Authorisation/Deauthorisation of Personnel to Access SP eBusiness Portal Table 1 - Authorised Personnel (New and Existing) S/N Name Designation 1 2 3 4 5 6 7 8 9 10 Mobile No Email Address Table 2 - Authorised Personnel To Remove S/N 1 2 3 4 5 Name Designation Mobile No Email Address Please keep the original copy of your company's authorisation form and use it to update the list of authorised personnel by adding/deleting their names in Table 1/Table 2. SP Group will maintain only the latest copy of your company's authorisation form. I/We hereby authorise the personnel listed in Table 1 to create user accounts under my/our company's vendor number and have access to works orders/installation orders issued to my/our company, and/or deauthorise the personnel listed in Table 2. Signature: Company Stamp: Name: Vendor No (1) : Designation: Date: Note (1) : Your 6-digit vendor number can be found in the works orders/installation orders issued to your company. Revised July 2020

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Jul-22 Aug-22 Sep-22 Oct-22 Nov-22 Dec-22 Jan-23 Feb-23 Mar-23 Apr-23 May-23 Jun-23 HDB 1-Room 139 143 139 132 130 127 125 121 111 127 142 152 HDB 2-Room 186 186 184 172 171 165 166 158 148 166 185 202 HDB 3-Room 259 264 257 245 245 235 233 226 212 242 270 288 HDB 4-Room 356 361 354 333 334 320 318 309 289 326 367 391 HDB 5-Room 414 420 416 388 389 373 369 363 338 381 428 456 HDB Executive 506 514 504 472 476 448 453 443 414 473 528 561 Apartment 527 523 519 498 496 469 450 425 414 465 543 585 Terrace 817 833 815 781 785 752 748 727 686 756 867 902 Semi-Detached 1,092 1,097 1,091 1,030 1,054 995 997 962 930 1,024 1,182 1,233 Bungalow 2,168 2,144 2,146 2,004 2,182 1,986 2,073 1,938 1,901 2,016 2,303 2,482 Consumption_Water Average consumption of Water (CuM) Premises Types Jul-22 Aug-22 Sep-22 Oct-22 Nov-22 Dec-22 Jan-23 Feb-23 Mar-23 Apr-23 May-23 Jun-23 HDB 1-Room 7.9 8.2 8.3 7.9 8.0 7.9 7.9 7.8 7.3 7.9 8.0 8.1 HDB 2-Room 9.7 9.8 10.0 9.5 9.7 9.4 9.6 9.5 8.9 9.4 9.6 9.7 HDB 3-Room 12.0 12.5 12.7 12.3 12.4 12.1 12.2 12.2 11.6 12.3 12.2 12.5 HDB 4-Room 15.3 15.9 16.2 15.5 15.8 15.3 15.4 15.5 14.7 15.4 15.4 15.6 HDB 5-Room 16.4 17.2 17.7 16.8 17.2 16.5 16.6 16.9 16.1 16.9 16.7 16.9 HDB Executive 18.3 19.2 19.5 18.7 19.2 18.2 18.4 19.0 18.0 18.7 18.6 18.8 Apartment 13.4 14.0 14.4 14.2 14.4 13.7 13.5 13.5 13.5 14.0 13.7 13.7 Terrace 24.8 26.1 26.1 25.7 25.8 25.3 25.3 25.9 25.1 25.4 25.3 26.0 Semi-Detached 30.6 32.0 31.7 30.7 31.4 30.0 30.8 31.1 30.6 30.6 30.7 30.9 Bungalow 49.3 51.5 51.3 47.8 50.8 44.2 51.1 48.7 49.2 48.7 50.9 48.1 Consumption_Gas Average consumption of Gas (kWh) Premises Types Jul-22 Aug-22 Sep-22 Oct-22 Nov-22 Dec-22 Jan-23 Feb-23 Mar-23 Apr-23 May-23 Jun-23 HDB 1-Room 37 40 39 37 39 39 38 41 35 40 33 37 HDB 2-Room 39 39 41 39 40 39 39 40 38 40 39 38 HDB 3-Room 52 54 55 53 54 53 53 54 52 55 52 51 HDB 4-Room 64 66 68 66 67 64 64 66 66 68 64 63 HDB 5-Room 68 72 75 71 74 70 68 72 73 74 69 69 HDB Executive 73 76 78 75 77 73 72 77 76 77 74 72 Apartment 81 86 92 93 97 91 89 93 97 97 84 79 Terrace 102 106 110 109 113 105 100 108 115 108 99 100 Semi-Detached 112 118 121 117 129 111 117 119 123 122 120 116 Bungalow 199 201 200 206 231 198 215 196 209 207 222 191 Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Jul-22 Aug-22 Sep-22 Oct-22 Nov-22 Dec-22 Jan-23 Feb-23 Mar-23 Apr-23 May-23 Jun-23 HDB 1-Room 75.94 80.29 79.52 75.64 75.42 74.47 73.47 72.54 69.41 75.78 77.52 81.09 HDB 2-Room 90.15 92.16 92.83 87.66 88.73 86.74 85.92 84.09 82.76 87.98 92.13 96.52 HDB 3-Room 111.19 116.39 115.66 111.11 111.41 108.67 107.21 106.03 103.38 110.82 115.06 119.49 HDB 4-Room 129.13 135.30 135.41 128.32 130.24 126.33 124.55 124.08 122.32 130.09 135.09 139.94 HDB 5-Room 134.92 142.31 143.56 135.44 137.54 133.06 130.21 131.77 129.76 138.14 142.59 147.54 HDB Executive 150.41 158.10 158.11 149.65 152.31 145.17 144.61 146.22 143.69 153.42 158.62 164.05 Apartment 160.67 168.22 169.89 165.75 166.37 158.59 153.55 149.59 149.92 159.67 168.05 175.53 Terrace 245.93 257.92 255.25 249.77 250.48 242.02 239.74 241.01 240.69 247.23 258.91 267.44 Semi-Detached 311.80 325.51 323.08 310.89 318.35 299.64 304.83 300.53 302.15 312.42 331.22 340.32 Bungalow 609.00 634.42 631.24 596.83 640.56 574.57 622.28 579.86 585.38 598.72 648.84 666.12 Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Jul-22 Aug-22 Sep-22 Oct-22 Nov-22 Dec-22 Jan-23 Feb-23 Mar-23 Apr-23 May-23 Jun-23 HDB 1-Room 66.98 70.42 69.69 66.46 65.94 64.96 64.17 62.93 61.00 66.41 69.62 72.46 HDB 2-Room 80.76 82.40 82.70 78.10 78.97 77.25 76.41 74.69 73.69 78.51 82.96 87.55 HDB 3-Room 98.64 103.03 102.10 98.07 98.27 95.83 94.56 93.37 91.02 98.00 102.92 107.51 HDB 4-Room 113.82 118.92 118.50 112.25 113.86 110.67 109.23 108.49 106.81 114.19 120.14 125.27 HDB 5-Room 118.56 124.51 125.02 117.91 119.61 116.04 113.77 114.70 112.61 120.67 126.31 131.50 HDB Executive 132.99 139.32 138.78 131.24 133.46 127.53 127.39 128.11 125.79 135.24 141.39 147.11 Apartment 141.23 146.88 147.14 142.91 142.87 136.50 132.19 127.76 127.04 136.90 148.34 157.00 Terrace 221.44 231.61 228.01 223.13 223.04 216.41 215.75 215.52 213.47 221.92 235.82 244.04 Semi-Detached 285.04 296.28 293.08 282.08 287.08 272.62 276.68 272.41 273.12 283.78 303.14 313.22 Bungalow 561.85 584.60 581.72 546.05 584.33 526.49 570.22 533.77 536.08 549.93 596.94 621.34

Head Of Section Investigation and Prosecution Section FORM ROD (This form is to be submitted together with cable detection record within 48 hours after damage to cable had occurred) SP Group 2 Kallang Sector Singapore 349277 DID NO: 6916 5115 SP Ltd Co. Registration No.: 199406577N REPORT ON DAMAGE TO CABLE 1. Date of cable damage: _____________________________________________ 2. Date informed of the damage: _____________ Date visited site: ____________ 3. Type of cable damaged: 400kV/230kV/66kV/22kV/6.6kV/LV(M)/LV(S)/Pilot * 4. Depth of cable at point of damage: _______________________________ 5. Location of cable damage: _________________________________________ 6. Contractor: ______________________________________________________ Address: ___________________________________________________ 6.1 Particulars of machine operator: _________________________________ Name: ________________________ FIN/NRIC No.: ________________ Address: ___________________________________________________ Type of machine used: ________________________________________ Registered Excavator Operator Registration No.: _________________________ 6.2 Particulars of site engineer/supervisor: _________________________________ Name: __________________________________________________________ Address: ___________________________________________________ 7. Principal: ________________________________________________________ 8. Date cable plans obtained: __________________________________________ 9. Date NCD form submitted to ESP: ____________________________________ 10. Date cable detection work carried out: _________________________________ 11. Notice for Commencement of Earthworks (NCE) submitted? YES / NO* NCE Ref No.: ____________________________________ *Delete where not applicable Last updated on 28 Mar 2023 12. Damage was caused by: Mechanical Excavation / Piling / Boring / Drilling / Compacting / Pipe Jacking / Changkol / Landslide / Soil subsidence / Uprooting of tree / Earth rod / Others (to specify) * 13. With reference to the damaged cable, a) Was the cable detected before the damage? YES / NO* If No, Why? ______________________________________________________ b) Was the detected cable route pegged / painted* on site? YES / NO* Other markings (to specify): __________________________________ If No, Why? ______________________________________________________ c) Was the cable exposed prior to the damage? YES / NO* If No, Why? ______________________________________________________ 14. Photographs of detection work enclosed? YES / NO* 15. Was your client instructed, while carrying out mechanized excavation or any ground penetration work, to keep a minimum safety clearance of 6 meters (3 meters on each side) away from the exposed cable corridor? YES / NO* 16. Any instructions to dig trial holes? YES / NO* If yes, distance of recommended trial hole from damaged position. 17. Brief description of damage: ________m I sincerely and solemnly declare that the above information is true to the best of my knowledge and belief. NAME OF LCDW SIGNATURE Date: __________________ License No. ________________________ H/P No.: __________________ Email Address: _______________________ *Delete where not applicable Last updated on 28 Mar 2023

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 Mar-26 HDB 1-Room 128 136 150 143 150 136 136 144 127 124 119 118 HDB 2-Room 169 181 195 190 195 177 177 188 164 165 158 158 HDB 3-Room 250 265 284 273 280 257 259 271 242 239 231 234 HDB 4-Room 341 363 390 381 388 358 355 377 334 330 322 325 HDB 5-Room 399 425 457 450 459 423 417 444 392 386 378 383 HDB Executive 495 522 562 554 562 520 513 546 478 472 462 474 Apartment 476 516 548 536 541 513 501 538 500 451 429 450 Terrace 775 823 881 848 866 817 818 836 785 734 735 722 Semi-Detached 1,031 1,080 1,173 1,123 1,121 1,072 1,056 1,107 1,016 951 940 939 Bungalow 2,016 2,154 2,244 2,175 2,168 2,190 2,074 2,202 2,040 1,950 1,863 1,918 Note: The figures exclude electricity consumption for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

Media Coverage Catch the latest news on SP All Years 06 Apr 2023 The Straits Times - PUB joins initiative that rewards businesses for lowering electricity usage Source: The Straits Times © Singapore Press Holdings Limited. Permission required for reproduction. 04 Apr 2023 The Straits Times - PUB joins scheme that will reward businesses for lowering electricity usage Source: The Straits Times © Singapore Press Holdings Limited. Permission required for reproduction. 18 Mar 2023 The Straits Times - Helping Kids Starts From The Heart Source: The Straits Times © Singapore Press Holdings Limited. Permission required for reproduction. 07 Mar 2023 Lianhe Zaobao - Female engineer as capable as male counterparts Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction. 07 Mar 2023 The Straits Times - Purpose-driven tech: Meet the UX designer on a mission to help the planet and the community Source: The Straits Times © Singapore Press Holdings Limited. Permission required for reproduction. 06 Mar 2023 The Business Times - SP Group secures first utility-scale solar assets in Vietnam Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. 05 Jan 2023 The Straits Times - He connects the nation to Singapore’s electricity grid Source: The Straits Times © Singapore Press Holdings Limited. Permission required for reproduction. 29 Nov 2022 The Straits Times - Making air-conditioning greener - How he is helping Singaporeans reduce their carbon footprint Source: The Straits Times © Singapore Press Holdings Limited. Permission required for reproduction. 02 Nov 2022 Berita Harian - SP Group continues to support the community Source: Berita Harian © Singapore Press Holdings Limited. Permission required for reproduction. 01 Nov 2022 Lianhe Zaobao - Community Chest raised over $61m in last financial year Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction. 1 ... 13 14 15 ... 49

Media Coverage Catch the latest news on SP All Years 25 Sep 2023 Berita Harian Online - SP Group wins tender for first district cooling project in Thailand Source: Berita Harian Online © Singapore Press Holdings Limited. Permission required for reproduction. 25 Sep 2023 The Business Times - SP Group wins tender for first district cooling project in Thailand Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. 24 Sep 2023 Lianhe Zaobao - SP Group wins tender for first district cooling project in Thailand Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction. 24 Sep 2023 The Business Times Online - SP Group wins tender for first district cooling project in Thailand Source: The Business Times Online © Singapore Press Holdings Limited. Permission required for reproduction. 15 Sep 2023 The Business Times - Powering up land use Source: The Business Times © SPH Media Limited. Permission required for reproduction 15 Sep 2023 The Business Times - Labrador Tower set to showcase SP Group’s green, digital energy prowess Source: The Business Times © SPH Media Limited. Permission required for reproduction 14 Sep 2023 The Business Times - Labrador Tower set to showcase SP Group’s green, digital energy prowess (Online) Source: The Business Times Online © SPH Media Limited. Permission required for reproduction 09 Sep 2023 The Business Times Online - SGX SP Group Charity Golf Events Raise More Than $900,000 Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. 27 Aug 2023 The Straits Times - A good engineer likes to be challenged": Mentor's tough assignments sharpen skills of next generation Source: The Straits Times © Singapore Press Holdings Limited. Permission required for reproduction. 24 Aug 2023 The Business Times - SP Group, Frasers Property to jointly develop smart energy solutions in Vietnam industrial park Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. 1 ... 11 12 13 ... 49

Media Coverage Catch the latest news on SP All Years 23 Aug 2023 Lianhe Zaobao - SP Group, Frasers Property to jointly develop smart energy solutions in Vietnam industrial park Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction. 23 Aug 2023 The Business Times Online - SP Group, Frasers Property team up for green project in Vietnam Industrial Park Source: The Business Times Online © Singapore Press Holdings Limited. Permission required for reproduction. 31 May 2023 The Straits Times - Van turned mobile outreach station provides youth guidance twice a week in Jurong Source: The Straits Times © SPH Media Limited. Permission required for reproduction. 31 May 2023 Lianhe Zaobao - New social van-ture reaches out to at-risk youth at their haunts Source: Lianhe Zaobao © SPH Media Limited. Permission required for reproduction. 26 May 2023 Lianhe Zaobao - SP Group expands Marina Bay district cooling network to reduce 25,000 tonnes of carbon emissions annually Source: Lianhe Zaobao © SPH Media Limited. Permission required for reproduction. 26 May 2023 The Business Times - SP Group to provide cooling services to more areas in Marina Bay Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. 16 May 2023 The Business Times - ThaiBev unit, SP Group to install rooftop solar panels in nine Vietnam breweries Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. 02 May 2023 The Straits Times - How this real-life Captain Planet is combating climate change Source: The Straits Times © SPH Media Limited. Permission required for reproduction. 10 Apr 2023 The Business Times - SP Group acquires rooftop solar assets in CHINA Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. 09 Apr 2023 The Business Times - SP Group acquires rooftop solar assets in China Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. 1 ... 12 13 14 ... 49

B14 | The Sunday Times | Sunday, September 1, 2019 Me & My Property Before investing in properties, entrepreneur Gerald Tan researches extensively such as viewing listings online. B11 The Energy Market Authority stated earlier this year that consumers who have switched out of buying electricity from SP Power to one of the 12 electricity retailers pay a rate that is about 20 to 30 per cent lower than the regulated tariff. ST FILE PHOTO Open electricity market: How to save energy and money About 34% of household consumers made switch, most on 24-month standard price plan Lorna Tan Invest Editor The nationwide roll-out of the Open Electricity Market (OEM) has been completed so consumers have the power to choose who to buy electricity from and potentially lower their power bills. The roll-out started with a soft launch to households and businesses in Jurong in April last year and ended with the last zone in May, with around 1.6 million accounts or households connected. You would have received a notification package and a booklet on how to switch out of buying electricity from SP Power to one of the 12 retailers. The option to choose from these electricity retailers comes with benefits like competitive pricing and innovative offers such as cash rebates if paying via selected credit cards. About 34 per cent of household consumers have made a switch. The Energy Market Authority (EMA) stated earlier this year that consumers who have switched pay an electricity rate that is about 20 to 30 per cent lower than the regulated tariff. Retailers are offering rates ranging from 17.66 cents/kWh (kilowatt hour ) to 23.01 cents/kWh for their fixed price plans and discounts ranging from 14.5 per cent to 25 per cent off the regulated tariff plans. Most households that switched signed up for 24-month standard price plans. The fixed-price plans have seen a higher take-up than the discount off the regulated tariff plans, the EMA said. Bear in mind that you should buy electricity only from retailers authorised by the EMA. And buying electricity from a retailer does not change the way power is physically supplied to you because SP will continue to operate the national grid. For those who have not switched to an electricity retailer, there is no time pressure as you can change at any time and you can continue to buy electricity from SP at the regulated tariff as you do today. The Sunday Times highlights the role of SP, and the various plans and factors to consider so you can make an informed decision on the price plan that best suits your needs. SP’s role in OEM SP does not generate or sell electricity. It buys it from power generation companies and distributes it to consumers at zero markup. SP has continued to own, operate and maintain the national electricity grid since the OEM. It transmits and distributes electricity to all consumers. This ensures a reliable supply, regardless of your choice of retailer. SP also acts as a safeguard. If a retailer ceases operations, SP Group will take over the accounts at the default tariff price and continue to supply electricity to consumers. SP’s Wholesale Price Plan Consumers can choose from any of the 12 retailers (the list may change over time), selecting one of the many price plans that best suits their needs. Some consumers may not be aware that they can also buy directly from the wholesale electricity market via SP. This is because SP offers two price plans – the regulated tariff and a wholesale price. Consumers who prefer to keep How they compare Name Best Electricity Diamond Electric Geneco iSwitch Keppel Electric Ohm Electricity PacificLight SembCorp Power Senoko Energy Sunseap Tuas Power Union Power NOTE: Table as at Aug 26, 2019. Type of plans offered Fixed-rate plan Discount-off tariff plan Non-standard Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Non-standard Fixed-rate plan Discount-off tariff plan Wholesale market rate plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Fixed-rate plan Discount-off tariff plan Peak and off-peak plan Non-standard Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan Fixed-rate plan Discount-off tariff plan the status quo can choose to remain with SP on the regulated tariff that is set by the EMA. When the market was progressively liberalised from 2001, commercial and industrial customers with higher consumptions already had a choice of buying electricity at a tariffed rate or at a wholesale price Contract length 6 months/1 year/2 years 1 year/2 years 2 years No contract/1 year/2 years 1 year/2 years 6 months/1 year/2 years 2 years 1 year/2 years/3 years 1 year/2 years 1 year/2 years/3 years 3 months/2 years 2 years No contract/6 months/ 1 year/2 years 6 months/1 year No contract 1 year/2 years/3 years 1 year 1 year/2 years/3 years 1 year/2 years 1 year/2 years 1 year No contract 1 year/2 years 1 year/2 years 6 months/1 year/2 years 6 months/1 year/2 years 1.5 years/2 years/3 years 6 months/2 years 1 year/2 years 6 months/2 years Source: SEEDLY.SG SUNDAY TIMES GRAPHICS from SP Group, or at retail price from the big generation companies such as Sembcorp, Tuas, Senoko and Geneco (formerly Seraya). Residential customers had the option of the wholesale price when their respective zones opened up, starting with Jurong in April last year. Price plans available to consumers REGULATED TARIFF This price plan is regulated and set by the EMA quarterly. The tariff takes into consideration the longterm cost of producing electricity and looks to protect consumers from volatile oil and gas prices. As this is a regulated price, SP does not have the flexibility of lowering it by bundling with other offers and service partners. Who is suited for this? Typically, consumers with low electricity consumption prefer to stick to the option they are familiar with and not bother with gimmicks or additional terms and conditions. The tariffed price is stable and regulated. WHOLESALE ELECTRICITY PRICE You can choose to buy electricity directly from the wholesale market at no mark-up. As the prices are determined by market forces, they are the lowest price out there. However, prices fluctuate due to demand and supply of real-time electricity consumption across Singapore. On a day when heavy industries consume a lot of electricity, the demand is high and hence the price is higher compared with night hours when these heavy industries shut down. Who is suited for this? This can be considered by consumers who are more savvy, who do not mind the volatility of real-time electricity costs that change every 30 minutes, and if they tend to consume power more in the night (for example, by using air conditioning) when prices are cheaper than in the day time. In addition, there is no fixed term tied to this option so you can terminate as and when you want. RETAIL PRICE There are multiple plans that are offered by retailers. They can be grouped into: • Fixed price – A fixed price per kilowatt of electricity. A household on this plan will pay a constant rate (for example, 20 cents/kWh) throughout the contract duration. Note that the rates retailers offer may be higher or lower than the regulated tariff. • Discount-off tariff – Discount based on a fixed percentage off the regulated tariff. The family that opts for this plan will get a fixed discount off the prevailing regulated tariff (for example, 5 per cent) throughout the contract duration. The regulated tariff is reviewed by SP Group quarterly and approved by the EMA. While these two plans are relatively cheaper compared with the regulated tariff and could be creatively bundled with other offerings and service partners, they look at the short-term cost of producing electricity, which is why they tend to be tied to a one- or two-year lock-up period. Who is suited for this? It is important that you understand the terms and conditions before signing up for a plan. Check things like whether you need to pay a fee if you terminate the plan and make a switch. Do not make the decision to switch to a retailer simply based on price. Assess your lifestyle needs and consumption patterns. In general, if you are looking at locking up a fixed price for the next one or two years, getting a fixedpriced plan is an option. Others who would like a fixed discount over the regulated tariff can opt for the discount-off tariff plan. Some retailers also offer green-energy plans that are catered towards consumers who want to do their part for the environment. Making comparisons There are more than 100 different plans offered by electricity retailers. You can visit compare.openelectricitymarket.sg to make price comparisons. Seedly has also launched an Electricity Market price comparison tool which compares the plans based on user reviews, rates, housing type, promotional codes and deals in the market. Over at UOB Bank, its UOB Utility Marketplace makes it easy for consumers to compare providers and plans through its Electricity Price Plan Recommender. lornatan@sph.com.sg Understanding the electricity tariff SP Group does not have a retailer licence and can only supply electricity to consumers at the regulated tariff rate. About 75 per cent of the tariff goes directly to generation companies as SP passes down the cost directly without any mark-up. Approximately 24 per cent of the regulated tariff goes to SP for grid charges and a market-support services fee. This component of the tariff works out to approximately five to six cents, and goes towards operating, maintaining and upgrading the national electricity grid. While energy costs have gone up and down through the years, SP says the fees for maintaining the grid have been kept stable over the past decade. SP Group is believed to be the most reliable energy distributor in the world, based on the average length of electricity interruption experienced by users. According to the System Average Interruption Duration Index, Singapore’s score is under a minute, next best is Osaka at five minutes. Energy-saving tips Electricity is generated here by burning natural gas and oil, which releases pollutants and greenhouse gases. These trap heat from the sun and keep it from escaping, causing the earth to become warmer, which in turn changes climates everywhere. When we use electricity wisely, there will be less pollution and fewer greenhouse gases. So it’s important to do our part to practise good energy conservation habits. Here are some household energy-savings tips from Singapore Power and the National Environment Agency. LIVING ROOM • Choose energy-saving lighting such as LED bulbs instead of incandescent lamps. • Always switch off electrical appliances at the power socket. Standby power can account for up to 10 per cent of home energy use. BEDROOM • Service your air-conditioners and clean the filters regularly to ensure optimal working condition. • Set the air-conditioner temperature to 25 deg C or higher. The lower the temperature, the more electricity is used. • Close doors and windows when the air-conditioning is on. • Use a laptop instead of desktop as it uses less electricity. KITCHEN • Cover liquids and food stored in the refrigerator. Uncovered items release moisture, forcing the compressor to work harder to keep the temperature low. • Allow food to cool before putting it into the refrigerator. Hot food causes the compressor to work harder to keep the temperature low. • Match the size of the pot with the size of the burner. This is because energy is lost when small pots are used on larger burners. • Wash with an optimal load to maximise energy savings. Lorna Tan Publishedandprinted bySingapore Press Holdings Limited. Co. Regn.No. 198402868E. Amember of AuditBureauof CirculationsSingapore. CustomerService(Circulation): 6388-3838,circs@sph.com.sg, Fax 6746-1925.

Singapore Institute of Power and Gas Fundamentals of Lean Thinking Course Code: WPD06 The 21st century, digital-era world we live in today is characterised by fast speed, constant change and increasingly scarce financial, human and natural resources. In such a global environment it is more important than ever to increase organisational effectiveness through the engagement of people, the elimination of waste and the cultivation of innovative teams who are constantly striving to improve. These are all part of a modern management concept known as Lean Thinking. Lean is a way of thinking and working that helps organisations and teams realise improved performance in customer satisfaction, delivery time, quality, cost and employee morale. It includes a comprehensive set of concepts, methodologies and tools which can be utilised throughout the entire organisation and on a regular basis. Lean is an essential component to achieving innovation, teamwork and agility in today’s hyper-competitive world. COURSE OBJECTIVES This fundamental course will provide all levels of the organisation with a basic overview of Lean. Using interactive small-team exercises and examples to reinforce critical concepts and implementation methods, participants will get to know what Lean is, how it can be applied and what the benefits are. By the end of the course, participants will be able to understand the underlying principles of Lean, learn some basic improvement techniques and achieve a strong baseline to subsequently take their Lean journey to the next level. MAIN CONTENTS • Introduction to Lean o The history, basic concepts and its journey • Aligned Purpose & Priorities o Understanding, prioritising and aligning to purpose and value o The power of problem solving and Kaizen • Innovative Value Delivery Design o Understanding problems, stakeholders and aligning them to purpose o Sense-making and forming insights o Process, work and organisational design o The power of quick prototyping, try-out and learning • Execution Excellence with Agility o Achieving consistency and stability • Continuous Adaptation and Learning o Manage to improve, learn and share: • Dynamic People and Leadership o Developing lean thinking, behaviours and practices in the entire organisation METHODOLOGY Lecture and group activities TARGET AUDIENCE Anyone who wants to know more about Lean Thinking as to increase organizational effectiveness, eliminate waste and cultivate innovative teams who are constantly striving to improve. Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0323 Singapore Institute of Power and Gas COURSE DETAILS Duration : 7 hours Mode of Delivery : Face-to-Face Assessment : Yes Certification : SIPG Certificate of Completion PDU by PE Board : Pending COURSE FEES Full Course Fee : S$350 (before GST) For Singapore Citizens/PR/LTVP+* : Not applicable For Singapore Citizens (40 years old and above) : Not applicable ADDITIONAL REMARKS • Trainee must attain at least 75% attendance rate and pass the assessment to receive Certificate of Completion and funding grant (if applicable). • Subsidy of up to 70% is applicable for Singapore Citizens, Permanent Residents or Long-Term Visitor Pass Plus (LTVP+) Holders, subject to funding agency’s approval. • Enhanced subsidy of up to 90% is applicable for Singapore Citizens aged 40 years and above, subject to funding agency’s approval. Note that GST payable will be computed from fee after 70% funding. • Professional Development Unit (PDU) is applicable for Professional Engineers registered under the Professional Engineers (PE) Board only. • All published fees are subject to prevailing GST. CONTACT US For more information, please contact SIPG at +65 6916 7930 or email training-institute@spgroup.com.sg. OTHER SIPG COURSES For more courses, visit our website at: https://www.spgroup.com.sg/about-us/training or Scan the QR code below: Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0323

FORM - P PERMISSION FOR BREAKING OF METER TERMINAL SEALS FOR BULK SHIFTING/ REPLACEMENT OF METERBOARD IN MULTI-TENANTED BUILDING. To: HOS, Elect Installation From [Name of LEW]: Company: SP Services Ltd Company: Email: installation@spgroup.com.sg Email: Date: A/C No.: Office Telephone No.: Handphone No.: Project Description: I, the appointed LEW for the above work, wish to seek the permission of SP Services Ltd to break the meter terminal seal to carry out the * Shifting / Replacement of meterboards at the following premises: ______________________________________________________________________________________________. (site address) The Managing Agent for the above premises and the date to break the meter terminal seals are as follow: Address & Company Stamp of Managing Agent of Building / Town Council Date To Break Meter Terminal Seals Official Stamp of Managing Agent of Building * Notice of Shut-down of Electricity Supply served to the block is attached. I will compile and submit the following documents to Elect Installation of SP Service Ltd within 14 days from the date of breaking the meter terminal seal, for an inspection by SP Services Ltd. (i) Form CS/5 (Application For Inspection of Electrical Installation) (ii) Form F (Certificate of Bulk Shifting / Replacement Of Meterboards in Multi-Tenanted Buildings) (iii) SP PowerGrid’s approval letter of meterboard layout plan (iv) Single-Line Drawings Name & Signature of LEW Licence No. …………………………………………………………………………………………………………………………………………… FOR OFFICIAL USE To : ____________________ ( LEW In-Charge) We acknowledge the receipt of your application on ___________ (date). Your date of breaking the meter terminal seals has been noted. Please note that LEW must be physically present during the course of the work. For clarification, please contact us at installation@spgroup.com.sg for HOS (Elect Installation) SP Services Ltd. cc HOS (Electrical Meters) Email: emtrfax@spgroup.com.sg 1 Mar 22

Lianhe Zaobao, Page 5, 28 July 2015 ������������������������ ���������������������� �������� Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction ���������� ������������������������ ���������������������� �������� ����� �������� ������ yangdx@sph.com.sg ��������������������� ��������������������� ��������������������� ����������������������� ������������������������ ����� ����������������������� ����������������������� ������ ��� leeyee@sph.com.sg ����������������������� ����������������������� ������������������������ ������������������ �������� ������������������ ���������� ������������������ ����������� �������� ������������������� ������������ ������� ������ ������������������� �������� ���������� �������� ����������� �������� ������������������������������� ����������� �������� ���������������������� ����������� ������������������ �������� ����������� ����������������������� ������������������ ����� ������������������� ���������������������� ������������������ ����������������������� ������������������� ����������������������� ������������������ ����������������� ��� ���������������������� ����������������������� ����������������� ����������������������� ������������������� �������� ������������������� ����������������������� ������������������������ ����������������������� ������� � � � � ���������������� ����������������� ���������� ��������� ���������� �������� ��������� ���������� ��������� ��������� ���������� ��������� �������� �������� ��������� ��������� ��������� ��������� ���������� ��������� ����� ����������� ���������