It is not compulsory for you to switch to a retailer. You can remain with SP Group to buy electricity at the Wholesale Electricity Price or at the regulated tariff.
To sign up with the retailer of your choice, you do not need to close your SP accounts to do the switch.
If your retailer bills you via SP Group: There is no change to your billing arrangement. You will continue to receive one bill for both electricity and non-electricity charges.
If your retailer bills you directly: One bill is from your retailer for your electricity charges. You will need to set up new GIRO or credit card arrangements to pay for your electricity bill. The other bill from SP Group is for your non-electricity charges (water, town gas, refuse collection).
And if for some reason, the retailer can no longer serve you, your account will automatically be transferred back to SP Group without discontinuing your supply.
Important: SP Group only requires the retailer to submit your SP Utilities account number, account holder’s name and postal code for verification to transfer your electricity account to the retailer. Do practice care and due diligence when giving out your personal data.
Find out more about the
Open Electricity Market.