Media Release Electricity Tariff Revision For The Period 1 April To 31 June 2016 For the period from 1 Apr to 30 Jun 2016, electricity tariffs will decrease by an average of 9.6% or 1.83 cents per kWh compared to the previous quarter. The tariff reduction is due to the lower cost of natural gas for electricity generation which fell by 20.2% compared to 1Q 2016. While network costs went up due to infrastructure investment to replace ageing assets and meet rising electricity demand, the lower cost of natural gas more than offset this increase. For households, the electricity tariff will decrease from 19.50 to 17.68 cents per kWh for 1 Apr to 30 Jun 2016. The average monthly electricity bill for families living in four-room HDB flats will decrease by $6.71 (see Appendix 3 for the average monthly electricity bill for different household types). SP Services reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs given in Appendix 1 have been approved by the EMA. Issued by: SP Group 2 Kallang Sector Singapore 349277 www.spgroup.com.sg Appendix 1 ELECTRICITY TARIFFS FROM 1 APR 2016 Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of power generation. Network costs (paid to SP PowerAssets): This fee is reviewed annually. Market Support Services Fee (paid to SP Services): This fee is reviewed annually. Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q2 2016 TARIF Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF WEF 1 APRIL 2016)

Singapore Institute of Power and Gas Introduction to Microgrid Systems Course Code: NGD03 SFC-Eligible | Course Reference Number: TGS-2022013403 COURSE OBJECTIVES Upon completion of this course, participants will be able to: • Know what a microgrid is and its difference from utility grid • Understand how microgrids work with real-life examples • Learn the typical distributed energy resources (DERs) in microgrids and how energy balance is calculated • Understand how the DERs are sized at a microgrid’s conceptual design stage • Learn the setup and operation of a microgrid at SP Group’s Concept Lab MAIN CONTENTS • Overview of Microgrid Systems – its functions, features and use cases • Components of Microgrids and Energy Calculation • Component Sizing and Dispatch o Consideration factors for microgrid design o Parameters for DERs sizing and dispatch o Walk-through of DER-CAM tool for microgrid conceptual design • SP Group Concept Lab Microgrid o Setup o Microgrid islanding o Zero emission operation o Virtual tour METHODOLOGY Lecture TARGET AUDIENCE Technical and non-technical staff who wish to have a basic understanding of the objectives, functions, designs and operations of microgrid systems and DERs used in microgrids COURSE DETAILS Duration : 7 hours Instructional Method : Face-to-face or Synchronous E-learning Certification : SIPG Certificate of Completion PDU by PE Board : 4 Additional Requirement/s : NIL COURSE FEES Full Course Fee : S$700 (before GST) For Singapore Citizens/PR/LTVP+* : S$210 (before GST) For Singapore Citizens (40 years old and above) : S$70 (before GST) Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 3.2_0323 Singapore Institute of Power and Gas ADDITIONAL REMARKS • Trainee must attain at least 75% attendance rate and pass the assessment to receive Certificate of Completion and funding grant (if applicable). • Subsidy of up to 70% is applicable for Singapore Citizens, Permanent Residents or Long-Term Visitor Pass Plus (LTVP+) Holders, subject to funding agency’s approval. • Enhanced subsidy of up to 90% is applicable for Singapore Citizens aged 40 years and above, subject to funding agency’s approval. Note that GST payable will be computed from fee after 70% funding. • Professional Development Unit (PDU) is applicable for Professional Engineers registered under the Professional Engineers (PE) Board only. • All published fees are subject to prevailing GST. CONTACT US For more information, please contact SIPG at +65 6916 7930 or email training-institute@spgroup.com.sg. OTHER SIPG COURSES For more courses, visit our website at: https://www.spgroup.com.sg/about-us/training or Scan the QR code below: Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 3.2_0323

[●insert name of contractor●] Date: [●] [●insert address of contractor●] Co. Registration No.: [●] Your Ref: [●] Our Ref: [●] Dear Sir REQUIREMENTS FOR EARTHWORKS AT [●insert location●] 1. We refer to your Notice for Commencement of Earthworks (“NCE”) at the above-mentioned location ("Worksite") dated [●] and note that you will commence earthworks (as defined in Section 2 of the Gas Act (Cap. 116A) (the “Act”)) ("Earthworks") from [●]to [●]. 2. Pursuant to Section 32(3)(a) of the Act, you are required to comply with the following requirements when carrying out the Earthworks: 2.1. Trial Holes 2.1.1. As the gas plan obtained from SP PowerGrid Limited (“SPPG”) (which shows the necessary information on the location of the gas plant (as defined in Section 2 of the Act) ("Gas Plant") and gas pipes (conveying gas in a gas pipeline network as defined in Section 2 of the Act) ("Gas Pipes")) ("SPPG Gas Plans") only indicate the approximate location of Gas Pipes, you shall dig an adequate number of appropriate trial holes by manual means to determine the exact location of medium pressure (“MP”) Gas Pipes and low pressure (“LP”) Gas Pipes prior to the carrying out of any Earthworks. 2.1.2. When working in the vicinity of a MP Gas Pipe or a LP Gas Pipe you shall only use powered mechanical equipment for the initial breaking of the surface layer of hardcore/premix. You shall not use powered mechanical equipment below the surface layer of hard-core/premix and shall only use manual excavation with hand tools. 2.1.3. You shall contact Distribution Pipelines Operations and Maintenance section, SPPG (“DPOM”) if you are unable to locate the MP Gas Pipe and/or the LP Gas Pipe by digging the trial holes. 2.1.4. You shall not dig any trial holes in the vicinity of gas transmission pipeline (as defined in Section 2 of the Act) (“GTP”) without the written consent from Transmission Pipelines Operations and Maintenance section, SPPG (“TPOM”). You shall comply with any additional requirements that may be imposed by SPPG. Page 1 of 9 2.1.5. After the trial holes have been dug, you shall ensure that photographs of the trial holes are taken showing the dimensions of trial holes and their location. You shall make these photographs available to SPPG upon request. 2.2. Marking of Gas Pipes, Engagement of Surveyor and Purchase of Surveyed Drawings 2.2.1. Prior to the carrying out of any Earthworks when working in the vicinity of a GTP, you are required to schedule a meeting with TPOM officers to present the details of the Earthworks to be carried out and to purchase the as-surveyed drawing from the Mapping & Earthworks Administration section, SPPG (“MEA”). 2.2.2. After purchasing the as-surveyed drawing, you shall engage a registered land surveyor to peg out the Gas Pipe positions for GTP and provide adequate and prominent markings to show the Gas Pipe positions. You shall ensure that all Gas Pipe markings are durable and prominent and are not disturbed, removed or tampered with. You shall also ensure that the Gas Pipe markings are reapplied from time to time to ensure that they remain conspicuous. 2.3. Risk Management (For MP & GTP) 2.3.1. You shall assess the impact of carrying out the intended Earthworks on any Gas Plant or Gas Pipe and prepare a report detailing such assessment. 2.3.2. If there are changes to the schedule for the carrying out of the Earthworks or changes in Earthworks work methods, you shall study the implications, review the earlier assessment that had been carried out and promptly notify SPPG in writing if there are any changes to the earlier assessment. 2.3.3. The report of such assessment shall be made available to SPPG on request. Such report shall also be made known to all personnel of all working levels in the team handling the project in which the Earthworks are or are to be carried out ("Project"), including sub-contractors and any third party who are involved in any way with any part of the intended Earthworks. 2.4. Worksite Management 2.4.1. You shall provide a full-time site supervisor to monitor the site operations for the entire duration of any Earthworks. You shall ensure that the site supervisor is familiar with these requirements. 2.4.2. You shall ensure that daily site briefings with site workers are conducted (in languages that are understood by all workers) to remind them about the location of the Gas Pipes and the measures to be taken to prevent damage to the Gas Pipes. You Page 2 of 9 shall keep records of such daily briefings (which shall include but are not limited to date and time, venue and person conducting the briefings, contents of briefings and the list of site workers who have attended such briefings). You shall also disallow any site worker who has not attended such briefings from being involved with any part of the intended Earthworks. New staff must be briefed before they start work. 2.4.3. You shall inform Earthworks Surveillance & Patrolling section, SPPG (“ESP”) officers of the identity of the site management / Registered Excavator Operator (“REO”), the proposed methods of carrying out of the Earthworks and/or location of the proposed Earthworks. You shall also inform the ESP officers if there are any changes to the above. 2.4.4. You shall ensure that information on the presence of Gas Pipes in the vicinity of the Worksite and all mitigating measures that can be taken to prevent damage to such Gas Pipes, have been communicated and adhered to by all personnel of all working levels in the Project team, including sub-contractors and any third party who are in any way involved with any part of the intended Earthworks. 2.4.5. SPPG may, from time to time and at its sole discretion, deploy its officers to the Worksite to inspect and monitor the status of your works. Notwithstanding the deployment of SPPG’s officers at the worksite, you shall continue to be responsible for discharging your obligations under this Letter of Requirements (“LRe”) and for the performance of your works. SPPG shall not assume any liability for any noncompliance by you of any such obligation or non-performance of your works. 2.5. Seek Consultation with SPPG: Gas Operations (DPOM and TPOM sections) 2.5.1. You shall contact and consult TPOM and/or DPOM section(s) when the proposed Earthworks are within 5 metres of any GTP and/or 3 metres of any MP Gas Pipes respectively. You shall only carry out any Earthworks within the vicinity of Gas Pipes after seeking advice and obtaining approval from SPPG. 2.5.2. You shall contact DPOM or our 24-hour Customer Service Centre if you find any live or abandoned Gas Pipes in the course of carrying out any Earthworks at the Worksite which have not been shown in the SPPG Gas Plan. 2.5.3. You shall also contact and consult with SPPG in the following circumstances: 2.5.3.1. If it is reasonable to expect that the Earthworks could cause ground vibrations or ground movements; and/or Page 3 of 9 2.5.3.2. If there is a need for Earthworks to be carried out below Gas Pipe slabs. 2.6. Protection of Gas Pipe and Gas Pipe Diversion 2.6.1. You shall take all steps to ascertain the presence of any Gas Pipe within the boundary and/or the vicinity of the Worksite prior to the carrying out of any Earthworks. You shall take all necessary measures and due care to prevent damage to the Gas Pipes. 2.6.2. You shall relocate your intended Earthworks away from any gas pipeline or submit an official request to SPPG to divert out of the Worksite any Gas Pipe that will be affected by the intended Earthworks and bear any and all costs incurred from such diversion. 2.6.3. If the proposed Earthworks involve overcrossing, undercrossing, exposing of, or diversion of Gas Pipes, you shall, prior to the carrying out of any Earthworks: 2.6.3.1. Contact and consult SPPG; 2.6.3.2. Provide SPPG with a detailed work method statement and proposed measures to protect the Gas Pipes; 2.6.3.3. Assess the risk of damage to the Gas Pipes and submit the report of such assessment to SPPG; and 2.6.3.4. Comply with any further and additional requirements that may be imposed by SPPG. 2.6.4. You shall not construct any structure (temporary, permanent, or otherwise) over any Gas Pipe. 2.6.5. You shall not place any heavy equipment or stock pile above any Gas Pipe. 2.6.6. You shall not allow any heavy machinery or vehicular movement above any Gas Pipe. 2.6.7. You shall backfill with quarry dust during reinstatement and do not dump any debris / concrete trash / sharp objects or place any heavy object on top of the Gas Pipe corridor. 2.6.8. You shall ensure proper and adequate shoring and shuttering to prevent soil movement and/or soil subsidence which may affect any Gas Pipe. 2.6.9. You shall carefully select positions for the sinking and driving of earth rod, sheet piling, bore piling, diaphragm walling, installing of reinforced concrete/steel piles by Page 4 of 9 percussion or jack-in method, bore piling casing, installing of ground anchors, pressure grouting, installing of tubes, installing of poles, hand augering, pipe jacking, shoring, soil investigating, bore drilling and horizontal directional drilling, in order to avoid damage to any Gas Pipes. You shall do this by, amongst other things: 2.6.9.1. Referring to the SPPG Gas Plan and digging appropriate trial holes by manual means, to confirm the presence or absence of any Gas Pipe prior to the carrying out of any Earthworks. For trial hole to be dug in the vicinity of GTP, you shall obtain written consent from TPOM. 2.6.9.2. For pipe jacking and horizontal directional drilling, you shall consider additional factors such as loading from the construction plants, ground conditions, bore diameter, possible deviation of the drilling. You shall ensure that there is a minimum clearance of 2m between the path of drilling/boring device and any Gas Pipe that is in the vicinity of the Earthworks. 2.6.10. You shall provide adequate protection to unexposed or reinstated Gas Pipes that are within the work area when carrying out of any Earthworks. 2.6.11. You shall ensure that all surface boxes are accessible at all times and are not covered by tarmac, earth, landscape, equipment, stock pile or any other material. 2.6.12. You shall ensure that no static loads (i.e. loads that do not change in magnitude or position with time) are placed above the surface boxes. 2.6.13. You shall exercise due care and diligence when removing any rock, boulder, wood, metal rod, sharp object or other obstacles which are in the vicinity of Gas Pipes. 2.6.14. You shall ensure that gas free tests are carried out by a competent person along the Gas Pipe route at regular intervals throughout the duration of the Project. You shall not carry out any processes that may be a source of ignition in the vicinity of any Gas Pipes. You shall also take all other necessary mitigating measures to prevent ignition of escaped gas, if any. 2.6.15. You shall ensure that a clearance of at least 5 metres is maintained between the external wall of LP Gas Pipe and any piles and/or diaphragm wall and a clearance of at least 0.3 metres is maintained between the external wall of LP Gas Pipe and other services when working in the vicinity of LP Gas Pipe. You shall also ensure that no services are laid directly on top and parallel to any existing Gas Pipes. 2.6.16. You shall not expose, suspend and/or otherwise interfere with any Gas Pipes, without the written consent of SPPG. Page 5 of 9 2.6.17. You shall stop all Earthworks and call SPPG for advice whenever in doubt. 2.6.18. You shall stop work immediately and report to the 24-hour Customer Service Centre upon any damage or suspected damage to any Gas Pipe (including surface damage without gas escaping) or the discovery of any gas leak. You and/or your workers shall not attempt to repair or modify damaged Gas Pipes. 2.6.19. Damaging a Gas Plant or a Gas Pipe(s) may cause a delay in the completion of the Project as SPPG will need time to investigate and carry out repair work as necessary. Any repair costs may have to be borne by you. 2.6.20. SPPG shall be entitled to ask you to stop work with immediate effect in the event of non-compliance to this LRe. SPPG shall not be liable to you in any way for any losses, claims or damages arising from or in connection with such stop work requests. 2.6.21. You shall comply with any requirements as reasonably prescribed by SPPG in SPPG’s review and endorsement of the relevant method statement and any other documents submitted by you in relation thereto for the Earthworks. 2.7. NCE Submission by Sub-Contractor(s), NCE Extension and Site Meeting 2.7.1. You and/or your representatives shall attend meetings with SPPG officers as and when required. 2.7.2. When working in the vicinity of a GTP or MP Gas Pipe, you shall carry out a site visit jointly with SPPG officers before carrying out any Earthworks specified under the submitted NCE. 2.7.3. In the event that you engage a sub-contractor to carry out any Earthworks within the vicinity of any Gas Pipes, you shall ensure that such sub-contractor submits the appropriate NCE prior to the carrying out of any Earthworks in the vicinity of any Gas Pipes. 2.7.4. If, at any stage of your Project, there is a likelihood that the Earthworks may continue beyond the anticipated completion date and/or beyond the work boundary as declared in the NCE which you have submitted to SPPG, you shall notify SPPG in writing of the new date of completion and/or the new work boundary (as applicable) by submitting a new NCE. 2.7.5. You shall obtain a new SPPG Gas Plan from SPPG prior to submitting the new NCE. Prior to carrying out any Earthworks, you shall consult SPPG to ascertain if there are Page 6 of 9 changes to the gas plans that you possess. In the event there are changes to the gas plans, you shall purchase fresh gas plans from SPPG. 2.8. Powered Mechanical Excavation 2.8.1. You shall engage only a REO to operate a powered mechanical excavator. 2.8.2. You shall ensure that powered mechanical excavation is only used, under the close standing supervision of a full time site supervisor, for the surface layer of hardcore/premix when working near or above any Gas Pipe. 2.8.3. You shall not use a powered mechanical excavator, whether for mechanical excavation or otherwise (irrespective of soil condition), below the surface layer of hard-core/premix when working near or above any Gas Pipe. You shall only use manual excavation with hand tools below the surface layer of hard-core/premix. 2.8.4. You shall not excavate deeper than the PVC warning tape or the top of any Gas Pipe if there is no PVC warning tape. You shall immediately cease all further Earthworks and consult the DPOM for advice on working with the Gas Pipes when exposed Gas Pipes are encountered in the course of carrying out any Earthworks. 2.9. Pressure Grouting Works 2.9.1. You shall ascertain the alignment of Gas Pipes within the grouting influence zone prior to the carrying out of any Earthworks. 2.9.2. You shall use the necessary ground instrumentations to monitor the effect of the grouting works and ensure that adequate protective measures are provided to protect any Gas Pipes within the grouting influence zone. 2.10. Permit-to-Work (“PTW”) and Records 2.10.1. You shall implement a PTW system to monitor and ensure that all Earthworks are properly tracked and controlled if such Earthworks are to be carried out in the vicinity of GTP and MP Gas Pipes. Under the PTW system, such Earthworks shall be approved by the manager of the Project or his authorised deputy. You shall periodically audit the PTW system for its effectiveness. 2.10.2. You shall display prominently and make available the most up to date NCE, SPPG Gas Plans and these requirements at the Worksite where the proposed Earthworks are to be carried out. Page 7 of 9 2.10.3. You shall keep progressive records (Photographs / Movement Chart) of the Earthworks that have been carried out including, but not limited to, work schedules and location of trial holes. 3. Notes: 3.1. These requirements are applicable to all persons who carry out any Earthworks and strict compliance is required, unless otherwise permitted in writing by SPPG. Please consult the relevant SPPG section, if necessary. 3.2. The approximate locations of the Gas Pipes are shown in the SPPG Gas Plan. The respective operating pressure regime of the Gas Pipes is indicated against the Gas Pipelines as shown in the SPPG Gas Plan. The default pressure regime (when there is no indication of pressure regime) is low pressure. Other LP Gas Pipes are indicated as “LPA” and “LPB” in the SPPG Gas Plan. 3.3. In the low pressure distribution network, there are valves, syphons and standpipes which are indicated as “V”, “SY” and “SP” respectively. 3.4. You shall take note of the presence of standpipes and/or valve stems that are encased in a PVC pipe and accessible from surface boxes installed at ground level and not damage such fittings or cover. 3.5. The requirements stated above are not exhaustive. Additional requirements may be issued from time to time by SPPG. These additional requirements, together with the requirements in this letter, shall form the full list of requirements that must be complied with at all times. You are advised to carry out all necessary assessments and take all necessary precautions to prevent damage to any existing Gas Plant and/or Gas Pipe. 3.6. Pursuant to Section 32(3)(a) of the Act, it shall be the duty of the person who commences or carries out, or causes or permits the commencement or carrying out of, any Earthworks to comply with the reasonable requirements of SPPG for the prevention of damage to a Gas Plant or Gas Pipe. Pursuant to Section 32(7) of the Act, any person who contravenes Section 32(3)(a) shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $100,000 or to imprisonment for a term not exceeding 5 years or both. Further, Section 32A(1) of the Act provides that any person who, removes, destroys or damages any Gas Plant or Gas Pipe which is part of a Gas Pipeline Network owned by, or under the management or control of, SPPG, shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $1 million or to imprisonment for a term not exceeding 5 years or to both. 3.7. Damaging a Gas Plant or a Gas Pipe may also cause fatalities or severe injuries to personnel as well as damage to property. Page 8 of 9 3.8. Should you require any further clarification, please contact Follow up officer at [●] and/or the respective sections of SPPG as listed in the table below: SPPG Section Telephone Email TPOM 6916 6136/ 6916 6124 gasenquiry@spgroup.com.sg DPOM 6916 5947/ 6916 5908 gasenquiry@spgroup.com.sg ESP 6916 5119 espsection@spgroup.com.sg MEA 6916 5021/ 6916 5022 mea@spgroup.com.sg 24-hour Customer Service Centre 1800 752 1800 - Yours faithfully, [●] for HEAD OF SECTION EARTHWORKS SURVEILLANCE & PATROLLING SECTION As agent for and on behalf of POWERGAS LTD. Page 9 of 9

08 2024 年 5 月 3 日 星 期 五 新 加 坡 职 总 表 扬 42 企 业 和 组 织 新 能 源 与 牧 野 亚 洲 获 劳 动 节 奖 最 高 荣 誉 今 年 有 42 家 企 业 、 机 构 和 组 织 获 得 职 总 颁 给 组 织 的 劳 动 节 奖 章 ;18 家 公 司 、 机 构 及 组 织 因 支 持 工 运 , 获 颁 工 运 合 作 伙 伴 奖 。 卢 慧 菁 报 道 fcloo@sph.com.sg 在 新 加 坡 能 源 集 团 工 作 超 过 15 年 的 技 术 员 沙 米 尔 积 极 进 取 , 把 握 公 司 提 供 的 培 训 机 会 提 升 技 能 , 如 今 是 集 团 内 九 名 获 认 证 的 无 人 机 操 作 员 之 一 , 日 常 工 作 包 括 负 责 操 作 无 人 机 检 查 电 力 站 , 确 保 设 施 完 好 无 损 。 新 能 源 因 重 视 员 工 培 训 和 福 祉 , 获 颁 今 年 全 国 职 工 总 会 劳 动 节 奖 章 组 织 类 别 中 的 最 高 荣 誉 —— 公 司 表 扬 奖 牌 ( 星 )。 另 一 家 获 同 样 荣 誉 的 公 司 , 是 精 密 器 材 制 造 商 牧 野 亚 洲 (Makino Asia)。 职 总 颁 给 组 织 的 劳 动 节 奖 章 共 分 四 个 类 别 : 公 司 表 扬 奖 牌 ( 星 )、 公 司 表 扬 奖 牌 ( 金 )、 公 司 表 扬 奖 牌 , 以 及 工 运 合 作 伙 伴 奖 。 今 年 有 42 家 企 业 、 机 构 和 组 织 获 表 彰 , 会 在 5 月 10 日 在 滨 海 湾 金 沙 会 展 中 心 举 行 的 颁 奖 仪 式 上 领 奖 。 为 员 工 培 训 与 发 展 新 能 源 已 投 资 5200 万 元 雇 用 3 7 0 0 名 员 工 的 新 能 源 , 自 2018 年 推 出 “ 每 個 人 的 未 來 技 能 ” 计 划 (Future Skills in Everyone, 简 称 FUSION), 为 员 工 制 定 结 构 化 的 职 业 和 发 展 路 能 源 集 团 技 术 员 沙 米 尔 把 握 机 会 提 升 技 能 , 目 前 是 集 团 内 九 名 获 认 证 的 无 人 机 操 作 员 之 一 。 新 能 源 因 重 视 员 工 培 训 和 福 祉 , 获 颁 公 司 表 扬 奖 牌 ( 星 )。( 能 源 集 团 提 供 ) 线 图 , 以 提 高 就 业 能 力 。 迄 今 集 团 已 投 资 5200 万 元 用 于 员 工 培 训 和 发 展 , 投 入 的 培 训 时 间 多 达 110 万 小 时 , 沙 米 尔 (Muhammad Shamil,43 岁 ) 是 受 益 者 之 一 。 除 了 提 升 员 工 技 能 , 新 能 源 也 与 电 力 与 煤 气 业 雇 员 联 合 会 密 切 合 作 , 持 续 改 善 员 工 福 利 , 这 包 括 让 较 低 薪 员 工 的 常 年 加 薪 翻 倍 , 及 通 过 银 色 计 划 , 提 前 鉴 定 资 深 员 工 在 职 场 所 面 临 的 潜 在 挑 战 , 并 提 出 解 决 方 案 。 新 能 源 集 团 总 裁 黄 天 源 表 示 很 荣 幸 获 得 这 项 最 高 荣 誉 , 并 感 谢 工 会 一 路 支 持 ,“ 它 证 明 我 们 长 久 以 来 工 会 与 管 理 层 合 作 伙 伴 的 关 系 良 好 , 致 力 于 打 造 一 支 充 分 准 备 的 团 队 , 以 满 足 这 个 行 业 多 样 及 不 断 变 化 的 需 求 。” 根 据 职 总 文 告 , 新 传 媒 和 日 本 贸 易 企 业 住 友 商 事 亚 洲 和 大 洋 洲 (Sumitomo Corporation Asia & Oceania) 获 颁 公 司 表 扬 奖 牌 ( 金 )。 另 有 20 家 企 业 及 机 构 , 包 括 公 共 巴 士 业 者 Go-Ahead 新 加 坡 得 到 公 司 表 扬 奖 牌 。 通 过 应 用 简 化 工 作 流 程 年 长 巴 士 车 长 也 适 应 Go-Ahead 新 加 坡 在 本 地 聘 用 超 过 1000 名 员 工 , 其 中 逾 800 人 是 巴 士 车 长 , 所 有 本 地 车 长 都 受 益 于 渐 进 式 薪 金 模 式 , 除 收 入 增 加 , 技 能 也 获 提 升 。 Go-Ahead 新 加 坡 也 响 应 职 总 号 召 , 成 立 企 业 培 训 委 员 会 。 公 共 巴 士 业 者 Go-Ahead 新 加 坡 获 颁 职 总 劳 动 节 奖 章 公 司 表 扬 奖 牌 。 公 司 执 行 总 监 李 则 隆 透 露 , 在 设 立 企 业 培 训 委 员 会 及 引 进 新 技 术 后 , 成 功 提 高 生 产 力 。( 梁 麒 麟 摄 ) 公 司 执 行 总 监 李 则 隆 受 访 时 告 诉 《 联 合 早 报 》, 他 们 采 取 技 术 创 新 方 式 , 来 与 巴 士 车 长 共 同 前 进 。 他 透 露 , 所 有 车 长 都 会 获 得 公 司 派 发 、 装 有 “BC Click” 应 用 的 智 能 手 机 , 这 款 应 用 数 码 化 和 简 化 车 长 日 常 工 作 流 程 , 比 如 可 网 上 提 交 车 辆 状 况 检 查 和 事 故 报 告 , 较 年 长 的 车 长 经 过 适 当 培 训 后 , 如 今 也 适 应 科 技 世 界 。 办 公 室 要 处 理 文 件 的 行 政 时 间 随 之 减 少 。 其 他 的 技 术 创 新 , 包 括 使 用 可 实 时 监 测 巴 士 “ 健 康 ”, 如 轮 胎 气 压 是 否 足 够 的 车 载 信 息 系 统 , 从 而 减 少 潜 在 的 车 辆 故 障 和 延 误 事 故 。 李 则 隆 说 , 自 企 业 培 训 委 员 会 成 立 及 引 进 新 技 术 后 , 生 产 力 有 所 提 升 。 随 着 新 加 坡 迈 向 更 清 洁 能 源 车 队 , 除 了 内 部 培 训 ,Go-Ahead 新 加 坡 也 持 续 派 员 到 新 加 坡 巴 士 学 院 、 陆 路 交 通 管 理 局 上 课 , 近 期 也 有 工 程 技 术 人 员 参 与 全 国 电 动 车 专 员 安 全 认 证 课 程 , 多 管 道 不 断 优 化 员 工 电 动 巴 士 相 关 的 知 识 。 此 外 , 合 格 保 安 代 理 协 会 、 新 加 坡 宿 舍 协 会 、 幼 儿 培 育 署 及 客 工 援 助 组 织 康 侍 等 18 家 公 司 、 机 构 及 组 织 , 也 因 支 持 工 运 , 获 颁 工 运 合 作 伙 伴 奖 。 除 了 颁 发 奖 章 给 组 织 , 职 总 也 会 颁 奖 给 贡 献 卓 著 的 工 运 领 袖 、 劳 资 政 三 方 合 作 伙 伴 及 模 范 工 友 , 个 人 得 奖 名 单 将 在 近 期 公 布 。

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 HDB 1-Room 132 150 152 149 140 151 148 139 142 128 127 121 119 128 136 150 143 150 136 136 144 127 124 119 HDB 2-Room 173 199 199 195 183 198 192 183 186 166 168 161 156 169 181 195 190 195 177 177 188 164 165 158 HDB 3-Room 250 292 285 277 264 283 277 266 266 243 238 231 231 250 265 284 273 280 257 259 271 242 239 231 HDB 4-Room 342 398 396 383 360 385 381 363 365 338 327 320 309 341 363 390 381 388 358 355 377 334 330 322 HDB 5-Room 399 463 466 448 416 447 446 427 429 397 379 374 359 399 425 457 450 459 423 417 444 392 386 378 HDB Executive 489 575 568 544 515 546 548 520 523 481 462 458 445 495 522 562 554 562 520 513 546 478 472 462 Apartment 486 578 573 543 500 513 539 523 519 486 446 419 417 476 516 548 536 541 513 501 538 500 451 429 Terrace 821 957 900 872 838 847 885 851 851 785 747 744 714 775 823 881 848 866 817 818 836 785 734 735 Semi-Detached 1,109 1,254 1,224 1,170 1,128 1,126 1,168 1,137 1,141 1,056 1,000 974 960 1,031 1,080 1,173 1,123 1,121 1,072 1,056 1,107 1,016 951 940 Bungalow 2,146 2,432 2,360 2,266 2,220 2,121 2,347 2,192 2,190 2,012 2,004 1,872 1,904 2,016 2,154 2,244 2,175 2,168 2,190 2,074 2,202 2,040 1,950 1,863 Note: The figures exclude electricity consumption for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

SP GROUP SUPPLIER CODE OF CONDUCT Extracted from SP Group’s Anti-Bribery Management System Manual dated 3 September 2020 SUPPLIER CODE OF CONDUCT 1. OBJECTIVE AND SCOPE 1.1 This Supplier Code of Conduct sets out SP Group’s expectations and requirements in relation to doing business with its business associates, such as suppliers, contractors, agents, sales representatives, consultants and others who provide goods or services to SP Group (collectively called “Suppliers”). 1.2 SP Group is committed to doing business and conducting its operations with integrity, honesty and in compliance with all applicable laws and regulations. 1.3 SP Group requires its Suppliers to adopt the same approach when carrying out work on behalf of or providing goods or services to SP Group. SP Group will review its relationships with Suppliers who breach and fail to comply with these requirements. 2. ANTI-BRIBERY & CORRUPTION 2.1 SP Group adopts a zero-tolerance policy towards any form of bribery and corruption. 2.2 In all their interactions and transactions with SP Group, SP Group requires the Suppliers to: 2.2.1 comply with all “Anti-Bribery Laws”, which is defined as: all applicable national, regional, provincial, state, municipal or local laws, rules, regulations, decrees and/or official government orders that prohibit bribery and corruption, such as the Singapore Prevention of Corruption Act (Cap. 241); 2.2.2 never engage in any bribery or corruption; 2.2.3 disclose any actual or potential conflict of interest between the Supplier and SP Group; and 2.2.4 provide full assistance to SP Group regarding any investigation into any breach or alleged breach of Anti-Bribery Laws in relation to the Supplier. 3. COMPLIANCE 3.1 If the Supplier fails to comply with this Supplier Code of Conduct, SP Group may, where applicable, suspend or terminate contract(s) with the Supplier, suspend any payment under contract(s) with the Supplier, report any offence to the appropriate government or regulatory authorities and/or pursue any remedy that is available to SP Group. 3.2 SP Group, in its sole discretion, may debar Suppliers for criminal offences, ethics violations, poor performance, withdrawal of tenders or any other infringements as may be determined by SP Group. Debarred Suppliers will not be allowed to participate in any SP Group tenders during the debarment period. The debarment period typically ranges from 1 to 5 years, depending on the severity of the Supplier infringements. At the end of the debarment period, debarred Suppliers can apply to SP Group’s Procurement department to be qualified as an eligible tenderer again. 1 4. WHISTLEBLOWING POLICY 4.1 Any Supplier who has reason to believe that an SP Group employee, or anyone acting on behalf of SP Group, has engaged or is engaging in bribery, corruption, illegal or any type of unethical behaviour, can promptly report the matter to SP Group's Head of Internal Audit via one of the following communications channels: • Telephone: +65 6684 9178 • Email: whistleblow@spgroup.com.sg • Postal Address: Head, Internal Audit, SP Group, 2 Kallang Sector, Singapore 349277 4.2 A whistle-blowing complaint shall, to the extent possible, include the following information: • Where the whistleblower is employed or whistleblower’s relationship to SP Group; • Date, time & place of the actions/ transactions; • Identity and particulars of the parties involved; • Evidence substantiating the allegations; • Any relevant information concerning the allegations; and • Contact details (to facilitate follow up queries). 4.3 Subject to applicable laws and regulations, SP Group will take reasonable steps to protect the confidentiality and anonymity of the whistleblower consistent with the need to conduct an adequate review. All whistleblowing complaints shall be dealt with independently, fairly and expeditiously. 4.4 SP Group encourages whistleblowers to identify themselves and provide their contact particulars. SP Group is committed to protect whistleblowers under its Whistleblower Policy. Further clarifications are often needed and helpful in facilitating investigations into the whistleblowing complaints. The ability to investigate depends on the sufficiency and quality of the information provided by the whistleblower. 4.5 Except for malicious whistleblowing, a whistleblower who makes a complaint shall be protected against any reprisal. If the results of an investigation show that the whistleblower acted maliciously or did not act in good faith or submits a whistleblowing complaint which he knows to be false, or without a reasonable belief in the truth and accuracy of the information, management will consider and take appropriate actions against the whistleblower. 2 新 加 坡 能 源 集 团 《 供 应 商 行 为 准 则 》 节 选 自 新 加 坡 能 源 集 团 于 2020 年 9 月 3 日 制 定 的 《 反 贿 赂 和 腐 败 管 理 体 系 手 册 》 《 供 应 商 行 为 准 则 》 1. 目 的 和 范 围 1.1 本 《 供 应 商 行 为 准 则 》 规 定 了 新 加 坡 能 源 集 团 对 与 其 业 务 伙 伴 开 展 业 务 的 期 望 和 要 求 , 如 供 应 商 、 承 包 商 、 代 理 商 、 销 售 代 表 、 顾 问 以 及 向 新 加 坡 能 源 集 团 提 供 货 物 或 服 务 的 其 他 企 业 ( 统 称 为 “ 供 应 商 ”)。 1.2 新 加 坡 能 源 集 团 致 力 于 以 诚 信 、 诚 实 以 及 遵 守 所 有 适 用 法 律 法 规 的 原 则 开 展 业 务 和 运 营 。 1.3 新 加 坡 能 源 集 团 要 求 其 供 应 商 在 代 表 其 开 展 业 务 或 向 其 提 供 货 物 或 服 务 时 采 用 一 致 方 法 。 新 加 坡 能 源 集 团 将 审 核 其 与 违 反 和 未 能 遵 守 这 些 要 求 的 供 应 商 的 关 系 。 2. 反 贿 赂 和 腐 败 2.1 新 加 坡 能 源 集 团 对 任 何 形 式 的 贿 赂 和 腐 败 都 采 取 零 容 忍 政 策 。 2.2 新 加 坡 能 源 集 团 要 求 供 应 商 在 与 其 往 来 和 交 易 过 程 中 , 做 到 以 下 几 点 : 2.2.1 遵 守 所 有 “ 反 贿 赂 法 ”, 其 定 义 为 : 遵 守 禁 止 贿 赂 和 腐 败 的 所 有 适 用 的 国 家 、 地 区 、 省 、 州 、 市 或 地 方 法 律 、 规 则 、 条 例 、 法 令 和 / 或 政 府 官 方 命 令 , 如 《 新 加 坡 预 防 腐 败 法 》( 第 241 章 ); 2.2.2 决 不 从 事 任 何 贿 赂 或 腐 败 行 为 ; 2.2.3 披 露 供 应 商 和 新 加 坡 能 源 集 团 之 间 的 任 何 实 际 或 潜 在 利 益 冲 突 ; 以 及 2.2.4 就 与 供 应 商 相 关 的 任 何 违 反 或 涉 嫌 违 反 “ 反 贿 赂 法 ” 的 调 查 , 向 新 加 坡 能 源 集 团 提 供 全 面 协 助 。 3. 合 规 3.1 如 果 供 应 商 未 能 遵 守 《 供 应 商 行 为 准 则 》, 新 加 坡 能 源 集 团 可 在 适 当 的 情 况 下 暂 停 或 终 止 履 行 与 供 应 商 签 订 的 合 同 、 暂 停 支 付 合 同 项 下 的 款 项 、 向 政 府 或 监 管 部 门 报 告 违 反 行 为 和 / 或 寻 求 新 加 坡 能 源 集 团 可 以 采 取 的 救 济 措 施 。 3.2 新 加 坡 能 源 集 团 可 全 权 决 定 因 供 应 商 从 事 刑 事 犯 罪 、 违 反 道 德 规 范 、 表 现 不 佳 、 撤 回 投 标 或 其 认 定 的 任 何 其 他 违 规 行 为 而 禁 止 供 应 商 投 标 。 被 禁 止 的 供 应 商 在 禁 止 期 不 得 参 与 任 何 新 加 坡 能 源 集 团 的 招 标 项 目 。 根 据 供 应 商 违 规 的 严 重 程 度 , 禁 止 期 通 常 为 1 至 5 年 。 禁 止 期 结 束 时 , 被 禁 止 的 供 应 商 可 向 新 加 坡 能 源 集 团 的 采 购 部 门 申 请 再 次 成 为 合 格 投 标 人 。 1 4. 举 报 政 策 4.1 任 何 供 应 商 如 有 证 据 表 明 新 加 坡 能 源 集 团 的 员 工 或 代 表 新 加 坡 能 源 集 团 行 事 的 任 何 人 参 与 或 正 在 参 与 贿 赂 、 腐 败 、 非 法 或 任 何 类 型 的 不 道 德 行 为 , 可 通 过 任 意 以 下 渠 道 立 即 向 新 加 坡 能 源 集 团 的 内 部 审 计 长 报 告 此 事 : • 电 话 :+65 6684 9178 • 邮 箱 :whistleblow@spgroup.com.sg • 邮 寄 地 址 :Head, Internal Audit, SP Group, 2 Kallang Sector, Singapore 349277 4.2 举 报 和 投 诉 的 内 容 应 尽 可 能 包 括 以 下 信 息 : • 举 报 人 的 工 作 单 位 或 举 报 人 与 新 加 坡 能 源 集 团 的 关 系 ; • 行 为 / 或 交 易 发 生 的 日 期 、 时 间 和 地 点 ; • 参 与 方 的 身 份 和 详 细 信 息 ; • 证 实 指 控 的 证 据 ; • 与 指 控 相 关 的 所 有 信 息 ; 以 及 • 联 系 方 式 ( 便 于 后 续 调 查 询 问 )。 4.3 根 据 适 用 的 法 律 法 规 , 为 满 足 充 分 调 查 的 必 要 性 , 新 加 坡 能 源 集 团 将 采 取 合 理 措 施 保 护 举 报 人 的 保 密 和 匿 名 要 求 。 所 有 的 举 报 和 投 诉 都 应 被 独 立 、 公 平 、 及 时 地 处 理 。 4.4 新 加 坡 能 源 集 团 鼓 励 举 报 人 表 明 身 份 , 并 提 供 联 系 方 式 。 新 加 坡 能 源 集 团 致 力 于 根 据 其 《 举 报 人 政 策 》 保 护 举 报 人 。 通 常 需 要 ( 与 举 报 人 ) 进 一 步 澄 清 , 因 其 有 助 于 调 查 举 报 和 投 诉 。 调 查 能 力 取 决 于 举 报 人 所 提 供 信 息 的 数 量 和 质 量 。 4.5 除 恶 意 举 报 外 , 应 保 护 提 出 投 诉 的 举 报 人 免 受 报 复 。 如 果 调 查 结 果 表 明 , 举 报 人 恶 意 行 事 或 未 诚 信 行 事 或 提 交 了 虚 假 的 举 报 和 投 诉 内 容 或 不 能 合 理 判 断 信 息 的 真 实 性 和 准 确 性 , 管 理 层 将 考 虑 并 采 取 合 理 措 施 处 罚 举 报 人 。 2 Ắ Ứ Ử Ủ Ấ Ủ ừ ổ ệ ố ả ố ố ộ ủ Ắ Ứ Ử Ủ Ấ Ụ Ạ ắ Ứ ử ấ ặ ọ ầ ủ ế ệ ớ ố ủ ẳ ạ ư ấ ầ ạ ạ ệ ư ấ ữ ấ ặ ị ụ ọ ấ ế ế ạ ộ ớ ự ự ủ ấ ả ậ ị ệ ầ ấ ụ ế ậ ươ ự ự ệ ệ ặ ặ ấ ặ ị ụ ẽ ạ ố ệ ớ ấ ạ ủ ầ Ố Ố Ộ ộ ụ ượ ố ớ ấ ứ ố ấ ả ươ ị ớ ầ ấ ả ủ ấ ả ậ ố ố ộ ượ ị ấ ả ậ ắ ị ị ị ặ ệ ứ ủ ủ ệ ự ỉ ể ố ặ ị ươ ấ ố ộ ẳ ạ ư ạ ậ ố ươ ờ ự ệ ấ ố ộ ặ ế ộ ấ ộ ợ ự ế ặ ề ẩ ữ ấ ỗ ợ ầ ủ ề ấ ộ ề ề ấ ạ ặ ộ ạ ậ ố ố ộ ế ấ Ủ) ế ấ ủ ắ Ứ ử ủ ấ ể ỉ ặ ấ ứ ợ ồ ớ ấ ỉ ấ ả ợ ồ ớ ấ ấ ạ ủ ặ ơ ẩ ề ợ ặ ổ ấ ệ ắ ụ ể ụ ề ấ ấ ạ ộ ự ạ ạ ứ ệ ấ ồ ơ ầ ặ ấ ạ ể ượ ị ở ấ ị ấ ẽ ượ ấ ấ ầ ủ ờ ị ấ ờ ấ ườ ừ ế ộ ứ ộ ọ ủ ạ ủ ấ ố ờ ạ ấ ấ ị ấ ể ộ ơ ộ ậ ắ ủ ể ề ệ ở ạ ầ ủ ề ệ Ố ấ ấ ể ằ ộ ủ ặ ấ ạ ệ ặ ố ộ ặ ấ ạ ạ ứ ặ ấ ợ ể ấ ề ố ể ộ ộ ủ ộ ề • ệ ạ • • ị ỉ ư ệ ế ạ ố ạ ể ả ồ • ơ ườ ố ượ ể ụ ặ ố ệ ủ ườ ố ớ • ờ ị ể ủ ộ ị • ế ủ • ằ ứ ứ ộ • ấ ế ộ • ế ạ ể ạ ề ệ ậ ợ ấ ế ậ ị ệ ẽ ự ệ ướ ợ ể ả ệ ả ậ ẩ ủ ườ ố ợ ớ ầ ế ầ ủ ọ ố ả ượ ả ế ộ ộ ậ ằ ế ườ ố ấ ệ ủ ọ ế ả ệ ườ ố ố ủ ệ ườ ầ ế ữ ệ ạ ề ệ ậ ợ ộ ề ề ố ả ề ụ ộ ự ầ ủ ấ ượ ủ ượ ấ ở ườ ố ạ ừ ệ ố ườ ố ẽ ượ ả ệ ỏ ấ ự ả ế ế ả ề ấ ườ ố ộ ặ ộ ệ ặ ử ố ế ự ậ ặ ố ưở ợ ằ ự ậ ả ẽ ộ ợ ố ớ ườ ố

Search Average-Electricity-Consumption--kWh-_Dec-23-to-Nov-24.xlsxhttps://www.spgroup.com.sg/dam/spgroup/docs/our-services/utilities/tariff-information/Average-Electricity-Consumption--kWh-_Dec-23-to-Nov-24.xlsx Consumption_Elect Average consumption of Electricity (kWh) Premises Types Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 HDB 1-Room 135 126 126 132 150 152 149 140 151 148 139 142 HDB 2-Room 176 164 167 173 199 199 195 183 198 192 183 186 HDB 3-Room 247 236 241 250 292 285 277 264 283 277 266 266 HDB 4-Room 342 321 330 342 398 396 383 360 385 381 363 365 HDB 5-Room 401 367 381 399 463 466 448 416 447 446 427 429 HDB Executive 478 456 474 489 575 568 544 515 546 548 520 523 Apartment 483 430 435 486 578 573 543 500 513 539 523 519 Terrace 804 740 794 821 957 900 872 838 847 885 851 851 Semi-Detached 1,065 1,019 1,038 1,109 1,254 1,224 1,170 1,128 1,126 1,168 1,137 1,141 Bungalow 2,075 2,106 1,951 2,146 2,432 2,360 2,266 2,220 2,121 2,347 2,192 2,190 Note: The figures exclude electricity consumption for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Website-Data-Dec21-to-Nov23--Elect--.xlsxhttps://www.spgroup.com.sg/dam/spgroup/docs/our-services/utilities/tariff-information/Website-Data-Dec21-to-Nov23--Elect--.xlsx Consumption_Elect Average consumption of Electricity (kWh) Premises Types Jun-21 Dec-21 Jan-22 Feb-22 Mar-22 Apr-22 May-22 Jun-22 Jul-22 Aug-22 Sep-22 Oct-22 Nov-22 Dec-22 Jan-23 Feb-23 Mar-23 Apr-23 May-23 Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 HDB 1-Room 154 146 137 135 128 140 145 150 139 143 139 132 130 127 125 121 111 127 142 152 147 145 143 146 144 HDB 2-Room 204 191 183 182 169 183 189 199 186 186 184 172 171 165 166 158 148 166 185 202 190 190 189 190 188 HDB 3-Room 292 267 253 253 239 259 268 276 259 264 257 245 245 235 233 226 212 242 270 288 271 272 269 274 269 HDB 4-Room 400 369 351 349 329 354 370 380 356 361 354 333 334 320 318 309 289 326 367 391 371 371 367 374 370 HDB 5-Room 465 433 406 408 382 411 431 445 414 420 416 388 389 373 369 363 338 381 428 456 437 434 427 437 436 HDB Executive 574 525 497 498 470 500 527 543 506 514 504 472 476 448 453 443 414 473 528 561 531 536 528 541 530 Apartment 609 548 497 503 488 533 573 576 527 523 519 498 496 469 450 425 414 465 543 585 546 514 515 537 541 Terrace 891 828 789 811 771 816 873 865 817 833 815 781 785 752 748 727 686 756 867 902 868 866 859 890 881 Semi-Detached 1,225 1,133 1,078 1,099 1,029 1,090 1,196 1,174 1,092 1,097 1,091 1,030 1,054 995 997 962 930 1,024 1,182 1,233 1,159 1,134 1,150 1,187 1,174 Bungalow 2,433 2,210 2,194 2,141 2,063 2,218 2,365 2,403 2,168 2,144 2,146 2,004 2,182 1,986 2,073 1,938 1,901 2,016 2,303 2,482 2,320 2,219 2,298 2,308 2,358 Average-Gas-Consumption--kWH-_Sep-24-to-Aug-25.xlsxhttps://www.spgroup.com.sg/dam/spgroup/docs/our-services/utilities/tariff-information/Average-Gas-Consumption--kWH-_Sep-24-to-Aug-25.xlsx Consumption_Gas Average consumption of Gas (kWh) Premises Types Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 HDB 1-Room 35 34 35 34 34 39 36 39 35 36 31 34 HDB 2-Room 36 34 35 35 35 37 35 38 37 36 33 34 HDB 3-Room 51 49 50 49 49 51 49 52 50 50 47 49 HDB 4-Room 63 61 62 60 60 63 62 65 62 62 58 60 HDB 5-Room 70 68 69 66 65 70 70 72 68 68 64 67 HDB Executive 74 72 73 69 68 75 74 77 73 72 69 71 Apartment 86 88 88 85 84 92 93 95 87 84 76 81 Terrace 105 107 108 108 99 108 107 107 103 105 96 100 Semi-Detached 120 117 120 117 115 124 121 123 117 120 116 120 Bungalow 198 206 202 179 195 192 202 205 195 186 188 177 [20241008] Lianhe Zaobao - SP Group clinches Pinnacle Award againhttps://www.spgroup.com.sg/dam/jcr:0f93382b-5803-48d3-9c0e-815a5d0396a2 [Info] Understanding Your Utilities Bill (Updated 28.02.2025-v2)https://www.spgroup.com.sg/dam/jcr:daa2f8b3-fce8-4f8b-8442-b42dadf45b09/%5BInfo%5D%20Understanding%20Your%20Utilities%20Bill%20(Updated%2028.02.2025-v2).pdf Understanding Your Utilities Bill Key Features Front Page 1 183.56 1 Payment Details This is the total amount payable for the current month and the payment due date. 2 3 4 5 Account Summary The billing period, date of the bill, account type and amount of deposit are provided here. Consumption Graphs These bar graphs reflect your electricity, gas and water consumption. They allow you to monitor your usage pattern of each service and compare with your neighbours and the national average. The neighbour average is derived based on the average usage of similiar housing types within a block or street for landed premises. Useful Tips You will find tips and advice on how to be more energy and water efficient. Total Charges for the Month Total charges for the current month, before accounting for any outstanding balance. 2 3 4 City Energy Pte. Ltd (as Trustee SAMPLE 5 69.56 15.16 $183.56 6 Bill Stub For payment by cheque, please fill in the details and mail this portion with the cheque. For payment at Customer Service Centres, this portion will be retained by SP Services for record. 6 SP Services Ltd, Privy Box No. 920277 Singapore 929292. 183.56 7 Key Features Back Page 8 9 10 11 12 Energy of City Energy Trust 30.57 168.40 SAMPLE $183.56 $183.56 1.0000 23.70 15.29 69.56 168.40 168.40 9 15.16 15.16 $183.56 This bill serves as a tax invoice for the collection of: -.Electricity charges for SP Services Ltd. and SP PowerAssets Ltd. (200302108D) or Tuas Power Supply Pte Ltd (200004985K) -.Gas charges for City Energy Ptd. Ltd. (as Trusteee of City Energy Trust) (M90356440A) -.Water charges, NEWater charges, water conservation tax and waterborne tax for the Public Utilities Board (MB-8100014-4) -.Refuse removal fee for SembWaste Pte. Ltd. (M2-8922032-1) or Veolia ES Singapore P/L (199804675H) or Colex Environmental Pte. Ltd. (201133348M) or 800 Super Waste Management Ptd. Ltd. (M2-0073013-5) or TEE Environmental Pte. Ltd. (200106873W) or ALBA W&H SmartCity Pte. Ltd. (201938124E) -.Chilled Water charges for SP Home Cooling Pte. Ltd (201924654M) The amount of GST shown on the bill is calculated based on the sum of the GST charged for each individual item. 7 8 9 10 Summary of Charges This section shows any balance brought forward from the previous month and the total amount payable for the month. Summary of U-Save This section shows GST Vouchers received, U-Save used and the remaining balance . Breakdown of Charges This reflects the number of units of water, electricity and gas you have used in the billing period. The Waterborne Tax goes towards meeting the cost of treating used water and maintaining the used water network. It is charged based on the volume of water usage. A water conservation tax is charged for the use of water. It is levied by the Government to reinforce the importance of conserving water. Charges for refuse removal vary depending on the type of premises and the geographical location. Meter Reading Your utilities meters are read once every 2 months. In the months when your meters are not read, you may follow the instructions here to submit your meter reading. 13 . . GIRO Set up eGIRO via SP app or SP Utilities Portal SP app View and pay your bills via the app. • Debit/Credit cards (VISA, MasterCard, AMEX) PayNow QR Generate a QR code unique to your account on the SP app or at our SP Utilities Portal to pay your bill. Internet Banking Select “SP Services” as the Billing Organisation at your bank’s portal. 11 12 Notices Important announcements and messages will be reflected here. Contact Information For any queries or emergencies, you can find the necessary numbers for all your utilities here. We may, from time to time, contact you to obtain feedback or inform you about the services and offers of SP Services and its trusted partners. Please visit www.spgroup.com.sg to read our T&Cs. 13 Payment Options You can find all the payment options available and choose one that is most convenient for you. Key Features Front Page 1 2 3 Security Deposit TL Cash Deposit Security deposit held by SP PowerAssets who is the Transmission Licensee. Understanding Your Utilities Bill Buying from Wholesale Electricity Market MSSL Cash Deposit Security deposit held by SP Services who is the Market Support Services Licensee. Summary of Charges This section shows any balance brought forward from the previous month and the total amount payable for the month. Electricity Supply Charges This reflects the cost of electricity supplied based on the amount of electricity consumed during the billing period. It reflects the gross electricity usage and electricity rate based on the Uniform Singapore Energy Price (USEP) and other ancillary charges. Please refer to https://www.home.emcsg.com for more information. 2 3 4 5 6 7 664-000001-00001-0001 XX XX XX XX 1 kWh kWh kWh kWh Unit kWh kWh Unit Unit : : DOM-SRLP : : This is your tax invoice for 2 KALLANG SECTOR #01-01 SINGAPORE 349277 97.26 $219.21 : Privy Box. No. 920277 Singapore 929292 SAMPLE XX 4 Vesting Contract Debit / Credit This reflects the allocated portion of vesting contract charges based on your electricity consumption. The amount of Vesting Contract Debit/Credit varies based on each users’ consumption pattern. For more information on vesting contracts, please visit Energy Market Authority’s website www.ema.gov.sg. 8 SP Services Ltd, Privy Box No. 920277 Singapore 929292. ( ) $219.21 5 6 Transmission Charges This refers to network costs charged for the use of SP PowerAssets transmission system, which is used to transmit electricity to consumer premises. For accounts with low-tension supplies, only the Off Peak and Peak Period charges are charged. Recurring Market Support Service Charges This reflects the cost of market support services such as meter reading and data management provided by SP Services, the Market Support Services Licensee. For more details on Recurring Market Support Service Charges, please refer here. 7 8 9 3 0 8 0 X X X X X 0 0 0 0 0 0 0 2 1 7 6 0 Non-Recurring Transmission Charges and Market Support Service Charges The Non-Recurring Transmission Charges and Market Support Service Charges are only applicable for ad-hoc or special requests. For more details on Non-Recurring Charges, please refer here . Bill Stub For payment by cheque, please fill in the details and mail this portion with the cheque. For payment at Customer Service Centres, this portion will be retained by SP Services for record. PLE : : DOM-SRLP : : : XX Key Features Back Page 664-000002-00002-0001 This is your tax invoice for 2 KALLANG SECTOR #01-01 SINGAPORE 349277 9 Non-Recurring Financial Charges This refers to one-time charge, where applicable, for security deposits, late payment charges and pink notice fees. 9 10 Cumulative Metered Electricity Usage (kWh) This refers to the total electricity usage within your billing period. 10 11 12 XX XX 9 7.25 7.25 97.26 11 Losses and Unaccounted for Electricity (kWh) This refers to electricity losses in the transmission system and is computed by multiplying the Cumulative Metered Electricity Usage by the Transmission Loss Factor, as approved by the Energy Market Authority. 13 14 To avoid an estimated bill next month, please submit your meter readings 3 days before 5pm on 03 Apr 20XX via the SP app. 12 13 14 Gross Electricity Usage (kWh) This is the sum of ‘Cumulative Metered Electricity Usage’ and ‘Losses and Unaccounted for Electricity’. Peak Interval Electricity Usage (kW) This is the maximum electricity usage per half-hourly interval recorded in the billing period. Bar Graph for Past Consumption These bar graphs reflect your monthly electricity consumption. The graphs help you to monitor your usage patterns and compare your consumption versus that of your neighbours and the national average. The average consumption of your neighbour is computed based on the average usage of similar housing types within a block or street for landed premises. Electricity Tariff Revision for the Period 1 April to 30 June 2025https://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Electricity-Tariff-Revision-for-the-period-1-April-to-30-June-2025 Media Release Electricity Tariff Revision for the Period 1 April to 30 June 2025 Singapore, 28 March 2025 – For the period from 1 April to 30 June 2025, the electricity tariffs (before GST) for households will remain unchanged compared with the previous quarter. The overall electricity tariff (before GST), including tariffs for non-households, will increase by an average of 0.1% or 0.04 cent per kWh compared with the previous quarter. SP Group reviews the electricity tariffs every quarter based on guidelines set by the electricity industry regulator, Energy Market Authority (EMA). The electricity tariffs may fluctuate quarter to quarter due to volatile global fuel prices. Please refer to Appendix 1 for the components of the electricity tariff, Appendix 2 for the electricity tariffs approved by EMA, and Appendix 3 for the average monthly electricity bill for households. Appendix 1 BREAKDOWN OF ELECTRICITY TARIFF The electricity tariff consists of the following four components: Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of fuel and power generation. The fuel cost is the cost of imported natural gas, which is tied to oil prices by commercial contracts. The cost of power generation covers mainly the costs of operating the power stations, such as the manpower and maintenance costs, as well as the capital cost of the stations. Network costs (paid to SP Group): This is to recover the cost of transporting electricity through the power grid. Market Support Services Fee (paid to SP Group): This is to recover the costs of billing and meter reading, data management, retail market systems as well as market development initiatives. Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system.   Q2 2025 TARIFF FOR HOUSEHOLDS (before 9% GST) Appendix 2 ELECTRICITY TARIFFS FROM 1 APRIL 2025 Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS FOR HOUSEHOLDS TARIFF WEF 1 APRIL 2025 (before GST) Average-Water-Consumption--CuM-_Oct-24-to-Sep-25.xlsxhttps://www.spgroup.com.sg/dam/spgroup/docs/our-services/utilities/tariff-information/Average-Water-Consumption--CuM-_Oct-24-to-Sep-25.xlsx Consumption_Water Average consumption of Water (CuM) Premises Types Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 HDB 1-Room 7.9 8.1 7.8 7.8 7.8 7.2 7.8 7.8 8.1 7.8 8.1 8.0 HDB 2-Room 9.2 9.3 9.0 9.0 9.1 8.4 9.0 9.0 9.1 9.0 9.3 9.2 HDB 3-Room 12.2 12.2 12.0 11.9 12.0 11.2 12.0 12.0 12.1 11.8 12.2 12.3 HDB 4-Room 15.3 15.5 15.1 14.9 15.2 14.3 15.3 15.1 15.4 14.9 15.4 15.6 HDB 5-Room 16.7 17.0 16.4 16.1 16.7 15.8 16.8 16.5 16.8 16.2 16.9 17.1 HDB Executive 18.5 18.8 18.1 17.9 18.7 17.8 18.8 18.4 18.7 18.2 18.8 19.2 Apartment 13.8 13.8 13.3 12.8 13.0 12.7 13.7 13.5 13.4 12.8 13.3 13.9 Terrace 25.9 26.2 25.6 24.7 25.7 24.7 25.7 25.1 25.6 25.1 26.1 26.5 Semi-Detached 31.4 32.2 30.9 30.4 30.6 29.8 31.0 30.4 30.9 30.5 32.0 32.5 Bungalow 52.4 52.4 50.2 49.8 49.4 48.6 51.5 48.4 49.7 49.3 50.9 53.6 Distribution Switchboard Maintenance for Commercial and Industrial Low Voltage Installation (SS538).pdfhttps://www.spgroup.com.sg/dam/jcr:1cd219c5-a8b3-4242-8611-8ffb2653016d/Distribution%20Switchboard%20Maintenance%20for%20Commercial%20and%20Industrial%20Low%20Voltage%20Installation%20(SS538).pdf Singapore Institute of Power and Gas Distribution Switchboard Maintenance for Commercial and Industrial Low Voltage Installation (SS538) Course Code: ENO51 COURSE OBJECTIVES Upon completion of this course, participants will be able to: • Know the applications of IEC 61439 and SS:619 • Understand the constructional requirements of Low Voltage (LV) Switchboard, and protection for the switchboard closure • Understand the testing requirements, making and breaking capacity, and form of internal segregation • Learn the types, characteristics, and applications of switchboard protection relay • Understand the SS538:2008 requirement on maintenance of LV Switchboard • Know the procedures for switchboard maintenance MAIN CONTENTS • Applications of IEC 61439 • Constructional requirements of LV Switchboard • Testing requirements, making and breaking capacity, forms of segregation • Switchboard protection relay • SS538 Code of Practice for Maintenance • Switchboard maintenance METHODOLOGY Lecture TARGET AUDIENCE Technical staff who wishes to acquire knowledge and perform maintenance work of electrical equipment in electrical installations COURSE DETAILS Duration : 7 hours Mode of Delivery : Face-to-face or Synchronous E-learning Certification : SIPG Certificate of Completion PDU by PE Board : 7 Additional Requirement/s : Not applicable COURSE FEES Full Course Fee : S$800(before GST) For Singapore Citizens/PR/LTVP+* : Not applicable For Singapore Citizens (40 years old and above) : Not applicable Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0323 Singapore Institute of Power and Gas ADDITIONAL REMARKS • Trainee must attain at least 75% attendance rate and pass the assessment to receive Certificate of Completion and funding grant (if applicable). • Subsidy of up to 70% is applicable for Singapore Citizens, Permanent Residents or Long-Term Visitor Pass Plus (LTVP+) Holders, subject to funding agency’s approval. • Enhanced subsidy of up to 90% is applicable for Singapore Citizens aged 40 years and above, subject to funding agency’s approval. Note that GST payable will be computed from fee after 70% funding. • Professional Development Unit (PDU) is applicable for Professional Engineers registered under the Professional Engineers (PE) Board only. • All published fees are subject to prevailing GST. CONTACT US For more information, please contact SIPG at +65 6916 7930 or email training-institute@spgroup.com.sg. OTHER SIPG COURSES For more courses, visit our website at: https://www.spgroup.com.sg/about-us/training or Scan the QR code below: Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0323 -20251006--The-Sunday-Times---SP-Group-donates--1m-to-charity-supporting-kids-from-lower-Income-families.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2025/-20251006--The-Sunday-Times---SP-Group-donates--1m-to-charity-supporting-kids-from-lower-Income-families.pdf Volunteers from SunCare SG guiding beneficiaries in an “ocean clean-up” game at its Children’s Day event in Punggol on Oct 4. The $1 million donation from utilities provider SP Group, which will be disbursed over three years, will go towards the charity’s initiatives such as refurbishing homes and providing nutritious food for children. ST PHOTO: JASON QUAH SP Group donates $1m to charity supporting kids from lower-income families Claudia Tan When their eldest son was four and showing signs of speech delay, Mr Muhammad Hafiz Sapeh, who is in his 30s, and his wife worried that the boy would struggle to keep up with his peers in school. To help him, a social worker recommended that the couple send him for reading classes at SunCare SG every Saturday. Now seven, Muhammad Adam Qayyum Muhammad Hafiz, is one of 200 children receiving support from SunCare SG, a charity that helps children and young people. On weekdays, he attends You Shine, an after-school programme that includes games, arts, sports and literacy classes. Adam is also a mentee under You Power, a mentoring programme that takes place on Saturdays. The programmes are free and open to all children who require help. Since joining SunCare SG’s programmes three years ago, Adam has become more confident in his speech and has made vast improvements in his schoolwork. He has also become more outgoing and bubbly, said his mother Nur Adilah Zuraime, who is in her 20s. During a SunCare SG Children’s Day event on Oct 4, Adam proudly told reporters of his aspiration to become a police officer one day. Besides helping Adam with literacy, SunCare SG has also helped the family of six by providing necessities such as milk powder and diapers. It has also improved their living conditions by providing home upgrades such as a bunk bed and an air-conditioning unit. “Three of our children have eczema, which flares up whenever the weather gets very hot,” Madam Adilah said. “We tried using several fans to (alleviate their condition), but that doesn’t really work.” With the provision of these items, Mr Hafiz hopes that his family’s quality of life will improve. The bunk bed allows Mr Hafiz, who previously slept in the living room, to join his wife and children in the sole bedroom. To assist more families such as Mr Hafiz’s, utilities provider SP Group donated $1 million to Sun- Care SG to support its initiatives in improving the lives of lower-income families. The announcement was made during a Children’s Day event at the Lighthouse, a pop-up run by SunCare SG at Block 211A Punggol Walk. Deputy Prime Minister Gan Kim Yong and Senior Minister of State for National Development Sun Xueling attended the event to witness the presentation of the donation to SunCare SG. The money, which will be disbursed over three years, will go towards the charity’s initiatives such as refurbishing homes and providing nutritious food for children. Mr David Ong, a board member of SunCare SG, said: “It could be as basic as painting, furnishing or providing them with a mattress.” The aim of these improvements is to make the homes of beneficiaries more conducive places to live in, he added. The funds will also be used to help parents upskill, enabling them to get better jobs to support their families. One such beneficiary is Mr Soo De Nian, 33, who is the sole breadwinner of his family of six. His wife Eileen Ho, 34, is a homemaker who takes care of their four children, aged between one and nine. Mr Soo is currently working as a food delivery rider. With support from SunCare SG, he is now enrolled in a course aimed at preparing him for a role in food and beverage operations. Their eldest daughter Deborah attends the You Power and You Shine programmes and is also part of You Sparkle, the charity’s community choir. Ms Sun said: “At Lighthouse, we believe in having meaningful activities where children can come together, play, make friends and (be able) to talk to people about their feelings and regulate their emotions so they grow up strong, healthy and happy. “So I’m very grateful today that we have SP Group joining us in this endeavour, and through their donation of $1 million to SunCare SG, we are able to continue our programmes here.” claudiatan@sph.com.sg Website-Data-Oct21-to-Sep23--Elect-.xlsxhttps://www.spgroup.com.sg/dam/spgroup/docs/our-services/utilities/tariff-information/Website-Data-Oct21-to-Sep23--Elect-.xlsx Consumption_Elect Average consumption of Electricity (kWh) Premises Types Jun-21 Oct-21 Nov-21 Dec-21 Jan-22 Feb-22 Mar-22 Apr-22 May-22 Jun-22 Jul-22 Aug-22 Sep-22 Oct-22 Nov-22 Dec-22 Jan-23 Feb-23 Mar-23 Apr-23 May-23 Jun-23 Jul-23 Aug-23 Sep-23 HDB 1-Room 154 140 144 146 137 135 128 140 145 150 139 143 139 132 130 127 125 121 111 127 142 152 147 145 143 HDB 2-Room 204 184 190 191 183 182 169 183 189 199 186 186 184 172 171 165 166 158 148 166 185 202 190 190 189 HDB 3-Room 292 260 261 267 253 253 239 259 268 276 259 264 257 245 245 235 233 226 212 242 270 288 271 272 269 HDB 4-Room 400 352 354 369 351 349 329 354 370 380 356 361 354 333 334 320 318 309 289 326 367 391 371 371 367 HDB 5-Room 465 407 410 433 406 408 382 411 431 445 414 420 416 388 389 373 369 363 338 381 428 456 437 434 427 HDB Executive 574 499 495 525 497 498 470 500 527 543 506 514 504 472 476 448 453 443 414 473 528 561 531 536 528 Apartment 609 512 540 548 497 503 488 533 573 576 527 523 519 498 496 469 450 425 414 465 543 585 546 514 515 Terrace 891 772 768 828 789 811 771 816 873 865 817 833 815 781 785 752 748 727 686 756 867 902 868 866 859 Semi-Detached 1,225 1,030 1,049 1,133 1,078 1,099 1,029 1,090 1,196 1,174 1,092 1,097 1,091 1,030 1,054 995 997 962 930 1,024 1,182 1,233 1,159 1,134 1,150 Bungalow 2,433 2,041 2,186 2,210 2,194 2,141 2,063 2,218 2,365 2,403 2,168 2,144 2,146 2,004 2,182 1,986 2,073 1,938 1,901 2,016 2,303 2,482 2,320 2,219 2,298 [20200229] The Straits Times - H is for clean, alternative powerhttps://www.spgroup.com.sg/dam/jcr:18cfb2eb-a54d-4fbb-988c-d9024a47a6a2 B10 | THE STRAITS TIMES | SATURDAY, FEBRUARY 29, 2020 | The potential of green hydrogen Hydrogen gas is a fuel with plenty of potential. But because it is highly combustible, managing it safely is key. Energy utilities firm SP Group has found a way to do this, HOW IT WORKS 1 Solar panels Sunlight is harnessed and converted into electricity. This electricity is used mainly to power the lights, computers and air-conditioners in the building. 1 Battery and power conversion system with hydrogen generated using renewable energy. Its concept lab at Woodleigh Park is now 100 per cent powered by renewable energy. Energy management system Metal hydride storage tanks 3 4 Fuel cell ADVANTAGES OF HYDROGEN ENERGY SYSTEM • Hydrogen gas is generated using a renewable energy source, instead of fossil fuels. • Hydrogen is stored in a safe way. • Overcomes challenges such as the intermittency of sunshine, since electricity can be "stored" in the metal hydride tanks. 2 Water electrolyser Excess electricity generated by the solar panels during bright, sunny days is channelled to the water electrolyser. At this stage, electricity is used to drive a chemical process known as electrolysis, which separates water (H2O) into its two component elements, hydrogen (H) and oxygen (O). These are collected in gaseous form – hydrogen gas (H2) and oxygen gas (O2). 3 Metal hydride storage tanks The oxygen gas generated in step 2 is discharged into the environment. But the hydrogen gas is stored in metal hydride tanks comprising powder made of a special metal alloy. The hydrogen gas is absorbed by the metal alloy, allowing the gas to be stored safely at low pressure. Fuel cell When electricity is needed during periods when there is no sunlight, such as at night or during cloudy days, the hydrogen stored in the tanks is converted back into hydrogen gas by heating it with the hot Water electrolyser 2 4 2,000kWh 5 water from the fuel cell. Hydrogen gas is then sent to the fuel cell to combine with oxygen from the atmosphere, to produce electricity and hot water. SP Group’s zero emission building BY THE NUMBERS The energy consumption of the building is around The indoor floor space of the building is 574 sq m a month Approximately the monthly consumption of 4-room HDB flats It’s about the size of a 20-foot container Source: SP GROUP, GOOGLE MAPS STRAITS TIMES GRAPHICS: LEE HUP KHENG H is for clean, alternative power Singapore looking to producing hydrogen the zero-emissions way by tapping solar energy Audrey Tan Environment Correspondent As fossil fuels burn to feed the world’s hunger for energy, the blanket of greenhouse gases in the atmosphere is thickening. But as temperatures climb and extreme weather events pummel various parts of the world, nations are starting to realise that greener ways of powering cities and economies are needed. Renewable energy, such as that from the sun, wind or tides, is a solution that has been widely deployed around the world. But alternative “clean fuels” such as hydrogen gas have also been gaining attention from the research community, including in Singapore. THE ADVANTAGES OF HYDROGEN The main reason hydrogen gas is touted as a “clean” fuel is that it does not produce carbon dioxide when it is burned to produce energy, unlike other forms of fossil fuel. Carbon dioxide is the main greenhouse gas driving global warming. Mr Goh Chee Kiong, chief executive of the new energies business at home-grown energy utilities company SP Group, said: “When hydrogen gas is used as a fuel, it produces water and energy.” But for hydrogen to be a truly green fuel, it has to be generated in a way that also produces zero emissions, he said. Hydrogen is abundant in the environment, but it exists in other forms, such as water and methane. As the United States Department of Energy explains on the website of its Alternative Fuels Data Centre, “one of the challenges of using hydrogen as a fuel comes from being able to efficiently extract it from these compounds”. For example, hydrogen gas can be extracted through a chemical process known as electrolysis, which involves running an electrical current through water to split the water molecule into its component elements. Mr Goh noted: “If the electricity required for electrolysis comes from fossil fuel-generated sources, then hydrogen gas may not be that green after all.” Another potential of hydrogen lies in its energy storage capability, which can be used in tandem with renewable energy systems. Renewable energy sources are often intermittent. Even in sunny Singapore, solar energy has its limits. Overcast days, for instance, make it harder for solar panels to do their job. But if excess electricity produced during sunny, cloudless days can be stored, such zero-emissions electricity can power offices and homes even when there is no sunlight. Traditional energy storage options include lithium ion batteries, which function like the regular batteries used in home appliances. But the drawback is that these gradually lose their charge over time. Mr Goh noted the potential of hydrogen fuel cells, which, in essence, work like batteries in that they can “store” electricity generated: “In temperate countries, there is plenty of sunshine during the summer months. “If excess renewable energy generated during this period can be stored effectively over months, this green energy can be used again during the winter months, when energy consumption for heating is expected to go up.” Professor Subodh Mhaisalkar, executive director of the Energy Research Institute at Nanyang Technological University (NTU), said batteries are an energy storage technology, whereas hydrogen can be used for energy storage and electricity generation. He said: “With significantly higher energy per kilogram compared with batteries, hydrogen is an ideal long-term large-scale energy storage solution. Batteries, on the other hand, are more suitable for applications that need short response periods of minutes to hours.” But despite hydrogen’s advantages, some obstacles to its wider use are that it is expensive and easily combustible. Research is ongoing to lower the costs and also make it safer to transport and use. A SINGAPORE PILOT In Singapore, SP Group is trialling a hydrogen energy system at its concept lab in Woodleigh. The system, developed in partnership with investment firm Marubeni Corporation and Tohoku University in Japan, generates green hydrogen through electrolysis powered by solar energy. The hydrogen is then stored in special tanks comprising a metal alloy. Hydrogen atoms bind to the metal alloy, allowing it to be stored safely at low pressure. Since October last year, the building, which consumes about 2,000 kilowatt hours of electricity a month – equivalent to the monthly usage of five four-room Housing Board flats – has been able to operate independently from the national grid. SP Group said this makes the building the first zero-emission building in South-east Asia. There are other “net-zero” energy buildings here, which typically harness solar energy. These buildings produce more energy than they consume, but may still draw from the national grid at night. While the cost of such hydrogen energy systems is high today, more research and greater deployment would bring costs down, Mr Goh said, pointing to a similar trend in solar photovoltaic technology. He declined to reveal the cost of the hydrogen energy system, but said SP Group was investing in the technology as it recognised the potential for such a system to be deployed around the world. Professor Chan Siew Hwa, a hydrogen expert and President’s Chair in Energy at NTU, said hydrogen is an attractive option for Singapore, which has limited renewable energy options. “We have to diversify energy sources beyond that of solar in order to develop energy solutions to meet our electricity needs more reliably and quickly. Hydrogen has stood up to be a promising choice for Singapore’s future energy outlook,” he said. audreyt@sph.com.sg Left: (From far left) SP Group deputy director Lu Yang; Mr Goh Chee Kiong, chief executive of SP Group’s new energies business; and SP Group senior engineer Sethu Sundar Pethaiah standing in front of a hydrogen energy system at its concept lab in Woodleigh. Below: These solar panels are part of SP Group’s trial off-grid system, which uses solar energy to charge up a hydrogen fuel cell, an emerging technology that may help Singapore reduce its fossil fuel reliance. ST PHOTOS: MARCELLIN LOPEZ Historical National Average Household usage (Website Data Mar22 to Feb24).xlsxhttps://www.spgroup.com.sg/dam/jcr:4f316c0c-d116-4e80-9062-858df39c71e6/Historical%20National%20Average%20Household%20usage%20(Website%20Data%20Mar22%20to%20Feb24).xlsx Consumption_Elect Average consumption of Electricity (kWh) Premises Types Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 Mar-26 Apr-26 May-26 Jun-26 Jul-26 HDB 1-Room 151 148 139 142 128 127 121 119 128 136 150 143 150 136 136 144 127 124 119 118 135 139 144 139 HDB 2-Room 198 192 183 186 166 168 161 156 169 181 195 190 195 177 177 188 164 165 158 158 181 185 192 186 HDB 3-Room 283 277 266 266 243 238 231 231 250 265 284 273 280 257 259 271 242 239 231 234 264 267 281 268 HDB 4-Room 385 381 363 365 338 327 320 309 341 363 390 381 388 358 355 377 334 330 322 325 365 369 388 369 HDB 5-Room 447 446 427 429 397 379 374 359 399 425 457 450 459 423 417 444 392 386 378 383 430 435 459 434 HDB Executive 546 548 520 523 481 462 458 445 495 522 562 554 562 520 513 546 478 472 462 474 525 528 557 528 Apartment 513 539 523 519 486 446 419 417 476 516 548 536 541 513 501 538 500 451 429 450 509 544 559 521 Terrace 847 885 851 851 785 747 744 714 775 823 881 848 866 817 818 836 785 734 735 722 788 830 870 827 Semi-Detached 1,126 1,168 1,137 1,141 1,056 1,000 974 960 1,031 1,080 1,173 1,123 1,121 1,072 1,056 1,107 1,016 951 940 939 1,007 1,073 1,132 1,078 Bungalow 2,121 2,347 2,192 2,190 2,012 2,004 1,872 1,904 2,016 2,154 2,244 2,175 2,168 2,190 2,074 2,202 2,040 1,950 1,863 1,918 2,054 2,212 2,279 2,164 Note: The figures exclude electricity consumption for PAYU customers and customers who are not purchasing electricity at the regulated tariff. 1 2 3 4 5 ..... 87

Singapore Institute of Power and Gas Introduction to Code of Practice for Gas Installation (SS608:2015) and its Applications Course Code: GRG03 COURSE OBJECTIVES Upon completion of this course, participants will be able to: • Know the essential requirements for the safe and good practices in gas service work • Understand the design, materials, installation, testing, commissioning and maintenance of the gas installations and appliances MAIN CONTENTS • Introduction to SS608:2015 (Scope & applications) • Definitions • Design • Pipework • Materials • Installation • Testing & Commissioning • Inspection & Maintenance METHODOLOGY Lecture TARGET AUDIENCE Technical staff who wish to acquire knowledge and perform gas service work COURSE DETAILS Duration : 7 hours Mode of Delivery : Face-to-face or Synchronous E-learning Certification : SIPG Certificate of Completion PDU by PE Board : Pending Additional Requirement/s : Not applicable COURSE FEES Full Course Fee : S$800 (before GST) For Singapore Citizens/PR/LTVP+* : Not applicable For Singapore Citizens (40 years old and above) : Not applicable Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0323 Singapore Institute of Power and Gas ADDITIONAL REMARKS • Trainee must attain at least 75% attendance rate and pass the assessment to receive Certificate of Completion and funding grant (if applicable). • Subsidy of up to 70% is applicable for Singapore Citizens, Permanent Residents or Long-Term Visitor Pass Plus (LTVP+) Holders, subject to funding agency’s approval. • Enhanced subsidy of up to 90% is applicable for Singapore Citizens aged 40 years and above, subject to funding agency’s approval. Note that GST payable will be computed from fee after 70% funding. • Professional Development Unit (PDU) is applicable for Professional Engineers registered under the Professional Engineers (PE) Board only. • All published fees are subject to prevailing GST. CONTACT US For more information, please contact SIPG at +65 6916 7930 or email training-institute@spgroup.com.sg. OTHER SIPG COURSES For more courses, visit our website at: https://www.spgroup.com.sg/about-us/training or Scan the QR code below: Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0323

计 划 2020 年 全 岛 设 500 个 公 共 充 电 站 供 电 动 车 充 电 李 佩 家 报 道 / 摄 影 pklee@sph.com.sg 新 能 源 集 团 计 划 2020 年 在 全 岛 设 置 500 个 公 共 充 电 站 , 供 电 动 车 充 电 , 形 成 充 电 网 络 。 这 些 充 电 站 将 设 置 在 商 场 、 住 宅 区 、 商 业 区 和 工 业 区 等 。 首 批 30 个 充 电 站 将 在 今 年 底 开 始 开 放 使 用 。 公 众 可 通 过 新 能 源 集 团 开 发 的 手 机 应 用 进 行 电 子 付 款 、 收 到 关 于 充 电 站 的 地 点 、 充 电 时 间 和 能 否 即 时 使 用 的 消 息 , 也 能 通 过 手 机 应 用 预 约 使 用 充 电 站 。 充 电 服 务 的 收 费 将 在 年 底 公 布 。 充 电 站 将 包 括 直 流 充 电 器 (DC) 和 交 流 充 电 器 (AC)。 在 500 个 充 电 站 中 , 有 超 过 100 个 是 50 千 瓦 (kW) 的 直 流 充 电 站 。 新 能 源 集 团 战 略 发 展 总 监 吴 自 强 说 :“ 本 地 目 前 最 普 遍 电 动 车 AC 充 电 器 的 电 力 是 7.4 千 瓦 , 对 比 新 能 源 AC 与 DC 充 电 站 的 22 千 瓦 至 50 千 瓦 , 充 电 速 度 将 提 高 三 至 七 倍 。AC 充 电 时 间 也 从 8 小 时 大 幅 减 低 至 半 小 时 。” 他 表 示 , 设 立 公 共 充 电 站 能 避 免 公 众 因 为 担 心 驾 ▲ 技 术 人 员 伊 斯 玛 迪 示 范 使 用 新 能 源 集 团 总 部 的 充 电 站 为 电 动 车 充 电 。 驶 电 动 车 的 途 中 电 力 不 足 , 而 不 选 择 购 买 对 环 境 较 好 的 电 动 车 。 为 了 推 广 本 地 电 动 车 的 使 用 , 新 能 源 集 团 的 愿 景 是 未 来 本 地 的 每 个 停 车 场 都 设 有 充 电 站 。

Singapore Power Group Contractor Performance Management System Frequently Asked Question Questions: General .......................................................................................................................................................................................... 6 1. How does your CPMS strengthen partnership and improve safety and performance standard? ... 6 2. Can I opt out from CPMS and choose to remain under the old CSM scheme? ...................................... 6 3. Will CPMS disadvantage or penalize contractors who have more contracts with SP? ......................... 6 4. We used to be able to get incentives for every contract. Now, I must be in the top 5 to get incentives, in fact you are actually not encouraging us to do the right things. Are we taking a step back? ...................................................................................................................................................................................... 7 5. Why do SP only reward top 5 contractors? In order to motivate us, you should reward whoever that meets certain cut off scores. Similarly, is it fair to suspend the bottom 2 contractors if they have done well but ranked last nonetheless? .................................................................................................................. 7 6. What is the purpose of suspending contractors if your objective is to partner us? ................................ 7 7. For those contractors who is just doing supplying of cables, how does it apply to this CPMS as cable supply category is not covered under CPMS? ......................................................................................... 8 8. Contractors may participate in various SP projects (i.e. Cable laying, milling-and-patching, buildingand-construction etc.) under a single company name and under different roles such as maincontractor and sub-contractor. Kindly confirm if only the main-contractors will be subjected to CPMS, please. .................................................................................................................................................................... 8 9. What happen to my current contracts? Will you make any changes to them? ...................................... 9 10. Are all my demerit points will be wiped clean from 1 Oct? ............................................................................. 9 11. How can I be assured that the demerit points will cease after 1 Oct given it is currently in our contracts? ............................................................................................................................................................................ 9 12. What about my safety incentives? Will it be void after 1 Oct? ...................................................................... 9 13. If I am issued with demerit points just before 1 Oct that cause me to exceed 100 points, will I still be suspended for next 3 months or will it be reset after 1 Oct? Likewise, how does it work if I am serving my suspension now that straddle into 1 Oct?....................................................................................... 10 14. I have many contracts with SP. Some still have quite runway to go while some have only a few months left and some just started less than one month before your quarter end or annual end. So which contracts will be caught under your CPMS for a particular quarter or year?.............................. 10 15. Does this mean that a contractor just gets a job with you at Q4 will have an unfair advantage over contractors who have been carrying out work over the entire year or have many jobs during the year since he has little chance to make mistakes? ............................................................................................. 10 16. How does your suspension work? Assuming I am suspended from Jan to end Mar. There is a tender published in Feb but close only in Apr. Can I participate? ............................................................... 11 17. Similarly, I have submitted my tender when it closed in Mar but you have not awarded yet. But I get suspended from Apr to end Jun, am I still considered for the tender?............................................... 11 18. If someone has already been suspended for the rest of the year already and also, score less than 50 for a quarter during the year or rank bottom 2 at end of year, how do all these overlapping suspension work? ............................................................................................................................................................ 11 19. What will happen to my existing contracts when I get suspended from tender? ................................. 11 Contractor Performance Assessment (CPA) ................................................................................................................... 12 20. What is the annual period of assessment for your CPMS? Given you have start only in 1 Oct 16, when will the first annual period end?.................................................................................................................... 12 21. For the first annual period starting 1 Oct 16, if it is going to be a shortened one instead of full 12 months, will the reward be prorated? Likewise, the suspension period? ............................................... 12 22. How is my reward computed, especially if I have many contracts with varied amounts and outstanding contract periods? ................................................................................................................................... 12 23. What happen if there is tied score that results in more than 5 contractors in Top 5? Likewise, what happen if same thing happens in bottom 2? ....................................................................................................... 12 24. How are you going to rank us? Given the nature of work are different across contractors, is it fair to rank us together? You have to agree that a small contractor is not comparable to a big one. Likewise, someone doing a simple job cannot be compared with another one doing a complex job. ........................................................................................................................................................................................ 13 25. If I happen to score less than 50 for Q4, will I get suspended in the next 3 months which is actually a new year or will this be wiped clean instead since you are starting a new year? ............................. 13 26. Kindly confirm if the bottom-two-annual-ranks and/or BUS suspension in one of the category of work where the non-conformance or violation is unique to the category of work, would affect tender participation in all categories or specific to the category where non-conformance or violation is found please .............................................................................................................................................. 13 27. Who will be assessing me? How do I know if it is an objective process? ............................................... 13 28. Will the CPMS scores be reset annually? ............................................................................................................... 14 29. Can I confirm that for each critical incident, points are deducted at my overall average quarterly score and not just for the contract in question? So, if I have three violations, there will be three points deduction? ........................................................................................................................................................... 14 30. For critical incidents, why are points deducted at contractor level and not only against the contract in question? Is this fair especially if the rest of the contracts are performing well? Should one poor contract wipe out all the other good work I have done? Again, this seems to put contractors with more contracts at a higher risk of scoring poorly. ............................................................................................. 14 31. Can you share with us the detailed scorecard and weightage you will be using to assess us? Just like exam, we must prepare ourselves. .................................................................................................................. 15 32. In the worst case, can a quarterly score go into negative range? ............................................................... 15 33. If I have just started work on a new contract a few weeks or days before the end of a quarter or my work is completed very shortly after the start of a quarter, how will I be scored for the quarter? ............................................................................................................................................................................................... 15 34. Do you tell us where we stand or will I know that I get suspended out of the blue after your end of year assessment or quarterly assessment and how do I know if I am suspended or win the reward? Will the public know who is suspended or rewarded? ................................................................ 15 Tender Evaluation Framework (TEF) .................................................................................................................................. 16 35. How do I know that the same standard will be applied to all of us when you carry out your SET assessment? Who will assess us? ............................................................................................................................ 16 36. If I fail your SET the first time, can I apply again to be reassessed? Is there a limit to the number of reassessment I can take in a year? ........................................................................................................................... 16 37. Will you be helping us to improve if I fail the first SET so that we can improve and ultimately qualify? ............................................................................................................................................................................................... 16 38. You say we will be assessed for the SET annually. Is your SET valid annually based on your year end or for one year from the date I am qualify? If it is the later, does it mean that I got cleared in Jan and because your year end is Mar, I must do one more assessment in again to be valid for Apr to Mar next year again? If so, this does not make sense and waste our time........................................ 17 39. How does Turnkey Contractor complete the SET questionnaire as they are mainly supplying cable? ............................................................................................................................................................................................... 17 40. If we understand your scheme correctly, there will not be past 2 years CPMS records for you to score us in the initial period. But if I have been doing a good job, you will agree that I should be given advantage over new ones at tender evaluation from 1 Oct? How will this be handled? ..... 18 41. What happen if there is a tie at your Q-P score stage? .................................................................................... 18 42. Kindly confirm if the weightage of CPMS to Quality score, and weightage of Quality score to Price score are transparent to contractors, please. ....................................................................................................... 18 Business under Surveillance (BUS) ...................................................................................................................................... 19 43. Does it apply by contract or by contractor? How does this work? ............................................................. 19 44. Why do you apply the BUS by contract but aggregate them at contractor level? Is this correct as the nature of work for each contract (or even work within same contract) can be different? ...... 19 45. The critical incidents are based on whose observations, project officers or safety officers’ inspections? ...................................................................................................................................................................... 19 46. What happens if a project officer on a routine site supervision basis identifies major nonconformances? Does it land us on BUS? ............................................................................................................... 19 47. How do you count the 3 major non-conformances? ......................................................................................... 20 48. If there are 2 or more major non-conformances observations during a safety inspection, is the number of non-conformance taken a 1 or based on the number of observations? Does the number of major non-conformances and number of bus get reset every quarter? ............................................ 20 49. How do you count the number of BUS? Is it one for safety and a separate one for operation violations? ......................................................................................................................................................................... 20 50. If I am on 2 BUS programmes for safety related violations, and I then have a BUS programme for cable damage, why should they be counted together? They are not related, is it fair and correct? ............................................................................................................................................................................................... 21 51. What happen if I get offloaded after 2 BUS programmes but before the quarter ends, I get another BUS programme, does this mean I am on 3 programmes now and will be suspended till end of the year? ............................................................................................................................................................................. 21 52. If I am on a BUS programme and another BUS programme is triggered, is it still counted as 1 st programme or the 2 nd programme will start and how will this work? Does this mean the total time for the 2 BUS programme s is now shorter than the standard 14 weeks? ................................................. 21 53. If I am on a BUS program and there are major non-conformances observed, does the counting for 3 major non-conformances start again; or am I given an amnesty since I am under rehabilitation? .................................................................................................................................................................. 22 54. If someone committed at the same time say two critical violations at the same time inspections, is the consequence one or two BUS programs? What about the point’s deduction? ........................... 22 55. If a safety major non-conformance or critical violation also results in cable damage, is the consequence one or two BUS programs? What about the point’s deduction? .................................. 22 56. How do you ascertain that I can or cannot be offloaded from the BUS after 5th week or 7th week? Who will do that? ........................................................................................................................................................... 23 57. What happen if I still cannot get offloaded after the 3rd BUS? .................................................................... 23 58. If someone got 3 BUS programs in Q1, he will be suspended till end of the year, i.e. for approx. 9 months. If someone gets only 3 BUS programs in Q4, he will only be suspended for a much shorter period. Is this fair? ......................................................................................................................................................... 23 59. If I am on a BUS program and it straddle across two quarters? Which quarter will this BUS be marked against? ............................................................................................................................................................. 23 60. If I am on a BUS program on Q1 and your week 5/7 straddles into Q2, and assuming I do not manage to get myself offloaded, you will put me on another BUS program again. Does this new BUS count as BUS program 2 for Q1 or program 1 for Q2? ............................................................................ 24 61. If I am on 2 BUS programs in Q2 and it happens that either one or both straddles into Q3? And I did not get myself offloaded in Q3 and need to trigger the next BUS, does it mean my 3rd BUS counts for Q2 or does it mean I am lucky and this will be counted as a fresh 1st BUS for Q3? ....... 24 62. You say that if I cannot get off the BUS after the 3rd time in a quarter, you will not want to spend time and resource with me anymore. Can I confirm this is the case? What about if I am on 3 BUS rides in Q1 already and either did not get myself offloaded or commit a violation that leads me to another BUS during the same quarter, do you mean there is no more BUS ride for me in the quarter? .............................................................................................................................................................................. 24 63. If I am on only 1 BUS for Q1, likewise for Q2 and Q3, will you still put me on a 4th BUS if I get myself a violation either in Q3 or Q4 again? ...................................................................................................................... 24 64. If you give up on a contractor after 3 BUS programs and not going to put him on another BUS, are you not encouraging “don’t care” attitude from those erroneous contractors and at the same time goes against the your aim to work with and help contractors improve? And it means you are not taking any more action against them, isn’t this unfair to the responsible ones? .................................... 25 65. If you mean that you will not trigger any more BUS only if a contractor cannot get himself offloaded after 3 BUS programs or trigger a 4th BUS in the same quarter and everything reset after end of each quarter, then does this mean that this contractor if a poor one, will require to be on BUS again if he commits violations in the next quarter? Doesn’t this go against your concept of not wanting to spend more time with contractors who do not want to change? ........................................................ 25 66. I have only one contract and one work site under it. What happen if I am already near the end of the site work and am put on BUS but the remaining work itself will not have sufficient time for me to complete the BUS ride? ......................................................................................................................................... 25 67. For cable damages, you mean we will be on BUS regardless whether it is our fault or not? .......... 26 68. Do you mean stop work on site or stop issuing new work orders? .......................................................... 26 69. When on BUS, are the stop work and other training measures applicable to only the site involved or for all sites under the same contract? How does it work? ....................................................................... 26 70. I have a few sites under a contract doing different work. I get onto BUS because of one violation in a particular site. Does it mean that if I do not have enough work for that site to complete the BUS program, my other sites will have to substitute for it despite of different nature? ..................... 26 71. Is it practical to impose stop work if the road is opened and need to be closed ASAP to meet regulatory requirements? Likewise, if it is a critical urgent work like supply restoration in the case of cable damage? .......................................................................................................................................................... 27 72. How does the BUS scheme help contractors instead of punishing them? In what way is it a partnership arrangement? .......................................................................................................................................... 27 73. Why need to suspend me if I am on more than 2 BUS in a quarter? ......................................................... 27 74. If you keep sending us on BUS, how do complete our work? ................................................................... 27 General 1. How does your CPMS strengthen partnership and improve safety and performance standard? CPMS adopts 3 main components to help SP work together with our contractors to improve both safety and quality standards: a. Contractor Performance Assessment helps to give our contractors timely feedback on their performance and identify areas where improvement is needed. It also includes an incentive scheme where top performers will receive a significant incentive at the end of each Assessment Year. b. The BUS programme is a stop and assist programme where SP deploys our personnel to help contractors identify root causes and mitigation measures when incidents occur in the course of their work. c. The new Tender Evaluation Framework that takes into account the contractor’s past CPMS scores will give due recognition to contractors who have consistently performed well by giving them an advantage in their tenders. 2. Can I opt out from CPMS and choose to remain under the old CSM scheme? No, this is a SP’s company policy that we will apply to all in the spirit of transparency and fairness. 3. Will CPMS disadvantage or penalize contractors who have more contracts with SP? No. SP awards multiple contracts to a contractor on the basis that the contractor must be able to cope with multiple contracts without compromise to safety or quality. Hence this system will not penalize those with more contracts if they can still manage them well. We discourage contractors bidding for new tenders that are beyond their capacity as it places lives in danger and the project at higher risk of failure. 4. We used to be able to get incentives for every contract. Now, I must be in the top 5 to get incentives, in fact you are actually not encouraging us to do the right things. Are we taking a step back? Safety and quality standards should be maintained consistently across all contracts. Hence a contractor level incentive scheme would better support this objective than the previous individual contract based incentive. In addition, the new incentive is now pegged at a higher quantum of 2% (capped at $100,000) of the contractor’s total contract value for the particular Assessment Year. This means that a typical contractor with Four (4) 2-year term contracts who perform consistently well may be able to get up to $200,000 over 2 years instead of up to $120,000 under the old scheme. 5. Why do SP only reward top 5 contractors? In order to motivate us, you should reward whoever that meets certain cut off scores. Similarly, is it fair to suspend the bottom 2 contractors if they have done well but ranked last nonetheless? As you know the Singapore environment is becoming increasingly more difficult to work with higher expectation from public and more congested site conditions. Hence CPMS seeks to establish a continuous improvement framework by on-going competition so that complacency will not set in. This allows us to provide a higher quantum for the incentive and also give contractors a higher level of achievement and reputation. 6. What is the purpose of suspending contractors if your objective is to partner us? Suspension is only a temporary break from giving more contracts and is only applied if the contractor in question is facing serious issues or persistently unable to fix the current issues. Hence the temporary break is important to allow such contractors to focus in getting their fundamentals correct and not aggravate their situation by overstretching their capacity to take on more work. 7. For those contractors who is just doing supplying of cables, how does it apply to this CPMS as cable supply category is not covered under CPMS? For tenders where the scope of work is only for the supply of cables, CPMS does not apply. Hence companies that only engage in the supply of cables can participate. For tenders where the scope of work is for the supply AND installation of cables, CPMS will apply. All companies bidding for such jobs would require to be SET pre-qualified. Companies that only supply cables can participate through one of the following ways: a. Participate in the bid through a local installation contractor that is SET Prequalify b. Participate in the bid themselves by obtaining SET pre-qualification for their company. During the initial implementation of the CPMS, an exception may be granted on a case-by-case basis to companies that are not able to participate through either methods explained above. The exception may be granted if the company fulfills the following criteria: � � � Company is a pure supplier that does not carry out any Construction- Related work Appoints a sub-contractor that undertakes ALL installation and construction work under the contract. The appointed sub-contractor must be a SET qualified Subcontractor 8. Contractors may participate in various SP projects (i.e. Cable laying, milling-andpatching, building-and-construction etc.) under a single company name and under different roles such as main-contractor and sub-contractor. Kindly confirm if only the main-contractors will be subjected to CPMS, please. CPMS is applicable to the Main-Contractor. However, it must be noted that the Main Contractor is also responsible for their sub-contractors performance. During the initial implementation of the CPMS, an exception may be granted on a case-by-case basis to apply CPMS to the sub-contractor if the Main Contractor fulfills the following criteria: � � � Main Contractor is a pure supplier that does not carry out any Construction-Related work Appoints a sub-contractor that undertakes ALL installation and construction work under the contract. The appointed sub-contractor must be a SET qualified Subcontractor 9. What happen to my current contracts? Will you make any changes to them? For any existing contract that CPMS will apply, their demerit point scheme will be discontinued with effect from 1 Oct 2016. Incentive Scheme will continue for current contracts. 10. Are all my demerit points will be wiped clean from 1 Oct? Yes. 11. How can I be assured that the demerit points will cease after 1 Oct given it is currently in our contracts? We will be sending a letter to contractors with on-going contract to formalize the removal of the demerit point scheme. 12. What about my safety incentives? Will it be void after 1 Oct? As the main objective of the CPMS is about improvement and raising standards, any incentive scheme that is already incorporated into existing contracts will be honored by SP if one meets the criteria. At the same time the same work will also be eligible for incentive under the new CPMS. 13. If I am issued with demerit points just before 1 Oct that cause me to exceed 100 points, will I still be suspended for next 3 months or will it be reset after 1 Oct? Likewise, how does it work if I am serving my suspension now that straddle into 1 Oct? Any Suspension imposed under the current demerit point scheme before 1 Oct 2016 will continue to apply accordingly until its expiry. 14. I have many contracts with SP. Some still have quite runway to go while some have only a few months left and some just started less than one month before your quarter end or annual end. So which contracts will be caught under your CPMS for a particular quarter or year? Any contract (under the CPMS eligible categories) that are still valid as of 1 Oct 2016 will fall under the new CPMS. This means that the BUS programme will apply to them until the expiry of the contract. For CPMS Score, any contract that have works carried out in that quarter or part thereof will be scored at the end of that quarter. Annual assessment will only apply for Contractors who have at least 2 quarterly scores. 15. Does this mean that a contractor just gets a job with you at Q4 will have an unfair advantage over contractors who have been carrying out work over the entire year or have many jobs during the year since he has little chance to make mistakes? No, he will only get a score for Q4 based on that one job in Q4 but will not be eligible for the annual assessment if there are no other scores in Q1 – Q3. 16. How does your suspension work? Assuming I am suspended from Jan to end Mar. There is a tender published in Feb but close only in Apr. Can I participate? Suspension is placed on the contractor’s ability to submit a tender. Hence if the tender only closes in April after the suspension has been lifted, then the contractor can still participate. 17. Similarly, I have submitted my tender when it closed in Mar but you have not awarded yet. But I get suspended from Apr to end Jun, am I still considered for the tender? You can be considered for the tender however we will take into account the reasons for the Apr – Jun suspension when evaluating your tender. 18. If someone has already been suspended for the rest of the year already and also, score less than 50 for a quarter during the year or rank bottom 2 at end of year, how do all these overlapping suspension work? Suspension will run concurrently until the end of the longer suspension period. 19. What will happen to my existing contracts when I get suspended from tender? Your existing contract will continue till the end date. But if one continues to perform poorly such as continued to have occurrence of critical incidents, we need to consider whether he is even fit to continue to carry out work for SP under existing contracts. Contractor Performance Assessment (CPA) 20. What is the annual period of assessment for your CPMS? Given you have start only in 1 Oct 16, when will the first annual period end? The annual assessment period will start from 1 Apr and end on 31 Mar the next year. The first annual assessment will be carried out in March 2017 but will only apply for contractors that have scores in at least 2 quarters. 21. For the first annual period starting 1 Oct 16, if it is going to be a shortened one instead of full 12 months, will the reward be prorated? Likewise, the suspension period? The reward will be contract value based on the 6 month period from 1 Oct 16 to 31 Mar 17 and the suspension period will remain the same. 22. How is my reward computed, especially if I have many contracts with varied amounts and outstanding contract periods? Reward = 2 % of Sum of Annual value of the each contracts (cap at $100K) Annual Value of each contract is calculated by: Contract Sum / Contract Period (weeks) x No. of weeks (or part thereof) of works were carried out in that year. 23. What happen if there is tied score that results in more than 5 contractors in Top 5? Likewise, what happen if same thing happens in bottom 2? We will rank out all the contractors based on their score. The first 5 will get the reward and if the 6th or subsequent position contractor has the same score as the one in the 5th position, they will all get the same reward. For the bottom 2, we will use the no. of critical incidents and major non-conformances to determine the one to suspend. 24. How are you going to rank us? Given the nature of work are different across contractors, is it fair to rank us together? You have to agree that a small contractor is not comparable to a big one. Likewise, someone doing a simple job cannot be compared with another one doing a complex job. Although different contractors may carry out different works, all contractors under CPMS carry out physical construction or civil work where safety and quality plays a critical role regardless of the job’s size and complexity. A simple job can easily cause fatality if safe work procedures are not used as a complex job. And a complex job means that the risk are even higher and hence all the more important to carry out the work safely. 25. If I happen to score less than 50 for Q4, will I get suspended in the next 3 months which is actually a new year or will this be wiped clean instead since you are starting a new year? No. Quarter to Quarter suspension will still continue across the New Year. 26. Kindly confirm if the bottom-two-annual-ranks and/or BUS suspension in one of the category of work where the non-conformance or violation is unique to the category of work, would affect tender participation in all categories or specific to the category where non-conformance or violation is found please Any suspension imposed under CPMS will be applied across all categories. 27. Who will be assessing me? How do I know if it is an objective process? Scoring will be done by the relevant sections together with our Group Safety. No one individual can determine the CPMS score so that there is a check and balance in the process to ensure objectivity. 28. Will the CPMS scores be reset annually? Each annual assessment will only take into account the scores for that particular year. However, all quarterly Contractor performance score will be kept in our database for reference in evaluating new tenders. 29. Can I confirm that for each critical incident, points are deducted at my overall average quarterly score and not just for the contract in question? So, if I have three violations, there will be three points deduction? Critical Incidents are taken into account at the Contractor level as these are very serious incidents. Each violation will result in its own reduction in score. 30. For critical incidents, why are points deducted at contractor level and not only against the contract in question? Is this fair especially if the rest of the contracts are performing well? Should one poor contract wipe out all the other good work I have done? Again, this seems to put contractors with more contracts at a higher risk of scoring poorly. These are very serious incidents that reflect breaches in very fundamental procedures and mindsets which mean a breach in one contract can also happen in others. Moreover these incidents can have very dire consequences of one or multiple fatalities. Multiple contracts does not necessarily mean higher risk if the fundamental preventive measures are effectively in place. It usually happens if the contractor has overstretched his resources and cannot cope hence resulting in these serious lapses. 31. Can you share with us the detailed scorecard and weightage you will be using to assess us? Just like exam, we must prepare ourselves. The detailed scorecard is based on the specific requirements of the contract where the broad areas of focus have been explained. However, the specific questions in the scorecard is confidential to SP. 32. In the worst case, can a quarterly score go into negative range? No. The lowest score is zero. 33. If I have just started work on a new contract a few weeks or days before the end of a quarter or my work is completed very shortly after the start of a quarter, how will I be scored for the quarter? If the initial period is not sufficient for scoring for new contracts, the sections carrying out the scoring can defer it to the next quarter. For expiring contracts, any remaining contract period in a quarter will be scored accordingly. If any scoring criteria is not applicable, it will not be considered for scoring. 34. Do you tell us where we stand or will I know that I get suspended out of the blue after your end of year assessment or quarterly assessment and how do I know if I am suspended or win the reward? Will the public know who is suspended or rewarded? At the end of each quarter, contractors will be given a grade that reflects their performance in the past quarter. At the end of each Assessment Year, the top 5 contractors that obtain the incentive will be announced publicly. In the spirit of full transparency, SP Group will publish the identities of contractors in each grade from next quarter onwards FY16/17 Q2. The contractors who are being suspended will be informed directly and published in our website. Tender Evaluation Framework (TEF) 35. How do I know that the same standard will be applied to all of us when you carry out your SET assessment? Who will assess us? The SET assessment will be carried out by a committee to ensure a consistent and robust assessment process. 36. If I fail your SET the first time, can I apply again to be reassessed? Is there a limit to the number of reassessment I can take in a year? If you fail the first time, you can apply to be reassessed from the beginning of the next calendar quarter. The prequalification is required for each financial year (Apr-Mar) and is valid till the end of the financial year. Note: in the first year of CPMS, the prequalification is valid up to end March 2018. During the FY, SP can demand prequalified contractor for prequalification again when there are significant changes on the safety background (e.g. if the contractor committed a serious incident at either SP’s site or other client’s site or under MOM stop work order etc) 37. Will you be helping us to improve if I fail the first SET so that we can improve and ultimately qualify? SP will help you identify the areas that require improvement but it will be up to the individual companies to take the necessary actions. 38. You say we will be assessed for the SET annually. Is your SET valid annually based on your year end or for one year from the date I am qualify? If it is the later, does it mean that I got cleared in Jan and because your year end is Mar, I must do one more assessment in again to be valid for Apr to Mar next year again? If so, this does not make sense and waste our time. The Annual SET assessment will be conducted from 1 Feb to 31 Mar that will grant SET qualification that is valid for 1 year starting from 1 Apr. If the application by the contractor overlaps with the annual SET assessment period, then the validity period shall commence from the date of grant until the end of the next assessment year (i.e. 1 Apr – 31 Mar). Any application outside of the annual assessment period will take up to 2 months to process and hence contractors are strongly advised to apply early. 39. How does Turnkey Contractor complete the SET questionnaire as they are mainly supplying cable? SET aims to inculcate a mindset of safety being the highest priority among our contractors, hence any company that wishes to assume the role of the main contracting party with SP must meet the requirements of SET pre-qualification. During the initial implementation of the CPMS, an exception may be granted on a case-by-case basis to apply CPMS to the sub-contractor if the Main Contractor fulfills the following criteria: � � � Main Contractor is a pure supplier that does not carry out any Construction-Related work Appoints a sub-contractor that undertakes ALL installation and construction work under the contract. The appointed sub-contractor must be a SET qualified Subcontractor 40. If we understand your scheme correctly, there will not be past 2 years CPMS records for you to score us in the initial period. But if I have been doing a good job, you will agree that I should be given advantage over new ones at tender evaluation from 1 Oct? How will this be handled? In the initial launch of CPMS, all contractors new or old would start afresh as it would not be fair to measure anyone since the system have not been made known previously. However, over time with the passing of each quarter, your actual CPMS score will be taken into account which will start giving good performing contractors the advantage over poor performing and new contractors. 41. What happen if there is a tie at your Q-P score stage? SP will take all other relevant factors into consideration before making a choice. 42. Kindly confirm if the weightage of CPMS to Quality score, and weightage of Quality score to Price score are transparent to contractors, please. Both Price and Quality is important to SP. The weightage for each may vary depending on the nature of works involved. The specific weightage for each tender is however confidential and will not be made known to Contractors. Business under Surveillance (BUS) 43. Does it apply by contract or by contractor? How does this work? The BUS program applies at the contract level. It is activated when there are occurrences of critical incidents or frequent major non-conformances. Frequent major NCs means 3 or more inspections in a quarter for the same contract was found to have major NCs. 44. Why do you apply the BUS by contract but aggregate them at contractor level? Is this correct as the nature of work for each contract (or even work within same contract) can be different? The no of BUS program aggregated at the contractor level reflect the overall safety performance of the contractor. While the nature of work may vary from one contract to another, the safety management practices are very much the same. 45. The critical incidents are based on whose observations, project officers or safety officers’ inspections? Critical incidents can be identified by any SP personnel (not limited to only those from projects or GS&H) and members of public. For major NCs, only those identified by GS&H will be counted for the purposes of activating the BUS program. 46. What happens if a project officer on a routine site supervision basis identifies major non-conformances? Does it land us on BUS? For major NCs, only those identified by GS&H will be counted for the purposes of activating the BUS program. However, for any issues discovered by project officers, GS&H will follow up with the project officers to work with the contractor on corrective actions. 47. How do you count the 3 major non-conformances? When one or more major non-conformances areas spotted in three separate safety inspection, the BUS program will be activated for that contract. However, the total number of non-conformances from the three inspections will be used in the quarterly CPMS Safety Evaluation, which measures the quarterly safety performance. 48. If there are 2 or more major non-conformances observations during a safety inspection, is the number of non-conformance taken a 1 or based on the number of observations? Does the number of major non-conformances and number of bus get reset every quarter? It will be taken as 1 for the purposes of the BUS program. However, the total number of non-conformances from the three inspections will be used in the quarterly CPMS Safety Evaluation, which measures the quarterly safety performance. Yes, the number of non-conformances for BUS program purpose is reset in the new quarter. 49. How do you count the number of BUS? Is it one for safety and a separate one for operation violations? In a calendar quarter, a BUS will be computed as on the start date of the BUS and not its completion date. If, arising from the first BUS, a contractor is required to attend a second BUS and the second BUS starts within the same calendar quarter, this will count as 2 BUS programmes for that calendar quarter. If the second BUS starts on the next quarter, then the computation will be one (1) BUS programme for each of the two calendar quarters. The Conditions on BUS (Safety) and BUS (Quality) are different. When counting the no of BUS at contractor level, we will include all types of BUS programmes activated. 50. If I am on 2 BUS programmes for safety related violations, and I then have a BUS programme for cable damage, why should they be counted together? They are not related, is it fair and correct? The aggregation of BUS programmes at the contractor is a reflection of overall contractor performance. Both Safety and Quality is important to SP. 51. What happen if I get offloaded after 2 BUS programmes but before the quarter ends, I get another BUS programme, does this mean I am on 3 programmes now and will be suspended till end of the year? Yes. Any contractors who have more than two BUS programmes activated within a quarter will be suspended from further tender till the end of the Assessment Year. 52. If I am on a BUS programme and another BUS programme is triggered, is it still counted as 1 st programme or the 2 nd programme will start and how will this work? Does this mean the total time for the 2 BUS programme s is now shorter than the standard 14 weeks? If you are on the BUS program and another BUS program is activated for nonrelated issues, then both BUS programs will run concurrently to address the different problems. If Both BUS programs are activated for the same reason, then the current BUS is superseded by the 2nd BUS. During the BUS period, Contractor is expected to stay more vigilant on safety during the BUS Period. 53. If I am on a BUS program and there are major non-conformances observed, does the counting for 3 major non-conformances start again; or am I given an amnesty since I am under rehabilitation? During the BUS program, if new major safety non-conformance was spotted that meets the condition of BUS, the 2nd BUS program will be activated. Likewise, if a contractor commits a critical violation during a BUS program before he gets offloaded, the contractor will have a new BUS program activated immediately. 54. If someone committed at the same time say two critical violations at the same time inspections, is the consequence one or two BUS programs? What about the point’s deduction? If they were different critical violations then two separate BUS programs will be activated to address the different issues. If they are the same type of critical violation then only 1 BUS program will be activated. However, the two critical violations will be counted in the quarterly CPMS evaluation and each will be subject to point’s deduction. 55. If a safety major non-conformance or critical violation also results in cable damage, is the consequence one or two BUS programs? What about the point’s deduction? 1 BUS program will be activated if the cause for both violations are is due to the same incident. However, the separate violations will result in separate point reductions accordingly. 56. How do you ascertain that I can or cannot be offloaded from the BUS after 5th week or 7th week? Who will do that? At the end of the 5th or the 7th week, GS&H or Operation Audit (whichever is relevant) will carry out the inspection. The contractor will be offloaded when mitigation measures have been properly implemented and there is no further non-conformance spotted. 57. What happen if I still cannot get offloaded after the 3rd BUS? Firstly, any contractor who is on board BUS more than two times in a quarter will be suspended from future tender till the end of Assessment Year. For a contractor who can’t be offloaded after the 3rd BUS, we will review on case by case whether the contractor is still suitable to work in SP environment. 58. If someone got 3 BUS programs in Q1, he will be suspended till end of the year, i.e. for approx. 9 months. If someone gets only 3 BUS programs in Q4, he will only be suspended for a much shorter period. Is this fair? Suspension is for the purpose of allowing contractor time to focus on fixing the problems at hand so that he does not continue to perpetuate the same problems further in new contracts which may aggravate the problem and result in more serious consequences such as debarment or termination. 59. If I am on a BUS program and it straddle across two quarters? Which quarter will this BUS be marked against? The BUS is counted on the starting date. 60. If I am on a BUS program on Q1 and your week 5/7 straddles into Q2, and assuming I do not manage to get myself offloaded, you will put me on another BUS program again. Does this new BUS count as BUS program 2 for Q1 or program 1 for Q2? The new BUS is counted in Q2. 61. If I am on 2 BUS programs in Q2 and it happens that either one or both straddles into Q3? And I did not get myself offloaded in Q3 and need to trigger the next BUS, does it mean my 3rd BUS counts for Q2 or does it mean I am lucky and this will be counted as a fresh 1st BUS for Q3? The BUS program is counted from the start of the program. Hence the last BUS will be counted as in Q3. 62. You say that if I cannot get off the BUS after the 3rd time in a quarter, you will not want to spend time and resource with me anymore. Can I confirm this is the case? What about if I am on 3 BUS rides in Q1 already and either did not get myself offloaded or commit a violation that leads me to another BUS during the same quarter, do you mean there is no more BUS ride for me in the quarter? It is unlikely to get more than 2 BUS in a quarter. If it happened, the contractor will be suspended from future tender till the end of Assessment Year. The contractor will also be under closely monitored to determine his suitability to continue working for SP even under existing contracts. 63. If I am on only 1 BUS for Q1, likewise for Q2 and Q3, will you still put me on a 4th BUS if I get myself a violation either in Q3 or Q4 again? Yes, because this will only be the 2nd BUS in Q3 or 1st BUS in Q4 given number of BUS is reset every quarter. Under this situation, we will review whether you are still the suitable contractor to SP and work in SP environment. 64. If you give up on a contractor after 3 BUS programs and not going to put him on another BUS, are you not encouraging “don’t care” attitude from those erroneous contractors and at the same time goes against the your aim to work with and help contractors improve? And it means you are not taking any more action against them, isn’t this unfair to the responsible ones? For this situation, the contractor will be closely monitored by SP and we will review case by case whether you are still the suitable contractor to SP and work in SP environment. Our main concern here is safety of the workers. If the contractor is found to be no longer suitable to carry out works safely, his current contracts may also be terminated. 65. If you mean that you will not trigger any more BUS only if a contractor cannot get himself offloaded after 3 BUS programs or trigger a 4th BUS in the same quarter and everything reset after end of each quarter, then does this mean that this contractor if a poor one, will require to be on BUS again if he commits violations in the next quarter? Doesn’t this go against your concept of not wanting to spend more time with contractors who do not want to change? For this situation, the contractor will be closely monitored by SP and we will review case by case whether you are still the suitable contractor to SP and work in SP environment. Our main concern here is safety of the workers. If the contractor is found to be no longer suitable to carry out works safely, his current contracts may also be terminated. 66. I have only one contract and one work site under it. What happen if I am already near the end of the site work and am put on BUS but the remaining work itself will not have sufficient time for me to complete the BUS ride? Under such unique situation, we will modify the Bus Programme as deemed appropriate. 67. For cable damages, you mean we will be on BUS regardless whether it is our fault or not? Considering the protection measures already put in place for cables and gas pipes and there should be cable/pipes detection conducted before starting work, any damage is likely to be due to some non-conformances to requirements or work processes. The BUS program will not be activated if indeed it was found that it was wholly not contractor’s fault. 68. Do you mean stop work on site or stop issuing new work orders? It means stop the work at site. 69. When on BUS, are the stop work and other training measures applicable to only the site involved or for all sites under the same contract? How does it work? Only the affected worksite will be required to stop work to prevent further aggravation. In other words, the workers of these sites are required to attend Safety@SPPG as refresher, and project/safety people of contractor for this contract are required to attend project safety management training as refresher. 70. I have a few sites under a contract doing different work. I get onto BUS because of one violation in a particular site. Does it mean that if I do not have enough work for that site to complete the BUS program, my other sites will have to substitute for it despite of different nature? Only other sites with similar nature of work will be considered as substitutes for the BUS program. However, under such situation, we will modify the Bus Programme as deemed appropriate. 71. Is it practical to impose stop work if the road is opened and need to be closed ASAP to meet regulatory requirements? Likewise, if it is a critical urgent work like supply restoration in the case of cable damage? We will review this on case by case basis if the work has to complete on time to meet regulatory requirement. 72. How does the BUS scheme help contractors instead of punishing them? In what way is it a partnership arrangement? The approach of BUS programme is correctional first. Contractors are will not put on BUS immediately. If they commit minor non-conformance, we will work with them to fix it on the spot. When committing major non-conformance, we will activate a safety pause with the aim to fix the non-conformance and educate their workers of the safe work procedures. In other words, contractors are given opportunities to make correction on the non-conformance. Our aim is to work with them to make their work safe. Only contractors who have repeatedly commit major non-conformance or critical violation will be put on BUS. 73. Why need to suspend me if I am on more than 2 BUS in a quarter? When a contractor is on BUS more than two times, it indicates that their safety capability or/and work quality is weak and so they may not be suitable to be our contractor. The suspension provides an opportunity to improve on their safety and work capability to make them a suitable contractor to SP. 74. If you keep sending us on BUS, how do complete our work? You cannot finish work when your execution is not safe. To be able to complete on time, one must make sure that the work is executed safely. The BUS program helps contractor fix the lapse when spotted and before next incident occurs.

dren from a previous marriage. “People would say the marriage wouldn’t work and that it’d be hard for our children to get along,” said Mr Shahrin, who atter-in-charge of Muslim Affairs Yaacob Ibrahim. Addressing an audience of 17 step-families, he said: “Notwithstanding the presence of the bio- They also made sure that their children from their previous marriages, now aged 10 to 14, got to know each other on outings together prior to their wedding in gramme they spent the morning painting together before attending separate workshops for parents and children in the afternoon. the Women’s Charter and about 1,400 re-marriages are registered under the Administration of Muslim Law Act. This accounts for about a quarter of marriages in may not see the rewards of their parenting efforts for years. But patience and perseverance will yield long-term rewards.” maryamm@sph.com.sg Dads show Singapore Power sons the way By MELISSA LIN DURING a major blackout in Singapore some years ago, Mr Muraliraj saw his father, Mr Rajoo Devaraj, throw on a shirt and leave for work even though he was not on duty that day. The Singapore Power employee felt it was his duty to help fix the problem. Inspired by his father’s passion for the job, Mr Muraliraj, 28, joined the same company three years ago. These days the father-and-son team work together to fix power Mr Tan Lih Chau (left), 40, and Mr Tan Lih Hong (right), 37, fete their father, Mr Tan San, 70, who scrimped to save for their education. ST PHOTO: DESMOND LIM trips. Mr Rajoo, an operation officer who has been with Singapore Power for 40 years, will notify his son, an executive engineer, who will then fix it. “He’s more like a friend to me,” said Mr Muraliraj of his 63-year-old father. “He showed me that if you enjoy what you’re doing, you won’t consider it working.” He is among at least four sons at the company who were inspired by their fathers’ careers. Technician Muhammad Hidayatullah, 24, was better known as “Ronan’s son” when he joined the company three months ago, encouraged by his father, Mr Ronan Othman, 52, also a technician. “My father would tell me about how they used to manually dig into the ground to lay the power cables,” said Mr Hidayatullah. “It was an eye-opener when I finally saw the large cables, 300mm in diameter, that he talked about.” Brothers Tan Lih Chau, 40, and Tan Lih Hong, 37, were inspired by their father’s work ethic and thrifty ways. Mr Tan San, 70, a civil engineer with resort operator Banyan Tree, often stayed away for six months to a year at a stretch, working on projects in places such as Phuket and the Maldives. The holiday resorts he built are physical reminders of the sacrifices he made to provide them with an education. “We didn’t come from a well-to-do family. My dad worked very hard,” said Mr Tan Lih Hong, deputy director of Singapore Power’s gas distribution department. His brother is a principal engineer in the cable tunnels team. He recalled that his father would not spend money on drinks when he went out for lunch. Instead, he would make do with plain water, just to save money for their education. Mr Tan added: “He always told us not to worry about our finances, just concentrate on our studies. If not for my dad, we would not be here today.” mellinjm@sph.com.sg More activities for fathers and children