Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 HDB 1-Room 79.07 78.29 77.04 73.76 80.08 82.78 87.43 83.34 86.23 82.42 81.64 83.97 HDB 2-Room 92.27 91.27 89.30 85.50 92.72 97.00 100.66 97.91 99.45 95.00 93.57 97.93 HDB 3-Room 117.18 114.72 112.98 109.85 119.73 124.51 129.34 124.22 126.71 122.50 121.04 124.31 HDB 4-Room 140.21 135.59 135.07 130.30 142.95 148.52 154.60 149.22 151.99 147.59 145.21 150.28 HDB 5-Room 149.31 142.48 144.01 139.05 152.34 157.84 164.50 159.46 162.46 157.97 155.35 160.85 HDB Executive 163.45 157.40 159.60 154.76 169.93 174.70 182.36 177.32 179.80 175.34 171.18 178.17 Apartment 175.37 163.41 158.33 158.04 175.68 183.56 189.46 182.17 184.14 182.73 180.50 187.96 Terrace 277.89 263.67 267.59 261.56 279.64 288.94 301.97 291.01 298.11 292.67 293.17 295.21 Semi-Detached 349.08 335.83 332.11 329.24 351.85 364.56 382.10 371.24 376.26 370.72 362.56 376.52 Bungalow 661.91 659.36 621.11 635.40 675.97 699.68 725.88 709.75 708.95 728.77 693.44 732.73 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 HDB 1-Room 70.55 69.80 67.47 64.90 70.52 74.13 78.40 75.61 77.97 73.97 73.36 75.72 HDB 2-Room 83.62 82.58 80.06 76.74 83.39 87.87 91.84 89.70 91.17 86.56 85.41 89.23 HDB 3-Room 105.02 102.49 100.23 97.68 106.96 112.09 116.92 112.61 114.89 110.33 109.14 112.40 HDB 4-Room 125.25 120.76 119.36 114.92 126.86 133.11 139.31 134.99 137.35 132.51 130.31 135.32 HDB 5-Room 132.77 126.41 126.62 121.76 134.46 140.89 147.54 143.70 146.23 141.18 138.68 144.16 HDB Executive 146.15 140.37 140.97 136.47 150.92 156.71 164.42 160.31 162.51 157.57 153.76 160.51 Apartment 154.01 142.43 135.55 134.92 152.04 161.94 168.66 163.45 164.54 161.05 158.14 166.34 Terrace 250.88 239.06 240.95 235.09 253.19 263.33 276.05 267.47 273.88 266.42 265.98 269.32 Semi-Detached 319.77 307.20 301.32 299.32 321.27 335.61 352.45 342.67 347.15 340.35 333.46 344.79 Bungalow 617.06 610.72 573.47 585.41 625.30 651.42 679.81 663.52 665.92 680.97 644.28 684.59 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 HDB 1-Room 79.07 78.29 77.04 73.76 80.08 82.78 87.43 83.34 86.23 82.42 81.64 83.97 HDB 2-Room 92.27 91.27 89.30 85.50 92.72 97.00 100.66 97.91 99.45 95.00 93.57 97.93 HDB 3-Room 117.18 114.72 112.98 109.85 119.73 124.51 129.34 124.22 126.71 122.50 121.04 124.31 HDB 4-Room 140.21 135.59 135.07 130.30 142.95 148.52 154.60 149.22 151.99 147.59 145.21 150.28 HDB 5-Room 149.31 142.48 144.01 139.05 152.34 157.84 164.50 159.46 162.46 157.97 155.35 160.85 HDB Executive 163.45 157.40 159.60 154.76 169.93 174.70 182.36 177.32 179.80 175.34 171.18 178.17 Apartment 175.37 163.41 158.33 158.04 175.68 183.56 189.46 182.17 184.14 182.73 180.50 187.96 Terrace 277.89 263.67 267.59 261.56 279.64 288.94 301.97 291.01 298.11 292.67 293.17 295.21 Semi-Detached 349.08 335.83 332.11 329.24 351.85 364.56 382.10 371.24 376.26 370.72 362.56 376.52 Bungalow 661.91 659.36 621.11 635.40 675.97 699.68 725.88 709.75 708.95 728.77 693.44 732.73 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 HDB 1-Room 70.55 69.80 67.47 64.90 70.52 74.13 78.40 75.61 77.97 73.97 73.36 75.72 HDB 2-Room 83.62 82.58 80.06 76.74 83.39 87.87 91.84 89.70 91.17 86.56 85.41 89.23 HDB 3-Room 105.02 102.49 100.23 97.68 106.96 112.09 116.92 112.61 114.89 110.33 109.14 112.40 HDB 4-Room 125.25 120.76 119.36 114.92 126.86 133.11 139.31 134.99 137.35 132.51 130.31 135.32 HDB 5-Room 132.77 126.41 126.62 121.76 134.46 140.89 147.54 143.70 146.23 141.18 138.68 144.16 HDB Executive 146.15 140.37 140.97 136.47 150.92 156.71 164.42 160.31 162.51 157.57 153.76 160.51 Apartment 154.01 142.43 135.55 134.92 152.04 161.94 168.66 163.45 164.54 161.05 158.14 166.34 Terrace 250.88 239.06 240.95 235.09 253.19 263.33 276.05 267.47 273.88 266.42 265.98 269.32 Semi-Detached 319.77 307.20 301.32 299.32 321.27 335.61 352.45 342.67 347.15 340.35 333.46 344.79 Bungalow 617.06 610.72 573.47 585.41 625.30 651.42 679.81 663.52 665.92 680.97 644.28 684.59 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Jun-21 Oct-21 Nov-21 Dec-21 Jan-22 Feb-22 Mar-22 Apr-22 May-22 Jun-22 Jul-22 Aug-22 Sep-22 Oct-22 Nov-22 Dec-22 Jan-23 Feb-23 Mar-23 Apr-23 May-23 Jun-23 Jul-23 Aug-23 Sep-23 HDB 1-Room 154 140 144 146 137 135 128 140 145 150 139 143 139 132 130 127 125 121 111 127 142 152 147 145 143 HDB 2-Room 204 184 190 191 183 182 169 183 189 199 186 186 184 172 171 165 166 158 148 166 185 202 190 190 189 HDB 3-Room 292 260 261 267 253 253 239 259 268 276 259 264 257 245 245 235 233 226 212 242 270 288 271 272 269 HDB 4-Room 400 352 354 369 351 349 329 354 370 380 356 361 354 333 334 320 318 309 289 326 367 391 371 371 367 HDB 5-Room 465 407 410 433 406 408 382 411 431 445 414 420 416 388 389 373 369 363 338 381 428 456 437 434 427 HDB Executive 574 499 495 525 497 498 470 500 527 543 506 514 504 472 476 448 453 443 414 473 528 561 531 536 528 Apartment 609 512 540 548 497 503 488 533 573 576 527 523 519 498 496 469 450 425 414 465 543 585 546 514 515 Terrace 891 772 768 828 789 811 771 816 873 865 817 833 815 781 785 752 748 727 686 756 867 902 868 866 859 Semi-Detached 1,225 1,030 1,049 1,133 1,078 1,099 1,029 1,090 1,196 1,174 1,092 1,097 1,091 1,030 1,054 995 997 962 930 1,024 1,182 1,233 1,159 1,134 1,150 Bungalow 2,433 2,041 2,186 2,210 2,194 2,141 2,063 2,218 2,365 2,403 2,168 2,144 2,146 2,004 2,182 1,986 2,073 1,938 1,901 2,016 2,303 2,482 2,320 2,219 2,298

News & Media Releases Latest All Years 23 Aug 2018 Grab Invests In New Electric Vehicle Fleet Enabled By SP Group’s Fast-Charging DC Network 19 Jun 2018 SP Group To Build Singapore's Largest Public Electric Vehicle Charging Network 02 Apr 2018 Singapore Polytechnic and SP Group set up idea translation lab to develop ideas into real-world, energy-saving applications 20 Jul 2017 Singapore Polytechnic And SP Group Launch Next-Generation Solar Car For World Solar Challenge 2017 04 May 2017 Gas Supply Disruption Along Jurong West St 65 23 Apr 2017 Upgrading To Serve Customers Better 08 Jan 2017 Singapore Power Partners International Consortium Of Leading Utilities To Launch The Free Electrons Global Accelerator Programme 29 Sep 2016 Electricity Tariff Revision For The Period 1 October To 31 December 2016 30 Aug 2016 Advisory On Fake Emails 11 Aug 2016 Singapore Power Centre Of Excellence Commences Collaboration With 5 Industry Partners 1 ... 17 18 19 ... 22

Singapore Institute of Power and Gas Distribution Switchboard Maintenance for Commercial and Industrial Low Voltage Installation (SS538) Course Code: ENO51 COURSE OBJECTIVES Upon completion of this course, participants will be able to: • Know the applications of IEC 61439 and SS:619 • Understand the constructional requirements of Low Voltage (LV) Switchboard, and protection for the switchboard closure • Understand the testing requirements, making and breaking capacity, and form of internal segregation • Learn the types, characteristics, and applications of switchboard protection relay • Understand the SS538:2008 requirement on maintenance of LV Switchboard • Know the procedures for switchboard maintenance MAIN CONTENTS • Applications of IEC 61439 • Constructional requirements of LV Switchboard • Testing requirements, making and breaking capacity, forms of segregation • Switchboard protection relay • SS538 Code of Practice for Maintenance • Switchboard maintenance METHODOLOGY Lecture TARGET AUDIENCE Technical staff who wishes to acquire knowledge and perform maintenance work of electrical equipment in electrical installations COURSE DETAILS Duration : 7 hours Mode of Delivery : Face-to-face or Synchronous E-learning Certification : SIPG Certificate of Completion PDU by PE Board : 7 Additional Requirement/s : Not applicable COURSE FEES Full Course Fee : S$800(before GST) For Singapore Citizens/PR/LTVP+* : Not applicable For Singapore Citizens (40 years old and above) : Not applicable Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0323 Singapore Institute of Power and Gas ADDITIONAL REMARKS • Trainee must attain at least 75% attendance rate and pass the assessment to receive Certificate of Completion and funding grant (if applicable). • Subsidy of up to 70% is applicable for Singapore Citizens, Permanent Residents or Long-Term Visitor Pass Plus (LTVP+) Holders, subject to funding agency’s approval. • Enhanced subsidy of up to 90% is applicable for Singapore Citizens aged 40 years and above, subject to funding agency’s approval. Note that GST payable will be computed from fee after 70% funding. • Professional Development Unit (PDU) is applicable for Professional Engineers registered under the Professional Engineers (PE) Board only. • All published fees are subject to prevailing GST. CONTACT US For more information, please contact SIPG at +65 6916 7930 or email training-institute@spgroup.com.sg. OTHER SIPG COURSES For more courses, visit our website at: https://www.spgroup.com.sg/about-us/training or Scan the QR code below: Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0323

• • • • W V • • • • • • • • W BERITA ELEKTRIK JIMATKAN TENAGA DI RUMAH Gunakan kelalang termos untuk menyimpan air panas Simpan makanan dalam bekas kedap udara sebelum menyimpannya di dalam peti ais Saya menyimpan air panas di dalam kelalang termos daripada menguna pot udara atau cerek elektrik. Makanan yang tidak bertutup membebaskan lembapan yang mengakibatkan kompresor peti ais menggunakan lebih banyak tenaga. Itulah sebabnya saya menyimpan makanan berlebihan di dalam bekas. Cuci pakaian pada beban optimum mesin basuh Matikan punca kuasa utama yang tersambung ke perkakasan elektrik Masih ada ruang dalam mesin basuh. Biar saya menggunakan ruang yang sepenuhnya untuk menjimatkan lebih banyak tenaga tanpa lampau beban. Saya menjimatkan sehingga 10 peratus daripada penggunaan tenaga saya apabila saya mematikan punca kuasa perkakas yang tidak digunakan. V TENAGA AMAT PENTING PENJIMATAN TENAGA DI RUMAH ON OFF KECEKAPAN TENAGA • Matikan semua punca kuasa yang tersambung ke perkakas elektrik apabila tidak digunakan • Laraskan termostat peti sejuk dan penyaman udara ke tetapan yang disyorkan • Guna perkakas elektrik yang mempunyai pengkadaran kecekapan tenaga yang tinggi PENJIMATAN TENAGA DALAM KALANGAN KOMUNITI • Singapore Power dan Penguasa Pasaran Tenaga telah melancarkan kempen penjimatan tenaga yang dipanggil “Wira Tenaga: Andalah Yang Berkuasa” (Energy Heroes: It’s Your Power!) yang akan meliputi pameran interaktif. Ia akan berkunjung ke sekolahsekolah di seluruh negara pada tahun 2015 MEMANTAU PENGGUNAAN ELEKTRIK ANDA • Daftar akaun talian di www.spservices.com.sg dan log masuk ke akaun anda melalui Portal Utiliti Saya (My Utilities Portal) • Lihat penggunaan elektrik anda selama 6 bulan yang lalu daripada carta yang ditunjukkan pada bil utiliti anda • Bandingkan penggunaan elektrik terbaru anda dengan jiran anda • Muat turun aplikasi mudah alih SP Services untuk mendapatkan lebih banyak petua tentang penjimatan tenaga Untuk mengatur kunjungan ke Pusat Kecekapan Kuasa Singapura (Singapore Power Electricity Efficiency Centre) atau mengatur supaya pameran “Energy Heroes: It’s Your Power!” mengunjungi sekolah anda, sila hubungi kami di: Telefon: 6378 8293 E-mel: eec@singaporepower.com.sg Untuk mendapatkan maklumat lanjut, sila layari www.singaporepower.com.sg

COME ONBOARD THE UTILITY JOURNEY! G U I DE B OOK OPENING YOUR RESIDENTIAL UTILITIES ACCOUNT GETTING STARTED UNDERSTANDING YOUR UTILITIES CLOSING YOUR ACCOUNT OPENING YOUR RESIDENTIAL UTILITIES ACCOUNT Who can apply? Only Singaporeans, PRs and foreigners with valid passes aged 18 years and above can apply Application You can open your utilities account through the following channels: Apply through SP Group website or SP App Download via the Apple Store or Google Play Store Apply at Customer Service Centre Please furnish the documents below: ✓ NRIC / FIN Card / Valid Pass / Passports ✓ Completed Application Form for Utilities Account Upon request, customers may be required to share with us the Proof of Ownership / Tenancy Please submit the required documents to our Customer Service Centre at 490 Lorong 6 Toa Payoh #09-11, HDB Hub Biz Three Lift Lobby 1, S(310490) Security Deposit Security deposit will be billed in your first bill Type of Premises Singaporean or Permanent Resident GIRO Customers Non-GIRO Customers GIRO Customers Foreigners Non-GIRO Customers HDB 1 or 2 Rooms $40 $60 $80 $120 HDB 3, 4 or 5 Rooms $70 $100 $140 $200 HDB Executive/HUDC Flat/Condominium/ Private Apartment $100 $150 $200 $300 Terrace House /Semi-Detached House $150 $250 $300 $500 Bungalow/ Penthouse / Townhouse $250 $400 $500 $800 Turn-on Appointment Turn-on appointment is made during the application. Please allow a 1 week lead time from your application date for your turn-on appointment. A confirmation SMS and email will be sent to you by the next working day. An appointment letter will be sent to you at least 2 working days before your appointment date. For gas supply, please call City Energy at 1800 555 1661 to schedule a gas turn-on appointment after obtaining your account number from SP Services. Arranging for turn-on appointments BTO For HDB BTOs: No appointments are required for electricity and water supplies. For resale HDB and other residential properties: Safety inspection will be done on site before your supplies are turned on. Account holders or a representative must be present for turn-on appointments. GETTING STARTED There are two channels to manage your utility account SP App helps you to • View and pay bills • Manage and update your personal details • Track consumption • Receive notifications and alerts • Submit meter readings • Live chat • Find charging points for your electric vehicle SP Utilities Portal helps you to • View and pay bills • View current and historical utility consumption • Manage and update your personal details • Submit meter readings • Request for payment arrangements • Request for waiver of pink notices and late payment charges https://spgrp.sg/3VF5AsB What you will see in your bill Scan here to understand your utilities bill or visit this link: https://spgrp.sg/Utilities-Bill Paying your bill Pay your bills with eGIRO for that extra convenience and savings such as: Automated electronic payment service Convenient and paperless Hassle-free monthly payments No set-up fee Avoid pink notices or late payment penalties How to apply for eGIRO Apply for eGIRO through one of the following: • SP Utilities Portal • SP app Approval is instant. You may check the status of your eGIRO application either through the SP Utilities Portal or SP app. Other Payment Modes Payment by credit cards via the SP App DBS/UOB/OCBC Internet banking DBS/POSB/OCBC ATMs AXS stations 7-Eleven stores SP Group Customer Service Centre What to note • Pink notices are issued as a reminder when payments are not made by the due date. A fee of $0.55 (inclusive of GST) applies and will be reflected in the next bill. • If no payment is received after the reminder, a late payment charge of 1% will be imposed on any outstanding balance in the subsequent bill. Meter Reading Meter readings are taken once every 2 months. Readings are estimated on months when the meter is not read. Estimated readings are based on the usage of the past 2 actual readings. Any higher or lower estimation to your usage will be adjusted when your meters are next read. Type XXXX-XX 1P2W 10(100)A 230V, 50Hz CL-1 1000 imp/kWh CAL Phase kWh If you wish to be billed based on your actual usage every month, you may submit your reading on estimated months. Meter readings can be submitted 3 days before and up to 5 pm on the Scheduled Meter Reading date. The window period for submission of meter readings on a non-reading month is reflected on the previous month’s bill. Example: MAY JUNE JULY If your meters are read in May, the next reading month will be in July. Your June bill will be estimated based on the average consumption of your past 2 actual meter readings in the month of March and May. When the meters are next read in July, you will be billed the remaining consumption between the estimated reading month and the month the meter was read. Submission of Meter Reading SP App Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Receive alerts, reminders to submit your meter readings and much more! Important Note: This service is applicable for residential and commercial account under Personal Name. A SP Utilities Portal account is required to use this service. Please note that if there is more than 1 electricity meter, this service is not applicable. SP Utilities Portal Submit your reading online via the Utilities Portal and learn tips on how you can better manage your utility consumption Important Note: A SP Utilities Portal account is required to use this service. This service is applicable for residential and commercial account under Personal Name. Please note that if there is more than 1 electricity meter, this service is not applicable. Email Email a photo of your meter clearly showing the meter reading and meter number to customerreading@spgroup.com.sg This service is applicable for both residential and commercial accounts. Important Note: For meter reading submissions due on weekends and public holiday, kindly use the SP Utilities Portal or SP app modes. UNDERSTANDING YOUR UTILITIES Understanding Electricity Tariff Electricity tariffs are regulated by the Energy Market Authority (EMA) and revised quarterly to reflect the actual cost of electricity. SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA. There are four main cost components in the electricity tariff. Market Administration and Power System Operation Fee (reviewed annually) Payable to Energy Market Company and Power System Operator. Market Support Services Fee (reviewed annually) Payable to SP Services. Network Cost (reviewed annually) Payable to SP Power Assets. Energy Cost (adjusted quarterly) Payable to generation companies. About Open Electricity Market • It is not mandatory to switch to a retailer. • You do not have to close your account if you decide to switch. • You will still continue to enjoy U-save rebates. • If you decide to switch, your appointed retailer will work with SP Group in handling the account matters. • If your retailer is a partner of SP Group, you will receive 1 consolidated bill for electricity, gas and refuse. Otherwise, you will receive 1 bill from the retailer for electricity consumption and 1 bill from SP Group for water, gas and refuse. Scan to find out more CLOSING YOUR ACCOUNT ON OFF Ways to close your account SP Utilities Portal SP App Customer Service Centre www.spgroup.com.sg An online termination form can be submitted via the SP Utilities Portal or via the SP Group website. Customers can also choose to submit the online termination form on the SP App Submit the termination request during your visit to our Customer Service Centre. The Termination of Utilities Supply Forms are available at our service counters. What to note after closing your account The security deposit will be used to offset the final charges. Any credit balance will be refunded to your GIRO account or mailed to you by cheque between 4 – 6 weeks. GIRO arrangement will automatically be terminated after the final charges have been deducted from your GIRO account. Your gas supply will be terminated. City Energy charges a termination fee. For more information, please check with City Energy. Separate gas appliance disconnection fee will be charged if applicable.

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 HDB 1-Room 132 150 152 149 140 151 148 139 142 128 127 121 HDB 2-Room 173 199 199 195 183 198 192 183 186 166 168 161 HDB 3-Room 250 292 285 277 264 283 277 266 266 243 238 231 HDB 4-Room 342 398 396 383 360 385 381 363 365 338 327 320 HDB 5-Room 399 463 466 448 416 447 446 427 429 397 379 374 HDB Executive 489 575 568 544 515 546 548 520 523 481 462 458 Apartment 486 578 573 543 500 513 539 523 519 486 446 419 Terrace 821 957 900 872 838 847 885 851 851 785 747 744 Semi-Detached 1,109 1,254 1,224 1,170 1,128 1,126 1,168 1,137 1,141 1,056 1,000 974 Bungalow 2,146 2,432 2,360 2,266 2,220 2,121 2,347 2,192 2,190 2,012 2,004 1,872 Note: The figures exclude electricity consumption for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

31 Mar 2014 For Immediate Release MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 APRIL TO 30 JUNE 2014 1. For the period from 1 Apr to 30 Jun 2014, electricity tariffs will increase by an average of 0.3% or 0.07 cent per kWh. The increase is due to a 1.3% rise in fuel costs, which was partially mitigated by a reduction in non-fuel costs. 2. For households, the electricity tariff will increase from 25.65 to 25.73 cents per kWh for 1 Apr to 30 Jun 2014. The average monthly electricity bill for families living in four-room HDB flats will increase by $0.26 (see Appendix 3 for the average increase for different household types). 3. SP Services reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs given in Appendix 1 have been approved by the EMA. _______________________________________________________________________________________________________ Issued by: SP Services Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No : 199504470N www.spservices.com.sg ELECTRICITY TARIFFS FROM 1 APRIL 2014 Appendix 1 Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: a) Energy cost (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of power generation. b) Network cost (paid to SP PowerAssets): This fee is reviewed annually. c) Market Support Services Fee (paid to SP Services): This fee is reviewed annually. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q2 2014 TARIFF Energy Costs 20.46¢/kWh Increased by 0.08 ¢/kWh Generation Companies Network Costs 5.05¢/kWh MSS Fee 0.17¢/kWh Market Admin & PSO Fee 0.05¢/kWh No Change No Change No Change SP PowerAssets SP Services Power System Operator & Energy Market Company AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF WEF 1 APRIL 2014) Appendix 3

Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 HDB 1-Room 79.07 78.29 77.04 73.76 80.08 82.78 87.43 83.34 86.23 82.42 81.64 83.97 HDB 2-Room 92.27 91.27 89.30 85.50 92.72 97.00 100.66 97.91 99.45 95.00 93.57 97.93 HDB 3-Room 117.18 114.72 112.98 109.85 119.73 124.51 129.34 124.22 126.71 122.50 121.04 124.31 HDB 4-Room 140.21 135.59 135.07 130.30 142.95 148.52 154.60 149.22 151.99 147.59 145.21 150.28 HDB 5-Room 149.31 142.48 144.01 139.05 152.34 157.84 164.50 159.46 162.46 157.97 155.35 160.85 HDB Executive 163.45 157.40 159.60 154.76 169.93 174.70 182.36 177.32 179.80 175.34 171.18 178.17 Apartment 175.37 163.41 158.33 158.04 175.68 183.56 189.46 182.17 184.14 182.73 180.50 187.96 Terrace 277.89 263.67 267.59 261.56 279.64 288.94 301.97 291.01 298.11 292.67 293.17 295.21 Semi-Detached 349.08 335.83 332.11 329.24 351.85 364.56 382.10 371.24 376.26 370.72 362.56 376.52 Bungalow 661.91 659.36 621.11 635.40 675.97 699.68 725.88 709.75 708.95 728.77 693.44 732.73 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 HDB 1-Room 70.55 69.80 67.47 64.90 70.52 74.13 78.40 75.61 77.97 73.97 73.36 75.72 HDB 2-Room 83.62 82.58 80.06 76.74 83.39 87.87 91.84 89.70 91.17 86.56 85.41 89.23 HDB 3-Room 105.02 102.49 100.23 97.68 106.96 112.09 116.92 112.61 114.89 110.33 109.14 112.40 HDB 4-Room 125.25 120.76 119.36 114.92 126.86 133.11 139.31 134.99 137.35 132.51 130.31 135.32 HDB 5-Room 132.77 126.41 126.62 121.76 134.46 140.89 147.54 143.70 146.23 141.18 138.68 144.16 HDB Executive 146.15 140.37 140.97 136.47 150.92 156.71 164.42 160.31 162.51 157.57 153.76 160.51 Apartment 154.01 142.43 135.55 134.92 152.04 161.94 168.66 163.45 164.54 161.05 158.14 166.34 Terrace 250.88 239.06 240.95 235.09 253.19 263.33 276.05 267.47 273.88 266.42 265.98 269.32 Semi-Detached 319.77 307.20 301.32 299.32 321.27 335.61 352.45 342.67 347.15 340.35 333.46 344.79 Bungalow 617.06 610.72 573.47 585.41 625.30 651.42 679.81 663.52 665.92 680.97 644.28 684.59 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

Reschedule of Appointment (Supply Turn-on/ Cut-off/ Meter Reading) Please read this before filling up the form: • Supply Turn-on/ Meter Reading Appointment For electricity supply turn-on, please wait for our technician to inspect the premises at the appointed time. For water supply turn-on, you need not be present if your water meter is outside the premises. * For gas supply turn-on/ installation, please call City Energy at 1800-5551661 for the rescheduling of appointment and wait for the technician at the premises at the appointed time. ** Meter Reading appointment applies to premises with existing supplies. You need not be present if your meters are outside the premises. • Supply Cut-off Appointment You need not be present if your meters are outside the premises. • City Energy charges a fee for supply turn-on / cut-off / gas appliances disconnection. Please refer to their website at www.cityenergy.com.sg for more information. • Express service can be arranged within the same day at a fee of $64.80 (inclusive of GST) but is subject to availability and schedule. Express service is not available for supply turn-on and cut-off at premises with electricity supply capacity exceeding 45kVA, water meter with piping more than 15mm or commercial gas. • Rescheduling of appointment for residential account under personal name is available online. If you wish to reschedule your appointment, simply visit https://services.spservices.sg/#/rescheduleAppointment to submit your request. Customer Request 1. Type of Appointment Supply Turn-on/ Meter Reading Appointment** (Please refer to information above) Supply Cut-off 2. Utility Account Number Premises Address ____________________________________________________________________ ______________________________________ S 3. Please tick the service(s) you would like to reschedule All Electricity Water Gas* (Please refer to information above) Original Appointment Date/ Time (if any) ____________ (dd/mm/yyyy) ____________ (hh:mm to hh:mm) Date to Reschedule to ____________ (dd/mm/yyyy) (For next business day service, please submit your request before 3pm on Weekdays or 12pm on Saturdays) Removal of Electricity meter(s)/ cables/ wires # (For commercial premises only) # Delete where applicable Note: Cables/ wires will be removed within 7 business days after the electricity supply has been cut-off. For JTC/HDB Industrial Premises, after the electricity supply at your premises is cut-off by SP Services personnel, please arrange for the meters to be returned to SP PowerGrid. ___________________________ Customer’s Signature/Date For accounts registered under companies, the signature of its legal/authorized representative of the company and the company’s rubber stamp imprint are required. Name: _______________________________ (of account holder or the person signing for the company) Handphone Number: Other Contact Number: For Internal Use Documents received by: Meters are inside Staff’s Signature/Stamp/Date Appointment Date : ___________ Time : ____________ Walk-in: 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 Hotline: 1800-2222333 Website: www.spgroup.com.sg Version 2.6 / 12/ 22