Consumption_Elect Average consumption of Electricity (kWh) Premises Types Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 Mar-26 Apr-26 May-26 HDB 1-Room 150 143 150 136 136 144 127 124 119 118 135 139 HDB 2-Room 195 190 195 177 177 188 164 165 158 158 181 185 HDB 3-Room 284 273 280 257 259 271 242 239 231 234 264 267 HDB 4-Room 390 381 388 358 355 377 334 330 322 325 365 369 HDB 5-Room 457 450 459 423 417 444 392 386 378 383 430 435 HDB Executive 562 554 562 520 513 546 478 472 462 474 525 528 Apartment 548 536 541 513 501 538 500 451 429 450 509 544 Terrace 881 848 866 817 818 836 785 734 735 722 788 830 Semi-Detached 1,173 1,123 1,121 1,072 1,056 1,107 1,016 951 940 939 1,007 1,073 Bungalow 2,244 2,175 2,168 2,190 2,074 2,202 2,040 1,950 1,863 1,918 2,054 2,212 Note: The figures exclude electricity consumption for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Jun-21 Feb-22 Mar-22 Apr-22 May-22 Jun-22 Jul-22 Aug-22 Sep-22 Oct-22 Nov-22 Dec-22 Jan-23 Feb-23 Mar-23 Apr-23 May-23 Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 HDB 1-Room 154 135 128 140 145 150 139 143 139 132 130 127 125 121 111 127 142 152 147 145 143 146 144 135 126 HDB 2-Room 204 182 169 183 189 199 186 186 184 172 171 165 166 158 148 166 185 202 190 190 189 190 188 176 164 HDB 3-Room 292 253 239 259 268 276 259 264 257 245 245 235 233 226 212 242 270 288 271 272 269 274 269 247 236 HDB 4-Room 400 349 329 354 370 380 356 361 354 333 334 320 318 309 289 326 367 391 371 371 367 374 370 342 321 HDB 5-Room 465 408 382 411 431 445 414 420 416 388 389 373 369 363 338 381 428 456 437 434 427 437 436 401 367 HDB Executive 574 498 470 500 527 543 506 514 504 472 476 448 453 443 414 473 528 561 531 536 528 541 530 478 456 Apartment 609 503 488 533 573 576 527 523 519 498 496 469 450 425 414 465 543 585 546 514 515 537 541 483 430 Terrace 891 811 771 816 873 865 817 833 815 781 785 752 748 727 686 756 867 902 868 866 859 890 881 804 740 Semi-Detached 1,225 1,099 1,029 1,090 1,196 1,174 1,092 1,097 1,091 1,030 1,054 995 997 962 930 1,024 1,182 1,233 1,159 1,134 1,150 1,187 1,174 1,065 1,019 Bungalow 2,433 2,141 2,063 2,218 2,365 2,403 2,168 2,144 2,146 2,004 2,182 1,986 2,073 1,938 1,901 2,016 2,303 2,482 2,320 2,219 2,298 2,308 2,358 2,075 2,106

Reschedule of Appointment (Supply Turn-on/ Cut-off/ Meter Reading) Please read this before filling up the form: • Supply Turn-on/ Meter Reading Appointment For electricity supply turn-on, please wait for our technician to inspect the premises at the appointed time. For water supply turn-on, you need not be present if your water meter is outside the premises. * For gas supply turn-on/ installation, please call City Energy at 1800-5551661 for the rescheduling of appointment and wait for the technician at the premises at the appointed time. ** Meter Reading appointment applies to premises with existing supplies. You need not be present if your meters are outside the premises. • Supply Cut-off Appointment You need not be present if your meters are outside the premises. • City Energy charges a fee for supply turn-on / cut-off / gas appliances disconnection. Please refer to their website at www.cityenergy.com.sg for more information. • Express service can be arranged within the same day at a fee of $64.80 (inclusive of GST) but is subject to availability and schedule. Express service is not available for supply turn-on and cut-off at premises with electricity supply capacity exceeding 45kVA, water meter with piping more than 15mm or commercial gas. • Rescheduling of appointment for residential account under personal name is available online. If you wish to reschedule your appointment, simply visit https://services.spservices.sg/#/rescheduleAppointment to submit your request. Customer Request 1. Type of Appointment Supply Turn-on/ Meter Reading Appointment** (Please refer to information above) Supply Cut-off 2. Utility Account Number Premises Address ____________________________________________________________________ ______________________________________ S 3. Please tick the service(s) you would like to reschedule All Electricity Water Gas* (Please refer to information above) Original Appointment Date/ Time (if any) ____________ (dd/mm/yyyy) ____________ (hh:mm to hh:mm) Date to Reschedule to ____________ (dd/mm/yyyy) (For next business day service, please submit your request before 3pm on Weekdays or 12pm on Saturdays) Removal of Electricity meter(s)/ cables/ wires # (For commercial premises only) # Delete where applicable Note: Cables/ wires will be removed within 7 business days after the electricity supply has been cut-off. For JTC/HDB Industrial Premises, after the electricity supply at your premises is cut-off by SP Services personnel, please arrange for the meters to be returned to SP PowerGrid. ___________________________ Customer’s Signature/Date For accounts registered under companies, the signature of its legal/authorized representative of the company and the company’s rubber stamp imprint are required. Name: _______________________________ (of account holder or the person signing for the company) Handphone Number: Other Contact Number: For Internal Use Documents received by: Meters are inside Staff’s Signature/Stamp/Date Appointment Date : ___________ Time : ____________ Walk-in: 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 Hotline: 1800-2222333 Website: www.spgroup.com.sg Version 2.6 / 12/ 22

Resources Can't find what you are looking for? Click on the drop-down box to find the resource that is most relevant to your needs. Resources Electricity Works FORM Application for De-Energisation/Re-Energisation (ADRE) INFO FAQs eBusiness Portal INFO FAQs on Electricity Supply Connection for Landed Residential Premises GUIDE How to Apply for Electricity Connection INFO Transmission Service Rate Schedule (effective from 1 Jul 2026) INFO New Electricity Operations – Distribution Network Boundary map of DN1 to DN6 Sections [wef 1 Jul 2023]

REQUEST TO CHANGE METER TELEPHONE (For Official Use) REF: MDM / RMR / CMT / _______ /_________ Company Name: Address of Meter Location: MSSL Account No.: EXISTING Meter Telephone No.: + NEW Meter Telephone No.: + Please ensure that a telephone cable is laid from the meter and connected to the telephone distribution point. Company Email Address: INSTRUCTIONS: 1. Please ensure that the phone line is available for each manual meter reading between 12 midnights and 6am daily. A fee may be applied if meter readers have to be deployed to download the readings. 2. Please do not share the meter reading telephone lines with: a. Key phone system b. Telephone line connected to facsimile, modem or VISA/NETS c. ISDN Data line or digital line d. Operator assisted line e. Phones should not be in used throughout 24 hours e.g. security guard, Hotel reception area f. Telephone line used for fire alarm or security monitoring, voicemail, hunting / call waiting / call divert functions. g. Public phone / Coinafon 3. Please complete the form and mail it back to “SP Group, 2 Kallang Sector, Singapore 349277. Attn: Remote Meter Reading Unit”. If you have any query, please call our hotline at 1800-233-8000 Signature: Name: Company Stamp: Designation: Date: FOR OFFICIAL USE Customer Number: Recorder Number: Signature: Meter Number: Processed on Date: Staff Name: SP Group 2 Kallang Sector, Singapore 349277. Tel: +65 6916 8888. www.spgroup.com.sg Updated 19 Aug 21

31 Dec 2012 For Immediate Release MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 JANUARY TO 31 MARCH 2013 1. For the period from 1 Jan to 31 Mar 2013, electricity tariffs will decrease by an average of 3.7%. This follows the drop in tariffs by 2.5% in Q3’12 and 2.9% in Q4’12. 2. The tariff reduction is due to lower costs of electricity generation, largely due to lower fuel prices (reduction of 4.1% compared to the previous quarter) and the adjustment of non-fuel costs of power generation. 3. For 1Q 2013, the electricity tariff for households will decrease by 3.6% (or 0.99 cents per kWh) from 27.27 to 26.28 cents per kWh. The average monthly electricity bill for families living in four-room HDB flats will decrease by $3.83. (please see Appendix 3 for the average reduction for different household types). 4. SP Services reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The latest tariffs given in Appendix 1 have been approved by the EMA. _______________________________________________________________________________________________________ Issued by: SP Services Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No : 199504470N www.spservices.com.sg SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N Appendix 1 Appendix 2 Breakdown of Electricity Tariff 1. The electricity tariff consists of the following four components: a) Energy cost (paid to the generation companies): This will decrease by 0.99 cents per kWh from 22.22 cents per kWh to 21.23 cents per kWh in Q1 2013. This component is adjusted quarterly to reflect changes in the cost of power generation. b) Network cost (paid to SP PowerAssets): Remains unchanged at 4.78 cents per kWh. This fee is reviewed annually and was last reduced by 2.8% in April 2011. c) Market Support Services Fee (paid to SP Services): Remains unchanged at 0.22 cents per kWh. This fee is reviewed annually and has been reduced by 21% since July 2009. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): Remains unchanged at 0.05 cents per kWh. This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q1 2013Tariff Energy Costs 21.23¢/kWh Decreased by 0.99 ¢/kWh Generation Companies Network Costs 4.78¢/kWh MSS Fee 0.22¢/kWh Market Admin & PSO Fee 0.05¢/kWh Unchanged Unchanged Unchanged SP PowerAssets SP Services Power System Operator & Energy Market Company SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N Appendix 3 Average reduction in Monthly Electricity Bills of Domestic Customers (Tariff Revision wef 1 Jan 2013) Types of Premises Average monthly consumption per Customer Average Monthly Bill New Average Bill Average decrease in Monthly Bill kWh $(a) $(b) $(b-a) % HDB 1 Room 123.01 33.54 32.33 (1.22) (3.63) HDB 2 Room 182.31 49.71 47.91 (1.80) (3.63) HDB 3 Room 281.87 76.87 74.08 (2.79) (3.63) HDB 4 Room 386.90 105.51 101.68 (3.83) (3.63) HDB 5 Room 453.35 123.63 119.14 (4.49) (3.63) HDB Executive 549.79 149.93 144.48 (5.44) (3.63) Apartment 663.06 180.82 174.25 (6.56) (3.63) Terrace 951.55 259.49 250.07 (9.42) (3.63) Semi-Detached 1,251.56 341.30 328.91 (12.39) (3.63) Bungalow 2,549.74 695.32 670.07 (25.24) (3.63) SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 Mar-26 HDB 1-Room 128 136 150 143 150 136 136 144 127 124 119 118 HDB 2-Room 169 181 195 190 195 177 177 188 164 165 158 158 HDB 3-Room 250 265 284 273 280 257 259 271 242 239 231 234 HDB 4-Room 341 363 390 381 388 358 355 377 334 330 322 325 HDB 5-Room 399 425 457 450 459 423 417 444 392 386 378 383 HDB Executive 495 522 562 554 562 520 513 546 478 472 462 474 Apartment 476 516 548 536 541 513 501 538 500 451 429 450 Terrace 775 823 881 848 866 817 818 836 785 734 735 722 Semi-Detached 1,031 1,080 1,173 1,123 1,121 1,072 1,056 1,107 1,016 951 940 939 Bungalow 2,016 2,154 2,244 2,175 2,168 2,190 2,074 2,202 2,040 1,950 1,863 1,918 Note: The figures exclude electricity consumption for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

Consumption_Elect Average consumption of Electricity (kWh) Premises Types May-23 Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 HDB 1-Room 142 152 147 145 143 146 144 135 126 126 132 150 HDB 2-Room 185 202 190 190 189 190 188 176 164 167 173 199 HDB 3-Room 270 288 271 272 269 274 269 247 236 241 250 292 HDB 4-Room 367 391 371 371 367 374 370 342 321 330 342 398 HDB 5-Room 428 456 437 434 427 437 436 401 367 381 399 463 HDB Executive 528 561 531 536 528 541 530 478 456 474 489 575 Apartment 543 585 546 514 515 537 541 483 430 435 486 578 Terrace 867 902 868 866 859 890 881 804 740 794 821 957 Semi-Detached 1,182 1,233 1,159 1,134 1,150 1,187 1,174 1,065 1,019 1,038 1,109 1,254 Bungalow 2,303 2,482 2,320 2,219 2,298 2,308 2,358 2,075 2,106 1,951 2,146 2,432

Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 HDB 1-Room 87.29 84.83 81.86 87.86 87.69 83.11 84.19 79.07 78.29 77.04 73.76 80.08 HDB 2-Room 102.84 98.53 96.07 102.96 101.39 96.90 97.62 92.27 91.27 89.30 85.50 92.72 HDB 3-Room 128.10 124.29 121.74 129.94 128.83 123.83 123.57 117.18 114.72 112.98 109.85 119.73 HDB 4-Room 153.34 147.42 143.11 152.92 152.86 146.17 146.88 140.21 135.59 135.07 130.30 142.95 HDB 5-Room 162.85 156.27 149.96 161.67 162.41 156.08 156.45 149.31 142.48 144.01 139.05 152.34 HDB Executive 180.19 172.48 168.80 178.86 180.50 172.04 172.61 163.45 157.40 159.60 154.76 169.93 Apartment 191.52 184.01 175.50 181.94 191.11 186.36 183.84 175.37 163.41 158.33 158.04 175.68 Terrace 286.03 283.33 283.80 289.68 301.49 291.00 290.49 277.89 263.67 267.59 261.56 279.64 Semi-Detached 372.29 354.71 361.00 367.73 385.46 366.17 370.19 349.08 335.83 332.11 329.24 351.85 Bungalow 731.30 675.72 711.32 685.95 762.28 719.32 712.26 661.91 659.36 621.11 635.40 675.97 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 HDB 1-Room 78.52 76.28 73.55 78.77 78.62 74.36 75.37 70.55 69.80 67.47 64.90 70.52 HDB 2-Room 93.59 89.84 87.41 93.80 92.26 88.22 88.72 83.62 82.58 80.06 76.74 83.39 HDB 3-Room 115.38 112.09 109.70 116.95 115.78 111.35 111.05 105.02 102.49 100.23 97.68 106.96 HDB 4-Room 137.64 132.74 128.46 137.02 136.76 130.76 131.35 125.25 120.76 119.36 114.92 126.86 HDB 5-Room 145.63 140.07 134.00 144.16 144.59 138.87 139.24 132.77 126.41 126.62 121.76 134.46 HDB Executive 161.79 155.45 151.54 160.36 161.59 153.95 154.44 146.15 140.37 140.97 136.47 150.92 Apartment 171.33 164.80 156.02 161.06 169.18 164.23 161.75 154.01 142.43 135.55 134.92 152.04 Terrace 262.69 259.01 258.83 264.59 274.69 263.93 263.37 250.88 239.06 240.95 235.09 253.19 Semi-Detached 342.81 328.12 331.78 338.46 354.82 336.52 340.26 319.77 307.20 301.32 299.32 321.27 Bungalow 678.65 633.29 661.40 638.62 711.71 667.03 661.57 617.06 610.72 573.47 585.41 625.30 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

Consumption_Gas Average consumption of Gas (kWh) Premises Types Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 HDB 1-Room 36 36 35 36 38 38 37 38 35 34 33 35 HDB 2-Room 37 36 36 36 37 38 38 40 37 34 34 36 HDB 3-Room 52 51 51 49 50 52 53 56 50 48 47 51 HDB 4-Room 64 63 62 61 61 64 66 69 62 58 58 62 HDB 5-Room 71 70 69 67 65 70 73 77 68 64 63 69 HDB Executive 75 74 73 70 70 74 78 82 73 68 68 72 Apartment 87 88 85 83 85 91 94 93 80 76 77 82 Terrace 103 107 105 103 100 108 120 114 93 97 98 98 Semi-Detached 118 118 123 118 115 120 133 130 117 105 115 115 Bungalow 202 216 201 200 213 192 220 234 209 168 197 185