Ground feedback, digital tools: How she helps 8,000 workers end their day safely RELIABILITY Yuan Yinxi (right), an SP Group safety manager works closely with site teams (seen here starting their day with a safety pledge), to champion ground-up safety practices and ensure everyone returns home safely. Behind Singapore's reliable energy networks is a dedicated team ensuring that every technical officer, engineer and contractor returns home safely after a day’s work.   ​From supervising a team that monitors site activities to holding regular dialogues with contractors, SP’s Senior Manager Yuan Yinxi and Group Safety and Health team help to instil a strong safety culture and ensure strict safety protocols are uphelp, in order to protect our people, customers, contractors and the public. Yinxi and the team also collaborated with SP’s digital team to develop the SAFE365 app – streamlining daily site operations and further enhancing on-site safety. Read more here. - 30 Jul 2025 TAGS PEOPLE OF SP YOU MIGHT BE INTERESTED TO READ Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on

Search Searchhttps://www.spgroup.com.sg/search?tag=ami Search Searchhttps://www.spgroup.com.sg/search?tag=ami Search Searchhttps://www.spgroup.com.sg/search?tag=ami Search Searchhttps://www.spgroup.com.sg/search?tag=ami Search Searchhttps://www.spgroup.com.sg/search?tag=ami Search Searchhttps://www.spgroup.com.sg/search?tag=ami Search Searchhttps Searchhttps://www.spgroup.com.sg/search?tag=ami Search Searchhttps://www.spgroup.com.sg/search?tag=ami Search Searchhttps://www.spgroup.com.sg/search?tag=ami Search Searchhttps://www.spgroup.com.sg/search?tag=ami Search Searchhttps://www.spgroup.com.sg/search?tag=ami Search Searchhttps://www.spgroup.com.sg/search?tag=ami Search Searchhttps Searchhttps://www.spgroup.com.sg/search?tag=ideabox by ideaBox, an idea translation lab set up by Singapore Polytechnic and SP Group. ideaBox is a platform to turn promising ideas by tertiary students and SP Group employees Searchhttps://www.spgroup.com.sg/search?tag=ami ://www.spgroup.com.sg/search?tag=ami Search Searchhttps://www.spgroup.com.sg Application for Net Export Rebate.pdfhttps://www.spgroup.com.sg/dam/jcr:5df14b5b-32af-447b-982d-212a8096bf95/Application%20for%20Net%20Export%20Rebate.pdf and sign on page 4 a) Please note that the meters must be of the AMI (Advanced Metering Infrastructure) type. b) The metering charges described in Table 2 will apply if you wish to engage SP PowerGrid to install the generation meter(s), and generation check meter(s) if applicable. Please refer to Figure Application for Net Export Rebate Version Dec 2023_SPS v1.8.pdfhttps://www.spgroup.com.sg/dam/jcr:59f095d5-6cfb-4b88-9fff-b466157dff9f/Application%20for%20Net%20Export%20Rebate%20Version%20Dec%202023_SPS%20v1.8.pdf on page 4 Skip point 8 & 9 and sign on page 4 a) Please note that the meters must be of the AMI (Advanced Metering Infrastructure) type. b) The metering charges described in Table 2 will apply if you wish to engage SP PowerGrid to install the generation meter(s), and generation check meter(s PowerGrid: Smart Grid Indexhttps://www.spgroup.com.sg/our-services/network/overview/smart-grid-index the growing global emphasis on energy storage solutions. Average Score for AMI Deployment The chart highlights steady improvements in average scores for AMI (Advanced Metering Infrastructure) deployment globally and in the Asia Pacific from 2021 to 2024. The Asia Pacific region consistently Searchhttps://www.spgroup.com.sg/search?tag=SDG7 =ami Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/sp-group-to-roll-out-singapore-s-first-large-scale-smart-water-metering-system meters from early 2022, SP will operate and maintain the metering system for 15 years. The smart water meters will connect wirelessly to SP’s existing Advanced Metering Infrastructure (AMI) to transmit meter information. SP can also leverage its existing AMI network to scale up future deployment Category: Innovation Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/using-get--to-help-mercatus-digitally-manage-their-tenant-utilities Metering Infrastructure (AMI), SP has deployed an AMI consisting of more than 700 smart electricity meters at the three Mercatus properties. With the smart meters’ capability of real time and advanced monitoring, along with the cloud-based tenant utilities management software, Mercatus can Category: Innovation SP Group To Roll Out Singapore’s First Large-scale Smart Water Metering Systemhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-To-Roll-Out-Singapore-s-First-Large-scale-Smart-Water-Metering-System and is on track to complete installation for all 1.4 million households by 2024. The smart water meters will connect wirelessly to SP’s existing Advanced Metering Infrastructure (AMI) to transmit meter information. SP can also leverage its existing AMI network to scale up future deployment of the smart water [20210415] Media Release - SP Group to roll out Singapore's first large-scale smart water metering systemhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/d22974fb-9bc6-47f9-89ec-3539c8869945/%5B20210415%5D+Media+Release+-+SP+Group+to+roll+out+Singapore's+first+large-scale+smart+water+metering+system.pdf?MOD=AJPERES&CVID= benefitting from this feature. To date, SP has installed more than 500,000 2 smart electricity meters across Singapore and is on track to complete installation for all 1.4 million households by 2024. The smart water meters will connect wirelessly to SP’s existing Advanced Metering Infrastructure (AMI Transmission Service Rate Schedule (effective from 1 Apr 2023).pdfhttps://www.spgroup.com.sg/dam/jcr:6b2a4adc-112f-4e45-af14-6aa7dc90e9f9/Transmission%20Service%20Rate%20Schedule%20(effective%20from%201%20Apr%202023).pdf Holiday : $300 per man-day per site Note : Office hours are from 8.00 am to 5.30 pm on weekdays from Monday to Friday. # Please refer to Table 7A in Appendix 4 for charges inclusive of GST. I ADVANCED METERING INFRASTRUCTURE (AMI) METER CHARGE Table 8: AMI Meter Charge (Exclusive of GST) # Applicable 1 2 3 4 5

பிள்ளை்கள் மின்னியல் சாதனங்கள் பெற $1 மி. உதவி குறைந்த ெம்பைக குடும்பங்களைச் சேர்ந்த பிள்ளை்களுககு $1 மில்லியன் செலவில் மின்னியல் சாதனங்களும் ்கல்வி, மேம்பாட்டு சதாகுப்பு்களும் வழங்கப்படவுள்ளன. எஸ்பி குழுமம் அதன் எஸ்பி கிட்ஸ் எட் ஹார்ட் திட்டத்தின் கீழ் நன்ச்காளடயா்க நேற்று இதனை அளித்தது. எஸ்பி கிட்ஸ் எட் ஹார்ட் திட்டத்தில் பிள்ளை்களுடன் சதாண்டூழியர் ஒருவர் உரையாடுகிறார். படம்: எஸ்பி குழுமம்

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks

Media Coverage Catch the latest news on SP All Years 08 May 2022 The Business Times - SP Group donates S$1.35m to support 450 disadvantaged ITE students The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. 20 Apr 2022 Lianhe Zaobao - Marina Bay District Cooling Network to be expanded Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction. 20 Apr 2022 The Straits Times - Jurong Lake District to get centralised cooling system Source: The Straits Times © Singapore Press Holdings Limited. Permission required for reproduction. 20 Apr 2022 The Business Times - Five more buildings opt in on Marina Bay district cooling network Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. 18 Apr 2022 Lianhe Zaobao - Tampines to build district cooling network and help 7 buildings achieve energy savings Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction. 18 Apr 2022 The Business Times Online - SP Group to invest S$40-60m in new district cooling system Source: The Business Times Online © Singapore Press Holdings Limited. Permission required for reproduction. 18 Apr 2022 The Straits Times - Tampines to get cooling system by 2025 Source: The Straits Times © Singapore Press Holdings Limited. Permission required for reproduction. 12 Apr 2022 The Straits Times - 450 ITE engineering students to benefit from new study award Source: The Straits Times © Singapore Press Holdings Limited. Permission required for reproduction. 12 Apr 2022 Lianhe Zaobao - SP Group sets aside $1.35m to set up Awards, 450 ITE students to benefit Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction. 28 Mar 2022 The Business Times - SP Group, CJ OliveNetworks to develop rooftop solar projects across Vietnam Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. 1 ... 15 16 17 ... 49

News & Media Releases Latest All Years 17 Sep 2018 Electricity Supply Disruption 23 Aug 2018 Recruitment Scam 23 Aug 2018 Grab Invests In New Electric Vehicle Fleet Enabled By SP Group’s Fast-Charging DC Network 19 Jun 2018 SP Group To Build Singapore's Largest Public Electric Vehicle Charging Network 02 Apr 2018 Singapore Polytechnic and SP Group set up idea translation lab to develop ideas into real-world, energy-saving applications 20 Jul 2017 Singapore Polytechnic And SP Group Launch Next-Generation Solar Car For World Solar Challenge 2017 04 May 2017 Gas Supply Disruption Along Jurong West St 65 23 Apr 2017 Upgrading To Serve Customers Better 08 Jan 2017 Singapore Power Partners International Consortium Of Leading Utilities To Launch The Free Electrons Global Accelerator Programme 29 Sep 2016 Electricity Tariff Revision For The Period 1 October To 31 December 2016 1 ... 18 19 20 ... 23

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SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Protecting Our Underground Network RELIABILITY Principal Engineer James Ou and his team conduct checks on worksites to ensure electricity cables and gas pipes are not compromised. When a patrol officer from SP Group’s Earthworks Surveillance & Patrolling (ESP) section pulled up at a Whampoa West construction worksite in November last year, what he did not expect to find was an excavated trench right over one of SP’s 230kV transmission cables – and a water pipe laid above it. The checks by ESP had uncovered the non-compliance of a contractor who was not following the approved plans they submitted to SP previously. Beyond the works themselves, leaks, condensation or breaks in the water pipe could pose a threat to the high voltage electricity cable below, and cause a power outage. SP’s critical electricity cables and gas pipes – networks spanning 11,500km and over 28,000km respectively – are buried underground. At the same time, across Singapore, there are always ongoing works for various construction projects. “That is why we carefully manage and monitor all excavation works – it minimises the risk of an electricity disruption or a gas leak,” explained Principal Engineer, James Ou, who heads ESP and oversees a team of almost 60. Detect and protect: Technical officer Mohamed Saiful Matsaid (left) uses a cable locator to detect electricity cables hidden underground as Principal Engineer James Ou (right) marks out the path of the cable. Mr Ou, who is 36 and studied electrical engineering, joined SP in 2008. He worked in electricity operations and maintenance before assuming his current role in November 2017. Now, he prevents problems instead of fixing them. In the case mentioned, the contractor of another organisation had conducted unauthorised work. Timely intervention averted damage, but the site’s Registered Excavator Operator was still suspended from excavation work for three months. The Energy Market Authority also took action against the contractor. Damage control: When contractors do not comply with requirements, Earthworks Surveillance and Patrol officers will issue a “stop-work” order. The incident highlights the critical role SP’s compliance officers play in keeping Singapore’s electricity and gas supply humming – especially against its booming construction landscape. Despite the acronym, the ESP team doesn’t rely on a sixth sense to warn them of danger. Instead they enforce stringent requirements, as well as rigorous and frequent checks on every worksite. 15 patrol officers in the team of close to 60 Earthworks Surveillance and Patrol Officers cover a total distance of 360,000km – or nine trips around the earth – each year. That’s an average of 135 worksites a single patroller visits each month, said Mr Ou. Checks are frequent – for sites close to gas pipes, checks are conducted daily. For transmission cables over 66kV, checks are conducted three times a week. There are many bases to cover. All contractors need to submit a notice of commencement of earthworks (NCE) seven days before they are scheduled to begin. They are also briefed on precautions and mitigation measures onsite by ESP officers. SP is also consulted on high-risk earthwork sites to ensure nothing is missed. This minimises the risk of damage.   During site meetings conducted by ESP officers, all requirements are covered, and SP patrollers ensure they are followed. Senior officers like Mr Ou will also join patrols or attend briefings to ensure contractors get clear and complete guidance. Part of the team: SP Earthworks Surveillance and Patrol officers join site briefings and guide contractors and workmen on how to best to protect critical cables and underground pipes during works. Most contractors do take compliance seriously, says Mr Ou. “Sometimes, it is subcontractors that just don’t know the procedures, or shift the location of their work, and it poses a risk,” he said. The team’s diligent checks and contractors’ compliance with regulations minimises that risk. This protects both our critical infrastructure and the workers at these sites. Getting the job done right requires a “high-trust” environment, and the same openness and teamwork demanded by sports, says Mr Ou, who plays football in an amateur league on weekends. He also conducts monthly huddles with his team, and encourages all officers regardless of rank to speak freely if they have suggestions or spot anything amiss. “I recognise it is important to have each other’s back when working on something critical, and to come together as a team. “Everyone has a part to play and can add value.” — 11 July 2019 TAGS PEOPLE OF SPRELIABILITY YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks

Powering the Future SP Group, with its world-class power transmission networks and services, is expanding into the region and Executive Engineer Hor Thon Hern is proud to be part of it. Hor Thon Hern implements equipment renewal projects across Singapore in his role as Executive Engineer. He is an SP Mid-Term Scholar and he holds a Bachelor of Bachelor of Engineering (Electrical & Electronic Engineering) with First Class Honours from Nanyang Technological University. Hor Thon Hern’s love for electrical engineering since young fueled his passion to kickstart a career in the energy sector. When he interned with SP in 2015, he went behind the scenes to uncover first-hand, the importance of maintaining the reliability of the national grid so families can maintain their quality of life. His stint at the substation reaffirmed his decision to jumpstart his career with SP. The success of SP would not have been possible without its skilled and dedicated employees like 27-year-old Hor Thon Hern. The Executive Engineer shared with BrightSparks his engaging work with SP, and the opportunities presented to him as a recipient of the SP Mid-Term Scholarship. How did you get interested in power transmission? When I was a child, I always wondered how a power outlet could power appliances plugged into it. I also enjoyed fixing home appliances like electric fan and extension cord with my father when I was in primary school. It was not until secondary school when I learned about the science behind the flow of electricity which probably laid the foundation of my pursuit of a degree in Electrical & Electronics Engineering in Nanyang Technological University (NTU). During my internship at SP in 2015, I witnessed first-hand the process of the 66kV switchgear installation. From the delivery of the switchgear equipment to the rigorous testing, I was intrigued by the complexity of our transmission system. I had to be at the substation every day during the internship but I actually found it very fulfilling! You are a SP Mid-Term Scholar. In your opinion, why should students pursue a scholarship? Everyone needs a goal in life to stay motivated. A scholarship is like an engine that keeps you moving and driven throughout your undergraduate studies and eventually lands you your dream job! Rewinding a bit, how did you discover the scholarship and why did you shortlist it? I came across the SP scholarship programme while scrolling through the BrightSparks website for career opportunities. After researching on SP, I was particularly inspired by SP’s commitment in renewable energy to safeguard the environment for the future generations. What was the defining factor that made you apply for the scholarship? I felt that SP, as the national grid operator for Singapore, would be an excellent training ground for me to hone my technical skills to become a well-rounded engineer. And, what led to your decision to apply for a mid-term scholarship? It was when I was at a crossroads in my second year of undergraduate studies, uncertain on which modules to specialise in. The SP scholarship included an internship opportunity which I believed would offer a realistic insight into the workings of the energy industry which will help narrow my choice of specialisation. What was your biggest takeaway during your university days at NTU? Looking back, I deeply appreciate the opportunity to learn and discuss ideas with like-minded peers. I was born in a small town in Malaysia and furthered my tertiary education in NTU. University life was an eye-opener as I stepped out of my comfort zone and interacted with people from all walks of life. I slowly honed my life skills such as interpersonal, people management and social intelligence skills. It prepared me for the different situations posed to me during the daily work life now. How did you apply what you have learnt to your current work? My mentor at SP once told me that “every complex system you see is built from fundamentals”. I finally understood what he meant when I saw how our network system works. Whenever I face any engineering challenges, I always return to the fundamentals I’ve learnt to troubleshoot and derive practical solutions. I am so thankful to have a mentor who helped me navigate the first leg of my career! Tell us more about your role and responsibilities. I currently work in the Distribution Projects section which implements equipment renewal projects across Singapore. Our work encompass the renewal and replacement of aging equipment such as switchgear, cables and transformers ahead of time. To do this smoothly, we have to analyze network configurations for risk assessments before implementing the replacement work. The entire process is critical to ensure reliable services to our customers. What is your most significant career achievement to date? I attained the 22kV switching certificate in 2018 which was sponsored by SP. With the certification, it allows me to operate high tension equipment in the SP PowerGrid network. To attain such certification, we had to undergo comprehensive in-house training and one year of practical experience. This is to ensure that we are adequately trained and armed with sufficient technical knowledge before handling the equipment. The training deepened my skillsets and I was able to expand my job scope. What is the work culture at SP? At SP, safety is our highest priority. We are trained to keep ourselves safe at work and also ensure the safety of stakeholders whom we work closely with. SP also embraces innovation. Employees are encouraged to learn new skills such as building apps to improve productivity. One of the apps that I built is used to automate the submission of allowance claims. Now that I am more proficient in building apps, I am being tasked as a trainer for my colleagues who are keen to be app developers too! What possibilities are there for scholars working at your organisation? SP believes in investing in its people to help them be future-ready. Apart from our core engineering work, we are given the opportunity to attend senior management meetings to understand the strategic directives in this dynamic industry. One of SP’s growth areas is in renewable energies. Fresh graduates who share the passion should consider joining SP. What advice would you give to aspiring scholars looking to join SP? If you are inspired to be part of the team to power the nation, SP is the organization to realise your ambition. You will play an important part to maintain a world-class power network that reaches more than 1.6 million residential and business clients in Singapore. SP’s EDGE Programme, which caters to fresh graduates, aims to groom new engineers to grow with the energy utility industry with a structured multi-disciplinary training programme. Fellow engineers whom I speak to exude a sense of pride in upholding the nation’s grid and I believe you will feel the same if you join SP. This article was first published in BrightSparks Magazine July 2020. Republished with permission from CareerBuilder Singapore.

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