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Singapore Institute of Power and Gas Operation and Maintenance of High Voltage Switchgear Course Code: ESG04 COURSE OBJECTIVES Upon completion of this course, participants will be able to: • Understand the basic principles of current interruption in circuit breakers and switches • Operate withdrawable/non-withdrawable circuit breakers of different types of switchgear • Operate the different types of switches in a ring main unit • Understand the capabilities and functions of switchgear supporting devices such as earthing switches and battery charges • Apply electrical safety while operating on switchgear/ring main unit, in accordance to company’s Rules for Control and Safe Operation of High and Low Voltage Apparatus • Understand the maintenance procedures for switchgear/ring main unit MAIN CONTENTS • Design and construction of circuit breaker, load break/fuse switches • Operating principles of Air Insulated Switchgear (AIS) and Gas Insulated Switchgear (GIS) • Operating principles of Ring Main Units • Functions of supporting structure and accessories • Application of Rules for Control and Safe Operation of High and Low Voltage Apparatus • Maintenance programme METHODOLOGY Lecture and practical session TARGET AUDIENCE Engineering & technical staff who are required to carry out operation and maintenance work of high voltage switchgear COURSE DETAILS Duration : 14 hours Mode of Delivery : Face-to-Face or Blended (Face-to-face and Synchronous E-Learning) Certification : SIPG Certificate of Completion PDU by PE Board : 13 Additional Requirement/s : Personal Protection Equipment (PPE) must be worn during practical session. PPE includes: • Safety Shoes • Safety Helmet • Fire Retardant Clothing (FRC) COURSE FEES Full Course Fee : S$1,400 (before GST) For Singapore Citizens/PR/LTVP+* : Not applicable For Singapore Citizens (40 years old and above) : Not applicable Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 3.2_0323 Singapore Institute of Power and Gas ADDITIONAL REMARKS • Trainee must attain at least 75% attendance rate and pass the assessment to receive Certificate of Completion and funding grant (if applicable). • Subsidy of up to 70% is applicable for Singapore Citizens, Permanent Residents or Long-Term Visitor Pass Plus (LTVP+) Holders, subject to funding agency’s approval. • Enhanced subsidy of up to 90% is applicable for Singapore Citizens aged 40 years and above, subject to funding agency’s approval. Note that GST payable will be computed from fee after 70% funding. • Professional Development Unit (PDU) is applicable for Professional Engineers registered under the Professional Engineers (PE) Board only. • All published fees are subject to prevailing GST. CONTACT US For more information, please contact SIPG at +65 6916 7930 or email training-institute@spgroup.com.sg. OTHER SIPG COURSES For more courses, visit our website at: https://www.spgroup.com.sg/about-us/training or Scan the QR code below: Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 3.2_0323

SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2022 Capacity Charge : $21.28/kWr per month Usage Charge : $0.1549/kWrh

Authorisation/Deauthorisation of Personnel to Access SP eBusiness Portal Table 1 - Authorised Personnel (New and Existing) S/N Name Designation 1 2 3 4 5 6 7 8 9 10 Mobile No Email Address Table 2 - Authorised Personnel To Remove S/N 1 2 3 4 5 Name Designation Mobile No Email Address Please keep the original copy of your company's authorisation form and use it to update the list of authorised personnel by adding/deleting their names in Table 1/Table 2. SP Group will maintain only the latest copy of your company's authorisation form. I/We hereby authorise the personnel listed in Table 1 to create user accounts under my/our company's vendor number and have access to works orders/installation orders issued to my/our company, and/or deauthorise the personnel listed in Table 2. Signature: Company Stamp: Name: Vendor No (1) : Designation: Date: Note (1) : Your 6-digit vendor number can be found in the works orders/installation orders issued to your company. Revised July 2020

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 HDB 1-Room 135 126 126 132 150 152 149 140 151 148 139 142 128 127 121 119 128 136 150 143 150 136 136 144 HDB 2-Room 176 164 167 173 199 199 195 183 198 192 183 186 166 168 161 156 169 181 195 190 195 177 177 188 HDB 3-Room 247 236 241 250 292 285 277 264 283 277 266 266 243 238 231 231 250 265 284 273 280 257 259 271 HDB 4-Room 342 321 330 342 398 396 383 360 385 381 363 365 338 327 320 309 341 363 390 381 388 358 355 377 HDB 5-Room 401 367 381 399 463 466 448 416 447 446 427 429 397 379 374 359 399 425 457 450 459 423 417 444 HDB Executive 478 456 474 489 575 568 544 515 546 548 520 523 481 462 458 445 495 522 562 554 562 520 513 546 Apartment 483 430 435 486 578 573 543 500 513 539 523 519 486 446 419 417 476 516 548 536 541 513 501 538 Terrace 804 740 794 821 957 900 872 838 847 885 851 851 785 747 744 714 775 823 881 848 866 817 818 836 Semi-Detached 1,065 1,019 1,038 1,109 1,254 1,224 1,170 1,128 1,126 1,168 1,137 1,141 1,056 1,000 974 960 1,031 1,080 1,173 1,123 1,121 1,072 1,056 1,107 Bungalow 2,075 2,106 1,951 2,146 2,432 2,360 2,266 2,220 2,121 2,347 2,192 2,190 2,012 2,004 1,872 1,904 2,016 2,154 2,244 2,175 2,168 2,190 2,074 2,202

News Release SP GROUP STANDS BY SINGAPORE AGAINST COVID-19 Singapore, 6 March 2020 – Backing Singapore’s fight against the COVID-19 outbreak, SP Group (SP) today announced a series of initiatives to show solidarity with the nation, and to support its staff and the wider community. Taking the lead, SP’s Board of Directors will reduce their director fees by five per cent. The senior management team, comprising Vice Presidents and above, will reduce their performance bonuses for this financial year by one to two months. This translates to eight to 15 per cent of annual base salaries, increasing in quantum with staff seniority. In recognition of the dedication of frontline officers and to encourage them during this period, SP will make a special one-time payment of S$1,500 to more than 400 of its frontline officers. At the same time, SP would like to support the less privileged. SP is calling on its employees to contribute to the SP Heartware Fund. The company will match dollar-for-dollar for all staff donations. Started in 2005, the SP Heartware Fund supports programmes for senior citizens from low-income families. To date, it has raised more than S$14 million and reached out to more than 25,000 beneficiaries. -Ends- 1 Notes to Editor: About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.6 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG. 2

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APPLICATION FOR DE-ENERGISATION / RE-ENERGISATION (ADRE) Licensed Installation No Service No Voltage Name of Installation: Address of Installation: Requested De-energisation Requested Re-energisation Date: Time: Date: Time: Contestable Customer: #Name of Customer: #MSS A/C No: #Name of Retailer Tax Invoice/Receipt will be sent to this email: Name: Address: Tax invoice will not be provided unless requested. To: Click here to view DN1-DN6 Boundary Map 1 I, the undersigned LEW for the above installation, wish to apply for a *de-energisation/reenergisation at the time stated above. My work, after the de-energisation, will involve the following: Routine Servicing Others (Please specify): 2 * I / or __________________________ (Name / Licence No of appointee approved by Regulation Division of EMA) will attend to the *de-energisation / re-energisation PERSONALLY. 3 I understand that: - (a) No work is to be carried out on the service cable until both SPPG officer and myself have signed the SDRE (“Statement for De-energisation and Re-energisation”) after we have safely isolated the service cable at both ends. (b) I am required to be on time on the approved date of de-energisation or re-energisation, failing which the SPPG officer may cancel any appointment made. Signature: Name: Licence No: Notes: Telephone / HP No.: Date: Grade: (a) All requested date and time are subject to SPPG’s approval. (b) This form shall reach SPPG 7 business days before the requested date. (c) For urgent work on Sundays / Public Holidays and after office hours, LEW is required to co-ordinate with SPPG personally. (d) All ADRE charges are to be made prior to the shutdown date and proof of payment are to be submitted to the SPPG site officer of respective section. (e) * Delete whichever not applicable. (f) # To be filled in for contestable customer DN1 (22kV/6.6kV/LV) Tel: 6916 5728 Email: dn1adre@spgroup.com.sg DN2 (22kV/6.6kV/LV) Tel: 6916 5635 Email: dn2adre@spgroup.com.sg DN3 (22kV/6.6kV/LV) Tel: 6916 5398 Email: dn3adre@spgroup.com.sg DN4(22kV/6.6kV/LV) Tel: 6916 5048 Email: dn4adre@spgroup.com.sg DN5 (22kV/6.6kV/LV) Tel: 6916 5717/ 5015 Email: dn5adre@spgroup.com.sg DN6 (22kV/6.6kV/LV) Tel: 6916 7472 Email: dn6adre@spgroup.com.sg RNE (66kV) Tel: 6916 5226 Email: puiyee@spgroup.com.sg RNW (66kV) Tel: 6916 5253 Email: syafikah@spgroup.com.sg CPE (22kV/6.6kV/LV) Tel: 6916 7920 Email: cpe@spgroup.com.sg CPW (22kV/6.6kV/LV) Tel: 6916 5020 Email: cpwest@spgroup.com.sg DP I (22kV/6.6kV) Tel: 6916 6487 Email: bengchoong@spgroup.com.sg DP II (22kV/6.6kV) Tel: 6916 6423 Email: marina@spgroup.com.sg DP III (22kV/6.6kV) Tel: 6916 6968 Email: weiliching@spgroup.com.sg EHVN(230kV&400kV)Tel: 6916 5488 Email: neohuili@spgroup.com.sg NRP ( 22kV/6.6kV/LV)Tel: 6916 7640 Email: simpeiyun@spgroup.com.sg Version - April 2025 SP Powergrid Ltd, 2 Kallang Sector, Singapore 349277, Co. Registration No. 200306959Z FOR OFFICIAL USE Date: To: Number of pages including this sheet: From: Tel: Hp: Tel: Fax: Fax: APPLICATION FOR DE-ENERGISATION/RE-ENERGISATION AT 1 I am pleased to inform you that your application is acceptable to us. The officer-in-charge of the deenergisation/re-energisation on is who can be contacted at . Should you have any difficulty in con tacting our officer, you may call our service hotline at 1800-778-8888. 2 This service is free of charge. The total fee payable is $ /-(inclusive of GST) . Please make payment via internet banking. The reference number is Please include the given reference number in your internet banking transfer. 3 LEWs are reminded to submit duly completed CS1 application form via SP eBusiness Portal and apply turn-on appointment via largeinstall@spgroup.com.sg before carry out switchboard replacement work. Yours Faithfully, SPPA UOB bank details: Bank Name: United Overseas Bank Ltd Bank Account number: 4513029777 Bank Address: 80 Raffles Place, UOB Plaza1, Singapore 048624 Bank code: 7375. Branch Code: 001. Swift Code: UOVBSGSG. For HEAD OF SECTION SP PowerGrid Limited as agent for and on behalf of SP PowerAssets Limited : HOS – FYI SP Services Limited, Attn:Meter_Config - Please attend. Version - April 2025

BEST PRACTICES BY DIMENSIONS CUSTOMER EMPOWERMENT & SATISFACTION • Enedis • ConEd • TaiPower • UKPN • WPD • DEWA • SP Energy Networks • e-distribuzione SECURITY • Enedis • ConEd • TaiPower • UKPN • CitiPower • WPD • DEWA • PG&E • SDGE • SP Energy Networks • e-distribuzione • FPL • Radius • SCE • ComEd • Northern Powergrid • Jemena • LADWP • SSEN GREEN ENERGY • Enedis • ConEd • TaiPower • UKPN • WPD • PG&E • SDGE • SP Energy Networks • e-distribuzione • ENWL • ENWL • Northern Powergrid • Jemena • LADWP • SSEN • Tata power-DDL • Westnetz • Ausnet • Tata power-DDL • Westnetz • APS • Hydro Ottawa • BC Hydro • PEPCO • BGE • Western Power • Toronto Hydro • CenterPoint Energy • PSE • Dominion Energy • Eversource • TNB • NIEN • Stromnetz Berlin • EVN Hanoi • Tata power Ltd • SCE • LADWP • Tata power-DDL • APS • Hydro Ottawa • i-DE • CLP • Western Power • Toronto Hydro • SP Group • Kansai • KEPCO • Fluvius • TNB • Light • Chubu • EDP • Eversource • ESB • Vector • Eskom • ACEA MONITORING & CONTROL • Enedis • TaiPower • UKPN • CitiPower • WPD • DEWA • PG&E • SDGE • SP Energy Networks • e-distribuzione • ENWL DATA ANALYTICS • Enedis • ComEd • CitiPower • Jemena • PG&E • State Grid Beijing • SDGE • BC Hydro • e-distribuzione • Duke Energy • FPL • Vattenfall • SCE • Vector • Stedin SUPPLY RELIABILITY • CitiPower • KEPCO • DEWA • HK Electric • TEPCO • Stromnetz Berlin • CLP • Helen • SP Group • CEM • Kansai • Enedis • ConEd • TaiPower • UKPN • WPD • PG&E • SDGE • SCE • FPL • Radius • SCE • ComEd • Tata power-DDL • APS • BC Hydro • i-DE • PEPCO • Shenzhen Power • CLP DER INTEGRATION • SP Energy Networks • TEPCO • Ausnet • Western Power • Eversource • ESB • NIEN • Duke Energy • Chubu • CenterPoint Energy • Fluvius • EVN HCMC • ESB • State Grid Sichuan • Helen • Meralco • Light • Edenor SMART GRID PROGRESS (2020-2021) Global Asia Pacific North America Europe Average score 2020 Average score 2021 Website : https://www.spgroup.com.sg/sp-powergrid/overview/smart-grid-index Email : sgi@spgroup.com.sg Scan this QR Code to learn more about us KEY FINDINGS UTILITIES are focusing on Green Energy AVERAGE SCORE BY REGION (2021 & 2020) North America Europe Asia Pacific UTILITIES’ SOLAR AND WIND CONTRIBUTING MORE THAN 10% OF SYSTEM DEMAND 2018 2019 2020 2021 ASIA PACIFIC UTILTIES’ EV INITIATIVES RELATIVE TO THE WORLD 2018 2019 2020 2021 Average score of 2020 Average score of 2021 Global 14% 2.6% 19.8% 15.8% Global 29.1 % 10.5% 31.4% 26.3% 47.8% 43.0% Europe 45.3% Asia Pacific 76.29% 70.19% 63.63% 69.22% 60.9% 55.8% 65.1% 78.47% 74.77% 78.3% 82.6% EUROPE is leading in RE penetration 2 3 ASIA PACIFIC is catching up on EV initiatives SMART GRID INDEX The Smart Grid Index (SGI) measures the smartness of electricity grids globally, in seven key dimensions. The benchmarking also identifies best practices to build smarter grids that deliver better value to customers. 7 1 4 5 6 7 DIMENSIONS OF A SMART GRID MONITORING & CONTROL • SCADA • DMS/ADMS DATA ANALYTICS • Smart Meter Coverage • Data Analytics Application SUPPLY RELIABILITY • SAIDI • SAIFI DER INTEGRATION • Management of DER Integration • Grid Scale Energy Storage GREEN ENERGY • Renewable Energy Penetration • EV Facilitation SECURITY • IT Cyber Security • OT Cyber Security CUSTOMER EMPOWERMENT & SATISFACTION • Real-Time Data to Customers • Customer Satisfaction Feedback BENCHMARKING RESULTS 2021 Utility Country/ Score +/- Best Practices Market Enedis FRA 96.4 17.9% ConEd USA 94.6 5.4% TaiPower TWN 94.6 12.5% UKPN GBR 94.6 0.0% CitiPower AUS 92.9 5.4% WPD GBR 92.9 1.8% DEWA ARE 89.3 10.7% PG&E USA 87.5 -5.4% SDGE USA 87.5 0.0% SP Energy Networks GBR 87.5 3.6% e-distribuzione ITA 85.7 1.8% ENWL GBR 85.7 7.1% FPL USA 85.7 7.1% Radius DNK 85.7 23.2% SCE USA 85.7 0.0% Stedin NLD 85.7 5.4% ComEd USA 83.9 3.6% Northern Powergrid GBR 83.9 1.8% TEPCO JPN 82.1 7.1% Jemena AUS 80.4 8.9% LADWP USA 80.4 1.8% SSEN GBR 80.4 3.6% State Grid Beijing CHN 80.4 7.1% Tata power-DDL IND 80.4 5.4% Westnetz DEU 80.4 0.0% APS USA 78.6 1.8% Ausnet AUS 78.6 5.4% Hydro Ottawa CAN 78.6 3.6% BC Hydro CAN 76.8 7.1% i-DE ESP 76.8 1.8% PEPCO USA 76.8 1.8% Shenzhen Power CHN 76.8 3.6% BGE USA 75.0 1.8% CLP HKG 75.0 0.0% Guangzhou Power CHN 75.0 5.4% SP Group SGP 75.0 0.0% State Grid Shanghai CHN 75.0 1.8% Western Power AUS 75.0 12.5% Duke Energy USA 73.2 8.9% Kansai JPN 73.2 14.3% KEPCO KOR 73.2 0.0% Toronto Hydro CAN 73.2 1.8% Ausgrid AUS 71.4 1.8% Utility Country/ Score +/- Best Practices Market Chubu JPN 71.4 3.6% State Grid Chongqing CHN 71.4 7.1% CenterPoint Energy USA 69.6 -5.4% Fluvius BEL 69.6 1.8% Liander NLD 69.6 3.6% PSE USA 69.6 1.8% Dominion Energy USA 67.9 5.4% EDP PRT 67.9 -1.8% Eversource USA 67.9 -1.8% EVN HCMC VNM 67.9 16.1% MEA THA 67.9 14.3% TNB MYS 67.9 5.4% Vattenfall SWE 67.9 1.8% ESB IRL 66.1 8.9% State Grid Sichuan CHN 66.1 3.6% EVN CPC VNM 64.3 8.9% NIEN GBR 64.3 8.9% HK Electric HKG 62.5 1.8% Kahramaa QAT 62.5 10.7% State Grid Hubei CHN 62.5 1.8% State Grid Nanjing CHN 62.5 0.0% State Grid Tianjin CHN 62.5 0.0% Stromnetz Berlin DEU 62.5 10.7% EVN Hanoi VNM 60.7 5.4% Helen FIN 60.7 0.0% Vector NZL 60.7 3.6% Meralco PHL 58.9 0.0% PEA THA 58.9 5.4% State Grid Changsha CHN 58.9 10.7% Eskom ZAF 55.4 5.4% Wiener Netze AUT 55.4 3.6% ACEA ITA 51.8 0.0% CEM MAC 51.8 0.0% Tata power Ltd IND 51.8 3.6% Light BRA 48.2 0.0% Rosseti RUS 48.2 0.0% Sarawak Energy MYS 46.4 8.9% Edenor ARG 44.6 7.1% PLN IDN 44.6 0.0% Enel Dist Sao Paulo BRA 37.5 0.0% Enel Dist Chile CHL 35.7 0.0% Edesur ARG 32.1 1.8% City Power ZAF 21.4 0.0% Disclaimer: We have arrived at the findings, opinions and conclusion set out in this paper based on application of our methodology to materials and information we believe to be accurate and reliable, and which are made available in the public domain at the time we carried out the relevant research and study. Despite our best efforts, the materials and information may include inaccuracies and errors. The findings, opinions and conclusion will be construed solely as statements of opinion on the matters addressed in this paper including the degree of grid smartness ratings and shall not in any way represent authoritative assessment or judgment on any such matters. You assume the sole risk of making use of and/or relying on the findings, opinions and conclusion made available in this paper. To the extent permitted by law, we disclaim liability to any person or entity for all and any liability, direct and indirect, special, consequential, incidental losses and damages whatsoever arising from or in connection with your access to or use of the findings, opinions and conclusions in this paper.

Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 HDB 1-Room 77.86 77.18 78.99 81.28 87.54 87.29 84.83 81.86 87.86 87.69 83.11 84.19 HDB 2-Room 90.73 89.63 91.78 94.78 103.49 102.84 98.53 96.07 102.96 101.39 96.90 97.62 HDB 3-Room 112.22 112.11 115.94 120.33 132.29 128.10 124.29 121.74 129.94 128.83 123.83 123.57 HDB 4-Room 133.47 131.31 137.04 142.66 156.01 153.34 147.42 143.11 152.92 152.86 146.17 146.88 HDB 5-Room 141.61 136.79 144.16 151.97 165.19 162.85 156.27 149.96 161.67 162.41 156.08 156.45 HDB Executive 154.00 153.21 160.98 168.72 184.59 180.19 172.48 168.80 178.86 180.50 172.04 172.61 Apartment 164.16 156.19 163.04 179.66 198.71 191.52 184.01 175.50 181.94 191.11 186.36 183.84 Terrace 260.00 252.25 270.34 290.38 311.38 286.03 283.33 283.80 289.68 301.49 291.00 290.49 Semi-Detached 325.65 324.20 335.52 370.67 392.95 372.29 354.71 361.00 367.73 385.46 366.17 370.19 Bungalow 627.26 650.18 619.13 718.02 776.44 731.30 675.72 711.32 685.95 762.28 719.32 712.26 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 HDB 1-Room 69.16 67.69 69.30 71.92 78.05 78.52 76.28 73.55 78.77 78.62 74.36 75.37 HDB 2-Room 81.99 80.46 82.23 85.21 93.42 93.59 89.84 87.41 93.80 92.26 88.22 88.72 HDB 3-Room 100.27 99.66 102.84 107.06 118.11 115.38 112.09 109.70 116.95 115.78 111.35 111.05 HDB 4-Room 118.78 116.20 120.97 126.03 138.53 137.64 132.74 128.46 137.02 136.76 130.76 131.35 HDB 5-Room 125.43 120.56 126.60 133.43 145.81 145.63 140.07 134.00 144.16 144.59 138.87 139.24 HDB Executive 137.03 135.88 142.35 149.14 163.91 161.79 155.45 151.54 160.36 161.59 153.95 154.44 Apartment 144.07 135.03 140.09 155.96 175.31 171.33 164.80 156.02 161.06 169.18 164.23 161.75 Terrace 235.05 227.31 243.21 259.98 282.50 262.69 259.01 258.83 264.59 274.69 263.93 263.37 Semi-Detached 297.18 295.56 305.12 337.24 359.90 342.81 328.12 331.78 338.46 354.82 336.52 340.26 Bungalow 578.80 597.47 570.77 662.48 717.39 678.65 633.29 661.40 638.62 711.71 667.03 661.57 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

Change of Ownership/ Tenancy Utilities Account Transfer Form SP SERVICES LTD Contact Log Ref: ________________ (Acting for itself and as agent for and on behalf of PUB and City Energy Pte. Ltd. (as Trustee of City Energy Trust) for the supply of utilities, and as agent for Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and Alba W&H Smart City Pte. Ltd. in relation to the collection of refuse.) NEW ACCOUNT HOLDER’S PARTICULARS (Co. Registration No. 199504470N) For Application in Personal name: Name of Transferee (Mr/Mrs/Mdm/Ms/Dr):______________________________ (“the Consumer”) Declaration Please check here if you are an undischarged bankrupt. NRIC/FIN (Copy of NRIC/FIN is required):_______________ For the purpose of application for water, gas and electricity only Date of Birth (DDMMYY): __________________________ Bankruptcy Number: _____________________________ For Application in Company name: Name of Company (Transferee): ____________________________________ Co Reg No.: _____________ Co Reg Date: _____________ (“the Consumer”) Contact Person: ______________________________ Principal Activities (I) No.: __________________________________ (As shown on your ACRA Business Profile) DETAILS OF PREMISES a. Premises Address: __________________________________________________________________________________ ________________________________________________________________ S ________________ b. Type of Occupancy: Owner Tenant c. Type of Account: Domestic Non-Domestic d. Use of Premises (See Annex): (indicate index no.) (Security Deposit required. Please make cheque payable to SP Services Ltd) e. GST Reg No. & GST Reg Date: _________________________ ____ (DD)_______(MM)_________(YYYY) Only applicable to premises with PV (ie. Photovoltaics) installed WARNING: IT IS AN OFFENCE UNDER THE PUBLIC UTILITIES ACT (CAP 261) TO MAKE ANY FALSE STATEMENT, REPRESENTATION OR DECLARATION IN CONNECTION WITH THE APPLICATION FOR WATER SUPPLIED BY THE PUBLIC UTILITIES BOARD. Utilities Account Number of Transferor (outgoing customer) (A new account number will be given to the transferee upon process of the application) Meter Reading Date DDMMYY (This form is to be submitted within 3 days from the reading date) ELECTRICITY* WATER** GAS (if any) - (Record only the white numbers) (Record only the first five numbers from the left – four black and one red.) (Record only the black numbers) The above meter readings are required to facilitate the billing of both transferor and transferee utilities accounts. Invalid readings will be rejected. *I/We acknowledge that I/we am/are required to engage a licensed electrical worker (LEW) to inspect and test my electrical installation if I have made any alteration or rewiring to it. Thereafter, the LEW will lodge a copy of Certificate of Compliance (CoC) together with this application to SPGroup to check my electrical installation if the electrical installation is exempted from an Electrical Installation Licence. **I/We acknowledge that I/we am/are required to engage a licensed plumber (LP) to submit the notification for water service installation (WSI) work if I have made any addition or alteration to existing piping. As the account holder, please ensure that you and your contractor (if any) do not tamper with or remove PUB’s water meter without PUB’s prior approval. Upon completion, please submit this form with the following documents: a. Copy of NRIC/ FIN card of transferee In addition to (a), the following documents are required for Commercial accounts: b. Copy of Business/ Company Registration Certificate c. Proof of ownership/ Tenancy agreement d. Letter of authorisation (required if signatory is not a Director according to ACRA listing) e. Initial security deposit (please visit www.spgroup.com.sg for more details) Note: This form is not applicable for master accounts, accounts starting with “930”, electricity supply above 45kVA for non-domestic accounts and temporary supply of utilities. For payment of deposit via cheque, please make the cheque payable to SP Services Ltd. For Gas Turn-on /Installation, please call City Energy Pte. Ltd. (as Trustee of City Energy Trust) at 1800-555 1661 for an appointment. Installation and Termination of gas supply fees apply. You need not call if the gas supply for the previous occupant is connected. 1. I/We agree that each application for a utility, when accepted, will constitute a binding contract between myself/ourselves and PUB / SP Services Ltd / City Energy Pte. Ltd. (as Trustee of City Energy Trust) / Veolia ES Singapore Pte Ltd / Colex Environmental Pte Ltd / Cora Environment Pte Ltd / 800 Super Waste Management Pte Ltd / TEE Environmental Pte. Ltd. and/or Alba W&H Smart City Pte. Ltd. (as the case may be) and I/we agree that such contract shall be separate and independent from each other and shall be separately enforceable. 2. In the event that I/we make an application for gas at a later date, I/we agree to be bound by the terms and conditions for supply of gas set out in Part III overleaf and such other terms and conditions which City Energy Pte. Ltd. (as Trustee of City Energy Trust) may, at its absolute discretion, notify and impose. I/We understand that nothing herein shall be constructed as an offer by City Energy Pte. Ltd. (as Trustee of City Energy Trust) to supply gas to me / us and that City Energy Pte. Ltd. (as Trustee of City Energy Trust) has the absolute discretion to reject my application for gas supply for any reason. 3. I/We acknowledge and agree that SP Services Ltd reserves the right to transfer any amounts due and owing arising from my/ our previous/ closed account to an existing/ new account belonging to me/ us. 4. I/We agree to be bound by the terms and conditions specified by each supplier as set out in Part I (Water Supply) / Part II (Electricity Supply) / Part III (Gas Supply) / Part IV (Collection of Refuse) overleaf. 5. I/We acknowledge and agree that PUB, SP Services Ltd, City Energy Pte. Ltd. (as Trustee of City Energy Trust), Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and/or Alba W&H Smart City Pte. Ltd. (as the case may be) may collect, use and disclose to any third party and all particulars relating to my/our personal information, in accordance with the Personal Data Protection Act 2012 and SP Group’s data protection policy (available at SP Group’s website https://www.spgroup.com.sg/personal-data-protection-policy), for the purposes of (i) providing the requested services; (ii) billing and account management (including debt collection or recovery); (iii) conducting surveys or obtaining feedback; (iv) informing me / us of their or their related entities’ and business affiliates’ services and offers (unless I/we duly inform you otherwise); and (v) complying with all applicable laws and regulations, and business requirements. 6. If I/we am/are (or subsequently become) GST-registered, I/we agree that I/we will not issue any tax invoice for electricity sold to SP Services Ltd but hereby authorize SP Services Ltd to issue tax invoices on my/our behalf. I/We further agree that where SP Services Ltd issues any tax invoice(s) on my behalf in respect of any taxable supplies that I/we provide, SP Services Ltd shall be entitled to charge GST at the prevailing rate as at the date on which such taxable supplies are provided. 7. I/We will notify SP Services Ltd in writing immediately if there is any change to my/our GST status, including without limitation if my/our GST registration is cancelled; I/we am/are not currently GST-registered but subsequently become GST-registered; I/We am/are issued with a new GST registration number, etc. Walk-in: 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 Hotline: 1800-2222333 Website: www.spgroup.com.sg Version 4.0 / 09 / 25 SP SERVICES LTD (Acting for itself and as agent for and on behalf of PUB and City Energy Pte. Ltd. (as Trustee of City Energy Trust) for the supply of utilities, and as agent for Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and Alba W&H Smart City Pte. Ltd. in relation to the collection of refuse.) PART I Terms and Conditions of the Contract for the Supply of Water by the PUB 1 The Consumer shall pay an initial deposit and maintain it at an amount not less than one and a half times the monthly charges. For non-Singaporeans and nonpermanent residents an amount not less than 3 times the monthly charges. 2 The Consumer shall accept liability for this account. 3 Either party may give 4 working days' notice in writing to the other party to terminate this agreement. 4 If the water meter does not in the opinion of PUB correctly register the amount of water supplied to the Premises, PUB shall be entitled to charge such sum as it shall assess and the Consumer shall accept such assessment as final and conclusive. 5 The Consumer shall pay for the water supplied to the Premises at the appropriate water tariff according to the use of the Premises. The Consumer shall notify PUB of the change of use of the Premises within 7 days of such change. 6 The Consumer shall pay a fee on every reminder issued to the Consumer for failure to make payment in accordance with a bill sent to the Consumer. 7 The Consumer shall pay a late payment charge of 1% on any outstanding amount owed by the Consumer, or at such rate as may be gazetted by PUB from time to time. 8 PUB shall not be liable for any failure or inconsistency in the water supply to the Premises whatsoever and howsoever caused. 9 The Consumer’s attention is drawn to its duties and obligations in the Public Utilities Act (Cap 261) and the Public Utilities (Water Supply) Regulations, as amended from time to time. PART II Terms and Conditions of the Contract for the Supply of Electricity by SP Services Ltd ("SP Services") 1 The Consumer shall pay an initial deposit and maintain it at an amount not less than one and a half times the monthly charges. For non-Singaporeans and nonpermanent residents an amount not less than 3 times the monthly charges. 2 The Consumer shall accept liability for this account. 3 Either party may give 4 working days' notice in writing to the other party to terminate this agreement. 4 If the electricity meter does not in the opinion of SP Services correctly register the amount of electricity supplied to the Premises, SP Services shall be entitled to charge such sum as it shall assess. 5 The Consumer shall pay for the electricity supplied to the Premises at such rates of electricity tariffs for the appropriate category of consumer as is fixed by SP Services from time to time. 6 The Consumer shall pay a fee, as is fixed by SP Services from time to time, for every reminder issued to the Consumer for failure to make payment in accordance with a bill sent to the Consumer. 7 The Consumer shall pay a late payment charge of 1% on any outstanding amount owed by the Consumer. 8 SP Services shall not be liable for any failure or defect in the supply of electricity to the Premises whatsoever and howsoever caused. PART III Terms and Conditions of the Contract for the Supply of Gas by City Energy Pte. Ltd. (as Trustee of City Energy Trust) ("City Energy") 1 City Energy has appointed SP Services Ltd to be its agent for the opening and termination of this gas supply account, and the billing, collection and settlement of all charges under this account. 2 The Consumer shall pay an initial deposit and maintain it at an amount not less than one and a half times the monthly charges. For non-Singaporeans and nonpermanent residents an amount not less than 3 times the monthly charges. 3 The Consumer shall accept liability for this account. 4 Either party may give 4 working days' notice in writing to the other party to terminate this agreement. 5 If the gas meter does not in the opinion of City Energy correctly register the amount of gas supplied to the Premises, City Energy shall be entitled to charge such sum as it shall assess. 6 The Consumer shall pay for the gas supplied to the Premises at such rates of gas tariffs for the appropriate category of consumer as is fixed by City Energy from time to time. The Consumer shall notify SP Services Ltd of the change of use of the Premises within 7 days of such change. 7 The Consumer shall pay a fee, as is fixed by City Energy from time to time, for every reminder issued to the Consumer for failure to make payment in accordance with a bill sent to the Consumer. 8 The Consumer shall pay a late payment charge of 1% on any outstanding amount owed by the Consumer. 9 City Energy shall not be liable for any failure or defect in the supply of gas to the Premises whatsoever and howsoever caused. PART IV Terms and Conditions of the Contract for the Collection of Refuse by either Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and Alba W&H Smart City Pte. Ltd. (collectively referred to as “Refuse Collection Companies”) 1 The Refuse Collection Companies have appointed SP Services Ltd to be their agent for the opening and termination of this refuse collection account, and the billing, collection and settlement of all charges under this account. 2 The Consumer shall accept liability for this account. 3 Either party may give 4 working days' notice in writing to the other party to terminate this agreement. 4 The Consumer shall pay for the refuse collection service performed at the Premises at such rates for the appropriate category of consumer as is fixed by the National Environment Agency from time to time or at such rates determined between the Consumer and the relevant Refuse Collection Company where the Premises do not fall under the Public Waste Collection Scheme and the refuse collection is contracted privately. The Consumer shall notify SP Services Ltd of the change of use of the Premises within 7 days of such change. 5 The Consumer shall pay a fee, as is fixed by the Refuse Collection Companies from time to time, for every reminder issued to the Consumer for failure to make payment in accordance with a bill sent to the Consumer. 6 The Consumer shall pay a late payment charge of 1% on any outstanding amount owed by the Consumer. 7 The Refuse Collection Companies shall not be liable for any failure or defect in the collection of refuse at the Premises whatsoever and howsoever caused. Name: NRIC/FIN: Tel No: E-mail Address: ______________________________________________ Signature of Transferor (Co Stamp if applicable) (Outgoing Customer) Mailing Address: (if different from premises) Name: _______________________________________________ Signature of Transferee (Co Stamp if applicable) (Incoming Customer) NRIC/FIN (Copy of NRIC/FIN is required): For the purpose of application for water, gas and electricity only Tel No: E-mail Address: If you're an e-bill user, your e-bill will be sent to your existing e-services email address Mailing Address: (if different from premises) For Official Use Utility A/C No: ___________________________ Application Collected by: _________________________ Deposit to be billed: $ _______________ Date of Application received: _________________ Appt Date and Time Scheduled: ____________________ Request for GIRO Form � Yes � No Remark: _____________________________________________ Walk-in: 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 Hotline: 1800-2222333 Website: www.spgroup.com.sg Version 4.0 / 09 / 25 SP SERVICES LTD (Acting for itself and as agent for and on behalf of PUB and City Energy Pte. Ltd. (as Trustee of City Energy Trust) for the supply of utilities, and as agent for Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and Alba W&H Smart City Pte. Ltd. in relation to the collection of refuse.) Annex Use of Premises Residential Premises For premises where water supplied are used exclusively for residential purposes including staff housing. 001 Residential 002 Home office scheme 003 Staff housing / quarters 004 Common services of HDB / condominium / private apartment 005 Hostel 006 Boarding House 007 Dormitory 008 Service apartment 009 Child care centre 010 School / education institution 011 Office 012 Retail / services 013 Food and beverage 014 Place of worship 015 Bin centre 016 Carpark 017 Welfare facilities 018 Construction site 019 Residents’ / senior citizens’ corner Commercial Premises For premises which is used for the purposes of or in connection with any trade, business or profession. 901 Residential (for Shophouses only) 902 Home office scheme (for Shophouses only) 903 Staff housing / quarters (for Shophouses only) 905 Hostel 906 Boarding House 907 Dormitory 908 Service apartment 909 Child care centre 910 School / education institution 911 Office 912 Retail / services 913 Food and beverage 914 Place of worship 915 Bin centre 916 Carpark 917 Welfare facilities 918 Construction site 920 Industrial 921 Government / public facilities 922 Medical facilities 923 Warehouse / storage facilities 924 Farm 925 Sports and recreation 926 Common services Walk-in: 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 Hotline: 1800-2222333 Website: www.spgroup.com.sg Version 4.0 / 09 / 25

B4 HOME | THE STRAITS TIMES | THURSDAY, JANUARY 10, 2019 | SP Group launches e-car charging points First batch of 38 points at eight sites near food centres; firm aims to roll out 1,000 by 2020 Christopher Tan Senior Transport Correspondent Energy provider SP Group has rolled out its first batch of electric vehicle charging points, in time for ride-hailing firm Grab to plug into a fleet of electric cars. The 38 points – 19 43 kilowatt (kw) alternate current (AC) chargers and 19 50kw direct current (DC) chargers – are able to power up a mid-sized electric car within an hour, compared with six to eight hours via household chargers. SP said yesterday the points are at eight locations across the island, with all sited near food centres to allow drivers to take a break while their cars are being juiced up. They are the first of 1,000 charging points SP aims to launch by 2020. About one-quarter of the total will be DC chargers. Users can locate and access available charging points via the SP app, which can be downloaded from the iTunes App Store and Google Play. The app alerts users when charging is completed, and facilitates payment via DBS and POSB cards. Other cards will be included soon, SP said. The AC system will charge a midsized car in 45 to 60 minutes, while the DC charger will do so within half an hour or so. SP said it plans to introduce 350kw chargers, which can provide a full charge in about 15 minutes, “over the next few years”. Currently, rates are 41.4 and 47.3 cents per kilowatt hour for its AC and DC chargers, respectively. At these rates, SP said drivers will see at least 50 per cent cost savings compared with those who drive comparable petrol-powered models. But The Straits Times understands Grab will have discounted rates for drivers of its electric fleet. The company is expected to take delivery of 20 Hyundai Kona Electric crossovers this month. These cars – with a range in excess of 400km on a full charge – are part of 200 units Grab has ordered. The ride-hailing firm announced last August that it would introduce the cars as part of a partnership with SP Group. When contacted, Hyundai agent Komoco would only say it had sold some Kona Electric cars to Grab and ComfortDelGro. It will unveil the car at the Singapore Motorshow today. With seven new battery-powered models due to be launched here this year, the percentage of electric cars is set to rise from its currently negligible share of less than 0.1 per cent. But industry watchers said consumers – the vast majority of whom live in high-rises – will consider switching only when a sizeable public charging network is in place. SP Group chief executive Wong Kim Yin said SP’s charging network will “encourage a wider adoption of green mobility in Singapore, and enable drivers to save”. christan@sph.com.sg SCAN TO WATCH How to use SP Group’s electric vehicle charging point. http://str.sg/charge SP Group’s high-speed electric vehicle charging points, consisting of 19 43kilowatt (kw) alternate current chargers and 19 50kw direct current chargers, are able to charge a mid-sized electric car within an hour. ST PHOTO: CHRISTOPHER TAN Source: The Straits Times © Singapore Press Holdings Limited. Permission required for reproduction.