News Release SP DEVELOPS FUTURE ENERGY LEADERS THROUGH FIRST ENERGY MANAGERS PROGRAMME AND INDUSTRY SCHOLARSHIPS Singapore, 2 November 2018 – Singapore Institute of Power and Gas (SIPG), as the centralised training institute for the power and gas sectors, announced today the successful completion of its first Energy Managers Programme (EMP). The pioneer cohort of 19 energy sector professionals was recognised in a ceremony during Singapore International Energy Week 2018, witnessed by Dr Tan Wu Meng, Senior Parliamentary Secretary, Ministry of Trade and Industry and Ministry of Foreign Affairs. The programme, which is under the SkillsFuture Leadership Development Initiative, is designed to build a pipeline of strong leaders for the energy sector as they address issues and opportunities in today’s transforming and disruptive landscape. Building on its inaugural run, SIPG is opening its programme to participants from ASEAN utilities and other international companies in the energy value chain, curating a broader range of experiences, perspectives and real-world applications. Mr Peter Leong, Principal of SIPG, said, “We customised this programme to help energy industry managers hone their well-rounded leadership skills through blended learning in the classroom and field trips to companies in Singapore and overseas. They have personally benefitted from networking with peers from across the value chain. They have also gleaned insights on driving advancement and innovation amidst the rapid industry disruption, in order to serve all consumers better.” Spanning five months from February this year, the programme’s first participants were emerging leaders from generation companies and SP Group. Through workshops, dialogues with senior leaders from the energy sector and government, as well as a learning trip to China, the participants were exposed to pertinent challenges the industry faces, in Singapore and around the region. They also gained valuable insights from individual coaching sessions and working on action projects. Mr Neo Bing Hui, Senior Operations Engineer, YTL PowerSeraya Ltd, said, “The Energy Managers Programme (EMP) has helped broaden my views of the industry in general, providing a different perspective of how challenges can be viewed in the energy sector. After going through EMP, I have gleaned more insights on my leadership style and how I can effectively improve communication with my team mates. I am excited to start applying what I've learnt from this programme.” The pressing need to inspire the energy sector to groom the next generation of energy leaders is why the Energy Market Authority is supporting the programme. Its Chief Executive, Mr Ngiam Shih Chun, said: “For the energy sector to embrace new opportunities and challenges, there is a need to engage and develop tomorrow's energy leaders. They will need to be agile and adopt a growth mindset to lead their organisations forward. EMA supports SIPG in playing a crucial role in providing a programme to grow our future energy leaders.” Nurturing engineering talent In developing future engineering talent, SP Group also awarded two Energy-Industry Scholarships to students from institutions of higher learning – Ms Choo Wei Ming, 19, from Ngee Ann Polytechnic and Mr Muhammad Syahiran bin Jamal, 20, from Singapore Polytechnic. SP Group’s Chief Human Resource Officer, Mr Ng Seng Huwi, presented the scholarships to Wei Ming and Muhammad Syahiran, at a ceremony during the Youth@SIEW event earlier today. The scholarship serves to nurture talent for the energy sector and support students with a passion for engineering in achieving academic and career aspirations. They will join SP Group when they complete their studies. About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.5 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG.

Consumption_Gas Average consumption of Gas (kWh) Premises Types Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 HDB 1-Room 35 36 38 38 37 38 35 34 33 35 35 34 HDB 2-Room 36 36 37 38 38 40 37 34 34 36 36 34 HDB 3-Room 51 49 50 52 53 56 50 48 47 51 51 49 HDB 4-Room 62 61 61 64 66 69 62 58 58 62 63 61 HDB 5-Room 69 67 65 70 73 77 68 64 63 69 70 68 HDB Executive 73 70 70 74 78 82 73 68 68 72 74 72 Apartment 85 83 85 91 94 93 80 76 77 82 86 88 Terrace 105 103 100 108 120 114 93 97 98 98 105 107 Semi-Detached 123 118 115 120 133 130 117 105 115 115 120 117 Bungalow 201 200 213 192 220 234 209 168 197 185 198 206

Consumption_Water Average consumption of Water (CuM) Premises Types Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 HDB 1-Room 8.1 8.3 7.9 8.1 7.8 7.8 7.8 7.2 7.8 7.8 8.1 7.8 HDB 2-Room 9.4 9.5 9.2 9.3 9.0 9.0 9.1 8.4 9.0 9.0 9.1 9.0 HDB 3-Room 12.4 12.5 12.2 12.2 12.0 11.9 12.0 11.2 12.0 12.0 12.1 11.8 HDB 4-Room 15.6 15.7 15.3 15.5 15.1 14.9 15.2 14.3 15.3 15.1 15.4 14.9 HDB 5-Room 16.9 17.1 16.7 17.0 16.4 16.1 16.7 15.8 16.8 16.5 16.8 16.2 HDB Executive 18.8 19.1 18.5 18.8 18.1 17.9 18.7 17.8 18.8 18.4 18.7 18.2 Apartment 13.1 13.8 13.8 13.8 13.3 12.8 13.0 12.7 13.7 13.5 13.4 12.8 Terrace 25.7 26.7 25.9 26.2 25.6 24.7 25.7 24.7 25.7 25.1 25.6 25.1 Semi-Detached 31.5 33.4 31.4 32.2 30.9 30.4 30.6 29.8 31.0 30.4 30.9 30.5 Bungalow 48.1 54.7 52.4 52.4 50.2 49.8 49.4 48.6 51.5 48.4 49.7 49.3

Change of Ownership/ Tenancy Utilities Account Transfer Form SP SERVICES LTD Contact Log Ref: ________________ (Acting for itself and as agent for and on behalf of PUB and City Energy Pte. Ltd. (as Trustee of City Energy Trust) for the supply of utilities, and as agent for Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and Alba W&H Smart City Pte. Ltd. in relation to the collection of refuse.) NEW ACCOUNT HOLDER’S PARTICULARS (Co. Registration No. 199504470N) For Application in Personal name: Name of Transferee (Mr/Mrs/Mdm/Ms/Dr):______________________________ (“the Consumer”) Declaration Please check here if you are an undischarged bankrupt. NRIC/FIN (Copy of NRIC/FIN is required):_______________ For the purpose of application for water, gas and electricity only Date of Birth (DDMMYY): __________________________ Bankruptcy Number: _____________________________ For Application in Company name: Name of Company (Transferee): ____________________________________ Co Reg No.: _____________ Co Reg Date: _____________ (“the Consumer”) Contact Person: ______________________________ Principal Activities (I) No.: __________________________________ (As shown on your ACRA Business Profile) DETAILS OF PREMISES a. Premises Address: __________________________________________________________________________________ ________________________________________________________________ S ________________ b. Type of Occupancy: Owner Tenant c. Type of Account: Domestic Non-Domestic d. Use of Premises (See Annex): (indicate index no.) (Security Deposit required. Please make cheque payable to SP Services Ltd) e. GST Reg No. & GST Reg Date: _________________________ ____ (DD)_______(MM)_________(YYYY) Only applicable to premises with PV (ie. Photovoltaics) installed WARNING: IT IS AN OFFENCE UNDER THE PUBLIC UTILITIES ACT (CAP 261) TO MAKE ANY FALSE STATEMENT, REPRESENTATION OR DECLARATION IN CONNECTION WITH THE APPLICATION FOR WATER SUPPLIED BY THE PUBLIC UTILITIES BOARD. Utilities Account Number of Transferor (outgoing customer) (A new account number will be given to the transferee upon process of the application) Meter Reading Date DDMMYY (This form is to be submitted within 3 days from the reading date) ELECTRICITY* WATER** GAS (if any) - (Record only the white numbers) (Record only the first five numbers from the left – four black and one red.) (Record only the black numbers) The above meter readings are required to facilitate the billing of both transferor and transferee utilities accounts. Invalid readings will be rejected. *I/We acknowledge that I/we am/are required to engage a licensed electrical worker (LEW) to inspect and test my electrical installation if I have made any alteration or rewiring to it. Thereafter, the LEW will lodge a copy of Certificate of Compliance (CoC) together with this application to SPGroup to check my electrical installation if the electrical installation is exempted from an Electrical Installation Licence. **I/We acknowledge that I/we am/are required to engage a licensed plumber (LP) to submit the notification for water service installation (WSI) work if I have made any addition or alteration to existing piping. As the account holder, please ensure that you and your contractor (if any) do not tamper with or remove PUB’s water meter without PUB’s prior approval. Upon completion, please submit this form with the following documents: a. Copy of NRIC/ FIN card of transferee In addition to (a), the following documents are required for Commercial accounts: b. Copy of Business/ Company Registration Certificate c. Proof of ownership/ Tenancy agreement d. Letter of authorisation (required if signatory is not a Director according to ACRA listing) e. Initial security deposit (please visit www.spgroup.com.sg for more details) Note: This form is not applicable for master accounts, accounts starting with “930”, electricity supply above 45kVA for non-domestic accounts and temporary supply of utilities. For payment of deposit via cheque, please make the cheque payable to SP Services Ltd. For Gas Turn-on /Installation, please call City Energy Pte. Ltd. (as Trustee of City Energy Trust) at 1800-555 1661 for an appointment. Installation and Termination of gas supply fees apply. You need not call if the gas supply for the previous occupant is connected. 1. I/We agree that each application for a utility, when accepted, will constitute a binding contract between myself/ourselves and PUB / SP Services Ltd / City Energy Pte. Ltd. (as Trustee of City Energy Trust) / Veolia ES Singapore Pte Ltd / Colex Environmental Pte Ltd / Cora Environment Pte Ltd / 800 Super Waste Management Pte Ltd / TEE Environmental Pte. Ltd. and/or Alba W&H Smart City Pte. Ltd. (as the case may be) and I/we agree that such contract shall be separate and independent from each other and shall be separately enforceable. 2. In the event that I/we make an application for gas at a later date, I/we agree to be bound by the terms and conditions for supply of gas set out in Part III overleaf and such other terms and conditions which City Energy Pte. Ltd. (as Trustee of City Energy Trust) may, at its absolute discretion, notify and impose. I/We understand that nothing herein shall be constructed as an offer by City Energy Pte. Ltd. (as Trustee of City Energy Trust) to supply gas to me / us and that City Energy Pte. Ltd. (as Trustee of City Energy Trust) has the absolute discretion to reject my application for gas supply for any reason. 3. I/We acknowledge and agree that SP Services Ltd reserves the right to transfer any amounts due and owing arising from my/ our previous/ closed account to an existing/ new account belonging to me/ us. 4. I/We agree to be bound by the terms and conditions specified by each supplier as set out in Part I (Water Supply) / Part II (Electricity Supply) / Part III (Gas Supply) / Part IV (Collection of Refuse) overleaf. 5. I/We acknowledge and agree that PUB, SP Services Ltd, City Energy Pte. Ltd. (as Trustee of City Energy Trust), Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and/or Alba W&H Smart City Pte. Ltd. (as the case may be) may collect, use and disclose to any third party and all particulars relating to my/our personal information, in accordance with the Personal Data Protection Act 2012 and SP Group’s data protection policy (available at SP Group’s website https://www.spgroup.com.sg/personal-data-protection-policy), for the purposes of (i) providing the requested services; (ii) billing and account management (including debt collection or recovery); (iii) conducting surveys or obtaining feedback; (iv) informing me / us of their or their related entities’ and business affiliates’ services and offers (unless I/we duly inform you otherwise); and (v) complying with all applicable laws and regulations, and business requirements. 6. If I/we am/are (or subsequently become) GST-registered, I/we agree that I/we will not issue any tax invoice for electricity sold to SP Services Ltd but hereby authorize SP Services Ltd to issue tax invoices on my/our behalf. I/We further agree that where SP Services Ltd issues any tax invoice(s) on my behalf in respect of any taxable supplies that I/we provide, SP Services Ltd shall be entitled to charge GST at the prevailing rate as at the date on which such taxable supplies are provided. 7. I/We will notify SP Services Ltd in writing immediately if there is any change to my/our GST status, including without limitation if my/our GST registration is cancelled; I/we am/are not currently GST-registered but subsequently become GST-registered; I/We am/are issued with a new GST registration number, etc. Walk-in: 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 Hotline: 1800-2222333 Website: www.spgroup.com.sg Version 4.0 / 09 / 25 SP SERVICES LTD (Acting for itself and as agent for and on behalf of PUB and City Energy Pte. Ltd. (as Trustee of City Energy Trust) for the supply of utilities, and as agent for Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and Alba W&H Smart City Pte. Ltd. in relation to the collection of refuse.) PART I Terms and Conditions of the Contract for the Supply of Water by the PUB 1 The Consumer shall pay an initial deposit and maintain it at an amount not less than one and a half times the monthly charges. For non-Singaporeans and nonpermanent residents an amount not less than 3 times the monthly charges. 2 The Consumer shall accept liability for this account. 3 Either party may give 4 working days' notice in writing to the other party to terminate this agreement. 4 If the water meter does not in the opinion of PUB correctly register the amount of water supplied to the Premises, PUB shall be entitled to charge such sum as it shall assess and the Consumer shall accept such assessment as final and conclusive. 5 The Consumer shall pay for the water supplied to the Premises at the appropriate water tariff according to the use of the Premises. The Consumer shall notify PUB of the change of use of the Premises within 7 days of such change. 6 The Consumer shall pay a fee on every reminder issued to the Consumer for failure to make payment in accordance with a bill sent to the Consumer. 7 The Consumer shall pay a late payment charge of 1% on any outstanding amount owed by the Consumer, or at such rate as may be gazetted by PUB from time to time. 8 PUB shall not be liable for any failure or inconsistency in the water supply to the Premises whatsoever and howsoever caused. 9 The Consumer’s attention is drawn to its duties and obligations in the Public Utilities Act (Cap 261) and the Public Utilities (Water Supply) Regulations, as amended from time to time. PART II Terms and Conditions of the Contract for the Supply of Electricity by SP Services Ltd ("SP Services") 1 The Consumer shall pay an initial deposit and maintain it at an amount not less than one and a half times the monthly charges. For non-Singaporeans and nonpermanent residents an amount not less than 3 times the monthly charges. 2 The Consumer shall accept liability for this account. 3 Either party may give 4 working days' notice in writing to the other party to terminate this agreement. 4 If the electricity meter does not in the opinion of SP Services correctly register the amount of electricity supplied to the Premises, SP Services shall be entitled to charge such sum as it shall assess. 5 The Consumer shall pay for the electricity supplied to the Premises at such rates of electricity tariffs for the appropriate category of consumer as is fixed by SP Services from time to time. 6 The Consumer shall pay a fee, as is fixed by SP Services from time to time, for every reminder issued to the Consumer for failure to make payment in accordance with a bill sent to the Consumer. 7 The Consumer shall pay a late payment charge of 1% on any outstanding amount owed by the Consumer. 8 SP Services shall not be liable for any failure or defect in the supply of electricity to the Premises whatsoever and howsoever caused. PART III Terms and Conditions of the Contract for the Supply of Gas by City Energy Pte. Ltd. (as Trustee of City Energy Trust) ("City Energy") 1 City Energy has appointed SP Services Ltd to be its agent for the opening and termination of this gas supply account, and the billing, collection and settlement of all charges under this account. 2 The Consumer shall pay an initial deposit and maintain it at an amount not less than one and a half times the monthly charges. For non-Singaporeans and nonpermanent residents an amount not less than 3 times the monthly charges. 3 The Consumer shall accept liability for this account. 4 Either party may give 4 working days' notice in writing to the other party to terminate this agreement. 5 If the gas meter does not in the opinion of City Energy correctly register the amount of gas supplied to the Premises, City Energy shall be entitled to charge such sum as it shall assess. 6 The Consumer shall pay for the gas supplied to the Premises at such rates of gas tariffs for the appropriate category of consumer as is fixed by City Energy from time to time. The Consumer shall notify SP Services Ltd of the change of use of the Premises within 7 days of such change. 7 The Consumer shall pay a fee, as is fixed by City Energy from time to time, for every reminder issued to the Consumer for failure to make payment in accordance with a bill sent to the Consumer. 8 The Consumer shall pay a late payment charge of 1% on any outstanding amount owed by the Consumer. 9 City Energy shall not be liable for any failure or defect in the supply of gas to the Premises whatsoever and howsoever caused. PART IV Terms and Conditions of the Contract for the Collection of Refuse by either Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and Alba W&H Smart City Pte. Ltd. (collectively referred to as “Refuse Collection Companies”) 1 The Refuse Collection Companies have appointed SP Services Ltd to be their agent for the opening and termination of this refuse collection account, and the billing, collection and settlement of all charges under this account. 2 The Consumer shall accept liability for this account. 3 Either party may give 4 working days' notice in writing to the other party to terminate this agreement. 4 The Consumer shall pay for the refuse collection service performed at the Premises at such rates for the appropriate category of consumer as is fixed by the National Environment Agency from time to time or at such rates determined between the Consumer and the relevant Refuse Collection Company where the Premises do not fall under the Public Waste Collection Scheme and the refuse collection is contracted privately. The Consumer shall notify SP Services Ltd of the change of use of the Premises within 7 days of such change. 5 The Consumer shall pay a fee, as is fixed by the Refuse Collection Companies from time to time, for every reminder issued to the Consumer for failure to make payment in accordance with a bill sent to the Consumer. 6 The Consumer shall pay a late payment charge of 1% on any outstanding amount owed by the Consumer. 7 The Refuse Collection Companies shall not be liable for any failure or defect in the collection of refuse at the Premises whatsoever and howsoever caused. Name: NRIC/FIN: Tel No: E-mail Address: ______________________________________________ Signature of Transferor (Co Stamp if applicable) (Outgoing Customer) Mailing Address: (if different from premises) Name: _______________________________________________ Signature of Transferee (Co Stamp if applicable) (Incoming Customer) NRIC/FIN (Copy of NRIC/FIN is required): For the purpose of application for water, gas and electricity only Tel No: E-mail Address: If you're an e-bill user, your e-bill will be sent to your existing e-services email address Mailing Address: (if different from premises) For Official Use Utility A/C No: ___________________________ Application Collected by: _________________________ Deposit to be billed: $ _______________ Date of Application received: _________________ Appt Date and Time Scheduled: ____________________ Request for GIRO Form � Yes � No Remark: _____________________________________________ Walk-in: 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 Hotline: 1800-2222333 Website: www.spgroup.com.sg Version 4.0 / 09 / 25 SP SERVICES LTD (Acting for itself and as agent for and on behalf of PUB and City Energy Pte. Ltd. (as Trustee of City Energy Trust) for the supply of utilities, and as agent for Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and Alba W&H Smart City Pte. Ltd. in relation to the collection of refuse.) Annex Use of Premises Residential Premises For premises where water supplied are used exclusively for residential purposes including staff housing. 001 Residential 002 Home office scheme 003 Staff housing / quarters 004 Common services of HDB / condominium / private apartment 005 Hostel 006 Boarding House 007 Dormitory 008 Service apartment 009 Child care centre 010 School / education institution 011 Office 012 Retail / services 013 Food and beverage 014 Place of worship 015 Bin centre 016 Carpark 017 Welfare facilities 018 Construction site 019 Residents’ / senior citizens’ corner Commercial Premises For premises which is used for the purposes of or in connection with any trade, business or profession. 901 Residential (for Shophouses only) 902 Home office scheme (for Shophouses only) 903 Staff housing / quarters (for Shophouses only) 905 Hostel 906 Boarding House 907 Dormitory 908 Service apartment 909 Child care centre 910 School / education institution 911 Office 912 Retail / services 913 Food and beverage 914 Place of worship 915 Bin centre 916 Carpark 917 Welfare facilities 918 Construction site 920 Industrial 921 Government / public facilities 922 Medical facilities 923 Warehouse / storage facilities 924 Farm 925 Sports and recreation 926 Common services Walk-in: 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 Hotline: 1800-2222333 Website: www.spgroup.com.sg Version 4.0 / 09 / 25

Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 HDB 1-Room 81.09 78.98 79.00 78.86 80.17 80.39 77.86 77.18 78.99 81.28 87.54 87.29 HDB 2-Room 96.52 91.92 92.92 92.62 94.12 94.79 90.73 89.63 91.78 94.78 103.49 102.84 HDB 3-Room 119.49 114.80 116.91 116.30 118.85 118.49 112.22 112.11 115.94 120.33 132.29 128.10 HDB 4-Room 139.94 134.96 137.64 137.70 140.19 140.04 133.47 131.31 137.04 142.66 156.01 153.34 HDB 5-Room 147.54 142.78 145.35 145.56 148.64 148.87 141.61 136.79 144.16 151.97 165.19 162.85 HDB Executive 164.05 158.23 162.29 161.77 166.18 164.43 154.00 153.21 160.98 168.72 184.59 180.19 Apartment 175.53 167.39 164.61 167.46 175.43 177.46 164.16 156.19 163.04 179.66 198.71 191.52 Terrace 267.44 262.12 265.22 265.40 276.88 276.46 260.00 252.25 270.34 290.38 311.38 286.03 Semi-Detached 340.32 333.05 332.47 336.34 351.53 349.78 325.65 324.20 335.52 370.67 392.95 372.29 Bungalow 666.12 646.66 633.47 662.99 688.41 699.45 627.26 650.18 619.13 718.02 776.44 731.30 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 HDB 1-Room 72.46 71.03 70.38 70.28 71.48 71.86 69.16 67.69 69.30 71.92 78.05 78.52 HDB 2-Room 87.55 83.48 84.15 83.90 85.46 85.94 81.99 80.46 82.23 85.21 93.42 93.59 HDB 3-Room 107.51 103.13 104.73 104.06 106.59 106.15 100.27 99.66 102.84 107.06 118.11 115.38 HDB 4-Room 125.27 120.86 122.70 122.47 125.06 124.99 118.78 116.20 120.97 126.03 138.53 137.64 HDB 5-Room 131.50 127.51 129.05 128.83 131.93 132.27 125.43 120.56 126.60 133.43 145.81 145.63 HDB Executive 147.11 141.81 144.94 144.02 148.42 146.81 137.03 135.88 142.35 149.14 163.91 161.79 Apartment 157.00 149.45 145.14 146.83 154.44 156.79 144.07 135.03 140.09 155.96 175.31 171.33 Terrace 244.04 239.52 241.71 240.94 251.32 251.12 235.05 227.31 243.21 259.98 282.50 262.69 Semi-Detached 313.22 305.01 304.96 308.47 323.21 319.99 297.18 295.56 305.12 337.24 359.90 342.81 Bungalow 621.34 599.37 589.03 615.12 636.98 650.72 578.80 597.47 570.77 662.48 717.39 678.65 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

Consumption_Water Average consumption of Water (CuM) Premises Types Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 Mar-26 HDB 1-Room 7.8 7.8 8.1 7.8 8.1 8.0 7.8 7.9 7.7 7.7 7.6 7.6 HDB 2-Room 9.0 9.0 9.1 9.0 9.3 9.2 8.8 9.1 8.7 8.9 8.8 8.6 HDB 3-Room 12.0 12.0 12.1 11.8 12.2 12.3 11.9 12.0 11.7 11.8 11.9 11.8 HDB 4-Room 15.3 15.1 15.4 14.9 15.4 15.6 15.1 15.3 14.7 14.8 15.0 14.9 HDB 5-Room 16.8 16.5 16.8 16.2 16.9 17.1 16.6 16.8 16.1 16.2 16.5 16.6 HDB Executive 18.8 18.4 18.7 18.2 18.8 19.2 18.4 18.8 18.1 18.2 18.5 18.7 Apartment 13.7 13.5 13.4 12.8 13.3 13.9 13.7 13.7 13.1 13.0 13.1 13.6 Terrace 25.7 25.1 25.6 25.1 26.1 26.5 26.0 26.0 25.8 25.7 26.8 27.5 Semi-Detached 31.0 30.4 30.9 30.5 32.0 32.5 31.1 31.6 30.5 30.7 32.9 33.3 Bungalow 51.5 48.4 49.7 49.3 50.9 53.6 49.6 52.7 49.3 52.6 53.6 55.0

Contractor Performance Management System Introduction 1. With effect from 1 October 2016, Singapore Power Limited and its Singaporeincorporated subsidiaries (SP Group) has implemented the SP Group’s Contractor Performance Management System (CPMS) to strengthen its partnership with and improve the safety and quality performance of its contractors. 2. Through the CPMS, SP Group aims to take a holistic approach to the selection of its contractors as part of enhancing procurement process, by looking at the performance of its contractors at a quarterly and annual basis and not only based at performance at each individual contract basis. The previous demerit scheme in respect of each contract will be abolished while an incentive and mitigation scheme that goes towards enabling contractors to improve their performance on a longer term basis is now implemented. Objectives 3. The objectives of the CPMS are: (a) (b) (c) to adopt a more holistic approach in reviewing contractors’ overall performance; to work with contractors to raise safety and quality standards; and to encourage an environment of continuous improvement by contractors. 4. In order to achieve the above objectives, CPMS will utilise the following 3 main components: (a) (b) (c) Contractor Performance Assessment (CPA); Business Under Surveillance (BUS) Programme; and Tender Evaluation Framework (TEF). SP Group CPMS V6.0 19 Jul 2023 1 Applicability 5. The CPMS will be applicable for procurement in relation of the following services and works: (a) (b) (c) (d) (e) (f) cable installation, cable jointing and road reinstatement; gas pipe-laying; milling and patching; transmission cable-laying; building and construction; and other road opening-related works (e.g., manhole access works). SP Group intends to broaden the scope of the CPMS to eventually apply the CPMS for procurement of other engineering-related works and services. 6. The CPMS will apply to contracts awarded on or after 1 October 2016 and any ongoing contracts which fall in any of the above categories set out in paragraph 5. All aspects of the CPMS, such as the BUS Programme and rewards and mitigations, will apply to such contracts. Contractor Performance Assessment 7. For each contract, a contractor will be assessed by the relevant SP Group project team in the following four (4) areas: (a) (b) (c) (d) Safety. Quality of Work; Project & Risk Management; and Value Added Services. These scores for each contract (Contract Quarterly Score) will be tabulated at fixed quarterly basis. The individual Contract Quarterly Scores applicable for each contract will then be averaged to derive the Contractor Quarterly Score. SP Group CPMS V6.0 19 Jul 2023 2 The criteria have a direct impact on risk mitigation which helps to review the way work activities are planned and executed. The objective of the enhancements is to reduce risk and improve safety at work sites. The PSR shall review the risk identification and mitigation measures to be taken during the design & construction for all contracts within SP Group. Emphasis will be given to the PSR communication to workers through the Risk Management workshops on site. ABSIS will be used to engage with the worker level to improve work processes and create a safer environment to work in. SP Group will assess the contractors’ senior management engagement with their workers through various in-house activities. 8. Examples of the factors taken into consideration in determining the individual Contract Quarterly Score are as follows Safety • Safety Performance • Site Safety Management • Safety Engagement by Management • Project Safety Review (PSR) • Risk Management workshop • Activity Based Safety Improvement System (ABSIS) Quality of Work • Documentation • Workmanship • Any damage to properties Project & Risk Management • Incident management • Cooperativeness • Meeting schedules Value Added Services • Initiatives to improve productivity and efficiency SP Group CPMS V6.0 19 Jul 2023 3 9. In addition to the above criteria, SP Group will also take into account the occurrence of any Critical Incidents when determining the Contractor’s Quarterly Score by applying a corresponding adjustment factor to their score. (a) The Critical Incidents includes: Critical Incidents Smoking or open flame in gas installations and electricity transmission substations Not adhering strictly to isolation procedures for live electricity or gas equipment and machinery at site Damage to Transmission Cables / Gas Pipes Damage to Distribution Cables / Gas Pipes Not anchoring safety harness while working at heights exceeding 3 metres Working in a confined space without conducting mandatory gas check Working under suspended load during lifting or excavator operations Fatality or serious injury Where Serious Injury is defined as: Serious Injuries Loss of 2 limbs Loss of both hands or of all fingers and both thumbs Loss of both feet Total loss of sight, including the loss of sight to such extent as to render the employee unable to perform any work for which eyesight is essential Total paralysis Injuries requiring more than 20 days of hospitalization. (Hospitalization refers to the period where injured remains warded in a hospital) Loss of arm at shoulder Loss of arm between elbow and shoulder Injuries resulting in being permanently bedridden Loss of arm at elbow Loss of arm between wrist and elbow SP Group CPMS V6.0 19 Jul 2023 4 Loss of hand at wrist Loss of 4 fingers and thumb of one hand Loss of 4 fingers Loss of leg • At or above knee • Below knee Loss of foot Loss of sight of one eye Total loss of hearing (b) The Serious Incidents includes: Serious Incidents Damage to Distribution Cables/ Gas pipes affecting less than or equal to 300 customers Damage to Public assets (e.g., PUB pipes, streetlights) Note: Contractors shall not be penalised for damages to the public assets if it was unavoidable due to Authorities’ drawings that provided inaccurate factual information and the Contractor’s detection works did not provide better information. 10. At the end of each quarter, SP Group will provide each contractor a grade relative to their score to provide them timely information on their performance. The names and grades for each contractor scored in each quarter shall be available on the SP Group corporate website. 11. In the event the Contractor’s Quarterly Score is lower than 50, the contractor will be suspended from participating in any new procurement activities for the next 3 months. In the event of an occurrence of a fatality or serious injury at his work site, the main contractor and its subcontractor will be suspended from participating in any new procurement activities for 12 months from the incident date. The suspended contractors and their subsidiaries are also not allowed to apply to be sub-contractors for any SP Group contracts during the suspension period. SP Group CPMS V6.0 19 Jul 2023 5 12. The Contractor Quarterly Scores will be aggregated on an annual basis [Contractor Annual Score]. Contractors must have at least two (2) Contractor Quarterly Scores to be included for the Contractor Annual Score computation. 13. At the end of each Assessment Year, the 5 contractors with the highest Contractor Annual Score for the year will be given an incentive of 2% of the total annual value of their respective contracts capped at $100,000.00 per year per contractor. The annual value of each contract is computed as follows: where: ACV is the annual value of a contract; ACV = A X B A is the Contract Sum divided by the Contract Period [weeks]; and B is the number of weeks [or part thereof] where Works carried out in that year under that contract. 14. The 2 contractors with the lowest annual scores will be subjected to a penalty deduction to their PQS scores in all subsequent SP Group tenders published during the next Assessment Year. In addition, they would also have to comply with performance improvement requirements specified by SP Group to address areas of deficiency. SP Group CPMS V6.0 19 Jul 2023 6 Business Under Surveillance (BUS) Programme 15. The BUS Programme is an educational and correctional tool aimed to partner contractors to address safety and quality issues encountered by contractors in the course of their work for the SP Group and in the longer term help improve their safety and quality standards. The BUS Programme and will be activated in the following situations: (a) (b) Occurrence of any Critical Incident; and/or 3 or more safety inspections at the project sites where major safety-related non-conformances (safety non-conformance) are observed. 16. In the event of the activation of the BUS Programme, the Contractor will be required to undergo the activities as follows: 17. Stopping work at the affected site[s] during a BUS Programme is important to allow contractors to review its safety practices and focus on its operational methods and processes with the aim of preventing further incidents from occurring again. 18. If the contractor placed on a BUS Programme is unable to meet the exit requirements at the end of the 5 th week, a further 2 weeks extension will be granted. If the contractor is still unable to meet the exit requirements at the end of the 7 th week, the contractor will be placed on a second BUS Programme to address the failure of the first BUS Programme. SP Group CPMS V6.0 19 Jul 2023 7 19. In the event the contractor is placed on the BUS Programme more than 2 times in a calendar quarter, the contractor will be suspended from participating in any new procurement activities for the next three months. The suspended contractors and their subsidiaries are also not allowed to apply to be sub-contractors for any SP Group contracts during the suspension period. 20. From 1 Apr 2023, Contractor shall not be under MOM’s Business Under Surveillance programme (BUS) OR not accumulated 25 or more demerit points under MOM’s DPS as at the Tender Closing Date and before the Tender Award Date. Tender Evaluation Framework 21. The CPMS adopts a tender evaluation framework that comprises the following 3 Stages: 22. Stage 1 (SET) aims to inculcate a mindset of safety being the highest priority among our contractors, by selecting only likeminded contractors who have adequate safety management system and track records to work on our projects. Contractors who meet the SET requirements will be pre-qualified to participate in SP Group’s tenders for works described in paragraph 5 above. Once such pre-qualification is granted by SP to the contractors, it shall be valid for the entire Assessment Year. Any contractor which fails the Stage 1 assessment can apply for re-assessment at the start of new calendar quarter after being notified of its failure to pre-qualify. SP Group CPMS V6.0 19 Jul 2023 8 23. In the subsequent Stage 2 and 3 of the evaluation of bids submitted for CPMS applicable tenders, each bidder’s Contractor Quarterly scores over the past 2 years will be taken into account to determine the successful bidder. Where a bidder does not have sufficient records of past Contractor Quarterly Scores (e.g. new contractors) a default score will be used instead. Amendments and FAQs 24. SP Group may modify the CPMS at any time and such amendments shall be deemed immediately applicable to the contracts that are ongoing at the time of such amendments. Contractors are strongly encouraged to check https://www.spgroup.com.sg/doing-business-with-us/procurement for amendments, updates and FAQs relating to the CPMS. 25. If you have any questions, comments or suggestions regarding the CPMS, please email to us at the following address: CPMS@spgroup.com.sg SP Group CPMS V6.0 19 Jul 2023 9

COMPANIES & MARKETS ● The Business Times | Wednesday, April 10, 2024 Frasers Property to install 4,500 sq m of solar panels in SP Group tie-up By Vivienne Tay vtay@sph.com.sg FRASERS Property is tying up with SP Group to install close to 4,500 square metres (sq m) of solar panels across seven of its retail and commercial properties in Singapore. The properties are Alexandra Technopark, Causeway Point, Century Square, Hougang Mall, Northpoint City (North Wing), Tampines 1 and White Sands, Frasers Property said in a statement on Tuesday (Apr 9). Both parties had inked a partnership agreement. Alexandra Technopark is held by Frasers Logistics & Commercial Trust; the remaining properties are retail malls held by Frasers Centrepoint Trust. The move brings the acreage of solar panels in10 of Frasers Property’s owned or managed retail and commercial properties to 14,250 sq m. The solar panels are expected to supply an average of 2 per cent of the energy needs of the participating buildings and generate around 920,000 kilowatt-hours of electricity per year – enough to power 450 four-room Housing Development Board (HDB) flats. This could also result in S$220,000 in annual energy cost savings and cut more than 370 tonnes of carbon emissions yearly – similar to removing 80 cars from the road. Under the tie-up, SP Group will manage the design, supply, delivery, installation, testing and commissioning of the solar photovoltaic system in the properties. This will be completed by the end of 2024. Frasers Property Singapore chief executive Soon Su Lin said: “This latest collaboration with SP Group in the solarisation programme across seven of our retail and commercial properties underscores Frasers Property’s commitment to reach net-zero carbon by 2050, and is aligned with the nation’s solar power deployment target of at least 2,000 megawatt-peak by 2030.”

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Protecting Our Underground Network RELIABILITY Principal Engineer James Ou and his team conduct checks on worksites to ensure electricity cables and gas pipes are not compromised. When a patrol officer from SP Group’s Earthworks Surveillance & Patrolling (ESP) section pulled up at a Whampoa West construction worksite in November last year, what he did not expect to find was an excavated trench right over one of SP’s 230kV transmission cables – and a water pipe laid above it. The checks by ESP had uncovered the non-compliance of a contractor who was not following the approved plans they submitted to SP previously. Beyond the works themselves, leaks, condensation or breaks in the water pipe could pose a threat to the high voltage electricity cable below, and cause a power outage. SP’s critical electricity cables and gas pipes – networks spanning 11,500km and over 28,000km respectively – are buried underground. At the same time, across Singapore, there are always ongoing works for various construction projects. “That is why we carefully manage and monitor all excavation works – it minimises the risk of an electricity disruption or a gas leak,” explained Principal Engineer, James Ou, who heads ESP and oversees a team of almost 60. Detect and protect: Technical officer Mohamed Saiful Matsaid (left) uses a cable locator to detect electricity cables hidden underground as Principal Engineer James Ou (right) marks out the path of the cable. Mr Ou, who is 36 and studied electrical engineering, joined SP in 2008. He worked in electricity operations and maintenance before assuming his current role in November 2017. Now, he prevents problems instead of fixing them. In the case mentioned, the contractor of another organisation had conducted unauthorised work. Timely intervention averted damage, but the site’s Registered Excavator Operator was still suspended from excavation work for three months. The Energy Market Authority also took action against the contractor. Damage control: When contractors do not comply with requirements, Earthworks Surveillance and Patrol officers will issue a “stop-work” order. The incident highlights the critical role SP’s compliance officers play in keeping Singapore’s electricity and gas supply humming – especially against its booming construction landscape. Despite the acronym, the ESP team doesn’t rely on a sixth sense to warn them of danger. Instead they enforce stringent requirements, as well as rigorous and frequent checks on every worksite. 15 patrol officers in the team of close to 60 Earthworks Surveillance and Patrol Officers cover a total distance of 360,000km – or nine trips around the earth – each year. That’s an average of 135 worksites a single patroller visits each month, said Mr Ou. Checks are frequent – for sites close to gas pipes, checks are conducted daily. For transmission cables over 66kV, checks are conducted three times a week. There are many bases to cover. All contractors need to submit a notice of commencement of earthworks (NCE) seven days before they are scheduled to begin. They are also briefed on precautions and mitigation measures onsite by ESP officers. SP is also consulted on high-risk earthwork sites to ensure nothing is missed. This minimises the risk of damage.   During site meetings conducted by ESP officers, all requirements are covered, and SP patrollers ensure they are followed. Senior officers like Mr Ou will also join patrols or attend briefings to ensure contractors get clear and complete guidance. Part of the team: SP Earthworks Surveillance and Patrol officers join site briefings and guide contractors and workmen on how to best to protect critical cables and underground pipes during works. Most contractors do take compliance seriously, says Mr Ou. “Sometimes, it is subcontractors that just don’t know the procedures, or shift the location of their work, and it poses a risk,” he said. The team’s diligent checks and contractors’ compliance with regulations minimises that risk. This protects both our critical infrastructure and the workers at these sites. Getting the job done right requires a “high-trust” environment, and the same openness and teamwork demanded by sports, says Mr Ou, who plays football in an amateur league on weekends. He also conducts monthly huddles with his team, and encourages all officers regardless of rank to speak freely if they have suggestions or spot anything amiss. “I recognise it is important to have each other’s back when working on something critical, and to come together as a team. “Everyone has a part to play and can add value.” — 11 July 2019 TAGS PEOPLE OF SPRELIABILITY YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks

Media Advisory Advisory On Scam Email 22 January 2014 There have been reported cases of individuals receiving emails, asking recipients to click on an attached link to view their electricity bill. The Appendix contains a sample.   These email messages are not from SP Services. Recipients should not respond to the email, click on the hyperlink or provide their personal information.   Our investigations show that these emails have been sent randomly including to those who do not have utilities accounts with SP Services. No unauthorised access has been made into our systems. We would like to assure customers that utility accounts and personal information that reside in SP Services’ system have not been compromised.   SP Services has made a police report on the cases that have been brought to our attention.   For enquiries, please contact SP Services at 1800 222 2333 or email spservices@singaporepower.com.sg Issued by: Singapore Power Limited                  10 Pasir Panjang Road #03-01                  Mapletree Business City                  Singapore 117438                  Co. Reg No : 199406577N                  www.singaporepower.com.sg Appendix Scam emails Example 1 Example 2

AUTHORISATION AND INDEMNITY FORM Section A To be completed by Requestor Date: ______________________ I, _______________________________________________________________________ (Full Name and NRIC/FIN) undersigned Requestor, refer to utilities account no. __________________________________ (the “Account”) I am the: Registered account holder Authorised representative of the registered Account holder Next of kin of the registered Account holder who is deceased Payor of a payment that was made to the Account by mistake I hereby authorise SP Services Ltd to refund/transfer credit/debit balance¹ of $ ________________________ in the Account to the following Recipient: Name: __________________________________________ NRIC/FIN (if applicable): _________________________ Utilities account no. (if applicable): __________________________________________________________________ __________________________________________⁴ Signature of Requestor Section B To be completed by Recipient Date: ______________________ I, ______________________________________________________________________ (Full Name and NRIC/FIN) the undersigned Recipient/authorised representative of the Recipient¹, in consideration of SP Services Ltd acceding to the request set out in Section A, hereby undertake and agree for myself/on behalf of the organisation that I represent: (a) To accept the refund/transfer of the balance to myself/the nominated utilities account (b) To indemnify SP Services Ltd against all liabilities, claims, damages, and losses that may arise out of or in connection with SP Services Ltd acting on the request set out in Section A. I am the _________________________________________² and hereby confirm that I am authorised to represent ________________________________________________________³ on whose behalf I have signed this Section B. __________________________________________⁴ Signature of Recipient/Authorised Representative [1] Delete as applicable. [2] Insert designation of authorised representative, or “NA” if not applicable. [3] Insert name of organisation, or “NA” if not applicable. [4] By submitting this form, I consent to SP Services Ltd collecting, using, and disclosing my personal data as reasonably required to provide services, in accordance with the Personal Data Protection Act and SP Group’s data protection policy. Version 1.0/Dec 25

08 2024 年 5 月 28 日 星 期 二 新 加 坡 新 能 源 和 凯 德 集 团 说 , 新 能 源 将 负 责 两 部 冷 却 机 组 的 运 作 , 为 Geneo 集 群 的 建 筑 供 应 冷 却 水 。( 凯 德 集 团 提 供 ) Geneo 科 学 园 采 区 域 冷 却 系 统 30 年 可 减 2 万 公 吨 碳 排 新 加 坡 能 源 集 团 与 凯 德 集 团 合 作 , 在 新 加 坡 科 学 园 的 生 命 科 学 和 创 新 集 群 Geneo 采 用 区 域 冷 却 系 统 , 节 能 效 率 比 一 般 制 冷 系 统 高 14%。 新 能 源 和 凯 德 集 团 星 期 一 (5 月 27 日 ) 发 文 告 说 , 新 能 源 将 负 责 两 部 冷 却 机 组 的 运 作 , 为 Geneo 集 群 的 建 筑 供 应 冷 却 水 。 根 据 文 告 ,30 年 下 来 , 这 个 集 群 可 减 至 少 2 万 公 吨 的 碳 排 放 , 相 当 于 每 年 从 路 上 减 去 600 多 辆 车 子 。 凯 德 集 团 去 年 宣 布 注 资 约 13 亿 7000 万 元 , 发 展 一 个 新 的 生 命 科 学 和 创 新 集 群 , 作 为 新 加 坡 科 学 园 振 兴 工 作 的 一 部 分 。 称 为 Geneo 的 新 集 群 , 由 三 组 地 段 和 五 栋 建 筑 组 成 , 分 别 位 于 科 学 园 通 道 (Science Park Drive)1 号 、5 号 和 7 号 。 建 造 工 程 预 计 2025 年 完 工 , 新 能 源 届 时 在 科 学 园 运 作 的 制 冷 能 力 , 可 达 1 万 零 400 冷 冻 吨 (refrigeration ton)。 文 告 指 出 , 除 了 区 域 冷 却 系 统 ,Geneo 的 外 观 设 计 也 能 阻 挡 阳 光 , 并 利 用 光 伏 太 阳 能 板 制 造 可 再 生 能 源 , 以 及 在 区 内 种 植 物 来 减 少 城 市 热 岛 效 应 。Geneo 的 建 筑 凭 这 些 节 能 特 点 , 获 颁 绿 色 建 筑 标 志 白 金 超 低 能 耗 (Green Mark Platinum Super Low Energy) 和 绿 色 建 筑 标 志 白 金 认 证 。 新 能 源 可 持 续 能 源 方 案 董 事 总 经 理 哈 沙 (S Harsha) 指 出 , 区 域 冷 却 是 新 加 坡 实 现 可 持 续 未 来 的 重 要 解 决 方 案 。 从 商 业 区 到 工 业 项 目 , 集 团 如 今 也 协 助 商 业 园 和 集 群 , 通 过 区 域 冷 却 来 达 到 可 持 续 发 展 目 标 。 园 内 设 34 个 电 动 车 充 电 桩 此 外 , 新 能 源 与 凯 德 集 团 合 作 在 科 学 园 设 置 34 个 电 动 车 充 电 桩 。 凯 德 地 产 ( 新 加 坡 ) 首 席 执 行 官 陈 有 进 说 , 在 Geneo 采 用 区 域 冷 却 系 统 , 是 维 持 科 学 园 绿 色 运 作 的 其 中 一 个 策 略 , 符 合 集 团 实 现 资 源 高 效 和 具 气 候 韧 性 的 投 资 目 标 。