Consumption_Elect Average consumption of Electricity (kWh) Premises Types Jun-21 Dec-21 Jan-22 Feb-22 Mar-22 Apr-22 May-22 Jun-22 Jul-22 Aug-22 Sep-22 Oct-22 Nov-22 Dec-22 Jan-23 Feb-23 Mar-23 Apr-23 May-23 Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 HDB 1-Room 154 146 137 135 128 140 145 150 139 143 139 132 130 127 125 121 111 127 142 152 147 145 143 146 144 HDB 2-Room 204 191 183 182 169 183 189 199 186 186 184 172 171 165 166 158 148 166 185 202 190 190 189 190 188 HDB 3-Room 292 267 253 253 239 259 268 276 259 264 257 245 245 235 233 226 212 242 270 288 271 272 269 274 269 HDB 4-Room 400 369 351 349 329 354 370 380 356 361 354 333 334 320 318 309 289 326 367 391 371 371 367 374 370 HDB 5-Room 465 433 406 408 382 411 431 445 414 420 416 388 389 373 369 363 338 381 428 456 437 434 427 437 436 HDB Executive 574 525 497 498 470 500 527 543 506 514 504 472 476 448 453 443 414 473 528 561 531 536 528 541 530 Apartment 609 548 497 503 488 533 573 576 527 523 519 498 496 469 450 425 414 465 543 585 546 514 515 537 541 Terrace 891 828 789 811 771 816 873 865 817 833 815 781 785 752 748 727 686 756 867 902 868 866 859 890 881 Semi-Detached 1,225 1,133 1,078 1,099 1,029 1,090 1,196 1,174 1,092 1,097 1,091 1,030 1,054 995 997 962 930 1,024 1,182 1,233 1,159 1,134 1,150 1,187 1,174 Bungalow 2,433 2,210 2,194 2,141 2,063 2,218 2,365 2,403 2,168 2,144 2,146 2,004 2,182 1,986 2,073 1,938 1,901 2,016 2,303 2,482 2,320 2,219 2,298 2,308 2,358

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Protecting Our Underground Network RELIABILITY Principal Engineer James Ou and his team conduct checks on worksites to ensure electricity cables and gas pipes are not compromised. When a patrol officer from SP Group’s Earthworks Surveillance & Patrolling (ESP) section pulled up at a Whampoa West construction worksite in November last year, what he did not expect to find was an excavated trench right over one of SP’s 230kV transmission cables – and a water pipe laid above it. The checks by ESP had uncovered the non-compliance of a contractor who was not following the approved plans they submitted to SP previously. Beyond the works themselves, leaks, condensation or breaks in the water pipe could pose a threat to the high voltage electricity cable below, and cause a power outage. SP’s critical electricity cables and gas pipes – networks spanning 11,500km and over 28,000km respectively – are buried underground. At the same time, across Singapore, there are always ongoing works for various construction projects. “That is why we carefully manage and monitor all excavation works – it minimises the risk of an electricity disruption or a gas leak,” explained Principal Engineer, James Ou, who heads ESP and oversees a team of almost 60. Detect and protect: Technical officer Mohamed Saiful Matsaid (left) uses a cable locator to detect electricity cables hidden underground as Principal Engineer James Ou (right) marks out the path of the cable. Mr Ou, who is 36 and studied electrical engineering, joined SP in 2008. He worked in electricity operations and maintenance before assuming his current role in November 2017. Now, he prevents problems instead of fixing them. In the case mentioned, the contractor of another organisation had conducted unauthorised work. Timely intervention averted damage, but the site’s Registered Excavator Operator was still suspended from excavation work for three months. The Energy Market Authority also took action against the contractor. Damage control: When contractors do not comply with requirements, Earthworks Surveillance and Patrol officers will issue a “stop-work” order. The incident highlights the critical role SP’s compliance officers play in keeping Singapore’s electricity and gas supply humming – especially against its booming construction landscape. Despite the acronym, the ESP team doesn’t rely on a sixth sense to warn them of danger. Instead they enforce stringent requirements, as well as rigorous and frequent checks on every worksite. 15 patrol officers in the team of close to 60 Earthworks Surveillance and Patrol Officers cover a total distance of 360,000km – or nine trips around the earth – each year. That’s an average of 135 worksites a single patroller visits each month, said Mr Ou. Checks are frequent – for sites close to gas pipes, checks are conducted daily. For transmission cables over 66kV, checks are conducted three times a week. There are many bases to cover. All contractors need to submit a notice of commencement of earthworks (NCE) seven days before they are scheduled to begin. They are also briefed on precautions and mitigation measures onsite by ESP officers. SP is also consulted on high-risk earthwork sites to ensure nothing is missed. This minimises the risk of damage.   During site meetings conducted by ESP officers, all requirements are covered, and SP patrollers ensure they are followed. Senior officers like Mr Ou will also join patrols or attend briefings to ensure contractors get clear and complete guidance. Part of the team: SP Earthworks Surveillance and Patrol officers join site briefings and guide contractors and workmen on how to best to protect critical cables and underground pipes during works. Most contractors do take compliance seriously, says Mr Ou. “Sometimes, it is subcontractors that just don’t know the procedures, or shift the location of their work, and it poses a risk,” he said. The team’s diligent checks and contractors’ compliance with regulations minimises that risk. This protects both our critical infrastructure and the workers at these sites. Getting the job done right requires a “high-trust” environment, and the same openness and teamwork demanded by sports, says Mr Ou, who plays football in an amateur league on weekends. He also conducts monthly huddles with his team, and encourages all officers regardless of rank to speak freely if they have suggestions or spot anything amiss. “I recognise it is important to have each other’s back when working on something critical, and to come together as a team. “Everyone has a part to play and can add value.” — 11 July 2019 TAGS PEOPLE OF SPRELIABILITY YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks

Media Advisory Recruitment Scam Recruitment Scam Singapore, 24 August 2018 – SP Group has been alerted to cases of fraudulent recruiters claiming to be our Human Resource officers. Scammers would contact prospective applicants, conduct interviews over online channels, and thereafter offer them fake jobs at SP Group. To our knowledge, the scammers largely target recipients outside Singapore. Please be aware of unsolicited contact offering jobs, whether by phone, email or other channels. Verify the source of such communication before revealing personal information or providing consent of any kind.

Consumption_Water Average consumption of Water (CuM) Premises Types Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 Mar-26 HDB 1-Room 7.8 7.8 8.1 7.8 8.1 8.0 7.8 7.9 7.7 7.7 7.6 7.6 HDB 2-Room 9.0 9.0 9.1 9.0 9.3 9.2 8.8 9.1 8.7 8.9 8.8 8.6 HDB 3-Room 12.0 12.0 12.1 11.8 12.2 12.3 11.9 12.0 11.7 11.8 11.9 11.8 HDB 4-Room 15.3 15.1 15.4 14.9 15.4 15.6 15.1 15.3 14.7 14.8 15.0 14.9 HDB 5-Room 16.8 16.5 16.8 16.2 16.9 17.1 16.6 16.8 16.1 16.2 16.5 16.6 HDB Executive 18.8 18.4 18.7 18.2 18.8 19.2 18.4 18.8 18.1 18.2 18.5 18.7 Apartment 13.7 13.5 13.4 12.8 13.3 13.9 13.7 13.7 13.1 13.0 13.1 13.6 Terrace 25.7 25.1 25.6 25.1 26.1 26.5 26.0 26.0 25.8 25.7 26.8 27.5 Semi-Detached 31.0 30.4 30.9 30.5 32.0 32.5 31.1 31.6 30.5 30.7 32.9 33.3 Bungalow 51.5 48.4 49.7 49.3 50.9 53.6 49.6 52.7 49.3 52.6 53.6 55.0

Taking Heart Big boost to funds for the elderly THE Singapore Power Heartware Fund – which supports more than 31,000 beneficiaries under Community Chest’s 26 programmes for the elderly – received a S$600,000 boost on Friday, through Singapore Power’s annual charity golf event. The figure represents the largest amount ever raised in the event’s 10-year history. The fund helps to provide services such as dementia day care, hospice care, community homes and caregiver support to the elderly. As part of the Care & Share Movement that Community Chest is leading this year, the funds will also be matched dollar-for-dollar by the government. The matched amount will go towards building the capabilities of the social service sector.

21 March 2014 PRESS RELEASE SINGAPORE POWER ENHANCES FEEDBACK CHANNELS WITH MOBILE APPLICATION 1. Sending feedback on electricity and gas matters is now easier and more convenient with a new mobile application by Singapore Power (SP). 2. Available for download on both iOS and Android platforms, the app allows the public to provide service feedback or report on electricity and gas supply matters. Customers can also use the app to send feedback on SP worksites such as roadworks, noise or safety concerns, and equipment like overground boxes and substations. In addition, the app enables the public to attach pictures and tag location specific information to the feedback. (see Annex A for screenshots of the app) 3. This app leverages Singapore’s high smartphone penetration rate and excellent cellular infrastructure, to provide SP customers with another fast, easy and convenient way to connect with SP in real time. 4. "Timely feedback from our stakeholders is crucial to our operations. This new app underscores our commitment to service excellence and to deliver quality, reliable and secure electricity and gas supply to the nation,” said Mr Peter Leong, Managing Director of SP PowerGrid. 5. For feedback warranting a direct service response, customers should call the following numbers: a. 1800–778 8888 for electricity supply disruptions; or b. 1800–752 1800 for gas supply disruptions or suspected gas leaks. 6. For more information on the SP public feedback application, please visit the Singapore Power website or get on the App store (iPhone users) or Play Store (Android users) and search for “SP PowerGrid” – END – 1 Issued by: Singapore Power Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No: 199406577N www.singaporepower.com.sg About Singapore Power Singapore Power Group (SP) is a leading energy utility group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia. More than 1.4 million industrial, commercial and residential customers in Singapore benefit from SP’s world-class transmission, distribution and market support services. The networks in Singapore are amongst the most reliable and cost-effective worldwide. 2 Annex A 3 4

ALL SeT TO GO: About 300 Singapore Power staff and 1,200 postmen from Singapore Post are involved in the Temasek Cares drive to distribute the kits. PHoTo: TeMAseK cAres starter kit for households to prepare for emergencies emergency starter kits, each containing three N95 masks, will be distributed to some 1.2 million households from today. The initiative by Temasek Cares, the non-profit philanthropic arm of Temasek Holdings, hopes to get Singapore households to start thinking about how they can better prepare themselves for emergencies such as the haze or a flu pandemic. The kits will contain information in English, Chinese, Malay and Tamil on how to wear the masks, as well as emergency contact numbers, such as those of the police, fire stations and the dengue hotline. There will also be a QR code that links users to the Stay Prepared website, www.stayprepared.sg Another 17,000 kits will go to 144 charities, including nursing homes. And 300,000 will be prepared as standby for needy families in case of severe haze or flu pandemic. The project is funded by the Temasek Emergency Preparedness Fund launched in March. Each kit provides households with a base kit that they can build on to be better equipped for emergencies.

TRANSPORT SP Group to make EV charging network available to Goldbell's commercial fleet � FRI, APR 23, 2021 - 11:59 AM NG REN JYE � rjng@sph.com.sg � @NgRenJyeBT SP Group will make its EV charging network available to Goldbell's customers and install EV charging infrastructure on Goldbell's customers' premises where feasible. PHOTO: SP GROUP SP Group has struck an agreement to provide Goldbell Group's commercial eet with its electric vehicle (EV) charging solutions, both companies said on Friday. The Singapore utilities provider will make its EV charging network available to Goldbell's customers and install EV charging infrastructure on Goldbell's customers' premises where feasible. SP Group's charging points will also be extended to BlueSG users once Goldbell completes its acquisition of the EVsharing company. Goldbell in February said it would acquire BlueSG in a deal valued between S$20 million and S$25 million, and that the deal would be completed by August this year. Additionally, SP Group and Goldbell said they will explore a partnership for the leasing of commercial electric vehicles, without elaborating further. Goldbell, one of Singapore's largest vehicle leasing companies, has more than 10,000 commercial eet customers and over 5,000 vehicles in its eet. SP Group has 340 EV charging points in 71 locations including shopping malls, commercial buildings, business parks and industrial sites. "Expanding our charging infrastructure beyond its current capacity will be mission critical to reach BlueSG's postacquisition full potential as well as facilitate the eet electri cation process of our commercial customers," said Arthur Chua, chief executive of Goldbell Group. "Having strong partnerships with EV charging companies who are able to support this demand and impending growth is therefore imperative." SP Group's tie-up with Goldbell follows a slew of other EVrelated partnerships it had previously announced. This includes agreements with Chevron, Grab, Schneider Electric and Hyundai Motor.

| THE STRAITS TIMES | FRIDAY, JUNE 5, 2020 | Workers from SP Group doing cabling work on May 13 to prepare a building in Genting Lane to house quarantined Covid-19 patients. ST PHOTO: ALPHONSUS CHERN Power supply reinstated at more than 4,000 unused sites for Covid- 19 purposes A spokesman for SP Group said about 100 workers have been deployed since Dorscon orange to expedite the activation of electricity supply for these sites... Officers on the ground had to comply with safe distancing measures and twice-daily temperature checks. Vanessa Liu More than 4,000 sites have been reconnected to the national power grid since the coronavirus outbreak alert level was raised to orange in Singapore on Feb 7, according to national grid power operator SP Group. The sites have been used as government quarantine facilities, community recovery facilities and for other purposes related to the Covid- 19 outbreak. These premises include former dormitories, factories that are no longer in operation and Housing Board flats that had been vacated but not yet demolished under the Selective En bloc Redevelopment Scheme. The scheme allows HDB to buy back public housing sitting on land with high redevelopment potential from residents. In April, for instance, 21 HDB blocks in Redhill Close that were vacated in 2018 under the scheme were refurbished to house healthy foreign workers employed in essential services. Four vacant HDB blocks in Taman Jurong that formerly served as temporary homes for families waiting for their new Build- To- Order flats to be ready were also refurbished to provide interim housing for similar workers. Senior Minister Tharman Shanmugaratnam, who is MP for the Taman Jurong ward in Jurong GRC, had previously said there was a need for these workers to be temporarily housed away from existing worker dormitories, while the spread of Covid- 19 in their living quarters was being stemmed. Other sites that have also had their electricity supply reactivated include a cluster of six factory units in Genting Lane that could be used as community recovery facilities, and a dormitory in Jurong that has been converted to a quarantine facility. A spokesman for SP Group told The Straits Times that a site or unit is typically disconnected from the grid upon request by the occupant or owner, when the place is no longer in use. He added that about 100 workers have been deployed since Dorscon orange to expedite the activation of electricity supply for these sites that the Government identified to be used as community recovery facilities and accommodation. Officers on the ground had to comply with safe distancing measures and twice- daily temperature checks, said the spokesman. For quarantine facilities, they had to don personal protective equipment, goggles and face shields as a safety precaution, he added. liuxyv@sph.com.sg

Consumption_Gas Average consumption of Gas (kWh) Premises Types Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 HDB 1-Room 34 35 34 34 39 36 39 35 36 31 34 35 HDB 2-Room 34 35 35 35 37 35 38 37 36 33 34 35 HDB 3-Room 49 50 49 49 51 49 52 50 50 47 49 50 HDB 4-Room 61 62 60 60 63 62 65 62 62 58 60 62 HDB 5-Room 68 69 66 65 70 70 72 68 68 64 67 69 HDB Executive 72 73 69 68 75 74 77 73 72 69 71 73 Apartment 88 88 85 84 92 93 95 87 84 76 81 89 Terrace 107 108 108 99 108 107 107 103 105 96 100 108 Semi-Detached 117 120 117 115 124 121 123 117 120 116 120 125 Bungalow 206 202 179 195 192 202 205 195 186 188 177 197

Media Release Electricity Tariff Revision For The Period 1 April to 30 June 2020 Singapore, 31 March 2020 - For the period from 1 April to 30 June 2020, electricity tariffs (before 7% GST] will decrease by an average of 5.1% or 1.22 cents per kWh compared with the previous quarter. This is due to lower energy costs compared with the previous quarter. For households, the electricity tariff (before 7% GST] will decrease from 24.24 to 23.02 cents per kWh for 1 April to 30 June 2020. The average monthly electricity bill for families living in four-room HDB flats will decrease by $3.89 (before 7% GST] [see Appendix 3 for the average monthly electricity bill for different household types]. *before 7% GST SP Group supports the government’s Resilience Budget 2020 measures to support businesses and manage costs. In the same spirit, SP Group will do its part to defer increasing its network cost to transport electricity through the power grid for 1 year. This will reduce electricity tariff for households by 2.5%. SP Group reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs shown in Appendix 1 have been approved by the EMA. Appendix 1   Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of fuel and power generation. The fuel cost is the cost of imported natural gas, which is tied to oil prices by commercial contracts. The cost of power generation covers mainly the costs of operating the power stations, such as the manpower and maintenance costs, as well as the capital cost of the stations. Network costs (paid to SP PowerAssets): This fee is reviewed annually. This is to recover the cost of transporting electricity through the power grid. Market Support Services Fee (paid to SP Services): This fee is reviewed annually. This is to recover the costs of billing and meter reading, data management, retail market systems as well as for market development initiatives. Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Appendix 3

A traffic marshal directing a lorry along the special access road off the Central Expressway. Temporary roads pave way to safety A traffic marshal guiding pupils from Hong Wen School across a zebra crossing. Singapore Power has taken various safety measures, including deploying traffic marshals and building special access roads, in some areas where it is putting in deep underground tunnels to upgrade the island’s power infrastructure. ST PHOTOS: STEFFI KOH SingPower acts to prevent accidents during network upgrading project By JANICE TAI TWO temporary roads linked to expressways have been built to allow heavy vehicles to turn off directly into construction sites, bypassing schools and residential areas. The 200m-long special access roads, which cost $4 million, are among safety measures adopted by Singapore Power as it undertakes a $2 billion project to upgrade the island’s power network. The precautions, put in place especially for young children, come in the wake of a rise in fatalities from accidents involving heavy vehicles. There were 44 such deaths last year, up by about 40 per cent from 32 in 2012. Last year, a concrete mixer truck knocked down and killed two young brothers in Tampines, leading to much public outcry. In January, a motorcyclist was decapitated after his bike collided with a tipper truck in Tuas. Singapore Power began construction work on a 35km network of deep underground tunnels to house electricity cables last year. Eighteen worksites were set up across the island to build the tunnels. Two sites – in May Road and Kallang – were found to have high human traffic. “When we first started on the project, we were concerned when we saw schoolchildren sitting on the sides of the road and their parents parking,” Mr Michael Chin, Singapore Power’s managing director of special projects, told The Straits Times yesterday, referring to the May Road site. “So we decided to go beyond established industry practices for safety to minimise any risk,” he added. Singapore Power said it consulted the community and built an extra lane to the Central Expressway in the city-bound direction before May Road site CTE TOWNER ROAD Hong Wen School Source: Singapore Power May Road construction site MAY ROAD Only for heavy vehicles Previous vehicle access Whampoa Canal ST GRAPHICS the Balestier Road exit. This allows heavy vehicles to enter and exit the May Road construction site without taking the narrow roads around Hong Wen School and the residential neighbourhood around McNair Road, Towner Road and May Road. This road opened in May. Earlier in January, another road Kallang site Kolam Ayer CC Previous vehicle access GEYLANG BAHRU Kallang construction site GEYLANG BAHRU LANE PIE Access for all vehicles KALLANG SECTOR ST GRAPHICS was created off the slip road alongside the Pan-Island Expressway, in the direction of Bendemeer in Geylang Bahru. Construction vehicles now do not drive through Geylang Bahru and Geylang Bahru Lane, or around Kallang Basin Swimming Complex, to enter or exit the Kallang site. The Land Transport Authority said it does not track the number of temporary roads created for easier access to construction sites. The Straits Times understands that such a practice is not new, though most of the temporary roads built so far were aimed at easing congestion. For example, an access road to a controversial foreign worker dormitory in Serangoon Gardens was built in 2009 so that buses transporting the workers do not wind through the estate, which already has congestion problems. Besides building the two new access roads, Singapore Power also deploys traffic marshals at nearby schools and conducts road safety talks for the students. Heavy vehicle traffic during school peak hours is restricted and barricades are installed to prevent jaywalking around the construction sites. Retiree Lee Hee Ying, 64, said she makes it a point to walk her nine-year-old grandson to school every day. “It used to be scary to see all the big vehicles passing by, so it is more reassuring now with all the safety measures in place,” she said in Mandarin. Her grandson attends Hong Wen School. For site supervisor Dave Chew, 51, who has lived in the May Road area for about 30 years, the new roads also ease traffic congestion. “It’s not only about safety as the roads used to be packed with cars of parents and heavy vehicles, but now the flow is much smoother,” he said. jantai@sph.com.sg