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Media Release - Electricity Tariff Revision For The Period 1 April To 30 June 2012https://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/876ec48b-87b1-427c-8fbe-d2f8a99b436b/%5B20120330%5D+Media+Release+-+Electricity+Tariff+Revision+For+The+Period+1+April+To+30+June+2012.pdf?MOD=AJPERES&CVID=
30 Mar 2012 For Immediate Release MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 APRIL TO 30 JUNE 2012 1. For the period from 1 Apr to 30 Jun 2012 the electricity tariffs will increase by 4.3% as higher fuel prices have resulted in higher power generation costs. The average fuel oil price over the last three months (1 Jan to 15 Mar 2012) increased by 7.3% from S$127.07 to S$136.37 per barrel. This increase in fuel oil prices saw a corresponding increase in the price of natural gas which is used for power generation in Singapore. 2. The electricity tariff for households will increase by 4.3% (or 1.19 cents per kWh) from 27.59 to 28.78 cents per kWh. This will increase the average monthly electricity bill for families living in four-room HDB flats by $4.18. 3. SP Services reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The latest tariffs given in Appendix 1 have been approved by the EMA. _______________________________________________________________________________________________________ Issued by: SP Services Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No : 199504470N www.spservices.com.sg SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N Appendix 1 Appendix 2 Breakdown of Electricity Tariff 1. The electricity tariff consists of the following four components: a) Energy cost (paid to the generation companies): This will increase by 1.20 cents per kWh from 22.53 cents per kWh to 23.73 cents per kWh in Q2 2012. This component is adjusted quarterly to reflect changes in the cost of power generation. b) Network cost (paid to SP PowerAssets): Remains unchanged at 4.78 cents per kWh. This fee is reviewed annually and was last reduced by 2.8% in April 2011. c) Market Support Services Fee (paid to SP Services): Remains unchanged at 0.22 cents per kWh. This fee is reviewed annually and has been reduced by 21% since July 2009. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): Reduced by 0.01 cent per kWh from 0.06 cent/kWh to 0.05 cent/kWh. This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q2 2012 Tariff Energy Costs 23.73¢/kWh Increased by 1.20¢/kWh Generation Companies Network Costs 4.78¢/kWh MSS Fee 0.22¢/kWh Market Admin & PSO Fee 0.05¢/kWh Unchanged Unchanged Reduced by 0.01¢/kWh SP PowerAssets SP Services Power System Operator & Energy Market Company SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N Appendix 3
Contractor Performance Management System Policy.pdfhttps://www.spgroup.com.sg/dam/jcr:ad50f300-9a33-4033-a83e-9a92e06716d0/%20Contractor%20Performance%20Management%20System%20Policy.pdf
Contractor Performance Management System Introduction 1. With effect from 1 October 2016, Singapore Power Limited and its Singaporeincorporated subsidiaries (SP Group) has implemented the SP Group’s Contractor Performance Management System (CPMS) to strengthen its partnership with and improve the safety and quality performance of its contractors. 2. Through the CPMS, SP Group aims to take a holistic approach to the selection of its contractors as part of enhancing procurement process, by looking at the performance of its contractors at a quarterly and annual basis and not only based at performance at each individual contract basis. The previous demerit scheme in respect of each contract will be abolished while an incentive and mitigation scheme that goes towards enabling contractors to improve their performance on a longer term basis is now implemented. Objectives 3. The objectives of the CPMS are: (a) (b) (c) to adopt a more holistic approach in reviewing contractors’ overall performance; to work with contractors to raise safety and quality standards; and to encourage an environment of continuous improvement by contractors. 4. In order to achieve the above objectives, CPMS will utilise the following 3 main components: (a) (b) (c) Contractor Performance Assessment (CPA); Business Under Surveillance (BUS) Programme; and Tender Evaluation Framework (TEF). SP Group CPMS V6.0 19 Jul 2023 1 Applicability 5. The CPMS will be applicable for procurement in relation of the following services and works: (a) (b) (c) (d) (e) (f) cable installation, cable jointing and road reinstatement; gas pipe-laying; milling and patching; transmission cable-laying; building and construction; and other road opening-related works (e.g., manhole access works). SP Group intends to broaden the scope of the CPMS to eventually apply the CPMS for procurement of other engineering-related works and services. 6. The CPMS will apply to contracts awarded on or after 1 October 2016 and any ongoing contracts which fall in any of the above categories set out in paragraph 5. All aspects of the CPMS, such as the BUS Programme and rewards and mitigations, will apply to such contracts. Contractor Performance Assessment 7. For each contract, a contractor will be assessed by the relevant SP Group project team in the following four (4) areas: (a) (b) (c) (d) Safety. Quality of Work; Project & Risk Management; and Value Added Services. These scores for each contract (Contract Quarterly Score) will be tabulated at fixed quarterly basis. The individual Contract Quarterly Scores applicable for each contract will then be averaged to derive the Contractor Quarterly Score. SP Group CPMS V6.0 19 Jul 2023 2 The criteria have a direct impact on risk mitigation which helps to review the way work activities are planned and executed. The objective of the enhancements is to reduce risk and improve safety at work sites. The PSR shall review the risk identification and mitigation measures to be taken during the design & construction for all contracts within SP Group. Emphasis will be given to the PSR communication to workers through the Risk Management workshops on site. ABSIS will be used to engage with the worker level to improve work processes and create a safer environment to work in. SP Group will assess the contractors’ senior management engagement with their workers through various in-house activities. 8. Examples of the factors taken into consideration in determining the individual Contract Quarterly Score are as follows Safety • Safety Performance • Site Safety Management • Safety Engagement by Management • Project Safety Review (PSR) • Risk Management workshop • Activity Based Safety Improvement System (ABSIS) Quality of Work • Documentation • Workmanship • Any damage to properties Project & Risk Management • Incident management • Cooperativeness • Meeting schedules Value Added Services • Initiatives to improve productivity and efficiency SP Group CPMS V6.0 19 Jul 2023 3 9. In addition to the above criteria, SP Group will also take into account the occurrence of any Critical Incidents when determining the Contractor’s Quarterly Score by applying a corresponding adjustment factor to their score. (a) The Critical Incidents includes: Critical Incidents Smoking or open flame in gas installations and electricity transmission substations Not adhering strictly to isolation procedures for live electricity or gas equipment and machinery at site Damage to Transmission Cables / Gas Pipes Damage to Distribution Cables / Gas Pipes Not anchoring safety harness while working at heights exceeding 3 metres Working in a confined space without conducting mandatory gas check Working under suspended load during lifting or excavator operations Fatality or serious injury Where Serious Injury is defined as: Serious Injuries Loss of 2 limbs Loss of both hands or of all fingers and both thumbs Loss of both feet Total loss of sight, including the loss of sight to such extent as to render the employee unable to perform any work for which eyesight is essential Total paralysis Injuries requiring more than 20 days of hospitalization. (Hospitalization refers to the period where injured remains warded in a hospital) Loss of arm at shoulder Loss of arm between elbow and shoulder Injuries resulting in being permanently bedridden Loss of arm at elbow Loss of arm between wrist and elbow SP Group CPMS V6.0 19 Jul 2023 4 Loss of hand at wrist Loss of 4 fingers and thumb of one hand Loss of 4 fingers Loss of leg • At or above knee • Below knee Loss of foot Loss of sight of one eye Total loss of hearing (b) The Serious Incidents includes: Serious Incidents Damage to Distribution Cables/ Gas pipes affecting less than or equal to 300 customers Damage to Public assets (e.g., PUB pipes, streetlights) Note: Contractors shall not be penalised for damages to the public assets if it was unavoidable due to Authorities’ drawings that provided inaccurate factual information and the Contractor’s detection works did not provide better information. 10. At the end of each quarter, SP Group will provide each contractor a grade relative to their score to provide them timely information on their performance. The names and grades for each contractor scored in each quarter shall be available on the SP Group corporate website. 11. In the event the Contractor’s Quarterly Score is lower than 50, the contractor will be suspended from participating in any new procurement activities for the next 3 months. In the event of an occurrence of a fatality or serious injury at his work site, the main contractor and its subcontractor will be suspended from participating in any new procurement activities for 12 months from the incident date. The suspended contractors and their subsidiaries are also not allowed to apply to be sub-contractors for any SP Group contracts during the suspension period. SP Group CPMS V6.0 19 Jul 2023 5 12. The Contractor Quarterly Scores will be aggregated on an annual basis [Contractor Annual Score]. Contractors must have at least two (2) Contractor Quarterly Scores to be included for the Contractor Annual Score computation. 13. At the end of each Assessment Year, the 5 contractors with the highest Contractor Annual Score for the year will be given an incentive of 2% of the total annual value of their respective contracts capped at $100,000.00 per year per contractor. The annual value of each contract is computed as follows: where: ACV is the annual value of a contract; ACV = A X B A is the Contract Sum divided by the Contract Period [weeks]; and B is the number of weeks [or part thereof] where Works carried out in that year under that contract. 14. The 2 contractors with the lowest annual scores will be subjected to a penalty deduction to their PQS scores in all subsequent SP Group tenders published during the next Assessment Year. In addition, they would also have to comply with performance improvement requirements specified by SP Group to address areas of deficiency. SP Group CPMS V6.0 19 Jul 2023 6 Business Under Surveillance (BUS) Programme 15. The BUS Programme is an educational and correctional tool aimed to partner contractors to address safety and quality issues encountered by contractors in the course of their work for the SP Group and in the longer term help improve their safety and quality standards. The BUS Programme and will be activated in the following situations: (a) (b) Occurrence of any Critical Incident; and/or 3 or more safety inspections at the project sites where major safety-related non-conformances (safety non-conformance) are observed. 16. In the event of the activation of the BUS Programme, the Contractor will be required to undergo the activities as follows: 17. Stopping work at the affected site[s] during a BUS Programme is important to allow contractors to review its safety practices and focus on its operational methods and processes with the aim of preventing further incidents from occurring again. 18. If the contractor placed on a BUS Programme is unable to meet the exit requirements at the end of the 5 th week, a further 2 weeks extension will be granted. If the contractor is still unable to meet the exit requirements at the end of the 7 th week, the contractor will be placed on a second BUS Programme to address the failure of the first BUS Programme. SP Group CPMS V6.0 19 Jul 2023 7 19. In the event the contractor is placed on the BUS Programme more than 2 times in a calendar quarter, the contractor will be suspended from participating in any new procurement activities for the next three months. The suspended contractors and their subsidiaries are also not allowed to apply to be sub-contractors for any SP Group contracts during the suspension period. 20. From 1 Apr 2023, Contractor shall not be under MOM’s Business Under Surveillance programme (BUS) OR not accumulated 25 or more demerit points under MOM’s DPS as at the Tender Closing Date and before the Tender Award Date. Tender Evaluation Framework 21. The CPMS adopts a tender evaluation framework that comprises the following 3 Stages: 22. Stage 1 (SET) aims to inculcate a mindset of safety being the highest priority among our contractors, by selecting only likeminded contractors who have adequate safety management system and track records to work on our projects. Contractors who meet the SET requirements will be pre-qualified to participate in SP Group’s tenders for works described in paragraph 5 above. Once such pre-qualification is granted by SP to the contractors, it shall be valid for the entire Assessment Year. Any contractor which fails the Stage 1 assessment can apply for re-assessment at the start of new calendar quarter after being notified of its failure to pre-qualify. SP Group CPMS V6.0 19 Jul 2023 8 23. In the subsequent Stage 2 and 3 of the evaluation of bids submitted for CPMS applicable tenders, each bidder’s Contractor Quarterly scores over the past 2 years will be taken into account to determine the successful bidder. Where a bidder does not have sufficient records of past Contractor Quarterly Scores (e.g. new contractors) a default score will be used instead. Amendments and FAQs 24. SP Group may modify the CPMS at any time and such amendments shall be deemed immediately applicable to the contracts that are ongoing at the time of such amendments. Contractors are strongly encouraged to check https://www.spgroup.com.sg/doing-business-with-us/procurement for amendments, updates and FAQs relating to the CPMS. 25. If you have any questions, comments or suggestions regarding the CPMS, please email to us at the following address: CPMS@spgroup.com.sg SP Group CPMS V6.0 19 Jul 2023 9
jcr:f979ebec-3884-4ed7-ae69-ceb6755ef206https://www.spgroup.com.sg/dam/jcr:f979ebec-3884-4ed7-ae69-ceb6755ef206
即 时 新 加 坡 新 能 源 集 团 联 手 星 狮 地 产 为 越 南 工 业 提 供 清 洁 能 源 服 务 岳 开 新 发 布 /2023 年 8 月 24 日 03:10 PM 平 阳 (Binh Duong) 工 业 园 利 用 智 能 建 筑 能 源 管 理 系 统 , 为 园 区 节 省 高 达 30% 的 制 冷 能 源 , 并 减 少 近 18% 的 碳 排 放 量 。 字 体 大 小 : 小 中 大 新 加 坡 能 源 集 团 (SP Group) 和 星 狮 地 产 越 南 (Frasers Property Vietnam, 简 称 FPV) 联 手 , 为 平 阳 (Binh Duong) 工 业 园 提 供 综 合 智 能 清 洁 能 源 服 务 。 新 能 源 集 团 星 期 四 (8 月 24 日 ) 发 布 文 告 宣 布 , 集 团 与 星 狮 地 产 越 南 签 署 谅 解 备 忘 录 , 将 为 星 狮 地 产 越 南 的 平 阳 工 业 园 区 提 供 综 合 智 能 绿 色 能 源 解 决 方 案 , 以 实 现 园 区 的 节 能 和 减 排 目 标 。 集 团 初 期 将 负 责 园 区 工 业 服 务 中 心 的 设 计 、 安 装 、 运 营 和 维 护 , 其 中 包 括 安 装 太 阳 能 光 伏 板 、 电 动 车 充 电 以 及 智 能 能 源 优 化 管 理 系 统 等 。 随 后 , 集 团 还 将 与 FPV 探 讨 园 区 内 实 施 绿 色 微 电 网 的 可 行 性 , 来 加 速 园 区 清 洁 能 源 转 型 , 并 为 租 户 提 供 可 靠 的 电 力 供 应 。 文 告 指 出 , 集 团 提 供 的 智 能 建 筑 能 源 管 理 系 统 , 可 根 据 入 住 率 和 天 气 变 化 情 况 , 通 过 人 工 智 能 和 物 联 网 (IoT) 来 自 动 调 节 空 调 。 系 统 可 帮 助 园 区 节 省 高 达 30% 的 制 冷 能 源 , 并 减 少 近 18% 的 碳 排 放 量 。
jcr:a225d2af-1baf-4032-9f87-079a59d44c0ahttps://www.spgroup.com.sg/dam/jcr:a225d2af-1baf-4032-9f87-079a59d44c0a
COMPANIES & MARKETS ● The Business Times | Wednesday, April 10, 2024 Frasers Property to install 4,500 sq m of solar panels in SP Group tie-up By Vivienne Tay vtay@sph.com.sg FRASERS Property is tying up with SP Group to install close to 4,500 square metres (sq m) of solar panels across seven of its retail and commercial properties in Singapore. The properties are Alexandra Technopark, Causeway Point, Century Square, Hougang Mall, Northpoint City (North Wing), Tampines 1 and White Sands, Frasers Property said in a statement on Tuesday (Apr 9). Both parties had inked a partnership agreement. Alexandra Technopark is held by Frasers Logistics & Commercial Trust; the remaining properties are retail malls held by Frasers Centrepoint Trust. The move brings the acreage of solar panels in10 of Frasers Property’s owned or managed retail and commercial properties to 14,250 sq m. The solar panels are expected to supply an average of 2 per cent of the energy needs of the participating buildings and generate around 920,000 kilowatt-hours of electricity per year – enough to power 450 four-room Housing Development Board (HDB) flats. This could also result in S$220,000 in annual energy cost savings and cut more than 370 tonnes of carbon emissions yearly – similar to removing 80 cars from the road. Under the tie-up, SP Group will manage the design, supply, delivery, installation, testing and commissioning of the solar photovoltaic system in the properties. This will be completed by the end of 2024. Frasers Property Singapore chief executive Soon Su Lin said: “This latest collaboration with SP Group in the solarisation programme across seven of our retail and commercial properties underscores Frasers Property’s commitment to reach net-zero carbon by 2050, and is aligned with the nation’s solar power deployment target of at least 2,000 megawatt-peak by 2030.”
Microsoft Word - Q2'19 Tariff Media Release v5ahttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/089d77ee-8903-4f6f-a566-44d2e1ef121a/Q2+2019+Tariff+Media+Release+(Clean).pdf?MOD=AJPERES&CVID=
MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 APRIL TO 30 JUNE 2019 Singapore, 31 March 2019 – For the period from 1 April to 30 June 2019, electricity tariffs (before 7% GST) will decrease by an average of 4.7% or 1.10 cent per kWh compared to the previous quarter. This is mainly due to the lower cost of natural gas for electricity generation compared to the previous quarter. For households, the electricity tariff (before 7% GST) will decrease from 23.85 to 22.79 cents per kWh for 1 Apr to 30 Jun 2019. The average monthly electricity bill for families living in four-room HDB flats will decrease by $3.62 (before 7% GST) (see Appendix 3 for the average monthly electricity bill for different household types). Quarterly Household Electricity Tariff* Cents/kWh 25.00 24.00 23.00 22.00 21.00 20.00 19.00 18.00 17.00 16.00 15.00 24.13 23.65 23.85 22.79 22.15 21.56 20.72 20.30 Jul - Sep '17 Oct - Dec '17 Jan - Mar '18 Apr - Jun '18 Jul - Sep '18 Oct - Dec '18 Jan - Mar '19 Apr - Jun '19 *before 7% GST SP Group reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs given in Appendix 1 have been approved by the EMA. Issued by: SP Group 2 Kallang Sector Singapore 349277 www.spgroup.com.sg ELECTRICITY TARIFFS FROM 1 APRIL 2019 LOW TENSION SUPPLIES, DOMESTIC All units, ¢/kWh LOW TENSION SUPPLIES, NON-DOMESTIC All units, ¢/kWh HIGH TENSION SMALL (HTS) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh HIGH TENSION LARGE (HTL) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh EXTRA HIGH TENSION (EHT) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh Appendix 1 New Tariff Existing Tariff New Tariff (without 7% (without GST) (with 7% GST) GST) 23.85 22.79 24.39 23.85 22.79 24.39 8.58 8.90 9.52 12.87 13.35 14.28 21.40 20.15 21.56 13.09 12.28 13.14 0.59 0.59 0.63 8.58 8.90 9.52 12.87 13.35 14.28 21.18 19.93 21.33 13.08 12.27 13.13 0.59 0.59 0.63 7.68 7.87 8.42 11.52 11.81 12.64 20.26 19.03 20.36 12.97 12.17 13.02 0.48 0.48 0.51 Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: a) Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of power generation. b) Network costs (paid to SP PowerAssets): This fee is reviewed annually. c) Market Support Services Fee (paid to SP Services): This fee is reviewed annually. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q2 2019 TARIFF (before 7% GST) Market Admin & PSO Fee (Increase by 0.01¢/kWh) 0.06¢/kWh (<1%) MSS Fee (No Change) 0.40¢/kWh (1.8%) Network Costs (Increase by 0.13¢/kWh) 5.44¢/kWh (23.9%) Energy Costs (Decrease by 1.20¢/kWh) 16.89¢/kWh (74.1%) Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF WEF 1 APRIL 2019) (before 7% GST) Types of Premises Average monthly consumption per Customer Average Monthly Bill New Average Monthly Bill Average Change in Monthly Bill kWh $(a) $(b) $(b-a) % HDB 1 Room 126.21 30.10 28.76 (1.34) (4.5) HDB 2 Room 170.51 40.67 38.86 (1.81) (4.5) HDB 3 Room 254.68 60.74 58.04 (2.70) (4.4) HDB 4 Room 340.65 81.25 77.63 (3.62) (4.5) HDB 5 Room 393.62 93.88 89.71 (4.17) (4.4) HDB Executive 493.83 117.78 112.54 (5.24) (4.4) Apartment 504.19 120.25 114.90 (5.35) (4.4) Terrace 850.28 202.79 193.78 (9.01) (4.4) Semi-Detached 1,152.53 274.88 262.66 (12.22) (4.4) Bungalow 2,387.45 569.41 544.10 (25.31) (4.4) Average 410.37 97.87 93.52 (4.35) (4.4)
Advisory On Scam Emailhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Advisory-On-Scam-Email
Media Advisory Advisory On Scam Email 22 January 2014 There have been reported cases of individuals receiving emails, asking recipients to click on an attached link to view their electricity bill. The Appendix contains a sample.   These email messages are not from SP Services. Recipients should not respond to the email, click on the hyperlink or provide their personal information.   Our investigations show that these emails have been sent randomly including to those who do not have utilities accounts with SP Services. No unauthorised access has been made into our systems. We would like to assure customers that utility accounts and personal information that reside in SP Services’ system have not been compromised.   SP Services has made a police report on the cases that have been brought to our attention.   For enquiries, please contact SP Services at 1800 222 2333 or email spservices@singaporepower.com.sg Issued by: Singapore Power Limited                  10 Pasir Panjang Road #03-01                  Mapletree Business City                  Singapore 117438                  Co. Reg No : 199406577N                  www.singaporepower.com.sg Appendix Scam emails Example 1 Example 2
SPSRM MFA User Guide.pdfhttps://www.spgroup.com.sg/dam/jcr:2f1e962e-406e-4d3a-a9bf-9a604fc85270/SPSRM%20MFA%20User%20Guide.pdf
SPSRM MFA User Guide - Version 1.01 (Jan 2023) ____________________________________________________________________________________ SPSRM Multi Factor Authentication User Guide ____________________________________________________________________________________ SPSRM MFA User Guide - Version 1.01 (Jan 2023) TABLE OF CONTENTS 1. General Information ............................................................................................................................................ 4 2. System Requirements ......................................................................................................................................... 4 3. Installing the SAP Authenticator App ............................................................................................................. 5 4. Log on to MFA Registration ............................................................................................................................... 6 4.1. Log on to MFA Registration .............................................................................................................. 6 4.2. Select Set Up Account on Device .................................................................................................... 7 5. Mobile Device Set Up .......................................................................................................................................... 8 5.1. Log on to MFA Registration .............................................................................................................. 8 5.2. Password for SAP Authenticator APP ............................................................................................ 9 5.3. Add Account .......................................................................................................................................10 5.4. Enable Scan QR Code Function ......................................................................................................11 5.5. Install QR Code/Bar Code Scanner App (For Android Phone Only) .....................................12 5.6. Use Mobile Device to Scan QR Code on Work Computer ......................................................13 5.7. Enter Confirmation Code.................................................................................................................14 5.8. Completion of set up ........................................................................................................................15 6. Accessing SRM Portal with MFA .....................................................................................................................16 6.1. Enter Credentials (User ID and Password)..................................................................................16 6.2. Obtain Passcode from SAP Authenticator App .........................................................................16 6.3. Enter Passcode ...................................................................................................................................17 7. Set Up Another Mobile Device (Optional)...................................................................................................18 7.1. Install App and Log on to MFA Registration Page ....................................................................18 7.2. Enter Passcode ...................................................................................................................................19 7.3. Mobile Device Setup ........................................................................................................................20 7.4. Log On to SRM Portal .......................................................................................................................20 8. Second Account MFA Registration On Same Mobile Device (Optional) .............................................21 8.1. Launch SAP Authenticator App .....................................................................................................21 8.2. Add New Account ..............................................................................................................................22 2 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 8.3. Select Account to Display Passcode .............................................................................................22 9. Disable and Delete MFA Registered Account On Mobile Device (Trouble-shooting)......................23 9.1. Disable Account .................................................................................................................................23 9.2. Deleting account from Mobile Device .........................................................................................26 10. FAQs ......................................................................................................................................................29 3 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 1. General Information Multi Factor Authentication (MFA) is a security feature for the SP Group Supplier Relationship Management System (SRM Portal) that requires users to provide two verification factors to gain access the SRM Portal. In addition to the standard User ID and Password, users will also be required to enter the passcode that is obtained from the MFA application installed in their mobile device. 1.1. Purpose Of User Guide This document is intended to guide users on the following: • How to install the required MFA application - SAP Authenticator App • How to set up SAP Authenticator App on your mobile device • How to log into SRM Portal using the SAP Authenticator App • Troubleshooting issues that may be encountered 1.2. SPSRM Portal URL URL to SPSRM Portal: https://srm.spgroup.com.sg 1.3. Contact Us If you have any enquiries, please contact us at: SRM Support Telephone: 65 6916 8839 E-mail address: srmsupport@spgroup.com.sg Operating hours (Singapore Time): - Mon to Fri: 8:30am to 12:30pm; 1:30pm to 5:00pm - Closed on Sat, Sun & Public Holidays 2. System Requirements The following are required to access and perform activities on SRM portal with the MFA activated: • Mobile Device (IOS or Android) • Internet connection • Computer with the following web browser: o Windows Operating System: Edge or Chrome o Mac Operating System: Safari • Browser settings: o Pop-up blocker must be disabled/turned off o Zoom is set to 100% 4 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 3. Installing the SAP Authenticator App Download and install the SAP Authenticator App on your mobile device, the App can be found in APP Store for iOS device and Google Play Store for Android device. IOS (App Store) Android (Google Play) Scan below QR code for IOS device Scan below QR code for Android device 5 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 4. Log on to MFA Registration 4.1. Log on to MFA Registration Use your work computer to access the SRM Portal at URL: https://srm.spgroup.com.sg. Click on the link for MFA Registration as shown. Click Here Enter the User ID and Password and click Log On. Notes: If you are a new user accessing the SRM Portal for the FIRST time, please refer to the FAQ section Question 8 for details on how to get your User ID and Password. 1. Enter User ID 2. Enter Password 3. Click on Logon 6 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 4.2. Select Set Up Account on Device At the Mobile Device setup page, click Set up Account on Device. Click Here When you see the screen below, switch to your mobile device installed with the SAP Authenticator App and follow the next steps. 7 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 5. Mobile Device Set Up 5.1. Log on to MFA Registration Access to your mobile device and launch the SAP authenticator App. Tap on the Start Setup button. IOS Device Android Device 8 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 5.2. Password for SAP Authenticator APP Default App Password setting is ON - This requires you to setup and use a separate password to launch the SAP Authenticator App. If you do not wish to use a separate password to launch the SAP Authenticator App, please switch this setting to OFF. IOS Device Android Device 2. Tap OK This Status is ON. Tap here, it will set to OFF This Status is ON. 1. Tap here, it will set to OFF 9 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 5.3. Add Account Tap on the Add Account button. IOS Device Android Device 10 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 5.4. Enable Scan QR Code Function IOS Devices: Switch selector to ON to enable scan the QR code and tap OK to allow access to camera. Android Devices: Tap Scan QR code and (if necessary) tap Yes to install Barcode Scanner. IOS Device Android Device This status is OFF, click it to enable Scan QR Code Tap Scan QR Code IOS Device Android Device Tap Yes Tap OK 11 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 5.5. Install QR Code/Bar Code Scanner App (For Android Phone Only) Go to Google Play store to install QR Code/Bar Code Scanner App if your Android device does not have any Bar Code Scanner App installed. Android Device Step 1 Step 2 Install a QR Code/Bar Code Scanner from google Play Install a QR Code/Bar Code Scanner from google Play Tap Install Scanner get installed when you can see Open 12 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 5.6. Use Mobile Device to Scan QR Code on Work Computer Use your mobile device to scan the QR code displayed on your work computer’s Set Up Account on First Device page from paragraph 4.2 above. IOS Device Use Mobile device to scan the QR code displayed on laptop or PC. Android Device Use Mobile device to scan the QR code displayed on laptop or PC. 13 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 5.7. Enter Confirmation Code Enter the Confirmation Code from your work computer’s Set Up Account on First Device page from paragraph 4.2 above. Tap on Done / Confirm. IOS Device 2. Tap Done 1. Enter Conformation Code Android Device 1. Enter Conformation Code 2. Tap Confirm 14 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 5.8. Completion of set up You should be able to see a 6-Digit Passcode on the SAP Authenticator App which can be used to log into SRM Portal. IOS Device Android Device Switch to your work computer and click Finish button to complete the set up of MFA feature for your SRM account. Click Here to Finish the Set Up 15 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 6. Accessing SRM Portal with MFA 6.1. Enter Credentials (User ID and Password) Enter your User ID and Password and click on Log On. 1. Enter User ID 2. Enter Password 3. Click on Logon 6.2. Obtain Passcode from SAP Authenticator App Launch SAP Authenticator App on your registered mobile device to obtain the Passcode. IOS Device Android Device 16 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 6.3. Enter Passcode Enter Passcode in SRM Portal and click Log On. 1. Enter Passcode 2. Click on Logon k on Logon You are now logged in successfully. Notes: The Passcode will refresh every 30 seconds. Warning: Please DO NOT DELETE the SAP Authentication App in your mobile after registered successfully, you are required to Re-register again if so. 17 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 7. Set Up Another Mobile Device (Optional) 7.1. Install App and Log on to MFA Registration Page If you want to set up a second or additional mobile device, you can do so by repeating steps from Section 3 on the new mobile device. Use your work computer and follow the steps in Section 4 to arrive at Set Up Account on Additional Device page as shown below. You will now need to switch to the First or any other previously registered mobile device to continue. 18 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 7.2. Enter Passcode Open the SAP Authenticator App from the previous registered mobile device (Not the new device to be registered). Enter the Passcode displayed on App and click Submit. IOS /Android Device Previous Registered Device Enter Passcode and Click Submit A QR Code will be enabled for scanning. 19 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 7.3. Mobile Device Setup Use the new device and repeat the steps in Section 5 to complete the set up. 7.4. Log On to SRM Portal The new device can now be used to generate the Passcode to log into SRM Portal following the steps in Section 6. 20 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 8. Second Account MFA Registration On Same Mobile Device (Optional) If you want to set up a second account MFA Registration on the same mobile device, you can do so by repeating steps in Section 4 - Log on to MFA Registration. Thereafter, please continue with the following steps 8.1. Launch SAP Authenticator App Launch SAP Authenticator App on your mobile device, you will be routed to Passcode screen directly. Tap Back. IOS /Android Device Tap Here Tap on Edit to enable adding New Account. IOS /Android Device Tap Here 21 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 8.2. Add New Account Tap on to go to QR scan page. IOS /Android Device Tap Here You can repeat steps from Section 5.4 - Enable Scan QR Code Function to complete the additional account. 8.3. Select Account to Display Passcode When logging into SRM Portal, you will need to select the particular account you are using to generate the Passcode for that account. Tap on User ID under Accounts to display the Passcode. IOS /Android Device Select the Account Tap Here 22 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 9. Disable and Delete MFA Registered Account On Mobile Device (Trouble-shooting) If you want to disable or delete your MFA Registered Account, please start with your laptop/work computer. You can do so by repeating steps in Section 4.1 - Log on to MFA Registration. Thereafter, please continue with the following steps. 9.1. Disable Account Click the Disable Account option on the Mobile Device Setup page. Click Here Warning: Disable Account affects ALL mobile devices that have been registered for that account 23 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) You will now need to enter the Passcode obtained from any mobile device registered for that account. Open the SAP Authenticator App from a registered mobile device. Enter the Passcode displayed on App and click Disable Account. The Registered Device IOS /Android Device Enter Passcode and Click Disable Account Disable account will affect all devices registered against this user ID. Remember to delete account (user entry) from mobile devices after account disabled. Click Yes to confirm disabling the account on all devices. Click Here 24 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) Account is now successfully disabled. The account can be deleted from all devices. 25 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 9.2. Deleting account from Mobile Device Launch SAP Authenticator App on your mobile device, you will be routed to Passcode screen directly. Tap Back. IOS /Android Device Tap Here Tap on Edit to enable delete account. IOS /Android Device Tap Here Tap on CUT_CG_MPX). to delete the account (In this example we are deleting account IOS /Android Device Tap Here 26 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) Tap on Delete button. IOS /Android Device Tap Here Confirm Remove Account, tap OK to proceed. IOS /Android Device Tap Here 27 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) Account is removed from mobile device, tap Done to complete deletion process. IOS /Android Device Tap Here Notes: Post deleting MFA Registered Account, Passcode from existing device is no more useful, Warning message: Wrong Passcode. 28 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 10. FAQs Question 1: How do I transfer my MFA App to a new mobile device if I still have access to the previous registered mobile device or another registered device? Answer: You need the registered mobile which have access to the Passcode (From SAP Authentication App) ready, use this Passcode and Set Up Account on Additional Device (new mobile device). Refer to Section 7 - Set Up Another Mobile Device. Question 2: If I start to use a new mobile device without my previous registered mobile device, and have no more access to SAP Authentication App, how should I get the MFA App Passcode? Answer: In case loss of Device or Device is not working, please contact SRMSUPPORT@SPGROUP.COM.SG, SPSRM Admin Team will disable user previous registration (applicable to all registered devices if more than one), so that user can re-register with the new device. Question 3: If the SAP Authentication App was removed from my device accidently, how should I get the Passcode? Answer: If you have another registered device that can access the Passcode, please refer to Question 1. If that is your only device, you would have to re-register the MFA account with your mobile device. Refer to Section 3, Section 4, and Section 5. Question 4: Is it a must to disable account before delete it in the mobile App, can we just delete the App from the mobile? Answer: It’s always recommended to follow steps of disable account, delete the account and remove the App from the phone if you want to remove the access completely from the particular phone. Question 5: If the Contact Person account has been locked by the Authorised Representative after having registered MFA on their mobile device, would the Contact Person account still have access to SRM Portal and the SAP Authentication App? 29 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) Answer: The Contact Person will still have access to the SAP Authentication App but would no longer be able to login to the SRM portal. Question 6: Can I use multiple mobile devices to scan the same QR code appeared in Work Computer at the same time? Answer: No, the QR code appeared in Mobile Device Setup Page is for single device usage. Question 7: What if the SAP Authentication App is not displaying Passcode or is not functioning correctly? Answer: In such instance, please contact SRMSUPPORT@SPGROUP.COM.SG Question 8: What if I am new user to SRM Portal, how do I get my user ID and Password? Answer: Please submit your bidder registration if you have not done so. You can refer to SPSRM Supplier Registration Guide. Upon approval granted, the contact person registered in Bidder registration will receive two separate emails with Login ID and password respectively. Question 9: What if I forgot my user ID or Password, or both? Answer: If you forgot Password, you can reset the password by access the URL https://srm.spgroup.com.sg to SRM Portal, on the homepage, click Password/UserID Reset. Click Here 30 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) If you forgot your User ID, and hold Authorised Representative Account, please send e-mail to srmsupport@spgroup.com.sg with the Authorised Representative’s e-mail address containing: If you hold Contact Person Account, your company Authorised Representative account possesses administrator rights to retrieve all Contact Persons created for the Company. You can approach the AR for the reset. Please refer to SPSRM User Guide (Resources – Procurement – SPSRM User Guide - Section 5.2.3) Question 10: How do I disable pop-up blocker? Answer: Chrome: Edge: 31 / 31
Searchhttps://www.spgroup.com.sg/search?tag=ideabox
Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Searchhttps://www.spgroup.com.sg/search?tag=concept-lab =ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=concept-lab ://www.spgroup.com.sg/search?tag=ideabox Search Searchhttps://www.spgroup.com.sg/search?tag=energy-brain than ever before, and within the reach of everyone in the community. In the heartlands, SP’s digital energy-saving solution Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/ideabox-turns-concepts-to-application SP Energy HubAnnual Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/ideabox-turns-concepts-to-application SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Ideabox Turns Concepts to Application INNOVATION Imagine a hybrid solar cone that uses solar concentrating lenses to maximise energy absorption and promises to produce more than five times the energy of a conventional solar cell Category: Innovation [20180404] The Straits Times - New platform helps students bring energy-efficient ideas to lifehttps://www.spgroup.com.sg/dam/jcr:a9a576ab-512c-4d2d-a50c-ca95c3ad3016 and showcased yesterday at the launch of ideaBox, a platform which offers students the space and resources to crystallise their ideas into energy- and costsaving technologies. An initiative by SP and Singapore Power Group (SP Group), ideaBox selects ideas with potential from tertiary-level competitions [20180403] Media Release - IdeaBoxhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7233cf0f-6e75-4b9e-b28c-794190578768/%5B20180403%5D+Media+Release+-+ideaBox.pdf?MOD=AJPERES&CVID= -concentrating lenses to maximise energy absorption onto a solar cell. This prototype, called SCONE, is among the first to be produced by ideaBox, an idea translation lab set up by Singapore Polytechnic and SP Group. ideaBox is a platform to turn promising ideas by tertiary students and SP Group employees Singapore Polytechnic and SP Group set up idea translation lab to develop ideas into real-world, energy-saving applicationshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Singapore-Polytechnic-and-SP-Group-Set-Up-Idea-Translation-Lab -concentrating lenses to maximise energy absorption onto a solar cell. This prototype, called SCONE, is among the first to be produced by ideaBox, an idea translation lab set up by Singapore Polytechnic and SP Group. ideaBox is a platform to turn promising ideas by tertiary students and SP Group employees Searchhttps://www.spgroup.com.sg/search?tag=innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/ideabox-turns-concepts-to-application SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Ideabox Turns Concepts to Application INNOVATION Imagine a hybrid solar cone that uses solar concentrating lenses Searchhttps://www.spgroup.com.sg/search?tag=innovation are closer to you than ever before, and within the reach of everyone in the community. In the heartlands, SP’s digital energy-saving solution Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/ideabox-turns-concepts-to-application SP Energy Annual Report Year 2018/2019https://www.spgroup.com.sg/dam/spgroup/pdf/annual-reports/Annual-Report-Year-20182019.pdf Polytechnic to develop an idea translation lab – ideaBox. Through ideaBox, Singapore Polytechnic students will draw on concepts generated from ideation competitions to turn innovative ideas into real-world solutions. Building on strong labour-management relations, we signed three collective agreements SP Annual Report 2018 Archive https://www.spgroup.com.sg/dam/spgroup/pdf/annual-reports/SP-Annual-Report-2018-Archive.pdf of Understanding with two start-ups in the areas of digital solutions and renewables. To nurture future engineering talent, we have partnered Singapore Polytechnic to launch ideaBox, an idea translation lab that will turn promising ideas into real-world green applications. Students will be exposed to industry 1
Electricity Tariff Revision For The Period 1 October to 31 December 2018https://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Electricity-Tariff-Revision-For-The-Period-1-October-to-31-December-2018
Media Release Electricity Tariff Revision For The Period 1 October to 31 December 2018 Singapore, 29 September 2018 – For the period from 1 October to 31 December 2018, electricity tariffs will increase by an average of 2.1% or 0.48 cent per kWh compared to the previous quarter. This is mainly due to the higher cost of natural gas for electricity generation compared to the previous quarter. For households, the electricity tariff will increase from 23.65 to 24.13 cents per kWh for 1 October to 31 December 2018. The average monthly electricity bill for families living in four-room HDB flats will increase by $1.76 (see Appendix 3 for the average monthly electricity bill for different household types). SP Group reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs given in Appendix 1 have been approved by the EMA Issued by: SP Group 2 Kallang Sector Singapore 349277 www.spgroup.com.sg Appendix 1 ELECTRICITY TARIFFS FROM 1 JULY 2018 Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF The electricity tariff consists of the following four components: Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of power generation. Network costs (paid to SP PowerAssets): This fee is reviewed annually.   Market Support Services Fee (paid to SP Services): This fee is reviewed annually. Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system.   Q4 2018 TARIFF Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF WEF 1 JANUARY 2018)
National-Average-Household-Consumption----_Mar-24-to-Feb-25.xlsxhttps://www.spgroup.com.sg/dam/spgroup/docs/our-services/utilities/tariff-information/National-Average-Household-Consumption----_Mar-24-to-Feb-25.xlsx
Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 HDB 1-Room 81.28 87.54 87.29 84.83 81.86 87.86 87.69 83.11 84.19 79.07 78.29 77.04 HDB 2-Room 94.78 103.49 102.84 98.53 96.07 102.96 101.39 96.90 97.62 92.27 91.27 89.30 HDB 3-Room 120.33 132.29 128.10 124.29 121.74 129.94 128.83 123.83 123.57 117.18 114.72 112.98 HDB 4-Room 142.66 156.01 153.34 147.42 143.11 152.92 152.86 146.17 146.88 140.21 135.59 135.07 HDB 5-Room 151.97 165.19 162.85 156.27 149.96 161.67 162.41 156.08 156.45 149.31 142.48 144.01 HDB Executive 168.72 184.59 180.19 172.48 168.80 178.86 180.50 172.04 172.61 163.45 157.40 159.60 Apartment 179.66 198.71 191.52 184.01 175.50 181.94 191.11 186.36 183.84 175.37 163.41 158.33 Terrace 290.38 311.38 286.03 283.33 283.80 289.68 301.49 291.00 290.49 277.89 263.67 267.59 Semi-Detached 370.67 392.95 372.29 354.71 361.00 367.73 385.46 366.17 370.19 349.08 335.83 332.11 Bungalow 718.02 776.44 731.30 675.72 711.32 685.95 762.28 719.32 712.26 661.91 659.36 621.11 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 HDB 1-Room 71.92 78.05 78.52 76.28 73.55 78.77 78.62 74.36 75.37 70.55 69.80 67.47 HDB 2-Room 85.21 93.42 93.59 89.84 87.41 93.80 92.26 88.22 88.72 83.62 82.58 80.06 HDB 3-Room 107.06 118.11 115.38 112.09 109.70 116.95 115.78 111.35 111.05 105.02 102.49 100.23 HDB 4-Room 126.03 138.53 137.64 132.74 128.46 137.02 136.76 130.76 131.35 125.25 120.76 119.36 HDB 5-Room 133.43 145.81 145.63 140.07 134.00 144.16 144.59 138.87 139.24 132.77 126.41 126.62 HDB Executive 149.14 163.91 161.79 155.45 151.54 160.36 161.59 153.95 154.44 146.15 140.37 140.97 Apartment 155.96 175.31 171.33 164.80 156.02 161.06 169.18 164.23 161.75 154.01 142.43 135.55 Terrace 259.98 282.50 262.69 259.01 258.83 264.59 274.69 263.93 263.37 250.88 239.06 240.95 Semi-Detached 337.24 359.90 342.81 328.12 331.78 338.46 354.82 336.52 340.26 319.77 307.20 301.32 Bungalow 662.48 717.39 678.65 633.29 661.40 638.62 711.71 667.03 661.57 617.06 610.72 573.47 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.
Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/helping-consumers-change-and-save
SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Helping Consumers Change and Save RELIABILITY The electricity market is opening up to all residential customers in 2018. They can choose the electricity provider and price plan that best suit their lifestyle and needs. SP Group will help them make the switch seamlessly. Customers can also choose to remain with SP Group. They can buy electricity from the Wholesale Electricity Market or continue at the regulated tariff. Buying from the wholesale market is a new option where customers pay the prevailing electricity market prices based on demand and supply. Regardless of their choice, SP Group will help customers change and save. They can connect with us through our phone hotline, website, customer service centres or chat ‘live’ with our agents on the SP Utilities mobile application. Since 2001, SP Group has been supporting the Energy Market Authority (EMA) in progressively opening the retail electricity market to competition. We will continue to operate the national power grid so consumers can enjoy the same reliable and efficient electricity supply, regardless of their choice of retailer. — 30 May 2018 Watch this video to find out more about the transmission cable tunnel project. TAGS SERVICEOPEN ELECTRICITY MARKET YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing
Category: Reliability
Media Coveragehttps://www.spgroup.com.sg/about-us/media-resources/media-coverage?page=3
Media Coverage Catch the latest news on SP All Years 04 Jun 2025 New initiative for SP Group 30th anniversary - Journeys from the Heart takes 600 on excursions Source: Lianhe Zaobao © SPH Media Limited. Permission required for reproduction. 04 Jun 2025 SP Group launches community initiative, taking beneficiaries on tour of attractions Source: Shin Min Daily News © SPH Media Limited. Permission required for reproduction. 02 Jun 2025 Postponed his studies to support his family, he is now a Principal Engineer Source: Berita Harian © SPH Media Limited. Permission required for reproduction. 27 May 2025 SP Group renews donation for ITE students to advance studies against odds Source: Lianhe Zaobao © SPH Media Limited. Permission required for reproduction. 27 May 2025 SP Group nurtures the next generation in engineering Source: Tamil Murasu © SPH Media Limited. Permission required for reproduction. 26 Mar 2025 SP Group donates S$700,000 to St Andrew's Autism Centre Source: The Business Times © SPH Media Limited. Permission required for reproduction. 25 Mar 2025 SP Group donates $700,000 to uplift employability of youths with autism Source: Lianhe Zaobao © SPH Media Limited. Permission required for reproduction. 25 Mar 2025 SP Group donates $700,000 to support youths with autism and their caregivers Source: Shin Min Daily News © SPH Media Limited. Permission required for reproduction. 14 Mar 2025 Seven buildings in Tampines begin using shared cooling system Source: The Straits Times © SPH Media Limited. Permission required for reproduction. 14 Mar 2025 New distributed cooling network in Tampines helps buildings to cut emissions Source: Lianhe Zaobao © SPH Media Limited. Permission required for reproduction. 1 2 3 4 5 ... 47