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Average-Water-Consumption--CuM-_Dec-24-to-Nov-25.xlsxhttps://www.spgroup.com.sg/dam/spgroup/docs/our-services/utilities/tariff-information/Average-Water-Consumption--CuM-_Dec-24-to-Nov-25.xlsx
Consumption_Water Average consumption of Water (CuM) Premises Types Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 HDB 1-Room 7.8 7.8 7.8 7.2 7.8 7.8 8.1 7.8 8.1 8.0 7.8 7.9 HDB 2-Room 9.0 9.0 9.1 8.4 9.0 9.0 9.1 9.0 9.3 9.2 8.8 9.1 HDB 3-Room 12.0 11.9 12.0 11.2 12.0 12.0 12.1 11.8 12.2 12.3 11.9 12.0 HDB 4-Room 15.1 14.9 15.2 14.3 15.3 15.1 15.4 14.9 15.4 15.6 15.1 15.3 HDB 5-Room 16.4 16.1 16.7 15.8 16.8 16.5 16.8 16.2 16.9 17.1 16.6 16.8 HDB Executive 18.1 17.9 18.7 17.8 18.8 18.4 18.7 18.2 18.8 19.2 18.4 18.8 Apartment 13.3 12.8 13.0 12.7 13.7 13.5 13.4 12.8 13.3 13.9 13.7 13.7 Terrace 25.6 24.7 25.7 24.7 25.7 25.1 25.6 25.1 26.1 26.5 26.0 26.0 Semi-Detached 30.9 30.4 30.6 29.8 31.0 30.4 30.9 30.5 32.0 32.5 31.1 31.6 Bungalow 50.2 49.8 49.4 48.6 51.5 48.4 49.7 49.3 50.9 53.6 49.6 52.7
Electricity Tariff Revision For The Period 1 January To 31 March 2016https://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Electricity-Tariff-Revision-For-The-Period-1-January-To-31-March-2016
Media Release Electricity Tariff Revision For The Period 1 January To 31 March 2016 For the period from 1 Jan to 31 Mar 2016, electricity tariffs will decrease by an average of 4.2% or 0.85 cent per kWh compared to the previous quarter. The tariff reduction is due to the lower cost of natural gas for electricity generation which fell by 8.9% compared to 4Q 2015. For households, the electricity tariff will decrease from 20.35 to 19.50 cents per kWh for 1 Jan to 31 Mar 2016. The average monthly electricity bill for families living in four-room HDB flats will decrease by $3.55 SP Services reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs given in Appendix 1 have been approved by the EMA. Issued by: SP Group 2 Kallang Sector Singapore 349277 www.spgroup.com.sg Appendix 1 ELECTRICITY TARIFFS FROM 1 JAN 2016 Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of power generation. Network costs (paid to SP PowerAssets): This fee is reviewed annually. Market Support Services Fee (paid to SP Services): This fee is reviewed annually. Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q1 2016 TARIF Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF WEF 1 JANUARY 2016)
[20181102]+Media+Release+-+SP+Develops+Future+Energy+Leaders+Through+First+Energy+Managers+Programme+And+Industry+Scholarships.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/eb336278-8c06-4ff2-8f90-5bb0b99e6533/%5B20181102%5D+Media+Release+-+SP+Develops+Future+Energy+Leaders+Through+First+Energy+Managers+Programme+And+Industry+Scholarships.pdf?MOD=AJPERES&CVID=
News Release SP DEVELOPS FUTURE ENERGY LEADERS THROUGH FIRST ENERGY MANAGERS PROGRAMME AND INDUSTRY SCHOLARSHIPS Singapore, 2 November 2018 – Singapore Institute of Power and Gas (SIPG), as the centralised training institute for the power and gas sectors, announced today the successful completion of its first Energy Managers Programme (EMP). The pioneer cohort of 19 energy sector professionals was recognised in a ceremony during Singapore International Energy Week 2018, witnessed by Dr Tan Wu Meng, Senior Parliamentary Secretary, Ministry of Trade and Industry and Ministry of Foreign Affairs. The programme, which is under the SkillsFuture Leadership Development Initiative, is designed to build a pipeline of strong leaders for the energy sector as they address issues and opportunities in today’s transforming and disruptive landscape. Building on its inaugural run, SIPG is opening its programme to participants from ASEAN utilities and other international companies in the energy value chain, curating a broader range of experiences, perspectives and real-world applications. Mr Peter Leong, Principal of SIPG, said, “We customised this programme to help energy industry managers hone their well-rounded leadership skills through blended learning in the classroom and field trips to companies in Singapore and overseas. They have personally benefitted from networking with peers from across the value chain. They have also gleaned insights on driving advancement and innovation amidst the rapid industry disruption, in order to serve all consumers better.” Spanning five months from February this year, the programme’s first participants were emerging leaders from generation companies and SP Group. Through workshops, dialogues with senior leaders from the energy sector and government, as well as a learning trip to China, the participants were exposed to pertinent challenges the industry faces, in Singapore and around the region. They also gained valuable insights from individual coaching sessions and working on action projects. Mr Neo Bing Hui, Senior Operations Engineer, YTL PowerSeraya Ltd, said, “The Energy Managers Programme (EMP) has helped broaden my views of the industry in general, providing a different perspective of how challenges can be viewed in the energy sector. After going through EMP, I have gleaned more insights on my leadership style and how I can effectively improve communication with my team mates. I am excited to start applying what I've learnt from this programme.” The pressing need to inspire the energy sector to groom the next generation of energy leaders is why the Energy Market Authority is supporting the programme. Its Chief Executive, Mr Ngiam Shih Chun, said: “For the energy sector to embrace new opportunities and challenges, there is a need to engage and develop tomorrow's energy leaders. They will need to be agile and adopt a growth mindset to lead their organisations forward. EMA supports SIPG in playing a crucial role in providing a programme to grow our future energy leaders.” Nurturing engineering talent In developing future engineering talent, SP Group also awarded two Energy-Industry Scholarships to students from institutions of higher learning – Ms Choo Wei Ming, 19, from Ngee Ann Polytechnic and Mr Muhammad Syahiran bin Jamal, 20, from Singapore Polytechnic. SP Group’s Chief Human Resource Officer, Mr Ng Seng Huwi, presented the scholarships to Wei Ming and Muhammad Syahiran, at a ceremony during the Youth@SIEW event earlier today. The scholarship serves to nurture talent for the energy sector and support students with a passion for engineering in achieving academic and career aspirations. They will join SP Group when they complete their studies. About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.5 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG.
Average-Gas-Consumption--kWH-_Nov-23-to-Oct-24.xlsxhttps://www.spgroup.com.sg/dam/spgroup/docs/our-services/utilities/Average-Gas-Consumption--kWH-_Nov-23-to-Oct-24.xlsx
Consumption_Gas Average consumption of Gas (kWh) Premises Types Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 HDB 1-Room 35 36 38 38 37 38 35 34 33 35 35 34 HDB 2-Room 36 36 37 38 38 40 37 34 34 36 36 34 HDB 3-Room 51 49 50 52 53 56 50 48 47 51 51 49 HDB 4-Room 62 61 61 64 66 69 62 58 58 62 63 61 HDB 5-Room 69 67 65 70 73 77 68 64 63 69 70 68 HDB Executive 73 70 70 74 78 82 73 68 68 72 74 72 Apartment 85 83 85 91 94 93 80 76 77 82 86 88 Terrace 105 103 100 108 120 114 93 97 98 98 105 107 Semi-Detached 123 118 115 120 133 130 117 105 115 115 120 117 Bungalow 201 200 213 192 220 234 209 168 197 185 198 206
Average-Water-Consumption--CuM-_Jan-24-to-Dec-24.xlsxhttps://www.spgroup.com.sg/dam/spgroup/docs/our-services/utilities/tariff-information/Average-Water-Consumption--CuM-_Jan-24-to-Dec-24.xlsx
Consumption_Water Average consumption of Water (CuM) Premises Types Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 HDB 1-Room 7.8 8.0 8.3 8.4 8.1 7.7 7.5 8.1 8.3 7.9 8.1 7.8 HDB 2-Room 9.3 9.3 9.7 10.0 9.5 8.7 8.7 9.4 9.5 9.2 9.3 9.0 HDB 3-Room 12.0 12.2 12.8 12.9 12.0 11.5 11.6 12.4 12.5 12.2 12.2 12.0 HDB 4-Room 15.0 15.5 16.2 16.3 15.3 14.7 14.6 15.6 15.7 15.3 15.5 15.1 HDB 5-Room 16.1 16.7 17.8 17.7 16.7 16.0 15.6 16.9 17.1 16.7 17.0 16.4 HDB Executive 18.1 18.8 19.9 19.7 18.6 17.7 17.7 18.8 19.1 18.5 18.8 18.1 Apartment 12.8 13.1 14.4 14.3 13.2 12.7 12.5 13.1 13.8 13.8 13.8 13.3 Terrace 24.3 25.8 28.0 28.4 24.2 24.1 24.7 25.7 26.7 25.9 26.2 25.6 Semi-Detached 30.0 30.7 34.9 34.6 30.2 28.3 30.0 31.5 33.4 31.4 32.2 30.9 Bungalow 49.4 46.3 59.5 58.1 50.4 42.1 49.6 48.1 54.7 52.4 52.4 50.2
Historical-National-Average-Household-usage--Website-Data-Jul23-to-Jun25-.xlsxhttps://www.spgroup.com.sg/dam/spgroup/docs/our-services/utilities/tariff-information/Historical-National-Average-Household-usage--Website-Data-Jul23-to-Jun25-.xlsx
Consumption_Elect Average consumption of Electricity (kWh) Premises Types Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 HDB 1-Room 147 145 143 146 144 135 126 126 132 150 152 149 140 151 148 139 142 128 127 121 119 128 136 150 HDB 2-Room 190 190 189 190 188 176 164 167 173 199 199 195 183 198 192 183 186 166 168 161 156 169 181 195 HDB 3-Room 271 272 269 274 269 247 236 241 250 292 285 277 264 283 277 266 266 243 238 231 231 250 265 284 HDB 4-Room 371 371 367 374 370 342 321 330 342 398 396 383 360 385 381 363 365 338 327 320 309 341 363 390 HDB 5-Room 437 434 427 437 436 401 367 381 399 463 466 448 416 447 446 427 429 397 379 374 359 399 425 457 HDB Executive 531 536 528 541 530 478 456 474 489 575 568 544 515 546 548 520 523 481 462 458 445 495 522 562 Apartment 546 514 515 537 541 483 430 435 486 578 573 543 500 513 539 523 519 486 446 419 417 476 516 548 Terrace 868 866 859 890 881 804 740 794 821 957 900 872 838 847 885 851 851 785 747 744 714 775 823 881 Semi-Detached 1,159 1,134 1,150 1,187 1,174 1,065 1,019 1,038 1,109 1,254 1,224 1,170 1,128 1,126 1,168 1,137 1,141 1,056 1,000 974 960 1,031 1,080 1,173 Bungalow 2,320 2,219 2,298 2,308 2,358 2,075 2,106 1,951 2,146 2,432 2,360 2,266 2,220 2,121 2,347 2,192 2,190 2,012 2,004 1,872 1,904 2,016 2,154 2,244
National-Average-Household-Consumption----_Nov-23-to-Oct-24.xlsxhttps://www.spgroup.com.sg/dam/spgroup/docs/our-services/utilities/National-Average-Household-Consumption----_Nov-23-to-Oct-24.xlsx
Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 HDB 1-Room 80.39 77.86 77.18 78.99 81.28 87.54 87.29 84.83 81.86 87.86 87.69 83.11 HDB 2-Room 94.79 90.73 89.63 91.78 94.78 103.49 102.84 98.53 96.07 102.96 101.39 96.90 HDB 3-Room 118.49 112.22 112.11 115.94 120.33 132.29 128.10 124.29 121.74 129.94 128.83 123.83 HDB 4-Room 140.04 133.47 131.31 137.04 142.66 156.01 153.34 147.42 143.11 152.92 152.86 146.17 HDB 5-Room 148.87 141.61 136.79 144.16 151.97 165.19 162.85 156.27 149.96 161.67 162.41 156.08 HDB Executive 164.43 154.00 153.21 160.98 168.72 184.59 180.19 172.48 168.80 178.86 180.50 172.04 Apartment 177.46 164.16 156.19 163.04 179.66 198.71 191.52 184.01 175.50 181.94 191.11 186.36 Terrace 276.46 260.00 252.25 270.34 290.38 311.38 286.03 283.33 283.80 289.68 301.49 291.00 Semi-Detached 349.78 325.65 324.20 335.52 370.67 392.95 372.29 354.71 361.00 367.73 385.46 366.17 Bungalow 699.45 627.26 650.18 619.13 718.02 776.44 731.30 675.72 711.32 685.95 762.28 719.32 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 HDB 1-Room 71.86 69.16 67.69 69.30 71.92 78.05 78.52 76.28 73.55 78.77 78.62 74.36 HDB 2-Room 85.94 81.99 80.46 82.23 85.21 93.42 93.59 89.84 87.41 93.80 92.26 88.22 HDB 3-Room 106.15 100.27 99.66 102.84 107.06 118.11 115.38 112.09 109.70 116.95 115.78 111.35 HDB 4-Room 124.99 118.78 116.20 120.97 126.03 138.53 137.64 132.74 128.46 137.02 136.76 130.76 HDB 5-Room 132.27 125.43 120.56 126.60 133.43 145.81 145.63 140.07 134.00 144.16 144.59 138.87 HDB Executive 146.81 137.03 135.88 142.35 149.14 163.91 161.79 155.45 151.54 160.36 161.59 153.95 Apartment 156.79 144.07 135.03 140.09 155.96 175.31 171.33 164.80 156.02 161.06 169.18 164.23 Terrace 251.12 235.05 227.31 243.21 259.98 282.50 262.69 259.01 258.83 264.59 274.69 263.93 Semi-Detached 319.99 297.18 295.56 305.12 337.24 359.90 342.81 328.12 331.78 338.46 354.82 336.52 Bungalow 650.72 578.80 597.47 570.77 662.48 717.39 678.65 633.29 661.40 638.62 711.71 667.03 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.
CPMS-Quarterly-Results-Q1-FY2526.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/about-us/procurement/CPMS-Quarterly-Results-Q1-FY2526.pdf
Appendix 1 CPMS Quarterly Assessment Q1 FY25/26 CPMS Quarter Assessment Q1 FY25/26 (01 Apr 2025 – 30 Jun 2025) Results Q1 FY2526 CPMS Quarter Assessment 23 25 20 15 10 5 1 8 7 4 1 0 Grade A (≥90) Grade B (80 - 89) Grade C (70 - 79) Grade D (60 - 69) Grade E (50-59) Grade F (0-49) We have completed our first quarter for CPMS assessment based on the contracts that are CPMS applicable rendered to your respective company based on the following four (4) areas: (a) Safety; (b) Quality of Work; (c) Project & Risk Management; and (d) Value Added Services The contractors involved in CPMS with their respective grades are shown as below table. SP Group 2 Kallang Sector, Singapore 349277, www.spgroup.com.sg Appendix 1 CPMS Quarter Assessment Q1 FY25/26 (01 Apr 2025 – 30 Jun 2025) Results The list of the contractors below is arranged in alphabetical order and not in any particular ranking sequence. Contractor Grade HUAT BENG ENGINEERING CONSTRUCTION PTE LTD A AVENUE ENGINEERING PTE LTD CHINA INTERNATIONAL WATER & ELECTRIC CORPORATION (S) PTE LTD CHUAN LIM CONSTRUCTION PTE LTD CITI CONSTRUCTION & ENGINEERING PTE. LTD. FURUKAWA ELECTRIC ENGINEERING SINGAPORE PTE LTD HAO DA PTE LTD HSC PIPELINE ENGINEERING PTE LTD J&CO ENGINEERING PTE. LTD. K.H. LEE ENGINEERING & CONSTRUCTION PTE LTD KEN-PAL (S) PTE. LTD. LEY CHOON CONSTRUCTIONS AND ENGINEERING PTE LTD LIANG & HOW CONTRACTOR PTE. LTD. LIH MING CONSTRUCTION PTE. LTD. LONG ZHOU ENGINEERING PTE. LTD. MACBUILD CONSTRUCTION PTE. LTD. NECTRIC ENGINEERING PTE. LTD. SAM LAIN EQUIPMENT SERVICES PTE LTD SANGEETH CONSTRUCTION PTE LTD SER CHUAN CONSTRUCTION PTE LTD SING TEC DEVELOPMENT PTE. LTD. TECIVIL ENGINEERING PTE. LTD. U GUAN CONSTRUCTION PTE. LTD. YUAN JI ENTERPRISES PTE LTD B SP Group 2 Kallang Sector, Singapore 349277, www.spgroup.com.sg Appendix 1 Contractor Grade DOSK CONTRACT SERVICES PTE. LTD. HANAKO CONSTRUCTION PTE. LTD. LS CABLE & SYSTEM LTD SINGAPORE BRANCH MR. BERG PTE. LTD. SING & SAN CONSTRUCTION PTE LTD SL LINK ENGINEERING PTE. LTD. UNIGLORY CONSTRUCTION PTE LTD VISTEK PTE. LTD. C HI POWER PTE. LTD. HYUNDAI ENGINEERING & CONSTRUCTION CO. LTD ILJIN ELECTRIC CO., LTD SINGAPORE BRANCH POWERCOM ENGINEERING WORKS PTE. LTD. SIGMA CABLE COMPANY (PRIVATE) LIMITED TAIHAN CABLE & SOLUTION CO., LTD. TEACLY (S) PTE. LTD. D CHIN KUAN ENGINEERING & CONTRACTORS PTE LTD JIN CHOON CIVIL ENGINEERING PTE. LTD. UK ENGINEERING & CONSTRUCTION PTE. LTD. UNITED ASPHALT PTE. LTD. E HYNERGY CORPORATION PTE. LTD. F SP Group 2 Kallang Sector, Singapore 349277, www.spgroup.com.sg
Solar energy suppliers can sell certificates to large companieshttps://www.spgroup.com.sg/dam/jcr:eef290e3-8755-4cb7-89a4-2fa62bea8dd4
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An Overview Of Transmission Code.pdfhttps://www.spgroup.com.sg/dam/jcr:c84f9786-e8ea-4449-9471-470d52c1dad1/An%20Overview%20Of%20Transmission%20Code.pdf
Singapore Institute of Power and Gas An Overview of Transmission Code Course Code: ERG04 COURSE OBJECTIVES Upon completion of this course, participants will be able to: • Understand the transmission code • Apply the transmission code to transmission system planning and development • Understand the Singapore electricity market structure MAIN CONTENTS • Singapore Electricity Market Structure • Electricity Transmission System • Scope of transmission code • Connection agreements • Disconnection and discontinuance • Transmission system planning and development • Inspection and maintenance METHODOLOGY Lecture TARGET AUDIENCE Engineers and technical staff who are required to carry out transmission system planning, development, inspection and maintenance work COURSE DETAILS Duration : 7 hours Mode of Delivery : Face-to-Face or Blended (Face-to-face and Synchronous E-Learning) Certification : SIPG Certificate of Completion PDU by PE Board : Pending Additional Requirement/s : N.A. COURSE FEES Full Course Fee : S$800 (before GST) For Singapore Citizens/PR/LTVP+* : Not applicable For Singapore Citizens (40 years old and above) ADDITIONAL REMARKS : Not applicable • Trainee must attain at least 75% attendance rate and pass the assessment to receive Certificate of Completion and funding grant (if applicable). • Subsidy of up to 70% is applicable for Singapore Citizens, Permanent Residents or Long-Term Visitor Pass Plus (LTVP+) Holders, subject to funding agency’s approval. • Enhanced subsidy of up to 90% is applicable for Singapore Citizens aged 40 years and above, subject to funding agency’s approval. Note that GST payable will be computed from fee after 70% funding. • Professional Development Unit (PDU) is applicable for Professional Engineers registered under the Professional Engineers (PE) Board only. • All published fees are subject to prevailing GST. Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 3.2_0523 Singapore Institute of Power and Gas CONTACT US For more information, please contact SIPG at +65 6916 7930 or email training-institute@spgroup.com.sg. OTHER SIPG COURSES For more courses, visit our website at: https://www.spgroup.com.sg/about-us/training or Scan the QR code below: Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 3.2_0523
Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/electricitys-first-responders
SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Electricity’s First Responders RELIABILITY SP Group’s Principal Engineer Jerome Choong is one of the first at the scene should an electricity disruption happen. Five-year-old Jovan thinks his father Jerome Choong, an SP Group Principal Engineer, is a cross between an electrician and a magician. “He thinks that when people have no electricity, they call me, and I make it appear,” laughs the 35-year-old, who takes care of the electricity distribution network in the north zone, which spans the area stretching from Boon Lay to Punggol. “Jovan used to get annoyed when I left abruptly during family gatherings. Now, he is proud of what I do,” says Jerome who also has a two-year-old son. Principal Engineer Jerome Choong (right) and son Jovan Jerome has been with SP for seven years and leads a unit of 30. He is one of the first on site when an outage happens. His priority is to work with his unit to quickly and safely get supply back up. While prevention is key and every effort is made to keep trouble at bay, it is important to be prepared for the unexpected. It helps the team spring into action without delay should something happen. His car boot is testimony to his commitment – half holds a stroller for his two-year-old, and the other half, the tools he needs, from cable insulation testing equipment to multi-meters. His iPad stores documents, schematic drawings and operations manuals. His network of fellow engineers is a Whatsapp message away. Always on the alert, Jerome forms his recovery plan as he drives to the site where an incident has occurred, helped by information on the location, number of customers affected, and the substations and breakers he should zoom in on. This is provided by the Electricity Service Centre and Distribution Control Centre, which he works closely with. Principal Engineer Jerome Choong checking on switchgears in a substation. For every incident, he and his colleagues investigate what went down, isolate and test the equipment, and start on repairs or replacements. “We explore every what-if scenario,” Jerome says, “and have back-ups to the back-up plans.” While the control centre can remotely resolve some issues, manual intervention by Jerome’s team is sometimes required, and checks are always done before supply sources are switched to ensure safety. Replacement parts are also tested before being connected and energised. Only then is the power transferred back on to customers. Work does not end when an issue is resolved, and even a late-night activation often sees him back on duty the next morning. In the day, Jerome oversees the maintenance of the switchgears and transformers of the high-voltage network. He also regularly engages commercial and industrial customers with higher electricity consumption requirements. The job keeps him on his toes, he says, as does the need to evolve with his role. The rise of renewables, for one, has meant having to integrate non-traditional sources of electricity onto the grid. “I love solving problems, and we seldom encounter two situations that are exactly the same. We’re constantly learning, and re-learning. That’s what keeps the job interesting.” (From left) Principal Engineer Jerome Choong with Service Technicians Hasly Bin Hashim and Mohammad Iskandar bin Sapari attending to an incident at an affected substation. (From left) Principal Engineer Jerome Choong and Senior Engineer Ren Zhiping using an equipment to diagnose where an issue lies. (From right) Principal Engineer Jerome Choong supervising Technical Officer Arif Tham during the checking of a Low Voltage (LV) board, to maintain substation equipment. — 29 May 2019 TAGS PEOPLE OF SPRELIABILITY YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks
Category: Reliability
Commercial Utilities Guide | SP Grouphttps://www.spgroup.com.sg/our-services/utilities/quick-guide-to-your-utilities-commercial
OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Quick Guide Commercial Getting Started for Your Commercial Utilities Account Determine the Use of your Premises Residential – Domestic Use:                   For premises that are used exclusively for residential purposes. Commercial – Non-Domestic Use:        For premises that are used for the purpose of, or in connection with any trade, business or profession. Note: It is important to declare the use of premises correctly as it is an offence under the Public Utilities Act (Cap. 261) to make any false statement, representation or declaration in connection with the application for water supplied by the Public Utilities Board (PUB).     Choose the Type of Supply required Permanent Supply: Application for any residential, trade, business or professional use. Temporary Supply: Application for the following types of premises.              (a) Construction Site              (b) Street Opera (e.g., Wayang)              (c) Site Office              (d) Gondola Security Deposit & Supply Capacity for Permanent Supply Security Deposit for Temporary Supply Opening Your Commercial Utilities Account Application Channels SP app - iOS and Android SP Group Website Customer Service Centre   Required Documents Under Personal Name  Application form (Completed and signed) Valid identification document Documentary proof of occupancy Security deposit Under Company Name Application form (Completed and signed by director listed in business profile document) Latest ACRA with detailed business profile or Bizfile Documentary proof of occupancy Acknowledgement of Electrical Installation Licence Requirement Form (EIL Form) (for premises with electricity load more than 45kVA) Security deposit Documents required upon request Copy of Director's NRIC/FIN card [Front and Back] Letter of Authorization^ – if signatory is not a Director according to ACRA listing ^Letter with company letterhead indicating its representative's name and identification number Additional Documents for Temporary Supply Quotation for Electricity Supply Connection and LEI issued by EMA Water quotation from PUB When can Supplies be Turned on? Express Turn-On Requirements Same-day express turn-on service is subject to availability and an express service charge fee. Please note that express service is unavailable for premises with: Electricity supply capacity exceeding 45kVA Water meters exceeding 25mm Commercial gas Electricity currently supplied from the Open Electricity Market (OEM) via a licensed electricity retailer or SP Group at the wholesale electricity price   Managing Your Commercial Utilities Account SP app or SP Utilities Portal Sign up for an e-account to manage your utilities account.  An e-account allows you to easily access your utilities account information. You can view and pay your bills, monitor your consumption and perform self-help transactions. Submit Meter Readings Meter readings are taken once every two months. On months where meters are not read, your bill will be estimated based on the average daily usage between your last two actual reads. Your bill will be adjusted when your meters are next read. To avoid bill estimation, we strongly encourage customers to make use of the following services available for submission of meter readings: SP Utilities Portal Submit your reading online via the Utilities Portal and learn tips on how you can better manage your utility consumption. Note: An SP Utilities Portal account is required to use this service. This service is applicable for residential accounts under Personal Name. Please note that if there is more than 1 electricity meter registered to the account, this service is not applicable. SP app Email Email a photo of your meter clearly showing the meter reading and meter number to customerreading@spgroup.com.sg. Important Note: For meter reading submissions due on weekends and public holiday, kindly use the SP Utilities Portal or SP app modes. Paying Your Utilities Bills Pay your utilities bills via the following convenient methods: eGIRO ​Apply online via SP Utilities Portal or SP App Approval is within 48 hours Status of application can be checked via SP Utilities Portal or SP App Other Payment Modes PayNow QR on the SP app and SP Utilities Portal Internet Banking AXS stations 7-Eleven stores (not available for account numbers starting with ‘93’) DBS/POSB/OCBC Automated Teller Machines (ATMs) Note: Pink notices are issued as a reminder when payments are not made by the due date. A fee of $0.55 (inclusive of GST) applies and will be reflected in the next bill. If no payment is received after the reminder, a late payment charge of 1% will be imposed on any outstanding balance in the subsequent bill. Cessation of card payment for non-domestic SP Utilities bills  Kindly note that we will no longer accept credit and debit card payments for non-domestic SP Utilities bills from 1 Nov 2025.  Existing recurring card deductions on the SP app will cease from Nov 2025 bills onwards.  Please apply for eGIRO or pay by other payment modes. Learn more     Closing Your Utilities Account Required Documents Under Personal Name NRIC/FIN (Front and back) Under Company Name Latest ACRA with detailed business profile or Bizfile Documents required upon request Copy of Director's NRIC/FIN card [Front and Back] Letter of Authorisation^ – if signatory is not a Director according to ACRA listing ^To be authorised by the Director listed in the recent ACRA detailed Business Profile/ Bizfile on the letterhead issued by the company, indicating its representative's name and identification number, i.e. NRIC or FIN. Channels available to close your account ​ SP app - iOS and Android SP Group Website Customer Service Centre Things to note after closing your utilities account Refund of Security Deposit The security deposit will be used to offset the final charges. Any credit balance may be transferred to other accounts under your name. If there is any balance, it will be refunded to your GIRO account or mailed to you by cheque between 4 – 6 weeks. GIRO arrangement will automatically be terminated after the final charges have been deducted from your GIRO account. Termination of Gas Supply  For termination of gas supply, City Energy charges a termination fee for commercial premises. Separate gas appliance disconnection fee is chargeable if required. Please refer to www.cityenergy.com.sg for more information.