Grab to launch 200 EVs under SP Group partnership from next year Singapore RIDE-HAILING firm Grab will bring in 200 new electric vehicles (EVs) from next year, as part of a partnership with energy utilities provider SP Group. Grab announced on Thursday that the new vehicles will be available through its rental arm, GrabRentals. Under the partnership, Grab’s private-hire car drivers will enjoy preferential rates at SP Group’s electric vehicle charging stations and discounted parking for drivers using the charging stations. The energy utilities provider announced plans in June to introduce a network of 500 fast-charging stations by 2020, with the first 30 to be set up by the end of this year. These will be located in areas such as housing estates, shopping malls, industrial sites and business parks. The Singapore-based ride-hailing firm said it would work with SP Group to study usage patterns of its electric vehicles to improve the accessibility and utilisation of charging stations. Grab said more details regarding cost of charging, as well as the electric vehicle models to be used, will be made known by the end of this year. The firm noted, however, that the model will have a range of 400 km per charge, which allows for a full day of driving on 40 minutes of charging. Mr Goh Chee Kiong, SP Group’s strategic development head, said the partnership with Grab will help “accelerate the wider adoption of EVs in Singapore and support the nation’s efforts to reduce our carbon footprint”. Grab Singapore head Lim Kell Jay “Grab is in a unique position to help drive a cleaner, greener Singapore by encouraging more of our drivers to adopt EVs.” Grab Singapore head Lim Kell Jay said: “With SP joining our consortium of EV partners, Grab is in a unique position to help drive a cleaner, greener Singapore by encouraging more of our drivers to adopt EVs.” While fully-electric cars are already available through Grab, their numbers are not known. Green vehicles have taken off recently, with the number of electric and plug-in hybrid cars at 647 as of last month,up from 137 two years ago. In February, electricity retailer Red Dot Power announced a partnership with Finnish charging technology firm PlugIT to install at least 50 charging stations by the end of next year. Electric car-sharing operator BlueSG aims to build 2,000 charging points by 2020, and make 400 of them available to the public. Taxi giant ComfortDelGro introduced two fully-electric Hyundai Ioniq cabs to its fleet last month as part of a one-year trial, while HDT Singapore Taxi will expand its fully-electric fleet from 100 currently to 800 by July 2022.

Ekonomi & Kerja Akses Percuma SP Group menang tender pertama projek pendinginan daerah di Thailand � � SP Group Electric Car Sep 26, 2023 | 04:05 PM Dapatkan artikel ini untuk diterbitkan semula TENAGA BIJAK: SP Group dan Banpu Next berkata projek itu akan membantu pusat kompleks pemerintah di Bangkok menjimat sekitar $1.6 juta dalam kos elektrik se ap tahun. - Foto SP GROUP Satu usaha sama antara syarikat elektrik dan gas milik negara, SP Group, dengan syarikat penyedia penyelesaian tenaga bijak Thailand, Banpu Next, telah memenangi satu tender untuk mereka bentuk, membina, memiliki dan mengendali sebuah sistem pendinginan daerah di Bangkok. Projek di Pusat Kompleks Kerajaan Zone C di bandar itu menandakan projek pendinginan daerah pertama oleh SP Group di Thailand. Ia akan siap pada tahun depan, lapor The Business Times. Sistem pendinginan daerah itu akan mengendali kapasi pendinginan sehingga 14,000 tan bagi pusat kompleks itu yang mempunyai keluasan lantai kasar (GFA) 660,000 meter persegi. SP Group dan Banpu Next pada Isnin berkata projek itu akan membolehkan pusat kompleks berkenaan menjimatkan sekitar $1.6 juta dalam kos elektrik setahun. Ia juga akan membantu pusat kompleks itu menjimatkan tenaga sebanyak 20 peratus dan mengurangkan pengeluaran sehingga 3,000 tan, se ap tahun. “Ini sama dengan meniadakan sekitar 20,000 kereta enjin pembakaran dalaman (ICE) daripada jalan raya secara terkumpul sepanjang tempoh kontrak selama 20 tahun,” kata kedua-dua syarikat itu. Tender tersebut diberikan oleh Dhanarak Asset Development, sebuah anak syarikat milik penuh Kementerian Kewangan Thailand. Kedua-dua syarikat itu menambah usaha sama mereka akan menyediakan air dingin yang cekap tenaga dan mampu dihasilkan kepada rangkaian bangunan dalam komplek tersebut menerusi sistem pendinginan itu, dan memasang sebuah stesen pengecas kenderaan elektrik Uji pengetahuan anda dalam bahasa Melayu (EV) di fasili itu. Teka Kata

MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 OCTOBER TO 31 DECEMBER 2019 Singapore, 30 September 2019 – For the period from 1 October to 31 December 2019, electricity tariffs (before 7% GST) will decrease by an average of 3.3% or 0.79 cent per kWh compared with the previous quarter. This is mainly due to the lower cost of natural gas for electricity generation compared with the previous quarter. For households, the electricity tariff (before 7% GST) will decrease from 24.22 to 23.43 cents per kWh for 1 October to 31 December 2019. The average monthly electricity bill for families living in fourroom HDB flats will decrease by $2.84 (before 7% GST) (see Appendix 3 for the average monthly electricity bill for different household types). Cents/kWh 25.00 24.00 23.00 22.00 21.00 20.00 19.00 18.00 17.00 16.00 15.00 Quarterly Household Electricity Tariff* 24.13 23.65 23.85 24.22 23.43 22.79 22.15 21.56 Jan - Mar '18 Apr - Jun '18 Jul - Sep '18 Oct - Dec '18Jan - Mar '19 Apr - Jun '19 Jul - Sep '19 Oct - Dec '19 *before 7% GST SP Group reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs given in Appendix 1 have been approved by the EMA. Issued by: SP Group 2 Kallang Sector Singapore 349277 www.spgroup.com.sg ELECTRICITY TARIFFS FROM 1 OCTOBER 2019 LOW TENSION SUPPLIES, DOMESTIC All units, ¢/kWh LOW TENSION SUPPLIES, NON-DOMESTIC All units, ¢/kWh HIGH TENSION SMALL (HTS) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh HIGH TENSION LARGE (HTL) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh EXTRA HIGH TENSION (EHT) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh Existing Tariff (without GST) New Tariff (without 7% GST) Appendix 1 New Tariff (with 7% GST) 24.22 23.43 25.07 24.22 23.43 25.07 8.90 8.90 9.52 13.35 13.35 14.28 21.74 20.85 22.31 13.26 12.71 13.60 0.59 0.59 0.63 8.90 8.90 9.52 13.35 13.35 14.28 21.52 20.63 22.07 13.25 12.70 13.59 0.59 0.59 0.63 7.87 7.87 8.42 11.81 11.81 12.64 20.60 19.72 21.10 13.15 12.60 13.48 0.48 0.48 0.51 Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: a) Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of fuel and power generation. The fuel cost is the cost of imported natural gas, which is tied to oil prices by commercial contracts. b) Network costs (paid to SP PowerAssets): This fee is reviewed annually. c) Market Support Services Fee (paid to SP Services): This fee is reviewed annually. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q4 2019 TARIFF (before 7% GST) Market Admin & PSO Fee (No Change) 0.06¢/kWh (<1%) MSS Fee (No Change) 0.40¢/kWh (1.7%) %) Network Costs (No Change) 5.44¢/kWh (23.2%) Energy Costs (Decrease by 0.79¢/kWh) 17.53¢/kWh (74.8%) Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF WEF 1 OCTOBER 2019) (before 7% GST) Types of Premises Average monthly consumption per Customer Average Monthly Bill New Average Monthly Bill Average Change in Monthly Bill kWh $(a) $(b) $(b-a) % HDB 1 Room 132.97 32.21 31.15 (1.06) (3.3) HDB 2 Room 177.29 42.94 41.54 (1.40) (3.3) HDB 3 Room 266.85 64.63 62.52 (2.11) (3.3) HDB 4 Room 360.21 87.24 84.40 (2.84) (3.3) HDB 5 Room 418.89 101.46 98.15 (3.31) (3.3) HDB Executive 514.40 124.59 120.52 (4.07) (3.3) Apartment 525.16 127.19 123.04 (4.15) (3.3) Terrace 831.75 201.45 194.88 (6.57) (3.3) Semi-Detached 1,082.01 262.06 253.51 (8.55) (3.3) Bungalow 2,114.09 512.03 495.33 (16.70) (3.3) Average 413.12 100.06 96.79 (3.27) (3.3)

FORM CS/5 Application for Inspection of Electrical Installation To: FOR OFFICIAL USE SP Services Ltd 2 Kallang Sector Application No.: Singapore 349277 PART I I/We, # Mr/Mrs/Miss/Messrs ___________________________________________________________________________ ( # delete as appropriate) (name of applicant/company) Utility Account No: __________________________________________________________________________________ request you to provide an electrical installation inspection and install Details of my/our application are as follows: (Please fill in the appropriate box below) kWh meter. (Please tick if meter is required) An application for electricity supply service has been submitted earlier and approved. SP Services Application Reference No is: _______________________________________ OR This is a new application with details as given in Part II by my/our Licensed Electrical Worker undertaking the project. (Form CS/3 or CS/3H shall be attached for supply connection from landlord’s or HDB’s electrical installation.) My/Our particulars: UEN No.: ___________ or NRIC No.: Note : Please state the last 4 characters (i.e. last three digits and alphabet) of NRIC / FIN / passport or other personal identification number. Name of Authorised Person for Company: _________________________________________________________________ (if applicable) Forwarding Address: ________________________________________________________________________________ ________________________________________________________ Postal Code: ______________ Tel: ___________________ Email Address: ___________________ Mobile Phone: __________________ --------------------------------------------------- -------------------------------------------- Signature of Applicant Date __________________________________________________________________________________________________ PART II (INSTALLATION DETAILS - To be completed by Licensed Electrical Worker if there is no application submitted earlier) Project Description: __________________________________________________________________________________ Site Address: ________________________________________________________________ Postal Code: _____________ Type of Application (Please tick the appropriate boxes) New Supply Temporary Supply Upgrading of Supply Downgrading of Supply Extension Rewiring Replacement of Switchboard/Switchgear Amalgamation Shifting of Meter Conversion to Master/Sub Metering Scheme Other Services (Please specify) ……………………………………………………………………………… 310311 Supply SP PowerAssets Landlord’s installation HDB’s installation Public Lighting Network Connection from: installation/mains (Form CS/3 is to be (HDB's endorsement (Form CS/3 PL is to be submitted) is required) submitted) Type of Development: Industrial Commercial Residential Others Metering Scheme: *Master / Sub / Normal (* delete as appropriate) Type of Business (Brief Description): ___________________________________________________________________ Total supply capacity (including existing requirement, if any) 30/40A # 230V 60A/80A/100A # 230V 30A/60A # 400V .............kVA single-phase single-phase three-phase at 400V three-phase ( # delete as appropriate) PART III DETAILS OF PROPOSED INSTALLATION OR EXTENSION. (For HDB residential unit, erasure/amendment to any of the “QTY” figure below is NOT acceptable.) QTY QTY QTY QTY 5A socket outlets 20A SPN ISO Cooker Point Oven Point 13A socket outlets 20A TPN ISO Connection Unit Shaver Unit 15A socket outlets 30/32A SPN ISO Fan Point Urinal Sensor Point 10A SPN/DP ISO 30/32A TPN ISO Hair Dryer Point Washing Machine 10A TPN ISO 60A SPN/DP ISO Hand Dryer Point Water Heater Points 15/16A SPN ISO 60A TPN ISO Lamp points Other Equipment 15/16A TPN ISO Cooker hob point Neon Sign (A completed Certificate of Compliance is required to be submitted if a new meter is required.) Name of LEW : _____________________ LEW Licence No. : _____________ ________________________________ Signature of Licensed Electrical Worker Date: ______________________ Forwarding address (as registered with EMA): _____________________________ Email Address.: ____________________ ___________________________________________________________________ Contact No.: ___________________ Postal Code: ________________ ________________________________________________________________________________________________ PART IV Endorsement by HDB (applicable for HDB residentiaI premises) 1 I have checked the loading of the electrical installation of the abovementioned building/complex and hereby confirm that the abovementioned load requirement can be catered for from the rising/horizontal mains system/main switchboard of the building/complex, and the total approved load to the entire building/complex will not be exceeded. 2 I hereby give consent for the abovementioned customer to tap electricity supply of a capacity indicated above from the rising/horizontal mains system/main switchboard of the building/complex. _______________________________________ Name/Designation/Signature of Authorised Person for and on behalf of Housing & Development Board Date: ___________________ 310311

FORM - P PERMISSION FOR BREAKING OF METER TERMINAL SEALS FOR BULK SHIFTING/ REPLACEMENT OF METERBOARD IN MULTI-TENANTED BUILDING. To: HOS, Elect Installation From [Name of LEW]: Company: SP Services Ltd Company: Email: installation@spgroup.com.sg Email: Date: A/C No.: Office Telephone No.: Handphone No.: Project Description: I, the appointed LEW for the above work, wish to seek the permission of SP Services Ltd to break the meter terminal seal to carry out the * Shifting / Replacement of meterboards at the following premises: ______________________________________________________________________________________________. (site address) The Managing Agent for the above premises and the date to break the meter terminal seals are as follow: Address & Company Stamp of Managing Agent of Building / Town Council Date To Break Meter Terminal Seals Official Stamp of Managing Agent of Building * Notice of Shut-down of Electricity Supply served to the block is attached. I will compile and submit the following documents to Elect Installation of SP Service Ltd within 14 days from the date of breaking the meter terminal seal, for an inspection by SP Services Ltd. (i) Form CS/5 (Application For Inspection of Electrical Installation) (ii) Form F (Certificate of Bulk Shifting / Replacement Of Meterboards in Multi-Tenanted Buildings) (iii) SP PowerGrid’s approval letter of meterboard layout plan (iv) Single-Line Drawings Name & Signature of LEW Licence No. …………………………………………………………………………………………………………………………………………… FOR OFFICIAL USE To : ____________________ ( LEW In-Charge) We acknowledge the receipt of your application on ___________ (date). Your date of breaking the meter terminal seals has been noted. Please note that LEW must be physically present during the course of the work. For clarification, please contact us at installation@spgroup.com.sg for HOS (Elect Installation) SP Services Ltd. cc HOS (Electrical Meters) Email: emtrfax@spgroup.com.sg 1 Mar 22

SP Group’s role in electricity industry As published in Straits Times Forum Letter (29 Sept 2018) We thank readers for their letters and the queries they raised (How are new retailers able to offer better prices than SP Group? by Mr Max Leong; Maintaining cost savings tough in the long term by Mr Goh Boon Kai and Many concerns over changes in power market by Mr Ong Soon Yam for their letters, all on Sept 25). SP Group operates and maintains the electricity grid and provides market support services such as billing and meter reading. Under the regulated tariff set by the Energy Market Authority (EMA) for the period of July 1 to Sept 30, SP Group is paid 5.71 cents per kWh (SP Component) for the above services, out of 23.65 cents per kWh paid by residential consumers. The remaining tariff components go to the generation companies, Energy Market Company for market administration, and EMA for power system operator costs. Under the Open Electricity Market (OEM), consumers will be able to buy electricity from retailers, at the retail electricity price, instead of buying under the tariff set by the EMA. The electricity price offered by retailers will also include the SP Component. Whether consumers buy electricity under tariff, or through a retailer, the SP Component collected from consumers is the same. It is regulated by the EMA, and has been stable the past 10 years, even as the electricity tariff fluctuated. Chuah Kee Heng Managing Director SP Services Jan-08 Apr-08 Jul-08 Oct-08 Jan-09 Apr-09 Jul-09 Oct-09 Jan-10 Apr-10 Jul-10 Oct-10 Jan-11 Apr-11 Jul-11 Oct-11 Jan-12 Apr-12 Jul-12 Oct-12 Jan-13 Apr-13 Jul-13 Oct-13 Jan-14 Apr-14 Jul-14 Oct-14 Jan-15 Apr-15 Jul-15 Oct-15 Jan-16 Apr-16 Jul-16 Oct-16 Jan-17 Apr-17 Jul-17 Oct-17 Jan-18 Apr-18 Jul-18 Reference Low Tension Electricity Tariff for Residential Customers 35 30 25 20 15 10 5 0 Grid Charge MSS Fee Market Admin & PSO Energy Cost Q3 2018 TARIFF (July – September) Market Admin & Power System Operator Fee to EMA (No change) 0.05¢/kWh (<1%) Market Support Services Fee to SP Group (No change) 0.40¢/kWh (1. to7%) Network Costs to SP Group (No change) 5.31¢/kWh (22.5%) Energy Costs to electricity generation companies (Increase by 1.50¢/kWh compared to previous quarter) 17.89¢/kWh (75.6%)

Media Release Electricity Tariff Revision For the Period 1 Jul to 30 Sep 2020 Singapore, 30 June 2020 – For the period from 1 July to 30 September 2020, electricity tariffs (before 7% GST) will decrease by an average of 15.0% or 3.42 cents per kWh compared with the previous quarter. This is due to lower energy costs compared with the previous quarter. For households, the electricity tariff (before 7% GST) will decrease from 23.02 to 19.60 cents per kWh for 1 July to 30 September 2020. The average monthly electricity bill for families living in four-room HDB flats will decrease by $12.00 (before 7% GST) (see Appendix 3 for the average monthly electricity bill for different household types). *before 7% GST SP Group reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs shown in Appendix 1 have been approved by the EMA. Issued by: SP Group 2 Kallang Sector Singapore 349277 www.spgroup.com.sg Appendix 1 Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of fuel and power generation. The fuel cost is the cost of imported natural gas, which is tied to oil prices by commercial contracts. The cost of power generation covers mainly the costs of operating the power stations, such as the manpower and maintenance costs, as well as the capital cost of the stations. Network costs (paid to SP PowerAssets): This fee is reviewed annually. This is to recover the cost of transporting electricity through the power grid. Market Support Services Fee (paid to SP Services): This fee is reviewed annually. This is to recover the costs of billing and meter reading, data management, retail market systems as well as for market development initiatives. Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Appendix 3

Consumption_Gas Average consumption of Gas (kWh) Premises Types Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 HDB 1-Room 35 36 38 38 37 38 35 34 33 35 35 34 HDB 2-Room 36 36 37 38 38 40 37 34 34 36 36 34 HDB 3-Room 51 49 50 52 53 56 50 48 47 51 51 49 HDB 4-Room 62 61 61 64 66 69 62 58 58 62 63 61 HDB 5-Room 69 67 65 70 73 77 68 64 63 69 70 68 HDB Executive 73 70 70 74 78 82 73 68 68 72 74 72 Apartment 85 83 85 91 94 93 80 76 77 82 86 88 Terrace 105 103 100 108 120 114 93 97 98 98 105 107 Semi-Detached 123 118 115 120 133 130 117 105 115 115 120 117 Bungalow 201 200 213 192 220 234 209 168 197 185 198 206

Consumption_Water Average consumption of Water (CuM) Premises Types Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 HDB 1-Room 8.1 8.3 7.9 8.1 7.8 7.8 7.8 7.2 7.8 7.8 8.1 7.8 HDB 2-Room 9.4 9.5 9.2 9.3 9.0 9.0 9.1 8.4 9.0 9.0 9.1 9.0 HDB 3-Room 12.4 12.5 12.2 12.2 12.0 11.9 12.0 11.2 12.0 12.0 12.1 11.8 HDB 4-Room 15.6 15.7 15.3 15.5 15.1 14.9 15.2 14.3 15.3 15.1 15.4 14.9 HDB 5-Room 16.9 17.1 16.7 17.0 16.4 16.1 16.7 15.8 16.8 16.5 16.8 16.2 HDB Executive 18.8 19.1 18.5 18.8 18.1 17.9 18.7 17.8 18.8 18.4 18.7 18.2 Apartment 13.1 13.8 13.8 13.8 13.3 12.8 13.0 12.7 13.7 13.5 13.4 12.8 Terrace 25.7 26.7 25.9 26.2 25.6 24.7 25.7 24.7 25.7 25.1 25.6 25.1 Semi-Detached 31.5 33.4 31.4 32.2 30.9 30.4 30.6 29.8 31.0 30.4 30.9 30.5 Bungalow 48.1 54.7 52.4 52.4 50.2 49.8 49.4 48.6 51.5 48.4 49.7 49.3

31 Mar 2014 For Immediate Release MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 APRIL TO 30 JUNE 2014 1. For the period from 1 Apr to 30 Jun 2014, electricity tariffs will increase by an average of 0.3% or 0.07 cent per kWh. The increase is due to a 1.3% rise in fuel costs, which was partially mitigated by a reduction in non-fuel costs. 2. For households, the electricity tariff will increase from 25.65 to 25.73 cents per kWh for 1 Apr to 30 Jun 2014. The average monthly electricity bill for families living in four-room HDB flats will increase by $0.26 (see Appendix 3 for the average increase for different household types). 3. SP Services reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs given in Appendix 1 have been approved by the EMA. _______________________________________________________________________________________________________ Issued by: SP Services Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No : 199504470N www.spservices.com.sg ELECTRICITY TARIFFS FROM 1 APRIL 2014 Appendix 1 Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: a) Energy cost (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of power generation. b) Network cost (paid to SP PowerAssets): This fee is reviewed annually. c) Market Support Services Fee (paid to SP Services): This fee is reviewed annually. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q2 2014 TARIFF Energy Costs 20.46¢/kWh Increased by 0.08 ¢/kWh Generation Companies Network Costs 5.05¢/kWh MSS Fee 0.17¢/kWh Market Admin & PSO Fee 0.05¢/kWh No Change No Change No Change SP PowerAssets SP Services Power System Operator & Energy Market Company AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF WEF 1 APRIL 2014) Appendix 3

16 June 2020 FACTSHEET Households’ Electricity Consumption During the Circuit-Breaker Period Singapore households’ electricity consumption typically increases from April through August. This is because the weather tends to be hotter in these months, and households use more electricity to power their fans or air-conditioners to stay cool. 2 During the Circuit Breaker (CB) period, most Singaporeans have been staying, working, or studying from home. This, coupled with the hotter weather, has led to higher electricity usage as well. For example, we saw an average increase of 22% in daily household electricity consumption in May 2020, compared to February 2020. How Households Are Billed During the Circuit-Breaker Period 3 Under normal circumstances, SP Group will send meter readers to visit households to record their electricity, water and gas consumption every alternate month. From 7 April to 1 June 2020, SP Group suspended physical meter reading services in line with the safe distancing measures to minimise the transmission of Covid-19. 4 For households who do not have advanced electricity meters and also did not submit their own meter readings, their April and May consumption were estimated based on previous months’ consumption data. This would result in an underestimation of their bills for these months. When SP Group resumed its pre-CB physical meter reading routine from 2 June 2020, the accumulated underestimated amount of consumption will be adjusted in the June or July bill. Therefore, the June or July utility bills could be higher than the April and May bills. See below for the illustration. Illustration: For consumers whose electricity meters are read during odd months Page 1 of 3 5 About 300,000 households have advanced electricity meters, and their electricity consumption is read remotely. They would be billed based on their actual consumption for April and May. Support to Households 6 As part of the Budget 2020 Care and Support Package, eligible HDB households will receive double their regular GST Voucher U-Save this year, through a one-off GST Voucher U-Save Special Payment. Eligible households with five or more members will receive an additional GST Voucher – U-Save rebate. The next round of disbursement of the regular GST Voucher U-Save rebate and GST Voucher U-Save Special Payment will be in July 2020. The first disbursement of the additional GST Voucher U-Save rebate for eligible larger households with five or more members will be in October 2020. For more information, visit www.gstvoucher.gov.sg. 7 As part of the recently announced Fortitude Budget, each household with at least one Singapore Citizen will receive a one-off $100 Solidarity Utilities Credit for doing their part in staying home during the CB period. This amount will be credited in the July or August utilities bill with SP Group and covers all property types. 8 In support of the Government’s Resilience Budget 2020 measures to freeze all government fees and charges for one year, SP Group has deferred grid charges amounting to S$343 million and maintained its grid fee to customers. What Households Can Do to Be Billed According to Actual Consumption 9 Households are encouraged to submit their own meter readings so as to be billed based on their actual consumption. 10 They can submit their meter readings via the following channels: a) SP Utilities app - Download the app from spgrp.sg/mobileapp. Go to “Explore” and select “Submit Meter”. b) SP Utilities Portal - Log on to SP Utilities Portal at spgrp.sg/UPortal. Go to “Usage” and select “Submit Meter Readings”. c) WhatsApp - Take a photo of the meter (with the meter number and meter reading clearly shown) and send to 8482 8636. d) Email – Email the meter readings to customerreading@spgroup.com.sg. e) Automated Phone System – Call 1800 222 2333 to submit meter readings via the automated option. Page 2 of 3 11 Households can refer to their SP bills for their meter submission period (refer to image below). They can submit their meter readings up to three days (by 5pm) from the scheduled meter reading date. For those who have downloaded the SP Utilities app, they can also set an alert for their meter reading submission period. Page 3 of 3

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 HDB 1-Room 147 145 143 146 144 135 126 126 132 150 152 149 140 151 148 139 142 128 127 121 119 128 136 150 HDB 2-Room 190 190 189 190 188 176 164 167 173 199 199 195 183 198 192 183 186 166 168 161 156 169 181 195 HDB 3-Room 271 272 269 274 269 247 236 241 250 292 285 277 264 283 277 266 266 243 238 231 231 250 265 284 HDB 4-Room 371 371 367 374 370 342 321 330 342 398 396 383 360 385 381 363 365 338 327 320 309 341 363 390 HDB 5-Room 437 434 427 437 436 401 367 381 399 463 466 448 416 447 446 427 429 397 379 374 359 399 425 457 HDB Executive 531 536 528 541 530 478 456 474 489 575 568 544 515 546 548 520 523 481 462 458 445 495 522 562 Apartment 546 514 515 537 541 483 430 435 486 578 573 543 500 513 539 523 519 486 446 419 417 476 516 548 Terrace 868 866 859 890 881 804 740 794 821 957 900 872 838 847 885 851 851 785 747 744 714 775 823 881 Semi-Detached 1,159 1,134 1,150 1,187 1,174 1,065 1,019 1,038 1,109 1,254 1,224 1,170 1,128 1,126 1,168 1,137 1,141 1,056 1,000 974 960 1,031 1,080 1,173 Bungalow 2,320 2,219 2,298 2,308 2,358 2,075 2,106 1,951 2,146 2,432 2,360 2,266 2,220 2,121 2,347 2,192 2,190 2,012 2,004 1,872 1,904 2,016 2,154 2,244