AUTHORISATION AND INDEMNITY FORM Section A To be completed by Requestor Date: ______________________ I, _______________________________________________________________________ (Full Name and NRIC/FIN) undersigned Requestor, refer to utilities account no. __________________________________ (the “Account”) I am the: Registered account holder Authorised representative of the registered Account holder Next of kin of the registered Account holder who is deceased Payor of a payment that was made to the Account by mistake I hereby authorise SP Services Ltd to refund/transfer credit/debit balance¹ of $ ________________________ in the Account to the following Recipient: Name: __________________________________________ NRIC/FIN (if applicable): _________________________ Utilities account no. (if applicable): __________________________________________________________________ __________________________________________⁴ Signature of Requestor Section B To be completed by Recipient Date: ______________________ I, ______________________________________________________________________ (Full Name and NRIC/FIN) the undersigned Recipient/authorised representative of the Recipient¹, in consideration of SP Services Ltd acceding to the request set out in Section A, hereby undertake and agree for myself/on behalf of the organisation that I represent: (a) To accept the refund/transfer of the balance to myself/the nominated utilities account (b) To indemnify SP Services Ltd against all liabilities, claims, damages, and losses that may arise out of or in connection with SP Services Ltd acting on the request set out in Section A. I am the _________________________________________² and hereby confirm that I am authorised to represent ________________________________________________________³ on whose behalf I have signed this Section B. __________________________________________⁴ Signature of Recipient/Authorised Representative [1] Delete as applicable. [2] Insert designation of authorised representative, or “NA” if not applicable. [3] Insert name of organisation, or “NA” if not applicable. [4] By submitting this form, I consent to SP Services Ltd collecting, using, and disclosing my personal data as reasonably required to provide services, in accordance with the Personal Data Protection Act and SP Group’s data protection policy. Version 1.0/Dec 25

GRID-TIED PHOTOVOLTAIC (PV) SYSTEM: CHECKLIST AND DECLARATION OF COMPLIANCE TO SP POWERGRID’S (SPPG) TECHNICAL REQUIREMENTS (To be submitted together with CS1 application) PART I: INSTALLATION DETAILS Consumer Name: For official use only Application No. Installation/Premises Address: Electrical Installation License No.: Installation Intake Voltage: Existing Approved Load: kVA Existing Approved PV Capacity: kWp kWac 1 PART II: PV SYSTEM DETAILS PV System Information: Short Circuit Current Contribution: Amps Metering Location Description of Metering Point Point kWp kWac 1 Owner of PV system 2 1 ☐ Consumer ☐ 3 rd party 2 ☐ Consumer ☐ 3 rd party 3 ☐ Consumer ☐ 3 rd party 4 ☐ Consumer ☐ 3 rd party Total 1. Base on inverter AC capacity. 2. If PV is owned by 3 rd party, please state Company Name: PV Inverter(s) Information: Metering Point Brand Model Rated Power (kWac) Quantity PART III: DOCUMENT CHECKLIST Please check the boxes to acknowledge that you have submitted the following documents: � Letter of Consent � Single Line Diagram (SLD) (from PV System to Point of Common Coupling (PCC)) � PQ Compliance Report � Short Circuit Current Contribution Report � Inverter(s) Specifications � Voltage and Frequency Protection Settings � Inverter(s) Type Test Reports (Harmonics, Flicker, DC Injection) � Solar panel(s) Specifications � Isolation Transformer Specifications (if used) � Dynamic Simulation Model (for aggregated capacity ≥10MWac) � Other Supporting Documents (if any) Please submit the following documents to the respective Distribution Network (DN) sections upon commissioning of the PV system. 1) Certificate of Compliance 2) Commissioning Declaration of PV System Page 1 of 3 Ver 5.0 PART IV: TECHNICAL REQUIREMENTS We confirm that the application complies with the following requirements at PCC: 1) Power Quality Voltage at PCC (kV) 0.23 / 0.4 6.6 / 22 66 230 / 400 Total harmonic voltage distortion, VTHD < 5% < 4% < 3% < 1.5% Harmonics Individual harmonic voltage (odd) < 4% < 3% < 2% < 1% Individual harmonic voltage (even) < 2% < 2% < 1% < 0.5% DC Injection Max DC injection per phase < 0.5% of inverter rated output current DC injection is deprecated Voltage Fluctuation Flicker Voltage Unbalance The LEW shall submit technical justification in the PQ compliance report for consideration, if the PV system DC injection at the PCC deviates from this requirement. Percentage difference from nominal voltage < ±3% Short term flicker severity, PST < 1.0 Long term flicker severity, PLT < 0.8 Max ratio of negative phase sequence to positive phase sequence voltage < 1% 2) Protection Abnormal Voltage Response Minimum Holding Time (s) - requirement Minimum Holding Time (s) - settings Maximum Tripping Time (s) - requirement Maximum Tripping Time (s) - setting Voltage Range (% of base voltage) V < 50 50 ≤ V < 88 110 ≤ V < 120 > 0.6 > 2.0 > 1.0 <1.6 < 3.0 < 2.0 The PV system shall also cease to energize the transmission system for faults on the service connection between the PV system to the PCC, and prior to re-closure of the service connection of the transmission system circuit breaker. Abnormal Frequency Response Operating Time Continuous operation Frequency Range (Hz) 47.5 ≤ f <52 47 ≤ f < 47.5 Remain in operation for at least 20s each time frequency falls below 47.5Hz. 3) Reconnection The solar photovoltaic generating unit may reconnect to the transmission system 1 minute after the voltage and frequency at its connection point have recovered and remained within the ranges listed as follows: (a) Frequency within 49.8Hz and 50.2Hz; (b) Transmission network voltage within ±3% of the nominal value or distribution network voltage within ±6% of the nominal value. 4) Inverter Specification Inverter power factor adjust range: 0.9 leading to 0.9 lagging. Reactive power control mode: ☐ Q(V) Control 3 If other mode is selected, please indicate the details: _____________________________________________ 3. For more details on the setting, please refer to “Transmission Code” F12. Page 2 of 3 Ver 5.0 PART V: CHOICE OF BACKUP SCHEME FOR EMBEDDED GENERATION (PV) (Must be filled for Intake Voltage at HT and above) We understand that consumers connected at HT and above with embedded generation (PV) are required to choose a backup scheme 4 for their service connection. Please prepare a Supplemental Agreement for Consumer based on the backup scheme of their choice (please tick one backup scheme): ☐ 1) Summation Scheme (please tick one metering option): ☐ Installation of Summation meters (Where there are no generation meters installed, summation meters will be provided by SPPA) ☐ Generation meters (If generation meters are already installed, there is no need to install additional summation meters as the generation meters can double up as summation meters) ☐ Solar Generation Profile (Applicable for contestable consumers who have embedded generation (PV) below 10 MWac and are registered with SPS/EMC) ☐ 2) Capped Capacity Scheme ☐ 3) Extended Capped Capacity Scheme 4. For more details on backup scheme, please refer to Handbook on “How to Apply for Electricity Connection” (Appendix 39). PART VI: DECLARATION OF COMPLIANCE TO SPPG’S TECHNICAL REQUIREMENTS I, (LEW No.: ), (Name) the undersigned Licensed Electrical Worker (LEW) for the PV installation at the above premises, declare that I have evaluated and confirmed that the PV system complies with the above, including requirements as per “Technical Requirements of Distributed Generation (DG) and New Extra High Tension (EHT) Connection”. Signature: Date: (DD/MM/YYYY) Page 3 of 3 Ver 5.0

SPH Media Limited MCI (P) 002/04/2024 http://www.tamilmurasu.com.sg ����: 1935 �����: ����� �.������ 30 ஏப்ரல் 2024 • ெசவ்வாய் • 60 காசு மரினா ேப குளிரூட்டுக் கட்டைமப்பில் சன்ெடக் சிட்டி மரினா ேபயில் உள்ள ‘எஸ்பி’ குழுமத் தின் மிகப் ெபரிய அளவிலான நிலத்தடி வட்டாரக் குளிரூட்டு முைறயில் சன் ெடக் சிட்டி இைணந்துெகாள்ளவிருக் கிறது. இதன் மூலம், ஏற்ெகனேவ உலகின் அத்தைகய ஆகப் ெபரிய கட்டைமப்பு விரிவைடயவிருப்பதாக ‘எஸ்பி’ குழும மும் சன்ெடக் சிட்டியும் ஏப்ரல் 29ஆம் ேததி கூறின. ஒப்பந்தத்தின்கீழ், ‘எஸ்பி’ குழுமம், சன்ெடக் சிட்டியின் குளிரூட்டு முைற யின் ெசயல்பாட்டுக்குப் ெபாறுப்ேபற்கும். அந்தக் குளிரூட்டு முைற 2027ஆம் ஆண்டுக்குள் மரினா ேப வட்டாரக் குளிரூட்டு கட்டைமப்புடன் ஒருங் கிைணக்கப்படும். ஒேர ஒரு ைமயப்படுத்தப்பட்ட குளிரூட்டுச் சாதனத்ைதக் ெகாண் டுள்ள சன்ெடக் சிட்டியின் குளிரூட்டு முைற, அதன் ஐந்து அலுவலகக் கட்ட டங்கள், சில்லைறப் ேபரங்காடி, மாநாட்டு மண்டபம் ஆகியவற்றுக்குக் குளிரூட்டுச் ேசைவகைள வழங்குகிறது. சன்ெடக் சிட்டி உட்பட, ெசயல்பாட்டில் உள்ள தற்ேபாைதய ஒட்டுெமாத்தக் குளிரூட்டு ஆற்றல் 203,000 ‘ெரஃப்ரிெஜ ரன்ட் டன்’ அளவில் இருக்கும். சிங்கப் பூரில் வட்டாரக் குளிரூட்டுத் தீர்வுகளுக் கான ஆகப் ெபரிய ேசைவ நிறுவனமாக ‘எஸ்பி’ குழுமம் திகழும். வட்டாரக் குளிரூட்டுக் கட்டைமப்பு, ைமயப்படுத்தப்பட்ட குளிரூட்டுச் சாதனங்கைளப் பயன்படுத்தி, கட்டடங் களின் குளிரூட்டுத் ேதைவகைளப் பூர்த்திெசய்கிறது. இதனால் கட்டைமப் பின் உறுப்பினர்கள் தங்கள் ெசாந்தச் சாதனங்கைள வாங்குவதற்கான ேதைவ இருக்காது. குளிரூட்டு வசதிையப் பகிர்ந்துெகாள் வதாலும், எரிசக்திப் பயனீட்ைடச் சாத கமாகப் பயன்படுத்திக்ெகாள்வதாலும், உறுப்பினர்கள் கரிம ெவளிேயற்றத்ைதக் குைறக்கலாம்; ெசலவுகைள மிச்சப்படுத் தலாம்.

Media Advisory Advisory On Scam Email 22 January 2014 There have been reported cases of individuals receiving emails, asking recipients to click on an attached link to view their electricity bill. The Appendix contains a sample.   These email messages are not from SP Services. Recipients should not respond to the email, click on the hyperlink or provide their personal information.   Our investigations show that these emails have been sent randomly including to those who do not have utilities accounts with SP Services. No unauthorised access has been made into our systems. We would like to assure customers that utility accounts and personal information that reside in SP Services’ system have not been compromised.   SP Services has made a police report on the cases that have been brought to our attention.   For enquiries, please contact SP Services at 1800 222 2333 or email spservices@singaporepower.com.sg Issued by: Singapore Power Limited                  10 Pasir Panjang Road #03-01                  Mapletree Business City                  Singapore 117438                  Co. Reg No : 199406577N                  www.singaporepower.com.sg Appendix Scam emails Example 1 Example 2

Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 HDB 1-Room 77.18 78.99 81.28 87.54 87.29 84.83 81.86 87.86 87.69 83.11 84.19 79.07 HDB 2-Room 89.63 91.78 94.78 103.49 102.84 98.53 96.07 102.96 101.39 96.90 97.62 92.27 HDB 3-Room 112.11 115.94 120.33 132.29 128.10 124.29 121.74 129.94 128.83 123.83 123.57 117.18 HDB 4-Room 131.31 137.04 142.66 156.01 153.34 147.42 143.11 152.92 152.86 146.17 146.88 140.21 HDB 5-Room 136.79 144.16 151.97 165.19 162.85 156.27 149.96 161.67 162.41 156.08 156.45 149.31 HDB Executive 153.21 160.98 168.72 184.59 180.19 172.48 168.80 178.86 180.50 172.04 172.61 163.45 Apartment 156.19 163.04 179.66 198.71 191.52 184.01 175.50 181.94 191.11 186.36 183.84 175.37 Terrace 252.25 270.34 290.38 311.38 286.03 283.33 283.80 289.68 301.49 291.00 290.49 277.89 Semi-Detached 324.20 335.52 370.67 392.95 372.29 354.71 361.00 367.73 385.46 366.17 370.19 349.08 Bungalow 650.18 619.13 718.02 776.44 731.30 675.72 711.32 685.95 762.28 719.32 712.26 661.91 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 HDB 1-Room 67.69 69.30 71.92 78.05 78.52 76.28 73.55 78.77 78.62 74.36 75.37 70.55 HDB 2-Room 80.46 82.23 85.21 93.42 93.59 89.84 87.41 93.80 92.26 88.22 88.72 83.62 HDB 3-Room 99.66 102.84 107.06 118.11 115.38 112.09 109.70 116.95 115.78 111.35 111.05 105.02 HDB 4-Room 116.20 120.97 126.03 138.53 137.64 132.74 128.46 137.02 136.76 130.76 131.35 125.25 HDB 5-Room 120.56 126.60 133.43 145.81 145.63 140.07 134.00 144.16 144.59 138.87 139.24 132.77 HDB Executive 135.88 142.35 149.14 163.91 161.79 155.45 151.54 160.36 161.59 153.95 154.44 146.15 Apartment 135.03 140.09 155.96 175.31 171.33 164.80 156.02 161.06 169.18 164.23 161.75 154.01 Terrace 227.31 243.21 259.98 282.50 262.69 259.01 258.83 264.59 274.69 263.93 263.37 250.88 Semi-Detached 295.56 305.12 337.24 359.90 342.81 328.12 331.78 338.46 354.82 336.52 340.26 319.77 Bungalow 597.47 570.77 662.48 717.39 678.65 633.29 661.40 638.62 711.71 667.03 661.57 617.06 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

APPLICATION FOR APPOINTMENT FOR ENERGISATION OF SERVICE CONNECTION To: HOS, Elect Installation From [Name of Design LEW]: Company: SP Services Ltd Company: Email Address: largeinstall@spgroup.com.sg Contact No.: Date: Application No.: MSS A/C No.: Email Address (Design LEW): Email Address (Applicant/Owner: Distributed Generation Capacity (MWac) (if applicable): Approved Load: I would like to make an appointment for energisation of service connection to _________________________________ __________________________________________________________________________________________. (site address) The following documents are attached together with this application. 1) Opening of Account with SP Services Ltd Documents 2) Opening of Account with Electricity Retailer (for contestable consumer) Tick if applicable 3) Confirmation of meters already fixed (for HT and contestable consumer) 4) Electrical Installation Licence issued by EMA 5) Certificate of Compliance (original to be submitted to SPPG’s project officer) 6) Letter from IRAS confirming official address 7) HT Meter installation letter from SPPG Electrical Meters Section 8) Meter Declaration Report (For installation with existing meter) 9) Letter from SPPG confirming Application for De-Energisation/Re-Energisation (ADRE) for existing supply 10) HDB Residential Block Common Services meter: ( KVA) 11) Commissioning of PV system (with Application for Net Export Rebate form etc) 12) Generation Licence (Required for Generation Capacity more than 1 MWac) 13) Others (Please specify) The preferred appointment dates (at least 4 business days) are as follows: 1 st choice: Date: Time: Morning / Afternoon (Please select) 2 nd choice: Date: Time: Morning / Afternoon (Please select) 3 rd choice: Date: Time: Morning / Afternoon (Please select) **Express Appointment Date: Time: Morning / Afternoon (Please select) (less than 4 business days) (Express Meter Installation Fee applies^) Terms and Conditions 1. I will submit the Certificate of Readiness on site, failing which service connection shall not be energised and SPPG & SPPA shall not be liable for any loss arising therefrom. 2. I understand that the date of appointment is subject to confirmation by SP Services Ltd and the appointment date shall not be earlier than 4 business days from this submission date. a. If turn-on appointment is less than 4 business days, payment for express meter installation would apply, subject to availability of resources. Applicant is to check with Electrical Meters Section. b. c. Please note that applications submitted after 11am may only be processed on the next business day. For meter installation queries, please call Electrical Meters Section at 6916 8555. 3. 4. For cancellation of domestic appointments less than 4 business days, retest charges may be imposed. After confirmation of appointment, any request for changes in scheduled date shall only be made by the design/installer LEW via official letter/email to both SP PowerGrid and SP Services. Name & Signature of Design LEW Licence No. Date ^ Refer to Section H of Transmission Service Rate Schedule found at SP Group website > Resources > Electricity Works Dec 2019

Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/shaping-the-evolution-of-electricity-meters-in-the-past-25-years SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Shaping the evolution of electricity meters in the past 25 years RELIABILITY Vice President of SP Services’ Metering Branch Razali Bin Mohd. “If my coral dies, you pay”, is a customer’s comment that 51-year-old Razali Bin Mohd recalls Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/the-doctor-is-in-grid-health-checks-prevent-issues SP Energy HubAnnual ReportReliabilitySustainabilityInnovation The Doctor Is In: Grid Health Checks Prevent Issues RELIABILITY Reading the “pulse” of network equipment, Senior Engineer Dr Lai Kai Xian can tell whether insulation material within the equipment may be breaking down. Like any good Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/38-years-with-SP-Growing-through-Change SP Energy HubAnnual ReportReliabilitySustainabilityInnovation 38 Years with SP: Growing through Change RELIABILITY Maizan Binte Abdullah, Senior Technician from Condition Monitoring (CM), manages a team of 10 to perform health checks across substations in the north of Singapore. Her team collates Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/safeguarding-the-backbone-of-singapores-grid SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Safeguarding the Backbone of Singapore’s Grid RELIABILITY The transmission substations that Kane Neo oversees are key to keeping Singapore powered Kane Neo and his team protect a part of the power world that is invisible to most Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/pushing-boundaries-to-impact-future-generations SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Pushing boundaries to impact future generations RELIABILITY Managing high voltage equipment is all in a day’s work for our senior engineer Tan Jie Yi. She works in the Transmission Operation and Maintenance team, part of the 24/7 Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/planning-for-singapores-long-term-network-reliability SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Planning for Singapore’s Long-Term Network Reliability RELIABILITY When completed by 2019, the underground transmission cable tunnel project will play an integral part of SP Group’s long-term plan to secure reliable and efficient Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/guarding-gas-operations-for-the-nations-power-needs SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Guarding Gas Operations for the Nation’s Power Needs RELIABILITY Ong Sheau Chin at the Sakra Gas Receiving Facility in Jurong Island. Most people associate gas with cooking, so it is easy to underestimate how gas operations impact Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/young-animators-draw-up-gas-safety-tips SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Young Animators Draw up Gas Safety Tips RELIABILITY Working closely with NYP students were SP Group’s gas safety committee and corporate affairs department. The team comprised (first row, from left) SP’s Engineer Lydia Koh, SP’s Senior Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/How-this-grid-doctor-maintains-the-health-of-Singapore-s-electricity-network-so-everything-stays-on How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on RELIABILITY Before adopting new technologies, Eric Lee (front) and his colleagues previously used portable diagnostics tools to detect anomalies in the electrical equipment in substations. SP’s Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/eye-on-the-grid SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Eye on the Grid RELIABILITY Mr Tan Teck Wee, Head, Distribution Control & Customer Service (standing), with Principal Operation Officer Ghazali Bin Mohamed Rahim in the Distribution Control Centre. The ringing of Tan Teck Wee’s phone Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/SP-Group-hosts-energy-leaders-at-the-25th-AESIEAP-CEO-Conference-in-Singapore SP Group hosts energy leaders at the 25th AESIEAP CEO Conference in Singapore RELIABILITY SP hosted more than 200 global energy leaders for the 25th Association of the Electricity Supply Industry of East Asia and the Western Pacific (AESIEAP) CEO Conference, in conjunction with Singapore Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/underground-wonders Underground wonders RELIABILITY Just picture this, to build an underground MRT station in an area with restricted space, cables would have to be diverted temporarily and rediverted again to a permanent corridor when construction is completed,” explains Hasinah Binte Mohamed Amin, Principal Engineer Category: Reliability 1 2 3 4 5 ..... 21

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Eye on the Grid RELIABILITY Mr Tan Teck Wee, Head, Distribution Control & Customer Service (standing), with Principal Operation Officer Ghazali Bin Mohamed Rahim in the Distribution Control Centre. The ringing of Tan Teck Wee’s phone at 1.20am jolted him from his sleep. There was a blackout affecting several areas. In the 30 minutes that Teck Wee, head of SP Group’s Distribution Control & Customer Service, took to get to the control centre at Ayer Rajah, work was already under way to bring supply back up. As the central nervous system of Singapore’s power distribution network, red-coded alarms on the dashboard showed the affected locations. On one wall, screens displayed incident alerts, digital maps and data on energy demand from the 11,000 substations and over 27,000km of cables that make up Singapore’s electricity grid. With various teams working together, power was restored within a few minutes, and Teck Wee was soon on his way home. A 25-year SP veteran, Teck Wee is on standby 24/7. He oversees the work of 95 staff. Apart from the 15 staff who man the control centre around the clock, team members from the Electricity Service Centre receive calls from customers and mobilise officers to attend to supply disruption.  Emergency response makes up the bulk of his team’s work, even if most problems are solved before customers are impacted, explained Teck Wee, who trained as an electrical engineer. Most often, when the alarms go off, it takes less than a minute for the incoming data to be reviewed, a remote restoration attempted, or for supply to be re-routed. A service crew is also dispatched for a manual check. In a supply disruption, staff at the control centre will first try to restore supply through remotely switching to an alternate feed. If this is not possible, it will send out mobile generators to provide temporary power to customers. The team is supported by 20 standby officers deployed in five zones across Singapore. When activated, these standby teams examine and re-condition the substation equipment to rectify the issue.   Technology drives precise and prompt response. Through a combination of sensors, monitors, alarms, micro-processors and a communication network, the control centre team can quickly pinpoint and manage disturbances on the network. Artificial Intelligence helps engineers make faster decisions through diagnostics of incidents to identify causes and possible actions. Supply disruptions could occur for different reasons, such as roadworks which can damage cables, or accidents, says Teck Wee. A rogue snake or monitor lizard sneaking into an over-ground supply box could also cause an outage. Singapore's electricity network ranks top among major cities. Based on a benchmarking report, in 2017, customers in Singapore experienced an average of 0.19 minute of electricity interruption, compared to Osaka’s 5 minutes and London’s 16.70 minutes. Despite that, Teck Wee says every incident is taken seriously, and the teams look closely at ways to prevent it from occurring again. Keeping the nation’s grid going strong is a source of great pride. “Electricity affects quality of life in so many ways and it’s gratifying to know that we can play a part in upholding it for consumers, he said. — 15 May 2019 TAGS PEOPLE OF SPRELIABILITY YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks

Singapore Institute of Power and Gas Power Plant Reliability Course Code: EPG05 SFC-Eligible | Course Reference Number: TGS-2022011358 COURSE OBJECTIVES Upon completion of this course, participants will be able to: • Learn the strategies to enhance power plant reliability • Understand the impact of reliability plan through the stages of power plant’s life cycle • Apply reliability study and improvement measures on major power plant equipment MAIN CONTENTS • Fundamentals of Plant Reliability o Definition & Importance of Plant Reliability o Relationship between Plant Reliability, Availability and Performance o Concepts of Plant Reliability and Factors affecting Plant Reliability • Strategies to enhance Power Plant Reliability o Engineering, operation and maintenance strategies o Importance of the Management in Plant Reliability (Reliability Leadership) • Impact of Reliability plan through the stages of Power Plant’s Life Cycle o Loop Optimization o Construction, plant start-up and running • Reliability Study & Improvement Measure on Major Power Plant Equipment o Critical System & Equipment o Major Mechanical and Electrical Equipment o Control & Instrumentation Equipment • Importance of Cooperation & Coordination between Operations, Maintenance, Reliability Teams • Plant Reliability Improvement Principles/Strategies METHODOLOGY Lecture TARGET AUDIENCE Engineering and technical staff involved in planning, operation, and maintenance in the power plant COURSE DETAILS Duration : 14 hours Mode of Delivery : Face-to-face or Blended (Face-to-face and Synchronous E-learning) Certification : SIPG Certificate of Completion PDU by PE Board : Pending Additional Requirement/s : Not applicable COURSE FEES Full Course Fee : S$1,400 (before GST) For Singapore Citizens/PR (21 – 39 years old) : S$420 (before GST) For Singapore Citizens (40 years old and above) : S$140 (before GST) Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 3.1_0922 Singapore Institute of Power and Gas ADDITIONAL REMARKS • Trainee must attain at least 75% attendance rate and pass the assessment to receive Certificate of Completion and funding grant (if applicable). • Subsidy of up to 70% is applicable for Singapore Citizens, Permanent Residents or Long-Term Visitor Pass Plus (LTVP+) Holders, subject to funding agency’s approval. • Enhanced subsidy of up to 90% is applicable for Singapore Citizens aged 40 years and above, subject to funding agency’s approval. Note that GST payable will be computed from fee after 70% funding. • Professional Development Unit (PDU) is applicable for Professional Engineers registered under the Professional Engineers (PE) Board only. • All published fees are subject to prevailing GST. CONTACT US For more information, please contact SIPG at +65 6916 7930 or email training-institute@spgroup.com.sg. OTHER SIPG COURSES For more courses, visit our website at: https://www.spgroup.com.sg/about-us/training or Scan the QR code below: Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 3.1_0922

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 HDB 1-Room 132 150 152 149 140 151 148 139 142 128 127 121 119 128 136 150 143 150 136 136 144 127 124 119 HDB 2-Room 173 199 199 195 183 198 192 183 186 166 168 161 156 169 181 195 190 195 177 177 188 164 165 158 HDB 3-Room 250 292 285 277 264 283 277 266 266 243 238 231 231 250 265 284 273 280 257 259 271 242 239 231 HDB 4-Room 342 398 396 383 360 385 381 363 365 338 327 320 309 341 363 390 381 388 358 355 377 334 330 322 HDB 5-Room 399 463 466 448 416 447 446 427 429 397 379 374 359 399 425 457 450 459 423 417 444 392 386 378 HDB Executive 489 575 568 544 515 546 548 520 523 481 462 458 445 495 522 562 554 562 520 513 546 478 472 462 Apartment 486 578 573 543 500 513 539 523 519 486 446 419 417 476 516 548 536 541 513 501 538 500 451 429 Terrace 821 957 900 872 838 847 885 851 851 785 747 744 714 775 823 881 848 866 817 818 836 785 734 735 Semi-Detached 1,109 1,254 1,224 1,170 1,128 1,126 1,168 1,137 1,141 1,056 1,000 974 960 1,031 1,080 1,173 1,123 1,121 1,072 1,056 1,107 1,016 951 940 Bungalow 2,146 2,432 2,360 2,266 2,220 2,121 2,347 2,192 2,190 2,012 2,004 1,872 1,904 2,016 2,154 2,244 2,175 2,168 2,190 2,074 2,202 2,040 1,950 1,863 Note: The figures exclude electricity consumption for PAYU customers and customers who are not purchasing electricity at the regulated tariff.