Consumption_Elect Average consumption of Electricity (kWh) Premises Types Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 Mar-26 Apr-26 May-26 Jun-26 Jul-26 Aug-26 Sep-26 HDB 1-Room 136 144 127 124 119 118 135 139 144 139 146 148 HDB 2-Room 177 188 164 165 158 158 181 185 192 186 195 200 HDB 3-Room 259 271 242 239 231 234 264 267 281 268 285 288 HDB 4-Room 355 377 334 330 322 325 365 369 388 369 391 401 HDB 5-Room 417 444 392 386 378 383 430 435 459 434 461 474 HDB Executive 513 546 478 472 462 474 525 528 557 528 563 579 Apartment 501 538 500 451 429 450 509 544 559 521 546 595 Terrace 818 836 785 734 735 722 788 830 870 827 844 884 Semi-Detached 1,056 1,107 1,016 951 940 939 1,007 1,073 1,132 1,078 1,070 1,145 Bungalow 2,074 2,202 2,040 1,950 1,863 1,918 2,054 2,212 2,279 2,164 2,162 2,383 Note: The figures exclude electricity consumption for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

ta selebih a ran P) bulinptiagi ng asa A) ya r. seasa kaseks- ep- uti a- an ar an pa- 65 an ya berkhidmat sebagai pegawai Berita awam. Harian, Page 3, 28 July 2015 ORANG ramai boleh mengecas telefon bimbit dan tablet bergerak mereka secara percuma di 200 stesen mengecas di serata Singapura – hadiah daripada syarikat Singapore Power sempena sambutan SG50. Stesen-stesen tersebut bakal disediakan secara berperingkat di lokasi yang ramai dikunjungi orang, termasuk hospital, institusi pengajian tinggi, perpustakaan dan pasar raya. Sekurang-kurangnya 20 stesen dijangka siap disediakan menjelang pertengahan bulan depan, dengan sebanyak 40 stesen ditambah setiap bulan. Semua stesen itu dijangka siap dipasang menjelang Disember ini dan akan dijadikan kemudahan tetap. Setiap unit dilengkapi 10 slot individu mengandungi berbilang peranti mengecas, seperti USB mini dan mikro yang sesuai bagi kebanyakan telefon bimbit dan tablet serta ruang port USB kosong bagi pengguna yang mahu memasukkan peranti pengecas sendiri. Untuk menggunakan stesen tersebut, pengguna hanya perlu mengikut arahan pada skrin yang dipapar dalam bahasa Inggeris, Melayu, Mandarin dan Tamil. Pengguna harus mengimbas kod bar kad pengenalan peribadi mereka, Source: Berita Harian © Singapore Press Holdings Limited. Permission required for reproduction ENCIK MUHAMMAD NADZIR: Lulusan Institut Millenia (MI) ini mengikuti pengajian prauniversiti yang lebih lama iaitu selama tiga tahun. – Foto TUKIMAN WARJI Boleh cas telefon bimbit secara percuma di 200 stesen misalnya kad pengenalan, lesen memandu, pas pelajar atau kad konsesi warga emas, dan membuat nombor pengenalan peribadi (PIN) empat angka sebelum memasang peranti mereka. Proses pengesahan dua langkah itu juga harus dilakukan untuk mengambil kembali peranti mereka. Ketua Pegawai Eksekutif Kumpulan SP, Encik Wong Kim Yin, berkata ‘Hadiah Kuasa’ itu bertujuan mengurangkan tekanan hidup moden dengan membantu rakyat Singapura kekal terjalin dengan satu sama lain. “Hampir setiap daripada kita mempunyai telefon bimbit dan menyusahkan apabila kuasa bateri kehabisan. Stesen-stesen tersebut membolehkan kita mendapat kuasa di mana sahaja sedang kita melakukan tugas harian lain,” ujar beliau di upacara pelancaran stesen itu di Hospital Besar Singapura (SGH) semalam. Lapan stesen mengecas peranti sudah dipasang dan dilancarkan. Tiga di SGH – dua di bangunan Academia dan satu di Pusat Mata Kebangsaan Singapura – dan lima di pasar raya NTUC Fair- Price di Hougang Street 21; AMK Hub; Thomson Plaza;, Pusat Beli-Belah Nex, dan The Woodgrove. ������ ���� ����� ���� ������� ���� ���� ����� ������� ���� ����� ���� ������ ����� ������� �������� �������� �������� ��� ������ ����� �������� ��� ������� �������� ������������� ����� Se 5,000 tinjau mend lan se Jum peran atus s peker Ha pasara siswaz Me siswaz kerjaa kerjaa mene neger Be menci hawan An Frank NTU san – ter. En kan p tions bagi p ������ � �� �� �

Media Release Singapore Power Golf Event Raised $367,000 For Needy Elderly $6.5 million channelled to Home Help Service through SP Heartware Fund Singapore, 5 October 2012 - Singapore Power, together with its business associates raised more than $367,000 in support of the Singapore Power (SP) Charity Golf 2012 which will be held at the Singapore Island Country Club on Friday, 5 October 2012 2. The SP Charity Golf is Singapore Power’s key community outreach event for the year. All donations from the event are channelled to the Singapore Power Heartware Fund which is dedicated to supporting Community Chest’s Home Help Service programmes. These programmes help the needy elderly in our community age with hope and dignity.by delivering critical care services to them in their homes. 3. Since the launch of the SP Heartware Fund in October 2005, Singapore Power has raised more than $6 million for Community Chest in support of Home Help Service programmes. Needy seniors who live alone and are unable to cater to their basic needs are the main beneficiaries of the programme which include daily meal deliveries, assistance with personal hygiene and laundry, and transport to medical appointments. 4. The needy elderly remain the focus of Singapore Power’s community outreach endeavours in view of Singapore’s ageing demography. By 2030, it is projected that there will be 117,000 seniors who are semi-ambulant or non-ambulant, i.e. more than 2.5 times that of today1 . 5. Mdm Yap Moi, 84, is one such recipient of the Home Help Service programme. Being frail and weak, Mdm Yap remains home-bound most of the time. Since 2008, Home Help Service has been stepping in to provide Mdm Yap, who lives alone, the much needed assistance to have a better quality of life. She receives hot meals daily and is provided with transportation and attendant services for her regular medical appointments. (Please see attached Annexes 1 & 2). 6. “With the kind and generous support of our business partners and staff, the 2,100 beneficiaries of the Home Help Service can continue to receive critical services such as meal delivery, assistance with daily living, and transport to medical care. The SP Heartware Fund makes it possible for them to age in their own homes and within their communities with grace and dignity,” said Mr Wong Kim Yin, Group Chief Executive Officer, Singapore Power. 7. One of the sponsors, Mr Fan Ke, Managing Director of Eastern Green Power Pte Ltd said, "The SP Heartware Fund is a worthy cause that helps the needy elderly in their activities of daily living. We are pleased to have been partnering Singapore Power for the past few years in raising funds for this cause, and we hope more companies will join us in service to the community." 1 COS speech by Minister Gan Kim Yong on Ministerial Committee on Ageing Initiatives (7 Mar 12) About the SP Heartware Fund The SP Heartware Fund was launched in October 2005 to help the needy elderly in the community lead better lives. About 2,100 needy elderly have benefitted to date. The SP Heartware Fund supports the operations of seven Home Help Service programmes. These programmes, operated by voluntary welfare organisations, are: Dorcas Home Care Service run by Presbyterian Community Services THK Home Help Service East and THK Home Help Service West run by Thye Hua Kwan Moral Charities Limited Sunlove Home Help Service run by Sunlove SWAMI Home Help Service run by Sunshine Welfare Action Mission Tembusu Home Help Service run by Sathya Sai Social Service TOUCH Home Care run by TOUCH Community Services Singapore Power underwrites all fund-raising costs for the SP Heartware Fund. Every dollar raised for the Fund goes to the seven Home Help Service programmes administered by the Community Chest. The Fund has also sponsored the purchase of vans and ambulances for the Home Help Service providers. THK Home Help Service East and THK Home Help Service West run by About Singapore Power Singapore Power Group (SP) is a leading energy utility group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia. Over a million industrial, commercial and residential customers in Singapore benefit from SP’s world-class transmission, distribution and market support services. The networks in Singapore are amongst the most reliable and cost-effective worldwide. About Community Chest Community Chest raises funds on a yearly basis to meet the needs of the social service programmes we help support. Community Chest ensures that the fund-raising and other operating costs are kept to a minimum. As these costs are covered mainly by Tote Board and Singapore Pools (Private) Limited, every dollar raised by Community Chest will be made available to social service programmes under its care. Visit comchest.sg for more information. Issued by: Singapore Power Ltd                  10 Pasir Panjang Road #03-01                  Mapletree Business City Singapore 117438                  Co. Reg No : 199406577N                  www.singaporepower.com.sg Annex 1 Madam Yap Moi Age : 84 Beneficiary of Sunlove Home Help Service, under the care of Community Chest Widowed with no children, Mdm Yap lives alone in a one-room rental flat .She gets by on a modest allowance under the Public Assistance Scheme, Although her needs are simple, life has not been easy for her. Being frail and weak, Mdm Yap remains home-bound most of the time with only the radio as a companion. On the rare occasion when her health permits, she would take short walks in her neighbourhood. Sunlove Home Help Service – supported by the SP Heartware Fund, has been providing Mdm Yap with much needed assistance. Sunlove delivers hot meals to Mdm Yap everyday, and also provides transportation and escorts her for medical appointments. Annex 2 Miss Nirmala Sha Sha Age: 59 Beneficiary of Swami Home Help Service under the care of Community Chest Ms Nirmala suffers from Myotonic Dystrophy and other medical conditions. She suffered a heart attack and required permanent pacemaker insertion. Her siblings have similar health problems and her parents suffer from diabetes and hypertension. Miss Nirmala lives with her parents and one sister. She has rented out her own flat and manages the financial needs from its rental. Miss Nirmala used to ambulate slowly with a walking frame. Her condition has deteriorated. Now, she requires assistance in managing her activities of daily living. The family depends on a domestic helper to perform the household chores and help in their daily activities. Miss Nirmala has to go to three hospitals for her regular medical appointments. As she is unable to move around independently, she needs to use a wheel chair and requires a caregiver to accompany her to the hospital. Since 2008, Swami Home Help Service –supported by the SP Heartware Fund, has been helping Miss Nirmala by providing transport and attendant service to take her to the hospitals. Like Miss Nirmala, both her parents have also been receiving help from the Swami Home Help Service for their medical appointments.

Singapore Institute of Power and Gas SS638: Code of Practice for Electrical Installations Course Code: ERG01 SFC-Eligible | Course Reference Number: TGS-2022011360 COURSE OBJECTIVES Upon completion of this course, participants will be able to: • Understand the SS638 Code of Practice for Electrical Installations • Learn the key changes with respect to CP5 • Familiarize with the reassigned codes on amendments made to suit local conditions MAIN CONTENTS • Overview of SS638 • Key changes from CP5 to SS638 • Scope, objectives and fundamental principles • Definitions • Assessment of general characteristics • Safety protection • Selection and erection of equipment • Inspection and testing • Special installations or locations requirements METHODOLOGY Lecture TARGET AUDIENCE Engineering and technical staff who are involved in design and installation of electrical wiring and systems COURSE DETAILS Duration : 14 hours Mode of Delivery : Face-to-face or Synchronous E-learning Certification : SIPG Certificate of Completion PDU by PE Board : Pending Additional Requirement/s : NIL COURSE FEES Full Course Fee : S$700 (before GST) For Singapore Citizens/PR/LTVP+ : S$210 (before GST) For Singapore Citizens (40 years old and above) : S$70 (before GST) Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 3.1_0922 Singapore Institute of Power and Gas ADDITIONAL REMARKS • Trainee must attain at least 75% attendance rate and pass the assessment to receive Certificate of Completion and funding grant (if applicable). • Subsidy of up to 70% is applicable for Singapore Citizens, Permanent Residents or Long-Term Visitor Pass Plus (LTVP+) Holders, subject to funding agency’s approval. • Enhanced subsidy of up to 90% is applicable for Singapore Citizens aged 40 years and above, subject to funding agency’s approval. Note that GST payable will be computed from fee after 70% funding. • Professional Development Unit (PDU) is applicable for Professional Engineers registered under the Professional Engineers (PE) Board only. • All published fees are subject to prevailing GST. CONTACT US For more information, please contact SIPG at +65 6916 7930 or email training-institute@spgroup.com.sg. OTHER SIPG COURSES For more courses, visit our website at: https://www.spgroup.com.sg/about-us/training or Scan the QR code below: Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 3.1_0922

Mapletree Investments, MPACT appoint SP Group to build district cooling system at HarbourFront It will reduce operating costs and carbon emissions, while freeing up space for operational or commercial use Chloe Lim Published Tue, Jan 20, 2026 · 08:28 AM 阅 读 简 体 中 文 版 (beta) [SINGAPORE] Mapletree Investments and Mapletree Pan Asia Commercial Trust (MPACT) have appointed SP Group to design, build and operate a new distributed district cooling (DDC) system at HarbourFront Precinct. The system will connect five buildings – Bank of America HarbourFront, the new HarbourFront Centre, the existing HarbourFront Towers 1 and 2, and VivoCity – supplying chilled water through three injection nodes. The buildings will rely on a shared system that aggregates cooling demand, to achieve economies of scale and improve cooling efficiency, instead of each building running its own chiller. “This reduces operating costs and carbon emissions, while freeing up valuable space previously used for individual cooling plants for operational or commercial use,” said the companies in a joint statement on Tuesday (Jan 20). The DDC network will be implemented over two phases, commencing in 2027. It is targeted to be fully operational by 2031. The project will be one of Singapore’s largest brownfield district cooling deployments. Located at HarbourFront Precinct, it supports Mapletree’s plans to “rejuvenate... and enhance building energy efficiency” across the area, they added. The venture is part of Mapletree’s commitment to achieve net zero by 2050. The DDC system is projected to hit over 5 per cent of savings in cooling-related expenses a year, with an installed cooling capacity of 17,150 refrigeration tonnes, said the companies. It is expected to be 8 per cent more energy-efficient than the National Environment Agency’s minimum energy efficiency standards for watercooled chilled water systems in industrial facilities, upon its full implementation. The system “will also reduce carbon emissions by about 13,700 tonnes over the 20-year operating period”, noted the companies. “This is comparable to the emissions from powering 550 three-room HDB households a year.” This is Singapore’s second brownfield DDC deployment, after SP Group’s work at Tampines Central in March 2025. Decoding Asia newsletter: your guide to navigating Asia in a new global order. Sign up here to get Decoding Asia newsletter. Delivered to your inbox. Free. Mapletree Pan Asia Commercial Trust Mapletree Investments SP Group

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Mar-23 Apr-23 May-23 Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 HDB 1-Room 111 127 142 152 147 145 143 146 144 135 126 126 132 150 152 149 140 151 148 139 142 128 127 121 HDB 2-Room 148 166 185 202 190 190 189 190 188 176 164 167 173 199 199 195 183 198 192 183 186 166 168 161 HDB 3-Room 212 242 270 288 271 272 269 274 269 247 236 241 250 292 285 277 264 283 277 266 266 243 238 231 HDB 4-Room 289 326 367 391 371 371 367 374 370 342 321 330 342 398 396 383 360 385 381 363 365 338 327 320 HDB 5-Room 338 381 428 456 437 434 427 437 436 401 367 381 399 463 466 448 416 447 446 427 429 397 379 374 HDB Executive 414 473 528 561 531 536 528 541 530 478 456 474 489 575 568 544 515 546 548 520 523 481 462 458 Apartment 414 465 543 585 546 514 515 537 541 483 430 435 486 578 573 543 500 513 539 523 519 486 446 419 Terrace 686 756 867 902 868 866 859 890 881 804 740 794 821 957 900 872 838 847 885 851 851 785 747 744 Semi-Detached 930 1,024 1,182 1,233 1,159 1,134 1,150 1,187 1,174 1,065 1,019 1,038 1,109 1,254 1,224 1,170 1,128 1,126 1,168 1,137 1,141 1,056 1,000 974 Bungalow 1,901 2,016 2,303 2,482 2,320 2,219 2,298 2,308 2,358 2,075 2,106 1,951 2,146 2,432 2,360 2,266 2,220 2,121 2,347 2,192 2,190 2,012 2,004 1,872

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation SIT partners SP to Boost Engineering Talent & Advance Singapore's Energy Sector RELIABILITY SP Group (SP) and Singapore Institute of Technology (SIT) signed a Memorandum of Understanding at Energy Innovation 2022 conference, to collaborate on initiatives aimed at helping our workers upskill and adapt to the changing energy landscape. A pioneer cohort of five SP technical officers will undertake a full-time three-year Electrical Power Engineering undergraduate degree programme at SIT, sponsored by SP. At the conference organised by the Energy Market Authority, Minister of State for Trade and Industry Low Yen Ling said the programme is part of efforts to grow the energy sector's workforce to bolster Singapore's green economy ambitions. More details in the media release here. TAGS RELIABILITY YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks

Resources Can't find what you are looking for? Click on the drop-down box to find the resource that is most relevant to your needs. Resources All Categories FORM [Online Form] Close Utilities Account FORM [Online Form] Open Utilities Account FORM Acknowledgement of Electrical Installation Licence Requirement FORM Application for Interbank Giro via SP Utilities Portal FORM Authorisation & Ideminity Form for 3rd Party Refund or Transfer of Account Balance FORM Change of Ownership/Tenancy - Utilities Account Transfer INFO Fact Sheet on Purchase of Electricity from Wholesale Electricity Market through SP Services Ltd INFO Historical Electricity Tariff INFO Historical National Average Household Usage INFO PAYU Comparison Table 1 2 3 4 5 ... 12

W THE ELECTRICITY TIMES GIFT OF P WER Ahh, my phone battery is low! Don’t worry, there is a charging station just around the corner. Charge your mobile device securely in 3 easy steps Scan your ID and connect your device in an available locker Charge your device in a secure locker monitored by video camera Free and secure Collect your device at a later time by scanning the same ID 1 2 3 4 Open locker to Charge Device Open locker to Collect Device Wow! That’s so convenient. Yes, it’s free and totally secure! All thanks to the “Gift of Power” by Singapore Power! 5 6 7 8 9 V SINGAPORE POWER CELEBRATES SG50 WITH THE NATION In an emergency, I won’t be stranded with a flat battery. For SG50, Singapore Power has set up charging stations islandwide for mobile devices such as phones and tablets. Charge your mobile devices on the go, for free! Available at close to 200 locations by end-2015. Charging stations are conveniently located at public hospitals and clinics, universities, polytechnics, public libraries and supermarkets. Find out how you can get the “Gift of Power” at giftofpower.singaporepower.com.sg Partners (as at 1 October 2015): Bright Vision Hospital, FairPrice, Khoo Teck Puat Hospital, KK Women’s and Children Hospital, National Cancer Centre Singapore, National Heart Centre Singapore, National Library Board, National University of Singapore, Singapore General Hospital, Singapore National Eye Centre, Singapore Polytechnic, Singapore University of Technology and Design, SingHealth, SingHealth Polyclinics and Tan Tock Seng Hospital. W 电 力 时 报 能 源 之 礼 啊 , 我 的 手 机 要 没 电 了 ! 别 担 心 , 附 近 就 有 充 电 站 。 轻 松 三 步 , 即 可 为 您 的 移 动 设 备 充 电 扫 描 您 的 身 份 证 , 再 连 接 设 备 将 设 备 放 置 在 安 全 储 物 柜 里 充 电 安 全 免 费 稍 后 再 次 扫 描 您 的 身 份 证 , 领 取 设 备 1 2 3 4 打 开 储 物 柜 , 为 设 备 充 电 打 开 储 物 柜 , 领 取 设 备 哇 噢 ! 这 太 方 便 了 。 是 的 , 而 且 安 全 免 费 哦 ! 这 都 要 感 谢 新 能 源 提 供 的 “ 能 源 之 礼 ”! 5 6 7 8 9 V 新 加 坡 能 源 庆 祝 国 家 独 立 50 周 年 发 生 紧 急 情 况 时 , 我 将 不 会 因 为 电 量 不 足 而 无 法 及 时 处 理 。 新 加 坡 能 源 倾 情 为 您 提 供 为 了 纪 念 国 家 独 立 50 周 年 , 新 能 源 在 全 岛 范 围 内 设 立 了 多 个 充 电 站 , 为 手 机 、 平 板 电 脑 等 移 动 设 备 提 供 无 限 能 源 。 随 时 随 地 为 您 的 移 动 设 备 免 费 充 电 ! 将 在 2015 年 底 开 设 近 200 个 充 电 站 。 充 电 站 设 立 在 公 共 地 点 如 医 院 与 诊 疗 所 、 大 学 、 理 工 学 院 、 国 家 图 书 馆 以 及 超 级 市 场 以 方 便 您 的 使 用 。 如 欲 了 解 获 取 “ 能 源 之 礼 ” 的 方 式 , 请 上 网 点 击 giftofpower.singaporepower.com.sg 合 作 伙 伴 ( 截 至 2015 年 10 月 1 日 ): 观 明 综 合 医 院 、 新 加 坡 职 工 总 会 平 价 合 作 社 、 邱 德 拔 医 院 、 竹 脚 妇 幼 医 院 、 新 加 坡 国 立 癌 症 中 心 、 新 加 坡 国 立 心 脏 病 中 心 、 国 家 图 书 馆 管 理 局 、 新 加 坡 国 立 大 学 、 新 加 坡 中 央 医 院 、 新 加 坡 国 立 眼 科 中 心 、 新 加 坡 理 工 学 院 、 新 加 坡 科 技 设 计 大 学 、 新 保 集 团 诊 所 、 新 保 集 团 、 陈 笃 生 医 院 。 W BERITA ELEKTRIK MENGHADIAHKAN KUASA Ahh, bateri telefon saya rendah! Jangan risau, stesen mengecas ada di sana. Cas peranti mudah alih anda dengan 3 langkah mudah Imbas ID anda dan sambungkan peranti anda dalam loker yang ada Cas peranti anda dalam loker yang berkunci, yang diawasi oleh kamera video Percuma dan Selamat Ambil semula peranti anda kemudian dengan mengimbas ID yang sama 1 2 3 4 Buka Loker untuk Mengecas Peranti Buka Loker untuk Mengambil Semula Peranti Wow! Sungguh menyenangkan. Ya, ia percuma dan selamat! Terima kasih kepada “Hadiah Kuasa” oleh Singapore Power! 5 6 7 8 9 V SINGAPORE POWER MENYAMBUT SG50 BERSAMA-SAMA NEGARA Semasa kecemasan, saya tidak akan kehabisan bateri. Untuk SG50, Singapore Power telah menyediakan stesen mengecas untuk peranti mudah alih seperti telefon dan tablet di seluruh negara. Cas peranti mudah alih anda, secara percuma! Disediakan di hampir 200 buah lokasi sebelum penghujung 2015. Stesen mengecas boleh didapati dengan mudah di hospital dan klinik awam, universiti, politeknik, perpustakaan awam dan pasar raya. Ketahui bagaimana anda boleh mendapat “Hadiah Kuasa” (“Gift of Power”) di giftofpower.singaporepower.com.sg Rakan kongsi (setakat 1 Oktober 2015): Hospital Bright Vision, FairPrice, Hospital Khoo Teck Puat, Hospital Wanita dan Kanak-kanak KK, Pusat Barah Kebangsaan Singapura, Pusat Jantung Kebangsaan Singapura, Lembaga Perpustakaan Negara, Universiti Kebangsaan Singapura, Hospital Besar Singapura, Pusat Mata Kebangsaan Singapura, Politeknik Singapura, Universiti Teknologi dan Reka Bentuk Singapura, Poliklinik SingHealth, Kumpulan SingHealth dan Hospital Tan Tock Seng. 1 2 3 4 5 6 7 8 9

Advisory for Consumers Switching to Buy Electricity from the Wholesale Electricity Market Through SP Group 1. Switching is not compulsory. There is no deadline for switching, so take your time to understand your options before making a decision. 2. Switching to a retailer will not affect your electricity supply. SP Group will continue to operate the national power grid and deliver electricity to you. 3. If you switch to buy electricity from the Wholesale Electricity Market through SP Group, the electricity rate you pay is uncertain, as it will vary every half hour depending on the prevailing demand and supply situation in the wholesale electricity market. 4. Before you sign up with SP Group to buy electricity at the wholesale electricity price: • Read the Fact Sheet which summarises the key contractual terms. • Ask SP Group to explain the terms and conditions of the contract if you do not understand them. 5. For any dispute with SP Group, you can approach the Consumers Association of Singapore (CASE) for assistance. • Website: www.case.org.sg • Hotline: 6100 0315 (Operating hours: Mon to Fri, 9am to 5pm) Visit www.openelectricitymarket.sg or call 1800-233-8000 for more information Fact Sheet for Non-Standard Price Plan Note: 1) The Energy Market Authority (EMA) requires SP Group to provide you with this Fact Sheet before you enter into an Electricity Supply Contract with SP Group to buy electricity from the Wholesale Electricity Market at the wholesale electricity price. This Fact Sheet provides you with key information about the contract. 2) SP Group must answer any questions you have about this Fact Sheet. 3) Unless otherwise stated, all fees and charges stated in this Fact Sheet are inclusive of the Goods and Services Tax (GST). If there is any change to the GST rate during the contract duration, SP Group reserves the right to update the applicable fees and charges to be inclusive of the prevailing GST rate. A. General Information Name of Electricity Service Provider: SP Group Fact Sheet Version Date: 1 Jan 2023 B. Electricity Price Plan Information Name of Price Plan: Wholesale Electricity Price Type of Price Plan (see footnote 1): This is a Non-Standard Price Plan. The electricity rate to be paid by you is: Non-Standard The electricity rate will be determined based on the Uniform Singapore Energy Price (USEP) and other ancillary charges published by the Energy Market Company (www.emcsg.com) in accordance to the Market Support Services Code. The USEP is the half-hourly energy price in the Singapore Wholesale Electricity Market (SWEM). SP Group must clearly state any incentives (including the terms and conditions) that you will receive if you contract for the electricity price plan (see footnote 2): Not applicable Contract Duration: Automatic Renewal of Contract (see footnote 3): Not applicable The contract has no expiry date. To terminate the contract, simply contact SP Group directly. There will be no charge to terminate the contract. Advanced Meter Required (see footnote 4): No Direct Billing of Electricity Charges by SP Group (see footnote 5): Yes C. Additional Fees or Charges For Electricity Services One-Time Registration Fee: Nil Late Payment Charge: 1% of overdue amount Early Termination Charge (see footnote 6): Nil Any Other Fees and Charges (see footnote 8): 1 Security Deposit (see footnote 7): SP Group will require you to provide a security deposit, and this will be billed to your first bill. The below indicative charges are regulated and approved by the EMA, and will be included in your monthly electricity bill: List of Other Applicable Charges Rate (excl. GST) Rate (incl. 8% GST)* Vesting Contract Debit/Credit Vesting Contract Debit/Credit Variable Variable Transmission Charges for Low Tension Off Peak Period Charge $0.0462 per kWh $0.0499 per kWh Peak Period Charge $0.0594 per kWh $0.0642 per kWh Recurring Market Support Service Charges Meter Reading and Data Management $2.1800 per meter $2.3500 per meter Market Development and Systems Charge $0.0098 per kWh $0.0106 per kWh Retail Settlement Uplift $0.0015 per kWh $0.0016 per kWh *The figures may not reflect the full GST effect due to rounding Refer to www.openelectricitymarket.sg for the list of applicable charges. A one-time installation fee of $43.20 (incl. 8% GST) may be charged if you opt for a smart meter. D. Bundled Product or Services (see footnote 9) There are other products or services bundled with the electricity price plan: No If yes, SP Group should specify below what are the bundled products or services. You should discuss the details with SP Group such as the applicable fees and charges as well as the terms and conditions for accepting the bundled products or services: Not applicable E. Footnotes 1) Please note the differences between a Standard Price Plan and Non-Standard Price Plan. Standard Price Plan Electricity Rates • Inclusive of all applicable charges that vary according to the level of consumption. • Will not change throughout the contract duration. Other Fees and Charges • No recurring charges or fees throughout the contract duration. Non-Standard Price Plan • May not be inclusive of all applicable charges that vary according to the level of consumption. • May change in accordance with the terms and conditions of the contract. • May include recurring charges or fees throughout the contract duration. Contract Duration • 6, 12 or 24 months. • Not limited to 6, 12 or 24 months. Pricing Structure • Fixed Price. Pay a fixed rate (e.g. 20 cents/kWh) for electricity throughout the contract duration. • The electricity retailer may set its own pricing structure, while SP Group can only sell electricity at the USEP. OR • Discount Off the Regulated Tariff. Enjoy a discount off the prevailing regulated tariff (e.g. 5% off) throughout the contract duration. More Information • Visit the Price Comparison Tool at compare.openelectricitymarket.sg to compare the Standard Price Plans offered by different electricity retailers • Visit the electricity retailer’s or SP Group’s website to enquire on Non- Standard Price Plans. 2) SP Group is not allowed to offer any incentive. 3) This contract offered by SP Group has no contract expiry date. 2 4) An advanced meter is a digital meter capable of measuring your electricity consumption every half-hour. It is optional to install an advanced meter to measure your half-hourly electricity consumption unless the price plan you sign up for requires one. The Standard Price Plans do not require an advanced meter. 5) With direct billing, SP Group will bill you directly for electricity supply, and send you a separate bill for the other utilities (such as water and gas supply). 6) SP Group is not allowed to charge you a fee if you terminate the contract. 7) SP Group will require you to provide a security deposit, and this will be billed to your first bill. 8) SP Group will require you to pay other fees and charges, including the prevailing market-related charges. You may refer to www.openelectricitymarket.sg for more information on the market-related charges. 9) SP Group is not allowed to bundle the supply of electricity with other products and/or services. 3