MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 JANUARY TO 31 MARCH 2020 Singapore, 30 December 2019 – For the period from 1 January to 31 March 2020, electricity tariffs (before 7% GST) will increase by an average of 3.5% or 0.81 cent per kWh compared with the previous quarter. This is due to higher energy cost compared with the previous quarter. For households, the electricity tariff (before 7% GST) will increase from 23.43 to 24.24 cents per kWh for 1 January to 31 March 2020. The average monthly electricity bill for families living in four-room HDB flats will increase by $2.76 (before 7% GST) (see Appendix 3 for the average monthly electricity bill for different household types). Cents/kWh 25.00 24.00 23.00 22.00 21.00 20.00 19.00 18.00 17.00 16.00 15.00 Quarterly Household Electricity Tariff* 24.13 23.65 23.85 24.22 24.24 23.43 22.79 22.15 Apr - Jun '18 Jul - Sep '18 Oct - Dec '18Jan - Mar '19 Apr - Jun '19 Jul - Sep '19 Oct - Dec '19Jan - Mar '20 *before 7% GST SP Group reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs given in Appendix 1 have been approved by the EMA. Issued by: SP Group 2 Kallang Sector Singapore 349277 www.spgroup.com.sg Appendix 1 ELECTRICITY TARIFFS FROM 1 JANUARY 2020 LOW TENSION SUPPLIES, DOMESTIC All units, ¢/kWh LOW TENSION SUPPLIES, NON-DOMESTIC All units, ¢/kWh HIGH TENSION SMALL (HTS) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh HIGH TENSION LARGE (HTL) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh EXTRA HIGH TENSION (EHT) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh Existing Tariff (without GST) New Tariff (without 7% GST) New Tariff (with 7% GST) 23.43 24.24 25.94 23.43 24.24 25.94 8.90 8.90 9.52 13.35 13.35 14.28 20.85 21.76 23.28 12.71 13.28 14.21 0.59 0.59 0.63 8.90 8.90 9.52 13.35 13.35 14.28 20.63 21.54 23.05 12.70 13.27 14.20 0.59 0.59 0.63 7.87 7.87 8.42 11.81 11.81 12.64 19.72 20.62 22.06 12.60 13.16 14.08 0.48 0.48 0.51 Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: a) Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of fuel and power generation. The fuel cost is the cost of imported natural gas, which is tied to oil prices by commercial contracts. The cost of power generation covers mainly the costs of operating the power stations, such as the manpower and maintenance costs, as well as the capital cost of the stations. b) Network costs (paid to SP PowerAssets): This fee is reviewed annually. This is to recover the cost of transporting electricity through the power grid. c) Market Support Services Fee (paid to SP Services): This fee is reviewed annually. This is to recover the costs of billing and meter reading, data management, retail market systems as well as for market development initiatives. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q1 2020 TARIFF (before 7% GST) Market Admin & PSO Fee (No Change) 0.06¢/kWh (<1%) MSS Fee (No Change) 0.40¢/kWh (1.7%) %) Network Costs (No Change) 5.44¢/kWh (22.4%) Energy Costs (Increase by 0.81¢/kWh) 18.34¢/kWh (75.7%) Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF WEF 1 JANUARY 2020) (before 7% GST) Types of Premises Average monthly consumption per Customer Average Monthly Bill New Average Monthly Bill Average Change in Monthly Bill kWh $(a) $(b) $(b-a) % HDB 1 Room 125.84 29.48 30.50 1.02 3.5 HDB 2 Room 168.47 39.47 40.84 1.37 3.5 HDB 3 Room 249.72 58.51 60.53 2.02 3.5 HDB 4 Room 340.08 79.68 82.44 2.76 3.5 HDB 5 Room 395.84 92.75 95.95 3.20 3.5 HDB Executive 485.11 113.66 117.59 3.93 3.5 Apartment 530.96 124.40 128.70 4.30 3.5 Terrace 803.92 188.36 194.87 6.51 3.5 Semi-Detached 1,084.08 254.00 262.78 8.78 3.5 Bungalow 2,254.95 528.33 546.60 18.27 3.5 Average 396.44 92.89 96.10 3.21 3.5

FAQs eBusiness Portal 1. Do I need to personally submit documents to SP Group? All supporting documents required for your requests/applications are to be uploaded onto the eBusiness portal. You need not visit SP Group personally to submit documents. 2. Can I access the portal without creating a user account? No, you need a valid user account to access the portal. 3. How many user accounts can I create? You can only create one user account per email address (For LEWs accounts, there can only be one account per LEW licence number). To create a new account, go to the eBusiness portal login page and click “Create new account”. 4. How will I know that my user registration is successful? You will receive a confirmation email containing a link to reset your password if your registration is successful. If you do not receive the email in your inbox, please check your "spam" or "junk" folder. 5. Is the SP eBusiness Portal free to use? Yes, it is. 6. Am I able to delete my user account after creation? No, user accounts cannot be deleted once created. 7. Why is my user account locked? After your account has been activated, your account will be locked if you entered your password wrongly five times. 8. How I do unlock my account? You can reactivate your account by going to the eBusiness portal login page and click “Account login issues”. Select “My account is locked – unlock my account” option. Follow the on-screen instructions and you will receive an email containing a link to reset your password. 9. What should I do if I forget my username and password? Go to the eBusiness Portal login page and click “Account login issues”. Select “Forget User ID / Password” option. Follow the on-screen instructions and you will receive an email containing a link to reset your password. 10. What are the functionalities of the dashboard? You can submit new applications and requests, view progress, upload documents, view/edit applications and download forms in PDF (entering equipment data and submitting claims for SP Contractors/Consultants). 11. The eBusiness portal login page looks quite odd on my computer screen. This website is best experienced on Google Chrome, and Microsoft Edge.

Singapore Institute of Power and Gas Requirements and Implementation of Electric Vehicle Charging System Course Code: NEV03 COURSE OBJECTIVES This course refers to the Technical Reference for Electric Vehicle Charging System (TR 25-1:2022) Upon completion of this course, participants will be able to: • Explain the setup of an EV charging system • Highlight the EV charging system requirements stated in TR 25 • Understand the role and responsibilities of a Skilled Person and Equipment Specialist • Describe the procedures in installation, testing, and commissioning of EV charging systems MAIN CONTENTS • Setup of EV charging system o Components of EV Supply Equipment (EVSE) o Types and charging modes of EV charging system • EV charging system standard TR 25 o Classification and functions of EV charging system o Technical and safety requirements for EV charging system • Understand the role and responsibilities of Skilled Person and Equipment Specialist • Installation of EV charging system o Project planning and implementation o Technical and safety considerations • Testing and Commissioning of EV charging system o Tests and checks to be conducted o Documentation to be prepared METHODOLOGY Lecture and practical session TARGET AUDIENCE Engineering and technical staff involved in the installation, commissioning, operation and maintenance of EV charging stations COURSE DETAILS Duration : 7 hours Instructional Method : Face-to-face or Synchronous E-learning Certification : SIPG Certificate of Completion PDU by PE Board : Pending Additional Requirement/s : NIL COURSE FEES Full Course Fee : S$700 (before GST) For Singapore Citizens/PR/LTVP+* : S$210 (before GST) For Singapore Citizens (40 years old and above) : S$70 (before GST) Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0523 Singapore Institute of Power and Gas ADDITIONAL REMARKS • Trainee must attain at least 75% attendance rate and pass the assessment to receive Certificate of Completion and funding grant (if applicable). • Subsidy of up to 70% is applicable for Singapore Citizens, Permanent Residents or Long-Term Visitor Pass Plus (LTVP+) Holders, subject to funding agency’s approval. • Enhanced subsidy of up to 90% is applicable for Singapore Citizens aged 40 years and above, subject to funding agency’s approval. Note that GST payable will be computed from fee after 70% funding. • Professional Development Unit (PDU) is applicable for Professional Engineers registered under the Professional Engineers (PE) Board only. • All published fees are subject to prevailing GST. CONTACT US For more information, please contact SIPG at +65 6916 7930 or email training-institute@spgroup.com.sg. OTHER SIPG COURSES For more courses, visit our website at: https://www.spgroup.com.sg/about-us/training or Scan the QR code below: Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0523

▲ 社 会 及 家 庭 发 展 部 长 兼 卫 生 部 第 二 部 长 马 善 高 ( 穿 戴 蓝 绿 色 口 罩 者 ) 今 早 在 淡 滨 尼 8 道 第 878A 座 组 屋 底 层 , 听 新 能 源 集 团 职 员 讲 解 新 装 置 的 水 电 用 量 电 子 显 示 屏 有 哪 些 功 能 。 学 习 如 何 节 能 减 碳 淡 滨 尼 5 座 组 屋 安 装 水 电 显 示 屏 宋 慧 纯 报 道 hcsong@sph.com.sg 庄 耿 闻 摄 影 淡 滨 尼 的 五 座 组 屋 约 633 户 家 庭 可 率 先 透 过 安 装 在 组 屋 底 层 电 梯 口 的 电 子 显 示 屏 , 了 解 整 座 组 屋 的 水 电 使 用 量 及 碳 排 放 数 据 , 学 习 如 何 进 一 步 节 能 减 碳 。 社 会 及 家 庭 发 展 部 长 兼 卫 生 部 第 二 部 长 马 善 高 希 望 , 未 来 五 年 内 可 陆 续 在 淡 滨 尼 市 镇 所 有 住 宅 大 楼 安 装 上 述 显 示 屏 , 让 居 民 携 手 朝 更 永 续 的 生 活 方 式 迈 进 。 安 装 水 电 用 量 电 子 显 示 屏 的 试 验 计 划 , 是 由 淡 滨 尼 市 镇 理 事 会 和 新 能 源 集 团 在 淡 马 锡 及 永 续 发 展 与 环 境 部 的 支 持 下 推 行 。 淡 滨 尼 是 首 个 安 装 这 类 设 施 的 市 镇 。 显 示 屏 上 的 数 据 每 四 小 时 更 新 一 次 , 记 录 过 去 24 小 时 整 座 组 屋 耗 费 多 少 能 源 , 以 及 相 较 于 过 去 一 周 , 整 体 水 电 用 量 的 差 距 。 显 示 屏 也 附 上 居 民 可 参 考 的 节 能 减 碳 小 知 识 。 已 使 用 新 能 源 水 电 (SP Utilities) 应 用 监 控 自 家 水 电 用 量 的 居 民 也 可 扫 描 显 示 屏 上 QR 码 , 回 答 与 节 能 减 碳 知 识 有 关 的 趣 味 题 。 率 先 安 装 水 电 用 量 显 示 屏 的 五 座 组 屋 分 别 为 淡 滨 尼 8 道 第 878A 座 、43 街 第 496C 座 、21 街 第 270 座 、8 道 第 868A 座 和 11 街 第 101 座 组 屋 。 下 个 月 , 第 879A 座 、9 道 第 496D、21 街 第 271 座 、8 道 第 869A 座 和 11 街 第 103 座 组 屋 也 将 安 装 显 示 屏 。 马 善 高 受 访 时 以 用 水 量 为 例 指 出 , 本 地 目 前 每 人 每 天 的 用 水 量 约 140 公 升 。 长 远 来 看 , 希 望 到 了 2030, 可 将 每 人 每 天 的 用 水 量 减 至 130 公 升 。 若 要 达 到 上 述 目 标 , 大 家 需 要 做 的 还 很 多 , 但 首 要 任 务 就 是 让 居 民 了 解 相 较 于 他 人 , 用 水 量 差 距 是 多 少 , 也 了 解 他 们 能 如 何 节 省 用 水 。 他 希 望 , 提 供 居 民 水 电 用 量 的 数 据 能 鼓 励 居 民 养 成 良 好 习 惯 , 减 少 用 水 和 能 源 耗 费 , 以 及 减 少 浪 费 。 市 镇 会 能 及 时 发 现 漏 水 或 偷 用 水 电 水 电 用 量 电 子 显 示 屏 数 据 有 助 市 镇 会 及 时 发 现 是 否 有 异 常 情 况 , 及 时 处 理 。 马 善 高 举 例 , 不 论 是 整 座 组 屋 的 水 电 供 应 受 干 扰 , 还 是 出 现 漏 水 、 有 人 可 能 偷 用 水 电 等 情 况 , 市 镇 会 可 以 知 道 是 否 水 电 用 量 出 现 异 常 , 并 直 接 到 那 座 组 屋 查 看 。 “ 我 们 可 以 了 解 异 常 情 况 何 时 发 生 、 为 何 发 生 并 解 决 问 题 。” 住 在 淡 滨 尼 8 道 第 878A 座 组 屋 的 张 希 豪 (18 岁 , 学 生 ) 目 前 已 每 月 透 过 新 能 源 水 电 应 用 监 控 自 家 的 水 电 用 量 情 况 。 如 果 某 个 月 的 用 量 上 升 了 , 他 们 一 家 就 会 探 讨 如 何 减 低 用 量 , 这 些 努 力 有 时 会 为 这 家 人 省 下 每 月 约 10 至 20 元 的 水 电 费 。 他 说 , 新 安 装 的 显 示 屏 列 出 的 水 电 用 量 图 表 , 有 助 他 了 解 整 座 组 屋 的 使 用 量 。 如 果 整 体 使 用 量 增 加 了 , 他 会 尝 试 看 看 是 否 能 减 低 用 量 , 为 永 续 环 境 尽 一 份 力 。

Consumption_Gas Average consumption of Gas (kWh) Premises Types Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 HDB 1-Room 38 35 34 33 35 35 34 35 34 34 39 36 HDB 2-Room 40 37 34 34 36 36 34 35 35 35 37 35 HDB 3-Room 56 50 48 47 51 51 49 50 49 49 51 49 HDB 4-Room 69 62 58 58 62 63 61 62 60 60 63 62 HDB 5-Room 77 68 64 63 69 70 68 69 66 65 70 70 HDB Executive 82 73 68 68 72 74 72 73 69 68 75 74 Apartment 93 80 76 77 82 86 88 88 85 84 92 93 Terrace 114 93 97 98 98 105 107 108 108 99 108 107 Semi-Detached 130 117 105 115 115 120 117 120 117 115 124 121 Bungalow 234 209 168 197 185 198 206 202 179 195 192 202

Underground wonders RELIABILITY Just picture this, to build an underground MRT station in an area with restricted space, cables would have to be diverted temporarily and rediverted again to a permanent corridor when construction is completed,” explains Hasinah Binte Mohamed Amin, Principal Engineer, MRT Diversion Unit (MRTU).  These projects are massive undertakings. “An example is the Cross-Regional Line, which will run for 50km underground. You can imagine the magnitude of this task,” exclaims Hasinah. Read this CNA feature story on how Hasinah and her team are paving the way for national infrastructure projects such as new MRT lines and expressways: https://www.channelnewsasia.com/brandstudio/spgroup/undergroundwonders   TAGS RELIABILITY YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels

即 时 新 加 坡 新 能 源 与 招 银 金 租 达 成 15.3 亿 元 战 略 合 作 支 持 中 国 可 再 生 能 源 项 目 李 娅 宁 发 布 /2024 年 5 月 08 日 12:54 PM 新 加 坡 能 源 集 团 与 招 银 金 租 星 期 三 达 成 15.3 亿 元 战 略 合 作 。 图 为 新 加 坡 能 源 集 团 首 席 财 务 官 龙 慧 琪 ( 左 后 )、 新 加 坡 能 源 集 团 中 国 区 总 裁 钟 志 明 ( 左 前 )、 招 银 金 租 党 委 书 记 张 诚 ( 右 后 ) 和 招 银 金 租 党 委 委 员 兼 副 总 裁 杜 毅 ( 右 前 )。( 新 加 坡 能 源 集 团 提 供 ) 新 加 坡 能 源 集 团 (SP Group) 与 招 商 银 行 旗 下 招 银 金 融 租 赁 有 限 公 司 ( 简 称 招 银 金 租 ) 达 成 80 亿 元 人 民 币 ( 约 15 亿 3000 万 新 元 ) 规 模 的 战 略 合 作 。 新 加 坡 能 源 集 团 星 期 三 (5 月 8 日 ) 发 文 告 宣 布 这 一 消 息 。 在 这 一 合 作 中 , 招 银 金 租 将 提 供 有 竞 争 力 的 融 资 服 务 , 支 持 新 加 坡 能 源 集 团 在 中 国 推 广 可 再 生 能 源 解 决 方 案 。 根 据 合 作 协 议 , 未 来 三 年 , 双 方 将 重 点 关 注 新 加 坡 能 源 集 团 在 中 国 的 目 标 项 目 , 并 进 行 全 方 位 业 务 合 作 , 包 括 集 中 式 光 伏 电 站 项 目 、 全 额 上 网 和 自 发 自 用 的 分 布 式 光 伏 电 站 项 目 、 储 能 项 目 , 以 及 区 域 集 中 供 冷 供 热 项 目 等 。 新 加 坡 能 源 集 团 是 淡 马 锡 旗 下 全 资 子 集 团 。 截 至 目 前 , 新 加 坡 能 源 集 团 在 中 国 已 锁 定 光 伏 发 电 项 目 超 过 1.3 吉 瓦 (GW)、 区 域 供 冷 项 目 逾 5 万 8000 冷 吨 (refrigeration ton)。

Singapore Institute of Power and Gas Gas Market Structure and Gas Network Code Course Code: GRG02 COURSE OBJECTIVES Upon completion of this course, participants will be able to: • Describe the gas market structure in Singapore • Interpret the Gas Network Code (GNC) issued by the Energy Market Authority (EMA) • Describe the roles and responsibilities of EMA, designated gas transporter and the relevant gas shippers • Explain the contractual agreement between gas transporters and shippers • Apply the rules and requirements for gas transportation MAIN CONTENTS • Overview of Natural Gas and LNG Developments in Singapore • Overview of Natural Gas Transmission Network • Gas Market Regulatory Framework • Introduction to Gas Network Code & Defined Terms • System Capacity Right • Nomination & Operating Schedule • Quantities, Commodity Variances and Pipeline Imbalances • System Offtake Point Administration • Metering • System Stress • Scheduling Procedure and Methodology • Invoicing and Payment METHODOLOGY Lecture TARGET AUDIENCE Engineering, technical, and administrative staff who are involved with the Gas Market and planning work COURSE DETAILS Duration : 7 hours Mode of Delivery : Face-to-face or Synchronous E-learning Certification : SIPG Certificate of Completion PDU by PE Board : 6 Additional Requirement/s : Not applicable COURSE FEES Full Course Fee : S$800 (before GST) For Singapore Citizens/PR/LTVP+* : Not applicable For Singapore Citizens (40 years old and above) : Not applicable Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0323 Singapore Institute of Power and Gas ADDITIONAL REMARKS • Trainee must attain at least 75% attendance rate and pass the assessment to receive Certificate of Completion and funding grant (if applicable). • Subsidy of up to 70% is applicable for Singapore Citizens, Permanent Residents or Long-Term Visitor Pass Plus (LTVP+) Holders, subject to funding agency’s approval. • Enhanced subsidy of up to 90% is applicable for Singapore Citizens aged 40 years and above, subject to funding agency’s approval. Note that GST payable will be computed from fee after 70% funding. • Professional Development Unit (PDU) is applicable for Professional Engineers registered under the Professional Engineers (PE) Board only. • All published fees are subject to prevailing GST. CONTACT US For more information, please contact SIPG at +65 6916 7930 or email training-institute@spgroup.com.sg. OTHER SIPG COURSES For more courses, visit our website at: https://www.spgroup.com.sg/about-us/training or Scan the QR code below: Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0323

Particulars of Electrical Installation FORM CERTIFICATE OF COMPLIANCE Name of Consumer: _______________________________________________________________ Address of Installation: _____________________________________________________________ _____________________________________________________________________________ Electrical Installation Licence No.: ____________________ MSS Account No.: ___________________ Approved load & Supply Voltage: ___________________ kW ___________________ Volts Generator(s) Installed: Operated in parallel with PowerGrid’s network No. of Generator(s): ________ Rating: _________kVA Standby Generator No. of Generator(s): ________ Rating: _________kVA Not Applicable Electrical Installation Design Certification I certify that the design of the above-mentioned electrical installation complies with the requirements of the Electricity (Electrical Installations) Regulations 2002 and the relevant Singapore Standard Code of Practice. With the certification of compliance by the LEW responsible for the installation work as shown below, I hereby request for the energisation of the supply line to the said electrical installation on _________________ (date). ___________ __________ Name & Signature of LEW responsible Licence No. Date for design of electrical installation* Electrical Installation Inspection Certification I have supervised the work of the above-mentioned electrical installation and hereby certify that the electrical installation complies with the requirements of the Electricity (Electrical Installations) Regulations 2002 and the relevant Singapore Standard Code of Practice. I further certify that the technical requirements as stipulated by the person responsible for turning on the switchgear which controls the supply of electricity to the said electrical installation have been complied with. ___________ __________ Name & Signature of LEW responsible Licence No. Date for electrical installation work* *The same LEW may perform both design and installation work for the electrical installation. Copy to: Market Support Services Licensee REF: E(EI)Reg5(2)

Reschedule of Appointment (Supply Turn-on/ Cut-off/ Meter Reading) Please read this before filling up the form: • Supply Turn-on/ Meter Reading Appointment For electricity supply turn-on, please wait for our technician to inspect the premises at the appointed time. For water supply turn-on, you need not be present if your water meter is outside the premises. * For gas supply turn-on/ installation, please call City Energy at 1800-5551661 for the rescheduling of appointment and wait for the technician at the premises at the appointed time. ** Meter Reading appointment applies to premises with existing supplies. You need not be present if your meters are outside the premises. • Supply Cut-off Appointment You need not be present if your meters are outside the premises. • City Energy charges a fee for supply turn-on / cut-off / gas appliances disconnection. Please refer to their website at www.cityenergy.com.sg for more information. • Express service can be arranged within the same day at a fee of $64.80 (inclusive of GST) but is subject to availability and schedule. Express service is not available for supply turn-on and cut-off at premises with electricity supply capacity exceeding 45kVA, water meter with piping more than 15mm or commercial gas. • Rescheduling of appointment for residential account under personal name is available online. If you wish to reschedule your appointment, simply visit https://services.spservices.sg/#/rescheduleAppointment to submit your request. Customer Request 1. Type of Appointment Supply Turn-on/ Meter Reading Appointment** (Please refer to information above) Supply Cut-off 2. Utility Account Number Premises Address ____________________________________________________________________ ______________________________________ S 3. Please tick the service(s) you would like to reschedule All Electricity Water Gas* (Please refer to information above) Original Appointment Date/ Time (if any) ____________ (dd/mm/yyyy) ____________ (hh:mm to hh:mm) Date to Reschedule to ____________ (dd/mm/yyyy) (For next business day service, please submit your request before 3pm on Weekdays or 12pm on Saturdays) Removal of Electricity meter(s)/ cables/ wires # (For commercial premises only) # Delete where applicable Note: Cables/ wires will be removed within 7 business days after the electricity supply has been cut-off. For JTC/HDB Industrial Premises, after the electricity supply at your premises is cut-off by SP Services personnel, please arrange for the meters to be returned to SP PowerGrid. ___________________________ Customer’s Signature/Date For accounts registered under companies, the signature of its legal/authorized representative of the company and the company’s rubber stamp imprint are required. Name: _______________________________ (of account holder or the person signing for the company) Handphone Number: Other Contact Number: For Internal Use Documents received by: Meters are inside Staff’s Signature/Stamp/Date Appointment Date : ___________ Time : ____________ Walk-in: 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 Hotline: 1800-2222333 Website: www.spgroup.com.sg Version 2.6 / 12/ 22

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 HDB 1-Room 143 146 144 135 126 126 132 150 152 149 140 151 HDB 2-Room 189 190 188 176 164 167 173 199 199 195 183 198 HDB 3-Room 269 274 269 247 236 241 250 292 285 277 264 283 HDB 4-Room 367 374 370 342 321 330 342 398 396 383 360 385 HDB 5-Room 427 437 436 401 367 381 399 463 466 448 416 447 HDB Executive 528 541 530 478 456 474 489 575 568 544 515 546 Apartment 515 537 541 483 430 435 486 578 573 543 500 513 Terrace 859 890 881 804 740 794 821 957 900 872 838 847 Semi-Detached 1,150 1,187 1,174 1,065 1,019 1,038 1,109 1,254 1,224 1,170 1,128 1,126 Bungalow 2,298 2,308 2,358 2,075 2,106 1,951 2,146 2,432 2,360 2,266 2,220 2,121 Note: The figures exclude electricity consumption for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

Consumption_Water Average consumption of Water (CuM) Premises Types Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 HDB 1-Room 7.8 8.0 8.3 8.4 8.1 7.7 7.5 8.1 8.3 7.9 8.1 7.8 HDB 2-Room 9.3 9.3 9.7 10.0 9.5 8.7 8.7 9.4 9.5 9.2 9.3 9.0 HDB 3-Room 12.0 12.2 12.8 12.9 12.0 11.5 11.6 12.4 12.5 12.2 12.2 12.0 HDB 4-Room 15.0 15.5 16.2 16.3 15.3 14.7 14.6 15.6 15.7 15.3 15.5 15.1 HDB 5-Room 16.1 16.7 17.8 17.7 16.7 16.0 15.6 16.9 17.1 16.7 17.0 16.4 HDB Executive 18.1 18.8 19.9 19.7 18.6 17.7 17.7 18.8 19.1 18.5 18.8 18.1 Apartment 12.8 13.1 14.4 14.3 13.2 12.7 12.5 13.1 13.8 13.8 13.8 13.3 Terrace 24.3 25.8 28.0 28.4 24.2 24.1 24.7 25.7 26.7 25.9 26.2 25.6 Semi-Detached 30.0 30.7 34.9 34.6 30.2 28.3 30.0 31.5 33.4 31.4 32.2 30.9 Bungalow 49.4 46.3 59.5 58.1 50.4 42.1 49.6 48.1 54.7 52.4 52.4 50.2