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Average-Electricity-Consumption--kWh-_Mar-24-to-Feb-25.xlsxhttps://www.spgroup.com.sg/dam/spgroup/docs/our-services/utilities/tariff-information/Average-Electricity-Consumption--kWh-_Mar-24-to-Feb-25.xlsx
Consumption_Elect Average consumption of Electricity (kWh) Premises Types Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 HDB 1-Room 132 150 152 149 140 151 148 139 142 128 127 121 HDB 2-Room 173 199 199 195 183 198 192 183 186 166 168 161 HDB 3-Room 250 292 285 277 264 283 277 266 266 243 238 231 HDB 4-Room 342 398 396 383 360 385 381 363 365 338 327 320 HDB 5-Room 399 463 466 448 416 447 446 427 429 397 379 374 HDB Executive 489 575 568 544 515 546 548 520 523 481 462 458 Apartment 486 578 573 543 500 513 539 523 519 486 446 419 Terrace 821 957 900 872 838 847 885 851 851 785 747 744 Semi-Detached 1,109 1,254 1,224 1,170 1,128 1,126 1,168 1,137 1,141 1,056 1,000 974 Bungalow 2,146 2,432 2,360 2,266 2,220 2,121 2,347 2,192 2,190 2,012 2,004 1,872 Note: The figures exclude electricity consumption for PAYU customers and customers who are not purchasing electricity at the regulated tariff.
Average-Electricity-Consumption--kWh-_Sep-23-to-Aug-24.xlsxhttps://www.spgroup.com.sg/dam/spgroup/docs/our-services/utilities/tariff-information/Average-Electricity-Consumption--kWh-_Sep-23-to-Aug-24.xlsx
Consumption_Elect Average consumption of Electricity (kWh) Premises Types Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 HDB 1-Room 143 146 144 135 126 126 132 150 152 149 140 151 HDB 2-Room 189 190 188 176 164 167 173 199 199 195 183 198 HDB 3-Room 269 274 269 247 236 241 250 292 285 277 264 283 HDB 4-Room 367 374 370 342 321 330 342 398 396 383 360 385 HDB 5-Room 427 437 436 401 367 381 399 463 466 448 416 447 HDB Executive 528 541 530 478 456 474 489 575 568 544 515 546 Apartment 515 537 541 483 430 435 486 578 573 543 500 513 Terrace 859 890 881 804 740 794 821 957 900 872 838 847 Semi-Detached 1,150 1,187 1,174 1,065 1,019 1,038 1,109 1,254 1,224 1,170 1,128 1,126 Bungalow 2,298 2,308 2,358 2,075 2,106 1,951 2,146 2,432 2,360 2,266 2,220 2,121 Note: The figures exclude electricity consumption for PAYU customers and customers who are not purchasing electricity at the regulated tariff.
Average-Gas-Consumption--kWH-_Aug-24-to-Jul-25.xlsxhttps://www.spgroup.com.sg/dam/spgroup/docs/our-services/utilities/tariff-information/Average-Gas-Consumption--kWH-_Aug-24-to-Jul-25.xlsx
Consumption_Gas Average consumption of Gas (kWh) Premises Types Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 HDB 1-Room 35 35 34 35 34 34 39 36 39 35 36 31 HDB 2-Room 36 36 34 35 35 35 37 35 38 37 36 33 HDB 3-Room 51 51 49 50 49 49 51 49 52 50 50 47 HDB 4-Room 62 63 61 62 60 60 63 62 65 62 62 58 HDB 5-Room 69 70 68 69 66 65 70 70 72 68 68 64 HDB Executive 72 74 72 73 69 68 75 74 77 73 72 69 Apartment 82 86 88 88 85 84 92 93 95 87 84 76 Terrace 98 105 107 108 108 99 108 107 107 103 105 96 Semi-Detached 115 120 117 120 117 115 124 121 123 117 120 116 Bungalow 185 198 206 202 179 195 192 202 205 195 186 188
Licensed+Electrical+Technician+Prep+Prog_ENO33_v9_Dec22.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/4b458df3-8aa2-44f3-b20e-8645b2ec14a4/Licensed+Electrical+Technician+Prep+Prog_ENO33_v9_Dec22.pdf?MOD=AJPERES&CONVERT_TO=url&CACHEID=ROOTWORKSPACE.Z18_M1IEHBK0MOUJ20ABQK7Q593U32-4b458df3-8aa2-44f3-b20e-8645b2ec14a4-okZUExJ
LICENSED ELECTRICAL TECHNICIAN PREPARATORY PROGRAMME (Programme Code: ENO33) LEARNING OUTCOMES The Licensed Electrical Technician Preparatory Programme will equip participants with the necessary theoretical foundation and practical application skills to carry out the work of a Licensed Electrical Technician. PRE-REQUISITES Applicants are required to have: o At least 5 years as a Practicing Licensed Electrician; or o Diploma in Electrical Power Engineering from Singapore Polytechnic or Ngee Ann Polytechnic, and at least 1 year of relevant practical work experience (only required to complete the practical modules by SIPG) --- The programme is optional for applicants with: o Diploma in Electrical Power Engineering from Singapore Polytechnic or Ngee Ann Polytechnic, and o At least 2 years of relevant practical work experience --- Priority will be given to Licensed Electricians with 5 years of relevant work experience. PROGRAMME CONTENTS Theoretical Foundation Conducted by Singapore Polytechnic/Ngee Ann Polytechnic No. Description Hours Total Module 1: Electrical Circuit Theory and Analysis 1.1 Basic Circuit Theory 3 1.2 AC Theory 13 1.3 Three Phase AC Circuits 12 1.4 Written Assessment 1 2 2 Module 2: Distribution System and Protection 2.1 Power Generation, Transmission and Distribution System 3 2.2 Fault calculation 5 2.3 Circuit Switching and Switchgears 3.5 2.4 Protection 7 2.5 Distribution Transformers 3 2.6 Cables and Wiring Systems 3 2.7 Substation Earthing and System Earthing 1.5 2.8 Testing and Commissioning 2 2.9 Written Assessment 2 2 2 28 28 Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 1 V9_122022 No. Description Hours Total Module 3: Electrical System Design 3.1 Electricity Distribution System & Related Regulations 6 3.2 Characteristics and Selection of Protective Devices 9 3.3 Design of Residential Electrical Installation 9 3.4 Design of Industrial and Commercial Electrical Installation 6.5 3.5 Standby Generators 3 3.6 Inspection and Testing 3 56 3.7 Temporary Electrical installation 6 3.8 Earthing System 1.5 3.9 Grid-connected PV System 9 3.10 EV Charging System 3 3.11 Written Assessment 3 2 2 Module 4: Electrical Machines and Control 4.1 Single-phase and Three Phase Transformers 2.5 4.2 Induction and DC Motors 3 4.3 Synchronous Motors & Generators 3 4.4 Semiconductor Devices for Motor Control 3 21 4.5 DC & AC Drives 5 4.6 Motor Starters 4.5 4.7 Written Assessment 4 2 2 Total 141 Practical Application Conducted by Singapore Institute of Power and Gas No. Description Hours Total Module 5: Safety and Connection Requirements 5.1 Safety & Licensing Requirements 7 5.2 The Supply Connection Process 3.5 11 5.3 Assessment 0.5 Module 6: Commercial and Industrial Low Voltage Installation 6.1 Design for Commercial and Industrial Low Voltage Installation 14 6.2 Distribution Switchboard Maintenance for Commercial and Industrial Low Voltage Installation 7 22 6.3 Assessment 1 Module 7: Testing Methods 7.1 Inspection & Testing of Installations up to 500 kVA 14 7.2 Commissioning of Switchboard up to 500kVA 7 22 7.3 Assessment 1 Module 8: HV Switching Operations and Procedures 8.1 Protection Scheme 3.5 8.2 Operation and Maintenance of Distribution Transformer 3.5 8.3 Switching Operations and Procedures 3.5 11 8.4 Assessment 0.5 Total 66 2 V9_122022 ASSESSMENT For modules conducted by SP/NP, a written assessment will be conducted upon completion of each module. For modules conducted by SIPG, a practical assessment will be conducted upon completion of each module. PROGRAMME TIMING The programme will be conducted during weekday evenings (6.30pm – 10.00pm) and Saturdays (8.30am – 6.00pm). CERTIFICATE Participants who have successfully pass all theoretical and practical modules will be awarded a Certificate of Achievement jointly issued by SIPG and SP/NP. EMA LICENSING COMPETENCY ASSESSMENT The “Certificate of Achievement” is required by EMA for participants without the relevant educational qualification. Participants are required to ensure that they satisfy the relevant work experience and pass the “EMA Licensing Competency Assessment” to qualify for an Electrical Technician’s License. Please refer to EMA website for more information on application for Electrical Technician License: https://elise.ema.gov.sg/elise/newworkerapplicationservlet?lic_type=TE PROGRAMME FEE Full Programme (Theoretical Foundation & Practical Applications) Programme Fee Singapore Citizens and Permanent Residents <40 years old Nett Fee after SSG Funding* Singapore Citizens ≥40 years old only Enhanced Training Support for SMEs # Without GST $11,460.00 $3,438.00 $1,146.00 $1,146.00 With GST $12,376.80 $3,713.04 $1,421.04 $1,421.04 Practical Applications Only Programme Fee Singapore Citizens and Permanent Residents <40 years old Nett Fee after SSG Funding* Singapore Citizens ≥40 years old only Enhanced Training Support for SMEs # Without GST $4,800.00 $1,440.00 $480.00 $480.00 With GST $5,184.00 $1,555.20 $595.20 $595.20 * Subjected to SSG’s approval and changes. ** 8% GST applicable for intakes starting from 1 Jan 2023 # For more information on the Enhanced Training Support for Small & Medium Enterprises (SMEs) scheme, please click here. Self-sponsored applicants may use their SkillsFuture Credit (SFC) to offset the programme fee. PROGRAMME SCHEDULE Next intake: February 2023 (Closed) / June 2023 Registration closing date: 4 weeks before programme commencement Application will be considered upon submission of completed application form and all necessary supporting documents. SIPG will contact the applicant after confirmation that all admission criteria are met. For enquiries, contact SIPG at training-institute@spgroup.com.sg or 6916 7930 SIPG reserves the rights to amend any details relating to the programme without prior notice. 3 V9_122022 This page is intentionally left blank 4 V9_122022 Registration Form Licensed Electrical Technician Preparatory Programme PART A: PERSONAL PARTICULARS � Self-Sponsored Applicant � Company-Sponsored Applicant ** Full Name (As in NRIC/FIN) ** NRIC/FIN ID Expiry Date (dd/mm/yy) ** Nationality Gender M / F ** Monthly Salary 1 LE License No. (if applicable) Date of Birth (dd/mm/yy) Race: Chinese / Malay / Indian / Others: ___________________ Years of Relevant Experience as LE (if applicable) ** Contact Number Email Address Address (Residential address for self-sponsored applicants) FOR COMPANY-SPONSORED APPLICANTS ONLY Company Name Company Address Contact Person Contact Number PART B: PRE-REQUISITES Designation Email Address 1. Please indicate your relevant practical work experience: Employer Name Position Held Year of Joining Year of Leaving 2. Please indicate your educational qualifications: Qualification Title Name of Institute Year Completed Please attach relevant supporting documents. (Refer to Annex A for the list of supporting documents required.) 1 Salary range: a) Unemployed b) Below $1,000 c) $1,000 - $1,499 d) $1,500 - $1,999 e) $2,000 - $2,499 f) $2,500 - $2,999 g) $3,000 - $3,499 h) $3,500 and above ** Mandatory field 5 V9_122022 PART C: PROGRAMME TYPE Please tick the programme type that ☐ Full Programme - Theoretical Foundation & Practical Applications ☐ Practical Applications only (Applicable only to applicants with Diploma in Electrical Power Engineering from Singapore Polytechnic/Ngee Ann Polytechnic or higher qualifications that are recognised by EMA/PEB.) PART D: PAYMENT Payment is only required after the programme has been scheduled for the applicant and applicant has confirmed his/her availability. An invoice with the final amount (after funding, if any) will be sent to the applicant. Modes of payment will be advised at the point of issuing the invoice to the applicant. PART E: DECLARATION By submitting this registration form: - I hereby declare that all information given is true and accurate; - I acknowledge that SIPG shall not be responsible should EMA rejects my application for licensing; and - I agree to the terms and conditions stated below. (i) For Self-Sponsored Application (ii) For Company-Sponsored Application Name: ______________________ Name of Authorised Personnel: _____________________ Signature: ______________________ Signature: _____________________ Company Stamp Date: ______________________ Date: _____________________ PART F: PERSONAL DATA PROTECTION ACT I/We acknowledge and agree that SIPG may collect, use and disclose to any third party any and all particulars relating to my/our personal information for the purposes of (i) providing the requested services in respect of the programme(s), (ii) billing and account management (including debt collection or recovery); (iii) conducting surveys or obtaining feedback; (iv) informing me/us of services and offers by SIPG, its related entities and business affiliates (unless I/we duly inform you otherwise); and (v) complying with all applicable laws and regulations, and business requirements. Name: Signature: Date: TERMS AND CONDITIONS: 1) The company and individual applicant have read and understood the terms of the programme information and registration form. 2) The information collected on this form is used for programme registration, account servicing of programme-related activities and/or for application of programmerelated funding to appropriate funding agencies. 3) This registration form must be submitted to SIPG at least 4 weeks before programme commencement. 4) Payment must be made to SIPG before programme commencement. 5) SIPG reserves the right to amend any details relating to the programme without any prior notice. 6) Request for withdrawal must be made in writing and are subject to approval by SIPG. >5 working days before programme commencement : 100% refund; Less than 5 working days before programme commencement : no refund. 7) Request for transfer/replacement must be made in writing at least 5 working days before programme commencement and is subject to approval by SIPG. SIPG reserves the right to impose an administration fee for such requests. 8) Trainee shall be bound by the terms and conditions of any applicable funding scheme as approved by SIPG. 9) In the event that the trainee fails to meet any of the requirements set under the funding scheme or has been granted funding for the same programme before, thereby resulting that his/her funding application is rejected, the trainee is liable to pay the balance of the full programme fee to SIPG. 10) Photographs of trainees may be taken at the event for SIPG’s marketing materials and other publications. Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 6 V9_122022 ANNEX A: LIST OF SUPPORTING DOCUMENTS REQUIRED Please submit all relevant supporting documents along with the application form via email. Note: SIPG reserves the right to reject any application due to incomplete submission of supporting documents. 1 Company Testimonial Letter (To clearly state the years and job scope of relevant electrical works experience) 2 Educational Certificates (For non-Licensed Electricians) Highest Qualification (Minimum of Diploma in Electrical Power Engineering from Singapore Polytechnic/Ngee Ann Polytechnic or higher qualifications that are recognised by EMA/PEB) 7 V9_122022
Reschedule of Appointmenthttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/cc69935e-cd57-4ae6-9460-ecbf37f7049b/Reschedule+of+Appointment+Form.pdf?MOD=AJPERES&CONVERT_TO=url&CACHEID=ROOTWORKSPACE.Z18_M1IEHBK0MOUJ20ABQK7Q593U32-cc69935e-cd57-4ae6-9460-ecbf37f7049b-olEWQqq
Reschedule of Appointment (Supply Turn-on/ Cut-off/ Meter Reading) Please read this before filling up the form: • Supply Turn-on/ Meter Reading Appointment For electricity supply turn-on, please wait for our technician to inspect the premises at the appointed time. For water supply turn-on, you need not be present if your water meter is outside the premises. * For gas supply turn-on/ installation, please call City Energy at 1800-5551661 for the rescheduling of appointment and wait for the technician at the premises at the appointed time. ** Meter Reading appointment applies to premises with existing supplies. You need not be present if your meters are outside the premises. • Supply Cut-off Appointment You need not be present if your meters are outside the premises. • City Energy charges a fee for supply turn-on / cut-off / gas appliances disconnection. Please refer to their website at www.cityenergy.com.sg for more information. • Express service can be arranged within the same day at a fee of $64.80 (inclusive of GST) but is subject to availability and schedule. Express service is not available for supply turn-on and cut-off at premises with electricity supply capacity exceeding 45kVA, water meter with piping more than 15mm or commercial gas. • Rescheduling of appointment for residential account under personal name is available online. If you wish to reschedule your appointment, simply visit https://services.spservices.sg/#/rescheduleAppointment to submit your request. Customer Request 1. Type of Appointment Supply Turn-on/ Meter Reading Appointment** (Please refer to information above) Supply Cut-off 2. Utility Account Number Premises Address ____________________________________________________________________ ______________________________________ S 3. Please tick the service(s) you would like to reschedule All Electricity Water Gas* (Please refer to information above) Original Appointment Date/ Time (if any) ____________ (dd/mm/yyyy) ____________ (hh:mm to hh:mm) Date to Reschedule to ____________ (dd/mm/yyyy) (For next business day service, please submit your request before 3pm on Weekdays or 12pm on Saturdays) Removal of Electricity meter(s)/ cables/ wires # (For commercial premises only) # Delete where applicable Note: Cables/ wires will be removed within 7 business days after the electricity supply has been cut-off. For JTC/HDB Industrial Premises, after the electricity supply at your premises is cut-off by SP Services personnel, please arrange for the meters to be returned to SP PowerGrid. ___________________________ Customer’s Signature/Date For accounts registered under companies, the signature of its legal/authorized representative of the company and the company’s rubber stamp imprint are required. Name: _______________________________ (of account holder or the person signing for the company) Handphone Number: Other Contact Number: For Internal Use Documents received by: Meters are inside Staff’s Signature/Stamp/Date Appointment Date : ___________ Time : ____________ Walk-in: 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 Hotline: 1800-2222333 Website: www.spgroup.com.sg Version 2.6 / 12/ 22
SPSRM Supplier Registration Guide.pdfhttps://www.spgroup.com.sg/dam/jcr:dbb8a048-099d-43c1-8680-0ce24f022c4c/%20SPSRM%20Supplier%20Registration%20Guide.pdf
__________________________________________________________________________________ SPSRM Supplier Registration Guide __________________________________________________________________________________ (Version 1.01, May 2019) SPSRM Supplier Registration Guide Version 1.01 TABLE OF CONTENTS CHANGE LOG ........................................................................................................................... 3 1. GENERAL INFORMATION .................................................................................................. 4 1.1. PURPOSE OF SUPPLIER REGISTRATION GUIDE ................................................................ 4 1.2. SPSRM PORTAL ................................................................................................................ 4 1.3. CONTACT US .................................................................................................................... 4 2. SYSTEM REQUIREMENTS .................................................................................................. 5 3. THINGS TO NOTE BEFORE REGISTRATION ......................................................................... 6 3.1. AUTHORISED REPRESENTATIVE ....................................................................................... 6 3.2. SUPPORTING DOCUMENTS TO BE ATTACHED ................................................................. 6 4. SELF-REGISTRATION ......................................................................................................... 7 4.1. SELF-REGISTRATION FORM .............................................................................................. 7 4.2. GENERAL COMPANY INFORMATION ............................................................................... 9 4.3. AUTHORISED REPRESENTATIVE INFORMATION ............................................................ 11 4.4. CATEGORIES ................................................................................................................... 12 4.5. ATTACHMENT ................................................................................................................ 13 4.6. NOTES ............................................................................................................................ 15 4.7. DECLARATION, DATA PRIVACY STATEMENT AND HUMAN VERIFICATION .................... 16 4.8. SUBMIT FORM ............................................................................................................... 18 4.9. REGISTRATION REQUEST PROCESSING AND OUTCOME ............................................... 19 Page 2 of 19 SPSRM Supplier Registration Guide Version 1.01 CHANGE LOG Version Date Change details 1.0 24 Apr 2019 Initial publish 1.01 10 May 2019 Section 3.2: Added note to censor identification number, retain only the final 4 characters. Page 3 of 19 SPSRM Supplier Registration Guide Version 1.01 1. GENERAL INFORMATION 1.1. PURPOSE OF SUPPLIER REGISTRATION GUIDE This User Guide is intended to provide SPSRM Suppliers guidelines on the following: • Supplier Self-Registration __________________________________________________________________________________ 1.2. SPSRM PORTAL URL to SPSRM Portal: https://srm.spgroup.com.sg __________________________________________________________________________________ 1.3. CONTACT US If you have any enquiries, please contact us at: SRM Support Telephone: 65 6916 8839 E-mail address: srmsupport@spgroup.com.sg Please note the operating hours (Singapore Time): - Mon to Fri: 8:30am to 12:30pm; 1:30pm to 5:00pm - Closed on Sat, Sun & Public Holidays __________________________________________________________________________________ Page 4 of 19 SPSRM Supplier Registration Guide Version 1.01 2. SYSTEM REQUIREMENTS The following are required to access and perform activities on SPSRM portal. • Internet connection • Computer with the following web browser: o Windows Operating System: Chrome or Edge o Mac Operating System: Safari • Browser settings: o Pop-up blocker must be disabled/turned off o Zoom is set to 100% Page 5 of 19 SPSRM Supplier Registration Guide Version 1.01 3. THINGS TO NOTE BEFORE REGISTRATION 3.1. AUTHORISED REPRESENTATIVE The Supplier shall nominate a personnel to be the Authorised Representative. The nominated Authorised Representative must be a valid person who has the authority to represent the Company in all transactions carried out in SPSRM System. The Authorised Representative will be assigned with Administrator rights to perform the following activities in SPSRM System: • Maintain Company Data (Product Category selection) • Create Contact Person Account* • Maintain Contact Person Data (Name, Phone/Fax Numbers, E-mail Address) • Lock / Unlock Contact Person Account • View RFx • RFx Response related activities (e.g. Create, Submit, etc) * Contact Person Account is a non-Administrator account which will have basic rights such as display Company/Own Data and bidding activities (e.g. View RFx, RFx Response related activities). __________________________________________________________________________________ 3.2. SUPPORTING DOCUMENTS TO BE ATTACHED Softcopies of the supporting documents are to be attached at the “Attachment” section of the registration form. 3.2.1. Mandatory Documents • Documentation for verification of Supplier’s Company Name o E.g. 1: Company’s Accounting & Corporate Regulatory Authority Business Profile o E.g. 2: Company’s Certification of Incorporation if not registered with Accounting & Corporate Regulatory Authority • Directors' Resolution authorising the Authorised Representative to transact for and on behalf of the Company in SPSRM Sample of Directors’ Resolution available here • Documentation for verification of Authorised Representative's identity Note: The identification number must be censored to retain only the final four (4) characters (e.g. 123A). o E.g. 1: NRIC/Employment Pass (Front Side only) o E.g. 2: Passport Particulars Page 3.2.2. Optional Documents • Company’s GST/VAT profile • GeBIZ Supply Heads registration profile • BCA Workheads registration profile • WSHC bizSAFE registration profile Page 6 of 19 SPSRM Supplier Registration Guide Version 1.01 4. SELF-REGISTRATION 4.1. SELF-REGISTRATION FORM i. Go to https://srm.spgroup.com.sg. ii. Click on New Supplier Registration hyperlink. Page 7 of 19 SPSRM Supplier Registration Guide Version 1.01 iii. The Self-Registration Form will be displayed in a new window. All fields demarcated with an asterisk (*) are mandatory fields. Note: There is an inactivity time-out period of 15 minutes for this form. When it has timed-out, you may see the following error when entering data into the form or when you click the “Submit” button. If you encounter this error, you must close this window and restart the process again from Step ii above. Page 8 of 19 SPSRM Supplier Registration Guide Version 1.01 4.2. GENERAL COMPANY INFORMATION GENERAL COMPANY INFORMATION COMPANY NAME Enter Company Name in Company Name1, exceeding which to be continued at Company Name2. The entered Company Name shall be in accordance with the Company’s Accounting & Corporate Regulatory Authority Business profile (or the local equivalent for Foreign Suppliers). • Entries should not contain special characters ( ~ # $ %, etc). SUPPLIER TYPE Singapore (Local): Singapore registered/incorporated entity Overseas: Any non-Singapore registered/incorporated entity Page 9 of 19 SPSRM Supplier Registration Guide Version 1.01 GENERAL COMPANY INFORMATION UNIQUE ENTITY NUMBER (UEN) The Unique Entity Number (also known as Business Registration Number) shall be entered as per the Company’s Accounting & Corporate Regulatory Authority Business profile (or the local equivalent for Foreign Suppliers). • This field is mandatory for Supplier Type: Singapore (Local). • Entries should not contain any special characters ( - / ~ @ #, etc). GST/VAT Reg. No. If applicable, the GST (also known as Goods & Services Tax) or VAT (Value- Added Tax) shall be entered as per the Company’s Inland Revenue Authority profile for GST/VAT (or the local equivalent for Foreign Suppliers). • Entries should not contain any special characters ( - / ~ @ #, etc). ADDRESS The address provided here will be used to post communications to the Company. • Country is a mandatory field. • Special characters other than . , / - are not allowed. COMMUNICATION Phone and Fax numbers: The phone/fax numbers provided here must be the same as the Authorised Representative’s phone/fax numbers. E-Mail Address: The e-mail address must be the same as the Authorised Representative’s e-mail address. 1. Telephone & Fax number format should be: • Singapore registered: [4 digits] [space] [4 digits] (e.g. 1234 5678) • Foreign registered: [Country code] [Space] [Area code] [Space] [Phone number] (e.g. 1 234 567 8901) 2. Enter Telephone / Fax number extension, if applicable Page 10 of 19 SPSRM Supplier Registration Guide Version 1.01 4.3. AUTHORISED REPRESENTATIVE INFORMATION AUTHORISED REPRESENTATIVE INFORMATION PARTICULARS Enter the Authorised Representative’s Name as per the NRIC/Employment Pass or Passport Particulars page. COMMUNICATION Phone and Fax numbers: The phone/fax number provided here may be used to contact and/or transmit communications to the Authorised Representative. E-Mail Address: The e-mail address provided here will be used for the transmittal of Login ID and password upon approval of the registration request. It will thereon be used to transmit RFx, Purchase Orders and Contracts related communications. Do ensure the e-mail address is active and entered without any typographical error. 1. Telephone & Fax number format should be: Page 11 of 19 • Singapore registered: [4 digits] [space] [4 digits] (e.g. 1234 5678) • Foreign registered: [Country code] [Space] [Area code] [Space] [Phone number] (e.g. 1 234 567 8901) 2. Enter Telephone / Fax number extension, if applicable • Country is a mandatory field. SPSRM Supplier Registration Guide Version 1.01 4.4. CATEGORIES Select the applicable categories you are interested to be notified when opportunities are published. These are the sub-categories. This set of sub-categories are under Category: Administrative and Training. Orange background: These are the Categories. When Orange background: selected, the sub-categories (white background) under These are the Main it will all be selected. Categories. When selected, the subcategories (white background) under it will all be selected. Page 12 of 19 S SRM Supplier Registration Guide Version 1.01 4.5. ATTACHMENT Supporting documents listed in 3.2 SUPPORTING DOCUMENTS TO BE ATTACHED are to be attached here. • Maximum file size limit per file is 10MB. • Recommended to keep file name within 20 characters. • Allowed file types: .bmp, .doc, .docx, .jpeg, .jpg, .ods, .odt, .pdf, .png, .ppt, .pptx, .rtf, .xls, .xlsx, .zip • Supplier is recommended to zip all files into a zip file (not exceeding 10MB) for ease of upload. 4.5.1. Add Attachment i. Click on Browse button. ii. At the file locator dialog box, navigate to the file location and select the file. Click on Open button. File locator dialog box auto-closes. iii. Click on the Upload button. iv. Attachment successfully added. Repeat steps i to iii to continue uploading files if required. Page 13 of 19 S SRM Supplier Registration Guide Version 1.01 4.5.2. Delete Uploaded Attachment i. Select the attachment to be deleted by clicking the selection box on the left of the attachment. ii. The selected attachment will be shown with an orange background. Click on the Delete button. iii. A pop-up box will be displayed for you to confirm the deletion. Click Yes button to proceed. Click No button to cancel. iv. After clicking Yes button, the selected attachment will be removed. Repeat steps i to iii to delete other attachments if required. Page 14 of 19 S SRM Supplier Registration Guide Version 1.01 4.5.3. View Uploaded Attachment i. Click on the hyperlink of the uploaded attachment you intend to view. ii. A pop-up box will be displayed at the bottom of the window. Click on the Open button. Document will be displayed when download is complete. __________________________________________________________________________________ 4.6. NOTES This is an optional field. If you have any message for our Supplier Registration Team, you may enter it here. Page 15 of 19 S SRM Supplier Registration Guide Version 1.01 4.7. DECLARATION, DATA PRIVACY STATEMENT AND HUMAN VERIFICATION 4.7.1. Declaration and Data Privacy Statement When all the fields have been completed, you can only proceed to form submission after the acceptance of the Declaration and Data Privacy Statement. Acceptance is indicated by ticking the respective checkboxes. Suppliers are reminded that any discrepancy / falsified / fraudulent information may result in rejection of the request. Page 16 of 19 S SRM Supplier Registration Guide Version 1.01 4.7.2. Human Verification You must complete the Human Verification before proceeding to submit the form. The Human Verification question will be in one of the following variations: 1. Text description of a number - the numeric value to be entered 2. An arithmetic question - the numeric result to be calculated and entered Variation 1 example: Variation 2 example: Page 17 of 19 S SRM Supplier Registration Guide Version 1.01 4.8. SUBMIT FORM Error messages will be displayed at the top of the screen. All errors must be resolved before the form can be submitted. i. Upon completion of the earlier sections, click on Submit button at the top left of the screen. ii. A pop-up box will be displayed to inform you the submission is successful. Click on the Close button to close the message box and the form. iii. On successful submission, an acknowledgement e-mail will be sent to the Authorised Representative’s e-mail. Please quote the Request Reference Number (e.g. SLCxxxxxxx) or your full company name if you need to get in touch with us regarding your registration request. Page 18 of 19 S SRM Supplier Registration Guide Version 1.01 4.9. REGISTRATION REQUEST PROCESSING AND OUTCOME 4.9.1. Processing Please allow us time to review and process your registration request. This may take up to five (5) working days. Suppliers are reminded that omission of any mandatory supporting document or data discrepancies between the entries in the Form and supporting document(s) may result in the rejection of the registration request. __________________________________________________________________________________ 4.9.2. Registration Outcome The Authorised Representative will receive e-mail notification on the outcome of the registration request. Approved The Authorised Representative will receive two separate e-mails containing the Login ID and Password respectively. Rejected The Authorised Representative will be informed of the rejection through an e-mail. The reason for rejection will be included in the e-mail. This will allow the Authorised Representative to understand why the earlier request was rejected so that any issue can be addressed in the new registration request. - End of Document - Page 19 of 19
[20140724] Lianhe Zaobao - Reduced Noise At Cable Tunnel Worksites For Residents Living Nearbyhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/e89eb651-2e6f-4a76-bb79-89333e852f90/%5B20140724%5D+Lianhe+Zaobao+-+Reduced+Noise+At+Cable+Tunnel+Worksites+For+Residents+Living+Nearby.pdf?MOD=AJPERES&CVID=
卡 车 改 道 又 设 隔 音 墙 电 缆 隧 道 工 程 “ 静 音 ” 减 民 扰 发 展 商 在 东 西 和 南 北 两 条 电 缆 隧 道 施 工 处 采 取 了 多 项 亲 邻 措 施 , 包 括 增 设 临 时 车 道 、 限 制 每 日 进 出 的 车 辆 数 目 等 。 由 于 工 地 紧 挨 学 校 , 承 包 商 每 天 还 派 人 指 挥 交 通 , 确 保 下 课 学 生 安 全 过 马 路 。 杨 萌 报 道 yangmeng@sph.com.sg 中 央 高 速 公 路 在 马 里 士 他 路 出 口 处 前 有 个 巨 型 工 地 , 虽 然 已 经 施 工 一 年 半 , 工 地 看 起 来 却 相 当 安 静 。 这 里 是 本 地 最 深 地 底 电 缆 隧 道 工 程 南 北 和 东 西 线 路 的 交 汇 点 。 为 确 保 工 程 不 影 响 居 民 和 学 生 作 息 , 发 展 商 新 加 坡 能 源 和 负 责 该 段 工 程 主 要 承 包 商 SK 建 筑 及 工 程 公 司 采 取 了 不 少 亲 邻 措 施 , 包 括 筑 起 一 道 新 加 坡 能 源 在 中 央 高 速 公 路 靠 近 马 里 士 他 路 出 口 处 特 设 一 条 临 时 车 道 让 重 型 车 辆 进 入 , 这 样 车 辆 就 无 需 进 入 梅 路 的 组 屋 区 , 可 确 保 居 民 和 学 生 的 安 全 。( 新 能 源 提 供 ) 9 米 高 的 隔 音 墙 。 这 个 面 积 超 过 2000 平 方 米 的 工 地 有 两 个 出 入 口 , 一 个 在 中 央 高 速 公 路 , 一 个 在 梅 路 (May Road)。 梅 路 这 边 的 工 地 紧 挨 宏 文 学 校 , 承 包 商 每 天 下 午 放 学 时 间 都 会 派 人 充 当 交 通 指 挥 员 , 并 竖 起 障 碍 物 避 免 学 生 乱 过 马 路 。 宏 文 学 校 有 1000 多 名 学 生 , 工 地 附 近 则 有 至 少 900 户 居 民 。 黄 埔 麦 奈 雅 路 (Whampoa McNair) 居 民 委 员 会 主 席 黄 业 强 说 , 应 居 委 会 要 求 , 承 包 商 在 下 午 学 生 放 学 时 段 停 工 , 供 应 商 也 避 免 在 这 个 时 段 送 货 。 他 说 :“ 居 委 会 、 发 展 商 和 承 包 商 的 职 员 还 挨 家 挨 户 走 访 了 附 近 居 民 , 通 知 他 们 施 工 进 展 并 听 取 建 议 。” 施 工 一 年 半 接 投 诉 少 过 15 起 目 前 , 居 委 会 收 到 少 过 15 起 居 民 投 诉 , 曾 有 一 名 住 在 梅 路 的 居 民 反 映 工 地 有 噪 音 和 灰 尘 , 承 包 商 就 在 面 向 她 住 家 的 工 地 大 门 旁 挂 起 隔 音 布 。 该 工 地 在 2012 年 底 开 始 施 工 , 初 期 是 挖 掘 竖 井 (shaft), 目 前 已 进 入 钻 隧 道 阶 段 。 这 一 段 的 隧 道 在 地 底 58 米 处 , 无 需 爆 破 , 因 此 噪 音 低 , 一 些 比 较 会 制 造 噪 音 的 机 器 周 围 则 安 装 多 一 层 隔 音 墙 。 在 中 央 高 速 公 路 朝 市 区 方 向 的 工 地 出 入 口 , 新 能 源 还 增 设 了 一 条 300 米 临 时 车 道 , 用 钢 架 在 原 有 的 一 条 水 沟 上 铺 设 铁 板 路 供 重 型 车 辆 出 入 , 而 且 要 求 司 机 避 开 早 晚 上 下 班 高 峰 时 段 , 以 免 加 剧 高 速 公 路 交 通 拥 挤 的 情 况 , 每 天 进 出 的 车 辆 数 目 也 限 制 在 30 辆 。 有 了 临 时 车 道 后 , 重 型 车 辆 就 不 需 进 入 梅 路 , 减 少 噪 音 和 对 居 民 的 不 便 。 同 样 的 , 在 泛 岛 高 速 公 路 朝 明 地 迷 亚 (Bendemeer) 方 向 、 位 于 芽 笼 巴 鲁 (Geylang Bahru) 的 工 地 也 设 立 临 时 车 道 , 重 型 车 辆 不 需 驶 入 芽 笼 巴 鲁 巷 (Geylang Bahru Lane)。 两 条 临 时 车 道 今 年 上 半 年 完 成 , 共 耗 资 400 万 元 。 住 在 中 央 高 速 公 路 工 地 对 面 的 李 起 英 (64 岁 , 家 庭 主 妇 ) 的 外 孙 在 宏 文 学 校 念 三 年 级 。 她 说 , 这 些 安 全 措 施 让 她 很 放 心 。 虽 然 刚 开 始 施 工 时 工 地 有 些 吵 , 但 现 在 已 经 安 静 许 多 , 只 是 有 灰 尘 , 需 要 每 天 抹 地 。 新 能 源 正 在 建 造 的 东 西 和 南 北 两 条 电 缆 隧 道 共 长 35 公 里 , 预 计 2018 年 建 成 , 一 部 分 隧 道 可 深 入 地 下 60 多 米 , 隧 道 直 径 6 米 , 沿 途 有 18 个 工 地 。 隧 道 建 成 后 , 新 能 源 就 能 避 免 开 挖 地 面 来 更 换 或 维 修 电 缆 , 也 能 满 足 日 后 的 供 电 需 求 。
[20191105] The Straits Times - SP Group eyes more links with region to tap clean powerhttps://www.spgroup.com.sg/dam/jcr:eae356da-568a-4c7a-8c74-0546bc4137e8
SP Group eyes more links with region to tap clean power NEW YORK • Singapore’s stateowned power grid operator wants to build more connections to neighbouring countries to tap their greater potential for renewable energy. Countries such as Malaysia and Indonesia have ample spare land for solar panels and enough wind to power turbines, both things that Singapore is lacking, SP Group chief executive Wong Kim Yin said in an interview recently. Building transmission lines to connect the countries and using renewable energy credits to facilitate power trading can allow the island nation to use clean power even if it cannot produce it. “One of the possible ways of tapping renewable resources is actually working with our neighbours,” Mr Wong said on Bloomberg Television. “Some physical regional interconnects will help Singapore in that department.” Singapore faces two challenges in getting more green power. The first is that producing clean energy for its densely populated urban areas requires a large amount of open land, a problem shared by grids globally as they Source: The Straits Times © Singapore Press Holdings Limited. Permission required for reproduction. SP Group’s underground transmission cable tunnel system that brings electricity to consumers. The power grid operator is looking to build transmission lines to neighbouring countries and using renewable energy credits for power trading to obtain green power for Singapore’s use. ST PHOTO: ONG WEE JIN seek more carbon-free electricity. The second, which is unique to its city-state status, is that its borders are national boundaries. The idea of connecting power plants and customers across Southeast Asia has been pursued for more than 20 years, but stymied by issues including lack of government coordination and infrastructure funding. However, that could be changing. Minister for Trade and Industry Chan Chun Sing last Tuesday included regional power grids as one of four measures that Singapore will explore to help decarbonise its power sector, which is almost entirely reliant on imported natural gas. Also last week, Malaysian Energy Minister Yeo Bee Yin said that the country is in discussions with Singapore on cross-border power supplies, and expects to complete 550MW of new grid connection capacity this year and a similar amount next year. Mr Wong said that legislation limits the use of Singapore and Malaysia’s existing power connections to only emergencies. A bilateral government agreement could immediately allow trading across those lines and start a movement towards wider international connections, he added. Malaysia already has links to Thailand, which is also connected to Laos, so eventually Singapore could invest in hydropower dams in Laos and use renewable energy credits to receive the same amount of electricity from Malaysia, he said. Even if the power Singapore receives is not necessarily generated by renewables, the net effect for the region would be more carbonfree electricity. Mr Wong also discussed a few other green proposals. SP Group is trying to speed up the transition to electric vehicles in Singapore by building 1,000 charging stations by the end of next year, from about 200 now. The company is focusing on large fleet owners, as electric vehicles are more cost-efficient than traditional ones, even without subsidies, if they travel at least 80km daily, Mr Wong said. In the long run, technologies including nuclear fusion and hydrogen might be able to provide more carbon-free energy for Singapore, Mr Wong added. He sees them as potential options in 15 years or more, but both need more development to make them safer and cost effective. BLOOMBERG
Electricity Tariff Revision for the Period 1 July to 30 September 2022https://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Electricity-Tariff-Revision-For-The-Period-1-July-to-30-September-2022
Media Release Electricity Tariff Revision for the Period 1 July to 30 September 2022 Singapore, 30 June 2022 – For the period from 1 July to 30 September 2022, electricity tariff (before 7% GST) will increase by an average of 8.1% or 2.21 cents per kWh compared with the previous quarter. The increase is mainly due to higher energy cost driven by rising global gas and oil prices exacerbated by the conflict in Ukraine. For details on the components of the electricity tariff, please refer to Appendix 1: Breakdown of Electricity Tariff. For households, the electricity tariff (before 7% GST) will increase from 27.94 to 30.17 cents per kWh for 1 July to 30 September 2022. The average monthly electricity bill for families living in HDB four-room flats will increase by $8.25 (before 7% GST) (Appendix 3: Average monthly electricity bills of domestic consumers). *before 7% GST SP Group reviews the electricity tariffs every quarter based on guidelines set by the electricity industry regulator, Energy Market Authority (EMA). The tariffs shown in Appendix 2 have been approved by EMA. Appendix 1 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of fuel and power generation. The fuel cost is the cost of imported natural gas, which is tied to oil prices by commercial contracts. The cost of power generation covers mainly the costs of operating the power stations, such as the manpower and maintenance costs, as well as the capital cost of the stations. Network costs (paid to SP Group): This is to recover the cost of transporting electricity through the power grid. Market Support Services Fee (paid to SP Group): This is to recover the costs of billing and meter reading, data management, retail market systems as well as market development initiatives. Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q3 2022 TARIFF (before 7% GST) Appendix 2 Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS TARIFF WEF 1 JULY 2022 (before 7% GST)
News & Media Releaseshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases?page=13
News & Media Releases Latest All Years 28 Jun 2021 Sembcorp Marine Partners SP Group To Integrate Green Energy Tech At Tuas Boulevard Yard 22 Jun 2021 SP Group launches SP Kids at Heart to boost children's learning 15 Jun 2021 SP Group awarded BCA grant to empower greener buildings 27 May 2021 Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customers 23 May 2021 SP Group Inks MOU with BCG Energy to Invest in Renewables in Vietnam 10 May 2021 SP Group forms JV for Acquisition of Renewable Energy Assets in China 22 Apr 2021 Goldbell Partners SP Group To Tap On Singapore’s Largest High-Speed Public EV Charging Network 21 Apr 2021 SP Group Launches Green Financing Framework 14 Apr 2021 SP Group To Roll Out Singapore’s First Large-scale Smart Water Metering System 05 Apr 2021 SP Group building the first large-scale underground substation in Southeast Asia 1 ... 12 13 14 ... 22
Terms of Usehttps://www.spgroup.com.sg/terms-of-use
Terms of Use Understand the terms of your access of this website and/or use of any online services. Terms & Conditions of Use Thank you for visiting the website of the Singapore Power Group (the “Website”). PLEASE READ THESE TERMS AND CONDITIONS OF USE (“TERMS AND CONDITIONS”) CAREFULLY. BY ACCESSING THIS WEBSITE AND/OR USING THE ONLINE SERVICES, YOU AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT ANY OF THESE TERMS AND CONDITIONS, YOU MUST IMMEDIATELY DISCONTINUE YOUR ACCESS OF THIS WEBSITE AND/OR USE OF THE ONLINE SERVICES. Copyright and Trademark Notices Except as otherwise expressly stated herein, the copyright and all other intellectual property in the contents of this Website (including, but not limited to, all design, text, sound recordings, images or links) are the property of Singapore Power Limited and/or its subsidiaries and/or their respective subsidiaries (together the "SP Group"). As such, they may not be reproduced, transmitted, published, performed, broadcast, stored, adapted, distributed, displayed, licensed, altered, hyperlinked or otherwise used in whole or in part in any manner without the prior written consent of the SP Group. Save and except with the SP Group's prior written consent, you may not insert a hyperlink to this Website or any part thereof on any other website or "mirror" or frame this Website, any part thereof, or any information or materials contained in this Website on any other server, website or webpage.   All trade marks, service marks and logos used in this Website are the property of the SP Group and/or the respective third party proprietors identified in this Website. No licence or right is granted and your access to this Website and/or use of the online services should not be construed as granting, by implication, estoppel or otherwise, any license or right to use any trade marks, service marks or logos appearing on the Website without the prior written consent of the SP Group or the relevant third party proprietor thereof. Save and except with the SP Group's prior written consent, no such trade mark, service mark or logo may be used as a hyperlink or to mark any hyperlink to any SP Group member's site or any other site. Disclaimer The contents of this Website are provided on an “as is” and “as available” basis without warranties of any kind, and are of a general nature which have not been verified, considered or assessed by any member of the SP Group in relation to the making of any specific investment, business, financial or commercial decision. The SP Group does not warrant and hereby disclaims all warranties of any kind, implied, express, or statutory, including but not limited to warranties: (a) as to the truth, accuracy, adequacy, completeness of reasonableness of the information and materials contained in or accessed through this Website and expressly disclaims liability for any errors in, or omissions from, such information and materials; (b) as to the title, merchantability, satisfactory quality, non-infringement of third party intellectual property rights, or fitness for any particular purpose of the information and materials on this Website, or this Website in general; and (c) that the contents available through this Website or any functions associated therewith will be uninterrupted or error-free, or that defects will be corrected or that this Website and the server is and will be free of all viruses and/or other harmful elements. The SP Group shall not be liable regardless of the form of action for any failure of performance system, server or connection failure, error, omission, interruption, breach of security, computer virus, malicious code, corruption, delay in operation or transmission, transmission error or unavailability of access in connection with your accessing this Website and/or using the online services even if the SP Group has been advised as to the possibility. In no event shall the SP Group be liable to you or any other party for any damages, losses, expenses or costs whatsoever (including without limitation, any direct, indirect, special, incidental or consequential damages, loss of profits or loss of opportunity) arising in connection with your use of this Website, or reliance on any information, materials or online services provided at this Website, regardless of the form of action, even if the SP Group had been advised as to the possibility of such damages. Access to other websites / hyperlinks For your convenience, this Website contains hyperlinks to websites which are owned, operated or maintained by third parties. Such linked websites are not under the control of the SP Group and the SP Group is not responsible for the contents of those websites and shall not be liable for any damages or loss arising from access to those websites. Furthermore, the hyperlinks provided in this website shall not be construed as an endorsement or verification of such linked websites or the contents therein by the SP Group. Use of the hyperlinks and access to such websites are entirely at your own risk. In no circumstances shall the SP Group be considered to be associated or affiliated with any trade or service marks, logos, insignia or other devices used or appearing on websites to which this Website is linked. Indemnity You hereby agree to indemnify and hold the SP Group harmless against all damages, losses, expenses and costs (including legal costs) suffered or incurred by the SP Group in connection with or arising from: (a) your access to this Website and/or the use of the online services; (b) any other party’s access of this Website and/or use of the online services using your user id and/or login password; (c) your breach of any of these Terms and Conditions; and/or (d) any other party’s breach of these Terms and Conditions where such party was able to access this Website and/or use the online services by using your user id and/or login password. Privacy Policy Your privacy is important to the SP Group. We are committed to maintaining the confidentiality of the personal information that you give us through this Website and/or by accessing and using our online services. 1. We collect personal information from you for the purposes of providing you with and improving the SP Group’s services. We use information in the file we maintain about you, and other information we obtain from your current and past activities on the Website to resolve disputes and troubleshoot problems. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your information to identify users using multiple user ids or aliases, if any. 2. Only authorised staff will have access to your personal information 3. To serve you well, we may from time to time work with other organisations including SP Group’s affiliates to offer other products and services to you. 4. You agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyze website usage, improve our content, product offerings and services, and customize our website's content, layout, and services. This may include using your information to contact you and deliver information to you that is targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings and communications relevant to your use of the Website. 5. Like most websites, we may use cookies to "remember" information about your preferences. You can set up your web browser to accept or reject cookies. 6. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you. 7. We use industry standard practices to safeguard the confidentiality of your personal identifiable information. The SP Group treats data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside our group of companies. However, please note that we cannot ensure that all of your private communications and other personally identifiable information will not be disclosed in ways not otherwise described in  these Terms and Conditions and/or the SP Group Personal Data Protection Policy (for example, in disclosing your personal data to law enforcement, regulatory or other government agencies, or to third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your information that they collect from our website). 8. The SP Group may disclose your personal data to law enforcement, regulatory or other government agencies, or to third parties. For example, certain aggregate information contained in your registration application or account may be disclosed when we believe that the disclosure is required to comply with the law; enforce or apply our Terms and Conditions and other agreements and/or policies (including the SP Group Personal Data Protection Policy); protect the rights, property or safety of our Website, our users or others. The foregoing includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Please note that this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information of customers for commercial purposes in violation of the commitments set forth in these Terms and Conditions and/or the SP Group Personal Data Protection Policy. With respect to the collection, use and disclosure of your personal data, the SP Group has prepared the SP Group Personal Data Protection Policy which explains what personal data the SP Group collects and the purposes for which your personal data will be collected, used and disclosed by the SP Group. The SP Group Personal Data Protection Policy, which shall be deemed incorporated into these Terms and Conditions, is available here. In the event of any inconsistency between the terms set out in these Terms and Conditions and the SP Group Personal Data Protection Policy and in so far as it relates to the collection, use and disclosure of personal data, the terms set out in the SP Group Personal Data Protection Policy shall prevail. If you have any questions, comments or requests for information regarding your personal data, please contact our SP Data Protection Office at: SP Data Protection Office SP Group  2 Kallang Sector   Singapore 349277 Email: dpo@spgroup.com.sg Amendments to these Terms and Conditions The SP Group reserves the right to amend these Terms and Conditions from time to time without prior notice to you. Should there be any amendments, the revised terms and conditions will be posted on this Website. By continuing to use this Website after such changes have been made, you acknowledge and agree you have read, understood and accept the changes.
[26052017] Lianhe Zaobao - Visually Impaired uses patience to answer hotlinehttps://www.spgroup.com.sg/dam/jcr:ba04404e-0ab6-487d-b0ef-aa71faf251cf
���� �������������� �������������� ������������ ��������������� ���������������� �������������� ��������������� ��������� ��������������� ��������������� ��������������� ������������� ��������������� ��������������� ��������������� ���������� ������������� ��������� �������������� ������������������ ������������� ������������� ���������������� ��� Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction. ����������� �������������� ��������������� �������������� ���������������� ����������������� ��������������� ������� ��������������� ��������������� ��������������� ��������������� �������������� �������������� ��������������� ���������� �������������� ��������������� ��������������� ��������������� ��������������� ������������� �� �������� ������������ ������������ ������������ ������������ ������������������ ������� ����� �������� ���� �������������� �������� ����������� ��������� ����������� ������������ ������������ �������� ������������� �������� �������� ������������ ��������� ���� �� ������ ��������������������� �������������� ���������������� ����������������������������