Media Release Electricity Tariff Revision For The Period 1 January To 31 March 2016 For the period from 1 Jan to 31 Mar 2016, electricity tariffs will decrease by an average of 4.2% or 0.85 cent per kWh compared to the previous quarter. The tariff reduction is due to the lower cost of natural gas for electricity generation which fell by 8.9% compared to 4Q 2015. For households, the electricity tariff will decrease from 20.35 to 19.50 cents per kWh for 1 Jan to 31 Mar 2016. The average monthly electricity bill for families living in four-room HDB flats will decrease by $3.55 SP Services reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs given in Appendix 1 have been approved by the EMA. Issued by: SP Group 2 Kallang Sector Singapore 349277 www.spgroup.com.sg Appendix 1 ELECTRICITY TARIFFS FROM 1 JAN 2016 Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of power generation. Network costs (paid to SP PowerAssets): This fee is reviewed annually. Market Support Services Fee (paid to SP Services): This fee is reviewed annually. Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q1 2016 TARIF Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF WEF 1 JANUARY 2016)

23.02.2021 星 期 二 Tuesday 农 历 辛 丑 年 正 月 十 二 新 闻 03 “ 乐 善 公 司 ”(Company of Good) 是 一 项 属 于 全 爱 心 礼 包 · 美 食 暖 心 国 志 愿 服 务 与 慈 善 中 心 (NVPC)、 能 帮 助 企 业 更 好 地 回 馈 社 会 的 计 划 。 乐 善 公 司 于 2017 年 推 出 “ 乐 善 大 使 ”(Champions of Good), 旨 在 肯 定 公 益 活 动 上 有 杰 出 贡 献 的 企 业 。 乐 善 大 使 去 年 , 共 有 74 家 企 业 积 极 通 过 它 们 的 献 关 怀 资 源 、 才 能 与 人 脉 行 善 , 热 心 公 益 的 精 神 获 得 肯 定 , 数 目 比 之 前 多 出 两 成 , 首 度 获 认 可 的 有 23 家 公 司 。 本 期 邀 请 其 中 两 家 企 业 : 新 加 坡 能 源 集 团 (SP Group), 以 及 三 水 供 应 服 务 有 限 公 司 (Samsui Supplies and Services), 分 享 他 们 多 年 来 的 行 善 心 得 , 以 及 接 下 来 如 何 继 续 为 有 需 要 团 体 伸 出 援 手 。 文 / 林 佩 碧 图 / 受 访 者 、 档 案 照 新 加 坡 能 源 集 团 个 星 期 前 , 正 当 人 们 都 在 为 过 年 忙 得 三 不 亦 乐 乎 , 超 过 400 名 来 自 新 加 坡 能 源 集 团 的 义 工 不 忘 和 社 会 上 较 不 幸 一 群 分 享 节 日 的 喜 悦 。 在 集 团 迈 入 第 八 个 年 头 的 "Power Packs" 常 年 慈 善 活 动 上 , 他 们 为 逾 2000 个 有 需 要 家 庭 送 上 节 日 礼 包 , 里 面 除 了 有 米 、 罐 头 、 饮 料 和 新 年 糕 饼 等 食 品 , 今 年 还 特 别 增 加 了 " 关 怀 礼 包 ", 包 括 口 罩 , 洁 手 液 和 湿 纸 巾 等 防 疫 用 品 , 希 望 受 惠 者 都 能 过 个 既 快 乐 又 安 全 的 新 年 。 今 年 由 于 疫 情 的 关 系 , 义 工 们 在 参 与 活 动 时 必 须 谨 遵 防 疫 措 施 , 比 如 在 准 备 礼 包 时 确 保 每 组 不 超 过 8 人 , 派 送 礼 包 的 时 间 有 一 定 的 间 隔 , 以 及 全 程 都 戴 口 罩 等 。 尽 管 冠 病 疫 情 大 大 地 改 变 了 人 们 的 生 活 , 新 加 坡 能 源 的 行 善 脚 步 却 不 曾 停 职 员 感 到 自 豪 多 年 来 坚 持 行 善 , 使 得 新 能 源 在 2016 年 获 颁 “ 总 统 志 愿 服 务 及 慈 善 事 业 奖 ” 的 最 高 荣 誉 , 以 及 连 续 三 次 得 到 乐 善 大 使 的 表 扬 。 新 能 源 集 团 总 裁 黄 天 源 表 示 , 集 团 推 动 的 多 项 回 馈 社 会 的 策 略 与 计 划 , 与 集 团 改 善 人 们 生 活 素 质 的 宗 旨 一 致 , 而 通 过 不 同 途 径 鼓 励 职 员 持 续 行 善 , 集 团 希 望 这 种 精 神 最 终 成 为 职 员 的 DNA。 他 指 出 , 团 体 行 善 的 一 大 收 获 , 便 是 有 助 于 加 强 集 团 上 下 职 员 的 团 体 精 神 和 身 为 集 团 的 一 份 子 而 感 到 自 豪 。 黄 天 源 透 露 , 集 团 接 下 来 将 在 确 保 各 方 安 全 和 有 意 义 的 方 式 下 , 继 续 扩 大 和 深 化 各 种 有 利 于 国 人 的 计 划 和 活 动 。 他 说 :“ 即 使 在 充 满 挑 战 和 未 知 的 疫 情 期 间 , 我 们 的 回 馈 项 目 持 续 进 行 , 目 的 是 让 社 会 上 的 弱 势 个 人 和 群 体 能 继 续 获 得 援 助 和 关 怀 。” 送 礼 包 分 享 节 日 喜 悦 止 。 事 实 上 , 自 本 地 暴 发 疫 情 初 期 , 新 加 坡 能 源 就 加 入 淡 马 锡 基 金 会 倡 议 “ 未 雨 绸 缪 ” (Stayed Prepared) 计 划 。 去 年 , 集 团 的 义 工 们 帮 忙 派 发 500 毫 升 的 无 酒 精 免 洗 消 毒 洗 手 液 给 近 150 万 户 家 庭 。 此 外 , 新 能 源 还 通 过 每 个 月 发 给 160 万 个 用 户 的 账 单 , 附 上 各 种 与 防 疫 相 关 的 信 息 , 协 助 新 加 坡 社 群 应 对 冠 病 疫 情 。 行 善 活 动 多 元 化 新 能 源 集 团 的 行 善 宗 旨 是 通 过 持 续 回 馈 社 会 , 改 善 人 们 的 生 活 素 质 , 属 下 的 “ 心 能 源 义 工 ”(SP Heart Workers) 就 分 别 通 过 筹 集 善 款 和 从 事 志 愿 服 务 , 达 成 目 的 。 2005 年 成 立 的 “ 心 能 源 基 金 ”(SP Heartware Fund), 至 今 筹 得 的 款 项 超 过 1700 义 工 陪 伴 芽 笼 峇 鲁 乐 龄 中 心 老 人 做 早 操 。 万 元 。 该 基 金 的 款 项 来 自 新 能 源 职 员 , 伙 伴 和 公 众 的 捐 赠 。 新 能 源 也 为 职 员 的 捐 赠 做 出 一 元 对 一 元 的 配 对 。 集 团 旗 下 多 个 与 年 长 者 相 关 的 慈 善 活 动 都 由 此 基 金 拨 款 。 新 能 源 也 十 分 鼓 励 属 下 3500 名 职 员 当 义 工 , 不 但 提 供 一 天 的 义 工 假 , 义 工 的 活 动 也 十 分 多 元 化 , 除 了 上 述 的 分 送 食 品 礼 包 活 动 , 还 有 与 居 民 分 享 节 能 安 全 知 识 、 开 办 数 码 诊 所 、 陪 年 长 者 做 晨 运 等 , 以 吸 引 职 员 加 入 。 每 一 年 ,“ 心 能 源 义 工 ” 加 起 来 约 有 7000 个 义 务 工 作 小 时 。 以 他 们 在 大 巴 窑 西 - 马 里 士 他 乐 龄 活 动 中 心 的 活 动 为 例 , 过 去 三 年 ,“ 心 能 源 义 工 ” 每 周 都 准 时 为 那 里 的 老 人 送 上 两 顿 午 餐 , 每 年 提 供 的 午 餐 多 达 7200 顿 , 疫 情 期 间 也 不 例 外 。 �▲�“ 心 能 源 义 工 ” 在 新 年 前 为 2000 多 户 有 需 要 家 庭 送 上 礼 包 。 即 使 在 充 满 挑 战 和 未 知 的 疫 情 期 间 , 我 们 的 回 馈 项 目 持 续 进 行 , 目 的 是 让 社 会 上 的 弱 势 个 人 和 群 体 能 继 续 获 得 援 助 和 关 怀 。 —— 新 能 源 集 团 总 裁 黄 天 源 � 义 工 每 周 为 大 巴 窑 西 - 马 里 士 他 乐 龄 中 心 的 老 人 送 餐 。

Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 HDB 1-Room 80.39 77.86 77.18 78.99 81.28 87.54 87.29 84.83 81.86 87.86 87.69 83.11 HDB 2-Room 94.79 90.73 89.63 91.78 94.78 103.49 102.84 98.53 96.07 102.96 101.39 96.90 HDB 3-Room 118.49 112.22 112.11 115.94 120.33 132.29 128.10 124.29 121.74 129.94 128.83 123.83 HDB 4-Room 140.04 133.47 131.31 137.04 142.66 156.01 153.34 147.42 143.11 152.92 152.86 146.17 HDB 5-Room 148.87 141.61 136.79 144.16 151.97 165.19 162.85 156.27 149.96 161.67 162.41 156.08 HDB Executive 164.43 154.00 153.21 160.98 168.72 184.59 180.19 172.48 168.80 178.86 180.50 172.04 Apartment 177.46 164.16 156.19 163.04 179.66 198.71 191.52 184.01 175.50 181.94 191.11 186.36 Terrace 276.46 260.00 252.25 270.34 290.38 311.38 286.03 283.33 283.80 289.68 301.49 291.00 Semi-Detached 349.78 325.65 324.20 335.52 370.67 392.95 372.29 354.71 361.00 367.73 385.46 366.17 Bungalow 699.45 627.26 650.18 619.13 718.02 776.44 731.30 675.72 711.32 685.95 762.28 719.32 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 HDB 1-Room 71.86 69.16 67.69 69.30 71.92 78.05 78.52 76.28 73.55 78.77 78.62 74.36 HDB 2-Room 85.94 81.99 80.46 82.23 85.21 93.42 93.59 89.84 87.41 93.80 92.26 88.22 HDB 3-Room 106.15 100.27 99.66 102.84 107.06 118.11 115.38 112.09 109.70 116.95 115.78 111.35 HDB 4-Room 124.99 118.78 116.20 120.97 126.03 138.53 137.64 132.74 128.46 137.02 136.76 130.76 HDB 5-Room 132.27 125.43 120.56 126.60 133.43 145.81 145.63 140.07 134.00 144.16 144.59 138.87 HDB Executive 146.81 137.03 135.88 142.35 149.14 163.91 161.79 155.45 151.54 160.36 161.59 153.95 Apartment 156.79 144.07 135.03 140.09 155.96 175.31 171.33 164.80 156.02 161.06 169.18 164.23 Terrace 251.12 235.05 227.31 243.21 259.98 282.50 262.69 259.01 258.83 264.59 274.69 263.93 Semi-Detached 319.99 297.18 295.56 305.12 337.24 359.90 342.81 328.12 331.78 338.46 354.82 336.52 Bungalow 650.72 578.80 597.47 570.77 662.48 717.39 678.65 633.29 661.40 638.62 711.71 667.03 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 HDB 1-Room 132 150 152 149 140 151 148 139 142 128 127 121 HDB 2-Room 173 199 199 195 183 198 192 183 186 166 168 161 HDB 3-Room 250 292 285 277 264 283 277 266 266 243 238 231 HDB 4-Room 342 398 396 383 360 385 381 363 365 338 327 320 HDB 5-Room 399 463 466 448 416 447 446 427 429 397 379 374 HDB Executive 489 575 568 544 515 546 548 520 523 481 462 458 Apartment 486 578 573 543 500 513 539 523 519 486 446 419 Terrace 821 957 900 872 838 847 885 851 851 785 747 744 Semi-Detached 1,109 1,254 1,224 1,170 1,128 1,126 1,168 1,137 1,141 1,056 1,000 974 Bungalow 2,146 2,432 2,360 2,266 2,220 2,121 2,347 2,192 2,190 2,012 2,004 1,872 Note: The figures exclude electricity consumption for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

Underground wonders RELIABILITY Just picture this, to build an underground MRT station in an area with restricted space, cables would have to be diverted temporarily and rediverted again to a permanent corridor when construction is completed,” explains Hasinah Binte Mohamed Amin, Principal Engineer, MRT Diversion Unit (MRTU).  These projects are massive undertakings. “An example is the Cross-Regional Line, which will run for 50km underground. You can imagine the magnitude of this task,” exclaims Hasinah. Read this CNA feature story on how Hasinah and her team are paving the way for national infrastructure projects such as new MRT lines and expressways: https://www.channelnewsasia.com/brandstudio/spgroup/undergroundwonders   TAGS RELIABILITY YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels

News Release SP DEVELOPS FUTURE ENERGY LEADERS THROUGH FIRST ENERGY MANAGERS PROGRAMME AND INDUSTRY SCHOLARSHIPS Singapore, 2 November 2018 – Singapore Institute of Power and Gas (SIPG), as the centralised training institute for the power and gas sectors, announced today the successful completion of its first Energy Managers Programme (EMP). The pioneer cohort of 19 energy sector professionals was recognised in a ceremony during Singapore International Energy Week 2018, witnessed by Dr Tan Wu Meng, Senior Parliamentary Secretary, Ministry of Trade and Industry and Ministry of Foreign Affairs. The programme, which is under the SkillsFuture Leadership Development Initiative, is designed to build a pipeline of strong leaders for the energy sector as they address issues and opportunities in today’s transforming and disruptive landscape. Building on its inaugural run, SIPG is opening its programme to participants from ASEAN utilities and other international companies in the energy value chain, curating a broader range of experiences, perspectives and real-world applications. Mr Peter Leong, Principal of SIPG, said, “We customised this programme to help energy industry managers hone their well-rounded leadership skills through blended learning in the classroom and field trips to companies in Singapore and overseas. They have personally benefitted from networking with peers from across the value chain. They have also gleaned insights on driving advancement and innovation amidst the rapid industry disruption, in order to serve all consumers better.” Spanning five months from February this year, the programme’s first participants were emerging leaders from generation companies and SP Group. Through workshops, dialogues with senior leaders from the energy sector and government, as well as a learning trip to China, the participants were exposed to pertinent challenges the industry faces, in Singapore and around the region. They also gained valuable insights from individual coaching sessions and working on action projects. Mr Neo Bing Hui, Senior Operations Engineer, YTL PowerSeraya Ltd, said, “The Energy Managers Programme (EMP) has helped broaden my views of the industry in general, providing a different perspective of how challenges can be viewed in the energy sector. After going through EMP, I have gleaned more insights on my leadership style and how I can effectively improve communication with my team mates. I am excited to start applying what I've learnt from this programme.” The pressing need to inspire the energy sector to groom the next generation of energy leaders is why the Energy Market Authority is supporting the programme. Its Chief Executive, Mr Ngiam Shih Chun, said: “For the energy sector to embrace new opportunities and challenges, there is a need to engage and develop tomorrow's energy leaders. They will need to be agile and adopt a growth mindset to lead their organisations forward. EMA supports SIPG in playing a crucial role in providing a programme to grow our future energy leaders.” Nurturing engineering talent In developing future engineering talent, SP Group also awarded two Energy-Industry Scholarships to students from institutions of higher learning – Ms Choo Wei Ming, 19, from Ngee Ann Polytechnic and Mr Muhammad Syahiran bin Jamal, 20, from Singapore Polytechnic. SP Group’s Chief Human Resource Officer, Mr Ng Seng Huwi, presented the scholarships to Wei Ming and Muhammad Syahiran, at a ceremony during the Youth@SIEW event earlier today. The scholarship serves to nurture talent for the energy sector and support students with a passion for engineering in achieving academic and career aspirations. They will join SP Group when they complete their studies. About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.5 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG.

▲ 社 会 及 家 庭 发 展 部 长 兼 卫 生 部 第 二 部 长 马 善 高 ( 穿 戴 蓝 绿 色 口 罩 者 ) 今 早 在 淡 滨 尼 8 道 第 878A 座 组 屋 底 层 , 听 新 能 源 集 团 职 员 讲 解 新 装 置 的 水 电 用 量 电 子 显 示 屏 有 哪 些 功 能 。 学 习 如 何 节 能 减 碳 淡 滨 尼 5 座 组 屋 安 装 水 电 显 示 屏 宋 慧 纯 报 道 hcsong@sph.com.sg 庄 耿 闻 摄 影 淡 滨 尼 的 五 座 组 屋 约 633 户 家 庭 可 率 先 透 过 安 装 在 组 屋 底 层 电 梯 口 的 电 子 显 示 屏 , 了 解 整 座 组 屋 的 水 电 使 用 量 及 碳 排 放 数 据 , 学 习 如 何 进 一 步 节 能 减 碳 。 社 会 及 家 庭 发 展 部 长 兼 卫 生 部 第 二 部 长 马 善 高 希 望 , 未 来 五 年 内 可 陆 续 在 淡 滨 尼 市 镇 所 有 住 宅 大 楼 安 装 上 述 显 示 屏 , 让 居 民 携 手 朝 更 永 续 的 生 活 方 式 迈 进 。 安 装 水 电 用 量 电 子 显 示 屏 的 试 验 计 划 , 是 由 淡 滨 尼 市 镇 理 事 会 和 新 能 源 集 团 在 淡 马 锡 及 永 续 发 展 与 环 境 部 的 支 持 下 推 行 。 淡 滨 尼 是 首 个 安 装 这 类 设 施 的 市 镇 。 显 示 屏 上 的 数 据 每 四 小 时 更 新 一 次 , 记 录 过 去 24 小 时 整 座 组 屋 耗 费 多 少 能 源 , 以 及 相 较 于 过 去 一 周 , 整 体 水 电 用 量 的 差 距 。 显 示 屏 也 附 上 居 民 可 参 考 的 节 能 减 碳 小 知 识 。 已 使 用 新 能 源 水 电 (SP Utilities) 应 用 监 控 自 家 水 电 用 量 的 居 民 也 可 扫 描 显 示 屏 上 QR 码 , 回 答 与 节 能 减 碳 知 识 有 关 的 趣 味 题 。 率 先 安 装 水 电 用 量 显 示 屏 的 五 座 组 屋 分 别 为 淡 滨 尼 8 道 第 878A 座 、43 街 第 496C 座 、21 街 第 270 座 、8 道 第 868A 座 和 11 街 第 101 座 组 屋 。 下 个 月 , 第 879A 座 、9 道 第 496D、21 街 第 271 座 、8 道 第 869A 座 和 11 街 第 103 座 组 屋 也 将 安 装 显 示 屏 。 马 善 高 受 访 时 以 用 水 量 为 例 指 出 , 本 地 目 前 每 人 每 天 的 用 水 量 约 140 公 升 。 长 远 来 看 , 希 望 到 了 2030, 可 将 每 人 每 天 的 用 水 量 减 至 130 公 升 。 若 要 达 到 上 述 目 标 , 大 家 需 要 做 的 还 很 多 , 但 首 要 任 务 就 是 让 居 民 了 解 相 较 于 他 人 , 用 水 量 差 距 是 多 少 , 也 了 解 他 们 能 如 何 节 省 用 水 。 他 希 望 , 提 供 居 民 水 电 用 量 的 数 据 能 鼓 励 居 民 养 成 良 好 习 惯 , 减 少 用 水 和 能 源 耗 费 , 以 及 减 少 浪 费 。 市 镇 会 能 及 时 发 现 漏 水 或 偷 用 水 电 水 电 用 量 电 子 显 示 屏 数 据 有 助 市 镇 会 及 时 发 现 是 否 有 异 常 情 况 , 及 时 处 理 。 马 善 高 举 例 , 不 论 是 整 座 组 屋 的 水 电 供 应 受 干 扰 , 还 是 出 现 漏 水 、 有 人 可 能 偷 用 水 电 等 情 况 , 市 镇 会 可 以 知 道 是 否 水 电 用 量 出 现 异 常 , 并 直 接 到 那 座 组 屋 查 看 。 “ 我 们 可 以 了 解 异 常 情 况 何 时 发 生 、 为 何 发 生 并 解 决 问 题 。” 住 在 淡 滨 尼 8 道 第 878A 座 组 屋 的 张 希 豪 (18 岁 , 学 生 ) 目 前 已 每 月 透 过 新 能 源 水 电 应 用 监 控 自 家 的 水 电 用 量 情 况 。 如 果 某 个 月 的 用 量 上 升 了 , 他 们 一 家 就 会 探 讨 如 何 减 低 用 量 , 这 些 努 力 有 时 会 为 这 家 人 省 下 每 月 约 10 至 20 元 的 水 电 费 。 他 说 , 新 安 装 的 显 示 屏 列 出 的 水 电 用 量 图 表 , 有 助 他 了 解 整 座 组 屋 的 使 用 量 。 如 果 整 体 使 用 量 增 加 了 , 他 会 尝 试 看 看 是 否 能 减 低 用 量 , 为 永 续 环 境 尽 一 份 力 。

Cents/kWh MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 APRIL TO 30 JUNE 2018 Singapore, 29 Mar 2018 – For the period from 1 April to 30 June 2018, electricity tariffs will increase by an average of 2.8% or 0.59 cent per kWh compared to the previous quarter. This is mainly due to the higher energy cost of producing electricity. For households, the electricity tariff will increase from 21.56 to 22.15 cents per kWh for 1 April to 30 June 2018. The average monthly electricity bill for families living in four-room HDB flats will increase by $1.86 (see Appendix 3 for the average monthly electricity bill for different household types). 23.00 22.00 21.00 20.00 19.00 18.00 17.00 16.00 Quarterly Household Electricity Tariff 22.15 21.39 21.56 20.72 20.20 20.30 19.27 19.13 Jul - Sep '16 Oct - Dec '16 Jan - Mar '17 Apr - Jun '17 Jul - Sep '17 Oct - Dec '17 Jan - Mar '18 Apr - Jun '18 SP Group reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs given in Appendix 1 have been approved by the EMA. Issued by: SP Group 2 Kallang Sector Singapore 349277 www.spgroup.com.sg Appendix 1 ELECTRICITY TARIFFS FROM 1 APRIL 2018 Existing Tariff (without GST) New Tariff (without GST) New Tariff (with 7% GST) LOW TENSION SUPPLIES, DOMESTIC All units, ¢/kWh LOW TENSION SUPPLIES, NON-DOMESTIC All units, ¢/kWh HIGH TENSION SMALL (HTS) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh HIGH TENSION LARGE (HTL) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh EXTRA HIGH TENSION (EHT) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh 21.56 22.15 23.70 21.56 22.15 23.70 8.36 8.58 9.18 12.54 12.87 13.77 18.88 19.56 20.93 11.37 11.77 12.59 0.59 0.59 0.63 8.36 8.58 9.18 12.54 12.87 13.77 18.66 19.34 20.69 11.36 11.76 12.58 0.59 0.59 0.63 7.54 7.68 8.22 11.31 11.52 12.33 17.77 18.44 19.73 11.26 11.66 12.48 0.48 0.48 0.51 Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: a) Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of power generation. b) Network costs (paid to SP PowerAssets): This fee is reviewed annually. c) Market Support Services Fee (paid to SP Services): This fee is reviewed annually. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q2 2018 TARIFF Market Admin & PSO Fee (No Change) 0.05¢/kWh (<1%) MSS Fee (Increase by 0.03¢/kWh) 0.40¢/kWh (1.8%) Network Costs (Increase by 0.01¢/kWh) 5.31¢/kWh (24%) Energy Costs (Increase by 0.55¢/kWh) 16.39¢/kWh (74%) Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF WEF 1 APRIL 2018) Types of Premises Average monthly consumption per Customer Average Monthly Bill New Average Monthly Bill Average Change in Monthly Bill HDB 1 Room HDB 2 Room HDB 3 Room HDB 4 Room HDB 5 Room HDB Executive Apartment Terrace Semi-Detached Bungalow Average kWh $(a) $(b) $(b-a) % 120.50 25.98 26.69 0.71 2.7 163.52 35.26 36.22 0.96 2.7 233.46 50.33 51.71 1.38 2.7 314.49 67.80 69.66 1.86 2.7 363.52 78.37 80.52 2.15 2.7 446.42 96.25 98.88 2.63 2.7 438.09 94.45 97.04 2.59 2.7 782.09 168.62 173.23 4.61 2.7 1,035.55 223.26 229.37 6.11 2.7 2,063.00 444.78 456.95 12.17 2.7 371.31 80.05 82.25 2.20 2.7

Gas Distribution Connection Forms Updated 1 Apr 24 Gas Distribution Connection Forms S/No. Form No. Description 1 GD1 Application for Gas Distribution Connection 2 GD2 Application for Admittance of Gas 3 GD3 Certificate of Proof Test 4 GD4 Authorisation to Turn On Gas Meter Control Valve FORM GD1 - APPLICATION FOR GAS DISTRIBUTION CONNECTION To: PowerGas Ltd c/o HOS (Gas Distribution Planning) SP PowerGrid Ltd Through Retailer ____________________________ Signature, Name & Designation of Retailer Representative ____________________________ Name of Retailer GAS CONNECTION TO: _______________________________________________________ (Project Name) _______________________________________________________ (Address of Gas Installation) I would like to apply for connection to the PowerGas’ gas distribution pipeline network for the above project. I hereby submit the following documents and certify that the information provided is correct: • Consumer Project Data Sheet (GD1 Appendix 1). • Location / site plan showing the project site and proposed connection point(s). • Location of Meter Installation & indicative pipe route from property boundary to the Meter Installation (Applicable for Natural Gas connections only). Name of Applicant : ______________________ Designation : ___________________________ Company : _____________________________ Signature/ Date: _________________________ GD1 (0424) GD1 Appendix 1 CONSUMER PROJECT DATA SHEET Consumer Information Project Name : Address of Premises / Development : Request Type : New supply connection / Retailer switch (NG only) * Consumption Information Type of Gas : Town Gas / Natural Gas * Consumer Type : Residential / Non-residential * Application of Gas : Co-Gen / Tri-Gen / Boiler / Cooking / Water Heating / Others * If Others, please specify : ___________________________ (NG only) Retailer Name : (NG only) Injection Point : Gas Consumption Duration per Day : Expected Gas Admittance Date : Gas Usage : 8 / 12 / 24 * hours or otherwise, please specify : ____________ If gas supply is meant for interim use (less than 5 yrs), please specify duration of gas usage in years : ____________ (DD/MM/YY) Delivery Pressure and Flowrate Year 1 mmBtu / year Year 2 mmBtu / year Applicable to NG projects only * Load profile Year 3 Year 4 Year 5 mmBtu / year mmBtu / year mmBtu / year Applicable to TG projects only * Design pressure of gas installation : Maximum Instantaneous Flowrate : Minimum Flowrate : Average Monthly Consumption : Maximum Instantaneous Flowrate : Sm 3 /hr Sm 3 /hr kWh/mth Sm 3 /hr barg Submitted by Applicant Confirmation by Retailer Name of Company : Name of Retailer : Name of Officer : Name of Officer : Designation : Designation : Date : Date : Signature : Signature : I agree with the above information provided by the applicant. Note : The above is for information purposes only. PowerGas may not be able and/or obliged to fulfil any of the above requirements. The minimum committed delivery pressure at the outlet of the GSIV 1barg (NG projects), 10kPa (TG LPB projects) and 1kPa (TG LP projects). However, the gas user may receive higher than the minimum committed pressure which is based on the prevailing network supply pressure. *Delete where applicable GD1 (0424) FORM GD2 - APPLICATION FOR ADMITTANCE OF GAS PowerGas Ltd c/o HOS (Gas Distribution Projects) SP PowerGrid Ltd Through Retailer _______________________________ Signature, Name & Designation of Retailer Representative ____________________________ Name of Retailer ________________________________________ (Project Name) ________________________________________ (Address of Premises / Development) (A) I, the Designated Representative (DR) of the above project, certify that, i. The gas installation from the GSIV up to the Meter Installation (excluding GSIV and Meter) is ready to receive gas. ii. iii. iv. The consumer internal pipe is not connected to the meter installation. I attached the following forms for your reference please: - GD2 Appendix 1 - “Certificate of Completion” - GD2 Appendix 2 - “Certificate of Final Pressure Test” All end points are capped / blanked / plugged off. v. I undertake to conduct Proof Test and submit GD3 immediately prior to the connection. - GD3 “Certificate of Proof Test” ____________________________ Signature and Stamp of DR / Date Name : _______________________________ PE / LGSW * No. : ______________________ ___________________________________________________________________________ (B) I hereby request for admittance of gas to the gas installation up to, but excluding, the Meter Installation on _______________. _____________________________ Signature of Applicant / Date Name : _____________________________ To the Retailer: This is to confirm gas admittance shall be carried out on ______________ (date) at _____________ (time). Please notify all relevant personnel to be present on site. Designation : ________________________ _____________________ SPPG Officer-in-charge GD2 (0424) CERTIFICATE OF COMPLETION GD2 Appendix 1 PowerGas Ltd c/o HOS (Gas Distribution Projects) SP PowerGrid Ltd Through Retailer _______________________________ Signature, Name & Designation of Retailer Representative ____________________________ Name of Retailer __________________________________________ (Project Name) ___________________________________________ (Address of Premises / Development) I, the Designated Representative (DR) of the above project, hereby certify that the Gas Installation for the above project from the GSIV up to the Meter Installation (excluding GSIV and Meter) have been designed and constructed in compliance with the requirements of the latest revision of the following, where applicable: • Gas Act (Cap 116A); • Gas (Supply) Regulations; • Gas Supply Code; • Singapore Standard, SS 608 – Code of Practice for gas Installation; • Other relevant code / standard : ______________________ • All relevant acts, regulations and rules which are applicable to the gas installation; • All statutory and relevant codes which are applicable to the gas installation; • All statutory requirements in government laws and relevant regulations of government departments. 2. The design pressure of the Gas Installation is __________ barg. ____________________________ Signature and Stamp of DR / Date Name : _______________________________ PE / LGSW * No. : ______________________ GD2 (0424) CERTIFICATE OF FINAL PRESSURE TEST GD2 Appendix 2 PowerGas Ltd c/o HOS (Gas Distribution Projects) SP PowerGrid Ltd Through Retailer _______________________________ Signature, Name & Designation of Retailer Representative ____________________________ Name of Retailer ___________________________________________ (Project Name) ___________________________________________ (Address of Premises / Development) 1. I, Designated Representative (DR) of the above project, hereby certify that the Gas Installation from the GSIV up to the Meter Installation (excluding GSIV and Meter) has been successfully tested and passed the final pressure test in accordance with the requirements of: Codes / Standards □ □ (Please tick below where applicable) Singapore Standard, SS 608 – Code of Practice for Gas Installation; or Other relevant code / standard: Pressure Test □ □ □ Test Pressure (Barg) Duration (Hour) Date Passed First test Second test Other test 2. I hereby declare that the design pressure and maximum instantaneous flowrate for the above Gas Installation is in accordance the submission stated in our GD1 form. Should there be changes to the parameters, the DR shall inform Gas Distribution Planning Section (through the gas retailer) to evaluate changes before they are implemented. 3. I shall notify all parties concerned that the Gas Installation has been completed and pressure tested. _______________________________ Signature and Stamp of DR / Date Name : _______________________________ PE / LGSW * No. : ______________________ * Delete where applicable GD2 (0424) PowerGas Ltd c/o HOS (Gas Distribution Projects) SP PowerGrid Ltd Through Retailer FORM GD3 - CERTIFICATE OF PROOF TEST _______________________________ Signature, Name & Designation of Retailer Representative ____________________________ Name of Retailer ___________________________________________ (Project Name) ___________________________________________ (Address of Premises / Development) I, Designated Representative (DR) of the above project, hereby certify that the Gas Installation for the above project from the GSIV up to the Meter Installation (excluding GSIV and Meter) have been tested and successfully passed the proof test 1 on _____________ (date). 2. I further certify that the test pressure has been released and the said Gas Installation is currently at atmospheric pressure. Accordingly, I hereby request to proceed with the connection and gas admittance. 3. I shall undertake to purge and commission the Gas Installation from the GSIV up to the Meter Installation (excluding GSIV and Meter) immediately after the gas admittance. _______________________________ Signature and Stamp of DR / Date Name : _______________________________ PE / LGSW * No. : ______________________ 1 Proof test shall be conducted in accordance with the requirements of Singapore Standard SS 608 for installation designed to operate up to 50 kPa or 20 kPa respectively, otherwise, proof test shall be carried out at 100 kPa or the operating pressure, whichever is lower, for a period of 30mins. REQUEST FOR INTERIM ADMITTANCE OF GAS I, Designated Representative (DR) of the above project, hereby certify that the Gas Installation for the above project from the GSIV up to the Meter Installation (excluding GSIV and Meter) have been prepared and is ready for purging and commissioning. Please proceed to admit gas for the purpose of purging and commissioning. ______________________________ Signature and Stamp of DR / Date Name : _______________________________ PE / LGSW * No. : ______________________ * Delete where applicable GD3 (0424) FORM GD4 - AUTHORISATION TO TURN ON GAS METER CONTROL VALVE Date : ________________ PowerGas Ltd c/o HOS (Gas Distribution Projects) SP PowerGrid Ltd ________________________________________ (Project Name) ________________________________________ (Address of Premises / Development) I, Project Coordinator (PC) of the above project, certify that all legal requirements pertaining to gas safety have been complied with, including (but not limited to) (*) Regulation 3(4)(b) of the Gas (Supply) Regulations. 2. I hereby authorise PowerGas to turn on the Gas Meter Control Valve on my behalf now on ____________ (date) at ______________ (time). ____________________________________ Signature of PC Name : _____________________________ Designation : ________________________ Name of Retailer : ____________________ * Regulation 3(4)(b) of the Gas (Supply) Regulations states that – where an application for a supply of gas (or for an increase to an existing supply) is made to a gas retailer – the relevant gas retailer shall prior to turning on the gas supply at the relevant gas meter control valve, ensure that the appropriate test as specified in the Gas Supply Code is conducted on the gas appliance and the consumer’s internal pipe including the meter installation to ascertain that it is safe to turn on the gas supply. GD4 (0424)

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Beyond the call of duty RELIABILITY Customer service is a key part of the job for 36-year-old Louis Ang Ming Hui, a Principal Engineer at SP Group’s Gas Distribution Pipeline Operations and Maintenance (DPOM) section. Out of all the requests Louis had to attend to in his 11 years of service with SP, a peculiar one has been long etched in his mind – an elderly resident asking for hot drinking water amidst a widespread gas supply disruption. The resident was not accustomed to drinking room temperature water and had no alternative sources to boil water. “He gave me a hot water flask so that I could bring it to the coffee shop nearby to fill with hot water for him,” recalled Louis. He realised these simple needs may often be taken for granted but could make a difference to residents. Louis Ang Ming Hui, Principal Engineer for SP’s Gas Operations. The engineer also attends to residents affected by prolonged supply disruptions. While Louis has experienced his fair share of negative remarks, going the extra mile to make sure that the needs of affected residents are taken care of has always been his priority. A mechanical engineering graduate from Nanyang Technological University, Louis was unfazed when he was offered a role as an Operations and Maintenance (O&M) engineer in Gas Operations, a field of work that was different from what he had studied. The learning curve in an unfamiliar environment was undoubtedly steep but he steadily grew accustomed to its workings which included troubleshooting and repairing pipelines affected by gas supply interruptions.   Louis (extreme right) with the mains renewal team in 2018 when it was newly formed. His next role took him to the mains renewal division, managing planned replacement of gas pipes according to a yearly basis. "It was a different experience for me. When the new mains renewal team was formed, we were working on a tremendously tight timeline. I remember working late almost every night to ensure that we would meet our targets by the end of the financial year. After months of hard work, our team surpassed expectations and was filled with a sense of achievement.” Louis (extreme right) in the field with contractors. Now, after years of experience in different sections within SP, Louis is back to where he started at DPOM as a second-line officer on call to attend to emergencies after hours. What has changed since he first stint in this section is the way the emergency response team dealt with pipeline faults. In the past, engineers would have to dig a hole to find the gas pipe, followed by drilling to locate the fault. This process of digging and drilling is repeated until the fault is located. SP has since adopted new technologies such as the use of a specialised camera that can trace faults located up to a length of 50 meters, without unnecessary digging and drilling. This technology has significantly improved efficiency and enabled gas supply to be restored more swiftly to maintain overall network reliability. Deploying new technology to locate pipeline faults. On top of overseeing diverse projects, he is also on standby to attend to emergencies, about two weeks per month. This means that he often has to drop what he is doing to attend to incidents. He said, “I once had to attend to a gas supply disruption on the third day of the Chinese New Year. It was rather stressful as celebrations came to an abrupt halt for our team and the affected residents. However, some residents offered us food and drinks as a token of appreciation for working on a holiday. Knowing that our efforts goes long way for the residents is a reward in itself.” Louis (third from right) with the Distribution Pipeline Operations and Maintenance team. Even though Louis has been in this industry for more than a decade, there is always a new scenario at work to tackle. While there is no one-size-fits-all approach to the situations that occur, being able to find the root cause of the problem and tackling it as a team gives him satisfaction.  “I am grateful for colleagues who have been like family to me! Working collaboratively alongside everyone to complete a project collectively inspires me to be my best,” says Louis. TAGS RELIABILITY YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels

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