Advisory On Scam Emailhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/51b7575d-4093-475a-ab2a-6ce31bc4a7d2/%5B20140911%5D+Advisory+On+Scam+Email.pdf?MOD=AJPERES&CVID=11 September 2014 For Immediate Release MEDIA RELEASE ADVISORY ON SCAM EMAIL 1. There have been reported cases of individuals receiving emails from a sender titled ‘SP Services Offer’ claiming to provide refunds on their utilities bills. The Appendix contains a screenshot of such an email for reference. 2. These email messages are not from SP Services. Recipients of such emails are advised not to respond to the email, click on the hyperlink or provide their personal information. 3. SP Services would like to assure its customers that no unauthorised access has been made into its systems, and utility accounts and personal information that reside in SP Services’ system have not been compromised. 4. SP Services has made a police report regarding this. 5. For enquiries, please contact SP Services at 1800 222 2333 or email spservices@singaporepower.com.sg. _______________________________________________________________________________________________________ Issued by: SP Services Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No : 199504470N www.spservices.com.sg SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N Appendix Example of scam email From: SP Services Offer [mailto:info@offer-chic.com] Sent: Friday, 29 August, 2014 10:03 AM To: Subject: SGD35 Discount on your next bill! If this e-mail is not displayed properly, click here. GET $35 CASHBACK FOR $1 ONLY Enjoy $35 Cashback for $1 only GET THIS OFFER & EARN $35 CASHBACK SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N For $1 only enjoy this cashback! Keep the receipt & we will refund you. ENJOY DISCOUNTS WITH YOUR DISCOUNT CARD This card is your pass to endless privileges. Get 45% discount on dining, drinking, wellness & travelling! GET 45% DISCOUNT AT PREMIUM SPOTS Enjoy Can't-Miss spots in Singapore & get access to VIP parties, events & new openings in town. a. HOW TO CONTACT US? BY PHONE (+65) 6361 0889 Monday - Friday, 10am to 6pm BY EMAIL b. TERMS OF SERVICE The $1 offer is a 48 hours Trial. To start the Trial we will require you to provide your payment details. At the end of the Trial, we will automatically start to charge you for the $79.90 membership subscription on the first day following the end of the Trial, you will be charged every three months the amount of $79.90 ($26.63 per month). By providing your payment details in conjunction with the Trial, you agree to this charge. c. Sign up Selection How It Works SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N