Media Release Electricity Tariff Revision for the Period 1 October to 31 December 2024 Singapore, 30 September 2024 – For the period from 1 October to 31 December 2024, the electricity tariff (before GST) for households will decrease by 2.6% or 0.78 cent per kWh compared with the previous quarter due to lower energy costs. The average monthly electricity bill for families living in HDB four-room flats will decrease by $3.00 (before GST). Electricity tariffs (before GST), including tariffs for non-households, will decrease by an average of 2.5% or 0.70 cent per kWh compared with the previous quarter. SP Group reviews the electricity tariffs every quarter based on guidelines set by the electricity industry regulator, Energy Market Authority (EMA). The electricity tariffs may fluctuate quarter to quarter due to volatile global fuel prices. Please refer to Appendix 1 for the components of the electricity tariff, Appendix 2 for the electricity tariffs approved by EMA, and Appendix 3 for the average monthly electricity bill for households. Appendix 1 BREAKDOWN OF ELECTRICITY TARIFF The electricity tariff consists of the following four components: Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of fuel and power generation. The fuel cost is the cost of imported natural gas, which is tied to oil prices by commercial contracts. The cost of power generation covers mainly the costs of operating the power stations, such as the manpower and maintenance costs, as well as the capital cost of the stations. Network costs (paid to SP Group): This is to recover the cost of transporting electricity through the power grid. Market Support Services Fee (paid to SP Group): This is to recover the costs of billing and meter reading, data management, retail market systems as well as market development initiatives. Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system.   Q4 2024 TARIFF FOR HOUSEHOLDS (before 9% GST) Appendix 2 ELECTRICITY TARIFFS FROM 1 OCTOBER 2024 Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS FOR HOUSEHOLDS TARIFF WEF 1 OCTOBER 2024 (before GST)

Registration Form SINGAPORE INSTITUTE OF POWER AND GAS REGISTRATION FORM (COMPANY) PART A: COURSE DETAILS COURSE TITLE COURSE CODE COURSE DATE FULL COURSE FEE PART B: PARTICULARS NAME OF BILLING COMPANY UEN REGISTERED ADDRESS SME (Y/N) NAME OF CONTACT PERSON DESIGNATION EMAIL ADDRESS CONTACT NUMBER NOTE: # Required for SSG Funding D Full NRIC is Required for SSG Funding Ä For Security Clearance to Substations " Required for Professional Development Point (PDU) · Required to Access Learning Management System No. Full Name (as in NRIC/FIN) #D NRIC/FIN No. (Last 4 Characters eg.468A) # Date of Birth (dd/mm/yy) Ä Place of Birth # Nationality # Race # Residential Status # Gender (M / F) Designation # Highest Qualification " PE Number (if applicable) · Personal Mobile No. · Personal Email Address 1 2 3 4 5 6 7 8 PART C: PAYMENT 1) All prices for the courses are subjected to prevailing GST 2) Payment is required to be made before course/programme commencement for securing the training places. By Bank Transfer Bank Name: United Overseas Bank Limited Bank Branch: UOB Main Address: UOB Plaza 1, 80 Raffles Place, Singapore 048624 Account Name: Singapore Institute of Power and Gas Pte Ltd Bank Code: 7375 Branch Code: 1 Account Number: 451-302-969-6 Swift Code: UOVBSGSG By Vendors@Gov Business Unit Code Attention to By Cheque Cheque Number Issuing Bank Note: Please indicate conmpany name and invoice number behind the cheque Cheque shall be made payable to SINGAPORE INSTITUTE OF POWER AND GAS PTE LTD and mailed to: SP Group, 2 Kallang Sector, Level 2, Singapore 349277 Attn: Singapore Institute of Power and Gas, Training Ops PART D: DECLARATION & PERSONAL DATA PROTECTION ACT By submitting and signing this registration form, I hereby declare that all information given in this form is true and accurate, and I agree to the terms and conditions stated below. I/We acknowledge and agree that SIPG may collect, use and disclose to any third party any and all particulars relating to my/our personal information for the purposes of: (i) providing the requested services in respect of the course(s); (ii) billing and account management (including debt collection or recovery); (iii) conducting surveys or obtaining feedback; (iv) informing me/us of services and offers by SIPG, its related entities and business affiliates (unless I/we duly inform you otherwise); and (v) complying with all applicable laws and regulations, and business requirements. Name of Authorised Personnel Designation Signature Date TERMS AND CONDITIONS 1) The company and individual applicant has read and understood the terms of the course information and registration form. 2) The information collected on this form is used for course registration, account servicing of course-related activities and/or for application of course-related funding to appropriate funding agencies. 3) This registration form must be submitted to SIPG at least 3 weeks before course commencement. 4) Payment must be made to SIPG before the due date of tax invoice. 5) SIPG reserves the right to amend any details relating to the course without any prior notice. 6) Request for withdrawal/transfer/replacement must be made in writing at least 5 working days before course/programme commencement and are subjected to approval by SIPG. Administrative charges of $50 (before prevailing GST) will be imposed for each approved request/pax. 7) Trainees need to achieve 75% attendance per module to be eligible to sit for the exam. 8) Trainee shall be bound by the terms and conditions of any applicable funding scheme as approved by SIPG. a. Funding grant is only applicable to Singapore Citizen, Singapore Permanent Resident and Long-Term Visit Pass plus. Trainees need to achieve 75% attendance per module, sit and pass all exams to be eligible for funding. b. In the event that the trainee fails to meet any of the requirements set under the funding scheme or has been granted funding for the same course before, thereby resulting that his/her funding application is rejected by the funding agency, the trainee is liable to pay the balance of the full course fee to SIPG. For trainees who are making payment via SFC and withdraw during the programme, you will be required to make payment in full via non-SFC payment methods. c. Absence due to valid reasons[i] will not be counted as part of the 75% attendance requirements. Trainees will need to provide supporting documents for any absence due to valid reasons within 3 working days from date of absence. For non-valid reasons[ii], it will consist of all other reasons not covered under the valid reasons. Trainees will not be allowed to take the assessment if they do not meet the 75% attendance requirement. d. There will be no postponement/replacement of schedule allowed for any session missed without valid reasons. e. Trainees will be allowed ONE re-assessment for each assessment component. Re-assessment shall be taken within 60 calendar days from the module end date. Re-assessment fee of $100 (before prevailing GST) will be applicable to each assessment component. In the event that the trainee do not pass the re-assessment or fail to take the re-assessment within 60 calendar days from end of the module, trainees will need to re-enrol for the module with full module fee. 9) Video and/or photographs of trainees may be taken at the event for SIPG’s marketing materials and other publications. Note: [i] Valid reasons refer to medical leave, hospitalization leave and compassionate reason. [ii] Non-valid reasons include work commitment, reservist, overseas trip (business/personal), not prepared for exam & etc. &9&K01+032SIPG-FORM-007 (V1) &9&K01+048Address: SP Group, 2 Kallang Sector, Singapore 349277 ● Main Line: 6916-7930 ● Email: training-institute@spgroup.com.sg &9&K01+048Page &P of &N Data Gender Race Nationality Residential Status Highest Qualification Place of Birth M CN:Chinese SG:Singapore Citizen SC:Singapore Citizen No Formal Qualification / Lower Primary Singapore F EU:Eurasian AU:Australian PR:Permanent Resident Primary China IN:Indian BD:Bangladeshi EP:Employment Pass Holder Lower Secondary India MY:Malay BU:Burmese LTVP+: Long-Term Visit Pass plus Secondary Malaysia OT:Others CN:Chinese WP:Work Permit Holder Post-Secondary (Non-Tertiary) Afghanistan HK:Hong Kong OT:Others GCE ‘N’/’O’ Level or equivalent Albania ID:Indonesian GCE ‘A’ Level or equivalent Algeria IN:Indian National ITE Certificate (NITEC) or equivalent American Samoa JP:Japanese Higher NITEC Andorra KP:Korean, North Polytechnic Diploma Angola KR:Korean, South Professional Qualification & Other Diploma Anguilla LK:Sri Lankan Bachelor's Degree or equivalent Antigua MO:Macau Master Argentina MY:Malaysian Doctorate Armenia OT:Others Other Education Aruba PH:Filipino Not Reported Australia PK:Paskistani Austria TH:Thai Azerbaijan TW:Taiwanese Bahamas UK:British Bahrain US:American Bangladesh VN:Vietnamese Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia-Herzegovina Botswana Brazil British Antarctic Territory British Indian Ocean Territory British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Canton & Enderbury Islands Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile Christmas Island Cocos Keeling Island Colombia Comoros Congo Cook Islands Costa Rica Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Falkland Islands Fiji Finland France French Guiana French Polynesia French Southern & Antarctic Territories Gabon Gambia Gaza Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Heard & Mcdonald Island Honduras Hong Kong Sar Hungary Iceland Indonesia Iran Iraq Ireland Isle Of Man Israel Italy Ivory Coast Jamaica Japan Johnston Island Jordan Kazakhstan Kenya Kirghizia Kiribati Korea, North Korea, South Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macau Sar Macedonia Madagascar Malawi Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Midway Islands Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands Netherlands Antililles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Island Norfolk Island Norway Oman Pacific Island Trust Territory Pakistan Palau Palestine Panama Panama Canal Zone Papua New Guinea Paraguay Peru Philippines Pitcairn Island Poland Portugal Puerto Rico Qatar Reunion Romania Russia Rwanda Samoa San Marino Sao Tome & Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Helena St. Kitts-Nevis St. Lucia St. Pierre & Miquelon St. Vincent Sudan Suriname Swaziland Sweden Switzerland Syria Tadzhikistan Taiwan Tajikistan Tanzania Thailand Togo Tokelau Islands Tonga Trinidad & Tobago Tunisia Turkey Turkmenistan Turks & Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States Upper Volta Uruguay Us Virgin Islands Uzbekistan Vanuatu Vatican City State Venezuela Vietnam Wake Island Wallis And Futuna Western Sahara Yemen Yugoslavia Zaire Zambia Zimbabwe List of Courses Course Code Course Title ECL04 High Voltage Distribution Cable Identification, Spiking & Fault Location ECL05 High Voltage Cable Jointing Techniques ECL06 Low Voltage Distribution Cables, Joints & Terminations ECL07 WSQ Detect & Locate Underground Power Cables (sFw) ECL08 Underground Service Detection Course ECL11 Underground Services Detection Course (Re-Attempt) ECL13 Low Voltage Cable Identification ECL15 Distribution Low Voltage Cable Jointing Proficiency ECL16 Distribution High Voltage Cable Jointing Proficiency EFD01 A Primer to Electricity EFD02 Essential Test Instruments for Low Voltage EFD08 Singapore Electricity Network and Market ENO32A Electrical Principles ENO32A_C&S Electrical Principles (Classroom & Synchronous) ENO32B Electrical Installation Design ENO32B_C&S Electrical Installation Design (Classroom & Synchronous) ENO32C Testing & Maintenance of Electrical Systems ENO32D Safety & Connection Process ENO32E Electrical Installation Less than 45kVA ENO32F Inspection & Testing ENO33A Electrical Circuit Theory & Analysis ENO33A_C&S Electrical Circuit Theory & Analysis (Classroom & Synchronous) ENO33B Distribution System & Protection ENO33B_C&S Distribution System & Protection (Classroom & Synchronous) ENO33C Electrical System Design ENO33C_C&S Electrical System Design (Classroom & Synchronous) ENO33D Electrical Machine & Control ENO33D_C&S Electrical Machine & Control (Classroom & Synchronous) ENO33E Safety & Connection Requirements ENO33F Commercial & Industrial Low Voltage Installation ENO33G Testing Methods ENO33H High Voltage Switching Operations & Procedures ENO39 Electrical Testing & Inspection for Non-licensed Electrical Installation ENO50 Electrical Safety for Distribution Works ENO51 Distribution Switchboard Maintenance for Commercial and Industrial Low Voltage Installation ENO63 Condition Monitoring Techniques for Distribution Switchgear & Transformer EPG01 Overview of Power Generation Plants EPG03 Process Control & Monitoring of Power & Process Plants EPG04 Power Plant Maintenance Principles & Strategies EPG05 Power Plant Reliability EPG06 Power Plant Efficiency EPG07 Requirements for Installation & Commissioning of Grid-Tied Photovoltaic System ERG01 SS638 Code of Practice for Electrical Installations ERG03 The Electricity Regulatory Framework ERG04 An Overview of Transmission Code ERG05 Lightning and Lightning Protection ERG06 Electrical Earthing Principles and Practices ESG04 Operation & Maintenance of High Voltage Switchgear ESG06 Design, Installation & Testing of Electrical Switchboard & Supply Turn-On ESG08 Installation & Commissioning of Distribution Switchgear ESG13 Technical Specifications of Distribution Switchgear ETF02 Operation & Maintenance of Distribution Transformer ETF12 Installation & Commissioning of Distribution Transformer GPL05 Gas Pipe Fitter GPL10 Perform Polyethylene Pipes Joining Process GRG02 Gas Market Structure & Gas Network Code GRG03 Introduction to Code of Practice for Gas Installation (SS608:2015) & its Application NGD03 Introduction to Microgrid Systems NGD06 Network Impact and Planning Practices for Connection of Distributed Energy Resources NPV01 Network Impact of Large Solar Farm and Interconnection PDC201 Electric Vehicles & the Grid SFC04 Project Safety Management SFC07 Safety@SP (General) SFC08 Safety@SP (Building & Construction) SFY05 Workplace Safety & Health for Power Sector WBC04 ISO22301 Business Continuity Management System WPD03 Lean Applications for Productivity (Lean Workforce) WPD05 Implementation-Based Project (IBP) - Lean WSO01 Energy Managers Programme WSO02 Registered Earthworks Supervisor WSO04 Registered Earthworks Supervisor Revision and Assessment (Re-Attempt) WSO07 Strategic Decision Making for Energy Traders X

Contact Us Online Enquiry Form Careers Select... First Name* Last Name* Contact Email* Contact Number Message* Submit * denotes mandatory field By submitting this form, I hereby agree to SP Group to collect, use and disclose my information provided above, for the purpose of [i] responding to my inquiry, [ii] receiving relevant marketing information, and [iii] complying with all applicable laws and regulations, and business requirements, in accordance with SP Group's personal data protection policy at https://www.spgroup.com.sg/personal-data-protection-policy. Customers Billing & Retail To send us your written query, please click here Billing / Utilities Account Enquiries 1800 222 2333 Quality Service Manager 1800 235 2151 servicequality@spgroup.com.sg Open Electricity Market Enquiries 1800 233 8000 choice@spgroup.com.sg Gas Installation Appointments Click here to make an appointment. 1800 555 1661 Customer Service Centre HDB Hub 490 Lorong 6 Toa Payoh #09-11   HDB Hub Biz Three Lift Lobby 1 Singapore 310490   Opening Hours: Mon to Fri (8:30am to 6pm) Sat (8:30am to 1pm) Closed on Sun & Public Holidays Note: Issuance of queue tickets ends at 5pm on weekdays and 12pm on Saturdays. District Cooling & Heating Singapore District Cooling Enquries districtcooling@spgroup.com.sg Electric Vehicle Solutions EV Charging Solutions Enquiries 6916 7799 emobility@spgroup.com.sg Electricity, Gas & Solar Power Electricity Supply Interruption Electricity Service Centre (24-Hour Hotline) 1800 778 8888 Solar PV Enquiries powerfeedback@spgroup.com.sg Water Supply Interruption, Quality & Pressure Issues Public Utilities Board (24-Hour Hotline) 1800 225 5782 Worksite, Equipment or Service Quality Issues powerfeedback@spgroup.com.sg Gas Emergency Hotline 1800 752 1800 Replacement of Gas Meters +65 6671 7109 Residential Premises Gas Pipe Inspection Click here to make an appointment +65 6916 7940 gaspip@spgroup.com.sg Licensed Electrical Workers Purchase of Electricity Cable / Gas Pipe Plans +65 6916 5022 mea@spgroup.com.sg Installation / Replacement of Electrical Meters +65 6916 8555 +65 6671 7107 Endorsement of Substation Drawings +65 6916 8557 (East) +65 6916 8679 (West) Procurement of Transmission & Distribution Equipment & Cables +65 6916 8538 Technical Matters on Transmission & Distribution Equipment & Cables powerfeedback@spgroup.com.sg Search for Licensed Electrical Workers Click here to find a Licensed Electrical Worker. Notice for Commencement of Earthworks/ Registered Excavator Operator/Registered Earthworks Supervisor Applications +65 6916 5021 Training To reach Singapore Institute of Power and Gas for enquiries on training courses, you can email training-institute@spgroup.com.sg. Procurement To reach the SP Group Procurement team for enquiries on current/upcoming tender opportunities or technical support for the Supplier Relationship Management System, you can call +65 6916 8839 or email srmsupport@spgroup.com.sg. Careers To reach the SP Group Human Resource team for enquiries on job opportunities, scholarships or internships, you can email recruitment@spgroup.com.sg. Media Contacts For media related enquiries, please write to us here. Please note that your personal data may be shared with our partners and other relevant third parties - to enable them to follow-up and reply to you directly on your feedback. By provision of your personal particulars, you are deemed to have provided your consent to the collection, use or disclosure of your personal data for this purpose. Mailing Address SP Group 2 Kallang Sector Singapore 349277

FAQs eBusiness Portal 1. Do I need to personally submit documents to SP Group? All supporting documents required for your requests/applications are to be uploaded onto the eBusiness portal. You need not visit SP Group personally to submit documents. 2. Can I access the portal without creating a user account? No, you need a valid user account to access the portal. 3. How many user accounts can I create? You can only create one user account per email address (For LEWs accounts, there can only be one account per LEW licence number). To create a new account, go to the eBusiness portal login page and click “Create new account”. 4. How will I know that my user registration is successful? You will receive a confirmation email containing a link to reset your password if your registration is successful. If you do not receive the email in your inbox, please check your "spam" or "junk" folder. 5. Is the SP eBusiness Portal free to use? Yes, it is. 6. Am I able to delete my user account after creation? No, user accounts cannot be deleted once created. 7. Why is my user account locked? After your account has been activated, your account will be locked if you entered your password wrongly five times. 8. How I do unlock my account? You can reactivate your account by going to the eBusiness portal login page and click “Account login issues”. Select “My account is locked – unlock my account” option. Follow the on-screen instructions and you will receive an email containing a link to reset your password. 9. What should I do if I forget my username and password? Go to the eBusiness Portal login page and click “Account login issues”. Select “Forget User ID / Password” option. Follow the on-screen instructions and you will receive an email containing a link to reset your password. 10. What are the functionalities of the dashboard? You can submit new applications and requests, view progress, upload documents, view/edit applications and download forms in PDF (entering equipment data and submitting claims for SP Contractors/Consultants). 11. The eBusiness portal login page looks quite odd on my computer screen. This website is best experienced on Google Chrome, and Microsoft Edge.

Media Release Temasek Cares Extends Its 'Stay Prepared' Initiative To Help Build Community Resilience In Singapore Singapore, Monday 5 May 2014 Temasek Cares is partnering Singapore Power and Singapore Post to extend its "Stay Prepared" initiative by encouraging individuals and families to be prepared for emergencies. Conceived by Temasek Cares with Singapore Power to prompt individuals and families to be prepared well ahead of any emergencies, a total of 1.2 million "Stay Prepared" Starter Kits will be distributed by Singapore Power and Singapore Post to all households in Singapore from 6 to 12 May 2014. Each "Stay Prepared" Starter Kit contains three 3M™ N95 face masks, instructions on how to wear the masks and emergency contact numbers. About 17,000 Starter Kits will also be delivered to charity homes, and another 300,000 Kits have been prepared on standby for needy families in case of severe haze or flu pandemic emergencies. Mr Richard Magnus, Chairman of Temasek Cares, said, “Singapore is a safe city. However, unforeseen events may adversely impact us and our community from time to time. All of us – individuals, families, companies – have to be prepared. For this reason, Temasek Cares wants to help build the resilience of our community, through its "Stay Prepared" initiative. “Temasek Cares is very pleased to partner Singapore Power and Singapore Post for this initiative to provide "Stay Prepared" Starter Kits to every household in Singapore. The Starter Kit includes three N95 masks so that each household can have an initial stock in case of a flu pandemic or severe haze from the forest fires in the region. We hope the Starter Kits will prompt individuals and families to develop their own emergency plans. The Starter Kit with the emergency contact numbers and the N95 masks can be useful additions to their family or personal emergency grab bags.” Mr Magnus added, “The Starter Kits programme is a significant step to fulfill Temasek Cares‟ vision of a resilient Singapore community – one that is ready for the unexpected, responds effectively to crises and recovers quickly from adversity. We will continue to come alongside people and partners in Singapore to create greater awareness of additional ways to be prepared. We believe such community initiatives are a useful way to complement national and individual efforts to keep Singapore safe.” Tan Sri Mohd Hassan Marican, Chairman of Singapore Power, said, “At Singapore Power, it is mission critical to respond to emergencies swiftly, safely and effectively. This readiness enables us to power every household and business in Singapore with world-class reliability, round the clock. We would like to encourage emergency preparedness among the community, so that it becomes second nature to everyone.” Tan Sri Hassan added, “We have mobilised our meter readers and technicians to distribute the "Stay Prepared" Starter Kits. We are running a call centre to address public queries on this effort. In addition, our staff volunteers will be distributing 17,000 starter kits to more than 140 charity homes for the elderly, disabled and other residential facilities . We would like to touch all facets of society in this outreach.” Mr Lim Ho Kee, Chairman of Singapore Post said: “We are happy to be part of this nationwide community effort to help Singapore households stay prepared. Over the next few days, some 1,200 postmen and postwomen will distribute the "Stay Prepared" Starter Kits to every HDB and high-rise household. As a responsible and trusted national postal service provider, SingPost remains committed to deploy our last mile delivery capability and resources to help with such meaningful initiatives.” Singapore Power has set up a hotline where members of the public can get information about the delivery of the "Stay Prepared" Starter Kits. The delivery hotline (Tel: 1800-738-2000) will be in operation from Monday 5 May 2014, to Saturday 24 May 2014, from 8.00 am to 8.00pm daily. If the "Stay Prepared" Starter Kit cannot be delivered to a postal address, residents will receive a delivery advice with information on where they can collect their Starter Kits. The "Stay Prepared" Starter Kits programme and the umbrella "Stay Prepared" initiative are backed by the Temasek Emergency Preparedness Fund, which was established by Temasek Holdings with an endowment of S$40m in March 2014, as part of its 40th anniversary community initiative. More information on the 'Stay Prepared' initiative is available at www.stayprepared.sg. Useful tips on how individuals and families can prepare their own emergency grab bags can be found at www.e101.gov.sg. Health advisory on haze or other health hazards may be found at: www.moh.gov.sg www.moh.gov.sg/haze Weather, air and other climatic or pollution developments may be tracked on www.nea.gov.sg.   Additional Information About the ‘Stay Prepared’ initiative and the Temasek Emergency Preparedness Fund (TEPrep Fund) "Stay Prepared" is a Temasek Cares initiative to help people in Singapore be prepared for emergencies and crises, and build a more resilient community. Programmes under this initiative are supported by the Temasek Emergency Preparedness Fund launched in March 2014, as a Temasek community endowment to mark its 40th anniversary. "Stay Prepared" supports programmes that: Help people in Singapore be ready for a range of emergencies Build longer term capability and capacity of the community in emergency preparedness Provide assistance in emergencies Complement national efforts and foster collaboration with private sector partners, voluntary welfare organisations (VWOs) and community groups to achieve emergency preparedness. The first program under the "Stay Prepared" initiative was with KK Women‟s & Children‟s Hospital to help train staff and volunteers from interested VWOs to support children who have suffered trauma. For more information, please visit www.stayprepared.sg.   About Temasek Cares Temasek Cares CLG Ltd is a Temasek funded non-profit philanthropic organisation (NPPO) that aims to help improve the lives of underprivileged individuals, families and communities in Singapore; and to build the capability and capacity of all people in Singapore to be prepared for emergencies. Set up in 2009 as an Institution of a Public Character, it works in partnership with various voluntary welfare organisations, non-profit organisations, government agencies, Ministries and other institutions to support programmes that contribute to the well-being, dignity, livelihood, and emergency preparedness of its beneficiaries. For more information, please visit www.temasekcares.org.sg. About Singapore Power Singapore Power Limited is a leading energy and utility company in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia. The Singapore Power Group is wholly owned by Temasek Holdings (Private) Limited. In Singapore, more than 1.4 million industrial, commercial and residential customers benefit from Singapore Power‟s world class transmission, distribution and market support services. The networks in Singapore are amongst the most reliable and cost effective worldwide. In powering economies and improving quality of life, Singapore Power is committed to initiatives that help communities in need live independently and with dignity. These efforts include the Singapore Power Heartware Fund that reaches out to the needy elderly through a range of social service programmes. For more information, please visit www.singaporepower.com.sg. About Singapore Post Limited Singapore Post Limited (SingPost) is the national postal service provider in Singapore offering trusted communications through domestic and international postal services as well as end-toend integrated mail solutions covering secure data printing, letter-shopping, delivery and mailroom management, among others. As the trusted communications service provider for more than 150 years, SingPost today goes beyond physical postal communications to offer secure digital communications solutions as part of integrated solutions to its customers. With its competencies in mail, logistics and e-commerce, SingPost is able to offer integrated ecommerce logistics solutions tailored to customers‟ needs. Having one of the largest multichannel distribution networks in Singapore, regional operations in 12 countries and access to a global postal network of more than 220 countries/territories, SingPost is also well-positioned to provide end-to-end e-commerce logistics solutions such as warehousing, pick and pack, delivery and returns management for B2B, B2C and B2B4C customers in Singapore and the region. SingPost won the UPU-approved World Mail Award for People Management in June 2013 and was ranked the top postal agency in an Accenture report in March 2013. SingPost also gained international acclaim when it was bestowed the Service Provider of the Year 2012 award by Postal Technology International. SingPost is the only company to win to the Universal Postal Union‟s EMS Cooperative award for its Speedpost courier service every year since 2001. SingPost was listed on the Main Board of the Singapore Exchange in 2003. To learn more about SingPost, please visit www.singpost.com. About 3M 3M captures the spark of new ideas and transforms them into thousands of ingenious products. Our culture of creative collaboration inspires a never-ending stream of powerful technologies that make life better. 3M is the innovation company that never stops inventing. With $31 billion in sales, 3M employs 89,000 people worldwide and has operations in more than 70 countries. 3M Singapore is a wholly owned subsidiary of 3M Company. The company serves a wide range of consumer and industrial markets, which include electronics, health care, transport engineering, chemicals, building and construction, and consumer retail. 3M‟s presence in Singapore includes two manufacturing plants at Woodlands and Tuas, an R&D Center at Woodlands, and a Customer Technical Centre, laboratory and other supply chain and business operations based at Yishun. For more information on 3M, please visit www.3M.com.sg. About Temasek Holdings Temasek celebrates its 40th anniversary this year, with a community initiative endowment of S$40 million for the Temasek Emergency Preparedness Fund (“TEPrep Fund”). This endowment is to be managed by Temasek Cares, a non-profit philanthropic organisation, to support community initiatives for emergency preparedness. Temasek is a Singapore based investor with a portfolio of S$215 billion as at 31 March 2013. Iconic Singapore companies such as Singapore Power, Singapore Airlines, Singapore Telecommunications, PSA and DBS are among the Temasek Portfolio Companies (TPCs). Please visit www.temasek.com.sg to learn more about Temasek.

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The SP Group does not warrant and hereby disclaims all warranties of any kind, implied, express, or statutory, including but not limited to warranties: (a) as to the truth, accuracy, adequacy, completeness of reasonableness of the information and materials contained in or accessed through this Website and expressly disclaims liability for any errors in, or omissions from, such information and materials; (b) as to the title, merchantability, satisfactory quality, non-infringement of third party intellectual property rights, or fitness for any particular purpose of the information and materials on this Website, or this Website in general; and (c) that the contents available through this Website or any functions associated therewith will be uninterrupted or error-free, or that defects will be corrected or that this Website and the server is and will be free of all viruses and/or other harmful elements. The SP Group shall not be liable regardless of the form of action for any failure of performance system, server or connection failure, error, omission, interruption, breach of security, computer virus, malicious code, corruption, delay in operation or transmission, transmission error or unavailability of access in connection with your accessing this Website and/or using the online services even if the SP Group has been advised as to the possibility. In no event shall the SP Group be liable to you or any other party for any damages, losses, expenses or costs whatsoever (including without limitation, any direct, indirect, special, incidental or consequential damages, loss of profits or loss of opportunity) arising in connection with your use of this Website, or reliance on any information, materials or online services provided at this Website, regardless of the form of action, even if the SP Group had been advised as to the possibility of such damages. Access to other websites / hyperlinks For your convenience, this Website contains hyperlinks to websites which are owned, operated or maintained by third parties. Such linked websites are not under the control of the SP Group and the SP Group is not responsible for the contents of those websites and shall not be liable for any damages or loss arising from access to those websites. Furthermore, the hyperlinks provided in this website shall not be construed as an endorsement or verification of such linked websites or the contents therein by the SP Group. Use of the hyperlinks and access to such websites are entirely at your own risk. In no circumstances shall the SP Group be considered to be associated or affiliated with any trade or service marks, logos, insignia or other devices used or appearing on websites to which this Website is linked. Indemnity You hereby agree to indemnify and hold the SP Group harmless against all damages, losses, expenses and costs (including legal costs) suffered or incurred by the SP Group in connection with or arising from: (a) your access to this Website and/or the use of the online services; (b) any other party’s access of this Website and/or use of the online services using your user id and/or login password; (c) your breach of any of these Terms and Conditions; and/or (d) any other party’s breach of these Terms and Conditions where such party was able to access this Website and/or use the online services by using your user id and/or login password. Privacy Policy Your privacy is important to the SP Group. We are committed to maintaining the confidentiality of the personal information that you give us through this Website and/or by accessing and using our online services. 1. We collect personal information from you for the purposes of providing you with and improving the SP Group’s services. We use information in the file we maintain about you, and other information we obtain from your current and past activities on the Website to resolve disputes and troubleshoot problems. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your information to identify users using multiple user ids or aliases, if any. 2. Only authorised staff will have access to your personal information 3. To serve you well, we may from time to time work with other organisations including SP Group’s affiliates to offer other products and services to you. 4. You agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyze website usage, improve our content, product offerings and services, and customize our website's content, layout, and services. This may include using your information to contact you and deliver information to you that is targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings and communications relevant to your use of the Website. 5. Like most websites, we may use cookies to "remember" information about your preferences. You can set up your web browser to accept or reject cookies. 6. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you. 7. We use industry standard practices to safeguard the confidentiality of your personal identifiable information. The SP Group treats data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside our group of companies. However, please note that we cannot ensure that all of your private communications and other personally identifiable information will not be disclosed in ways not otherwise described in  these Terms and Conditions and/or the SP Group Personal Data Protection Policy (for example, in disclosing your personal data to law enforcement, regulatory or other government agencies, or to third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your information that they collect from our website). 8. The SP Group may disclose your personal data to law enforcement, regulatory or other government agencies, or to third parties. For example, certain aggregate information contained in your registration application or account may be disclosed when we believe that the disclosure is required to comply with the law; enforce or apply our Terms and Conditions and other agreements and/or policies (including the SP Group Personal Data Protection Policy); protect the rights, property or safety of our Website, our users or others. The foregoing includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Please note that this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information of customers for commercial purposes in violation of the commitments set forth in these Terms and Conditions and/or the SP Group Personal Data Protection Policy. With respect to the collection, use and disclosure of your personal data, the SP Group has prepared the SP Group Personal Data Protection Policy which explains what personal data the SP Group collects and the purposes for which your personal data will be collected, used and disclosed by the SP Group. The SP Group Personal Data Protection Policy, which shall be deemed incorporated into these Terms and Conditions, is available here. In the event of any inconsistency between the terms set out in these Terms and Conditions and the SP Group Personal Data Protection Policy and in so far as it relates to the collection, use and disclosure of personal data, the terms set out in the SP Group Personal Data Protection Policy shall prevail. If you have any questions, comments or requests for information regarding your personal data, please contact our SP Data Protection Office at: SP Data Protection Office SP Group  2 Kallang Sector   Singapore 349277 Email: dpo@spgroup.com.sg Amendments to these Terms and Conditions The SP Group reserves the right to amend these Terms and Conditions from time to time without prior notice to you. Should there be any amendments, the revised terms and conditions will be posted on this Website. By continuing to use this Website after such changes have been made, you acknowledge and agree you have read, understood and accept the changes.

Contact Us Online Enquiry Form SP Services - Enquiries on Utilities Account Open Electricity Market Select... Ticket Number I- Message* Attachment Upload your supporting documents [Optional] (Max 3 files, 4MB each. File type .pdf, .jpg, .jpeg, .png) Choose File No file chosen Contact Person* Contact Email* Contact Number* Utilities Account Number* Submit * denotes mandatory field By submitting this form, I hereby agree to SP Group to collect, use and disclose my information provided above, for the purpose of [i] responding to my inquiry, [ii] receiving relevant marketing information, and [iii] complying with all applicable laws and regulations, and business requirements, in accordance with SP Group's personal data protection policy at https://www.spgroup.com.sg/personal-data-protection-policy. Customers Billing & Retail To send us your written query, please click here Billing / Utilities Account Enquiries 1800 222 2333 Quality Service Manager 1800 235 2151 servicequality@spgroup.com.sg Open Electricity Market Enquiries 1800 233 8000 choice@spgroup.com.sg Gas Installation Appointments Click here to make an appointment. 1800 555 1661 Customer Service Centre HDB Hub 490 Lorong 6 Toa Payoh #09-11   HDB Hub Biz Three Lift Lobby 1 Singapore 310490   Opening Hours: Mon to Fri (8:30am to 6pm) Sat (8:30am to 1pm) Closed on Sun & Public Holidays Note: Issuance of queue tickets ends at 5pm on weekdays and 12pm on Saturdays. District Cooling & Heating Singapore District Cooling Enquries districtcooling@spgroup.com.sg Electric Vehicle Solutions EV Charging Solutions Enquiries 6916 7799 emobility@spgroup.com.sg Electricity, Gas & Solar Power Electricity Supply Interruption Electricity Service Centre (24-Hour Hotline) 1800 778 8888 Solar PV Enquiries powerfeedback@spgroup.com.sg Water Supply Interruption, Quality & Pressure Issues Public Utilities Board (24-Hour Hotline) 1800 225 5782 Worksite, Equipment or Service Quality Issues powerfeedback@spgroup.com.sg Gas Emergency Hotline 1800 752 1800 Replacement of Gas Meters +65 6671 7109 Residential Premises Gas Pipe Inspection Click here to make an appointment +65 6916 7940 gaspip@spgroup.com.sg Licensed Electrical Workers Purchase of Electricity Cable / Gas Pipe Plans +65 6916 5022 mea@spgroup.com.sg Installation / Replacement of Electrical Meters +65 6916 8555 +65 6671 7107 Endorsement of Substation Drawings +65 6916 8557 (East) +65 6916 8679 (West) Procurement of Transmission & Distribution Equipment & Cables +65 6916 8538 Technical Matters on Transmission & Distribution Equipment & Cables powerfeedback@spgroup.com.sg Search for Licensed Electrical Workers Click here to find a Licensed Electrical Worker. Notice for Commencement of Earthworks/ Registered Excavator Operator/Registered Earthworks Supervisor Applications +65 6916 5021 Training To reach Singapore Institute of Power and Gas for enquiries on training courses, you can email training-institute@spgroup.com.sg. Procurement To reach the SP Group Procurement team for enquiries on current/upcoming tender opportunities or technical support for the Supplier Relationship Management System, you can call +65 6916 8839 or email srmsupport@spgroup.com.sg. Careers To reach the SP Group Human Resource team for enquiries on job opportunities, scholarships or internships, you can email recruitment@spgroup.com.sg. Media Contacts For media related enquiries, please write to us here. Please note that your personal data may be shared with our partners and other relevant third parties - to enable them to follow-up and reply to you directly on your feedback. By provision of your personal particulars, you are deemed to have provided your consent to the collection, use or disclosure of your personal data for this purpose. Mailing Address SP Group 2 Kallang Sector Singapore 349277

本 地 首 辆 双 座 太 阳 能 汽 车 将 赴 澳 洲 参 加 挑 战 赛 姚 文 彬 新 加 坡 理 工 学 院 工 程 系 师 生 与 新 加 坡 能 源 公 司 携 手 研 制 的 本 地 首 辆 双 座 (Two-seater) 太 阳 能 汽 车 ——SunSPEC4, 下 月 将 赴 澳 大 利 亚 参 加 世 界 太 阳 能 汽 车 挑 战 赛 , 与 来 自 24 个 国 家 的 45 支 车 队 一 决 高 下 。 52 名 工 院 师 生 和 3 名 新 加 坡 能 源 公 司 (Singapore Power) 工 程 师 , 耗 时 近 2 年 打 造 的 SunSPEC4, 是 本 地 第 4 辆 太 阳 能 汽 车 , 但 却 是 首 辆 双 座 车 型 。 SunSPEC4 以 黑 色 为 主 , 在 设 计 上 呈 现 跑 车 式 的 流 线 型 。 车 身 采 用 坚 固 轻 盈 的 碳 纤 维 (carbon fibre), 长 4.5 米 , 宽 1.8 米 , 车 顶 的 太 阳 能 板 从 车 头 覆 盖 至 车 尾 。 车 重 220 公 斤 , 最 高 时 速 可 达 100 公 里 。 这 已 经 是 新 加 坡 第 3 次 参 加 世 界 太 阳 能 汽 车 挑 战 赛 , 但 是 , 今 年 我 们 将 首 次 参 与 双 人 挑 战 组 别 (Cruiser Class) 的 比 赛 。 这 次 比 赛 全 程 长 3000 多 公 里 , 以 澳 洲 北 部 达 尔 文 为 起 点 , 参 赛 车 队 要 以 不 超 过 6 天 的 时 间 到 达 阿 德 莱 德 。 新 能 源 早 前 宣 布 , 向 新 加 坡 理 工 学 院 赞 助 未 来 5 年 共 计 100 万 元 资 金 , 同 时 向 车 队 提 供 技 术 支 持 , 赞 助 车 队 参 与 本 届 以 及 未 来 两 届 世 界 太 阳 能 汽 车 挑 战 赛 。 新 能 源 风 险 管 理 主 任 , 同 时 也 是 新 加 坡 理 工 学 院 校 友 的 李 国 坚 (38 岁 ) 受 访 时 说 : “ 再 循 环 能 源 是 未 来 发 展 的 大 走 向 , 未 来 10 年 或 是 20 年 , 谁 也 说 不 准 , 但 是 太 阳 能 汽 车 未 来 很 有 可 能 会 在 市 场 上 出 现 。” 车 队 师 生 今 天 开 始 陆 续 飞 SunSPEC4 在 新 加 坡 理 工 学 院 的 跑 道 上 展 示 , 它 的 设 计 时 尚 前 卫 , 车 身 线 条 流 畅 , 外 型 酷 似 跑 车 。 ( 叶 振 忠 摄 ) 往 澳 洲 , 为 比 赛 做 准 备 。 谈 到 预 期 成 绩 , 新 加 坡 理 工 学 院 高 级 讲 师 兼 车 队 经 理 周 来 杰 (55 岁 ) 自 信 地 说 , 新 加 坡 有 望 在 双 人 挑 战 组 别 取 得 前 10 名 或 更 好 的 成 绩 。

23.02.2021 星 期 二 Tuesday 农 历 辛 丑 年 正 月 十 二 新 闻 03 “ 乐 善 公 司 ”(Company of Good) 是 一 项 属 于 全 爱 心 礼 包 · 美 食 暖 心 国 志 愿 服 务 与 慈 善 中 心 (NVPC)、 能 帮 助 企 业 更 好 地 回 馈 社 会 的 计 划 。 乐 善 公 司 于 2017 年 推 出 “ 乐 善 大 使 ”(Champions of Good), 旨 在 肯 定 公 益 活 动 上 有 杰 出 贡 献 的 企 业 。 乐 善 大 使 去 年 , 共 有 74 家 企 业 积 极 通 过 它 们 的 献 关 怀 资 源 、 才 能 与 人 脉 行 善 , 热 心 公 益 的 精 神 获 得 肯 定 , 数 目 比 之 前 多 出 两 成 , 首 度 获 认 可 的 有 23 家 公 司 。 本 期 邀 请 其 中 两 家 企 业 : 新 加 坡 能 源 集 团 (SP Group), 以 及 三 水 供 应 服 务 有 限 公 司 (Samsui Supplies and Services), 分 享 他 们 多 年 来 的 行 善 心 得 , 以 及 接 下 来 如 何 继 续 为 有 需 要 团 体 伸 出 援 手 。 文 / 林 佩 碧 图 / 受 访 者 、 档 案 照 新 加 坡 能 源 集 团 个 星 期 前 , 正 当 人 们 都 在 为 过 年 忙 得 三 不 亦 乐 乎 , 超 过 400 名 来 自 新 加 坡 能 源 集 团 的 义 工 不 忘 和 社 会 上 较 不 幸 一 群 分 享 节 日 的 喜 悦 。 在 集 团 迈 入 第 八 个 年 头 的 "Power Packs" 常 年 慈 善 活 动 上 , 他 们 为 逾 2000 个 有 需 要 家 庭 送 上 节 日 礼 包 , 里 面 除 了 有 米 、 罐 头 、 饮 料 和 新 年 糕 饼 等 食 品 , 今 年 还 特 别 增 加 了 " 关 怀 礼 包 ", 包 括 口 罩 , 洁 手 液 和 湿 纸 巾 等 防 疫 用 品 , 希 望 受 惠 者 都 能 过 个 既 快 乐 又 安 全 的 新 年 。 今 年 由 于 疫 情 的 关 系 , 义 工 们 在 参 与 活 动 时 必 须 谨 遵 防 疫 措 施 , 比 如 在 准 备 礼 包 时 确 保 每 组 不 超 过 8 人 , 派 送 礼 包 的 时 间 有 一 定 的 间 隔 , 以 及 全 程 都 戴 口 罩 等 。 尽 管 冠 病 疫 情 大 大 地 改 变 了 人 们 的 生 活 , 新 加 坡 能 源 的 行 善 脚 步 却 不 曾 停 职 员 感 到 自 豪 多 年 来 坚 持 行 善 , 使 得 新 能 源 在 2016 年 获 颁 “ 总 统 志 愿 服 务 及 慈 善 事 业 奖 ” 的 最 高 荣 誉 , 以 及 连 续 三 次 得 到 乐 善 大 使 的 表 扬 。 新 能 源 集 团 总 裁 黄 天 源 表 示 , 集 团 推 动 的 多 项 回 馈 社 会 的 策 略 与 计 划 , 与 集 团 改 善 人 们 生 活 素 质 的 宗 旨 一 致 , 而 通 过 不 同 途 径 鼓 励 职 员 持 续 行 善 , 集 团 希 望 这 种 精 神 最 终 成 为 职 员 的 DNA。 他 指 出 , 团 体 行 善 的 一 大 收 获 , 便 是 有 助 于 加 强 集 团 上 下 职 员 的 团 体 精 神 和 身 为 集 团 的 一 份 子 而 感 到 自 豪 。 黄 天 源 透 露 , 集 团 接 下 来 将 在 确 保 各 方 安 全 和 有 意 义 的 方 式 下 , 继 续 扩 大 和 深 化 各 种 有 利 于 国 人 的 计 划 和 活 动 。 他 说 :“ 即 使 在 充 满 挑 战 和 未 知 的 疫 情 期 间 , 我 们 的 回 馈 项 目 持 续 进 行 , 目 的 是 让 社 会 上 的 弱 势 个 人 和 群 体 能 继 续 获 得 援 助 和 关 怀 。” 送 礼 包 分 享 节 日 喜 悦 止 。 事 实 上 , 自 本 地 暴 发 疫 情 初 期 , 新 加 坡 能 源 就 加 入 淡 马 锡 基 金 会 倡 议 “ 未 雨 绸 缪 ” (Stayed Prepared) 计 划 。 去 年 , 集 团 的 义 工 们 帮 忙 派 发 500 毫 升 的 无 酒 精 免 洗 消 毒 洗 手 液 给 近 150 万 户 家 庭 。 此 外 , 新 能 源 还 通 过 每 个 月 发 给 160 万 个 用 户 的 账 单 , 附 上 各 种 与 防 疫 相 关 的 信 息 , 协 助 新 加 坡 社 群 应 对 冠 病 疫 情 。 行 善 活 动 多 元 化 新 能 源 集 团 的 行 善 宗 旨 是 通 过 持 续 回 馈 社 会 , 改 善 人 们 的 生 活 素 质 , 属 下 的 “ 心 能 源 义 工 ”(SP Heart Workers) 就 分 别 通 过 筹 集 善 款 和 从 事 志 愿 服 务 , 达 成 目 的 。 2005 年 成 立 的 “ 心 能 源 基 金 ”(SP Heartware Fund), 至 今 筹 得 的 款 项 超 过 1700 义 工 陪 伴 芽 笼 峇 鲁 乐 龄 中 心 老 人 做 早 操 。 万 元 。 该 基 金 的 款 项 来 自 新 能 源 职 员 , 伙 伴 和 公 众 的 捐 赠 。 新 能 源 也 为 职 员 的 捐 赠 做 出 一 元 对 一 元 的 配 对 。 集 团 旗 下 多 个 与 年 长 者 相 关 的 慈 善 活 动 都 由 此 基 金 拨 款 。 新 能 源 也 十 分 鼓 励 属 下 3500 名 职 员 当 义 工 , 不 但 提 供 一 天 的 义 工 假 , 义 工 的 活 动 也 十 分 多 元 化 , 除 了 上 述 的 分 送 食 品 礼 包 活 动 , 还 有 与 居 民 分 享 节 能 安 全 知 识 、 开 办 数 码 诊 所 、 陪 年 长 者 做 晨 运 等 , 以 吸 引 职 员 加 入 。 每 一 年 ,“ 心 能 源 义 工 ” 加 起 来 约 有 7000 个 义 务 工 作 小 时 。 以 他 们 在 大 巴 窑 西 - 马 里 士 他 乐 龄 活 动 中 心 的 活 动 为 例 , 过 去 三 年 ,“ 心 能 源 义 工 ” 每 周 都 准 时 为 那 里 的 老 人 送 上 两 顿 午 餐 , 每 年 提 供 的 午 餐 多 达 7200 顿 , 疫 情 期 间 也 不 例 外 。 �▲�“ 心 能 源 义 工 ” 在 新 年 前 为 2000 多 户 有 需 要 家 庭 送 上 礼 包 。 即 使 在 充 满 挑 战 和 未 知 的 疫 情 期 间 , 我 们 的 回 馈 项 目 持 续 进 行 , 目 的 是 让 社 会 上 的 弱 势 个 人 和 群 体 能 继 续 获 得 援 助 和 关 怀 。 —— 新 能 源 集 团 总 裁 黄 天 源 � 义 工 每 周 为 大 巴 窑 西 - 马 里 士 他 乐 龄 中 心 的 老 人 送 餐 。

bizSAFE CONVENTION 2015 C15 Spreading the message SP PowerGrid encourages its partners to make safety a priority by hazel tan SINCE becoming a bizSAFE Partner in 2010, SP Power- Grid has proactively recruited its contractors and subcontractors to join the bizSAFE programme. SP PowerGrid is a subsidiary of the Singapore Power Group. Established in 2003, it manages Singapore’s electricity and gas transmission and distribution networks, and has more than 1.4 million industrial, commercial and residential customers. “We value the safety of our contractor workers just as highly as that of our employees. We set safety targets for our contractors and work closely with them to make sure those targets are met,” says Mr Peter Leong (right), managing director of SP PowerGrid. “We conduct dialogues with contractors and collaborate with them to identify activities where the safety risk exposure is relatively higher,” he adds. For example, upon identifying that workers face a higher risk of leg injuries when working in the vicinity of heavy machinery — such as excavators and milling and patching machines — during roadwork, SP PowerGrid invested in rear-view cameras and additional mirrors to mitigate the risks and ensure workers operating these machines do not injure fellow workers when reversing. It also installed alarms, whose constant beeping alerts surrounding workers that the machines are in operation. “We will be installing closed-circuit television cameras to monitor critical worksites 24/7 to identify and rectify unsafe practices and to encourage safe behaviour in workers. “This would also facilitate the learning and sharing of incidents and near-misses,” adds Mr Leong. Training contractors In addition to operational measures, SP PowerGrid has developed its own Safety@SPPG programme for contractors’ workers, educating them on, say, how they should go about doing some common tasks safely. “One key example is roadwork. To ensure workers understand the material, we conduct the course in the native language of workers who are less conversant in English. “Since the launch of the programme in July last year, we have trained more than 1,500 workers,” says Mr Leong. Becoming a contractor or subcontractor for SP PowerGrid requires at least bizSAFE Level 4 certification. To date, SP PowerGrid has partnered with 134 of its contractors, and helped them obtain at least bizSAFE Level 4 certification. This commitment to contractor workers’ safety has earned SP PowerGrid the bizSAFE Partner Award for the first time this year. The award, presented by the Workplace Safety and Health (WSH) Council, recognises companies that have achieved commendable WSH performances. Mr Leong says: “Singapore Power constantly engages the public on safety issues and formulates safety measures in consultation with community stakeholders. “Before commencing on construction works at our cable tunnel sites, for example, our project officers embarked on months of intensive door-to-door engagement with nearby residents and schools,” he says. The feedback received helps his team finalise safety measures that will protect both workers as well as the community at large, he adds. SP PowerGrid has developed its own Safety@SPPG programme that addresses safety issues on common tasks contractors’ workers carry out. PHOTOS: SINGAPORE POWER