Consumption_Gas Average consumption of Gas (kWh) Premises Types Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 HDB 1-Room 34 34 39 36 39 35 36 31 34 35 34 34 HDB 2-Room 35 35 37 35 38 37 36 33 34 35 34 36 HDB 3-Room 49 49 51 49 52 50 50 47 49 50 49 49 HDB 4-Room 60 60 63 62 65 62 62 58 60 62 61 61 HDB 5-Room 66 65 70 70 72 68 68 64 67 69 69 68 HDB Executive 69 68 75 74 77 73 72 69 71 73 72 72 Apartment 85 84 92 93 95 87 84 76 81 89 92 89 Terrace 108 99 108 107 107 103 105 96 100 108 112 106 Semi-Detached 117 115 124 121 123 117 120 116 120 125 120 130 Bungalow 179 195 192 202 205 195 186 188 177 197 202 198

Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter readings via WhatsApp since 5pm on Wednesday 13 March 2019 (Singapore time) and did not receive an official WhatsApp acknowledgement message from SP Group, please re-send your readings through our other channels: SP Utilities mobile app Online on the Utilities Portal Automated Phone System 1800 2222 333. Customers can key in their consumption without the need to speak to a call agent. Email customerreading@spgroup.com.sg   We apologise for any inconvenience and thank you for your understanding

Consumption_Gas Average consumption of Gas (kWh) Premises Types Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 HDB 1-Room 37 34 36 36 36 35 36 38 38 37 38 35 HDB 2-Room 38 36 37 37 36 36 36 37 38 38 40 37 HDB 3-Room 51 50 51 52 51 51 49 50 52 53 56 50 HDB 4-Room 63 60 63 64 63 62 61 61 64 66 69 62 HDB 5-Room 69 65 69 71 70 69 67 65 70 73 77 68 HDB Executive 72 70 73 75 74 73 70 70 74 78 82 73 Apartment 79 76 82 87 88 85 83 85 91 94 93 80 Terrace 100 96 99 103 107 105 103 100 108 120 114 93 Semi-Detached 116 119 116 118 118 123 118 115 120 133 130 117 Bungalow 191 201 188 202 216 201 200 213 192 220 234 209

Search [20180619] Lianhe Wanbao - Electric car charging is likely to be 2-6 times fasterhttps://www.spgroup.com.sg/dam/jcr:06a06ae5-cbe4-4452-b9b5-17e8d4828861 P2 2018 年 6 月 19 日 星 期 二 WB FOCUS 焦 点 新 闻 2020 年 底 前 设 最 大 网 络 电 动 车 充 电 料 快 二 至 六 倍 新 能 源 集 团 全 岛 多 个 设 施 内 已 设 有 充 电 点 , 由 电 动 车 组 成 的 公 司 车 队 可 轻 易 在 任 何 一 个 充 电 点 充 电 。 李 思 敏 报 道 leesimin@sph.com.sg 梁 伟 康 摄 影 电 动 车 用 户 往 后 可 更 便 利 充 电 。 新 能 源 集 团 将 在 2020 年 底 之 前 设 置 本 地 最 大 公 共 电 动 车 充 电 网 络 , 充 电 时 间 估 计 比 现 有 充 电 设 备 快 二 至 六 倍 。 ▲ 用 户 往 后 可 直 接 通 过 新 能 源 集 团 手 机 应 用 预 约 充 电 点 和 付 费 , 也 可 随 时 查 询 充 电 情 况 。 新 能 源 集 团 (SP Group) 今 早 宣 布 将 在 全 岛 各 处 设 置 500 个 充 电 点 , 其 中 30 个 会 率 先 在 今 年 底 投 入 服 务 。 集 团 也 宣 布 今 天 起 为 购 买 和 安 装 充 电 设 备 进 行 招 标 。 已 有 数 名 业 者 在 本 地 提 供 电 动 车 充 电 设 备 , 不 过 新 能 源 指 出 , 它 设 置 的 所 有 充 电 点 将 开 放 让 公 众 使 用 。 集 团 总 裁 黄 锦 贤 说 :“ 我 们 的 充 电 网 络 不 仅 开 放 让 公 众 使 用 , 也 会 遍 布 全 岛 各 地 , 充 电 时 间 也 较 快 , 这 项 计 划 无 疑 是 一 个 游 戏 颠 覆 者 。” 本 地 现 有 充 电 设 备 的 充 电 功 率 平 均 为 7.4 千 瓦 (kW), 新 能 源 的 则 分 为 交 流 电 流 (AC) 和 直 流 电 (DC) 两 种 , 功 率 介 于 22 千 瓦 至 50 千 瓦 , 比 现 有 设 备 的 充 电 时 间 快 二 至 六 倍 , 其 中 连 接 至 直 流 电 设 备 的 电 动 车 最 快 能 在 30 分 钟 内 完 成 充 电 。 集 团 战 略 发 展 总 监 吴 自 强 说 , 公 开 充 电 点 会 设 置 在 购 物 中 心 、 住 宅 区 和 工 业 区 等 地 。 用 户 日 后 只 需 下 载 公 司 的 手 机 应 用 并 报 名 成 为 用 户 , 就 能 通 过 应 用 预 定 充 电 点 和 付 费 , 并 随 时 查 询 充 电 情 况 。 至 于 付 费 系 统 , 吴 自 强 透 露 公 司 将 采 用 分 层 (tiered) 付 费 结 构 , 详 情 会 在 日 后 公 布 。 不 过 他 也 透 露 , 被 发 现 在 完 成 充 电 后 没 有 把 车 开 走 的 用 户 会 被 罚 款 , 这 是 为 了 确 保 其 他 用 户 之 后 能 使 用 这 些 充 电 点 。 除 了 将 推 出 最 大 公 共 电 动 车 充 电 网 络 , 新 能 源 也 已 从 前 年 起 逐 渐 将 公 司 的 服 务 车 辆 更 换 为 电 动 车 , 目 前 已 有 30 辆 电 动 车 投 入 服 务 , 它 希 望 接 下 来 能 将 公 司 所 有 300 多 辆 服 务 车 辆 更 换 为 电 动 车 。 Media Coveragehttps://www.spgroup.com.sg/about-us/media-resources/media-coverage?page=5 Media Coverage Catch the latest news on SP All Years 06 Jun 2025 SP Group to donate up to S$1 million Source: Tamil Murasu © SPH Media Limited. Permission required for reproduction. 04 Jun 2025 SP Group launches initiatives to help seniors, young at inaugural Community Festival Source: The Business Times © SPH Media Limited. Permission required for reproduction. 04 Jun 2025 New initiative for SP Group 30th anniversary - Journeys from the Heart takes 600 on excursions Source: Lianhe Zaobao © SPH Media Limited. Permission required for reproduction. 04 Jun 2025 SP Group launches community initiative, taking beneficiaries on tour of attractions Source: Shin Min Daily News © SPH Media Limited. Permission required for reproduction. 02 Jun 2025 Postponed his studies to support his family, he is now a Principal Engineer Source: Berita Harian © SPH Media Limited. Permission required for reproduction. 27 May 2025 SP Group renews donation for ITE students to advance studies against odds Source: Lianhe Zaobao © SPH Media Limited. Permission required for reproduction. 27 May 2025 SP Group nurtures the next generation in engineering Source: Tamil Murasu © SPH Media Limited. Permission required for reproduction. 26 Mar 2025 SP Group donates S$700,000 to St Andrew's Autism Centre Source: The Business Times © SPH Media Limited. Permission required for reproduction. 25 Mar 2025 SP Group donates $700,000 to uplift employability of youths with autism Source: Lianhe Zaobao © SPH Media Limited. Permission required for reproduction. 25 Mar 2025 SP Group donates $700,000 to support youths with autism and their caregivers Source: Shin Min Daily News © SPH Media Limited. Permission required for reproduction. 1 ... 4 5 6 ... 49 [20150701] The Electricity Times - Keep Cool During The Hot Monthshttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/6bfaf60b-89d1-4980-bc2e-c97e200ad116/%5B20150701%5D+The+Electricity+Times+-+Keep+Cool+During+The+Hot+Months.pdf?MOD=AJPERES&CVID= W 炎 炎 夏 日 , 轻 松 消 暑 酷 暑 季 节 的 水 电 煤 使 用 情 况 在 每 年 五 至 八 月 的 酷 暑 季 节 , 即 使 日 常 活 动 及 生 活 模 式 保 持 不 变 , 水 电 消 耗 量 仍 会 趋 向 增 加 。 在 较 高 的 室 外 气 温 下 , 冷 气 需 要 承 受 更 大 的 负 荷 才 能 维 持 理 想 的 室 内 温 度 。 下 列 情 况 会 使 您 消 耗 更 多 能 源 3 种 简 便 的 节 能 方 法 监 控 您 的 能 源 消 耗 量 • 天 气 炎 热 导 致 洗 澡 次 数 增 加 • 离 开 之 前 关 掉 所 有 电 灯 和 电 器 • 学 校 放 假 或 新 生 儿 的 加 入 导 致 呆 在 家 里 的 人 数 增 加 • 添 置 了 新 的 家 用 电 器 • 将 洗 衣 机 设 置 为 冷 水 模 式 , 而 非 热 水 模 式 • 用 电 水 壶 或 有 盖 的 锅 烧 开 水 , 以 减 少 热 量 流 失 • 你 可 与 高 效 使 用 能 源 的 邻 居 进 行 对 比 , 查 看 你 在 过 去 六 个 月 的 能 源 使 用 量 • iOS 和 安 卓 (Android) 平 台 均 可 运 行 此 应 用 程 序 • • • • • • • • • Untuk mengatur kunjungan ke Pusat Kecekapan Singapore Power atau mengatur supaya pameran “Energy Heroes: It’s Your Power!” mengunjungi sekolah anda, sila hubungi kami di: Telefon: 6378 8293 E-mel: eec@singaporepower.com.sg Layari: www.singaporepower.com.sg [20150205] The Straits Times - Spreading The Messagehttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/f1e9f8c9-a0a9-45e4-9c42-b5f1c8d4a590/%5B20150205%5D+The+Straits+Times+-+Spreading+The+Message.pdf?MOD=AJPERES&CVID= bizSAFE CONVENTION 2015 C15 Spreading the message SP PowerGrid encourages its partners to make safety a priority by hazel tan SINCE becoming a bizSAFE Partner in 2010, SP Power- Grid has proactively recruited its contractors and subcontractors to join the bizSAFE programme. SP PowerGrid is a subsidiary of the Singapore Power Group. Established in 2003, it manages Singapore’s electricity and gas transmission and distribution networks, and has more than 1.4 million industrial, commercial and residential customers. “We value the safety of our contractor workers just as highly as that of our employees. We set safety targets for our contractors and work closely with them to make sure those targets are met,” says Mr Peter Leong (right), managing director of SP PowerGrid. “We conduct dialogues with contractors and collaborate with them to identify activities where the safety risk exposure is relatively higher,” he adds. For example, upon identifying that workers face a higher risk of leg injuries when working in the vicinity of heavy machinery — such as excavators and milling and patching machines — during roadwork, SP PowerGrid invested in rear-view cameras and additional mirrors to mitigate the risks and ensure workers operating these machines do not injure fellow workers when reversing. It also installed alarms, whose constant beeping alerts surrounding workers that the machines are in operation. “We will be installing closed-circuit television cameras to monitor critical worksites 24/7 to identify and rectify unsafe practices and to encourage safe behaviour in workers. “This would also facilitate the learning and sharing of incidents and near-misses,” adds Mr Leong. Training contractors In addition to operational measures, SP PowerGrid has developed its own Safety@SPPG programme for contractors’ workers, educating them on, say, how they should go about doing some common tasks safely. “One key example is roadwork. To ensure workers understand the material, we conduct the course in the native language of workers who are less conversant in English. “Since the launch of the programme in July last year, we have trained more than 1,500 workers,” says Mr Leong. Becoming a contractor or subcontractor for SP PowerGrid requires at least bizSAFE Level 4 certification. To date, SP PowerGrid has partnered with 134 of its contractors, and helped them obtain at least bizSAFE Level 4 certification. This commitment to contractor workers’ safety has earned SP PowerGrid the bizSAFE Partner Award for the first time this year. The award, presented by the Workplace Safety and Health (WSH) Council, recognises companies that have achieved commendable WSH performances. Mr Leong says: “Singapore Power constantly engages the public on safety issues and formulates safety measures in consultation with community stakeholders. “Before commencing on construction works at our cable tunnel sites, for example, our project officers embarked on months of intensive door-to-door engagement with nearby residents and schools,” he says. The feedback received helps his team finalise safety measures that will protect both workers as well as the community at large, he adds. SP PowerGrid has developed its own Safety@SPPG programme that addresses safety issues on common tasks contractors’ workers carry out. PHOTOS: SINGAPORE POWER National Average Household Consumption ($)_Feb 25 to Jan 26.xlsxhttps://www.spgroup.com.sg/dam/jcr:4f316c0c-d116-4e80-9062-858df39c71e6/National%20Average%20Household%20Consumption%20($)_Feb%2025%20to%20Jan%2026.xlsx Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 HDB 1-Room 77.04 73.76 80.08 82.78 87.43 83.34 86.23 82.42 81.64 83.97 78.63 77.93 HDB 2-Room 89.30 85.50 92.72 97.00 100.66 97.91 99.45 95.00 93.57 97.93 90.47 90.07 HDB 3-Room 112.98 109.85 119.73 124.51 129.34 124.22 126.71 122.50 121.04 124.31 116.58 115.44 HDB 4-Room 135.07 130.30 142.95 148.52 154.60 149.22 151.99 147.59 145.21 150.28 139.53 138.26 HDB 5-Room 144.01 139.05 152.34 157.84 164.50 159.46 162.46 157.97 155.35 160.85 149.14 146.83 HDB Executive 159.60 154.76 169.93 174.70 182.36 177.32 179.80 175.34 171.18 178.17 164.07 162.41 Apartment 158.33 158.04 175.68 183.56 189.46 182.17 184.14 182.73 180.50 187.96 176.05 165.34 Terrace 267.59 261.56 279.64 288.94 301.97 291.01 298.11 292.67 293.17 295.21 285.78 275.95 Semi-Detached 332.11 329.24 351.85 364.56 382.10 371.24 376.26 370.72 362.56 376.52 353.09 342.58 Bungalow 621.11 635.40 675.97 699.68 725.88 709.75 708.95 728.77 693.44 732.73 682.55 680.55 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 HDB 1-Room 67.47 64.90 70.52 74.13 78.40 75.61 77.97 73.97 73.36 75.72 70.53 69.56 HDB 2-Room 80.06 76.74 83.39 87.87 91.84 89.70 91.17 86.56 85.41 89.23 82.47 81.75 HDB 3-Room 100.23 97.68 106.96 112.09 116.92 112.61 114.89 110.33 109.14 112.40 105.15 103.85 HDB 4-Room 119.36 114.92 126.86 133.11 139.31 134.99 137.35 132.51 130.31 135.32 125.42 124.11 HDB 5-Room 126.62 121.76 134.46 140.89 147.54 143.70 146.23 141.18 138.68 144.16 133.40 131.27 HDB Executive 140.97 136.47 150.92 156.71 164.42 160.31 162.51 157.57 153.76 160.51 147.39 145.83 Apartment 135.55 134.92 152.04 161.94 168.66 163.45 164.54 161.05 158.14 166.34 155.85 144.88 Terrace 240.95 235.09 253.19 263.33 276.05 267.47 273.88 266.42 265.98 269.32 259.90 252.25 Semi-Detached 301.32 299.32 321.27 335.61 352.45 342.67 347.15 340.35 333.46 344.79 323.43 314.80 Bungalow 573.47 585.41 625.30 651.42 679.81 663.52 665.92 680.97 644.28 684.59 638.58 634.59 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. [20191105] The Straits Times - SP Group eyes more links with region to tap clean powerhttps://www.spgroup.com.sg/dam/jcr:eae356da-568a-4c7a-8c74-0546bc4137e8 SP Group eyes more links with region to tap clean power NEW YORK • Singapore’s stateowned power grid operator wants to build more connections to neighbouring countries to tap their greater potential for renewable energy. Countries such as Malaysia and Indonesia have ample spare land for solar panels and enough wind to power turbines, both things that Singapore is lacking, SP Group chief executive Wong Kim Yin said in an interview recently. Building transmission lines to connect the countries and using renewable energy credits to facilitate power trading can allow the island nation to use clean power even if it cannot produce it. “One of the possible ways of tapping renewable resources is actually working with our neighbours,” Mr Wong said on Bloomberg Television. “Some physical regional interconnects will help Singapore in that department.” Singapore faces two challenges in getting more green power. The first is that producing clean energy for its densely populated urban areas requires a large amount of open land, a problem shared by grids globally as they Source: The Straits Times © Singapore Press Holdings Limited. Permission required for reproduction. SP Group’s underground transmission cable tunnel system that brings electricity to consumers. The power grid operator is looking to build transmission lines to neighbouring countries and using renewable energy credits for power trading to obtain green power for Singapore’s use. ST PHOTO: ONG WEE JIN seek more carbon-free electricity. The second, which is unique to its city-state status, is that its borders are national boundaries. The idea of connecting power plants and customers across Southeast Asia has been pursued for more than 20 years, but stymied by issues including lack of government coordination and infrastructure funding. However, that could be changing. Minister for Trade and Industry Chan Chun Sing last Tuesday included regional power grids as one of four measures that Singapore will explore to help decarbonise its power sector, which is almost entirely reliant on imported natural gas. Also last week, Malaysian Energy Minister Yeo Bee Yin said that the country is in discussions with Singapore on cross-border power supplies, and expects to complete 550MW of new grid connection capacity this year and a similar amount next year. Mr Wong said that legislation limits the use of Singapore and Malaysia’s existing power connections to only emergencies. A bilateral government agreement could immediately allow trading across those lines and start a movement towards wider international connections, he added. Malaysia already has links to Thailand, which is also connected to Laos, so eventually Singapore could invest in hydropower dams in Laos and use renewable energy credits to receive the same amount of electricity from Malaysia, he said. Even if the power Singapore receives is not necessarily generated by renewables, the net effect for the region would be more carbonfree electricity. Mr Wong also discussed a few other green proposals. SP Group is trying to speed up the transition to electric vehicles in Singapore by building 1,000 charging stations by the end of next year, from about 200 now. The company is focusing on large fleet owners, as electric vehicles are more cost-efficient than traditional ones, even without subsidies, if they travel at least 80km daily, Mr Wong said. In the long run, technologies including nuclear fusion and hydrogen might be able to provide more carbon-free energy for Singapore, Mr Wong added. He sees them as potential options in 15 years or more, but both need more development to make them safer and cost effective. BLOOMBERG Average-Water-Consumption--CuM-_Oct-23-to-Sep-24.xlsxhttps://www.spgroup.com.sg/dam/spgroup/docs/our-services/utilities/tariff-information/Average-Water-Consumption--CuM-_Oct-23-to-Sep-24.xlsx Consumption_Water Average consumption of Water (CuM) Premises Types Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 HDB 1-Room 8.0 8.0 7.8 7.8 8.0 8.3 8.4 8.1 7.7 7.5 8.1 8.3 HDB 2-Room 9.5 9.6 9.3 9.3 9.3 9.7 10.0 9.5 8.7 8.7 9.4 9.5 HDB 3-Room 12.4 12.3 12.0 12.0 12.2 12.8 12.9 12.0 11.5 11.6 12.4 12.5 HDB 4-Room 15.7 15.5 15.1 15.0 15.5 16.2 16.3 15.3 14.7 14.6 15.6 15.7 HDB 5-Room 17.1 16.9 16.4 16.1 16.7 17.8 17.7 16.7 16.0 15.6 16.9 17.1 HDB Executive 19.2 18.8 18.1 18.1 18.8 19.9 19.7 18.6 17.7 17.7 18.8 19.1 Apartment 13.9 13.7 13.1 12.8 13.1 14.4 14.3 13.2 12.7 12.5 13.1 13.8 Terrace 26.5 26.5 25.2 24.3 25.8 28.0 28.4 24.2 24.1 24.7 25.7 26.7 Semi-Detached 32.9 31.9 30.4 30.0 30.7 34.9 34.6 30.2 28.3 30.0 31.5 33.4 Bungalow 54.8 54.2 48.6 49.4 46.3 59.5 58.1 50.4 42.1 49.6 48.1 54.7 2021-53.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2021/2021-53.pdf National-Average-Household-Consumption----_Feb-24-to-Jan-25.xlsxhttps://www.spgroup.com.sg/dam/spgroup/docs/our-services/utilities/tariff-information/National-Average-Household-Consumption----_Feb-24-to-Jan-25.xlsx Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 HDB 1-Room 78.99 81.28 87.54 87.29 84.83 81.86 87.86 87.69 83.11 84.19 79.07 78.29 HDB 2-Room 91.78 94.78 103.49 102.84 98.53 96.07 102.96 101.39 96.90 97.62 92.27 91.27 HDB 3-Room 115.94 120.33 132.29 128.10 124.29 121.74 129.94 128.83 123.83 123.57 117.18 114.72 HDB 4-Room 137.04 142.66 156.01 153.34 147.42 143.11 152.92 152.86 146.17 146.88 140.21 135.59 HDB 5-Room 144.16 151.97 165.19 162.85 156.27 149.96 161.67 162.41 156.08 156.45 149.31 142.48 HDB Executive 160.98 168.72 184.59 180.19 172.48 168.80 178.86 180.50 172.04 172.61 163.45 157.40 Apartment 163.04 179.66 198.71 191.52 184.01 175.50 181.94 191.11 186.36 183.84 175.37 163.41 Terrace 270.34 290.38 311.38 286.03 283.33 283.80 289.68 301.49 291.00 290.49 277.89 263.67 Semi-Detached 335.52 370.67 392.95 372.29 354.71 361.00 367.73 385.46 366.17 370.19 349.08 335.83 Bungalow 619.13 718.02 776.44 731.30 675.72 711.32 685.95 762.28 719.32 712.26 661.91 659.36 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 HDB 1-Room 69.30 71.92 78.05 78.52 76.28 73.55 78.77 78.62 74.36 75.37 70.55 69.80 HDB 2-Room 82.23 85.21 93.42 93.59 89.84 87.41 93.80 92.26 88.22 88.72 83.62 82.58 HDB 3-Room 102.84 107.06 118.11 115.38 112.09 109.70 116.95 115.78 111.35 111.05 105.02 102.49 HDB 4-Room 120.97 126.03 138.53 137.64 132.74 128.46 137.02 136.76 130.76 131.35 125.25 120.76 HDB 5-Room 126.60 133.43 145.81 145.63 140.07 134.00 144.16 144.59 138.87 139.24 132.77 126.41 HDB Executive 142.35 149.14 163.91 161.79 155.45 151.54 160.36 161.59 153.95 154.44 146.15 140.37 Apartment 140.09 155.96 175.31 171.33 164.80 156.02 161.06 169.18 164.23 161.75 154.01 142.43 Terrace 243.21 259.98 282.50 262.69 259.01 258.83 264.59 274.69 263.93 263.37 250.88 239.06 Semi-Detached 305.12 337.24 359.90 342.81 328.12 331.78 338.46 354.82 336.52 340.26 319.77 307.20 Bungalow 570.77 662.48 717.39 678.65 633.29 661.40 638.62 711.71 667.03 661.57 617.06 610.72 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Average-Gas-Consumption--kWH-_Jan-25-to-Dec-25.xlsxhttps://www.spgroup.com.sg/dam/spgroup/docs/our-services/utilities/tariff-information/Average-Gas-Consumption--kWH-_Jan-25-to-Dec-25.xlsx Consumption_Gas Average consumption of Gas (kWh) Premises Types Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 HDB 1-Room 34 39 36 39 35 36 31 34 35 34 34 33 HDB 2-Room 35 37 35 38 37 36 33 34 35 34 36 33 HDB 3-Room 49 51 49 52 50 50 47 49 50 49 49 47 HDB 4-Room 60 63 62 65 62 62 58 60 62 61 61 58 HDB 5-Room 65 70 70 72 68 68 64 67 69 69 68 65 HDB Executive 68 75 74 77 73 72 69 71 73 72 72 68 Apartment 84 92 93 95 87 84 76 81 89 92 89 83 Terrace 99 108 107 107 103 105 96 100 108 112 106 106 Semi-Detached 115 124 121 123 117 120 116 120 125 120 130 122 Bungalow 195 192 202 205 195 186 188 177 197 202 198 181 Electricity Supply Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Electricity-Supply-Disruption Media Statement Electricity Supply Disruption ELECTRICITY SUPPLY DISRUPTION Singapore, 18 September 2018 – Electricity supply to parts of Singapore was disrupted at about 1.18 am today. Supply was fully restored within 38 minutes, by 1.56 am today. (Timing updated) We apologise for the inconvenience caused and thank the public for their patience. About 146,797 residential and commercial customers were affected. Our officers were immediately deployed to the affected areas and our priority was to restore supply as safely and quickly as possible. The areas affected were Boon Lay, Choa Chu Kang, Clementi, Jurong, Pandan Loop, Aljunied, Geylang, Tanjong Rhu, Mountbatten, Kembangan, Bedok, East Coast, Ang Mo Kio, Bishan, Thomson, Mandai, Admiralty, Sembawang and Woodlands. In our preliminary findings, the disruption was due to partial loss of supply from two power generation units. Our investigations are ongoing. Temasek Cares Extends Its 'Stay Prepared' Initiative To Help Build Community Resilience In Singaporehttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Temasek-Cares-Extends-Its--Stay-Prepared--Initiative-To-Help-Build-Community-Resilience-In-Singapore Media Release Temasek Cares Extends Its 'Stay Prepared' Initiative To Help Build Community Resilience In Singapore Singapore, Monday 5 May 2014 Temasek Cares is partnering Singapore Power and Singapore Post to extend its "Stay Prepared" initiative by encouraging individuals and families to be prepared for emergencies. Conceived by Temasek Cares with Singapore Power to prompt individuals and families to be prepared well ahead of any emergencies, a total of 1.2 million "Stay Prepared" Starter Kits will be distributed by Singapore Power and Singapore Post to all households in Singapore from 6 to 12 May 2014. Each "Stay Prepared" Starter Kit contains three 3M™ N95 face masks, instructions on how to wear the masks and emergency contact numbers. About 17,000 Starter Kits will also be delivered to charity homes, and another 300,000 Kits have been prepared on standby for needy families in case of severe haze or flu pandemic emergencies. Mr Richard Magnus, Chairman of Temasek Cares, said, “Singapore is a safe city. However, unforeseen events may adversely impact us and our community from time to time. All of us – individuals, families, companies – have to be prepared. For this reason, Temasek Cares wants to help build the resilience of our community, through its "Stay Prepared" initiative. “Temasek Cares is very pleased to partner Singapore Power and Singapore Post for this initiative to provide "Stay Prepared" Starter Kits to every household in Singapore. The Starter Kit includes three N95 masks so that each household can have an initial stock in case of a flu pandemic or severe haze from the forest fires in the region. We hope the Starter Kits will prompt individuals and families to develop their own emergency plans. The Starter Kit with the emergency contact numbers and the N95 masks can be useful additions to their family or personal emergency grab bags.” Mr Magnus added, “The Starter Kits programme is a significant step to fulfill Temasek Cares‟ vision of a resilient Singapore community – one that is ready for the unexpected, responds effectively to crises and recovers quickly from adversity. We will continue to come alongside people and partners in Singapore to create greater awareness of additional ways to be prepared. We believe such community initiatives are a useful way to complement national and individual efforts to keep Singapore safe.” Tan Sri Mohd Hassan Marican, Chairman of Singapore Power, said, “At Singapore Power, it is mission critical to respond to emergencies swiftly, safely and effectively. This readiness enables us to power every household and business in Singapore with world-class reliability, round the clock. We would like to encourage emergency preparedness among the community, so that it becomes second nature to everyone.” Tan Sri Hassan added, “We have mobilised our meter readers and technicians to distribute the "Stay Prepared" Starter Kits. We are running a call centre to address public queries on this effort. In addition, our staff volunteers will be distributing 17,000 starter kits to more than 140 charity homes for the elderly, disabled and other residential facilities . We would like to touch all facets of society in this outreach.” Mr Lim Ho Kee, Chairman of Singapore Post said: “We are happy to be part of this nationwide community effort to help Singapore households stay prepared. Over the next few days, some 1,200 postmen and postwomen will distribute the "Stay Prepared" Starter Kits to every HDB and high-rise household. As a responsible and trusted national postal service provider, SingPost remains committed to deploy our last mile delivery capability and resources to help with such meaningful initiatives.” Singapore Power has set up a hotline where members of the public can get information about the delivery of the "Stay Prepared" Starter Kits. The delivery hotline (Tel: 1800-738-2000) will be in operation from Monday 5 May 2014, to Saturday 24 May 2014, from 8.00 am to 8.00pm daily. If the "Stay Prepared" Starter Kit cannot be delivered to a postal address, residents will receive a delivery advice with information on where they can collect their Starter Kits. The "Stay Prepared" Starter Kits programme and the umbrella "Stay Prepared" initiative are backed by the Temasek Emergency Preparedness Fund, which was established by Temasek Holdings with an endowment of S$40m in March 2014, as part of its 40th anniversary community initiative. More information on the 'Stay Prepared' initiative is available at www.stayprepared.sg. Useful tips on how individuals and families can prepare their own emergency grab bags can be found at www.e101.gov.sg. Health advisory on haze or other health hazards may be found at: www.moh.gov.sg www.moh.gov.sg/haze Weather, air and other climatic or pollution developments may be tracked on www.nea.gov.sg.   Additional Information About the ‘Stay Prepared’ initiative and the Temasek Emergency Preparedness Fund (TEPrep Fund) "Stay Prepared" is a Temasek Cares initiative to help people in Singapore be prepared for emergencies and crises, and build a more resilient community. Programmes under this initiative are supported by the Temasek Emergency Preparedness Fund launched in March 2014, as a Temasek community endowment to mark its 40th anniversary. "Stay Prepared" supports programmes that: Help people in Singapore be ready for a range of emergencies Build longer term capability and capacity of the community in emergency preparedness Provide assistance in emergencies Complement national efforts and foster collaboration with private sector partners, voluntary welfare organisations (VWOs) and community groups to achieve emergency preparedness. The first program under the "Stay Prepared" initiative was with KK Women‟s & Children‟s Hospital to help train staff and volunteers from interested VWOs to support children who have suffered trauma. For more information, please visit www.stayprepared.sg.   About Temasek Cares Temasek Cares CLG Ltd is a Temasek funded non-profit philanthropic organisation (NPPO) that aims to help improve the lives of underprivileged individuals, families and communities in Singapore; and to build the capability and capacity of all people in Singapore to be prepared for emergencies. Set up in 2009 as an Institution of a Public Character, it works in partnership with various voluntary welfare organisations, non-profit organisations, government agencies, Ministries and other institutions to support programmes that contribute to the well-being, dignity, livelihood, and emergency preparedness of its beneficiaries. For more information, please visit www.temasekcares.org.sg. About Singapore Power Singapore Power Limited is a leading energy and utility company in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia. The Singapore Power Group is wholly owned by Temasek Holdings (Private) Limited. In Singapore, more than 1.4 million industrial, commercial and residential customers benefit from Singapore Power‟s world class transmission, distribution and market support services. The networks in Singapore are amongst the most reliable and cost effective worldwide. In powering economies and improving quality of life, Singapore Power is committed to initiatives that help communities in need live independently and with dignity. These efforts include the Singapore Power Heartware Fund that reaches out to the needy elderly through a range of social service programmes. For more information, please visit www.singaporepower.com.sg. About Singapore Post Limited Singapore Post Limited (SingPost) is the national postal service provider in Singapore offering trusted communications through domestic and international postal services as well as end-toend integrated mail solutions covering secure data printing, letter-shopping, delivery and mailroom management, among others. As the trusted communications service provider for more than 150 years, SingPost today goes beyond physical postal communications to offer secure digital communications solutions as part of integrated solutions to its customers. With its competencies in mail, logistics and e-commerce, SingPost is able to offer integrated ecommerce logistics solutions tailored to customers‟ needs. Having one of the largest multichannel distribution networks in Singapore, regional operations in 12 countries and access to a global postal network of more than 220 countries/territories, SingPost is also well-positioned to provide end-to-end e-commerce logistics solutions such as warehousing, pick and pack, delivery and returns management for B2B, B2C and B2B4C customers in Singapore and the region. SingPost won the UPU-approved World Mail Award for People Management in June 2013 and was ranked the top postal agency in an Accenture report in March 2013. SingPost also gained international acclaim when it was bestowed the Service Provider of the Year 2012 award by Postal Technology International. SingPost is the only company to win to the Universal Postal Union‟s EMS Cooperative award for its Speedpost courier service every year since 2001. SingPost was listed on the Main Board of the Singapore Exchange in 2003. To learn more about SingPost, please visit www.singpost.com. About 3M 3M captures the spark of new ideas and transforms them into thousands of ingenious products. Our culture of creative collaboration inspires a never-ending stream of powerful technologies that make life better. 3M is the innovation company that never stops inventing. With $31 billion in sales, 3M employs 89,000 people worldwide and has operations in more than 70 countries. 3M Singapore is a wholly owned subsidiary of 3M Company. The company serves a wide range of consumer and industrial markets, which include electronics, health care, transport engineering, chemicals, building and construction, and consumer retail. 3M‟s presence in Singapore includes two manufacturing plants at Woodlands and Tuas, an R&D Center at Woodlands, and a Customer Technical Centre, laboratory and other supply chain and business operations based at Yishun. For more information on 3M, please visit www.3M.com.sg. About Temasek Holdings Temasek celebrates its 40th anniversary this year, with a community initiative endowment of S$40 million for the Temasek Emergency Preparedness Fund (“TEPrep Fund”). This endowment is to be managed by Temasek Cares, a non-profit philanthropic organisation, to support community initiatives for emergency preparedness. Temasek is a Singapore based investor with a portfolio of S$215 billion as at 31 March 2013. Iconic Singapore companies such as Singapore Power, Singapore Airlines, Singapore Telecommunications, PSA and DBS are among the Temasek Portfolio Companies (TPCs). Please visit www.temasek.com.sg to learn more about Temasek. 1 2 3 4 5 ..... 88

Contractor Performance Management System Introduction 1. With effect from 1 October 2016, Singapore Power Limited and its Singaporeincorporated subsidiaries (SP Group) has implemented the SP Group’s Contractor Performance Management System (CPMS) to strengthen its partnership with and improve the safety and quality performance of its contractors. 2. Through the CPMS, SP Group aims to take a holistic approach to the selection of its contractors as part of enhancing procurement process, by looking at the performance of its contractors at a quarterly and annual basis and not only based at performance at each individual contract basis. The previous demerit scheme in respect of each contract will be abolished while an incentive and mitigation scheme that goes towards enabling contractors to improve their performance on a longer term basis is now implemented. Objectives 3. The objectives of the CPMS are: (a) (b) (c) to adopt a more holistic approach in reviewing contractors’ overall performance; to work with contractors to raise safety and quality standards; and to encourage an environment of continuous improvement by contractors. 4. In order to achieve the above objectives, CPMS will utilise the following 3 main components: (a) (b) (c) Contractor Performance Assessment (CPA); Business Under Surveillance (BUS) Programme; and Tender Evaluation Framework (TEF). SP Group CPMS V7.0 12 May 2025 1 Applicability 5. The CPMS will be applicable for procurement in relation of the following services and works: (a) (b) (c) (d) (e) (f) cable installation, cable jointing and road reinstatement; gas pipe-laying; milling and patching; transmission cable-laying; building and construction; and other road opening-related works (e.g., manhole access works). SP Group intends to broaden the scope of the CPMS to eventually apply the CPMS for procurement of other engineering-related works and services. 6. The CPMS will apply to contracts awarded on or after 1 October 2016 and any ongoing contracts which fall in any of the above categories set out in paragraph 5. All aspects of the CPMS, such as the BUS Programme and rewards and mitigations, will apply to such contracts. Contractor Performance Assessment 7. For each contract, a contractor will be assessed by the relevant SP Group project team in the following four (4) areas: (a) (b) (c) (d) Safety. Quality of Work; Project & Risk Management; and Value Added Services. These scores for each contract (Contract Quarterly Score) will be tabulated at fixed quarterly basis. The individual Contract Quarterly Scores applicable for each contract will then be averaged to derive the Contractor Quarterly Score. SP Group CPMS V7.0 12 May 2025 2 The criteria have a direct impact on risk mitigation which helps to review the way work activities are planned and executed. The objective of the enhancements is to reduce risk and improve safety at work sites. The PSR shall review the risk identification and mitigation measures to be taken during the design & construction for all contracts within SP Group. Emphasis will be given to the PSR communication to workers through the Risk Management workshops on site. ABSIS will be used to engage with the worker level to improve work processes and create a safer environment to work in. SP Group will assess the contractors’ senior management engagement with their workers through various in-house activities. 8. Examples of the factors taken into consideration in determining the individual Contract Quarterly Score are as follows Safety • Safety Performance • Site Safety Management • Safety Engagement by Management • Project Safety Review (PSR) • Risk Management workshop • Activity Based Safety Improvement System (ABSIS) Quality of Work • Documentation • Workmanship • Any damage to properties Project & Risk Management • Incident management • Cooperativeness • Meeting schedules Value Added Services • Initiatives to improve productivity and efficiency SP Group CPMS V7.0 12 May 2025 3 9. In addition to the above criteria, SP Group will also take into account the occurrence of any Critical Incidents when determining the Contractor’s Quarterly Score by applying a corresponding adjustment factor to their score. (a) The Critical Incidents includes: Critical Incidents Smoking or open flame in gas installations and electricity transmission substations Not adhering strictly to isolation procedures for live electricity or gas equipment and machinery at site Damage to Transmission Cables / Gas Pipes Damage to Distribution Cables / Gas Pipes Not anchoring safety harness while working at heights exceeding 3 metres Working in a confined space without conducting mandatory gas check Working under suspended load during lifting or excavator operations Fatality or serious injury Where Serious Injury is defined as: Serious Injuries Loss of 2 limbs Loss of both hands or of all fingers and both thumbs Loss of both feet Total loss of sight, including the loss of sight to such extent as to render the employee unable to perform any work for which eyesight is essential Total paralysis Loss of arm at shoulder Loss of arm between elbow and shoulder Injuries resulting in being permanently bedridden Loss of arm at elbow Loss of arm between wrist and elbow Loss of hand at wrist SP Group CPMS V7.0 12 May 2025 4 Loss of 4 fingers and thumb of one hand Loss of 4 fingers Loss of leg • At or above knee • Below knee Loss of foot Loss of sight of one eye Total loss of hearing (b) The Serious Incidents includes: Serious Incidents Damage to Distribution Cables/ Gas pipes affecting less than or equal to 300 customers Damage to Public assets (e.g., PUB pipes, streetlights) Note: Contractors shall not be penalised for damages to the public assets if it was unavoidable due to Authorities’ drawings that provided inaccurate factual information and the Contractor’s detection works did not provide better information. 10. At the end of each quarter, SP Group will provide each contractor a grade relative to their score to provide them timely information on their performance. The names and grades for each contractor scored in each quarter shall be available on the SP Group corporate website. 11. In the event the Contractor’s Quarterly Score is lower than 50, the contractor will be suspended from participating in any new procurement activities for the next 3 months. In the event of an occurrence of a fatality or serious injury at his work site, the main contractor and its subcontractor will be suspended from participating in any new procurement activities for 12 months (fatality) and 3 months (serious injury) respectively from the incident date. The suspended contractors and their subsidiaries are also not allowed to apply to be sub-contractors for any SP Group contracts during the suspension period. SP Group CPMS V7.0 12 May 2025 5 12. The Contractor Quarterly Scores will be aggregated on an annual basis [Contractor Annual Score]. Contractors must have at least two (2) Contractor Quarterly Scores to be included for the Contractor Annual Score computation. 13. At the end of each Assessment Year, the 5 contractors with the highest Contractor Annual Score for the year will be given an incentive of 2% of the total annual value of their respective contracts capped at $100,000.00 per year per contractor. The annual value of each contract is computed as follows: where: ACV is the annual value of a contract; ACV = A X B A is the Contract Sum divided by the Contract Period [weeks]; and B is the number of weeks [or part thereof] where Works carried out in that year under that contract. 14. The 2 contractors with the lowest annual scores will be subjected to a penalty deduction to their PQS scores in all subsequent SP Group tenders published during the next Assessment Year. In addition, they would also have to comply with performance improvement requirements specified by SP Group to address areas of deficiency. SP Group CPMS V7.0 12 May 2025 6 Business Under Surveillance (BUS) Programme 15. The BUS Programme is an educational and correctional tool aimed to partner contractors to address safety and quality issues encountered by contractors in the course of their work for the SP Group and in the longer term help improve their safety and quality standards. The BUS Programme and will be activated in the following situations: (a) (b) Occurrence of any Critical Incident; and/or 3 or more safety inspections at the project sites where major safety-related non-conformances (safety non-conformance) are observed. 16. In the event of the activation of the BUS Programme, the Contractor will be required to undergo the activities as follows: 17. Stopping work at the affected site[s] during a BUS Programme is important to allow contractors to review its safety practices and focus on its operational methods and processes with the aim of preventing further incidents from occurring again. 18. If the contractor placed on a BUS Programme is unable to meet the exit requirements at the end of the 5 th week, a further 2 weeks extension will be granted. If the contractor is still unable to meet the exit requirements at the end of the 7 th week, the contractor will be placed on a second BUS Programme to address the failure of the first BUS Programme. SP Group CPMS V7.0 12 May 2025 7 19. In the event the contractor is placed on the BUS Programme more than 2 times in a calendar quarter, the contractor will be suspended from participating in any new procurement activities for the next three months. The suspended contractors and their subsidiaries are also not allowed to apply to be sub-contractors for any SP Group contracts during the suspension period. 20. From 1 Apr 2023, Contractor shall not be under MOM’s Business Under Surveillance programme (BUS) OR not accumulated 25 or more demerit points under MOM’s DPS as at the Tender Closing Date and before the Tender Award Date. Tender Evaluation Framework 21. The CPMS adopts a tender evaluation framework that comprises the following 3 Stages: 22. Stage 1 (SET) aims to inculcate a mindset of safety being the highest priority among our contractors, by selecting only likeminded contractors who have adequate safety management system and track records to work on our projects. Contractors who meet the SET requirements will be pre-qualified to participate in SP Group’s tenders for works described in paragraph 5 above. Once such pre-qualification is granted by SP to the contractors, it shall be valid for the entire Assessment Year. Any contractor which fails the Stage 1 assessment can apply for re-assessment at the start of new calendar quarter after being notified of its failure to pre-qualify. SP Group CPMS V7.0 12 May 2025 8 23. In the subsequent Stage 2 and 3 of the evaluation of bids submitted for CPMS applicable tenders, each bidder’s Contractor Quarterly scores over the past 2 years will be taken into account to determine the successful bidder. Where a bidder does not have sufficient records of past Contractor Quarterly Scores (e.g. new contractors) a default score will be used instead. Amendments and FAQs 24. SP Group may modify the CPMS at any time and such amendments shall be deemed immediately applicable to the contracts that are ongoing at the time of such amendments. Contractors are strongly encouraged to check https://www.spgroup.com.sg/doing-business-with-us/procurement for amendments, updates and FAQs relating to the CPMS. 25. If you have any questions, comments or suggestions regarding the CPMS, please email to us at the following address: CPMS@spgroup.com.sg SP Group CPMS V7.0 12 May 2025 9

Natural Gas Connection Policy and Procedures Updated 1 April 24 Table of Contents 1. General Information ..................................................................................................................... 1 1.1 Purpose of this Document .......................................................................................... 1 1.2 Singapore Gas Transportation System ...................................................................... 1 1.3 Definitions ..................................................................................................................... 2 1.4 Codes of Practices and Regulatory Requirements .................................................. 3 1.5 Submission of Application .......................................................................................... 3 2. Procedures for Gas Connection and Gas Admittance ............................................................. 4 2.1 Apply for Gas Connection .......................................................................................... 4 2.2 Make Payment .............................................................................................................. 5 2.3 Engage DR for Consumer’s Gas Installation .............................................................. 6 2.4 Apply for Gas Admittance .......................................................................................... 7 2.5 Apply for Supply and Gas Turn On ............................................................................ 8 3. Guidelines for Other Applications .............................................................................................. 9 3.1 Apply for Replacement, Addition & Alteration Works ............................................. 9 3.2 Apply for Disconnection ............................................................................................. 9 3.3 Apply for Re-connection ............................................................................................. 9 3.4 Other Applications ....................................................................................................... 9 4. Charges ........................................................................................................................................ 10 4.1 Connection Policy ...................................................................................................... 10 4.2 Connection Charge ................................................................................................... 10 5. Unauthorised Connection and Supply of Gas ......................................................................... 11 6. Appendices ................................................................................................................................. 12 Appendix 1 – Demarcation of responsibility ................................................................................ 12 Appendix 2 – Transmission Connection Flow Chart................................................................... 13 Appendix 3 – Transmission Connection Application Forms ...................................................... 15 Appendix 4 – Distribution Connection Flow Chart ..................................................................... 16 Appendix 5 – Distribution Connection Application Forms ........................................................ 18 Appendix 6 – Reference Rates for Transmission Project ........................................................... 19 Appendix 7 – Reference Rates for Distribution Project .............................................................. 20 Appendix 8 – Deductible Component for Natural Gas Distribution Connection .................... 21 Natural Gas Connection Policy and Procedure Updated 1 Apr 24 Page 1 1. General Information 1.1 Purpose of this Document PowerGas is licensed by the Energy Market Authority (“Authority”) to be the Gas Transporter (“Transporter”) which owns, operates, and maintains the piped gas network in Singapore. SP PowerGrid (“SPPG”) is licensed by the Authority to be the Gas Transporter Agent to operate and maintain the piped gas network in Singapore on behalf of PowerGas. SPPG’s gas business is to plan, design, operate and maintain gas network assets in a manner that supports the delivery of safe, reliable, efficient, and quality services to customers. Under the Gas Transporter Licence, the Gas Transporter has to develop separate fees and charges for separate gas transportation services such as connection services and transportation services. This document sets out the connection policy and procedure for Natural Gas supply. 1.2 Singapore Gas Transportation System PowerGas owns an extensive gas transmission and distribution network throughout Singapore. The network is generally buried underground and transports natural gas to the western and northern parts of Singapore, and town gas to the whole of Singapore. The gas assets comprise the transmission network (operating at higher pressures), which forms the main reticulation backbone and the distribution network (operating at lower pressures). • Town gas is manufactured in Senoko Gasworks and delivered to approximately 900,000 customers in Singapore. The customers are made up of industrial, commercial, and residential gas users. Residential customers consist mainly of gas users from HDB, condominiums and landed premises. The town gas transmission network operates at 3 barg whereas the distribution network operates at pressure regimes ranging from 1 kPa to 50 kPa. Natural gas is supplied to about 200 customers and is imported from four sources (two submarine pipelines from Indonesia, one submarine pipeline from Malaysia and internationally through the Liquefied Natural Gas Terminal). Under the Gas Network Code, Gas Shippers/Retailers represent the customers that are connected to the natural gas networks. These natural gas customers are typically commercial or industrial and include all power stations. The natural gas transmission network operates mainly at two pressure regimes, 28 barg and 40 barg, and the distribution network operates at pressure regimes ranging from 3 barg to 6 barg. Natural Gas Connection Policy and Procedure Updated 1 Apr 24 Page 2 1.3 Definitions The following terms shall have the following meanings when used in this document. “Authority” means the Energy Market Authority of Singapore established under the Energy Market Authority of Singapore Act (Cap.92B); “Gas Transporter” or “Transporter” means a representative holding a gas transporter’s licence; “Gas Retailer” or “Retailer” means a person who supplies gas to Retail Customers and who holds a Retailer’s Licence; “Gas Shipper” or “Shipper” means a person holding a gas shipper’s licence; “Gas Network Code” refers to the Gas Network Code issued by the Authority, setting out common terms and conditions between the Gas Transporter and Shippers who engage the Gas Transporter to transport natural gas though the gas pipeline network; “DR” known as designated representative means a professional engineer or a licensed gas service worker appointed by the developer or a responsible person for the premises; “PE” known as professional engineer means any person who is registered as a professional engineer in the mechanical engineering discipline under the Professional Engineers Act (Cap. 253); “LGSW” known as licensed gas service worker” means a person who is licensed under section 12 (3) of the Gas Act (Chapter 116A); “gas service work” means any work carried out on any gas installation or gas appliance, in whole or in part, including any design, construction, installation, commissioning, erection, testing, repair, addition, alteration or maintenance work; “gas service isolation valve (“GSIV”)” means a valve, located at or near the boundary line of any property or the apron of any building, used by a gas transporter to isolate the supply of gas to that property or building; “gas service pipe” means a pipe or any part thereof, other than a gas main, used for the purpose of conveying gas from a gas main to a gas service isolation valve, and includes any pipe owned by, or under the management or control of, a gas transporter which is used for the purpose of conveying gas from the gas service isolation valve to the meter at a consumer’s premises as defined in the Gas Act (Chapter 116A); “gas fitting” includes any pipe, valve, meter, regulator or other device for the control, measurement and use of gas as defined in the Gas Act (Chapter 116A); Natural Gas Connection Policy and Procedure Updated 1 Apr 24 Page 3 “gas installation” means a discrete grouping of gas fittings linking a gas service pipe to a gas appliance as defined in the Gas Act (Chapter 116A); “Gas Meter Control Valve” means a valve at the inlet of any meter used for the purpose of turning on or off a supply of gas through such meter to any gas installation as defined in the Gas (Supply) Regulation; “Meter Installation” means any meter and its associated equipment and installation including associated pipework, filter, valve, pressure regulating equipment, seal, housing, mounting, telemetry equipment, gas chromatograph and flow computer 1.4 Codes of Practices and Regulatory Requirements This connection procedure shall be read in conjunction with the provisions in the Gas Act, Gas (Supply) Regulations, Gas (Metering) Regulations, Gas Supply Code, Gas Metering Code, Gas Network Code, Singapore Standard, SS608 (where applicable) – Code of Practice for Gas Installation and relevant Retailer’s Handbook of Gas Supply, where applicable. The demarcation of responsibility from the gas service pipe to the gas installation is provided in Appendix 1 for reference purpose. 1.5 Submission of Application Please submit all connection enquiries, applications for gas connection and admittance request via the Gas Shipper/Retailer on SP Group’s eBusiness Portal (“Portal”): https://ebiz.spgroup.com.sg/index.html For all other matters, please submit your request to: gasenquiry@spgroup.com.sg Natural Gas Connection Policy and Procedure Updated 1 Apr 24 Page 4 2. Procedures for Gas Connection and Gas Admittance Gas users, applicants for gas supply, are advised to apply through the Shipper/Retailers for connection to the gas main network. The Shipper/Retailer will liaise with the Transporter on behalf of the applicant for gas connection and admittance. The key steps for gas connection and gas admittance are outlined below. The detailed process flow chart and Natural Gas connections application forms can be found in Appendices 2 to 5. Apply for Gas Connection Make Payment Engage DR Apply for Gas Admittance Apply for Gas Supply and Turn On 2.1 Apply for Gas Connection Transmission Connection Consumer’s pressure requirement of at least 18 barg shall be eligible for connection to a transmission pipeline, subject to Gas Transporter’s assessment. The actual delivery pressure would vary depending on the location of the offtake point. Consumers requiring higher or lower pressure than the transmission network operating pressure shall at its own cost install the necessary equipment to achieve the required pressure. To apply for a natural gas transmission connection, the Shipper shall submit the following documents and information through the Portal: • Endorsed Form GT1 - “Application for Gas Transmission Connection”; and • A plan showing the connection point endorsed by the responsible person or applicant; and • Consumer Project Data Information. The Transporter shall seek the Authority’s approval for the proposed transmission connection and notify the Shipper on the outcome of the application within 21 days, after obtaining a reply from the Authority. If the application is successful, the connection charge and project lead time will also be made known to the Shipper. Natural Gas Connection Policy and Procedure Updated 1 Apr 24 Page 5 As the Transporter will need to determine the feasibility of the new connection and establish relevant procedures for the operational phase of the connection, Shippers are advised to request for a consultation through the Portal for the Transporter to arrange a site discussion with the Shipper and Applicant prior to sending in the application. Distribution Connection To apply for a natural gas distribution connection, the Retailer shall submit the following documents and information through the Portal: • Endorsed Form GD1 - “Application for Gas Distribution Connection”; and • Location / site plan showing the project site and proposed connection point(s) endorsed by the responsible person or applicant; and • Location of Meter Installation The Transporter shall notify the Retailer on the outcome of the application within 14 days from the date of receipt of the application. If the application is successful, the connection charge will also be made known to the Retailer. 2.2 Make Payment The Shipper/Retailer shall confirm the project by making payment for the connection charge. Transmission Connection The Shipper shall confirm the project by making payment for the connection charge and book firm capacity in accordance with the requirements set forth in the Gas Network Code (“GNC”). Upon project confirmation, the Transporter shall commence permit application, procurement and construction works to extend gas pipeline up to and including the gas service isolation valve (“GSIV”). Distribution Connection The Retailer shall confirm the project by making payment for the connection charge. The Retailer’s appointed Shipper shall subsequently, where necessary, book firm capacity in accordance with the requirements set forth in the GNC. Upon project confirmation, the Transporter shall commence permit application, procurement and construction works to extend gas pipeline up to and including the GSIV. Natural Gas Connection Policy and Procedure 2.3 Engage DR for Consumer’s Gas Installation Updated 1 Apr 24 Page 6 The applicant shall engage a PE or a LGSW, as the case may require, as the DR for the project. Transmission Connection The Shipper and the DR shall liaise with the Transporter on the connection point at the property boundary, and where applicable, the location of the Meter Installation within the premises, the work schedule and other related matters throughout the entire project until final commissioning. The DR is responsible for the design, procurement, and construction of the Gas Fittings from the GSIV to the appliance/equipment including the Meter Installation, where applicable, in accordance with the Gas Act and its subsidiary legislations and applicable Code(s). Distribution Connection The Retailer and the DR shall liaise with the Transporter on the connection point at the property boundary, the work schedule, the location of the Meter Installation within the consumer’s premises and other related matters throughout the entire project until commissioning. The DR is responsible for the design, procurement, and construction of the Gas Installation from the GSIV to the appliance/equipment, excluding the Meter Installation, in accordance with the Gas Act and its subsidiary legislations and applicable Code(s). Natural Gas Connection Policy and Procedure Updated 1 Apr 24 Page 7 2.4 Apply for Gas Admittance Transmission Connection The DR shall certify completion and successful testing of the Gas Fittings and the Meter Installation, where applicable. When the Gas Fittings, the Meter Installation and the site are ready to receive gas, the DR/applicant shall apply, through the Shipper, to the Transporter to connect and admit gas into the Gas Fittings up to the Meter Installation, where applicable, by submitting the following form: • Form GT2 - “Application for Admittance of Gas” The DR shall conduct the necessary proof test and complete Form GT3 “Certificate of Proof Test” prior to the Transporter interim admittance of gas into the Gas Fitting up to the Meter Installation. The Transporter shall carry out gas admittance from the GSIV up to the Meter Installation. Upon successful interim admittance of gas, the Transporter shall issue the “Statement of Interim Admittance of Gas”. Thereafter, the DR shall proceed to purge and commission the Gas Fittings up to the Meter Installation, where applicable. The Transporter shall issue the “Statement of Admittance of Gas” upon certification by the DR of successful purging and commissioning of the Gas Fittings up to the Meter Installation. The owner of Meter Installation shall liaise with the Applicant/DR and the Shipper to purge the Meter Installation. Distribution Connection The DR shall certify completion and successful testing of the Gas Installation. When the Gas Installation is ready to receive gas, the DR/applicant shall apply, through the Retailer, to the Transporter to connect and admit gas into the Gas Installation up to, but excluding, the Meter Installation by submitting the following form: • Form GD2 - “Application for Admittance of Gas” The DR shall conduct the necessary proof test and submit the completed Form GD3 “Certificate of Proof Test” and request for interim admittance of gas immediately prior to the Transporter connecting the Gas Installation to the gas pipeline network and admitting gas into the Gas Installation up to, but excluding, the Meter Installation. Upon successful interim admittance of gas, the Transporter shall issue the “Statement of Interim Admittance of Gas”. Thereafter, the DR shall proceed to purge and commission the Gas Installation up to, but excluding, the Meter Installation. Natural Gas Connection Policy and Procedure Updated 1 Apr 24 Page 8 The Transporter shall issue the “Statement of Admittance of Gas” upon certification by the DR of successful purging and commissioning of the Gas Installation up to the Meter Installation. 2.5 Apply for Supply and Gas Turn On The applicant shall liaise with the Shipper/Retailer to carry out gas turn-on when the installation/equipment and the site are ready to receive gas. Transmission Connection Where the Meter Installation is owned by the Transporter, the Applicant/DR shall submit Form GT4 “Authorisation to Turn on Gas Meter Control Valve” to instruct the Transporter to open the Gas Meter Control Valve for gas turn-on from the Meter Installation to the appliances/equipment. For purging of the Meter Installation and gas turn on, the Shipper shall nominate for gas flow in accordance to Gas Network Code. Distribution Connection The Retailer shall carry out gas turn-on from the Meter Installation up to the appliances/equipment. The applicant is advised to refer to the Retailer’s Handbook on Gas Supply for the latest procedures. A summary of the procedures is shown below. • The DR shall: • certify completion and successful testing of the Consumer’s Internal Pipe; and • apply to the Retailer for connection and gas turn-on up to the appliances/equipment when the Consumer’s Internal Pipe is ready to receive gas. • The Retailer shall: • ensure appropriate tests, before and after the installation of the meter, are performed on the gas installation from and including the meter to the gas appliance before the as supply is turned on at the relevant Gas Meter Control Valve; • arrange for the connection of the Consumer’s Internal Pipe to the outlet of the Meter Installation thereafter; and • issue the “Statement of Turn-on of gas” to the applicant. Natural Gas Connection Policy and Procedure 3. Guidelines for Other Applications 3.1 Apply for Replacement, Addition & Alteration Works Updated 1 Apr 24 Page 9 Any application for replacement of, or addition or alteration to, the gas installation or gas fitting located from the GSIV to (and including) the Meter Installation, where applicable, shall be made by the applicant through the Shipper/Retailer to the Transporter’s email address in Section 1.5. 3.2 Apply for Disconnection An application to disconnect a gas installation or gas fitting from a gas pipeline network shall be made by the responsible person to the Transporter in the following instances: • When the gas supply to the premises has been discontinued; or • When the supply of gas is no longer required; or • When the premised are undergoing renovation or demolition and gas supply has to be disconnected for safety reasons. Any application for the disconnection of the gas installation or gas fitting shall be made to the Transporter’s email address in Section 1.5. 3.3 Apply for Re-connection Any application for the re-connection of the gas installation or gas fitting shall be made to the gas transporter only when the applicant has rectified the defects on the gas installation/fitting. The application should be made through the Shipper/Retailer via the Transporter’s Portal. The Transporter shall respond to the Shipper/Retailer on the outcome of the application within 14 days from the date of receipt of the application. 3.4 Other Applications The applicant is advised to consult with the Transporter if it has a request for gas connection that has not been covered in the procedures above. The applicant shall send its request to the Transporter’s email address in Section 1.5. Natural Gas Connection Policy and Procedure Updated 1 Apr 24 Page 10 4. Charges 4.1 Connection Policy The cost to connect a customer’s gas installation or gas fitting to the Transporter’s gas pipeline network varies from case-to-case, due to the proximity of the customer’s location and the cost of the materials and services required for the gas connection. Where possible, the Transporter will envisage to propose the most cost-effective connection to the applicant. 4.2 Connection Charge The connection charge payable for all gas connection applications is the sum of the project cost less the deductible cost, subject to a minimum connection charge of zero. The description of each of the cost components are shown below. (1) Project cost All costs related to the provision of gas connection from the Transporter’s gas pipeline network to the GSIV, including the Meter Installation (where applicable). (2) Deductible cost The Transporter’s investment value based on the committed gas demand from the applicant for the new gas connection. For distribution connections, the investment value is derived based on the net present value of the 5-Year revenue of the average consumption for each consumption category (see Appendix 8). For transmission connections, the connection charges are calculated individually on a case-bycase basis. In addition, a Last Mile Connection Charge (“LMCC”) will be levied to recover the cost of the “last mile” connection of the gas installation to the GSIV from the applicant. The natural gas transmission/distribution connection deductible cost, LMCC and unit rates used in the determination of the transmission/distribution pipeline estimated capital investment shall be reviewed and adjusted when deemed necessary by the Transporter. The Transporter reserves the right to review the connection charge paid for any new connection and seek reimbursement for the first 5 years under-recovered revenue from the Shipper/Retailer if the actual gas consumption after 5 years of operation is more than 10% below the projected gas demand declared during application. Natural Gas Connection Policy and Procedure Updated 1 Apr 24 Page 11 5. Unauthorised Connection and Supply of Gas In accordance with the Gas Act, any person who: • lays or causes to be laid gas pipe or fitting to connect to the gas network belonging to or managed by the Transporter without consent of the Transporter; • fraudulently abstracts, uses or consumes the supply of gas; • tempers any gas meter shall be guilty of an offence and shall be liable on conviction to a fine or imprisonment, or both. The Transporter may disconnect the premises of, or the gas retailer may discontinue supply of gas to the premises of, the person. Natural Gas Connection Policy and Procedure Updated 1 Apr 24 Page 12 6. Appendices Appendix 1 – Demarcation of responsibility Natural Gas Connection Policy and Procedure Appendix 2 – Transmission Connection Flow Chart Updated 1 Apr 24 Page 13 Start Responsible person applies for connection through Shipper via e-Business portal • Form GT1 • Connection Point Plan • Customer Project Data Information Is there sufficient existing pipeline capacity? No Shipper may request for issuance of Open Season Invitation Yes Upon approval by EMA, Transporter issue quotation within 21 days, with the following information: • Connection charge • Project lead time Has Shipper paid connection charge? No Works shall not commence. If connection quotation expires, Responsible person to apply for connection again. Yes Project confirmed • Transporter commences permit application, procurement and construction • Consumer engages PE and commence design, procurement and construction • Shipper liaises with consumer and Transporter on the project • Shipper applies for transmission network offtake in accordance with GNC. a Yes Is Transporter building the Meter Installation? No b Natural Gas Connection Policy and Procedure Appendix 2 – Transmission Connection Flow Chart (Cont’d) Updated 1 Apr 24 Page 14 a b Transporter designs and constructs Meter Installation PE designs and constructs Gas Fitting and Meter Installation Gas Fitting and Meter Installation and site ready to receive gas Gas Fitting and Meter Installation and site ready to receive gas PE applies for gas admittance • Form GT2 PE applies for gas admittance • Form GT2 PE conducts proof test immediately prior to gas admittance • Form GT3 PE conducts proof test immediately prior to gas admittance • Form GT3 Transporter issues “Statement of Interim Admittance of Gas” and PE proceed to purge and commission up to, but excluding, the Meter Installation Transporter issues “Statement of Interim Admittance of Gas” and PE proceed to purge and commission up to, but excluding, the Meter Installation Transporter purges and commissions Meter Installation Transporter issues “Statement of Admittance of Gas” Transporter issues “Statement of Admittance of Gas” Consumer instruct Transporter to open Gas Meter Control Valve for gas turn on • Form GT4 Consumer proceed to perform gas turn on End Natural Gas Connection Policy and Procedure Appendix 3 – Transmission Connection Application Forms Updated 1 Apr 24 Page 15 S/No. Form No. Description 1 GT1 Application for Gas Transmission Connection 2 GT2 Application for Admittance of Gas 3 GT3 Certificate of Proof Test 4 GT4 Authorisation to Turn On Gas Meter Control Valve Natural Gas Connection Policy and Procedure Appendix 4 – Distribution Connection Flow Chart Updated 1 Apr 24 Page 16 Start Responsible person applies for connection through a Retailer • Form GD1 • Connection Point Plan Transporter notifies Retailer within 14 days, applicable connection charge, lead time and other relevant information Has Retailer paid connection charge? Yes No Works shall not commence. If connection quotation expires, Responsible person to apply for connection again. Project confirmed • Transporter commences permit application, procurement and construction • Retailer liaises with consumer/DR and Transporter on the project • Retailer’s appointed Shipper applies for distribution network offtake in accordance with GNC. • DR designs and constructs gas installation from GSIV to Meter Installation a Natural Gas Connection Policy and Procedure Appendix 4 – Distribution Connection Flow Chart (Cont’d) Updated 1 Apr 24 Page 17 a Gas Installation up to the Metering Installation and the site ready to receive gas DR/ Consumer applies for gas admittance • Form GD2 DR conducts proof test immediately prior to gas admittance • Form GD3 Transporter issues “Statement of Interim Admittance of Gas” and DR proceed to purge and commission up to, but excluding, the Meter Installation Transporter issues “Statement of Admittance of Gas” End During Gas Turn-on, where applicable, the Retailer may authorise the Transporter to operate the Meter Control Valve via Form GD4 Natural Gas Connection Policy and Procedure Appendix 5 – Distribution Connection Application Forms Updated 1 Apr 24 Page 18 S/No. Form No. Description 1 GD1 Application for Gas Distribution Connection 2 GD2 Application for Admittance of Gas 3 GD3 Certificate of Proof Test 4 GD4 Authorisation to Turn On Gas Meter Control Valve Natural Gas Connection Policy and Procedure Appendix 6 – Reference Rates for Transmission Project Updated 1 Apr 24 Page 19 This sets out a non-exhaustive list of the main cost drivers and the corresponding unit rates used in the estimation of the capital investment for a new transmission pipeline. For the avoidance of doubt, the information set out here is provided solely for reference only and is subject to changes in actual contract rates. S/No. Description Size 1 2 3 Laying of underground steel pipeline ($/m) Boring and installation of concrete pipe sleeve Pipe jacking and pipeline ($/m) Construction of jacking and receiving pit ($/pair) Unit Rate ($) excl. GST Unit Rate ($) incl. 9% GST 300mm 6,200 6,758 - 8,500 9,265 - 1,013,000 1,104,170 4 Installation of underground valve ($/set) 300mm 315,000 343,350 5 6 Electrical and Instrumentation Hot tapping works Installation of surveillance system, SCADA RTU and Security RTU ($/set) Tee-off from existing 700mm dia pipeline ($/job) - 787,000 857,830 300mm 177,000 192,930 Note: • The amount of LTA road opening charges may vary due to the scope of the transmission project. For better clarity, please refer to LTA’s website for the charging methodology for LTA road opening charges. • Figures may not reflect the full GST effect due to rounding. Natural Gas Connection Policy and Procedure Appendix 7 – Reference Rates for Distribution Project Updated 1 Apr 24 Page 20 This sets out a non-exhaustive list of the main cost drivers and the corresponding unit rates used in the estimation of the capital investment for a new distribution pipeline. For the avoidance of doubt, the information set out here is provided solely for reference only and is subject to changes in actual contract rates. S/N o. Description Size Unit Rate ($) excl. GST Unit Rate ($) incl. 9% GST 1 Supply and Laying of PE pipes and fittings ($/m) 315mm 860 938 2 Connection to existing pipes ($/job) 315mm 12,900 14,601 3 Installation of Valve ($/job) 300mm 7,800 8,502 4 Reinstatement of rigid pavement / concrete panel ($/m 2 ) 480 524 5 Milling and Patching of road (min 250m 2 ) ($/m 2 ) 31 34 Note: • The amount of LTA road opening charges may vary due to the scope of the transmission project. For better clarity, please refer to LTA’s website for the charging methodology for LTA road opening charges. • Figures may not reflect the full GST effect due to rounding. Natural Gas Connection Policy and Procedure Updated 1 Apr 24 Page 21 Appendix 8 – Deductible Component for Natural Gas Distribution Connection (wef 1 Apr 24) c = Consumption per Annum (MMBtu) Distribution connection within JIT ($) Distribution connection outside JIT ($) c ≤ 5,000 nil nil 5,000 < c ≤ 15,000 80,000 185,000 15,000 < c ≤ 25,000 160,000 365,000 25,000 < c ≤ 35,000 235,000 550,000 35,000 < c ≤ 45,000 315,000 735,000 45,000 < c ≤ 55,000 395,000 915,000 55,000 < c ≤ 65,000 475,000 1,100,000 65,000 < c ≤ 75,000 550,000 1,285,000 75,000 < c ≤ 85,000 630,000 1,465,000 85,000 < c ≤ 95,000 710,000 1,650,000 95,000 < c ≤ 105,000 790,000 1,835,000 105,000 < c ≤ 115,000 865,000 2,015,000 115,000 < c ≤ 125,000 945,000 2,200,000 125,000 < c ≤ 135,000 1,025,000 2,385,000 135,000 < c ≤ 145,000 1,105,000 2,565,000 145,000 < c ≤ 155,000 1,180,000 2,750,000 155,000 < c ≤ 165,000 1,260,000 2,935,000 Beyond 165,000 1,295,000 2,970,000

Volunteers from SunCare SG guiding beneficiaries in an “ocean clean-up” game at its Children’s Day event in Punggol on Oct 4. The $1 million donation from utilities provider SP Group, which will be disbursed over three years, will go towards the charity’s initiatives such as refurbishing homes and providing nutritious food for children. ST PHOTO: JASON QUAH SP Group donates $1m to charity supporting kids from lower-income families Claudia Tan When their eldest son was four and showing signs of speech delay, Mr Muhammad Hafiz Sapeh, who is in his 30s, and his wife worried that the boy would struggle to keep up with his peers in school. To help him, a social worker recommended that the couple send him for reading classes at SunCare SG every Saturday. Now seven, Muhammad Adam Qayyum Muhammad Hafiz, is one of 200 children receiving support from SunCare SG, a charity that helps children and young people. On weekdays, he attends You Shine, an after-school programme that includes games, arts, sports and literacy classes. Adam is also a mentee under You Power, a mentoring programme that takes place on Saturdays. The programmes are free and open to all children who require help. Since joining SunCare SG’s programmes three years ago, Adam has become more confident in his speech and has made vast improvements in his schoolwork. He has also become more outgoing and bubbly, said his mother Nur Adilah Zuraime, who is in her 20s. During a SunCare SG Children’s Day event on Oct 4, Adam proudly told reporters of his aspiration to become a police officer one day. Besides helping Adam with literacy, SunCare SG has also helped the family of six by providing necessities such as milk powder and diapers. It has also improved their living conditions by providing home upgrades such as a bunk bed and an air-conditioning unit. “Three of our children have eczema, which flares up whenever the weather gets very hot,” Madam Adilah said. “We tried using several fans to (alleviate their condition), but that doesn’t really work.” With the provision of these items, Mr Hafiz hopes that his family’s quality of life will improve. The bunk bed allows Mr Hafiz, who previously slept in the living room, to join his wife and children in the sole bedroom. To assist more families such as Mr Hafiz’s, utilities provider SP Group donated $1 million to Sun- Care SG to support its initiatives in improving the lives of lower-income families. The announcement was made during a Children’s Day event at the Lighthouse, a pop-up run by SunCare SG at Block 211A Punggol Walk. Deputy Prime Minister Gan Kim Yong and Senior Minister of State for National Development Sun Xueling attended the event to witness the presentation of the donation to SunCare SG. The money, which will be disbursed over three years, will go towards the charity’s initiatives such as refurbishing homes and providing nutritious food for children. Mr David Ong, a board member of SunCare SG, said: “It could be as basic as painting, furnishing or providing them with a mattress.” The aim of these improvements is to make the homes of beneficiaries more conducive places to live in, he added. The funds will also be used to help parents upskill, enabling them to get better jobs to support their families. One such beneficiary is Mr Soo De Nian, 33, who is the sole breadwinner of his family of six. His wife Eileen Ho, 34, is a homemaker who takes care of their four children, aged between one and nine. Mr Soo is currently working as a food delivery rider. With support from SunCare SG, he is now enrolled in a course aimed at preparing him for a role in food and beverage operations. Their eldest daughter Deborah attends the You Power and You Shine programmes and is also part of You Sparkle, the charity’s community choir. Ms Sun said: “At Lighthouse, we believe in having meaningful activities where children can come together, play, make friends and (be able) to talk to people about their feelings and regulate their emotions so they grow up strong, healthy and happy. “So I’m very grateful today that we have SP Group joining us in this endeavour, and through their donation of $1 million to SunCare SG, we are able to continue our programmes here.” claudiatan@sph.com.sg

Ground feedback, digital tools: How she helps 8,000 workers end their day safely RELIABILITY Yuan Yinxi (right), an SP Group safety manager works closely with site teams (seen here starting their day with a safety pledge), to champion ground-up safety practices and ensure everyone returns home safely. Behind Singapore's reliable energy networks is a dedicated team ensuring that every technical officer, engineer and contractor returns home safely after a day’s work.   ​From supervising a team that monitors site activities to holding regular dialogues with contractors, SP’s Senior Manager Yuan Yinxi and Group Safety and Health team help to instil a strong safety culture and ensure strict safety protocols are uphelp, in order to protect our people, customers, contractors and the public. Yinxi and the team also collaborated with SP’s digital team to develop the SAFE365 app – streamlining daily site operations and further enhancing on-site safety. Read more here. - 30 Jul 2025 TAGS PEOPLE OF SP YOU MIGHT BE INTERESTED TO READ Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on

Consumption_Gas Average consumption of Gas (kWh) Premises Types Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 HDB 1-Room 37 38 35 34 33 35 35 34 35 34 34 39 HDB 2-Room 38 40 37 34 34 36 36 34 35 35 35 37 HDB 3-Room 53 56 50 48 47 51 51 49 50 49 49 51 HDB 4-Room 66 69 62 58 58 62 63 61 62 60 60 63 HDB 5-Room 73 77 68 64 63 69 70 68 69 66 65 70 HDB Executive 78 82 73 68 68 72 74 72 73 69 68 75 Apartment 94 93 80 76 77 82 86 88 88 85 84 92 Terrace 120 114 93 97 98 98 105 107 108 108 99 108 Semi-Detached 133 130 117 105 115 115 120 117 120 117 115 124 Bungalow 220 234 209 168 197 185 198 206 202 179 195 192

BUILDINGCAREERS / Employer branding key to firm’s success BY REICO WONG C OMPANIES are known to devote much attention and resources to building up their identity and reputation among their business partners and clients, but many often neglect the other side of the coin – branding themselves within the company. After all, employees can be said to be a corporation’s most important stakeholders, without whom it would not be possible to carry out the company’s business. And, given today’s tight labour market where there’s a fierce battle for talent, developing a strong internal brand, or employer brand, can go a long way in helping companies attract and retain top personnel, said human-resource experts. Specifically, companies that invest in positioning themselves as an employer keenly interested in the development and welfare of its employees, and carry out these promises, have seen success. SP Services is a case in point. Mr Melvin Wong, 28, an assistant manager at SP Services’ project-management office, said that he is motivated to stay on with the company after 2 1 /2 years because the management actively creates training and development opportunities for its staff, not just leaving it to chance. While he joined the company as an executive in the firm’s business-development arm, Mr Wong was given the opportunity to move to the regulatory-affairs department just eight months later. He spent 1 1 /2 years there learning about macro issues affecting the company, such as regulatory policies laid down by the Government, and managing corporate profits and losses. Then, just last month, he joined the company’s project-management team on rotation. “Supervisors will have regular sit-down sessions with staff, ask you what you see yourself doing in three to five years’ time, and groom you for it if it’s aligned with organisational goals,” said Mr Wong. “I’m deeply appreciative of this as not all companies have the appetite to let staff explore opportunities laterally. Most prefer to hire individuals with experience in a particular role.” He added that his company strongly encourages work-life balance, and is “very open” to staff coming in slightly later, if necessary, as long as they deliver on their work. “It’s a big relief that they are so flexible as I’m very busy preparing for my wedding in December,” said Mr Wong, who also manages to find time to pursue hobbies like ballroom dancing after work. Besides that, SP Services has in place a strong telecommuting scheme. Its field team starts its assignments from home, instead of having to report to the office first. Technicians and meter readers, for example, receive their assignments through personal digital assistants, saving at least two hours each day in travelling time. A range of employee-support programmes has also been rolled out, including financial assistance for renovation, and subsidies for children’s education, gym memberships and personal-development courses. Mrs Jeanne Cheng, managing director of SP Services, said these are all part of the company’s strategy to help staff feel happy, fulfilled and cared for. “A company’s identity, image and reputation are reflected not only through its products and services. It has to start from within and resonate first with its employees,” she said. “Employees who feel a sense of belonging, ownership and pride will make it their personal mission to be ambassadors of the organisation – not because it is their job, but because they truly feel they are part of the company and want to make a valuable contribution.” This ultimately translates into better customer service, increased customer satisfaction and confidence, and strengthens brand equity, Mrs Cheng added. Mr Josh Goh, assistant director of corporate services at human-resource firm The GMP Group, noted that company culture plays a critical role in establishing an attractive employer brand. “Having a strong corporate reputation does not equate to a strong employer brand,” he said. “Internal practices and policies should be reviewed regularly so that they are kept up-to-date with changing times.” Ms Shauna Li, principal consultant at BrandHub, pointed out that employer branding is not just the responsibility of the human-resource department. The human-resource team needs to have strong connection with the operations team and to have deep understanding of both operational requirements and employee needs. Managers also need to be roped in to ensure that employee-centric policies are carried out and that flexibility is given, she said. “Keeping in touch with company alumni is also very important in terms of word-of-mouth referrals about the company to future employees and potential clients,” said Ms Li. “Opportunities for current staff to interact with alumni is important so that they can learn more about the history of the firm and develop a stronger sense of belonging.” reicow@sph.com.sg Branding: 品 牌 推 广 工 作 pĭn pái tuī guăng gōng zuò Work-life balance: 工 作 与 生 活 的 平 衡 gōng zuò yǔ shēng huó de píng héng Sense of belonging: 归 属 感 guī shŭ găn Referrals: 介 绍 jiè shào THIS SPONSORED PAGE IS BROUGHT TO YOU BY THE GMP GROUP

Media Release Malaysia and Singapore to Conduct Full Feasibility Study for Second Power Interconnection   Singapore, Kuala Lumpur, 17 October 2025 - Tenaga Nasional Berhad (TNB), SP Group and Singapore Energy Interconnections (SGEI), signed a Joint Development Agreement (JDA) today to conduct a full feasibility study for the development of a second electricity interconnection between Peninsular Malaysia and Singapore. This second interconnection, with a potential capacity of up to 2,000 megawatts (MW), aims to enhance energy cooperation between the two countries and expand the capacity for cross-border electricity trade. The interconnection is targeted to commence operations by 2030. The signing ceremony was held on the sidelines of the 43rd ASEAN Ministers on Energy Meeting (AMEM) in Kuala Lumpur, Malaysia. The JDA was signed by Datuk Ir. Megat Jalaluddin Bin Megat Hassan, President / Chief Executive Officer of TNB, Mr Jimmy Khoo, Chief Executive Officer of SP PowerGrid and Mr Ong Teng Koon, Chief Executive Officer of SGEI. Witnessing the signing ceremony was YAB Datuk Amar Haji Fadillah bin Haji Yusof, Malaysia’s Deputy Prime Minister and Minister of Energy Transition and Water Transformation and Dr Tan See Leng, Singapore’s Minister-in-charge of Energy and Science & Technology. With the JDA, all three parties will commence a full feasibility study to ascertain the technical and commercial viability of the second interconnection.  The study will build on the successful pre-feasibility study conducted by SP Group and TNB that was completed in May 2025, which established that there were no technical barriers in implementing a second interconnection. “TNB, Malaysia’s leading electricity utility, is committed to strengthening regional energy cooperation in support of the ASEAN Power Grid (APG). The upcoming feasibility study for the second Malaysia–Singapore interconnection is a crucial step towards expanding cross-border electricity trade. This initiative not only strengthens energy security but also supports Malaysia’s National Energy Transition Roadmap by enabling greater integration of renewable energy,” said Datuk Ir. Megat Jalaluddin Bin Megat Hassan, President/Chief Executive Officer of TNB. “As Singapore’s grid operator, SP Group remains committed to strengthening our power infrastructure to support regional grid connectivity. This study will be the conduit for closer collaboration with Malaysia to enhance energy security through diversified low carbon energy sources,” said Mr Stanley Huang, Group Chief Executive Officer of SP Group. "Singapore Energy Interconnections is pleased to partner with TNB and SP Group to conduct a full feasibility study for a second interconnection to strengthen energy connectivity between Singapore and Malaysia. This collaboration reflects our shared commitment to enable electricity trade and greater grid resilience between both countries," said Mr Ong Teng Koon, Chief Executive Officer of SGEI.     The JDA marks strong progress in the collaboration between Malaysia and Singapore to strengthen bilateral ties and regional power connectivity. The first interconnection between the two countries was established in 1983 with the primary purpose of mutual support, and upgraded in 2022, accommodating bi-directional electricity flows to 1,000 MW. It currently supports two cross-border electricity trade projects – the Lao-PDR-Thailand-Malaysia-Singapore Power Integration Project (LTMS-PIP) and the Energy Exchange Malaysia (ENEGEM) pilot project. The second interconnection will advance the APG vision by strengthening regional grid connectivity and greater cross-border electricity trade. *****  

Singapore Power Wins Smart Grid Project of the Year with Silver Spring Networks Partners Achieve Flexible Countrywide Deployment of 21st Century Energy Infrastructure Through Silver Spring IPv6 Platform with MicroAP Technology Kuala Lumpur, Malaysia – September 12, 2014 – Singapore Power (SP) won the ‘Smart Grid Project of the Year’ award at the Asian Power Awards 2014 today, for its programme with Silver Spring Networks, Inc. (NYSE: SSNI) to enable deregulated energy services in Singapore. This was enabled by SP's successful deployment of a smart infrastructure networking platform, with nation-wide coverage, through Silver Spring’s IPv6 technology. Since April 2014, SP has successfully begun delivering deregulated energy services to 15,000 commercial and industrial (C&I) customers, in support of the Singapore government’s policy to progressively liberalise the retail electricity market. In addition, SP leveraged Silver Spring’s MicroAP Technology and a RF mesh canopy network to reach geographically dispersed customers, and maintain 99.5% meter read success rate. This helps SP ensure reliable communications from anywhere, at all times. “The ‘Smart Grid Project of the Year’ award recognises Singapore Power for delivering reliable and efficient energy services to consumers. Through the deployment of new technology, SP has empowered our customers with more choice and the ability to better manage their energy usage, so as to achieve savings on electricity bills,” said Peter Leong, Managing Director, SP PowerGrid. “Silver Spring Networks is a key partner in the implementation of this country-wide platform. Through such partnerships, Singapore Power can continue to deliver greater value to Singapore consumers.” “We congratulate Singapore Power on today’s win and are happy to partner with them to deploy world-class infrastructure that helps deliver lower prices and greater choice to their customers,” said Eric Dresselhuys, EVP of Global Development and Sales, Silver Spring Networks. “Utilities across Asia can look to Singapore Power as a best practice example for how to deploy smart grid services. Their sophisticated network canopy delivers scalable smart grid and smart city applications to help drive energy efficiency and new services for consumers for years to come.” About Singapore Power Singapore Power Group (SP) is a leading energy utility group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia. More than 1.4 million industrial, commercial and residential customers in Singapore benefit from SP’s world-class transmission, distribution and market support services. The networks in Singapore are amongst the most reliable and cost-effective worldwide. For more information, please visit www.singaporepower.com.sg. About Silver Spring Networks Silver Spring Networks is a leading networking platform and solutions provider for smart energy networks. Silver Spring’s pioneering IPv6 networking platform, with over 19 million Silver Spring enabled devices delivered, is connecting utilities to homes and business throughout the world with the goal of achieving greater energy efficiency for the planet. Silver Spring’s innovative solutions enable utilities to gain operational efficiencies, improve grid reliability, and empower consumers to monitor and manage energy consumption. Silver Spring Networks’ customers include major utilities around the globe such as Baltimore Gas & Electric, CitiPower & Powercor, Commonwealth Edison, CPS Energy, Florida Power & Light, Jemena Electricity Networks Limited, Pacific Gas & Electric, Pepco Holdings, Progress Energy and Singapore Power, among others. To learn more, please visit www.silverspringnet.com. # # # # Forward-Looking Statements This press release contains forward-looking statements about Silver Spring Networks’ expectations, plans, intentions, and strategies, including, but not limited to statements regarding Silver Spring Networks’ engagement with Singapore Power, and the benefits of that engagement to SP and its customers. Statements including words such as "anticipate", "believe", "estimate", "expect" or “future” and statements in the future tense are forwardlooking statements. These forward-looking statements involve risks and uncertainties, as well as assumptions, which, if they do not fully materialize or prove incorrect, could cause our results to differ materially from those expressed or implied by such forward-looking statements. The risks and uncertainties include those described in Silver Spring Networks' documents filed with or furnished to the Securities and Exchange Commission. All forwardlooking statements in this press release are based on information available to Silver Spring Networks as of the date hereof. Silver Spring Networks assumes no obligation to update these forward-looking statements.