Electricity & Gas

SP Group provides electricity and gas transmission and distribution services in Singapore. We own and operate the network that delivers power to consumers in Singapore.

SP Group provides electricity and gas transmission and distribution services in Singapore. We own and operate the network that delivers power to consumers in Singapore.

Electricity Connections

Consumers who wish to apply for a new or upgraded electricity connection directly from SP's transmission system to their premises have to appoint and submit their application through a Licensed Electrical Worker (LEW).

For more information on how to apply for Electricity Connection, please click here.

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Solar Power

In Singapore, solar energy remains the most promising renewable energy source for electricity generation.

Customers who wish to apply for solar power must submit their application through a Licensed Electrical Worker (LEW).

For more information on installation of Solar Panels, please refer to these user guides.

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Gas Applications

Application for Town Gas & Natural Gas, Connection, Disconnection or Diversion   

For town gas connection, please contact the town gas retailer, City Gas Pte Ltd. Please click here for more information.

For natural gas connection, please contact a natural gas retailer. A list of natural gas retailers can be found here.

Click to download: Transmission Connection Form and Distribution Connection Form.

For town gas network disconnection or diversion requests, please click here.

For natural gas network disconnection, please click here.

Application for Shipper Accession & Capacity Rights  

Gas shippers must have a valid Gas Shipper Licence issued by the Energy Market Authority (EMA) before engaging in gas transportation activities. To apply for a Gas Shipper Licence, please click here.

Click to download: Shipper Accession and Registered Firm Capacity Rights.

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Earthworks

Under the Electricity Act and Gas Act, any person who carries out earthworks in the vicinity of high voltage underground electricity cables (6.6kV, 22kV, 66kV, 230kV or 400kV) or gas pipes, is required to obtain information of the existing electricity cables or gas pipes, engage a Licensed Cable Detection Worker to carry out cable detection and notify SP no less than 7 days prior to the commencement of earthworks. This is to avoid any damage to the electricity cables and gas pipes.

To request for cable and gas plans online, please click here.

We strongly recommend prior diversion of electricity cables and gas pipes in advance, if they are affected by the proposed earthworks. This would avoid any damage and minimise disruption to the progress of the earthworks.

Should any diversion of cable or gas pipe be required, please click here to request for diversion.

Before the start of earthworks, please send your Notice for Commencement of Earthworks (NCE) through e-submission here.

Since 1 April 2018, SP and EMA implemented the requirement for earthworks contractors to deploy a Registered Earthworks Supervisor (RES) at work sites in the vicinity of any high voltage electricity cables, and medium/high pressure gas pipelines.

This requirement was introduced to ensure that all earthwork site supervisors are trained and are competent to supervise the worksite, and as such prevent cable/gas pipeline damages. The RES will be responsible to ensure that cable/gas pipeline damage prevention measures stipulated in SP’s Letter of Requirements, are adhered to at work sites.

Any contractor who contravenes the RES requirement, shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $100,000 or to imprisonment for a term not exceeding 5 years or to both, under the Electricity Act and Gas Act.

Site supervisors interested to be an RES, may enrol for the RES course conducted at BCA Academy, Singapore Institute of Power and Gas or the Singapore Contractors' Association Limited. Upon successful completion of the RES course, site supervisors will have to register as an RES with SP, and be issued with a RES registration pass. For more information on RES requirements, please click here.

**ANNOUNCEMENT: NEW SP CONTRACTOR PORTAL & CLOSURE OF MEA COUNTER OPERATIONS

Effective from 1st April 2019, SPPG has launched a new SP Contractor Portal for NCE, NCD, REO, RES, As Built, Surveyed Drawing, Plan Request, Contractor and Jointer Pass applications. With the launch of the new portal, our counter services at 25 Pasir Panjang Road — Pasir Panjang Depot Office, Singapore 117536, will cease operating from 1st July 2019. Please click here to register for an account before submitting your applications online.


For enquires on NCE/REO/RES applications, please call +65 6916 5021.

For enquires on plan request submissions, please call +65 6916 5022.


Power Quality

SP has built one of the world’s best electricity and gas networks to power the Singapore economy. Singapore today has one of the fewest and shortest electricity outages of cities worldwide. Supply interruptions are few and their durations brief. We encourage our customers to take the initiative of studying power quality technologies that can provide performance improvements to achieve optimal power quality and better serve their needs.

Customer Feedback

We value feedback from customers in our continuous efforts to uphold and improve our service. Every year, we conduct customer satisfaction survey to gather feedback from our commercial and industrial customers on how the grid has fared in meeting their expectations in grid reliability of our transmission and distribution network.