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Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=growing-greener Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/growing-greener-and-cooler-outdoors SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Growing Greener and Cooler Outdoors SUSTAINABILITY Photo: NDP 2018 Exco Powering Singapore’s birthday celebrations comes with a greener and cooler upgrade. Back for a second year, SP Group and ST Engineering have an improved outdoor cooling solution at the National Day Parade 2018, to help spectators beat the heat. The system will cool sections seating beneficiaries with special needs, such as those in wheelchairs. These spectators can enjoy the parade, performances and festivities in cool comfort outdoors, through this made-in-Singapore innovation. This year’s improved version has direct individualised air outlets with adjustable louvers that uniformly distributes cold air as low as 22 degrees celsius throughout the area. It has also been designed to blend into the seating area to optimise space and avoid obstructing spectators’ view. "It's a brilliant idea that is cooling everyone. It's helping all the spectators here, making them so comfortable. I was here last year and this makes it a world of difference." — Suresh Vanaz "This is my first NDP, and when I arrived, I was surprised to find this cooling solution at my seat. It certainly makes it a more comfortable and enjoyable experience." — Theresa Lee Building on SP’s underground district cooling network at Marina Bay, this solution also consumes 90 per cent less energy than conventional air-conditioning for the same cooling capacity. — 6 August 2018 TAGS SUSTAINABILITYOUTDOOR COOLINGDISTRICT COOLING YOU MIGHT BE INTERESTED TO READ SP Group’s Integrated Energy Solutions to Power Rangsit University’s Green Energy Transformation SP is partnering Rangsit University (RSU) in Thailand to transform RSU’s main campus into a smart energy, low-carbon academic environment. Empowering change Jerome Choong shares the extent of work behind the scenes that goes towards upholding Singapore’s electricity network reliability, while Jennifer Ong elaborates on SP’s expansion into overseas markets. Empowering Green Capabilities Satinderpal Singh and Fong Yi Kit deal with the polarising "hot" and "cold" elements at work, but share one thing in common: empowering organisations with tools to create a low carbon, smart energy Singapore. Category: Sustainability Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/smart-grid-index-2021-a-smarter-and-greener-grid SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Smart Grid Index 2021: A smarter and greener grid SUSTAINABILITY In a year of transformation and growing energy transition, utilities around the globe have deepened their commitment to tackling climate change. The global Smart Grid Index (SGI) 2021 by SP Group sees utilities speed up plans towards a decarbonised grid. From the increased focus on green energy and steep rise of renewable energy penetration to electric vehicle charging initiatives, the latest index indicates unprecedented levels of commitment to reduce carbon emissions. Globally, 65 per cent of utilities have solar and wind energy contributing more than 10 per cent of system demand, an increase of nine per cent from the previous year. About 45 per cent of utilities are actively enabling the use of electric vehicles through public charging infrastructure. Into its fourth year, the SGI is a benchmarking tool for key players in the industry to share and drive best practices on smart grid advancement. A total of 86 utilities across 37 countries participated in this year’s indexing exercise. With the energy transformation picking up pace, this annual Index will play an even bigger role in helping grid operators track their progress as the sector races to meet climate change targets. For details of the SGI benchmarking findings, visit here TAGS SUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group’s Integrated Energy Solutions to Power Rangsit University’s Green Energy Transformation SP is partnering Rangsit University (RSU) in Thailand to transform RSU’s main campus into a smart energy, low-carbon academic environment. Empowering change Jerome Choong shares the extent of work behind the scenes that goes towards upholding Singapore’s electricity network reliability, while Jennifer Ong elaborates on SP’s expansion into overseas markets. Empowering Green Capabilities Satinderpal Singh and Fong Yi Kit deal with the polarising "hot" and "cold" elements at work, but share one thing in common: empowering organisations with tools to create a low carbon, smart energy Singapore. Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=growing-greener Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/growing-greener-and-cooler-outdoors SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Growing Greener and Cooler Outdoors SUSTAINABILITY Photo: NDP 2018 Exco Powering Singapore’s birthday celebrations comes with a greener and cooler upgrade. Back for a second year, SP Group and ST Engineering have an improved outdoor cooling solution at the National Day Parade 2018, to help spectators beat the heat. The system will cool sections seating beneficiaries with special needs, such as those in wheelchairs. These spectators can enjoy the parade, performances and festivities in cool comfort outdoors, through this made-in-Singapore innovation. This year’s improved version has direct individualised air outlets with adjustable louvers that uniformly distributes cold air as low as 22 degrees celsius throughout the area. It has also been designed to blend into the seating area to optimise space and avoid obstructing spectators’ view. "It's a brilliant idea that is cooling everyone. It's helping all the spectators here, making them so comfortable. I was here last year and this makes it a world of difference." — Suresh Vanaz "This is my first NDP, and when I arrived, I was surprised to find this cooling solution at my seat. It certainly makes it a more comfortable and enjoyable experience." — Theresa Lee Building on SP’s underground district cooling network at Marina Bay, this solution also consumes 90 per cent less energy than conventional air-conditioning for the same cooling capacity. — 6 August 2018 TAGS SUSTAINABILITYOUTDOOR COOLINGDISTRICT COOLING YOU MIGHT BE INTERESTED TO READ SP Group’s Integrated Energy Solutions to Power Rangsit University’s Green Energy Transformation SP is partnering Rangsit University (RSU) in Thailand to transform RSU’s main campus into a smart energy, low-carbon academic environment. Empowering change Jerome Choong shares the extent of work behind the scenes that goes towards upholding Singapore’s electricity network reliability, while Jennifer Ong elaborates on SP’s expansion into overseas markets. Empowering Green Capabilities Satinderpal Singh and Fong Yi Kit deal with the polarising "hot" and "cold" elements at work, but share one thing in common: empowering organisations with tools to create a low carbon, smart energy Singapore. Category: Sustainability Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/smart-grid-index-2021-a-smarter-and-greener-grid SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Smart Grid Index 2021: A smarter and greener grid SUSTAINABILITY In a year of transformation and growing energy transition, utilities around the globe have deepened their commitment to tackling climate change. The global Smart Grid Index (SGI) 2021 by SP Group sees utilities speed up plans towards a decarbonised grid. From the increased focus on green energy and steep rise of renewable energy penetration to electric vehicle charging initiatives, the latest index indicates unprecedented levels of commitment to reduce carbon emissions. Globally, 65 per cent of utilities have solar and wind energy contributing more than 10 per cent of system demand, an increase of nine per cent from the previous year. About 45 per cent of utilities are actively enabling the use of electric vehicles through public charging infrastructure. Into its fourth year, the SGI is a benchmarking tool for key players in the industry to share and drive best practices on smart grid advancement. A total of 86 utilities across 37 countries participated in this year’s indexing exercise. With the energy transformation picking up pace, this annual Index will play an even bigger role in helping grid operators track their progress as the sector races to meet climate change targets. For details of the SGI benchmarking findings, visit here TAGS SUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group’s Integrated Energy Solutions to Power Rangsit University’s Green Energy Transformation SP is partnering Rangsit University (RSU) in Thailand to transform RSU’s main campus into a smart energy, low-carbon academic environment. Empowering change Jerome Choong shares the extent of work behind the scenes that goes towards upholding Singapore’s electricity network reliability, while Jennifer Ong elaborates on SP’s expansion into overseas markets. Empowering Green Capabilities Satinderpal Singh and Fong Yi Kit deal with the polarising "hot" and "cold" elements at work, but share one thing in common: empowering organisations with tools to create a low carbon, smart energy Singapore. Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=growing-greener Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/growing-greener-and-cooler-outdoors SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Growing Greener and Cooler Outdoors SUSTAINABILITY Photo: NDP 2018 Exco Powering Singapore’s birthday celebrations comes with a greener and cooler upgrade. Back for a second year, SP Group and ST Engineering have an improved outdoor cooling solution at the National Day Parade 2018, to help spectators beat the heat. The system will cool sections seating beneficiaries with special needs, such as those in wheelchairs. These spectators can enjoy the parade, performances and festivities in cool comfort outdoors, through this made-in-Singapore innovation. This year’s improved version has direct individualised air outlets with adjustable louvers that uniformly distributes cold air as low as 22 degrees celsius throughout the area. It has also been designed to blend into the seating area to optimise space and avoid obstructing spectators’ view. "It's a brilliant idea that is cooling everyone. It's helping all the spectators here, making them so comfortable. I was here last year and this makes it a world of difference." — Suresh Vanaz "This is my first NDP, and when I arrived, I was surprised to find this cooling solution at my seat. It certainly makes it a more comfortable and enjoyable experience." — Theresa Lee Building on SP’s underground district cooling network at Marina Bay, this solution also consumes 90 per cent less energy than conventional air-conditioning for the same cooling capacity. — 6 August 2018 TAGS SUSTAINABILITYOUTDOOR COOLINGDISTRICT COOLING YOU MIGHT BE INTERESTED TO READ SP Group’s Integrated Energy Solutions to Power Rangsit University’s Green Energy Transformation SP is partnering Rangsit University (RSU) in Thailand to transform RSU’s main campus into a smart energy, low-carbon academic environment. Empowering change Jerome Choong shares the extent of work behind the scenes that goes towards upholding Singapore’s electricity network reliability, while Jennifer Ong elaborates on SP’s expansion into overseas markets. Empowering Green Capabilities Satinderpal Singh and Fong Yi Kit deal with the polarising "hot" and "cold" elements at work, but share one thing in common: empowering organisations with tools to create a low carbon, smart energy Singapore. Category: Sustainability Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/smart-grid-index-2021-a-smarter-and-greener-grid SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Smart Grid Index 2021: A smarter and greener grid SUSTAINABILITY In a year of transformation and growing energy transition, utilities around the globe have deepened their commitment to tackling climate change. The global Smart Grid Index (SGI) 2021 by SP Group sees utilities speed up plans towards a decarbonised grid. From the increased focus on green energy and steep rise of renewable energy penetration to electric vehicle charging initiatives, the latest index indicates unprecedented levels of commitment to reduce carbon emissions. Globally, 65 per cent of utilities have solar and wind energy contributing more than 10 per cent of system demand, an increase of nine per cent from the previous year. About 45 per cent of utilities are actively enabling the use of electric vehicles through public charging infrastructure. Into its fourth year, the SGI is a benchmarking tool for key players in the industry to share and drive best practices on smart grid advancement. A total of 86 utilities across 37 countries participated in this year’s indexing exercise. With the energy transformation picking up pace, this annual Index will play an even bigger role in helping grid operators track their progress as the sector races to meet climate change targets. For details of the SGI benchmarking findings, visit here TAGS SUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group’s Integrated Energy Solutions to Power Rangsit University’s Green Energy Transformation SP is partnering Rangsit University (RSU) in Thailand to transform RSU’s main campus into a smart energy, low-carbon academic environment. Empowering change Jerome Choong shares the extent of work behind the scenes that goes towards upholding Singapore’s electricity network reliability, while Jennifer Ong elaborates on SP’s expansion into overseas markets. Empowering Green Capabilities Satinderpal Singh and Fong Yi Kit deal with the polarising "hot" and "cold" elements at work, but share one thing in common: empowering organisations with tools to create a low carbon, smart energy Singapore. Category: Sustainability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Empowering talent Benjamin Festin describes how SP is constantly designing programmes for employees to grow and upskill, while Muhammad Ariff Bin Ramli shares how he feels empowered to assume greater responsibilities in his job role. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=growing-greener Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/growing-greener-and-cooler-outdoors SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Growing Greener and Cooler Outdoors SUSTAINABILITY Photo: NDP 2018 Exco Powering Singapore’s birthday celebrations comes with a greener and cooler upgrade. Back for a second year, SP Group and ST Engineering have an improved outdoor cooling solution at the National Day Parade 2018, to help spectators beat the heat. The system will cool sections seating beneficiaries with special needs, such as those in wheelchairs. These spectators can enjoy the parade, performances and festivities in cool comfort outdoors, through this made-in-Singapore innovation. This year’s improved version has direct individualised air outlets with adjustable louvers that uniformly distributes cold air as low as 22 degrees celsius throughout the area. It has also been designed to blend into the seating area to optimise space and avoid obstructing spectators’ view. "It's a brilliant idea that is cooling everyone. It's helping all the spectators here, making them so comfortable. I was here last year and this makes it a world of difference." — Suresh Vanaz "This is my first NDP, and when I arrived, I was surprised to find this cooling solution at my seat. It certainly makes it a more comfortable and enjoyable experience." — Theresa Lee Building on SP’s underground district cooling network at Marina Bay, this solution also consumes 90 per cent less energy than conventional air-conditioning for the same cooling capacity. — 6 August 2018 TAGS SUSTAINABILITYOUTDOOR COOLINGDISTRICT COOLING YOU MIGHT BE INTERESTED TO READ SP Group’s Integrated Energy Solutions to Power Rangsit University’s Green Energy Transformation SP is partnering Rangsit University (RSU) in Thailand to transform RSU’s main campus into a smart energy, low-carbon academic environment. Empowering change Jerome Choong shares the extent of work behind the scenes that goes towards upholding Singapore’s electricity network reliability, while Jennifer Ong elaborates on SP’s expansion into overseas markets. Empowering Green Capabilities Satinderpal Singh and Fong Yi Kit deal with the polarising "hot" and "cold" elements at work, but share one thing in common: empowering organisations with tools to create a low carbon, smart energy Singapore. Category: Sustainability Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/smart-grid-index-2021-a-smarter-and-greener-grid SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Smart Grid Index 2021: A smarter and greener grid SUSTAINABILITY In a year of transformation and growing energy transition, utilities around the globe have deepened their commitment to tackling climate change. The global Smart Grid Index (SGI) 2021 by SP Group sees utilities speed up plans towards a decarbonised grid. From the increased focus on green energy and steep rise of renewable energy penetration to electric vehicle charging initiatives, the latest index indicates unprecedented levels of commitment to reduce carbon emissions. Globally, 65 per cent of utilities have solar and wind energy contributing more than 10 per cent of system demand, an increase of nine per cent from the previous year. About 45 per cent of utilities are actively enabling the use of electric vehicles through public charging infrastructure. Into its fourth year, the SGI is a benchmarking tool for key players in the industry to share and drive best practices on smart grid advancement. A total of 86 utilities across 37 countries participated in this year’s indexing exercise. With the energy transformation picking up pace, this annual Index will play an even bigger role in helping grid operators track their progress as the sector races to meet climate change targets. For details of the SGI benchmarking findings, visit here TAGS SUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group’s Integrated Energy Solutions to Power Rangsit University’s Green Energy Transformation SP is partnering Rangsit University (RSU) in Thailand to transform RSU’s main campus into a smart energy, low-carbon academic environment. Empowering change Jerome Choong shares the extent of work behind the scenes that goes towards upholding Singapore’s electricity network reliability, while Jennifer Ong elaborates on SP’s expansion into overseas markets. Empowering Green Capabilities Satinderpal Singh and Fong Yi Kit deal with the polarising "hot" and "cold" elements at work, but share one thing in common: empowering organisations with tools to create a low carbon, smart energy Singapore. Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=growing-greener Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/growing-greener-and-cooler-outdoors SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Growing Greener and Cooler Outdoors SUSTAINABILITY Photo: NDP 2018 Exco Powering Singapore’s birthday celebrations comes with a greener and cooler upgrade. Back for a second year, SP Group and ST Engineering have an improved outdoor cooling solution at the National Day Parade 2018, to help spectators beat the heat. The system will cool sections seating beneficiaries with special needs, such as those in wheelchairs. These spectators can enjoy the parade, performances and festivities in cool comfort outdoors, through this made-in-Singapore innovation. This year’s improved version has direct individualised air outlets with adjustable louvers that uniformly distributes cold air as low as 22 degrees celsius throughout the area. It has also been designed to blend into the seating area to optimise space and avoid obstructing spectators’ view. "It's a brilliant idea that is cooling everyone. It's helping all the spectators here, making them so comfortable. I was here last year and this makes it a world of difference." — Suresh Vanaz "This is my first NDP, and when I arrived, I was surprised to find this cooling solution at my seat. It certainly makes it a more comfortable and enjoyable experience." — Theresa Lee Building on SP’s underground district cooling network at Marina Bay, this solution also consumes 90 per cent less energy than conventional air-conditioning for the same cooling capacity. — 6 August 2018 TAGS SUSTAINABILITYOUTDOOR COOLINGDISTRICT COOLING YOU MIGHT BE INTERESTED TO READ SP Group’s Integrated Energy Solutions to Power Rangsit University’s Green Energy Transformation SP is partnering Rangsit University (RSU) in Thailand to transform RSU’s main campus into a smart energy, low-carbon academic environment. Empowering change Jerome Choong shares the extent of work behind the scenes that goes towards upholding Singapore’s electricity network reliability, while Jennifer Ong elaborates on SP’s expansion into overseas markets. Empowering Green Capabilities Satinderpal Singh and Fong Yi Kit deal with the polarising "hot" and "cold" elements at work, but share one thing in common: empowering organisations with tools to create a low carbon, smart energy Singapore. Category: Sustainability Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/smart-grid-index-2021-a-smarter-and-greener-grid SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Smart Grid Index 2021: A smarter and greener grid SUSTAINABILITY In a year of transformation and growing energy transition, utilities around the globe have deepened their commitment to tackling climate change. The global Smart Grid Index (SGI) 2021 by SP Group sees utilities speed up plans towards a decarbonised grid. From the increased focus on green energy and steep rise of renewable energy penetration to electric vehicle charging initiatives, the latest index indicates unprecedented levels of commitment to reduce carbon emissions. Globally, 65 per cent of utilities have solar and wind energy contributing more than 10 per cent of system demand, an increase of nine per cent from the previous year. About 45 per cent of utilities are actively enabling the use of electric vehicles through public charging infrastructure. Into its fourth year, the SGI is a benchmarking tool for key players in the industry to share and drive best practices on smart grid advancement. A total of 86 utilities across 37 countries participated in this year’s indexing exercise. With the energy transformation picking up pace, this annual Index will play an even bigger role in helping grid operators track their progress as the sector races to meet climate change targets. For details of the SGI benchmarking findings, visit here TAGS SUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group’s Integrated Energy Solutions to Power Rangsit University’s Green Energy Transformation SP is partnering Rangsit University (RSU) in Thailand to transform RSU’s main campus into a smart energy, low-carbon academic environment. Empowering change Jerome Choong shares the extent of work behind the scenes that goes towards upholding Singapore’s electricity network reliability, while Jennifer Ong elaborates on SP’s expansion into overseas markets. Empowering Green Capabilities Satinderpal Singh and Fong Yi Kit deal with the polarising "hot" and "cold" elements at work, but share one thing in common: empowering organisations with tools to create a low carbon, smart energy Singapore. 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Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring check
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Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ SP Group hosts energy leaders at the 25th AESIEAP CEO Conference in Singapore Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ SP Group hosts energy leaders at the 25th AESIEAP CEO Conference in Singapore Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ SP Group hosts energy leaders at the 25th AESIEAP CEO Conference in Singapore Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ SP Group hosts energy leaders at the 25th AESIEAP CEO Conference in Singapore Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ SP Group hosts energy leaders at the 25th AESIEAP CEO Conference in Singapore Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ SP Group hosts energy leaders at the 25th AESIEAP CEO Conference in Singapore Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ SP Group hosts energy leaders at the 25th AESIEAP CEO Conference in Singapore Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=-sustainability--ecosperity--tengah Search Media Coveragehttps://www.spgroup.com.sg/about-us/media-resources/media-coverage?page=5 Media Coverage Catch the latest news on SP All Years 29 Apr 2024 Lianhe Zaobao - SP Group takes over management of Suntec City's system from today Source: Lianhe Zaobao © SPH Media Limited. Permission required for reproduction. 29 Apr 2024 The Straits Times - Suntec City to join Marina Bay district cooling network by 2027 Source: The Straits Times © SPH Media Limited. Permission required for reproduction. 28 Apr 2024 Berita Harian - Courses to enhance knowledge and skills of workers in power plant operations Source: Berita Harian Online © SPH Media Limited. Permission required for reproduction. 09 Apr 2024 Lianhe Zaobao - 7 Frasers Property buildings to install solar panels Source: Lianhe Zaobao © SPH Media Limited. Permission required for reproduction. 09 Apr 2024 The Business Times - Frasers Property to install 4,500 sq m of solar panels in SP Group tie-up Source: The Business Times Online © SPH Media Limited. Permission required for reproduction. 12 Mar 2024 Lianhe Zaobao - First Centralised Power Plant Simulator in Singapore to standardise training standards for employees Source: Lianhe Zaobao © SPH Media Limited. Permission required for reproduction. 10 Mar 2024 The Business Times - Singapore Pools, SP Group contribute to 2 initiatives that support children Source: The Business Times © SPH Media Limited. Permission required for reproduction 02 Mar 2024 Berita Harian - Initiative to help KidSTART families inculcate environmentally friendly habits Source: Berita Harian © SPH Media Limited. Permission required for reproduction 02 Mar 2024 Lianhe Zaobao - SP Group donated $1.1m to KidSTART and launched Green Adventures for children Source: Lianhe Zaobao © SPH Media Limited. Permission required for reproduction 22 Feb 2024 The Straits Times - Having clear volunteering focus helps firms trying to do good Source: The Straits Times © SPH Media Limited. Permission required for reproduction 1 ... 4 5 6 ... 44 Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ SP Group hosts energy leaders at the 25th AESIEAP CEO Conference in Singapore Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ SP Group hosts energy leaders at the 25th AESIEAP CEO Conference in Singapore Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ SP Group hosts energy leaders at the 25th AESIEAP CEO Conference in Singapore Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ SP Group hosts energy leaders at the 25th AESIEAP CEO Conference in Singapore Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ SP Group hosts energy leaders at the 25th AESIEAP CEO Conference in Singapore Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ SP Group hosts energy leaders at the 25th AESIEAP CEO Conference in Singapore Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ SP Group hosts energy leaders at the 25th AESIEAP CEO Conference in Singapore Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ SP Group hosts energy leaders at the 25th AESIEAP CEO Conference in Singapore Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ SP Group hosts energy leaders at the 25th AESIEAP CEO Conference in Singapore Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ SP Group hosts energy leaders at the 25th AESIEAP CEO Conference in Singapore Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ SP Group hosts energy leaders at the 25th AESIEAP CEO Conference in Singapore Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ SP Group hosts energy leaders at the 25th AESIEAP CEO Conference in Singapore Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ SP Group hosts energy leaders at the 25th AESIEAP CEO Conference in Singapore Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ SP Group hosts energy leaders at the 25th AESIEAP CEO Conference in Singapore Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ SP Group hosts energy leaders at the 25th AESIEAP CEO Conference in Singapore Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Mai
Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change
SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ SP Group hosts energy leaders at the 25th AESIEAP CEO Conference in Singapore Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock.
Category: Reliability
New learning centre opens in Toa Payoh to empower children who learn differentlyhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/New-learning-centre-opens-in-Toa-Payoh-to-empower-children-who-learn-differently
Media Release New learning centre opens in Toa Payoh to empower children who learn differently SP Group donates S$300,000 to support students from lower-income families with undiagnosed learning challenges, advancing DAS’ “Going Beyond Dyslexia” initiative SINGAPORE, 22 FEBRUARY 2025 — The Dyslexia Association of Singapore (DAS) officially opened its second largest learning centre at Toa Payoh today, expanding support for students who learn differently. This brings the total number of centres providing interventional services across Singapore to 12, reflecting DAS’ growing commitment to empowering struggling learners, including those without formal diagnosis, to achieve their true potential. Mr Chee Hong Tat, Minister for Transport, Second Minister for Finance and Adviser to Bishan-Toa Payoh Grassroots Organisations, graced the event as the guest-of-honour. The DAS Bursary Fund also received a S$300,000 boost from SP Group, extending vital support to learners from lower-income families, who do not have a formal diagnosis of special educational needs such as dyslexia but are impacted similarly by learning differences, to access intervention services. Since April 2024, DAS has taken the transformative step towards inclusive education by opening up its services to enroll students without formal diagnosis of a learning difference, with many coming from lower-income families and requiring financial assistance. This effort to extend support beyond formal diagnosis exemplifies the “Going Beyond” culture at DAS to constantly strive to make a greater impact on the lives of individuals with dyslexia. While dyslexia affects approximately 4 to 10 per cent of any population, the proportion of struggling learners as a whole is significantly higher, at about 20 per cent. Of every 10 students assessed for dyslexia at DAS, three do not receive a dyslexia diagnosis, yet half of them would benefit from targeted intervention and resources to bridge their learning gaps. One such student is eight-year-old Nur Evren Elveera, a Primary 2 student at Zheng Hua Primary School, who faced early challenges in writing and pronunciation. Concerned with her learning difficulties, her parents sought an assessment at DAS, where it was confirmed that while she does not have dyslexia, she would benefit from structured literacy support. Through proactive intervention, including DAS’ IReaCH Programme and additional tutoring, Evren has developed strategies to improve her reading and spelling. Her journey highlights the importance of accessible learning support for all children who face learning challenges, regardless of formal diagnosis. “The new Toa Payoh Learning Centre represents another step forward in our commitment to building an inclusive society where every learner can thrive, regardless of their family’s financial circumstances. Embracing our “Go Beyond” spirit, we are broadening our support for more children navigating learning challenges. We are extremely grateful to SP Group and all our donors for their unwavering support in advancing our cause,” said Mr Lee Siang, CEO of DAS. Mr Stanley Huang, Group CEO of SP Group, said, “As we work towards uplifting lives and fostering an inclusive community, we recognise that early and targeted intervention is instrumental in establishing a strong foundation for young learners with special education needs. SP Group is committed to empowering their sustained and holistic development, so that they can gain skills and opportunities to thrive. Our partnership with DAS aims to level the playing field for children and youth who learn differently, providing them hope and confidence to realise their potential.” Located at Block 240 Toa Payoh Lorong 1 and just a short walk from Braddell MRT Station, the DAS Toa Payoh Learning Centre aims to better serve students residing in central, central-east and north-east Singapore. Spanning close to 330 sqm with 11 classrooms, the centre will help to ease capacity constraints at existing DAS centres. Besides adjoining classrooms that can be used for large meetings, other facilities include a staff pantry with self-service facilities, virtual assistants and a library. Offering the Main Literacy Programme, along with Chinese, Preschool, PREP 2 PSLE, Science, Specialist Teaching and Maths programmes, the DAS Toa Payoh Learning Centre is supported by a team of highly-skilled Educational Therapists, Speech and Language Therapists and Specialist Psychologists. The DAS Main Literacy Programme (MLP) is part-funded by the Ministry of Education (MOE). Apart from SP Group, other key donors for the various DAS programmes not funded by MOE with contributions of above S$100,000 in the financial year 2024-2025, include Singapore Teochew Foundation, Lim Hoon Foundation, UOB, Ishk Tolaram Foundation and World Vision. DAS also received an in-kind contribution of LED lighting from Signify for the new Toa Payoh Learning Centre .
SP Group Offers EV Full Charging In 30 Minuteshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-Offers-EV-Full-Charging-In-30-Minutes
Media Release SP Group Offers EV Full Charging In 30 Minutes Singapore, 9 January 2019 – Electric vehicle (EV) users can now fully charge their vehicles in 30 minutes at SP Group’s (SP) island-wide charging network, with the largest number of fast direct current (DC) chargers. SP is building Singapore’s largest public EV charging network with 1,000 points, including 250 DC charging points, by 2020. SP’s first wave of 38 charging points are located at commercial buildings, industrial sites and educational institutions. (See Annex for the list of charging locations) The locations are close to amenities such as food centres, offering drivers greater convenience while waiting for their vehicles to be charged. There are 19 high-powered 50kW direct current (DC) charging points and the other 19 are 43kW alternating current (AC) charging points. These are among the fastest EV charging points in Singapore. The 50kW DC chargers can fully charge a car in 30 minutes. Over the next few years, SP will introduce more high-powered DC charging points of up to 350kW. Other than SP’s, there are six other DC chargers in Singapore. SP’s new additions will be a game-changer in improving the charging turnaround time for EV drivers in Singapore. EV drivers can also enjoy at least 50 per cent cost savings compared to typical Internal Combustion Engine (ICE) vehicles for every kilometre travelled. The cost of using SP charging points will be regularly adjusted, mainly influenced by the prevailing electricity costs in Singapore. “Our nation-wide public charging network offers EV drivers fast charging, with greater convenience and a seamless experience through our digital solution, at cost-competitive rates. This will encourage wider adoption of green mobility in Singapore, and enable drivers to save cost,” said Mr Wong Kim Yin, Group Chief Executive Officer of SP Group. EV drivers can use SP Group’s charging service through the SP Utilities mobile application where they can search for the nearest available charging points, receive updates on their charging sessions and make payment. This first wave of locations includes Singapore Polytechnic. The SP charging points there will also serve as an education and research platform, as part of Singapore Polytechnic’s engineering curriculum to train students and adult learners. Thought this collaboration, SP Group and Singapore Polytechnic aim to develop new skills related to EVs and related charging technologies for Singapore. SP Group is also showcasing its charging points at the Singapore Motorshow 2019 at Suntec City from 10 to 13 January 2019. They will be located at the BMW and Hyundai booths. About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.5 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG. ANNEX: List of charging locations
Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/powering-future-engineering-talent
SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Powering Future Engineering Talent SUSTAINABILITY All set for the race are Singapore Polytechnic’s SunSPEC team (from left), Ng Qianhui, Roy Leung, Effy Chang and Lau Lok Yee. SP Group has been SunSPEC’s presenter and main sponsor since 2015, helping more than 70 students hone their engineering skills on their self-made solar car. A gruelling 3,000 km solar car race in blistering hot yet sometimes freezing conditions across the Australian desert will challenge a Singapore Polytechnic student team called SunSPEC. The team is out to prove that solar energy can effectively and efficiently power a car across this distance. The World Solar Challenge is arduous and the unexpected can happen – such as unpredictable climate conditions, strong winds, technical and mechanical faults and other incidents. Since February, the team has been working tirelessly to understand the workings of the solar car, SunSPEC 6, which has been entered for this year’s edition of the biennial race. They have picked up the baton from previous cohorts of the polytechnic’s final-year students. SunSPEC team members gaining hands-on experience under the tutelage of Singapore Polytechnic staff. Students are trained in mechanical systems, battery monitoring systems, solar panels, and electrical and electronic components. They also learn about the telemetry system which harnesses data analytics that serve as a health check for the solar car during the race. Eventually, their technical skills will be tested to the extreme as they have to fix all problems on the spot. Nothing will be left to chance, says Ng Qianhui, one of the 17 students in this year’s team. “Anything can go wrong. I’ve learnt to love this process of finding and fixing problems. It’s the way to be prepared,” she says. SP Group engineer, Lim Liang Yuan (in blue), a SunSPEC alumnus, returned to provide support to the team (in black) in the lead-up to the race. A comprehensive knowledge of the car is also necessary. “Even if something works, I want to know why it works,” says Roy Leung who is the telemetry expert. He will pull out connection points even if they are working because under them, there could be faults waiting to happen. “Battery queen” Effy Chang so known for being the most well-versed on battery monitoring systems, sees the car as a system, with the battery working in harmony with other components to perform optimally. Training future engineers can be expensive. The cost of materials can be substantial. Singapore Polytechnic lecturer and team manager Foo Fang Siong is very encouraged that SP Group is supporting the team with a $1 million sponsorship over five years, with the aim of grooming future engineers in creating sustainable solutions. “With this sponsorship, we are able to train and prepare the students as well as the staff for new industry trends and skills. This is since the SunSPEC 6 solar car is actually an Electric Vehicle and leverages similar technologies,” he says. Team participants, all final-year diploma students from various disciplines, can also apply for scholarships from SP Group. Alumni from previous SunSPEC teams who have joined SP are also returning to encourage and support the current group of participants. SP Group engineer, Lim Liang Yuan (in blue), a SunSPEC alumnus, returned to provide support to the team (in black) in the lead-up to the race. Meanwhile, the students are fast learners, absorbing as much as they can about solar technology and the workings of the car. They will solve problems quickly and leverage technology to give their solar car a strategic advantage in the race. Being on the team has made the students more aware that engineering and sustainability require more than just technical expertise. Endurance, persistence and problem solving are important skills to have. Says Qianhui, who is driving the solar car with Lau Lok Yee this year, “Don’t fear to fail. I might plan that one way might work. But there are faults, so amend and reiterate until you get it right.” To be a good engineer takes more than just problem-solving skills. It also means commitment, teamwork, the agility to adapt quickly. It sometimes even means taking a worldview to evolve with energy trends. Effy, however, continues to toil hard for the solar car to perform optimally. After all, engineering is about reliability and creating real-world solutions to improve quality of life, she says. This year’s SunSPEC team (in black tops) with staff from SP Group. More than 70 SunSPEC team members have been trained in engineering since 2015. — 6 July 2019 TAGS SUNSPEC YOU MIGHT BE INTERESTED TO READ SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network SP Group secures district cooling and heating energy management project at Chengdu Future Medical City SP inks MOU with Wuhou government to develop an integrated energy management project in the Wisdom Valley
Category: Sustainability
[20190109] Media Release - SP Group offers EV full charging in 30 minuteshttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/ba2bf3c4-81a4-446a-b5d2-c28c3e2f6b2a/%5B20190109%5D+Media+Release+-+SP+Group+offers+EV+full+charging+in+30+minutes.pdf?MOD=AJPERES
News Release SP Group offers EV full charging in 30 minutes Singapore, 9 January 2019 – Electric vehicle (EV) users can now fully charge their vehicles in 30 minutes at SP Group’s (SP) island-wide charging network, with the largest number of fast direct current (DC) chargers. SP is building Singapore’s largest public EV charging network with 1,000 points, including 250 DC charging points, by 2020. SP’s first wave of 38 charging points are located at commercial buildings, industrial sites and educational institutions. (See Annex for the list of charging locations) The locations are close to amenities such as food centres, offering drivers greater convenience while waiting for their vehicles to be charged. There are 19 high-powered 50kW direct current (DC) charging points and the other 19 are 43kW alternating current (AC) charging points. These are among the fastest EV charging points in Singapore. The 50kW DC chargers can fully charge a car in 30 minutes. Over the next few years, SP will introduce more high-powered DC charging points of up to 350kW. Other than SP’s, there are six other DC chargers in Singapore. SP’s new additions will be a game-changer in improving the charging turnaround time for EV drivers in Singapore. EV drivers can also enjoy at least 50 per cent cost savings compared to typical Internal Combustion Engine (ICE) vehicles for every kilometre travelled. The cost of using SP charging points will be regularly adjusted, mainly influenced by the prevailing electricity costs in Singapore. “Our nation-wide public charging network offers EV drivers fast charging, with greater convenience and a seamless experience through our digital solution, at cost-competitive rates. This will encourage wider adoption of green mobility in Singapore, and enable drivers to save cost,” said Mr Wong Kim Yin, Group Chief Executive Officer of SP Group. EV drivers can use SP Group’s charging service through the SP Utilities mobile application where they can search for the nearest available charging points, receive updates on their charging sessions and make payment. This first wave of locations includes Singapore Polytechnic. The SP charging points there will also serve as an education and research platform, as part of Singapore Polytechnic’s engineering curriculum to train students and adult learners. Thought this collaboration, SP Group and Singapore Polytechnic aim to develop new skills related to EVs and related charging technologies for Singapore. SP Group is also showcasing its charging points at the Singapore Motorshow 2019 at Suntec City from 10 to 13 January 2019. They will be located at the BMW and Hyundai booths. About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.5 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG. ANNEX: List of charging locations Northern part of Singapore Building Name Address No. of charging points Techplace I 4008 Ang Mo Kio Ave 10, Singapore 569625 2 AC chargers 2 DC chargers Central part of Singapore Building Name Address No. of charging points Alexandra Technopark 438A/B Alexandra Rd, Singapore 119967 4 AC chargers 4 DC chargers Hyflux Innovation Centre 80 Bendemeer Rd, Singapore 339949 2 AC chargers 2 DC chargers Eastern part of Singapore Building Name Address No. of charging points Techlink 31 Kaki Bukit Rd 3, Singapore 417818 2 AC chargers 2 DC chargers Western part of Singapore Building Name Address No. of charging points Corporation Place 2 Corporation Rd, Singapore 618494 2 AC chargers 2 DC chargers The Kendall 50 Science Park Rd, Singapore 117406 2 AC chargers 2 DC chargers The Capricorn* 1 Science Park Rd, Singapore 117528 2 AC chargers 2 DC chargers Singapore Polytechnic *Note: Publicly available from end-January 500 Dover Rd, Singapore 139651 3 AC chargers 3 DC chargers
SP donates S$1.35 million to ITE to set up inaugural SP Group Engineering Study Awardshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-donates-S-1.35-million-to-ITE-to-set-up-inaugural-SP-Group-Engineering-Study-Awards
Media Release SP donates S$1.35 million to ITE to set up inaugural SP Group Engineering Study Awards 450 engineering school students to benefit from monthly financial support Singapore, 12 April 2022 – SP Group (SP) is donating S$1.35 million to the Institute of Technical Education (ITE) to establish the SP Group Engineering Study Awards. The funds will provide monthly financial support to 450 engineering school students from low-income families over the next three years. This initiative builds on SP’s sustained backing over the years, through book prizes for ITE’s electrical engineering students and job exposure as part of its commitment in nurturing the next generation of technical officers and engineers for Singapore. Amongst the first batch of students receiving the Study Award is Lim Jun Jie Jackie, a firstyear Nitec Mechatronics & Robotics student at ITE College West. Jackie, who works parttime at a supermarket to help with his family’s expenses said, “I am happy to receive the Study Award, because it means I do not need to keep thinking about having to work more hours and can instead focus more time on school.” At SP, more than 16 per cent of its 3,600 staff are ITE alumni and of this group, close to 60 per cent have pursued further education to attain their diploma or degree. Most begin their SP careers in roles that extend from being first responders attending to network incidents, to taking pre-emptive action against disruptions to critical infrastructure projects for the nation. In addition to the study awards, SP will work closely with ITE to enable their students to undergo work-study stints in power grid, sustainable energy, new technologies, and mentorship with SP’s experienced engineers. Group Chief Executive Officer of SP Group, Stanley Huang, said, “SP Group is committed to empowering youth with access to educational pathways to pursue their career aspirations, regardless of their socio-economic background. ITE has provided many of our technical officers and technicians a strong foundation to grow their engineering capabilities. They play an important role in upholding Singapore’s world-class electricity and gas reliability standards.” Chief Executive Officer of ITE, Low Khah Gek, said, “We are very appreciative of SP Group coming forward to sponsor study awards for our engineering students. With this Study Award, our financially needy students can take on less part-time jobs, and instead, focus more on their studies and excel. They can pursue their passion in engineering, optimise their potential and build their careers in the various engineering sectors.” Over the years, SP has awarded more than 450 education scholarships, sponsorships and book prizes amounting to S$10 million to inspire and level the playing field for students with a passion for engineering. About SP Group SP Group is a leading utilities group in the Asia Pacific, enabling a low-carbon, smart energy future for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore, China and Vietnam. As Singapore’s national grid operator, about 1.6 million industrial, commercial, and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective worldwide. Beyond traditional utilities services, SP Group provides a suite of renewable and sustainable energy solutions including solar energy solutions, microgrids, cooling and heating systems for business districts and residential townships, electric vehicle fast charging and green digital energy management tools for customers in Singapore and the region. For more information, please visit spgroup.com.sg or follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG. About Institute of Technical Education The Institute of Technical Education (ITE) was established as a post-secondary institution in 1992, under the Ministry of Education. ITE is a principal provider of career and technical education and a key developer of national skills certification and standards skilling Singapore for the future economy. It offers three key programmes - (1) Pre-Employment Training for youths after secondary education (2) Continuing Education and Training for adult learners and (3) Workplace Learning and Work-Study Programmes with employers. Under its 'One ITE System, Three Colleges' Governance Model, ITE has three Colleges - ITE College Central, ITE College East and ITE College West. For more information, please visit our website at https://www.ite.edu.sg - End - Appendix: Profiles of SP Group Engineering Study Awards Recipients Celeste Koh Xing En Nitec in Mechatronics & Robotics, First-year Student Celeste’s parents divorced while she was still an infant. Celeste’s mother single-handedly raised her and her older brother. The family is now living in a 2-room HDB rental flat. As a result of COVID-19, Celeste’s mother was jobless for a period of time. However, she took up a course to upskill herself and has since found a new job. Despite her family’s financial situation, Celeste carries the same resilient and positive attitude as her mother. Celeste is happy to receive the SP Group Engineering Study Award, as it will help ease the financial burden on her. Beyond this, she sees the Award as an affirmation and recognition of her hard work. The Award is a source of motivation for her to do better in school. Celeste said, “Initially, I was not confident that I could be do well in engineering. However, I still chose the Mechatronics and Robotics course, because I wanted to challenge myself to learn skills that may not be natural to me, and take the chance to expand my skill set even further. I am happy that the more I learned in my ITE course, the more I enjoy what I am doing. I hope to be able to work in the area of coding in future.” Lim Jun Jle Jackle Nitec in Mechatronics & Robotics, First-year Student Jackie comes from a single-parent family. His mother does part-time parcel delivery, while his grandmother works as a part-time cleaner. He has a baby sister. The family lives in a tworoom HDB rental flat. After his N-level examinations, Jackie started working at a supermarket twice a week during the school term and almost every day of the week during the holidays for extra income. Half of his salary goes towards supporting his family. Jackie has a positive learning attitude and is always eager to learn. The SP Group Engineering Study Award is a source of much-needed financial assistance for him and his family. The Award will help relieve his mental stress over finances and the need to work longer hours, so that he can focus better on his studies. Jackie said, "I chose to study Mechatronics & Robotics, because I enjoy engineering. I like how my course engages my mind to solve problems and gives me ample opportunities to do hands-on work." Muhammad Rayyan B Faiszal Nitec in Electrical Technology (Power and Control), First-year Student After his N-level examinations last year, Rayan started working once or twice weekly at a butchery in a wet market. A day of work usually starts early at 7.00 am and ends at about 3.00 pm. He spends his salary on necessities like groceries and food for his family. At times, he also has to give his younger brother pocket money, on top of his own expense. He continues his part-time job while pursuing his studies at ITE. Rayyan's mother works in sales, while his father is a Grab driver. As a result, the family's income is unpredictable. Rayyan is happy to be receiving the SP Group Engineering Study Award, as it means he can offer his family even more support financially. He feels assured knowing that he will be receiving a stable sum of money monthly. It helps relieve the pressure of having to think about putting in more hours at work and earning more for his family. Rayyan said, "Everyone uses electricity almost all the time, so I feel that the power sector will always be relevant in maintaining our quality of life. This means that my skills will remain important and I can be assured of a stable and rewarding job in the future."
[20210623]+Media+Release+-+SP+Group+launches+SP+Kids+at+Heart+to+boost+childrens+learning.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/f16e3a53-7bd9-4d60-923c-5df418fd2e39/%5B20210623%5D+Media+Release+-+SP+Group+launches+SP+Kids+at+Heart+to+boost+childrens+learning.pdf?MOD=AJPERES&CVID=
News Release SP Group launches SP Kids at Heart to boost children’s learning New programme kickstarts with S$1 million donation to benefit 2,000 KidSTART children Singapore, 23 June 2021 – SP Group (SP) has launched SP Kids at Heart to support young children from low-income families in their learning journey. Kickstarting the initiative, SP is donating S$1 million to benefit KidSTART children aged 0-6 years old from low-income families. The SP Kids at Heart funds will provide educational tools, books and toys in the form of learning and development packs for about 2,000 KidSTART children for a year. The funds will also enable these children to receive electronic devices such as tablets and internet routers to support their online engagement and learning during the pandemic. In addition, SP will provide grocery vouchers and other financial assistance packages including tools and equipment that enable a more conducive home learning environment. SP’s S$1 million donation will go to Community Chest which will administer the funds and disburse them to KidSTART to support its learning and assistance packages. Speaking at the virtual launch of SP Kids at Heart, Minister for Social and Family Development and Chairman of the Growing Together (GT) with KidSTART Council, Mr Masagos Zulkifli said, “We launched the Growing Together with KidSTART initiative in 2019 to help us achieve greater impact for our families through deeper government and community partnerships. SP Group has shown us how corporates can play their part in building a society of opportunities together even amid a pandemic, sustaining a culture where those who have done well give back for the betterment of society. I look forward to many more meaningful initiatives in our partnership.” SP Group Chairman Tan Sri Hassan Marican said, “We are expanding our community outreach to help children, who are the future of Singapore. Through SP Kids at Heart, we can give them the best possible start in their formative years, with access to the right developmental and educational materials. This includes digital tools to ensure their learning is not disrupted during the pandemic. For parents, we aim to equip them with soft skills to help them connect better with their children and support them in their holistic education.” SP Kids at Heart complements SP’s existing programmes for seniors through the SP Heartware Fund and sustained volunteer activities throughout the year. 1 SP’s staff volunteers, known as SP Heart Workers, will assemble and deliver the welcome and learning packs to the families. The Heart Workers will also help install the routers for families who need assistance, and produce instructional videos to work around safe management guidelines. When physical interaction permits, SP Heart Workers will be involved on-site to engage the children while their parents attend sessions with the facilitators. Madam Shariffah Dayana Binte Syed Hassan Al-Yahya, mother of three-year-old Rumi, who is part of the KidSTART programme, shared, “Since Rumi joined the programme, he has become more confident and grown more interested in learning new things. The materials we have received helped Rumi to expand his vocabulary and become more expressive. As a parent, the most important thing is for our children to grow up well. With SP Kids at Heart, I am grateful that he can get the support he needs for a better future.” Mr Brennan Lee, father of three-year-old Shaya, said, “Through the KidSTART programme, the time we spent with the facilitator was well planned and well structured. There was an outcome in mind and we had quality bonding with our child, that has helped her development. Because of her heart condition, her motor skills were limited, and she couldn’t say many words initially. After attending the programme, we can see the difference. She is more lively, her motor skills and vocabulary have improved, she is more sociable and smiles more too.” Amidst the COVID-19 pandemic, SP continues to give back to the community in a sustained manner. Since 2005, more than S$17 million has been raised for the SP Heartware Fund in aid of programmes for seniors under Community Chest. SP has also provided over 7,200 meals for seniors in Toa Payoh West – Balestier since 2018. This year, SP Heart Workers continued with its annual Power Packs charity drive to bring bags of daily essential food items to seniors in need. The SP Charity Golf event in April raised S$500,000 for the SP Heartware Fund. -Ends- 2 About SP Group SP Group is a leading utilities group in the Asia Pacific, enabling a low-carbon, smart energy future for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of renewable and sustainable energy solutions including solar energy solutions, microgrids, cooling and heating systems for business districts and residential townships, electric vehicle fast charging and green digital energy management tools for customers in Singapore and the region. For more information, please visit spgroup.com.sg or follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG. About KidSTART KidSTART Singapore Ltd. is a dedicated agency that provides upstream support to eligible children up to 6 years old and their families. We seek to give children a good start in life by empowering low-income families to build strong foundations for their children and fostering positive child development outcomes. Research has shown that experiences in a child’s early years can significantly influence his physical, cognitive and social development, and these have an impact on his lifelong outcomes. Under KidSTART, we provide support for child development, coordinate and strengthen holistic services for families where needed, and monitor the developmental progress of children from birth onwards. Parents on KidSTART will be guided with skills and knowledge where their children can benefit from warm and nurturing relationships, achieve ageappropriate and holistic child development, and have a safe and secure home environment to grow up in. Click here for more information on KidSTART. About Growing Together with KidSTART In 2019, the “Growing Together with KidSTART” initiative was launched to invite corporates and individuals to partner specific local KidSTART communities over a sustained period, through regular volunteering and/or contributions. Building sustained partnerships with the community play a big part in bringing about better outcomes for KidSTART children and our families. Click here for more information on Growing Together with KidSTART. 3 Annex A Photos and Captions Note: Hi-Resolution photos are within the Digital Media Kit in the Google Drive folder Photo Caption 1 Launch of SP Kids at Heart and cheque presentation. 2 SP Kids at Heart will benefit families like Mr and Mrs Brennan Lee, and their three-year-old daughter Shaya, to have quality learning and bonding time. 3 Mdm Shariffah Dayana and Mr Andri Panusunan Sagala with their sons, three-yearold Rumi (2 nd from left) and one-year old Aria. 4 Our staff volunteers – known as SP Heart Workers – like engineer Rachel Low, help keep the kids engaged with activities like reading and art and craft while their parents attend KidSTART sessions. 4 5 SP Heart Workers preparing the items in the welcome and learning packs for the children under the SP Kids at Heart programme. These items include educational tools, books and toys. 5
KidSTART Stories to help parents build children’s language foundation through storytellinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/KidSTART-Stories-to-help-parents-build-children-s-language-foundation-through-storytelling
Media Release KidSTART Stories to help parents build children’s language foundation through storytelling KidSTART Singapore, SP Group and Etonhouse Community Fund support 1,800 families with resources (From left to right) KidSTART parents Mdm Jayavalli Shanmugam, Mdm Junaida Binte Jasuni and Mdm Jasleasha Ong at the official launch of the KidSTART Stories initiative with their children. Photo credit: KidSTART Singapore Singapore, 15 October 2022 – Under the Growing Together with KidSTART partnership, KidSTART Singapore, SP Group and EtonHouse Community Fund (ECF) have launched KidSTART Stories to equip more than 1,800 families with resources to support parents in the early childhood development of their children through storytelling and reading. This is another initiative in KidSTART Singapore’s ongoing #AGoodStart initiative to create awareness on the importance of child development in the early years. KidSTART families will be gifted with a mini-library comprising a bookshelf and a set of specially selected age-appropriate books sponsored by SP Group and ECF. The mini-library will facilitate families to create a conducive space at home for children to explore books and enjoy reading sessions with parents. Parents will have access to a series of videos produced by KidSTART Singapore to guide them on techniques for storytelling and conversational reading to infants and young children and how they can inject fun and learning in the activities through pictures, songs and dance. Mdm Jasleasha Ong, mother of a 2-year-old, shared that through the encouragement of her KidSTART practitioner and the resources provided by KidSTART Stories, she now enjoys reading with her child and looks forward to discovering more about her child’s learning abilities through their reading sessions. “Before attending KidSTART, I thought my daughter was not interested in books. I tried reading to her, but she would flip through the pages quickly. I was surprised she was so engaged when the KidSTART facilitator read books during the KidSTART Group sessions. I learnt that it was about choosing age-appropriate books and I am grateful for the set of books and the bookshelf given as part of KidSTART Stories where we now have our very own family reading corner. My daughter is now always so excited when it is reading time, and even comes up to me to request for me to join her at the reading corner. She is very imaginative and it’s such a joy to see her pretend to be part of the story.” Another KidSTART mother, Madam Junaida, also shared that the KidSTART Stories resources have been useful in helping her son learn about shapes and colours. “I didn’t read many books when I was young, and I was really happy to receive the mini library from KidSTART. The video guides were also very useful as I learnt different ways of telling the stories to my son. We now spend more time reading together as a family, which has been rewarding as he really enjoys looking at the colourful animals in his favourite book. I look forward to exploring more books with him.” Madam Rahayu Buang, Chief Executive Officer, KidSTART Singapore said, “We want the newly launched KidSTART Stories initiative to give families the confidence to engage their young children in reading adventures that will spark their language abilities and at the same time cultivate a lifelong love for reading. We are grateful to our ‘Growing Together with KidSTART’ partners SP Group and EtonHouse Community Fund for their generosity in providing the books and bookshelves, as well as the volunteer manpower to distribute the reading materials to KidSTART families. We look forward to more collaborations with corporate and community partners to further sustain and expand the KidSTART Stories, so that more children can have a good start in life.” Group CEO of SP Group Mr Stanley Huang said, “SP Group has been working closely with KidSTART to provide children access to suitable educational resources in their early years and establish a strong foundation in their learning. As part of our $1.1 million donation to KidSTART this year, we are pleased to go further, in creating a conducive home environment to cultivate good reading habits, hone healthy curiosity and foster strong family bonds. These will empower them with skills for enriching and holistic growth in their formative years.” Mrs Ng Gim Choo, Founder of EtonHouse Community Fund, says, “Reading should be a joyful experience, and books should be perceived as toys. When children love to read, they excel academically. Reading enhances concentration and cognitive development, it strengthens language and creative thinking skills, and opens the world to children. Reading offers adults a precious opportunity to bond with children. It is also a sustainable way to bridge the gap between lower and higher-income children. ECF is delighted to support this project with KidSTART and play its part in impacting the community.” KidSTART Stories was launched today at Keat Hong Community Club, with Ms Sun Xueling, Minister of State, Ministry of Home Affairs and Ministry of Social and Family Development in attendance as a Guest of Honour. Approximately 320 KidSTART and eligible parents and their children enjoyed an interactive storytelling session by the Minister, along with stage performances that brought storytelling to life and post-show arts and crafts and play activities. Moving forward, KidSTART is looking to collaborate with various partners to create more video reading guides and sponsorship of new books in the pipeline. Recently, KidSTART had also launched an interactive play KidSTART Sea Adventures, adapted from a storybook written by KidSTART’s early childhood specialist. The KidSTART Sea Adventures play will be restaged across different neighbourhoods around Singapore to reach out to more families. The event images can be found here, and for more information, please visit the KidSTART website here. About KidSTART KidSTART Singapore is a dedicated agency that provides upstream support to eligible pregnant mothers and children up to 6 years old. As a national programme, KidSTART empowers lowincome families to build strong foundations for their children and foster positive child development outcomes by supporting caregivers with guidance on child development and monitoring the developmental progress of children from birth onwards. Click here for more information on KidSTART. About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with lowcarbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore, China, Vietnam and Thailand. As Singapore's national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of renewable and sustainable energy solutions including solar energy solutions, microgrids, cooling and heating systems for business districts and residential townships, electric vehicle fast charging and green digital energy management tools for customers in Singapore and the region. For more information, please visit spgroup.com.sg or follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG. About EtonHouse Community Fund The EtonHouse Community Fund (ECF) is an independent charity launched by EtonHouse International Education Group in 2015 based on the organisation’s strong belief in the importance of education and that every child regardless of his or her background should have access to good quality education. Today, it is an IPC charity and a member of the National Council of Social Service (NCSS). The ECF has over the years championed causes that have benefitted children and youth from low-income families and received the MSF Cares Award in 2019 for many of its initiatives. ECF is also a partner of KidSTART and has helped to set up playgroup sites around Singapore, providing families with access to learning resources, learning kits, and excursions. This year, in support of the Year of Celebrating SG Families, ECF has launched Treasure Quest - a series of 10 challenges outdoors to reconnect families with the beautiful green spaces in their neighbourhood.
StraitsTimes#SUT#19-03-2023#Default#1#SUN-007#4#ccihttps://www.spgroup.com.sg/dam/jcr:11d161a3-59ee-4ff9-a932-24554428b067
| SUNDAY, MARCH 19, 2023 | THE SUNDAY TIMES | A7 FEATURE TITLE In partnership with “ One need not approach volunteering with the mindset that they have to invest lots of time, effort or money. No contribution is too small. One of the biggest hurdles to overcome is simply taking that first step. — Mr Giles Ee, executive engineer, SP Group, and a member of the company’s staff volunteer arm, SP Heart Workers Helping kids starts from the heart National grid operator SP Group expands its CSR efforts to give children from lower-income families a stronger start, and provide more opportunities for staff to volunteer By RACHEL CHIA Atypical work day for Mr Giles Ee, 28, goes something like this: Even as he spends most of his time as executive engineer spearheading gas transmission projects at SP Group, he carves out a few hours planning activities for children. Just last year, Mr Ee helped organise the launch of an interactive play at Aliwal Arts Centre for lower-income families, featuring music, handcrafted sea animal headgears, and a mini carnival. Named KidStart Sea Adventures, the production is one of several corporate social responsibility (CSR) efforts supported by Singapore’s national grid operator and sustainable energy solutions provider SP Group, through its initiative for children, SP Kids at Heart. KidStart Singapore is a non-profit organisation supporting children under six years old from lower-income families in early child development. “We were pleasantly surprised by the zest with which the children tackled the craft activities with their parents,” says Mr Ee who, beyond coordinating the event, also helped out at a prop-crafting station as one of 20 staff volunteers on-site. “Many parents shared that this was the first theatre production for their children, and to watch them dance and sing brought lots of joy,” he adds. “It was a heartwarming reminder of the importance of family bonding. This truly touched me, as we may have taken many things in life for granted.” Mr Ee began volunteering when he was in secondary school, spring cleaning rental flats, collecting newspapers, and doing grocery runs for the elderly. Today, his systematic nature and attention to detail are being put to use as a member of the SP Heart Workers committee, SP’s staff volunteer arm, where he oversees event logistics and partnerships with social service agencies. The company provides its employees with opportunities to participate in volunteering activities all year round, often during work hours. “Beyond being able to engage with colleagues from other departments whom I normally do not interact with, I am also able to sharpen my organisational skills through working with various stakeholders to execute events,” says Mr Ee. Joining hands for good Most customers of SP Group may be familiar with its longest-running charity initiative – the SP Heartware Fund, which benefits vulnerable seniors – from its donation appeals on utilities bills twice a year. But SP Kids at Heart, a new initiative, was born amid the Covid-19 pandemic as the organisation looked to expand its outreach to more lower-income families. “Despite the challenges brought on by the pandemic, we scaled up our efforts to fulfil long-standing commitments and set up new programmes to benefit a wider range of social service users, from seniors, to children and youth,” Celebrating Social Service Partners The Ministry of Social and Family Development has designated 2023 as its Year of Celebrating Social Service Partners to recognise the contributions of corporates, social service agencies, professionals, academics, social enterprises, and volunteers. To make a significant impact on the lives of those in need, Singaporeans and companies are encouraged to volunteer, donate, or join the social service sector. says Mr Stanley Huang, group CEO, SP Group. The company has since contributed $2.1 million to benefit more than 5,000 KidStart children and their families. SP Group has been working with the non-profit organisation since 2021. SP Group has sponsored and distributed books, toys and tech tools to about 2,000 Kid- Start families, to improve their home learning environments and ensure that the children’s learning was not disrupted during the pandemic. “For parents, we aim to equip them with soft skills to help them connect better with their children and support them in their holistic education,” Mr Huang adds. “By working with KidStart Singapore, which shares this common vision, it allows us to deliver targeted assistance to the community and achieve greater impact for the beneficiaries.” Last year, apartfrom the marine-themedplay, the company – together with KidStart and independent charity EtonHouse Community Fund – provided books and bookshelves to some 3,000 children to create a conducive space at home to foster strong family bonds. Focusing on bonding SP Kids at Heart’s efforts aim to enhance the social mobility and long-term prospects of children SP Group executive engineer Giles Ee (above) helps plan activities for children as part of the company’s CSR initiative, SP Kids at Heart. The initiative is a partnership with KidStart Singapore, to empower parents like Mdm Jasleasha Ong (left) with skills to better engage their children. PHOTOS: SP GROUP, KIDSTART SINGAPORE from vulnerable backgrounds. Why is the focus on bonding? Research has shown that parent-child bonds significantly influence how a child’s brain develops, and this has an impact on lifelong outcomes, explains Kid- Start Singapore CEO Rahayu Buang. “The parent-child bond is created by applying techniques in nurturing positive interactions and enriched caregiving.” While parents from lower-income families want the best for their child, they may face resource constraints and lack know-how. “Empowering parents with the skills to engage their children builds up their confidence in taking care of them, which in turn helps foster positive developmental outcomes,” adds Mdm Rahayu. That’s been so for Mdm Jasleasha Ong, whose daughter, aged three, was previously not interested in books. “I tried reading to her, but she would flip through the pages quickly,” Mdm Ong, 43, says. But after setting up a reading corner at home with the books from SP-funded KidStart Stories, the little girl’s attitude changed. “I learnt that it was about choosing age-appropriate books,” says Mdm Ong. “My daughter is now so excited when it is reading time, and even asks me to join her. She dances and uses songs to express herself. I now know how to use our interactions to develop her language skills better, and we have a strongbond.” Small things like these can create a great impact, says Mr Ee, who helped pack and deliver the books to families. “Something as simple as lending a listening ear to the beneficiaries, or organising engagement activities, can impact them in a positive manner and effecta difference in their lives.” Everybody has unique skills that can be channelled towards volunteering, he adds. “One need not approach volunteering with the mindset that they have to invest lots of time, effort or money. No contribution is too small. “One of the biggest hurdles to overcome is simply taking that first step.” Foster a culture of giving Volunteerism is an integral part of SP Group’s DNA, says the company, with close to 400 staff volunteering in SP Kids at Heart activities alone. Staff are encouraged to not only participate in volunteering activities during work hours, but are also accorded official leave for volunteering, says group CEO Stanley Huang. Members of senior management play an active role in communicating supportfor and participating in corporate giving, adds Mr Huang. This is something that Mr Giles Ee, an executive engineer at SP Group, can testify to, having witnessed department heads spearheading activities. “Various departments leverage volunteering events as team bonding opportunities,” he says. “I believe the emphasis on the culture of giving is also a point of pride for many staff,” says Mr Ee, who is also part of the SP Heart Workers organising committee. In 2021, SP Group’s CSR contributions – in donations, sponsorships and manpower – totalled $4.5 million. It has a wide range of programmes to support vulnerable groups across ages, from young children under the age of six to tertiary students, and seniors. To Mr Huang, pursuing a common good unifies staff, fosters team building, and cultivates a giving spirit. “We believe that by participating in volunteering efforts, our staff gain a sense of fulfilment, are more engaged in their jobs, and can influence their families and friends to similarly give back to the community in meaningful ways,” he says. By the numbers $2.1m Amount donated by SP Group over the past 2 years to benefit young children from lower-income families 5,000 Number of families that benefited from the SP Kids at Heart programme to date 8,000 Total volunteering hours clocked by SP Group staff in 2022 For more information on how to contribute, visit https://go.gov. sg/YCPartners
SP Group Annual Report FY1213https://www.spgroup.com.sg/dam/spgroup/pdf/annual-reports/SP-Group-Annual-Report-FY1213.pdf
POWERING THE NATION SINGAPORE POWER ANNUAL REPORT 2012 POWERING THE NATION Energy is critical to the growth of the nation – in Singapore, Australia and wherever our presence is established. With a highly skilled workforce that embraces exciting challenges, and leading-edge technology that reaps efficiency and innovation, Singapore Power ensures energy is delivered reliably and costeffectively, and is accessible to all. For our customers and the community, our partners and staff, our work contributes to a strong and vibrant economy, keeps businesses and industries humming and sustains quality of life for families. From left: Yeo Kheng San, Principal Engineer, Network Management Bay Suay Yang, Technical Manager, Systems on Silicon Manufacturing Co. Building TRUST We make power accessible wherever and whenever it is needed, for the nation’s progress and a better tomorrow for our community. Our customers, partners and employees count on us to make a valuable impact through all our responsibilities. Harnessing Technology We harness leading-edge technology to deliver world-class performance and customer experience. We are committed to developing next-generation power solutions to meet present and future needs. Distribution Control Centre, Ayer Rajah District Office From left: Leong Wai Yee, Engineer, SP Engineering Board / Woon Thian Han, Henrick, Engineer Lee Say Teck, Cedric, Principal Engineer, Network Management Nur Hafiza Binte Mohd Zulkifli, Engineer / Yong Haur Ming, Engineer Tang Shing Him, Accountant, Finance Developing Talent Designing and running the complexity of the nation’s power infrastructure and service takes a passionate and dedicated workforce. We value diversity of talent and nurture our people by developing expertise and rewarding good performance. Our Mission We provide reliable and efficient energy utility services to enhance the economy and the quality of life. Our Values Commitment We commit to creating value for our customers, our people, and our shareholders. We uphold the highest standards of service and performance. Integrity We act with honesty. We practise the highest ethical standards. Passion We take pride and ownership in what we do. Teamwork We support, respect and trust each other. We continually learn, and share ideas and knowledge. Safety is our Way of Life Safety Pledge Safety is our highest priority Every life is precious Every accident is avoidable We uphold safe practices and strive for zero accident 08 Singapore Power Annual Report 2012 The Singapore Power Group Singapore Power (SP) Limited is a leading energy utility company in Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia. The SP Group is wholly owned by Temasek Holdings (Private) Limited. Over a million industrial, commercial and residential customers in Singapore benefit from SP ’s world-class transmission, distribution and market support services. The SP networks in Singapore are amongst the most reliable and costeffective worldwide. In Australia, the SP Group serves 2.8 million consumers through wholly owned SPIAA, a diversified energy utility company and 51%-owned SP AusNet, which is publicly listed on the Australian and Singapore Stock Exchanges. As one of Singapore’s largest corporations, SP recorded revenue of S$9.0 billion and assets of S$34.5 billion in FY 12/13. Singapore Power Annual Report 2012 09 Contents FROM THE CHAIRMAN 12 Financial Highlights 16 Group Structure 17 Board of Directors 18 Senior Management 22 Awards & Accolades 24 Corporate Governance 27 Risk Management/SAFETY 31 ELECTRICITY AND GAS NETWORKS 34 SINGAPORE DISTRICT COOLING 47 Australia OPERATIONS 48 Service Excellence 54 Building our talent pool 56 Developing Expertise 59 Community Outreach 62 Financial Summary 65 DEVELOP AND SUS AIN FROM THE CHAIRMAN Singapore Power continues to focus on providing reliable and quality utility services to customers both in Singapore and Australia, while contributing to the development of the two nations. Singapore Power continues to focus on providing reliable and quality utility services to customers both in Singapore and Australia, while contributing to the development of the two nations. More than four million electricity and gas customers depend on us to deliver energy to them reliably, cost-effectively and safely at all times. This is certainly a monumental task and is made possible with the support and dedicated effort as well as expertise of all our staff, and our business partners. FINANCIAL PERFORMANCE Group net profit, excluding exceptional items, for the financial year ended 31 March 2013 was S$878 million, compared to S$930 million in the previous year. The decrease was due to the final adjustments to the qualifying revenue for the regulatory period from 1 April 2008 to 31 March 2013, and the weaker Australian dollar. Total assets grew by S$2.1 billion to S$34.5 billion during the year as the Group continues to invest in electricity and gas networks in Singapore and Australia. ENHANCING OPERATIONAL EXCELLENCE At SP, we focus our efforts on ensuring that our strategies and operations not only drive our business but also enhance quality of life. Mindful that the best of strategies would be meaningless with flawed execution, we remain committed in enhancing our operational excellence. For FY12/13, the Singapore electricity network continued to perform well within set targets. The System Average Interruption Duration Index (SAIDI) was 0.42 minute per customer per year, while the System Average Interruption Frequency Index (SAIFI) was 0.0087 interruptions per customer per year. Said another way, the average electricity customer would experience an interruption only once in 115 years. Gas network performance was also well within regulatory targets, with SAIDI and SAIFI scores of 0.174 minute and 0.0026 interruption per customer per year respectively. While upholding high network performance standards, grid charges for electricity have come down over the years due to increased efficiencies and better technology applications. In fact, average grid charge has reduced 30% over the past 10 years from 4.30 cents/kWh to 3.06 cents/kWh. During the year, SP continued to upgrade and expand its infrastructure to meet Singapore’s growing demand for electricity. Several transmission projects were completed and commissioned. These include: • Marina South 230kV substation, mainly to serve future developments at Marina South. This is Singapore’s first 230/22kV substation, minimising the land area needed for substation buildings. • Seletar Aerospace Park 66kV substation to serve the upcoming aerospace hub and Seletar Airport. • Two 66kV cable circuits to power up the LNG terminal on Jurong Island. The terminal will diversify Singapore’s energy resources and meet future energy needs. • Two 66kV cable circuits to power up the Tuas Spring desalination plant. The plant is Singapore’s latest water supply infrastructure project and will further enhance water supply security. 12 Singapore Power Annual Report 2012 The transmission projects in progress include the 400kV substation at Rangoon Road to meet growing demand and strengthen the network in central Singapore. PowerGas extended the natural gas network by 29km and the town gas network by 85km to reach more residential estates and commercial premises. Construction of the 18.5km North-South and the 16.5km East-West transmission cable tunnels is progressing well towards completion by 2018. The six main contract packages for the project were awarded in September 2012, and work started in December that year. Most of the 18 shaft sites would have the construction of the upper shafts completed by September 2013. In Australia, Jemena’s electricity network achieved its best year for network reliability in 2012. The network experienced an average of 50.2 unplanned minutes off supply in 2012, a 9 per cent improvement on 2011, and well below the Australian Energy Regulator’s target. SP AusNet also improved supply reliability, reducing the time that customers were without electricity by 13.7 per cent and gas by 11.7 per cent. SP AusNet invested $881.4 million over the past year in capital expenditure to strengthen and expand its network. There were 11,485 new electricity customers and 13,825 new gas customers connected over the year. Leveraging advanced technology, we were able to power the nation while actively engaged in research and development to improve energy efficiency as well as develop sustainable solutions for the power network of the future. Key initiatives include enterprise asset management, data analytics, mobile applications, smart grid, micro-grids and distributed generation and energy storage. SERVICE EXCELLENCE SP continued to engage business customers through its Power Quality Interest Groups knowledge sharing sessions, workshops and site visits. We strive to improve customer experience by enhancing our services and operations, and raise productivity through technology and innovations to mitigate cost pressures. These help us to efficiently manage 1.4 million bills and 75,000 phone calls monthly, as well as the 3.3 million electricity, water and gas meters read every two months. Among the new initiatives are a smartphone app for customers to submit their own meter readings for greater billing accuracy and convenience. The customer service web portal now has more features that cater to the rising and evolving needs of customers. Our service ratings affirm the efforts to design and plan strategies that bring value to our customers. In the biennial Customer Satisfaction Survey 2012 which covered 1,209 respondents, SP Services topped customer ratings ahead of major statutory boards and service organisations in Singapore. SP Services was honoured as one of the finalists at the Singapore Service Excellence Medallion 2012 Awards for its customer-focused culture and practices. COMMITMENT TO SAFETY For FY12/13, our lost time injury frequency rate was 1.1, lower than the national average of 1.7. Our lost time injury severity rate was 14.9, significantly lower than the national average of 88. An SP Group Safety Review Committee (GSRC) was formed during the year to conduct an extensive review of safety practices across SP’s subsidiaries, learn from external best safety practitioners, and propose recommendations to enhance safety further. Singapore Power Annual Report 2012 13 FROM THE CHAIRMAN In Australia, Jemena achieved an improvement in significant injury frequency rate (SIFR), from 12.1 at the end of FY12 to 9.3 at the end of FY13. Key initiatives include a five-year health and safety strategic plan and appointment of a critical coach for health and safety culture improvements. SP AusNet achieved a 31 per cent improvement in recordable injury frequency rate compared to the previous year, underpinned by its ‘MissionZero’ safety strategy. INVESTING IN OUR PEOPLE We recognise that a strong, dynamic and forward looking workforce is paramount in order to carry out our role successfully, while continuing to advance and innovate for the future. It is important for our people to buy into our vision, have a deep sense of ownership and pride, and to be equipped with the knowledge, tools and support to succeed in their careers. In FY12/13, we launched a 5-year Human Resource Masterplan to tackle strategic priorities in attracting and retaining talent. This includes an enhanced performance management framework with a strong emphasis on staff development with structured goals-setting. We also continue to invest in enhancing people management, technical and soft skills competencies for staff through various learning programmes. SP continued to partner the Union of Power & Gas Employees (UPAGE) to reach out to and equip staff with the necessary skills for bigger job responsibilities and better pay. We have also established the SP Engineering Board (SPEB) in April 2013 to uphold the SP Group’s leadership in network engineering and meet the Group’s mission to deliver energy solutions reliably and efficiently. The SPEB will help identify, retain and build up engineering capabilities and technical competencies to meet future operational requirements. In Australia, Jemena launched two new talent management systems during the year – ETWeb and illuminate. ETWeb is an online employee performance management system that aims to enhance the accountability and transparency of employee performance and development information. illuminate on the other hand is a company recognition programme to reward employee excellence. SP AusNet developed a three-year talent roadmap to attract, develop and retain employees with crucial leadership and technical skills. A quarterly Talent and Diversity Forum attended by general managers was established to lead diversity improvement across the organisation, develop people capabilities and provide governance for talent, succession and performance management processes. Zinfra Group collaborated with Engineers Australia on a professional development programme to raise industry standards. Engineers Australia will provide professional development support, assessment and accreditation services for Zinfra Group engineers and engineering officers. CARING FOR THE COMMUNITY As a responsible citizen, we seek to make a positive impact through meaningful contributions to the underprivileged, caring for the environment and improving consumer awareness on energy matters. Our SP Heartware Fund which supports some 2,100 needy elderly under the Home Help Service programmes has raised more than $7 million since its inception. For FY12/13, we raised over $1 million for 14 Singapore Power Annual Report 2012 We recognise that a strong, dynamic and forward looking workforce is paramount in order to carry out our role successfully, while continuing to advance and innovate for the future. It is important for our people to buy into our vision, have a deep sense of ownership and pride, and to be equipped with the knowledge, tools and support to succeed in their careers. this Fund. Our staff donated $19,800 to this Fund and $36,900 to the ComChest SHARE programme. SP matched these contributions dollar-for-dollar. We also contributed close to $500,000 to various charity organisations and causes. The elderly have been our beneficiary group of focus as they have helped our nation prosper and we want to help them journey through their golden years with respect and dignity. In Australia, Jemena employees raised over A$60,000 for charities, including the Salvation Army, Parramatta Mission and the Children’s Hospital at Westmead. Zinfra Group’s employees contributed to a variety of charity initiatives throughout the year while SP AusNet’s Community Development Fund collaborated with local councils to offer grants to local non-profit community organisations. SECURING FUTURE GROWTH Australia forms a critical part of SP’s growth strategy, and will remain firmly so. Currently, Singapore Power International Pte Ltd (SPI) owns SPI (Australia) Assets Pte Ltd (SPIAA), which operates under the Jemena brand, and 51 per cent of SP AusNet. To enhance investment value and position for future strategic growth, SPI entered into an agreement with State Grid International Development Ltd (SGID) in May 2013 for SGID to purchase a 60 per cent shareholding in SPIAA and a 19.9 per cent interest in SP AusNet. SGID is a subsidiary of State Grid Corporation of China (SGCC), the world’s largest utility, with core businesses in the construction and operation of electricity grids and provision of electricity supply services, and will bring on board its extensive operational experience to add value to the joint venture. The partnership also demonstrates the confidence of SP and SGCC in the long term growth potential of SPIAA and SP AusNet, as well as the energy infrastructure environment in Australia. Colleagues in Singapore and Australia will build on their established relationships, and find valuable new insights with SGCC’s partnership, as we embark on this next exciting phase of growth to enhance the value of our Australia businesses even further. IN APPRECIATION I would like to express my appreciation to the Board of Directors, Management and staff, UPAGE and unions representing employees in Australia for their immense contributions to another good year for SP. I would also like to place on record my sincere appreciation to my predecessor Mr Ng Kee Choe for his invaluable contributions during his tenure in SP, and welcome on board Mr Ong Yew Huat who was appointed to the Board on 8 February 2013. Together with all our stakeholders, we look forward to continued growth, creating solutions for future generations and achieving greater success for the economies and communities in which we operate. Mohd Hassan Marican Chairman 1 October 2013 Singapore Power Annual Report 2012 15 Financial Highlights Operating revenue ($million) Total Assets ($million) 10,000 8,000 7,805 8,662 8,968 40,000 30,000 31,093 32,366 34,456 6,000 4,000 20,000 2,000 10,000 0 FY10/11 FY11/12 FY12/13 0 FY10/11 FY11/12 FY12/13 Net Profit After Tax ($million) Shareholders’ Equity ($million) 1,000 800 924 930 878* 10,000 8,000 7,843 8,336 8,464 600 6,000 400 4,000 200 2,000 0 FY10/11 FY11/12 FY12/13 0 FY10/11 FY11/12 FY12/13 Economic Value Added (EVA) ($million) Return on Equity (%) 400 20 300 200 339 339 257 15 10 12.6% 11.5% 10.5%* 100 5 0 FY10/11 FY11/12 FY12/13 * Exclude exceptional items on impairment 0 FY10/11 FY11/12 FY12/13 16 Singapore Power Annual Report 2012 Group Structure SINGAPORE OPERATIONS AUSTRALIA OPERATIONS SP PowerAssets SP Training and Consultancy Company SP AusNet (51%) PowerGas SP PowerGrid SP Telecommunications Singapore District Cooling (60%) SPI Management Services Jemena SP Services Power Automation (51%) Zinfra Group SINGAPORE OPERATIONS We own and operate the Singapore electricity and gas transmission and distribution networks. We also service consumers for their utility needs, through providing meter reading, billing, and customer service support. SP PowerAssets owns the electricity transmission and distribution assets, while PowerGas owns the gas transmission and distribution assets. SP PowerGrid manages the electricity and gas transmission and distribution networks owned by SP PowerAssets and PowerGas. SP Services provides market support services to customers for electricity, gas, water and refuse removal, and facilitates electricity retail market competition. SP Training and Consultancy Company provides consultancy and training, leveraging SP’s expertise in developing and operating energy utility infrastructure and businesses. SP Telecommunications provides telecommunication infrastructure services. AUSTRALIA OPERATIONS SP AusNet and Jemena form the two main arms of our business in Australia. Together, their presence spans eastern Australia, and includes electricity and gas transmission and distribution ownership and operation, as well as related services. SP AusNet owns and operates Victoria’s electricity transmission network, an electricity distribution network in eastern Victoria, and a gas distribution network in western Victoria. SPI Management Services is the management company operating the business of SP AusNet under a management services agreement. Jemena owns and operates gas transmission pipelines, gas and electricity distribution networks in New South Wales, Queensland, Victoria and the Australian Capital Territory. Zinfra Group provides engineering, operations, maintenance and construction services to Jemena and external clients. Singapore District Cooling is a joint-venture company providing chilled water services for airconditioning in buildings. Power Automation is a joint-venture systems integration company providing power system control, smart grid/metering, protection system and substation automation solutions. Singapore Power Annual Report 2012 17 Board Of Directors Tan Sri Mohd Hassan Marican Tan Sri Mohd Hassan Marican was appointed Director of Singapore Power Ltd in February 2011 and became its Chairman on 30 June 2012. Tan Sri Hassan is the Chairman of Pavilion Energy Pte Ltd and Deputy Chairman of Sembcorp Marine Ltd; and a Director of Sembcorp Industries Ltd, Regional Economic Development Authority of Sarawak, Sarawak Energy Berhad, Lambert Energy Advisory Ltd, mh Marican Advisory Sdn Bhd and Lan Ting Holdings Pte Ltd. He is also a Senior International Advisor of Temasek International Advisors, a subsidiary of Temasek Holdings. Tan Sri Hassan was the President & CEO of Malaysia’s Petroliam Nasional (PETRONAS) from 1995 until his retirement in February 2010 and has over 30 years’ experience in finance and management. Alan Chan Heng Loon Mr Alan Chan Heng Loon has been a Director since June 2001. He is also the Chairman of SP PowerAssets Ltd. Mr Chan is the Chief Executive Officer of Singapore Press Holdings Ltd. He sits on the boards of Singapore Press Holdings Ltd and its subsidiaries, MediaCorp TV Holdings Pte Ltd, MediaCorp Press Ltd and OpenNet Pte Ltd. Mr Chan is the Chairman of the Ministry of Defence – Panel on Safety & Safety Management, a member of the Public Service Commission; and a Director of Business China, Singapore-China Foundation and the Lee Kuan Yew Fund for Bilingualism. He also serves on the boards of the Federation Internationale of Periodics Publishers and World Association of Newspapers – IFRA. Mr Chan was formerly the Permanent Secretary for the Ministry of Transport. He chaired the Council that reviewed the Code of Corporate Governance in 2012. Mr Chan was awarded the Public Administration Medal (Gold) in 2002 and the Meritorious Service Medal at the 2012 National Day Awards. Ho Tian Yee Mr Ho Tian Yee joined the Board in May 2003. He is also a Director of SP AusNet. Mr Ho is the Managing Director of Pacific Asset Management (S) Pte Ltd. He is appointed as Investment Advisor of Blue Edge Advisors Pte Ltd and holds directorships in publicly-listed companies including DBS Group Holdings Ltd and DBS Bank Ltd. He is also a Director of Fullerton Fund Management Co Ltd and was formerly a Director of Fraser and Neave Ltd and Singapore Exchange Ltd. Mr Ho was awarded the Public Service Medal in 1997. 18 Singapore Power Annual Report 2012 Tan Chee Meng Mr Tan Chee Meng joined the Board in August 2005. He is also a Director of SPI (Australia) Assets Pty Ltd. A Senior Counsel, Mr Tan is the Deputy Managing Partner of WongPartnership LLP. Mr Tan sits on the boards of Urban Redevelopment Authority, Jurong Town Corporation, Mapletree Commercial Trust Management Ltd, St Gabriel’s Foundation, All Saints Home and WOPA Services Pte Ltd. He is also the Chairman of the School Management Committee of Assumption English School. Bobby Chin Yoke Choong Mr Bobby Chin Yoke Choong joined the Board in January 2006. He is the Deputy Chairman of NTUC Enterprise Co-operative Ltd and a Director of the Singapore Labour Foundation and NTUC Fairprice Co-operative Ltd. He is also a board member of various listed companies including Oversea-Chinese Banking Corporation Ltd, AV Jennings Ltd, Yeo Hiap Seng Ltd, Ho Bee Land Ltd, Sembcorp Industries Ltd and Singapore Telecommunications Ltd. He was appointed to the Council of Presidential Advisers in January 2010. Mr Chin was the Managing Partner of KPMG Singapore from 1992 to 2005. He served as Chairman of the Urban Redevelopment Authority from April 2001 to March 2006 and Singapore Totalisator Board from 2006 to 2012. Professor Jeremy Guy Ashcroft Davis Am Professor Jeremy Guy Ashcroft Davis joined the Board in August 2006. He is also a Director of SP AusNet. Professor Davis is the Chairman of UNSW Professorial Superannuation Pty Ltd and the Deputy Chairman of AMWIN Management Pty Ltd. He is also a Director of CHAMP Ventures Pty Ltd. He was the former AMP Society Professor at the Australian Graduate School of Management. Professor Davis spent 10 years as a management consultant with the Boston Consulting Group. He was also Chairman of AIDC Ltd and Amdel Holdings Pty Ltd and Director of the Transurban Group. Singapore Power Annual Report 2012 19 Board Of Directors Choi Shing Kwok Mr Choi Shing Kwok joined the Board in August 2006. He is also the Chairman of PowerGas Ltd and a Director of SP PowerAssets Ltd. Mr Choi is the Permanent Secretary of the Ministry of the Environment and Water Resources. Formerly the Permanent Secretary of the Ministry of Transport, Mr Choi has had a long career in government and was awarded the Meritorious Service Medal in 2000 and the Long Service Award in 2004 by the Government of Singapore. He has also received state awards from foreign governments. Oon Kum Loon Mrs Oon Kum Loon joined the Board in April 2010. She is also a Director of SP PowerAssets Ltd and PowerGas Ltd. Mrs Oon serves on the boards of Keppel Corporation Ltd and Keppel Land Ltd. Mrs Oon has 30 years of extensive experience with DBS Bank Ltd, and held positions including Chief Financial Officer, Managing Director and Head of Group Risk Management. Tan Puay Chiang Mr Tan Puay Chiang joined the Board in April 2012. He is also a Director of SP Services Ltd. He is a Board member of Neptune Orient Lines Ltd, Keppel Corporation Ltd, and the Energy Studies Institute at the National University of Singapore. Mr Tan was Chairman, ExxonMobil (China) Investments Co from 2001 to 2007. During his 37-year career with Mobil and later ExxonMobil, he held extensive executive management roles in Australia, Singapore and the United States. 20 Singapore Power Annual Report 2012 Ong Yew Huat Mr Ong Yew Huat joined the Board in February 2013. He is the Chairman of the National Heritage Board, United Overseas Bank Berhad and Singapore Tyler Print Institute. He also serves on the boards of United Overseas Bank Ltd, and the Singapore Accounting and Corporate Regulatory Authority. He is a member of the Public Accountants Oversight Committee. Mr Ong retired in December 2012 as the Executive Chairman of Ernst & Young Singapore after serving 33 years with the firm. He was awarded the Public Service Medal in 2011. Wong Kim Yin Mr Wong Kim Yin was appointed a Director of Singapore Power Ltd and its Group Chief Executive Officer on 1 January 2012. He is currently the Chairman of SP PowerGrid Ltd and a Director of SP PowerAssets Ltd, PowerGas Ltd and SP Services Ltd. Mr Wong is also the Chairman of SPI Management Services Pty Ltd, SPI (Australia) Assets Pty Ltd and Enterprise Business Services (Australia) Pty Ltd. Mr Wong is a non-executive director of CITIC Resources Holdings Ltd. Mr. Wong was formerly Senior Managing Director, Investments at Temasek International (Pte) Ltd, where he had been responsible for investments in various sectors, including the energy, transportation and industrial clusters. He also worked for The AES Corporation, a global power company listed on the New York Stock Exchange. Singapore Power Annual Report 2012 21 SENIOR MANAGEMENT In alphabetical order Paul Adams Managing Director Jemena Amelia Champion Head Corporate Affairs Jeanne Cheng Managing Director SP Services Michael Chin Managing Director Special Projects SP PowerGrid Chuah Kee Heng Head Strategic Development Nino Ficca Managing Director SP AusNet Madalene Hee Head Internal Audit Jimmy Khoo Managing Director Singapore District Cooling Peter Leong Managing Director SP PowerGrid Lim Chor Hoon Head Human Resource Lim Howe Run Head Regulatory Management Lim Lay Hong Chief Financial Officer CHRIS LIM Managing Director SP Training and Consultancy Company Sim Kwong Mian Executive Vice President Chairman, SP Engineering Board Helen Tay Bee Hoon General Counsel & Company Secretary Wong Chit Sieng Chief Information Officer Wong Kim Yin Group Chief Executive Officer 22 Singapore Power Annual Report 2012 SP Powergrid SP Services SP Ausnet Jemena Ang Seng Kok General Manager Network Management Cheng See Tau Deputy Managing Director Gas Chew Min Lip Deputy Managing Director Network Management, Planning & Strategy Han Tek Fong General Manager Network Development Ho Yin Shan Head Procurement Peter Leong Managing Director Irene Lim Head Human Resource Loong Hui Chee General Manager Finance Dr Yoon Kok Thean General Manager Planning & Strategy Jeanne Cheng Managing Director Lee Chui Ping Director Finance & Accounts Lawrence Lee Head Operations & Projects Shirley Tan Lee Cheng Director Special Projects Lynette Tan Acting Director Customer Relationship Management John Azaris General Manager Service Delivery Nino Ficca Managing Director Claire Hamilton General Manager Risk and Assurance Chad Hymas General Manager Strategy and Business Development John Kelso General Manager Select Solutions Geraldine Leslie General Manager People and Safety Adam Newman Chief Financial Officer Alistair Parker General Manager Asset Management Ash Peck General Manager Information and Communication Technology, Market and Customer Services Paul Adams Managing Director Jodie Blake Executive General Manager Human Resources & Health, Safety, Environment And Quality Cameron Dorse Executive General Manager Technology SteveN Macdonald Managing Director Zinfra Group Tina Ooi General Counsel and Company Secretary Joanne Pearson Chief Financial Officer Alf Rapisarda Executive General Manager Networks And Pipes Dr Shaun Reardon Executive General Manager Strategy, Regulation And Projects Susan Taylor General Counsel and Company Secretary John Van Weel Executive General Manager Works Delivery Singapore Power Annual Report 2012 23 Awards & Accolades Singapore ISO 9001:2008 Certification for Quality Management System SP PowerGrid (Distribution Control & Customer Services Section) by Certification International, FY06/07 to present SP PowerGrid (Network Development) (Electricity) by Certification International, FY02/03 to present SP PowerGrid (Network Management) (Electricity) by Certification International, FY02/03 to present SP PowerGrid (Gas Operations) by SGS International Certification Services Singapore Pte Ltd, FY00/01 to present SP Services by BSI Management Systems, FY04/05 to present Singapore Quality Class Certification (STAR) SP Services by SPRING Singapore, 2010 to 2014 Singapore Service Class Certification SP Services by SPRING Singapore, 2010 to 2014 ISO/IEC 17025:2005 in Electrical Testing for Electricity Meters SP PowerGrid by the Singapore Accreditation Council – Singapore Laboratory Accreditation Scheme, 2000 to present ISO/IEC 17025:2005 in Electrical Testing for Current Transformers SP PowerGrid by the Singapore Accreditation Council – Singapore Laboratory Accreditation Scheme, 2008 to present ISO/IEC 17025:2005 in Calibration and Measurement for Gas Flow Meters PowerGas by the Singapore Accreditation Council – Singapore Laboratory Accreditation Scheme, 2005 to present BS OHSAS 18001:2007 Certification for Occupational Health & Safety Management System Singapore District Cooling by TÜV SÜD PSB Pte Ltd, 2008 to 2014 People Developer Standard by SPRING Singapore Singapore Power, 2000 to 2013 SP PowerGrid, 2005 to 2013 SP Services, 2005 to 2015 Work Life Achiever Award SP Services by Tripartite Committee on Work-Life Strategy, 2012 SAP Outstanding Industry Solution Project Award for MSSL SP Services by SAP Singapore, 2012 Asia-Pacific Transmission Deal of the Year Award for Cable Tunnel project Singapore Power Group by the Project Finance magazine, 2012 Minister’s Honour Roll (Star) Singapore Power Group by the Ministry of Home Affairs, 2013 to 2018 Minister for Defence Award Singapore Power Group by the Ministry of Defence, 2005 to 2015 May Day Model Partnership Award Singapore Power Group by National Trades Union Congress, 2013 24 Singapore Power Annual Report 2012 Australia Singapore H.E.A.L.T.H. Platinum Award Singapore Power Group by the Health Promotion Board, 2004 to 2014 Special Events Platinum Award Singapore Power Group by the Community Chest, 2006 to 2013 SHARE Corporate Gold Award Singapore Power Group by the Community Chest, 2003 to 2013 BSI PAS 55 Certification to British Asset Management Specification SP AusNet by Asset Management Consulting Limited, 2008 to 2013 NSW State Awards for Marketing Excellence Jemena Gas Networks by the NSW Chapter of the Australian Marketing Institute, 2012 Australian Service Excellence Award Jemena Electricity Networks by the Customer Service Institute of Australia, 2012 ISO 9001:2008 Certification for Quality Management System ISO 14001:2004 Certification for Environmental Management System 4801:2001 Certification for Occupational Health & Safety System Zinfra Group by the Office of the Federal Safety Commissioner for Australian Government, 2012 – 2015 Singapore Power Annual Report 2012 25 Ghazali Bin Embi Deputy Director Gas Transmission Projects Gas transmission pipelines are at the upstream of the power value chain in Singapore. My team and I are responsible for the development of the pipelines and related facilities, from conceptual design to installation. We make sure these projects are delivered on time so that there is continued supply of reliable electricity to the whole of Singapore. Today, imported liquefied natural gas (LNG) arrives in Singapore at a terminal on Jurong Island, and more electricity in Singapore will be generated from natural gas. With the growing demand for LNG, we will continue to develop new facilities to meet future needs. 26 Singapore Power Annual Report 2012 CORPORATE GOVERNANCE Report for the period 1 April 2012 to 31 March 2013 Ethics & accountability The SP Board is committed to good corporate governance. The Group adheres closely to the principles and guidelines set out in the revised Singapore Code of Corporate Governance 2012 (the Code) for listed companies. The Company has adopted the Code as its guide for best practice standards and put in place an internal framework to ensure good corporate governance in its business practices and activities. The Whistleblower Policy, implemented since 2005, seeks to strengthen ethical business conduct in the Group. The Group endeavours to enhance shareholder value by ensuring the highest standards of corporate governance, transparency, accountability and integrity. Setting direction The Board provides broad strategic directions for the Group and undertakes key investment and funding decisions. In addition, the Board ensures that Management maintains a robust system of internal controls to protect the Group’s assets and reviews the Group’s financial performance. The Board meets at least four times a year to review the Group’s business performance. Special Board meetings may be convened as and when necessary to consider urgent corporate actions or specific issues of importance. During the financial year, the Board met four times and held a Board Strategic Review in December 2012. Access to Information The Board is provided with relevant information prior to Board meetings and on an ongoing basis so as to enable them to make informed decisions to discharge their duties and responsibilities. Board papers include management financial reports, annual budgets and performance against budget, matters requiring the Board’s decision, updates on key outstanding issues and disclosure documents as well as updates on new legislative developments. The Board has separate and independent access to the Senior Management and the Company Secretaries. Should the Directors, whether as a group or individually, require independent professional advice to carry out their duties, the Company will arrange to appoint, at the Company’s expense, professional advisors to render due advice. Newly-appointed Board Directors attend an orientation programme to familiarise themselves with the Group’s business and governance practices. The Directors may also attend appropriate courses, conferences and seminars so as to be better equipped to effectively discharge their duties as Directors. Board composition There is a strong element of independence in the Board composition. Other than the Group CEO, all are independent non-executive Directors. The Nominating Committee reviews the independence of each Director annually and provides its views to the Board for the Board’s consideration in accordance with the Code. The current size of 11 Board members is appropriate for effective decision-making, taking into account the scope and nature of the Group’s operations. Collectively, the Directors have a wealth of expertise and experience in the management of business at senior and international levels. Singapore Power Annual Report 2012 27 CORPORATE GOVERNANCE Report for the period 1 April 2012 to 31 March 2013 Board Committees The SP Board is supported by specialised board committees to facilitate effective supervision of Management. These are the Audit Committee, the Board Risk Management Committee, the Finance Committee, the Nominating Committee and the Staff Development and Compensation Committee. As and when required for specific projects, special board steering committees and due diligence committees are formed to provide support and guidance to Management. SP AusNet, as a publicly-listed stapled entity on the Australian Securities Exchange and the Singapore Exchange Securities Trading Limited, has established its own Audit and Risk Management Committee, Nomination Committee, Remuneration Committee and Compliance Committee to ensure a high standard of corporate governance. Audit Committee During the financial year, the Audit Committee (AC) comprises four non-executive Directors, all of whom are independent Directors as defined in the Code. The Board is of the view that the AC has recent and relevant accounting or related financial management expertise and experience to discharge its responsibilities. The main function of the AC is to assist the Board in discharging its statutory and oversight responsibilities relating to the financial reporting and audit processes, the systems of internal controls and the process of monitoring compliance within applicable laws, regulations and codes of conduct. The AC is responsible for the following: • Review and approval of the audit plans of external and internal auditors; • Review of the adequacy of the internal audit function; • Review of the financial accounts of the Group and the Company; • Review of the independence and objectivity of the external auditors; and • Nomination of external auditors for re-appointment. The AC holds at least three meetings a year. Board Risk Management Committee The Board Risk Management Committee (BRMC) comprises six Directors, five of whom are independent non-executive Directors. The BRMC assists the Board in fulfilling its oversight responsibilities by reviewing: The type and level of business risks that the Company, its subsidiaries and associated companies undertake on an integrated basis to achieve their business strategy; and the policies, procedures and methodologies for identifying, assessing, quantifying (where appropriate), monitoring and managing risks. The BRMC is supported by the Group Risk Management Office in its risk governance responsibilities. While the BRMC oversees the SP Group’s risk management framework and policies, the risk ownership remains with the business groups. The BRMC meets at least three times a year. 28 Singapore Power Annual Report 2012 Finance Committee The Finance Committee (FC) comprises four Directors, three of whom are independent Directors. The responsibilities of the FC are to consider and endorse, for the Board’s approval, SP’s annual operating and capital expenditure budgets, and business and financing plans; and approve or endorse SP’s borrowing and financing-related matters. The FC holds at least two meetings a year. Nominating Committee The Nominating Committee (NC) comprises four Directors, all of whom are independent Directors. The NC is responsible for formulating policies and guidelines on matters relating to Board appointments, re-appointments, retirement and rotation of Directors. The Directors’ performance, contribution and independence are taken into consideration in the NC’s review and assessment. The NC, in consultation with the Chairman of the Board, considers and makes recommendations to the Board concerning the appropriate size and needs of the Board. New Directors are appointed by the Board after the NC has endorsed their appointment. New Directors must submit themselves for re-election at the next Annual General Meeting (AGM) of the Company pursuant to the Articles of Association of the Company. The Articles of Association of the Company also require not less than one-third of Directors to retire by rotation at every AGM. The NC meets at least twice a year. Staff Development and Compensation Committee The Staff Development and Compensation Committee (SDCC) comprises four Directors, all of whom are independent Directors. The SDCC oversees the remuneration of the Group Chief Executive Officer and senior executives. The SDCC establishes and maintains an appropriate and competitive level of remuneration to attract, retain and motivate senior executives to manage the Group successfully. No Director is involved, or has participated, in any proceedings with respect to his or her own remuneration. The SDCC meets at least twice a year. Communication with shareholder The Company values communication and ensures that timely and adequate disclosures of material information on the Company are made available to its shareholder. It holds regular dialogue and liaison sessions with the shareholder. Singapore Power Annual Report 2012 29 CORPORATE GOVERNANCE Report for the period 1 April 2012 to 31 March 2013 Composition of Board and Board Committees Staff Board Risk development & Audit Management Finance Nominating Compensation Board Members Committee Committee Committee Committee Committee Tan Sri Mohd Hassan Marican, Chairman – – Chairman Member Chairman Mr Alan Chan Heng Loon – – – Chairman Member Mr Ho Tian Yee – Chairman Member – – Mr Tan Chee Meng Member Member – – – Mr Bobby Chin Yoke Choong 1 – – – Member Member Prof Jeremy Guy Ashcroft Davis Member Member – – – Mr Choi Shing Kwok Member – – Member – Mrs Oon Kum Loon 2 – Member Member – Member Mr Tan Puay Chiang 3 – Member – – – Mr Ong Yew Huat 4 Chairman – – – – Mr Wong Kim Yin* – Ex-officio Ex-officio – – 1 Mr Bobby Chin Yoke Choong stepped down as Chairman and a member of AC on 23 Aug 2013. 2 Mrs Oon Kum Loon was appointed a member of FC on 1 Oct 2012. 3 Mr Tan Puay Chiang was appointed a member of BRMC on 1 Oct 2012. 4 Mr Ong Yew Huat was appointed Director of the Board on 8 Feb 2013. He was appointed a member and Chairman of AC on 1 May 2013 and 23 Aug 2013 respectively. As at 1 Sept 2013 * Non-independent 30 Singapore Power Annual Report 2012 RISK MANAGEMENT The SP Group’s guiding principle is that every employee is a risk manager in his area of work. Risk issues are identified and necessary actions taken. Key risk issues are monitored closely and highlighted to the various subsidiaries’ Risk Management Committees and the BRMC (where appropriate). We sustain a culture of risk awareness amongst staff with initiatives including staff education through induction courses and workshops, publishing risk-related articles in company periodicals, and regular interaction between risk management teams and risk owners. Key Risk Management Initiatives in FY12/13 • Revision of Fraud Risk Management Framework • Independent risk oversight of North-South and East-West cable tunnel projects • Spearheading of Group Safety Review Committee • Review of procurement practices • Review of Group insurance SAFETY This year marks the dawn of a renewed and enhanced focus on safety in the Group, with the Board and Management reaffirming that safety is the Group’s top priority. The Group Safety Review Committee (GSRC) was formed to: • Review benchmarks internally – conducting an extensive review of safety practices across SP’s subsidiaries to share ideas; • Learn from external best safety practitioners – understanding their safety management frameworks for adaptation; and • Propose recommendations to further enhance safety. Singapore Power Annual Report 2012 31 Yong Chee Meng Principal Engineer Network Development We take pride in powering two of Singapore’s icons in its emerging city centre. The Marina substation supplies power to the Marina Bay financial district as well as Gardens by the Bay, amidst the tourism and hospitality facilities there. The commercial and residential buildings in this area are switched on 24/7, so our work is on round the clock. Each successfully commissioned project adds to the reliability of the whole network. With Singapore set for much more development, we look forward to more opportunities to grow the network. Over AND Bey nd ELECTRICITY AND GAS NETWORKS We are responsible for power all over the nation. Our leading-edge technology and dedicated expertise enable us to meet the needs of over 1.3 million industrial, commercial and residential customers in Singapore. The SP networks in Singapore are amongst the most reliable and cost-effective worldwide. SP continuously upgrades and expands its infrastructure to meet Singapore’s growing demand for electricity and gas. We actively engage in research and development of grid technologies to improve reliability and energy efficiency and develop sustainable solutions for our future. SP, through its subsidiary SP PowerAssets, owns and operates electricity transmission and distribution businesses in Singapore. SP’s electricity assets comprise advanced and robust 400kV, 230kV and 66kV transmission networks and 22kV, 6.6kV and 400V distribution networks. Through its subsidiary PowerGas, SP plays a pivotal role in Singapore’s energy market. The company is the sole licensed gas transporter and system operator, transporting both natural gas and town gas through its network of 3,200km of underground gas pipelines. We operate two onshore natural gas receiving facilities and a gas holder station. Network Performance In FY12/13, SP continued to develop and improve its processes and operations to deliver network performance that meets and surpasses global benchmarks. The Singapore electricity network continued to perform well for the year. The System Average Interruption Duration Index (SAIDI) remains low, at 0.42 minute per customer per year, while the System Average Interruption Frequency Index (SAIFI) was 0.0087 interruptions per customer per year. Gas network performance was well within regulatory targets, with SAIDI and SAIFI scores of 0.174 minute and 0.0026 interruption per customer per year respectively. Infrastructure Development Electricity networks To meet Singapore’s growing demand for electricity and support the expected increase in generation capacities, SP leverages cutting edge technology and invests in network infrastructure to support key industries and economic and social development. In FY12/13, we completed several projects and have also embarked on new projects which serve key installations and industries across different parts of Singapore: In the East: • Changi East 230kV substation Scheduled for completion in 2015, the project will support residential, commercial and industrial developments in Changi East and Changi South areas. It will also support key infrastructure like the Changi General Hospital and the upcoming Singapore University of Technology & Design. • 22kV distribution network project Completed in December 2012, this key 22kV distribution network project was for the supply connection to the Singapore Sports Hub located at Stadium Road. 34 Singapore Power Annual Report 2012 Condition monitoring detects and removes incipient faults to help avert network failure. In Central Singapore: • Targeted for completion in end 2013, the Rangoon 400kV substation will cater to the anticipated power demand growth and strengthen the network in central Singapore. In the West: • The development of Tembusu 230kV and 400kV West Jurong Island substations are in progress. Scheduled for completion in 2014 and 2019 respectively, the two substation projects are poised to enhance network reliability and cater for future growth and development on Jurong Island. The 400kV substation will also cater to the rapid growth of South West Singapore, including Jurong Island and Tuas areas. • Two 66kV cable circuits were installed and commissioned in July 2012 to power up the LNG terminal on Jurong Island. The facility will help diversify and meet Singapore’s growing energy demand, and stimulate the development of a robust gas market and promote industrial growth. • Two 66kV cable circuits were installed and commissioned in March 2013 to power up the Tuaspring desalination plant at Tuas South Ave 3. The plant is Singapore’s latest water supply infrastructure project and will further enhance Singapore’s water supply security. • A 22kV distribution network project was completed in West Park Biz Central for multi stack-up factory/ warehouse complex. The uniquely designed 22kV substation was first commissioned in January 2011, allowing equipment to be progressively installed based on the customer’s growth needs. As at March 2013, all six 22kV substations and their associated transformers were installed in accordance to customer’s requirements. In the South: • The Marina South 230kV substation, commissioned in June 2012, will continue to strengthen the supply to the Marina Bay area including the future downtown at Marina South. This is the first 230/22kV substation in Singapore. It has a designed capacity of 300MVA. The new supply mode – by directly transforming power at 230kV to distribution voltage level at 22kV without the intermediate 66kV system – is a highly efficient way of transporting power to high load-density developments. In the North: • Seletar Aerospace Park 66kV substation was built mainly to serve the aerospace industries, Seletar Airport and industrial and commercial developments at Seletar Aerospace Park. Commissioned in December 2012, this substation has a designed capacity of 150MVA. Key aerospace facilities include Rolls-Royce’s regional training centre and plant for assembly and testing of aircraft engines, Eurocopter’s training centre and maintenance and repair of helicopters, and Pratt & Whitney’s R&D services and parts supplies. Singapore Power Annual Report 2012 35 Koh Keng Boon Principal Engineer Special Projects It is an honour and challenge for us to construct the North-South and East-West transmission cable tunnels, which will house future power lines for our future generations. Various professionals – engineers, quantity surveyors, geologists, project managers, and public relations officers – work together to make this a success. We harness advanced technology to improve performance. The Instrumentation Data Monitoring System allows us to monitor real-time geographical conditions during construction, while RFID tags are employed to enhance security and safety across all 18 work sites. We ensure the highest safety standards by embracing best practices in everything we do – because safety is always our priority. 36 Singapore Power Annual Report 2012 ELECTRICITY AND GAS NETWORKS North-South and East-West Transmission Cable Tunnels Construction of the 18.5km North-South and the 16.5km East-West transmission cable tunnels is progressing well. When completed, they will provide secure corridors for faster and more efficient transmission cable installation. They will enable the timely and orderly replacement of 230kV circuits and installation of 400kV circuits. The six main contract packages for the construction of the North-South and East-West cable tunnels totalling 35km were awarded in September 2012. By September 2013, construction of the upper shafts under Phase 2 development would have been completed in most of the 18 shaft sites – representing completion of a third of a six-phase process. The East-West and North-South transmission cable tunnels are expected to be completed in the second quarters of 2017 and 2018 respectively. Jurong Island – Pioneer Transmission Cable Tunnel By 2019, transmission load in south-western Singapore is expected to increase by 62.5%. To manage this increase in load, there is a need for the expansion of the transmission cable network in the region including Jurong Island and Tuas areas. A new undersea tunnel from Jurong Island to Pioneer Road will be constructed to provide the cable corridor for future bulk power transmission from Jurong Island to mainland Singapore. This sustains power reliability and achieves space efficiency. The contract was awarded to Penta-Ocean Construction in October 2013 and work commenced in November 2013. The Jurong Island-Pioneer Cable Tunnel, approximately 5.2km long, will cross under the West Jurong Channel. The tunnel will have an internal diameter of 6 metres to accommodate extra high voltage cable circuits. It will include the construction of equipment and ventilation buildings and cable access/ exit shafts at various intervals along the tunnel route, including engineering works. The tunnel is expected to be in the range of 45 metres to 80 metres deep and will be constructed through Jurong sedimentary formation. Preliminary and detailed soil investigation works were carried out, which include topographical survey; marine hydrographical and geophysical survey; and onshore and offshore ground investigation works and horizontal borehole drilling across the West Jurong Channel. The consultancy contract was awarded to AECOM Singapore Pte Ltd in December 2012. The Jurong Island- Pioneer tunnel is planned in conjunction with the 400kV West Jurong Island substation and will accommodate up to 10 circuits from Jurong Island to the mainland. The project is scheduled for completion by 2018. The tunnel projects harness the use of advanced technology for better project management. One such technology is the Instrumentation Data Monitoring System (IDMS) which integrates all instrumentation and monitoring data from various sources into a single web-based platform using the Geographical Information System. The IDMS monitors both real-time and manual readings such that ground settlements, movements and vibrations caused by various underground tunnelling construction activities are closely monitored and instantaneously detected and relayed via the IDMS to the control centre. This ensures Singapore Power Annual Report 2012 37 ELECTRICITY AND GAS NETWORKS full understanding of the impact on nearby buildings, structures and utilities above and underground. Another breakthrough technology is Radio Frequency Identification for the dual purposes of controlling security access to work sites and monitoring workers’ safety inside the tunnel when it is being constructed at a depth of 60m underground. RFID tags monitor employees as they enter and exit sections of the tunnel. Duty managers are then able to monitor and locate the people in any section of the tunnel at any given time. In times of emergency and evacuation, RFID is effective in establishing the location of staff within the tunnel. Gas Networks SP extended the natural gas network by 29km and the town gas network by 85km to reach more customers in residential estates and commercial premises. As at March 2013, about 21 km of transmission pipelines have been laid this year in Jurong Island and Tuas South area, and for the connection of the LNG Terminal to new transmission customers. Another 8 km of LNG distribution pipelines were laid in the Tuas South area to extend the existing natural gas network. The town gas network was extended to serve residential customers in various HDB estates in Serangoon, Choa Chu Kang, Marina, Yishun, Punggol, Buangkok and Toa Payoh. Another 20km of town gas trunk and feeder gas pipelines will be laid in the next two years to serve new HDB estates. Survey and renewal of gas pipelines SP completed coating defect and close interval potential surveys of 72km of natural gas transmission pipelines and verified that all coatings were in good condition. It continued its five-year accelerated gas mains renewal programme to replace old cast/ductile iron gas pipelines. This year, approximately 27km of the gas mains were replaced with polyethylene pipes. Gas market SP has been operating the Gas Transportation IT System Solution (GTSS) which manages the transportation of natural gas in accordance with the Gas Network Code (GNC). During the year, SP PowerGrid achieved all the GTSS performance standards prescribed under GNC. As at March 2013, 21 GNC modifications approved by EMA had been implemented. LNG Central to the Government’s strategy to diversify the sources of gas supply to Singapore is the development of the LNG Terminal on Jurong Island. PowerGas worked closely with the Energy Market Authority (EMA) and Singapore Liquefied Natural Gas Corporation Pte Ltd to connect the LNG Terminal to the existing transmission networks. The first phase of the project, which was completed ahead of schedule in March 2013, involved laying of underground pipelines and construction of gas offtake stations in Jurong Island and Tuas South, and laying a submarine pipeline across the West Jurong Channel. It enabled the timely injection of regasified LNG into the transmission network for the commercial operation of the LNG terminal in May 2013, a significant milestone in Singapore’s energy sector. 38 Singapore Power Annual Report 2012 ENHANCING CAPABILITIES The Tuas South offtake station is one of the key facilities that connect the LNG Terminal to the gas transmission network in Singapore. SP Engineering Board The SP Engineering Board was established during the year to uphold SP Group’s leadership in network engineering, to meet the Group’s mission to deliver energy solutions reliably and efficiently. One of the initiatives include establishing a Knowledge Management framework to preserve institutional knowledge within the organisation, leading to operational continuity and quality performance. Under the framework, reviews and enhancement of electricity and gas transmission and distribution practices and asset utilisation will also be covered. The Board will also develop the expertise of the engineering/technical workforce through establishing a technical competency framework to articulate the core skills and know-how required to perform key job roles effectively. Condition Monitoring During the year, SP continued to strengthen its network performance by further extending its online monitoring capabilities. In FY 12/13, 19 Extra High Voltage transmission substations have been installed with online partial discharge (PD) monitoring systems while 24 transmission transformers and shunt reactors were installed with online Dissolved Gas Analysis (DGA) monitoring systems. Potential failures avoided • 42 incidents of potential network failure were avoided through SP’s concerted efforts in condition monitoring this year. • Two potential cases of failure on 22kV and 6.6kV cables were prevented by the Oscillating Wave Test System (OWTS ). From January 2006 to March 2013, the OWTS has prevented 141 cases of potential cable failure. Online PD Monitoring pilot project A pilot project to use High Frequency Current Transformer (HFCT) for online PD monitoring of 230kV transformers and shunt reactors was installed at the Kallang Basin substation. The installed HFCT PDM system has advanced intelligent systems to enable the separation of weak PD signals from background noise. Progress of Gas Insulated Switchgear (GIS) Partial Discharge Monitoring (PDM) retrofitting project Transmission Gas Insulated Switchgear (GIS) are among the most valuable assets in SPPA. Failure of GIS will lead to catastrophic impact to Singapore’s industries. Leveraging advanced technology, such as Partial Discharge Testing and Monitoring, we achieved improved supply reliability and performance of critical power transmission assets. Online Partial Discharge Monitoring (PDM) System on transmission GIS is part of SP’s ongoing initiative to achieve early detection of GIS insulation defects to avert potential equipment failure, thus improving network reliability and security. The PDM system has effectively detected partial discharge activities on the newly commissioned 230kV/400kV GIS and existing 230kV/400kV GIS. Singapore Power Annual Report 2012 39 Ng Bang Kok Principal Technical Officer Network Management Transformers in substations help to step-down voltage for distribution to homes and offices. Our role is to ensure the smooth running of the 400kV and 230kV transformers. We plan, operate and maintain the reliability of the transformers, reactors and tertiary switchgears in the transmission network. We also respond to power outages and technical problems promptly so that electricity can be restored swiftly and efficiently. Since joining SP (when it was part of the Public Utilities Board) in 1985 as a technician, I have advanced to my present role as a Principal Technical Officer and taken on greater responsibilities. I now mentor younger staff and am happy to share my experiences and knowledge with them. 40 Singapore Power Annual Report 2012 ENHANCING CAPABILITIES All 400kV GIS in 400kV substations and 16 230kV GIS substations are equipped with the online PDM system. Work is in progress for another two 230kV substations. Major Gas Insulated Switchgears (GIS) maintenance project In our continued effort in maintaining reliable power supply, comprehensive maintenance was carried out on the GIS system reaching its mid-life, to ensure that it is in good working condition. Two 230kV substations were completed this year and work is in progress on another four 230kV substations. Wireless SCADA for 6.6kV network To further improve supply restoration time and network performance, wireless remote monitoring and control capabilities were implemented at the 6.6kV substations. One thousand 6.6kV substations have been completed and the remaining 400 substations, in the commercial and residential areas, will be progressively equipped with wireless remote monitoring and control capabilities in the next two financial years. Security enhancements for 22kV SCADA system During the year, security review was carried out on the 22kV SCADA system. External consultants were engaged to carry out the vulnerability assessment and penetration test for the 22kV SCADA system. After the review, additional measures were implemented to mitigate the risk of possible unauthorised access to the system and address the constant evolving cyber security threats. The physical security within the SCADA rooms was further enhanced with the installation of additional advanced hardware. Enhancement of Direct Current system for Transmission Remote Terminal Units (RTUs) A reliable 110V DC power supply for the RTUs is crucial to enable supply restoration remotely during a power outage. A fast-track project was initiated to install DC-DC convertors at all the 120 transmission substations to enhance RTU’s operation reliability. This project has been completed one year ahead of schedule. Singapore Power Annual Report 2012 41 ENHANCING CAPABILITIES SP leverages advanced technology to enable leading network performance and reliability standards. In September 2012, our Geographic Information System (GIS), a 10-year-old mapping system for supporting the electricity and gas networks, was replaced by a single application with greater functional capabilities to enhance work efficiency. Protection System Retrofitting/ Enhancement Projects The 66kV second main protection system programme installs another protection unit for critical legacy 66kV feeder circuits which have only one electromechanical main protection. The second main protection will greatly enhance the dependability and reliability of these legacy circuits. Twenty-four circuits were completed this year. To improve the reliability of the 22kV network, Pilot Wire Supervision relays were progressively installed at both ends of existing and new 22kV feeder circuits. The relays will detect open circuits in the pilot cable which can result in power outage. This year, 400 relays were commissioned in existing 22kV substations and another 250 relays were commissioned in new 22kV substations. Geographic Information System (GIS) SP leverages advanced technology to enable leading network performance and reliability standards. In September 2012, our Geographic Information System (GIS), a 10-year-old mapping system for supporting the electricity and gas networks, was replaced by a single application with greater functional capabilities to enhance work efficiency. The new application uses more advanced technology and provides greater functional capabilities to enable enhanced effectiveness and efficiency in the office and the field. The GIS, which stores digital copies of maps and underlying cables and gas pipes, is heavily used to support SPPG’s critical business operations from planning and project construction to network maintenance and extensions. Replacing it with a single application combines two legacy systems for electricity and gas mapping information into one. The benefits include lower costs and sharing common landbase data for data consistency and quality. 42 Singapore Power Annual Report 2012 Fong Yi Kit Executive Engineer Planning & Strategy We help map Singapore’s energy network 10 years into the future. We need to forecast, identify, assess and initiate projects. Our aim: a reliable, robust network configuration. We anticipate and mitigate potential problems during project implementation or equipment maintenance, to ensure SP remains a world-class utility. In the near term, my focus is meeting the growing energy needs of Singapore’s western region. We work closely with government agencies, numerous foreign investors and other stakeholders. We design cable routes and substation sites, and develop cost-effective strategies and project plans to realise a secure network at the lowest cost. Singapore Power Annual Report 2012 43 TECHNOLOGY FOR THE FUTURE In anticipation of increasingly sophisticated energy demands, SP has been actively engaged in research and development on Smart Grid technologies to improve energy efficiency and develop sustainable solutions for the electricity network. The following projects are being carried out in collaboration with industry partners. • Intelligent Energy System (IES) SP’s collaboration with EMA culminated in the completion of the IES pilot project which developed and tested new smart grid technologies and solutions to help customers better manage their energy usage. • Cyber Security and Secure Intelligent Electronics Devices for Electric Vehicle (EV) Ecosystem in the Smart Grid SP partnered A*Star’s Institute for Infocomm Research (I 2 R) to develop a prototype that addresses potential cyber security issues of integrating EV charging infrastructure. In addition, the prototype had demonstrated the capability to control the EV’s charging current according to loading profile of distribution networks. Such a solution could potentially reduce the impact of large-scale EV penetration to grid in future. • Fault Current Limiter SP completed this Fault Current Limiter (FCL) collaboration project during the year with Experimental Power Grid Centre (EPGC). This gives SP the capability to assess the application of FCL in the distribution network – to limit and manage localised fault levels within the network. • Integrated grid electro-mobility SP is working with TUM CREATE to simulate the impact of large scale EV penetration to the grid and the user behaviour of an EV fleet. Study on the network capacity was completed in August 2013 while that on the user behaviour of EV fleet is in progress and is targeted to be completed by April 2014. 44 Singapore Power Annual Report 2012 The substation inspection mobile app allows inspectors to carry out their work more efficiently. • Distributed Intelligent Partial Discharge Sensing (DIPDS) system SP participated in this innovative project to develop an advanced and cost-effective partial discharge sensing technology for smart grid application. A prototype of Distributed Intelligent Partial Discharge Sensing (DIPDS) system has been developed. • Substation inspection mobility SP embarked on the substation inspection mobility project as part of the enterprise mobility development. A proof-of-concept prototype has been completed for field evaluation. • TV White Space (TVWS) mesh This joint project with I 2 R will enable SP to tap on TV White Space (ie. unused broadcast frequency bands with premium wireless broadband capabilities) to carry out condition monitoring of substations efficiently and collect valuable data that will enhance the reliability of our grid networks. • Smart grid technology grant call SP, in collaboration with the National University of Singapore, Nanyang Technological University, I 2 R, Solar Energy Research Institute of Singapore and Singapore Polytechnic, participated in EMA’s Smart Grid Technology Grant Call exercise. SP will participate in five smart grid projects with a total funding of $7.36m. The projects will develop smart grid technologies in the areas of grid analytics, sensors and energy management. Singapore Power Annual Report 2012 45 Suzanne Vo Contracts Manager Jemena Gas Networks (Australia) My team and I help facilitate retailers’ and customers’ access to Jemena’s gas network by providing guidance on the required procedures. We find solutions, agreeable to all parties, over issues such as land access arrangements affecting high pressure pipelines. We also help install new service offerings such as a gas data access service directly from Jemena, that allows customers to see their daily gas consumption. Sometimes, new laws require changes in areas such as technical installation requirements for gas meters. We help our customers find ways to minimise the cost of the projects and quickly connect to our gas network. 46 Singapore Power Annual Report 2012 SINGAPORE DISTRICT COOLING SDC operates a multi-plant network, harnessing greater benefits in efficiencies and additional redundancies from the chilled water network. Singapore District Cooling (SDC) is a joint venture of SP (60%) with Dalkia, a global leader in energy services. SDC owns and operates the district cooling system at Marina Bay Business District. It produces chilled water for air-conditioning, as well as hot water, for commercial buildings and the integrated resort in Marina Bay. This centralised production generates energy efficiencies for customers. To meet the increasing demand from new customers, a plant expansion project to add another 60MWr capacity to the Marina Bay area has been completed. The combined chilled water production capacity of 217MWr will make SDC one of the largest providers of district cooling services in the region. Working with a technology partner, SDC has also installed one of the largest energy efficient dualevaporator chillers in the world. With the additional capacity, SDC is expected to avoid 23,000 tonnes of CO 2 emissions annually, thus contributing to sustainable development in Singapore. The concept of the multi-plant network has been further enhanced with a commercial agreement to connect four in-building chillers from a customer in the Central Business District into the SDC network for full integrated operations. This would provide the customer with energy efficiencies, reliability and full operational and maintenance support, while providing the cooling network with a satellite plant. Continued operational focus and innovative design have enabled improved control schemes for the network, enabling a high energy usage index and a supply availability index of more than 99.99%, both of which far exceeded regulated reliability requirements. Singapore Power Annual Report 2012 47 Australia OPERATIONS SP serves 2.8 million customers in Australia through energy utility companies Jemena and SP AusNet, which is listed on the Australia and Singapore Stock Exchanges. JEMENA Secure power Jemena emphasises efficient operations, a strong health and safety culture, and the ability of its people to embrace change with professionalism and enthusiasm. Following approval by the SPIAA board, a new Business Plan was launched on 28 March 2013. As part of this five-year plan (FY14-18), a new vision was established: To be recognised as a world-class owner and manager of energy delivery assets. The year also saw the implementation of the “Establish, Lead, Extend” strategy framework. Record high network reliability The Jemena Electricity Network achieved its best year on record for network reliability in 2012. The network experienced an average of 50.2 unplanned minutes off supply in 2012, a 9% improvement on the 2011 result, and well under the Australian Energy Regulator’s target. Strong safety and environmental performance Jemena continued to improve safety performance, in line with its objective of embedding a world-class safety culture. Jemena achieved an improvement in significant injury frequency rate (SIFR), from 12.1 at the end of FY12 to 9.3 at the end of FY13. Key initiatives include the development of the HSE Leadership programme (part of the Supervisor Development Programme), the establishment of a five-year health and safety strategic plan and the appointment of a critical coach in relation to health and safety cultural improvements. As part of Jemena’s commitment to holistic employee care and early intervention, an on-site physiotherapy programme has also been implemented. Jemena maintained its strong commitment to the environment during the year, registering no major environmental incidents and meeting environmental incident frequency rate targets for all assets. Jemena also commenced a review and restructuring of its environmental management system. 48 Singapore Power Annual Report 2012 Jemena’s new Electricity Outlook portal has proved a success, with positive feedback received from customers. Service and operational enhancements Jemena launched its Electricity Outlook web portal in June 2012, further building on the capabilities of its Advanced Metering Infrastructure (AMI) technology, which continues to be installed throughout the Jemena Electricity Network. The new online tool allows customers to view and manage their electricity usage, set electricity saving targets and compare retailer pricing using their own load profiles at no additional charge. Customer service has also been significantly enhanced by the introduction of systems and processes in support of the National Energy Customer Framework for the Jemena Gas Network and Jemena Electricity Network. They include dedicated service teams and new customer interaction facilities. In FY2013, SPIAA simplified its operating structure by the creation of Zinfra Group as the entity through which it would deliver infrastructure services to other utilities, while retaining Jemena as the entity which manages and operates those assets which it owns. The new structure commenced operation on 2 July 2012. The new operating model lays the foundation for Jemena and Zinfra Group to focus on developing their respective competencies, and also simplifies Jemena’s company structure and processes. A revamped Enterprise Resource Planning system was launched in FY2013, with the Jemena SAP (JSAP) project going live on 4 April 2012. The JSAP project improved Jemena’s financial reporting capability and reduced risk, due to the consolidation of two unsupported SAP platforms and the introduction of stronger financial controls. The JSAP system was further developed to reflect the process simplifications facilitated by the separation of Jemena and Zinfra Group, with the JSAP1.2 Project going live on 1 April 2013. Singapore Power Annual Report 2012 49 Australia OPERATIONS A Zinfra Group operator checking the pressure control valve at a gas distribution station in the MultiNet Gas network. ZINFRA Group Power for the next five years The Zinfra Group five-year strategy was launched in late 2012. The strategy is to create an industry-leading contracting services business that meets or exceeds the expectations of clients and shareholders. The strategy has a focus on creating a sustainable business model in a competitive contracting environment with a focus on six strategic value drivers: • Improving safety performance • Reducing overheads • Improving work and management processes • Managing risk • Implementing cost-effective systems and infrastructure, and • Achieving growth in targeted revenue sectors HSEQ Certification achieved In 2012, Zinfra Group achieved certification for compliance of their HSEQ Business Management System. Certification was achieved for AS/ NZS4801:2001 (Occupational Health & Safety), AS/NZS ISO 9001:2008 (Quality) and AS/NZS ISO 14001: 2004 (Environment). The achievement acknowledges that the Zinfra Group system has been effectively implemented, and its commitment to manage and enhance the health, safety, quality and environmental performance of the business. Zinfra Group’s initial year of operation produced a significant number of projects to develop the business. These include: Multinet Gas Operational and Management Services Agreement The five-year Multinet Gas Operational and Management Services Agreement (OMSA) was signed in early 2013. Under the agreement, ZNX Network Services will be the service provider to the Northern region of the Multinet Gas network. SP AusNet panel position win In 2013, Zinfra Southern Contracting was awarded one of three panel positions for Project Alpha with SP AusNet. The A$60M three-year project involves distribution line maintenance work across Eastern and Central Victoria. This upgrade is part of the work being undertaken by SP AusNet following the Bushfire Royal Commission recommendations. Fortescue Metals Group – Solomon Mine Project Zinfra Group was contracted to provide the power transmission and distribution to the Fortescue Metals Group for its Solomon iron ore mine in the Pilbara desert, Western Australia. The A$40M project saw the construction of high-voltage overhead and underground transmission lines as well as three substations. Zone substations projects Zinfra Group has established a significant presence in the Australian market for the delivery of substations projects. In FY2013, Zinfra secured or delivered over A$100M worth of contracts for zone substations in Queensland, New South Wales, Victoria, Tasmania and Western Australia. 50 Singapore Power Annual Report 2012 The safety cross is a proud display of SP AusNet’s outstanding safety performance. SP AUSNET Investing in reliable power SP AusNet is committed to delivering over 1.3 million customers with an efficient, reliable and safe supply of electricity and gas. Over the past year, SP AusNet invested A$881.4 million in capital expenditure to maintain, strengthen and expand networks that deliver electricity and gas from power stations to households and businesses. On the electricity networks, this included upgrading zone substations and terminal stations, as well as connecting Australia’s largest wind farm to the National Electricity Market. Distribution assets were upgraded to improve the safe and reliable supply of electricity to around 800 residents and businesses around Seaspray and Longford in East Victoria. SP AusNet also rebuilt the Brooklyn Terminal Station, which has helped distribute electricity to Melbourne’s western suburbs for more than 40 years. The upgraded infrastructure provides improved operational flexibility, voltage control and power flow. Within the gas network, 126 km of low-pressure mains nearing their life cycle end were replaced with high pressure mains. This included a $2 million project to replace almost 15 km of underground cast-iron low-pressure gas mains with modern, polypropylene high-pressure mains in Castlemaine, to further improve reliable delivery to residents. SP AusNet’s electricity and gas distribution networks saw growth over the past year, to meet strong expansion in customer numbers in growth corridors. There were 11,485 new electricity customers connected over the year, while 121 km of new gas mains were commissioned and 13,825 new gas customers connected. Supply reliability has also improved, reducing the time customers were without electricity by 13.7 per cent and gas by 11.7 per cent. Commitment to safety In the last 12 months, SP AusNet has made significant improvements to safety performance, underpinned by its missionZero safety strategy. MissionZero has increased safety awareness throughout the business, and SP AusNet is proud to have achieved a 31 per cent improvement in its Recordable Injury Frequency Rate as at 31 March 2013 against the last financial year. This result was achieved through a range of initiatives, including the one-day safety training completed by 1,615 employees (97%), as well as maintaining a focus on line management accountability for safety and setting clear safety expectations for staff. Singapore Power Annual Report 2012 51 D K Arumugam Technician Metering Data Management My job gets down to ‘the last mile’ of power supply – meter reading. With Singapore moving towards full retail contestability, all consumers will eventually be equipped with smart meters that can be read remotely. We help ensure timely collection of metering data for contestable consumers so that they are billed on actual consumption. We also go onsite to help resolve technical issues. With advancements in technology such as the Wireless Workforce Management System, we are able to download and submit the data from wherever we are, anytime. This allows us to work faster and more efficiently. Passi AND Pride n SERVICE EXCELLENCE We strive to provide quality service to our customers. Our people hone their skills and expertise through diverse experiences and take pride in the high standards and outcomes they achieve. In FY 12/13 we focused on enhancing our service delivery to customers by establishing efficient processes and practices and boosting our information technology system to consolidate all business systems on a common platform. Customers applying for a commercial account no longer need to visit SP Services’ Customer Service Centres. They can do so conveniently online. Apart from the time and effort saved, there are also multiple modes of payment for the convenience of customers. SP implemented a smartphone app for iOS and Android systems from February 2013, to further encourage customers to submit their own meter readings, in addition to the current multiple channels available for submission. This will enable customers to receive bills based on actual readings instead of estimates. Customers can now view their last 13 months’ power consumption and bills online through our enhanced Utilities Portal. This ongoing project will also allow customers to update their contact information and apply for instalment payment plans. The automation of several processes will lead to higher productivity and improved service. SP’s e-billing system – which aims to improve productivity and customer service while promoting an eco-friendly environment – is being increasingly adopted by our customers. This year saw a 65% increase in e-bill subscribers to more than 268,000 with 22,000 of them opted to stop receiving hardcopy bills. This potentially saves almost $75,000 annually. These customers also receive an email summary of their bills and they can easily log-on to the webpage for more bill details. The email also allows customers to opt out of paper bills. SP continued to engage customers through interest groups and knowledge sharing sessions. SP shared with customers on good practices in mitigating voltage dips and conducted voltage dip tests on customers’ essential equipment. Power quality measurements were conducted on site to assist customers in solving their power quality issues. SP Services was honoured as one of the finalists at the Singapore Service Excellence Medallion 2012 Awards, for its customer-focused culture. In the biennial Customer Satisfaction Survey 2012 which covered 1,209 respondents, SP Services topped customer ratings ahead of major service providers in Singapore. SP Services’ 54 Singapore Power Annual Report 2012 Customer Care Officers provide quality and friendly service. convenient one-stop service for all utilities led to customers rating it ahead of overseas utility providers in countries such as Hong Kong, Japan and Australia. Towards Full Retail Contestability Singapore’s retail electricity market has been liberalised in phases since 2000, with plans to open up the market to full competition to promote efficient supply of competitively priced electricity. The introduction of competition among retailers benefits contestable consumers with improved services, greater efficiency, competitive prices and innovative products. Today, about 75% of total electricity demand in Singapore has been opened up for competition. Large non-residential consumers with an average monthly electricity consumption of 10,000 kWh or more at a single location can choose to become contestable. As a step towards full retail contestability, the monthly consumption threshold will be lowered from 10,000 kWh to 8,000 kWh on 1 April 2014, and then to 4,000 kWh on 1 October 2014. This will allow some 70,000 more non-residential consumers to be eligible for retail contestability. SP has assembled a dedicated cross-subsidiary team to oversee the smooth implementation of increased retail contestability, establishing a holistic IT infrastructure to meet the requirements of a growing customer base of contestable consumers, and supporting the implementation of Advanced Metering Infrastructure (AMI) meters and infrastructure. With AMI, contestable customers will be able to view their usage at half-hour intervals. This allows them to better monitor and manage their energy usage to achieve savings on electricity bills. The project’s core team comprises around 100 staff from various departments which include: SP Services, SP PowerGrid, the IT Department in Singapore; as well as colleagues from Jemena in Australia, together with external project consultants. To cater to the needs of the growing number of contestable customers, MyPower website (www.MyPower.com.sg) was launched in March 2013. The portal functions as an information guide on retail contestability, and allows customers to check their eligibility. Singapore Power Annual Report 2012 55 Building our talent pool Masterplan for high-impact performance SP seeks out talented and committed people and develops their expertise to manage the complexity of the nation’s power needs and building it for long-term sustainability. In the year, a five-year Human Resource Masterplan was launched, aimed at tackling key strategic priorities in the attraction and retention of diverse talents joining and working in SP. Key initiatives include looking at enhancing the profile of our employment brand and promise, establishing a technical competency framework, and enhancing leadership development with tools such as 360 Feedback. In January 2013 SP implemented an enhanced performance management framework with a strong emphasis on staff development with structured goals-setting. SP believes in enhancing the competencies of our people so that they could adapt to industry developments in the dynamic power sector. We invested $3.1million in FY12/13 to enhance the people management, and technical and soft skills competencies of staff through various learning programmes. Customised courses were rolled out for all supervisors to pick up techniques and skills to give feedback to employees during appraisals. As part of our lifelong learning initiative, SP continues to work closely with the Union of Power & Gas Employees (UPAGE) to fully sponsor employees for courses leading to a certificate or diploma in a relevant field. A total of 432 staff have benefited from this since 2002. During the year, SP partnered UPAGE to reach out to lower-wage earners for in-house training in areas such as electrical principles and installation, operating distribution equipment, and maintenance. Twenty-two staff have benefited from this up-skilling initiative which enhanced their skill sets and prepared them for higher job responsibilities, and they have since progressed to a higher wage bracket. In Australia Jemena launched two new talent management systems during the year, in line with Jemena’s objective to be a high-performing and engaged workplace that attracts, develops and retains industry leaders. ETWeb is an online employee performance management system that aims to enhance the accountability and transparency of employee performance and development information. 56 Singapore Power Annual Report 2012 Benson Chia Director Human Resource At SP, we want the company to be highperforming and globally competitive. My job centres on the most vital and core ingredient – our people. We equip our staff with the necessary skills and knowledge to advance in their careers. We constantly look for diverse talent to join our ranks and take SP to new heights of excellence. We nurture present and future leaders, through specialised programmes that enhance core competencies and seek all-round performance feedback. We help our supervisors to more effectively nurture each team member and bring out the best in them. Singapore Power Annual Report 2012 57 Building our talent pool EDGE recruits undergo a wide spectrum of technical training to gain core knowledge and competencies. The illuminate company recognition programme ensures Jemena attracts and retains the best talent, by acknowledging the efforts of its people and rewarding employee excellence. The programme was developed using feedback from employee climate surveys. SP AusNet developed a three-year ‘Talent Roadmap’ to drive SP AusNet’s success in attracting, developing and retaining employees with crucial leadership and technical skills. A range of talent and workforce planning activities took place throughout 2012/13 to deliver on this ‘Talent Roadmap’. SP AusNet continued its investment in its Skilling for the Future programme, with 31 apprentices and trainees recruited in January 2013. In 2012, SP AusNet established a quarterly Talent and Diversity Forum attended by General Managers, with the objective of leading diversity improvement across the organisation, developing people capability and providing governance for our talent, succession and performance management processes. Building a Talent pipeline To ensure the professional development of our engineers, we have also been actively recruiting high-calibre fresh graduates to join SP’s Engineering Development for Graduates (EDGE) Programme, with the first intake of 30 in July 2013. This is aimed at building a sustainable pipeline of engineering talents achieving Professional Engineer accreditation at the end of the programme. The new hires will go through a structured learning programme to accelerate their technical knowledge. Thereafter, they will be posted to critical operational areas for broader engineering exposure. In Australia, Zinfra Group signed up for the Professional Development Programme (PDP) with Engineers Australia, signalling their commitment to these critical industry standards. Under this programme, Engineers Australia will provide professional development support, assessment and accreditation services for Zinfra Group engineers and engineering officers. 58 Singapore Power Annual Report 2012 Developing Expertise A cable-jointing workshop in progress. SP Training & Consultancy Company (SPTCC) comprises two business units: SP Training Institute (SPTI) is the Singapore training arm, while SP Global Solutions (SPGS) carries out work internationally to promote its training services. The SPTCC’s core focus has been to meet the training needs of SP’s staff. Moving forward, SPTCC aims to be a one-stop professional training centre for the power and gas utility sector through supporting the growing demand for, and professional development of competent and skilled engineering and technical personnel. In the longer term, SPTCC will expand its capabilities to provide technical training to the power and gas utility sector in Singapore and the region. SPTI SPTI conducted over 200 training sessions through more than 70 courses. The courses are developed by SP’s team of experienced practitioners and associates, and are specially tailored for those working in the power and gas industries, as well as professional engineers and licensed workers from related industries. Structured to enhance technical competencies in electricity and gas network operations, business continuity management, safety and power quality, these courses offer participants a comprehensive understanding of the key technical elements governing power and gas industries. Practical training is included to give training participants a hands-on experience in operating the network. The Institute continues to partner Singapore’s Workforce Development Agency (WDA) and the Employment and Employability Institute (e2i) to offer training programmes to improve the skills qualifications of staff, to enhance their employability. SPTCC received a training grant offer of $1.7 million from WDA for the period 10 October 2012 to 30 September 2014 for SP staff to sign up for Workforce Skills Qualification (WSQ) courses. SPTI (through SPTCC) is an Approved Training Organisation (ATO) of the WDA, and conducts accredited courses under WDA’s WSQ co-funding training scheme. SPTI has conducted eight WSQ courses, mainly technical courses for the energy industry, for 316 participants. SPGS During the year, SPGS completed a key project for Guangdong Power Grid Corporation (part of China Southern Grid Co.). Training programmes were conducted for 132 key management staff in Singapore. SPGS continues to provide training services for China Southern Grid Co. overseas and in Singapore. The SPGS courses are in the areas of power quality management, distribution network planning, and condition monitoring technology and application. SPGS is developing its ongoing consultancy project with West Bengal State Electricity Distribution Company Ltd, under a three-year agreement that started in January 2011. The consultancy focuses on improving network reliability, and covers aspects such as network distribution planning and condition-based maintenance. Singapore Power Annual Report 2012 59 Emmeline Siew Assistant Director Billing Services I manage and monitor the performance of the billing services branch. We ensure timely, accurate billing to consumers in our role as a Market Support Services Licensee for the electricity market, and also on behalf of other utility service providers. With initiatives such as electronic billing and automation of work processes, we help enhance convenience for customers, productivity for employees and the organisation, and also reduce our carbon footprint. We constantly look for ways to improve the way we work. My team and I also introduced a work-from-home scheme for our employees, enabling them to raise productivity and be able to spend more time with their families. He AND SOUl rt Community Outreach Our nation-building commitment transcends a full spectrum of sectors. We also reach out to communities in need through donations, fund-raising activities and volunteer efforts. SINGAPORE Our community responsibility The SP Heartware Fund was launched in 2005 to support the Home Help Service Programmes administered through the Community Chest of Singapore to benefit some 2,100 elderly people and their caregivers. The Fund provides essential services such as meal delivery, personal hygiene, housekeeping, laundry and medical escort service for medical consultations. These services help senior citizens age in place by living independently within their own community. Since the inception of the SP Heartware Fund, more than $7 million has been raised to benefit needy elderly beneficiaries of seven Home Help Service programmes. In FY12/13, we raised over $1 million for the Fund through activities such as the SP Charity Golf and direct mail drives. Charity Golf 2012, held on 5 October 2012, raised over $367,000. The fund-raising activities were underwritten by SP, with 100 per cent of all funds going to beneficiaries. This year was a milestone in our support of the Community Chest. We were presented with the 10-year outstanding SHARE award for having received the SHARE Corporate Gold award (for staff strength and participation rate in the SHARE programme) every year since 2003. We also received the Special Events Platinum award for fund-raising through events. For the year, SP contributed close to $500,000 to various charity organisations and worthy causes. SP staff donated over $36,900 as part of the Community Chest SHARE programme and contributed over $19,800 towards the SP Heartware Fund. SP also matched every dollar donated by staff through these two channels. In February 2013, Riders Aid – a community group made up of motorcycle enthusiasts – raised over $10,600 for the SP Heartware Fund. More than 1,000 bikers took part in the event, graced by Environment & Water Resources Minister Vivian Balakrishnan. Joining them were some 20 senior citizens from Sunshine Welfare Action Mission, who are among the beneficiaries. Beyond collaborating with our partners to raise funds through events like the Charity Golf, we also encourage our staff to do their part in reaching out to the community through various community outreach initiatives. These initiatives enable us to foster camaraderie among staff and also with our business and community partners. In 2013, SP partnered the National Parks Board (NParks) to launch Nature Cares, a community engagement programme that connects corporations, beneficiaries of welfare homes and students through nature activities. The pilot programme marks NParks’ 50 years of greening Singapore. SP volunteers worked with residents from St John’s Home for Elderly Persons and students from Cedar Primary School in nature activities including herb gardening and potting workshops, nature tours and arts and crafts sessions. As an extension of our support to the elderly beneficiaries, a donation of $5,000 was given to St John’s Home to meet the physical needs of the elderly residents. This includes a massage chair, a washing machine and physiotherapy services for a month. 62 Singapore Power Annual Report 2012 The Nature Cares programme saw SP partnering the elderly and students in a series of nature-based activities. SP also took part in other community outreach initiatives such as the JP Morgan Run, in aid of Operation Smile, which provides free surgeries to repair facial deformities for children around the globe. The SP Cable Tunnel Team is a good illustration of collaboration between business partners and the community. The team’s joint outreach initiatives with their consultants and contractors focus on specific locations of cable tunnel shafts and regular interaction with people who live and work around our shaft locations. The activities include the Nature Cares programme, Peirce Secondary School’s field trips to SP’s Energy Efficiency Centre and photography contest, Cable Tunnel Project Exhibition at Admiralty Secondary School, futsal matches with the Singapore Civil Defence Force team at Bishan Fire Station, and providing daily necessities to the Lee Ah Mooi Old Age Home and St Theresa’s Home. AUSTRALIA During the year, Jemena employees raised over A$60,000 for charities, including the Salvation Army, Parramatta Mission and the Children’s Hospital at Westmead. Jemena contin