Consumption_Water Average consumption of Water (CuM) Premises Types Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 HDB 1-Room 8.4 8.1 7.7 7.5 8.1 8.3 7.9 8.1 7.8 7.8 7.8 7.2 HDB 2-Room 10.0 9.5 8.7 8.7 9.4 9.5 9.2 9.3 9.0 9.0 9.1 8.4 HDB 3-Room 12.9 12.0 11.5 11.6 12.4 12.5 12.2 12.2 12.0 11.9 12.0 11.2 HDB 4-Room 16.3 15.3 14.7 14.6 15.6 15.7 15.3 15.5 15.1 14.9 15.2 14.3 HDB 5-Room 17.7 16.7 16.0 15.6 16.9 17.1 16.7 17.0 16.4 16.1 16.7 15.8 HDB Executive 19.7 18.6 17.7 17.7 18.8 19.1 18.5 18.8 18.1 17.9 18.7 17.8 Apartment 14.3 13.2 12.7 12.5 13.1 13.8 13.8 13.8 13.3 12.8 13.0 12.7 Terrace 28.4 24.2 24.1 24.7 25.7 26.7 25.9 26.2 25.6 24.7 25.7 24.7 Semi-Detached 34.6 30.2 28.3 30.0 31.5 33.4 31.4 32.2 30.9 30.4 30.6 29.8 Bungalow 58.1 50.4 42.1 49.6 48.1 54.7 52.4 52.4 50.2 49.8 49.4 48.6

Media Release Electricity Tariff Revision for the Period 1 April to 30 June 2024 Singapore, 28 March 2024 – For the period from 1 April to 30 June 2024, the electricity tariff (before GST) for households will decrease by 0.3% or 0.10 cent per kWh compared with the previous quarter due to lower energy costs. The average monthly electricity bill for families living in HDB four-room flats will decrease by $0.33 (before GST). *before GST Electricity tariffs (before GST), including tariffs for non-households, will decrease by an average of 0.4% or 0.12 cent per kWh compared with the previous quarter. SP Group reviews the electricity tariffs every quarter based on guidelines set by the electricity industry regulator, Energy Market Authority (EMA). Please refer to Appendix 1 for the components of the electricity tariff, Appendix 2 for the tariffs approved by EMA, and Appendix 3 for the average monthly electricity bills for households. Appendix 1 BREAKDOWN OF ELECTRICITY TARIFF The electricity tariff consists of the following four components: Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of fuel and power generation. The fuel cost is the cost of imported natural gas, which is tied to oil prices by commercial contracts. The cost of power generation covers mainly the costs of operating the power stations, such as the manpower and maintenance costs, as well as the capital cost of the stations. Network costs (paid to SP Group): This is to recover the cost of transporting electricity through the power grid. Market Support Services Fee (paid to SP Group): This is to recover the costs of billing and meter reading, data management, retail market systems as well as market development initiatives. Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system.   Q2 2024 TARIFF FOR HOUSEHOLDS (before 9% GST) Appendix 2 ELECTRICITY TARIFFS FROM 1 APRIL 2024 Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS FOR HOUSEHOLDS TARIFF WEF 1 APRIL 2024 (before GST)

Change of Ownership/ Tenancy Utilities Account Transfer Form SP SERVICES LTD Contact Log Ref: ________________ (Acting for itself and as agent for and on behalf of PUB and City Energy Pte. Ltd. (as Trustee of City Energy Trust) for the supply of utilities, and as agent for Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and Alba W&H Smart City Pte. Ltd. in relation to the collection of refuse.) NEW ACCOUNT HOLDER’S PARTICULARS (Co. Registration No. 199504470N) For Application in Personal name: Name of Transferee (Mr/Mrs/Mdm/Ms/Dr):______________________________ (“the Consumer”) Declaration Please check here if you are an undischarged bankrupt. NRIC/FIN (Copy of NRIC/FIN is required):_______________ For the purpose of application for water, gas and electricity only Date of Birth (DDMMYY): __________________________ Bankruptcy Number: _____________________________ For Application in Company name: Name of Company (Transferee): ____________________________________ Co Reg No.: _____________ Co Reg Date: _____________ (“the Consumer”) Contact Person: ______________________________ Principal Activities (I) No.: __________________________________ (As shown on your ACRA Business Profile) DETAILS OF PREMISES a. Premises Address: __________________________________________________________________________________ ________________________________________________________________ S ________________ b. Type of Occupancy: Owner Tenant c. Type of Account: Domestic Non-Domestic d. Use of Premises (See Annex): (indicate index no.) (Security Deposit required. Please make cheque payable to SP Services Ltd) e. GST Reg No. & GST Reg Date: _________________________ ____ (DD)_______(MM)_________(YYYY) Only applicable to premises with PV (ie. Photovoltaics) installed WARNING: IT IS AN OFFENCE UNDER THE PUBLIC UTILITIES ACT (CAP 261) TO MAKE ANY FALSE STATEMENT, REPRESENTATION OR DECLARATION IN CONNECTION WITH THE APPLICATION FOR WATER SUPPLIED BY THE PUBLIC UTILITIES BOARD. Utilities Account Number of Transferor (outgoing customer) (A new account number will be given to the transferee upon process of the application) Meter Reading Date DDMMYY (This form is to be submitted within 3 days from the reading date) ELECTRICITY* WATER** GAS (if any) - (Record only the white numbers) (Record only the first five numbers from the left – four black and one red.) (Record only the black numbers) The above meter readings are required to facilitate the billing of both transferor and transferee utilities accounts. Invalid readings will be rejected. *I/We acknowledge that I/we am/are required to engage a licensed electrical worker (LEW) to inspect and test my electrical installation if I have made any alteration or rewiring to it. Thereafter, the LEW will lodge a copy of Certificate of Compliance (CoC) together with this application to SPGroup to check my electrical installation if the electrical installation is exempted from an Electrical Installation Licence. **I/We acknowledge that I/we am/are required to engage a licensed plumber (LP) to submit the notification for water service installation (WSI) work if I have made any addition or alteration to existing piping. As the account holder, please ensure that you and your contractor (if any) do not tamper with or remove PUB’s water meter without PUB’s prior approval. Upon completion, please submit this form with the following documents: a. Copy of NRIC/ FIN card of transferee In addition to (a), the following documents are required for Commercial accounts: b. Copy of Business/ Company Registration Certificate c. Proof of ownership/ Tenancy agreement d. Letter of authorisation (required if signatory is not a Director according to ACRA listing) e. Initial security deposit (please visit www.spgroup.com.sg for more details) Note: This form is not applicable for master accounts, accounts starting with “930”, electricity supply above 45kVA for non-domestic accounts and temporary supply of utilities. For payment of deposit via cheque, please make the cheque payable to SP Services Ltd. For Gas Turn-on /Installation, please call City Energy Pte. Ltd. (as Trustee of City Energy Trust) at 1800-555 1661 for an appointment. Installation and Termination of gas supply fees apply. You need not call if the gas supply for the previous occupant is connected. 1. I/We agree that each application for a utility, when accepted, will constitute a binding contract between myself/ourselves and PUB / SP Services Ltd / City Energy Pte. Ltd. (as Trustee of City Energy Trust) / Veolia ES Singapore Pte Ltd / Colex Environmental Pte Ltd / Cora Environment Pte Ltd / 800 Super Waste Management Pte Ltd / TEE Environmental Pte. Ltd. and/or Alba W&H Smart City Pte. Ltd. (as the case may be) and I/we agree that such contract shall be separate and independent from each other and shall be separately enforceable. 2. In the event that I/we make an application for gas at a later date, I/we agree to be bound by the terms and conditions for supply of gas set out in Part III overleaf and such other terms and conditions which City Energy Pte. Ltd. (as Trustee of City Energy Trust) may, at its absolute discretion, notify and impose. I/We understand that nothing herein shall be constructed as an offer by City Energy Pte. Ltd. (as Trustee of City Energy Trust) to supply gas to me / us and that City Energy Pte. Ltd. (as Trustee of City Energy Trust) has the absolute discretion to reject my application for gas supply for any reason. 3. I/We acknowledge and agree that SP Services Ltd reserves the right to transfer any amounts due and owing arising from my/ our previous/ closed account to an existing/ new account belonging to me/ us. 4. I/We agree to be bound by the terms and conditions specified by each supplier as set out in Part I (Water Supply) / Part II (Electricity Supply) / Part III (Gas Supply) / Part IV (Collection of Refuse) overleaf. 5. I/We acknowledge and agree that PUB, SP Services Ltd, City Energy Pte. Ltd. (as Trustee of City Energy Trust), Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and/or Alba W&H Smart City Pte. Ltd. (as the case may be) may collect, use and disclose to any third party and all particulars relating to my/our personal information, in accordance with the Personal Data Protection Act 2012 and SP Group’s data protection policy (available at SP Group’s website https://www.spgroup.com.sg/personal-data-protection-policy), for the purposes of (i) providing the requested services; (ii) billing and account management (including debt collection or recovery); (iii) conducting surveys or obtaining feedback; (iv) informing me / us of their or their related entities’ and business affiliates’ services and offers (unless I/we duly inform you otherwise); and (v) complying with all applicable laws and regulations, and business requirements. 6. If I/we am/are (or subsequently become) GST-registered, I/we agree that I/we will not issue any tax invoice for electricity sold to SP Services Ltd but hereby authorize SP Services Ltd to issue tax invoices on my/our behalf. I/We further agree that where SP Services Ltd issues any tax invoice(s) on my behalf in respect of any taxable supplies that I/we provide, SP Services Ltd shall be entitled to charge GST at the prevailing rate as at the date on which such taxable supplies are provided. 7. I/We will notify SP Services Ltd in writing immediately if there is any change to my/our GST status, including without limitation if my/our GST registration is cancelled; I/we am/are not currently GST-registered but subsequently become GST-registered; I/We am/are issued with a new GST registration number, etc. Walk-in: 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 Hotline: 1800-2222333 Website: www.spgroup.com.sg Version 4.0 / 09 / 25 SP SERVICES LTD (Acting for itself and as agent for and on behalf of PUB and City Energy Pte. Ltd. (as Trustee of City Energy Trust) for the supply of utilities, and as agent for Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and Alba W&H Smart City Pte. Ltd. in relation to the collection of refuse.) PART I Terms and Conditions of the Contract for the Supply of Water by the PUB 1 The Consumer shall pay an initial deposit and maintain it at an amount not less than one and a half times the monthly charges. For non-Singaporeans and nonpermanent residents an amount not less than 3 times the monthly charges. 2 The Consumer shall accept liability for this account. 3 Either party may give 4 working days' notice in writing to the other party to terminate this agreement. 4 If the water meter does not in the opinion of PUB correctly register the amount of water supplied to the Premises, PUB shall be entitled to charge such sum as it shall assess and the Consumer shall accept such assessment as final and conclusive. 5 The Consumer shall pay for the water supplied to the Premises at the appropriate water tariff according to the use of the Premises. The Consumer shall notify PUB of the change of use of the Premises within 7 days of such change. 6 The Consumer shall pay a fee on every reminder issued to the Consumer for failure to make payment in accordance with a bill sent to the Consumer. 7 The Consumer shall pay a late payment charge of 1% on any outstanding amount owed by the Consumer, or at such rate as may be gazetted by PUB from time to time. 8 PUB shall not be liable for any failure or inconsistency in the water supply to the Premises whatsoever and howsoever caused. 9 The Consumer’s attention is drawn to its duties and obligations in the Public Utilities Act (Cap 261) and the Public Utilities (Water Supply) Regulations, as amended from time to time. PART II Terms and Conditions of the Contract for the Supply of Electricity by SP Services Ltd ("SP Services") 1 The Consumer shall pay an initial deposit and maintain it at an amount not less than one and a half times the monthly charges. For non-Singaporeans and nonpermanent residents an amount not less than 3 times the monthly charges. 2 The Consumer shall accept liability for this account. 3 Either party may give 4 working days' notice in writing to the other party to terminate this agreement. 4 If the electricity meter does not in the opinion of SP Services correctly register the amount of electricity supplied to the Premises, SP Services shall be entitled to charge such sum as it shall assess. 5 The Consumer shall pay for the electricity supplied to the Premises at such rates of electricity tariffs for the appropriate category of consumer as is fixed by SP Services from time to time. 6 The Consumer shall pay a fee, as is fixed by SP Services from time to time, for every reminder issued to the Consumer for failure to make payment in accordance with a bill sent to the Consumer. 7 The Consumer shall pay a late payment charge of 1% on any outstanding amount owed by the Consumer. 8 SP Services shall not be liable for any failure or defect in the supply of electricity to the Premises whatsoever and howsoever caused. PART III Terms and Conditions of the Contract for the Supply of Gas by City Energy Pte. Ltd. (as Trustee of City Energy Trust) ("City Energy") 1 City Energy has appointed SP Services Ltd to be its agent for the opening and termination of this gas supply account, and the billing, collection and settlement of all charges under this account. 2 The Consumer shall pay an initial deposit and maintain it at an amount not less than one and a half times the monthly charges. For non-Singaporeans and nonpermanent residents an amount not less than 3 times the monthly charges. 3 The Consumer shall accept liability for this account. 4 Either party may give 4 working days' notice in writing to the other party to terminate this agreement. 5 If the gas meter does not in the opinion of City Energy correctly register the amount of gas supplied to the Premises, City Energy shall be entitled to charge such sum as it shall assess. 6 The Consumer shall pay for the gas supplied to the Premises at such rates of gas tariffs for the appropriate category of consumer as is fixed by City Energy from time to time. The Consumer shall notify SP Services Ltd of the change of use of the Premises within 7 days of such change. 7 The Consumer shall pay a fee, as is fixed by City Energy from time to time, for every reminder issued to the Consumer for failure to make payment in accordance with a bill sent to the Consumer. 8 The Consumer shall pay a late payment charge of 1% on any outstanding amount owed by the Consumer. 9 City Energy shall not be liable for any failure or defect in the supply of gas to the Premises whatsoever and howsoever caused. PART IV Terms and Conditions of the Contract for the Collection of Refuse by either Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and Alba W&H Smart City Pte. Ltd. (collectively referred to as “Refuse Collection Companies”) 1 The Refuse Collection Companies have appointed SP Services Ltd to be their agent for the opening and termination of this refuse collection account, and the billing, collection and settlement of all charges under this account. 2 The Consumer shall accept liability for this account. 3 Either party may give 4 working days' notice in writing to the other party to terminate this agreement. 4 The Consumer shall pay for the refuse collection service performed at the Premises at such rates for the appropriate category of consumer as is fixed by the National Environment Agency from time to time or at such rates determined between the Consumer and the relevant Refuse Collection Company where the Premises do not fall under the Public Waste Collection Scheme and the refuse collection is contracted privately. The Consumer shall notify SP Services Ltd of the change of use of the Premises within 7 days of such change. 5 The Consumer shall pay a fee, as is fixed by the Refuse Collection Companies from time to time, for every reminder issued to the Consumer for failure to make payment in accordance with a bill sent to the Consumer. 6 The Consumer shall pay a late payment charge of 1% on any outstanding amount owed by the Consumer. 7 The Refuse Collection Companies shall not be liable for any failure or defect in the collection of refuse at the Premises whatsoever and howsoever caused. Name: NRIC/FIN: Tel No: E-mail Address: ______________________________________________ Signature of Transferor (Co Stamp if applicable) (Outgoing Customer) Mailing Address: (if different from premises) Name: _______________________________________________ Signature of Transferee (Co Stamp if applicable) (Incoming Customer) NRIC/FIN (Copy of NRIC/FIN is required): For the purpose of application for water, gas and electricity only Tel No: E-mail Address: If you're an e-bill user, your e-bill will be sent to your existing e-services email address Mailing Address: (if different from premises) For Official Use Utility A/C No: ___________________________ Application Collected by: _________________________ Deposit to be billed: $ _______________ Date of Application received: _________________ Appt Date and Time Scheduled: ____________________ Request for GIRO Form � Yes � No Remark: _____________________________________________ Walk-in: 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 Hotline: 1800-2222333 Website: www.spgroup.com.sg Version 4.0 / 09 / 25 SP SERVICES LTD (Acting for itself and as agent for and on behalf of PUB and City Energy Pte. Ltd. (as Trustee of City Energy Trust) for the supply of utilities, and as agent for Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and Alba W&H Smart City Pte. Ltd. in relation to the collection of refuse.) Annex Use of Premises Residential Premises For premises where water supplied are used exclusively for residential purposes including staff housing. 001 Residential 002 Home office scheme 003 Staff housing / quarters 004 Common services of HDB / condominium / private apartment 005 Hostel 006 Boarding House 007 Dormitory 008 Service apartment 009 Child care centre 010 School / education institution 011 Office 012 Retail / services 013 Food and beverage 014 Place of worship 015 Bin centre 016 Carpark 017 Welfare facilities 018 Construction site 019 Residents’ / senior citizens’ corner Commercial Premises For premises which is used for the purposes of or in connection with any trade, business or profession. 901 Residential (for Shophouses only) 902 Home office scheme (for Shophouses only) 903 Staff housing / quarters (for Shophouses only) 905 Hostel 906 Boarding House 907 Dormitory 908 Service apartment 909 Child care centre 910 School / education institution 911 Office 912 Retail / services 913 Food and beverage 914 Place of worship 915 Bin centre 916 Carpark 917 Welfare facilities 918 Construction site 920 Industrial 921 Government / public facilities 922 Medical facilities 923 Warehouse / storage facilities 924 Farm 925 Sports and recreation 926 Common services Walk-in: 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 Hotline: 1800-2222333 Website: www.spgroup.com.sg Version 4.0 / 09 / 25

2024 年 5 月 1 日 星 期 三 新 能 源 今 起 接 管 新 达 城 制 冷 系 统 邓 玮 婷 报 道 tengwt@sph.com.sg 新 加 坡 能 源 集 团 将 从 今 天 起 (5 月 1 日 ) 接 管 新 达 城 制 冷 系 统 , 并 在 2027 年 将 它 纳 入 滨 海 湾 区 域 供 冷 网 。 这 将 有 助 新 达 城 在 未 来 30 年 , 减 少 至 少 1 万 零 400 公 吨 的 碳 排 放 , 相 当 于 每 年 超 过 315 辆 车 辆 的 碳 排 放 量 。 新 能 源 和 新 达 城 星 期 一 (4 月 29 日 ) 发 文 告 宣 布 签 署 合 作 协 定 。 在 计 划 下 , 新 能 源 将 负 责 维 修 和 更 换 新 达 城 的 制 冷 设 备 , 包 括 更 换 老 旧 的 电 力 系 统 , 以 及 逐 步 转 用 更 节 能 环 保 的 制 冷 机 。 新 达 城 的 制 冷 系 统 由 一 个 中 央 冷 水 机 组 组 成 , 容 量 约 2 万 冷 冻 吨 , 可 为 旗 下 办 公 楼 、 商 场 和 会 展 中 心 提 供 空 调 服 务 , 净 可 出 租 面 积 总 计 340 万 平 方 英 尺 。 新 达 城 系 统 将 并 入 滨 海 湾 区 域 供 冷 网 文 告 说 , 新 达 城 的 冷 水 机 组 纳 入 滨 海 湾 区 域 供 冷 网 后 , 将 创 造 机 会 , 为 区 域 包 括 滨 海 中 心 和 武 吉 士 的 发 展 项 目 , 提 供 节 能 的 制 冷 服 务 , 进 而 为 更 多 顾 客 提 供 可 持 续 的 制 冷 方 案 。 新 能 源 接 管 新 达 城 的 制 冷 系 统 后 , 其 区 域 供 冷 网 的 制 冷 能 力 将 增 至 20 万 3000 冷 冻 吨 , 是 我 国 最 大 的 区 域 供 冷 方 案 供 应 商 。 根 据 文 告 , 新 达 城 通 过 新 能 源 的 区 域 供 冷 技 术 , 可 在 接 下 来 30 年 , 减 少 至 少 1 万 零 400 公 吨 的 碳 排 放 , 相 当 于 每 年 超 过 315 辆 车 辆 的 碳 排 放 量 。 新 达 城 管 理 代 理 APM 产 业 管 理 私 人 有 限 公 司 总 裁 许 鸣 财 说 , 公 司 向 来 的 首 要 考 量 是 让 建 筑 取 得 最 佳 的 能 源 效 率 。 这 次 和 新 能 源 的 合 作 是 公 司 在 可 持 续 能 源 方 案 迈 出 的 重 大 一 步 , 也 将 推 进 公 司 的 减 碳 旅 程 , 为 新 加 坡 打 造 更 环 保 的 建 筑 环 境 。 新 能 源 可 持 续 能 源 方 案 董 事 总 经 理 哈 沙 说 , 新 加 坡 朝 净 零 排 放 目 标 前 进 之 际 , 可 持 续 的 能 源 创 新 方 案 , 如 区 域 供 冷 网 将 扮 演 重 要 角 色 , 让 我 国 通 过 可 持 续 的 方 式 , 支 持 城 市 和 经 济 增 长 的 需 求 。 所 谓 区 域 供 冷 , 是 把 区 域 内 的 办 公 室 、 购 物 商 场 及 公 寓 等 建 筑 的 冷 却 系 统 连 接 在 一 起 , 形 成 闭 路 循 环 , 例 如 滨 海 湾 底 下 便 设 有 区 域 供 冷 系 统 网 络 , 它 利 用 大 型 制 冷 机 冷 却 水 后 , 输 送 给 这 个 区 域 内 的 大 楼 以 降 低 室 内 温 度 , 自 2006 年 运 转 以 来 已 达 到 40% 的 节 能 效 率 。

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Understanding Your Utilities Bill Key Features Front Page 1 189.50 1 Payment Details This is the total amount payable for the current month and the payment due date. 2 3 4 5 Account Summary The billing period, date of the bill, account type and amount of deposit are provided here. Consumption Graphs These bar graphs reflect your electricity, gas and water consumption. They allow you to monitor your usage pattern of each service and compare with your neighbours and the national average. The neighbour average is derived based on the average usage of similiar housing types within a block or street for landed premises. Useful Tips You will find tips and advice on how to be more energy and water efficient. Total Charges for the Month Total charges for the current month, before accounting for any outstanding balance. 2 3 4 City Energy Pte. Ltd (as Trustee SAMPLE 5 75.01 15.65 $189.50 6 Bill Stub For payment by cheque, please fill in the details and mail this portion with the cheque. For payment at Customer Service Centres, this portion will be retained by SP Services for record. 6 SP Services Ltd, Privy Box No. 920277 Singapore 929292. 189.50 7 Key Features Back Page 8 9 10 11 12 Energy of City Energy Trust 30.57 168.40 SAMPLE $189.50 $189.50 1.4300 33.89 1.0900 25.83 15.29 75.01 168.40 173.85 9 15.16 15.65 $189.50 This bill serves as a tax invoice for the collection of: -.Electricity charges for SP Services Ltd. and SP PowerAssets Ltd. (200302108D) or Tuas Power Supply Pte Ltd (200004985K) -.Gas charges for City Energy Ptd. Ltd. (as Trusteee of City Energy Trust) (M90356440A) -.Water charges, NEWater charges, water conservation tax and waterborne tax for the Public Utilities Board (MB-8100014-4) -.Refuse removal fee for Cora Environment Pte. Ltd. (199507280G) or Veolia ES Singapore P/L (199804675H) or Colex Environmental Pte. Ltd. (201133348M) or 800 Super Waste Management Ptd. Ltd. (M2-0073013-5) or TEE Environmental Pte. Ltd. (200106873W) or ALBA W&H SmartCity Pte. Ltd. (201938124E) -.Chilled Water charges for SP Home Cooling Pte. Ltd (201924654M) The amount of GST shown on the bill is calculated based on the sum of the GST charged for each individual item. 7 8 9 10 Summary of Charges This section shows any balance brought forward from the previous month and the total amount payable for the month. Summary of U-Save This section shows GST Vouchers received, U-Save used and the remaining balance . Breakdown of Charges This reflects the number of units of water, electricity and gas you have used in the billing period. The Waterborne Tax goes towards meeting the cost of treating used water and maintaining the used water network. It is charged based on the volume of water usage. A water conservation tax is charged for the use of water. It is levied by the Government to reinforce the importance of conserving water. Charges for refuse removal vary depending on the type of premises and the geographical location. Meter Reading Your utilities meters are read once every 2 months. In the months when your meters are not read, you may follow the instructions here to submit your meter reading. 13 . . GIRO Set up eGIRO via SP app or SP Utilities Portal SP app View and pay your bills via the app. • Debit/Credit cards (VISA, MasterCard, AMEX) PayNow QR Generate a QR code unique to your account on the SP app or at our SP Utilities Portal to pay your bill. Internet Banking Select “SP Services” as the Billing Organisation at your bank’s portal. 11 12 Notices Important announcements and messages will be reflected here. Contact Information For any queries or emergencies, you can find the necessary numbers for all your utilities here. We may, from time to time, contact you to obtain feedback or inform you about the services and offers of SP Services and its trusted partners. Please visit www.spgroup.com.sg to read our T&Cs. 13 Payment Options You can find all the payment options available and choose one that is most convenient for you. Key Features Front Page 1 2 3 Security Deposit TL Cash Deposit Security deposit held by SP PowerAssets who is the Transmission Licensee. Understanding Your Utilities Bill Buying from Wholesale Electricity Market MSSL Cash Deposit Security deposit held by SP Services who is the Market Support Services Licensee. Summary of Charges This section shows any balance brought forward from the previous month and the total amount payable for the month. Electricity Supply Charges This reflects the cost of electricity supplied based on the amount of electricity consumed during the billing period. It reflects the gross electricity usage and electricity rate based on the Uniform Singapore Energy Price (USEP) and other ancillary charges. Please refer to https://www.home.emcsg.com for more information. 2 3 4 5 6 7 664-000001-00001-0001 XX XX XX XX 1 kWh kWh kWh kWh Unit kWh kWh Unit Unit : : DOM-SRLP : : : This is your tax invoice for 2 KALLANG SECTOR #01-01 SINGAPORE 349277 97.26 $219.21 Privy Box. No. 920277 Singapore 929292 SAMPLE XX 4 Vesting Contract Debit / Credit This reflects the allocated portion of vesting contract charges based on your electricity consumption. The amount of Vesting Contract Debit/Credit varies based on each users’ consumption pattern. For more information on vesting contracts, please visit Energy Market Authority’s website www.ema.gov.sg. 8 SP Services Ltd, Privy Box No. 920277 Singapore 929292. ( ) $219.21 5 6 Transmission Charges This refers to network costs charged for the use of SP PowerAssets transmission system, which is used to transmit electricity to consumer premises. For accounts with low-tension supplies, only the Off Peak and Peak Period charges are charged. Recurring Market Support Service Charges This reflects the cost of market support services such as meter reading and data management provided by SP Services, the Market Support Services Licensee. For more details on Recurring Market Support Service Charges, please refer here. 7 8 9 3 0 8 0 X X X X X 0 0 0 0 0 0 0 2 1 7 6 0 Non-Recurring Transmission Charges and Market Support Service Charges The Non-Recurring Transmission Charges and Market Support Service Charges are only applicable for ad-hoc or special requests. For more details on Non-Recurring Charges, please refer here . Bill Stub For payment by cheque, please fill in the details and mail this portion with the cheque. For payment at Customer Service Centres, this portion will be retained by SP Services for record. PLE : : DOM-SRLP : : : XX Key Features Back Page 664-000002-00002-0001 This is your tax invoice for 2 KALLANG SECTOR #01-01 SINGAPORE 349277 9 Non-Recurring Financial Charges This refers to one-time charge, where applicable, for security deposits, late payment charges and pink notice fees. 9 10 Cumulative Metered Electricity Usage (kWh) This refers to the total electricity usage within your billing period. 10 11 12 XX XX 9 7.25 7.25 97.26 11 Losses and Unaccounted for Electricity (kWh) This refers to electricity losses in the transmission system and is computed by multiplying the Cumulative Metered Electricity Usage by the Transmission Loss Factor, as approved by the Energy Market Authority. 13 14 To avoid an estimated bill next month, please submit your meter readings 3 days before 5pm on 03 Apr 20XX via the SP app. 12 13 14 Gross Electricity Usage (kWh) This is the sum of ‘Cumulative Metered Electricity Usage’ and ‘Losses and Unaccounted for Electricity’. Peak Interval Electricity Usage (kW) This is the maximum electricity usage per half-hourly interval recorded in the billing period. Bar Graph for Past Consumption These bar graphs reflect your monthly electricity consumption. The graphs help you to monitor your usage patterns and compare your consumption versus that of your neighbours and the national average. The average consumption of your neighbour is computed based on the average usage of similar housing types within a block or street for landed premises.

Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 HDB 1-Room 77.86 77.18 78.99 81.28 87.54 87.29 84.83 81.86 87.86 87.69 83.11 84.19 HDB 2-Room 90.73 89.63 91.78 94.78 103.49 102.84 98.53 96.07 102.96 101.39 96.90 97.62 HDB 3-Room 112.22 112.11 115.94 120.33 132.29 128.10 124.29 121.74 129.94 128.83 123.83 123.57 HDB 4-Room 133.47 131.31 137.04 142.66 156.01 153.34 147.42 143.11 152.92 152.86 146.17 146.88 HDB 5-Room 141.61 136.79 144.16 151.97 165.19 162.85 156.27 149.96 161.67 162.41 156.08 156.45 HDB Executive 154.00 153.21 160.98 168.72 184.59 180.19 172.48 168.80 178.86 180.50 172.04 172.61 Apartment 164.16 156.19 163.04 179.66 198.71 191.52 184.01 175.50 181.94 191.11 186.36 183.84 Terrace 260.00 252.25 270.34 290.38 311.38 286.03 283.33 283.80 289.68 301.49 291.00 290.49 Semi-Detached 325.65 324.20 335.52 370.67 392.95 372.29 354.71 361.00 367.73 385.46 366.17 370.19 Bungalow 627.26 650.18 619.13 718.02 776.44 731.30 675.72 711.32 685.95 762.28 719.32 712.26 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 HDB 1-Room 69.16 67.69 69.30 71.92 78.05 78.52 76.28 73.55 78.77 78.62 74.36 75.37 HDB 2-Room 81.99 80.46 82.23 85.21 93.42 93.59 89.84 87.41 93.80 92.26 88.22 88.72 HDB 3-Room 100.27 99.66 102.84 107.06 118.11 115.38 112.09 109.70 116.95 115.78 111.35 111.05 HDB 4-Room 118.78 116.20 120.97 126.03 138.53 137.64 132.74 128.46 137.02 136.76 130.76 131.35 HDB 5-Room 125.43 120.56 126.60 133.43 145.81 145.63 140.07 134.00 144.16 144.59 138.87 139.24 HDB Executive 137.03 135.88 142.35 149.14 163.91 161.79 155.45 151.54 160.36 161.59 153.95 154.44 Apartment 144.07 135.03 140.09 155.96 175.31 171.33 164.80 156.02 161.06 169.18 164.23 161.75 Terrace 235.05 227.31 243.21 259.98 282.50 262.69 259.01 258.83 264.59 274.69 263.93 263.37 Semi-Detached 297.18 295.56 305.12 337.24 359.90 342.81 328.12 331.78 338.46 354.82 336.52 340.26 Bungalow 578.80 597.47 570.77 662.48 717.39 678.65 633.29 661.40 638.62 711.71 667.03 661.57 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

Cents/kWh MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 APRIL TO 30 JUNE 2018 Singapore, 29 Mar 2018 – For the period from 1 April to 30 June 2018, electricity tariffs will increase by an average of 2.8% or 0.59 cent per kWh compared to the previous quarter. This is mainly due to the higher energy cost of producing electricity. For households, the electricity tariff will increase from 21.56 to 22.15 cents per kWh for 1 April to 30 June 2018. The average monthly electricity bill for families living in four-room HDB flats will increase by $1.86 (see Appendix 3 for the average monthly electricity bill for different household types). 23.00 22.00 21.00 20.00 19.00 18.00 17.00 16.00 Quarterly Household Electricity Tariff 22.15 21.39 21.56 20.72 20.20 20.30 19.27 19.13 Jul - Sep '16 Oct - Dec '16 Jan - Mar '17 Apr - Jun '17 Jul - Sep '17 Oct - Dec '17 Jan - Mar '18 Apr - Jun '18 SP Group reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs given in Appendix 1 have been approved by the EMA. Issued by: SP Group 2 Kallang Sector Singapore 349277 www.spgroup.com.sg Appendix 1 ELECTRICITY TARIFFS FROM 1 APRIL 2018 Existing Tariff (without GST) New Tariff (without GST) New Tariff (with 7% GST) LOW TENSION SUPPLIES, DOMESTIC All units, ¢/kWh LOW TENSION SUPPLIES, NON-DOMESTIC All units, ¢/kWh HIGH TENSION SMALL (HTS) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh HIGH TENSION LARGE (HTL) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh EXTRA HIGH TENSION (EHT) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh 21.56 22.15 23.70 21.56 22.15 23.70 8.36 8.58 9.18 12.54 12.87 13.77 18.88 19.56 20.93 11.37 11.77 12.59 0.59 0.59 0.63 8.36 8.58 9.18 12.54 12.87 13.77 18.66 19.34 20.69 11.36 11.76 12.58 0.59 0.59 0.63 7.54 7.68 8.22 11.31 11.52 12.33 17.77 18.44 19.73 11.26 11.66 12.48 0.48 0.48 0.51 Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: a) Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of power generation. b) Network costs (paid to SP PowerAssets): This fee is reviewed annually. c) Market Support Services Fee (paid to SP Services): This fee is reviewed annually. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q2 2018 TARIFF Market Admin & PSO Fee (No Change) 0.05¢/kWh (<1%) MSS Fee (Increase by 0.03¢/kWh) 0.40¢/kWh (1.8%) Network Costs (Increase by 0.01¢/kWh) 5.31¢/kWh (24%) Energy Costs (Increase by 0.55¢/kWh) 16.39¢/kWh (74%) Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF WEF 1 APRIL 2018) Types of Premises Average monthly consumption per Customer Average Monthly Bill New Average Monthly Bill Average Change in Monthly Bill HDB 1 Room HDB 2 Room HDB 3 Room HDB 4 Room HDB 5 Room HDB Executive Apartment Terrace Semi-Detached Bungalow Average kWh $(a) $(b) $(b-a) % 120.50 25.98 26.69 0.71 2.7 163.52 35.26 36.22 0.96 2.7 233.46 50.33 51.71 1.38 2.7 314.49 67.80 69.66 1.86 2.7 363.52 78.37 80.52 2.15 2.7 446.42 96.25 98.88 2.63 2.7 438.09 94.45 97.04 2.59 2.7 782.09 168.62 173.23 4.61 2.7 1,035.55 223.26 229.37 6.11 2.7 2,063.00 444.78 456.95 12.17 2.7 371.31 80.05 82.25 2.20 2.7

SINGAPORE INSTITUTE OF POWER AND GAS REGISTRATION FORM (INDIVIDUAL) PART A: COURSE DETAILS Course Title Course Title Course Code Course Code Course Date Course Date Full Course Fee S$ Course Fee NOTE: # Required for SSG Funding " Required for Professional Development Point (PDU) Ä For Security Clearance to Substations D Full NRIC is Required for SSG Funding · Required to Access Learning Management System PART B: PERSONAL PARTICULARS #D NRIC/FIN Number: (Last 4 Characters eg.468A) Last 4 characters of ID or Full ID for funded Course # Gender: Gender # Nationality: Nationality Full Name: (as in NRIC/FIN) Full Name (as in NRIC/FIN) # Date of Birth: (dd/mm/yyyy) Date of Birth Ä Place of Birth: Place of Birth # Race: Race # Residential Status: Residential Status Mailing Address: (Optional) Mailing Address 1 " PE Number: (if applicable) PE Number Mailing Address 2 · Email Address: Email Address · Mobile Number: Mobile Number # Highest Qualification: Highest Qualification Employment Status: (Optional) Employment Status PART C: PAYMENT |_| By Bank Transfer Bank Name: United Overseas Bank Limited Bank Branch: UOB Main Address: UOB Plaza 1, 80 Raffles Place, Singapore 048624 Account Name: Singapore Institute of Power and Gas Pte Ltd Bank Code: 7375 Branch Code: 1 Account Number: 451-302-969-6 Swift Code: UOVBSGSG |_| By Vendors@Gov Business Unit Code  Business Unit Code Attention to  Attention to |_| By Cheque Cheque Number  Cheque Number Issuing Bank  Issuing Bank Note: Please indicate company name and invoice number behind the cheque Cheque shall be made payable to SINGAPORE INSTITUTE OF POWER AND GAS PTE LTD and mailed to: SP Group, 2 Kallang Sector, Level 2, Singapore 349277 Attn: Singapore Institute of Power and Gas, Training Ops |_| NETS Please make payment at our reception at 1A Woodleigh Park, Level 1 (SPTI) Singapore 357874 Operating hours: Monday – Friday: 9am – 12pm, 2pm – 5pm Closed on weekends & public holidays PART D: DECLARATION I hereby declare that the following requirements are met: |_| Pass in English at GCE ‘O’/’N’ Level or equivalent |_| I have met the course pre-requisite (where applicable) PART E: RPERSONAL DATA PROTECTION ACT |_| By submitting and signing this registration form, I hereby declare that all information given in this form is true and accurate, and I agree to the terms and conditions stated below. |_| I acknowledge and agree that SIPG may collect, use and disclose to any third party any and all particulars relating to my/our personal information for the purposes of (i) providing the requested services in respect of the course(s), (ii) billing and account management (including debt collection or recovery); (iii) conducting surveys or obtaining feedback; (iv) informing me/us of services and offers by SIPG, its related entities and business affiliates (unless I/we duly inform you otherwise); and (v) complying with all applicable laws and regulations, and business requirements. Name: Name Signature: Date: Date PART F: INDEMNITY FORM |_| I declare that: 1) I am physically fit to participate in the course set out above and that I have not been advised otherwise by a qualified medical professional. 2) I, for myself, my heirs, executors, administrators, successors and/or assigns hereby release, waive and forever discharge Singapore Power Ltd and its subsidiaries, their respective servants and/or agents (“SP Group”), of and from any and all claims, demands, proceedings, costs, expenses, liabilities, loss or damage (whether direct or consequential), actions or causes of actions, whether in law or in equity, in respect of death, injury, loss or damage to my person or property howsoever caused, arising or to arise by reason of my participation in the course, whether prior to, during or subsequent to the course, and notwithstanding that the same may have been contributed to or occasioned by the negligence of the aforesaid. I further undertake to hold harmless and agree to indemnify all the aforesaid from and against any and all liability incurred by any or all of them arising as a result of, or in any way connected with, my participation in the course. TERMS AND CONDITIONS: 1) The company and individual applicant has read and understood the terms of the course information and registration form. 2) The information collected on this form is used for course registration, account servicing of course-related activities and/or for application of course-related funding to appropriate funding agencies. 3) This registration form must be submitted to SIPG at least 3 weeks before course commencement. 4) Payment must be made to SIPG before the due date of tax invoice. 5) SIPG reserves the right to amend any details relating to the course without any prior notice. 6) Request for withdrawal/transfer/replacement must be made in writing at least 5 working days before course/programme commencement and are subjected to approval by SIPG. Administrative charges of $50 (before prevailing GST) will be imposed for each approved request/pax. 7) Trainees need to achieve 75% attendance per module to be eligible to sit for the exam. 8) Trainee shall be bound by the terms and conditions of any applicable funding scheme as approved by SIPG. a. Funding grant is only applicable to Singapore Citizen, Singapore Permanent Resident and Long-Term Visit Pass plus. Trainees need to achieve 75% attendance per module, sit and pass all exams to be eligible for funding. b. In the event that the trainee fails to meet any of the requirements set under the funding scheme or has been granted funding for the same course before, thereby resulting that his/her funding application is rejected by the funding agency, the trainee is liable to pay the balance of the full course fee to SIPG. For trainees who are making payment via SFC and withdraw during the programme, you will be required to make payment in full via non-SFC payment methods. c. Absence due to valid reasons[footnoteRef:1] will not be counted as part of the 75% attendance requirements. Trainees will need to provide supporting documents for any absence due to valid reasons within 3 working days from date of absence. For non-valid reasons[footnoteRef:2], it will consist of all other reasons not covered under the valid reasons. Trainees will not be allowed to take the assessment if they do not meet the 75% attendance requirement. [1: Valid reasons refer to medical leave, hospitalization leave and compassionate reason.] [2: Non-valid reasons include work commitment, reservist, overseas trip (business/personal), not prepared for exam & etc.] d. There will be no postponement/replacement of schedule allowed for any session missed without valid reasons. e. Trainees will be allowed ONE re-assessment for each assessment component. Re-assessment shall be taken within 60 calendar days from the module end date. Re-assessment fee of $100 (before prevailing GST) will be applicable to each assessment component. In the event that the trainees do not pass the re-assessment or fail to take the re-assessment within 60 calendar days from end of the module, trainees will need to re-enrol for the module with full module fee. 9) Video and/or photographs of trainees may be taken at the event for SIPG’s marketing materials and other publications. SIPG-FORM-006 (V2) Page 1 Address: SP Group, 2 Kallang Sector, Singapore 349277 ● Main Line: 6916-7930 ● Email: training-institute@spgroup.com.sg

FAQs Singapore Institute of Power and Gas 1. How do I register for a course? You may register online or download our Registration Form and submit it to traininginstitute@spgroup.com.sg. Please register at least two weeks before the stated course date. 2. When and how will I know if my registration is confirmed? You will receive a Confirmation Letter from us once we have received your course payment. If your HR personnel has registered on behalf of you, he/she will receive the Confirmation Letter. 3. What should I do for transfer or replacement of trainee? Please send a written request to us at least five working days before the stated course date. Please note that all requests are subject to approval. 4. How do I withdraw my registration? Please send a written request to us at least five working days before the stated course date. 5. Is funding available for your courses? Courses that are accredited by SkillsFuture Singapore are granted course fee funding of up to 70% for Singapore Citizens and Permanent Residents. Please contact us for more information. 6. How do I pay for my course? We accept payment via Cheque, NETS or GIRO only. Cash payment will not be accepted. Payment must be made before course commencement to confirm your registration. For cheque payment, please make cheque payable to ‘Singapore Institute of Power and Gas Pte Ltd’ and mail to: SP Group 2 Kallang Sector, Singapore 349277 Attn: Training Operations, Singapore Institute of Power and Gas 7. What is the start and end time of the courses? Full day courses run from 8.30am-5.30pm. Half day (AM) courses run from 8.30am-12.30pm, half day (PM) courses run from 1.30pm-5.30pm. Please arrive 15 minutes earlier for attendance-taking. 8. Where are the courses conducted? Most of the courses are conducted in Singapore Institute of Power and Gas, unless otherwise informed by your Course Coordinator. 9. What should I bring on the first day of the course? Please bring along your Confirmation Letter and NRIC/FIN Card for verification and attendance taking. 10. What should I do if I am unable to attend the course on that day? Please inform your SIPG Course Coordinator immediately. 11. What should I do if I am late for the course or assessment? Please inform your SIPG Course Coordinator immediately. 12. Is there an assessment? Yes, all courses will have an assessment. 13. Can I retake the assessment if I failed? Yes, you may retake the assessment. For WSQ courses, please arrange for a retest with your Trainer and Course Coordinator. For ECL08 Underground Services Detection, please note that you are only allowed to have a maximum of 2 retests. If you have failed a third time, please retake the course. 14. When and how will I receive my certificate? You will receive a Certificate of Participation from SIPG if you have attained at least 75% of attendance requirement and have passed the assessment or quiz. For WSQ courses, you will receive a Statement of Attainment (SOA) and e-Cert from SkillsFuture Singapore. 15. What should I do if I lose my certificate? For ECL08 Underground Service Detection (Certificate of Training), please file a police report for the loss of certificate and bring along the police report with your NRIC/FIN Card/Work Permit to SIPG for replacement. An administration fee of $21.40 will be charged. Please make payment by NETS or Cheque only.

OverviewSRM PortalSupplier Code of ConductContact Us Procurement Doing business with SP SP Group is committed to doing business and conducting its operations with integrity, honesty and in compliance with all applicable laws and regulations. We require all our business associates to comply with SP Group's Supplier Code of Conduct. Supplier Code of Conduct Procurement SRM Portal Find out more about current and upcoming opportunities to work with us. SRM Portal Current Opportunities Enter our Supplier Relationship Management (SRM) Portal to find out more about current business opportunities. Need help with SP SRM Portal? Call +65 6916 8839 (0830-1230H, 1330-1700H on Mondays to Fridays, excluding Public Holidays) or email srmsupport@spgroup.com.sg. Find out more about the Terms & Conditions for the use of the SP SRM Portal here.  SRM Portal Safety Performance Criteria In line with SP Group’s principle of safety as our highest priority, SP Group is enhancing its tender evaluation framework to include a new Safety Performance criteria that takes into account the tenderer’s safety performance in their contracts with SP Group. This new Safety Performance criteria will be applied for all tenders called from 1 April 2022 onwards and will account for a minimum of 10% of the total evaluation score. The criteria will consider if the particular tenderer had safety incidents while executing their contracts with SP Group in the past 2 years. Any occurrence of incidents that results in fatality or serious injury may also render the tenderer ineligible for award of the contract. For more details, please refer to the policy document on the Safety Performance Criteria.  Contractor Performance Management System SP Group implemented the Contractor Performance Management System (CPMS) to strengthen its partnership with and improve the safety and quality performance of its contractors. Through the CPMS, SP Group aims to take a holistic approach to the selection of its contractors as part of enhancing procurement process, by looking at the performance of its contractors at a quarterly and annual basis and not only based on performance at each individual contract basis.  Contractor Performance Management System Policy FY24/25 Annual Result FY25/26 Quarterly Score Upcoming Opportunities All Categories Jan - Mar 2027 Supply and Delivery of 22kV 3-Core 300mm² CU Cables (1500 km) DISTRIBUTION CABLES Oct - Dec 2026 Supply and Delivery of LV 500mm2 CU Cables (200 km) DISTRIBUTION CABLES Apr - Jun 2026 Supply and Installation of 66kV Transformer (6 units) TRANSMISSION EQUIPMENT Jan - Mar 2026 Supply and Installation of 400kV Transformer (4 units), 230kV Transformer (10 units), 400kV Shunt Reactors (3 units) and 230kV Shunt Reactors (2 units) TRANSMISSION EQUIPMENT Jan - Mar 2026 Supply and Installation of 400kV Switchgear (6 diameters), 230kV Switchgear (36 panels+10 diameters) and 66kV Switchgear (60 panels) TRANSMISSION EQUIPMENT Oct - Dec 2026 Supply and Installation of 230kV Power Cable (14 km) TRANSMISSION CABLES Apr - Jun 2026 Supply and Installation of 230kV Power Cable (90 km) TRANSMISSION CABLES Jan - Mar 2026 Supply and Installation of 66kV Power Cable (90 km) TRANSMISSION CABLES Apr - Jun 2026 Term Contract for the Supply and Installation of 66kV Power Cable for Regional Network (20 km) TRANSMISSION CABLES Apr - Jun 2026 Supply and Installation of 400kV Power Cable (20 km) TRANSMISSION CABLES 1 2 3 bizSAFE Certification --- bizSAFE is a programme that promotes workplace safety and health through the recognition of the organisation's safety efforts. With effect from 01 April 2014, all new contracts & contractors involved in SP engineering construction and building operations works must meet the minimum bizSAFE Level 4 certification & safety requirements. From 01 Oct 2021, the bizSAFE entry requirement shall be raised from bizSAFE Level 4 to bizSAFE Star. This shall apply to all Main Contractors participating in tenders advertised on or after 01 Oct 2021. The bizSAFE entry requirement for  all sub-contractors will also be raised from bizSAFE Level 4 to bizSAFE Star from 01 Oct 2022. This will allow additional time for sub-contractors to conform. Note: This does not apply to cable jointing or termination carried out by free-lance cable jointers; Ancillary work such as cable detection, survey works and third-party inspection works; Power turn-on by Licenced Electrical Worker; Supply and delivery; IT-related works (that does not involve electrical installation); and Consultancy services. Debarment Policy --- SP will only work with responsible contractors/suppliers. To protect stakeholders’ interest, SP will debar contractors/suppliers for criminal offences, ethics violations, poor performance, withdrawal of tenders and other serious contractual non-compliances. Debarred contractors will not be allowed to participate in any SP tenders during the debarment period. The debarment period typically ranges from 1 to 5 years, depending on the severity of the contractor/supplier infringements. At the end of the debarment period, debarred contractors/suppliers can apply to our Procurement branch to be qualified as an eligible tenderer again. The applications are subject to our approval.

2 | TOP STORIES The Business Times | Monday, August 12, 2019 Charging power still a chicken-and-egg gripe for electric fleets Private players moving into charging market amid relative paucity of charging points By Annabeth Leow leowhma@sph.com.sg @AnnabethLeowBT and Navin Sregantan navinsre@sph.com.sg @NavinSreBT Singapore DESPITE plans to drive pollutive petrol and diesel cars into history, electric vehicles (EVs) have still struggled to lose their training wheels. The relative paucity of charging points has been held up as a “critical gap” in Singapore’s electric road map. But, even as policymakers look at fleetwide electrification for larger transport companies, private players are moving into the charging market, with the state-owned SP Group leading in its target for charging stations. In a surprise Budget 2019 move, Singapore’s excise duty on diesel was doubled to S$0.20 a litre in February. But more charging points would spur investment in EVs, industry players said – the carrot to the tax hike’s stick. Bain had estimated in a recent report that South-east Asia’s annual investment in charging infrastructure would be US$500 million by 2030. SP Group, which is owned by state investment firm Temasek Holdings, now manages 50 of the country’s roughly 200 public charging points. It is gunning for 1,000 points by next year, including 250 fast-charging DC stations, which can charge a battery in half an hour. SP Group is not the sole provider of public charging points in the city state. Greenlots, owned by Shell since January, first began operations in Singapore in 2010. It runs 34 charging points across 23 spaces, with most in the central business district. Since May, Red Dot Power’s electric charging operations have been funnelled through sister company REVO Charge. It operates seven charging points, with plans to hit 50 points in public and private areas. And, as BlueSG marked its first anniversary in Singapore, the availability of public charging stations was given a boost with the electric car-sharing platform opening up 99 charging points across 25 locations. Meanwhile, Swiss industrial vendor ABB, which already provides the equipment used by SP Group, will supply charging infrastructure for the operators behind two-thirds of “One of the challenges in Singapore is the size of the market – which will limit the logic of having too many different networks competing with one another.” Bain partner Dale Hardcastle Singapore’s 60 electric buses in 2020. Jagwinder Singh, Singapore general manager of overland and distribution for Kuehne + Nagel, called islandwide charging availability “a key consideration” in the logistics multinational’s decision to roll out two light-duty Renault electric vans last year. But Goh Chee Kiong, head of strategic development at SP Group, noted that charging infrastructure – which the Bain report called a chicken-and-egg issue – now makes for “a critical gap, often expressed by prospective EV buyers in their considerations”. “One of the challenges in Singapore is the size of the market – which will limit the logic of having too many different networks competing with one another,” Bain partner Dale Hardcastle later told The Business Times. “It may be more logically and faster to have few networks set up by single parties of consortium to accelerate the pace of development.” Johan de Villiers, managing director for Singapore and South-east Asia at ABB, told BT that, as the sector evolves, “the need for collaboration is greater than ever”, as businesses like his will have to work with manufacturers and operators on issues such as technology standards. But Vijay Sirse, chief executive of REVO Charge, said operators are still trying to build up their own bases. “There are also technical challenges for roaming that must be addressed – for example, the harmonisation of different communication and data transfer technologies,” said Mr Sirse. “Another challenge is the safe and secure exchange of consumer usage data.” Tan Kong Hwee, executive director for mobility at the Economic Development Board (EDB), told BT that charging infrastructure providers must figure out the business case for their own solutions and services. “Thereafter, they could become the first movers in Singapore’s transition to EVs,” he said. “(The) EDB will continue to engage various fleet players – including logistics companies – to understand how fleet electrification could benefit their businesses.” Christopher Leck, deputy group director of technology and industry development at the Land Transport Authority (LTA), had told the Credit Suisse Global Supertrends Conference in April that “it makes sense” to The total cost of ownership for EVs may also yield more favourable economics for commercial fleet owners that have higher-intensity operations with light vehicles or lorries ..., the Bain report says. BT FILE PHOTO focus on electrifying large fleets of buses, lorries and taxis, rather than private, individually owned vehicles. ComfortDelGro Corp, which has some 12,000 cabs on Singapore’s roads, tied up with Greenlots in 2018 to run a fast-charging station through an engineering unit. It plans to open a second such station later this year. These charging stations support ComfortDelGro’s four fully electric Hyundai Ioniq and Kona taxis, which are part of an ongoing trial. Those drivers can also use other Greenlots charging services, and a charging station at Komoco Motors in Alexandra. Bain has suggested that commercial fleets will help to flip the switch in the region, as fleet owners “may develop their own charging infrastructure and only would need to make outside investments (or tap third parties) for top-up charging” elsewhere. The total cost of ownership for EVs may also yield more favourable economics for commercial fleet owners that have higher-intensity operations with light vehicles or lorries – especially in markets such as Singapore with higher fuel costs, the report added. Bloomberg New Energy Finance has previously reported that “long-haul, heavy-duty trucks will be harder to electricify” and may have to tap natural gas and hydrogen cells. Yet EDB executive director Lee Eng Keat, whose portfolio includes Singapore’s logistics industry cluster, noted at the Invest Asia 2019 conference in May that, “as fleet replacements come, the cost of a diesel or a carbon engine versus an electric vehicle is coming to close up”. Bain pointed to ride-hailing firm Grab, which has deals with SP Group and car maker Hyundai to lease and manage 200 electric vehicles here until year-end. It suggested that food delivery fleets could follow Grab’s lead – although, when asked what other sectors might go electric, Mr Hardcastle said that logistics providers will need to wait for more EV options to hit the market, while public buses rely on larger and costlier batteries, making a switch a matter of “a few more years”. But “BlueSG and other car sharing services would be able to capture similar benefits to fleets like Grab or Go-Jek, depending upon their business and leading model”, he added. “When looking at charging capacity for buses and trucks, the industry is currently limited to a maximum charge of 600kW,” noted ABB’s Mr de Villiers. “However, there is also significant potential for evolution in this sector, with 1MW charging possible in the not-too-distant future.” Grab’s fleet electrification was part of a joint government trial – which, a spokesman for the LTA told BT, has found out that shared-car fleets could reap economies of scale “with higher daily mileage and potentially lower running costs” than private vehicles. Mr Leck said that the LTA has worked with infrastructure vendors and hopes to “proliferate these sorts of charging infrastructure” publicly. “But, for most of these companies... the primary purpose, as in the case of BlueSG, is really to provision infrastructure for their own shared vehicles first,” he acknowledged. Meanwhile, Kuehne + Nagel’s Mr Singh said that the group will increase its number of EVs here “as the range of EVs improve, the size of the vehicle increases and there are more charging points along our transportation routes in commercial areas”. With the two electric vans now charged at the group’s logistics hub in Pioneer Crescent, “an increase in the number of charging points across the island would have a positive impact on our plans to increase our EV investment in Singapore”, he said, adding that government funding “would help to defray costs and accelerate the transformation” as well. BT Infographics Are we there yet? The central question regarding the growth of electric vehicle (EV) use in Singapore is whether infrastructure needs to be developed first before interest in EVs pick ups among individuals and business owners. The answer is somewhere in between. In the last couple of years, cheaper running costs and more affordable variants of electric vehicles have sprouted up, together with more public and private charging facilties being built.There were 560 electric cars in Singapore last year compared with 12 in 2016. Electric goods and services vehicles have more than doubled in that time. Here is a breakdown of vehicle charging stations available for public use. BY NAVIN SREGANTAN KRANJI EXPRESSWAY AYERRAJAH EXPRESSWAY PAN-ISLA N D EXPRESSWAY SELETAR E XPRE SSWAY E SS CENTRAL EXPRESS WAY L E TAMPINES EXPRESSWAY XPRE W Y AY WA KALLANG-P AYA LEBAR E XPRESSWAY MACALISTER ROAD EAST COAST PARKWAY COLLEGE ROAD Singapore General Hospital K A MPONG BAHRU ROAD Police Cantonment Complex Cantonment Primary School CANTONMENT LINK NEIL ROAD CANTONMENT ROAD CLEMENCEAU AVE Tanjong Pagar Plaza HOE CHIANG ROAD RIVER VALLEY RD Clarke Quay station ANSON ROAD CHJIMES BOON TAT ST SHENTON SHENTON WAY WAY Singapore River Raffles Place station City Hall station Tanjong Pagar station Padang Esplanade station Marina Reservoir Bugis station MARINA BOULEVARD Downtown station One Fullerton Suntec City Mall Bayfront station Promenade station Gardens by the Bay MARINA GARDENS DRIVE AYER RAJAH EXPRESSWAY KEPPEL ROAD Shenton Way Bus Terminal BlueSG, a subsidiary of French conglomerate Bollore Group, commenced operations in Dec 2017 as Singapore's first, electric-only car sharing service. In celebration of its first year here, BlueSG opened up a select group of charging stations for public use. Since late April, drivers of electric vehicles were able to charge their rides at HDB, URA & JTC carparks at 99 charging points across 25 locations in Singapore. While drivers are slowly shifting to electric vehicles, Jenny Lim, BlueSG's commercial and network director notes that currently, BlueSG has 30,000 rentals a month across its 465 BlueCar fleet from 6,000 a year ago. SP Group started operating public charging stations in January and currently has opened 54 electric vehicle charging points across 12 locations with plans to operate 1,000 charging points in Singapore by 2020. The points comprise 50kW direct current (DC) chargers, which are able to fully power up a vehicle in 30 minutes, and 43kW alternating current (AC) chargers. The grid operator's head of strategic development Goh Chee Kiong said that in the past two years, the company started replacing its fleet of vehicles with electric ones and through that, realised that there was a need to address a critical gap in electric vehicle charging infrastructure. An early mover into the electric vehicle charging space, Greenlots commenced operations in 2010 to address the lack of dedicated infrastructure for EV charging. In January, it was acquired by oil major Royal Dutch Shell where it is now a wholly-owned subsidiary of Shell New Energies. It continues to grow its footprint with 34 public charging points across 23 locations, with half of them concentrated in the central business district. It is in discussions with other parties to expand reach and accessibility of electric vehicle charging points in Singapore. It operates many charging points in condominiums and office buildings. Red Dot Power has had its eye on the EV charging business as part of the firm’s strategic plan to offer a one-stop energy solution for buildings. Since May, its electric charging operations are funnelled through sister company REVO Charge, a wholly owned entity of homegrown energy services company vTrium Energy. REVO Charge currently has seven public chargers in operations with the rest of its chargers being private chargers or pending commissioning. Six of those public chargers are at Bukit Timah Shopping Centre and one is at Holland Road Shopping Centre. Two more are under installation at Gardens By The Bay. REVO Charge is on track to hit its target of 50 EV chargers (both private and public) by the end of 2019. Compiled by BT Sources: BlueSG, Greenlots, REVO Charge and SPGroup (charging stations as at August 8, 2019) BT Graphics: Hyrie Rahmat Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction.