Consumers who wish to apply for a new or upgraded electricity connection directly from SP's transmission system to their premises have to appoint and submit their application through a Licensed Electrical Worker (LEW).
For more information on how to apply for Electricity Connection, please click here.
Under the Electricity Act and Gas Act, any person who carries out earthworks in the vicinity of high voltage underground electricity cables (6.6kV, 22kV, 66kV, 230kV or 400kV) or gas pipes, is required to obtain information of the existing electricity cables or gas pipes, engage a Licensed Cable Detection Worker to carry out cable detection and notify SP no less than 7 days prior to the commencement of earthworks. This is to avoid any damage to the electricity cables and gas pipes.
To request for cable and gas plans online, please click here.
We strongly recommend prior diversion of electricity cables and gas pipes in advance, if they are affected by the proposed earthworks. This would avoid any damage and minimise disruption to the progress of the earthworks.
Should any diversion of cable or gas pipe be required, please click here to request for diversion.
Before the start of earthworks, please send your Notice for Commencement of Earthworks (NCE) through e-submission here.
Since 1 April 2018, SP and EMA implemented the requirement for earthworks contractors to deploy a Registered Earthworks Supervisor (RES) at work sites in the vicinity of any high voltage electricity cables, and medium/high pressure gas pipelines.
This requirement was introduced to ensure that all earthwork site supervisors are trained and are competent to supervise the worksite, and as such prevent cable/gas pipeline damages. The RES will be responsible to ensure that cable/gas pipeline damage prevention measures stipulated in SP’s Letter of Requirements, are adhered to at work sites.
Any contractor who contravenes the RES requirement, shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $100,000 or to imprisonment for a term not exceeding 5 years or to both, under the Electricity Act and Gas Act.
**ANNOUNCEMENT: NEW SP CONTRACTOR PORTAL & CLOSURE OF MEA COUNTER OPERATIONS
Effective from 1st April 2019, SPPG has launched a new SP Contractor Portal for NCE, NCD, REO, RES, As Built, Surveyed Drawing, Plan Request, Contractor and Jointer Pass applications. With the launch of the new portal, our counter services at 25 Pasir Panjang Road — Pasir Panjang Depot Office, Singapore 117536, will cease operating from 1st July 2019. Please click here to register for an account before submitting your applications online.
For enquires on NCE/REO/RES applications, please call +65 6916 5021.
For enquires on plan request submissions, please call +65 6916 5022.
SP has built one of the world’s best electricity and gas networks to power the Singapore economy. Singapore today has one of the fewest and shortest electricity outages of cities worldwide. Supply interruptions are few and their durations brief. We encourage our customers to take the initiative of studying power quality technologies that can provide performance improvements to achieve optimal power quality and better serve their needs.
We value feedback from customers in our continuous efforts to uphold and improve our service. Every year, we conduct customer satisfaction survey to gather feedback from our commercial and industrial customers on how the grid has fared in meeting their expectations in grid reliability of our transmission and distribution network.