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20190704 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/733dc35f-c0fb-4766-ab95-b3b6a32868ca/20190704+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID=
Media Advisory WhatsApp n F ce k Service Disruption Singapore, 4 l 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from , . (See news report: Channel News Asia. For customers who submitted their meter readings via WhatsApp since 5pm on Wednesday 3 2019 (Singapore time) and did not receive an official WhatsApp acknowledgement message from SP Group, please re-send your readings through our other channels: 1. SP Utilities mobile app 2.Online on the Utilities Portal 3.Automated Phone System 1800 2222 333. Customers can key in their consumption without the need to speak to a call agent. 4. Email customerreading@spgroup.com.sg We apologise for any inconvenience and thank you for your understanding.
Operation and Maintenance of High Voltage Switchgear.pdfhttps://www.spgroup.com.sg/dam/jcr:5f5caf5c-7fcd-4ebc-a983-a4aec48a04b9/%20Operation%20and%20Maintenance%20of%20High%20Voltage%20Switchgear.pdf
Singapore Institute of Power and Gas Operation and Maintenance of High Voltage Switchgear Course Code: ESG04 COURSE OBJECTIVES Upon completion of this course, participants will be able to: • Understand the basic principles of current interruption in circuit breakers and switches • Operate withdrawable/non-withdrawable circuit breakers of different types of switchgear • Operate the different types of switches in a ring main unit • Understand the capabilities and functions of switchgear supporting devices such as earthing switches and battery charges • Apply electrical safety while operating on switchgear/ring main unit, in accordance to company’s Rules for Control and Safe Operation of High and Low Voltage Apparatus • Understand the maintenance procedures for switchgear/ring main unit MAIN CONTENTS • Design and construction of circuit breaker, load break/fuse switches • Operating principles of Air Insulated Switchgear (AIS) and Gas Insulated Switchgear (GIS) • Operating principles of Ring Main Units • Functions of supporting structure and accessories • Application of Rules for Control and Safe Operation of High and Low Voltage Apparatus • Maintenance programme METHODOLOGY Lecture and practical session TARGET AUDIENCE Engineering & technical staff who are required to carry out operation and maintenance work of high voltage switchgear COURSE DETAILS Duration : 14 hours Mode of Delivery : Face-to-Face or Blended (Face-to-face and Synchronous E-Learning) Certification : SIPG Certificate of Completion PDU by PE Board : 13 Additional Requirement/s : Personal Protection Equipment (PPE) must be worn during practical session. PPE includes: • Safety Shoes • Safety Helmet • Fire Retardant Clothing (FRC) COURSE FEES Full Course Fee : S$1,400 (before GST) For Singapore Citizens/PR/LTVP+* : Not applicable For Singapore Citizens (40 years old and above) : Not applicable Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 3.2_0323 Singapore Institute of Power and Gas ADDITIONAL REMARKS • Trainee must attain at least 75% attendance rate and pass the assessment to receive Certificate of Completion and funding grant (if applicable). • Subsidy of up to 70% is applicable for Singapore Citizens, Permanent Residents or Long-Term Visitor Pass Plus (LTVP+) Holders, subject to funding agency’s approval. • Enhanced subsidy of up to 90% is applicable for Singapore Citizens aged 40 years and above, subject to funding agency’s approval. Note that GST payable will be computed from fee after 70% funding. • Professional Development Unit (PDU) is applicable for Professional Engineers registered under the Professional Engineers (PE) Board only. • All published fees are subject to prevailing GST. CONTACT US For more information, please contact SIPG at +65 6916 7930 or email training-institute@spgroup.com.sg. OTHER SIPG COURSES For more courses, visit our website at: https://www.spgroup.com.sg/about-us/training or Scan the QR code below: Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 3.2_0323
[20180329] Media Release - Electricity Tariff Revision For The Period 1 April To 30 June 2018https://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/32f9a411-3a7a-4c48-a4e5-86abc8776805/%5B20180329%5D+Media+Release+-+Electricity+Tariff+Revision+For+The+Period+1+April+To+30+June+2018.pdf?MOD=AJPERES&CVID=
Cents/kWh MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 APRIL TO 30 JUNE 2018 Singapore, 29 Mar 2018 – For the period from 1 April to 30 June 2018, electricity tariffs will increase by an average of 2.8% or 0.59 cent per kWh compared to the previous quarter. This is mainly due to the higher energy cost of producing electricity. For households, the electricity tariff will increase from 21.56 to 22.15 cents per kWh for 1 April to 30 June 2018. The average monthly electricity bill for families living in four-room HDB flats will increase by $1.86 (see Appendix 3 for the average monthly electricity bill for different household types). 23.00 22.00 21.00 20.00 19.00 18.00 17.00 16.00 Quarterly Household Electricity Tariff 22.15 21.39 21.56 20.72 20.20 20.30 19.27 19.13 Jul - Sep '16 Oct - Dec '16 Jan - Mar '17 Apr - Jun '17 Jul - Sep '17 Oct - Dec '17 Jan - Mar '18 Apr - Jun '18 SP Group reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs given in Appendix 1 have been approved by the EMA. Issued by: SP Group 2 Kallang Sector Singapore 349277 www.spgroup.com.sg Appendix 1 ELECTRICITY TARIFFS FROM 1 APRIL 2018 Existing Tariff (without GST) New Tariff (without GST) New Tariff (with 7% GST) LOW TENSION SUPPLIES, DOMESTIC All units, ¢/kWh LOW TENSION SUPPLIES, NON-DOMESTIC All units, ¢/kWh HIGH TENSION SMALL (HTS) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh HIGH TENSION LARGE (HTL) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh EXTRA HIGH TENSION (EHT) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh 21.56 22.15 23.70 21.56 22.15 23.70 8.36 8.58 9.18 12.54 12.87 13.77 18.88 19.56 20.93 11.37 11.77 12.59 0.59 0.59 0.63 8.36 8.58 9.18 12.54 12.87 13.77 18.66 19.34 20.69 11.36 11.76 12.58 0.59 0.59 0.63 7.54 7.68 8.22 11.31 11.52 12.33 17.77 18.44 19.73 11.26 11.66 12.48 0.48 0.48 0.51 Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: a) Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of power generation. b) Network costs (paid to SP PowerAssets): This fee is reviewed annually. c) Market Support Services Fee (paid to SP Services): This fee is reviewed annually. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q2 2018 TARIFF Market Admin & PSO Fee (No Change) 0.05¢/kWh (<1%) MSS Fee (Increase by 0.03¢/kWh) 0.40¢/kWh (1.8%) Network Costs (Increase by 0.01¢/kWh) 5.31¢/kWh (24%) Energy Costs (Increase by 0.55¢/kWh) 16.39¢/kWh (74%) Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF WEF 1 APRIL 2018) Types of Premises Average monthly consumption per Customer Average Monthly Bill New Average Monthly Bill Average Change in Monthly Bill HDB 1 Room HDB 2 Room HDB 3 Room HDB 4 Room HDB 5 Room HDB Executive Apartment Terrace Semi-Detached Bungalow Average kWh $(a) $(b) $(b-a) % 120.50 25.98 26.69 0.71 2.7 163.52 35.26 36.22 0.96 2.7 233.46 50.33 51.71 1.38 2.7 314.49 67.80 69.66 1.86 2.7 363.52 78.37 80.52 2.15 2.7 446.42 96.25 98.88 2.63 2.7 438.09 94.45 97.04 2.59 2.7 782.09 168.62 173.23 4.61 2.7 1,035.55 223.26 229.37 6.11 2.7 2,063.00 444.78 456.95 12.17 2.7 371.31 80.05 82.25 2.20 2.7
Report on Damage to Cable (ROD).pdfhttps://www.spgroup.com.sg/dam/jcr:7b496099-b322-454b-bd73-7c55d139218e/%20Report%20on%20Damage%20to%20Cable%20(ROD).pdf
Head Of Section Investigation and Prosecution Section FORM ROD (This form is to be submitted together with cable detection record within 48 hours after damage to cable had occurred) SP Group 2 Kallang Sector Singapore 349277 DID NO: 6916 5115 SP Ltd Co. Registration No.: 199406577N REPORT ON DAMAGE TO CABLE 1. Date of cable damage: _____________________________________________ 2. Date informed of the damage: _____________ Date visited site: ____________ 3. Type of cable damaged: 400kV/230kV/66kV/22kV/6.6kV/LV(M)/LV(S)/Pilot * 4. Depth of cable at point of damage: _______________________________ 5. Location of cable damage: _________________________________________ 6. Contractor: ______________________________________________________ Address: ___________________________________________________ 6.1 Particulars of machine operator: _________________________________ Name: ________________________ FIN/NRIC No.: ________________ Address: ___________________________________________________ Type of machine used: ________________________________________ Registered Excavator Operator Registration No.: _________________________ 6.2 Particulars of site engineer/supervisor: _________________________________ Name: __________________________________________________________ Address: ___________________________________________________ 7. Principal: ________________________________________________________ 8. Date cable plans obtained: __________________________________________ 9. Date NCD form submitted to ESP: ____________________________________ 10. Date cable detection work carried out: _________________________________ 11. Notice for Commencement of Earthworks (NCE) submitted? YES / NO* NCE Ref No.: ____________________________________ *Delete where not applicable Last updated on 28 Mar 2023 12. Damage was caused by: Mechanical Excavation / Piling / Boring / Drilling / Compacting / Pipe Jacking / Changkol / Landslide / Soil subsidence / Uprooting of tree / Earth rod / Others (to specify) * 13. With reference to the damaged cable, a) Was the cable detected before the damage? YES / NO* If No, Why? ______________________________________________________ b) Was the detected cable route pegged / painted* on site? YES / NO* Other markings (to specify): __________________________________ If No, Why? ______________________________________________________ c) Was the cable exposed prior to the damage? YES / NO* If No, Why? ______________________________________________________ 14. Photographs of detection work enclosed? YES / NO* 15. Was your client instructed, while carrying out mechanized excavation or any ground penetration work, to keep a minimum safety clearance of 6 meters (3 meters on each side) away from the exposed cable corridor? YES / NO* 16. Any instructions to dig trial holes? YES / NO* If yes, distance of recommended trial hole from damaged position. 17. Brief description of damage: ________m I sincerely and solemnly declare that the above information is true to the best of my knowledge and belief. NAME OF LCDW SIGNATURE Date: __________________ License No. ________________________ H/P No.: __________________ Email Address: _______________________ *Delete where not applicable Last updated on 28 Mar 2023
Solar Power – Residential Consumers.pdfhttps://www.spgroup.com.sg/dam/jcr:f9c85889-9b43-4312-a3fc-5a5bcc55aaa6/Solar%20Power%20%E2%80%93%20Residential%20Consumers.pdf
Solar PV – User Guide for Residential Consumers Table of Contents 1. Introduction ................................................................................................................................... 2 2. Electricity Generation Licence ..................................................................................................... 3 3. Electrical Installation ...................................................................................................................... 3 4. Connection Requirements ........................................................................................................... 5 5. Market Settlement ......................................................................................................................... 7 6. Monitoring Requirements ............................................................................................................ 8 7. AMI Meter Charges ....................................................................................................................... 8 8. Decommissioning Requirements .............................................................................................. 10 9. PV Directory ................................................................................................................................. 11 December 2022 1 Solar PV – User Guide for Residential Consumers 1. Introduction This section provides information applicable for residential consumers with embedded solar PV systems (i.e. consumers who install solar PV systems on their rooftops to reduce their electricity consumption). A brief summary of the relevant processes can be found in the flow chart below. Please refer to the following sections for more information. For more information on the policy and regulatory framework for solar, please refer to EMA’s website. Figure 1: Overview Process for Residential Consumers with Embedded Solar PV Systems Start Solar PV owner to engage Licensed Electrical Worker (LEW) to be responsible for the electrical works associated with the solar PV system Appointed LEW to submit the required documents to SP Services (SPS) (refer to Connection Requirements section for more details) No SP PowerGrid (SPPG) to evaluate and discuss with LEW on the technical requirements and specifications of the solar PV system Comply with technical requirements? SPS to inform LEW to proceed with Turn-On application • For those register under the “Enhanced Central Intermediary Scheme”, SPS will arrange for opening of account after Turn-On. • For those register under the “Simplified Credit Scheme”, SPS will arrange to effect the scheme after Turn-On. End Yes End Note: Residential consumers refer to residential consumers not under master-sub arrangement December 2022 2 Solar PV – User Guide for Residential Consumers 2. Electricity Generation Licence The electricity licensing requirements for solar PV systems will be based on the aggregate of the Alternating Current (AC) inverter capacities (“installed generation capacity”) at the point of connection 1 to the grid. Any person who engages in the generation of electricity with a solar PV system with installed generation capacity of 1 MWac or more but less than 10 MWac is required to apply to EMA for a Wholesaler (Generation) Licence. For installed generation capacity of 10 MWac or more, he has to apply for a Generation Licence. All relevant licences should be obtained before any turn-on of solar PV installations. A summary of the licensing requirements is shown in the table below. Table 1: Licensing Requirements for Solar PV Systems Installed Capacity of Solar PV System Connected to the Power Grid? Type of Licence* Below 1 MWac 1 MWac or more but less than 10 MWac Yes No Yes No Yes 10 MWac or more No * An Electrical Installation Licence may still be required. Exempted Wholesaler (Generation) Licence Exempted Generation Licence Application for the wholesaler or generation licence can be made on EMA’s website: http://www.ema.gov.sg/Licensees_Electricity_Licences.aspx 3. Electrical Installation An electrical installation refers to any electrical wiring, fitting or apparatus used for the conveyance and control of electricity in any premises. A solar PV system installed within such premises forms part of the consumer’s electrical installation and should comply with the requirements stipulated in the Electricity Act (Cap. 89A), the Electricity (Electrical Installations) Regulations and the Singapore Standard CP5 Code of Practice for Electrical Installations. 1 The point of connection refers to the point at which the solar PV system is connected directly or indirectly to SP PowerAsset’s substation. December 2022 3 Solar PV – User Guide for Residential Consumers All electrical work for an electrical installation, including a solar PV system, must be undertaken or carried out by a Licensed Electrical Workers (LEWs). Such electrical work includes new wiring, rewiring and extensions which have to be tested before the supply is turned on. When consumer needs any electrical work to be done at his premises, he is advised to check that the person whom he intends to engage to undertake or perform the electrical work has a valid electrical worker licence issued by the Authority. It is an offence for a person: i. To carry out or caused to be carried out any electrical work unless he holds a valid electrical worker licence; or ii. To engage knowingly any person who is not a licensed electrical worker to carry out any electrical work. For more details, you may wish to refer to ELISE website for the list of LEW. Electrical Installation Licence All electrical installations used exclusively for domestic purposes except multi-metered premises are exempted from this requirement. Safety requirements Solar PV system requires regular inspection and maintenance to ensure that the system remains efficient and safe for operation. In most cases, equipment manufacturers will provide maintenance guidelines for their specific components. It is important to ensure that the maintenance requirement is carried out according to the recommendation and certified by a LEW. December 2022 4 Solar PV – User Guide for Residential Consumers 4. Connection Requirements If you intend to connect and operate your solar PV system in parallel to the power grid, your appointed LEW will have to complete the online Application Form and submit the following documents to SPS via Singapore Power (SP) eBusiness Portal: • Document Checklist and Declaration of Compliance to SP Powergrid’s (SPPG) Technical Requirements • Application for Net Export Rebate Form • Letter of Consent • PQ Compliance Report • Inverter(s) Specifications • Solar panel(s) Specifications • Inverter(s) Type Test Reports (Harmonics, Flicker, DC Injection) • Single Line Diagram (from PV system to Point of Common Coupling (PCC) • PSO Data Form (only applicable for solar PV system 1 MWac and above) Thereafter, your appointed LEW will have to consult SPPG on the connection scheme and technical requirements. The simplified connection and turn-on application process for solar PV systems are illustrated in Figure 2 and 3. December 2022 5 Solar PV – User Guide for Residential Consumers Figure 2: Application Process for Solar PV System Connection Start Appointed LEW to submit relevant documents to SPS SPS to inform LEW (via Letter) to proceed with Turn-On Application SPPG to evaluate technical specifications of the solar PV system pertaining to PQ requirements Compliance with technical requirements? Yes No LEW to re-submit technical requirements after clarification LEW to proceed with Turn-On Application (refer to Fig 3 for Turn-On application process) End SPPG sends technical assessment completion letter to LEW End December 2022 6 Solar PV – User Guide for Residential Consumers Figure 3: Turn-On Application Process for Solar PV System Start LEW to submit Turn-On application to SPS LEW to arrange with Meters Section to install meters SPS to witness the commissioning of solar PV system on the scheduled Turn-On date End 5. Market Settlement An overview of the available payment schemes can be found on EMA’s website. Non-contestable consumers (NCCs) Currently for residential NCCs with solar PV system, the solar energy produced is first offset by their consumption of that premise. Should there be excess solar energy to be exported back to the grid, they will receive payment (the prevailing low-tension electricity tariff minus grid charge) from SP Services (SPS) by way of credit adjustment to the monthly electricity bill. The quarterly revised low-tension electricity tariff can be found at the SP Group website (www.spgroup.com.sg). Contestable consumers (CCs) With the introduction of the Open Electricity Market “OEM”, residential CCs with solar PV system less than 10 MWac, is eligible to sell his excess output through SPS under the Enhanced Central Intermediary Scheme (ECIS). SPS will act as a central intermediary, by passing through the payment and relevant market charges to consumers. Excess solar electricity sold back to the grid will be paid the weighted average nodal price. December 2022 7 Solar PV – User Guide for Residential Consumers Such consumers can either choose (a) to install a meter to accurately measure the solar electricity generated, or (b) to estimate their solar generation. For option (a), consumers will need to install the relevant metering arrangement at each generation point. More details on the meters can be found in Section 7, AMI Meter Charges. For option (b), the solar generation will be estimated based on the Solar Generation Profile (SGP) 2 for the calculations of the relevant payment and market charges. Consumers need not install any meters. 6. Monitoring Requirements With the expected increase in solar PV systems in Singapore, the Power System Operator (PSO) would need to manage the intermittent nature of such sources to ensure that the security and reliability of the power system is not compromised. Most importantly, PSO also needs to ensure that sufficient reserve capacity is available to respond to sudden fluctuations in solar output. Hence, PSO shall require solar PV systems with an installed capacity of 1 MWac and above at each site/facility to provide the Active Power output (AC-side) of its solar PV system(s), sampled at one-minute intervals and solar irradiance from sensor installed in close proximity to the PV panels. For more detailed technical requirement, please contact EMA at EMA_PSO_EMA@ema.gov.sg. 7. AMI Meter Charges This section is only applicable to residential consumers who register their embedded solar PV systems under the ECIS and chose to install an AMI meter. The owner of the generation facility (i.e. solar PV system) is the Meter Equipment Service Provider (MESP) for the meter installation associated with it. However, consumers with embedded generation facility (with installed capacity of less than 10 MWac) may choose to engage SPPG to provide, install and maintain the generation meter. The fees applicable for providing such services by SPPG are shown in the table below: 2 The SGP is approved by the Energy Market Authority (“EMA”) and is based on factors such as Singapore's historical average solar irradiance from 7am to 7pm. This is standardised for all consumers with embedded solar PV systems and will be updated by EMA as new information becomes available. December 2022 8 Solar PV – User Guide for Residential Consumers Table 2.1: Metering Charges for Generation Meters (inclusive of 7% GST before 1 st Jan 2023) Main & Check Meters Main & Check Meters Main & Check Meters Main Meters Only Per Generation Unit / Metering Point At 66kV and above At 6.6kV / 22kV At Low Tension At Low Tension Upfront charge (One time) $5,938.50 $5,938.50 $2,247.00 $1,498.00 Monthly charge (Recurring) $214.00 $85.60 $42.80 $21.40 Miscellaneous charge a) Attending to request for site enquiry during office hours (minimum 3 hours per request). b) Attending to communication / meter failure during office hour. Charges will be waived if it is due to equipment failure. c) Attending to adhoc request by customer for meter accuracy test with SAC- SINGLAS test report. $42.80 per hour $42.80 per hour $42.80 per hour $42.80 per hour $85.60 per trip $85.60 per trip $85.60 per trip $85.60 per trip $1,926.00 per meter $1,926.00 per meter $706.20 per meter $706.20 per meter Table 2.2: Metering Charges for Generation Meters (inclusive of 8% GST with effect from 1 st Jan 2023) Main & Check Meters Main & Check Meters Main & Check Meters Main Meters Only Per Generation Unit / Metering Point At 66kV and above At 6.6kV / 22kV At Low Tension At Low Tension Upfront charge (One time) $5,994.00 $5,994.00 $2,268.00 $1,512.00 Monthly charge (Recurring) $216.00 $86.40 $43.20 $21.60 Miscellaneous charge d) Attending to request for site enquiry during office hours (minimum 3 hours per request). e) Attending to communication / meter failure during office hour. Charges will be waived if it is due to equipment failure. f) Attending to adhoc request by customer for meter accuracy test with SAC- SINGLAS test report. $43.20 per hour $43.20 per hour $43.20 per hour $43.20 per hour $86.40 per trip $86.40 per trip $86.40 per trip $86.40 per trip $1,944.00 per meter $1,944.00 per meter $712.80 per meter $712.80 per meter December 2022 9 Solar PV – User Guide for Residential Consumers 8. Decommissioning Requirements If you intend to decommission the entire solar PV system installed in your premises any time after they have been connected to the Transmission System, your appointed LEW will have to complete the decommissioning form and submit to SP Powergrid Ltd at least 30 days in advance before the intended decommission commences. However, if the intent is to revise the solar PV capacity installed in your premises any time after they have been connected to the Transmission System, your appointed LEW will have to complete the online Application Form and submit the following documents to SPS via Singapore Power (SP) eBusiness Portal: • Document Checklist and Declaration of Compliance to SP Powergrid’s (SPPG) Technical Requirements • Application for Net Export Rebate Form • Letter of Consent • PQ Compliance Report • Inverter(s) Specifications • Solar panel(s) Specifications • Inverter(s) Type Test Reports (Harmonics, Flicker, DC Injection) • Single Line Diagram (from PV system to Point of Common Coupling (PCC) • PSO Data Form (only applicable for solar PV system 1 MWac and above) December 2022 10 Solar PV – User Guide for Residential Consumers 9. PV Directory For enquiries on the following matters pertaining to solar PV systems, you may wish to contact the following: Energy Market Authority (EMA) Matters on: Electricity Licences Electrical Installation Licence Licensed Electrical Workers (LEWs) Policy and Regulatory Framework Monitoring Requirements Contact Information Economic Regulation & Licensing Department Email: ema_enquiry@ema.gov.sg Tel: 6835 8000 Electricity Resilience & Regulation Department Email: lei_ema@ema.gov.sg Tel: 6835 8000 Policy Department Email: ema_ppd@ema.gov.sg Tel: 6835 8000 Energy Management Systems Department Email: EMA_PSO_EMS@ema.gov.sg Tel: 6835 8000 Energy Market Company (EMC) Matters on: Market Registration Market Payment / Charges Contact Information Market Administration Email: MPRegistration@emcsg.com Tel: 6779 3000 SP PowerGrid (SPPG) Matters on: Technical Clarification regarding Connection to the Grid Contact Information Asset Management & Projects Department Email: DERenquiries@spgroup.com.sg Tel: 6916 8888 SP Services (SPS) Matters on: Application for Connection to the Grid and Market Settlement with SPS Contact Information Electrical Installation Section Email: install@spgroup.com.sg Tel: 6916 7200 December 2022 11
Average-Water-Consumption--CuM-_Dec-24-to-Nov-25.xlsxhttps://www.spgroup.com.sg/dam/spgroup/docs/our-services/utilities/tariff-information/Average-Water-Consumption--CuM-_Dec-24-to-Nov-25.xlsx
Consumption_Water Average consumption of Water (CuM) Premises Types Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 HDB 1-Room 7.8 7.8 7.8 7.2 7.8 7.8 8.1 7.8 8.1 8.0 7.8 7.9 HDB 2-Room 9.0 9.0 9.1 8.4 9.0 9.0 9.1 9.0 9.3 9.2 8.8 9.1 HDB 3-Room 12.0 11.9 12.0 11.2 12.0 12.0 12.1 11.8 12.2 12.3 11.9 12.0 HDB 4-Room 15.1 14.9 15.2 14.3 15.3 15.1 15.4 14.9 15.4 15.6 15.1 15.3 HDB 5-Room 16.4 16.1 16.7 15.8 16.8 16.5 16.8 16.2 16.9 17.1 16.6 16.8 HDB Executive 18.1 17.9 18.7 17.8 18.8 18.4 18.7 18.2 18.8 19.2 18.4 18.8 Apartment 13.3 12.8 13.0 12.7 13.7 13.5 13.4 12.8 13.3 13.9 13.7 13.7 Terrace 25.6 24.7 25.7 24.7 25.7 25.1 25.6 25.1 26.1 26.5 26.0 26.0 Semi-Detached 30.9 30.4 30.6 29.8 31.0 30.4 30.9 30.5 32.0 32.5 31.1 31.6 Bungalow 50.2 49.8 49.4 48.6 51.5 48.4 49.7 49.3 50.9 53.6 49.6 52.7
[20180929] Media Release - Electricity Tariff Revision for the period 1 Oct to Dec 2018https://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/4eb90582-069e-419a-b371-f1dd9a141a7a/%5B20180929%5D+Media+Release+-+Electricity+Tariff+Revision+for+the+period+1+Oct+to+Dec+2018.pdf?MOD=AJPERES
Cents/kWh MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 OCTOBER TO 31 DECEMBER 2018 Singapore, 29 September 2018 – For the period from 1 October to 31 December 2018, electricity tariffs will increase by an average of 2.1% or 0.48 cent per kWh compared to the previous quarter. This is mainly due to the higher cost of natural gas for electricity generation compared to the previous quarter. For households, the electricity tariff will increase from 23.65 to 24.13 cents per kWh for 1 October to 31 December 2018. The average monthly electricity bill for families living in four-room HDB flats will increase by $1.76 (see Appendix 3 for the average monthly electricity bill for different household types). 25.00 24.00 23.00 22.00 21.00 20.00 19.00 18.00 17.00 16.00 Quarterly Household Electricity Tariff 23.65 22.15 21.39 21.56 20.72 20.20 20.30 Jan - Mar '17 Apr - Jun '17 Jul - Sep '17 Oct - Dec '17 Jan - Mar '18 Apr - Jun '18 Jul - Sep '18 Oct - Dec '18 24.13 SP Group reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs given in Appendix 1 have been approved by the EMA. Issued by: SP Group 2 Kallang Sector Singapore 349277 www.spgroup.com.sg Appendix 1 ELECTRICITY TARIFFS FROM 1 OCTOBER 2018 LOW TENSION SUPPLIES, DOMESTIC All units, ¢/kWh LOW TENSION SUPPLIES, NON-DOMESTIC All units, ¢/kWh HIGH TENSION SMALL (HTS) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh HIGH TENSION LARGE (HTL) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh EXTRA HIGH TENSION (EHT) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh Existing Tariff (without GST) New Tariff (without GST) New Tariff (with 7% GST) 23.65 24.13 25.82 23.65 24.13 25.82 8.58 8.58 9.18 12.87 12.87 13.77 21.27 21.71 23.23 12.65 13.27 14.20 0.59 0.59 0.63 8.58 8.58 9.18 12.87 12.87 13.77 21.05 21.49 22.99 12.64 13.26 14.19 0.59 0.59 0.63 7.68 7.68 8.22 11.52 11.52 12.33 20.12 20.57 22.01 12.54 13.15 14.07 0.48 0.48 0.51 Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: a) Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of power generation. b) Network costs (paid to SP PowerAssets): This fee is reviewed annually. c) Market Support Services Fee (paid to SP Services): This fee is reviewed annually. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q4 2018 TARIFF Market Admin & PSO Fee (No Change) 0.05¢/kWh (<1%) MSS Fee (No Change) 0.40¢/kWh (1.7%) Network Costs (No Change) 5.31¢/kWh (22.0%) Energy Costs (Increase by 0.44¢/kWh) 18.37¢/kWh (76.1%) Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF WEF 1 OCTOBER 2018) Types of Premises Average monthly consumption per Customer Average Monthly Bill New Average Monthly Bill Average Change in Monthly Bill HDB 1 Room HDB 2 Room HDB 3 Room HDB 4 Room HDB 5 Room HDB Executive Apartment Terrace Semi-Detached Bungalow Average kWh $(a) $(b) $(b-a) % 134.50 31.81 32.45 0.64 2.0 182.64 43.20 44.07 0.87 2.0 271.09 64.11 65.41 1.30 2.0 366.75 86.74 88.50 1.76 2.0 425.06 100.53 102.57 2.04 2.0 520.36 123.07 125.56 2.49 2.0 516.80 122.22 124.70 2.48 2.0 886.96 209.77 214.02 4.25 2.0 1,168.55 276.36 281.97 5.61 2.0 2,346.08 554.85 566.11 11.26 2.0 433.54 102.53 104.61 2.08 2.0
[20190110] The Straits Times - SP Group Launches E-Car Charging Pointshttps://www.spgroup.com.sg/dam/jcr:ac7c7608-babd-4688-af9d-520842ea6990
B4 HOME | THE STRAITS TIMES | THURSDAY, JANUARY 10, 2019 | SP Group launches e-car charging points First batch of 38 points at eight sites near food centres; firm aims to roll out 1,000 by 2020 Christopher Tan Senior Transport Correspondent Energy provider SP Group has rolled out its first batch of electric vehicle charging points, in time for ride-hailing firm Grab to plug into a fleet of electric cars. The 38 points – 19 43 kilowatt (kw) alternate current (AC) chargers and 19 50kw direct current (DC) chargers – are able to power up a mid-sized electric car within an hour, compared with six to eight hours via household chargers. SP said yesterday the points are at eight locations across the island, with all sited near food centres to allow drivers to take a break while their cars are being juiced up. They are the first of 1,000 charging points SP aims to launch by 2020. About one-quarter of the total will be DC chargers. Users can locate and access available charging points via the SP app, which can be downloaded from the iTunes App Store and Google Play. The app alerts users when charging is completed, and facilitates payment via DBS and POSB cards. Other cards will be included soon, SP said. The AC system will charge a midsized car in 45 to 60 minutes, while the DC charger will do so within half an hour or so. SP said it plans to introduce 350kw chargers, which can provide a full charge in about 15 minutes, “over the next few years”. Currently, rates are 41.4 and 47.3 cents per kilowatt hour for its AC and DC chargers, respectively. At these rates, SP said drivers will see at least 50 per cent cost savings compared with those who drive comparable petrol-powered models. But The Straits Times understands Grab will have discounted rates for drivers of its electric fleet. The company is expected to take delivery of 20 Hyundai Kona Electric crossovers this month. These cars – with a range in excess of 400km on a full charge – are part of 200 units Grab has ordered. The ride-hailing firm announced last August that it would introduce the cars as part of a partnership with SP Group. When contacted, Hyundai agent Komoco would only say it had sold some Kona Electric cars to Grab and ComfortDelGro. It will unveil the car at the Singapore Motorshow today. With seven new battery-powered models due to be launched here this year, the percentage of electric cars is set to rise from its currently negligible share of less than 0.1 per cent. But industry watchers said consumers – the vast majority of whom live in high-rises – will consider switching only when a sizeable public charging network is in place. SP Group chief executive Wong Kim Yin said SP’s charging network will “encourage a wider adoption of green mobility in Singapore, and enable drivers to save”. christan@sph.com.sg SCAN TO WATCH How to use SP Group’s electric vehicle charging point. http://str.sg/charge SP Group’s high-speed electric vehicle charging points, consisting of 19 43kilowatt (kw) alternate current chargers and 19 50kw direct current chargers, are able to charge a mid-sized electric car within an hour. ST PHOTO: CHRISTOPHER TAN Source: The Straits Times © Singapore Press Holdings Limited. Permission required for reproduction.
Historical-National-Average-Household-usage--Website-Data-Jan24-to-Dec25-.xlsxhttps://www.spgroup.com.sg/dam/spgroup/docs/our-services/utilities/tariff-information/Historical-National-Average-Household-usage--Website-Data-Jan24-to-Dec25-.xlsx
Consumption_Elect Average consumption of Electricity (kWh) Premises Types Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 HDB 1-Room 126 126 132 150 152 149 140 151 148 139 142 128 127 121 119 128 136 150 143 150 136 136 144 127 HDB 2-Room 164 167 173 199 199 195 183 198 192 183 186 166 168 161 156 169 181 195 190 195 177 177 188 164 HDB 3-Room 236 241 250 292 285 277 264 283 277 266 266 243 238 231 231 250 265 284 273 280 257 259 271 242 HDB 4-Room 321 330 342 398 396 383 360 385 381 363 365 338 327 320 309 341 363 390 381 388 358 355 377 334 HDB 5-Room 367 381 399 463 466 448 416 447 446 427 429 397 379 374 359 399 425 457 450 459 423 417 444 392 HDB Executive 456 474 489 575 568 544 515 546 548 520 523 481 462 458 445 495 522 562 554 562 520 513 546 478 Apartment 430 435 486 578 573 543 500 513 539 523 519 486 446 419 417 476 516 548 536 541 513 501 538 500 Terrace 740 794 821 957 900 872 838 847 885 851 851 785 747 744 714 775 823 881 848 866 817 818 836 785 Semi-Detached 1,019 1,038 1,109 1,254 1,224 1,170 1,128 1,126 1,168 1,137 1,141 1,056 1,000 974 960 1,031 1,080 1,173 1,123 1,121 1,072 1,056 1,107 1,016 Bungalow 2,106 1,951 2,146 2,432 2,360 2,266 2,220 2,121 2,347 2,192 2,190 2,012 2,004 1,872 1,904 2,016 2,154 2,244 2,175 2,168 2,190 2,074 2,202 2,040
Change of Ownership:Tenancy - Utilities Account Transfer.pdfhttps://www.spgroup.com.sg/dam/jcr:ed7ecbae-862c-4fbd-9bb9-7cd84c97ddac/Change%20of%20Ownership:Tenancy%20-%20Utilities%20Account%20Transfer.pdf
Change of Ownership/ Tenancy Utilities Account Transfer Form SP SERVICES LTD Contact Log Ref: ________________ (Acting for itself and as agent for and on behalf of PUB and City Energy Pte. Ltd. (as Trustee of City Energy Trust) for the supply of utilities, and as agent for Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and Alba W&H Smart City Pte. Ltd. in relation to the collection of refuse.) NEW ACCOUNT HOLDER’S PARTICULARS (Co. Registration No. 199504470N) For Application in Personal name: Name of Transferee (Mr/Mrs/Mdm/Ms/Dr):______________________________ (“the Consumer”) Declaration Please check here if you are an undischarged bankrupt. NRIC/FIN (Copy of NRIC/FIN is required):_______________ For the purpose of application for water, gas and electricity only Date of Birth (DDMMYY): __________________________ Bankruptcy Number: _____________________________ For Application in Company name: Name of Company (Transferee): ____________________________________ Co Reg No.: _____________ Co Reg Date: _____________ (“the Consumer”) Contact Person: ______________________________ Principal Activities (I) No.: __________________________________ (As shown on your ACRA Business Profile) DETAILS OF PREMISES a. Premises Address: __________________________________________________________________________________ ________________________________________________________________ S ________________ b. Type of Occupancy: Owner Tenant c. Type of Account: Domestic Non-Domestic d. Use of Premises (See Annex): (indicate index no.) (Security Deposit required. Please make cheque payable to SP Services Ltd) e. GST Reg No. & GST Reg Date: _________________________ ____ (DD)_______(MM)_________(YYYY) Only applicable to premises with PV (ie. Photovoltaics) installed WARNING: IT IS AN OFFENCE UNDER THE PUBLIC UTILITIES ACT (CAP 261) TO MAKE ANY FALSE STATEMENT, REPRESENTATION OR DECLARATION IN CONNECTION WITH THE APPLICATION FOR WATER SUPPLIED BY THE PUBLIC UTILITIES BOARD. Utilities Account Number of Transferor (outgoing customer) (A new account number will be given to the transferee upon process of the application) Meter Reading Date DDMMYY (This form is to be submitted within 3 days from the reading date) ELECTRICITY* WATER** GAS (if any) - (Record only the white numbers) (Record only the first five numbers from the left – four black and one red.) (Record only the black numbers) The above meter readings are required to facilitate the billing of both transferor and transferee utilities accounts. Invalid readings will be rejected. *I/We acknowledge that I/we am/are required to engage a licensed electrical worker (LEW) to inspect and test my electrical installation if I have made any alteration or rewiring to it. Thereafter, the LEW will lodge a copy of Certificate of Compliance (CoC) together with this application to SPGroup to check my electrical installation if the electrical installation is exempted from an Electrical Installation Licence. **I/We acknowledge that I/we am/are required to engage a licensed plumber (LP) to submit the notification for water service installation (WSI) work if I have made any addition or alteration to existing piping. As the account holder, please ensure that you and your contractor (if any) do not tamper with or remove PUB’s water meter without PUB’s prior approval. Upon completion, please submit this form with the following documents: a. Copy of NRIC/ FIN card of transferee In addition to (a), the following documents are required for Commercial accounts: b. Copy of Business/ Company Registration Certificate c. Proof of ownership/ Tenancy agreement d. Letter of authorisation (required if signatory is not a Director according to ACRA listing) e. Initial security deposit (please visit www.spgroup.com.sg for more details) Note: This form is not applicable for master accounts, accounts starting with “930”, electricity supply above 45kVA for non-domestic accounts and temporary supply of utilities. For payment of deposit via cheque, please make the cheque payable to SP Services Ltd. For Gas Turn-on /Installation, please call City Energy Pte. Ltd. (as Trustee of City Energy Trust) at 1800-555 1661 for an appointment. Installation and Termination of gas supply fees apply. You need not call if the gas supply for the previous occupant is connected. 1. I/We agree that each application for a utility, when accepted, will constitute a binding contract between myself/ourselves and PUB / SP Services Ltd / City Energy Pte. Ltd. (as Trustee of City Energy Trust) / Veolia ES Singapore Pte Ltd / Colex Environmental Pte Ltd / Cora Environment Pte Ltd / 800 Super Waste Management Pte Ltd / TEE Environmental Pte. Ltd. and/or Alba W&H Smart City Pte. Ltd. (as the case may be) and I/we agree that such contract shall be separate and independent from each other and shall be separately enforceable. 2. In the event that I/we make an application for gas at a later date, I/we agree to be bound by the terms and conditions for supply of gas set out in Part III overleaf and such other terms and conditions which City Energy Pte. Ltd. (as Trustee of City Energy Trust) may, at its absolute discretion, notify and impose. I/We understand that nothing herein shall be constructed as an offer by City Energy Pte. Ltd. (as Trustee of City Energy Trust) to supply gas to me / us and that City Energy Pte. Ltd. (as Trustee of City Energy Trust) has the absolute discretion to reject my application for gas supply for any reason. 3. I/We acknowledge and agree that SP Services Ltd reserves the right to transfer any amounts due and owing arising from my/ our previous/ closed account to an existing/ new account belonging to me/ us. 4. I/We agree to be bound by the terms and conditions specified by each supplier as set out in Part I (Water Supply) / Part II (Electricity Supply) / Part III (Gas Supply) / Part IV (Collection of Refuse) overleaf. 5. I/We acknowledge and agree that PUB, SP Services Ltd, City Energy Pte. Ltd. (as Trustee of City Energy Trust), Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and/or Alba W&H Smart City Pte. Ltd. (as the case may be) may collect, use and disclose to any third party and all particulars relating to my/our personal information, in accordance with the Personal Data Protection Act 2012 and SP Group’s data protection policy (available at SP Group’s website https://www.spgroup.com.sg/personal-data-protection-policy), for the purposes of (i) providing the requested services; (ii) billing and account management (including debt collection or recovery); (iii) conducting surveys or obtaining feedback; (iv) informing me / us of their or their related entities’ and business affiliates’ services and offers (unless I/we duly inform you otherwise); and (v) complying with all applicable laws and regulations, and business requirements. 6. If I/we am/are (or subsequently become) GST-registered, I/we agree that I/we will not issue any tax invoice for electricity sold to SP Services Ltd but hereby authorize SP Services Ltd to issue tax invoices on my/our behalf. I/We further agree that where SP Services Ltd issues any tax invoice(s) on my behalf in respect of any taxable supplies that I/we provide, SP Services Ltd shall be entitled to charge GST at the prevailing rate as at the date on which such taxable supplies are provided. 7. I/We will notify SP Services Ltd in writing immediately if there is any change to my/our GST status, including without limitation if my/our GST registration is cancelled; I/we am/are not currently GST-registered but subsequently become GST-registered; I/We am/are issued with a new GST registration number, etc. Walk-in: 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 Hotline: 1800-2222333 Website: www.spgroup.com.sg Version 4.0 / 09 / 25 SP SERVICES LTD (Acting for itself and as agent for and on behalf of PUB and City Energy Pte. Ltd. (as Trustee of City Energy Trust) for the supply of utilities, and as agent for Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and Alba W&H Smart City Pte. Ltd. in relation to the collection of refuse.) PART I Terms and Conditions of the Contract for the Supply of Water by the PUB 1 The Consumer shall pay an initial deposit and maintain it at an amount not less than one and a half times the monthly charges. For non-Singaporeans and nonpermanent residents an amount not less than 3 times the monthly charges. 2 The Consumer shall accept liability for this account. 3 Either party may give 4 working days' notice in writing to the other party to terminate this agreement. 4 If the water meter does not in the opinion of PUB correctly register the amount of water supplied to the Premises, PUB shall be entitled to charge such sum as it shall assess and the Consumer shall accept such assessment as final and conclusive. 5 The Consumer shall pay for the water supplied to the Premises at the appropriate water tariff according to the use of the Premises. The Consumer shall notify PUB of the change of use of the Premises within 7 days of such change. 6 The Consumer shall pay a fee on every reminder issued to the Consumer for failure to make payment in accordance with a bill sent to the Consumer. 7 The Consumer shall pay a late payment charge of 1% on any outstanding amount owed by the Consumer, or at such rate as may be gazetted by PUB from time to time. 8 PUB shall not be liable for any failure or inconsistency in the water supply to the Premises whatsoever and howsoever caused. 9 The Consumer’s attention is drawn to its duties and obligations in the Public Utilities Act (Cap 261) and the Public Utilities (Water Supply) Regulations, as amended from time to time. PART II Terms and Conditions of the Contract for the Supply of Electricity by SP Services Ltd ("SP Services") 1 The Consumer shall pay an initial deposit and maintain it at an amount not less than one and a half times the monthly charges. For non-Singaporeans and nonpermanent residents an amount not less than 3 times the monthly charges. 2 The Consumer shall accept liability for this account. 3 Either party may give 4 working days' notice in writing to the other party to terminate this agreement. 4 If the electricity meter does not in the opinion of SP Services correctly register the amount of electricity supplied to the Premises, SP Services shall be entitled to charge such sum as it shall assess. 5 The Consumer shall pay for the electricity supplied to the Premises at such rates of electricity tariffs for the appropriate category of consumer as is fixed by SP Services from time to time. 6 The Consumer shall pay a fee, as is fixed by SP Services from time to time, for every reminder issued to the Consumer for failure to make payment in accordance with a bill sent to the Consumer. 7 The Consumer shall pay a late payment charge of 1% on any outstanding amount owed by the Consumer. 8 SP Services shall not be liable for any failure or defect in the supply of electricity to the Premises whatsoever and howsoever caused. PART III Terms and Conditions of the Contract for the Supply of Gas by City Energy Pte. Ltd. (as Trustee of City Energy Trust) ("City Energy") 1 City Energy has appointed SP Services Ltd to be its agent for the opening and termination of this gas supply account, and the billing, collection and settlement of all charges under this account. 2 The Consumer shall pay an initial deposit and maintain it at an amount not less than one and a half times the monthly charges. For non-Singaporeans and nonpermanent residents an amount not less than 3 times the monthly charges. 3 The Consumer shall accept liability for this account. 4 Either party may give 4 working days' notice in writing to the other party to terminate this agreement. 5 If the gas meter does not in the opinion of City Energy correctly register the amount of gas supplied to the Premises, City Energy shall be entitled to charge such sum as it shall assess. 6 The Consumer shall pay for the gas supplied to the Premises at such rates of gas tariffs for the appropriate category of consumer as is fixed by City Energy from time to time. The Consumer shall notify SP Services Ltd of the change of use of the Premises within 7 days of such change. 7 The Consumer shall pay a fee, as is fixed by City Energy from time to time, for every reminder issued to the Consumer for failure to make payment in accordance with a bill sent to the Consumer. 8 The Consumer shall pay a late payment charge of 1% on any outstanding amount owed by the Consumer. 9 City Energy shall not be liable for any failure or defect in the supply of gas to the Premises whatsoever and howsoever caused. PART IV Terms and Conditions of the Contract for the Collection of Refuse by either Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and Alba W&H Smart City Pte. Ltd. (collectively referred to as “Refuse Collection Companies”) 1 The Refuse Collection Companies have appointed SP Services Ltd to be their agent for the opening and termination of this refuse collection account, and the billing, collection and settlement of all charges under this account. 2 The Consumer shall accept liability for this account. 3 Either party may give 4 working days' notice in writing to the other party to terminate this agreement. 4 The Consumer shall pay for the refuse collection service performed at the Premises at such rates for the appropriate category of consumer as is fixed by the National Environment Agency from time to time or at such rates determined between the Consumer and the relevant Refuse Collection Company where the Premises do not fall under the Public Waste Collection Scheme and the refuse collection is contracted privately. The Consumer shall notify SP Services Ltd of the change of use of the Premises within 7 days of such change. 5 The Consumer shall pay a fee, as is fixed by the Refuse Collection Companies from time to time, for every reminder issued to the Consumer for failure to make payment in accordance with a bill sent to the Consumer. 6 The Consumer shall pay a late payment charge of 1% on any outstanding amount owed by the Consumer. 7 The Refuse Collection Companies shall not be liable for any failure or defect in the collection of refuse at the Premises whatsoever and howsoever caused. Name: NRIC/FIN: Tel No: E-mail Address: ______________________________________________ Signature of Transferor (Co Stamp if applicable) (Outgoing Customer) Mailing Address: (if different from premises) Name: _______________________________________________ Signature of Transferee (Co Stamp if applicable) (Incoming Customer) NRIC/FIN (Copy of NRIC/FIN is required): For the purpose of application for water, gas and electricity only Tel No: E-mail Address: If you're an e-bill user, your e-bill will be sent to your existing e-services email address Mailing Address: (if different from premises) For Official Use Utility A/C No: ___________________________ Application Collected by: _________________________ Deposit to be billed: $ _______________ Date of Application received: _________________ Appt Date and Time Scheduled: ____________________ Request for GIRO Form � Yes � No Remark: _____________________________________________ Walk-in: 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 Hotline: 1800-2222333 Website: www.spgroup.com.sg Version 4.0 / 09 / 25 SP SERVICES LTD (Acting for itself and as agent for and on behalf of PUB and City Energy Pte. Ltd. (as Trustee of City Energy Trust) for the supply of utilities, and as agent for Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and Alba W&H Smart City Pte. Ltd. in relation to the collection of refuse.) Annex Use of Premises Residential Premises For premises where water supplied are used exclusively for residential purposes including staff housing. 001 Residential 002 Home office scheme 003 Staff housing / quarters 004 Common services of HDB / condominium / private apartment 005 Hostel 006 Boarding House 007 Dormitory 008 Service apartment 009 Child care centre 010 School / education institution 011 Office 012 Retail / services 013 Food and beverage 014 Place of worship 015 Bin centre 016 Carpark 017 Welfare facilities 018 Construction site 019 Residents’ / senior citizens’ corner Commercial Premises For premises which is used for the purposes of or in connection with any trade, business or profession. 901 Residential (for Shophouses only) 902 Home office scheme (for Shophouses only) 903 Staff housing / quarters (for Shophouses only) 905 Hostel 906 Boarding House 907 Dormitory 908 Service apartment 909 Child care centre 910 School / education institution 911 Office 912 Retail / services 913 Food and beverage 914 Place of worship 915 Bin centre 916 Carpark 917 Welfare facilities 918 Construction site 920 Industrial 921 Government / public facilities 922 Medical facilities 923 Warehouse / storage facilities 924 Farm 925 Sports and recreation 926 Common services Walk-in: 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 Hotline: 1800-2222333 Website: www.spgroup.com.sg Version 4.0 / 09 / 25
[16012017] Electricity saving plan from SWCDC is expandedhttps://www.spgroup.com.sg/dam/jcr:42e8e14c-5ec1-4ff3-b1ac-c08ca6117933
Source: Lianhe Zaobao © Singapore Press Holdings Limited. 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