Singapore Institute of Power and Gas Gas Pipe Fitter Course Code: GPL05 OBJECTIVES Upon completion of this course, participants will be able to: • Describe hazards and importance of safety at work at gas distribution pipeline • List the fundamental of gas and the types of pipeline integrity testing • Apply the correct jointing and fitting methodology for Ductile Iron (DI) and Polyethylene (PE) gas pipes MAIN CONTENTS Theory • Fundamentals o Gas Properties – town gas and natural gas o Gas hazards and safety o Use of gas detector o Types of gas pipes – DI, PE and GI (Galvanised Iron) o Safety Precautions in handling live gas mains o Layout of gas pipe connection and symbols • Pressure Testing and Commissioning: o Pressure Test Instruments o Pressure Testing o Purging and charging in • Gas Leak Detection and Repair: o Operating of Gas Detector o Locating Gas leak o Repair & Maintenance of Leaking Gas Mains & Services Practical • Jointing of DI Pipes and Fittings o DI Pipes & Fittings o DI Pipe Tools & Equipment o Tightening of a Fitting eg. Bend or Cap o Tapping of Gas Mains o Insertion of Gas Bags o Use of Wask Bagging Equipment • Jointing of PEPipes and Fittings o PE Pipes & Fittings o PE Pipe Tools & Equipment o Cutting of PE Pipe for Connection o Joining of PE Pipe Connection o Squeezing and re-rounding of PE Pipe METHODOLOGY Lecture and practical session Note: SIPG reserves the right to amend any details relating to the course without prior notice. Contact Us: training-institute@spgroup.com.sg or +65 6916 9730 Ver 01.20 Singapore Institute of Power and Gas TARGET AUDIENCE Engineering and technical staff who are required to carry out gas pipeline design, construction and commissioning related work COURSE DETAILS Course Duration / Time 2 days (14 hours) / 8:30am – 5:30pm Assessment Yes Certification SIPG Certificate of Completion 1 PDU by PE Board 2 - Course Fee before Funding $1,400 w/o GST $1,498 with GST Course Fee after Funding 3 Not applicable - CLICK TO REGISTER 1 Participants must attain at least 75% attendance rate and pass the assessment. 2 Applicable to Professional Engineers registered in Professional Engineers Board (PEB) only. 3 Funding grant is available for Singapore Citizens and Permanent Residents only. Note: SIPG reserves the right to amend any details relating to the course without prior notice. Contact Us: training-institute@spgroup.com.sg or +65 6916 9730 Ver 01.20

Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 HDB 1-Room 81.28 87.54 87.29 84.83 81.86 87.86 87.69 83.11 84.19 79.07 78.29 77.04 HDB 2-Room 94.78 103.49 102.84 98.53 96.07 102.96 101.39 96.90 97.62 92.27 91.27 89.30 HDB 3-Room 120.33 132.29 128.10 124.29 121.74 129.94 128.83 123.83 123.57 117.18 114.72 112.98 HDB 4-Room 142.66 156.01 153.34 147.42 143.11 152.92 152.86 146.17 146.88 140.21 135.59 135.07 HDB 5-Room 151.97 165.19 162.85 156.27 149.96 161.67 162.41 156.08 156.45 149.31 142.48 144.01 HDB Executive 168.72 184.59 180.19 172.48 168.80 178.86 180.50 172.04 172.61 163.45 157.40 159.60 Apartment 179.66 198.71 191.52 184.01 175.50 181.94 191.11 186.36 183.84 175.37 163.41 158.33 Terrace 290.38 311.38 286.03 283.33 283.80 289.68 301.49 291.00 290.49 277.89 263.67 267.59 Semi-Detached 370.67 392.95 372.29 354.71 361.00 367.73 385.46 366.17 370.19 349.08 335.83 332.11 Bungalow 718.02 776.44 731.30 675.72 711.32 685.95 762.28 719.32 712.26 661.91 659.36 621.11 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 HDB 1-Room 71.92 78.05 78.52 76.28 73.55 78.77 78.62 74.36 75.37 70.55 69.80 67.47 HDB 2-Room 85.21 93.42 93.59 89.84 87.41 93.80 92.26 88.22 88.72 83.62 82.58 80.06 HDB 3-Room 107.06 118.11 115.38 112.09 109.70 116.95 115.78 111.35 111.05 105.02 102.49 100.23 HDB 4-Room 126.03 138.53 137.64 132.74 128.46 137.02 136.76 130.76 131.35 125.25 120.76 119.36 HDB 5-Room 133.43 145.81 145.63 140.07 134.00 144.16 144.59 138.87 139.24 132.77 126.41 126.62 HDB Executive 149.14 163.91 161.79 155.45 151.54 160.36 161.59 153.95 154.44 146.15 140.37 140.97 Apartment 155.96 175.31 171.33 164.80 156.02 161.06 169.18 164.23 161.75 154.01 142.43 135.55 Terrace 259.98 282.50 262.69 259.01 258.83 264.59 274.69 263.93 263.37 250.88 239.06 240.95 Semi-Detached 337.24 359.90 342.81 328.12 331.78 338.46 354.82 336.52 340.26 319.77 307.20 301.32 Bungalow 662.48 717.39 678.65 633.29 661.40 638.62 711.71 667.03 661.57 617.06 610.72 573.47 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

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Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks for anomalies in switchgears and transformers. Maizan Binte Abdullah performing condition monitoring checks. (Photo was taken before circuit breaker) When Maizan joined SP 38 years ago, she was doing something quite different. Learning and Adapting After completing her post-secondary education, Maizan started as an apprentice in the Electro Mechanical Maintenance Fitting department at the Public Utilities Board (PUB). Subsequently, she was posted to the Meters section to conduct meter maintenance activities. Maizan (in blue attire) and her former colleagues from Meters section enjoying a durian feast together. When PUB corporatised in 1995, she moved to SP where she continued with the Meters section for the next 14 years. She would have thought that would be her home for the rest of her career. However in 2019, she was seconded to CM. This change to field work seemed to be unsurmountable, having been in a deskbound administrative role for more than 20 years. “Given my age, I was very worried that I may not be able to cope with the demands of the new role. However, I recognised that I needed to move out of my comfort zone and acquire new skills to remain relevant,” shared Maizan. After going through training and with strong support from her team and the management, Maizan is settling so well at CM that she became the team lead for North Zone in the same year. A lifelong learner, Maizan completed her part-time Diploma in Engineering (Power Engineering) programme at Singapore Polytechnic in May 2020 under SP’s sponsorship. She soldiered on despite having to juggle her new role and studies. “There were times when I felt overwhelmed and felt like giving up. I am glad I had the support from my family, my boss and colleagues who encouraged me to persevere. This experience has been very enriching, and I look forward to continue growing!” exclaimed Maizan. Growing despite COVID-19 With this mindset, Maizan and her team continued to learn new ways of working to carry out their duties during the Circuit Breaker period. Maizan and her colleagues use handheld detectors to detect for abnormalities in the network. This is to prevent faults from developing and causing power disruptions. “Due to the need to minimise contact, we had to stagger our working hours. This is a challenge as CM relies heavily on teamwork. We also had to wear a mask when doing checks in the substation, which is an enclosed space and often hot and humid,” shared Maizan. However, Maizan takes it in her stride. She performs daily check-ins with her team members via instant messaging and tele-conferencing. With a sparkle in her eyes, she said, “Work is never the same every day. I take this as an opportunity to grow – to be stronger and better in managing change and future crises.” — 27 July 2020 TAGS LIFELONG LEARNERPEOPLE OF SPRELIABILITYCONDITION MONITORING YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=lifelong-learner Search Searchhttps://www.spgroup.com.sg/search?tag=condition-monitoring Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates and analyses recorded measurements and checks fo

2024 JANUARY Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 8-9: ECL04 High Voltage Distribution Cable Identification, Spiking & Fault Location 7 8 9 10 11 12 13 9-10: ERG01 SS638 Code of Practice for Electrical Installations 14 15 16 17 18 19 20 15, 16, 18: EPG07 Requirements for Installation & Commissioning of Grid-Tied Photovoltaic System 21 22 23 24 25 26 27 17-18: ENO63 Condition Monitoring Techniques for Distribution Switchgear & Transformer 28 29 30 31 22-24, 25, 26, 30: ENO62 Restore High Voltage Outages 29: GRG02 Gas Market Structure & Gas Network Code FEBRUARY Su Mo Tu We Th Fr Sa 1 2 3 1-2: ERG01 SS638 Code of Practice for Electrical Installations 4 5 6 7 8 9 10 19: ENO51 Distribution Switchboard Maintenance for Commercial and Industrial Low Voltage Installation 11 12 13 14 15 16 17 21-23: ECL05 High Voltage Cable Jointing Techniques 18 19 20 21 22 23 24 26: NEV03 Requirements and Implementation of Electric Vehicle Charging System 25 26 27 28 29 26-27: PDC208 Hydrogen Industry Masterclass 26-1 Mar: EPG12 Power Plant Operations and Performance (NEW COURSE + ) 28-29: PDC208 Hydrogen Industry Masterclass MARCH Su Mo Tu We Th Fr Sa 1 2 4-5: ERG05 Lightning and Lightning Protection 3 4 5 6 7 8 9 6-7: ESG08 Installation & Commissioning of Distribution Switchgear 10 11 12 13 14 15 16 11-12: EFD08 Singapore Electricity Network and Market 17 18 19 20 21 22 23 13-14: ESG06 Design, Installation & Testing of Electrical Switchboard & Supply Turn-On 24 25 26 27 28 29 30 18-19: ETF02 Operation & Maintenance of Distribution Transformer 31 20-21 & 27-28: EPG13 Managing Multiple Malfunctions in Power Plants & EPG14 Best Practices for Power Plant Optimisation (NEW COURSE + ) + Courses conducted using the latest Centralised Power Plant Simulator Updated: 04 Dec 2023 SINGAPORE INSTITUTE OF POWER AND GAS TRAINING CALENDAR JAN - MAR 2024 No. Course Code Course Title Duration (hr) Mode of Delivery Course Fee (1) Course Fee (after Funding) (2) (3) PDU (5) Click to download outline Upcoming Schedule 1 ECL04 High Voltage Distribution Cable Identification, Spiking & Fault Location 14 Face-to-Face $1,700 N.A. 14 Download 8 - 9 Jan 2 ECL05 High Voltage Cable Jointing Techniques 21 Face-to-Face $2,950 N.A. 21 Download 21 - 23 Feb 3 EFD08 Singapore Electricity Network and Market 14 Face-to-Face $720 $216 Pending Download 11 - 12 Mar 4 ENO51 Distribution Switchboard Maintenance for Commercial and Industrial Low Voltage Installation 7 Face-to-Face $800 N.A. 7 Download 19 Feb 5 ENO62 Restore High Voltage Outages 17.5 Face-to-Face $2,750 N.A. 15 Download 22 - 24 Jan Assesment: 24, 25, 26, 30 Jan 6 ENO63 Condition Monitoring Techniques for Distribution Switchgear & Transformer 14 Face-to-Face $1,400 $420 Pending Download 17 - 18 Jan 7 EPG07 Requirements for Installation & Commissioning of Grid-Tied Photovoltaic System 21 Face-to-Face $1,925 N.A. 13 Download 15, 16, 18 Jan 8 EPG12 Power Plant Operations and Performance (NEW COURSE + ) 35 Face-to-Face $3,500 $1,050 NIL Download 26 Feb - 1 Mar 9 EPG13 EPG14 Managing Multiple Malfunctions in Power Plants (NEW COURSE +# ) Best Practices for Power Plant Optimisation (NEW COURSE +# ) 14 14 Face-to-Face $1,400 $1,400 $420 $420 NIL Download 20 - 21 Mar 27 - 28 Mar 10 ERG01 SS638 Code of Practice for Electrical Installations 14 Face-to-Face $700 $210 13 Download Run 1: 9 - 10 Jan Run 2: 1 - 2 Feb 11 ERG05 Lightning and Lightning Protection 14 Face-to-Face $700 $210 13 Download 4 - 5 Mar 12 ESG06 Design, Installation & Testing of Electrical Switchboard & Supply Turn-On 14 Face-to-Face $1,600 N.A. 12 Download 13 - 14 Mar 13 ESG08 Installation & Commissioning of Distribution Switchgear 10.5 Face-to-Face $1,050 $315 9 Download 6 - 7 Mar 14 ETF02 Operation & Maintenance of Distribution Transformer 14 Face-to-Face $1,400 $420 14 Download 18 - 19 Mar 15 GRG02 Gas Market Structure & Gas Network Code 7 Face-to-Face $800 N.A. 6 Download 29 Jan 16 NEV03 Requirements and Implementation of Electric Vehicle Charging System 7 Face-to-Face $700 $210 Pending Download 26 Feb 17 PDC208 Hydrogen Industry Masterclass 14 Face-to-Face $2,200 $660 Pending Download Run 1: 26- 27 Feb Run 2: 28 - 29 Feb + Courses conducted using the latest Centralised Power Plant Simulator # Courses EPG13 and EPG14 are part of the Advanced Certificate in Power Plant Operations and Performance and both courses must be taken together, following the training dates stated in this training calendar Enterprise Transformation Project (NEW) SIPG offers implementation-led training and consultancy programme on Lean Methodologies that help enterprises strengthen business capabilities under the SkillsFuture Singapore Enterprise Transformation Project (ETP) initiative. Participating enterprises will enjoy programme fee funding of 90% for Small Medium Enterprises (SMEs) and 70% for Non-SMEs. Please contact SIPG at training-institute@spgroup.com.sg if you are interested to learn more. Important Notes: (1) Course fees are subject to prevailing GST. (2) Only Singapore Citizens, Permanent Residents & Long-Term Visit Pass Plus (LTVP+) Holders are eligible for Course Fee Funding (if any). (3) Funding grant is subject to funding agency's approval. (4) SkillsFuture Mid-Career Enhanced Subsidy only applicable for Singapore Citizens 40 years old and above. (5) PDU: Professional Development Unit awarded by Professional Engineers Board; PEB reserves the right to reject or adjust the PDUs awarded for each run. (6) Minimim class size is required to be met to start the class. Updated: 04 Dec 2023 SINGAPORE INSTITUTE OF POWER AND GAS TRAINING CALENDAR APR - JUN 2024 No. Course Code Course Title Duration (hr) Mode of Delivery Course Fee (1) Course Fee (after Funding) (2) (3) PDU (5) Click to download outline Upcoming Schedule UPCOMING COURSES 1 ECL06 Low Voltage Distribution Cables, Joints & Terminations 21 Face-to-Face $1,400 $420 19 Download 13 - 15 May 2 EFD02 Essential Test Instruments for Low Voltage 7 Face-to-Face $700 N.A. 4 Download Apr* 3 ENO39 Electrical Testing and Inspection for Non-Licensed Electrical Installation 7 Face-to-Face $700 N.A. 7 Download 16-May 4 EPG01 Overview of Power Generation Plant 7 Face-to-Face $700 $210 6 Download Apr* 5 EPG04 Power Plant Maintenance Principles & Strategies 14 Face-to-Face $1,400 $420 Pending Download 27 - 28 May 6 EPG06 Power Plant Efficiency 14 Face-to-Face $1,400 $420 Pending Download 8 - 9 May 7 EPG11 Power Plant Operations & Process Controls + 35 Face-to-Face $3,500 $1,050 Pending Download Apr* 8 EPG12 Power Plant Operations and Performance (NEW COURSE + ) 35 Face-to-Face $3,500 $1,050 NIL Download May * 9 EPG13 EPG14 Managing Multiple Malfunctions in Power Plants (NEW COURSE +# ) Best Practices for Power Plant Optimisation (NEW COURSE +# ) 14 14 Face-to-Face $1,400 $1,400 $420 $420 NIL Download Jun * 10 ERG01 SS638 Code of Practice for Electrical Installations 14 Face-to-Face $700 $210 13 Download 17 - 18 Apr 11 ERG06 Electrical Earthing Principles and Practices 7 Face-to-Face $350 $105 6 Download 16 Apr 12 ESG04 Operation & Maintenance of High Voltage Switchgear* 14 Face-to-Face $1,400 N.A. 13 Download 20 - 21 May 13 NEV03 Requirements and Implementation of Electric Vehicle Charging System 7 Face-to-Face $700 $210 Pending Download 22 Apr 14 NGD03 Introduction to Microgrid Systems 7 Face-to-Face $700 $210 4 Download Apr* 15 NGD04 Introduction to Energy Storage Systems 7 Face-to-Face $700 N.A. 6 Download Apr* + Courses conducted using the latest Centralised Power Plant Simulator # Courses EPG13 and EPG14 are part of the Advanced Certificate in Power Plant Operations and Performance and both courses must be taken together, following the training dates stated in this training calendar *To be confirmed, please contact SIPG. Enterprise Transformation Project (NEW) SIPG offers implementation-led training and consultancy programme on Lean Methodologies that help enterprises strengthen business capabilities under the SkillsFuture Singapore Enterprise Transformation Project (ETP) initiative. Participating enterprises will enjoy programme fee funding of 90% for Small Medium Enterprises (SMEs) and 70% for Non-SMEs. Please contact SIPG at training-institute@spgroup.com.sg if you are interested to learn more. Important Notes: (1) Course fees are subject to prevailing GST. (2) Only Singapore Citizens, Permanent Residents & Long-Term Visit Pass Plus (LTVP+) Holders are eligible for Course Fee Funding (if any). (3) Funding grant is subject to funding agency's approval. (4) SkillsFuture Mid-Career Enhanced Subsidy only applicable for Singapore Citizens 40 years old and above. (5) PDU: Professional Development Unit awarded by Professional Engineers Board; PEB reserves the right to reject or adjust the PDUs awarded for each run. (6) Minimim class size is required to be met to start the class. Updated: 04 Dec 2023 SIPG Centralised Power Plant Simulator SIPG’s newly launched courses conducted using the latest Centralised Power Plant Simulator Course Code Course Name Course Outline Upcoming Schedule (2024) EPG11 Power Plant Operations & Process Controls Download April * EPG12 Power Plant Operations and Performance Download 26 Feb - 1 Mar May * EPG13 Managing Multiple Malfunctions in Power Plants Download 20 - 21 Mar June * EPG14 Best Practices for Power Plant Optimisation Download 27 - 28 Mar June * Courses EPG13 and EPG14 are part of the Advanced Certificate in Power Plant Operations and Performance and both courses must be taken together, following the training dates stated in this training calendar. *To be confirmed, please contact SIPG EMA, WSG and SSG 104 58 9 *Figures accurate as of Dec 2023

MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 JULY TO 30 SEPTEMBER 2021 Singapore, 30 June 2021 – For the period from 1 July to 30 September 2021, electricity tariff (before 7% GST) will increase by an average of 3.8% or 0.84 cent per kWh compared with the previous quarter. This is due to higher cost of fuel for producing electricity by the power generation companies. For details on the four components of the electricity tariff, please refer to Appendix 1: Breakdown of Electricity Tariff. For households, the electricity tariff (before 7% GST) will increase from 22.55 to 23.38 cents per kWh for 1 July to 30 September 2021. The average monthly electricity bill for families living in HDB fourroom flats will increase by $3.04 (before 7% GST) (Appendix 3: Average monthly electricity bills of domestic consumers). *before 7% GST SP Group reviews the electricity tariffs every quarter based on guidelines set by the electricity industry regulator, Energy Market Authority (EMA). The tariffs shown in Appendix 2 have been approved by the EMA. Issued by: SP Group 2 Kallang Sector Singapore 349277 www.spgroup.com.sg Appendix 1 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: a) Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of fuel and power generation. The fuel cost is the cost of imported natural gas, which is tied to oil prices by commercial contracts. The cost of power generation covers mainly the costs of operating the power stations, such as the manpower and maintenance costs, as well as the capital cost of the stations. b) Network costs (paid to SP Group): This is to recover the cost of transporting electricity through the power grid. c) Market Support Services Fee (paid to SP Group): This is to recover the costs of billing and meter reading, data management, retail market systems as well as for market development initiatives. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q3 2021 TARIFF (before 7% GST) Market Admin & PSO Fee (No Change) 0.06¢/kWh (<1%) MSS Fee (No Change) 0.40¢/kWh (1.7%) Network %) Costs (No Change) 5.77¢/kWh (24.7%) Energy Costs (Increase by 0.83¢/kWh) 17.15¢/kWh (73.4%) ELECTRICITY TARIFFS FROM 1 JULY 2021 LOW TENSION SUPPLIES, DOMESTIC All units, ¢/kWh LOW TENSION SUPPLIES, NON-DOMESTIC All units, ¢/kWh HIGH TENSION SMALL (HTS) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh HIGH TENSION LARGE (HTL) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh EXTRA HIGH TENSION (EHT) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh Existing Tariff (without GST) New Tariff (without 7% GST) Appendix 2 New Tariff (with 7% GST) 22.55 23.38 25.02 22.55 23.38 25.02 10.90 10.90 11.66 16.35 16.35 17.49 19.54 20.44 21.87 11.85 12.51 13.39 0.59 0.59 0.63 10.90 10.90 11.66 16.35 16.35 17.49 19.32 20.22 21.64 11.84 12.50 13.38 0.59 0.59 0.63 9.33 9.33 9.98 14.00 14.00 14.98 18.42 19.31 20.66 11.74 12.40 13.27 0.48 0.48 0.51 AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS TARIFF WEF 1 JULY 2021 (before 7% GST) Appendix 3 Types of Premises Average monthly consumption per Customer Average Monthly Bill New Average Monthly Bill Average Change in Monthly Bill kWh $(a) $(b) $(b-a) % HDB 1 Room 141.62 31.94 33.11 1.17 3.7 HDB 2 Room 187.49 42.28 43.84 1.56 3.7 HDB 3 Room 269.45 60.76 63.00 2.24 3.7 HDB 4 Room 366.63 82.68 85.72 3.04 3.7 HDB 5 Room 424.84 95.80 99.33 3.53 3.7 HDB Executive 515.72 116.29 120.58 4.29 3.7 Apartment 560.81 126.46 131.12 4.66 3.7 Terrace 835.36 188.37 195.31 6.94 3.7 Semi-Detached 1,127.44 254.24 263.60 9.36 3.7 Bungalow 2,270.30 511.95 530.80 18.85 3.7 Average 415.68 93.74 97.19 3.45 3.7

Consumption_Gas Average consumption of Gas (kWh) Premises Types Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 HDB 1-Room 35 34 35 34 34 39 36 39 35 36 31 34 HDB 2-Room 36 34 35 35 35 37 35 38 37 36 33 34 HDB 3-Room 51 49 50 49 49 51 49 52 50 50 47 49 HDB 4-Room 63 61 62 60 60 63 62 65 62 62 58 60 HDB 5-Room 70 68 69 66 65 70 70 72 68 68 64 67 HDB Executive 74 72 73 69 68 75 74 77 73 72 69 71 Apartment 86 88 88 85 84 92 93 95 87 84 76 81 Terrace 105 107 108 108 99 108 107 107 103 105 96 100 Semi-Detached 120 117 120 117 115 124 121 123 117 120 116 120 Bungalow 198 206 202 179 195 192 202 205 195 186 188 177

Media Coverage Catch the latest news on SP All Years 01 Aug 2024 SP Group raises S$1 million through Community Chest for vulnerable seniors Source: The Business Times Online © SPH Media Limited. Permission required for reproduction. 12 Jul 2024 SingHealth, SP Group tie up to roll out EV chargers across SingHealth institutions Source: The Business Times © SPH Media Limited. Permission required for reproduction. 12 Jul 2024 SingHealth's hospitals, facilities to get up to 300 EV chargers by 2028 Source: The Straits Times © SPH Media Limited. Permission required for reproduction. 11 Jul 2024 SingHealth facilities to install up to 300 EV chargers by 2028 Source: Lianhe Zaobao Online © SPH Media Limited. Permission required for reproduction. 18 Jun 2024 SP Group to design district cooling, heating system for Chengdu development Source: The Business Times © SPH Media Limited. Permission required for reproduction. 27 May 2024 Geneo Science Park to adopt district cooling solution, to reduce carbon emissions by 20,000 tonnes over 30 years Source: Lianhe Zaobao © SPH Media Limited. Permission required for reproduction. 23 May 2024 SP Group and Qingdao Daneng collaborates on Shandong's first aquavoltaic project Source: Lianhe Zaobao © SPH Media Limited. Permission required for reproduction. 22 May 2024 SP Group partners Chinese environmental company to build 90MW aquavoltaic farm Source: The Business Times Online © SPH Media Limited. Permission required for reproduction. 14 May 2024 The Straits Times - Preparing a future-ready workforce Source: The Straits Times Online © SPH Media Limited. Permission required for reproduction. 07 May 2024 SP Group and CMB Financial Leasing reaches $1.53 billion strategic alliances to finance renewable energy solutions investments in China Source: Lianhe Zaobao Online © SPH Media Limited. Permission required for reproduction. 1 ... 8 9 10 ... 49

OverviewSRM PortalSupplier Code of ConductContact Us Procurement Doing business with SP SP Group is committed to doing business and conducting its operations with integrity, honesty and in compliance with all applicable laws and regulations. We require all our business associates to comply with SP Group's Supplier Code of Conduct. Supplier Code of Conduct Procurement SRM Portal Find out more about current and upcoming opportunities to work with us. SRM Portal Current Opportunities Enter our Supplier Relationship Management (SRM) Portal to find out more about current business opportunities. Need help with SP SRM Portal? Call +65 6916 8839 (0830-1230H, 1330-1700H on Mondays to Fridays, excluding Public Holidays) or email srmsupport@spgroup.com.sg. Find out more about the Terms & Conditions for the use of the SP SRM Portal here.  SRM Portal Safety Performance Criteria In line with SP Group’s principle of safety as our highest priority, SP Group is enhancing its tender evaluation framework to include a new Safety Performance criteria that takes into account the tenderer’s safety performance in their contracts with SP Group. This new Safety Performance criteria will be applied for all tenders called from 1 April 2022 onwards and will account for a minimum of 10% of the total evaluation score. The criteria will consider if the particular tenderer had safety incidents while executing their contracts with SP Group in the past 2 years. Any occurrence of incidents that results in fatality or serious injury may also render the tenderer ineligible for award of the contract. For more details, please refer to the policy document on the Safety Performance Criteria.  Contractor Performance Management System SP Group implemented the Contractor Performance Management System (CPMS) to strengthen its partnership with and improve the safety and quality performance of its contractors. Through the CPMS, SP Group aims to take a holistic approach to the selection of its contractors as part of enhancing procurement process, by looking at the performance of its contractors at a quarterly and annual basis and not only based on performance at each individual contract basis.  Contractor Performance Management System Policy FY25/26 Annual Result FY26/27 Quarterly Score Upcoming Opportunities All Categories Jun - Aug 2026 Supply and Installation of Overground Box (OGB) (2000 nos) DISTRIBUTION EQUIPMENT Jun - Jul 2026 Supply and Installation of 6.6kV / 22kV Transformer (1250 nos) DISTRIBUTION EQUIPMENT Aug - Dec 2026 Supply and Installation of 6.6kV / 22kV Switchgear (960 nos) DISTRIBUTION EQUIPMENT Oct - Dec 2026 Project Management Consultancy for 230kV and 400kV Cable Projects 230KV AND 400KV PROJECT MANAGEMENT CONSULTANCY Jul - Sep 2026 Supply and Installation of 66kV Power Cable (30 km) TRANSMISSION CABLES Jan - Mar 2027 Project Management Consultancy for 230kV and 400kV Cable Projects 230KV AND 400KV PROJECT MANAGEMENT CONSULTANCY Apr - Jun 2027 Supply and Delivery of 22kV T-Connectors  (500 sets) DISTRIBUTION CABLE JOINTS AND TERMINATION KITS Jan - Mar 2028 Supply and Installation of LV Board (2400A) (1500 nos) DISTRIBUTION EQUIPMENT Jan - Mar 2027 Supply and Delivery of 22kV 300mm2 CU Cables (1,500 km) DISTRIBUTION CABLES Jan - Mar 2027 Supply and Delivery of LV 185mm2 AL Cables (20 km) DISTRIBUTION CABLES 1 2 3 bizSAFE Certification --- bizSAFE is a programme that promotes workplace safety and health through the recognition of the organisation's safety efforts. With effect from 01 April 2014, all new contracts & contractors involved in SP engineering construction and building operations works must meet the minimum bizSAFE Level 4 certification & safety requirements. From 01 Oct 2021, the bizSAFE entry requirement shall be raised from bizSAFE Level 4 to bizSAFE Star. This shall apply to all Main Contractors participating in tenders advertised on or after 01 Oct 2021. The bizSAFE entry requirement for  all sub-contractors will also be raised from bizSAFE Level 4 to bizSAFE Star from 01 Oct 2022. This will allow additional time for sub-contractors to conform. Note: This does not apply to cable jointing or termination carried out by free-lance cable jointers; Ancillary work such as cable detection, survey works and third-party inspection works; Power turn-on by Licenced Electrical Worker; Supply and delivery; IT-related works (that does not involve electrical installation); and Consultancy services. Debarment Policy --- SP will only work with responsible contractors/suppliers. To protect stakeholders’ interest, SP will debar contractors/suppliers for criminal offences, ethics violations, poor performance, withdrawal of tenders and other serious contractual non-compliances. Debarred contractors will not be allowed to participate in any SP tenders during the debarment period. The debarment period typically ranges from 1 to 5 years, depending on the severity of the contractor/supplier infringements. At the end of the debarment period, debarred contractors/suppliers can apply to our Procurement branch to be qualified as an eligible tenderer again. The applications are subject to our approval.

Singapore Institute of Power and Gas Introduction to Code of Practice for Gas Installation (SS608:2015) and its Applications Course Code: GRG03 COURSE OBJECTIVES Upon completion of this course, participants will be able to: • Know the essential requirements for the safe and good practices in gas service work • Understand the design, materials, installation, testing, commissioning and maintenance of the gas installations and appliances MAIN CONTENTS • Introduction to SS608:2015 (Scope & applications) • Definitions • Design • Pipework • Materials • Installation • Testing & Commissioning • Inspection & Maintenance METHODOLOGY Lecture TARGET AUDIENCE Technical staff who wish to acquire knowledge and perform gas service work COURSE DETAILS Duration : 7 hours Mode of Delivery : Face-to-face or Synchronous E-learning Certification : SIPG Certificate of Completion PDU by PE Board : Pending Additional Requirement/s : Not applicable COURSE FEES Full Course Fee : S$800 (before GST) For Singapore Citizens/PR/LTVP+* : Not applicable For Singapore Citizens (40 years old and above) : Not applicable Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0323 Singapore Institute of Power and Gas ADDITIONAL REMARKS • Trainee must attain at least 75% attendance rate and pass the assessment to receive Certificate of Completion and funding grant (if applicable). • Subsidy of up to 70% is applicable for Singapore Citizens, Permanent Residents or Long-Term Visitor Pass Plus (LTVP+) Holders, subject to funding agency’s approval. • Enhanced subsidy of up to 90% is applicable for Singapore Citizens aged 40 years and above, subject to funding agency’s approval. Note that GST payable will be computed from fee after 70% funding. • Professional Development Unit (PDU) is applicable for Professional Engineers registered under the Professional Engineers (PE) Board only. • All published fees are subject to prevailing GST. CONTACT US For more information, please contact SIPG at +65 6916 7930 or email training-institute@spgroup.com.sg. OTHER SIPG COURSES For more courses, visit our website at: https://www.spgroup.com.sg/about-us/training or Scan the QR code below: Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0323

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Consumption_Elect Average consumption of Electricity (kWh) Premises Types Apr-23 May-23 Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 HDB 1-Room 127 142 152 147 145 143 146 144 135 126 126 132 HDB 2-Room 166 185 202 190 190 189 190 188 176 164 167 173 HDB 3-Room 242 270 288 271 272 269 274 269 247 236 241 250 HDB 4-Room 326 367 391 371 371 367 374 370 342 321 330 342 HDB 5-Room 381 428 456 437 434 427 437 436 401 367 381 399 HDB Executive 473 528 561 531 536 528 541 530 478 456 474 489 Apartment 465 543 585 546 514 515 537 541 483 430 435 486 Terrace 756 867 902 868 866 859 890 881 804 740 794 821 Semi-Detached 1,024 1,182 1,233 1,159 1,134 1,150 1,187 1,174 1,065 1,019 1,038 1,109 Bungalow 2,016 2,303 2,482 2,320 2,219 2,298 2,308 2,358 2,075 2,106 1,951 2,146

22 Jan 2014 For Immediate Release MEDIA RELEASE ADVISORY ON SCAM EMAIL 1. There have been reported cases of individuals receiving emails, asking recipients to click on an attached link to view their electricity bill. The Appendix contains a sample. 2. These email messages are not from SP Services. Recipients should not respond to the email, click on the hyperlink or provide their personal information. 3. Our investigations show that these emails have been sent randomly including to those who do not have utilities accounts with SP Services. No unauthorised access has been made into our systems. We would like to assure customers that utility accounts and personal information that reside in SP Services’ system have not been compromised. 4. SP Services has made a police report on the cases that have been brought to our attention. 5. For enquiries, please contact SP Services at 1800 222 2333 or email spservices@singaporepower.com.sg _______________________________________________________________________________________________________ Issued by: SP Services Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No : 199504470N www.spservices.com.sg SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N Appendix Scam emails Example 1 Example 2 From: "Accounting Control Division" Date: 18 January, 2014 5:07:50 am GMT+8 To: Subject: notification of electricity bill Hello Customer, Your annual kWh usage report for 2013 has been drawn up. You have exceeded your limit for electricity usage. If you wish to use a discounted energy tariff, please, discharge the indebtedness within 3 business days. To view your updated electricity bill, please, click here Good-bye Accounting Control Division SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N