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SPSRM MFA User Guide - Version 1.01 (Jan 2023) ____________________________________________________________________________________ SPSRM Multi Factor Authentication User Guide ____________________________________________________________________________________ SPSRM MFA User Guide - Version 1.01 (Jan 2023) TABLE OF CONTENTS 1. General Information ............................................................................................................................................ 4 2. System Requirements ......................................................................................................................................... 4 3. Installing the SAP Authenticator App ............................................................................................................. 5 4. Log on to MFA Registration ............................................................................................................................... 6 4.1. Log on to MFA Registration .............................................................................................................. 6 4.2. Select Set Up Account on Device .................................................................................................... 7 5. Mobile Device Set Up .......................................................................................................................................... 8 5.1. Log on to MFA Registration .............................................................................................................. 8 5.2. Password for SAP Authenticator APP ............................................................................................ 9 5.3. Add Account .......................................................................................................................................10 5.4. Enable Scan QR Code Function ......................................................................................................11 5.5. Install QR Code/Bar Code Scanner App (For Android Phone Only) .....................................12 5.6. Use Mobile Device to Scan QR Code on Work Computer ......................................................13 5.7. Enter Confirmation Code.................................................................................................................14 5.8. Completion of set up ........................................................................................................................15 6. Accessing SRM Portal with MFA .....................................................................................................................16 6.1. Enter Credentials (User ID and Password)..................................................................................16 6.2. Obtain Passcode from SAP Authenticator App .........................................................................16 6.3. Enter Passcode ...................................................................................................................................17 7. Set Up Another Mobile Device (Optional)...................................................................................................18 7.1. Install App and Log on to MFA Registration Page ....................................................................18 7.2. Enter Passcode ...................................................................................................................................19 7.3. Mobile Device Setup ........................................................................................................................20 7.4. Log On to SRM Portal .......................................................................................................................20 8. Second Account MFA Registration On Same Mobile Device (Optional) .............................................21 8.1. Launch SAP Authenticator App .....................................................................................................21 8.2. Add New Account ..............................................................................................................................22 2 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 8.3. Select Account to Display Passcode .............................................................................................22 9. Disable and Delete MFA Registered Account On Mobile Device (Trouble-shooting)......................23 9.1. Disable Account .................................................................................................................................23 9.2. Deleting account from Mobile Device .........................................................................................26 10. FAQs ......................................................................................................................................................29 3 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 1. General Information Multi Factor Authentication (MFA) is a security feature for the SP Group Supplier Relationship Management System (SRM Portal) that requires users to provide two verification factors to gain access the SRM Portal. In addition to the standard User ID and Password, users will also be required to enter the passcode that is obtained from the MFA application installed in their mobile device. 1.1. Purpose Of User Guide This document is intended to guide users on the following: • How to install the required MFA application - SAP Authenticator App • How to set up SAP Authenticator App on your mobile device • How to log into SRM Portal using the SAP Authenticator App • Troubleshooting issues that may be encountered 1.2. SPSRM Portal URL URL to SPSRM Portal: https://srm.spgroup.com.sg 1.3. Contact Us If you have any enquiries, please contact us at: SRM Support Telephone: 65 6916 8839 E-mail address: srmsupport@spgroup.com.sg Operating hours (Singapore Time): - Mon to Fri: 8:30am to 12:30pm; 1:30pm to 5:00pm - Closed on Sat, Sun & Public Holidays 2. System Requirements The following are required to access and perform activities on SRM portal with the MFA activated: • Mobile Device (IOS or Android) • Internet connection • Computer with the following web browser: o Windows Operating System: Edge or Chrome o Mac Operating System: Safari • Browser settings: o Pop-up blocker must be disabled/turned off o Zoom is set to 100% 4 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 3. Installing the SAP Authenticator App Download and install the SAP Authenticator App on your mobile device, the App can be found in APP Store for iOS device and Google Play Store for Android device. IOS (App Store) Android (Google Play) Scan below QR code for IOS device Scan below QR code for Android device 5 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 4. Log on to MFA Registration 4.1. Log on to MFA Registration Use your work computer to access the SRM Portal at URL: https://srm.spgroup.com.sg. Click on the link for MFA Registration as shown. Click Here Enter the User ID and Password and click Log On. Notes: If you are a new user accessing the SRM Portal for the FIRST time, please refer to the FAQ section Question 8 for details on how to get your User ID and Password. 1. Enter User ID 2. Enter Password 3. Click on Logon 6 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 4.2. Select Set Up Account on Device At the Mobile Device setup page, click Set up Account on Device. Click Here When you see the screen below, switch to your mobile device installed with the SAP Authenticator App and follow the next steps. 7 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 5. Mobile Device Set Up 5.1. Log on to MFA Registration Access to your mobile device and launch the SAP authenticator App. Tap on the Start Setup button. IOS Device Android Device 8 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 5.2. Password for SAP Authenticator APP Default App Password setting is ON - This requires you to setup and use a separate password to launch the SAP Authenticator App. If you do not wish to use a separate password to launch the SAP Authenticator App, please switch this setting to OFF. IOS Device Android Device 2. Tap OK This Status is ON. Tap here, it will set to OFF This Status is ON. 1. Tap here, it will set to OFF 9 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 5.3. Add Account Tap on the Add Account button. IOS Device Android Device 10 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 5.4. Enable Scan QR Code Function IOS Devices: Switch selector to ON to enable scan the QR code and tap OK to allow access to camera. Android Devices: Tap Scan QR code and (if necessary) tap Yes to install Barcode Scanner. IOS Device Android Device This status is OFF, click it to enable Scan QR Code Tap Scan QR Code IOS Device Android Device Tap Yes Tap OK 11 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 5.5. Install QR Code/Bar Code Scanner App (For Android Phone Only) Go to Google Play store to install QR Code/Bar Code Scanner App if your Android device does not have any Bar Code Scanner App installed. Android Device Step 1 Step 2 Install a QR Code/Bar Code Scanner from google Play Install a QR Code/Bar Code Scanner from google Play Tap Install Scanner get installed when you can see Open 12 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 5.6. Use Mobile Device to Scan QR Code on Work Computer Use your mobile device to scan the QR code displayed on your work computer’s Set Up Account on First Device page from paragraph 4.2 above. IOS Device Use Mobile device to scan the QR code displayed on laptop or PC. Android Device Use Mobile device to scan the QR code displayed on laptop or PC. 13 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 5.7. Enter Confirmation Code Enter the Confirmation Code from your work computer’s Set Up Account on First Device page from paragraph 4.2 above. Tap on Done / Confirm. IOS Device 2. Tap Done 1. Enter Conformation Code Android Device 1. Enter Conformation Code 2. Tap Confirm 14 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 5.8. Completion of set up You should be able to see a 6-Digit Passcode on the SAP Authenticator App which can be used to log into SRM Portal. IOS Device Android Device Switch to your work computer and click Finish button to complete the set up of MFA feature for your SRM account. Click Here to Finish the Set Up 15 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 6. Accessing SRM Portal with MFA 6.1. Enter Credentials (User ID and Password) Enter your User ID and Password and click on Log On. 1. Enter User ID 2. Enter Password 3. Click on Logon 6.2. Obtain Passcode from SAP Authenticator App Launch SAP Authenticator App on your registered mobile device to obtain the Passcode. IOS Device Android Device 16 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 6.3. Enter Passcode Enter Passcode in SRM Portal and click Log On. 1. Enter Passcode 2. Click on Logon k on Logon You are now logged in successfully. Notes: The Passcode will refresh every 30 seconds. Warning: Please DO NOT DELETE the SAP Authentication App in your mobile after registered successfully, you are required to Re-register again if so. 17 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 7. Set Up Another Mobile Device (Optional) 7.1. Install App and Log on to MFA Registration Page If you want to set up a second or additional mobile device, you can do so by repeating steps from Section 3 on the new mobile device. Use your work computer and follow the steps in Section 4 to arrive at Set Up Account on Additional Device page as shown below. You will now need to switch to the First or any other previously registered mobile device to continue. 18 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 7.2. Enter Passcode Open the SAP Authenticator App from the previous registered mobile device (Not the new device to be registered). Enter the Passcode displayed on App and click Submit. IOS /Android Device Previous Registered Device Enter Passcode and Click Submit A QR Code will be enabled for scanning. 19 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 7.3. Mobile Device Setup Use the new device and repeat the steps in Section 5 to complete the set up. 7.4. Log On to SRM Portal The new device can now be used to generate the Passcode to log into SRM Portal following the steps in Section 6. 20 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 8. Second Account MFA Registration On Same Mobile Device (Optional) If you want to set up a second account MFA Registration on the same mobile device, you can do so by repeating steps in Section 4 - Log on to MFA Registration. Thereafter, please continue with the following steps 8.1. Launch SAP Authenticator App Launch SAP Authenticator App on your mobile device, you will be routed to Passcode screen directly. Tap Back. IOS /Android Device Tap Here Tap on Edit to enable adding New Account. IOS /Android Device Tap Here 21 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 8.2. Add New Account Tap on to go to QR scan page. IOS /Android Device Tap Here You can repeat steps from Section 5.4 - Enable Scan QR Code Function to complete the additional account. 8.3. Select Account to Display Passcode When logging into SRM Portal, you will need to select the particular account you are using to generate the Passcode for that account. Tap on User ID under Accounts to display the Passcode. IOS /Android Device Select the Account Tap Here 22 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 9. Disable and Delete MFA Registered Account On Mobile Device (Trouble-shooting) If you want to disable or delete your MFA Registered Account, please start with your laptop/work computer. You can do so by repeating steps in Section 4.1 - Log on to MFA Registration. Thereafter, please continue with the following steps. 9.1. Disable Account Click the Disable Account option on the Mobile Device Setup page. Click Here Warning: Disable Account affects ALL mobile devices that have been registered for that account 23 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) You will now need to enter the Passcode obtained from any mobile device registered for that account. Open the SAP Authenticator App from a registered mobile device. Enter the Passcode displayed on App and click Disable Account. The Registered Device IOS /Android Device Enter Passcode and Click Disable Account Disable account will affect all devices registered against this user ID. Remember to delete account (user entry) from mobile devices after account disabled. Click Yes to confirm disabling the account on all devices. Click Here 24 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) Account is now successfully disabled. The account can be deleted from all devices. 25 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 9.2. Deleting account from Mobile Device Launch SAP Authenticator App on your mobile device, you will be routed to Passcode screen directly. Tap Back. IOS /Android Device Tap Here Tap on Edit to enable delete account. IOS /Android Device Tap Here Tap on CUT_CG_MPX). to delete the account (In this example we are deleting account IOS /Android Device Tap Here 26 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) Tap on Delete button. IOS /Android Device Tap Here Confirm Remove Account, tap OK to proceed. IOS /Android Device Tap Here 27 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) Account is removed from mobile device, tap Done to complete deletion process. IOS /Android Device Tap Here Notes: Post deleting MFA Registered Account, Passcode from existing device is no more useful, Warning message: Wrong Passcode. 28 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) 10. FAQs Question 1: How do I transfer my MFA App to a new mobile device if I still have access to the previous registered mobile device or another registered device? Answer: You need the registered mobile which have access to the Passcode (From SAP Authentication App) ready, use this Passcode and Set Up Account on Additional Device (new mobile device). Refer to Section 7 - Set Up Another Mobile Device. Question 2: If I start to use a new mobile device without my previous registered mobile device, and have no more access to SAP Authentication App, how should I get the MFA App Passcode? Answer: In case loss of Device or Device is not working, please contact SRMSUPPORT@SPGROUP.COM.SG, SPSRM Admin Team will disable user previous registration (applicable to all registered devices if more than one), so that user can re-register with the new device. Question 3: If the SAP Authentication App was removed from my device accidently, how should I get the Passcode? Answer: If you have another registered device that can access the Passcode, please refer to Question 1. If that is your only device, you would have to re-register the MFA account with your mobile device. Refer to Section 3, Section 4, and Section 5. Question 4: Is it a must to disable account before delete it in the mobile App, can we just delete the App from the mobile? Answer: It’s always recommended to follow steps of disable account, delete the account and remove the App from the phone if you want to remove the access completely from the particular phone. Question 5: If the Contact Person account has been locked by the Authorised Representative after having registered MFA on their mobile device, would the Contact Person account still have access to SRM Portal and the SAP Authentication App? 29 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) Answer: The Contact Person will still have access to the SAP Authentication App but would no longer be able to login to the SRM portal. Question 6: Can I use multiple mobile devices to scan the same QR code appeared in Work Computer at the same time? Answer: No, the QR code appeared in Mobile Device Setup Page is for single device usage. Question 7: What if the SAP Authentication App is not displaying Passcode or is not functioning correctly? Answer: In such instance, please contact SRMSUPPORT@SPGROUP.COM.SG Question 8: What if I am new user to SRM Portal, how do I get my user ID and Password? Answer: Please submit your bidder registration if you have not done so. You can refer to SPSRM Supplier Registration Guide. Upon approval granted, the contact person registered in Bidder registration will receive two separate emails with Login ID and password respectively. Question 9: What if I forgot my user ID or Password, or both? Answer: If you forgot Password, you can reset the password by access the URL https://srm.spgroup.com.sg to SRM Portal, on the homepage, click Password/UserID Reset. Click Here 30 / 31 SPSRM MFA User Guide - Version 1.01 (Jan 2023) If you forgot your User ID, and hold Authorised Representative Account, please send e-mail to srmsupport@spgroup.com.sg with the Authorised Representative’s e-mail address containing: If you hold Contact Person Account, your company Authorised Representative account possesses administrator rights to retrieve all Contact Persons created for the Company. You can approach the AR for the reset. Please refer to SPSRM User Guide (Resources – Procurement – SPSRM User Guide - Section 5.2.3) Question 10: How do I disable pop-up blocker? Answer: Chrome: Edge: 31 / 31

Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 HDB 1-Room 78.86 80.17 80.39 77.86 77.18 78.99 81.28 87.54 87.29 84.83 81.86 87.86 HDB 2-Room 92.62 94.12 94.79 90.73 89.63 91.78 94.78 103.49 102.84 98.53 96.07 102.96 HDB 3-Room 116.30 118.85 118.49 112.22 112.11 115.94 120.33 132.29 128.10 124.29 121.74 129.94 HDB 4-Room 137.70 140.19 140.04 133.47 131.31 137.04 142.66 156.01 153.34 147.42 143.11 152.92 HDB 5-Room 145.56 148.64 148.87 141.61 136.79 144.16 151.97 165.19 162.85 156.27 149.96 161.67 HDB Executive 161.77 166.18 164.43 154.00 153.21 160.98 168.72 184.59 180.19 172.48 168.80 178.86 Apartment 167.46 175.43 177.46 164.16 156.19 163.04 179.66 198.71 191.52 184.01 175.50 181.94 Terrace 265.40 276.88 276.46 260.00 252.25 270.34 290.38 311.38 286.03 283.33 283.80 289.68 Semi-Detached 336.34 351.53 349.78 325.65 324.20 335.52 370.67 392.95 372.29 354.71 361.00 367.73 Bungalow 662.99 688.41 699.45 627.26 650.18 619.13 718.02 776.44 731.30 675.72 711.32 685.95 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 HDB 1-Room 70.28 71.48 71.86 69.16 67.69 69.30 71.92 78.05 78.52 76.28 73.55 78.77 HDB 2-Room 83.90 85.46 85.94 81.99 80.46 82.23 85.21 93.42 93.59 89.84 87.41 93.80 HDB 3-Room 104.06 106.59 106.15 100.27 99.66 102.84 107.06 118.11 115.38 112.09 109.70 116.95 HDB 4-Room 122.47 125.06 124.99 118.78 116.20 120.97 126.03 138.53 137.64 132.74 128.46 137.02 HDB 5-Room 128.83 131.93 132.27 125.43 120.56 126.60 133.43 145.81 145.63 140.07 134.00 144.16 HDB Executive 144.02 148.42 146.81 137.03 135.88 142.35 149.14 163.91 161.79 155.45 151.54 160.36 Apartment 146.83 154.44 156.79 144.07 135.03 140.09 155.96 175.31 171.33 164.80 156.02 161.06 Terrace 240.94 251.32 251.12 235.05 227.31 243.21 259.98 282.50 262.69 259.01 258.83 264.59 Semi-Detached 308.47 323.21 319.99 297.18 295.56 305.12 337.24 359.90 342.81 328.12 331.78 338.46 Bungalow 615.12 636.98 650.72 578.80 597.47 570.77 662.48 717.39 678.65 633.29 661.40 638.62 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20 Jul-20 Aug-20 Sep-20 Oct-20 Nov-20 Dec-20 Jan-21 Feb-21 Mar-21 HDB 1-Room 135 133 130 125 125 126 120 128 134 136 128 133 132 128 126 120 112 117 116 120 126 148 168 144 136 133 136 133 128 121 116 HDB 2-Room 182 178 175 164 170 171 162 174 180 182 174 177 178 172 168 156 153 157 155 166 172 209 213 192 182 176 183 178 172 159 158 HDB 3-Room 273 270 261 244 252 255 242 262 274 270 259 267 270 258 250 233 225 235 237 254 258 319 329 284 263 252 261 253 239 227 229 HDB 4-Room 370 365 358 324 336 341 325 347 363 367 353 360 367 351 340 315 306 319 324 348 351 441 461 383 360 347 356 346 329 314 310 HDB 5-Room 430 425 418 376 386 394 379 402 423 428 411 419 430 411 396 367 351 368 378 404 402 518 553 447 418 406 412 402 383 364 356 HDB Executive 535 526 514 454 476 494 467 486 510 529 501 514 526 502 484 441 429 453 462 499 493 648 658 542 508 492 500 483 466 441 437 Apartment 541 547 518 471 492 504 506 541 576 565 515 525 554 550 531 483 445 463 501 546 526 688 740 568 522 501 520 519 481 447 451 Terrace 896 916 857 808 835 850 838 826 872 847 790 832 858 841 804 746 717 757 794 836 849 968 989 876 814 792 794 786 709 724 722 Semi-Detached 1,200 1,215 1,154 1,052 1,136 1,153 1,136 1,155 1,205 1,148 1,057 1,082 1,161 1,124 1,084 987 976 1,022 1,049 1,178 1,188 1,312 1,312 1,189 1,111 1,056 1,092 1,055 1,013 973 990 Bungalow 2,463 2,523 2,438 2,143 2,393 2,387 2,390 2,512 2,616 2,433 2,254 2,114 2,398 2,424 2,255 2,032 2,052 2,059 2,116 2,442 2,396 2,616 2,569 2,230 2,251 2,051 2,259 2,133 2,126 1,930 2,017

Singapore Institute of Power and Gas Power Plant Efficiency Course Code: EPG06 SFC-Eligible | Course Reference Number: TGS-2022011606 COURSE OBJECTIVES Upon completion of this course, participants will be able to: • Learn the fundamentals of power plant efficiency • Understand the factors affecting power plant efficiency • Apply the strategies to enhance power plant efficiency MAIN CONTENTS • Overview of power plant performance o Power plant historical development and their performance o Conventional power plant operation o Sub-critical and super-critical power plant performance o Gas turbine open cycle performance o Combined-cycle power plant performance o Combined heat and power (CHP) plant performance • Fundamentals of power plant efficiency o Boiler efficiency calculation methods o Turbine cycle efficiency (heat rate) o Combined cycle plant efficiency • Factors affecting power plant efficiency o Power plant and combined-cycle plant efficiency strategies o Power plant performance monitoring and analysis METHODOLOGY Lecture TARGET AUDIENCE Operational staff who are involved in planning, operations and maintenance in the power plant COURSE DETAILS Duration : 14 hours Mode of Delivery : Face-to-face or Blended (Face-to-face and Synchronous E-learning) Certification : SIPG Certificate of Completion PDU by PE Board : Pending Additional Requirement/s : Not applicable COURSE FEES Full Course Fee : S$1,400 (before GST) For Singapore Citizens/PR (21 – 39 years old) : S$420 (before GST) For Singapore Citizens (40 years old and above) : S$140 (before GST) Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 3.1_0922 Singapore Institute of Power and Gas ADDITIONAL REMARKS • Trainee must attain at least 75% attendance rate and pass the assessment to receive Certificate of Completion and funding grant (if applicable). • Subsidy of up to 70% is applicable for Singapore Citizens, Permanent Residents or Long-Term Visitor Pass Plus (LTVP+) Holders, subject to funding agency’s approval. • Enhanced subsidy of up to 90% is applicable for Singapore Citizens aged 40 years and above, subject to funding agency’s approval. Note that GST payable will be computed from fee after 70% funding. • Professional Development Unit (PDU) is applicable for Professional Engineers registered under the Professional Engineers (PE) Board only. • All published fees are subject to prevailing GST. CONTACT US For more information, please contact SIPG at +65 6916 7930 or email training-institute@spgroup.com.sg. OTHER SIPG COURSES For more courses, visit our website at: https://www.spgroup.com.sg/about-us/training or Scan the QR code below: Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 3.1_0922

SINGAPORE INSTITUTE OF POWER AND GAS REGISTRATION FORM (INDIVIDUAL) PART A: COURSE DETAILS Course Title Course Title Course Code Course Code Course Date Course Date Full Course Fee S$ Course Fee NOTE: # Required for SSG Funding " Required for Professional Development Point (PDU) Ä For Security Clearance to Substations D Full NRIC is Required for SSG Funding · Required to Access Learning Management System PART B: PERSONAL PARTICULARS #D NRIC/FIN Number: (Last 4 Characters eg.468A) Last 4 characters of ID or Full ID for funded Course # Gender: Gender # Nationality: Nationality Full Name: (as in NRIC/FIN) Full Name (as in NRIC/FIN) # Date of Birth: (dd/mm/yyyy) Date of Birth Ä Place of Birth: Place of Birth # Race: Race # Residential Status: Residential Status Mailing Address: (Optional) Mailing Address 1 " PE Number: (if applicable) PE Number Mailing Address 2 · Email Address: Email Address · Mobile Number: Mobile Number # Highest Qualification: Highest Qualification Employment Status: (Optional) Employment Status PART C: PAYMENT |_| By Bank Transfer Bank Name: United Overseas Bank Limited Bank Branch: UOB Main Address: UOB Plaza 1, 80 Raffles Place, Singapore 048624 Account Name: Singapore Institute of Power and Gas Pte Ltd Bank Code: 7375 Branch Code: 1 Account Number: 451-302-969-6 Swift Code: UOVBSGSG |_| By Vendors@Gov Business Unit Code  Business Unit Code Attention to  Attention to |_| By Cheque Cheque Number  Cheque Number Issuing Bank  Issuing Bank Note: Please indicate company name and invoice number behind the cheque Cheque shall be made payable to SINGAPORE INSTITUTE OF POWER AND GAS PTE LTD and mailed to: SP Group, 2 Kallang Sector, Level 2, Singapore 349277 Attn: Singapore Institute of Power and Gas, Training Ops |_| NETS Please make payment at our reception at 1A Woodleigh Park, Level 1 (SPTI) Singapore 357874 Operating hours: Monday – Friday: 9am – 12pm, 2pm – 5pm Closed on weekends & public holidays PART D: DECLARATION I hereby declare that the following requirements are met: |_| Pass in English at GCE ‘O’/’N’ Level or equivalent |_| I have met the course pre-requisite (where applicable) PART E: RPERSONAL DATA PROTECTION ACT |_| By submitting and signing this registration form, I hereby declare that all information given in this form is true and accurate, and I agree to the terms and conditions stated below. |_| I acknowledge and agree that SIPG may collect, use and disclose to any third party any and all particulars relating to my/our personal information for the purposes of (i) providing the requested services in respect of the course(s), (ii) billing and account management (including debt collection or recovery); (iii) conducting surveys or obtaining feedback; (iv) informing me/us of services and offers by SIPG, its related entities and business affiliates (unless I/we duly inform you otherwise); and (v) complying with all applicable laws and regulations, and business requirements. Name: Name Signature: Date: Date PART F: INDEMNITY FORM |_| I declare that: 1) I am physically fit to participate in the course set out above and that I have not been advised otherwise by a qualified medical professional. 2) I, for myself, my heirs, executors, administrators, successors and/or assigns hereby release, waive and forever discharge Singapore Power Ltd and its subsidiaries, their respective servants and/or agents (“SP Group”), of and from any and all claims, demands, proceedings, costs, expenses, liabilities, loss or damage (whether direct or consequential), actions or causes of actions, whether in law or in equity, in respect of death, injury, loss or damage to my person or property howsoever caused, arising or to arise by reason of my participation in the course, whether prior to, during or subsequent to the course, and notwithstanding that the same may have been contributed to or occasioned by the negligence of the aforesaid. I further undertake to hold harmless and agree to indemnify all the aforesaid from and against any and all liability incurred by any or all of them arising as a result of, or in any way connected with, my participation in the course. TERMS AND CONDITIONS: 1) The company and individual applicant has read and understood the terms of the course information and registration form. 2) The information collected on this form is used for course registration, account servicing of course-related activities and/or for application of course-related funding to appropriate funding agencies. 3) This registration form must be submitted to SIPG at least 3 weeks before course commencement. 4) Payment must be made to SIPG before the due date of tax invoice. 5) SIPG reserves the right to amend any details relating to the course without any prior notice. 6) Request for withdrawal/transfer/replacement must be made in writing at least 5 working days before course/programme commencement and are subjected to approval by SIPG. Administrative charges of $50 (before prevailing GST) will be imposed for each approved request/pax. 7) Trainees need to achieve 75% attendance per module to be eligible to sit for the exam. 8) Trainee shall be bound by the terms and conditions of any applicable funding scheme as approved by SIPG. a. Funding grant is only applicable to Singapore Citizen, Singapore Permanent Resident and Long-Term Visit Pass plus. Trainees need to achieve 75% attendance per module, sit and pass all exams to be eligible for funding. b. In the event that the trainee fails to meet any of the requirements set under the funding scheme or has been granted funding for the same course before, thereby resulting that his/her funding application is rejected by the funding agency, the trainee is liable to pay the balance of the full course fee to SIPG. For trainees who are making payment via SFC and withdraw during the programme, you will be required to make payment in full via non-SFC payment methods. c. Absence due to valid reasons[footnoteRef:1] will not be counted as part of the 75% attendance requirements. Trainees will need to provide supporting documents for any absence due to valid reasons within 3 working days from date of absence. For non-valid reasons[footnoteRef:2], it will consist of all other reasons not covered under the valid reasons. Trainees will not be allowed to take the assessment if they do not meet the 75% attendance requirement. [1: Valid reasons refer to medical leave, hospitalization leave and compassionate reason.] [2: Non-valid reasons include work commitment, reservist, overseas trip (business/personal), not prepared for exam & etc.] d. There will be no postponement/replacement of schedule allowed for any session missed without valid reasons. e. Trainees will be allowed ONE re-assessment for each assessment component. Re-assessment shall be taken within 60 calendar days from the module end date. Re-assessment fee of $100 (before prevailing GST) will be applicable to each assessment component. In the event that the trainees do not pass the re-assessment or fail to take the re-assessment within 60 calendar days from end of the module, trainees will need to re-enrol for the module with full module fee. 9) Video and/or photographs of trainees may be taken at the event for SIPG’s marketing materials and other publications. SIPG-FORM-006 (V2) Page 1 Address: SP Group, 2 Kallang Sector, Singapore 349277 ● Main Line: 6916-7930 ● Email: training-institute@spgroup.com.sg

News Release Singapore Power Welcomes Treasurer Of Australia's Foreign Investment Approval Australia’s foreign investment approval paves way for completion of two transactions involving Singapore Power International (SPI) and State Grid International Development (SGID) SGID to purchase a 60% shareholding in SPI (Australia) Assets Pty Ltd, a leading Australian energy infrastructure company wholly owned by SPI SPI and SGID have also entered into a separate agreement for SGID to acquire from SPI a 19.9% security holding in SP AusNet 20 December 2013 - Singapore Power today welcomes the decision by the Australian Treasurer, the Hon Joe Hockey MP, to conditionally approve the application from State Grid Corporation of China (State Grid) to acquire 19.9 per cent of SP AusNet and 60 per cent of SPI (Australia) Assets Pty Ltd and SPI (Australia) Trust. “Singapore Power remains a committed and long-term investor in the Australian electricity and gas transmission and distribution networks. Together with our partners, we look forward to continued growth in quality service and reliability for consumers in Australia,” Singapore Power’s Group Chief Executive Officer Mr Wong Kim Yin said today. “The decision validates Singapore Power’s confidence that Australia strongly supports businesses and is favourable for foreign investments. These transactions will strengthen the two businesses in Australia and position them well for further opportunity,” Mr Wong added. Both shareholders will continue to support investment that delivers enhanced service quality to consumers and is commercially viable for the companies. About Singapore Power Ltd and Singapore Power International Pte Ltd SPI is an investment holding company for Singapore Power (SP), a leading energy utility company in the Asia Pacific. SP owns and operates electricity and gas transmission and distribution businesses in Singapore and in Australia, primarily in Victoria, New South Wales and Queensland. More than 1.4 million industrial, commercial and residential customers in Singapore benefit from SP’s world-class electricity and gas transmission and distribution, and market support services. Singapore has one of the fewest and shortest power outages of cities worldwide, as rated by international industry indices. In Australia, the SP Group serves 2.8 million customers through wholly-owned SPIAA, a diversified energy utility company and 51 per cent owned SP AusNet, which is publicly listed on the Australian and Singapore Stock Exchanges. As one of Singapore’s largest corporations, SP recorded revenue of S$8.97 billion and assets of S$34.5 billion for the year ended 31 March 2013. Issued by: Singapore Power Limited                  10 Pasir Panjang Road #03-01                  Mapletree Business City                  Singapore 117438                  Co. Reg No : 199406577N                  www.singaporepower.com.sg

MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 JULY TO 30 SEPTEMBER 2022 Singapore, 30 June 2022 – For the period from 1 July to 30 September 2022, electricity tariff (before 7% GST) will increase by an average of 8.1% or 2.21 cents per kWh compared with the previous quarter. The increase is mainly due to higher energy cost driven by rising global gas and oil prices exacerbated by the conflict in Ukraine. For details on the components of the electricity tariff, please refer to Appendix 1: Breakdown of Electricity Tariff. For households, the electricity tariff (before 7% GST) will increase from 27.94 to 30.17 cents per kWh for 1 July to 30 September 2022. The average monthly electricity bill for families living in HDB four-room flats will increase by $8.25 (before 7% GST) (Appendix 3: Average monthly electricity bills of domestic consumers). *before 7% GST SP Group reviews the electricity tariffs every quarter based on guidelines set by the electricity industry regulator, Energy Market Authority (EMA). The tariffs shown in Appendix 2 have been approved by EMA. Appendix 1 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: a) Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of fuel and power generation. The fuel cost is the cost of imported natural gas, which is tied to oil prices by commercial contracts. The cost of power generation covers mainly the costs of operating the power stations, such as the manpower and maintenance costs, as well as the capital cost of the stations. b) Network costs (paid to SP Group): This is to recover the cost of transporting electricity through the power grid. c) Market Support Services Fee (paid to SP Group): This is to recover the costs of billing and meter reading, data management, retail market systems as well as market development initiatives. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q3 2022 TARIFF (before 7% GST) Market Admin & PSO Fee (No change) 0.06¢/kWh (<1%) MSS Fee (No Change) 0.40¢/kWh (1.3%) Network Costs (Increase by 0.17¢/kWh) 5.94¢/kWh (19.7%) Energy Costs (Increase by 2.06¢/kWh) 23.77¢/kWh (78.8%) ELECTRICITY TARIFFS FROM 1 JULY 2022 LOW TENSION SUPPLIES, DOMESTIC All units, ¢/kWh LOW TENSION SUPPLIES, NON-DOMESTIC All units, ¢/kWh HIGH TENSION SMALL (HTS) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh HIGH TENSION LARGE (HTL) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh EXTRA HIGH TENSION (EHT) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh Existing Tariff (without GST) New Tariff (without GST) Appendix 2 New Tariff (with 7% GST) 27.94 30.17 32.28 27.94 30.17 32.28 10.90 11.95 12.79 16.35 17.93 19.19 25.71 27.81 29.76 14.54 16.49 17.64 0.59 0.59 0.63 10.90 11.95 12.79 16.35 17.93 19.19 25.49 27.59 29.52 14.53 16.48 17.63 0.59 0.59 0.63 9.33 10.09 10.80 14.00 15.14 16.20 24.48 26.57 28.43 14.40 16.35 17.49 0.48 0.48 0.51 AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS TARIFF WEF 1 JULY 2022 (before 7% GST) Appendix 3 Type of Premises Average monthly consumption per Customer Average Monthly Bill New Average Monthly Bill Average Change in Monthly Bill kWh $(a) $(b) $(b-a) % HDB 1 Room 144.64 40.41 43.64 3.23 8.0 HDB 2 Room 188.99 52.80 57.02 4.22 8.0 HDB 3 Room 268.09 74.90 80.88 5.98 8.0 HDB 4 Room 370.00 103.38 111.63 8.25 8.0 HDB 5 Room 430.74 120.35 129.95 9.60 8.0 HDB Executive 527.47 147.38 159.14 11.76 8.0 Apartment 573.27 160.17 172.96 12.79 8.0 Terrace 872.82 243.87 263.33 19.46 8.0 Semi-Detached 1,195.87 334.13 360.79 26.66 8.0 Bungalow 2,364.58 660.66 713.39 52.73 8.0 Average 425.45 118.87 128.36 9.49 8.0

Energy Audit Calculator ENERGY AUDIT CALCULATOR Ever wondered which appliance in your home consumes the most electricity? Use our Home Energy Audit Calculator to audit your daily electricity usage! To begin, (1) select the appliance(s) that you use at home under Column B (2) use our suggested wattage for this appliance or key in your own under Column C (3) fill in the number of units of such appliance under Column D (4) followed by the number of hours you use each appliance per day under Column E No. Appliance Wattage (Use our suggested value or key in your own here) Quantity No. of hours per day Electricity Cost (S$) per month* 1 Computer 400 1 1 3.72 2 Fan 55 1 2 1.02 3 0.00 4 0.00 5 0.00 6 0.00 7 0.00 8 0.00 9 0.00 10 0.00 Total Electricity Cost per month : 4.74 *Based on the Electricity Tariff of 31 cents/kWh for the period of Oct - Dec 2023. This tariff is updated quarterly. The estimated cost above was calculated based on this formula: Energy Usage (kW) x No. of hours per day (h/day) x 30 days (days/month) x Electricity Tariff (S$/kWh) = Electricity Cost per month (S$/month) Disclaimer: This energy audit calculator serves only as a guide and electricity costs provided are an estimate. Appliances Appliance Wattage Air-Conditioner 2000 Clothes Dryer 6000 Computer 400 Cooking Appliance 2100 Fan 55 Instant Water Heater 3000 Kettle 1500 Lamps 22 Oven 2000 Refrigerator 50 Television 200 Washing Machine 2000

Consumption_Water Average consumption of Water (CuM) Premises Types Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 HDB 1-Room 8.0 8.0 8.0 7.8 7.8 8.0 8.3 8.4 8.1 7.7 7.5 8.1 HDB 2-Room 9.5 9.5 9.6 9.3 9.3 9.3 9.7 10.0 9.5 8.7 8.7 9.4 HDB 3-Room 12.4 12.4 12.3 12.0 12.0 12.2 12.8 12.9 12.0 11.5 11.6 12.4 HDB 4-Room 15.7 15.7 15.5 15.1 15.0 15.5 16.2 16.3 15.3 14.7 14.6 15.6 HDB 5-Room 17.1 17.1 16.9 16.4 16.1 16.7 17.8 17.7 16.7 16.0 15.6 16.9 HDB Executive 19.0 19.2 18.8 18.1 18.1 18.8 19.9 19.7 18.6 17.7 17.7 18.8 Apartment 13.7 13.9 13.7 13.1 12.8 13.1 14.4 14.3 13.2 12.7 12.5 13.1 Terrace 26.0 26.5 26.5 25.2 24.3 25.8 28.0 28.4 24.2 24.1 24.7 25.7 Semi-Detached 31.6 32.9 31.9 30.4 30.0 30.7 34.9 34.6 30.2 28.3 30.0 31.5 Bungalow 51.7 54.8 54.2 48.6 49.4 46.3 59.5 58.1 50.4 42.1 49.6 48.1