Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 HDB 1-Room 80.39 77.86 77.18 78.99 81.28 87.54 87.29 84.83 81.86 87.86 87.69 83.11 HDB 2-Room 94.79 90.73 89.63 91.78 94.78 103.49 102.84 98.53 96.07 102.96 101.39 96.90 HDB 3-Room 118.49 112.22 112.11 115.94 120.33 132.29 128.10 124.29 121.74 129.94 128.83 123.83 HDB 4-Room 140.04 133.47 131.31 137.04 142.66 156.01 153.34 147.42 143.11 152.92 152.86 146.17 HDB 5-Room 148.87 141.61 136.79 144.16 151.97 165.19 162.85 156.27 149.96 161.67 162.41 156.08 HDB Executive 164.43 154.00 153.21 160.98 168.72 184.59 180.19 172.48 168.80 178.86 180.50 172.04 Apartment 177.46 164.16 156.19 163.04 179.66 198.71 191.52 184.01 175.50 181.94 191.11 186.36 Terrace 276.46 260.00 252.25 270.34 290.38 311.38 286.03 283.33 283.80 289.68 301.49 291.00 Semi-Detached 349.78 325.65 324.20 335.52 370.67 392.95 372.29 354.71 361.00 367.73 385.46 366.17 Bungalow 699.45 627.26 650.18 619.13 718.02 776.44 731.30 675.72 711.32 685.95 762.28 719.32 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 HDB 1-Room 71.86 69.16 67.69 69.30 71.92 78.05 78.52 76.28 73.55 78.77 78.62 74.36 HDB 2-Room 85.94 81.99 80.46 82.23 85.21 93.42 93.59 89.84 87.41 93.80 92.26 88.22 HDB 3-Room 106.15 100.27 99.66 102.84 107.06 118.11 115.38 112.09 109.70 116.95 115.78 111.35 HDB 4-Room 124.99 118.78 116.20 120.97 126.03 138.53 137.64 132.74 128.46 137.02 136.76 130.76 HDB 5-Room 132.27 125.43 120.56 126.60 133.43 145.81 145.63 140.07 134.00 144.16 144.59 138.87 HDB Executive 146.81 137.03 135.88 142.35 149.14 163.91 161.79 155.45 151.54 160.36 161.59 153.95 Apartment 156.79 144.07 135.03 140.09 155.96 175.31 171.33 164.80 156.02 161.06 169.18 164.23 Terrace 251.12 235.05 227.31 243.21 259.98 282.50 262.69 259.01 258.83 264.59 274.69 263.93 Semi-Detached 319.99 297.18 295.56 305.12 337.24 359.90 342.81 328.12 331.78 338.46 354.82 336.52 Bungalow 650.72 578.80 597.47 570.77 662.48 717.39 678.65 633.29 661.40 638.62 711.71 667.03 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

FORM Completion Certificate for Modification of Electrical Installation To: SP Group 2 Kallang Sector Singapore 349277 Attn: SP Services MODIFICATION TO ELECTRICAL INSTALLATION AT ____________________________________________________ ________________________________________________________________________________________ (Address of installation) MSSL Account No.: _______________________ in the name of : __________________________________________________________________________ I, ______________________________ certify that the modification to the above-mentioned electrical installation has been inspected and tested by me in accordance with Singapore Standard CP5: Code of Practice for Electrical Installations, and that to the best of my knowledge and belief the modification summarized below complies with the said Singapore Standard CP5 and the relevant Regulations. Description Lighting points Quantity ____________________ 13 Amp socket outlets ____________________ 15 Amp socket outlets ____________________ Heater Isolator Others (please specify) ____________________ ____________________ ____________________ The said modification has been connected to the supply of electricity on _________________. The existing supply line is adequate for the after diversity maximum demand of the above-mentioned electrical installation. 2. I append below the result of my inspection and test: Incoming supply : PowerGrid Network / Third party electrical installation MCB / Cutout size : _________________ Amp Revenue meter no : _________________ RCCB rating : _________________ Amp/30mA sensitivity Phase to Phase insulation : _________________ Mohm Phase to Earth insulation : _________________ Mohm Neutral to Earth insulation : _________________ Mohm RCCB test satisfactory : Yes/No Polarity check satisfactory : Earth fault loop impedance : Yes/No _________________ ohm Date of inspection/ test : _________________ ________________________________________ __________________ ___________________ Name & Signature of Licensed Electrical Worker Licence No. Date cc Consumer REF: E(EI)Reg7(1) 2104008

The Business Times, Wednesday, August 21, 2013 one taps, Net anti-graft war llow phone tapping itoring as it steps up rate and government the country as much year, a minister said. ONESIA, PAGE 10 Q2 earnings HK$3.02b nment Group, the rator founded by e Woo, reported s above analyst ese tourists boosted A/INDIA, PAGE 12 ie to recognise s Freddie Mac are billions of dollars in the level of loans they carry, a said, adding that the immediately be nise the costs of some CH, PAGE 13 t shortcomings s test responses rve described some omings in banks’ stress tests. It said not taking into bility of falling house ing certain Work on ultra-deep power tunnels to start next year The $2b project to carry high-voltage power cables is on schedule, says SP By RONNIE LIM ronnie@sph.com.sg [SINGAPORE] Work on Singapore’s $2 billion next-generation power network is “on track and on schedule”, says Singapore Power (SP), nine months after starting on the mega project. Two cross-island, ultra-deep tunnels, each to house extra-high voltage power transmission cables, are to be built. Work on them will start in the first quarter of next year, an SP spokesman told BT. But first, work on their Seafront project upper and lower shafts must be completed. In response to BT queries, the spokesman said work on most of the 18 upper shafts will be done by the end of next month; this will be followed by drilling and blasting of the hard rock to build the lower shafts. The tunnels will not encroach on any private properties. An Integrated Data Monitoring System (IDMS) will track the effects of the excavation and tunnelling on the surrounding ground. This is the first time an IDMS of this scale is being used in a construction project here, said the spokesman. Tunnel boring machines, the main components of which are from Japan and Germany, are expected to arrive here from December, in time for the actual tunnelling work from early next year. SP simultaneously started work on the 16.5 km east-west tunnel and the 18.6 km north-south tunnel last December. It carved out the work into six contracts and handed these out only to contractors experienced in tunnel-boring because of the expected complications in building the tunnels. The contractors are Obayashi Corporation, Nishimatsu Construction-KTC Civil Engineering and Construction, Hyundai Engineering & Construction, Samsung C&T Corporation and SK Engineering & Construction. Apart from the depth at which the work will take place, the space down there will offer a tight turning radius of only 75 metres at some points – narrower than the 200 metres in MRT tunnels. Another challenge will come from the varying types of rock below ground. The IDMS will integrate all instrumentation and monitoring data from various sources into a single web-based platform and enable easy access and review of data as construction progresses. The SP spokesman said: “This will ensure that ground settlements, movements and vibrations caused by various underground tunnelling construction activities are monitored to ensure minimal impact on existing adjacent buildings, structures and utilities. It is a proactive approach that will detect problems before they escalate into bigger issues, she added. Measuring 6 metres wide and up to 60 metres deep, the tunnels will accommodate 400 kV power circuits, which can carry the volume of electricity being generated and transmitted today. Singapore had started out with 66 kV high-voltage power circuits, and subsequently upgraded to the current 230 kV ones. The east-west tunnel, running from Ayer Rajah to Paya Lebar, is expected to be completed by 2017; the north-south tunnel, stretching from Gambas to May Road, will be done the following year.

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新 能 源 手 机 应 用 让 用 户 监 测 能 源 用 量 公 众 未 来 可 通 过 手 机 应 用 追 踪 能 源 使 用 量 , 从 而 减 少 碳 足 迹 。 新 能 源 集 团 昨 天 发 文 告 说 , 从 今 年 12 月 起 , 本 地 160 万 个 住 户 和 企 业 将 可 利 用 新 能 源 “SP Utilities” 手 机 应 用 里 的 “ 碳 足 迹 追 踪 器 ” 功 能 , 追 踪 日 常 生 活 的 能 源 使 用 量 , 培 养 节 能 习 惯 , 减 少 碳 足 迹 。 新 能 源 集 团 总 裁 黄 锦 贤 说 : “ 这 项 新 功 能 将 让 用 户 了 解 他 们 的 行 为 如 何 影 响 环 境 , 从 而 改 变 生 活 习 惯 , 迈 向 可 持 续 的 生 活 方 式 。” 应 用 里 的 模 拟 工 具 , 可 根 据 用 户 的 日 常 活 动 计 算 每 日 的 碳 排 放 量 , 包 括 消 费 习 惯 、 交 通 习 惯 及 能 源 使 用 量 等 。 用 户 也 可 通 过 应 用 游 戏 , 与 家 人 和 朋 友 一 起 竞 赛 , 鼓 励 彼 此 实 现 “ 绿 色 目 标 ”。 不 论 公 众 使 用 的 是 哪 个 供 电 商 或 电 表 类 型 , 只 要 拥 有 “SP Utilities” 账 户 就 可 下 载 应 用 , 使 用 “ 碳 足 迹 追 踪 器 ”。 Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction.

The digital board provides real-time figures of a block’s aggregated water and electricity consumption and the resulting carbon emissions generated over the previous 24 hours. PHOTO: TAMPINES TOWN COUNCIL/FACEBOOK ‘Eco boards’ to track utilities usage at five Tampines HDB blocks Rei Kurohi Residents from about 633 households staying in five Housing Board blocks in Tampines can now track their blocks’ utilities usage at “eco boards” installed at their lift lobbies under a pilot programme. The digital boards provide real-time figures of the block’s aggregated water and electricity consumption and the resulting carbon emissions generated over the previous 24 hours. They also offer residents tips on lowering their utilities consumption and will let them take part in energy-saving challenges through competitions with other blocks. Speaking at the launch event yesterday morning at Block 878A in Tampines Avenue 8, Minister for Social and Family Development Masagos Zulkifli said the eco boards are part of the Tampines Town Council’s effort to make the estate Singapore’s first “eco town”. Mr Masagos, who is the MP for the Tampines West ward of Tampines GRC, noted that Singapore is aiming to reduce the amount of water used by households to 130 litres per person daily by 2030, down from the current amount of about 140 litres daily. “To get there, there are a lot of things that need to be done. First, we need to get information to our residents for them to know how they compare with others in terms of usage and what they can do to reduce their water usage over time.” Three other Tampines GRC MPs – Ms Cheng Li Hui, Mr Desmond Choo and Mr Baey Yam Keng – also attended the launch. More eco boards will be installed at five other blocks in Tampines over the next two months under the pilot, which will last about six months. The programme is the result of a partnership between Tampines Town Council and utilities provider SP Group, which designed and developed the boards. Mr Chang Sau Sheong, chief executive of energy tech company SP Digital under SP Group, said during the launch that the boards will complement the SP Utilities app, which was rolled out in 2015 to let consumers track their individual consumption. On top of its main aim to change residents’ behaviour and nudge them to reduce their consumption, the boards will also help the town council and municipal operators improve estate management efficiency by enabling them to monitor utilities used for common areas. This will allow them to pick up any anomalies and react quickly, Mr Chang said. “Today, what they have is end of the month (figures). This is often too late, say, if there’s a leakage in the water supply or some issues with the electricity usage.” rei@sph.com.sg

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 HDB 1-Room 151 148 139 142 128 127 121 119 128 136 150 143 HDB 2-Room 198 192 183 186 166 168 161 156 169 181 195 190 HDB 3-Room 283 277 266 266 243 238 231 231 250 265 284 273 HDB 4-Room 385 381 363 365 338 327 320 309 341 363 390 381 HDB 5-Room 447 446 427 429 397 379 374 359 399 425 457 450 HDB Executive 546 548 520 523 481 462 458 445 495 522 562 554 Apartment 513 539 523 519 486 446 419 417 476 516 548 536 Terrace 847 885 851 851 785 747 744 714 775 823 881 848 Semi-Detached 1,126 1,168 1,137 1,141 1,056 1,000 974 960 1,031 1,080 1,173 1,123 Bungalow 2,121 2,347 2,192 2,190 2,012 2,004 1,872 1,904 2,016 2,154 2,244 2,175 Note: The figures exclude electricity consumption for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

Singapore Institute of Power and Gas Control and Protection of Generator and Turbines Course Code: EPG09 COURSE OBJECTIVES Upon completion of this course, participants will be able to: • Understand the Governing system purpose and definition in power generation plant • Understand the basic control & protection principles of Steam & Gas Turbine and Generators • Apply the recommended operational, testing practices for power plants major equipments • Understand the fundamentals of protection systems implemented in various power plants MAIN CONTENTS • Governing System Purpose & Definition • Types of governors, Low & High Pressure systems • Types of Electronic Controllers (PLC/DCS etc.) • Main Equipment Controls & Interlocks (Typical) • Gas Turbines • Steam Turbines • Generators • Main Equipment Protections (Hydraulic & Electrical) • Gas Turbines • Steam Turbines • Generators • GT & ST Safety Systems • ST Stop & Control Valves and Actuators (Typical) • NEMA Class C & D Governors • Purpose of Droop (% of regulation) and its influence on Electrical Network (Grid) • Load / Speed hunting and Valve Chattering • Governor Deadband / Sensitivity • Effect of Hydrogen purity on Windage losses METHODOLOGY Lecture and case studies TARGET AUDIENCE Engineers & Technical staff who wish to understand controls & protections in power generation plants COURSE DETAILS Duration : 14 hours Mode of Delivery : Face-to-Face Certification : SIPG Certificate of Completion PDU by PE Board : Pending Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0523 Singapore Institute of Power and Gas COURSE FEES Full Course Fee : S$1,400 (before GST) For Singapore Citizens/PR/LTVP+* : S$420 (before GST) For Singapore Citizens (40 years old and above) ADDITIONAL REMARKS : S$140 (before GST) • Trainee must attain at least 75% attendance rate and pass the assessment to receive Certificate of Completion and funding grant (if applicable). • Subsidy of up to 70% is applicable for Singapore Citizens, Permanent Residents or Long-Term Visitor Pass Plus (LTVP+) Holders, subject to funding agency’s approval. • Enhanced subsidy of up to 90% is applicable for Singapore Citizens aged 40 years and above, subject to funding agency’s approval. Note that GST payable will be computed from fee after 70% funding. • Professional Development Unit (PDU) is applicable for Professional Engineers registered under the Professional Engineers (PE) Board only. • All published fees are subject to prevailing GST. CONTACT US For more information, please contact SIPG at +65 6916 7930 or email training-institute@spgroup.com.sg. OTHER SIPG COURSES For more courses, visit our website at: https://www.spgroup.com.sg/about-us/training or Scan the QR code below: Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0523

Cents/kWh MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 APRIL TO 30 JUNE 2021 Singapore, 31 March 2021 – For the period from 1 April to 30 June 2021, electricity tariff (before 7% GST) will increase by an average of 8.7% or 1.77 cents per kWh compared with the previous quarter. This is mainly due to higher cost of fuel for producing electricity by the power generation companies. For details on the four components of the electricity tariff, please refer to Appendix 1: Breakdown of Electricity Tariff. For households, the electricity tariff (before 7% GST) will increase from 20.76 to 22.55 cents per kWh for 1 April to 30 June 2021. The average monthly electricity bill for families living in HDB four-room flats will increase by $5.62 (before 7% GST) (Appendix 3: Average monthly electricity bills of domestic consumers). 30.00 Quarterly Household Electricity Tariff* 25.00 20.00 24.22 23.43 24.24 23.02 19.60 21.43 20.76 22.55 15.00 10.00 5.00 0.00 Jul - Sep 19 Oct - Dec 19 Jan - Mar 20 Apr - Jun 20 Jul - Sep 20 Oct - Dec 20 Jan - Mar 21 Apr - Jun 21 *before 7% GST SP Group reviews the electricity tariffs every quarter based on guidelines set by the electricity industry regulator, Energy Market Authority (EMA). The tariffs shown in Appendix 2 have been approved by the EMA. Issued by: SP Group 2 Kallang Sector Singapore 349277 www.spgroup.com.sg Appendix 1 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: a) Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of fuel and power generation. The fuel cost is the cost of imported natural gas, which is tied to oil prices by commercial contracts. The cost of power generation covers mainly the costs of operating the power stations, such as the manpower and maintenance costs, as well as the capital cost of the stations. b) Network costs (paid to SP Group): This is to recover the cost of transporting electricity through the power grid. c) Market Support Services Fee (paid to SP Group): This is to recover the costs of billing and meter reading, data management, retail market systems as well as for market development initiatives. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q2 2021 TARIFF (before 7% GST) Market Admin & PSO Fee (No Change) 0.06¢/kWh (<1%) MSS Fee (No Change) 0.40¢/kWh (1.8%) Network %) Costs (Increase by 0.33¢/kWh) 5.77¢/kWh (25.6%) Energy Costs (Increase by 1.46¢/kWh) 16.32¢/kWh (72.4%) ELECTRICITY TARIFFS FROM 1 APRIL 2021 LOW TENSION SUPPLIES, DOMESTIC All units, ¢/kWh LOW TENSION SUPPLIES, NON-DOMESTIC All units, ¢/kWh HIGH TENSION SMALL (HTS) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh HIGH TENSION LARGE (HTL) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh EXTRA HIGH TENSION (EHT) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh Existing Tariff (without GST) New Tariff (without 7% GST) Appendix 2 New Tariff (with 7% GST) 20.76 22.55 24.13 20.76 22.55 24.13 8.90 10.90 11.66 13.35 16.35 17.49 17.88 19.54 20.91 11.20 11.85 12.68 0.59 0.59 0.63 8.90 10.90 11.66 13.35 16.35 17.49 17.66 19.32 20.67 11.19 11.84 12.67 0.59 0.59 0.63 7.87 9.33 9.98 11.81 14.00 14.98 16.81 18.42 19.71 11.11 11.74 12.56 0.48 0.48 0.51 AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS TARIFF WEF 1 APRIL 2021 (before 7% GST) Appendix 3 Types of Premises Average monthly consumption per Customer Average Monthly Bill New Average Monthly Bill Average Change in Monthly Bill kWh $(a) $(b) $(b-a) % HDB 1 Room 120.72 25.06 27.22 2.16 8.6 HDB 2 Room 159.38 33.09 35.94 2.85 8.6 HDB 3 Room 227.30 47.19 51.26 4.07 8.6 HDB 4 Room 313.88 65.16 70.78 5.62 8.6 HDB 5 Room 364.22 75.61 82.13 6.52 8.6 HDB Executive 441.10 91.57 99.47 7.90 8.6 Apartment 447.01 92.80 100.80 8.00 8.6 Terrace 723.98 150.30 163.26 12.96 8.6 Semi-Detached 972.75 201.94 219.36 17.42 8.6 Bungalow 1,929.76 400.62 435.16 34.54 8.6 Average 347.74 72.19 78.41 6.22 8.6

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Mobile Generators: Powering Continuity RELIABILITY Mohamed Nasir bin Mohamed Ismail, Technical Officer, Electricity Operations (center) together with Ismet Imran bin Chuma'ing, Senior Technician, Electricity Operations (left) and Mohammad Najib bin Jalil, Technical Officer, Electricity Operations (right) from SP Group's Mobile Generator Unit. When an electrical glitch hit Kian Teck Avenue in Jurong last month, a team from SP Group’s Mobile Generator Unit was charged and ready to roll. In minutes, a mobile generator mounted on a 30-ft trailer left a facility in Pasir Panjang for the site of the incident. The generator carried some 2,000 litres of diesel, enough to power up a housing estate for around eight hours, and up to 40 metres of cable to hook up to a low-voltage (LV) board, which distributes electricity. “We need to always be prepared to provide temporary power,” says Mr Mohamed Nasir bin Mohamed Ismail, 42, a technical officer who is part of the unit. Readiness is key for the Mobile Generator Unit. This begins at 7.30am with a daily “warm up”, conducted by the 10 men on the morning shift. During the one-hour ritual, all the operational mobile generators – the larger ones mounted on fourteen 30-ft trailers, and the smaller ones on seven 20-ft lorries – are started and tested to ensure they are ready to be deployed. The team members also conduct cable insulation tests and checks on their toolboxes and personal protection gear. This enables them to act swiftly and safely, in the event of an electricity disruption. The men, who work on three shifts round the clock, are deployed by SP Group’s Electricity Service Centre in teams of three – a leader, an assistant, and a driver. Mr Nasir, the leader of his team, has been with SP for 21 years, joining right after he completed his National Service in 1998. He studied mechanical engineering at the ITE and plays the role of synchroniser, ensuring that the voltage and frequency of the mobile generator matches that of the grid network. Mr Nasir, who has both a Class 4 and Class 5 driving license, doubles up as a driver, and says navigating these massive vehicles is an exercise that requires both practice and courage. The trailer-mounted mobile generators cannot travel through tunnels, including those on expressways like the MCE, CTE or KPE. The 60km/h speed limit also keeps them in the slowest lanes most of the time. The trailer-mounted generators are part of a fleet of 22 vehicles of different sizes and capacities used for power restoration. “You need to know the quickest alternative route around traffic or restrictions. Outage in Ang Mo Kio and leaving from Pasir Panjang? Alexandra, Farrer, Adam, Braddell, then join the CTE after the tunnel,” Mr Nasir rattles off. The narrow roads in some estates and parked vehicles can also pose problems for the 13 metres by 2.6 metres by 4.3 metres trailers, and it is up to the two men with the driver to recce for a spot to hunker down – which must also be close enough to an electrical room to hook up. While Singapore enjoys one of the lowest occurrences of outages in the world, it is gratifying to be a part of a team that helps “get the lights back on" if supply is disrupted, Mr Nasir says. “We are usually greeted by frustrated faces when we arrive, so seeing them happy again makes us very happy,” he quipped. — 1 May 2019 TAGS PEOPLE OF SPRELIABILITY YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks

SP GROUP SUPPLIER CODE OF CONDUCT Extracted from SP Group’s Anti-Bribery Management System Manual dated 3 September 2020 SUPPLIER CODE OF CONDUCT 1. OBJECTIVE AND SCOPE 1.1 This Supplier Code of Conduct sets out SP Group’s expectations and requirements in relation to doing business with its business associates, such as suppliers, contractors, agents, sales representatives, consultants and others who provide goods or services to SP Group (collectively called “Suppliers”). 1.2 SP Group is committed to doing business and conducting its operations with integrity, honesty and in compliance with all applicable laws and regulations. 1.3 SP Group requires its Suppliers to adopt the same approach when carrying out work on behalf of or providing goods or services to SP Group. SP Group will review its relationships with Suppliers who breach and fail to comply with these requirements. 2. ANTI-BRIBERY & CORRUPTION 2.1 SP Group adopts a zero-tolerance policy towards any form of bribery and corruption. 2.2 In all their interactions and transactions with SP Group, SP Group requires the Suppliers to: 2.2.1 comply with all “Anti-Bribery Laws”, which is defined as: all applicable national, regional, provincial, state, municipal or local laws, rules, regulations, decrees and/or official government orders that prohibit bribery and corruption, such as the Singapore Prevention of Corruption Act (Cap. 241); 2.2.2 never engage in any bribery or corruption; 2.2.3 disclose any actual or potential conflict of interest between the Supplier and SP Group; and 2.2.4 provide full assistance to SP Group regarding any investigation into any breach or alleged breach of Anti-Bribery Laws in relation to the Supplier. 3. COMPLIANCE 3.1 If the Supplier fails to comply with this Supplier Code of Conduct, SP Group may, where applicable, suspend or terminate contract(s) with the Supplier, suspend any payment under contract(s) with the Supplier, report any offence to the appropriate government or regulatory authorities and/or pursue any remedy that is available to SP Group. 3.2 SP Group, in its sole discretion, may debar Suppliers for criminal offences, ethics violations, poor performance, withdrawal of tenders or any other infringements as may be determined by SP Group. Debarred Suppliers will not be allowed to participate in any SP Group tenders during the debarment period. The debarment period typically ranges from 1 to 5 years, depending on the severity of the Supplier infringements. At the end of the debarment period, debarred Suppliers can apply to SP Group’s Procurement department to be qualified as an eligible tenderer again. 1 4. WHISTLEBLOWING POLICY 4.1 Any Supplier who has reason to believe that an SP Group employee, or anyone acting on behalf of SP Group, has engaged or is engaging in bribery, corruption, illegal or any type of unethical behaviour, can promptly report the matter to SP Group's Head of Internal Audit via one of the following communications channels: • Telephone: +65 6684 9178 • Email: whistleblow@spgroup.com.sg • Postal Address: Head, Internal Audit, SP Group, 2 Kallang Sector, Singapore 349277 4.2 A whistle-blowing complaint shall, to the extent possible, include the following information: • Where the whistleblower is employed or whistleblower’s relationship to SP Group; • Date, time & place of the actions/ transactions; • Identity and particulars of the parties involved; • Evidence substantiating the allegations; • Any relevant information concerning the allegations; and • Contact details (to facilitate follow up queries). 4.3 Subject to applicable laws and regulations, SP Group will take reasonable steps to protect the confidentiality and anonymity of the whistleblower consistent with the need to conduct an adequate review. All whistleblowing complaints shall be dealt with independently, fairly and expeditiously. 4.4 SP Group encourages whistleblowers to identify themselves and provide their contact particulars. SP Group is committed to protect whistleblowers under its Whistleblower Policy. Further clarifications are often needed and helpful in facilitating investigations into the whistleblowing complaints. The ability to investigate depends on the sufficiency and quality of the information provided by the whistleblower. 4.5 Except for malicious whistleblowing, a whistleblower who makes a complaint shall be protected against any reprisal. If the results of an investigation show that the whistleblower acted maliciously or did not act in good faith or submits a whistleblowing complaint which he knows to be false, or without a reasonable belief in the truth and accuracy of the information, management will consider and take appropriate actions against the whistleblower. 2 新 加 坡 能 源 集 团 《 供 应 商 行 为 准 则 》 节 选 自 新 加 坡 能 源 集 团 于 2020 年 9 月 3 日 制 定 的 《 反 贿 赂 和 腐 败 管 理 体 系 手 册 》 《 供 应 商 行 为 准 则 》 1. 目 的 和 范 围 1.1 本 《 供 应 商 行 为 准 则 》 规 定 了 新 加 坡 能 源 集 团 对 与 其 业 务 伙 伴 开 展 业 务 的 期 望 和 要 求 , 如 供 应 商 、 承 包 商 、 代 理 商 、 销 售 代 表 、 顾 问 以 及 向 新 加 坡 能 源 集 团 提 供 货 物 或 服 务 的 其 他 企 业 ( 统 称 为 “ 供 应 商 ”)。 1.2 新 加 坡 能 源 集 团 致 力 于 以 诚 信 、 诚 实 以 及 遵 守 所 有 适 用 法 律 法 规 的 原 则 开 展 业 务 和 运 营 。 1.3 新 加 坡 能 源 集 团 要 求 其 供 应 商 在 代 表 其 开 展 业 务 或 向 其 提 供 货 物 或 服 务 时 采 用 一 致 方 法 。 新 加 坡 能 源 集 团 将 审 核 其 与 违 反 和 未 能 遵 守 这 些 要 求 的 供 应 商 的 关 系 。 2. 反 贿 赂 和 腐 败 2.1 新 加 坡 能 源 集 团 对 任 何 形 式 的 贿 赂 和 腐 败 都 采 取 零 容 忍 政 策 。 2.2 新 加 坡 能 源 集 团 要 求 供 应 商 在 与 其 往 来 和 交 易 过 程 中 , 做 到 以 下 几 点 : 2.2.1 遵 守 所 有 “ 反 贿 赂 法 ”, 其 定 义 为 : 遵 守 禁 止 贿 赂 和 腐 败 的 所 有 适 用 的 国 家 、 地 区 、 省 、 州 、 市 或 地 方 法 律 、 规 则 、 条 例 、 法 令 和 / 或 政 府 官 方 命 令 , 如 《 新 加 坡 预 防 腐 败 法 》( 第 241 章 ); 2.2.2 决 不 从 事 任 何 贿 赂 或 腐 败 行 为 ; 2.2.3 披 露 供 应 商 和 新 加 坡 能 源 集 团 之 间 的 任 何 实 际 或 潜 在 利 益 冲 突 ; 以 及 2.2.4 就 与 供 应 商 相 关 的 任 何 违 反 或 涉 嫌 违 反 “ 反 贿 赂 法 ” 的 调 查 , 向 新 加 坡 能 源 集 团 提 供 全 面 协 助 。 3. 合 规 3.1 如 果 供 应 商 未 能 遵 守 《 供 应 商 行 为 准 则 》, 新 加 坡 能 源 集 团 可 在 适 当 的 情 况 下 暂 停 或 终 止 履 行 与 供 应 商 签 订 的 合 同 、 暂 停 支 付 合 同 项 下 的 款 项 、 向 政 府 或 监 管 部 门 报 告 违 反 行 为 和 / 或 寻 求 新 加 坡 能 源 集 团 可 以 采 取 的 救 济 措 施 。 3.2 新 加 坡 能 源 集 团 可 全 权 决 定 因 供 应 商 从 事 刑 事 犯 罪 、 违 反 道 德 规 范 、 表 现 不 佳 、 撤 回 投 标 或 其 认 定 的 任 何 其 他 违 规 行 为 而 禁 止 供 应 商 投 标 。 被 禁 止 的 供 应 商 在 禁 止 期 不 得 参 与 任 何 新 加 坡 能 源 集 团 的 招 标 项 目 。 根 据 供 应 商 违 规 的 严 重 程 度 , 禁 止 期 通 常 为 1 至 5 年 。 禁 止 期 结 束 时 , 被 禁 止 的 供 应 商 可 向 新 加 坡 能 源 集 团 的 采 购 部 门 申 请 再 次 成 为 合 格 投 标 人 。 1 4. 举 报 政 策 4.1 任 何 供 应 商 如 有 证 据 表 明 新 加 坡 能 源 集 团 的 员 工 或 代 表 新 加 坡 能 源 集 团 行 事 的 任 何 人 参 与 或 正 在 参 与 贿 赂 、 腐 败 、 非 法 或 任 何 类 型 的 不 道 德 行 为 , 可 通 过 任 意 以 下 渠 道 立 即 向 新 加 坡 能 源 集 团 的 内 部 审 计 长 报 告 此 事 : • 电 话 :+65 6684 9178 • 邮 箱 :whistleblow@spgroup.com.sg • 邮 寄 地 址 :Head, Internal Audit, SP Group, 2 Kallang Sector, Singapore 349277 4.2 举 报 和 投 诉 的 内 容 应 尽 可 能 包 括 以 下 信 息 : • 举 报 人 的 工 作 单 位 或 举 报 人 与 新 加 坡 能 源 集 团 的 关 系 ; • 行 为 / 或 交 易 发 生 的 日 期 、 时 间 和 地 点 ; • 参 与 方 的 身 份 和 详 细 信 息 ; • 证 实 指 控 的 证 据 ; • 与 指 控 相 关 的 所 有 信 息 ; 以 及 • 联 系 方 式 ( 便 于 后 续 调 查 询 问 )。 4.3 根 据 适 用 的 法 律 法 规 , 为 满 足 充 分 调 查 的 必 要 性 , 新 加 坡 能 源 集 团 将 采 取 合 理 措 施 保 护 举 报 人 的 保 密 和 匿 名 要 求 。 所 有 的 举 报 和 投 诉 都 应 被 独 立 、 公 平 、 及 时 地 处 理 。 4.4 新 加 坡 能 源 集 团 鼓 励 举 报 人 表 明 身 份 , 并 提 供 联 系 方 式 。 新 加 坡 能 源 集 团 致 力 于 根 据 其 《 举 报 人 政 策 》 保 护 举 报 人 。 通 常 需 要 ( 与 举 报 人 ) 进 一 步 澄 清 , 因 其 有 助 于 调 查 举 报 和 投 诉 。 调 查 能 力 取 决 于 举 报 人 所 提 供 信 息 的 数 量 和 质 量 。 4.5 除 恶 意 举 报 外 , 应 保 护 提 出 投 诉 的 举 报 人 免 受 报 复 。 如 果 调 查 结 果 表 明 , 举 报 人 恶 意 行 事 或 未 诚 信 行 事 或 提 交 了 虚 假 的 举 报 和 投 诉 内 容 或 不 能 合 理 判 断 信 息 的 真 实 性 和 准 确 性 , 管 理 层 将 考 虑 并 采 取 合 理 措 施 处 罚 举 报 人 。 2 Ắ Ứ Ử Ủ Ấ Ủ ừ ổ ệ ố ả ố ố ộ ủ Ắ Ứ Ử Ủ Ấ Ụ Ạ ắ Ứ ử ấ ặ ọ ầ ủ ế ệ ớ ố ủ ẳ ạ ư ấ ầ ạ ạ ệ ư ấ ữ ấ ặ ị ụ ọ ấ ế ế ạ ộ ớ ự ự ủ ấ ả ậ ị ệ ầ ấ ụ ế ậ ươ ự ự ệ ệ ặ ặ ấ ặ ị ụ ẽ ạ ố ệ ớ ấ ạ ủ ầ Ố Ố Ộ ộ ụ ượ ố ớ ấ ứ ố ấ ả ươ ị ớ ầ ấ ả ủ ấ ả ậ ố ố ộ ượ ị ấ ả ậ ắ ị ị ị ặ ệ ứ ủ ủ ệ ự ỉ ể ố ặ ị ươ ấ ố ộ ẳ ạ ư ạ ậ ố ươ ờ ự ệ ấ ố ộ ặ ế ộ ấ ộ ợ ự ế ặ ề ẩ ữ ấ ỗ ợ ầ ủ ề ấ ộ ề ề ấ ạ ặ ộ ạ ậ ố ố ộ ế ấ Ủ) ế ấ ủ ắ Ứ ử ủ ấ ể ỉ ặ ấ ứ ợ ồ ớ ấ ỉ ấ ả ợ ồ ớ ấ ấ ạ ủ ặ ơ ẩ ề ợ ặ ổ ấ ệ ắ ụ ể ụ ề ấ ấ ạ ộ ự ạ ạ ứ ệ ấ ồ ơ ầ ặ ấ ạ ể ượ ị ở ấ ị ấ ẽ ượ ấ ấ ầ ủ ờ ị ấ ờ ấ ườ ừ ế ộ ứ ộ ọ ủ ạ ủ ấ ố ờ ạ ấ ấ ị ấ ể ộ ơ ộ ậ ắ ủ ể ề ệ ở ạ ầ ủ ề ệ Ố ấ ấ ể ằ ộ ủ ặ ấ ạ ệ ặ ố ộ ặ ấ ạ ạ ứ ặ ấ ợ ể ấ ề ố ể ộ ộ ủ ộ ề • ệ ạ • • ị ỉ ư ệ ế ạ ố ạ ể ả ồ • ơ ườ ố ượ ể ụ ặ ố ệ ủ ườ ố ớ • ờ ị ể ủ ộ ị • ế ủ • ằ ứ ứ ộ • ấ ế ộ • ế ạ ể ạ ề ệ ậ ợ ấ ế ậ ị ệ ẽ ự ệ ướ ợ ể ả ệ ả ậ ẩ ủ ườ ố ợ ớ ầ ế ầ ủ ọ ố ả ượ ả ế ộ ộ ậ ằ ế ườ ố ấ ệ ủ ọ ế ả ệ ườ ố ố ủ ệ ườ ầ ế ữ ệ ạ ề ệ ậ ợ ộ ề ề ố ả ề ụ ộ ự ầ ủ ấ ượ ủ ượ ấ ở ườ ố ạ ừ ệ ố ườ ố ẽ ượ ả ệ ỏ ấ ự ả ế ế ả ề ấ ườ ố ộ ặ ộ ệ ặ ử ố ế ự ậ ặ ố ưở ợ ằ ự ậ ả ẽ ộ ợ ố ớ ườ ố SP GROUP SUPPLIER CODE OF CONDUCT จรรยาบรรณคู่ค้าของ SP GROUP Extracted from SP Group’s Anti-Bribery Management System Manual dated 3 September 2020 คัดย่อมาจากคู่มือระบบการจัดการต่อต ้านการติดสินบนของ SP Group ลงวันที่ 3 กันยายน 2020 1 SUPPLIER CODE OF CONDUCT จรรยาบรรณคู่ค้า 1. OBJECTIVE AND SCOPE ว ัตถุประสงค์และขอบข่าย 1.1 This Supplier Code of Conduct sets out SP Group’s expectations and requirements in relation to doing business with its business associates, such as suppliers, contractors, agents, sales representatives, consultants and others who provide goods or services to SP Group (collectively called “Suppliers”). จรรยาบรรณคู่ค ้านี้ระบุถึงความคาดหวังและข ้อกาหนดของ SP Group ที่เกี่ยวข ้องกับการท า ธุรกิจกับผู ้ร่วมธุรกิจ เช่น คู่ค ้า ผู ้รับเหมา ตัวแทน ตัวแทนขาย ที่ปรึกษา และฝ่ ายอื่นๆ ที่ท า หน ้าที่จัดหาสินค ้าหรือบริการให ้กับ SP Group (รวมเรียกว่า “คู่ค ้า ”) 1.2 SP Group is committed to doing business and conducting its operations with integrity, honesty and in compliance with all applicable laws and regulations. SP Group มุ่งมั่นที่จะด าเนินธุรกิจและท างานอย่างมีคุณธรรม ซื่อสัตย์สุจริต และปฏิบัติตาม กฎหมายและระเบียบข ้อบังคับที่เกี่ยวข ้องทั้งหมด 1.3 SP Group requires its Suppliers to adopt the same approach when carrying out work on behalf of or providing goods or services to SP Group. SP Group will review its relationships with Suppliers who breach and fail to comply with these requirements. SP Group กาหนดให ้คู่ค ้าของบริษัทใช ้แนวทางเดียวกันเมื่อด าเนินงานในนามของ SP Group หรือจัดหาสินค ้า หรือบริการให ้กับ SP Group และ SP Group จะทบทวนความสัมพันธ์ที่มีกับคู่ ค ้าที่ละเมิดและไม่ปฏิบัติตามข ้อกาหนดเหล่านี้ 2. ANTI-BRIBERY & CORRUPTION การต่อต้านการติดสินบนและการทุจริต 2.1 SP Group adopts a zero-tolerance policy towards any form of bribery and corruption. SP Group ใช ้นโยบายจัดการการติดสินบนและการทุจริตทุกรูปแบบขั้นเด็ดขาด 2.2 In all their interactions and transactions with SP Group, SP Group requires the Suppliers to: ในการติดต่อทางธุรกิจและการท าธุรกรรมทั้งหมดกับ SP Group สิ่งที่ SP Group กาหนดให ้กับ คู่ค ้าคือ: 2.2.1 comply with all “Anti-Bribery Laws”, which is defined as: all applicable national, regional, provincial, state, municipal or local laws, rules, regulations, decrees and/or official government orders that prohibit bribery and corruption, such as the Singapore Prevention of Corruption Act (Cap. 241) คู่ค ้าต ้องปฏิบัติตาม “กฎหมายต่อต ้านการติดสินบน” ทั้งหมด ซึ่งมีความหมายว่า คือ: กฎหมายทั้งหมดทั้งในระดับประเทศ ภูมิภาค จังหวัด รัฐ เทศบาลหรือท ้องถิ่น รวมถึงกฎเกณฑ์ ระเบียบข ้อบังคับ พระราชกฤษฎีกา และ/หรือค าสั่งอย่างเป็ น 2 ทางการของรัฐบาลที่ห ้ามการติดสินบนและการทุจริต เช่น กฎหมายป้องกันการ ทุจริตของสิงคโปร์ (บทที่ 241) 2.2.2 never engage in any bribery or corruption; คู่ค ้าต ้องไม่เคยมีส่วนเกี่ยวข ้องในการติดสินบนหรือการทุจริตใดๆ 2.2.3 disclose any actual or potential conflict of interest between the Supplier and SP Group; and คู่ค ้าต ้องเปิดเผยถึงผลประโยชน์ทับซ ้อนที่เกิดขึ้นจริงหรือที่อาจเกิดขึ้นระหว่างคู่ ค ้าและ SP Group และ 2.2.4 provide full assistance to SP Group regarding any investigation into any breach or alleged breach of Anti-Bribery Laws in relation to the Supplier. 3. COMPLIANCE คู่ค ้าต ้องให ้ความช่วยเหลือ SP Group อย่างเต็มความสามารถเมื่อมีการสอบสวน กรณีการละเมิดหรือข ้อกล่าวหาว่ามีการละเมิดกฎหมายต่อต ้านการติดสินบนที่ เกี่ยวข ้องกับคู่ค ้า การปฏิบ ัติตามข้อกาหนด 3.1 If the Supplier fails to comply with this Supplier Code of Conduct, SP Group may, where applicable, suspend or terminate contract(s) with the Supplier, suspend any payment under contract(s) with the Supplier, report any offence to the appropriate government or regulatory authorities and/or pursue any remedy that is available to SP Group. หากคู่ค ้าไม่ปฏิบัติตามจรรยาบรรณคู่ค ้านี้ SP Group อาจระงับหรือยกเลิกสัญญาที่ท าร่วมกับ คู่ค ้า ระงับการชาระเงินใดๆ ภายใต ้สัญญากับคู่ค ้า (ถ ้ามี) รายงานความผิดต่อรัฐบาลหรือ หน่วยงานกากับดูแลที่เหมาะสม และ/หรือด าเนินการแก ้ไขใดๆ ที่ SP Group สามารถท าได ้ 3.2 SP Group, in its sole discretion, may debar Suppliers for criminal offences, ethics violations, poor performance, withdrawal of tenders or any other infringements as may be determined by SP Group. Debarred Suppliers will not be allowed to participate in any SP Group tenders during the debarment period. The debarment period typically ranges from 1 to 5 years, depending on the severity of the Supplier infringements. At the end of the debarment period, debarred Suppliers can apply to SP Group’s Procurement department to be qualified as an eligible tenderer again. SP Group ใช ้ดุลยพินิจของตนแต่เพียงผู ้เดียวในการยุติการท างานกับคู่ค ้าหากคู่ค ้ากระท า ความผิดทางอาญา ละเมิดจริยธรรม ท างานไม่มีประสิทธิภาพ ถอนตัวจากการประกวดราคา หรือการละเมิดอื่นๆ ตามที่ SP Group อาจกาหนด คู่ค ้าที่ถูกสั่งให ้ยุติบทบาทจะไม่ได ้รับ อนุญาตให ้เข ้าร่วมการประมูลใดๆ ของ SP Group ในช่วงระยะเวลาที่ถูกสั่งให ้ยุติบทบาท ระยะเวลาที่ถูกสั่งให ้ยุติบทบาทโดยทั่วไปจะอยู่ในช่วงตั้งแต่ 1 ถึง 5 ปี ขึ้นอยู่กับความรุนแรง ของการละเมิดของคู่ค ้า เมื่อสิ้นสุดระยะเวลาที่ถูกสั่งให ้ยุติบทบาท คู่ค ้าที่ถูกยุติบทบาทสามารถ ยื่นความจ านงกับแผนกจัดซื้อจัดจ ้างของ SP Group เพื่อเข ้าร่วมเป็ นผู ้เสนอราคาที่มีคุณสมบัติ เหมาะสมได ้อีกครั้ง 3 4. WHISTLEBLOWING POLICY นโยบายการแจ้งเบาะแส 4.1 Any Supplier who has reason to believe that an SP Group employee, or anyone acting on behalf of SP Group, has engaged or is engaging in bribery, corruption, illegal or any type of unethical behaviour, can promptly report the matter to SP Group's Head of Internal Audit via one of the following communications channels: คู่ค ้าใดๆ ที่มีเหตุผลให ้เชื่อได ้ว่าพนักงานของ SP Group หรือใครก็ตามที่ด าเนินการในนาม ของ SP Group ได ้มีส่วนร่วมหรือกาลังมีส่วนร่วมในการติดสินบน การทุจริต การท าผิด กฎหมายหรือพฤติกรรมที่ผิดจรรยาบรรณประเภทใดๆ สามารถรายงานเรื่องดังกล่าวต่อหัวหน ้า แผนกตรวจสอบภายในของ SP Group ได ้ทันทีผ่านช่องทางการสื่อสารอย่างใดอย่างหนึ่ง ดังต่อไปนี้: • Telephone: +65 6684 9178 โทรศัพท์: +65 6684 9178 • Email: whistleblow@spgroup.com.sg อีเมล: whistleblow@spgroup.com.sg • Postal Address: Head, Internal Audit, SP Group, 2 Kallang Sector, Singapore 349277 ที่อยู่ทางไปรษณีย์: Head, Internal Audit, SP Group, 2 Kallang Sector, Singapore 349277 4.2 A whistle-blowing complaint shall, to the extent possible, include the following information: ข ้อร ้องเรียนจากการแจ ้งเบาะแสจะต ้องรวมข ้อมูลต่อไปนี้ไว ้โดยละเอียดที่สุดเท่าที่จะท าได ้: • Where the whistleblower is employed or whistleblower’s relationship to SP Group; สถานที่จ ้างงานผู ้แจ ้งเบาะแสหรือความสัมพันธ์ของผู ้แจ ้งเบาะแสกับ SP Group • Date, time & place of the actions/ transactions; วันที่ เวลา และสถานที่เกิดการกระท าความผิด/ธุรกรรม • Identity and particulars of the parties involved; ข ้อมูลระบุตัวตนและรายละเอียดของฝ่ ายที่เกี่ยวข ้อง • Evidence substantiating the allegations; หลักฐานประกอบข ้อกล่าวหา • Any relevant information concerning the allegations; and ข ้อมูลที่เกี่ยวข ้องอื่นๆ ที่เกี่ยวกับข ้อกล่าวหา และ 4 • Contact details (to facilitate follow up queries). รายละเอียดการติดต่อ (เพื่อช่วยให ้ติดตามสอบถามเพิ่มเติมได ้) 4.3 Subject to applicable laws and regulations, SP Group will take reasonable steps to protect the confidentiality and anonymity of the whistleblower consistent with the need to conduct an adequate review. All whistleblowing complaints shall be dealt with independently, fairly and expeditiously. ภายใต ้กฎหมายและระเบียบข ้อบังคับที่เกี่ยวข ้อง SP Group จะด าเนินการตามสมควรเพื่อ รักษาความลับของข ้อมูล และจะไม่เปิดเผยตัวตนของผู ้แจ ้งเบาะแส เพื่อให ้สามารถด าเนินการ ตรวจสอบได ้อย่างครอบคลุม ข ้อร ้องเรียนที่แจ ้งเบาะแสทั้งหมดจะได ้รับการจัดการอย่างอิสระ ยุติธรรม และรวดเร็ว 4.4 SP Group encourages whistleblowers to identify themselves and provide their contact particulars. SP Group is committed to protect whistleblowers under its Whistleblower Policy. Further clarifications are often needed and helpful in facilitating investigations into the whistleblowing complaints. The ability to investigate depends on the sufficiency and quality of the information provided by the whistleblower. SP Group สนับสนุนให ้ผู ้แจ ้งเบาะแสระบุตัวตนและแจ ้งรายละเอียดการติดต่อกลับ SP Group มุ่งมั่นที่จะปกป้องผู ้แจ ้งเบาะแสภายใต ้นโยบายการแจ ้งเบาะแสการกระท าผิดของบริษัท ค าชี้แจงเพิ่มเติมมักจ าเป็ นและเป็ นประโยชน์ต่องานตรวจสอบข ้อร ้องเรียนที่ได ้รับแจ ้งเบาะแส การสอบสวนจะท าได ้ดีมากน ้อยเพียงใดต ้องพิจารณาว่าข ้อมูลที่ผู ้แจ ้งเบาะแสให ้ไว ้นั้นมี เพียงพอและมีคุณภาพหรือไม่ 4.5 Except for malicious whistleblowing, a whistleblower who makes a complaint shall be protected against any reprisal. If the results of an investigation show that the whistleblower acted maliciously or did not act in good faith or submits a whistleblowing complaint which he knows to be false, or without a reasonable belief in the truth and accuracy of the information, management will consider and take appropriate actions against the whistleblower. ยกเว ้นการแจ ้งเบาะแสจากผู ้ไม่ประสงค์ดี ผู ้แจ ้งเบาะแสที่ท าการร ้องเรียนจะได ้รับการคุ ้มครอง จากการตอบโต ้ใดๆ หากผลการสอบสวนพบว่าผู ้แจ ้งเบาะแสกระท าการโดยมีเจตนาร ้ายหรือไม่ ได ้กระท าการโดยสุจริต หรือส่งข ้อร ้องเรียนเพื่อแจ ้งเบาะแสซึ่งตนทราบดีว่าเป็ นเท็จ หรือไม่มี เหตุผลให ้เชื่อในข ้อเท็จจริงและความถูกต ้องของข ้อมูล ฝ่ ายบริหารจะพิจารณาและด าเนินการ ที่เหมาะสมต่อผู ้แจ ้งเบาะแส 5

Media Release Electricity Tariff Revision for the Period 1 April to 30 June 2024 Singapore, 28 March 2024 – For the period from 1 April to 30 June 2024, the electricity tariff (before GST) for households will decrease by 0.3% or 0.10 cent per kWh compared with the previous quarter due to lower energy costs. The average monthly electricity bill for families living in HDB four-room flats will decrease by $0.33 (before GST). *before GST Electricity tariffs (before GST), including tariffs for non-households, will decrease by an average of 0.4% or 0.12 cent per kWh compared with the previous quarter. SP Group reviews the electricity tariffs every quarter based on guidelines set by the electricity industry regulator, Energy Market Authority (EMA). Please refer to Appendix 1 for the components of the electricity tariff, Appendix 2 for the tariffs approved by EMA, and Appendix 3 for the average monthly electricity bills for households. Appendix 1 BREAKDOWN OF ELECTRICITY TARIFF The electricity tariff consists of the following four components: Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of fuel and power generation. The fuel cost is the cost of imported natural gas, which is tied to oil prices by commercial contracts. The cost of power generation covers mainly the costs of operating the power stations, such as the manpower and maintenance costs, as well as the capital cost of the stations. Network costs (paid to SP Group): This is to recover the cost of transporting electricity through the power grid. Market Support Services Fee (paid to SP Group): This is to recover the costs of billing and meter reading, data management, retail market systems as well as market development initiatives. Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system.   Q2 2024 TARIFF FOR HOUSEHOLDS (before 9% GST) Appendix 2 ELECTRICITY TARIFFS FROM 1 APRIL 2024 Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS FOR HOUSEHOLDS TARIFF WEF 1 APRIL 2024 (before GST)