22 January 2014

1. There have been reported cases of individuals receiving emails, asking recipients to click on an attached link to view their electricity bill. The Appendix contains a sample.
    
2. These email messages are not from SP Services. Recipients should not respond to the email, click on the hyperlink or provide their personal information.
    
3. Our investigations show that these emails have been sent randomly including to those who do not have utilities accounts with SP Services. No unauthorised access has been made into our systems. We would like to assure customers that utility accounts and personal information that reside in SP Services’ system have not been compromised.
    
4. SP Services has made a police report on the cases that have been brought to our attention.
    
5. For enquiries, please contact SP Services at 1800 222 2333 or email spservices@singaporepower.com.sg

Issued by: Singapore Power Limited
                 10 Pasir Panjang Road #03-01
                 Mapletree Business City
                 Singapore 117438
                 Co. Reg No : 199406577N
                 www.singaporepower.com.sg

Appendix

Scam emails

Example 1

Example 2