THE STRAITS TIMES BRANDED CONTENT ‘A good engineer likes to be challenged’: Mentor’s tough assignments sharpen skills of next generation Crucial technical knowledge to safeguard the nation’s power grid is passed down under a mentorship programme by SP Group SP Group's mentorship programme allows engineering veterans such as Mr Chua Khim Mong (top) to share their wealth of knowledge with the next generation of talent like Mr Chung Der Chyuan. PHOTO: SP GROUP PUBLISHED AUG 28, 2023, 4:00 AM SGT On any given day, Mr Chua Khim Mong would pose a hypothetical engineering problem in a group chat, challenging his team of technical officers and technicians to solve it. Mr Chua also leads weekly learning sessions and routinely assigns reading lists. No, Mr Chua is not a teacher – the 57-year-old is a senior principal engineer at SP Group. While his day job is to make sure Singapore’s national grid runs efficiently and seamlessly, he is also known as a no-nonsense mentor with close to 40 years of experience in the field. Mr Chung Der Chyuan, a principal engineer with SP Group and one of Mr Chua’s mentees, says that he has benefitted from the mentorship programme. “Mr Chua is very approachable and straightforward. He will explain his view and then let me figure out the details while keeping a watchful eye,” he shares. Today, both mentor and mentee collaborate to share their knowledge with colleagues, such as writing articles as part of a technical experts forum. Unseen heroes who pre-empt problems Mr Chua and his team are known as protection engineers and play an essential part in keeping Singapore’s lights on. Thanks to their work of monitoring and troubleshooting over 12,000 substations and 28,000 kilometres of electricity cables located across the island, Singapore’s ubiquitous power grid is world-leading in its reliability. While SP Group has monitoring equipment and technology that automatically adjust and reroute power across the grid to address anomalies, engineers remain crucial in fine-tuning systems and analysing faults. “With more than 50,000 protective relays, we look out for problems that can occur when there are firmware or hardware revisions in the relay equipment,” explains Mr Chua. Maintaining such a complex yet well-functioning national grid is no small feat, requiring depth and breadth in engineering knowledge and skills. To ensure such know-how, accumulated through decades of experience, is preserved and passed down to the younger engineers, SP Group has implemented the Technical Expert Scheme, which is an in-house mentorship programme designed to ensure the continuity of in-depth industry knowledge. A “living manual” with 40 years of experience Mr Chua first joined the Public Utilities Board, the precursor to SP Group, nearly four decades ago when he was 19 years old. Starting out as an assistant technician, he helped engineers who were more senior than him carry out relay testing and maintenance. Having risen through the ranks from a technician to a senior engineer, Mr Chua is well-placed to mentor his junior team members, guiding them through difficult situations they may face in the course of their work. “When I was a junior technician, our manager assigned a senior engineer to share with me and explain protection systems: the characteristics of a good protection system and how to set up relays. The presentation really changed my understanding of electrical engineering.” With nearly four decades of experience under his belt, Mr Chua believes tough assignments can help his mentees stretch their capabilities and grow in their careers. PHOTO: SP GROUP Now, Mr Chua places a similar emphasis on educating and motivating his junior colleagues. On his approach to skills upgrading, he says, “A good engineer likes to be challenged. I would give my engineers tough assignments to push them in sharpening their skills, and encourage them to keep working on solving the problem rather than walk away.” “Many of my officers have expressed interest in pursuing a degree course. This is something that I am very, very proud of because it shows a deep culture of wanting to upgrade themselves,” shares Mr Chua, who himself completed an engineering degree under a scholarship from his organisation in 1995. This is also testimony to his efforts of encouraging a team learning culture. To officers who want to attain additional qualifications, he reminds them, “Revise your maths because it is the hardest part of the course. After all, maths is a big part of an engineer’s job.” Mr Chua recounts one instance where he patiently allowed a junior team member to present his findings in a sharing session even though he had already spotted a miscalculation. “Rather than correcting him at the start, I want him to learn from his mistake and share the learning with his peers. “We remember and learn better through our mistakes,” Mr Chua explains. Often, his mentees would come to him for advice when they encounter complex situations on the job. “Most of the time, I already have the answer to their question. But I would send them off to come up with their proposed hypothesis and test method. This way, we can have two-way discussions and uncover new insights which can be applied in other situations,” he adds. He would also assign engineers technical papers to read so that they keep up with the latest trends and developments, before hearing their views on potential applications. Mr Chua pays close attention to the work of his juniors and always welcomes questions. “I tell them to never be afraid of asking seemingly silly questions. The most valuable lessons are learned from questioning and probing,” shares Mr Chua. In the spirit of learning from one another, Mr Chua has implemented surprise tests and weekly sharing sessions. “Once a week, we are all in the office to share interesting experiences or findings. Even the simplest finding or experience can be valuable to another. Everyone can benefit, including myself, regardless of rank or age.” “At the end of the day, the goal is to solve engineering problems more efficiently. But when possible, I will let my technical officers or engineers do things the hard way so that they get to learn more from the problem-solving process,” adds Mr Chua. As Singapore seeks to transition to a low-carbon future and tackle climate change, Singapore’s grid will be upgraded with new technologies to provide for developments like electric vehicle charging and more extensive deployment of solar panels. Technical experts like Mr Chua are key in helping the next generation of talent to keep abreast of change and new opportunities, and hone relevant skills and expertise. Join ST's WhatsApp Channel and get the latest news and must-reads. � E-paper � Facebook � Instagram � Twitter � LinkedIn � Podcasts � RSS Feed � Telegram � Youtube � TikTok • SINGAPORE • ASIA • WORLD • OPINION • LIFE • TECH • SPORT • VIDEOS • PODCASTS • MULTIMEDIA • BUSINESS About Us Terms & Conditions Need help? Reach us here. Advertise with us Privacy Policy � Sign up for our daily newsletter Enter your e-mail Sign up More newsletters By registering, you agree to our T&C and Privacy Policy. MCI (P) 076/10/2022, MCI (P) 077/10/2022. Published by SPH Media Limited, Co. Regn. No. 202120748H. Copyright © 2023 SPH Media Limited. All rights reserved.

Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 HDB 1-Room 84.83 81.86 87.86 87.69 83.11 84.19 79.07 78.29 77.04 73.76 80.08 82.78 HDB 2-Room 98.53 96.07 102.96 101.39 96.90 97.62 92.27 91.27 89.30 85.50 92.72 97.00 HDB 3-Room 124.29 121.74 129.94 128.83 123.83 123.57 117.18 114.72 112.98 109.85 119.73 124.51 HDB 4-Room 147.42 143.11 152.92 152.86 146.17 146.88 140.21 135.59 135.07 130.30 142.95 148.52 HDB 5-Room 156.27 149.96 161.67 162.41 156.08 156.45 149.31 142.48 144.01 139.05 152.34 157.84 HDB Executive 172.48 168.80 178.86 180.50 172.04 172.61 163.45 157.40 159.60 154.76 169.93 174.70 Apartment 184.01 175.50 181.94 191.11 186.36 183.84 175.37 163.41 158.33 158.04 175.68 183.56 Terrace 283.33 283.80 289.68 301.49 291.00 290.49 277.89 263.67 267.59 261.56 279.64 288.94 Semi-Detached 354.71 361.00 367.73 385.46 366.17 370.19 349.08 335.83 332.11 329.24 351.85 364.56 Bungalow 675.72 711.32 685.95 762.28 719.32 712.26 661.91 659.36 621.11 635.40 675.97 699.68 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 HDB 1-Room 76.28 73.55 78.77 78.62 74.36 75.37 70.55 69.80 67.47 64.90 70.52 74.13 HDB 2-Room 89.84 87.41 93.80 92.26 88.22 88.72 83.62 82.58 80.06 76.74 83.39 87.87 HDB 3-Room 112.09 109.70 116.95 115.78 111.35 111.05 105.02 102.49 100.23 97.68 106.96 112.09 HDB 4-Room 132.74 128.46 137.02 136.76 130.76 131.35 125.25 120.76 119.36 114.92 126.86 133.11 HDB 5-Room 140.07 134.00 144.16 144.59 138.87 139.24 132.77 126.41 126.62 121.76 134.46 140.89 HDB Executive 155.45 151.54 160.36 161.59 153.95 154.44 146.15 140.37 140.97 136.47 150.92 156.71 Apartment 164.80 156.02 161.06 169.18 164.23 161.75 154.01 142.43 135.55 134.92 152.04 161.94 Terrace 259.01 258.83 264.59 274.69 263.93 263.37 250.88 239.06 240.95 235.09 253.19 263.33 Semi-Detached 328.12 331.78 338.46 354.82 336.52 340.26 319.77 307.20 301.32 299.32 321.27 335.61 Bungalow 633.29 661.40 638.62 711.71 667.03 661.57 617.06 610.72 573.47 585.41 625.30 651.42 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

Consumption_Gas Average consumption of Gas (kWh) Premises Types Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 HDB 1-Room 35 34 35 34 34 39 36 39 35 36 31 34 HDB 2-Room 36 34 35 35 35 37 35 38 37 36 33 34 HDB 3-Room 51 49 50 49 49 51 49 52 50 50 47 49 HDB 4-Room 63 61 62 60 60 63 62 65 62 62 58 60 HDB 5-Room 70 68 69 66 65 70 70 72 68 68 64 67 HDB Executive 74 72 73 69 68 75 74 77 73 72 69 71 Apartment 86 88 88 85 84 92 93 95 87 84 76 81 Terrace 105 107 108 108 99 108 107 107 103 105 96 100 Semi-Detached 120 117 120 117 115 124 121 123 117 120 116 120 Bungalow 198 206 202 179 195 192 202 205 195 186 188 177

Consumption_Gas Average consumption of Gas (kWh) Premises Types Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 HDB 1-Room 34 35 34 34 39 36 39 35 36 31 34 35 HDB 2-Room 34 35 35 35 37 35 38 37 36 33 34 35 HDB 3-Room 49 50 49 49 51 49 52 50 50 47 49 50 HDB 4-Room 61 62 60 60 63 62 65 62 62 58 60 62 HDB 5-Room 68 69 66 65 70 70 72 68 68 64 67 69 HDB Executive 72 73 69 68 75 74 77 73 72 69 71 73 Apartment 88 88 85 84 92 93 95 87 84 76 81 89 Terrace 107 108 108 99 108 107 107 103 105 96 100 108 Semi-Detached 117 120 117 115 124 121 123 117 120 116 120 125 Bungalow 206 202 179 195 192 202 205 195 186 188 177 197

11 September 2014 For Immediate Release MEDIA RELEASE ADVISORY ON SCAM EMAIL 1. There have been reported cases of individuals receiving emails from a sender titled ‘SP Services Offer’ claiming to provide refunds on their utilities bills. The Appendix contains a screenshot of such an email for reference. 2. These email messages are not from SP Services. Recipients of such emails are advised not to respond to the email, click on the hyperlink or provide their personal information. 3. SP Services would like to assure its customers that no unauthorised access has been made into its systems, and utility accounts and personal information that reside in SP Services’ system have not been compromised. 4. SP Services has made a police report regarding this. 5. For enquiries, please contact SP Services at 1800 222 2333 or email spservices@singaporepower.com.sg. _______________________________________________________________________________________________________ Issued by: SP Services Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No : 199504470N www.spservices.com.sg SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N Appendix Example of scam email From: SP Services Offer [mailto:info@offer-chic.com] Sent: Friday, 29 August, 2014 10:03 AM To: Subject: SGD35 Discount on your next bill! If this e-mail is not displayed properly, click here. GET $35 CASHBACK FOR $1 ONLY Enjoy $35 Cashback for $1 only GET THIS OFFER & EARN $35 CASHBACK SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N For $1 only enjoy this cashback! Keep the receipt & we will refund you. ENJOY DISCOUNTS WITH YOUR DISCOUNT CARD This card is your pass to endless privileges. Get 45% discount on dining, drinking, wellness & travelling! GET 45% DISCOUNT AT PREMIUM SPOTS Enjoy Can't-Miss spots in Singapore & get access to VIP parties, events & new openings in town. a. HOW TO CONTACT US? BY PHONE (+65) 6361 0889 Monday - Friday, 10am to 6pm BY EMAIL b. TERMS OF SERVICE The $1 offer is a 48 hours Trial. To start the Trial we will require you to provide your payment details. At the end of the Trial, we will automatically start to charge you for the $79.90 membership subscription on the first day following the end of the Trial, you will be charged every three months the amount of $79.90 ($26.63 per month). By providing your payment details in conjunction with the Trial, you agree to this charge. c. Sign up Selection How It Works SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N

Taking Heart Deloitte donates $30,000 to HCA Hospice Care SINGAPORE’s largest home hospice provider, HCA Hospice Care, has received a donation of $30,000 from Deloitte Singapore. The funds were raised through a two-month internal campaign leading up to last Thursday’s JP Morgan Corporate Challenge, in which 892 runners registered under Deloitte. For every $1,000 raised for HCA Hospice Care, a staff member ran the race in a special costume – like the three little pigs and the big bad wolf. The $30,000 will go to HCA’s Star PALS programme, which provides home palliative care for children under the age of 19. Under the initiative, HCA’s teams visit these children’s homes to care for them and their families, both medically and emotionally. Separately, Deloitte’s participation also contributed $53,520 to the JP Morgan Corporate Challenge’s official beneficiary, Operation Smile. Million-dollar S’pore Power boost for Community Chest IN 2013, Singapore Power raised $1.05 million for Community Chest through the company’s Heartware Fund. The money will go towards Community Chest’s home help service programmes, which provide a range of practical assistance efforts for the elderly, such as the delivery of warm meals and transportation of elderly beneficiaries to hospitals for medical appointments. Contributions to the Heartware Fund are raised through donations from Singapore Power staff, business partners and the public. Singapore Power matches its staff donations to the fund dollar for dollar. Recycling efforts raise vouchers for needy students FOR the students who participated in the Recycling Helps @ South East campaign, their recycling efforts weren’t just good for the environment; they were also instrumental in raising funds for the needy. The initiative was jointly launched by NTUC FairPrice Foundation and South East Community Development Council. For every 5kg of recyclables collected by the students, FairPrice Foundation donated a set of $25 in FairPrice vouchers to a student from a less privileged family studying in schools within South East District. Through the efforts of 13 participating schools, over 2,000kg of used plastic bottles, paper and cans were collected for the cause. As a result, a total of $10,000 worth of vouchers were raised, benefiting 400 students from less privileged families. By KELLY TAY kellytay@sph.com.sg @KellyTayBT Taking Heart is a regular column highlighting charitable causes

明 年 起 新 能 源 服 务 公 司 获 合 约 全 岛 七 地 区 安 装 30 万 个 智 能 水 表 新 能 源 服 务 公 司 明 年 起 为 30 万 个 住 家 和 工 商 业 单 位 安 装 智 能 水 表 。( 公 用 事 业 局 提 供 ) 林 慧 敏 报 道 huiminlim@sph.com.sg 新 能 源 服 务 公 司 获 颁 总 值 1 亿 2370 万 元 的 智 能 水 表 系 统 安 装 与 管 理 合 约 , 从 明 年 起 在 全 岛 七 个 地 区 安 装 约 30 万 个 智 能 水 表 , 安 装 工 程 预 计 将 在 2023 年 完 成 。 公 用 事 业 局 今 天 发 文 告 , 表 示 当 局 经 过 公 开 招 标 后 , 选 定 新 加 坡 能 源 集 团 (SP Group) 的 子 公 司 新 能 源 服 务 公 司 (SP Services) 为 智 能 水 表 安 装 工 程 的 承 包 商 。 率 先 安 装 智 能 水 表 的 七 个 地 区 是 武 吉 巴 督 、 后 港 、 裕 廊 西 、 大 士 以 及 淡 滨 尼 北 和 登 加 新 镇 。 智 能 水 表 的 安 装 工 程 预 计 明 年 初 开 始 , 2023 年 完 工 。 公 用 局 在 选 定 安 装 地 区 时 考 虑 了 多 个 因 素 , 包 括 不 同 住 宅 种 类 的 分 布 、 是 否 能 有 效 进 行 部 署 , 以 及 更 换 较 为 老 旧 的 水 表 的 必 要 性 。 当 局 将 免 费 为 公 众 更 换 水 表 , 在 进 行 安 装 前 也 会 事 先 发 出 书 面 通 知 。 智 能 水 表 系 统 能 每 天 自 动 将 水 量 数 据 传 送 给 公 用 局 , 公 众 也 能 通 过 网 站 查 看 每 天 的 用 水 量 , 从 而 鼓 励 节 约 用 水 , 节 省 水 费 。 新 加 坡 能 源 集 团 也 在 文 告 中 表 示 , 总 值 1 亿 2370 万 元 的 合 约 包 含 两 个 部 分 。 首 先 , 新 能 源 服 务 公 司 将 为 30 万 个 住 家 和 工 商 业 单 位 安 装 智 能 水 表 , 并 负 责 建 立 无 线 通 讯 网 络 和 电 脑 系 统 , 以 索 取 和 管 理 水 表 数 据 。 公 司 也 将 在 接 下 来 的 15 年 , 负 责 智 能 水 表 系 统 的 操 作 和 维 修 , 如 云 端 系 统 的 维 修 、 计 量 服 务 和 网 络 通 讯 服 务 。

LICENSED ELECTRICIAN PREPARATORY PROGRAMME (Programme Code: ENO32) LEARNING OUTCOMES The Licensed Electrician Preparatory Programme will equip participants with the necessary theoretical foundation and practical application skills to carry out the work of a Licensed Electrician. PRE-REQUISITES Applicants are required to have at least: o 5 years of relevant local hands-on experience in electrical works; and o GCE “N” Level with pass in English and Mathematics or Workplace Literacy and Numeracy (WPLN) Level 5 --- The programme is optional for applicants with: o NITEC in Electrical Engineering and at least 2 years of relevant local hands-on experience in electrical works (after NITEC); or o At least 10 years of relevant local hands-on experience in electrical works PROGRAMME CONTENTS Theoretical Foundation Conducted by Singapore Polytechnic/Ngee Ann Polytechnic No. Description Hours Total Module 1: Electrical Principles 1.1 Basic Principles of Electricity 5 1.2 AC Circuits 15 1.3 Basics of Three Phase AC Circuits 15 1.4 Written Assessment 1 2 2 Module 2: Electrical Installation Design 2.1 Statutory Act and Regulations 5 2.2 Protective Devices and Cables 13 2.3 Protection Against Electric Shock 15 2.4 Electrical System Design 7 2.5 Temporary Electrical Installation 9 2.6 Written Assessment 2 2 2 Module 3: Testing and Maintenance of Electrical Systems 3.1 Testing of Switchboards 9 3.2 Maintenance of Switchboards 6 3.3 Standby Generators 6 3.4 Photovoltaic System 7 3.5 Written Assessment 3 2 2 1 35 49 28 Total 118 V13_042024 Practical Application Conducted by Singapore Institute of Power and Gas No. Description Hours Total Module 4: Safety and Connection Process 4.1 Safety & Licensing Requirements 3.5 4.2 The Supply Connection Process 3.5 4.3 Assessment 1.0 Module 5: Electrical Installation Less than 45kVA 5.1 Practical Design of Small Electrical Installation 10.5 5.2 Generator Supply for Small Electrical Installation 3.5 5.3 Assessment 1.0 Module 6: Inspection and Testing 6.1 Safety Requirements and Tools for Inspection and Testing 7.0 6.2 Practical Inspection and Testing of Small Installation 7.0 6.3 Assessment 1.0 8 15 15 Total 38 ASSESSMENT For modules conducted by SP/NP, a written assessment will be conducted upon completion of each module. For modules conducted by SIPG, a practical assessment will be conducted upon completion of each module. PROGRAMME TIMING The programme will be conducted during weekday evenings (6.30pm – 10.00pm) and Saturdays (8.30am – 6.00pm). CERTIFICATE Participants who have successfully pass all theoretical and practical modules will be awarded a Certificate of Achievement jointly issued by SIPG and SP/NP. EMA LICENSING COMPETENCY ASSESSMENT The “Certificate of Achievement” is required by EMA for participants without the relevant educational qualification. Participants are required to ensure that they satisfy the relevant work experience and pass the “EMA Licensing Competency Assessment” to qualify for an Electrician’s License. Please refer to EMA website for more information on application for Electrician License: EMA Website Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 2 V13_042024 PROGRAMME FEE Full Programme Fee Singapore Citizens and Permanent Residents <40 years old Nett Fee after SSG Funding* Singapore Citizens ≥ 40 years old only Enhanced Training Support for SMEs # Without GST $8,380.00 $2,514.00 $838.00 $838.00 With 9% GST + $9,134.20 $2740.26 $1064.26 $1064.26 * Subjected to SSG’s approval and changes. + 9% GST applicable for intakes starting from 1 Jan 2024 # For more information on the Enhanced Training Support for Small & Medium Enterprises (SMEs) scheme, please click here. Self-sponsored applicants may use their relevant SkillsFuture Credit (SFC) to offset the programme fee. PROGRAMME SCHEDULE Next intake: May 2024 (Closed) / Feb 2025 Registration closing date: 4 weeks before programme commencement Application will be considered upon submission of completed application form and all necessary supporting documents. SIPG will contact the applicant after confirmation that all admission criteria are met. SIPG reserves the rights to amend any details relating to the programme without prior notice. For enquiries, contact SIPG at training-institute@spgroup.com.sg or 6916 7930. 3 V13_042024 This page is intentionally left blank 4 V13_042024 Registration Form Licensed Electrician Preparatory Programme PART A: PERSONAL PARTICULARS � Self-Sponsored Applicant ** Full Name (As in NRIC/FIN) ** NRIC/FIN ** Nationality ID Expiry Date (dd/mm/yy) ** Monthly Salary 1 � Company-Sponsored Applicant Gender M / F Date of Birth (dd/mm/yy) Race: Chinese / Malay / Indian / Others: ___________________ ** Contact Number Email Address Address (Residential address for selfsponsored applicants) FOR COMPANY-SPONSORED APPLICANTS ONLY Eligibility for Enhanced Training Support for SMEs: Determination will be based on SSG system. Applicant must have continued to receive full salary under the billing company (as below) and CPF entitlements during the entire duration of the funded course. Company Name UEN Company Address Contact Person Designation Contact Number Email Address PART B: PRE-REQUISITES 1. Please indicate your relevant local hands-on electrical work experience: Employer Name Position Held Year of Joining Year of Leaving 2. Please indicate your educational qualifications: Qualification Title Name of Institute Year Completed Please attach relevant supporting documents. (Refer to Annex A for the list of supporting documents required.) 1 Salary range: a) Unemployed b) Below $1,000 c) $1,000 - $1,499 d) $1,500 - $1,999 e) $2,000 - $2,499 f) $2,500 - $2,999 g) $3,000 - $3,499 h) $3,500 and above ** Mandatory field 5 V13_042024 PART C: PAYMENT Payment is only required after the programme has been scheduled for the applicant and applicant has confirmed his/her availability. An invoice with the final amount (after funding, if any) and the available mode of payment will be sent to the applicant. PART D: DECLARATION By submitting this registration form: - I hereby declare that all information given is true and accurate; - I acknowledge that SIPG shall not be responsible should EMA rejects my application for licensing; and - I agree to the terms and conditions stated below. (i) For Self-Sponsored Application (ii) For Company-Sponsored Application Name: ______________________ Name of Authorised Personnel: _____________________ Signature: Signature: ______________________ _____________________ Date: ______________________ Date: _____________________ Company Stamp PART E: PERSONAL DATA PROTECTION ACT I/We acknowledge and agree that SIPG may collect, use and disclose to any third party any and all particulars relating to my/our personal information for the purposes of (i) providing the requested services in respect of the programme(s), (ii) billing and account management (including debt collection or recovery); (iii) conducting surveys or obtaining feedback; (iv) informing me/us of services and offers by SIPG, its related entities and business affiliates (unless I/we duly inform you otherwise); and (v) complying with all applicable laws and regulations, and business requirements. Name: Signature: Date: TERMS AND CONDITIONS: 1) The company and individual applicant have read and understood the terms of the programme information and registration form. 2) The information collected on this form is used for programme registration, account servicing of programme-related activities and/or for application of programmerelated funding to appropriate funding agencies. 3) This registration form must be submitted to SIPG at least 4 weeks before programme commencement. 4) Payment must be made to SIPG before programme commencement. 5) SIPG reserves the right to amend any details relating to the programme without any prior notice. 6) Request for withdrawal must be made in writing and are subject to approval by SIPG. >5 working days before programme commencement : 100% refund. Less than 5 working days before programme commencement : no refund. 7) Request for transfer/replacement must be made in writing at least 5 working days before programme commencement and is subject to approval by SIPG. SIPG reserves the right to impose an administration fee for such requests. 8) Trainee shall be bound by the terms and conditions of any applicable funding scheme as approved by SIPG. 9) In the event that the trainee fails to meet any of the requirements set under the funding scheme or has been granted funding for the same programme before, thereby resulting that his/her funding application is rejected, the trainee is liable to pay the balance of the full programme fee to SIPG. 10) Photographs of trainees may be taken at the event for SIPG’s marketing materials and other publications. Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 6 V13_042024 ANNEX A: LIST OF SUPPORTING DOCUMENTS REQUIRED Please submit all relevant supporting documents along with the application form via email. Note: SIPG reserves the right to reject any application due to incomplete submission of supporting documents. 1 Company Testimonial Letter (To clearly state the years and job scope of relevant local hands-on electrical works experience) 2 Educational Certificates i) Highest Qualification (Minimum of GCE ‘N’ Level with pass in English and Mathematics or Workplace Literacy and Numeracy (WPLN) Level 5) OR ii) NITEC in Electrical Engineering 7 V13_042024

OPSTORIES | 5 b- se ss- RT dy taprn- lco m n- to ho ed in usof his ecn- st to osits usmed ntof pt we ey on ep id acect al of at ce. ice m ice a TOPSTORIES The Business Times | Thursday, April 13, 2017 M1 GE sees opens small cell networks S’pore as alternative to costly spectrum Telco says it’s leader in deploying devices in crowded environments to supplement mobile network signals IT resources and support centre By Amit Roy Choudhury F1. We observed that they were able to absorb the spike in traffic during these amit@sph.com.sg @AmitRoyCBT events.” Singapore Ms Kooi added that M1 was progressively deploying small cells in the MRT-LRT M1 is banking on smart utilisation of its existing spectrum and new technology, like network and at the moment had already “small cell” networks – which are already covered more than 80 per cent of the stations, major bus interchanges, big shop- being deployed in public spaces like MRT stations – to provide the best possible quality of service to its customers. ment buildings. ping malls and public places in govern- Last week’s telecommunication spectrum auction surprised the market by be- was looking to “re-farm” existing spectrum The M1 CEO also noted that the telco coming the most expensive such auction that is now being used to provide third generation mobile telephony (3G) services to in By history for Andrea Singapore. M1, and Soh the other three telcos, Singapore Telecommunications (Singtel), StarHub, Australian are yet to migrate to 4G. around 20 per cent of its customers who sandrea@sph.com.sg company TPG Telecom, which will start The reason the telco hasn’t yet started services by September next year, collectively @AndreaSohBT committed to paying S$1.14 billion the process of migrating its existing 2G cus- the “re-farming” exercise is because it is in for the 175 MHz (megahertz) of spectrum tomers to 3G since the discontinuation of that was on offer. During the last major 2G Singapore. “We will watch how this spectrum auction exercise in 2013, the regulator raised a total of S$360 million for trum for 4G.” goes before we start to re-farm the 3G spec- the AMERICAN 4G auction. conglomerate General Electric on Wednesday Ms Kooi, however, added: “We do encourage people to upgrade but not just There has been a market perception that, in comparison to to Singtel and Starfrom the spectrum perspective but also to opened an Asia Digital Operations Centre (A-DOC) in Singapore in its as bidding. part M1 committed of a commitment to develop digital industrial Hub, M1, which had a 23.7 per cent market enhance the service experience.” To a question with regards to the possibility of a price war once TPG starts its share as on December 31, 2016, was less aggressive services, Ms Kooi said: “We are very customer focussed and we like to give custom- S$208 million for 30 Mhz of spectrum while capabilities StarHub’s commitment was in S$349.6 the city-state. ers what they want and so we have evolved million for 60 Mhz and Singtel’s S$563.7 from a voice-centric network to a data-centric network. million for 75 MHz of spectrum. TPG Telecom spent Underlining S$23.8 million for 10 MHz of the new thrust in Singapore, it also signed spectrum. The telcos will pay for the spectrum as and when they become available areas where there is high data usage and we can put small cells networks there.” large data plans is at one level to pre-empt Ms Kooi: “Today we have a lot of traffic statistics ... which tells us which are the “So all these recent introduction of partnership agreements with grid operator SP Group, the fourth telco but more importantly we in different lots and bandwidths. want to give the customers what they In an interview with The Business Times, size of a A4 sheet of paper, are set up trum lots (20Mhz) of the 700Mhz spectrum, Institute while StarHub picked up of three Manage- lots that we value them and we want to keep want. We want them to know very early on Karen Spring Kooi, M1’s CEO, Singapore said the telco’s bidding strategy was very considered as it felt ment the mobile network signals. This al- and Singtel four lots. One of the main pur- them.” within and crowded environments Singapore to supple- that ment’s it had alternatives entrepreneurship to costly spectrum lows for signal boost for centre a high quality connection, even if the signal strength from is to allow the telcos to provide better qual- she was not in a position to discuss the ac- Platform poses of the 700 MHz E. spectrum allocation In response to a question, Ms Kooi said when it came to providing quality coverage and service to its customers. the nearest telecom tower is weak. ity indoor coverage. tual strategy that M1 will adopt to protect “We knew The we had group’s an effective alternat-A-DOive (to costly spectrum) as we are the alternative to acquiring an extra 700Mhz traffic statistics complemented by our ana- strategy close to our chests at this point of She said “densification” is the was an first effective such Ms Kooi said: centre “Today we have in a Asia, lot of and market share, “I want to keep the actual largest is HetNet part (heterogenous of a network) larger operator at the moment. We are way ahead of us less than S$50 million (to develop an ef- areas where there is high data usage and She, however added: “Having said that spectrum strategy lot. “We estimate by that it will the cost lysis company platforms which tell us to which transform are the time”. the others in terms of ‘densification’ and fective islandwide small cell network) and we can put small cells networks there.” we do not believe in competing on price. laying how the foundation IT is for a delivered future 5G network.” gone after the third pair of 700Mhz spec- rode on 1800 MHz and 2.6 GHz (giga and quality. We believe we are a premium we don’t across have to spend any the more. If group. we had She added that M1’s small cells network We always competed on customer service By “densification” The Ms centre, Kooi was referring which trum it would helps have pushed provide up the price hertz) round-the-clock spectrum which M1 already owns. service IT provider re- and as a premium service to what is known as small cells network in way above the S$92 million for each lot.” “We have also used small cells outdoors provider we will be able to command a which devices or antennas, around the During the auction, M1 picked up two spec- during the New Year’s Day countdown and premium on our prices.” sources and support for GE, will house about 60 employees initially, with the potential to expand software jobs US three-fold firms have over US$1.6t the next in five tax years. havens: Oxfam GE opens S’pore IT resources and support centre By Andrea Soh sandrea@sph.com.sg @AndreaSohBT Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. Singapore AMERICAN conglomerate General Electric on Wednesday opened an Asia Digital Operations Centre (A-DOC) in Singapore as part of a commitment to develop digital industrial capabilities in the city-state. Underlining the new thrust in Singapore, it also signed partnership agreements with grid operator SP Group, Spring Singapore and Singapore Institute of Management’s entrepreneurship centre Platform E. The group’s A-DOC is the first such centre in Asia, and is part of a larger strategy by the company to transform how IT is delivered across the group. The centre, which helps provide round-the-clock IT resources and support for GE, will house about 60 employees initially, with the potential to expand software jobs three-fold over the next five years. Separately, GE has also teamed up with SP Group, formerly known as Singapore Power, to develop capabilities in Industrial Internet of Things and intelligent applications so as to enhance the reliability and efficiency of the power network in Singapore. Specifically, engineering and digital experts from both companies will work to create a digital replica of the Singapore grid, known as a “digital twin”, which will enhance the performance of the network and reduce unplanned downtime. Having a digital twin of the network is akin to providing the doctor with health data every minute instead of going for a medical check-up once a month, SP chief digital officer Samuel Tan explained. With the real-time data, abnormal activity can be picked up more quickly, allowing for predictive maintenance that reduces costs, he told The Business Times. Data about the performance of the grid can also be compared with those from other grids around the world, allowing SP to enhance the grid’s performance further, he said, adding that these could potentially result in lower costs. SP is the first utility to work with GE on a digital twin; results from the partnership can be expected within 12-18 months, Mr Tan said. GE is also collaborating with Spring Singapore to develop a startup incubation and acceleration programme to promote ideas and solutions in Industrial IoT technology. These include agile programming, machine learning and algorithms for asset performance management, and cybersecurity. Similarly, it plans to establish a co-working space with Platform E to incubate Industrial IoT startups in Singapore and the region. “The Industrial Internet represents a multi-billion dollar opportunity for industry,” said GE chairman and CEO Jeff Immelt in a statement. “We look forward to working with our partners in Singapore to build a digital ecosystem and support entrepreneurship in the country.” Washington ues every year,” Oxfam senior adviser holders at the expense of important Separately, THE 50 largest US companies, including Apple, Microsoft and Wal-Mart, Apple is at the top of the ranking And the drastic reduction in cor- Singapore Shipping Forum 2017 Robbie GE Silverman has said. also teamed anti-poverty programmes. up with SP Group, are formerly parking about US$1.6 known trillion in with as more than Singapore US$200 billion offshore funds, followed closely by Pfstructive race to the bottom that has The Future of Shipping: Game Changers Power, porate income tax to will “feed develop into a de- capabilities in offshore tax havens to reduce their US tax burden, according to a study izer laboratories (US$193.6 billion) seen countries across the globe slash- published on Wednesday. Industrial and Internet Microsoft’s IT group of (US$124 Things bil- corporate and tax rates intelligent recent applications America said so the sum as for to 2015 enhance companies to keep profits the from reliability for- Meanwhile, “repatriation and efficiency holidays of the 27 April 2017, Thursday, 12pm to 3.30pm Poverty-fighting organization Oxfalion), the report said. US law allows years,” the report said. was a US$200 billion increase over eign operations offshore indefinitely, reward companies for keeping (Registration starts at 11am, includes lunch and networking cocktail) the prior year. The report cites the to avoid corporate taxes that are money offshore and avoiding their companies’ power own data. network among in the Singapore. highest the industrialized world. While the corporate tax move their profits to tax havens in ex- 10 Bayfront Avenue, Singapore 018956 taxes” and “incentivizes companies to Level 4, Orchid Room, Marina Bay Sands Expo & Convention Centre While not illegal, the companies “used a secretive Specifically, network of 1,751 rate engineering is nominally 35 per cent at the and pectation digital that they will experts eventually benefit from a one-time tax cut.” unprepared. A wave of game changers is upon the industry, disrupting maritime operations, technology, environmental from The maritime both industry sails at the edge of a disruptive storm that threatens to up-end the industry and engulf the subsidiaries in tax havens to stash” federal level, Oxfam said these 50 their earnings outside the US, Oxfam companies had an effective rate “President Trump promised to fix regulatory compliance and financing, even as the industry weathers a prolonged downturn since 2008. In the shipping said companies in the report released ahead will of nearly work 10 percentage to points create lower. a the digital rigged political and replica economic system yet his tax reforms will further en- this backdrop, we are pleased to present the Singapore Shipping Forum 2017, organised jointly by Moore Stephens LLP and of the Singapore grid, known as a “digital twin”, which will enhance industry today, astute recognition of opportunities and uncompromising cost effectiveness are absolute necessities. Against next week’s meetings of the International Monetary Fund and World Bank Donald Trump proposed cutting the rich powerful corporates at the ex- During his campaign, US President BNP Paribas, where we invite specialists and key players to share views on how maritime industry participants could best in Washington. rate to 15 per cent, and allowing companies to repatriate their cash re- businesses,” Mr Silverman said. “The pense of ordinary people and small respond to and capitalise on opportunities. “Tax avoidance has become standard the business performance practice across the serves with of a one-time the tax network of 10 per President and leaders reduce in Congress unplanned Topics covered: Who should attend? • Sailing in Turbulent Waters − Quo Vadis? CEO, CFO, COOs & Senior Professionals globe. Corporate tax dodgers cheat cent. Oxfam criticized both proposals, saying the tax cut would help prof- a tax system that works for everyone must rethink their reforms and build • The Future of the Baltic Exchange under Singapore Leadership of the Shipping Industry. America out of approximately downtime. • Impact of Shipping Regulations and Regulatory Costs US$135 billion in unpaid tax revenitable companies and wealthy share- and not just a fortunate few.” AFP By invitation only. • Panel: Ship Finance − The Shift from West to East For more information, please contact • Panel Discussion Ms. Victoria Lee at shipping@ Having a digital twin of the network is akin to provid- moorestephens.com.sg Rotorcraft ing the doctor Asia with gives health peek into data future every tech minute instead of going Nisha Ramchandani for a medical check-up once Asia will a feature month, commercial and SP de- chief digital By nishar@sph.com.sg fence applications and new solutions @Nisha_BT officer Samuel Singapore Tan explained. in With aerial, ground, the surface real-time and underwater unmanned systems. It will data, abnormal from activity the Asia-Pa- can be picked ers, up service more providers, buyers, quickly, aca- allowing Chairman Guest of Honour: AMID robust demand for new bring together manufacturers, suppli- Mr. Esben Poulsson build-helicopters International Chamber cific, the upcoming Rotorcraft Asia demia as well as government officials of Shipping President 2017 event will focus on new technologies and solutions for rotary wing Association Both events will have a VIP Buyers and regulatory bodies. Singapore Shipping for predictive maintenance that reduces costs, he told The aircraft. Programme, which will serve as a platform for exhibitors to meet buyers Business Rotorcraft Asia, which Times. is co-located with Unmanned Systems Asia, via pre-arranged meetings; VIP buyers attending include senior repres- will be held from April 18 to 20 at the Mr Leck of Experia Events says the Changi Exhibition Data Centre. about the performance entatives of the from the grid industry and can from also be compared “Innovation with in Rotorcraft” those is from other grids nam’s Ministry around of Public Security the and world, allow- rotorcraft market will continue A two-day strategic conference growing for the next 10 years. government bodies such as Viet- themed being held as part of the rotorcraft the Indonesian National Police. for Bell Helicopter and Pascal Mr. Julian Bray event where industry experts and This comes as the Asia-Pacific market will account 37 cent further, of he said, Editor-in-Chief Dauriac, research and technology director for Safran Helicopter Engines. TradeWinds business ing heads SP will to come enhance together to the grid’s performance share insights on pertinent issues 10,375 civil helicopters to be delivered by 2025, and challenges faced by manufacturers and operators of rotorcraft. Over the three days, over 4,000 adding that these trade visitors could from more potentially than 40 result making it the in biggest lower costs. driver of demand by region. “That One topic that will be discussed is countries are expected attend the really tells you the market is growing data analysis, SP and is its uses the in predictive maintenance. For instance, span a floor area of 5,000 square first two inaugural utility exbitions, to which work will and with will continue GE to grow on in the next a digital twin; 10 years,” said Mr Leck. sensors installed in components can metres. Companies will include international partnership and local heavyweights such can be expected within 12-18 The global unmanned aircraft systems market is expected to be worth results from the transmit data in real-time, allowing rotorcraft operators to predict when as Lockheed Martin and Singapore US$10.9 billion by 2021, while Asia Pacific’s commercial drone market is maintenance months, should be scheduled. Mr Tan Technologies said. Engineering. Smart data and big data can be useful tools especially as customers panies from the entire rotorcraft sup- A University R&D showcase will Other sponsors: Rotorcraft Asia will showcase com- projected to grow to US$650 million. grow more GE demanding, is also highlighted collaborating ply chain, from airframes, components and parts, to avionics, safety systions for unmanned systems and with also highlight Spring solutions and Singapore applica- to develop Experia a Events. startup Speakers at tems incubation and maintenance, repair and drone acceleration technology which have been programme Media Partner: to Leck Chet Lam, managing director of organiser the conference will include Jean-Brice overhaul (MRO). There will also be developed by local universities and Dumont, executive vice-president of helicopter mock-ups, as well as real tertiary institutions. Some of these applications Industrial are being used as IoT part of technology. Airbus promote Helicopters; J Scott ideas Drennan, helicopters and solutions on display. in director of engineering innovation Meanwhile, Unmanned Systems Singapore’s Smart Nation initiatives. These include agile programming, machine learning and algorithms for asset performance management, and cybersecurity. Similarly, it plans to establish a co-working space with Platform E to incubate Industrial IoT startups in Singapore and the region. “The Industrial Internet represents a multi-billion dollar opportunity for industry,” said GE chairman and CEO Jeff Immelt in a statement. “We look forward to working with our partners in Singapore to build a digital ecosystem and support entrepreneurship in the country.” Mr. Mick Aw Senior Partner Moore Stephens LLP Singapore Mr. Matthew Forrest Director, Transportation Sector, Investment BNP Paribas Singapore Mr. Logan Chong Managing Director BNP Paribas Hong Kong Mr. Steve Saxon Expert Partner - Shipping McKinsey and Company Mr. John d'Ancona Divisional Director - Dry Bulk Analysts Clarksons Asia | 5 Speakers Panelists Mr. Yang Chang Kun Managing DIrector Shipping ICBC Financial Leasing Mr. Mark Jackson Baltic Exchange Mr. Dimitris Belbas Managing Director EMS Partners Held in conjunction with: Mr. Jerry Yang Head of Shipping Minsheng Financial Leasing Co., Ltd Mr. Peter Hinchliffe Secretary-General International Chamber of Shipping Mr. Chris Johnson Partner Moore Stephens LLP Singapore Supported by: Mr. Terrence Tan Director, Transportation Sector, Investment BNP Paribas Singapore Mr. Tony Zhao General Manager & Head of Financial Market Department CMB Financial Leasing

Town Gas Connection Policy and Procedures Updated 1 April 24 Table of Contents 1. General Information ..................................................................................................................... 1 1.1 Purpose of this Document ................................................................................................... 1 1.2 Singapore Gas Transportation System ............................................................................... 1 1.3 Definitions .............................................................................................................................. 2 1.4 Codes of Practices and Regulatory Requirements ........................................................... 3 1.5 Submission of Application ................................................................................................... 3 2. Procedures for Gas Connection and Gas Admittance ............................................................. 4 2.1 Apply for Gas Connection ................................................................................................... 4 2.2 Make Payment ....................................................................................................................... 4 2.3 Engage DR for Consumer’s Gas Installation ....................................................................... 5 2.4 Apply for Gas Admittance ................................................................................................... 5 2.5 Apply to Retailer for Supply and Gas Turn On .................................................................. 6 3. Guidelines for Other Applications .............................................................................................. 7 3.1 Apply for Replacement, Addition & Alteration Works ...................................................... 7 3.2 Apply for Disconnection ...................................................................................................... 7 3.3 Apply for Re-connection ...................................................................................................... 7 3.4 Other Applications ................................................................................................................ 7 4. Charges .......................................................................................................................................... 8 4.1 Connection Policy ................................................................................................................. 8 4.2 Connection Charge .............................................................................................................. 8 5. Unauthorised Connection and Supply of Gas ........................................................................... 9 6. Pressure Regulation for Internal Gas Pipeline ............................................................................ 9 7. Appendices ................................................................................................................................. 10 Appendix 1 – Demarcation of Responsibility ............................................................................... 10 Appendix 2 – Town Gas Distribution Connection Flow Chart ................................................... 11 Appendix 3 – Town Gas Connection Application Forms .......................................................... 13 Appendix 4 – Reference Rates ..................................................................................................... 14 Appendix 5 – Deductible Component for Town Gas Distribution Connection ...................... 15 Appendix 6 – Last Mile Standard Connection Charge ............................................................... 17 Town Gas Connection Policy and Procedure Updated on: 1 Apr 24 Page 1 1. General Information 1.1 Purpose of this Document PowerGas is licensed by the Energy Market Authority (“Authority”) to be the Gas Transporter (“Transporter”) which owns, operates, and maintains the piped gas network in Singapore. SP PowerGrid (“SPPG”) is licensed by the Authority to be the Gas Transporter Agent to operate and maintain the piped gas network in Singapore on behalf of PowerGas. SPPG’s gas business is to plan, design, operate and maintain gas network assets in a manner that supports the delivery of safe, reliable, efficient and quality services to customers. Under the Gas Transporter License, the Gas Transporter has to develop separate fees and charges for separate gas transportation services such as connection services and transportation services. This document sets out the connection policy and procedure for Town Gas supply. 1.2 Singapore Gas Transportation System PowerGas owns an extensive gas transmission and distribution network throughout Singapore. The network is generally buried underground and transports natural gas to the western and northern parts of Singapore, and town gas to the whole of Singapore. The gas assets comprise the transmission network (operating at higher pressures), which forms the main reticulation backbone and the distribution network (operating at lower pressures). • Town gas is manufactured in Senoko Gasworks and delivered to approximately 900,000 customers in Singapore. The customers are made up of industrial, commercial and residential gas users. Residential customers consist mainly of gas users from HDB, condominiums and landed premises. The town gas transmission network operates at 3 barg whereas the distribution network operates at pressure regimes ranging from 1 kPa to 50 kPa. • Natural gas is supplied to about 200 customers and is imported from four sources (two submarine pipelines from Indonesia, one submarine pipeline from Malaysia and internationally through the Liquefied Natural Gas Terminal). Under the Gas Network Code, Gas Shippers/Retailers represent the customers that are connected to the natural gas networks. These natural gas customers are typically commercial or industrial and include all power stations. The natural gas transmission network operates mainly at two pressure regimes, 28 barg and 40 barg, and the distribution network operates at pressure regimes ranging from 3 barg to 6 barg. 1 Town Gas Connection Policy and Procedure Updated on: 1 Apr 24 Page 2 1.3 Definitions The following terms shall have the following meanings when used in this document. “Authority” means the Energy Market Authority of Singapore established under the Energy Market Authority of Singapore Act (Cap.92B); “Gas Transporter” or “Transporter” means a representative holding a gas transporter’s license; “Gas Retailer” or “Retailer” means a person who supplies gas to Retail Customers and who holds a Retailer’s license; “Gas Shipper” or “Shipper” means a person holding a gas shipper’s license; “Gas Network Code” refers to the Gas Network Code issued by the Authority, setting out common terms and conditions between the Gas Transporter and Shippers who engage the Gas Transporter to transport natural gas though the gas pipeline network. “DR” known as designated representative means a professional engineer or a licensed gas service worker appointed by the developer or a responsible person for the premises; “PE” known as professional engineer means any person who is registered as a professional engineer in the mechanical engineering discipline under the Professional Engineers Act (Cap. 253); “LGSW” known as licensed gas service worker” means a person who is licensed under section 12 (3) of the Gas Act (Chapter 116A); “gas service work” means any work carried out on any gas installation or gas appliance, in whole or in part, including any design, construction, installation, commissioning, erection, testing, repair, addition, alteration or maintenance work; “gas service isolation valve (“GSIV”)” means a valve, located at or near the boundary line of any property or the apron of any building, used by a gas transporter to isolate the supply of gas to that property or building; “gas service pipe” means a pipe or any part thereof, other than a gas main, used for the purpose of conveying gas from a gas main to a gas service isolation valve, and includes any pipe owned by, or under the management or control of, a gas transporter which is used for the purpose of conveying gas from the gas service isolation valve to the meter at a consumer’s premises as defined in the Gas Act (Chapter 116A); “gas fitting” includes any pipe, valve, meter, regulator or other device for the control, measurement and use of gas as defined in the Gas Act (Chapter 116A); 2 Town Gas Connection Policy and Procedure Updated on: 1 Apr 24 Page 3 “Gas installation” means a discrete grouping of gas fittings linking a gas service pipe to a gas appliance as defined in the Gas Act (Chapter 116A); “Gas Meter Control Valve” means a valve at the inlet of any meter used for the purpose of turning on or off a supply of gas through such meter to any gas installation as defined in the Gas (Supply) Regulations; “Meter Installation” means any meter and its associated equipment and installation including associated pipework, filter, valve, pressure regulating equipment, seal, housing, mounting, telemetry equipment, gas chromatograph and flow computer 1.4 Codes of Practices and Regulatory Requirements This connection procedure shall be read in conjunction with the provisions in the Gas Act, Gas (Supply) Regulations, Gas (Metering) Regulations, Gas Supply Code, Gas Metering Code, Singapore Standard, SS608 – Code of Practice for Gas Installation and relevant Retailer’s Handbook of Gas Supply, where applicable. The demarcation of responsibility from the gas service pipe to the gas installation is provided in Appendix 1 for reference purpose. 1.5 Submission of Application Please submit all connection enquiries, applications for gas connection and admittance request via the Gas Retailer on SP Group’s eBusiness Portal (“Portal”): https://ebiz.spgroup.com.sg/index.html For all other matters, please submit your request to: gasenquiry@spgroup.com.sg 3 Town Gas Connection Policy and Procedure Updated on: 1 Apr 24 Page 4 2. Procedures for Gas Connection and Gas Admittance Gas user, the applicant for gas supply, are advised to apply through City Energy, the Town Gas Retailer, for connection to the gas main network. The Retailer will liaise with the Transporter on behalf of the applicant for gas connection and admittance. The key steps for gas connection and gas admittance are outlined below. The detailed process flow chart and Town Gas Connection application forms can be found in Appendix 2 and Appendix 3 respectively. Apply for Gas Connection Make Payment Engage DR Apply for Gas Admittance Apply to Retailer for Gas Supply and Turn On 2.1 Apply for Gas Connection To apply for a town gas connection, the Retailer shall submit the following documents and information through the Portal: • Endorsed Form GD1 - “Application for Gas Distribution Connection”; & • Location / site plan showing the project site and proposed connection point(s) endorsed by the responsible person or applicant The Transporter shall notify the Retailer on the outcome of the application within 14 days from the date of receipt of the application. If the application is successful, the connection charge will also be made known to the Retailer. 2.2 Make Payment The Retailer shall confirm the project by making payment for the connection charge. The Transporter shall commence work upon receipt of the connection charge payment from the Retailer. The Transporter shall commence permit application, procurement and construction works to extend the gas pipeline up to and including the GSIV. Typically, a lead time of 6 to 8 weeks is required to apply for and obtain services’ plans and opening permit from the relevant authorities / agencies before excavation, pipe laying and connection works can commence. 4 Town Gas Connection Policy and Procedure 2.3 Engage DR for Consumer’s Gas Installation Updated on: 1 Apr 24 Page 5 The applicant shall engage a PE or a LGSW, as the case may require, as the DR for the project. The Retailer and the DR shall liaise with the Transporter on the connection point at the property boundary, the work schedule, and other related matters throughout the entire project until commissioning. The DR is responsible for the design, procurement and construction of the Gas Installation from the GSIV to the appliance/equipment, excluding the Meter Installation, in accordance to the Gas Act and its subsidiary legislations and applicable Code(s). 2.4 Apply for Gas Admittance The DR shall certify completion and successful testing of the Gas Installation. When the Gas Installation is ready to receive gas, the DR/applicant shall apply, through the Retailer, to the Transporter to connect and admit gas into the Gas Installation up to, but excluding, the Meter Installation by submitting the following forms: • Form GD2 - “Application for Admittance of Gas”; The DR shall conduct the necessary proof test and submit the completed Form GD3 “Certificate of Proof Test” and request for interim admittance of gas immediately prior to the Transporter connecting the Gas Installation to the gas pipeline network and admits gas into the Gas Installation up to, but excluding, the Meter Installation. Upon successful interim admittance of gas, the Transporter shall issue the “Statement of Interim Admittance of Gas”. Thereafter, the DR shall proceed to purge and commission the Gas Installation up to, but excluding, the Meter Installation. The Transporter shall issue the “Statement of Admittance of Gas” upon certification by the DR of successful purging and commissioning of the Gas Installation up to the Meter Installation. 5 Town Gas Connection Policy and Procedure 2.5 Apply to Retailer for Supply and Gas Turn On Updated on: 1 Apr 24 Page 6 The application for gas supply and turn-on shall be made to the Retailer in the case of Town Gas Connection. The Retailer shall carry out gas turn-on from the Meter Installation up to the appliances/equipment. The applicant is advised to refer to the Retailer’s "Handbook for Gas Supply" for the latest procedures. A summary of the procedures is shown below. • The DR shall: o certify completion and successful testing of the Consumer’s Internal Pipe; and o apply to the Retailer for connection and gas turn-on up to the appliances/equipment when the Consumer’s Internal Pipe is ready to receive gas. • The Retailer shall: o ensure appropriate tests, before and after the installation of the meter, are performed on the gas installation from and including the meter to the gas appliance before the as supply is turned on at the relevant Gas Meter Control Valve; o arrange for the connection of the Consumer’s Internal Pipe to the outlet of the Meter Installation thereafter; and o issue the “Statement of Turn-on of gas” to the applicant. 6 Town Gas Connection Policy and Procedure 3. Guidelines for Other Applications 3.1 Apply for Replacement, Addition & Alteration Works Updated on: 1 Apr 24 Page 7 Any application for replacement of, addition or alteration to, the gas installation or gas fitting located from the gas service isolation valve to (and including) the meter installation or after the meter installation shall be made by the applicant, through the Retailer to the Transporter’s email address stated in Section 1.5. 3.2 Apply for Disconnection An application to disconnect a gas installation or gas fitting from a gas pipeline network shall be made by the responsible person to the Transporter in the following instances: • When the gas supply to the premises has been discontinued; or • When the supply of gas is no longer required; or • When the premises are undergoing renovation or demolition and gas supply has to be disconnected for safety reasons. Any application for the disconnection of the gas installation or gas fitting shall be made to the Transporter’s email address in Section 1.5. 3.3 Apply for Re-connection Any application for the re-connection of the gas installation or gas fitting shall be made to the Transporter only when the applicant has rectified the defects on the gas installation/fitting. The application should be made through the Retailer via the Transporter’s Portal. The Transporter shall respond to the Retailer on the outcome of the application within 14 days from the date of receipt of the application. If the application is successful, the connection charge will be provided to the Retailer. 3.4 Other Applications The applicant is advised to consult with the Transporter for gas connections not covered in the procedures stated in this connection policy. The applicant shall send their request to the Transporter’s email address stated in Section 1.5. 7 Town Gas Connection Policy and Procedure Updated on: 1 Apr 24 Page 8 4. Charges 4.1 Connection Policy The cost to connect a customer’s gas installation or gas fitting to the Transporter’s gas pipeline network varies from case-to-case, due to the proximity of the customer’s location and the cost of the materials and services required for the gas connection. Where possible, the Transporter will envisage to propose the most cost-effective connection to the applicant. 4.2 Connection Charge The connection charge payable for all gas connection applications is the sum of the connection cost less the deductible cost, subject to a minimum connection charge of zero. The description of each of the cost components are shown below. (1) Connection cost All costs related to the provision of gas connection from the Transporter’s gas pipeline network to the GSIV. (2) Deductible cost The Transporter’s investment value based on the committed gas demand from the applicant for the new gas connection. The investment value is derived based on the net present value of the 5-Year revenue of the average consumption for each consumption category (see Appendix 5). In addition, a Last Mile Standard Connection Charge (“LMSCC”) will be levied to recover the cost of “last mile” connection of the gas installation to the GSIV from the applicant. Details can be found in Appendix 6. The town gas distribution connection deductible costs, LMSCC, standard connection charge for landed residential property and unit rates shall be reviewed and adjusted when deemed necessary by the Transporter. The Transporter reserves the right to review the connection charge paid for any new connection and seek reimbursement for the first 5 years under-recovered revenue from the Retailer if the actual gas consumption after 5 years of operation is more than 10% below the projected gas demand declared during application. 8 Town Gas Connection Policy and Procedure Updated on: 1 Apr 24 Page 9 5. Unauthorised Connection and Supply of Gas In accordance to the Gas Act, any person who: • lays or causes to be laid gas pipe or fitting to connect to the gas network belonging to or managed by the Transporter without consent of the Transporter; • fraudulently abstracts, uses or consumes the supply of gas; • tempers any gas meter shall be guilty of an offence and shall be liable on conviction to a fine or imprisonment, or both. The Transporter may disconnect the premises of, or the gas retailer may discontinue supply of gas to the premises of, the person. 6. Pressure Regulation for Internal Gas Pipeline With effect from 1 April 2020, when designing the internal pipe for any premise supplied with TG at low pressure, the DR shall ensure that the pressure supplied to any gas appliance shall not exceed 31 mbarg. An accessible pressure measurement test point shall also be provided at the top of every gas riser. 9 Town Gas Connection Policy and Procedure Updated on: 1 Apr 24 Page 10 7. Appendices Appendix 1 – Demarcation of Responsibility 10 Town Gas Connection Policy and Procedure Appendix 2 – Town Gas Distribution Connection Flow Chart Updated on: 1 Apr 24 Page 11 Start Applicant/Responsible person applies for connection through Retailer via e-Business portal • Endorsed Form GD1 • Connection Point Plan Transporter notifies Retailer within 14 days on the connection charge and project lead time. Has Retailer paid connection charge? Yes No Works shall not commence. If connection quotation expires, Applicant/ Responsible person to apply for connection again. Project confirmed • Transporter commences permit application, procurement and construction • Retailer liaises with consumer/DR and Transporter on the project • DR designs and constructs gas installation from GSIV to the appliance/equipment, excluding the Meter Installation. a 11 Town Gas Connection Policy and Procedure Updated on: 1 Apr 24 Page 12 Appendix 2 – Town Gas Distribution Connection Flow Chart (Con’t) a Gas Installation up to the Meter Installation and the site ready to receive gas DR applies for gas admittance • Form GD2 DR conducts proof test immediately prior to gas admittance • Form GD3 Transporter issues “Statement of Interim Admittance of Gas” and DR proceeds to purge and commission up to the Meter Installation Transporter issues “Statement of Admittance of Gas” End (Refer to Retailer’s “Handbook on Gas Supply” for Application for supply and Gas Turn-on.) 12 Town Gas Connection Policy and Procedure Appendix 3 – Town Gas Connection Application Forms Updated on: 1 Apr 24 Page 13 S/No. Form No. Description 1 GD1 Application for Gas Distribution Connection 2 GD2 Application for Admittance of Gas 3 GD3 Certificate of Proof Test 4 GD4 Authorisation to Turn on Gas Meter Control Valve 13 Town Gas Connection Policy and Procedure Updated on: 1 Apr 24 Page 14 Appendix 4 – Reference Rates This sets out a non-exhaustive list of the main cost drivers and the corresponding unit rates used in the estimation of the capital investment for a new distribution pipeline. For the avoidance of doubt, the information set out here is provided solely for reference only and will be subject to changes in actual contract rates. S/No. Description Size (mm) Unit Rate ($) excl. GST Unit Rate ($) incl. 9% GST 1 Supply and Laying of PE pipes and fittings ($/m) 315 750 818 2 Connection to existing pipes ($/job) 315 12,900 14,061 3 Installation of Valve ($/job) 300 7,800 8,502 4 Installation of regulator ($/pc) 42,500 46,325 5 Reinstatement of rigid pavement / concrete panel ($/m 2 ) 480 524 6 Milling and Patching of road (min 250m 2 ) ($/m 2 ) 31 34 Note: The amount of LTA road opening charges may vary due to the scope of the distribution project. For better clarity, please refer to LTA’s website for the charging methodology for LTA road opening charges. 14 Town Gas Connection Policy and Procedure Updated on: 1 Apr 24 Page 15 Appendix 5 – Deductible Component for Town Gas Distribution Connection (wef 1 Apr 24) 1) For General, Bulk A and Bulk B Consumers c = Consumption per Annum General Bulk A Bulk B (kWh) Tariff ($) Tariff ($) Tariff ($) c ≤ 50,000 - - - 50,000 < c ≤ 75,000 20,000 20,000 - 75,000 < c ≤ 100,000 25,000 25,000 - 100,000 < c ≤ 125,000 35,000 30,000 - 125,000 < c ≤ 150,000 45,000 40,000 - 150,000 < c ≤ 175,000 50,000 45,000 - 175,000 < c ≤ 200,000 60,000 55,000 - 200,000 < c ≤ 250,000 70,000 65,000 - 250,000 < c ≤ 300,000 85,000 80,000 - 300,000 < c ≤ 350,000 100,000 90,000 - 350,000 < c ≤ 400,000 120,000 105,000 - 400,000 < c ≤ 450,000 135,000 120,000 - 450,000 < c ≤ 500,000 150,000 135,000 - 500,000 < c ≤ 600,000 170,000 155,000 - 600,000 < c ≤ 700,000 205,000 - 175,000 700,000 < c ≤ 1,000,000 265,000 - 225,000 1,000,000 < c ≤ 1,500,000 390,000 - 335,000 1,500,000 < c ≤ 2,000,000 550,000 - 465,000 Beyond 2,000,000 625,000 - 530,000 15 Town Gas Connection Policy and Procedure Updated on: 1 Apr 24 Page 16 2) For Bulk E consumers c = Consumption per Annum (kWh) Bulk E Tariff ($) c ≥ 6,000,000 960,000 16 Town Gas Connection Policy and Procedure Updated on: 1 Apr 24 Page 17 Appendix 6 – Last Mile Standard Connection Charge Pipe diameter (d) LMSCC ($) Excl. GST LMSCC ($) incl. 9% GST 1 d < 100mm 500 545 2 200mm > d ≥ 100mm 800 872 3 300mm > d ≥ 200mm 2,000 2,180 4 d ≥ 300mm 3,200 3,488 Note: • Standard connection charge of $3,500 ($3,815 incl. 9% GST) is only applicable for connection in front of a private landed residential property where the gas main is in LTA road reserve in front of the house. Connection to landed property shall be from the front of the house only. • Figures may not reflect the full GST effect due to rounding. 17

SP Group donates S$1m to Community Chest � THU, JUN 24, 2021 - 5:50 AM | UPDATED THU, JUN 24, 2021 - 5:50 AM SAMANTHA HEO � samheo@sph.com.sg Above: Shari ah Dayana and Andri Panusunan Sagala with their sons, three-year-old Rumi (2nd from left) and one-year old Aria. PHOTO: SP GROUP Singapore SP GROUP (SP) donated S$1 million to Community Chest to kickstart an initiative supporting children from low-income families on Wednesd The initiative, called SP Kids at Heart, will bene t about 2,000 KidSTART children for a year and provide them with educational tools, books a Mohd Hassan Marican, chairman of SP said: "We are expanding our community outreach to help children, who are the future of Singapore." The initiative will complement SP's existing programmes for seniors through the SP Heartware Fund. "Through SP Kids at Heart, we can give them the best possible start in their formative years," he added. Community Chest which will also put the donation towards other electronic devices such as Internet routers and tablets in these learning an development packs. SP said in a press release that it will provide additional grocery vouchers, nancial assistance packages, and other tools and equipment that create more conducive home learning environments for bene ciaries. Minister for Social and Family Development, Masagos Zulki i, said: "SP has shown us how corporates can play their part in building a society opportunities together even amid a pandemic." Mr Masagos is also the chairman of the Growing Together with KidSTART Council. SP will tap into its pool of sta volunteers, known as SP Heart Workers, to assemble, deliver and install the packages for families. They will also produce instructional videos, or engage in on-site activities with bene ciaries when social restrictions lift. SP GROUP CSR

Media Coverage Catch the latest news on SP All Years 24 Oct 2023 Berita Harian - Incentives for cutting electricity usage during peak periods Source: Berita Harian © Singapore Press Holdings Limited. Permission required for reproduction. 24 Oct 2023 Lianhe Zaobao - Households that cut electricity usage during demand peaks will receive incentives Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction. 24 Oct 2023 The Straits Times - Residents to be rewarded for cutting energy use at peak periods Source: The Straits Times © Singapore Press Holdings Limited. Permission required for reproduction. 26 Sep 2023 Berita Harian - SP Group wins tender for first district cooling project in Thailand Source: Berita Harian © Singapore Press Holdings Limited. Permission required for reproduction. 25 Sep 2023 Berita Harian Online - SP Group wins tender for first district cooling project in Thailand Source: Berita Harian Online © Singapore Press Holdings Limited. Permission required for reproduction. 25 Sep 2023 The Business Times - SP Group wins tender for first district cooling project in Thailand Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. 24 Sep 2023 Lianhe Zaobao - SP Group wins tender for first district cooling project in Thailand Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction. 24 Sep 2023 The Business Times Online - SP Group wins tender for first district cooling project in Thailand Source: The Business Times Online © Singapore Press Holdings Limited. Permission required for reproduction. 15 Sep 2023 The Business Times - Powering up land use Source: The Business Times © SPH Media Limited. Permission required for reproduction 15 Sep 2023 The Business Times - Labrador Tower set to showcase SP Group’s green, digital energy prowess Source: The Business Times © SPH Media Limited. Permission required for reproduction 1 ... 9 10 11 ... 47