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28 June 2013 For Immediate Release MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 JULY TO 30 SEPTEMBER 2013 1. For the period from 1 Jul to 30 Sep 2013, electricity tariffs will decrease by an average of 2.9%. 2. The tariff reduction is due to lower cost of natural gas used for electricity generation, which fell by 5.1% compared to the previous quarter. 3. The electricity tariff for households will decrease by 2.8% in Q3 2013 from 26.70 to 25.95 cents per kWh. The average monthly electricity bill for families living in fourroom HDB flats will decrease by $3.08 (see Appendix 3 for the average decrease for different household types). 4. SP Services reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The latest tariffs given in Appendix 1 have been approved by the EMA. _______________________________________________________________________________________________________ Issued by: SP Services Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No : 199504470N www.spservices.com.sg SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N Appendix 1 REVISION OF ELECTRICITY TARIFFS FROM 1 JULY 2013 SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: a) Energy cost (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of power generation. b) Network cost (paid to SP PowerAssets): This fee is reviewed annually. c) Market Support Services Fee (paid to SP Services): This fee is reviewed annually. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q3 2013 TARIFF Energy Costs 20.68¢/kWh Decreased by 0.75 ¢/kWh Generation Companies Network Costs 5.05¢/kWh MSS Fee 0.17¢/kWh Market Admin & PSO Fee 0.05¢/kWh No Change No Change No Change SP PowerAssets SP Services Power System Operator & Energy Market Company SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N Appendix 3 AVERAGE DECREASE IN MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF REVISION WEF 1 JULY 2013) Types of Premises Average monthly consumption per Customer Average Monthly Bill New Average Bill Average Decrease in Monthly Bill kWh $(a) $(b) $(b-a) % HDB 1 Room 132.21 35.30 34.31 0.99 2.8 HDB 2 Room 189.68 50.64 49.22 1.42 2.8 HDB 3 Room 300.43 80.21 77.96 2.25 2.8 HDB 4 Room 410.23 109.53 106.45 3.08 2.8 HDB 5 Room 479.53 128.03 124.44 3.60 2.8 HDB Executive 577.94 154.31 149.97 4.33 2.8 Apartment 710.03 189.58 184.25 5.33 2.8 Terrace 1,016.80 271.48 263.86 7.63 2.8 Semi-Detached 1,313.17 350.62 340.77 9.85 2.8 Bungalow 2,603.84 695.23 675.70 19.53 2.8 SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N

Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter readings via WhatsApp since 5pm on Wednesday 13 March 2019 (Singapore time) and did not receive an official WhatsApp acknowledgement message from SP Group, please re-send your readings through our other channels: 1. SP Utilities mobile app 2. Online on the Utilities Portal 3. Automated Phone System 1800 2222 333. Customers can key in their consumption without the need to speak to a call agent. 4. Email customerreading@spgroup.com.sg We apologise for any inconvenience and thank you for your understanding.

Singapore Institute of Power and Gas SS638: Code of Practice for Electrical Installations Course Code: ERG01 SFC-Eligible | Course Reference Number: TGS-2022011360 COURSE OBJECTIVES Upon completion of this course, participants will be able to: • Understand the SS638 Code of Practice for Electrical Installations • Learn the key changes with respect to CP5 • Familiarize with the reassigned codes on amendments made to suit local conditions MAIN CONTENTS • Overview of SS638 • Key changes from CP5 to SS638 • Scope, objectives and fundamental principles • Definitions • Assessment of general characteristics • Safety protection • Selection and erection of equipment • Inspection and testing • Special installations or locations requirements METHODOLOGY Lecture TARGET AUDIENCE Engineering and technical staff who are involved in design and installation of electrical wiring and systems COURSE DETAILS Duration : 14 hours Mode of Delivery : Face-to-face or Synchronous E-learning Certification : SIPG Certificate of Completion PDU by PE Board : Pending Additional Requirement/s : NIL COURSE FEES Full Course Fee : S$700 (before GST) For Singapore Citizens/PR/LTVP+ : S$210 (before GST) For Singapore Citizens (40 years old and above) : S$70 (before GST) Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 3.1_0922 Singapore Institute of Power and Gas ADDITIONAL REMARKS • Trainee must attain at least 75% attendance rate and pass the assessment to receive Certificate of Completion and funding grant (if applicable). • Subsidy of up to 70% is applicable for Singapore Citizens, Permanent Residents or Long-Term Visitor Pass Plus (LTVP+) Holders, subject to funding agency’s approval. • Enhanced subsidy of up to 90% is applicable for Singapore Citizens aged 40 years and above, subject to funding agency’s approval. Note that GST payable will be computed from fee after 70% funding. • Professional Development Unit (PDU) is applicable for Professional Engineers registered under the Professional Engineers (PE) Board only. • All published fees are subject to prevailing GST. CONTACT US For more information, please contact SIPG at +65 6916 7930 or email training-institute@spgroup.com.sg. OTHER SIPG COURSES For more courses, visit our website at: https://www.spgroup.com.sg/about-us/training or Scan the QR code below: Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 3.1_0922

Media Coverage Catch the latest news on SP All Years 02 Mar 2024 Berita Harian - Initiative to help KidSTART families inculcate environmentally friendly habits Source: Berita Harian © SPH Media Limited. Permission required for reproduction 02 Mar 2024 Lianhe Zaobao - SP Group donated $1.1m to KidSTART and launched Green Adventures for children Source: Lianhe Zaobao © SPH Media Limited. Permission required for reproduction 22 Feb 2024 The Straits Times - Having clear volunteering focus helps firms trying to do good Source: The Straits Times © SPH Media Limited. Permission required for reproduction 22 Jan 2024 The Straits Times - From green solutions to empowering livelihoods: How S'pore firms are getting future-ready with purpose Source: The Straits Times © SPH Media Limited. Permission required for reproduction 25 Oct 2023 The Straits Times - 196 organisations, people get nod at ComChest Awards Source: The Straits Times © SPH Media Limited. Permission required for reproduction 24 Oct 2023 Tamil Murasu - Residents to be rewarded for cutting electricity usage Source: Tamil Murasu © Singapore Press Holdings Limited. Permission required for reproduction. 24 Oct 2023 Berita Harian - Incentives for cutting electricity usage during peak periods Source: Berita Harian © Singapore Press Holdings Limited. Permission required for reproduction. 24 Oct 2023 Lianhe Zaobao - Households that cut electricity usage during demand peaks will receive incentives Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction. 24 Oct 2023 The Straits Times - Residents to be rewarded for cutting energy use at peak periods Source: The Straits Times © Singapore Press Holdings Limited. Permission required for reproduction. 26 Sep 2023 Berita Harian - SP Group wins tender for first district cooling project in Thailand Source: Berita Harian © Singapore Press Holdings Limited. Permission required for reproduction. 1 ... 10 11 12 ... 49

Media Release Electricity Tariff Revision For The Period 1 January to 31 March 2019 Singapore, 30 December 2018 – For the period from 1 January to 31 March 2019, electricity tariffs (before 7% GST) will decrease by an average of 1.2% or 0.28 cent per kWh compared to the previous quarter. This is mainly due to the lower cost of natural gas for electricity generation compared to the previous quarter. For households, the electricity tariff (before 7% GST) will decrease from 24.13 to 23.85 cents per kWh for 1 Jan to 31 March 2019. The average monthly electricity bill for families living in four-room HDB flats will decrease by $1.00 (before 7% GST) (see Appendix 3 for the average monthly electricity bill for different household types). SP Group reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs given in Appendix 1 have been approved by the EMA Issued by: SP Group 2 Kallang Sector Singapore 349277 www.spgroup.com.sg Appendix 1 ELECTRICITY TARIFFS FROM 1 JANUARY 2019 Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF The electricity tariff consists of the following four components: Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of power generation. Network costs (paid to SP PowerAssets): This fee is reviewed annually.   Market Support Services Fee (paid to SP Services): This fee is reviewed annually. Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system.   Q1 2019TARIFF(before 7% GST) Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF WEF 1 JANUARY 2019) (before 7% GST)

Consumption_Gas Average consumption of Gas (kWh) Premises Types May-23 Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 HDB 1-Room 33 37 34 36 36 36 35 36 38 38 37 38 HDB 2-Room 39 38 36 37 37 36 36 36 37 38 38 40 HDB 3-Room 52 51 50 51 52 51 51 49 50 52 53 56 HDB 4-Room 64 63 60 63 64 63 62 61 61 64 66 69 HDB 5-Room 69 69 65 69 71 70 69 67 65 70 73 77 HDB Executive 74 72 70 73 75 74 73 70 70 74 78 82 Apartment 84 79 76 82 87 88 85 83 85 91 94 93 Terrace 99 100 96 99 103 107 105 103 100 108 120 114 Semi-Detached 120 116 119 116 118 118 123 118 115 120 133 130 Bungalow 222 191 201 188 202 216 201 200 213 192 220 234

Consumption_Gas Average consumption of Gas (kWh) Premises Types Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 HDB 1-Room 33 35 35 34 35 34 34 39 36 39 35 36 HDB 2-Room 34 36 36 34 35 35 35 37 35 38 37 36 HDB 3-Room 47 51 51 49 50 49 49 51 49 52 50 50 HDB 4-Room 58 62 63 61 62 60 60 63 62 65 62 62 HDB 5-Room 63 69 70 68 69 66 65 70 70 72 68 68 HDB Executive 68 72 74 72 73 69 68 75 74 77 73 72 Apartment 77 82 86 88 88 85 84 92 93 95 87 84 Terrace 98 98 105 107 108 108 99 108 107 107 103 105 Semi-Detached 115 115 120 117 120 117 115 124 121 123 117 120 Bungalow 197 185 198 206 202 179 195 192 202 205 195 186

Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 HDB 1-Room 80.17 80.39 77.86 77.18 78.99 81.28 87.54 87.29 84.83 81.86 87.86 87.69 HDB 2-Room 94.12 94.79 90.73 89.63 91.78 94.78 103.49 102.84 98.53 96.07 102.96 101.39 HDB 3-Room 118.85 118.49 112.22 112.11 115.94 120.33 132.29 128.10 124.29 121.74 129.94 128.83 HDB 4-Room 140.19 140.04 133.47 131.31 137.04 142.66 156.01 153.34 147.42 143.11 152.92 152.86 HDB 5-Room 148.64 148.87 141.61 136.79 144.16 151.97 165.19 162.85 156.27 149.96 161.67 162.41 HDB Executive 166.18 164.43 154.00 153.21 160.98 168.72 184.59 180.19 172.48 168.80 178.86 180.50 Apartment 175.43 177.46 164.16 156.19 163.04 179.66 198.71 191.52 184.01 175.50 181.94 191.11 Terrace 276.88 276.46 260.00 252.25 270.34 290.38 311.38 286.03 283.33 283.80 289.68 301.49 Semi-Detached 351.53 349.78 325.65 324.20 335.52 370.67 392.95 372.29 354.71 361.00 367.73 385.46 Bungalow 688.41 699.45 627.26 650.18 619.13 718.02 776.44 731.30 675.72 711.32 685.95 762.28 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 HDB 1-Room 71.48 71.86 69.16 67.69 69.30 71.92 78.05 78.52 76.28 73.55 78.77 78.62 HDB 2-Room 85.46 85.94 81.99 80.46 82.23 85.21 93.42 93.59 89.84 87.41 93.80 92.26 HDB 3-Room 106.59 106.15 100.27 99.66 102.84 107.06 118.11 115.38 112.09 109.70 116.95 115.78 HDB 4-Room 125.06 124.99 118.78 116.20 120.97 126.03 138.53 137.64 132.74 128.46 137.02 136.76 HDB 5-Room 131.93 132.27 125.43 120.56 126.60 133.43 145.81 145.63 140.07 134.00 144.16 144.59 HDB Executive 148.42 146.81 137.03 135.88 142.35 149.14 163.91 161.79 155.45 151.54 160.36 161.59 Apartment 154.44 156.79 144.07 135.03 140.09 155.96 175.31 171.33 164.80 156.02 161.06 169.18 Terrace 251.32 251.12 235.05 227.31 243.21 259.98 282.50 262.69 259.01 258.83 264.59 274.69 Semi-Detached 323.21 319.99 297.18 295.56 305.12 337.24 359.90 342.81 328.12 331.78 338.46 354.82 Bungalow 636.98 650.72 578.80 597.47 570.77 662.48 717.39 678.65 633.29 661.40 638.62 711.71 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Eye on the Grid RELIABILITY Mr Tan Teck Wee, Head, Distribution Control & Customer Service (standing), with Principal Operation Officer Ghazali Bin Mohamed Rahim in the Distribution Control Centre. The ringing of Tan Teck Wee’s phone at 1.20am jolted him from his sleep. There was a blackout affecting several areas. In the 30 minutes that Teck Wee, head of SP Group’s Distribution Control & Customer Service, took to get to the control centre at Ayer Rajah, work was already under way to bring supply back up. As the central nervous system of Singapore’s power distribution network, red-coded alarms on the dashboard showed the affected locations. On one wall, screens displayed incident alerts, digital maps and data on energy demand from the 11,000 substations and over 27,000km of cables that make up Singapore’s electricity grid. With various teams working together, power was restored within a few minutes, and Teck Wee was soon on his way home. A 25-year SP veteran, Teck Wee is on standby 24/7. He oversees the work of 95 staff. Apart from the 15 staff who man the control centre around the clock, team members from the Electricity Service Centre receive calls from customers and mobilise officers to attend to supply disruption.  Emergency response makes up the bulk of his team’s work, even if most problems are solved before customers are impacted, explained Teck Wee, who trained as an electrical engineer. Most often, when the alarms go off, it takes less than a minute for the incoming data to be reviewed, a remote restoration attempted, or for supply to be re-routed. A service crew is also dispatched for a manual check. In a supply disruption, staff at the control centre will first try to restore supply through remotely switching to an alternate feed. If this is not possible, it will send out mobile generators to provide temporary power to customers. The team is supported by 20 standby officers deployed in five zones across Singapore. When activated, these standby teams examine and re-condition the substation equipment to rectify the issue.   Technology drives precise and prompt response. Through a combination of sensors, monitors, alarms, micro-processors and a communication network, the control centre team can quickly pinpoint and manage disturbances on the network. Artificial Intelligence helps engineers make faster decisions through diagnostics of incidents to identify causes and possible actions. Supply disruptions could occur for different reasons, such as roadworks which can damage cables, or accidents, says Teck Wee. A rogue snake or monitor lizard sneaking into an over-ground supply box could also cause an outage. Singapore's electricity network ranks top among major cities. Based on a benchmarking report, in 2017, customers in Singapore experienced an average of 0.19 minute of electricity interruption, compared to Osaka’s 5 minutes and London’s 16.70 minutes. Despite that, Teck Wee says every incident is taken seriously, and the teams look closely at ways to prevent it from occurring again. Keeping the nation’s grid going strong is a source of great pride. “Electricity affects quality of life in so many ways and it’s gratifying to know that we can play a part in upholding it for consumers, he said. — 15 May 2019 TAGS PEOPLE OF SPRELIABILITY YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks

30 Sep 2015 For Immediate Release MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 OCTOBER TO 31 DECEMBER 2015 1. For the period from 1 Oct to 31 Dec 2015, electricity tariffs will decrease by an average of 9.3% or 2.06 cents per kWh compared to the previous quarter. The tariff reduction is due to the lower cost of natural gas for electricity generation which fell by 18.4% compared to 3Q 2015. 2. The electricity tariff for households will be revised to 20.35 cents per kWh for 4Q 2015. The average monthly electricity bill for families living in four-room HDB flats will decrease by $8.78. 3. SP Services reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs given in Appendix 1 have been approved by the EMA. _______________________________________________________________________________________________________ Issued by: SP Services Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No : 199504470N www.spservices.com.sg ELECTRICITY TARIFFS FROM 1 OCT 2015 Appendix 1 Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: a) Energy cost (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of power generation. b) Network cost (paid to SP PowerAssets): This fee is reviewed annually. c) Market Support Services Fee (paid to SP Services): This fee is reviewed annually. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q4 2015 TARIFF Energy Costs 14.87¢/kWh Decreased by 2.06 ¢/kWh Generation Companies Network Costs 5.26¢/kWh MSS Fee 0.17¢/kWh Market Admin & PSO Fee 0.05¢/kWh No Change No Change No Change SP PowerAssets SP Services Power System Operator & Energy Market Company Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF WEF 1 OCTOBER 2015) Types of Premises Average monthly consumption per Customer Average Monthly Bill New Average Monthly Bill Average Decrease in Monthly Bill kWh $(a) $(b) $(b-a) % HDB 1 Room 147.57 33.07 30.03 (3.04) (9.2) HDB 2 Room 210.22 47.11 42.78 (4.33) (9.2) HDB 3 Room 313.34 70.22 63.76 (6.46) (9.2) HDB 4 Room 425.91 95.45 86.67 (8.78) (9.2) HDB 5 Room 498.75 111.77 101.50 (10.27) (9.2) HDB Executive 611.24 136.98 124.39 (12.59) (9.2) Apartment 644.15 144.35 131.08 (13.27) (9.2) Terrace 1,020.31 228.65 207.63 (21.02) (9.2) Semi-Detached 1,311.22 293.84 266.83 (27.01) (9.2) Bungalow 2,474.29 554.49 503.52 (50.97) (9.2) Average 509.84 114.26 103.75 (10.51) (9.2)

Contractor Performance Management System Introduction 1. With effect from 1 October 2016, Singapore Power Limited and its Singaporeincorporated subsidiaries (SP Group) has implemented the SP Group’s Contractor Performance Management System (CPMS) to strengthen its partnership with and improve the safety and quality performance of its contractors. 2. Through the CPMS, SP Group aims to take a holistic approach to the selection of its contractors as part of enhancing procurement process, by looking at the performance of its contractors at a quarterly and annual basis and not only based at performance at each individual contract basis. The previous demerit scheme in respect of each contract will be abolished while an incentive and mitigation scheme that goes towards enabling contractors to improve their performance on a longer term basis is now implemented. Objectives 3. The objectives of the CPMS are: (a) (b) (c) to adopt a more holistic approach in reviewing contractors’ overall performance; to work with contractors to raise safety and quality standards; and to encourage an environment of continuous improvement by contractors. 4. In order to achieve the above objectives, CPMS will utilise the following 3 main components: (a) (b) (c) Contractor Performance Assessment (CPA); Business Under Surveillance (BUS) Programme; and Tender Evaluation Framework (TEF). SP Group CPMS V6.0 19 Jul 2023 1 Applicability 5. The CPMS will be applicable for procurement in relation of the following services and works: (a) (b) (c) (d) (e) (f) cable installation, cable jointing and road reinstatement; gas pipe-laying; milling and patching; transmission cable-laying; building and construction; and other road opening-related works (e.g., manhole access works). SP Group intends to broaden the scope of the CPMS to eventually apply the CPMS for procurement of other engineering-related works and services. 6. The CPMS will apply to contracts awarded on or after 1 October 2016 and any ongoing contracts which fall in any of the above categories set out in paragraph 5. All aspects of the CPMS, such as the BUS Programme and rewards and mitigations, will apply to such contracts. Contractor Performance Assessment 7. For each contract, a contractor will be assessed by the relevant SP Group project team in the following four (4) areas: (a) (b) (c) (d) Safety. Quality of Work; Project & Risk Management; and Value Added Services. These scores for each contract (Contract Quarterly Score) will be tabulated at fixed quarterly basis. The individual Contract Quarterly Scores applicable for each contract will then be averaged to derive the Contractor Quarterly Score. SP Group CPMS V6.0 19 Jul 2023 2 The criteria have a direct impact on risk mitigation which helps to review the way work activities are planned and executed. The objective of the enhancements is to reduce risk and improve safety at work sites. The PSR shall review the risk identification and mitigation measures to be taken during the design & construction for all contracts within SP Group. Emphasis will be given to the PSR communication to workers through the Risk Management workshops on site. ABSIS will be used to engage with the worker level to improve work processes and create a safer environment to work in. SP Group will assess the contractors’ senior management engagement with their workers through various in-house activities. 8. Examples of the factors taken into consideration in determining the individual Contract Quarterly Score are as follows Safety • Safety Performance • Site Safety Management • Safety Engagement by Management • Project Safety Review (PSR) • Risk Management workshop • Activity Based Safety Improvement System (ABSIS) Quality of Work • Documentation • Workmanship • Any damage to properties Project & Risk Management • Incident management • Cooperativeness • Meeting schedules Value Added Services • Initiatives to improve productivity and efficiency SP Group CPMS V6.0 19 Jul 2023 3 9. In addition to the above criteria, SP Group will also take into account the occurrence of any Critical Incidents when determining the Contractor’s Quarterly Score by applying a corresponding adjustment factor to their score. (a) The Critical Incidents includes: Critical Incidents Smoking or open flame in gas installations and electricity transmission substations Not adhering strictly to isolation procedures for live electricity or gas equipment and machinery at site Damage to Transmission Cables / Gas Pipes Damage to Distribution Cables / Gas Pipes Not anchoring safety harness while working at heights exceeding 3 metres Working in a confined space without conducting mandatory gas check Working under suspended load during lifting or excavator operations Fatality or serious injury Where Serious Injury is defined as: Serious Injuries Loss of 2 limbs Loss of both hands or of all fingers and both thumbs Loss of both feet Total loss of sight, including the loss of sight to such extent as to render the employee unable to perform any work for which eyesight is essential Total paralysis Injuries requiring more than 20 days of hospitalization. (Hospitalization refers to the period where injured remains warded in a hospital) Loss of arm at shoulder Loss of arm between elbow and shoulder Injuries resulting in being permanently bedridden Loss of arm at elbow Loss of arm between wrist and elbow SP Group CPMS V6.0 19 Jul 2023 4 Loss of hand at wrist Loss of 4 fingers and thumb of one hand Loss of 4 fingers Loss of leg • At or above knee • Below knee Loss of foot Loss of sight of one eye Total loss of hearing (b) The Serious Incidents includes: Serious Incidents Damage to Distribution Cables/ Gas pipes affecting less than or equal to 300 customers Damage to Public assets (e.g., PUB pipes, streetlights) Note: Contractors shall not be penalised for damages to the public assets if it was unavoidable due to Authorities’ drawings that provided inaccurate factual information and the Contractor’s detection works did not provide better information. 10. At the end of each quarter, SP Group will provide each contractor a grade relative to their score to provide them timely information on their performance. The names and grades for each contractor scored in each quarter shall be available on the SP Group corporate website. 11. In the event the Contractor’s Quarterly Score is lower than 50, the contractor will be suspended from participating in any new procurement activities for the next 3 months. In the event of an occurrence of a fatality or serious injury at his work site, the main contractor and its subcontractor will be suspended from participating in any new procurement activities for 12 months from the incident date. The suspended contractors and their subsidiaries are also not allowed to apply to be sub-contractors for any SP Group contracts during the suspension period. SP Group CPMS V6.0 19 Jul 2023 5 12. The Contractor Quarterly Scores will be aggregated on an annual basis [Contractor Annual Score]. Contractors must have at least two (2) Contractor Quarterly Scores to be included for the Contractor Annual Score computation. 13. At the end of each Assessment Year, the 5 contractors with the highest Contractor Annual Score for the year will be given an incentive of 2% of the total annual value of their respective contracts capped at $100,000.00 per year per contractor. The annual value of each contract is computed as follows: where: ACV is the annual value of a contract; ACV = A X B A is the Contract Sum divided by the Contract Period [weeks]; and B is the number of weeks [or part thereof] where Works carried out in that year under that contract. 14. The 2 contractors with the lowest annual scores will be subjected to a penalty deduction to their PQS scores in all subsequent SP Group tenders published during the next Assessment Year. In addition, they would also have to comply with performance improvement requirements specified by SP Group to address areas of deficiency. SP Group CPMS V6.0 19 Jul 2023 6 Business Under Surveillance (BUS) Programme 15. The BUS Programme is an educational and correctional tool aimed to partner contractors to address safety and quality issues encountered by contractors in the course of their work for the SP Group and in the longer term help improve their safety and quality standards. The BUS Programme and will be activated in the following situations: (a) (b) Occurrence of any Critical Incident; and/or 3 or more safety inspections at the project sites where major safety-related non-conformances (safety non-conformance) are observed. 16. In the event of the activation of the BUS Programme, the Contractor will be required to undergo the activities as follows: 17. Stopping work at the affected site[s] during a BUS Programme is important to allow contractors to review its safety practices and focus on its operational methods and processes with the aim of preventing further incidents from occurring again. 18. If the contractor placed on a BUS Programme is unable to meet the exit requirements at the end of the 5 th week, a further 2 weeks extension will be granted. If the contractor is still unable to meet the exit requirements at the end of the 7 th week, the contractor will be placed on a second BUS Programme to address the failure of the first BUS Programme. SP Group CPMS V6.0 19 Jul 2023 7 19. In the event the contractor is placed on the BUS Programme more than 2 times in a calendar quarter, the contractor will be suspended from participating in any new procurement activities for the next three months. The suspended contractors and their subsidiaries are also not allowed to apply to be sub-contractors for any SP Group contracts during the suspension period. 20. From 1 Apr 2023, Contractor shall not be under MOM’s Business Under Surveillance programme (BUS) OR not accumulated 25 or more demerit points under MOM’s DPS as at the Tender Closing Date and before the Tender Award Date. Tender Evaluation Framework 21. The CPMS adopts a tender evaluation framework that comprises the following 3 Stages: 22. Stage 1 (SET) aims to inculcate a mindset of safety being the highest priority among our contractors, by selecting only likeminded contractors who have adequate safety management system and track records to work on our projects. Contractors who meet the SET requirements will be pre-qualified to participate in SP Group’s tenders for works described in paragraph 5 above. Once such pre-qualification is granted by SP to the contractors, it shall be valid for the entire Assessment Year. Any contractor which fails the Stage 1 assessment can apply for re-assessment at the start of new calendar quarter after being notified of its failure to pre-qualify. SP Group CPMS V6.0 19 Jul 2023 8 23. In the subsequent Stage 2 and 3 of the evaluation of bids submitted for CPMS applicable tenders, each bidder’s Contractor Quarterly scores over the past 2 years will be taken into account to determine the successful bidder. Where a bidder does not have sufficient records of past Contractor Quarterly Scores (e.g. new contractors) a default score will be used instead. Amendments and FAQs 24. SP Group may modify the CPMS at any time and such amendments shall be deemed immediately applicable to the contracts that are ongoing at the time of such amendments. Contractors are strongly encouraged to check https://www.spgroup.com.sg/doing-business-with-us/procurement for amendments, updates and FAQs relating to the CPMS. 25. If you have any questions, comments or suggestions regarding the CPMS, please email to us at the following address: CPMS@spgroup.com.sg SP Group CPMS V6.0 19 Jul 2023 9