Lianhe Zaobao, Page 5, 28 July 2015 ������������������������ ���������������������� �������� Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction ���������� ������������������������ ���������������������� �������� ����� �������� ������ yangdx@sph.com.sg ��������������������� ��������������������� ��������������������� ����������������������� ������������������������ ����� ����������������������� ����������������������� ������ ��� leeyee@sph.com.sg ����������������������� ����������������������� ������������������������ ������������������ �������� ������������������ ���������� ������������������ ����������� �������� ������������������� ������������ ������� ������ ������������������� �������� ���������� �������� ����������� �������� ������������������������������� ����������� �������� ���������������������� ����������� ������������������ �������� ����������� ����������������������� ������������������ ����� ������������������� ���������������������� ������������������ ����������������������� ������������������� ����������������������� ������������������ ����������������� ��� ���������������������� ����������������������� ����������������� ����������������������� ������������������� �������� ������������������� ����������������������� ������������������������ ����������������������� ������� � � � � ���������������� ����������������� ���������� ��������� ���������� �������� ��������� ���������� ��������� ��������� ���������� ��������� �������� �������� ��������� ��������� ��������� ��������� ���������� ��������� ����� ����������� ���������

GRID-TIED PHOTOVOLTAIC (PV) SYSTEM: APPLICATION FOR DECOMMISSIONING OF PV SYSTEM IN THE PREMISES To: SP PowerGrid Ltd 2 Kallang Sector Singapore 349277 For official use only Application No. Date Received PART I : APPLICANT’S DETAILS I hereby acknowledge the application to decommission the entire PV system in my premises as given in Part II by my Licensed Electrical Worker responsible for the PV system, including closing of associated PV account (if applicable). Name of Company / Applicant: Department / Sub-BU: Name of Authorised Person & Designation: Forwarding Address: Telephone: Email: Signature: Date: (DD/MM/YYYY) PART II : PV INSTALLATION DETAILS (TO BE COMPLETED BY LEW) Installation Address: Electrical Installation License No.: Utility Account No (Existing): Installation Intake Voltage: Existing Approved PV Capacity: kWp kWac I, (LEW No.: ), the (Name) undersigned Licensed Electrical Worker (LEW) for the PV system at the above premises, wish to apply for decommissioning of the entire PV system at the above premises on: Date: (at least 30 days in advance from date of application) (DD/MM/YYYY) Signature: Date: (DD/MM/YYYY) Page 1 of 1 Ver 1.0

Particulars of Electrical Installation FORM CERTIFICATE OF COMPLIANCE Name of Consumer: _______________________________________________________________ Address of Installation: _____________________________________________________________ _____________________________________________________________________________ Electrical Installation Licence No.: ____________________ MSS Account No.: ___________________ Approved load & Supply Voltage: ___________________ kW ___________________ Volts Generator(s) Installed: Operated in parallel with PowerGrid’s network No. of Generator(s): ________ Rating: _________kVA Standby Generator No. of Generator(s): ________ Rating: _________kVA Not Applicable Electrical Installation Design Certification I certify that the design of the above-mentioned electrical installation complies with the requirements of the Electricity (Electrical Installations) Regulations 2002 and the relevant Singapore Standard Code of Practice. With the certification of compliance by the LEW responsible for the installation work as shown below, I hereby request for the energisation of the supply line to the said electrical installation on _________________ (date). ___________ __________ Name & Signature of LEW responsible Licence No. Date for design of electrical installation* Electrical Installation Inspection Certification I have supervised the work of the above-mentioned electrical installation and hereby certify that the electrical installation complies with the requirements of the Electricity (Electrical Installations) Regulations 2002 and the relevant Singapore Standard Code of Practice. I further certify that the technical requirements as stipulated by the person responsible for turning on the switchgear which controls the supply of electricity to the said electrical installation have been complied with. ___________ __________ Name & Signature of LEW responsible Licence No. Date for electrical installation work* *The same LEW may perform both design and installation work for the electrical installation. Copy to: Market Support Services Licensee REF: E(EI)Reg5(2)

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新 能 源 展 开 电 动 车 入 网 测 试 推 动 电 动 车 在 本 地 普 及 化 新 能 源 电 网 总 裁 邱 秀 金 为 具 有 V2G 功 能 的 日 产 Leaf 纯 电 动 车 充 电 。 ( 新 能 源 集 团 提 供 ) 新 能 源 集 团 展 开 电 动 车 入 网 (Vehicle-to-grid, 简 称 V2G) 技 术 测 试 , 探 讨 利 用 储 存 在 电 动 车 电 池 内 的 电 源 来 加 强 电 网 的 可 靠 性 , 推 动 电 动 车 在 本 地 的 发 展 与 普 及 化 。 通 过 V2G 技 术 , 电 源 能 够 从 电 网 和 电 动 车 的 锂 离 子 电 池 双 向 流 动 。 电 动 车 除 了 能 使 用 电 网 充 电 , 当 太 阳 能 等 可 再 生 能 源 因 天 气 状 况 而 出 现 波 动 时 , 储 存 在 电 动 车 电 池 内 的 电 源 也 能 输 出 至 电 网 , 用 来 平 衡 电 网 的 电 量 。 新 能 源 集 团 (SP Group) 在 文 告 中 说 , 集 团 将 提 供 四 个 充 电 设 施 , 以 进 行 V2G 技 术 的 测 试 。 这 项 测 试 将 探 讨 V2G 的 功 能 与 应 用 如 频 率 调 节 、 从 电 动 车 输 出 电 源 以 减 少 传 统 电 源 的 需 求 、 减 轻 配 电 系 统 中 电 压 过 高 或 过 低 的 问 题 , 以 及 在 尖 峰 和 非 尖 峰 时 段 的 电 动 车 充 电 能 力 。 测 试 工 作 预 计 将 在 明 年 6 月 完 成 。 新 能 源 集 团 指 出 , 若 V2G 技 术 可 行 , 这 将 是 个 具 有 成 本 效 益 的 方 案 , 能 解 决 电 源 间 歇 性 的 问 题 。 同 时 , 在 必 要 时 使 用 储 存 在 电 动 车 电 池 内 的 电 源 , 车 主 或 也 能 获 得 一 笔 费 用 。 新 能 源 集 团 总 裁 黄 天 源 说 : “ 作 为 全 国 电 网 的 经 营 者 , 我 们 必 须 建 造 可 靠 、 智 能 的 电 网 , 以 确 保 我 们 的 电 源 系 统 能 应 付 日 后 因 使 用 电 动 车 , 所 带 来 的 负 荷 增 加 。 为 推 动 可 持 续 性 的 能 源 , 我 们 也 积 极 投 资 并 使 用 智 能 能 源 方 案 , 加 强 电 网 使 用 可 再 生 能 源 的 能 力 。”

Singapore Institute of Power and Gas Gas Market Structure and Gas Network Code Course Code: GRG02 COURSE OBJECTIVES Upon completion of this course, participants will be able to: • Describe the gas market structure in Singapore • Interpret the Gas Network Code (GNC) issued by the Energy Market Authority (EMA) • Describe the roles and responsibilities of EMA, designated gas transporter and the relevant gas shippers • Explain the contractual agreement between gas transporters and shippers • Apply the rules and requirements for gas transportation MAIN CONTENTS • Overview of Natural Gas and LNG Developments in Singapore • Overview of Natural Gas Transmission Network • Gas Market Regulatory Framework • Introduction to Gas Network Code & Defined Terms • System Capacity Right • Nomination & Operating Schedule • Quantities, Commodity Variances and Pipeline Imbalances • System Offtake Point Administration • Metering • System Stress • Scheduling Procedure and Methodology • Invoicing and Payment METHODOLOGY Lecture TARGET AUDIENCE Engineering, technical, and administrative staff who are involved with the Gas Market and planning work COURSE DETAILS Duration : 7 hours Mode of Delivery : Face-to-face or Synchronous E-learning Certification : SIPG Certificate of Completion PDU by PE Board : 6 Additional Requirement/s : Not applicable COURSE FEES Full Course Fee : S$800 (before GST) For Singapore Citizens/PR/LTVP+* : Not applicable For Singapore Citizens (40 years old and above) : Not applicable Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0323 Singapore Institute of Power and Gas ADDITIONAL REMARKS • Trainee must attain at least 75% attendance rate and pass the assessment to receive Certificate of Completion and funding grant (if applicable). • Subsidy of up to 70% is applicable for Singapore Citizens, Permanent Residents or Long-Term Visitor Pass Plus (LTVP+) Holders, subject to funding agency’s approval. • Enhanced subsidy of up to 90% is applicable for Singapore Citizens aged 40 years and above, subject to funding agency’s approval. Note that GST payable will be computed from fee after 70% funding. • Professional Development Unit (PDU) is applicable for Professional Engineers registered under the Professional Engineers (PE) Board only. • All published fees are subject to prevailing GST. CONTACT US For more information, please contact SIPG at +65 6916 7930 or email training-institute@spgroup.com.sg. OTHER SIPG COURSES For more courses, visit our website at: https://www.spgroup.com.sg/about-us/training or Scan the QR code below: Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0323

Consumption_Water Average consumption of Water (CuM) Premises Types May-23 Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 HDB 1-Room 8.0 8.1 8.0 7.9 8.0 8.0 8.0 7.8 7.8 8.0 8.3 8.4 HDB 2-Room 9.6 9.7 9.4 9.5 9.5 9.5 9.6 9.3 9.3 9.3 9.7 10.0 HDB 3-Room 12.2 12.5 12.1 12.4 12.4 12.4 12.3 12.0 12.0 12.2 12.8 12.9 HDB 4-Room 15.4 15.6 15.1 15.5 15.7 15.7 15.5 15.1 15.0 15.5 16.2 16.3 HDB 5-Room 16.7 16.9 16.3 16.8 17.1 17.1 16.9 16.4 16.1 16.7 17.8 17.7 HDB Executive 18.6 18.8 18.2 18.9 19.0 19.2 18.8 18.1 18.1 18.8 19.9 19.7 Apartment 13.7 13.7 13.2 13.3 13.7 13.9 13.7 13.1 12.8 13.1 14.4 14.3 Terrace 25.3 26.0 25.5 25.9 26.0 26.5 26.5 25.2 24.3 25.8 28.0 28.4 Semi-Detached 30.7 30.9 30.7 31.5 31.6 32.9 31.9 30.4 30.0 30.7 34.9 34.6 Bungalow 50.9 48.1 48.0 48.5 51.7 54.8 54.2 48.6 49.4 46.3 59.5 58.1

即 时 新 加 坡 新 能 源 与 招 银 金 租 达 成 15.3 亿 元 战 略 合 作 支 持 中 国 可 再 生 能 源 项 目 李 娅 宁 发 布 /2024 年 5 月 08 日 12:54 PM 新 加 坡 能 源 集 团 与 招 银 金 租 星 期 三 达 成 15.3 亿 元 战 略 合 作 。 图 为 新 加 坡 能 源 集 团 首 席 财 务 官 龙 慧 琪 ( 左 后 )、 新 加 坡 能 源 集 团 中 国 区 总 裁 钟 志 明 ( 左 前 )、 招 银 金 租 党 委 书 记 张 诚 ( 右 后 ) 和 招 银 金 租 党 委 委 员 兼 副 总 裁 杜 毅 ( 右 前 )。( 新 加 坡 能 源 集 团 提 供 ) 新 加 坡 能 源 集 团 (SP Group) 与 招 商 银 行 旗 下 招 银 金 融 租 赁 有 限 公 司 ( 简 称 招 银 金 租 ) 达 成 80 亿 元 人 民 币 ( 约 15 亿 3000 万 新 元 ) 规 模 的 战 略 合 作 。 新 加 坡 能 源 集 团 星 期 三 (5 月 8 日 ) 发 文 告 宣 布 这 一 消 息 。 在 这 一 合 作 中 , 招 银 金 租 将 提 供 有 竞 争 力 的 融 资 服 务 , 支 持 新 加 坡 能 源 集 团 在 中 国 推 广 可 再 生 能 源 解 决 方 案 。 根 据 合 作 协 议 , 未 来 三 年 , 双 方 将 重 点 关 注 新 加 坡 能 源 集 团 在 中 国 的 目 标 项 目 , 并 进 行 全 方 位 业 务 合 作 , 包 括 集 中 式 光 伏 电 站 项 目 、 全 额 上 网 和 自 发 自 用 的 分 布 式 光 伏 电 站 项 目 、 储 能 项 目 , 以 及 区 域 集 中 供 冷 供 热 项 目 等 。 新 加 坡 能 源 集 团 是 淡 马 锡 旗 下 全 资 子 集 团 。 截 至 目 前 , 新 加 坡 能 源 集 团 在 中 国 已 锁 定 光 伏 发 电 项 目 超 过 1.3 吉 瓦 (GW)、 区 域 供 冷 项 目 逾 5 万 8000 冷 吨 (refrigeration ton)。

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 HDB 1-Room 143 146 144 135 126 126 132 150 152 149 140 151 HDB 2-Room 189 190 188 176 164 167 173 199 199 195 183 198 HDB 3-Room 269 274 269 247 236 241 250 292 285 277 264 283 HDB 4-Room 367 374 370 342 321 330 342 398 396 383 360 385 HDB 5-Room 427 437 436 401 367 381 399 463 466 448 416 447 HDB Executive 528 541 530 478 456 474 489 575 568 544 515 546 Apartment 515 537 541 483 430 435 486 578 573 543 500 513 Terrace 859 890 881 804 740 794 821 957 900 872 838 847 Semi-Detached 1,150 1,187 1,174 1,065 1,019 1,038 1,109 1,254 1,224 1,170 1,128 1,126 Bungalow 2,298 2,308 2,358 2,075 2,106 1,951 2,146 2,432 2,360 2,266 2,220 2,121 Note: The figures exclude electricity consumption for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

REQUEST TO TERMINATE GIRO ACCOUNT Utilities Account No Utilities Account Holder Name: ______________________________________________ Address of Account: _______________________________________________________ ___________________________________________________________ ( ) Bank Account No: ________________________________________________________ Name of Bank & Branch: ___________________________________________________ Bank Account Holder Name: ________________________________________________ (If only different from utilities account holder name) Date to cancel GIRO Account: _______ (day) ______ (month) ______ (year) (Please give us at least 5 business days to process the GIRO Termination) Reasons for cancelling GIRO: _______________________________________________ Bank Account Holder’s Signature/Date Co Stamp (if applicable) For accounts registered under companies, the signature of its legal/authorized representative of the company and the company’s rubber stamp imprint are required. Name: ________________________________ Daytime Contact No. _____________________ Note: Please send the completed GIRO Termination Form to us via our online webform (as a pdf). For Internal Use Documents received by: Staff’s Name and Signature / Date Version Nov 22

Change of Ownership/ Tenancy Utilities Account Transfer Form SP SERVICES LTD Contact Log Ref: ________________ (Acting for itself and as agent for and on behalf of PUB and City Energy Pte. Ltd. (as Trustee of City Energy Trust) for the supply of utilities, and as agent for Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and Alba W&H Smart City Pte. Ltd. in relation to the collection of refuse.) NEW ACCOUNT HOLDER’S PARTICULARS (Co. Registration No. 199504470N) For Application in Personal name: Name of Transferee (Mr/Mrs/Mdm/Ms/Dr):______________________________ (“the Consumer”) Declaration Please check here if you are an undischarged bankrupt. NRIC/FIN (Copy of NRIC/FIN is required):_______________ For the purpose of application for water, gas and electricity only Date of Birth (DDMMYY): __________________________ Bankruptcy Number: _____________________________ For Application in Company name: Name of Company (Transferee): ____________________________________ Co Reg No.: _____________ Co Reg Date: _____________ (“the Consumer”) Contact Person: ______________________________ Principal Activities (I) No.: __________________________________ (As shown on your ACRA Business Profile) DETAILS OF PREMISES a. Premises Address: __________________________________________________________________________________ ________________________________________________________________ S ________________ b. Type of Occupancy: Owner Tenant c. Type of Account: Domestic Non-Domestic d. Use of Premises (See Annex): (indicate index no.) (Security Deposit required. Please make cheque payable to SP Services Ltd) e. GST Reg No. & GST Reg Date: _________________________ ____ (DD)_______(MM)_________(YYYY) Only applicable to premises with PV (ie. Photovoltaics) installed WARNING: IT IS AN OFFENCE UNDER THE PUBLIC UTILITIES ACT (CAP 261) TO MAKE ANY FALSE STATEMENT, REPRESENTATION OR DECLARATION IN CONNECTION WITH THE APPLICATION FOR WATER SUPPLIED BY THE PUBLIC UTILITIES BOARD. Utilities Account Number of Transferor (outgoing customer) (A new account number will be given to the transferee upon process of the application) Meter Reading Date DDMMYY (This form is to be submitted within 3 days from the reading date) ELECTRICITY* WATER** GAS (if any) - (Record only the white numbers) (Record only the first five numbers from the left – four black and one red.) (Record only the black numbers) The above meter readings are required to facilitate the billing of both transferor and transferee utilities accounts. Invalid readings will be rejected. *I/We acknowledge that I/we am/are required to engage a licensed electrical worker (LEW) to inspect and test my electrical installation if I have made any alteration or rewiring to it. Thereafter, the LEW will lodge a copy of Certificate of Compliance (CoC) together with this application to SPGroup to check my electrical installation if the electrical installation is exempted from an Electrical Installation Licence. **I/We acknowledge that I/we am/are required to engage a licensed plumber (LP) to submit the notification for water service installation (WSI) work if I have made any addition or alteration to existing piping. As the account holder, please ensure that you and your contractor (if any) do not tamper with or remove PUB’s water meter without PUB’s prior approval. Upon completion, please submit this form with the following documents: a. Copy of NRIC/ FIN card of transferee In addition to (a), the following documents are required for Commercial accounts: b. Copy of Business/ Company Registration Certificate c. Proof of ownership/ Tenancy agreement d. Letter of authorisation (required if signatory is not a Director according to ACRA listing) e. Initial security deposit (please visit www.spgroup.com.sg for more details) Note: This form is not applicable for master accounts, accounts starting with “930”, electricity supply above 45kVA for non-domestic accounts and temporary supply of utilities. For payment of deposit via cheque, please make the cheque payable to SP Services Ltd. For Gas Turn-on /Installation, please call City Energy Pte. Ltd. (as Trustee of City Energy Trust) at 1800-555 1661 for an appointment. Installation and Termination of gas supply fees apply. You need not call if the gas supply for the previous occupant is connected. 1. I/We agree that each application for a utility, when accepted, will constitute a binding contract between myself/ourselves and PUB / SP Services Ltd / City Energy Pte. Ltd. (as Trustee of City Energy Trust) / Veolia ES Singapore Pte Ltd / Colex Environmental Pte Ltd / Cora Environment Pte Ltd / 800 Super Waste Management Pte Ltd / TEE Environmental Pte. Ltd. and/or Alba W&H Smart City Pte. Ltd. (as the case may be) and I/we agree that such contract shall be separate and independent from each other and shall be separately enforceable. 2. In the event that I/we make an application for gas at a later date, I/we agree to be bound by the terms and conditions for supply of gas set out in Part III overleaf and such other terms and conditions which City Energy Pte. Ltd. (as Trustee of City Energy Trust) may, at its absolute discretion, notify and impose. I/We understand that nothing herein shall be constructed as an offer by City Energy Pte. Ltd. (as Trustee of City Energy Trust) to supply gas to me / us and that City Energy Pte. Ltd. (as Trustee of City Energy Trust) has the absolute discretion to reject my application for gas supply for any reason. 3. I/We acknowledge and agree that SP Services Ltd reserves the right to transfer any amounts due and owing arising from my/ our previous/ closed account to an existing/ new account belonging to me/ us. 4. I/We agree to be bound by the terms and conditions specified by each supplier as set out in Part I (Water Supply) / Part II (Electricity Supply) / Part III (Gas Supply) / Part IV (Collection of Refuse) overleaf. 5. I/We acknowledge and agree that PUB, SP Services Ltd, City Energy Pte. Ltd. (as Trustee of City Energy Trust), Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and/or Alba W&H Smart City Pte. Ltd. (as the case may be) may collect, use and disclose to any third party and all particulars relating to my/our personal information, in accordance with the Personal Data Protection Act 2012 and SP Group’s data protection policy (available at SP Group’s website https://www.spgroup.com.sg/personal-data-protection-policy), for the purposes of (i) providing the requested services; (ii) billing and account management (including debt collection or recovery); (iii) conducting surveys or obtaining feedback; (iv) informing me / us of their or their related entities’ and business affiliates’ services and offers (unless I/we duly inform you otherwise); and (v) complying with all applicable laws and regulations, and business requirements. 6. If I/we am/are (or subsequently become) GST-registered, I/we agree that I/we will not issue any tax invoice for electricity sold to SP Services Ltd but hereby authorize SP Services Ltd to issue tax invoices on my/our behalf. I/We further agree that where SP Services Ltd issues any tax invoice(s) on my behalf in respect of any taxable supplies that I/we provide, SP Services Ltd shall be entitled to charge GST at the prevailing rate as at the date on which such taxable supplies are provided. 7. I/We will notify SP Services Ltd in writing immediately if there is any change to my/our GST status, including without limitation if my/our GST registration is cancelled; I/we am/are not currently GST-registered but subsequently become GST-registered; I/We am/are issued with a new GST registration number, etc. Walk-in: 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 Hotline: 1800-2222333 Website: www.spgroup.com.sg Version 4.0 / 09 / 25 SP SERVICES LTD (Acting for itself and as agent for and on behalf of PUB and City Energy Pte. Ltd. (as Trustee of City Energy Trust) for the supply of utilities, and as agent for Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and Alba W&H Smart City Pte. Ltd. in relation to the collection of refuse.) PART I Terms and Conditions of the Contract for the Supply of Water by the PUB 1 The Consumer shall pay an initial deposit and maintain it at an amount not less than one and a half times the monthly charges. For non-Singaporeans and nonpermanent residents an amount not less than 3 times the monthly charges. 2 The Consumer shall accept liability for this account. 3 Either party may give 4 working days' notice in writing to the other party to terminate this agreement. 4 If the water meter does not in the opinion of PUB correctly register the amount of water supplied to the Premises, PUB shall be entitled to charge such sum as it shall assess and the Consumer shall accept such assessment as final and conclusive. 5 The Consumer shall pay for the water supplied to the Premises at the appropriate water tariff according to the use of the Premises. The Consumer shall notify PUB of the change of use of the Premises within 7 days of such change. 6 The Consumer shall pay a fee on every reminder issued to the Consumer for failure to make payment in accordance with a bill sent to the Consumer. 7 The Consumer shall pay a late payment charge of 1% on any outstanding amount owed by the Consumer, or at such rate as may be gazetted by PUB from time to time. 8 PUB shall not be liable for any failure or inconsistency in the water supply to the Premises whatsoever and howsoever caused. 9 The Consumer’s attention is drawn to its duties and obligations in the Public Utilities Act (Cap 261) and the Public Utilities (Water Supply) Regulations, as amended from time to time. PART II Terms and Conditions of the Contract for the Supply of Electricity by SP Services Ltd ("SP Services") 1 The Consumer shall pay an initial deposit and maintain it at an amount not less than one and a half times the monthly charges. For non-Singaporeans and nonpermanent residents an amount not less than 3 times the monthly charges. 2 The Consumer shall accept liability for this account. 3 Either party may give 4 working days' notice in writing to the other party to terminate this agreement. 4 If the electricity meter does not in the opinion of SP Services correctly register the amount of electricity supplied to the Premises, SP Services shall be entitled to charge such sum as it shall assess. 5 The Consumer shall pay for the electricity supplied to the Premises at such rates of electricity tariffs for the appropriate category of consumer as is fixed by SP Services from time to time. 6 The Consumer shall pay a fee, as is fixed by SP Services from time to time, for every reminder issued to the Consumer for failure to make payment in accordance with a bill sent to the Consumer. 7 The Consumer shall pay a late payment charge of 1% on any outstanding amount owed by the Consumer. 8 SP Services shall not be liable for any failure or defect in the supply of electricity to the Premises whatsoever and howsoever caused. PART III Terms and Conditions of the Contract for the Supply of Gas by City Energy Pte. Ltd. (as Trustee of City Energy Trust) ("City Energy") 1 City Energy has appointed SP Services Ltd to be its agent for the opening and termination of this gas supply account, and the billing, collection and settlement of all charges under this account. 2 The Consumer shall pay an initial deposit and maintain it at an amount not less than one and a half times the monthly charges. For non-Singaporeans and nonpermanent residents an amount not less than 3 times the monthly charges. 3 The Consumer shall accept liability for this account. 4 Either party may give 4 working days' notice in writing to the other party to terminate this agreement. 5 If the gas meter does not in the opinion of City Energy correctly register the amount of gas supplied to the Premises, City Energy shall be entitled to charge such sum as it shall assess. 6 The Consumer shall pay for the gas supplied to the Premises at such rates of gas tariffs for the appropriate category of consumer as is fixed by City Energy from time to time. The Consumer shall notify SP Services Ltd of the change of use of the Premises within 7 days of such change. 7 The Consumer shall pay a fee, as is fixed by City Energy from time to time, for every reminder issued to the Consumer for failure to make payment in accordance with a bill sent to the Consumer. 8 The Consumer shall pay a late payment charge of 1% on any outstanding amount owed by the Consumer. 9 City Energy shall not be liable for any failure or defect in the supply of gas to the Premises whatsoever and howsoever caused. PART IV Terms and Conditions of the Contract for the Collection of Refuse by either Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and Alba W&H Smart City Pte. Ltd. (collectively referred to as “Refuse Collection Companies”) 1 The Refuse Collection Companies have appointed SP Services Ltd to be their agent for the opening and termination of this refuse collection account, and the billing, collection and settlement of all charges under this account. 2 The Consumer shall accept liability for this account. 3 Either party may give 4 working days' notice in writing to the other party to terminate this agreement. 4 The Consumer shall pay for the refuse collection service performed at the Premises at such rates for the appropriate category of consumer as is fixed by the National Environment Agency from time to time or at such rates determined between the Consumer and the relevant Refuse Collection Company where the Premises do not fall under the Public Waste Collection Scheme and the refuse collection is contracted privately. The Consumer shall notify SP Services Ltd of the change of use of the Premises within 7 days of such change. 5 The Consumer shall pay a fee, as is fixed by the Refuse Collection Companies from time to time, for every reminder issued to the Consumer for failure to make payment in accordance with a bill sent to the Consumer. 6 The Consumer shall pay a late payment charge of 1% on any outstanding amount owed by the Consumer. 7 The Refuse Collection Companies shall not be liable for any failure or defect in the collection of refuse at the Premises whatsoever and howsoever caused. Name: NRIC/FIN: Tel No: E-mail Address: ______________________________________________ Signature of Transferor (Co Stamp if applicable) (Outgoing Customer) Mailing Address: (if different from premises) Name: _______________________________________________ Signature of Transferee (Co Stamp if applicable) (Incoming Customer) NRIC/FIN (Copy of NRIC/FIN is required): For the purpose of application for water, gas and electricity only Tel No: E-mail Address: If you're an e-bill user, your e-bill will be sent to your existing e-services email address Mailing Address: (if different from premises) For Official Use Utility A/C No: ___________________________ Application Collected by: _________________________ Deposit to be billed: $ _______________ Date of Application received: _________________ Appt Date and Time Scheduled: ____________________ Request for GIRO Form � Yes � No Remark: _____________________________________________ Walk-in: 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 Hotline: 1800-2222333 Website: www.spgroup.com.sg Version 4.0 / 09 / 25 SP SERVICES LTD (Acting for itself and as agent for and on behalf of PUB and City Energy Pte. Ltd. (as Trustee of City Energy Trust) for the supply of utilities, and as agent for Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, Cora Environment Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd. and Alba W&H Smart City Pte. Ltd. in relation to the collection of refuse.) Annex Use of Premises Residential Premises For premises where water supplied are used exclusively for residential purposes including staff housing. 001 Residential 002 Home office scheme 003 Staff housing / quarters 004 Common services of HDB / condominium / private apartment 005 Hostel 006 Boarding House 007 Dormitory 008 Service apartment 009 Child care centre 010 School / education institution 011 Office 012 Retail / services 013 Food and beverage 014 Place of worship 015 Bin centre 016 Carpark 017 Welfare facilities 018 Construction site 019 Residents’ / senior citizens’ corner Commercial Premises For premises which is used for the purposes of or in connection with any trade, business or profession. 901 Residential (for Shophouses only) 902 Home office scheme (for Shophouses only) 903 Staff housing / quarters (for Shophouses only) 905 Hostel 906 Boarding House 907 Dormitory 908 Service apartment 909 Child care centre 910 School / education institution 911 Office 912 Retail / services 913 Food and beverage 914 Place of worship 915 Bin centre 916 Carpark 917 Welfare facilities 918 Construction site 920 Industrial 921 Government / public facilities 922 Medical facilities 923 Warehouse / storage facilities 924 Farm 925 Sports and recreation 926 Common services Walk-in: 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 Hotline: 1800-2222333 Website: www.spgroup.com.sg Version 4.0 / 09 / 25

__________________________________________________________________________________ SPSRM Supplier Registration Guide __________________________________________________________________________________ (Version 1.01, May 2019) SPSRM Supplier Registration Guide Version 1.01 TABLE OF CONTENTS CHANGE LOG ........................................................................................................................... 3 1. GENERAL INFORMATION .................................................................................................. 4 1.1. PURPOSE OF SUPPLIER REGISTRATION GUIDE ................................................................ 4 1.2. SPSRM PORTAL ................................................................................................................ 4 1.3. CONTACT US .................................................................................................................... 4 2. SYSTEM REQUIREMENTS .................................................................................................. 5 3. THINGS TO NOTE BEFORE REGISTRATION ......................................................................... 6 3.1. AUTHORISED REPRESENTATIVE ....................................................................................... 6 3.2. SUPPORTING DOCUMENTS TO BE ATTACHED ................................................................. 6 4. SELF-REGISTRATION ......................................................................................................... 7 4.1. SELF-REGISTRATION FORM .............................................................................................. 7 4.2. GENERAL COMPANY INFORMATION ............................................................................... 9 4.3. AUTHORISED REPRESENTATIVE INFORMATION ............................................................ 11 4.4. CATEGORIES ................................................................................................................... 12 4.5. ATTACHMENT ................................................................................................................ 13 4.6. NOTES ............................................................................................................................ 15 4.7. DECLARATION, DATA PRIVACY STATEMENT AND HUMAN VERIFICATION .................... 16 4.8. SUBMIT FORM ............................................................................................................... 18 4.9. REGISTRATION REQUEST PROCESSING AND OUTCOME ............................................... 19 Page 2 of 19 SPSRM Supplier Registration Guide Version 1.01 CHANGE LOG Version Date Change details 1.0 24 Apr 2019 Initial publish 1.01 10 May 2019 Section 3.2: Added note to censor identification number, retain only the final 4 characters. Page 3 of 19 SPSRM Supplier Registration Guide Version 1.01 1. GENERAL INFORMATION 1.1. PURPOSE OF SUPPLIER REGISTRATION GUIDE This User Guide is intended to provide SPSRM Suppliers guidelines on the following: • Supplier Self-Registration __________________________________________________________________________________ 1.2. SPSRM PORTAL URL to SPSRM Portal: https://srm.spgroup.com.sg __________________________________________________________________________________ 1.3. CONTACT US If you have any enquiries, please contact us at: SRM Support Telephone: 65 6916 8839 E-mail address: srmsupport@spgroup.com.sg Please note the operating hours (Singapore Time): - Mon to Fri: 8:30am to 12:30pm; 1:30pm to 5:00pm - Closed on Sat, Sun & Public Holidays __________________________________________________________________________________ Page 4 of 19 SPSRM Supplier Registration Guide Version 1.01 2. SYSTEM REQUIREMENTS The following are required to access and perform activities on SPSRM portal. • Internet connection • Computer with the following web browser: o Windows Operating System: Chrome or Edge o Mac Operating System: Safari • Browser settings: o Pop-up blocker must be disabled/turned off o Zoom is set to 100% Page 5 of 19 SPSRM Supplier Registration Guide Version 1.01 3. THINGS TO NOTE BEFORE REGISTRATION 3.1. AUTHORISED REPRESENTATIVE The Supplier shall nominate a personnel to be the Authorised Representative. The nominated Authorised Representative must be a valid person who has the authority to represent the Company in all transactions carried out in SPSRM System. The Authorised Representative will be assigned with Administrator rights to perform the following activities in SPSRM System: • Maintain Company Data (Product Category selection) • Create Contact Person Account* • Maintain Contact Person Data (Name, Phone/Fax Numbers, E-mail Address) • Lock / Unlock Contact Person Account • View RFx • RFx Response related activities (e.g. Create, Submit, etc) * Contact Person Account is a non-Administrator account which will have basic rights such as display Company/Own Data and bidding activities (e.g. View RFx, RFx Response related activities). __________________________________________________________________________________ 3.2. SUPPORTING DOCUMENTS TO BE ATTACHED Softcopies of the supporting documents are to be attached at the “Attachment” section of the registration form. 3.2.1. Mandatory Documents • Documentation for verification of Supplier’s Company Name o E.g. 1: Company’s Accounting & Corporate Regulatory Authority Business Profile o E.g. 2: Company’s Certification of Incorporation if not registered with Accounting & Corporate Regulatory Authority • Directors' Resolution authorising the Authorised Representative to transact for and on behalf of the Company in SPSRM Sample of Directors’ Resolution available here • Documentation for verification of Authorised Representative's identity Note: The identification number must be censored to retain only the final four (4) characters (e.g. 123A). o E.g. 1: NRIC/Employment Pass (Front Side only) o E.g. 2: Passport Particulars Page 3.2.2. Optional Documents • Company’s GST/VAT profile • GeBIZ Supply Heads registration profile • BCA Workheads registration profile • WSHC bizSAFE registration profile Page 6 of 19 SPSRM Supplier Registration Guide Version 1.01 4. SELF-REGISTRATION 4.1. SELF-REGISTRATION FORM i. Go to https://srm.spgroup.com.sg. ii. Click on New Supplier Registration hyperlink. Page 7 of 19 SPSRM Supplier Registration Guide Version 1.01 iii. The Self-Registration Form will be displayed in a new window. All fields demarcated with an asterisk (*) are mandatory fields. Note: There is an inactivity time-out period of 15 minutes for this form. When it has timed-out, you may see the following error when entering data into the form or when you click the “Submit” button. If you encounter this error, you must close this window and restart the process again from Step ii above. Page 8 of 19 SPSRM Supplier Registration Guide Version 1.01 4.2. GENERAL COMPANY INFORMATION GENERAL COMPANY INFORMATION COMPANY NAME Enter Company Name in Company Name1, exceeding which to be continued at Company Name2. The entered Company Name shall be in accordance with the Company’s Accounting & Corporate Regulatory Authority Business profile (or the local equivalent for Foreign Suppliers). • Entries should not contain special characters ( ~ # $ %, etc). SUPPLIER TYPE Singapore (Local): Singapore registered/incorporated entity Overseas: Any non-Singapore registered/incorporated entity Page 9 of 19 SPSRM Supplier Registration Guide Version 1.01 GENERAL COMPANY INFORMATION UNIQUE ENTITY NUMBER (UEN) The Unique Entity Number (also known as Business Registration Number) shall be entered as per the Company’s Accounting & Corporate Regulatory Authority Business profile (or the local equivalent for Foreign Suppliers). • This field is mandatory for Supplier Type: Singapore (Local). • Entries should not contain any special characters ( - / ~ @ #, etc). GST/VAT Reg. No. If applicable, the GST (also known as Goods & Services Tax) or VAT (Value- Added Tax) shall be entered as per the Company’s Inland Revenue Authority profile for GST/VAT (or the local equivalent for Foreign Suppliers). • Entries should not contain any special characters ( - / ~ @ #, etc). ADDRESS The address provided here will be used to post communications to the Company. • Country is a mandatory field. • Special characters other than . , / - are not allowed. COMMUNICATION Phone and Fax numbers: The phone/fax numbers provided here must be the same as the Authorised Representative’s phone/fax numbers. E-Mail Address: The e-mail address must be the same as the Authorised Representative’s e-mail address. 1. Telephone & Fax number format should be: • Singapore registered: [4 digits] [space] [4 digits] (e.g. 1234 5678) • Foreign registered: [Country code] [Space] [Area code] [Space] [Phone number] (e.g. 1 234 567 8901) 2. Enter Telephone / Fax number extension, if applicable Page 10 of 19 SPSRM Supplier Registration Guide Version 1.01 4.3. AUTHORISED REPRESENTATIVE INFORMATION AUTHORISED REPRESENTATIVE INFORMATION PARTICULARS Enter the Authorised Representative’s Name as per the NRIC/Employment Pass or Passport Particulars page. COMMUNICATION Phone and Fax numbers: The phone/fax number provided here may be used to contact and/or transmit communications to the Authorised Representative. E-Mail Address: The e-mail address provided here will be used for the transmittal of Login ID and password upon approval of the registration request. It will thereon be used to transmit RFx, Purchase Orders and Contracts related communications. Do ensure the e-mail address is active and entered without any typographical error. 1. Telephone & Fax number format should be: Page 11 of 19 • Singapore registered: [4 digits] [space] [4 digits] (e.g. 1234 5678) • Foreign registered: [Country code] [Space] [Area code] [Space] [Phone number] (e.g. 1 234 567 8901) 2. Enter Telephone / Fax number extension, if applicable • Country is a mandatory field. SPSRM Supplier Registration Guide Version 1.01 4.4. CATEGORIES Select the applicable categories you are interested to be notified when opportunities are published. These are the sub-categories. This set of sub-categories are under Category: Administrative and Training. Orange background: These are the Categories. When Orange background: selected, the sub-categories (white background) under These are the Main it will all be selected. Categories. When selected, the subcategories (white background) under it will all be selected. Page 12 of 19 S SRM Supplier Registration Guide Version 1.01 4.5. ATTACHMENT Supporting documents listed in 3.2 SUPPORTING DOCUMENTS TO BE ATTACHED are to be attached here. • Maximum file size limit per file is 10MB. • Recommended to keep file name within 20 characters. • Allowed file types: .bmp, .doc, .docx, .jpeg, .jpg, .ods, .odt, .pdf, .png, .ppt, .pptx, .rtf, .xls, .xlsx, .zip • Supplier is recommended to zip all files into a zip file (not exceeding 10MB) for ease of upload. 4.5.1. Add Attachment i. Click on Browse button. ii. At the file locator dialog box, navigate to the file location and select the file. Click on Open button. File locator dialog box auto-closes. iii. Click on the Upload button. iv. Attachment successfully added. Repeat steps i to iii to continue uploading files if required. Page 13 of 19 S SRM Supplier Registration Guide Version 1.01 4.5.2. Delete Uploaded Attachment i. Select the attachment to be deleted by clicking the selection box on the left of the attachment. ii. The selected attachment will be shown with an orange background. Click on the Delete button. iii. A pop-up box will be displayed for you to confirm the deletion. Click Yes button to proceed. Click No button to cancel. iv. After clicking Yes button, the selected attachment will be removed. Repeat steps i to iii to delete other attachments if required. Page 14 of 19 S SRM Supplier Registration Guide Version 1.01 4.5.3. View Uploaded Attachment i. Click on the hyperlink of the uploaded attachment you intend to view. ii. A pop-up box will be displayed at the bottom of the window. Click on the Open button. Document will be displayed when download is complete. __________________________________________________________________________________ 4.6. NOTES This is an optional field. If you have any message for our Supplier Registration Team, you may enter it here. Page 15 of 19 S SRM Supplier Registration Guide Version 1.01 4.7. DECLARATION, DATA PRIVACY STATEMENT AND HUMAN VERIFICATION 4.7.1. Declaration and Data Privacy Statement When all the fields have been completed, you can only proceed to form submission after the acceptance of the Declaration and Data Privacy Statement. Acceptance is indicated by ticking the respective checkboxes. Suppliers are reminded that any discrepancy / falsified / fraudulent information may result in rejection of the request. Page 16 of 19 S SRM Supplier Registration Guide Version 1.01 4.7.2. Human Verification You must complete the Human Verification before proceeding to submit the form. The Human Verification question will be in one of the following variations: 1. Text description of a number - the numeric value to be entered 2. An arithmetic question - the numeric result to be calculated and entered Variation 1 example: Variation 2 example: Page 17 of 19 S SRM Supplier Registration Guide Version 1.01 4.8. SUBMIT FORM Error messages will be displayed at the top of the screen. All errors must be resolved before the form can be submitted. i. Upon completion of the earlier sections, click on Submit button at the top left of the screen. ii. A pop-up box will be displayed to inform you the submission is successful. Click on the Close button to close the message box and the form. iii. On successful submission, an acknowledgement e-mail will be sent to the Authorised Representative’s e-mail. Please quote the Request Reference Number (e.g. SLCxxxxxxx) or your full company name if you need to get in touch with us regarding your registration request. Page 18 of 19 S SRM Supplier Registration Guide Version 1.01 4.9. REGISTRATION REQUEST PROCESSING AND OUTCOME 4.9.1. Processing Please allow us time to review and process your registration request. This may take up to five (5) working days. Suppliers are reminded that omission of any mandatory supporting document or data discrepancies between the entries in the Form and supporting document(s) may result in the rejection of the registration request. __________________________________________________________________________________ 4.9.2. Registration Outcome The Authorised Representative will receive e-mail notification on the outcome of the registration request. Approved The Authorised Representative will receive two separate e-mails containing the Login ID and Password respectively. Rejected The Authorised Representative will be informed of the rejection through an e-mail. The reason for rejection will be included in the e-mail. This will allow the Authorised Representative to understand why the earlier request was rejected so that any issue can be addressed in the new registration request. - End of Document - Page 19 of 19