11 September 2014

1. There have been reported cases of individuals receiving emails from a sender titled ‘SP Services Offer’ claiming to provide refunds on their utilities bills. The Appendix contains a screenshot of such an email for reference.
    
2. These email messages are not from SP Services. Recipients of such emails are advised not to respond to the email, click on the hyperlink or provide their personal information.
    
3. SP Services would like to assure its customers that no unauthorised access has been made into its systems, and utility accounts and personal information that reside in SP Services’ system have not been compromised.
    
4. SP Services has made a police report regarding this.
    
5.  For enquiries, please contact SP Services at 1800 222 2333 or email spservices@singaporepower.com.sg.

Issued by:
SP Services Limited
10 Pasir Panjang Road #03-01
Mapletree Business City
Singapore 117438
Co. Reg No : 199504470N
www.spservices.com.sg

Example of scam email

From: SP Services Offer [mailto:info@offer-chic.com]
Sent: Friday, 29 August, 2014 10:03 AM
To:
Subject: SGD35 Discount on your next bill!