TRANSMISSION SERVICE RATE SCHEDULE A SERVICE CONNECTION A1 Service Connection This includes cables, associated equipment and facilities to effect the connection of consumers’/generation companies’ equipment to SP PowerAssets Limited’s (“SPPA”) substation/network. Connection Level Low Tension (LT) High Tension (HT) Extra High Tension (EHT) Ultra High Tension (UHT) Supply Level 230V or 400V 6.6kV or 22 kV 66 kV 230kV A2 Engineering Fees Engineering fees are applicable to all cost items associated with service connection from SPPA’s substation/network to consumers’/generation companies’ premises as well as all cost items associated with required network augmentation. Table 1 – Engineering Fees (Exclusive of GST) # Category Connection Cost Rate Engineering Fee ($) 1 Up to $100,000 20% 20,000 2 3 4 5 6 7 First $100,000 Next $900,000 First $1m Next $4m First $5m Next $5m First $10m Next $10m First $20m Next $10m First $30m Above $30m - 7.5% - 6.5% - 6.0% - 5.5% - 5.0% - 4.5% # Please refer to Table 1A in Appendix 1 for charges inclusive of GST. 20,000 - 87,500 - 347,500 - 647,500 - 1,197,500 - 1,697,500 - B SERVICE CONNECTION CHARGES B1 Service Connection Charges for LT Supply All LT consumers are required to pay a one-time upfront service connection charge. This charge varies for different load requirements and is categorised as follows: [a) Development Without Substation The service connection charge comprises the cost based on requirement in kVA of tapping supply from both the High Tension [HT) and LT networks, which includes the cost of service cables. For individual consumers without substations, the cost of LT service cable for the same capacity may vary widely depending on their locations with respect to the nearest LT mains. These consumers are not the sole beneficiaries of the extension of the LT network. To achieve a greater degree of equity in terms of cost for these general consumers, a standard cost approach is adopted by grouping consumers with similar supply requirements. The average global cost per kVA is determined based on past statistics. For example, this category of consumers which comprises mainly landed residential owners applying for the same applied load, will pay the same standard connection charge regardless of the location of their premises from the existing LT network. [b) Development With Substation The service connection charge comprises the cost based on requirement in kVA of tapping supply from the HT network and the cost of service cable. The cost of tapping supply from the HT network refers to the cost of cables and consumables used in setting up a new distribution substation. It excludes the cost of shared network assets such as switchgear, transformer and HT network cables. The cost is spread to all new consumers proportionally on a per kVA basis. For consumers with substations, their supply intake point is usually adjacent to the substation, which requires a service cable of approximately 15m in most instances. Therefore, the standard cost of service cable is computed based on a length of 15m. Consumers shall pay the additional cost for service cable exceeding 15m. In addition, consumers shall also pay for those dedicated assets, such as switchgear and transformers, which are serving them and do not benefit others. Table 2 – Low Tension Standard Connection Charge (Exclusive of GST) # Capacity Requirement in kVA Up to 15 (existing premises) Up to 15 (new premises) Capacity of Final Service Cable Type of Final LT Service Cable Underground Connection Development without Substation Standard Connection Charge ($) 23 35mm 2 2C 1,600 ) 23 35mm 2 2C 1,900 ) 16 - 23 23 35mm 2 2C 2,800 ) 16 - 45 45 35mm 2 4C 5,300 ) Development with Substation* Standard Connection Charge ($) 46 - 75 75 35mm 2 4C 8,800 6,700 76 - 140 140 120mm 2 4C Al 16,700 ) 141 - 180 180 185mm 2 4C Al 22,000 ) 181 - 230 230 300mm 2 4C Al 28,700 ) 231 - 280 280 300mm 2 4C Cu 34,400 8,500 281 - 460 460 2x300mm 2 4C Al NA 12,600 461 - 560 560 2x300mm 2 4C Cu NA 17,700 561 - 1000 1,000 7x500mm 2 1C NA 26,000 # Please refer to Table 2A in Appendix 2 for charges inclusive of GST. * For service cable not exceeding 15m. For longer lengths, additional charges shall apply. Standard charges are only applicable to consumers who are connected to the shared network. Standard charges are not applicable to consumers where the network extension is unlikely to be shared by others. Some of these include supply to HDB premises, premises involving installation of bigger capacity cable in order to overcome the excessive voltage drop, temporary work sites, public installations and offshore island premises. These consumers will be required to pay for the full connection network cost, based on user-pay principle, as they are the main beneficiaries. B2 Service Connection Charges for HT, EHT and UHT Supply Consumers taking HT, EHT and UHT supply shall pay the cost of the service connections to their intake equipment including cables, associated equipment and facilities to effect the connection of consumers’ equipment to SPPA’s substation/network. The service connection shall cater for single contingency. Consumers requesting for additional level of contingency that exceeds the single contingency standard are required to pay for the full cost of such provision. B3 Dedicated Network/Substation The developer or consumer shall pay the full cost of all associated equipment and facilities under a dedicated network/substation scheme for which the network capacity is intended to serve the developer’s development or consumer’s premise(s) exclusively. A substation comprises land, building, electrical equipment and associated cables. A substation which serves a development or premise has to be provided and paid for by the developer or consumer. As the capacity of electrical equipment is lumpy, the substation may have excess capacity. The developer or consumer will carry the cost of this excess capacity which cannot be avoided. As this substation is required to serve mainly the development’s or consumer’s load, it is considered a dedicated substation. To reduce cost, a developer or consumer can choose to let SPPA bear the cost of the electrical equipment and associated cables, thus making the network/substation a nondedicated one. In return, SPPA must be allowed to allocate the excess capacity to other consumers. Even after the excess capacity is allocated, SPPA shall return the capacity to the developer or consumer if his demand grows later provided existing allocated capacity to other consumers can be diverted. The latter provision shall also apply to the decommissioning of the substation. At present, most substations provided by developers or consumers are non-dedicated substations. C GENERATION CONNECTION CHARGES Table 3: Generation Connection Charges (Exclusive of GST) # Connection Level UHT (230kV or 400kV) EHT (66kV) HT (6.6kV or 22kV) LT (230V or 400V) Charge $50,000 per MW of Installed Generation Capacity* Based on cost of service connections to generation companies’ equipment, including cables, associated equipment and facilities, to effect the connection to SPPA’s substation/network. # Please refer to Table 3A in Appendix 2 for charges inclusive of GST. * Rate is only applicable for cable installation by conventional direct burial method. D ATTENDANCE CHARGE FOR POWER FAILURE CAUSED BY FAULT WITHIN CONSUMER’S INSTALLATION Table 4: Attendance Charge (Exclusive of GST) # Consumer Type Charge per Attendance LT Domestic $5 LT Non-Domestic $30 HT $120 # Please refer to Table 4A in Appendix 3 for charges inclusive of GST. E CHARGE FOR RECONNECTION DUE TO INVOLUNTARY DISCONNECTION Table 5: Reconnection Charge (Exclusive of GST) # Charge per Connection Connection Level Weekday Weekend/ Office Hours After Office Public Holiday (8.00 am to 5.30pm) Hours LT $15 $100 $100 HT $120 $200 $200 EHT $180 $300 $300 # Please refer to Table 5A in Appendix 3 for charges inclusive of GST. F CHARGE FOR VOLUNTARY TEMPORARY DISCONNECTION & RECONNECTION Table 6: Voluntary Temporary Disconnection & Reconnection Charge (Exclusive of GST) # Charge per Feeder/Connection Connection Level Weekday Weekend/ Office Hours After Office Public Holiday (8.00 am to 5.30pm) Hours LT NA $100 $100 HT NA $200 $200 EHT NA $300 $300 # Please refer to Table 6A in Appendix 3 for charges inclusive of GST. G RE-APPOINTMENT CHARGE FOR ENERGISATION OF SERVICE CONNECTION $45 per connection (Exclusive of GST) # # Please refer to Appendix 3 for charges inclusive of GST H METER SERVICE CHARGES Table 7: Meter Service Charges (Exclusive of GST) # 1 Site testing of Single Phase Meter : $ 30 per meter per trip 2 Site testing of Three Phase Whole-Current Meter : $ 30 per meter per trip 3 Site testing of CT-operated Meter : All meter under customer account @ $80 per meter per trip 4 Additional charges for site testing : Weekday after office hours : $150 per trip Weekend/Public Holiday : $300 per trip 5 Auditing of Meter Data : $ 100 per man-day or part thereof 6 Express service for meter installation : Weekday : $150 per man-day per site Weekend/Public Holiday : $300 per man-day per site 7 Meter Installation/ Replacement of metering transformers : Weekday after office hours : $150 per man-day per site Weekend/Public Holiday : $300 per man-day per site Note : Office hours are from 8.00 am to 5.30 pm on weekdays from Monday to Friday. # Please refer to Table 7A in Appendix 4 for charges inclusive of GST. I ADVANCED METERING INFRASTRUCTURE (AMI) METER CHARGE Table 8: AMI Meter Charge (Exclusive of GST) # Applicable for any: (i) (ii) newly contestable business consumer, and household consumer who opt to use AMI meters (instead of load profiling) in OEM Installation Fee of $40.00 per AMI meter This will apply to Customer Transfer Request or Metering Option Change Request effected on 20 Mar 2018 onwards. # Please refer to Table 8A in Appendix 4 for charges inclusive of GST. J USE OF SYSTEM (UOS) CHARGES EFFECTIVE FROM 1 APRIL 2025 Table 9 : UOS Charges (Exclusive of GST) # From 1 April 2025 to 31 March 2026 Contracted Capacity Charge ($/kW/mont h) Peak Period Charge (¢/kWh) Off-Peak Period Charge (¢/kWh) Reactive Power Charge (¢/kVArh) Uncontracted Capacity Charge 7 ($/kW/month) Uncontracted Standby Capacity Charge 10 ($/kW/month) CCS 8 ECCS 9 Tier 1 Tier 2 Ultra High Tension 1 8.50 0.06 0.02 0.44 12.75 42.50 42.50 102.00 Extra High Tension 2 12.15 0.08 0.03 0.48 18.23 60.75 60.75 145.80 High Tension - Large 3 15.07 0.74 0.08 0.59 22.61 75.35 75.35 180.84 High Tension - Small 4 15.07 0.96 0.09 0.59 22.61 75.35 75.35 180.84 Low Tension - Large 5 - 6.25 4.93 - - - - - Low Tension - Small 6 - 6.25 - - - - - # Please refer to Table 9A in Appendix 5 for charges inclusive of GST. 1 Ultra High Tension - for consumers taking supplies at 230kV, 50Hz, 3-phase, 3-wire for connection with minimum Contracted Capacity of 85,000kW* 2 Extra High Tension - for consumers taking supplies at 66kV, 50Hz, 3-phase, 3-wire for a Contracted Capacity: (a) between 25,501kW and 84,999kW for service connection from the nearest feasible 66kV substation* (b) between 85,000kW and 170,000kW for connection from the nearest feasible 66kV source station* The above shall apply to new and existing customers. 3 High Tension-Large - for consumers taking supplies at 22kV or 6.6kV, 50Hz, 3-phase, 3-wire for a Contracted Capacity: (a) between 1,700kW and 12,750kW for 1 or 2 HT 22kV services* (b) between 12,751kW and 25,500kW for 3 or 4 HT 22kV services* 4 High Tension-Small - for consumers taking supplies at 22kV or 6.6kV, 50Hz, 3-phase, 3-wire for connection with Contracted Capacity of less than 1,700kW. 5 Low Tension-Large - for contestable consumers taking supplies at 400V/230V. 6 Low Tension-Small - for non-contestable consumers taking supplies at 400V/230V. These are consumers who choose to buy electricity from SP Group at the regulated tariff. 7 The Uncontracted Capacity Charge (UCC) applies in the event that the maximum demand in kW (measured by the half-hour integration meter) exceeds the Contracted Capacity. UCC applies to: (a) Normal customers without embedded generation; (b) Customers with embedded generation who require top-up supplies and opt to summate their kW output from embedded generation and kW demand from the network (i.e Summation Scheme) for determining maximum demand; and (c) Customers with embedded generation who require top-up supplies and opt to cap their power demand in kW drawn from the network (i.e Capped Capacity Scheme or Extended Capped Capacity Scheme). The UCC applies in the event that the maximum demand in kW (measured by the half-hour integration meter) exceeds the contracted capacity and shall be limited to 20% of the Contracted Capacity. 8 For Capped Capacity Scheme (CCS), the Uncontracted Standby Capacity Charge (USCC), at 5 times of Contracted Capacity Charge, applies in the event that the demand in kW (measured by the power meter) drawn from the network exceeds 120% of the contracted capacity for a duration of more than 10 seconds continuously. 9 For Extended Capped Capacity Scheme (ECCS), the 2-tier Uncontracted Standby Capacity Charge (USCC) applies as follows: • Tier 1: 5 times of Contracted Capacity Charge is applicable if the demand in kW drawn from the network exceeds 120% and up to 200% of the contracted capacity for a duration of more than 100 seconds continuously. • Tier 2: 12 times of Contracted Capacity Charge is applicable if the demand in kW drawn from the network exceeds 200% of the contracted capacity for a duration of more than 10 seconds continuously. 10 For both CCS and ECCS, the consumer shall at its own expense, install and maintain Load Limiting Device, in accordance with requirements that the Transmission Licensee may stipulate from time to time. * Based on power factor of 0.85 Notes On Use-of-System Charges Effective from 1 April 2018 1 Supply Categories The Use-of-System [UOS) Charges shall be paid for electricity transmission services at each metered intake supply point in accordance with the voltage at which a consumer receives the electricity supply. The UOS Charges are applicable for the following categories of supplies : • Low Tension [LT) Supplies at 400V/230V Supply to Low Tension-Small Consumer Supply to Low Tension-Large Consumer • High Tension [HT) Supplies at 22kV and 6.6kV Supply to High Tension-Small Consumer, whose Contracted Capacity is less than 1,700 kW per month at each metered intake supply point. Supply to High Tension-Large Consumer, whose Contracted Capacity is at least 1,700 kW per month at each metered intake supply point. • Extra-High Tension [EHT) Supplies at 66kV Supply to Extra-High Tension Consumer • Ultra-High Tension [UHT) Supplies at 230kV Supply to Ultra-High Tension Consumer • Temporary Supplies Temporary Supplies apply only to LT and HT supplies for temporary civil engineering and building construction sites. 2 Low Tension Supplies 2.1 Low Tension Small Consumer LT supplies [in kWh) to all non-contestable LT consumers are metered on a monthly basis. A flat per kWh UOS rate is levied at each metered intake supply point. These are consumers who choose to buy electricity from SP Group at the regulated tariff. 2.2 Low Tension Large Consumer LT Supplies to these contestable consumers are metered on energy (kWh) on a halfhourly time-of-day basis. The respective per kWh charges shall be levied at a “Peak” and an “Off-peak” period for the energy supplied at each metered intake supply point. 2.2.1 Peak Period Charge The Peak Period Charge payable shall be the monthly charge based on the energy (in kWh) supplied to an installation during the peak period, 7.00 am to 11.00 pm, in that month. 2.2.2 Off-Peak Period Charge The Off-Peak Period Charge payable shall be the monthly charge based on the energy (in kWh) supplied to an installation during the off-peak period, 11.00 pm to 7.00 am, in that month. 3 High Tension, Extra-High Tension and Ultra-High Tension Supplies For HT (i.e. HT Small and HT Large), EHT and UHT Supplies, UOS Charges shall be levied at each metered intake supply point as follows : a. Contracted Capacity Charge; b. Peak Period Charge; c. Off-peak Period Charge; d. Reactive Power Charge; e. Uncontracted Capacity Charge, and f. Uncontracted Standby Capacity Charge (applicable to consumers with embedded generation who opt to cap their power demand drawn from the network). 3.1 Contracted Capacity Charge 3.1.1 The Contracted Capacity Charge is a monthly charge payable in any month for the Contracted Capacity at each intake supply point of a consumer. The Contracted Capacity shall be the supply capacity (in kW), which is requested by the consumer for that intake supply point. For the avoidance of doubt, and without prejudice to paragraph 3.1.3 herein, the consumer shall not be allowed to reduce the declared Contracted Capacity upon the signing of the Consumer Connection Agreement / Supply Agreement, notwithstanding the fact that the energisation of the new supply has still not taken place. 3.1.2 For a new connection, consumers are subject to a binding period of 5 years from the target date or the commissioning date for SPPA’s plant and equipment, except for the service cable, whichever is later. During the 5-year binding period, no reduction to the Contracted Capacity is allowed. For new HT, EHT and UHT connections, the minimum Contracted Capacity for each intake supply point is as follows : HT with 1 or 2 feeders HT with 3 or 4 feeders EHT UHT 1,700 kW, 12,751 kW, 25,501 kW, 85,000 kW. During the first year of the 5-year binding period, requests for intermediate incremental steps of Contracted Capacity may be made before the full Contracted Capacity is implemented. The first step shall be at least one quarter ( 1 /4) of the consumer’s requested full Contracted Capacity at each intake supply point. 3.1.3 After the initial 5-year binding period, the consumer may, by giving at least 10 business days’ notice in writing, reduce his Contracted Capacity at each intake supply point subject to the following minimum values: HT with 1 or 2 feeders HT with 3 or 4 feeders EHT UHT 850 kW, 6,375 kW, 12,750 kW, 42,500 kW. Any such reduction in Contracted Capacity shall be subject to a 1-year binding period from the effective date of the revised Contracted Capacity, i.e. the consumer shall not be entitled to make any further reduction in the Contracted Capacity within one year following any such reduction. The Market Support Services Licensee will inform the consumer of the date of their billing cycle. The consumer will be billed based on the revised Contracted Capacity for the entire billing cycle that encompasses the effective date of the revised Contracted Capacity. 3.1.4 The consumer, may, by giving at least 15 business days’ notice in writing, may be allowed to increase his Contracted Capacity, during the 5-year or 1-year binding period. The revised Contracted Capacity shall apply for the remainder of the initial 5-year binding period or for a minimum period of 1 year, whichever is later, provided SPPA is not required to install new or additional equipment. The consumer will be billed based on the revised Contracted Capacity for the entire billing cycle that encompasses the effective date of the revised Contracted Capacity. Reduction of Contracted Capacity during binding periods will not be allowed. 3.1.5 A consumer whose revised Contracted Capacity requires SPPA to install new or additional equipment shall be considered as receiving a new supply with a new 5-year binding period. 3.1.6 Subject to Clause 3.1.4 and 3.1.5, the UCC incurred by a consumer in a particular month (“UCC Month”) can be converted into Contracted Capacity Charge provided: (i) (ii) (iii) (iv) The consumer submits the request for an increase in Contracted Capacity no later than 2 weeks after the date of the bill for the UCC Month; The revised Contracted Capacity is not less than the maximum demand recorded in the UCC Month; The revised Contracted Capacity does not require the Transmission Licensee to install new or additional equipment; and Upon approval by the Transmission Licensee, the revised Contracted Capacity shall take effect on the first day of the UCC Month and thereafter shall not be reduced within one year, or the remaining of the 5-year binding period, whichever is later. 3.1.7 For a new development with landlord and tenants, the Contracted Capacity required by the landlord himself and his tenants (HT and above) must in aggregate meet the minimum values set out in paragraphs 3.1.2 to 3.1.3 above in order for the landlord to qualify for HT, EHT or UHT supplies. If landlord or its tenants (HT and above) request to revise their Contracted Capacity, the aggregate Contracted Capacity after revision must meet the minimum Contracted Capacity values and subject to the same terms and conditions for revision of Contracted Capacity set out in paragraphs 3.1.3 and 3.1.4. 3.1.8 Existing HT, EHT or UHT consumers may have Contracted Capacity below the minimum Contracted Capacity as specified in paragraphs 3.1.2 and 3.1.3. For such consumers, they may request to increase (but not decrease) their Contracted Capacity in the manner as described above. 3.2 Peak Period Charge The Peak Period Charge payable shall be the monthly charge based on the energy (in kWh) supplied to an installation during the peak period, 7.00 am to 11.00 pm, in that month. 3.3 Off-Peak Period Charge The Off-Peak Period Charge payable shall be the monthly charge based on the energy (in kWh) supplied to an installation during the off-peak period, 11.00 pm to 7.00 am, in that month. 3.4 Reactive Power Charge The Reactive Power Charge is a monthly charge payable in any month for the installation's excess kVArh consumption. The excess kVArh shall be the difference by which the installation's kVArh consumption drawn from the network in that month is greater than 62% of its kWh consumption drawn from the network in the same month. 3.5 Uncontracted Capacity Charge 3.5.1 The Uncontracted Capacity Charge is a monthly charge payable in any month for the Uncontracted Capacity utilised. The Uncontracted Capacity is the capacity in kW by which the maximum demand in kW (measured by the half-hour integration meter) exceeds the Contracted Capacity at that metered intake supply point. 3.5.2 The Uncontracted Capacity Charge shall apply to the following HT, EHT and UHT consumers : a. Normal consumers without embedded generation; b. Consumers with embedded generation whose monthly maximum demand in kW is the maximum summated demand in kW in the month, determined by summating the kW demand drawn from the network and the kW output from embedded generation (i.e. Summation Scheme); and c. Consumers with embedded generation who opt to cap their power demand in kW drawn from the network in the event that the maximum demand in kW (measured by the half-hour integration meter) exceeds the Contracted Capacity at that metered intake supply point (i.e. Capped Capacity Scheme or Extended Capped Capacity Scheme). The Uncontracted Capacity for these consumers shall be limited to 20% of the Contracted Capacity. 3.6 Uncontracted Standby Capacity Charge 3.6.1 The Uncontracted Standby Capacity Charge is a monthly charge payable in any month for the Uncontracted Standby Capacity utilised. The Uncontracted Standby Capacity Charge shall apply to those HT, EHT and UHT consumers with embedded generation who opt for the Capped Capacity Scheme or Extended Capped Capacity Scheme. 3.6.2 For Capped Capacity Scheme, the Uncontracted Standby Capacity Charge applies in the event the demand in kW drawn from the network (measured by the power meter) exceeds 120% of the Contracted Capacity at that metered intake supply point for a duration of more than 10 seconds continuously. 3.6.3 For Extended Capped Capacity Scheme, the Uncontracted Standby Capacity Charge applies in the event : • the demand in kW drawn from the network exceeds 120% and up to 200% of the Contracted Capacity at that metered intake supply point for a duration of more than 100 seconds continuously; or • the demand in kW drawn from the network exceeds 200% of the Contracted Capacity at that metered intake supply point for a duration of more than 10 seconds continuously. 3.6.4 For the avoidance of doubt, in the event Uncontracted Standby Capacity Charge applies in accordance with Clauses 3.6.2 and 3.6.3 above, Uncontracted Capacity Charge shall also be applicable for the Contracted Capacity portion which is 20% above the customer’s declared Contracted Capacity. 4 Temporary Supplies Temporary Supplies apply only to LT and HT supplies for temporary civil engineering and building construction sites. The UOS charges applicable for the LT and HT temporary supplies shall be the same as those used for LT and HT supplies respectively. For temporary supplies at HT, the Contracted Capacity shall apply for a binding period of 2 years. Upward revision of the Contracted Capacity may be allowed during the validity of the binding period of the Contracted Capacity. The revised Contracted Capacity shall in such cases apply for a minimum period of 1 year, provided SPPA is not required to install new or additional equipment. Downward revision during such binding period will not be allowed. A consumer whose revised Contracted Capacity requires SPPA to install new or additional equipment, shall be considered as receiving a new temporary supply. The term granted for temporary connection is 2 years. Appendix 1 A2 ENGINEERING FEES Table 1A – Engineering Fees (Inclusive of 9% GST) Category Connection Cost ($) Rate* Engineering Fee Payable ($) 1 Up to $100,000 20% 21,800 First $100,000 - 2 Next $900,000 7.5% First $1m - 3 Next $4m 6.5% First $5m - 4 Next $5m 6.0% First $10m - 5 Next $10m 5.5% First $20m - 6 Next $10m 5.0% First $30m - 7 Above $30m 4.5% * Prevailing GST rate will be also applied to the balance. 21,800 - 95,375 - 378,775 - 705,775 - 1,305,275 - 1,850,275 - Appendix 2 B SERVICE CONNECTION CHARGES Table 2A – Low Tension Standard Connection Charge (Inclusive of 9% GST) Capacity Requirement in kVA Capacity of Final service Cable Type of Final LT Service Cable Development without Substation Standard Connection Charge ($) Development with Substation* Standard Connection Charge ($) Underground Connection Up to 15 (existing premises) 23 35mm 2 2C 1,744 ) Up to 15 (new premises) 23 35mm 2 2C 2,071 ) 16 - 23 23 35mm 2 2C 3,052 ) 16 - 45 45 35mm 2 4C 5,777 ) 46 - 75 75 35mm 2 4C 9,592 7,303 76 - 140 140 120mm 2 4C Al 18,203 ) 141 - 180 180 185mm 2 4C Al 23,980 ) 181 - 230 230 300mm 2 4C Al 31,283 ) 231 - 280 280 300mm 2 4C Cu 37,496 9,265 281 - 460 460 2x300mm 2 4C Al NA 13,734 461 - 560 560 2x300mm 2 4C Cu NA 19,293 561 - 1000 1,000 7x500mm 2 1C NA 28,340 * For service cable not exceeding 15m. For longer lengths, additional charges shall apply. C GENERATION CONNECTION CHARGES Table 3A: Generation Connection Charges (Inclusive of 9% GST) Connection Level UHT (230kV or 400kV) EHT (66kV) HT (6.6kV or 22kV) LT (230V or 400V) Charge $54,500 per MW of Installed Generation Capacity* Based on cost of service connections to generation companies’ equipment, including cables, associated equipment and facilities, to effect the connection to SPPA’s substation/network plus applicable GST. * Rate is only applicable for cable installation by conventional direct burial method. Appendix 3 D ATTENDANCE CHARGE FOR POWER FAILURE CAUSED BY FAULT WITHIN CONSUMER’S INSTALLATION Table 4A: Attendance Charge (Inclusive of 9% GST) Consumer Type Charge per Attendance LT Domestic $5.45 LT Non-Domestic $32.70 HT $130.80 E CHARGE FOR RECONNECTION DUE TO INVOLUNTARY DISCONNECTION Table 5A: Reconnection Charge (Inclusive of 9% GST) Charge per Connection Connection Weekday Weekend/ Level Office Hours After Office Public Holiday (8.00 am to 5.30pm) Hours LT $16.35 $109 $109 HT $130.80 $218 $218 EHT 196.20 $327 $327 F CHARGE FOR VOLUNTARY TEMPORARY DISCONNECTION & RECONNECTION Table 6A: Voluntary Temporary Disconnection & Reconnection Charge (Inclusive of 9% GST) Charge per Feeder/Connection Connection Weekday Weekend/ Level Office Hours After Office Public Holiday (8.00 am to 5.30pm) Hours LT NA $109 $109 HT NA $218 $218 EHT NA $327 $327 G RE-APPOINTMENT CHARGE FOR ENERGISATION OF SERVICE CONNECTION $49.05 per connection (Inclusive of 9% GST) Appendix 4 H METER SERVICE CHARGES Table 7A: Meter Service Charges (Inclusive of 9% GST) 1 Site testing of Single Phase Meter : $32.70 per meter per trip 2 Site testing of Three Phase Whole-Current Meter : $32.70 per meter per trip 3 Site testing of CT-operated Meter : All meter under customer account @ $87.20 per meter per trip 4 Additional charges for site testing : Weekday after office hours : $163.50 per trip Weekend/Public Holiday : $327 per trip 5 Auditing of Meter Data : $109 per man-day or part thereof 6 Express service for meter installation : Weekday : $163.50 per man-day per site Weekend/Public Holiday : $327 per man-day per site 7 Meter Installation/ Replacement of metering transformers : Weekday after office hours : $163.50 per man-day per site Weekend/Public Holiday : $327 per man-day per site Note: Office hours are from 8.00 am to 5.30 pm on weekdays from Monday to Friday. I ADVANCED METERING INFRASTRUCTURE (AMI) METER CHARGE Table 8A: AMI Meter Charge (Inclusive of 9% GST) Applicable for any: (i) (ii) newly contestable business consumer, and household consumer who opt to use AMI meters (instead of load profiling) in OEM Installation Fee of $43.60 per AMI meter This will apply to Customer Transfer Request or Metering Option Change Request effected on 20 Mar 2018 onwards. Appendix 5 J USE OF SYSTEM CHARGES (GST INCLUSIVE FEE APPLICABLE WITH EFFECT FROM 1 APRIL 2025) Table 9A : UOS Charges (Inclusive of 9% GST) From 1 April 2025 to 31 March 2026 Contracted Capacity Charge ($/kW/month) Peak Period Charge (¢/kWh) Off-Peak Period Charge (¢/kWh) Reactive Power Charge (¢/kVArh) Uncontracted Capacity Charge ($/kW/month) Uncontracted Standby Capacity Charge ($/kW/month) CCS ECCS Tier 1 Tier 2 Ultra High Tension 9.27 0.07 0.02 0.48 13.90 46.33 46.33 111.18 Extra High Tension 13.24 0.09 0.03 0.52 19.87 66.22 66.22 158.92 High Tension - Large 16.43 0.81 0.09 0.64 24.64 82.13 82.13 197.12 High Tension - Small 16.43 1.05 0.10 0.64 24.64 82.13 82.13 197.12 Low Tension - Large - 6.81 5.37 - - - - - Low Tension - Small - 6.81 - - - - - Note : Figures above may not reflect the full GST effect due to rounding.

省 电 省 空 间 还 能 回 收 热 能 地 下 “ 冷 库 ” 为 滨 海 湾 建 筑 群 送 凉 意 ▲ 制 冷 厂 从 各 建 筑 回 收 的 热 量 从 这 组 ▲ 制 冷 机 制 造 的 冷 能 以 冷 水 为 媒 介 从 右 边 的 大 水 管 输 到 各 个 建 筑 , 之 后 再 将 聚 集 在 建 筑 里 的 热 量 以 大 约 13 度 的 水 温 从 左 边 的 水 管 回 流 。 ▲ 制 冷 厂 从 各 建 筑 回 收 的 热 量 从 这 组 生 生 不 息 滨 海 湾 多 个 建 筑 皆 采 用 区 域 供 冷 系 统 调 节 室 内 温 度 。 这 个 系 统 由 滨 海 林 荫 道 1 号 大 楼 , 以 及 滨 海 湾 金 沙 商 场 和 莱 佛 士 码 头 1 号 大 楼 地 下 的 三 个 制 冷 厂 所 组 成 , 相 信 是 目 前 世 界 上 制 冷 功 率 最 大 的 多 厂 区 域 系 统 之 一 。 滨 海 湾 新 市 区 区 域 供 冷 系 统 ▲ 滨 海 湾 金 沙 地 下 的 制 冷 厂 有 几 套 这 样 的 双 蒸 发 式 制 冷 机 , 能 将 水 冷 却 至 4.5 度 , 也 能 制 冰 将 冷 能 储 存 在 蓄 冰 槽 , 必 要 时 再 使 用 。 滨 海 林 荫 道 1 号 3 2 海 洋 金 融 中 心 滨 海 湾 金 沙 地 下 1 莱 佛 士 码 头 1 号 地 下 滨 海 湾 花 园 杨 萌 报 道 yangmeng@sph.com.sg 在 滨 海 湾 金 沙 商 场 外 的 一 侧 , 有 一 扇 不 怎 么 引 人 注 意 的 小 门 , 从 小 门 下 楼 到 底 层 , 再 走 过 一 道 长 长 的 隧 道 , 那 里 却 隐 藏 着 相 信 是 新 加 坡 最 大 的 地 下 “ 冷 库 ”。 这 个 “ 冷 库 ” 是 为 滨 海 湾 新 市 区 供 应 冷 气 的 其 中 一 个 制 冷 厂 。 温 度 低 至 4.5 摄 氏 度 的 冷 却 水 , 就 是 在 这 个 深 入 地 下 20 多 米 、 面 积 约 1 万 平 方 米 的 制 冷 厂 里 制 造 。 随 着 一 组 6 0 兆 瓦 制 冷 量 (MWr) 的 制 冷 机 在 去 年 投 入 使 用 , 包 括 滨 海 湾 金 沙 制 冷 厂 在 内 的 区 域 供 冷 (district cooling) 系 统 , 相 信 已 成 为 世 界 上 制 冷 功 率 最 大 的 多 厂 区 域 供 冷 系 统 之 一 。 经 营 该 系 统 的 新 加 坡 供 冷 有 限 ▲ 制 冷 机 制 造 的 冷 能 以 冷 水 为 媒 介 从 右 边 的 大 水 管 输 到 各 个 建 筑 , 之 后 再 将 聚 集 在 建 筑 里 的 热 量 以 大 约 13 度 的 水 温 从 左 边 的 水 管 回 流 。 ▲ 制 冷 厂 从 各 建 筑 回 收 的 热 量 从 这 组 冷 却 塔 散 发 。 公 司 (Singapore District Cooling) 再 通 过 管 道 输 送 给 各 个 “ 联 网 ” 大 自 2 0 0 6 年 就 在 莱 佛 士 码 头 1 号 楼 。 大 楼 使 用 者 可 根 据 需 求 利 用 管 (One Raffles Quay) 地 下 建 造 了 第 道 里 的 冷 却 水 降 低 室 滨 内 海 温 湾 度 花 。 园 在 制 一 个 制 冷 厂 。 再 加 上 滨 海 林 荫 道 1滨 海 冷 湾 过 金 程 沙 中 地 所 下 散 发 的 热 气 则 可 用 来 烧 号 (One Marina Boulevard) 大 楼 原 热 水 , 1 供 应 给 滨 海 湾 金 沙 的 酒 店 和 有 的 10 兆 瓦 制 冷 机 组 也 被 连 接 起 厨 房 使 用 。 来 , 成 为 一 个 “ 卫 星 制 冷 厂 ”, 除 了 以 上 三 个 设 有 制 冷 厂 的 这 三 套 制 冷 厂 的 总 制 冷 量 加 起 来 达 建 筑 外 , 使 用 区 域 供 冷 系 统 的 227 兆 瓦 。 还 包 括 滨 海 湾 金 融 中 心 (Marina 跟 一 般 商 业 大 楼 独 立 运 作 的 制 Bay Financial Centre)、 亚 洲 广 冷 系 统 不 同 滨 , 海 区 林 域 荫 供 道 冷 1 系 号 统 利 用 一 场 (Asia Square)、 滨 海 舫 (The 个 个 大 型 制 冷 机 , 将 水 冷 却 之 后 , Sail)、 滨 海 湾 公 园 (Gardens By 3 The Bay)、 海 洋 金 融 中 心 (Ocean Financial Centre)、 滨 海 湾 展 馆 (Marina Bay City Gallery), 以 及 海 湾 舫 站 (Bayfront) 和 市 中 心 站 (Downtown) 这 两 个 地 铁 站 。 区 域 供 冷 计 划 或 再 扩 大 据 了 解 , 政 府 还 计 划 进 一 步 扩 大 该 区 的 供 冷 厂 数 量 , 让 更 多 大 楼 加 入 网 络 。 目 前 , 经 由 系 统 供 冷 的 滨 海 新 市 区 面 积 约 为 160 万 平 方 米 , 冷 却 自 愿 加 入 供 冷 区 的 建 筑 资 料 来 源 : 市 区 重 建 局 、 新 加 坡 供 冷 有 限 公 司 制 冷 厂 供 冷 区 ( 区 内 所 有 商 业 建 筑 都 须 由 该 系 统 供 冷 ) 水 输 送 管 道 长 约 8 公 里 , 大 部 分 管 道 都 铺 设 在 包 含 食 水 管 和 电 缆 的 共 用 服 务 设 施 隧 道 (Common Service Tunnel) 里 , 管 道 最 深 处 深 入 地 底 35 米 至 40 米 。 充 分 利 用 中 央 制 冷 有 助 提 高 能 源 效 率 。 其 中 , 区 域 供 冷 系 统 跟 传 统 的 独 立 式 制 冷 系 统 相 比 , 就 节 省 了 30% 的 能 源 。 此 外 , 建 筑 无 需 另 辟 空 间 装 置 自 己 的 制 冷 机 , 这 能 省 下 约 1% 的 建 筑 面 积 和 建 造 制 冷 机 的 成 本 。 在 土 地 宝 贵 、 可 再 生 能 源 如 太 阳 能 发 电 又 受 云 层 覆 盖 限 制 的 新 加 坡 , 这 样 的 能 源 节 省 计 划 显 得 格 外 重 要 , 特 别 是 制 冷 一 般 就 占 了 建 筑 电 力 需 求 的 一 半 。 新 加 坡 供 冷 有 限 公 司 是 新 加 坡 能 源 及 法 国 达 尔 凯 的 合 资 公 司 。 董 事 经 理 邱 秀 金 受 访 时 说 :“ 如 有 机 会 的 话 , 我 们 希 望 能 在 更 多 未 开 发 的 土 地 , 或 者 现 有 建 筑 之 间 建 造 区 域 供 冷 系 统 。” 本 地 目 前 有 数 个 区 域 供 冷 系 统 。 其 中 , 吉 宝 区 域 供 热 供 冷 (Keppel DHC S) 就 负 责 为 启 奥 生 物 医 药 园 (Biopolis) 和 启 汇 城 (Fusionopolis) 等 提 供 区 域 供 冷 系 统 。

Dana Suncare SG bantu ringan kos sara hidup, perkasa keyakinan diri anak Pasangan suami isteri, Encik Muhammad Hafiz Sapeh dan Cik Nur Adilah Zuraime adalah antara 200 keluarga yang bakal menerima manfaat daripada Dana Suncare SG. Mereka bersama anak mereka (dari kiri); Muhammad Adam Qayyum, Muhammad Aqil Qayyis, Muhammad Afan Qayyid, dan Maya Amara Qayyisha, semasa acara Hari Kanak-Kanak di The Lighthouse pada 4 Oktober. – Foto BH oleh IZWANDI AZMAN ▶ IZWANDI AZMAN izwandi@sph.com.sg Setiap malam, Encik Muhammad Hafiz Sapeh tidur di ruang tamu, sementara isterinya, Cik Nur Adilah Zuraime, bersama empat anak kecil mereka yang berusia antara satu setengah bulan dengan tujuh tahun, berkongsi katilratuatau‘QueenSizeBed’dibilik tidur. Ini memandangkan ruang yang sempitdiflatsewaduabilikdiPunggol itu tidak mengizinkan seisi keluarga tidur bersama. Namun, keadaan itu bakal berubah tidak lama lagi apabila mereka dijangka menerima sebuah katil dua tingkat daripada badan amal Suncare SG, yang ditubuhkan pada November 2022, bagi menyokong kesejahteraan kanak-kanak dan belia. Bagi Encik Hafiz, 37 tahun, seorang juruteknik kawalan serangga, dan Cik Adilah, 24 tahun, seorang suri rumah, sebuah katil dua tingkat membawa makna besar kepada kehidupan keluarganya yang sudah menetap di flat itu sejak 2022. “Saya gembira sebab nanti boleh tidur sebilik dengan anak-anak. Walaupun ada yang tidur di atas, sekurangkurangnya kami semua berdekatan. “Saya harap ia boleh buat kami sekeluarga meluangkan masa bersama atau‘bonding’ demi lebih eratkan ikatan keluarga,” ujar Encik Hafiz. Bantuan itu adalah sebahagian hasil sumbangan Dana Kindness Inspires Dreams (Kids) Suncare SG, yang bakal menyokong keluarga menerusi penambahbaikan rumah, bantuan pemakanan, serta sokongan pendidikan dan pekerjaan. Dana itu menerima sumbangan sebanyak $1 juta daripada pengendali grid,SP Group,pada 4 Oktober di The Lighthouse, sebuah ruang belia di Punggol kendalian Suncare SG, semasa satu acara meraikan Hari Kanak- Kanak. Acara itu dirasmikan dua Anggota Parlimen GRC Punggol, iaitu Timbalan Perdana Menteri merangkap Menteri Perdagangan dan Perusahaan, Encik Gan Kim Yong; serta Menteri Negara Kanan (Pembangunan Negara merangkap Pengangkutan), Cik Sun Xueling. Sumbangan SP Group akan disalurkan selama tiga tahun dan bakal membantu kira-kira 200 keluarga di bawah Dana Kids, termasuk Encik Hafiz sekeluarga. Selain katil dua tingkat, pasangan itu bakal menerima sokongan lain daripada Dana Kids pada minggu depan, seperti susu tepung dan lampin bayi, barang keperluan sekolah, kipas dan penyaman udara untuk membantu meredakan ekzema anak bongsu mereka. Antara sokongan bermanfaat yang diraih daripada pelbagai program bantuan Suncare SG ini, jelas Encik Hafiz, ialah perubahan pada anak sulungnya, Muhammad Adam Qayyum, yang kini lebih yakin dan berupaya bertutur dengan lancar. Sebahagian besar kemajuan itu ialah hasil bimbingan program You Shine dan You Power anjuran Suncare SG, yang disertai Adam sejak berusia empat tahun. “Sejak kecil lagi,Adam tidak boleh menyusun ayat dengan tepat. Saya dan isteri sukar memahami percakapannya. Tetapi dia kini lebih yakin dan mampu bercakap dengan fasih. Sekarang dia boleh ceritakan apa berlaku di sekolah. Dia lebih berani,” tambah Encik Hafiz. Program You Shine, yang dijalankan selepas waktu sekolah, menggalakkan pembelajaran secara sendiri serta kerjasama bersama rakan sebaya menerusi permainan, seni, sukan dan program celik bahasa di samping Sains, Teknologi, Kejuruteraan dan Matematik (Stem). Sementara itu, Program You Power menghubungkan kanak-kanak dengan mentor terlatih untuk pembangunan akademik dan peribadi. Anggota Lembaga Suncare SG,Encik David Ong, berkata: “Kebanyakan peserta program daripada keluarga muda dan rentan yang tinggal di flat sewa. The Lighthouse memberi mereka ruang selamat dan program Suncare SG membantu mereka dari segi emosi dan keyakinan.” Ketua Pegawai Eksekutif Kumpulan SP Group, Encik Stanley Huang, berkata: “Daripada memenuhi keperluan harian, mewujudkan kediaman sihat,hinggalahpendidikandanpekerjaan, sokongan menyeluruh penting demi membina masa depan lebih baik.”

Media Release Electricity Tariff Revision For The Period 1 January to 31 March 2019 Singapore, 30 December 2018 – For the period from 1 January to 31 March 2019, electricity tariffs (before 7% GST) will decrease by an average of 1.2% or 0.28 cent per kWh compared to the previous quarter. This is mainly due to the lower cost of natural gas for electricity generation compared to the previous quarter. For households, the electricity tariff (before 7% GST) will decrease from 24.13 to 23.85 cents per kWh for 1 Jan to 31 March 2019. The average monthly electricity bill for families living in four-room HDB flats will decrease by $1.00 (before 7% GST) (see Appendix 3 for the average monthly electricity bill for different household types). SP Group reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs given in Appendix 1 have been approved by the EMA Issued by: SP Group 2 Kallang Sector Singapore 349277 www.spgroup.com.sg Appendix 1 ELECTRICITY TARIFFS FROM 1 JANUARY 2019 Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF The electricity tariff consists of the following four components: Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of power generation. Network costs (paid to SP PowerAssets): This fee is reviewed annually.   Market Support Services Fee (paid to SP Services): This fee is reviewed annually. Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system.   Q1 2019TARIFF(before 7% GST) Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF WEF 1 JANUARY 2019) (before 7% GST)

Change of Ownership/ Tenancy Utilities Account Transfer Form SP SERVICES LTD Contact Log Ref: ________________ (Acting for itself and as agent for and on behalf of PUB and City Energy Pte. Ltd. (as Trustee of City Energy Trust) for the supply of utilities, and as agent for Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and Alba W&H Smart City Pte. Ltd. in relation to the collection of refuse.) NEW ACCOUNT HOLDER’S PARTICULARS (Co. Registration No. 199504470N) For Application in Personal name: Name of Transferee (Mr/Mrs/Mdm/Ms/Dr):______________________________ (“the Consumer”) Declaration Please check here if you are an undischarged bankrupt. NRIC/FIN (Copy of NRIC/FIN is required):_______________ For the purpose of application for water, gas and electricity only Date of Birth (DDMMYY): __________________________ Bankruptcy Number: _____________________________ For Application in Company name: Name of Company (Transferee): ____________________________________ Co Reg No.: _____________ Co Reg Date: _____________ (“the Consumer”) Contact Person: ______________________________ Principal Activities (I) No.: __________________________________ (As shown on your ACRA Business Profile) DETAILS OF PREMISES a. Premises Address: __________________________________________________________________________________ ________________________________________________________________ S ________________ b. Type of Occupancy: Owner Tenant c. Type of Account: Domestic Non-Domestic d. Use of Premises (See Annex): (indicate index no.) (Security Deposit required. Please make cheque payable to SP Services Ltd) e. GST Reg No. & GST Reg Date: _________________________ ____ (DD)_______(MM)_________(YYYY) Only applicable to premises with PV (ie. Photovoltaics) installed WARNING: IT IS AN OFFENCE UNDER THE PUBLIC UTILITIES ACT (CAP 261) TO MAKE ANY FALSE STATEMENT, REPRESENTATION OR DECLARATION IN CONNECTION WITH THE APPLICATION FOR WATER SUPPLIED BY THE PUBLIC UTILITIES BOARD. Utilities Account Number of Transferor (outgoing customer) (A new account number will be given to the transferee upon process of the application) Meter Reading Date DDMMYY (This form is to be submitted within 3 days from the reading date) ELECTRICITY* WATER** GAS (if any) - (Record only the white numbers) (Record only the first five numbers from the left – four black and one red.) (Record only the black numbers) The above meter readings are required to facilitate the billing of both transferor and transferee utilities accounts. Invalid readings will be rejected. *I/We acknowledge that I/we am/are required to engage a licensed electrical worker (LEW) to inspect and test my electrical installation if I have made any alteration or rewiring to it. Thereafter, the LEW will lodge a copy of Certificate of Compliance (CoC) together with this application to SPGroup to check my electrical installation if the electrical installation is exempted from an Electrical Installation Licence. **I/We acknowledge that I/we am/are required to engage a licensed plumber (LP) to submit the notification for water service installation (WSI) work if I have made any addition or alteration to existing piping. As the account holder, please ensure that you and your contractor (if any) do not tamper with or remove PUB’s water meter without PUB’s prior approval. Upon completion, please submit this form with the following documents: a. Copy of NRIC/ FIN card of transferee In addition to (a), the following documents are required for Commercial accounts: b. Copy of Business/ Company Registration Certificate c. Proof of ownership/ Tenancy agreement d. Letter of authorisation (required if signatory is not a Director according to ACRA listing) e. Initial security deposit (please visit www.spgroup.com.sg for more details) Note: This form is not applicable for master accounts, accounts starting with “930”, electricity supply above 45kVA for non-domestic accounts and temporary supply of utilities. For payment of deposit via cheque, please make the cheque payable to SP Services Ltd. For Gas Turn-on /Installation, please call City Energy Pte. Ltd. (as Trustee of City Energy Trust) at 1800-555 1661 for an appointment. Installation and Termination of gas supply fees apply. You need not call if the gas supply for the previous occupant is connected. 1. I/We agree that each application for a utility, when accepted, will constitute a binding contract between myself/ourselves and PUB / SP Services Ltd / City Energy Pte. Ltd. (as Trustee of City Energy Trust) / Veolia ES Singapore Pte Ltd / Colex Environmental Pte Ltd / Cora Environment Pte Ltd / 800 Super Waste Management Pte Ltd / TEE Environmental Pte. Ltd. and/or Alba W&H Smart City Pte. Ltd. (as the case may be) and I/we agree that such contract shall be separate and independent from each other and shall be separately enforceable. 2. In the event that I/we make an application for gas at a later date, I/we agree to be bound by the terms and conditions for supply of gas set out in Part III overleaf and such other terms and conditions which City Energy Pte. Ltd. (as Trustee of City Energy Trust) may, at its absolute discretion, notify and impose. I/We understand that nothing herein shall be constructed as an offer by City Energy Pte. Ltd. (as Trustee of City Energy Trust) to supply gas to me / us and that City Energy Pte. Ltd. (as Trustee of City Energy Trust) has the absolute discretion to reject my application for gas supply for any reason. 3. I/We acknowledge and agree that SP Services Ltd reserves the right to transfer any amounts due and owing arising from my/ our previous/ closed account to an existing/ new account belonging to me/ us. 4. I/We agree to be bound by the terms and conditions specified by each supplier as set out in Part I (Water Supply) / Part II (Electricity Supply) / Part III (Gas Supply) / Part IV (Collection of Refuse) overleaf. 5. I/We acknowledge and agree that PUB, SP Services Ltd, City Energy Pte. Ltd. (as Trustee of City Energy Trust), Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and/or Alba W&H Smart City Pte. Ltd. (as the case may be) may collect, use and disclose to any third party and all particulars relating to my/our personal information, in accordance with the Personal Data Protection Act 2012 and SP Group’s data protection policy (available at SP Group’s website https://www.spgroup.com.sg/personal-data-protection-policy), for the purposes of (i) providing the requested services; (ii) billing and account management (including debt collection or recovery); (iii) conducting surveys or obtaining feedback; (iv) informing me / us of their or their related entities’ and business affiliates’ services and offers (unless I/we duly inform you otherwise); and (v) complying with all applicable laws and regulations, and business requirements. 6. If I/we am/are (or subsequently become) GST-registered, I/we agree that I/we will not issue any tax invoice for electricity sold to SP Services Ltd but hereby authorize SP Services Ltd to issue tax invoices on my/our behalf. I/We further agree that where SP Services Ltd issues any tax invoice(s) on my behalf in respect of any taxable supplies that I/we provide, SP Services Ltd shall be entitled to charge GST at the prevailing rate as at the date on which such taxable supplies are provided. 7. I/We will notify SP Services Ltd in writing immediately if there is any change to my/our GST status, including without limitation if my/our GST registration is cancelled; I/we am/are not currently GST-registered but subsequently become GST-registered; I/We am/are issued with a new GST registration number, etc. Walk-in: 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 Hotline: 1800-2222333 Website: www.spgroup.com.sg Version 4.0 / 09 / 25 SP SERVICES LTD (Acting for itself and as agent for and on behalf of PUB and City Energy Pte. Ltd. (as Trustee of City Energy Trust) for the supply of utilities, and as agent for Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and Alba W&H Smart City Pte. Ltd. in relation to the collection of refuse.) PART I Terms and Conditions of the Contract for the Supply of Water by the PUB 1 The Consumer shall pay an initial deposit and maintain it at an amount not less than one and a half times the monthly charges. For non-Singaporeans and nonpermanent residents an amount not less than 3 times the monthly charges. 2 The Consumer shall accept liability for this account. 3 Either party may give 4 working days' notice in writing to the other party to terminate this agreement. 4 If the water meter does not in the opinion of PUB correctly register the amount of water supplied to the Premises, PUB shall be entitled to charge such sum as it shall assess and the Consumer shall accept such assessment as final and conclusive. 5 The Consumer shall pay for the water supplied to the Premises at the appropriate water tariff according to the use of the Premises. The Consumer shall notify PUB of the change of use of the Premises within 7 days of such change. 6 The Consumer shall pay a fee on every reminder issued to the Consumer for failure to make payment in accordance with a bill sent to the Consumer. 7 The Consumer shall pay a late payment charge of 1% on any outstanding amount owed by the Consumer, or at such rate as may be gazetted by PUB from time to time. 8 PUB shall not be liable for any failure or inconsistency in the water supply to the Premises whatsoever and howsoever caused. 9 The Consumer’s attention is drawn to its duties and obligations in the Public Utilities Act (Cap 261) and the Public Utilities (Water Supply) Regulations, as amended from time to time. PART II Terms and Conditions of the Contract for the Supply of Electricity by SP Services Ltd ("SP Services") 1 The Consumer shall pay an initial deposit and maintain it at an amount not less than one and a half times the monthly charges. For non-Singaporeans and nonpermanent residents an amount not less than 3 times the monthly charges. 2 The Consumer shall accept liability for this account. 3 Either party may give 4 working days' notice in writing to the other party to terminate this agreement. 4 If the electricity meter does not in the opinion of SP Services correctly register the amount of electricity supplied to the Premises, SP Services shall be entitled to charge such sum as it shall assess. 5 The Consumer shall pay for the electricity supplied to the Premises at such rates of electricity tariffs for the appropriate category of consumer as is fixed by SP Services from time to time. 6 The Consumer shall pay a fee, as is fixed by SP Services from time to time, for every reminder issued to the Consumer for failure to make payment in accordance with a bill sent to the Consumer. 7 The Consumer shall pay a late payment charge of 1% on any outstanding amount owed by the Consumer. 8 SP Services shall not be liable for any failure or defect in the supply of electricity to the Premises whatsoever and howsoever caused. PART III Terms and Conditions of the Contract for the Supply of Gas by City Energy Pte. Ltd. (as Trustee of City Energy Trust) ("City Energy") 1 City Energy has appointed SP Services Ltd to be its agent for the opening and termination of this gas supply account, and the billing, collection and settlement of all charges under this account. 2 The Consumer shall pay an initial deposit and maintain it at an amount not less than one and a half times the monthly charges. For non-Singaporeans and nonpermanent residents an amount not less than 3 times the monthly charges. 3 The Consumer shall accept liability for this account. 4 Either party may give 4 working days' notice in writing to the other party to terminate this agreement. 5 If the gas meter does not in the opinion of City Energy correctly register the amount of gas supplied to the Premises, City Energy shall be entitled to charge such sum as it shall assess. 6 The Consumer shall pay for the gas supplied to the Premises at such rates of gas tariffs for the appropriate category of consumer as is fixed by City Energy from time to time. The Consumer shall notify SP Services Ltd of the change of use of the Premises within 7 days of such change. 7 The Consumer shall pay a fee, as is fixed by City Energy from time to time, for every reminder issued to the Consumer for failure to make payment in accordance with a bill sent to the Consumer. 8 The Consumer shall pay a late payment charge of 1% on any outstanding amount owed by the Consumer. 9 City Energy shall not be liable for any failure or defect in the supply of gas to the Premises whatsoever and howsoever caused. PART IV Terms and Conditions of the Contract for the Collection of Refuse by either Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and Alba W&H Smart City Pte. Ltd. (collectively referred to as “Refuse Collection Companies”) 1 The Refuse Collection Companies have appointed SP Services Ltd to be their agent for the opening and termination of this refuse collection account, and the billing, collection and settlement of all charges under this account. 2 The Consumer shall accept liability for this account. 3 Either party may give 4 working days' notice in writing to the other party to terminate this agreement. 4 The Consumer shall pay for the refuse collection service performed at the Premises at such rates for the appropriate category of consumer as is fixed by the National Environment Agency from time to time or at such rates determined between the Consumer and the relevant Refuse Collection Company where the Premises do not fall under the Public Waste Collection Scheme and the refuse collection is contracted privately. The Consumer shall notify SP Services Ltd of the change of use of the Premises within 7 days of such change. 5 The Consumer shall pay a fee, as is fixed by the Refuse Collection Companies from time to time, for every reminder issued to the Consumer for failure to make payment in accordance with a bill sent to the Consumer. 6 The Consumer shall pay a late payment charge of 1% on any outstanding amount owed by the Consumer. 7 The Refuse Collection Companies shall not be liable for any failure or defect in the collection of refuse at the Premises whatsoever and howsoever caused. Name: NRIC/FIN: Tel No: E-mail Address: ______________________________________________ Signature of Transferor (Co Stamp if applicable) (Outgoing Customer) Mailing Address: (if different from premises) Name: _______________________________________________ Signature of Transferee (Co Stamp if applicable) (Incoming Customer) NRIC/FIN (Copy of NRIC/FIN is required): For the purpose of application for water, gas and electricity only Tel No: E-mail Address: If you're an e-bill user, your e-bill will be sent to your existing e-services email address Mailing Address: (if different from premises) For Official Use Utility A/C No: ___________________________ Application Collected by: _________________________ Deposit to be billed: $ _______________ Date of Application received: _________________ Appt Date and Time Scheduled: ____________________ Request for GIRO Form � Yes � No Remark: _____________________________________________ Walk-in: 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 Hotline: 1800-2222333 Website: www.spgroup.com.sg Version 4.0 / 09 / 25 SP SERVICES LTD (Acting for itself and as agent for and on behalf of PUB and City Energy Pte. Ltd. (as Trustee of City Energy Trust) for the supply of utilities, and as agent for Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and Alba W&H Smart City Pte. Ltd. in relation to the collection of refuse.) Annex Use of Premises Residential Premises For premises where water supplied are used exclusively for residential purposes including staff housing. 001 Residential 002 Home office scheme 003 Staff housing / quarters 004 Common services of HDB / condominium / private apartment 005 Hostel 006 Boarding House 007 Dormitory 008 Service apartment 009 Child care centre 010 School / education institution 011 Office 012 Retail / services 013 Food and beverage 014 Place of worship 015 Bin centre 016 Carpark 017 Welfare facilities 018 Construction site 019 Residents’ / senior citizens’ corner Commercial Premises For premises which is used for the purposes of or in connection with any trade, business or profession. 901 Residential (for Shophouses only) 902 Home office scheme (for Shophouses only) 903 Staff housing / quarters (for Shophouses only) 905 Hostel 906 Boarding House 907 Dormitory 908 Service apartment 909 Child care centre 910 School / education institution 911 Office 912 Retail / services 913 Food and beverage 914 Place of worship 915 Bin centre 916 Carpark 917 Welfare facilities 918 Construction site 920 Industrial 921 Government / public facilities 922 Medical facilities 923 Warehouse / storage facilities 924 Farm 925 Sports and recreation 926 Common services Walk-in: 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 Hotline: 1800-2222333 Website: www.spgroup.com.sg Version 4.0 / 09 / 25

Solar PV – User Guide for Residential Consumers Table of Contents 1. Introduction ................................................................................................................................... 2 2. Electricity Generation Licence ..................................................................................................... 3 3. Electrical Installation ...................................................................................................................... 3 4. Connection Requirements ........................................................................................................... 5 5. Market Settlement ......................................................................................................................... 7 6. Monitoring Requirements ............................................................................................................ 8 7. AMI Meter Charges ....................................................................................................................... 8 8. Decommissioning Requirements .............................................................................................. 10 9. PV Directory ................................................................................................................................. 11 December 2022 1 Solar PV – User Guide for Residential Consumers 1. Introduction This section provides information applicable for residential consumers with embedded solar PV systems (i.e. consumers who install solar PV systems on their rooftops to reduce their electricity consumption). A brief summary of the relevant processes can be found in the flow chart below. Please refer to the following sections for more information. For more information on the policy and regulatory framework for solar, please refer to EMA’s website. Figure 1: Overview Process for Residential Consumers with Embedded Solar PV Systems Start Solar PV owner to engage Licensed Electrical Worker (LEW) to be responsible for the electrical works associated with the solar PV system Appointed LEW to submit the required documents to SP Services (SPS) (refer to Connection Requirements section for more details) No SP PowerGrid (SPPG) to evaluate and discuss with LEW on the technical requirements and specifications of the solar PV system Comply with technical requirements? SPS to inform LEW to proceed with Turn-On application • For those register under the “Enhanced Central Intermediary Scheme”, SPS will arrange for opening of account after Turn-On. • For those register under the “Simplified Credit Scheme”, SPS will arrange to effect the scheme after Turn-On. End Yes End Note: Residential consumers refer to residential consumers not under master-sub arrangement December 2022 2 Solar PV – User Guide for Residential Consumers 2. Electricity Generation Licence The electricity licensing requirements for solar PV systems will be based on the aggregate of the Alternating Current (AC) inverter capacities (“installed generation capacity”) at the point of connection 1 to the grid. Any person who engages in the generation of electricity with a solar PV system with installed generation capacity of 1 MWac or more but less than 10 MWac is required to apply to EMA for a Wholesaler (Generation) Licence. For installed generation capacity of 10 MWac or more, he has to apply for a Generation Licence. All relevant licences should be obtained before any turn-on of solar PV installations. A summary of the licensing requirements is shown in the table below. Table 1: Licensing Requirements for Solar PV Systems Installed Capacity of Solar PV System Connected to the Power Grid? Type of Licence* Below 1 MWac 1 MWac or more but less than 10 MWac Yes No Yes No Yes 10 MWac or more No * An Electrical Installation Licence may still be required. Exempted Wholesaler (Generation) Licence Exempted Generation Licence Application for the wholesaler or generation licence can be made on EMA’s website: http://www.ema.gov.sg/Licensees_Electricity_Licences.aspx 3. Electrical Installation An electrical installation refers to any electrical wiring, fitting or apparatus used for the conveyance and control of electricity in any premises. A solar PV system installed within such premises forms part of the consumer’s electrical installation and should comply with the requirements stipulated in the Electricity Act (Cap. 89A), the Electricity (Electrical Installations) Regulations and the Singapore Standard CP5 Code of Practice for Electrical Installations. 1 The point of connection refers to the point at which the solar PV system is connected directly or indirectly to SP PowerAsset’s substation. December 2022 3 Solar PV – User Guide for Residential Consumers All electrical work for an electrical installation, including a solar PV system, must be undertaken or carried out by a Licensed Electrical Workers (LEWs). Such electrical work includes new wiring, rewiring and extensions which have to be tested before the supply is turned on. When consumer needs any electrical work to be done at his premises, he is advised to check that the person whom he intends to engage to undertake or perform the electrical work has a valid electrical worker licence issued by the Authority. It is an offence for a person: i. To carry out or caused to be carried out any electrical work unless he holds a valid electrical worker licence; or ii. To engage knowingly any person who is not a licensed electrical worker to carry out any electrical work. For more details, you may wish to refer to ELISE website for the list of LEW. Electrical Installation Licence All electrical installations used exclusively for domestic purposes except multi-metered premises are exempted from this requirement. Safety requirements Solar PV system requires regular inspection and maintenance to ensure that the system remains efficient and safe for operation. In most cases, equipment manufacturers will provide maintenance guidelines for their specific components. It is important to ensure that the maintenance requirement is carried out according to the recommendation and certified by a LEW. December 2022 4 Solar PV – User Guide for Residential Consumers 4. Connection Requirements If you intend to connect and operate your solar PV system in parallel to the power grid, your appointed LEW will have to complete the online Application Form and submit the following documents to SPS via Singapore Power (SP) eBusiness Portal: • Document Checklist and Declaration of Compliance to SP Powergrid’s (SPPG) Technical Requirements • Application for Net Export Rebate Form • Letter of Consent • PQ Compliance Report • Inverter(s) Specifications • Solar panel(s) Specifications • Inverter(s) Type Test Reports (Harmonics, Flicker, DC Injection) • Single Line Diagram (from PV system to Point of Common Coupling (PCC) • PSO Data Form (only applicable for solar PV system 1 MWac and above) Thereafter, your appointed LEW will have to consult SPPG on the connection scheme and technical requirements. The simplified connection and turn-on application process for solar PV systems are illustrated in Figure 2 and 3. December 2022 5 Solar PV – User Guide for Residential Consumers Figure 2: Application Process for Solar PV System Connection Start Appointed LEW to submit relevant documents to SPS SPS to inform LEW (via Letter) to proceed with Turn-On Application SPPG to evaluate technical specifications of the solar PV system pertaining to PQ requirements Compliance with technical requirements? Yes No LEW to re-submit technical requirements after clarification LEW to proceed with Turn-On Application (refer to Fig 3 for Turn-On application process) End SPPG sends technical assessment completion letter to LEW End December 2022 6 Solar PV – User Guide for Residential Consumers Figure 3: Turn-On Application Process for Solar PV System Start LEW to submit Turn-On application to SPS LEW to arrange with Meters Section to install meters SPS to witness the commissioning of solar PV system on the scheduled Turn-On date End 5. Market Settlement An overview of the available payment schemes can be found on EMA’s website. Non-contestable consumers (NCCs) Currently for residential NCCs with solar PV system, the solar energy produced is first offset by their consumption of that premise. Should there be excess solar energy to be exported back to the grid, they will receive payment (the prevailing low-tension electricity tariff minus grid charge) from SP Services (SPS) by way of credit adjustment to the monthly electricity bill. The quarterly revised low-tension electricity tariff can be found at the SP Group website (www.spgroup.com.sg). Contestable consumers (CCs) With the introduction of the Open Electricity Market “OEM”, residential CCs with solar PV system less than 10 MWac, is eligible to sell his excess output through SPS under the Enhanced Central Intermediary Scheme (ECIS). SPS will act as a central intermediary, by passing through the payment and relevant market charges to consumers. Excess solar electricity sold back to the grid will be paid the weighted average nodal price. December 2022 7 Solar PV – User Guide for Residential Consumers Such consumers can either choose (a) to install a meter to accurately measure the solar electricity generated, or (b) to estimate their solar generation. For option (a), consumers will need to install the relevant metering arrangement at each generation point. More details on the meters can be found in Section 7, AMI Meter Charges. For option (b), the solar generation will be estimated based on the Solar Generation Profile (SGP) 2 for the calculations of the relevant payment and market charges. Consumers need not install any meters. 6. Monitoring Requirements With the expected increase in solar PV systems in Singapore, the Power System Operator (PSO) would need to manage the intermittent nature of such sources to ensure that the security and reliability of the power system is not compromised. Most importantly, PSO also needs to ensure that sufficient reserve capacity is available to respond to sudden fluctuations in solar output. Hence, PSO shall require solar PV systems with an installed capacity of 1 MWac and above at each site/facility to provide the Active Power output (AC-side) of its solar PV system(s), sampled at one-minute intervals and solar irradiance from sensor installed in close proximity to the PV panels. For more detailed technical requirement, please contact EMA at EMA_PSO_EMA@ema.gov.sg. 7. AMI Meter Charges This section is only applicable to residential consumers who register their embedded solar PV systems under the ECIS and chose to install an AMI meter. The owner of the generation facility (i.e. solar PV system) is the Meter Equipment Service Provider (MESP) for the meter installation associated with it. However, consumers with embedded generation facility (with installed capacity of less than 10 MWac) may choose to engage SPPG to provide, install and maintain the generation meter. The fees applicable for providing such services by SPPG are shown in the table below: 2 The SGP is approved by the Energy Market Authority (“EMA”) and is based on factors such as Singapore's historical average solar irradiance from 7am to 7pm. This is standardised for all consumers with embedded solar PV systems and will be updated by EMA as new information becomes available. December 2022 8 Solar PV – User Guide for Residential Consumers Table 2.1: Metering Charges for Generation Meters (inclusive of 7% GST before 1 st Jan 2023) Main & Check Meters Main & Check Meters Main & Check Meters Main Meters Only Per Generation Unit / Metering Point At 66kV and above At 6.6kV / 22kV At Low Tension At Low Tension Upfront charge (One time) $5,938.50 $5,938.50 $2,247.00 $1,498.00 Monthly charge (Recurring) $214.00 $85.60 $42.80 $21.40 Miscellaneous charge a) Attending to request for site enquiry during office hours (minimum 3 hours per request). b) Attending to communication / meter failure during office hour. Charges will be waived if it is due to equipment failure. c) Attending to adhoc request by customer for meter accuracy test with SAC- SINGLAS test report. $42.80 per hour $42.80 per hour $42.80 per hour $42.80 per hour $85.60 per trip $85.60 per trip $85.60 per trip $85.60 per trip $1,926.00 per meter $1,926.00 per meter $706.20 per meter $706.20 per meter Table 2.2: Metering Charges for Generation Meters (inclusive of 8% GST with effect from 1 st Jan 2023) Main & Check Meters Main & Check Meters Main & Check Meters Main Meters Only Per Generation Unit / Metering Point At 66kV and above At 6.6kV / 22kV At Low Tension At Low Tension Upfront charge (One time) $5,994.00 $5,994.00 $2,268.00 $1,512.00 Monthly charge (Recurring) $216.00 $86.40 $43.20 $21.60 Miscellaneous charge d) Attending to request for site enquiry during office hours (minimum 3 hours per request). e) Attending to communication / meter failure during office hour. Charges will be waived if it is due to equipment failure. f) Attending to adhoc request by customer for meter accuracy test with SAC- SINGLAS test report. $43.20 per hour $43.20 per hour $43.20 per hour $43.20 per hour $86.40 per trip $86.40 per trip $86.40 per trip $86.40 per trip $1,944.00 per meter $1,944.00 per meter $712.80 per meter $712.80 per meter December 2022 9 Solar PV – User Guide for Residential Consumers 8. Decommissioning Requirements If you intend to decommission the entire solar PV system installed in your premises any time after they have been connected to the Transmission System, your appointed LEW will have to complete the decommissioning form and submit to SP Powergrid Ltd at least 30 days in advance before the intended decommission commences. However, if the intent is to revise the solar PV capacity installed in your premises any time after they have been connected to the Transmission System, your appointed LEW will have to complete the online Application Form and submit the following documents to SPS via Singapore Power (SP) eBusiness Portal: • Document Checklist and Declaration of Compliance to SP Powergrid’s (SPPG) Technical Requirements • Application for Net Export Rebate Form • Letter of Consent • PQ Compliance Report • Inverter(s) Specifications • Solar panel(s) Specifications • Inverter(s) Type Test Reports (Harmonics, Flicker, DC Injection) • Single Line Diagram (from PV system to Point of Common Coupling (PCC) • PSO Data Form (only applicable for solar PV system 1 MWac and above) December 2022 10 Solar PV – User Guide for Residential Consumers 9. PV Directory For enquiries on the following matters pertaining to solar PV systems, you may wish to contact the following: Energy Market Authority (EMA) Matters on: Electricity Licences Electrical Installation Licence Licensed Electrical Workers (LEWs) Policy and Regulatory Framework Monitoring Requirements Contact Information Economic Regulation & Licensing Department Email: ema_enquiry@ema.gov.sg Tel: 6835 8000 Electricity Resilience & Regulation Department Email: lei_ema@ema.gov.sg Tel: 6835 8000 Policy Department Email: ema_ppd@ema.gov.sg Tel: 6835 8000 Energy Management Systems Department Email: EMA_PSO_EMS@ema.gov.sg Tel: 6835 8000 Energy Market Company (EMC) Matters on: Market Registration Market Payment / Charges Contact Information Market Administration Email: MPRegistration@emcsg.com Tel: 6779 3000 SP PowerGrid (SPPG) Matters on: Technical Clarification regarding Connection to the Grid Contact Information Asset Management & Projects Department Email: DERenquiries@spgroup.com.sg Tel: 6916 8888 SP Services (SPS) Matters on: Application for Connection to the Grid and Market Settlement with SPS Contact Information Electrical Installation Section Email: install@spgroup.com.sg Tel: 6916 7200 December 2022 11

Consumption_Water Average consumption of Water (CuM) Premises Types Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 HDB 1-Room 8.0 8.0 7.8 7.8 8.0 8.3 8.4 8.1 7.7 7.5 8.1 8.3 HDB 2-Room 9.5 9.6 9.3 9.3 9.3 9.7 10.0 9.5 8.7 8.7 9.4 9.5 HDB 3-Room 12.4 12.3 12.0 12.0 12.2 12.8 12.9 12.0 11.5 11.6 12.4 12.5 HDB 4-Room 15.7 15.5 15.1 15.0 15.5 16.2 16.3 15.3 14.7 14.6 15.6 15.7 HDB 5-Room 17.1 16.9 16.4 16.1 16.7 17.8 17.7 16.7 16.0 15.6 16.9 17.1 HDB Executive 19.2 18.8 18.1 18.1 18.8 19.9 19.7 18.6 17.7 17.7 18.8 19.1 Apartment 13.9 13.7 13.1 12.8 13.1 14.4 14.3 13.2 12.7 12.5 13.1 13.8 Terrace 26.5 26.5 25.2 24.3 25.8 28.0 28.4 24.2 24.1 24.7 25.7 26.7 Semi-Detached 32.9 31.9 30.4 30.0 30.7 34.9 34.6 30.2 28.3 30.0 31.5 33.4 Bungalow 54.8 54.2 48.6 49.4 46.3 59.5 58.1 50.4 42.1 49.6 48.1 54.7

Media Release How Does Thermal Energy Storage System Support Demand Response? What is Demand Response? It is a programme that enables electricity customers to voluntarily reduce or shift their electricity consumption, thereby balancing the nation's supply and demand and contributing to grid stability and resilience. When is Demand Response Required? Benefits of Demand Response How Does It Work?

18 Mar 2015 For Immediate Release MEDIA RELEASE SP Services’ Customer Service Centre Relocates To PWC Building 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre is conveniently located next to Telok Ayer MRT station and within walking distance from Chinatown and Raffles Place MRT stations. Please refer to Annex A for details. 3. The last day of operation for our Customer Service Centre at TripleOne Somerset is Saturday 21 March 2015. 4. For customers’ convenience, we have two other Customer Service Centres located at Toa Payoh and Woodlands. Please refer to Annex B for the location of our Customer Service Centres. 5. Customers may also carry out their utility transactions via the following channels: � Self-service kiosks located at all Customer Service Centres; � SP Services’ customer service hotline at 1800 222 2333; � SP Services’ website at www.spservices.com.sg; and � SP Services mobile app (download from iTunes or Google Play Store). _______________________________________________________________________________________________________ Issued by: SP Services Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No : 199504470N www.spservices.com.sg 1 SP SERVICES’ CUSTOMER SERVICE CENTRE AT 8 CROSS STREET Annex A Directions via MRT: Directly beside Telok Ayer MRT station via Exit C Approximately 6mins walk from Raffles Place MRT station via Exit F Approximately 8mins walk from Chinatown MRT station via Exit E Directions via bus: Bus stop opposite PWC Building: Bus 186 and 970 2 Annex B List of SP SERVICES’ CUSTOMER SERVICE CENTRES Address Opening Hours Hotline 8 Cross Street #02-01 to 03 PWC Building Singapore 048424 480 Lorong 6 Toa Payoh #02-08 HDB Hub Singapore 310480 900 South Woodlands Drive #03-07 Woodlands Civic Centre Singapore 730900 Mon to Fri: 8.30am to 6pm Sat: 8.30am to 1pm Closed on Sundays and Public Holidays 1800 222 2333 Mon to Fri: 8.30am to 5pm Sat: 8.30am to 1pm Closed on Sundays and Public Holidays 3

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 Mar-26 Apr-26 May-26 Jun-26 Jul-26 HDB 1-Room 151 148 139 142 128 127 121 119 128 136 150 143 150 136 136 144 127 124 119 118 135 139 144 139 HDB 2-Room 198 192 183 186 166 168 161 156 169 181 195 190 195 177 177 188 164 165 158 158 181 185 192 186 HDB 3-Room 283 277 266 266 243 238 231 231 250 265 284 273 280 257 259 271 242 239 231 234 264 267 281 268 HDB 4-Room 385 381 363 365 338 327 320 309 341 363 390 381 388 358 355 377 334 330 322 325 365 369 388 369 HDB 5-Room 447 446 427 429 397 379 374 359 399 425 457 450 459 423 417 444 392 386 378 383 430 435 459 434 HDB Executive 546 548 520 523 481 462 458 445 495 522 562 554 562 520 513 546 478 472 462 474 525 528 557 528 Apartment 513 539 523 519 486 446 419 417 476 516 548 536 541 513 501 538 500 451 429 450 509 544 559 521 Terrace 847 885 851 851 785 747 744 714 775 823 881 848 866 817 818 836 785 734 735 722 788 830 870 827 Semi-Detached 1,126 1,168 1,137 1,141 1,056 1,000 974 960 1,031 1,080 1,173 1,123 1,121 1,072 1,056 1,107 1,016 951 940 939 1,007 1,073 1,132 1,078 Bungalow 2,121 2,347 2,192 2,190 2,012 2,004 1,872 1,904 2,016 2,154 2,244 2,175 2,168 2,190 2,074 2,202 2,040 1,950 1,863 1,918 2,054 2,212 2,279 2,164 Note: The figures exclude electricity consumption for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

Singapore Institute of Power and Gas WSQ Detect and Locate Underground Power Cables Course Code: ECL07 SFC-Eligible | Course Reference Number: TGS-2022011377 COURSE OBJECTIVES Upon completion of this course, participants will be able to: • Acquire skills in underground cable detection • Apply the recommended procedures to locate cables and prevent cable damages during earth works MAIN CONTENTS • Obtain power cable route information for the proposed worksite • Ascertain the details of the proposed projects and the civil engineering activities that will be carried out at the proposed sites • Determine the boundary of proposed works without leaving any crucial areas undetected • Conduct site survey to determine the presence and position of existing power cables and accessories in the worksite • Apply the power cable locating techniques to correctly trace and mark all buried power cables crossing the excavation area in the worksite • Recommend manual trial holes digging to contractors • Recommend the diversion of underground power cables where appropriate • Conduct site briefing to all personnel involved in the excavation work • Produce and provide a power cable detection drawing • Notify relevant authority on any electrical power cable or equipment damaged within the vicinity of the earthworks METHODOLOGY Lecture and practical session TARGET AUDIENCE Engineering and technical staff who are required to carry out supervision of earthworks PRE-REQUISITES • Able to distinguish the industry standard cables and apply basic electricity theory (e.g. Principles of EMF) • Proficient in reading and interpreting line drawings, electrical drawings and circuitries • Knowledgeable in local environment in relation to earthworks • Able to listen, read, speak and write in English equivalent to Employability Skills System Level 8 proficiency • Able to manipulate numbers equivalent to Employability Skills System Level 7 proficiency COURSE DETAILS Duration : 24 hours Mode of Delivery : Face-to-face or Blended (Face-to-face and Synchronous E-learning) Certification : SIPG Certificate of Completion PDU by PE Board : 21 Additional Requirement/s : Personal Protection Equipment (PPE) must be worn during practical session. PPE includes: • Reflective Vest • Safety Shoes Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 3.1_0922 Singapore Institute of Power and Gas COURSE FEES Full Course Fee : S$1,500 (before GST) For Singapore Citizens/PR/LTVP+* : S$450 (before GST) For Singapore Citizens (40 years old and above) : S$150 (before GST) ADDITIONAL REMARKS • Trainee must attain at least 75% attendance rate and pass the assessment to receive Certificate of Completion and funding grant (if applicable). • Subsidy of up to 70% is applicable for Singapore Citizens, Permanent Residents or Long-Term Visitor Pass Plus (LTVP+) Holders, subject to funding agency’s approval. • Enhanced subsidy of up to 90% is applicable for Singapore Citizens aged 40 years and above, subject to funding agency’s approval. Note that GST payable will be computed from fee after 70% funding. • Professional Development Unit (PDU) is applicable for Professional Engineers registered under the Professional Engineers (PE) Board only. • All published fees are subject to prevailing GST. CONTACT US For more information, please contact SIPG at +65 6916 7930 or email training-institute@spgroup.com.sg. OTHER SIPG COURSES For more courses, visit our website at: https://www.spgroup.com.sg/about-us/training or Scan the QR code below: Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 3.1_0922