,” said Mr S. Harsha, SP Group’s managing director for sustainable energy solutions for Singapore. “(This) provides the public with even more options and greater convenience for charging their vehicles.” An SP spokesman said fast chargers will also be deployed at CGH, KKH and SKH. The ones slated for CGH will be 100kW chargers, while details for the other locations are still being developed. The latest roll-out adds to the existing chargers located on the SGH campus, which includes four at the National Heart Centre Singapore and five at the National Cancer Centre Singapore, according to checks by The Straits Times. These are also operated by SP Group. The National University Health System healthcare cluster is also looking to increase the number of charging points it has, with a target to install 80 more chargers by 2030. It now has16 charging points after the first deployment in April 2023, all of them supplied by SP Group – 10 are at the National University Hospital while four are at Ng Teng Fong General Hospital in Jurong and two are at Alexandra Hospital. Based on the latest data from the Land Transport Authority, there are 16,738 electric cars in Singapore as at May 31, 2024 – up 40.2 per cent from 11,941 units at the end of 2023. niantjoel@sph.com.sg SP Group and Tenaga Nasional Berhad embark on feasibility study for a second power interconnection between Singapore and Peninsular Malaysia to enable energy transferhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-and-Tenaga-Nasional-Berhad-embark-on-feasibility-study-for-a-second-power-interconnection-between-Singapore-and-Peninsular-Malaysia-to-enable-energy-transfer Media Release SP Group and Tenaga Nasional Berhad embark on feasibility study for a second power interconnection between Singapore and Peninsular Malaysia to enable energy transfer Singapore, 5 October 2023 – At the 41st ASEAN Ministers on Energy Meeting (AMEM) which took place in Bali, Indonesia between 22-26 August 2023, Singapore’s national grid operator SP Group (SP) signed a Memorandum of Understanding (MOU) with Tenaga Nasional Berhad (TNB), to jointly launch technical feasibility studies to explore constructing a second power interconnection facility linking Singapore and Peninsular Malaysia. SP and TNB will set up a joint committee to explore the technological and design options for the second power interconnector, while assessing various aspects of the project, including potential environmental implications. Mr Stanley Huang, Group Chief Executive Officer of SP Group, said, “SP Group is committed to upholding network reliability while preparing the grid for integration of sustainable energy sources. In supporting the energy transition, the joint committee will study the technical feasibility of enhancing regional connectivity to meet rising energy demand and enable greater access to renewable energy.” TNB's President and CEO, Dato’ Indera Ir. Baharin Din, said, "We are strongly optimistic about the MoU between TNB and SP, for its role in reinforcing Malaysia-Singapore energy relations and paving the way for a cohesive ASEAN Power Grid. The transformative potential of the second power interconnection facility, will enhance energy reliability, boost regional economic expansion, and promote a dynamic multilateral power trade ecosystem in ASEAN. This partnership underscores TNB's commitment to sustainable energy, regional cooperation, and a cleaner, more prosperous future." The 41st AMEM aims to deepen ASEAN's commitment to reduce the carbon emission and accelerate just and inclusive energy transition in the region. - Ends - jcr:256b3cc7-6e8a-4728-82a9-2a89fbe49d71https://www.spgroup.com.sg/dam/jcr:256b3cc7-6e8a-4728-82a9-2a89fbe49d71 ASEAN Business Global Enterprise SP Group acquires rooftop solar assets in China The deal will help China avoid 88,000 tonnes of carbon emissions annually. MON, APR 10, 2023 - 02:53 PM SP Group Follow The rooftop solar panels at the Hefei Wahaha Group are one of the 50 industrial sites that were part of the first phrase of the PV assets acquisition. PHOTO: SP GROUP SP Group announced on Monday (Apr 10) that it has acquired up to 150 megawattspeak (MWp) of rooftop photovoltaic (PV) assets from China’s Shanghai Unisun New Energy. In a press release, SP Group – an energy utilities group and sustainable energy solutions provider – said that the solar assets will generate more than 150 gigawatthours (GWh) of green electricity annually. This will help China avoid more than 88,000 tonnes in carbon emissions each year. The 150 MWp of rooftop PV assets are solar panels which convert light to electricity. The two companies have already completed the acquisition of the rst 80 MWp of distributed PV projects for a total equity consideration of S$34 million. These assets are installed at over 50 industrial sites in Fujian, Jiangsu, Zhejiang, and Guangdong, covering the food and beverage, automobile and textiles industries. The transaction for the remaining 70 MWp is likely to be completed by the middle of this year. SP Group said the acquisition is in line with its strategy towards sustainable development and decarbonisation of the industrial sector, reducing energy consumption and carbon footprint of manufacturing facilities. “The acquisition is part of SP Group’s long-term commitment to support China’s clean energy expansion and strengthen our sustainable energy portfolio”, said Michael Zhong, SP Group China managing director. “We look forward to accelerating the green energy transition and sustainable development for industrial parks, districts, and townships across China through deeper partnerships and value-added innovations”. SP Group recently formed alliances with China Southern Network Financial Leasing, CGN International Financial Leasing and CIMC Capital, to jointly invest and develop sustainable energy projects in new energy development, energy storage systems and integrated energy managements. China has pledged to peak carbon emissions by 2030 and achieve carbon neutrality by 2060, as announced by President Xi Jinping in September 2020. According to a report by the International Energy Agency in September 2021, the pace of China’s emissions reductions will be an important factor in global efforts to limit global warming to 1.5 deg C. STAY UPDATED Get the latest on ASEAN and business news Your email address SIGN UP By signing up, you agree to our Privacy policy and Terms and Conditions. Everything you need to know about Global Enterprise and the people behind them. FOLLOW US Powered by E-PAPER BT 12-DAY PRINT ARCHIVE ABOUT US CONTACT US HELP PRIVACY POLICY TERMS & CONDITIONS COOKIE POLICY DATA PROTECTION POLICY SPH MEDIA DIGITAL NEWS MCI (P) 074/10/2022 © 2023 SPH MEDIA LIMITED. REGN NO. 202120748H Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/sp-expands-electric-vehicle-charging-network SP Energy HubAnnual ReportReliabilitySustainabilityInnovation SP Expands Electric Vehicle Charging Network SUSTAINABILITY SP Group (SP) increased its high-speed electric vehicle (EV) charging network to 200 points across Singapore, including 52 direct current (DC) fast chargers. This comes after SP partnered landlords such as CapitaLand Group, City Developments Limited, Lendlease, Resorts World Sentosa and Soilbuild Group Holdings Ltd to install charging points at select properties. The new charging points will bring greater convenience to EV drivers, with new charging points located in the Central Business District, Orchard Road, Sentosa and Paya Lebar. EV drivers visiting the Orchard Road shopping district, can now charge their cars at Shaw Centre. Republic Plaza is the first commercial building in the CBD to host a fast charger, and Sentosa’s first fast chargers are located at Resorts World Sentosa. Drivers in the east can charge their cars at one of the 20 charging points at Paya Lebar Quarter. This round of expansion has enabled SP to deliver the largest and fastest public EV charging network in Singapore.  For more information on the new wave of charging points, please visit spgrp.sg/ev200. — 10 September 2019 TAGS ELECTRIC VEHICLESSUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment Category: Sustainability SPGroup-Financial-Statements-2025.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/energy-hub/annual-report/2025-Financial-Statements/SPGroup-Financial-Statements-2025.pdf SingaporePower Limitedandits subsidiaries AnnualReport Yearended31March2025 RegistrationNumber:200302108D Singapore Power Limited and its subsidiaries Annual Report Year ended 31 March 2025 Table of Contents Annual Report Table of Contents Directors’ statement ............................................................................................................................................................ 1 Independent Auditor’s Report ...................................................................................................................................... 8 Balance sheets .................................................................................................................................................................... 11 Income statements .......................................................................................................................................................... 12 Statements of comprehensive income ................................................................................................................... 13 Statements of changes in equity ................................................................................................................................ 14 Consolidated statement of cash flows ..................................................................................................................... 17 Notes to the financial statements .............................................................................................................................. 19 1 Domicile and activities ....................................................................................................................................... 19 2 Basis of preparation ............................................................................................................................................ 19 2.1 Statement of compliance ................................................................................................................................. 19 2.2 Basis of measurement ........................................................................................................................................ 19 2.3 Functional and presentation currency ........................................................................................................ 19 2.4 Use of estimates and judgements ............................................................................................................... 20 2.5 Changes in accounting policies ..................................................................................................................... 21 3 Material accounting policy information ..................................................................................................... 22 3.1 Basis of consolidation ....................................................................................................................................... 22 3.2 Foreign currencies .............................................................................................................................................. 24 3.3 Property, plant and equipment ..................................................................................................................... 25 3.4 Intangible assets .................................................................................................................................................. 26 3.5 Investment property ........................................................................................................................................... 27 3.6 Financial instruments ......................................................................................................................................... 28 3.7 Impairment ............................................................................................................................................................ 32 3.8 Accrued revenue ................................................................................................................................................ 33 3.9 Contract balances ............................................................................................................................................... 33 3.10 Provisions ............................................................................................................................................................... 34 3.11 Government grant .............................................................................................................................................. 34 3.12 Deferred construction cost compensation .............................................................................................. 34 3.13 Deferred income ................................................................................................................................................. 34 3.14 Regulatory deferral account (“RDA”) debit or credit balances ......................................................... 35 3.15 Price regulation and licence ........................................................................................................................... 35 3.16 Revenue recognition ......................................................................................................................................... 36 3.17 Leases ....................................................................................................................................................................... 37 3.18 Finance income and costs .............................................................................................................................. 39 Singapore Power Limited and its subsidiaries Annual Report Year ended 31 March 2025 Table of Contents 3.19 Tax expense .......................................................................................................................................................... 39 3.20 Segment reporting ............................................................................................................................................. 40 3.21 New standards and interpretations not yet adopted .......................................................................... 40 4 Property, plant and equipment ..................................................................................................................... 42 5 Right-of-use assets/ Lease liabilities ............................................................................................................ 44 6 Intangible assets .................................................................................................................................................. 46 7 Investment property / Investment property under development ................................................. 48 8 Subsidiaries ........................................................................................................................................................... 48 9 Associates and joint ventures ........................................................................................................................ 50 10 Other non-current assets ................................................................................................................................. 53 11 Deferred taxation ................................................................................................................................................ 55 12 Derivative assets and liabilities ....................................................................................................................... 57 13 Investments in debt and equity securities ................................................................................................ 62 14 Inventories ............................................................................................................................................................. 62 15 Trade and other receivables .......................................................................................................................... 63 15a Trade receivables ............................................................................................................................................... 63 15b Other receivables, deposits and prepayments ...................................................................................... 65 15c Balances with subsidiaries, associate and joint venture (non-trade) ............................................. 65 16 Cash and cash equivalents ............................................................................................................................. 66 17 Regulatory deferral accounts ......................................................................................................................... 66 18 Share capital ......................................................................................................................................................... 69 19 Reserves ................................................................................................................................................................. 69 20 Debt obligations .................................................................................................................................................... 71 21 Other non-current liabilities ............................................................................................................................ 74 21a Deferred income ................................................................................................................................................. 74 21b Provisions ................................................................................................................................................................ 75 22 Trade and other payables ................................................................................................................................ 75 22a Other payables and accruals ......................................................................................................................... 76 23 Revenue .................................................................................................................................................................. 76 24 Other income ........................................................................................................................................................ 77 25 Finance income ................................................................................................................................................... 78 26 Finance costs ........................................................................................................................................................ 78 27 Tax expense .......................................................................................................................................................... 79 28 Profit for the year ................................................................................................................................................ 80 29 Acquisition of subsidiaries ................................................................................................................................ 81 30 Related parties ..................................................................................................................................................... 86 31 Operating segments ......................................................................................................................................... 87 Singapore Power Limited and its subsidiaries Annual Report Year ended 31 March 2025 Table of Contents 32 Financial risk management ............................................................................................................................. 90 33 Fair values .............................................................................................................................................................. 99 34 Commitments ...................................................................................................................................................... 103 35 Dividends .............................................................................................................................................................. 104 Singapore Power Limited and its subsidiaries Directors’ statement Year ended 31 March 2025 Directors’ statement We are pleased to submit this annual report to the member of Singapore Power Limited (the “Company”) together with the audited financial statements for the financial year ended 31 March 2025. Opinion of the Directors In our opinion, (a) (b) the financial statements are drawn up so as to give a true and fair view of the financial position of the Company and its subsidiaries (the “Group”) as at 31 March 2025 and the financial performance, changes in equity and cash flows of the Group and of the financial performance and changes in equity of the Company for the year ended on that date in accordance with the provisions of the Companies Act 1967 (the “Act”) and Singapore Financial Reporting Standards (International) (“SFRS(I)”); and at the date of this statement, there are reasonable grounds to believe that the Company will be able to pay its debts as and when they fall due. Directors The directors in office at the date of this statement are as follows: Ms Leong Wai Leng Mr Timothy Chia Chee Ming Mr Lee Kim Shin Ms Goh Swee Chen Prof Yaacob Bin Ibrahim Mr Antonio Volpin Mr Ching Wei Hong Mr Ong Pang Thye (appointed 1 April 2024) Mrs Ow Foong Pheng (appointed 1 June 2024) Mr Stanley Huang Tian Guan Directors’ interests According to the register kept by the Company for the purposes of Section 164 of the Act, particulars of interests of directors who held office at the end of the financial year (including those held by their spouses and infant children) in shares, debentures, warrants and share options in the Company and in related corporations are as follows: 1 Singapore Power Limited and its subsidiaries Directors’ statement Year ended 31 March 2025 Name of director and related corporations in which interests(fully paid ordinary shares unless otherwise stated) are held Holdings at beginning of the year / date of appointment Holdings at end of the year Ms Leong Wai Leng CapitaLand Investment Limited 40,000 40,000 CapitaLand Integrated Commercial Trust – units 695,886 734,855 CapitaLand Ascott Trust – units 2,346 2,346 Mapletree Pan Asia Commercial Trust – units 52,000 52,000 Mapletree Pan Asia Commercial Trust - 3.11% Notes due 24 August 2026 S$250,000 S$250,000 Mapletree Industrial Trust – units 500 – Mapletree Real Estate Advisors Pte. Ltd. – units - Great Cities Logistics (US) Trust 371 371 - Great Cities Logistics (Europe) Trust 371 371 - Mapletree Global Student Accommodation Pte Trust - USD – Class A units 1,685 1,685 - GBP – Class B units 1,685 1,685 Mapletree Treasury Services Limited - 3.4% Notes due 3 September 2026 S$250,000 S$250,000 - 3.58% Bonds due 13 March 2029 S$250,000 S$250,000 - 3.15% Notes due 3 September 2031 S$250,000 S$250,000 Singapore Airlines Limited 9,800 9,800 Singapore Airlines Limited - SIA MCBZ 2021 5,121 – Singapore Technologies Telemedia Pte Ltd - 4.05% Notes due 2 December 2025 S$250,000 – - STT GDC 3.13% Bonds due 28 July 2028 S$500,000 S$500,000 Singapore Telecommunications Limited 22,027 22,027 StarHub Limited 36,000 36,000 Altrium Private Equity Fund I GP Limited - Interest as limited partner in the Altrium PE Fund I F&F L.P. Fund Commitment amount of USD500,000 Commitment amount of USD500,000 Altrium Private Equity Fund II GP Limited - Interest as limited partner in the Altrium PE Fund II F&F L.P. Fund Commitment amount of USD1,000,000 Commitment amount of USD1,000,000 2 Singapore Power Limited and its subsidiaries Directors’ statement Year ended 31 March 2025 Name of director and related corporations in which interests (fully paid ordinary shares unless otherwise stated) are held Holdings at beginning of the year / date of appointment Holdings at end of the year Vertex Master Fund II (GP) Pte. Ltd. - Interest as limited partner in Vertex Master Fund II Commitment amount of USD500,000 Commitment amount of USD500,000 Astrea V Pte. Ltd. - 3.85% Class-A1 Secured Bonds due 20 June 2029 S$214,000 – - 4.50% Class-A2 Secured Bonds due 20 June 2029 USD200,000 – Astrea VI Pte. Ltd. - 3.00% Class-A1 Secured Bonds due 18 March 2031 S$605,000 S$605,000 - 3.25% Class-A2 Secured Bonds due 18 March 2031 USD200,000 USD200,000 - 4.35% Class-B Secured Bonds due 18 March 2031 USD400,000 USD400,000 Astrea 7 Pte. Ltd. - 4.125% Class-A1 Secured Bonds due 27 May 2032 S$1,025,000 S$1,025,000 - 4.125% Class-A1 Secured Bonds due 27 May 2032 1 S$250,000 S$250,000 - 6% Class-B Secured Bonds due 27 May 2032 USD500,000 USD500,000 Astrea 8 Pte. Ltd. - 4.35% Class-A1 Secured Bonds due 19 July 2039 – S$480,000 - 6.35% Class-A2 Secured Bonds due 19 July 2039 – USD220,000 Fullerton Fund Management Company Ltd - Fullerton Optimised Alpha Fund Class A USD – units 5,000 5,000 - Fullerton USD Income Fund Class A (SGD hedged) S$500,000 S$500,000 Temasek Financial (IV) (Private) Limited - 1.8% 5-years T2026 S$ Temasek Bond S$30,000 S$30,000 Mr Timothy Chia Chee Ming Singapore Telecommunications Limited 2,070 2,070 Vertex Master Fund II (GP) Pte. Ltd. - Interest as limited partner in VMII Affiliates Fund LP Commitment amount of USD250,000 Commitment amount of USD250,000 Vertex Venture Holdings Ltd - 3.30% Notes due 28 July 2028 S$250,000 S$250,000 1 Held jointly with spouse. 3 Singapore Power Limited and its subsidiaries Directors’ statement Year ended 31 March 2025 Name of director and related corporations in which interests (fully paid ordinary shares unless otherwise stated) are held Holdings at beginning of the year / date of appointment Holdings at end of the year Mr Lee Kim Shin Singapore Telecommunications Limited 194 194 Singapore Airlines Limited 37,100 45,200 Singapore Airlines Limited - SIA MCBZ 2021 10,346 – CapitaLand Ascott Trust – units 4,644 4,644 Ms Goh Swee Chen CapitaLand Investment Limited 41,709 41,709 CapitaLand Ascott Trust – units 2,377 2,377 CapitaLand Integrated Commercial Trust – units 6,451 6,451 Singapore Telecommunications Limited 5,000 5,000 Singapore Airlines Limited 37,050 45,650 Singapore Airlines Limited - Mandatory Convertible Bond SIA MCBZ300608 2,180 – Prof Yaacob Bin Ibrahim CapitaLand India Trust – units 100,000 100,000 CapitaLand Ascott Trust – units 26,208 26,208 Mapletree Industrial Trust – units – 10,000 Mr Ching Wei Hong CapitaLand Ascendas Real Estate Investment – units 115,893 153,893 CapitaLand Ascott Trust – units 55,300 87,645 CapitaLand Ascott Trust - 3.07% Perpetual Bond S$250,000 S$250,000 CapitaLand China Trust – units 40,800 23,700 CapitaLand India Trust – units 36,458 – CapitaLand Integrated Commercial Trust – units 72,000 109,084 4 Singapore Power Limited and its subsidiaries Directors’ statement Year ended 31 March 2025 Name of director and related corporations in which interests (fully paid ordinary shares unless otherwise stated) are held Holdings at beginning of the year / date of appointment Holdings at end of the year CapitaLand Treasury Limited - 3.8% Fixed Rate Bond due 28 August 2024 S$250,000 – Mapletree Industrial Trust – units 148,500 261,100 Mapletree US and EU Logistics Private Trust - Structured Note (EU) EUR61,000 EUR61,000 - Structured Note (USD) USD200,000 USD200,000 Mapletree North Asia Commercial Trust - 3.5% Perpetual Bond S$250,000 S$250,000 Mapletree Treasury Services Limited - 3.95% SGD Variable Subordinated Bond S$250,000 S$250,000 Paragon REIT – units 28,700 59,100 Singapore Technologies Engineering Limited 4,400 2,900 Singapore Technologies Telemedia Pte Ltd - 4.1% SGD Variable Subordinated Bond S$250,000 S$250,000 - 5.5% SGD Variable Subordinated Bond S$250,000 S$250,000 Singapore Telecommunications Limited 190 190 Singtel Group Treasury Pte. Ltd. - 3.3% SGD Variable Subordinated Bond S$250,000 S$250,000 Ascott REIT MTN Pte Ltd - 5% Fixed Rate Bond due 18 May 2026 S$250,000 S$250,000 Olam International Limited - 5.375% SGD Perpetual Bond S$250,000 S$250,000 Starhub Limited - 3.95% SGD Perpetual Bond – S$250,000 Astrea 8 Pte. Ltd. - 4.35% Class-A1 Secured Bonds due 19 July 2039 – S$50,000 5 Singapore Power Limited and its subsidiaries Directors’ statement Year ended 31 March 2025 Name of director and related corporations in which interests (fully paid ordinary shares unless otherwise stated) are held Holdings at beginning of the year / date of appointment Holdings at end of the year Mrs Ow Foong Pheng Singapore Airlines Limited 55,000 55,000 CapitaLand Ascott Trust – units 22,638 22,638 CapitaLand India Trust – units 56,000 56,000 Mapletree Industrial Trust – units 87,200 87,200 Mapletree Logistic Trust - units 100,730 100,730 Mapletree Australia Commercial Private Trust – units 679,758 679,758 Mapletree Europe Income Trust – units 394 394 CapitaLand Treasury Limited - 3.8% Euro Medium Term Notes due 26 June 2031 S$250,000 S$250,000 Astrea 8 Pte. Ltd. - 4.35% Class-A1 Secured Bonds due 19 July 2039 – S$180,000 Mr Stanley Huang Tian Guan Paragon REIT – units 323,000 323,000 CapitaLand China Trust – units 100,000 100,000 Mapletree Industrial Trust – units – 150,000 Astrea 7 Pte. Ltd. - 4.125% Class-A1 Secured Bonds due 27 May 2032 (units) 40,000 40,000 Singapore Airlines Limited 10,000 10,000 SIA Engineering Company Limited 10,000 10,000 Astrea 8 Pte. Ltd. - 4.35% Class-A1 Secured Bonds due 19 July 2039 – S$38,000 6 Singapore Power Limited and its subsidiaries Directors’ statement Year ended 31 March 2025 Except as disclosed in this statement, no director who held office at the end of the financial year had interests in shares, debentures, warrants or share options of the Company, or of related corporations, either at the beginning of the financial year, or date of appointment if later, or at the end of the financial year. Neither at the end of, nor at any time during the financial year, was the Company a party to any arrangement whose objects are, or one of whose objects is, to enable the directors of the Company to acquire benefits by means of the acquisition of shares or debentures of the Company or any other body corporate. Share options During the financial year, there were: (i) (ii) no options granted by the Company or its subsidiaries to any person to take up unissued shares in the Company; and no shares issued by virtue of any exercise of option to take up unissued shares of the Company or its subsidiaries. As at the end of the financial year, there were no unissued shares of the Company or its subsidiaries under option. On behalf of the Board of Directors ──────────────────────── MS LEONG WAI LENG Chairman ──────────────────────── MR STANLEY HUANG TIAN GUAN Director / Group Chief Executive Officer 12 June 2025 7 Independent Auditor’s Report For the financial year ended 31 March 2025 Independent Auditor’s Report to the Member of Singapore Power Limited Report on the Audit of the Financial Statements Opinion We have audited the accompanying financial statements of Singapore Power Limited (the “Company”) and its subsidiaries (the “Group”), which comprise the balance sheets of the Group and the Company as at 31 March 2025, the income statements, statements of comprehensive income, statements of changes in equity of the Group and the Company and statement of cash flows of the Group for the financial year then ended, and notes to the financial statements, including material accounting policy information. In our opinion, the accompanying consolidated financial statements of the Group, the balance sheet, income statement, statement of comprehensive income and statement of changes in equity of the Company are properly drawn up in accordance with the provisions of the Companies Act 1967 (the “Act”) and Singapore Financial Reporting Standards (International) (“SFRS(I)”) so as to give a true and fair view of the financial position of the Group and of the Company as at 31 March 2025 and of the financial performance, changes in equity of the Group and the Company and consolidated cash flows of the Group for the year ended on that date. Basis for Opinion We conducted our audit in accordance with Singapore Standards on Auditing (“SSAs”). Our responsibilities under those standards are further described in the Auditor’s Responsibilities for the Audit of the Financial Statements section of our report. We are independent of the Group in accordance with the Accounting and Corporate Regulatory Authority (“ACRA”) Code of Professional Conduct and Ethics for Public Accountants and Accounting Entities (“ACRA Code”) together with the ethical requirements that are relevant to our audit of the financial statements in Singapore, and we have fulfilled our other ethical responsibilities in accordance with these requirements and the ACRA Code. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Other Information Management is responsible for other information. The other information comprises the directors’ statement. Our opinion on the financial statements does not cover the other information and we do not express any form of assurance conclusion thereon. 8 Singapore Power Limited and its subsidiaries Independent auditor’s report Year ended 31 March 2025 In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard. Responsibilities of Management and Directors for the Financial Statements Management is responsible for the preparation of financial statements that give a true and fair view in accordance with the provisions of the Act and SFRS(I), and for devising and maintaining a system of internal accounting controls sufficient to provide a reasonable assurance that assets are safeguarded against loss from unauthorised use or disposition; and transactions are properly authorised and that they are recorded as necessary to permit the preparation of true and fair financial statements and to maintain accountability of assets. In preparing the financial statements, management is responsible for assessing the Group’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless management either intends to liquidate the Group or to cease operations, or has no realistic alternative but to do so. The directors’ responsibilities include overseeing the Group’s financial reporting process. Auditor’s Responsibilities for the Audit of the Financial Statements Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with SSAs will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. As part of an audit in accordance with SSAs, we exercise professional judgement and maintain professional scepticism throughout the audit. We also: • Identify and assess the risks of material misstatement of the financial statements, whether due to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control. • Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Group’s internal control. 9 Singapore Power Limited and its subsidiaries Independent auditor’s report Year ended 31 March 2025 • Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by management. • Conclude on the appropriateness of management’s use of the going concern basis of accounting and, based on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the Group’s ability to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor’s report. However, future events or conditions may cause the Group to cease to continue as a going concern. • Evaluate the overall presentation, structure and content of the financial statements, including the disclosures, and whether the financial statements represent the underlying transactions and events in a manner that achieves fair presentation. • Plan and perform the group audit to obtain sufficient appropriate audit evidence regarding the financial information of the entities or business units within the group as a basis for forming an opinion on the group financial statements. We are responsible for the direction, supervision and review of the audit work performed for purposes of the group audit. We remain solely responsible for our audit opinion. We communicate with the directors regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit. Report on Other Legal and Regulatory Requirements In our opinion, the accounting and other records required by the Act to be kept by the Company and by those subsidiaries incorporated in Singapore of which we are the auditors have been properly kept in accordance with the provisions of the Act. Ernst & Young LLP Public Accountants and Chartered Accountants Singapore 12 June 2025 10 Singapore Power Limited and its subsidiaries Financial statements Year ended 31 March 2025 Balance sheets As at 31 March 2025 Group Company Note 2025 2024 2025 2024 $ million $ million $ million $ million Non-current assets Property, plant and equipment 4 15,802.7 14,877.7 7.8 16.7 Intangible assets 6 253.7 195.6 5.1 5.2 Investment property 7 1,353.0 – – – Investment property under development 7 – 1,168.3 – – Subsidiaries 8 – – 6,350.5 5,790.4 Associates and joint ventures 9 1,739.4 1,500.5 45.4 45.4 Other non-current assets 10 82.6 352.5 – – Deferred tax assets 11 24.7 19.5 – – Derivative assets 12 23.4 52.6 – – Investments in debt and equity securities 13 196.2 115.1 – – 19,475.7 18,281.8 6,408.8 5,857.7 Current assets Inventories 14 59.5 49.3 – – Trade and other receivables 15 924.5 990.4 2,689.8 3,750.4 Derivative assets 12 21.3 41.2 0.1 0.1 Cash and bank balances 16 1,084.0 1,076.4 0.3 0.4 Investments in debt and equity securities 13 786.8 811.1 – – 2,876.1 2,968.4 2,690.2 3,750.9 Total assets 22,351.8 21,250.2 9,099.0 9,608.6 Regulatory deferral accounts (“RDA”) debit balances and related deferred tax assets 17 36.3 121.8 – – Total assets and RDA debit balances 22,388.1 21,372.0 9,099.0 9,608.6 Equity Share capital 18 2,911.9 2,911.9 2,911.9 2,911.9 Reserves 19 (556.7) (373.6) –# –# Accumulated profits 10,290.7 10,335.4 6,104.1 6,610.7 Equity attributable to owner of the Company 12,645.9 12,873.7 9,016.0 9,522.6 Non-controlling interests 33.7 23.6 – – Total equity 12,679.6 12,897.3 9,016.0 9,522.6 Non-current liabilities Debt obligations 20 3,211.7 2,946.8 – – Derivative liabilities 12 160.1 271.0 – – Deferred tax liabilities 11 1,735.7 1,742.5 0.8 1.0 Other non-current liabilities 21 438.6 451.1 – – Lease liabilities 5 182.5 73.0 – 0.1 5,728.6 5,484.4 0.8 1.1 Current liabilities Debt obligations 20 938.4 205.6 – – Derivative liabilities 12 78.6 106.2 0.1 –# Current tax payable 517.1 486.6 23.3 25.0 Trade and other payables 22 1,785.0 1,700.8 58.8 53.6 Lease liabilities 5 19.6 11.7 –# 6.3 3,338.7 2,510.9 82.2 84.9 Total liabilities 9,067.3 7,995.3 83.0 86.0 Total equity and liabilities 21,746.9 20,892.6 9,099.0 9,608.6 RDA credit balances and related deferred tax liabilities 17 641.2 479.4 – – Total equity, liabilities and RDA credit balances 22,388.1 21,372.0 9,099.0 9,608.6 # Amount is less than $0.1 million The accompanying notes form an integral part of these financial statements. 11 Singapore Power Limited and its subsidiaries Financial statements Year ended 31 March 2025 Income statements Year ended 31 March 2025 Group Company Note 2025 2024 2025 2024 $ million $ million $ million $ million Revenue 23 6,513.7 7,370.1 801.7 881.4 Other income 24 255.2 245.5 –# 0.6 Expenses - Purchased power (3,314.1) (4,192.2) – – - Depreciation of property, plant and equipment 4 (914.9) (840.4) (10.8) (10.8) - Amortisation of intangible assets 6 (32.1) (35.3) (3.2) (5.2) - Maintenance (179.0) (166.6) (16.1) (12.6) - Staff costs (355.3) (345.9) (89.2) (85.0) - Property taxes (102.6) (94.8) (0.3) (0.3) - Other operating expenses (260.0) (224.0) (72.6) (25.5) Operating profit 1,610.9 1,716.4 609.5 742.6 Finance income 25 63.7 76.1 111.5 146.2 Finance costs 26 (99.7) (61.1) (0.1) (0.4) Share of profits of associates, net of tax 124.6 79.3 – – Share of losses of joint ventures, net of tax (1.3) (3.5) – – Profit before taxation 1,698.2 1,807.2 720.9 888.4 Tax expense 27 (288.7) (244.4) (22.5) (25.9) Profit for the year 28 1,409.5 1,562.8 698.4 862.5 Net movement in RDA balances related to profit or loss and the related deferred tax movement 17 (247.3) (450.8) – – Profit for the year and net movements in RDA balances 1,162.2 1,112.0 698.4 862.5 Profit and net movements in RDA balances attributable to: Owner of the Company 1,162.3 1,111.8 698.4 862.5 Non-controlling interests (0.1) 0.2 – – Profit for the year and net movements in RDA balances 1,162.2 1,112.0 698.4 862.5 # Amount is less than $0.1 million The accompanying notes form an integral part of these financial statements. 12 Singapore Power Limited and its subsidiaries Financial statements Year ended 31 March 2025 Statements of comprehensive income Year ended 31 March 2025 Group Company 2025 2024 2025 2024 $ million $ million $ million $ million Profit for the year and net movements in RDA balances 1,162.2 1,112.0 698.4 862.5 Other comprehensive income Items that will not be reclassified to profit or loss: Share of defined benefit plan remeasurements of associates 1.1 (0.2) – – 1.1 (0.2) – – Items that are or may be reclassified subsequently to profit or loss: Translation differences relating to financial statements of foreign operations (88.5) (35.5) – – Effective portion of changes in fair value of cash flow hedges, net of tax (16.0) 42.5 –# 0.1 Net change in fair value of: - Cash flow hedges reclassified to profit or loss, net of tax (70.5) (82.9) –# – - Cash flow hedges on recognition of the hedged items on balance sheet, net of tax 6.8 (3.7) –# 0.1 Share of hedging reserves of associate (18.0) 6.9 – – (186.2) (72.7) –# 0.2 Other comprehensive income for the year, net of tax (185.1) (72.9) –# 0.2 Total comprehensive income for the year 977.1 1,039.1 698.4 862.7 Total comprehensive income for the year, attributable to: Owner of the Company 977.2 1,038.9 698.4 862.7 Non-controlling interests (0.1) 0.2 – – Total comprehensive income for the year 977.1 1,039.1 698.4 862.7 # Amount is less than $0.1 million The accompanying notes form an integral part of these financial statements. 13 Singapore Power Limited and its subsidiaries Financial statements Year ended 31 March 2025 Statements of changes in equity Year ended 31 March 2025 -------------------Attributable to owner of the Company--------------------- Share Currency Noncontrolling Total translation Hedging Other Accumulated capital reserve reserve reserves profits Total interests equity Group $ million $ million $ million $ million $ million $ million $ million $ million At 1 April 2023 2,911.9 (460.4) 159.9 (0.8) 9,706.2 12,316.8 9.0 12,325.8 Total comprehensive income for the year Profit for the year and net movement in RDA balances – – – – 1,111.8 1,111.8 0.2 1,112.0 Other comprehensive income Translation differences relating to financial statements of foreign operations – (35.5) – – – (35.5) – (35.5) Effective portion of changes in fair value of cash flow hedges, net of tax – – 42.5 – – 42.5 – 42.5 Net change in fair value of: Cash flow hedges reclassified to profit or loss, net of tax – – (82.9) – – (82.9) – (82.9) Cash flow hedges on recognition of the hedged items on balance sheet, net of tax – – (3.7) – – (3.7) – (3.7) Transfer of reserve – – – 0.6 (0.6) – – – Share of other comprehensive income of associates – – 6.9 (0.2) – 6.7 – 6.7 Total other comprehensive income – (35.5) (37.2) 0.4 (0.6) (72.9) – (72.9) Total comprehensive income for the year – (35.5) (37.2) 0.4 1,111.2 1,038.9 0.2 1,039.1 Transactions with owner, recognised directly in equity Dividends declared (Note 35) – – – – (482.0) (482.0) – (482.0) Shares issued to noncontrolling interest of subsidiary – – – – – – 14.4 14.4 Total transactions with owner – – – – (482.0) (482.0) 14.4 (467.6) At 31 March 2024 2,911.9 (495.9) 122.7 (0.4) 10,335.4 12,873.7 23.6 12,897.3 # Amount is less than $0.1 million The accompanying notes form an integral part of these financial statements. 14 Singapore Power Limited and its subsidiaries Financial statements Year ended 31 March 2025 Statements of changes in equity (continued) Year ended 31 March 2025 -------------------Attributable to owner of the Company--------------------- Share Currency Noncontrolling Total translation Hedging Other Accumulated capital reserve reserve reserves profits Total interests equity Group $ million $ million $ million $ million $ million $ million $ million $ million At 1 April 2024 2,911.9 (495.9) 122.7 (0.4) 10,335.4 12,873.7 23.6 12,897.3 Total comprehensive income for the year Profit for the year and net movement in RDA balances – – – – 1,162.3 1,162.3 (0.1) 1,162.2 Other comprehensive income Translation differences relating to financial statements of foreign operations – (88.5) – – – (88.5) – (88.5) Effective portion of changes in fair value of cash flow hedges, net of tax – – (16.0) – – (16.0) – (16.0) Net change in fair value of: - Cash flow hedges reclassified to profit or loss, net of tax – – (70.5) – – (70.5) – (70.5) - Cash flow hedges on recognition of the hedged items on balance sheet, net of tax – – 6.8 – – 6.8 – 6.8 - Transfer of reserve – – – 2.0 (2.0) – – – Share of other comprehensive income of associates – – (18.0) 1.1 – (16.9) – (16.9) Total other comprehensive income – (88.5) (97.7) 3.1 (2.0) (185.1) – (185.1) Total comprehensive income for the year – (88.5) (97.7) 3.1 1,160.3 977.2 (0.1) 977.1 Transactions with owner, recognised directly in equity Dividends declared (Note 35) – – – – (1,205.0) (1,205.0) – (1,205.0) Shares issued to noncontrolling interest of subsidiary – – – – – – 10.2 10.2 Total transactions with owner – – – – (1,205.0) (1,205.0) 10.2 (1,194.8) At 31 March 2025 2,911.9 (584.4) 25.0 2.7 10,290.7 12,645.9 33.7 12,679.6 The accompanying notes form an integral part of these financial statements. 15 Singapore Power Limited and its subsidiaries Financial statements Year ended 31 March 2025 Statements of changes in equity (continued) Year ended 31 March 2025 Company Share Hedging Accumulated capital reserve profits Total $ million $ million $ million $ million At 1 April 2023 2,911.9 (0.2) 6,230.2 9,141.9 Total comprehensive income for the year Profit for the year – – 862.5 862.5 Other comprehensive income Effective portion of changes in fair value of cash flow hedges, – 0.1 – 0.1 net of tax Net change in fair value of: - Cash flow hedges on recognition of the hedged items on – 0.1 – 0.1 balance sheet, net of tax Total other comprehensive income – 0.2 – 0.2 Total comprehensive income for the year – 0.2 862.5 862.7 Transactions with owner, recognised directly in equity Dividends declared (Note 35) – – (482.0) (482.0) Total transactions with owner – – (482.0) (482.0) At 31 March 2024 2,911.9 – # 6,610.7 9,522.6 At 1 April 2024 2,911.9 – # 6,610.7 9,522.6 Total comprehensive income for the year Profit for the year – – 698.4 698.4 Other comprehensive income Effective portion of changes in fair value of cash flow hedges, – – # – – # net of tax Net change in fair value of: - Cash flow hedges on recognition of the hedged items on – – # – – # balance sheet, net of tax Total other comprehensive income – – # – – # Total comprehensive income for the year – – # 698.4 698.4 Transactions with owner, recognised directly in equity Dividends declared (Note 35) – – (1,205.0) (1,205.0) Total transactions with owner – – (1,205.0) (1,205.0) At 31 March 2025 2,911.9 – # 6,104.1 9,016.0 # Amount is less than $0.1 million The accompanying notes form an integral part of these financial statements. 16 Singapore Power Limited and its subsidiaries Financial statements Year ended 31 March 2025 Consolidated statement of cash flows Year ended 31 March 2025 Note 2025 2024 $ million $ million Cash flows from operating activities Profit for the year and net movements in RDA balances 1,162.2 1,112.0 Adjustments for: Finance income 25 (63.7) (76.1) Finance costs 26 99.7 61.1 Share of profits of associates and joint ventures, net of tax (123.3) (75.8) Deferred income (19.8) (20.0) RDA debit or credit balances and related deferred tax assets or liabilities 17 247.3 450.8 Depreciation and amortisation 947.0 875.7 Write-down of inventory 14 4.2 9.7 Impairment/(reversal) of expected credit loss on trade receivables, net 15a 0.4 (8.7) Impairment loss on property, plant and equipment 4 37.0 – Loss on disposal of property, plant and equipment and intangible assets 0.6 0.7 Change in fair value of investment property / investment property under development 24 (103.1) (98.7) Exchange gain, unrealised (4.0) (5.9) Tax expense 27 288.7 244.4 Others 3.7 (2.3) 2,476.9 2,466.9 Changes in working capital: Inventories (15.3) 1.9 Trade and other receivables and contract assets 106.6 35.1 Balances with related parties (trade) (3.3) (33.5) Trade and other payables (39.8) (334.3) Cash generated from operations 2,525.1 2,136.1 Interest received 38.7 51.4 Net tax paid (246.4) (165.3) Net cash generated from operating activities 2,317.4 2,022.2 The accompanying notes form an integral part of these financial statements. 17 Singapore Power Limited and its subsidiaries Financial statements Year ended 31 March 2025 Consolidated statement of cash flows (continued) Year ended 31 March 2025 Note 2025 2024 $ million $ million Cash flows from investing activities Purchase of property, plant and equipment (1,604.7) (1,296.4) Purchase of intangible assets (51.8) (35.0) Additions to investment property (81.6) (200.7) Proceeds from disposal of property, plant and equipment and intangible assets 1.4 5.9 Dividends received from associates and joint venture 46.0 74.5 Loans to joint ventures (14.6) (11.1) Proceeds from redemption of debt securities 1,465.1 1,061.1 Payments for investments in debt securities (1,490.6) (1,236.4) Acquisition of other investments (9.4) (15.9) Acquisition of interest in associates and joint venture (7.2) (5.0) Acquisition of subsidiaries, net of cash acquired 29 (33.4) (120.7) Net cash used in investing activities (1,780.8) (1,779.7) Cash flows from financing activities Proceeds from shares issued to non-controlling interest of subsidiary 10.2 14.4 Repayment of debt obligations (333.2) (7.9) Proceeds from debt obligations 1,124.5 26.9 Payment of principal portion of lease liabilities (40.2) (19.4) Dividends paid to owner of the Company (1,205.0) (482.0) Debt issuance cost (8.3) – Interest paid (71.8) (67.4) Restricted bank balances (2.1) – Net cash used in financing activities (525.9) (535.4) Net increase/(decrease) in cash and cash equivalents 10.7 (292.9) Cash and cash equivalents at beginning of the year 1,076.4 1,373.9 Effect of exchange rate changes on balances held in foreign currencies (5.2) (4.6) Cash and cash equivalents at end of the year 16 1,081.9 1,076.4 The accompanying notes form an integral part of these financial statements. 18 Singapore Power Limited and its subsidiaries Financial statements Year ended 31 March 2025 Notes to the financial statements These notes form an integral part of the financial statements. The financial statements were authorised for issue by the Board of Directors on 12 June 2025. 1 Domicile and activities Singapore Power Limited (the “Company”) is incorporated in the Republic of Singapore and has its registered office at 2 Kallang Sector, SP Group Building, Singapore 349277. The immediate and ultimate holding company is Temasek Holdings (Private) Limited, a company incorporated in the Republic of Singapore. The principal activities of the Company are that of investment holding and provision of management support services. Its subsidiaries are engaged principally in: - transmission and distribution of electricity and gas, provision of related consultancy services and investments in related projects. - provision of district cooling service. - owning and operating of renewable energy assets, provision of self-generated electricity from these renewable energy resources. - leasing of an investment property for rental income and provision of related ancillary services. The consolidated financial statements relate to the Company and its subsidiaries (together referred to as the “Group”) and the Group’s interests in associates and joint ventures (collectively referred to as “Group entities”). 2 Basis of preparation 2.1 Statement of compliance The financial statements have been prepared in accordance with the Singapore Financial Reporting Standards (International) (“SFRS(I)”). 2.2 Basis of measurement The financial statements have been prepared on the historical cost basis except as disclosed in the accounting policies set out below. 2.3 Functional and presentation currency These financial statements are presented in Singapore dollars, which is the Company’s functional currency. Each entity in the Group determines its own functional currency and items included in the financial statements of each entity are measured using that functional currency. All financial information presented in Singapore dollars has been rounded to the nearest 0.1 million, unless otherwise stated. 19 Singapore Power Limited and its subsidiaries Financial statements Year ended 31 March 2025 2.4 Use of estimates and judgements The preparation of financial statements in conformity with SFRS(I) requires management to make judgements, estimates and assumptions that affect the application of accounting policies and the reported amounts of assets, liabilities, income and expenses. The estimates and associated assumptions are based on historical experience and various other factors that are believed to be reasonable under the circumstances, the results of which form the basis of making judgements about carrying amounts of assets and liabilities that are not readily apparent from other sources. Estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimates are revised and in any future periods affected. Information about critical judgements in applying accounting policies that have the most significant effect on the amounts recognised in the financial statements is discussed below: Taxation Significant judgement is required in determining provision for taxes. There are many transactions and calculations during the ordinary course of business for which the ultimate tax determination is uncertain. The Group recognises liabilities for anticipated tax audit issues based on estimates of whether additional taxes will be due. Where the final tax outcome of these matters is different from the amounts that were initially recorded, such differences will impact the income tax and deferred tax provisions in the period in which such determination is made. Details are set out in Note 11 and Note 27. Impairment of associates Impairment reviews in respect of associates are performed when there is any indication that the investment in associates may be impaired. More regular reviews are performed if changes in circumstances or the occurrence of events indicate potential impairment. The Group uses the present value of future cash flows to determine the recoverable amounts of the underlying cash generating units in the associates. In calculating the recoverable amounts, significant management judgement is required in forecasting cash flows of the cash generating units, in estimating the terminal growth values and in selecting an appropriate discount rate. Estimating fair values of financial assets and financial liabilities The fair value of financial assets and financial liabilities must be estimated for recognition, measurement and disclosure purposes. Note 33 sets out the basis of valuation of financial assets and liabilities. Accrued revenue Revenue accrual estimates are made to account for the unbilled period between the end-user’s last billing date and the end of the accounting period. The accrual relies on detailed analysis of customers’ historical consumption patterns, which takes into account base usage and sensitivity to consumption growth. The results of this analysis are applied for the number of days over the unbilled period. 20 Singapore Power Limited and its subsidiaries Financial statements Year ended 31 March 2025 Regulatory deferral accounts Regulatory deferral account debit or credit balances represent timing differences between revenue recognised for financial reporting purposes (as set out in Note 3.16) and revenue earned for regulatory purposes. Revenue earned for regulatory purposes is estimated based on the revenue allowed by the Energy Market Authority (“EMA”) (in accordance with the price regulation framework), taking into consideration the services rendered, sale and volume of electricity and gas delivered to consumers. Note 3.14 sets out the accounting policy for regulatory deferral accounts. Valuation of investment property / investment property under development The Group carries its investment property / investment property under development at fair value with changes in fair value being recognised in the profit or loss, determined annually by an independent professional valuer on the highest and best use basis. In determining the fair value, the valuer has used valuation techniques which involves certain estimates. The key assumptions to determine the fair value of investment property / investment property under development include the market-corroborated capitalisation rate, expected internal rate of return, terminal yield, gross development value and estimated construction costs to complete. In relying on the valuation reports, management has exercised judgment to ensure that the valuation methods and estimates are reflective of current market conditions. The carrying amount of investment property / investment property under development and the key assumptions used to determine the fair value of the investment property are disclosed in Notes 7 and 33. 2.5 Changes in accounting policies Adoption of new and revised SFRS(I)s and Interpretation to SFRS(I) The accounting policies adopted are consistent with those of the previous financial year except that in the current financial year, the Group has adopted all the new and revised standards which are effective for annual financial periods beginning on or after 1 April 2024. The adoption of these standards did not have any material effect on the financial performance or position of the Group. 21 Singapore Power Limited and its subsidiaries Financial statements Year ended 31 March 2025 3 Material accounting policy information The accounting policies set out below have been applied consistently for all periods presented in these financial statements, and have been consistently applied by the Group entities. 3.1 Basis of consolidation Business combinations Business combinations are accounted for using the acquisition method as at the acquisition date, which is the date on which control is transferred to the Group. Control is the power to govern the financial and operating policies of an entity so as to obtain benefits from its activities. In assessing control, the Group takes into consideration potential voting rights that are currently exercisable. The consideration transferred does not include amounts related to the settlement of pre-existing relationships. Such amounts are generally recognised in profit or loss. Costs related to the acquisition, other than those associated with the issue of debt or equity securities, that the Group incurs in connection with a business combination are expensed as incurred. Any contingent consideration payable is recognised at fair value at the acquisition date and included in the consideration transferred. If the contingent consideration is classified as equity, it is not remeasured and settlement is accounted for within equity. Otherwise, subsequent changes to the fair value of the contingent consideration are recognised in profit or loss. For non-controlling interests that are present ownership interests and entitle their holders to a proportionate share of the acquiree’s net assets in the event of liquidation, the Group elects on a transaction-by-transaction basis whether to measure them at fair value, or at the non-controlling interests’ proportionate share of the recognised amounts of the acquiree’s identifiable net assets, at the acquisition date. All other non-controlling interests are measured at acquisition-date fair value, or, when applicable, on the basis specified in another standard. Any excess or deficiency of the purchase consideration over the fair value of the identifiable assets acquired and liabilities and contingent liabilities assumed is accounted for as goodwill or bargain purchase gain (see Note 3.4). Subsidiaries Subsidiaries are entities controlled by the Group. The Group controls an investee when it is exposed, or has rights, to variable returns from its involvement with the investee and has the ability to affect those returns through its power over the investee. The financial statements of subsidiaries are included in the consolidated financial statements from the date that control commences until the date that control ceases. In the Company’s separate financial statements, investments in subsidiaries are accounted for at cost less impairment losses. 22 Singapore Power Limited and its subsidiaries Financial statements Year ended 31 March 2025 Loss of control Upon the loss of control, the Group de-recognises the assets and liabilities of the subsidiary, any non-controlling interests and the other components of equity related to the subsidiary. Any surplus or deficit arising on the loss of control is recognised in profit or loss. If the Group retains any interest in the previous subsidiary, then such interest is measured at fair value at the date that control is lost. Subsequently, it is accounted for as an equity-accounted investee or as an equity investment at fair value through other comprehensive income depending on the level of influence retained. Joint arrangements A joint arrangement is a contractual arrangement whereby two or more parties have joint control. Joint control is the contractually agreed sharing of control of an arrangement, which exists only when decisions about the relevant activities require the unanimous consent of the parties sharing control. To the extent the joint arrangement provides the Group with rights to the assets and obligations for the liabilities relating to the arrangement, the arrangement is a joint operation. To the extent the joint arrangement provides the Group with rights to the net assets of the arrangement, the arrangement is a joint venture. The Group recognises its interest in a joint venture as an investment and accounts for the investment using the equity method. The accounting policy for investment in joint venture is set out below. Investments in associates and joint ventures (equity-accounted investees) An associate is an entity over which the Group has the power to participate in the financial and operating policy decisions of the investee but does not have control or joint control of those policies. Investments in associates and joint ventures are accounted for using the equity method (equityaccounted investees) and are recognised initially at cost. The Group’s investments in equityaccounted investees include goodwill identified on acquisition, net of any accumulated impairment losses. The consolidated financial statements include the Group’s share of the profit or loss and other comprehensive income of the equity-accounted investees, after adjustments to align the accounting policies of the equity-accounted investees with those of the Group, from the date that significant influence or joint control commences until the date that significant influence or joint control ceases. When the Group’s share of losses exceeds its interest in an equity-accounted investee, the carrying amount of the investment, together with any long-term interests that form part thereof, is reduced to zero and the recognition of further losses is discontinued except to the extent that the Group has an obligation to fund the investee’s operations or has made payments on behalf of the investee. 23 Singapore Power Limited and its subsidiaries Financial statements Year ended 31 March 2025 Acquisition of non-controlling interests Acquisitions of non-controlling interests are accounted for as transactions with owners in their capacity as owners and therefore no goodwill is recognised as a result of such transactions. The adjustments to non-controlling interests arising from transactions that do not involve the loss of control are based on a proportionate amount of the net assets of the subsidiary. Any difference between the adjustment to non-controlling interests and the fair value of consideration paid is recognised directly in equity and presented as part of equity attributable to owners of the Company. Transactions eliminated on consolidation Intra-group balances and transactions, and any unrealised income or expenses arising from intragroup transactions, are eliminated in preparing the consolidated financial statements. Unrealised gains arising from transactions with equity-accounted investees are eliminated against the investment to the extent of the Group’s interest in the investee. Unrealised losses are eliminated in the same way as unrealised gains, but only to the extent that there is no evidence of impairment. Accounting for subsidiaries and joint ventures by the Company Investments in subsidiaries and joint ventures are stated in the Company’s balance sheet at cost less accumulated impairment losses. 3.2 Foreign currencies Foreign currency transactions Transactions in foreign currencies are translated to the respective functional currencies of Group entities at the exchange rates at the dates of the transactions. The functional currencies of the Group entities are mainly Singapore dollars, Australian dollars, Vietnamese Dong, Thai Baht, and Chinese Yuan Renminbi. Monetary assets and liabilities denominated in foreign currencies at the reporting date are retranslated to the functional currencies at the exchange rate at the reporting date. The foreign currency gain or loss on monetary items is the difference between amortised cost in the functional currency at the beginning of the year, adjusted for effective interest and payments during the year, and the amortised cost in foreign currency translated at the exchange rate at the end of the year. Non-monetary assets and liabilities denominated in foreign currencies that are measured at fair value are retranslated to the functional currency at the exchange rate prevailing on the date on which the fair value was determined. Non-monetary items in a foreign currency that are measured in terms of historical cost are translated using the ex

[●insert name of contractor●] Date: [●] [●insert address of contractor●] Co. Registration No.: [●] Your Ref: [●] Our Ref: [●] Dear Sir REQUIREMENTS FOR EARTHWORKS [●insert location●] (Site Meeting Date: [●]) 1. We refer to your Notice for Commencement of Earthworks (“NCE”) at the above-mentioned location ("Worksite") dated [●] and note that you will commence earthworks (as defined in Section 2 of the Electricity Act (Cap. 89A) (the "Act")) ("Earthworks") from [●] to [●]. 2. Pursuant to Section 80(4)(a) of the Act, you are required to comply with the following requirements when carrying out the Earthworks: 2.1. Establishing Electricity Cable Positions and Electricity Cable Routes 2.1.1. You shall engage a Licensed Cable Detection Worker (“LCDW”) to create an electricity cable (as defined in Section2 of the Act) ("Electricity Cable") corridor using adequate and prominent barricades and signposts. You shall strictly monitor and control, by using a Permit-to-Work (“PTW”) system, the Earthworks carried out inside the barricaded Electricity Cable corridor. 2.1.2. You shall ensure that the pegging and marking of Electricity Cable positions / routes are durable and prominent. You shall also ensure that such pegging and marking are not disturbed, removed or tampered with and are reapplied from time to time to ensure that they remain conspicuous for the entire project in which the Earthworks are or are to be carried out (“Project”). You shall not drive steel pins, spikes, long pegs or other similar objects into the ground as these can damage underground Electricity Cables. 2.1.3. You shall re-engage the LCDW to reconfirm the Electricity Cable positions before reapplying missing or faded pegs and surface markers on the ground or inside trenches. 2.1.4. You shall re-engage the LCDW to carry out Electricity Cable detection work and to update Electricity Cable detection drawing and peggings / markings at the Worksite after the carrying out of any Electricity Cable diversion, decommissioning of substation, new commissioning of substation and/or Electricity Cable termination work within the Worksite. You shall brief all Worksite personnel of the new positions of the Electricity Cable positions. Page 1 of 11 2.1.5. You shall ensure that the Electricity Cable peggings / markings are each installed at intervals no further than 3 metres apart. You shall indicate the voltage levels and the approximate depth of the Electricity Cable at such peggings / markings. 2.2. Risk Management 2.2.1. You shall assess the impact of carrying out the intended Earthworks on the Electricity Cables and Electricity Cable joints and prepare a report detailing such assessment. 2.2.2. If there are changes to the schedule for the carrying out of the Earthworks or changes in Earthworks work methods, you shall study the implications, review the earlier risk assessment that had been carried out and promptly notify SP PowerGrid Limited (an electricity licensee as defined in Section 2 of the Act) ("SPPG") in writing if there are any changes to such earlier assessment. 2.2.3. The report of such assessment shall be made available to SPPG on request. Such report shall also be made known to all personnel of all working levels in the Project team, including sub-contractors and any third party who are involved in any way with any part of the intended Earthworks. 2.3. Worksite Management 2.3.1. When working in the vicinity of an Electricity Cable, you shall carry out a site visit jointly with an Earthworks Surveillance & Patrolling section, SPPG (“ESP”) officer before carrying out any Earthworks specified under the submitted NCE. 2.3.2. You shall provide a full-time Registered Earthworks Supervisor (“RES”) to monitor the Worksite operations for the entire duration of any Earthworks. You shall ensure that the RES is familiar with these requirements. 2.3.3. You shall ensure that daily site briefings with all Worksite workers are conducted (in languages that are understood by all workers) to remind them about the location of Electricity Cables and the measures to be taken to prevent damage to the Electricity Cable(s). You shall keep records of such daily briefings (which shall include but are not limited to date and time, venue and person conducting the briefings, contents of briefings and the list of Worksite workers who have attended such briefings). You shall also disallow any Worksite worker who has not attended such briefings from being involved with any part of the intended Earthworks. New staff must be briefed before they start work. 2.3.4. You shall inform ESP officers of the identity of the Worksite management / LCDW / Registered Excavator Operator (“REO”), the proposed methods of carrying out of the Page 2 of 11 Earthworks and/or location of the proposed Earthworks. You shall also inform the ESP officers if there are any changes to the above. 2.3.5. You shall ensure that information on the presence of Electricity Cables in the vicinity of the Worksite and all mitigating measures to be taken to prevent damage to such Electricity Cables have been communicated and adhered to by all personnel of all working levels in the Project team, including sub-contractors and any third party who are in any way involved with any part of the intended Earthworks. 2.3.6. SPPG may, from time to time and at its sole discretion, deploy its officers to the worksite to inspect and monitor the status of your works. Notwithstanding the deployment of SPPG’s officers at the worksite, you shall continue to be responsible for discharging your obligations under this Letter of Requirements and for the performance of your works. SPPG shall not assume any liability for any noncompliance by you of any such obligation or non-performance of your works. 2.4. Trial Holes 2.4.1. You shall dig an adequate number of appropriate trial holes by manual means to determine the exact location of Electricity Cables prior to the carrying out of intended Earthworks. Each trial hole shall be of minimum size of 1.0 metre by 1.0 metre and of minimum depth of 1.0 metre or until the Electricity Cable slabs are exposed. 2.4.2. You shall seek advice from the LCDW on the minimum number of trial holes to be dug so as to ascertain the orientation of each Electricity Cable and its depth. 2.4.3. In the event that you are not able to locate the Electricity Cable indicated in the Electricity Cable plan obtained from SPPG pursuant to Section 80(1)(b) of the Act (which shows the necessary information on the location of Electricity Cables) ("SPPG Cable Plan") and the LCDW is unable to detect the Electricity Cable by way of digging trial holes, you shall engage a LCDW to carry out re-detection and progressive scanning inside the excavated trial holes. 2.4.4. You shall contact ESP and give at least 3 days’ advance notice in writing of the date and time of the intended commencement of digging of the trial holes where the trial holes to be dug are within 3 metres of 66kV / 230kV / 400kV Electricity Cables. 2.4.5. You shall not use any hand augering tools to dig trial holes. 2.4.6. You shall only use powered mechanical equipment for the initial breaking of the surface layer of hard-core/premix when working in the vicinity of Electricity Cables. Page 3 of 11 You shall not use powered mechanical equipment below the surface layer of hardcore premix and shall only use manual excavation with hand tools. 2.4.7. In the event that you intend to carry out vertical drilling works, you shall dig a trial hole at the actual position of each vertical drilling point prior to commencement of drilling work to ascertain that there are no underground Electricity Cables at or near the drilling point. 2.4.8. After the trial holes have been dug, you shall ensure that photographs of the trial holes are taken showing the dimensions of trial holes, their location and the measured depth of the exposed Electricity Cable slabs in the trial hole. You shall make these photographs available to SPPG upon request. 2.5. Seek Consultation with SPPG: ESP, Distribution Network (“DN”), Regional Network ("RN") and Extra High Voltage Network ("EHVN") sections 2.5.1. You shall contact and consult SPPG for approval to carry out any Earthworks when such Earthworks are within 3 metres of any Electricity Cable and / or when there is a need to work beyond the Electricity Cable slab. 2.5.2. In the event that the intended Earthworks are within 3 metres of 66kV / 230kV / 400kV Electricity Cables, you shall also contact and consult the respective RN and / or EHVN section of SPPG for approval to carry out such Earthworks and provide a detailed method of statement and intended measures for the protection of such Electricity Cables. 2.5.3. You shall contact and consult the respective RN and / or EHVN section of SPPG for approval to carry out any Earthworks when such Earthworks involve: 2.5.3.1. Under-crossing or over-crossing of 66kV / 230kV / 400kV Electricity Cables; 2.5.3.2. Deep excavations which may result in ground movement / settlement; and / or 2.5.3.3. Construction of any structure on top of 66kV / 230kV / 400kV Electricity Cables. 2.5.4. You shall also ensure that a SPPG officer is present at the carrying out of any Earthworks which involve under-crossing or over-crossing of any 66kV / 230kV / 400kV Electricity Cables. Page 4 of 11 2.5.5. You shall contact and consult ESP for advice before carrying out any Earthworks within 3 metres of any 22kV / 6.6kV electricity cables. 2.5.6. You shall contact and consult the respective DN / RN and / or EHVN sections of SPPG for approval to carry out any Earthworks which may involve shifting, denting or breaking any SP Power Assets' uPVC pipes and/or the shifting of any Electricity Cable and Electricity Cable joint. 2.6. Protection of Electricity Cables and Electricity Cable Diversion 2.6.1. You shall not carry out any excavation beyond the Electricity Cable slab level. You shall only remove any Electricity Cable slabs, expose any Electricity Cables and its auxiliary, in the presence of a SPPG officer. 2.6.2. You shall provide protective steel plates above Electricity Cables where powered mechanical excavator / heavy vehicle / equipment are likely to traverse and / or damage such Electricity Cables. You shall not allow heavy machinery and/or vehicles to be parked (whether temporary or otherwise) on top of Electricity Cables. 2.6.3. You shall ensure that proper and adequate shoring and shuttering are installed to prevent soil movement which may damage the Electricity Cables which are in the vicinity of such intended Earthworks. You shall obtain and provide a method of statement with a Professional Engineer's endorsement of the relevant shoring and shuttering design to SPPG upon request. 2.6.4. In the event that any hot works (i.e. any process that can be a source of ignition when flammable material is present or can be a fire hazard regardless of the presence of flammable material) are to be carried out in the vicinity of exposed Electricity Cables, you shall take all necessary safety precautions to avoid damaging the protective coatings and sheaths of such Electricity Cables. 2.6.5. You shall provide adequate protection to known and unexposed or reinstated Electricity Cables that are within the Worksite when carrying out any Earthworks. 2.6.6. You shall relocate your intended earthworks away from any Electricity Cable or submit an official request to the respective DN / RN / EHVN sections of SPPG to divert out of the Worksite any Electricity Cable that will be affected by the intended Earthworks and bear any and all costs incurred from such diversion. 2.6.7. In the event that the intended Earthworks causes the ground surface level to be reduced, in order to maintain a consistent depth from the ground surface level, you shall submit an official request to the respective DN / RN / EHVN sections of SPPG to relocate any affected Electricity Cable such that its depth from the reduced ground Page 5 of 11 surface is returned to its initial depth from the original ground surface level and bear any and all costs incurred arising from or in connection with such relocation. 2.6.8. You shall seek approval from the respective DN / RN / EHVN sections of SPPG before suspending any Electricity Cables. You shall ensure that any exposed Electricity Cable is securely supported and such Electricity Cable suspension support system is effective in protecting the exposed Electricity Cable from damage. In the event that the Electricity Cable suspension support system is longer than 6 metres in length, you shall ensure that such Electricity Cable suspension support system is endorsed by a Professional Engineer. You shall also ensure that exposed Electricity Cables are well protected with gunny sacks and / or half gutter uPVC pipes at all times. 2.6.9. You shall not suspend any Electricity Cable joint. 2.6.10. You shall exercise due care and diligence when removing any rock, boulder, wood, metal rod, sharp object or other obstacles which are in the vicinity of Electricity Cables to avoid damaging any Electricity Cable and/or Electricity Cable Joint. 2.6.11. You shall not construct any structure (temporary, permanent or otherwise) over any Electricity Cable. The Electricity Cables and accessories shall be made accessible to SPPG at all times for maintenance purposes. 2.6.12. You shall not place any material, debris, sharp object, concrete trash and / or heavy object on top of any Electricity Cable and / or Electricity Cable corridor within the Worksite. 2.6.13. You shall provide adequate lighting if the Earthworks are to be carried out at night. 2.6.14. You shall stop work immediately and report to SPPG’s Electricity Service Centre upon any damage or suspected damage to any Electricity Cable. You shall ensure that all Worksite personnel are kept away from the location of the damaged Electricity Cable for safety. 2.6.15. You and/or your workers shall not attempt to repair or modify any damaged Electricity Cable. 2.6.16. You shall stop all Earthworks and call SPPG for advice whenever in doubt. 2.6.17. Damaging an Electricity Cable may cause a delay in the completion of the Project as SPPG will need time to investigate and carry out repair work as necessary. Any repair costs may have to be borne by you. Page 6 of 11 2.6.18. SPPG shall be entitled to ask you to stop work with immediate effect in the event of any actual or suspected damage to any Electricity Cable, to prevent or avoid any damage or further damage to any Electricity Cable. SPPG shall not be liable to you in any way for any losses, claims or damages arising from or in connection with such stop work requests. 2.6.19. You shall comply with any requirements as reasonably prescribed by SPPG in SPPG’s review and endorsement of the relevant method of statement and any other documents submitted by you in relation thereto for the Earthworks. 2.7. NCE Submission by Sub-Contractor(s) and NCE Extension 2.7.1. You and/or your representatives shall attend meetings with ESP as and when required. 2.7.2. In the event that you engage a sub-contractor to carry out any Earthworks within the vicinity of any high voltage Electricity Cable, you shall ensure that such sub-contractor submits the appropriate NCE prior to the carrying out of any Earthworks in the vicinity of any high voltage Electricity Cable. 2.7.3. If, at any stage of your Project, there is a likelihood that the Earthworks may continue beyond the anticipated completion date and / or beyond the work boundary as declared in the NCE which you have submitted to SPPG, you shall notify SPPG in writing of the new date of completion and/or the new work boundary (as applicable) by submitting a new NCE. 2.7.4. You shall obtain a new SPPG Cable Plan from SPPG prior to submitting the NCE. 2.7.5. Prior to carrying out any Earthworks, you shall consult SPPG to ascertain if there are changes to the cable plans that you possess. In the event there are changes to the cable plans, you shall purchase fresh cable plans from SPPG. 2.8. Powered Mechanical Excavation Works 2.8.1. You shall engage only a REO to operate a powered mechanical excavator. 2.8.2. You shall ensure that powered mechanical excavation is only used, under the close standing supervision of a full time RES, for the surface layer of hard-core/premix when working near or above any Electricity Cable. Page 7 of 11 2.8.3. You shall not use a powered mechanical excavator, whether for mechanical excavation or otherwise (irrespective of soil condition), below the surface layer of hard-core/premix near or above any Electricity Cable. You shall only use manual excavation with hand tools below the surface layer of hard-core/premix. 2.9. Vertical and Horizontal Drilling/Penetration Works 2.9.1. You shall carefully select positions for the sinking and driving of earth rod, sheet piling, bore piling, diaphragm walling, installing of reinforced concrete/steel piles by percussion or jack-in method, bore piling casing, installation of ground anchors, pressure grouting, installing of tubes, installing of poles, hand augering, pipe jacking, shoring works, soil investigations, bore drilling and horizontal directional drilling in order to avoid damage to any Electricity Cables. You shall do this by, amongst other things: 2.9.1.1. Consulting with a LCDW, referring to the SPPG Cable Plan and the LCDW cable detection drawings and digging appropriate trial holes by manual means to confirm the presence or absence of any Electricity Cable prior to the carrying out of any Earthworks. 2.9.1.2. For pipe jacking and horizontal directional drilling, you shall consider the additional factors such as loading from the construction plants, ground conditions, bore diameter, possible deviation of the drilling. You shall ensure that there is a minimum clearance of 2 metres between the path of drilling / boring device and any Electricity Cables in the vicinity of the Earthworks. 2.9.2. Sinking of Earth Rods. Trial holes shall be required to locate the closest edge of a cable slab. A minimum clearance distance of 2 metres shall be kept between the earth rod and the closest edge of the cable slab, as determined by the LCDW in the presence of an ESP officer. 2.9.3. Sinking and Extraction of Sheet Piling Works. Trial holes shall be required to locate the closest edge of a cable slab. A minimum clearance distance of 2 metres shall be kept between the sheet piles and the closest edge of cable slab. For sheet piles that are required to be installed parallel to the Electricity Cables, the stretch of the closest edge of cable slabs is required to be exposed. 2.10. Pressure Grouting Works 2.10.1. You shall ascertain the alignment of Electricity Cable within the grouting influence zone prior to the carrying out of any Earthworks. Page 8 of 11 2.10.2. You shall use the necessary ground instrumentations to monitor the effect of the grouting works and ensure that adequate protective measures are provided to protect the Electricity Cables within the grouting influence zone. 2.11. PTW and Records 2.11.1. You shall implement a PTW system to monitor and ensure that all Earthworks are properly tracked and controlled if such Earthworks are to be carried out in the vicinity of Electricity Cables. Under the PTW system, such Earthworks shall be approved by the manager of the Project or his authorised deputy. You shall periodically audit the PTW system for its effectiveness. 2.11.2. You shall display prominently and make available the most up to date NCE, SPPG Cable Plans, LCDW cable detection drawings and these requirements at the Worksite where the proposed Earthworks are to be carried out. 2.11.3. You shall keep progressive records (Photographs / Movement Chart) of the Earthworks that have been carried out including, not limited to, work schedules and locations of trial holes. 3. Notes: 3.1. These requirements are applicable to all persons who carry out any Earthworks and strict compliance is required, unless otherwise permitted in writing by SPPG. Please consult the relevant SPPG section, if necessary. 3.2. The requirements stated above are not exhaustive. Additional requirements may be issued from time to time by SPPG. These additional requirements, together with the requirements in this letter, shall form the full list of requirements that must be complied with at all times. You are advised to carry out all necessary assessments and take all necessary precautions to prevent damage to any existing Electricity Cables. 3.3. Pursuant to Section 80(4)(a) of the Act, it shall be the duty of the person who carries out any Earthworks to comply with all reasonable requirements of SPPG for the prevention of damage to a high voltage Electricity Cables. Pursuant to Section 80(7) of the Act, any person who contravenes Sections 80(4)(a) of the Act shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $100,000 or to imprisonment for a term not exceeding 5 years or both. Further, Section 85(1) of the Act provides that any person who, removes, destroys or damages any Electricity Cable which is part of a transmission system that belongs to or that is under the management or control of SPPG, shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $1 million or to imprisonment for a term not exceeding 5 years or to both. Page 9 of 11 3.4. Damaging an Electricity Cable may also cause fatalities or severe injuries to personnel as well as damage to property. 3.5. Should you require any further clarification, please contact the undersigned ESP officer at [●] and/or the respective sections of SPPG as listed in the table below: Subject Matter SPPG Section Telephone Enquiry on 400kV and 230kV Electricity Cables Enquiry on 66kV Electricity Cables Enquiry on 22kV and below Electricity Cables Enquiry Earthworks Requirements on Enquiry on as-built drawing, cable plan Reporting Electricity Damage Cable Extra High Voltage Network (EHVN) Section Regional Network East/West (RNE/RNW) Sections Distribution Network North (DNN) Section Distribution Network South (DNS) Section Distribution Network East (DNE) Section Distribution Network West (DNW) Section Distribution Network Central (DNC) Section Earthworks Surveillance & Patrolling Section Mapping & Earthworks Administration Section 6916 5485/ 6916 5487 6916 5227/ 6471 3683 6314 6172 / 6314 6147 6916 5398/ 6916 5399/6916 5408 6916 5619/ 6916 5618 6916 5015/ 6916 5703 6916 5047/ 6916 5048/6916 9892 69165119 6916 5022 Electricity Service Centre 1800 - 778 8888 Page 10 of 11 Yours faithfully, [●] for HEAD OF SECTION EARTHWORKS SURVEILLANCE & PATROLLING SECTION As agent for and on behalf of SP POWERASSETS LTD. Acknowledgement by Earthworks Contractor: I hereby acknowledge that I am aware of the requirements stated in this letter dated __________________ with NCE no.: _____________________ and I will comply and ensure compliance with the requirements. Name : __________________________________ NRIC/PP No. : _________________________ Company : __________________________________________________________________________ Signature : __________________________________ Date: ________________________________ Page 11 of 11

SINGAPORE POWER ANNUAL REPORT 2014/15 POWERING OUR NATION 20/20 BUILDING OUR FUTURE The black & white photo featured on the cover was obtained from the Kouo Shang-wei Collection 郭 尚 慰 收 集 . All rights reserved, family of Kouo Shang-wei and National Library Board Singapore 2007. CONTENTS Financial Highlights 03 Chairman’s Message 06 Board Of Directors 10 Senior Management 14 Group Structure 15 Corporate Governance 18 Risk Management 21 Awards & Accolades 22 Building on Trust 26 Serving Up Power with a Smile 34 Power People 40 Powering with Heart 46 Safety First 50 Financial Summary 54 Pictured from top to bottom Picture 1 JONATHAN OOI WEI HSIN Director, Legal & Corp Secretariat MARY ELLAMAH ABISHAGAM Senior Admin Assistant, Metering Data Management Picture 2 YUSLANE BIN ISHAK Engineering Officer, Singapore District Cooling Picture 3 MUHAMMAD REDZUAN BIN SULAIMAN (STANDING) Engineer, Gas Operations THE SINGAPORE POWER GROUP Singapore Power (SP) Limited is a leading energy utility company in Asia Pacific. One of Singapore’s largest corporations, SP recorded revenues of S$4.8 billion and assets of S$15.6 billion in FY 14/15. SP owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia. It also owns and operates the world’s largest underground district cooling network in Singapore, and is setting up district cooling operations in China. More than 1.4 million industrial, commercial and residential customers in Singapore benefit from SP’s world-class transmission, distribution and market support services. The SP networks in Singapore are amongst the most reliable and cost-effective worldwide. In Australia, SP’s 40 per cent-owned SGSPAA, a diversified energy utility company, and 31.1 per cent-owned AusNet Services, which is publicly listed on the Australian and Singapore Stock Exchanges, collectively serve 3.8 million customers. OUR MISSION We provide reliable and efficient energy utility services to enhance the economy and the quality of life. OUR VALUES COMMITMENT • We commit to creating value for our customers, our people, and our shareholders. • We uphold the highest standards of service and performance. INTEGRITY • We act with honesty. • We practise the highest ethical standards. PASSION • We take pride and ownership in what we do. TEAMWORK • We support, respect and trust each other. • We continually learn, and share ideas and knowledge. From left to right TAN HUNG KHING Principal Engineer, Electricity Operations, SP PowerGrid DR LYNDA YAO DAILIN Executive Engineer, Asset Management, SP PowerGrid FINANCIAL HIGHLIGHTS REVENUE FROM CONTINUING OPERATIONS (S$million) TOTAL ASSETS (S$million) 6,000 5,000 4,000 4,942 4,840 4,793^ 40,000 30,000 34,456 3,000 2,000 1,000 20,000 10,000 16,980^ 15,635 0 0 FY2012/13 FY2013/14 FY2014/15 FY2012/13 FY2013/14 FY2014/15 NET PROFIT AFTER TAX (S$million) SHAREHOLDERS’ EQUITY (S$million) 1,000 800 991 10,000 922^ 878 * 8,000 8,464 9,221^ 8,528 600 6,000 400 4,000 200 2,000 0 0 FY2012/13 FY2013/14 FY2014/15 FY2012/13 FY2013/14 FY2014/15 ECONOMIC VALUE ADDED (EVA) (S$million) 400 RETURN ON EQUITY (%) 20 300 257 235 284 15 10.5 * 10.4^ 11.2 200 10 100 5 0 0 FY2012/13 FY2013/14 FY2014/15 FY2012/13 FY2013/14 FY2014/15 ^ Restated * Excludes exceptional items on impairment 03 THEN ENERGISED FOR GROWTH From lighting up kampongs to illuminating skyscrapers and powering high-tech industries, Singapore Power has grown alongside our nation, energising Singapore’s dynamic landscape, and transforming the way we live, work and play. SOURCE: THE STRAITS TIMES © SINGAPORE PRESS HOLDINGS LIMITED. PERMISSION REQUIRED FOR REPRODUCTION. NOW More than 1.4 million industrial, commercial and residential customers in Singapore count on Singapore Power for reliable power supply and efficient services. CHAIRMAN’S MESSAGE Currently, Singapore’s electricity and gas networks stand amongst the world’s best in terms of reliability and efficiency. As we celebrate our 50th National Day (SG50) and Singapore Power’s 20th anniversary, let us reflect on and acknowledge the achievements of this young nation and the contributions made by the company. It is an honour for us to contribute to the economic growth of Singapore and the quality of life that we enjoy. We have planned a number of initiatives for the community, led by our employees, centred on bringing the Gift of Power to Singapore. FINANCIAL PERFORMANCE For the financial year 2014/15, the Group’s net profit increased by 7.52 per cent to S$991 million, largely due to the strong operating performance of our transmission and distribution businesses. However, the increase was partially offset by the lower profit contribution from our associate companies in Australia, particularly AusNet Services, which made several tax-related provisions in the financial year. During the year, the company made a S$1 billion capital repayment to our shareholder and continued to invest in Singapore’s electricity and gas networks. INVESTING IN PEOPLE Currently, Singapore’s electricity and gas networks stand amongst the world’s best in terms of reliability and efficiency. At the core of our service is our focus on people – helping our employees achieve their highest potential, and ensuring that they work safely to deliver the quality and value expected by our customers and the community. In October 2014, we established the Singapore Institute of Power and Gas to support the training and development needs of the power and gas sector. All major power players in Singapore will be invited to provide input into developing the curriculum. In the future, the institute can expand to provide training to power sector employees from around the region. We awarded our second batch of SP Nithiah Nandan Polytechnic and ITE scholarships to 21 students. These scholarships will provide for the students education and a career with the company upon graduation. In developing the next generation of engineers, our EDGE (Engineering Development for Graduates) programme provides holistic, structured training and development for new graduates. Within the group, a development plan of continuous learning for all staff ensures that staff capabilities are enhanced and that their skill sets remain relevant in a rapidly evolving industry. RELIABILITY AND SERVICES The economy of Singapore and lifestyle of its people depend on 06 reliable energy supply. As such, employees must be vigilant and disciplined in operating and maintaining our networks. In terms of reliability and efficiency, Singapore consumers enjoy the fewest and shortest outages in the world. We are happy to report that last year, the average electricity customer experienced 0.34 minute of electricity interruption – a 54 per cent improvement over the previous year – while the average gas customer experienced 0.14 minute of interruption, an improvement of 76 per cent. In keeping up with the digital economy, we have taken steps towards making our services more accessible and convenient for our customers, who can now conduct utilities transactions via a mobile app at their convenience. Household customers are able to check their consumption of energy and water, and compare their usage against their neighbours’. Our goal is to help them manage their consumption more efficiently, and by doing so, save money and energy. Our newly-opened Customer Service Centre at Cross Street and our Service Centres at Woodlands and HDB Hub in Toa Payoh offer improved facilities, including selfservice kiosks. At the national level, we continue to play a significant role in the implementation of retail contestability, which provides flexibility to customers to choose the company they wish to buy their electricity from. We enhanced our back-end and IT systems and, as of 31 May this year, 45,000 smart meters have been installed. The smart meters relay energy use and pricing information to consumers and energy providers, and measure customers’ usage at half-hourly intervals. As testimony to our efforts to deliver service excellence, an independent customer satisfaction survey ranked SP Services as the best among Singapore’s major service providers. Customers also rated our staff as the most courteous, helpful and knowledgeable among the eight service providers included in the survey. In planning for the future and to enhance supply reliability, we recently completed the 230kV Upper Jurong substation to meet increasing demand and facilitate connections to customers and power generation companies. We reached a major milestone with the Singapore Power Cable Tunnel Project when our boring machines broke through in Paya Lebar and Rangoon in February 2015. This five-year project, scheduled for completion in 2018, is one our longest and largest infrastructural projects, and will Last year, the average electricity customer experienced 0.34 minute of electricity interruption – a 54 per cent improvement over the previous year – while the average gas customer experienced 0.14 minute of interruption, an improvement of 76 per cent ensure that Singapore continues to enjoy reliable power supply in the future. A PART OF SINGAPORE’S SUSTAINABILITY VISION Supporting the growth of new, environmentally friendly and sustainable power sources remains an important goal at Singapore Power. Singapore District Cooling (SDC) is the largest underground districtcooling network in the world. Offering a more efficient cooling system than conventional building cooling systems, SDC helps its customers in the Marina Bay district achieve significant energy savings. SDC recorded zero accident and supply disruptions for the second 07 CHAIRMAN’S MESSAGE consecutive year, a record for both reliability and quality of supply that we are proud of. During the year, we acquired the remaining 40 per cent of SDC. As a fully-owned subsidiary, SDC will be able to leverage our extensive technical and commercial networks, and strong and diverse bench strength to pursue new opportunities in and outside the country. In May 2015, SDC signed an agreement with CapitaLand Limited (CapitaLand) to provide district cooling for the Raffles City Chongqing in China. We will design, During the year, our safety performance improved by 50 per cent compared to the previous year, as measured by the Lost Time Injury Frequency Rate (LTIFR) build, own and operate an advanced energy-efficient cooling system for the development. In the renewable energy sector, we continue to support solar energy. We have reduced the processing time for PV integration into Singapore’s grid from 27 days to seven days and established a PV registry to ensure grid stability. We continue to assist small PV users in selling excess power to the national grid by removing the need for them to register with the Energy Market Company. In October 2014, we partnered with the Energy Market Authority to launch “Energy Heroes: It’s Your Power”, an energy efficiency campaign for school children. The campaign educates students on energy conservation in a fun and interactive way. We believe that by engaging with our younger consumers, we will create an “energy-aware” population for the future. The Singapore Power Centre of Excellence (CoE) for Energy Development and Piloting was launched during the year. The CoE will drive the innovation and commercialisation of nextgeneration energy network technologies as we work towards greater reliability and efficiency of Singapore’s infrastructure. Supported by the Singapore Economic Development Board (EDB), the CoE will develop, test and integrate cutting-edge technologies such as remote sensors and intelligent drones into Singapore’s infrastructure networks. SAFETY CHAMPION The safety of our employees, contractors and customers is of utmost importance to us, and we will continue to improve our performance in this area. During the year, our safety performance improved by 50 per cent compared to the previous year, as measured by the Lost Time Injury Frequency Rate (LTIFR). Over the course of FY 14/15, we introduced various new safety initiatives including the Vehicle and Driving Safety Programme, and took steps to enhance the safety of our contractors as well. The Safety@SPPG (SP PowerGrid) programme, for example, is aimed at helping all workers on our sites learn how to perform common tasks safely. SP PowerGrid formed four safety committees to monitor various aspects of workplace safety. In recognition of our efforts, SP PowerGrid received the bizSAFE Partner Award last year, while SP Services received the bizSAFE Star, the highest level of accreditation under the Workplace Safety and Health Council’s BizSAFE framework. 08 GIVING BACK TO SINGAPORE As part of the SG50 celebrations, the company undertook the following activities:– We are providing mobile device charging stations at hospitals, libraries, tertiary institutions, supermarkets and other selected public places. Recognising that mobile devices have become a necessity of modern living, “Gift of Power” will provide easy access for the public to charge their devices. We were the main sponsor and presenter of the “Love from the STARS” charity dinner and concert, which featured international artistes Jackie Chan, Wakin Chau, Jonathan Lee and Eric Tsang. This high profile event raised about S$6.4 million for six local charities including the Singapore Power Heartware Fund, which supports the Community Chest’s 31 programmes for the elderly. In total, we raised more than S$1.2 million for the SP Heartware Fund in the last financial year, S$600,000 of which was from our SP Charity Golf 2014, a record in the nine-year history of the event. IN APPRECIATION We welcome to the senior management Chief Legal Officer Lena Chia, Chief Financial Officer Stanley Huang, SP Telecommunications CEO Poh Mui Hoon and Head of Group Safety and Health Samuel Tso. We thank former Chief Financial Officer Lim Lay Hong for her contributions to the company during her 10 years of service, until 31 March 2015. On behalf of the Board of Directors, I would like to thank the management and the staff unions, as well as regulators and government agencies in Singapore and Australia for their valuable advice and support in the last financial year. To the members of the Board, thank you for your guidance and counsel. To Singapore, all of us at Singapore Power wish you a Happy 50th Birthday. We look forward to many more years of Powering The Nation to new heights. As part of the SG50 celebrations… we are providing mobile device charging booths located at hospitals, libraries, tertiary institutions, supermarkets and other selected public places. At the individual level, our employees volunteered a total of 5,000 hours to community service, far exceeding the 3,000 hours target. MOHD HASSAN MARICAN Chairman July 2015 09 BOARD OF DIRECTORS TAN SRI MOHD HASSAN MARICAN HO TIAN YEE TAN CHEE MENG Tan Sri Mohd Hassan Marican is the Chairman of Singapore Power Ltd. He joined the Board on 15 February 2011 and was appointed Chairman on 30 June 2012. Tan Sri Hassan is also the Chairman of Pavilion Energy Pte Ltd, Pavilion Gas Pte Ltd, Sembcorp Marine Ltd and Lan Ting Holdings Pte Ltd; and a Director of Sembcorp Industries Ltd, Regional Economic Development Authority of Sarawak, Sarawak Energy Berhad, Lambert Energy Advisory Ltd and mh Marican Advisory Sdn Bhd. He is also a Senior International Advisor of Temasek International Advisors, a subsidiary of Temasek Holdings. Tan Sri Hassan was the President & CEO of Malaysia’s Petroliam Nasional (PETRONAS) from 1995 until his retirement in February 2010, with over 30 years of experience in the energy sector, finance and management. Mr Ho Tian Yee joined the Board in May 2003. He is also a Director of AusNet Services Ltd (which became the new single head entity of AusNet Services in place of its triple-stapled structure). Mr Ho is the Managing Director of Pacific Asset Management (S) Pte Ltd. He has been appointed as Investment Advisor of Blue Edge Advisors Pte Ltd and holds directorships in publicly-listed companies including DBS Group Holdings Ltd and DBS Bank Ltd. He is also a Director of Fullerton Fund Management Co Ltd and was formerly a Director of Fraser and Neave Ltd and Singapore Exchange Ltd. Mr Ho has over 30 years’ experience in managing global financial products and in organisational management. Mr Tan Chee Meng joined the Board in August 2005. A Senior Counsel, Mr Tan is the Deputy Chairman of WongPartnership LLP. Mr Tan sits on the boards of Urban Redevelopment Authority, Jurong Town Corporation, St Gabriel’s Foundation, All Saints Home, WOPA Services Pte Ltd and TJ Holdings (III) Pte Ltd. He is also the Chairman of the School Management Committee of Assumption English School. 10 CHOI SHING KWOK OON KUM LOON Mr Choi Shing Kwok joined the Board in August 2006. He is the Permanent Secretary of the Ministry of the Environment and Water Resources. Mr Choi was also the Chairman of PowerGas Ltd and a Director of SP PowerAssets Ltd. Formerly the Permanent Secretary of the Ministry of Transport, Mr Choi has had a long career in government and was awarded the Meritorious Service Medal in 2000 and the Long Service Award in 2004 by the Government of Singapore. He has also received state awards from foreign governments. Mrs Oon Kum Loon joined the Board in April 2010. She is also a Director on the boards of Keppel Corporation Ltd, Keppel Land Ltd and Jurong Port Pte Ltd. Mrs Oon is a member of the Securities Industry Council. Mrs Oon has about 30 years of extensive experience with DBS Bank Ltd, and held positions including Chief Financial Officer, Managing Director and Head of Group Risk Management. During her career with the bank, she was responsible for treasury and markets operations, corporate finance, and credit management and for the development and implementation of a group-wide integrated risk management framework. 11 BOARD OF DIRECTORS TAN PUAY CHIANG ONG YEW HUAT TIMOTHY CHIA CHEE MING Mr Tan Puay Chiang joined the Board in April 2012. Mr Ong Yew Huat joined the Board in February 2013. Mr Timothy Chia joined the Board in June 2014. Mr Tan is the Chairman of SP Services Ltd and is also a Director on the boards of SP Services Ltd, Neptune Orient Lines Ltd, Keppel Corporation Ltd, and the Energy Studies Institute at the National University of Singapore. Mr Tan was Chairman, ExxonMobil (China) Investments Co from 2001 to 2007. During his 37-year career with Mobil and later ExxonMobil, he held extensive executive management roles in Australia, Singapore and the United States. Mr Tan has been a member of various business and industry boards including the Australian Institute of Petroleum, the Washington, D.C.- based National Policy Association, and the American Chamber of Commerce in Hong Kong. 12 He is the Chairman of United Overseas Bank Berhad, the National Heritage Board, Singapore Tyler Print Institute and the Tax Academy of Singapore. He also serves on the boards of United Overseas Bank Ltd, Singapore Mediation Center and Ascendas-Singbridge Pte Ltd. Mr Ong, a former board member of the Singapore Accounting and Corporate Regulatory Authority, and the Public Accountants Oversight Committee, retired as the Executive Chairman of Ernst & Young Singapore after serving 33 years with the firm. Mr Chia is Chairman of Gracefield Holdings Ltd and Hup Soon Global Corporation Ltd. A Senior Advisor of EQT Funds Management Ltd, Chairman – Asia for Coutts & Co. Ltd and a member of the Board of Trustees of Singapore Management University, Mr Chia also serves on the boards of several private and public-listed companies in Singapore as well as in the region. Mr Chia was instrumental in the founding of Hup Soon Global. Prior to Hup Soon Group, Mr Chia was a director of PAMA Group Inc from 1986 to 2004 where he was responsible for private equity investments and from 1995 to 2004, he was President of PAMA. Mr Chia also previously served as Vice President of the Investment Department of American International Assurance Company Ltd, President of Unithai Oxide Company Ltd and Chairman – Asia for UBS Investment Bank. NG KWAN MENG WONG KIM YIN Mr Ng Kwan Meng joined the Board in June 2014. He is the Chairman of Aestiwood Pte. Ltd. and a Director of Tasek Jurong Limited. Mr Ng retired in August 2013 as Managing Director and Head, Group Global Markets at United Overseas Bank after serving 30 years with the bank. He was also an Executive Director and Chief Executive Officer of UOB Bullion and Futures Ltd, and a Director of Tuas Power Ltd. Mr Ng was involved in the promotion of the forex and debt capital markets in Singapore. He was a member of the Singapore Foreign Exchange Market Committee, the working group on Financial Industry Competency Standards and National Integration Working Group for the Community. Mr Wong Kim Yin is the Group Chief Executive Officer of Singapore Power Ltd. He is also the Chairman of SP PowerAssets Ltd, PowerGas Ltd, SP Telecommunications Pte Ltd, SPI Management Services Pty Ltd and Enterprise Business Services (Australia) Pty Ltd as well as a Director of SP Services Ltd. Mr Wong is also a Director of CITIC Resources Holdings Ltd and SeaTown Holdings Pte Ltd and a member of the Board of Governors, Singapore Polytechnic. Mr Wong was formerly Senior Managing Director, Investments at Temasek International (Pte) Ltd, where he had been responsible for investments in various sectors, including the energy, transportation and industrial clusters. Prior to Temasek, he was with The AES Corporation, a global power company listed on the New York Stock Exchange. 13 SENIOR MANAGEMENT IN ALPHABETICAL ORDER AMELIA CHAMPION Head Corporate Affairs STANLEY HUANG 2 Chief Financial Officer POH MUI HOON Chief Executive Officer SP Telecommunications JEANNE CHENG Managing Director SP Services JIMMY KHOO Managing Director Singapore District Cooling SIM KWONG MIAN Executive Vice President Chairman, SP Engineering Board LENA CHIA Chief Legal Officer & General Counsel PETER LEONG Managing Director SP PowerGrid TAN WEI KEONG 4 Head Internal Audit MICHAEL CHIN Managing Director Special Projects SP PowerGrid CHUAH KEE HENG Head Strategic Development MADALENE HEE 1 Head Internal Audit LIM CHOR HOON Head Human Resource LIM HOWE RUN Head Regulatory Management and Strategic Investments LIM LAY HONG 3 Chief Financial Officier CHRIS LIM Managing Director SP Training and Consultancy Company SAMUEL TSO Head Group Safety and Health WONG CHIT SIENG Chief Information Officer WONG KIM YIN Group Chief Executive Officer 1 Till 21 February 2015 2 From 1 May 2015 3 Till 31 March 2015 4 From 13 March 2015 14 GROUP STRUCTURE SP PowerAssets SINGAPORE OPERATIONS Singapore District Cooling AUSTRALIA OPERATIONS SGSP (Australia) Assets (40%) SP Cross Island Tunnel Trust PowerGas SP Training and Consultancy Company SP Telecommunications AusNet Services (31.1%) SP PowerGrid Power Automation (51%) SP Services SINGAPORE OPERATIONS We own and operate Singapore’s electricity and gas transmission and distribution networks. We also provide meter reading, billing and customer service support for the utilities market. SP PowerAssets owns the electricity transmission and distribution assets, while PowerGas owns the gas transmission and distribution assets. SP Cross Island Tunnel Trust is a business trust with a portfolio comprising the North-South and East-West transmission cable tunnel assets. SP PowerGrid manages the electricity and gas transmission and distribution networks owned by SP PowerAssets and PowerGas. SP Services provides market support services to customers for electricity, gas, water and refuse removal, and facilitates electricity retail market competition. Singapore District Cooling provides chilled water services for airconditioning in buildings. SP Training and Consultancy Company provides consultancy and training, leveraging SP’s expertise in developing and operating energy utility infrastructure and businesses. SP Telecommunications provides telecommunication infrastructure services. Power Automation is a joint- venture systems integration company providing power system control, smart grid/metering, protection system and substation automation solutions. AUSTRALIA OPERATIONS SGSP (Australia) Assets (SGSPAA) and AusNet Services form the two main arms of our business in Australia. Together, their presence spans eastern Australia, and includes electricity and gas transmission and distribution ownership and operation, as well as related services. SGSPAA comprises Jemena, which owns and operates gas transmission pipelines, and gas and electricity distribution networks in New South Wales, Queensland, Victoria and the Australian Capital Territory, and Zinfra Group, which provides engineering, operations, maintenance and construction services to Jemena and external clients. AusNet Services (formerly known as SP AusNet) owns and operates Victoria’s electricity transmission network, an electricity distribution network in eastern Victoria, and a gas distribution network in western Victoria. 15 THEN SIMPLE JOYS, RICH TREASURES The bell of the ice-cream man and his trusty peddle-cart meant a welcome respite from the heat. From sweet corn to strawberry, the flavours tasted best when shared. NOW Best friends stick by us through every season of life. They light up a dark day, cheer us through our victories and are right there with us through life’s special moments. From left to right SALIMAH BINTE SULAIMAN Executive Assistant, Customer Relationship Management, SP Services KELLEY TAN YUE KEE Manager, Finance, Singapore Power CORPORATE GOVERNANCE ETHICS & ACCOUNTABILITY The Group endeavours to enhance shareholder value by ensuring the highest standards of corporate governance, transparency, accountability and integrity. The Group adheres closely to the principles and guidelines set out in the Singapore Code of Corporate Governance 2012 (the Code) for listed companies. The Company has adopted the Code as its guide for best practice standards and put in place an internal framework to ensure good corporate governance in its business practices and activities. The Whistleblower Policy, implemented in 2005, seeks to strengthen ethical business conduct in the Group. SETTING DIRECTION The Board provides broad strategic directions for the Group and undertakes key investment and funding decisions. In addition, the Board ensures that Management maintains a robust system of internal controls to protect the Group’s assets and reviews the Group’s financial performance. The Board meets at least four times a year to review the Group’s business performance. Special Board meetings may be convened as and when necessary to consider urgent corporate actions or specific issues of importance. During the financial year, the Board met four times and held a Board Strategic Review in November 2014. Directors with potential conflict in specific subject matter are recused from the relevant information flow, deliberation and decisions of such matters. ACCESS TO INFORMATION The Board is provided with relevant information prior to Board meetings and on an ongoing basis so as to enable them to make informed decisions to discharge their duties and responsibilities. Board papers include management financial reports, annual budgets and performance against budget, updates on key outstanding issues and updates on new legislative developments. The Board has separate and independent access to Senior Management. Should the Directors, whether as a group or individually, require independent professional advice to carry out their duties, the Company will arrange to appoint, at the Company’s expense, professional advisors to render due advice. Newly-appointed Directors attend an orientation programme to familiarise themselves with the Group’s business and governance practices. Directors are encouraged to attend appropriate courses, conferences and seminars so as to be better equipped to effectively discharge their duties as Directors. BOARD COMPOSITION There is a strong element of independence in the Board composition. Other than Mr Wong Kim Yin who is also the Group CEO, all the directors are independent. The Nominating Committee reviews the independence of each Director annually and provides its views to the Board for the Board’s consideration in accordance with the Code. It also evaluates the Board’s performance on an annual basis. The current Board size of 10 is appropriate for effective decisionmaking, taking into account the scope and nature of the Group’s operations. Collectively, the Directors have a wealth of expertise and experience in the management of business at senior and international levels. BOARD COMMITTEES The SP Board is supported by board committees to facilitate effective supervision of the Management. These are the Board Executive Committee, the Audit Committee, the Board Risk Management Committee, the Nominating Committee 18 and the Staff Development and Compensation Committee. As and when required for specific projects, special board steering committees and due diligence committees are formed to provide support and guidance to Management. BOARD EXECUTIVE COMMITTEE The Board Executive Committee (ExCo) comprises five Directors, four of whom are independent. The ExCo assists the Board in overseeing the performance of the Company, its subsidiaries and its associated companies. It also reviews, endorses, approves or recommends to the Board for approval acquisitions, financing plans, and the annual operating and capital expenditure budgets of the Group. The ExCo meets at least four times a year. AUDIT COMMITTEE Currently, the Audit Committee (AC) comprises five independent Directors. Members of the AC have recent and relevant accounting or related financial management expertise and experience to discharge their responsibilities. The main function of the AC is to assist the Board in discharging its statutory and oversight responsibilities relating to the financial reporting and audit processes, the systems of internal controls and the process of monitoring compliance within applicable laws, regulations and codes of conduct. Responsibilities of the AC include: • Review and approval of the audit plans of external and internal auditors; • Review of the adequacy of the internal audit function; • Review of the financial accounts of the Group and the Company; • Review of the independence and objectivity of the external auditors; and • Nomination of external auditors for re-appointment The AC holds at least three meetings a year. BOARD RISK MANAGEMENT COMMITTEE Currently, the Board Risk Management Committee (BRMC) comprises five members, four of whom are independent. The BRMC assists the Board in fulfilling its oversight responsibilities by reviewing: • The type and level of business risks that the Company, its subsidiaries and associated companies undertake on an integrated basis to achieve their business strategy; • The policies, procedures and methodologies for identifying, assessing, quantifying (where appropriate), monitoring and managing risks The BRMC is supported by the Group Risk Management Office in its risk governance responsibilities. While the BRMC oversees the SP Group’s risk management framework and policies, the risk ownership remains with the business groups. The BRMC meets at least three times a year. NOMINATING COMMITTEE The Nominating Committee (NC) comprises four Directors, all of whom are independent. The NC is responsible for formulating policies and guidelines on matters relating to Board appointments, reappointments, retirement and rotation of Directors. The NC, in consultation with the Chairman of the Board, considers and makes recommendations to the Board on the appropriate size and needs of the Board. New Directors are appointed by the Board after the NC has endorsed their appointment. New Directors must submit 19 CORPORATE GOVERNANCE (CONT’D) themselves for re-election at the next Annual General Meeting (AGM) of the Company pursuant to the Articles of Association of the Company. The Articles of Association of the Company also require no less than one-third of the Directors to retire by rotation at every AGM. The NC meets at least twice a year. STAFF DEVELOPMENT AND COMPENSATION COMMITTEE The Staff Development and Compensation Committee (SDCC) comprises four Directors, all of whom are independent Directors. The SDCC oversees the remuneration of the Group Chief Executive Officer and senior executives. The SDCC establishes and maintains an appropriate and competitive level of remuneration to attract, retain and motivate senior executives to manage the Group successfully. No Director is involved, or has participated, in any proceedings with respect to his or her own remuneration. The SDCC meets at least twice a year. COMPOSITION OF BOARD AND BOARD COMMITTEES AS AT 31 JULY 2015 Board Members Audit Committee Board Executive Committee Board Risk Management Committee Nominating Committee Staff Development & Compensation Committee Tan Sri Mohd Hassan Marican, Chairman – Chairman – Member Chairman Mr Ho Tian Yee – Member Chairman – – Mr Tan Chee Meng Member Member – Chairman – Mr Choi Shing Kwok Member – – Member – Mrs Oon Kum Loon Member – Member – Member Mr Tan Puay Chiang – Member Member – – Mr Ong Yew Huat Chairman – – Member – Mr Timothy Chia Chee Ming – – Member – Member Mr Ng Kwan Meng Member – – – Member Mr Wong Kim Yin, non-independent – Member Ex–officio – – 20 RISK MANAGEMENT The SP Group’s guiding principle is that every employee is a risk manager in his respective area of work. Key risk issues and mitigation plans are proactively highlighted to the Risk Management Committees of the respective subsidiaries as well as to the BRMC. We continue to promote a culture of risk awareness amongst staff through initiatives such as induction courses and workshops, publishing relevant articles in company periodicals, and regular interaction between risk management teams and risk owners. KEY RISK MANAGEMENT INITIATIVES IN FY14/15 • Enhancement of existing risk management processes • Update on the impact of Full Retail Contestability on SP Services • Fraud Risk Assessment Review for SP Services, the Infocomm Technology Department (ITD) and the Finance Department (Treasury and Settlement) • Review of SP PowerGrid’s key operational risks – Network & Tunnel Construction • Review of IT risk – Cyber Security & Personal Data Protection Act Compliance • Review of Singapore District Cooling’s key operational risk – Plant, piping and system network • Participation as an observer and suggested areas for improvement in Business Continuity Management Exercises. 21 AWARDS & ACCOLADES ISO 9001:2008 Certification For Quality Management System SP PowerGrid (Distribution Control & Customer Services Section) by Certification International, FY06/07 to present SP PowerGrid (Network Development) (Electricity) by Certification International, FY02/03 to present SP PowerGrid (Network Management) (Electricity) by Certification International, FY02/03 to present SP PowerGrid (Gas Operations) by SGS International Certification Services Singapore Pte Ltd, FY00/01 to present SP Services by BSI Management Systems, FY04/05 to present ISO/IEC 17025:2005 in Electrical Testing for Electricity Meters SP PowerGrid by the Singapore Accreditation Council – Singapore Laboratory Accreditation Scheme, 2000 to present ISO/IEC 17025:2005 in Electrical Testing for Current Transformers SP PowerGrid by the Singapore Accreditation Council – Singapore Laboratory Accreditation Scheme, 2000 to present ISO/IEC 27001:2013 in Operations and Maintenance of Downstream Gas Transmission and Distribution SP PowerGrid (Gas Operations) by TÜV SÜD PSB Pte Ltd, 2014 to 2017 ISO/IEC 17025:2005 in Calibration and Measurement for Gas Flow Meters SP PowerGrid by the Singapore Accreditation Council – Singapore Laboratory Accreditation Scheme, 2005 to present bizSAFE Partner Award SP PowerGrid by Workplace Safety and Health Council, 2015 SS506 Part 1:2009 BS OHSAS 18001:2007 Certification of Occupational Health & Safety Management System SP PowerGrid by Certification International, 2014 to 2017 SS506 Part 3:2013 Certification for Occupational Safety & Health Management System SP PowerGrid (Gas Operations) by Certification International, 2015 to 2018 Construction Excellence Award (For Submarine Gas Transmission Pipeline Crossing West Jurong Channel) SP PowerGrid (Gas Operations) by Building Construction Authority, 2015 Singapore Innovation Class Certification SP Services by SPRING Singapore, 2015 to 2018 Singapore Quality Class Certification (STAR) SP Services by SPRING Singapore, 2010 to 2018 Singapore Service Class Certification SP Services by SPRING Singapore, 2010 to 2018 22 BS OHSAS 18001:2007 Certification for Occupational Health & Safety Management System SP Services by Bureau Veritas, 2014 to 2017 Achiever Award, Work-Life Excellence Awards SP Services by Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP), 2014 ‘Best Companies For Mums’ SG50 Special Award SP Services by National Trades Union Congress Women’s Development Secretariat (NTUC WDS) and TAFEP Most Innovative Use of Infocomm Technology Award, National Infocomm Awards Singapore District Cooling by IDA and SiTF, 2014 BS OHSAS 18001:2007 Certification for Occupational Health & Safety Management System Singapore District Cooling by TÜV SÜD PSB Pte Ltd, 2014 to 2017 People Developer Standard Singapore Power, 2000 to 2017 SP PowerGrid, 2005 to 2017 SP Services, 2005 to 2018 by SPRING Singapore NKF Extraordinary Employer Award Singapore Power by National Kidney Foundation, 2014 Minister’s Honour Roll (Star) Singapore Power Group by the Ministry of Home Affairs, 2013 to 2018 NS Advocate Award for Organisations Singapore Power Group by the Ministry of Defence, 2015 to 2018 Singapore H.E.A.L.T.H. Platinum Award Singapore Power Group by the Health Promotion Board, 2004 to 2018 10-Year Outstanding Special Events Award Singapore Power Group by the Community Chest, 2015 Special Events Platinum Award Singapore Power Group by the Community Chest, 2015 SHARE Corporate Silver Award Singapore Power Group by the Community Chest, 2015 Prism awards: Excellence Award in Outstanding Internal Communications Campaign Singapore Power by the Institute of Public Relations of Singapore, 2015 Asia-Pacific Stevie Awards: Gold Award, Communications/PR - Campaign: Internal Communications Singapore Power, 2015 International APEX awards for spectrum staff magazine: Grand Award, Design & Illustration. (Feb/Mar 14) Excellence Awards, Most Improved Magazines (Dec 14/Jan 15) and Feature Writing (Dec 13/Jan 14) Singapore Power by Communications Concept, Inc., 2015 23 THEN SETTING ELECTRIFYING STANDARDS Behind Singapore’s resilient power infrastructure is a team that knows what goes into building a world-class system. They walk the ground, keep a keen eye on quality and safety, and anticipate the nation’s power needs decades into the future. TAN LYE SOON Principal Engineer, Gas Operations NOW Most customers in Singapore have never experienced an electricity disruption. In 2014, the average person encountered just 20 seconds of outage a year, if at all. By monitoring the health of our network and drawing on advanced technologies, we’ve kept the lights on. From left to right MOHAMMED HAIKAL BIN ROSLAN Operation Officer, Electricity Operations, SP PowerGrid KOH CHEE KEONG Head of Section, Electricity Operations, SP PowerGrid TOK PEK CHEW Head of Section, Electricity Operations, SP PowerGrid BUILDING ON TRUST gas supply for our customers. This year, we are laying a new 14 km gas transmission pipeline from Jalan Bahar to Mandai that will deliver natural gas from the Singapore LNG Terminal to customers in the northern part of Singapore. The final portion of this new transmission pipeline is targeted for completion in September 2016. OPERATIONAL EXCELLENCE Mobilising and tracking the deployment of service crew for supply restoration are Assistant Operation Officer Rosli Bin Ramli (left) and Operation Officer Tan Chi Keong Power disruptions in Singapore are already among the lowest in the world. In the last financial year FY14/15, SP reduced that even further, and continued to work towards further improving network reliability. We have grown our electricity network capacity with the completion of the new 230kV Tembusu substation in Jurong Island. Three more transmission substations are currently under construction, and another three are being planned. As our electricity network expands, so will our ability to support Singapore’s growth, including the next phase of development for the energy hub on Jurong Island. We continue to embrace new technologies in our operations. We have installed and improved upon a number of conditioning monitoring technologies that have helped to ensure the health of our various systems. More substations have been fitted out with wireless remote monitoring and control devices, which allows us to quickly check that they are performing as well as they should. One of our largest investments to this effect, the Transmission Cable Tunnel Project, is now three years away from completion. Located 60 metres underground, deeper than the MRT tunnels, these two cross-island deep cable tunnels will help us maintain Singapore’s electricity network as one of the most reliable in the world. We continue to expand our gas network to ensure safe and secure World-class Network Performance Singapore’s power supply, already one of the most reliable in the world, became more so last year. In FY14/15, we have improved Singapore’s electricity network TWENTYPOWERFACTS “GAS” HOW WE FIRST STARTED? 01 Singapore Power has its roots in the Singapore Gas Company, which was formed in 1864 to provide piped gas to light Singapore’s street lamps. Back then, workers had to climb ladders to physically light the street lamps. When the locals first saw gas-lit street lights, they were mystified and would touch the posts gingerly in anticipation of finding them hot. At their peak, there were more than 4,000 gas-lit street lights in Singapore. It wasn’t until 1956 that the last gas street lights were replaced by electric ones. 26 reliability, as measured by the System Average Interruption Duration Index (SAIDI), by 54 per cent. A customer in Singapore would have experienced 0.34 minute of supply interruption for the full year on average, compared to 0.74 minute the previous year. This further strengthened Singapore’s lead in the 2014 global benchmark study on network reliability conducted by DNV GL. By comparison, a customer residing in Hong Kong, Tokyo, New York City or London would have experienced supply interruptions lasting 2.3 minutes, 5 minutes, 14 minutes or 50 minutes, respectively, on average. The performance of our gas network also fell within set targets. The SAIDI and SAIFI (System Average Interruption Frequency Index) scores for last year were 0.14 minute and 0.00073 interruptions per customer per year respectively. INVESTMENT IN INFRASTRUCTURE Electricity Network Development On 3 September 2014, we officially opened the Tembusu 230kV substation on Jurong Island. The S$162 million facility is the first and only substation in Singapore that has installed 500MVA 230kV series reactors, which ensured safe and stable power supply in an area of high demand. The new substation will help meet the growing needs of Jurong Island’s energy and petrochemicals industries. The construction of a second major project, a 400kV substation, is still underway on the island. Scheduled to be completed in FY18/19, this new substation will decrease the load on the current substations serving Jurong, TWENTYPOWERFACTS WORLD-CLASS RELIABILITY Singapore has the shortest and fewest electricity outages in the world, according to a global benchmark study in 2014. The average customer in Singapore experienced a total of about 44 seconds of unplanned electricity outage that year, compared to 5 minutes in Tokyo, 14 minutes in New York and 50 minutes in London. 44 02 Our customers in the heart of Singapore’s financial district continued to enjoy an uninterrupted, cost-effective and reliable alternative to conventional cooling systems. For the second consecutive year, Singapore District Cooling (SDC) provided chilled water at a constant 6 degrees Celsius to buildings without any disruption, cooling the air within. SDC’s safety record also remains unbroken, with zero accidents for the second consecutive year. Deputy Prime Minister Teo Chee Hean talking to SP staff about mobilisation responses during power supply disruptions 27 BUILDING ON TRUST (CONT’D) and help meet an anticipated increase in power demand from upcoming Jurong Island developments over the next five years. It will also supply power to Jurong and Tuas on the mainland via undersea cable tunnels. • Upper Jurong II 230kV substation This substation serves as a primary source to meet the demand growth at the Jurong area. It will also support the future Tuaspring power plant connection. • Changi Expo 66kV underground substation Our first underground substation will be located under Changi Business Park (CBP) in Singapore. It will power the proposed Downtown Line (DTL). The underground transformers at the Changi Expo substation are scheduled to be commissioned by end December 2015. The Changi East 230kV substation meets the rapidly growing demand in Eastern Singapore TWENTYPOWERFACTS AROUND THE WORLD AND BACK Singapore’s electricity cable network has grown almost 60 per cent in the past 20 years – from 16,610 km in 1995 to 26,458 km today. That’s 1995 16,610 km 2015 26,458 km 03 almost the distance from Singapore to San Francisco and back! Other electricity projects in progress include: • Changi East 230kV substation This substation will meet the rapidly growing demand for power in eastern Singapore. The region is currently served by the Paya Lebar 230kV substation, which also serves the industrial and commercial parks in Changi South and Changi North, as well as other major developments in the vicinity including the Changi Water Reclamation Plant (CWRP), Changi General Hospital and St. Andrew’s Community Hospital. Gas Network Development The natural gas network was extended by 5.66 km to connect to more industrial customers, while the town gas network was extended by 47.12 km to serve residential and commercial premises mainly in the Bukit Batok, Choa Chu Kang, Marina, Sengkang, Yishun, Punggol and Tampines housing estates. Since the Liquefied Natural Gas (LNG) Terminal commenced operations in May 2013, SPPG has continued to extend the gas transmission pipeline connected to the LNG Terminal. This year, a new gas transmission pipeline of approximately 14 km is being laid from Bahar Offtake Station to Mandai Offtake Station II. The project is targeted for completion in September 2016. Intelligent 28 To overcome the construction complexities of this project, we employed new design and tunnelling techniques, and an Instrumentation Data Management System (IDMS) jointly developed by SP and our contractors. The IDMS provides realtime updates from the tunnels to all parties involved, and allows swifter and more coordinated responses, better risk management and the adoption of mitigation measures where necessary. For the construction of the cross-island cable tunnel, the tunnel boring machine excavates through soil and rock strata underground Pigging was carried out for the newly commissioned gas transmission pipeline from Tuas South Offtake Station to Bahar Offtake Station. Two transmission customers, namely Sembcorp Tembusu Cogen and Evonik, were connected to the gas transmission network this year. The Gas Market Operations Section of the Transporter manages the operations and transactions of market participants via the Gas Transportation IT System Solution (GTSS), an IT application system designed with the requirements of the Gas Network Code (GNC) in mind. This year, SPPG implemented 27 GNC modifications that were approved by the Energy Market Authority. A major GTSS modification was undertaken to facilitate the changing of 4-hourly to 1-hourly gas nomination for injection at the SLNG Terminal. Transmission Cable Tunnel Project We made good progress on the Transmission Cable Tunnel Project, achieving two major milestones when the project team witnessed the Tunnel Boring Machine (TBM) breakthrough at the Paya Lebar and Rangoon shafts in February 2015. A five-year project scheduled to be completed in 2018, it is one of our longest and biggest infrastructural projects, and will ensure that Singapore continues to enjoy uninterrupted power for years to come. When completed, the two 35 km tunnels being laid 60 m (about 18 storeys) underground will hold transmission cables sending power to households, offices and factories. Cables can be accessed through the two tunnels, allowing them to be maintained and replaced more easily, and reducing the need for excavation at ground level. Improved Health Checks on Electricity Assets We remained vigilant about conducting condition monitoring or “health checks” on our power networks, successfully pre-empting 72 network failures during FY14/15 which could have cost us S$2.87 million. Condition monitoring is key in helping us prevent supply interruption. One of our condition monitoring technologies, the Oscillating Wave Test System (OWTS), has helped to avert 164 cases of potential cable failure from the time it was implemented in 2006 and the end of FY14/15. We also took further steps to improve the reliability and performance of one of our most valuable assets, the Transmission Gas Insulated Switchgear (GIS). We fitted 25 extra high voltage transmission substations with online Partial Discharge Monitoring Systems (PDMS), which helps us detect GIS faults early and avoid equipment failure. We also installed 29 BUILDING ON TRUST (CONT’D) online Dissolved Gas Analysis (DGA) monitoring systems for 36 transmission transformers and shunt reactors. To aid surveillance and monitoring, we installed wireless remote monitoring and control devices for another 100 units of 6.6kV substations, bringing the total to 1,400 substations. Asset Health Index System We developed the Asset Health Index (AHI) System to assess the condition of our transmission network assets. The AHI System enables us to take a more objective and systematic approach to the planning and prioritising of the renewal of ageing assets. Process Automation & Field Mobility We embarked on many initiatives to improve productivity in SPPG. For example, the Touch2Plan project completed in June 2014, helped digitise the vetting process for substation drawings, eliminating the need for print outs to be physically circulated, and speeding up the entire process within the company. accurately reflected, and there is an updated remarks column. Better Condition Monitoring of Gas Assets We improved the monitoring process for our gas pipelines, introducing a Pipeline Integrity Condition Monitoring System (PICMS) on 27 April 2015. Previously, gas pipeline data was collated and analysed manually. PICMS analyses condition monitoring data and provides risk-based information, thereby supporting safe and reliable operations of our gas transmission assets. The system also pitches the integrity of our pipelines against established engineering standards, and analyses the cathode protection system’s performance along the pipelines, providing a clear report of existing and potential issues. One of our goals is to align maintenance and inspection activities to ensure effective operations. Preventing and Managing Outages Further steps were taken to reduce outage duration in Singapore. In December 2014, we introduced an Outage Management System (OMS) which enables us to respond and restore power faster in the event of a power failure. The OMS cuts our response time by 20 per cent. TWENTYPOWERFACTS NIPPING PROBLEMS IN THE BUD 04 Why is electricity supply in Singapore so reliable? Condition monitoring, or regular health checks of our equipment and infrastructure, has helped us avert more than 800 potential network incidents and disruptions since 2001. We also followed up on the substation inspection app first launched in March 2014 with an improved version in November 2014. This new version comes with further enhancements such as flexible substation listing retrieval including for decommissioned substations. Section names are From Left: Gas Transmission Projects Technical Officer Mohamed Musa bin Abdul Majeed, Executive Engineer Lian Junyue, and Technical Officer Yakob Bin Mahdar preparing to carry out equipment maintenance works at an offtake station 30 With the OMS, several data systems are available at a single source. An officer can now take a customer call, find out which power zone the disruption is located in, dispatch a crew and record details of the power restoration from the same seat. OMS can also flag previous issues to indicate if the outage is a one-time occurrence or a chronic one that requires further investigation. Our future plans include equipping service teams with tablets, so they can receive information wirelessly and fix problems even more quickly. Mr Jimmy Khoo, Managing Director of Singapore District Cooling, receiving the National Infocomm Award from Prime Minister Lee Hsien Loong Improved Vehicle Tracking System We replaced an ageing computer system used to track the movement of our vehicles with a new Utility Vehicle Management System (UVMS). It enables real-time tracking of all SPPG vehicles, and control centres can now monitor multiple vehicles on one screen. This lowers maintenance costs and improves our operations. Pipeline And Riser Inspection System SPPG embarked on a mobility solution known as the Pipeline And Riser Inspection System (PARIS) in October 2014 to improve productivity. PARIS allows remote assignment of gas riser inspection jobs to field inspectors through the use of electronic tablets. The system also allows inspectors to file inspection reports and site photographs remotely to the servers. This reduces the inefficiencies of manual job assignment and also minimises the use of paper. Since its implementation, PARIS has helped to cut down waste and optimise the deployment of existing resources, achieving productivity and cost savings. Greater Efficiency at Singapore District Cooling An idea from a team at our Singapore District Cooling plant won a National Infocomm Award in the Most Innovative Use of Infocomm Technology (Private Sector – SME) category last year. The team came up with an idea called iTransform, which is a generator of simple apps, integrated with the innovative use of low-cost smart sensors. The initiative will allow technicians and operators to convert paper forms to electronic apps. This not only improves productivity but reduces the cumbersome use of paper forms. This digitisation and IT drive will enable SDC to be a “Smart” company, in line with Singapore’s Smart Nation vision. TWENTYPOWERFACTS COOLEST IN THE WORLD 05 Singapore Power does not just power up the Marina Bay area, it also cools it down. Singapore District Cooling, a subsidiary of Singapore Power, produces chilled water at 6 degrees Celsius that is piped to Marina Bay Sands, Gardens by the Bay, Marina Bay Financial Centre and many other buildings in the premium Marina Bay area for their air-conditioning systems. In fact, Singapore District Cooling runs the largest underground district cooling network in the world. 31 THEN STAR SERVICE We believe in stellar service with a smile, at every encounter. Despite evolving needs, our customers remain at the centre of all we do. Far left CHUA JIE YING Customer Care Officer, SP Services NOW Helping you manage your utilities transactions through just one phone call, one click of a mouse on the computer, one stop at our service centre, and all in one business day. SERVING UP POWER WITH A SMILE From a mobile app allowing customers to better manage their utilities at the touch of a button to supporting the use of greener energy options, SP Services’ commitment to excellence enabled us to once again bring service levels to awardwinning heights last year. We were delighted to be awarded SPRING Singapore’s Innovation Class (I-Class) award in recognition of our service innovations. Customers also enjoyed greater convenience with e-Kiosks at all our customer service centres, a new one-stop mobile app, and faster feedback mechanisms. Customers can use one of the e-Kiosks at SP Services’ Customer Service Centres to carry out their utilities transactions We took our support for solar power generation a step further, and are excited about our participation in the Demand Response Scheme, a national initiative that will increase the reliability and efficiency of Singapore’s energy sector. The results speak for themselves: our customer satisfaction survey last year showed satisfaction at its highest level since we started commissioning the survey in 2005. SERVICE EXCELLENCE External Recognition We were proud to bag the Innovation Class (I-Class) award in October last year from the national standards and accreditation body, SPRING Singapore. The award recognises how our creative new ideas have translated into better service for our customers. It joins other SPRING awards we have received over the years, including the Singapore Quality Class Star, People Developer and Singapore Service Class (S-Class) awards. These awards relate not just to service, but also to business excellence – how our organisation is effectively run to serve our customers well, and to sustain strong business performance. Staying Connected SP also continued to make a concerted effort to stay connected with our customers and in touch with their changing needs. We often meet with representatives from various industries to provide them with updates on our projects and to better understand their needs. In April, SP PowerGrid (SPPG) hosted the 5th Power Quality Interest Group meeting for the banking industry at the Labrador 230kV substation. Members of the group learnt about TWENTYPOWERFACTS ONCE IN A LIFETIME 06 Singapore consumers enjoyed a high level of power reliability experiencing 99.9999% interruption-free electricity supply. For most, that would be no more than one power outage in their lifetime. 34 the continuous improvements SPPG has made to its network performance and reliability, and were given a tour of the Power Quality Centre. That same month, SPPG held the 9th Power Quality Advisory Panel meeting at Sentosa Golf Club. Members of the panel include senior management from various semiconductor, pharmaceutical, petrochemical and chemical companies in Singapore. The panel serves as an avenue for feedback from these industries, and promotes collaboration and knowledge sharing on power quality management. Satisfaction Guaranteed An independent annual customer satisfaction survey showed customer satisfaction levels at a record high. The survey of 1,202 respondents, conducted between October 2014 and February 2015, found that 88 per cent were “satisfied” or “very satisfied” with the service they received from SP Services, in areas including responsiveness and accuracy of information. SP’s satisfaction rankings were higher than those of seven other large Singapore service providers that our customers frequently interact with. We also outperformed utility providers both in Asia and other parts of the world. ENHANCING CUSTOMER EXPERIENCES Greater Convenience After decades of being located off Orchard Road, SP Services’ Customer Service Centre left its Somerset home in March 2015 to move to the Raffles Place-Chinatown area. Customers can now access our services at our new service centre on Cross Street, conveniently located next to the Telok Ayer MRT station. TWENTYPOWERFACTS MILLIONS OF METERS Each of our 1.4 million customers has meters to measure their electricity, water and gas usage. On average, SP Services’ meter readers read some 75,000 meters a day while our SP technicians install close to 500 new meters a day. 07 All three of our customer service centres – the other two are at Toa Payoh and Woodlands – now have self-service e-Kiosks where customers in a rush can apply for or terminate a residential utilities account, view and print utilities bills and payment slips, and submit meter readings, among other things. Mohamed Asadullah bin Mohd Khalid, Meter Reader, leveraging technology to ensure reliable meter data readings SP On-the-Go While we upgrade our physical locations, we continue to emphasise our digital channels. With more customers going mobile, SP Services has launched a host of service channels for users on the go, from self-service e-Kiosks and online FAQs to e-billing. In January 2015, we introduced a mobile app that will help users reduce their energy and water consumption, lower their utilities bill and do their part in conserving the environment. 35 SERVING UP POWER WITH A SMILE (CONT’D) Teo Kai Zhi, Customer Care Officer (right), assisting a customer at the new SP Services Customer Service Centre at Cross Street With the one-stop app, users can access their past bills, track their power consumption against their neighbours’, find out which of their home utilities is consuming the most energy and water, set savings targets and find ways to reduce their bills. They can also submit meter readings and open or close a utilities account using the app. The app was road-tested by 310,000 customers during the pilot phase in the last quarter of 2014 and was well-received. Quicker Feedback Loop In the pilot trial of our new Electronic Customer Feedback System, customers can look forward to a fuss-free and more convenient way to provide feedback on our services. Instead of having to manually fill up forms, they will be able to send their feedback through a tablet. This touch-button convenience does away with paper forms and also allows for faster responses from SP Services staff. Power to Pay less SP Services has been working closely with the Energy Market Authority and the industry on a national programme that will improve the efficiency and reliability of Singapore’s energy market. The Demand Response (DR) programme will incentivise contestable consumers to adjust their electricity usage in response to high energy prices. The programme will go live in December 15. All contestable consumers who are able to offer a load curtailment of at least 0.1MW can participate in the Demand Response programme. TWENTYPOWERFACTS ONE AND ONLY SP Services is the only utility company in the world that connects residential customers to electricity, water and piped gas within one business day of their application. 08 36 Our key responsibility will be to provide reliable meter data on a daily basis for wholesale and retail settlement. GIVING CUSTOMERS CHOICES Supporting Contestability In the last year, SP Services has provided support and transfer services to a growing pool of contestable customers – commercial or industrial consumers – who can buy electricity from the retailer of their choice or from the wholesale market. We provided retail settlement, meter reading, meter data management, and enabled them to switch seamlessly from one retailer to another to make electricity purchases from the competitive wholesale market. Our recently introduced Advanced Metering Infrastructure (AMI) meters measure contestable customers’ usage at half-hour intervals, yielding accurate data to help consumers decide on the best service provider for them. We have also improved our IT systems to provide reliable back-end support. The number of contestable consumers is set to rise again as the contestability threshold is lowered in July 2015 to an average monthly consumption of at least 2,000 kWh. This will bring the pool of consumers eligible for contestability to 90,000, or 84 per cent of total electricity demand. Electricity Futures The EMA had decided to establish the Electricity Futures Market (EFM) to encourage new generation companies and independent retailers to enter into the Singapore electricity market. This will help to mitigate any market power concentration and further facilitate retail competition. SP Services has upgraded its IT system to support the smooth operation of the EFM. SUPPORTING GREEN SOLUTIONS In support of the increasing interest in solar energy adoption, SP now facilitates requests from contestable consumers who wish TWENTYPOWERFACTS SPOILT FOR CHOICE to sell excess solar energy to the national grid. Previously, they would have had to first register with the Energy Market Company (EMC), an onerous process when the amount of energy to be sold was very small. Now, they have the option of receiving payments from SP Services, which will aggregate their meter readings and settle payment with the EMC on their behalf. This move is aimed at simplifying the administrative process for the generation of solar energy, which is classified as an Intermittent Generation Source (IGS). The IGS scheme was introduced in July 2014. Forty years ago, customers had to make a monthly trip to the former Municipal Building at City Hall to pay their utilities bills. Today, our customers have several payment modes to choose from, like credit card, cheque, Giro and e-banking. If you prefer a friendly face to process your payment, you can still make your way to any one of our Customer Service Centres at Cross Street, Toa Payoh or Woodlands. BILL$ 09 37 THEN EMPOWERED TO EXCEL From the classroom to the field, our people are armed with the knowledge, skills and exposure to give their best to their customers, company and country. TAN SWEE SENG Senior Trainer, Training NOW Singapore Power has awarded more than 570 higher education scholarships and sponsorships to emerging engineering talent, helms the Singapore Institute of Power and Gas, and is home to possibly the largest number of certified professional engineers in Singapore. From Left U KAR MING Principal Engineer, Electricity Operations, SP PowerGrid MOHAMED AIDIL BIN SALIM Senior Engineer, Electricity Operations, SP PowerGrid LEE PEIRU Executive Engineer, Electricity Operations, SP PowerGrid SHIVA RAJ S/O RATHA KRISHNAN Executive Engineer, Electricity Operations, SP PowerGrid POWER PEOPLE SP Group CEO Wong Kim Yin with our second batch of SP Nithiah Nandan scholars at the SP Scholarship Award Ceremony 2015 At SP, we believe that people are our most important asset. We take pride in how we care for our people, channelling substantial resources into grooming and building existing and future talents. From nurturing youths in educational institutions, to developing the skills and leadership potential of our staff, our efforts are continuous, and driven by the conviction that it is our people that make us who we are. Our people have been working to power up Singapore even before it was a nation. Last year, six of our power veterans, who joined the organisation in 1964 and 1965, were honoured with 50-years long service awards from SP. They are an inspiration not only to their colleagues, but to all workers in Singapore. BUILDING OUR TALENT PIPELINE Nurturing The Next Generation To ensure a strong pipeline of talent for the power sector, SP awards scholarships, internships and book prizes to students from universities, polytechnics and the Institutes of Technical Education (ITEs) every year. In FY14/15, we awarded Singapore Power undergraduate scholarships to 10 university undergraduates and our second batch of SP Nithiah Nandan scholarships to 21 students from polytechnics and Institutes of Technical Education (ITE). Once they graduate and join us, these scholars will benefit from structured training and job rotations, as well as rich and diverse professional exposure. Since May 2013, we have given out a total of 72 book prizes to students of various tertiary institutions in our ongoing efforts to build mindshare in schools, and to reach out and inspire those with a passion for Engineering. TWENTYPOWERFACTS LEAVE IT TO THE PROFESSIONALS 10 Engineers looking to advance their careers would be in great company at Singapore Power. We have one of the highest number of certified Professional Engineers (95) in Singapore. 40 That year, the scope of the SP Book Prize was expanded to include not just top performers in electrical and power engineering at universities, but also in ITEs and Polytechnics. Ultimately, this will expand the pool of potential engineers and technical staff for the power industry. Hands On Experience We also hosted a record 87 interns from universities, polytechnics, ITEs and junior colleges. The interns – who were assigned a ‘buddy’ to guide them along – were given insights and a first-hand feel of working in the power industry to spark an interest in a career with us. Engineering the Right Skill Sets Our in-house leadership development programme – the Engineering Development for Graduates (EDGE) programme – started its third run for 30 engineers in July 2015. Since EDGE was started in July 2013, over 80 engineers have benefited from the structured programme that trains and develops a pool of multi-skilled engineers to meet SP’s business needs. This not only strengthens the practical engineering foundation of the fresh graduates, but also exposes them to a wide spectrum of our businesses and operations during their formative years. Powering our Leaders In June 2014, we extended a leadership development tool, the 360° Leadership Feedback Survey, to our Deputy Directors and Heads of Section. With this inclusion, 200 of our middle and senior managers are benefitting from feedback on TWENTYPOWERFACTS LIFETIME OF COMMITMENT Through the years, our staff have worked hard to power the nation – even before we were a nation. In 2014, we had three technicians and one meter reading inspector who joined us before Singapore was declared independent in August 1965, back when we were still a part of the Public Utilities Board (PUB ). 2015 1994 11 19841974 1964 Muhammad Redzuan Bin Sulaiman, Gas Operations, Dennis Khah, Electricity Operations, and Leong Qian Wei, Electricity Operations, are part of Singapore Powers EDGE leadership development programme 41 POWER PEOPLE (CONT’D) the effectiveness of their leadership not just from their immediate supervisors, but also from their peers and subordinates. We also conducted four runs of a customised Leadership Milestone Programme – Powering Leaders – to reinforce our leaders’ development in the leadership competencies that address business and management challenges. Participants also benefitted from hearing SP’s senior leaders share their personal leadership experiences relating to strategy, innovation and change management during the programme. STAYING AHEAD WITH OUR LABOUR RELATIONSHIPS In August 2014, SP became the first company in the power and gas industry to sign a Memorandum of Understanding with the Union of Power and Gas Employees (UPAGE) to extend the scope of the union’s representation in certain areas beyond Non-Executives, to include Executives, Engineers and Managers. This initiative was made in acknowledgement of the changing workforce profile in the SP Group of Companies where there has been a growing number of executive employees. CARING FOR OUR PEOPLE With an eye on our employees’ well-being, we re-designed our employee wellness programme to the more holistic StepUp! programme. Launched last year, StepUp! encourages employees to take charge of their personal health and wellness by attending programmes covering areas such as health, parenting, workplace bonding and financial planning. This more holistic approach to total wellness seeks to encourage healthy lifestyle habits within a total wellness framework. Our inaugural Health and Wellness Celebration Week was held in October 2014. Participating staff members were given a healthy snack starter pack and a pedometer to measure the number of steps they walked each day. They also took part in sporting activities, including a mass Telematch event at the Bedok Sports Hall, and the first-ever SP Games which saw more than 400 staff members participate in various competitive team sports. MEETING INDUSTRY NEEDS In September 2014, the Singapore Institute of Power and Gas (SIPG) was established as a one-stop training and development centre for professionals in the power and gas sector. One of the key milestones of SIPG was its recognition as an Approved Training Organisation by the Energy Market Authority (EMA) in June 2015. This will enable SIPG to leverage the Energy Training Fund administered by EMA. NTUC Secretary-General Mr Chan Chun Sing (centre) interacting with SP’s Manangement and UPAGE Delegates To broaden existing training in the area of transmission and distribution (T&D) of electricity and gas, four new courses have been developed. We have started 42 new course development work not only in T&D but also for Power Generation Plants, with industry support. All courses in SIPG will be mapped to the National Energy Competency Framework launched by EMA to ensure that they meet the competency needs of the industry. In addition, to address the emerging and increasingly pervasive use of solar power in Singapore, SIPG has introduced a new course on the Installation and Commissioning of Grid Tied Photovoltaic System. TWENTYPOWERFACTS ALL AROUND YOU Have you ever noticed Singapore Power’s substations or electricity overground boxes in your neighbourhood? There are more than 37,000 overground boxes and almost 11,000 substations across the nation that help to transmit and distribute electricity to our buildings and facilities – combined, that’s 10 times more than the number of bus stops in Singapore. 12 Over the past year, more than 280 training sessions across 100 courses have been organised to develop and deepen the skills of our staff and the industry. SIPG is working with local and global industry players to enhance local capabilities for the present and future needs of the industry. Executive Engineer Zac Teo Zi Cheng (right) cheering his team on during the annual Sports for Life event 43 THEN LIGHTING UP LIVES A helping hand when it’s least expected, and a smile when it matters most. The friends we can count on will get us through each day and are right by our side when we need them. Right TOH BEE HOON JANICE Executive Assistant, Regulatory Management, Singapore Power NOW We flex our muscles and reach out as far as we can – to our pioneers, little ones and families-in-need. Giving our time and energy to create joyful memories that last a lifetime. From left, in blue SP t-shirt JONATHAN OOI WEI HSIN Director, Legal & Corp Secretariat, Singapore Power KOON SWEE LING Manager, Finance, Singapore Power INDRA SHUN Administrative Assistant, Electricity Operations, SP PowerGrid POWERING WITH HEART Just as we power the nation’s growth and economy, SP is also proud to be able to light up the lives of those who need it most. Our efforts centre around donations to the needy elderly through the Singapore Power Heartware Fund, and active volunteerism by employees who devote time to causes such as care for the needy elderly, energy efficiency and safety for the community. Whether through the contribution of funds or time, we play our part in improving the quality of life of communities-in-need, and provide Staff volunteers assembling Power Packs of food essentials, to be distributed to beneficiaries of the Singapore Power Heartware Fund TWENTYPOWERFACTS POWERING THE HEART 13 Powering the Nation is about more than just keeping the lights on and the gas flowing. It’s also about improving the lives of the underprivileged. Since its inception in 2005, the Singapore Power Heartware Fund has supported the delivery of more than 4.9 million warm meals to the doorsteps of needy seniors and made sure seniors were accompanied on more than 82,000 trips for medical and rehabilitation care. sustainable solutions that reinforce our commitment to nation-building. RAISING FUNDS SP Heartware Fund Last year, the SP Heartware Fund reached out to 31,000 beneficiaries of 26 elderly programmes managed by the Community Chest. We were able to provide warm, nutritious meals and medical transport for those who live alone, dementia day care, hospice care, caregiver support, and living expenses for those who live in community homes. In FY14/15, we raised over S$1.2 million for the Fund. This was made possible by staff donations, fundraising events and contributions from members of the public who responded generously to our letters of appeal. Our annual Charity Golf Event, now in its 9th year, raised a record S$600,000 for the Fund last September. Under the Care and Share movement, funds were matched dollar-for-dollar by the Government. Our consistent efforts to raise funds for the Heartware Fund earned us the 2014 Special Events Platinum Award from the Community Chest. More than 30 per cent of our staff make monthly contributions to the Community Chest’s SHARE programme, which provides a stable source of funds to its beneficiaries. In recognition of these contributions, we received the SHARE Silver Award in September 2014. 46 GIVING TIME Besides donating money, our staff were also generous with their time. In FY 14/15, SP staff members spent 5,000 volunteer hours giving back to the community, far exceeding the 3,000-hour target we set for the year. The broad range of volunteer activities undertaken by our staff included presenting a charity gala dinner and concert, distributing emergency preparedness kits to Singapore households, and organising festive outings and celebrations for families from lowincome backgrounds. One highlight was packing and distributing 3,000 Power Packs of food essentials for needy seniors across Singapore. More than 370 staff volunteers spent over 1,600 hours on this activity, some driving their own SP volunteers bringing smiles to the faces of the elderly residents of All Saints Home through games and music vehicles to deliver the kits to destinations island-wide. Another first for SP was our Community Day event on 22 November 2014, held in partnership with Central Singapore and PEACE- Connect. More than 120 staff visited elderly residents living in North Bridge Road and cleaned their one- and two-room rental flats, decluttering, giving the homes fresh coats of paint, and even fumigating to rid some units of bed bugs. We also gave the elderly advice on how to use their electrical appliances safely, and conducted an enjoyable terrarium-making workshop for them. Volunteers and children alike enjoying the magic show during the outreach at Viva Foundation for Children with Cancer 47 POWERING WITH HEART (CONT’D) TWENTYPOWERFACTS 14 NATURAL GOODNESS SP Group CEO Wong Kim Yin (right) with representatives from various partners at the launch of our “Gift of Power” for SG50 CELEBRATING SG50 Free Charging Of Mobile Devices To commemorate the nation’s 50th birthday, SP is giving Singapore a “Gift of Power” to help people stay connected on the go. Two hundred mobile device charging stations are being set up at public hospitals and polyclinics, libraries, tertiary institutions and supermarkets throughout Singapore. These stations offer free charging services for members of the public to give their mobile devices a power boost on us. The stations will also screen public service videos on safety, energy efficiency, charitable causes and other useful topics. Love From The Stars In May 2015, SP was the presenter and main sponsor of Love from the STARS, a charity gala dinner and concert held in conjunction Singapore generates 90 per cent of our electricity today by burning natural gas, which is cleaner than fuel oil. This is up from just 10 per cent less than five years ago. We at Singapore Power are doing our part by transporting natural gas from our neighbours Malaysia and Indonesia through undersea pipes, and transporting it to the power generation companies. SP was the presenter and main sponsor of Love from the STARS which raised $6.4 million for six charities 48 with SG50. Proceeds from the event went to more than 160,000 beneficiaries of six local charities: Singapore Power Heartware Fund, All Saints Home, Sian Chay Medical Institution, Singapore University of Technology and Design scholarship fund, Thye Hua Kwan Moral Charities and Viva Foundation for Children with Cancer. For the first time, international artistes Jackie Chan, Wakin Chau, Jonathan Lee and Eric Tsang collaborated on the same stage for a good cause. Guests included Guest of Honour President Tony Tan and Mrs Mary Tan, Emeritus Senior Minister Goh Chok Tong and Mrs Goh, corporate leaders, sponsors and donors, as well as beneficiaries and their families. Singapore Power contributed more than S$500,000 towards the operating expenses of Love from the Stars and ran the event secretariat, helping to organise and promote the event. SP staff also volunteered their time to bring cheer to the beneficiaries of the charities by organising entertaining activities for them. Through the sale of dinner tables, an auction and outright donations, we helped to raise close to S$6.4 million, exceeding the S$6 million target. Energy Efficiency Taskforce Co-Lead Mike Chan Siang Chin (left) and Electricity Efficiency Centre Executive Assistant Haameshwaran s/o Panirselvam (third from left) show Second Minister for Trade and Industry S Iswaran (second from left) how the Great Energy Challenge is played during the launch of the “Energy Heroes: It’s your Power!” campaign at the Singapore International Energy Week Energy Heroes: It’s Your Power In October 2014, during the Singapore International Energy Week, SP launched a campaign to bring energy awareness to schools. Throughout 2015, some 16,000 students will be treated to an interactive roving exhibit where they will get the chance to learn about energy conservation through interactive games. This joint initiative by Singapore Power and the Energy Market Authority (EMA) is aimed at educating students in a fun and interactive way and inspiring them to take action in energy conservation. TWENTYPOWERFACTS JUST IN CASE 15 Have you ever noticed a giant, bright yellow metallic sphere in the Toh Tuck area? That iconic structure is the Toh Tuck gasholder, opened in 1998, which serves as a contingency store of town gas. The Toh Tuck gasholder can supply the nation with gas for up to 6 to 8 hours, should a backup be needed for the main gas supply from Senoko Gasworks. 49 SAFETY FIRST A PLEDGE TO SAFETY Safety excellence is essential to the responsible delivery of energy. At all our staff events, we reaffirm our pledge to safety. Safety is our highest priority. Every life is precious. Every accident is avoidable. We uphold safe practices and strive for zero accident. TWENTYPOWERFACTS FROM START TO FINISH SP Services processes about 31,000 requests monthly to open and close utilities accounts - that’s more than 1,000 a day on average. Powering the nation is busy work! 17 While delivering a power network that stands amongst the world’s best in terms of reliability and efficiency, we also emphasise the safety of our colleagues, our contractors and our community. Last year, everyone from the senior management to workers on the ground continued to drive home TWENTYPOWERFACTS REACHING DEEP 16 By 2018, Singapore Power will have built the deepest of any utilities or transportation tunnel in Singapore. Our tunnels for electricity transmission cables reach up to 60 m deep – more than the height of a 30-storey HDB block! the safety message by upholding rules and procedures, and through training, regular inspections and personal diligence. We pay special heed to road safety, ensuring that our workers navigate the roads without compromising their own safety or that of the public. Our efforts were recognised by the Workplace Safety and Health Council (WSHC) at their annual industry awards. Taking Care of our People In 2014, our safety performance improved by 50 per cent compared to 2013, as measured by the Lost Time Injury Frequency Rate (LTIFR). Our safety efforts are led by line management, who walk the talk to demonstrate their commitment to safety. Each month, our senior management conducts safety walkabouts at our work sites. This initiative has not only created traction with the rest of the line organisation but has also sent a strong message to both staff and contractors that we make safety a priority. In 2014, we conducted more than 50 senior management walkabouts, and over 15,000 safety observations group wide. To keep an even tighter rein on safety, we expanded the window of reporting safety incidents to include those with injuries resulting in between one and three lostwork days, and also included those incidents in our safety performance. Previously, we only included incidents with injuries resulting in more than three lostwork days, in line with Ministry of Manpower requirements. In 2014, we set up the Group Safety & Health department to further 50 to refresh their skills. In future, the requirement will be extended to all employees who have driving licences. Before setting off for work, the vehicles of the workers are inspected by their supervisor, to ensure that each vehicle does not pose a threat to the driver, passengers or other road-users. Singapore Power Senior Management at a work-site safety walkabout raise safety standards across SP. It we launched a group-wide Vehicle develops and spearheads initiatives and Driving Safety Campaign within the company. These include in February 2015, where risk sharing of lessons learnt from past assessment, safety briefings and incidents and the enhancement training were a key part. Contests of near-miss reporting. This new were organised to encourage staff department’s work complements participation in the campaign. the annual Safety Roadshow that our safety officers have rolled out Safety on the Move at all district offices and the Safety We installed video cameras in our Refresher Course that covered fleet of vehicles, including motor more than 1,700 workers last year. cars and motorcycles. The ‘eye’ in the vehicle encourages our drivers TARGETED SAFETY MEASURES to drive more safely, while the high definition graphics captured For specific activities with high provides an impartial record in the perceived risks, we implemented case of an accident. targeted safety measures to mitigate the risks. A new guideline was also developed that requires all field staff with a Many of our employees have to be driving or riding licence to attend on the road as part of their work. defensive driving or riding training In order to enhance driving safety, respectively once every five years Working at Heights Programme We introduced a Work-at-Height (WAH) programme for staff who often perform tasks high above the ground, for example examining substation roofs or maintaining transformers and switchgears within our substations. The programme covers topics such as fall prevention measures and the safe use of work-at-height equipment like ladders. We also conducted briefings on related safety equipment and WAH regulations, and shared industry best practices. TWENTYPOWERFACTS UNDER THE SEA When an undersea tunnel linking Jurong Island to the mainland is completed in 2018, Singapore Power staff carrying out their work there will be able to walk under the sea to get to Jurong Island – all 4,500 steps or so. 18 51 SAFETY FIRST (CONT’D) TWENTYPOWERFACTS CARVING OUT SPACE To construct two crossisland underground cable tunnels to house the high-voltage transmission cables of the future, we will have to excavate more than 1.1 million cubic metres of dirt, soil and rocks – enough to fill more than 450 Olympic-sized swimming pools! 19 System Certifications We were pleased to receive the following certifications in the past year, in recognition of our safety management system: The safety management systems of both SP PowerGrid and SP Services were certified under SS 506 (Singapore Standard on Occupational Safety and Health Management System) and OHSAS 18001:2007 (International Standard on Occupational Health and Safety Management System). Both systems were subsequently awarded the bizSAFE Star, the highest level of certification under the Workplace Safety and Health Council’s bizSAFE framework. Taking Care of our Contractors We continued to improve the safety of our contractors through frequent communication sessions, safety induction, safety orientation courses, safety inspections, and a post-contract performance evaluation at the end of each project. As part of our contractor safety efforts, our project and safety officers conducted regular safety audits and shared their findings with our contractors, who then carried out corrective actions to improve their own safety. We also had regular dialogues with our contractors to identify areas that may pose a danger to their workers. Through these dialogues, we discovered that workers faced a higher risk of leg injury when doing road works with heavy machinery nearby. We have since installed both rear-view and other additional mirrors on our excavators to remove blind spots. This reduces the chances of excavator operators accidentally injuring their fellow workers performing jobs nearby. We also installed alarms that beep while the machines are in operation, so that surrounding workers are constantly aware that the machine is close by. Safety is a concerted multi-level effort between SPPG, its partners and contractors Safety programmes In July 2014, we initiated a compulsory safety programme for our contractor workers. Safety@ SPPG is conducted in the various native languages of the workers so 52 that the safety message is easily embraced by the workers. Our goal is to raise their safety awareness when performing common jobs like road works. Since the launch of the programme, we have trained more than 1,500 workers. In February 2015, the SP Training Institute customised this course for workers involved in our transmission cable tunnel project. In addition to classroom training, the workers are taken on a tour of a cable tunnel site to see the twostorey-high Tunnel Boring Machine up close. This helps them better understand the need for safety. About 800 cable tunnel workers have undergone this course by the SP Training Institute. We have also conducted briefings on the importance of wearing Personal Protective Equipment (PPE) – including helmets, reflective vests and safety boots – to standardise practices among our contractors. Mr Peter Leong (right) Managing Director, SP PowerGrid, receiving the bizSAFE Partner Award from then Manpower Minister Mr Tan Chuan-Jin have obtained at least bizSAFE Level 4 certification. SP PowerGrid won the bizSAFE Partner Award in February 2015. The award is testimony to SP PowerGrid’s continuous efforts in helping contractors and partners improve safety at both the company and national level. behaviour among our workers as well as to identify and rectify unsafe practices. The footage will also help us share and learn from incidents and near-misses. TWENTYPOWERFACTS 20 AWARDS AND RECOGNITION All contractors who work with us must join the bizSAFE programme, a nation-wide five-step safety programme run by the Workplace Safety and Health Council (WSHC). Since last year, we have required all our contractors and subcontractors to be at least bizSAFE Level 4-certified, up from our previous requirement of bizSAFE Level 3. To date, over 130 of our contractors Recognising Safety To promote a culture of safety, we reward our contractor workers for adopting safe practices by giving them supermarket vouchers on the spot. We also give cash awards to those contractors who have made measurable progress in their safety performance. We will be installing closed-circuit television (CCTV) cameras at critical work sites to encourage safe A POWERFUL HISTORY Some of Singapore’s most prominent arts and entertainment buildings used to be power facilities. One is The Substation at Bras Basah, and another is St James Power Station near Sentosa, which was Singapore’s first coal-fired power plant. 53 FINANCIAL SUMMARY CONTENTS Summary Directors’ Report 55 Independent Auditor’s Report 57 Balance Sheets 58 Income Statements 59 Statements of Comprehensive Income 60 Statements of Changes in Equity 61 Notes to the Summary Financial Statements 63 54 SUMMARY DIRECTORS’ REPORT YEAR ENDED 31 MARCH 2015 IMPORTANT NOTE The summary financial statements as set out on pages 58 to 67 contains only a summary of the information in the directors’ report and financial statements of Singapore Power Limited’s (the “Company”) annual report. It does not contain sufficient information to allow for a full understanding of the results and the state of affairs of the Company or of the Company and its subsidiaries (collectively the “Group”). The full annual report, including the independent auditor’s report on those financial statements and the directors’ report, can be found on the Group’s website www.singaporepower.com.sg. 1. DIRECTORS The directors in office at the date of this report are as follows: Tan Sri Mohd Hassan Marican Mr Ho Tian Yee Mr Tan Chee Meng Mr Choi Shing Kwok Mrs Oon Kum Loon Mr Tan Puay Chiang Mr Ong Yew Huat Mr Timothy Chia Chee Ming (Appointed on 16 June 2014) Mr Ng Kwan Meng (Appointed on 16 June 2014) Mr Wong Kim Yin 2. PRINCIPAL ACTIVITIES The principal activities of the Company are that of investment holding and provision of management support services. Its subsidiaries are engaged principally in the transmission and distribution of electricity and gas, provision of related consultancy services and investments in related projects. 3. UNUSUAL ITEMS DURING AND AFTER FINANCIAL YEAR In the opinion of the directors, no item, transaction or event of a material and unusual nature has arisen during the financial year or in the interval between the end of the financial year and the date of this report which would substantially affect the results of the operations of the Group and the Company for the financial year in which this report is made, or render any item in the financial statements of the Group and the Company for the current financial year misleading, and/or affect the ability of the Group and the Company in meeting the obligations as and when they fall due, except as disclosed in the notes to the full financial statements. 55 SUMMARY DIRECTORS’ REPORT YEAR ENDED 31 MARCH 2015 The summary financial statements set out on pages 58 to 67 was approved by the Board of Directors on 11 June 2015 and was signed on its behalf by: TAN SRI MOHD HASSAN MARICAN Chairman MR WONG KIM YIN Group Chief Executive Officer/Director 11 June 2015 56 INDEPENDENT AUDITOR’S REPORT ON THE SUMMARY FINANCIAL STATEMENTS REPORT TO THE MEMBER OF SINGAPORE POWER LIMITED The accompanying summary financial statements of Singapore Power Limited (the “Company”) and its subsidiaries (the “Group”), which comprise the consolidated balance sheet of the Group and the balance sheet of the Company as at 31 March 2015, the consolidated income statement, statement of comprehensive income and statement of changes in equity of the Group and the income statement and statement of comprehensive income of the Company for the year then ended, and related notes as set out on pages 58 to 67, are derived from the audited financial statements of the Group for the year then ended. We expressed an unmodified audit opinion on those audited financial statements in our report dated 11 June 2015. The summary financial statements do not contain all the disclosures required by the Singapore Financial Reporting Standards. Reading the summary financial statements, therefore, is not a substitute for reading the audited financial statements of the Group. Management’s responsibility for the summary financial statements Management is responsible for the preparation of a summary of the audited financial statements on the basis described in note 1. Auditors’ responsibility Our responsibility is to express an opinion on the summary financial statements based on our procedures, which were conducted in accordance with Singapore Standard on Auditing 810 “Engagements to Report on Summary Financial Statements”. Opinion In our opinion, the accompanying summary financial statements derived from the audited financial statements of the Group for the year ended 31 March 2015 are consistent, in all material respects, with those audited financial statements, on the basis described in note 1. Other Matter The summary financial statements of the Group and Company for the year ended 31 March 2014 were audited by another auditor who expressed an unmodified opinion on those statements on 30 May 2014. ERNST & YOUNG LLP Public Accountants and Chartered Accountants Singapore 11 June 2015 57 BALANCE SHEETS AS AT 31 MARCH 2015 Group Company 2015 2014 2015 2014 $ million $ million $ million $ million (restated)* (restated)* Non-current assets Property, plant and equipment 10,292.1 9,437.5 22.3 24.0 Intangible assets 117.7 106.6 7.6 7.6 Subsidiaries – – 6,854.9 6,779.5 Associates and joint venture 3,010.3 3,354.3 1.3 1.3 Other non-current assets 227.3 170.5 60.3 1.1 Deferred tax assets 8.3 12.1 – – Other investments 197.2 – 197.2 – 13,852.9 13,081.0 7,143.6 6,813.5 Current assets Other investments 3.8 – 3.8 – Inventories 53.0 48.3 – – Trade and other receivables 522.0 730.3 3,827.6 2,689.1 Cash and cash equivalents 1,203.3 3,120.4 544.6 2,872.4 1,782.1 3,899.0 4,376.0 5,561.5 Total assets 15,635.0 16,980.0 11,519.6 12,375.0 Equity Share capital 2,911.9 3,911.9 2,911.9 3,911.9 Reserves (265.9) 39.7 (0.6) – Accumulated profits 5,882.0 5,269.4 4,918.1 4,886.5 Equity attributable to owner of the Company 8,528.0 9,221.0 7,829.4 8,798.4 Non-controlling interests – 46.9 – – Total equity 8,528.0 9,267.9 7,829.4 8,798.4 Non-current liabilities Bank loans 79.7 100.0 – – Debt obligations 3,174.5 3,715.3 – – Other financial liabilities 71.6 111.6 9.4 – Other non-current liabilities 364.7 470.7 3.5 3.6 Deferred tax liabilities 1,150.9 1,099.8 0.4 1.4 4,841.4 5,497.4 13.3 5.0 Current liabilities Trade and other payables 1,531.9 1,886.8 3,668.7 3,567.1 Debt obligations 582.4 162.1 – – Other financial liabilities 13.2 34.0 – – Current tax payable 138.1 131.8 8.2 4.5 2,265.6 2,214.7 3,676.9 3,571.6 Total liabilities 7,107.0 7,712.1 3,690.2 3,576.6 Total equity and liabilities 15,635.0 16,980.0 11,519.6 12,375.0 * See note 2 58 INCOME STATEMENTS YEAR ENDED 31 MARCH 2015 Group Company 2015 2014 2015 2014 $ million $ million $ million $ million (restated)* Continuing operations Revenue 4,840.3 4,793.1 477.3 198.3 Other income 191.7 265.6 5.0 10.3 Expenses - Purchased power (2,873.4) (3,202.7) – – - Depreciation of property, plant and equipment (502.4) (456.2) (4.9) (5.8) - Amortisation of intangible assets (23.8) (21.7) (2.1) (2.6) - Maintenance (87.4) (97.4) (5.9) (4.6) - Staff costs (259.0) (337.0) (60.7) (57.7) - Property taxes (44.1) (56.3) (0.3) (0.3) - Other operating expenses (132.8) (163.0) (24.3) (13.8) Operating profit 1,109.1 724.4 384.1 123.8 Finance income 20.1 13.5 27.9 21.9 Finance costs (88.8) (82.5) (4.8) (6.9) Share of profit of associates, net of tax 146.3 33.3 – – Share of profit of joint venture, net of tax 1.5 3.1 – – Profit before taxation 1,188.2 691.8 407.2 138.8 Tax (expense)/credit (191.8) (151.9) (5.6) 4.9 Profit from continuing operations 996.4 539.9 401.6 143.7 Discontinued operations Profit from discontinued operations, net of tax – 344.6 – – Exceptional items - Gain on derivatives used for economic hedge – 129.0 – – Profit for the year 996.4 1,013.5 401.6 143.7 Profit attributable to: Owner of the Company 991.1 921.8 401.6 143.7 Non-controlling interests

Our Core, Our Future ANNUAL REPORT 2005 Singapore Power Annual Report 2005 1 Contents Chairman’s Statement 7 Board of Directors 10 Corporate Governance 14 Senior Management 18 Corporate Highlights 20 Group Financial Highlights 23 Operational Review 25 • Singapore Power At Home 25 – SP PowerGrid 27 – PowerGas 37 – SP Services 45 • Singapore Power Overseas 51 – SP AusNet 53 – Asia 59 Our People, Our Community 61 2 Singapore Power Annual Report 2005 Our Mission We provide reliable and efficient energy utility services to enhance the economy and the quality of life. Our Values Commitment We commit to creating value for our customers, our people and our shareholders. We uphold the highest standards of service and performance. Integrity We act with honesty. We practise the highest ethical standards. Passion We take pride and ownership in what we do. Teamwork We support, respect and trust each other. We continually learn, and share ideas and knowledge. Singapore Power Annual Report 2005 3 Our Core, Our Future “ Growth, new challenges and adaptability are symbolised in this ceramic wall mural (facing page). The pillars depict the strength which is gained from unity, while the concentric configurations, made up of separate pieces, represent the role that each person has to play in contributing to the whole. Like the individuals who make up the organisation, each piece is unique. ” By Mural Artist Hasan Zolkifly Rahim 4 Singapore Power Annual Report 2005 Wall mural of stoneware with gold ash glaze at Singapore Power Building Singapore Power Annual Report 2005 5 Building on our strengths, we continued to achieve significant progress on many fronts during FY2005. It was a very successful year — SP AusNet was simultaneously listed in Australia and Singapore; network performance improved, maintaining world-class standards; continued investments were made to enhance and expand our electricity and gas networks; partnerships with customers were deepened; and new service initiatives launched. 6 Singapore Power Annual Report 2005 Chairman’s Statement Our Core, Our Future We celebrated our 10th Anniversary during the year under review. It was a significant milestone for all of us at Singapore Power (SP), marking a decade of changes, challenges, and achievements. In the relatively short span of 10 years, we have seen the liberalisation of the electricity industry in Singapore and the transformation of the market to one that is based on competition. The restructuring of the industry and the new rules of a competitive electricity market have had a profound impact on the nature and structure of our business and organisation. We can be justifiably proud of our achievements and our evolution in the liberalised electricity sector. We have done this by strengthening and deepening our core capabilities and expertise to enhance our standing and performance. Today, we are the sole electricity and gas transmission and distribution company in Singapore. Our Australian subsidiary, SP AusNet, owns the sole electricity transmission network and one of the electricity and gas distribution networks in Victoria. We also provide integrated utilities support services for electricity, gas, water and refuse collection in Singapore. And we have maintained our good credit ratings of “AA” from Standard & Poor’s and “Aa1” from Moody’s. Building on our strengths, we continued to achieve significant progress on many fronts during FY2005. FINANCIAL PERFORMANCE For the financial year ended 31 March 2006, SP Group reported a proforma net profit of $726 million, excluding exceptional and nonrecurring items, up 6% from a year ago. Total revenue rose 17.1% to $4.84 billion. Total assets stood at $18.7 billion. Currently, the Group has close to 3,800 staff. SP AUSNET LISTING A SUCCESS A major corporate highlight was the successful simultaneous listing of SP AusNet on the Australian and Singapore stock exchanges. The Initial Public Offering was greeted by enthusiastic response and support from investors in Australia, Singapore, United States and Europe. BIG GAINS IN ELECTRICITY NETWORK PERFORMANCE In Singapore, our network performance achieved considerable improvements, reflecting our commitment to maintaining a world-class power network. There was a shorter system average interruption time; fewer supply interruptions; and lower interruption frequency as well as interruption duration indices. Singapore Power Annual Report 2005 7 Chairman’s Statement Meanwhile, feedback from our second annual customer survey showed better customer satisfaction than that of the first survey in 2004. CONTINUING INVESTMENTS AND EXPANSION Without letting up, we continued to push ahead with investments in our electricity infrastructure to ensure an efficient and reliable delivery of quality power into the future. We also increased the capacity of our natural gas transmission network and expanded the reach of our natural gas and town gas distribution. Priming ourselves for increasing opportunities beyond Singapore, we launched a new initiative called SP Global Solutions (SPGS). It will leverage upon the Group’s core competencies and intellectual property to provide management consultancy to overseas utilities as a means to enter into new markets and seize new expansion opportunities. The natural gas projects could potentially see up to 15,000 properties having access to natural gas for the first time while the transmission network augmentation projects are intended to support and meet load growth in Victoria’s metropolitan and regional areas. DEEPENING PARTNERSHIP WITH CUSTOMERS We are also deepening our relationship with customers in Singapore, working in close partnership with individual companies as well as industry sectors. A high-level Power Quality Advisory Panel, which includes chief executives from industry as members, was formed to address power quality issues at a macro and strategic level. At the industry level, the Electronics & Semiconductor Power Quality Interest Group was inaugurated. Interest groups for the Pharmaceutical and the Chemical & Petrochemical sectors will be launched in the coming year. In Victoria, Australia, SP AusNet further entrenched itself as a leader in electricity transmission and electricity and gas distribution. This follows its success in securing a natural gas extension programme to supply natural gas to a dozen regional towns, in tendering for two major transmission network augmentation projects, and the further expansion and development of its electricity transmission and distribution networks. NEW SERVICE INITIATIVES We continued to move towards improving customer services. A Pay-As-You-Use (PAYU) metering scheme was successfully launched, enabling customers whose utility payments are in arrears to better manage their consumption while discharging their outstanding bills over a period of time. 8 Singapore Power Annual Report 2005 We also made it even easier and more convenient for customers to pay their utility bills by expanding the channels to include the island-wide 7-Eleven convenience store chain. Customers can now pay their utility bills at any 7-Eleven convenience store, at any time — day or night — using cash, NETS or CashCard. A new common utility enquiry hotline was also introduced for the convenience of customers. An independent “mystery” audit last year found that overall service level improved from 77% to 85% over a 12-month period. A Customer Satisfaction Survey reinforced this finding, with results showing that 83% of customers were satisfied with our services. SERVING THE COMMUNITY We have always strived to be a part of the community in which we operate, contributing to charities and worthwhile causes. We are happy that we were able to commemorate our 10th Anniversary Celebrations with the launch of the Singapore Power Heartware Fund. We have raised more than $1 million so far to support Home Help Service programmes administered by the Community Chest. We are committed to raising $1 million a year for three years. My fellow members on the SP Board of Directors have faithfully and diligently carried out their duties, and have been unstinting in their valuable counsel. I would like to extend my deep appreciation to Ms Engeline Teh Guek Ngor who retired from the Board in July 2005. Our achievements in FY2005 were also made possible because of the dedication and commitment of our staff, all of whom can be proud of their role and position in the organisation and its success. The Union of Power and Gas Employees (UPAGE) has been highly effective in representing our staff through their responsible dialogue and partnership with Management to further improve employee relations for the benefit of all. We are also fortunate to have customers and business partners who are willing and responsive in working closely with us. I look forward to your continued support as Singapore Power builds on its core competencies to secure its future. LAST BUT NOT LEAST It has, indeed, been a very busy year for the SP Group, and a very fruitful one too. It is with great pleasure that I acknowledge and thank all those who have been a part of it. NG KEE CHOE Chairman Singapore Power Annual Report 2005 9 Board of Directors MR NG KEE CHOE, CHAIRMAN Mr Ng Kee Choe, 61, is the non-executive Chairman of Singapore Power Limited. He was appointed Director on 1 September 2000 and became its Chairman on 15 September 2000. He is also the nonexecutive Chairman of SP AusNet*. Mr Ng’s other current board directorships include his position as Chairman of NTUC Income Insurance Cooperative Ltd, and Director of Singapore Airport Terminal Services Ltd and Singapore Exchange Limited. He is also the President Commissioner of PT Bank Danamon Tbk of Indonesia, a member of the Temasek Advisory Panel and a member of the Advisory Council of China Development Bank. For his contributions to public service, Mr Ng was awarded the Public Service Star Award in 2001. MR TAN GUONG CHING Mr Tan Guong Ching, 59, is a nonexecutive independent Director of Singapore Power Limited. He was appointed Director on 1 June 2000. He is the Chairman of various companies, including SP PowerGrid Limited, Singapore Technologies Aerospace Ltd, Singapore Technologies Telemedia Pte Ltd, STT Communications Ltd and StarHub Ltd. He is also a Director of Allco (Singapore) Limited and Singapore Pools (Private) Limited. Mr Tan was formerly the Permanent Secretary for the Ministry of Home Affairs. 10 Singapore Power Annual Report 2005 MR ALAN CHAN HENG LOON Mr Alan Chan Heng Loon, 53, is a non-executive independent Director of Singapore Power Limited. He was appointed Director on 1 June 2001 and is also the Chairman of SP PowerAssets Limited. Mr Chan is currently the Chief Executive Officer and a Director of Singapore Press Holdings Ltd. He is the Chairman of Urban Redevelopment Authority and is a member of the External Review Panel (Quality Assurance Framework for Universities), the Board of Trustees, Courage Fund, Board of Governors of The Singapore-China Foundation, INSEAD Singapore Council and INSEAD France. Previously, Mr Chan was the Permanent Secretary for the Ministry of Transport and held directorships in DBS Group Holdings Ltd, The Development Bank of Singapore Ltd and PSA Corporation Ltd. He is currently on the boards of MediaCorp TV Holdings Pte Ltd, MediaCorp Press Ltd, Singapore Press Holdings Foundation Limited and TOM Outdoor Media Group Limited. MR ERIC GWEE TECK HAI Mr Eric Gwee Teck Hai, 67, is a nonexecutive independent Director of Singapore Power Limited. He was appointed Director on 1 January 2001. He is the Chairman of SP Services Limited and a Director of SP AusNet*. Mr Gwee is also a Director of WorleyParsons Ltd and the Melbourne Business School Ltd. In addition, he is the Chairman of the Board of Governors for the Institute of Technical Education (ITE) and ITE Holding Pte Ltd. Mr Gwee was the Chairman of the Public Transport Council from 1989 to 2005. He was also the Chairman of CPG Corporation Pte Ltd and was a Director of ExxonMobil Singapore Pte Ltd till 2001. For his many years of dedicated service to the community, Mr Gwee was awarded the Public Service Star in 1994 and the Public Service Star (Bar)[BBM(L)] in 2004. DR GEORGE ALLISTER LEFROY Dr George Allister Lefroy, 66, is a non-executive independent Director of Singapore Power Limited. He was appointed Director of Singapore Power Limited on 1 June 2000. He is also a Director of SP AusNet* and Cobar Consolidated Resources Ltd, as well as the President/Commissioner of PT Chandra Asri. Dr Lefroy is the Chairman of the Cambridge Australian Trust, Victorian Committee and a State Councillor of St John Ambulance Australia (Victoria) Pty Ltd. He also founded the Bruce Lefroy Centre for Genetic Health Research. Dr Lefroy was formerly the Executive Vice-President of Shell Chemicals Ltd and held directorships in Shell Eastern Petroleum Ltd, Petrochemical Corporation of Singapore Pte Ltd, Basell Eastern Pte Ltd and Saudi Petrochemical Company Ltd. Singapore Power Annual Report 2005 11 Board of Directors MR KEITH TAY AH KEE Mr Keith Tay Ah Kee, 62, is a nonexecutive independent Director of Singapore Power Limited. He joined the Board on 1 January 2002. He currently serves on the boards of several public companies, including Singapore Reinsurance Corporation Ltd, Singapore Post Limited and Stirling Coleman Capital Limited, of which he is Chairman. He is also the Chairman of Aviva Ltd. Mr Tay is currently a board member of the Singapore International Chamber of Commerce, of which he was Chairman from 1995 to 1997. He is also Vice Chairman of the Singapore Institute of Directors. He was the President of the Institute of Certified Public Accountants of Singapore from 1982 to 1992 and was the Singapore Representative on the Council of the International Federation of Accountants from 1987 to 1990. Mr Tay was also Chairman and Managing Partner of KPMG Peat Marwick from 1984 to 1993. MR HO TIAN YEE Mr Ho Tian Yee, 54, is a non-executive independent Director of Singapore Power Limited. He joined the Board on 1 May 2003. Currently, Mr Ho is the Executive Director of Pacific Asset Management (S) Pte Ltd and holds directorships in publicly-listed companies, including Fraser & Neave Ltd, Singapore Exchange Limited and Great Eastern Holdings Ltd. He also sits on the boards of non-listed companies — The Overseas Assurance Corporation Ltd, Times Publishing Ltd and The Great Eastern Life Assurance Company Ltd. Mr Ho was awarded the Public Service Medal in 1997. Mr Tay qualified as a Chartered Accountant in London, UK, in 1968, and is a Fellow of the Institute of Chartered Accountants in England and Wales. He was conferred the first International Award for outstanding contribution to the profession by the Institute of Chartered Accountants in England and Wales in 1988 and the BBM Public Service Star in 1990. The Institute of Certified Public Accountants of Singapore also conferred on Mr Tay the Gold Medal for distinguished service to the profession and made him an Honorary Fellow in 1993. 12 Singapore Power Annual Report 2005 MR TAN CHEE MENG Mr Tan Chee Meng, 49, is a nonexecutive independent Director of Singapore Power Limited. He was appointed Director on 1 August 2005. He is also a Director of SP PowerAssets Limited. Currently, he is the Managing Partner of Harry Elias Partnership and was appointed a Senior Counsel in 2006. Mr Tan is a member of the Singapore Institute of Arbitrators and an Accredited Adjudicator of the Singapore Mediation Centre. He is also on the Panel of Accredited Arbitrators of the Singapore International Arbitration Centre, and of Badan Arbitrase Nasional Indonesia. MR BOBBY CHIN YOKE CHOONG Mr Bobby Chin Yoke Choong, 54, is a non-executive independent Director of Singapore Power Limited. He was appointed Director on 23 January 2006. Currently, he is the Chairman of Singapore Totalisator Board and Changi Airports International Pte Ltd. Mr Chin serves on the boards of the Competition Commission of Singapore and several publicly-listed companies including Oversea-Chinese Banking Corporation Limited, AV Jennings Limited, The Straits Trading Company Limited, Yeo Hiap Seng Limited and Stamford Land Corporation Ltd. He also sits on the Boards of Trustees of the Singapore Management University and the Singapore Indian Development Association (SINDA). He was the Managing Partner of KPMG Singapore from 1992 to 2005 and Chairman of Urban Redevelopment Authority from April 2001 to March 2006. In 2003, Mr Chin was awarded the Public Service Medal. MR QUEK POH HUAT Mr Quek Poh Huat, 59, is the Group Chief Executive Officer and a Director of Singapore Power Limited. Within the Singapore Power Group, Mr Quek serves as Director on the boards of SP PowerAssets Limited, SP PowerGrid Limited and SP Services Limited. He is the Chairman and a Director of PowerGas Limited and SPI Management Services Pty Ltd. Mr Quek is also a Director of SP AusNet*. He is a board director of publicly-listed Singapore Technologies Engineering Ltd. Mr Quek is Singapore’s non-resident Ambassador to Sweden. He was awarded the Public Service Star Award in 1994. Information as at 15 June 2006 * A stapled group comprising SP Australia Networks (Transmission) Ltd, SP Australia Networks (Distribution) Ltd and SP Australia Networks (Finance) Trust, acting through its responsible entity, SP Australia Networks (RE) Ltd. It is dual-listed on the Australian Stock Exchange and the Singapore Exchange Securities Trading Limited. Singapore Power Annual Report 2005 13 Corporate Governance Ethics and Accountability The SP Board is committed to good corporate governance. The principles set out in the revised Code of Corporate Governance 2005 (the Code) for listed companies are followed closely by SP although it is not required to do so. SP has used the Code as its guide and has put in place an internal framework to ensure good corporate governance in its business practices and activities. The Whistleblower Policy, which was launched during the financial year, strengthens ethical business conduct in the Group. SP endeavours to enhance shareholder value by ensuring the highest standards of corporate governance and accountability. SETTING DIRECTIONS The Board provides broad strategic directions for the Group and undertakes key investment and funding decisions. In addition, the Board ensures that Management maintains a sound system of internal controls to protect the Group’s assets, and reviews the Group’s financial performance. The Board meets at least four times a year to review the Group’s business performance. In the last financial year, the Board met seven times and held a Board retreat. Newly-appointed Board Directors attend an orientation programme to familiarise themselves with the Group’s business and governance practices. The Group also provides on-going education on Board processes and best practices. ACCESS TO INFORMATION The Board is provided with complete information prior to Board meetings and on an on-going basis. Board papers include management financial reports, annual budgets and performance against budget, announcement of results, matters requiring Board’s decision, updates on key outstanding issues and disclosure documents as well as updates on new legislative developments. The Board also has separate and independent access to Senior Management and the Company Secretary. The Company Secretary ensures that Board procedures are observed and that the Company complies with the requirements of the Companies Act and other applicable regulations. Should the Directors, whether as a group or individually, require independent professional advice to carry out their duties, the Company will arrange to appoint, at the Company’s expense, a professional advisor to render advice. 14 Singapore Power Annual Report 2005 ACCOUNTABILITY In presenting the annual financial statements to the shareholder, the Board aims to provide the shareholder with a balanced and comprehensive assessment of the Group’s position and prospects. Management currently provides the Board with appropriately detailed management accounts of the Group’s performance, position and prospects on a monthly basis. There is a strong element of independence in the Board composition — independent nonexecutive Directors constitute more than threequarters of the entire Board. The independence of each Director is reviewed annually by a Nominating Committee in accordance with the Code of Corporate Governance. The current size of 10 Board members is appropriate for effective decision-making, taking into account the scope and nature of the Group’s operations. Collectively, the Directors possess a wealth of expertise and experience in the management of business at senior and international levels. BOARD COMMITTEES The Board is supported by specialised committees to facilitate effective supervision of Management. These are the Audit Committee, the Risk Management Committee, the Finance Committee, the Nominating Committee and the Staff Development and Compensation Committee. Audit Committee The Audit Committee (AC) comprises three non-executive Directors, all of whom are independent Directors as defined in the Code. The Board is of the view that the members of the AC have the financial management expertise and experience to discharge the AC’s responsibilities. The members are: Mr Keith Tay Ah Kee (Chairman) Mr Tan Chee Meng Mr Timothy Chia Chee Ming (co-opted external member) The main function of the AC is to assist the Board in discharging its statutory and oversight responsibilities relating to the financial reporting and audit processes; the systems of internal controls; and the process of monitoring compliance with the applicable laws, regulations and codes of conduct. The AC holds at least three meetings each year and is responsible for the following: • review and approval of the audit plans of external and internal auditors; • review of the adequacy of the internal audit function; • review of the financial accounts of the Group and the Company; • review of the independence and objectivity of the external auditors; and • nomination of external auditors for re-appointment. Singapore Power Annual Report 2005 15 Corporate Governance Risk Management Committee The Risk Management Committee (RMC) assists the Board in fulfilling its risk oversight responsibilities. The members are: Mr Ho Tian Yee (Chairman) Mr Tan Guong Ching Mrs Oon Kum Loon (co-opted external member) The RMC reviews and approves: • the type and level of business risks (risk appetite) that the Company, its subsidiaries and associated companies undertake on an integrated basis to achieve their business strategy; and • the Group-wide risk policies, procedures and methodologies for identifying, measuring, monitoring and managing risks that are consistent with its risk appetite. The RMC meets at least three times a year. The RMC is supported by the Group Risk Management Unit in its oversight of SP Group risks. Although the risk management responsibilities of the Board are executed through the organisational set-up mentioned above, the ultimate risk ownership rests with the business groups. Finance Committee The responsibilities of the Finance Committee are to: • consider and recommend, for SP Board’s approval, SP Group’s annual operating and capital expenditure budgets and business plans; • consider and approve SP Group’s mergers, acquisitions, divestments or corporate financial restructuring; • consider and approve or endorse, as the case may be, SP Group’s borrowings and financings; and • consider and approve or endorse such other matters as provided from time to time in the Authority Manual of SP Board. The Committee holds at least two meetings a year. The members are: Mr Ng Kee Choe (Chairman)* Mr Ho Tian Yee Mr Eric Gwee Teck Hai Mr Quek Poh Huat* * Non-independent Nominating Committee The Nominating Committee (NC) is responsible for formulating policies and guidelines on matters relating to Board appointments and re-appointments. The Directors’ performance, contribution and independence are taken into consideration in the Committee’s review and assessment. The NC comprises three Directors. 16 Singapore Power Annual Report 2005 The Chairman of the NC is an independent non-executive Director. The members are: Mr Alan Chan Heng Loon (Chairman) Mr Ng Kee Choe* Mr Quek Poh Huat * * Non-independent The NC, in consultation with the Chairman of the Board, considers and makes recommendations to the Board concerning the appropriate size and needs of the Board. New Directors are currently appointed by way of a Board resolution, after the NC has endorsed their appointment. The new Directors must submit themselves for re-election at the next Annual General Meeting (AGM) of the Company pursuant to the Articles of Association of the Company. The Articles of Association of the Company requires not less than one-third of Directors to retire by rotation at every AGM. maintains an appropriate and competitive level of remuneration to attract, retain and motivate senior executives to manage the Group successfully. No Director is involved or has participated in any proceedings in respect of his own remuneration. The SDCC comprises three Directors, two of whom are independent Directors. The members are: Mr Ng Kee Choe (Chairman)* Mr Tan Guong Ching Mr Alan Chan Heng Loon * Non-independent COMMUNICATION WITH SHAREHOLDER The Company values communication and ensures that timely and adequate disclosures of material information of the Company are made available to the shareholder. Staff Development and Compensation Committee The Staff Development and Compensation Committee (SDCC) oversees the remuneration of the Group Chief Executive Officer and senior executives. The SDCC establishes and Singapore Power Annual Report 2005 17 Senior Management MR QUEK POH HUAT Group Chief Executive Officer MR SIM KWONG MIAN Managing Director (SP PowerGrid) MR YAP CHEE KEONG Chief Financial Officer & Group Head (Corporate Services) MR NINO FICCA Managing Director (SP AusNet) MR ONG KENG KIAT Managing Director (SP Services) MR JOHN BAPTIST TAY Managing Director (PowerGas) 18 Singapore Power Annual Report 2005 MR WONG CHIT SIENG Head (Information Systems) MRS LYNN LOH Head (Human Resource & Administration) MS CHI PING HUEY Head (Legal & Corporate Secretariat) MS LOH HUI YIN Head (Corporate Communications) MR LIM HOWE RUN Head (Strategic Investments) & Head (Group Risk Management) MR WONG TOON SUAN Head (Group Initiatives) Singapore Power Annual Report 2005 19 Corporate Highlights Consolidation and Celebrations Two major events marked SP’s corporate calendar in FY2005 — SP AusNet’s public listing in Australia and Singapore, and SP’s 10th Anniversary Celebrations. Right: An SP AusNet IPO marketing balloon at Raffles Place in Singapore’s central business district In preparation for SP AusNet’s Initial Public Offering (IPO) and its listing, our business interests in Australia were restructured and consolidated. We sold our merchant energy business, and we integrated our transmission and distribution networks under SP AusNet. At the same time, a number of events and activities were organised to commemorate our tenth year of incorporation. In addition to the celebrations, we launched the Singapore Power Heartware Fund to focus our community efforts on helping the elderly in need of assistance. SP AUSNET IPO The SP AusNet IPO, which attracted much interest and was over-subscribed by more than two times, scored a number of firsts for SP and the capital market in Singapore. It is the first time the Group has listed one of its business units. When SP AusNet’s IPO was launched in November 2005, it was also the largest in Singapore since 1993. Additionally, it was the first dual Australian and Singapore IPO. SP AusNet has a primary listing on the Australian Stock Exchange and a secondary listing on the Singapore Exchange. Trading commenced on 14 December 2005. SP AusNet raised more than A$1.4 billion from investors in Australia, Singapore, United States and Europe. The complexity of having to comply with differing regulatory regimes in three separate markets was ably addressed by the team of in-house and external professionals. 20 Singapore Power Annual Report 2005 The SP AusNet IPO offered stapled securities, which is still relatively new in Singapore. Investors in SP AusNet hold triple-stapled securities consisting of one share of SP Australia Networks (Transmission) Ltd, one share of SP Australia Networks (Distribution) Ltd, and one unit in SP Australia Networks (Finance) Trust. SP, through wholly-owned subsidiary Singapore Power International Pte Ltd, holds a majority 51% stake in SP AusNet. SPI Management Services Pty Ltd (wholly-owned by SP) performs management services for SP AusNet under a management services agreement. The key benefits of stapled securities include cash distributions in excess of accounting profits and flexibility for future acquisitions. SP, through its wholly-owned subsidiary, SP (Belgium) Holdings SA, offered a 49% stake or 1.025 billion stapled securities in SP AusNet to investors. In Singapore, 210 million securities were allocated, of which 35 million went to the public. The strong support for the IPO resulted in SP AusNet fixing the price at A$1.38 ($1.75) per security. This represented an annualised forecast distribution yield of 7.96% for the financial year ended 31 March 2006, and increasing to 8.17% for the financial year ending 31 March 2007. Top: Group CEO Quek Poh Huat (right) and SGX CEO Hsieh Fu Hua at the start of trading for SP AusNet on the Singapore bourse. Left: First day of trading for SP AusNet on the Australian exchange Singapore Power Annual Report 2005 21 Corporate Highlights Minister of Trade and Industry, Mr Lim Hng Kiang, witnessing the presentation of the cheque for $750,000 to the National Council of Social Service SINGAPORE POWER 10TH ANNIVERSARY CELEBRATIONS Having successfully propelled itself from a domestic-based utility company to an international and dynamic group with a footprint across the Asia-Pacific region, SP celebrated its 10th Anniversary during the year. The highlight of the celebrations was the Anniversary Dinner held on 1 October 2005, which brought together key partners and players who have contributed to the development of the energy industry in Singapore. Some 700 guests and staff attended the Dinner, which was graced by the Minister of Trade and Industry, Mr Lim Hng Kiang, and Mrs Lim. The Minister launched the Singapore Power Heartware Fund during the Dinner at which a cheque for $750,000 was presented to the National Council of Social Service. Of the amount presented, $538,000 was raised through the sale of the dinner tables. The remaining amount was raised through donations from corporate sponsors and a pledge card drive among our staff, with SP matching staff pledges dollar-for-dollar. SINGAPORE POWER HEARTWARE FUND As SP celebrated a decade of progress and growth, the less fortunate in our society were not forgotten. As part of its 10th Anniversary Celebrations, the Singapore Power Heartware Fund was launched with the aim of achieving greater focus in our endeavours to enhance the quality of life of those in need of help. Thus, the Fund is committed to specifically helping the elderly in need, a segment of our population which is growing rapidly. The Fund will support Home Help Service programmes for the next three years. The programmes, administered by the Community Chest, benefit some 2,700 elderly people and their caregivers by providing essential services such as meal delivery, personal care hygiene, housekeeping, laundry and transport for medical consultations. A slew of fund-raising activities resulted in more than $1 million being raised for the Fund, with every dollar raised going to the beneficiaries. We are committed to raising $1 million a year for three years. A portion will be used to purchase hardware and equipment such as vans for old folks’ homes, and wheel chairs for the less mobile. All staff are also being encouraged to take part in voluntary work for the elderly under the various Home Help Service programmes, for which one day’s volunteer leave is given. 22 Singapore Power Annual Report 2005 Group Financial Highlights Key Financial Data REVENUE AND PROFIT ������������� �������������������� ����� ����� ����� ����� ��������� ����� ����� ����� ��� ��� ����� ��� � ��������� ��������� ��� ��� ��������� ��������� ������������� ������������������� ���������������� ASSETS AND SHAREHOLDER’S EQUITY ������������ �������������������� ������ ������ ������ ������ ��������� ������ ������ ����� ����� ����� � ��������� ��������� ��������� ��������� Singapore Power Annual Report 2005 23 24 Singapore Power Annual Report 2005 Operational Review Singapore Power At Home SP builds on its core capabilities and wealth of experience in the utilities industry to strengthen its future prospects. In the home market, we are firmly entrenched in electricity and gas transmission and distribution, and utilities support services through four major subsidiaries — SP PowerAssets, SP PowerGrid, PowerGas, and SP Services. Singapore Power Annual Report 2005 25 SP PowerGrid 26 Singapore Power Annual Report 2005 Operational Review management Mr Sim Kwong Mian Managing Director Mr Chan Eng Kiat General Manager (Regulatory & Network Planning) Mr Chang Swee Tong Deputy Managing Director Mr Albert Teow Director (Corporate Services) Mr Cheng See Tau General Manager (Network Management) Mr Law Chin Ho Director (Finance) Mr Chung Choon Heong General Manager (Network Development) Singapore Power Annual Report 2005 27 Our state-of-the-art Supervisory Control and Data Acquisition (SCADA) system ensures power supply reliability. At the Core of Power Quality 28 Singapore Power Annual Report 2005 Operational Review SP PowerGrid We have built up a robust electricity transmission and distribution network that is world-class in standard, employing leading-edge technology. At the heart of this network are two subsidiaries. They are geared towards providing quality power through investments in and management of a national electricity grid infrastructure that provides for future growth. SP PowerAssets (SPPA) is the owner of electricity transmission and distribution assets in Singapore. Its total fixed assets, valued at $6.5 billion, comprise a transmission network at 400kV, 230kV and 66kV, and a distribution network at 22kV, 6.6kV and 400V. SP PowerGrid (SPPG) manages and operates the electricity transmission and distribution networks owned by SPPA. SPPG adopts state-of-the-art technology and innovations to put in place a resilient infrastructure that ensures reliable and efficient supply of electricity to customers. Singapore Power Annual Report 2005 29 Checking gas content in cable oil: Our team of highly-skilled engineers and technicians is committed to ensuring that our transmission and distribution networks run smoothly. 30 Singapore Power Annual Report 2005 Operational Review SP PowerGrid RELIABILITY AND EFFICIENCY: NETWORK PERFORMANCE IMPROVEMENTS Key performance indicators for the electricity network for the year under review recorded major improvements over the same period last year. The system average interruption time, which has improved over the years, was further reduced from 4.32 minutes to 0.29 minute for the year, a significant improvement of 93% over the previous year. The number of supply interruptions, which saw continued reductions over the years, went down from 0.58 to 0.40 interruptions per 1,000 customers during the year under review, a healthy improvement of 31%. PREVENTIVE CHECKS: CONDITION MONITORING FOR BETTER PERFORMANCE SPPG’s efforts in condition monitoring continued to contribute to better performance, resulting in 55 potential failures being averted during the year. Since FY2001, a total of 255 potential failures were prevented, thus saving a repair bill of $26.4 million. WORKING IN PARTNERSHIP: IMPROVING SERVICE AND COMMUNICATION In its continual efforts to maintain close rapport with customers, SPPG organised the inaugural Power Quality Forum on 25 May 2005. The Forum, attended by customers, suppliers and retailers, provided a platform for knowledge sharing of power quality management experiences by renowned international experts. SHARING PRODUCTIVITY GAINS: GRID PRICING FURTHER REDUCED The average grid charge was reduced from 3.75 cents per kWh to 3.67 cents per kWh. This is the fourth consecutive year of price reductions to customers. High-tension customers were segmented into two new tariff categories — HT-Large (customers with monthly contracted capacity of at least 1,700kW) and HT-Small (contracted capacity of less than 1,700kW) — to better reflect the cost of service to the two groups of industrial customers. This is yet another way to help customers improve their competitiveness and make Singapore more attractive for investors. The setting up of Power Quality Interest Groups, which focus on high-technology industry sectors and provide opportunities for regular exchange of experiences and knowledge, was announced at the Forum. The Electronics & Semiconductor Power Quality Interest Group was inaugurated in October 2005, and interest groups for the Pharmaceutical and the Chemical & Petrochemical sectors will be established in the coming year. Singapore Power Annual Report 2005 31 Operational Review SP PowerGrid A high-level Power Quality Advisory Panel, led by SPPG Chairman with chief executives from industry as members, was formed for industry leaders to address power quality issues at a macro and strategic level. Customer Managers were appointed to enhance communication and working relations with SPPG’s key customers. There are about 150 key customers with whom SPPG maintains close rapport. A team of about 40 SPPG engineers visit these customers on a regular basis. REALITY CHECK: CUSTOMER SATISFACTION INDEX In the second annual customer survey conducted in December 2005, customers appraised SPPG with a customer satisfaction Work in progress at a new 400kV substation 32 Singapore Power Annual Report 2005 index of 7.5 out of 10. This is a significant improvement over the 6.6 rating in the previous year, and a testimony to the significant strides made by SPPG in meeting the needs of its customers. INVESTING FOR THE FUTURE: ON-GOING NETWORK DEVELOPMENT AND PLANNING The year in review saw good progress made on major 400kV and 230kV projects. Works are continuing well in the following, which are scheduled for completion in 2006 and 2007: • A 400kV substation to meet increasing electricity demand in the eastern part of Singapore; • A 230kV substation to meet anticipated demand growth in the northern part of Singapore; • The installation of a phase-shift transformer, allowing more efficient utilisation of transmission circuits to cater for additional power export from the northern part of the island; and • The installation of Time-of-Day (TOD) meters and telephone lines for some 4,700 contestable consumers under Phase 2 of the retail market liberalisation. In addition to on-going network development, major projects and initiatives in network planning were launched during the year. BREAKING NEW GROUND: 230/22KV SUBSTATION Singapore’s first substation with direct transformation from 230kV to 22kV will be installed in 2008/2009. Bypassing the 66kV voltage will result in a more efficient and reliable transportation of power to customers. The substation will serve as the primary power source for the new downtown at Marina Bay where the development will include the Integrated Resort and Business Financial Centre. ENHANCING EFFECTIVENESS: RE-ORGANISING FOR SHARPER FOCUS Organisational changes were made to achieve greater efficiency and effectiveness with existing functions. The Asset Management Branch and Procurement Branch were created; and a Corporate Relations Section was established under the Corporate Services Branch. The Asset Management Branch focuses on the optimisation of lifecycle management of network assets. Singapore Power Annual Report 2005 33 Operational Review SP PowerGrid The year saw good progress made on major projects, including an undersea cable tunnel. The Procurement Branch undertakes central procurement for the entire SP Group in Singapore. Through collaborative and consolidated procurement, SP can potentially enjoy price advantages. The Corporate Relations Section is tasked to develop the overall customer management strategy, co-ordinate customer management and communications programmes, and facilitate training for Customer Managers. QUALITY HUMAN RESOURCES: A PEOPLE DEVELOPER COMPANY SPPG joined the ranks of people-centric companies certified by SPRING Singapore as having attained the People Developer Standard. This achievement in January 2006 is a testimony of SPPG’s commitment to developing its people through the adoption and implementation of quality human resource development practices. 34 Singapore Power Annual Report 2005 Key Network Indicators SHORTER INTERRUPTIONS System Average Interruption Time (Minutes) FEWER INTERRUPTIONS Number of Supply Interruptions per 1,000 Customers � ��� ������������������� � � � � ���� ���� ���� ���� ����� ��������������������������������� ��� ��� ��� ���� ���� ���� ���� ���� ���� � ����� ����� ����� ����� ����� ����� ���� ��� ����� ����� ����� ����� ����� ����� �������������� �������������� POWERING ECONOMIC GROWTH Real GDP vs Electricity Net Demand Growth (% Change) POWER DELIVERY Electricity Transmitted and Distributed (GWh) �� ���� ������ ��������������������� � � � � � �� ��� ��� ��� ��� ����� ��� ��� ��� ��� ��� ��� ������� ���������������� ��� ������ ������ ������ ������ ������ ������ ������ ������ ������ �� �� �� �� �� �� �� � ����� ����� ����� ����� ����� ����� ������������� �������������� GWh percentage change based on Actual Sales GWh values based on Account Sales Singapore Power Annual Report 2005 35 PowerGas 36 Singapore Power Annual Report 2005 Operational Review management Mr John Baptist Tay Managing Director Mr Lim Song Hau Director (Network Development) Mr Tai Seng Chong Director (System Operation) Mr Chin Terk Chung Director (Network Management) Singapore Power Annual Report 2005 37 Growing Gas Networks 38 Singapore Power Annual Report 2005 Laying of gas transmission pipelines that will cater to future needs Operational Review PowerGas Being Singapore’s oldest and most established gas company, PowerGas has a wealth of expertise that comes from more than 140 years of serving the local gas industry. Today, PowerGas is the sole gas transporter and system operator in Singapore. It manages a transportation network of about 2,800km of transmission and distribution pipelines. INCREASING CAPACITY: TRANSMISSION NETWORK EXPANDED PowerGas commissioned the 15-km pipeline extension to Tuas Power on 27 April 2005, about one and a half months ahead of schedule. With this completion, the three major generation companies have access to two sources of natural gas supply. Further work will be carried out in 2006 to enable additional gas injection from the Tuas Pipeline into the Sakra- Senoko pipeline system. Singapore Power Annual Report 2005 39 Gas analysis checks are part of a quality control system at the natural gas facility of PowerGas. 40 Singapore Power Annual Report 2005 Operational Review PowerGas Another 6km of gas transmission pipeline is being constructed to transport Malaysian gas to Keppel Energy’s 500MW co-generation power plant on Jurong Island. Work started in December 2005 and is expected to be completed by the third quarter of 2006. EXPANDING REACH: DISTRIBUTION AND TOWN GAS NETWORKS ENHANCED The natural gas distribution network in Jurong and Tuas was extended by about 1km to support the delivery of natural gas to industrial customers. Supply reliability will be further improved by end-2006 with the development of offtake stations in the western part of Singapore to enable additional injection points from the transmission system into the distribution network. Maintenance (left) and monitoring (below) are essential to gas supply reliability. Singapore Power Annual Report 2005 41 The Meter Testing Laboratory of PowerGas has received SAC-SINGLAS Certificate of Accreditation. 42 Singapore Power Annual Report 2005 Operational Review PowerGas The town gas network was extended by 16km to reach more customers in new Housing & Development Board estates, as well as private residential and commercial premises. The year also saw 13km of old pipelines renewed, and the diversion of 5km of pipelines affected by mass rapid transit extension works. PASSING THE TEST: ACCREDITATION OF METER TESTING LABORATORY The Meter Testing Laboratory of PowerGas, located at its National Gas Control Centre, was accredited under the Singapore Accreditation Council-Singapore Laboratory Accreditation Scheme. It received its Certificate of Accreditation on 9 May 2005. With this accreditation, the laboratory can test meters up to a capacity of five cubic metres per hour, and verify the meters’ accuracy to international standards. GEARING UP: THE NEW GAS INDUSTRY FRAMEWORK Under the new gas industry framework, PowerGas will be the sole transporter and gas system operator (GSO). It will own and operate the onshore gas transportation network, which includes the pipelines currently owned and operated by SembCorp Gas Pte Ltd. The interconnection of the existing network of PowerGas and that of SembCorp Gas is being studied by the Energy Market Authority (EMA). The new industry framework will enable an open-access gas transportation network in a multi-shipper, multi-retailer market environment. The Gas Network Code was approved by the EMA in October 2005. Work is continuing by the Standard Operating Procedures (SOP) Industry Working Group to develop SOPs. These will enable close co-ordination between the Transporter/GSO, shippers, end-users and Power System Operator under various operating scenarios, including contingency operations under the Gas Network Code framework. To meet the requirements of the Gas Network Code and SOPs, PowerGas is developing the Gas Transportation System Solution, a web-based IT system. It will facilitate gas nominations by shippers, as well as scheduling and the balancing of gas injections and withdrawals in the transportation network. Singapore Power Annual Report 2005 43 SP Services 44 Singapore Power Annual Report 2005 Operational Review management Mr Ong Keng Kiat Managing Director Mrs Jeanne Cheng General Manager (Services & Marketing) Mr Lim Ah Kuan Director (Operations) Ms Lily Tan Acting Director (Information Systems) Ms Derbin Kwek Deputy Director (Finance & Accounts) Singapore Power Annual Report 2005 45 An integrated customer service call centre is dedicated to attending to the needs of our more than one million utility customer accounts. At the Heart of Customer Service 46 Singapore Power Annual Report 2005 Operational Review SP Services SP Services provides a convenient one-stop customer service for electricity, water, piped gas supplies and refuse collection in Singapore. It is also the Market Support Services Licensee in the New Electricity Market, enabling a smooth and seamless operation of the competitive electricity market for the benefit of consumers and the industry as a whole. SP Services provides services such as meter reading and data management, and facilitates consumer registration and transfers from one retailer to another. It also provides other utilities support services such as billing and payment collection on behalf of SP PowerGrid (SPPG) and other utility service providers. These include the Public Utilities Board (PUB), City Gas and various refuse collection companies. Leveraging on its experience in consolidated billing and payment collection, SP Services provides an efficient and convenient service for every home and business in Singapore. SURPASSING BENCHMARKS: SERVICE QUALITY SP Services views feedback and suggestions from principals and customers as critical to further improvements. In line with this focus, in the last quarter of 2005, it conducted a comprehensive Customer Satisfaction Survey of 800 customers who were randomly selected. Singapore Power Annual Report 2005 47 Operational Review SP Services SP Services’ branch at Woodlands Civic Centre was recently renovated and is one of our initiatives to go the extra mile for our customers. The survey results were very good — 83% of the customers surveyed were satisfied with SP Services. The high rating also placed SP Services ahead of five other major service providers in Singapore that were chosen as benchmarks for comparison. The survey also helped SP Services identify areas for improvement. SP Services’ commitment towards service excellence is also shown in its service level performance. It exceeded all the regulated service levels and also introduced several new initiatives to boost service quality. THE EXTRA MILE: NEW INITIATIVES IN SERVICE EXCELLENCE Providing quality service and greater convenience for its customers continued to be the focus of SP Services. The year under review saw the launch of several new customer service initiatives. SP Services successfully launched the Pay- As-You-Use (PAYU) metering scheme on 16 May 2005. As at 31 March 2006, some 9,000 customers have signed up for the prepaid metering scheme. The scheme enables customers to better manage their consumption while paying their arrears over a period of time. In another customer service initiative, SP Services partnered DBS Bank to launch the POSB Everyday Card on 30 September 2005. Customers can pay their utility bills conveniently and, at the same time, enjoy a wide array of benefits. These include instant cash rebates, ranging from 1% to 20%. The cash rebates in the form of Daily$ can be used to offset 48 Singapore Power Annual Report 2005 payment for items such as utilities, petrol, groceries as well as cable television and mobile phone charges. Customers who pay their utility bills through the POSB Everyday Card enjoy a 1% cash rebate on their utility payment. Given the company’s continuous efforts to improve service to customers, SP Services teamed up with the 7-Eleven convenience store chain to introduce a new payment mode. Since 12 December 2005, customers have been able to pay their utility bills at any of the more than 300 7-Eleven stores island-wide at any time of the day, and night, using cash, NETS or CashCard. The service has been well-received by customers. (Smile, Timely, Accessible, Reliable) service guidelines and customer servicing skills. All frontline staff went through customised programmes to acquaint or refresh themselves with the STAR service and to learn new service skills. SP Services was awarded the People Developer Standard in May 2005. The award recognises that SP Services has adopted sound, effective strategies on staff development. The PAYU metering scheme helps customers better manage their utility consumption. SP Services introduced a new common utility enquiry hotline — 1800-2222 333 — for the convenience of customers who call the various utility service providers. This initiative is a joint effort of SP Services, SPPG, PUB and City Gas. Customers who call the billing enquiry hotline are routed to SP Services, SPPG, PUB or City Gas, depending on the nature of their enquiries. ESSENCE OF EXCELLENCE: OUR PEOPLE AND OUR PROCESSES SP Services obtained its ISO 9001:2000 certification in July 2004. A surveillance audit by external assessors conducted in February 2006 affirmed that SP Services had continued to comply with the ISO (International Organization for Standardization) certification standards. SP Services is committed to developing its staff, firmly believing that a trained and skilled workforce will enable the company to meet the challenges ahead. During the year, it provided 91 training hours per person for all levels of staff. PLAYING AN INTEGRAL ROLE: ELECTRICITY MARKET DEREGULATION SP Services continued to play an integral role in expanding the liberalisation of the electricity market. During the year, more contestable consumer accounts were activated, bringing the total number of contestable customers to 9,264 as at 31 March 2006. These consumers can choose to buy electricity from retailers, or directly or indirectly from the wholesale electricity market. In 2005, the company collaborated with its training partner to develop and roll out a series of service skills training programmes incorporating the Strategic Service Intent STAR Singapore Power Annual Report 2005 49 50 Singapore Power Annual Report 2005 Operational Review Singapore Power Overseas SP envisions itself becoming a leading energy player in the Asia-Pacific region. We have a strong presence in Australia through SP AusNet, which was publicly-listed in 2005, and investments in South Korea and Taiwan. Singapore Power Annual Report 2005 51 SP AusNet 52 Singapore Power Annual Report 2005 Operational Review management Mr Nino Ficca Managing Director Mr Charles Popple General Manager (Regulatory & Business Strategy) Mr Paul Adams General Manager (Network Services Group) Mr John Azaris General Manager (Human Resources & Communications) Mr Norm Drew General Manager (Transmission Network Development) Mr Peter Merritt General Manager (Business Systems & Services) Mr Peter Buck General Manager (Distribution Network Development) Mr Adrian Hill Director (Strategic Projects) Mr Terry Fowler General Manager (Finance) Ms Elizabeth Mildwater General Counsel & Company Secretary Singapore Power Annual Report 2005 53 New Phase for SP in Australia 54 Singapore Power Annual Report 2005 Operational Review SP AusNet The past year certainly brought many changes to SP’s Australian arm, SP AusNet, culminating in its dual public listing in Australia and Singapore. Leading up to this, the merchant energy business was divested, and the electricity transmission business and the electricity and gas distribution businesses integrated. These changes herald a new era for the Australian energy sector, and a new phase for SP in Australia. SP AusNet, which has an ”A1” rating from Moody’s and an “A” rating from Standard & Poor’s, is the largest combined electricity transmission and electricity and gas distribution business in Australia. It is 51% owned by Singapore Power International Pte Ltd, a whollyowned subsidiary of SP, following SP AusNet’s Initial Public Offering (IPO). SPI Management Services Pty Ltd (whollyowned by SP) performs management services for SP AusNet under a management services agreement. The business transition this past year was comprehensive and beneficial, and the focus on extracting and capitalising on the synergies of bringing together the network businesses proved fruitful. SP AusNet is committed to ensuring that equipment remain in the best working order. Singapore Power Annual Report 2005 55 SP AusNet provides electricity to over one million homes in Victoria. 56 Singapore Power Annual Report 2005 Operational Review SP AusNet A new integrated business structure and the market launch of a new brand name, SP AusNet, was just the beginning of a hectic and successful year, with the highlights of the SP AusNet calendar being its IPO in November 2005 and the start of trading in Australia and Singapore the following month. The strong local management team has a wealth of experience in running the company, and SP AusNet — situated in four of the five growth corridors in Victoria — has strong organic growth potential, contributing to its asset base and regulated revenue streams. GOING REGIONAL: NATURAL GAS EXTENSION PROGRAMME A A$40 million natural gas extension programme for the supply of natural gas to 12 regional towns across the west of the State was rolled out. This programme could potentially see up to 15,000 properties having access to natural gas for the first time. The construction programme, which began in March 2005, constitutes six discrete projects with a total of 12 towns to be reticulated by the end of 2007. When completed, SP AusNet will own and operate the new gas infrastructure. By the close of 2005, the first connection was completed in Creswick, with work underway in the towns of Gisborne, New Gisborne, Macedon, Port Fairy, and Woodend. Connections in all of these towns are due for completion by the end of 2006. In 2007, the towns of Barwon Heads, Camperdown, Lancefield, Maiden Gully, Riddells Creek and Romsey will follow. These first-stage works have increased SP AusNet’s regulated gas asset base by 131km of mains and eight major regulating facilities. These, in turn, position SP AusNet to extend the network in each town as further growth occurs. Planning for the rollout of the natural gas infrastructure was carried out in consultation with a wide spectrum of stakeholders, including Regional Development Victoria, local communities, environmental agencies and councils. Delivery of natural gas to regional areas benefits the local communities through lower energy costs, and drives future investment and employment growth. NETWORK EXPANDS: ELECTRICITY CONNECTIONS IN GROWTH CORRIDORS Many regions across SP AusNet’s operating area have benefited from the expansion and development of the electricity distribution network to support social and economic infrastructure activities. Near the northern border town of Wodonga, the establishment of a large distribution centre for a major retail company called for SP AusNet to install a new zone substation. In the rural east, the expansion of manufacturing plants and industrial estates resulted in network augmentations in Leongatha, Morwell, Sale, Traralgon and Warragul. Singapore Power Annual Report 2005 57 Operational Review SP AusNet Closer to Melbourne, the network’s capacity was boosted to meet the growing demand of manufacturing plants at Monbulk and Rowville as well as the growth in population in the northern and south-eastern growth corridors. New connections were made for urban residential customers in the northern metropolitan corridor (Epping, Mernda, Doreen and South Morang) and the south-eastern corridor of Cranbourne, Pakenham, Berwick and Narre Warren. A marked increase in the energy required to power upgraded water and sewerage infrastructure in growth corridors led to distribution network upgrades in the northern Melbourne growth corridor and, regionally, at Morwell. One area of Victoria state requiring both network upgrades and new connections is South Gippsland where Wonthaggi, Inverloch, Lakes Entrance and several other coastal towns have benefited from the sea-change phenomenon that is driving growth in all sectors. This phenomenon refers to the growing shift in population to the coast. In December 2005, SP AusNet was successful in a competitive tendering process for two major transmission network augmentation projects at Rowville and Moorabool. The two competitive contracts were awarded by VENCorp, the Victorian energy system planner, and are intended to support load growth in Victoria’s metropolitan and regional areas. SP AusNet will provide natural gas to twelve new Victorian towns by end of 2007. 58 Singapore Power Annual Report 2005 Operational Review Asia Investments in Asia SPI SEOSAN CO-GENERATION AND WATER TREATMENT, SOUTH KOREA SP’s investment in South Korea comprises a co-generation plant of 92MW and a water treatment plant of 840 tons/hour. The Seosan industrial utilities complex provides electricity, steam and water treatment services to Samsung Total Petrochemicals Co Ltd, one of the largest petrochemical companies in the country. The utilities complex continued to provide reliable services to Samsung Total during the year. It achieved 100% availability in the supply of water and steam, and 99.9% availability in electricity supply. The complex also completed on schedule a major overhaul in conjunction with the petrochemical complex turnaround in June 2005. The Seosan complex achieved a good safety record, meeting the zero lost time incident standard mandated by Korea Occupational Safety & Health Agency. EVER POWER, TAIWAN SP’s investment in Taiwan comprises a 25% stake in Ever Power IPP Company, an independent power producer, which operates a 960MW combined-cycle power generation plant. The power plant supplies electricity to Taiwan Power Company. During FY2005, Ever Power continued to maintain good availability, meeting the dispatch requirements of Taiwan Power Company. Ever Power also achieved good profitability and maintained a consistent dividend payout to shareholders. The Seosan industrial utilities complex continued to provide reliable services to Samsung Total during the year. Singapore Power Annual Report 2005 59 Beyond Business 60 Singapore Power Annual Report 2005 Our People, Our Community It’s never too early to learn about efficient use of electricity. Our staff explains basic concepts to these young visitors at the Electricity Efficiency Centre at Singapore Power Building. PEOPLE AND COMMUNITY SP Group has a staff strength of close to 3,800 in its Singapore and overseas operations. Just as we are committed to creating value for our customers and shareholders, we are similarly committed to our people, and our community. We support both, we continually learn from each other, and we share ideas and knowledge for a brighter future. Our People: Developing Employees and Expanding the Talent Pool SP accords high priority to staff development, with each staff receiving an average of 61 learning hours a year. In all, 90 in-house training courses were made available to staff during the year, as well as various public seminars, apprenticeship training schemes, overseas training, on-the-job training, and e-learning. Leading-edge training technology was utilised for more effective and “just-in-time” learning. Three new e-learning courses were developed in-house during the year to provide customised training on the Customer Management System. Singapore Power Annual Report 2005 61 Our People, Our Community Right: Our scholarship programme provides us with a growing talent pool. Extreme right: Fostering Union- Management relations through regular dialogue We continued to expand our talent pool through our scholarship programme. A total of five scholarships, three for local universities and two for overseas universities, were awarded in the year. Upon completion of their university studies, our graduating scholars join us as Management Associates and are exposed to different functional areas within the Group. Other leadership training programmes are also provided — such as job rotation across the subsidiaries, specialised courses and challenging assignments on strategic initiatives. Union-Management Relations A strong partnership exists between the Union of Power and Gas Employees (UPAGE) and Management. The Union-Management Seminar held in Kuching in September 2005 is testimony to the efforts made to foster greater understanding between UPAGE and Management. With the support of the Union, SP was able to carry through many initiatives and changes. Working in close liaison with UPAGE, SP participated in the launch on 7 February 2006 of the National Trades Union Congress (NTUC) initiative on the employability of mature workers. Two colleagues who were on re-employment after retirement, Mr Lim Ah Kok and Mr Nadaison Pookays, were featured in an NTUC video presentation. SP’s initiative on employability of mature workers was also featured in Chinese daily Lianhe Zaobao, and on Channel 5’s news bulletin. Keeping In Touch, Engaging Our People An Employee Opinion Survey was conducted as part of our continuing efforts to engage our staff. Results of the survey and follow-up action plans were shared with the staff at the Management Annual Plan 2006. The year under review also saw the introduction of the Singapore Power ACE (Appreciation for Commitment and Excellence) Award. Aimed at motivating staff to continue to excel and strive for improvements, the award recognises SP staff who have displayed outstanding work performance, made significant contributions outside their scope of work, and exhibited exemplary conduct and work attitude. 62 Singapore Power Annual Report 2005 The Wellness Award was introduced during the year to reward employees who do not take any medical leave for a calendar year. Singapore HEALTH Award For the second consecutive year, SP clinched the Singapore HEALTH (Helping Employees Achieve Life-Time Health) Gold Award, which underscores our commitment in helping employees lead a healthy lifestyle. Left: Kick-off meeting for an Economic Value Cross-Functional Project Below: Engaging staff at our Management Annual Plan meeting The inaugural ACE Award winner was Mr Azhar Bin Mohamed Noor from PowerGas. The Merit Award winners were Mr Lawrence Lee Siew Ming from SP Services, Mr Jason Tan Chee Kean from SP PowerGrid (SPPG) and Mr Rosle Bin Gaus from HR&A Department. Reward for Performance The Economic Value Added (EVA)-based long-term incentive plan for executive staff in Singapore was introduced. To further encourage commitment to the performance of the company, staff in Singapore and Australia were given priority in the allocation of SP AusNet securities during its initial public offering. Singapore Power Annual Report 2005 63 Our People, Our Community Our performance appraisal system was also further refined to recognise important competencies, valued behavioural traits and subscription to corporate values. Right: Artist’s impression of Singapore Power Building’s new façade Below: A billiard room is one of several new facilities for staff to enjoy at our newly-opened recreation club. Creating Value During the year, a total of $12,295 was awarded to staff who contributed their ideas via the Value Creation Idea Award (VCIA) scheme. In all, 348 ideas to improve operations were accepted. An Economic Value Project (EVP) Workshop series was organised company-wide. Eleven cross-functional projects were identified at these workshops. Team leaders and members were selected to work on these projects, leveraging on synergies between the company’s value centres. 64 Singapore Power Annual Report 2005 Reaching out at a roadshow in Tampines Upgrading of Singapore Power Building Our headquarters in Singapore Power Building was renovated to enhance the working environment, and our offices integrated and clustered to streamline workflow and to facilitate staff communication and interaction. A new recreation club was built to provide facilities such as a gymnasium, sauna, and billiard and karaoke rooms. The recreation club was opened to staff in February 2006. The exterior of Singapore Power Building is currently being refurbished. The façade is being re-cladded, replacing the tiled finishes with matching aluminium panels. External windows are being replaced to enhance sound and thermal insulation for the building which also houses non-SP tenants. Our Community: Contributing to Society We pride ourselves as a socially responsible corporate citizen, contributing actively to society and the less fortunate in our midst. We have contributed to numerous charities in our efforts to enrich the quality of lives of thousands of needy children, the elderly, and people with disabilities. We have also donated to civic organisations and other causes that strive to make a positive change in society. During the year under review, SP launched the Singapore Power Heartware Fund, initially raising more than $1 million to help the needy elderly. In addition, we contributed over $385,000 in financial assistance to some 20 charities and associations, including the MILK Fund, Rainbow Centre and Asian Women’s Welfare Association Welfare Fund. SP staff also donated more than $50,000 as part of the Community Chest SHARE programme, with SP matching contributions dollar-for-dollar. Reaching Out Two roadshows, attracting more than 20,000 visitors, were organised as part of SP’s Public Outreach Programme to increase awareness of SP, its operations and the role it plays in the energy sector. The programme also included briefings to Members of Parliament, grassroots leaders and the media. National Day In support of nation building, SP made a record contribution of $250,000 to the celebration of Singapore’s 40th birthday last year. The sponsorship placed SP as one of the top-tier sponsors of the National Day Celebrations. Singapore Power Annual Report 2005 65 Our People, Our Community SP AusNet supports environmental groups such as the Landcare and is committed to the environment. Victorian Energy Education and Training (VEET) Programme The VEET Programme forges links between industry, education providers and community leaders. The programme provides young people with a first-hand understanding of the energy industry, plus the opportunity of a job placement and a potential career. Contribution Towards the Nation In recognition of its outstanding support and contribution towards national defence, SP was accorded the Minister for Defence Award 2005 and the Ministry of Home Affairs Award for National Servicemen’s Employers 2005. The Minister for Defence Award is the highest accolade for employers accorded by the Ministry of Defence. SP was one of 21 employers who received the award in 2005. Community Development Fund The Community Development Fund was developed by SP AusNet to contribute positively to the long-term growth and development of Australia’s Victorian communities. The Fund demonstrates that SP AusNet does more than deliver safe and reliable energy to over a million customers across Victoria. SP AusNet launched the fund in South Gippsland Shire in FY2005. Two projects are being undertaken in this area with the help of the Fund. REACH Foundation Regional Workshops SP AusNet sponsors the REACH Foundation to run school-based workshops in key regional towns. The workshops empower young people with life skills and raise questions that stimulate positive and critical thinking. Landcare Sponsorship SP AusNet has maintained a long and mutuallybeneficial relationship with Landcare Victoria since 1999. Over this period, SP AusNet has targeted funding to preserve and improve the native landscape; develop and maintain suitable native vegetation near easements; and educate landowners on selecting and managing vegetation near powerlines. The Landcare programme provides the basis of a working partnership between the community, government and industry. As part of its commitment to the environment, SP AusNet also encourages its security holders to register to receive their security holder notices and annual report electronically through the eTree programme. For each investor who signs up, SP AusNet donates A$2 to Landcare Australia to fund the planting of indigenous trees in the community. 66 Singapore Power Annual Report 2005 Designed and produced Singapore by Key Power Communications Annual Report Pte 2005 Ltd 67 Singapore Power Limited 111 Somerset Road #10-01 Singapore Power Building Singapore 238164 Tel: (65) 6823 8888 Fax: (65) 6823 8188 www.singaporepower.com.sg 68 Singapore Power Annual Report 2005

Media Release Singapore Power Celebrates SG50 By Providing Free Mobile Device Charging Stations 200 stations in public places to help Singapore stay connected 24/7 Singapore, 27 July 2015 – Singapore Power (SP) today unveiled its ‘Gift of Power’ to the nation for SG50: an island-wide network of charging stations for Singaporeans to charge their mobile devices at no cost. 2. SP will progressively roll out close to 200 stations in high-traffic locations across the island; working with partners such as SingHealth’s group of public healthcare institutions, Tan Tock Seng Hospital, tertiary institutions such as the National University of Singapore (NUS), Singapore University of Technology and Design (SUTD), and Singapore Polytechnic; National Library Board and NTUC FairPrice supermarkets. All the units are expected to be in place by December 2015. 3. Mr Wong Kim Yin, Group CEO of Singapore Power, said, “Mobile devices are an essential part of everyday life. Running out of power when we least expect it can be inconvenient, and even distressing. Just as Singapore Power serves the nation by striving to keep the light on 24/7, the Gift of Power reaffirms our commitment to always be there for Singapore, by helping Singapore stay connected." Mr Wong also thanked all partners for readily embracing the idea and hosting the stations. 4. “As the largest public healthcare cluster, SingHealth healthcare institutions receive more than four million patient visits each year, and we often receive requests from patients and visitors for places to charge their mobile devices. We understand that coming to hospital for treatment can be stressful and staying connected helps to manage that anxiety, so we are very pleased to partner Singapore Power to offer this convenience to our patients and their caregivers,” said Mr Tan Jack Thian, Group Chief Operating Officer of SingHealth. 5. Mr Seah Kian Peng, CEO of NTUC FairPrice, added, "Mobile devices have become an integral part of our daily lives and NTUC FairPrice understands the needs of our customers who may require a quick charge-up for their mobile devices while visiting our stores. We are pleased to partner Singapore Power on this Gift of Power initiative to empower customers and provide yet another value-added service to them, while at the same time connect with Singaporeans in celebrating our nation’s 50th birthday." 6. Members of the public can access this charging facility, with intuitive operating instructions displayed in English, Mandarin, Malay and Tamil on-screen. To charge their devices, users need only scan the barcode of a personal identification card1 and create a unique 4-digit personal identification number (PIN), before plugging in their device. Users must repeat the two-step authentication process to retrieve their device. 7. Each charging station is equipped with 10 individual slots, which can each fit a mobile phone or tablet device. Each charging slot has multiple charging tips which will fit most mobile phones and tablets on the market, as well as a USB port to cater to other devices. 8. With the launch, there will be at least 20 stations installed by mid-August. Approximately 40 additional machines will be introduced every subsequent month through December. An up to-date list of charging station sites will be maintained at http://giftofpower.singaporepower.com.sg. 1Acceptable personal identification cards include: NRICs, Driving Licenses, Student Passes or Senior Citizen Concession Cards Additional comments from partners “While friends and families are sitting in anticipation of the outcome of a loved one’s medical procedure, the last thing they need to worry about is their phone battery. These mobile charging stations will enable them to stay charged, stay in touch, and stay a little bit less stressed.” Ms. Ng Kucy Ping, Director, Operations (Community), Tan Tock Seng Hospital “The National University of Singapore is happy to be part of Singapore Power’s ‘Gift of Power’ SG50 initiative. This generous and meaningful gift will certainly be appreciated by members of the NUS community.” Mr. Chew Chin Huat, Director of Office of Facilities Management, National University of Singapore “The Gift of Power is a creative idea to improve access to connectivity. This aligns well with our mission to nurture young talent to meet societal needs through technology, design and innovation. The Singapore University of Technology and Design (SUTD) is pleased to partner Singapore Power in this initiative. We hope the power boost brings about added inspiration and resourcefulness amongst our students to create a better world by design.” Ms. Yvonne Ho, Director, Office of Advancement and Development, Singapore University of Technology and Design “Mobile devices are increasingly being used by staff and students for teaching and learning, and social engagement in Singapore Polytechnic. Hence, we appreciate Singapore Power’s initiative to enhance connectivity and communication which is indeed timely and beneficial to all.” Mr. C. Pannirselvam, Director, Department of Estates & Development, Singapore Polytechnic Key terms in Mandarin   About Singapore Power Singapore Power Group (SP) is a leading energy utility group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. More than 1.4 million industrial, commercial and residential customers in Singapore benefit from SP’s world-class transmission, distribution and market support services. The networks in Singapore are amongst the most reliable and cost-effective worldwide. For more information, please visit www.singaporepower.com.sg. Issued by: Singapore Power Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg. No : 199406577N www.singaporepower.com.sg   -- end –