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Search Open Electricity Markethttps://www.spgroup.com.sg/our-services/utilities/open-electricity-market OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Open Electricity Market The Open Electricity Market is an initiative by the Energy Market Authority (EMA) that allows you to enjoy more choices and flexibility when buying electricity. You can benefit from competitive pricing and innovative offers from retailers. With the Open Electricity Market, you have the choice of buying electricity from: SP Group at the regulated tariff (no action is required if you choose this option); or An electricity retailer at a price plan that best meets your needs; or The wholesale electricity market at half-hourly wholesale electricity prices through SP Group. Regardless of who you buy your electricity from, your electricity supply will stay the same. This is because SP Group will continue to operate the national power grid and deliver electricity to everyone. Working with Retailers Our goal is to make processes convenient and efficient for all customers. SP will facilitate customer transfers between retailers and offer retailers one-stop utilities billing and call centre services. As the Market Support Services Licensee, SP continues to provide services such as: Opening of utilities account Meter reading Meter data management Billing services If your Retailer Exits the Market You will be transferred to buy electricity from SP Group as a last resort.  Households and small businesses with an average monthly consumption of less than 4MWh will buy electricity at the regulated tariff rate. Larger businesses with an average monthly consumption of at least 4MWh will buy electricity at the wholesale electricity price. There will be no disruption to your electricity supply. You will continue to receive your electricity supply through the national power grid that is operated by SP Group. Making the Switch to a Retailer Residential Consumers Business Consumers For more information on Open Electricity Market Visit www.openelectricitymarket.com.sg Have a business enquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry, and our qualified professionals will reach out to you. Contact Us Form The Sunday Times - Open Electricity Market - How to save energy and moneyhttps://www.spgroup.com.sg/dam/jcr:4b271c9a-e89d-4c36-ae95-3f38f985c89c B14 | The Sunday Times | Sunday, September 1, 2019 Me & My Property Before investing in properties, entrepreneur Gerald Tan researches extensively such as viewing listings online. B11 The Energy Market Authority stated earlier this year that consumers who have switched out of buying electricity from SP Power to one of the 12 electricity retailers pay a rate that is about 20 to 30 per cent lower than the regulated tariff. ST FILE PHOTO Open electricity market: How to save energy and money About 34% of household consumers made switch, most on 24-month standard price plan Lorna Tan Invest Editor The nationwide roll-out of the Open Electricity Market (OEM) has been completed so consumers have the power to choose who to buy electricity from and potentially lower their power bills. The roll-out started with a soft launch to households and businesses in Jurong in April last year and ended with the last zone in May, with around 1.6 million accounts or households connected. You would have received a notification package and a booklet on how to switch out of buying electricity from SP Power to one of the 12 retailers. The option to choose from these electricity retailers comes with benefits like competitive pricing and innovative offers such as cash rebates if paying via selected credit cards. About 34 per cent of household consumers have made a switch. The Energy Market Authority (EMA) stated earlier this year that consumers who have switched pay an electricity rate that is about 20 to 30 per cent lower than the regulated tariff. Retailers are offering rates ranging from 17.66 cents/kWh (kilowatt hour ) to 23.01 cents/kWh for their fixed price plans and discounts ranging from 14.5 per cent to 25 per cent off the regulated tariff plans. Most households that switched signed up for 24-month standard price plans. The fixed-price plans have seen a higher take-up than the discount off the regulated tariff plans, the EMA said. Bear in mind that you should buy electricity only from retailers authorised by the EMA. And buying electricity from a retailer does not change the way power is physically supplied to you because SP will continue to operate the national grid. For those who have not switched to an electricity retailer, there is no time pressure as you can change at any time and you can continue to buy electricity from SP at the regulated tariff as you do today. The Sunday Times highlights the role of SP, and the various plans and factors to consider so you can make an informed decision on the price plan that best suits your needs. SP’s role in OEM SP does not generate or sell electricity. It buys it from power generation companies and distributes it to consumers at zero markup. SP has continued to own, operate and maintain the national electricity grid since the OEM. It transmits and distributes electricity to all consumers. This ensures a reliable supply, regardless of your choice of retailer. SP also acts as a safeguard. If a retailer ceases operations, SP Group will take over the accounts at the default tariff price and continue to supply electricity to consumers. SP’s Wholesale Price Plan Consumers can choose from any of the 12 retailers (the list may change over time), selecting one of the many price plans that best suits their needs. Some consumers may not be aware that they can also buy directly from the wholesale electricity market via SP. This is because SP offers two price plans – the regulated tariff and a wholesale price. Consumers who prefer to keep How they compare Name Best Electricity Diamond Electric Geneco iSwitch Keppel Electric Ohm Electricity PacificLight SembCorp Power Senoko Energy Sunseap Tuas Power Union Power NOTE: Table as at Aug 26, 2019. Type of plans offered Fixed-rate plan Discount-off tariff plan Non-standard Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Wholesale market rate plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan the status quo can choose to remain with SP on the regulated tariff that is set by the EMA. When the market was progressively liberalised from 2001, commercial and industrial customers with higher consumptions already had a choice of buying electricity at a tariffed rate or at a wholesale price Contract length 6 months/1 year/2 years 1 year/2 years 2 years No contract/1 year/2 years 1 year/2 years 6 months/1 year/2 years 2 years 1 year/2 years/3 years 1 year/2 years 1 year/2 years/3 years 3 months/2 years 2 years No contract/6 months/ 1 year/2 years 6 months/1 year No contract 1 year/2 years/3 years 1 year 1 year/2 years/3 years 1 year/2 years 1 year/2 years 1 year No contract 1 year/2 years 1 year/2 years 6 months/1 year/2 years 6 months/1 year/2 years 1.5 years/2 years/3 years 6 months/2 years 1 year/2 years 6 months/2 years Source: SEEDLY.SG SUNDAY TIMES GRAPHICS from SP Group, or at retail price from the big generation companies such as Sembcorp, Tuas, Senoko and Geneco (formerly Seraya). Residential customers had the option of the wholesale price when their respective zones opened up, starting with Jurong in April last year. Price plans available to consumers REGULATED TARIFF This price plan is regulated and set by the EMA quarterly. The tariff takes into consideration the longterm cost of producing electricity and looks to protect consumers from volatile oil and gas prices. As this is a regulated price, SP does not have the flexibility of lowering it by bundling with other offers and service partners. Who is suited for this? Typically, consumers with low electricity consumption prefer to stick to the option they are familiar with and not bother with gimmicks or additional terms and conditions. The tariffed price is stable and regulated. WHOLESALE ELECTRICITY PRICE You can choose to buy electricity directly from the wholesale market at no mark-up. As the prices are determined by market forces, they are the lowest price out there. However, prices fluctuate due to demand and supply of real-time electricity consumption across Singapore. On a day when heavy industries consume a lot of electricity, the demand is high and hence the price is higher compared with night hours when these heavy industries shut down. Who is suited for this? This can be considered by consumers who are more savvy, who do not mind the volatility of real-time electricity costs that change every 30 minutes, and if they tend to consume power more in the night (for example, by using air conditioning) when prices are cheaper than in the day time. In addition, there is no fixed term tied to this option so you can terminate as and when you want. RETAIL PRICE There are multiple plans that are offered by retailers. They can be grouped into: • Fixed price – A fixed price per kilowatt of electricity. A household on this plan will pay a constant rate (for example, 20 cents/kWh) throughout the contract duration. Note that the rates retailers offer may be higher or lower than the regulated tariff. • Discount-off tariff – Discount based on a fixed percentage off the regulated tariff. The family that opts for this plan will get a fixed discount off the prevailing regulated tariff (for example, 5 per cent) throughout the contract duration. The regulated tariff is reviewed by SP Group quarterly and approved by the EMA. While these two plans are relatively cheaper compared with the regulated tariff and could be creatively bundled with other offerings and service partners, they look at the short-term cost of producing electricity, which is why they tend to be tied to a one- or two-year lock-up period. Who is suited for this? It is important that you understand the terms and conditions before signing up for a plan. Check things like whether you need to pay a fee if you terminate the plan and make a switch. Do not make the decision to switch to a retailer simply based on price. Assess your lifestyle needs and consumption patterns. In general, if you are looking at locking up a fixed price for the next one or two years, getting a fixedpriced plan is an option. Others who would like a fixed discount over the regulated tariff can opt for the discount-off tariff plan. Some retailers also offer green-energy plans that are catered towards consumers who want to do their part for the environment. Making comparisons There are more than 100 different plans offered by electricity retailers. You can visit compare.openelectricitymarket.sg to make price comparisons. Seedly has also launched an Electricity Market price comparison tool which compares the plans based on user reviews, rates, housing type, promotional codes and deals in the market. Over at UOB Bank, its UOB Utility Marketplace makes it easy for consumers to compare providers and plans through its Electricity Price Plan Recommender. lornatan@sph.com.sg Understanding the electricity tariff SP Group does not have a retailer licence and can only supply electricity to consumers at the regulated tariff rate. About 75 per cent of the tariff goes directly to generation companies as SP passes down the cost directly without any mark-up. Approximately 24 per cent of the regulated tariff goes to SP for grid charges and a market-support services fee. This component of the tariff works out to approximately five to six cents, and goes towards operating, maintaining and upgrading the national electricity grid. While energy costs have gone up and down through the years, SP says the fees for maintaining the grid have been kept stable over the past decade. SP Group is believed to be the most reliable energy distributor in the world, based on the average length of electricity interruption experienced by users. According to the System Average Interruption Duration Index, Singapore’s score is under a minute, next best is Osaka at five minutes. Energy-saving tips Electricity is generated here by burning natural gas and oil, which releases pollutants and greenhouse gases. These trap heat from the sun and keep it from escaping, causing the earth to become warmer, which in turn changes climates everywhere. When we use electricity wisely, there will be less pollution and fewer greenhouse gases. So it’s important to do our part to practise good energy conservation habits. Here are some household energy-savings tips from Singapore Power and the National Environment Agency. LIVING ROOM • Choose energy-saving lighting such as LED bulbs instead of incandescent lamps. • Always switch off electrical appliances at the power socket. Standby power can account for up to 10 per cent of home energy use. BEDROOM • Service your air-conditioners and clean the filters regularly to ensure optimal working condition. • Set the air-conditioner temperature to 25 deg C or higher. The lower the temperature, the more electricity is used. • Close doors and windows when the air-conditioning is on. • Use a laptop instead of desktop as it uses less electricity. KITCHEN • Cover liquids and food stored in the refrigerator. Uncovered items release moisture, forcing the compressor to work harder to keep the temperature low. • Allow food to cool before putting it into the refrigerator. Hot food causes the compressor to work harder to keep the temperature low. • Match the size of the pot with the size of the burner. This is because energy is lost when small pots are used on larger burners. • Wash with an optimal load to maximise energy savings. Lorna Tan Publishedandprinted bySingapore Press Holdings Limited. Co. Regn.No. 198402868E. Amember of AuditBureauof CirculationsSingapore. CustomerService(Circulation): 6388-3838,circs@sph.com.sg, Fax 6746-1925. Searchhttps://www.spgroup.com.sg/search?tag=open-electricity-market Search Open Electricity Markethttps://www.spgroup.com.sg/our-services/utilities/open-electricity-market OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Open Electricity Market The Open Electricity Market is an initiative by the Energy Market Authority (EMA) that allows you to enjoy more choices and flexibility when buying electricity. You can benefit from competitive pricing and innovative offers from retailers. With the Open Electricity Market, you have the choice of buying electricity from: SP Group at the regulated tariff (no action is required if you choose this option); or An electricity retailer at a price plan that best meets your needs; or The wholesale electricity market at half-hourly wholesale electricity prices through SP Group. Regardless of who you buy your electricity from, your electricity supply will stay the same. This is because SP Group will continue to operate the national power grid and deliver electricity to everyone. Working with Retailers Our goal is to make processes convenient and efficient for all customers. SP will facilitate customer transfers between retailers and offer retailers one-stop utilities billing and call centre services. As the Market Support Services Licensee, SP continues to provide services such as: Opening of utilities account Meter reading Meter data management Billing services If your Retailer Exits the Market You will be transferred to buy electricity from SP Group as a last resort.  Households and small businesses with an average monthly consumption of less than 4MWh will buy electricity at the regulated tariff rate. Larger businesses with an average monthly consumption of at least 4MWh will buy electricity at the wholesale electricity price. There will be no disruption to your electricity supply. You will continue to receive your electricity supply through the national power grid that is operated by SP Group. Making the Switch to a Retailer Residential Consumers Business Consumers For more information on Open Electricity Market Visit www.openelectricitymarket.com.sg Have a business enquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry, and our qualified professionals will reach out to you. Contact Us Form The Sunday Times - Open Electricity Market - How to save energy and moneyhttps://www.spgroup.com.sg/dam/jcr:4b271c9a-e89d-4c36-ae95-3f38f985c89c B14 | The Sunday Times | Sunday, September 1, 2019 Me & My Property Before investing in properties, entrepreneur Gerald Tan researches extensively such as viewing listings online. B11 The Energy Market Authority stated earlier this year that consumers who have switched out of buying electricity from SP Power to one of the 12 electricity retailers pay a rate that is about 20 to 30 per cent lower than the regulated tariff. ST FILE PHOTO Open electricity market: How to save energy and money About 34% of household consumers made switch, most on 24-month standard price plan Lorna Tan Invest Editor The nationwide roll-out of the Open Electricity Market (OEM) has been completed so consumers have the power to choose who to buy electricity from and potentially lower their power bills. The roll-out started with a soft launch to households and businesses in Jurong in April last year and ended with the last zone in May, with around 1.6 million accounts or households connected. You would have received a notification package and a booklet on how to switch out of buying electricity from SP Power to one of the 12 retailers. The option to choose from these electricity retailers comes with benefits like competitive pricing and innovative offers such as cash rebates if paying via selected credit cards. About 34 per cent of household consumers have made a switch. The Energy Market Authority (EMA) stated earlier this year that consumers who have switched pay an electricity rate that is about 20 to 30 per cent lower than the regulated tariff. Retailers are offering rates ranging from 17.66 cents/kWh (kilowatt hour ) to 23.01 cents/kWh for their fixed price plans and discounts ranging from 14.5 per cent to 25 per cent off the regulated tariff plans. Most households that switched signed up for 24-month standard price plans. The fixed-price plans have seen a higher take-up than the discount off the regulated tariff plans, the EMA said. Bear in mind that you should buy electricity only from retailers authorised by the EMA. And buying electricity from a retailer does not change the way power is physically supplied to you because SP will continue to operate the national grid. For those who have not switched to an electricity retailer, there is no time pressure as you can change at any time and you can continue to buy electricity from SP at the regulated tariff as you do today. The Sunday Times highlights the role of SP, and the various plans and factors to consider so you can make an informed decision on the price plan that best suits your needs. SP’s role in OEM SP does not generate or sell electricity. It buys it from power generation companies and distributes it to consumers at zero markup. SP has continued to own, operate and maintain the national electricity grid since the OEM. It transmits and distributes electricity to all consumers. This ensures a reliable supply, regardless of your choice of retailer. SP also acts as a safeguard. If a retailer ceases operations, SP Group will take over the accounts at the default tariff price and continue to supply electricity to consumers. SP’s Wholesale Price Plan Consumers can choose from any of the 12 retailers (the list may change over time), selecting one of the many price plans that best suits their needs. Some consumers may not be aware that they can also buy directly from the wholesale electricity market via SP. This is because SP offers two price plans – the regulated tariff and a wholesale price. Consumers who prefer to keep How they compare Name Best Electricity Diamond Electric Geneco iSwitch Keppel Electric Ohm Electricity PacificLight SembCorp Power Senoko Energy Sunseap Tuas Power Union Power NOTE: Table as at Aug 26, 2019. Type of plans offered Fixed-rate plan Discount-off tariff plan Non-standard Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Wholesale market rate plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan the status quo can choose to remain with SP on the regulated tariff that is set by the EMA. When the market was progressively liberalised from 2001, commercial and industrial customers with higher consumptions already had a choice of buying electricity at a tariffed rate or at a wholesale price Contract length 6 months/1 year/2 years 1 year/2 years 2 years No contract/1 year/2 years 1 year/2 years 6 months/1 year/2 years 2 years 1 year/2 years/3 years 1 year/2 years 1 year/2 years/3 years 3 months/2 years 2 years No contract/6 months/ 1 year/2 years 6 months/1 year No contract 1 year/2 years/3 years 1 year 1 year/2 years/3 years 1 year/2 years 1 year/2 years 1 year No contract 1 year/2 years 1 year/2 years 6 months/1 year/2 years 6 months/1 year/2 years 1.5 years/2 years/3 years 6 months/2 years 1 year/2 years 6 months/2 years Source: SEEDLY.SG SUNDAY TIMES GRAPHICS from SP Group, or at retail price from the big generation companies such as Sembcorp, Tuas, Senoko and Geneco (formerly Seraya). Residential customers had the option of the wholesale price when their respective zones opened up, starting with Jurong in April last year. Price plans available to consumers REGULATED TARIFF This price plan is regulated and set by the EMA quarterly. The tariff takes into consideration the longterm cost of producing electricity and looks to protect consumers from volatile oil and gas prices. As this is a regulated price, SP does not have the flexibility of lowering it by bundling with other offers and service partners. Who is suited for this? Typically, consumers with low electricity consumption prefer to stick to the option they are familiar with and not bother with gimmicks or additional terms and conditions. The tariffed price is stable and regulated. WHOLESALE ELECTRICITY PRICE You can choose to buy electricity directly from the wholesale market at no mark-up. As the prices are determined by market forces, they are the lowest price out there. However, prices fluctuate due to demand and supply of real-time electricity consumption across Singapore. On a day when heavy industries consume a lot of electricity, the demand is high and hence the price is higher compared with night hours when these heavy industries shut down. Who is suited for this? This can be considered by consumers who are more savvy, who do not mind the volatility of real-time electricity costs that change every 30 minutes, and if they tend to consume power more in the night (for example, by using air conditioning) when prices are cheaper than in the day time. In addition, there is no fixed term tied to this option so you can terminate as and when you want. RETAIL PRICE There are multiple plans that are offered by retailers. They can be grouped into: • Fixed price – A fixed price per kilowatt of electricity. A household on this plan will pay a constant rate (for example, 20 cents/kWh) throughout the contract duration. Note that the rates retailers offer may be higher or lower than the regulated tariff. • Discount-off tariff – Discount based on a fixed percentage off the regulated tariff. The family that opts for this plan will get a fixed discount off the prevailing regulated tariff (for example, 5 per cent) throughout the contract duration. The regulated tariff is reviewed by SP Group quarterly and approved by the EMA. While these two plans are relatively cheaper compared with the regulated tariff and could be creatively bundled with other offerings and service partners, they look at the short-term cost of producing electricity, which is why they tend to be tied to a one- or two-year lock-up period. Who is suited for this? It is important that you understand the terms and conditions before signing up for a plan. Check things like whether you need to pay a fee if you terminate the plan and make a switch. Do not make the decision to switch to a retailer simply based on price. Assess your lifestyle needs and consumption patterns. In general, if you are looking at locking up a fixed price for the next one or two years, getting a fixedpriced plan is an option. Others who would like a fixed discount over the regulated tariff can opt for the discount-off tariff plan. Some retailers also offer green-energy plans that are catered towards consumers who want to do their part for the environment. Making comparisons There are more than 100 different plans offered by electricity retailers. You can visit compare.openelectricitymarket.sg to make price comparisons. Seedly has also launched an Electricity Market price comparison tool which compares the plans based on user reviews, rates, housing type, promotional codes and deals in the market. Over at UOB Bank, its UOB Utility Marketplace makes it easy for consumers to compare providers and plans through its Electricity Price Plan Recommender. lornatan@sph.com.sg Understanding the electricity tariff SP Group does not have a retailer licence and can only supply electricity to consumers at the regulated tariff rate. About 75 per cent of the tariff goes directly to generation companies as SP passes down the cost directly without any mark-up. Approximately 24 per cent of the regulated tariff goes to SP for grid charges and a market-support services fee. This component of the tariff works out to approximately five to six cents, and goes towards operating, maintaining and upgrading the national electricity grid. While energy costs have gone up and down through the years, SP says the fees for maintaining the grid have been kept stable over the past decade. SP Group is believed to be the most reliable energy distributor in the world, based on the average length of electricity interruption experienced by users. According to the System Average Interruption Duration Index, Singapore’s score is under a minute, next best is Osaka at five minutes. Energy-saving tips Electricity is generated here by burning natural gas and oil, which releases pollutants and greenhouse gases. These trap heat from the sun and keep it from escaping, causing the earth to become warmer, which in turn changes climates everywhere. When we use electricity wisely, there will be less pollution and fewer greenhouse gases. So it’s important to do our part to practise good energy conservation habits. Here are some household energy-savings tips from Singapore Power and the National Environment Agency. LIVING ROOM • Choose energy-saving lighting such as LED bulbs instead of incandescent lamps. • Always switch off electrical appliances at the power socket. Standby power can account for up to 10 per cent of home energy use. BEDROOM • Service your air-conditioners and clean the filters regularly to ensure optimal working condition. • Set the air-conditioner temperature to 25 deg C or higher. The lower the temperature, the more electricity is used. • Close doors and windows when the air-conditioning is on. • Use a laptop instead of desktop as it uses less electricity. KITCHEN • Cover liquids and food stored in the refrigerator. Uncovered items release moisture, forcing the compressor to work harder to keep the temperature low. • Allow food to cool before putting it into the refrigerator. Hot food causes the compressor to work harder to keep the temperature low. • Match the size of the pot with the size of the burner. This is because energy is lost when small pots are used on larger burners. • Wash with an optimal load to maximise energy savings. Lorna Tan Publishedandprinted bySingapore Press Holdings Limited. Co. Regn.No. 198402868E. Amember of AuditBureauof CirculationsSingapore. CustomerService(Circulation): 6388-3838,circs@sph.com.sg, Fax 6746-1925. Searchhttps://www.spgroup.com.sg/search?tag=open-electricity-market Search Open Electricity Markethttps://www.spgroup.com.sg/our-services/utilities/open-electricity-market OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Open Electricity Market The Open Electricity Market is an initiative by the Energy Market Authority (EMA) that allows you to enjoy more choices and flexibility when buying electricity. You can benefit from competitive pricing and innovative offers from retailers. With the Open Electricity Market, you have the choice of buying electricity from: SP Group at the regulated tariff (no action is required if you choose this option); or An electricity retailer at a price plan that best meets your needs; or The wholesale electricity market at half-hourly wholesale electricity prices through SP Group. Regardless of who you buy your electricity from, your electricity supply will stay the same. This is because SP Group will continue to operate the national power grid and deliver electricity to everyone. Working with Retailers Our goal is to make processes convenient and efficient for all customers. SP will facilitate customer transfers between retailers and offer retailers one-stop utilities billing and call centre services. As the Market Support Services Licensee, SP continues to provide services such as: Opening of utilities account Meter reading Meter data management Billing services If your Retailer Exits the Market You will be transferred to buy electricity from SP Group as a last resort.  Households and small businesses with an average monthly consumption of less than 4MWh will buy electricity at the regulated tariff rate. Larger businesses with an average monthly consumption of at least 4MWh will buy electricity at the wholesale electricity price. There will be no disruption to your electricity supply. You will continue to receive your electricity supply through the national power grid that is operated by SP Group. Making the Switch to a Retailer Residential Consumers Business Consumers For more information on Open Electricity Market Visit www.openelectricitymarket.com.sg Have a business enquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry, and our qualified professionals will reach out to you. Contact Us Form The Sunday Times - Open Electricity Market - How to save energy and moneyhttps://www.spgroup.com.sg/dam/jcr:4b271c9a-e89d-4c36-ae95-3f38f985c89c B14 | The Sunday Times | Sunday, September 1, 2019 Me & My Property Before investing in properties, entrepreneur Gerald Tan researches extensively such as viewing listings online. B11 The Energy Market Authority stated earlier this year that consumers who have switched out of buying electricity from SP Power to one of the 12 electricity retailers pay a rate that is about 20 to 30 per cent lower than the regulated tariff. ST FILE PHOTO Open electricity market: How to save energy and money About 34% of household consumers made switch, most on 24-month standard price plan Lorna Tan Invest Editor The nationwide roll-out of the Open Electricity Market (OEM) has been completed so consumers have the power to choose who to buy electricity from and potentially lower their power bills. The roll-out started with a soft launch to households and businesses in Jurong in April last year and ended with the last zone in May, with around 1.6 million accounts or households connected. You would have received a notification package and a booklet on how to switch out of buying electricity from SP Power to one of the 12 retailers. The option to choose from these electricity retailers comes with benefits like competitive pricing and innovative offers such as cash rebates if paying via selected credit cards. About 34 per cent of household consumers have made a switch. The Energy Market Authority (EMA) stated earlier this year that consumers who have switched pay an electricity rate that is about 20 to 30 per cent lower than the regulated tariff. Retailers are offering rates ranging from 17.66 cents/kWh (kilowatt hour ) to 23.01 cents/kWh for their fixed price plans and discounts ranging from 14.5 per cent to 25 per cent off the regulated tariff plans. Most households that switched signed up for 24-month standard price plans. The fixed-price plans have seen a higher take-up than the discount off the regulated tariff plans, the EMA said. Bear in mind that you should buy electricity only from retailers authorised by the EMA. And buying electricity from a retailer does not change the way power is physically supplied to you because SP will continue to operate the national grid. For those who have not switched to an electricity retailer, there is no time pressure as you can change at any time and you can continue to buy electricity from SP at the regulated tariff as you do today. The Sunday Times highlights the role of SP, and the various plans and factors to consider so you can make an informed decision on the price plan that best suits your needs. SP’s role in OEM SP does not generate or sell electricity. It buys it from power generation companies and distributes it to consumers at zero markup. SP has continued to own, operate and maintain the national electricity grid since the OEM. It transmits and distributes electricity to all consumers. This ensures a reliable supply, regardless of your choice of retailer. SP also acts as a safeguard. If a retailer ceases operations, SP Group will take over the accounts at the default tariff price and continue to supply electricity to consumers. SP’s Wholesale Price Plan Consumers can choose from any of the 12 retailers (the list may change over time), selecting one of the many price plans that best suits their needs. Some consumers may not be aware that they can also buy directly from the wholesale electricity market via SP. This is because SP offers two price plans – the regulated tariff and a wholesale price. Consumers who prefer to keep How they compare Name Best Electricity Diamond Electric Geneco iSwitch Keppel Electric Ohm Electricity PacificLight SembCorp Power Senoko Energy Sunseap Tuas Power Union Power NOTE: Table as at Aug 26, 2019. Type of plans offered Fixed-rate plan Discount-off tariff plan Non-standard Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Wholesale market rate plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan the status quo can choose to remain with SP on the regulated tariff that is set by the EMA. When the market was progressively liberalised from 2001, commercial and industrial customers with higher consumptions already had a choice of buying electricity at a tariffed rate or at a wholesale price Contract length 6 months/1 year/2 years 1 year/2 years 2 years No contract/1 year/2 years 1 year/2 years 6 months/1 year/2 years 2 years 1 year/2 years/3 years 1 year/2 years 1 year/2 years/3 years 3 months/2 years 2 years No contract/6 months/ 1 year/2 years 6 months/1 year No contract 1 year/2 years/3 years 1 year 1 year/2 years/3 years 1 year/2 years 1 year/2 years 1 year No contract 1 year/2 years 1 year/2 years 6 months/1 year/2 years 6 months/1 year/2 years 1.5 years/2 years/3 years 6 months/2 years 1 year/2 years 6 months/2 years Source: SEEDLY.SG SUNDAY TIMES GRAPHICS from SP Group, or at retail price from the big generation companies such as Sembcorp, Tuas, Senoko and Geneco (formerly Seraya). Residential customers had the option of the wholesale price when their respective zones opened up, starting with Jurong in April last year. Price plans available to consumers REGULATED TARIFF This price plan is regulated and set by the EMA quarterly. The tariff takes into consideration the longterm cost of producing electricity and looks to protect consumers from volatile oil and gas prices. As this is a regulated price, SP does not have the flexibility of lowering it by bundling with other offers and service partners. Who is suited for this? Typically, consumers with low electricity consumption prefer to stick to the option they are familiar with and not bother with gimmicks or additional terms and conditions. The tariffed price is stable and regulated. WHOLESALE ELECTRICITY PRICE You can choose to buy electricity directly from the wholesale market at no mark-up. As the prices are determined by market forces, they are the lowest price out there. However, prices fluctuate due to demand and supply of real-time electricity consumption across Singapore. On a day when heavy industries consume a lot of electricity, the demand is high and hence the price is higher compared with night hours when these heavy industries shut down. Who is suited for this? This can be considered by consumers who are more savvy, who do not mind the volatility of real-time electricity costs that change every 30 minutes, and if they tend to consume power more in the night (for example, by using air conditioning) when prices are cheaper than in the day time. In addition, there is no fixed term tied to this option so you can terminate as and when you want. RETAIL PRICE There are multiple plans that are offered by retailers. They can be grouped into: • Fixed price – A fixed price per kilowatt of electricity. A household on this plan will pay a constant rate (for example, 20 cents/kWh) throughout the contract duration. Note that the rates retailers offer may be higher or lower than the regulated tariff. • Discount-off tariff – Discount based on a fixed percentage off the regulated tariff. The family that opts for this plan will get a fixed discount off the prevailing regulated tariff (for example, 5 per cent) throughout the contract duration. The regulated tariff is reviewed by SP Group quarterly and approved by the EMA. While these two plans are relatively cheaper compared with the regulated tariff and could be creatively bundled with other offerings and service partners, they look at the short-term cost of producing electricity, which is why they tend to be tied to a one- or two-year lock-up period. Who is suited for this? It is important that you understand the terms and conditions before signing up for a plan. Check things like whether you need to pay a fee if you terminate the plan and make a switch. Do not make the decision to switch to a retailer simply based on price. Assess your lifestyle needs and consumption patterns. In general, if you are looking at locking up a fixed price for the next one or two years, getting a fixedpriced plan is an option. Others who would like a fixed discount over the regulated tariff can opt for the discount-off tariff plan. Some retailers also offer green-energy plans that are catered towards consumers who want to do their part for the environment. Making comparisons There are more than 100 different plans offered by electricity retailers. You can visit compare.openelectricitymarket.sg to make price comparisons. Seedly has also launched an Electricity Market price comparison tool which compares the plans based on user reviews, rates, housing type, promotional codes and deals in the market. Over at UOB Bank, its UOB Utility Marketplace makes it easy for consumers to compare providers and plans through its Electricity Price Plan Recommender. lornatan@sph.com.sg Understanding the electricity tariff SP Group does not have a retailer licence and can only supply electricity to consumers at the regulated tariff rate. About 75 per cent of the tariff goes directly to generation companies as SP passes down the cost directly without any mark-up. Approximately 24 per cent of the regulated tariff goes to SP for grid charges and a market-support services fee. This component of the tariff works out to approximately five to six cents, and goes towards operating, maintaining and upgrading the national electricity grid. While energy costs have gone up and down through the years, SP says the fees for maintaining the grid have been kept stable over the past decade. SP Group is believed to be the most reliable energy distributor in the world, based on the average length of electricity interruption experienced by users. According to the System Average Interruption Duration Index, Singapore’s score is under a minute, next best is Osaka at five minutes. Energy-saving tips Electricity is generated here by burning natural gas and oil, which releases pollutants and greenhouse gases. These trap heat from the sun and keep it from escaping, causing the earth to become warmer, which in turn changes climates everywhere. When we use electricity wisely, there will be less pollution and fewer greenhouse gases. So it’s important to do our part to practise good energy conservation habits. Here are some household energy-savings tips from Singapore Power and the National Environment Agency. LIVING ROOM • Choose energy-saving lighting such as LED bulbs instead of incandescent lamps. • Always switch off electrical appliances at the power socket. Standby power can account for up to 10 per cent of home energy use. BEDROOM • Service your air-conditioners and clean the filters regularly to ensure optimal working condition. • Set the air-conditioner temperature to 25 deg C or higher. The lower the temperature, the more electricity is used. • Close doors and windows when the air-conditioning is on. • Use a laptop instead of desktop as it uses less electricity. KITCHEN • Cover liquids and food stored in the refrigerator. Uncovered items release moisture, forcing the compressor to work harder to keep the temperature low. • Allow food to cool before putting it into the refrigerator. Hot food causes the compressor to work harder to keep the temperature low. • Match the size of the pot with the size of the burner. This is because energy is lost when small pots are used on larger burners. • Wash with an optimal load to maximise energy savings. Lorna Tan Publishedandprinted bySingapore Press Holdings Limited. Co. Regn.No. 198402868E. Amember of AuditBureauof CirculationsSingapore. CustomerService(Circulation): 6388-3838,circs@sph.com.sg, Fax 6746-1925. Searchhttps://www.spgroup.com.sg/search?tag=open-electricity-market Search Open Electricity Markethttps://www.spgroup.com.sg/our-services/utilities/open-electricity-market OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Open Electricity Market The Open Electricity Market is an initiative by the Energy Market Authority (EMA) that allows you to enjoy more choices and flexibility when buying electricity. You can benefit from competitive pricing and innovative offers from retailers. With the Open Electricity Market, you have the choice of buying electricity from: SP Group at the regulated tariff (no action is required if you choose this option); or An electricity retailer at a price plan that best meets your needs; or The wholesale electricity market at half-hourly wholesale electricity prices through SP Group. Regardless of who you buy your electricity from, your electricity supply will stay the same. This is because SP Group will continue to operate the national power grid and deliver electricity to everyone. Working with Retailers Our goal is to make processes convenient and efficient for all customers. SP will facilitate customer transfers between retailers and offer retailers one-stop utilities billing and call centre services. As the Market Support Services Licensee, SP continues to provide services such as: Opening of utilities account Meter reading Meter data management Billing services If your Retailer Exits the Market You will be transferred to buy electricity from SP Group as a last resort.  Households and small businesses with an average monthly consumption of less than 4MWh will buy electricity at the regulated tariff rate. Larger businesses with an average monthly consumption of at least 4MWh will buy electricity at the wholesale electricity price. There will be no disruption to your electricity supply. You will continue to receive your electricity supply through the national power grid that is operated by SP Group. Making the Switch to a Retailer Residential Consumers Business Consumers For more information on Open Electricity Market Visit www.openelectricitymarket.com.sg Have a business enquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry, and our qualified professionals will reach out to you. Contact Us Form The Sunday Times - Open Electricity Market - How to save energy and moneyhttps://www.spgroup.com.sg/dam/jcr:4b271c9a-e89d-4c36-ae95-3f38f985c89c B14 | The Sunday Times | Sunday, September 1, 2019 Me & My Property Before investing in properties, entrepreneur Gerald Tan researches extensively such as viewing listings online. B11 The Energy Market Authority stated earlier this year that consumers who have switched out of buying electricity from SP Power to one of the 12 electricity retailers pay a rate that is about 20 to 30 per cent lower than the regulated tariff. ST FILE PHOTO Open electricity market: How to save energy and money About 34% of household consumers made switch, most on 24-month standard price plan Lorna Tan Invest Editor The nationwide roll-out of the Open Electricity Market (OEM) has been completed so consumers have the power to choose who to buy electricity from and potentially lower their power bills. The roll-out started with a soft launch to households and businesses in Jurong in April last year and ended with the last zone in May, with around 1.6 million accounts or households connected. You would have received a notification package and a booklet on how to switch out of buying electricity from SP Power to one of the 12 retailers. The option to choose from these electricity retailers comes with benefits like competitive pricing and innovative offers such as cash rebates if paying via selected credit cards. About 34 per cent of household consumers have made a switch. The Energy Market Authority (EMA) stated earlier this year that consumers who have switched pay an electricity rate that is about 20 to 30 per cent lower than the regulated tariff. Retailers are offering rates ranging from 17.66 cents/kWh (kilowatt hour ) to 23.01 cents/kWh for their fixed price plans and discounts ranging from 14.5 per cent to 25 per cent off the regulated tariff plans. Most households that switched signed up for 24-month standard price plans. The fixed-price plans have seen a higher take-up than the discount off the regulated tariff plans, the EMA said. Bear in mind that you should buy electricity only from retailers authorised by the EMA. And buying electricity from a retailer does not change the way power is physically supplied to you because SP will continue to operate the national grid. For those who have not switched to an electricity retailer, there is no time pressure as you can change at any time and you can continue to buy electricity from SP at the regulated tariff as you do today. The Sunday Times highlights the role of SP, and the various plans and factors to consider so you can make an informed decision on the price plan that best suits your needs. SP’s role in OEM SP does not generate or sell electricity. It buys it from power generation companies and distributes it to consumers at zero markup. SP has continued to own, operate and maintain the national electricity grid since the OEM. It transmits and distributes electricity to all consumers. This ensures a reliable supply, regardless of your choice of retailer. SP also acts as a safeguard. If a retailer ceases operations, SP Group will take over the accounts at the default tariff price and continue to supply electricity to consumers. SP’s Wholesale Price Plan Consumers can choose from any of the 12 retailers (the list may change over time), selecting one of the many price plans that best suits their needs. Some consumers may not be aware that they can also buy directly from the wholesale electricity market via SP. This is because SP offers two price plans – the regulated tariff and a wholesale price. Consumers who prefer to keep How they compare Name Best Electricity Diamond Electric Geneco iSwitch Keppel Electric Ohm Electricity PacificLight SembCorp Power Senoko Energy Sunseap Tuas Power Union Power NOTE: Table as at Aug 26, 2019. Type of plans offered Fixed-rate plan Discount-off tariff plan Non-standard Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Wholesale market rate plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan the status quo can choose to remain with SP on the regulated tariff that is set by the EMA. When the market was progressively liberalised from 2001, commercial and industrial customers with higher consumptions already had a choice of buying electricity at a tariffed rate or at a wholesale price Contract length 6 months/1 year/2 years 1 year/2 years 2 years No contract/1 year/2 years 1 year/2 years 6 months/1 year/2 years 2 years 1 year/2 years/3 years 1 year/2 years 1 year/2 years/3 years 3 months/2 years 2 years No contract/6 months/ 1 year/2 years 6 months/1 year No contract 1 year/2 years/3 years 1 year 1 year/2 years/3 years 1 year/2 years 1 year/2 years 1 year No contract 1 year/2 years 1 year/2 years 6 months/1 year/2 years 6 months/1 year/2 years 1.5 years/2 years/3 years 6 months/2 years 1 year/2 years 6 months/2 years Source: SEEDLY.SG SUNDAY TIMES GRAPHICS from SP Group, or at retail price from the big generation companies such as Sembcorp, Tuas, Senoko and Geneco (formerly Seraya). Residential customers had the option of the wholesale price when their respective zones opened up, starting with Jurong in April last year. Price plans available to consumers REGULATED TARIFF This price plan is regulated and set by the EMA quarterly. The tariff takes into consideration the longterm cost of producing electricity and looks to protect consumers from volatile oil and gas prices. As this is a regulated price, SP does not have the flexibility of lowering it by bundling with other offers and service partners. Who is suited for this? Typically, consumers with low electricity consumption prefer to stick to the option they are familiar with and not bother with gimmicks or additional terms and conditions. The tariffed price is stable and regulated. WHOLESALE ELECTRICITY PRICE You can choose to buy electricity directly from the wholesale market at no mark-up. As the prices are determined by market forces, they are the lowest price out there. However, prices fluctuate due to demand and supply of real-time electricity consumption across Singapore. On a day when heavy industries consume a lot of electricity, the demand is high and hence the price is higher compared with night hours when these heavy industries shut down. Who is suited for this? This can be considered by consumers who are more savvy, who do not mind the volatility of real-time electricity costs that change every 30 minutes, and if they tend to consume power more in the night (for example, by using air conditioning) when prices are cheaper than in the day time. In addition, there is no fixed term tied to this option so you can terminate as and when you want. RETAIL PRICE There are multiple plans that are offered by retailers. They can be grouped into: • Fixed price – A fixed price per kilowatt of electricity. A household on this plan will pay a constant rate (for example, 20 cents/kWh) throughout the contract duration. Note that the rates retailers offer may be higher or lower than the regulated tariff. • Discount-off tariff – Discount based on a fixed percentage off the regulated tariff. The family that opts for this plan will get a fixed discount off the prevailing regulated tariff (for example, 5 per cent) throughout the contract duration. The regulated tariff is reviewed by SP Group quarterly and approved by the EMA. While these two plans are relatively cheaper compared with the regulated tariff and could be creatively bundled with other offerings and service partners, they look at the short-term cost of producing electricity, which is why they tend to be tied to a one- or two-year lock-up period. Who is suited for this? It is important that you understand the terms and conditions before signing up for a plan. Check things like whether you need to pay a fee if you terminate the plan and make a switch. Do not make the decision to switch to a retailer simply based on price. Assess your lifestyle needs and consumption patterns. In general, if you are looking at locking up a fixed price for the next one or two years, getting a fixedpriced plan is an option. Others who would like a fixed discount over the regulated tariff can opt for the discount-off tariff plan. Some retailers also offer green-energy plans that are catered towards consumers who want to do their part for the environment. Making comparisons There are more than 100 different plans offered by electricity retailers. You can visit compare.openelectricitymarket.sg to make price comparisons. Seedly has also launched an Electricity Market price comparison tool which compares the plans based on user reviews, rates, housing type, promotional codes and deals in the market. Over at UOB Bank, its UOB Utility Marketplace makes it easy for consumers to compare providers and plans through its Electricity Price Plan Recommender. lornatan@sph.com.sg Understanding the electricity tariff SP Group does not have a retailer licence and can only supply electricity to consumers at the regulated tariff rate. About 75 per cent of the tariff goes directly to generation companies as SP passes down the cost directly without any mark-up. Approximately 24 per cent of the regulated tariff goes to SP for grid charges and a market-support services fee. This component of the tariff works out to approximately five to six cents, and goes towards operating, maintaining and upgrading the national electricity grid. While energy costs have gone up and down through the years, SP says the fees for maintaining the grid have been kept stable over the past decade. SP Group is believed to be the most reliable energy distributor in the world, based on the average length of electricity interruption experienced by users. According to the System Average Interruption Duration Index, Singapore’s score is under a minute, next best is Osaka at five minutes. Energy-saving tips Electricity is generated here by burning natural gas and oil, which releases pollutants and greenhouse gases. These trap heat from the sun and keep it from escaping, causing the earth to become warmer, which in turn changes climates everywhere. When we use electricity wisely, there will be less pollution and fewer greenhouse gases. So it’s important to do our part to practise good energy conservation habits. Here are some household energy-savings tips from Singapore Power and the National Environment Agency. LIVING ROOM • Choose energy-saving lighting such as LED bulbs instead of incandescent lamps. • Always switch off electrical appliances at the power socket. Standby power can account for up to 10 per cent of home energy use. BEDROOM • Service your air-conditioners and clean the filters regularly to ensure optimal working condition. • Set the air-conditioner temperature to 25 deg C or higher. The lower the temperature, the more electricity is used. • Close doors and windows when the air-conditioning is on. • Use a laptop instead of desktop as it uses less electricity. KITCHEN • Cover liquids and food stored in the refrigerator. Uncovered items release moisture, forcing the compressor to work harder to keep the temperature low. • Allow food to cool before putting it into the refrigerator. Hot food causes the compressor to work harder to keep the temperature low. • Match the size of the pot with the size of the burner. This is because energy is lost when small pots are used on larger burners. • Wash with an optimal load to maximise energy savings. Lorna Tan Publishedandprinted bySingapore Press Holdings Limited. Co. Regn.No. 198402868E. Amember of AuditBureauof CirculationsSingapore. CustomerService(Circulation): 6388-3838,circs@sph.com.sg, Fax 6746-1925. Searchhttps://www.spgroup.com.sg/search?tag=open-electricity-market Search Open Electricity Markethttps://www.spgroup.com.sg/our-services/utilities/open-electricity-market OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Open Electricity Market The Open Electricity Market is an initiative by the Energy Market Authority (EMA) that allows you to enjoy more choices and flexibility when buying electricity. You can benefit from competitive pricing and innovative offers from retailers. With the Open Electricity Market, you have the choice of buying electricity from: SP Group at the regulated tariff (no action is required if you choose this option); or An electricity retailer at a price plan that best meets your needs; or The wholesale electricity market at half-hourly wholesale electricity prices through SP Group. Regardless of who you buy your electricity from, your electricity supply will stay the same. This is because SP Group will continue to operate the national power grid and deliver electricity to everyone. Working with Retailers Our goal is to make processes convenient and efficient for all customers. SP will facilitate customer transfers between retailers and offer retailers one-stop utilities billing and call centre services. As the Market Support Services Licensee, SP continues to provide services such as: Opening of utilities account Meter reading Meter data management Billing services If your Retailer Exits the Market You will be transferred to buy electricity from SP Group as a last resort.  Households and small businesses with an average monthly consumption of less than 4MWh will buy electricity at the regulated tariff rate. Larger businesses with an average monthly consumption of at least 4MWh will buy electricity at the wholesale electricity price. There will be no disruption to your electricity supply. You will continue to receive your electricity supply through the national power grid that is operated by SP Group. Making the Switch to a Retailer Residential Consumers Business Consumers For more information on Open Electricity Market Visit www.openelectricitymarket.com.sg Have a business enquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry, and our qualified professionals will reach out to you. Contact Us Form The Sunday Times - Open Electricity Market - How to save energy and moneyhttps://www.spgroup.com.sg/dam/jcr:4b271c9a-e89d-4c36-ae95-3f38f985c89c B14 | The Sunday Times | Sunday, September 1, 2019 Me & My Property Before investing in properties, entrepreneur Gerald Tan researches extensively such as viewing listings online. B11 The Energy Market Authority stated earlier this year that consumers who have switched out of buying electricity from SP Power to one of the 12 electricity retailers pay a rate that is about 20 to 30 per cent lower than the regulated tariff. ST FILE PHOTO Open electricity market: How to save energy and money About 34% of household consumers made switch, most on 24-month standard price plan Lorna Tan Invest Editor The nationwide roll-out of the Open Electricity Market (OEM) has been completed so consumers have the power to choose who to buy electricity from and potentially lower their power bills. The roll-out started with a soft launch to households and businesses in Jurong in April last year and ended with the last zone in May, with around 1.6 million accounts or households connected. You would have received a notification package and a booklet on how to switch out of buying electricity from SP Power to one of the 12 retailers. The option to choose from these electricity retailers comes with benefits like competitive pricing and innovative offers such as cash rebates if paying via selected credit cards. About 34 per cent of household consumers have made a switch. The Energy Market Authority (EMA) stated earlier this year that consumers who have switched pay an electricity rate that is about 20 to 30 per cent lower than the regulated tariff. Retailers are offering rates ranging from 17.66 cents/kWh (kilowatt hour ) to 23.01 cents/kWh for their fixed price plans and discounts ranging from 14.5 per cent to 25 per cent off the regulated tariff plans. Most households that switched signed up for 24-month standard price plans. The fixed-price plans have seen a higher take-up than the discount off the regulated tariff plans, the EMA said. Bear in mind that you should buy electricity only from retailers authorised by the EMA. And buying electricity from a retailer does not change the way power is physically supplied to you because SP will continue to operate the national grid. For those who have not switched to an electricity retailer, there is no time pressure as you can change at any time and you can continue to buy electricity from SP at the regulated tariff as you do today. The Sunday Times highlights the role of SP, and the various plans and factors to consider so you can make an informed decision on the price plan that best suits your needs. SP’s role in OEM SP does not generate or sell electricity. It buys it from power generation companies and distributes it to consumers at zero markup. SP has continued to own, operate and maintain the national electricity grid since the OEM. It transmits and distributes electricity to all consumers. This ensures a reliable supply, regardless of your choice of retailer. SP also acts as a safeguard. If a retailer ceases operations, SP Group will take over the accounts at the default tariff price and continue to supply electricity to consumers. SP’s Wholesale Price Plan Consumers can choose from any of the 12 retailers (the list may change over time), selecting one of the many price plans that best suits their needs. Some consumers may not be aware that they can also buy directly from the wholesale electricity market via SP. This is because SP offers two price plans – the regulated tariff and a wholesale price. Consumers who prefer to keep How they compare Name Best Electricity Diamond Electric Geneco iSwitch Keppel Electric Ohm Electricity PacificLight SembCorp Power Senoko Energy Sunseap Tuas Power Union Power NOTE: Table as at Aug 26, 2019. Type of plans offered Fixed-rate plan Discount-off tariff plan Non-standard Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Wholesale market rate plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan the status quo can choose to remain with SP on the regulated tariff that is set by the EMA. When the market was progressively liberalised from 2001, commercial and industrial customers with higher consumptions already had a choice of buying electricity at a tariffed rate or at a wholesale price Contract length 6 months/1 year/2 years 1 year/2 years 2 years No contract/1 year/2 years 1 year/2 years 6 months/1 year/2 years 2 years 1 year/2 years/3 years 1 year/2 years 1 year/2 years/3 years 3 months/2 years 2 years No contract/6 months/ 1 year/2 years 6 months/1 year No contract 1 year/2 years/3 years 1 year 1 year/2 years/3 years 1 year/2 years 1 year/2 years 1 year No contract 1 year/2 years 1 year/2 years 6 months/1 year/2 years 6 months/1 year/2 years 1.5 years/2 years/3 years 6 months/2 years 1 year/2 years 6 months/2 years Source: SEEDLY.SG SUNDAY TIMES GRAPHICS from SP Group, or at retail price from the big generation companies such as Sembcorp, Tuas, Senoko and Geneco (formerly Seraya). Residential customers had the option of the wholesale price when their respective zones opened up, starting with Jurong in April last year. Price plans available to consumers REGULATED TARIFF This price plan is regulated and set by the EMA quarterly. The tariff takes into consideration the longterm cost of producing electricity and looks to protect consumers from volatile oil and gas prices. As this is a regulated price, SP does not have the flexibility of lowering it by bundling with other offers and service partners. Who is suited for this? Typically, consumers with low electricity consumption prefer to stick to the option they are familiar with and not bother with gimmicks or additional terms and conditions. The tariffed price is stable and regulated. WHOLESALE ELECTRICITY PRICE You can choose to buy electricity directly from the wholesale market at no mark-up. As the prices are determined by market forces, they are the lowest price out there. However, prices fluctuate due to demand and supply of real-time electricity consumption across Singapore. On a day when heavy industries consume a lot of electricity, the demand is high and hence the price is higher compared with night hours when these heavy industries shut down. Who is suited for this? This can be considered by consumers who are more savvy, who do not mind the volatility of real-time electricity costs that change every 30 minutes, and if they tend to consume power more in the night (for example, by using air conditioning) when prices are cheaper than in the day time. In addition, there is no fixed term tied to this option so you can terminate as and when you want. RETAIL PRICE There are multiple plans that are offered by retailers. They can be grouped into: • Fixed price – A fixed price per kilowatt of electricity. A household on this plan will pay a constant rate (for example, 20 cents/kWh) throughout the contract duration. Note that the rates retailers offer may be higher or lower than the regulated tariff. • Discount-off tariff – Discount based on a fixed percentage off the regulated tariff. The family that opts for this plan will get a fixed discount off the prevailing regulated tariff (for example, 5 per cent) throughout the contract duration. The regulated tariff is reviewed by SP Group quarterly and approved by the EMA. While these two plans are relatively cheaper compared with the regulated tariff and could be creatively bundled with other offerings and service partners, they look at the short-term cost of producing electricity, which is why they tend to be tied to a one- or two-year lock-up period. Who is suited for this? It is important that you understand the terms and conditions before signing up for a plan. Check things like whether you need to pay a fee if you terminate the plan and make a switch. Do not make the decision to switch to a retailer simply based on price. Assess your lifestyle needs and consumption patterns. In general, if you are looking at locking up a fixed price for the next one or two years, getting a fixedpriced plan is an option. Others who would like a fixed discount over the regulated tariff can opt for the discount-off tariff plan. Some retailers also offer green-energy plans that are catered towards consumers who want to do their part for the environment. Making comparisons There are more than 100 different plans offered by electricity retailers. You can visit compare.openelectricitymarket.sg to make price comparisons. Seedly has also launched an Electricity Market price comparison tool which compares the plans based on user reviews, rates, housing type, promotional codes and deals in the market. Over at UOB Bank, its UOB Utility Marketplace makes it easy for consumers to compare providers and plans through its Electricity Price Plan Recommender. lornatan@sph.com.sg Understanding the electricity tariff SP Group does not have a retailer licence and can only supply electricity to consumers at the regulated tariff rate. About 75 per cent of the tariff goes directly to generation companies as SP passes down the cost directly without any mark-up. Approximately 24 per cent of the regulated tariff goes to SP for grid charges and a market-support services fee. This component of the tariff works out to approximately five to six cents, and goes towards operating, maintaining and upgrading the national electricity grid. While energy costs have gone up and down through the years, SP says the fees for maintaining the grid have been kept stable over the past decade. SP Group is believed to be the most reliable energy distributor in the world, based on the average length of electricity interruption experienced by users. According to the System Average Interruption Duration Index, Singapore’s score is under a minute, next best is Osaka at five minutes. Energy-saving tips Electricity is generated here by burning natural gas and oil, which releases pollutants and greenhouse gases. These trap heat from the sun and keep it from escaping, causing the earth to become warmer, which in turn changes climates everywhere. When we use electricity wisely, there will be less pollution and fewer greenhouse gases. So it’s important to do our part to practise good energy conservation habits. Here are some household energy-savings tips from Singapore Power and the National Environment Agency. LIVING ROOM • Choose energy-saving lighting such as LED bulbs instead of incandescent lamps. • Always switch off electrical appliances at the power socket. Standby power can account for up to 10 per cent of home energy use. BEDROOM • Service your air-conditioners and clean the filters regularly to ensure optimal working condition. • Set the air-conditioner temperature to 25 deg C or higher. The lower the temperature, the more electricity is used. • Close doors and windows when the air-conditioning is on. • Use a laptop instead of desktop as it uses less electricity. KITCHEN • Cover liquids and food stored in the refrigerator. Uncovered items release moisture, forcing the compressor to work harder to keep the temperature low. • Allow food to cool before putting it into the refrigerator. Hot food causes the compressor to work harder to keep the temperature low. • Match the size of the pot with the size of the burner. This is because energy is lost when small pots are used on larger burners. • Wash with an optimal load to maximise energy savings. Lorna Tan Publishedandprinted bySingapore Press Holdings Limited. Co. Regn.No. 198402868E. Amember of AuditBureauof CirculationsSingapore. CustomerService(Circulation): 6388-3838,circs@sph.com.sg, Fax 6746-1925. [20180929]+SP+Group's+role+in+Open+Electricity+Market+-+Response+on+Straits+Times+Forum.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/620a98dd-de66-45f8-b702-7f3eb1a678d8/%5B20180929%5D+SP+Group's+role+in+Open+Electricity+Market+-+Response+on+Straits+Times+Forum.pdf?MOD=AJPERES&CVID= SP Group’s role in electricity industry As published in Straits Times Forum Letter (29 Sept 2018) We thank readers for their letters and the queries they raised (How are new retailers able to offer better prices than SP Group? by Mr Max Leong; Maintaining cost savings tough in the long term by Mr Goh Boon Kai and Many concerns over changes in power market by Mr Ong Soon Yam for their letters, all on Sept 25). SP Group operates and maintains the electricity grid and provides market support services such as billing and meter reading. Under the regulated tariff set by the Energy Market Authority (EMA) for the period of July 1 to Sept 30, SP Group is paid 5.71 cents per kWh (SP Component) for the above services, out of 23.65 cents per kWh paid by residential consumers. The remaining tariff components go to the generation companies, Energy Market Company for market administration, and EMA for power system operator costs. Under the Open Electricity Market (OEM), consumers will be able to buy electricity from retailers, at the retail electricity price, instead of buying under the tariff set by the EMA. The electricity price offered by retailers will also include the SP Component. Whether consumers buy electricity under tariff, or through a retailer, the SP Component collected from consumers is the same. It is regulated by the EMA, and has been stable the past 10 years, even as the electricity tariff fluctuated. Chuah Kee Heng Managing Director SP Services Jan-08 Apr-08 Jul-08 Oct-08 Jan-09 Apr-09 Jul-09 Oct-09 Jan-10 Apr-10 Jul-10 Oct-10 Jan-11 Apr-11 Jul-11 Oct-11 Jan-12 Apr-12 Jul-12 Oct-12 Jan-13 Apr-13 Jul-13 Oct-13 Jan-14 Apr-14 Jul-14 Oct-14 Jan-15 Apr-15 Jul-15 Oct-15 Jan-16 Apr-16 Jul-16 Oct-16 Jan-17 Apr-17 Jul-17 Oct-17 Jan-18 Apr-18 Jul-18 Reference Low Tension Electricity Tariff for Residential Customers 35 30 25 20 15 10 5 0 Grid Charge MSS Fee Market Admin & PSO Energy Cost Q3 2018 TARIFF (July – September) Market Admin & Power System Operator Fee to EMA (No change) 0.05¢/kWh (<1%) Market Support Services Fee to SP Group (No change) 0.40¢/kWh (1. to7%) Network Costs to SP Group (No change) 5.31¢/kWh (22.5%) Energy Costs to electricity generation companies (Increase by 1.50¢/kWh compared to previous quarter) 17.89¢/kWh (75.6%) Searchhttps://www.spgroup.com.sg/search?tag=open-electricity-market Search Open Electricity Markethttps://www.spgroup.com.sg/our-services/utilities/open-electricity-market OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Open Electricity Market The Open Electricity Market is an initiative by the Energy Market Authority (EMA) that allows you to enjoy more choices and flexibility when buying electricity. You can benefit from competitive pricing and innovative offers from retailers. With the Open Electricity Market, you have the choice of buying electricity from: SP Group at the regulated tariff (no action is required if you choose this option); or An electricity retailer at a price plan that best meets your needs; or The wholesale electricity market at half-hourly wholesale electricity prices through SP Group. Regardless of who you buy your electricity from, your electricity supply will stay the same. This is because SP Group will continue to operate the national power grid and deliver electricity to everyone. Working with Retailers Our goal is to make processes convenient and efficient for all customers. SP will facilitate customer transfers between retailers and offer retailers one-stop utilities billing and call centre services. As the Market Support Services Licensee, SP continues to provide services such as: Opening of utilities account Meter reading Meter data management Billing services If your Retailer Exits the Market You will be transferred to buy electricity from SP Group as a last resort.  Households and small businesses with an average monthly consumption of less than 4MWh will buy electricity at the regulated tariff rate. Larger businesses with an average monthly consumption of at least 4MWh will buy electricity at the wholesale electricity price. There will be no disruption to your electricity supply. You will continue to receive your electricity supply through the national power grid that is operated by SP Group. Making the Switch to a Retailer Residential Consumers Business Consumers For more information on Open Electricity Market Visit www.openelectricitymarket.com.sg Have a business enquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry, and our qualified professionals will reach out to you. Contact Us Form The Sunday Times - Open Electricity Market - How to save energy and moneyhttps://www.spgroup.com.sg/dam/jcr:4b271c9a-e89d-4c36-ae95-3f38f985c89c B14 | The Sunday Times | Sunday, September 1, 2019 Me & My Property Before investing in properties, entrepreneur Gerald Tan researches extensively such as viewing listings online. B11 The Energy Market Authority stated earlier this year that consumers who have switched out of buying electricity from SP Power to one of the 12 electricity retailers pay a rate that is about 20 to 30 per cent lower than the regulated tariff. ST FILE PHOTO Open electricity market: How to save energy and money About 34% of household consumers made switch, most on 24-month standard price plan Lorna Tan Invest Editor The nationwide roll-out of the Open Electricity Market (OEM) has been completed so consumers have the power to choose who to buy electricity from and potentially lower their power bills. The roll-out started with a soft launch to households and businesses in Jurong in April last year and ended with the last zone in May, with around 1.6 million accounts or households connected. You would have received a notification package and a booklet on how to switch out of buying electricity from SP Power to one of the 12 retailers. The option to choose from these electricity retailers comes with benefits like competitive pricing and innovative offers such as cash rebates if paying via selected credit cards. About 34 per cent of household consumers have made a switch. The Energy Market Authority (EMA) stated earlier this year that consumers who have switched pay an electricity rate that is about 20 to 30 per cent lower than the regulated tariff. Retailers are offering rates ranging from 17.66 cents/kWh (kilowatt hour ) to 23.01 cents/kWh for their fixed price plans and discounts ranging from 14.5 per cent to 25 per cent off the regulated tariff plans. Most households that switched signed up for 24-month standard price plans. The fixed-price plans have seen a higher take-up than the discount off the regulated tariff plans, the EMA said. Bear in mind that you should buy electricity only from retailers authorised by the EMA. And buying electricity from a retailer does not change the way power is physically supplied to you because SP will continue to operate the national grid. For those who have not switched to an electricity retailer, there is no time pressure as you can change at any time and you can continue to buy electricity from SP at the regulated tariff as you do today. The Sunday Times highlights the role of SP, and the various plans and factors to consider so you can make an informed decision on the price plan that best suits your needs. SP’s role in OEM SP does not generate or sell electricity. It buys it from power generation companies and distributes it to consumers at zero markup. SP has continued to own, operate and maintain the national electricity grid since the OEM. It transmits and distributes electricity to all consumers. This ensures a reliable supply, regardless of your choice of retailer. SP also acts as a safeguard. If a retailer ceases operations, SP Group will take over the accounts at the default tariff price and continue to supply electricity to consumers. SP’s Wholesale Price Plan Consumers can choose from any of the 12 retailers (the list may change over time), selecting one of the many price plans that best suits their needs. Some consumers may not be aware that they can also buy directly from the wholesale electricity market via SP. This is because SP offers two price plans – the regulated tariff and a wholesale price. Consumers who prefer to keep How they compare Name Best Electricity Diamond Electric Geneco iSwitch Keppel Electric Ohm Electricity PacificLight SembCorp Power Senoko Energy Sunseap Tuas Power Union Power NOTE: Table as at Aug 26, 2019. Type of plans offered Fixed-rate plan Discount-off tariff plan Non-standard Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Wholesale market rate plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan the status quo can choose to remain with SP on the regulated tariff that is set by the EMA. When the market was progressively liberalised from 2001, commercial and industrial customers with higher consumptions already had a choice of buying electricity at a tariffed rate or at a wholesale price Contract length 6 months/1 year/2 years 1 year/2 years 2 years No contract/1 year/2 years 1 year/2 years 6 months/1 year/2 years 2 years 1 year/2 years/3 years 1 year/2 years 1 year/2 years/3 years 3 months/2 years 2 years No contract/6 months/ 1 year/2 years 6 months/1 year No contract 1 year/2 years/3 years 1 year 1 year/2 years/3 years 1 year/2 years 1 year/2 years 1 year No contract 1 year/2 years 1 year/2 years 6 months/1 year/2 years 6 months/1 year/2 years 1.5 years/2 years/3 years 6 months/2 years 1 year/2 years 6 months/2 years Source: SEEDLY.SG SUNDAY TIMES GRAPHICS from SP Group, or at retail price from the big generation companies such as Sembcorp, Tuas, Senoko and Geneco (formerly Seraya). Residential customers had the option of the wholesale price when their respective zones opened up, starting with Jurong in April last year. Price plans available to consumers REGULATED TARIFF This price plan is regulated and set by the EMA quarterly. The tariff takes into consideration the longterm cost of producing electricity and looks to protect consumers from volatile oil and gas prices. As this is a regulated price, SP does not have the flexibility of lowering it by bundling with other offers and service partners. Who is suited for this? Typically, consumers with low electricity consumption prefer to stick to the option they are familiar with and not bother with gimmicks or additional terms and conditions. The tariffed price is stable and regulated. WHOLESALE ELECTRICITY PRICE You can choose to buy electricity directly from the wholesale market at no mark-up. As the prices are determined by market forces, they are the lowest price out there. However, prices fluctuate due to demand and supply of real-time electricity consumption across Singapore. On a day when heavy industries consume a lot of electricity, the demand is high and hence the price is higher compared with night hours when these heavy industries shut down. Who is suited for this? This can be considered by consumers who are more savvy, who do not mind the volatility of real-time electricity costs that change every 30 minutes, and if they tend to consume power more in the night (for example, by using air conditioning) when prices are cheaper than in the day time. In addition, there is no fixed term tied to this option so you can terminate as and when you want. RETAIL PRICE There are multiple plans that are offered by retailers. They can be grouped into: • Fixed price – A fixed price per kilowatt of electricity. A household on this plan will pay a constant rate (for example, 20 cents/kWh) throughout the contract duration. Note that the rates retailers offer may be higher or lower than the regulated tariff. • Discount-off tariff – Discount based on a fixed percentage off the regulated tariff. The family that opts for this plan will get a fixed discount off the prevailing regulated tariff (for example, 5 per cent) throughout the contract duration. The regulated tariff is reviewed by SP Group quarterly and approved by the EMA. While these two plans are relatively cheaper compared with the regulated tariff and could be creatively bundled with other offerings and service partners, they look at the short-term cost of producing electricity, which is why they tend to be tied to a one- or two-year lock-up period. Who is suited for this? It is important that you understand the terms and conditions before signing up for a plan. Check things like whether you need to pay a fee if you terminate the plan and make a switch. Do not make the decision to switch to a retailer simply based on price. Assess your lifestyle needs and consumption patterns. In general, if you are looking at locking up a fixed price for the next one or two years, getting a fixedpriced plan is an option. Others who would like a fixed discount over the regulated tariff can opt for the discount-off tariff plan. Some retailers also offer green-energy plans that are catered towards consumers who want to do their part for the environment. Making comparisons There are more than 100 different plans offered by electricity retailers. You can visit compare.openelectricitymarket.sg to make price comparisons. Seedly has also launched an Electricity Market price comparison tool which compares the plans based on user reviews, rates, housing type, promotional codes and deals in the market. Over at UOB Bank, its UOB Utility Marketplace makes it easy for consumers to compare providers and plans through its Electricity Price Plan Recommender. lornatan@sph.com.sg Understanding the electricity tariff SP Group does not have a retailer licence and can only supply electricity to consumers at the regulated tariff rate. About 75 per cent of the tariff goes directly to generation companies as SP passes down the cost directly without any mark-up. Approximately 24 per cent of the regulated tariff goes to SP for grid charges and a market-support services fee. This component of the tariff works out to approximately five to six cents, and goes towards operating, maintaining and upgrading the national electricity grid. While energy costs have gone up and down through the years, SP says the fees for maintaining the grid have been kept stable over the past decade. SP Group is believed to be the most reliable energy distributor in the world, based on the average length of electricity interruption experienced by users. According to the System Average Interruption Duration Index, Singapore’s score is under a minute, next best is Osaka at five minutes. Energy-saving tips Electricity is generated here by burning natural gas and oil, which releases pollutants and greenhouse gases. These trap heat from the sun and keep it from escaping, causing the earth to become warmer, which in turn changes climates everywhere. When we use electricity wisely, there will be less pollution and fewer greenhouse gases. So it’s important to do our part to practise good energy conservation habits. Here are some household energy-savings tips from Singapore Power and the National Environment Agency. LIVING ROOM • Choose energy-saving lighting such as LED bulbs instead of incandescent lamps. • Always switch off electrical appliances at the power socket. Standby power can account for up to 10 per cent of home energy use. BEDROOM • Service your air-conditioners and clean the filters regularly to ensure optimal working condition. • Set the air-conditioner temperature to 25 deg C or higher. The lower the temperature, the more electricity is used. • Close doors and windows when the air-conditioning is on. • Use a laptop instead of desktop as it uses less electricity. KITCHEN • Cover liquids and food stored in the refrigerator. Uncovered items release moisture, forcing the compressor to work harder to keep the temperature low. • Allow food to cool before putting it into the refrigerator. Hot food causes the compressor to work harder to keep the temperature low. • Match the size of the pot with the size of the burner. This is because energy is lost when small pots are used on larger burners. • Wash with an optimal load to maximise energy savings. Lorna Tan Publishedandprinted bySingapore Press Holdings Limited. Co. Regn.No. 198402868E. Amember of AuditBureauof CirculationsSingapore. CustomerService(Circulation): 6388-3838,circs@sph.com.sg, Fax 6746-1925. Searchhttps://www.spgroup.com.sg/search?tag=open-electricity-market Search Open Electricity Markethttps://www.spgroup.com.sg/our-services/utilities/open-electricity-market OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Open Electricity Market The Open Electricity Market is an initiative by the Energy Market Authority (EMA) that allows you to enjoy more choices and flexibility when buying electricity. You can benefit from competitive pricing and innovative offers from retailers. With the Open Electricity Market, you have the choice of buying electricity from: SP Group at the regulated tariff (no action is required if you choose this option); or An electricity retailer at a price plan that best meets your needs; or The wholesale electricity market at half-hourly wholesale electricity prices through SP Group. Regardless of who you buy your electricity from, your electricity supply will stay the same. This is because SP Group will continue to operate the national power grid and deliver electricity to everyone. Working with Retailers Our goal is to make processes convenient and efficient for all customers. SP will facilitate customer transfers between retailers and offer retailers one-stop utilities billing and call centre services. As the Market Support Services Licensee, SP continues to provide services such as: Opening of utilities account Meter reading Meter data management Billing services If your Retailer Exits the Market You will be transferred to buy electricity from SP Group as a last resort.  Households and small businesses with an average monthly consumption of less than 4MWh will buy electricity at the regulated tariff rate. Larger businesses with an average monthly consumption of at least 4MWh will buy electricity at the wholesale electricity price. There will be no disruption to your electricity supply. You will continue to receive your electricity supply through the national power grid that is operated by SP Group. Making the Switch to a Retailer Residential Consumers Business Consumers For more information on Open Electricity Market Visit www.openelectricitymarket.com.sg Have a business enquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry, and our qualified professionals will reach out to you. Contact Us Form The Sunday Times - Open Electricity Market - How to save energy and moneyhttps://www.spgroup.com.sg/dam/jcr:4b271c9a-e89d-4c36-ae95-3f38f985c89c B14 | The Sunday Times | Sunday, September 1, 2019 Me & My Property Before investing in properties, entrepreneur Gerald Tan researches extensively such as viewing listings online. B11 The Energy Market Authority stated earlier this year that consumers who have switched out of buying electricity from SP Power to one of the 12 electricity retailers pay a rate that is about 20 to 30 per cent lower than the regulated tariff. ST FILE PHOTO Open electricity market: How to save energy and money About 34% of household consumers made switch, most on 24-month standard price plan Lorna Tan Invest Editor The nationwide roll-out of the Open Electricity Market (OEM) has been completed so consumers have the power to choose who to buy electricity from and potentially lower their power bills. The roll-out started with a soft launch to households and businesses in Jurong in April last year and ended with the last zone in May, with around 1.6 million accounts or households connected. You would have received a notification package and a booklet on how to switch out of buying electricity from SP Power to one of the 12 retailers. The option to choose from these electricity retailers comes with benefits like competitive pricing and innovative offers such as cash rebates if paying via selected credit cards. About 34 per cent of household consumers have made a switch. The Energy Market Authority (EMA) stated earlier this year that consumers who have switched pay an electricity rate that is about 20 to 30 per cent lower than the regulated tariff. Retailers are offering rates ranging from 17.66 cents/kWh (kilowatt hour ) to 23.01 cents/kWh for their fixed price plans and discounts ranging from 14.5 per cent to 25 per cent off the regulated tariff plans. Most households that switched signed up for 24-month standard price plans. The fixed-price plans have seen a higher take-up than the discount off the regulated tariff plans, the EMA said. Bear in mind that you should buy electricity only from retailers authorised by the EMA. And buying electricity from a retailer does not change the way power is physically supplied to you because SP will continue to operate the national grid. For those who have not switched to an electricity retailer, there is no time pressure as you can change at any time and you can continue to buy electricity from SP at the regulated tariff as you do today. The Sunday Times highlights the role of SP, and the various plans and factors to consider so you can make an informed decision on the price plan that best suits your needs. SP’s role in OEM SP does not generate or sell electricity. It buys it from power generation companies and distributes it to consumers at zero markup. SP has continued to own, operate and maintain the national electricity grid since the OEM. It transmits and distributes electricity to all consumers. This ensures a reliable supply, regardless of your choice of retailer. SP also acts as a safeguard. If a retailer ceases operations, SP Group will take over the accounts at the default tariff price and continue to supply electricity to consumers. SP’s Wholesale Price Plan Consumers can choose from any of the 12 retailers (the list may change over time), selecting one of the many price plans that best suits their needs. Some consumers may not be aware that they can also buy directly from the wholesale electricity market via SP. This is because SP offers two price plans – the regulated tariff and a wholesale price. Consumers who prefer to keep How they compare Name Best Electricity Diamond Electric Geneco iSwitch Keppel Electric Ohm Electricity PacificLight SembCorp Power Senoko Energy Sunseap Tuas Power Union Power NOTE: Table as at Aug 26, 2019. Type of plans offered Fixed-rate plan Discount-off tariff plan Non-standard Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Wholesale market rate plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan the status quo can choose to remain with SP on the regulated tariff that is set by the EMA. When the market was progressively liberalised from 2001, commercial and industrial customers with higher consumptions already had a choice of buying electricity at a tariffed rate or at a wholesale price Contract length 6 months/1 year/2 years 1 year/2 years 2 years No contract/1 year/2 years 1 year/2 years 6 months/1 year/2 years 2 years 1 year/2 years/3 years 1 year/2 years 1 year/2 years/3 years 3 months/2 years 2 years No contract/6 months/ 1 year/2 years 6 months/1 year No contract 1 year/2 years/3 years 1 year 1 year/2 years/3 years 1 year/2 years 1 year/2 years 1 year No contract 1 year/2 years 1 year/2 years 6 months/1 year/2 years 6 months/1 year/2 years 1.5 years/2 years/3 years 6 months/2 years 1 year/2 years 6 months/2 years Source: SEEDLY.SG SUNDAY TIMES GRAPHICS from SP Group, or at retail price from the big generation companies such as Sembcorp, Tuas, Senoko and Geneco (formerly Seraya). Residential customers had the option of the wholesale price when their respective zones opened up, starting with Jurong in April last year. Price plans available to consumers REGULATED TARIFF This price plan is regulated and set by the EMA quarterly. The tariff takes into consideration the longterm cost of producing electricity and looks to protect consumers from volatile oil and gas prices. As this is a regulated price, SP does not have the flexibility of lowering it by bundling with other offers and service partners. Who is suited for this? Typically, consumers with low electricity consumption prefer to stick to the option they are familiar with and not bother with gimmicks or additional terms and conditions. The tariffed price is stable and regulated. WHOLESALE ELECTRICITY PRICE You can choose to buy electricity directly from the wholesale market at no mark-up. As the prices are determined by market forces, they are the lowest price out there. However, prices fluctuate due to demand and supply of real-time electricity consumption across Singapore. On a day when heavy industries consume a lot of electricity, the demand is high and hence the price is higher compared with night hours when these heavy industries shut down. Who is suited for this? This can be considered by consumers who are more savvy, who do not mind the volatility of real-time electricity costs that change every 30 minutes, and if they tend to consume power more in the night (for example, by using air conditioning) when prices are cheaper than in the day time. In addition, there is no fixed term tied to this option so you can terminate as and when you want. RETAIL PRICE There are multiple plans that are offered by retailers. They can be grouped into: • Fixed price – A fixed price per kilowatt of electricity. A household on this plan will pay a constant rate (for example, 20 cents/kWh) throughout the contract duration. Note that the rates retailers offer may be higher or lower than the regulated tariff. • Discount-off tariff – Discount based on a fixed percentage off the

Gas Distribution Connection Forms Updated 1 Apr 25 Gas Distribution Connection Forms S/No. Form No. Description 1 GD1 Application for Gas Distribution Connection 2 GD2 Application for Admittance of Gas 3 GD3 Certificate of Proof Test 4 GD4 Authorisation to Turn On Gas Meter Control Valve FORM GD1 - APPLICATION FOR GAS DISTRIBUTION CONNECTION To: PowerGas Ltd c/o HOS (Gas Distribution Planning) SP PowerGrid Ltd Through Retailer ____________________________ Signature, Name & Designation of Retailer Representative ____________________________ Name of Retailer GAS CONNECTION TO: _______________________________________________________ (Project Name) _______________________________________________________ (Address of Gas Installation) I would like to apply for connection to the PowerGas’ gas distribution pipeline network for the above project. I hereby submit the following documents and certify that the information provided is correct: a. Consumer Project Data Sheet (GD1 Appendix 1). b. Location / site plan showing: i. The project site; ii. Proposed connection point(s), including the demarcation of the responsibility, PE end fittings at/from the connection point and any transition joint c. Location of Meter Installation & indicative pipe route from property boundary to the Meter Installation (Applicable for Natural Gas connections only). Name of Applicant : ______________________ Designation : ___________________________ Company : _____________________________ Signature/ Date: _________________________ GD1 (0425) GD1 Appendix 1 CONSUMER PROJECT DATA SHEET Consumer Information Project Name : Address of Premises / Development : Request Type : New supply connection / Retailer switch (NG only) * Consumption Information Type of Gas : Town Gas / Natural Gas * Consumer Type : Residential / Non-residential * Application of Gas : Co-Gen / Tri-Gen / Boiler / Cooking / Water Heating / Others * If Others, please specify : ___________________________ (NG only) Retailer Name : (NG only) Injection Point : Gas Consumption Duration per Day : Expected Gas Admittance Date : Gas Usage : 8 / 12 / 24 * hours or otherwise, please specify : ____________ If gas supply is meant for interim use (less than 5 yrs), please specify duration of gas usage in years : ____________ (DD/MM/YY) Delivery Pressure and Flowrate Year 1 mmBtu / year Year 2 mmBtu / year Applicable to NG projects only * Load profile Year 3 Year 4 Year 5 mmBtu / year mmBtu / year mmBtu / year Applicable to TG projects only * Design pressure of gas installation : Maximum Instantaneous Flowrate : Minimum Flowrate : Average Monthly Consumption : Maximum Instantaneous Flowrate : Sm 3 /hr Sm 3 /hr kWh/mth Sm 3 /hr barg Submitted by Applicant Confirmation by Retailer Name of Company : Name of Retailer : Name of Officer : Name of Officer : Designation : Designation : Date : Date : Signature : Signature : I agree with the above information provided by the applicant. Note : The above is for information purposes only. PowerGas may not be able and/or obliged to fulfil any of the above requirements. The minimum committed delivery pressure at the outlet of the GSIV 1barg (NG projects), 10kPa (TG LPB projects) and 1kPa (TG LP projects). However, the gas user may receive higher than the minimum committed pressure which is based on the prevailing network supply pressure. *Delete where applicable GD1 (0425) FORM GD2 - APPLICATION FOR ADMITTANCE OF GAS PowerGas Ltd c/o HOS (Gas Distribution Projects) SP PowerGrid Ltd Through Retailer _______________________________ Signature, Name & Designation of Retailer Representative ____________________________ Name of Retailer ________________________________________ (Project Name) ________________________________________ (Address of Premises / Development) (A) I, the Designated Representative (DR) of the above project, certify that, i. The gas installation from the GSIV up to the Meter Installation (excluding GSIV and Meter) is ready to receive gas. ii. iii. iv. The consumer internal pipe is not connected to the meter installation. I attached the following forms for your reference please: - GD2 Appendix 1 - “Certificate of Completion” - GD2 Appendix 2 - “Certificate of Final Pressure Test” All end points are capped / blanked / plugged off. v. I undertake to conduct Proof Test and submit GD3 immediately prior to the connection. - GD3 “Certificate of Proof Test” ____________________________ Signature and Stamp of DR / Date Name : _______________________________ PE / LGSW * No. : ______________________ ___________________________________________________________________________ (B) I hereby request for admittance of gas to the gas installation up to, but excluding, the Meter Installation on _______________. _____________________________ Signature of Applicant / Date Name : _____________________________ To the Retailer: This is to confirm gas admittance shall be carried out on ______________ (date) at _____________ (time). Please notify all relevant personnel to be present on site. Designation : ________________________ _____________________ SPPG Officer-in-charge GD2 (0425) CERTIFICATE OF COMPLETION GD2 Appendix 1 PowerGas Ltd c/o HOS (Gas Distribution Projects) SP PowerGrid Ltd Through Retailer _______________________________ Signature, Name & Designation of Retailer Representative ____________________________ Name of Retailer __________________________________________ (Project Name) ___________________________________________ (Address of Premises / Development) I, the Designated Representative (DR) of the above project, hereby certify that the Gas Installation for the above project from the GSIV up to the Meter Installation (excluding GSIV and Meter) have been designed and constructed in compliance with the requirements of the latest revision of the following, where applicable: • Gas Act (Cap 116A); • Gas (Supply) Regulations; • Gas Supply Code; • Singapore Standard, SS 608 – Code of Practice for gas Installation; • Other relevant code / standard : ______________________ • All relevant acts, regulations and rules which are applicable to the gas installation; • All statutory and relevant codes which are applicable to the gas installation; • All statutory requirements in government laws and relevant regulations of government departments. 2. The design pressure of the Gas Installation is __________ barg. ____________________________ Signature and Stamp of DR / Date Name : _______________________________ PE / LGSW * No. : ______________________ GD2 (0425) CERTIFICATE OF FINAL PRESSURE TEST GD2 Appendix 2 PowerGas Ltd c/o HOS (Gas Distribution Projects) SP PowerGrid Ltd Through Retailer _______________________________ Signature, Name & Designation of Retailer Representative ____________________________ Name of Retailer ___________________________________________ (Project Name) ___________________________________________ (Address of Premises / Development) 1. I, Designated Representative (DR) of the above project, hereby certify that the Gas Installation from the GSIV up to the Meter Installation (excluding GSIV and Meter) has been successfully tested and passed the final pressure test in accordance with the requirements of: Codes / Standards □ □ (Please tick below where applicable) Singapore Standard, SS 608 – Code of Practice for Gas Installation; or Other relevant code / standard: Pressure Test □ □ □ Test Pressure (Barg) Duration (Hour) Date Passed First test Second test Other test 2. I hereby declare that the design pressure and maximum instantaneous flowrate for the above Gas Installation is in accordance the submission stated in our GD1 form. Should there be changes to the parameters, the DR shall inform Gas Distribution Planning Section (through the gas retailer) to evaluate changes before they are implemented. 3. I shall notify all parties concerned that the Gas Installation has been completed and pressure tested. _______________________________ Signature and Stamp of DR / Date Name : _______________________________ PE / LGSW * No. : ______________________ * Delete where applicable GD2 (0425) PowerGas Ltd c/o HOS (Gas Distribution Projects) SP PowerGrid Ltd Through Retailer FORM GD3 - CERTIFICATE OF PROOF TEST _______________________________ Signature, Name & Designation of Retailer Representative ____________________________ Name of Retailer ___________________________________________ (Project Name) ___________________________________________ (Address of Premises / Development) I, Designated Representative (DR) of the above project, hereby certify that the Gas Installation for the above project from the GSIV up to the Meter Installation (excluding GSIV and Meter) have been tested and successfully passed the proof test 1 on _____________ (date). 2. I further certify that the test pressure has been released and the said Gas Installation is currently at atmospheric pressure. Accordingly, I hereby request to proceed with the connection and gas admittance. 3. I shall undertake to purge and commission the Gas Installation from the GSIV up to the Meter Installation (excluding GSIV and Meter) immediately after the gas admittance. _______________________________ Signature and Stamp of DR / Date Name : _______________________________ PE / LGSW * No. : ______________________ 1 Proof test shall be conducted in accordance with the requirements of Singapore Standard SS 608 for installation designed to operate up to 50 kPa or 20 kPa respectively, otherwise, proof test shall be carried out at 100 kPa or the operating pressure, whichever is lower, for a period of 30mins. REQUEST FOR INTERIM ADMITTANCE OF GAS I, Designated Representative (DR) of the above project, hereby certify that the Gas Installation for the above project from the GSIV up to the Meter Installation (excluding GSIV and Meter) have been prepared and is ready for purging and commissioning. Please proceed to admit gas for the purpose of purging and commissioning. ______________________________ Signature and Stamp of DR / Date Name : _______________________________ PE / LGSW * No. : ______________________ * Delete where applicable GD3 (0425) FORM GD4 - AUTHORISATION TO TURN ON GAS METER CONTROL VALVE Date : ________________ PowerGas Ltd c/o HOS (Gas Distribution Projects) SP PowerGrid Ltd ________________________________________ (Project Name) ________________________________________ (Address of Premises / Development) I, Project Coordinator (PC) of the above project, certify that all legal requirements pertaining to gas safety have been complied with, including (but not limited to) (*) Regulation 3(4)(b) of the Gas (Supply) Regulations. 2. I hereby authorise PowerGas to turn on the Gas Meter Control Valve on my behalf now on ____________ (date) at ______________ (time). ____________________________________ Signature of PC Name : _____________________________ Designation : ________________________ Name of Retailer : ____________________ * Regulation 3(4)(b) of the Gas (Supply) Regulations states that – where an application for a supply of gas (or for an increase to an existing supply) is made to a gas retailer – the relevant gas retailer shall prior to turning on the gas supply at the relevant gas meter control valve, ensure that the appropriate test as specified in the Gas Supply Code is conducted on the gas appliance and the consumer’s internal pipe including the meter installation to ascertain that it is safe to turn on the gas supply. GD4 (0425)

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Mobile Generators: Powering Continuity RELIABILITY Mohamed Nasir bin Mohamed Ismail, Technical Officer, Electricity Operations (center) together with Ismet Imran bin Chuma'ing, Senior Technician, Electricity Operations (left) and Mohammad Najib bin Jalil, Technical Officer, Electricity Operations (right) from SP Group's Mobile Generator Unit. When an electrical glitch hit Kian Teck Avenue in Jurong last month, a team from SP Group’s Mobile Generator Unit was charged and ready to roll. In minutes, a mobile generator mounted on a 30-ft trailer left a facility in Pasir Panjang for the site of the incident. The generator carried some 2,000 litres of diesel, enough to power up a housing estate for around eight hours, and up to 40 metres of cable to hook up to a low-voltage (LV) board, which distributes electricity. “We need to always be prepared to provide temporary power,” says Mr Mohamed Nasir bin Mohamed Ismail, 42, a technical officer who is part of the unit. Readiness is key for the Mobile Generator Unit. This begins at 7.30am with a daily “warm up”, conducted by the 10 men on the morning shift. During the one-hour ritual, all the operational mobile generators – the larger ones mounted on fourteen 30-ft trailers, and the smaller ones on seven 20-ft lorries – are started and tested to ensure they are ready to be deployed. The team members also conduct cable insulation tests and checks on their toolboxes and personal protection gear. This enables them to act swiftly and safely, in the event of an electricity disruption. The men, who work on three shifts round the clock, are deployed by SP Group’s Electricity Service Centre in teams of three – a leader, an assistant, and a driver. Mr Nasir, the leader of his team, has been with SP for 21 years, joining right after he completed his National Service in 1998. He studied mechanical engineering at the ITE and plays the role of synchroniser, ensuring that the voltage and frequency of the mobile generator matches that of the grid network. Mr Nasir, who has both a Class 4 and Class 5 driving license, doubles up as a driver, and says navigating these massive vehicles is an exercise that requires both practice and courage. The trailer-mounted mobile generators cannot travel through tunnels, including those on expressways like the MCE, CTE or KPE. The 60km/h speed limit also keeps them in the slowest lanes most of the time. The trailer-mounted generators are part of a fleet of 22 vehicles of different sizes and capacities used for power restoration. “You need to know the quickest alternative route around traffic or restrictions. Outage in Ang Mo Kio and leaving from Pasir Panjang? Alexandra, Farrer, Adam, Braddell, then join the CTE after the tunnel,” Mr Nasir rattles off. The narrow roads in some estates and parked vehicles can also pose problems for the 13 metres by 2.6 metres by 4.3 metres trailers, and it is up to the two men with the driver to recce for a spot to hunker down – which must also be close enough to an electrical room to hook up. While Singapore enjoys one of the lowest occurrences of outages in the world, it is gratifying to be a part of a team that helps “get the lights back on" if supply is disrupted, Mr Nasir says. “We are usually greeted by frustrated faces when we arrive, so seeing them happy again makes us very happy,” he quipped. — 1 May 2019 TAGS PEOPLE OF SPRELIABILITY YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing

Consumption_Gas Average consumption of Gas (kWh) Premises Types Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 HDB 1-Room 35 35 34 35 34 34 39 36 39 35 36 31 HDB 2-Room 36 36 34 35 35 35 37 35 38 37 36 33 HDB 3-Room 51 51 49 50 49 49 51 49 52 50 50 47 HDB 4-Room 62 63 61 62 60 60 63 62 65 62 62 58 HDB 5-Room 69 70 68 69 66 65 70 70 72 68 68 64 HDB Executive 72 74 72 73 69 68 75 74 77 73 72 69 Apartment 82 86 88 88 85 84 92 93 95 87 84 76 Terrace 98 105 107 108 108 99 108 107 107 103 105 96 Semi-Detached 115 120 117 120 117 115 124 121 123 117 120 116 Bungalow 185 198 206 202 179 195 192 202 205 195 186 188

Consumption_Water Average consumption of Water (CuM) Premises Types May-23 Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 HDB 1-Room 8.0 8.1 8.0 7.9 8.0 8.0 8.0 7.8 7.8 8.0 8.3 8.4 HDB 2-Room 9.6 9.7 9.4 9.5 9.5 9.5 9.6 9.3 9.3 9.3 9.7 10.0 HDB 3-Room 12.2 12.5 12.1 12.4 12.4 12.4 12.3 12.0 12.0 12.2 12.8 12.9 HDB 4-Room 15.4 15.6 15.1 15.5 15.7 15.7 15.5 15.1 15.0 15.5 16.2 16.3 HDB 5-Room 16.7 16.9 16.3 16.8 17.1 17.1 16.9 16.4 16.1 16.7 17.8 17.7 HDB Executive 18.6 18.8 18.2 18.9 19.0 19.2 18.8 18.1 18.1 18.8 19.9 19.7 Apartment 13.7 13.7 13.2 13.3 13.7 13.9 13.7 13.1 12.8 13.1 14.4 14.3 Terrace 25.3 26.0 25.5 25.9 26.0 26.5 26.5 25.2 24.3 25.8 28.0 28.4 Semi-Detached 30.7 30.9 30.7 31.5 31.6 32.9 31.9 30.4 30.0 30.7 34.9 34.6 Bungalow 50.9 48.1 48.0 48.5 51.7 54.8 54.2 48.6 49.4 46.3 59.5 58.1

Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 HDB 1-Room 77.04 73.76 80.08 82.78 87.43 83.34 86.23 82.42 81.64 83.97 78.63 77.93 HDB 2-Room 89.30 85.50 92.72 97.00 100.66 97.91 99.45 95.00 93.57 97.93 90.47 90.07 HDB 3-Room 112.98 109.85 119.73 124.51 129.34 124.22 126.71 122.50 121.04 124.31 116.58 115.44 HDB 4-Room 135.07 130.30 142.95 148.52 154.60 149.22 151.99 147.59 145.21 150.28 139.53 138.26 HDB 5-Room 144.01 139.05 152.34 157.84 164.50 159.46 162.46 157.97 155.35 160.85 149.14 146.83 HDB Executive 159.60 154.76 169.93 174.70 182.36 177.32 179.80 175.34 171.18 178.17 164.07 162.41 Apartment 158.33 158.04 175.68 183.56 189.46 182.17 184.14 182.73 180.50 187.96 176.05 165.34 Terrace 267.59 261.56 279.64 288.94 301.97 291.01 298.11 292.67 293.17 295.21 285.78 275.95 Semi-Detached 332.11 329.24 351.85 364.56 382.10 371.24 376.26 370.72 362.56 376.52 353.09 342.58 Bungalow 621.11 635.40 675.97 699.68 725.88 709.75 708.95 728.77 693.44 732.73 682.55 680.55 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 HDB 1-Room 67.47 64.90 70.52 74.13 78.40 75.61 77.97 73.97 73.36 75.72 70.53 69.56 HDB 2-Room 80.06 76.74 83.39 87.87 91.84 89.70 91.17 86.56 85.41 89.23 82.47 81.75 HDB 3-Room 100.23 97.68 106.96 112.09 116.92 112.61 114.89 110.33 109.14 112.40 105.15 103.85 HDB 4-Room 119.36 114.92 126.86 133.11 139.31 134.99 137.35 132.51 130.31 135.32 125.42 124.11 HDB 5-Room 126.62 121.76 134.46 140.89 147.54 143.70 146.23 141.18 138.68 144.16 133.40 131.27 HDB Executive 140.97 136.47 150.92 156.71 164.42 160.31 162.51 157.57 153.76 160.51 147.39 145.83 Apartment 135.55 134.92 152.04 161.94 168.66 163.45 164.54 161.05 158.14 166.34 155.85 144.88 Terrace 240.95 235.09 253.19 263.33 276.05 267.47 273.88 266.42 265.98 269.32 259.90 252.25 Semi-Detached 301.32 299.32 321.27 335.61 352.45 342.67 347.15 340.35 333.46 344.79 323.43 314.80 Bungalow 573.47 585.41 625.30 651.42 679.81 663.52 665.92 680.97 644.28 684.59 638.58 634.59 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

新 加 坡 能 源 职 员 到 宏 茂 桥 亚 洲 妇 女 福 利 协 会 乐 龄 之 家 分 发 紧 急 袋 给 居 民 。 图 为 公 司 义 工 委 员 会 主 席 陈 美 慧 (44 岁 ) 给 高 龄 94 岁 的 黄 金 选 示 范 如 何 戴 口 罩 。( 萧 紫 薇 摄 ) “ 应 急 包 ” 派 给 长 者 应 急 用 亚 洲 妇 女 福 利 协 会 乐 龄 之 家 的 70 多 名 年 长 者 前 午 收 到 新 加 坡 能 源 公 司 分 发 的 “ 应 急 包 ”。 袋 中 有 N95 口 罩 、 口 罩 使 用 指 南 和 几 家 机 构 的 紧 急 联 络 号 码 , 以 备 年 长 者 不 时 之 需 。 新 加 坡 能 源 公 司 (Singapore Power) 的 职 员 也 现 场 示 范 戴 口 罩 的 正 确 方 法 , 并 提 醒 年 长 者 为 紧 急 情 况 做 好 准 备 的 重 要 性 。 淡 马 锡 关 怀 基 金 会 (Temasek Cares) 日 前 宣 布 为 新 加 坡 人 分 发 应 急 包 的 计 划 , 鼓 励 家 家 户 户 提 前 为 紧 急 时 刻 做 好 准 备 。 配 合 该 计 划 , 新 加 坡 能 源 在 新 加 坡 邮 政 支 持 下 , 分 发 应 急 包 给 120 万 户 家 庭 , 另 外 也 分 发 1 万 7000 个 给 慈 善 组 织 。 他 们 还 预 备 了 30 万 个 , 以 备 在 国 家 出 现 严 重 烟 霾 或 流 感 时 供 有 需 要 的 家 庭 使 用 。 除 了 亚 洲 妇 女 福 利 协 会 的 乐 龄 之 家 (AWWA Community Home for Senior Citizens) 的 年 长 者 , 约 30 名 新 加 坡 能 源 职 员 当 天 也 给 住 在 同 座 租 赁 组 屋 的 居 民 分 发 应 急 包 。 AWWA 活 动 策 划 经 理 钟 凤 仙 (58 岁 ) 受 访 时 说 , 应 急 包 对 年 长 者 非 常 有 用 。“ 他 们 在 危 急 时 刻 无 需 自 掏 腰 包 去 买 , 平 日 可 以 放 在 床 边 , 出 门 时 还 可 以 随 时 携 带 。 我 们 准 备 鼓 励 他 们 将 一 些 药 品 、 风 油 、 乘 车 卡 和 个 人 资 料 卡 放 入 袋 中 。”

连 续 3 年 获 公 益 金 奖 梧 梯 ( 右 ) 早 前 在 义 工 的 陪 同 下 顺 利 到 超 市 购 物 。( 全 欣 社 会 服 务 提 供 ) 新 能 源 职 员 当 义 工 陪 视 障 者 超 市 购 物 冯 凯 麟 报 道 fungkl@sph.com.sg 新 能 源 集 团 连 续 第 三 年 荣 获 公 益 金 奖 , 去 年 展 开 更 多 帮 助 弱 势 群 体 的 外 展 活 动 , 当 中 视 障 长 者 受 益 , 在 义 工 陪 同 下 可 到 超 市 购 物 。 新 能 源 集 团 (SP Group) 连 续 第 三 年 荣 获 公 益 金 奖 最 高 荣 誉 —— 顶 峰 奖 , 也 获 颁 另 外 四 个 奖 项 , 成 为 今 年 获 奖 最 多 的 机 构 。 新 能 源 集 团 一 向 致 力 于 行 善 , 积 极 动 员 职 员 、 商 业 伙 伴 以 及 客 户 参 与 社 区 公 益 项 目 , 受 益 者 不 但 包 括 年 长 者 、 儿 童 、 青 少 年 , 近 期 更 是 为 特 殊 教 育 行 业 提 供 支 持 。2022 至 2024 年 间 , 集 团 通 过 慈 善 捐 款 与 员 工 志 愿 服 务 创 造 的 社 会 价 值 总 额 已 从 500 万 元 稳 步 增 长 至 580 万 元 。 去 年 , 更 多 新 能 源 集 团 员 工 成 为 义 工 , 且 服 务 时 长 同 比 多 了 一 倍 , “ 心 能 源 义 工 ” ( S P Heart Workers) 与 全 欣 社 会 服 务 (Allkin Singapore)、 幼 儿 培 育 辅 助 计 划 (KidStart)、 触 爱 社 会 服 务 (TOUCH Community Services )、 青 年 引 导 (Youth Guidance Outreach Services) 等 社 会 伙 伴 合 作 , 为 弱 势 群 体 进 行 了 一 系 列 外 展 活 动 , 超 过 1500 人 受 益 。 视 障 人 士 卓 梧 梯 (71 岁 ) 是 受 益 者 之 一 。 与 妻 子 住 在 榜 鹅 租 赁 组 屋 的 他 受 访 时 说 ,2014 年 白 内 障 手 术 失 败 后 右 眼 失 明 ,2023 年 8 月 左 眼 视 力 更 衰 退 至 仅 存 5% 至 10%, 不 得 不 辞 去 维 修 员 的 工 作 。 “ 日 常 生 活 非 常 不 便 , 看 东 西 很 朦 , 去 看 医 生 都 需 要 邻 居 协 助 或 妻 子 请 假 陪 同 , 平 时 去 超 市 买 东 西 也 要 拿 着 拐 杖 慢 慢 走 。” 他 自 2022 年 6 月 成 为 全 欣 社 会 乐 龄 服 务 的 受 益 人 , 每 两 周 都 会 参 与 活 跃 乐 龄 中 心 的 活 动 。 他 去 年 7 月 通 过 全 欣 社 会 服 务 得 以 参 与 新 能 源 集 团 举 办 的 公 益 活 动 后 , 有 义 工 陪 他 到 超 市 一 同 购 物 , 而 且 还 能 得 到 50 元 购 物 券 , 选 择 购 买 想 要 的 商 品 。“ 这 个 活 动 切 实 减 轻 了 生 活 负 担 , 希 望 日 后 能 持 续 举 办 。” 捐 70 万 元 助 自 闭 儿 职 业 培 训 集 团 和 自 闭 症 中 心 捐 款 支 持 职 业 培 训 计 划 。 新 能 源 集 团 与 圣 安 德 烈 自 闭 症 中 心 (St Andrew's Autism Centre) 合 作 , 捐 助 70 万 元 支 持 一 项 多 管 齐 下 的 Dignity of Work 职 业 培 训 计 划 。 这 项 计 划 为 中 度 自 闭 儿 提 供 餐 饮 业 就 业 通 道 , 帮 助 自 闭 青 年 克 服 完 成 正 规 教 育 后 难 以 找 到 工 作 或 参 与 社 会 的 困 境 。 项 目 惠 及 400 多 名 中 度 自 闭 青 年 , 并 为 他 们 的 看 护 者 提 供 相 关 支 持 。

Consumption_Water Average consumption of Water (CuM) Premises Types Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 HDB 1-Room 8.1 8.0 7.9 8.0 8.0 8.0 7.8 7.8 8.0 8.3 8.4 8.1 HDB 2-Room 9.7 9.4 9.5 9.5 9.5 9.6 9.3 9.3 9.3 9.7 10.0 9.5 HDB 3-Room 12.5 12.1 12.4 12.4 12.4 12.3 12.0 12.0 12.2 12.8 12.9 12.0 HDB 4-Room 15.6 15.1 15.5 15.7 15.7 15.5 15.1 15.0 15.5 16.2 16.3 15.3 HDB 5-Room 16.9 16.3 16.8 17.1 17.1 16.9 16.4 16.1 16.7 17.8 17.7 16.7 HDB Executive 18.8 18.2 18.9 19.0 19.2 18.8 18.1 18.1 18.8 19.9 19.7 18.6 Apartment 13.7 13.2 13.3 13.7 13.9 13.7 13.1 12.8 13.1 14.4 14.3 13.2 Terrace 26.0 25.5 25.9 26.0 26.5 26.5 25.2 24.3 25.8 28.0 28.4 24.2 Semi-Detached 30.9 30.7 31.5 31.6 32.9 31.9 30.4 30.0 30.7 34.9 34.6 30.2 Bungalow 48.1 48.0 48.5 51.7 54.8 54.2 48.6 49.4 46.3 59.5 58.1 50.4

SP Group eyes more links with region to tap clean power NEW YORK • Singapore’s stateowned power grid operator wants to build more connections to neighbouring countries to tap their greater potential for renewable energy. Countries such as Malaysia and Indonesia have ample spare land for solar panels and enough wind to power turbines, both things that Singapore is lacking, SP Group chief executive Wong Kim Yin said in an interview recently. Building transmission lines to connect the countries and using renewable energy credits to facilitate power trading can allow the island nation to use clean power even if it cannot produce it. “One of the possible ways of tapping renewable resources is actually working with our neighbours,” Mr Wong said on Bloomberg Television. “Some physical regional interconnects will help Singapore in that department.” Singapore faces two challenges in getting more green power. The first is that producing clean energy for its densely populated urban areas requires a large amount of open land, a problem shared by grids globally as they Source: The Straits Times © Singapore Press Holdings Limited. Permission required for reproduction. SP Group’s underground transmission cable tunnel system that brings electricity to consumers. The power grid operator is looking to build transmission lines to neighbouring countries and using renewable energy credits for power trading to obtain green power for Singapore’s use. ST PHOTO: ONG WEE JIN seek more carbon-free electricity. The second, which is unique to its city-state status, is that its borders are national boundaries. The idea of connecting power plants and customers across Southeast Asia has been pursued for more than 20 years, but stymied by issues including lack of government coordination and infrastructure funding. However, that could be changing. Minister for Trade and Industry Chan Chun Sing last Tuesday included regional power grids as one of four measures that Singapore will explore to help decarbonise its power sector, which is almost entirely reliant on imported natural gas. Also last week, Malaysian Energy Minister Yeo Bee Yin said that the country is in discussions with Singapore on cross-border power supplies, and expects to complete 550MW of new grid connection capacity this year and a similar amount next year. Mr Wong said that legislation limits the use of Singapore and Malaysia’s existing power connections to only emergencies. A bilateral government agreement could immediately allow trading across those lines and start a movement towards wider international connections, he added. Malaysia already has links to Thailand, which is also connected to Laos, so eventually Singapore could invest in hydropower dams in Laos and use renewable energy credits to receive the same amount of electricity from Malaysia, he said. Even if the power Singapore receives is not necessarily generated by renewables, the net effect for the region would be more carbonfree electricity. Mr Wong also discussed a few other green proposals. SP Group is trying to speed up the transition to electric vehicles in Singapore by building 1,000 charging stations by the end of next year, from about 200 now. The company is focusing on large fleet owners, as electric vehicles are more cost-efficient than traditional ones, even without subsidies, if they travel at least 80km daily, Mr Wong said. In the long run, technologies including nuclear fusion and hydrogen might be able to provide more carbon-free energy for Singapore, Mr Wong added. He sees them as potential options in 15 years or more, but both need more development to make them safer and cost effective. BLOOMBERG

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